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Blizzard Unbans Linux World of Warcraft Players

An anonymous reader writes "World of Warcraft players using Cedega (the Linux-based Windows emulator) had their bans lifted after an investigation by Blizzard in cooperation with the Cedega development team revealed that the bans were in fact made in error."

300 comments

  1. Gotta give 'em credit by ubrgeek · · Score: 5, Insightful

    The response was a lot more classy than some companies would have done (*coughSonycough*)

    --
    Bark less. Wag more.
    1. Re:Gotta give 'em credit by jellie · · Score: 1

      But it's still disturbing how PR departments always try to downplay incidents (with phrases like "a very small percentage of those accounts", "a rigorous and thorough review".) Granted, it is a nice gesture, but a 20-day credit is nothing to Blizzard anyway. I'm sure that if they offered longer free trials, they could get more users to play the game and eventually pay for it.

      And as for that other company... they always seem to amaze me with new ways to piss off their customers.

    2. Re:Gotta give 'em credit by SilentChris · · Score: 4, Informative

      It was said from the getgo (by me and many other people) that Blizzard would retract the bans. Many negative things can be said about Blizzard: they take forever to make changes, most of their games are evolutionary not revolutionary (although they're fun and have a lot of polish). The one thing that no one questions: Blizzard takes the relationship with their fans very seriously.

      It was pretty much a few people overreacting. As also has been said, Blizzard uses Linux to run World of Warcraft (http://linux.slashdot.org/comments.pl?sid=206732& cid=16855900). So saying this was a targeted affront against Linux users (instead of a targeted affront against cheaters) was misguided.

    3. Re:Gotta give 'em credit by Thansal · · Score: 1

      Exactly, Blizzard is a smart company, they do not want to tick of these users as well as create a bad name amongst geeks (if they had not done anythign about these accoutns there would have been a good number of poeple that are suddenly warry about Bilz's policys).

      Meh, Blizz is one of the companies I consider myself a fanboy of (as far back as the wonderful games that are the lost vikings games, who you can find in ULDA btw), so this is no big shock to me.

      --
      Do Or Do Not, There Is No Spoon, There Is Only Zuul. Everything in the above post is probably opinion.
    4. Re:Gotta give 'em credit by Apocalypse111 · · Score: 5, Interesting

      ...most of their games are evolutionary not revolutionary (although they're fun and have a lot of polish)

      This, in my opinion, is one of the reasons Blizzard enjoys such great success. They may not be very inventive when it comes to new concepts for games, but they will take existing concepts and run the hell out of them. Their games aren't always the best examples of what can be done, but they're always great examples of what should be done.

      --
      There is no mod option "-1: Disagree" for a reason. "Overrated" is not an acceptable substitute. Post something instead.
    5. Re:Gotta give 'em credit by throx · · Score: 1

      Sony (at least SoE) doesn't have a "warden" process snooping around your computer looking for third party programs. They polled the user base about 5 years ago on this idea and got a resounding "f'off" response, so have never gone back to trying to monitor the other programs running on your PC at the time.

      I don't get how Blizzard is the "good guys" for apologizing when their own snoop program returned a false positive, when they remain completely unrepentant for the fact their process deliberately fishes around the PC for things that may be totally unrelated to the game. That's not classy - that's just apologizing for getting caught.

      Of course, if you meant Sony's rootkit fiasco then at least Sony recalled the rootkit. Blizzard is still running the warden last I looked.

      --

      Fear: When you see B8 00 4C CD 21 and know what it means

    6. Re:Gotta give 'em credit by Mayhem178 · · Score: 1
      --

      "You will pay for your lack of vision..." - Emperor Palpatine to Ray Charles

    7. Re:Gotta give 'em credit by Mike+Savior · · Score: 1

      Games should be franchised, doomed to be rehashed over and over again until everyone except the die hards are the last men standing? Blizzard may have a great relationship with their customers, I won't argue that. But they're like EA for fantasy games.

      --
      space is pretty cool.
    8. Re:Gotta give 'em credit by compro01 · · Score: 2, Interesting

      a lot of games also use what i think is a rather similar thing (not sure about specifics, but the entire concept seems nearly identical) called Gameguard, made by INCA.

      --
      upon the advice of my lawyer, i have no sig at this time
    9. Re:Gotta give 'em credit by budgenator · · Score: 1

      I'm not a gamer, but I really got the same impression when it started and the "final resolution" definitely pegged my "weasel-meter" and I was thinking "those weasels are only going to give them a month rather than a year" then I got to the bottom and saw two weeks! Two weeks free to compensate for defamation and libel, give me a break; most the gamers I know would be on the verge of going postal for being called a cheater. Two weeks is an insult and much more likely to be viewed as provocative rather than compensatory.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    10. Re:Gotta give 'em credit by Apocalypse111 · · Score: 1

      Well, the other side of that coin is that they are a business, and thus their goal is to make money. They are making their money (and a hell of a lot of it, to boot) by making games that provide a lot of enjoyment to those who play them. I feel that the money I give to Bliz for playing their games is well spent, so I can't begrudge them that. Again, they may be rehashing games and concepts that have been done before, but few, if any, other gaming companies do so as well as Blizzard, and thus the reason why we keep paying for whatever they put out next. Beyond the good customer relations, it can be boiled down to simple economics - supply and demand. They're providing a supply of superior quality, and thus, demand increases.

      --
      There is no mod option "-1: Disagree" for a reason. "Overrated" is not an acceptable substitute. Post something instead.
    11. Re:Gotta give 'em credit by throx · · Score: 1

      Hadn't seen that one before, but a quick look seems to indicate it's one hellishly obnoxious piece of code, almost rivalling StarForce. I'm sure it will play merry hell with Linux and even Vista where syscall hooking is a great way to crash the OS. Thanks for the link.

      --

      Fear: When you see B8 00 4C CD 21 and know what it means

    12. Re:Gotta give 'em credit by king-manic · · Score: 1

      Sony (at least SoE) doesn't have a "warden" process snooping around your computer looking for third party programs. They polled the user base about 5 years ago on this idea and got a resounding "f'off" response, so have never gone back to trying to monitor the other programs running on your PC at the time.

      I don't get how Blizzard is the "good guys" for apologizing when their own snoop program returned a false positive, when they remain completely unrepentant for the fact their process deliberately fishes around the PC for things that may be totally unrelated to the game. That's not classy - that's just apologizing for getting caught.

      Of course, if you meant Sony's rootkit fiasco then at least Sony recalled the rootkit. Blizzard is still running the warden last I looked.


      Perhaps they just asked all the botters. The problem with polls is the people with vested interests tend to vote first. Most don't care and only botters and the technically inclined would take any noticable interest. I'd prefer having warden and prventign the bull that was Diablo i rather then having a cheating/bot infested game.

      --
      "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."
    13. Re:Gotta give 'em credit by Anonymous Coward · · Score: 0

      The SoE poll was a condition of logging in. No one could avoid it, and it took no special effort to reach the poll.

  2. Well, that's good. by Mysticalfruit · · Score: 5, Insightful

    It's good to see Blizzard actually take the time to investigate their mistake and make things right.

    I understand based on market share vs. time to develop why Blizzard doesn't have a linux client, but considering that they've got an OSX client I can't imagine the hurdles for porting are that high.

    --
    Yes Francis, the world has gone crazy.
    1. Re:Well, that's good. by Compholio · · Score: 1
      I understand based on market share vs. time to develop why Blizzard doesn't have a linux client, but considering that they've got an OSX client I can't imagine the hurdles for porting are that high.
      Especially since there was supposedly a Linux client on the Beta CD.
    2. Re:Well, that's good. by Xordan · · Score: 1

      Well there's little reason for them to make a linux client while there's Cedega (and wine too). It's nice to see that Blizzard don't 'hate linux' as some people claimed, and show that they do care about their users. It's been what? 6 days since the ban, all of which have been credited back to the user, plus they gave another 2 weeks credit which they didn't have to do. Way to go Blizzard!

    3. Re:Well, that's good. by Kenja · · Score: 1

      Its not a question of technical hurdles, but rather of return on investment and support costs.

      --

      "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
    4. Re:Well, that's good. by SilentChris · · Score: 1

      Wow originally had a Linux client. It was dumped during beta. They still run the servers on Linux, however (http://linux.slashdot.org/comments.pl?sid=206732& cid=16855900).

    5. Re:Well, that's good. by Anonymous Coward · · Score: 0

      There is already a native linux client.

    6. Re:Well, that's good. by ScytheBlade1 · · Score: 5, Interesting
      That they did. Well, no. It was distributed in an early beta over FilePlanet.


      $ for a in *; do sha1sum $a; done;
      c9affeeaff43d565513c1240c37d51efb61c0ff9 WowClient
      dc288d9f7c88c1b0287387c3bb506ef30fd62b1f libSDL-1.3.so.0
      a9178bcd629e3db58d9ca565ee75c0ce85373f70 libexpat.so.0
      3c457e00bdbd4f39b547ff9ac8f67a76c7eb4a1d libfmod-3.72.so
      dd1f45ca3466b2c77e738b54f7b55e858754181e libfreetype.so.6
      56e16ad086c592848d1d53f0b4db2570bb60041e libgcc_s.so.1
      3c137e3f7e29223f6535e8b61fabcfdb2340bca3 libstdc++.so.5
      c8fae34ab919251d0af382f5557ca70ee9c143bf libz.so.1
      a8de29b62f05a71b0fa3761f0441c29081e31cc0 uninstall
      8a5670bbc67b6cb72805afdf28bc0c69fc573a3a uninstall.bin
      cdd47ffc29bc129da0521da5b98a1af23bbb5f4c wow


      I've got the binaries, libraries, and even shell scripts to start it around. No joke.

      They have a functional WoW Linux client. I have no doubt of that.

      They didn't ship it due to legal reasons.

      #!/bin/sh
      #
      # Run World of Warcraft

      # Function to find the real directory a program resides in.
      FindPath()
      {
      fullpath="`echo $1 | grep /`"
      if [ "$fullpath" = "" ]; then
      oIFS="$IFS"
      IFS=:
      for path in $PATH
      do if [ -x "$path/$1" ]; then
      if [ "$path" = "" ]; then
      path="."
      fi
      fullpath="$path/$1"
      break
      fi
      done
      IFS="$oIFS"
      fi
      if [ "$fullpath" = "" ]; then
      fullpath="$1"
      fi
      # Is the awk/ls magic portable?
      if [ -L "$fullpath" ]; then
      fullpath=`ls -l "$fullpath" | awk '{ ORS=" "; i = 11; while ( i fi
      dirname "$fullpath"
      }

      # Unfortunate hack until we figure out why TLS glibc breaks us
      if [ -d /lib/tls ]; then
      LD_ASSUME_KERNEL=2.4.19
      export LD_ASSUME_KERNEL
      fi

      cd "`FindPath \"$0\"`"
      LD_LIBRARY_PATH="`pwd`/lib" exec ./WowClient $*
      Apparently, "Your comment has too few characters per line (currently 20.9)." Not that I'm surprised, after posting a bit of bash script. Even after adding that line, it's still not enough!

      Huh, I'm up to 23.3 and even then that's still not enough. More meaningless text, just to bump it up a tad bit. I should probably drop the punctuation, but hey, oh well. It seems that even 24.5 isn't enough for it... how about 25? Maybe? Please? Okay, more than twenty-five. Time for copy/paste of random text to bump it up. * Please try to keep posts on topic. * Try to reply to other people's comments instead of starting new threads. * Read other people's messages before posting your own to avoid simply duplicating what has already been said. * Use a clear subject that describes what your message is about. * Offtopic, Inflammatory, Inappropriate, Illegal, or Offensive comments might be moderated. (You can read everything, even moderated posts, by adjusting your threshold on the User Preferences Page) I understand based on market share vs. time to develop why Blizzard doesn't have a linux client, but considering that they've got an OSX client I can't imagine the hurdles for porting are that high.
    7. Re:Well, that's good. by Anonymous Coward · · Score: 0

      Argh. Return on investment huh? Well I guess Blizzard is automatically in the hole because they would not release their linux client; which has been proven to exist. In reality, they developed a linux client and the return on investment did not matter. Support was going to be handled by LGP. Something tells me that this so called cost did not matter, and that they just decided to be arrogant and not release a final version of the linux client. Cost did not matter to them, here, even after all, when they are making 1 billion a year.

    8. Re:Well, that's good. by idonthack · · Score: 1

      Wow. This is awesome. Do you know exactly what the "legal reasons" are? I'd sign up again just to support them, if they released it.

      --
      Why is it that when you believe something it's an opinion, but when I believe something it's a manifesto?
    9. Re:Well, that's good. by minus_273 · · Score: 0, Troll

      i suppose it is because most linux desktop users do not like paying for things. Wow is not going to be free so there is no point in a linux version.

      --
      The war with islam is a war on the beast
      The war on terror is a war for peace
    10. Re:Well, that's good. by flimflammer · · Score: 1

      It was not legal reasons alone that stopped them. It also has to do with the added support measures that they would need to take on that prevented it. It doesn't matter too much anyway given there are ways to run it well without being a native binary.

      And since they've done this they have (yet again) explained to the Linux users that they aren't intentionally being banned. Blizzard will know what to look for now before closing accounts.

    11. Re:Well, that's good. by Kenja · · Score: 1

      "Argh. Return on investment huh? Well I guess Blizzard is automatically in the hole because they would not release their linux client; which has been proven to exist. In reality, they developed a linux client and the return on investment did not matter. Support was going to be handled by LGP. Something tells me that this so called cost did not matter, and that they just decided to be arrogant and not release a final version of the linux client. Cost did not matter to them, here, even after all, when they are making 1 billion a year."

      No, they had a beta build of the client at one point. And your mistaken if you think the cost of development is the only expense in releaseing a comercial software product.

      --

      "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
    12. Re:Well, that's good. by Anonymous Coward · · Score: 0

      They had a functional Linux client for most of the alpha. Worked great.

      It was dropped about the time of the beta, but still in the build process for the first build or two.

      As far as I know, though, it was never brought up to date with the retail version, it was dropped early, and it was really only a side project of one of the programmers anyways.

      I've heard a couple different stories, but the one that sounded the most likely to me was that it was dropped for a user to support ratio, given Blizzard's commitment to do in-house support and not release unsupported games.

    13. Re:Well, that's good. by iroll · · Score: 1

      Apple also bends over bass-ackwards for Blizzard too, at least as far as they do for anybody else. There have been a grip of driver updates for OS X to tweak WoW performance.

      --
      Repetition does not transform a lie into the truth. - FDR
    14. Re:Well, that's good. by Anonymous Coward · · Score: 0

      If you're trying to talk about linux support, blizzard's WoW already has it made. They charge $15/month for every account. Unless you somehow think that linux support requires disapportionately far more of their 1 billion dollar grossing a year. Considering no company pays to have linux side support besides LGP, and even if they did release it without support, it is either a matter of arrogance or incompetance that they did not release it.

      As far as return on investment, they've already wasted their linux programmers' time by not using the linux client code. If anything, this part of the argument proves that it is their fault if they are in the hole already.

    15. Re:Well, that's good. by mrchaotica · · Score: 2, Interesting
      They didn't ship it due to legal reasons.

      Could you be more specific?

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    16. Re:Well, that's good. by Anonymous Coward · · Score: 0

      Let me correct that for you:

      most desktop users do not like paying for things.

    17. Re:Well, that's good. by _Sprocket_ · · Score: 1
      As far as I know, though, it was never brought up to date with the retail version, it was dropped early, and it was really only a side project of one of the programmers anyways.


      This reminds me of the early days of Ultima Online. UO had a native Linux client too. It was tucked away in their FTP site and, for a time, was kept up to date with the ongoing patch levels of the Windows client. Part of the informal terms of the client was to not mention it - don't even breath a word of it to the UO Helpdesk. It wasn't supported. But it did work. My understanding is that the client stopped being updated when the involved coders moved on - another side project.
    18. Re:Well, that's good. by Mister+Whirly · · Score: 1

      "Its not a question of technical hurdles, but rather of return on investment and support costs."
      Give that man a cigar. First and foremost, Blizzard is a business. If releasing a Linux client would generate more income than it cost to produce/support they would do it. There is no grand "anti-penguin" conspircay afoot, just simple numbers people.

      --
      "But this one goes to 11!"
    19. Re:Well, that's good. by Carlos+Laviola · · Score: 1

      Could you upload the tarball somewhere?

    20. Re:Well, that's good. by ScytheBlade1 · · Score: 1

      Sure I *could*. What's more, I even *want* to. But I won't. Can you say lawsuit? DMCA? Nasty phone calls? etc.?

      Really? I intended to post AC, but as I went along padding the post to fit the character/letter ratio, I clicked submit instead of preview. Even posting that shell script was a stretch for me.

    21. Re:Well, that's good. by Carlos+Laviola · · Score: 1

      ... Wasn't it distributed along with one of the open beta clients? Someone mentioned in a thread that it was bundled on a download from one of the big gaming websites...

    22. Re:Well, that's good. by ScytheBlade1 · · Score: 1

      Yes, please read my initial post on the matter (the one with the shell script). It was bundled in their MPQs (archives), and I just extracted it. The download itself came from fileplanet.

      Still doesn't mean I'm going to distribute their binaries. Go back and find their EULA/ToS that was used for this promotion, and I'm quite sure it would viloate those to distribute them.

    23. Re:Well, that's good. by baeksu · · Score: 1
      They didn't ship it due to legal reasons.
      Could you be more specific?
      It would have been against the law.
      --
      Gnome: A never ending quest to make unix friendly to people who don't want unix and excruciating for those that do.
    24. Re:Well, that's good. by VGPowerlord · · Score: 1

      That shell script looks suspiciously like the code to ucc (which found and ran ucc-bin) from the Unreal Tournament 436 linux dedicated server released by Loki back in 1999.

      --
      GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
    25. Re:Well, that's good. by Anonymous Coward · · Score: 0

      SO one guy with no proof claims there was a Linux client.

      hmmm I have my doubts, I suspect a well crafted troll.

    26. Re:Well, that's good. by ScytheBlade1 · · Score: 1

      Cool. Call me a troll. That's a first for me on slashdot, no joke.

