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Settlement Good News for MotorolaV710 Owners

bluebanzai writes "When hordes of people bought up the Motorola V710 upon its release a year ago, Slashdot readers may remember many impressive features including the cutting edge Bluetooth features (picture/mp3 transfer, wireless syncing) as described on Motorola's website. However, when used with the popular Verizon Wireless cell phone service provider, many Bluetooth features were sadly crippled (apart from a wireless headset) because OBEX features had been purposely disabled by Verizon. Hundreds of people donated to a hacker rewards program to unlock the full features of the phone to the tune of $3000, but was never fully successful. Well, one year later, the Los Angeles Superior Court (PDF Warning) and Verizon have announced the initial steps of a Class Action Lawsuit that appears to be influenced by the user community allowing everyone who bought it before the start of 2005 a few options for compensation--including a refund up to the purchase price of another phone which, interestingly enough, is a lot easier to hack."

210 comments

  1. How about... by aussie_a · · Score: 5, Insightful

    including a refund up to the purchase price of another phone which, interestingly enough, is a lot easier to hack.

    How about Verizon just stop crippling their customers and unlock the locked features?

    1. Re:How about... by meringuoid · · Score: 5, Funny
      How about Verizon just stop crippling their customers and unlock the locked features?

      If they did that, then you could easily create your own wallpapers and mp3 ringtones on your PC and transfer them to your telephone by Bluetooth. This is obviously wrong, and the sort of thing only pirates would do. Therefore the phone company locks down the features, and you can then pay a modest sum of money for professionally-created multimedia products of much better quality. Isn't the Company great, looking out for you like that?

      --
      Real Daleks don't climb stairs - they level the building.
    2. Re:How about... by maxwell+demon · · Score: 5, Funny
      How about Verizon just stop crippling their customers and unlock the locked features?

      They don't just cripple the phones, they also cripple their customers? I didn't know that they are that bad ... :-)
      --
      The Tao of math: The numbers you can count are not the real numbers.
    3. Re:How about... by aussie_a · · Score: 1

      I had the same thought after I posted my comment. I would have pointed out the double meaning myself, but I thought I'd get modded down (plus I was too excited about getting first post! Wooo!) And with what I've heard about the Telco's based on slashdotters, I wouldn't be surprised if they WERE crippling their customers. Obviously only from the waist down. Anything else would be bad for business.

    4. Re:How about... by Andrewkov · · Score: 1

      Only if they don't pay their bills on time...

    5. Re:How about... by Alex+P+Keaton+in+da · · Score: 1

      Shoot- the problem is figuring out what I paid for mine, as far a getting a refund. I got my v710 "free" under the new every two plan w/ verizon. Although I didn't actually pay for the phone, I am paying for it by being locked into my contract......

      --
      And All I Ask is a Tall Ship And a Star to Steer Her By
    6. Re:How about... by swthomas55 · · Score: 1

      You mean like I can already do with my Motorola V551 from Cingular?

      I'm annoyed at Cingular for some other things (coverage area doesn't include my parents' house, for example), but this one item makes me happy that I switched from Verizon. I would be really pissed at them for this.

    7. Re:How about... by duncan · · Score: 1

      Well you've obviously never tried to change to a different provider have you.....

    8. Re:How about... by CharlieHedlin · · Score: 1

      They will let you out of your contract so that isn't an issue, and the refund is $200 unless you provide a reciept showing you paid more...

      How did you get it free? Ne2 conly covers up to $100, and the phone was never that cheap in the time period covered by the lawsuit. I got mine for $150 after mail in rebate on Ne2, and just terminated my contract without a fee on another loop hole. I will be getting a $200 refund on the phone when they finally pay early next year. If I had paid an early term fee, that would also be refunded under the settlement.

    9. Re:How about... by Scallawag · · Score: 1

      Cingular has their issues though. T-Mobile although not the best network, does have cutting edge features and great Customer Service. You will never have someone from India trying to get you to sell your cel phone subscription for a line you cancel. I couldn't believe I have had Cingular reps repeatedly try to get me to sell my cancelled line "Do you know anyone who would want to buy the phone form you?" they asked...wtf??

      --
      Getting old fast, Shit!
  2. Re:Cutting edge? by WhoDey · · Score: 2, Funny

    I've never met anyone with a phone that has cut-down features either.

    Try closing the open /. window and walking out of your house. You'd be amazed what you learn when you meet actual people.

  3. thats the problem with US phone networks by riflemann · · Score: 5, Insightful

    This seems to be a unique problem to US mobile phone markets. Why the hell do they require the phone company's own phone?

    In any other part of the world, you buy your own phone from wherever you choose (even another country) and just plug in a sim card from your chosen provider and it just works.

    If any provier here tried to pull those tricks, the market would take care of the problem very quickly.

    Is GSM actually getting any foothold in the US market?

    1. Re:thats the problem with US phone networks by ianbnet · · Score: 4, Interesting

      This is not so much a uniquely US problem, as a uniquely Verizon problem. Their CDMA network is huge, but T-Mobile and Cingular are just two examples of nationwide GSM networks, complete with SIM-unlocked phones. Verizon has great coverage across the US, but for the technically inclined or anyone wanting "cutting edge," they're rarely the best choice, with outdated, locked phones and limited, expensive data capabilities.

      Still, it's great to see them getting their due. Their attempt to lock up basic features in the US market is ridiculous, and hopefully this practice will end soon.

      --
      --------------------- -me, Crusher of those who are Foolish (don't be foolish)
    2. Re:thats the problem with US phone networks by SimilarityEngine · · Score: 1

      In the UK, it is still possible to buy handsets that will accept any SIM card. However, a lot of shops are selling phones that will only work with one network (for example mine only works with Vodafone, my partner's only works with Orange). I believe with some effort (i.e. cost) you can get them "unlocked" though.

      --
      Those who can make you believe absurdities can make you commit atrocities. - Voltaire
    3. Re:thats the problem with US phone networks by ForestGrump · · Score: 4, Informative

      Yes, GSM is getting a foothold in the US market. I myself have been with Cingular/ATT (both GSM) for almost 5 years now.

      Like CDMA carriers, GSM isn't problem free.

      For example, if you buy a GSM phone, it is most likely locked to the carrier you bought it from. Why do they do this? Because most phones are either "free" or "discountted" with the signing of a contract.

      Now, I figure they lock phones for 3 purposes:
      1. If your family member destroys their phone somehow, your "locked" phone won't work because they have a different carrier. Thus, they'll be forced to buy a new phone.
      2. So you can pay their roaming/international charges when you travel (because a locally bought SIM doesn't work on the locked phone).
      3. Profit!

      Thankfully, unlock codes/reflashing can easily be done if you know where to find a code calculator, or willing to buy a $10 data cable.

      Grump
      Unlocked Siemens S40, Mot V400.
      Unlocked half my family's nokia phones.

      --
      Is it true that more people vote for the winner of American Idol, than vote for the president? -Ali G.
    4. Re:thats the problem with US phone networks by 6*7 · · Score: 1

      Bundeled phones/provider are normal, but over here (NL) the phone regulations thingy has ruled that phones must be unlocked on a customer's request (after one year of purchase). YMMV

    5. Re:thats the problem with US phone networks by dan+the+person · · Score: 2, Insightful

      Where is "here"?

      Doesn't seem quite so bad, but they still do annoying things in the UK.

      IE. you get a free phone from vodafone, it is locked to the vodafone network so you have to pay 10 quid down the local corner shop to get it unlocked if you want to use it on another network.

      Then vodafone put firmware on it that maps various function keys to automatically launch the browser and go to their "live!" website, and you can't map the button to more useful functions, e.g. launch new txt msg.

      Of course you can always pay full retail for non-network branded phone and just put your sim in that.

    6. Re:thats the problem with US phone networks by Anonymous Coward · · Score: 0

      In any other part of the world, you buy your own phone from wherever you choose (even another country) and just plug in a sim card from your chosen provider and it just works.

      What planet are you from? Finland?

    7. Re:thats the problem with US phone networks by Adlopa · · Score: 3, Informative

      Well, that's not strictly true. In the UK, you have two choices -- 1) 'buy' a phone from a provider or 2) from the manufacturer. In the case of 1), phones are sold at much, much less than the manufacturer's RRP but you're forced to sign up to a 12 month contract with the provider. The phone is also locked to that provider and another provider's SIM won't work. Essentially, the phone's low cost is subsidised by your 12 month subscription. Once the contract is up, you can often get the provider to 'unlock' the phone for use with any provider's SIM for free or a small fee. Or, you can go to a back street unlocking shop at any time and pay around £10 for them to unlock it. With 2),you pay the full RRP, which is not inconsiderable for a mobile phone. The phone is free for use with any SIM though. Oh and most UK providers customise the phone's interface to suit their particular service, but I'm not aware of any case where features were disabled -- they're merely presented differently.

    8. Re:thats the problem with US phone networks by indytx · · Score: 1
      In any other part of the world, you buy your own phone from wherever you choose (even another country) and just plug in a sim card from your chosen provider and it just works.p

      In the US, it depends on the provider. We recently switched to Cingular (uses SIM cards) from Sprint PCS. We had a nice, new Nokia phone from AT&T that had never been used. It was a simple matter to take the phone to Cingular and pop in one of their SIM cards.

      It is important to note that even on US mobile carriers who use SIM cards, the phones can be partially disabled or crippled. There are unlock codes available on the web for many brands/models of phones, if you look hard enough.

      --
      Make love, not reality television.
    9. Re:thats the problem with US phone networks by Anonymous Coward · · Score: 0

      Not strictly true. Not in all cases at least. I own a Motorola V3 bought from O2 when I extended my contract last January. I've succesfully used it with Vodaphone and T-Mobile SIM cards (still has the horrible O2 interface though).

    10. Re:thats the problem with US phone networks by Anonymous Coward · · Score: 0

      As far as I know, Vodafone doesn't charge for unlocking once you are out of contract, usually a year. Ring 191. Of course they'll offer you another phone with another year's contract, but it's not a heavy sell.

    11. Re:thats the problem with US phone networks by Brobock · · Score: 1

      In any other part of the world, you buy your own phone from wherever you choose (even another country) and just plug in a sim card from your chosen provider and it just works.

      This is no longer true. Leading edge mobile companies such as ones in Sweden do lock the phone to the service after seeing how successful this market plan was in the United States.

    12. Re:thats the problem with US phone networks by Anonymous Coward · · Score: 0
      Verizon has great coverage across the US, but for the technically inclined or anyone wanting "cutting edge," they're rarely the best choice, with outdated, locked phones and limited, expensive data capabilities.

      That's right. They are heirs to the Bell System and so had many cell sites from the early days. Their coverage is way better than anyone else's. Theirs are the only phones that will reliably work at my house, so that's what I've got.

      I'm moving next year, to a house on a hillside with any number of cellular options. I can't wait to ditch Verizon and their feeble crippled phones and their shitty proprietary software.

    13. Re:thats the problem with US phone networks by bhtooefr · · Score: 1

      Interestingly, Sprint, which is also CDMA-based, has the cheapest data access I've seen - $15/mo unlimited access.

    14. Re:thats the problem with US phone networks by Derlum · · Score: 3, Informative

      Verizon has great coverage across the US, but for the technically inclined or anyone wanting "cutting edge," they're rarely the best choice, with outdated, locked phones and limited, expensive data capabilities.

          Not true at all. I work for a wireless engineering firm in the DC area and have done quite a bit of work with a wide range of cellular equipment from all carriers. Verizon's EV-DO data service with a burst max of 2.4Mbps is the absolute best available right now, period. It will likely continue to be so even after Cingular rolls out UMTS (burst max 2.3Mbps). Only when Cingular starts applying the system software upgrade to go to HSPDA (8-10Mbps) will they stand a chance of being the best mobile data service, but Verizon could easily be well on their way to EV-DV by then. And at $60/mo. for a service on which I've personally seen sustained data rates of 700-800kbps (at 80mph no less), I wouldn't call it expensive either. On top of that, Verizon's data service gives you an open public IP address, while Cingular firewalls their data customers without exception.
          Don't get me wrong, I'm not trying to put Verizon on a pedestal. They've got plenty of problems. I'm a v710 owner and the Bluetooth crippling issue is absolutely ridiculous. I fully intend to be a member of the class action settlement. But I wanted to clarify that poor choice of phones != bad service.

    15. Re:thats the problem with US phone networks by Cyn · · Score: 1

      Their CDMA network is huge, but T-Mobile and Cingular are just two examples of nationwide GSM networks, complete with SIM-unlocked phones.

      Just for the record - T-Mobiles phones do not come unlocked. After 3 months of paying your bill you can contact them and request the unlock code. You also can NOT get this code past 3 months out of service with them (as I learned the hard way). I've had two phones with them, both were locked.

      My Cingular phone came with no lock, but that doesn't mean all their phones do.

      * All phones bought through Amazon.com with contract, YRMV.

      --
      cyn, free software and *nix operating systems enthusiast.
    16. Re:thats the problem with US phone networks by SimilarityEngine · · Score: 1

      Cheers :-)

      --
      Those who can make you believe absurdities can make you commit atrocities. - Voltaire
    17. Re:thats the problem with US phone networks by Anonymous Coward · · Score: 0

      I am guessing that unlocking phones != chick magnet

    18. Re:thats the problem with US phone networks by karnal · · Score: 3, Funny

      The way your sig played into your comment was priceless:


      Grump
      Unlocked Siemens S40, Mot V400.
      Unlocked half my family's nokia phones.
      --
      still looking for a wife...


      --
      Karnal
    19. Re:thats the problem with US phone networks by 93+Escort+Wagon · · Score: 1

      "This seems to be a unique problem to US mobile phone markets."

      It's not a US problem, it's a Verizon problem. This is why I quit Verizon (and told them so) and switched to T-Mobile. My T-Mobile phone is not crippled - it works great with my Mac.

      "Why the hell do they require the phone company's own phone?"

      US companies generally give you a free - or very low cost - phone as an incentive to join their service. T-Mobile gave me a free V600 at a time when it would have cost me roughly $300 to buy on its own.

      --
      #DeleteChrome
    20. Re:thats the problem with US phone networks by SilverMane69 · · Score: 3, Informative

      Just a comment:

      Only the major US carriers use "locked phones", smaller regional carriers can't afford to pay the manufacturers to lock their phones. (These fees also include the special logos, menus, and apps) So, if you purchase a GSM phone (CDMA is another story) from one of these small guys, odds are that it won't be sim locked. This means you can use it with any service provider. No hacks required. The only real drawback is that these small carriers don't always carry the latest tech due to cost. As for CDMA, I understand they are moving the tech towards using a chip similar to a SIM. Maybe one day you will be able to move from CDMA to GSM and back simply by swapping a chip.

