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Pentium 4 Systems Recalled By Some U.S. Stores

An unnamed correspondent directs your attention to this article in the Australian PC World . It reads in part: "Consumers trying to purchase computer systems loaded with the Pentium 4 chip at Best Buy outlets in Houston; Jacksonville; Fort Wayne; and Hawthorne, were each told that Pentium 4 systems had been recalled from store shelves due to issues such as excessive heat and inadequate performance, sources said." Note: As a reader points out, the orginal headline ("Pentium 4 Recalled By Some U.S. Stores") inaccurately implied that chips rather than complete systems were being recalled.

152 comments

  1. AMD's turn? by atomic+pixie · · Score: 1

    Will they have a processor screw up now? ;)

    Hopefully not. I'm quite excited about the real competition that's finally happening in the PC microprocessor market. This bodes well for the PC operating system market. Soon any ordinary Joe be able to walk into a Comp-USA and buy Linux on an Athlon or Windows on a Penitium...or any combination thereof. With increased consumer choices, prices will hit an all time low. Maybe it's time for me to replace that 386 system...

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    Please please please mod me up! I'm serious! Pathetic, but serious!
  2. wouldn't it be a nice change? by Skavino · · Score: 2

    if AMD did become the primary supplier of chips this holiday season, they need to make sure they will be able to supply all the hardware that people will want to buy, otherwise we'll have people turned off to computers in general, when they find they can't buy what they want. The personal computer is more popular today than ever before, so this will probably be an issue for all major chip companies. reading down a bit, this seems to be just with hp, so it's not as bad, but tarnishes Intel's image a bit just the same. On a more interesting note, it would be nice to see the fledgling computer users not just going straight to aol, but instead we might be able to foster some sort of creativity in them, and their responsibility to society with their new tool for productivity and leisure, so they aren't just dedicating the processor to sending Fwd: Fwd: Fwd : This is soo cute! type emails consistently. It would be nice to see an increase in websites that actually have content, and for that matter are interesting, new, and exciting. A processor is a terrible thing to waste. (Even if it is a {P4... hehe... )

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    -sig? who said anything about a sig?!
    1. Re:wouldn't it be a nice change? by Kris_J · · Score: 3
      otherwise we'll have people turned off to computers in general
      Oh... no... we... can't... have... that... -- think... of... the... children...
    2. Re:wouldn't it be a nice change? by nothng · · Score: 1

      Actually I'd like to see the market stay somewhat balanced with Intel and AMD. Competition is always good for prices and innovation. I just wish Intel would slow down and try to innovate more than rush. AMD took it's time to get where it is, Intel should learn from there success.

      wouldn't it be really great if we could move into a 3 processor market in a few years if VIA continues to develope the cyrix 3... I know it sucks now, but then again anyone remember the k5 :) need I say more?

      as far as people on aol and creativity... You can't really expect that. Certainly it would be nice, but I think people get more computers now than in the 80's for 2 reasons, they are affordable, and they are easy to use. If it was affordable and not easy you would probably not see as many people with computers as is... other wise everyone would run linux to save money and get the infamous MS refund promised in the license. basically AOL holds your had, has everything in one program (basically) and most importantly is EASY. Really if it weren't for everyone having a computer because it's easy quite a few of us would not have jobs...

  3. Re:This is getting crazy by jafac · · Score: 2

    Intel has a pretty good marketing department behind them, I can't figure out why the hell they don't try and spend
    some money educating the masses on what really pushes chip performance


    because an informed consumer is a monopolist's worst enemy.

    If Intel educated the masses, they'd all buy Alphas, PPCs, or SPARC machines.

    --

    These are my friends, See how they glisten. See this one shine, how he smiles in the light.
  4. Re:I'm starting to notice a cycle here by jafac · · Score: 2

    "fiduciary duty" is just another way of saying: "I don't get paid to listen to my conscience."

    Until people figure out that there's a difference between earning enough money for "survial" and "top of the line Lexus for my 16-year old daughter, only the best", stuff like this will just go on and on, not just in the chip industry.

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    These are my friends, See how they glisten. See this one shine, how he smiles in the light.
  5. Re:Next Slashdot Poll: by Tower · · Score: 1

    Cowboy Neal

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    "It's tough to be bilingual when you get hit in the head."
  6. Re:More on the BlueManGroup (Yes, it's OT... I kno by Tower · · Score: 2

    Saw them perform "Tubes" several years back in NYC (just off Broadway). Great stuff, and I was close enough to the front to make full use of the poncho...

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    --
    "It's tough to be bilingual when you get hit in the head."
  7. Re:This is getting crazy by Tower · · Score: 2

    > It does best on things like Quake and CD burning

    So I can burn at 12x on my 8x burner with a P4? Whoa! [/Keanu] I gotta get one of those...

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    --
    "It's tough to be bilingual when you get hit in the head."
  8. Re:Best Buy Employees by fReNeTiK · · Score: 1

    Ha ha, nice one. but it's actually progman.exe, in case anyone wants to do it as well...

    --
    I strongly believe that trying to be clever is detrimental to your health. -- Linus Torvalds
  9. Re:Voodoo5 won't work in a P4 board! by operagost · · Score: 1
    Therefore, either 3dfx is in a big bind, or V5 0w|\|3Rs everywhere will whip out a Dremel and saw the notch themselves!

    Not unless they want to fry their systems. The slot is not electrically compatible with the V5. 5v EDO DIMMS do not fit in 3.3V SDRAM DIMM sockets for the same reason.
    --

    Gamingmuseum.com: Give your 3D accelerator a rest.
  10. Re:Best Buy Employees by HerrNewton · · Score: 1

    Man... some people's children just can't be good moderators. *sigh*

    Anyway, to answer the questions:

    1. Openbox refers to anything which has been purchased, opened, and returned to the store. Most merchants will give you a discounted price on Openbox stuff and, for major things like electronics, appliances, etc---stuff which could conceivably be broken as opposed to a shirt someone just didn't like and returned---is marked as openbox.

    2. BBB = Better Business Bureau, an organization which collects complaints about businesses and makes them publically available. Check out their site

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    Am I the only one who thinks Microsoft is a misnomer? Perhaps Macrosoft would be a better fit?
  11. Re:I'm starting to notice a cycle here by atomic+pixie · · Score: 3

    Agreed. I don't want to see AMD get too big and become another Intel, though.

    That would break my heart.

    I'm curious, though. Most corporations (including AMD) have nothing especially lovable about them, so what will keep AMD from getting a similar stranglehold on the PC market like Intel had? Is there anything that we as consumers can do to prevent this? It would be a shame to repeat the whole cycle again with another company. I'd like to see long term competition in the PC industry, not just companies taking turns being the top dog.

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    Please please please mod me up! I'm serious! Pathetic, but serious!
  12. Re:It's the PCs, not the chip by nothng · · Score: 1

    so you're saying a poorly designed processor can't run hot? And all that time I thought the cyrix was just a bad chip and it was really just bad pc design... Either way they made great space heaters in the tech shop... every time it got cold we would just take the cases off a few packard bells and huddle around them.

  13. *ponders* by vectus · · Score: 1

    Transmeta recalls chips

    Intel recalls chips

    hmm, soon AMD will be the only ones left.. *conspiracy theories form*

  14. Re:Burn Down the Fun by Anonymous Coward · · Score: 1

    It's not really on topic, but those "damn blue guys" are actually pretty famous performance artists. Sorry if you already knew that though... :)

  15. Re:Great.... by atomic+pixie · · Score: 1

    If inadquate performance is a problem, Intel can still sell 'em to Packard Bell.

    Seriously, how has PB managed to survive?

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    Please please please mod me up! I'm serious! Pathetic, but serious!
  16. Re:Great.... by Webmonger · · Score: 2

    A few?

  17. Re:The *TRUTH* About The Recall by Drakantus · · Score: 2

    Of course, Slashdot isn't any different from the other news sites. "Best Buy Stores Recalling Pentium 4 Machines" is going to hurt Intel whether it's accurate or not. _If_ you read and reread the article you will learn that it's a faulty BIOS chip. The average consumer doesn't have a clue what that means and the only thing they will take away from the article is "pentium 4 recalled". Recall brings to mind images of faulty Firestone tires and other dangerously unsafe products. This is a very bad thing for Intel, even if it's HP's fault.

