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Branding Mozilla: Towards Mozilla 2.0

sgarrity writes "I've written some recommendations for the branding and visual identity of the Mozilla Foundation's project and product line. I argue that the Mozilla Project should adopt a simple, strong, consistent visual identity for the Mozilla products including consistent icons across applications that mesh with the host operating system. Read Branding Mozilla: Towards Mozilla 2.0 and let us know what you think."

104 of 701 comments (clear)

  1. Mozilla needs it by genkael · · Score: 4, Interesting

    Mozilla could use a good branding and marketing scheme to take part of the browser market for IE.

    --
    GeneralKael -- Slacker Extraordinaire
    1. Re:Mozilla needs it by hackstraw · · Score: 3, Informative

      Having it installed as a desktop icon on a Windows default install couldn't hurt either. However, most people don't know that Mozilla is out there, nor do they know that popup/ under/howeverelsetheywanttomakemoneybyannoyingme thingies don't need to exist.

      I've been popup free for almost 2 years, I have forgotten about them and when I see someone else use a browser that lets them through, I cringe.

    2. Re:Mozilla needs it by Sylver+Dragon · · Score: 5, Insightful

      The problem I have found with Mozilla, is that most people just don't care enough. Personally I use, and love Mozilla. Like you I haven't seen a pop-up in a long time, that I didn't specifically allow. I am also a tyrant when it comes to cookies. I hate them, I see little need for a web site to be able to track me, unless its for user-login or purchasing purposes (and even then, I usually delete the cookie after I am done with the site). So, I have Mozilla ask me whether or not to store a cookie, when a web site attempts to. Most of the time, I will simply check the "Always do this" box and hit Deny.
      The problem comes in when my girlfriend sits down at my computer. First off, I had to get her to belive that Mozilla was a web browser, and that IE was not necessary. That out of the way, she hated it. Having to deal with cookies annoyed her, she didn't care and just wanted it to work. She never even tried the tabbed browsing really. About the only thing about it that didn't annoy her was the lack of pop-ups, and even then some of the sites she went to were the kind that used pop-ups in the design of the page, so she didn't even appreciate that feature that much.
      Basically, all of this is to say that most people aren't going to switch, no matter how the program is branded. They are used to IE, with all of its security holes. They want a program that just goes when they click on the purple monkey. They are willing to install another program which blocks pop-ups based on the title text, and to train that program. In all, they are afraid of change. And that is what Mozilla needs to overcome, it needs people getting their friends/girlfriends/family to use it and see the advantages. As long as it looks reasonably clean, and functions close to IE, that is enough. And damn well don't go changing the interface between versions, once you have something that works, don't fix it, you'll just scare and alienate people.

      --
      Necessity is the mother of invention.
      Laziness is the father.
    3. Re:Mozilla needs it by RoLi · · Score: 4, Insightful
      Actually that's not the key. I think IE loses the browser domination the day Sony ships the Playstation 3 (with a non-IE browser, which will probably be Mozilla).

      Also Internet-aware cellphones (many of those use opera), IE's constant flow of security issues and complete lack of development and of course Linux desktop inroads especially in governments will contribute to the erosion of IE domination.

      In 3-4 years, IE will still make up the majority of hits, but the remainder will be far too large to ignore.

      Honestly I don't see "branding Mozilla" influencing that developments in any way, although it sure can't hurt...

    4. Re:Mozilla needs it by MobyDisk · · Score: 4, Insightful

      I found the exact opposite user sentiment with Mozilla. I have tested Mozilla on two different variants of Mom (tm) and they were ecstatic. No more popups, fewer goofy ActiveX animations. They understood the security concepts that I explained (so those outlook attachments can't hurt me in Mozilla Mail? Cool!). Once, one of the Moms even ran into a bug and so I went to the Bugzilla site and found a workaround. They were so shocked that there was such a community of support, they wanted to know what other programs were like this! One Mom wants an open-source replacement for Quicken!

      The key thing here is to give them useful features without bombarding them. The popup stopper is a killer app, no doubt. But cookie prompts are just too much, so I set cookies to be limited to the current session. Fixes the tracking problem without sacrificing convenience. I turned off saving of forms and passwords, and they learned to like re-entering passwords since it meant their son couldn't see their financial data. One mom also enjoyed being able to right-click on the Monkey and turn him off. Woohooo!

      They key is in presentation. Don't install a firewall that prompts them constantly. Or a cookie manager. Or a download manager. If there isn't a way to secure a system without prompting the user everytime, then it won't be accepted.

    5. Re:Mozilla needs it by glassesmonkey · · Score: 2, Funny

      Your GF sucks. Leave her for a pop-up free GF, maybe even one with tabs!!

    6. Re:Mozilla needs it by timmyf2371 · · Score: 2, Interesting
      During the course of my work I often encounter customers who are dissatisfied with the number of pornographic popups they receive, particularly those customers with children, and I take the time to give them a tutorial on how to download and use Firebird.

      All so far have seemed genuinely pleased that they need not see popups ever again, and most seem impressed with the tabbed browsing feature.

      --

      Backup not found: (A)bort (R)etry (P)anic
    7. Re:Mozilla needs it by iankerickson · · Score: 2, Informative

      My wife switched over to mozilla for everything except her sites that require IE. Sometimes she complains when a site fails to work in Mozilla, but it's more out of disappointment because she seems to prefer Mozilla (runs it first). But my wife also uses Lynx and prefers that to IE. YSOMV.

      --
      Democracy. Whiskey. Sexy. Pick any two.
  2. Why bother? by wrinkledshirt · · Score: 2, Interesting

    The main reason you'd want to brand is to leave an imprint in the mind of somebody who's a potential consumer. People who are already using Mozilla probably won't be affected by the presence or absence of branding -- it's likely been branded enough for them. Unifying it might mean dropping the dinosaur connotations or the magical bird connotations, one for the other. But really, at this point, why bother?

    Unless this is going to be part of a bigger marketing strategy by Netscape or AOL or whoever...?

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    1. Re:Why bother? by mopslik · · Score: 2, Insightful

      The main reason you'd want to brand is to leave an imprint in the mind of somebody who's a potential consumer... But really, at this point, why bother?

      For the exact reason you state: the potential consumers. Branding would be useful in getting more people to give ol' Moz a try. One of the main things about the average surfer, I find, is that (s)he simply doesn't know about it.

    2. Re:Why bother? by squaretorus · · Score: 5, Insightful

      A stack of reasons - mostly relating to adoption within the workplace. As soon as I fire up Mozilla in front of a newbie they comment along the lines of 'playing games huh' or similar.

      Im not suggesting the monster gets replaced with some prick with a laptop looking serious while rubbing his chin as his foxy secretary takes notes in their walnut and leather office - but something a little more businessy wouldn't hurt.

      Branding gives you things to hang onto. Some people like their jeans more because missy elliot wears then (or says she wears them). I'd like Mozilla more if I didnt look like a dinosaur geek everytime it starts up.

    3. Re:Why bother? by swordboy · · Score: 5, Interesting

      But really, at this point, why bother?

      I build systems for various people and there are some things that has prevented mozilla from becoming the default browser on these systems. For mozilla to become mainstream, it needs (but not limited to):

      1) Favorites - in Win2K or XP, why can't it just use my IE favorites? It isn't like they are hidden... they are there in plain sight in their own folder under %USERPROFILE%\%USERNAME%\FAVORITES. If people are to "migrate" they might have to occasionally use "that other browser". Consolidated favorites helps that along...

      2) Feel - face it - mozilla just doesn't "feel" like a Windows program. I can't drag and drop the toolbars around and then lock them down like I can in IE (there might be a way to do it, but I haven't found it). If someone could just make mozilla "feel" like IE, we'd have infinitely more users out there. Not only because it would be one less thing to learn, but because people simply wouldn't notice that they were using "something different" which is generally a no-no for non-techies. Heck, I'm a techie and I've found that I don't like using mozilla for this reason. I just don't have the time anymore. ...

      Bah... I could go on but mozilla is for geeks right now. The DOJ has blessed system builders with the complete ability to hide IE as an internet browser. If someone could just make something similar to IE but without all the monopoly shit, millions of PCs could be deployed with a real browser. Until then, I'll keep letting IE fly on the systems that I build.

      PS - a really cool unrelated idea that I have thought of would be a spyware/adware/scumware blocker for non-techies who don't know when to click yes/no. If mozilla implemented such a feature, a flock of elected geeks could vote on which software/applets could get installed and which ones would not (or which ones make it to a user prompt). Non-techie end-users could have the option to turn on this "geek wall" and prevent their systems from being infiltrated by the world's best scum. Until then, I'm happy to charge $50/hr to remove this stuff.

