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Phish Scams Fooling 28% of Users

Etaipo writes "Anti-spam firm MailFrontier Inc has done some testing with consumers to see if they could differentiate between legitimate e-mails and phish scams. The results, to me, were pretty shocking. The company also has provided a similar test on its web site. Get an answer wrong, and we revoke your geek license on the spot."

106 of 618 comments (clear)

  1. script kiddies in the media! by garcia · · Score: 5, Funny

    Personally I never cared for Phish. They attracted a lot of the same fanbase as the Dead but I just couldn't bring myself to like them. I tried, I really, really did. It's sorta sad that now that they are breaking up for good that they are scamming 28% of the population. I would have never guessed that a cool jam-band would have to resort to this sort of scheming in order to get money!

    I guess after all those tours and all those basically unsuccessful albums they are in need of people's credit cards in order to support their own solo touring and promotion.

    All kidding aside, I am genuinely disgusting that the authors of these articles did not call this sort of scam by a legitimate title such as "fishing" or "credit card scamming" or "you are a fucking moron for falling for the give me your Credit Card Number in an email" like it has been in the past. I wasn't aware that "scr1p+ K1dd13 sp34k" had crossed into "real journalism". I can see it now... Parents banning their children from listening to Phish because FoxNews told them that they could have their credit cards stolen.

    -1 Troll for the authors of these articles.

    1. Re:script kiddies in the media! by real_smiff · · Score: 4, Insightful
      "I am genuinely disgusting.."

      disgusted. you are disgusted. i make this mistake all the time :/

      agree about the leet speak.

      i came very very close the other day to falling for a fake eBay "your account has been hacked, verify your account details" type scam. it was brilliant, no typos, perfect grammar, good layout, and most of all: i was tired when i got it. felt like a right plonker for even believing it for a second. now i have a lot more sympathy for people who fall for these things. thank god i did check the url.

      --

      This is my Sig, this is my Gun. One is for Slashdot and one is for Fun.

    2. Re:script kiddies in the media! by PitaBred · · Score: 4, Interesting

      The problem is that "phishing" is describing this action specifically, rather than going out to the lake with a pole and a bunch of worms. It's been accepted into the lexicon, same as "phreaking".
      Phishing also has the connotation of hoodwinking users, getting passwords, whatever, not just credit card info.

    3. Re:script kiddies in the media! by vida · · Score: 2, Funny
      i came very very close the other day to falling for a fake eBay [...]

      you must be a lawyer

    4. Re:script kiddies in the media! by Pharmboy · · Score: 4, Funny

      Personally, I think replacing F with PH is pretty lame, in all things...

      --
      Tequila: It's not just for breakfast anymore!
    5. Re:script kiddies in the media! by hkon · · Score: 3, Funny

      I am genuinely disgusting.."

      disgusted. you are disgusted.


      What do you know, maybe he is the goatse guy, in which case I think we can all agree his statement is perfectly correct.

    6. Re:script kiddies in the media! by Anonymous Coward · · Score: 4, Funny

      Why don't you go phuck yourself, then?

  2. 80% right, 100% ugly colour scheme. by grub · · Score: 3, Insightful


    I answered 2 incorrectly as Fraud to get an 80% score so I lose 2 geek points but gain them back for erring on the side of caution. Actually I never bother with HTML mail and just skip it. That hasn't bit my butt yet.

    IT's colour schemes are giving me a seizure...

    --
    Trolling is a art,
    1. Re:80% right, 100% ugly colour scheme. by trentblase · · Score: 2, Funny

      Me too. Even if the email really is from earthlink, I'm not giving them my credit card number because I'm not a subscriber.

    2. Re:80% right, 100% ugly colour scheme. by Scorchio · · Score: 4, Funny

      Oh, it's a colour scheme, is it? I thought my monitor was running low on ink.

    3. Re:80% right, 100% ugly colour scheme. by zurab · · Score: 3, Insightful

      I only got the first one wrong - MS Hotmail e-mail was actually legitimate and I marked it as fraud. But I don't have Hotmail, and I don't plan on ever having it - so for me it would be illegitimate.

      Besides, you are right about HTML mail. If I subscribe to e-mail notifications from websites, I always choose plain text e-mails. If I do get HTML mail, I look at its headers first (without opening content and certainly not loading any images) - most of it is spam/fraud/whatever. So, maybe there should have been a way to display headers in the test.

    4. Re:80% right, 100% ugly colour scheme. by silverfuck · · Score: 5, Insightful

      I answered one incorrectly as fraud (the MSN one), and the rest perfect. But I was surprised I actually scored so highly as the test removed all the methods I use to spot fakes:

      1) I couldn't see where the links were pointing as they had been removed.
      2) I couldn't see the email headers.
      3) I had no idea if any personal information (at the most basic level, name) was correct or not. Though I would err slightly on the side of counting any email that has personal details in it as legit, it is obviously fraud if it carries somebody else's name.
      4) Am I supposed to be actually subsribed to any of these services or not? If I get something from citibank like that in my inbox, I'm going to mark it as fraud as I have absolutely nothing to do with them. (This is my excuse for the hotmail/MSN one!)

      It's very possible most people don't check the first two at all, in which case I have slightly more sympathy with them seeing how confusing it can be now.

      Maybe an added layer of security could be to go to the site in question and log in from there manually to check everything?

      --
      You know you've been IMing too long when you almost say 'lol' out loud to a non-geeky friend...
    5. Re:80% right, 100% ugly colour scheme. by tiskel2000 · · Score: 2, Insightful

      I agree. How is this one fraud when all of the links on the site are valid, and they aren't asking for any information?

    6. Re:80% right, 100% ugly colour scheme. by Hank+Scorpio · · Score: 2, Informative

      If you look carefully at that message, you'll see the link is not to www.earthlink.net, but rather it is to curvet.co.kr:

      http://www.earthlink.net@curvet.co.kr/curvetdb/i ma ges/CVS/

      Seems pretty clearly not a legitimate link, and therefore fraud, to me.

    7. Re:80% right, 100% ugly colour scheme. by operagost · · Score: 2, Insightful
      I got 100%, but it was difficult because the links were bogus. I easily identified an eBay Phishing attempt recently by going to the link properties and noting that it was one of those bogus redirects like people used to "goatse" slashdotters with.