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    I love going down to the elementary school, watching all the kids jump and shout, but they dont know I'm using blanks.
  18. NEWS: Intel Announces Merger by cje · · Score: 1

    INTEL ANNOUNCES MERGER WITH MATTEL
    Multi-Billion Dollar Deal To Create Chip/Toy Recall Empire


    LOS ANGELES, CA (UPI) - In yet another high-stakes mega-merger that is sure to draw scrutiny from the Federal Trade Commission, microprocessor manufacturer Intel today announced that it plans to merge with children's toy giant Mattel. The multi-billion dollar stock swap deal, which much be approved by stockholders, was announced today at a gala media event hosted at the Los Angeles Civic Center.

    The new company, tentatively entitled Mintel, will oversee an empire of famous product names, such as "Pentium", "Barbie", "RAMBUS", and "Hungry Hungry Hippoes." "The goal of this merger," stated Mattel chairman Charles Waxley, "is to get a Mintel product in every American home. We can combine Intel's processing power with Mattel's child appeal to create gobs and gobs of revenue." Waxley did not specify how much money a gob consists of.

    The new combined corporation will also have its share of recall woes to contend with. Intel, having gone through this process with its microprocessors at several points in the past, is currently facing a recall of its newest product, the Pentium 4 (codenamed "Ravenous Hedgehog".) Mattel is in the process of recalling several of its product lines, including "Survivalist Steve's Napalm Kit For Children" and "Silly Scissors Race."

    "It's a matter of pooling resources," explained Intel chairman Andy Grove. "For example, if we have to send a field rep to somebody's home with a fire extinguisher to recall an Intel Pentium 4-based machine, it's only good business sense to have that same representative pick up their kid's 'I Dare You To Drink This Unmarked Bottle From The Garage' Mattel board game. It's called killing two birds with one stone." Financial analysts have estimated that Mattel and Intel could save upwards of a billion dollars by pooling their recall resources.

    Mattel and Intel stock were both sharply higher in overnight trading.

    Alan Greenspan contributed to this story.

    --
    We're going down, in a spiral to the ground
  19. never run for office by nycdewd · · Score: 3

    BRock97... never run for public office, you_will_be crucified for a) knowing the truth, and b) speaking said truth

  20. You can get help at Best Buy? by blogan · · Score: 2

    About 2 years ago I went to Best Buy to get a PDA. Looked around and made my decision. Stood at the counter for about 10 minutes so I could buy it, then an older couple comes up and started looking at some cameras. The salesperson comes up to help them immdediately (I was 19 at the time). I left and bought it somewhere else.

    A few weeks ago my brother goes down to Best Buy to buy a Palm. People in front of him at the counter. The salesperson is telling them about the different models, blah blah blah. The salesperson lets them play with all of them. They leave. My brother steps up and starts looking at them. The salesperson actually pulls them out of his hands as he's looking at them. He asks a question, "What's the difference between these two models?" "Memory."

    That's why I absolutely hate Best Buy. Next time I go I think I'm just going to waste the salesperson's time to get revenge....

  21. inadequate performance? by piku · · Score: 2

    So its a total recall I see... sucks to be Intel.

  22. Re:Best Buy Employees by Delphis · · Score: 1

    Fun way to torment Best Buy/Staples/CompUSA employees of the day: Go conspiciously hang out in the networking aisle, say you are looking at, say a linksys 10/100 hub versus switch, and then when he tries to explain the difference, ask "Can you tell me if this switch uses store-and-forward or cut-through switching"?

    I love doing stuff like that.. going into stores and asking technical (and some quite obvious non-technical) questions and seeing the blank looks on their faces .. *gleeful cackle* .. I did that to Dixons (electronics chain) and Tandy (Euro name for Radio Shack stores) employees when I was in the UK. Now I'm in the US and do the same to Best Buy, Radio Shack (and even some Staples) employees at times too. Great fun, and proof that you need to do your own research outside of the store because noone seems to have much of a clue about the things they sell.

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    Delphis
  23. Re:I'm starting to notice a cycle here by eastMike · · Score: 1

    AMD's stock seems to be at it's lowest in a long time....other than that, I would probably agree. Seems like every time I look at slashdot there's another story about intel having problems with something.

    If I were into stock, I would probably buy some AMD right about now...it's got to get higher from here.

    "It is well that war is so terrible, lest we grow too fond of it."

    --

    Time is fun when you're having flies.
    -Kermit the Frog
  24. Re:Wait a minute... by PovRayMan · · Score: 1

    1.) Wasn't it only 300 NEC laptops with Crusoes? That certianly is not something major, but still newsworthy.

    2.) Athlon is like dead in a way. Thunderbirds and Durons are what's happening.

    That's about it.
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  25. Re:I'm starting to notice a cycle here by Shadow99_1 · · Score: 1

    AMD isn't even 1/10th the size of Intel so I think this worrying is at least several years off... (actually to equal them just in production capability would take at least 20 years unless we start making nanotech cpu's really soon)

    I'll start to worry about them when they do finally start to get even with Intel in size. Until then it's all kinda pointless to go on about...

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    we are all invisible unless we choose otherwise
  26. 0xf0 0x0f [was Re:(muffled laughter)] by Ino · · Score: 1

    > Ho! Ho! Ho!, Merry Xmas from Intel.

    I think you mean "Merry MMXmas from Intel." :) And a happy new F00F to you! :)

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  27. Re:I DID work at Intel/Mattel by Animats · · Score: 2

    There are worse things. Remember Microsoft Barney for Windows?

  28. Re:The *TRUTH* About The Recall by BRock97 · · Score: 3

    Out of even more honesty, since, I too am a part time employee, the 9695c was the only P4 model being sold in box for the Sunday ad. The reason I bring this up is that, if there had been an equivelent system from Compaq or.... oh hell Compaq, it would have been subbed and none of this would have made the papers. Of course the CTO systems would not be affected, but since the article was about the recalled systems, I didn't bring it up. Because I am a part time employee (working Sunday only), the only correction I saw was the one from Tagwire saying that rainchecks would be issued and that the systems would be in by December 2.

    right now best buy is offering an alternative configure to order system in place of the recalled hp at the same price and with free shipping.

    At this point, does this make sense? Since the HP P4 systems will be in the store, non-CTO of course, by December 2, all those technophiles would be able to get their computers well before the CTO system hits their door. Guess it is a matter of making the quickest buck.

    Bryan R.

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    Bryan R.
    The price of freedom is eternal vigilance, or $12.50 as seen on eBay.....
  29. Ever play DLL jenga? by Controlio · · Score: 1

    It's funny you mentioned the registry keys, because something really fun to do with an old windoze computer you're going to format (or do away with) is to gather a bunch of friends around the screen and play some DLL Jenga.

    The rules: Remove one DLL at a time, and reboot. The person who removes the DLL that makes the computer not boot anymore loses. :)

  30. read the article! by mcatlin · · Score: 1

    It's a bios issue. This really deserves an update to the original story to avoid misleading headline readers.

  31. Anoyances by catseye_95051 · · Score: 2

    And on the flip side, just walking around with the car tape player I just bought m ywife I had to tell no less then 4 different sales people "NO! I DONT WANT THE WARRANTY."

    Just shows how much money they make on those, I guess.

    My wife is ready never to go back to Best Buy.

  32. intel P4 mobo not up to standards? by farsighed · · Score: 1

    And adding insult to injury, the Register notes here that the Intel P4 compatible motherboards don't support the AGP 3.3V standard- which knocks out, among other possibles, the 3dfx Voodoo 3 3500 & Voodoo 5 5500 cards (the 4's seem to be OK.) Reg says that they don't know of any other makes/models with this problem, but it's something to keep an eye on. Basically, if the video card has 2 guide notches in the connector edge, it should be ok, but if it's only got the one, it's no good. Dang, and I was hoping to upgrade my MB soon... -- F.S.

  33. Re:AGAIN?!?!? by styopa · · Score: 2

    If I remember correctly the original 486 chips were released as SX. The difference between the SX and DX chips was the DX had a working math co-processor integrated into the die. The original SX chips were a fluke, basically the fist attempt to integrate the co-processor didn't work right and burnt out during use. Intel purposefully destroyed the integrated co-processor on the first batch because they knew it didn't work and didn't want a huge fiasco. After they fixed the bugs they continued to produce SX chips by destroying the co-processor on a DX chip and relabeling it. They found that they could still sell the SX chips even though they weren't nearly as good, just so long as the price was low enough.

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    Disclamer - Opinion of Person
  34. Wait a minute... by bconway · · Score: 2

    So if both the Pentium 4 and Crusoe are being pulled off shelves for defective hardware recalls, do you realize what this could mean??

    Athlon will be king!!!

    Disclaimer: I make no claim that this isn't already the case.