      --

      Life is the leading cause of death in America.
    4. Re:Why bother? by Evil+Grinn · · Score: 3, Insightful

      Favorites - in Win2K or XP, why can't it just use my IE favorites?

      It does. Automatically. It's called "Imported IE Favorites" in your Bookmarks menu.


      The imported favorites are a copy of your IE favorites, copied into your Mozilla profile. If you add new favorites with IE after importing, Mozilla doesn't know about them. New bookmarks added from Mozilla don't show up in IE either.

      Remember that IE is so integrated into the Windows shell that a simple directory window has a "favorites" menu, so even if you do all of your web browsing in Mozilla you will still see the favorites everywhere.

    5. Re:Why bother? by vinn01 · · Score: 3, Interesting

      I use both IE and Mozilla. It is a major pain in the ass that they do not share bookmarks. The above poster is spot on.

      I often have to bookmark a site in both browsers since I know I'll be going back to that site, but I don't know which browser I'll be using when I do.

      Importing copies does not cut it. I want Mozilla to use my IE bookmarks. This is an important feature to me.

    6. Re:Why bother? by Phil+John · · Score: 2, Informative

      What the hell are you talking about? I'm running Firebird 0.7 on a three monitor setup and have absolutely no problems. Normally I'll have one open with an API spec or something similar in window two, an ide in window 1 and another browser showing whate ver web-app I'm working on on window three. Works like a charm.

      Guess the problem could be between the screen and the chair.

      --
      I am NaN
    7. Re:Why bother? by Rutulian · · Score: 3, Insightful

      Bah... I could go on but mozilla is for geeks right now.

      Why does somebody have to say this every time a piece of software from the open source community is evaluated as a replacement for a piece of proprietary software? Granted, in some cases it is justified, but this is just absurd. I'm sorry, but not being able do drag-n-drop toolbars does not make Mozilla a geek-only toy.

      If somebody is using new software, they need to accept that they are using new software, and not insist that it behave in exactly the same way, shape, form that their old software did. If they want IE they need to use IE.

    8. Re:Why bother? by bryhhh · · Score: 4, Insightful

      The imported favorites are a copy of your IE favorites, copied into your Mozilla profile. If you add new favorites with IE after importing, Mozilla doesn't know about them. New bookmarks added from Mozilla don't show up in IE either.

      You've hit the nail on the head!

      I've been using Mozilla Firebird (Phoenix as it was known back then) since the day I saw it announced on slashdot. The 0.1 release became my default browser within minutes of installing it.

      If the Mozilla team are as dedicated as they sound about making the browser feel like part of the host OS, then hopefully they will address this problem. Windows has a directory for favorites that is integrated into the shell. You click on the start menu, favourites is listed. Why can't mozilla make use of this facility? This is my #1 gripe with the browser.

      I've deployed Firebird to all the public access computers at the university I'm a sys admin at - it wasn't requested, I did it because I love Firebird so much that I wan't others to see it, use it, love it and install it on their own computers. But I suspect that students simply won't use it, because with IE, we can redirect the favorites folder to a network location so that favorites follow the users to which ever machine they decide to log on to, thanks to a simple group policy setting. Does this work in mozilla? Not the way the bookmarks work at the moment.

      And why does Firebird (and Mozilla) create a profile within a profile? What is the point of that? I've not found a way for a single user to create multiple profiles for themeselves, the Firebird team may not realise but this really makes deploying Firebird to large (windows) networks a very time consuming and difficult process.

      Favorites go here "%userprofile%\favorites"
      User config goes here "HKEY_CURRENT_USER"
      User setting overridden by global settings found in here "HKEY_LOCAL_MACHINE"

      This is the way applications should work under windows OS's. Dear Firebird team, please fix this.

    9. Re:Why bother? by Trelane · · Score: 2, Informative
      And why does Firebird (and Mozilla) create a profile within a profile?


      It is a security feature. Mailer viruses, for example, count on being able to find an address book in a certain location. Problem with doing this with Mozilla is that the location on the machine is random. In a similar vein, a malicious website that can exploit a vulnerability could sniff off, for example, your stored passwords or address book, except that the path to this is random.

      Mitigating this security is that an app running on the system could read a certain file which stores the various profile directories and then schnarf up the info.

      But it definitely raises the bar a bit, security-wise. If you're trying to push settings around, you can read the file.

      Don't know what to tell ya about the Windows integration. I'd assume, from their side, that the user config is built to be cross-platform. All of the stuff you described there exists solely on one platform. Note that Mozilla stores user information in one of the locations IE does, namely in the users' Application Settings folder. This should be propogated around like IE's, so I'm not sure what the problem might be, other than uniformity under Windows.
      --

      --
      Given enough personal experience, all stereotypes are shallow.
  3. Best strategy by Anonymous Coward · · Score: 2, Funny

    You should come up with operating system that everyone uses and then get like 95% of the desktop market, and then bundle the browser with the OS and call them inseparable.

    Seemed to work for the case studies I've investigated.

  4. What people really want... by metroid+composite · · Score: 4, Informative
    ...is things that block adds and what not. Mozilla has "block immages from this server" which really needs to be advertised more; from stopping adds to blocking out ugly avatars which I'd rather not see on various forums. Wouldn't hurt to advertise a patch that range blocks a few servers like Gator (As I know this can be done, but I'm too lazy to look it up myself).

    Though, yes brand name recongition helps with any such advertising, of course.

    1. Re:What people really want... by christopherfinke · · Score: 2, Informative
      still hunting for a good way to block flash ads...
      This is what you want: PrefBar. You can sit it right below the address bar and have access to enabling/disabling flash, cookies, popups, images, Java, javascript, UA spoofing, and so on. It's great.
  5. I have to disagree here... by Randolpho · · Score: 5, Insightful
    Lose What Doesn't Work
    The Mozilla project is lacking a strong visual identity. The Mozilla lizard is widely recognized by developers and early-adopters on the web, but does not reach far beyond these groups. It is also used inconsistently across projects and products.

    Any good visual identity builds on what is already established, while improving on the weaknesses of past. So too should the visual identity of the Mozilla project and products. A unified, consistent, but flexible brand and visual identity would be a great compliment to the technology developed under the Mozilla project.
    The mozilla lizard is at least as recognizable as the linux penguin. The mozilla lizard may be a bit bland, but it's a sufficient trademark. Needs more artistic work, perhaps, but it still doesn't need to be dropped entirely. What matters most is how you hype it. Nike's trademark is a friggin rounded check-mark for chrissake! Everyone recognizes it, because Nike pushed it so much, and for no other reason.
    --
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    1. Re:I have to disagree here... by cloudless.net · · Score: 4, Insightful

      Most well-known trademarks have a very simple design. Nike's logo is simple, unique, easy to remember and recognize. By the way it fits its "Just Do It" slogan perfectly. The mozilla lizard and Linux penguin don't have the same advantages as the Nike logo. Think about Apple, MSN (Butterfly), and even the original Netscape icon... they are much more fit as trademarks.

    2. Re:I have to disagree here... by Sonicated · · Score: 2

      Nike's logo is simple, unique, easy to remember and recognize.

      Debian's is too, I like it :)

    3. Re:I have to disagree here... by adrianbaugh · · Score: 2, Informative

      The penguin is simple enough (the original one, that is, not the variants). The simplest of the mozilla-family logos are the magic birds.

      --
      "'I pass the test,' she said. 'I will diminish, and go into the West, and remain Galadriel.'"
      - JRR Tolkien.
    4. Re:I have to disagree here... by roskakori · · Score: 2, Funny
      By the way [the Nike logo] fits its "Just Do It" slogan perfectly. The mozilla lizard and Linux penguin don't have the same advantages as the Nike logo.
      i dis-disagree! the linux penguin is a near-perfect representation of its target group: massive guts, balding head, and the same dazed look like a programmer thinking about a particular difficult problem to solve.

      (kick me, that was nasty.)

  6. Spot on. by numbski · · Score: 5, Interesting

    Unfortunately, workalikes are going to make consistency difficult.

    Actually, Camino is really the only workalike left around. By workalike I mean is built from the same source code base, customized. I guess my terminology isn't very good here.

    Standarize icons and names. Make them visually appealing. Make the default styles blend in with the OS/Window Manager.

    I have to laugh, one example was of the two Mozilla apps placed prominently on the Start Menu right where IE and Outlook Express are by default. Is this an option in a full installer? If not, put it there. :) Make it an option to gently 'replace' IE and Outlook Express. Replace the shortcuts, import favorites, e-mails, and contacts by default. Import Server Settings, proxies, the whole nine yards.

