Slashdot Mirror


No More Unrestricted Internet At Work

Schlemphfer writes: "You can forget about using private email or surfing the web while at work if these bozos have their way. And judging by the Reuters article, it looks like they might. Basically what they're doing is trying to scare senior management into thinking that allowing employees unrestricted use of the net will cripple a company with viruses and lawsuits."

287 of 775 comments (clear)

  1. Crippling. by saintlupus · · Score: 2

    trying to scare senior management into thinking that allowing employees unrestricted use of the net will cripple a company with viruses

    It will. Haven't you ever worked in IT before? Christ, what I wouldn't give to go back to the days of dumb terminals and VAXen, so I wouldn't have to deal with all of these Windows infections.

    --saint

    1. Re:Crippling. by banky · · Score: 4, Insightful

      We went the other route: 100% Mac on the desktop. Immune to the overwhelming majority of virii (about the same as Linux, I think), we can Netboot from OSX Server, and the engineers get OSX for its Unix-y goodness.

      --
      ZOMG I WOULD LOVE TO KNOW ABOUT YOUR FEELINGS ON MACINTOSH VERSUS WINDOWS, VI VERSUS EMACS, AND HOW YOU'RE NOT A DORK
    2. Re:Crippling. by jcr · · Score: 3, Funny

      We went the other route: 100% Mac on the desktop.

      Speaking as an Apple employee and shareholder, thank you. Tell all your friends ;-)

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    3. Re:Crippling. by foobarlabs · · Score: 2, Interesting

      Ever hear of Solaris? Immune, period.

    4. Re:Crippling. by xtremex · · Score: 2

      It may have been rooted , but was the entire company brought down and loss of productivity? If so, WHY WASNT IT FIREWALLED????

      --
      If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
    5. Re:Crippling. by Cramer · · Score: 2

      If I had a nickle for every time I've heard some clueless fsck say that...

      fireall != impenetrable

      If there's a buffer overflow in your web server, then the firewall isn't going to do jack to prevent it. This is true of *every* service on a box. If an attacker can connect, the server can potentially be compromised. All a firewall does is limit exposure (and blind people to the shit behind the firewall.)

    6. Re:Crippling. by Cally · · Score: 2

      [Macs are ] Immune to the overwhelming majority of virii


      Myth I'm afraid. Obviously wintel viruses won't run on MacOS but there are plenty of Mac viruses out there... someone who works here (anonymous a/v co) is about to buy their n-th Ferrari from the proceeds of Mac a/v software.
      --
      "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
  2. What is the problem?? by jpsowin · · Score: 2, Insightful

    For goodness sakes' people--your at work. Your not getting paid to check your email or surf for personal pleasure. Your getting paid to work for the company. It is also the companies connection, so they should be able to make those restrictions if they so choose. I don't understand why people get so up in arms about this.

    1. Re:What is the problem?? by nomadic · · Score: 2

      Plus, the internet DOES suck up a tremendous amount of time. People are just mad because they LIKE reading slashdot on company time.

    2. Re:What is the problem?? by MoneyT · · Score: 2, Interesting

      Let me tell you, I worked EUC (End User Computing, a fancy name for troubleshooter) for a rather large and well known company (who shall remain nameless) and while it is true that we were working for the company and working on company time, it was a welcome breather durring lunch and inbetween the calls ("my computer doesn't work!") to be able to sit back and cruise slashdot, or spiffo (spiffo.co.uk) or other sites to get a good laugh or catch up on the days geek news. Some days there just wasn't enough work to justify us being there (shhh, don't tell them I said that) but we had to be there, and slashdot saved us many a dull hour

      --
      T Money
      World Domination with a plastic spoon since 1984
    3. Re:What is the problem?? by Com2Kid · · Score: 3, Interesting

      And what about those of us who have jobs that depend on knowing WTF the latest happenings in the real world are?

      It is mighty handy for somebody running tech support to know about the latest computer virii before it hits the customer base, or even the networks servers, if it is a virus that does not propagate by e-mail but rather by exploiting a server vulnerability.

    4. Re:What is the problem?? by nihilogos · · Score: 2

      You're a happy little corporate lick-spittle aren't you.

      The issue is, and at least some companies appreciate this, is that people are primarily people and not employees. They have a need to communicate outside of the office for work and social reasons, and shouldn't be denied this right. Treating them as mindless labour with no other rights from 9-5 other than to work is bad for moral and productivity. Their are other solutions to IT security problems that don't involve throwing the baby out with the bath water. Less vulnerable applications and operating systems for one.

      Anyway, I'd better get back to work.

      --
      :wq
    5. Re:What is the problem?? by jc42 · · Score: 3, Interesting

      Well, I dunno about you, but on all the jobs I've had in the past few years, reading slashdot and other similar sites was highly relevant to my job. So was reading assorted tech newsgroups and exchanging email with people working on similar projects at other places.

      Yeah, some of the management types didn't like it. But there are enough of them that understand where their profits come, so I haven't actually seen much real interference.

      There was a funny case 6 or 7 years back, when a customer sent us the results of a benchmark of our product against several others. When asked why I hadn't run the benchmark myself, I pointed to a printed policy that prevented me from accessing the site that had the benchmark's source. I mentioned that I'd read about the test, but thought that if I downloaded it, I'd get into trouble for violating the policy. The policy changed real fast after that.

      Management that restrict their techies from use of the Net are dummies who are just shooting their own company in the foot.

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  3. It's about control... by Magus311X · · Score: 5, Informative

    At work we have somewhat of an answer to viruses. 20 file extensions including exe, pif, scr, com, bat, vbs, vbe, and others are filtered at the server into a "Quarantine" folder and reports are generated every few hours on it and piped to a line printer for our review. We deal with them from there by either giving them to the employee, or by responding to who sent it with an automagically generated email.

    Additionally, all mail is screened against the server's pattern file, which tries to update itself hourly. If sometimes passes through mail, it'll be found if on a server, and the client software, which updates its pattern file upon logon, will find things as they're opened.

    All with unnoticable performance difference. We haven't had a virus infection in a LONG time now.

    Worms like Nimda are a bit more annoying, but we take things like this seriously, and by doing so, avoided Nimda and others completely.

    =====

    As for net access, we do run reports on the proxy logs occasionally. Employees understand that they have little privacy in the workplace and that if we see them goofing off (except for after hours or at lunch), they do get an email regarding it. But we haven't had to do that in years. They more or less behave, because we trust them and they trust us.

    -----

    1. Re:It's about control... by SuiteSisterMary · · Score: 2

      Logs outputted to a line printer cannot be altered by a clever program/hacker. This is actually a pretty standard trick, and I believe it's required for any B or A level of Orange Book certification. But I could be wrong on that last bit.

      --
      Vintage computer games and RPG books available. Email me if you're interested.
    2. Re:It's about control... by richieb · · Score: 3, Insightful
      If you want better control over emailed viruses why do you still use Outlook or Windows? Give everyone a Linux desktop and no root password.

      In my office, where we develop in Java, the local proxy server blocks site like www.junit.org or Google (usenet) groups. I guess they want to make sure that the programmers don't cheat and use already prepared answers... :-)

      There are so many ways around this - I'll just take my laptop to the part and jack-in the open wireless network that's running there...

      Or better yet, I'll go to the bathroom and bring a book.

      --
      ...richie - It is a good day to code.
    3. Re:It's about control... by smnolde · · Score: 5, Informative

      And I have control without having to be in the IT department. This is where OpenSSH shines for me. I can set up port forwarding and proxy off my home machine with a cable connection and IT can't see shit for what I'm doing. It all looks like a bunch of telnet and ftp to them, all to one place. So if they are actually monitoring usage by port I'm coming up extremely low on the usage.

      At home I use junkbuster and watch all the unlogged internet there is without ads, too. OpenSSH also gives me access to nntp, smtp, and pop over a secured connection between my office and home.

      So before you go off yelling about office proxies and you have dsl or cable connections at home, set something like this up and go the distance.

    4. Re:It's about control... by tomstdenis · · Score: 2, Insightful

      Going to "google" to cheat? Um usenet exists for the sole reason of promoting discussions.

      Wierd...

      --
      Someday, I'll have a real sig.
    5. Re:It's about control... by saridder · · Score: 4, Insightful

      With Cisco's CallManger out now for a while, you better get used to MORE Windows 2000/IIS boxes running your most critical business needs. Their flagship VoIP mahine runs off of Windows, and it's my job to sell your executive one.

      Plus the phones listen off of port 80, so watch out for DDOS attacks on those as well.

      --
      --- RFC 1149 Compliant.
    6. Re:It's about control... by Magus311X · · Score: 2, Insightful

      I'd really like to run Sun Rays with Solaris with some OpenBSD up front providing protection.

      But the cost of moving to Sun hardware (no Solaris on x86 please), getting Solaris versions of apps we run or rolling our own, staff retraining, etc... we simply can't afford it. What do you do when your desktop users need to access the accounting package client? CRM package? Etc. We tried Wine and such, but with little success. We've tried piloting 2 Linux desktops as well, with the most technically inclined users we had, but they weren't productive.

      It's not like we moved to windows anyways, it was there when I got there. If VMS or AIX was there, I wouldn't of touched it, trust me. But it was a small place running Small Business Server 4.0 on NT4 and management had little interest on migrating things to a new platform.

      Trust me, we woulnd't replace our accounting package and EDI solution with plain old anything (we're running MAS200 and QualEDI), we need that bulletproof support in case things ever do go awry.

      We've automated much of the Win maintenance with a lot of custom scripts and simple AT jobs. It's not very difficult truthfully to run a pretty secure shop. I've run Linux for years and Solaris in more recent times, with a bit of AIX, and I found the time invested in all to be roughly the same. Just keep up on the lists and news and use common sense and practices.

      -----

    7. Re:It's about control... by Maserati · · Score: 2

      You might as well just email the site admin and announce that you're attacking his/her system. It'll obscure the details, but will alert the admins.

      --
      Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
    8. Re:It's about control... by Tack · · Score: 3, Insightful
      Some choice quotes:

      • The biggest developments are around email prevention, experts say. Elaborate content filtering software, which can run upwards of $30,000 to install, can block all but the tamest incoming emails, and most attachments, said Trend Micro's Genes.

      Funny, I did it with $0, plus about a few hours of my time.

      • The security officer said employees are gradually adjusting to the strict policy. It has already scored points with management though, he said, as no virus or worm has infiltrated the firm's defenses during the past three years.

      We haven't either since I installed the virus scanner on the mail server (again, a $0 price tag, plus an hour of time).

      I think the whole premise of the article is to find non-"worker efficiency" justifications for imposing nazi-like restrictions on Internet usage at work. The technical/security rationale is flawed, and preventing workers from spending personal time on the web or email is only likely to make them miserable, not more productive.

      Jason.

    9. Re:It's about control... by xtremex · · Score: 2

      I mamaged an IT dept once where previously they scanned thru proxy logs, and email logs. I got SO pissed about that, I put a stop to it. While they were spying, the important shit never got done. It wasn't IT's job to be the company snoops. If they want that, change the company name to IGNOC and hire security to walk around to "check " on people. Thats micromanagement for ya!

      --
      If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
    10. Re:It's about control... by ComputerSlicer23 · · Score: 2, Informative

      I have worked several places where that is a fireable offense. The caught a couple of guys at it, and they got fired. Right there in the policy manual.

    11. Re:It's about control... by fferreres · · Score: 2

      We use something similar to your setup, with Trend Interscan Viruswall Linux Edition. The only problem we found was that there's no support for senmail 8.12, or slackware or SSL support.

      Anyway, we figured out a setup that actually works with sendmail 8.12, SSL, etc (i don't recomend the product, there's NO support) and block about 10 viruses a day. It filters http, https, smtps, spop and sftp. :)

      Federico

      --
      unfinished: (adj.)
    12. Re:It's about control... by Cally · · Score: 2

      At work we have somewhat of an answer to viruses. 20 file extensions including exe, pif, scr, com, bat, vbs, vbe, and others are filtered at the server into a "Quarantine" folder


      Disclaimer - I work for A.N. well-known a/v company.

      How do you handle worms in Javascript? Do you quarantine HTML email too? (Not that this would be a bad idea, IMHO - but I'd never get another mail from the PHBs again...)
      --
      "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
    13. Re:It's about control... by Lumpy · · Score: 2

      you do something that 99.997% of the companies either dont do or cant do... Actually do the JOB of IS/IT! It takes little effort to keep the virii scanners updated (at login is kinda shakey,, I auto-update at night even if they are logged in... salespeople almost never log-off even with threats of firing... they know that management will not fire a money making sales-person just because they piss off the computer weenies.. remember that... it dont matter what rules you set for the computers, management will ignore them for employees that actually make money.)

      Kudos to you! you are one of the few top 10% in the IT world... and I salute you!

      --
      Do not look at laser with remaining good eye.
    14. Re:It's about control... by Christopher+Whitt · · Score: 3, Insightful

      Man, if I only had mod points...

      Hey, I'm not in the corporate world right now, but what you say rings true to me. I know the company that cuts off my email and web access is losing an employee.

      It was all over the LOC post the other day: productivity isn't measured in code produced, hours at the desk or anything else like that. The internet is my encyclopedia, and if I don't have that not only and I unhappy, but I'm less productive.

      So yeah, Right on. I agree.

      Christopher

    15. Re:It's about control... by hendridm · · Score: 2

      > Some days, I really would like to switch all users over to Pine, though.

      LOL. Being one of the few that have actually worked at the university Help Desk long enough, I remember when we switched from Pine to Eudora/POP access. We had some people that liked Pine and didn't want no damn GUI cluttering up their desktop.

      These are the same users that cry when they lose a desktop shortcut and can't get their work done until the "problem" is resolved. I suppose that is one nice thing about Pine - there is very little for them to screw up and it always looks the same (although Outlook Web Access is basically providing the same functionality now, even though it took a long time to mature).

    16. Re:It's about control... by SuiteSisterMary · · Score: 2

      Generally, what you do is set up a dedicated loghost, which will accept NO network connections other than incoming syslogs from specific machines. Then, you jigger with your printing software so that only syslog can actually touch it. Then, you put a crazy wicked 24 character completely random password consisting of uppercase, lowercase, punctuation and numbers. (only valid with those UNIXes that pay attention to more than the first 8 characters) and you're pretty good. And I'm sure if you look hard enough, you can find ways to disable reverse line feed in hardware or software. Most importantly, though, if you have enough logs going through, anyway, then you're pretty much guarenteed NOT to erase the line in question by inserting a 'rlf' into the stream.

      --
      Vintage computer games and RPG books available. Email me if you're interested.
    17. Re:It's about control... by mindstrm · · Score: 2

      And risk getting fired? Yeah. Great advice.

      If the office policy is not to use the computers for personal use, then you should damn well follow it.

    18. Re:It's about control... by laserjet · · Score: 2

      you don't work at the university of idaho, do you? and now i will type this worthless junk to passify the lameness filter.....

      --
      Moon Macrosystems. Sun's biggest competitor.
  4. Not true for everyone by JoshuaDFranklin · · Score: 5, Funny

    I'm the guy with the passwords to the routers
    connected to the T1 lines.

    There are already a few hundred routes in the
    tables... who's going to notice everything from
    my workstation misses the filtering appliance?
    Oh that's right, it's my job to make sure no one
    *else* does this, too. ;)

    1. Re:Not true for everyone by saridder · · Score: 2

      What if *you* bring in a virus? Or if someone hacks you to get to the other servers. How will you explain that to your boss?

      --
      --- RFC 1149 Compliant.
  5. what's wrong with these guys... by bje2 · · Score: 5, Insightful

    what's wrong with these guys...my computer at home is way too slow to download all that porn...

    seriously though, i'd go crazy if i had to work 8 hours straight without any distractions...so, what if i shoot over to Hotmail to check my personal e-mail, or over to ESPN to check out the latest sports news, or even here to post my thoughts on the latest tech news topics...and that doesn't even count the numerous times i use the internet to look up java related things on Sun's website or trouble shoot my Websphere problems over at IBM...

    what's the point of having all that information available at our finger tips if we can't use it...

    --

    "Facts are meaningless. You could use facts to prove anything that's even remotely true." - Homer Simpson
    1. Re:what's wrong with these guys... by krogoth · · Score: 3, Insightful

      the days of sneaking in some online shopping on company time, mass-emailing your pals a Flash-powered shoot-'em-up game or even downloading screensavers could be a thing of the past.

      Wow, that sounds so secure! Ohter than the fact that you're not doing the work that's probably expected of you, I don't think employees in any large company can be trusted to not find themselves a virus.

      --

      They that quote Benjamin Franklin on liberty and safety deserve neither.
    2. Re:what's wrong with these guys... by Skyshadow · · Score: 5, Insightful
      This sort of thing is a sure-fire symptom of inept management.

      Ideally, employees should be gauged on performance items: do they do the work they're given, does their work reflect a high level of quality, does the employee both fill their job description and give that extra 10% (participating in meetings, giving a shit about the product, etc) you expect from employees, etc.

      Things like monitoring web access are on the other end of that. This is more on the level of companies that rate their employees by how many hours a week they spend at their desk or who eats lunch in the office. These things are quantifiable, but in the end are a lot less meaningful (for example, at my last job there were people who'd spend 14 hours a day at work, but who couldn't make a deadline to save their souls).

      But hey, it's tough find good managers. And even when you find them, they tend to be expensive. It's much cheaper to hire people with degrees in business from state colleges and experience bossing their dog around. I'm looking at you, Nadir.

      --
      Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
  6. Re:It will hurt them by gregfortune · · Score: 2

    Or perhaps 144 round automatic rubber powered weaponry. Wonder what kind of law they'll have to pass to outlaw that?

  7. Foolish. by neuroticia · · Score: 4, Insightful

    Crippling access to anything often denies legitimate uses of things and forces the employees to come up with outrageous work-arounds if they're smart enough. If they're not, then they just bother the IT staff to death with a million questions as to why they can't do the research needed, or recieve the .exe file that they need to complete their work.

    I remember being in a school that had open internet access, then going to another school that had limited internet access and constantly being frustrated by the limitations imposed. I couldn't download the application I was working on and test it on a new machine, I couldn't go to a website talking about Middlesex county. There were a lot of legitimate things that I wished to do that I was blocked from, yet I could go to satanic websites, pro-life websites with all sorts of horrid imagery, and more.

    Most attempts at controlling content end up being failures. Bring this to the attention of those seeking to control the information you recieve and you'll get a confused look, they'll pause and say "I don't know why you couldn't access that site. You should be able to."

    I think it would be better to leave things open and dock the pay of any employee who violates "Guidelines". Let 'em hang themselves. Set up the "filters" not as filters that block the person but as flags that flag the IT staff regarding potential illegal use. The IT staff could then investiage and initiate a "three strikes" scenario. Strike one- warning, strike 2- docked pay, strike 3- no more internet access no way no how.

    -Sara

    1. Re:Foolish. by MoneyT · · Score: 2, Interesting

      Or they could just do what the large (but unnammed) company that I worked for did.

      There was one employee that was spending his free time downloading and accessing muchos pornos from his company terminal. He was warned once, and when he did it again. He was fired.

      Needless to say, we all purged our bookmarks after the incident. ;)

      --
      T Money
      World Domination with a plastic spoon since 1984
    2. Re:Foolish. by daniel_isaacs · · Score: 4, Insightful

      "Set up the "filters" not as filters that block the person but as flags that flag the IT staff regarding potential illegal use. The IT staff could then investiage and initiate a "three strikes" scenario. Strike one- warning, strike 2- docked pay, strike 3- no more internet access no way no how."

      Screw notifying the IT guys. That's an HR job. I want no part of it. Let the guys that chose "business" and drank too much in college be hated and vilified. I'd like to be able to eat lunch with the people I work with and not have them be careful about what they tell me. When they come back with 4 hand grenades and an uzi, I'd rather not be the face of the Oppressor.

      --
      - Dan I.
  8. Wasn't yours to begin with.... by NetJunkie · · Score: 3, Insightful

    People seem to think they have a right to surf the net and send anything they want from work. Well, that's not the way it is. The computers and Internet connections are owned by the company. They don't pay people to do that stuff.

    Due to viruses and other problems I've blocked any attachment capable of carrying a virus. Yes, it's sometimes a hassle but that's the way it is now. Management has requested we monitor the type of sites people visit just to make sure there isn't a big problem. So far they haven't requested user lists or specific sites. They won't until XXX sites start getting out of hand.

    Viruses, security holes, and loss of productivity have caused these limits to be placed. Want to surf for fun, do it at home.

    1. Re:Wasn't yours to begin with.... by gilroy · · Score: 5, Insightful
      Blockquoth the poster:

      They don't pay people to do that stuff.

      Sounds fair. Now, of course, I'll just stop doing any sort of work outside the contracted time. Inspirational idea in the shower? Too bad. Clever way to save the company money thought up during the commute? Guess someone else will have to think it up during approved times.


      This is part of the insane attitude that one's workers are one's worst enemies. Letting people do these little things is far from bad for business. It is most likely actually good as it creates an environment where people feel invested and where they have the wild concept that maybe their employer sees them as more than "production units".


      But of course that assumes there's actually value in labor, and that's anathema to the modern capitalist.

    2. Re:Wasn't yours to begin with.... by dinivin · · Score: 2

      Unfortunately at my company, and probably quite a few others, many employees seem to think that "occaisional personal business" is the same as "downloading porns and mp3s". This was the entire reason I supported my employers decision to block internet access.

      Dinivin

    3. Re:Wasn't yours to begin with.... by cyberformer · · Score: 3, Insightful
      If they blocked my Internet access, I might have to get up and walk across the office to talk to my co-workers. Or go out to a bar for a long liquid lunch instead of reading /. Maybe even leave work on time and rediscover the joys of real life (or more realistically, TV). Might not be so bad.


      Seriously, "lost productivity" isn't really an IT or technology issue. ("Let's get rid of the coffee machine and water cooler. Too many people standign around when they should be working!") But it should be pretty obvious to the dumbest PHB that unrestricted Web access makes people stay in the office longer --- and unlike foosball tables or a refrigerator full of beer, it doesn't cost much. Note that I'm only referring to WEB access here: Morpheus and Kazaa can bring a network to a halt, and I wish my company would do more to block spam. (I get far more at work than at home, thanks to our Webmasters sticking prominent "mailto" links on the company site.)

    4. Re:Wasn't yours to begin with.... by dinivin · · Score: 2, Funny

      Letting people do these little things is far from bad for business.

      Except that it can be quite bad when your client comes in, sits down at a computer, opens a folder and discovers the gigs of porn and mp3s.

      Dinivin

    5. Re:Wasn't yours to begin with.... by MikeyNg · · Score: 2

      This sounds more like a management issue, doesn't it? When are people going to take some responsibility? People have fooled around at work before there was connectivity to the internet, and even before there were computers! gasp!


      Computers and networks are tools. They should be used as such. If people are goofing off too much at work and having decreased productivity, that's management's fault and not the internet's. Hopefully some sane people will realize this before it gets out of hand.