    21. Re:thats the problem with US phone networks by HyoImowano · · Score: 0

      I assure you, T-Mobile and Cingular lock thier phones, and are decently stingy about unlocking, Cingular moreso than T-Mobile.

      --
      By now you should have guessed...I'm your magic negro.
    22. Re:thats the problem with US phone networks by trcooper · · Score: 1

      Have you ever paid data fees with Cingular? Their basic plan is 1MB of transfer a month. You go over, and it's .01 a KB. 10 bucks a MB, which sucks. You can upgrade to a 5MB plan, but still get dinged 10 bucks a MB over. If we were talking text only, this might not be a bad deal, but when you consider these phones display images and animated images, you could be looking at a 50-100K animated radar image or something. You can blow by 5MB quickly.

      With Verizon, I pay one fee a month, and am charged by airtime. Their data network is faster than Cingular, and works more places in my area. Cingular's network in the midwest is pathetic. And EDGE is sloooow.

      While I like Cingular's phones quite a bit, the V3 RAZR is a great phone, their network is bad where I am, and SIM cards are very nice (If the phone is unlocked, none of my Cingular phones were). Right now there isn't a better phone I've found than the e815, even if it is crippled by default. Great reception, on a better network, and pretty decent features.

      It will be a long time until GSM gains a foothold in the middle of the US. There are so many dead spots, and I'm not seeing towers go up very fast. CDMA in the meantime is the best choice for this area.

    23. Re:thats the problem with US phone networks by wangmaster · · Score: 1

      That's true, the phones you get from them generally come locked. However, that doesn't mean you can't go buy a phone of your choice (including one the provider doesn't actually offer) from a 3rd party and use it with them, which is basically what you can do in the rest of the world

    24. Re:thats the problem with US phone networks by afidel · · Score: 1

      Huh? Where do you get unlimited data for $15/month?!?! When I look at Sprint's site I get $79.99/month from their site here. If that's an addon to phone plans is it full speed, and what is the cheapest phone plan?

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    25. Re:thats the problem with US phone networks by mediocubano · · Score: 1

      If you look at it from the network side CDMA with its ESN (serial number) fixed to the handset has its advantages. The operator can subsidize the handset and be assured that (for the duration of the contract) the minutes used are on their network. I've heard of downsides to the GSM SIM issue -- there is a sizeable market/burden in stolen GSM phones; steal a phone, toss the SIM and the phone is yours. For CDMA that doesn't happen. Now locking the features inside of the handset IS Verizon trying to pull a fast one on the users, and that's what this class-action suit is talking about.

    26. Re:thats the problem with US phone networks by plover · · Score: 3, Interesting
      the V3 RAZR is a great phone,

      I've had one for a few months now, and I'm at least as disappointed with it as my buddy is with his Verizon V710. First, and most on-topic with this discussion, the bluetooth stack is incredibly buggy! If I try to use OBEX to browse its files, I can sometimes get files in and out of the phone, and sometimes not. And virtually any time I use OBEX or connect from any Windows XP machine (three different machines, three different manufacturer's Bluetooth devices) the Bluetooth on the phone goes south, and it will refuse to even acknowledge a headset afterwards. I need to pull and replace the battery to get it to come back.

      And my complaints go much further. The phone does not support OBEX browsing of other phones (like my Sony-Ericsson T637 could do.) It does not support 24/7 discoverability, restricting it to 60 seconds max. It does not support an "advanced headset profile" (again like the T637) where it doesn't establish the Bluetooth headset connection until a call is made, allowing me to use Bluetooth networking even in the presence of a powered up headset. That's a very important feature with a hands-free car kit. Overall, bluetooth functionality on this phone is on a par with the V710 - a lot of promise, but nothing delivered.

      And then it suffers from all the other endemic Motorola problems. It has the world's worst address book application, which cannot handle the simple task of storing multiple numbers per contact, instead creating new contacts for each number. It also suffers from a byzantine one-touch speed dial reconfiguration mechanism. Their whole speed dial thing is still based on the "order" in which numbers are stored, so if you want to change speed dials you have to first renumber the old record, then renumber the new record into its place. And it takes it about a minute to boot -- I have no idea what can be taking it so long. Finally, even though the phone is perfectly capable of shooting video, (there are mods to turn it on) it's not available out of the box.

      There are some really good features on the phone though that I do like: battery life is very, very good. Audio quality is excellent. The camera is a crisp 640x480. Voice dial recognition has impressive performance, especially in the noisy environment of my car using the handsfree kit. And of course it's small and light. But overall, it's far short of a "great" phone. I was much happier with my T637.

      --
      John
    27. Re:thats the problem with US phone networks by d99-sbr · · Score: 2, Informative

      Stolen GSM phones can be locked globally through their IMEI number. However I would assume that most stolen phones are never reported. Additionally, at least some older phones allow this number to be changed.

    28. Re:thats the problem with US phone networks by Buran · · Score: 1

      I use Sprint (until recently I had a hearing aid that wasn't GSM compatible) and it depends on your plan ... I get a 23% employer discount, admittedly, but I get 300 min/month (don't talk on the phone that much) and unlimited data for $40something a month. I value the data more than I do the minutes.

      I just bought (it'll be here next week) a Treo 650 from a friend who got kicked off Sprint for complaining too much about the crappy service in his area (works fine for me where I am). I get the phone, a 256MB SD card, a case, for less than the subsidized cost of the phone -- which means I don't have to get back into a contract; I like being a month-to-month customer. If I ever want to leave, I can. I don't want to right now, but it's nice to know I won't get raped if I choose in the future to go to Cingular, which my new hearing aid allows me to use now.

      How many minutes were in the plan you were looking at?

    29. Re:thats the problem with US phone networks by AK+Marc · · Score: 1

      This is why I quit Verizon (and told them so) and switched to T-Mobile. My T-Mobile phone is not crippled - it works great with my Mac.

      And my T-mobile phone is crippled. I can't toss in a generic SIM when I'm traveling overseas for cheap local rates. I'm locked into T-mobile's network. Oh, and it's a phone model that I've never seen an unlock for, since it was a very short run of a T-mobile only Motorola Timeport.

    30. Re:thats the problem with US phone networks by Frank+T.+Lofaro+Jr. · · Score: 1

      And at $60/mo. for a service on which I've personally seen sustained data rates of 700-800kbps (at 80mph no less),

      Verizon held a phone call even at over 100 mph when someone I knew had them.

      Just how fast can a person be going and still have a reliable cell connection?

      I know the rumors about cell phones on the 9/11 planes.

      --
      Just because it CAN be done, doesn't mean it should!
    31. Re:thats the problem with US phone networks by Frank+T.+Lofaro+Jr. · · Score: 1

      GSM is moving to CDMA as their RF interface.

      --
      Just because it CAN be done, doesn't mean it should!
    32. Re:thats the problem with US phone networks by bhtooefr · · Score: 1

      You're looking at a data card. I'm talking about on the phone.

      They say $10 for Sprint PCS Vision for Business - I can't find the price for Vision for personal, but it was $15 last I checked.

      Also, it's $5/mo to add Vision to an alternative line.

    33. Re:thats the problem with US phone networks by DDLKermit007 · · Score: 1

      Or $10 more will get you a data cable where you can then usualy flash the crippled firmware to the uncrippled version (as long as it exists).

    34. Re:thats the problem with US phone networks by Anonymous Coward · · Score: 0

      Stop looking for a wife and start looking for flings instead. It's like the girlfriend principle; when you have one, every other chick wants you, but when you don't... When you don't, make sure you have other women around, even if they're just friends. Anyway, you'll just scare them all away if you're *looking* for a wife, especially if you tell them that, or they figure it out for themselves. When you're unobtainable by whatever means (girlfriend, or because you don't "want" a relationship), you'll have more choices.

      There are exceptions of course, but you're not very likely to be attracted to them.

    35. Re:thats the problem with US phone networks by stupid_is · · Score: 1
      It has the world's worst address book application, which cannot handle the simple task of storing multiple numbers per contact, instead creating new contacts for each number.

      Not addressing all your concerns, but if you open the Phonebook, press the menu key and go to setup, then change the "View" from "All Contacts" to "Primary Contacts", you'll get a list of unique names in the phonebook, and scrolling left/right will get the other numbers for that name.

      Also, the phonebook s/w should allow you to add numbers/email addresses against a name, and not have to re-type the name again.

      --
      -- Intelligence is soluble in alcohol
    36. Re:thats the problem with US phone networks by plover · · Score: 1
      Thank you!

      That's at least one little bit less I can hate Motorola software now.

      Actually, I'm still fed up enough that I'm going to hit the modders web sites and start looking for upgraded software to reflash this thing. Maybe they won't make the applications more usable, but they may at least fix some of the bugs.

      --
      John
  4. The REAL winners by Anonymous Coward · · Score: 3, Interesting


    are the lawyers with (fta) 6.3 million dollars + 60k expenses

    seems everyday to a lawyer is like winning the lottery except you win every time !
    now all they need to decide is which to buy , a speedboat or a Lear jet..hmmmm decisions decisions

    1. Re:The REAL winners by squiggleslash · · Score: 2, Insightful
      Highly amusing really, in many ways. This is actually a consumer-relations fiasco, not a legal fiasco, but as many businesses purposefully make their products and services more complex, as they try to squeeze more revenues while hoping the customer will not know better, they lose sight of the whole "keeping your customers happy" thing. It's not always deliberate on their part, it's just if your primary attitude is "How can we squeeze a little more money from a supposedly "extra" service without our customers realising until they've signed up", then you already have a customer-hostile attitude and it's going to be obvious however much money you invest in feel-good advertising, friendly corporate logos, and determining whether to have your sales and CS reps greet customers with "MobileMegaCom, how can I help you?" or "On behalf of MobileMegaCom, I'd like to wish you a very fine morning, what can WE do to make YOUR life more pleasurable, right now?"

      Money that used to be spent on marketing and customer service gurus is now being spent, ten fold, on lawyers to handle extremely disgruntled customers, who are rarely, in their entirety, the complete techno-illiterates these companies assume they are.

      Unfortunately, with so many companies either ex-monopolies or attempting to work in such a mode, for the most part legal threats are becoming the only real way customers can voice their dissatisfaction and expect changes.

      I hate telephone companies, or at least I hate their marketing departments. They're all dishonest. They all lie about charges, and they lobby the FCC to give them get-outs when they do. They always try to push contracts that are absurdly long. They pretend they're selling one thing (as in this case) when they're actually selling something lesser. They push contracts that are inherently unfair and one-sided. (No, it doesn't take two years to recover a phone subsidy, indeed with tariffs usually around $50 a month, it usually barely takes two months. More to the point, if the issue is subsidies, why don't you just let early cancellers return their subsidized phones, in working condition, if they want to cancel before the end of the contract? And why not make it easy for those who already have compatable equipment to sign up on a month-to-month basis, maybe even with - *gasp* a discounted talk plan given they've just saved you your precious subsidy - I'll tell you why, because the idea the two year contracts have anything to do with subsidies is complete and total bullshit.)

      I'd like to think some kind of free-market darwinism will fix this. It's hard to tell. Mobile carriers are so varied in quality that people will shun the best, most reasonable, because, for example, it has 1900MHz licenses and thus, through no fault of its own, has poorer indoor coverage. So, ultimately, people are going to resort to lawsuits to fix these issues. In this case, I say good luck to the lawyers. Once the operators start acting decently again, maybe I'll start whining about frivilous lawsuits, but the big operators are not doing so, so screw 'em, and throw every complaint they're not prepared to deal with honourably back at 'em in court.

      And if it makes a few lawyers rich, that's great. If someone's doing a public service, I don't have a problem with them earning money from it.

      --
      You are not alone. This is not normal. None of this is normal.
  5. Re:Pity about Linux Users by strider44 · · Score: 1

    you have to use < like this: < otherwise it doesn't show. Just a little hint to the troll, I'm not sure whether I chuckle or get annoyed that the arsehole still pastes >1%!

  6. Verizon is horrible about this by fmwap · · Score: 5, Interesting

    Verizon has consistantly pissed me off since I got their service, they've killed Kannel on their network, upgraded to prevent hacking the GetItNow service, and the only way to add custom anything is to locate an impossible to find cable & hack it using BitPim

    Sure, you CAN add custom photos and ringtones, which I might do if I had to pay ONCE for, but Verizon charges a monthly fee just for having them on your phone. It's a blatent ripoff and I got tired of being fucked by Verizon.

    I don't have any input on them crippling bluetooth, but frankly it doesn't suprise me. This company is a shit providor and I don't understand why anyone has their service. I'm sure they will offer better Bluetooth enabled devices, with many new features, as long as you pay X amount per month to have them enabled, and a fee for using them, and the fee for airtime, and the activation fee, and ...

    1. Re:Verizon is horrible about this by man_of_mr_e · · Score: 1

      I have verizon simply because they provide the best coverage in my area. All the other providers have large dead spots, and poorer coverage. I used to be AT&T Wireless, but TDMA voice quality sucked. When they upgraded to GSM, they just put GSM equipment on their existing towers, but failed to add new ones (GSM is a lower power system than TDMA, requiring more towers and having them closer together) This resulted in almost unusable GSM service. That's when I switched. Sprint only had digital service and Analog was important to me because I traveled, and Cingular wasn't here then (until they merged with AT&T). That left T-Mobile and a few others, none of which I liked either for various reasons.

      Verizon simply has the best network, even though their policies suck.

    2. Re:Verizon is horrible about this by Anonymous Coward · · Score: 0

      Verizon has the best coverage by far. They are the only company who's phones work in my office building. Fancy ass ringtones are great, but when my phone won't ring because I can't get service there is no point.

    3. Re:Verizon is horrible about this by bhtooefr · · Score: 1

      Sprint has analog service.

      You just have to pay $5/mo to get "free" roaming. Otherwise, you have to pay out the nose for roaming.

      (*looks at his Sprint phone, which said "Analog Roaming" not too long ago*)

    4. Re:Verizon is horrible about this by Skater · · Score: 1

      Wait - you're mad in part because they upgraded their pay service (GetItNow) to keep from being ripped off?