    Then people like myself, who run an ISP can standardize on Mozilla and when I send my installers out I can have them install the app. Even better, have a custom installer file so I can add in OUR servers and make them default in the Mail application.

    Now no matter what platform my installers run into, they can install my Mozilla package and have the right settings. Minimalistic training required.

    --

    Karma: Chameleon (mostly due to the fact that you come and go).

    1. Re:Spot on. by bay43270 · · Score: 2, Informative

      I have to laugh, one example was of the two Mozilla apps placed prominently on the Start Menu right where IE and Outlook Express are by default. Is this an option in a full installer? If not, put it there. :) Make it an option to gently 'replace' IE and Outlook Express. Replace the shortcuts, import favorites, e-mails, and contacts by default. Import Server Settings, proxies, the whole nine yards.

      Windows XP does this by default. Those top two buttons are the user's default email program and browser. When you first start firebird, and it asks if you want it to be the default browser Windows swaps out the links for you.
    2. Re:Spot on. by Otter · · Score: 4, Insightful
      Standarize icons and names.

      I use Mozilla as my primary OS X browser. Mozilla what? I dunno -- Mozilla. I'm probably well into the 99th percentile of the computer using population as far as familiarity with Mozilla goes and I still can't keep straight the differences between Camino, Firebird, Thunderbird, Phoenix and the rest of the Mozilla projects. Let alone the new names that result after each lawsuit or C&D letter.

      I realize that the open source community loves endless new not-really-clever names, coming up with ludicrous justifications for why something isn't infringing and arguing about what should begin with GNU/. But if the Mozilla people want to appeal to a wider base, they need to realize that mostly people don't regard changing software as a hobby.

    3. Re:Spot on. by numbski · · Score: 2, Informative

      That's probably because Windows Update only works with Explorer.

      I'd take issue with it, but that's probably one of the few examples of OS integration I'd accept.

      --

      Karma: Chameleon (mostly due to the fact that you come and go).

    4. Re:Spot on. by Jack+Auf · · Score: 2, Interesting

      Since you bring up OSX and browsers.....I just happened to have been in the middle of testing browsers and trying to figure out where all my memory was going.

      All numbers are for startup only as the amount of memory used increases with use/navigation and the number of tabs open. All versions are the most recent (Camino is 10/22 nightly).

      Safari: 13.9M
      Camino: 30.5M
      iCab: 11.5M
      Explorer: 17.5M
      Mozilla: 27.9M
      Firebird: 27.2M

      Draw your own conclusions. Personally I can't see the supposed advantage of Firebird over Mozilla, but then I use Safari 99% of the time.

      --
      "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety" - BF
  7. Branding is Cruel by MonkeyCookie · · Score: 4, Funny

    Branding is a cruel practice, and should only be used when necessary.

    We need to weigh the pros and the cons. Mozilla will undergo a great deal of pain when we apply the branding iron and will no doubt scream in agony. However, we will be able to separate it from the other browsers when it escapes out onto the open range.

  8. He makes a lot of good points... by Trillan · · Score: 3, Interesting

    The server is getting pounded now, so it's tough to see the examples, but the icons and look for the Mozilla applications have always bugged me.

    The Mozilla Thunderbird icon is nice in that it finally represents something related to the purpose of the application, but I find it too subtle in a lot of ways. Especially on a small Windows toolbar, where it looks a lot like a slipcase.

    A visual facelift would be wonderful, though. Maybe get the Cute guy to work on it a bit... he's already proven himself competent, and having one person working on all the art wouldn't be a bad thing at all.

  9. Mozilla is a development platform... by cibus · · Score: 4, Interesting

    ...isn't it?
    Shouldn't this kind of efforts be aimed at the consumer projects forked off mozilla and not on mozilla itself? IMHO mozilla should be about robust technology.

    1. Re:Mozilla is a development platform... by Spleener12 · · Score: 2, Informative
      If you'd RTFA, you'd know that by the time Mozilla reaches version 2.0, it won't be the combination mail client/browser that we currently call Mozilla, but the separate browser and mail clients that we currently call Firebird and Thunderbird bundled together as Mozilla browser and Mozilla mail.

      So, it is being aimed at the consumer projects forked off mozilla.

  10. KISS by rf0 · · Score: 2, Insightful

    As long as things are kept simple, light and work well then branding will only help. If that helps then I'm for it

    Rus

  11. Artical Text by Sir+Haxalot · · Score: 2, Informative

    Branding Mozilla: Towards Mozilla 2.0

    Recommendations for the branding and visual identity of the Mozilla Foundation's product and project line - by Steven Garrity
    Summary

    This document is intended to offer suggestions to the Mozilla Foundation for the future of the Mozilla brand and visual identity. It is not intended to replace or redo the good work that has already been done in this area. Any suggestions made here that contradict, conflict, or replace guidelines, recommendation, or other work that has already been done reflects more my ignorance as the author than my opinion of what has been done.

    As the Mozilla project moves towards an end-user focus from a developer and platform focus, the branding and visual identity of the organization and its software will need to be revisited. With the recent separation from Netscape and AOL, the need for the Mozilla project to have a brand of its own is all the more necessary.
    Keep What Works

    First, the Mozilla project has a lot going for it. It has a long heritage, reaching back to the early Netscape web browsers. The Mozilla name was an apt choice as a nod to the roots of the project. It is also unique (free of trademark issues), memorable, and relatively easy to spell and pronounce. Mozilla is a good name.
    Lose What Doesn't Work

    The Mozilla project is lacking a strong visual identity. The Mozilla lizard is widely recognized by developers and early-adopters on the web, but does not reach far beyond these groups. It is also used inconsistently across projects and products.

    Any good visual identity builds on what is already established, while improving on the weaknesses of past. So too should the visual identity of the Mozilla project and products. A unified, consistent, but flexible brand and visual identity would be a great compliment to the technology developed under the Mozilla project.
    Products, Projects, and the Foundation

    The broad scope of the Mozilla project has lead to confusion among end users. The term "Mozilla" is used to describe a web browser, a suite of applications, a platform, and an entire collection of software projects.

    The recently formed Mozilla Foundation has already started the work of clarifying the terminology. The name of the Mozilla Foundation itself is a good and clear name that obviously defines the official organization that manages the Mozilla project.

    They have also clarified the eventual naming of key Mozilla products; the current Mozilla Firebird project is the temporary development name for what will eventually be called Mozilla Browser; the current Mozilla Thunderbird project is the temporary development name for what will eventually be called Mozilla Mail. This is clear, simple, and smart.

    Seemingly simple and obvious declarations like this are important for the success of the Mozilla project. People can't use software that they don't know how to ask for. People can't tell others about software that they don't know what to call.

    The Mozilla Browser and Mozilla Mail names are clear, simple, and strong names for what will become the flagship products of the Mozilla project.
    Version Numbers

    The Mozilla application suite is approaching version 2.0 (version 1.5 at the time of this writing) and the independent applications are approaching 1.0 (Mozilla Firebird is at 0.71 and Mozilla Thunderbird is at a humble 0.3 at the time of this writing). Many have speculated that the official replacement of the application suite with the independent applications would be appropriate time to declare them version 2.0.

    The change in focus and new independent applications certain does warrant a new version number.

    The Mozilla Suite ver. 2.0:

    * Mozilla Browser
    * Mozilla Mail
    * Mozilla Calendar
    * Mozilla Composer

    The Visual Identity So Far

    As the software produced by the Mozilla project stabilizes and matures, so too should its visual identity. The Mozilla 1.0 suite was generally intern

    --
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    1. Re:Artical Text by nstrom · · Score: 2, Informative

      Mirror w/ pics up here.

  12. Marketspeak by Devil · · Score: 3, Insightful

    Branding is what you do when you haven't got a better product than the other guy, but you want people to think you do.

    I agree that we should make Mozilla's icons a bit more consistent across applications and platforms, but I think the Mozilla lizard is just fine as far as logos go.

    When you're going up against Microsoft and its built-in IE, you're fighting a losing game; the proper way to beat Microsoft is to play a different game than the one they want to play, because they own the field, the ball and they set the rules.

    "Branding" is just another word for shining sh*t and calling it gold.

    1. Re:Marketspeak by DavidH_Mphs · · Score: 2, Interesting

      so the linux penguin is "shining shi*t and calling it gold" ?? An entity's identity _is_ its brand. Your post seems to convey that a consistent identity is not important as long as you're playing 'a different game' than the other guy. If that's the case, why do we need jerseys (i.e., all team members wear the same uniform, therefore projecting the same image) in sports? can't they all just wear whatever the hell they want?