      In this case, I had to use non-techie logic, which is what we need to teach the non-geeks how to use.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    8. Re:80% right, 100% ugly colour scheme. by zurab · · Score: 2, Informative
      The tool? Just the real link location, rather than just the link text. Checking the link for a dotted quad or the wrong domain entirely is a fast way to identify a phish.


      I almost never open HTML e-mail, but if you do, you also have to be aware that even if you hover over a link and check the status bar for a location that may not be show the actual destination once it's clicked.

      You can always use the onmouseover and onmouseout events in javascript to change the status bar text to override the default behavior (unless javascript is disabled in mail). To be completely sure, you have to check the HTML source, which isn't hard to do; but I think it's easier to verify headers.

      Even if you click a link or even load some images, your e-mail address may be marked as "good" for further spamming purposes. Bottom line - don't open HTML e-mails - if you do, load them with javascript and images turned off and always verify headers if it looks at least a little suspicious. KMail handles it like this by default, and I think it's a good security practice.
  3. I got a 3 by Sowbug · · Score: 5, Funny

    Why did I have to provide a credit card number before the test showed me my score?

    1. Re:I got a 3 by beee · · Score: 3, Funny

      Wow, I don't find this post funny at all. How is a fellow slashdotter getting scammed funny? Sowbug, I recommend you cancel your CC immediately by calling your provider's phone hotline. Someone may have already begun using it for nefarious purposes.

      --


      + Donald Gunth
      + Email: dgunth@quicktek.net
      "Caffeine is the greatest lubricant ever created." -ESR
    2. Re:I got a 3 by The0retical · · Score: 5, Interesting

      I got them all right, what most people forget is that reputable companies will never send you a link to update your account info. They will give instructions but never the latter. That is the dead give away that it is fake.

    3. Re:I got a 3 by wo1verin3 · · Score: 4, Informative

      If you didn't find that funny, then you definately won't find this funny.

    4. Re:I got a 3 by aflat362 · · Score: 2, Informative
      Paypal sends me emails with links to update my credit card information after it has expired. yes, I know they are legit

      though, I never follow the links, I do browse to the site just in case.

      I was a little angry at paypal for doing this because the fact that legitimate companies DO send emails with links, the average joe or jane lets down their defences to actual phish emails.

      This sucks for me because my girlfriend and family are non-geek persons and I have to explain to them to never NEVER follow links from emails because of this reason and they probably think I'm some kind of paranoid freak because of it.

      --

      Conserve Oil, Recycle, Boycott Walmart

    5. Re:I got a 3 by jandrese · · Score: 4, Insightful

      The biggest tipoff is when it starts off with "Dear Paypal user" or something like that. Most companies go to the trouble of putting your actual name in there, so if whoever is sending you the email doesn't even know your name...well, you figure it out. This tactic even worked in the example quiz! It's a great first pass (the second pass is of course to mouseover any URLs (or check the source) and see exactly where they're sending you.

      The only example that really made me think was the MSN account expiring message. At first I thought that had to be a fake because what's the point of sending you an email telling you that you need to log into your email to save your account? Then I realized it was actually an ad for a related pay MSN service and immediatly knew that it was real.

      --

      I read the internet for the articles.
    6. Re:I got a 3 by Lord_Dweomer · · Score: 4, Funny
      "Sowbug, I recommend you cancel your CC immediately by calling your provider's phone hotline."

      Or, alternatively, you can email me your name as it appears on the credit card, your card number, and expiration date and I will remove your card information from their system.

      --
      Buy Steampunk Clothing Online!
    7. Re:I got a 3 by Chibi · · Score: 3, Insightful
      The biggest tipoff is when it starts off with "Dear Paypal user" or something like that. Most companies go to the trouble of putting your actual name in there, so if whoever is sending you the email doesn't even know your name...well, you figure it out. This tactic even worked in the example quiz! It's a great first pass (the second pass is of course to mouseover any URLs (or check the source) and see exactly where they're sending you.


      I've recently been getting some spam that has my name and some address info in the subject line. It's obviously spam, and someone trying to rip me off. I've also been getting a lot more 419 spam, and that usually has my name (although they always refer to me by my last name *sigh*). But I just wanted to point out that we all probably have a lot of info about us out there ready to be used against us. As you say, it's a good "first pass" test, but nothing more than that.

      --
      If all you have are silver bullets, everything looks like a werewolf.
  4. This is an excellent quiz. by eaglebtc · · Score: 4, Interesting

    I passed with flying colors! This is an excellent quiz to send to your friends who are less internet-savvy. I found a common thread throughout all of them: "if you don't verify your account information, it will be suspended."

    --
    Homestarrunner.net -- It's Dot Com!
    1. Re:This is an excellent quiz. by miro2 · · Score: 2, Informative
      I also got 100%. My method was simple. Any mail that encourages you to click on a link to update account information is a fraud. Anything that tells you to go to your account without providing a link is legitimate. I

      Its exactly the same way you detect phone scams. If they call you, its a fraud. But if they let you look up the company in a phone book and call them, then it is legitimate.

    2. Re:This is an excellent quiz. by ameoba · · Score: 5, Insightful

      The problem with the test is that they obscure the links. To me, the big test of a scam v. a real email is where the links point to rather than the content and the test uses javascript to obscure where they're going.

      --
      my sig's at the bottom of the page.
    3. Re:This is an excellent quiz. by Crazy+Man+on+Fire · · Score: 5, Informative

      They didn't show up in Mozilla. Switched to IE and they worked. They were using IE-specific javascript to put the link text in the status bar.

    4. Re:This is an excellent quiz. by ottothecow · · Score: 2, Insightful
      I agree, some of those simply gave a link to the main site. I'm pretty sure when I get emails from people like that, they usually include a link to their home page.