      Doesn't change the fact that I'm not releasing said binaries. If you really want them, go out there and find them. I've given sha1 hashes of everything (less the massive datafiles), and posted a shell script that would start the client. Also, please note that the UI developer over there has roots in SDL (google "slouken sdl").

      Never mind the fact of the similarities between the OSX client and the linux client, compared to the OSX client and the windows client, anyways. Never mind the fact that Blizzard uses one central library (storm.dll) for all system-dependant calls (everything from audio to 3D to file I/O).

      They know how to code... and likewise this "well crafted troll" is a lot closer to reality than you think.

  3. In other news... by copponex · · Score: 4, Funny

    The linux community reversed it's announcement last week concerning the early release of 2.6. Now they have pushed back the release date by three years, and possibly four depending on "how awesome the Blood Elf race is."

  4. Amazing... by Vrallis · · Score: 3, Interesting

    It's amazing to see Blizzard actually re-instate these accounts, and I'm damned glad they did. I've been avoiding trying to get WoW going under Cedega lately due to the looming threat of Warden and how people thought it was react to Cedega.

    This certainly isn't the first time they've mass banned people due to "mistakes" in their detection programs. Almost my entire guild was banned last year when one of their programs to check for cascaded raid timers was set for 7 days instead of 6; even then it would have been wrong due to Blizzard resetting all raid timers during a patch the week before. After raising a stink on the forums plus a number of calls to Blizzard, they reversed all our bans with a measly 24 hour credit.

    1. Re:Amazing... by kjart · · Score: 1

      It's amazing to see Blizzard actually re-instate these accounts, and I'm damned glad they did.

      I agree - I'm shocked. The language they use in their account banning messages is rather severe:

      ...this account has been closed and will not be reopened under any circumstances

      How do I know? I was (un)fortunate enough to receive an arbitrary banning in the past few weeks. Why the "un" in parentheses? Well, the quasi-amusing thing is that I hadn't actually logged in for a few weeks and was seriously contemplating putting the game down for good. While I could try and raise a stink to get it reactivated now (I'm still clueless as to why it happened other than luck of the draw :P), I think I'm going to take the hint and just not look back. This latest move of their is certainly kudos worthy, but it is also completely _uncharacteristic_ of the way they typically seem to behave, and I'm glad I wont be giving them anymore of my money (though, they may not really notice).

      As a sidenote, Travian is my new timekiller - MMO strategy goodness and free to boot. I also don't think they'll ban you for using linux since it's browser based :)

  5. Great News by CalSolt · · Score: 5, Funny

    Finally, we can sleep at night knowing that the 15 people who play WoW on Linux can once again have their freedom.

    1. Re:Great News by HoldenManiaC · · Score: 0

      lol....try about 700 players..lol

      --
      *Insert witty comment here*
    2. Re:Great News by rbochan · · Score: 2, Insightful

      Who needs sleep?

      --
      ...Rob
      The American Dream isn't an SUV and a house in the suburbs; it's Don't Tread On Me.
    3. Re:Great News by Opportunist · · Score: 1

      Funny as this may come across, that's more than a joke.

      First of all, it shows that a big player in the game biz takes its Linux clients serious. I think you can call the company running the biggest MMORPG a big player. They could've shrugged it off, they have millions of subscribers, why would those 15 (even if it were 100) matter? Bad press? Sure, on /. and other geek pages.

      But is WoW a geek game? I mean, sure, a lot of geek prolly play it. But the "masses" of players are far from any kind of geekdom.

      I do think it's an important signal that Blizzard/Vivendi investigated it and reimbused the people who 'dare' to play under Linux. It's a powerful statement, not so much that Blizzard cares. Ok, they may or may not, but that's not what's important here.

      What's important is that this could well have been the signal that you cannot play 'sensibly' under Linux. Even if it runs, you run the risk of being suspended. That playing on Linux is inherently carrying a risk of breaking some ToA.

      This is the importance of that decision. Not whether a tiny minority of WoW players can play their game, but that a game company considers Linux gamers an important customer segment, even if they don't create a Linux game client due to a rather small market.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    4. Re:Great News by JohnSearle · · Score: 1
      Finally, we can sleep at night knowing that the 15 people who play WoW on Linux can once again have their freedom.
      I don't think that returning to a WoW addiction constitutes freedom.

      - John
    5. Re:Great News by theghost · · Score: 0, Flamebait

      I think you're delusional. It was all about the bad press. Either that or one of their server admins took it up as a special project on his own. Blizzard provides pretty minimal customer service to their millions of Mac/Win players - they certainly don't care enough about Linux to make it any kind of priority.

      --
      The only thing necessary for the triumph of evil is that good men do nothing.
    6. Re:Great News by Silon · · Score: 1

      How can anyone use Linux and play WoW at the same time? The human body can only handle so much geekiness.

  6. Good news for gold farmers by Anonymous Coward · · Score: 1, Insightful

    1) Run Cedega
    2) Run your new Linux bot
    3)
    4) Profit!

    1. Re:Good news for gold farmers by Anonymous Coward · · Score: 0

      They're not going to automatically approve clients just because they run Linux. From what I've heard it seems likely that this was caused by a WoW update that made Cedega crash repeatedly till they patched it, and the server-side anti cheating software seeing this as evidence of client memory tampering i.e. botting.

  7. Good resolution by Anonymous Coward · · Score: 0

    In consideration of our error, we are applying a credit of two weeks play time
    onto your account, in addition to crediting back the time that your account was locked. This comes to a total of twenty (2O) days credit, which should be visible on your account within the end of the week.


    I'm not a WoW player, but to me this seems pretty fair. Kudos to Blizzard.

  8. Linux not working on the desktop by antirelic · · Score: 3, Interesting

    Its amazing that this hasnt happened more often. I would imagine that running a "Windows Game" on linux isnt in violation of most EULA's that come with todays games. Of course, it would seem pointless to alienate a customer base that solves this technical problem on their own (without having to spend time and money porting your product to another platform), but stranger things have happened. I wonder if it would be legal to revoke someones liscence or CD-KEY for playing a game developed and liscenced for Windows on a Linux platform (therefore violating the EULA)?

    --
    20th century Marxism is not progress...
    1. Re:Linux not working on the desktop by ehanuise · · Score: 1

      "I wonder if it would be legal to revoke someones liscence or CD-KEY for playing a game developed and liscenced for Windows on a Linux platform (therefore violating the EULA)?"

      Wait for the first 'my VISTA deactivated itself' lawsuit and you'll get an interesting answer :p

  9. 20 days free? Thats it? by CarnivoreMan · · Score: 5, Funny

    They should give a better comp than just a few free weeks of play. Something like an ingame penguin pet... Ya, that'd be sweet!

    1. Re:20 days free? Thats it? by AcidLacedPenguiN · · Score: 1

      see they considered that but now they're planning on auctioning that off at PAX for phat lewt.

      --
      disclaimer: I've been known to store numbers in my ass for which to dig out when quantities are required.
    2. Re:20 days free? Thats it? by izerop143 · · Score: 0, Troll

      You don't get a free computer because you were banned from a game for a short period of time... The free game play time was more than generous.
      "ingame penguin pet"? Last time I checked I do not live in "The Wizard of Oz", get a job...

      --
      Idiot or not, you're still an idiot.
    3. Re:20 days free? Thats it? by Hinhule · · Score: 1

      I think that by comp he meant compensation, not computer.

    4. Re:20 days free? Thats it? by Jacer · · Score: 1

      He said comp, as in compensation, not as in computer.

      --
      --fetch daddy's blue fright wig, i must be handsome when i release my rage
    5. Re:20 days free? Thats it? by izerop143 · · Score: 1

      This is getting off topic anyways but...Thanks for the correction. However he didn't say the actual word compensation, I read "comp" as "computer". I am used to people refering to computers by saying "comp". So thanks a lot for not completing the word. I posted too quickly on this though whatever, sue me.

      --
      Idiot or not, you're still an idiot.
    6. Re:20 days free? Thats it? by Anonymous Coward · · Score: 0

      A pet penguin AND the Sword of 1,000 Truths.

    7. Re:20 days free? Thats it? by CarnivoreMan · · Score: 1

      Your welcome! I aim to plea

    8. Re:20 days free? Thats it? by Anonymous Coward · · Score: 0

      I think he said comp...

      That's short for compitition
      I write my lyrics like
      The Irish mob in Hell's Kitchen

      The House Of Pain in effect, y'all
      I say the House Of Pain is in effect
      You know the House Of Pain is in effect y'all
      And anyone that steps up in gettin' wrecked

  10. One company that (sort of) gets it? by fallen1 · · Score: 5, Insightful

    I have to give them credit as well, they heard about the problem, acknowledged there was a problem, teamed up with Cedega and then FIXED the problem (reinstated locked accounts) and then gave them 20 days credit as well.

    Would I be pissed if I played and had an account locked/banned by this? Hell yeah. Would I be somewhat mollified by 20 days of play tacked onto my account and an e-mail apology with an admission of "We screwed up, sorry" to boot? Hell yeah!

    A lot of companies these days don't listen to their "base" and ignore the customer as nothing more than a $ and a number. Blizzard isn't perfect on this account, but they're better than a lot of the major playors out there. Kudos to Blizzard for realizing their cash cow was supported by multiple _people_/players and not just a bunch of $$$ and random numbers called credit cards - and willing to work to fix the problem! Keep up the good work.

    --

    Dream as if you'll live forever.
    Live as if you'll die tomorrow.
    ~Anonymous~

    1. Re:One company that (sort of) gets it? by TheLinuxSRC · · Score: 2, Informative

      "Would I be somewhat mollified by 20 days of play tacked onto my account and an e-mail apology with an admission of "We screwed up, sorry" to boot?"

      I played SWG for over 2 years, at times with as many as 3 accounts. I *never* saw sony act with as much class with regards to the multitudes of bugs and screwups they produced. I never even saw sony admit to any wrongdoing or mistakes on their part. Having had that experience with a game publisher, I would say that Blizzard reacted in the best manner possible. Not only did they admit to a mistake, they went ahead and fixed it (for an unsupported platform nonetheless) and gave away some free play time to boot.

    2. Re:One company that (sort of) gets it? by Bogtha · · Score: 0, Redundant

      This is the same company that abused the DMCA to shut down competition, remember? So they reinstated a few accounts after screwing up. Big deal. They're still barratry bullies.

      --
      Bogtha Bogtha Bogtha
    3. Re:One company that (sort of) gets it? by geekoid · · Score: 2, Interesting

      "Would I be somewhat mollified by 20 days of play tacked onto my account and an e-mail apology with an admission of "We screwed up, sorry" to boot? Hell yeah!"

      unless you lost yout battle ground rank becasue you weren't active, then you would still be pissed.

      For those not in the know, a.k.a. people with a life, to maintain high rank in the battle grounds you must always be playing, because your rank is in constent compitition with others who play. This means you loose ranks when not playing.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    4. Re:One company that (sort of) gets it? by Sage+Gaspar · · Score: 2, Informative

      That's because SWG was a series of fuckups, each bigger than the last, and if they reimbursed anyone for that they would've had everyone playing for free. It's actually pretty standard MMO procedure for companies to give shit away after they've screwed something up.

    5. Re:One company that (sort of) gets it? by Tridus · · Score: 2, Informative

      Those ranks will become meaningless in the next patch anyway, so its not much of a problem.

      --
      -- "So they told me that using the download page to download something was not something they anticipated." - Bill Gates
    6. Re:One company that (sort of) gets it? by geekoid · · Score: 1

      Just because it will change in the future is no reason to complain about the now.

      I mean, we will all be dead in the future, so I should use that as an analogy? I don't think so.

      Plus, they won't refund peoples money who cancelled because of this either. That's pretty crappy.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  11. Apology AND free play time by Apocalypse111 · · Score: 5, Informative

    The summary also failed to mention that the people who were blocked got 20 days free play time - 2 weeks more than the time they were blocked. Basically, compensation for time lost plus some insane interest. They got some flak for this initially, but now, not so long after the incident in question, they admit to being wrong, reimburse those wronged, and told us they worked with the Cedega folks to get this resolved, thus supporting the Linux community. I don't see that they could have handled this much better after the initial screw-up, and with that last bit, they now come off smelling like roses (or at least a lot less like shit) to a majority of the /. community. Well played, Bliz, and bravo.

    --
    There is no mod option "-1: Disagree" for a reason. "Overrated" is not an acceptable substitute. Post something instead.
    1. Re:Apology AND free play time by r00b · · Score: 0, Offtopic

      If they released a linux client this wouldn't have been a problem in the first place.

    2. Re:Apology AND free play time by GoMMiX · · Score: 4, Insightful

      Yeah, a little credit for doing the right thing - but look at what it took for Blizzard to admit it was wrong. How many other people are wrongfully banned and Blizzard won't fess to it?

      I've seen a multitude of people post on the forums saying they were banned as a Linux user and then posted the confirmation from Blizzard that they *re-investigated* it and confirmed they were using a 3rd party bot program.

      If it were not for the overwhelming support of the Linux community I have no doubt there would be no admission and all of those people would be banned.

      I hate bots in WoW as much as anyone, but Blizzard needs to WARN people that a 3rd party program is running on their system. WARN them. Every time it's detected.

      Imagine when someone makes a virus/spyware/malware/whatever that runs as a process with the sole intent of appearing to be a bot to WoW. It most certainly would not be the first time someone did something for the sole purpose of being malicious and causing innocent web users/gamers harm.

      Blizzard needs to do something to make it's customers feel safe - I sure as heck don't. Every time I get in game I do my best to close out ALL my running processes - IM's, VoIP, AV, et al - for fear one of them might do something to cause Blizzard to flag me as a cheater.

      Why would a company treat it's customers like that?

    3. Re:Apology AND free play time by Apocalypse111 · · Score: 2, Insightful

      While I agree that they need to have some system in place to inform users that they may have some kind of bot running so as to avoid false positives like this, I also think that if they were softer on their anti-bot and anti-cheating measures then we might have an even worse situation. I don't advocate this kind of approach in real life, but as far as WoW is concerned, I think it works out alright, since Bliz seems to be going about it in a pretty fair and even-handed way. I mean, as it stands now, its either deal with a game made impossible by cheaters and a lax anti-cheating program, or occasionally get false positives from a largely-automated system that suspends your account for a time and which, if you are determined later to have been tossed out unfairly (by a fairly responsive review team, it seems), you get reinstated and compensated for lost time. Neither solution is ideal, but I think I'd take the latter over the former, as it keeps the game playable and inconveniences the fewest number of people (although those inconvenienced are, admittedly, affected worse). Again, having a system in place to warn users that it appears that they are running a bot would be a great addition to that system for fairness's sake (although it would also give those trying to circumvent the anti-cheating system a red-light/green-light system as to whether or not their cheats are up to date).

      --
      There is no mod option "-1: Disagree" for a reason. "Overrated" is not an acceptable substitute. Post something instead.
    4. Re:Apology AND free play time by feardiagh · · Score: 1

      The one thing I think they could have done better is to have made a statement that they were starting an investigation in the first place. This could have at least let the people who were effected know that there was a chance they would be getting their accounts back. Other than that, yes, they did a very good job of handling this.

    5. Re:Apology AND free play time by Jahz · · Score: 2, Insightful

      Do you think warnings are a good deterant for something like cheating in WoW? Would you be hestant to cheat if you knew that getting caught would just result in a series of warnings? Blizzards tough, zero tolerance stance on cheating is the primary reason the game is still fairly pure. Sure some small number of people have and will always try to cheat, but the risks are huge... when you play for 1-2,000 hours a year (as many do), you DON'T risk a ban.

      As for closing IM, VoIP and other programs: better safe than sorry. Though, its really unlikely that any third-party program that is NOT a wow cheat program will cause a problem. From what I understand, the game scans memory to see if unauthorized programs are reading/writing WoW's memory space. So just the mere fact that Blizzard has put such fear into you regarding cheating means that their system is working :-)

      --
      There are 10 types of people in the world. Those who understand binary and those who do not.
    6. Re:Apology AND free play time by GoMMiX · · Score: 2, Insightful

      I read your rational for taking "the latter", however - that's an easy stance to take until you are one of the latter.

      Don't be fooled, just because Blizzard reinstated those accounts using Linux doesn't mean it reinstated all accounts that were wrongfully banned. This is an extreme rarity, and I sincerely doubt anything would have been admitted by Blizzard were it not for the overwhelming support from the Linux community.

      I mean, really - if you were wrongfully banned and Blizzard *re-investigated* your case and confirmed you were a cheater - even though you know you were not - and the ban stayed, do you think you would feel the same way about taking the latter? Not if it were someone else, if it were YOU?

    7. Re:Apology AND free play time by deathy_epl+ccs · · Score: 4, Interesting
      if you are determined later to have been tossed out unfairly (by a fairly responsive review team, it seems), you get reinstated and compensated for lost time.

      I've seen several cases where people were banned for "cheating" where the people were innocent (though I've also known a few that deserved what they got), and this case with Linux is the first time I've ever seen Blizzard's research come back in favour of the player. They are not, as you seem to think, at all responsive - they will not talk to you at all. I was rather shocked to see the Linux thing go the way it did considering their past performance, and the only thing I can figure is they were concerned about the publicity of so many verifiable false positives.

    8. Re:Apology AND free play time by Anonymous Coward · · Score: 0

      If they did that, the bot authors would use that as a non-account-eating easy oracle for whether or not their code was detected by the latest version of the Warden, and would simply adapt it each time until it wasn't, and then they'd never ban any bots at all, they'd just go away for a day until the bots adapted.

    9. Re:Apology AND free play time by AxemRed · · Score: 1

      I don't think that there should be warnings; I'm glad that Blizzard bans people when they are using bots. But there should be appeals. If someone gets banned as a cheater, they should have the opportunity show Blizzard a legitimate program that they were running that triggered the false positive. And Blizzard should test it and see if it really does give a false positive. And that scenario should play out EVERY time someone requests it.

    10. Re:Apology AND free play time by GoMMiX · · Score: 4, Interesting

      I would imagine there would be a limit to the number of warnings a player should get, certainly.