    2. Re:Marketspeak by FattMattP · · Score: 5, Insightful
      Branding is what you do when you haven't got a better product than the other guy, but you want people to think you do.
      Wrong. Branding is what you do when you take something, associate it with your or your company, and impress it upon the public consciousness. It doesn't have to be a real thing. It can just be an idea.

      The AT&T logo is a good example of branding. Show the globe part of the logo to people and most of them will know it's AT&T. The same goes for the Coca-Cola "wave" and the Nike check mark. Those are brands.

      The most important part of branding is consistency. When I look at the linux penguin I think of Linux. That doesn't happen when I look at other penguins. It's not going to happen for the averge person either and that's the person you want to target. For people to associate Linux with that penguin, they have to see that pengiun image and hear about Linux at the same time, over and over and over again. The same thing needs to happen with Mozilla. There needs to be an official logo and it needs to be used on everything. The average joe needs to be able to look at that logo and think Mozilla.

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    3. Re:Marketspeak by Jeff+Fohl · · Score: 3, Insightful
      I would have to agree to most of the responses to this post. Yes, it is true that branding is often used to shore up weak products and make them look like there is something there of value.

      And it's not only about icons and logos. I would go so far as to say that branding is really the development of clear values and goals for an organization, group of people, or product, and making sure that those values permeate the work that the organization does, and are communicated to their constituents. This not only helps the public at large understand what the organization is trying to do, but can also help the members of the organization maintain a clear vision (something extremely helpful in a distributed organzition such as the Mozilla community), and even help to garner support from the public outside of the organization's members.

      Wouldn't it be a shame if most people did not recognize the important aspects of Mozilla, such as it being open source (and what that means - not everyone knows), free, etc., simply because these values were not clearly and consistently communicated?

      Branding is a powerful tool, and when used to promote things that are not worthwhile, it is an annoyance. But an organization that has something of real value to contribute to the community would be well advised to clearly communicate that value.

    4. Re:Marketspeak by duggy_92127 · · Score: 2, Insightful

      This isn't true at all.

      Branding just means to associate a name or image with a product. The association is the key, not the quality of the product. It's not even really about advertising, or trying to push more product, except indirectly.

      The author of the article just thinks that people should see a certain icon and associate that with Mozilla. Moreover, they should be able to see an icon that they've never seen before, for something else in the "Mozilla Suite", and a) know it's from Mozilla, and b) know what tool it represents.

      It has nothing to do with Mozilla being a crappy product and the Mozilla Foundation trying to get more people to use it. It's about making Mozilla easier to use, and making sure that people have a clearly defined image and name to attribute their joy when using these great tools.

      Doug

  13. A simple way to improve usability by grungeman · · Score: 4, Insightful

    If you want to improve usability you can do it by using different icons for Mozilla itself and files associated with Mozilla (for example html-files). Currently I have Mozilla and a html file added to my Windows coolbar and they both use the same icon. InternetExplorer has the face "e" for IE itself, and a document with the "e" in front for associated files. Please do something similar for future versions of Mozilla. I really want to see from the icon if a file is a html file or the Mozilla executable.

    --

    Signature deleted by lameness filter.
    1. Re:A simple way to improve usability by jrumney · · Score: 4, Insightful

      And stop associating Mozilla with jpg and gif images by default. Its a webbrowser, not a graphics viewer!

    2. Re:A simple way to improve usability by line.at.infinity · · Score: 2, Insightful

      I have the default "open" action for image files set to ACDSee (a responsive image viewer), but I can still view images in my Mozilla browser. The problem with Mozilla's install program is that it modifies the default "open" action of image files so that when you try to open it from e.g. explorer, the browser loads up instead of whatever else you had associated with that filetype. Essentially, the install program stole file associations, and that's a problem. This has nothing to do with how Mozilla views websites.

  14. Branding Works by DavidH_Mphs · · Score: 2, Interesting

    branding is a great idea; however, it's an all-or-nothing game. Mozilla must either commit 100% to developing brand identity or not commit at all. Consistency in branding communicates something deeper to the public: a consistent brand image communicates [whether true or not] consistency in the entity itself. It shows that the entity has a common goal toward which they are working. When people see the brand's logos, they immediately recognize it as familiar. In order for Mozilla to be successful (which I hope / know it will be), the public must be able to identify it as one specific piece of software (or software package). For example, when people see a Mozilla icon/logo, I should be able to say, "oh, that's THE Mozilla." They shouldn't need to wonder, "hmmm... that looks kinda like a Mozilla icon I saw a long time ago, but I'm not sure." Consistent branding works: just think of the logos/icons for all of the following entities: Nike; Microsoft; Coca-Cola; Pepsi; AOL.

  15. Great Idea... Some Other Suggestions by occamboy · · Score: 4, Insightful

    Give Mozilla a unique selling proposition - something that you can tell a prospective user about why they must switch from IE to Mozilla, i.e., "You should switch to Mozilla because it does X", where X is something obviously good, and not easily done with IE. For 95% of prospective users, X !=
    - cross-platform
    - thwarts the evil M$
    - is a really cool open-source project
    - and so forth

    Lose the dragon. It's difficult enough to introduce something new into a corporate environment, and mythical firebreathing critters are of no help. Doesn't have to be boring - just not too strange.

    1. Re:Great Idea... Some Other Suggestions by Necroman · · Score: 4, Informative

      X = Tabbed Browsing
      X = Popup Blocker
      X = Handles CSS properly

      --
      Its not what it is, its something else.
    2. Re:Great Idea... Some Other Suggestions by good-n-nappy · · Score: 4, Insightful

      I actually appreciate all those features but I don't think they are very motivating for non-techies. Here are a couple others I like:

      X = Themeable (no, IE is not *really* themeable)
      X = Mouse Gestures
      X = Pie menues
      X = Block ads
      X = Control javascript (beyond popups)

      However, these are also not very motivating for most people. Of course, there is also the negatives list:

      X = Doesn't work on website foo
      X = Doesn't support plugin blat
      X = Takes longer to startup
      X = Requires an extra download

      Some of us can swallow these, but most people can't and won't.

      I really like Firebird and install it on all my machines, but I still haven't found a way to sell it to the non-tech crowd. Maybe once it gets enough momentum, all these small benefits will pull people in. Doubt it - but here's hoping.

      --
      Never underestimate the power of fiber.
    3. Re:Great Idea... Some Other Suggestions by JCholewa · · Score: 2, Informative

      > Also, (playing devil's advocate here) the benefits of tabbed browsing are somewhat dubious.
      > Why would I want to use CTRL+PAGEUP/PAGEDOWN to switch panes when I can use ALT+TAB. ALT+TAB is
      > consistent across applications and it's closer to the home position on most keyboards.

      Oh, that's easy. Right now, between Opera and Mozilla, I have fifty-two web pages open. It's that low because I pruned out a bunch of them a few days ago. Both browsers have session management, so these pages open up when I start my system. Even though I understand that it is not the norm for most users, I am immensely comfortable with this arrangement.

      ALT+TAB (and ALT+SHIFT+TAB) is, for me, the hotkey for application switching. Inside applications, CTRL+TAB is the standard hotkey for document switching. In some programs, CTRL+PgUp and CTRL+PgDn control sub-switching from within a document.

      For example:

      CTRL+TAB switches between web page tabs in Opera, Mozilla, Netscape 4.x (iirc) and MyIE2 (an extension of IE that blocks popups and adds sidebar extras, MDI tabs and gestures). It switches between spreadsheets in Excel. It switches between currently open email folders and messages in Eudora. It switches between open text files in EditPad. It switches between sub-windows in Nero (CD burner).

      As you can see, CTRL+TAB is, if not ubiquitous, pretty common and pretty useful. I might have a hundred documents open at any given time, and it would be a serious insane bitch if I had to ALT+TAB through the entire list to get to the one I want. Instead, I can ALT+TAB between the ten open applications (ignore my many Command Prompt windows, as Windows has no MDI option for that, which is a real waste), and then I can CTRL+TAB to the specific document I'm looking for. And then I can use that CTRL+Pg{Up|Dn} for a little finer granularity, like to get to Sheet 2 of my current Workspace.

      Everyone has different habits, so I understand if you wouldn't benefit from the same things that I benefit from. But don't take away these features, because there *are* people who need them!

      --
      -JC

      PS: To my surprise, people in my office have really taken a liking to Mozilla's Bayesian filter (the "Junk" button).

  16. Re:I'd love to see by rowdent · · Score: 5, Insightful

    RTFA, Mozilla 2.0 *IS* Firebird 1.0

    --
    "If liberty means anything at all, it means the right to tell people what they do not want to hear." --George Orwell
  17. Branding or...bundling? by apoplectic · · Score: 2, Interesting

    Given the current mechanics of software distribution and product awareness, I'd argue that a bundling approach to the Mozilla suite/browser would be more effective than looking for a replacement of the red lizard and the like. The lizard is dead; long live the lizard!

