Some Hope During Registerfly's Meltdown
hookmeister writes "If you registered your domain at Registerfly.com, then you should know it may be locked, and you are at the moment unable to access it through Registerfly's website (video). You may even be unable to renew your domain because it has expired into a status known as 'redemption' through no fault of your own. By all accounts there are just under 2 million domains at risk here. Enom dumped them as a reseller; their SSL cert has expired; it's a mess. Fortunately the principals in this are trying to restore order. The external website registerflies.com, originally crafted as a gripe-zone and forum for Registerfly users, has gotten inside the ranks of the post-shakup Registerfly management, made some friends and connections, and is creating a back-door problem-reporting form that goes directly to those who can correct a domain problem. The official Registerfly support ticketing system remains clogged with thousands of unanswered complaints."
Excuse my ignorance, but what actually happened in the first place? I'm kinda confused as to what has happened to registerfly? I'm presuming its a registrar, but that doesn't actually tell me all that much...
Enom sent out a rather vague email that sounded a bit like spam when I first read it. They told me how I needed to transfer my domain... blah blah blah. Then a day or so later, I received a notice from registerfly that this previous email spoke truth. Registerfly also wants me to spend money on domains that I have already "paid up" on so to speak. I'm not making a move on this until I see what is coming of it. I may go to someone else entirely. I just keep wondering - why did they make a change effective Feb. 1, 2007, yet take until Feb. 6, 2007 to notify me of something they had been planning for a year or longer?
big domains hosted there that this will cause to expire? I could use a couple hundred-thou extra spending money.
Registerfly has horible service I dont know how they are even in business.
Their software does not work at all.
I had 2 big issues:
1. One of the domains I owned just disappeared from my account. After man minutes on the phone it was restored.
2. When I tried to pay to renew did not seem to work. The credit card submit page just died on you. I tried again. Later got a failure notice in the email and my credit card was charged twice.
Thankfully switched in time
They ripped me off for the price of two transfers-in that never happened ($15) then when I disputed the charges on the credit card (the money was charged but never refunded), RegisterFly "seized" a dozen totally diffent paid-up domains of mine and marked them "fraudulent," taking them offline with no notice.
These domains were completely unrelated to the two that were never transferred in but for which I was billed. RegisterFly staff called me names on the phone, and finally handed them back in exchange for my payment of a $75 ransom over their threats that if I didn't pay up, they'd sell them, as was their "right" under their unconscionable contract terms.
I hope everyone affiliated with running the scam known as Registerfly burns in hell.. and my friends who didn't listen to my advice to get out of their while they still could: sorry suckers, but i tried to warn you.
After the GoDaddy debacle, I tried to transfer my domains to Domainsite.com but they appear to be drunk at the moment (they cancelled my transfers and then sent me a notice that my refund failed - I've been calling and emailing for weeks now with no response).
What is a reasonable registrar, these days?
Should have stuck with Network Solutions, then! I always say, if it ain't broke, don't fix it.
sulli
RTFJ.
From what I heard Kevin Medina was fired (one of the partners) of Register Fly. Obviously, disgruntled about bieng forced out, decided to mess with the backend systems of registerfly. Thus thier own support department wasn't able to access thier systems to correct any issues, etc...
I know this has to be a stupid question, but I must ask it:
:)
:D
Should I be transferring my registerfly domain as soon as possible? Or, is it likely registerfly will continue to stay online and perform business as usual? Luckily, I own only one domain there, for a site that gets maybe 20-30 hits a month (amazingly enough, it helps generate decent money
I plan to transfer the domain out eventually, but I don't have to do that for nearly half a year more... and I'm a cheapwad
They'll apparently take anyone as a reseller. I had this same exact problem with another reseller of there's, only they also changed the legal registrant without notifying (though they claimed they did), and the domain was lost.
An now, after being announced on Slashdot, the backdoor support form will be clogged too.
(I prefer Bluehost, which manages it's own hosting servers and nameservers on-site.)
The government can't save you.