      I usually am suspicions but I check where the link takes me. This test wouldnt let me check this, so I assumed that the links pointed to where they said to (www.paypal.com/whatever/ points to www.paypal.com/whatever/)

      I think that makes the test inaccurate. if I click a link, it should show me the real target (even if they do a fake replica (something like 201.123.123.34/www.usbank.com/account/blah/)

      --
      Bottles.
    5. Re:This is an excellent quiz. by Grotus · · Score: 5, Informative

      Do you have Mozilla set up to forbid javascript from modifying the status bar (as you should)? If you do , then whether or not the javascript is IE specific, it still wouldn't show the bogus link. I had to view source to see what they wanted to appear down there (mainly because I forgot about that setting until most of the way through the quiz).

      --
      "From my cold, dead hands you damn, dirty apes!" - CH
  5. This test is bogus by stecoop · · Score: 3, Insightful

    This test is like a Kobayashi Maru test on star trek. You have to alter the conditions to win. You can't see the details in the hyper links nore the refer information in the header.

    1. Re:This test is bogus by PhxBlue · · Score: 4, Insightful

      No, you just have to recognize the proper set of conditions. If an E-mail already contains correct and verifiable information about your account, or if it does not ask for any account information in the first place, it's probably legit. Otherwise, it's probably a fraud. My non-geek wife and I both took the test and scored 10 / 10.

      --
      !#@%*)anks for hanging up the phone, dear.
    2. Re:This test is bogus by Kazoo+the+Clown · · Score: 4, Insightful

      No, you just have to recognize the proper set of conditions. If an E-mail already contains correct and verifiable information about your account, or if it does not ask for any account information in the first place, it's probably legit. Otherwise, it's probably a fraud. My non-geek wife and I both took the test and scored 10 / 10.

      Congratulations. However, by ALLOWING YOUR FINANCIAL INSTITUTION to send you correct and verifiable information over email, and since email is sent unencrypted they have in effect, published your information to the web at large. I would consider this a CONTRIBUTION TO FRAUD, and therefore equivalent to fraud, in my book. If I were to get that kind of information from a bona-fide financial institution I'm associated with, I will immediately contact them and treat it like an actual fraud-- change my account, etc.

      This site is bogus because it is giving you a false sense of security...

    3. Re:This test is bogus by lordsid · · Score: 2, Insightful

      i entirely agree, the way i verify if an email is legitimate is to check where the links go. this test was entirely fubared and any data collected from it is worthless.

      --
      IMAGE VERIFICATION IS EVIL!
  6. Catching them on the subtleties by gbulmash · · Score: 5, Insightful
    I scored 90%, incorrectly IDing one legit e-mail as a fraud, meaning I missed one because of being overly cautious.

    Some of these fraud mails looked really legit and were mainly given away by the fact that their URLs went to something like fraudprevent-visa.com instead of fraudprevent.visa.com. fraudprevent-visa.com is a domain name that may or may not be affiliated with Visa, while fraudprevent.visa.com is a subdomain of Visa.com, meaning it's not 100% safe, but much more likely to be legit.

    But asking people to know this difference is asking a bit much of them. What might be interesting would be a "Phisher Identifier" built into mail clients that could identify bogus or unauthorized URLs based on a very carefully maintained database of legitimate URLs.

    Seems that a plug-in could be written for Outlook, Eudora, etc.

    - Greg

    1. Re:Catching them on the subtleties by pHatidic · · Score: 2, Insightful

      I don't get it, can someone explain this to me. How is it possible to tell which emails are real and which are fraud just but looking at them in this test? For example I marked the paypal one as fraud when it was actually real, but how could I tell that? For all the fake ones the email came from support@domainname.com or whatever with no email header, and all of the links looked accurate. How could one possibly tell where the email came from without looking at the header? How could you tell whether the paypal email linked to https://www.paypal.com or http://www.geocities.com/~paypal.html without being able to click the link? I got these all right except for the paypal which I thought was fraud, but that was only because I recognized them from real email where I was able to look at the headers. Someone please explain to me why it is so bad that 28% of people couldn't pass an unfair test. To me this says nothing about the test takers, only that the people who made this test are morons.

    2. Re:Catching them on the subtleties by lewp · · Score: 2, Informative

      Of course who do you trust to maintain said database/algorithm if it's not open source? This is one of the many (many) cases where I would think open source is the only option.

      Of course there would be numerous roadblocks to implementing this sort of thing, not the least of which being HTML rendering quirks in Outlook, Eudora, etc. that would have to be thoroughly accounted for.

      I'll stick to doing things by hand (I didn't miss any, like most /.'ers, I'm sure), and those who can't could use something like what was proposed to filter out some of the more technically-incompetent scams. It's better than nothing, I suppose.

      Best bet is probably to just write a plugin (or set a preference) that completely disables hyperlinks in email messages (using mutt or disabling HTML email, which is the devil, works too :P), that way people HAVE to type in visa.com (or cut and paste, at least JavaScript can't be used to hide the real URL this way), and they'd have a much better chance of actually dealing with VISA. Inconvenient? Yeah. So's sorting out your finances after an identity theft incident.

      Identity theft scares the shit out of my (non-technical) parents. Last time I was home to visit they grilled me on the subject for an hour or two. It seems like it might be one of the few things that people might fear enough to be willing to inconvenience themselves slightly in the name of security.

      It's about damn time we found something like that, besides fucking airport security.

      --
      Game... blouses.
    3. Re:Catching them on the subtleties by pudding7 · · Score: 2, Insightful

      Why would Visa cancel your account unless you "validated" the account once a month? What if you're on a two month vacation? You lose your account? Why would Citibank send you an email saying "Unless you click this link and enter all your info, your credit card will expire!" If my card's about to expire, I get a new one in the mail. Be cynical and suspicious. It's healthy.

    4. Re:Catching them on the subtleties by blkwolf · · Score: 2, Informative

      You might be interested in Spoofstick it shows you the "real" domain url for whatever webpage your connected to.

    5. Re:Catching them on the subtleties by lylfyl · · Score: 2, Informative

      Umm, they had a JavaScript that should show the target link in the Status line. You shouldn't be clicking the link to see where it goes, anyway.

      Am using IE, since I'm at work. Maybe their mouseover script doesn't work in your particular browser.

      Of course, you could just view the source code to see the 'real' target links

      That being said, I got 9/10. I missed the earthlink fraud one, dammit. Good thing I don't use Earthlink...

      Phil

    6. Re:Catching them on the subtleties by daehrednud · · Score: 5, Informative

      1st email:
      This one just tell you to log into the MSN site, it
      doesn't provide a bogus link or anything.

