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Warning On Office 2007 "Try-Before-You-Buy"

walterbyrd writes with a warning: "Microsoft is pushing Office 2007 with 'try-before-you-buy.' Please don't let your friends and relatives install Microsoft 'trial' software. When Microsoft tells you 'try-before-you-buy,' the 'buy' part is not meant to be an option. Once you 'try' a Microsoft 'upgrade' you can not easily go back, because your files will be replaced by new versions that you need the new software to read." The ChannelRegister article also notes how Microsoft's push goes against the grain of the consumer revolt against "crapware." Read on for an account of walterbyrd's experience with a previous Microsoft trial upgrade.
I remember when my brother-in-law decided to try Office-2003. It was a complete mess. I didn't think I'd ever get it fixed. Here is the story:

Office-2003 installed over his Office-2000. His Outlook-2000 email was reformatted to the new-and-improved Outlook-2003. And Outlook-2003 format is incompatible with everything except Outlook-2003. So when his trial period was over, he could no longer access his email — unless he wanted to buy Office-2003.

Of course, I could not fully remove the "trial" version of Office-2003. Once Office-2003 has been installed, it can not overwritten with an earlier version of Office. Also, you cannot remove Office-2003 and re-install Office-2000, unless you know how to hack the registry. And you can not easily install Office-2000 and Office-2003 on the same PC.

What I eventually did to correct the situation:

- Signed up for my own trial version of Office-2003
- Used my trial version to import my brother-in-law's email file
- Saved my brother-in-law's email in another format
- Backed up his data
- Wiped his HDD
- Restored everything

In fairness, I have not used the trial version of Office-2007. But, after my experience with the trial version of Office-2003, I wouldn't touch it with a ten foot pole. Please make sure your friends don't touch it either.

380 comments

  1. prompt? by timmarhy · · Score: 4, Insightful
    when you go to save over a doc with a newer version it prompts you. it's not MS's fault if your too spastic to read what it says.

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    1. Re:prompt? by Anonymous Coward · · Score: 0

      Somehow you speak Microsoft?

      Because not every prompt that Microsoft software is so easily deciphered by the average human being.

      It isn't as cut and dry as you make it out to be.

    2. Re:prompt? by Lord+Naughty · · Score: 0

      Does the save prompt indicate that the new (trial) format is incompatible with old versions? If it doesn't, then it is MS's fault again.

    3. Re:prompt? by Duhavid · · Score: 4, Informative

      "His Outlook-2000 email was reformatted to the new-and-improved Outlook-2003. And Outlook-2003 format is incompatible with everything except Outlook-2003. So when his trial period was over, he could no longer access his email -- unless he wanted to buy Office-2003"

      --
      emt 377 emt 4
    4. Re:prompt? by erroneus · · Score: 2, Informative

      Not that anyone should be surprised, but you didn't even read the summary. This guy's account is that it changed his files without prompting... in the case specifically described, it was the user's Outlook database, not his word docs.

      "Spastic"? How about trigger-happy?

    5. Re:prompt? by Osty · · Score: 4, Informative

      If you're just talking about the new .*x formats (.docx, .xlsx), you actively have to work at converting your old files to the new format. If you open an old .doc or .xls in Word 2007 or Excel 2007 and then try to save it, the document will continue to use the old format. New documents will save in the new format, and you can convert your old documents to the new format, but it's not done automatically.

      That said, the linked article is not even talking about any of that at all. It's simply pointing out that some new PCs are now shipping with trial versions of Office 2007, and says nothing about any difficulties of downgrading to an older version. The submitter's summary and story have absolutely nothing to do with the linked article, and are based on issues with a version of Office 4 years and 2 versions older than what's currently available.

      Outlook pst conversion is a different story, but I think the submitter went about it in a strange way. Outlook allows you to export and import your data in many different formats, so I don't understand why he had to install his own copy of the trial just to export some data. More importantly, why would you risk important data without a backup when trialling software that you're not 100% sure you want to keep? That's just bad practice with anything, not just Microsoft products.

    6. Re:prompt? by Anonymous Coward · · Score: 0

      From the looks of it, Microsoft is throwing considerable ?weight? behind Office 2007 after years of sluggish customer upgrades to new versions of its Office suite. Application, data and workflow integration with Microsoft?s server software like SQL Server and SharePoint, make Office 2007 one of the most ?important? new Offices releases for a company that's pushing the ideas of information worker and ?collaboration.?

    7. Re:prompt? by Anonymous Coward · · Score: 0

      "it's not MS's fault if your too spastic to read what it says."

      The jokes sorta write themselves...

    8. Re:prompt? by Anonymous Coward · · Score: 0

      soooo... why didnt you just screw her and be done with it?

      <shakes head> perverts these days... they need to learn a thing or two ;)

    9. Re:prompt? by taoman1 · · Score: 1

      The only thing wrong with the summary is all of it. The trial version does NOT do that.

      --
      Where is the Undo button for my life? Not to mention the Esc key.
    10. Re:prompt? by fishyfool · · Score: 1

      You really don't know Microsoft's products. The trial DOES do that.

      --
      Enjoy Every Sandwich
    11. Re:prompt? by walterbyrd · · Score: 1, Interesting

      >>Outlook allows you to export and import your data in many different formats, so I don't understand why he had to install his own copy of the trial just to export some data.

      Because my brother-in-law waited until his trial period was over. At which time he could not access Outlook at all.

      But, you are right: if my brother-in-law had saved to a different format before his trial period ended, he would have saved me a lot of work. What could I say? My mother's even worse.

    12. Re:prompt? by taoman1 · · Score: 1

      Well, that's contrary to MY experience. Make of that what you will.

      --
      Where is the Undo button for my life? Not to mention the Esc key.
    13. Re:prompt? by AVonGauss · · Score: 1

      Seriously? It's that kind of flawed mentality that keeps Microsoft in business as the dominant desktop. The same thing happens in the Linux world, an example is the svn internal format upgrade. Using a dual install on a laptop of the same distribution, but different versions I ran a simple "svn update" using the newer version which automatically upgraded to the newer internal format. The next time I tried the "svn update" from the older version, which was the primary at the time, it of course refused to do so. There was no prompt, no question, it just automatically upgraded the internal structures.

    14. Re:prompt? by Raideen · · Score: 4, Informative

      I wish that the full blown Office installation would automatically convert legacy Outlook PSTs to the Unicode format for the extra storage space (20GB by default, as opposed to a 2GB limit). It would prevent me from having to do that manually after an upgrade and there's no automated conversion process. I have a problem believing his claims that the trial edition automatically converted the file, but I'll take him on his word. Anyway, you can always export back out to the legacy PST format. He just didn't notice that the PST was in the Unicode format before he uninstalled the trial, since he did the conversion using his own trial installation.

      There's also the Windows Installer Cleanup tool for cleaning up failed MSI uninstallations, which is what appears to have been a large part of the problem getting Office 2000 back on to the system. For obvious reasons, Office 2000 doesn't go out of the way to detect Office 2003 installations, so the problem was probably registry cruft (as it is for so many installer issues).

    15. Re:prompt? by grahammm · · Score: 3, Interesting

      But surely it is wise not to run a trial on your 'live', 'production' data. Is it not much better to either take a copy of your 'live' data and run the trial against that or to have a completely separate set of trial data? In the case of email, set up a test email account which you access using the trial software and continue to use the existing program for your live email, maybe even getting the server to deliver your email to both accounts.

    16. Re:prompt? by Duhavid · · Score: 1

      Is the unicode change the only change between them?

      I did not know about the Windows Installer Cleanup tool.
      That is good to know.

      And yes, it would be hard for a previous product version to
      detect a subsequence product installation.

      --
      emt 377 emt 4
    17. Re:prompt? by Duhavid · · Score: 1

      Absolutely, it is very wise to run your trial where you can
      guarantee your ability to reverse the change without
      relying on the uninstaller. It would also be wise for someone
      writing trial software for a general product like Office to
      have either the ability to reverse things completely, or
      to at least warn the user that the changes are nor reversible.

      --
      emt 377 emt 4
    18. Re:prompt? by timmarhy · · Score: 1

      err, i did read the outlook problem, and completely ignored it because it's totally incorrect and a plain lie.

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    19. Re:prompt? by adinu79 · · Score: 1

      Outlook does not ask you anything, it just upgrades your Outlook data files to the new format.

    20. Re:prompt? by twms2h · · Score: 2, Insightful

      But surely it is wise not to run a trial on your 'live', 'production' data. Is it not much better to either take a copy of your 'live' data and run the trial against that.
      We are talking about home users here don't we? How many of those have enough knowledge to make a restorable backup copy of their old system (If they make a backup at all)? They don't think of their computer files as "production data", it's just the stuff they use daily and that accumulates over the years. Email especially is something that just comes in and accumulates. You don't think about file formats in that context, it just comes from the internet, doesn't it? And I can use any email program to read it, so it must be compatible!

      "Oh, there is a trial of the new Office available? Wow, how generous from Microsoft, let's install it."

    21. Re:prompt? by LiquidFire_HK · · Score: 1

      I'm not defending conversion without warnings, but at least SVN is free to upgrade, unlike Microsoft Office.

    22. Re:prompt? by Rufty · · Score: 1

      Second data point. The trial does do that.

      --
      Red to red, black to black. Switch it on, but stand well back.
    23. Re:prompt? by donaldm · · Score: 1

      It actually is Microsoft's fault for choosing to make their document formats not backwards compatible. Most people don't look at the prompts anymore since they trust Microsoft or just want to get the job done without being nagged to much.

      I can just hear "but Microsoft has the right to provide a richer experience for the user" (cough! hack! - I really hate those words from the PR department). The problem with "Microsoft Word" doc format is it does not have an open format which is great for vendor lock in so we are supposed to trust them.

      For any company to give out software for evaluation without the proper means to uninstall it makes that software spy-ware or viral and would normally be viewed by the law as criminal. At least I don't have any Microsoft software on my home laptop (Fedora 7) and I won't miss it so I won't have the dubious privilege of trying out MS Office 2007 on my laptop.

      --
      There ain't no such thing as proprietary standards only proprietary formats. Standards are by definition open.
    24. Re:prompt? by walterbyrd · · Score: 1

      > Is your brother-in-law still using windows? Then you've done him more harm than good, with your "lots of work".

      In my experience, if you switch a typical windows user over to linux, you will get calls several times, everyday, about "how do I do this, how do I do that." and if *anything* goes wrong, it's your fault.

      I seriously thought about switching him to thunderbird for an email client.

    25. Re:prompt? by taoman1 · · Score: 1

      It didn't do it for me. Under exactly the same circumstance. I tried the trial version and went back to 2000 with no issues. My .pst file was not converted. No documents were converted either. So I guess I'm just special and lucky. That makes me feel great. A nice way to start the day.

      --
      Where is the Undo button for my life? Not to mention the Esc key.
  2. Compatibility pack for 2007 by hiroller · · Score: 5, Informative

    I can't speak for the other components of MS Office such as Outlook, Microsoft does provide a compatibility pack for word, excel and powerpoint formats which allow someone with an older version of office (XP) view the newer documents.

    1. Re:Compatibility pack for 2007 by TheABomb · · Score: 1

      But can they modify the files, or just see them?

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      MSIE: The world's most standards-complaint web browser.
    2. Re:Compatibility pack for 2007 by Nimey · · Score: 1

      It gives at least Office '03 full read-write capability for '07 files (dunno about Outlook .PSTs). It will install on Office XP as well and maybe 2000, but I don't know if those versions are read-only or not.

      --
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      E pluribus sanguinem
    3. Re:Compatibility pack for 2007 by Anonymous Coward · · Score: 0

      In my opinion, application, data and workflow integration with Microsoft's server software like SQL Server and SharePoint, make Office 2007 one of the most important new Offices releases for a company that's pushing the ideas of information worker and collaboration.

      However, Microsoft is throwing considerable weight behind Office 2007 after years of sluggish customer upgrades to new versions of its Office suite.

    4. Re:Compatibility pack for 2007 by bugfreezer · · Score: 1

      The compatibility pack is supposed to support 2000, XP and 2003 - I imagine the most obvious complication would be if the EU's spreadsheet is bigger than the 256-column x 65536-row frame.

  3. Didn't even try Office 07! by Coopjust · · Score: 5, Insightful

    In fairness, I have not used the trial version of Office 2007.

    How, then, is this even a story? The submitter warns of the impending danger of the 07 trial, goes over his experiences with the 03 trial, and then admits he hasn't even tried the 07 trial.

    A friend of mine bought a Toshiba Satellite with vista from Best Buy, and it came preinstalled with the Office 2007 trial. He used it for a week. He then uninstalled the 2007 trial via the control panel, installed his retail license of 2003 (he was not a fan of the ribbon...), and imported his files without any compatibility issues, including his entire Outlook file, contacts, email, everything.

    1. Re:Didn't even try Office 07! by Smight · · Score: 0, Troll

      By "via the control panel" did you really mean "via megahaxin' the registry and using voodoo magics"?

      --
      IOU one (1) signature
    2. Re:Didn't even try Office 07! by ResidntGeek · · Score: 0, Offtopic

      Hot! Are Harry's kids named Lily, James, and Sirius?

      waaaaait.... is that bold line supposed to be the last line of the book? That's not true, scar has to be the last word, as in "Harry drove off into the sunset in hi scar."

      --
      ResidntGeek
    3. Re:Didn't even try Office 07! by Walpurgiss · · Score: 1

      Scar not the last word. http://news.bbc.co.uk/2/hi/entertainment/6276682.s tm FTA: "When asked about whether "scar" was the last word in the book as had been reported, she said: "Scar? It was so for ages, and now it's not. Scar is quite near the end, but it's not the last word.""

    4. Re:Didn't even try Office 07! by The+One+and+Only · · Score: 1

      Yes, but does Trinity die at the end?

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    5. Re:Didn't even try Office 07! by ResidntGeek · · Score: 1

      Shit!

      --
      ResidntGeek
    6. Re:Didn't even try Office 07! by false_cause · · Score: 1

      In the past, this company has utilized unappealing practices when offering upgraded software trails. Use caution when trying future software upgrade trials. That seems pretty relevant to me.

    7. Re:Didn't even try Office 07! by Tuoqui · · Score: 1

      Past performance is the best indicator of future performance...

      Otherwise why would we always be bitching about Vista and praising Linux? :)

      --
      09F911029D74E35BD84156C5635688C0
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    8. Re:Didn't even try Office 07! by Paisley+Phrog · · Score: 1

      His problems with 2000/2003 aren't even a story. My workplace has 2000 installed, and we installed the 2003 demo to open some files before we had the full version. I still have both versions installed, even though the 2003 demo has gone down to reduced function mode...it still woks well for occasionally opening and printing a 2003 file.

    9. Re:Didn't even try Office 07! by wwejason · · Score: 1

      While this guy is complaining about his FILES not being compatible, the software problems are a totally different beast. I have experienced a somewhat similar problem. On MS KB 929992 MS explains how to install Office 2007 side-by-side with an existing installation of Office 2003. The instructions specify how to install it such that you choose to continue using Outlook 2003 or you switch to Outlook 2007 because it says that: "By default, the earlier version of Outlook is removed because two versions of Outlook cannot coexist."

      I followed the instructions for the installation so that I would keep Outlook 2003 and would end up with Office 2003 and Office 2007 installed side-by-side. I did this because I have a full retail version of Office 2003, but my key for Office 2007 was free from Microsoft and can only be used to activate ONCE, no more. (For those that attended Microsoft Launch events for Office 2007 & Windows Vista, you got a free key for Office 2007 Professional. You have to download the trial and then activate it using the key.) I did this because I wasn't completely ready to make the switch and wanted to be able to toy with Office 2007 but still use 2003.

      Even though everything is suppose to work smoothly here, I left 2007 unactivated and in trial mode. During the installation of 2007, I did not enter a key when prompted. I assumed that only 2007 would be affected, but 2003 was hosed. Now 2007 apps will open but will prompt you to activate every single time, as expected. However, all 2003 apps are hosed, EXCEPT Outlook! If I try to launch any of the 2003 apps, Windows Installer kicks off, and I am prompted to repair the Office 2003 installation. After letting run, it then prompts to activate Office 2003 again! Killing it just starts the repair, re-activate cycle over again.

      So much for the side-by-side successful installation.

      http://support.microsoft.com/kb/929992/en-us
      (and, yes, I know that the KB talks installing a non-trial version of 2007)

  4. This whole story is FUD. by x_MeRLiN_x · · Score: 4, Insightful

    I encountered no difficulties when switching from the Office 2007 trial to OpenOffice.org. It's funny, OpenOffice.org in no way supports the 2007 file format. What happens with Outlook I'm not sure, but the rest of the Office suite doesn't convert any files unless you choose to. It's really not hard to select 'Save in Office 97-2003 format' from a drop down menu on the save dialogue.

    1. Re:This whole story is FUD. by (H)elix1 · · Score: 2, Informative

      It's really not hard to select 'Save in Office 97-2003 format' from a drop down menu on the save dialogue.

      You have the 'commercial' version of Office. One of the nasty surprises for many people I know who picked up the cheaper student/teacher version is it only saves in the Office 2007 format. The older format save is disabled.

    2. Re:This whole story is FUD. by x_MeRLiN_x · · Score: 1

      Nope. That was trial I downloaded.

    3. Re:This whole story is FUD. by adonoman · · Score: 5, Informative

      Ummm... no.

      I have the home/student version and I can click on the funny round office button -> Save as -> Word 97-2003 document. Plus it's trivial to go into options and set the default save format to the old style.

    4. Re:This whole story is FUD. by imemyself · · Score: 1

      OpenOffice.org in no way supports the 2007 file format

      Wrong, Novell's free version of OpenOffice for Windows includes OpenXML plugins (though I honestly couldn't tell you how well they work). I would assume that the version of OOo they have in SuSE supports OpenXML as well, though I could be wrong. The latest versions of NeoOffice for OS X also support OpenXML.

      --
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    5. Re:This whole story is FUD. by x_MeRLiN_x · · Score: 1

      If I was talking about OpenOffice.org Novell Edition I would have said so. OpenOffice.org does not support Office 2007 file formats. Office Open XML support is scheduled for OpenOffice.org 2.3.

    6. Re:This whole story is FUD. by Anonymous Coward · · Score: 0

      Hmm. Wonder if the student lab disabled the 'save as' option. Weird.

    7. Re:This whole story is FUD. by boxxertrumps · · Score: 1

      Do normal, non-technical people know about file formats?
      it's basically "pics" "mp3s" "video" and "document" to them.
      MS hides the file extention by default, and a fairly large portion of windows users stick with the default.

    8. Re:This whole story is FUD. by Anonymous Coward · · Score: 0

      According to the Non-Commercial version of office 2007 (which you're allowed to install on 3 computers) I picked up during CompUSA going out of business sale, you're full of shit.

      Among the many options including plain text, rtf, web page and ancient Works formats there is a 97-2003 option.

      I still mainly use OpenOffice, having converted over to Star Office way back when. But honestly, Office 2007 is a massive improvement. OpenOffice will catchup to it, eventually. But today, there's no competition. The price was probably justified for One Note alone.

      One Note is that rare program that I didn't know how badly I needed until I found it. But just to prove my colors, I do use the new Office for the occasional commercial purpose.

    9. Re:This whole story is FUD. by mackyrae · · Score: 1

      Doesn't OSX hide the file extensions by default? Oh, and Apple Mail saves the messages in a proprietary format, so switching to Thunderbird or to non-OSX means your files go away (and remember, if you use POP they're probably not on the server anymore...if they are, they say you have 2000 unread messages). Correct me if I'm wrong. It's just what I've been told.

      --
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    10. Re:This whole story is FUD. by mgiuca · · Score: 1

      No, it isn't hard. But how many of the millions upon millions of average PC consumers out there are going to do it? This is exactly how an entire planet ends up locked into yet another Microsoft file format.

    11. Re:This whole story is FUD. by Anonymous Coward · · Score: 0

      Yea that's true. Too bad Office doesn't spell it out. Oh wait a second. It does.

      Word Document. Word 97-2003 Document.
      Save As menu is even more explicit. Word Document - Save the file in the default format. Word 97-2003 Document - Save a copy that is fully compatible with Word 97-2003.

      Slashdot is getting worse and worse with it's "stories" on MS, Sony, RIAA.

    12. Re:This whole story is FUD. by vtcodger · · Score: 1
      *** It's really not hard to select 'Save in Office 97-2003 format' from a drop down menu on the save dialogue.***

      I don't know from personal experience because I reckon free trials of new software are entirely too much like a free bag of white powder from a scruffy looking character who hangs out on a street corner. But I'd guess that 'Save in Office 97-2003 Format' may be harder to select when there is a modal dialog box on the screen that says in effect "Your Free Trial is over Dude. Pay up if you ever want to see your data again."

      I do know from personal experience that Microsoft's constant file format changes are a real drag on productivity if people need to exchange files and your operation's budget isn't large enough to turn over all the hardware and software every two or three years. Your users have the choice of not being able to work with some folks files or of dealing with software that demands more resources than the older machines have and writing files that some folks outside the organization can't read.

      Fortunately, I'm retired and don't have to worry about that any more. But it's one of several reasons that I'm not a Microsoft fan. Things didn't HAVE to be this way. Microsoft chose to make them that way through some blend of greed and incompetence.

      --
      You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
    13. Re:This whole story is FUD. by vux984 · · Score: 1

      It's really not hard to select 'Save in Office 97-2003 format' from a drop down menu on the save dialogue.

      Unless of course your Office 2007 trial edition has expired and won't save documents anymore. (At that point your documents are somewhat 'trapped'. And that's what the article is warning against.)

      Sure a savvy user who is planning to downgrade and knows this is the sort of thing to be wary of can choose save as Office 2003 from the get-go, but the average user will just run with the defaults, and when the trial expires they'll decide whether or not to buy it, or just install the version they own -- except at this point the new documents can't be accessed unless you find someone with 2007 to downgrade them for you... or you just give up and upgrade.

      Its good advice... maybe not a good slashdot given that we all know this... but it is an issue. And its not just FUD, it's a legitimate issue, and one that can't happen with FOSS... Suppose you want to 'trial OO.org 3.0' If after a while you decide its not for you and roll back to 2.0 you can make use of the v3 'save as old version feature' at any time -- v3 isn't going to expire on you.

    14. Re:This whole story is FUD. by I'm+Don+Giovanni · · Score: 1

      Unless of course your Office 2007 trial edition has expired and won't save documents anymore. (At that point your documents are somewhat 'trapped'. And that's what the article is warning against.)

      Bullshit. You can simply install the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats, which will allow you to use older versions of office to load/save OOXML files. So you can use the older version of Office to load any OOXML files you saved with the Office 2007 trial and save them in the old binary format.

      Slashdot loses more and more credibility every day with this nonsense.

      --
      -- "I never gave these stories much credence." - HAL 9000
    15. Re:This whole story is FUD. by Punchinello · · Score: 1
      The Outlook story has to be complete BS.

      I can assure you that upgrading from Outlook 2000 to Outlook 2003 does not convert your PST file to a newer format automatically. There isn't even a prompt to do this. It simply cannot happen.

      FACT: The only way to get the 2003 Outlook PST format is to create a new, blank PST file in Outlook 2003 and then import your old Outlook 2000 PST data.

      I have to agree that my FUD detector is going off. This story is made up for certain.

      --

      Remember... ZG9uJ3QgZm9yZ2V0IHRvIGRyaW5rIHlvdXIgb3ZhbHRpbmU=

    16. Re:This whole story is FUD. by Anonymous Coward · · Score: 0

      Doesn't OSX hide the file extensions by default? Oh, and Apple Mail saves the messages in a proprietary format, so switching to Thunderbird or to non-OSX means your files go away (and remember, if you use POP they're probably not on the server anymore...if they are, they say you have 2000 unread messages). Correct me if I'm wrong. It's just what I've been told.
      you're wrong

    17. Re:This whole story is FUD. by vux984 · · Score: 1

      You can simply install the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats

      Well, shucks, isn't that handy!

      So, Is this bundled with the trial edition of 2007? It is even mentioned by the trial edition of 2007? Does it show up as an option when you run the office update software? (or whatever its called these days?) When they try to open the new file formats with updated old versions does it only tell them they need to upgrade office or does it also let them know their are free viewers and a backwards-compatibility pack?

      If so, I take it back.

      But if joe-sixpack end-user isn't informed he has this option, and he's being told he has to upgrade, then its still an underhanded, and anti-consumer system.

      There is no practical difference between a user who thinks he's trapped vs a user who is trapped.

