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Microsoft Plans Deliberate Xbox 360 Shortage

An anonymous reader writes "To ensure an immediate "sellout" of the Xbox 360 on launch day (therefore getting lots of media buzz about their new console), Microsoft will simply restrict the supply down to a trickle. My favorite part of the article: "In addition to limiting the per-store stock of consoles and having the retailers prepare to prominently note the unit's "sold out" status, Microsoft has allegedly asked Norwegian retailers to sign an agreement that they'll sell out of the consoles on the launch date." Looks like it's not a rumour.

80 of 451 comments (clear)

  1. Corporate dishonesty by Anonymous Coward · · Score: 4, Insightful

    Oh, boy. This sort of dishonesty is becoming more and more rampant in corporate culture. As companies become larger and more powerful, they are less susceptible to the consequences of their actions. Remember Microsoft's use of fake "grassroots" letters to the editor in city papers nationwide? Or how about Sony's more recent debacle where they were caught red-handed installing rootkits on their customers computers? Of course it does not help that the US is headed up by an equally dishonest administration....

    1. Re:Corporate dishonesty by hey · · Score: 5, Insightful

      > This sort of dishonesty is becoming more and more rampant in corporate culture ...

      Becomming?
      This is Microsoft...its the way they have always been.

    2. Re:Corporate dishonesty by Delphiki · · Score: 5, Funny

      Congratulations! Between you and the parent poster you've just posted the two most predictable comments in the history of slashdot.

      --

      Feel free to mod me "-1 - Angry Jerk".

    3. Re:Corporate dishonesty by dgrgich · · Score: 3, Insightful

      How is this dishonesty? If a company wants to dole its products out in a piecemeal fashion to create buzz, I can't say that I see anything wrong with this. It is within the rights of the manufacturing company to release its products in whatever fashion it sees fit. Why is Microsoft obligated to do a mass push that might result in consoles left on the shelves and thus give the media the chance to say that Microsoft was unable to sell out in its first week?

    4. Re:Corporate dishonesty by Armour+Hotdog · · Score: 5, Insightful

      It's perfectly fine for a company to offer for sale as many units of a product as it wants.

      WRT oversupply, I believe you're thinking about dumping, which is a situation in which a company will flood the market with product at a price below production cost in order to drive competitors from the market. There are laws and international treaties against this behavior because if the strategy is successful, it leads to a monopolized market, which is bad for everybody except the monopoly supplier.

      It is not illegal in most cases to place arbitrary restrictions on supply (exceptions being public services, utilities and such). This is not an anticompetitive practice, as it has no effect on the ability of competitors to set their own supply levels and price points, and in an efficient market the excess demand will either shift to the competition or drive up the price. While you, as a consumer, might not like the higher price, it is really no different (from a market perspective) than if Microsoft had set the "suggested retail price" at the market-driven price point. In other words, Microsoft is free to charge $20,000 per X-Box if they want, and whether they get to that price point by setting it at the outset or by restricting supply is irrelevant.

      While you might not like the tactics designed to generate hype over the product, keep in mind that it's not a guaranteed win for them; they are running the risk of pissing off their customers and driving them to wait for a PS3 instead of buying an XBox.

    5. Re:Corporate dishonesty by CohibaVancouver · · Score: 2, Insightful
      This is Microsoft...its the way they have always been.

      I know defending Microsoft isn't really permitted here, but this is common business practice, particularly in the auto industry. For example, here in Canada, the supply of Smart Cars (http://www.thesmart.ca/) is kept artificially low in order to keep prices high. IIRC Chrysler did the same with the PT Cruiser when it was introduced, and BMW did the same with the "new" Mini.

    6. Re:Corporate dishonesty by coma_bug · · Score: 2, Interesting

      It is not illegal in most cases to place arbitrary restrictions on supply (exceptions being public services, utilities and such).

      Contracts, arrangements or understandings that restrict dealings or affect competition and Bait advertising are illegal in Australia.

  2. Boo Microsoft! by Bobvanvliet · · Score: 2, Insightful

    But ah well, Sony probably does the same thing. It's the media/customers that are kinda stupid for falling for these schemes...

    1. Re:Boo Microsoft! by toad3k · · Score: 2, Funny

      I wonder if I could make much profit scalping a couple.

    2. Re:Boo Microsoft! by omega9 · · Score: 5, Interesting

      It's the media/customers that are kinda stupid for falling for these schemes...

      You can't blame the customer in situations like this. All they are are consumers who want a product. One metric of a good product is how well it initially sells, and all that's happening here is Microsoft falsifying that metric. It's just your every day corprate dishonesty. You could blame the media for not reporting on anything but the sellout, but it wouldn't suprise me if they just didn't bother digging any deeper to find that side of the story.

      --
      I'm against picketing, but I don't know how to show it.
    3. Re:Boo Microsoft! by drsmithy · · Score: 2, Interesting
      One metric of a good product is how well it initially sells, and all that's happening here is Microsoft falsifying that metric.

      I dunno if I'd call that a very good metric. After all, how consumers know how good a product they've never used is ? I would have thought *long term* sales figures would be far more indicative of a "good product".

    4. Re:Boo Microsoft! by Anonymous+Writer · · Score: 2, Informative

      Apple too. Yes, I love Apple (so gimme all your mod points), but they do seriously oversell their products when they know full well they won't be able to meet demand.

      I didn't think this was a marketing gimmick, but a result of Apple practising just in time manufacturing. IIRC that has been their modus operandi for years. There was that period when they actually weren't producing or selling iMacs because they weren't getting the processors on time allegedly, and that wouldn't be a wise marketing gimmick.

    5. Re:Boo Microsoft! by B'Trey · · Score: 3, Informative

      Hype. "It's selling out! It's popular! It's cool! I have to have it." And, mysteriously, just in time for Christmas, the second batch is manufactured and delivered and on the shelves. Better grab it NOW, before it sells out again and your child is the only one on the block who didn't get a spiffy, nifty, brand spanking new Xbox for Christmas!!!

      --

      "The legitimate powers of government extend only to such acts as are injurious to others." Thomas Jefferson.

