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Promoting FOSS to People Who Don't Care

MarcoF brings us his take on how to cultivate interest in open-source software to casual users who aren't interested in or necessarily aware of its existence. Many people simply have trouble leaving their comfort zone of older proprietary software; what's the best way to get them to look at an open-source alternative? "Since most people would rather die than write or study software source code, it is actually counterproductive to promote software 'because you can modify it yourself and be part of its community'. Look for really practical advantages which can be enjoyed every day by the person you want to convince. Start from the actual deep passions, beliefs, interests and practical needs of the people in front of you and go backwards from there, delaying the apparition of terms like 'source code', 'the four software freedoms', GPL, Gnu, Linux, etc."

432 comments

  1. Easy, no Licenses/activation key by ookabooka · · Score: 5, Insightful
    The selling point to get my father to switch to open office was that he could easily put it on new/other computers. He hated calling me up, asking me where that Office XP CD was only to have me tell him I have no idea. The idea of having 0 hassle when it comes to licenses and activation keys was the biggest selling point I can think of. Most people just want their computer to work and don't want to jump through a million hoops and keep track of that one cd-case whenever they want to install software on their new laptop.

    "You mean I don't need a cd key for this? What happens if I lose the disc?"
    "Uh, just download it again, it'll probably take 10 minutes or less on a good internet connection"

    "Can I put this on your mother's computer?"
    "You can put it on as many computers as you like, for free, have fun."
    --
    If you are about to mod me down, keep in mind that this post was most likely sarcastic.
    1. Re:Easy, no Licenses/activation key by gEvil+(beta) · · Score: 5, Insightful

      "But surely it can't be any good if they're just giving it away. After all, you don't get something for nothing."

      --
      This guy's the limit!
    2. Re:Easy, no Licenses/activation key by B3ryllium · · Score: 4, Funny

      "What, did you skip the 60s or something, pops? If people like doing it, they'll totally give it away for free."

    3. Re:Easy, no Licenses/activation key by Bert64 · · Score: 1

      Yes, the lack of hassle and cost appeals to a lot of people..
      Some people may argue that because it's free it's not worth anything, but a lot of people also don't like the idea of paying for intangible goods. If you can't hold it in your hand, then it has no physical value. Once you point out that all software is like that people tend to be a lot happier with it.
      And they can purchase a physical cd or physical manual if they want, but then as you pointed out above it's just one more thing to lose.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    4. Re:Easy, no Licenses/activation key by Bert64 · · Score: 1

      Software is intangible, a lot of people don't like paying for something they can't physically hold in their hands.
      Once people learn that copying software costs nothing, then obtaining software for nothing seems to be the natural cost, and anything higher is a blatant rip off.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    5. Re:Easy, no Licenses/activation key by AusIV · · Score: 5, Insightful
      I've found that people often have that cynical view of Open Source, and I typically have a hard time explaining why quality software is free. But since FOSS doesn't cost anything and I assure them there are no viruses, people tend to be pretty willing to try it out if they think they can save $20/$60/$100 on a proprietary program, and once they've tried it, they tend to change their tune.


      Also, I keep portable versions of several programs on my flash drive, so if there's a computer handy I can show the program in question without even having to install it on their computer.

    6. Re:Easy, no Licenses/activation key by russ1337 · · Score: 2
      The questions/issues I face are similar:

      Download it? How do I know if it a legitimate one?
      You get it from a reputable place, say the Ubuntu website.
      A couple of friends have then gone and purchased Ubuntu from Amazon...... ARRRHHHH!

      What about adding applications? how do I get new software and updates?
      Updates are automatic. Then trying to explain a package manager, and how just about everything is checked out before it's put in there... their eyes start glaze over. I just say there is a thing like what's in Windows 'Control panel' that lets you ADD a whole bunch of applications.

      So when I add applications, are they already on the disk?
      Sometimes, but more than often it goes out to the internet (repositories) and gets them.

      How do they manage 'configuration management' across different computers with Linux?
      Well, a darn sight better and easier than Windows. Then I try to explain repositories.

      In the end, If I had an easy way to explain repo's, I'd probably 'convert' more people. It is quite a mental shift for most that have only ever experienced Windows, and the free-for-all adding applications by the seat of your pants from the intertubes.
    7. Re:Easy, no Licenses/activation key by Rogerborg · · Score: 1

      "Yeah, I remember some of the commercial stuff was OK, but the 'free' shit that those Goddamn stoners kept churning out on their bongos and sitars at festivals was beyond excrable."

      --
      If you were blocking sigs, you wouldn't have to read this.
    8. Re:Easy, no Licenses/activation key by CastrTroy · · Score: 3, Informative

      One way to help is refuse to install unlicensed software on people's computers. Somebody says, I want a copy of photoshop. Say, go buy Photoshop Elements for $100, or here's a copy of GIMP for free. It doesn't have all the same features, and is kind of different. Most people will choose the free software over paying for something. I actually got my wife to use GIMP in this way. Actually we downloaded a trial of photoshop, and she found that she actually liked GIMP more. Give open source software a fair trial, and then compare it to the commercial alternative. Most people would rather have the free one than pay for MS Office, Photoshop, or most of the other stuff that people usually only have because they pirate it.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    9. Re:Easy, no Licenses/activation key by Kihaji · · Score: 2, Insightful

      Copying software is not free, it does have a cost. A more correct statement would be, "For the consumer, after paying for the things you need to copy the first piece of software, each additional piece is at or close to 0" And something similar for the producer of said software.

    10. Re:Easy, no Licenses/activation key by IBBoard · · Score: 1

      "But look at all the big companies like Microsoft. They charge you tens or hundreds of dollars and is that good software or should _it_ be given away for free?"

      Sorry, it had to be said (probably "again"), or:

      "Do you do better work when you're sat in the office being told to do it or when you you're doing a hobby you enjoy? It's made by people who enjoy it, so they don't feel they need to charge for it."

    11. Re:Easy, no Licenses/activation key by CastrTroy · · Score: 4, Insightful

      People pay all the time for things they can't hold in their hand. You can't hold a long distance phone call in your hand, why should you pay for that. You've already bought the phone. You can't hold a haircut in your hand. Sure you can look at and appreciate the haircut, but you can use the software too. People are just cheap. But they just know they can get software for free. Commercial software thrives off this. Let the software be free for everyone, and some percentage of people and businesses will pay for it, allowing you to make money. Make it impossible to copy, and it won't get popular enough to make any money. Very few software packages could survive without being free to those who weren't willing to pay.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    12. Re:Easy, no Licenses/activation key by gEvil+(beta) · · Score: 2, Funny

      "Oh, I remember the 60s. Best years of my life. I spent some time in the jungle hunting down the Cong. Y'know, this 'open source' stuff sounds kinda like commie propaganda to me."

      Maybe there are some people you shouldn't try to switch to FOSS. : p

      --
      This guy's the limit!
    13. Re:Easy, no Licenses/activation key by SerpentMage · · Score: 1

      >In the end, If I had an easy way to explain repo's, I'd probably 'convert' more people. It is quite a mental shift for most that have only ever experienced Windows, and the free-for-all adding applications by the seat of your pants from the intertubes.

      Repos are easier for YOU, not the average person. Give the average person a CD in hand, that is popped into the computer and installed with a few clicks. That's easy for them because they can follow the sequence of steps using physical pieces.

      Repos on the other hand are dead easy to use once they are configured properly. For example to install on Ubuntu there are actually two repo windows. One for power users and one for general packages. Yet you can't have both running at the same time. Then to install you need to check some things to make sure you can see everything you want, and so on.

      Yes once you know how repos work and what they represent they are dead easy. But the average user really doesn't want to learn about repos. They want to learn how to use their applications. The one company who REALLY understands this is Apple. How do you install an application? For the most part drag and drop... That's pretty damm smart and easy.

      --

      "You can't make a race horse of a pig"
      "No," said Samuel, "but you can make very fast pig"
    14. Re:Easy, no Licenses/activation key by Anonymous Coward · · Score: 1, Insightful

      Products != Services.

    15. Re:Easy, no Licenses/activation key by cheater512 · · Score: 1

      Its nothing to do with having a physical medium. Thats simply just how they have been taught.

      Software repositories are completely different from what Windows has.
      Its a side effect of everything being free.

      Most people dont understand it just because its different.
      Once they have used it then it dawns on them how logical it is.

    16. Re:Easy, no Licenses/activation key by HalAtWork · · Score: 2, Interesting

      Not to mention software that expires. I don't know if this still applies because I haven't used Windows for a few years, but I've downloaded a bunch of 'niche' software that I considered useful and backed up to disc. Especially software where they've upgraded it and added new features that made the software either too feature-filled when I just want something simple for one purpose, or when I needed a particular app because it was the most optimized and would load up quickly and do what I want. When I had to reinstall Windows or customize a new computer for someone, then I would install that software. However, then I would find out that it would expire and you had to manually roll back the date to install, or change a registry entry, or it would use some other way to tell what date it was and would simply refuse to install. Sometimes there was software that detected an active internet connection and if it found an update it would refuse to let you continue using the current version.

      Sometimes the setup program would detect the version of Windows you're using and refuse to install if it didn't take into account future releases of Windows. For example there are programs that would install on Windows 95/98 but not ME/2000/XP. Some would install on Windows 2000 but not XP or Vista. Some programs required XP and refused to install on earlier versions even if the program would work fine if I manually copied the files and registry entries.

      If I installed a new version of Windows, sometimes it required new drivers, and sometimes those drivers were never available. I bought this one 56K modem from Cardinal and it worked fine in Windows 98. When I upgraded to Windows 2000, the modem required new drivers that never existed because the company went bankrupt. In Linux, the drivers are included in the kernel and are maintained along with the kernel, so I don't have to worry. I don't even have to hunt down driver CDs or visit annoying web sites that require me to take out my card and read some serial number on it, or pay for a drivers CD. I don't have to visit all of those annoying "drivers database" sites that often require passwords and pollute search engine results.

      With Linux I can boot up with a LiveCD and access all of my files, even if I forgot a password or if I poked around somewhere I shouldn't have as root (as a Linux noob this helped). I can even take my hard disk out and put it in someone else's machine and I won't have to make a single configuration change to boot up into the environment I had setup. With Windows it would sometimes barf, or at least it would screw up what drivers were installed when I would put the hard disk in another machine and then back in mine. If it was a different motherboard you could be totally screwed.

      With Linux I've been able to setup usable systems on old hardware for family members that find their machines too slow with today's antivirus and firewall software. I've been able to limit the damage they can do to their own systems quite easily. I don't know about anyone else but I had a much easier time learning about permissions with Linux than I did about group policies in Windows. I had a much easier time editing config files than I did editing the registry (and figuring out what I had to look for) in order to lock up various user interface settings so that they couldn't be modified.

      I had a much easier time using a wider array of file formats for the purposes I wanted... for example I could more easily convert between different video and audio formats, and the programs I liked all shared the same libraries for the various codecs, it's not like you had to have seperate plugin formats for each application like is often the case in Windows.

      Those are just a few reasons off the top of my head why I like Linux better. I'm also a gamer, but when it comes to games I have consoles. If I want to play games on my PC I use an emulator, and that suits me fine. I didn't used to enjoy gaming under Windows anyway, any time I had to reins

    17. Re:Easy, no Licenses/activation key by russ1337 · · Score: 4, Interesting

      Thanks, but you didn't help me explain how simple it is for a Linux user to add applications. I recognize how easily this is done through repo's, but HOW DO YOU EXPLAIN THIS TO SOMEONE WHO DOESN'T EVEN KNOW WHAT A REPO IS... (which was my original question.)

      My best effort is say "To add applications there is a little 'add applications' menu, which has a list of all the applications available with a summary of what they do. You just select which ones you want and click install, and it gets it from a trusted place on the internet and installs it for you."

      As for your statement about 'the average user doesn't want to learn about repo's', I agree. But, they DO want to learn where they get applications, manage updates, and where these come from. If there is a way to explain this without describing repositories then tell me about it.

    18. Re:Easy, no Licenses/activation key by Anonymous Coward · · Score: 0

      Didn't you see that "Focus Factor" vitamin commercial where the old lady yells, "FREE?? It must be GOOD!"

    19. Re:Easy, no Licenses/activation key by Kaeluka · · Score: 2, Funny

      It was the same for my parents. They switched from MS Office to Open Office. My father, who has at least a little bit PC experience got used to it very soon, my mother was somehow irritated by the different names ("Word" vs. "Writer") ;) but using the software itself wasn't to much of a problem for her either.. I would call that a success

    20. Re:Easy, no Licenses/activation key by UbuntuDupe · · Score: 2, Interesting

      That's why I suggest -- and not as a joke -- selling FOSS in boxed packages in retail stores. "A web browser that enhances computer security? For only $35? WOW!" "Hm, Microsoft Office for $130, or this 'Open Office' for $50? Heh, looks like I can save if I get this other one."

      Then maybe throw in a tiny professional support contract so they don't feel ripped off when/if they find out it's free.

      Or, another cover story: tell him it "costs" $50, but there's a "special site I know about" (i.e. main download site) where you can get it for free if you promise to tell them about bugs.

    21. Re:Easy, no Licenses/activation key by MttJocy · · Score: 1

      I have got a few people to use linux this way even, I have outright refused to install a copy of windows for them without a valid key (not because I believe it is worth the licence cost by any means) but I am for one unwilling to break the law installing inferior software illegally, granted they were both people who used their computers not for games etc, one used it for their business accounts, letters etc and found openoffice on linux better than what they had, the other one just browsed the web and used e-mail and was more than happy with firefox anyway so they were kinda easy conversions. But the point is true, if the technical type people stopped aiding people to commit piracy and supported open source none pirate alternatives instead then it could go along way.

    22. Re:Easy, no Licenses/activation key by sarixe · · Score: 0

      Also, I keep portable versions of several programs on my flash drive, so if there's a computer handy I can show the program in question without even having to install it on their computer.
      Just watch out for people like my stepdad who will persecute you for using anything but what's already installed on the computer (PortableApps included).
      --
      Maybe if I put a witty nerd joke in my sig, someone'll appreciate my comment a little more, but i'm too lazy to get one
    23. Re:Easy, no Licenses/activation key by sjames · · Score: 1

      "But surely it can't be any good if they're just giving it away. After all, you don't get something for nothing."

      If you don't like it, I'll cheerfully refund you one million times the purchase price!

    24. Re:Easy, no Licenses/activation key by that+this+is+not+und · · Score: 3, Insightful

      The problem with that is that there are decades of history of low-quality shovelware software stuck in shrinkwrapped boxes beside the expensive Microsoft wares. A lot of it has been horrendous in quality. It's sort of a tainted category, unfortunately.

    25. Re:Easy, no Licenses/activation key by schon · · Score: 1

      "But surely it can't be any good if they're just giving it away. After all, you don't get something for nothing." Some things are better when they're free. After all, you'd rather have sex with Mom than with a prostitute, right?
    26. Re:Easy, no Licenses/activation key by clang_jangle · · Score: 1

      It's a good start. I simply refuse to do windows for anybody these days and that really works well.

      friend: "My windows is all slow again, can you help me?"

      me: "What, you're still using windows?! Gosh, no-one uses that anymore, it's so '90's to have to worry about malware. Tell you what, I'll be happy to hook you up with Linux -- what time is good for you?"

      friend: "Well, but, I mean...can't you just fix my windows?"

      me: "Nope. No-one can fix windows, and I'm not going to pretend otherwise. I'll help you run linux for free, it's really easy, or you can get someone who does windows to help you. I don't do that anymore."

      This usually ends with the person "learning to use" Ubuntu -- of course we're talking about people who used windows for five years and still don't freaking know how to use it, so the whole "I don't know how to use linux" whine is just simple resistance to change. It isn't real, they don't know how to use windows either or they wouldn't be asking me to help. And the proof is most of my friends are now using Ubuntu except the ones who bought Macs (always my first recommendation, as it means far less future non-paying work for me), I even lost one "friend". Apparently my only value to that person was "free windows installer". Good riddance I say... Of the dozen or so people I help with their computers only one actually went out and paid for a copy of windows and found someone else to install it, and only one has issues with somehow constantly breaking the xserver (he's a klutz who fancies himself a "power user", it was the same when he used windows). But most of the people I convert definitely have fewer problems than they did with windows.

      --
      Caveat Utilitor
    27. Re:Easy, no Licenses/activation key by Ibag · · Score: 1

      If I'm not mistaken, this is a large part of why Sun has both open office and star office. If you ignore the issue of support (which could be purchased separately from OO.o), businesses were skeptical of a product that was just being given away, and so they added a few minor proprietary things (clip art, etc) and slapped a price tag on it to make it more appealing to businesses. Kinda funny, actually.

    28. Re:Easy, no Licenses/activation key by c · · Score: 1

      > "But surely it can't be any good if they're just giving it away.
      > After all, you don't get something for nothing."

      "Speaking of my technical support fees, mom..."

      c.

      --
      Log in or piss off.
    29. Re:Easy, no Licenses/activation key by teh+kurisu · · Score: 2, Insightful

      Yeah, and Google Docs is a service. So you would pay for Google Docs but not OpenOffice?

    30. Re:Easy, no Licenses/activation key by drolli · · Score: 1

      actually not having to manage the licenses can be a really important point in a badly managed company.... I work for a company where they "forgot" the license number for a $10000 Software. (ok. in that category it is easy to call the support, and you are threted more kindly but nevertheless, it was annoying).

    31. Re:Easy, no Licenses/activation key by schnikies79 · · Score: 1

      Most of my family is still on dial-up with no broadband (outside of satellite) available.

      Good luck with the click/download/install idea.

      --
      Gone!
    32. Re:Easy, no Licenses/activation key by Anonymous Coward · · Score: 0

      That coming from the same people who say "Work smart, not hard"...

    33. Re:Easy, no Licenses/activation key by dfj225 · · Score: 1

      In the end, If I had an easy way to explain repo's, I'd probably 'convert' more people. It is quite a mental shift for most that have only ever experienced Windows, and the free-for-all adding applications by the seat of your pants from the intertubes.
      Why not just describe repositories as a list of software that is available to your system. You could try to describe it as a catalog of what is available. If you install something from the catalog, it is updated whenever a newer version is added to the catalog. Perhaps something like that will be easier to digest. Just don't use the word repository. I don't think anyone out side of the IT/CS field will understand what that means without lots of explanation.
      --
      SIGFAULT
    34. Re:Easy, no Licenses/activation key by BrentH · · Score: 5, Insightful

      My dad is an excellent example of the problem posed in the article: he's more than willing to sink huge amounts of money in software (he's bought photoshop CS and then CS3 when it came out, dozens of raw converters and plugins, more than a thousand euro altogether). He just does not 'buy' it, when I tell him there's pieces of software that are free can be as good. He's never even tried the GIMP or Rawtherapee, and forget about Ubuntu, but you'd think that investing some time in these applications would save money. Not enough. When people /buy/ software, I think they assume it comes with some magic factor X that makes it better than anything free, because it cannot have factor X, because it's free. And you gotta have that factor X, because, well, you just gotta... I had to camouflage Firefox as IE to get him to use that, because I was sick of all these spyware that came streaming in. Also, the 'IT department' on my mothers school (she's a teacher) is another example. They're a poor school that couldn't even afford to repair a leaking roof for over a year (the water came an inch high once in the classroom), yet they made money available for a fat win2003 server and xp-systems everywhere, with remote desktop. This is kindergarten ffs, but the 'IT-people' havn't got a clue, being trained MS-monkeys. People are undescribibly lazy and stupid when it comes to technical stuff. They don't care to spend dollars/euros, they want to be done with, _zero_ _effort_ must be involved.

    35. Re:Easy, no Licenses/activation key by sunny256 · · Score: 1

      "But surely it can't be any good if they're just giving it away. After all, you don't get something for nothing."

      "It can, because it's created by lots of intelligent, devoted people who don't get their reward in money, but by getting a good software product and respect in the community. Bugs and security holes are in many or most cases fixed sooner, because there isn't any money in waiting to the next free major version. Like the commercial product, it's still software development, they've just dropped the money part."

    36. Re:Easy, no Licenses/activation key by r0b!n · · Score: 0

      "But surely it can't be any good if they're just giving it away. After all, you don't get something for nothing." Just tell them to buy the Xandros OS for $400 and it comes with a free ASUS Eee PC.
    37. Re:Easy, no Licenses/activation key by Anonymous Coward · · Score: 0

      This is pretty easy to explain to people actually:

      "To install a new piece of software on windows, you follow the following procedure:
      * Hop in the car
      * Drive to a shop
      * Shoot! They don't have it.
      * Drive to another shop
      * They'll have it next week, but the store just down the road might have it
      * Hop back in car
      * Get to final shop just before closing time
      * Race through the aisles, and snatch up the DVD you want from in front of the other customer, before they get to it first.
      * Pay big $$$ for said dvd
      * Get back in the car
      * Drive back home
      * shut down all your programs
      * Insert dvd in Drive
      * type cd key
      * start installation
      * swap disk
      * swap disk
      * reboot computer
      * doubleclick on new icon.
      * ARGH! Doesn't run
      * Check website to see what's wrong
      * Download update
      * wait, wait
      * Update finally done downloading. Run update program
      * reboot.
      * doubleclick icon
      * program runs.
      * Done!
      "
      (you often see people nodding while you tell them this) :-)

      "to install a new program on a modern linux distribution:
      * start repo manager program.
      * search for program you want.
      * Mark it with a tick
      * click install
      * ...just keep working on other stuff while you wait...
      * Computer reports install done. yay!
      * click on new program to run it.
      "

      After telling this, folks generally like the idea of linux a whole lot, already. ;-)

    38. Re:Easy, no Licenses/activation key by ozmanjusri · · Score: 1
      Good question.

      Line 'em both up and I'll let you know.

      --
      "I've got more toys than Teruhisa Kitahara."
    39. Re:Easy, no Licenses/activation key by Anonymous Coward · · Score: 1, Insightful

      Been there, done that...

      I work in Tech Support and in order to do some diagnostics on a client's server we told their "tech" to download ProcessExplorer from SYSINTERNALS. He refused "it's freeware it's full of Trojans" (mind you installed on the server was some really dodgy shareware backup software but we'll ignore that), fortunately for the "tech" my colleague took the call not me ;o). My colleague did however, say that although he doesn't know Mark Russinovich personally he considered it an insult as he'd been using their tools for 10 years.

      The biggest irony in this being that Mark's reverse engineering of Windows is one of the major reasons anti-virus software works today...

      People who claim to be Windows techs who don't know who SysInternals are, aren't techs AFAIC.

    40. Re:Easy, no Licenses/activation key by feijai · · Score: 1
    41. Re:Easy, no Licenses/activation key by clang_jangle · · Score: 1

      Hey there Anonymous Coward, thanks for the feedback. It's always good to know when I've hit the target. :)

      --
      Caveat Utilitor
    42. Re:Easy, no Licenses/activation key by greenbird · · Score: 1

      But, they DO want to learn where they get applications, manage updates, and where these come from. If there is a way to explain this without describing repositories then tell me about it.

      You tell them that they can get software and updates from anywhere they want and show them the neat little repos setup window and then tell them you have it configured for a secure reliable place so don't touch it (maybe add that you configured the computer to explode if they do).

      --
      Who is John Galt?
    43. Re:Easy, no Licenses/activation key by cp.tar · · Score: 1

      actually not having to manage the licenses can be a really important point in a badly managed company.... I work for a company where they "forgot" the license number for a $10000 Software. (ok. in that category it is easy to call the support, and you are threted more kindly but nevertheless, it was annoying).

      I'm sorry, was that treated or threatened?

      --
      Ignore this signature. By order.
    44. Re:Easy, no Licenses/activation key by twerppoet · · Score: 1

      HOW DO YOU EXPLAIN THIS TO SOMEONE WHO DOESN'T EVEN KNOW WHAT A REPO IS

      You tell them that it's a lot like buying music or movies on iTunes, Amazon, or whatever. Only it's free.

      You start a program, it lists a bunch of software you can use. You can use a search box and some categories to try and find what you want. Read the descriptions, pick what you want, and say go. In a few minutes, TA DA, you have a new program.

      And if you don't like it, well it was free. Just remove it with the same program and go get another to try.

      I don't know if the other repositories are quite this simple, but Ubuntu's is.

      Best leave the repository settings at default to begin with. Once they are used to using it, and start talking about not finding all the programs they where hopping for, show them how to expand on their choices.

      Disclaimer: I'm an Apple user. I keep Ubuntu as a second boot, just so I'll know what's going on if they ever get good enough to make me switch, or I go broke. Whichever comes first. My definition of 'good enough' may not be yours.
    45. Re:Easy, no Licenses/activation key by jacksonj04 · · Score: 1

      Apple's Drag & Drop is starting to lose ground to the installers, many of which come with no sensible uninstaller. I keep having to clear crap out of my library folders which installers have put there and left no clear indication of how to tidy up again. I even had VMware Fusion leaving stray network rubbish lying around until I did some googling and worked out how to remove it (Not particularly nice for anybody not comfortable with the terminal).

      --
      How many people can read hex if only you and dead people can read hex?
    46. Re:Easy, no Licenses/activation key by Anonymous Coward · · Score: 0

      "... I spent some time in the jungle hunting down the Cong. Y'know, this 'open source' stuff sounds kinda like commie propaganda to me."
      As far as I recall, Commies won that one...
    47. Re:Easy, no Licenses/activation key by hdparm · · Score: 1

      "Doesn't cost you anything to try. If you don't like it or it doesn't do the job, reinstall MS stuff".

      P.S. Do not call me anymore if it's about problems with the Office.

    48. Re:Easy, no Licenses/activation key by JohnBailey · · Score: 1

      "But surely it can't be any good if they're just giving it away. After all, you don't get something for nothing." Funnily enough, a friend said exactly that. Then.... His copy of office went funny after an upgrade.

      His first question after using Open Office was "How come Microsoft don't sue them for copying Office?" He has been using it for the last six months, and has proven to himself that Office wasn't something that he actually needed.

      Nothing wrong wth using Office, It's your choice....lsn't it?
      --
      It is difficult to get a man to understand something when his job depends on not understanding it.
    49. Re:Easy, no Licenses/activation key by sconeu · · Score: 1

      People who claim to be Windows techs who don't know who SysInternals are, aren't techs AFAIC.

      I assume you mean "who don't know who SysInternals were".

      The Beast of Redmond swallowed them back in '06.

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    50. Re:Easy, no Licenses/activation key by j-pimp · · Score: 1

      Hi, I'm an egotistical douche bag who feels that my choices are superior to others. I like to force my ideals on others because I'm so fucking smart.

      Uh actually it seems like the person has trouble saying no to people, but has found a way to allow himself to either say no or engage in a bit of evangalization. That being said, these people are free to bay geeksquad or a 12 year old to fix their computers. So he is forcing his beliefs on people that force their problems on him.

      --
      --- Justin Dearing http://www.justaprogrammer.net/ We're just programmers.
    51. Re:Easy, no Licenses/activation key by turing_m · · Score: 2, Insightful

      "When people /buy/ software, I think they assume it comes with some magic factor X that makes it better than anything free, because it cannot have factor X, because it's free. And you gotta have that factor X, because, well, you just gotta..."

      There are a lot of people who are addicted to buying things that are cheap to produce and yet have 90% of their costs in advertising. These people buy bottled water, Macs, expensive cosmetics, spa treatments, celebrity diets, Bose sound systems etc. and would never, ever buy a generic item.

      There are few things that cure this. Some time spent away from television helps. So does working for one of these mentioned companies, seeing that the cheap stuff has the exact same ingredients as the expensive stuff. A good economic depression also will work wonders, forcing everyone to lower their standards. When you're eating bark because there is no food, at about that time most people lose brand loyalty.

      --
      If I have seen further it is by stealing the Intellectual Property of giants.
    52. Re:Easy, no Licenses/activation key by JohnBailey · · Score: 1

      Most of my family is still on dial-up with no broadband (outside of satellite) available.

      Good luck with the click/download/install idea. So how do they manage with things like software updates, windows security patches and the like?

      Its been a while since I used dialup, but from memory, Microsoft don't exactly go.out of their way to produce dialup friendly updates, and I wouldn't reccomend surfing with outdated unpatched copies of Windows.

      --
      It is difficult to get a man to understand something when his job depends on not understanding it.
    53. Re:Easy, no Licenses/activation key by Zencyde · · Score: 1

      This is personally my favorite argument and often seems to be one of the best to use on people who are skeptical. I recommend wearing them down and using this as the final blow when they're uncertain. It's useful because it's not directly related to technology and most people can easily relate to it.

      --
      What day is it? Could you please tell me?
    54. Re:Easy, no Licenses/activation key by schnikies79 · · Score: 1

      For the computers I take care of, I use the last copy of autopatcher available (august '07). From there, manual installation every few months.

      Hopefully xp sp3 isn't far away.

      --
      Gone!
    55. Re:Easy, no Licenses/activation key by kent_eh · · Score: 3, Interesting
      I've found that people often have that cynical view of Open Source, and I typically have a hard time explaining why quality software is free.

      I usually describe OSS programmers as volunteers.
      Most people get the concept of volunteering.

      At least it gets them away from the image of "giving it away 'cause it isn't good enough to sell"

      --

      ---
      "I can't complain, but sometimes still do..." Joe Walsh
    56. Re:Easy, no Licenses/activation key by drolli · · Score: 1

      treated

    57. Re:Easy, no Licenses/activation key by Anonymous Coward · · Score: 0

      I don't pay for long distance calls. I pay to keep my cell phone working, that's all.

      I don't pay for a hair cut. I bought myself clippers years ago (I can hold that in my hands) and trim on my own. Of course, being nearly bald makes that easier.

