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Handspring Hides Flash ROM in Handspring Treo

miradu writes: "TreoCentral has just posted an intriguing article about how the Handspring Treo has Flash ROM - something that Handspring claims it doesn't. They've worked with Brayder Technology to create applications to utilize this newly discovered feature. It brings up the question, Why do developers lie about features in a device - especially if they are features that are wanted? Does anyone know any other examples?" Strange -- hardware manufacturers don't often underestimate their products' capabilities, do they?

191 comments

  1. That one is easy by fidget42 · · Score: 5, Informative

    It allows them to remove the Flash at some point in the future and replace it with a cheaper ROM. If they don't tell you that they have a Flash, then you won't complain when it is removed. I would expect the next version to be missing the Flash.

    --
    The dogcow says "Moof!"
    1. Re:That one is easy by roalt · · Score: 1

      For exactly the same reason I don't tell my employer I have a driver's license.

    2. Re:That one is easy by kasperd · · Score: 2, Funny

      Exactly the same reason? Are you planning on loosing it?

      --

      Do you care about the security of your wireless mouse?
    3. Re:That one is easy by gotan · · Score: 2

      TreoCentral also offers this explanation and it explains why Handspring doesn't announce this feature. But TreoCentral also mentions, that it might cost about $5 per device to include the Flash-Rom. But Flash-Rom, and the ability to upgrade your OS is a great sales argument, so i wonder if the value-add isn't worth $5 (or probably a little more after taxes) to a lot of customers (this brings up the question, which market is their main target: the geeky folk who want a device they can upgrade when they want to, or the folks who don't want to be bothered with "complicated" updating-procedures).

      Also now that the information is out, that there are flashable treos available maybe Handspring better rethink their sales-strategy. If they now start producing treos without Flash-ROM a lot of folks will still try to get the flashable versions and pester salespeople about version numbers etc. and in general be dissatisfied with a treo that has this feature removed (and to them it makes no difference if Handspring anounced it as a feature or someone else).

      --
      "By the way if anyone here is in advertising or marketing... kill yourself." -- Bill Hicks
    4. Re:That one is easy by Chanc_Gorkon · · Score: 3, Insightful

      Yes but if Handspring does not release a ROM update having it doesn't really do you any good does it?

      Joel

      --

      Gorkman

    5. Re:That one is easy by orthogonal · · Score: 2, Insightful

      This is a false economy. Not only would I be more than willing to pay $5 for flash, but the lack of it will probably cost Handspring my business in the future.

      I own a Handspring Visor Deluxe now, and I'm quite happy with the machine and with Handspring's service. But I need to upgrade for two reasons: I'm starting to see apps I want that won't run under my current OS, and I read enough on the machine that I want a color version. Were Handsprings flashable, it would be a no-brainer.

      But I'm not only stuck with an out-of-date OS, I waste a lot of space with built-in apps I've long since replaced with better versions. So it's likely a Palm for me next time, and all over $5.

    6. Re:That one is easy by Troed · · Score: 2, Informative
      Exactly. It's very common to use flash in the first batch of a product, since that's just the continuation of testruns that of course had flash so you could iron out all bugs. The second batch usually has masked roms instead.

      (Experience from developing for handheld computers and cellphones is behind the above statement)

    7. Re:That one is easy by Heironymus+Coward · · Score: 1

      I can grasp that explanation; and you're right, it does seem easy. but here's another example: I recently bought an HP Pavilion 750n. one of the features I was specifically looking for was firewire, and since I planned on using more than one firewire device, more ports were better.

      at Fry's, the display said one firewire port.

      on the box, it says one firewire port.

      in the documentation, it says one firewire port.

      and on the website, it says one firewire port.

      but there are two ports.

    8. Re:That one is easy by Anonymous Coward · · Score: 0

      No, but he may plan on "losing" it.

    9. Re:That one is easy by Rick+the+Red · · Score: 2

      That can go both ways. I once had a Compaq Presario 1230 laptop, which I bought used on eBay. Go look up information on it and just about every site you check will tell you it has two PCMCIA slots. But it only has one! The problem is that the chip they used does support two slots, so Windows and all the diagnostic software reports "two slots" -- but there's only one physical slot -- I guess the people who report these things take the software at its word and don't physically look at the computers they test. Since I bought it used I don't know what Compaq claimed for it, but the lesson is to not believe everything you read on the web. Fortunately one PCMCIA slot wasn't a limitation, since I didn't need both a modem and a network card (the internal winmodem was worthless under Linux).

      --
      If all this should have a reason, we would be the last to know.
    10. Re:That one is easy by Anonymous Coward · · Score: 0

      People write new BIOS's for DVD drives to remove the region dependency. I'm sure talented people somewhere would hack the thing to shit and release new ROM code to anyone that wants it.

    11. Re:That one is easy by Chelloveck · · Score: 2
      This is a false economy. Not only would I be more than willing to pay $5 for flash, but the lack of it will probably cost Handspring my business in the future.

      But look at it from the company's point of view. On the whole, whether or not they have flash or ROM isn't going to change the sales figures. Sure, a few of us care and won't buy something without flash, but the vast majority of the PDA-buying market neither know nor care about the difference. Net loss, a fraction of a percent of their market share.

      However, say the price difference between flash and a masked ROM is $5. (Not sure if this is accurate, but I know that masked ROM is cheap, cheap, CHEAP!) They're not likely to pass the savings onto the customer now, are they? The price is determined by the marketting department at what they think people will pay for the device, not what it costs to build. So the company will pocket the $5. Multiply that by the sale of 100,000 units, and you've made a cool half-million in extra profits. profits. Okay, let's say that 1% of your potential market is lost because they want flash. You've lost 1,000 sales. So your profit from using a masked ROM instead of a flash is only $495,000. Still sounds like using a masked ROM makes better sense.

      Okay, so why does the Treo have an unadvertised flash? Could be that they're planning to remove the capability in the next rev. Maybe they were rushing this design to market and didn't have the lead-time to get a masked ROM made. Maybe it was easier to manufacture with a flash instead of an EPROM. Substitutions get made all the time, often because the purchasing department finds a better deal on something.

      Case in point -- In a product I worked on, we had to add last-minute support for another manufacturer's flash because purchasing found a slightly better price from them. We had to add new drivers to the firmware, but that's a one-time engineering cost as opposed to a recurring cost on the bill of materials. Now we can manufacture the devices with whichever flash parts are cheapest. I can imagine the same argument holding true for using flash vs. ROM.

      (Although one time this sort of cost reduction came back and bit the company in the butt. We released a product with "just enough" RAM, because going to the next larger size chips would have added $1/unit to the bill of materials. The very next firmware release, marketting told us that they wanted all sorts of new features that weren't possible with the amount of RAM in the product. Sorry, you lost.)

      And do manufacturers understate the device's capabilities? You better believe it! We had two similar models. The actual advertised difference was that one had a high-quality long-life part, where the other had a cheaper shorter-life part instead. However, that wasn't enough product differentiation for the marketting team. They were afraid too many customers would buy the model with the cheaper part instead of the more expensive (and higher profit margin) model. So, they decided that the model with the cheaper part should run slower. The two units had the exact same CPU board, but we had to put in extra wait-states to slow down the code on the cheaper model. The two units even used the same code; we simply detected whether we found the cheap or expensive part, and programmed the memory wait-states appropriately.

      The moral of the story is, companies will do anything they can to make a buck. And the minds of marketting folks are often incomprehensible to us engineers, and vice-versa.

      --
      Chelloveck
      I give up on debugging. From now on, SIGSEGV is a feature.
  2. And option B... by MosesJones · · Score: 3, Interesting

    This isn't _standard_ on all of the Treo's and is only used in certain manufacturing runs, so some of the things tried here could fail, or screw up the system you have. So in the specs they don't mention it as the use of FlashROM was down to a costing decision on a paticular run (maybe they bought in bulk to support other products, or had left over elements that could be incorporated).

    This is like assuming that just because one PC has a paticular motherboard with paticular tweeks that every PC has that.

    The Treo is still butt ugly mind.

    --
    An Eye for an Eye will make the whole world blind - Gandhi
  3. Samsung i300 by The+Jake · · Score: 5, Informative

    Users of the Samsung i300 for the longest time were told that there was no flash rom, and that the operating sytem was not upgradable.

    Then FlashPro came out and proved that there was flash in the i300.

    Upgrading the OS is still not an option, considering that there are lots of propreitary extensions to the OS.

    However, the flash capabilities of the devices were hidden for quite a while.

    Jake

  4. long range vision by cr@ckwhore · · Score: 5, Interesting

    I think at least in Handspring's case, they've had a philosophy of planned obsolescense by building their products with hard ROMs.

    Obviously, they can't be upgraded that way, so in their all knowing marketing minds, they're hoping users will continue to upgrade to newer products from Handspring.

    Originally, they claimed that the lack of a flash ROM was a price saving measure, but I tend to think that in some cases, a flash rom would actually be cheaper.

    Now that the treo has a flash rom, and they're lying about it, what do they expect? Of course users are going to make use of that 'hidden feature' now!

    Handspring, you ought to 'embrace and extend' now that the gig's up.

    --
    Skiers and Riders -- http://www.snowjournal.com
    1. Re:long range vision by stripes · · Score: 2
      Now that the treo has a flash rom, and they're lying about it, what do they expect?

      They are lieing about it? Didn't the article cite Handsprings on Knolage Base as saying more or less "sure, we have FLASH now, on some devices, but we don't promise to keep using it".

      I think that matches up with the truth.

      It may not be a good idea, but that doesn't make it a lie! (it also may be a good idea, if very few people would use the flash, it might be better to make $5 more per unit by switching to MROM and lose some of the people who would have used the flash...of corse if it were my choice I would pay the extra $5 because I would rather patch the OS in ROM then have a RAM patch that a hard reset can take out)

  5. Re:Because in this case by Anonymous Coward · · Score: 2, Informative

    PhysicsGenius is absolutely right. See this research paper for more information on why they don't want you to know the facts.