    18. Re:This whole story is FUD. by Allador · · Score: 1

      When they try to open the new file formats with updated old versions does it only tell them they need to upgrade office or does it also let them know their are free viewers and a backwards-compatibility pack? Yes, when you try to open an Office 2007 file with Office 2003 (fully patched), it tells you that it needs to download the office compatibility pack and gives you a link.

      It's about as friendly and easy as you could possibly want.

      As far as I know this only works with 2003.
    19. Re:This whole story is FUD. by vux984 · · Score: 1

      Thanks. All things considered, I have to give MS credit.

      Its not perfect - Office XP is still very widely in use. And while I recognize that it would be technically unreasonable for a non-fully patched Office Suite to know about features that are released afterwards, its also a reality that PILES of Office 2003 installs aren't patched.

      I think it would be better if an expired 2007 would still perform file-conversion duties. (Allow documents to be opened, viewed, printed, and Saved-As, but not edited.) That's really no more functionality than you get with the free viewers and compatibility pack so its not really giving away anything, but it would be visible and available to 100% of Office 2007 trial users -- whereas the feature you mention in (fully patched) 2003 is going to hit a much smaller target.

  5. VMWare by Anonymous Coward · · Score: 0

    Nuff said.

  6. M. Webster's Explains by soloport · · Score: 5, Funny

    trial
    Function: noun
    Etymology: Anglo-French, from trier to try
    3: a test of faith, patience, or stamina through subjection to suffering or temptation; broadly : a source of vexation or annoyance

    1. Re:M. Webster's Explains by timmarhy · · Score: 5, Insightful

      why would you think if you save over your document in one format, uninstalling said program would roll back your files as well?

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    2. Re:M. Webster's Explains by ben+there... · · Score: 4, Insightful

      why would you think if you save over your document in one format, uninstalling said program would roll back your files as well?

      You'd think that something as important as a "standard" document format wouldn't change enough to become incompatible every 1-4 years.
    3. Re:M. Webster's Explains by chawly · · Score: 1

      I might think that the roll-back would happen if I "tried" the new format in question and didn't like it. For me, a trial implies that I can try the product - and, if I don't like it, I can return to the previous format.

      Try before you buy means (at least for me) that you can try for free and only buy if you are convinced of the worthiness of the product. If the seller fails to convince, he is in honour bound to restore the previous status (at least according to my reading of the phrase).

      Perhaps my mistake is in using the word "honour" in this context ? Microsoft's rules (I have come painfully to realize) are maybe a little different the ones I was brought up to respect.

      --
      How many beans make five, anyhow ? ... Charles Walmsley
    4. Re:M. Webster's Explains by timmarhy · · Score: 1

      I'm not MS lover by any means, but the problems you speak of aren't specific to office - it could just as easily happen with open office documents so it's wrong to demonise MS for it. This isn't some neferious attempt to ruin your office files.

      --
      If you mod me down, I will become more powerful than you can imagine....
    5. Re:M. Webster's Explains by timmarhy · · Score: 2, Insightful
      Oh give me a break! how can you add new features to a product without changing the format, and rending it unreadable by OLD software? XML goes some way to fixing this by having the document itself contain the information on how to read it, as does PDF, that still has it's limit's when it comes time to update XML (already has been an issue in the past with PDF).

      i bet the first open office release isn't capable of opening the latest? oh the HORROR! evil open office lets bash them!

      --
      If you mod me down, I will become more powerful than you can imagine....
    6. Re:M. Webster's Explains by unlametheweak · · Score: 2, Insightful

      why would you think if you save over your document in one format, uninstalling said program would roll back your files as well?


      As somebody who has done consumer level tech support, I NEVER make these assumptions, and neither should Microsoft. I would (like) to think that Microsoft would set the default save file method to be that of the previous Office Suite installed. It would make sense for trial software. Or at the least have a warning for the naive user that there newly saved files are not backward compatible. A simple patch could be added if Office 2007 was purchased. This seems to be an oversight at the least, and a marketing faux pas at the most.
    7. Re:M. Webster's Explains by smookumy · · Score: 5, Funny

      Yeah, you're right. The bastards lock me into their upgrade cycle.. every 5 years I have to write a cheque for 0 dollars. /The bastards/

    8. Re:M. Webster's Explains by smookumy · · Score: 1

      The problem isn't whether it happens or not. The problem is that once you've made the mistake, the only solution with MS Office is to pay your way out.

    9. Re:M. Webster's Explains by ben+there... · · Score: 4, Insightful

      Oh give me a break! how can you add new features to a product without changing the format, and rending it unreadable by OLD software?

      Can you open an XHTML 1.0 web page designed now in an HTML 3.2 browser from 1997 (10 years ago)? Yes, you usually can.

      Any "standard" document format should never become unreadable by old software.

      i bet the first open office release isn't capable of opening the latest? oh the HORROR! evil open office lets bash them!

      I'm not a user of OpenOffice, so I won't comment on that. But I've never had a problem opening TXT or RTF or HTML or PDF. I look forward to the day when the most common rich word processing format is also the most compatible.
    10. Re:M. Webster's Explains by Anonymous Coward · · Score: 1

      You mean like a kernel ABI?

      Thanks, I'll be here all week. Try the fish.

    11. Re:M. Webster's Explains by SnowZero · · Score: 1

      So, how did you store your personal data such that it depends on the internal module ABI? Remember that the userland/syscall ABI is stable, so you're referring to the driver/module interface. Maybe you should try a different way of storing important data than embedding it in driver code...

    12. Re:M. Webster's Explains by Anonymous Coward · · Score: 1, Insightful
      "For me, a trial implies that I can try the product - and, if I don't like it, I can return to the previous format."

      Which is exactly the way it was with the Office 2003 trial and the Office 2007 trial. What the submitter went through was an odyssey of incompetence. I used both trial versions and in both cases i went back to the previous version. Had no problem. (Except that i think Office 2007 sucks.)

    13. Re:M. Webster's Explains by br14n420 · · Score: 2, Insightful

      You can find flaws in anything you dislike already. It's too easy.

      It seems with Windows threads, folks like you seem to demand every bit of user responsibility must be stripped before it has a chance at being good, but then the restraint placed by the lack of responsibility would just be a new reason to complain.

      As noted in the above posts, most users do not have a problem like these two boobs, since it's common sense that Microsoft will have updated their document formants. It's a given.

    14. Re:M. Webster's Explains by timmarhy · · Score: 0
      "Can you open an XHTML 1.0 web page designed now in an HTML 3.2 browser from 1997 (10 years ago)? Yes, you usually can."

      sure you can open it, will it look right? NO, the 1997 browser will simply skip the unknown tags.

      besdies thats an apples and oranges comparison, your comparing a plain text script (html) to an encoded format (.doc)

      "But I've never had a problem opening TXT or RTF or HTML or PDF"

      txt has no formatting, RTF has basicly no formatting either and what it does have hasn't changed in years, as stated above HTML is a plain text script, and PDF was already covered in my earlier comment.

      --
      If you mod me down, I will become more powerful than you can imagine....
    15. Re:M. Webster's Explains by timmarhy · · Score: 1

      that to is rubbish since MS provide FREE office document reading software - you can't use it to edit but you can save as a different format with it.

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      If you mod me down, I will become more powerful than you can imagine....
    16. Re:M. Webster's Explains by timmarhy · · Score: 1
      Your is the only reasonable comment out of the whole bunch - yes they should set the default save format to the original of the file.

      there is only one issue with that, that you might have inserted features in the file not supported under the old format. I'm sure word could warn you about that though, but that still requires idiots to read whats in front of them which is the whole core of this problem to begin with.

      --
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    17. Re:M. Webster's Explains by kennygraham · · Score: 4, Interesting

      Can you open an XHTML 1.0 web page designed now in an HTML 3.2 browser from 1997 (10 years ago)?

      XHTML 1.0? If you're careful to follow the backward compatibility guidelines.
      XHTML 1.1? Not if served properly.
      XHTML 2 (whenever it comes out)? no.

    18. Re:M. Webster's Explains by cp.tar · · Score: 1

      how can you add new features to a product without changing the format, and rending it unreadable by OLD software?

      I should think that a properly designed document format would not change a bit but for the most complicated documents, which make use of the new features. Therefore, I don't see why any version of MS Office shouldn't be able to extract at least the text, if not most of the formatting, from any version of an MS Office document - unless the format is either intentionally obfuscated or poorly designed.

      I most certainly do not see what can be improved on in saving a fairly simple text document, for instance...

      --
      Ignore this signature. By order.
    19. Re:M. Webster's Explains by unlametheweak · · Score: 2, Insightful

      OK, first off Microsoft often says in their PR releases that they design their software to be user friendly (although based on the lowest-common denominator in some cases IMHO). I don't think my suggestion of having the default save format being something more compatible is out-of-the-way (or as you said, "demand every bit of user responsibility"), especially considering that this is supposed to be trial software.

      Perhaps I am biased by my experiences with professional tech support and with helping friends and family, but even some people I went to school with weren't the keenest. As I've said in a later post, if something can go wrong it will. I really believe this will (at the least) inconvenience a lot of people. I know on Slashdot people take there computer literacy for granted, but there are people who have used computers for well over a decade who don't know the simplest things that we may take for granted. When you say "most users do not have a problem like these two boobs", then I would need to see some stats. Perhaps not most, but I think it would be enough. And from an engeneering standpoint I wouldn't think of a customer that has problems with my software as being a "boob".

      There are some assumptions that you seem to have about me. I will just clarify some things:

      1) I am NOT in favour of over-engineering software.
      2) I am NOT anti-Microsoft (I have defended M$ in the past on Slashdot)
      3) I don't bitch or complain (well sometimes I can be a bit flamboyant), but I don't say things just to be an asshat.

      That said, I don't think making trial software (that is already limited in functionality) have a user-friendly compatibility interface is a bad idea.

    20. Re:M. Webster's Explains by cp.tar · · Score: 1

      there is only one issue with that, that you might have inserted features in the file not supported under the old format. I'm sure word could warn you about that though, but that still requires idiots to read whats in front of them which is the whole core of this problem to begin with.

      Well, it's much easier to just code one simple warning - "Well, you might have used some new features, so why not save in the new format?" - than setting up flags to trigger the warning only if new features are actually used.

      In all fairness, MS is hardly the only company guilty of such practice.

      --
      Ignore this signature. By order.
    21. Re:M. Webster's Explains by timmarhy · · Score: 1

      exactly what i've been telling these nob heads - This is nothing but senseless MS bashing

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      If you mod me down, I will become more powerful than you can imagine....
    22. Re:M. Webster's Explains by Tim+Browse · · Score: 2, Funny

      Oh give me a break! how can you add new features to a product without changing the format, and rending it unreadable by OLD software?

      Never design software.

    23. Re:M. Webster's Explains by Joce640k · · Score: 2, Insightful

      "...your comparing a plain text script (html) to an encoded format (.doc)"

      There's so many mistakes there it's hard to know where to begin (and I'm not talking about the grammar).

      Basically, you're begging this question: "Why isn't .doc a 'plain text script'?"

      PS: 'Encoded formats' can also be backwards/forwards compatible(!)

      --
      No sig today...
    24. Re:M. Webster's Explains by 1u3hr · · Score: 1
      there is only one issue with that, that you might have inserted features in the file not supported under the old format. I'm sure word could warn you about that though, but that still requires idiots to read whats in front of them

      Every time I do a "save as" in Word to another format it warns me that "Some features may not be supported" in the new format. EVERY TIME. It never specifies which "features", and in most cases I'm using plain text, which is about as featureless as it's possible to be. So this warning is essentially FUD, an attempt to dissuade you from using anything except the latest version of DOC.

    25. Re:M. Webster's Explains by Anonymous Coward · · Score: 0

      I never read the books, I don't get the big deal. Nonetheless, it seems as if you and your little snippets of the 700+ pages of a 7th-of-series book have somehow lifted a burden off of me. Knowing how it ends, the desire/incentive/motive to EVER learn how it begins, is gone. Gracias me amigo.

    26. Re:M. Webster's Explains by Peet42 · · Score: 1

      Oh give me a break! how can you add new features to a product without changing the format, and rending it unreadable by OLD software?


      Just because the new software supports extra features does not compel it to "upgrade" the format of all your existing documents. It can still read them in their existing format (obviously, else it wouldn't be able to "upgrade" them) and should only change the formatting if you save the document after actually using a new feature. Even then, it should only ever "update" it to the oldest format that supports all the features currently in use in that document. Any other scheme is either incompetent or evil.
    27. Re:M. Webster's Explains by JavaBear · · Score: 1

      You obviously can't expect all your newly saved files to automatically revert to the old format. But here the gripe were with Outlook, which had converted his old database to the new one, with no option to convert it back, once the trial period had expired.

      In this case I won't hesitate to claim that Microsoft's practice is deceptive, and bordering on blackmail.

    28. Re:M. Webster's Explains by im_thatoneguy · · Score: 4, Insightful

      http://www.microsoft.com/downloads/details.aspx?Fa milyId=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displa ylang=en

      Wow would you look at that... you don't actually have to upgrade in order to open new Office files! Just another case of Microsoft forcing people to not necessarily upgrade!

    29. Re:M. Webster's Explains by 70Bang · · Score: 2, Insightful


      You're adding a twist to the subject at hand:

      There's the software install/deinstall.

      The other is user files.

      Let's put the user files aside for now.

      If you install software, shouldn't it deinstall itself (completely)?

      There are two exceptions: dependencies and things which affect the OS or OS-related processes; i.e.,things which are "bad thing" for the machine's health and function.

      Something like Office, regardless of the version, should be able to remove all software and related changes (e.g., the registry). If there are extraneous files which are unrelated, then the user should be prompted for a decision or leave them in place (by default). Think of it like the saying about the wilderness: take only pictures, leave only footprints. Microsoft is leaving more than footprints. A lot of registry clutter is Microsoft's equivalent of your dog having a date with the poop fairy in a well-trafficked area which you find in the middle of the night if you don't turn the lights on.

      If your mother asks you if you cleaned off your shoes before you get beyond the door, doesn't she expect you to clean up after yourself? If you see dear ole Mom walking in without the same requirement, that's like MS deinstalls.

      Operating System files are another story.

      But ... I should be able to deinstall Office 2003 and install Office 2000 without any hitches whatsoever.
      Unfortunately, Microsoft has always had a policy of "do as we say, not as we do". To get certification in the past, you'd have to really toe the line, even when MS ware didn't.

      The other issue I didn't address yet is the user files. That's kind of a toss-up. Should a software vendor be responsible for every previous format older versions were compatible with?

      I think that's a bit too much. I can see progressions from version to version to be acceptable.

      The only time things should break between two versions is if something is evolutionary|revolutionary in magnitude. Something people would pay twice the price because it's so obviously incredible. Something that they wouldn't need Huey, Dewey and Louie (Marketing, PR, and Sales) for.

      As I've noted with another article - it sucks when they start making things incompatible across versions because they can't convince people to upgrade old software without a major investment.

      And the EULA basically states you don't own the product. You're just renting it.

      Anything (MS) which doesn't currently die within a year of installation (to force an upgrade) will do so before long. Many software vendors currently do this.

      Personally, I think they've lost the creative spark and have to require people to update because they can't come up with something new.

      In my mainframe days, you could install and leave it be until you want to upgrade. No time bombs, no rental. Heck, IBM at least provided file formats and left exits in place so you could make plenty of your own features in useful places. I think there were even sections of vital code which was provided on microfiche. It's been a little over fifteen years. It makes me wish Microsoft was a bit gentler about what they do to our machines than IBM did with the boat anchors. The only things which required a reboot was OS-critical stuff. Everything else was pretty much a hot install & use.

    30. Re:M. Webster's Explains by Anonymous Coward · · Score: 0

      But they did release a 1.1.x version with ODF support if you didn't want to use 2.x

      How incredibly evil of them to provide the option of a minor upgrade if you didn't want to upgrade to the next major version. Not to mention that they charge the extortionate sum of $0 for the privilege of upgrading.

    31. Re:M. Webster's Explains by cjsm · · Score: 1

      And how often do people use these new features? Wouldn't it make more sense to save documents in an older, more universal format, unless use of a new feature makes it necessary to break compatibility by using a new format?

      --
      This ad space for rent.
    32. Re:M. Webster's Explains by TheRaven64 · · Score: 1

      Oh give me a break! how can you add new features to a product without changing the format, and rending it unreadable by OLD software? If I take a document produced by version N of a program, load it in version N+1, and save it, I haven't used any of the new features, and so I shouldn't have to worry about incompatibility. One of the features Microsoft was shouting about loudly with Office 2000 (the version I last touched) was that it used the same format as Office 97, and so you could open documents from 2000 in 97 of you needed to, although if you'd used any of the more advanced features then you might lose a little formatting.

      XML goes some way to fixing this by having the document itself contain the information on how to read it XML does fix this, by allowing graceful fallback to be implemented trivially. A sane spec would introduce new XML tags indicating the new formatting. An old reader would simply ignore these tags.
      --
      I am TheRaven on Soylent News
    33. Re:M. Webster's Explains by Chineseyes · · Score: 1

      How do you seriously expect your average computer user to find that? You know the people who go to sheep squad and pay $100 to do simple installs?

      --
      I think the invisible hand of the market has its middle finger extended

      --A wise old fart named SC0RN
    34. Re:M. Webster's Explains by TheGavster · · Score: 2, Informative

      Office 2007 doesn't overwrite your files with the new format when you edit them. There's even an option to default all NEW documents to the old format. I should mention that the 'old' .doc format is reverse compatible to Office 97. The blurb (not the article, mind) mentions only that Outlook mail files are incompatible between 2000 and 2003. Assuming that the same rift exists between 2003 and 2007 (and that 2007 doesn't include a 2003 export option (wouldn't know; I don't use Outlook)), it's certainly irritating but being that the article is about trial Office 2007 installs on new OEM computers, I'm not sure where the automatic mangling of mail is happening.

      --
      "Because Science" is one step from "Because old book". Try "Because of my experiment testing my falsifiable assertion".
    35. Re:M. Webster's Explains by Peet42 · · Score: 1

      In which case I apologise. I was responding to postings on the thread, not TFA. When "Vista" was released I upgraded to OpenSUSE 10.2 so I have no direct experience of current copies or trials of MS Office.

    36. Re:M. Webster's Explains by Corwn+of+Amber · · Score: 1

      You lie.

      It is well-known that some software packages are impossible to uninstall because they replace system files with their own versions, which need the full package installed to work normally. You cannot roll back to a previous state without a disk image. Windows File Protection has been hijacked long ago... I'm speaking about softs such as anything Norton by Symantec, other AV software too : Kaspersky was uninstallable too, back when I still bothered using AV. Same as McAffee.

      Other such software include, of course, any version of MS Office and Visual Studio. Or Windows Media Player. Or windows updates, but that's a feature. (Sometimes you need to uninstall them because you've just reinstalled Windows, you think it would be a good idea to update it right away, and you end up with a computer usable only as a paperweight.)

      --
      Making laws based on opinions that stem up from false informations leads to witch hunts.
    37. Re:M. Webster's Explains by Anonymous Coward · · Score: 1, Informative

      Well, in addition to the path given above, on the Office main page, you could click "Downloads" and see that it's one of the top 5 Office downloads...

      Or you could just go to the Microsoft Downloads page directly and note that it's the second most popular download, available right at the top of the page...

      Or, you could Google "Office 2007 format" and see that it's in the top 10 results for that query...

      Pretty complicated stuff there....

    38. Re:M. Webster's Explains by allthingscode · · Score: 3, Insightful

      Yes, it is actually, for the kinds of people Microsoft is trying to swindle. You might find it "obvious" to do a search through Microsoft's website, look in all of the searches to find a link that matches exactly what you want, but most people, after they cannot get to their documents, are going to feel that the only thing that they can do is buy the new one. And this is exactly what Microsoft wants.

      I don't find it complicated to replace the breaks, oil, filters, and serpentine belt on my car, but I know plenty of "smart" people who think that you have to take the car to the dealer to get this done.

    39. Re:M. Webster's Explains by east0r_r0x · · Score: 2, Insightful

      I'd like to point out that a small add-in for older versions of MS Office is available so you can view and edit the new formats. -_-

    40. Re:M. Webster's Explains by that+IT+girl · · Score: 1

      This seems to be an oversight at the least, and a marketing faux pas at the most.

      No, it seems quite intentional and exactly what I'd expect from Microsoft.
      --
      10 FILL MUG WITH COFFEE
      20 DRINK COFFEE
      30 GOTO 10
    41. Re:M. Webster's Explains by Anonymous Coward · · Score: 0

      Except here's a real case: windows 95. The last OO.o that ran on windows 95 was 1.0.3. If you have a 2.0 odt document, the win95 clients can't read it.

    42. Re:M. Webster's Explains by Anonymous Coward · · Score: 0, Interesting

      The reason they were doing this was because Word 97 searched your hard drive (and network drives) for all word (& wordperfect) documents, and "upgraded" them so they couldn't be read by any earlier software versions (excel did the same thing). M$ therefore forced an upgrade on businesses that wanted to communicate between various offices, and people who survived the experience still remember it and the file restores to get back to readable documents.

      It sounds like M$ thinks people have forgotten, or enough new people have entered the industry that they can get away with doing this again. You will upgrade everyone, if you want to see/share your data again.

    43. Re:M. Webster's Explains by cp.tar · · Score: 1

      It is not senseless; MS has worked really hard to get every idiot using a computer; this is what happens when idiots use computers.

      --
      Ignore this signature. By order.
    44. Re:M. Webster's Explains by billcopc · · Score: 2, Insightful

      Well then why don't you come change the oil and timing belt on my Ford and I'll load Office 2007 on your PC :)

      People are quick to bitch about Microsoft's actions, but what the hell is a non-tech-savvy user doing installing a trial of Office 2007 anyway ? If they already have 2000 or 2003 preinstalled on their system, they should stick with that. The compatibility readers are available for free, as they've always been since Office 95! If a person doesn't know that, and doesn't think of backing up their important files on a regular basis, or AT THE VERY LEAST backing up before replacing a major piece of software, welllll... too bad so sad, they should have gotten someone qualified to do it for them. We techs didn't go to school, read every technical journal known to man, and spend man-years practicing our fine art for NOTHING, so why does the average joe assume he can do everything we do ?

      --
      -Billco, Fnarg.com
    45. Re:M. Webster's Explains by Pulse_Instance · · Score: 1

      Well, in addition to the path given above, on the Office main page, you could click "Downloads" and see that it's one of the top 5 Office downloads...

      Or you could just go to the Microsoft Downloads page directly and note that it's the second most popular download, available right at the top of the page...

      Or, you could Google "Office 2007 format" and see that it's in the top 10 results for that query...

      Pretty complicated stuff there....
      Or when you try to open a 2007 office file in 2003 it pops up a dialog that asks you if you want to download the conversion pack. I use 2007 at home and 2003 at work and forgot to change the format one day, I was pretty happy when it automatically asked me if I would like to download the conversion pack so I wouldn't have to run home.
    46. Re:M. Webster's Explains by bzipitidoo · · Score: 2, Insightful

      The bashing is deserved, and is for the questionable practices of commercial software vendors, of which MS is only one. What looks senseless to us is your blind support of MS.

      You do know of the many many things MS and others have done? For just MS, I'm talking about things like Windows Genuine Advantage, threatening to sue Linux users over 235 alleged patent violations, threatening flash memory and digital camera markets with patents on the ancient FAT file system, the "defective by design" DRM stuff included in Vista, and of course the subject of this story, forced upgrades. Apparently you don't understand that these things are bad? That MS didn't have to do any of that to survive, and in fact may have hurt by harming their reputation? Take WGA, for instance. MS did not tell people what WGA really was, just that it was critical for security. They lied. And then, WGA worked poorly, too often flagging legit installations of Windows as pirated, and non legit ones as legit.

      You believe new features can't be added without breaking old features? You really believe that? Take it from us, that's NOT true. English hasn't been hopelessly broken by all the new words and concepts introduced for the Information Age. ASCII still works just as well as it did back in the 1970s. And, btw, even ASCII supports some formatting.

      MS didn't have to change existing files to new incompatible formats in such a sly manner. Users should not have to wade through FUD about losing formatting. Users should not be bothered with such questions about "new formats", popped up at a critical moments, about an issue both confusing and unimportant. What's a user to do, spend 15 minutes attempting to read up on exactly what's involved in switching to a new format, when a just completed revision is hovering at the edge of oblivion by power failure, OS crash, or application crash because it hasn't yet been saved? And if a user does try to find out what it means, they soon get lost in a maze of deliberately obtuse documentation. We should be excused for thinking that MS doesn't want anyone to know exactly what value a new format adds and that there isn't any significant new value. It's just plain irresponsible of any company to treat its customers so shabbily.