In case anyone has no idea what this is all about, I summarised the points:
m l
* Joint Director Kevin Medina was removed from the company for embezzlement of funds due to Registerfly's inability to pay it's upsream registrars.
source http://registerflies.com/docman/cat_view.html
complaints Filed in new Jersey:- Claims
1) Wiring 3x $9000 to personal accounts
2) $10000 to pay rent on apartment on a monthly basis
3) Paying large personal credit card bills
4) $6000 for liposuction
5) tens of thousands on "personal spending"
* they terminated Kevin Medina
http://registerflies.com/docman/doc_download-5.ht
* Kevin Medina caused other untold system problems *not verified from any source, just speculation on registerflies
* Registerfly seem to be concentrating on fixing this.
Pretty confusing though.
Signature v3.0, now with 42% less memory usage.
So they're flying low?
XYZ?
Their hanger door is open?
They've got Windows in their laptop
We can see their Gun of Navarone?
I have more...
Jesus Saves
I've seen this coming for a long time. I chronicled my trials and tribulations of trying to get my domain names back on my blog, which some people may find interesting:
e rfly-scam/
http://fallingbullets.com/blog/2006/dec/10/regist
Thankfully, I managed to get all my domains back.
...I've seen a house fly, but I no nay never seen a register fly...
It's time for ICANN to invoke paragraph 3.2.3 of the Registrar Agreement. The Registrar then has ten days to provide a data dump of all their registrations, allowing bulk transfer of a failing registrar's data to another registrar.
This is a terrible run-on sentence. Furthermore, it's ridiculously formulated to begin with. What the hell was so wrong with "Domains registered through registerfly.com may be locked or inaccessible via their website." Furthermore, what the fuck made them post a video? Even worse: it's a shitty video. It's exactly what you feared when you saw "(video)" up there. I realize that we're all balls-deep inside each other, celebrating web 2.0, but who really needs to see a video of some guy clicking around the internet and getting error messages? Honestly, I'm flabbergasted here. I have no idea why the hell anyone would post that. This is the reason you can't get anyone to RTFA around here. The article fucking sucks.
But let's continue:
More crappy writing. Let's fix it. "Some domains cannot currently be renewed, because users must go through Registerfly to renew them. Registerfly is responsible for nearly two million domains."
There. Isn't that better? Real information, without trying to scare idiots with big words.
The funny thing about this terrible "sentence" is that it's actually the whole story here. How sad is that? Hint to assholes: semicolons are not your playthings. That's not how you use them. Were I to retain your ugly sentence structure, it would read, "Enom dumped them as a reseller, and their SSL certificate has expired; it's a mess."
But I won't, because that reads like shit. So, we're going to say "Registerfly and its parent company have split, and there is some doubt as to which company holds which accounts. Registerfly's SSL certificate has also expired, adding to their users' confusion."
Oh good, the principals. Wait, what the fuck are you talking about? Nothing, that's what. This sentence doesn't even deserve to be rewritten.
Well that's easy to read! Let's boil it down to the tasty data, keeping in mind that websites aren't people, can't make friends, and are generally not alive at all. That ought to help out the cavalier handling of grammar here. "Independent website registerflies.com, once created to host users' complaints about Registerfly's service, now contains information useful for getting domain problems solved."
Holy shit, a coherent and bullshit-free sentence! Let's frame it and hang it at the foot of the story! All together, now, and let's join up some of the shorter sentences:
REM Old programmers don't die. They just GOSUB without RETURN.
There are a lot of phishy goings on in the registrar business. I'm not a squatter myself so I don't transfer domains in and out of registrars on a daily basis. I just have one domain. ItsYourDomain is where I'm at now. Haven't been screwed yet. Slightly more expensive than GoDaddy, but it seems to be run by real people. I'm sure there are some other good, maybe even better ones. Sort of like I'm not convinced bash is the best shell, but its good enough that Its not worth my time to research anything else. Unless some one were to reply to my post...
Should have been obvious really - give a dog a bad name.
Excuse me, but please get off my Pennisetum Clandestinum, eh!