      --
      Where the wind blows, the tumbleweed goes.
    6. Re:Wasn't yours to begin with.... by shayne321 · · Score: 3, Insightful

      This is part of the insane attitude that one's workers are one's worst enemies. Letting people do these little things is far from bad for business. It is most likely actually good as it creates an environment where people feel invested and where they have the wild concept that maybe their employer sees them as more than "production units".

      As I read the article, the point isn't "Joe smith just spent 10.3 minutes reading slashdot when he could have been working".. It has more to do with "Joe Smith just downloaded a pirated version of Photoshop to run on a company owned PC". Your doing some online shopping or checking your Hotmail (possibly) hurts your productivity, but NOT the productivity of others. Now imagine you're pulling up porn in your cube and Cindy M. Biblethumper happens to walk by... Or when you open your outlook and unleash the latest win32 virus on the network. This cost the company serious money above providing net access.

      We're reached this point at my company. As the network admin I've taken to explicitly blocking any e-mail with a .exe, .vbs, or any one of a 100 different virus-carrying file-types across. I still allow .gif's, .zip's, .doc's, etc, but scan them before delivery. If they get upset because they can't receive dancingbaby.exe from their cousin in Toronto, that's too bad.. Let them download it home their home computer and infect it.

      The same thing is happening with spam. For 5 years now our policy has been "we can't do anything about it", because we didn't want to be responsible for attemping to filter the incoming e-mail stream. It has reached the point that our CEO is receiving 15 - 30 porn spams a day and has had enough. We have to pay the costs while he's travelling in europe and dialed in to our 800 number at 28.8 downloading this shit. We're about to deploy spamassassin site-wide, and if it happens to catch someone's birthday card from his step-mother, that's too bad.

      Shayne

      --
      Today I didn't even have to use my AK; I got to say it was a good day -- Icecube
    7. Re:Wasn't yours to begin with.... by rho · · Score: 2
      This is part of the insane attitude that one's workers are one's worst enemies. Letting people do these little things is far from bad for business. It is most likely actually good as it creates an environment where people feel invested and where they have the wild concept that maybe their employer sees them as more than "production units".

      Amen, brother.

      Aside from the sociological implications, there is great value to unfiltered 'Net access on the intellectual front. Sure, some people will do nothing but surf for sports scores, or fluff in a similar vein, but in my case, it's a rare day that I don't learn something new (and useful) while poking around.

      Hell, I learn gobs from Slashdot, which is why I want it to be better.

      But of course that assumes there's actually value in labor, and that's anathema to the modern capitalist.

      Now, I was with you all the way, and right there at the end you pissed me off...

      It's a poor, poor capitalist who doesn't account for the value of labor. That's fundamental Econ 101--opportunity costs and whatnot.

      Your "modern capitalist" is what real capitalists call "paper tigers"--people who see the value of a company as a sum of its physical assets divided by share value. A lot of those captitalists are happily steering billion-dollar corporations into the ground right now.

      The other, real capitalists are hiring, training, and valuing employees; and they make up the majority of capitalists. Those other chuckleheads are just poseurs.

      --
      Potato chips are a by-yourself food.
    8. Re:Wasn't yours to begin with.... by dinivin · · Score: 2

      Suitable warning was given to the entire company. I am not their fucking babysitter. I should not have to track down each perpetrator and fire them.

      They (more than one employee but less than all of them, of course) abused the privelege (not the right) of internet access at work, and so it was taken away. And if anyone at work asks why, that's what I'll tell them. And I'll let them give shit to the people who violated our policy.

      Dinivin

    9. Re:Wasn't yours to begin with.... by bryan1945 · · Score: 3, Insightful

      And if you did this in my company, we would grind to a halt in about 30 seconds. This difference between your company and mine, apparently, is the quality of your employees. We have had 1 virus outbreak in the last 4 years. And did anyone ask your CEO where he was posting his email address? No? Thought so. Of course we also don't use Outlook, so go figure.

      This is the reason we're the #2 consulting company and you have to block .exe's.

      --
      Vote monkeys into Congress. They are cheaper and more trustworthy.
    10. Re:Wasn't yours to begin with.... by Kintanon · · Score: 2

      And who my friend is going to tell the VP that, No he CAN'T download that 22mb 3D screensaver, and no he CAN'T send that 17mb file through e-mail. And no it's NOT my responsibility to make sure you can check your stocks ALL DAY LONG at work. When management gets the exact same treatment, fine. But everytime I've seen a situation like this it comes down to the regular desk jockies getting shafted while upper management gets faster download times on their kiddieporn or whatever.

      Kintanon

      --
      Check out JoshJitsu.info for Brazilian Ji
    11. Re:Wasn't yours to begin with.... by dinivin · · Score: 2

      All it takes is a couple high profile examples.

      Obviously not... People are stupid. This happened over a year ago and people were fired. Apparently people have a short term memory. So the temptation was removed. Tough shit :-)

      BTW, anyone who can show that they have a legitimate need for access is given that access.

      Dinivin

    12. Re:Wasn't yours to begin with.... by shayne321 · · Score: 2

      This is the reason we're the #2 consulting company and you have to block .exe's.

      Dude, chill. We're the largest REAL ESTATE company in our state, but guess what, my users are REAL ESTATE agents. We give them windows and outlook and big pretty buttons, but forget about try to teach them virus security. We own the network and computers, we have the right to filter anything we like.

      And did anyone ask your CEO where he was posting his email address? No? Thought so.

      Wow, you have some anger issues. I wish I could live in your utopian world where all of your users are savvy and viruses don't exist. His e-mail address is listed as administrative contact for several of our domains. His is a CEO, he has no concept of spam-proofing, using throwaway e-mail accounts, or what have you.. Nor should he be required to.

      Shayne

      --
      Today I didn't even have to use my AK; I got to say it was a good day -- Icecube
    13. Re:Wasn't yours to begin with.... by Moridineas · · Score: 2

      Look, I really think you're missing the most point. I think 99% of companies could care less if you browse the web a bit and check email, etc. But it can get out of control. One place I have experience at is a great example. One employee's productivity had been dropping since we allowed internet access on all terminals. Eventually we checked IP masq usage, and it turns out that she was browsing the web for hours a day...she was doing more browsing than working. Now that IS a problem. I hope you agree.

    14. Re:Wasn't yours to begin with.... by jgerman · · Score: 3, Insightful
      I was going to post with the exact same sentiments. The knife cuts both ways. Want me to work from home, uh uh, provide me with a computer and an internet connection and I'll VPN in, I'm not using my resources to further the company. And by the way, my work week ends at 40 hours, and don't call me on the weekend to come in without offering comp time. I can no longer spare my free time to work, since I can't use my downtime at work to do anything anymore.


      This "productivity loss" is a bunch of horse shit anyway. People with a strong work ethic will do the job regardless, and people without won't. You're not going to turn a bad employee into a good one by removing net access.

      --
      I'm the big fish in the big pond bitch.
    15. Re:Wasn't yours to begin with.... by SirSlud · · Score: 2

      I think what he was saying is that the supposition of modern capitalism, that labour has intrinsic value, is so near a reductionist axiom that it might as well be untrue.

      You can see this fairly easily by observing an employees behaviour in an environment they do not like or their effort on projects they cannot choose or have a hand at choosing. The 'value' of labour is heavily dependant on that labourers social environment, so it's a dangerous thing to try and quantify (ie, so and so is costing us 6 dollars per virus spread) with little or no regard to the possible 'cost' of changing their social environment.

      What I find frightening is how many people shoot holes in those who question the underlying assumptions of our economic model by pointing out how they learned such and such in Econ 101 .. I don't know if you remember, but when you learn the basics of schools of thoughts, you tend to have to take the axioms upon which the mathematical models are built on on faith. So sure, while everyone and their mother seems to know what was in Econ 101, the question is, what assumptions were made and taken on faith in order to get through Econ 101, and are those assumptions and underlying models of human behaviour true.

      > people who see the value of a company as a sum of its physical assets divided by share value

      Are you including labour (ie people) in 'physical assets'? While I respect that 'real' capitalists understand that people are required to bring value to a company, I suggest this is only because no work can be done without people, thus physical assets minus labour is no value at all, because nothing gets done to/with those assets. However, if your 'real' capitalists are simply people who factor labour into the value equation of a company, its still a long ways of from being that simple. Salary (supposedly a share of the 'value' one generates by working) generally dictates _who_ you might work for (ie, highest bidder), but rarely do I find it corolates with how much potential labour value is realized from a given person. That is to say, someone's 'value' as realized from their labour is heavily dependant on their social surroudings (coworkers, environment, rules and policies in working environment, culture, etc) rather than their intrinsic value based on their skill or knowledge set. I think this is where alot of 'real capitalists' still get tripped up, stubbornly blaming the worker for not delivering to their full potential rather than owning up to the very scary notion that people will naturally do better or worse in various environments regardless of their ability to self-discipline.

      --
      "Old man yells at systemd"
    16. Re:Wasn't yours to begin with.... by jgerman · · Score: 2

      Most of the posts here are black and white, for and against. I need to give you credit for being more balanced. Personally I have no problem with filtering attachments, or making sure an employee isn't pulling down pirated software, or even mp3's (my stance on mp3's is complex but I will agree that a company needs to protect itself). But limiting web access to a certain group of machines or other heavy handed web access filtering, that I don't agree with. But like you said it's the other problems that are the major issues.

      --
      I'm the big fish in the big pond bitch.
    17. Re:Wasn't yours to begin with.... by rho · · Score: 2

      You're complicating what I hoped was a simple statement: those that don't value labor tend towards self-annhilation, while those that do tend towards greater success.

      "Physical assets" refer to the mills, tools, computers, buildings, fiber optic cable, etc. that a company owns. These have value, if only as scrap, or sold off in pieces. What I refer to, of course, are the "corporate raiders" of the 70s and 80s--_Wall Street_, Gordon Gecko, etc. Those "capitalists" that gave real capitalists such a bad name, and still do so.

      That is to say, someone's 'value' as realized from their labour is heavily dependant on their social surroudings (coworkers, environment, rules and policies in working environment, culture, etc) rather than their intrinsic value based on their skill or knowledge set.

      I would argue against that. Artisans, for example, tend to work in conditions approaching squalor (at least, most do at first), but few would deny the value of their labor. Tag "by and large" to the end of that, and I might grudgingly agree, but only because by and large, people are lazy and will look to any excuse to avoid working. ("The rules and policies of my working environment affect my ability to remember to run spell-check on this letter. Time to go mingle at the coffee pot")

      Even skill isn't necessarily so important--a concientious, dedicated employee, with little skill (or no skills whatsoever), has great value, even if their labor is only to mop the floors.

      One's own personality and character have as much as anything else (perhaps more) to do with labor value.

      (Oh, and I was just making a crack about Econ 101, not making an earth-shaking revelation. I mean to say that it's easy, intuitive stuff, if looked at objectively)

      --
      Potato chips are a by-yourself food.
    18. Re:Wasn't yours to begin with.... by Zathrus · · Score: 2

      Yes, but how is this any different from the employee that cube surfs all day with a coffee cup?

      The issue is not technology, it's management. If you have ineffective management who can't take care of unproductive workers (preferably by reorienting them to do work -- firing should always be a last resort), then they'll waste time during work one way or another. The internet is just another outlet, just like the water cooler, the break room, or anything else.

      Frankly, most companies I know of that have started getting really draconian in their Internet "security" have gone under shortly thereafter. Why? Because they stopped focusing on what their business was and instead focused on relatively minor infractions by their employees. Needless to say, this doesn't help morale, and employees start finding more ways to avoid doing work. It becomes a death spiral.

      I'm not saying that the 'net should be a wide open playground. Employers should monitor usage so that management can reign in employees that are spending too much time surfing. Anyone who surfs for pr0n from work is just asking to be fired nowadays. And blocking the more pervasive virus attachments is just common sense.

      That's what it comes down to, really. Common sense. Whenever employees or management step over the line then things go badly. Funny that.

    19. Re:Wasn't yours to begin with.... by gilroy · · Score: 2
      Blockquoth the poster:

      Microsoft is the #1 company in the world and they have a similar policy, eg they block all executable attachments.

      Do they block scripting on Outlook? Either way it tells you something about security and MS.
    20. Re:Wasn't yours to begin with.... by ErikZ · · Score: 2

      Well, yeah, they're in charge.

      Rank hath its privliges and all that.

      --
      Democrats or Republicans. They are both taking us to the same place and they are not afraid of us anymore.
    21. Re:Wasn't yours to begin with.... by JMZero · · Score: 2

      I think the discussion went:

      "It's a good thing if companies let their employees surf."

      I responded:

      "It may be good, but a company needs to be able to control it."

      And you responded:

      "There needs to be balance."

      I think we all probably agree for the most part.

      Have a good day.

      .

      --
      Let's not stir that bag of worms...
    22. Re:Wasn't yours to begin with.... by Moridineas · · Score: 2

      Nope, the logs were the final straw. She outright lied when confronted. She had no issues with management, she had worked for several years happily, and the problems started the second she was able to start web browsing.

    23. Re:Wasn't yours to begin with.... by Moridineas · · Score: 2

      I think you forget that for most companies (ours is a prime example) the Internet is not necessary. Occasional web browsing might be necessary, e-mail is important, but web browsing is neither vital nor a god given right.

      and it's not any different from other unproductivity problems, but one can websurf and LOOK productive at the same time.

    24. Re:Wasn't yours to begin with.... by smyle · · Score: 2, Informative
      Then that employee needs to be fired for violating your Acceptable Use Policy (you do have an AUP, don't you?)

      ...and then the client needs to be informed that this has happened, along with a reassuring letter that this is not company policy.

      --

      Sleep is just a poor substitute for caffeine, anyway. -Bob Lehmann

    25. Re:Wasn't yours to begin with.... by dinivin · · Score: 2


      And that's all well and good, but it still results in the client deciding to take their business elsewhere. Why take the chance?

      Dinivin

  9. Whatever by waldoj · · Score: 2

    I just can't have a problem with this. As somebody who has been both employer and employee at tech firms, I can say from both experience and idealism that there ain't nothing wrong with employers filtering Internet access. When you're at work, your time is your employers'. Inherently.

    If you are unhappy with the fact that your evil corporate money-grubbing employer doesn't want you dicking around on company time...well, good luck in getting a new job.

    -Waldo Jaquith

    1. Re:Whatever by Bitsy+Boffin · · Score: 2, Informative

      Bollocks.

      Yes, you are being paid for your time by the company. But it is the companies job to make sure that you are happy, unstressed and relaxed while giving your time - otherwise they are a slave driver, tying you to your desk for every last bit of that 8+ hours. And if they are a slave driver, the slaves are unlikely to be productive, produce good work, or hang around long.

      For employees to be productive, they must be happy, to make employees happy they must be relaxed, to relax tech employees you have to give them some leeway in what they do online.

      The golden rule is - as long as the job gets done, in the time you said you would do it, then the employer shouldn't care when exactly in that time period you did it.

      --
      NZ Electronics Enthusiasts: Check out my Trade Me Listings
    2. Re:Whatever by jgerman · · Score: 2

      Agreed, and as long as there are companies who do provide a pleasant (dare I say healthy) environment, they will get the best employees. The heavy handed employers will be left with the scraps.

      --
      I'm the big fish in the big pond bitch.
  10. The folly of this BS by jmorse · · Score: 3, Insightful

    This won't work for people who do more than automaton work. If you restrict net access or filter sites in any way, you risk employee burnout, employee morale, and employees' ability to research job-related stuff. If my company used filtering or blocked my internet access, I might not be able to get the information I need to do my job. What happens when I need to look for API documentation?


    This is kind of like curing athlete's foot by amputating the patient's leg.

    --

    "You done taken a wrong turn."
    -Bill McKinney, in Deliverance
    1. Re:The folly of this BS by Graspee_Leemoor · · Score: 2

      "What happens when I need to look for API documentation?"

      You have MSDN (or whatever the documentation is for your API) installed on your hard drive.

      Yes, I sometimes look up Win32 API calls on the internet, but usually when I am out doing a contract somewhere and haven't got MSDN docs installed anywhere.

      graspee

    2. Re:The folly of this BS by addaon · · Score: 2

      Okay, let's rephrase. "What happens when I know of a BSD-licensed package which can save me and my company untold hours of time and work, that my company would approve of incorporating into it's product, and that I can't get to without bloody internet access?" Blocking the 'net is blocking any developer's greatest resource. MSDN is great, but until I can get ANYTHING I might EVER want on my hard drive, I need the net.

      --

      I've had this sig for three days.
    3. Re:The folly of this BS by Graspee_Leemoor · · Score: 2

      That's not rephrasing, that's re-specifying. Your original post talked about availability of API documentation, now you've switched the example to software packages.

      I agree with your point in general- I was just responding to the exact example you originally used.

      Also note that I said MSDN or other documentation... (This added to respond to those people who chose to take part of my reference and then jump on an anti-MS bandwagon).

      graspee

    4. Re:The folly of this BS by Kintanon · · Score: 2

      Having to keep the entire documentation of every piece of software in use within your company is going to take up a LOT of space... Seems like it would be more efficient to just leave net access on for the people who need it....

      Kintanon

      --
      Check out JoshJitsu.info for Brazilian Ji
    5. Re:The folly of this BS by jmorse · · Score: 2

      Oh, sure. That's it. Just copy everything you'll ever need to a local mirror. Including up-to-date bug lists, development-related discussion boards, and tip sites like jguru.com. Kind of defeats the purpose of the internet as a research and investigative tool, doesn't it? Especially the part where collaboration and discussion with others outside the company comes into play.

      Don't get me wrong: I have no qualms with keeping employees from doing personal business at work, but this is not a good way to go about doing it for many professions. If you want to prevent security problems, don't buy exploit-laden software. Patch the software you do have. IT may not like having to deal with these things, but that's their job. If you don't like it, find another line of work. As for management, they should know better than to adopt this line of thinking. No, personal internet usage at work isn't a right, but adopting a policy like this will certainly make employees distrustful and angry. That's what I call being managed into the ground.

      --

      "You done taken a wrong turn."
      -Bill McKinney, in Deliverance
  11. Yup. by Doktor+Memory · · Score: 3, Insightful

    Frankly, I'm surprised that this hasn't become more widespread, and long before this. My present employer's internal network was crippled for days by the nimda worm, all because some idiot salesdroid double-clicked on an attachment in her Hotmail account.

    As the sole unix admin there, I mostly got to sit back and chuckle evilly, but half a week's lost productivity is no laughing matter when you're tallying up the balance sheets at the end of the month.

    The bottom line here is that you are being paid to work, not to check your personal email, IM your friends, or post to Slashdot. If that seems unreasonable, start your own damn company.

    --

    News for Nerds. Stuff that Matters? Like hell.

    1. Re:Yup. by earlytime · · Score: 2

      it's your damn fauly, if the servers were patched, the worm never would have spread! Don't just blame MS, their products, but lazy admins are a major part of the outlook/iis worm recipe.

      -earl

      --

    2. Re:Yup. by thesolo · · Score: 2

      it's your damn fauly, if the servers were patched, the worm never would have spread! Don't just blame MS, their products, but lazy admins are a major part of the outlook/iis worm recipe.

      While I agree that Admins need to keep on top of patches, Nimda can still spread even with patched servers. It self-propagates through Outlook (along with doing a ton of other things), so even having patched IIS servers won't totally stop it. Sure, it won't hurt, but it won't eliminate the threat either.

    3. Re:Yup. by jgerman · · Score: 5, Insightful
      Number one, your fault for using an easily exploitable system.


      But that point aside, that's fine I'm getting paid to work, 40 hours a week. The main reason I can work 60-70 hours is because I can deal with my real life issues while at work quickly and easily through net use. Not to mention that my work is greatly facilitated by the fact that if I need software or information I can quickly and easily obtain it from my desktop.


      I see your point, but (tech) companies thrive on a particular type of employee, who if he can't read /. at lunch or pull down a piece of software that he needs is going to experience a decrease in productivity from loss of morale if nothing else.

      --
      I'm the big fish in the big pond bitch.
    4. Re:Yup. by Yorrike · · Score: 4, Insightful

      " While I agree that Admins need to keep on top of patches, Nimda can still spread even with patched servers. It self-propagates through Outlook "

      If you're using Outlook, you deserve all you get.

      I am the web orientated guy out of a two man IT server admin team. Frankly, I think time would be much better spent upgrading company policy and used programs such that a simple virus such as Nimda CANNOT propergate.

      No, not everyone can move away from Windows, but you can't tell me anyone needs to use Outlook or Internet Explorer, or any of the other arse security-bug ridden apps MS releases.

      Rather than paying for Microsoft's mistakes with employee moral and wasting IT's time, simply think before making any software purchasing decisions.

      --

      Looks can be deceiving. Or CAN they?

    5. Re:Yup. by ahde · · Score: 3, Interesting

      I think the epithet "anonymous sales droid" implies a disdain for said employees intellect and abilities. The fact is any stuffed shirt or ex frat boy could fill the position, within certain limitations (does not stutter, washes self, licks ass). While sales may be completed by the droid, they are initiated by the engineer/architect/entrepeneur, enabled by the developer/assembly line worker/big red button on shiny machine, generated by the advertising contractor, and profits are accumulated by the reclusive accountant with green billed visor/backroom cigar smoke deal/hidden deep within the recesses of shiny machine.

      The salesman has less to do with the sale than the cashier at McDonalds.

    6. Re:Yup. by xtremex · · Score: 2

      I had my own company for 5 years (ISP, Data center) but made the BIG mistake of accepting VC money. I no longer owned it and it went down the tubes (due to their "highly skilled management knowledge". The funny this is, I needed the money, but NOT the hassle. If I could do it all over again, I would not take the money. The company was run on productivity, "goal oriented", not micromanaged, etc. Once the VC's took over, things changed, and I stepped down, to leave. I left w/ my pride. And my dignity

      --
      If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
    7. Re:Yup. by Cramer · · Score: 2

      If you're running a modern Windows (anthing from the last 6 years), you have no choice but to run Explorer. IE has been seeded deeper and deeper into the OS until nobody can find the dividing line anymore.

      Unfortunately, the MS roadmap is "just easier". Exchange and Outlook do alot of stuff (virus conduit included.) I'd love to see something other than a Microsoft OS and Microsoft (crappy) tools. However, companies just aren't going to spend the time, effort, and ultimately money on "unproven" setups. Remember: Cheap wins!

    8. Re:Yup. by Yorrike · · Score: 2
      Cheap wins!

      If only that were true, everyone would use Linux, *BSD, Atheos or any other of the multitude of opensource OSes. After all, you can't get cheaper than free (unless they pay you to take it away, which will never happen in this situation)

      --

      Looks can be deceiving. Or CAN they?

    9. Re:Yup. by blibbleblobble · · Score: 3, Interesting

      Okay, what email program would you reccommend for windows? (not a troll question, honest!)