      Not that I really disagree with you (at least, enough to argue). Just that I disagree with your examples. [If I actually cared, I wouldn't post this AC.]

    58. Re:Easy, no Licenses/activation key by link5280 · · Score: 1

      Touche!

    59. Re:Easy, no Licenses/activation key by nobaloney · · Score: 1

      People still believe that. Today I hopefully saved a guy $160. His college-age kid was at the register at the local OfficeMax about to by Windows Office Student Edition. The cashier said "$160". The dad said "WHAT?" (Yes, he shouted.)

      I explained to both that they should try OpenOffice.org. And why. They were both rather incredulous that free software was office. I brought up the site on my phone to show them. They were still incredulous. The dad even asked me if the site would still be there when they got home. Really.

      But when I explained that they could always try it and if it didn't work they could come back to the store later and pay $160, but it was worth trying to save.

      They left before I did, without buying it, so I think Open Source may stand a chance in that family.

    60. Re:Easy, no Licenses/activation key by houghi · · Score: 1

      Most people will choose the free software over paying for something. I actually got my wife to use GIMP in this way. Actually we downloaded a trial of photoshop, and she found that she actually liked GIMP more.


      These are almost contradicting ideas. What was more importand? The fact that it was free or the fact that it was better? Or perhaps that she was already used to GIMP and did not want to change again?
      --
      Don't fight for your country, if your country does not fight for you.
    61. Re:Easy, no Licenses/activation key by wolverine1999 · · Score: 1

      What's a repo? I've never used that on my linux...

    62. Re:Easy, no Licenses/activation key by Anonymous Coward · · Score: 0

      You tell them a repo is just a site that has software downloads, like TUCOWS, Cnet, or Softpedia, except with a special Web page you stick into Synaptic/package manager of choice to tell it where to look. You can show them the associated HTML pages on the repo sites meant for humans too.

    63. Re:Easy, no Licenses/activation key by The_reformant · · Score: 1

      You used to be able to buy boxed copies of red hat and suse in stores so this model *has* been tried before. Im not convinced that the market for FOSS is that so much bigger today that it could support enough demand to allow FOSS vendors to benefit from the economies of scale involved in retail distribution.

      --
      I have discovered a truly remarkable sig which this post is too small to contain.
    64. Re:Easy, no Licenses/activation key by jbn-o · · Score: 1

      Aren't there many proprietary programs that do a wide variety of jobs which require no license key, no activation, and can be installed on as many computers as you can copy the installer file to?

    65. Re:Easy, no Licenses/activation key by AP31R0N · · Score: 1

      As a sys admin for a small company, i push people toward FireFox and Spybot S&D. i hear that all the time. "How do they make money?"

      It is as if people can't conceive any motivation but money.

      --
      Utilizing the synergization of benchmark e-solutions to pre-workaround action items!
    66. Re:Easy, no Licenses/activation key by Anonymous Coward · · Score: 0

      It is as if people can't conceive any motivation but money.

      God bless America. And our money, too.

    67. Re:Easy, no Licenses/activation key by Just+Some+Guy · · Score: 1

      That's why I suggest -- and not as a joke -- selling FOSS in boxed packages in retail stores.

      "OpenOffice is the free version of StarOffice. They give you the free one to use and hope that one day you'll want to buy the commercial version (which is still cheaper than Microsoft Office)."

      --
      Dewey, what part of this looks like authorities should be involved?
    68. Re:Easy, no Licenses/activation key by Just+Some+Guy · · Score: 1

      I've found that people often have that cynical view of Open Source, and I typically have a hard time explaining why quality software is free.

      "IBM wants to give you all this stuff so that one day when you're a big company you might want to buy some of their custom software."

      People who can't understand the "volunteer" angle can usually identify with the "profit" model.

      --
      Dewey, what part of this looks like authorities should be involved?
    69. Re:Easy, no Licenses/activation key by poot_rootbeer · · Score: 1

      "But surely it can't be any good if they're just giving it away. After all, you don't get something for nothing."

      Therefore you give them the software and let them enjoy it, and then only once they've recognized the actual value of the product do you inform them that the cost is $0.00.

    70. Re:Easy, no Licenses/activation key by plague3106 · · Score: 1

      Ya, that's why nobody buys music or movies anymore either.

    71. Re:Easy, no Licenses/activation key by plague3106 · · Score: 1

      Sorry, there's nothing wrong with buying bottled water, cosmetics (especially if you're alergic to all the cheap ones), spa treatments. I'm not sure what you mean by celeberty diets, Neutrasystem perhaps?

      Sometimes you're right, cheaper stuff is just as good. In many cases, you get what you pay for too. The cheap ass lawn mower you buy at walmart likely won't last a year. Their meat is already about to expire, and their clothing is proven to be of lesser quality (as evidenced from the shirt that fell apart the first time my wife washed it). Also, it seems that a large number of pets are alergic to Walmarts crap flea medication, as a relative found out when his two cats died from an alergic reaction.

      Sorry, there are things for which I'll not lower my standards.

    72. Re:Easy, no Licenses/activation key by Hal_Porter · · Score: 1

      assume you mean "who don't know who SysInternals were".

      The Beast of Redmond swallowed them back in '06. Yeah, but Mark Russinovich regularly tells us on his blog how he is VERY HAPPY to be working for Microsoft and is TOTALLY FREE to continue to reverse engineer bits of Windows and then write about it. And how he is NOT BEING MISTREATED AND HAS ENOUGH TO EAT. And then launches into a long post on THE EXCELLENT NEW FEATURES IN WINDOWS® VISTA®.
      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
    73. Re:Easy, no Licenses/activation key by sexconker · · Score: 1

      You ever try to manage a budget and buy servers and desktops?

      One of the biggest requirements is warranty and service.
      You can not build your own systems using free software for cheaper than what Dell can throw at you, with a warranty, and on-site service.

      And buying computers when the roof needs repair may seem dumb, but the fact is budgets have things called accounts and funds.
      You can't use pot of money x for need y. Pot of money x can only be spent on x. Otherwise the people, organizations, and governments putting money into that pot get mad.

    74. Re:Easy, no Licenses/activation key by pedalman · · Score: 1

      Uhhh, I think he meant your Mom. Not his.

      --
      Friends don't let friends line-dance.
    75. Re:Easy, no Licenses/activation key by Krishnoid · · Score: 1
      To add applications there is a little 'add applications' menu, which has a list of all the applications available with a summary of what they do --

      -- all 18000 of them, because they're sorted by use, not difficulty (e.g., newbie->'luser'->user->etc.) Back to square 1a :-|

    76. Re:Easy, no Licenses/activation key by Kelbear · · Score: 1

      Speaking as a windows user just trying out Linux:

      I don't think they don't understand it because it's different, they didn't understand the Windows-method either. The simplicity comes through obscurity, letting windows take care of everything, whether windows is doing it efficiently or even correctly is hidden and they just get the end result.

      They just want the end result, they don't or need to understand how it's done. If there was a way to obscure all the steps of installation, trouble-shooting, paring down unnecessary or legacy files, ensuring compatibility into a "Press any key to continue"-stye install wizard, then they wouldn't care.

      A single one-size-fits-all is what a user wants. They want to use the computer to achieve a result, the fewer the complications the better. More choice and freedom isn't always better either, they don't want to make choices because that takes consideration of the options and a decision-making process. For consumers, it's better to go straight to getting what they want, getting the use out of the computer, and then moving on to something else.

      I for one want to run qtmake to install or compile a program, and though it reports that QTdevtools was successfully installed, qtmake doesn't work anyway and I'm SOL or ideas on how to take it from not working to working. It's probably my fault for not knowing better, but that doesn't matter. When it boils down to it, all I had to do was drag and drop a file into the /plugins/ folder for that extension in windows. Getting it done in Linux had me bogged down in an unsuccessful problem-solving mission. I think Linux would see wider adoption if it targeted "noobs" instead of power users.

      So the cost of a working solution may involve money, but it's far better than a free solution that does work in the end(again, regardless of where the fault lies).

      This is especially the case when there is a strong piracy base that doesn't pay, but continues to use the software and ends up supporting the market power of this pay-only software. The Network Effect that this has is important and difficult to overcome when opposing formats clash. Even though IE is not standards compliant, it can declare itself to be the standard and be correct simply through majority.

      So while free software is great, pirated software is close enough in cost to compete, and is "better" in the sense that it's easy and familiar. I think that an idealogical shift towards making OSS easy and familiar would greatly expand it's adoption, but I also find it highly unlikely for such a shift to occur. There are some efforts to simplify things, but I still find myself driven back to the commandline, because not everyone is on-board with that effort.

      I would love to switch over to Linux entirely, but my level of competence is just not there and so it must be restricted to my secondary laptop. Again, I'll bet my ignorance is to blame, but understanding that does nothing to aid my transition to full-time Linux use and there are many who share my situation.

    77. Re:Easy, no Licenses/activation key by Kelbear · · Score: 1

      Explaining repos isn't particularly hard, I'm a Linux noob, but that has nothing to do with understanding repos. "Repos is short for repository" and it's exactly what's it's called.

      http://www.thefreedictionary.com/repository

      So a software repository's meaning should follow immediately from the combination of the two normal english words.

      "It's a list of things you want your computer to do. Check what you want, then click install and it'll do it for you."

      That said, explaining what repos are isn't the problem. Explaining how to install things when they're not in a repo or how to find the right repos and prioritizing them properly is the hard part.

    78. Re:Easy, no Licenses/activation key by Kjella · · Score: 1

      As for your statement about 'the average user doesn't want to learn about repo's', I agree. But, they DO want to learn where they get applications, manage updates, and where these come from. If there is a way to explain this without describing repositories then tell me about it. Not legally anyway, I've found that to get a fully functional desktop as I define it I have to add repositories to include things like e.g. DVD playing and a host of windows binary codecs. Last I checked there was no easy way to get this functionality by paying for it, so there's not really any alternatives. If you do it simple and enable all the available package repos and a few extras like that yourself, I'm not sure they need to learn how to do it themselves.
      --
      Live today, because you never know what tomorrow brings
    79. Re:Easy, no Licenses/activation key by Risen888 · · Score: 1

      Oh, bullshit. I'm sick and tired of this "the average person doesn't want to learn" crap. Yeah, actually they do. Most of them are dying to learn, absolutely dying for it after years of being starved, abused, and kept in a dark, locked room by their proprietary software overlords. Especially once you show them a concrete example of what this system can do that their old one can't, like repo-surfing. I sell Linux machines to "the average person" (yes, really), and if I get far enough in my pitch to make it to "how do I install new software," that sale's in the bag, because that's the coolest part of the whole thing from an end-user perspective. Here's how it usually goes:

      "Open this program, it's up here. Press control-f to search for something. What? Anything you want. How about 'animation'?"

      Up pops Blender.

      "Click here and tell it to install."

      45 seconds later, Synaptic says done.

      "Okay, now go up to the Graphics menu."

      Lo, there it is.

      "No, you're done, that's it."

      Some of my more inquisitive folks ask how this works.

      "Well, go up here (to software sources), see this list? When you search, you're searching these websites, called 'repositories.' These sites are maintained by the Ubuntu community, the same people who put together your operating system. They didn't write all the programs in it, but they make sure they all place nice with your computer. Every piece of your operating system and every program that runs on it comes from here, from Firefox to your video driver."

      Maybe I'm just a great communicator, but I have never had to explain it twice. Tell me again how your way is easier.

      The one company who REALLY understands this is Apple.

      Every time a fanboi says that it makes me puke in my mouth a little.

      --
      Hey, I finally got my first freak! Took you long enough!
    80. Re:Easy, no Licenses/activation key by Risen888 · · Score: 1

      More choice and freedom isn't always better either, they don't want to make choices because that takes consideration of the options and a decision-making process. For consumers, it's better to go straight to getting what they want

      The whole concept of "consumers" is antithetical to what Free Software is. It's Free Software. It's about choice and freedom. It's not about being #1, or having the most users. Choice and freedom. Inevitable world domination is just a fringe benefit.

      I think Linux would see wider adoption if it targeted "noobs" instead of power users.... I think that an idealogical shift towards making OSS easy and familiar would greatly expand it's adoption, but I also find it highly unlikely for such a shift to occur.

      So what you want is... Windows? I don't say that to be an asshole, I'm serious. If what you want is "something that is exactly like Windows," please use Windows. Linux is not a free version of Windows. ReactOS is a (work-in-progress) free Windows, and good for them, I hope they succeed, there's a place for that. Linux is a free Unix. There's a place for that too.

      There are some efforts to simplify things, but I still find myself driven back to the commandline, because not everyone is on-board with that effort.

      Do you honestly think that the people who make this software, who are the same people that use this software, are actively trying to make it harder on themselves? As a guy who I admire once said, "stealth bombers are more complicated to operate than tricycles because they can fly!
      It's trying to make complex things "simplified" that leaves us with the broken mess that is Windows. You can have click-and-go install.exe files, but jackoffs will write viruses. You can have binary click-and-go hardware drivers, but they'll leave the system a smoking radioactive pit when they break. You can have upnp, but you're gonna get your ass pwnt. That's what happens.

      Sometimes shit is hard. Sometimes you have to learn things. Sometimes you have to oh-my-god type things. If you want the payoff, you have to do the work. Do the work, man. It is worth it, I swear.

      It's probably my fault for not knowing better... I'll bet my ignorance is to blame...

      No, and being hard on yourself and calling yourself stupid isn't the answer. You have to do the work. Break it. Fix it. Breatk it. Fix it again. That's how we all learned. Do the work. Read the fucking manual. Then read it again. Get on IRC. Scour the forums. Hone your Google-fu. If after all that you still don't have the answer, email the package maintainer and say "What the fuck is the problem here?!" Read the fucking manual again. Fix it. Then break it again. The only way you're to blame is if you quit. Give yourself a chance.

      Every time a n00b marks a thread "solved," an angel gets its wings. Good luck.

      --
      Hey, I finally got my first freak! Took you long enough!
    81. Re:Easy, no Licenses/activation key by Risen888 · · Score: 2, Insightful

      Sorry about the formatting of my reply. Here's the same rant, with the preview button!

      More choice and freedom isn't always better either, they don't want to make choices because that takes consideration of the options and a decision-making process. For consumers, it's better to go straight to getting what they want

      The whole concept of "consumers" is antithetical to what Free Software is. It's Free Software. It's about choice and freedom. It's not about being #1, or having the most users. Choice and freedom. Inevitable world domination is just a fringe benefit.

      I think Linux would see wider adoption if it targeted "noobs" instead of power users.... I think that an idealogical shift towards making OSS easy and familiar would greatly expand it's adoption, but I also find it highly unlikely for such a shift to occur.

      So what you want is... Windows? I don't say that to be an asshole, I'm serious. If what you want is "something that is exactly like Windows," please use Windows. Linux is not a free version of Windows. ReactOS is a (work-in-progress) free Windows, and good for them, I hope they succeed, there's a place for that. Linux is a free Unix. There's a place for that too.

      There are some efforts to simplify things, but I still find myself driven back to the commandline, because not everyone is on-board with that effort.

      Do you honestly think that the people who make this software, who are the same people that use this software, are actively trying to make it harder on themselves? As a guy who I admire once said, "stealth bombers are more complicated to operate than tricycles because they can fly! It's trying to make complex things "simplified" that leaves us with the broken mess that is Windows. You can have click-and-go install.exe files, but jackoffs will write viruses. You can have binary click-and-go hardware drivers, but they'll leave the system a smoking radioactive pit when they break. You can have upnp, but you're gonna get your ass pwnt. That's what happens.

      Sometimes shit is hard. Sometimes you have to learn things. Sometimes you have to oh-my-god type things. If you want the payoff, you have to do the work. Do the work, man. It is worth it, I swear.

      It's probably my fault for not knowing better... I'll bet my ignorance is to blame...

      No, and being hard on yourself and calling yourself stupid isn't the answer. You have to do the work. Break it. Fix it. Breatk it. Fix it again. That's how we all learned. Do the work. Read the fucking manual. Then read it again. Get on IRC. Scour the forums. Hone your Google-fu. If after all that you still don't have the answer, email the package maintainer and say "What the fuck is the problem here?!" Read the fucking manual again. Fix it. Then break it again. The only way you're to blame is if you quit. Give yourself a chance.

      Every time a n00b marks a thread "solved," an angel gets its wings. Good luck.

      --
      Hey, I finally got my first freak! Took you long enough!
    82. Re:Easy, no Licenses/activation key by BrentH · · Score: 1

      Point is that FOSS is not necessarily of lower quality.

    83. Re:Easy, no Licenses/activation key by plague3106 · · Score: 1

      Which is a misleading statement. Most FOSS actually IS of lower quality. I can name on two hands the number of FOSS projects which are of good quality.

    84. Re:Easy, no Licenses/activation key by BrentH · · Score: 1

      Point still stands. And you're missing the subtleties on percieved quality versus quality: I bet you that most people would be just as productive and happy with FOSS as with proprietary alternatives.

    85. Re:Easy, no Licenses/activation key by plague3106 · · Score: 1

      You're going out way in left field now. Quality means that you can actually run the software on the platform its supposed to work with, and that it won't crash constantly. Your bet is nothing but your speculation, and hasn't panned out in most cases.

  2. My solution by Naughty+Bob · · Score: 5, Funny

    I tried persuading all my friends, citing the freedom argument, the security argument, the stability, community etc. Nothing worked. Then I learned how. Show them the spinning cube (With my heavy metal friends, I go for a pentagonal prism), and shout 'It's free! It's free!' Over and over.

    --
    "Be light, stinging, insolent and melancholy"
    1. Re:My solution by Tteddo · · Score: 1

      Yeah, Wobbly Windows did it for two of my friends!

    2. Re:My solution by betterunixthanunix · · Score: 4, Insightful
      Amazingly, that is exactly how to generate interest. People like things that are shiny, translucent, 3D, etc.

      We actually had a discussion here at FUDCon about this very issue yesterday, and one of the real problems most people encountered wasn't generated interest as much as it was keeping people interested when they encounter little bugs or usability issues (there are quite a few in the Fedora utils which will be resolved this year). Unfortunately, polishing off apps to make them more usable (or even just having them update the UI during a complex operation) is not a high salience issue, and so such things often get neglected in open source projects, even though they can be a deciding factor in keeping non-programmers interested.

      --
      Palm trees and 8
    3. Re:My solution by SerpentMage · · Score: 1

      >Unfortunately, polishing off apps to make them more usable (or even just having them update the UI during a complex operation) is not a high salience issue, and so such things often get neglected in open source projects, even though they can be a deciding factor in keeping non-programmers interested.

      And this is the reason why Linux on the desktop is actually a lame duck operating system. Linux on the server is a different issue, but on the desktop what actually costs money and time is finishing the application. I don't consider myself a desktop application programmer because I have seen how much time it takes to get things done. It is not easy! And when you have little things working I doubt that there is much patting on the back by the Open Source community.

      Rather I see the Open Source community more interested in figuring out how to "reinvent the heap sort yet again." Yes for server stuff this is actually rather important, but desktop who cares if a sort takes 1 second or 0.5 seconds...

      It reminds of the guy who quite Linux kernel development because his scheduler was passed over...

      --

      "You can't make a race horse of a pig"
      "No," said Samuel, "but you can make very fast pig"
    4. Re:My solution by CastrTroy · · Score: 1

      Comparing Mandriva 2008 to Vista, I'd have to say Vista is actually the lame duck. Especially if you have less than stellar hardware. You can buy a $500 laptop and Mandriva will scream on it. Do the same with Vista, and you'll be cursing.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    5. Re:My solution by ronocdh · · Score: 2, Funny

      Dude, honestly, this is exactly how it worked for me. I've of course tried to politely let others in my life know about how absolutely great it can be to live in the world of open source, but no one ever cares. "What do you mean I can change the program? I can't write code."

      Then one day I simply went to shut off my music before going out with friends, and when I clicked the Amarok icon in my taskbar, the cube flipped to another desktop. Everyone in the room urged me to do it again.

      Funny thing? First thing out of their mouth: "Oh, you must have a Mac." =D

    6. Re:My solution by mp3phish · · Score: 1

      This is actually quite true for me too. You were labeled "Funny +5" but it should be "Interesting".

      After seeing students and other joe average users switch to a mac and the only thing allowing them to do it with a piece of mind is parallels+XP on the new macbook, I know this is the case with Linux. I haven't converted anyone to linux since 1998 until this year, when we installed ubuntu+compiz+virtualbox+xp on it with the cube. one face is linux, the other is windows. Everyone has been trained by Steve Jobbs a thousand times over that you no longer have to worry about switching to the mac, because you can ALWAYS switch back at any time you want! Just a click of a button. Well, once showing off the cube with windows on it, I have already switched 2 people over and its dirt simple.

      Now, these are people at a place of work where they won't be doing any 3d gaming. For the gamers, I am not really sure where to start other than having them install windows on a second partition and reboot all the time (not that fun really) so I haven't figured out the solution for gamers yet.

      But to the non-gamer, there is really nothing holding them back from going to ubuntu + compiz + virtualbox. Its just too easy to pass up. And for the people who are uneasy about it, tell them the linux layer is just like a more advanced OS layer underneath windows that is 100x more secure than windows, and only use windows when you need a specific program. for the people who are interested in linux but scared, tell them to go for it and use windows as a backup if they get in a bind.

      I'm sure there are other personality types you could account for with this method as well. The key here is that joe average ALREADY understands this type of setup because steve jobs has been selling it to joe average all over TV and through word of mouth on every street corner you can't go by a day without hearing about how mac runs windows better than a pc runs windows. Well. now that the users all know this, its easy to use the same rationale for Linux. And since they can do it on their PC without buying a new mac, they are more likely to try it than someone who is going to spend 1300+ on a new mac.

      --
      Your ignorance is infinitely greater than you realize.
    7. Re:My solution by Loibisch · · Score: 1

      It's funny because it's true - Homer Simpson

    8. Re:My solution by crhylove · · Score: 1

      It is an amusing comment (funny moderation), but this is completely true. I switched 10 people over to Ubuntu with beryl (now compiz/fusion). I switched 1 by telling him it did everything he needed, faster, and for free, and then by making him use it for a week. He adjusted and has never called me again for tech support.... And he is still happily using Ubuntu.

      The thing that is missing is a few necessary apps and easy to do things that commercial apps do.

      It is very difficult to rip mp3s automagically in most distros. It is nigh on impossible to find a FOSS way to burn a dvd for a regular dvd player in Windows. Actually, all the FOSS cd/dvd burning software is horribly lacking on windows (which is sadly the territory where we need to win this battle). Once I switch a client to Firefox, Open Office, Gimp, and Pidgin (with MySpace IM!), it is easy to make the case for Ubuntu, because they are already used to all the apps. Sadly, I've had to switch a few back to windows for something as trivial and stupid as itunes, winamp (with milkdrop plugin), an n64 emulator, some random driver, or nero.

      If you want to help FOSS, make a FOSS alternative to Nero that "JUST WORKS" win burning avi to dvd, etc.....

      --
      I hold very few opinions. I hold information based on observation and fact. If you wish to disagree, please use facts.
  3. concentrate on the F, forget the OSS by petes_PoV · · Score: 2, Insightful
    Just tell 'em it's free[1].

    That way of they don't like it, they've lost nothing. They can always go ahaed and buy some stuff.

    As the article says, this is about people who don't care. All they want is to get stuff done. They're not interested in discussing your personal philosophy so just give them what they want - without the sermon.

    [1] yes, yes, I know free beer or speech. Don't forget we're still talking about people who don't care

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
    1. Re:concentrate on the F, forget the OSS by woot+account · · Score: 1

      The problem with this, of course, is that if you're a college student like I am, then most of your peers still won't be paying for Office or Photoshop or whatever. So really, they're not saving any money by going with free software and they're having to learn a new program.

    2. Re:concentrate on the F, forget the OSS by Anonymous Coward · · Score: 0

      If they bought a computer with Windows on it, then Windows becomes a sunk cost, the same with Office. From that point of view, they are looking at two products with the same cost to acquire. Only thing is that the less familiar open source software will cost time to install and learn.

      You won't win on a cost argument. The best argument is that you don't have to deal with spyware, authentication, your computer "magically" getting slower over time, etc.

      I've also perceived that switching people who know "a little bit" about computers is near impossible. They want to be able to do certain things _their_ way. And most don't want to relearn a skill. This may not be true, but I have yet to witness otherwise.

  4. Thet fact that it's free ... by haluness · · Score: 4, Insightful

    seems to resonate a lot with most people. Of course, this assumes that installation etc does not involve a command line. But given a MSI like installer, I think that free would be a big selling point, followed by be able to do what you usually do.

    1. Re:Thet fact that it's free ... by pclminion · · Score: 4, Insightful

      Everything else is free too, if you are willing to ignore the law, which a lot of people are. I don't think it's a terribly strong argument. In fact, it may even work against you by causing the person to think "Hell, this software sucks so bad they can't even charge for it."

    2. Re:Thet fact that it's free ... by zappepcs · · Score: 3, Insightful

      Microsoft themselves have given me the strongest argument I need: "you will never see a pop up window telling you that your software needs to be registered to work" ... there is no Ubuntu Genuine Advantage, and unless someone writes a malicious piece of code, it will never call home. In other words, it's safe to use.

    3. Re:Thet fact that it's free ... by pclminion · · Score: 1

      Agreed. It's only subtly different than saying "It's free" but it makes a much stronger point.

    4. Re:Thet fact that it's free ... by westlake · · Score: 1
      Microsoft themselves have given me the strongest argument I need: "you will never see a pop up window telling you that your software needs to be registered to work".

      Click. Done. Fire and forget.

      In five years I have never been asked to reactivate XP.

      I am on the mailing lists for newsletters from Apple, Microsoft and others. I frequently draw down content from their websites. I am one of a billion users on the Windows desktop . I don't spend much time worrying about the program that "phones home."

    5. Re:Thet fact that it's free ... by betterunixthanunix · · Score: 2, Insightful
      It depends on how you phrase it. For example, this is the explanation I commonly give when I tell people about Red Hat and how they give things like JBOSS out for free:

      "The business model is centered around charging businesses to get help from a Red Hat employee with setting up or troubleshooting their software, so it is in Red Hat's best interests to give the software out for free. Of course, for people like us, that just means getting free, legal software to use."

      People are very open to that idea, because it makes perfect sense to them. Granted, RHEL itself is not free, but that's the sort of explanation people are responsive to (and it is true) and it helps to build trust in free (as in beer) software. The idea that open source software is inherently of a lower quality still exists, but the way to show that that is not the case is to mention companies like Red Hat, Mandriva, and Canonical, who have made a lot of money giving all this stuff away.

      --
      Palm trees and 8
    6. Re:Thet fact that it's free ... by Anonymous Coward · · Score: 2, Funny

      ... there is no Ubuntu Genuine Advantage ...
      http://www.linuxgenuineadvantage.org/
    7. Re:Thet fact that it's free ... by Anonymous Coward · · Score: 0

      I think GP was talking about Free as in pirated versus Free as in oss: pirated windows/office does indeed come with more admin headaches that legit windows / oss.

    8. Re:Thet fact that it's free ... by russ1337 · · Score: 2, Funny

      "there is no Ubuntu Genuine Advantage"
      Don't speak too soon.. There is Linux Genuine Advantage:

      http://www.linuxgenuineadvantage.org/

      Linux Genuine Advantage(TM) is an exciting and mandatory new way for you to place your computer under the remote control of an untrusted third party!

      According to an independent study conducted by some scientists, many users of Linux are running non-Genuine versions of their operating system. This puts them at the disadvantage of having their computers work normally, without periodically phoning home unannounced to see if it's OK for their computer to continue functioning. These users are also missing out on the Advantage of paying ongoing licensing fees to ensure their computer keeps operating properly.
    9. Re:Thet fact that it's free ... by sjames · · Score: 1

      Also, it's NOT strategically designed to force you to buy other products or to keep paying for upgrades. It isn't designed to hold your data hostage if/when you want to switch to something else. It never refuses to do something just because someone wants more money for that.

      Another way of saying your point: "It doesn't assume you're a dirty thief until you prove otherwise".

      Because other programmers can look inside and it's embarrassing to publish crap, it tends to be well done.

    10. Re:Thet fact that it's free ... by Anonymous Coward · · Score: 0

      That's not true! There is Linux Genuine Advantage(TM).

    11. Re:Thet fact that it's free ... by Blakey+Rat · · Score: 1

      I hate to break this to you, but only Slashdotters care. I installed XP, activated it once in like 4 seconds, and used the computer for 3 years. That's not a big deal.

    12. Re:Thet fact that it's free ... by zappepcs · · Score: 1

      It took me 5 minutes to stop laughing and clean the beer that sprayed on the screen when I read that... Ok, I sit corrected, there is a LinuxGenuineAdvantage... woot!

    13. Re:Thet fact that it's free ... by russ1337 · · Score: 1

      yeah, it's pretty funny. Considering it does exactly what WGA does, just uses different 'marketing'. It's a great one to throw into a MS vs Linux 'discussion' when WGA gets bought up.

      I've never had the balls to install it....

      Enjoy the rest of your beer. I'm about to hit the rum and cokes.

    14. Re:Thet fact that it's free ... by Anonymous Coward · · Score: 0

      Although Linux Genuine Advantage is a required download for all Linux installations :)

    15. Re:Thet fact that it's free ... by DraconPern · · Score: 1

      Hum... my Fedora Core 8, Ubuntu 7.10 all 'call home' to get updates automatically on install. Your argument fails.