    6. Re:Boo Microsoft! by Irish_Samurai · · Score: 3, Insightful

      Most people have a strong drive to conform to the standard. The reasons are too many to list. This will initially drive some people who had no opinion on the XBOX 360 to suddenly think it's cool, and desire one.

      Also, when the mainstream media begins to run stories on XBOX 360's selling out everywhere, you will get nervous parents attempting to secure one in case their child wants it for christmas. Parents do not raise their kids these days, they appease them. All large companies selling to that target know this, and take advantage of it.

      What's to be gained from "selling out" if the actual numbers are low? While MS can say they sold out at launch, they'd just be opening themselves up to a lot of headlines lambasting them. More than usual

      This may be true in certain tech media, but probably not in the local news arena. These big conglomerate types do not like to pick fights with each other, as there are very serious long term consequences to such actions. That may also account for a significant number of stories being "squashed" by editors.

      I really hate to say it, but gamer bloggers may be the biggest asset when it comes to outing Microsoft on this crap.

    7. Re:Boo Microsoft! by Ansonmont · · Score: 2, Insightful

      True. Apple often would not have enough of their "hit" products. But usually not at launch (unless there was a manufacturing glitch). From my experience selling Apple and other computers, it would seem that Apple, like most MFRs, does not really know HOW popular a particular product would be. Newton, not so popular, lots of Newton's were available. Same with the Cube. First PowerBook though was very difficult to get for awhile. Same with iPods in the early going. Apple would have LOVED to sell more of those products while the demand was hot (well, it still is on the iPods...)

      I use both Apple and MS products and there are advantages and disadvantages to both. Work computer: Compaq laptop, cheap, dependable, runs 24x7 (with rebooting!), no hardware failures in almost 2 years, it cost $649 after rebates at Best Buy. Home computer: TiPowerbook G4, 4 years old, EVERYONE uses it, I got a deal on it and bought it used for $750.

      Who knows, maybe Apple does play the artificial shortage game, but so far my perspective has been that when they run out of something, it is due to either underestimating demand or a production glitch.

      -A

  3. Beautiful, we have confirmation. by rednip · · Score: 5, Funny
    Looks like it's not a rumour.
    Considering that the linked slashdot article was about a rumor, and the article uses lots of 'moles'. I offer continuing proof that any situation could be mocked with an well placed Simpson's quote... Homer: Get out. Who told you that? Bart: Nelson. Homer: Hmmm. That's the kind of dirt that belongs on my web page. Lisa: You can't post that on the Internet. You don't even know if it's true! Homer: Nelson has never steered me wrong, honey. Nelson is gold. Bart: You know, it might have been Jimbo. Homer: Beautiful, we have confirmation. [Lisa sighs in exasperation] So, they expect the system to sell out, like that never happens...
    --
    The force that blew the Big Bang continues to accelerate.
  4. This Is A Good Move by Anonymous Coward · · Score: 5, Insightful

    It's not exactly original or unheard of. Plenty of other companies have done this, including Slashdot's favorite company, Apple.

    I know slashdot and the nutjobs will make this out to be some part of evil conspiracy, but it's really just simple economics.

    If anybody rails on MS over this, you'd have to scream about every oother company that does this too. But they won't because Microsoft is the devil.

    1. Re:This Is A Good Move by SpittingAngels · · Score: 2, Interesting

      Plenty of other companies have done this, including Slashdot's favorite company, Apple.

      wrong. Most of Apple's shortages would be because of greater than anticipated demand and supply issues with parts vendors. They don't intentially limit supply because they know it makes them look bad.

      For instance, the PMG5 and iMac G5 were mostly backordered for such long times because IBM couldn't crank out the processors fast enough to keep up the production line.

      There's a fine line between anticipated sales and actual sales. Companies typically forecast using prior sales data to anticipate how much of something to make. If they overproduce they lose money . When a companies growth and demand for than product is greater than what they are able to forecast, like in Apple's case, they typically incur a shortage if there's a bottleneck anywhere in the production pipeline.

      I remember Dell having a very similar problem about 5-6 years ago when RamBus came out and they had supply issues from the RamBus vendors. Luckily, in most other cases the components that make up their machine are so generic they can substitute another chipset/videocard/modem or whatever if they ever have supply issues, and it's unlikely Intel will ever present them with a processor shortage.

  5. Oh no! by w.p.richardson · · Score: 4, Insightful

    It's not like you could ever not buy into the hype and let the things rot on the shelf by not going out to buy them on day one!

    --

    Curb CO2 emissions: Kill yourself today!

  6. Don't own an Xbox by fprintf · · Score: 3, Interesting

    I don't own an Xbox but I am super pleased that they are coming out with the new version because it then means that the regular Xbox games and console will be coming way down in price. That means I'll be able to finally afford a console that plays games pretty darn well... probably under the current $150 going price for a new unit, and games will be relatively cheap either new or used.

    Of course, I have missed out on a couple of years of playing the console but it'll still be fun for me. After all, Halo is brand new to me and I'll get the same enjoyment and playability out of it that you all did a while back.

    p.s. I am the guy that buys all the games in the $5 and $10 bin, including the triple packs you can sometimes buy at Marshalls and TJMaxx. :-)

    --
    This post brought to you by your friendly neighborhood MBA.
  7. I can only imagine the conversations at MGS by Headcase88 · · Score: 4, Funny

    "Hey remember back when the PS2 came out? They tried to sell it earler than the competition, so they released a sub-par console quickly rather than wait, and didn't have nearly enough consoles to cover demand."

    "Yeah, and they're the leaders of this generation..."

    "Exactly, so you know what we have to do to beat Sony... release it even earlier, even buggier, and in even shorter supply!"

    "Yeah, in fact, let's make the supply so damn low that it will sell out even if it fails sales targets! Then people will be impressed and buy the console once it gets back in supply."

    "But how about the people who get one at launch? When they pay so much for a buggy system because of its short supply and there's barely any good games for it, won't they get pissed?"

    "Yeah, but what are they gonna do? They already bought the console. And they'll completely forget about it once the good games come out (around the PS3/Revo launch)."

    "Sounds good to me."