  18. I don't care what it looks like... by xaoslaad · · Score: 2, Interesting

    As long as I can smash all the bars up in one small line. There is nothing more that I hate than having 15 bars covering half the screen with jumbo icons such that I cannot even see the page I'm wanting to look at.

    I have File-Help, the back, forward, stop, and refresh buttons (all with no text & small icons) address bar(no idiotic go button to click), and google way off to the right to stop the popups. One line and the rest of the screen is web page.

    Something along those lines is what I want from Mozilla, without having to create my own theme to get it. And since it's so small and inconspicuous it can be in black and white with icons drawn in mspaint freehand with a mouse.

  19. Biggest gripe with Mozilla team by Anonymous Coward · · Score: 2, Insightful

    They should NEVER have bothered with the developer names Firebird, Thunderbird, etc. From the start they should have called them Mozilla Browser, Mozilla Mail, etc. They have lost fast name recognition until the change does occur, and they have created a lot of confusion. I remember telling a lot of people to switch to Mozilla. I didn't tell anyone about Firebird because I knew the name wouldn't stick for long. Others on the other hand, have been name-dropping Firebird all over the place. Imagine when it's changed back. You will have Netscape, Mozilla, Firebird, Mozilla Firebird, etc. No one should be expected to keep up with the names like this. Most people will just stick to I.E. and not bother with avaluating what looks like too many choices to them

  20. Re:Oh god not again by UrgleHoth · · Score: 2, Informative

    Is it like Mod-zilla rhymes with Godzilla, or is it more like Mozzerella, or is it something else entirely?

    I hear most often pronounced Moe (of the Larry and Curly kind) and zilla, like z then illa as in gorilla.

    --

    Dogma - "let's just say we'd like to avoid any empirical entanglements."
  21. Press Kit by Jahf · · Score: 5, Interesting

    Interestingly, I had requested a press kit or at least press-ready logos for Mozilla awhile back for inclusion in a presentation I'm writing. Got a quick response saying it sounded feasible, but nothing since. I ended up scouring the web and finding a lizard picture but it wasn't the best quality for the resolution I need.

    If Mozilla had a full press kit explaining the project and including press-ready logos I think they'd see more coverage (and more serious coverage) of their package in the mainstream press.

    Additionally, it is quite inexpensive to send out a press release over the newswires. When the Thunderbird/Firebird products are 1.0'ed (or 2.0'ed) ... send out a press release along with a link to the press kit. Heck, if you can get a contribution pool (I think wire releases are something like $100), make a press release each time a major release occurs.

    It won't make front page headlines, but it would be alot better than the current situation.

    --
    It is more productive to voice thoughtful opinions (reply) than to judge (moderate) others.
    1. Re:Press Kit by RapaNui · · Score: 2, Informative

      Agreed.
      A nice example of how this probably should be handled is the OpenOffice project's 'media kit', including product flyer, FAQ, logos, and even CD labels and slip covers for the various versions.

  22. Bigger problem by Sir+Haxa1ot · · Score: 5, Insightful

    The real problem with browser branding is that currently people fail to see the browser as something which should be branded. It's a utility product that allows you to view sites, and that's about it. Who cares what's beneath?

    By establishing IE as a client-run COM control, Microsoft only further implemented that idea. You can hardly brand something that people view as a tool.

    For example, what sports cars do you have in your garage? Ferrari or Porsche I'd assume. And what's the brand of your kitchen sink? Eeeh, who cares, some crap made in China and purchased at Home Depot. The same with the browser - when the sites are more or less the same, and it's the sites you care about, who cares what brand the browser is.

    1. Re:Bigger problem by SpamJunkie · · Score: 2, Insightful

      A smart marketter would recognise this as a terrific opportunity to get a leg up on the competition. Very often the most recognized brand is the first one. If Mozilla gets a powerful brand at the start then they're one step ahead of IE7 when it eventually comes out.

      However IE is very much so branded. That versy simple lower case e and world hybrid icon equates to "Internet" for most users. I've watched so many confused friends search for it on my computer when I've removed it altogether from my start menu. They ignore the internet link at the top of the start menu because it's a flame and not a little globe.

      A great example of a new browser brand is Apple's Safari. It's still round and blue so that users feel comfortable with it representing a web browser, however it's distinctive enough to build a brand on. Mozilla could only hope for something that good.

    2. Re:Bigger problem by Refrag · · Score: 2, Insightful
      For example, what sports cars do you have in your garage? Ferrari or Porsche I'd assume. And what's the brand of your kitchen sink? Eeeh, who cares, some crap made in China and purchased at Home Depot.
      Blanco

      See? It does matter.
      --
      I have a website. It's about Macs.
  23. Comment removed by account_deleted · · Score: 2, Insightful

    Comment removed based on user account deletion

  24. They could start with ... by Greedo · · Score: 2, Interesting

    ... choosing a logo that isn't an obvious rip off of the logo of the Toronto Raptors. Uncanny similarity, don't you think?

    I'm shocked and awed that the Raptors haven't filed a suit against them yet.

    --
    Tuus crepidae innexilis sunt.
  25. Re:Be a Good Desktop Citizen by good-n-nappy · · Score: 2, Informative

    (Slightly redundant now but...) In Firebird 0.7, middle mouse scrolling is now built in. Also, the address bar has worked exactly like Windows for a while. Firebird forms and controls also look and act like the native widgets for 2K and XP.

    Try Firebird. You'll be surprised how much better than Mozilla it is.

    --
    Never underestimate the power of fiber.
  26. Re:Be a Good Desktop Citizen by enderak · · Score: 2, Informative

    What the heck are you talking about?

    I'm running WinXP here, with Mozilla 1.5 and IE 6.0. Seems to me you got it totally backwards.

    Mozilla 1.5: 1 click selects all, another click places the cursor, double-click selects a word.

    IE 6.0: 1 click selects all, another click places the cursor, double click selects the whole line again - there is no way to select just a word, afaik

  27. Re:"potential consumers" by mopslik · · Score: 3, Interesting

    Branding goes hand-in-hand with a large marketing strategy designed to get that brand into the mind of the consumer. How does Mozilla accomplish this, exactly?

    At the moment, they don't, but this is precisely what needs to be done. Brand the image and increase the word-of-mouth.

    ...cost-ineffective to go through the intensive and expensive motions of effectively branding.

    But it doesn't have to be. Anyone contributor with some free time can do simple things that would help -- common icons, logos, etc. The entire image doesn't need to be reworked, but small things can be.

    But how many people out there, if you were to ask them what a little green chameleon makes them think of, would say Suse?

    The same applied to all logos out there at one point. McDonald's? Nike? MS Windows? Obviously, only someone familiar with the company will identify the logo. But make that logo something memorable (or easier to remember, in any case), and more people will want to find out what it is.

    I hear what you're saying, but I can't see how this would be a bad idea outright for the Moz team.

  28. Re:Oh god not again by catbutt · · Score: 2, Insightful

    Who gives a crap whether or not an open source project has a good "brand"? It's not like people are trying to sell it. The ones who care, know about it already and aren't going to care whether or not it's a catchy name.

    Many developers do care.

    I know I am a lot more interested in contributing my limited free time to a project if lots of people are actually using the thing, so I don't feel like I've wasted my time making something that is more or less irrelevant outside my little geek circle. For me it is far more satisfying to develop things with wide usage.

    And of course the other thing....a lot of the benefit of having mozilla out there is in helping keep micorsoft in check (as is the case with linux and other open source things). The more people using mozilla, the more effective it is.

  29. Re:IE won already by redgopher · · Score: 2, Interesting

    I strongly disagree with you.

    Mozilla has replaced my browser, and the browser of all my friends (all ten of them! woo!) and relatives because of one simple fact: it's faster.

    Mozilla will never die because it is not some company that lives off of profits. I believe that even if no donations are made to the MF, the applications shall continue to prosper and thrive in the open-source and practical communities.

    Plain and simple: Mozilla roxors.

    --
    Insert clever one liner here.
  30. Extreme marketing. by DeadBugs · · Score: 5, Funny
    This seems to work for other companies so:

    Put Mozilla stickers all over San Francisco

    Dress people up in Mozilla suits and send them screaming through New York City

    Mozilla streakers at sporting events.

    A Mozilla based reality show.

    Have Mozilla claim their source code is in Linux

    Pay companies to give them unrealistic bench marks.