  6. All your conspiracy theories are belong to.. by neroz · · Score: 1, Funny

    ... ah fuck it.

    Back on topic: obviously, they planned to release a newer model at a later date - "Now with flash rom!" - ye ol' upgrade path to hell.

  7. Re:Because in this case by bsDaemon · · Score: 1

    So....you are saying the less technicaly inclined are going to know it can even happen? I'd bet money on the fact the majority of people in the world don't know what ROM is. Otherwise Gateway wouldn't sell so many, and people would realise Windows is not "all that it can be"

  8. Just another customer support de-feature I suspect by Whispers_in_the_dark · · Score: 3, Interesting

    It has been my experience at least that companies regularly hide things I would consider features because they don't want to deal with customer support issues surrounding those features. This more often happens, so it seems, when the feature involved is either complicated or delicate (or both for that matter).

  9. Support is the answer by xtheunknown · · Score: 2, Interesting

    Sometimes Hardware (or Software) manufacturers include features that are either experimental or transient and they don't mention them because they don't want to provide support for those features. If it something that the system uses, but application software shouldn't, then they probably won't mention it in the specs.

    --

    They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.
    1. Re:Support is the answer by redwoodtree · · Score: 2, Interesting

      I have to agree with this. For example, iTools is a service provided by Apple which includes mail at the @mac.com domain. They provide POP and SMTP however it was little known that IMAP was there all along too. A perfect example of a hidden feature.

      If it had been widely advertised support would have been a nightmare but they could have probably sold more disk space. But the bottom line was that people understand POP and they don't understand IMAP.

    2. Re:Support is the answer by stilwebm · · Score: 1

      Plus, IMAP users tend to leave more messages on the server, increasing the need for capacity on their part.

    3. Re:Support is the answer by Anonymous Coward · · Score: 0

      THere is another reason docs may be wrong. Usually documentation is done LAST. But not before testing is done. So some things change a bit just before the tech writer has spent weeks or even months trying to get it correct. Even then they are probably reading off a spec sheet. And trying to get anyone from eng to listen to them. Then there are the last minute tweaks that go into things to make it work.

      All this goes against what I feel is proper design. But hey shit happens...

  10. Yet Another Opinion by f00Dave · · Score: 1

    Let's say they announce it's got Flash ROM, then people start hacking it, then "standard" apps no longer work on people's PDA's, 'cause their OS has been whacked up. What do you get? Returns! And what does that hurt? Profits! And who has to pay to support this stuff? Not the users!

    If it was *designed* to be hacked with (*cough cough xbox cough*), then yes, Flash ROM would be a selling point. But it wasn't....

    BTW, for a while, I thought the story was about a kerfuffle between Macromedia and the PDA people. =)

    --
    .f00Dave
  11. Re:Because in this case by Anonymous Coward · · Score: 0

    There was a recent study by a German scientist Dr. Helmut Pottman proving that leaving your PDA in direct sunlight for just 10 minutes a day could erase your PDA's EPROM-chips in just a few weeks. The PDA could start acting erratically in a few days, but they usually lasted for at least two weeks. One way to protect the pda is to put a thin sheet of plastic over it. Helmut discovered this after accidentally placing a sandwich wrapper on top of his PDA.

  12. Re:Because in this case by tomstdenis · · Score: 1

    overwrite rom or flash? Um you realize that digital cameras both have a flash bulb and flash/rom memory right?

    And you got +2?

    Tom

    --
    Someday, I'll have a real sig.
  13. Engines and CPUs by servoled · · Score: 1

    It isn't all that uncommon for automotible manufactures to underrate the performance of engines in cars, or cpu manufactures to underestime the chips that they market as x Ghz.

    --
    "I have a porkchop, you have a porkchop. I have a veal, you have a veal".
    1. Re:Engines and CPUs by paradesign · · Score: 1, Offtopic
      yeah i love al of those japanese cars with exactly 276hp, when they really rate at like 350hp. i specificly thinking of the Mazda RX7, the Nissan Skyline (R34, etc) and the Toyota Supra.

      although this is caused by the japanese government placing a hp cap at 276hp, because you would never need more than that, ahem 640k, ahem, aahem. but the japanese gov. trusts the automakers and does no actual testing so twin turbo Supras would roll off the line pushing like 350-400hp.

      --
      I want 2D games back.
  14. possible reason (limited run or not) by Cyn · · Score: 1, Interesting

    they aren't publicizing it possibly because their licenses for the palm os don't allow upgrades. I don't know the whole issue behind licensing and whatnot, but I think I remember something about it being cheaper for them to go the ROM route and not offer upgrades per device, but the buying in bulk issue is also a possible one, perhaps more likely.

    --
    cyn, free software and *nix operating systems enthusiast.
  15. Profit by prof187 · · Score: 0

    My guess is that they want to try and keep as much of the profit inside of the company as they can. If another company can utilize this, then they could be making the money instead.

    --

    My other sig is an import.
  16. Why? Support by Your_Mom · · Score: 5, Interesting
    It brings up the question, Why do developers lie about features in a device - especially if they are features that are wanted?
    Easy, one word: Support. I am quite sure that Handspring doesn't feel like supporting a million handsping Treo's where their users downloaded the lastest PalmOS upgrade that theire neighbor used on their m 505 and burnt out thier Treo. I am reminded of the PA cartoon where nintendo has to support GBAs when peoepl try to install the Portable Monopoly sytem.

    Maybe they planned to tell us later, maybe its a fluke and is only in certain models. Who cares?
    --
    Objects in the blog are closer then they ap
    1. Re:Why? Support by Your_Mom · · Score: 1, Redundant

      whoa... Typo city. I need my coffee.

      --
      Objects in the blog are closer then they ap
  17. In response to the Editor by Anonymous Coward · · Score: 0

    Strange -- hardware manufacturers don't often underestimate their products' capabilities, do they?

    Nvidia does this every year. They release a card that is purposely hindered, calling it "normal". Then 6 months later they release what they should have released 6 months ago, calling it "Ultra" or to the same extent. Except with the GF4 MX line. There they just "Ultra-Ultraed" a GF2. Hope they shoot themselves in the foot when all those mx cards run Doom III like poop.

  18. Classic Example....from Apple by supernaut · · Score: 2, Interesting

    On the original Rev.A iMac, Apple included what was known as a "mezzanine" slot. While Apple never used this slot for anything, some people did. I believe someone even rigged up a floppy drive into it. (This was before the HUGE boom in bondi blue USB peripherals)

    --
    Supernaut
    1. Re:Classic Example....from Apple by Hadlock · · Score: 1

      not positive if we're talking about the same thing, but the rev. A iMacs had a slot that resembled a PCI slot very closely, and i believe it was infact one. you could buy an aftermarket voodoo 2 banshee for it, i believe, that really made the video fly on those old iMacs. apple got wind of this and shut them down almost as fast as they shut down griffin and their iPod-turned IR tv remote control mod (which would be bad ass, and a good reason to buy an iPod....oh well)

      --
      moox. for a new generation.
    2. Re:Classic Example....from Apple by tfrayner · · Score: 2, Interesting

      Yup. The 3Dfx voodoo2 card (MicroConversions GameWizard) I installed in the mezzanine slot really extended the life of my computer. It's a shame Apple dropped it from the Rev.C onwards (IIRC). Maybe the company wouldn't have gone bust and we might even have had up-to-date drivers for it. Yeah, in my dreams...*sigh* :-P

      --
      The best newspaper in the USA: the Anderson Valley Advertiser.
    3. Re:Classic Example....from Apple by First+Person · · Score: 2

      Can you substantiate the charge about Griffin Technologies? It is interesting to read their press release for a product that they clearly don't ship. What makes you certain that this was withdrawn due to pressure from Apple and not due to a more innocent reason?

      --
      Given one hour to live, the student replied: "I'd spend it with professor FP who can make an hour seem like a lifetime."
    4. Re:Classic Example....from Apple by Hadlock · · Score: 2

      the best i can say is that i heard it on a mailing list for tibooks, of all things. i can't seem to find the actual email currently, but the person who mentioned it originally didn't have anything backing his statement up....call it a rumor.

      --
      moox. for a new generation.
    5. Re:Classic Example....from Apple by Anonymous Coward · · Score: 0

      To say that Apple dropped the slot because of Voodoo upgrades is absurd. The real reason is that the engineers hid the presence of the slot from Steve Jobs. Jobs did not want major expandability to be a feature of the iMac (to keep price down and to keep new computer sales up!) .. when he found out about the presence of the slot, he forced engineering to remove it for the next rev.. simple as that. It had nothing to do with outside vendors "taking advantage"...

  19. Flash by Anonymous Coward · · Score: 0

    Flash ROM is certainly more expensive than mask programmed ROM's, if only by a few pennies.. but those few pennies in volume production will cut into profits.

    But, it would make sense, with an OS burned into a ROM, that you'd produce the 1st 5000 or 10000 units with a Flash ROM, and release them to employees and a few reviewers/testers under an NDA for testing.. if they find bugs, you can easily modify it, and later on (after the 1st few months of them being available) you switch to mask programmed ROM's to save the money in volume production.

  20. Viruses, trojan horses? by The+Creator · · Score: 1

    Maby they discovered it was succeptable to those things. And it was too late in the product cycle to change it(the duh answer is to add a fysical jumper to protect from flashing). So they just shut up about it.

    --

    FRA: STFU GTFO
  21. I think its not supported by palmOS. by SuperCal · · Score: 1

    I've never used a treo, but I have had several Palms over the years. While all models had Flash Memory, the only way to use it directly with the stanard palm distribution tools was though a hot sync with a ROM Upgrade direct from palm. I have a samsung I300(other palm phone). This phone does not allow regular upgrades from palm because it has custom mods to the OS which are basicly extenions to allow the phone and Palm to talk to each other. In other words sence Samsung, will not update the OS there are no upgrades and no way to use the Flash ROM without aftermarket solutions. The Treo is likly the same. Handspring probly doesn't want to provude tools to use the flash memory, so it tries not to let people know its there.