      Ignoring for a moment paid software, so we're on a level playing-field with Outlook Express, and remembering that an extra $40/seat or whatever for something as simple as an email client can really bulk the cost of an office-full of machines.

      Free email clients which support multiple POP accounts? Not many.

      Filter that list for those which support attachments, even fewer.

      And those which support PGP (ok I know OutExp doesn't either but it's useful) and filtering rules

      Now if only there was something like KMail for Windows, we could all stop using outlook express. But if there is, I can't find it.

      Any ideas?

    10. Re:Yup. by damiangerous · · Score: 2
      Any ideas?


      Pegasus Mail, here, and Eudora Sponsored (and possibly Light) version, here.

    11. Re:Yup. by delcielo · · Score: 2

      Number one, don't be so condescending. He didn't get to choose the os that his company uses on the desktop; and when they started rolling desktops out, they probably didn't have any real choice either. We could say now that we could teach the secretary drone to use Linux; but that wouldn't have been true 4 years ago, much less 7,8,9.

      It's easy to point your finger at somebody who's had the misfortune of being caught by one of these worms and say, "It's all because you're incompetent." But anybody with an ounce of experience and skill knows that any system is vulnerable and exploitable.

      But that point aside, I concur that I get paid based on a 40 hour work week; and I don't get any comp time for the extra hours I put in. So I make my life easier by doing some personal work on my workstation from time to time. That being said, I don't know that this is better than doing my personal work at home, and only working 40 hour weeks. Perhaps we should get back to the more traditional work schedules.

      Who knows, maybe working 40 hour work weeks would make us a bit more pleasant to be around.

      --
      Hot Damn! It's the Soggy Bottom Boys!
    12. Re:Yup. by jgerman · · Score: 2
      Your right, I could have left off the first line, and I'll drop the security discussion.


      Yes it would be nice to work a 40 hour week and do personal stuff at home. But the fact is that I, and most others, work during the exact time that the places required to do personal stuff are open (let's include all personal business, not that that is just accessable through the web since that's the larger issue), so it becomes necessary for me to take care of other things during work.

      --
      I'm the big fish in the big pond bitch.
  12. Back to the Future by CommunistTroll · · Score: 2, Interesting

    In the 19th and early 20th century, at the heart of the industrial revolution, working conditions were appalling. There were no government restrictions on what employers could require from employees.

    As a result of the socialist labour movements, both through their political arms and through strikes and other actions, work place reforms were put in place.

    Age limits were raised, limitations on salary cutting was introduced and dangerous machinery was forced to be made safer.

    Now, at the beginning of the 21C, we have forgotten those gains and how they were made. We have forgotten that employers must be kept in check by organized employees.

    If you stand alone, they will monitor every aspect of your lives, from email to web surfing, to drug use. The actions in this article are only the beginning.

    Remember that old saying, which is now so relevant - in Union is Strength.

    1. Re:Back to the Future by NoMoreNicksLeft · · Score: 2

      Gee. You're exactly right. No one forces you to work for them, and if they happened to build a society when every other employment choice you have, is a company exactly like the first... that's just tough luck. You still have the option of starving to death as a homeless bum. And if the company asks for your own resources, on your own time, you can just tell them to go fuck themselves, right? I mean, even if you politely point this out, you're gone, but you still have choices.

    2. Re:Back to the Future by jgerman · · Score: 2

      Huh, and where do they draw the line? Alchohol is a drug, if it doesn't affect my work, but they don't want drug users working for them what right do they have to fire me on that basis. None, no more than if I was gay. My alchohol use is a lifestyle choice not affecting my productivity.

      --
      I'm the big fish in the big pond bitch.
  13. Typical Use Just as Bad... by toupsie · · Score: 2
    I run an e-mail system/network for a medium sized business. I won't discuss our policy but even users that follow the policy to the letter, they are still open to viruses, trojans, internet worms and SPAM from e-mail that I haven't developed filters protect against. If you don't know about it how can you protect? (for the most part -- I spend an hour a day tracking this garbage). I have had women in the 50s receive pornographic e-mail SPAM that I know they wouldn't have signed up to receive and got past a RBL. You do your best to filter without creating false positives but data must travel back and forth for business to flow.

    These e-mail filters from outside companies might make it harder to be sued for sexual harrasment because you are showing an active pursuit of purity but it does not prevent the porno from making its way into your system 100%. You can protect the inside of your company so it doesn't go out but its hard to protect it from those people outside of your network that want to pass on the "funny, dirty picture" with one of their friends that happens to be your employees.

    Web filtering is a lot easier to do and doesn't require and expensive commercial package. Squid + SquidGuard have been a perfect match for my purposes.

    My solution when C-level management calls for these sort of filters is by giving them what they ask for -- all the way. After a few days, they will always want them relaxed. I always find it funny its never the grunts that are the ones abusing e-mail, its always the suits! :)

    --
    Strange women lying in ponds distributing swords is no basis for a system of government.
  14. Limited resources by Victa · · Score: 2, Informative

    Whilst it may be a bit extreme to say "criple" ther is some justification there...

    I am the system administrator at a college here in Australia and if we did not filter/limit the kids access to the internet then all the bandwidth on our (meager) internet connection would be soaked up by kids wasting time on MUDs, IRC, HotMail, Chat, Online games, Warez sites, and other such activities, and the staff and students who actually try to do some work (research/E-mail etc) would have a hell of a time trying to get anything done.

    So whilst I agree that private use of the 'net should be allowed, there is limits that need to be put on WHAT private use is allowed. Not only to free up the bandwidth for legitimate uses, but also free up computers for thos that wish to work rather than just waste their time...

  15. Is this so bad? by javaman235 · · Score: 2, Insightful

    What you gave you the idea that you HAVE the right to deal with your own shit on somebody else's time??? I actually thought this was one of the prime arguments to using Linux on the desktop: It gives the manager top level control over the applications that can be used while employees are on the clock, so that the employer can define the workflow on the computer, rather than having people you are paying by the hour checking their email surfing etc. That just doesn't make sense...

    Of course their are exceptions...Not allowing developers access to the internet for research and such is suicide...But for many jobs this is perfectly valid.

    --
    -The art of programming is the pursuit of absolute simplicity.
  16. Time to vent by tweek · · Score: 2, Insightful

    Jesus christ! Has anyone on slashdot EVER worked in a corporate IT environment?

    Let's take this quote right here which sums it up:

    "The message is: 'I'm afraid you'll have to do it after hours at home, which is where you should be doing it in the first place,"' said Mikko Hypponen, manager of anti-virus research for Finish-based F-Secure Corp.

    Where does ANYONE get off thinking company resources are PERSONAL resources? How is this a limitation of ANYONE'S rights? Do you think you have the right to drive the company car across the country for a personal vacation? Do you think you have the right to use the company FedEx account to send Christmas presents to your sister in New York? Then how in the hell do you think you have the right to use company network resources to send personal email and use ICQ? Would your boss let you sit there and read the newest John Grisham novel when you should be working? Then why do you think you are allowed to read slashdot all day?

    People need to grow up. When you are at work, you should work. If your company is NICE enough to let you use resources for personal use then fine but you do NOT have a right to do anything with something that isn't yours.

    Christ I need a beer.

    --
    "Fighting the underpants gnomes since 1998!" "Bruce Schneier knows the state of schroedinger's cat"
    1. Re:Time to vent by Anonynnous+Coward · · Score: 2
      Jesus Christ! The examples you cite (car, FedEx account) both actually have some cost to the company that's significantly greater than zero. An employee spending some time on the web does not--if he weren't surfing, he'd be doing something else to slack off, and if he doesn't produce, as the capitalist toadies here have pointed out numerous times already, he can be fired.

      This is a "security" software company using the press (if you can call Yahoo! News the press) to try to drum up some business with scaremongering tactics. The people in their virus-writing division have probably been slacking off surfing the web, thus reducing the demand for anti-virus software, so they've got to sell something.

      Christ, I need a Jaegermeister!

      P.S.: In answer to your first question, no, I've never worked in a corporate eye-tee environment. I prefer the company of intelligent, productive people to that of hyperpolitical, network nazi, tattle-tale tech wannabes that infest most corporate eye-tee environments.

    2. Re:Time to vent by Pituritus+Ani · · Score: 2, Flamebait

      Did you miss the word "signifcantly" in the post? Then you're inattentive. If you didn't miss it, you're disingenuous. If you saw it, and still wrote that half-assed attempt at sarcasm, you're just a fucking moron.

      --

      Another proud carrier of the $rtbl flag

    3. Re:Time to vent by SuiteSisterMary · · Score: 2

      Who defines 'significantly?' The person paying, or the person reaping the benefits of? If it's the former, you have no argument. If it's the latter, I'd like a login to a machine on whatever Internet access you have, please. After all, it's not going to be significantly more than zero, right?

      --
      Vintage computer games and RPG books available. Email me if you're interested.
    4. Re:Time to vent by Pituritus+Ani · · Score: 2
      If it's the former, you have no argument. If it's the latter, I'd like a login to a machine on whatever Internet access you have, please.

      Come work for me, and I'm sure we can work something out with that access. Your analogy of a perfect stranger accessing a machine is invalid in the context of the more significant ties between worker and employer. Nice try, though. The argument stands, unless you're a state worker in Georgia, in which case we all know Internet bandwidth costs $5/kb/sec or something like that.

      --

      Another proud carrier of the $rtbl flag

    5. Re:Time to vent by Have+Blue · · Score: 2

      Did you miss the fact that "insignificant" costs are still not equal to zero? Or did you just never learn to count?

    6. Re:Time to vent by bmw · · Score: 2, Insightful

      Would your boss let you sit there and read the newest John Grisham novel when you should be working?

      Key words: when you should be working

      What about the times when you're sitting at work with nothing to do, but still have to be there just in case something goes wrong? Or maybe you're waiting for a large build or test to finish and can't leave work until it does. In such situations it is certainly better to allow the employee(s) to amuse themselves a little and keep their morale high. I certainly would have quit my last job if I had been forced to sit and stare at a wall whenever I didn't have something to do.

      If your company is NICE enough to let you use resources for personal use then fine but you do NOT have a right to do anything with something that isn't yours.

      I do agree with you here, though. The company has every right to prevent you from using their resources for personal stuff. They're paying for the bandwidth, hardware, software, and even your time. Still, I feel that in most cases it is in everyone's best interests to allow employees a little room. I know that I work a lot better when I'm allowed a little time to relax. Don't you?

    7. Re:Time to vent by Pituritus+Ani · · Score: 2
      The air conditioning your employer uses removing the heat you emit at work has a non-zero cost. Since to you, that's not insignificant, I expect you'll visit your personnel office and work out some kind of payroll deduction for the marginal cost of cooling the building while you're in it.

      Oh, air conditioning is a cost of doing business? Thank you.

      --

      Another proud carrier of the $rtbl flag

    8. Re:Time to vent by SuiteSisterMary · · Score: 2

      Obviously, if the employer has worked out a policy regarding 'non work' access, then all is kosher. But people who assume they have a Divine Right to use company resources as they see fit, even when told that such usage can easily result in damage to company assets, that's a different matter. You also get the people who'll take a mile when given an inch, and ruin it for everybody. My last job, we almost cut off hotmail access to all, after a CSR just HAD to look at the latest Cute Screensaver in her hotmail account; oh look, a virus. Of course, that incident also got us the funding to put centrally managed AV software on each desktop, so it's not all bad, I suppose.

      --
      Vintage computer games and RPG books available. Email me if you're interested.
    9. Re:Time to vent by Pituritus+Ani · · Score: 2
      You also get the people who'll take a mile when given an inch, and ruin it for everybody.

      Some common ground. About the only policing I care to do is reminding people to use a bit of discretion in their personal use. It's one thing to engage in "incidental personal use" (actually defined and permissible where I work). It's quite another to flagrantly abuse it in front of senior managers, or worse, customers.

      Your other point about having obtained funding from the Hotmail incident shows some hope--maybe managers distant from the problem (a nice way of saying "clueless") won't "invest" in one of F-secure's "high productivity, total network lockdown" products without an incident that will likely be a long time coming to prompt it.

      --

      Another proud carrier of the $rtbl flag

    10. Re:Time to vent by SuiteSisterMary · · Score: 2

      The problem I had last, was that we were trying to transition from an 'anything goes, it's all good' philosophy, to a 'hey, wait, this is actually a business' philosophy. People who are used to having MSIM, AOLIM and ICQ all open, and in chats, aren't happy to have the realities explained to them. For example. Or rampant Napstering. We actually had to get the 'burstable' option taken off of our net pipe, because it was costing us too much money. :-)

      --
      Vintage computer games and RPG books available. Email me if you're interested.
    11. re: Time to vent by Kintanon · · Score: 2

      Bah! that happened at my last corporate support job and we spent 3 weeks putting copies of Mcafee on each machine by hand, and then had to manually update them because it was 'cost prohibitive' to do it any other way... Yeah, like it could really cost more to get centrally manager software than it was costing in man hours for the Sys Admin, the DB Admin, and the Network Admin, to go from machine to machine updating AV files...

      Kintanon

      --
      Check out JoshJitsu.info for Brazilian Ji
    12. Re:Time to vent by Nonesuch · · Score: 2
      tweek writes:
      People need to grow up. When you are at work, you should work. If your company is NICE enough to let you use resources for personal use then fine but you do NOT have a right to do anything with something that isn't yours.
      I agree. My employer has the right to forbid me to web browse at the office, and I have the right to quit and find a job at a less draconian company.

      As it happens, the company I work for takes a rather extreme stance in favor of the first amendment, such that enterprise-wide web filter cannot happen. (Yes, we are hiring)

      The other side of the coin is 'Quality of life' issues. As your employer expects you to spend more and more of your day in the office or carrying an electronic leash making you available to support work problems when you are at home, a reasonable company will realize that as 'work issues' bleed into your personal life, 'home issues' are going to bleed into work hours.

      I am required to be at the office during the same hours that most other businesses, schools, etc are open. That makes it unavoidable that I will have to take care of some personal business during work hours. A good employer realizes this, and tolerates a certain level of non-business use of the Internet and telephone.

      Yes, your employer has the right to forbid this, just as your employer has the right to require that you wear a suit and tie every day. And I consider both to be unreasonable limitations.

      OTOH, my employer requires 'business casual' attire, and bars accessing porn from the office Internet connection. I have no problem with abiding by those policies, and have no sympathy for anybody who is fired for violation.

    13. Re:Time to vent by tweek · · Score: 2

      I understand. The point I was trying to make is that you shouldn't EXPECT anything. I agree that most of senior management are the typical loosers when it comes to this sort of thing. It doesn't set a good example at all. Hell my boss' boss forced me to allow Morpheus only to him. I tried to explain the why's and dont's of Morpheus and he said that he wanted it because he was spending so much time at work that he couldn't download at home. I at least got him to promise that he wouldn't download any pirated software and the firewall ruleset actually has the date and who requested the change and for what reason.

      I think everyone thinks I'm saying that full on anal restriction to the internet at work is a good thing. I don't. I think you should treat people like adults until they prove otherwise.

      We don't have any filters on the web at all. At our very first meeting after I wrote our AUP, I told people that unless someone gives me a reason to start causing restrictions. I think that's a fair trade right there. We had to lock out instant messengers because of abuse. We had to block out the napster/morpheus/music city class c's because of abuse. As long as you act like an adult and do what you were paid to do, I don't have a problem with you browsing the web at lunch time or chatting with a few friends on IRC.

      But I did want to address something ELSE you brought up.

      Yes they are the ones getting paid to do jack shit. They do all the things that you mention above but you know what? They're management. Wether we like it or not, that's one of the perks of getting to that level. If you keep at things (and me too) then someday we'll be in that position. We can then choose to set poor examples for our employees or set better ones by letting people work with us instead of for us. I'm lucky enough that my boss happens to not be one of those managers. He has admitted that he want's to be at the point one day where the people who work for him directly don't do any work but that's a long way coming. Think of it as motivation to do a good well at what you do. Eventually you can start your own company and do things your way.

      But it is the company's business what happens with the "phat" t1 because they did pay for it.

      --
      "Fighting the underpants gnomes since 1998!" "Bruce Schneier knows the state of schroedinger's cat"
  17. Uh, It's a privilege, not a right... by UsonianAutomatic · · Score: 2

    Granted, I would be pretty upset if my external e-mail and internet access were taken away, but my employer would be well within their rights to do so.

    I use the internet quite a bit while at work; it's an invaluable programming reference. Any surfing beyond that, though, is technically an abuse of company resources. I'm pretty good about sneaking over here to Slashdot only on short breaks, but there are times when I let the mouse wander a little more than I should.

    In a big company, lots of employees surfing around and forwarding stupid jokes and viruses to one another can cost a company in terms of both bandwidth and lost productivity.

    Having internet access at work is nice and all, but a God-given right it ain't.

  18. Re:Yea, dont want any WORK happening. by quantaman · · Score: 3

    I wish they would limit it at home too so I would get some work done because I wouldn't spend so much time on /. !!

    --
    I stole this Sig
  19. And this is a bad thing because? by chazzf · · Score: 2

    I have to agree with the above posters that companies have a legitimate point here. Flash animations, greeting cards, personal email, pr0n...all this stuff takes bandwith folks. Moreover, all this stuff will travel over the COMPANY's network on COMPANY time.

    Worse, let's say Dumb Secretary #1 opens up an ILOVEYOU-type virus (I saw such a case on the evening news at the time.) Boom-infected machines that will have to be cleaned up. This is most certainly a BAD THING.

    Now, before I'm flamed by the personal freedoms crowd, let me point out that work is a privilege. You have been hired by said company to perform said tasks. You have not been hired to bid on eBay, manage your stocks, or visit the Hamsterdance. Those people who need access, like developers, will likely be granted it. The article means companies in general, some tech firms probably won't mess with it.

    We'll have to see where this goes, but I say let's wait and see.

    ~chazzf

    --
    No statement is true, not even this one.
    1. Re:And this is a bad thing because? by DennyK · · Score: 2

      Very true...BUT I am also employed to work 40 hours a week, not 50. I am employed to be a programmer, not a systems tester or a business analyst. I am employed to work Monday to Friday, not weekends. Todays companies have no problems whatsoever impose company life on my private life, so why not the other way around?

      Does your employment agreement/contract specifically include the above restrictions? If so, I'd suggest mentioning that to your boss the next time he asks you to come in on Saturday and do some business analysis... ;)

      If not, then your argument doesn't make much sense...you are hired to do whatever is in your job description or stipulated in your contract or agreement. If that requires working 50 hour weeks and weekends, then that's just part of the job. If that makes you unhappy, then maybe it's time to look around for other opportunities that don't intrude so much on your personal life? ;)

      DennyK

  20. Not viruses and lawsuits... by Xenopax · · Score: 2

    I think corporations biggest threat is lost productivity time from programmers reading slashdot. (I bet I'm about the 75th person making this comment).

  21. No personal email? by peterdaly · · Score: 2

    Without personal email, how would I do my job the one day each week our Exchange server decides to stop routing Internet email? Err, well...maybe that's what our exchange network's real goal is, and they are just randomly phasing it in a little at a time.

    -Pete

  22. Re:It will hurt them by neuroticia · · Score: 2, Funny

    Dear sir,

    Please speak to my employer.

    ::wanders off to look for the coffee pot::

    -Sara

    [slashdot for mental health!]

  23. woo by nomadic · · Score: 2

    Revolution OS is on the sundance channel if anyone cares. Off-topic but I'll post it at +1 so it takes a few minutes to get modded down.

  24. FUD FUD FUD!!!!!!!! by GMontag · · Score: 5, Insightful

    Here is the CLOSEST quote to identifying a firm that is contemplating cutoff of access:

    "As a result, companies are considering dramatically curtailing, or even abolishing completely the freedoms, on which employees have grown increasingly reliant over the past few years. "

    Companies? What "companies"? The only firms named in the article are firewall and security companies that are spewing the fear used in this marketing spewing article.

    No real management is going to take this seriously.

    1. Re:FUD FUD FUD!!!!!!!! by Mandelbrute · · Score: 2
      No real management is going to take this seriously.
      Yes, but what if you work in a place that doesn't have real management - just someone that follows that latest fad and bounces from one failure to the next.
    2. Re:FUD FUD FUD!!!!!!!! by Gannoc · · Score: 3, Funny

      No real management is going to take this seriously.


      Hahahahahhahahahahahahahaha


      You're so naive its almost cute.

  25. Re:It will hurt them by Lemmy+Caution · · Score: 2

    I'm sure that in most cases if a business case can be made for it, it will pass. Some people do web research, some people relax by doing a little web browsing, etc. But there's no doubt that the internet has been the goof-off's best friend - and that a clampdown would result in a net productivity gain.

  26. Re:Bozos? Gimme a break! by neuroticia · · Score: 2, Funny

    What is more productive?

    Scenario A: Employee needs break desperately, has net access and goes to /. to participate in brain-stimulating discussion regarding a variety of issues from copyright law to hardware to GPL issues. Returns to work refreshed and ready for a challenge.

    Scenario B: Employee needs break desperately, does not have net access, wanders outside to smoke and oggle female co-workers. Returns to work with a hardon and a brain that is more fuzzed than before.

    Proposed rule: Limit all NON-GEEK employees from accessing the internet. They mess with the bandwidth that could be better spend downloading the latest Slackware distro.

    -Sara

  27. Re:Yeah. by xiaix · · Score: 4, Interesting

    Aim and the rest have their legitimate uses too. We save hundreds of dollars in communication costs with our overseas factories, and the response time is better than with the telephone (even if they are on a call, they can still answer an IM).
    Additionally, the occasional personal use tends to reduce the number of personal phone calls coming in dramaticly, so as long as it isn't excessive, we tend to let it slide.

    --

    Have you read the Moderator Guidelines yet?

  28. Fairly weighing the risks by NetSettler · · Score: 2, Insightful

    These things are often presented as if the "conservative" action is to restrict usage. But, for example, restricting access to the web means restricting instant access to the whole of the world's static knowledge store. Operating with no access to information seems a risk, too. So it isn't a choice between "risk" and "no risk", it's a choice between "one risk" and "another risk". I never seem to see it presented that way, though.

    I also don't understand the focus on racy and inflammatory stuff as the biggest risk to a company. The biggest risk to the company is not the Internet but the Intranet. It's often the case that in a single button click, one can get to the corporate secrets and with little more than a few more keystrokes one can output that info to a file and mail it to a party outside the company's walls. That risk outshines the risk of pornography in many cases.

    And, finally, a lot of this seems a scapegoat for lazy/bad management. If your employees are productively yielding what they should, what difference does it make where they are surfing. And if they are not yielding what they should, why not address that issue?

    --

    Kent M Pitman
    Philosopher, Technologist, Writer

  29. Rights On the Line by Arandir · · Score: 2

    So why is the article under the "Your Rights Online" section?

    Face it, he who owns the property gets to set the rules for it. If I refuse to let Timothy redecorate my bathroom for proper feng shui alignments, I am hardly infringing on his freedom of religion. Yet somehow if I don't allow him to use my computer to cruise for pr0n I am somehow infringing on his rights.