Would you classify yourself as someone that has way too much free time and/or nothing better to do? I am not necessarily disagreeing with your points above, but I am actually relatively astounded you took the the time to write all of that. All that comes to mind is: Get a life you douche bag.
How many other domain name registrars are equally incompetent?
What other registrar would you recommend?
Can enom, and therefore enom resellers, be trusted? Did enom do anything incompetent or abusive? You seem to imply they did.
See this recent Slashdot story with recommended domain name registrars.
And what's with all the totally unnecessary swearing?
i am a soviet space shuttle
I registered a .CA domain with them and they were abolutely clueless about it. I didn't receive my inital CIRA e-mail necessary to activate the domain until I filed a support ticket for it. When I tried to renew it a year later, the renewal failed repeatedly. And instead of the support people trying to fix it, they would refund my money and tell me to try again. In several cases they charged me twice. I gave up and transfered away a couple months ago. I still had some money left in their broken 'quick checkout' system that I gave up on ever trying to recover or use. (I tried to use it to register a different domain that never worked either)
What the fuck are you talking about? There is no such thing as unnecessary swearing.
"Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
I swear as I like, and no, I have nothing better to do. I'm in a hospital right now, waiting, essentially, for my wife or my child to need me to do something. They're both asleep, and I'm making sure they can both stay that way as long as they like. Oer forty hours of labor has earned them that. This leaves me with down time.
Furthermore, if anyone involved with this article -- not that there is one, except a shitty video -- would have spent the literal five minutes I spent to clean it up, it wouldn't have sucked. As it stands, it was posted to the front page of the world's most heavily trafficked technology news site, and it garnered less than fifty posts. Compare this to the average number of posts per article, and you'll see that it was in fact a terrible article.
Bad grammar, boring content, and a half-assed editorial "policy" have combined to make this suck.
Not that I really have to justify anything I say to you. You're either assuming I'm lying or insane at this point. So it goes.
REM Old programmers don't die. They just GOSUB without RETURN.
I have also been burned by RegisterFly. After months of trying to negotiate with their support department over one specific domain, I had my lawyer send a demand letter... the letter was marked return to sender, the "RegisterFly Legal Department" address didn't exist or didn't accept the letter. To this day, I still have yet to regain control of this domain. I was however able to move the remainder of my domains over to eNom after this mess started happening, and they have provided me with excellent service thus far. For anyone who is interested, all the details are on my blog: http://www.tripslair.com/category/caveat-emptor/re gisterfly/
While RegisterFly was still part of eNom, everything was fine and dandy. During that time they had a 800 customer support line, and were very responsive. I never had any problems with them that weren't solved in a 5-10 minute phone call.
Later, after they became a "Certified" registrar, problems started occurring. Items I purchased in my cart charged my PayPal account, but were never actually recorded as purchases. This happened 3 times before I got ticked off and tried calling, note that they no longer had the toll free number. They had a total of around $30 unaccounted for, deducted from my PayPal account but in no form credited to my RegisterFly account.
I called their support line, well within operating hours, and was on hold for over 5 hours one time. I never got through to a representative, after multiple days spent with hours (usually over 2 as "First in line") on hold.
They did however respond to a "Instant Online Chat" after about 3 hours of waiting with the Java chat window open. When they did respond, they were "unable to access" my account and thus do anything about it. I was told to call again, and email sales. Neither of those worked... big surprise huh?
Eventually I filed a PayPal dispute and they *GASP* responded to that quickly. I have been transferring over my domains as they expire, and hope that there will be no problems with that in the future.
Seriously, I agree 100% with this post. Following this advice would greatly improve the quality of this site.
Not to invoke the old "think of the children" chestnut, but... think of the children! As much as I'd like to think younger computer junkies read Charles Dickens in their spare time, the reality is that sites like this make an impression. A *little* effort in improving the writing style and grammar will have, I think, a significant positive impact.
So think of the children in Soviet Russia beowulf ckuster profit! *iaa sux and all that.
Maddox, is that you?