    --
    Business News and Resources: www.usasource.net
    1. Re:I think its not supported by palmOS. by SuperCal · · Score: 1

      I reread the article, and I this time I knowticed that the authors seem to think that memory was ment to be used by the the end user, in which case my previous guess would be invalid

      --
      Business News and Resources: www.usasource.net
  22. Read the Article by kawaichan · · Score: 1

    According to the same article, Handspring had been putting Flash Roms in Platinum, Prism, and Edge, so it comes with not much suprise that Treo has flash rom as well.

    They probably mananged to get themselves a better deal from the flash rom people so they sticked flash instead.

    Another explanation would be that features such as 3G and email alert requires space off the ROM instead of your memory.

    Don't get too exicted just yet since non of the PalmOS devices today are OS5 capble, the flash rom is for extra storage for now, before Handspring've decided to use them all for patches and additional features etc.

    --

    kawai
  23. Re:And option C...Yer an idiot......Choose C by Anonymous Coward · · Score: 0, Flamebait

    Ok you obviously didn't read the article and are a karma whore or the editors are dumb too. Quote from said article.
    According to more than a month of strung-out research, TreoCentral has learned that Handspring has included 4 MB of Flash ROM for the OS; in addition to the 2 MB of Flash ROM for the radio, with every single Treo 180, Treo 180g, and Treo 270 on the market.
    Since you didnt read the article you are the one assuming. And you made an ass out of you and ming. And if you've ever seen Ming when he's pissed off he's not a happy person. And as for The treo being butt ugly, i think you need your glasses checked. Go read the article and it has a really nice picture. Looks much better than what Palm offers, IMHO.

  24. Re:Because in this case by be-fan · · Score: 2

    Wow. I'm impressed. For the record, a photo-flash doesn't actually erase flash-ROMs. That's not what flash-ROM means...

    --
    A deep unwavering belief is a sure sign you're missing something...
  25. Here's why they don't want people to know about it by Bowie+J.+Poag · · Score: 0, Redundant



    Speaking from experience, I can tell you for a fact that "undocumented" features are far more common than you would expect... Virtually every piece of consumer electronics in production today has at least one feature turned off, typically a feature that had a potentially undesirable impact on the customer, or got in the way of Company X meeting their release date.

    Unless you work at Apple, all products usually go through all sorts of functional tests before the final product is delivered into the hands of the consumer. Sometimes, a few of these features aren't reliable, or additional time would be needed to write in support for them. Keep in mind, any such change would mean revising the manual, revising the OS, all sorts of nastyness they don't want to get into until the next generation of the product comes along. Very rarely is it due to a particular part being broken, or unreliable.

    The bottom line is, the business world hasn't quite caught up with the idea that Americans are resourceful tinkerers.. They like hidden features. Anyone who remembers notching their floppies with a whole punch can tell you the same.

    Cheers,

    --
    Bowie J. Poag

  26. Re:Because in this case by ViXX0r · · Score: 0, Offtopic

    I'm seriously hoping that this post was meant to be funny. In which case it should be modded as such.

    --
    University - a box of academia nuts.
  27. VW does this with their cars by qurob · · Score: 4, Interesting


    Take a look at the cars with the 1.8 Turbo engine.

    By changing the ECU programming, they can add power by adjusting boost pressure, air/fuel/spark maps...

    The car can magically gain 10-20hp between model years, all with the click of a mouse.

    Aftermarket ECU tuners can get the same results out of the cars that are just a few years older.

    But, "15 more HP than last year" is a great selling point for a car.

    1. Re:VW does this with their cars by Anonymous Coward · · Score: 0

      Voiding your treo's warantee is one thing. Voiding your car insurance is another.

    2. Re:VW does this with their cars by Tower · · Score: 2, Interesting

      Actually, if you look at the 1.8t in the 2001 models (150 hp), the first half have the original 150hp engine/turbo, and the second half have the newer turbo unit (same as the 2002s) with a litte boost removed to achieve the same 150hp.

      The original 150hp models can be easily and safely modded to 170-180 hp, while the new 170/180 hp models (depending on which car it comes in) can be fairly easily modded to 200-220hp via a new ECU.

      The first VW 1.8t (150hp in the Passat ~1998) was rougly the same engine as the 170hp 1.8t in the A4... no sense in having a premium car brand if you don't distinguish it in numerous ways.

      --
      "It's tough to be bilingual when you get hit in the head."
    3. Re:VW does this with their cars by GroovBird · · Score: 2

      Well, it's not that simple.

      I used to drive a 90bhp VW Golf TDI model '97, when there was a 110bhp available as well. It wasn't just the electronics set lower, it was also some parts in the engine that had a higher quality, for example tubes that can sustain more pressure.

      Take the latest S3 model from Audi, for example. At 210bhp, it has a 1.8T just as the Audi A3 @ 180bhp has. It's not only the electronics that have been finetuned, as I read somewhere in an advertisement for chiptuning that can bump up the 210bhp to about 235bhp.

      And here's another reason:

      Car manufacturers make cars for a wide market, especially European car manufacturers. Fuel is not the same quality in all countries as standards are set differently, and they just need to make sure that the car performs almost the same in all countries.

      Dave

    4. Re:VW does this with their cars by ethereal · · Score: 1

      That's funny, I don't recall my insurance agency mentioning any restrictions that my car had to be in "stock" condition in order to retain insurance. Although I imagine that if I introduced a problem that resulted in an accident, they'd be happy to not pay any proceeds.

      --

      Your right to not believe: Americans United for Separation of Church and

  28. Re:Because in this case by NoMoreNicksLeft · · Score: 2, Flamebait

    Since when do we mod up retards?

    Every time I see something like this, modded up as if it were fact, I want to cry. Go ahead, mod me down as troll or flamebait, but it's the goddammed truth. PhysicsGenius is anything but.

    I believe that, in some trollish way, he refers to the old UV erasable EPROMs that are hardly ever used today. Hello, Brainiac, not only do those always have a sticker over the window to prevent accidental erasure, but they would be inside the case. That's right, aside from the stray 1 in 1 trillionth photon that tunnels through a quarter inch of plastic, any EPROMs would be safe.

    If only it were an EPROM, that is. Flashrom is electrically erasable, no light of any wavelength is involved. Nothing short of long-term high dose gamma rays is likely to have any effect whatsoever.

    Please, please, if you see this in m2, kick the ass of the moderator that gave this "interesting".

  29. Re:Because in this case by GigsVT · · Score: 1

    He is thinking of EPROM which are erased by UV exposure, a completely different type of ROM.

    A photoflash does contain a lot of UV though.

    --
    I've had enough abrasive sigs. Kittens are cute and fuzzy.
  30. Playing the numbers by Kris_J · · Score: 2
    This way the vast majority of people that screw with their flash RAM will actually know what they're doing, or at least what they're risking.

    Personally though I've never seen the need to use the built-in flash RAM on my TRGpro, since I have a (*gloat*) 128MB CF card.

  31. Telecom industry by Anonymous Coward · · Score: 0

    The way I see it, if you want to be able to sell devices that are supposed to work in service-fee based commercial networks (e.g. cell phone networks), it is very common that strict rules apply. If you can mod the BIOS of your cell phone, it might open security holes that allows you to mess with the network, change phone number, stuff like that. I am not saying that it _is_ possible, or exactly _what_ you can do. But it can be so that the FLASH cover-up is a last-minute thing thrown in by the legal department of a major network provider. They dont want people even to try.
    Personally, I think that they said it is not FLASH is so that they can downgrade to mask ROM when their SW is stable.
    FLASH might in many cases be cheaper, though.
    Performance perhaps; FLASH typically has faster read cycles than ROM.

  32. Programming Flash by Joel+Ironstone · · Score: 1

    It might be that they didn't want to include all of the necessary control for flash programmin in their system. With flash (maybe its just the kind I work with) you cannot write to or read from a single address. You are restricted to sectors, and have to erase (make all 1s) a sector before writing to it again. This involved plenty of control, and if they gave the user's access to the flash they would have to make sure that certain sectors were protected and that they're internal apps didn't cross over any sector boundaries. Sure this is probably a good software engineering practice in general, but sometimes more trouble than its worth when you are simply conscerned with getting your product out as quickyl as possible.

  33. posted specs less than actual by Anonymous Coward · · Score: 0, Insightful

    Not computer related, but Porsche's posted performance specs on their cars (e.g. top speed, 0-60 acceleration) are more often than not *extremely* conservative. The vehicles (most often the turbocharged cars) typically perform a bit better in real world conditions than they are supposed to according to the papers.

    I think this is much less prevelant in the computer industry where typical performance specs are almost always under ideal conditions.

    Just my 2 cents.

  34. My favorite quote by mdahlman · · Score: 5, Funny

    My favorite quote from the article:
    I ask all these rhetorical questions for a reason: I want to know what you think.

    er... you keep using that word. I do not think it means what you think it means.

    1. Re:My favorite quote by Anonymous Coward · · Score: 1, Informative

      Yes, the proper adjective would have been "unrhetorical".

      The educational system in America sucks balls.

    2. Re:My favorite quote by jdavidb · · Score: 1

      I send you this rhetoric in order to have your advice.

    3. Re:My favorite quote by Anonymous Coward · · Score: 0

      Um, the word "rhetorical" was never in the article. You added it yourself.

      Page 3, paragraph 6: I ask all these questions for a reason: I want to know what you think. Please discuss this on our boards, email me your thoughts, or whatever. Let yourself be heard.

      Go check yourself if you don't believe me.

    4. Re:My favorite quote by Anonymous Coward · · Score: 0

      Did you know "gullible" isn't in the dictionary?

    5. Re:My favorite quote by frenetic3 · · Score: 1

      Inconceivable!