    If you own that workstation in your cubicle, go do whatever you want with it. But if you boss owns it instead, then you had better follow his rules regarding it.

    This isn't about "Your Rights Online", but rather "Your Employer's Rights Regarding Your Employer's Property".

    --
    A Government Is a Body of People, Usually Notably Ungoverned
  30. using the faster connection at work to download? by TechnoLust · · Score: 2
    Umm... my DSL line at home is faster than our T1 at work because at work there are over a hundred people on it surfing the net!

    But seriously, I couldn't do my job if I didn't have the net. Sure I browse /. for about an hour a day, but I'm there 9 or 10 hours somedays, so what's the big deal? Also, every bigwig in my company has AIM or YahooIM installed, so do you really think they will block all that stuff? When the big guys visited our location last time, I got pulled out of a very important meeting to help one of them get connected to YahooIM.

    --
    "Da ist ein Technölüst in mein Unterpanten!"
  31. Bozos? by Raunchola · · Score: 3, Insightful
    OK, let's look at this here:

    You're surfing the Internet on your employer's time

    Your employer is paying the bill for the T3 (or whatever)

    And you think you have the right to surf the Internet while at work? When you're on the company's time, you're supposed to be working...not bidding on crap on eBay.

    Would someone please tell timothy what censorship is? This story doesn't even come close to the definition.

    --

    --
    The real Raunchola isn't cool enough to have any imposters
    1. Re:Bozos? by bryan1945 · · Score: 2

      How about when I can't get to a site that has info that I need? At my home office we have no filtering, but occasionally I go to some military sites that have filtering in place (easily defeated, btw), and I can't (well I can, but I shouldn't be able to) get to the places I need to go to get info. Never thought that I would find Yahoo banned, but there you go! At least Google was ok.

      At what point did a search engine become taboo?

      --
      Vote monkeys into Congress. They are cheaper and more trustworthy.
    2. Re:Bozos? by ender81b · · Score: 2

      A good point that will have you flamed to death. You're absolutely right. THe concept of 'censorship' doesn't apply here. The 'internet' is a private domain - henceforth free speach doesn't apply (this is why spammers can't spam and claim free speach rights- the internet isn't a public domain).

      Another point you could make is that people havea choice - if you're company's internet policies are buggin you go find a new job granted not applicable in all situations but still a valid point. And if these policies are really shortsighted, dumb, etc why the heck are you working there anyways?

      Finally, people are saying to not use Microsoft products since they are so vulnerable. Good point. Unfortunately, the average user has an annoying tendency to download every single attachment that comes to them - and many are just general virii not outlook specific. A place where I have done work at a place that uses GroupWise with McAfee virus scan of all attachments. We had to go and change the settings of McAfee to "clean without prompting" because 90% of the time when users where presented with the dialog that the attachemnet contained a virus they would simply run it anyways. One intrepid soul even uninstalled McAfee because it was 'bothering him to much with all these warnings.'

      Reality is a harsh world..

    3. Re:Bozos? by stinky+wizzleteats · · Score: 3, Insightful

      And you think you have the right to surf the Internet while at work?

      If the organization in question is big enough for a T3, then it is big enough to pay thousands for telephone service, coffee service, housekeeping, office furniture, and the ongoing costs associated with an ascetically pleasing facility and property. None of these costs directly relate to productivity, but are considered to be comforts that a civilized business provides to its employees. At some level, there is an awareness that if you are going to engage the services of humans in the course of your business, you must provide certain comforts that serve no purpose except to please the humans.

      The reality is that taking away web browsing in today's world is like taking all the phones or discontinuing company provided toilet paper. It has become a necessary human comfort to be able to check the weather or see your kids on the daycare webcam.

      Besides, in my extensive experience, the network abuses and virus problems almost always come from users on the top floor.

  32. Re:Security by SomeoneYouDontKnow · · Score: 2

    I'll go for that. And no one can argue that there aren't free alternatives. Pegasus Mail is free, and it's immune to auto-executing worms. The only kind that can still run are executables, but the way the program displays mail means the user has to try a little harder to find the file and run it. Add to that the fact that mass-mailing worms are currently written to look at Microsoft address books and not Pegasus's, and you have a pretty good solution.

    And it ain't a half-bad e-mail client.

    --
    That light you see at the end of the tunnel might be from an oncoming train.
  33. OK, OK, turn off the net access... by Anthony+Boyd · · Score: 3, Insightful

    ...but please, please, please leave me a hole for Google's Usenet archive. Almost every programming question I've ever had has been answered 100 times on Usenet.

  34. They take it seriously where I work!!! by Anonymous Coward · · Score: 2, Interesting

    Where I work, we completely cut off access to the Internet from nine to noon, and one to five. In other words, if you want to do anything on the Internet, you can't do it during regular business hours (except during lunch). In our case the purpose was not security or reducing liability, but to increase the productivity of our coders. Management wasn't too happy with the amount of time programmers spent web surfing and IRCing.

    Some coders complained they needed to use the Web for reference and research purposes, so we set up a single computer with 24 hour Internet access in a very public area where everyone could see whether or not you doing something work related. Surprisingly, it doesn't see much use.

    This whole policy was none too popular (as you might imagine) when it was first implemented a few months ago. But by every objective measure, productivity is very markedly improved, bugs are fewer, we're getting things done within a reasonable time frame for a change. It still isn't a popular policy, but even the programmers who most resent the policy have had to admit (grudgingly) that it works.

    1. Re:They take it seriously where I work!!! by jgerman · · Score: 4, Insightful
      It doesn't see much use because it doesn't do anyone a bit of good if they aren't sitting at their desks referring to a reference. I constantly use the web as an engineer. Need to know how something works, fire up google and search. Tracking down something strange that might be a bug, check usenet. Need to figure out this Oracle error I'm getting and how to work around it, the net is the way to go. I'd waste more time searching for and through books if I didn't have net access at my finger tips.


      If my company took away net access, would I continue to work, well yeah, would I be any more productive definitely not. Would I be looking for a new job, count on it.

      --
      I'm the big fish in the big pond bitch.
  35. It may not be a right, but a good idea by Xenopax · · Score: 5, Insightful

    I've read quite a few comments on here saying "the internet is not a right, you should be working". Well, that isn't the issue really. It's not like we are talking about a law, but a company choice. Now granted, it is within a companies right to restrict internet access, but a company has to factor in all the results of the restriction, not just the lost time and virus threats.

    The fact of the matter is right now Americans are required to work way too much as is. Many jobs onyl allow you two weeks of vaction for several years after you start, and even then you might not get that "benefit" for a year after your start date. People getting burnt out at work happens all the time, and that hurts business in terms of productivity. Sure they enact short term solutions like fire the employees and hire new ones, but the new ones get burnt out faster trying to catch up. Allowing someone some time to spend checking up on their personal email and sending an ICQ to their wife is not to much to give up when it means your employees will be happier, and therefor more productive.

    But I imagine the suits along with all the "you are paid to work" zealots on this site will only see the one dimension picture of lost email due to "personal" activities. At what point did we become slaves anyway?

    1. Re:It may not be a right, but a good idea by bryan1945 · · Score: 2

      Go work for a better company. If I do work at home, I record it, and even though I'm salaried, my overtime is always noted in my yearly review. Don't just bend over and say "fuck my ass", go find a company that will say "I will pay you to fuck your ass." These companies are out there, you just have to look, and be good enough to qualify to work there.

      --
      Vote monkeys into Congress. They are cheaper and more trustworthy.
    2. Re:It may not be a right, but a good idea by bryan1945 · · Score: 2

      As I've said about 30 thousand times so far in this thread- go find a better company. I can't think of anything better that my company can do in regards to making the employees happy (well, free beer would be good, but c'mon!) My company is rated best in all kinds of stuff year after year- the secret? we only hire the best employees. When we get the crunch, we work straight through Xmas and New Years (like I did this past December), but when we are light (like now, for me) we get slack for not doing real work. Go find a good company to work for, or better yet go start a good company to work for. We make shit loads of money, pay shit loads of money, and have no problems with viri. Go figure.

      --
      Vote monkeys into Congress. They are cheaper and more trustworthy.
    3. Re:It may not be a right, but a good idea by Xenopax · · Score: 2

      I'm just thankful I actually work for a good employer now, long ago I was at one of those hellish work till you bleed companies. I agree that finding a good company is the best thing to do, but back in the day I didn't have much choice in the matter. Still, I have yet to find a company that will start you off with more than 2 weeks of vacation, and from what I understand that is way below the average required-by-law vacation time given in Europe.

    4. Re:It may not be a right, but a good idea by NoMoreNicksLeft · · Score: 2

      You guys haven't hired me yet. Then again, I'm afraid to follow that thought to its logical conclusion.

    5. Re:It may not be a right, but a good idea by jgerman · · Score: 2

      Any company that says "I'll pay to fuck your ass" I'm out the door.

      --
      I'm the big fish in the big pond bitch.
    6. Re:It may not be a right, but a good idea by evilviper · · Score: 2
      The fact of the matter is right now Americans are required to work way too much as is.

      You are right, that is a problem. However, dangling a carrot (like internet access) in front of employees is nothing but a very short-term solution.

      Transfering information has no inherent value of it's own. It's only value is to facilitate other production. Because we are getting all our electronics, autos, appliances (etc) made in Japan, Mexico, & Taiwan, it's those places that will need high-tech workers.

      As soon as we (Americans) start MAKING things again, transfering information will gain value. That's the REAL solution to the problem you pointed out. Short-term appeasements will only prolong the problem.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  36. What about phone access? What about the door? by clion999 · · Score: 2, Funny


    Do you realize how much time people waste talking on the phone? One guy next to me used to spend at least an hour a week chattering about bridge. It was very annoying. But he did good work so there.

    Do businesses realize that people might call up phone sex lines? They can also contact prostitutes, drug dealers, hit men, or even rat out the company to the SEC/FBI. The list of bad contacts goes on and on. I say, "Let's rip those phones out of the wall."

    And what about the friggin door. Many good companies like to say that their most important assets walk out of the door every evening. Hah. Do you realize the trouble they can find when they leave the protective womb? There are drugs, criminals, blackmailers and spousal distraction units. Heck, there are even video games. I say, "Just lock them up for good." To heck with the door.

  37. How about banishing Outlook? by Codex+The+Sloth · · Score: 2, Interesting

    If email viruses are causing all these untold millions of damages, how bout just banishing outlook and make everyone read plain old email. Problem solved, doesn't really cost a dime. Oh wait, I can't sell a new crappy firewall / email screener with that plan now can I?

    Never mind...

    --
    I am not a number! I am a man! And don't you ... oh wait, I'm #93427. Ha ha! In your face #93428!
  38. Re:employee satisfaction by PopeAlien · · Score: 2

    When the current economy is pretty much the employer's market, the big guys can always impose more restrictions and come up with just about any logics behind it, to squeeze out every ounce of 'productivity' and to cut cost.


    Boy.. Tell me about it.

  39. The way it should be. by thesolo · · Score: 5, Insightful
    Honestly, people outside of IT simply shouldn't have unrestricted web access. It just makes sense.

    Where I work (5000+ people company), this is what we do:
    • Developers get unrestricted access. Let's face it, we need it. Everyone in our group is smarter than to launch a .vbs on the Windows machines (and if they aren't, they would never live it down!).
    • Everyone else has access, but it is supposed to be restricted to lunch/break time only. Reports are run to show time spent online, and how. The secretary in HR does not need to spend 4 hours on MSN's Game Zone, sorry.
    • Obviously, certain sites are blocked based on content for everyone, and rightfully so. No one should be checking out Hustler at work (unless that is your job!! ;).
    • Mail is filtered; known problematic attachments such as .scr & .vbs are stripped automatically.
    • Ports for P2P apps, AIM, ICQ, etc., are blocked for everyone but IT.

    Honestly, I think that is about the best you can do. IT needs the internet extensively; other departments not so much. Hell, my boss has said to me on more than one occasion that if /. keeps me up-to-speed on things going on in the tech world, then he WANTS me browsing it on work time. And everyone in my group does it, with no problems.

    I must say that I don't think its a good idea to totally remove internet access though for entire departments. I mean, if you work 8-5, that's the largest portion of your day spent at the office. You do have a life outside of work, and sometimes you have to do something online during those hours. Same goes for the phone, you are going to need it for a personal call every now & again. Of course, if you abuse the privileges, then you should have them revoked, plain & simple. But basic access should be allowed, after proper training, etc. However, giving everyone in the company unrestricted access is just flat-out stupid.
    1. Re:The way it should be. by jmckinney · · Score: 2, Insightful

      Why does IT specifically need access to AIM and ICQ, that it should be denied to everyone else?

    2. Re:The way it should be. by pi_rules · · Score: 3, Interesting

      Simply because they know how to use it -- and sometimes it's a good idea to be using it. I use AOLIM and MSN to keep in touch with developers that I respect to help me out in my job. We shoot IMs back and forth and work together now and again; it's encouraged where I'm at.

      I've seen IT departments that have ONLY HTTP access through a proxy. I was once stationed at a consultant through my full time employer as such a place and when I neeeded to do a text dump of a DB I couldn't even FTP it back to our site because -nobody- in the building could do an FTP transfer. Solution: NFS mount the Unix partition that had the .txt files on them onto a Win NT box and burn it to CD. Not too hard, if the consultant can do it themselves but I kid you not I had to track down 3-4 people in the plant every time I had to do this task. A huge waste of friggen time.

      IT may abuse it from time to time, but take it away and you pull a huge resource from the good workers.

    3. Re:The way it should be. by Anonymous Coward · · Score: 2, Insightful
      Yeah, this just makes sense.
      Developers get unrestricted access. Let's face it, we need it. Everyone in our group is smarter than to launch a .vbs on the Windows machines (and if they aren't, they would never live it down!).
      Uh huh. I don't know the fantasy land you live in but the developers I've met and worked with aren't aware that there are things like "motherboards" in computers and wouldn't know a virus if it popped up an alert box saying "I'm a virus!". That's not their job, they're good at optimizing algorithms, not managing computers. Maybe you should just install a virus checker on everyone's machine.

      Everyone else has access, but it is supposed to be restricted to lunch/break time only. Reports are run to show time spent online, and how. The secretary in HR does not need to spend 4 hours on MSN's Game Zone, sorry.
      Oh yeah, MSN's Game Zone is a lot worse than sitting around polishing her nails waiting for the phone to ring. If she gets her job done, what does it matter?

      Obviously, certain sites are blocked based on content for everyone, and rightfully so. No one should be checking out Hustler at work (unless that is your job!! ;).
      Can't argue with you too much on this one, but censorware can be overly zealous for sites people need to access. I think /. is blocked by a lot of censorware for the YRO articles bashing censorware.

      Mail is filtered; known problematic attachments such as .scr & .vbs are stripped automatically.
      Good idea, but I don't see how that is pertinent to a discussion on curtailing recreational internet usage.

      Ports for P2P apps, AIM, ICQ, etc., are blocked for everyone but IT.
      Oh yeah, because IT knows all the cool people on IM and everyone else is lame. Another poster said that IT people need to stay in touch with other IT people, did you ever think that marketing people might benefit from discussing their trade with other marketing people? Or because you know how to make a routing table you are somehow more entitled to talk to people via those routing tables? Or because you know what lossy compression is you're entitled to listen to mp3s downloaded via p2p?

      As for you keeping up on /., did you ever think that other people in your company would benefit from reading industry periodicals?

      Christ, IT is there to fucking support the company, not chain it down.
    4. Re:The way it should be. by richieb · · Score: 2
      While working this past weekend from our various houses and offices, we communicated via IM. This is cheaper than long distance phone calls that could last hours. Only the poor guys who were in our NY office couldn't use IM, 'cause the port is blocked.

      Frankly I think many people could use IM in their work - except you'd probably want to use a secure IM so that info does not propagate outside the company.

      --
      ...richie - It is a good day to code.
    5. Re:The way it should be. by GSloop · · Score: 2

      Well that and Quake 3 are really needed!

      Yeah, I know...I used to be in IS, and we did get all the goodies. Part of the perks of being IS, but it isn't fair either. I can guarantee that virtually all these IT joes will get a pass on the filtering etc.

      It's not good, and it really helps IT to understand what everyone else suffers, to eat your own dogfood, but that generally won't happen.

      Cheers!

    6. Re:The way it should be. by MillionthMonkey · · Score: 3

      IT people are idiots. OK, some are idiots. Some IT guys are in it because they like computers. But the job seems to attract a lot of "guardian" personality types who enjoy the power they have to enforce arbitrary rules that don't need to make any sense. And their rules seem to apply to everyone but them. (Because they're the only ones who can be "trusted" with extra services, of course.) Sometimes the rules make sense. I can see filtering out .scr attachments at the mail server, for example. But I keep hearing stories where the IT people have no clue what the hell they're doing. I know one guy who got canned because the IT department where he worked said the copy of ZoneAlarm on his computer was a "hacking tool". (!)
      I work at a great company- we have none of these pretender types around. We have one guy, and he doesn't go around uninstalling crap from people's machines and destroying their ability to get their job done just to satisfy a petty power trip. He has been dragging his feet a little on installing an Exchange server for management, but that's fine with us. :)

    7. Re:The way it should be. by JPriest · · Score: 2

      Mostly for p2p functions and communiction within the co.

      --
      Saying Java is nice because it works on all OS's is like saying that anal sex is nice because it works on all genders.
    8. Re:The way it should be. by Anonymous Coward · · Score: 2, Insightful
      Honestly, people outside of IT simply shouldn't have unrestricted web access. It just makes sense.

      It's amazing the kind of brain-damaged stupidity that gets moderated up on slashdot sometimes.

      So you're telling us that marketing doesn't need access to the Net for research, purchasing doesn't need access to the Net to surf vendor sites for the best prices... how many more examples do you need?

      What it comes down to is an employee who has need to access information that's not at the jobsite who is locked out of the Net by the suits is a less productive employee for that reason. No matter what his job title is.

      A company does have the right to monitor and control Internet usage subject to local laws. It is equally true that if similarly competent upper management wants to put their IT staff in gold lame Mickey Mouse uniforms complete with head and pay licensing fees to Disney for this, there's no law or regulation that forbids them from doing so, either. However, a company that wants good employees to be happy and productive isn't going to be locking down the Internet unless they want those employees to be spending their at home time job-surfing and updating resumes. Or waiting for the next economic upturn for this to happen. This should be fairly soon, the economy is already starting to expand by the conventional indicators.

      Employers can take advantage of the current job market for all sorts of absurdities mandated by suits who haven't figured out quite what it is they're supposed to be managing.

      As soon as the economy turns around,the locked down shops advocated by the drones around here are ONLY going to be manned by drones. These are the kind of people who will unquestionably follow orders right up to when they get their pink slips along with the rest of their fellow obedient servants and won't have any clue as to what happened.

      Of course, the companies where the bulk of the workers do totally routinized things and never need outside information to get their jobs done won't have a problem with a workforce of drones, but how many new jobs and new companies have you seen like this the last few years?

      The kind of old-style factory management who believe that the new technological tools created to empower their kind of management techniques legitimizes their using it as a substitute for motivation and observation (yes, you can legally monitor employee bathroom breaks. Does this mean you should?) are dinosaurs waiting for the next boom to take their companies into the tarpits when they find out what the words "employee turnover" mean to them.

      The companies that thrive in the next boom will realize that these tools are just another kind of software snake oil, along with XP and IIs.

    9. Re:The way it should be. by crudeboy · · Score: 2, Insightful

      I used to work as a manager for a corporate IT department, and we applied some restrictions blocking some incoming mail attachments and p2p applications.

      In the case of the mail attachments it's pretty obvious why we did it and as for the p2p, the reasoning went something like "the company has no use for them and it *might* be illegal".

      Occasionally we did usage reports and in a nice way told people that their extensive use of sites like playboy etc just *might* not be too productive in relation to their work. We did have issues with some employees not performing their work in favor of ICQ etc, but it was clearly a minor problem, and not ours to handle, but rather HR.

      I think the way you describe probably is the best way to go, coupled with clear and well communicated policies on acceptable usage.

      However I think that if you begin to block for example p2p-apps you should block them for all and not apply a different ruleset on select people like IT and sysadmins.

      Being a sysadmin gives you lot of power, but also raises the ethical level you have too live by... at least in my opinion.

      Being a BOFH sure might be fun, but it's not exactly right ;-)

    10. Re:The way it should be. by bughunter · · Score: 2
      Everyone else has access, but it is supposed to be restricted to lunch/break time only.

      That shows your ignorance.

      I'm an EE, and I used to keep an entire bookshelf full of component data books for reference. And they were necessary... every book on that shelf that was there because I had needed to refer to it at one point or another.

      Then along came the www. Within a year, every semiconductor and IC maker had their entire catalogue on the web, in PDF format. The latest info for their full line at your fingertips. It's invaluable.

      I've still got most of my library, but it's been moved to an empty cubicle and is collecting dust. Unless they shut off my internet access, I'll never need it. The web is so much better, especially when you need to survey the available parts for a particular application.

      I have no fear of letting my boss know when I have time to surf the web... Some days things are slow... other days I don't have time to launch a browser at all. If there were no web, I'd be reading newspapers or trade magazines or whatever. It's not IT's job to police me that closely. Sure, block porn and games and other things that clearly violate company policy, but beyond that, you've got more important work to do than play Sheriff.

      --
      I can see the fnords!
  40. technical solution to a people problem by justin.warren · · Score: 3, Informative
    First off, it seems to be security and anti-virus firms that are advocating this strategy, which rings my 'vested interest' alarm bells straight off. The subtext is 'invest more money in security and anti-virus technology to solve this massive problem you're not aware of'. FUD for upper management.

    Having said that, there is indeed a need for increased security awareness in many companies. Buying more gear isn't really that cost effective though. Educating your people and letting them know the expected behaviour is better. This includes increasing the Cluedness of manglement so that they are aware of what their people are doing. If someone feels a need to surf pr0n all day instead of doing their job, your problem is not giving them access to pr0n. Why not find out why people are doing it instead of working?

    If you've got people using decent passwords that they don't put on PostIt notes on their monitor; if your network techs are using ssh instead of telnet to configure routers; if every two bit middle manager stops demanding to be an exception to all the rules; and if you still have security issues, then maybe you can start looking at more drastic solutions. Security must be holistic, and more often than not it's more a business process issue, not a purely technical one.

    Lastly, I've been at sites with really tight access policies that were easy enough to bypass for someone in the know. If there's any outbound access permitted, there's a way to bypass the security. So go ahead and implement this stuff. If I really want to get past it, I probably can.

    But then, I've got better things to do with my time than surf pr0n at work, so when I say I need ssh access outbound, I actually do. Don't stop me doing my job by implementing some half-assed pseudo-security solution. Better yet, hire me to do it right! ;-)

    --
    Just because you're paranoid doesn't mean they're NOT after you.
    1. Re:technical solution to a people problem by base3 · · Score: 2, Flamebait
      if every two bit middle manager stops demanding to be an exception to all the rules

      If IT showed management the respect they're due as managers, maybe they wouldn't demand to be exceptions. Managers can smell condescension, and when directed towards them, it makes them hostile. Try a respectful, cooperative approach and you might see less of that.