    --
    "When the atomic bomb goes off there's devastation...but when the atomic bong goes off there's celebraaaaation!"
  8. Time for auctions by G4from128k · · Score: 4, Interesting
    I'm wondering when some company will just auction "hot" new products to the highest bidder? The top 1000 bids get the product in week 1, the second highest 1000 bids get the product in week 2, etc. A central website would manage the bidding and winners would get a code or printed barcode sheet that entitles them to buy the item at the agreed price at their local retailer or online. Retailers could even use bid data to guess-timate the likely volume of sales (knowing that some % of winning bidders in their zip code are likely to buy at that retailer).

    Auctions would reduce problems with insiders who buy multiple copies of the product at retail and sell scarce goods on eBay. It would also avoid mob scenes in which desperate parents storm the doors of stores known to have the much-sought product. Finally, winning bidders would have some assurance that they will be able to get the scarce item.

    --
    Two wrongs don't make a right, but three lefts do.
  9. They're more environmentally friendly by jkind · · Score: 4, Informative

    Pretty cool interview with mechanical engineeer for the 360.. You can almost sense his disgust when talking about the environmental standards the new system has to live up to:
    http://www.xbox.com/en-US/hardware/xbox360/xbox360 theguts.htm

    --
    ~jennifer.k~
    1. Re:They're more environmentally friendly by Bert64 · · Score: 4, Informative

      I like the comment from the microsoft engineer:

      > If you only have one supplier, you have less price negotiation leverage.
      > Multiple suppliers keep the prices competitive. The other thing is that
      > this time we own the IP on the chips. So we can make them at our own foundries.

      So it`s good for microsoft to have multiple suppliers so it keeps the prices they pay competitive, but they build their own products to make it as difficult as possible for other suppliers.
      They are openly benefitting from a competitive marketplace while trying their hardest to take these benefits away from their customers.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    2. Re:They're more environmentally friendly by numbski · · Score: 2, Funny

      This little tidbit is my favorite in that article:


      "Xbox.com: Tell me another cool thing about the guts.

      JR: Well, we want to discourage hackers, so this time around we didn't put any screws on the outside of the box and have multiple tamper evident labels. So with Xbox 360 we'll be able to tell if they've cracked the case.

      Xbox.com: And of course, just like the original Xbox, cracking the case immediately voids your warranty.

      JR: Of course."

      --

      Karma: Chameleon (mostly due to the fact that you come and go).

    3. Re:They're more environmentally friendly by EpsCylonB · · Score: 4, Funny

      Good read, I liked this part...

      Xbox.com: Tell me another cool thing about the guts.

      JR: Well, we want to discourage hackers, so this time around we didn't put any screws on the outside of the box and have multiple tamper evident labels. So with Xbox 360 we'll be able to tell if they've cracked the case.


      Sounds like a challenge !

    4. Re:They're more environmentally friendly by utexaspunk · · Score: 5, Insightful

      I think you misunderstood what he is saying- The idea is that they try and build the system out of as many interchangeable off-the-shelf components as possible so that they can benefit from competition and economies of scale, and that they try to own the IP/means of production on whatever parts can't be interchangeable so that they aren't beholden to any one supplier.

      This is sorta the opposite case of Apple's move to x86- having only one major producer of PowerPC chips made Apple dependent upon IBM's capacity to produce the chips in the quantities they need at a good price. Moving to x86 allows them to not only benefit from the Intel's massive production capabilities, but also the fact that there is competition in the market for chips that can handle the x86 instruction set, which drives down prices, and having the possibility of switching to AMD or another producer keeps their options open should Intel try to mess with them.

      It's just good business. Funny how when MS does it, they get bashed... Yo, don't hate the playa, hate the game, dawg :)

    5. Re:They're more environmentally friendly by Bert64 · · Score: 2, Interesting

      I`m not bashing their move to have multiple competitive prices, that very much makes sense..
      What i`m bashing is MS`s constant moves to lock competition out of markets where they`re strong, their use of proprietary APIs and file formats to prevent competition entering markets where they`re dominant.
      If your a microsoft customer, your in exactly the same situation apple was.. For whatever products you buy from microsoft (office, windows etc) your are totally dependant on them. There is no other competitor that offers a compatible replacement for windows (contrast that to unix where the api`s are very similar and there is often binary compatibility between different unixes running on similar hardware, freebsd can execute linux binaries for instance)
      Not to mention proprietary networking protocols (such as exchange) and file formats (such as office)..
      Microsoft customers are locked in, and that lets MS keep prices artificially high, exactly the kind of deal they themselves don`t want to be on the wrong side of.
      I will very much welcome the day when you can buy software from multiple vendors and drop in compatible replacements as easily as with hardware.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    6. Re:They're more environmentally friendly by 99BottlesOfBeerInMyF · · Score: 2, Informative

      WHOOOOSH!

      That was the sound of the previous post's point zipping right over your head.

      The original poster did not argue that multiple suppliers for every possible component is a good thing or that MS or anyone else should not do it. Obviously it is advantageous to any business to have multiple suppliers for everything they need and to use parts built to standards to ensure that they are getting the same thing from any given vendor. The advantages to price, availability, and future planning is enormous.

      What the previous poster was pointing out is that while MS intelligently makes sure to secure these benefits when it is a purchaser, it pooh-poohs them when it is the seller and one of their potential customers wants those advantages. A perfect example is the Mass. Open Office format issue. The state wants to use a standardized format so that they can take bids from multiple companies and thus get a better price, better availability, and can insure they get the same thing and thus will always be able to get the part. MS has been saying it is not fair to ask for a standardized part and take bids from multiple vendors and instead of bidding on supplying what the state wants, they have launched a PR campaign and have been trying to pressure politicians into going with them as the sole vendor for a proprietary part and thus losing all those advantages.

  10. so what? by tomstdenis · · Score: 2, Insightful

    Who cares?

    It isn't as if Sony and Nintendo don't do the same.

    That and I'd wait for a while before buying it anyways. Let them work out the rev.1 bugs :-) like fire hazardous power cables and the like. Being an early adopter just qualifies you for "sheep" status.

    That and who cares? If your friend gets one instead of you it means you can spend more time out of your house. It's all good.

    Tom

    --
    Someday, I'll have a real sig.
  11. Can you say... by gwayne · · Score: 2, Interesting

    federal price-fixing indictment?