    --
    http://www.kubuntu.org/
    1. Re:Extreme marketing. by griffjon · · Score: 3, Funny

      THAT'S IT!

      We all pitch in $10,000USD and get a second commercial in the next superbowl, which features the Moz development team singing an off tune inspirational song!

      --
      Returned Peace Corps IT Volunteer
    2. Re:Extreme marketing. by adrianbaugh · · Score: 2, Funny

      Here's what we'll do. We fetch Mozilla himself back from wherever he is - probably fighting with Moth-Ra or a giant octopus or something. Then we get him to lay waste to Redmond and bite off Bill Gates' head live on CNN. See if people dare to use IE then! :-)

      --
      "'I pass the test,' she said. 'I will diminish, and go into the West, and remain Galadriel.'"
      - JRR Tolkien.
    3. Re:Extreme marketing. by whterbt · · Score: 2, Insightful

      Seriously, though, I was thinking about this last night. Mozilla needs an ad campaign. Imagine the following commercial:

      Man standing in a grocery store, contemplating which brand of tomato soup to purchase. From nowhere, an annoying ad man springs into existence.

      Annoying ad man: Buy Kambell's Tomato Soup (C), it's the soupiest!

      Another ad man beams in.

      Annoying ad man 2: No, buy Pargeso's Redy2Eeet Tomato Soup (C), it's creamier!

      Customer: AAAAAAHHHHH!

      Narrator, sardonic voice: Tired of pop-ups?

      Cut to yellow background with Mozilla dragon and the word "Mozilla". Fade to black.

      I'm tellin' ya, it'll work!

      --
      Too late to be known as Bush the First, he's sure to be known as Bush the Worst.
  31. Re:Any color but RED by mrzaph0d · · Score: 4, Informative

    Coca-cola
    Redhat
    Target
    Lucent Technologies
    Pizza Hut
    KFC

    yeah, no big players there.

    --
    this is just a placeholder till i send back my real sig from the future.
  32. Re:Godzilla? by Dracos · · Score: 2, Informative

    IIRC, a judge declared that the -zilla suffix was not an infringment, and had become a ubiquitous bit of culture.

  33. Mozilla by SenorFluffyPants · · Score: 2, Informative

    We recently moved all 100+ users in our company to Mozilla 1.4 (from IE; score one for the Rebellion). Most of our users are highly non-technical, and the overall repsonse to Mozilla has been very favorable. People really like the logo, and it seems to stick in their minds. Our major issues right now are getting the calendar to work properly and roaming profiles. If we could take care of those 2 things, we would have a basically problem-free product.

  34. WTF? by Lshmael · · Score: 3, Insightful

    This is the most ridiculous thing I have ever read. You want to introduce users to Mozilla by clandestinely downloading it? What kind of customer loyalty do you hope to gain? One of the things that makes Mozilla different than IE is the constant care and attention that they give to their users. Your "clandestine" means do not do that, resorting to means only used by script kiddies and spammers.

    1. Re:WTF? by plover · · Score: 3, Insightful
      Most users don't want "constant care and attention." One thing we tend to forget here is that over half of the people using IE don't know what a browser is, and wouldn't want one if you offered them a free one. They just want to click on the "intarweb" and book hotels. They don't even know that they ARE loyal customers, or to whom.

      They might know if their browser was secretly replaced with Mozilla, but only because some things would act "differently" and other things wouldn't work at all. They might even think its a bad thing if their purple monkey went away! "Someone broke my 'the internet'!"

      Mozilla's first branding strategy needs to be overcoming this browser apathy. Whether that means the purple monkey is replaced by an ugly red dinosaur head, pop-ups and pop-unders allowing you to take pictures of your neighbor's ugly red dinosaur heads, or a TV-radio-billboard blitz of ugly red dinosaur heads happily surfing the web, I can't say. And while secretly replacing their browser was pretty obviously a tongue in cheek solution, just think: someone could distribute a BHO that replaces every current X-10 and porn pop-under with an ugly red dinosaur head telling them "Mozilla is great, it doesn't have these stupid advertisements! Click here to get rid of these windows forever!"

      --
      John
    2. Re:WTF? by Froug · · Score: 2, Interesting

      I replaced IE with Mozilla on my roomate's computer without his knowledge. I used an IE skin and disabled the Mozilla splash screen. He has noticed that he has stopped getting advertisement and software installation pop-ups/pop-unders, but he doesn't know or care why. He just thinks he's lucky.

      Over a month now and he has no idea he's not using IE anymore. I was expecting him to notice within a few hours.

      This was supposed to be a prank.

  35. The idea of branding is lost on some ./'ers by kidgenius · · Score: 4, Insightful

    I've read through a good chunk of the replies here, and I keep coming across people saying "well you can change icons like this", "or do a splash screen like that." etc. The problem is, is that 90% of the computer users simply want to install, and be done with it and see nothing but a desktop icon. They don't want to go changing icons, or splash screens, or whatever. That's what this author is trying to get at. He makes a good point about the computer geeks and their clever naming, etc. It seems as if programmers have this holier-than-thou attitude. "If you don't like something, you should change it yourself or not use it." I know that it is a hobby to most people and there is no commercial gain to be had. It's almost like OSS (or whatever you want to call it) is like old school punk rock. You want the recognition, but you always fear being called a sellout. In the software world, you want to have this really great piece of software that is free and takes over the world and throws Microsoft off its pedestal. But at the same time, you don't want to conform to the game they are playing. Yes, people often don't know about non-MS ways of doing things on a computer, but Microsoft has done a halfway decent job at making a computing experience consistent to the average Joe computer user. And so people come to expect that out of others. I personally am willing to do things a slightly harder, or different way. I know that when I use free software, that things may be a little quirky, or there may be some weird fixes that I have to implement to get it work all the way. I've made that choice, but there are many out there who won't/can't/don't make it. They just want it to work out of the box for a million years without a hitch.

  36. Re:I hate stock "people pictures" by gregholt · · Score: 2, Interesting
    > Do people actually get warm fuzzies from that or what?

    Yes, they actually do.

  37. I don't understand this cookie-phobia by RoLi · · Score: 3, Insightful
    Can you come up with a single example of when somebody was harmed because of cookies?

    Anyway do yourself (and your gf) a favor and just turn off the cookie-paranoia.

    BTW, most people I've shown Mozilla were very impressed with tabbed browsing, it's definitly a feature a lot (of course not all, but definitely many non-techies) like.

    1. Re:I don't understand this cookie-phobia by MrByte420 · · Score: 2, Insightful
      bzzt! HTML does not contain cookies, therefore email that comes in HTML does not have cookies. Cookies are part of the HTTP protocol.


      Fine, but you don't need a cookie to track a person. If I put a single clear pixel jpeg that your mail reader will load off my web server, for all intents in purposes, this email "session" has been tracked and I know you opened that email. It may not be an "offical" HTTP cookie but it sure sounds like one to me..Lynx and Pine - my two best friends...
      --
      If religous zealots don't believe in Evolution, then why are they so worried about bird flu?
  38. Re:We can't have 2.0 yet! by AmishSlayer · · Score: 5, Funny

    based on past history
    as opposed to future history ;)

    sorry I couldn't resist.

  39. well, i'm a professional designer by Aqua+OS+X · · Score: 5, Insightful

    Well, I'm a professional graphic designer... so here's my take on this.

    Good logos are very very simple. Good logos can be boiled down a strong one or two colored silhouette built with simple lines and shapes. Moreover, good logos are clearly recognizable at both small and large sizes.

    The human brain reads and interprets simple shapes very quickly. Furthermore, the brain remembers and recalls simple shapes faster then complex graphics. This is, more or less, a psychological fact.

    When you take a glance at a good simple logo it gets stuck in your head. Even if you've only seen it once, and you can't quite pin-point the company associated with it, there's a good chance it will seem "familiar" to you. Familiarity is essential to a good brand. People like to use things they feel familiar with... even if their sense of familiarity is coming from a near subconscious level.

    It should also be noted that simple logos are easier to slap on everything. They are easier to print, it's easier to use as decoration, etc etc.

    Honestly, Tux is not a very good logo. Most people don't know what that orange and black rendered penguin is all about (trust me, I guarantee you they don't). It's only the geeks like us who know what Tux is. Common people remember the RedHat logo, or the Suse logo... but not tux. If Tux's shape was simplified (kind if like what IBM did with it http://www.humanist.de/erik/rza/ibmlinux.jpg ) it would be much more recognizable to the general public.

    And as for Mozilla. Well, Mozilla currently has that lizard head and the "M." Both are fairly simple (think the lizard could be simplified some more though), yet Mozilla.org doesn't stick with them. They don't place these logos all aspects of their products, they keep creating new icons and splash screens, etc. Mozilla.org needs to work on their branding. They need to pick one general logo, and they need to boldly place it everywhere.