      Do you seriously think the actual cheaters care? Heck no they don't. Log into WoW on Wildhammer US and I'll show you a dozen bots that have been leveling back up since the ban.

      The point is, good honest folk deserve a fair chance.

      Another point I was making was that without the great support of the Linux community - these bans would have stayed. Wrongfully so, I might add.

      How would that be fair?

      It's so easy for people to say a few false positives are okay, until they themselves are victims of a false positive.

      People do deserve a chance. Blizzard offers the guise of that chance, but it's not real. This has been proven by all the Linux users who received *confirmation* they were cheating and only with mass support from the Linux community was the truth revealed.

      People need to stop looking at this from a perspective of "how do I feel as someone who was not wrongfully banned" and see it more as "what if that was me that lost an account I had spent two years on, banned for something I did not do -- with no way to get my account back".

      People also need to stop thinking that Blizzard gives each case the thorough check it deserves. They do not. If they did, why were so many Linux users told their case was *re-investigated* and confirmed they used 3rd party programs?

      If you are wrongfully banned, you will STAY wrongfully banned. These people had their bans lifted for one reason, and one reason only; overwhelming support and demand from the Linux community.

      I had an account banned four months ago - FOUR MONTHS. Reason: Innaccurate or incomplete billing information. WTH? What was I supposed to do to remedy the sitiuation? Fill out a form with a copy of my ID, have it notarized by a notary public, and mail it in. I did. And I received a response that they copy of my photo ID was not legible, and I would have to go through the ENTIRE process again.

      I did. It's been almost two months and I've heard nothing back - there is NO PHONE NUMBER TO CALL - no way to check my case status other than email. My emails go in, I receive an auto response, and then nothing.

      Not even banned for cheating and I still can't get my account back.

      Again, it's nice and easy to sit on the other side of the fence and say all is well.

    11. Re:Apology AND free play time by Apocalypse111 · · Score: 1

      In that case, I suppose I wouldn't be quite as generous as I am being now, no. Your statements beg an interesting question though - this and other incidences where players have been reinstated aside, how often do false positives occur? And in the case of a false positive, what kinds of steps can be taken to get your account back, and what kind of information can be provided to Bliz to help show that you are not, in fact, attempting to cheat?

      I also don't think it was just the Linux community that caused this turn-around. I bet the Cedega dev's got ahold of Bliz and asked to work with them to ensure that the users of their emulation software were not being unfairly prosecuted. A bunch of 'nix geeks can be ignored (although again, Bliz is usually pretty good about listening), but when another company contacts you and asks to work with you to resolve what they think might be software interaction problems between the two programs in question, people wake up and start to pay attention. I can't substantiate this, but I'd place odds on something like this being the case.

      --
      There is no mod option "-1: Disagree" for a reason. "Overrated" is not an acceptable substitute. Post something instead.
    12. Re:Apology AND free play time by Gabrill · · Score: 4, Informative

      You're a dork. They didn't even have to look into this. Linux isn't even a platform that they support or endorse. Apologizing to Linux users actually goes way beyond their realm of responsibility.

      --
      Always going forward, 'cause we can't find reverse.
    13. Re:Apology AND free play time by TrilateralRegression · · Score: 2, Interesting

      And how do you propose to sell closed-source software that runs on all versions of 'Nux, and barring that, how do you propose Blizzard make, let alone sell, an open-source version of WoW that would run on all versions of Linux? (p.s. - not trying to flamebait, I would make hot, sweaty man-love the being(s) that can answer these questions)

    14. Re:Apology AND free play time by TrilateralRegression · · Score: 1

      Well, now that's what keypressers are for! Some of them also chime really loud when anybody important (someone who can kick&ban you) messages you, so you can say I'm training and ignoring them. Most of the botters I know just bot when they're farming while they play halo or something. I could only imagine the bots that could spring up on a Nux version and not just a Windows emulated version.

    15. Re:Apology AND free play time by elf · · Score: 1

      As a game developer that runs linux at home and at work, I can tell you, it's hard to get support for creating a linux client. For some reason the bean counters in the company want the client to be profitable.

      Cost of porting a windows client to linux has to be less than the expected profit.

      While a host of people will always come out and say "I'd buy a linux client" too many of them are also implying "and not buy the windows client". And therefore, they're a net even. The number of people that would only buy a linux client are remakeably small.

      That being said, I continue to push for a linux client under the simple belief that the more options you have for people to play the more players you will have. Likewise I want a mac client.

      -elf

    16. Re:Apology AND free play time by GoMMiX · · Score: 2, Insightful

      Ahh, this is great portion of the problem. You see, you actually can not provide ANY information to prove you did not cheat.

      What you can do is email wow-accountadmin@worldofwarcraft.com with your account name.

      That's it. Precisely.

      When you do this, Blizzard claims to *re-investigate* the ban. Which essentially means they are going to review the data they have that was originally used to diagnose your account as having cheated.

      Therein lies a great portion of the problem - you truly have no means by which to defend yourself.

      This is exactly why I say the Linux users would, without question, still be banned if it were not for the overwhelming support, demand, and publicity that the Linux community provided.

      Blizzard DID re-investigate those people, and DID respond to their pleas of innocence - informing them they DID re-review their case and DID find they cheated. That is the process ALL banned accounts go through. The ONLY reason the Linux people got their bans lifted was the publicity and volume of complaints. A mere one guy with some weird program that somehow made them think he was cheating is flat out SCREWED.

      Therein lies one of the biggest problems with how Blizzard handles this.

      Giving people the opportunity to prove their innocence isn't really going to work well. Most people have problems with their own email, let alone proving they didn't cheat. I mean, I know a lot about IT - been working in the field for a decade - I wouldn't even know where to start. I could make up fictitious data all day to try and prove I was innocent but how could Blizzard possibly verify this short of physically having my computer?

      Obviously no one wants Blizzard to lax up on cheaters, so the only solution I see is for Blizzard to at least give some warning - and give people a chance to correct/ remove the problem application before they ban them.

      Granted, no one should get unlimited warnings - and you'll still likely end up with some level of false positives from the *impossible* users who somehow manage to contract every virus known to man just by visiting eBay, but it would drastically reduce both false positives and the use of cheats overall.

      But at least they would have some semblance of a chance.

      This would also provide Blizzard with a wealth of information - when people themselves are actually able to somewhat identify other possible instances when a false positive is identified.

      I'm not saying I know the right way, or the best way to handle how WoW deals with cheats and cheaters - but I am definitely saying the way it is handled now is wrong and unfair.

      That aside, the botters still bot. The reason? Because Blizzard doesn't ban them when they are caught - they wait months and months then do a mass ban. What is the point of even BOTHERING to ban these accounts when Blizzard allows them to continue cheating for MONTHS before banning them. Then the cheaters come RIGHT back - and in a week have a level 60 created by a bot - then get to use that level 60 for several months before it's banned. Rinse, repeat -- so to speak.

      My idea of a better solution would be that users get a couple of warnings - with specific information listed so they can contact technical support and try to remove the offending program or provides Blizzard a chance to identify legitimate software giving false positives. To complement that - they need to ban repeat offenders WHEN they are identified as such - not wait several months.

      I know that is a lot to absorb, but if you play WoW it will make sense. Essentially, what I am getting at is the true cheaters get to cheat anyway - they are merely inconvenienced by the bans - whereas legitimate players lose an account they dedicated actual time to.

      To complement this all, they need to start banning credit cards also. After say a couple of account bans it's time to just say this credit card can no longer create another account.

      Anyway, the point is there is a lot Blizzard could do to clear out

    17. Re:Apology AND free play time by MrPink2U · · Score: 1

      Here is the support information for billing, including a phone number:

        Contact Information
              Email Support
                      Website E-mail Form
                      Billing@Blizzard.com
              Phone Support - 1 (800) 592 5499 (1-800-59-BLIZZARD)
                      Automated 24 hours
                      Live Representative Mon-Fri, 9AM-6PM (PDT)

      http://www.blizzard.com/support/wowbilling/?id=abl 01663p

    18. Re:Apology AND free play time by Anonymous Coward · · Score: 0

      Stop being a retard. There are binary drivers for ATI cards, why can't they distribute just binaries for the distros? Just say you won't support PowerPC archs and include whatever libs you need with the binary and start selling!

    19. Re:Apology AND free play time by Al+Dimond · · Score: 4, Informative

      Actually if you link some of the more pesky libraries statically and don't use any kernel functionality that's too new you can get very wide binary compatibility. This is more or less how things work on Windows and Mac, right? You certainly can't claim that GNU/Linux systems have the kind of backwards (or sideways, for that matter) compatibility that Windows does, but it's possible to make statically-linked binaries that run across a wide range of kernels.

      I don't know if this is worthy of man-love, but it is one way to do it.

    20. Re:Apology AND free play time by GoMMiX · · Score: 1

      Billing support can not help you with an account ban.

      You have to contact Account Administration. They are two separate departments. If you contact Billing they will tell you this. In fact, there is actually an automated message when you first call in that tells you this - if I recall.

      The initial message is complemented by a multitude of other messages repeating the same information throughout your time on hold - essentially letting you know that if you are calling because your account was closed or "actioned" you need to contact wow-accountadmin@worldofwarcaft.com and that Billing can not assist you with issues related to closed accounts.

      You can also confirm this by visiting the customer service forum on World of Warcraft's website -- wherein I believe one of the stickies regarding closed accounts details this specifically - and also notes and explains their reasoning for not allowing verbal communication with the Account Administration department.

    21. Re:Apology AND free play time by Al+Dimond · · Score: 1

      Do you know how many players the game has? I doubt Blizzard could keep up if they had to have technical people individually verify and respond to every cheating case.

      What you're proposing is like a judicial system for a company. That's not likely to happen. Judicial systems take a lot of people and a lot of work. They even require "volunteer" (ish) labor for juries. They're expensive. Governments have them because in real life justice is worth the cost. To Blizzard, it's only worth the cost if it gets enough additional people buying the game to cover the costs. And I really doubt that would happen.

      I guess the moral of the story is, "Never expect justice from a for-profit corporation."

    22. Re:Apology AND free play time by GoMMiX · · Score: 1

      Would you really expect the average Joe to be able to do that?

      After all, the majority of WoW's customers are just Joe's - with the basic computer knowledge needed to play a game and send email -- and that's about it.

      Should you really need a degree to have the right to play a game without being falsely banned?

    23. Re:Apology AND free play time by GoMMiX · · Score: 1

      How would a bot author be able to use this when the program merely identifies a running process as being detected as a cheat?

      Sure, if it gave it specific details as to why it was detected as a cheat -- the bot author could then use that information and attempt to adapt the program. However, without that specific information there is no way the author could do this.

      Let's say even with the information - hypothetically speaking - the cheat author would only get a couple of chances to attempt adapting his/her program before his/her account was banned. Then he/she would then have to acquire another copy of the game, setup another account, and be out another months fee -- not to mention the time and inconvenience associated with such tasks -- before he/she would be able to attempt to adapt the program again. Adding the greatly to the cost and time required to develop such a program.

      Without the specific details, as I would imagine those would only be available to Blizzard, I see no way this could benefit the bot creators aside from simply knowing if it is or is not detected. They could, true, use that information to benefit from but would still be at such a great financial cost to develop such a program that it would no longer be practical.

      In the event they did actually create an undetected bot, it would be at nearly no expense at all for Blizzard to update Warden to identify the new program and the bot creator would then be back at square 1 - knowing it's bot is caught but left with the long, extremely expensive task of trying to evade Blizzard's anti-cheat detection, Warden.

    24. Re:Apology AND free play time by dasunt · · Score: 1
      Imagine when someone makes a virus/spyware/malware/whatever that runs as a process with the sole intent of appearing to be a bot to WoW. It most certainly would not be the first time someone did something for the sole purpose of being malicious and causing innocent web users/gamers harm.

      There's a better motivation than harm for making a virus that spreads around a WoW bot -- money.

      If there would be enough false positives to break WoW bot-detection program, someone who used the same bot to farm & make money would be less detectable.

    25. Re:Apology AND free play time by Anonymous Coward · · Score: 0

      I was one of the banned players who was reinstated, and I did have said proof of not cheating.

      WoW is an easy game, so I added a personal challenge: Play a healer with a vow of nonviolence.

      Since I never grind, there is no point to botting, not that I ever did. I even had old screenshots showing a level 60 character talking to the trainer, who was offering to teach rank 1 damage spells. In another pane, I had the weapon skills page up showing very low skills, since I only attack totems.

      Sending mail to their account admin forum just got back a canned reply saying the banning was justified. I got two of those messages before being caught up in the general un-banning of Linux users.

      I appreciated the apology, and I second the request for a little penguin pet!

    26. Re:Apology AND free play time by TrilateralRegression · · Score: 1

      On Windows I don't think you'd have to worry as much about the kernel, but that sounds right (said the n00b to the /.er). And yeah, it is mostly sideways compatibility I'm worried about. That and setting processor affinity on dual/quad core systems. (WoW.exe, svchost.exe, farmbot01.exe to core 1, else to 0)

    27. Re:Apology AND free play time by argStyopa · · Score: 1

      Or, they could make a game which is even slightly unpredictable in ways that a retarded-monkey-AI couldn't cope, and thus make bot writing either pointlessly difficult (or at least engender a whole new generation of complex heuristic programming and perhaps advance the science of AI...).

      That might EVEN be interesting?

      --
      -Styopa
    28. Re:Apology AND free play time by TrilateralRegression · · Score: 1

      Said the ATI fanboy to the r-tard. Besides, Nux users don't like proprietary (is there any difference between that and closed source?) binaries from what I've learned, and if it were open, what's to stop it from becoming like any semblence of what the Diablo series became? I guess another point I was trying to make was that if there were a closed-source sideways-compatible Linux version of WoW, would Nux users buy it?

    29. Re:Apology AND free play time by AxemRed · · Score: 1

      Everytime I have read a story about someone being banned even though they weren't cheating, they were doing something that an average joe wouldn't do. I haven't read any blogs or forum posts about people being banned and having no idea why. I have read many posts about people being banned for emulating Windows, writing and debugging "legal" scripts, and using programmable macros on a keyboard. Basically, when I have read posts about people being mistakenly banned, it's because they were doing something unusual. I think it would only be right for Blizzard to listen to and sincerely consider someone's explanation if they get banned and want to appeal.

    30. Re:Apology AND free play time by GoMMiX · · Score: 1

      Glad you got your account back. :)

      However, I would beg to differ that just saying you "never grind, so there is no point to botting" would prove your innocence.

      Let's say you dual account - and you have a priest that's a bot that simply follows your main around and healbots him.

      What I am getting at, is even though you know and can prove to your friends your innocence - it's really too far from a normal persons grasp to be able to prove their innocence.

      Furthermore, someone with the knowledge able to prove they are innocent is also likely capable of creating fictitious data to do so - thus the end result is the only real way to prove you were innocent would be a forensic analysis of your hard drive. Obviously not a reasonable burden to place on either Blizzard nor the customer.

      I do, however, have a question I would love if you could answer - in another post a fellow /. user points out the WoW Launcher (the screen that pops up and basically gives a summary of what's on worldofwarcraft.com) is supposed to warn you if cheats are detected.... I would love, love, love, to hear if any Linux users saw ANY warning on the WoW Launcher that it detected a cheat program.

    31. Re:Apology AND free play time by Anonymous Coward · · Score: 0

      If I was writing a bot, I'd love to get warned every time my bot was detected. That would be of tremendous help in figuring out how to fool their monitor.

    32. Re:Apology AND free play time by GoMMiX · · Score: 1

      Interesting. Would you still love it if you got banned the third time it detected the cheat/bot? You'd be a whole lot of either account stealing, or game purchasing.

    33. Re:Apology AND free play time by DorianBrytestar · · Score: 1

      If you happen to come back to this thread, I would just like to ask what was your "proof" that you were not cheating?

    34. Re:Apology AND free play time by GoMMiX · · Score: 1

      If you read the WoW forums you will find quite a few posts from people who claim they were banned and have no clue why.

      But, more realistically, the average Joe will get banned and not say anything publicly. It seems mostly only the real addicts speak up.

      Even still, all who speak up get shot down by fan-boy-forum-trolls who believe all who were banned were done so for cheating.

      All the Linux users who posted on the WoW forums received just that - a ton of nasty responses from people who believe all banned were guilty.

      It's a nasty place to be. You get banned, people assume you were a cheater. Anyone who's seen people proclaim innocence before would know it's moot. The majority of forum-goers will ignore your plea for help, and the rest will troll your plea with rants about how all those banned are the scourge of the earth.

      It's a position I would be horrified to be in. It'd be like being put in jail - the only law you know is that it's against the law to break the law - being told you have a right to appeal but cannot be present or speak your defense in your appeal - and that you only get one appeal.

    35. Re:Apology AND free play time by DorianBrytestar · · Score: 1
      Create cheat, log in. Game warns you, log out, adjust cheat, repeat until banned or until the cheat is not detected. If you get banned, sign up with one of the trial accounts and repeat. By allowing cheats that have been detected to go on for a bit of time, you are able to gain information on all other things that the known cheater is doing to help you nail other cheaters. You see who they interact with, and by banning them all at once you can remove a lot more of the operation than simply a test account that has nothing more than a level 1 on it.

      As to "some" false positives, you do have to look at the bigger picture, there are acceptable losses in this situation. To expect there not to be out of over 5 million accounts is simply not realistic. As to the appeal process if any, yes, to thhonest person that is falsely banned it sucks. I wish there was some better way for them to "prove" that they were nto cheating. But all in all, I think it is doing more good than bad.