      --
      "Where are we going, and why am I in this handbasket?"
  35. Re:Just another customer support de-feature I susp by PigleT · · Score: 1

    Be cynical, blame marketing instead. Next version was going to be "new, with added Flash ROM" and $100 more than this... ;)

    --
    ~Tim
    --
    .|` Clouds cross the black moonlight,
    Rushing on down to the circle of the turn
  36. Its the history by mjstrom · · Score: 2, Interesting

    When the Visor first came out Handspring made a point about how they didn't use Flash ROM in the device and how that was a cost saving to the consumer (ie made the device lower priced). They made a big deal about it in their marketing materials.

    Now, what happens when they reverse their position?

    1. Re:Its the history by Schnapple · · Score: 1
      Also, the Visor's OS couldn't be upgraded. At all. I've still got one of the original Visor units on me right now and I'm still running PalmOS 3.1.

      If they had Flash ROM in the Visor and the OS could be upgraded then a good chunk of the people would screw it up - the Visor is not a venerable machine. If people screw it up then they will call in and then Visor is on the phone forever with the average end user talking them through flashing the ROM, upgrading the OS, rolling back to the previous version or - worst case scenario - being liable for the data they lose. Handspring doesn't want this so they don't make the ROM flashable and they end it right there. The amount of money they save in potential support gets passed to the consumer.

      Plus the Visor was something of a "first step" system - most people want to upgrade to a new hardware unit eventually.

  37. in response to your question by swagr · · Score: 2

    Strange -- hardware manufacturers don't often underestimate their products' capabilities, do they?

    ALWAYS. Ever hear of overclocking?
    And not just computer hardware, but pretty much anything built is tested PAST the point that it's good for.
    If your car's guages tell you it redlines at 6500 rpm, it probably really redlines at 7000. If an elevator says "20 People Max" it really means 30 or 40. etc.

    --

    -... --- .-. . -.. ..--..
    1. Re:in response to your question by Mr.Sharpy · · Score: 2

      I think there's a reason for underetimation in those cases...it's called safety and reliability. Would you want to get on an elevator loaded with 39 people when on the door it says 20 people max? Manufacturers calculate downwards on capacity to take into account variations in material tolerances. Sure the elevator might support all those people, but what if the day the spun the cables for it they happened to use some slightly weaker cable. It might have been within in the manufacturers specified tolerances, but it might reduce the load capacity.

      The specifications manufacturers provide are generally that capacity at which they gaurantee their product to perform. Sure, some product samples may perform beyond those specs, but then others may fail immediatly after they are exceeded. Just because of variations in manufacturing.

    2. Re:in response to your question by Anonymous Coward · · Score: 0

      I think your analogy is off a bit. Cars, CPUs, elevators, etc are rated based on statistical probability of failure. Sure, most elevators could hold two to three times the advertised weight, but then you would always get some idiot who tries to squeeze in and sends it plummeting to the basement. Or a fluke in manufacturing makes a support cable weaker than normal. So engineers add in a safety factor so those little glitches don't even come close to the danger area. However, that's very different from hiding the capabilities of added hardware. Flash versus burnt memory would be like comparing a CDR disk with a CDRW. The two are very different and there is no gray area between the two. Either the disk can be rewritten or it can't. No tweaking will change that.

    3. Re:in response to your question by MacGod · · Score: 1

      The reason elevators/car gauges work that way is to allow a safety "buffer" zone. If your tests indicate the elevator can hold 30 people, you say 20, because you *KNOW* you'll be fine. Because i the elevator just happens to fall on the 21st person, guess who the lawyers come after? Te elevator designer. Same thing for people who burn their engine out at 6501 RPM.

      It's standard engineering practice to leave a margin of error for safety reasons for things like cars, bridges, elevators etc.

      --
      "Reality is merely an illusion, albeit a very persistent one " -Albert Einstein
    4. Re:in response to your question by lsommerer · · Score: 1
      If an elevator says "20 People Max" it really means 30 or 40.

      I was always under the impression that elevators were designated this way to account for... um... caloricly challenged people. I would feel much better about getting on an elevator with 20 super models than getting on one with 20 people leaving an overeaters anonymous meeting (ignoring the obvious issue of overlap between these two groups).

    5. Re:in response to your question by HeghmoH · · Score: 1

      Actually passenger elevators typically have a safety factor of around 10. So when it says 20 people max, the cables won't actually break unless you somehow squeezed 200 people in there. But that's because if the cables break, people could die. Most computers aren't like that.

      --
      Mod down posts with a "Free Mac Mini/iPod" sig, they're spam!
    6. Re:in response to your question by TeddyR · · Score: 1

      Or at least the EULA denies all responsability... :-)

      [have you read the EULA in netscape's browser recently]?

      --

      --
      Time is on my side
  38. Clearly its to future-proof it by rjw57 · · Score: 0, Troll

    Move forward 6 months. Handspring now announce the 'quadro' PDA with the flash ROM feature and everyone rushes out to buy more PDAs to replace the one they have. This doesn't cost the manufacturer anything though since they already spent the moeny designing the flash stuff so they appear to have launced a new product with a feature people want with no net outlay -- and they've had 6 months of people unwittingly field testing the design for them...

    --
    Rich
  39. Palm OS licensing issue perhaps? by topham · · Score: 4, Interesting

    Whats the chance they license Palm-OS on a reduced rate because it isn't 'upgradable'?

  40. fake hidden wireless modem by ranger8x · · Score: 0

    there was a program that went around for palmOS a while ago that claimed to be able to use a hidden feature in the dragonball processor in some earlier model palms. it was supposedly able to act as a cell phone, and came with a dialer to connect to an ISP. when you tried to call, it would make the sounds like a phone, but would always say it's busy or something. lol

  41. Some Earlier Examples by twisty · · Score: 5, Interesting
    > Strange -- hardware manufacturers don't often underestimate their products' capabilities, do they?

    It's common for the aspirations of engineers to be lobotomized a little by the larger marketting beast. I've read several articles on the web where a Celeron motherboard could be greatly sped up by placing celophane tape over a single pin of the Celeron's card edge connector. But then we stray into the area of overclockers...

    THE EARLIEST EXAMPLE that springs to mind is on Radio Shack's TRS-80 Color Computers. There was some story about doubling the RAM by bending two pins on a socketted IC chip. The story was that the onboard capacity was crippled for the sake of easy in-store upgrades.

    1. Re:Some Earlier Examples by alienmole · · Score: 4, Informative
      That might be the earliest example in the "PC" industry, but IBM was much earlier - they used to (perhaps still do) charge big bucks to perform "upgrades" on customer mainframes by enabling hardware that was already in the machine.

      Mainframes would ship with various disabled features. Remember these were room-size devices (well, multiple large cabinets which would fill up a big room). When the customer wanted an upgrade, an IBM technician would be sent out, he would rearrange some jumpers, enabling a feature, and the customer would receive a bill for e.g. $100,000 for a memory upgrade.

      IBM made no apology for this: you were charged for the functionality you received, and the fact that the "upgrades" already existed inside the boxes in your computer room was irrelevant.

      So perhaps one can blame IBM for having started the ball rolling on the idea of strong control of "intellectual property" by the vendor... I wonder if anyone back then "hacked" their own mainframes?

    2. Re:Some Earlier Examples by Theodrake · · Score: 2, Informative

      The worse case I came accross was a printer from IBM. They had two models. One printed at 60 cps the other at 120 cps. The only difference between the two was a soldered in short. You could pay IBM to upgrade your slower printer. The engineer would show up and snip the solder. You now had doubled your speed. The engineer had no fear of showing me this, because he knew my employer would never let us perform this simple operation ourself.

    3. Re:Some Earlier Examples by Bryan+K.+Feir · · Score: 2, Informative

      THE EARLIEST EXAMPLE that springs to mind is on Radio Shack's TRS-80 Color Computers. There was some story about doubling the RAM by bending two pins on a socketted IC chip. The story was that the onboard capacity was crippled for the sake of easy in-store upgrades.

      Hmm. If this is what I think you're referring to, that's not quite true. (You may be referring to soemthing I hadn't heard about, of course.)

      What Tandy did do with the early CoCo 2 series was to take 64K memory chips that had tested with one or two bad bits, grab a set of them that were all bad in the same half of memory, then sell the result as a cheap 32K machine. Because of the way the Microsoft BASIC ROMs were mapped into memory, you couldn't use more than 32K of RAM under BASIC anyway.

      Side note: because of the way dynamic RAM is arranged with row and column addresses, DRAM chips will always have an even number of address bits. So nobody ever made 32K chips (which would require 15 address bits).

      Soon enough 64K chips became dirt cheap anyway, so there was no point in using bad ones; it was still cheaper to use 64K chips than twice as many 16K ones for a 32K computer. And besides, the CoCo 2 motherboard didn't have enough memory sockets to use 16K chips. The 'extra' 32K was only useful if you were running something like Flex09 or OS-9; OS-9 being a real-time multi-tasking operating system written for the 6809 processor, and available for the CoCo back in the early to mid eighties.

      So it wasn't a matter of 'easy in-store upgrades'; it was a matter of it being a lot cheaper to build that way.

      -- Bryan Feir

    4. Re:Some Earlier Examples by stripes · · Score: 2
      So perhaps one can blame IBM for having started the ball rolling on the idea of strong control of "intellectual property" by the vendor... I wonder if anyone back then "hacked" their own mainframes?

      Er, "their own mainframes"? Surely you know IBM did not sell mainframes for an extreamly long time, just rent them. Sure it was in your machine room. You had to supply power and cooling, and your own experts to run it...but IBM still owned the machine.

      I don't know exactly then the practice stopped (I'm not old enough to have gotten in on more then the tail end of the mainframe's era of supremicy...and Amdahl had been around for a while by the time I knew anything!). I'm guessing very late 70s, but more likely the early 80s.

      By the way, I think Sun is currently doing this with their high end machines now. Of corse they advertise it. Interesting policy.

    5. Re:Some Earlier Examples by multipartmixed · · Score: 2

      IIRC, Sun is doing this with their E10K servers. They are advertising it as a bonus -- easy processor upgrades! But I have been told -- in fact, by Sun Tech Support guys -- that this was because Sun couldn't get the bus density up to where they wanted it by socketing the CPUs on the motherboard. So they just soldered 'em on, and make you pay for them when you want them.