      --
      Intellectual Property is a monopolistic, selfish, and defective concept. It is "tyranny over the mind of man"
    47. Re:M. Webster's Explains by networkBoy · · Score: 1

      "sure you can open it, will it look right? NO, the 1997 browser will simply skip the unknown tags."

      Now I realize you said it's different than the encoded formatting, but there is still no excuse for not giving the user his/her files back. The trial should either save in a compatible format with the previous version at least, or should have vast warnings.

      Honestly, I'm against piracy, but I could see this as a viable argument: Installed "trial", reverted because trial wasn't worth buying for $450, got locked out of files, pirated new version.

      -nB

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    48. Re:M. Webster's Explains by Anonymous Coward · · Score: 0

      Re: 1.1
      I'd say mime type isn't really relevant to a document format argument, Save it, open it, should still be fine.
      Not bad for a 10 year time stretch.

    49. Re:M. Webster's Explains by that+this+is+not+und · · Score: 1

      The top level article talked about Outlook, too.

    50. Re:M. Webster's Explains by that+this+is+not+und · · Score: 1

      I was going to google Office 97 and Office 2007 in the same query but I see that this thing only will work if you're running Windows 2000 or newer (almost typed 'better' there. oops) (with recent service pack) and Office 2000 or newer.

      That alone leaves quite a few people in the lurch. Not that Microsoft shouldn't be able to ignore their install base or anything.

    51. Re:M. Webster's Explains by that+this+is+not+und · · Score: 1

      The compatibility readers are available for free, as they've always been since Office 95!

      Which is fine, if all you want is to read the document. And if you're willing to install another layer of bloat on your system. In collaborative workplaces it is different. People now reflexively say 'I need to Upgrade my Office' when they hear a co-worker has done so. It drives a lot of sales, because people know how Microsoft operated in the past and just concede the point.

    52. Re:M. Webster's Explains by Quino · · Score: 1

      Your post might be true but it's still irrelevant: how is it a "trial" if you're screwed over into buying the product to see your old e-mail?

      Even if there were sirens and nag bubbles ever 5 seconds saying "you won't be able to go back to the previous version! We've made it impossible for the non tech savvy" it'd still be disingenuous to call it a trial.

      It amounts to blackmail, plain and simple: -- give me money or you can't access your data, sucker!

    53. Re:M. Webster's Explains by Quino · · Score: 1

      which is a half-assed solution, isn't it?

      It's deceptive no matter how you try to spin it.

    54. Re:M. Webster's Explains by bhtooefr · · Score: 1

      So write a word processor that can read it.

      Or, backport OpenDocument support to the 1.0 branch of OO.o.

      Actually, there's a plug-in for AbiWord that can handle OpenDocument. And, AbiWord runs on 95.

    55. Re:M. Webster's Explains by Anonymous Coward · · Score: 0

      You'd think that something as important as a "standard" document format wouldn't change enough to become incompatible every 1-4 years.

      And the next "article" about Microsoft will be about having no innovation or improvements.

    56. Re:M. Webster's Explains by Master+of+Transhuman · · Score: 1

      This is probably why the latest Microsoft patch disables the Program Uninstall capability of Vista...:-)

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
    57. Re:M. Webster's Explains by unlametheweak · · Score: 1

      No, it seems quite intentional and exactly what I'd expect from Microsoft.

      You can read "marketing faux pas" as "quite intentional".
    58. Re:M. Webster's Explains by tigerhawkvok · · Score: 1

      As a point of fact, if you load an Office 2003 document and save it (just via ctrl+s) in Office 2007, you still have a 2003 document. You actually have to go to the Office Menu and select "Convert" to convert to 2007 OOXML, and even then you get a warning dialogue.

      --
      Blog
    59. Re:M. Webster's Explains by Anonymous Coward · · Score: 1, Insightful

      Have you *tried* opening a .docx file in Word 2003? Thought not.

      Take a non-trivial document saved as .docx. (Defined as one that is more than 10 pages long and includes numbering, headers/footers and at least one table.) Get a PDF (or, better, a hard-copy printout) at the same time so's you know what it's supposed to look like. Now, open it in Word 2003 using Microsoft's own "converter".

      Wait. It'll come.

      Still waiting? Make yourself some coffee, it'll take a while. Oh, and don't even think about trying to browse the web or something while it's converting.

      Got there yet? Good. Now, compare what Office 2003 shows you with the PDF. Okay - except for the missing footer, and the table layout is screwed up, and is that supposed to be a "£"?

      Well, you get the idea. This is my experience (and I've been using both Office 2007 and 2003, in parallel, for a couple of months now).

      So don't give me that "you don't have to upgrade" bullplop. This is Microsoft guerrilla marketing at its worst, and it deserves all the bad press we can give it.

    60. Re:M. Webster's Explains by im_thatoneguy · · Score: 1

      If my engine stops working. I take it to a mechanic who knows what the hell they're doing.

      I don't replace my oil, filters or belts because I don't want to get dirty but assume with some research I could figure it out on my own. But you know what, if I f*** it up... tough luck. If Jiffy Lube breaks something, they fix it.

      My point is: if the user finds replacing software a better use of his resources than doing some minimal research or hiring a professional to fix his compatibility issue then that's his choice. But I don't want to hear people bitchin' about their ford because they never changed the oil, never payed anyone to change the oil and just decided to buy a new car every time there was a problem with the last one.

      Everybody else in the world can abandon old versions *cough* PHP *cough* but somehow microsoft has to maintain backwards compatibility with every product they've ever created.

      I use 3D Studio Max every day. You know what their compatibility policy is: You can open any file from any version... wait for it... previous to the current. Save a file in the latest version and try to open it in any previous version? Tough luck. That's the end of that file. Time to upgrade.

    61. Re:M. Webster's Explains by im_thatoneguy · · Score: 1

      By Chineseyes (691744): How do you seriously expect your average computer user to find that? You know the people who go to sheep squad and pay $100 to do simple installs?

      I expect them to google: "Office 2007 File".

      First result. Fancy that. That's how I found it.

      Or even easier... they can just try to open it and click "Yes microsoft, please download the compatibility pack for me automatically."

    62. Re:M. Webster's Explains by njan · · Score: 1

      As if that weren't bad enough.. you can configure Office 2007 to not use the new file formats! The cheek!

      http://technet2.microsoft.com/Office/en-us/library /07946c8e-9311-42a6-979b-5bc89afb7a661033.mspx?mfr =true

      --
      I am a viral sig. Please copy me and help me spread. Thank you
    63. Re:M. Webster's Explains by WWWWolf · · Score: 1

      XHTML 1.0? If you're careful to follow the backward compatibility guidelines.
      XHTML 1.1? Not if served properly.
      XHTML 2 (whenever it comes out)? no.

      I assume that for the sake of exercise, this only concerns opening local files and thus MIME type is irrelevant. In that case, XHTML 1.1 may very well be interpretable - to some extent. XHTML 2 will probably be much more incomprehensible...

      For an interesting look at this, Here's how XHTML 1.0 Transitional renders on various versions of particularly tag-soup-friendly, damn-the-standards web browser. =) I'm assuming the earliest versions don't render the right page because of introduction of virtual hosts, but...

    64. Re:M. Webster's Explains by giafly · · Score: 1

      Oh give me a break! how can you add new features to a product without changing the format, and rending it unreadable by OLD software?
      Actually I think this is pretty much routine with Web software. I've doing it for years.

      You don't want to risk updating your entire server farm at the same time, so you make sure that data-formats remain readable by both the old and new versions of your software and phase-in the installation of the new version. I don't see why the same principle wouldn't work with desktop apps.
      --
      Reduce, reuse, cycle
    65. Re:M. Webster's Explains by Random832 · · Score: 1

      ok, what about HTML 4.0, or HTML 5 when it's done, in an HTML 2.0 browser from earlier than that? Arguing based on mime type is a cheap shot.

      --
      We've secretly replaced Slashdot with new Folgers Crystals - let's see if it notices.
    66. Re:M. Webster's Explains by HTH+NE1 · · Score: 1

      Except here's a real case: windows 95. The last OO.o that ran on windows 95 was 1.0.3. If you have a 2.0 odt document, the win95 clients can't read it.
      That's nothing: I can't even find a modern system with a drive capable of taking the 5.25" disks upon which my AppleWorks files are stored.

      At least those who carved their documents into bear skins with stone knives can use a digital camera or a flatbed scanner and use OCR.
      --
      Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
    67. Re:M. Webster's Explains by RockDoctor · · Score: 1

      You'd think that something as important as a "standard" document format wouldn't change enough to become incompatible every 1-4 years.

      Now why would you think that? In particular, why would you expect MS to have changed the habits of a sesqui-decade (decade-and-a-half) for Orifice 2003? When Word 5 for DOS was "upgraded" at work for Word for Windows 2.0, the change in file formats was a major pain in the arse too. Particularly when the computers in the field were "upgraded" before the non-revenue-earning computers in the office, so you couldn't bring reports onshore and work on them at the end of a job.
      When it comes to file formats, THERE IS NO STANDARD file format; there never has been, and it's quite unlikely that there ever will be. There are within-company-division de facto most-likely-to-be-used-this year formats, but you can't rely on even that when you're swapping files with clients or cow-orkers in other specialist companies.
      --
      Birds are not dinosaur descendants;birds are dinosaurs, for all useful meanings of "birds", "are" and "dinosaurs"
  7. If you use Microsoft by Anonymous Coward · · Score: 0

    You get what you deserve.

    I have no sympathy. I am not suprised. It's not as if nobody knows Microsoft are unredeemably crooked pedlers of defective rubbish. Maybe eventually, when you have been punched in the face, kicked and abused enough, maybe then you will learn.

  8. txt? by inode_buddha · · Score: 1

    Hey walterbyrd (same one from GL?) what about doing *everything as plain ASCII txt ?

    --
    C|N>K
    1. Re:txt? by level_headed_midwest · · Score: 1

      But then what will the secretaries do for a pastime since they can't use 10 different fonts like MS Comic Sans and insert two dozen pieces of clip art into a simple one-sentence notice?

      --
      Just "gittin-r-done," day after day.
    2. Re:txt? by walterbyrd · · Score: 0, Offtopic

      The problem was not with *my* computer, it was my brother-in-law's computer. Like most people, my brother-in-law is not all that sophisticated about computers.

      No way in hell would I ever install msft "trialware."

    3. Re:txt? by inode_buddha · · Score: 1

      Yes, I am aware of this situation - my own family is quite similar in some cases (grrr...). So I decided to take advantage of the relative lack of sophistication (no pun intended) and set all the send and recv default to plain txt and ask for other images/file types. Er, basically just so I could get some sleep.

      --
      C|N>K
  9. have not used by Anonymous Coward · · Score: 0

    In fairness, I have not used the trial version of Office-2007.

    If you save files as "Word 97-2003 Document (*.doc)" (or whatever, depending on application) they are backwards compatible. If you save files as "Word Document (*.docx)" they are not, but you can get a plugin for Office 2003 to read them.

    I'm sure the average user will not realize they need to do this, but if you know to look for it it's right there.
  10. What? by oddman · · Score: 4, Insightful

    The article doesn't say anything regarding the behavior of Office 2007 when installed on a machine with an older version of Office. It's a bare-bones commentary on OEM installations of trials of Office 2007. There is absolutely no indication that the problems encountered by the submitter will come up again.

    So, this scare-tactic post amounts to someone asserting that something bad happened in the past, and might, possibly, maybe, could happen in the future.

    Wow, thanks for the information, I never would have thought of that on my own.

    (Furthermore, does any company that uses trial-ware want you to do anything besides buy the software? Game companies use demos all of the time, AND THEY DON"T WANT YOU TO CONSIDER BUYING THE GAME TO BE OPTIONAL EITHER. But, because this is and MS story on Slashdot, we just have to bash them for every perfectly normal thing that they do.)

    Pathetic.

    1. Re:What? by Septje · · Score: 1

      Absolutely. Its not Microsofts fault at all in this case. If you uninstall it, and you have docs in the DOCX format, you instal the Office 2007 Compatibility pack which is freely available on their website. Sheesh people. Stop being so damn lazy.

    2. Re:What? by Repossessed · · Score: 1

      My Demo of Diablo II does not prevent me from using my copy of Diablo I though. The bigger problem I see here is with a trial upgrade that prevents going back to the original. This should in theory, be fixable by uninstalling/reinstalling though. As long as you both A) are able to do this, and B) Don't end up with all you're files automatically converted to the new format (both of which happened to the OP). Doesn't look like this will be a problem this time around though, as long as you actually have the original install disk and product key of Office.

      (I have incidentally, seen itunes convert an entire My Music folder into m4a though, which kept me from using my mp3 player with my mother's comp, as I had been doing up until that point).

      --
      Liberte, Egalite, Fraternite (TM)
    3. Re:What? by walterbyrd · · Score: 0, Flamebait

      >>There is absolutely no indication that the problems encountered by the submitter will come up again.

      It's msft's MO. I believe that msft did the same thing with the upgrade from NT to 2000.

      Here is the moral of story: when my brother-in-law installed the trial version of office-2003, it wrecked his computer. He could not access his email. He could not re-install office-2000 - we tried installing over office - it wouldn't work. We also tried removing the trial, still wouldn't work. And we could not install two versions of office. We tried like all hell to re-install office-2000, we couldn't do it.

      It's something you might want to think about before you install any msft "trial" software, wouldn't you agree?

    4. Re:What? by Anonymous Coward · · Score: 0

      Sheesh people. Stop being so damn lazy. And then people go and still say Linux is too hard for the common user?
    5. Re:What? by podperson · · Score: 1

      Game companies use demos all of the time, AND THEY DON"T WANT YOU TO CONSIDER BUYING THE GAME TO BE OPTIONAL EITHER.

      I've never seen a game demo tell me that I had to buy the full game, or my your existing documents and save them in new, incompatible formats without asking, or overwrite older versions of games I had full licenses for. NOT EVEN IN CAPS.

      Given the original poster's experience with Office 2003 free trial, I wouldn't be experimenting with the Office 2007 free trial either.

    6. Re:What? by douceur · · Score: 1

      Oh, for fuck's sake... Installing a compatibility pack or simply choosing to save as another file format is not the same as using Linux.

    7. Re:What? by wanderingknight · · Score: 0

      I think he was specifically referring to the "stop being so lazy" statement. It's common knowledge that one of the Windows' advocates' main arguments was the "user-friendliness" of Windows. "User-friendliness" is commonly understood as "my-work-gets-done-in-one-click". Having to go and find a compatibility pack in the web is extremely hard enough for most common users ;)

      I think it's time for Windows fanboys to recognize that the only reason why people stick to Windows is because they're fucking used to it, not because it's easier to handle. Out-of-the-box Windows XP is 500 times harder to set up than out-of-the-box Ubuntu.

    8. Re:What? by TheVelvetFlamebait · · Score: 1

      I disagree. I, for one, am relieved that such a shocking, gritty expose on Microsoft made it to the Slashdot front page. This important article is the first crack in the perfect veneer of this insidiously evil company. Congratulations to WalterByrd and kdawson for being part of the solution, rather than the problem. :)

      --
      You know, there is a difference between trolling and pointing out the flaws in your reasoning. Just saying.
    9. Re:What? by Barny · · Score: 1

      Well, as an OEMer that has wrestled with microsoft techs over installing this piece of crap, I would personally steer clear of "office 2007 ready PCs".

      The biggest 2 problems microsoft has made:

      1 home and student versions of office 2007 cannot be activated if any other version has been pre-installed, and vice versa.

      2 retail purchased copies of ANY version cannot be installed over the top, beside or activated as the pre-installed one, the first 2 will kill your windows the last is just plain annoying.

      As a retailer we have to guess what version of office a client is likely to want to purchase in a months time?

      Needless to say we dumped the "office ready" microsoft scam and are pre-installing OOo 2.2 now, it comes as a nice msi file (rather than an executable with no command line options) and most of all, people can actually sit down and start using it (unlike 2007 office).

      --
      ...
      /me sighs
  11. Been there, watched that by Anonymous Coward · · Score: 0

    We had the much same experience where I was working when Office 98 came out. Somebody brought in Office 98 installation media from home and installed it on their computer. Once the cool new features had been seen by others, the media was passed around. It was entertaining to watch the windoze guys scramble around for a few days trying to figure out where all the incompatible versions of important documents were coming from. Not to mention the stern lectures from management about software licensing, viruses, etc. And this was at one of the big outsourcing vendors, too. I won't say which one this episode happened at, but I've seen similar things at each of CSC, EDS, IBM, and AA (now Acenture).

    1. Re:Been there, watched that by linuxci · · Score: 1

      Office 98 was a Mac app. Did you mean office 97?

  12. Excellent news. by JustNiz · · Score: 0, Troll

    IT excellent the way Microsoft are doing a great job promoting reasons to switch to Linux.

    Clearly their remaining users are all windows fanboys who will put up with absolutely anything and then come back for more. So Microsoft, how about using that for some really intrusive stuff like putting advertising functionality directly in the kernel or add even more snooping software?
    Oh its all ready gone live on windows update you say...

    1. Re:Excellent news. by rcbutcher · · Score: 1

      Years ago I had NT4, and when correctly installed with SP4 I would have trusted my mother's life to it. It was a rocksolid no-bullshit industrial-strength Operating System. Then along came Internet viruses, crapware, malware, spiware, upgrade-or-your-life, compulsory registration of configuration, and then it dawned on me that the industrial-strength OS had morphed into a marketing tool, and eye-candy was substituting for new features I needed, such as a network security model. At that point I switched to Linux as my main box and Internet frontend, with a Windows 2000 box safely hiding behind a Lin ux firewall, which I access via TightVNC if I need to run a Windows app. If Windows NT 4 had USB I'd still be using it. Upgrades are a con.

    2. Re:Excellent news. by gazbo · · Score: 1
      I'm part with you - NT4 was a great solid server platform. However, I think that Win2k was an improvement, keeping the stability but adding a much better front-end and consumer application support. I finally upgraded to XP last year (only because Cubase required it), but otherwise I'd still be using the same 2k install from...umm...2000.

      I'm curious what you preferred about NT4 over 2k, as I really do think the latter is a great OS. Though I admit it ran behind a Linux firewall as well, but an external firewall's just common sense, not a lack of faith in the desktop OS (my Linux systems run behind an external Linux firewall too).

    3. Re:Excellent news. by rcbutcher · · Score: 1

      The only feature Win2k offered me over NT4 was USB, that was the only reason I changed. My post was an attempt to express my disillusionment with the marketing-perpetuated idea that we all need to regularly "update our system" as if it wore out. MS brought out increasingly flashy versions of its media player, all apparently necessary to "experience" media in new formats MS invented to necessitate upgrades. Meanwhile, NT4 could run Office, Web Browsers, and any other serious stuff I needed. I didn't get my computer for games or multimedia. I wanted a workstation.

  13. Ever hear of backups? by Robber+Baron · · Score: 2, Insightful

    Ever hear of backups? You know...the thing you do to data before installing a new piece of software? Yeah Outlook 2003 changes the .pst file, but so what? If you took the extra few seconds to copy it before installing 2003 you wouldn't have this problem now, would you? BTW a .pst file is something you ought to be backing up ANYWAY unless you really don't need to read those saved e-mails again. Disk failure, anyone?
    I also have both Outlook 2000 and 2003 clients in an Exchange environment and there is no problem with individual users using either version. The only real source of grief are occasional MINOR formatting hiccups when files are opened with different versions and documents that reference a database for merging purposes, but these are merely annoyances, not critical failures.

    --

    You're using her as bait, Master!

    1. Re:Ever hear of backups? by Anonymous Coward · · Score: 0

      The average user will not be able to find their Outlook or Outlook Express files, much less back them up.

    2. Re:Ever hear of backups? by Robber+Baron · · Score: 1

      The average user will not be able to find their Outlook or Outlook Express files, much less back them up. Hmmmm...'File'...'Import and Export'...'Export to a File'

      If you can configure an e-mail account, you can figure out how to do that.
      --

      You're using her as bait, Master!

    3. Re:Ever hear of backups? by TClevenger · · Score: 3, Insightful

      Okay, so you back up your PST, do the upgrade, Outlook converts the PST and then you download more mail into the PST. What good did that backup do you again?

    4. Re:Ever hear of backups? by mgv · · Score: 1

      Alter Relationship on 15/07/07 12:13 (#19864429)
      Okay, so you back up your PST, do the upgrade, Outlook converts the PST and then you download more mail into the PST. What good did that backup do you again?


      Actually, this is not a helpful comment. Yes, all users should backup. That is a bit like saying that everyone should stop smoking, drink driving or visiting prostitutes. That doesn't mean that this will actually happen.

      Indeed, the biggest killer feature of OS X 10.5 (Leopard) is automated backups for the real world. I cannot see a significant number of home users backing up regularly before this, on any operating system. (Of course, I'm expecting this to be available in a Linux distro at some time around then too). I'm sure there will be a few thousand people on /. who do backup, but remember you aren't like the real world.

      I think that this is a legitimate gripe. Data loss is an enormous issue, and the world has only just started to collect their music online and keep their photos digitally. Never to mind keeping their emails.

      Just my 2c worth.

      Michael
      --
      There is no cryptographic solution to the problem where the intended receiver and the attacker are the same entity.
    5. Re:Ever hear of backups? by unlametheweak · · Score: 1

      Hmmmm...'File'...'Import and Export'...'Export to a File'

      If you can configure an e-mail account, you can figure out how to do that.

      Most people do not setup their email accounts. They have their ISP installation software do it for them. There are a lot of people in my experience who have no idea about importing and exporting files. You take it for granted that people know this. I'm assuming you are in Management. The average person just uses the software without looking into the details and assumes it will work. The simplest things are not possible if you are not aware of them. You can denigrate people who don't know these things, but if something can go wrong then it most likely will. It's like telling a person to back up their hard drive before formating it: not everybody knows formating will essentially make your files disappear.
    6. Re:Ever hear of backups? by VGPowerlord · · Score: 1

      Indeed, the biggest killer feature of OS X 10.5 (Leopard) is automated backups for the real world. I cannot see a significant number of home users backing up regularly before this, on any operating system. (Of course, I'm expecting this to be available in a Linux distro at some time around then too). I'm sure there will be a few thousand people on /. who do backup, but remember you aren't like the real world.

      Wow, Apple invented a cool feature this time! Sorry, I meant to type VMS, not Apple.

      Anyway, that's enough sarcasm for now. It is a good thing to have for a file system... within reason. I'm not so sure I'd want PostgreSQL or MySQL to make a new version every time I insert or update a row.
      --
      GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
    7. Re:Ever hear of backups? by TClevenger · · Score: 1
      Indeed, the biggest killer feature of OS X 10.5 (Leopard) is automated backups for the real world. I cannot see a significant number of home users backing up regularly before this, on any operating system. (Of course, I'm expecting this to be available in a Linux distro at some time around then too). I'm sure there will be a few thousand people on /. who do backup, but remember you aren't like the real world.

      Leopard doesn't do backups. It does a redundant in-machine copy with versioning, something that VMS and Netware have done for years, and something that can be done on Windows with rsync (or a mirrored RAID), VSS and a bit of scripting.

      A proper backup requires media that is removed from the site, or at least removed from the machine. With the OS X "backup" scheme, if your machine gets pwned or fried by a surge from a nearby lightning strike, or your house floods or burns down, you've still lost everything.

    8. Re:Ever hear of backups? by Anonymous Coward · · Score: 0

      I guess you missed the part where you can back up to a network drive?
      After all, I'm sure Amazon's storage services can take a lightning strike or two.

      -r

    9. Re:Ever hear of backups? by yoasif · · Score: 1

      Not that you aren't correct about backups in general, but Leopard's "Time Machine" allows you to use an external drive for backups as well.

    10. Re:Ever hear of backups? by Anonymous Coward · · Score: 0

      There is much talk about inducing fear etc... If you once touched a hot stove and got burned, the next time you came upon a stove, you should be able to apply the previous lesson to all future activity. Especially when the burn was a serious one. So for one to be shy about touching something that burned him is understandable.

      The issue is not that any technical person could figure out a way around the problem. The issue is that millions of users have no idea how the email is stored much less what a .pst file is or where it could be found. If the file formats change, there should be warnings for the average user to protect themselves. It could even provide a quick backup for the affected files (as in Outlook).

      Backing things up is not that easy anymore. I have terabytes of storage. My choice has to be raid. If you walk up to windows and try to 'backup the email', what would you expect the average home or small business users to do? I know several people who print out all the email they want to save because they have no idea how to back up anything. Most commercial backup programs I have seen don't make it much simpler.

      Anyone writing software (this is not an anti-microsoft rant - it is just good common sense for any developer), especially software that makes integral changes to the format, should help their user base protect themselves.