      --
      One CPU cycle wasted on digital restrictions management is ONE TOO MANY.
    2. Re:technical solution to a people problem by justin.warren · · Score: 2
      I am not interested in starting a management vs. IT cascade. Both groups of people have different jobs to do that are equally necessary. I'm involved in both activities, depending on the role I'm filling at the time. I am aware of the attitude required when dealing with others in a work environment.. etc.

      My point was that a security policy is broken if it is a) necessary to make lots of exceptions or b) lots of exceptions are made because of the egos of those involved. This goes for everyone. I just chose middle management because I've observed a greater occurance of the problem stemming from there. I am aware this is not statistically valid.

      Do not assume I am a management hating l33t h4x0r. I am a professional. I treat others that way and expect to be treated that way. It is when this process breaks down that I become frustrated. My clients pay me far too much money to suffer fools lightly.

      --
      Just because you're paranoid doesn't mean they're NOT after you.
    3. Re:technical solution to a people problem by Pituritus+Ani · · Score: 2
      Do not assume I am a management hating l33t h4x0r. I am a professional. I treat others that way and expect to be treated that way.

      I'm not disputing that you're a professional, but your former reference to "two-bit middle managers" and that last dig about making too much to "suffer fools lightly" seem to contradict your assertion that you're not a "management hating l33t h4x0r." Unless you're saying you're not a l33t h4x0r :). Really, if you feel that way, it's hard to hide it behind a courteous, professional, veneer. Sometimes, that just makes it more obvious.

      --

      Another proud carrier of the $rtbl flag

    4. Re:technical solution to a people problem by justin.warren · · Score: 2
      This is slashdot, so I'm using more relaxed language than I would in, say, a board meeting. Well, depending on the board. ;-)

      I guess it boils down to my reputation. If I allow other people to adversely affect my reputation, that hurts me. Financially and otherwise. That annoys me and so, by extension, do the people causing the problem. That is why I have a low tolerance for people who are decidedly unhelpful in getting the job done.

      It's not just management, either. I've had to deal with just as many techos who really shouldn't have been in the role they were. Sometimes that's not their fault, and the better people know and admit it. It's the others that bother me. I'm sure most people have been in similar situations before. I consider it part of my job to minimise those occasions and give my clients the best value for money I can. It's a lot more fun that way, too.

      --
      Just because you're paranoid doesn't mean they're NOT after you.
    5. Re:technical solution to a people problem by blibbleblobble · · Score: 3, Insightful

      I just love their quote that these systems cost £30,000 to install, or whatever.

      (a) in business terms, that's the cost of assigning someone to work full-time for 4 months on something. So consider that before you shell-out for the software: could your own people get a free solution running for less cost?

      (b) just how much money do they expect businesses to save? You'd have to waste an awful lot of bandwidth before the cost reached £30,000

      (c) Did anyone ever analyse the costs/benefits of this? How much work does a perl developer do without access to perl.com? How much work does any developer do if they have to stare at the program unril they leave, rather than being able to do something else while they think about it?

      (d) How long are your people going to stay if they have to keep on working every spare moment, without any distractions? It makes you think of the human-farms in The Matrix.

  41. Reactionary Drivel... by buffy · · Score: 4, Insightful
    Schlemphfer writes: "You can forget about using private email or surfing the web while at work if these bozos have their way. And judging by the Reuters article, it looks like they might. Basically what they're doing is trying to scare senior management into thinking that allowing employees unrestricted use of the net will cripple a company with viruses and lawsuits."

    Gads, a tad bit reactionary, aren't we???

    First, any company that doesn't take, at least, modest precautions in blocking certain types of e-mail attachments, or abusive downloadable web content is foolish, and, IMHO, acting negligently towards their own fiduciary responsibility, or toward their Internet neighbors.

    I've been long sickened by the number of automated attacks that my IDS picks up. How long has CodeRed and Nimda been around??? Too many of these are comprimised hosts supported by corporate networks of some sort.

    Second, there's little "right" involved in your use of corporate assets such as personal computers and networks. It's a kindergarten mentality to expect a company to be required to provide you with resources to order the latest teen-pop drivel, or whatever it is you just _have_ to buy during work hours.

    That said, I (and many of those within my company) couldn't do our jobs as developers without net access. Any company which starts arbitrarily blocking access to the Internet without properly judging the necessary impact to their workers is also foolish.

    If your company manufactures pencils, then OK, they can probably get away without providing unrestricted access to the Internet without any negative impact on their workforce. On the other hand, if your company develops software, etc... the impact would be substantial.

    It's all a matter of degree, and like most things on this planet, the right solution lies in moderation.

    Was this REALLY worth a Slashdot news item? I do not see how this is news in that a) it's not anything new, or hasn't been bandied about ad nausem; and b) common sense tells me that the submission itself is borderline troll. Seriously, timothy, did you think this was news???

    It'd be nice to be able to moderate story submissions in addition to comments.

    1. Re:Reactionary Drivel... by buffy · · Score: 2
      It is news when it is being bandied about in the mainstream press. That is what frequently gets the ball rolling in board rooms, congress, etc. So it is legitimate news.



      Ok, a valid point. However, what was certainly not worthy of slashdot was the over-reactionary way that the story was posted and submitted. IMHO, the editor certainly should've used a little judgement, and just PERHAPS, read the linked article to understand that the submittor was still coming down off an acid trip--and just a touch paranoid.



      Then again, from some of the comments I've recently read regarding many of the oversensationalized stories posted here, maybe it's exactly what slashdot thinks it wants.



      Whatever, moving on...

  42. Duh, quit using Outlook by SideshowBob · · Score: 5, Insightful


    The biggest developments are around email prevention, experts say. Elaborate content filtering software, which can run upwards of $30,000 to install, can block all but the tamest incoming emails, and most attachments, said Trend Micro's Genes.

    Corporations, particularly those that were stung hard by the wave of virus and worm attacks during the past two years, are considering it a top priority.


    Here's a free clue: QUIT USING MICROSOFT SOFTWARE.

    Sheesh, how stupid can you be? And what a stupid solution to the problem, cutting your nose off to spite your face.

    Seriously, damned near all the email viruses are targeted directly at Outlook. So the solution is to ban email? Why not just, ya know, not use Outlook?

    Myopic. Utterly myopic.

    1. Re:Duh, quit using Outlook by BoneFlower · · Score: 2

      "Here's a free clue: QUIT USING MICROSOFT SOFTWARE."

      Ok, we stop using Microsoft software. That will require a significant investment in terms of getting new software, possibly new hardware if the switch takes us to another OS, a significant expenditure at least in time if not loads of money to get new people trained, a loss of productivity while workers get used to the new system...

      Then, the time we've spent doing hardware and software changes and training our people on the new stuff, people who seriously want to fuck with us will use that time to develop ways to beat our new system. The new system might be inherently less vulnerable, but nothing is unvulnerable, and with the new system that is "more secure" the users will assume that means they can be less careful, which will cause all sorts of problems.

      Granted, most companies probably should seriously look at alternatives to Microsoft. But the knee jerk reaction to just switch is at least as stupid as complacently staying with MS products. A new product may offer *potential* security and performance benefits, but if the concerns I mentioned above are not seriously looked at and adressed properly and carefully, the switch will cause far more problems than it will solve.

    2. Re:Duh, quit using Outlook by bryan1945 · · Score: 2, Funny

      SideshowBob- besides the cool name, you are wise beyond your years (even if you are 200 years old!). My company uses Netscape mail, which is sure to get all kinds of ridicule from people here. Guess what? We have had 1 virus invasion in 4 years, and that was one of the IIS viruses (or is that viri?) that hit our development boxes. We have dedicated staff to that track email viri, we use Norton AV, and we get emails to update our virus definitions before Yahoo posts a story about the current virus invasion. Basically, I believe that most companies give mere lip service to REAL security, while my company busts ass trying to keep us safe.

      Shit, this is about my 15th post already. All your companies suck. (except sideshow- he has a clue, for fucks sake!)

      --
      Vote monkeys into Congress. They are cheaper and more trustworthy.
    3. Re:Duh, quit using Outlook by krogoth · · Score: 2

      A true security solution would require abandonning Windows entirely. Dumping outlook only stops the automation.

      Myopic. Utterly myopic.

      No. I believe they care about security.

      --

      They that quote Benjamin Franklin on liberty and safety deserve neither.
    4. Re:Duh, quit using Outlook by Malcontent · · Score: 2

      You are way overstating. Just use eudora for email it's free and has all the features you need. There must a dozen free email readers on the net that run on windows. No cost, no hardware upgrade, no OS change. Just ban outlook for email. You can do this right at the server by looking for the agent string.

      If you had balls then you would not accept email from outlook for incoming mail too.

      --

      War is necrophilia.

    5. Re:Duh, quit using Outlook by mpe · · Score: 2

      IT has gotten a free ride up to now because whenever people have said "but switching would be too expensive/risky", management has had to believe it.

      Also consider that Microsoft wants to move towards a software rental model. Then you will be expected to switch when they decide. Not when its least inconvenient for your business.

    6. Re:Duh, quit using Outlook by mpe · · Score: 2

      Unfortunately, a lot of companies have invested too much in Windows, or can't switch to !Windows because of other reasons.

      Considering Microsoft deliberatly "kills off" support on its products after a fairly short period of time. Is "invested" exactly the best term. In many cases "addicted" might be more apt.

    7. Re:Duh, quit using Outlook by Mr_Silver · · Score: 2
      Considering Microsoft deliberatly "kills off" support on its products after a fairly short period of time.

      This is really no different from other commercial companies. The more versions you do support for, the more expensive it becomes.

      Supporting everything you've done since 1990 for the benifit of a small minority of companies does not make sound financial sense.

      --
      Avantslash - View Slashdot cleanly on your mobile phone.
    8. Re:Duh, quit using Outlook by Malcontent · · Score: 2

      If everybody did it then there would be no consequences except to the company that chose to use and insecure email client. What is needed is an organized effort to block email from outlook by everybody. You could send back a message explaining that they are endengering themselves, their company, and the entire world by using outlook too.

      --

      War is necrophilia.

  43. You'll always have access by wirefarm · · Score: 5, Interesting

    If you are root...
    Here at my company, as a sysadmin, I've been suggesting a policy of completely unfiltered web access *and* completely unfiltered proxy log access.
    From the CEO all the way down to the temps.
    (Except for *me* of course...)

    We already filter out dangerous attachments from email and have good virus software. We really don't have a problem in that respect.

    The thing is, once you take something like this away from your staff, you are saying "We don't trust you. We think you're slacking."

    In my office, people work damn hard and are pretty happy in their work. We have a good atmosphere and no real division between workers and management. Once a company starts doing this kind of thing, the mood changes and people get resentful.

    How many people in how many companies have said "This place really started to go downhill when they took away the free soft drinks..."?

    Just my 2 yen,
    Jim in Tokyo

    --
    -- My Weblog.
    1. Re:You'll always have access by wirefarm · · Score: 2

      But look at it this way. Every time a manager walks into someones office, they see that person minimize everything. This continues to go on for months. Eventually management wants to know why people are hiding what they are doing.

      What I proposed is that anyone can go read the proxy server logs. If the manager cares that much, he can look it up on the intranet.

      --
      -- My Weblog.
  44. THIS WILL GET ME LAID OFF by MoneyT · · Score: 2, Interesting

    Not because I spend my time surfing and downloading when I'm at work (though on slowdays, there isn't much else to do). It's because my job is to clean up after people who break their computer because they were downloading the latest and greatist virus. What would I do without unrestricted acess, I wouldn't have any viruses to purge.

    --
    T Money
    World Domination with a plastic spoon since 1984
    1. Re:THIS WILL GET ME LAID OFF by Dr+Caleb · · Score: 2, Flamebait
      Whoa!

      I first read that as "This will get me laid" and I was gonna ask what your secret was....

      --
      "History doesn't repeat itself, but it does rhyme." Mark Twain
  45. Re:Yea, dont want any WORK happening. by Waffle+Iron · · Score: 3, Informative
    The studies show people with internet access at work waste 2 hours per day on it.

    So the internet lowers productivity by 25% just by connecting to it. Anyone with any brains at all would pull the plug.

    Maybe you don't remember time wasting activities in the pre-internet era. Things like: wandering the plant on epic donut quests, endless banter with your office mates, reading thick publications like Byte and PC-Week cover-to-cover, writing video game emulators, calling all of the car stereo stores in the Yellow Pages looking for the best deal on an in-dash cassette player, and countless others.

    I'm guessing that Internet usage has cut into the above activities more than into real work. In my case, I think the amount of off-topic time I spend at work has remained roughly constant over the last 15 years. (And it's been more than balanced by work I've done while at home).

  46. Stop Using Exchange by guttentag · · Score: 2
    A healthy dose of IT prevention can eradicate debilitating email-borne worms...
    You don't have to implement draconian rules to do away with email worms... just stop using Exchange Server and Outlook. Problem solved!
  47. Re:!FUD !FUD !FUD by Dr+Caleb · · Score: 2
    No real management is going to take this seriously.

    I am "real management". MIS for a fairly large shop, a couple thousand PC's. We are basically an AS/400 outfit, but before I started, my predessessor had no concept of internet security. Mostly because it didn't affect out bread and butter AS/400's.

    All PC's were basically on the 'Net. Full, unmonitored, unmetered access. My guys has so many "My PC is slow" calls, within the first week of my tenure, we had over 300 individual viruses identified. When you are dealing with an AS/400, it is basically text. When there are 10 people using a 4M DSL line and it is saturated with data, there is a problem. Especially when you pay per MB.

    So the first thing I did was turn off the firewall to get things under control. Then once monitoring began, we found many people visiting a myriad of porn sites. Plenty of desktop wallpaper that would make a $5 whore blush. Can you say 'Sexual harassment in the workplace lawsuit'?

    Once my staff had eradicated all viruses (minus 100 or so PC's that got chernoybl'ed) the damage came out to several hundred thousand dollars of company money that could have gone to my salary....er...^H^H^H^H^H^H^H^H^H^H back into next years budget.

    If you want to make a buck, TAANSTAFL. The company is there to make money, not give out free high speed internet access. The hardware is there to help the employee make money for the company, not cost the company money.

    Then everyone had to sign a new company policy regarding internet usage. Basically, obey company policy, or you're gone. You don't like it, don't sign it. Internet usage is a tool, not a right. If the employee doesn't want to use that tool for the benefit of the company, it won't be provided for them.

    And before everyone gets bent out of shape, the policy does say it can be used for personal use on breaks, lunch and after hours, if the employee stays away from porn and viruses.

    --
    "History doesn't repeat itself, but it does rhyme." Mark Twain
  48. What's the problem? by underpaidISPtech · · Score: 2

    1. Work is Work. You can chat with your buddies on your own time. Would you yak on the phone to your significant other all day? I hope not, otherwise I'm gonna slap you.

    2.If I have downtime, I like to browse /., or Salon, or hardware prices, or rfc's or wireless stuff. But we don't have admin priv on our boxes, so no icq, kazaa, or any silly crap that is distracting. Personally, if you're chatting, or dl'ing mp3s you're wasting time. OTOH, if you're engaging in something at least related to your job in some way, fine.

    3. Mail and web access/files should be filtered, if only because people *still* open attachements. If you act like an ass, expect to be treated like one. I do like having ssh access to my home box, it allows me to test our network from an external site, in cases of dns, ftp, smtp, etc.

    4. Shopping online at work is silly, that's wasting company time (who the hell does that?). At least try to utilise their bandwidth and time by doing something that is somewhat job-related.

  49. The Solution by Wanker · · Score: 2

    The solution to people wasting company time on this BS is not to ratchet down the firewall and install the latest version of MS-Censor on the proxy. The solution is to open up the proxy and make the logs readable by anyone in the company. Preferably sorted by person.

    This has the following useful side effects:
    * People will know EXACTLY to what degree their web activities are logged
    * Abusers can be persuaded by public consensus to clean up their habits
    * Everyone is equally accountable

    The solution to the virus problem is harder. Our good buddies in Redmond have left so many possible ways for a virus to propagate that plugging all the holes is practically impossible.

    In order to help prevent viruses, the "standard desktop" environment used inside the company would be darn near unworkable (i.e. no file associations, executables/docs stripped from E-mail, macros/scripting disabled, "high" javascript security on browsers, etc. etc.)

    The best compromise is to keep one's resident antivirus software up to date and accept that the standard Microsoft office environment is going to be vulnerable to fast spreading viruses. Budget for IT staff appropriately.

  50. Bad idea by bryan1945 · · Score: 2

    I work for one of the big six consulting firms (currently #2), and while we do have official policies regarding web and email use (standard porn, etc.), they are not enforced. Why, you ask? One, we hire good, productive people, and we get rid of those who are not. Two, our corporate IT department is smart enough to know that once you start censoring some sites/email then it goes downhill really quick. And considering that 3/4 or more of our business is IT, corp IT would get bitchslapped quick if they tried any of this. I do monster research on the 'net, and send and get all kinds of various email attachments; curtailing my usage (and most of my co-workers) would be a massive fuxor.

    In the 4 years I've been here, we got hit with 1 virus (nimba maybe?). Rather than do all this draconian shit, how about you just hire better employees? Yeah, it's a real pain in the ass (I went through 6 different interviews for a level 1 position), and we outsource our trivial tasks (computer help desk, travel department), and you have to pay them more, but you bypass all this stupid shit.

    --
    Vote monkeys into Congress. They are cheaper and more trustworthy.
    1. Re:Bad idea by Anonynnous+Coward · · Score: 2
      In the 4 years I've been here, we got hit with 1 virus (nimba maybe?). Rather than do all this draconian shit, how about you just hire better employees?

      Duh! Better employees cost more! Better to hire crap employees, spend a few bux on filters, and violá: instant productivity!

      (Note for the sarcasm impaired: I agree with the parent.)

  51. What's Left After the Sinful Six? by Wintersmute · · Score: 2

    When Wired covered this, they noted that "companies typically start out blocking what filtering firms call the "sinful six" categories: pornography, gambling, illegal activities, hate sites, tasteless material and violent content."

    Hell, I understand porn and gambling, but tastelessness and violence pretty much runs out the whole damn Internet. Guess I'll have to get my news about Mid-East turmoil from Zoog Disney...

    --
    It may be cold, but at least it's clear.
  52. Already happened! by dcigary · · Score: 2

    I work as a consultant, and one of my clients was a LARGE corporation. (I mean, REALLY large. One of the largest...big...)

    Anyhow, around the time when Code Red was in full swing, they decided to start blocking employee access to "free" email sites such as Hotmail and Yahoo!, due to the fact that "viruses can propogate via these services".

    Hmmm.

    I'll be a good consultant, and go along with the flow. I won't bring up the facts that Code Red was designed to be propogated via MS Outlook/Express, most "free" mail sites already do virus scanning, and there wasn't (and still isn't) ANY virus scanning software on the PC's at this company.

    But, then again, this is the client who also Sent in the clowns....

    --
    ...my Karma ran over your Dogma...
  53. Office e-viruses - "The Microsoft Disease" by Seth+Finkelstein · · Score: 4, Troll
    Per http://www.santafe.edu/~shalizi/reviews/subjects/f rench-disease.html

    ``The French Disease'' is what the Italians of the 16th century called syphilis; the French, naturally, called it the Italian Disease, or the Disease of Naples
    In honor of this history of viruses, I propose that Linux users should consider, for office computer virusus, adopting the terminology "The Microsoft Disease".

    Really. Because there's times I'm very, very, happy not to be using Windows, such as when the latest Outlook or Word infection is going around.

    Sig: What Happened To The Censorware Project (censorware.org)

    1. Re:Office e-viruses - "The Microsoft Disease" by Evangelion · · Score: 2, Informative


      Nice try.

      But syphilis is a bacterial infection, not a viral one.

  54. it is about control... by Da_Monk · · Score: 4, Insightful

    External regulation should not be needed. If the employees are spending all their time on the web, then clearly their work is unrewarding. If I am enjoying the code I am working on, than I can go for hours with no breaks. Employees should also be smart enough to realize that if they squander these perks, they are going to get the boot. blocking porn sites at work is acceptable. but not blocking IM ports, especially as most of my team communicated with IM. it saved a ton of time, and provided checksums on file transmissions that windows file sharing does not always do.

    A draconian attitude regarding squeezing every last second of work out of an employee is pointless! all it does is breed resentment in the employees. when I was working in an environment where 5pm counterstrike matches were commonplace, we tended to do more work after the match. however, the work was interesting enough we did not mind.

    the moment the management is against the workers is the moment production starts to fall. everyone should be working toward the goal.

    also I highly doubt that ANYONE here could go 8 hours without a slashdot fix. dream on.

  55. I can't see this working by Techi · · Score: 2, Interesting

    I can't see this working properly for Internet or computer companies. I do support mail for many customers at an ISP, and a large part of my communication with our customers is the transfer of driver files contained in self extracting executables, along with finding online postings and fixes for recent viruses and other things. If this kind of thing is put in place where I work, my job will be entirely pointless, and our customers will not have support. I can see how it would also hamper the folks at Dell, or Gateway, or AOL/Time Warner for many of the same reasons. Though they may not have as much personal contact with their customers as I do, certain things can't be blocked. Additionally, as work stations are often moved here, there isn't really a way to limit access for certain segments of the network, or a certain range of IPs.

    --
    "You think that's air you're breathing now?"
  56. Security first by Eric+Damron · · Score: 2

    At my place of work they are beginning to crack down on internet access. There are just too many web based worms to allow users to surf. We can't keep up with the patches to our NT servers and Windows 2000 desktops.

    Luckily we run virus protection on our exchange server. It catches an infected email every few days!

    The short of it is that network security is a full time job and we can't afford to hire a dedicated network security person. So what are we going to do?

    (Sigh) If only we ran Linux.

    --
    The race isn't always to the swift... but that's the way to bet!
  57. Filters and Liability by Skyshadow · · Score: 2
    Bear with me a second:

    ISP's can't be liable for things like piracy because they make no attempt to control the customer's internet access, but only provide a conduit for that access. Couldn't this apply to other companies that provide access? As an employer, why on earth would I want to get into the whole filtering game when it could conceivably bite me in the ass?

    Besides that, can you imagine sitting at your desk for ten hours a day with no decent distractions? It seems like a great way to kill morale without providing any sort of advantage to the employer.

    --
    Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
  58. Re:Bozos? Gimme a break! by Anml4ixoye · · Score: 2
    Unless you use your personal email accounts to subscribe to developer mailing lists such as I do. Or perhaps go to Google or various troubleshooting boards to find information on the problem you are having.


    We use websense at work, and even it blocks stuff that occasionally I need to get into. Luckily I can either find the info somewhere else or use Googles cached feature, but if I had *no* internet access it would make things rather difficult.