    --
    Interested in open source engine management for your Subaru?
    1. Re:Wait a minute... by rpislacker · · Score: 1

      Whatever, dude. Whenever your company feels like coming up with a product that isn't just a retaliation to a product that Intel makes, then you can make an argument. When was the last time AMD ever came out with anything completely original and market-shaping? Go fig.

    2. Re:Wait a minute... by lorian69 · · Score: 1
      2.) Athlon is like dead in a way. Thunderbirds and Durons are what's happening.
      Um...

      Thunderbird==Athlon.
      Duron==Athlon-some_cache.

      You can verify this if you look at AMD's website. They have links to their Athlon Thunderbird processors, and to their Duron processors.

      Athlon can't be dead if Thunderbirds aren't.
  35. Re:The *TRUTH* About The Recall by shigamoto · · Score: 1

    I can't blame Best Buy for telling HP to fix their problem. Honestly, would you want to send a spankin' new machine home with Granny Wilcots and try to explain to her over the phone how to upgrade the BIOS?

  36. Excessive heat? by Lazarus+Short · · Score: 2

    Perhaps we can use it for the boiling.

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    The most valuable commodity I know of is information. - Michael Douglas as Gordon Gekko, Wall Street
    1. Re:Excessive heat? by penguinboy · · Score: 1

      Or perhaps a new and improved x86 still.

  37. Re:Great.... by Zara2 · · Score: 1

    They didnt. They are out of business now. For the time they were up I can tell you from personal experiance (I used to do tech support for them) by having extremely inexpensive computers and selling to first time computer users.

    --

    Pithy, yet ultimately meaningless, phrase expressed with gusto!

  38. Burn Down the Fun by cloudscout · · Score: 2

    The Idea Box is just aching for a cage match with those damn blue guys from the Intel commercials.

    1. Re:Burn Down the Fun by pallex · · Score: 1

      He may be off-topic, but apparantly he`s the first person to have noticed the low quality of the commercials...

      I`m sure AMD are running scared of Intel now they`ve got that nonsense promoting them? Even my non-geek friends know Intel as `that company who makes dodgy chips` - what better to reassure potential customers than to imply that their chips are powered by odd-coloured bald weirdos.

  39. The really real reason for the recall by Dr.+Tom · · Score: 2

    The little stickers they put on the outside said "Insel Intide". (Must have been contracted out to the Slashdot Editorial Staff.)

    1. Re:The really real reason for the recall by Kris_J · · Score: 1

      Or perhaps the boxes were getting so hot that the stickers were peeling off all by themselves...

  40. Re:Best Buy Employees by BRock97 · · Score: 5

    Actually, having worked at these stores, this is pretty common. My favorite story was from when I started working there. It was back in the day of DOS 6.00. Customer comes in asking about memory upgrades, but I was too far away to hear what he wanted. The senior at the desk, after listening to the customer, pokes his head up and asks me:

    "This guy has only 640K of base memory and 7,300K of upper memory. He says he needs more base memory to run X-Wing. What type of memory do we sell here so he can upgrade the base memory?"

    I turned around and walked away...

    Bryan R.

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    Bryan R.
    The price of freedom is eternal vigilance, or $12.50 as seen on eBay.....
  41. Re:I'm starting to notice a cycle here by Drakantus · · Score: 5

    I agree in that AMD isn't going to be any better than Intel if it continues to grow and takes over the market. I partly get the impression that Intel is failing because instead of concentrating on beating AMD, it's overly concerned with making sure none of it's own products overlap and steal thier own share. Which to me is foolish: wouldn't it be preferrable to lose a few pentium 4 sales to a DDR pentium 3 system, rather than lose them to DDR Athlon systems? Right now, Celerons are useless because they are limited to a pathetic 66Mhz FSB. Pentium 3's are limited to 512MB Ram with the i815 chipset, as well as crappy onboard video+audio. The alternative is to go rambus for no real performance gain and pay an extra 150% premium on the memory. Pentium 3's at 1133Mhz will be put on hold untill mid next year so they don't compete with the 1.4Mhz pentium 4's. It just leads to a bunch of inferior products that _will_not_ compete with each other, and _can_not_ compete with AMD.

    --
    I love going down to the elementary school, watching all the kids jump and shout, but they dont know I'm using blanks.
  42. Re:the real reason for the recall by heff · · Score: 1

    hahahaha..so true so true. I actually saw blue man group in ny, they put on one hell of a show. It was way cool.

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  43. AGAIN?!?!? by daitengu · · Score: 2
    you know, come to think of it, this happened to the PIII when it first came out .... and the PII .. and the original Pentium... and the Pentium MMX ... umm.. I beleive it happened to intel's 486 processor as well .. but I don't recall if it was the DX or SX model ....

    score: AMD 1 Intel: 0

    1. Re:AGAIN?!?!? by MillionthMonkey · · Score: 1

      I remember reading that the first run of 386 chips in 1988 had to be recalled too, for some reason.

  44. Re:The *TRUTH* About The Recall by Argy · · Score: 3

    > The P4 systems from HP were recalled because of the bad BIOS chips in them.

    Damn, it's a shame someone doesn't invent a BIOS chip that could be updated without removing it from the motherboard.

    Hey, wait a minute....

  45. Re:This is getting crazy by biohazard99 · · Score: 1

    Apple tried (remember the "tank ads" for the G4") to tell people clock speed was not king, it still hasn't worked, however cute cases are still bringing in the masses

  46. Intel/Mattel Had Its Uses [was: Re:I DID work...] by larsal · · Score: 1

    You might be interested to know that the PC Microscope was in some demand on university campuses. If you disconnected the mediocre-to-poor microscope from the camera portion of the device, you could use that camera with more powerful microscopes, hooking them up to computers for image-capture on the cheap.

    Sometimes simple or frivolous things are unexpectedly useful. . .

    Larsal

  47. Watch As Intel Goes Belly-Up And AMD Pulls Ahead by DarkrhaveN · · Score: 1

    Intel is screwing up here left and right, and Like everyone is saying, its christmas, what a perfect opportunity for AMD to pull ahead in the christmas rush and be #1 In the market.

    --
    "He Who Laughs Last, Is Just A Hand In The Bush" - Ozzy Osbourne
  48. Re:Best Buy Employees by b0z · · Score: 4
    Other fun ones that I have done in the past:

    Pop a floppy with PicoBSD in and reboot the machine, then leave.

    Bring a boot floppy with a .bmp of something rude and move it to C: and edit system.ini (or is it win.ini?) to set it as the background in windows.

    Format c:

    Open Regedit and delete random keys from the registry. Reboot and see what happens.

    If there is a camera connected to the thing, stick up your middle finger and take a picture. It's best to be wearing sunglasses or something to make you a little difficult to identify later. Set that image as the windows background.

    Go to the games aisles, find a game you want, take it to the computer section. Open the box, pop in the CD, and play the game. If an employee asks you what you are doing, pretend to be a novice computer person and tell them you found it.

    It's been a while since I've done anything like this, but I have done all of them, and a few more, including moving price tags (at places like Sam's where it is easy to do since they are held on the shelves with magnets) but these are some of the easiest.

    Oh, and to remain on topic...as a prank you should go to Best Buy and ask for a Pentium 4.

    --
    Mas vale cholo, que mal acompañado.
  49. HP has some trouble with their P4 system by AFCArchvile · · Score: 2
    The first Pavilion with the P4 has already run into some trouble. Retailers have been told to flash the BIOS with a new revision. The exact problem encountered was not mentioned, and the technicians can't look into it; all they are authorized to do is flash the BIOS.

    Still, there's the cardinal P4 caveat: Don't get one until Intel makes a DDR chipset. I'll try to convince them to give it the model number 82510QX or something.

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    "Ancillary does not mean you get to rule the world." --U.S. Circuit Judge Harry Edwards, speaking to the FCC's lawyer
  50. Re:Intel Evil? by alteran · · Score: 1
    Corporate generosity to politically well-connected institutions is, IMHO, certainly in Intel's best interest. They get a generous tax write-off, some good PR, people from a university renowned for technical excellence to say good things about them, etc.

    Intel lost a lot of credibility with me when they delayed implementation of the Athlon about 6 months by applying pressure on chipset makers and mobo manufacturers. When Via became the first company to break ranks, it was rewarded with a spate of questionable lawsuits and an attempt by Intel to limit their export privileges to the United States. This is not the kind of behavior that I would describe as endearing.

    No, Intel is not evil, and they have backed off substantially in the last year from their most objectionable practices (thank you, Department of Justice).

    But it's gonna take more than a few computers sent to Massachusetts to make me like them.