      2nd email:
      This one does provide a link, plus for some reason
      the url args flag my personal danger
      heuristics. The jagged do this or else tone of
      the email also doesn't seem like it originates
      from a company that relies on it's customers

      3rd email:
      It doesn't seem that ebay would hire a third
      party to create an ID system that the users
      would have to shell out money for. That mixed
      with the external link give it away.

      4th email:
      I personally hope a bank doesn't deal with
      security issues by relying on internet
      communication, but it doesn't sound right for
      a bank to contact a hacked account victim
      through email. Plus the 4 appended to the www
      part of the url makes it seem that it could
      possibly be a false url.

      5th email:
      This email does not provide an external link
      tells you to go to the paypal. It also helps
      that the email also says to always type in the
      url manually.

      6th email:
      Again with the threatening tone, but more
      clearly does this yell fraud when at the
      bottom of the email there is a blurb that
      says that "This is a promotional message from
      EarthLink". Definate cut and paste job.

      7th email:
      see 3rd email

      8th email:
      threatening tone..., external url

      9th email:
      It helps that I've seem emails like this, but
      in this email you are not asked to provide any
      data, except for the tracking number in the
      url, which they provided.

      and lastly, the 10th email:
      A button! A button can be used to hide the url
      from the casual user, and looking at the html
      shows that it goes to www.service-visa.net,
      which doesn't seem right for a COMmercial
      enterprise to have.

    7. Re:Catching them on the subtleties by JaredOfEuropa · · Score: 2, Interesting

      One easy metric would be to check if a URL claims to point at one domain, but actually links to another. Like this bogus link to www.youcantrustus.org

      Heh, the other day I got an email from EA concerning my Ultima Online account, asking me to provide some account details. The URL in the mail pointed to some weird domain I had never heard of, not ea.com or uo.com. Turned out, the email was completely legit... the URL was for some subcontratcor or affiliate of UO. Boy did they regret that, they must have gotten thousands of questions about that.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    8. Re:Catching them on the subtleties by gryphokk · · Score: 2, Insightful

      The first rule I use to test is whether they use an emotional fear response to manipulate you into clicking. No vendor or business is going to frighten you with "All your data will be lost" or such nonsense.

      Sadly, this led me astray with the MSN "legitimate" email. One more reason not to use M$ for anything!

      --
      And you, madam, are very ugly. In the morning, I shall be sober.
  7. I call BS on that "test" by mabu · · Score: 4, Insightful

    Let me be among the first to call "Bullshit" on this supposed test.

    Any nerd worth his salt knows to first check the headers of the e-mail and Lookup the IP to see where the mail really came from, and/or view the source of the HTML and identify obfusicated URL redirects. Then again, any IT guy who is using HTML-enabled e-mail should have his geek license revoked in the first place.

    1. Re:I call BS on that "test" by Anonymous Coward · · Score: 5, Funny


      any "nerd" would run his own DNS server and wouldn't need web-based turd like. Poser.

    2. Re:I call BS on that "test" by LittleBigLui · · Score: 2, Insightful
      So checking headers, looking up the IP originator, or viewing the source isn't an option for the four of us that aren't geeks.


      Can the four non-geeks in your company manage to hover the mouse cursor over a link to see where it really goes to?

      (Also, do they use a browser/MUA that tells correct information in its address/status bar?)
      --
      Free as in mason.
    3. Re:I call BS on that "test" by crucini · · Score: 2, Interesting
      Speaking of which - are there any 'demoronizer' type utilities that can reasonably create ascii version of html email?

      lynx -dump filename.html
  8. It's scary how many people fall for this stuff. by bennomatic · · Score: 4, Insightful
    I had a client recently who called me complaining that she was getting hundreds of e-mails bounced to her that she didn't send out. I asked her if she had recently opened any email attachments, and sure enough, she said, "Only the one that Microsoft sent me that was a required security upgrade. Come to think of it, that's about when this problem started"

    When it's that easy, you can't even call it social engineering. It's just social nudging, and people are ready to fall for it.

    --
    The CB App. What's your 20?
    1. Re:It's scary how many people fall for this stuff. by arctan1701 · · Score: 3, Funny
  9. Still Waiting! by romper · · Score: 2, Funny

    Nevermind this. I'm still waiting for my money from Bill Gates and Disney for forwarding that email to everyone I know a couple years back.

    --
    Right is wrong when left is right.
  10. What's wrong with Phish emails? by phozz+bare · · Score: 2, Funny
    Why, I'm actually subscribed to them.

    -phozz

  11. Heh. by tsarin · · Score: 2
    I just got a phish email "from" Citibank (with whom I haven't had an account in several years; that was my first hint...), and forwarded it on to emailfraud@citigroup.com and uce@ftc.gov.

    Flip back to and refresh /. to see that almost a third of email users don't have the third of a clue it would take to recognize this crap for what it is. "We has noticed a high level of suspishous attemtpts to access your account and brute force your PIN..."? Um. Okay.

  12. Breaking News: by goldspider · · Score: 5, Funny
    There are a lot of uninformed and gullable Internet users out there.

    Pictures at eleven.

    --
    "Ask not what your country can do for you." --John F. Kennedy
  13. Five minutes to figure it out. by MacGoldstein · · Score: 5, Informative

    But haven't fallen.

    My parents got an e-mail stating that we were charged $3000 for a new Dell laptop. Nevermind that we all use Macs.

    So I check out the site... Looks professional, seems legit, but it asks for a bank account and social number on a non-secure connection... Phishy?

    I checked out the root domain of the given address and ran a search to see to whom the site was registered. Definitely not a real company, an individual, and the root domain didn't exist as an accessible webpage. Not the kind of thing that is very professional. I bounced the e-mail back and dismissed it. Our credit bill the next month didn't have a Dell laptop on it. What do you know?

    All it takes is some common sense to get out of these things, but perhaps real companies should start adopting S/MIME or PGP to ensure their identities to make it more apparent to a layperson.

    Of course, a false company could just as easily hide behind these "foolproof" authentication mechanisms.