  59. IRC makes me more productive. Honest. by Fweeky · · Score: 2

    I usually have an IRC client or two sitting in the background while I work and do other things; not only does it give me something to do when I need to walk away from the problem for a few minutes, but it also gives me somewhere I can ask questions and shoot ideas at.

    So while it's pretty bad if all the user is doing is IRCing/reading SlashDot/checking Hotmail, most people can multitask and have these things go on in the background for use in idle periods (let's recompile and check slashdot while it chungs along; that query's taking a while, wonder if anyone's on IRC; hm, I don't get it, might as well check my email while I work it out)

  60. I'm guilty! by Travoltus · · Score: 2

    I used to use company time to browse the web. But not to use email. But I always exceeded my quotas and got my work done right, too.

    Now that I have a DSL connection, I feel like a hypocrite saying I agree with the sovereign right of an employer to rule their property as they see fit (unless they are discriminating). But I never ever did complain when restrictions were handed down; I always knew whose rights were whose.

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
  61. They mention German Co.'s alot in the article by Supa+Mentat · · Score: 2

    They mention a lot of European (especially German) companies doing stuff like this in the article. Maybe their employees don't care quite as much as American ones would because we work many fewer hours per year and per day (this is on average of course) that Americans do. Just a thought from a German who _hasn't_ had his internet and email use limited.

    --
    "A witty saying proves nothing." - Voltaire
  62. they won't stop me! by Maskirovka · · Score: 3, Funny

    They won't stop me-
    I'm a BOFH!

    Besides, I'd rather have the users porn surfing than asking me about excel and access anyway.

    1. Re:they won't stop me! by Nonesuch · · Score: 2
      Ditto.

      At every place I have worked, I have been one of the guys in charge of the technical implementatio of what is blocked and how. I've always been able to successfully lobby for Slashdot and my other top sites to be included on the short list of 'good' sites, so I don't have to feel guilty about violating my own policies :-)

      And every good BOFH knows how to whip up a quick SSL/proxy/tunnel hosted off some cheap broadband service, if only to have a way to check out those URLs in a the bofh.l-w post that just can't wait until you get home...

  63. A great opportunity for Linux... by evilpaul13 · · Score: 2

    I recently did an experiment. Like many things, I did it because I had two choices:
    1) Wait for the family computer's dead harddrive to come back from RMA and listen to whining and complaining about not being able to download MP3s and pr0n and high speed
    2) Try out the cd image of DemoLinux a while back and see how it works.

    Having been born without a patience gland, I chose the latter. After all, what could go wrong? I booted it up, hit enter a few times on simple and intuitive menus, and was looking at a X11 GUI login. A few minutes later KDE1 and Netscape 4.7 were up and running with a Java version of AIM running as well.

    Next, I rebooted it, wrote down step by step instructions to start it up and setup the network. Only seven steps were needed and three could be done by most anyone.

    "Pick your language:", etc.

    Even my ancient new technology hating parents were able to start it up and surf away.

    The point is, that an old version of KDE+Netscape was user friendly enough for dumb people to use it. KDE3 and newer software associated with recent Linux distro releases like Mandrake 8.2 are even easier. If it was preinstalled on corporate desktops, it couldn't get much easier for people to pick up.

    Why don't companies load up Linux on some of their desktops that don't require specific proprietary software? I've seen people doing office work, there isn't much to it Linux can't handle.

  64. Re:!FUD !FUD !FUD by fishebulb · · Score: 2

    excellent approach for a many companies. (other than the productivity comes first approach)

    They are strict regarding work time, but lenient outside of that

  65. They Watch You At Home, Too by Renraku · · Score: 4, Interesting

    I used to work for Bellsouth DSL's tech support. Well, a day after signing up for their DSL, I had like 5 or 10 spam messages. Now, the address I used wasn't at all common. I've not given it out to anyone, nor have I signed up for anything under it. I post to DSL Reports from home that it does seem like Bellsouth is selling email addresses (under a topic that was already posted). I got fired from Bellsouth for posting that message. Apparently they traced down the sender and crossreferenced the IP with my address, and then found out I was employed by them. I was promptly fired.

    --
    Job? I don't have time to get a job! Who will sit around and bitch about being broke and unemployed then?
  66. Not a case of rights, but still important. by jinx90277 · · Score: 3, Interesting

    As so many others have pointed out, this is not a case of rights -- it's a case of privilege. And, as usual, there seems to be a conflation of two different issues in the same discussion.

    From the standpoint of security and/or legal responsibility, of course a company needs to restrict Internet access. No filter is perfect, but as long as it blocks out most of the obvious porn, gambling, "hacker" (speaking colloquially), racist, etc. sites it should at least make it abundantly clear that an employee is trying very hard to circumvent the rules. But then again, there should already be policies on the books dealing with those things, Internet or no Internet.

    On the other hand, from a standpoint of productivity, a company should be very wary of restricting Internet access. I don't buy the argument that if an employee isn't surfing the Internet for X hours per day that all of a sudden, he will be productive for X more hours per day. There is a limit to how productive someone is going to be -- if you take away the Internet, some other "time waster" will rise in its place. Do you really think everyone who has a Palm just uses it for phone numbers and schedules? Do you think that just because someone is at their desk concentrating intently that they aren't working on a crossword puzzle? Do you think that every phone call made is for business? How about good old-fashioned staring into space?

    An employee is productive if he or she performs to expectations, period. Companies should have an interest in getting rid of (or better yet, finding a way to motivate) unproductive employees anyway -- but it shouldn't involve cutting off the Internet from employees who are already pulling at least their own share of the weight, if not more. If my company wants to call me on the carpet for reading Slashdot or sending an e-mail to my girlfriend to see how her Monday is going after being sick with the flu all weekend, fine. I will be more than glad to show them the half-dozen individual and team achievement awards that senior management has given to me in the last three years, agree sarcastically that the Internet has indeed made me a lousy employee, and otherwise be as amicable as Galileo before the Inquisition. I will also be sure never to work more than 40 hours per week, observe Internet usage policies religiously, and perform utterly mediocre work for the length of time it takes to find a job for a competitor who understands that achievement is the bottom line.

    --
    "she says i'm lousy conversation. as if that's supposed to help."
  67. Sigh....I agree with some others.... by Chanc_Gorkon · · Score: 2

    I believe that this is the Anti-Virus/Security lobby that really are talking about this. As noted, there are no names mentioned. Why would someone want to even apply if they were that draconian.

    If they think that doing this will increase productivity, they have another thing coming. I personally spend MORE time at the computer and within reach of my phone because of the internet. Sure, I always have a web page open but I usually stick to computer related sites or am using it to plan my business trips.

    If one thing that really surprises me about people and porn at work is that they have not learned from example after example on the news. In my town, we have had firefighters dismissed, teachers arrested (kiddie porn) and other things that continually prove, to me, that you have to be stupid as hell to view that stuff at work.

    Viruses can be virtually eliminated by adding a network scanner (which you should have anyway since you probably use windows and maybe outlook), and using a client and server other then outlook and exchange. There's just TOO many holes to be patched and you can use Notes or Groupwise for e-mail. Plus, other then maybe the online calendaring features that maybe 10-20 percent of the users actually use (Groupwise has some pretty amazing stuff, but we never use it), most users would be served well by a plan old POP server and SMTP. Just cuz you use Office doesn't mean you need to use Outlook. At work we never install it. This doesn't totally solve the virii problem, but all you have to do is filter the extensions and scan those you do let thru.

    That cures probably the biggest thing that causes wasted time. This and user education. All you have to do is threaten the users that they may have to take such a measure and most will curtail their web use. The policy at work is that if you use too much and it starts to affect the company's mission (education since we are a college), then it will be cut off. So far, we've done well. We didn't upgrade because of our users using it for warez and other things. We use it because of the teleconfrences we do and things like that. Things that DO eat badwidth for our mission. One other way they also hvae cut down is by using small hard drives too. I am not sure what drive they are ordering as the standard disk, but when we ordered my computer, 12-20 gig was the norm and they ordered a 6 gig drive. I don't have ROOM to do work and download crap at work. Anyway, any company who does this is just doing it because that's the only way they know how to deal with it. Users who are educated about it will curtail their use voluntarily. It works well for us. YMMV.

    --

    Gorkman

  68. We're not the only career that needs the Internet! by Anonymous Coward · · Score: 2, Insightful

    Basically the line we have been hearing is people in the IT career fold should be allowed access to the net, but no-one else.

    What about lawyers, most legal research is done online nowadays - they have just as good reasons as IT staff to want unlimited access to information!

    Also journalists, scientists, etc. We should remember that it wasn't some poxy pr0n collecting nerd who invented the WWW, it was a physicist trying to improve communication with his fellow peers!

  69. Slack by richieb · · Score: 2
    You should read the book "Slack" by Tom DeMarco. I only read the free pages that are available on Amazon, but he makes a lot of sense. The "goofing off" time at work is actually more productive than you think.

    People are not machines and looking busy is not the same as being productive. I had spent days at work just staring out the window trying to come up with a good solution to a problem, rather than looking busy doing something stupid. Ultimately the smart way will win.

    BTW, I'm writing this from home, while on my other computer I'm logged into work running bunch of tests on a system that's dueto go to Q/A tomorrow.

    --
    ...richie - It is a good day to code.
  70. If I said it fucking once I've said it 1000 times by joshv · · Score: 2

    It's a freaking management issue ok. If employees are jerking off in the bathrooms, taking too much time on smoke breaks, running their own consulting business out of their cubicle or chatting all day long with lonely housewives in Australia, its a MANAGEMENT issue.

    Get it? Technology cannot cure the ills of your torpid, sclerotic 1960s era management structure. If you don't know what you employees are doing, or even if they have enough work to do, no amount Internet logging/blocking is going to stop them from wasting your money and their time at work.

    -josh

  71. stranger and stranger still by Erris · · Score: 3, Interesting
    To spend tens of thousands of dollars and so many man years to prevent millions of dollars in damage and lost work because an OS that cost hundreds of thousands of dollars a year to run is so fragile. Why? When free alternatives that provide stability, security and control the idiots in Redmond will never provide, why do so many people go through all that trouble.

    Asside. If your company "firewall" is anything like mine, your users, aka peers, can send anything they want at a ".zip" or anything that is not one of the banned names so frightening to M$ Admins.

    Incompetence breeding inconvenience for the rest of us. Nice work, meat heads. It's not going to bother me too much because my job gives me enough time at home to have a life. Some people will not be so lucky and your efforts, or lack thereof, will really burn them. Get your freaking act togeter or go away or expect your best people to pack up and leave.

    --
    DMCA, Hollings, Palladium. What might have sounded like paranoia is now common sense.
    1. Re:stranger and stranger still by DreamerFi · · Score: 2

      To spend tens of thousands of dollars and so many man years to prevent millions of dollars in damage and lost work because an OS that cost hundreds of thousands of dollars a year to run is so fragile. Why?

      Job security.

    2. Re:stranger and stranger still by Magus311X · · Score: 2

      ZIPs are checked up to 7 levels deep. All archives are.

      Tens of thousands? Ha. $30 a seat. Maintenance is minimal. Quite being a bigot.

  72. Re:Bozos? Gimme a break! by jgerman · · Score: 2

    Hey now, smoking does not fuzz your brain as you imply, the smoke break is a high probability method of solving a problem. Not only is it a stimulant, an addict can't think clearly during withdrawl. Of course we could stop smoking and in time wouldn't have these problems, but if it were that easy I'd have quit a long time ago.

    --
    I'm the big fish in the big pond bitch.
  73. Lucent now blocks webmail by chill · · Score: 3, Informative

    E-mail went out to all Lucent today -- starting ASAP all access to webmail accounts (HotMail, Netscape, Yahoo, etc.) will be blocked and is against policy. It seems they don't like the threat of viruses getting thru around the normal e-mail checks.

    However, they have expressly allowed limited personal use of company e-mail.

    VPN sucks.

    --
    Learning HOW to think is more important than learning WHAT to think.
    1. Re:Lucent now blocks webmail by blibbleblobble · · Score: 2

      Not wanting to read too cynically into this, but it looks like you -really- need a copy of PGP, preferably on a CD you burned from home.

      "Yeah, no sneaky web-based emails from here. If you've got something to say, say it on our email system"

  74. They will still come and get you, a vent. by Erris · · Score: 3, Interesting
    If you are blessed with a M$ desktop, the admins will watch your desktop with a kind of spy tool, called VPN by M$. Worse, they can keylog your username and password ....

    On the other end, the cable companies are now expressly forbiding "VPN". While you may think they are only after the retarded M$ full desktop bandwith hogger, what they really want is your money. The asses that block ports 25 and 80 will get around to 22 sooner or later, regardless of your actual badwith use. My cable company, Cox, just started to block port 21 on incoming ftp request. I'm not sure how they can distinguish that from the AOL client, but they did tonight and my mother got a "blocked by administrator" sign instead of pictures of my baby girl. So clever, they will soon be out of my $65/month I'm paying for a static IP. No the asses are not going to get the $50/month DHCP fee from me either. Snip, bye bye.

    The internet is almost the coporate lap dog the entertainment companies, publishers and telcos wanted. If the feds kill wireless there will be no useful net left. I'm fed up with the spam, the adverts, the unilateral contracts, the credit card demands and the whole fuck you.

    --
    DMCA, Hollings, Palladium. What might have sounded like paranoia is now common sense.
    1. Re:They will still come and get you, a vent. by xtremex · · Score: 2

      My cable company has practically blocked everything, but my gateway/firewall just forwards the ports. Make port 3333 go to port 21 on box a, and 3334 go to port 21 on box b etc

      --
      If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
    2. Re:They will still come and get you, a vent. by jridley · · Score: 2

      So what if they block 22. You can run SSH on any port you want. As long as they leave ONE port open, you're good.

      Also, take a good look at your configuration on the windows box once a week or so, check the task list (use the freeware PS, not the windows task list, it hides stuff) and see if there's anything unusual running, particularly if the machine was rebooted when you weren't expecting it (these folks like to sneak in your cube at night and install stuff). Shut down services if you don't know what they are.

    3. Re:They will still come and get you, a vent. by ahfoo · · Score: 2, Interesting

      This is interesting. I'm an American living in Taiwan and I've had DSL for a few years for only $30 bucks a month with free phone service tossed in. Now they're offering 1.5 Meg DSL for $45 bucks a month and apparently we're getting several city wide MAN ethernet ISPs in the next six months that are advertising residential bi-directional 2Mbps for US$25 a month.
      I head the same thing is going on in Korea, Hong Kong and some of the bigger cities in China. It's interesting that the US is finally falling behind in residential telecommunications. I understand parts of Scandanavian Europe and Auckland New Zealand also have residential ethernet service. Perhaps the future of the net lies well beyond the borders of the US and its restrictive net policies.

    4. Re:They will still come and get you, a vent. by Kallahar · · Score: 2

      Keep in mind that you could always bind your server to any port you want. Since it's a private service, you don't necessarily need to use standard ports. Heck, just stick it in the dynamic range, they won't be able to block them all.

      Of course, how long until they start doing packet monitoring to catch ftp packets and then block the whole connection?

      Travis

    5. Re:They will still come and get you, a vent. by Syberghost · · Score: 2

      Before you cut and run, better check out the competition.

      Road Runner charges $300 a month for a static IP, and that's on TOP of the $79 a month you have to pay for a "business" account before they'll even offer it.

  75. Cutting off your nose to spite your face by sjhwilkes · · Score: 2, Interesting

    I've worked for several Fortune 500 firms, in their IT departments and seen the folly of over restrictive practices.
    Three of the companies restricted access alot. Ports would not even be opened on the firewalls if there was a business case, leading to quite senior people in IT and other departments using dialup accounts from their desktops. One company had such restrictive worldwide security guidelines that individual business units were getting T1 lines and not disclosing their existence when we did security audits (I worked for central IT)
    The company I work for now and one other are very relaxed - the firewalls don't let much in but let pretty much anything out. Result, no one routes around the company firewalls/virus scanners/IDS sensors/caches we're not allowed to pass MP3's but that's about it.
    Yes dialup can be prevented if the desktops are locked down, and the phones on users desks are digital, but 3G phones are coming, many with Bluetooth/IRDA, companies are better off being resonable now rather than losing visibity of what their employees are doing.

  76. #1 Worm entry vector? Hotmail! by Nonesuch · · Score: 3, Insightful
    We have heavy-duty antivirus checking on incoming email, but the extra latency involved is unacceptable for web access, so we have been unable to implement the same for web access.

    Employee access to external POP3 services is prohibited, both by policy and firewall rules.

    Where viruses and worms (Nimda, Code Red, etc) have made it into the company, we've almost universally tracked the vector down to a 'Free Email' service, primarily Hotmail and Yahoo! mail.

    We are considering blocking all such services, or at least forcing all traffic to and from these services through the antivirus system, and suffer the latency and associated user complaints.

    Again, we cannot force all web traffic through a scanner, as there is strong opposition from various divisions to any change that would slow down web access.

  77. Laptop users by Malc · · Score: 4, Insightful

    These policies wouldn't have stopped Nimda getting on to our corporate network. That was tracked down to a couple of notebooks belonging to sales and marketing guys. They'd connected those machines to the internet at home, and when they were on the road. That's when they got infected. Then they infected and re-infected the corporate network several times when they plugged in at the office.

    With increasing numbers of portable devices, and wireless networking, including 3G phones, it's going to be harder and harder to plug all the gaps. Instead of listening to the sales pitch of the anti-virus and firewall manufacturers, we should use some commonsense: ditch products like Outlook.

  78. Re:I remember when this was news by ergo98 · · Score: 2, Insightful

    Change always improves productivity for the short term : i.e. You fell into the rut of a certain work pattern, and when something jarred you out of that rut (ex. Internet access forcing you to change the daily site visiting rituals) you are invigorated and over the short term see improvements in your productivity. This has been detailed in many productivity books which discuss a specific example of a company that tested which lighting was best for productivity, and they found that whether they lowered, increased, or re-established a set amount of light that productivity improved whenever change occurred. In other words : It has nothing to do with the distraction of the internet, and everything to do with you being forced to changed habits for the short term. People have had the ability to be distracted since long before the Internet came around, so this again seems like a technical solution to a people problem as others have termed it: You will NEVER get more productivity from technical solutions (apart from just the temporary improvement of change), but rather you will just move the slacking to different places. Far before the internet there were people who spent 90% of their work hours doing anything but work related activities.

  79. Um Actually... by Greyfox · · Score: 2

    Back in the late '80s the Christmas Tree E-Mail trojan gave my university's mainframes a serious case of constipation. Damn profs and its damn ability to recieve script files!

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  80. Internet access is a *symptom* of the real problem by Aexia · · Score: 4, Insightful

    Employees excessively surfing the web is a *symptom* of, not the *reason*, too much free time at work. If they're goofing off, it's not because they have unrestricted internet access; it's because they either don't have enough work to do or they're not doing the work they've been given.

    That means it's a problem their managers need to address; not something for the IT department. If someone is surfing six hours a day, then it's the manager's fault that they're not properly supervising them and giving them tasks or disciplining them for not getting their work done.

    That said, a company would have to be foolish not to employ some basic filtering measures(porno, gambling, gaming sites, file sharing services, e-mail attachments) to keep network traffic and the more obvious time wasters in check.

    However, if an employee is doing all their work and checking Yahoo Mail or ESPN.com, what is the harm? It keeps them happy and the company's work is getting done.

  81. Re:!FUD !FUD !FUD by Rude+Turnip · · Score: 2, Insightful

    "Can you say, "Can you say 'Sexual embarassment != Sexual harassment'?" There's a difference."

    I think you've been watching too much of "The Man Show." Flipping through my employee handbook reveals that the law defines harassment (sexual or otherwise) as creating an uncomfortable or hostile environment. It has nothing to do with physical assault.

    And the fact is, that in any business environment, your "human nature" argument is shit. When you're at work, everyone has to draw a line and have some consideration for the tastes of others...the fact that you may have no taste or sensibility does not preclude others from having it.

    Heck, even as a male, I would be very unsettled dealing with any idiot that put pr0n wallpaper on their screen.

  82. Who Wants These Restrictions? by Merry_B.Buck · · Score: 2

    Could it be...the Business Software Alliance? In their Guide to Software Management, they say business owners should
    "Ensure that software can not be downloaded from the Internet by employees without special approval."
    They further suggest automated tools to help enforce this rule and say employees should sign an agreement to abide by it.

    It also suggests, BTW, that software that is "free" or available for unrestricted downloading from the Internet is probably "too good to be true" and should be avoided.

  83. i hope i never become like you people ... by PaganRitual · · Score: 4, Insightful

    wow, the average age of the /. user must be much greater than i expected ... so many people who have resigned themselves to working the standard 8 hours a day tedium with no outlet for any sort of relief ... "work is for WORKING", "its not your time its the COMPANIES TIMES" etc etc etc ...

    ... what it is like to have your spririt broken like that??? to have resigned that 8 hours of your life a day - AN ENTIRE THIRD - of it is surrendered so completely to someone else just because they give you some money for it. has your life become so shallow and money obsessed that you are prepared to resign the greater part of your waking day to someone else just for money?

    i am working in a job i like (computer programmer), and its something that i will even do at home after hours on a different level (i write commercial apps at work, and i fiddle with games/graphics programming at home) ... but even having said that i would go crazy without the ability to access the internet or play small games at work ... to be anything else is to surely be some sort of mindless machine ... and my boss realises that that is not what i am ... we have a ADSL line that can access the net, and unless ppl were to spend all day on it or have dodgy stuff obviously displayed on their computers, they are free to do as they please, so long as in the end the work gets done, its that easy ...

    ... sure, when one of the plebs in support double clicks on a .exe attachment not once BUT TWICE i am one of the ppl that has to clean up the mess, but there is no way known that i would want to restrict them to sitting in their cubes staring at the walls when there are no support calls coming in ... it would get to the point that i would worry each day that they are going to come in with an automatic weapon and wipe half of us out screaming "I JUST WANTED TO CHECK MY HOTMAIL!!!" ... we solve these types of problems by TEACHING our people that .exe and .com files shouldnt be touched unless they are obviously from something they are expecting, and as a result anyone that notices one of these will now run it by me to make sure that its a virus or something obviously bad ...

    ... and on the flipside, if i think of something outside of work - when im not *GASP* actually getting paid for it - that is useful or may relate to my work, i may still actually spend a bit or a lot of time (whatever may be required) working it over or writing it down or something AND I DONT ASK FOR MONEY THE NEXT MORNING ... all you ppl who let work rule your lives scare the hell out of me, your life isnt meant to be spent working, and i think that some of you need to take a load off for a while ... go jerk off somewhere or something ...

    ... i just hope to that i never EVER become as depressing and inert as half the ppl who have replied to this posting ... anyway, id better get back to work :)

    1. Re:i hope i never become like you people ... by ellem · · Score: 2

      With any luck the economy will have an upturn and you will never loose your job to paycuts or your company totally flopping.