  12. Re:And the point is.. by shish · · Score: 2, Insightful

    ... did you not read the first sentance of the summary? Sellout in one day = Lots of publicity = Lots of sales the day after

    --
    I mod down anyone who says "I will be modded down for this", regardless of the rest of their comment
  13. All of these are a scam by tkrotchko · · Score: 4, Insightful

    Remember the PSP launch? Remember how there was ridiculous prices on ebay and for presell? Do you remember what happened launch day? The local walmart sold hardly any and had a lot left over. It makes you wonder if these companies systematically engage in PR that gives the appearance of big demand to stimulate buzz.

    The Xbox360 is the same way; it looks to me that at launch there are no games worth buying combined with a high price and an admission that later consoles will be better because they'll have an HD-DVD built-in and you get the impression that this will lay a big egg on launch.

    Really, is anybody chomping at the bit to get one of these *now*? Maybe in about 6-12 months, but there's nothing compelling about this right now.

    --
    You were mistaken. Which is odd, since memory shouldn't be a problem for you
    1. Re:All of these are a scam by EpsCylonB · · Score: 2, Insightful

      Really, is anybody chomping at the bit to get one of these *now*? Maybe in about 6-12 months, but there's nothing compelling about this right now.

      I think there is a reason they are launching in November.

    2. Re:All of these are a scam by ivan256 · · Score: 2, Interesting

      Really, is anybody chomping at the bit to get one of these *now*?

      Of all my friends and co-workers (100+ people, probably 80% gamers, more than half have Xbox) I know *one* person with a pre-order.

      That's my bit of anecdotal evidence. To be fair, I don't know many people in the 16-19 year old age range anymore...

    3. Re:All of these are a scam by Jonny_eh · · Score: 2, Informative

      PGR3 and Perfect Dark: Zero look pretty good.

      Did anybody know that Halo would be so frickin awesome when the xbox launched? There may be a dark horse in the launch line-up.

      I think people with HD TVs will be the first people to buy this system. We HDers have been wanting HD games for a very long time. So far, the xbox has been the only system to provide them (very few though).

      If I had the money, and wasn't in my last year of school, I'd line up to buy it.

  14. Duh!!! by Anita+Coney · · Score: 4, Insightful

    This has been going on for DECADES!!! Does anyone remember the Furby?! No, but due to its "shortages" it was the hottest toy of the year. The same was true of the Tickle-me-Elmo. Pet Rocks. Beenie-Babies. It's well known in marketing that the appearance of scarcity increases demand.

    Heck, look outside all the hot clubs. The mere fact there's a line makes people think it's the cool place to be. People are sheep. Get used to it!

    --
    If someone says he and his monkey have nothing to hide, they almost certainly do.
    1. Re:Duh!!! by splatter · · Score: 5, Insightful

      Don't forget Disney. Why do you think they only sell movies for a limited time, then shelve them for years at a time with out releasing any more copys to the public?

      Because they understand that by creating shortage they can dictate the pace and to some extent increase demand for the product.

      This is all Mgt 101 people, not some grand plot to take over the world.

      --
      "(I) have this unfortunate condition that causes me not to believe a single thing any politician says when a mic's on.
    2. Re:Duh!!! by HD+Webdev · · Score: 5, Funny

      The same was true of the Tickle-me-Elmo. Pet Rocks. Beenie-Babies. It's well known in marketing that the appearance of scarcity increases demand.

      Yes, convincing the public that there was a shortage of rocks was quite a feat.

      --
      This is not a dream, not a dream...we are transmitting from the year 1-9-9-9.
  15. It will really suck by jurt1235 · · Score: 2, Insightful

    for Microsoft if after this kind of rumors, it does not sell out at all. And to do this thing around Christmas is really not a good idea anyway. People are not going to wait till the end of januari before they can buy a Christmas present for their kids. They will buy another console, or they will wait for the next birthday/vacation.

    --

    My wife's sketchblog Blob[p]: Gastrono-me
  16. Yeah, it's a conspiracy... by Ezmate · · Score: 5, Insightful
    FTFA:

    Xbox 360 won't face the same spike-then-slump phenomenon that plauged Sony's PS2 launch. The idea seems to be that would-be Xbox 360 buyers will be less unhappy with a steady but limited supply of consoles than a massive sell-off followed buy a drought.


    So, the slashdot summary seems to imply that this is simply an evil marketing ploy by Microsoft. Instead, I see it as a way of keeping the new Xbox in a position where consumers don't forget about it.

    If the new Xbox sold out the first day (or two) & there weren't any more units for another month (like the PS2), how many consumers are going to forget about it? How much marketing momentum do you lose when everyone has to wait a month before they can hope to get the "next big thing"?

    If, on the other hand, it sells out on the first day, but customers are told that there will be another shipment in 3-4 days, they'll be a lot less likely to forget about it. Not only that, but when when they do get one, they will still have the excitement of being an early adopter - and I'm sure that will translate to more accessories being sold.

    If I were a Microsoft shareholder, I'd be happy with this rollout...
    1. Re:Yeah, it's a conspiracy... by ivan256 · · Score: 3, Interesting

      sold out the first day (or two) & there weren't any more units for another month (like the PS2)

      Except that's not what happened with the PS2. The PS2 had a largish initial supply that sold out in pre-orders, then a steady trickle of consoles about the size (if not larger) than what Microsoft is planning. The K-B Toys in my local mall, for example, had over 60 they sold as pre-orders, and then had about 10 a day from then on. Those additional 10 all sold out within an hour of when UPS arrived every day. There was no period where there were no units for a month.

    2. Re:Yeah, it's a conspiracy... by martian265 · · Score: 2, Interesting

      "Except that's not what happened with the PS2. The PS2 had a largish initial supply that sold out in pre-orders, then a steady trickle of consoles about the size (if not larger) than what Microsoft is planning. The K-B Toys in my local mall, for example, had over 60 they sold as pre-orders, and then had about 10 a day from then on. Those additional 10 all sold out within an hour of when UPS arrived every day. There was no period where there were no units for a month."