    5. Re:Verizon is horrible about this by anothy · · Score: 1
      upgraded to prevent hacking the GetItNow service
      are you honestly putting forward as a serious complaint the fact that Verizon doesn't sit back and let people hack their commercial, money-making service? if you don't like the service, don't use it.
      This company is a shit providor and I don't understand why anyone has their service.
      then you're just not paying very close attention. the primary reason is that they have simply the best network in the United States. The've got equal or better coverage in most urban areas (not all, especially out west, but certainly most), far better coverage in most of the more sparsely-populated regions, and at least decent coverage in almost the whole country. as secondary reasons, they've also got the second largest subscriber base (was the largest until the Cingular buyout of AT&T, and it's on track to be the largest again soon), which is nice since in-network calling is free, and their customer support, while certainly not worry-free, isn't total crap.
      beyond that, there's the differences between CDMA and GSM. while GSM has some nice points (the biggest two being better inter-operator competition and vastly superior international roaming), CDMA has a number of fundamental technical benefits. the two that impact consumers most (like me) are the fact that equal generation data services (i.e. 1xRTT vs GPRS, EV-DO vs EDGE) tend to be up to twice as fast in real world environments on the CDMA side, and CDMA networks handle the handoff between cells much, much better, dramatically reducing the cases of dropping a call, looking at your phone, and finding you've got full or nearly-full coverage (particularly noticeable when traveling at high speeds, for example on a train).

      i understand you don't like Verizon because their business model is based on charging for lots of little things, subscription services, and the like. i agree there's some serious problems with the business model, and i certainly don't use any of these subscription services, and minimize the use of their other charge services (i bought a transflash card so i could get pictures off without paying them). but this is, in fact, their business model. we have no inherent right to hack their service which they're getting in the way of, and these are all strictly optional services. if all you care about is phone (or especially data) service, Verizon is still the best choice in most of the country. and while the comparison between Verizon and the GSM operators is a valid one, acting like there's no valid reason to deal with Verizon just makes you sound, um, dumb.
      --

      i speak for myself and those who like what i say.
    6. Re:Verizon is horrible about this by Anonymous Coward · · Score: 0

      Verizon simply has the best network

      You can not make that blanket statement. It depends on where you are. My wife has a Verizon phone for work and my Sprint service is consistantly better in just about every part of the mid atlantic that we have been in the last 5 years. I can not provide enough details or provide enough details with the total experience with both carriers in a /. post but to sum it up, she users her own Sprint phone whenever possible instead of her Verizon phone.

    7. Re:Verizon is horrible about this by Anonymous Coward · · Score: 0

      I got a V710 when they were first released (in fact, I think I got it the day it hit the shelves). OBEX is locked out, but dialup networking works fine, which was the main thing I wanted the phone for (so I could use it as a wireless modem for my Palm Tungsten). I've also added custom photos/wallpapers and custom ringtones via the TransFlash card. Unfortunately Verizon saw what some of us early V710 owners were up to and locked out TransFlash transfer capabilities in a later version of the phone's firmware. (And they wonder why I never came in to have my phone reflashed...)

      It would be nice to have OBEX enabled just so I could sync my phone with my computer or transfer files without using the TransFlash card, but it's not that big a deal. Overall the phone does what I need it to, and its reception is vastly superior to the LG phone I had previously. So I'm not sure yet what I'll do with this class action settlement -- probably just take the refund. I don't see much point in swapping my phone for an E815 -- I'd have to get a data cable and immediately hack the seem in order to get back some of the functionality I've already got on my early V710 (eg, TransFlash transfer).

      So why do I have Verizon service? Mainly because I don't really have any other choice. I live in Vermont. Verizon's network is by far the best up here. Sprint and Nextel offer service here, but their networks are not as widespread. The only other game in town is Unicel, and they're a small, regional provider who only recently switched from TDMA to GSM, and their plans suck. I could get Cingular service out of Albany or Boston or someplace, but up here Cingular just uses Unicel's network, so there's not much point.

    8. Re:Verizon is horrible about this by buttersnout · · Score: 1

      Verizon is more horrible than that. Recently I received a 3000 dollar charge. The first time I called up they said they'd remove it. They didn't. Every other time I've called I've got a completely different explanation for what that charge is fore, each of them rediculous. I've been amazed at the things they say. For example, that they have nothing to do with that charge on my bill and anyone can charge anyone money through verizon and they have nothing to do with it(I just picked one of many examples). I'm glad I might finally get something for my crippled v710 but the evil of the company is not isolated to this. For example, my elderly neighbors phone line was cut off by verizon while installing a line in another house. It took them a month to restore service and they refuse to reduce the bill for the affected months. My friend tells me she put down a deposit for DSL. They never came to install and now claim DSL is unavailable to her. And they are keeping the deposit. I have taken out a loan for 3000 dollars to pay bullshit charges because a lawyer was going to cost me more. I hope enough people file complaints with the FTC to have someone murdered

    9. Re:Verizon is horrible about this by ivan256 · · Score: 1

      Sure, you CAN add custom photos and ringtones, which I might do if I had to pay ONCE for, but Verizon charges a monthly fee just for having them on your phone.

      That sounds like they charge you a fee to not delete your data. That's called extortion. It should be illegal.

    10. Re:Verizon is horrible about this by SaDan · · Score: 1

      It's called a subscription.

    11. Re:Verizon is horrible about this by ivan256 · · Score: 2, Interesting

      Subscription is where you pay a fixed fee for a service.

      We're talking about keeping an image you created on your screen. It's not like they're providing new images, installing images, or changing even a single bit in any way as they take your fee every month. Not deleting data that you don't own off of a device that you don't own for a fee is extortion.

      Or do you think that paying "protection money" to the guy who cleans the trash out of the alley behind your business in order to continue to have windows that are in one piece is "subscription" too?

    12. Re:Verizon is horrible about this by fmwap · · Score: 1

      are you honestly putting forward as a serious complaint the fact that Verizon doesn't sit back and let people hack their commercial, money-making service? if you don't like the service, don't use it.

      No, I'm complaining that I can't do basic customization to something I own without paying for it. I mean, why have a color phone if I can't add pictures to it? Sure I can pay 1.99 per month per photo, which turns into $24 a YEAR for a stupid little customization, none of which is clearly stated when you purchase the phone. And this sort of feature should be free, hell I couldn't even e-mail pictures to my phone. Imagine having to pay a fee for every software application and picture on your computer, and not just one fee, a monthly fee, everyone would be trying to hack their way around it.

      And as far as not using their service...I don't, and recommend nobody ever does.

    13. Re:Verizon is horrible about this by frank378 · · Score: 1
      Verizon simply has the best network

      I would say that it's difficult to make this statement about any one provider, and that claiming one is "the best" is obviously an exercise in subjectivity.

      I think the reason it's tough to make this claim is because you have a lot of factors coming into play including:

      1. Which vendors infrastructure Verizon might be using in that area (Nortel, Lucent, Motorola, Qualcomm, etc.) since the base stations will affect RF quality,

      2. The number and location of the base stations/antennae Verizon has chosen to deploy, or even was able to obtain a site license for (the land the tower is on)

      3. What other vendors operate in that area, and what kind of stuff is happening around there that can raise the noise floor, which CDMA (IS-95/IS-2000) is particularly susceptible too

      4. Time of day even, since the system can "breathe" with the traffic patterns of the users. To illustrate this point, consider all the cell sites along the freeway in your area. Each day at rush hour the quality could degrade because there are more users, so there is more power needed to maintain a link to each radio (handset). That means the "radius" of the site goes down and there are a lot fewer channels available (maybe even none left) for you to make a call on. All you see on your handset is some message about "call failed", frustrating at best.

      5. How the infrastructure is optimized. There are hundreds or parameters that are set based on the RF environment, how many buildings/hills/obstacles you might have in your area, heck even the up/down tilt of the antennas on top of that big pole comes in to play. It takes months to tune a system and it's never done, hence the real basis for the "can you hear me now" guy who never seems to get where he's going.

      6. Maybe some other things which I am forgetting now but will recall later.

      Anyway a blanket statement like "Verizon service [does|does not] suck" really doesn't mean much considering everything it takes for a call to happen. Cheers!

    14. Re:Verizon is horrible about this by mlyle · · Score: 1

      You should take them to small claims court. In many states, the limit for what you can recover is up to $5000; filing is easy and you don't need a lawyer.. and you have little downside.

    15. Re:Verizon is horrible about this by SaDan · · Score: 1

      I guess magazine subscriptions and newspaper subscriptions are extortion as well?

      Oh, the horror.

    16. Re:Verizon is horrible about this by ivan256 · · Score: 1

      No, see... You pay them and they give you something (a magazine). That's not extortion.

      For this "service" from verizon, you pay them, or else they delete your custom wallpaper. See the difference? Pay somebody and get something: subscription. Pay somebody or else you get something that's yours taken away: extortion.

      Why is this so hard for you to understand?

    17. Re:Verizon is horrible about this by SaDan · · Score: 1

      Fine... Newspapers and magazines were a bad example. It's like paying for cable, then... You stop paying, you lose service.

      Honestly, I don't understand why this is difficult to understand from their perspective. You are paying for a SERVICE, not buying a product outright. You are licensed to use whatever product you have a subscription to for as long as you pay for the subscription.

      It's like all the games on GetItNow... Pay more to buy it and keep it forever, or pay for a subscription. Stop paying for the subscription, and the game goes away.

    18. Re:Verizon is horrible about this by ivan256 · · Score: 1

      Because it's not a service.

      It's not a service, because you own the device and you own the image, so they haven't provided you with anything. There was no work done, or goods received.

      Your cable analogy is wrong. For it to be accurate it would have to be you paying the cable company a monthy fee to be able to watch home videos of your kids that you made with your camcorder on your TV and VCR.

      It's not that I don't understand their perspective. It's that if they weren't a telephone company, their perspective would get them charged under RICO.

  7. I got the mailling by bblazer · · Score: 4, Insightful

    I bought 2 of these phones from Verizon and was so upset with the situation I cancelled the service even-though I had to eat the cancellation fee. In the settlement mailing there are 3 options.

    1) Current Verizon customers that want to keep the phone and the service may get a $25 credit to their bill.

    2) Current customers who want to keep their service but not their phone may send it in for a refund.

    3) Customers who cancelled their service and paid the cancellation fee can get a refund of the fee.

    I am not sure why they just don't enable OBEX?! That is what everyone wanted in the first place.

    --
    My .bashrc can beat up your .bashrc!
    1. Re:I got the mailling by Takeel · · Score: 1

      I am not sure why they just don't enable OBEX?! That is what everyone wanted in the first place.

      That would require Verizon to admit that they did something wrong.

    2. Re:I got the mailling by Overzeetop · · Score: 1

      That would require Verizon to relinquish their very lucrative middle-man spot in the multimedia transfer chain.

      It's all about the money. Once you realize that, all these seemingly convoluted legal tactics and marketing ploys make sense.

      --
      Is it just my observation, or are there way too many stupid people in the world?
    3. Re:I got the mailling by data1 · · Score: 1

      Actually you missed the complete and most attriactive option:

      Option 2: Current Customers can cancel service without an early termination contract AND return the phone and accessories for a ful refund.

      That is exactly what I am going to do.
      However I will have to be careful in setting this up since I do not want to lose my current phone number.

    4. Re:I got the mailling by CharlieHedlin · · Score: 1

      There is an option to cancel the contract and get a refund on the phone. You just need to have another Verizon phone to activate in the interim.

      I believe if you cancel and pay the ETF you are still elligable for the refund. I canceled last month on a loophole without the ETF, and fully expect to get the $200 refund. The form has check boxes for both senarios. If you can afford the wait, dump now, and you will get all the money back when the settlement is complete (which is several months from now). Also, depeneding on when you recieved your August bill, the loophole might still be open (there is a terms of service change notice, and you have 60 days to cancel), although I heard they weren't going to honor it after Oct. 1st.

  8. Fix the Blackberry please by The+Mutant · · Score: 2, Interesting

    I've got a Blackberry 7100t, and it supposedly has Bluetooth. But the OBEX implementation is crippled as well, and only supports headsets.

    I've heard that RIM did this because of security implications; maybe so. But it said Bluetooth on the box, not partial Bluetooth.

    1. Re:Fix the Blackberry please by anothy · · Score: 2, Interesting

      and it has bluetooth, not partial bluetooth. unless it listed specific bluetooth profiles that it doesn't have, there's no issue with the labeling here. what, you're upset that it doesn't implement all the profiles? like, um, the mouse one? yeah! my phone can't act as a mouse, clearly the bluetooth is crippled!

      and yes, of course things like OBEX are better fits than the mouse profile. but "bluetooth" does not inherently imply any given set of profiles. if you wanted a specific capability, you should have asked for it, or bought a product specifically labeled to have it.

      --

      i speak for myself and those who like what i say.
    2. Re:Fix the Blackberry please by The+Mutant · · Score: 1

      It only supports the headset; any other Bluetooth functions are disabled. Hadn't tried the mouse one, but I know for sure file transfer doens't work.

      Not really upset, just the product is mislabeled. It says it supports Bluetooth, and that implies an OBEX capability. At least that the way it works with my iPaq, PowerBooks, etc.

  9. Nice, weak microphone addressed by Lameware cool by WarmNoodles · · Score: 3, Interesting

    I own a V710, and Beside the FA's observation that lameware nerfed Bluetooth functionality, my main complaint is that people can not hear me when I use the device.
    The complaint was personally confirmed as a common grief experienced by V710 Verizon phone users.
    The solution which did not work was to reset the phone using the stencil.
    Glad I'll be able to get something for the piece of junk.
    I stopped using the phone about 6 months ago due the bad microphone sound quality.
    I would pick the 3rd option on the claim form. I hope they offer a phone of equivalent function and price/value.
    The first claim form option was for $25 which in no way near covers the $430 cost of the junk phone.
    Another complaint is that when I purchased a replacement, Verizon had no way of transferring Contact phone #'s to another phone.
    --
    Avian flu dosen't kill people, people kill people.

  10. Not just US, UK too by gilesjuk · · Score: 1

    In the UK you can buy a phone SIM free, but most people who want good handsets get a contract phone where you buy a phone for less than its cost and pay rental which also pays for the remainder of the handset cost.

    Each operator seems to tailor some of the interface for their network. Vodaphone are well known for butchering the interface, many people are known to flash back to manufacturer sourced firmware where possible as the interface mods can be annoying.

  11. This is still bogus... by Chanc_Gorkon · · Score: 4, Interesting

    Why don't they just enable OBEX file transfer, syncing and basically give you all features of a phone with bluetooth?? Why should they have to hack the replacement phone either?? Verizion is just screwed up on a great many things. Why must I pay 79 bucks or even 59 for 1XRTT or even EVDO?? Can't they have a unlimited plan that's a little more economical? How come I can get a GPRS connection via T-Mobile for HALF of Verizon's 1XRTT?? If they would just look at the POTENTIAL market, they could definitely lower thier price.