    16. Re:Thet fact that it's free ... by cheeseboy001 · · Score: 1

      it will never call home
      What about the popularity contest?
    17. Re:Thet fact that it's free ... by vwjeff · · Score: 1

      That is one of the funniest things I have seen in a long time.  Do yourself a favor and read the source.  Here's one of my favorites:

      # assume the user is a criminal
          my $is_genuine = 0;

  5. Lead by Example by Tom · · Score: 4, Insightful

    Here's what I do: I lead by example. Then, when someone comes to me with his IE problem, I (honestly) tell him that I'm sorry but I can't help him with that because I use a better browser instead and point him to Firefox.

    I don't evangalise, not anymore. But if you come to me with a question or a problem, you get to hear my opinion and very often that is "sorry, that sounds like it's a windos/IE/MS-Office/whatever-specific problem. I don't do windos/IE/MS-Office/etc anymore, can't help you with that. I can only recommend you check out Apple/Firefox/OpenOffice/etc as an alternative, it works for me and doesn't have that problem."

    --
    Assorted stuff I do sometimes: Lemuria.org
    1. Re:Lead by Example by Gigiya · · Score: 1

      What a lame way to get out of helping your friends with their computer problems. Odds are the problem they're having with Word or IE has been around long enough for you to have encountered it before you "didn't do windows/IE/MS-Office/etc anymore".

    2. Re:Lead by Example by s20451 · · Score: 4, Funny

      I lead by example. Then, when someone comes to me with his IE problem, I (honestly) tell him that I'm sorry but I can't help him with that because I use a better browser instead and point him to Firefox.

      Lead by example? That's my way of (politely) not giving free technical support to moochers.

      --
      Toronto-area transit rider? Rate your ride.
    3. Re:Lead by Example by Random+Destruction · · Score: 1

      Odds are the problem they're having with Word or IE has been around long enough for you to have encountered it before you "didn't do windows/IE/MS-Office/etc anymore".
      I don't know about him, but for me that would mean a bug that hasn't been fixed in 6 years or so. That on its own would be reason enough to switch to something else.
      --
      :x
    4. Re:Lead by Example by quickgold192 · · Score: 3, Insightful

      Apple? That's like the opposite of open source.

    5. Re:Lead by Example by MMC+Monster · · Score: 1

      Either way, it ends up with not being bothered. If they actually listen to you, they generally end up with a better experience and thank you later.

      --
      Help! I'm a slashdot refugee.
    6. Re:Lead by Example by HalAtWork · · Score: 1

      I do that too, and now it's mostly because I simply don't know, and I'm not familiar with these programs or the OS anymore. The last version I used heavily is 2000, and I haven't touched Vista. For my computer skills I actually want to go out and buy a copy of Vista (or if someone wants, they can mail me theirs so I don't give any cash to MS) just in order to keep up to date on things. I don't really go over to peoples' houses and fix their computers anymore... My family's setup with Ubuntu so I don't have to troubleshoot for them anymore, and I'm simply not familiar with Windows anymore. I haven't forgotten all of the knowledge that applies to Windows 2000 and previous versions, but knowledge of Windows circa back then doesn't really help me solve all problems for people today. Sometimes it's frustrating because it just seems like certain problems would be avoided if using Linux or FOSS in the first place, like parent says.

    7. Re:Lead by Example by weicco · · Score: 1

      But if you come to me with a question or a problem, you get to hear my opinion and very often that is "sorry, that sounds like it's a windos/IE/MS-Office/whatever-specific problem.

      "Oh, it was a problem with www server crashing afterall, nothing to do with Windows/IE. They already fixed that. Oh, you already bought overpriced Apple computer? Well, sorry dude." ;)

      --
      You don't know what you don't know.
    8. Re:Lead by Example by HAKdragon · · Score: 1

      At least Apple releases the source for their kernel.

      --
      "Our opponent is an alien starship packed with atomic bombs. We have a protractor."
    9. Re:Lead by Example by Anonymous Coward · · Score: 0
    10. Re:Lead by Example by Blakey+Rat · · Score: 1

      It's a hard sell to convince a layman that Firefox is better than IE7, if those are the choices. I know this is Slashdot "Firefox rah rah rah" but IE7 really is an awesome browser.

    11. Re:Lead by Example by cbart387 · · Score: 1

      From my experience IE7 is much slower than firefox ... especially opening tabs. I'm sure it's a different experience with the newer computers but from the outlook of my parents (who have a 5 year old dell that works fine) firefox is much more efficient. I guess that's the bottom line, newer computers can mask some of the bloat (which IE7 has).

      As far as designing websites for it I do agree with you. You can finally leave behind some of the ugly hacks you needed to make IE6 work.

      --
      Lack of planning on your part does not constitute an emergency on mine.
    12. Re:Lead by Example by Jim+Hall · · Score: 1

      Here's what I do: I lead by example. Then, when someone comes to me with his IE problem, I (honestly) tell him that I'm sorry but I can't help him with that because I use a better browser instead and point him to Firefox.

      That's a rather dickish attitude. I avoided the Mac for a looooooong time because of the "what I'm using is better than what you're using" attitude of several of my Mac-using friends. (Eventually, I added a Mac to my home network, and I'm happy with it. But Linux is still my desktop of choice.)

      Most people won't win others over with the response you suggest.

    13. Re:Lead by Example by Anonymous Coward · · Score: 0

      I've been using computers since '81 and have NEVER had a machine that ran any MS OS. My first laptop ran CP/M.

      In college, the professor turned me on to Unix and I've never used anything else since.

      Put that in your pipe and smoke it.

    14. Re:Lead by Example by nahdude812 · · Score: 1

      From a user experience, I believe vanilla IE is probably about the same as vanilla Firefox. It's once you start getting into some of the many great extensions for Firefox, which IE has a handful of pitiful cones for that the experience diversifies quickly.

      From a developer experience, Firefox is hands down better. It is simply easier to get pages working right the first time when you're trying to break away from 1999 era table layouts and into a modern CSS/CSS2 or XML/XSL page styling. Firefox gives meaningful javascript errors (vs IE's miserable "Object does not support this property or method, line 1234" [which is often not a line number which agrees with the script line which generates the error, even for included scripts]).

      Oh so often, we create pages off the bat which look great in Firefox, Opera, Safari, and even Konqueror, fire up IE, and it looks horrible. An hour of fiddling with IE to make it work right later, and now it looks wrong in all the other browsers. Eventually of course we get it to work, but not before we took elegant, short, simple code and bastardized it to pieces. But the user's experience is the same, so the user doesn't know which browser is actually better, because we can't afford to ignore the majority browser even if it is crap.

      Also, development in Firefox with these two extensions has made my life immeasurably easier: Web Developer Toolbar by Chris Pedrick, and Firebug (in which I am always managing to discover new features that have been there all along). I shudder and groan when it's time to make it work in IE, because I know that javascript debugging, or CSS debugging, or just "Operation Aborted" errors are going to keep me unproductively busy for hours.

    15. Re:Lead by Example by Blakey+Rat · · Score: 1

      Also, development in Firefox with these two extensions has made my life immeasurably easier: Web Developer Toolbar by Chris Pedrick, and Firebug (in which I am always managing to discover new features that have been there all along). I shudder and groan when it's time to make it work in IE, because I know that javascript debugging, or CSS debugging, or just "Operation Aborted" errors are going to keep me unproductively busy for hours.

      Just FYI, there is a Developer Toolbar for IE, but I agree it's not as good as the version for Firefox: http://www.microsoft.com/downloads/details.aspx?familyid=e59c3964-672d-4511-bb3e-2d5e1db91038&displaylang=en

    16. Re:Lead by Example by Tom · · Score: 1

      That's a matter of how you say it and what exactly you say.

      Most windos users are very seriously fed up with the crap that they've been sold, and are wondering why the fuck this $$$ machine works less reliable than their $5 toaster or their $200 TV. Telling them in the right way that that's a problem of that specific model and not a general "computer problem" is something they understand and can relate to, because they know that some cheap china TVs are just like that.

      --
      Assorted stuff I do sometimes: Lemuria.org
    17. Re:Lead by Example by Tom · · Score: 1

      Fortunately, I've studied this stuff and got 20 years of experience. I'm quite capable of identifying quickly just what the problem is. I just don't do free tech support for $400 software anymore. Especially not for software from a convicted monopolist who's too busy counting money and cornering markets to care for quality.

      If you have a problem with any MS software, I'll tell you to get help from MS tech support. If you want my help, my first advice is to use software from some company that cares about you and doesn't routinely engage in criminal activities, because I don't want anything to do with them, so it's either them or my help - your choice.

      --
      Assorted stuff I do sometimes: Lemuria.org
    18. Re:Lead by Example by Tom · · Score: 0, Troll

      Nope.

      I like Apple for two reasons:

      One, they play fair with standards and open protocolls. They don't invent their own crap or "extend" existing stuff, they use standards wherever it makes sense, so interoperability is usually easy. So Apple might not be a Free Software company, but they are Free-Software-friendly.

      Two, they know about design and I'm simply more productive with a machine that works for me instead of one that I have to continually beat into submission (windos) or continually tweak and patch and customize (Linux).

      --
      Assorted stuff I do sometimes: Lemuria.org
    19. Re:Lead by Example by Tom · · Score: 1

      What a lame way to get out of helping your friends with their computer problems. Actually, I see it as helping them with their core problem, which is their lock-in to some buggy, proprietary crap.

      Or, in a metaphorical sense: If your friend is an alcoholic, you can help him in two ways: You can get him a beer, or you can help him getting rid of the addiction. Your definition of "help" is the first one, mine is the second.
      --
      Assorted stuff I do sometimes: Lemuria.org
    20. Re:Lead by Example by Tom · · Score: 1

      It actually is trivial. One word: Porn-popup-blocker.

      You have no idea how embarrassing a pornographic pop-up (or pop-under) window is for your mum.

      --
      Assorted stuff I do sometimes: Lemuria.org
    21. Re:Lead by Example by Blakey+Rat · · Score: 1

      This is the kind of thing that just shows how out-of-touch most Linux users are:

      It actually is trivial. One word: Porn-popup-blocker.

      You have no idea how embarrassing a pornographic pop-up (or pop-under) window is for your mum.


      I agree it's a good feature-- then it's a good thing IE7 does the exact same pop-up blocking by default that Firefox does. That's not going to tip anybody in Firefox's direction when IE7 has the same feature.

      There are some things Firefox definitely does better, for instance, not letting Quicktime stomp all over it. Or the plug-ins, if the layman can actually find and install them. But IE7 is just as stable, has tabs, has pop-up blocking, uses less memory, and runs the same speed or faster than Firefox. (And both are slower than the Safari beta for Windows, which has all those features and is much faster than both IE7 and Firefox. Too bad Apple can't make iTunes as good.)

    22. Re:Lead by Example by Tom · · Score: 1

      Ok, what the heck is up with these paid MS shills that mod down every anti-MS, pro-Apple or otherwise "Steve wouldn't like to read that" comment? They've been invading like locusts for weeks now. I've written quite a few emotional comments recently, but the only time they're modded down is when they even so slightly mention something about MS that isn't 100% perfect.

      --
      Assorted stuff I do sometimes: Lemuria.org
    23. Re:Lead by Example by nahdude812 · · Score: 1

      Thanks for the link. I have used that for a while. It tries to bring in some of the features from Web Developer Toolbar and Firebug both. You're right though, it's a poor replacement for either. Sometimes I need to use it, but man when I do, I really miss the extra features from those other tools.

    24. Re:Lead by Example by Kjella · · Score: 1

      Break the Windows monopoly, and the world realizes there's a world outside Windows/IE/MSOffice. I'm not saying you should point a potential open source user to Apple, but it may be a good idea to point those that are *not* to Mac.

      --
      Live today, because you never know what tomorrow brings
  6. Three simple words by TheRaven64 · · Score: 1, Insightful
    Vendor lock in.

    The biggest advantage of Free Software is freedom from vendor lock in. Ever found a bug in a program and been told 'yes, we fixed that. Pay $100 for the new version if you want the fix?' Ever wanted to run the software on another machine and discovered you have to pay extra for another license? Ever wanted to send a file to someone else, found they don't have the software to open it, and wanted to send them a copy?

    --
    I am TheRaven on Soylent News
    1. Re:Three simple words by stewbacca · · Score: 3, Insightful

      You'll lose nearly every person this article is intended for if you mention "vendor lock-in". Normal people don't care.

    2. Re:Three simple words by Average · · Score: 1

      A lot of people will get vendor lock-in, actually. I work in education. With a teacher who's used any technology for several years, explain that doing something in a proprietary system is like building great lessons in HyperCard. Thousands of teachers did... it was great... then Apple didn't see it being interesting, and now it's pretty much impossible to use those files. If every step of the system was open-source, if there was any interest at all, someone would port the app to the latest shiny distro on the latest shiny processor. Lawyers weren't quite as put out with their dependency on WordPerfect (since it never fully died, import filters were passable, and you can still run DOS WP51 on most boxes), but they understand the impact if you just say WordPerfect, since it was a pain in the ass for most. It's a real problem, and FOSS is a real alternative.

    3. Re:Three simple words by stewbacca · · Score: 1

      But to the common person, Microsoft Office will be around in 10 years. Will Open Office? Just because it is free and open source doesn't ensure it will be around years from now, or that the open standards it uses will even be standards down the road. This is why I have no problem with lock-in. The market corrects itself, and there will always be programs that convert old to new. I can probably even find you a hypercard-to-flash converter right now, for example.

    4. Re:Three simple words by DerekLyons · · Score: 1

      Vendor lock in.
      The biggest advantage of Free Software is freedom from vendor lock in. Ever found a bug in a program and been told 'yes, we fixed that. Pay $100 for the new version if you want the fix?'

      Yes, and I've also been told by the maintainers of a F/OSS app 'yes, we fixed that. The fix will be in the next release.' Four years later, and there not only has not been a next release... The project website is now an adfarm and emails to every single one of the developers adresses bounce, and have been bouncing for years. As a normal user, I only downloaded the executeable files - and nobody that I can find has a copy of the source of this little piece of niche software. (It never was on Sourceforge.)
       
      How precisely am I better off? Lock-in can happen just as easily with F/OSS, and unless you a programmer yourself or can arrange for a fork... you are going to stay locked in. If I hadn't abandoned the project for other reasons, I'd have had to spend days recreating my work on what was regarded (at the time, and for good reason) as a distant second place application.
    5. Re:Three simple words by tzanger · · Score: 1

      OpenOffice has been around for at least 8 years, so I fail to see your point. Microsoft Office has proven itself incapable of "upconverting" old file formats with any degree of accuracy or success, and they are constantly redesigning their UI, making it difficult to perform the same actions you were proficient at with older versions.

      No thanks. I'll stick with OpenOffice. The only things I truly miss about Microsoft Office are both in Excel; more than 32k rows, and fast graphing. I'm slowly learning gnuplot though; it's pretty much the only thing I ever used Office for, anyway. I far prefer Writer over Word, and the database apps are about on par with each other. PowerPoint still kicks Impresses ass, though, sadly. I can work with Impress though, so long as it doesn't eat my presentations. (there was (is?) a bug in Impress I was able to trip fairly consistently, I'll have to check it out again to see if it's still there.)

    6. Re:Three simple words by chrispgh · · Score: 0

      I have found quite the opposite. Just eaplain things in metaphores. Basicily you have to pay fees once a year to use your nailclipper because it is a futuristic one with a microchip and stops working if you don't pay. There are lots of true life examples of coughgillettecough vendor-lockin that any person can apreciate.

      --
      For the Luddites of the world who resist computers, consider using computers to resist.
    7. Re:Three simple words by stewbacca · · Score: 1

      OpenOffice has been around for at least 8 years, so I fail to see your point.
      The point you fail to see is that I said "common person". The common person doesn't know OpenOffice has longevity, because the common person has never heard of it. Even if they do discover it, they'll be leery to switch to it out of the (mostly false) perception that it might just go away since it isn't Microsoft Office. People are dumb like that.
    8. Re:Three simple words by samjam · · Score: 1

      It sounds like you took some proprietary rubbish masquerading as FOSS; but even if it was FOSS, it's just like a return ticket for a holiday it's ALWAYS possible to leave it too late to exercise your rights... ... and as you said, you left it too long, if it was FOSS then it wasn't vendor lock-in it was user-lockout.

      But I've seen some sourceforge projects that never released source, and it's obvious that they aren't FOSS until they do.

      Sam

    9. Re:Three simple words by BiggerIsBetter · · Score: 1

      You'll lose nearly every person this article is intended for if you mention "vendor lock-in". Normal people don't care. It's worse than that. Some people perceive vendor lock-in as a good thing, because it suggests greater compatibility and stability than a heterogeneous software collection. Eg, MS-everything.
      --
      Forget thrust, drag, lift and weight. Airplanes fly because of money.
    10. Re:Three simple words by stewbacca · · Score: 1

      Greater stability and compatibility isn't always a perception. Apple hardware/software combinations come to mind. But yeah, Microsoft is a pretty bad example though.

    11. Re:Three simple words by Risen888 · · Score: 1

      Wrong. Normal people don't get it. I'll agree that if you start with the phrase "vendor lock-in," you've lost them. I start with "Here's two systems. This one's built by people who want a good, solid system for themselves and others to use. This one's built by people who want to take your money not just today, but forever. You can decide who you trust more."

      --
      Hey, I finally got my first freak! Took you long enough!
    12. Re:Three simple words by stewbacca · · Score: 1

      That's not realistic. Most people hear your words, but in their brain they hear "Apple makes good products and they'll be around a while longer". Substitute Apple for Microsoft if you must, but it's still the same.

    13. Re:Three simple words by Risen888 · · Score: 1

      I don't think that's true. I think people are pretty much fed up with proprietary crippleware, and those that aren't yet, get on board pretty quick once you show them (not tell them, show them on the screen) why the Free alternative is better. Once you show them, concretely, what your (program/OS/whatever) can do that their crippleware can't, they'll listen to whatever you have to say.

      Simple two step solution to this whole thing:
      1. Show them that it's better.
      2. Tell them that it's Free.

      --
      Hey, I finally got my first freak! Took you long enough!
    14. Re:Three simple words by stewbacca · · Score: 1
      I agree with your points (very well stated, btw), but I just have no confidence in Joe Consumer. Trying to convince a multi-year MS Office user that Open Office is somehow better is impossible. It doesn't help when the features are less robust and don't always work exactly as promised. The "openess" of it is a definite plus, but is outweighed by the fact most people see Open Office as being not as good as Office.

      The other thing, (and this is a Microcosm of being a Mac advocate for the past 20 years) is that people "think" they have to use the "standard". They are afraid to get away from whatever crap they use in the office, even if they never use office stuff for home use. I've lost track of how many relatives I have that have had to replace their home pc every year or so, when they could have just bought a Mac about 5 years ago and still be using it today.

      In summary, I've been showing people better stuff for years, and that hasn't made a difference. Perhaps "better" combined with "free" is what it will take, because frankly, I don't see average Joe ever having the slightest clue about the concept of "crippleware".

    15. Re:Three simple words by Risen888 · · Score: 1

      Hey, thanks for replying. You do raise excellent points. w/r/t OpenOffice, you're absolutely right, and your hypothetical MS Office user is also right. OpenOffice is not very good, it's that simple. I think KOffice is much better, but I'll concede your point.

      But taking a broader view of your point, people already seem quite content with proprietary software offerings that don't work exactly as promised and have a less-than-robust feature set. Buggy software is the rule, not the exception, on both sides of the Free/Non-Free fence. But I'll stand by my assertion that 80% of the time (at least with the larger, more recognized Free Software projects) FOSS bugs are less severe and get fixed faster. Problems in Windows kill the system, problems in Linux kill a program.

      But my original point was to emphasize the kinds of features that proprietary software simply cannot compete with Free Software on. Stuff like apt-get, or the Amarok music player, or (yeah, I know) Compiz. If Apple tried to release Amarok, the media companies would shit. If Microsoft tried to copy the repository system... god, I shudder to imagine. These are the features we need to be selling this stuff on. Not just the advantages of the application or the system, but the advantages of the freedom itself. We can do stuff the other guy can't.

      Regarding your point about "the standard," while you're not wrong, I don't think that's true anymore, or at least it is becoming less so every day. Vista's not the standard, and Joe Luser can't buy XP anymore.

      And finally, to summarize, in reply to your summary...

      Perhaps "better" combined with "free" is what it will take, because frankly, I don't see average Joe ever having the slightest clue about the concept of "crippleware".

      That's my point. Joe doesn't know it's crippled. It's our job as people who care about freedom to show him.

      --
      Hey, I finally got my first freak! Took you long enough!
  7. Ask Walmart by Anonymous Coward · · Score: 4, Insightful
    The latest Linux computer Walmart is selling has moved enough units that it was out of stock for a while. My questions would be:
    1. How many of those units came back because people couldn't cope with Linux or were disappointed that they didn't get Windows?
    2. How many customers were so satisfied that they bought second units or recommended them to friends?

    Answer those two questions and you will know if there is any point trying to convert people who don't care. There's no point trying to convert them if they aren't going to like the experience anyway.
    1. Re:Ask Walmart by westlake · · Score: 1
      The latest Linux computer Walmart is selling has moved enough units that it was out of stock for a while.

      I would begin with a simpler question: "How many units did they sell?"

    2. Re:Ask Walmart by Anonymous Coward · · Score: 0

      The question is one of how Joe Lunchbox copes with Linux. The question of the total number of units sold is also interesting but it is different.

      The first question is: Is it worth the effort to try to convert the general public to FOSS?

      The second question is: How many people are currently willing to buy a Linux box?

      The article asks how we might convert people to FOSS. I am quite curious about how the general public reacts when they do try FOSS. That will go a long way to answering the question the article poses.

    3. Re:Ask Walmart by Anonymous Coward · · Score: 0

      what you don't realize is that the answer to both of those questonis is 0 because Microsoft bought all of 'em through covert channels, so-called "secret shoppers", etc. They're rotting in a warehouse as we speak.

    4. Re:Ask Walmart by Tracy+Reed · · Score: 1

      Walmart did indeed answer this question and while they did not want to give specifics they did indicate that the return rate was no higher than for any of their other systems. I call that a victory for Linux.

  8. Evangelist in the Office by SsShane · · Score: 1

    I have a co-worker who absolutely loves open source software and uses every opportunity to lobby for its adoption in the office. Anytime Microsoft is mentioned or some MS software is causing him problems, he gets extremely upset and says that it's a perfect example of why we should switch our workstations to Linux.

    He always loves to talk with me about how he used to do a lot of "scripting" back in the day and that I need to train him to administer our server someday so he can "know everything that's going on" in our operations.

    During one of his sermons, another co-worker asked if he was using Linux at home, at which point he paused for a few seconds and started mumbling something about his router and "any day now".

    1. Re:Evangelist in the Office by ScrewMaster · · Score: 4, Insightful

      My advice ... keep this person as far away from your server as you possibly can.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:Evangelist in the Office by Anonymous Coward · · Score: 0

      That won't be hard, since the "person" doesn't actually exist. He is a strawman constructed for rhetorical purposes, perhaps very loosely based on some actual persons who have been grossly misrepresented.

    3. Re:Evangelist in the Office by failedlogic · · Score: 1

      When I first "tried" adopting Linux back in mid-90's (more on that later), I posted some comments in newsgroups and if I vaguely remember some popular web-forums. It took days to get a proper response, and much of it was RTFM you noob. They didn't know or understand from my post that I had read everything and still didn't understand it and I'm a very computer literate user. Using Linux at that time needed being computer literate but there are levels of interpretation. Now the documentation is better for some programs but the stumbling blocks continue to be: 1) the GUI 2) OS configuration 3) too many apps with non-descriptive names 4) documentation. But, when casually looking on web forums, I still see rude or snide RTFM comments in 'Nix groups in general and less so in Windows.

      Those 4 areas still need a lot of work. But more than anything, making things simpler for different *types* of users would be the best thing to do. For example, people often complain that MS Office is too hard to learn. Too many buttons/features and I don't use them all. OO has a comparable number of menu choices in Writer, Calc etc. So why not make an interface: Granny mode, Office user mode, Geek mode. Granny might just want to type one letter a year. File, Save, Print. That's her menu. Office user would want options to change fonts and so on. Geek ... all the options.

      Ditto compiling the kernel - but no granny mode there. I've been using computers a long time. I know most of the techie lingo and hardware and can program a bit. But there are simply too many *confusing* choices in compiling the kernel. Some are *needed* or the system won't boot but its never made clear which those are.

      How does this relate to topic? Well you can't promote if it looks too complicate or with the 4 other ideas I mentioned that I found lacking. I'd happily use OO but the interface looks silly and the menus are confusing. I have a hard time thinking management or most employees would start using OO for those same reasons despite some companies already taking it up. Improve those two areas and it'll be hard to resist. If anything, I really want use OO for OOXML. I care about that, and I'm sure it won't take much to convince others that its really important too. The FOSS principles aren't as important as being able to access documents 5-10 years from now.

  9. I tell people it's a sovereignty issue by Omnifarious · · Score: 2, Insightful

    It's about who owns their computer, them or the people who write the software. I point out numerous instances where various bits of proprietary software cause their computer to act in the developers best interests and against their own. DRM is one such, but there are others. I talk about how having the source code available allows 3rd parties to check up on the code and hold the original programmers accountable.

    This is a complex argument, and hard for some people to grasp. But when people do it's pretty effective. Some people still don't care, but it's a much smaller percentage than the ones who think they don't care whether or not they have the source.

    I think, maybe, I could refine it by linking it to voting machine issues and more people might get it then.

    I also talk a bit about how they can give any software they have to friends for free and that it's perfectly legal and everything, and really that's how it should be. But that's a minor part of my little presentation.

    1. Re:I tell people it's a sovereignty issue by conlaw · · Score: 1

      Yes, I have a dear friend who talked about Linux all of the time and I kept thinking "too boring, too geeky, too much work for me." Then came the day when my Windows XP update wanted to "give" me "Windows Genuine Advantage." Although my computer was squeaky clean -- no pirated or unlicensed software, it was MY computer, not Microsoft's. That day, I called my friend and said, "okay, tell me how to get Linux."

  10. Start simple, don't preach by AusIV · · Score: 4, Insightful
    I've learned that trying to convince someone who is happy with their software that they need to switch will be fruitless.


    - When people are having problems with IE, I promote Firefox.
    - When people are buying a new computer, I encourage them to try OpenOffice before buying MS Office. I've had several people try it and stick with it.
    - When people complain about the loud ads in AIM, or having to run 4 different programs for AIM, Google Talk, MSN and Yahoo, I promote Pidgin.
    - When someone wants to do some photo editing, but can't afford to shell out the cash for Photoshop, I suggest they try the Gimp. Nobody seems to like it, but they get their work done.
    - When somebody can't get a media file to run, I suggest they try out VLC.

    I have portable versions of all of the above (and then some) on my flash drive, so I can show people what I'm talking about if there's a computer nearby.

    Once somebody is using most of the above software on Windows, I might suggest they try Linux if they voice a complaint about Windows (viruses, activation issues, slow boot time, bogged down system, etc.). I've gotten two people to try it out, one stuck with it, the other got a Mac.

    There may be better promoters than my self, but I've found that if you're trying to push software (Free or not) on people who don't want it, they'll resist and you'll end up looking like an ass.

    1. Re:Start simple, don't preach by samkass · · Score: 1

      Imagine-- promoting FOSS because it actually works well. Who cares about the license? Most FOSS is only "free" if your time is worthless, especially compared to what I can get on my Mac. But there are some packages, and you mention many of them, that are honestly better and more convenient than their closed-source counterparts.

      --
      E pluribus unum
    2. Re:Start simple, don't preach by Random+Destruction · · Score: 4, Insightful

      Most FOSS is only "free" if your time is worthless
      Could you expand on this point? I assume you mean that FOS software is hard to set-up or something, but I really haven't experienced that. Sure some programs are shitty, but so is a lot of non FOS stuff.

      I have found FOSS to be less of a time commitment in many ways, as I can install it all with a click of the mouse. No cds, serial numbers, allowing the software to phone home, updating programs one by one, etc, etc.
      --
      :x
    3. Re:Start simple, don't preach by BitwizeGHC · · Score: 1

      Having been privy to some bizarre, Kafka-esque telephone calls to Adobe's support center, I can tell you that Adobe doesn't put any more worth on your time than the Gimp developers do.

      --
      N4st0r, trixx0r h0bb1tz0rz! Th3y st0l3 0ur pr3c10uzz!
    4. Re:Start simple, don't preach by nine-times · · Score: 1

      Good point. It's no good trying to push an alternate solution on people who are happy with their current system. Wait for it.

      At some point, someone will get an ODF file. At that point, you can say, "Oh, you don't have OpenOffice? It can read ODT and DOC files." When they ask how much it costs, hit them with the news that it's free. You're more likely to get a convert than if you go to a happy Word user and try to explain that they should switch for ideological reasons.

      Being eager to convert people make you seem desperate, like you're selling something that you assume people won't want. When you approach with the hard-sell, it puts people off. It's probably better to seem semi-indifferent. Or better yet, shocked: "You don't use [Firefox|OpenOffice|VLC]? What's wrong with you? It solves all your problems, plus it's free."

    5. Re:Start simple, don't preach by stewbacca · · Score: 1

      Most FOSS is only "free" if your time is worthless
      No kidding! I've been trying to install GIMP on OS X off and on for months now. I don't want to slave over pages and pages of discussion forums to figure out how to get it installed. Open Office, on the other hand, is awesome.
    6. Re:Start simple, don't preach by Jeff+DeMaagd · · Score: 1

      - When someone wants to do some photo editing, but can't afford to shell out the cash for Photoshop, I suggest they try the Gimp. Nobody seems to like it, but they get their work done.