      In the event they did actually create an undetected bot, it would be at nearly no expense at all for Blizzard to update Warden to identify the new program and the bot creator would then be back at square 1


      If they made an undetectable bot, how would Blizzard know to update Warden?
    36. Re:Apology AND free play time by Anonymous Coward · · Score: 0

      A friend of mine had his account hacked on monday, they stripped everything off his Alliance chars (didn't notice I'm guessing that he had a undead warrior somewhere else too) and when he logged on the next morning he contacted Blizzard trying to be polite about it (my advice, seeing as I contacted Sony after my EQ account got hacked when I was still furious - suffice it to say they didn't take too kindly). So far he's got nothing from automated responses, he's called them and they tell him they'll investigate but some of the clauses they put out there are nuts. Blizzard retains the right whether or not you were actually hacked, to not reimburse you if they don't feel like it, if they do feel like reimbursing you they won't ever give you item enchantments (can be very, very expensive - usually is - outwieghs item price fairly often). If you have things with random stats such as "Of the bear" they don't give you the correct item suffix, they just randomize it (+str, +sta is really useful for mage, no really, incase we run out of mana, mana potions, and conjured water and need to hit something with a stick). That's just some of the ones I remember too, most of them are worse (somehow I'm remembering the lesser ones probably because they seem so goofy). A guildie of mine about a week ago was hacked as well, totally stripped (this is all on Gorggonash) and they did nothing to help her. Just to give some perspective, these people don't hack and never gave their info to Anyone or left it even written down anywhere. I know this because the friend actually has my info but I don't have his because he was that worried.

      The only reason Blizzard did anything to help the Cedega users was because of the scale of the banning and the alienation of a rather influential group of computer users (for example, I play WoW on Windows because I compete in CSS, but if I weren't playing CSS right now I'd be emulating WoW in Cedega, I custom build gaming rigs for a living, if WoW banned me, I probably wouldn't have anything nice to say about them now would I? Of the 6 employees of the company (one being the friend who got hacked) 3 of them despise Blizzard now, the owner hates WoW even though he's the one that got us all to convert (from EQ, a DAoC player, and a guy who didn't like MMO's), one of the other techs got hacked and then ignored (was raiding BWL/Naxx, he sure was happy to find his char gone), etc

      Don't be fooled by these tongue-in-cheek acts of customer service, they fucked up big time in banning linux players, unbanning them (and giving them 20 days, i know) is a PR move, and is in no way representative of their usual customer service policy most aptly summed up in the mission statement: "Go Fuck Yourself".

    37. Re:Apology AND free play time by GoMMiX · · Score: 1

      My point with regard to my personal situation was merely the lack of responsiveness of their Account Administration department.

      It's an extremely slow process.

      I'm confident I'll get my account back, and I have a second account I play so it's not a life ending deal or anything - but the point wasn't that - it was merely that the process is extremely slow.

      To say communication is poor between Blizzard and those attempting to recover accounts would be putting it very nicely.

      Now, as proof that the Linux users banned would have stayed banned I offer this:

      Blizzard has a standard policy that they will re-investigate your account closure one time. You can verify this reading the forums. The policy may or may not be stated somewhere, this I am not sure of.

      However, if you read the forums you will find posts where users quote the communication they have had with Blizzard where after a re-investigation they ask again and they receive a reply from Blizzard stating the account was re-investigated on xxxx date and was found to be in violation of blah blah, etc... Which leads me to believe this is either policy or standard practice.

      Now, if you read even on this /. article -- there are replies from Linux users who recently had their account bans lifted who state they did in fact contact Blizzard regarding the account closure - and Blizzard replied and said the account was re-investigated, came up with the same determination, and the account will stay closed.

      I stand by, solid as stone, my determination that Blizzard would never have lifted those bans were it not for the overwhelming support, demand -- and most importantly of all, I think -- publicity provided by the Linux community. (I consider any help from Cadega to be help from the Linux community)

      You are correct, though, in that Blizzard's EULA gives them blanket protection from anything. However, this isn't a legal rambling - it's about customers.

      If it were about legal ramblings, though, I'd imagine some groklaw posters would start quoting cases where blanket protections and EULA's don't hold up in court. Not that many (if any) people would go the full length to sue to get access to their account back -- it's pathetic to think that's realistically the only avenue of true defense they have, though.

    38. Re:Apology AND free play time by DorianBrytestar · · Score: 1

      The wow forums have been a hunting ground for people to post and flame each other on since it's very beginnings. That some folks get attacked on there is the norm, not an exception. The only way the forums will change is to flat out shut them down and do away with them.

      Yes, this was very public because of the sheer amount of "innocent" bannings, people did go berzerk about it. As they should have. And yes, when they ban 2000 people and 1800 of them come to the forums and scream bloody murder they will look to see what is wrong. When you ban 2000 people and 2 people come to the forums screaming, then maybe you won't get enough information to know what is going on.

    39. Re:Apology AND free play time by GoMMiX · · Score: 1

      "But all in all, I think it is doing more good than bad."

      Again, that's an easy position to take until you are one of the falsely banned.

      I would argue that it is not acceptable. Why? Because the cheaters/botters are still in the game. Right now. They're in there. Takes 10 minutes of play time, tops, to find one. There are droves of them.

      Blizzard's anti-cheat system is not keeping them out - and if it's not keeping them out why should it be acceptable that innocent people are banned?

      That's mularky. Blizzard simply saying a program is identified as cheating, without specific details as to how it was detected, could not realistically assist botters. It could take thousands of attempts before they could bypass it - or potentially could NEVER do so. Then, even IF they did get a working non-detected bot for it to really hurt the gaming community in WoW it would have to be publicly available - at which point Blizzard could, with nearly no effort, adjust their cheat detection to detect the new bot. Even if it were not publicly available players in the game would report the bot - and Blizzard could then work off of that. The greater burden would be on the cheater, not Blizzard.


      "By allowing cheats that have been detected to go on for a bit of time, you are able to gain information on all other things that the known cheater is doing to help you nail other cheaters."

      And if you ban them every time they are caught the cheating community never gets a chance to grow. So, why let a cheating community foster for months - when you could stop the community from being created to begin with?

      I mean, really... What if the US Law worked like that? A criminal comes into a community and you just let that criminal foster and commit crimes in the community so you can see how many people the criminal can get to commit crimes too?


      And again, I would like to point out - those who botted and got banned are for a large part already back in the game, right now, botting away - building up another charector.

      They don't care. To them, it's just a mild inconvenience now.

    40. Re:Apology AND free play time by insert_username_here · · Score: 1
      I hate bots in WoW as much as anyone, but Blizzard needs to WARN people that a 3rd party program is running on their system. WARN them. Every time it's detected.

      They do. It's called the Launcher - that was the original idea, to warn people if the Warden detected something before they actually started the game. Unfortunately, I can't get it to work in Linux (because it depends on IE).

      --
      -- Dramatisation - May Not Have Happened
    41. Re:Apology AND free play time by GoMMiX · · Score: 1

      I agree that the forums have always been like that, I didn't think I said this was a special circumstance.

      However, I do disagree that in other mass-bannings anything is different. Every time there is a mass banning there is a huge drove of posts on the forums where people plea their innocence.

      The Linux issue didn't become astoundingly obvious right away - it wasn't until the users themselves were able to identify the problem that anything really happened. I didn't see thousands of posts from Linux users saying they thought they were banned because they run Linux - though there were some - most posts were simply vague pleas from banned players hoping to get their accounts back - with no clue what they can do since emailing wow-accountadmin@worldofwarcraft.com is a fruitless venture.

      The point I'm trying to get across is that even if it's just 2 wrong bans of 2000 - those two people should have a chance. Since I don't think anyone can argue there is a reasonable way to prove you didn't cheat - the only fair and honest thing I can think of to remedy the issue is for Blizzard to provide a couple of warnings to give the player a chance to remove programs falsely identified as cheats.

    42. Re:Apology AND free play time by Anonymous Coward · · Score: 0

      Why not? If you try to write such a bot, you're facing the same penalty already, but have no idea when it will trigger. Knowing makes it much safer.

      If I was really serious about this, I'd first try to figure out their over the wire protocol. I'd then create a sandbox where it would think that it was talking to the WoW server but isn't really. Now it doesn't matter how many warnings I generate.

      If that didn't work, you could trade with friends. Any friend that wanted to use the bot has to let their account be used in developing it.

      If you were a bit more malicious, you'd just set up a bot net, compromise tons of machines, find lots of accounts, and use them for testing.

      Either way providing a clear signal to the user of when cheating has been detected makes it much easier to develop bots.

    43. Re:Apology AND free play time by tiocsti · · Score: 1

      What if (for example) the kernel interfaces change, and your statically linked library is now interacting wrongly with the kernel? Certainly not everyone thinks static linking is a good idea, just for reasons such as this.

    44. Re:Apology AND free play time by Anonymous Coward · · Score: 0

      Very simple: Hire someone who used to work for Loki. Those guys did what you ask, for years, until the company's finances were ruined by the CEO and his wife treating it like their personal ATM.
        The biggest problem for commercial Linux gaming is that most of the industry has somehow internalized the myth that Loki went under solely because they couldn't sell enough to stay profitable.

    45. Re:Apology AND free play time by DorianBrytestar · · Score: 1
      So you are saying that they should do nothing?

      I would argue that it is not acceptable. Why? Because the cheaters/botters are still in the game. Right now. They're in there. Takes 10 minutes of play time, tops, to find one. There are droves of them.

      And it takes you 10 minutes to find one, how long will it take you to find 1000? Also, are you positive that you would NEVER EVER be wrong at all?

      Blizzard's anti-cheat system is not keeping them out - and if it's not keeping them out why should it be acceptable that innocent people are banned?

      Do you know the definition of acceptable losses? Removing or even setting back thousands of cheaters and botters at the expense of a few "innocent" people is ok according to them apparently. It is regrettable, but it can and will happen. Yes, I know that you feel helpless when it is you, and there is nothign you can do about it, but that is not a good enough reason to have them do nothing at all. If you feel so strongly about their policies, I would suggest you speak with your wallet against them.
      Then, even IF they did get a working non-detected bot for it to really hurt the gaming community in WoW it would have to be publicly available - at which point Blizzard could, with nearly no effort, adjust their cheat detection to detect the new bot. Even if it were not publicly available players in the game would report the bot - and Blizzard could then work off of that. The greater burden would be on the cheater, not Blizzard
      Again, you seem to think that it is very easy to spot every botter and cheater in the game and you could never ever possibly be wrong. Friends keep it secret and only tell a few hundred people, as long as it's not published on the web, how is Blizzard supposed to find this info out?

      And if you ban them every time they are caught the cheating community never gets a chance to grow. So, why let a cheating community foster for months - when you could stop the community from being created to begin with?

      To start with, you do not know what those cheat programs are. You have to find them first, and to find them they have to exist. You cannot find and stop a cheat program before it is even known about. That would be at day 1 when the game is started. Now, there may be flags that ban a low level player very early on, I do not use any so I do not know. But you seem to think that every cheat program is detected. You are going to stop many more cheaters by performing a "sting" type setup than you would by stopping the level 1 chracters. You have to acknowledge that. There will be accounts that are tied to credit cards and addresses that they can ban. New trial accounts may or may not have this (never made a trial account in WoW).

      And again, I would like to point out - those who botted and got banned are for a large part already back in the game, right now, botting away - building up another charector. They don't care. To them, it's just a mild inconvenience now.
      We need to get things straight though, there is a big difference between unattended botting, hacking, gold farming and other things. Some things are allowed during normal play and some things are not. Gold farming is completely legitimate up until they sell that gold for real cash. There is no way to honestly differentiate just some poor Joe trying to make some gold for his mount and Gold_Farmer_3242 working for their paycheck. Those things take time to find out. The hacks are easier to find out, but to say that people are in the game levelling back up definately did stop them for a time because they have to level those characters back up.

      I understand that it is very personal to you, but you have to look at the larger picture. There simply will be some situations where an innocent person gets banned and while is sucks, there is really nothing that can be done about it as you have already pointed out.
    46. Re:Apology AND free play time by GoMMiX · · Score: 1
      So you are saying that they should do nothing?


      Not at all. I'm unclear at what point you would have possibly derived that from any of my comments.

      And it takes you 10 minutes to find one, how long will it take you to find 1000? Also, are you positive that you would NEVER EVER be wrong at all?


      I'm affraid I do not see how your reference to a persons ability to find a bot in game, and the time it takes, should at all effect Blizzard's ability to identify them. The point I was making, which I thought was very clear, is that banning the botters does not stop them.

      Do I think it's possible that someone I thought was a bot was not? Of course, but I'm not banning them either, am I? Reporting them merely serves to notify Blizzard, allowing the opportunity for them to investigate. I don't think at any point I have said, or even insinuated that I somehow have better bot detecting skills than Blizzard's program.

      Do you know the definition of acceptable losses? Removing or even setting back thousands of cheaters and botters at the expense of a few "innocent" people is ok according to them apparently. It is regrettable, but it can and will happen. Yes, I know that you feel helpless when it is you, and there is nothign you can do about it, but that is not a good enough reason to have them do nothing at all. If you feel so strongly about their policies, I would suggest you speak with your wallet against them.


      Again, here you are saying I would rather them do nothing about it. I'm affraid I do not understand where you get this from?

      I'm at a loss for time to give your comment the full reply it deserves - however I would like to add, as quickly as I can, that I do applaud actions against cheaters. I'm merely trying to point out that I believe more could be done to shrink that number of false positives without a great burden to Blizzard. I also understand farmers and other forms of cheating are very difficult to detect, and this I fully understand. I'm specifically talking about those accounts whom are identified as cheating merely through the automated anti-cheat software, Warden.
    47. Re:Apology AND free play time by king-manic · · Score: 1

      Blizzard has a difficult problem with cheaters but independant verification of all details would make it an intrackable problem. As a company they'd rather deal with a couple of false positives rather then let the bots run rampant. There may be steps inbetween but I doubt any of them would satisfy you.

      If they added a "cheat detected" thing. It just notifyies you to stop until a new program is created, it wouldn't discourage it as much as a random ban hammer. They just log the infraction and then slam you with a ban hoping to get most of your ill gotten gear/gold. They did the same thing with diablo 2.

      --
      "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."
    48. Re:Apology AND free play time by Anonymous Coward · · Score: 0

      Do you think warnings are a good deterant for something like cheating in WoW? Would you be hestant to cheat if you knew that getting caught would just result in a series of warnings? Blizzards tough, zero tolerance stance on cheating is the primary reason the game is still fairly pure.

      It's also the primary reason why a tiny minority of people are banned, even though they weren't trying to cheat, and never find out why.

      Would it really open up the floodgates for cheaters if instead of an instant, permanent ban for the first offence, people detected cheating were given one single warning before the banhammer struck?

    49. Re:Apology AND free play time by king-manic · · Score: 1

      Or, they could make a game which is even slightly unpredictable in ways that a retarded-monkey-AI couldn't cope, and thus make bot writing either pointlessly difficult (or at least engender a whole new generation of complex heuristic programming and perhaps advance the science of AI...).

      So basically your proposing Blizzard solve an intractable problem? I can't think of too many games where a computer wouldn't be able to play it better then most people. You can add things like enviromental queues but how do you propose to do that without sending packets of data that can be sniffed? You also have to deal with natural latency and the limits on server power as well as havign to market your new game and find peopel who want a game like that. I don't think it's goign to happen.

      --
      "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."
    50. Re:Apology AND free play time by fithmo · · Score: 1

      Not saying you shouldn't be upset or that it's your fault somehow, but "Reason: Inaccurate or incomplete billing information" happened to me when my credit card expired. That's the same reason they game me, but I knew it was just my card. I used the canceled time to finish my last term in school and actually study like I should, then after I graduated I went on the website and updated my information, which reactivated my account and my characters were all still there.

      I'm sorry it hasn't worked this smoothly for you, but I just wanted to point out that they don't always treat customers poorly (even though it seems like many have been).

    51. Re:Apology AND free play time by dbIII · · Score: 1
      Imagine when someone makes a virus/spyware/malware/whatever that runs as a process with the sole intent of appearing to be a bot to WoW

      Someone may do it to be funny but I doubt it would spread far. Seriously - even though removing malware is all too hard for many - if you are running a compromised machine on the internet you are an idiot that may end up with much worse consequences than losing a game account. As for the other stuff - false positives will sometimes happen when they are trying to find new unknown bots - so it comes down to communication as to how well things get resolved and it loks like that is improving.

    52. Re:Apology AND free play time by ChronosWS · · Score: 1

      To understand the typical company behavior with such games you have to understand that the number of cheaters and suspected cheaters is FAR outstripped by the number of people not under suspicion. Game companies generally work very hard trying to root out the cheaters, but the first weapon is almost always a ban of some sort, as this eliminates the threat to the players they want to retain (the non-cheaters.) Even when the ban falls short on precision, it accomplishes more good than the bad of losing a few legitimate customers, because one person's cheating can affect a disproportionately large number of non-cheaters, and the longer it goes on, the less people trust the system to be fair.

      It's pretty simple math, actually: Say you have 100 players, 2 cheaters, and 98 people who you don't suspect. Those 2 cheaters may be affecting the play of 10 or 20 or more of your non-cheating players. You ban 3 people, the two cheaters and one person who looks like they were cheating but wasn't. Now you have 97 players. But those 10 or 20 other players are no longer being treated unfairly and won't stop their accounts because of the cheating. By using the ban, you have lost one legitimate player but potentially saved many more. Whether you later go back and reinstate the one player's account who wasn't cheating depends on exactly what sort of image you want to project and how much time you have to investigate. But from a business standpoint you've done the right thing.

    53. Re:Apology AND free play time by dbIII · · Score: 1
      Now, as proof that the Linux users banned would have stayed banned I offer this:

      Great - an opinion that rules are more important than the reasons behind them. Rules change into better rules as consequences become clear.

    54. Re:Apology AND free play time by makomk · · Score: 1

      By all accounts, most of the Linux kernel interfaces to userland are fairly stable. (I think there are some exceptions; module-loading and other internal bits have changed, and some older V4L2 apps aren't compatible with modern kernels, though linking against shared libraries - or even recompiling the whole app - doesn't help with that. Other than that, it shouldn't be a problem - the major problem is that the library ABIs are far less stable than the interface to the kernel.)

    55. Re:Apology AND free play time by todd10k · · Score: 0
      "Obviously no one wants Blizzard to lax up on cheaters, so the only solution I see is for Blizzard to at least give some warning - and give people a chance to correct/ remove the problem application before they ban them."

      Blizzard does. The WoW loader is equipped with anti cheat technology called the gatekeeper, a rather invasive piece of software. It detect's anticheat software before the game is loaded and gives the cheater a chance to disable it before they login. once they login, all bet's are off.