    --
    Who is RTFM and when will he help me with Unix?
  51. Blue Man Group by envisionary · · Score: 1

    Actually those blue painted guys are the Blue Man Group and they do comedy improv type stuff to music, etc. They're pretty funny actually. Going to see them again very shortly...

    1. Re: Blue Man Group by Raffaello · · Score: 1

      "those "damn blue guys" are actually pretty famous performance artists."

      Ironically, the Blue Man Group is featured on Apple's web site, because they use PowerPC Macs exclusively in their show.
      I guess maybe Intel marketing should have checked this out before hiring them %;^)^

  52. Re:The *TRUTH* About The Recall by flatrock · · Score: 1

    At this point, does this make sense? Since the HP P4 systems will be in the store, non-CTO of course, by December 2, all those technophiles would be able to get their computers well before the CTO system hits their door.

    From Best Buy's point of view it makes lots of sense. They do whatever they can to keep from having to give back your money.

    The customer comes back with their recalled computer. They're pissed off, and really just want their money back so they can drive down the road to Circuit City and buy one there. They end up in line for 15 - 30 minutes at the customer service desk to finally get to talk to some 17 year old kid who's been told to get you to come back and pick up a replacement for your computer on or after Dec 2nd, or they can send a "custom built" on just like it to your home for no additional charge. At this poit you can spend another 15 - 30 minutes trying to get a refund, then go to Circuit City and spend another frustrating hour or so getting a new computer there, or you can just take the custom built computer choice, and hope it works so you won't have to deal with these people again. I be a lot of people go for the custom built choice.

  53. Re:Best Buy Employees by Drakantus · · Score: 1

    Honestly what bugs me most isn't the incompetence. It's the way they ask if you need any help.

    "No thanks, just looking"

    "But Sir, I want to let you know we are NOT paid by commision"

    "Uhm ok, I'm still just looking thanks"

    Later I purchase a DVD player, and the salesperson spends 15 minutes explaining a $60 warranty that basicly lets me clean my DVD player for Free 3 times.

    "Now I really think you should get this, but not because I get paid extra for selling it-- I don't"

    Sigh. I'm thankfull for online shoping, saves alot of time from things like this.

    --
    I love going down to the elementary school, watching all the kids jump and shout, but they dont know I'm using blanks.
  54. I DID work at Intel/Mattel by marcsiry · · Score: 2

    Mattel and Intel went in on a joint venture called the "Smart Toy Lab." The main idea was to make toys that were useless without a PC. I was the main designer for the LA wing, but had to fly up to the Portland office for presenations of Intel hardware.

    Some of the products of this unholy union include the Intel Me2Cam and the QX-3 PC Microscope.

    --
    Marc Siry || interactive media professional, motorcycle enthusiast ||
    1. Re:I DID work at Intel/Mattel by xcedrinod · · Score: 1

      I thought the QX-3 was pretty cool, actually. I don't remember the Me2Cam.

  55. Re:The *TRUTH* About The Recall by Tihstae · · Score: 2

    >> The P4 systems from HP were recalled because of the bad BIOS chips in them.

    >Damn, it's a shame someone doesn't invent a BIOS chip that could be updated without removing it from the motherboard.

    They did and that is what is happening. Comp USA is doing the BIOS upgrades and there will be a sticker on the bottom of the box indicating that the BIOS has been updated.

  56. Re:I'm starting to notice a cycle here by CanadaMan · · Score: 2

    you suggest that intel would be better served by coming out with the P3 on a DDR platform, and you are correct. However, you have failed to remember that intel signed a deal with RAMBUS that actually forbids them from marketing a DDR chipset until 2003. it seems RAMBUS had assumed that there memory would be ubiquitous by then, but they were wrong. intel has been sweating ever since they sold their soul to RAMBUS because they thought that it would make them gobs of money. that's what's preventing intel from getting back in the game: they sold their soul to RAMBUS.

    --
    -- This sig is.
  57. Re:This is getting crazy by Mitaphane · · Score: 2

    Intel has a pretty good marketing department behind them, I can't figure out why the hell they don't try and spend some money educating the masses on what really pushes chip performance.

    Ahh, but if Intel did that people would know that the 1.4Ghz P4 isn't that much better 1.2Ghz Athlon despite 1.4>1.2. And they would also know that the CPU isn't the bottleneck in PC's today; it's the memory and hard drives. That certainly wouldn't help sells of the P4.

    Bottom line, marketing is about telling people about your product and why they should buy it in the fastest way they can. ( well not all the time, but people do have short attention spans when listening to ads)They don't have the time to explain the subtleties of CPU performance(cache, pipelines, instruction sets, etc...)and Joe Consumer doesn't really care to hear it either. He just wants a quick an easy way to see how fast his 'puter is going to be by spurting out some large number.

    And as for those blue guys...uh well I have no idea why the marketing dept thinks they'll sell P3's. They should stick with the Dust Suit guys dancing around, they're alot more hip than those blue dudes.

  58. competition bad? by while · · Score: 1
    Yes, I admit this sounds like the craft of a troll, but I'm not that good :).

    Intel's first real competition on the performance desktop in a long time was the Athlon. Intel answered with the Katmai PIII 600, which was essentially an overclocked 550 (as it ran with slightly higher voltage than all other Katmai core P3's). Shortly after that, AMD upped the stakes with 700 MHz and greater Athlons, Intel countered with the Coppermine, which could reach higher clockspeeds. I'm not sure whether processors were being shipped faster in terms of time or performance.

    At the same time, the underlying chipsets haven't gotten the chance to keep up. There hasn't been anything as good as the BX chipset in a LONG time...

    (end comment) */ }

    --

    (end comment) */ }
    [an error occurred while processing this directive]

    1. Re:competition bad? by while · · Score: 1
      ditto.

      I have a very itchy trigger finger on my wallet for dually GHz+ Tbirds and half a gig of PC2100. I've sworn off upgrading anything until I see how the the 760MP shakes out. I just hope I can wait until it's merely cutting edge, not bleeding edge kit -- I've been burned once.

      That rig would give me tons more headroom than the P3-800 w/ 256 MB RAM that I presently run, but I'm positive that I can find a way to bash my head against it, just like every other upgrade...

      (end comment) */ }

      --

      (end comment) */ }
      [an error occurred while processing this directive]

    2. Re:competition bad? by norton_I · · Score: 1

      No question about the BX issue--especially if you like SMP (once you try it, you never go back). If I were to buy a motherboard today for my main workstation, it would be a SuperMicro P6DBE. Sadly enough, this is the same motherboard that I purchased 2 years ago. It is an excellent board, but I would hope for some progress in two years.

      /me waits for the 760MP with dual tbirds.

    3. Re:competition bad? by keefer4671 · · Score: 1

      Im not so sure about the BX440 chipset. I bought a system last year in December and had stability problems, then Intel announced "some" boards might have a problem with the MTH. Gee I never felt so lucky. After a Mainboard changeout all my stability problems went away. The part the irks me is it wasnt an Intel manufactured one, and the company that did make the board didn't offer to replace it... so I guess I am out a few bucks on this field Beta test. I will concede the BX440 chipset did appear to be faster in multimedia applications.

    4. Re:competition bad? by twixel · · Score: 1

      the 440BX doesn't have a MTH. What you are talking about is probably the Camino chipset,the 820.

  59. Two words... by BlowChunx · · Score: 1

    Motorola and IBM. Toasters will come with x86 chips in them. Everything else will be RISC based.

  60. Re:Best Buy Employees by saintlupus · · Score: 2

    it's sort of tough to get knowledgable tech oriented employees to work for six bucks an hour in retail. just a thought. that's why it seems like every time you go to a compusa or best buy or something you end up talking to a half-bright thumb wrestler from the bayou.

    not to say that the training is adequate for these poor bastards, but there _is_ a reason they're so dumb.

    --saint
    ----
  61. Re:Not paid by commission? by donglekey · · Score: 1

    I've never got crap for selling anything. Never

    You should have tried to sell more 83 year super delux mega warranties that cover stuff like nuclear war.

  62. Re:I'm starting to notice a cycle here by fatphil · · Score: 1

    The thing which will prevent AMD from getting too big for its boots is us consumers. We will stop backing "the underdog", as soon as it is no longer the underdog.

    Hmmm, we will then purely chose on the chips themselves, and due to that we will avoid chips with FDIV bugs, F00F bugs, or other recallable problems...
    Oh dear, doesn't look good for Intel does it?

    FP.