  14. Unfair test by asdfasdfasdfasdf · · Score: 5, Informative

    Honestly, I got through 3 examples before giving up. The real test for me is, "Is the link back to the official site? Or does it look like a link and take you to some mysterious 3rd party server?"

    In this test *ALL* links pop up to a "for the purposes of this test, this link has been suspended" This makes the whole thing useless.

    Anybody can copy a legit paypal or eBay email and change a few words and make it "look" real. The key is in the links and the data mining.

    1. Re:Unfair test by Koyaanisqatsi · · Score: 2, Insightful

      No, the key is, a legit email should not ask you to click a link, but rather to "go to our website" (but not provide the link).
      Let the user login as usual, and he/she will be safer.

      That logic gave me a 10/10 result on the test.

    2. Re:Unfair test by MaelstromX · · Score: 5, Informative

      I suspect you use Firefox, which, for me, didn't show the URL's of the links when I put the cursor over them for some reason. I opened up IE and it worked fine.

      Is this test not Firefox friendly? If not, why didn't the story say so? (don't a lot of people on /. use Firefox?)

    3. Re:Unfair test by FreeTheFurniture! · · Score: 2, Insightful

      I agree, it was made much harder with the actual URLs removed. I think the point of the test though was see how people faired based on the look (logos, etc) and obvious content. There are the things that your *average* user looks at to determine legitimacy (not reverse lookups, urls, etc).

      I got caught marking a PayPal one as fraudulent (the one where some one had made a payment), which the article says happens 20% of the time. My misread was based on the long and ugly URL with a cgi call in the middle. In real life, if I had been expecting a payment, I would most certainly have been less skeptical.

      So yeah, the test isn't perfect, but it's interesting to see (from all the previous posts) just how bad tech savvy users do when they are faced with the same knowledge base as a regular user.

  15. Now plot this data vs. time by Politicus · · Score: 3, Interesting

    Is it really so surprising that as spam matures it gets better at impersonating real email? It would be useful to repeat such a test periodically to see it trend over time. Likewise, it would be interesting to see the nature of valid business email content change over time to adjust. Perhaps we can have an internet age Darwin elaborate on the mechanics.

    --
    Politicus
  16. Re:Sadly, most of those fooled are lower class by EmagGeek · · Score: 2, Insightful

    Do you have any data to back up this outrageous claim?

  17. hard? by Bobman1235 · · Score: 4, Informative

    Honestly, it's pretty simple. Just never click on any link in any email. If it's from a company you deal with, type in the URL you know and love to find the information. The only one of the emails in that entire "quiz" I would have trusted was the one without any links, that simply said "go to ebay.com, click on your account." Anything else could be fake.

    At the very least, copy and paste the URL rather than click it, and study it for 3 seconds before going to the site to make sure it looks like the site you think you're going to.

  18. Re:No shit, the color scheme's butt-ugly by Anonymous Coward · · Score: 2, Funny


    pretty soon we'll have "geocities.slashdot.org" with animated GIFs of flaming skulls and crappy embedded MIDI files...

    Fear...

  19. Companies do not help. by deragon · · Score: 2, Insightful

    I was once fooled believing that I received a fraudulant email making me believe it came from Sony. I wrote to Sony to report the email and they told me it was legite!

    What caused me to think it was fraudulant? Well, the URLs in the email was going for something like sony.<somecompany>.com. The URL did not finish with "sony.com". The only way to figure out if an email is phoney or not is to check the URLs (assuming your browser does not have the famous URL bug which shows you a legite URL but once clicked, sends you to another site while still showing the legite URL in the URL bar), but when companies use 3rd parties to email their users and provide services, they cause these confusions.

    --
    Remember the year 2000? They promised us flying cars. They delivered the PT Cruiser...
  20. Talk to Verizon by RealityMogul · · Score: 5, Interesting

    I got Verizon DSL service back in February. A month later, I got an e-mail that basically stated there was a problem applying the DSL charges to my phone bill. In the e-mail, which was sent to "Verizon Customer", they suggested I reply to the e-mail with my account name and credit card information.

    I thought it was a scam, but left it in my inbox. Two weeks later my service was shutoff. Apparently the message was legit.

    After I got the problem straightened out, I sent them a very nasty, yet informative, e-mail and they agreed that they will review their e-mail policies and apologized for sending such a message to begin with.

    1. Re:Talk to Verizon by RobertB-DC · · Score: 3, Interesting

      After I got the problem straightened out, I sent them a very nasty, yet informative, e-mail and they agreed that they will review their e-mail policies and apologized for sending such a message to begin with.

      They're not the only company to have this problem. I signed up for email from Palm, but never clicked on the links because they were always in the form of "palm.somemarketingcompany.com/offer/etc".

      I finally went to the Palm site's Contact Us link and sent a note. To my surprise, they replied quickly and said the same thing -- they're re-evaluating their email procedures.

      Happy ending: about a month later, the URLs all pointed to a clearly Palm-owned domain, and I'm considering replacing my over-the-hill Palm III with a refurbished low-end Zire (underpowered, but cheaper than eBay).

      --
      Stressed? Me? Of course not. Stress is what a rubber band feels before it breaks, silly.
  21. nice link! by jjeffries · · Score: 4, Funny

    Linking to a cgi from the front page? Why don't we just find out where the server is and burn down the building instead?

  22. These bastards will stoop to anything! by Anonymous Coward · · Score: 2, Funny

    I got one that looked like a family gathering invitation. They must have hacked my mom's email account. They wanted me to respond with my "rsvp." That set off my bullshit detector. I better let mom know because they keep sending me email and now they're claiming I'm going to be disowned if I don't show to my own brother's wedding. I've stopped answering the phone as well because they have sound-alikes leaving me messages and look-alikes showing up at my door. You know as soon as they get your rsvp, they empty your bank account with it. I'm not falling for it.