    Also,with regards to EVDO, they SHOULD allow you to plug the card into that switch unit(forget the name of it). IF Verizon did this, then some people just might use this as thier ONLY connection to the web. When at home, plug it into the switch, when on the road, take another switch or just plug it into the laptop. Verizon could make TONS of cash if they were to do this, however they want to FORCE you to do things their way because they are afraid the network may not be able to handle it or some other stupid reason.

    --

    Gorkman

    1. Re:This is still bogus... by sirwired · · Score: 1

      Why don't they just enable OBEX file transfer, syncing and basically give you all features of a phone with bluetooth?? Why should they have to hack the replacement phone either??
      Good question. However, the rest of this post demonstrates zero understanding of basic business or economics.

      Verizion is just screwed up on a great many things. Why must I pay 79 bucks or even 59 for 1XRTT or even EVDO?? Can't they have a unlimited plan that's a little more economical?

      Verizon currently has almost a monopoly on high-speed long-range wireless data transfer. (Nextel's high-speed network is very tiny.) This service costs them a fortune in capital to build, and they are still spending a fortune building it. They won't lower the price just yet because apparently they are getting plenty of customers on this "uneconomical" plan. Just because you can't afford it doesn't mean the price doesn't make sense. Your argument is like saying: "If only a Ferrari didn't cost over $100K, they would sell a lot more!". Well, sure, they would, but what would be the point? They make plenty of money selling at the price they do.

      How come I can get a GPRS connection via T-Mobile for HALF of Verizon's 1XRTT?? If they would just look at the POTENTIAL market, they could definitely lower thier price.

      Apparently they have some reason for keeping the price where it is, possibly including, but not limited to, the following:
      1) They already have as many customers as they can handle. (demand)
      2) There is no alternative wireless data service available in the area. (supply)
      3) Folks seem to be willing to pay the price. (demand)

      If you think T-Mobile's service is so much better, why are you complaining about Verizon? You could be gloating about the great deal you got with T-Mobile instead...

      Also,with regards to EVDO, they SHOULD allow you to plug the card into that switch unit(forget the name of it). IF Verizon did this, then some people just might use this as thier ONLY connection to the web. When at home, plug it into the switch, when on the road, take another switch or just plug it into the laptop. Verizon could make TONS of cash if they were to do this, however they want to FORCE you to do things their way because they are afraid the network may not be able to handle it or some other stupid reason.

      Gasp! They want to avoid overloading their network! The horror! How dare they! No further comment on that paragraph is necessary. You answer your own question.

      It's a good thing that Verizon has budding business tyccoons like yourself to tell them how stupid they are...

      SirWired

    2. Re:This is still bogus... by mr_rattles · · Score: 2, Informative

      Syncing does work with the most recent firmware on the V710. With a small property file hack you can get syncing to work with iSync in OS X as well.

      See this article:
      http://www.macosxhints.com/article.php?story=20050 501151747917

    3. Re:This is still bogus... by anothy · · Score: 1

      RTT service is more expensive than GPRS service for two primary reasons. first, it's faster in real world environments, generally about 1.5 times the speed. second the CDMA network on which RTT works is much more widespread in the US than the GSM network on which GPRS works. people are willing to pay for these two benefits.

      some people do, in fact, use Verizon's EVDO service as their only net connection. people like, um, me! this is posted using it right now. i've got the card plugged directly into my laptop, but what is making you believe Verizon prohibits plugging it into one of those base stations (and how would they do that, anyway)?

      also note that Verizon recently lowered the price of their unlimited EV-DO service to $60/month from $80/month. for unlimited, mobile, reasonably-high-speed data, that's pretty darn good in my book. if you want more economical, just use the RTT service on a plan where it eats minutes at no extra charge; that's what i did before i got the EV-DO service. unlimited nights and weekends makes this a particularly compelling low-cost option. i'm at work for most of the peak hours anyway.

      don't expect premium service at economy price.

      --

      i speak for myself and those who like what i say.
    4. Re:This is still bogus... by Chanc_Gorkon · · Score: 1

      1XRTT has been at the same price (almost) since it's introduction. Verizon's network has been rock solid. ALSO....they MARKET unlimited bandwidth. Apparantly it's unlimited until you go to USE IT. The word UNLIMITED seems to have taken on new meanings as of late but to me, unlimited means:

      I can use it 24 hours a day IF I WANT TO...
      I can use it anyway I see fit.

      I guess I can...until I go to use it.

      How can they tell if the card is plugged into a NAT router? Should they not be spending time to beef up the network instead of time trying to figure out how NOT to give me what I pay for??

      Roadrunner has been consistently lower then the wireless stuff. Granted, the technology is different, however the amount of cable that needs run in this case has to be much lower then what had to be done to make Cable modems work. Isn't alot of this done? How many towers are needed?? 1,000 per a metro area? I doubt that!

      No, Verizon is charing way to much for what's offered. If they just lowered the price to say 30 a month, I bet that subscriptions would go through the roof.

      --

      Gorkman

    5. Re:This is still bogus... by Chanc_Gorkon · · Score: 1

      It's explictly in thier contract. How they intend on finding out what is behind a NAT is anyones guess.

      The 60 dollar plan is ONLY for a limted time which that time is now over. It's still 79.99 currently (JUST checked).

      --

      Gorkman

    6. Re:This is still bogus... by Chanc_Gorkon · · Score: 1

      Whoops....just found it (VZW site SUCKS!) the 59.99 plan is ONLY with a (qualified)voice plan. Otherwise, if you JUST want the EVDO card it's 79 a month.

      --

      Gorkman

    7. Re:This is still bogus... by Chanc_Gorkon · · Score: 1

      That's nice, but this should work OUT OF THE BOX! It's 2005 and we're still all having issues getting stuff to sync with other stuff. Even with pocket pc's it isn't perfect. Activesync SUCKS. The Linux plugins that let you sync a Pocket PC do work, but I still have issues....mostly with Evolution. Apple pioneered SyncML and they are STILL the only ones that use it...other then some phone manufacturers and then not on every phone they sell. There's NO standard for synchronization of calendar/contacts/tasks. I don't care what ANYONE says. If a standard isn't chosen soon, the standard might just be activesync.

      --

      Gorkman

  12. Re:Cutting edge? by Tet · · Score: 1
    I don't see how you can call any of these Bluetooth features "cutting edge".

    That was going to be my comment. OBEX is hardly a new protocol, and it's been fully implemented on every bluetooth phone I've seen in the last few years. Indeed, even on pre-bluetooth phones, OBEX was supported over IR. Bluetooth just speeds up the transfer somewhat.

    --
    "The invisible and the non-existent look very much alike." -- Delos B. McKown
  13. I wish I was that lucky by Tidal+Flame · · Score: 4, Interesting

    I was just in Japan for two weeks, and everyone there over the age of 5 has a really awesome cell phone. Being a techie, I got a bit jealous, so I decided I'd buy a new one when I got back. I needed to switch providers anyway as my old provider was really ripping me off.

    So, I get back, read up on providers and such. I eventually decided that Virgin Mobile worked best for me, since I don't use my cell phone a whole lot but do find it a useful gadget. Their rates are pretty good for people who don't need to use their cell phones every day.

    Now, here's where I screwed up: I did a Google for "Virgin Mobile" to see what kind of features the plan offered. This of course brought up the Virgin Mobile USA website. I live in Canada. There's no obvious indication on the site that it's the Virgin Mobile USA site, so I figured it was just a general Virgin Mobile site. These days most corporate sites redirect you to the appropriate page based on where your IP is located anyway, right?

    So I'm looking at the features and I see that they have internet access and instant messenger support, among other things. So I go out and buy a phone (Audiovox CDM8910). Not a top of the line model, but it's got a camera, superphonic ringtones, and all that. Pretty nice, I think.

    Of course, to my horror, when I open the package there is no data cable. Stupid, stupid, stupid. Instead, I discover, Virgin wants me to pay 50 cents per picture to get my pictures off of the phone, up to $4 per ringtone to download new ringtones (normally I wouldn't mind, but the phone's default selection is pathetic - none of them are suitable for anything, really), and up to $2 per picture to download new "wallpapers." Yeah right!

    It is possible to purchase a data cable for this phone, and I've done so. The problem is that there's no software that really supports the phone, and of course the phone's firmware is completely undocumented... so I CAN get my pictures and upload new ringtones without paying Virgin's outrageous fees, but because of the shoddy, undocumented firmware, there's a good chance I could completely wreck my phone in the process. I doubt I'd have an easy time of getting a replacement, either...

    Honestly, the cell phone market in North America is absolutely pathetic. I'm sick of being locked in by providers and being promised features that I don't receive. To be fair, I should have been more careful about my research in this case, but I'm sure several Slashdotters have experienced similar letdowns with cell phones. A lot of people seemed to think that the "Cell Phone User's Bill of Rights" was ridiculous. Maybe it was. But we all know that when North American cell phone providers aren't outright lying to their customers, they're crippling the phones they provide so that the only way to make use of all of the technology in the phone you buy is to pay outrageous fees.

    1. Re:I wish I was that lucky by indytx · · Score: 3, Informative
      But we all know that when North American cell phone providers aren't outright lying to their customers, they're crippling the phones they provide so that the only way to make use of all of the technology in the phone you buy is to pay outrageous fees.

      This is both true AND inaccurate. It is true because you do get charged outrageous fees for ringtones, wallpapers, etc. However, it is inaccurate because, in Europe, callers pay to make phone calls to a mobile phone. Try calling a European mobile phone from the US. You'll be astounded just how expensive it is. Someone has to pay for all those fancy services. In Europe, it's the caller. Europeans can send SMS messages for 5-10 cents, and those cost nothing for them to receive.

      If I call from Belgium with a French SIM card, I'm roaming. If I call to Belgium with a French SIM card, I pay more. Try comparing a service mape from a large, U.S. mobile provider to what is available in Europe. You'll be shocked. Also, European mobile carriers cannot bundle phones with mobile contracts.

      It is simply different in the U.S. Americans can talk much more on their mobile phones because it is much more economical to do so. Most Americans would rather have cheap minutes than gee-whiz features that don't add much value to the average consumer. If you want the gee-whiz features, order a GSM phone, pay the full, unsubsidized price, and get a contract with Cingular. Case closed.

      --
      Make love, not reality television.
    2. Re:I wish I was that lucky by Anonymous Coward · · Score: 0

      For what little it's worth, I bought a Nokia 3650 phone last year from T-Mobile. After 3 months, T-Mobile gave me the unlock codes, so it is now unlocked. The phone is not crippled in any way. If I take a picture with it, I can transfer it via Bluetooth to my PC or simply turn off the phone and remove the memory card, put the memory card in my PC and copy the data off of it. I changed my ringtone by replacing it with a ringtone I downloaded for free from a website I have now forgotten. There was no cost involved. I simply put the new ringtone on the phone and programmed the phone to use it through a menu. It was really simple.

    3. Re:I wish I was that lucky by Tidal+Flame · · Score: 1

      Hm, I didn't know that. Thanks for the information.

      You know, what I'd really like to know is how expensive airtime is to service providers. How much of the cost of cellular phones to the consumer is necessary due to the technology involved, and how much goes to the service providers as profit? If anyone has any idea about this, I'd be very interested to hear it...

  14. CDMA and SIM card question by amerinese · · Score: 1
    i realize that the current market is setup (with phone subsidies) so the carriers have incentive to keep you from using phones with another carrier.

    but is there any technological barrier? is there any reason that cdma cell phones couldn't be paired with SIM cards?

    1. Re:CDMA and SIM card question by tomreagan · · Score: 4, Informative

      i realize that the current market is setup (with phone subsidies) so the carriers have incentive to keep you from using phones with another carrier.
      but is there any technological barrier? is there any reason that cdma cell phones couldn't be paired with SIM cards?


      no, there is no technological barrier. further, some people believe that the importance of supporting next-generation provisioning and wi-fi/3g roaming will lead more of the carriers to support gsm on their networks. you could easily support the gsm provisioning/billing/roaming features on top of a cdma transport. in fact, i believe that some cdma phones with gsm/tdma chipsets built-in for global roaming have been announced/discussed.

      it will be interesting to see how long verizon can maintain this technological provincialism. based on their dominance in the marketplace, i would imagine they'll be able to maintain for some time.

    2. Re:CDMA and SIM card question by Anonymous Coward · · Score: 0

      my Cingular phone, a Sony Ericson z500a has a sim card. THank god too, cause this phone sucks and keeps breaking :/

    3. Re:CDMA and SIM card question by bhtooefr · · Score: 1

      in fact, i believe that some cdma phones with gsm/tdma chipsets built-in for global roaming have been announced/discussed.

      In fact, I can order one today from Sprint.

      However, the only problem is, I can get a (subsidized) Treo 650 for less money than the cheapest (again, subsidized) CDMA/GSM hybrid phone that they sell.

    4. Re:CDMA and SIM card question by confusedwiseman · · Score: 1

      Part of the problem with the US cell market is that carriers here market phones not services. If I buy a verison phone it will be on the CDMA technology. If they further incorporate GSM technology that will enhance the roming capability of the phone and lead to increased fees that they would have to pay for using another providers tower. (the new thing now is not charging customers for roming) I have always bought a higher end cell phone (v3 razr and LG vx8100) I much prefer my non verizon phone because it is completely unlocked. (I payed dearly for it, but I can pop in any sim card and I get service) To those considering Verizon I ask you one question: "How DO you feel about being nickle and dimed for EVERYTHING?" The other service provider that I have allows (free with any plan) 500kb data transfer (monthly) all incoming txt messages free and 500 outgoing txt messages before they start charging me for it. I can buy games for my phone for $3-$7 one time fee -- they are mine to keep and love forever. Verizon: send/recieve pic or video - $.25 each send/recieve txt - $.10 each web on phone - $4.99 mo games/programs (getitnow) - monthly subscription for about $4 or purchase for up to $14 video on demand (vcast) $15 monthly and don't forget base service starting at $35 a month

    5. Re:CDMA and SIM card question by anothy · · Score: 1
      you could easily support the gsm provisioning/billing/roaming features on top of a cdma transport.
      this is true, but totally irrelevant. that's all back-end stuff, and the handset would still be pure CDMA. supporting GSM provisioning, billing, and roaming on a CDMA network is mostly about things like what record formats network elements and billing systems spit out. true inter-network roaming on the part of the customer involves dual-network phone, which, yes, Verizon offers.