    --
    Also FatPhil on SoylentNews, id 863
  63. People need to stop chasing MHz by Gothmolly · · Score: 1
    This proves how ridiculous the MHz escalation war is. AMD chips kick off a lot of heat as well. What's next, mandatory active cooling? 400W power supplies as standard? Cases so loud you can't hear your PC audio?

    This whole thing is fueled by the mass production of single-processor OSes. You can get a more responsive PC, with a smoother UI, even under load, by aggressive multithreading in the OS, SMP support in the OS, and well-made, dual, quad, and higher motherboards. Unless I had to use a specific, single-threaded app, that was time-critical, I'd take 2 500 MHz chips over a single GHz chip any day. In fact, I do. ;-)
    I'd wager that a quad processor system, each chip running at 200 MHz, would be much better for Joe PC User, than a single 1 GHz box. Since no single task that the mainstream user performs requires massive processing power (AOL, Word, Netscape), you'd have a system where you could surf, burn CDs, play MP3s, and print to your Winprinter, all without slowing any of the other tasks down. How disappointing is it to hear skips in MP3s on your 500MHz+ machine, because Netscape decides to choke on DNS lookups and pin the (only) CPU up to 100%?

    Intel & Co. need to spend more time and $$ on designing PC architectures that will work and remain responsive, instead of just revving the same old engine faster.

    --
    I want to delete my account but Slashdot doesn't allow it.
    1. Re:People need to stop chasing MHz by Explo · · Score: 1

      I'd wager that a quad processor system, each chip running at 200 MHz, would be much better for Joe PC User, than a single 1 GHz box. Since no single task that the mainstream user performs requires massive processing power (AOL, Word, Netscape), you'd have a system where you could surf, burn CDs, play MP3s, and print to your Winprinter, all without slowing any of the other tasks down.

      For the most of your text I agree, but I think you forget one mainstream user activity; gaming. While hardware accelerated gfx cards definitely help, many 3D games need definitely more CPU power than 200 MHz. Surely, using threads could probably help but for now, there are very few games that can make use of more than one CPU, and this would lead to a jerky gaming experience. Other applications would keep running nicely (and the user interface too), but I don't think that the player would appreciate that... (However, I believe that in future games make more use of multiple CPUs and your point approaches validity even when gaming is concerned. )


      --
      Everyone who makes generalizations should be shot.
  64. Re:Best Buy Employees by Philippe · · Score: 1

    BBB: Better Business Bureau. I think it's some kind of non-profit org for consumer protection.

    Openbox: a computer that has been sold, then returned and simply re-packaged for a new sale, without being verified. If it was verified, it is usually called "refurbished" and often carries a shorter warranty (like 90 days instead of 1 year).

    An open box computer can also be a demo model (hence the term, the box was opened before it was sold).

  65. Re:Best Buy Employees by marius · · Score: 1

    What about Circuit City employees? I was shopping there buying some of the digital Monster Cables, and there were two variants -- 3' for $30, and 3' for $70. (No doubt plastic fiber vs. quartz fiber) So, I ask the guy what the difference in the price is and he proceeds to tell me the $70 one is better shielded.
    Like I shine Mag-Lights at my fiber cables.. *sigh*

    -marius

  66. Re:Wrong reason by toddhisattva · · Score: 1
    Actually it was recalled because of its inability to run MacOS

    This just has to have something to do with the P4 "running too fast." Like MacOS requiring more instructions/clock rather than MHz bloviation.

    -toddhisattva

  67. Crusoe and P4 -- How to fix it. by small_dick · · Score: 1

    Both shops must become ISO9XXX certified, and all developers brought to SEI level 5 immediately.

    --


    Treatment, not tyranny. End the drug war and free our American POWs.
    See my user info for links.
    1. Re:Crusoe and P4 -- How to fix it. by great+throwdini · · Score: 2
      Both shops must become ISO9XXX certified, and all developers brought to SEI level 5 immediately.

      I'm not the sharpest tool in the shed, but the average nerd-in-training, when challenged to respond to this remark, would likely add (rather cautiously):

      ...and set phasers on stun?

      Maybe it's just me, but I found the abrupt nature of the parent comment fall-over funny, though it seems to have been meant seriously. On the other hand, I'm the one who hurriedly checked google to determine whether the preferred phrasing is "phasers on stun" or "phasers to stun" -- only to find that both "on" and "to" excluded from searches.

      It's ok to point and laugh at me now.

  68. Re:I'm starting to notice a cycle here by nothng · · Score: 1

    I do feel the same way, I'd also hate to see Intel lose so much that it goes back to a one processor market (not that that will happen anytime soon). I'm hoping that via can continue developement on the cyrix3. It's a crappy chip right now, but so was AMD a few years ago. In the right hands maybe VIA could add a 3rd processor to the market. With three companys competing I think we would see a bit more reliability... They would have to to stay in the game... I think eventually Intel will have to pull out of this slump. I'm hoping there is some hidden stratagy here :). Don't get me wrong, I love AMD and have 3 amd machines to my one intel, but I don't won't the market to become unbalanced again.

  69. Intel's Complains by lenin55 · · Score: 1

    Good this means Intel can say anything about how much better their chips are than Transmeta's. In light of resent events it looks like both need to go back and look at designs. I like Transmeta and what they are doing, but look like AMD can stand proud of their product. GO AMD

  70. Pattern by Hobobo · · Score: 1

    Tom's Hardware endorses P4.
    Tom's Hardware retracts endorsment.
    Intel hypes up P4 and boasts performance.
    Intel recalls P4 for performance and heat issues.

  71. Intel off the pace again... by Ronin441 · · Score: 5


    Once again, Intel have been beaten to the punch by their competitors: Transmeta recalled their chip a full 24 hours ago!

    1. Re:Intel off the pace again... by Snowfox · · Score: 1

      If there was any lingering doubt about the accuracy of Transmeta's Intel emulation... :)

    2. Re:Intel off the pace again... by Snowfox · · Score: 1

      Whoo hoo! Crusoe performs like a P4!!!

  72. Re:This is getting crazy by FrostedChaos · · Score: 2
    The CPU isn't the bottleneck in PC's today; it's the memory and hard drives. That certainly wouldn't help sells of the P4.

    Um... actually the P4 has almost four times the memory bandwidth of the P3. And as for slow hard drives... the solution to that is RAID or SCSI, depending on how much you're willing to spend.

    You correctly note that clock speed isn't the only important factor in a chip. However, realize that high clock speed is a pretty good way to get good performance out of an old ISA like x86. The P4 was specifically created with high clock speeds in mind.

    Ironically, the P4 does worst on "serious" applications with lots of branching, like compilers. This could be due to its long pipeline. It does best on things like Quake and CD burning, probably due to high memory bandwidth. What a strange inversion!

    --
    "Any connection between your reality and mine is purely coincidental." -Slashdot
  73. Easy on Intel by jbischof · · Score: 2
    You know I think people need to take it a little easier on Intel. Its hard when your king of the hill for so long and then here comes some podunk little company selling to the low end of desktop processors and all of the sudden they are putting out a great product.

    Then we have this Rambus thing, if you think about it, Intel could have really killed Intel if Rambus' memory was as good as they said it was going to be. Intel made the mistake of having a vital part of the processor/motherboard system provided by an outside source. If Rambus would have come through, (aka smaller latency on their memory, and maybe CHEAPER) then Intel's P4 would be much, much faster since memory speed is the current speed bottleneck.

    Most people didn't even bother to research this recall before taking shots at Intel, it WASN'T a HEAT ISSUE!

    Lastly, Intel is much bigger than just it's desktop processor market. They have networking components, flash memory (doing really well), intel toys, server market share, low power market share (strong arm and soon p3 low power). Coming in second place to AMD in the desktop market won't kill Intel.

    My harangue is over.

  74. Re:The *TRUTH* About The Recall by xcedrinod · · Score: 1
    Recall brings to mind images of faulty Firestone tires and other dangerously unsafe products.
    I think the general public has basically come to expect new PC products to be buggy.

    I see your point that the general, uninformed public might be affected negatively to Intel's brand image, but effective QC at the beginning of a product launch is much better than having to conduct a much larger recall down the road, where it would probably be an even bigger news story, and therefore a bigger problem to Intel's brand, and, more importantly, a bigger impact to sales.