      Actually you're wrong about all of this. Sony received an initial shipment in from overseas where the units were manufactured, that was enough to cover all of their alloted pre-orders (meaning that each store said I will sell xxx pre-orders, and if the store didn't actually sell that amount of pre-orders, then Sony put those units into a seperate pile if you will), and also a certain number of extras to be sold as regular retail (the number each store was given of these extras was dependent on the size of the store, size of the market city, amount of PS1 console and game sales, plus number of committed pre-sales for the PS2). This shipment sold out within 1-4 days depending on the city, meaning that in some parts of the country it didn't sell as fast as others.

      What happened afterwards is the interesting part. Sony then distributed all of those "slush" units that they had extra from the alloted, but unsold pre-orders. These went to the bigger markets where demand was high. Next, the stores themselves started to sell the pre-ordered units that had not been picked up yet. Meaning that K-B, ToysRUs, Best Buy etc took all of the pre-orders that were not paid in full (i.e. the customer only put down the minimum deposit required when they pre-ordered instead of paying for it all up front) and that weren't picked up in the first 2-3 days after product launch and either put them on the shelf or re-distributed them to other stores in bigger markets (Best Buy refunded my $50 since I was called out of town unexpectedly and couldn't get to the store within 3 days of the release). This is the real explanation of why you saw some units trickling into your local K-B, regardless of what the teenager working behind the counter told you the reason was.

      Lastly, Sony did not receive a single shipment of PS2s for 4-6 weeks after the initial shipment, you can check with Sony on this (there were also tons of newspaper articles about this situation at the time, perhaps you read a local paper instead of a national paper?). This was caused by a lot of things coming together all at the same time. If I remember correctly there were: factory labor strikes, dock strikes, a minor coup in one of the countries, a ship that "went missing" in a storm and they also blamed some of it on exaggerated production capacities of a factory or 2.

  17. It makes sense. by dreemernj · · Score: 3, Insightful

    The money is not going to be made by the console, it'll be made by the games, so rather than go for maximum console sales, put the limitation in place to generate hype and now the console is part of the advertising scheme and ends up being a better value for MS.

    And anyway, who cares? If you understand this is a ploy it will not really affect you (unless you really really really wanted a 360 on day one). But, I doubt they would do it without having reason to believe it would boost the console's appeal to some people. People that might not have realized tactics like this are used regularly. And those people need to read some books, like "How to Lie With Statistics," to gain some perspective on advertising in genenral.

    --
    1 (short ton / firkin) = 89.1432354 slugs / keg
  18. Just like Cartmanland by AgentUSA · · Score: 3, Funny

    Hey, everybody! Check out the all new Cartmanland! It's our Graaand Opening! Cartmanland has over a hundred fabulous rides , six roller coasters , and tons of great surprises! And the best part is: You can't come!! That's right, because at Cartmanland, only I, Eric Cartman, can get in! That means only I can ride the all-new Tornado Twister, a roller coaster that splashes in the water! Wow! It's the greatest amusement park in the Colorado area! And nobody can go!! Especially Stan and Kyle!! HAHA!! So come on down to Cartmanland now! But don't plan on getting past the parking lot, 'cause remember:

    So much to do at Cartmanland, but you can't come! Especially you, Stan and Kyle.

  19. Did anyone RTFA....anyone? by TrappedByMyself · · Score: 5, Insightful

    I spent 3 seconds on the arstechnica article posted and see that Microsoft has two options
    1) Ship a boatload at once, then have a period where none are available
    2) Stream out the shipments so that a constant, but limited supply are available

    They saw from the PS2 launch, that the public reaction to option 1 wasn't very good.
    So....they choose option 2.
    It's a business choice made when weighing manufacturing constraints vs customer reactions.

    Of course Slashdot wants to hype this up as yet another reason why Microsoft is evil, and people are biting.
    Tell me, which organization here is the one playing psych games with their customers?

    --

    Help me take back Slashdot. When did 'News for Nerds' become 'FUD and Conspiracy Theories for Extremist Nutjobs'?
    1. Re:Did anyone RTFA....anyone? by interiot · · Score: 2, Insightful
      I read TFA, and it sounds more stupid than evil.
      "They want to have more of a constant supply," said Matt Rosoff, analyst at Directions on Microsoft, an independent research firm.

      "They don't want a huge spike in December and then a slump in January and February," Rosoff said, "They're trying to avoid that."

      So that whole... christmas sales things... that's not important? Are they literally saying that they're going to stockpile units during christmas, in hopes that more people will buy them after christmas? Isn't that a rediculous suggestion on its face?

  20. Instinct by distantbody · · Score: 2, Interesting

    It is a basic human instinct to aggresively persue what is in short supply (i.e. want what you can have, a.k.a. : "wow, its sold out, it must be really good")

    I am perfecting the fine art of stating the obvious.

  21. Interesting Tactics by TyrionEagle · · Score: 5, Interesting

    This is actually quite a good idea from Microsoft.

    Hold on, let me explain, put the pitchfork down.

    Most consoles have huge date one allocations and sell out. There is then a huge gap while the manufacturer re-supplies, eventually things settle down to normal sales figures and supply can match demand.

    If MS limit the number of sales on day one, they can keep units flowing into stores instead of having a slump. You'll keep people coming back and retailers won't have dry periods when they've sold out and are waiting for more stock.

    It's a crazy plan, but it might just work.

    --
    -- I like the cut of your thinking, young man. - me.
  22. Re:Unbelievable by Stoopid-Guy0 · · Score: 2, Insightful

    Gates is the wealthiest man on the planet
    No, that would be Ingvar Kamprad.

  23. Re:Why I won't buy an Xbox360.... by ScentCone · · Score: 4, Insightful

    this is just once again proof on MS's crooked business "strategies"....

    How is this "crooked?" They make the device. It's theirs. This is not some natural resource that only they have access to. They don't have to let anybody profit from selling it. There's no burden on retailers for this - those stores make money when people stand in line at their stores to buy things. If they don't want to be part of that process, they sure don't have to. They can sell plenty of competing products from other companies (providing, as they sign contracts with Sony or Nintendo, that they like the rules that those manufacturers expect them to follow - and don't think they're not just as restrictive).