      I have also heard -- from less reputable sources -- that Linux/Sparc will use all of the CPUs on an E10K, regardless of what you've paid for.

      --

      Do daemons dream of electric sleep()?
    6. Re:Some Earlier Examples by CTho9305 · · Score: 1

      Reminds me of windows NT 4 vs windows NT 4 server - two registry keys and a few hundred bucks were they only real difference.

    7. Re:Some Earlier Examples by Anonymous Coward · · Score: 0

      ...and a whole bunch of domain/server management tools. The point is, even if you disabled the threads watching those registry keys, and flipped your workstation into a server, it would take more work to actually be able to use it as a server.

      Of course, if you have one valid copy of NT Server... no problem! And to fuck with the licenses... I don't see anything in the EULA that says I can't change registry keys or stop code running on my machine.

  42. GPRS upgrade? by Anonymous Coward · · Score: 0

    They do officialy say that Treo is upgradable to have GPRS. So, they did already said that Treo has flash ;)

  43. Everything I know on the issue by Calroth · · Score: 1

    Handspring have a flash rom on the treo because the current rom has bugs and they want the ability to update it. There's already been a flash update for early Treo 180 models. Once they iron out the bugs, they'll burn it in a masked rom for new models, and save money.

    There is no space for user apps on the rom by default, the OS takes up all 4MB, but you can delete the foreign language apps to free up space

    The rom is a toshiba type

    There is 2MB (maybe 3MB, I forget) of flash on the mobile radio too.

    Handspring have always admitted to having a flash rom, but do not support any utility which modifies it, the article is in one of their knowledge-base pages.

    There probably won't be any major Palm OS upgrades in the foreseeable future, and almost certainly not for the Treo. Palm OS 5 won't run on it.

  44. Re:Because in this case by swagr · · Score: 2

    Just so ya know.
    There are memory chips that are reset by exposing them to light.

    Taken from here.
    An EPROM (erasable-and-programmable ROM) is programmed in exactly the same manner as a PROM. However, EPROMs can be erased and reprogrammed repeatedly. To erase an EPROM, you simply expose the device to a strong source of ultraviolet light. (A window in the top of the device allows the light to reach the silicon.) By doing this, you essentially reset the entire chip to its initial-unprogrammed-state. Though more expensive than PROMs, their ability to be reprogrammed makes EPROMs an essential part of the software development and testing process.

    --

    -... --- .-. . -.. ..--..
  45. Now! With! Flash ROM! by Mighlo · · Score: 1

    Rather than simply invent a new model, they could bargin out the old one, and give an extra boost, by claiming to have installed a Flash ROM for your convenience.

    Same product, new label; and since they never promised that the old one has a Flash Rom you can't feel cheated when you open the box of your new handspring, only to find it eerily similar to the one you already had.

  46. You could also by wirefarm · · Score: 2

    There was a recent study by a German scientist Dr. Helmut Pottman proving that leaving your PDA in direct sunlight for just 10 minutes a day could erase your PDA's EPROM-chips in just a few weeks. The PDA could start acting erratically in a few days, but they usually lasted for at least two weeks. One way to protect the pda is to put a thin sheet of plastic over it. Helmut discovered this after accidentally placing a sandwich wrapper on top of his PDA.

    You could also keep it under your tinfoil hat - that should protect it.

    "Thin sheet of plastic" protects it? More so than the thick sheet of plastic that the case is composed of?

    "Dr. Helmut Pottman?" Surely he's published his "recent study" on the web somewhere? Show me the link - German's ok, I can read that...

    C'mon... You can troll better than this! (Though you might want to send your post to ZDNet - they might fall for it...)

    --
    -- My Weblog.
    1. Re:You could also by Anonymous Coward · · Score: 0

      You might want to try a google search on "helmut pottman"

  47. GPRS upgrade by martin · · Score: 2

    So tell me IF they hadn't got flash ROM's in them how the heck would the software upgrade to enable GPRS work then?

    Answers on post card :-)

    Yes the Visors don't have flash ROM's but the treos have. That;s one of the nice things about them.

    1. Re:GPRS upgrade by Cato · · Score: 2

      PalmOS lets you put OS patches in RAM that apply to the ROM - this is how they patched the non-Flash ROM in the original Visor. This technique is also used by Palm because the binary patches are easily removed, unlike a full upgrade.

  48. Hardly unheard off by SmallFurryCreature · · Score: 3, Interesting

    Happens all the time. CPU's are one extreme example. Early Intel celerons had the hidden capacity to be used in a multi processor setup. This was only changed when Intel noted that a lot of users where opting to buy two dirt cheap celerons rather then the overpriced PII(I) they wanted you to buy. Same with overclockin. It is easy enough to accomplish with an AMD chip, don't have Intel myself anymore so couldn't say, but AMD sure as hell ain't telling users about it. I started my IT career on the PROGRESS platform, RDMS and 4GL in one. Their monitoring tool had a "secret" section I only learned about when a rep visitid for some testing.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  49. Why do developers lie? by Bigfishbowl · · Score: 4, Insightful
    >Why do developers lie about features in a device
    The developers of the hardware usually aren't the ones who are lying. I work for a fairly large company and I can safely tell you that the engineers (that's me) don't sit around and plot to hide features. The way it usally goes down is that some guy in marketing gets a hold of technical documentation that is being developed along with the product. Once he gets it, he gives us a call and starts asking if feature so and so should really be documented. One thing is for certain though, marketing seems to get the final say as to what gets published and what doesn't.

    The corperate benifit of some of this stuff is fairly easy to see. For instance, say we make a chip called the Wizbang 3900. Now, this chip is going to be released in the 3901, 3903 and 3909 flavors each with different features. Since a run through the fab can cost upwards of $500k, it is much easier to just make one version, then just label them differently. The same thing is true with the development boards. A lot of times the board is only populated with the parts to allow that feature set. By populating more/different parts of the board, different features can be achived with out requiring a different board spin. All of this saves money and development costs, but does lead to some documentation holes.

    So in short, blame it not marketing not the engineers. We're the good guys.

    1. Re:Why do developers lie? by martyb · · Score: 3, Informative

      The developers of the hardware usually aren't the ones who are lying.

      Agreed! I've seen that happen more than a few times. Thought it might be useful to add another possible reason why some features are hidden.

      My expertise is with software (20+ years in QA), not hardware, but I've seen the hiding of features happen several times. In my experience, the develpment cycle starts off with marketing making its pitch for what needs to be in the product release, and development pushes back with what is feasible in the time frame, as well as what they would like to do. There's some negotiation, and then development goes off to "do their thing". And all is happy and good.

      Then QA appears and does its thing. Sometimes QA is called in right from the start; other times the product is almost ready for release and someone thinks it might be good to have QA look at it before it is shipped tomorrow. I actually have seen a few projects released on time, under budget, and with the promised capabilities. But, that is sadly the exception rather than the rule. Even with an early participation by QA, there are often far more developers at work than QA people. The number of possibilities goes up exponentially, and there's just not enough time to test everything as it is developed. Design errors and implementation errors are found. Rework is required. Deadlines loom. All is not as happy and good as it once seemed. And then it happens.

      Maybe it's a nasty memory leak that builds up over time. Maybe there's a variable that gets corrupted, eventually. And there's not enough time to isolate it and fix it. So, instead of yanking out all the questionable code (which would introduce its own bevy of problems), the common approach is to just remove access to it (e.g. removing a choice from a pull-down menu) and, of course, removing all reference to it in the documentation.

      So, there's quite possibly some hidden functionality in a program (or a piece of hardware), but it was hidden for a reason. If you're a bleeding-edge kind of person, go have fun. In light of your particular circumstances, it might well seem to work okay. But, if you need to be able to rely on the application or system, it might be a Really Good Idea(TM) to use only the documented features. You might miss out on some helpful features, but you might also save your butt.

    2. Re:Why do developers lie? by alienmole · · Score: 3, Funny
      But, if you need to be able to rely on the application or system, it might be a Really Good Idea(TM) to use only the documented features. You might miss out on some helpful features, but you might also save your butt.

      Darn! You mean I shouldn't be using the hidden "overclocking" option I found on my pacemaker? But I feel so alive with my heart going at a steady 180bpm all the time!

    3. Re:Why do developers lie? by Anonymous Coward · · Score: 0

      yah i heard that the ti-73 has the same hardware as the 83+ but weak software so its cheaper and has fewer features

  50. Naw. Here's the real reason... by Anonymous Coward · · Score: 0

    It's because there's super secret spyware in the device that needs the flash memory to gather data on your useage habits for later reporting back to big brother.

  51. Remember the USR Sportster Incident? by Asprin · · Score: 2

    I vaguely recall US Robotics doing something like this with their early Sportster modems a few years ago. IIRC, you could turn your $250 Sportster 14.4K into a $400 Courier Dual Standard (HST!) 16.8K by sending a command string that flipped a switch in the firmware and enabled the Courier code. I tried to find a page on it, but the best I was able to do was a few messages archived in Google groups.

    Do hardware manufacturers understate the capabilties of their products? I guess the answer is "All the time, man. All the time."

    --
    "Lawyers are for sucks."
    - Doug McKenzie
  52. First of all... by nochops · · Score: 2

    First of all, it's not the developers who lie most likely, but that's just nitpicking. It's probably the marketing people.

    But anyway, they probably lie for the same reasons that Microsoft disabled OS calls necessary for a bootloader to function.

    ***They don't want you to boot PalmOS, or WinCE, or whatever off the device and install something else.***

    I'm not into MSoft bashing, but even I can't deny this one. They did it, plain and simple. And now it appears that Handspring may be using similar tactics.

    I know it sucks for those of us who like to install alternative OS's on our PDAs, but on the other hand, I can also understand why it doesn't really fit into their business model.

    Just think of it as Ford welding their cars' engines in place, so you couldn't easily swap the engine for a different one.