  75. Re:Best Buy Employees by HerrNewton · · Score: 5

    I once helped my girlfriend return a POS Compaq (she wanted to make all the decisions herself, so I let her...) to BestBuy. (the case literally fell apart as soon as we got it out of the box. The plastic bezel in the front sheared off entirely and, when you turned it on, the whole case shimmied like a washing machine because one of the cooling fans had already eaten its bearings. Nice, high quality workmanship there...) Hauled the cursed thing from Grand Forks all the way down to Fargo, and then waited for nearly two hours for their "technician" to ensure that it worked---basically plug it in and see if it boots. About 90 minutes into this ordeal, the tech pops his head out and asks if we'd reimaged the hard drive. My response, "No, but thank you for inserting your foot in your mouth as we're now going to file a complaint with the BBB stating that you sold us an openbox computer without marking it as such---and actually I think that fits under the definition of 'consumer fraud' in North Dakota."

    The return went smoothly from then on. :-)

    FWIW, my girl ended-up buying an iMac used from a guy who does development research for Adapatec. Sweet little iMac and she's had nary a problem and loves it.

    ----

    --

    ----
    Am I the only one who thinks Microsoft is a misnomer? Perhaps Macrosoft would be a better fit?
  76. Re:This is getting crazy by xcedrinod · · Score: 1
    The P4's probably a good product. Intel didn't get where it is by being stupid. Or shoddy. (lucky, maybe) Yeah, maybe AMD's giving them a run for their money, but isn't that a _good_ thing?

    Frankly, I'm glad Intel's running around with a fire under it's ass, because in the end it means better computers for me.

    And if Intel educated the public on what really pushes chip performance, doesn't that mean most people would go out and buy Duron systems running Linux? The truth is, the average consumer doesn't really behave very logically. They have to have what everybody else has, even if everybody else is overpaying for shoddy products.

  77. Next Slashdot Poll: by ostiguy · · Score: 3

    Which Story will go away sooner:

    The Presidential Fiasco
    The Pentium IV Fiasco

  78. Voodoo5 won't work in a P4 board! by AFCArchvile · · Score: 2

    Check it out at Ace's Hardware. The reviewer wanted to test the system with a non-T&L card, but he couldn't insert the V5 into the AGP slot! There's two notches in the standard AGP connector design, and the V5 is missing one, and it just so happens that the AGP slot on the i850 board has a notch which aligns with the missing notch. Therefore, either 3dfx is in a big bind, or V5 0w|\|3Rs everywhere will whip out a Dremel and saw the notch themselves!

    --
    "Ancillary does not mean you get to rule the world." --U.S. Circuit Judge Harry Edwards, speaking to the FCC's lawyer
  79. Re:Best Buy Employees - Fun Mac trick by ahg · · Score: 1

    I wrote a Mac program that initiated shutdown without any warning dialog box. Not a big deal really - until you add it to someone's StartUp Items folder :)

    I "enhanced" it to check the date and if it wasn't April 1, it quietly quit; on April 1 it shutdown the system. Since a Mac allows you to easily name a file with just spaces, and make entirely transparent icons... this can be a challenge for even an experienced Mac user. Needless to say, i had some fun with friends - the ones who'ld call me when they had computer trouble anyway.

    Ahhh... the immature games of my youth, now I know better- id:0:initdefault

    --

    --Aaron Greenberg

  80. Re:Once again, this just goes to show .. by pnoMan · · Score: 1

    Waiting is good but February seems to have the biggest price drops. Prices drop after Christmas, it takes a month or two to trickle down to retail.

  81. Re:The *TRUTH* About The Recall by VAXman · · Score: 3

    It's really a shame that Slashdot doesn't understand the different between a Pentium 4 and a Pentium 4 system. The Pentium 4 wasn't recalled, but a machine which used that part was recalled. It is a huge difference, and all of the media got this correct, except for Slashdot with it's sensational "Pentium 4 recalled" headline. Can we get this corrected please?

  82. Re:Just unbelievable! by QuantumG · · Score: 2

    us Australians are notorious for reporting stuff that just isn't true and not even apologizing.

    --
    How we know is more important than what we know.
  83. Re:Best Buy Employees by norton_I · · Score: 5

    Hm. While their computer knowledge has never impressed me, I have found them to be quite reasonable when I say "just looking".

    I have had to wait (seemingly) 6 hours while the dude explains the extended warranty on and HP Pavillion to the granny in front of me when all I want is for him to hand me a hard drive off the shelf behind the desk.

    Fun way to torment Best Buy/Staples/CompUSA employees of the day: Go conspiciously hang out in the networking aisle, say you are looking at, say a linksys 10/100 hub versus switch, and then when he tries to explain the difference, ask "Can you tell me if this switch uses store-and-forward or cut-through switching"?

  84. Re:This is getting crazy by norton_I · · Score: 1

    Hm. I like the blue dudes. Better than the dust bunnies at least.

  85. Re:I'm starting to notice a cycle here by Kris_J · · Score: 2
    You're all forgetting the new up-and-comer, Transmeta -- with their very own high profile recall on the ./ front page as I type. If AMD becomes the next Intel I'm sure Transmeta will become the new AMD.

    And the cycle continues...

  86. Spreading, perhaps, initiating, no by Goonie · · Score: 2
    This was a link to a bylined item in a reasonably reputable magazine, and the summary on slashdot is a fair summation of the article itself - not the selective quoting that has happened sometimes in the past. In this case, the blame would have to go to the original article for getting it wrong.

    And the nice thing about /. is that you've been able to hose down the misinformation by posting here yourself :)

    --

    Any sufficiently advanced technology is indistinguishable from a rigged demo
    --Andy Finkel (J. Klass?)
  87. Way to go Intel :) by Ino · · Score: 1

    Well-well-well! Good for you Intel! :)
    You never cease to amaze me! and I can say you never let me down! :) I knew that! :)

    Oh - and BTW - the mushroom biz stays on (for the moment) :)

    --

  88. Intel Evil? by Yngwar · · Score: 2

    I often wonder why people consider Intel evil. After all, Intel donates substantial numbers of PCs to academic departments around the country (and world, I think). Before AMD starting cutting into Intel's profit share, we used to get a new shipment of top-line PCs about every six months. Plus, Intel funds a lot of research, funds lots of interns, etc. To my knowledge, AMD doesn't behave in a reciprocal fashion. I know there's been no offers from them to MIT, at least.

    Sure Intel's engaged in some apparently predatory business practices, but do you really think AMD won't? And how well do you think AMD will do without clearing the path in front of them?

    1. Re:Intel Evil? by Maskirovka · · Score: 1

      AMD quite simply, is in the business of making money. Intel is in the business building a good corperate image and using the resulting hot air to halfbake their products.

  89. Not paid by commission? by oldman1080 · · Score: 2

    My friend worked at Best Buy for a couple weeks before he left in disgust. It is true they are not paid by "commission". But what Best Buy isn't telling you is that for every warranty an employee sells, he/she gets an extra "bonus" at the end of the year.

    --
    Find and share links to celebrity profiles on MySpace! http://www.myspacecelebrities.com
    1. Re:Not paid by commission? by Cyberllama · · Score: 1

      Thats not at all true...If a particular store is doing something like that, they could get into some trouble. . . I've never got crap for selling anything. Never. Actually, it kind of pisses me off. I see myself as one of the few employees who actually knows anything about anything in the store. I'm considering trying a different job somewhere else.

  90. Re:Once again, this just goes to show .. by indiigo · · Score: 1

    YOu should get a 'thlon. better price/performace ratio and you support a winning company.

    --
    fslg503-985-8686503-985-8686503-985-8686503-985-86 8650 3-985-fdsg8686503-985-8686503-985-8686503-9
  91. True, sorta... by Cyberllama · · Score: 2

    I work at a best buy in indiana (not the fort wayne store though) and one of our HP P4's was recalled. However its my understanding that the Micron made to order P4's are still shipping on schedule and this was a problem with that particular system.

  92. Re:idiot by Anonymous Coward · · Score: 1

    First of all, recall due to a bios upgrade makes little if any sense. Secondly, read the article: How does one get from "excessive heat and inadequate performance" to "bios upgrade?"

  93. Best Buy Employees by Drakantus · · Score: 5

    >A sales representative for Best Buy in Houston >said several Hewlett-Packard computers with the >1.4GHz Pentium 4 chip inside had been on >display, but were suddenly pulled from the >shelves because "they were running too fast."

    I love how the story slips this in, and shows just how knowledgable those Best Buy employees are.