    56. Re:Apology AND free play time by JackieBrown · · Score: 2

      The same way ID software and Unreal do I imagine.

    57. Re:Apology AND free play time by Rix · · Score: 1

      No, if they warn cheaters that they've been detected, cheaters will know when they're *not* detected.

      It's far better to put the fear of banning in people to dissuade cheaters, even if a few innocents get caught in it.

    58. Re:Apology AND free play time by Rix · · Score: 2, Interesting

      No, there have been a few false bans in the past that were reversed. The only reason it doesn't appear that way is that most cheaters immediately go to the forums to profess their innocence when they're banned.

    59. Re:Apology AND free play time by Rix · · Score: 1

      Your strategy would be a boon to cheat developers. It's really a choice between optimizing against false positives, or optimizing against false negatives.

      Blizzard takes the latter strategy, and it's the right choice.

    60. Re:Apology AND free play time by deathy_epl+ccs · · Score: 1
      No, there have been a few false bans in the past that were reversed. The only reason it doesn't appear that way is that most cheaters immediately go to the forums to profess their innocence when they're banned.

      It's true that there are exceptions, but the opposite is the much more common result.

    61. Re:Apology AND free play time by geekoid · · Score: 1

      becasue you keep paying.

      Have you even sent a letter( Snail mail) to the CEO? Board of directors? no? then why should they be any different?

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    62. Re:Apology AND free play time by irc.goatse.cx+troll · · Score: 2, Insightful

      Whats the difference between a guy who was hacked and all of his items were stolen and a guy who gave away all his items (possibly in exchange for money) and more importantly, how can your friend prove which one he is?

      They can't just do a per-character rollback because then you'll be able to easily dupe all your items by just giving it all away to a laundering account before contacting blizzard. You can't just take all the items back because they could have been legitly given away, not to mention disenchanted, enchanted with something new, or otherwise modified.

      --
      Pain lasts, kid. Its how you know you're alive. Sometimes I think this growing up thing is just pain management-TheMaxx
    63. Re:Apology AND free play time by Rix · · Score: 1

      Yes, because usually the complainers did cheat.

    64. Re:Apology AND free play time by gweihir · · Score: 1

      I hate bots in WoW as much as anyone, but Blizzard needs to WARN people that a 3rd party program is running on their system. WARN them. Every time it's detected.

      That unfortunately does not work at all. With a warning every time, the bot writers would allways be ahead. They need to be surprised by what Blizzard checks, otherwise automated bot detection does not work anymore.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    65. Re:Apology AND free play time by dbcad7 · · Score: 1
      I think the Unreal Tournament solution is better. You buy a CD that runs on Windows, but also installs on Linux. Better than trying to market a separate Linux version. You sell games, the fact that it will run on both Windows and Linux only increases the popularity of the game. The percentage of profit of Linux vs Windows doesn't matter in this type of situation. People that dual boot will buy it, and those who spend more time in Linux than Windows will install it on their Linux partition.

      Think of it like level editors. Not everyone makes their own levels in a game, but game companies include them because it adds value to the software. Just as the ability of running a game on Linux adds value. I doubt these companies are overly stressed about recouping the cost of the level editor.

      --
      waiting for ad.doubleclick.net
    66. Re:Apology AND free play time by deathy_epl+ccs · · Score: 1
      Yes, because usually the complainers did cheat.

      heh. 'cause everybody knows Blizzard usually doesn't make mistakes. yupyup.

    67. Re:Apology AND free play time by Jesus_666 · · Score: 2, Insightful

      I think Transgaming pestered and/or paid them until they agreed that Cedega is not a bot. This is not a story about Blizzard suddenly becoming Linux-friendly, this is a story about Transgaming convincing Blizzard that their product is legit.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    68. Re:Apology AND free play time by petermgreen · · Score: 1

      And how do you propose to sell closed-source software that runs on all versions of 'Nux
      pretty easilly, staticly link the libs that vary and build on an older distro to get arround the one way nature of linux binary compatibility.

      that should be enough to get your app running on any i386 linux distro and any amd64 one that provides a set of i386 libs (debian and ubuntu certainly do, not sure about others).

      obviously if you wan't to support powerpc linux (PS3/older macs) you will have to ship a seperate binary for that, i don't think there are any other linux architectures at the moment that have the performance for a gamer to wan't them anyway.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    69. Re:Apology AND free play time by somersault · · Score: 1

      I guess another point I was trying to make was that if there were a closed-source sideways-compatible Linux version of WoW, would Nux users buy

      While I've never played WoW, I'd buy the next GTA for Linux if I could. I have absolutely no problem with commercial software.. I don't use Linux because I can modify the source, though it's nice to have that option. I do like being able to configure pretty much anything I like without even recompiling the kernel. I do like the fact that I don't have to use Windows, and get a more Mac/Amiga like OS but with the fastest desktop hardware I can get. If only there were decent games to run on it... (and yeah I'm starting to see the merits of consoles a lot more than I used to, though right only play games about 3% as much as I did a couple of years ago..)

      --
      which is totally what she said
    70. Re:Apology AND free play time by Morlark · · Score: 1

      Blizzard already knew that Cedega is not a bot. This isn't a story about Blizzard becoming Linux-friendly, because Blizzard are already pretty Linux-friendly as it is. Blizzard had previously stated (before this unbanning) that they had tested their cheat-detection with Cedega, and had not encountered any problems. The fact that not all Cedega users got banned gives credence to this. So Transgaming did not need to convince Blizzard that their product is legit, because Blizzard was already well aware of that. What is more likely is that Transgaming worked with Blizzard to find out exactly what combination of circumstances were causing some Cedega users to be incorrectly flagged as cheaters, as it says in the summary.

      --
      Santa's suicide mission go!
    71. Re:Apology AND free play time by Anonymous Coward · · Score: 1, Insightful

      You're a twit. Those users pay for the service just as Blizzard's other customers do. As long as Blizzard accepts their money, they should be treated fairly. Feel free to argue otherwise, should you wish.

    72. Re:Apology AND free play time by BronsCon · · Score: 1, Interesting

      The same ones who buy and play the closed-source windows-compatible version on Linux with winE and Cedega (with all the defects and trouble) would, I reckon. Provided, of course, that these defects and this trouble weren't part of the deal (read: the Linux version wasn't based on the Windows version with winE or Cedega).

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    73. Re:Apology AND free play time by Anonymous Coward · · Score: 0

      Yes cause it makes it better. Besides they still don't catch *ALL* the bot programs :)

    74. Re:Apology AND free play time by timbo234 · · Score: 1

      I don't see what the kernel has to do with it, no one's thinking of writing a video game in kernel space code. The kernel interface changes only affect device drivers, and then only drivers which haven't been integrated into the kernel development tree (where they would have been updated by the kernel developers as any changes where made). This only affects things like the Nvidia and ATI proprietary 3d drivers, not desktop and application software.

      The answer to the GP's question is that if Blizzard where to make a native Linux client they'd do it the same way that Opera, Unreal Tournament, Quake 3, X-Plane, Real, Skype, Nero, Flash, Java etc. are done - by statically linking the libs.

      --
      Pre-canned Evolution Links for all those Slashdot holy wars.
    75. Re:Apology AND free play time by Lonewolf666 · · Score: 1

      And how do you propose to sell closed-source software that runs on all versions of 'Nux
      Maybe not on all, but on most:
      Specify (for instance)
      -X.Org 6.9 or higher
      -a minimum kernel version (2.6.x) that has already found its way into the major distributions
      -minimum graphics hardware with suitable Linux drivers

      Of these three requirements, only the third would be difficult (and that is mostly the fault of the graphics hardware manufacturers).

      --
      C - the footgun of programming languages
    76. Re:Apology AND free play time by angel'o'sphere · · Score: 1

      I would love, love, love, to hear if any Linux users saw ANY warning on the WoW Launcher that it detected a cheat program.
      No onw who has clue uses the WoW launcher.

      The WoW only starts when you insert a WoW CD (which is not needed to play, s why should you?), or when you start it via the start menue, or when a upgrade (automatic download) has happend.

      Every competent computer user directly starts the WoW client and not he WoW launcher ...

      angel'o'sphere

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    77. Re:Apology AND free play time by angel'o'sphere · · Score: 1

      Do you think warnings are a good deterant for something like cheating in WoW? Would you be hestant to cheat if you knew that getting caught would just result in a series of warnings? Blizzards tough, zero tolerance stance on cheating is the primary reason the game is still fairly pure
      In theory that sounds good. But in practice, Blizzard does nothing against true cheaters.
      When I reported, because I was pissed big times, cheaters and times and areas, no GM contacted me but I got an "in game mail" that I would need to provide names and times when they are online.
      So I gathered about 35 names of alliance and horde bots mainly in Burning Steppes and Azshara (2 "countries" in the WoW realms). I issued a ticket and a GM contacted me telling me: all is fine, they will take care of that. I asked if he did not want the names and he said: no, thats not needed as I had reported the areas.
      Nothing is happening. All the farming bots are still there, some are even using teleport/speed hacks. The only thing you can do is: meet with players of the other faction in IRC and kill the bots. If you do it alone, the "chineese horde bot controller" only gets anoyed, stops the horde bot and starts an alliance bot.
      Why is Blizzard asking me at which times the bots are online? They are online 24/24 ... in some areas like Winterspring (another country in a realm) lvl 54 playes can't even do their quests because the bots kill all the monsters faster than you can aquire and tag oen as target.
      In fact blizzard does nothing except "wild actions", I really don't believe that they once had proof to ban any Linux user. They just had a statistics, and an automated process to kick/ban players not fitting into it. But playing 24/24 is not one of the things looking suspicious ;D

      angel'o'sphere

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    78. Re:Apology AND free play time by etrnl · · Score: 1

      Um, no. I initially went directly to the WoW client, but switched my shortcuts to go to the launcher instead because I do like seeing the news that they put up regularly on the launcher. I did this to easily keep tabs on further information about TBC.

      Just because people use the launcher doesn't make them incompetent.

  12. What if Cedega didn't exist by Anonymous Coward · · Score: 0

    Looks like a fair deal.

    One has to wonder, however, what would have happened if Cedega did not exist, and the people would have emulated the game through a random SourceForge project.

  13. Blizzard is good about these things by moore.dustin · · Score: 2, Informative
    Blizzard has always been good with communicating bugs, errors, and others issues to and with its customers. Pre World of Warcraft Blizzard saw numerous bugs, hacks and errors posted and discussed on their forums where open communication with the actual developers was the norm. Sure, many game companies do the same now, but Blizzard was a huge company before WoW and you would often see discussions with the top dogs of the company. Rob Pardo use to reply to balance issues in a discussion format(forum) instead of just a static post. While Blizzard has grown and changed, many would still agree they still prize a good product for their customers and making sure it remains good.

    I have my issues with the new Blizzard that made WoW, but deep down I know they still care about making a quality product for their customers.

    1. Re:Blizzard is good about these things by DarkDragoon · · Score: 0

      here here, i concur... (parent deserves more than 3 imo) blizz have always had some problems, but any company does. for example, compare blizz to EA, blizzard care about their customers and support them. i mean heck, i cant imagine that they would be earning much by selling starcraft anymore, but a couple of months ago they released a new patch fixing a few exploits and the like. this all being 8 or so years after the game came out! now take EA into account... they stopped support for Generals: Zero hour in just a few months... (after their initial sales i presume) they only got 4 patches into the game, and none of them fixed the major multiplayer exploit (some of you may know as the scud-bug)... now you cant honestly tell me that blizz dont appear to be the good guys in the gaming industry...

  14. Cedega OK... What about wine? by Sylvak · · Score: 5, Interesting

    I recently installed WOW on linux using Wine... It works great. I hope I don't get banned just because I'm using a different emulator. Does anybody know if they can tell the difference? I didn't see any mention of Wine in the article.

    If anybody has a clue on this, please reply.

  15. potential modification by abigsmurf · · Score: 1
    The trouble with things like this is that it potentially can be used for hard to spot hacks. Usually it's not to hard to scan for known hacking problems but when you introduce vmware/emulators/interpreters it gets complicated. if an simulated windows envoironment is isolated from the Linux side of things, potentially you could run a memory altering program in linux that effects the game without it being visible in the windows part.

    Blizzard probably allowed it because such a tiny percentage use linux to run WoW that it's easier to monitor for dodgy activity. That said, if you've access to Windows I can't see you wanting to run it through windows. The game is demanding enough during raids without running through an emulator or whatever.

    1. Re:potential modification by Sylvak · · Score: 1

      You'de be suprised of the performance on linux. I'm getting real good FPS using opengl (just have to make sure you use the hardware acceleration).

      Also, on a windows box you usually run an anti-virus which can take up system resources. On top of that, there's spyware to consider which is a non-issue with linux.

      I run a dual core amd 64 and I have a feeling that linux kernels know how to use these resources better than windows (I run gentoo, so I know for sure that compile time is greatly reduced with a dual core). From my experience, I wound't be surprised to see better performance under linux with a dual core 64 cpu.

    2. Re:potential modification by Lehk228 · · Score: 1

      a system level process in windows, or any process that uses SMC and encryption to hide itself can be just as invisible. the best way to spot cheating is to find the effects of reckless cheating, look for people who are playing just a little too perfect, such as fishing for 72 hours straight or being withing milliseconds of perfect timing all the time in combat. this then escalates the conflict untill bots have to be made less efficient than a human player and still risky.

      --
      Snowden and Manning are heroes.
  16. Blizzard "supports" an unsupported environment ... by AHumbleOpinion · · Score: 5, Informative

    No anti-cheating effort will be 100% error free 100% of the time. I think judgement should be made on how often errors occur and how a company handles reports of errors. The statements before and after indicate a pretty decent handling of the situation. Especially for an unsupported OS. Apparently not all Cedega users were banned, the problem must have been intermittent. This is consistent with what many Cedega users were saying, that they have been playing and everything was fine.

    So, they test in an unsupported environment and promptly investigate problems and address them. IMHO Blizzard is showing Linux some respect, as they did many years ago for Macintosh when most people laughed at it. Hopefully history will repeat itself.

    What they said before the investigation when the report of problem first came in:

    "We have been testing our security software with Cedega. Cedega was used and tested before the security procedures and during the security procedures. From this testing we have yielded no hits, meaning Cedega, by itself, does not incur an account suspension. We have accounts of several Cedega users who have been playing normally during the time that these processes are running. Again, these people are not being suspended simply because of using Cedega or Linux. We are in contact with the people at Cedega and following up with them regarding individual accounts. To answer the OP's question, no it is not against the ToS to use Linux or Cedega. We continue to monitor the situation to prevent cases of false positives and to rectify them if they do occur."

    http://forums.worldofwarcraft.com/thread.html?topi cId=47009071&sid=1&pageNo=3

    What they said after investigating:

    "Greetings,

    As you know, Blizzard Entertainment traditionally makes a serious commitment to protect the World of Warcraft community from players who gain unfair advantage through hacks and exploits. Last week, our administrators implemented bans on a large number of accounts that were identified acting against the terms and the spirit of the game.

    However, it has since come to our attention that a very small percentage of those accounts should not have been banned. This case of mistaken identity seems to be isolated to users of an unsupported, Linux-based Windows emulator called Cedega.

    Once this pattern was brought to Blizzard's attention, our staff worked directly in conjunction with the Cedega development team in a rigorous and thorough review of the situation. We have since determined that your account was one of those accidentally flagged, and as such we are immediately reinstating your account to fully playable status.

    Blizzard Entertainment deeply regrets the error, as we understand that this brief account closure presented you with an inconvenient and highly frustrating experience. We remain firmly committed to enforcing our regulations and suspensions for those exploiting our game, in the interest of ensuring that our legitimate customers have the best possible play experience. In this case, however, we regretfully caught a handful of innocent customers in the process, and for that we offer you our genuine apology.

    In consideration of our error, we are applying a credit of two weeks play time onto your account, in addition to crediting back the time that your account was locked. This comes to a total of twenty (2O) days credit, which should be visible on your account within the end of the week.

    If you have any other questions or concerns regarding this account, please do not hesitate to let us know. We appreciate your extraordinary patience in this matter and hope you will continue to enjoy your time in World of Warcraft.

    Regards,

    World of Warcraft Support Team
    Blizzard Entertainment"

    http://www.linuxlookup.com/2006/nov/22/blizzard_un bans_linux_world_of_warcraft_players

  17. What about this poor guy by DigitalReverend · · Score: 1
    --
    I read Slashdot for the headlines, because the headlines, unlike the articles, are usually original and never duplicated
    1. Re:What about this poor guy by Anonymous Coward · · Score: 0

      Unattended play = botting

    2. Re:What about this poor guy by Rakarra · · Score: 1
      Probably not. Why should he?

      According to the terms of service, he cheated.

      The slashdot headline was very misleading, since WINE had nothing to do with his banning.

  18. Re:Game Police by Usekh · · Score: 1, Informative

    "Ban gays"? please. They did nothing of the sort. I know this is an on-line forum, but it isn't Fox News. A little restaint on the hyperbole please. And yeah, just up to 7 million players. They are really eroding that player base.

  19. Nobody caught the error before the bans? by nschubach · · Score: 2, Insightful

    One wonders if it should have even happened at all? Did they not catch the fact that there were tons of people all getting the beat stick at one time? Couldn't they correlate this with the fact that most of them were on the same OS? Have we moved beyond the stages of "innocent before proven guilty"? Is this how Vista's licensing will be handled as well? "Might as well ban everyone, if they feel they need to get back in the game, they can petition." It seems kind of counter-productive.

    Sorry for the rant, but this reflects on the society we are in today. Is it okay to ban someone without first investigating the cause?

    --
    Every time I start to have faith in humanity, I ruin it by driving to work between 7 and 8 am.
    1. Re:Nobody caught the error before the bans? by Anonymous Coward · · Score: 0

      When Blizzard does a ban, they tend to do it in sweeps (except in extreme cases) - so they always see a ton of people get banned. No big surprise there.

      Then again...I don't think the 5 Linux gamers out there signify "a ton."