      On the other hand, if Microsoft (and a few others) weren't so casual about the topic, there wouldn't be much work for the fledgling after market of computer repair and upgrade.

      Bill

    11. Re:Ever hear of backups? by mgv · · Score: 1

      A proper backup requires media that is removed from the site, or at least removed from the machine. With the OS X "backup" scheme, if your machine gets pwned or fried by a surge from a nearby lightning strike, or your house floods or burns down, you've still lost everything.


      With no disrespect, if you are saying this then I'd be surprised if you have actually used Time Machine.

      You can use Time Machine to back up on your own system, but to do that requires you to make a partition available for this.

      The most likely way that Time Machine will be used, in its default mode, is when a USB or Firewire drive is attached directly, or when a volume is mounted remotely that is suitable for backups.

      Backing up is then a two step process:

      Step One - A window pops up asking you if you want to use this drive for backup - click on yes.
      Step Two - There is no step two. Its already happening.

      Ok, lots of people will just use an in house, cheap USB drive, and this isn't really remote backup. Its still a lot better than no backup at all.

      It will certainly do remote/network backup, and plugging a USB drive into your airport would be another common way to do this.

      Michael
      --
      There is no cryptographic solution to the problem where the intended receiver and the attacker are the same entity.
  14. "I would touch it with a ten foot pole." by DodgeRules · · Score: 3, Funny

    Well, maybe YOU would touch it with a ten foot pole, but I surely wouldn't!

    1. Re:"I would touch it with a ten foot pole." by robo_mojo · · Score: 2, Funny

      I could care less what you do with your ten foot pole!

    2. Re:"I would touch it with a ten foot pole." by Anonymous Coward · · Score: 0
      Much like someone saying "I could care less about xyz."
      So, just how much less could they care? Apparently quite a bit.
      The correct phrase is "I couldn't care less."

      --Grammar Nazi

    3. Re:"I would touch it with a ten foot pole." by ls671 · · Score: 1

      I could care less what you do with your ten foot pole! Unless he tries to insert it in the lower part of your back. Well, I would care anyway ;-)
      --
      Everything I write is lies, read between the lines.
    4. Re:"I would touch it with a ten foot pole." by Faylone · · Score: 1

      Well, if you want to define 'touch' as striking to cause maiming and other injuries, that sounds okay.

    5. Re:"I would touch it with a ten foot pole." by LoverOfJoy · · Score: 1

      I'd poke it with a stick regardless of its size.

  15. Don't "upgrade" without a motivation by erroneus · · Score: 3, Interesting

    I thought the lessons were generally accepted by this time and for the most part, I think they are. When Windows XP came out, people switched over fairly quickly, but business was a bit slower to migrate. Vista gets released and I have yet to see a business site actually migrate over though I have witnessed a few individuals giving Vista a try... some going back to XP; some still trying to learn Vista's quirks. But so far, there's no business case for rolling out Vista.

    The same goes for rolling out Office 2007. I don't see a business case for it. I have known one business to start migrating over to Office 2007 because there is some collaboration tool they've just *got* to have. I think it's a mistake. But then again, this is a decision made by the same IT "MCSE" leadership that couldn't manage to get Exchange 2003 successfully installed and "lost" their Blackberry server CDs... (As if they couldn't download the software from RIM's site.)

    If there is a business case for Office 2007 or for Vista, I'd be really happy to hear it. But for the moment, I see no functions or features that we need to get our work done or that could help us get it done any better.

    1. Re:Don't "upgrade" without a motivation by gooman · · Score: 1

      If there is a business case for Office 2007 or for Vista, I'd be really happy to hear it.

      Because Bill and Steve would like you to. What more reason do you need?

      --
      "Kittens give Morbo gas!"
    2. Re:Don't "upgrade" without a motivation by Anonymous Coward · · Score: 0

      Microsoft has yet to learn, that market is driven by real customer demand, by products that fulfill some real need.
      Neither Vista nor Office 2007 has managed to create a business case for existence in corporate IT.

    3. Re:Don't "upgrade" without a motivation by Anonymous Coward · · Score: 0

      I'm small time IT in a big global corporation, but where I am at is involved with the distribution of software and hardware for a particular region, so I get the scoop on this sort of thing.

      I can tell you that my company is treating Vista and Office 2k7 like the plague. We had a dozen or so users working with Microsoft on a particular project and they gave out free copies of Office 2k7. As soon as the higher ups in the IT infrastructer found out they were seriously pissed off. All those computers have to be converted back to 2k3, and possibly wiped clean, I dunno how entrenched 2k7 makes itself.

      Converting to new formats in an organization with 20,000+ users is not something a company is eager to do, especially when every time a new format is released there is no forward and little backward compatibility.

      Sadly, the fact is that .doc IS a "standard" format, simply because so many use it. The problem is that the standard changes every few years and screws things the hell up.

  16. Scare Tactics by Dukaso · · Score: 5, Insightful

    Speculation is a great thing, but it quickly loses its luster when stated as fact. The little disclaimer you stuck on the bottom should be right under the headline.

    1. Re:Scare Tactics by Anonymous Coward · · Score: 0

      OK, here are two comments that aren't speculations at all.

      (1) Excel 2007 doesn't trigger a recalc under certain circumstances (OLE-injected sheet changes). You have to send a separate command to explicitly recalc.

      (2) Excel 2007 will crash on certain very ordinary spreadsheets imported from earlier versions, claiming that there are "errors" in the sheet. The good news is that it manages to "repair" the "error" and recover. The bad news is that it never tells you what the "error" was, and if you ask for more information, all you get is an XML dump with the same useless error message buried inside of it.

      Did I file a bug report to Microsoft? Of course not, I don't have the time. The last bug report I filed to Microsoft took them 6 months to resolve, and the only reason I beat on them for six months was that it was a fairly critical issue for us. Eventually we had to find the knowledge base article that clearly answered the point, but that for some reason none of our keyword searches turned up.

      The above two issues at least have workarounds. OK, so you messed up recalc. No prob, I'll assume you're brain dead and issue my own. Easier than six months of agony.

  17. It's also not hard to tell by Sycraft-fu · · Score: 1

    I'll give people some credit in the past as a Word 97 file and an Word 2003 file are both .DOC just with some different contents. However Office 2007's format is .DOCX, and it'll still save DOC just fine. So you can choose if you want the backward compatible version or the new version, and it is easy to know what you chose. Currently we have a some Office 2007 at work but mostly Office 2003. No problems thus far, as the 2007 people know to keep using the old formats and everyone is happy.

  18. Anyone with custom macros... watch out by InvisblePinkUnicorn · · Score: 0

    The company I work for provides custom document templates for presenting images and information, and we've started getting calls from people who previously had no problem with the templates, but decided (for whatever dumb reason) to just "upgrade" to Office 2007 (after all, the number 2007 is bigger than 2003). Now they're saying the templates no longer work in 2007.

    At first we thought we would have to completely redo them for this new release, but it turns out that it's just part of Microsoft's attempt to increase "security", by automatically blocking all macros (even if the user previously allowed macros in an earlier version) and apparently not even giving you a notice that they were blocked. The workarounds are simple enough, but I foresee much more time spent on tech support fixing these dumb non-issues.

    Yay for productivity!

  19. FUD. by Txiasaeia · · Score: 2, Informative
    Scared of the new Office 2007 formats? Afraid that if you save a document in Word 2007, you won't be able to open it in Word XP, 2000, or 2003? Here you go.

    This entire "article" is FUD. Say what you will about Microsoft formats, but so long as you're using Word, Excel, or Powerpoint (i.e. not Outlook), there's nothing to worry about. And for the record, I've tried importing the mail from an Outlook 2007 PST file in Outlook 2003, and it works perfectly fine. There's also apparently workarounds for importing 2007 PST files into earlier versions of Outlook - including 2003 into XP, 2000, and so forth - as described here.

    --
    Condemnant quod non intellegunt.
    1. Re:FUD. by jfinke · · Score: 1

      I like Office 2007. But, I have had government clients (Office 2000) have issues trying to open documents I have saved in compatibility mode (2000-2003). Colors are screwy, text can show up in weird places. They finally installed 2007 on a couple of notebooks just to look at the source documents to finish the project. It wasted a lot of time and added a lot of confusion.

    2. Re:FUD. by Anonymous Coward · · Score: 0
      They finally installed 2007 on a couple of notebooks just to look at the source documents to finish the project. It wasted a lot of time and added a lot of confusion.

      "It" didn't waste a lot of time or add a lot of confusion. YOU did. Using Office 2007 to interact with other people was a big mistake. The fact that you "like" it is irrelevant. You are either very lucky or very good to still have clients that work with you.

    3. Re:FUD. by gEvil+(beta) · · Score: 1

      I work at a place that still uses Office 2000, since there aren't any features in newer versions that we need (small office, small budget--a few grand to upgrade Office licenses would be better spent elsewhere). I installed the Office 2007 compatibility pack a few weeks ago when someone sent us some .docx files. Before installing it, I went through everything on the Microsoft site for it to make sure I didn't miss any necessary upgrades/updates to Office 2000 or anything.

      Everything looked okay, so I installed the compatibility pack. It didn't work. I still couldn't open the .docx files. When I forced Word 2000 to open them, I just got a bunch of binary gibberish with page breaks here and there.

      I wondered if I did something wrong, so I installed a fresh copy of WinXP in a VMWare image, updated it until there were no more updates, installed Office 2000 Professional, updated that until there weren't any more updates, then went and got the Office 2007 compatibility pack. Same results. I'm honestly wondering if they even tested it on Office 2000 before saying that it would work.

      Anyone else out there have any luck using the compatibility pack with Office 2000?

      --
      This guy's the limit!
  20. Isn't this just old news by CrazyJim1 · · Score: 0, Flamebait

    Microsoft allows programs to install into any directory they want to and modify just about any file. There is no such thing as root access either because every program has it.

    Also M$ uses .dlls which any program can change and result in causing programs to crash.

    Finally you have the registry which is deliberately made complex so the user can't figure out what the last program they ran put onto their computer.

    I'd say these are just flaws with Windows and not really flaws with new Microsoft software.

    1. Re:Isn't this just old news by Anonymous Coward · · Score: 0

      Microsoft allows programs to install into any directory they want to and modify just about any file. There is no such thing as root access either because every program has it.

      Programs don't have root access, users do. If you install programs while logged in as an admin, then yes, the install program you're running has admin access. Once it is installed, and you run the program as a regular user, the program only has user access.

      Also M$ uses .dlls which any program can change and result in causing programs to crash.

      You have no clue what you are talking about... Dlls are regular files, and regular file permissions apply. Typically, only admin can read/write the .dll, and regular users can only read. So, any program can NOT change the .dlls.

      Finally you have the registry which is deliberately made complex so the user can't figure out what the last program they ran put onto their computer.

      The registry is complex because it is a big operating system, with many, many subsystems. The fact that YOU can't figure it out doesn't mean that other people can't. There are programs to track changes made to the registry. Maybe you want to get one.

  21. full of lies and half-truths by Anonymous Coward · · Score: 1, Insightful

    I'm not a fan of microsoft, but I criticize them for things that are actually true. Lets go though your blather.

    Office-2003 installed over his Office-2000. His Outlook-2000 email was reformatted to the new-and-improved Outlook-2003. And Outlook-2003 format is incompatible with everything except Outlook-2003.

    Not true. Outlook 2003 can use the exact same .pst file format as outlook 2000 (the new 2003 .pst format is unreadable by outlook 2000). But if you have an existing .pst file, outlook 2003 will not convert it to the new 2003 format. In fact, outlook cannot convert a .pst file to the new format, which is pretty annoying. You need to create a new .pst file, then import your old email.

    Of course, I could not fully remove the "trial" version of Office-2003. Once Office-2003 has been installed, it can not overwritten with an earlier version of Office. Also, you cannot remove Office-2003 and re-install Office-2000, unless you know how to hack the registry.

    Not true at all. Just go to add/remove programs and uninstall your trial software, then reinstall your old software. If you can't uninstall software, then your PC is very messed up, which has nothing to do with outlook.

    And you can not easily install Office-2000 and Office-2003 on the same PC.

    Also not true. You cannot have multiple versions of outlook on the same PC, but the rest of office is easy - just install into a different directory. The default for office 2003 installs is to remove office 2000, but you have an easy choice during installation to keep your existing software and install 2003 to a new directory.

    The reason for multiple versions of outlook is that the exchange connectivity is very different in outlook, and you can't have both .dlls installed at the same time.

    1. Re:full of lies and half-truths by Anonymous Coward · · Score: 0

      I think you pretty well destroyed this submission. Good job.

  22. bunch of crap by goofballs · · Score: 1

    dude, this is a bunch of crap- i have office 2007, and it respects old formats. it won't write over it w/ the newer format unless you specifically tell it to.

    1. Re:bunch of crap by Anonymous Coward · · Score: 0

      The behaviour of the trial version is different to that of the full version. The trial version apparently limits saving files to Microsoft's XML file format and it is not possible to convert to the older formats without downloading a third party file converter.

  23. Forced Upgrade by tiny69 · · Score: 2, Informative

    Forced upgrades to new versions of MS Office is a normal experience in a large company. Typical senerio:

    One week after a new version of MS Office is release, someone in the company gets a new computer. Unless the company has a strict policy that controls all incoming computer hardware and makes sures that said hardware is reinstalled with a standard baseline image, the company is about to go through a forced upgrage. The new computer is going to have the latest version of MS Office installed. Since it's a new computer, someone important (management) is getting said computer. The first thing the user does is open some important Excel spreadsheet or Access database that is has been deemed critical to day-to-day operations. Because it's a new version of MS Office, the user is asked if they'd like to upgrade the format that the file is formated/saved in. Of course the user will click "OK". Now, this user is the only person that can open and edit this critical file. The next thing the user does after getting a new version of MS Office is create some Word document. As soon as the user saves this document, they email it to everyone in the company. Complaints about not being able to open this document flood the HelpDesk as soon as the user hit the Send button. Instead of complaining about how the latest version of MS Office was allowed into the company without authorization, everyone complains that "so and so has the latest version of MS Office. Why don't I have the latest version of MS Office?" And the company has to shell out $LARGE_SUM to bring everyone up-to-date with the latest version of MS Office one week after it's released.

    Sinse, repeat.... has it really only been 4 years since that last forced upgrage of MS Office?

    --
    Go not unto/. for advice, for you will be told both yea and nay (but have nothing to do with the question)
    1. Re:Forced Upgrade by douceur · · Score: 1

      Sounds like it's the fault of the company every step of the way. Lazy IT department, incompetent management, and whiny (surely incompetent, as well) employees.

    2. Re:Forced Upgrade by Cassini2 · · Score: 1

      The other variant on your story is if a preferred customer installs a newer version of Office. Then someone at your company needs the new version of Office to read the incoming e-mails, and the slippery slope starts ...

    3. Re:Forced Upgrade by Dan_Bercell · · Score: 1

      That makes no sense, what business line of workstations come with Office pre-installed? Home versions come with it, but not business versions.

    4. Re:Forced Upgrade by Allador · · Score: 1

      This is ridiculous. Why would a 'large company' let dell/hp/whatever decide what version of office to order?

      Any 'large company' is not buying retail or oem software anyway (except for maybe the base OS, but never office). You buy it off your Select, Open, or Enterprise Subscription. Anybody who buys Office from Dell with their computer that is in this scenario is wasting money, as you're paying about twice what it costs you to buy the software through your contract.

      You're basically talking about a 'large company' with poor operational practices, poor purchasing/procurement oversight (wasting money on OEM versions of office), and no IT department.

      This isnt typical. I'm sure there are some poorly run companies who operate like this, but they deserve what they get. You cant throw money away and then complain that you threw money away. Just do it right the first time.

  24. It would seem fair to expect MS to be true to form by the_rajah · · Score: 1

    If they've done this before with other trial software, why give them another opportunity to pull their tricks again. "Once burned, twice shy" is not an entirely bad philosophy. I wouldn't expect Snow White to readily eat another apple.

    --


    "Do the Right Thing. It will gratify some people and astound the rest." - Mark Twain
  25. Get what you pay for by Cafe+Alpha · · Score: 0, Offtopic

    I'm using the free version of Microsoft Office Accounting - they made it free in order to muscle into QuickBooks market (the free version is equivalent to the 90$ version of quickbooks).

    Problems so far:

    It depends on a version of SQL server it installs as a service (why does it have to run as soon as I power on the machine?) which sometimes (for no reason) balloons up to over a gigabyte of ram use. Also SQL didn't install properly the first time because it refuses to install in a compressed directory - well as easily as they could test that the directory is compressed, they could have made their subdirectory uncompressed. After all they're installing it as a fucking service and that takes admin access.

    It has fucking AVERTISEMENTS running in the main window the time. Not only is there no way to turn them off or to rearrange the window so it doesn't take up 100% of the screen real estate, but the system stops for a few minutes retrying on the fucking ADVERTS every time my internet connection goes down. That's right, you can't do any accounting for fucking minutes because their fucking advertisement is more important!

    Really, this all seems like a great reason to pay $200 for a good version of Quickbooks. If the free Office Accounting is bad, is there any reason to believe that the other one, say DOESN'T have adverts? Or that it lets you use your screen for things other than a huge menue designed to force you to watch those averts?

  26. Not easy. Re:It's also not hard to tell by twitter · · Score: 2, Insightful

    So you can choose if you want the backward compatible version or the new version, and it is easy to know what you chose. Currently we have a some Office 2007 at work but mostly Office 2003. No problems thus far, as the 2007 people know to keep using the old formats and everyone is happy.

    The menu for types is confusing and makes interchange a PITA. There are three options, "default", "Office97-2003" and "other". If this version is like all of the rest, conversion is one way - in but not out - and 97-2003 will be a mess. The other formats are way too confusing for the average user with multiple types defined for the same version of word processor name. Once you get past all of that, you have Vista's default behavior of hiding file extensions to keep you from knowing which file is what.

    All of this confusion and complexity has one aim: to make sure people buy a new M$ word processor every few years. The file formats change around to keep other programs from being able to use them. The new formats themselves are used to force others to buy Word. This routine has worked several times.

    The only real question is how many times can M$ pull the old switcheroo before people revolt. It's such a transparent rip off.

    --

    Friends don't help friends install M$ junk.

    1. Re:Not easy. Re:It's also not hard to tell by waveguide · · Score: 1


      The Save As menu choices are

      Word Document
      Word Template
      Word 97-2003 Document
      Find Add-ins for other file formats...
      Other Formats

      If you can't figure this out you need to put the computer back in the box and send it back.

    2. Re:Not easy. Re:It's also not hard to tell by sid0 · · Score: 0, Troll

      You can set the default format to be .DOC, twitter. Word Options.

      Of course, given that you've never used it, it's probably too much to expect from you.

    3. Re:Not easy. Re:It's also not hard to tell by Mathinker · · Score: 1

      > If you can't figure this out you need to put the computer back in the box and send it back.

      Hm, "Word Document"... yes, that label really makes it clear what the exact file format of that will be and what other Microsoft products will be compatible with it...

      Frankly, if everyone took your advice, there'd be a lot less computer users.

      At least with ODF, the goal is that the same users won't need to understand. It'll just work... at least for the next 100 years or so.

    4. Re:Not easy. Re:It's also not hard to tell by Macthorpe · · Score: 1

      How are new formats designed to make sure people buy a new word processor when Microsoft release compatibility packs for older versions so they can open the new formats?

      That one simple fact blows your entire post out of the water.

      --
      "It does not do to leave a live dragon out of your calculations, if you live near him." - Tolkien
    5. Re:Not easy. Re:It's also not hard to tell by Jerry+Smith · · Score: 1


      The Save As menu choices are

      Word Document
      Word Template
      Word 97-2003 Document
      Find Add-ins for other file formats...
      Other Formats

      If you can't figure this out you need to put the computer back in the box and send it back. Because it's a well-known fact that, if you have a problem using the software, you should solve it by not using the hardware or replacing the hardware. I think a better sollution would be to put '.txt' per default in the 'save as' options.
      --
      All those moments will be lost in time, like tears in rain. Time to die.
    6. Re:Not easy. Re:It's also not hard to tell by BeanThere · · Score: 1

      100% spot-on. I've been using Office 2007 myself and it perfectly describes the behaviour - they are so clearly artificially trying to "push" people into the new format to get those critical market network effects (no-brainer, actually, why WOULDN'T they?). Seemingly however the answer is "forever" ... people don't seem to have a limit on how long you can keep doing this to them, they'll keep falling for it over and over, perhaps the "new look" makes them feel better about shelling out more money for an "upgrade" that they didn't need at all, I don't know.

  27. WTF? by walterbyrd · · Score: 0, Offtopic

    >>What happens with Outlook I'm not sure

    The story was basically about the difficulties I had with Outlook. So how can you say the whole story is "FUD" while admitting that you don't know what happens with Outlook?

    1. Re:WTF? by x_MeRLiN_x · · Score: 1

      Firstly, look at the title of the story. Secondly, you say you have no experience of Office 2007 at all; this fact makes me wonder why the story was published in the first place.

    2. Re:WTF? by Anonymous Coward · · Score: 0

      I'll tell you what happens in Outlook. NOTHING. It does NOT convert your .pst file to the new version. That is simply not true. I've done it. Had no difficulties going back to the previous version of Office.

  28. don't buy it anway, its crapware by myc · · Score: 1, Interesting

    I bought a copy of Office 2007 for $20 bucks (our campus has a volume license) to try it out. It is without a doubt the worst piece of crapware I have ever had the misfortune to try, not even taking into account file compatibility issues. The very worst bit is that there is no way for you to customize the ribbons unless you learn how to code XML. If you look up online help for the ribbon, Microsoft explicitly states this. One of the things I always liked about earlier versions of Office is the ability to customize the toolbars to optimize your own personal workflow; you add buttons you use more, and take away ones you don't. Now with Office 2007 you are pretty much stuck with what they decide are the "key" tools. Some functions are hidden in the contextual menu, which is the ONLY place they are accessible. I am switching back to Office 2003, which is actually pretty decent.

    --
    NO CARRIER
    1. Re:don't buy it anway, its crapware by Anonymous Coward · · Score: 0

      And yet people love Apple. Go figure.

    2. Re:don't buy it anway, its crapware by m4g02 · · Score: 1

      They didn't decide anything by their own, the ribbon was designed using hundreds of gigabytes of collected user behavior. Office 2003 had an improvement participation program that if accepted would send UI usage to Microsoft, and after collecting enough information they discovered less than 10% of the users actually customized their toolbars. Also 70% of the features requested by business were already built in 2003 but most people couldn't find them, so Microsoft took the decision to redesign the UI to benefit most of the users, and they did a great job in fact, beta versions of Office collected the number of mouse click a user made in a day, and the amount of clicks with the new UI dropped by a 50%.

      You are assuming that users want to customize their toolbars, maybe because you do, but Microsoft with real user data determinated that 90% of the users don't customize the toolbars and can't find many of the things they wanted to do. I'm glad you are not in charge of a UI used by millions of persons, you would screw them up and create a useless, overgeeked crap of UI.

      --
      Sigs are for morons... Wait a minute...
    3. Re:don't buy it anway, its crapware by belmolis · · Score: 1

      You've made a good argument for the defaults being what they are. You haven't made any argument for making them hard to change for the 10% of users who want to.

    4. Re:don't buy it anway, its crapware by m4g02 · · Score: 1

      Because that 10% knows to edit XML... Or maybe because they want to sell Office 14 with the new feature of a customizable ribbon! =P Either way, I have to say is the best product Microsoft has released in a while, I like the ribbon. In the other hand Vista left much to desire.

      --
      Sigs are for morons... Wait a minute...
    5. Re:don't buy it anway, its crapware by Angostura · · Score: 1, Insightful

      Now, if only MS had removed all functionality used by fewer than 10% of its customers.

      I suspect they would have dropped PowerPoint entirely, and had Word rather akin to Notepad.