    --
    I love going down to the elementary school, watching all the kids jump and shout, but they dont know I'm using blanks.
    1. Re:Best Buy Employees by janelane79 · · Score: 1

      Yeah, I was at Best Buy one day and asked if they had 256 MB SDRAM and the guy said "They don't make that."...Ok, just because you don't sell it doesn't mean they don't make it. I told him I wanted to upgrade my RAM and told him what I have now (a 32 and a 64...my machine was hacked together with some new parts and some spare parts at my old job a computer store) and he said "Why don't you just put another 64 in?" Because I don't want to use all my slots and not even have that much memory... Their employees aren't very intelligent at all. I asked them one day about the features ona particular VCR and the salesperson then read the side of the box to me. Uh, thanks...I think I'll go somewhere else where people actually know more about what they are selling

    2. Re:Best Buy Employees by Symbiosis · · Score: 1

      what he probably meant to convey is that you can get it cleaned it as many times as you want, but you should clean it at least 3 times a year, and it'll basically pay for itself. :-)

      --

      -------------------------------------------
      I like nonsense, it wakes up the brain cells.
      -- Dr. Seuss
    3. Re:Best Buy Employees by RandomPeon · · Score: 1

      Alternatively, just ask any Linux-related question....

    4. Re:Best Buy Employees by Spatch · · Score: 1
      What really got my goat was the other day I was at Best Buy shoppin' for movies on VHS. One or two titles to keep me amused for a while, nothing big. They've recently begun to shrink their VHS section while focusing more and more on DVD. I can understand that; DVD's quite cool. But I am limited at the moment to a VHS player.

      Anyway, after several minutes of perusing the one entire aisle they had set up for VHS tapes, I made the mistake of asking a Helpful Salesdroid if they had any special section for letterboxed releases on VHS (yes, a futile question, but I really just wanted to know if they sold any letterboxed films on VHS.) The Salesdroid blinked and replied, "But that's what DVD is for."

      Gee, thanks, but no thanks. What really irked me was that it seemed as if the Salesdroid was trying to get me to upgrade my purchase of one or two videotapes into a full-blown DVD player and some DVD releases as well. It's like going to the store to buy some chewing gum and having the salesdroid say "Why would you want chewing gum when you could have a full homecooked meal on this new Amana range?" I mean, really.

      No sir, I don't like it.

    5. Re:Best Buy Employees by kyz · · Score: 2

      Fun way to torment Best Buy/Staples/CompUSA employees of the day: Go conspiciously hang out in the networking aisle, say you are looking at, say a linksys 10/100 hub versus switch, and then when he tries to explain the difference, ask "Can you tell me if this switch uses store-and-forward or cut-through switching"?

      Also, ask "I'm interested in upgrading my twenty eight point eight kilobaud internet connection to a one point five megabit fibre-optic T-1 line. Will you be able to provide an IP router that's compatable with my token ring ethernet LAN configuration?", and dazzle them with your superior wit and intellect.

      --
      Does my bum look big in this?
    6. Re:Best Buy Employees by Hadean · · Score: 2

      You almost made spit my coffee out, sheesh... not supposed to sneak it jabs like that, so unfair...

    7. Re:Best Buy Employees by daniel_isaacs · · Score: 1


      I nearly got into a fist fight with the Best Buy guy over my refusal to accept that my life hinged on the purchase of an extended warranty for my CD-RW drive.

      Trying to buy an appliance there and need some help from an employee? Forgetta bout it.

      -

      --
      - Dan I.
    8. Re:Best Buy Employees by WoofBoy · · Score: 1

      "Can I have some money now ?"

    9. Re:Best Buy Employees by jafac · · Score: 2

      hey, the bezel on my $20,000 Sun E250 sheared off out of the box.

      --

      These are my friends, See how they glisten. See this one shine, how he smiles in the light.
    10. Re:Best Buy Employees by Jonathan_S · · Score: 1

      Actually a good, non destructive one is to walk up to a win9x box and open the run dialog and enter program.exe. Run it and maximize, (it is the win3.1 program manager interface) then ask the sales guy why this computer has win3.1 and not win9x on it.

  94. Great.... by Burning1 · · Score: 4

    Pentium 4 systems had been recalled from store shelves due to issues such as excessive heat and inadequate performance

    Great, now if only we could recall a few elected officials for excessive stupidity.

    1. Re:Great.... by FreeMath · · Score: 1
      Pentium 4 systems had been recalled from store shelves due to issues such as excessive heat and inadequate performance

      So why wern't the other millions of pentiums recalled?

      Moderate me down if you must, but I survive off of bad jokes.

      --
      This sig intentionally left blank.
  95. An Intel Tradition... by Macblaster · · Score: 1

    Well, it is.... :-P My other computer is a 4000 node Beowulf Cluster (and it's running overclocked Durons).

  96. Once again, this just goes to show .. by Anonymous Coward · · Score: 2

    .. if you live on the bleeding edge, sooner or later you're going to cut yourself.

    I can't be the only one who sees the P4 as a product that was rushed to market because of pressure from competitors such as AMD. The result is, quite frankly, a questionable processor. I'm in the market for a new machine, and I'll be buying a high-end Pentium III. Less money, more stability, and if we can believe what we've been told .. more performance!

    The lesson to be learned here is simple: wait. Any machine you buy today is going to be obsolete tomorrow (figuratively), regardless of whether it's a Pentium III or 4. This being the case, a handful of clock cycles doesn't matter. Wait for the technology to mature and come down in price. This is why I'm holding off on buying a PS2 .. next year, they'll be cheaper and there'll be more games available.

    Patience. Control, control, you must learn control ..

  97. knock it off starkruzr by cje · · Score: 1

    thank you

    --
    We're going down, in a spiral to the ground
  98. Re:I'm starting to notice a cycle here by handybundler · · Score: 1

    It is truly a time when companies need to stop writing checks that their asses can't 'cache'. ...That was bad, that was really bad.

    --


    a/s/l here. Sorry, adding domain tags to your s
  99. Re:Crusoe and P4 -- How to fix it. [sorry guys] by small_dick · · Score: 2

    Honestly, this was just meant as a joke -- sort of a typical management response to a product crisis.

    As usual, it was taken way too seriously and modded down.

    My personal opinion of ISO and SEI is that they are used as "corporate clubs" to get contracts -- "my SEI level is bigger than yours".

    There is a lot of anecdotal evidence on the web and in various books that show both to be a lot less effective than the ISO or SEI proponents would like us to believe.

    My personal opinion? Quality employees and leadership make the difference, not certification or standards.

    Case in point: DirectPC has much of their s/w written in India by a level III shop. The end result, in many cases, has been horribly buggy (just look at the posts in deja.com regarding DirectPC software when the release comes out)

    Why? SEI places a major focus on "on-time" delivery -- not quality. When SEI is implemented, the majority of the tracking is on engineering metrics -- "was it on time?" -- and that, in general, is how the engineer is judged.

    Note that this is directly contrary to traditional engineering -- that your overriding focus should be on correctness.

    SEI and ISO are, unfortunately, not what they are represented to be in the mainstream press. When a single teenage programmer can crank out a fairly robust freee software project in a matter of weeks, with no metrics, SEI, or ISO (just his personal integrity) but a full ISO/SEI shop takes several months to produce a buggy work that is not as easy to use as the teens s/w, there is something grotesquely wrong with the system and the perception of engineering in general.

    --


    Treatment, not tyranny. End the drug war and free our American POWs.
    See my user info for links.
  100. You call this news? by graniteMonkey · · Score: 1

    After reading the actual article, I find the /. article totally misleading. Is this a news site, or is it Rob Malda/VA Linux's propaganda mouthpiece? It's no big deal that Transmeta leaked 300 faulty CPUs, but does Intel get a break when Best Buy/HP fail to do a mandatory BIOS upgrade? Is this news or corporate agenda?

    Some of you might think this is OT/Flamebait/Trolling, but I'm just outraged to see in plain sight two CLEARLY biased articles on the same subject, on the same day, practically right next to each other. It's a flat out insult to the intelligence of so many readers, that if /. didn't post the occasional piece of real news, I'd have no need for it.

    --

    This is a manual virus. Copy it to your sig and help me spread!
  101. Conspiracy Theory #1 by zip+the+pinhead · · Score: 1

    The Article states: A sales representative for Best Buy in Houston said several Hewlett-Packard computers with the 1.4GHz Pentium 4 chip inside had been on display, but were suddenly pulled from the shelves because "they were running too fast." Did anyone notice that PC World (at least this Aussie site) is sponsored by Compaq who also have P4 systems on the market. Coincidence or a potential grab at market share ?

    --

    "The answers are always inside the problem, not outside"- Marshall McLuhan

  102. More on the BlueManGroup (Yes, it's OT... I know.) by Raetsel · · Score: 2
    Okay, I'm not the first -- the AC got to it first, and quite correctly.

    Still...