      But if bad things continue in the economy and your department gets some "ppl" cut don't ou think the Managers are going to cut the people that spend a lot of time surfing the web? Posting on /.?

      Also from a Management standpoint it takes a few minutes to block something. It can take years to "Train" people not to open .exe, or .com files.

      Remember YOU know what an .exe file is, the "plebs" you speak of do not. And when they move on you'll have to train the next one that comes in.

      Get some work done. Having a work ethic is coming back into vogue and not that "Let's stay in the office and play Quake all night" crap either. The "Let's do our 9 and see our families" type.

      --
      This .sig is fake but accurate.
    2. Re:i hope i never become like you people ... by davmoo · · Score: 2

      While my age probably is higher than the average /. reader, my feelings on this topic have absolutely nothing to do with my "spirit being broken". Rather, they have to do with being old enough to understand that it is the employer, not me, who owns the computer system, owns the hardware in my office, and pays for the bandwidth that I have access to. That gives them the right to decide how that hardware and bandwidth is used. He who has the gold makes the rules, and its their gold. If you don't like your employer's rules, you have a simple option...find another employer.

      The fact that the majority of viruses attacks Microsoft systems and Microsoft email software is irrelevant. The fact that companies could avoid that if they used Macs or Linux is equally irrelevant for this topic.

      Tell ya what...since you obviously see no problems with using other people's stuff any old way you'd like...I want to use your car Friday evening. I promise to only put a few thousand miles on it. I'm sure you won't mind...

      --
      I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
  84. Stupid "Yahoo! News" article... clueless! by Nonesuch · · Score: 2
    This article alone is a pretty good justification for blocking Yahoo! at work... if only to keep the executives from getting any funny ideas about new filtering policies!

    Hypponen added some Fortune 100 companies are looking to step up security measures beyond firewalls, which bar access to sites with racy or inflammatory content. They are looking to ban Internet usage for all but select, authorized personnel.
    Firewalls do not inherently bar access to objectionable sites. My firewalls permit access to 'racy or inflammatory content', they just log who did what, when. Only 'Filters' bar access -- some firewalls may include filters.

    Most of the article deals with filtering attachments in email:

    Among the nearly 100 email attachments outlawed by the company are: screen savers, digital greeting cards, and the ubiquitous ".exe," or executable file, a standard format needed to run most computer applications and a common target for virus authors.
    I cannot think of any legitimate reason to email somebody a screen saver at work, but unfortunately there is a lot of legitimate exe files been sent as attachments, and a lot of viruses and worms that propagate via formats other than those listed above...
  85. What "they" care about and what matters by ellem · · Score: 3, Insightful

    A lot of /.ers complain well if they wouldn't use Outlook.... if they wouldn't use IIS.... if they wouldn't use Microsoft...

    Well they do.

    On a recent interview, I decided I did NOT want to work for the company I was speaking to. (They had mentioned that TCP/IP was owned by MS b/c (I swear this is true) to implement it you had to "Right click on Network Neighborhood, choose Protocols, choose Microsoft....") I asked them why they were switching from CC Mail to Outlook and not to Lotus Notes which is a more "natural" move.

    The IT Manager (not the TCP/IP lady) said basically this:

    "Our users want Outlook. They used it elsewhere. It works really well with Office. It does a lot of things right. Yeah Lotus is more secure but it is ugly and it is harder to administer [I disagree]. Plus you need a developer to take advantage of the program. Outlook does everything Notes does before you get a developer involved anf it does it a lot easier."

    So what the IT Manager was saying was; Everyone uses it, it's easy.

    He's pretty much right.

    All the folks that yell and scream: BUT *NIX IS BETTER, you're all correct. In the late 70s early 80s all the people that yelled BUT BETA IS BETTER were right too.

    So if the same people who shrug their shoulders at insecurity and poor design are certainly going to belive that cutting down USENET, surfing and private email will "protect" them.

    I personally blocked Hotmail, Yahoo!, & MSNMail for about 2 months at a site. To tell you the truth I couldn't take all the effing viruses either. And you know what? It stopped the viruses. I mean dead. 25/week --> 0/week

    We here at /. can all piss an moan about how Ximian is almost this and Sendmail and PINE rule the Earth with an iron fist of security but 60-75% of the computing public is getting their mail with Outlook.

    Are *NIXes better? Duh. Is PINE safer? Duh. Now tell Jane Secretary that she has to jump through hoops to send email from her bosses account...

    The IT Manager just wanted happy users and was willing to hire a few more Admins to take care of the mess. He knew the score.

    And /. community w/o your archnemsis MS the IT industry would not exist as we know it (yeah there's a lot of shit MCSEs but don't kid yourself there's a lot of shit Solaris guys too) and I am loathe to admit it /. probably wouldn't even exist.

    And why precisely on your company's computer, on your company's network, over your company's T do you feel you have any right to do anything they don't want you to? (Hey if you own stock raise Hell, I'm with you there!)

    --
    This .sig is fake but accurate.
  86. Jailing the browser by Animats · · Score: 2
    We need browsers that will run in a jail. The browser gets access to a window and a net connection, but can't access anything else. Then you can browse all you want, and when you close the window, anything that came in from the outside is gone.

    This is an area where Linux (or at least FreeBSD) could outdo Windows.

  87. Re:Changing the way people conceive of work by xX_sticky_Xx · · Score: 3, Interesting

    I'm currently residing in Japan where this kind of silly matter would never come up.

    Quick quiz: How many people in Japan commit suicide from working like dogs compared to North Americans? My guess would be a LOT more, from what I've heard. There's even a word for it; I forget what it is but it starts with a "K".

    What about the Japanese idea that an employer owes the worker a lifelong job in exchange for loyalty? That seems way more fucked up to me than putting in 9-5 and expecting a cheque. Of course, the job for life deal isn't really panning out that much anymore, and neither are a lot of other feudal Japanese traditions.

    I'll tell you one thing AC, I wouldn't want to be in Japan when the time comes for the Japanese way of life to change. History has shown that societal change in Japan is never gradual, subtle, peaceful, or bloodless.

    --

    ---

    I didn't want to leave this space blank.
  88. Bozo Attacks by Veteran · · Score: 2

    There is a class of people in the world who are deathly afraid that somewhere somebody might be happy, and they work diligently to make as sure as possible that never happens.

    These people work on the basis of comparative happiness: if you are happy it makes them feel bad by comparison. If you are sad - they feel good by comparison.

    If they could these people would bring back the dark ages complete with plague and small pox - in the midst of such misery they are positively buoyant.

    The proper way to handle such people is to point out their agenda of misery so that no one is fooled by what they have to say.

    In my opinion these are foul subhumans who are responsible for most of the problems in the world; step on them whenever possible. At the very least be exuberant when you are around them - no matter how miserable you are feeling - never show pain, that is what they want.

  89. what the hell is the problem? by mlk · · Score: 2

    Your waisting company time and resources. Not only that but do you have ANY idea the pain it is to put right a system after some daft bugger runs "that little bouncing dog"? Even if it's not a virus, the next user will get all confused, or it'll be baddly written and eat up all the system resources (when working with big files (70ish 26MB files at once, this is very bad)...

    No, out right banning of users access to the net, except when its needed (like for the IT team & management, and at break times) and banning the installing of none-authorised software is a GOOD THING (again the IT is execpt but management are not).

    mlk, knows roots password on the firewall.

    --
    Wow, I should not post when knackered.
  90. Training Users -- bah! by ellem · · Score: 2

    I have a friend. He's had a computer as long as aI have and that's a pretty long time.

    When I had an Apple IIe he had a C64. I got an Amiga 500, he got one too. I got a 486DX66, he got one... So on and so on.

    I am a Sys Admin. He works outside of the IT world but in a technical job.

    He doesn't know the first thing about computers. He turns it on, clicks on Starcraft, or Word and does what he has to do. He surfs the web via Yahoo! has no interest in Google. He once wrote a very large paper in Notepad because he found Notepad before he found Word.

    "Why didn't you cut and paste it into Word when you found it?"

    "Cut and what?"

    This guy has 160 IQ. He's a genius. He uses his computer as a tool. It is something he uses to do some things. He doesn't care about Linux, or Outlook or any of that.

    I've talked to him on a number of occasions about viruses. He just got NYB! NYB is about 10 years old. It is a boot sector virus. Took a disk and shoved it into his machine...

    Do you think training him will make any difference?

    I think there are a lot more of him out there than us. I think lot's of people use a computer to "Get the mail" "Go on AOL" "Write a paper"

    In any event it would be much easier to take his disks and block his access than it would ever be to train this guy.

    Again let me stress this, he's not stupid he just doesn't care about all the "stuff' that goes on with a computer. He just wants to use it.

    --
    This .sig is fake but accurate.
  91. Companies have rights too by dh003i · · Score: 3, Insightful

    Look, the company you work at owns the hardware/computers there -- not you. You don't have the right to use their resources as you please.

    While I think they shouldn't have the right to snoop on your private documents or e-mails just because you're in their building, that doesn't mean they can't restrict certain types of uses.

    A wise company has a distributed system, whereby users login with different usernames/passwords for "leisure activity" and for "work activity". The company should separate the "leisure" and "work" logins and files separately, on separate hard-drives.

    A good idea is to give unrestricted access on the "leisure" system, but allocate less resources to them. There's no reason why they need to be operating at 2GHz with 1GB RAM for leisure. Btw, sorry, the workplace is not for playing Quake or Descent 3.

    Furthermore, privacy policies should be different on the leisure and work accounts/systems. There should be no privacy on your "work" account, but only on your "leisure" account. The company should also assign different e-mails for "leisure" and "work" accounts for each person; if you want privacy, you'll only use your "business" e-mail for work.

    Though an individual's activities would not be monitored on the "leisure" system, the time spent on the "leisure" and "work" accounts would be monitored and compared; obviously, companies don't want to keep someone on the paycheck who spends 4 out of 8 hours a day on leisure.

    The key thing here is for employees to realize that they don't have the RIGHT to use their company's resources for their own personal matters.

    It, however, is also not acceptable for companies to go back on previously agreed-upon privacy rules in regards to their employees. Companies also shouldn't go on a power trip, as that is likely to alienate employees.

    1. Re:Companies have rights too by dh003i · · Score: 2

      Actually, if you had READ what I said, I also mentioned that while actions performed on the leisure system would not be monitored/logged, the TIME spent on the leisure system WOULD, as well as the time spend on the work system. Thus, employers know how much time their employees are spending on their work system v. their leisure system.

      Employees would be advised not to do any of their work on their leisure system/accounts, as this would count as "break time".

      This would also help to create professionalism, by creating a clear separation between work and personal life.

  92. Re:Yeah. by Com2Kid · · Score: 2

    I recently had a VERY positive experance with an online store that uses AIM for sales assistence to answer customer questions about product availability and features.

    Suffice to say being able to enter an AIM screen name and ask a question and get a reply a few minutes later without having to sit there on hold with the phone was DEFINTLY a positive when dealing with the company.

    It is also likely a good deal cheaper then a small time company running a complete phone query system to direct customer questions and such.

  93. What's wrong with this picture? by pinkpineapple · · Score: 3, Interesting

    Er, stop me if I am wrong but after reading carefully the article, it appears that the proponents of this new wave are software virus companies. So my question is : "if there is no more danger for virus on the corporate systems by blocking people from download on the fast pipes, will these same virus companies be able to survive just by selling to individuals on their after hours home systems? Aren't they realizing that they are killing their golden goose?"

    If your company starts adopting this policy, then it's one good reason for you to start working from 9am till 5pm every day. I don't think that they would prefer that to your current 14 hours that you regularely put on the job, even if your pcshows the slashdot web page every once in a while.

    PPA, the girl next door.

    --
    -- I feel better now. Thanks for asking.
  94. This article is a bit dated... by DR_glock · · Score: 2, Interesting
    I've been doing technical support for a Fortune 500 company for the last 3 years and I have never had unrestricted internet access. In fact, I had to fill out a form and submit it to "Data Security" and wait approximately 2 months before I was even granted the almighty firewall password.

    Sure we have access to commonplace sites like cnn.com, espn.com, and the like, but this is a very, very touchy situation. Traffic is monitored and regularly audited. The only way you know whether or not a site is restricted is by clicking a link and hoping to god you do see the dreaded WARNING!!! YOU HAVE VIOLATED COMPANY POLICY BY ENTERING THIS SITE! banner. Hell, I once got wacked by our firewall for a URL that happened to have "sex" in it. (ex. www.transexpress.com)

    Needless to say, I rarely do much surfing during downtime at work for fear of a PHB confrontation on my internet habits.

  95. Re:Already! by xtremex · · Score: 2

    I work at a UNIX/Linux shop...they can't use "Email viruses" as an excuse!

    --
    If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
  96. My solution by Snowfox · · Score: 2
    If I had my way, there'd be a monthly-updated page of the 10 most-visited sites for each employee, and an indication of how much time they spent at each -- a sum of the 5-minute periods during which a web page from that location was loaded, for example. This would be trivial to generate from a squid log.

    This would be a valuable tool for employees using the net properly, as looking at where people in similar positions are going will tell you where they're finding good material.

    For the rest, most would think twice about abusing the web and having 20 hours of slutgoths.com and bdsmchat.com at the head of their lists.

  97. Re:It will hurt them by xtremex · · Score: 2

    From my vast experience, The IT dept is immune to al these rules. Everyone MUST run WIn98 with Siebel and Lotus Notes EXCEPT the IT dept. They can run what they want....but if the lead developer brings down the network (we ALWAYS know who did it), he is no longer the lead developer. Thats why people in sales if they are laid off, they can hang around for a while...in IT, they walk you out the door no less than 3 seconds after you're handed the manila envelope. They SHIP your stuff to you.(I have seen this plenty of times..including yours truly). Although your buddies in the dept will "keep" your email address for you, and ship u a free laptop along with your desk supplies. :)

    --
    If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
  98. Comment removed by account_deleted · · Score: 3, Informative

    Comment removed based on user account deletion

  99. They have already done this at my job...... by oobeleck · · Score: 2, Interesting
    Seriously,
    The CEO said any checking of "non-company" email and any surfing "not work related" is grounds for firing. All the smart people have left now. (I have an interview tomorrow) They even have some lackey's sniffing the wire watching for http/pop3 traffic. They seriously think they can catch the last Unix admin.......
    Of course they don't realize that my secure shell sessions are tunneling monster and slashdot back to my desktop.
    I just read my email though mutt on my home mail server.


    It really is sad though. They took a fun company and destroyed it. It seems to be a growing trend among Corporate America. Oh well at least I have a choice. I feel sorry for all the smaller guys/gals at the company. Companies will be sorry, all the talent will go to companies that actually care about their employees (a little).
    Just my .02

  100. Re:Yea, dont want any WORK happening. by xtremex · · Score: 2

    I couldn't care less if you used the internet at work for 60 hours a week. If you produced results, I wouldnt care if you never showed up. Work at home, I dont care. But if you don't produce results, OUT you go. Are Managers so spineless that they can't fire someone for not doing any work? Instead, they'll be passive and cut EVEVRYONE off to avoid confrontation w/ one slacker. As a rule, our UNIX admins don;t have to do shit. They're paid to be there when the shit hits the fan. They're paid to solve problems. , If problems happen ALL day, you need new admins!
    We have one network admin that just sat there and when a network problem happened, he just fixed it. No one KNEW there were problems because he was always on top of it. His 30 minutes of work for the day made 95% of the company do 8 hours of work.A good 3 days out of the week he did shit form home. DId I care? Hell no..his productivity was the same..if there was something he couldnt fix from home..he came to the job. He was paid WELL for his skill. My wife's gastrointenologist gets paid $250 for a visit (which lasts maybe 5 minutes). $250 for 5 minutes of work? Yes.you're paying for his knowledge and skill, not how much he has to break his back. We are professionals, not wage slaves/factory workers. At least we SHOULD be professionals and demanding to be treated like professionals

    --
    If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
  101. am i missing something by jimjamjoh · · Score: 2, Insightful

    Or are we looking in the wrong direction to apply a fix? Most of the destruction caused by employee web-surfing is the result of launching some hell-raising Exchange virus via Outlook, which is apparently a majoy FLAW with MS software. So, should we damn our employees because we choose poorly for enterprise eMail? Or, rather, should we be looking for better options / lobbying for better (read "bug-fixed") software. It's true that productivity is not a simple deduction from hours worked...there's a whole quality-of-life factor (as it applies in the workplace) that is germane to this evaluation. And it just seems to me that, rather than immediatly salve the symptoms, we look to medicate the disease.

  102. The internet is a critical tool by Galvatron · · Score: 2
    I don't know about the companies that you folks work for, but for most of us, the internet is a vital tool, which companies simply can't switch off. I spent a year working at UBS PaineWebber, and I used the Internet dozens of times every day to solve problems.


    Yes, we surfed the net and wasted company time, but for most people, the time savings of being able to look up the phone number for the Bumfuck, Idaho branch of TD Waterhouse, or check breaking company news without having to go over to the Bloomberg machine, or do a google search to track down who bought Joe's Pickel Factory so we know what to do with the old stock certificate someone gave us, far outweighs the wasted time.

    --
    "The question of whether a computer can think is no more interesting than that of whether a submarine can swim" -EWD
  103. What a load of nonsense! by Arker · · Score: 2

    If you're running a modern Windows (anthing from the last 6 years), you have no choice but to run Explorer. IE has been seeded deeper and deeper into the OS until nobody can find the dividing line anymore.

    Absolutely untrue. I'm sitting here right now on a Windows box, with no IE, no Outhouse, no Windows Networking. I have Opera, Lynx, and Mozilla available for webbrowsing, and Pegasus Mail for email. Yes, a real professional cracker could probably find *some* way into my system, but it's easily more secure than some default Linux installs I've seen, and it has *NO* vulnerability to any of the exploits that have cost large amounts of money and productivity lately (Nimda, Code Red, etc. - I received all of them and was infected by none.)


    I've had to setup the kind of insecure and insane systems most companies are now running, with IE and Outhouse and open shares hanging out like trails of blood attracting the sharks - but it's NOT because it's impossible to set up a reasonably secure systems using Windows boxes - it's because I've been ORDERED to setup the blamed things that way.


    Frankly I'm so sick and tired of being ordered to do things in the stupidest possible way on a daily basis I've decided to find a new career. IT has become a haven for morons where having a clue means you are perceived as a threat to everyone elses job.


    --
    =-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Friends don't let friends enable ecmascript.
    1. Re:What a load of nonsense! by Arker · · Score: 2

      And which windows would that be? (3.11?)

      Windows 98SE actually. You can do the same thing with ME, but I'm sticking with 98SE on this machine - ME runs slower and offers no particular advantage for me. The VMS based distros require a different approach, but the end result can be achieved there as well.



      If you're running 98 or later (or anything with that bullshit "active desktop"), then you do have IE installed (or at least parts of it.)

      Let me repeat myself. Nonsense. On 98 and ME removing IE (along with "active desktop" and all that rot) is easy. It's just not the type of stuff they teach MSCEs.


      IT has become a haven for morons where having a clue means you are perceived as a threat to everyone elses job.

      ... or a threat to your own job. The company may like that you can perform miracles on command. They come to depend on your miracles. That dependance makes management types nervous and paranoid. On one hand, they want to get rid of you because of the growing dependance. But on the other hand, they're too worried by the fact that you've got your fingers in everything -- and they're the ones who put your fingers there...

      And there you have summed up what every remaining competent person in IT these days must be feeling, if my experience is any indication.

      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
  104. Productivity and Internet Access by 1ione1 · · Score: 4, Insightful
    The use of web access to perform company business clearly would have to be considered in any "tightened" policy: research of all types as well as purchasing. A company that pulled the Internet from these functions would be slitting its own throat and deserves what it gets.

    An aspect that I haven't seen brought up, however, is the productivity that comes from keeping salaried employees at work. Being able to handle personal business online and not having to take long lunches or leave early before the stores/banks/etc. close is a benefit to employees, employers and even the environment.

  105. already happening by CProgrammer98 · · Score: 2, Interesting
    I'm on contract to a large insurance co in the uk, and a few weeks ago had to sign an internet usage agreement.

    We're allowed to send 3 personal emails a week and receive 3 (all without attachments) we can surf the web for personal use for a max of 1 hour a day during breaks and cannot use chat rooms and webmail. We cannot do any ecommerce. Failing to adhere is a serious disciplinery action and permie staff and contractors can be dismissed.

    That's the "official" policy but in practice, people seem to be disregarding it so far.

    I can understand that companies want to protect their systems and to not lose productivity by people emailing and surfing when they should really be working. Internet access at work is a privilege and not a right and it's abuse of this right that has led to this, as some see it, "draconian" policy.

    --
    And the people shall be oppressed, every one by another, and every one by his neighbour Isaiah 3:5
  106. Analogy by blair1q · · Score: 5, Funny

    We should shut down employee cafeterias because food can bring harmful bacteria into the company and we might get sued.

    --Blair

    1. Re:Analogy by blair1q · · Score: 2

      Disney, having figured out how to lose money faster by using computers, has done just that.

      --Blair

  107. Don't blame the salesperson by Arker · · Score: 2

    Frankly, I'm surprised that this hasn't become more widespread, and long before this. My present employer's internal network was crippled for days by the nimda worm, all because some idiot salesdroid double-clicked on an attachment in her Hotmail account.

    Why is this her fault?


    Really. Think about this. She just did the natural, normal thing, to investigate the attachment. It's not her fault, it's the 'software engineers' at Microsoft who had the knowledge, background, and ability to have made an interface that did NOT execute an executive email attachment so easily!


    --
    =-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Friends don't let friends enable ecmascript.
    1. Re:Don't blame the salesperson by ryanwright · · Score: 2

      Why is this her fault?

      Because she was told 20 times not to open strange attachments by the folks in the I.T. department.

      Because she should have had a fscking clue when the attachment said something to the effect of, "Hi. I send file for your look. What you think?"

      Because she was told 20 times not to open strange attachments. (I already said this, but it's worth repeating)

      At my last employer, we told people on a regular basis, "DO NOT OPEN STRANGE ATTACHMENTS. If you don't know who sent the message or why, delete it or call us!" And every single idiot who got an attachment opened it anyway, then wondered why we became angry with them. Did they not read the message we sent out about this JUST YESTERDAY? The answer is always the same: "Yeah, I read it, but the message said the attachment was a naked picture of Britney Spears and I really, really wanted to see that."

      We solved the problem, though: All attachments from outside the company are filtered & most are blocked.

      --
      -Ryan, with the unoriginal sig
    2. Re:Don't blame the salesperson by Arker · · Score: 2

      Look, if these were technical people that actually understood what the hell you are saying it would be one thing.


      But it's not. These people don't know what an attachment is. They don't even understand the language you are speaking, so don't be surprised when they don't follow your directions.


      The whole point to the GUIfication of computers is to allow people like that to use computers. When you have a company that has worked for years to get people like that on computer, to GUIfy their OS and make sure *everyone* is using it, not just the people that understand it, they have to take some responsibility for doing this in a way that doesn't lead people to do such stupid things.