      GSM's got a lot of weight behind it globally, but i really hope CDMA continues to grow (with networks in a few dozen countries already, about 30-something of which Verizon roams with). poor international roaming is, in my mind, the biggest problem with CDMA, and that's just a service issue, not a technical issue. technically, it's far superior to GSM.
      --

      i speak for myself and those who like what i say.
    6. Re:CDMA and SIM card question by Anonymous Coward · · Score: 0

      CDMA phones have an ESN unique to the device, similar to a MAC address on a NIC. It's printed on the phone itself, usually under the battery. So unless you want to update the thousands of switches and tens of thousands of towers using CDMA ESN's, yes, there's a very real technical barrier.

      I can't find details on the Samsung A790 hybrid, but I'm sure it has a printed, non-portable ESN number in addition to the GSM SIM card.

  15. have they learned their lesson? by boomerny · · Score: 1

    Will this change Verizon's stance on bluetooth connectivity? I hope so, because I am long overdue for a new phone and have been waiting for the CDMA RAZR. I'm afraid what Verizon may do to the bluetooth and even the mini-usb port on the razr, since they've already replaced the entire Moto GUI with the new standard Verizon interface(this even meant removing the menu button from between the soft keys). Unfortunately in my area if you're not on Verizon you'll have spotty service, I know people with Cingular who do not have coverage in their own homes.

    1. Re:have they learned their lesson? by bluebanzai · · Score: 1

      No, it doesn't look like they have learned from it...see here.

  16. Will some one please buy Verizon by Neuropol · · Score: 0

    out form under them. To this day, they are the one company that leads the North East to believe there is no other option for service providers. In that, they are, daily, adding prices, adding hidden costs, retracting quality options, and ultimately, giving subscribers less with their increasing monthly premiums.

    e.g. Once upon a time, a customer could change ESNs at no fee charge backs. These days, within the last 2 months VZW has released a memo to all retailers about charging $15 per ESN chnage done within an account that is not repair related. As of Yesterday, that cost has been raised to $20. About two weeks ago, another memo was released. Customers will not be charged a $35 for the primary line and $25 for any consecutive additionl lines for activation fee (previously $20 for all lines on a 2 yr agreement). With the addition of activation fee increases, as one might expect, there are no service advancements or added features to your just-increased-service fees.

    What is the motivation behind it? Is it a straw grasping measure to hold on to a slipping market share? Has the Sprint/Nextel merger got them shaking in their shoes? I can only hope. I can only hope that VZW gets bought out and swept up by Sprint/Nextel so we can actually preogress wireless network technology to the next level instead of keeping the entire newengland region that digital/analog are the only options for you. Move over and let the people who know COM do it.

    Don't even get me started on what they do to the LG vx6100 as a pre-pay phone. Wonderful phone with all the options, yet they are crippled when one activates it as a pre-paid handset, thereby devaluing the phone to merely payphone status at a $.10-.70/min high end premium.

    1. Re:Will some one please buy Verizon by keefebert · · Score: 1

      According to Forbes, Verizon is the 18th largest company in the world, with over $7 billion in profit and $166 billion in assests. Not many companies around that can buy that out. http://www.forbes.com/lists/2005/03/30/05f2000land .html

  17. Greed IS Verizon's business model by digitaldc · · Score: 3, Insightful

    "Q. Well, these features are available in phones from many other carriers, and people feel cheated.
    A. Verizon does business unlike any other carrier, and we make no apologies for that. ... [Those features] don't work with our business model. Every customer is certainly entitled to their own feelings. "

    'we make no apologies for that' =Translation= We do what we want, when we want, and you do not matter.
    'don't work with our business model' =Translation= It is much more profitable for us this way
    'Every customer is certainly entitled to their own feelings.' =Translation= F You!!!

    --
    He who knows best knows how little he knows. - Thomas Jefferson
  18. Dear Motorola by Neuropol · · Score: 0

    Dear motorola,

    I love your phones. In my eyes, you guys invented 2 way communications. But will you please fix or redesign your fucking charge port? Jeeeeeeeesus that thing sucks.

    Your Friend and Motorola Retailer,
    mb

    1. Re:Dear Motorola by bhtooefr · · Score: 1

      Amen to that.

      We got fucked by Nextel because we had to get a new phone, and they screwed up on the contract, and refused to fix it. That's why we're on Sprint now.

      All this because they can't make a charge connector, and it broke on the phone. Also, we had gone through countless car cords.

      Compare that to the Nokia car cords we've had. Out of four or five, ONE has died, and that was because it was dead out of the box. Two or three of the others have simply gone missing.

    2. Re:Dear Motorola by Anonymous Coward · · Score: 0

      Sprint and Nextel have merged you bonehead!

      http://www2.sprint.com/mr/news_dtl.do?id=7800

    3. Re:Dear Motorola by bhtooefr · · Score: 1

      I know that, twat.

      Notice that the bars are going down the toilet in their new logo?

      Still, the networks are fairly separate. Sprint for CDMA, Nextel for iDEN.

      It's just that you get them from the same company, now.

    4. Re:Dear Motorola by JhohannaVH · · Score: 1

      We got fucked by Nextel because we had to get a new phone, and they screwed up on the contract, and refused to fix it. That's why we're on Sprint now.

      Sprint and Nextel merged earlier this year, though, so you're still on Nextel. Unfortunately. :(

      --
      Sorry man... the Internet pooped on me.
    5. Re:Dear Motorola by Anonymous Coward · · Score: 0

      OH my god I hate the FUCKING UNABLE TO CHARGE message...anyone with a moto phone knows what I am talking about.

  19. Re:Nice, weak microphone addressed by Lameware coo by thc69 · · Score: 1

    My biggest problem with the v710 (apart from the issue at hand) is the power connector. It's the same connector that worked fine for years on my v60i, but on this phone, it's only intermittently functional. I often have a dead phone because it wouldn't charge.

    --
    Procrastination -- because good things come to those who wait.
  20. Up to... by RehabDJ · · Score: 0

    Just got my settlement form and the BEST deal on it is to get a $25 credit on your Verizon bill. Don't be fooled that the consumer ever wins.

  21. Yay Free Market Capialism! by Tryfen · · Score: 1

    If the US had gone down the GSM route - without messing around with the band allocation - you wouldn't have this problem.

    Over here is "Socialist Europe" I can buy a phone direct from the manufacturer and use it on any network, if that's what I want to do.

    Instead you have half-a-dozen incompatible phone standards, poor coverage, restricted phones and dreadful service.

    Sometimes cooperation and capitalism go hand in hand.

    --
    If a square is really a rhombus, why aren't all triangles purple?
    1. Re:Yay Free Market Capialism! by Anonymous Coward · · Score: 0

      Instead you have half-a-dozen incompatible phone standards, poor coverage, restricted phones and dreadful service.

      Half-dozen? Look again. There is GSM in the US. Any unlocked eurotrash GSM world phone will work in the US. There is also CDMA, and TDMA. TDMA is being phased out. AT&T won't activate any more customers on TDMA since it is a dead-end technology.

    2. Re:Yay Free Market Capialism! by squiggleslash · · Score: 1
      GSM is available in the US, but for all practical purposes is a new thing. T-Mobile USA is a merger of various GSM carriers around the US that used to operate in specific markets and nowhere else (imagine if Orange only worked in Wales, Cellnet in Southern England, Vodafone in Scotland, and one2one in Northern Ireland, and people in Northern England were out of luck - that's how the situation used to be in the US from a GSM user's point of view.); Cingular is a merger of several old Bell cellphone divisions and AT&T's mobile division, and they've manually been switching over to GSM, poorly and crappily, for the last four years.

      As a result, relatively few Americans are used to the concept or the full ramifications of GSM. In my experience, relatively few realise you can use the SIM card in other phones, and even fewer realise you can go outside of the carriers themselves to buy compatable phones.

      To make matters worse, there's been a FUD campaign against GSM for the last ten years by Qualcomm, the patent holders for CDMA. Qualcomm's complaints vary from a somewhat misleading (and hypocritical) set of claims that the EU forced GSM upon European carriers to deliberate obscufication of the differences between standards and air-interface technologies. Many Americans think that GSM is a version of IS-136, because they both use a TDMA air interface. IS-136, needless to say, is relatively poor in features (until recently, it pretty much resembled IS-95, the Qualcomm CDMA telephony standard, from an end-user standpoint), or that GSM is being replaced by CDMA, because UMTS (3G GSM) uses a "WCDMA" air interface.

      Qualcomm, allegedly, has a version of IS-95 that supports SIM-like cards, that they sell in other countries. No US carriers actually support these versions. It'll be interesting to see what the consequences of Cingular's adoption of GSM, and eventually UMTS, will do to spur Verizon, Sprint, and others, into adopting this enhanced version or switching to UMTS. I'm guessing, ultimately, it'll depend on how whether a significant number of Cingular and T-Mobile users simply find the loss of freedom in switching to the IS-95 carriers so unacceptable they're no longer willing to do it, or if they do, they switch back in large numbers.

      --
      You are not alone. This is not normal. None of this is normal.
    3. Re:Yay Free Market Capialism! by anothy · · Score: 1

      i'm not aware of Qualcomm's FUD campaign here, but i believe you; they do engage in such tactics on the equipment production side. but keep in mind that the GSM operators, equipment manufacturers, and the GSMA is far from immune from this. i was just at the GSMA World Congress in Singapore where a representative from a Pakistani GSM operator gave a presentation in which he went on and on about how wonderful the GSMA was in assisting his company in lobbying the government to explicitly limit the utility of CDMA networks (basically, the current law is that you can run a CDMA network without mobility turned on; WTF?). the GSMA is very proud of their lobbying function. all the operators and vendors around me were nodding their silent approval, while i'm sitting there in horror at the blatant inhibition of competition to the detriment of the general public just to protect the entrenched operators. the CTIA performs a similar lobbying function, but is much more technology-neutral, and is very US-centric.
      CDMA also has a number of technical advantages over GSM networks. higher data rates, lower cell density, and a significantly better cell handoff protocol are the big ones. CDMA phones (at least those sold in the US) can pretty generally fall back to analog service, something i don't believe exists in GSM handsets (or at best is uncommon enough that i've not heard of it, and i work in this industry and look for such things). this is a huge deal in the US, where we were early enough adopters of mobile technology that we've got a huge installed analog network in place. converting that all over - and all the installed base of handsets - is no small feat. the analog tech also has very low density requirements, comparatively, meaning the operators would have to significantly increase their capital investment to retain the footprint in an upgraded network.
      the nordic countries did a very good job of managing this conversion from NMT, another early analogue mobile tech, to GSM, but of course they've got a much smaller area and user population to worry about.

      --

      i speak for myself and those who like what i say.
    4. Re:Yay Free Market Capialism! by anothy · · Score: 1
      If the US had gone down the GSM route - without messing around with the band allocation - you wouldn't have this problem.
      yes, but we'd have only a GSM network, rather than our generally superior CDMA network, which has excellent coverage. it's the GSM network that has poor coverage, due in no small part to its higher cell density requirements and thus higher cost to the operator. yes, we generally have restricted phones, and i agree that's a problem, but that has nothing to do with the network technology - you get it on CDMA and GSM just the same. rather, it's about the corporate culture here. and we only have two incompatible standards, CDMA and GSM, unless you include legacy stuff like TDMA and AMPS, in which case you should include things like NMT in europe. the situation's far from perfect, but it's nothing near as bad as you're making it sound, either.
      --

      i speak for myself and those who like what i say.
    5. Re:Yay Free Market Capialism! by squiggleslash · · Score: 2, Informative
      Personal mobility is a consumer freedoms thing, I suspect the law requiring it has much more to do with protecting consumer freedoms and preventing anti-competitive behaviour than it does supporting GSM. After all, Qualcomm does ship a version of IS-95 that supports personal mobility too.

      The fact that US CDMA phones can interoperate with AMPS networks is ultimately both its advantage and its crux. Qualcomm could have made IS-95 interoperable with GSM. They could have, as the UMTS people did, produced IS-95 as GSM with a different air interface. That would have made it a genuine upgrade for virtually everyone, and the debates between the two camps would have been non-existant. Qualcomm, however, felt they needed to make CDMA more attractive to US cellular operators, who were after a drop-in replacement for AMPS, and most of whom were looking at D-AMPS (IS-136) as that replacement. As a result, they built this system that, essentially, uses a network model only fractionally more advanced and just as limited as the 1970s AMPS model. The results were pretty horrible for end users, and GSM remains a superior solution for most mobile users (even if not necessarily network operators), giving them far more freedom and far more advanced features.

      Qualcomm's complaints that GSM gets special treatment are generally misleading. You can point to what you heard from a GSMA rep, but frankly, it doesn't make any sense on any level. The types of CDMA that are used where such governments are making such mandates do support personal mobility. So the rep is plain wrong. And Qualcomm's lying if it's claiming this is evidence of a giant conspiracy against it. Qualcomm, of course, has lobbied the US government to lobby for, and sometimes even mandate, IS-95 in various places. It's largely been unsuccessful, though some of our current political problems with China date back to the Clinton administration trying to push IS-95 on the Chinese, who in turn would use it as a bargaining chip for numerous unrelated issues.

      I really wish the FUD and shilling campaigns would stop, and Qualcomm and ETSI would work together on a common standard. I think most US operators, right now, with their networks the way they are, would be delighted if they could run UMTS with a CDMA (rather than WCDMA) air interface layer. I think most users would be better off with this too. The CDMA air interface is a nice thing, the IS-95 network isn't. GSM/UMTS is a wonderful thing, but the air interface technology could do with improvement. It's difficult to see why this hasn't happened yet.

      --
      You are not alone. This is not normal. None of this is normal.
    6. Re:Yay Free Market Capialism! by Anonymous Coward · · Score: 0
      There are two GSM networks in the US, T-Mobile's (which is 1900MHz only and is a merger of various seperated markets, leaving large gaps where they have no licences) and Cingular's.

      By comparison there are numerous IS-95 networks in the US, Verizon's (whose network is broadly similar to Cingular's), Sprint PCS (a national network with plenty of regional affliliates to fill the holes), Alltel, MetroPCS, and various other independent networks most of whom have a large number of licenses. That is why GSM has poorer network coverage. It hasn't anything to do with the technology, it has to do with the numbers of operators who signed up for IS-95.

      As far as "generally superior" CDMA network goes: Look, IS-95, as implemented in the US, is awful, and there are no other CDMA standards in use in the US. The only areas IS-95 is "better than" GSM in really are those related directly to the air interface. The thing uses soft handoffs rather than hard handoffs, so you're less likely to hear a fraction-of-a-second gap when you switch towers. It's slightly better in terms of capacity, though this benefit was massively over-estimated in the early days which meant IS-95 got a well deserved reputation for giving you dropped calls during peak hours. It, currently, has better data rates, but IS-95 and GSM have both been one-upping each other on this since the beginning and there's no reason to think that's going to stop. Range, promoted by CDMA's supporters from the beginning, is proving to be a non-issue when phones are limited to a quarter of watt anyway.