    I saw the BlueManGroup in Boston a couple years back, the show was called "Tubes." It's still running. (It's no 'Cats', but this isn't Broadway, either!) If you've ever had fun whonking on a piece of PVC pipe for the noise it makes, these people are for you!

    • Their website is at www.blueman.com
    • You can hear demos of their custom-made (or custom-used...) instruments from their site
    • They've just released a CD titled "AUDIO"
    • They have regular performances in New York, Boston, Chicago and Las Vegas
    • There's an article that appeared on CNN recently -- with some video
    • ESPN's 'extreme' site EXPN hosts some realmedia clips of them performing (I recommend the Cap'n Crunch clip, it's good for a laugh.)
    • There are 3 intel PIII commercials so far... you can get them here.
    That ought to satisfy a minor craving... Damn I want to go see them again! (And remember, they're like Gallagher in some ways. If you have seats in the front rows, bring plastic.)

    Know what? After thinking about it while writing this, I think taking on the 'Idea Box' would be right up their alley! Celebrity Death Match anyone?

    --

    "...America's great minds of today, teaching America's great minds of tomorrow. Poor bastards." -- A Beautiful Min
  103. New lemon laws about PC's by chrispgh · · Score: 2

    This is the second recall on the page today, not that Intel is a suprise but the Transmeta news was kind of a let down

    Maybe the OEM's are getting scared by articles like this saying things like

    "This is why a committee of the Pennsylvania state legislature considered the nation's first PC lemon law this year. In February, a similar bill was introduced in Illinois."
    or maybe the products are really that bad!

    Well I haven't seen AMD today so I guess that makes them the winner(today).

    --
    For the Luddites of the world who resist computers, consider using computers to resist.
  104. Maybe it's all true by Credne · · Score: 1

    Has anyone considered that maybe the P4 is overheating and running too fast? If it is a BIOS issue perhaps it is overclocking the che chip, which would cause it to run faster than it should, thereby generating more heat, and causing perfomance issues (a.k.a. crashing). Just a thought, but it would fit the reported reasons behind the recall.

  105. Re:The *TRUTH* About The Recall by rockstar101 · · Score: 3

    out of all honesty, if you are a bby employee and you read the bby computer news, you would know that only the hp 9695c (i think thats the model number) wich was shipped to stores had been pulled. hp and compaq configure to order systems were not effected by the recall, for ovbious reasons. intel had accidentally flashed an older and incompatible bios to the system. right now best buy is offering an alternative configure to order system in place of the recalled hp at the same price and with free shipping. the only known issues with the p4 were only with systems with the bad bios. still theres nothing like a ddr equipped thunderbird. ...and im only a part time best buy employee in houston. (dont pay any attention to the bad spelling)

  106. This happened on November 21st : by AftanGustur · · Score: 3

    Intel recalled the Pentium IV on November 21 2000.
    You can read about it Here

    Other major Intel blunders can be found Here


    --
    Why pay for drugs when you can get Linux for free ?

    --
    echo '[q]sa[ln0=aln80~Psnlbx]16isb572CCB9AE9DB03273snlbxq' |dc
  107. the real reason for the recall by gradbert · · Score: 1

    The real reason they are recalling the pentium 4 is that they can't find another idiot to paint himself blue for the advertising campaign

    1. Re:the real reason for the recall by Wayward_12 · · Score: 1

      I thought they used the people that vetted the 1.13 P3 for that ad. Much funnier than goat.sex but then so is Intel. Is Andy pitching a fit today or what?

      -- Does this mean we can't O/C it?

  108. The real reason there was a recall by Anonymous Coward · · Score: 1

    I'd just like to point out that this is due to an error in the HP bios, not the P4 chip. Any other P4 system is fine, but HP seems to have a shoddy BIOS team.

  109. I laughed at the P3 flops... by gunner800 · · Score: 1
    I used to mock Intel because I disliked their pushiness. But now there's real competitition in the desktop processor market, and I just want good hardware. It's unfortunate that Intel pushed their product out too soon due to their marketing department's deadlines; the P4 might be pretty good if they could just finish it before selling it.

    I wish they would have tested their chips in those boxy, claustrophobic proprietary cases before shipping. Intel knew the P4 ran hot, and apparently they pushed their luck too far.

    Intel bit the bullet and gave some of their customers RDRAM as a bugfix, maybe they'll buy everybody a peltier cooler.


    My mom is not a Karma whore!

  110. The *TRUTH* About The Recall by BRock97 · · Score: 5
    Working at one of the stores, the real deal is as follows:

    • The P4 systems from HP were recalled because of the bad BIOS chips in them.
    • The P4 did not have performance issues (at least none that aren't supposed to be there), did not have heat issues, and it did not run too fast :)
    • Intel forced the issue that the retailer OR the manufacturer should switch out the BIOS chips.
    • BBY opted to have HP do it.
    • If the customer got their panties in an uproar, they were issued a raincheck. The systems were to be back in stock by Dec. 2.
    Nothing like spreading a little FUD in a /. article....

    Bryan R.
    --

    Bryan R.
    The price of freedom is eternal vigilance, or $12.50 as seen on eBay.....
  111. Multi processors by Maskirovka · · Score: 1

    You should work for apple. I just got a new G4/500MP and it beats the pants off of my 1.1gig AMD system. Then again your average consumer is definately NOT going to pay $2500 for a computer. Now if someone would come out with a board that takes two athalons...man...I'd really be in heaven. Sadly I don't see this sort of design as a trend, as apple will probly go back to single processor machines as soon as they overcome their speed bump.

  112. Blue Man Group Pentium IV commercial... by foobar+jones · · Score: 1

    Blue Men 1, 2 and 3 stand in front of a gigantic Pentium IV logo. Blue Man 1 hits "P" in logo with an enormous mallet. Pentium IV logo shakes, causing "V" at the other end of logo to topple over, crushing Blue Man 3 to death. Blue goo oozes from under the fallen "V". In fear for his life, Blue Man 2 leaves the group to do Apple commercials with Jeff Goldblum. "It's a great gift for the wife or the kids, or, or, for Geena Davis! But, you know, don't take my word for it! Ask the Blue guy!"

  113. Re:This is getting crazy by oingoboingo · · Score: 1

    clock sopeed might not be king, but you gotta admit...it's a tough sell putting a 500MHz G4 system up against a 1.2GHz Athlon. thank god apple didn't rely on a company as disinterested in the desktop processor market as motorola to do their industrial design.

  114. Re:More on the BlueManGroup (Yes, it's OT... I kno by jafac · · Score: 2

    . . . and the blue man group does not even use Pentiums. They use Macs for coordinating lighting, effects, and sound for their performances.

    --

    These are my friends, See how they glisten. See this one shine, how he smiles in the light.
  115. Jacksonville by dgb2n · · Score: 1

    Best Buy employees aren't always the sharpest knife in the drawer.

    Based on the voting in Florida, I can only imagine just how knowledgable a Best Buy employee in Jacksonville must be on the subject.

  116. AGAIN by BenBenBen · · Score: 1

    Hey, what's an Intel launch without a recall or two?

    "Excessive heat and lack of performance"? I bet they just bought a load of old cyrices from the govt. and welded them together. Man, nothing would heat a poor student up better than a nice cyrix

    Ben^3, founder of the "give intel a chance" charity. (1990-1998)
    --
    The Slashdot Paradox: "100% Overrated"
  117. ZD Net says it's just a bios upgrade by bleeeeck · · Score: 2
  118. This is getting crazy by 0xA · · Score: 2

    I really don't understand what is driving Intel to push out these new chips so damn fast. They are locked into a never ending pissing contest with AMD over who has the highest clocked chip. Nobody is going to win this fight, it will never end.

    Intel has a pretty good marketing department behind them, I can't figure out why the hell they don't try and spend some money educating the masses on what really pushes chip performance.

    If they ever managed to get full scale developer buy in and good marketing behind some of their extensions to the instruction sets, like the new Pentium 4 stuff, they would really be able to put AMD into the dirt. They just have to wait and release new products when they are stable and have decent (read useful) software that takes advantage of them.

    It looks to me like Intel has fallen into the maketroid trap. They are not building bad products, they are executing poorly beacuse they are stuck in a rushed development cycle. How may of you /.ers out there have seen software projects fail because of this?

    Intel really needs an engineer back in the CEOs office, without Moore they are lost.

  119. Excessive heat and inadequate performance by Shoeboy · · Score: 3

    Hmm...
    Replace heat with odor and you have the reason my last girlfriend gave for breaking up with me.
    Fortunately I am a skilled dba and always have a backup solution.
    --Shoeboy