    But just like book stores that know they'd be foolish (despite a tightly controlled marketing/release plan from the publishers) not to sell the next Harry Potter book, or movie theaters that only have so many seats and have to wait until midnight to sell tickets for a new release, XBox retailers can either work with the product's manufacturer or not. They can agree to terms, and make the money, or not agree to the terms, and find another way to make money. Crooked? Crooked is telling a game manufacturer that they have to deliver a product according to your demands, and not their own wishes. It's so simple: if you don't like MS or how they deal with a product debut, then don't buy their game product as a form of entertainment. If everyone does that, then MS's wishes don't mean anything. But then, no one gets the cool toy, either. But let's try to keep a little perspective, here. It's a toy. You're getting cranky about a toy debut marketing plan.

    --
    Don't disappoint your bird dog. Go to the range.
  24. Deal With It! by pandrijeczko · · Score: 4, Interesting
    So Microsoft want to get as much publicity as they can for the X-Box 360 launch day - big deal...

    Why is this any different to Apple's launch of the iPod, Sony's launch of the PS2 or Nintendo's launch of the Gameboy Advance? All of these "sold out" on the day of their launches.

    I have no love for Microsoft whatsoever but they're just a big corporation marketing a product that they just want to sell lots of.

    And if they leech money from the countless sheeple who just *have* to have something before anyone else in their street, then I say good luck to them!

    --
    Gentoo Linux - another day, another USE flag.
    1. Re:Deal With It! by Yahweh+Doesn't+Exist · · Score: 3, Informative

      the difference with the iPod is there is no artificial low supply. the day the iPod is announced you can order one at the online store and you know that within a couple of weeks you'll have one. they ship as quickly as they're made. there's no talk about "selling out" - in Steve's talks it's all about the number actually shipped.

      here with the x-box it's a case of "omg get to teh store the first second it opens or you'll nevar evar get teh one!!!!11 evar!!!1". they don't care how many are sold just how quickly the first batch are sold.

  25. Re:Woah... by Short+Circuit · · Score: 2, Informative

    Did you notice that the editor's blurb has a link to the previous article, citing it as a rumor?

    If you get confirmation, it's no longer a rumor. If it's no longer a rumor, it's news.

  26. Moderator refresher course by Sierpinski · · Score: 2, Insightful

    Someone tell me why a post about the article being a dupe got modded to 5-Informative? It says nothing about the article, dupe or not, nothing about the topic, and yet its still modded up to the maximum. It should be 'offtopic' since it has nothing to do with the content of the article.

    For me this wasn't a dupe since I hadn't read it already, yet the first comment I see is some offtopic crap about a duplicate post. What? You mean the /. folks are human? OMGWTF, call the police.

    Note this is also offtopic, but I refuse to hide behind the AC mask, because, well, I just damn well feel like it.

  27. Jennifer Government? by damned_mediocrity · · Score: 2, Funny

    Heh. This reminds me of the opening scene in Max Barry's novel, Jennifer Government. In it, some (fictional) Nike executives get together and decide that they're going to:

    a) restrict supply of their new super-super-hot Nike Mercury shoes to a trickle, so the kids go *nuts* for them, then:

    b) unload a few hundred thousand on the market at a hugely inflated price, and THEN:

    c) since Nike knows they'll lose that "can't-find-'em-anywhere, selling-like-hotcakes" prestige once people realize they can get Mercuries anywhere, they start shooting a few of the people who buy them to further build street cred.

    d) PROFIT!

    So, uh, if you're lining up to buy a 360, just watch out for snipers.

  28. Bingo! by nobodyman · · Score: 5, Insightful
    You've hit the nail on the head. It's as if Gizmodo haven't actually read the articles they're using as sources. Here's a perfect example:
    Reuters Article: New Xbox Set for Slow Start. Summary: Microsoft acknowleges lower than anticipated sales, but ensures investors and retailers that they will be able to maintain predictable supply rates (unlike Sony, who had wildly unreliable supply rates for ps2).

    Gizmodo version: XBox 360 Tests it's brakes. Summary: Micro$oft slowing production on purpose, yo! WTFLOL!!!??
    .

    There's no conspiracy here. Microsoft expects lower sales, and the PR machine is trying to explain why. Are they trying to spin the lower sales in the best way possible? Absolutely. Are the overzealous microsoft markedroids trying to turn the limited availability into positive thing? Of course. Are they deliberately driving down supply? No. The only news is that analysts and microsoft are restating sales estimates. Microsoft says that it's due to a late start in production (believable, given how late the new dev kits were). That might be the reason, or perhaps it's because the 1st gen content is lacking. However, it would be moronic to purposefully drive down supply in order to create "buzz".

    I know I'm required to hate Microsoft, but come on. As long as we're throwing out logic, why stop at "Microsoft Plans Deliberate Shortage" when you can have "J Allard Responsible for Lingbergh Baby Kidnapping"?
    1. Re:Bingo! by Hell+O'World · · Score: 4, Funny

      News Flash:
      Steve Ballmer Responsible for Lingbergh Baby Kidnapping.

    2. Re:Bingo! by Viper+Daimao · · Score: 2, Insightful

      Thank you. Whenever I read an story on /. I always scroll down the comments to find one like yours that actually takes the time to read the article and use some critical thinking to punch a hole in the /. hype. Intelligent people like you are the reason why this site is still of value.

      --
      "In the game of life, someone always has to lose. To me, if life were fair, that someone would always be Oklahoma." -DKR
  29. Re:Unbelievable by ClamIAm · · Score: 2, Interesting

    Unfortunately, the media is already kissing MS ass when it comes to consoles, and they somehow have built up a sizeable rabid fanboy cabal (in four years), so no, there's really no reason to do this, other than to somehow give themselves validation to these two groups (and possibly astroturf some positive spin to the rest of the public).

  30. Re:Slashdot message applies to Xbox by archen · · Score: 2, Insightful

    Yeah I was going to post something similar. People make it sound like MS has this scheme. They don't need a scheme, the shortage is a foregone conclusion. MS moved up the schedule a LOT in order to get the Xbox360 out this early. That's going to cause a lot of issues. THEN they are going to simultaniously launch in America,Europe, and Japan - three markets at once instead of a multi-tierd launch. Even if they actually made enough in time, the chances of them getting the distribution perfect is about nil.