      IS-95, as implemented in the US, doesn't implement personal mobility, integration with digital networks is messy, the voice codecs are poor (though Cingular's doing their best to make that not an issue... I'm still trying to figure out what Cingular's doing to screw that up), and the usual problems with CDMA, such as poor talk time battery life, terrible performance in poor reception zones at peak times, etc, continue to tarnish plague customers.

      It's hard, really, for anyone to suggest that IS-95 is a "superior" standard with any kind of straight face. It isn't. It's junk.

    7. Re:Yay Free Market Capialism! by anothy · · Score: 1

      i'm not sure what youre hate-on for Qualcomm is all about, but you're attributing my statements, those of the GSMA, and a GSM operator to them inappropriately. i've not heard anything out of Qualcomm regarding any sort of conspiracy.

      i suspect you mean something different by "mobility" than i do. the issue in Pakistan was that the CDMA licenses were originally given out on the condition of no mobility - that is, no cell-to-cell handoff, and a given device registered with only a single cell - and the operators in that space wanted the restrictions relaxes (and, admittedly, sort of acted ahead of the legal curve). the entrenched GSM operators contacted the GSMA for support in lobbying the government to ensure the restrictions stayed in place. note that the operators who launched CDMA service did so freely; they were given a technology-neutral license. they all went with CDMA because of lower density and capital investment requirements.

      and i'm not sure what sort of "freedom" and "advanced features" you believe the GSM network provides. commercially available data rates have been higher on CDMA networks for a few years now. okay, i'm not aware of any CDMA networks offering video calling, but given how limited this service is on GSM networks, i have no reason to believe that's a technical limitation rather than a market one. text or multimedia messaging is equally available on both. same with PTT, streaming video, and so on. so, what then? i'm honestly curious. i've used GSM networks in the US and GB, and i use Verizon now. i'm not aware of anything i'm missing out on, but if you can point me at things, i'd like to know.

      the lower density requirements are a big deal in, for example, the american midwest, but are potentially huge in developing countries. the GSMA acted to protect the interest of its members, but in doing so sacrificed the interest of the general public.

      --

      i speak for myself and those who like what i say.
    8. Re:Yay Free Market Capialism! by anothy · · Score: 1

      current-generation CDMA networks offer better data rates and lower density (and thus capital investment) requirements than current-generation GSM networks. they offer better cell-to-cell handoff, meaning fewer dropped calls when in motion. the voice codec used by Verizon, at least, implements better echo cancelation than the GSM equivalent (which is why there's a much bigger market for signal processing add-ons in the GSM world). if by "personal mobility" you mean the interchangeability of SIM cards, yeah, i'll give you that (and if that's not what you mean, please explain), but that has very little to do with the network technology (indeed, card-based CDMA is likely coming widely, and already exists in some places). you say things like CDMA is "only" better than GSM in the air interface, but that's the single most important part, and the deficiencies on the GSM side are pretty damning.

      --

      i speak for myself and those who like what i say.
    9. Re:Yay Free Market Capialism! by squiggleslash · · Score: 1

      i'm not sure what youre hate-on for Qualcomm is all about, but you're attributing my statements, those of the GSMA, and a GSM operator to them inappropriately. i've not heard anything out of Qualcomm regarding any sort of conspiracy.

      I'm not sure what you're talking about here, especially in your comment that I have a "hate-on" for anyone. I never suggested you had talked to Qualcomm about a conspiracy, I said that they - at least their employees and ex-employees - have a tendency to attribute all sorts of things to a conspiracy on behalf of GSM. That's documented fact. Look at the writings on USENET of Steven DeBeste in groups like alt.cellular.sprintpcs as examples. The usual story is that GSM only got successful because the EU forced it upon operators, and is doing all it can to prevent IS-95 being adopted.

      It's partially, in my view, such paranoia and such a failure to actually look at the real world that's leading IS-95 to remain very much the outsider. IS-95 has a superior air interface, but is otherwise equal to or lacking on pretty much all other fronts compared to GSM. Compared to UMTS, IS-95's air interface potentially solves some major issues associated with WCDMA, particularly the high bandwidth requirements of the latter, but it's not serious enough for UMTS to be considered as having major issues when new airspace licenses are being issued. All of this means, ultimately, that IS-95 needs to improve, or even (in my view, preferably) adopt most of GSM, rather than being the pointless contender. And, right now, that's not happening.

      i suspect you mean something different by "mobility" than i do. the issue in Pakistan was that the CDMA licenses were originally given out on the condition of no mobility - that is, no cell-to-cell handoff, and a given device registered with only a single cell - and the operators in that space wanted the restrictions relaxes (and, admittedly, sort of acted ahead of the legal curve). the entrenched GSM operators contacted the GSMA for support in lobbying the government to ensure the restrictions stayed in place. note that the operators who launched CDMA service did so freely; they were given a technology-neutral license. they all went with CDMA because of lower density and capital investment requirements.

      We are, obviously, having different definitions. I assumed you didn't mean mobility as in CDMA in Pakistan is fixed-wireless. I also misread your comment and thought you were saying personal-mobility had been forced upon, not forced away from, CDMA operators. I assumed you meant personal-mobility, that is the seperation of hardware from the subscriber, implemented in GSM and UMTS and better forms of CDMA in the form of a seperate card (SIM and USIM in GSM/UMTS) that contains the information necessary to identify and authenticate the subscriber.

      I can't comment on the Pakistani situation because I don't know enough about it, but at a guess I'd suggest that it sounds like operators of fixed wireless networks, who were given spectrum to run fixed wireless services, wanted to expand and compete with cellular. Now, I can't comment on the situation there, but I know in Europe any operator that tried to do that would be governmentally lynched. Indeed, I suspect if a US television operator ceased transmitting television and decided to compete with cellular too, then that operator would get nailed by the FCC. And quite right too. I have difficulty believing that they bought licenses intended to operate cellular networks, and were then told they couldn't run cellular networks. That'd be dumb. There'd be lawsuits. Nobody would trust the Pakistani government again when buying spectrum.

      and i'm not sure what sort of "freedom" and "advanced features" you believe the GSM network provides. commercially available data rates have been higher on CDMA networks for a few years now. okay, i'm not aware of any CDMA networks offering video calling, but given how limited this service is on G

      --
      You are not alone. This is not normal. None of this is normal.
  22. Why only before 2005? by matth · · Score: 1

    I purchased by crippled v710 in June of 2005, why on earth am I not entitled to some sort of compensation?!?!

    1. Re:Why only before 2005? by spinfire · · Score: 1

      The settlement wasn't over the crippling of bluetooth. It was made because Verizon didn't adequately alert people the OBEX functionality was disabled. As a result of the settlement, Verizon now puts a note on all their Bluetooth phone material indicating which profiles are active.

      If this information was right there, and you still purchased the phone, you are in no way entitled to any compensation.

    2. Re:Why only before 2005? by matth · · Score: 1

      That makes sence. I didn't purchase the phone for OBEX capability, I purchased it because it rocks on reception, and has some other neat features (ie. tethering), but definately not for the OBEX. However, as can be seen in my other post, my phone has now crashed. Why are consumer electronics so cheap?!?!

    3. Re:Why only before 2005? by Anonymous Coward · · Score: 0

      You haven't suffered long enough.

  23. European cellphones by freaker_TuC · · Score: 1

    I do not know how the cellphone market is in the States but here in Europe you can buy a cellphone at any shop, put your sim card in it and the phone just works. Wether it is Nokia, Motorola or the oldest Ericsson; it will always work. If you buy a phone with reduction (like 50 euro for the phone with subscription) there is mostly a SIM LOCK on the phones which prevents another provider sim card to be put in the phone without unlocking.

    I've never seen or heart about any phones being crippled (in the literal sense) that badly. I'd feel royally f*cked if I'd get a phone like that.

    I even wonder, does Verizon even announce the crippled functions on their cellphones? Because if you go to the manufacturers website you get a phone with full specs - are these specs also similar on the operators website(s)? Such wouldn't be even legal in Europe and would be called "misleading information before sale".

    --
    --- I am known for the ones who want to find me on the net. Is that a privacy risk or a privilege? One might wonder..
    1. Re:European cellphones by Carrot007 · · Score: 1

      Phones over here certaibnly do get crippled sometimes, certainly in the UK at least.

      disabling ways to put your own wallpaper / ringtones on the phone is a common ones that all providers like to do, in order to sell you downloads.

      Also bluetooth was serverly restricted on early 3 handsets for simaler reasons. (ie to make you use premium services).

      That's for my next phone I will get a PDA that happen'd to have a phone built in, as opposed to thier phone with crippled functionality offerings!

      --
      +----------------- | What is the question!
  24. I like the phone but.... by matth · · Score: 1

    Don't get me wrong, I like my v710... but here are my list of issues, for which reason I am taking it back to Verizon Saturday to try to get it fixed...

    * When plugged in to charge will say "Unable to Charge"

    * If I open the phone to turn an alarm on, then close it, the backlight
    stays on (that's normal), however, if I now plug the phone in to charge it,
    the backlight never goes off (or into it's reduced brightness mode).
    I have to wait untilt he backlight goes off, THEN plug the phone in.

    * The camera says "BUSY" when I try to use it. BUSY?!?! Who else is using
    my camera?!

    * The phone locks up totally when I try to access the camera.

    * After opening the phone, if I close it, after the timeout period, the
    text will go off the phone, but the backlight remains on, draining the
    battery.

    * After being on for several days, the phone begins to run sluggish,
    especially when accessing audio files, recording voice, or taking pictures.

    1. Re:I like the phone but.... by spinfire · · Score: 1

      You have a defective phone. They should give you a replacement, if they don't, stick it to them until they do. It isn't that common, but it happens. I know several people with the V710 and they love it -- no issues,

    2. Re:I like the phone but.... by Anonymous Coward · · Score: 0

      I can assure you than no company has as many DOA cell phones as Motorola. The same goes for warranty repairs. Maybe they do have some good engineering put into the basic designs, but when it comes to manufacturing Motorola cuts more corners than anyone else. Even their plastic is cheaper than other phones.

  25. Re:Nice, weak microphone addressed by Lameware coo by Andrewkov · · Score: 1

    I have the same problem with my v300 phone.. The power connector is really finicky.

  26. T-Mobile and Motorola by qazwart · · Score: 2, Informative

    I got my cell service from T-Mobile. Not only are they a GSM provider (and I can even get a phone from them that works outside of the U.S.), but they don't disable their Bluetooth at all.

    I am fully able to transfer files back and forth between my computer and my Motorola RAZR phone. I even sync my addressbook between my phone and my computer (and it was one of the big reasons I went T-Mobile and bought this particular phone).

    I bet you could probably go to Japan, get one of those ultra-cool phones they have there, then use it with T-Mobile in the U.S.

    BTW, I think it is a very bad sign that the U.S. is no longer the first country to get the latest technilogical doodads. Heck, we're not even one of the first. A lot of the really high tech stuff never even hits the U.S. markets. Many tech firms are beginning to treat us like a third world market. It's not just cell phones, but video game consoles, and even watches.

    1. Re:T-Mobile and Motorola by Anonymous Coward · · Score: 0

      BTW, I think it is a very bad sign that the U.S. is no longer the first country to get the latest technilogical doodads.

      Oh, like the iPod?

    2. Re:T-Mobile and Motorola by jhsiao · · Score: 3, Insightful
      Oh please. The reason we're being treated as a third world country in tech is because the majority of folks in the US won't buy anything until it's at third world prices...

      Do you shop at Walmart, Target, Old Navy? Do you scour fatwallet or slickdeals? Do you shop for the cheapest broadband service? Well, why then would a manufacturer waste storeshelf space on really expensive stuff when you only buy cheap crap?

      Showing prices after mailin rebates work in the US for a reason...because most people focus on price. Price at any cost. Maybe not you, maybe not me, but the majority of Americans, yes. Remember, this is the home of the Big Gulp and Costco. Where more=cheaper=better.

      So if you're one of the rare Americans that buy high-quality stuff at high prices, then you shouldn't care that Verizon or Cingular doesn't offer some high-end phones. Go and buy your Bang and Olfsen CD case. Nor should you care that some Japanese import game isn't available in the US. You just buy them from some of the many numerous online vendors that sell them. And you buy your phone without the subsidy lock or your import PS2 without the discounts that come with volume. But since you don't care about price, you'll pay that right?

      Until the market starts buying expensive phones (which the manufacturers would love to sell, by the way), the carriers won't waste the effort trying to sell them. When you see regular Americans (not early adopters) routinely pay $400 for a phone, carriers will be happy to offer that model.

      You want to know where we beat virtually everyone else in the modern world? Gasoline prices (no taxes), SUV choices (cheap gas), home square footage (suburb living), grain production (subsidized farming). Folks paying $10/gallon find it annoying we complain so loudly about $3/gallon.

      Do you really feel that bad that your fellow Americans don't have the option to buy some phone that you like? Or are you really upset that the majority of Americans don't feel as passionate about tech as you do and so you can't get a discount on your niche-market phone?

      Welcome to slashdot.

    3. Re:T-Mobile and Motorola by tushar · · Score: 1
      I got my cell service from T-Mobile. Not only are they a GSM provider (and I can even get a phone from them that works outside of the U.S.), but they don't disable their Bluetooth at all.
      Additionally, they unlock the phone for free after you have been on contract for 3 months or so.
    4. Re:T-Mobile and Motorola by Frank+T.+Lofaro+Jr. · · Score: 1

      routinely pay $400 for a phone, carriers will be happy to offer that model.

      $400 for a phone are you kidding me? That's outragous, a phone isn't worth nearly that much to all but phone fans (or "phans"). (won't say phone phreaks because that refers to old school phone hackers)

      As for gas prices, the USA is much larger than most European countries and has more sprawl (so both short trips and long trips are longer than in Europe) and also has much poorer public transit, so the gas prices hurt us more than they do it Europe.

      --
      Just because it CAN be done, doesn't mean it should!
    5. Re:T-Mobile and Motorola by Tidal+Flame · · Score: 1

      I just came back from Japan, and I was planning to buy an awesome cell phone (they're much cheaper over there, you might pay half as much for a phone with the same features), but apparently it's not possible...

      http://euc.jp/misc/cellphones.en.html

      I did hear of one person buying a Japanese cellphone and using it back home (Canada), but the person I heard it from is a liar, so...