  23. Mirror of test examples by RobertB-DC · · Score: 3, Informative

    Here's a quickie link to the test examples. The month's almost over, and I've got plenty of bandwidth to burn. (Famous last words...)

    http://www.littlecutie.net/temp/slashdot/

    --
    Stressed? Me? Of course not. Stress is what a rubber band feels before it breaks, silly.
  24. 10/10 anyway by MORTAR_COMBAT! · · Score: 2, Informative
    spoilers within:


    1. Microsoft Email Link
    Legitimate ... CORRECT

    2. PayPal Email Link
    Fraud ... CORRECT

    3. eBay Email Link
    Fraud ... CORRECT

    4. US Bank Email Link
    Fraud ... CORRECT

    5. PayPal Email Link
    Legitimate ... CORRECT

    6. Earthlink Email Link
    Fraud ... CORRECT

    7. Citibank Email Link
    Fraud ... CORRECT

    8. eBay Email Link
    Fraud ... CORRECT

    9. Paypal Email Link
    Legitimate ... CORRECT

    10. Visa Email Link
    Fraud ... CORRECT

    You got 10 out of 10 correct, or 100 %


    Just viewed the source of the pages, easy enough to tell who is lying and who is not. Only 1 was marginally troublesome do to a lot of spaces in the URL which pushed the real domain name far to the right.
    --
    MORTAR COMBAT!
  25. Sweet! by Nu11.org · · Score: 2, Funny

    I got all the questions right, plus I'm getting millions of dollarz from this guy in Nigeria. Thanks for forwarding the link to us! Null

  26. Re:pre-emptive grammar-nazi by Dogtanian · · Score: 4, Funny

    I know, I know, it's "gullible".

    Normally I'd suggest that you should check the spelling in a dictionary first; but did you know that "gullible" isn't in the dictionary?

    --
    "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
  27. i did an in-depth on one of these i got awhile ago by circletimessquare · · Score: 2, Informative

    check it out, interesting use of frames by the perps

    Anatomy of an embryonic identity-theft-by-email

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  28. ....hm by ImTheDarkcyde · · Score: 2, Funny

    call me a n00b, but i use hotmail and yahoo and I personally don't get spam. i think its just something people who give out their email too frivolously get

  29. 9 out of 10 right, but that doesn't mean... by Ricdude · · Score: 2, Insightful

    ...that I would have clicked any of the links in the emails.

    If I get any message that smells remotely like phish (i.e. any email that tells me to do something with my account), I go to my browser, and visit the site by manually entering the name of the website. If it then turns out to be a bogus email, I send a copy to the admins of the site, so they can track the insensitive clods down, and do whatever it is they do with them.

    The IQ test would be a lot easier with access to full mail headers, too...

    --
    How's my programming? Call 1-800-DEV-NULL
  30. The solution is at hand by Timesprout · · Score: 2, Funny

    We here at phishfarm offer a compehensive monitoring and blocking service to save our customers from hassle such as this. Just email all your bank account details (required for verification) to make.timesprout@rich.com and we will ensure that email soliciting for information or money will ever reach you again.

    PS we have found that sending us naked pictures of your wives/girlfriends increases the accuracy and efficiency of our blocking engines so for the highest quality of service include a few piccies.

    --
    Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
    What truth?
    There is no dupe
  31. Re:./ing by bheerssen · · Score: 2, Funny

    Oh yes, please do. Just be careful. Pent-up points can be very dangerous when loosed upon an unsuspecting populous.

    --
    (Score: -1, Stupid)
  32. The correct term... by SatanicPuppy · · Score: 4, Informative

    ...is Social Engineering. Or Con Artistry depending on your tastes.

    The average non-techie wouldn't know what a "Phish" scam was if it was sitting on their face, any more than they would know what a phreak was or why hacker, cracker, and coder all mean very different things.

    I agree with GGParent. This crap should never have made it into the media. They're only going to be screwing it up.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
  33. Re:I looked at the URLs of the links by forevermore · · Score: 2, Insightful

    Actually, they all go to #, which doesn't actually go anywhere. I call foul on this test -- it doesn't actually matter what the content of the email says (since I have no way to know that ebay would never suspend my account for not updating my info unless I actually go and look at the fraud stuff in their faq). A phishing message is easily (and only accurately) detected by looking at the address pointed to by the links within (which is what you will see banks, etc. telling you: "if you are unsure, just manually type our URL in, or call us"). How can this test be an accurate measure of people's ability to detect phishing emails if the links (the only worthy mark of a phishing email) they've given us don't actually link to real or fake sites?

    --
    Do you really need reason for beer? Wingman Brewers
  34. My girlfriend got an email last month... by BandwidthHog · · Score: 2, Interesting

    ...telling her she had won a trip for two to the ESPN Espy Awards show in Hollywood on July 14th. She sent me an IM about it, and I (rather condescendingly) informed her that she was almost certainly being spammed. Well, after going to espn.com and finding that the person listed in the email was really in their PR department, and contacting her through their 800 number, guess what?

    That was the coolest hotel I've ever stayed in. The show sucked, but the view from the room almost made up for it.

    --

    Quantum materiae materietur marmota monax si marmota monax materiam possit materiari?
    1. Re:My girlfriend got an email last month... by argent · · Score: 2, Interesting

      I got an email "from Microsoft" in 2000 that I thought was spam or a con job. I almost bounced it to abuse because there's no way Microsoft wanted to give me a free Pocket PC... I'm obviously not a Microsoft fan.

      Free trip to Redmond, tour of the new Experience Music Project, *three* Pocket PCs and a bunch of other swag... and they actually listened to what a bunch of Palm fans with a general bias against Microsoft thought and significantly improved Pocket PC 2002 as a result.

      (am I using a Pocket PC now? No, in fact I'm using an older Clie and have no idea where I'm going to go when it eventually fails... all the new models have that damned "Graffiti 2")

    2. Re:My girlfriend got an email last month... by FuzzieNorn · · Score: 2, Informative

      There are hacks around to make the new models use the old Graffiti. Thank goodness.

  35. This is why... by devphil · · Score: 5, Insightful


    ...I won't use an email client that renders HTML. Or at least, won't let me turn that off.

    When I get these mails, 95% of the time I delete them unread; no legitimate business should ever need me to "confirm my information". Every so often I look at one, and since I only see the raw HTML, it's easy to see that the images and whatnot are all being pulled from the real company site, except for the "login" link which goes to some mysterious dotted quad address.

    (Side note to companies: stop letting outsiders pull images off your server; only let your own pages refer to them. It's an Apache FAQ, fer cryin' out loud.)