    --
    "Things are more moderner than before- bigger, and yet smaller- it's computers-- San Dimas High School football RULES!"
    1. Re:well, i'm a professional designer by jschrod · · Score: 4, Insightful
      You might be a graphics designer professional, but you doesn't seem to be a marketing professional who has been responsible for product campaigns. I'm neither, but I had to pay (my) money for them, and I learned a lot from them.

      Tux is good(TM). Why? Because it is not a logo, it is a mascot that's associated to a brand (Linux). And as a mascot, it's near perfect, because pinguins are cool. Don't believe me? Go out with children or teenagers (hell, with most adults) to a sea park and notice where they stop and rest. Pinguins are among the must-stops, because people like them. And it's good marketing to associate that "like"-ness with the term "Linux".

      Actually, it doesn't matter how the pinguin really looks, in the mind of the general public the connection "Linux = this new pinguin operating system that is neither Microsoft nor Apple" has been made. With "in the public" I mean that I can hear non-geeks talking about it at the next table in the pub. That's just like the animals on ORA covers, it doesn't matter which ones or how complex they are, the overall similarity is the part that gets communicated.

      Come to think of it, dolphins might be good mascots for other projects.

      Btw, please note that I'm writing about marketing and not about ads-only campaigns. As you did, too. And, last but not least, I agree with you on the lizard and the inconsistency of Mozilla's public face. Of course, because nobody thinks this is a lizard. It looks like a dinosaur - and dinosaurs are cool, too. Ask your children, they'll tell you. And I mean that earnestly - when one starts a marketing campaign, children are the most honest reviewers available. You just have to take their opinion seriously.

      --

      Joachim

      People don't write Manifestos any more -- what's going on in this world? [Frank Zappa]

    2. Re:well, i'm a professional designer by pmz · · Score: 2, Insightful


      These problems are due to lots of factors: elitism among doctors, the FDA, employers hiding costs by subsidizing insurance, etc. If you look around, also, you'll read plenty of critizism about socialized care elsewhere.

      In the USA, the issue is really one of freedom, where socialization is an unambiguous step towards tyranny and oppression through taxation and controlled markets.

    3. Re:well, i'm a professional designer by JahToasted · · Score: 2, Insightful
      No, he's right, simple logos are better. Show people tux and ask them what they think. Penguin! Tell that its Tux and he's the linux mascot. Show them again ask what they think again. Penguin!

      Yeah, people like penguins and everything, but the Tux is a cartoon penguin, not a logo. No matter how many times people see it, they are gonna think penguin, not linux.

      Same thing with the mozilla logo. The dinosaur head is really nice and all, but at the end of the day its just a dinosaur head. Mozilla needs a logo thats easily identifiable and suggests that its a browser. As it is now it looks like it might be the icon for a video game about dinosaurs.

  40. Secret to Branding by borkus · · Score: 4, Funny

    1. Take your basic product name - ie, "Mozilla".
    2. Get permission from a celebrity to put their name in front of it.
    3. Put next year's number on the end.
    4. Add the letter's "X", "XP" or some abbreviation
    with an "X" in it.

    Therefore, Mozilla 2.0 should really be -
    Madden Mozilla 2004 SSX

  41. Windows is already boring by tarawa · · Score: 2, Insightful

    As boring as Windows already is, I certainly don't want to add Mozilla to list of yet another boring app.

    I think one of the reasons why Mozilla is so great is absence of marketers. All the stupid buzzwords, and spin tactics they use to try to sell a product are what turn me off on a product, and I think there are many like me.

    I have convinced many people to switch to Mozilla simply by showing them the features (tabbed browsing, pop-up blocking, form management, etc). After that I leave it up to them. So far I have seen bout 95% of those people move to Mozilla because they like the features and not the branding.

    Netscape was branded and look where it ended up.

  42. Panel Icons in Linux by gearry · · Score: 2, Interesting

    One item that I did not see mentioned specifically but was marginally addresses was simple icon consistancy within an app. This applies to the Windows version as well in the latest distributions that I have seen. The icons used on the panel (in gnome, I forget what Windows and KDE call it) are not the same as the icons that are distributed for the app itself. Right now on debian I am still getting a dragon in the red star for icon used in the Gnome menu, but the panel is using the split with an M on the upper left and a Netscape style ship wheel to the lower left. I could live with any consistancy, and perhaps it will need some help from the package builders. If I had a choice I would probably like something like the M used for the browser on OSX, but anything clean, recognizable, and consistant would be good.

    --
    like g-a-r-y, only different
  43. Why we've used it here... by Chordonblue · · Score: 3, Interesting

    Here is a reason why Linden Hall School has chosen Mozilla lately - Windows XP Home. Why? Well we use ISA with authentication as our proxy server. This enables access to various age/class groups to the Internet. The problem is - in order for there to be pass-through authentication your OS has to be a member of the MS Domain.

    This never used to be an issue until XP Home. XP Home can't be joined to the domain - so all these girls that come here get a never-ending request box for authentication whenever they attempt to use their XP Home-installed home computers.

    It's not that MS couldn't make this work for us (caching domain authenticated logins) - it's that they don't want to. Proof? Mozilla doesn't have a problem caching this information one time. All a student has to do is fill in the info once, check the 'save password' option, and they're good to go. IE can't do this. If you use anything that includes an MS domain authentication, it will conveniently forget it.

    My only wish is that I could get Moz to default to that authentication in 'options' so that the student wouldn't even have to push the 'enter' key.

    Again, thanks Moz devs!

    --
    "...Well, there's egg and bacon; egg sausage and bacon; egg and spam; egg bacon and spam; egg bacon sausage and spam..."
    1. Re:Why we've used it here... by Chordonblue · · Score: 2

      Leave it to Slashdot to bring out every armchair administrator who feels they could do a better job. Wow - all that experience and you don't have a CLUE what's going on here. First of all, I guess you have to have a WAN first before being able to 'learn' about one, huh? Well, we don't have one. Sorry, we're not some big corporate network - just 100 users or so in ONE location.

      Look, boarding schools have special needs and you'd be surprised how complex they are. This isn't a corporate/black&white environment. There's a lot of shades of grey. There are times (mainly during the day) where certain types of access isn't permitted, site filtering, monitoring, etc. and then there are the boarders who live here. Rights vary by time of day, user, group, location, you name it. Just finding a solution to meet all of our needs was painful enough without having to jump through the hoops.

      All I was saying in my original post was that Moz offered a great solution for our XP Home users who were totally screwed. My suggestion is for Moz to pick up on this and run because I can think of quite a few businesses and schools that could benefit by not having to go the XP Pro route.

      So, 't0ny', until you can ASK an intelligent question about what we do and how we do it - your one-liners have little meaning.

      Why do some of you out there always want to make it a fight? Ask me WHY we do this or that - preferrably without derision, but don't anonymously slam without a clue because you look pretty stupid when you do so.

      --
      "...Well, there's egg and bacon; egg sausage and bacon; egg and spam; egg bacon and spam; egg bacon sausage and spam..."
  44. I18n ofl user-oriented website by leoboiko · · Score: 2, Insightful

    In my experience, most Windows users don't use Mozilla because they never heard of it (at least, the ones I teached Mozilla never went back to IE). Some users are actually willing to pay for spam filters, popup blockers, download managers and tabbed browsing.

    I want to put a box in my homepage that looks for MSIE user-agents and displays something like "Are you using Internet Explorer? Did you know that there's a better browser with popup blocking and download management included? Try Mozilla! (link to end-user website)".

    The Mozilla folks seems to agree with me on this, but there's still a barrier: English. Windows users worldwide are used to their fully localized environment, and afraid of anything in foreign languages. The language packs are too buried in the site. Mozilla's new user-oriented website is a great idea, but there should be localized versions of it, with easily accessible downloads of localized software.

    --
    Prescriptive grammar:linguistics :: alchemy:chemistry. Stop being a nazi and learn some science.
  45. Just the point really by ben_of_copenhagen · · Score: 2, Interesting

    I think you are right about non-geeks not wanting a hole lot of change. So configure mozilla to behave more or less like IE, and your girlfriend wont know the difference. Except in time she will get used to not having annoying pops all over the place. I think you are making a big mistake by letting her in on the secrets of cookies and - perhaps - giving her a confusing interface, which doesnt look like the one she knows. If she is anything like my girlfriend (or my father or most my non-geek friends) she just wants the damn thing to work and be able to use it. And now, please. Mozilla should do what apple has done with Safari. Almost no buttons, a stylish and simple design. And it doesnt default to an absolute geek-page (even containing the unholy word "compiled"). Geeks are good people. But they tend to design programs like they want them, and not how their girlfriends want them. And mozilla is definately designed by geeks :-)

  46. Tsk... by Ayanami+Rei · · Score: 4, Insightful

    The Mozilla "dinosaur" theme is older than the Raptors. Netscape was using the "Mo-zilla" character on it's site as early as Fall of '94, which, incidentally, was the same time the Raptors were having a contest to design their logo.