    This thing better be pretty good, because if they hit a massive shortage and the word gets out that it sucks/has crap games/etc, it's going to take a MUCH worse hit than it would have otherwise. To me the Nintendo Revolution already stole their thunder, but we'll see.

  31. I heard Travolta and Cruise by smittyoneeach · · Score: 2, Funny

    are going to provide a free copy of Dianetics, to go with the new XBox. Why get one bestseller when you can get two?

    --
    Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
  32. Re:They're more environmentally friendly - RoHS by marcop · · Score: 2, Informative

    Summary of RoHS legislation from Farnell.

    Basically, most electronic products shipped to Europe and operating under 1000V (military and medical products except for now) must not contain 6 restricted substances. One of the biggest is lead. There is a large push in many electronic industries to convert their electronic products to RoHS compliant products. It's a lot of work.

    Sony and Nintendo have to do this too if they want to sell their units to Europe. From a general industry trend, Japan tends to be ahead of the game compared to US companies in terms of RoHS preparedness.

    Eventually most of the entire world will have this type of legislation.

  33. Re:Favorite Quote from Parent's Interview Link by roystgnr · · Score: 2, Insightful

    I could make it take 500 Watts and just dissipate 300 Watts as heat.

    No, it couldn't. If it takes 200 watts, it must dissipate 200 watts as heat. There's just not that much juice going out over the audio/video cables. ;-)

  34. Ebaying a console! by ajservo · · Score: 2, Informative

    Good luck with that all you potential vultures!

    I saw through this last year with the DS and the PSP.

    1 of 2 things will occur, neither good for you.

    1. There will be too many consoles and the extra console will sell off at or below cost.

    2. There will be SO many other people doing what you're doing that you won't be able to stickout from the crowd, and any potential profits to be made on the sale will get eaten from competition.

    The idiots who start auctions out on items at 200% or higher of retail cost are the ones who'll learn the lesson hardest.

    Good luck!

  35. merely consumers? by rajafarian · · Score: 4, Insightful

    You can't blame the customer in situations like this. All they are are consumers who want a product.

    You can't blame the profit-driven corporations, if people want to be sheep/consumers, if they want to be told what they need and what they want, and not act like the free-thinking, self-realized human beings that they have the potential of being, then f*** 'em, let them be treated that way. Round 'em up.

  36. Hype, fools, money by DrXym · · Score: 2, Insightful
    Who on earth is stupid enought to buy anything on its first day of release? Whether MS deluge the market or artificially restrict the flow, the simple fact is that the prices will be sky high in the first few weeks and probably until Christmas. That and owners will be able to choose from miniscule selection of games which seems to be shrinking ever further with announced delays from one maker after another. If early adopters are really lucky, they'll get a system which is broken or flawed in some way just like the dead pixel issue with the PSP, or the scratchy screens of the iPod Nano.

    Every hyped gadget release is like this. Why do people buy into the hype? It's better to wait and gauge the reaction, especially after the hysteria has died down and been replaced by more level headed reviews and the number of game titles has increased.

  37. HATE by freeweed · · Score: 4, Insightful

    Man, I hate when game companies do this.

    Many older consoles (Nintendo, I'm looking at you) use tamper-proof screws for this supposed reason. Of course, any half-serious "hacker" will find a way in, usually because these screws aren't that hard to find bits for, thanks to the Internet. A lot of the original reasoning, which I can sort of understand), was to keep casual users from opening them up and messing with them.

    Unfortunately, as our Zelda cartridges age, the built-in batteries (CR2032, for anyone who cares - one of the most common "watch" batteries out there) are mostly all dead. In order to use these games anymore, you have to open them up and replace the battery.

    Tamper-proof screws make this VERY difficult.

    Put labels all you want, if it's warranty you're worried about. But please, understand that these things do need repair from time to time, especially after they're out of their expected lifetime. ESPECIALLY with moving parts inside (Sony, I'm looking at you!). There's nothing worse than having to wreck the casing just to get in and fix a few loose wires :(

    --
    Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
    1. Re:HATE by Pakaran2 · · Score: 2, Insightful

      And you can bet that in 2-3 years, they'll sell a service where you can mail it in and they'll replace the battery for $50. There's already something like that for the iPod.

  38. eBay does this as a secondary market by miller60 · · Score: 3, Insightful
    Once the retail outlets run out of a console or handheld, they start selling at premium prices on eBay. Last Christmas the Nintendo DS was selling on eBay for about $30-$40 above retail. There was plenty of supply, too. retailers didn't have it, but eBay did. Genuine shortage or market manipulation? Hmmmm ...

    Therein lies the challenge for a manufacturer auction, as their motives and marketing practices would be suspect (hence the parent post).

  39. Slow sales? by mc900ftjesus · · Score: 2, Interesting

    Of course the sales will be slow:

    1. Parents won't see a need to buy another X-box for $300-$400, when the current one looks just fine to them.

    2. Half of the launch titles are sequels, remakes, or updated sports games. The others look like regular Xbox titles with better graphics.

    3. The PS2 will drop to $99 very soon.

  40. re: "Apple does this all the time" by King_TJ · · Score: 2, Insightful

    Well, I have mixed feelings on this story. On one hand, yeah - we all know Slashdot is going to latch on tightly to any news item that puts Microsoft in a negative light, so it's immediately suspect.

    On the other hand, the part that bothers me is the accusation that MS is intentionally ordering stores to "sell out" on a pre-agreed date, or trying to ensure that the "sold out" notices are prominently displayed.

    There's a difference between announcing a new product and not really having much supply of it for a little while after the announcement, and orchestrating the whole thing into a sales gimmick.

    I'm an Apple user/fan myself, and I think all of us are aware of Apple's "standard practice" of announcing new products before production is ramped up enough to really supply the demand. But to the best of my knowledge, Apple never pressured any resellers to sign agreements to guarantee they were "sold out" at preset dates/times, or to handle the fact they sold out in a particular fashion. That goes far above and beyond simple inability or unwillingness to supply initial demand for a new product.