    If you want to easily use an alternative OS on your PDA, here's the best options in no particular order, IMO:

    Ipaq
    Zaurus
    Agenda VR-3
    Old WinCE device and NetBSD

    THere are probably others, but it's too early to think.

    --
    "A terrorist is someone who has a bomb but doesn't have an air force." -William Blum
    1. Re:First of all... by Positive+Charge · · Score: 1

      > ***They don't want you to boot PalmOS, or WinCE, or whatever off the device and install something else.***

      I really doubt it's Handspring being a big meanie and not letting you use the unit any way you wish. It's almost certainly a contractual constraint in their license of Palm's OS.

      To identify the bad guys, look to the OS manufacturer.

    2. Re:First of all... by nochops · · Score: 2

      You may be right.

      I've never owned a Handspring or Palm, so I can't comment. I was just going by prior experience.

      --
      "A terrorist is someone who has a bomb but doesn't have an air force." -William Blum
  53. Re:That one is easy - WRONG by Shwag · · Score: 2, Insightful

    Well, maybe wrong is a little harsh. This is all opinion. I'd strongly say that the reason why though is that they don't want companies or people writing their own instructions on the ROM. After all, they strongly support PALM OS, and they wouldn't want to make it easier for people to migrate to other software.

  54. haha by Anonymous Coward · · Score: 0

    haha

  55. Every single... by MosesJones · · Score: 2

    Ummm and the ones produced next week will be the same, and every run was checked. They didn't find any exceptions to their theory, but again this doesn't meant that there are none. Have Handspring confirmed that FlashROM is standard... nope.

    And in terms of butt ugly, sure it beats Palm but does it beat... http://www.symbian.com/news/2002/soneric-p800-2.ht ml or http://www.symbian.com/news/2001/nokia7650-feat.ht ml ?

    --
    An Eye for an Eye will make the whole world blind - Gandhi
  56. Re:Because in this case by timt · · Score: 1

    Flash rom is EEPROM or Electronicly Erasable Programmable Read Only Memory

  57. Treo 300.. by rootlocus · · Score: 1

    This article on TreoCentral is even more interesting.. They did a review with pictures of the Treo 300.. That's the Sprint CDMA Model.. Wish they had some more info on when it will be available, since this is the one that I'm waiting for..

  58. Another example: DEC's microVAX by Anonymous Coward · · Score: 1, Interesting

    After the development of the VAX (1977-78 with large wire wrapped boards), VAXes on chips were developed (early to mid 80s), a small system was eventually developed: the microVAX. It had two bus board expansion slots (a proprietary DEC bus - was it Q-bus?) originally. The platform was wildly popular and sold well, yet they wanted to sell even more. They tried to do so by cheapening down the box and lowering the sale price. One thing they did with the cheaper version of the microVAX was to provide only one bus expansion slot, keeping the price point for the two bus slot system higher. The cost to re-tool the box fab plant would have been rather high, hence for the cheaper box the same mother boards were used and the second bus slot was filled in with epoxy rendering it unusable. Some enterprising customers, with access to chemical stockrooms filled with appropriate epoxy solvents, found that with a bit of dissolving, scraping, and cleaning; the cheaper microVAX could be made to have two bus slots just like its more expensive older brother. The VAX hardware hack went down in history as a legend.

  59. duh by Lord+Omlette · · Score: 2

    It's an easter egg!

    --
    [o]_O
  60. Because when they leak it, it will get press by sjonke · · Score: 1

    As can be seen.

    --
    --- What?
  61. Why developers lie. by heroine · · Score: 2

    If it's a copy protection workaround of course they lie. That's why they're called "devices".

  62. OT: Indiglo back-lighting by Anonymous Coward · · Score: 0

    I'm still using the Palm III I bought originally for the simple fact that the only complaint I have about it is that it's difficult, sometimes impossible, the read under certain lighting conditions and nothing I've seen since, from either Palm or Handspring, has seemed to me to be all that much an improvement.

    My Palm III gets used much less than it otherwise would because of this :(.

    I note that both my Casio wristwatch and my Kyocera cell phone, both with Indiglo back-lighting, are easy to read under *any* lighting conditions. With smaller fonts, no less. (I'm not sure the Kyocera is actually Indiglo, per se, just something that looks much like it.)

    So what I'm wondering is: why haven't the PDA manufacturers caught on to this?

  63. If it's not there, I don't have to support it... by thepoolguy · · Score: 2, Informative

    When a product is designed, especially when the product is part of an evolving line of similar products, the product may contain bits of technology that are there to test various design points or manufacturing methods. While these are part of the product, if the features these technology pieces provide are not advertised, then the manufacturer has no duty to provide support for them.

    Support is one of the most costly items in a products lifecycle. I remember a statistic (I can't quote the source) that 50% of the cost of software is in the support and maintainance of it after release. I would venture that Handspring has looked at what it would take to support this feature and decided that there is not enough margin in the product to support it even if the capability is provided in the hardware.

    A final thought, they may have discovered some sort of performance or reliability problem with the flash ROM and instead of correcting the problem (potentially quite costly), they removed the feature so they did not have to support it.

    -tpg.

  64. Old Fogey's by Anonymous Coward · · Score: 1, Informative

    Late 70's/Early 80's Techtronics used to ship
    the 4014 Storage Tube Terminal. To convert it
    to a 4015 you paid some big bucks to Techtronics
    and a technician came out and clipped a couple
    of wires to enable the additional features.

    TI's TI-58/59 calculators had undocumented
    instructions that were useful in getting
    programs smaller (Direct access to processor
    stack). (1977?)

    Undocumented/Denied features have been going
    on for years. Why be surprised ?

  65. Re: almost, but not quite by Blondie-Wan · · Score: 1
    not positive if we're talking about the same thing, but the rev. A iMacs had a slot that resembled a PCI slot very closely, and i believe it was infact one. you could buy an aftermarket voodoo 2 banshee for it, i believe, that really made the video fly on those old iMacs. apple got wind of this and shut them down almost as fast as they shut down griffin and their iPod-turned IR tv remote control mod (which would be bad ass, and a good reason to buy an iPod....oh well)

    The Voodoo2 card (not Voodoo Banshee) was made by MicroConversions and publicized as much as they could, so Apple "getting wind of it" is a somewhat misleading characterization - this was a product (the iMac GameWizard) sold openly and advertised, not some secretive hack like a blue box that was sold on the QT. Apple didn't kill the product (though they did remove the "mezzanine" slot from iMacs sold from January '99 on); MicroConversions went out of business for a number of reasons (customers sort of rebelled against the company for its high prices and unsatisfactory driver support). IIRC, another company bought up unsold iMac GameWizard inventory and continued to distribute them; I believe they even announced intentions to continue manufacturing them, although I'm not sure whether these plans ever went through. The market for them (gamers with early iMacs) is finite and fairly small, so I wouldn't expect the cards to continue to be manufactured forever anyway.

  66. "Does anyone know any other examples?" by Kufat · · Score: 1

    The TI-83+ Silver Edition (graphing calc) has approximately 96KB more memory than the standard TI-83+. However, Texas Instruments doesn't allow the user to access this extra memory through the OS, although there are a few programs that use it for certain features. (See VirtualCalc on ticalc.org if you're interested and/or disbelieve me.)

    Hopefully, they'll make this memory usable in a future OS version, but I kinda doubt it.

  67. And then amazingly in 2 years your engine fails! by sheldon · · Score: 4, Insightful

    Do you seriously thing that an automaker would advertise their engine as having only 140 hp if with a small software change they could get 160 hp? I mean come on.

    No, they spec the engines out based on a number of factors relating to emissions, fuel economy and reliability. So by tweaking you adjust the compromise. Automakers do refine engines over time to gain more power, but they try do so in ways that don't effect it negatively. By that I mean, decreasing reliability or not allowing the car to meet US regulations regarding emissions and fuel economy.

  68. Re:Just another customer support de-feature I susp by Anonymous Coward · · Score: 0

    This is exactly correct.
    Take it from a developer for a multi billion dollar tech company. There are many features that marketing wants killed and get left in but hidden simply because it's too hard to test the version that has them removed. I have seen this in hardware and software both.

    I'm posting Anonymously to avoid various repercussions, in this case i'm playing the prudent Coward

  69. The original iMac is an example by mactari · · Score: 1

    The original iMac had a so-called Mezzanine slot that allowed people to upgrade the iMac's paltry 2megs of ATi Rage (iirc) video. The revision B iMac no longer had the slot soldered in, but still had the place on the motherboard -- and some companies offered to solder in a slot so you could install video card upgrades (the Voodoo 2 was the only one I'm aware of, but that was a big upgrade, esp in 1998).

    Apple didn't exactly deny the slot was there, but they weren't too excited to show it off (it's not in the iMac Rev. A's specs page) -- they made a pretty concerted effort to make sure people knew the slot wasn't supported. Wasn't long until the motherboard was changed and the slot was gone completely. Funny to think they were probably only saving a few cents to take the soldered slot off the mobo for Rev. B, but 2 times a million iMacs starts to add up!

    --

    It's all 0s and 1s. Or it's not.
  70. Re:And then amazingly in 2 years your engine fails by Anonymous Coward · · Score: 0

    Do you seriously thing that an automaker would advertise their engine as having only 140 hp if with a small software change they could get 160 hp? I mean come on.

    Actually, yes, they do. They love to be able to use the exact same parts between models but charge different prices. So they tweak it one way for the "normal" model and tweak it another way (at no cost to them, really) for the "premium" model. Otherwise they couldn't sell premium models without investment on their part. Have you ever heard of marketing?

    Of course, not all companies do that and it depends on who the car line is targeted at.

  71. Sounds kinda like the phone companies... by Anonymous Coward · · Score: 0

    Rare it is these days that when you pay for a T1 from the local encumbant monopoly that you actually GET a T1 connection.

    In reality, you are far more likely to get a DSL connection (usually HDSL) which mean they pocket the T1 installation fees and hand you a DSL modem instead of a router and have it run over a plain old copper pair.