    6. Re:don't buy it anway, its crapware by sessamoid · · Score: 1
      Now, if only MS had removed all functionality used by fewer than 10% of its customers.
      Then likely somebody would have argued that usability studies supported it, and that those less-used features were still available because those 10% of their customers who use those features surely know how to code C#, right?
      --
      "No, no, no. Don't tug on that. You never know what it might be attached to."
    7. Re:don't buy it anway, its crapware by SEMW · · Score: 1

      Some functions are hidden in the contextual menu, which is the ONLY place they are accessible Bullshit. Name one.
      --
      What's purple and commutes? An Abelian grape.
  29. Are we all really serious? by Anonymous Coward · · Score: 0

    I've been an avid 'slahdotter' for awhile now, and this just took me for a spell of sorts. I've never created an account or even commented once. By no means am I an avid Microsoft Fanboy, or an Apple Fanboy, or even a Linux Fanboy, even though I tend to lean more towards Linux and opensource, I completely enjoy Microsoft Office and have since Office 97, when I personally started using it. This is a personal biased by no means is it helping or doing any good as a story, and as the flame wars are already running on this little comment board, and probably will so after my comment it doesn't really matter. Arguing on the internet is like beating a retard in a footrace, no matter what you're still a loser. That being said, this consumer doesn't seem technically savvy, and by his great justification and backing seems to show a plethora of knowledge about Micro$oft Office, and by plethora I mean little to none at all. By a matter of a few options can you import export and save data in older non-traditional (non-new) formats and on older formats as was stated prior are able to import from newer versions. I think this story should be /j #cut.

  30. The entire "story" is FUD by sid0 · · Score: 5, Informative

    Also, IIRC Outlook 2003 has a downgrader for .pst to the earlier versions, in the File menu.

    Slashdot: Your source of daily anti-Microsoft FUD. I'm going to get modded down as troll/flamebait for this and probably lose my karma bonus, but I've noticed kdawson is the worst. Sorry to call you out.

    1. Re:The entire "story" is FUD by Anonymous Coward · · Score: 3, Insightful

      Only if you know it was there and remembered to use it before your trail expired.

    2. Re:The entire "story" is FUD by Kythe · · Score: 0

      I was wondering how long it would take for Microsoft apologists to scream about this.

      I'm actually rather glad Slashdot includes periodic posts such as these. They serve as a useful gauge of how prevalent MS fanboys (paid defenders?) have become on the site.

      --

      Kythe
    3. Re:The entire "story" is FUD by Anonymous Coward · · Score: 0

      Yeah. Who needs "debate", "argument", "facts", and "reality". I long for the days when you could only get one side of any story. Bring back the FUD!

    4. Re:The entire "story" is FUD by Kythe · · Score: 1

      I'm happy to get two "sides" to a story -- when both are honest. When one side is simply dishonest PR marketing spin, that's not a good situation. Unfortunately, that's primarily what I see from MS apologists, on everything from excuse-making over Firefox's success to Vista's failures.

      --

      Kythe
    5. Re:The entire "story" is FUD by sid0 · · Score: 4, Insightful

      Yes, one side is dishonest spin -- the OSS side. Take this article as an example. This has *absolutely nothing* to do, either with the linked article (which details trials on BRAND NEW PCs), or with Office 2007. In my dictionary, this is known as creating fear, uncertainty and doubt in the minds of any people who might want to try it out. FUD for short.

      As an aside: Most of the rambling points about Vista (no new features, less secure than XP, UAC pops up incessantly, for example) are objectively, demonstrably, and almost completely false. When you challenge objective truths, you are either ignorant or malicious. I'd wager the latter.

    6. Re:The entire "story" is FUD by sid0 · · Score: 1

      Have a look at the smart-ass comments here as another example: http://it.slashdot.org/article.pl?sid=07/07/15/164 1254 "I used my uninstall button a long time ago". Every minor bug is blown out of proportion, as if it had never ever happened before to any other OS. Do look at the editor's name, as well.

    7. Re:The entire "story" is FUD by Kythe · · Score: 1

      Yes, one side is dishonest spin -- the OSS side.

      Sure, Sid. Actually, I was thinking of you specifically when referring to MS apologists. From what I can see, you waste no opportunity to defend MS, no matter how pedantically.

      --

      Kythe
    8. Re:The entire "story" is FUD by sid0 · · Score: 1

      Does the summary have anything to do with the article or Office 2007? You're dodging the question.

      I'm an apologist for truth -- and proud of it.

      Again: if you challenge *objective* truths, it is out of either ignorance or malice.

    9. Re:The entire "story" is FUD by ozphx · · Score: 1

      http://www.microsoft.com/downloads/thankyou.aspx?f amilyId=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displ ayLang=en

      Well that was bloody difficult.

      You can't sledge a company for providing forwards fucking compatibility for their old products, you anonymous asstard.

      --
      3laws: No freebies, no backsies, GTFO.
  31. More to the point, why upgrade? by gelfling · · Score: 2, Insightful

    I use 2002 at work and 2003 on all my home/school machines. I can't for the life of me imagine a scenario where Office has or should be changed dramatically enough requiring an upgrade to 2007. I'm assuming that a few years out there will still be a student version of Office for about $100 where you get to install it on any 3 machines simultaneously. If not, and I doubt it, given the big presence Office has in college bookstores, which is the only reason now to specifically replace a machine or buy a new one, I'll just put on whatever Open Office is current and point it to store in Office 2002/3 formats. If the latest formats are an absolute requirement because of some dumbass teacher then I assume the school will provide a discounted version to support it. Just because Redmond thinks they can force you to upgrade, there aren't too many circumstances where they can.

    1. Re:More to the point, why upgrade? by Anonymous Coward · · Score: 0

      Actually, you can already get Office 2007 Home & Student for about $120 on Amazon, and you can install it on up to three machines.

      And Office 2007 is actually a substantial upgrade over the previous versions. The jump from XP to 2003 was in no way worth it, but 2007 is clearly superior to the previous versions. Everything is easier and faster. Give it a try.

  32. Most people don't focus on the issues. by Futurepower(R) · · Score: 1, Interesting

    Wow!!! It's shocking to read the comments above. There is no sympathy whatsoever for the average user, who has little technical knowledge, or for companies with IT departments that get caught in the abuse. Quote: "I have no sympathy. ... It's not as if nobody knows Microsoft are unredeemably crooked peddlers of defective rubbish." I think people with no technical knowledge don't know this.

    The article linked in the Slashdot article mentions Microsoft's apparent motivation: "Previous editions of Office have shipped below target, with just 15 percent of PCs running Office 2003 two years after that suite shipped, instead of Microsoft's stated goal for two thirds of PCs to be running Office 2003 by 2005."

    There are problems: "Anyone with custom macros... watch out"

    This Slashdot comment is typical: "This entire "article" is FUD. ... so long as you're using Word, Excel, or Powerpoint (i.e. not Outlook), there's nothing to worry about." The words "not Outlook" admit an exception. That comment links to a Microsoft article that shows how to convert the new Outlook format to the old. But most users won't know how to find the Microsoft article.

    The issue is that people with insufficient technical knowledge who buy new computers may not find any option other than paying for another version of Microsoft Office. That is abusive. Microsoft provides big companies methods they may or may not know about, but apparently tries to dominate most users with sneaky methods.

    At the time I am writing this, only this comment shows an understanding of the issue: Forced Upgrade: "Forced upgrades to new versions of MS Office is a normal experience in a large company."

    Thare are several social issues here:

    1) Slashdot comments often take the position, "If you don't know as much as I do, then I have no sympathy for you." It's macho posturing.

    2) Slashdot comments often come from a quirky viewpoint: "I will try to find an interpretation of what you said that could possibly be wrong, ignore any interpretations that are correct, and pretend that there could be no correct interpretations."

    3) People are often not able to protect themselves from abuse, especially when abusers exploit their weaknesses.

    4) Not only are people often not able to protect themselves from abuse, a significant percentage of people are themselves abusers. The weaker abusers use the actions of the more powerful abusers as a shield.

    5) Microsoft managers apparently feel they are unable to compete honestly. The apparently feel that, without tricks, they cannot compete. Apparently they don't know how to compete by making a good product, or for some reason they cannot make a good product. Possibly inside Microsoft making a good product is politically impossible.

    6) Many people depend on the income from the problems Microsoft creates. Those who feel they have no other way of making a living often attack anything negative about Microsoft, apparently because they see negative information about Microsoft as potentially lowering their income, which is probably true.

    1. Re:Most people don't focus on the issues. by Anonymous Coward · · Score: 0

      Moron, I have just four words for you: STFU.

    2. Re:Most people don't focus on the issues. by Cassini2 · · Score: 1

      Wow!!! It's shocking to read the comments above. There is no sympathy whatsoever for the average user, who has little technical knowledge, or for companies with IT departments that get caught in the abuse.

      Agreed.

    3. Re:Most people don't focus on the issues. by Anonymous Coward · · Score: 0

      Anger problem.

  33. Let me set some issues straight by walterbyrd · · Score: 1

    >But if you have an existing .pst file, outlook 2003 will not convert it to the new 2003 format.

    When my brother-in-law's trial period was over, his .pst file was in an outlook-2003 format. That much I can tell you for sure. I believe both his old messages, and new messages, were in the 2003 format. Care to tell me how that happend? Maybe he allowed when he should have canceled, or something?

    > Not true at all. Just go to add/remove programs and uninstall your trial software, then reinstall your old software.

    Oh, it removes the trial software. But when you try to reinstall the old software, it won't let you. It detects a newer version, even though the newer version been technically removed. Symantec does the same thing. BTW: I can you from a *lot* of experience that msft's "add/remove software" is not worth crap. This is one of the reasons that registries get gunked up over time. Also, this sort of thing is a fairly common occurance.

    > And you can not easily install Office-2000 and Office-2003 on the same PC.

    As I recall, the install would not let us do that. Maybe if the disk had been partitioned, or something. We were trying to install office-2000, on XP-home, if that matters.

    > You cannot have multiple versions of outlook on the same PC

    Well, there you go. The problem was with Outlook.

    > The reason for multiple versions of outlook is that the exchange connectivity is very different in outlook, and you can't have both .dlls installed at the same time.

    Whatever the reason, it wrecked his computer to the point that I had to re-format his HDD.

    You do what you want. But, after my experience, I can assure you that I have no intention of every installing any msft "trail" software on my PC. I warn as many people as can about this. Msft is not the only company that plays this game. I don't use Symantec anymore either.

    You can think whatever you want about my intentions. Say I'm trying to spread FUD, or whatever. But, I promise you, the story is true. And I don't want it to happen to others.

    1. Re:Let me set some issues straight by Anonymous Coward · · Score: 0

      "When my brother-in-law's trial period was over, his .pst file was in an outlook-2003 format" How do you know it was 2003 format if you were never able to install the previous version. Huh? That makes no sense. I've had the same experience and my pst file was NOT converted.

    2. Re:Let me set some issues straight by Anonymous Coward · · Score: 0

      When my brother-in-law's trial period was over, his .pst file was in an outlook-2003 format. That much I can tell you for sure. I believe both his old messages, and new messages, were in the 2003 format. Care to tell me how that happend? Maybe he allowed when he should have canceled, or something?

      I don't know how it happened. However, the only way it could have happened is if you created a new .pst file in 2003 format, then imported messages from the old .pst file. In fact, many people would like to have a utility to convert a .pst file between formats, but it doesn't exist (or, I've never found one).

      > Not true at all. Just go to add/remove programs and uninstall your trial software, then reinstall your old software.

      Oh, it removes the trial software. But when you try to reinstall the old software, it won't let you. It detects a newer version, even though the newer version been technically removed. Symantec does the same thing. BTW: I can you from a *lot* of experience that msft's "add/remove software" is not worth crap. This is one of the reasons that registries get gunked up over time. Also, this sort of thing is a fairly common occurance.


      This is the crux of your problem. Something was wrong with the PC (spyware, viruses, etc). Try your experiment with a clean, fresh pc. Install office 2000, then office 2003 trial, then uninstall the trial, then reinstall office 2000. It will work fine.

      Now, you are correct that sometimes badly-written software won't uninstall correctly, which is a problem.

      > And you can not easily install Office-2000 and Office-2003 on the same PC.

      As I recall, the install would not let us do that. Maybe if the disk had been partitioned, or something. We were trying to install office-2000, on XP-home, if that matters.


      It is very simple & easy:

      1. Install office 2000 to c:\progra~1\office
      2. Install office 2003 to c:\progra~1\office2003
      3. During the office 2003 install, it will detect that office 2000 is installed, and will ask you to confirm that it should be removed. Don't.

      Whatever the reason, it wrecked his computer to the point that I had to re-format his HDD.

      No, his computer was wrecked to the point that YOU could not repair it. However, from your story, I believe it was wrecked prior to installing office 2003.

      You can think whatever you want about my intentions. Say I'm trying to spread FUD, or whatever. But, I promise you, the story is true. And I don't want it to happen to others.

      I don't doubt that the facts of your story are true. But your explanations for these facts are not true - it shows a lack of knowledge of windows & office.

    3. Re:Let me set some issues straight by walterbyrd · · Score: 1

      > How do you know it was 2003 format if you were never able to install the previous version. Huh? That makes no sense.

      1) I copied the pst file to another computer
      2) tried to load it with outlook-2000, it wouldn't work
      3) I installed a trial version of outlook-2003 on the other computer, and it did work

      So you tell me.

    4. Re:Let me set some issues straight by walterbyrd · · Score: 1

      >>
      1. Install office 2000 to c:\progra~1\office
      2. Install office 2003 to c:\progra~1\office2003
      3. During the office 2003 install, it will detect that office 2000 is installed, and will ask you to confirm that it should be removed. Don't.

      Here is how it went for me: my brother-in-law called me up, and said "I haven't been able to get to my email for the last week." I went over there and found that he had already installed the office-2003 trial over his office-2000. In this case, if you try to install office-2000, you get an error message that a newer version is already installed.

    5. Re:Let me set some issues straight by Anonymous Coward · · Score: 0

      I don't believe you.

  34. open office by Cokeisbomb · · Score: 2, Interesting

    I have used Office 2007 some, and found that I benefited from the improvements (things like more than 3 ways to sort in excel), but what I really noticed is when I compared it to my trial of OpenOffice. It was unbelievable how many little shortcuts that make using Excel so much easier didn't exist in OpenOffice. Just the different ways to handle copy/pastes and functions, I felt that using Openoffice was a much more arduous task than using Excel. I also noticed that the performance was much worse using Openoffice than Excel on a windows machine, the performance was a little better between windows and linux (for OOo) but still not as good as Excel 2003 in Windows. Am I the only person who has seen this? Or is there a larger issue at stake? I've seen how much every business uses Excel, and feel that if they can't solve these little problems, that OpenOffice will never have a chance to steal significant market share from MSFT

    1. Re:open office by Anonymous Coward · · Score: 0

      So what was the performance difference on you Linux box?

  35. Obvious by Anonymous Coward · · Score: 0

    The explanation is obvious. Office 2007 is just office 2003 with a tie. And this guy actually works for MS, but wants to stay anonymous.

    You see? Everything can make sense if you try hard enough.

  36. It is FUD... and it isn't by RedBear · · Score: 1

    While it sounds like the article doesn't talk specifically about Office 2007, I can say from first hand experience that Microsoft hasn't really changed their ways since the Office 2003 trial. I had a client a couple of months back who downloaded and installed the Office 2007 try-before-you-buy trial and installed it on his system which already had Office 2000 installed. Luckily, if we can use that word here, he had already purchased and switched over to Outlook 2007, so his mail was fine, but Office 2007 totally screwed up his install of Office 2000. Most of the older components wouldn't run and all the files he worked on were converted to new formats by Office 2007. Anyways, it caused a whole host of problems for him, interrupting his business.

    What's even better is that he was fine with the new software and so we actually tried to register it for him on two separate occasions, and we failed both times with some idiotic error about a shipping method... for a downloaded product. How stupid is that? Finally we gave up and I was able to uninstall every version of Office (he also had some 2003 components for some reason) and reinstalled Office 2000 from a disk I had, in the process weaning him off of using Publisher ever again, since his Publisher files were no longer readable by any version of Publisher except the new version that had messed with the file. Thanks, Microsoft.

    Yeah, he was definitely not the most computer literate person, but when I trial application goes around changing old files and saving new files in a format that can't be read by any older version of the software, you can't entirely blame that on the user. Everyone should be warned to backup their files before installing any Microsoft trial software. If he'd wanted to return to a previous version of Outlook I honestly don't have a clue what I would have done. It probably would have been easier to switch him over to Thunderbird.

    1. Re:It is FUD... and it isn't by man_of_mr_e · · Score: 2, Informative

      Sorry, I call BS.

      Office 2007 will save any document you open in it's original format, thus if you open an .doc file from 2003, then click save, it will re-save it in 2003 format. You have to explicitly tell it to save in .docx to get it to upgrade the format. You really don't know what you're talking about if you make this claim.

      What's even more, when you install any version of Office since Office 2000, unless you tell it to delete the old version (it asks you specifically), it will install side-by-side versions, and you can run both simultaneously. I've been on the beta programs, and had to use both, so I know this to be true. There was a weird bug in Office 97 that didn't allow 2000 and 97 to be used simultaneously without some hacking, but this hasn't been true of any version since.

      As for Outlook, i've downgraded PST files from both Office 2007 and Office 2003 to earlier versions without any kind of trouble, so I don't know what the author of the article is talking about. The only problem is with unicode versions, but that's a choice you can make to upgrade to that.

    2. Re:It is FUD... and it isn't by im_thatoneguy · · Score: 1

      Not only that but Office will continue to *open* files even after it's expired! I had the beta for office and after it expired I was still able to open files I had saved during the beta in the new office format.

      I promptly bought office 07 anyway because I found it to be a mind blowing upgrade as far as Office upgrades are concerned but there was no problem opening 07 documents after it expired.

    3. Re:It is FUD... and it isn't by Anonymous Coward · · Score: 0

      EASY? Switching complete luddites over to another application which has almost entirely the same functionality is EASY? How did you avoid the (seemingly) inevitable torrent of inane questions; "THEYVE MOVED ALL THE BUTTONS WHERE IS THE SAVE BUTTON???!?!?"

    4. Re:It is FUD... and it isn't by RedBear · · Score: 1

      Well, I know it wasn't saving in the new XML formats, and I did get a little confused during the whole process because he's one of those people who doesn't have a clue that "applications" and "documents" are two different and completely separate things, which was rather bizarre as it caused him to describe events in ways that seemed to make sense but didn't actually convey what he really meant, and vice versa.

      I do know two things for sure though, one being that installing the 2007 trial caused his 2000 applications to fail to load up (which the user described as "I can't open my old documents, only the new ones open"), and two is that at the very least it did change his Publisher files so that the older version couldn't open them any more. I'm sure there may have been an option in the new version of Publisher to save the file as an older version, but we didn't realize there would be any incompatibility until after I uninstalled everything and restored Office 2000. I would have had to redownload and reinstall the trial software to even verify whether or not there was some way to restore those documents to a usable form for the earlier version of Publisher.

      It turned out to be a good thing in the end though since the user only had a handful of Publisher files, with content that could and should have been created in Word. So I just explained to him that Publisher is one of the worst applications he could possibly be producing documents with, and he should just never use it again. He was fine with that.

      Here's what I'm not fine with. One, the fact that trial software went about changing even one file or one type of file into a new and incompatible format without multiple difficult-to-bypass warnings to the user is really inexcusable. Two, you can call BS until you're blue in the face, but that install of Office 2000 was borked, and the cause was installing the trial Office 2007 software, because it all worked fine before that. The fact that Microsoft can't manage to make their software function reliably when two different versions are installed is just ridiculous. Now, it may have actually been installed in the same folder as the previous version, but if so it was only because it defaulted to installing in that folder and the user didn't know any better. In the end most of the blame for these screwups must remain with Microsoft. We can't expect every computer user to know even one tenth of what most of us know, or have one-tenth of the information and understanding it would take to avoid all the potential pitfalls.

    5. Re:It is FUD... and it isn't by Allador · · Score: 1

      One, the fact that trial software went about changing even one file or one type of file into a new and incompatible format without multiple difficult-to-bypass warnings to the user is really inexcusable. Except it didnt happen. There is no mechanism to do this (automatically change file types). Your client is lying to you to cover up his own mistakes. I've seen it happen a hundred times.

      Two, you can call BS until you're blue in the face, but that install of Office 2000 was borked, and the cause was installing the trial Office 2007 software, because it all worked fine before that. The fact that Microsoft can't manage to make their software function reliably when two different versions are installed is just ridiculous. It does work under normal circumstances. About the only rule you have to follow with this stuff is to install and uninstall in chronological order. So install 2007 after 2000, and when you go to uninstall, do 2007 first, then 2000.

      You mention earlier in the post that this person had 2003 components as well. Clearly, this was not a well managed box. You had someone installing and uninstalling stuff willy-nilly without having a clue what they were doing, and then they managed to screw things up. It's not too surprising.

      Your personal experience is not bad MS, its bad user.

      Your client should never have had administrative rights to their machine.
    6. Re:It is FUD... and it isn't by RedBear · · Score: 1

      He wasn't lying, he just didn't have a clue what he was doing (computer illiterate really doesn't cover it) and the applications didn't warn him clearly enough about what was going to happen when he saved his documents. They probably used a Yes/No dialog, and you know what users do with Yes/No dialogs. It's all Greek to them so they just auto-click Yes.

      I know, it's all the user's fault. Nobody should have admin rights in Windows. Blah blah blah. Well, in the real world everyone runs Windows as admin and most of them have to take care of their computer themselves while barely knowing enough to turn it on and write a letter in Word. No one is standing by to hold their hand and tell them to do something "in chronological order". Which also shouldn't be necessary. The software is simply not reliable and too tightly intertwined with the operating system and common libraries. "Normal circumstances" do not happen very often in the real world either.

    7. Re:It is FUD... and it isn't by Allador · · Score: 1

      Well, in the real world everyone runs Windows as admin and most of them have to take care of their computer themselves while barely knowing enough to turn it on and write a letter in Word. My business doesnt run as admin, and none of our clients do unless they explicitly demand it. And when they do, we give them notice that its going to cost them alot more money in the long run, and that work done because of their not following our best-practices will be billed full retail rates.

      The software is simply not reliable and too tightly intertwined with the operating system and common libraries. It all works great if you do it right. Once we take control of a client's network, these sorts of problems just dont ever happen. I'll grant you that it is a shame that MS Office doesnt do a side-by-side installs of different versions, and that they expect there to be only one version of an office product installed at a time.

      Do you really think its reasonable for a business to have its non-IT employees spend time installing random software and breaking their machines? Does the same business let the receptionist do the oil change on the company truck if he/she doesnt know what they're doing? Computers/OS/Software are several orders of magnitude more complex than a car, yet you wouldnt let any random employee start tinkering with your work truck. So why is it okay for any random employee to tinker with your work computers as admin?

      "Normal circumstances" do not happen very often in the real world either. Well, thats why there are good IT shops and good IT consultants. To help these businesses stop throwing their money away by doing things inefficiently. If you run into your clients, and they're operating in the way you describe, isnt that your job as their IT consultant to show them how to do it better? Wouldnt that make you more money, and make your clients more money?
  37. We just got Office 2007 at my company.. by the_rajah · · Score: 1

    in the accounting department. 5 new Dells with XP-Pro and Office 2007 installed. The IT guy who set them up made sure the default was set to save files in Office 97-2003 mode. It's just the old forced upgrade trick from MS, as usual. I'm in Engineering where we're still using Office 2000. No business case for "upgrading" that I can see.

    --


    "Do the Right Thing. It will gratify some people and astound the rest." - Mark Twain
  38. It's True! by SinGunner · · Score: 1
    I "tried" 2007 from a torrent site when I got my new computer and typed up my resume in it. I then sent the resume to a friend to look over after I'd already been sending it out to a lot of companies. I must have looked like a complete idiot to be sending out a .doc file that won't open in anything but Word 2007. Changed how I saved it and got a job right away.

    Also, part of my profession is being extremely literate in Word, and they changed so damn much that my years of daily usage now leave me fumbling about. Figuring out where all my menus went is a colossal pain. There were plenty of things worth updating in Word, but the user interface hasn't significantly changed for the last 10 years. Who decided this was a good idea?

    1. Re:It's True! by SpiralSpirit · · Score: 1

      1) So you had to change the format to the 2003 style. I get it. It's a hassle , but now its second nature. I do it because 2) Even though it me a whole hour to figure out where everything was in word, I find that I can now do things faster. I like the look as well as the groupings of the new UI. To complain that you are "extremely literate in word" but couldn't figure out the UI in a day or two sounds like you didn't even try.

    2. Re:It's True! by sid0 · · Score: 2, Informative

      The entire Office UI team, that's who. Ever seen that Customer Experience Improvement Program that you probably disable? Well, they collected and analysed data, and found that people simply weren't discovering Office features. The Ribbon is a good way to expose these features for everyone. If you take the time to learn it and then customise it, you may easily change your opinion.

      If you're having difficulty locating commands, check the Office website http://office.microsoft.com/ for an interactive demonstration: choose the Office 2003 command, and it will show you how to get to it 2007.