    2. Re:Nobody caught the error before the bans? by 0racle · · Score: 1
      Sorry for the rant, but this reflects on the society we are in today. Is it okay to ban someone without first investigating the cause?
      When dealing with a private corp, yes. They do not need to investigate and can ban you from their service at any time with no cause, you have no right to use it. This is not the police or branch of the government, there is no burden of proof that has to be met. If your client matches a fingerprint that looks like you're cheating, you're gone and usually that's it.

      Mass banning are normal for WoW and quite frankly they ban innocent people all the time. They don't care because it works in their favor. They sell another unit of client software and get great publicity about being 'hard' on cheaters and being the 'only' MMO doing something about it.

      The only reason that they reversed this one is because every time they ban a whole group they start getting complaints form people banned for no cause. Those complaints got louder and louder. This move was to save face, not out of any real concern that they have for their playerbase.
      --
      "I use a Mac because I'm just better than you are."
    3. Re:Nobody caught the error before the bans? by rob1980 · · Score: 1

      It's their plan to ban a bunch of people all at once, that's why about every month or so you see a story about how Blizzard dropped the hammer on another 60,000 accounts. It doesn't matter what OS is being used here because there are people who will migrate to Linux for the sole purpose of trying to get around Warden. Warden was generating false positives and Blizzard wanted those fixed. All it shows is that a program is only as smart as the person writing it; there are no correlations to society here.

    4. Re:Nobody caught the error before the bans? by Rakarra · · Score: 1
      One wonders if it should have even happened at all? Did they not catch the fact that there were tons of people all getting the beat stick at one time?

      There weren't "tons of people" though. The number of Linux users make up a very small percentage of the total number of WoW users. According to both Blizzard and Transgaming, only a small percentage of the actual Cedega users were banned. Most cedega users like myself and like Blizzard's in-house testers and four of my co-workers weren't flagged by the Warden bug (though one of my co-workers was). How many people were banned in this last sweep? Tens of thousands? Blizzard likes to store up the bans and apply them all at once, supposedly for PR purposes. The percentage of banned users who used cedega was pretty small.

      Sometimes certain bugs just don't show up in testing because they are so rare that they only become apparent when the program is applied to millions of people. I'm more annoyed at the various users Blue posters (Tseric specifically) who were unwilling entertain the notion that any of those cedega users had done nothing wrong. They had a little too much faith in the system.

    5. Re:Nobody caught the error before the bans? by IamTheRealMike · · Score: 1

      Wine/Cedega reports itself to apps as some version of Windows, so no, without some special case trickery they cannot detect that the bans all affected Linux users. Maybe in future they'll add support for that.

    6. Re:Nobody caught the error before the bans? by Ash-Fox · · Score: 1
      Wine/Cedega reports itself to apps as some version of Windows, so no, without some special case trickery they cannot detect that the bans all affected Linux users.
      Because looking up Windows registry keys like HKEY_CURRENT_USER\Software\Wine etc. Is apparently 'special case trickery' now.
      --
      Change is certain; progress is not obligatory.
    7. Re:Nobody caught the error before the bans? by david.c99 · · Score: 1

      Is it okay to ban someone without first investigating the cause?I would say that Blizzard "investigated" the cause because they "found" something to warrant a ban. Exactly how much more "investigating" are you suggesting? maybe a phone call to each person saying: "We think you are cheating, do you have a explanation for this?" Out of 10,000 accounts banned, how many of those "phone calls" (or whatever) are going to say: "Oops, guess you caught me .. sorry"?? hmm?? No ... Blizzard works like the Court Systems in the U.S. with regards to a Grand Jury. Blizzard finds evidence of a crime against them, then issues the indictments (Ban) against you. In a Civil Proceeding, it's not "innocent" until proven guilty, it's just a "preponderance of the evidence". It's up to the person that is "banned" to prove the ban was unjustified. Seems perfectly reasonable to me and seems to be in keeping with how the "Civil Legal" system works.

  20. Sony's never banned for playing under Linux by everphilski · · Score: 0, Flamebait

    And my friends and I have been playing EQ since 2001.

    And on the flipside (my wife plays WoW) ... they still have downtime problems to this day. Even on medium pop servers. Just last week she was getting disconnected every 30 seconds. She put up with it for 15 times and then gave up in frusturation. Meanwhile my trader in Everquest never disconnected...

    1. Re:Sony's never banned for playing under Linux by nschubach · · Score: 1

      With the Playstation on the market now, people have to come up with reasons to bash Sony, even if it is completely off the wall.

      --
      Every time I start to have faith in humanity, I ruin it by driving to work between 7 and 8 am.
    2. Re:Sony's never banned for playing under Linux by Anonymous Coward · · Score: 0

      Well, I think the bandwidth costs for the five people that play Everquest is a lot less than the people that play World of Warcraft...

    3. Re:Sony's never banned for playing under Linux by C0rinthian · · Score: 1

      Funny, I havn't been DC'ed from my high pop server in a few weeks. Isn't anecdotal evidence wonderful?

    4. Re:Sony's never banned for playing under Linux by everphilski · · Score: 1

      She plays on Blackrock, cause Mal'Ganis (where her 2 level 60's reside) now has queue times of 40+ minutes after 7pm, which is when our son goes to bed...

      I havn't been DC'ed from my high pop server in a few weeks
      Yeah. A few weeks. Game has been out for 2 years. You think they would have it figured out by now ...

    5. Re:Sony's never banned for playing under Linux by C0rinthian · · Score: 1
      Yeah. A few weeks. Game has been out for 2 years. You think they would have it figured out by now ...
      Figured what out? Care to enlighten us as to what Blizzard is doing wrong? Are you one of those brilliant people who screams 'Fix teh servars!!' as if the admins were sitting there playing quake all day?

      You expect flawless uptime for $15/month? Good luck with that. The only reason EQ might have been more stable (and I question that assertion) is because it served a fraction of the player base WoW has to sustain.
    6. Re:Sony's never banned for playing under Linux by everphilski · · Score: 1

      ... a fraction of the player base, with a fraction of the number of servers ... no, I don't just scream at them all day assuming they are lazy buffoons, but i know a thing or two about networking (Formerly a network technitian and a high level support representative for an isp, currently a engineer who writes code... and yes i have written networking code) and computers and I **have** seen other pay services that operate better. Not just Everquest; virtually every other pay service was better. It is reminiscent of battle.net; granted that was not a pay service although ad-supported. There is obviously still problems in their system that they haven't worked out.

  21. Re:But they were cheating! by Anonymous Coward · · Score: 0

    I would also like to say "eat shit" to all the hateeverybodyers who said, "Even though I can't stand WoW, I can't stand shameless corporate shills either. So it's a tossup. In this case, they were both wrong, so it's a win/win situation for me."

  22. Now.. by Anti+Frozt · · Score: 1

    If only we could get the people responsible for fixing this onto the Druid dev team.

    --
    In C++, friends can touch each others private parts.
    1. Re:Now.. by jvanber · · Score: 1

      Amen!

    2. Re:Now.. by geekoid · · Score: 1

      yes, because like all classes, they're over powered.
      Or
      yes, because like all classes, they're under powered.

      I'm not sure which side your comment was about, so I agreed to both.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    3. Re:Now.. by Anonymous Coward · · Score: 0

      Hahahaha, spot on =D

  23. Re:Game Police by Foofoobar · · Score: 1

    Yes banning gays. They did not allow gay guilds and even posted public policy on this including banning players. For someone who plays the game, you don't seem to know much about it. And at 7 million players, is it ok to indiscriminately piss people off? Would it be ok if I had an OS and decided to just start disabling peoples computers because I didn't like the way they were using them?? Why does having more subscribers make their actions morally justifiable?

    --
    This is my sig. There are many like it but this one is mine.
  24. They must be run by accountants by zeiche · · Score: 1

    Would one or two free months kill them? 20 days seems a bit calculated, stingy.

    1. Re:They must be run by accountants by freshman_a · · Score: 1

      Cedega users were locked out of their accounts for, what, ~5-6 days, and received 20 days free play time. I've been playing WoW since day 1. Of all the times servers were down and my account was unaccessible/unplayable (which has been way more than 5-6 days), I've received 10 days free play time. What Blizzard did was hardly stingy, IMHO.

    2. Re:They must be run by accountants by ArcticCelt · · Score: 1

      That's exactly what I was thinking 1 month would have been a nice round number. It's not specially the playtime they lost but more the insulting harsh email they sent in the first place. Blizzard only started moving because the users organized in the public forum of Cedega and because Slashdot made the case public, if it was a group of less savvy users, they would have lost their money and accounts.

      --

      Yahh, hiii haaaaa! -Major Kong, from Dr. Strangelove
    3. Re:They must be run by accountants by assassinator42 · · Score: 1

      You don't compare one company to itself to see if it's stingy. You compare it to another company/MMORPG. As I don't play them anymore, I don't know if it's stingy or not. Personally, 20 days sounds pretty good to me.

    4. Re:They must be run by accountants by Ash-Fox · · Score: 1
      Cedega users were locked out of their accounts for, what, ~5-6 days
      20 days.
      --
      Change is certain; progress is not obligatory.
  25. Re:Game Police by Usekh · · Score: 0

    Actualy I know rather more than you it seems. Re-read what actualy happened carefully then get back to me. No-one was banned simply for being gay. But nice bit of slander there. Or is it libel when it is in print?

  26. Re:Game Police by Anonymous Coward · · Score: 0

    If they had only made them all factions PVP, it would not have been a big deal at all.

  27. Re:The reason: Linux is hell to support by shawn(at)fsu · · Score: 2, Informative

    But Linux is just impossible to support (too many distros, too many configurations, too many kernel versions, too many GUI environments, too many ways to fuck up, etc).

    That's funny I seem to remeber a version of Unreal Tournament (2004 maybe) released a linux version along with the windows DVD's.

    --
    500 dollar reward for tip(s) leading to the arrest of the person(s) who stole my sig.
  28. Re:Cedega OK... What about wine? by laffer1 · · Score: 1

    Or using wine in another OS besides linux... what about BSD?

  29. Re:Blizzard "supports" an unsupported environment by interiot · · Score: 1

    Any word on whether their anti-cheat software detects use of Linux-based tools that can enable cheats, like /dev/kmem? I would guess they do not.

    If they don't have the ability to check whether cheat are being used on Linux, then cheaters will flock to it at some point. And the only thing Blizzard can do is observe behavior on their end and try to divine whether someone appears to be cheating, and try to guess if this is the oncoming wave of cheaters. And that's pretty much what happened, and how they described what happened (except they left out the "cheaters may flock to this tool" part).

  30. Now The Winers Can Stuff It by emilyridesabmx · · Score: 1, Insightful

    I'm glad that Blizzard reinstated these folks, because the whining was absolutely unbelievable. It was like an addict denied his methadone. Everyone was convinced that Blizzard was out to get them, and now we see that isn't the case. The acted reasonably, so all the Linux Professional Victims can drop it.

    --
    Et In Arcadia Ego
    1. Re:Now The Winers Can Stuff It by Cauchy · · Score: 2, Insightful

      I broke my addiction. I woke up from a dream about WoW in the middle of the night last week, and I decided it had gone too far. You end up spending every moment not at work playing. I got out of bed, canceled my account, and deleted WoW off all my computers. My wife was very happy. I did have withdrawal though. I was in a game store over the weekend, shivering, trying to find some methadone (a new game) to replace my my heroin (WoW). I settled on ATITD (which has a Linux client). I'll never get addicted to that---it is too boring.

    2. Re:Now The Winers Can Stuff It by geekoid · · Score: 1

      "You end up spending every moment not at work playing."
      You maybe, but not most people.

      Maybe you should just pass on games? Take up Kyaking or something.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  31. Re:Cedega OK... What about wine? by Johnny+O · · Score: 1

    I have NO IDEA what others are running that got them banned. I play almost EVERY day (yes an addict). I have played since about a month after the game was released.

    I have never used windoze. Slackware Linux with Cedega.

    I never got banned. I read all the posts over at cedega and feared the worst, but never a problem.

  32. Re:Game Police by Foofoobar · · Score: 1

    Nice. Claim to know more but remain vague. In other words, you are unfamiliar with the incident but want to deny it anyway.

    --
    This is my sig. There are many like it but this one is mine.
  33. Are you sure that Blizzard did this on purpose? by Anonymous Coward · · Score: 0

    Seems to me like the game probably detected that it was running on an environment which was not 100% known to it, and thus thought it was being hacked.

    Blizzard goes to some length to detect bots and cheating programs. Looks like CEDEGA got caught in all that checking, but once Blizzard verified the situation, they fixed the problem.

    So nothing to get excited about. Just a technical issue and not some anti-linux conspiracy...

  34. Re:Game Police by GoMMiX · · Score: 1

    Odd, as I recall several people for recruiting as an openly gay guild. As I recall, their reasoning was that sexual orientation was not something that should be a part of WoW, or rather - as it was put, I believe; "Contrary to the essence of World of Warcraft."

    And I believe it was a forum ban, not an account ban. They were *warned* in game, banned on forums.

    Personally, I agreed with Blizzard on that one - sexual orientation should not be part of the game - and certainly not advertised in chat channels and on forums - youngsters play this game and can be influenced by that type of IRL stuff.

    Besides, what would a guild full of nothing but Paladins be able to do anyway?

  35. Next step by mrchaotica · · Score: 2, Interesting
    they worked with the Cedega folks to get this resolved, thus supporting the Linux community

    Yeah, now the next step is to release a native Linux version of the game. After all, it must be portable code since it runs on Mac OS already...

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    1. Re:Next step by AliasN · · Score: 1

      That also means it's already OpenGL, not just directx (OpenGL is the only option on mac, can be used on windows with the -opengl switch). I would like to see them do the same sort of thing that is done with NWN: offer the executable client downloadable from the web, and then just use the windows/mac MPQs (WoW data files).

  36. Bannings based on flimsy faulty evidence by egarland · · Score: 1

    Blizzard has historically done a great job at catching the bad guys without catching innocent people. They probably caught some people who didn't deserve it but they were generally fair. This latest round wasn't like that at all. It would appear that they are currently targeting wow-glider and anti-afk macros so aggressively, they are using unreliable tactics prone to false positives.

    I've been paying attention to this latest wave of bannings because my guild's main tank got hit and he has no idea why. I've talked to him at length and tried to figure out possible triggers. Nothing we've come up with yet would explain things. The most likely candidates include logging in from friends machines but he's talked to them and nobody seems to have installed any of the types of cheats that I know about.

    Right now Blizzard's justice system is operating in a black box. They hide behind email auto-responders that claim to have "reinvestigated" their "extensive in-game logs" and technicians who handle appeals but don't seem to be given any details beyond "cheat detected". We don't know what their evidence is. We have to trust that when they ban it's legitimate.

    Legally, Blizzard hides behind WoW's terms of service that says basically that they can yank your account anytime they feel like it with or without a valid reason. This is only part of the agreement between Blizzard and us though. Before investing hundreds and thousands of hours into characters that they can rip away at any time we expect them to be fair about doing so. We expect them to have a good reason and reasonable evidence and until now, they have upheld that.

    In this latest round of bannings Blizzard banned unfairly. They banned innocent people based on flimsy faulty evidence and called them cheaters and lairs when they complained. The evidence that this was happening was there before this announcement but this is irrefutable proof. Unbanning the people who got banned for using Linux is a good start but what about all the other people who were innocent and got banned? Are we to believe that these are the only unfair bannings? The only mistake made happened to be in a tight active community with commercial representatives? Doubtful. I want to see Blizzard chow down on a big piece of humble pie this Thanksgiving and start actually looking at the evidence against people and un-ban the innocent victims of their latest dragnet banning scheme.

    Blizzard usually does a great job at balancing protecting it's customers and protecting the gaming experience. This latest round of bannings stands in stark contrast to that. Someone, somewhere obviously got overzealous and decided to ban based on flimsy faulty evidence. I won't have any trust in the fairness of Blizzard's system until I see more people get un-banned.

    --
    set softtabstop=4 shiftwidth=4 expandtab nocp worlddomination
  37. Still will not go back. by Anonymous Coward · · Score: 1, Interesting

    I am sorry but "Sorry" is not enough for me... This will happen again and again and again. I am sure its nothing against Linux, just their paranoid ways.

    I had been playing WoW from Friends and Family to present (well about 6months ago). I stopped playing as it became a serious pain to play WoW over wine. Yeah I know Cedega.. blah blah. I do not support that crud. So I stopped playing. I had at that time 3 60's and was pimped out. I just could not bring my self to hack wine to play wow every time I needed to patch.

    Reading the "WoW banned Cegeda players" made me very happy really it did.

    I was hoping enough of the players from the Linux community would push blizzard to finally release their Linux client. (Yes there is one) and we could play with out all the needed hacks. I would instantly reinstall and play again if I was able to do it native. As the way it is now I just stopped paying for something that I had to support my self... Not the reason I play a game.

    Blizzard if your reading this (like you care) I am sure many of us would use the Linux client and expect no support from you except patches when you do version bumps. Forcing us to emulate a win32 env. is not the way to go. It does not play well.. period.

    my two bits.

    Off to do something else with my *nix box.

    Cheers.

  38. Re:Cedega OK... What about wine? by Anonymous Coward · · Score: 0

    As far as I understand it, every single Linux user who got banned was running it under Cedega, especially since Blizzard has been known to (or at least claims that they have,) worked with the Cedega team in the past to fix issues with WoW (like the old minimap problem.)

    I haven't heard any accounts yet of anyone being banned while running under Wine. Myself included.

  39. Re:Cedega OK... What about wine? by Anonymous Coward · · Score: 0

    They didn't ban you because of your leetness and also because you possess the "Sword Of A Thousand Truths"

  40. Network effects magnify bad PR by 2008 · · Score: 1

    And the whole point of an MMO is network effects. Hardly any people use linux to play WoW. But think of how many players have a friend or guild-mate who plays using linux... they had to fix it.

    --
    I quit!
  41. Re:The reason: Linux is hell to support by Anonymous Coward · · Score: 0

    Warning, anecdote != data, but i couldn't get it running on any of my three boxen. Debian/SuSe/Redhat, no matter what i did i couldn't make it run on any of em.

  42. Re:But they were cheating! by Harik · · Score: 1

    Bah, stupid AC. I can burn my Karma, so can you.