    The silliest part is that most of the DSL technologies will go much much faster than T1, so if the would pass along the improvements to the customer that might not be such a bad thing, but of course, they limit it to the exact T1 speed.

    "You get what you pay for" only applies when it comes to customer savings, no company ones.

  72. Re:And then amazingly in 2 years your engine fails by Wolfier · · Score: 4, Interesting

    >Do you seriously thing that an automaker would
    >advertise their engine as having only 140 hp if
    >with a small software change they could get 160
    >hp? I mean come on.

    Single brand (Porsche, BMW) companies usually don't - but those who have luxury brands and ordinary brands (Toyota, Honda, VW, Nissan, Ford, GM...) do. They want to share parts to reduce cost, but have to intentionally downtune the cheaper brands to prevent it from competing with its own luxury brands.

  73. Re:And then amazingly in 2 years your engine fails by Wolfier · · Score: 1

    It happens in the computer world too. Remember the Celeron 450...er...300? And the i486 "SX"?

  74. Flash! ahhhahhhh saviour of the universe by TonyMillion · · Score: 1

    If flash is inside my treo under cover, its obviously because ming the merciless is in there trying to take over the earth. Now that you've let the cat out of the bag ming will find out... oh well, time to switch allegiences. Hail Ming. Hail Ming. (you can marry my girlfriend if you like, as long as you give me a planet or something)

  75. Re:Because in this case by Anonymous Coward · · Score: 0

    There is a difference. Erasing the data on a flash is done in blocks or over the entire chip.

  76. Maybe this was entirely intentional by hacker · · Score: 2
    Has anyone thought that this was intentional? Perhaps they didn't document it because they wanted to leave it there for future OS upgrades, patches, and other things.

    If users install applications into this flash space, Handspring can't upgrade or patch the OS using this flash space. Now the number of support calls quintuple, because users flashed applications into this space (violating their warantee, I might add).

    I see nothing at all wrong with what they've done, and it happens all the time in electronics.

  77. Re:Because in this case by Gordonjcp · · Score: 2

    Very poor quality troll. For one thing, PDA's don't use EPROMs, they use mask-programmed roms, which are faster and cheaper. Furthermore, sunlight doesn't erase EPROMS at all. I've tried it. Of course, it could be because there's not that much strong sunlight in these latitudes...

  78. Re:And then amazingly in 2 years your engine fails by boopus · · Score: 2

    Yes, they turn down the turbo boost because you're putting more wear and tear on the engine running it at a higher boost value. Less waranty repairs and a longer engine life are both valuble qualities to have in car not aimed at car enthusiasts.

  79. don't buy Handspring by khuber · · Score: 1
    I've always had Palms. Not having Flash ROM is the reason I avoid Handspring. I don't want to be fucked if there's a software bug or be unable to upgrade to a new OS.

    Don't support their disposable mentality!

    -Kevin

  80. Billy G did this too . . . by Anonymous Coward · · Score: 0

    > Does anyone know any other examples?"

    I seem to remember that you could turn a copy of
    Windows NT workstation into a copy of Windows NT
    server just by flipping a couple of bits in the
    registry.

  81. Early examples of purposely-crippled hardware.. by Anonymous Coward · · Score: 0

    The Wang OIS (late 1970's minicomputer) could be ordered with 2.5, 5 or 8 (?) meg hard disks. What they didn't tell you was that the difference between the 2.5 and the 5 meg versions was the DIP switch setting on the controller board... You would order the upgrade to the 5 meg, and the tech would come out, change the switch setting, reformat and reinstall. Then you would get the bill!

  82. Re:Some Earlier Examples - 486 SX/DX by fastdecade · · Score: 1

    Another early example (early 90s) was the Intel 486 chip series. The 486SX was the cheap alternative to the 486DX because it supposedly contained no math coprocessor. Ah, but it *did* contain a coprocessor - not that you could use it.

    486s were all built with a coprocessor, but the SX coprocessor was disabled.

  83. Re:Because in this case by Anonymous Coward · · Score: 0

    Very poor quality troll

    Is it now? Have you tried searching for the study? I have provided more than enough info for you to find it on the web.

  84. Re:Some Earlier Examples - 486 SX/DX by ocie · · Score: 2

    Actually, the story I heard is that Intel made 486 chips. The ones that ended up with working coprocessors were sold as 486DX, and the ones with broken coprocessors had the links to this part of the circuit severed and were sold as 486SX.

    I believe this is still going on with processor speed. They don't set out to make several different speeds of CPU, but rather make the CPU as best they can and sort them out by how fast they can be clocked after the fact.

    --
    JET Program: see Japan, meet intere
  85. Reminds me of the original iMac. by alernon · · Score: 1
    Remember when the original iMac (bondi blue) came with a infrared port on the front and a mezzanine port hidden inside (PCI varient)

    from the article:

    "At the time of its release, Apple wouldn't say what -- if anything -- an unlabeled "Bondi blue" port cover on the right side of the Revision A and B machines might be for. As it turns out, the closed architecture design of the iMac hides a 160-pin connector clearly labeled "MEZZANINE" on the motherboard. This connector is basically a sort of PCI variant (PCI is known as a "mezzanine bus.") Although Apple says the connector says the connector is for internal development only and shouldn't be used, a few third-party companies supplied expansion connectors for Voodoo2 video cards and other expansion options. Some postulated that this bus could someday provide a connector for a video capture system, based on hardware designed to support the "Final Cut" video editing software that Apple bought from Macromedia, but Apple discontinued the mezzanine bus and infrared port on Rev. C and later iMac models."

    These were included in the iMac, but apple issued warnings to third party developers to *not* develop peripherals that used these ports, and a couple of revisions later they were dropped.

    I'm guessing things like this happen when developers are still in the process of 'tweaking' their designs. Although the flash is more integral than a couple of ports maybe it will be dropped in later revisions of the treo?

  86. Underestimated capabilities by Obfuscant · · Score: 1
    All the time.

    Why?

    • Race to market requires using a part that is available (with more capability) instead of the designed part which will appear in the next production run.
    • Software support for hardware function was behind schedule.
    • Cheaper to use just one part in a model series. Some users won't pay for extra function, but some will.
    • Dangerous feature in the hands of the user.
    You all know about overclocking. How about:
    • Single density floppies are just double density ones that failed paranoid testing.
    • Many scanner radios with more memory than announced. Snip snip, more channels.
    • Many amateur radios that transmit outside amateur bands. A dangerous feature in the hands of an idiot, but a hot selling point for those who need it.
    • Autos with computer control, and reprogramming the chip improves performance. (The average program is for the average use -- high altitude use can benefit from a different program.)
    • Caller-ID boxes that come with 25 memory slots, but contain a stock memory chip that can do 99. Snip snip. US West gave these away with Caller-ID service, and wanted people to buy larger capacity. Cheaper to have just one hardware.
    So, yes, it happens all the time. The smart consumer can benefit.
  87. Handspring Treos by Anonymous Coward · · Score: 0

    Imagine a Beowolf Cluster of THESE!!!

  88. Dodgy by slainfu · · Score: 0

    Maybe the flash ROMs in question "fell of the back of a truck", if you know what I mean.

    --

    slainfu
    "I can't be a terrorist if you're sucking my bum."
  89. Why it's there... by eaglej · · Score: 1

    I think there's a very specific reason why the flash is there, and why it hasn't been talked about and may not be in future versions - the GPRS update.

  90. Cell phones with hidden Bluetooth by wheezy · · Score: 1

    Certain new cell phones (which shall not be named, due to NDA) have Bluetooth, despite the manufacturer's claims to the contrary. The chips lie dormant in the phones until the company can work a business model around them...

  91. Re:ESN & MIN PreProgramming? by Anonymous Coward · · Score: 0

    Since it has a cell phone & a PDA, the cellphone probally has worse security then an Oki 900.
    They might not want you to reprogram the cell phone.

  92. Re:Because in this case by Anonymous Coward · · Score: 0

    PhysicsGenius is a pretty darned good troll, but my favorite troll by far is Sir Elton John. He has only gotten two score 0s out of 27 messages. Impressive. Not only that, he's gotten a score 5 early in his career. Pretty damn shweet if you ask me.

  93. Sometimes they just understate the advertising by ErikTheRed · · Score: 2

    BMW claims their 2001-02 M-Roadster does 0-60 in 5.0 seconds. Mine does 0-60 in well under that (I don't have a good way to measure it precicely, but I've driven enough sports cars to have a good idea). The various auto mags that have run their own test place it between 4.5 and 4.75 secs. Why would BMW understate the performance so significantly? So that it doesn't cut into sales of the higher-priced M3 Convertable and the much higher-priced (and actually slower) Z-8....

    --

    Help save the critically endangered Blue Iguana
    1. Re:Sometimes they just understate the advertising by Anonymous Coward · · Score: 0
      Mine does 0-60 in well under that (I don't have a good way to measure it precicely, but I've driven enough sports cars to have a good idea).
      Yes there's no better way to measue something than by the seat of your pants, it's amazing that they even sell products out there that measure this sort of thing when they could just hire you.
  94. there are many benefits not telling you by lingqi · · Score: 1

    i don't know if many of you guys are realizing this -- but anybody have a clue how hard it is to find non-flash memory these days?

    i mean -- nobody uses those things? i bet you a dollar to a donut that meg-for-meg, flash comes in cheaper.

    think about other memories too -- EDO 256M is $42; PC133 SDRAM is 256M; wait a sec -- isn't SDRAM "better" than EDO?

    supply and demand, bud...

    besides -- not telling you that the thing is flash-able avoids you even *asking* an upgrade. it makes two things easier: tech support and $$;

    they make more money (you buy new system) AND they don't have to support wacked out Treo100 running Palm 4.2 configurations. hey i'd do it too.

    except back to the first point: i *would* put non-flashable ROM in the thing except that
    1) it will drive up the cost by 5 bux per unit
    2) if i ever need to do a recall (OS bug, say), i trash crates of units instead of re-flash and sell them refurbed
    3) any system that is really broke and returned and needs to be reflashed - i can't fix 'em

    yeah... i bet if you were them you would make the exact same choices.