      It wouldn't be hard, at all. There are plenty of examples of how to handle this situation the right way. Instead we get auto-execution of whatever crap is sitting there, at the slightest provocation from the user. A GUI is supposed to shield and guide a non-technical user - not guide them straight into every land-mine it comes across, but around the problems.


      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
    3. Re:Don't blame the salesperson by ryanwright · · Score: 2

      These people don't know what an attachment is.

      Like hell they don't! Outlook has a paper-clip for crying out loud, and it says "Attachment" on it. People know what attachments are. They just think there is a conspiracy by the geeks in I.T. to keep them from seeing the cool little programs. One lady opened up an attachment and unleashed a virus on her computer. We fixed it all up and told her, "Now, don't do this again." An hour later she got another copy of it and ran it again! Her excuse? "I know you said not to run it, but I wanted to see if this one was different."

      People are just plain stupid when it comes to computers. You can have a highly intelligent person who, when put in front of a computer, turns into a complete dumbshit incapable of following simple directions. They UNDERSTAND what we're talking about. They just don't listen.

      --
      -Ryan, with the unoriginal sig
    4. Re:Don't blame the salesperson by Arker · · Score: 2

      They may know the word "attachment," well enough to use it in casual conversation, but the fact is many computer users don't know what it means. Try to explain it to them. They don't really know what a file is either, or the difference between code or data - the more you try to explain the more you have to explain.


      This doesn't explain the sort of story you are telling - but that is an exceptional (although far too common, I know) case. There are still plenty of people who aren't morons on that scale, who still don't understand anything they do on a computer. They have a functional knowledge only - do this then do that and this will happen - but they haven't any sort of realistic understanding of how or why the computer works. (Many of them, I've found, actually have rather ingenious, pre-scientific theories on the subject.) For people like that to work with computers successfully a good GUI design is absolutely essential - and the failure of Outhouse to provide that, combined with the success of microsoft in marketing the damn thing, turn these people into threats unnecessarily.

      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
  108. tracking bandwidth/time surfing... by Anonymous Coward · · Score: 2, Interesting

    People often forget that bandwidth is a whack more expensive outside of the USA. I'm the NetGeek at a small "historically disadvantaged" (i.e. black) university in S/Africa. We're sitting on just about a T1, and seem to have about 400 staff users and a couple thousand student Net users.

    A lot of the cool P2P stuff, MP3 suckers, streaming audio, etc, just isn't on -- I reckon 3 users would fire up 128Kbps streams and that would be the end of it (we're have a 480Kbps CIR from overseas).

    I've bashed out some stuff that bolts onto squid so that the students get preset usage limits, and see these in the face every time they fire up a browser in the lab. It seems to be working ok, and I think its a good solution to controlling B/W abuse. I'm still worried about the content scanning (virus) issue. I can't imagine implementing any kind of "quarantine area for attachments". The academic staff send Word/Excel & a bazillion other kinds of attachments to colleagues at other universities several hundred times a day I'm sure, completely legitimately. (And the secretaries send AVIs of Fabio to all their friends...)

    But, one of the PHB types in our management wants me to monitor how much time staff spend on the web. I told him I don't think this can be done reliably since people leave their browsers tuned in to sites that automagically refresh all the time -- I can see a handful of people with "WWW sessions" that run all through the night. Believe me, a couple of HoDs have asked about web usage stats as they would use these when drawing up retrenchment shortlists.

  109. McGregor's Theory X and Y by rabidcow · · Score: 2

    This is yet another thing which boils down to people holding to the outdated "theory x". There's many sites out there (like this one) that can explain this better than I.

    Bosses: treat your employees nicely, make them enjoy work and they will enjoy working. If you treat them like slave labor, productivity will decrease.

    Anyone who has never heard about these theories needs to take an intro level "business relations" class before they're put in charge of people.

  110. Re:Bozos? Gimme a break! by Golias · · Score: 2
    People who smoke are far more likely to be aware of what's going on in other departments of the company, because they go to that spot outside the building and stand around with smokers from all other branches of the company and bullshit with each other (conversation outside of conference rooms and away from executives tends to be much more frank and direct). If you really want to know WTF is up, ask the smoker in your office.

    Smokers are also less likely to get RTS injuries, because the stop typing every hour and a half or so to go have a smoke.

    Smokers also save money on the company retirement plans and health insurance policies, because smokers tend to die younger and quicker (heart attacks and lung cancer are much cheaper ways to die than slower diseases).

    Bosses who take frequent smoke-breaks are much less likely to be hard-assed about you going to Starbucks every morning at 10:30.

    Conclusion: I don't smoke, but would never discourage others in my office from smoking. It is mostly to my advantage that they continue.

    --

    Information wants to be anthropomorphized.

  111. The reality of unrestricted accesss by q-soe · · Score: 2, Flamebait

    Im surprised anyone still has it. Here in australia we pay for bandwidth used and we monitor our usage carefully, we dont dictate we simply provide guidelines (which are international for our company) and people ar expected not to go outside them. We do scan our proxy logs for certain keywords and trust me get caught looking at porn its instant dismissal - no questions.

    None of my staff can bypass it as the scan results go directly to Human resources and i support it - they have no reason to be doing anything like that.

    Now this might seem a bit extreme but thertes good reasons why i agree.

    1. We encourage our staff to use the Net responsibly and for legitimate research and work purposes, we dont mind reading a newspaper, looking at the sports results or catching up with a hobby during their breaks.

    2. We expect them to have the good sense to know what isnt appopriate and they sign a legal agreement noting they understand the conditions and the consequences of their actions BEFORE they get their login and passwords to the system.

    3. its work - not home

    The people on /. who whine about liberties and freedom are missing the point - its work, we pay you for a job and we pay for the resources you use and the computer you use them on - if you dont like it then find another job, internet is NOT a right.

    PS we dont allow newsgroups, ICQ, IRC or Instant Messengers and we block FTP for all expect IT users - our support calls for people who have downloaded software have gone thru the floor and as its also a breach to do that people dont try it anyway.

    Why did we do this?

    our internet bills went thru the roof thats why and we looked at the traffic - guess what ? Porn sites, movie sites, tucows, game sites etc.

    2 staff sacked for breaches and now its a whole different workplace.

    I have zero tolerance for whiners, in a previous management role i was the one who had to deal with kiddie porn found on a computer by one of my support guys when he was fixing it (Aust gove so i had to call the police etc) and it was the most disgusting thing i have ever seen. Look at porn on my network get your balls lopped - what you do at home is your business and i like naked chicks as much as the next guy but i dont see it as appropriate in any circumstance for work.

    PS and for those of you who think iam a nazi we also filter mail and block .mov, .mpeg, .mp3, .wav, .vbs, .js and a lot of others - we spend a lot of time securing and managing our systems and theres no work reason for any of the above products (we would block jpegs as well but they are sometimes (our work study indicates only about 30% of the time) work related.

    Internet access is not a right at work, its a company provided privelege

    --
    I refuse to argue with Anonymous Cowards - if you want a discussion get an account....
  112. Re:Yea, dont want any WORK happening. by Cederic · · Score: 2


    yep, and I typically work 2 hours unpaid overtime every day.

    If I couldn't spend 2 hours on the net, then I wouldn't work that overtime.

    Since that time on the net gives me a break from my normal work, it refreshes and revitalises me, gives my brain a rest and often provides information useful to me at work. So I'm actually more productive by spending 2 hours on the net.

    Assuming that time spent browsing the web is non-productive is very short sighted and for IT people, probably incorrect.

    ~Cederic

  113. Putting a choke hold on employees yet to be hired by kopper187 · · Score: 2, Interesting

    A decision today to choke access to the 'net might be setting up management for a huge debacle in years to come.

    Imagine, in 3 or 4 years, when a fresh group of entry level employees arrive (job function will not matter at this point.) Manager asks new employee, tell me why X is happening. New employee doesn't know much about X so he/she wants to do a little research first. In their HS/college days, the research was done on the net, so new employee opens up the browser and attempts to access a search engine. Only an error is returned, citing restricted 'net access. So the new employee, after having to ask around a bit, finds out that you must get approval to have any sort of access. Now the fresh-out-of-school employee has to call IT to find out the procedure. He/she then must get various signatures from HR, management, and whoever else. That HR person is on vacation, so forget about getting approval this week. Later on in the day, eager to find out how his/her new employee is doing, the manager asks about the answer. Now the new employee is screwed, on their first day.

    Moral of the story? The next generation of employees is being brought up in an environment where knowledge is known to be easily available on the 'net. Due to this, they begin to rely on this means of learning more. Web classes are now tought in most colleges, many secondary schools, and some primary schools. 2nd and 3rd graders look things up for homework asignments on the web. Students learn to rely on the web to help them learn and solve problems. But when they get to work, they won't be able to do so and will be stuck on their first days.

    Don't beleive it? You should. There is absolutly no way I could preform at my best without the web. It allows me to find out anything I might need to know in order to be an effective problem solver (a major part of my job.) I started using the 'net to help myself learn around '93-'94, at the beginning of HS, when it [the 'net] was in its infancy. Imagine someone who began using it yesterday, or today, as a secondary school kid.

    Although the security problems merrit much concern (hey- I'm in IT too!), a simple end to unrestricted 'net is a very short-sighted solution. And I'm not even mentioning all the other aforementioned reasons 'net access is inherently good.

    BTW, on a personal note, the day I am stripped of 'net access is the day I stip my employer of any thought time spent on company business off company time.

  114. If I were you by Sycraft-fu · · Score: 2

    I'd take the time to contact a lawyer and ask about a wrongful termination suit. Perhaps there was a clause in your contract prohibiting this, but my gut feeling is that this was a bit less than legal. I think it would be worth your time and money to consult a lawyer about it.

  115. If viruses are the problem... by Alex+Belits · · Score: 2

    ...why won't they look at the source of the problem and ban Outlook. Or, even better, Windows?

    And if they are so indoctrinated with "we-need-Windows-for-our-business" stuff, why not just block all email attachments (and learn to communicate in text)?

    --
    Contrary to the popular belief, there indeed is no God.
  116. SSH by Bender+Unit+22 · · Score: 2

    I need to have SSH open in order to support and work at our customers. And as long I have SSH and HTTP I am happy. It's amazing what you can pipe through these ports. ;-)

  117. I finally got around it all by SNACKeR · · Score: 2, Interesting

    Not everyone will be willing to do this of course, but I got around our company's strict proxy server (that only allowed http over port 80 and ftp over port 21) by using Remotely Anywhere in HTTP tunneling mode. I am not sure if there are other products that will do this, but I tried 3 or 4 others before I found one that worked.

  118. Workplace democracy by bacchusrx · · Score: 2

    It's attitudes like this that convince me daily that we need a stronger labour movement in technical industries.

    I am continually amazed at the attitudes out of people here at Slashdot. On the one hand, we've got all this fire and fury for free software -- a concept which seeks to dissolve the idea of intellectual property, for reasons which apply to all property -- yet we have, on the other, people who seem set that it's OK to sell yourself to your boss, for 8 hours or 10 hours or whatever... and that during that time, only he -- and his privileged managers -- have a right to tell you what to do while you're at work.

    I'm not saying we've got a "right to surf the Internet at work." That's trivial. Still, I'm shocked by the prevailent argument that we don't have a right to complain, or to have a democratic say in the policies that govern us at work.

    It's insane. I would've figured there'd be more self-respect out of this bunch...

    BRx.

    --
    Life after capitalism? The participatory economics project
  119. Re:Yea, dont want any WORK happening. by Gannoc · · Score: 2
    The studies show people with internet access at work waste 2 hours per day on it.


    Yeah, except those "studies" are done by companies with a vested interest in selling filtering software.

  120. $30,000 for e-mail filtering software? by davidarcher2000 · · Score: 2, Informative

    From the article:


    The biggest developments are around email prevention, experts say. Elaborate content filtering software, which can run upwards of $30,000 to install, can block all but the tamest incoming emails, and most attachments, said Trend Micro's Genes.
    ...
    But instituting these new security measures can be a costly and labor-intensive investment, experts say, likely discouraging firms with meager IT budgets from upgrading beyond the status quo. "It's a question of resources," said a spokeswoman at UK-based Sophos Anti-Virus. "If you have one or two guys implementing IT at your organization, it's not going to make much sense."


    What a crock... I am a network administrator (and basically the ONLY IT employee) for a small company of about 50 people and using some procmail scripts on our FreeBSD mail server, have been able to accomplish this with probably about 3 hours total of set up time. For those interested, here's a URL to a FREE solution to blocking e-mail attachments based on extensions, filenames, and even content (it can scan for Office document macros). Procmail Security

    Since I've been there, we've had absolutely ZERO e-mail based viruses/worms that penetrated the desktop through our mail server (One did get through but that was through an executive's AOL account...)

    So far, most employees have been very cooperative towards the policy and are grateful that they don't have to be so worried when they read about e-mail viruses going around because the server automatically mangles or quarantines viruses that match the ruleset we implemented.

  121. Re:What's wrong with that? by richieb · · Score: 2
    Are your employees babies or idiots? If you treat them as such, they will act accordingly.

    How about allowing net access, with a well know use policy, and trust your employees to be adults.

    --
    ...richie - It is a good day to code.
  122. No more internet at work... by ReidMaynard · · Score: 2, Funny

    In related news, scores on Tetris and up over 30% worldwide .....

    --
    -- www.globaltics.net

    Political discussion for a new world

  123. XML will solve some of the e-mail problems by SurgeMaster · · Score: 2, Interesting

    If XML becomes the de-facto standard for document content and styling, proprietary formats (e.g., Word) will no longer be an issue re: security, and neither will their consequent e-mail attachments.

    --
    "One empirical experiment is worth a thousand expert opinions." -Bill Nye
  124. Corporate America by Sternn · · Score: 2, Interesting

    I can't believe people here actually think the policies stated in that article are BAD. I mean, anyone with a few weeks experience in a decent sized corporate IT environment can tell you these kinds of rules are needed to keep order on the network.

    Yes, we have virus scanning software that scans all email, desktops, and user shares, but that still does not mean viruses do not get in. Users like to check their 'free' email on Yahoo, AOL, Hotmail, and other places and bring many in around our normal system.

    People complain filtering content in the workplace seems draconian, but I see no reason users need to be viewing 'hot, young, fill-in-the-blank' websites anyway. In fact, in some states, like in Virginia, it is illegal to view adult content on state owned computers. As a former employee of the state, I saw 14 people fired in a one year period for surfing adult sites. You first get a warning and they start monitoring all http traffic from your box. Next your gone. People still thought they could get away with it.

    As far as the other so called harsh draconian measures, think about this - most users are not techno-savvy. It's not a Microsoft issue, it's a person issue. Some people hate computers, they hate to use them, and they break them often. All software crashes as some point or another. Reviewing our helpdesk tracking software I can point out many Mac's and UNIX issues that they have had to solve as well as microsoft issues.

    Think about this - do you wear a tie to work? Why? It's corporate policy. Do you work better with a tie on? Why don't we just ban tie's because wearing them seems useless. Corporate polices are there for a reason. Apperance, preformance, and substinance counts. It's what seperates the Fortune 100 from the rest of the pack. Polices like the ones discussed further this mentality. If you don't agree, fine. Work for a small more personalize company, but don't expect to be on the cover of Forbes anytime soon.

    Bottom line, most users not in IT are computer ignorant. They call up and ask what their password is, after they create it themselves. Should we blame the companies that make the software? Should we blame measures put forth to stop people from hurting themselves? Why should we try and place blame on anyone? This is more of a western philosophy. In eastern thinking, people focus on the problem and fixing it, not on placing blame on a group or individual.

    An old tech guy I used to work with summed up this argument pretty well in something he said to me about the shipping department in a company I used to work for. The department had multiple new calls to the helpdesk every week from these guys. Many times, the guys down there (large, burly, bearded men) would break their boxen so bad they would have to be replaced. We couldn't even figure out how they broke some of this stuff, but they did, constantly. I asked about it one day and he said to me:

    "The shippping department? Well...I'll put it this way, you could leave three cannonballs down there on Monday, and by Wednesday, they will have broken two of them and lost the third one."

    Sometimes you have to save users from themselves.

    {/rant}

    --
    -Sternn
  125. Re:Internet access is a *symptom* of the real prob by Cro+Magnon · · Score: 2

    Yes!!! If I'm focused on a high priority project, I don't have time to post on /. In fact I have no problem working thru my breaks, lunch, and OT. However, if work is slower, or bogged down, or waiting on someone else, that's when I browse/post. Prior to having Web access, I'd go shoot the bull with a co-worker, and I guarantee that if he was also having a slow day, I could easily blow MORE than 2 hours there.

    --
    Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  126. Re:!FUD !FUD !FUD by Dr+Caleb · · Score: 2
    Zero-tolerance makes baby George Carlin cry
    If not zero tolerance, then it's discrimination. Even in the form of "Well IT is responsible enough to have access..." Sure they might be, but you are still discriminating no matter how you look at it.

    "Corporate inhumanity" is a fact of life, it's called capitalism. If you don't have to deal with it, more power to you, but the rest of us do.

    As for George Carlin, he's an irritating commie pinko anyhow :-)

    --
    "History doesn't repeat itself, but it does rhyme." Mark Twain
  127. No, all they care about is money... by Svartalf · · Score: 2

    ...the people proposing this aren't the companies concerned about security, but rather people with a vested interest in selling you a "solution" to your "problem".

    If they were interested in security, they'd be suggesting much less agressive reactive measures (even with such draconian measures, something will slip through and present you with the same woes as without them...) and suggesting more proactive ones.

    --
    I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
  128. Slashdot staff should lobby congress against this by Pengo · · Score: 2


    Else they could loose their source of income, bored techies browsing slashdot at work.

  129. Call me an Admin-Nazi by bobdole369 · · Score: 2, Interesting

    I surf your hard drive from my desk looking for games to delete (actually lock you out so you can see it, but can't run or delete it). I walk through the rows of cubes looking for people playing Tetris, SMB, and yes even Solitaire is outlawed. I watch the web logs for suspect sites, and then I set up surveillance. Hmmm, looks like user jdreger is writing an email to his friend about how silly Martha's being... We can't have that. Oh lookie here, and hes getting around the firewall with a proxy site. He's fired. Make an example of him so the others will comply.

    At my work I am one of these creatures. I used to be one of the users, and did the same things they did. I feel bad about selling out sometimes, but my boss wants to ensure 100% efficiency on the part of the technicians. And a technician playing games or writing email or surfing the web isn't making money. And that technician not making us money may be why I get laid off next year. It's a horrible fascist regime we run at my work. No wonder we have such a high turnover rate.

    --
    Lousy facepalm.
  130. A persistent person can still get around it by praedor · · Score: 2

    On some Air Force bases, one is not permitted to access yahoo, snotmail, outside pop servers, etc, while on duty and with military computers. They have proxy servers that attempt to restrict access to such sites. It also attempts to block access to "questionable" websites (any site with the word "sex" in it, even if it is a biology/scientific site, gets blocked - there are a lot of other sites that sporadically suprize me with a message about not being authorized to access this site and my ip has been logged). Nonetheless, I STILL access my outside pop mail servers - I simply find the chink in the proxy armor and get my mail anyway. Usually, the same tricks I use to get to my mail also works for other incorrectly blocked sites (with a "bad" keyword associated with its URL).


    You are not supposed to connect any computer to the network that isn't registered and thus authorized either (no personal laptops allowed without special permission). I am able to connect anyway and make it appear that my laptop is my authorized desktop machine. Of course, I am in a somewhat privaledged position - being the supervisor of an IT subgroup on the base - and I know how the system works, what is techinically not allowed and knowing how to foil most of the blocks. It is doable to get around restrictions on accessing personal email, etc. It just might take a certain amount of tinkering and experimentation.

    --
    In Bushworld, they struggle to keep church and state separate in Iraq as they increasingly merge the two in America.
  131. cool by Erris · · Score: 2
    Make port 3333 go to port 21 on box a, and 3334 go to port 21 on box b etc

    This is going to sound stupid, but how do I get my mom to see port 3333 instead of 21? I've seen the ipchains directive to do things on my end, but I have not figured out the other side. Most family members will only use a browser to look at things, sad but true. What does is it look like on say IE or Mozilla? ftp://65.x.xxx.x -what?

    --
    DMCA, Hollings, Palladium. What might have sounded like paranoia is now common sense.
    1. Re:cool by ryanwright · · Score: 2

      Most family members will only use a browser to look at things, sad but true. What does is it look like on say IE or Mozilla? ftp://65.x.xxx.x -what?

      ftp://xxx.xxx.xxx.xxx:portnum

      or,

      http://www.yourdomain.com:3333/pictures/babygirl .j pg

      --
      -Ryan, with the unoriginal sig
    2. Re:cool by Erris · · Score: 2

      Thanks, I'll try that out.

      --
      DMCA, Hollings, Palladium. What might have sounded like paranoia is now common sense.
  132. Re:Yea, dont want any WORK happening. by Anonymous+Brave+Guy · · Score: 2
    The studies show people with internet access at work waste 2 hours per day on it.

    Cite, please?

    Personally (as a professional programmer) I often browse tech-related sites at lunchtime. My browsing of /., MS sites, a few decent on-line rags, etc. is the main thing responsible for the level of technological knowledge I have, and on which my employer and its clients rely. For example...

    • It is responsible for virus warnings getting to our IT guys faster than the security updates to which they subscribe.
    • It is responsible for my knowing more about Visual Studio .NET than anyone else on the team before it came out, and subsequently providing informed arguments for and against the move to management.
    • It is responsible for my level of knowledge of the programming languages and techniques I use every day to write a better product.
    • And, most important of all, it's responsible for my being laid back enough after my lunch break to get stuck right back in again.

    Bet you can't beat that with any two hours of extra "productivity" per day.

    As the saying goes, if you think training is expensive, try ignorance. Think about that, and perhaps you'll reconsider your views on letting competent and professional staff surf on demand.

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  133. Re:They're right. by Rick+the+Red · · Score: 2
    Why not go back to a 1980's-era environment with a legacy communications package and a clunky internet email gateway?
    Such luxury! Back in the 1980s the only people with email (well, where I worked) were managers (they had PROFS). In the early 1980s we wrote our code on paper and the data entry clerks typed it onto the punch cards; later they typed it onto magnetic media -- big improvement!

    By 1982 we had terminals of our own (I guess they paid for them by cutting the data entry staff), but they were up at the front of the room and we had to wait to use them -- often we fought over them. While we waited we revised our code by editing the printouts with red/blue double-ended pencils: red for deletes, blue for adds. I still have one of those pencils as a souvineer, and some punch cards and green striped paper printouts -- remember those? This was back in the sea-of-desks days, well before cubicals. We didn't need cubicals because we were coding on paper and the only phone calls were work related (on the shared phone, mind you - one per every 5-6 workers).

    If you had email and any sort of communications package in the 1980s, you were lucky! Ahhh, the good old days.

    --
    If all this should have a reason, we would be the last to know.