Stop Computers/Cars Analogies on S
See http://www.google.com/a/ It's got some restrictions just essentially it's free web hosting.
Ian
Registerfly is one the few registrars that has earned a
blacklist-on-sight policy for any domain registered with
it. Their complete failure to take any action against any
domain -- for spamming, spyware, phishing, and worse --
indicates to me that the registrar is run by incompetent amateurs.
I won't recommend another registrar because I don't want
it to seem like I'm shillling for them; but I'll recommend also
avoiding GoDaddy, Bulkregister, GKG, Nameking and Domains at Cost
simply to avoid sending someone from frying pan to fire.
But I don't think you can possibly do worse than Registerfly.
I've worked with Network Solutions, 1&1, GoDaddy, Register.com, and others... honestly I have been dissatisfied with all of them. Back in the day, Netsol was the only game in town, but that's not true anymore. But in the full range, either the service or system sucks (e.g. 1&1), it's too expensive (e.g. Netsol, Enom), or I really detest their advertising (e.g. GoDaddy).
So now I use CheapCheap.biz for a few reasons: the prices are decent, the DNS controls are actually intelligent and usable (unlike 1&1's, for example, which are hideous), and I know the folks who founded it (so I'm happy to give them my business and promote them). Obviously you should take this with a grain of salt, but still... I don't stick with it just because I know people, but because it actually WORKS for me.
$nice = $webHosting + $domainNames + $sslCerts
you can't trust anyone with "fly" in their name.
...oh, wait.
Slashdot Burying Stories About Slashdot Media Owned
They are about down to their owner and drowning fast.
They were a complete scam. I lost two business domains because of them, and got charged for the renewal at the same time. It was such a surprise to find out how easy it is these days to commit a fraud... Good lesson though.
Their prices compare to other registrars (including GoDaddy) as far as domain names are concerned. I've never had a problem with them. They've been in business over 14 years, so if you are looking for a new registrar, give GKG.NET a try.
The day Microsoft creates a product that doesn't suck, it will be known as the Microsoft Vaccuum Cleaner!
Suddenly registerflies.com and www.registerflies.com are unresolved - or is it just me? Anyone have their IP address?
I'm the webmaster at Registerflies. We are not down. Just propagation of new nameservers is the issue. Please follow these instructions to view the site: Please follow these directions. The site had to be moved and you may be on the old server as the propagated nameserves haven't reached the world yet. Please follow these instructions to see the new site on the new server: You will need the domain name (eg: example.com, test.example.com) and the IP address of the target server. Make sure you close all open browser windows before doing this. Common locations of the 'hosts' file: /Windows 95/98/Me:/ *c:\windows\hosts
*/Windows NT/2000:/ *c:\winnt\system32\drivers\etc\hosts
*/Windows XP (Home OR Pro):/ *c:\windows\system32\drivers\etc\hosts
*(you may need administrator access for Windows NT/2000/XP)
NOTE: 'hosts' is the name of the file and not another directory name.
It does not have an extension (eg: .exe, .txt, .doc, etc.)
1) Copy the location to your 'hosts' file from the respective Operating System above (copy only the bold area)
2) Open Windows Notepad (Start -> All Programs -> Accessories -> Notepad)
3) Click on the *File* menu and choose *Open...*
4) Paste that location into the *File name:* field and click the *Open* button
5) Start on a new line at the bottom of the file
6) Type the IP address, hit the TAB key, then type the domain*
7) Save the file and close all open browsers before attempting to browse to the domain.
*You can add more than one hostname on the same line, just make sure you have at least one space or TAB in between each one.
Example line: *192.168.0.10 example.com test.example.com www.example.com*
This is the line you want to enter at the bottom of your file: 67.18.218.82 registerflies.com www.registerflies.com
Simlpy, just browse to the proper file on your system and open it and add this line to the bottom and save. Make sure to open it in notepad.
67.18.218.82 registerflies.com www.registerflies.com
No, I just think you think swearing every other word somehow, to you, legitimizes everything you say, somehow. I don't care who's sleeping where (what does that have to do with this?). I just think that ridiculous amounts of swearing makes anything you have to say lose legitimacy.