    Every so often a friend will send me HTML mail, but I can cope. :-)

    --
    You cannot apply a technological solution to a sociological problem. (Edwards' Law)
    1. Re:This is why... by OneSeven · · Score: 4, Insightful

      but... the work around is so easy, that it's barely worth even trying to protect the images. It's called 'Print Screen'.

    2. Re:This is why... by OneSeven · · Score: 3, Insightful

      oh...... wait.
      I'm stupid. Nevermind.

    3. Re:This is why... by Tony-A · · Score: 4, Insightful

      "confirm my information".

      There is a meaning to this word confirm.
      If they list the information they wish to confirm, it might be legitimate.
      If they list no information that is to be confirmed, it's a scam.
      There is a problem if several pieces of information with one of them wrong.

      "your account has been hacked, verify your account details"
      Which account has been hacked?

      You know the account has been hacked.
      You know the account is mine.
      You will not tell me which account, how you know it is hacked, and how you know it is mine.
      It's not the misspellings, bad grammar, etc. There's something missing that any legitimate message of that sort would have. Essentially it's insider information pertinent to why this comes from you to me.

    4. Re:This is why... by Snover · · Score: 2, Funny

      Well, good to see you finally realised it. Now, about that $2000 I need to set up the secret Dutch bank account to transfer this USD$16.5M to...

      --

      [insert witty comment here]
  36. Legitimate E*Trade emails look just like scams by The+Asylum · · Score: 2, Informative

    On 14 July I got an email from "etrade@etrade.p0.com", with links like "http://etrade.p03.com/u.d?kknMAEgJGVM4rIf=50" - not a joke, that's a _REAL_ E*Trade sponsored link. I reported it to abuse@etrade.com and the SEC, and got an email back from E*Trade saying it was for real. They're using some service called "Yesmail" to distribute their scam - er - that is - their marketing. Worse, it's all about changing your account number, changing their mailing address - the only way it could have looked more like a scam is if they'd said they were E*Trade's Nigerian branch. The SEC said, more or less, 'We'll look into it, and we'll never let you know anything about it - it's all a secret. Now go away.'

    On the plus side, after I sent a nastygram back to E*Trade (where I equated their email to criminal negligence) they said "I am quite sory for such concern as this email has caused. We are reviewing such feedback as you have sent in to determine how we might better tailor our emails to alleviate such concern." (Which may or may not be legalese for "Get Stuffed".)

    With friends like this helping us keep the scams at bay, who the _hell_ needs enemies?

    --
    -- No No No NO, Don't tug on that! You never know what it might be attached to. - Buckaroo Banzai
  37. Haha, this is just too fucking funny: it needs IE by Illissius · · Score: 3, Informative

    Took the test, using Opera. All the links, when I hovered over them, pointed to http://survey.mailfrontier.com/survey/phishingtest /message_1/message1.htm#, which I assumed was part of their thing to not let you see the links. Got 6/10. Was somewhat puzzled, as I'm otherwise not a complete braindead dumbass. Check back at it with IE... turns out if you hover over them in IE, it actually displays the URL it's supposed to go to, meaning I'd've (double contraction, eh) gotten 10/10 most likely.
    So is it taking advantage of an IE security bug, or what? (For the record, I just checked it with Firefox and it does the same thing, so this is not just Opera being a piece of crap.)

    (I'll probably get modded down, and deserve it too, but I'm too amused at the moment to care.)

    --
    Work is punishment for failing to procrastinate effectively.
  38. Re:Email #6 is Fraud??? by kurtinatlanta · · Score: 3, Informative

    There were a bunch of spaces in the URL that kept the rest of the URL out of the status bar. You had to view source on the message to see the rest of the URL: http://earthlink.net@some.domain.kr/stuff.

  39. Re:Earthlink? WTF? by platipusrc · · Score: 2, Informative

    the link in the middle goes to:

    http://www.earthlink.net@curvet.co.kr/curvetdb/i ma ges/CVS/

    I think that's probably not legit.

    --
    And the muscular cyborg German dudes dance with sexy French Canadians
  40. Re: 100% Bad 'test' by @madeus · · Score: 3, Insightful

    The test was completly meaningless as you couldn't do all the correct things you SHOULD to to check the authenticity of an email.

    It encorages people to base decisions based on *hunches*, which is utterly retarded. You could take a genunine email and alter the URL and you'd never know you'd been duped if you went by the examples in this test - you'd just think it looked real, click on the URL, login and end up being scammed.

    This 'test' is utterly worthless as a result. You *can't* tell just by looking at the surface content of an HTML rendered email. If you can't look at the email headers or the URLs you have no way of knowing all of them arn't spoofed.

  41. Hmmm - Earthlink.net - erroneously stated as scam? by GuyverDH · · Score: 2, Informative

    Even though the displayed html component is wrong, the actual links that they reference are all owned and operated by earthlink.net.

    So even though there are 2 typos, it wouldn't be the first time that a valid company screwed up in that fashion.

    After doing nslookups on the names, and doing whois on the returned ip addresses, all the entries appear to be under earthlink.net's control.

    So I placed it as legit, although typos were included.

    The only major typo that wasn't actually owned by Earthlink was the wwwearthlink.net entry - which was owned by Interserver, Inc.

    However, the URL that was referenced by the text that was displayed was www.earthlink.net which was correct.

    So, if it was supposed to be fraudulent, the referenced URL was a typo.

    Either way, I win - it was okay!!!!

    --
    Who is general failure, and why is he reading my hard drive?
  42. Re:Sadly, most of those fooled are lower class by ZackSchil · · Score: 3, Interesting

    I was going to use AC to reply but I have to say I agree with the parent. I don't agree with all of his language (cowering below letterheads and such), but I do agree that a good deal of people suffering from this are already poor. I say this because the rich are neither seriously hurt monitarily or are treated like dirt by credit card companies (those who ultimately decide who pays for the fraudulent purchases). You try getting Visa to erase that $3000 purchase off your card when you're already struggling just to pay off the interest on your debt to them. Trust me, it's hard.

  43. Re: 100% Bad 'test' by meta-monkey · · Score: 4, Insightful

    On the other hand, consider that in this test, subjects were actively thinking about whether or not these emails were fraud. They had advance warning that they might be exposed to fraud. That doesn't happen in the real world...the general assumption when you get an email from a service to which you subscribe is, "Oh, this service I use is trying to contact me about something important."