      That's the wrong comparison anyway. GIMP is closer to Photoshop Elements in many ways. A current version of PSE is about $50 to $100 depending on where you buy it, and older versions are usually fine for most people too. There's one that is one version old included with the $100 Wacom tablet.

    7. Re:Start simple, don't preach by Jeff+DeMaagd · · Score: 1

      I've used Adobe products for a decade and have not needed to contact Adobe or any kind of document for installation or operational failures. GIMP on the other hand, did require that I follow arcane steps to install that aren't necessary with Adobe products.

    8. Re:Start simple, don't preach by antiMStroll · · Score: 1

      "I've learned that trying to convince someone who is happy with their software..." At least four or five essentially computer illiterate coworkers switched to Apple after first trying Vista, so you have a valid point. In the case of Linux it's free and it works flawlessly would be the killer lock-in. The latter still needs work.
    9. Re:Start simple, don't preach by HAKdragon · · Score: 1

      Depending on what youre needs are, Seashore is a good OS X photo editing application built around GIMP code. It works like you'd expect an OS X app to work too.

      --
      "Our opponent is an alien starship packed with atomic bombs. We have a protractor."
    10. Re:Start simple, don't preach by HAKdragon · · Score: 1

      At some point, someone will get an ODF file. At that point, you can say, "Oh, you don't have OpenOffice? It can read ODT and DOC files." When they ask how much it costs, hit them with the news that it's free. You're more likely to get a convert than if you go to a happy Word user and try to explain that they should switch for ideological reasons.


      While I agree with this in theory, it should be known that MS Office will read and write ODF files just fine with the proper plugin. I think for most users, it'd be easier to install a plugin to read a file than it would be to switch their entire office suite.

      Don't get me wrong. I use a lot of Open Source apps because it makes my data and work extremely portable and I can switch operating systems with very little difficulty, but we're talking about the average person here; not geeks like us.
      --
      "Our opponent is an alien starship packed with atomic bombs. We have a protractor."
    11. Re:Start simple, don't preach by Anonymous Coward · · Score: 0

      At work I have Photoshop, Image Ready, and Illustrator... I had to install GIMP on Friday because I couldn't figure out how to do something (my job isn't mainly graphics, its just they assume I can do them...)

      On my laptop, I have Firefox and Thunderbird to use rather than IE and Outlook. I used Pidgin instead of the slew of independent messengers, or trillian (because its ugly, quite frankly).

      this machine came with XP Pro and Office 2003... I haven't seen the need to change that yet, mainly because I don't want to have to deal with ndiswraper hell (its a latitude D830). My desktop runs Ubuntu and I started out on FreeBSD 2.2.8 when I was 12 years old... I just actually have work to do now.

      My only real gripe with a FOSS alternative is that Scribus sucks so badly compared to QuarkXPress or InDesign.

    12. Re:Start simple, don't preach by teh+kurisu · · Score: 1

      Portable Apps is great for this purpose (I assume that's what you're using). Part of the problem with getting people to use open source software is the fact that it will generally replace, not complement, their existing software. In my experience people don't mind being told, "There's this great piece of software, you should try it." What they take exception to is being told to stop using software that they're quite happy with.

      Portable Apps is great because it doesn't replace their existing workflow. They only need to use it when they're out and about. And they can decide at a later date if they want to alter their regular workflow.

    13. Re:Start simple, don't preach by Blakey+Rat · · Score: 1

      - When people are having problems with IE, I promote Firefox.

      The problem is that while Firefox is definitely better than IE6, it's a hard sell against IE7. Firefox crashes on my Vista PC more than IE7 does.

      - When someone wants to do some photo editing, but can't afford to shell out the cash for Photoshop, I suggest they try the Gimp. Nobody seems to like it, but they get their work done.

      First of all, GIMP is only about equivalent to Photoshop Elements, which is something like $80. So there's that.

      Secondly, if you promote GIMP people are going to hate you when you actually trying using that pig. Promote Paint.NET. It does nearly everything GIMP does, but the interface doesn't suck ass. (This is assuming the people you're talking to are on Windows.)

      In short: Paint.NET = GOOD, GIMP = BAD

      - When people complain about the loud ads in AIM, or having to run 4 different programs for AIM, Google Talk, MSN and Yahoo, I promote Pidgin.

      Pidgin has a lot of bugs, has a complicated installer, and doesn't support voice or video chat. Or MSN's 'viral' emotes, nudge, and drawing IM features. Also file transfers don't work. Pidgin is a crappy example. Sadly, it's about the best there is on Windows, but it's still kind of crummy.

    14. Re:Start simple, don't preach by nine-times · · Score: 1

      I've used that plugin, and it's not all it's cracked up to be. At least when I installed it, it didn't associate ODF files with Microsoft Office, and it didn't list the files in the normal "open" dialog. Instead you had to use a specific button to import them.

      I kinda mostly works, but I wouldn't particularly recommend it to people.

    15. Re:Start simple, don't preach by samkass · · Score: 1

      I assume you mean that FOS software is hard to set-up or something, but I really haven't experienced that.

      You probably have a higher tolerance for "hard" than the average user. My 90 year old grandmother owns a Mac and videoconferences with her great-grandkids on a regular basis. Typing "sudo port install gimp, then her password when prompted" is "hard to set up" for her, but that's probably the other extreme.

      Basically, if you spend more than 0 minutes a day "fiddling" or doing anything other than content creation or consumption on your machine, that's time wasted. Depending on how valuable your time is, you can compute how much the FOSS software costed you. Many of the packages the parent poster mentions are good. GIMP is a good example in my book of awful FOSS from a "time wasted" point of view, as is your average laptop linux install.

      The typical business model for FOSS appears to be "take the most difficult to use and obtuse software in a given market segment, give it away for free, then charge people for support". (With the notable exception of Apple, which only open-sources their low level code anyway.) If you were to make the most user friendly and transparent software possible, I don't see how it would be possible to build a business out of it. And if you're competing against someone who IS able to make money, they'll have more time to improve things faster.

      I'm not saying FOSS is hopeless or always worse-- just that it's a difficult proposition to make both quality and profitable FOSS software. And even if developers donate tons of time, they have to pay the bills somehow, and their day jobs would seem to be just as at-risk from someone ELSE's open source project, leading to a race to the bottom. To break that cycle, FOSS developers have to get, IMHO, a little more creative than they've been lately.

      --
      E pluribus unum
    16. Re:Start simple, don't preach by gosand · · Score: 1
      I've learned that trying to convince someone who is happy with their software that they need to switch will be fruitless.


      This is generally the approach I take too. You have to also consider, if they aren't happy with their software, do you want to support whatever you recommend? For some software, like Firefox, it's an easy yes. That isn't true for all though. I don't want to support a Linux distro to my family/friends who have never used it.


      I got my parents onto Firefox, and they only use IE when they visit some stupid online game site that only supports IE. (I know, I know). I also have VNC installed on their machine, so I can remote-in when I need to. The other day, they were trying to play a DVD in their computer. They didn't have sound. They have a Dell (of course) and didn't want to call support. After having them try several things, I got their IP and logged in remotely. I downloaded VLC and it worked perfectly. I set it up to be their default player.


      On the other hand, several years ago one of my friends switched to Open Office because I was evangelizing. He liked it, and used it for a couple of years, but switched back. He said he gave it a fair shot, but just didn't like it as much as MS Office. Instead of asking him if he kept up with the updates and trying to convince him to go back, I just let it drop. I figured if he tried it for that long and didn't like it, then so be it.


      I figure it isn't for everyone - and that's OK. But it's for me, and I am very happy with my software.

      --

      My beliefs do not require that you agree with them.

    17. Re:Start simple, don't preach by samjam · · Score: 1

      pidgin supports nudge, just type: /nudge

      It does support MSN's ghastly animated emotes

      Sam

    18. Re:Start simple, don't preach by Blakey+Rat · · Score: 1

      pidgin supports nudge, just type: /nudge

      Wow, if it ever occurred to them to, you know, make a UI equivalent for all of its features, then I might have known that and not bashed their product just now.

      It does support MSN's ghastly animated emotes

      Well, then it doesn't work for me.

    19. Re:Start simple, don't preach by samjam · · Score: 1

      Well.... I did have to read the source to find out about nudge!!!!!

    20. Re:Start simple, don't preach by Anonymous Coward · · Score: 0

      Friends don't recommend The GIMP to non-tech friends. If they are using Windows, recommend Paint.NET, which is open source and very usable and useful (almost on the same level as Photoshop)

    21. Re:Start simple, don't preach by Random+Destruction · · Score: 1
      A late reply, but meh.

      Typing "sudo port install gimp, then her password when prompted"
      Why would anyone tell your grandmother to install software that way? I'd tell her to go to add/remove, click the category of app she wants (games/office/multimedia/etc), click the application - they're rated by popularity and have a little summary, so its easy to find the right one. Then I'd tell her to click the app, and click 'apply changes'. It might seem a bit long in writing, but its similar in difficulty to the usual 'next->next->finish' install process seen elsewhere.
      --
      :x
    22. Re:Start simple, don't preach by samkass · · Score: 1

      Heh, I rest my case.

      --
      E pluribus unum
  11. Start Small by Anonymous Coward · · Score: 0

    Don't try to convert them to a user of a complete system. Start with firefox. Then try thunderbird. Explain to them about tattle-ware, DRM, and bug fixing. Get your prospective users use to the idea of open source.

    I have been using FreeBSD for years running only servers and few clients. I recently switched from Windows to XFCE primarily because all those little client applications filled up my computing experience. Windows is needed only for a few apps now.

    And BTW, Mac OS is Unix and based on FreeBSD. That would be a good OS to advocate too. It's the next OS I plan to try.

    Later,
    Jason

    1. Re:Start Small by Anonymous Coward · · Score: 0

      Advocating apple isn't open source. The 'its BSD' argument is dumb and hurts open source. Microsoft uses the BSD tcp/ip stack, should we all be advocating vista then? push apple if you want but just don't do it under the FOSS banner.

  12. Then enlighten me by KevMar · · Score: 1

    This implies that the advantage that open source offers is lost on the common man. The best arguments have little or no value. I might be missing something, but open source has no advantage to the common man that does not understand it. So you have to play the game and forget the fact that it's open source. Open source alone does not improve a product.

    To win the common man, you need to provide the advantages that a company currently offers. You need a nicely boxed product that has a support number. You need an intuitive install and a polished GUI. You need good marketing that sells the product and not the fact that its open source.

    --
    Im a gamer, not a grammer major. This post is full of spelling and grammer mistakes.
    1. Re:Then enlighten me by Anonymous Coward · · Score: 0

      Amen. That's really the end of all this open source stuff.... Make me a product that is better than "x" and don't skimp on the UI. I know you may love your command line, but I don't.

      You can look around and see how many truly successful open source apps are around... lessee.. Firefox. Why? It's better than IE! It's not only better in a technical sense, with extensions and themes, but also it's much more usable.

      OpenOffice? Well... I dunno. Most people get it because it's a free alternative to Office. It's not as robust, it's certainly not as pretty, but it works and isn't 400 bucks.

      But if you want someone to WANT your product, you don't just make it the cheaper, crappier alternative.. you make it better. And that's really where the open source community keeps failing. Ubuntu is getting there, but the moment something goes wrong you are HOSED if you don't know how to mess about in the Terminal. And that's not a good thing.

    2. Re:Then enlighten me by ScrewMaster · · Score: 1

      Ubuntu is getting there, but the moment something goes wrong you are HOSED if you don't know how to mess about in the Terminal.

      That's not an argument for or against open source at this point. I could say just as legitimately that "Windows is getting there, but the moment something goes wrong you are HOSED if you don't know how to mess about in Regedit." Your ordinary user is hosed no matter what OS he is running, because he'll have no idea how to fix it. What's more important is how often something gets that badly screwed up.

      At this point in time, the sad fact (from the open source world's perspective) is that Windows XP is pretty damn stable and doesn't break all that often. Fortunately, Microsoft addressed this very important issue by releasing Vista, so I guess Linux and the BSDs are looking better at that.

      --
      The higher the technology, the sharper that two-edged sword.
    3. Re:Then enlighten me by macurmudgeon · · Score: 1

      So you have to play the game and forget the fact that it's open source. Open source alone does not improve a product.

      Absolutely. Firefox use has grown rapidly because it is a better web browser than IE. It's easy to get people to consider it by saying that it's more secure (and BTW, look at this page with AdBlock Plus. Look Ma, no flashing ads to distract you.). "Almost as good as," doesn't cut it. Philosophical arguments don't cut it. In many cases free doesn't cut it. A quality, easy to use product does. FOSS software like Firefox or Adium will compete on quality, not philosophy.

      I've kept some version of Linux running on an older computer since Red Hat 4, mostly as a development and file server. I love the philosophy of OSS. The idea is great. Unfortunately FOSS software implementation often is clunky, requiring either command line knowledge, or the use of a GUI that only a geek could love; all too much effort for the idea of open source. For day to day productivity, you'll see me at my Mac. Many Mac programmers strive for elegant software. Fewer OSS programmers see elegance from the user's perspective. Yes, beautiful code is a joy to read but it doesn't make software easier to use.

      Now if it were only a choice between Linux and Windows, that's a different story. I consider workflow more or less equivalent in the two environments. But then there's the problem of lack of equivalent software for Linux, so I'd still keep a Windows box around.

    4. Re:Then enlighten me by schon · · Score: 1

      Your ordinary user is hosed no matter what OS he is running, because he'll have no idea how to fix it. You are exactly correct.

      What most people don't understand (because of efforts by MS) is that using a computer is not the same as administering one.

      MS has done it's loyal best to try to get people to think that using and administering are the same, and that (by extension) easy to use must also mean easy to administer. They've been so successful at it that they've spawned an entire generation of developers that automatically assumes that the user will have admin priveleges.

      To use the obligatory /. car analogy: driving a car takes an entirely different skillset than being a mechanic. Expecting a car to be easy to work on because it's easy to drive is not only wrong, it's counter to logic (the more features it has, the more you have to know about.)
    5. Re:Then enlighten me by Anonymous Coward · · Score: 0

      Except that's not the case.

      Okay, Vista stucks... don't get me wrong. I'm not a big fan of the MS monster or its products (except Office... it still nails all the competition as far as I'm concerned) and I personally use Ubuntu and Mac OSX.

      Lots of problems that happen with Windows you either know people who can help you or can find help easily online. You have any idea how difficult it is for even a computer competent person to find help with some obscure piece of Ubuntu or Fedora quits working? And even if you DO find it, you have to hope to god the person explainign how to fix it didn't just assume you knew all this other stuff.

      It's not the same thing. The general level of education out there for Windows is much higher than about anything else. And then Mac has the whole "you really don't have many problems" thing going on. And then you have Ubuntu, where you've got to figure out how to text edit xorg if you want your resolution to work properly, or parse through home made patches for your sound card for 10 hrs to get it to work. And yeah, I can do that.

      But can my Mom? Can the lady in the office? Linux is still at the point where unless you're just playing in Firefox and nothing bad happens, you need to be much more computer savy to use it than the other options. And until the FFOS community really gets that worked out, it's going to stay in the margins.

    6. Re:Then enlighten me by Risen888 · · Score: 1

      To win the common man, you need to provide the advantages that a company currently offers.

      Not only wrong, but dead-ass wrong. Provide an advantage that no company currently offers or ever possibly could. When I'm pushing Linux, this advantage is package management. Show someone how to install 10,000 programs from their chair with their mouse and no money, and they're yours. And I'm speaking from experience, it works. Every single time without fail. You cannot buy that for money.

      --
      Hey, I finally got my first freak! Took you long enough!
  13. Want to promote FOSS to the general populace? Easy by Anonymous Coward · · Score: 1, Funny

    Just hire a spokesperson with really big tits. Like, really big.

  14. Don't. by Bluesman · · Score: 1

    You shouldn't have to promote anything. It's counter-productive, and you'll get blamed when stuff goes wrong. If FOSS solves a problem people have, make them aware of that. Then keep your mouth shut.

    --
    If moderation could change anything, it would be illegal.
    1. Re:Don't. by bigstrat2003 · · Score: 1
      Exactly. Open source shouldn't be treated like some sort of religion, where people run around evangelizing it all the time. If people want to know about it, tell them. If there's an open source program which is better than the proprietary ones (usually not the case), tell them... but not because it's open source, do it because it works better.

      Most of the people in the comments seem to get this, which is a relief to me. Whoever wrote the summary, however, does not. You shouldn't convince people to switch to anything, if it's better for them, it won't take much effort to get them to realize that.

      --
      "16MB (fuck off, MiB fascists)" - The Mighty Buzzard
    2. Re:Don't. by dvice_null · · Score: 1

      Promoting is marketing. Marketing brings new users -> more testers -> more developers -> better open source product.

      Even if promoting causes harm, it most likely brings more good than it does bad. Take a look of Firefox for example. Firefox fanboys are already hated, but on the other hand there are millions of happy Firefox users.

      If you tell that some software is good, you will be most likely ignored. But if 10 people tell the same guy that some software is good, he has no option but to bulieve it and try out why everyone is so much talking about it.

  15. NSS! by Tim+Ward · · Score: 1

    "Since most people would rather die than write or study software source code, it is actually counterproductive to promote software 'because you can modify it yourself and be part of its community'. Now, if the open source "movement" had realised that years ago ...
  16. Solving their problems by kevin_conaway · · Score: 1

    Do they have current problems with the software they're using? If so, explain how a different piece of software will be able to alleviate those problems. If you're trying to get them to switch software just because its proprietary vs open source, well you should probably just leave them be.

    1. Re:Solving their problems by Locklin · · Score: 1

      It's about education. Ignorance allows people to be taken advantage of. If a friend is putting premium gas in their '99 honda civic, I have no problem educating them that higher octane gas is mostly a gimic, and is a waste of money for them.

      Similarly, people pay out the nose for ms office just so they can type of an assignment for class, or write a letter to print out. I have no problem educating them about free alternatives that not only cost nothing, but can be transfered from machine to machine and shared with friends.

      --
      "Knowledge is the only instrument of production that is not subject to diminishing returns" -Journal of Political Econom
  17. this is how i did it. by theheadlessrabbit · · Score: 1

    Firefox is an easy sell. Get a stop watch, load any website in IE, then load the same page in firefox. On average, its a few seconds faster. Then I show them adblock. That has worked for me every time so far.

    For the longest time, I resisted Linux. I had used it briefly in 2002, found it too difficult for everyday use.
    Ever since then, I was under the impression that "Linux is only free if your time is worth nothing"

    But what got me using Linux was Vista's crappyness.

    I got my brothers using Open Office when one of them used an MS Office 2003 CD as an ashtray.
    "How do I download it?"
    "you go to the store, shell out a few hundred bucks, and buy a new copy, or download this free thing called open office"
    "get me the free thing"

    VLC media player is really easy to get people using, it plays just about any kind of file, and loads faster than the big programs.

    I find convincing people to switch their OS is nearly impossible, but getting them to use other FOSS programs is rather simple: just deleted the propriety stuff and install the FOSS equivalent on their machines.

    --
    -I only code in BASIC.-
    1. Re:this is how i did it. by pla · · Score: 1

      I find convincing people to switch their OS is nearly impossible, but getting them to use other FOSS programs is rather simple: just deleted the propriety stuff and install the FOSS equivalent on their machines.

      Once you have people using all the apps you mentioned, they basically won't even notice the difference with switching to Linux and KDE. You'll still have one major problem with getting them to actually try Linux, however - They already have a legal OEM copy of XP (or Vista).

      You or I or the typical Slashdotter might think nothing of reinstalling the OS on a machine, but the average user never does so - They'll usually price out a new PC before they even consider using their XP "recovery" disc. At that point, you can suggest Linux.

      When someone tells you they need a new computer (because their current 6 month old dual core 2GB box has so much spyware they can't use it anymore), and asks you about which brand of PC to get (brand? Yeah, riiiiiiight) - THEN you can suggest they try installing Linux before buying a new machine. Of course, this will mean volunteering a few hours of your time, since they'll want your "help", but given the choice between trying something out and spending a few hundred bucks, amost people will at least give it a try.

    2. Re:this is how i did it. by stewbacca · · Score: 1

      VLC crashes in full screen mode if you fast forward or rewind on every computer I own (mix of Macs and PCs). This is a huge hit to the credibility of FOSS, even though it is the best player for multi-formats I've found (in spite of the crashes). For some reason, people accept buggy, crashing commercial software, but give up on FOSS if it isn't rock solid.

    3. Re:this is how i did it. by Hucko · · Score: 1

      Oh how true that is! I still have my parents asking me for help because their Windows software doesn't work. The first time there was a problem with Mandrake they screamed about how 'useless' it was. And yes, it was a new device would work with their computer.

      --
      Semi-automatic amateur armchair Australian philosopher; conjecture ready at any moment...
  18. free beer! by Anonymous Coward · · Score: 0

    I just tell them to use it because it comes with free beer...Or something like that...

  19. Here, try this DVD by YrWrstNtmr · · Score: 4, Interesting

    Someone I know gets a new PC, and very soon they ask "Do you know where I can get a copy of program X?" Generally, they're implying cheap or bootleg. I give them a DVD of a bunch of Windows apps that I've collected. Some FOSS, some not, but all legally free. Somewhat similar to the (now un updated) OpenCD project. "Try these". Paint.Net(which I find to be MUCH better than GIMP), OpenOffice, T-bird, Pidgin, IrfanView, audio editing, video editing, antivirus, etc, etc.

    No evangelism, no preaching. Don't go on about the source code availability, 'giving back' to the community, just let the apps stand on their own. Their eyes will glaze over if you try too hard, because they don't really care. Yet.

    They won't understand the underlying FOSS concepts, until they play with it for a while.

    1. Re:Here, try this DVD by ACS+Solver · · Score: 2, Insightful

      Absolutely, not preaching is the key. Don't start talking about modifying the source, freely studying it, etc. - that gives the impression that this software is for enthusiasts only. Always emphasize the practical advantages. That means, saying that the software is free as in beer and showcasing the funcionality. For someone who's using IE (in particular, IE6), install Firefox, show tabs, show DownthemAll, show Adblock, show CustomizeGoogle - they'll be sold.

      Likewise, when trying to get "normal" users to install Ubuntu, tell them that they'll never need to install an antivirus or fight spyware. Yes, being free is important, but emphasize the functional advantages over the lack of cost or, say, the lack of activation - because the fact is that many people are happy with their versions where activation is, uh, "deactivated".

    2. Re:Here, try this DVD by arbitraryaardvark · · Score: 1

      Somewhat similar to the (now un updated) OpenCD project. "Try these". Paint.Net(which I find to be MUCH better than GIMP), OpenOffice, T-bird, Pidgin, IrfanView, audio editing, video editing, antivirus, etc, etc.

      If it's not too much trouble, could you post a link to your set of freeware? The videoediting one might be new for me. I agree with what you said, but you could show as well as tell.

    3. Re:Here, try this DVD by mmurphy000 · · Score: 1

      Just to clarify, Irfanview is free only for personal use. There's a $12 fee for commercial use. It is an excellent program; I've paid for a couple licenses.

    4. Re:Here, try this DVD by Anonymous Coward · · Score: 0

      TheOpenCD project may not be active, but theopendisc.com had a new release late last year. I made a few cds and gave them away in the office just before Christmas.

    5. Re:Here, try this DVD by seandiggity · · Score: 1

      Thanks for recommending Paint.NET. Just tried out out, and it seems a lot easier for Photoshop users to switch to than the GIMP (even GIMPshop). Coupled with Inkscape and Kompozer, I now have a reasonable combination of apps to replace Adobe's Creative Suite (except for Flash).

      --
      Geeks like to think that they can ignore politics, you can leave politics alone, but politics won't leave you alone.-rms
    6. Re: Here, try this DVD by Anonymous Coward · · Score: 1, Informative

      http://www.ttcsweb.org/osswin-cd/index.htm (The TTCS OSSWIN CD)

      http://theopendisc.com/ (replaced The OpenCD)

      http://softwarefor.org/ (Software for Starving Students)

    7. Re:Here, try this DVD by YrWrstNtmr · · Score: 1

      Thanks for recommending Paint.NET.

      And back atcha for Kompozer. Thanks.

    8. Re:Here, try this DVD by syousef · · Score: 1

      I take and edit a lot of photos. I'm a hobbyist not a pro though. So I took a look at Paint.NET. It's better than I thought it would be but it's still got limitations and odditities. Perhaps if I used it for a while I'd get around some of these. Others are missing features that I doubt could be gotten around.

      If you don't like the interface on GIMP, try GIMPShop. It doesn't make the GUI as good as Photoshop in all ways, but it does make it a lot more familiar. The GIMP may be ugly but it's powerful.

      --
      These posts express my own personal views, not those of my employer
    9. Re:Here, try this DVD by chrispgh · · Score: 0

      I have found that the argument aginst piracy is actually the strongest one. When you lay out the situation from the point of view of the software mega-companies, pepole see how the real goal is to get the end user to learn their perticular interface.
      I always cite a rationale of mine for microbla giving free software to arficans. Why? Beacause they get you hooked! When you go out into the world with this fancy tool and start making a difference all of a sudden someone wants you to pay licence fees for that the fancy tools you are using.
      If you aren't making a difference then they never bother with you. I know I have been guilty of playing with really expensive CAD software for hours in my younger days, I just didn't have any motivation to publicise anything, or make a difference.

      --
      For the Luddites of the world who resist computers, consider using computers to resist.
  20. Conservative Arguments for FOSS by tjstork · · Score: 4, Interesting

    It seems to me that for open source to advance, we need to get past this notion of FOSS as a "liberal" thing. There are plenty of us conservative neo-nazi fascist trying to take over the world Republicans that love Linux and it is incumbent upon us to communicate that using Linux is not an endorsement of Joseph Stalin.

    a) Open Source is not communism and its not socialism. Socialism and communism are centrally planned, whereas, an open source system consists of thousands of voices, each operating with their own agenda. If any system is more like a communist system, its a big corporate system, which has all of its components centrally planned and designed. It's not like Linus Torvalds writes all of Linux. He's just famous for writing a very important piece at the center of things. While its true that you are not going to make billions of dollars writing that one thing and selling it over and over again, there's nothing to stop you from building a consulting firm offering open source solutions that makes billions and billions of dollars, if you want.

    b) Rugged individualism. Open source is software about the inventor, without all of that unproductive fluff of corporate programming. You make something yourself, and then you publish it. If its good, people will use it. If not, then the project quickly dies.

    c) Honesty. Open source systems are brutally honest. Whereas a system in a store will be filled with hype and lies, by contrast, an open source system tells it like it is. One of the things that I love about Linux is that the documentation with most of the software package clearly and immediately lists things that don't work or haven't been tested enough.

    d) No spying. These days, using a copy of Windows makes it almost seem like you might be a criminal just for using it. And Windows is completely sealed up, and who knows what sort of deals that Microsoft cuts with the government. Because there's no secret codes in open source systems, everyone would know right away if something was wrong with it.

    e) A real community. Every program these days has its communities, but with open source, you have a genuine interaction between the people that write and the people that use the software. Working in an open source community is like working in an old rural town, where everyone chips in to build that neighbor's house. Open source lets all of its dirty laundry out.

    --
    This is my sig.
    1. Re:Conservative Arguments for FOSS by pclminion · · Score: 1

      First of all I don't think you realize how few people even know what the term "open source" means, which I think is one of the points of the article. Secondly, yes, we are all fully aware about you conservative types, because you're a very loud minority who has spent the past few years on slashdot and other IT sites trying to convince everyone that true geeks are conservative. Look at what that fruitcake ESR did to the Jargon File, for example.

      So, I take it that "true geeks" don't place much value in the concepts of "honesty, individualism, no spying, and a real community?" What exactly in this person's post do you object to, aside from the fact he stated he was a Republican? Hell, he could have stated he was a member of the Amish and it would have made just as much sense in the context of his other points.

      The OP made a post which, to me, seemed to be about how to REMOVE political factors from the argument in order to convince people of a more conservative mindset. Then you respond with some condescending remark about loud minorities and fruitcakes. He's trying to remove politics, you're injecting it.

    2. Re:Conservative Arguments for FOSS by Anonymous Coward · · Score: 0

      " No spying."

      Ah, that's a good argument.

      FWIW, I'm not a FOSS nut. I think there are certain advantages to FOSS (and some disadvantages, too), but I don't insist on having the source code to _everything_ I use. Neither do I resent having to pay a reasonable amount to a hard-working independent developer--no more than I would having to pay a baker for his bread. I can see that developers have to make a living, like everyone else. (And I don't demand that the baker display detailed recipes either: so long as the public health people have access to his premises and know what he's doing, it's none of _my_ business; but sharing his secrets may impact his.)

      But, yeah, you've got a good one there. It might be a strange thing to want other people to only use software with a certain type of licence, but if that's what you want, and if you're going to be a busybody over what others are using, play that one up by all means. As someone mentioned earlier in the thread, saying "you don't pay" will mean nothing to those who don't mind stealing. But saying "Who do you want monkeying with your machine?" should have resonance with anyone. Enough people have heard of the Sony rootkit, for example. Say to them: "look at all the spyware problems on Windows. Best to use software from people of proven integrity. That would obviously include many honest hard-working developers who don't choose to make their source code public--even if it is free (like the guy who's made Pegasus Mail available for so many years)--but it must _necessarily_ include that from people who don't mind letting you know exactly what you're getting.

    3. Re:Conservative Arguments for FOSS by dcollins · · Score: 1

      This is an interesting thought experiment, actually.

      "...conservative neo-nazi fascist trying to take over the world Republicans... Open Source is not communism and its not socialism... If any system is more like a communist system, its a big corporate system, which has all of its components centrally planned and designed."