    --

    My life in the land of the rising sun.

  95. Cost Of Goods drives this by steveha · · Score: 2

    I think at least in Handspring's case, they've had a philosophy of planned obsolescense by building their products with hard ROMs.

    Obviously, they can't be upgraded that way, so in their all knowing marketing minds, they're hoping users will continue to upgrade to newer products from Handspring.


    I disagree. Handspring has always had aggressive pricing: for what you get, the price has always been very good.

    (And recently they have insane low prices on Visor products... probably because sales took such a big hit after Donna Dubinsky said Handspring would be exiting the organizer market. People don't want to buy an orphan product, so Handspring slashed prices to keep sales moving. Ironically, the Treo 90 makes it clear that Handspring has not, after all, decided to exit the organizer market! But Visor devices with Springboard slots are never going to see any new models.)

    I used to work for a manufacturing company. They were obsessed with Cost Of Goods. If a flash chip really costs $5 extra, it would totally make sense for Handspring to want to get rid of it. $5 additional cost of goods is probably worth $15 on the retail price; they can abosorb that now but down the road that's a lot.

    I paid $300 for my first Visor Deluxe. You can now get one new for $120.

    And, all that said, how many Handspring customers really care? I've never bothered to install an OS update on my Visor Deluxe; I haven't had any problems with it, so who needs it? Once the OS is stable, having it in ROM won't bother very many people.

    I, personally, would cheerfully pay $20 or more for a flash chip on my PDA. However, I'm a geek, and most people wouldn't choose to pay that much. And it would cost too much to produce two versions of each PDA (the flash version and the cheaper ROM version) and let customers choose.

    I wish they could put the ROM in a socket or something so it would be easy to swap in a flash chip. Alas that isn't going to happen on a tiny PDA device, even if it didn't add to cost and make the device potentially less reliable.

    I don't have a problem with what Handspring has done. But I might try to buy one of the "early" model Handsprings now that I know about this.

    steveha

    --
    lf(1): it's like ls(1) but sorts filenames by extension, tersely
  96. Re:And then amazingly in 2 years your engine fails by jason99si · · Score: 1

    Proper adjusting of fuel/timing maps will not cause your engine to fail. In fact, if done properly, even increasing boost pressure will not lead to premature failure.

    It is true, in most cases you will be sacrificing fuel economy, or emissional quality. However, its often possible to gain horsepower by siming advancing the timing a bit. All that is required is to increase the octace of the fuel. So if your car makes 115 hp at 87 octace, you can have 120+ hp, if you dont mind the cost of 93 (if its available in your area).

    The problems come in when some moron buys a pre-burned chip, or doesn't know what they are doing when they alter the maps (ie. not on a dyno).

  97. Not too uncommon by httpamphibio.us · · Score: 1

    I really don't think this is that uncommon. Processor manufacturers do it all the time!

    --
    sig.
  98. An old, but similar example: Motorola 68EC030 by caveman · · Score: 1
    Many slashdotters will no doubt remember in the early amiga days, CBM shipped a lot of systems with 68EC030 CPU's. The 'EC' CPU was allegedly a plain 68030 which had passed CPU tests, but failed MMU tests. Consequently, the chip was unable to utilise virtual memory for one thing.

    However, the demand for 68EC030 CPU's outstripped supply by quite a large amount, and consequently Motorola took to stamping '68EC030' on the top of perfectly good, functional, fully-fledged 68030's and selling them at a cheaper price. I had one such beastie on my GVP accellerator card on my A2000 rev B6. It's still around somewhere.

  99. other example: Philips writers (old) by Kionk123456 · · Score: 1

    I worked at a Philips research site. During the days of the 2x and 4x writers they only produced 4x capable writers. The limits in speed/read/write were set by the firmware. (And ofcourse the frontpanel was a little different. )

    After a while the story leaked. On the web you could download 3th party flash tools that bypassed the build-in protection against 'overspeeding' your writer.

    I don't know if they are still doing this with their new writers.

    They reason why they did it? Low production costs. When a writer went out to mass-production (mostly in a cheap labour country) they only had to change the frontpanel and the firmware chip.

  100. Rio Volt Sp-90 underestimated by Anonymous Coward · · Score: 0

    Sonic Blue makes no mention of any firmware upgrade capability, and indeed, upgrade attempts fail at first. The Sp-90 is basically the same as the sp-100 though, so editing the the firmware image hex file and changing the model number on the first line to 'SP-90', followed by nulls, will allow you to upgrade the firmware on the SP-90 model to the latest of the SP-100. Also, rename the file to SP-90.hex. Use regular SP-100 firmware update files afterwards because your SP-90 will internally become a SP-100 after the first update.

  101. It was contractual obligation with Palm by thedarb · · Score: 1

    A co-worker who used to be involved with palm had recently purchased a Sony clie (that spelled right?). Anyway, I asked if it was upgradable to Palm OS 4... He filled me in on a bit of details as to why the answer was no. Apparently licensees of Palm OS must agree to produce non-upgradable clones if they want to run the OS. This provides an incentive for consumers to buy true Palm devices, as it is the only software upgrade path.

    *TheDarb

    --
    This sig intentionally left blank.
  102. This is news?! I think not... by VisorGuy · · Score: 1

    Obviously you haven't read Handspring's site close enough!

    I already knew this from doing my own research into the Treo... I recently began working with Frontline Specialists as a Handspring Rep.

    Organizer Featuers (sic)
    Q. Is the OS upgradeable?
    A. Yes. We use flash memory in order to be able to provide updates such as GPRS capability. Handspring does not intend to provide incremental versions of Palm OS but we will issue updaters for the Treo communicators from time to time such as the GPRS update later this year.

    Get your glasses on!

    --
    This user account is inactive account replaced by the PDA
  103. Re:Here's why they don't want people to know about by King+of+the+World · · Score: 1

    Not that these hidden features means anything in particular. While you're writing software you might well hide the options to your fresher code because it hasn't been tested yet. It may work most of the time but you don't want to support it, or document it when things might change too.

  104. Basic4 disk packs by aeroseth · · Score: 1

    Basic4 computers sold a harddisk pack that had a 40 meg capacity. When you ordered more storage a technician visited the site, opened the Basic4 and flipped a bit, this expanded the capacity of the pack to 70 meg.

    Seth

    --
    "Is that real poncho or a Sears poncho?" ~~FZ
  105. Caller ID BOXES. by Anonymous Coward · · Score: 0

    I hack my caller ID box from 25 calls memory to 99 calls memory. The trick was to remove one jumper that told the chip not to use the extra memory. I think I read it in 2600. I believe that there was $50 dollar premium for the 99 call model dispite not coming with less hardware and less cost to make.

  106. Maybe true from a certion point of view by Felinoid · · Score: 2

    I've noticed from time to time a "feature" is burried and said to not exist becouse it's not supported in the typical way.

    PalmOs provides some support for flash rom and no doupt the Handspring units lack that support.
    There are some good reasons for not announcing this fact.

    I've noticed on my Handspring Visor while I have 2 meg memory it's actually 2 meg total memory.. including the rom. This could be Handspring goofing around and giving less ram to cut costs. But I doupt they could easly do that.
    More likely the rom was copied to ram. This is a trick to speed things up a tad done on some PCs.

    If Handspring dose this will ALL the devices they sell then the flashrom would automaticly be cut off when it wasn't needed anymore.

    It makes sense to me. Handspring provides software updates from defects in PalmOs on older visors. Yet they don't have flash. This suggests to me that the patch is being done in ram and not to the rom itself.
    This also suggests that if you hard reset the unit your patch is vaperised. A good thing when you think about it... Viruses? Yeah you remember those. Palm isn't evil like Microsoft but they aren't totally benine. Just as evil as Kelloggs.. (Or do you believe coco puffs are actually a healthy breakfast? I don't.. Never did.. not even as a kid.. Good to expose kids to obveous marketting lies)

    So basicly yeah it may be there but just not supported enough to tell the costummer.
    The'd expect it to be supported in the usual ways and when it's not they'd be pritty angry.

    --
    I don't actually exist.
  107. Re:Just another customer support de-feature I susp by Anonymous Coward · · Score: 0

    Me too! I used to work for a 'puter manufacturer. Frequently they outsourced the manufacture of the components or OEM'd from someone else and did not want to write drivers or support the feature, like USB on some early servers.

  108. GPRS? by someone247356 · · Score: 1

    Maybe I'm looking at this all wrong, but couldn't Flash ROM be there to support GPRS?

    from their website (http://www.handspring.com/products/treo/faq.jhtml ?sub_nav_section=FAQs&prod_cat_name=Treo#general5)

    "Q. Will your product be upgradeable to GPRS?
    A. Yes. In the second half of the year, Handspring plans to offer a software upgrade that enables Treo to work on GPRS networks. The upgrade will be available from Handspring's web site. The current hardware in Treo is GPRS-ready."

    --
    Just my $0.02 (Canadian, before taxes)
  109. Apple's "DVD-R" is actually a DVD-RW by Anonymous Coward · · Score: 0

    ... but they still advertise it as an DVD-R...

    Just another example...

  110. Other replies talk about foreign cars....but GM, by systemaster · · Score: 1

    GM also does this. The motor and tranny in the newer TransAms WS6 is the same as the corvette, BUT has like 15?? less HP because it is like 1/2 the price....supposedly it is just detuned. Can anyone dis/prove this statement, i'm not 100% sure about it.

    --
    LinuxWorx
    Spelling errors are intentional as are gramatical error
  111. Re:Some Earlier Examples - 486 SX/DX by Vulture_ · · Score: 1

    Oddly, a lot of people seem to find this objectionable. I'm not sure why, though. If you have a CPU with a defective FPU, what's wrong with disabling the broken FPU and selling it at a discount? Or if it's more fragile and can't run as fast, why not lower its rating to whatever speed it can run at, and, again, sell it at a discount?

    --

    The only way the typical /.er can pick up a chick is with a forklift. -- AC