    3. Re:It's True! by Vegeta99 · · Score: 1

      Amen buddy. As much as I hate having to support The Monopoly every day, Office 2007 is nice. The ribbon is, well, a bit of innovation for M$, and even though I'm going to Hell for saying it, I like it. A lot. My productivity has /definitely/ improved.

    4. Re:It's True! by I'm+Don+Giovanni · · Score: 1

      I "tried" 2007 from a torrent site ...

      So you pirated the software and expect Microsoft to give a damn about your complaints? You're not even a legit customer. Your complaints carry zero weight.
      --
      -- "I never gave these stories much credence." - HAL 9000
    5. Re:It's True! by wfberg · · Score: 1

      The entire Office UI team, that's who. Ever seen that Customer Experience Improvement Program that you probably disable? Well, they collected and analysed data, and found that people simply weren't discovering Office features.

      Maybe they weren't finding them, because menu items started to auto-hide? Maybe they weren't finding them because the online help was a little too online (taking a precious half minute to collect search results from a website, in stead of just using a properly indexed helpfile, and then returning a dozen irrelevant hits that look more like blog items than reference content).

      The ribbon is all nice and that, but it's only seeking to fix the interface they broke.

      People not finding features is also due to the fact people don't expect some features, and some features are just shoddily made. People tend to be amazed the first time they're shown how easy it is to make Word comparisons with change-balloons. And then turned off when it turns out excel doesn't have that feature (only a clumsy cooperative mode that uses exchange). In fact, comparing excel sheets (and circumventing 'protection') is the reason I've installed OpenOffice at work, alongside the sanctioned office 2003.

      In the end, people tend to use as much as office as they need to do their job.

      --
      SCO employee? Check out the bounty
    6. Re:It's True! by DTemp · · Score: 1

      Who sends out resumes in an editable file type like DOC? Anyone who sends me a resume in anything other than PDF is immediately knocked down a couple points (and is immediately knocked out completely if I can't open it).

    7. Re:It's True! by SinGunner · · Score: 1

      Sending a resume as a DOC file lets people see your skills in Word. Most people create horribly ugly resumes in Word with all sorts of formatting errors. Also, most companies ask for your resume in Word and won't even accept a PDF.

    8. Re:It's True! by SinGunner · · Score: 1

      I'd love to use OpenOffice, but when you try to create a DOC file in it, it spits out the most hideous crap ever. When big business switches to OSS, I'll pop open the champagne, but until then, damned if I'm paying to be locked into a proprietary format.

    9. Re:It's True! by SinGunner · · Score: 1

      So you're suggesting that I should relearn Word, the industry standard? It's a huge mistake to change something this drastically when it's already what everyone is using. I'm sure the average user wasn't utilizing all of Office's goodness. It takes a long time and a lot of expertise to get the most out of Word. Now that they've changed the UI, I need to spend a couple days relearning everything I already knew just to get the same final product I was already creating.

    10. Re:It's True! by Meatloaf+Surprise · · Score: 1

      Don't be so dramatic. You're not relearning Word - you're simply learning how to navigate through their new UI (which, by the way, isn't that hard). Things change and you're going to have to adapt (if you've worked in the computer industry for any length of time you should have known that already).

      Also in response to your first post: (1) If Word is a main part of your job, shouldn't you at the very least know that 2007 docs weren't compatible with 2003 or below? (this isn't the first time Word docs aren't backwards compatible either) (2) Why wouldn't you save as a PDF? (Word is for creating documents, not presenting them)

    11. Re:It's True! by Anonymous Coward · · Score: 0

      The moral of the story is to always send your resume as a PDF. I would venture to say it's a statistical impossibility that the recipient will not be able to open it.

  39. Oh look! by Anonymous Coward · · Score: 0

    A Slashdot "editor" modding down posts critical of themselves again. How cute.

  40. Ummm. Okay. by lena_10326 · · Score: 0

    In fairness, I have not used the trial version of Office-2007. But, after my experience with the trial version of Office-2003, I would touch it with a ten foot pole. Please make sure your friends don't touch it either.

    Why don't you come back when you actually try the thing you're freaking out about? Hmm? Might be a good thing to actually

    try-before-you-cry

    --
    Camping on quad since 1996.
  41. Office 2007 = buggy by flug · · Score: 1

    FWIW I've been using Office 2007 for several months now & (neglecting my opinion of the "ribbon" and all the other changes which could be discussed ad infinitim) the thing is just BUGGY.

    Just every little thing, big and little. Today I was typing and somehow Word let the cursor scroll off the bottom of the window. So now I'm typing blind. This happened like 20 times in a row.

    When you do mail merge and want to filter (to send to only selected recipients in your database) there are strange (and sometimes random) bugs.

    And on and on. It's just buggy & inconsistent.

    Result--when I had a really important project to actually get done the past couple of days, I reverted to Excel '97--which worked just fine.

    (I have Office 97 & 2007 installed side by side & no problems with that end of things so far . . . )

  42. Re:Microsoft by Anonymous Coward · · Score: 0

    I think you mean "flaccid", rather than "placid".

  43. Same thing happened to me... by Oswald · · Score: 0, Offtopic

    Only in my case it was a 1984 Volkswagen Rabbit GTI, and the problem was soft paint. Every little grain of sand that hit that car cut through the black finish to the white primer. It looked like shit. Eventually I was able to get VW to repaint the car, but they insisted I pay $60 to repaint one of the panels. There was no logic to this, but the division rep said, "Well, if you don't want to do that, I'll just keep repainting your panels one at a time as the scratches come," so I went along with the scam. Anyway, I haven't tried a VW product in over 20 years, but I would recommend you keep yourself and your loved ones away from this car company.

    1. Re:Same thing happened to me... by Anonymous Coward · · Score: 0

      You really should have picked a better car company when you did the analogy... most people try to stay away from VW anyways.

    2. Re:Same thing happened to me... by Anonymous Coward · · Score: 0

      Did your Rabbit come from Westmorland, PA? I had an '82 Rabbit built by UAW workers in the Westmorland plant and it was a travesty. Almost broke me off the VW kool-ade. But I kept buying them: '74 Beetle, '82 Rabit, '88 Jetta GL (flat out fabulous), '96 Jetta GL (also fabulous, but a little soft in the handling) and my wife has a '00 New Beetle. It's fun and powerful but stupidly convoluted to work on.

      Any and every car you'll ever buy will be a terrible investment, it's the way the car economy works; world-wide. VW did well by getting the hell away from the UAW's idea of quality in the eightys (went to Pueblo, Mex.), but VW brand parts are still ridiculously expensive. We've been looking at 'new' cars and maybe VW just doesn't cut it any more, although the Passats one rev ago had extremely high owner satisfaction ratings in one of the big auto rags; 9.4 out of 10. But they're hard to find used and clean.

      But it will be a bad investment too. It's a car, after all.

    3. Re:Same thing happened to me... by Oswald · · Score: 1
      At the risk of further "Offtopic" modding, yes, it was a PA car. As I recall, by 1984 only the diesel models were being imported from Germany. And BTW I have nothing against VW at all. I've owned 5 over the years.

      It was late and I was a bit slaphappy when I posted. It was just my idea of a satire on the whole story, which should never have been posted by the so-called editors because it was totally lacking in research, documentation, or anything else which would qualify it as worthy of attention.

  44. Have you tried OO? by cheros · · Score: 1

    I'm not kidding - I've had several good rescues using OpenOffice. I have heard complaints that OO's calc isn't as capable as Excel, but I'm in no position to judge - my work with spreadsheets never gets so complicated that I need anything heavy (as long as my invoices get produced and paid I'm happy :-).

    However, where it does get heavy is documentation, and for that I would not ever go back to MS Office. In OpenOffice, styles WORK. It doesn't end up this complete screaming mess that you get with cut & paste in Word, and I frequently 'rescue' other people's work which won't even load anymore in Word by just pulling it into OO and tidying it up. Not to mention word prediction, especially when you work with complex terms it seriously lowers your error rate. AutoCorrect IMHO creates an addiction, because your fingers never unlearn the 'wrong' word (anyone noticing the increase of "teh" instead of "the"? There's your answer).

    I'm astonished that MS can't get it right after so many years. Or maybe that wasn't the focus - I've come to the conclusion that they take the consultants' approach to fixing a problem: never fix it completely, and always keep the hope alive that the next engagement will be closure. Yeah - right..

    --
    Insert .sig here. Send no money now. Owner may sue, contents will settle. Batteries not included.
  45. "Please-Use-Brains" by suv4x4 · · Score: 1

    Don't install software on your mission critical machines before you've tested it *elsewhere*.

    For those of you who don't have a spare machine and can't be bothered to get the FREE Virtual PC or VMWare player, Microsoft offers live "remote desktop" style trials on their site.

  46. Re:Bollocks by Anonymous Coward · · Score: 0

    Wow, golly gee whiz, that's soooo interesting!

  47. Msoft actively patrols blogs to counter warnings by indaba · · Score: 3, Interesting
    After noticing all the free trial ware Office 2007 CD that had been left around campus, I posted a warning re the new default DOCX format on our website ( http://www.flsa.org.au/2007/05/31/beware-office-20 07-trial-cds-theres-a-nasty-catch/ )

    mainly because it's not widely appreciated that it can be difficult to go back to the older file format.

    To my astonishment, within a couple of hours Brian Jones, who is a program manager working on the Office XML functionality had posted a comment to the blog to point out the 27 Meg compatibility pack. http://blogs.msdn.com/brian_jones/archive/2007/03/ 12/how-to-create-and-consume-openxml-formats.aspx

    Wow, this is a little law student website on the other side of the planet from Microsoft, and they have Office program managers patrolling cyberspace looking for any negative comments ?

  48. Why not use ... by ravee · · Score: 1

    Why not use OpenOffice.org instead ? Agreed, Microsoft Office 2007 is very beautiful to look at and also has made a number of advances in usability. But that does not condone its history of changing the MSWord file format even across different versions of MSWord as well as locking the users to its proprietary format.

    Microsoft has to learn to support open file formats as people now a days are becoming more and more aware of the hazards of vendor lock in.

    --
    Linux Help
    for all things on Linux
  49. Bullshit by DavidD_CA · · Score: 1

    While I've never used the trial version, I can say that I have no problems moving files between 2003 and 2007 and back to 2003 as long as you either:

        a) Save As the 2003 format from within 2007, or

        b) Install the free Compatibility Pack onto Office 2003

    Further, if you open a 2003 file in Office 2007, it opens in "Compatibility Mode" and will ONLY save as a 2003 file unless you specifically tell it otherwise. It even disables features that are strictly 2007-only.

    And uninstalling 2007 to put 2003 on was a piece of cake. On one machine, I even have *both* running at the same time and can easily switch between them. The only exception to this is Outlook, which you cannot have an old version on the same machine as a new one.

    --
    -David
  50. Re:Msoft actively patrols blogs to counter warning by Achromatic1978 · · Score: 1
    Wow, cynic much? How about someone asked about that to the guy at campus responsible for the Microsoft contract, who contacted someone at Microsoft, with a link saying "is this true?"

    Seems just a little more reasonable than "actively patrolling blogs".

  51. Re:(i.e. not Outlook), by douceur · · Score: 1
    The fact that the story is about Outlook in particular (as you've pointed out very clearly here) and the headline references all of Office 2007 is FUD enough. Besides, did you just not read the rest of his post?

    And for the record, I've tried importing the mail from an Outlook 2007 PST file in Outlook 2003, and it works perfectly fine. There's also apparently workarounds for importing 2007 PST files into earlier versions of Outlook - including 2003 into XP, 2000, and so forth - as described here [microsoft.com].
  52. Re:Stupidity by mackyrae · · Score: 1

    WTF are you talking about? The old versions do get uninstalled when new versions are installed, but it doesn't F with things so bad that you can't uninstall the new one and put the old one back. For me, that'd mean all I have to do is add --force-downgrade to dpkg when I reinstall the old version. Using apt the .debs stick around, but that's like when you leave all your setup.exe's sitting on your desktop. At least there's a setting in Synaptic to automatically remove them when installations finish and a command to remove them all at once if you don't want it to be automatic. Can't tell Windows to automatically delete all setup.exe's from the Desktop after they install.

    --
    look! it's a bird, it's a plane, it's....a girl? yes, a girl browsing Slashdot on Linux
  53. Re:(i.e. not Outlook), by Anonymous Coward · · Score: 0

    BTW: the story was about my difficulties with Outlook. So, it's not exactly FUD, now is it?

    The story was about Office 2007, which you admitted you haven't even tried. If that isn't enough to make it FUD, I wonder what would be.
    And there are plenty of reactions from people who did use it, showing the fear is unfounded.
  54. consumer revolt? Hah! by swordgeek · · Score: 1

    There is no "consumer revolt against crapware." Consumers gleefully upgrade to the latest product in time, no matter what, and then will complain endlessly about how much they hate computers. The complaints are irrelevant--they don't punish companies for bad software, and they don't stop buying computers or software altogether.

    Fundamentally, most people don't actually realise that computers don't have to suck. They don't know that it's possible to have a good, reliable, easy-to-use computer that does what they want in a reasonable time (and amount of computing resources), so they don't demand it. They just 'hate computers.'

    There is no revolt. There has never been one in computing, and there probably never will be either.

    --

    "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
    1. Re:consumer revolt? Hah! by PopeRatzo · · Score: 1

      There is no "consumer revolt against crapware.

      Sure there is. I'm engaged in a one-person, serious general consumer revolt that covers crapware as as well as unwanted advertisement and several other consumer inequities.

      I go to great lengths to not deal with companies that abuse consumers. It's hard, but it's worth it.

      The thing is, I've learned long ago that I'm not really that special. If I feel something, if I'm doing something, there's an excellent chance that there are others like me. It's one of the beauties of being human.

      Yes, there is a "consumer revolt against crapware". I lobbied hard to get the University I work for (and for which I serve on a "technology committee") to drop its contract with a vendor that spreads crapware. We no longer do business with them, and the computers our faculty, staff and students get now have no crapware. Now I'm fighting to get them to make sure the users are given a choice of OS on their new systems. They've always been able to get Mac, Windows or Linux but I want to make sure they can get XP instead of Vista if they want it.
      --
      You are welcome on my lawn.
  55. Yeah its pretty lame by prelelat · · Score: 2, Interesting

    When I was still working at Dell(not to long ago) it was a big problem because we would load it onto the computers if you didn't order any processing software. There was nothing indicating that the software was trial software and when office 2007 first came out we would have someone get escalated to me about every other week because they couldn't get there files. Pretty much all of them thought it was pretty low.

  56. Untrue by Anonymous Coward · · Score: 0

    This whole story is untrue except for Outlook. I've been through this and Office 2007 is installed completely separately from Office 2003. The only application that is overwritten is Outlook 2003 because they cannot coexist because of DLL issues. Other than that, this is completely false

    1. Re:Untrue by Saurian_Overlord · · Score: 1
      He said: In fairness, I have not used the trial version of Office-2007. But, after my experience with the trial version of Office-2003...

      The "story" is about 2003 vs 2000. You've made an irrelevant comment on someone's uninformed prediction. Your mother must be proud.

  57. Hacking the registry by midkay · · Score: 1

    "Also, you cannot remove Office-2003 and re-install Office-2000, unless you know how to hack the registry."

    Wow! I'd love to be able to downgrade Office, but hacking the registry sounds like a total nightmare! I bet very few people in the world can truly say they're able to do something as extreme as that! It'd be amazing if someone came up with a program to allow someone to edit the registry in a relatively straightforward manner! Only in our dreams...

    Oh, wait.

    1. Re:Hacking the registry by blackdragon7777 · · Score: 1

      You should not have to edit the registry to remove stuff that the uninstaller should have removed. Also you have to know that you need to hack the registry in order to know where to start and then spend time searching the registry. It's not that easy or straightforward of a process.

    2. Re:Hacking the registry by Anonymous Coward · · Score: 1, Informative

      But then, the original claim was completely bogus, so the problem does not exist at all.
      All the mentioned Office versions are installed with .msi packages and removing them also removes the entries from the registry.

      Unless you are so stupid to just delete Program Files\Microsoft Office and call that "uninstalling", of course.

    3. Re:Hacking the registry by gishzida · · Score: 1

      Uh... not quite... All of the MS Office installers [Office 95 through Office 2003 at least... I can't speak about Office 2007 as we do not have it installed]leave "traces" in HKEY : LOCALMACHINE : SOFTWARE: Microsoft : Office. I recently had recourse to uninstall Office 2002 and Visio 2003 from a workstation due to issues with patching Office [using PatchLink] ... the result of the uninstall was numerous sub-keys still extant in the registry. So, no, MS's uninstaller does not remove Office completely from the registry. We deleted the remnant keys and reinstalled Office and the patches proceeded... Some of you may even recall that MS issued a "post-uninstall" registry cleaner for the Office '97 that cleaned up left over keys and registry associations after an uninstall... if you did not use the utility, a re-install of the application would fail. This is "quality Software"? If MS has a problem with FUD it is of their own making... OTOH, I've installed OpenOffice at home and so far I can't say the quality is any worse the MS... I've even opened a PPT 2003 presentation with OpenOffice on a 128 MB P3 laptop... I doubt PowerPoint 2003 could do that.

  58. The ribbon is fully customizable by sid0 · · Score: 1

    There are programs to customize the Ribbon. It's fully customisable, just not from within Office.

    A quick google search threw up http://pschmid.net/office2007/ribboncustomizer/ind ex.php, and I suspect a full-featured OSS solution will be available soon, if there is the demand for it.

  59. Ask Science about so-called "compatibility pack" by january05 · · Score: 5, Interesting

    "Journals (Science [biggest journal, of the America Association for the Advancement of Science (AAAS)], and Nature) have prohibited taking OOXML documents, because they do not correspond to existing standards such as MathML and SVG and are not backwards compatible to Word 2003 and previous. Compatibility packs do not even help.[2][3] As Microsoft will stop selling Word 2003 by July 1, 2007[4], this is a very bad precedent for future-proofing documents.

    1] http://www.sciencemag.org/about/authors/prep/docx. dtl "Because of changes Microsoft has made in its recent Word release that are incompatible with our internal workflow, which was built around previous versions of the software, Science cannot at present accept any files in the new .docx format produced through Microsoft Word 2007, either for initial submission or for revision. Users of this release of Word should convert these files to a format compatible with Word 2003 or Word for Macintosh 2004 (or, for initial submission, to a PDF file) before submitting to Science"

    "Because of changes Microsoft has made in its recent Word release that are incompatible with our internal workflow, which was built around previous versions of the software, Science cannot at present accept any files in the new .docx format produced through Microsoft Word 2007, either for initial submission or for revision."

    "Users of Word 2007 should also be aware that equations created with the default equation editor included in Microsoft Word 2007 will be unacceptable in revision, even if the file is converted to a format compatible with earlier versions of Word; this is because conversion will render equations as graphics and prevent electronic printing of equations, and because the default equation editor packaged with Word 2007 -- for reasons that, quite frankly, utterly baffle us -- was not designed to be compatible with MathML."

    [3]http://www.robweir.com/blog/2007/04/math-markup -marked-down.html "Math markup marked down"
            http://www.itwire.com.au/content/view/12608/1023/
    http://blogs.guardian.co.uk/technology/archives/20 07/06/04/scientists_hold_off_on_that_upgrade_to_of fice_2007.html

    Nature's analysis of OOXML:
    "We currently cannot accept files saved in Microsoft Office 2007 formats. Equations and special characters (for example, Greek letters) cannot be edited and are incompatible with Nature's own editing and typesetting programs"

    [4] http://blogs.zdnet.com/microsoft/?p=519 "July 1: No more Office 2003 for OEMs" by Mary Jo Foley"

    http://www.microsoft-watch.com/content/business_ap plications/the_pointless_office_converter_delay.ht ml "The Pointless Office Converter Delay"

    "Two important Microsoft topics--interoperability and Office file formats--intersect on the Mac desktop, and they brutally cross like swords.

    Two weeks ago, Microsoft broke a promise made in December: The spring beta release of OOXML (Office Open XML) converters for Mac Office. "

  60. WTF?? by Lavene · · Score: 1

    Is it just me or is TFA, the summary and the story totally unrelated?
    (I guess I would get the answer by reading the current 165 comments but I just felt like making a comment and yet adding absolutely nothing to the discussion...)

  61. How does this relate to "try before you buy"? by Anonymous Coward · · Score: 0

    I mean, I may have missed it since I haven't had my required levels of caffeine yet, but your story is not the 'same thing' in so many ways that I can't even be asked to point them all out.

    Do you have a habit of randomly posting anything that comes into your head as a reply or have you been smoking something shady?

    1. Re:How does this relate to "try before you buy"? by Anonymous Coward · · Score: 0

      You better get some coffee so you can perceive the GP point. :) Good luck today.

  62. Enough FUD - the documentation is available - by DontScotty · · Score: 2, Insightful

    From the web site that is allowing you to try MS Office 2007 - there is a FAQ ! http://us1.trymicrosoftoffice.com/faq.aspx?culture =en-US "How do I uninstall the trial ..." is the question that would address this issue. -- The premise for this slashdot story is analogous to "My great grandpa got his arm broke hand cranking one of those Ford horseless carriages. So you should be wary of the 2008 Ford products, or your arm could wind up busted."

  63. Malicious Software, IMO/E by A_Non_Moose · · Score: 1

    Not too far distant future, in a galaxy that is essentially this one:

    Happy-go-lucky users were using Office 2000 in a XP era just chugging along quite nicely, thx.

    Someone on the other end of a shared database upgraded (did not setup, just supported) to Office
    Xp and hosed out ability to open said DB because of the built in incompatability.

    So, upgrade time came about and I and fellow workers (with boss' blessing and shark's grin) did
    the upgrade to 2003 just to share the 'fun' of Office format wars.

    Not a big deal you say?

    Normally I'd agree, but the thing is it "was my job" plus a bit of schadenfreude on behalf of my
    users toward people that inadvertantly (I think) put us on the upgrade treadmill became on of
    the guilty pleasures of being an SA.

    Honestly, I think MS is well aware of the psychology of what does and doesn't motivate upgrades
    and counts on incompatibility to be one of the things that pushes upgrades, plus the desire
    to mess with those that piss us off.

    Even those of us that know better (me included, though I tried to initally push "Office 2k"
    formats) fall victim to those "pressures and cleavages" (BSG's Baltar quote) despite knowing
    or thinking better.

    One way or another the master manipulators are at work alongside the programmers and marketers.

    --
    Have you read the moderator guidelines? Well, have you, PUNK? (and I want a Karma: Gnarly option)
  64. LOL apple. by boxxertrumps · · Score: 1

    So thats the two most widely known OSs, and they both contribute to the ignorance of it's users. Thanks for pointing that out, Miss Mack.

  65. FUD FUD FUD! by Anonymous Coward · · Score: 0

    FUD tastes bad. Don't you have anything better? Awww, methinks someone needs to actually read the FUD article before they opine, yes? Or better yet, browse this one at +3 and see what your "friends" are saying? I'm sure *all* of them are "M$ PR astroturfer shills", right?

  66. patrolling cyberspace looking for negative posts by Anonymous Coward · · Score: 0
    Dude, he's nt cynical he's correct at least in regards to the general concept. Much of the finding and harvesting of posts is automated, then reviewed by flunkies who forward negatives to the big guns.

    What he describes is exactly what Scoble and his team did. He talked about it before stepping down. There are also other similar initiatives there as well. One infamous group from way back was Team99.

    The whole thing operates like a cult.

  67. Further to use of the compatibility pack by Anonymous Coward · · Score: 2, Funny

    ... within a couple of hours Brian Jones, who is a program manager working on the Office XML functionality had posted a comment to the blog to point out the 27 Meg compatibility pack
    Just make sure you attach this "27 Meg compatibility pack" and instructions for its installation to any emails you send out with Office 2007 file attachments.
  68. Re:Stupidity by toriver · · Score: 1

    Maybe there should be a warning that installing a new version means... um... you are installing a new version.

    Well-behaved upgradable software saves enough information to be able to revert - in particular if it is a TRIAL!

    Maybe you like bad software instead? Maybe you even write bad software? Maybe you like driving nails into your hand as well? Don't expect others to be as forgiving.

    We need a "-1, Redmond lapdog" moderation.

  69. Re:Msoft actively patrols blogs to counter warning by IchBinEinPenguin · · Score: 1

    and they have Office program managers patrolling cyberspace looking for any negative comments ?

    Naah... they just google for them :-)

  70. You can install them both - but backup first! by Bearhouse · · Score: 2, Insightful

    It would seem, (http://support.microsoft.com/default.aspx/kb/9280 91), that you can install both Office 2003 and 2007 on the same system. Personally, I think you'd be nuts to do it, but if you want to trial and compare features....

    Should not be trialing s/w on your production system anyway IMHO.