      The problem is, neo-nazi fascists are *not* troubled by communism because it's centrally planned and designed. They're *solely* troubled because its non-corporate (upwardly profit motivated). The fact that Open Source non-centrally-controlled, ruggedly individualist, honest, and non-spying are utterly antagonistic to people like that.

      What you've just described is effectively Anarchy, LOL.

      --
      We know where leadership by an anti-intellectual "strongman" who scapegoats minorities and likes boisterous rallies goes
    4. Re:Conservative Arguments for FOSS by nomadic · · Score: 1

      o, I take it that "true geeks" don't place much value in the concepts of "honesty, individualism, no spying, and a real community?"

      That isn't conservatism.

      What exactly in this person's post do you object to, aside from the fact he stated he was a Republican? Hell, he could have stated he was a member of the Amish and it would have made just as much sense in the context of his other points.

      What I was criticizing is his belief that a) the so-called leftist reputation of open source for most people doesn't exist because they don't know what the hell open source even is, let alone associate with any ideology, and b) disabuse him of the notion that here, where people DO know what open source is, most people don't associate it with left-wing ideology like he asserts.

      The OP made a post which, to me, seemed to be about how to REMOVE political factors from the argument in order to convince people of a more conservative mindset.

      Nuh uh. He was trying to inject more political factors in, in an attempt to counterbalance what he sees as a leftist reputation.

    5. Re:Conservative Arguments for FOSS by Anonymous Coward · · Score: 0

      How about FOSS is cheap/free software that mostly works.
      That is if you don't mind spending weeks fighting with it
      and cursing at it.

      There is absolutely no need to compare it to political philosophies.

      The community is made up of thousands of individuals just like
      the snotty little shit in IT that picks on you when you forget to turn on your
      monitor and he endlessly babbles about the evils of your current
      software. You just want him to stfu and go away now that he has turned
      on your monitor and gotten you started for the day but he goes on comparing
      microsoft to this thing that sounds like HillaryCare for computers and you wonder
      absently if he would shut up if you pointed out the hot girl in HR.

    6. Re:Conservative Arguments for FOSS by tjstork · · Score: 1

      What I was criticizing is his belief that a) the so-called leftist reputation of open source for most people doesn't exist because they don't know what the hell open source even is,

      The problem with that is that you are running up against the likes of the Wall Street Journal and Bill Gates and Steve Ballmer, who are very successfully arguing that open source is some kind of communist thing. Then, when you go and read Stallman's own web sites, you'll find that he's basically your run of the mill socialist. Those things can put a lot of people off, and you need to be able to say that Stallman's views are not my own. Like, you can still argue that your source code is STILL your intellectual property, whether or not you choose to make it free as in open and free as in beer.

      --
      This is my sig.
    7. Re:Conservative Arguments for FOSS by tjstork · · Score: 1

      What you've just described is effectively Anarchy, LOL.

      A lot of conservatives are in fact anarchists at heart, when it comes to the federal government. Remember, conservatism has its roots in rural people that basically owned the family farm and really did whatever they wanted to, without any real regulation. If you were out in the American west 100 years ago, there was no one else anywhere near you. People only got together rarely for a church service and to sell goods at the closest railroad. There are still places like that. It was anarchy in a very true sense.

      --
      This is my sig.
    8. Re:Conservative Arguments for FOSS by tilde_e · · Score: 1

      How do I nominate your post for the hall of fame?

      Somewhat related to your post, just this morning in my waking moments I had running through my mind the parallels of tech support that comes with commercial software and universal health-care. I was imagining what it would be like if Microsoft made Vista support free (from cost) whether one bought a license or not; the long hold times, the poor quality of support, the up-hill battle in getting to someone that is actually knowledgeable rather than just a body to answer the phone. Then compare that to something like ubuntuforums.org, where I've never had to register because every problem I've ever had was already fully documented with the solution.

      So I would do what exactly with the customer support ID card that Microsoft would send me in the mail?

    9. Re:Conservative Arguments for FOSS by rm999 · · Score: 1

      I have always associated FOSS with libertarians instead of liberals - I think your post is good evidence of this (read through your points, most are arguments for libertarianism). Sadly though, I don't think this appeals to a lot of people who view both as theoretical pipe-dreams.

      Regardless, I think FOSS and politics aren't really related. Yes, most FOSS proponents tend to be libertarian, but that is irrelevant to converting most people over. It's really as easy as explaining (or better yet showing) the advantages.

    10. Re:Conservative Arguments for FOSS by Anonymous Coward · · Score: 0

      That would be because GNU/Linux is actually a communitarianism. It is not liberalism, republicanism, socialism or communism, but it is community driven (less the one ideology that is left that fits the framework). I think Linux (and FOSS) in general stresses the good of the community over the individual. It is clearly not rugged individualism (you are often using shared source, publish that source back and future generations take advantage of this). An individual like Locke would view this as anti-freedom because it would violate your right to own property (the BSD license may be a bit closer, maybe).

    11. Re:Conservative Arguments for FOSS by CSMatt · · Score: 1

      I've always thought of FOSS as reactionary rather than liberal, seeing as FOSS is essentially a revised version of the dominant business model of the 60s and 70s.

    12. Re:Conservative Arguments for FOSS by dangitman · · Score: 1

      Socialism and communism are centrally planned,

      You have some very odd ideas about socialism.

      c) Honesty.

      If you're trying to appeal to Republicans, wouldn't honesty be the opposite of what would be accepted?

      d) No spying.

      Again, isn't it the Republicans who have a hard-on for spying?

      e) A real community.

      Sheesh, 3 for 3. Again, it's the Republicans who want to destroy community.

      --
      ... and then they built the supercollider.
    13. Re:Conservative Arguments for FOSS by tjstork · · Score: 1

      You have some very odd ideas about socialism

      Socialism is about assigning resources to people based on other than economic terms. You need to have a central authority to do that. Whether or not that central authority is democratically elected, as in the case of Europe, or, forced onto the people via revolutionaries, as in the case of the USSR, is beside the point. The idea is that a socialist society tries to identify the most capable people and tax them extra to support those who are not as capable, with the idea that ability brings with it additional social responsibility.

      If you're trying to appeal to Republicans, wouldn't honesty be the opposite of what would be accepted?

      Actually no. It's just that most Republicans support their candidates because they are the lesser of two evils. Look at the current fundraising lead for Dems. There's no excitement in either the libertarian wing, the capitalist wing, or the religious wing of the republican party. It's just dead.

      Again, isn't it the Republicans who have a hard-on for spying?

      Again, no. Yes, there are some who wrongly believe national security trumps concerns over privacy rights, just as much there are some Dems who wrongly believe that some crime concerns trump concerns over the right to keep and bear arms. There's plenty of wrong-headed-ness to go around in all parties, and what troubles me most is that even the most left wing Dem, Obama, has not actually committed to repealing USA PATRIOT, FISA Courts, or the Dept of Homeland Security.

      Sheesh, 3 for 3. Again, it's the Republicans who want to destroy community

      No, they just support policies that you feel threaten you. And vice versa. This is a propaganda argument, and nothing more. In point of fact, the single most community destroying policy on the table right now is free trade and the American membership in a number of military alliances world wide, and not a single Democratic candidate has offered to withdraw from the WTO or promote American products. Indeed, Obama actually casts Detroit as evil in his own pursuit of ethanol subsidies so he could get his win in Iowa. If there is going to be a welcome resurgence in isolationism, its going to come from Republicans before it comes from Democrats. Huckabee is more against all of this free trade and engagement with the world. Unfortunately, he is also a religious fruitcake!

      --
      This is my sig.
    14. Re:Conservative Arguments for FOSS by kidcharles · · Score: 1

      Open Source is not communism and its not socialism. Socialism and communism are centrally planned, whereas, an open source system consists of thousands of voices, each operating with their own agenda. You are correct that open source development is virtually the opposite of "communist" in the Stalinist sense, and that corporate software development is far more similar. However, Stalinist "communism" is as close to Marx's "communism" as Bush's idea of "democracy" is to Tomas Paine's conception of "democracy." The original Marxist conception of communism is the extension of democracy into the realm of production, rather than it being limited to the realm of electoral politics as in a capitalist democracy. In this sense, open source development, which is based solely on need rather than profit, i.e. "from each according to their ability (programmers), to each according to their need (users)," and in essence is a very open and democratic production process, is "communist" in the classical sense. I for one see no problem with this, but if it turns people off to use this terminology, avoid it. Open source software is actually a great success of ideas like this, because it illustrates a case of production in the absence of profit, and of complete abundance (in this case software that is trivially cheap to copy), which was a prerequisite for a communist society under Marx's original conception.
      --
      Ceci n'est pas une sig.
    15. Re:Conservative Arguments for FOSS by ChrisMP1 · · Score: 1

      That's not anarchy. That is government practicing its only purpose -- to protect the rights of the people. If you murder someone, you should go to jail because the person has a right to live, but the government should not be the regulating, standardizing, intelligence-gathering, controlling, plutocratic pushover to the rich that it has become. It should stay the hell out of people's lives, except to protect their natural rights.

      --
      <sig>&nbsp;</sig>
    16. Re:Conservative Arguments for FOSS by dangitman · · Score: 1

      Socialism is about assigning resources to people based on other than economic terms. You need to have a central authority to do that.

      No you don't. Socialism is about distributing decision-making to the community, rather than concentrating it in the hands of the wealthy or powerful. It's capitalism and communism that are about central planning and ownership.

      Actually no. It's just that most Republicans support their candidates because they are the lesser of two evils

      Thanks for demonstrating the fundamental dishonesty of Republicans. the Republican canditates are almost always the most evil possible. And they put on a "I'm a good, God-fearing person" mask - while in reality they molest children and enslave women. They use religion for propaganda. They're very evil and dishonest.

      Again, no. Yes, there are some who wrongly believe national security trumps concerns over privacy rights,

      You say "no", but then go on to say that actually, plenty of Republicans are for it. If Republicans are against spying as you say, then why has there been a massive increase in it under a Republican administration?

      No, they just support policies that you feel threaten you.

      No, they actually do want to destroy communities to benefit the rich and powerful, especially corporations. Are you really that blind to reality?

      and not a single Democratic candidate has offered to withdraw from the WTO or promote American products

      When did I ever mention Democrats? your entire argument seems to be "Republicans aren't bad, because Democrats do the same thing." not a compelling argument for the goodness of Republicans.

      If there is going to be a welcome resurgence in isolationism,

      Isolationism? Yeah, that's going to work. Can you explain why you think isolationism would be a good thing, especially in a world that is inextricably global? Do you want to turn the internet off while you're at it?

      --
      ... and then they built the supercollider.
    17. Re:Conservative Arguments for FOSS by tjstork · · Score: 1

      No you don't. Socialism is about distributing decision-making to the community, rather than concentrating it in the hands of the wealthy or powerful. It's capitalism and communism that are about central planning and ownership.

      And who does this "community" decision making? Who sets that agenda? Who makes the rules? Who organizes "everyone"? Really, this is how socialists do their theft. They say they are acting on behalf of everyone, but really, in the end, it becomes another corrupt, inefficient, amoral and unresponsive bureacracy.

      Capitalism is about investment, nothing more or less. There's nothing in capitalism that requires central planning, and very little that requires government.

      the Republican canditates are almost always the most evil possible

      Based on what cartoons have you been watching?

      And they put on a "I'm a good, God-fearing person" mask

      And Democrats put on a "I'm a good, environmentally sound person", while they go and enslave everyone to their socialist borgian nightmare. They say they are working for the public good, but they steal from everyone that has something in the name of those that don't, and in the meantime, the poor people get even poorer. Ever notice how your most Democratic cities and states have the poorest of the people? Really, these sorts of ideological games are boring and we can go in circles for years. Sure, go ahead and bring up the war in Iraq as proof of penultimate Republican evil, and I'll see your war in Iraq with your Democratic VietNam. Then I'll raise you all the injustice caused by the Great Society.

      You say "no", but then go on to say that actually, plenty of Republicans are for it. If Republicans are against spying as you say, then why has there been a massive increase in it under a Republican administration?

      There really hasn't been a massive increase. I do recall that Bill Clinton argued quite passionately for a CLIPPER chip that would give the government access to all encryption. And, by the way, it was the Democrats that gave us the Internal Revenue Service.

      When did I ever mention Democrats? your entire argument seems to be "Republicans aren't bad, because Democrats do the same thing." not a compelling argument for the goodness of Republicans

      Now you misrepresent what you were talking about. My original thesis was that both political parties are doing crummy things, and you said that, oh no, Republicans, are, "the most evil possible." But we can discuss the nonsense of other political parties, if you like. Socialists are arguably the most evil because they promote a program that has caused nothing but misery whereever it has been adopted.

      Isolationism? Yeah, that's going to work. Can you explain why you think isolationism would be a good thing, especially in a world that is inextricably global?

      Isolationism would be a good thing because it is the pressures of a global society that are imposing enormous change and thus stress on local communities. We have to ask, is it so good to destroy so many local cultures simply in the name of greater efficiency?

      in a world that is inextricably global?

      Nothing is inextricable and no trends are permanent. The world was connected via the Roman Empire and that collapsed. If the USA wanted to pull the plug somewhat on trade, I'd say, why not, and probably the rest of the world would rejoice as well. Certainly, the question has to be asked, why does Kenya grow Tea for export when it doesn't have enough food to feed itself? Why do only certain countries have to be producers of manufactured goods?

      Do you want to turn the internet off while you're at it?

      Well, actually, I'm working on a better algorithm for factoring integers into primes. If I am successful, then, the most popular algorithm for public key cryptography would be made far less safe, and most other combinatorial encryption schemes would be suspect. So, we would probably have to c

      --
      This is my sig.
    18. Re:Conservative Arguments for FOSS by dangitman · · Score: 1

      And who does this "community" decision making? Who sets that agenda? Who makes the rules? Who organizes "everyone"?

      Well, everybody does. Of course, some people might choose not to participate, but that's democracy for you.

      They say they are acting on behalf of everyone, but really, in the end, it becomes another corrupt, inefficient, amoral and unresponsive bureacracy

      Yes, bureaucracies tend to be bureaucratic. But that's a problem with bureacracies of all strips, it has nothing to do with socialist philosophy.

      Capitalism is about investment, nothing more or less. There's nothing in capitalism that requires central planning, and very little that requires government.

      Right - but the goal in captialism is to own as much as possible. Capitalists love owning their own centrally planned empires. See your Randolph Hearsts, and your Bill Gates, for example. And of course it doesn't require government - but then everybody would fucked. Government is required to limit the excesses of capitalism.

      Based on what cartoons have you been watching?

      Cartoons? It's reality buddy. Anybody who uses religion as propaganda in the way they do is evil. And haven't you seen how many of them who preach against sexual sin and smut have been caught committing depraved acts of carnality? I don't mind the carnality, when it doesn't involve child abuse. It's the blatant hypocrisy and lying that is so hard to stomach. You're seriously trying to suggest that people who would send adolescent kids to die in unnecessary wars aren't evil? That those who value profits from oil companies over life and health aren't evil?

      And Democrats put on a "I'm a good, environmentally sound person"

      Again, why are you bringing up Democrats? They suck, too. None of this makes Republicans good.

      while they go and enslave everyone to their socialist borgian nightmare.

      Now this is totally off the rails. Democrats are socialists? I may as well stop here, because you are so far detached from reality. Democrats are a strange mish-mash of conservatism and liberlism, but one thing they are definitely not is socialist. They are a slightly right-wing centrist party.

      Yes, both parties are crummy, but evil requires intent. I think most politicians are somewhat greedy and incompetent. But it's the Republicans who take it to a higher level of actual evil intent. That they claim to be God's chosen people and that their opponents are heathens, just makes it that much more disgusting.

      Oh, and your claim that you think both parties are bad doesn't ring very true - because you seem to be ignoring the faults of Republicans, pretending their bad side doesn't exist at all.

      --
      ... and then they built the supercollider.
  21. Free / No Hassle Argument Not Always Enough by celest · · Score: 2, Interesting

    I was a guest speaker in a 4th year Engineering Management course earlier this year where I gave an hour long presentation on open source, including its history, the principles of community development, licensing, business models, and a class discussion.

    During the presentation, I was discussing the motivations to use open source over proprietary software. I explained that one of the largest drivers was that it was free (as in liberty), and often free (as in beer). Very few of the students were programmers, so only the free as in beer resonated with them.

    One student put his hand up and asked, "So what's the big deal with Firefox? I already get Internet Explorer 'for free' with Windows. Why would I bother going to the trouble of getting Firefox and using it? The 'free' principle doesn't seem to apply here?"

    I thought about his question for a moment and responded with two points.

    1) Internet Explorer isn't really free. It's disguised in the price of Windows.

    2) The motivation with Firefox is more about preserving open web standards. Here the traditional motivations of using open source are secondary. It's a long term discussion about making sure the Internet doesn't become the Microsoft Net, populated with broken, half-standards.

    The students who knew anything about web development (about 3 of the 40) all nodded in agreement. The rest of the class gave me blank stares. It is really important to find a perspective that the listener will relate to.

    Suggestions on how to improve my presentation for next term's class would be most welcome.

    1. Re:Free / No Hassle Argument Not Always Enough by stewbacca · · Score: 1

      The perspective you need to focus on for non-techies is to show that Firefox is more stable and faster than Internet Explorer. It is also critical to point out that 99% of everything works on Firefox too. As a lifelong Macintosh advocate, I'm well versed in seeing people bitch and moan for that 1% of time that something doesn't work on any sort of Microsoft alternative.

    2. Re:Free / No Hassle Argument Not Always Enough by Anonymous Coward · · Score: 0

      Firefox is simply better.

      It has less bugs and they get repaired quicker. "Bugs" == things that don't work or make the browser crash, etc.

      Tabs were here since the very beginning.

      And there would be no tabs even in IE8.0 if FFx didn't get 20-30% of the market.

      And you must download IE7 anyway. (nobody uses vista)

      Loads of interesting plugins improving both usability (ablock, movie download, etc) and security (noscript).

      It's /faster/. It's just faster, I don't know how, I don't know why, but it loads pages quicker.

      Hm. If that doesn't make it a better browser... Then dunno what.

      And all thanks to OSS model of development.

    3. Re:Free / No Hassle Argument Not Always Enough by celle · · Score: 1

      How about firefox being open source is watched by the whole community so when a flaw or security issue pops up its detected and fixed in a timely manner. The issue a not as sever either. How often does microsoft fix flaws or quickly even when they admit they exist?

    4. Re:Free / No Hassle Argument Not Always Enough by celle · · Score: 1

      Also the money and time people spend securing windows and especially IE from outside attacks that virtually don't exist with firefox or open source software.

    5. Re:Free / No Hassle Argument Not Always Enough by maxume · · Score: 1

      Firefox isn't tied to Microsoft's business model. When it comes to making trade offs between the user and profits, Mozilla Corporation and Mozilla Foundation are more likely to side with the user. Furthermore, because of the way they handle licensing, if they do make decisions that are bad for the user, the user is able to user their code to make their own browser that better agrees with their choices. It's probably worth emphasizing that it would likely take a whole community of users to do this(because of the size of the thing), but it is one of the principle advantages(because IE7/8 really do catch up quite a bit).

      --
      Nerd rage is the funniest rage.
    6. Re:Free / No Hassle Argument Not Always Enough by Anonymous Coward · · Score: 0

      One client of mine had no end of trouble with her PC laptop - always having trouble with viruses. She asked me how much time I lost due to viruses, and when I said 'none' her ears pricked up. I use Firefox, mainly because I work in web development, but the fact that it isn't an integral part of the OS means that, even if it has security problems, there's less chance of your whole OS being hosed. My client installed Firefox and now talks about it to other people whenever the subject of 'PC problems' came up.

      I also explained the web development process - coding the pages so that they display properly in Firefox, then buggering about until they work properly in IE. Since she's paying the bill for the extra time spent making things work in the non-standard IE way, that caught her attention too. This is nicely illustrated in this image: http://humor.beecy.net/geeks/web-design/web-design.gif

    7. Re:Free / No Hassle Argument Not Always Enough by Hucko · · Score: 1

      On Australia's Channel 7 Sunrise program, The "Tech Guy" claimed that Vista is the world's most installed operating system. He is a Windows fanboi through and through though. All of a sudden he has never heard of XP...

      --
      Semi-automatic amateur armchair Australian philosopher; conjecture ready at any moment...
    8. Re:Free / No Hassle Argument Not Always Enough by turing_m · · Score: 1

      "...I gave an hour long presentation on open source, including its history, the principles of community development, licensing, business models, and a class discussion. Suggestions on how to improve my presentation for next term's class would be most welcome."

      Perhaps you should identify what it is you hope to achieve with your talk, why you were asked to give the talk, and who your audience is?

      It seems that your speech was an expository speech, and at the same time you wanted to make a speech to persuade. Or maybe that you wanted to speak to persuade, but felt the need to do a lot of exposition. Is that correct?

      If so... you probably need to skip a lot of the exposition. Remember that your audience are fourth year engineering students. No one stays in engineering because of the fun factor. I know, I was one, I asked many others the same question. By the fourth year, they all want money otherwise they would have done an easier major. So appeal to their practicality. What will give them an advantage in their job or their own business over a proprietary solution?

      So, in your speech, nail the key points about what FOSS is, very briefly. FOSS is software with a license that states that you may freely copy and distribute the source code, and modify it, subject to a few conditions. Mention GPL and BSD licenses. Mention a few major FOSS examples they might be familiar with. Linux, Apache, Postgresql, Firefox, Ubuntu, OpenOffice, to create a connection between the concepts and something they might be familiar.

      Now, you sell. What's in it for them? In many cases, FOSS has the potential to cut costs and improve profit margins. It cuts costs because the only expense is often your time or limited support costs. This is especially valuable in a startup, where you are under capitalized by definition. And your ability to make more profit for a company always looks good to a manager, as that is what most are judged on themselves.

      Mention Vendor lock-in. If your mission critical app is with FOSS and has a sizeable community, no worries! Worse case scenario, you hire in a coder to improve your app. You are never SOL.

      The other side of the coin with FOSS is improved profit margins through being able to custom design software for the business, or to unlock additional capability without having to persuade management to buy you extra software you may not even use. That is useful whether your boss is a tightwad, or whether a recession means that everyone is being tight with their money.

      Also mention that any noteworthy open source contributions of their own can often lead to good job offers.

      To give them another example of how it could be useful _to them_, since they are engineers you should research a major FOSS example with relevance to each major field. Bonus points if you can mention how a major company has profited from FOSS.

      To cap off, emphasize that if they do nothing else, make sure that they exhaust the FOSS solutions first before moving on to proprietary software. Start with sourceforge.

      By the way, I would have answered the firefox question with noscript. Noscript kills a major attack vector of malware, and the best method of dealing with malware is prevention, not periodic reinstalls and bloaty, always on malware defense systems.

      --
      If I have seen further it is by stealing the Intellectual Property of giants.
  22. Single supplier by Per+Abrahamsen · · Score: 1

    My main argument for free software in general is that you are not dependent on a single supplier for support and upgraded. Let the suppliers compete on provided the best value for money, rather than lock yourself into a single vendor.

    To gets more specific than that, I need to consider who want the software, and for what purpose. Often my advice will be to go with a proprietary solution.

    (If all your friends are using Macs and you have no particular interest in computers or specialized needs, chance is that you will also be most happy with a Mac).

  23. How I coverted my office by downix · · Score: 2, Interesting

    Our office was doing a major expantion, double the staff. The accountant was driving herself nuts trying to source Office CD's for everyone.

    Then I installed OpenOffice on my machine. She walked by, and went "you didn't install Office without a key did you, because that's against the rules." I then proceeded to show her OO, how it works, what it was. Then came the big sale, "..and best of all, it's free."

    Our office is MS Office free now, altho one holdout refuses to go OO, so eventually I installed the beta of IBM Lotus Symphony and all is good.

    --
    Karma Whoring for Fun and Profit.
    1. Re:How I coverted my office by kent_eh · · Score: 1

      Curious:
      What's the one holdout's story?
      Might give us some insight relevant to this discussion.

      --

      ---
      "I can't complain, but sometimes still do..." Joe Walsh
    2. Re:How I coverted my office by downix · · Score: 1

      He tried several arguements. The most notable being:

      All other offices use it!
      Microsoft makes the best products!
      I'd never heard of this!
      How can we be considered professionals without Microsoft?
      Office is the only format with any support
      It doesn't offer the same features.
      You have to retrain everyone, which would cost more.

      --
      Karma Whoring for Fun and Profit.
  24. However, the community is part of the problem... by quetwo · · Score: 4, Insightful

    I try to promote FOSS projects as much as I can -- however it is the community that often kicks themselves in the butt. Often times I have received calls from friends or co-workers that installed a one-off OSS project that I recommended. Usually when they took the time to find the proper support for something that is broken, people's responses are "Well, go fix it!", or "Download the latest code from the SVN, change XYZ to file ZZZ.cpp and compile." They have no idea what an SVN is, let alone an idea of how to use it, or compile the results.

    Lots of these people just want to use their computer. Paying some company $50 is no big deal if they can call them up and complain about a bug or mis-guided feature. Heck, they don't mind paying the $150 for Office because they know it is a well-supported community, and just about everybody can help them. (OpenOffice is making great strides in this area too).

  25. Serious question - why bother? by Anonymous Coward · · Score: 0

    [Note - not trolling nor taking the piss, long term Free Software user, advocate and author]

    For people who care about such things, when you first really realise what Free Software is about, it can be overwhelming. You can believe how you ever coped without it; and can't see why everyone doesn't make the switch. The resultant desire for evangelising is strong, and can be positive but the key thing to ask yourself is: "who are you doing this for - you or them?". If they don't care about software, by trying to persuade them to switch to Free Software are you actually helping their life in a way which is meaningful for them or are you helping fight your own sense of (rightious) indignation about what commercial software companies have done to them.

    So the question is - why bother? If people ask; I will tell them about Free Software, why I use it and what the benefits are. I may point them in the direction of the relevant alternatives but after that it's up to them - if they want to start caring about software then I will answer their questions and help where I can but they have to make that choice.

  26. New versions of proprietary software. by DingerX · · Score: 1

    Each new version reveals the weaknesses of proprietary software. Vendors need to sell software to keep going, and they need to provide a reason for people to upgrade. Until very recently, the continuous increase in computing power and the availability of new features made this a no-brainer.

    Now, well, the "expansion areas" that software companies are looking involve turf wars with other "content companies", so any features they add are basically worthless (woop-dee-do, a home theater system that will sometimes do what I want). Meanwhile, they have to make it "like new", so they change the interface, and hope that establishing "Software as a Service" will solve their problems.

    People don't like giving up their experience at something unless there's a significant reward. So, bang, here they are, forced to pay out for the supernew version of whatever, which runs slower, has an unfamiliar interface, and does less for them. Heck, if you want that, why spend money on it when you can get OpenOffice for free?

    When people see their old files become useless because of a software upgrade, they start to listen about open formats. When Qualcomm drops Mac Eudora support, and the adserver runs a general but anonymous alarm every two minutes, why not take a break from setting those addresses to 127.0.0.1, and explain how every bit of proprietary software on that glorified fashion accessory could potentially have the same problem? That somewhere down the line, the company may fold, or simply decide to cease support, and that program (and the data it accesses) will become useless or worse, screw up any other task you're trying to perform. Software as a Service might be good on a yearly basis, but your data needs to last a lifetime.

    There's no sense evangelizing: people are having very real problems today that could be solved by F/OSS.

  27. 100% guarantee by RealGrouchy · · Score: 1

    If it doesn't work out for you, then go buy that program you were planning on buying in the first place.

    This is one of the strongest arguments I've used to get individuals to use OpenOffice.org

    - RG>

    --
    Hey pal, this isn't a pleasantforest, so don't waste my time with pleasantries!
  28. Free as in beer by dgun · · Score: 1

    Free as in freedom is great and all, although a little high minded for the average computer user. But 'free as in beer' is the real crowd pleaser.

    You think anyone would have given a hoot what Patrick Henry was saying if the Brits had not tried several unpopular taxes?

    --
    FAQs are evil.
  29. Re:Easy, no Licenses/activation key, no piracy? by Anonymous Coward · · Score: 0

    Good idea.
    I've actually done this for family, friends, and even a customer who was insisting on 'borrowing' a CD with a particularly well known application after I helped him reinstall Windows. I replaced his application with OpenOffice, saying "While you decide on how you're going to acquire [application], I'm going to put this free alternative here on your computer, so you can at least have a legal way to open and edit your documents. What you do when you get off the phone with me is up to you, but..." and left it at that.

  30. Sue Them by turgid · · Score: 1

    If as many people got sued for using pirated software as got sued by the RIAA/MPAA etc. for alleged copyright infringement of music and video, Open Source and Free Software would become very popular over night.

    Big software companies will never do this since they know that the grass roots user base, who often "borrows" software from work and friends are vital to keeping interest in their products.

    How many home users have ever been sued for having a non-legitimate copy of Windows, Office or Photoshop?

  31. Cost by nurb432 · · Score: 1

    Just tell them its free, that will at least get their attention.

    --
    ---- Booth was a patriot ----
  32. What I tell my friends by HangingChad · · Score: 1

    I tell my friends that I get special disks from the manufacturer that don't require activation. That it's normally very expensive software but, as a promotional deal, they can install and use it on as many machines as they want and not get in trouble.

    For some reason when people think they're getting some kind of special deal, FOSS gets a better reception.

    The other promotion for FOSS that works is using Knoppix to rescue a Windows box with a virus. It's like magic to them.