    6. Re:T-Mobile and Motorola by jhsiao · · Score: 1
      I agree that $400 is crazy for a cellphone.

      But goto any of the European carrier's websites. Vodafone sells a locked Nokia 8800 phone for 280GBP ($490US). T-mobile sells a locked PDA phone (the MDA III) for $350Euro ($420US).

      It's not exactly the best open market, but goto the UK version of ebay and do a completed item search for "mobile unlocked" and then sort by descending price. You'll see unlocked high-end phones like the Sony Ericsson P910i, the Nokia 8800, and even something as mundane as the Motorola RAZR V3 selling with a reasonably high number of bids for over 350GBP (over $600US).

      _That_ is why we don't get some of the high-end phones and other countries do. More than a small number are actually willing to pay significant money for them. You'll never find a US carrier waste their time with the marketing, training, and inventory on a complicated, difficult-to-service phone that few will buy. Your shock is Exhibit #1 for the jury.

      And no, I wasn't suggesting that we should pay higher for gasoline. I'm saying that the parent poster's concerns about a "phone/console gap" (with apologies to Dwight Eisenhower) are about as relevant as concerns about a "gasoline gap" or an "SUV gap". We're totally different markets with different priorities. Just as we might consider a mobile phone over $500US as excessive or wasteful, a European might shake his head over a soccer mom buying a Hummer to transport her kids to school.

  27. steps to profit (for lawyers only) by jurt1235 · · Score: 2, Insightful

    Step 1: Advise company to alter features in such a way that they can make more profit, and let them pay you.
    Step 2: Find group of disgruntled customers and file class action suit, and let them pay you.
    Step 3: Profit from step 1 & 2, with in step 2 the added bonus of a percentage of the settlement.

    --

    My wife's sketchblog Blob[p]: Gastrono-me
  28. What about me? by midmopub · · Score: 1

    Why the January cut off date? Verizon continued to sell these V710 phones up until the new Motorola E815 rolled out recently. I purchased to V710's in August in fact without knowing about the limited functionality.

    I guess I am just out of luck.

  29. Re:Cutting edge? by Jozer99 · · Score: 2, Interesting

    Its really not a new phone anymore, considering how fast the phone market moves. And you are right, OBEX is not really cutting edge, it is pretty much a standard feature that was removed.

  30. Phones... by EddyPearson · · Score: 1

    I never heard about this, pretty underhand! No doubt Verizon took a nice cut from selling those handsets before they mentioned that most of it would work :p

    --
    You feel sleepy. Close your eyes. The opinions stated above are yours. You cannot imagine why you ever felt otherwise.
  31. v276 next? by stanswx · · Score: 1

    It'd be nice if we could get a group like that together for their new v276 phone. At least we could hack the v265, but no one has found a way to unlock the file transfer stuff in the v276. I like Verizon's coverage and phones, but I really wish they wouldn't cripple their phones. Most non-geek/tech people will still pay for ringtones cause they're not going to know how or want to spend the time to hook up a cable to their computer.

    1. Re:v276 next? by Anonymous Coward · · Score: 0

      I recently got a new v276 as well....bought the data kit for it and was honestly surprised verizon gave free data calls...(u can tell im new to this) and i was trying to find a program to give myself new ringtones/wallpapers, etc....and I stumbled upon BitPim (its free) and You can manage to view the filesystem in the v276...i found where the sounds and pictures are stored so i managed to download my pictures ...in motorola/shared/audio and motorola/shared/pictures but i tried to send some pictures and midi files to my phone...and then they were there but my phone couldn't see them. So the menus must be driven by some sort of database the phone has created for itself....maybe if we could start looking at how it actually works maybe we can figure it out.

  32. Re:Nice, weak microphone addressed by Lameware coo by matth · · Score: 1

    My v710 will sporatically, when I plug it in, just say "Unable to Charge"... unable to charge?!?!?!

  33. Sue T-Mobile too! by LinuxGeekMobile · · Score: 2, Interesting

    The Sidek!ck II from T-Mobile is horribly hobbled compared to it's original form, the Danger HipTop2. T-Mobile locks out any form of transfer of ringtones, whether from the end-user or a third-party company. The only way to install any is through their "catalog" application... the vast majority of which are "ghetto". They do the same with applications. Many, many apps are available for this device, but you're limited to about 15 from their catalog, many of which are beta quality at best and poorly maintained. No refunds for your alarm clock app when it doesn't work. Now if you live in Canada, you have multiple providers supporting this device, who do not lock it down in this manner. Unfortunately, T-Mobile seems to have an exclusivity contract with Danger (the company that designed the device and provides the back-end) in the U.S.

    --
    - Posted via Danger HipTop2 / T-Mobile Sidek!ck II -
    1. Re:Sue T-Mobile too! by LinuxGeekMobile · · Score: 1

      I forgot to mention that their advertized "DSL Speeds" are far closer to 9600bps modem speeds.

      --
      - Posted via Danger HipTop2 / T-Mobile Sidek!ck II -
  34. sucks to be me by g0nk · · Score: 1

    I got my v710 in April.. it's still crippled.. i'd LOVE to get outta my contract and go to someone else.

  35. The MONOPOLY industry. by hkmwbz · · Score: 2, Insightful
    I don't know why your comment was mostly moderated funny. It is actually very insightful, and explains exactly how this things works.

    Basically, we have an industry which makes loads of cash by preventing their customers from using technology to make things cheaper and more efficient. It is in the industry's interest to make sure that we download expensive ring tones and backgrounds from them, rather than simply using an MP3 or an image downloaded from the web.

    In other words: This industry artificially maintains its profits by using what I consider to be highly immoral methods. If they did not have this choke hold on the market, the industry would shrink a lot and lots of people (investors, content owners...) would probably lose a whole lot of money.

    It is almost like a cartel where various companies (content owners, mobile makers, etc.) get together to agree on how to squeeze the most money out of people and maximizing their own profits. Something like price fixing.

    I am kind of wondering why no mobile maker has released a phone which lets the user do anything. Do they depend on content owners and network operators to make money?

    --
    Clever signature text goes here.
    1. Re:The MONOPOLY industry. by nolife · · Score: 1

      I am kind of wondering why no mobile maker has released a phone which lets the user do anything.

      The phone would not sell because the carriers would not activate it for you because it is not one of their phones. I have been pondering this exact point for years. The carriers will not support the "bring your own phone" until either the government or consumers can apply enough pressure. Cellular phone service will eventually become a base level commodity service but the carriers are trying everything they can to prevent that from happening. I believe we will eventually get to that point but it will take a long looong time. Number portability was the first step and without the continued pushing by consumers which got the attention of the government, that would have never happened.

      --
      Bad boys rape our young girls but Violet gives willingly.
    2. Re:The MONOPOLY industry. by jasen666 · · Score: 1

      I'd bet, phone mfgr's make almost all of their phone sales through carriers. The carriers decide which phones they want to sell to customers. If Motorola made a version of the phone which included all the nifty features, and no way to disable them by carriers, do you think Verizon would sell that phone in it's stores? I doubt it. They're bastards.
      This is one more thing I like about GSM. I don't have to buy a phone branded for my carrier. I can buy one that's only sold in Europe, and so long as it's tri-band, I can pop in my SIMM and use all the features the phone supports, whether T-Mobile likes it or not. I'm sure they hate the fact that I can copy ringtones and pictures directly to my phone from the PC, they make no extra money off of me.
      I guess I'm "stealing" from them. Heh.

    3. Re:The MONOPOLY industry. by Eunuchswear · · Score: 4, Insightful
      Being a yurpeen I don't understand this bit:


      The phone would not sell because the carriers would not activate it for you because it is not one of their phones.


      Where I come from the carrier doesn't "activate" the phone. I just bung my SIM chip in and use it.

      Isn't it funny that your free market has produced monopolies that screw the customer and our regulated one has produced competition?
      --
      Watch this Heartland Institute video
    4. Re:The MONOPOLY industry. by Rude+Turnip · · Score: 3, Interesting

      "Isn't it funny that your free market has produced monopolies that screw the customer and our regulated one has produced competition?"

      I would say you're the one with the free market, my friend. I've been saying it for years..."a free market is a regulated market" (but not necessarily the reverse case).

      Case in point? The U.S. Securities & Exchange Commission (SEC) which regulates our stock markets. You would never have gotten the general public investing in the stock market like it does today without an oversight committee to prevent the abuses of the 19th & early 20th centuries. Yes, you get an Enron or Worldcom now and then, but a long time ago, you'd never get the transparency that you get today to find those problems in the first place.

    5. Re:The MONOPOLY industry. by flosofl · · Score: 1

      Isn't it funny that your free market has produced monopolies that screw the customer

      Well, I don't about that. I just called up Cingular for the Subsidy Code (to turn off the carrier lock) and I had it in my email the next day. Didn't cost me a cent. Of course, I purchased the phone from Amazon without a plan (it wasn't subsidised by Cingular).

      --
      "This calls for a very special blend of psychology and extreme violence" - Vyvyan "The Young Ones"
    6. Re:The MONOPOLY industry. by plover · · Score: 1

      What's funny is that neither AT&T Wireless or Cingular deliberately crippled the Bluetooth on their phones, yet still turn a handsome profit on the "sale" of ringtones and graphics. Why? Because most consumers are as ignorant as the day is long, and don't realize they have the option. They buy a phone with Bluetooth but have no idea what that means or what it can do, other than let them use a Borg-styled cordless headset. The default behavior when you hit the menu button twice for my V3 RAZR was to browse to the Cingular web site where you can purchase ringtones. (Not to mention browsing there rapidly chews through the cheap 1MB / month data allowance.)

      --
      John
    7. Re:The MONOPOLY industry. by CharlieHedlin · · Score: 1

      We have that too, just with different carriers. The problem is that consumers don't want to pay full price for a phone, and they pratically invited this situtation by always getting the free/reduced price phones. Now the carriers won't activate a full plan without a contract, but there are other choices. You can get an unlocked GSM phone on ebay, and go buy a prepaid sim card. The free market has not prevented this.

    8. Re:The MONOPOLY industry. by CptChipJew · · Score: 1

      SIM cards are put in GSM phones. Verizon and Sprint/Nextel are CDMA services. Kind of like what Japan has, but not as good.

      CDMA phones are activated by the phone company. There is no concept of unlocked phones in the same way that there are with GSM services that use SIM cards. The point is, you cannot buy your own phone in any state where you can just hop on this network. Verizon would HAVE to activate it for you, and they seem to not be too keen on that idea.

      Europe doesn't use CDMA, only US and Japan.

      --
      Vonal Declosion
    9. Re:The MONOPOLY industry. by Detritus · · Score: 1

      South Korea is a major CDMA market.

      --
      Mea navis aericumbens anguillis abundat
    10. Re:The MONOPOLY industry. by really? · · Score: 1

      Some Europeans do actually use CDMA. See: http://www.zapp.ro/

      --

      "Consistency is contrary to nature, contrary to life. The only completely consistent people are the dead." A. Huxley
    11. Re:The MONOPOLY industry. by Anonymous Coward · · Score: 0

      I stand corrected :)

    12. Re:The MONOPOLY industry. by Woody77 · · Score: 1

      CDMA vs. GSM. GSM's use of sim cards is inherently more "open". The card is really the identity that authenticates on the network. The ESN's used to identify the PHONE on CDMA networks is what gets locked. The big CDMA networks actually have a database of all the ESNs of all the phones they've bought from the handset manufacturers. Not in the db, no service. Even if you buy an overseas CDMA phone, since it's not in their list of "valid" phones (serial numbers, not just model numbers), it's a no-go.

    13. Re:The MONOPOLY industry. by frank378 · · Score: 1

      There is CDMA in South America too.

    14. Re:The MONOPOLY industry. by flosofl · · Score: 1

      I guess I don't understand your comment. I was talking about how easy it was to get a Cingular phone unlocked so it works on all networks (I have a RAZR so it will connect to any GSM network). I called them up, got a code, and now can use local GSM in Europe with a pre-paid SIM.

      What does CDMA have to with this?

      --
      "This calls for a very special blend of psychology and extreme violence" - Vyvyan "The Young Ones"
  36. Re:Cutting edge? by Skye16 · · Score: 1

    Aye, but the V710 was Verizon's first bluetooth capable phone. So, for Verizon customers, and for those where Verizon is the only major player (cingular tries, but just isn't that successful in our BFE neck of the woods), it was cutting edge.

    Perhaps a bit misleading useage of the word, but taken from a certain point of view (ie: a verizon customer who has never had an option of bluetooth before), it's still correct.

    I did have the V710, and I got my letter in the mail yesterday about it. However, I also canceled early - and paid the early termination fee. I don't know if I get anything back. All I know is that I'm never going back to Verizon. Or Cingular, for that matter. And those are my only two options, so, final result: no cell phone. I'm pretty sure I'll survive ;]

  37. Telus cripples phones too by phizman · · Score: 1

    The V710 is crippled though Telus as well. Tried a number of hacks I've read and none seem to work...likely disabled in the Telus branded firmware.

    1. Re:Telus cripples phones too by Anonymous Coward · · Score: 0

      Try again. It doesn't matter whether you purchased you V710 from Verizon or Telus.
      You can "Seem Edit" aka hack your phone regardless of provider.

      There are basically two methods of gaining more useability from your v710 atm.

      a) seem edit
      b) flashing the firmware.

      I'm not an expert (just a pissed off v710 user :) , but a seem edit "manipulates" only one small
      portion of the phone's memory, whereas flashing the phone erases virtually everything
      and replaces the memory with new code. Here's a hint: if you mess up your flash
      hold down the keys and the phone will go into a diagnostic mode allowing you
      to reflash.

      I suggest flashing with the newest super dave flash enabling Java on the v710, there's also
      an perl script floating around on www.howardforums.com that automatically upload's java applets
      (many at a time). You can fit a lot of games / apps on 10MB's on the v710.

        So yes it's not the greatest phone
      in the world, but thanks to some talented hackers, it's been made more useable! (and no it doesn't have OBEX)

        Good Luck!

    2. Re:Telus cripples phones too by Anonymous Coward · · Score: 0

      ack those keys are *, # :)

  38. Switched by sacrilicious · · Score: 1

    I ditched Verizon because of this crippled bluetooth business. Approximately the same week that the hack contest announced failure, TMobile published the first ever street-level map of their coverage. That was all I needed. I switched to TMobile, got a much more fully featured phone than Verizon had available, and have been a happy camper ever since.

    --
    - First they ignore you, then they laugh at you, then ???, then profit.
  39. After January 2005??? by JavaTHut · · Score: 1

    What about those of us who bought one of these things after January 2005? Ours are just as crippled as everyone elses!