    If you must, backup everything first, and just keep a copy of your email messages on the server. If you have to downgrade afterwards, restore your old outlook *.pst files and re-download the new mails. You'll not get the 'sent' mails, tho..

  71. nothing to see here move along... by Anonymous Coward · · Score: 0

    "Try before you buy", is totally different to "try before you decide to buy"

  72. Slashdot resorts to making crap up? by TheNetAvenger · · Score: 5, Insightful

    Slashdot resorts to making crap up?

    What in the hell is happening to this site. Once a good source of fairly trusted information or stories from around the net and now we are finding duplicates of stories everyday, biased submitter comments that don't even understand the articles they are posting and NOW we get opinion on subjects that are complete incompetence or flat out lies.

    How can someone talk about using 2007 Office when they admit they never used it?

    How can we trust an article where the user is SO STUPID that they reinstalled Office to import data when the software installed ALREADY does this automatically if they would just have freaking looked at the options instead of assuming MS is evil and forcing users to into their software.

    This isn't even about MS or Office or Office 2007. This is about an really incompetent computer user proporting themselves as an 'expert' and yet having less knowledge than an average user in the same circumstances.

    Do you think MS would bait people with a new version of Office and then want to pay for 'free' support calls to get the users back to their original versions? Just from a $$ standpoint, this would be STUPID for MS to do, and why this DOES NOT happen as the submitted story suggests.

    Slashdot, this is now to the point where your main articles are making up crap just to try to push the anti-MS FUD.

    So what insane /. headlines can we expect next?

    "Don't install evil Vista because my 3yr old ate keys off the keyboard"

    "Don't use evil Windows Server, when I installed NT 3.51 Server my audio in doom stopped working"

    "Stay away from MS, I drove by their headquarters and bigfoot attacked my car and raped me"

    "I am too stupid to breathe most of the time, but after installing Vista, I forgot how to breathe altogether"

    "MS forces evil DRM on me in Vista because it has something called protect processes that secures parts of the OS from other processes, and even though it wasn't designed for DRM, idiots like me see it as DRM because we are too f**king stupid to know what we are talking about"

    Geesh ..................

    1. Re:Slashdot resorts to making crap up? by Anonymous Coward · · Score: 0

      "Stay away from MS, I drove by their headquarters and bigfoot attacked my car and raped me" If that actually ever happens I would expect Slashdot to cover it. -- 4 digit user.

    2. Re:Slashdot resorts to making crap up? by tabby · · Score: 1

      I call conspiracy. Why would Slashdot editors even allow such a story? It paints us as complete idiots. Maybe someone from MS drove a dumptrunk of money up to their house?

      --
      I've experiments to run, there is research to be done on the people who are still alive.
  73. Play Nice - Office is not an easy program by Cassini2 · · Score: 2, Interesting

    Of course, I could not fully remove the "trial" version of Office-2003. Once Office-2003 has been installed, it can not overwritten with an earlier version of Office. Also, you cannot remove Office-2003 and re-install Office-2000, unless you know how to hack the registry.
    Not true at all. Just go to add/remove programs and uninstall your trial software, then reinstall your old software. If you can't uninstall software, then your PC is very messed up, which has nothing to do with outlook.

    My experience was this: I had a new PC with Office 2003 trial, and wanted to use my old version of Office to begin with. As such, I installed my earlier version of Office. The two programs would not coexist well at all. Office 2003 consistently annoyed me with unexpected attempts to start up.

    As far as I could figure out, Office 2003 maps registry keys that earlier versions of Office 2000 do not. The result is that you can't effectively have Office 2003 and an earlier version of Office on the same PC, with the earlier version having preference. Every so often, the new version of Office would be started via one of the new registry keys, and there was nothing I could do to stop it. I even refused to click Agree on th EULA, and Excel 2003 eventually decided to run anyway.

    The solution was to uninstall both Office 2003 and the earlier version of Office, and then reinstall the desired version of Office. Currently, I just uninstall the trial versions of Office immediately, and do not allow them to run even once. This seems to work fairly well.

    The original poster was essentially correct. If you do not know enough to uninstall all versions of Office, and then install the desired version, then you will have problems. If you try to "manually correct" things, you will probably wind up reinstalling Windows XP. Myself, I think if you want to have multiple versions of Office on the same PC, you probably want to install virtualization software like VMWware.

    To this date, I still have not deliberately used Office 2003 or agreed to its EULA, and I haven't missed it either.

  74. Huh? by bradavon · · Score: 1

    It sounds like the OP was either using a bootleg copy or had no idea what he was doing:

    * Because your files will be replaced by new versions that you need the new software to read. - Utter rubbish, no they won't. Nothing is converted at all by default. Not your e-mails nor your documents.
    * His Outlook-2000 email was reformatted to the new-and-improved Outlook-2003, and Outlook-2003 format is incompatible with everything except Outlook-2003 - Again rubbish the e-mail format in Outlook 2000 is identical in 2003. Plain Text, RTF or HTML, all standards. If you mean the PST format as another member has said it doesn't automatically convert this, you need to manually convert it. I run the old PST format in Office 2007 without any problems at all.
    * Once Office-2003 has been installed, it can not overwritten with an earlier version of Office. Also, you cannot remove Office-2003 and re-install Office-2000, unless you know how to hack the registry - Rubbish it works fine, it sounds like a dodgy pc of which the Windows Installer Clean Up utility should solve the problem.
    * And you can not easily install Office-2000 and Office-2003 on the same PC - Again rubbish, Office 2003 easily installs over the top of old versions, in what is called Hybrid mode.

    Even if what you say is true I fail to see why a bit of Googling and registry fixing is slower than completely wiping the PC, and re-installing everything.

    It's never wise to assume your problems are problems of the software in general.

  75. Lack of symphaty is sometimes deserved by Lonewolf666 · · Score: 1

    Wow!!! It's shocking to read the comments above. There is no sympathy whatsoever for the average user, who has little technical knowledge, or for companies with IT departments that get caught in the abuse.

    I can symphatize with individual users who happen not to be IT experts. Even smaller companies who cannot afford a bunch of specialists to manage their computers.

    But if a company is large enough to have an IT department, that department should have enough collective knowledge to avoid the problem of forced upgrades. And management should trust their own IT department more than the friendly salesman from Microsoft.

    If said large company still gets caught by Microsoft abuse more than once, they had it coming ;-)

    --
    C - the footgun of programming languages
  76. Try before you buy by b93940 · · Score: 1

    I found this little gem, which is a mini version of the free OpenOffice, which can be placed on a standard USB2 Disk key. It comes in handy when using someone's computer that may not have a complete office setup, such as not having a spreadsheet. Simply place your data in a folder, on your Disk Key, and this stand-alone application in another folder labeled, Applications. Now, you can travel and leave your laptop at home; just use a friend's computer without having to install extra software they may not want. http://portableapps.com/apps/office/openoffice_por table

  77. The reason... by negated · · Score: 1

    Although I can't speak on the downloadable trial software, I can tell you there is a perfectly legitimate reason for the pre-installed 60-day trial Office System 2007 software.

    Basically, most people (home users who are not small business/corporate) will buy a Windows box from a vendor without Office in an attempt to save some cash, but will end up running out to Best Buy, etc. to buy a retail copy of Office at some point (because unless they know about OpenOffice.org, etc. they are going to be forced to at some point).

    By pre-installing the Office System 2007 60-day trial, the customer now has the option to purchase whatever level of Office 2007 fits their needs (Basic, Small Business, Professional) and can get the key over the web (via the 60-day trial software) with little hassle. No running out to the store, and it is probably overall a bit cheaper process as well.

    Of course, pre-installing OpenOffice.org would be even cheaper option, but that's an argument for another day!

    -S

  78. Sure, that will work. by twitter · · Score: 1, Troll

    How are new formats designed to make sure people buy a new word processor when Microsoft release compatibility packs for older versions so they can open the new formats?

    Because the "compatibility packs" are never perfect and usually work best as translators into the new format. The ultimate cost of their making money is you doing more work. This is why their supposedly "open" xml format specification has goofey things like, "do this exactly like Word 5 for Mac" without further advice. Their formats never were portable because they never have cared about your effort.

    --

    Friends don't help friends install M$ junk.

    1. Re:Sure, that will work. by rizzo420 · · Score: 1

      the only file the compatibility pack has not worked 100% flawlessly for me with is an access 2007 DB. other than that, it worked flawlessly. that being said, every upgrade of office has caused compatibility issues with access.

      this article is ridiculous. i installed office 2007 as an upgrade to 2003. if what this guy is saying is true, you'd think that it automatically went through and converted all my .doc files to .docx. WRONG. in fact, even after opening those files, it doesn't even make me save it as .docx. they still save as the original .doc. and saving something in the old .doc format is as simply as choosing file -> save as -> word 2000-2003 compatible. give me a break. this is just stupid.

      for the asshats on this site who think it's becoming overrun by microsofties, i am not one of them. i am just a realist, something that most FOSS zealots and apple fanbois are not.

      --
      please me, have no regrets.
    2. Re:Sure, that will work. by walterbyrd · · Score: 1

      > if what this guy is saying is true, you'd think that it automatically went through and converted all my .doc files to .docx.

      I don't know why you'd think that, since that is not what I said.

  79. To the idiots calling FUD by Vexorian · · Score: 1

    The trial version will only save in "open"Xml. And users will have to download a frigging "compatibility pack" (IF they notice that the free version of office is saving in bogus formats) Ain't it ridiculous such basic things like the translator are separate software? Most users will simply not use that thing nor recognize its existance... most users don't really know about this MS power trip to become a standard....

    --

    Copyright infringement is "piracy" in the same way DRM is "consumer rape"
  80. Great try before you buy software... by World.Pop(MPAA) · · Score: 1

    I've heard of this great "try before you buy" software called Azureus. You can download what ever you want: Office 2007, Windows Vista, etc. The great part is, if you like it, you can keep it for free!

  81. Re:Msoft actively patrols blogs to counter warning by stubear · · Score: 1

    "...and they have Office program managers patrolling cyberspace looking for any negative comments?"

    They aren't replying to negative comments, they are correcting or expanding upon incomplete or erroneous information. Nowehre in hsis comments did he say you were wrong, he mentioned that Microsoft ahs a way around this and porvided a link to your readers so they can decide for themselves if you're telling the truth or just a fucking idiot.

  82. ohh hell..!! by MONJE · · Score: 1

    read read read, these people have something against Microsoft? i think so, if u don't like Windows don't buy it then, if u don't like Office don't buy it, is that so complicated?

  83. Re:Ask Science about so-called "compatibility pack by Anonymous Coward · · Score: 2, Informative

    So organizations that have automated processed around working with specific file formats are having trouble when a new file format is introduced. Big shock. These same fuckers also don't accept PDF, ODF, or anything that isn't Word 2000 compatible DOC.

    Now the equation problem is an interesting one, but not a surprising one. Word 2007 is the first version of Office to actually introduce a native equation editor. All previous versions used OLE to embed equations edited using an external library, Microsoft Equation 3.0. Guess what, you can still use Microsoft Equation 3.0 in Word 2007 documents, then save them as Word 2003 (or earlier) documents and have them work just fine. Go to the Insert tab, under the Text section click on the Object drop down and select Object. In the dialog that appears select Microsoft Equation 3.0. Then edit the equation exactly as you did in Word 2003. I bet Nature couldn't even tell the difference.

    Even more interesting is that Word 2003 didn't store equations in MathML either. They are stored as a WMF for rendering and as a COM BLOB for metadata and editing. So the comment about MathML doesn't make a whole lot of sense. The new equation editor in Word 2007 does support MathML, it's just not the underlying storage mechanism. In the Equations Tool tab (which appears when working with an equation) you can select to copy the equation to the clipboard as MathML instead of as an inline representation of the equation, and you can always copy MathML directly into Word 2007 and it will translate it just fine.

    The biggest problem is not a technical problem at all. These journals have an extensive workflow based around peer review. That means different people in different organizations would have to agree to move forward almost all at once. This always happens when you build the workflow around a specific version of a specific technology instead of abstracting the workflow from the technology. Why these guys don't support even PDF for the actual submission baffles me.

    As for "promises" of betas, if Microsoft has not established a solid specific release date then it is just a tentative goal and you can almost guarantee that it will slip. The developers and project managers dictate beta cycles, not the marketting droids, which is A Good Thing(TM). The damned June beta for the entities library wasn't released until July. You think they should start rushing QA just to ensure that some prerelease gets delivered to the masses before some arbitrary deadline?

  84. Not the case here by BeanThere · · Score: 1

    In general one sometimes needs to upgrade a file format, yes, but this is NOT what's happening with Office 2007. I have the most unbelievably INCREDIBLY SIMPLE Excel spreadsheets from the previous Office (believe me, just a few columns with numbers and a sum is enough to trigger this shit), and when I try save them with the new Excel 2007, I get all sorts of dire-sounding warnings suggesting I'm going to lose all sorts of information if I don't save under the new format, every time I save. Then I also continually get hassled almost every time I open and save a document about how the format it's in is not secure enough and that it could be more 'secure' if I used the new file formats. And so on and so forth - one gets hassled so much that eventually any sane person is either going to break the screen, or just acquiesce and start using the new formats, and THAT'S what Microsoft is after, because the moment I do that (I'm the owner of a small business) it means upgrading every machine I interchange documents with, i.e. our whole network. So far I'm still "holding out" on principle, but everyone has their limit, and as Office 2007 gains 'critical mass' it becomes easier to give in.

    They are just 100% doing their usual nonsense of forcing people into unnecessary upgrades and lock-ins that they don't need.

    Office 2007 sucks ass, it's a POS. The interface is impossible to "get used to" no matter how long you use it (I've been using it for a long time now, and you cannot get faster than the old menu system with it - it makes OpenOffice look/feel good to use!), and the better aesthetic look* is only there to make you feel less bad about the fact that you're spending money on an upgrade that you don't need. I'm not aware of any new feature that I want/need, actually, and I long to uninstall this thing and put Office 2003 on instead, but it's a 2007 license.

    1. Re:Not the case here by Anonymous Coward · · Score: 0

      I'd mod you up if I had the points...

  85. You are a liar by BeanThere · · Score: 1

    The reality is that you actively and continually have to work at PREVENTING 2007 from saving under the new formats. I have older Excel documents that I often work with and every single time I open them and work on them and save I get sometimes multiple warnings about various reasons why I "should" save as the new format - with defaults always set to save as the new file format. The reasons include highly exaggerated dire-sounding warnings that I'm going to lose information (even for the most basic spreadsheets imaginable) or that my documents are 'not secure' - serious-sounding things that ANY naive non-technically literate user would naturally say 'yes' to). I have to be *continually* vigilant, if I just once accidentally press 'Enter' or something on the default out of all the times I continually get hassled - every single day! - it'll save a document under the new file format. 2007 is so damn eager to convert my documents to the new file format it's really continuous work preventing it from doing its DEFAULT behaviour of doing so.

    1. Re:You are a liar by Osty · · Score: 2, Informative

      The reality is that you actively and continually have to work at PREVENTING 2007 from saving under the new formats. I have older Excel documents that I often work with and every single time I open them and work on them and save I get sometimes multiple warnings about various reasons why I "should" save as the new format - with defaults always set to save as the new file format

      Your reality is apparently very different from my own. Just to verify that I'm not crazy, I did the following tests:

      1. Create a new Word document in Word 2007 and explicitly save it as a .doc (Word 97 - Word 2003 format). Close Word, re-open Word and reload that document. Make some changes and save. No prompts, saves as .doc.
      2. Create a new Excel spreadsheet in Excel 2007 and explicitly save it as a .xls (Excel 97 - Excel 2003 format). Close Excel, re-open Excel and reload that spreadsheet. Make some changes and save. No prompts, saves as .xls.
      3. Open the .xls created in #2 and apply some Excel 2007-specific formatting (in this case, I marked a cell as "Good", from the Style section of the Home ribbon). Try to save. Get a warning that the 2007-specifiic formats will be lost if I continue. Options are to "Continue" (save as the old format, losing the new styles), "Cancel" (go back to the spreadsheet, where I can choose to "Save As" the new format), or "Copy to New Sheet".
      4. Open the .xls created in #2, apply some formatting, and choose to Save As a text format (.txt, tab-delimited). Get a warning that the format doesn't allow multiple worksheets, with the options of "OK" (save only the active sheet) and "Cancel" (go back to the spreadsheet without saving). Choose "OK". Get another warning that the spreadsheet may contain features incompatible with the chosen format. Options are "Yes" (keep the format, losing any incompatible features), "No" (go back to the spreadsheet without saving), and "Help" (tell me what I might lose).
      Tests #3 and #4 above are the only times I've ever seen any warnings on save. The warning dialogs will not allow you to accidentally convert your file to the new format. Instead, you can either save it in the format you chose without all of the formatting data, or you can cancel out and choose to "Save As" a different format.

      To reiterate, there is absolutely, positively no way that you can "accidentally" save an existing file of an older format as the new .*x Office formats. You can do so intentionally by using Save As, but you can't do so accidentally. Of course Office is going to warn you that using the older format could be bad, but it's smart enough to do so only when there's a reason to give you that warning.

      Obviously new documents will save in the new format unless you explicitly choose otherwise.

  86. "Trivial" by BeanThere · · Score: 1

    Oh sure it's "trivial", if your dictionary defines "trivial" as "something that only a tiny percentage of the most computer literate users would ever be inclined to do or even understand and realise you can do".

    Out there in the real world "trivial" means something else entirely - fortunately for Microsoft.

  87. Microsoft's adversarial behavior costs $$$$$ by Futurepower(R) · · Score: 1

    You said, "If said large company still gets caught by Microsoft abuse more than once, they had it coming ;-)"

    That doesn't seem right to me. Microsoft's adversarial behavior makes maintenance far more expensive. It's very difficult for one person, or even a whole IT department, to be aware of all the tricks, and the work-arounds for all the tricks. Even if they are completely aware, there is a cost of getting that education. And it is unpleasant to spend part of your day defending yourself from abuse. Microsoft's behavior lowers the quality of life of people who work in IT.

    1. Re:Microsoft's adversarial behavior costs $$$$$ by Lonewolf666 · · Score: 1

      That's why people should consider getting off the Microsoft upgrade train.

      Start with browser and office suite, the new applications should be cross-platform. Once these are migrated, you may be able to migrate the operating system too (depending on how many Windows-only applications you have). My personal favorites are OpenOffice and Firefox BTW.

      --
      C - the footgun of programming languages
  88. Bollocks. by SEMW · · Score: 1

    (see subject)

    --
    What's purple and commutes? An Abelian grape.
  89. Finally ... by BeanThere · · Score: 1

    ... a comment from someone who has a grasp of how things work in the "real world".

    Just because you *can*, theoretically, if you are technically literate, manage to keep using the old formats, does not mean that it's pragmatically feasible on a large scale in corporate/government etc. environments. (And do you think a company that spends so many billions on "usability testing", and whose business model is based on network effects, doesn't understand that? That would be so absurd as to be surreal .. "Microsoft ignores its business model" yeah right.)

    Also it's worse than just the manager clicking "OK" - 2007 actually gives (every time you open and save a file) very severe-sounding warnings if you use the old formats along the lines of that you will 'lose information' unless you click OK or that your old documents are 'not secure' unless you click OK. NATURALLY any regular person will 'click OK'.

    1. Re:Finally ... by Allador · · Score: 1

      Also it's worse than just the manager clicking "OK" - 2007 actually gives (every time you open and save a file) very severe-sounding warnings if you use the old formats along the lines of that you will 'lose information' unless you click OK or that your old documents are 'not secure' unless you click OK. NATURALLY any regular person will 'click OK'. This is just flat not true, in any way. I have Excel 2007 open right now, created a document, put a bunch of stuff in it, and saved it as .xls. No warning, no complaints, no magical auto-conversion. Just effortless functionality.

      Now I have seen that warning, it hits me maybe 1/3 of the time when I'm saving Excel documents in .xls format. But I am currently unable to make it happen now, though I'm trying.

      And Excel is the only 2007 application that I've ever seen this happen on. I've never seen it in word, and I've been using Office 2007 since November 2006.

      This whole thing is being blown way out of proportion.
  90. Re:Msoft actively patrols blogs to counter warning by Blakey+Rat · · Score: 1

    Wow, this is a little law student website on the other side of the planet from Microsoft, and they have Office program managers patrolling cyberspace looking for any negative comments ?

    Because it's impossible that somebody else reading your blog just happened to know a program manager at Microsoft and asked him about it? And he decided to reply directly instead of through that somebody else? Ever played the game "6 degrees of seperation?"

    Christ, either you're really paranoid, or you have a hugely inflated sense of your own importance if you think Microsoft has staff dedicated to everything you write. Of course I guess those both end up equivalent to "paranoid."

    Secondly, your post was pure flamebait. You even included a picture of a handcuffs, WTF? You come across as a total asshole, reading that. I hope that blog isn't sponsored by the school.

    Thirdly, Brian Jones, instead of calling-out your flamebate post, simply posted a link with the compatibility pack and mentioned that even OpenOffice supports opening the new Office formats now. It's not like he's calling you a liar, or countering any of the claims you make.

    That said: I agree that it's mildly deceptive for the Office 2007 trial to not support "Save As..." to older versions of the file format. It's not some huge conspiracy, it's just a minor usability bug that should have been fixed.

  91. Re:Msoft actively patrols blogs to counter warning by BeanThere · · Score: 1

    I guess you are not aware of the existence of the entire class of 'online reputation management' services? Most of this stuff is even automated, and there are companies that specialise in it, so basically you go to one of these companies, ask them "what are people saying about us" and their systems do the rest. A company like Microsoft unquestionably makes use of such services.

    Even apart from that, it's natural for a manager of any software product to now and then google and sample what people are saying out there. In fact (as one) I find it hard to imagine that there might be a software product manager out there who *doesn't*.

  92. Re:Stupidity by Anonymous Coward · · Score: 0

    In that case, we also need "-1, Ad hominem" and "-1, Confrontational speculation posing as argument" tags.

  93. That was then, this is now by yayotters · · Score: 1

    I tried Office 2007 and it worked fine. No problems, nothing. Couldn't afford it, so I un-installed it; still, no problems.

  94. Formats are incompatible by nneonneo · · Score: 1

    Of course they can. However, in this wonderful special case, Word documents from later versions will not open in earlier versions, due to massive shifts in the way the document format works. Of course, the most obvious is OOXML, since that's a recent product of Microsoft. Also, the old Word for Mac and Word for Windows formats are completely different in structure. "Modern" binary Office documents have a layout which resembles a file system. This isn't too unnatural when you consider it, but the older formats are simply binary-translated RTF (e.g. where the RTF formatting codes are replaced with codes representing the formatting, much like what UTF-8 does with ASCII). Hence, the formats are totally different (but may still carry the .doc extension). It should also be noted that, due to feature-bloat in newer versions of Office, that older versions capable of reading the basic format will likely be unable to read a lot of the data.

    1. Re:Formats are incompatible by ray-auch · · Score: 1

      However, in this wonderful special case, Word documents from later versions will not open in earlier versions, due to massive shifts in the way the document format works.

      Rubbish.

      Download the converter plugins from MS and you can load _and_ save the new formats.

      If you don't know where to download them, and can't spare a minute on Google, then if your Office install is uptodate (ie. fully patched) then when try to open the new format in the old Office, it recognises it and tells you it needs to download the converter plugins... and then (IIRC) it does it for you.

      And yes, it worked (for me). Months ago - right when I started getting .docx files in emails.

      No, MS don't always get it right, but on backwards (and forwards) file format compatibility they are about as good as it gets.

      Oh, and something else - not only can Word 2007 save in the old 2003 format, but you can set it to do so as the default.

      There are so many ways round it that anyone who says they were forced to purchase after a trial Office 2007 just to get their files back is, frankly, a cluless luser paying the price for being incapable of RTFM.

    2. Re:Formats are incompatible by QuietObserver · · Score: 1

      No, MS don't always get it right, but on backwards (and forwards) file format compatibility they are about as good as it gets.

      Hardly.

      WordPerfect hasn't made a significant change in document format since version 6; I can open any document I create in version 9 in version 6 and the appearance changes only minimally (6 didn't have a spell as you go feature and a few other things 9 has). Besides, the Word document format is, from a composition point of view, unacceptably complex, causing severe issues in document capability (try creating a single line of text that has text with left, center, and right justification, which can be done in WordPerfect with three simple keystrokes, and has been possible since at least version 4.2, but requires futzing around with the ruler bar in Word).