    I don't have everybody. I think the Wine/Cedaga team is pretty cool. I think the standalone Blizzard games were fun to play. I think WoW was a great game... when I played it in 1992. When it was called "DikuMUD". But static classes, continual grind and trivially automatable gaming (But banned if you do!)? That's hardly 'fun'.

    If we're trying to see who's the best at something a computer can trivially do, let's have a game where you just get two numbers and add or multiply them! It'd be FUN! You get 1 point for each correct answer, and 0 for each incorrect answer, and there's a leaderboard that shows how many you did. Throw in a horribly bloated but graphically pretty client, and draconian anti-cheating measures. Require a webcam to prove you're not using a calculator or getting help... or outsourcing to china.

    It sounds like FUN!

  43. Are you freaking kidding? by Lanoitarus · · Score: 4, Insightful

    How the hell is parent modded Insightful? Gee, if there werent any people using bots, this wouldnt have been a problem in the first place, either.
    If they didnt chase after those people in the first place, this wouldnt have been a problem in the first place.
    If there wasnt ever a such thing as a computer invented, this wouldnt have been a problem in the first place.

    Or perhaps most astutely of all... If Linux users represented enough of a market share to economically JUSTIFY blizard putting the time and effort into making a linux client, this wouldnt have been a problem in the first place.


    I dont think i've ever seen a more fitting place for the line "cry more, noob". Yes, linux is great. Yes, it would be nice if there were more major games for it. No, its not a company's fault that they dont waste time catering to a fraction of their market. Blizzard is already unusual enough in fully supporting macs at launch.

    1. Re:Are you freaking kidding? by operagost · · Score: 1

      The problem with the whiny brats on Slashdot is that most of them are too young to have gone through this already with OS/2 in the 1990s. Hopefully, the struggle with the ISVs doesn't end the same way (I don't expect it to with the protection afforded by the OSS model).

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    2. Re:Are you freaking kidding? by Drooling+Iguana · · Score: 1

      We had Galactic Civilizations. What more could you ask for?

      --
      ... I'm addicted to placebos
    3. Re:Are you freaking kidding? by Scott+Lockwood · · Score: 1

      How do you reconsile your stance with the fact that there are more Linux users than Apple users, and yet, Blizzard and all the other game companies routinely release software for OS X?

      The fact is, the original observation DOES have some merit, your entertaining rant aside.

      --
      But this is slashdot. A slashdoter who didn't build his own computer is like a Jedi who didn't build his own lightsaber!
    4. Re:Are you freaking kidding? by NeoOokami · · Score: 1

      More people running OS X are interesting in games than there are Linux users running games. The crowd primarily interested in gaming being content to settle for Cedega/WINE solutions only making the feasibility of ports even less so. Now that OS X is on x86 such a future could be in sight for Apple users as well, however they also tend to be a bit less hard core and tolerant of aggravations such as emulators than Linux users.

    5. Re:Are you freaking kidding? by TaggartAleslayer · · Score: 2, Insightful

      Which distrobution? Which kernel? Which GUI?

      The reason Linux doesn't have full gaming support is that the community simply hasn't chosen a stand-out front-runner. With Ubuntu's rise in popularity, I could see us getting a few "RUNS FINE ON UBUNTU!" stickers on the rare game box, but until we are no longer at a point that every person is running a completely different config, we're not going to get serious gaming attention. Debian, Suse, Slack, Knoppix, Fedora? Gnome, KDE, Xf?

      Saying, "Make it work on Linux" is just plain silly, and any real *nix user knows that.

    6. Re:Are you freaking kidding? by R.D.Olivaw · · Score: 1
      Why are the dist, kernel and GUI important?!

      ok, let's not disect. Let's just say that since it's been done before with success (neverwinter nights) then it can be done. I've played NWN on 3 different districutions, kernels and guis without any problem.

    7. Re:Are you freaking kidding? by xtracto · · Score: 1

      I could not agree more with you, that is in my opinion the problem with Linux, even if they choose Ubuntu then you have Xubuntu, Kubuntu or GUbuntu (the standard gnome). I recently replaced my Ubuntu installation with the Xubuntu one. I found Kubuntu and Ubuntu to be VERY unstable (not slow, unstable) and now that I installed Xubuntu my machine is running perfectly. (BTW Xubuntu ppl when you install the 6.10 the homepage in firefox still has 6.06 number ... mmm).

      If I were a commercial game development house I would choose Red Hat or Suse (although I dont like suse right now because of the Novel_MS deal...) and state in BIG RED LETTERS at the beginning of the EULA that the software is supported only on such specific platform (i.e. RH Enterprise Linux Desktop 2.0 ). Of course it *might* run on other "compatible" OSes.but those would not be supported.

      --
      Ubuntu is an African word meaning 'I can't configure Debian'
    8. Re:Are you freaking kidding? by Kidbro · · Score: 1

      It's a wonder any software works at all on Linux, isn't it?

      The problems you describe are not unique to gaming development (yes, I develop commercial software for Linux for a living, thanks for asking). However, if you get your act together, you can quite easilly specify a minimum set of requirements a system needs to fullfil in order to be able to run your application.
      Your chosen desktop environment is usually irrelevant when it comes to games. What you expect from the kernel is not impossible to indicate, and versions of other critical dependancies are also possible to document.

      Yes, the list of "minimum requirements" would be longer for Linux than Windows, but people who want to run games on Linux would live with that. Heck, now we generally need to fall back on Cedega or (patched versions of) Wine - which generally is a significantly greater amount of trouble.

    9. Re:Are you freaking kidding? by Anonymous Coward · · Score: 1, Insightful

      i dont recall having trouble running any of the native linux games across the several linux distros i've used over the years. if a small outfit like Introversion can make it happen then it shouldn't be a problem for corporations with deep pockets.

      you appearently are not a real *nix user or at least not one who plays games. statically linked libs work just fine. usually the only minimum requirements are kernel version and a few libs all modern linux distributions will have already.

      this is really not as difficult as you guys make it sound.

    10. Re:Are you freaking kidding? by ivan256 · · Score: 1

      versions of other critical dependancies are also possible to document

      They're also typically open source, so you can just ship them with your product.

      But as long as linux gamers are willing to do the work for them by getting the product to run under Wine, why should a company bother spending money on a port?

    11. Re:Are you freaking kidding? by Scott+Lockwood · · Score: 2, Insightful

      I have two words for you: NeverWinter Nights

      How is it that NWN manages to run on just about every platform I've tried to run it on? I think you're a wii bit too concerned with technical details that are actually not that large a hurdle.

      --
      But this is slashdot. A slashdoter who didn't build his own computer is like a Jedi who didn't build his own lightsaber!
  44. Re:Game Police by Usekh · · Score: 1

    In other words I am 100% familiar with the incident and no-one was banned for being gay. Go on, show me evidence they were.

  45. Re:The reason: Linux is hell to support by Xipher · · Score: 1

    Yes, the Linux client was included, I have the Collectors Edition DVD that can prove it. It wasn't "officially" supported but the port was done by Ryan "icculus" Gordon. http://www.icculus.org/ He is also working on Unreal Engine 3 with Epic Games as well. It had 1 nasty bug right at the beginning, that actually ended up showing its head in the Windows client a few patches down the line. To say the least I have always been happy about Epic Games and id Softwares Linux support.

    --
    I don't know everything.
  46. WoW Launcher does warn about 3rd party ... by AHumbleOpinion · · Score: 1

    I hate bots in WoW as much as anyone, but Blizzard needs to WARN people that a 3rd party program is running on their system. WARN them. Every time it's detected.

    I believe Blizzard's WoW launcher does so to a degree:

    "Automatic Trojan/Cheat-Program Scan"

    "If a Trojan or third-party World of Warcraft cheat program is detected on the system on which the Blizzard Launcher is running, a message will appear with additional helpful information. Trojans are hidden programs designed for a number of malicious purposes, such as spreading computer viruses and stealing World of Warcraft account and password information. The Blizzard Launcher is intended as an additional level of security against these programs, but we strongly recommend that players also install dedicated anti-virus software on their computers."

    "Third-party cheat programs are designed to give players an unfair advantage in World of Warcraft. The scan that the Blizzard Launcher performs is provided solely for your protection and to give you an opportunity to remove any detected cheat program before you play World of Warcraft. It does not report any information back to Blizzard. If you choose to bypass the Blizzard Launcher (see below) and run World of Warcraft without removing any cheat program it might have identified for you, you risk having your World of Warcraft account closed if the cheat is detected while you're in game, regardless of who was responsible for installing it."

    "We've often found that players whose account information had been compromised by a Trojan program or whose World of Warcraft accounts were banned for using a third-party cheat program while playing were unaware that these programs existed on the computer they used to play the game. This scan will be particularly helpful to those players who share computer access with multiple users, as is the case in Internet gaming cafes and single-computer households."

    http://www.worldofwarcraft.com/misc/launcher.html

    1. Re:WoW Launcher does warn about 3rd party ... by GoMMiX · · Score: 1

      This is very interesting.

      I had no idea.

      Sadly, that screen is like the EULA - people just click and go. I'm ecstatic to hear they actually do this - but I would wager less than 1% of WoW players actually know this exists - let alone where to look on that screen for information.

      That sucker should pop up it's own window for something so important, one would think. Something to really get the users attention and make sure they understand what is going on.

      Additionally, a popup should occur while the player is in game. From what you quoted above - it would seem the two detection systems are different - thus it's possible the WoW Launcher might not identify something that Blizzard's other software would identify. (That's easily confirmed by the fact they state the WoW Launcher's scan does not send any information to Blizzard, whereas we know the in-game detection, Warden, does.)

      That's a very interesting bit of information, and seems like Blizzard is already partially there.

      HOWEVER, I would definitely like to point out that an awful lot of Linux users got banned -- did any of them receive such a warning on their WoW Launcher? Maybe they did, and just didn't notice it -- or even worse - maybe no such warning was given at all - and the function of the WoW Launcher is completely moot.

      What if the program is an IM window, or something else that may not run until after the WoW Launcher has already been passed.

      Seems there are a great many instances where the WoW Launcher might not catch something but the in-game detection might.

      It would also seem a solid proven fact that the detection the WoW Launcher provides to warn the user is not only not the same as what is used in game but is overall not adequate.

      That's very useful information, though. Now that I've had a bit to think about it I do remember the patch notes from when the Launcher was implemented - but I didn't know it was to protect against cheats - I thought it was just protection against known keyloggers and the such.

    2. Re:WoW Launcher does warn about 3rd party ... by AHumbleOpinion · · Score: 1

      Sadly, that screen is like the EULA - people just click and go ... That sucker should pop up it's own window for something so important, one would think.

      The scan is automatic so click-and-go does not subvert it, and I think it does pop up a window *if* something is found. If nothing is found it remains silent, as it should, so you can get to the game as quickly as you can.

  47. By the Way... by Il128 · · Score: 1

    Linux users that requested refunds and wanted to cancel their accounts after their accounts were reinstated got this:

    If frigging Gmail wasn't down I'd post the GD email that says basically that Blizzard doesn't do Refunds.

    --
    Thanks to eating disorders most chicks are reasonably good looking these days.
    1. Re:By the Way... by Il128 · · Score: 2, Informative

      Here is the email: My last just before their last: I'm sorry we seem to not be communicating well. I would like a Refund and to cancel my account. If you can not help me can you please refer me to someone who can? Thank you, XXXXX Blizzard's last email: Dear XXXX, We apologize if you are unsatisfied with our product. If you are in North America and wish to be refunded for your purchase, please contact Vivendi Games' support at 1-800-757-7707 (Dial option 1). Other areas: Please use this link - http://www.blizzard.com/inblizz/icontact.shtml to find the game distributor nearest you. Refunds are only available for World of Warcraft if purchased within the last 30 days. If you have already set up an actual game account for World of Warcraft, and would like assistance with account cancellation, please call our Billing & Account Services team Monday through Friday between 9:00 am and 6:00 pm Pacific Time at 800-59-BLIZZARD (800-592-5499) or by emailing Billing@Blizzard.com. Customers in Australia should call 1-800-041-378. Please make sure that you properly cancel any subscription on the Account, if you wish to no longer use it as outlined in the previous emails. Sincerely, XXXX X Billing and Account Service Representative Blizzard Entertainment http://www.blizzard.com/

      --
      Thanks to eating disorders most chicks are reasonably good looking these days.
    2. Re:By the Way... by funwithBSD · · Score: 1

      IANAL, but...

      If you think you think you have been wronged and payed for it with a credit card then you can do a charge back.

      Blizard will have to prove they provided the service, which they admit they didn't when they suspended you and then reinstated with an "oops", or the charge gets refunded.

      Think Blizzard is a big company that always gets what it wants? Guess what Bliz, VISA is bigger and has your revenue stream by the short hairs. Oh, and VISA has a reputation to protect as being worth the interest they charge. Consumer protection is part of that image.

      Pursue it with your credit card company. You might be pleasently suprised.

      --
      Never answer an anonymous letter. - Yogi Berra
  48. Re:The reason: Linux is hell to support by Jeff+DeMaagd · · Score: 1

    Debian/SuSe/Redhat, no matter what i did i couldn't make it run on any of em.

    Ouch. I do understand the reluctance though. Linux seems to change so much that it's hard to follow, not only that, but every distribution has its own idiosyncracies. That does not help entice commercial developers.

  49. No Linux client? by MikeFM · · Score: 1

    They could produce a Linux client rather than making people use crappy for-pay versions of Wine that is unsupported.

    --
    At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    1. Re:No Linux client? by Mister+Whirly · · Score: 1

      Blizzard isn't "making" anyone run WOW in Wine. People choose to do so, with tht knowledge it is unsupported. If it works, bonus. If not, it was never promised that it would.

      --
      "But this one goes to 11!"
    2. Re:No Linux client? by MikeFM · · Score: 1

      By not providing an offical client they are making people choose between flakey Wine and crappy Windows. If Second Life can have a Linux client it should shame WoW not to have a Linux client. Obviously they have a significant number of people trying to play WoW under Linux - that should be a good hint that a Linux client would be good for them to provide. Companies that ignore the needs of a significant numbers of their own customers are making a mistake.

      --
      At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
  50. Blizzard say Linux not a EULA/TOS violation ... by AHumbleOpinion · · Score: 2, Interesting

    TOS = Terms of Service.

    "We have been testing our security software with Cedega. Cedega was used and tested before the security procedures and during the security procedures. From this testing we have yielded no hits, meaning Cedega, by itself, does not incur an account suspension. We have accounts of several Cedega users who have been playing normally during the time that these processes are running. Again, these people are not being suspended simply because of using Cedega or Linux. We are in contact with the people at Cedega and following up with them regarding individual accounts. To answer the OP's question, no it is not against the ToS to use Linux or Cedega. We continue to monitor the situation to prevent cases of false positives and to rectify them if they do occur."

    http://forums.worldofwarcraft.com/thread.html?topi cId=47009071&sid=1&pageNo=3

  51. Re:Blizzard "supports" an unsupported environment by whoop · · Score: 1

    As well there are X mouse and key clicker programs. I made a toy script back in the Everquest days to respond to "heal me" type phrases. The process list API stuff in Wine probably can't see what's going on in the Linux side. Hmm...

  52. Re:The reason: Linux is hell to support by qurk · · Score: 1

    It worked right out of the box. No tweaking required. Of course you Windows snobs never ever tweak your machine, nor does it crash, and it gives you head...I know, I know.

  53. Re:Game Police by Anonymous Coward · · Score: 0

    Close, but not quite. A guildmaster recruiting for a "GLBT friendly" guild (not the same as a gay guild - a place where members don't toss around the phrases "gay" and "fag" as insults as many younger WoW players do) was threatened with being banned from the game if she did not stop recruiting for the guild on the forums.

    Not even close - there was never any articulation by Blizzard about "contrary to the essence of Warcraft." Using quotations marks when you are not quoting anything is blatently misleading, especially when you are representing it as Blizzard policy.

    Blizzard cited Sara for Harassment - Sexual Orientation and claimed the phrase GLBT had a "tendency to result in communication that often breaks down into harassment." (that would be a real quote of a Blizzard statement of Jan. 27). Ironically, there was no harassment, Blizzard was suggesting that by using the term GLBT, someone might harass her so they charge her with harassment. Clear as mud?

    After several thousand players protested, Blizzard reversed their position, withdrew the threat, sent a formal letter of apology, clarified their harassment policy, and had the GMs go through sensitivity training or some such. I wonder if you agree with those actions?

    Since you believe that sexual orientation should not be part of the game, I wonder if you object to the in-game marriages, or if you object to terms like gay and fag when used as slurs?

  54. Wussies by Anonymous Coward · · Score: 0

    I bet you half the people congratulating Blizzard here are the same people that called for a boycott a few years back when they took down that open source battle net server project. How easily we forget..wussies.

  55. Re:The reason: Linux is hell to support by Nimey · · Score: 1

    FWIW it worked on Ubuntu 6.06.1 right off, provided I didn't have Compiz running at the time. I was using ATI's proprietary driver on a Radeon 9600. Framerate was comparable to the Windows version (I dual-boot).

    --
    Hail Eris, full of mischief...

    E pluribus sanguinem
  56. The bans were made by ERROR??? by itz2000 · · Score: 1

    "..that the bans were in fact made in error.."
    It's not a bug, it's a feature saving Linux's people from the useless WoW :] definitely a feature

  57. Re:But they were cheating! by egarland · · Score: 1

    Most of WoW is fun and not bottable. People who think it's bottable generally don't understand that all the interesting difficult game content happens after you hit the level cap.

    --
    set softtabstop=4 shiftwidth=4 expandtab nocp worlddomination
  58. Re:The reason: Linux is hell to support by Carlos+Laviola · · Score: 1

    Could you host it somewhere? I'd like to have a copy for hystorical reasons.

  59. Short Memory... by B5_geek · · Score: 1

    While Blizzard has 'fixxed' this small goof on their part, and many ~geeks~ on this board and on others around the world have forgotten something.

    This is the same "Teh Evil" company that fought bnetd.
    Yes I am sure that after needing a shovel to move the mountains of money out of their way just so they can get to their desks, the Blizzard Execs are quaking in fear at my protest, I take pride in this stand.