    It's kind of like April Fool's Day. Play a prank on somebody on April Fool's Day, when they're expecting it, and they might not fall for it, because they're on the lookout. On any other day, the same prank might succeed easily, because the victim is caught off gaurd.

    --
    We don't have a state-run media we have a media-run state.
  44. Not that difficult by nmk · · Score: 2, Informative

    I got 10/10 and didn't check any IP addresses, Headers, or domain names. I think most of the scams are extremely obvious. 1) Any email with a link that asks you to enter you credit card information in the linked page is bogus. 2) An email that gives you instructions on how to log on to the company website manually to enter details is ok. If you enter www.paypal.com into your browser yourself, you know its the legit site. 3) Major grammar/spelling mistakes mean its a hoax. 4) Emails that contain an enormous amount of legal information have a higher likelihood of being legit. 5) Emails with information about maintaining account security have a higher likelihood of being correct. Most companies will now try to avoid sending emails that resemble phishing scams (no links to enter your credit card information). So it should become easier to spot scams now.

  45. Broken in Mozilla by Jagasian · · Score: 2, Interesting

    I am using Mozilla 1.6 on Linux, and none of the links work, nor do they show anything in the status bar. I think the test is broken for Mozilla. Since when did Slashdot become a hangout for Windows users that pretend to be Linux zealots?

  46. I call BS too, but for 2 different reasons by jcsehak · · Score: 2, Insightful

    You're right, but most people don't know how to check the headers, much less look up the IP. But the two easiest checks against these type of messages weren't available in the test:
    1) Does it make sense that I would get this? If I don't use US Bank, for instance, it's obvious it's fraud. But for the sake of the test, I think they assume you're involved with those companies, and that's okay.

    2) More importantly, they don't let you check where the links are going to. If I rollover "www.paypal.com" and in the little bar in my browser it says "www.paypal.com," I know it's alright. But if it says "ccnums.steal-this-suckers-identity.com"...

    --

    c-hack.com |
  47. Re: 100% Bad 'test' by mrchaotica · · Score: 2, Insightful

    If that's so, then why did we all score so high (I got a 90% -- I thought the "paypal shipping" one [#9] was a fraud)?

    The reason is that there's one way you can tell: ALL the frauds had text saying "click this link" The two legitimate ones other than #9 told you to sign in, but didn't provide a link. (although they did provide other hyperlinks -- just not to the login page)

    #9 fooled me because it had a link to click.

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  48. Some bad examples by Spazmania · · Score: 2, Insightful

    Just want to point out that two of the "legitimate" emails on the web survey could easily have been fraudulent. These are the "Don't lose your MSN Hotmail account!" email and the "Your credit card ending in 2008 will expire soon." email.

    In fact, I've seen a version very similar to the credit card expiration link that warns about typing in the URL but then goes ahead and provides a clickable link anyway. When you look at the code, the link actually goes to a completely different URL than what is displayed, using the old trickery of "http://paypal.com@12356789/cgi-bin/trickedyou.cgi ".

    For those not familiar with the trick, "paypal.com" in the above url is the login name the web browser is instructed to provide to the web server while 12356789 is the decimal representation of the web server IP address.

    Only the shipping notice fails to smell fraudulent. Even that could be rigged if you wanted to, by having the tracking link require you to "open a free UPS tracking account."

    Of course, if they'd provided the entire emails instead of just the html representation, any techie could have sorted it out. But not the mere mortals.

    --
    Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
  49. Re: 100% Bad 'test' by SloWave · · Score: 3, Insightful

    I counted them all as fraud because of the Javascript mouseovers for links.

  50. Re:Hmmm - Earthlink.net - erroneously stated as sc by Trackside · · Score: 2, Informative

    What you missed is that one of the links uses whitespace to obfuscate the real destination: 'http://www.earthlink.net{whitespace_removed_for_l ameness_filter}@curvet.co.kr/curvetdb/images/CVS/'

    The spaces move the end of the URL past the end of most status lines.

  51. Perhaps a Mozilla plug in would help here? by hedgehog2097 · · Score: 2, Interesting

    Here's an idea:

    Mozilla plug in that traps HTML anchors, and if they don't match what they are linking to, shows a popup -

    "Are you sure you want to click this link? Because it really points to here..."

    It could even attach a danger level to the popup. e.g. a mouseover status bar change to another URL would be questionable, as would dodgy characters in the URL to cause problems (there was one with a % in it floating around a while ago). Maybe even a database of fraudulent websites? It would have to remember the false positives to prevent annoyance.

    Just an idea. Somebody might have already done it. I wouldn't know where to start to write it, but if this was a software patent - it wouldn't matter.. snigger

  52. This test does not reflect a real life situation.. by Fuzzums · · Score: 2, Interesting

    Why? The links are not working.

    All the fraud-mails I get refer to illegitimate websites or servers in China or Russia.

    An other way to check the validity of the mail is to check the mailheaders and see is they are correct.

    But still I scored 70%

    The funny thing is I would have scored 100% is this was for real. Why? I don't do PayPal, Visa, Earthlink and so on :)

    And GENERAL MOBUTU is not my african friend, so I'm not falling for his sweet talk either...

    --
    Privacy is terrorism.
  53. What a stupid test by srn_test · · Score: 2, Insightful

    The _only_ way to tell the real thing from the fake is to look at the actual URL the link points to.

    The morons who run the test changed them all to point to their own site; so every one of them is clearly fake.

    Relying on any other content in the email is just stupid; the phishers will just improve their spelling and wording until it starts fooling enough people again.

  54. I've seen "phishing" used on the evening news... by Xhad · · Score: 3, Insightful
    ...more than once. Enough people have computers now that slang related to email in particular (i.e. SPAM) affects enough people to make its way into the media.

    This isn't new.

  55. good way to tell by shawn(at)fsu · · Score: 2, Informative

    If the email says to login then update your information with out providing a link it's probably okay, if they provide you a link and it looks technicle then stay away.

    --
    500 dollar reward for tip(s) leading to the arrest of the person(s) who stole my sig.