      WordPerfect since at least version 9 is designed with true WYSIWYG (so Print Preview shows you the document without any of the formatting icons, but still allows you to edit; do that in Word), has a nice feature called the Property Bar that updates for the function you're presently using, instant preview (which allows you to see how the changes you're making will affect the document before you set anything in stone, allows you to adjust margins on the fly (no dialogs), won't allow you to set margins that can't be printed, and many, many other features Word can't even begin to compare with. Even in adding all of these things, of which, I'll admit, many are functional, not specifically document related, there have not needed to be a major change in document format so new documents can still be opened in older versions.

  95. Re: Finite Patience for MS FormatWars by TaoPhoenix · · Score: 1

    I'll chime in as part of the slowly growing class of transition-ripe users. I smiled knowingly at the Word/Excel 95-97-2000-2003 routine. Most of my documents survived the transitions intact. The key was that MS had announced its worldwide ownership of the .doc extension, the .xls extension, and that was fine by me.

    On the slow side of suddenly, Open Office came around to being a 75% solution, which is good enough to start the discussion. (Yea, bloated, a little sludgy, so what.) The only factor stemming the tide was InertiaFUD. "Well, my brother's friend told me about that, but I *already have* Office 2003, so there's no reason to switch out of spite and risk my workflow."

    Then MS made what I see as the key error. After pulverizing any company who didn't follow MS's 15-year-old recommended software layout design, MS ... ditched it themselves. Pure corporate CalvinBall. We all know that major decisions occur when there are TWO choices on the table, not Challenger-vs-Incumbent. So now, the decision became: "Bang head on Office 2007... or use the window of opportunity to develop a non-MS alternative."

    The tip-off came when they had to add a LETTER to the extenson. .docx and .xlsx??! (Since when do extensions become 4 characters?) Cue the Half-Hour-Discussion with everyone you send a file to. Nope.

    Actually switching the full OS is harder to convince the boss with; they're ready to pounce should something go wrong. (Guys ever notice that? It's okay to be a Newbie on "computers" (MS), but NOT okay to be a newbie trying to introduce Linux?) The only solution I see at this point is to practice-sandbox at home until I'm ready. Sadly, I'm a little clumsy on the uptake, so it could be a while. But if there ever was an opening, this is it.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  96. Backup, not helpful. Export, helpful. by DragonHawk · · Score: 1

    Okay, so you back up your PST, do the upgrade, Outlook converts the PST and then you download more mail into the PST. What good did that backup do you again?

    None. But the "File -> Export" to the Outlook 2000 PST format should work just fine. FYI, the new Outlook 2003 format (also called "Unicode PST", vs "ANSI PST" for the old one) removes the 2 GB limitation of the old format, so there really is a benefit to be had if you're dealing with people with huge mailboxes.

    --

    dragonhawk@iname.microsoft.com
    I do not like Microsoft. Remove them from my email address.
  97. Smells like Microsoft. by Renaissance+2K · · Score: 2, Interesting

    Wasn't Microsoft nailed a few years back for sending free copies of their new versions of Office to company heads?

    They'd install their free version of Office, produce multitudes of documents using the updated format (which was illegible by all previous versions of Office), and force the company to upgrade hundreds of other licenses just so they could read what their superiors were sending them.

    This "die before you buy" technique doesn't surprise me in the slightest.

  98. Re:Ask Science about so-called "compatibility pack by hxnwix · · Score: 1

    Even more interesting is that Word 2003 didn't store equations in MathML either. They are stored as a WMF for rendering and as a COM BLOB for metadata and editing. So the comment about MathML doesn't make a whole lot of sense. The new equation editor in Word 2007 does support MathML, it's just not the underlying storage mechanism. In the Equations Tool tab (which appears when working with an equation) you can select to copy the equation to the clipboard as MathML instead of as an inline representation of the equation, and you can always copy MathML directly into Word 2007 and it will translate it just fine. You're right - they should go back to LaTeX. Why in the world did they ever start accepting the slipshod WYSIWYG editor format-du-jour in the first place? The very same people who write their textbooks in LaTeX revert to playschool fileformats and editors for kindergarteners when it comes time to submit a journal article. That's the only baffling part of the situation - unless the journals themselves are run by PR execs, which is entirely possible.
  99. Re:Ask Science about so-called "compatibility pack by tknd · · Score: 1

    Because of changes Microsoft has made in its recent Word release that are incompatible with our internal workflow, which was built around previous versions of the software...

    Emphasis on the last part mine. It is common for many companies to build highly integrated software even on top of proprietary software. Therefore when the proprietary vendor releases a new version (in this case MS), all of the custom in-house stuff breaks on the new version. Because of that many companies and organizations are slow to adopt the latest and greatest regardless of if it is open source or proprietary.

    My guess is they have a lot of custom software that is based on the older versions, therefore the compatibility pack for microsoft-only software will not help them without adding another step to their processes.

  100. trial version by jmarans · · Score: 1

    I've been running windows as a vmware workstation guest OS on linux and the Revert button is my best friend. I install whatever trial software I want, and when I'm done with it, the revert button takes me back to my last snapshot. Far easier than rebuilding a system for the nth time.

  101. I have tried the 2007 demo by symbolset · · Score: 1

    It came preinstalled on a major oem system I was setting up for my mom.

    The program had compatibility issues, and I don't use expireware based on past experience. We had bought O2k7 at the same time as the hardware anyway, but at the last minute mom decided 2k3 would be more familiar and we had a leftover license for that.

    2003 will install over the 2007 demo, but then will not validate or be usable. I rolled back to a waypoint image to try again.

    2007 demo components must be uninstalled in a particular order. If you uninstall the wrong components first, the remainder will refuse to uninstall. Even with all the components uninstalled it will leave a legacy of non-deletable directory trees, dlls and protected registry entries. This is not acceptable to me.

    Ultimately I found the oem software that burns the omitted installation media. I did a wipe and install from that and added drivers downloaded from the oem's site to get a clean base install. From there everything was easy.

    lessons: Do not use the OEM OS install, unless it's osX. Do not use expireware. Never uninstall - restore a waypoint image instead. Do not write long slashdot posts on your Blackberry.

    --
    Help stamp out iliturcy.
    1. Re:I have tried the 2007 demo by Allador · · Score: 1

      Even with all the components uninstalled it will leave a legacy of non-deletable directory trees, dlls and protected registry entries. There is no such thing. At worst, the installer/uninstaller would remove the administrator's delete/modify acl's from the folders, but this is trivially undone.
    2. Re:I have tried the 2007 demo by symbolset · · Score: 1

      At worst, the installer/uninstaller would remove the administrator's delete/modify acl's from the folders, but this is trivially undone.

      Yes, I tried the obvious stuff. There are other ways to render a folder or file non-deletable. Removing some of them render the system unstable. Take for example, the file C:\WINDOWS\system32\config\AppEvent.Evt. If you can find a way to delete that while the system is running without shutting down event logging, the system will go unstable. Since there's no way to know which dll has which file open, or how to get it to close, or what necessary function it has hooked, tampering with them is unwise. Similarly with legacy registry entries -- there's no way to know which of them are legacy from O2K7 bloatware, or which ones can be safely removed. If the uninstaller can't safely remove it and replace it with its prior content, I am unlikely to since I wasn't there when it was installed to make a note of what it was originally. Introducing any potential issue into a system my mother is going to have to use with only minimal support isn't going to impress her with my geek skills.

      You are welcome to try your MCSE wizardry on your own O2K7 demo bloatware when you get it.

      For everybody else I recommend a clean install from the OS install CD, not the recovery disc. It's not just more reliable. It's easier, faster, and requires less expert knowledge.

      What these geniuses are doing is eliminating the advantage of having the OS preinstalled. If you have to install an OS from media on a new PC anyway, there's one less barrier to Linux adoption.

      --
      Help stamp out iliturcy.
    3. Re:I have tried the 2007 demo by Allador · · Score: 1

      Take for example, the file C:\WINDOWS\system32\config\AppEvent.Evt. If you can find a way to delete that while the system is running without shutting down event logging, the system will go unstable. Thats the application event log. There's no reason you would ever want to remove it. Removing it should make the system go unstable. And that file has nothing to do with an Office install, thats a core part of windows. I'm not sure if you actually tried to remove that, or are just making up a random example here, but this is not really relevant to the discussion we were having.

      Since there's no way to know which dll has which file open, or how to get it to close, or what necessary function it has hooked, tampering with them is unwise. This is trivial to do.

      How to Determine File Handle Ownership
      http://support.microsoft.com/kb/232830

      Sysinternals Process Explorer
      http://www.microsoft.com/technet/sysinternals/util ities/ProcessExplorer.mspx

      Sysinternals Handle
      http://www.microsoft.com/technet/sysinternals/Proc essesAndThreads/Handle.mspx

      Similarly with legacy registry entries -- there's no way to know which of them are legacy from O2K7 bloatware, or which ones can be safely removed. This is also fairly straightforward, if you're familiar with the platform. Certain parts of the registry actually affect behavior, so if you're going to clean up after an installer and modify the registry, you need to be careful when modifying these parts.

      Others, such as the COM registries, can be safely deleted if nothing else is referring to it. Of course, if there's a newer version of the component installed and set as primary, then you dont really need to.

      In relation to Office, the only thing you really care about in the registry is file extension associations, and these are pretty straightforward to adjust if you're familiar with the platform.

      You are welcome to try your MCSE wizardry on your own O2K7 demo bloatware when you get it. Who's an MCSE, are you? Me, I would just uninstall the O2k7 demo, and be done with it. Or not install it in the first place.
  102. trialware by falconwolf · · Score: 1

    People are quick to bitch about Microsoft's actions, but what the hell is a non-tech-savvy user doing installing a trial of Office 2007 anyway ? If they already have 2000 or 2003 preinstalled on their system, they should stick with that.

    Because they want to try the lastest and greatest? Or because they want to make sure it suits their wants and needs? Do you buy a car without test driving it?

    The compatibility readers are available for free, as they've always been since Office 95!

    The only version of Office I have is 97, and I once tried to open a newer doc with it. Not only was I not asked if I wanted to download a module that would allow me to open the doc, but Office crashed on me. I shutdown, unplugged my PC, then after a few minutes I rebooted and it did the same thing.

    think of backing up their important files on a regular basis, or AT THE VERY LEAST backing up before replacing a major piece of software, welllll...

    Don't just think of backing up when upgrading, actually backup at least occassionally. I don't have removable media backups, but I'm looking for a dl dvd drive so I can store backups my files offsite. Even using a dld dvd though it's take at least 20-25 disks to backup all my files, I've got more than 160GB on my hdds. RSN I plan on getting a Macbook Pro so I may use it's dvd drive to backup.

    Falcon
  103. converting files by falconwolf · · Score: 1

    This isn't some neferious attempt to ruin your office files.

    It IS EVIL if some trialware you're trying converts all of your files so that your old software can't properly read and display the converted docs.

    Falcon
    1. Re:converting files by Allador · · Score: 1

      That would be evil if that's what happened, but its not.

      This entire /. posting is garbage. The editors are idiots (or at least the one who posted this one is).

      Almost every single thing in the posting is factually incorrect.

      Basically, this is a case of someone making up out of whole cloth how he thinks it might work, with that assumes a worst-case situation, and then goes nuts on that, assuming its true.

      Unfortunately, nearly all of it is garbage. The new system does not auto-update to the new version. There are no uninstall/down-install problems (I've done it). And Office 2003 will prompt you to download a free converter pack if you try to open an Office 2007 document with it.

      Frankly, I'm really starting to think that the editors here are just posting controversial topics (even if they're just made-up) to drive traffic and gain income. It's very sad.

  104. file formats by falconwolf · · Score: 1

    Should a software vendor be responsible for every previous format older versions were compatible with?

    YES! If a vender can't bother to use open formats then they should be required to maintain a method old formats can be opened and displayed properly. If I have an old document, say a spreadsheet or a contract, backed up and 5, or 10, years later I want or need to I should be able to open it. And without having to convert it. Though I'm not sure if it's true I heard lawyers have to keep documents at least 7 years, and what of medical records?

    Falcon
  105. I'm trying before I buy! by obeythefist · · Score: 1

    I downloaded Office 2007 using some distribution technology called a downpour or torrent or something. I did it using Windows so it must be a Microsoft thing.

    It seems to work just fine while I am trying it out.

    It hasn't asked me for any money so I am just going to keep trying it. Bargain!

    --
    I am government man, come from the government. The government has sent me. -- G.I.R.
  106. Re:Stupidity by Anonymous Coward · · Score: 0

    I could add to your suggestions and say we should add on "-1 anti-MS FUD", "-1 Lunix Zealotry", and "-1 FOSSie hypocrisy", but those three would account for 99.9999% of all posts on Slashdot.

  107. Re:Msoft actively patrols blogs to counter warning by indaba · · Score: 1
    Just to answer a few of the points made in reply :

    • I shouldn't have said "looking for any negative comments" - I meant to say "responding to any negative comments". My bad. I'm sure the post was initially picked up by some sort of automated process - the response from Microsoft was waaay too fast. I'm also aware of the 6 degrees of separation theory. I doubt it even had time to make it into google's indexes.

    • my post on the website wasn't "flamebait", the pic of the handcuffs was in there from day one, mostly to grab people's attention so that that they read the post, and understood the implications of using Office 2007. I think the handcuffs are entirely appropriate, given the absence of "Save As", and the requirement to download and install a 27Meg addon in order to get access to your documents back. Let's not forget that unlike for the /. crowd - doing this type of IT surgery on what is meant to be the best new software is non-trivial for the average non,technical user.

    • I actually modified the post in response to Brian's comments by linking to the 27 Meg compatibility pak download. I didn't ignore him, his comments was useful, so I added the link as well as his link to his blog in the main text of the post. You can't get fairer than that. I don't want to bash - I wanted to inform fellow students. If all I wanted to do was bash, I wouldn't have approved his comment for publishing, let along modified the post to include his comments.

    • My opinion is that no "Save as" is not a "bug" , it's a feature. A feature design to assist in the process of locking you into the new format. It's not a "minor useability bug" , it's a conscious omission that aids in the corporate goal of spreading a new proprietary file format.
  108. THE JEWS HAS OVERTAKEN SLASHDOT by Anonymous Coward · · Score: 0

    Enough Said.

  109. Jeremy Allison's experience by MrCreosote · · Score: 1
    --
    MrCreosote Meow!Thump!Meow!Thump!Meow!Thump! "You're right! There isn't enough room to swing a cat in here!"
  110. now by huded · · Score: 0

    you tell me!

  111. speaking of crapware.... by Scudsucker · · Score: 1

    ...one reason software is so crappy is because of customers like you. It's never the software companies problem, it's the user for not knowing the idiosyncrasies of the software and how to work around it's flaws. And just because the software company cornholed you the last time, is no reason to look skeptically at their new release.

  112. Almost every single thing in the posting is by falconwolf · · Score: 0, Offtopic

    factually incorrect.

    I don't know if it is or not, nor do I plan on finding out. The latest MS Office I have is Office 97 and I don't really need a newer version. Heck I haven't used 97 in 2 or 3 years. And because MS wants to treat me like a criminal, that's what Activation, WGA, and WPA do amoung other things, I'm even switching my OS. The PC I'm typing this on runs Windows however last year I got a new PC with Linux preinstalled, I'm using it as a server right now. And when I get a laptop, RSN, I'll get a Macbook Pro. As it is now I'll stay as far away from MS products as I can.

    Falcon
    1. Re:Almost every single thing in the posting is by TeraCo · · Score: 1
      I don't know if it is or not, nor do I plan on finding out.

      Exactly! Facts would only get in the way of your rage.

      --
      Not Meta-modding due to apathy.
  113. Removing Trial Version by Timinithis · · Score: 2, Interesting

    I didn't even get this far.

    I bought a new laptop and once home and through the setup process, I began to remove those applications I did not need. I need the Windows OS, but I use all other OpenSource Apps. There are two Office 2007 entries. One is for the Office 2007 Trial Activation and the other is for the 2007 Trial Student Edition. The Trial Activation program will not uninstall as there isn't a "version" of Office installed. I had already uninstalled the trial office, and the solution was to re-install the trial software and then remove the Activation App. I tried that, and even went so far as to download and install the trial standard edition -- the activation app would not uninstall at all.

    Seems that Microsoft wants a reminder that you need Office 2007 and will not let you clean up the programs on "your" computer. It really is one step closer to not being "Where do you want to go today?" but "Here is where we will let you go..."

    --
    Sig? What's a Sig?
  114. Question for those who are calling "FUD" by walterbyrd · · Score: 1

    Have you actually tried the scenario that I discribed?

    For example, when you post that: "you can easily remove the trial version, and reinstall the old version." Are you posting from actual experience, or from what you think should be possible?

    BTW: even if trial software doesn't change your existing file formats, what about the files that were created during the trial period? At best, it's a headache trying to change all of those files to another format. And does an average end-user know about these compatibility packs? And do the compatibility packs actually work?

    In my case, there was no compatibility pack to change the Outlook-2003 email back to Outlook-2000 email. Sure, my brother-in-law could have exported to a different format before the trial period ended, but we are talking about an average end-user here.

    Call it FUD, or whatever you like, but I firmly believe that msft is trying to make end-users feel that they have to upgrade. Yes, there are ways around being actually forced, after all, msft has to have plausible deniability. But, I believe millions of end-users will feel compelled to buy msft's newest offering after having used the trial.

    Again, if you have friends, or family, who are not msft experts, you may want to advise them to avoid such "trialware."

    1. Re:Question for those who are calling "FUD" by TheNetAvenger · · Score: 1

      For example, when you post that: "you can easily remove the trial version, and reinstall the old version." Are you posting from actual experience, or from what you think should be possible?


      Even clueless users don't have the problems you describe. Your example is one of the most moronic examples one could possibly use.

      1) Office 200x saves the files in the format they were created in. It WILL NOT change the file format. (This even applies to older non Office imported file formats. A Lotus format saves as Lotus, a CSV saves as a CSV, a TXT or RTF or WP files saves as the original format, and yes even Office 97, 2000, XP, or 2003 saves as the ORIGINAL FORMAT. PERIOD.)

      2) Office 200x Outlook DOES NOT CHANGE the PST structure, and keeps the previous structure in the PREVIOUS VERSION FORMAT. Yes there is a new unicode format in 2003 and 2007, but you have to SPECIFICALLY convert the PST, and this is for users that are close to the previous 2GB pst store limit in previous versions of Outlook.

      3) Access will change the file format if you want to DESIGN the database, but it not only warns you but FORCES you to make a backup of the previous file format before it converts it.

      So if files were 'changed' or converted to the newer format, the USER FREAKING DID IT SPECIFICALLY! And as with Access, the non changed version IS STILL THERE!

      Now do you see why this is so f**king ridiculous?

      And if you think it takes a MSFT expert to not be retarded and save OVER their documents with Save As in the 2007 format, you my friend have more problems than installing Office.

    2. Re:Question for those who are calling "FUD" by jgoemat · · Score: 1

      1) Office 200x saves the files in the format they were created in. It WILL NOT change the file format. (This even applies to older non Office imported file formats. A Lotus format saves as Lotus, a CSV saves as a CSV, a TXT or RTF or WP files saves as the original format, and yes even Office 97, 2000, XP, or 2003 saves as the ORIGINAL FORMAT. PERIOD.)

      Also, Office 200x saves in the most current format by default, which will not be able to be read if you move back to a previous version. Any Word or Excel documents he created with the trial would be unusable with a previous version of Office, right?

      2) Office 200x Outlook DOES NOT CHANGE the PST structure, and keeps the previous structure in the PREVIOUS VERSION FORMAT. Yes there is a new unicode format in 2003 and 2007, but you have to SPECIFICALLY convert the PST, and this is for users that are close to the previous 2GB pst store limit in previous versions of Outlook.

      What is the default when installing the trial? How would Joe User know that they didn't want to 'upgrade' their file format and that they couldn't go back?

      So if files were 'changed' or converted to the newer format, the USER FREAKING DID IT SPECIFICALLY! And as with Access, the non changed version IS STILL THERE!

      So the backup of his old email files is there, which doesn't contain any email received in the 30 days or whatever he was using the trial, and which he cannot use anyway since he can't get the old version of Office working again. That is why this is NOT "so f**king ridiculous"...

  115. 2000==2003 doesn't mean 2003=2000 by Anonymous Coward · · Score: 0

    it's called "backwards compatability". There's a different term for a newer version being compatible with an older one: "forward compatability". But that breaks the locking and upgrade cycle.

  116. Exactly! Facts would only get in the way of your by falconwolf · · Score: 1

    rage

    Yea, facts like Activation, WGA, WPA, and spyware, all of which enrage me.

    Falcon
  117. Joe's problems aren't with Office. by nobodyman · · Score: 1
    How would Joe User know that they didn't want to 'upgrade' their file format and that they couldn't go back?

    Well, the program warns the user of this scenario should the user decide to not upgrade after the trial (yes, I know 'cus I tried it). Furthermore, it's generally accepted that files created with program XYZ may not work after uninstalling program XYZ. The program respects your old files, and warns you about the new files ahead of time.

    If your Joe User still does not grasp that Office 2007 creates Office 2007 files, I suggest replacing Joe's PC with a SNES and a copy of Mario Paint and leave this "typing" thing to the professionals.

  118. To uninstall unwanted software... by symbolset · · Score: 1

    This is trivial to do.

    The answer is to install more unwanted software. If I do that, will this new stuff uninstall afterward or will I need yet another application from a fourth vendor? And why do I need to install software from Sysinternals to uninstall a Microsoft application from a Microsoft OS? So Microsoft can disclaim liability if I destroy my system trying to complete the job their uninstaller failed to do? What is trivial about this?

    Thats the application event log. There's no reason you would ever want to remove it. Removing it should make the system go unstable. And that file has nothing to do with an Office install, thats a core part of windows.
    That's an example of a file that's not deletable, when you said there's no such thing. What's special about it is that it's open by a system dll. Does Office not hook and/or replace various system dll's? Is there a way to know for sure if it does or not? Is there a list somewhere of all the files they open? That there is such a file creates the possibility there may be others that must be considered.

    tampering with them is unwise.
    Certain parts of the registry actually affect behavior, so if you're going to clean up after an installer and modify the registry, you need to be careful when modifying these parts.

    Ok, we'll go with what you said. Instead of "tampering is unwise" we'll use the phraseology "you need to be be careful when modifying these parts". I'll stick with the best way to be careful when tampering with undocumented parts of the registry that "affect behavior" whatever that means, is not to do it at all. It is just more reliable to wipe and reinstall the OS.

    Me, I would just uninstall the O2k7 demo, and be done with it.

    My point exactly. It doesn't completely uninstall and cleaning up the mess it leaves is not trivial.

    Or not install it in the first place.

    Hence my point about doing a clean OS install when this junk comes preinstalled as bloatware. Since many vendors preinstall this garbage, they leave end users with little choice but to install the OS manually from CD. If a user's going to have to do that anyway, they may as well install a real operating system while they're at it and run Windows in a virtual machine where it belongs.

    --
    Help stamp out iliturcy.
    1. Re:To uninstall unwanted software... by Allador · · Score: 1

      The answer is to install more unwanted software. Who asked you to install more software? It's an executable. You copy it to your hard drive and run it. Seasoned techs often carry around a CD or jump drive with these tools on them.

      And why do I need to install software from Sysinternals to uninstall a Microsoft application from a Microsoft OS? You dont. We werent talking about uninstalling at that point. You had made a claim that there is no way in windows to see what processes a file is opened by, or what DLLs a process has loaded. So thats what I gave you.

      Does Office not hook and/or replace various system dll's? Is there a way to know for sure if it does or not? Run it, see what they open. Are you fighting a holy war or trying to solve a problem. I can give you the tools to solve whatever problem you have, but I cant make you give up your religion.

      I'll stick with the best way to be careful when tampering with undocumented parts of the registry that "affect behavior" whatever that means, is not to do it at all. It is just more reliable to wipe and reinstall the OS. I'm not really sure what 'undocumented parts of the registry' means. It's all pretty straightforward. People that are experienced and knowledgeable on the platform dont have this mysterious fear of it that you do. It's just a hierarchical value storage system. It's not that big of a deal.

      I think the core problem here is that you're just not very knowledgeable about the platform. People that do this for a living dont have the kind of problems that you seem to run into. It's only complicated and scary to you because you dont understand how it works.

      And there's nothing wrong with that. I dont have anywhere near the experience on Solaris that I do on Windows. And dont even get me started on VMS. Yet, I dont go onto discussion sites and rant and rave about how VMS' package manager system is crap. I accept the fact that I dont know enough about it to evaluate it, so I keep my mouth shut.

      It's the same here. You clearly dont have enough knowledge of how windows works to be criticizing it, as a number of your criticisms are based on faulty assumptions about how things work.