    1. Re:After January 2005??? by Anonymous Coward · · Score: 0

      Any info on what a coustomer could do if they bought the phone after the cut off date and living in New York State could do would be great...

  40. They STILL sell it by Anonymous Coward · · Score: 0

    The v710 (with crippled BlueTooth) is still for sale in every Verizon store today.
    If you ask the employees what's new about the e815, they only know one thing -- VCast. The $15/mo service where they use their high speed EvDO network to send you -- ads.

    So, understandably, the v710 sells quite well at $50 cheaper.

  41. didn't get the notice? by ahk · · Score: 1

    Does the settlement apply only to California residents?

    1. Re:didn't get the notice? by bluebanzai · · Score: 1

      No, it apples to anyone who bought the phone through verizon in 2004. I live in New York (upstate).

  42. Re:Cutting edge? by j-turkey · · Score: 1
    I did have the V710, and I got my letter in the mail yesterday about it. However, I also canceled early - and paid the early termination fee. I don't know if I get anything back.

    You can get your early termination fee back. Please see the settlement claim form under section C:

    If you are not currently a Verizon Wireless customer, please indicate whether you paid an early termination fee to cancel your Verizon Wireless cellular service.

    I suggest that you send that in as soon as you can. VZW will likely drag their feet on your refund for as long as possible.

    --

    -Turkey

  43. OBEX? Feh, Verizon disables Transfer from T-Flash! by Dr.+Ion · · Score: 2, Informative
    First, the v710 never had OBEX support. Verizon never took it out, because it simply Wasn't There! There is no hack to enable it, because there is no OBEX code in the box. Their mistake, as explained in the lawsuit, was to mislead customers into thinking they would get something like OBEX. (Verizon does, however, disable Dial-Up Networking via Bluetooth.)

    Most importantly, the latest version of the v710 software from Verizon disables the other free transport -- Transflash. You can no longer copy wallpaper and ringtones (or anything at all) from the flash card to the phone. You can't copy your own pictures from the phone internal memory to the card either!

    Early v710 phones from Verizon did have this feature. In fact, it can be re-enabled by some well-published hacks. Highly Recommended.

    The e815 phone, of course, does have OBEX which can be re-enabled through more well-published hacks.

    Verizon also doesn't publish the more significant differences between the e815 and v710, listing only "VCast" as a feature.
    • 40MB of memory vs 10MB
    • Much faster processor
    • Longer battery life (bigger capacity battery)
    • Better keypad
    • Nicer camera (1.3 vs 1.2MP, but also just better in general)
    • OBEX can be re-enabled
    • EvDO dial-up networking
    • Bluetooth calendar/Contact sync
    • Faster charger in the box.
    • Missing belt-clip in the box (e815 charges $17 extra for the same clip)
  44. Re:Cutting edge? by Skye16 · · Score: 1

    Yeah, I did check that, but I'm not sure if they'll give the whole thing back or not. And if they want the phone, well, I don't have it anymore. So I may not get anything.

    Regardless, I filled it out yesterday. I just have to buy stamps and put it in an envelope. I'll send it no matter what, but I'm unsure what, if anything, I'll see in return.

  45. Re:Cutting edge? by Eunuchswear · · Score: 1

    Mods on crack.

    How is this a troll?

    The guy is simply telling the truth.

    --
    Watch this Heartland Institute video
  46. Verizon is Evil by Oynk · · Score: 1
    I cancelled my Verizon service and switched to Cingular because of these practices.

    The craziest element of this policy is that they are only pissing off the more technically inclined of their customers which must surely be a minority. Most people are probably more like my wife and her friends who take advantage of all of the over priced "services" that Verizon is forcing you to use. They will glady pay a quarter to send a picture easily rather than figure out how to sendit via bluetooth to another phone or to their computer.

    Unfortunately for Verizon, these same less technically inclined friends always seek my advice when making purchasing decisions. I direct all of them away from Verizon on principle now. They don't even understand the issues, they just follow my advice. I am exactly the kind of customer that Verizon doesnt want to piss off. I will cost them 20 customers by the time I am done.

    While they are not truly evil, I believe that they are self defeating.

  47. 3rd party unlockers by Kadin2048 · · Score: 1

    It's worth pointing out that you can also send a GSM phone to any number of third-party "unlockers" who will remove the vendor/subsidy lock so that it can be used with any carrier's SIM card. (Or in the case of Nokia phones that just require a code to unlock, they'll sell you the code online.)

    I don't think the phone companies have any recourse to prevent you from sending your phones to one of these places: the phone is your property, and once you're free of their contract you can take it wherever you want. It doesn't mean that the phone companies have to make it easy (hence the vendor lock) but I don't think they can prevent you from doing it either. Although I'm sure they might try via the DMCA or something, but I don't think they could be successful.

    Anyway, the vendor lock is certainly annoying, but I'm willing to deal with it in order to get a phone at the reduced price that I did. For example I got a Motorola Razr V3 for free (after rebates, which must be sent in after your second month of service) with a one-year T-Mobile contract. Once that contract is due, if I'm not satisfied with T-Mobile I'll have the phone unlocked and switch to Cingular.

    --
    "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    1. Re:3rd party unlockers by Cyn · · Score: 1

      or you can have it unlocked after 3 months of service :)

      if done through the proper channels, all you have to do is punch a few **###*'s and enter your IMEI unlock code.

      --
      cyn, free software and *nix operating systems enthusiast.
  48. Re:OBEX? Feh, Verizon disables Transfer from T-Fla by dirwin · · Score: 1

    One little part of your post isn't quite correct. Not all v710s have the disabled DUN (dial-up networking) profile. I bought my v710 last November and I use it all the time for dial-up networking with both my PDA and my laptop. Transflash transferring of pictures and mp3s is also still enabled on mine.

  49. Own the Content by Anonymous Coward · · Score: 0

    This is pretty simple:

    Everyone wants a monopoly. The easiest way to do that is to own the content. If you have a crippleware product that can only use your content and features, then you can charge for that content and those features.

    This is just capitalism at work! The new mantra is competition = bad. Own the content = own the market.

  50. cdma/gsm/analog/GAIT by Anonymous Coward · · Score: 0

    Hmmm I asked a cingular tech about the popular semi popular ericson cdma/gsm/anolog-aka GAIT phone becuase it seems like such a neet idea-the phone itself is nothing to write home about being shaped a bit like a cock and kind of flimsy feeling. The reason why this is related to verizon because they used to support this phone. In fact it's a little known fact it was on of their better supported phones. Cingular has speratic support for it and so does att. The technichian (Rob he was in in the bay area setting up new cell zones). and according to his explination the ONLY reason why they (att/verizon/cingular) killed GAIT was feer. It inessence was best of all worlds you got KFA signal, you didn't get charged roaming. Some people knew how to hack it so that you could borrow other providers towers. It all came back to feer- they were defly afraid of losing controll. Controll of what? Their network. It was also a kind of bug technology like the Erics T62u for instance is infamous for not switching to GSM if you pop in a GSM SIM. (and making it a HUGE pain in the ass witout the right equipment to set to a new user). The nokia on the other hand doesn't have that bug-they still killed it out of feer.---Question: Do you suppose given all the recent crap from cell carriers someone will make a similer technology?

  51. Lose your v710. by bigdadro · · Score: 1

    I had a v710 and lost it during one of my drunken adventures. Luckily I had assurion insurance. When I went to have my phone replaced they didn't have any v710's in stock so they offered me a shitty LG vx9000. I didn't feel that was a comparable phone as required in their TOS so I demanded (advice given to me by a very nice verizon sales lady) a v815. Boom, 2 days later i had the phone. It smokes the v710 and obex is easily hackable as well as bluetooth DUN.

    WICKED PISSAH!

  52. Using the e815 to get a handheld onto the Internet by end15 · · Score: 1

    I have a Verizon account (in spite of many shady years with them) and would like to get my Dell Axim X50 onto the EvDO high speed network. It seems the the e815 and the Dell Axim X50 have bluetooth. If I can unlock features on this phone does anyone know if I will be able to get the Dell Axim on the Internet?

    --
    All glory to the Hypnotoad!
  53. 815 is not that impressive anyway by wsanders · · Score: 1

    The 815 isn't all that impressive anyway unless you need all the fancy-pants extra features. I traded up from a 7-yr-old StarTac, and I think the StarTac had better voice quality. I got the 815 before EVDO rolled out in the SF Bay Area, and in a non-EVDO area (without a menu hack) the batteries will run down in 24 hours standby, and about 45 min talk time.

    It has good battery life as long as you stay in your EVDO service area, the ringer is insanely loud, and the camera is surprisingly good, but until EVDO rolled out I would have traded for a 710 if Verizon had still offered one. Oh well, the 815 was essentially free under "new every two".

    --
    Give a man a fish and you have fed him for today. Teach a man to fish, and he'll say "WHERE'S MY FISH, YOU IDIOT?"
  54. Re:Cutting edge? by Anonymous Coward · · Score: 0

    Haven't been here long, have you? The moderators here went to complete shit.

  55. Verizon needs a new slogan by beeblebrox · · Score: 1

    Have you paid me now? Good!

  56. Still Waiting for the Ultimate Feature by Anonymous Coward · · Score: 0

    I'm still waiting for the ultimate cell phone feature... a phone that actually works, as a phone. I don't want a device that takes crapy pictures, crappy video, plays crappy games or crappy ring tones. I don't care for a crappy quazi color screen, TV or instant messages. I can do all those things better and cheaper in other ways. What I want is a phone that will actually let me talk to people. Cell phones still don't actually do what they were originally intended to do and I still refuse to buy one until they do. Okay, rant over.

  57. Re:Nice, weak microphone addressed by Lameware coo by Anonymous Coward · · Score: 0

    Another complaint is that when I purchased a replacement, Verizon had no way of transferring Contact phone #'s to another phone.

    Freaking duh! Your contacts are stored physically on the handset, be that in the SIM card or on the phone's internal memory. If Verizon stored your contacts on a server somewhere, thereby enabling them to transfer them to your new phone, then you'd be whining about privacy issues. Go get a freaking data cable and transfer the contacts yourself!

  58. Re:Nice, weak microphone addressed by Lameware coo by WarmNoodles · · Score: 1

    It is obvious you have not been in or seen the normal equipment and data cables Verizon offers in store as a free service for normal transfers of contact info from phone to phone.
    They do have a large collection of data cables and simply may have neglected the data cable for the win CE to non CE environment transfer process.
    To their credit they must have 60+ cables on site.
    I am not aware of any transfer program to do this, perhaps none exists.
    My point is that Verizon built up and rolled out the phone and according to how Verizon normally rolls out a phone, should have developed a comprehensive coverage similar to every other phone. This is a small quip.
    Verizon's normal phone transfer service can accomplish this from nearly another phone to any other phone for free.
    I give Verizon high marks for the transfer service they offer on non CE phones.

  59. Re:OBEX? Feh, Verizon disables Transfer from T-Fla by Anonymous Coward · · Score: 0

    I bought mine from Verizon in april 2005 and have no problem with dialup networking over bluetooth. I have the latest firmware.

  60. For everyone complaining about crippled OBEX by crumshot · · Score: 1

    Yeah, it sucks, but come on, it takes 5 minutes of searching through howardforums.com to find a hack for your own phone, and 30 seconds to find a suitable data cable on eBay. Seriously, I spent $100 on my Motorola e815 (after $50 mail-in) with a 2 year Verizon contract, then $0.01 (+$6.99 S/H, what a racket but that's a completely different rant) on a data cable from eBay. Don't even bother buying one from Verizon, as they charge you upwards of $30.

    I got home that night, found a thread for the e815 and after changing 1 bit in my phone memory, I had re-enabled OBEX and had numerous mp3s transferred over to my phone to use as ringers. The longest part of the whole process was editing my songs to ringer length.

    Moral of the story is, yeah Verizon sucks for crippling OBEX on their phones, but can you blame them? By doing this, they can charge their customers for custom ringers, wallpaper, etc. It all equates to more profit, but if you spend $7 on a USB data cable from eBay, you can get around this fairly easily.

  61. Fuck those Verizon idiots. by zerofoo · · Score: 1

    I've been a Verizon customer for 8 years until one month ago. I purposely avoided Verizon this time around due to the Bluetooth fiasco.

    I suspect the Bluetooth hacks also hurt other bluetooth functions....bluetooth headsets on Verizon phones never seem to have enough volume, and car-kit compatibility was never quite right.

    I bought a spiffy new Black Motorola Razr from Cingular. The phone and the service have been great.

    Verizon's "business decision" to hack bluetooth cost them at least one customer.

    -ted

  62. Same in Japan by jarsyl · · Score: 1

    Someone correct me if I'm wrong, but I believe the situation here in Japan is the same as in the US in regards to only being able to use handsets branded for your carrier. On the upside, our cell phones use plain ol' email instead of SMS. At least I thought it was an upside until the first time I tried to message internationally.

  63. USA celullar networks can offer something good? by KZigurs · · Score: 1

    eeeehm... and how does this happen in USA? Who pays for it then?

    The truth is that "you want it, you pay for it" business model is currently de-fact everywhere. Except in USA where (at least two years ago) mobile subscribers still had to pay for INCOMING calls (this practice used to be used in Russia as well, but AFAIK it is now dismissed by all carriers).

    I really don't see a problem. If I want to call - naturally I will be the one who will pay for the call. If I Receive a call I don't expect to be charged - what if those are some telemarketers calling? As for the bundling phone with contract - you haven't been in UK recently, right?

    As for the service maps - what exactly do you mean? Do you mean that whenever I am in europe I can expect to have perfect GSM coverage and, altough there is roaming, be able to call and receive calls, have my GPRS working and don't worry about switching phones or cards in respect to USA where I can expect to have GSM coverage maybe in major cities, certainly not deeper out of the major freeways and occasionally have to switch my phone/sim just to stay covered in the mess of various cellular standards?

    To be honest, both as an user and as a developer of software for mobile phones I have admired the paradox of leading economy in the world having simply the shittiest cellular networks and online banking systems.

  64. Are there any hacks for V330?? by Scallawag · · Score: 1

    I want to browse web via bluetooth/LAN. Is it possible?

    --
    Getting old fast, Shit!
  65. CDMA CMDA by Anonymous Coward · · Score: 0

    CDMA networks are not inherently locked, the actual firmware that was put in the hardware handset is Carrier Specific and relies on a PRL (Preffered Roaming List) to tell your phone which towers it can pick up and use by SID. CDMA phones are active on an account by their ESN, they do not have SIM cards.