    I'm not worried about F/OSS becoming the defacto commodity desktop and specialty OS, that's already a given. I'm more worried about F/OSS after it becomes the defacto desktop standard. Success is two-edged sword.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  33. easy solution by FudRucker · · Score: 1

    Tie them to a chair in your basement in front of a PC with no OS on it and a Slackware CD, and tell them no food or water until you see a nice KDE/Slackware install...

    --
    Politics is Treachery, Religion is Brainwashing
    1. Re:easy solution by popmaker · · Score: 1

      Yes! The Stockholm syndrome usually does it!

    2. Re:easy solution by absurdist · · Score: 1

      Great. Now what do I do about all these corpses smelling up my basement?

  34. Price and quality by ecotax · · Score: 1

    For people who don't really care about this 'freedom' thing in software, the normal economical arguments still apply. If you can show somebody that he can have a qualitatively good progam that does what he needs, he'll be glad with it. No ideology required.

    --
    "Money is a sign of poverty." - Iain Banks
    1. Re:Price and quality by dangitman · · Score: 1

      Well, there's the rub. The price is good, but with many FOSS apoplications, the quality just isn't there. With some notable exceptions, of course.

      --
      ... and then they built the supercollider.
  35. broader focus on freedom by wikinerd · · Score: 1

    People who don't care about free software may do so because they don't know what freedom is. So we need to link software freedom with other broader freedoms and educate people on general freedom issues as well. If a person doesn't care about their freedom of speech, for example, there is no chance they will care about free software either.

    1. Re:broader focus on freedom by stewbacca · · Score: 1

      That's a bit presumptious. I see no correlation between free software and freedom in the classical American sense.

    2. Re:broader focus on freedom by wikinerd · · Score: 1

      You talk about open source or free software?

    3. Re:broader focus on freedom by stewbacca · · Score: 1

      Well you said "free software". I would agree that Open Source is related to freedom but I don't agree that free software has anything to do with freedom. I mean, if MS Office were free, would we be any more free as a people?

    4. Re:broader focus on freedom by wikinerd · · Score: 1

      When I say free software I mean as defined by rms (Richard Stallman). Software costing 1 billion euros can still be free if it's under the GPL. When I say open source I mean as defined by esr (Eric Raymond). Open source, for example, is BSD. Gratis software, ie software given for free, may not be free software.

  36. Awareness by stewbacca · · Score: 1

    Most people aren't aware of alternatives, because they got used to going online and downloading "shareware" or "freeware" They don't realize that there are full-featured Office alternatives out there that are much more than just some little shareware program. My coworker (at a software company) has never even heard of Firefox either! Making them aware of the alternative is step #1. But I would suggest not making step #1 until the FOSS is ready. As long as it is free, EASY TO INSTALL (cough, not GIMP, cough), and "almost" as good as Microsoft Office, people will start using it in droves. Right now, though, people see too many glitches and quirks that make it not worth their time.

  37. Lots of reasons: by mrsbrisby · · Score: 1

    Businesses are mortified by the idea of software that is zero-cost. They know it because it's unrealistic to assume they're getting something for nothing, and just telling them those costs are in consulting or hiring instead doesn't make them feel any better.

    Instead, I focus on avoiding lock-in, where lock-in is if you pick a vendor, and they go south, (or you do), you're shit out of luck; Whichever vendor your chose is going to make it as difficult as possible for you to ever use another vendor, but if they go out of business, then so do you.

    Free Software means if you don't like it, you can hire anyone to fix it. Non-Free software means if you don't like it, you only have one choice as to who to hire-and you'd better hope you can afford it.

  38. Let MS do it for us by Anne+Thwacks · · Score: 1
    We will never convince Joe Sixpack. But I know a man who can! KDE, configured with Windows mode and Redmond theme, needs a lot less retraining than Vista, and their old machine will run faster than a new one (if you disable the eye-candy).

    In the past 12 months, I have had many occasions when freinds or family have been unable to open Word files (possibly because they are old, we dont know) or edit tables with newer versions of Word, and the answer is OpenOffice! Files open, and tables edit. MS products are becoming so annoying that even Joanne Sixpack is ready to jump ship.

    Anyone bringing me a 'puter with a virus is told their options are

    A) Go an buy a new computer with Windows, and dont bring it to me when its reinfected

    b) Buy a Mac (Free training available from most teenagers in the family)

    c) I will install the Linux of their choice (Thir choice is Ubuntu :-) or FreeBSD - if all they want is to read e-mail and word files, then as much training as they want - one bottle of Henessey brandy per evening.

    d) Take it to someone else who will charge the price of a "new" (ie second hand) computer to reinstall Windows, whereupon, in all probability, it willl immediately get the same virus from the same place, since none of us know where it came from .

    No further options availaable.

    We all known it was the teeenagers accessing pr0n wot done it, but experience shows that even if they dont do it twice, and they mostly do, the preteens will be teenagers in a year or two. Some people never grow up.

    It does no harm to explain that the problem is IE, and they should have been using FireFox if they dont want this kind of grief.

    All teenagers are allowed to get the hint that viewing pr0n via Firefox is safer because it will reduce thee risk of parents being able to check their viewing history. Using Linux will allow them to learn where the hidden histories are and delete them with certainty.Once they hear it will also allow them to be confident that their siblings cant view their "secret" data, generally they don't need this hint repeated.

    On hearing the list of choices, they have only one question: "which would you recommend" to which the answer is obviously "Buy a Mac". Most look at the prices of Macs and then elect for (c). Some buy a Mac. Some go and get someone else to reinstall Windows, and then gome back for (C) a few months later.

    If anyone brings me a computer for devirusing a second time, it joins the others in the cupboard under the stairs.

    If they want a demonstration of Linux, tough, but I have three machines running FreeBSD in the front room, and I dont expect they can tell the difference.

    --
    Sent from my ASR33 using ASCII
  39. Just don't. by Anonymous Coward · · Score: 0

    We have enough technological evangelism out there. Usually the people at the forefront are idiots because they take it so seriously. This isn't a zero-sum game where one side must totally win and the other must totally lose. If a free program meets the user's needs in a better way than a proprietary program, then mention it. This notion that you must evangelize the programs really lends credence to when people suggest OSS is a religion to some people.

    Want to find out how much zealots believe in choice? Don't go along with what what they're advocating, and see how they react.

  40. Promoting FOSS to People Who Don't Care by infiniphonic · · Score: 1

    When i tell people that my computer never gets a virus because it has Linux on it, it seems to peek peoples curiosity.

    --
    Crisis is the rule, not the exception.
  41. Free isn't really enough. by Anonymous Coward · · Score: 0

    Computer users are already using software they can continue to use for free, and secondly most average users are pirates. Even people who can't figure out how to use bittorrent can borrow discs or ask someone to make a copy. I work in a lab at a paint factory and piracy (especially movie/tv) is rampant. No one netting less then 500/wk is going to drop hundres on MS office. That's beer, weed, and child support money.

    The people who don't have computers or skills (ie the production dept) know who does and who to harass. Once you've burned something for someone it's hard to say no to someone else. I don't really mind though because they appreciate it so immensely and it's so little effort on my part. I could probably make a killing at work selling dvds for a few bucks. I'm usually offered $5 at least but I just tell people the blanks only cost me about 20 cents and decline.

    I would say the best way to spread open source software is at work on dvd's. The next time someone asks you for a copy of office tell them you have something else that's even better. If they protest provide both. Or when fixing a computer for someone install open source on it (with or without permission depending on the person and your relationship). I forced my entire family to use firefox simply by removing all the IE shortcuts on their computers and replacing them with Firefox. Then I just informed them that's what you use for "the internet" now. It works so similar and they do such basic things there was really no difference.

  42. Why promote it to them at all? by Noonian+Soong · · Score: 1

    I don't think promoting free software to users who don't care will do the free software movement any good. A big market share is not necessary for free software. A significant market share will help increase driver support by manufacturers, but I think a significant market share can be achieved without people who do not care.

    After all, free software is about freedom, so what good is it to a person who doesn't want that freedom? When somebody choses to give up their freedom, you can try to tell them about that but if they really don't care, I don't see the need to persuade them.

    I prefer having people involved with free software that want to make the ideas behind it work. If free software were merely free of charge, then there would only be a small difference, because the functionality is not always better than that of proprietary software. The real difference is the freedom you gain. You control your computer, not somebody else. If somebody doesn't care, what's the point?

    --
    The strength of a civilization is not measured by its ability to fight wars, but rather by its ability to prevent them.
    1. Re:Why promote it to them at all? by MarcoF · · Score: 1

      "I don't think promoting free software to users who don't care will do the free software movement any good"

      see my other comment and the actual title of TFA. I say "supporters", not users. The first paragraph is where I say, just as you, "don't bother to make people USE something they don't like or need. DO try to convince them that it is surely in THEIR interest if Open standards and FOSS are protected and preferred by governments, school and similar".

    2. Re:Why promote it to them at all? by TaoPhoenix · · Score: 1


      I think promotion is necessary, but promotion is far from used-car salespitches.

      It was only through the general purpose promotion efforts that I learned JUST how sludgy of a stunt MS pulled with IE.

      Microsoft has also paid for reams of high profile dis-information, so the user is actually not making a neutral, free, informed choice. Once you return them to a level playing field, then you can leave them to their choice.

      This is a multi year endeavor. Someone could watch over your shoulder for a year or two before they hit their own flashpoint and decide to try something brave.

      --
      My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
    3. Re:Why promote it to them at all? by Noonian+Soong · · Score: 1

      I see your point and I think you are right. It's just that I have experienced that people who do not care about choice or freedom, are often so into Microsoft (or Adobe) products that they perceive this software and its formats as the standard. Everything else is just non-standard. It has often been impossible to convince them of the need for free standards. Still, I will keep on trying. :-)

      --
      The strength of a civilization is not measured by its ability to fight wars, but rather by its ability to prevent them.
    4. Re:Why promote it to them at all? by Noonian+Soong · · Score: 1

      I think you're right and what you describe is actually what I do. Often people think this is just a personal grudge towards Microsoft, but I always keep on trying to persuade them. At the same time, there are people who I believe will never care and I don't waste my time on them. People who share some important values with me in everyday life can probably be persuaded in the long run.

      --
      The strength of a civilization is not measured by its ability to fight wars, but rather by its ability to prevent them.
  43. No Generic solution by debiansid · · Score: 1

    It really depends on what the person wants out of his/her computer.

    * An uninformed computer nerd (I know a few at work) needs to know how easy it is to look inside the hood of the OS and various programs. Also, the fact that *nixes (not just Linux) are almost always just *ready* for programming is really very appealing.

    * Eyecandy lovers can be easily lured -- Compiz/Beryl.

    * Small businesses will find the cost aspect appealing -- especially the typical ones where major usage is only email, surfing, spreadsheets, presentations and document processing. Another appealing factor could be that one can simply "Save as PDF" in OOWriter

    * A gamer is the most difficult to get aboard. Anyone know a killer game that only runs Linux? No, not Nethack ;) (despite the fact that it had me hooked for almost a year)

    1. Re:No Generic solution by Anonymous Coward · · Score: 0

      "Anyone know a killer game that only runs Linux?"

      I'm sorry, it sounds like you've been in the land of DirectX for far too long. Most Linux software is free and open source. Perhaps you'd be better suited in the restricted jumpsuit known as Windows.

      Why would you want a game that "only runs Linux?"

      Stop people from sliding money into the dark anus of DirectX and more games will appear on more platforms.

    2. Re:No Generic solution by debiansid · · Score: 1

      Why would you want a game that "only runs Linux?"
      The motive behind my question about a game that "only runs Linux" was only this -- is there a game that's reason enough for a gamer to adopt Linux? I could probably have worded it differently.

      I'm sorry, it sounds like you've been in the land of DirectX for far too long. Most Linux software is free and open source. Perhaps you'd be better suited in the restricted jumpsuit known as Windows.
      Actually, I'm not really in touch with the gaming scene on the whole, be it DirectX based or otherwise. Also, I've been exclusively using Linux (and writing FOSS code) for some years now. So your grand conclusion that I should restrict myself to windows is utter bullshit and totally unnecessary.
  44. Playing devils advocate... by SerpentMage · · Score: 1

    >1) Internet Explorer isn't really free. It's disguised in the price of Windows.

    Firefox is not really free its disguised in the price of a computer...

    Seriously think hard about this. If I buy a computer preloaded with Windows IE is free. Sure somewhere there is an included cost of Windows, but I don't see that price.

    If I buy a computer with Linux preloaded on it then disguised in the price of the computer is some person who went through the configuration of the computer and installed everything properly so it works.

    What the Open Source community really has to begin understanding that Free or Freedom that Open Source gives you is not really an argument that most people want. People want to get their jobs done, and if that means buying higher priced hardware (eg Apple) then they will do it.

    I think this worked on the server side because freedom to configuration, twiddle and manage is actually very important on the server.

    The way I compare it as follows. Most people could not care less if their hoods were welded shut because they would rather not want to look under the hood. They just want to drive from point A to point B.

    Yet a farmer who uses vehicles wants to be able to take apart and reassemble their vehicle because they need to get things done right away. A Farmer has special needs from their vehicles and thus wants complete control or the freedom...

    --

    "You can't make a race horse of a pig"
    "No," said Samuel, "but you can make very fast pig"
    1. Re:Playing devils advocate... by JonJ · · Score: 1

      So if you can't see it, it does not exist? For instance, a GNU/Linux based computer with Ubuntu would have no extra cost for the operating system, whereas a machine with Windows would indeed have an added cost of Windows. What was your point again?

      --
      -- Linux user #369862
    2. Re:Playing devils advocate... by turing_m · · Score: 1

      "Firefox is not really free its disguised in the price of a computer..."

      A better argument that Firefox is not free, it has an income stream that is tied to Google and making your default search routed through Google (which can be changed of course). A certain percentage of users will stick with Google, giving Google more advertising revenue some of which is funneled back to Firefox.

      But that's really besides the point. Someone can always fork the Firefox code and make a new Firefox that is identical, not tied to the big G, and also free. You can't do that with IE.

      --
      If I have seen further it is by stealing the Intellectual Property of giants.
    3. Re:Playing devils advocate... by dangitman · · Score: 1

      whereas a machine with Windows would indeed have an added cost of Windows.

      Actually, this isn't necessarily true. When an OEM ships Windows, they can be paid to bundle crapware on the machine by the developers of said crapware. It's possible that the fee they get paid for bundling crapware is higher than the cost of the Windows license from Microsoft. Therefore, a machine with Windows can potentially be cheaper than a machine with no OS, or with Linux installed. (Generally FOSS developers won't pay fees to hardware vendors for bundling their software.)

      --
      ... and then they built the supercollider.
  45. Re: Value of Time to promote FOSS by TaoPhoenix · · Score: 1

    I'll join this one.

    Elsewhere, we determined that certain OldSchool types would say "Gee, the software is 'Free', so I'm confused".

    The answer is, "That's right. The professional companies make the living with customized personal support."

    Having thought about this for a few minutes, our User comes up with "So, what are *you* going to charge me?"

    "Nothing. My time today is a gift so you can get started like a demo. If you want me to manage your company's switchover, we can talk about a contract."

    In Business Terms:

    The accounting term is called "goodwill". That's what the single user-demos are building. Let the new user get started, and dig him out of a stray problem or two. The message slowly spreads that if the newcomer tried a little research, asks an intelligent question nicely, he/she'll get an answer. Then when he gets his project Out The Door, there's time to sit back and think deeply.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  46. Re:Don't care why...? by Xiph1980 · · Score: 2, Insightful

    What's with this fucking spam all of the sudden.
    Isn't is possible to add in a layer orso that blocks all those IP addresses that are used for this crap?
    Anonymous Cowardness is good and all to be able to talk about a company acting (illegal|immoral), but isn't it possible to just add a spamfilter of some kind?
    Talk to Google or something, see if you can make a deal and have a spamfilter inserted somewhere in your rackspace.
    For the meanwhile, I've just set my browse level to +1, for the first time since I registered on slashdot.

    --
    Manuals are your last resort only
  47. The best incentive to move to FOSS alternatives... by solios · · Score: 1

    ... is for there to actually BE FOSS alternatives.

    Currently these exist for Office, web browsers, IRC clients, and a wealth of programming language, server functionality, networking tools, etc.

    Where FOSS fails and fails hard is in the creative space - and I don't mean grammar checking or forty different ways to parse text. I mean, ultimately, FOSS alternatives for applications like the Macrodobe MX and CS suites, the Final Cut Studio suite, 3d Studio MAX, etc. The areas where the major ISVs are still raking in buckets of money.

    The natural response to that statement would be to extoll the virtues of The GIMP, Blender, etc - which is ultimately missing the point. I'm not talking about basic funtionality (for which both apps are perfectly useful!), I'm talking about the hard, nasty, horrifying shit that nobody wants to program without a fat salary and plenty of fringe benefits. The kind of functionality that keeps creative art nerds who can't program paying thousands - or tens of thousands - of dollars a year for the aforementioned applications.

    Beyond that...

    Your grandmother will care when it's as easy to use as the Mac you insisted she get.

    Your 3d modeling geek friend will care when something MAX or Maya compatible comes around. Fortunately, .obj seems to be pretty useable, and interchanges between Blender and Max, so (for modelling, anyway) it's down to learning curve and individual application features.

    Your video editing friend will be a real challenge to convince. FOSS is not renowned for being user-friendly, and it's really, really hard to top Final Cut Pro and its interaction with the Quicktime API. For what it does and the users it's aimed at, the Final Cut Studio is cheap.

    Your gamer geek friend wouldn't care either way, so long as it runs all of his games.

    Joe Average - who doesn't play games, doesn't use photoshop or big 3d suites, doesn't use AutoCAD.... if it looks like and functions like whatever he's used to, you could probably switch his computer, change the desktop wallpaper on the new box to whatever he's using.... and see how long it takes him to notice.

  48. Not just free but legal by florin · · Score: 1

    The 'duh, it's free' or 'you don't need to have a serial' card might seem perfectly obvious, but is in fact largely redundant. In most of the world, FOSS is not competing with free. People don't understand the difference between free beer and free speech and it doesn't matter anyway. Pretty much all software is considered free in all possible ways.

    Granted, this may not be completely true for transitional countries like the United States, where the ecosystem still supports packs of hungry lawyers prowling the inner cities, and roving bands of thugs led by software robber barons might beat down your door at any time, sometimes even backed up by what passes for law enforcement agencies over there.

    However for the rest of the world 'free' is not good enough. So even though the chances of getting prosecuted for copyright violation are slimmer than being struck by an asteroid, point out to people that they're doing the right thing by using software that is legal to use. This is not quite as easy a sell, and it will take some explaining. But at least it is just a little more relevant than 'free'.

  49. Just a note from the author: supporters, not users by MarcoF · · Score: 1

    Thanks for all your comments. Just one note: the actual, complete title of the piece is "How to turn into Free Software supporters people who couldn't care less". Please notice the difference: supporters, not users. The first paragraph is "Focus on making people support Free Software, rather than using it". Make them ask to their representatives, school boards, whatever... that Free standards and software are duly protected and preferred in some institutional settings. That is more urgent and necessary than converting everybody and their cat to _personally_ using Linux. Once you are sure that you can use only FOSS in any possible situation, because websites follow standards, Opendocument is preferred to OpenXML and so on, then you can concentrate on making more users, even if it will take decades, but only then.

  50. Re:Want to promote FOSS to the general populace? E by angryfirelord · · Score: 1

    Who did you have in mind, Daniela Cicarelli?

  51. Bingo! by PotatoHead · · Score: 2, Interesting

    I quit doing win32 tech support for free sometime in the early '00's. I will, on occasion, setup a new computer, or rebuild one.

    When that happens, I load it up with Open Office, etc... and explain the new and free stuff. I also explain why their computer got all hosed up, and that lots of shovelware, freeware, etc... can cause them lots of problems. OSS is reliable, free and useful.

    From there, they get to make their own choices, knowing they are largely on their own. (I'm not likely to rebuild again, if they've done that crap.)

    If possible, I'll answer the how to question, with an OSS application, as well.

    As noted elsewhere, the no license key bit is getting powerful these days. I leverage that a lot.

  52. The problems you face by westlake · · Score: 1
    MS Office 2007 has been a runaway bestseller at retail. The Year of Office 2007

    The zealot never considers the possibility the proprietary alternative may simply be best-of-breed. He inflates the cost by quoting retail list for the most expensive version on the market.

    If your employer has a volume licensing agreement with Microsoft, you may be able to get a full version of Office for the price of S&H. Home Use Program

    MS Office Home 2007, with a three seat license, sells retail boxed for around $125.

    The price of five replacement inkjet cartridges.

    The software is essentially a one-time purchase, it's the price of consumables and services that will eat you alive. It is calculations like these that help programs like Paint Shop Pro and Photoshop Elements to compete against the GIMP.

    Microsoft Office Home is a handsome and accessible site that consolidates resources for both amateur and professional users. OpenOffice.org plain text, pure Geek, circa 1992.

    This is inexcusable for a marquee open source project backed by powerhouses like IBM and Sun.

    It does not invite users to dig any deeper into FOSS. Rather it will have them running - not walking - in the opposite direction.

    ____ God help you if a problem with a FOSS app leads your potential convert to Slashdot and an encounter with the GNAA.

    1. Re:The problems you face by TheRaven64 · · Score: 1

      The zealot never considers the possibility the proprietary alternative may simply be best-of-breed. It really depends on how you define best-of-breed. To someone like RMS, the four freedoms are essential, and any software without them is valueless. To most, each of them has a real economic value which must be factored into the TCO. Using Office 2007 might make you more productive in the short term (or it might not. Only a use study on your workflow can really give a definitive answer to that). Each office license also requires a Windows license. Each of those licenses has to be maintained. For a corporate environment there are a few other concerns. How much does your annual license audit cost? (You are doing one, aren't you? Better not let the BSA find out if you're not...). How much is being able to access your documents in ten years worth to you? What about twenty? If you've saved them all in a format that is not implemented by multiple parties, your vendor has you over a barrel when it comes to licensing copies for new employees (your business is going to expand at some point, isn't it?). What happens when the supplier EOLs the version you are using? How much will retraining on the new version cost when you can no longer buy new copies of the old version? How much will other software that integrates with it cost? How many vendors supply third-party solutions that integrate with them.

      Even factoring these things in, proprietary software might be more economical in the short term. It might even be the only feasible option. Making value calculations based on only some of the variables is a serious mistake, however. It's interesting that many businesses will refuse to use anything for mission-critical work unless there is a second source, and yet ignore this rule for software.

      --
      I am TheRaven on Soylent News
  53. People don't trust "Free" by BenEnglishAtHome · · Score: 2, Interesting

    People have no idea that a thing, software, can be "free as in speech." I don't even go there.

    But when I tell people the software is free as in "you don't have to pay any money, you can copy to as many computers as you want, you can pass it along," they tend to look at me sideways. They are deeply suspicious. They just don't believe it. Generally, they voice two objections. The first is "If it's free, it must be crap." The second is "What's the catch? It can't *really* be free."

    At that point, it's easy to reel them in. I just appeal to their natural skepticism, make them think their view of the world is especially insightful, and feed their greed. Here's how: "No, actually, it's not crap; it's better than the stuff they charge money for. Ya see, the people who write this free software give it away to everyone so that people will use it. Every once in a while, the head of I.T. in some big company tries it, likes it, and installs it in the company. Then the company will need some customization or training or other support so they'll call the people that wrote it and give them money to help out. The software writers make big money providing support, the companies save a lot of money because free software plus paid support is still cheaper than paying the ungodly cost of MS Office for every employee, and as this sort of minor, unintended side effect, regular folks like us get to acquire and use really high quality software for no money at all. Ain't that cool?"

    The light bulb clicks on over their head. Their eyes furtively dart from side to side. Suddenly, they act like they just found a Rembrandt accidentally thrown out in the trash. They join me in the conspiracy to rip off the man (or so they think) and gladly take the CD that I'm offering.

    No, it's not 100% accurate and it does tastelessly appeal to the base instincts of the mark. It's even comparable to an end-user marketing strategy commonly used to push crack. But it gets people to use (most often) a free AV product or (occasionally) OpenOffice, AbiWord, Firefox, et. al. They can learn more deeply later; I just want them to start using the stuff in the here and now. I want them to get used to the notion of not paying for software. This approach has had the most success for me.

    1. Re:People don't trust "Free" by Anonymous Coward · · Score: 0

      >No, actually, it's not crap; it's better than the stuff they charge money for

      So, basically, you lie to them? The parts of OSS that are better than their closed source counterparts are nearly all not consumer software.

    2. Re:People don't trust "Free" by tilde_e · · Score: 1

      > People have no idea that a thing, software, can be "free as in speech." I don't even go there.

      I disagree. The average person can understand both "free from" (cost) and "free to" (use and distribute). As others have already pointed out, the skeptics are often concerned about things free from cost as those things are often gimmicks. However, people naturally expect a right to install a physical CD that they already paid for on as many computers as they want since they own it and it is in their possession; they can (in their minds) watch a DVD on as many TVs as they want (not at the same time, but many don't make that distinction).

      Your post implies that people can't feel the shackles of non-free software. I will simply cite the existence and size of the FOSS community to show that people want their freedom.

    3. Re:People don't trust "Free" by BenEnglishAtHome · · Score: 1
      So, basically, you lie to them?

      Not really. That's a matter of opinion.

      This post says it far better than I can.

  54. Re: Value of Time to promote FOSS by The+One+and+Only · · Score: 2, Informative

    In Business Terms: The accounting term is called "goodwill". That's what the single user-demos are building.

    sigh I hate to nit-pick these things, but "goodwill" in an accounting context means something completely different. Specifically, when one company acquires another, they pay an amount of cash, often (usually) well above the value of the other company's assets. To balance this difference, the purchasing company is said to have acquired a fictitious asset called "goodwill" that accounts for the difference in value between the company's assets and the paid value of the acquired company. So if you pay $10,000,000 for a company that has $2,000,000 in assets, you've acquired (in accounting terms) $2,000,000 in assets and $8,000,000 in goodwill.

    --
    In Repressive Burma, it's not just your connection that dies. slashdot.org/comments.pl?sid=314547&cid=20819199
  55. Hard, no Broadband/DVD burner by tepples · · Score: 1

    You get it from a reputable place, say the Ubuntu website.
    A couple of friends have then gone and purchased Ubuntu from Amazon...... ARRRHHHH! Three things:
    • Not everyone has a DVD recorder.
    • Stamped CDs and DVDs tend to be more durable than the cheap CD-Rs that most people use.
    • Not everyone wants to pay $360 for a year's upgrade from dial-up to broadband.
    1. Re:Hard, no Broadband/DVD burner by russ1337 · · Score: 1

      Yeah, these were two colleagues who have Broadband (unlimited GB/month).

      They also explained the reason for the purchase was to "get the real version". I thought i made that pretty clear in my original post.

  56. Most end users are not software idealists by Anonymous Coward · · Score: 0

    I'm having trouble understanding some of the earlier posts; should I have my grandma use Foo v1.0 because it's free, and ethical, and she doesn't have to click "OK" to activate the product, and it wasn't written by an evil greedy corporation, and she can change the source code and participate in the Foo community (as if)? Are those the only reasons? Has anybody considered she might not even need to use the Foo v1.0 software to begin with? Maybe she's using EvilCorporateFoo v1.0 and she's used to it and happy with it, or maybe she doesn't use either and has no plans or intentions to do so. In that case, from her perspective, Foo is just a solution looking for a problem.

    The points raised already should not be the primary reasons; they should be secondary. Primary arguments need to probe for dissatisfaction with existing software, or a problem that can be resolved by using a new software package. Ask yourself "Does Foo v1.0 remedy the user's problems, and not introduce any new problems that can't be resolved?" If you can answer that, then tell the user about Foo v1.0...and pepper your conversation with the advantages of FOSS (they'll love the "Free" part).

    If the user gets Foo, and they're happy with it, and they come back to you in a month and says "I need a program that can ...", and you find an FOSS solution, then you can hit them with "This is also FOSS, and free/easy/useful of course. Isn't this FOSS stuff cool?"

    1. Re:Most end users are not software idealists by MarcoF · · Score: 1

      "I'm having trouble understanding some of the earlier posts; should I have my grandma use Foo v1.0 because it's free, and ethical,..."

      You're right, but that may be because most posts seem to have completely missed the point, if not even the actual title, of the article: Turn people into FOSS _supporters_, not users. See the first paragraph of TFA, which explicitly says "Don't bother to convert grandma to Linux: focus on
      converting her to demand adoption of OpenDocument and FOSS in public administration because
      THAT is surely in her own interest too"

      Marco F.

  57. Article not msft friendly = more flambait posts? by walterbyrd · · Score: 1

    Anybody else notice this? I have not done a scientific study, but it seems to me that when an article is not msft friendly, there are a flood of the "N" word posts.

  58. Free = zero cost by cdrguru · · Score: 2, Interesting

    Already large groups of people believe that software is "free" - they download it, install it and use it. They never paid a dime for it. They aren't going to, because someone made it available to them for free and you can count on people continuing to do so. Regardless of any laws to the contrary.

    They have been doing this for years, since before the "Internet", although it has really taken off with the advent of warez web sites, P2P downloading and other stuff.

    You are never going to convince someone that "vendor lock-in" is bad when they consider they are shafting the vendor just as much as the vendor is shafting them. Excessive costs? What cost? They are getting this stuff for free.

    Does everyone do this? No, but it is a sizable group. Certainly enough to make a dent in overall statistics of revenue and use. The folks "in the know" about this consider the people paying to be losers and dummies, so you need a "guide" to get in with the right crowd. Information like this isn't free, especially for the people that are just graduating from AOL U.

    Arguing about "free" software is pointless to these people. They aren't going to listen because to them all software is "free". There are no "vendors", there is no "support" and there are no costs.