  41. Good Salesmen Do This? Sounds Like a Broker by EXTomar · · Score: 3, Insightful

    "Never risk a sale today for a sale tomorrow." A salesman will always make a sale today. I wouldn't say a bad salesman is devoiding of speculating. Instead of being a salesman, they are acting as a broker which is riding the supply as a commidity market. As a broker they have different goals than a salesman mostly which servicing the consumer is secondary to making sure you maximize your distribution pool.

    In previous cases with Apple, Sony, Nintendo, etc is that they were honestly out of product and production couldn't ramp up immediately. UPS would show up with a delivery of 10 units which where automatically sold. 10 more units would not show up till next week. There were simply no more units to buy no matter how long you stood in front of the electronics store or how many times you clicked refresh on Apple.com. What the article is suggesting is that MS doing is putting an artifical ceiling on supply (otherwise known as rationing). Is it a good thing to put rationing on a non-essential item?

    I would perferably see a spike than to have MS trying to artifically monkey around with the market. In one case the worst they are accused is that they misjudged demand (hey it happens). In the other case there is something more meleviant is going on. I think that if they artificially hold back warehouses full of product they are looney. Make a sale today you have cash they can use now to reinvest. What would they possibly reinvest in you ask? Something wacky like increase production? If you bank on a sale tomorrow you might have twice as much cash...or they might go off and buy something else.

  42. Brilliant! by tbone1 · · Score: 2, Interesting
    Create an obvious shortage to gouge the consumer? Brilliant! Afterall, it's working so well in the oil industry, and their customers are so happy that they're not seeking alternatives!

    (For those who couldn't catch a clue with a mitt, this is sarcasm.) (And yes, I do need to include this disclaimer.)

    --

    The Independent: Reverend Spooner Arrested in Friar Tuck Incident - ISIHAC, Historical Headlines
  43. A simple add campaign that could shut this down by randomErr · · Score: 2, Funny

    Sony or Nintendo could shut down XBox 360 with a one page ad in a gaming mag like EGM and then do another spot in New York Times. The ad would just have to say:

    1 million units made, less then 100,000 unit sold. Do the math.

    --
    You say things that offend me and I can deal with it. Can you?
  44. Just standard economics by Billly+Gates · · Score: 4, Insightful

    I learned supply and demand fromd day1 in both my micro and macro economics classes. Its the basis of how the whole market works and its not dishonesty at all.

    The sole reason we have price tags is because we have limited resources.

    The economy works by supply and demand and if too much supply hits a market which erases demand then competitors leave and it self corrects. Its Microsoft's job to maximize every penny of profit as possible to establish its price equilibrium. To do that it must limit its supply so it can make more money.

    But its an industry wide practice and not dishonest. Suppliers all the time decide how much to produce something and use what consumers are willing to pay for to set the price.

  45. RTFA Much? by Monkeyboy4 · · Score: 2, Insightful

    First, a supply shortage of what? Each store gets more premium consolse - the ones that have more involved production wise, as well as a higher margin - which would argue against a lack of supply.

    Also, the whole idea that purchasers have to buy two games with the console (remember when a console had a FREE game?)has no basis in supply-demand. It is simply marketing to an extent that is greedy to the core. I can't see a convincing argument that this is anything other than marketing trying to create a buzz. Watch- "new xbox sells out on first day" will be news story in USA Today.

    I am curious to see how they dealt with Wal-Mart. I can't imagine a Wal-Mart accepting only 20 units in each store. Two companies accostum to bullying thier business partners - who wins that one?

  46. Nothing new. by kuzb · · Score: 2, Insightful

    Yeah, like this tactic is anything new. Sony does exactly the same thing. With the PSP, they only released so many units, and of those units, a larger number were given to companies which followed sony's advertising guidelines more carefully. This is a common tactic, and shouldn't be seen as only something Microsoft would do.

    --
    BeauHD. Worst editor since kdawson.
  47. A Good Example by Audacious · · Score: 2, Interesting

    A good example of supply and demand taking their toll is the Wizards of the Coast selling of Magic:the Gathering cards. When M:tG first came out only a few thousand sets were made. People went crazy over the game. So the next set was double the first, the third doubled that again.

    Then the complaints began coming in. It seemed that some distributors were hoarding boxes of cards until the price had risen sufficiently to where they could break the box and sell the individual cards. WotC decided, therefore, to break the cycle and mass produce all of one expansion set. They choose Fallen Empires. A small set that was massively over ordered. There were six waves. The first wave of cards sold out completely. The second wave sold almost all the way. But the third, fourth, fifth, and sixth sets could not be sold. This caused many dealers to go out of business which kind of backfired against WotC who had wanted to teach the distributors a lesson. Instead, the distributors had agreements with the dealers and it was the dealers who ate the cost - not the distributors. M:tG never really recovered from this debacle and Hasbro, Inc. finally bought them out. Hasbro now controls how many cards are produce and the time schedule, and even arranges the large conventions.

    Who knows - maybe Hasbro will buy Microsoft? Gack! I can see it now - instead of a paperclip we get toys that talk to us! AHHHHHHHH!!!!!! ;-)

    Anyway, Microsoft is just trying out flipping the directive by the DOJ people. DOJ said they could no longer force people to sign long term contracts that gave M$ an unfair advantage by locking them in. So now they are trying the opposite. That is: to create an artificial state of panic on the part of the people who want to buy an XBox 360. By restricting the flow of widgets - er - XBoxes, they create a void which they are hoping a lot of people will come rushing into thus causing an increase in price. Sort of like how the oil companies in the 1970s faked the oil crisis and caused gas prices to go sky high, long lines, etc.... Or maybe you'd like to talk about Reliant Energy's rolling blackouts in California. Amazing how companies say to our faces "Trust us" and then stab us in the back time and again. Let's see....what are some of those slogans?

    Trust us...You can rely on us...We bring good things to something or other... :-) Like politicans - when they start saying they are going to lower your taxes what they really are saying is that they are going to increase your taxes. Soft of a bassackwards way of talking to people. Or maybe they just took classes at the Tower of miniTruth school.

    Do you ever feel that you are a cow who's visiting the slaughterhouse for the second time?

    --
    Someone put a black hole in my pocket and now I'm broke. :-)