    And at the time, they looked nothing alike anyway (Moz was green and anthromorphic).

    Over time, the green guy logo evolved with the Moz project, notably turning Red (almost as a joke) to revel in the socialist nature of the Mozilla.org foundation when Gecko went open-source. It got pretty silly, Soviet-inspired designs with stars, sickles, and even fur hats.

    I guessed the like the image of a Red, more realistic looking dino, with the flames and everything. I don't think it was because Mozilla.org members are all Toronto fans (Bulls I might believe).

    And since no one could confuse a web browser with a basketball team in the marketplace anyway, I don't think we'll be seeing any trademark infrigment suits anytime soon.

    --
    THIS THING CAN TURN ON A DIME, MACROSSZERO STYLE ALSO FUCK BETA, ~NYORON
  47. Negative Branding by sielwolf · · Score: 2, Insightful

    I thought that the strongest new brands in a market with name recognition is to be the opposite of said brand. Pepsi's market share rose when it had it's "New Generation" campaign (implying that the old standard, Coca-cola, was the Old Generation). Avis car rental saw a gigantic increase with it's "We try Harder" [than the other companies]. Burger King versus McDonalds. Fox versus the Big Three. Heck, Linux versus Windows.

    Consumers seem to think in simple dualities. There is the iconic brand... and then there is the one that is the anti-brand.

    The problem for Mozilla? It is a product that is nigh identical to IE. Functionally they are the same (with only minor variations and where it differs siginficantly [that you need to do a third-party install] isn't a major selling point). To some extent it's the difference between a Chevy and Pontiac, not a Harley and a Honda.

    --
    What is music when you despise all sound?
  48. Re:Uhmmm...Themes? by RedHat+Rocky · · Score: 2, Insightful

    My time is precious, and I need to spend it using the application, not modifying the application.

    I believe that was the offensive passage. Ignoring developers, demanding they make things better for you while not being willing to do any work yourself is a common attitude that is affecting a lot of projects (Note, you is a general y'all, not YOU).

    --
    Anything is possible given time and money.
  49. Why bother? Because. by SimplexO · · Score: 3, Informative

    I'm sure you do realize that mozilla and IE save bookmarks/favorites differently. IE uses individual files for each favorite, where as mozilla uses one file that is basically a webpage itself to hold all of your favorite website needs. There just isn't a practical way for mozilla to use IE's bookmarks if you consider how many profiles mozilla is run on that DON'T have IE.

    With that said, you can still find some free wizards to in various places.

    If you use the Luna * theme for Mozilla Firebird, run some special customizations with the UI, it'll look EXACTLY like IE (put the location bar in it's own dialog, add a go button, get rid of the search bar, switch the stop and refresh buttons, add the bookmarks and history button, and you've almost got yourself a direct copy (without the sponsored media button and a search button -- but you already have a search bar that you got rid of))

    Making toolbars moveable has been slated for AFTER Mozilla Firebird 1.0, so at least you know they are on it. But there are so many programs that don't have moveable toolbars that your argument is invalid anyway.

    Regarding making a non-Microsoft Internet Explorer, I think that is a horrible idea. If you can't get used to the Options dialog in Mozilla Firebird, then you don't deserve to be called a teckie. I know some pretty slow people that fell right into that, and away from IE's checkbox heaven.

    *Luna does not yet run under MF 0.7. It does run under 0.6, though.

  50. Vanishing Browsers by joshsnow · · Score: 2, Insightful

    I think IE loses the browser domination the day Sony ships the Playstation 3 (with a non-IE browser, which will probably be Mozilla).

    Well, that depends on how visible the browser is.

    OK, I accept that a greater number of hits by a Moz based browser would force sites (banks especially) to support Moz, but in the wider context of this discussion - which is about branding and Moz having a strong brand identity - this isn't necessarily true.

    If Sony integrate the browser correctly, the only brand which will be visible is the Sony brand - PS3 users won't care what they're surfing with, all they'll care about is that they are surfing. Essentially, the browser vanishes.

    Microsoft have picked up on this too - hence the line that IE6 is the last browser all future browsing capability being integrated with Windows. IE will vanish, but browsing will be accessible from explorer/outlook/word or however they implement it.

    From the "Joe Sixpack" of view, having a "browser" as a seperate application begins to look like an optional and unecessary extra and a strong brand just serves to emphasise its "seperateness".

  51. Mozilla 2.0?!?! Firebird is much more important by devhen · · Score: 2, Interesting

    Right off the bat, from reading the headline, this article seems to miss the point. When looking to the future, Mozilla Firebird should be the focus. Firebird will eventually lose the controversial name and be simply 'Mozilla Browser.' This, along with Thunderbird (soon to be 'Mozilla Mail') are really the future of Mozilla much more than the old Mozilla suite which is reaching 2.0.

    Here's the Mozilla branding road map. Lets hope Mozilla sticks to this plan. I really think it is the best route for future development.

  52. Browsers need a "read-only" switch by Fastball · · Score: 3, Insightful
    Admit it. You are a web developer who leans on cookies to get the job done. Shame on you! ;)

    Remember the audience you're speaking to. This is a demanding crowd here. We are the types to complain when someone tries to set a cookie in our browser when all we want to do is read an article. I've never understood this. I too am a cookie conspiracy theorist and deny cookies to the end of days.

    I admit there are times though when cookies are useful (e.g. e-commerce, user preferences, etc.), so I'll allow cookies where they are warranted. In Firebird or Mozilla, that means dancing through a couple of menus to sway these settings. I'd love a little switch say on the status bar that quickly allows me to toggle between a "read-only" mode where no cookies or tracking can take place and a less strict browsing mode that allows cookies, etc. I know I can be tracked by IP address, but goddamn cookies all the same.

    I mean 95% of the time I just want to read some nouns and verbs and to hell with everything else.

  53. I find it highly unlikely that... by Ayanami+Rei · · Score: 2, Interesting

    the mozilla logo designer was a huge Raptors fan, and thus was so inspired. I think you're just trying to grab attention with controversial statements.

    The red dinosaur design was adopted to satirize the supposed communist nature of open source.

    This is the original post by Jamie announcing the open-sourcing of Mozilla. Communism joke from the beginning. Hehe. This is the first appearence of the red lizard, which he credits to Shepard Fairey of BLK/MRKT, who has done, among other commercial ventures, the whole wacky Andre the Giant has a posse/OBEY thing.

    This one was a freebee. If you think it looks suspiciously like the Raptors logo, then he's to blame. But have you looked at the two side by side? Moz has a more imposing profile with cool scales down his neck, while the Raptors dino is sleeker, with a different profile. Clearly Fairey chose to depict Mozilla the Lizard in that industrial-looking, side profile as is the harsh, contrasting style that he uses in all his works.

    Moreover, how is looking like the Raptors logo supposed to somehow make Mozilla better?
    Have they ever won a playoff title? (I jest, I jest)

    Stop trying to cover your ass.

    --
    THIS THING CAN TURN ON A DIME, MACROSSZERO STYLE ALSO FUCK BETA, ~NYORON
  54. All my favorites are in (dot)mozilla directory by Kashif+Shaikh · · Score: 2, Informative

    Well hanky panky guy,

    I can log into any Unix workstation via ssh or a dedicated xterm and load Mozilla. When I do, my "home" directory contains all the setting for every application including Mozilla. So my bookmarks, app settings, desktop environment, etc. are all centralized and apply to any station.

    1. Re:All my favorites are in (dot)mozilla directory by Zaiff+Urgulbunger · · Score: 3, Informative

      I'd have thought this would work in Windows too? Firebird user settings are stored in %USERPROFILE%\Application Data\Phoenix, so isn't that part of the Windows user profile loaded when the user logs in somewhere else?

      Aside from that, you can set the location of the bookmarks file by putting this in your user.js file:

      // Specify which bookmarks file to use: user_pref("browser.bookmarks.file", "X:\\somewhere\\else\\bookmarks.html");

      I think a problem with sharing the "native" IE favourites is, Windows organises its favourites as a bunch of *.url files, which contain not much information. Mozilla favourites are all in a single file and contain info such as the URL of the site-icon. So they don't easily mix.