  59. Are We Leeches? by RotateLeftByte · · Score: 1, Interesting

    I spent a few hours today promoting FOSS at the Bracknell Computer Fair (UK). In general, we are getting a more and more positive situation and recognition of Linux and FOSS in general. We probably distributed more Ubuntu/Kubuntu live Cd's today than ever before.

    However one person today accused FOSS proponents of being Leeches. He stated that he worked(retired now) for a now defunct British computer maker that was taken over by a large japanese company and that we (FOSS proponents) were nothing more than leeches buy using the R&D of his former company and giving nothing back. His venom was only to obvious to see so I didn't try even think about arguing with him. It was not worth it. However he go me thinking about his statement.
    After some reflection, I have to state that he is 'barking mad'. Why would the likes of IBM, Sun, RedHat etc put lots of R&D $$$, Yen, GBP, Euros etc into Open source and actually want to get nothing in return?
    It simply does not stack up unless, you follow the Microsoft business model.
    But, the question remains though, how do we get this sort of person on our side?

    As an aside, many schools seem to be giving two fingers to Vista. Not through ideology but simply expense. Many schools just can't afford the hardware upgrade costs even if M$ were giving away Vista for next to nothing.

    I expect that some people simply can't or won't be persuaded.

    --
    I'd rather be riding my '63 Triumph T120.
    1. Re:Are We Leeches? by TheRaven64 · · Score: 1

      Why would the likes of IBM, Sun, RedHat etc put lots of R&D $$$, Yen, GBP, Euros etc into Open source and actually want to get nothing in return? Because any successful company tries to commoditise the complement of their own product. Microsoft make software and the complement of software is hardware. They benefited from commoditising the PC market. IBM, Sun and RedHat sell services (integration, bespoke systems, and so on) and the complements of these are both hardware and off-the-shelf software. They want these to be commodities and they want open source software so that they can make small changes and sell them as bespoke solutions.
      --
      I am TheRaven on Soylent News
    2. Re:Are We Leeches? by RotateLeftByte · · Score: 1

      re
      "open source software so that they can make small changes and sell them as bespoke solutions"

      However, the GPL license means that any changes they make (to the FOSS stuff) HAVE to be fed back thus nullyifying the uniqueness.

      Microsoft does not have to do that.
      I'm all for the likes of IBM etc improving the FOSS O/S etc in order to make their products run better. They can't directly do this with the Windows versions ( except by paying lots of $$$$ to Microsoft). This is the part that makes sense. It benefits all FOSS users is say, IBM makes improvements to Linux in order that DB2 runs better in the real world.

      This is the threat that M$ can't live with. Collaboration.

      --
      I'd rather be riding my '63 Triumph T120.
  60. Mac OS X vs. Windows Vista Ultimate by tepples · · Score: 1

    Apple? That's like the opposite of open source. At least Mac OS X has a BSD subsystem in its only "edition". On Windows, you don't get the POSIX subsystem unless you spring for Windows XP Professional (not Home Edition) or Windows Vista Ultimate (not Home Basic or even home Premium).
  61. Re: They'll Notice Linux all right... by TaoPhoenix · · Score: 1

    "they basically won't even notice the difference with switching to Linux and KDE."

    I respectfully disagree.

    You might mean that "once they use all these apps, making the final leap to Linux is far less burdensome". But it definitely is noticeable.

    However incomplete, by now all Windows users have learned certain basic concepts at a visceral gut level they don't have the language to describe. They "just do this and that".

    I have a nice friendly little Dapper Drake to my right. He's only seeing 10% usage right now, because I keep discovering these little unnerving differences. It feels like a visit to Britain where everyone drives on the left.

    My newest discovery is that apps apparently don't put shortcuts onto the desktop (at least in Gnome). So where do I find the new programs I just downloaded? (The package menu didn't clearly indicate where it went.)

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  62. Absolutely! Many believe that free = defective by walterbyrd · · Score: 1

    Free software is often associated with illegal, or spyware loaded, or trial-ware, or beta-versions, or god-only-knows what.

    No business wants "free" software that is loaded with problems.

  63. Devil's Advocate by Anonymous Coward · · Score: 0

    "If any system is more like a communist system, its a big corporate system, which has all of its components centrally planned and designed."

    They are competing against other such corporations for market share. Why should it be otherwise? I'll have none of your liberal do-gooder attitude.

    "Open source is software about the inventor, without all of that unproductive fluff of corporate programming. You make something yourself, and then you publish it. If its good, people will use it. If not, then the project quickly dies."

    If you don't get paid for it, the project dies anyway. If the developers aren't receiving money from you, what incentive do they have to cater to your needs?

    "Whereas a system in a store will be filled with hype and lies, by contrast, an open source system tells it like it is."

    In a free market, companies that lie will die out, while honest ones thrive. If it ain't broke don't fix it.

    "These days, using a copy of Windows makes it almost seem like you might be a criminal just for using it. And Windows is completely sealed up, and who knows what sort of deals that Microsoft cuts with the government."

    If it aids the War on Terror then it's worth it. Privacy is NOT a guaranteed right in the constitution but has been used to justify abominations such as abortion. Besides, you can't blame companies for what the government does.

    "Every program these days has its communities, but with open source, you have a genuine interaction between the people that write and the people that use the software. Working in an open source community is like working in an old rural town, where everyone chips in to build that neighbor's house."

    It's more like a commune where everyone is provided for, despite their laziness. What are the users doing to earn their keep?

  64. Consumer-grade software by water-and-sewer · · Score: 1

    I hate to piss on the parade here, but OSS will sell itself when the software is seen as better quality enough than the paid edition for the learning curve to be worth it. Consumers engage in a cost/benefit analysis when choosing. "I know Windows, so I'll have to learn Linux": cost. "Evolution is an almost-but-not-quite as good alternative to Outlook": cost. Whoops, where's the benefit? "But it's FREE!" Not good enough.

    How about:
    "I know Windows, so I'll have to learn Linux": cost. "Evolution does everything you want to AND does this new cool thing": benefit. If it's a cool enough new thing, people will go for it.

    I'm talking desktop software here. Linux and OSS is wildly popular on the server side because its benefits in that area are obvious and the benefits wildly outweigh the costs. Abiword is a much harder package to try to "sell" to a potential user because its benefits are not quite good enough and the cost is too high (ie the learning curve, not the price).

    I love Linux on my desktop but I use it for writing, text processing, and a whole slew of CLI apps, since I'm not much of a GUI fan. But I'm not the kind of computer user you have to convince to use OSS. Those people need software whose benefits outweigh the disadvantages. Sadly, OSS software continues to be in catch up mode on the desktop. Had the OSS folks come up with Apple's Expose and compositing desktop first, or if Abiword did some of the cool stuff that Apple's Pages does, or if Evolution did some cool Facebook/Myspace/whatever (I don't use the stuff) tie-in thingy, you could say, "why are you using that tired old software, when [OSS product] does THIS?"

    And it would promote itself.

    --
    If this were Usenet, I'd killfile the lot of you.
  65. Alzheimer's demographic? by Anonymous Coward · · Score: 0

    He hated calling me up, asking me where that Office XP CD was only to have me tell him I have no idea.

    So then your solution is to focus on the "I have Alzheimer's" demographic?

    Most people just want their computer to work and don't want to jump through a million hoops and keep track of that one cd-case whenever they want to install software on their new laptop.

    There's only one CD... how hard could it possibly be to keep track of? Or if you need them laying all over the place... just make a copy. It's not illegal to make copies, you only get in trouble for having one licence and putting it on ten computers. In fact, if you want to Slipstream the service pack into the install disk, you actually HAVE TO burn the CD.

    Or.... you could just copy the files onto a file server.

    So this is a really bad FUD point, since it doesn't stand up to reality. Which is not to say the other, more established FUD points are any more realistic (like the FOSS is more secure FUD point).
    1. Re:Alzheimer's demographic? by Risen888 · · Score: 1

      just make a copy.

      Shouldn't have to.

      Slipstream the service pack into the install disk

      Shouldn't have to.

      just copy the files

      Shouldn't have to. We've moved on. Apt-get or get out.
      --
      Hey, I finally got my first freak! Took you long enough!
  66. Case Studies - especially for business by walterbyrd · · Score: 1

    You have to convince the PHB that other businesses are using the F/OSS software successfully. Very few businesses want to go out on a limb just to save a few bucks. But, if the PHBs think they are burning up their budgets unnecessarily, they may give F/OSS a chance.

  67. Know your enemy (erm i mean friend) by Anonymous Coward · · Score: 0

    The easiest way to get people to start using OS products is to figure out thier week spot, then next time you mention firefox/linux/gimp/thunderbird you can go, "oh and it can...."
    e.g my mate liked cute animals, so i offered her amor ( a little pointless animal that talks rubish (alot like paperclip)

  68. Just explain it to them by shadowmage13 · · Score: 1
  69. Re: Getting Jobs Done... by TaoPhoenix · · Score: 1


    With Microsoft's new version of Office, my coworker is ... NOT getting her job done, because MS moved everything.

    Then when it came time to buy a new computer fleet, that hit for MS Office suddenly racked up. We went with it anyway, but the price tag earned a Frown.

    Frowns at price tags are the seeds of FOSS conversion.

    The only sales barrier I run into is that it's "okay" for people to be erratic on Windows, but it's "not okay" to show the efforts of learning Linux. That's why I'm reserving my initial Thundering NewBirdy questions for the slightly-more-forgiving environment here before I take a stab at rolling it out at work.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  70. Pidgin does not support voice or video chat by tepples · · Score: 1
    The following are representative of comments that you might get. How would you handle them?

    When people are buying a new computer, I encourage them to try OpenOffice before buying MS Office. I'm pretty sure that OpenOffice.org won't run Stone Edge Order Manager, an application written in Access+VBA that my employer uses to track inventory and orders for over 150,000 distinct products.

    When people complain about the loud ads in AIM, or having to run 4 different programs for AIM, Google Talk, MSN and Yahoo, I promote Pidgin. I installed Pidgin, and now I can't use voice and video chat.

    When somebody can't get a media file to run, I suggest they try out VLC. On my machine running Windows XP, VLC cuts off the first second and last second of Vorbis files that I play through it. (But I did get it to work by going to Vorbis.com and downloading the illiminable codecs for Windows Media Player.)

    Once somebody is using most of the above software on Windows, I might suggest they try Linux if they voice a complaint about Windows I tried this Linux thing, and SANE didn't autodetect the Microtek ScanMaker 4850 USB flatbed scanner that I own. I visited the SANE Project web site, and the model is listed as unsupported. The scanner came with a CD with drivers designed for Windows; is there a way for me to use these under Ubuntu? Or would I be the other who got a Mac?
  71. Re: Business vs. 0 cost... by TaoPhoenix · · Score: 1


    Not anymore.

    We ended up getting Office on our machines anyway, but only after carefully discussing software unity and advanced feature issues. To win the day, there had to be a reason to usie it when placed opposite the zero cost Open Office I am happily using on my personal machine.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  72. You get what you pay for by tepples · · Score: 1

    Just tell them its free, that will at least get their attention. Ever heard of a Veblen good? The old adage "You get what you pay for" causes some people to take sticker price as a (however weak) indicator of a good's quality. It ends up making demand for some goods much more inelastic than some advocates of free(beer) software think.
    1. Re:You get what you pay for by nurb432 · · Score: 1

      "free" is just to get their attention. Then the real sales job begins.

      --
      ---- Booth was a patriot ----
  73. OpenDisc *IS* the OpenCD by Anonymous Coward · · Score: 0

    The guys moved project and the OpenDisc is built on the OpenCD codebase. You've also got the OpenEducationDisc for the kiddies and students.

  74. Simple. by SCHecklerX · · Score: 1

    Show them something from FOSS that solves their particular problem more elegantly and easily than the closed (or perhaps nonexistent, better yet) solution. Otherwise, why *should* they care if what they have works well for them and causes them negligible frustration? If the free alternative doesn't do what they want, people will spend money on something else. Everyone's time, as well, has value to them. If the OSS (or the commercial, it goes both ways) takes too much time, they will look for something else, or just forgo doing that particular thing with their computer.

  75. OpenDisc && OpenEducationDisc by pluke · · Score: 1

    Not preaching, just serves as a nice gift that meets a lot of needs and lets your friends discover FOSS at their own speed. Try out the OpenDisc and OpenEducationDisc projects at www.theopendisc.com The OpenCD is dead, but the main guy is working on the OpenDisc now.

    --
    "all through my house i set up traps, it seems like the rats have a map, so now i feed the rats crack" - Donald D
  76. Webcomic Explains It ... by Anonymous Coward · · Score: 0
  77. won't happen until you get your story straight by Anonymous Coward · · Score: 0

    The problem with slashdotters promoting FOSS is that they, themselves, don't practice what they preach. Slashdot is full of Apple fanboys and fangirls who preach the virtues of iPhone and iPod, which are completely closed platforms, and Macintosh, which is a largely closed platform (I don't hear many fanboys/fangirls replacing their Mac OS X with Darwin to be FOSS).

    You can't be simultaneously an advocate for both FOSS and Apple products. That's like being simultaneously an advocate for FOSS and Microsoft products. It's all fine and good to ditch the evil empire, but choosing Apple over Microsoft is like choosing the Romulans over the Klingons.

    There are alternatives to Apple, and most of them are cheaper. Instead of Mac OS X, choose Ubuntu. Instead of a Mac laptop, buy a generic. Instead of iPhone and iPod, get a Nokia N800 or N810 and use a free phone with Bluetooth to make your calls.

    1. Re:won't happen until you get your story straight by Ash-Fox · · Score: 1

      The problem with slashdotters promoting FOSS is that they, themselves, don't practice what they preach. Slashdot is full of Apple fanboys and fangirls who preach the virtues of iPhone and iPod, which are completely closed platforms, and Macintosh, which is a largely closed platform (I don't hear many fanboys/fangirls replacing their Mac OS X with Darwin to be FOSS).
      You are mistaken, FOSS believers do not use Macs or Windows if they can help it.

      That said, there are the continuous Mac promoters who do the same boring story in every pro-Linux article saying something among the lines that they were once Linux users but they got tired of insert problem solved almost a decade or over a decade ago and so they switched to a Mac. Mac being great because it can run the same Linux applications (in my experience, very badly - especially when it comes to X11 support). There are even those that claim that OS X will run Linux binaries, which is a blatant lie.

      You can't be simultaneously an advocate for both FOSS and Apple products. That's like being simultaneously an advocate for FOSS and Microsoft products. It's all fine and good to ditch the evil empire, but choosing Apple over Microsoft is like choosing the Romulans over the Klingons.
      I believe you are confusing two groups I have mentioned above.
      --
      Change is certain; progress is not obligatory.
    2. Re:won't happen until you get your story straight by dangitman · · Score: 1

      You can't be simultaneously an advocate for both FOSS and Apple products. That's like being simultaneously an advocate for FOSS and Microsoft products.

      Why not? I advocate what works. I support FOSS philosophy, but I also use proprietary software. Software isn't a religion to me, it's a tool. Saying you have to use one or the other is not going to helpo promote FOSS. Especially if you imply that people are traitors to "the cause" if they use proprietary software. I support freedom. That includes the freedom to choose. I think it's more hyprocritical to say you support "freedom" but only if it is from a certain subset of choices.

      Instead of a Mac laptop, buy a generic. Instead of iPhone and iPod, get a Nokia N800 or N810 and use a free phone with Bluetooth to make your calls.

      That doesn't make any sense. All of the hardware you mention is made by big corporations. Why is a non-Mac laptop any more "freedom friendly" than a Mac? What makes a Nokia phone more "free" than an Apple phone? Do you think that companies other than Apple make hardware out of the goodness of their hearts, rather than for profit? Sounds like a religious argument to me.

      --
      ... and then they built the supercollider.
  78. Re:Supporters and users by TaoPhoenix · · Score: 1


    I submit that the best supporters are impassioned users.

    Suppose you call me a Linux Supporter... I'm all for the philosophy. That's why there's a nice little Drake sitting next to me.

    But a supporter has to be knowledgeable and fluent to succeed in presenting a new idea different from the status quo.

    By now I'm passably fluent with Firefox, and I can at least get what I need out of Open Office. But I still haven't learned enough Linux to be able to *present* anything.

    As for "people who don't care"... all people will begin to budge by microscopic degrees simply upon hearing that a true choice exists. They may decline for all the usual spectacular reasons, but they can't completly forget.

    Anyone I have ever had to present something to asks one question. "Does it do X?" If not, *or if you flub the presentation*, they settle back into their safety zone again. The decision zone to keep them interested is about seven seconds. If you can get past the "does it do X" question, they tend to open up for at least a few more minutes, and really spend a little effort starting to think about the brave new world.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  79. Third question: by SanityInAnarchy · · Score: 1

    How many customers had help?

    If they just plugged it in for five minutes, by themselves, and didn't like it (couldn't figure it out, etc), that's absolutely something we need to work on, but it's not a reason not to talk to people who you can actually support at least long enough to get them running.

    --
    Don't thank God, thank a doctor!
  80. Opportunity Cost of FOSS by Anonymous Coward · · Score: 0

    Free isn't free if it means spending more time learning my way around a new system (and compensating for its limitations) than the time it takes to make the necessary safeguards to run Windows smoothly (which, granted, is way too long).

    Just something from the point of view of someone has has voluntarily not switched to open source...

  81. Re:I just don't care by Naughty+Bob · · Score: 1

    Nobody's telling you what to do, it's about pointing out the benefits of the alternatives. If the general population drove $10,000 Nissans, and you could get a Bugatti Veyron for free, why wouldn't the kindly Veyron enthusiasts point this out to their benighted counterparts?

    --
    "Be light, stinging, insolent and melancholy"
  82. Re: VLC by TaoPhoenix · · Score: 1


    It's all about education.

    I have never heard of VLC, and as remarked in a post farther below, I too had the question "does it do X"?

    For me, the killer feature is the ability to play Tracker files. Undiscovered glitches aside, I am pleased to note that VLC does play tracker files. It now joins DeliPlayer as a music player.

    WinMedia11 thrashed how my machines handle my army of 3rd party music players. Their whole point is that they double as flash drives that can handle a few tunes as well. WMP11 locked them down in some weird way. When I uninstalled it, the players returned to normal.

    Later I will examine VLC to see if it can also adequately serve me for video playback. If so, then this is one more successful FOSS conversion.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  83. Re: GoodWill by TaoPhoenix · · Score: 1

    I agree. The Goodwill realized in the sale is merely the final monetary valuation to the growing intangible value created.

    FOSS defines the value of the software itself as zero. But the organizational structure connected with a particular project becomes a joined part of the holistic endeavor. When a successful FOSS project acquires money while changing hands, it is through the built up intangible value.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  84. Re:Supporters and users by MarcoF · · Score: 1

    "I submit that the best supporters are impassioned users."

    Sure, no question about that. The point of my article is to just say
    "such supporters aren't enough to guarantee FOSS survival, so it is
    urgent that they find ways to convince others to support (which is
    not necessarily equivalent to "use") FOSS and open standards by governments.

    Marco F.

  85. Maybe Linux needs to become an appliance? by Cannelloni · · Score: 1

    I'm a Mac user myself, so maybe I don't have the right outlook. But I think for most users, a computer is just another machine: they don't care, as long as it looks the same and does the same boring stuff. So, most of the time, Windows, MS Office and Internet Explorer (or maybe Firefox) make up "the computer", teh "enabler". Maybe that's what Linux needs to become: a generic appliance that people associate with a particular activity: "the thing that does that", so to speak, if you know what I'm getting at. Just like the Mac is "the thing that does what I want to do", Linux in its many guises and shapes needs to be something you just turn on, like a TV or radio, and just use. Mu wife has that relationship (!) with her computer, an iMac 20" Core 2 Duo (oh yes, I am in the Mac business): she never turns it off. It goes to sleep and she just uses it. It had been three weeks since the last restart when we had some people over the other day and I felt I had to look for software updates, which prompted a restart... It's an appliance that does text editing, a little coding, photo editing , records and plays music, and so on. It's no longer a machine that's a great mystery: its just works, like a hi-fi system or TV. And that's part of the beauty of good software and hardware design, in my opinion.

    --
    Beauty is in the beholder of the eye.
    1. Re:Maybe Linux needs to become an appliance? by Ash-Fox · · Score: 1

      I'm a Mac user myself, so maybe I don't have the right outlook. But I think for most users, a computer is just another machine: they don't care, as long as it looks the same and does the same boring stuff.
      I agree entirely. Most users at the end of the day just want to get their tasks done.

      Maybe that's what Linux needs to become: a generic appliance that people associate with a particular activity: "the thing that does that", so to speak, if you know what I'm getting at.
      I think OLPC, EeePC are leaning towards this model.

      It's already being used in appliances like Mobile phones (beating Microsoft in mobile OS market share), set top boxes like TiVO etc.

      It's an appliance that does text editing, a little coding, photo editing , records and plays music, and so on. It's no longer a machine that's a great mystery: its just works, like a hi-fi system or TV. And that's part of the beauty of good software and hardware design, in my opinion.
      I would say Linux does seem to follow this guise when it comes with specific purpose hardware.
      --
      Change is certain; progress is not obligatory.
    2. Re:Maybe Linux needs to become an appliance? by Cannelloni · · Score: 1

      Yes, and I think it is inevitable that Linux will replace Windows as the mainstream operating system in most business applications - especially if you consider what a strange creature Windows Vista has developed into, and the direction Windows appears to be moving generally - and perhaps in the homes, though that will require more work. However, this will take some years. To speed up the process, there ought to be a movement towards standardization, so that any given software application or hardware device will work seamlessly with any flavour of Linux, or preferably the establishment of a common base system, so that any variations between the various distributions will be more or less cosmetic and superficial. But even if this happens, the user interface is a most important aspect: this is what the user experiences, and this is how he or she gains experience of what it is like to use the appliance. At the moment, many desktop environments for Linux, notably KDE, try to look and feel a lot like Windows. My gut feeling is this is the wrong way to go forward. But I'd better leave that to the KDE and Gnome camps to figure out.

      --
      Beauty is in the beholder of the eye.
  86. How to promote FOSS? Change the message. by Pathway · · Score: 1

    Sure, FOSS has lots of good things about it. Free as in beer, Free as in speech, More eyes on the code, Lower cost of ownership, on par or better performance than the alternatives in many cases...

    But I don't think that's how you will get most people to support it. Instead, you need to change how they think about FOSS... So, I propose that we use this way of thinking:

    FOSS is the software world's Standard of Living.

    I'll take a very strong computer software industry with a lot of competition and that many users are willing to pay for: AntiVirus software. There are many players here willing to compete for this market. Now, what of the open source solution? ClamAV is an excellent anti-virus solution. It's able to catch and clean most of the viruses which appear in the wild. It's not the best, but it's awfully good. Sure, it has its drawbacks (in particular, the inability to check in real time on a Win32 box) but that hasn't stopped it from being used in many products like Firewall, mail servers, file servers and others.

    So, this means that ClamAV is available to everybody, no matter what platform or price point. Not made for your platform? Port it yourself. You can't do that with the proprietary options.

    If we promote FOSS as the standard of living, then hopefully people will want to contribute to the standard of living. Thanks to the "Standard of Living", nobody will have to go without an Office Suite anymore. (Thank you OpenOffice.org, and the others like KOffice and AbiWord!)

    This is Just how I would promote it.

    --Pathway

  87. Re:Want to promote FOSS to the general populace? E by schon · · Score: 2, Funny

    Who did you have in mind, Daniela Cicarelli? More likely CowboyNeal. :)
  88. Trusting/Verifying a software license by NetSettler · · Score: 1

    Everything else is free too, if you are willing to ignore the law, which a lot of people are.

    Part of the problem is: how does someone know it's free? Certainly the fact that it comes affixed with such a label doesn't tell you that--how do you know you're getting it from someone who is reliable if it comes in a free pack from anyone. If a van pulls up on the street and offers you something that looks like a consumer item at radically reduced price, you're already on alert... is the stuff stolen? You can get a lot of nearly free versions of DVDs of movies off of the net, too, but they turn out to be bootlegs. If people are charging media cost for disks of so-called free software, software that obviously took time to produce, how is that not going to look the same to someone who isn't technically savvy? Sure, to someone who is comfortble browsing Sourceforge it might work, but to that person's mom?

    The trust issue is a serious one, and the open source community deals with that by a set of mechanisms that involve finding trusted sources. But just handing someone a disk and saying "you can use this" is not it. It requires technical and legal sophistication to know you're not becoming (or just paying) a criminal by buying. It also requires fair technical sophistication to know where to get updates, etc...

    You're not necessarily doing a non-technical person a favor by getting them into this. It's like getting someone to buy a car that has to be maintained oneself instead of getting them to buy a name brand with people that can maintain it. That's great for people who like being tinkerers, but not for everyone. And I'd think most people who can't fix their own car would be pretty suspicious of buying from folks who give away cars for free and said "don't worry about the cost, I'll make my money on the maintenance."

    --

    Kent M Pitman
    Philosopher, Technologist, Writer

  89. And what happens then? by Fri13 · · Score: 1

    Then when you are telling someone that what is Open Source community and what is GNU/Linux and why it is called Linux and what really is Linux as kernel and what is Operating system, what does mean "Distribution". Somekind troll comes out yelling that "Distribution" is meaningless because distribution = Operating system and there is currently over 400 different Operating system what just use Linux as kernel and normal user cannot install applications by same way to fedora as to Ubuntu and how Operating system really is everything what comes with that installation media (on CD/DVD) and Operating system includes support, brand, different installation method (via RPM or DEB files). And then troll starts telling that how open source has nothing to do with different "Operating systems" (Distributions) and even that GNU/Linux is very modular, operating system is everything and operating system includes web browser, office applications, multimediaplayer etc etc.

    And then there you are trying to tell for user who dont know a shit about computers, what really is operating system (linux + libc + bash + few others) and what difference is Microsoft Operating systems and different GNU/Linux distributions.
    And because it is much easier for new user joe to believe troll because he gives good examples like "diffferent OS is with different interface and different support by different companies" and game is lost. Then "new user joe" sees over 400 different OS and not whole community working together, but against each others and then joe installs windows because it is so easy to know what operating system you have and you get support easily.

    1. Re:And what happens then? by Ash-Fox · · Score: 1

      and normal user cannot install applications by same way to fedora as to Ubuntu
      Staroffice, crossover, unreal tournament seem to install the same way for me, no matter which distribution I use.

      and how Operating system really is everything what comes with that installation media (on CD/DVD) and Operating system includes support, brand, different installation method (via RPM or DEB files).
      The LSB model of cross-distribution applications is to use RPM packaging, which is supported by even Debian and Ubuntu.

      And then troll starts telling that how open source has nothing to do with different "Operating systems" (Distributions) and even that GNU/Linux is very modular, operating system is everything and operating system includes web browser, office applications, multimediaplayer etc etc.
      Nope, open source is about having access to the code. That said, there are specific groups that believe that all software should be free and open, others which just see the technical benefits of software being open source and so on.

      And then there you are trying to tell for user who dont know a shit about computers, what really is operating system (linux + libc + bash + few others) and what difference is Microsoft Operating systems and different GNU/Linux distributions.
      Honestly, the extent of my platform advocacy to anything is just recommending what I think does the job best from a technical stand point. Be it a Linux system like the Eee PC for cheap, mobile computing just to do e-mail, web surfing or Windows Server for running things like asp.net.
      --
      Change is certain; progress is not obligatory.
  90. Re:Nickel and Dime BS. by ClosedSource · · Score: 1

    "At this point you can point out the billions of dollars being made by IBM, Red Hat and others who provide services for what they give away."

    Sure, it's not as if IBM was making any money until FOSS came along. And all of Red Hat's original proprietary applications weren't selling that well, so they adopted the "let somebody else do the work" model and the rest is history.

  91. Do it because... by Anonymous Coward · · Score: 0

    ... it's patriotic! That marketing ploy seems to work well in most other places.

  92. Those posts appear on every article. by Macthorpe · · Score: 0, Flamebait

    No, you're letting your own bias get in the way. There's plenty of those posts on every article.

    Why do people feel the need to find a conspiracy in what is really run-of-the-mill trolling?

    --
    "It does not do to leave a live dragon out of your calculations, if you live near him." - Tolkien
  93. Re:Don't care why...? by Thexare+Blademoon · · Score: 1

    Slashdot spam content is like the tide. Sometimes it's high, sometimes it's low, but it's always there.

  94. Re: VLC by Anonymous Coward · · Score: 0

    Later I will examine VLC to see if it can also adequately serve me for video playback.

    Dude. V is for Video. HTH

  95. Arguments from the origins by Bashr · · Score: 1

    Hello,


    On the argument "IE is free as beer", no need to say "it's in the OS price" because anyway, they will have paid for it so you'll be answered "as I paid, I'd better take profit".
    On that point, FF has an added value that anyone can understand: the thousands of add-ons. I use 6 or 7 like weather, mouse gesture, gmail bookmarks, download managers, signature manager... Something else: I don't understand why, but I know many people who have at the same time Google toolbar, MSN toolbar + yahoo + AOL + unknown toolbar which is very stupid. I think FF users are more prone to avoid that. The Community is and will ever be the biggest strenght of FOSS, whether you are part of it or simply "leecher".

    Further: they are not coders so they don't know what free code is. Ok. Tell them that in their future company, they'll have some proprietary specific-database. If one day they wish to quit the supplier, they might lose their database. It's like an Iphone : you're AT&T and you can't change. But if they have the hum... "free" Iphone, they could go Cingular and else. Could say the same for AAC or DRM music.