And no I don't have to justify anything I say to you, either. But I do think you need to grow up.
i am a soviet space shuttle
Our site is not down. Been some propagation of new nameserver issues that have not fully made it to the world. We had 6 hours notice of this and registered new nameservers and moved site to dedicated server to handle the increased traffic. Below are some useful instructions.
/Windows 95/98/Me:/ *c:\windows\hosts
.exe, .txt, .doc, etc.)
Please follow these directions. The site had to be moved and you may be on the old server as the propagated nameserves haven't reached the world yet.
Please follow these instructions to see the new site on the new server:
You will need the domain name (eg: example.com, test.example.com) and the IP address of the target server. Make sure you close all open browser windows before doing this.
Common locations of the 'hosts' file:
*/Windows NT/2000:/ *c:\winnt\system32\drivers\etc\hosts
*/Windows XP (Home OR Pro):/ *c:\windows\system32\drivers\etc\hosts
*(you may need administrator access for Windows NT/2000/XP)
NOTE: 'hosts' is the name of the file and not another directory name.
It does not have an extension (eg:
1) Copy the location to your 'hosts' file from the respective Operating System above (copy only the bold area)
2) Open Windows Notepad (Start -> All Programs -> Accessories -> Notepad)
3) Click on the *File* menu and choose *Open...*
4) Paste that location into the *File name:* field and click the *Open* button
5) Start on a new line at the bottom of the file
6) Type the IP address, hit the TAB key, then type the domain*
7) Save the file and close all open browsers before attempting to browse to the domain.
*You can add more than one hostname on the same line, just make sure you have at least one space or TAB in between each one.
Example line: *192.168.0.10 example.com test.example.com www.example.com*
This is the line you want to enter at the bottom of your file: 67.18.218.82 registerflies.com www.registerflies.com
Simlpy, just browse to the proper file on your system and open it and add this line to the bottom and save. Make sure to open it in notepad.
67.18.218.82 registerflies.com www.registerflies.com
There's no such thing as a "logical fallacy." A thing is either logical or fallacious, regardless of what you posted to Wikipedia. Do you really think I'm going to take style advice from someone who leads a sentence with an ellipsis? You're not sure how you'd repair it? That was made obvious when you used an en-dash in the last sentence. Good work, champ!
REM Old programmers don't die. They just GOSUB without RETURN.
This is nuts...why can't you just post the ip address of the new site? It's not 67.18.218.82. That's just a placeholder page on the server. Have you put up the content yet?
Even before this happened, someone had given a warning to get out: http://mudbytes.net/index.php?a=topic&t=333
I fell for these guys because of the cheap price and over 3 years of doing business they have been the absolute worst registrar I have ever used. Switched to godaddy right after this fiasco (lost about 5 domains... dont care that much they were useless anyways). I know godaddy gets a lot of shit too, but compared to registerfly, they are like registrar angels.
Registerfly's main problem (besides this fiasco) is their horrendously bad website. For years it took 15 seconds per page request to edit changes on a domain.
There is a lot of turnover in the cheap end of the business, you can't expect to pay $8 for something and have someone actually give a crap about you, your purchase or your business, in ANY business.
Pay more to go with a stable company that actually can pay its bills and hire competent people. If you can't afford that you have no business whining about how your super duper cut rate registrar left you hanging.
I had three domains at registerfly and clicked the links provided in eNoms e-mails to registerfly accounts. They read like this: ".... registerfly is going down in flames ... click this link to move your domain to eNom .... have a nice day ... "
Note that I got the e-mail only once, and the links in the e-mails contained some authorisation code that was bound to the domain names. I don't know if it is now better at eNom or if I can push the domains from eNom to somewhere else, but at least it seems I am out of registerfly ... or, am I?
who knows. More thoughts in my blog. http://leobard.twoday.net/stories/3348089/
I hope it was only due to heavy load and someone will help the admin who has put together and maintained the site out of his own pocket.
Insightful. Wish I had points.