    In many battles the soldiers hope that the effort is not in vein.
    Lest we forget.
    One more group that will never see a dime from me again.

    Microsoft.
    Blizzard.
    Nike.
    Sony.
    Chrysler.
    General Motors.

    The list is growing.

    --
    "The price good men pay for indifference to public affairs is to be ruled by evil men." ~Plato (427-347 BC)
    1. Re:Short Memory... by Anonymous Coward · · Score: 0

      bnetd was only used by pirates anyway.

    2. Re:Short Memory... by geekoid · · Score: 1

      If you are not going to give money to company that did something yo don't agree with, then you will do business with no one.
      I wonder who you work for, and their history?

      What has MS done that any of the companies the manufacture parts in your computer not done?

      Also, all the car companies in the world are link together through patent agreements, so good luck on not buying an automobile that doesn't put money in any other car company.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    3. Re:Short Memory... by Anonymous Coward · · Score: 0

      In many battles the soldiers hope that the effort is not in vein.

      The word you're looking for is "vain." Unless, of course, you're implying that the effort is distributed via blood.

      Also, you appear to be under the misconception that the audience of Slashdot is a single entity. There are some people who hate Blizzard for what they did with bnetd. There are also some people who don't care, and they continue to play World of Warcraft.

    4. Re:Short Memory... by tuxedobob · · Score: 1

      I'm glad Blizzard killed bnetd. QQ more.

  60. Re:Game Police by Foofoobar · · Score: 1

    BAN on in-game Gay Guilds http://www.boingboing.net/2006/02/07/ban_on_gayfri endly_g.html http://www.joystiq.com/2006/01/31/blizzard-vs-gaym ers-are-other-minorities-next/ http://news.cnet.co.uk/gamesgear/0,39029682,492491 57,00.htm http://arstechnica.com/news.ars/post/20060207-6129 .html In case you are still reading impaired, notice the word 'BAN' in all those article titles? Notice the threat of being banned by WOW? They threatened to ban people for talking about being gay. Whether anyone was banned or not is irrelevant because the threatened to ban people for talking about being gay. And that was their policy until the community backlash caused them to change their mind. So what part of Blizzard threatening to ban gay players are you confused about? Just for the record, this took all of two seconds to find in Google. So now not only are you wrong but you are also apparently incompetent at researching your own info. Sucks to be you.

    --
    This is my sig. There are many like it but this one is mine.
  61. Re:Game Police by GoMMiX · · Score: 1

    "Contrary to the essence of World of Warcraft" is a cut quote phrase Blizzard uses quite frequently, and this was the quote I recalled when thinking of this incident.

    If you are correct, and I'm not, that's peachy. However, it's not blatently misleading - I clearly stated "as it was put, I believe" - indicating I think but am not sure.

    It seems to me you are just a hurtful, vindictive person.

    You further inquire my opinion on a few things, which I will respond to accordingly:

    1) Do I object to in-game marriages?
    No. In game marriages are something that is performed privately among friends. I don't care if they are gay/lesbian marriages or anything else. Advertising for the marriage, though, I would object to. Whether it was a m/f marriage or a m/m-f/f or any other combination thereof.

    2) Do I object to the use of terms such as gay or fag when used in a defamatory manner?
    Yes, I wholeheartedly object to and report such behavior. My friends and I maintain a private guild because of issues just like this.

    It seems you think that because I agree with Blizzard that sexual-orientation should not be part of a game this somehow makes me anti-gay?

    Your comment, although possibly correct in pointing out my inaccuracies describing the events (which I thought it was very clear I was sure of nothing - only offering vague memories), is merely the ramblings of a very vindictive person - out to be mad at someone for whatever reason they can find.

  62. Two Weeks?!? by lys1123 · · Score: 1
    In consideration of our error, we are applying a credit of two weeks play time onto your account, in addition to crediting back the time that your account was locked. This comes to a total of twenty (2O) days credit, which should be visible on your account within the end of the week.


    So they credited them two weeks, plus the six days they were banned. So if they are on the monthly plan($14.99) this comes to refunding the time they were physically unable to play and then saying I'm sorry to the tune of $7.50.

    Keep in mind, they aren't even sending them a check for $7.50... they are just agreeing to take $7.50 less of their money this month. If any of them are so pissed off by this episode that they decide to cancel their account they get bupkus. Personally I think this is almost an insult.

    "We called you a cheater, and banned your for nearly a week. Charging you $7.50 less this month should make everything right again."
    1. Re:Two Weeks?!? by tuxedobob · · Score: 1

      And what would you suggest, free WoW for life? A $1000 check?

  63. Re:What we should do is... by Ruby+Wednesday · · Score: 1

    Is that you, Ballmer?

  64. And that's the power of the press by 91degrees · · Score: 1

    When this happened, there were a lot of comments saying that Blizzard have the right to do whatever they want, and theres no justification for whining. They do have the right to do what they want, but it was still unfair, so people complained. Now Blizzard have reversed their decision. Would they have reversed their decision if there wasn't the outcry from slighted Linux users? It's possible, but I think not.

  65. Mac Client by Kadin2048 · · Score: 1

    You do realize that there is a Mac WoW client, right?

    --
    "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    1. Re:Mac Client by monsted · · Score: 2, Insightful

      The poster didn't say anything about being a developer at Blizzard.

  66. Re:The reason: Linux is hell to support by IamTheRealMike · · Score: 1

    And? WoW is a subscription service - if you buy it then subscribe you expect to be able to run it, potentially for years. An unsupported contracted-out port of a game that doesn't change and whos authors don't really care if it doesn't run a year from now is in no way comparable. If you think supporting a complex program like WoW on Linux is easy you've clearly never tried it. I really can't blame them for dumping the port. This way TransGaming get to handle all the distro-related breakage and stuff.

  67. Re:Game Police by Usekh · · Score: 1

    The part where blizzard atualy banned someone for actualy being gay. Got any links that prove that?

  68. Easy fix via warning system by Seng · · Score: 1

    Wait 60 minutes after the detection of the "Bot" by Warden. Then, pop up a message on the screen saying said bot was detected, client refuses to respond to ANYTHING until an "I agree to contact XYZ and/or remove bot" button is clicked. This gives innocent people notice that somethings wrong with their PC and needs investigating. True bot users can't just start the bot and walk away without expecting to time out after an hour...

    1. Re:Easy fix via warning system by k8to · · Score: 1

      How exactly does this help with false positives?

      Noncheater contacts XYZ and says "what is this? I am not cheating. what can I do to prove it?"

      Cheater contacts XYZ and says "what is this? I am not cheating. what can I do to prove it?"

      --
      -josh
    2. Re:Easy fix via warning system by mabhatter654 · · Score: 1

      I see how the cheaters could just tie up the help desk until they figured out how to get the bots around the software, but they have to do something other than mass-bans. While it's effective, it's poor business to paying customers that get caught because so many are hit an once there's no way to even debate with them. If they make too much of a habit it will turn casual gamers off.. and THOSE are the target market.. not the hardcore ones. In my opinion, The Mass-bans wreak of Blizzard profiting from the cheaters even when they say they're not... after all, what better way to pump up the subscriber numbers than have the "cheaters" sign back up with a new copy of the game and a minimum 2 months of subscription. Hmmm... that's just about how far these bans are spaced out? They advertise 7 million copies sold, but how many accounts are really the same copy from bot that were banned then re-established?

  69. Re:Cedega OK... What about wine? by Anonymous Coward · · Score: 0

    Wine's been fine for a long time. Still unsupported - but you'll find more using Wine than Cedega there.

  70. Anyone notice the irony of the google ads? by bugnuts · · Score: 1

    From TFA (and google):

    World of Warcraft Gold
    Cheap gold and All servers in stock 24/7 instant delivery & Live Chat

    WoW Secrets Revealed
    Level 60 Players Tell All Master your Server in Days!

    World of Warcraft Gold
    $9.57/100 gold on most of servers, Powerleveling 1-60 only 13 days

  71. Mac to Linux tools? by mabhatter654 · · Score: 1

    Now that Macs run Intel processors, what would it take to create a cross platform Mac-to-Linux version like Wine? After all, OSX makes more use of OpenGL than Windows does.. there would not be as much need for DirectX conversions and such. I know Apple has their own 3D kit and audio kits that are only loosely based on standards, but it's got to be less work than windows.. perhaps Apple could help out a little?

  72. It runs very well under wine by dbIII · · Score: 1
    The game is demanding enough during raids without running through an emulator or whatever.

    It actually runs very well under wine. If I'm doing something else in the background that requires a lot of I/O like burning a DVD the frame rate drops, or something that requires a lot of CPU like transcoding video both the framerate drops and sound gets a bit weird - but just having the game and a web browser going is no problem. One thing I really like about the game is you can hear when the flights finish or if someone on your list logs on so you can drop what you are doing and go back to the WoW screen.

    It is probably not in the spirit of the game to switch back and forth to a web browser with lists of skill progression, maps and what critters drops that turtle scale - but under linux it is easy to switch screens back and forth with no noticable time lag. Those flight scenes are astounding but I have to admit I use the time to read slashdot.

  73. I think they were right by dbIII · · Score: 1
    It is a game. Bringing politics into it from outside pisses poeple off - even if it is gay politics. Blizzard had a choice between annoying people that were bringing in politics centered around adult concepts into an environment full of minors and annoying everyone else. They chose to annoy those who were not acting responsibly. I expect they would act the same way with guilds centered around Isreali and Palestinian political groups where war and not sodomy is the adult concept driving the politics.

    Perhaps I am oversimplifying it - I wasn't playing WoW when that happened.

    1. Re:I think they were right by Anonymous Coward · · Score: 0

      It is a game. it pisses poeple if it is gay and not sodomy I wasn't playingPlease watch y o u r language - and spelling....oh, and your grammar. You could use a shower and a delousing as well...phew. Think of your public image and consider being more responsible.

  74. Single build? by VGPowerlord · · Score: 1

    "The issue of false positives were related to a single build of Cedega, so this affected only a subset of Cedega users." -- Tseric, Blizzard Poster, posted here.

    --
    GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
  75. No they don't by MMaestro · · Score: 1
    Blizzard has historically done a great job at catching the bad guys without catching innocent people.

    Blizzard has a horrible history when it comes to catching bad guys (hackers) and letting the good guys (legit players) go. When WoW came out people would be banned because they found and 'exploited' bugs not knowing they were even bugs. Blizzard still bans people for accessing uncompleted areas using LEGITIMATE means. Blizzard DOES NOT ban players for using map exploits in Battlegrounds despite its obviously disruptive results (people have reported Arathi Basin matches taking hours due to this problem.)

    Even during beta testing, Blizzard would ban players for finding bugs and exploiting them weeks after reporting the bug. Blizzard doesn't give a shit about public relations because the masses are too stupid to realize that their so-called 'hard on cheaters' attitude is all smoke and mirrors.

  76. Penguin Pet? by jgoemat · · Score: 1

    Now THAT would be totally cool...

  77. Re:But they were cheating! by geekoid · · Score: 1

    "That's hardly 'fun'."
    to you.

    I suggest you don't play it. I also suggest you shut the hell up about what other people consider fun. It's NONE of you GODDAMNED business.

    Was DikuMUD fun when you played it?

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  78. but what about vanilla wine? by stinkytoe · · Score: 1

    This is great that they have acknowledged the cedega community as legitimate users, and i salute them for eventually making the right decision, despite initial blunders. But what about users (like myself) who use vanilla wine as opposed to cedega to play wow? I would hope that in their infinite wisdom they would allow us the privelege to pay them money every month just like windows/mac/cedega users can.

  79. Re:Cedega OK... What about wine? by Anonymous Coward · · Score: 0

    WINE strives to be more like Windows. Cedega just wants to make games works (focuses on DirectX), so if WoW gets updated and needs something from Windows and not DirectX, WINE will have a better shot of having it.

    WoW got updated and Cedega users got constant crashes after ~1-5 minutes of game time. Warden bans accounts who's client keeps crashing. The most hardcore WoW players would just keep logging in and crashing until Warden banned their asses.

    WINE didn't have the bug, only Cedega. WINE users weren't banned over that WoW update.

  80. I'm ok with that by Rix · · Score: 1

    As long as they're getting rid of cheaters, some innocents getting caught in the mix don't bother me. It's just a video game, it doesn't really matter.

    1. Re:I'm ok with that by deathy_epl+ccs · · Score: 1
      As long as they're getting rid of cheaters, some innocents getting caught in the mix don't bother me. It's just a video game, it doesn't really matter.

      FWIW, If it really didn't matter, then someone cheating wouldn't matter either. Caring that somebody cheats implies that it does matter, at least to some degree.

    2. Re:I'm ok with that by Rix · · Score: 0, Flamebait

      It matters to Blizzard that people are having fun in their game, because if they aren't they don't get paid. Cheaters reduce everyone's fun level.

      However, a video game shouldn't really matter to the players. If getting kicked out has a major impact in your life, you shouldn't be playing in the first place.

    3. Re:I'm ok with that by deathy_epl+ccs · · Score: 1
      If getting kicked out has a major impact in your life, you shouldn't be playing in the first place.

      I can most definitely get behind this sentiment... it is not healthy to develop too much attachment to the virtual.

  81. South Park by professorfalcon · · Score: 1

    But... did anyone get The Sword Of A Thousand Truths as compensation?

  82. Re:Cedega OK... What about wine? by Muppski · · Score: 1

    I recently installed WOW on linux using Wine... It works great. I hope I don't get banned just because I'm using a different emulator. From the FAQ :

    2.2. Does Wine emulate a full computer?

    No, as the name says, Wine Is Not a (CPU) Emulator. Wine just provides the Windows API. This means that you will need an x86-compatible processor to run an x86 Windows application, for instance from Intel or AMD. The advantage is that, unlike solutions that rely on CPU emulation, Wine runs applications at full speed. Sometimes a program run under Wine will be slower than when run on a copy of Microsoft Windows, but this is more due to the fact that Microsoft has heavily optimized parts of their code, whereas mostly Wine is not well optimized (yet). Occasionally, an app may run faster under Wine than on Windows. Most apps run at roughly the same speed.

  83. Re:Cedega OK... What about wine? by Coniptor · · Score: 1

    Cedega aka WineX are based off of wine. There should be no discernable difference on their end.
    You should have nothing to worry about what so ever except where Cedega has better support which can't be released publicacly which wine it self does not posses.

  84. Re:Game Police by Foofoobar · · Score: 1

    Nope. Just their word that they were going to do it. And as stated by my original post, the point being made is that they are pissing people off by their over policing. If you think this makes people happy merely because nobody actually got banned but were threatened with banning, then you need to speak to the ACLU and the Lesbian Gay Alliance to see just how thrilled they were with Blizzards actions.

    Because we all know that the threat of banishment makes people giddy in comparsion to banishment itself. Just like stifling civil liberties. Everyone loved the Nazis, didn't they? Show us how they goose step since you are defending them so vehemently.

    --
    This is my sig. There are many like it but this one is mine.
  85. Re:Game Police by Usekh · · Score: 1

    So once you get past the graituitous nazi nonsense what you are essentialy admitting is that despite your earlier assertions you have no evidence that anyone was banned for being gay?

  86. Re:Game Police by Foofoobar · · Score: 1

    And once you get past the arrogant demeanor, you are basically saying it's ok to ban gays?

    --
    This is my sig. There are many like it but this one is mine.
  87. Re:Game Police by Usekh · · Score: 1

    Never said that at all. If Blizzard ever had a policy of banning someone for being gay I would be protesting it vociferously. They don't, and no matter how many ad-hominem attacks you throw around you can't change reality.

  88. Re:Game Police by Foofoobar · · Score: 1

    and I never said any players were banned. I merely said that they ban gays in reference to their threat to ban players who talk about being gay. And no matter how many ad-hominem attacks you throw around, you can't change their past policy. :)

    --
    This is my sig. There are many like it but this one is mine.
  89. Re:Game Police by Usekh · · Score: 1

    "First they ban gays," "Yes banning gays" Your words.

  90. Re:Game Police by Foofoobar · · Score: 1

    And that is what they threatened. Since words are obviously new to you, allow me to enlighten that monkey brain of yours and bring you into the 20th century with the rest of us primates. Stating 'First they ban gays' actually supports what they threatened; theire threat was 'stop talking about being gay or we will ban you'. Stating' they BANNED someone for being gay' implies that in the past tense, they took action.

    When you figure out how to crack open that Merriam Websters, give me a call. Until then, good luck with the rest of your english lessons. I'd wish you luck with your WOW knowledge but seeing how you have yet to even admit how wrong you were, I don't see much success in that.

    --
    This is my sig. There are many like it but this one is mine.
  91. Re:Game Police by Usekh · · Score: 1

    Lets see, ad-hominem attacks, nazi copmparisons, now trying to go back on what you said. Congratulations, you are the very model of a modern slashdot poster.

  92. Re:Game Police by Foofoobar · · Score: 1

    Let's see... denial of known evidence, hatred of gays, now trying to redefine what was said. Congratulations, you are the model of a nazi reformist. :)

    --
    This is my sig. There are many like it but this one is mine.
  93. Re:Game Police by Usekh · · Score: 1

    There is no need to redefine "Blizzard ban gays" it's pretty obvious to anyone not bullshitting what that means. As for gay hatred. Now you are just talking crap I am bi. And I quite clearly said if they were actualy banning gays I would be protesting it. Face it, you entered into a bit of nonsensical hyperbole. You got called on it. No matter how much you franticaly backpeddle, no matter how much shit and insults you fling around you are wrong. Accept it, and move on.

  94. Re:Game Police by Foofoobar · · Score: 1
    There is no need to redefine "Blizzard ban gays" it's pretty obvious to anyone not bullshitting what that means.
    Well then mister obvious, what's your excuse for ignorance? Oh you must think that CLARIFICATION==REDEFINING. English really isn't your first language is it? Y'know, if you keep babbling on enough, maybe you can find some nazi sympathizers to bash gays with. And you call all agree that you aren't BASHING them and that everyone elses interpretation of your actions are merely a redefinition.

    Siege Heil!
    --
    This is my sig. There are many like it but this one is mine.