    At last, for the free as beer, they could save money on their OS, their Office Suite, their Antivir and Firewall (if they switch OS), their burning apps (no Nero or Easy CD Creator), and save the annual fee too.

    hope it helped
  96. walk them through it on a spare by Anonymous Coward · · Score: 0

    Offer to loan them a spare to run along side their legacy system. Walk them through it on a spare, start with the full installation all the way up to adding packages with the package manager. Fedora KDE or Kubuntu are recommended. By then most fears are allayed. They'll see how darn easy is to install and configure. They'll see how darn easy it is to install programs and ask why it can't be so easy on the legacy system.

    Usually what happens next, at least for the power users, is that they go out on their own and set up their main computer as dual boot during the next "reformat and re-install" phase. After that, they'll be looking for open source programs almost exclusively.

  97. FOSS has to be *better* than non-free software by Fortunato_NC · · Score: 1

    There are many examples of FOSS solutions that are widely used, some even more widely than their close-source counterparts. What these solutions have in common, is that they outperform their closed-source counterparts. Think LAMP-stack webservers, compared to IIS and SQL Server-based ASP platforms. Think Perl, compared to other rapid-development, scripting, or reporting packages. IMHO, it's pretty simple to most people:

    if((Benefits(FOSS) - Cost(FOSS)) >= (Benefits(closed-source) - Cost(closed-source))) {
        use_open_source;
    } else {
        use_closed_source;
    }

    FOSS advocates have to realize that closed-source products benefit from the marketing muscle behind them. Perceived benefits are real benefits when it comes to purchasing and deployment decisions. To come out on top, then, FOSS has to deliver benefits (both real and perceived) to the user that are GREATER than those from closed-source solutions. This seems counter-intuitive at first. To the untrained eye, an equally functional "free" product should beat out an expensive solution everytime , but ultimately, the marketing effect adds to the value consumers derive from closed-source software, and that means FOSS solutions have to do more than match their counterparts, they have to outperform them.

    --
    Blogging Weight Loss, Distance Education, and more at verlin.com
    1. Re:FOSS has to be *better* than non-free software by westlake · · Score: 1
      LAMP-stack webservers, compared to IIS and SQL Server-based ASP platforms. Think Perl, compared to other rapid-development, scripting, or reporting packages. IMHO, it's pretty simple to most people

      all the examples you have named are "marketed" to the developer, the IT pro.

      all are backed by a strong, stable, organization which understands the needs of the pro and which the pro can have confidence.

  98. Re:However, the community is part of the problem.. by LingNoi · · Score: 1

    Never fear! Just tell your friends to pay me $150 and they can ask me as many questions as they want. Hell I already do it for free, I might as well get paid for doing it.

  99. Marketing 101 by LingNoi · · Score: 1

    It's not that people don't care, it's just like any product. You have unknown product X and known product Y. Most people are more likely to go with Y because they know it better.

    If you want to get people to understand FOSS better then run some advertising, setup some laptops that people can play with at product demonstrations, get your brand out there so when people see your logo they immediately think about your product.

  100. Next week on Slashdot by sootman · · Score: 1

    Getting people to change their mind about religion or politics.

    Fact: most people, as is the topic of this thread, Do Not Care. Are there problems with closed source software? Sure. Are there benefits? Believe it or not, yes. Are there good things about OSS? Of course. Are there problems too? You bet! So even if you "solve" one problem by moving to an OSS package, you're likely to be creating another at the same time. And since you're the one pushing it, you'll likely become the 'de facto' support person at best, and the person whose fault it is that things don't work at worst.

    Not that I don't love OSS. But pushing it just because is just as bad as, if not worse than, arguing about religion or politics.

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  101. best tool for the job please and thankyou by icepick72 · · Score: 0, Redundant

    It's the wrong approach to make closed-source users look at open-source alternatives and vice-versa. Instead, give them a list of available tools (both open and closed) that might meet their need. Let them make the decision based on the best tool for their need. Best tool for the job is the way,not good to bring politics into the mix.

  102. Something is very wrong when an operating system.. by Cannelloni · · Score: 1

    ...needs to be promoted to people who "don't care". If Linux is so great, free and open, how come only 5 percent of all computer users utlilize it as their main operating system? I don't have the answer, but I suspect it has to do with the fact that there are at least 10 major distributions that each work slightly differently, and virtually no brand awareness to speak of in the market place. Also, maybe Linux (and by that I mean the various distributions, not the kernel or underlaying systems) has a way to go yet before it can be an operating system for "everybody".

    --
    Beauty is in the beholder of the eye.
  103. Why vendor lock in is seen as a Good THing by EmbeddedJanitor · · Score: 1
    If you get everything from one place, then there are less people to blame and less chance of stuff not working together.

    Yes I know that might be BS, but that's the way many people look at it: If you a Panasonic TV then buy a Panasonic DVD player because they will work better together. Have Windows? Use MS Office. Have a Toyota? Install Toyota branded spares.

    Regardless of the facts, PCs are seen to be Windows machines and anything else is "aftermarket".

    --
    Engineering is the art of compromise.
  104. Obvious counterexample they'll understand by Anonymous Coward · · Score: 0

    "I guess Google can't be any good, either, since they let you use that as much as you want for free. Just curious: how much do you pay per month for your search engine?"

    "And stop calling me Shirley."

    1. Re:Obvious counterexample they'll understand by Irish_Samurai · · Score: 3, Insightful

      If you think Google is free, you don't get it.

      Search isn't Google's product, you are. They sell your eyes to advertisers. Search is just the honey pot to get you there.

      Why are people so blatantly naive?

    2. Re:Obvious counterexample they'll understand by Anonymous Coward · · Score: 0

      If you think Google is free, you don't get it.

      If everybody already "got it", we wouldn't need to explain free software to them. The point of this exercise is to come up with an argument for convincing people who "don't get it", not to analyze business models. And it costs $0, so while it's not "free software" in the FSF sense, it is free to me. (I don't click any Google ads, so it costs them to provide the service, and they don't get paid when I use it; I'd say that's free.)

      Search isn't Google's product, you are. They sell your eyes to advertisers. Search is just the honey pot to get you there.

      Sure, but this is exactly the same as free software. Firefox isn't the product; Dave and Blake are. Firefox is the honeypot. Free software is (besides the masturbation aspect) just really cheap advertising for programmers. For these two, it worked quite well.

      Why are people so blatantly naive?

      Good question. Why do you think that Google is any different from Firefox in this respect? In both, you're just using the honeypot, and others (Google, Dave and Blake) used you. As long as the honeypot provides what you want for the price you want ($0), why does it matter if others think they can profit off of your use of it?
    3. Re:Obvious counterexample they'll understand by rkcallaghan · · Score: 1
      Irish_Samurai wrote:

      If you think Google is free, you don't get it. Search isn't Google's product, you are. They sell your eyes to advertisers. Search is just the honey pot to get you there. Why are people so blatantly naive? Perhaps to some of us, Google [Service] is the product, and our eyes are our currency. Google has been successful by making this exchange work in both directions. I get something I want (for me, mail and search), at a price I am willing to pay (viewing text ads).

      I was not willing to pay the price Microsoft asked (viewing flashing pictures); at that point the price was too high and I used to use that other currency (dollars) to pay someone else to give me what I wanted with no ads at all.

      Many of us naive folks use "Free as in Beer" and not "Free as in zero expenditure of anything of any kind whatsoever".

      ~Rebecca
    4. Re:Obvious counterexample they'll understand by mweather · · Score: 1

      Google has ads?

  105. Re:Just a note from the author: supporters, not us by YrWrstNtmr · · Score: 1

    Thanks for all your comments. Just one note: the actual, complete title of the piece is "How to turn into Free Software supporters people who couldn't care less".

    On the DVD's I give out (referenced above, similar to TheOpenCD), I'm going to start printing "Give a copy of this to someone else. It's legal".

    But first you have to make them users.

  106. Re:Article not msft friendly = more flambait posts by Russ+Nelson · · Score: 2, Interesting

    What's the "N" word? Do you mean NIGGER? Or do you mean NOLDEMORT? Why are there words we can't say? Thinking that words intrinsically have power is a pre-scientific idea. It's superstitious.

    --
    Don't piss off The Angry Economist
  107. Not locked...sort of by johnnyheavens · · Score: 1

    How about, the biggest disadvantage with Free Software is being locked in or limited in changing vendors...what about from he perspective of service and support. Good or bad, ms (and apple to a lesser degree) has done a great job of marketing "ms professionals" and has created an industry around/for people who know their products and then support them. Now if you are mom, pop, or the smaller business you might be able to get help with your OSS by looking in the phone book or you might not. Now try getting help with an ms based product or find an apple store and while competency will vary, you'll find a pro right away and that to many is not locked in to a vendor. Being able to call any PC shop up for help, that is another kind of freedom that the OS community has to conquer and can't claim on the same level as most proprietary products. I do think this will change with time and Canonical, RH, Suse, are examples and perhaps exceptions but it's nothing compared to the other guys. I think this is changing of course. Much in my family have been running Unbuntu for a few years now and the young ones will be just as comfortable with it as anything else but you can't ignore the barrier of familiarity and easy access to support.

    Even the attitude of some already posting here are great examples of why people feel locked in if they go OS. "I won't help them if it's not OSS..." IMO it's the wrong attitude and does nothing for the cause of OS. If you don't want to help then don't but don't make blame it on OS or not OS. Without starting a flame war...some of the time the OSS isn't solution is not near as good as others available.

    1. Re:Not locked...sort of by sinthetek · · Score: 1

      FOSS and proprietary support models both have their advantages and disadvantages. There may be plenty more MS admins, but a higher percentage are possess true technical skill/knowledge that they should to charge the amount that they do. This is hard to rectify given that MS and other proprietary vendors are so secretive about their products and is a great justification for many of them to rip customers off ("Well, cannot get definitive answer from vendor or find proper information online, so I'll just blame hardware and/or disk corruption and make some more money; after all, professionals cannot just say they dont know").

      I actually had a friend who works at a hardware sales/repair store tell me his boss reprimanded him for recommending Firefox as a preventative measure against malware; the rationale behind this is that it's bad for business. If you think about it, it's not surprising... many people get into computers thinking it will be easy money so they pick what appears easiest to specialize in, any real nerd would have to get paid a fair amount to endure windows in a technical environment for any extended period and everyone in our society these days seem to condone, if not encourage, exploitation of the ignorant.

      That isn't to say all hardware shops and MS support is that bad but I'm willing to bet a high percentage are. The thought of knowing exactly where to go for help may seem appealing and safer to them, but in reality this safety is an illusion unless you have a whole lot of $$. Unfortunately there is little choice because unless you already know some fairly computer literate friends, you will end up sifting through malware and software clone sites for hrs trying to find decent fixes online

      OTOH, you have FOSS support; These technicians are more likely to know what is really going on with your product than some kid reading a script and/or have more direct access to whoever does have appropriate knowledge. Finding software alternative fixes on your own is usually pretty simple and rarely requires more than sifting through a couple of google results. This may seem unappealing to many, especially at first, but considering how long people usually have to wait on tech support, the irrelevant question redundancy and, worst of all, the hold music...

      Honestly, the whole lack of support/information is the exact reason why I switched to FOSS software entirely in 2000. Trying to get any form of support/tech info on most apps was near impossible and I couldn't/can't afford to dish out $50-200 on a replacement I don't even know will work everytime one breaks and I'm sure many people feel the same if they have ever had similar problems...

      I don't know if that attitude if refusing to help is bad for FOSS... they already have plenty of support, right? The main argument people cite for not switching to FOSS is lack of support yet the most frequent questions FOSS developers are asked are related to proprietary software.

      I do not understand the rationale of expecting an FOSS developer supporting software he knows little about for free, all the while he is struggling to produce quality code to benefit everyone yet you expect them to help others ignore their causes? This seems foolish considering there is no better way to illustrate what a great advantage free/open info is, IMO.

      It sounds like the same sort of rationale many webdevelopers have these days... It is blasphemy to make a site that isn't IE compatible, eventhough you are being asked to spend countless hours for free to fix what people at MS were paid millions for. Many of these same developers will create horrid java sites and such assuming everyone will have adequate hardware and must be cheap if they don't. This sort of rationale seems a bit backwards to me in the context of people who give two shits about society, though it is logical if you are a greedy bastard only interested in making money (ie disregarding the poor entirely). It isn't truly about support, it's about where the money is

      In conclusio

  108. Re:The best incentive to move to FOSS alternatives by Ash-Fox · · Score: 1

    Where FOSS fails and fails hard is in the creative space - and I don't mean grammar checking or forty different ways to parse text. I mean, ultimately, FOSS alternatives for applications like the Macrodobe MX
    Yep, there is no FOSS alternative to creating a proprietary file format used for animation. But that would be a really ironic piece of software if it did come into existence.

    and CS suites
    Talking about Photoshop, what is wrong with with the OSS software known as Krita?

    the Final Cut Studio suite
    I heard Kino was getting popular in some places, I don't know how well it compares though to Final Cut Studio. Got any ideas exactly?

    3d Studio MAX etc.
    I'm not a animation expert, but I did here of this thing called Blender ... How does that compare?

    The areas where the major ISVs are still raking in buckets of money.
    I have doubts that will change within the next hundred years.

    I'm talking about the hard, nasty, horrifying shit that nobody wants to program without a fat salary and plenty of fringe benefits. The kind of functionality that keeps creative art nerds who can't program paying thousands - or tens of thousands - of dollars a year for the aforementioned applications.
    Which is what exactly? Krita does CMYK, 32bit colors and has what some consider a better interface to the Gimp - which is the only issues I ever hear about when it comes to the Gimp compared to Photoshop. Since I'm not a animation expert, what features are lacking exactly in Blender?

    Your grandmother will care when it's as easy to use as the Mac you insisted she get
    I know older people don't like change.

    Your 3d modeling geek friend will care when something MAX or Maya compatible comes around. Fortunately, .obj seems to be pretty useable, and interchanges between Blender and Max, so (for modelling, anyway) it's down to learning curve and individual application features.
    But what features exactly?

    Your video editing friend will be a real challenge to convince. FOSS is not renowned for being user-friendly, and it's really, really hard to top Final Cut Pro and its interaction with the Quicktime API. For what it does and the users it's aimed at, the Final Cut Studio is cheap.
    As I've said before, Kino seems to handle well for some. Being someone who has used a few movie editing tools in the past (Adobe Premiere), I have to say that I often relied upon the opensource VLC to transcode files nicely because the proprietary software didn't offer the transcoding options I needed or wanted and was terrible at it.

    Your gamer geek friend wouldn't care either way, so long as it runs all of his games.
    I would say Crossover is handling that area really well these days.

    Joe Average - who doesn't play games, doesn't use photoshop or big 3d suites, doesn't use AutoCAD.... if it looks like and functions like whatever he's used to, you could probably switch his computer, change the desktop wallpaper on the new box to whatever he's using.... and see how long it takes him to notice.
    I can tell you such people notice the differences between OpenOffice.org and Microsoft Office, particularly because automated features in Microsoft Office, such as recognizing that the user is trying to make a numbered list and then transforming it into a list, OOo lacks many of these features.

    As for AutoCAD, I heard from a friend that he really loves this CAD software on Linux.
    --
    Change is certain; progress is not obligatory.
  109. Reverse Vendor Lock-in by Anonymous Coward · · Score: 0

    A buddy and I came up with something that makes sense. Charge money.

    Installation and support of propriatary software=1/2 of the geek squad price. Charge for the time taken for the customer/buddy/sister to find the norton cd or the windows key.

    Installation of FOSS= 1/4 the geek squad price.

  110. Freeeedom! by nephridium · · Score: 1

    It's actually very simple: "Open Source" is the concept that information wants to be free (tm) - much in the same way as you'd obviously agree with me that beer, too, wants to be free. Add to that a hint of free speech (i.e. "I'd like to voice my opinion about free beer anytime and anywhere I want!" and "Nobody should tell you what beer you're supposed to buy or brew, right?") and there you have in essence of what open source stands for.

    --


    And when you gaze long enough into the code, the code will also gaze into you.
    1. Re:Freeeedom! by DaveV1.0 · · Score: 1

      "Information" does not want anything. And, neither does beer. Information and beer have no desires as they is inanimate.

      And, if you really believe information wants to be free, please set loose all your information, including name, birth date, SSN, bank names/routing numbers, account numbers, etc.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
    2. Re:Freeeedom! by Anonymous Coward · · Score: 0

      It seems the blatant irony of my post has gone lost one you. The "(tm)" could have hinted you in that direction, or the italics. Or maybe the simple fact that I picked beer out of all the things possible to illustrate the desire of an inanimate object to be "free" ;)
       
      A glance at my sig would have also revealed that I like to have fun with the paradoxical reasoning of humans. My post was mainly meant as a parody on how to "educate" clueless people.
       
      (Posting AC because I'm not at my PC)

  111. Re: Value of Time to promote FOSS by hyades1 · · Score: 1

    I'm not sure where things stand now, but originally "goodwill" in an accounting context was anything but a fictitious asset. If I were to buy a business called "Dave and Sons Whatevers" that had been providing great service to the local community for 30 years, I'd pay extra to keep the name and the good will of the community that went with it.

    Not everybody is going to know that Dave and his kids have retired, so they'll keep coming back, expecting the same high level of service they've been getting. Even those that do know the facts also know Dave would have a huge sign in his window saying "We're out of here" and sure as hell wouldn't allow his name to stay on the store if the new owners were crooks or idiots. If I started a new Whatevers business, even in the same building, just as D & S is shutting down, I'm going to have to prove myself to a skeptical community. Even if I do pretty well, there's going to be stories going around about how much better things were back in the days of Dave & Sons.

    So I fork out extra bucks for the direct or implied blessing of Dave and the boys. By accepting the extra money, they're in effect saying, "This guy's OK. You can keep coming to our old shop and he'll take good care of you.

    That's "Goodwill", and it's definitely worth some bucks.

    --
    I've calculated my velocity with such exquisite precision that I have no idea where I am.
  112. Not a big deal by bitspotter · · Score: 1

    Much of the good that FOSS applications do is in the changes that proprietary vendors have to make in their applications in order to remain competitive.

    I'm actually finding that more of my friends are really starting to think about moving over now that Windows (in particular, esp. Vista, but also XP) is starting to become buried by its own limitations (authoritarian updates, security vulnerabilities, etc.) at the same time distros like Ubuntu make desktop usability on a FOSS platform very comfortable.

    So the freedom aspect is vital, in the sense that vendors and developers need it in order to have the freedom to produce applications that software markets frame as "competitive". Only when they do can users without a desire to get into the guts really see the benefits, but that doesn't mean user freedom doesn't matter. But as we see shrinking market shares result from growing user freedom, market demands will only force proprietary software (and media) vendors to lock down their applications making them, ironically, more difficult to use and thus less desirable.

    We've reached a tipping point where, now that usability of FOSS platforms has matured, licensing serves as a more prominent basis for differentiating software products.

  113. Mirrors by b.rudge · · Score: 1

    Great Article. Unfortunately the site owner didn't turn caching on and the server can't handle the slashdotting. So I set up a couple of mirrors of the article content: http://lucion.co.nz/files/digifreedom.html.gz http://drupal.geek.nz/files/digifreedom.html.gz

  114. Re: Value of Time to promote FOSS by The+One+and+Only · · Score: 1

    I'm not doubting the value of goodwill, as it's central to acquisitions in the first place. But accounting usually only deals with more tangible assets, with "goodwill" as a notable exception.

    --
    In Repressive Burma, it's not just your connection that dies. slashdot.org/comments.pl?sid=314547&cid=20819199
  115. Better Software, Better Marketing by reallocate · · Score: 1

    If you are essentially giving away your products and the vast majority of consumers choose to buy something else, you need to do two things.

    First, make a better product. Don't just be competitive, be overwhelming. Don't emulate other products. Be better.

    Second, be sure more people know you exist, i.e., better marketing. You aren't trying to build a community. You're trying to get people to use your product.

    Get off your high horse. You may decry how Microsoft and Apple market their products. So what? It seems to work.

    --
    -- Slashdot: When Public Access TV Says "No"
  116. Re:The best incentive to move to FOSS alternatives by solios · · Score: 1

    Yep, there is no FOSS alternative to creating a proprietary file format used for animation. But that would be a really ironic piece of software if it did come into existence.

    Right, because proprietary formats are WHY people keep using proprietary software.

    Stop focusing on the format. Start looking at what people are getting out of the prosoft that they aren't getting out of the FOSS.

    which is the only issues I ever hear about when it comes to the Gimp compared to Photoshop

    You don't hear them bitching about gimp's lack of .psd support? Apparently .doc's proformat is worth reverse engineering with open office, but if you're a creative professional then you're an asshole for using .psd and deserve to be berated.

    As for Blender.... some people find it moderately useful. However, most people I've talked to that have gotten anything done with various forms of prosoft can't stand the thing. The most frequent hangup is the interface - which, to be fair, is the most frequent hangup with every 3d application, regardless of price. All the powerful ones have high learning curves, and they all function in different and often counter-intuitive ways from each other.

    As for "what features exactly," don't be an asshole. :P You're probably the kind of guy who'd insist on a complete point-by-point list of every single difference between Word and Emacs, then piss on any of Word's hypothetical advantages because it uses a proformat. Which the FOSS community has already gone to great hassle to "support" Both Word and Emacs are fully capable of spitting out text files, and when you need a text file, that's all that really matters.

  117. Doesn't this miss the point? by ILongForDarkness · · Score: 1
    If the person isn't interested they aren't interested. Software is not a religion, you aren't right and have to beat them over the head until they agree with you. If they like commercial software let them use it. For example I already know how to use Office, I know my Office documents will work with my co-workers office documents. I make $40 an hour. "Free" is very relative, if I have to spend 5 hours figuring out how to use the software it just cost my employer $200, we get office Pro for ~140 (we have 3k+ workstations and are on the healthcare discount plans).

    Anyways, some people don't like to learn how to use software they just want it to work the way they are used to (part of the problem with Office 2007 IMHO). If they are willing to try it I let them know there are free alternatives, but if they want Vista they can go out and buy it. It's up to them and what they are comfortable with.

    The free arguement (free as in speach or as in beer), doesn't work. If that was the way people thought everyone would be brewing their own beer because it is cheaper and they have control over it. Saving money for money's sake is stupid. You have to have something better to spend it on (or save it), if the good feeling you get from buying something that everyone else uses or the savings of time learning new software is worth it for you then that is where you spend the money. If it's not then spend it elsewhere, but no anwser is "right" in an absolute sense.

  118. Freedomware by land0 · · Score: 1

    Freedomware is a term that is being used to communicate and market Free and Open Source Software to people new to the ideas and realities behind it. It resonates well with those who are not software developers and who are using computers in their everyday life. More than likely these people will never touch a line of code. Which means that the current paradigm of marketing behind FOSS is lost on them. I have found that for some reason people seem to just get it when I use the term Freedomware instead of FOSS or even Free Software for that matter. It is a very effective term, it is very marketable as well. This is just from my personal experience anyway. There are others around the world who are starting to use the term Freedomware in this way as well. Give it a shot and see what happens the next time it comes up. I usually explain that "Freedomware provides you with freedom from all of the high priced relicensing fees." Gives you the freedom to do things that you might not be able to do otherwise. Most importantly you have the freedom to run it on any operating system you like. I also introduce them to freedomware based operating systems like GNU/Linux as providing them the freedom to use the hardware they already have. There are more but you get the idea. If you have success with using the term go to www.freedomware.name and let us know.

  119. Your Hired! by Shihar · · Score: 1

    I tried persuading all my friends, citing the freedom argument, the security argument, the stability, community etc. Nothing worked. Then I learned how. Show them the spinning cube (With my heavy metal friends, I go for a pentagonal prism), and shout 'It's free! It's free!' Over and over. You my friend have a future job at Apple.

    OMG!!!11!!! The plastic... it is so shinny... and white... and smooth... ohhhhh.
  120. Wrong, buster! by buss_error · · Score: 1

    Sorry, your entire thesis is just wrong. The choice between open and closed source should be driven by the needs of the project, not the desires of the people that want to flog one solution or the other. While I happen to think that most projects would be better served with open source software, it doesn't blind me to the advantanges some closed source has. Sure, mod me into the dirt because I dare to say that sometimes open source doesn't hold a candle to closed source software. I hope that in two, five or ten years, this will be true as a spinal reflex, but for today, not all software needs are best met with open source. CAD is one field, and complex accounting (with a General Ledger using 56 digit GL codes) is another. (I grant that using a GL code that large is just nuts, but face it, many government sub. do). I support FOSS, I'd rather use FOSS. However, FOSS isn't the end all be all, solving the real problem is.

    --
    Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.
    1. Re:Wrong, buster! by DaveV1.0 · · Score: 1

      Then don't complain when people don't adopt Linux. And, don't complain that people use Windows.

      In fact, don't complain at all.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  121. Offer to buy them a drink. by tknd · · Score: 5, Insightful

    I was in the same group of software mavens, the FOSS crowd, and ran into the same issues everywhere from home users to big businesses. That is I did not understand why it was hard to convince people otherwise with my beliefs on open source. Then I started taking business classes and I got into a few meetings between the managers about large software purchases and I finally began to understand the whole picture. The problem is, we geeks do not understand people adn their internal perception of risk. As I scroll through the comments here I see some stuff that I can already see not working and some stuff working (but the author does not understand why it works).

    The reason why people are so ready to throw money at a problem (and a lot of money in some cases) is by throwing money at the problem you are at least assured that you have entered into some sort of contract where whatever solution you get will come with some sort of support service. They don't care that you have the solution. For all they know, you could just be trying to con them out of their money or trying to waste their time. Instead, they want assurance that your solution will work as advertised after the transaction has been made. In otherwwords, they want assurance that the perceived risk they have in there minds can be mitigated by the money they give. And they will never state that either because they are acting based on experience and emotion. People don't hand over money knowing full well that it is really just there to eliminate the risk. They will say that they agree that they are handing over the money because it makes them sleep better a night or they feel like it (what they get in return) will probably turn out as expected.

    So when you, a FOSS geek, comes along and says, "hey, this free stuff works better than what you paid for" they are not going to believe you and will turn down the offer. That is not because they don't trust you, that is because they are not offered any assurance should you happen to be wrong this one time. And if you happen to be wrong, now they just lost an hour or so of their life (time is just as important as money).

    How can you convince them otherwise? Easy, mitigate the perceived risk in their minds. They want assurance, the safety in knowing that even the 5 or 10 minutes you're taking from their life is going to be worth it.

    So one particularly easy way to do that is to make them a deal: if they try the FOSS software for a day, and they find it does everything they need then they will buy you a drink, but if at the end of the day they think it does not work as you claimed then you'll buy them a drink. Besides getting you an easy free drink, this offers them the assurance that their time is not wasted: if the software works (there was no risk), then they save money (minus the drink), but if the software does not work, they get a drink for the invested time/effort. Without the drink it is a win-lose situation (if they win they win free software, if they lose they lose time and effort) and suddenly their perceived risks in losing take over. By introducing the drink you take their mind off of focusing on the risk involved and offer them some assurance that the risk they think is there is actually not there.

    Others here have claimed selling the software by advertising features and "bling" that they have not seen before. While this works, the problem is now you have people spinning cubes and not exploring other things that the software is capable of. Instead you've sold them a "shiny object" and they'll use it just like a "shiny object." That's not what you want, you want them to use it as a replacement and you want them to gain confidence to eliminate the perceived risk they associated with FOSS.

    Finally I want to be clear that offering a drink will not always work because people are different. Some people are more conservative than others and some people will take quite a bit more social effort to get moving along. But I assure you, the problem always revolves around ri

    1. Re:Offer to buy them a drink. by Anonymous Coward · · Score: 0

      You have a great idea. Not only does the "free drink" concept hit at the core of "risk management", it goes head-to-head with the marketing machine that is all too common in the commercial software world. For all of the resistance that I see to free software, it is amazing to see how many people are addicted to free paperweights/watches/calculators/shirts from big-name vendors. Is it just me, or would it make more sense to use free software and use the savings to buy everyone a Wii?

      Boozing up the customers has become de-emphasized as some companies have tuned in to the gravy train and cut off such blatant stuff. On the other hand, nothing prevents this among friends and colleagues. Nicely done.

    2. Re:Offer to buy them a drink. by Hatta · · Score: 1

      In otherwwords, they want assurance that the perceived risk they have in there minds can be mitigated by the money they give.

      This can't be. When you try OSS and you don't like it, you're out an hours time. When you try proprietary software and you don't like it, you're out an hours time and $100. How do they figure that the latter is less risky?

      --
      Give me Classic Slashdot or give me death!
  122. People who don't want to leave old software by iabervon · · Score: 1

    Ten years ago, I was running Linux, X, fvwm, ssh, xclock, screen, pine, bash, emacs, and netscape (only for web). Today I'm running Linux, X, fvwm, xterm, openssh, xclock, screen, alpine, bash, emacs, and firefox. All of the programs I used in '98 are still maintained in '08, with the occasional name change and slight changes to appearance and behavior, except for netscape. All of these programs were open source, except for netscape. I hear that Windows 95 and Office 97 haven't gotten any updates lately. So if you want to keep running the same software for over a decade, you'd do better with open source software.

  123. I doubt it by CSMatt · · Score: 1

    Although they know about going to Limewire for music and YouTube for videos, I would bet that most users still don't know where to go to get infringing downloads of software. With the exception of some tech savvy college and high school students, most people who haven't heard of "Linux" probably haven't heard of "The Pirate Bay" either.

  124. Perhaps, liken foss to... by CaptainNerdCave · · Score: 0
    church/religion. for most of america, the amorphous "church" is a necessary part of their lives: they meet up with friends, their kids meet other kids, various family social events, etc. there's lots of community and support, it feels good/right (depending on who you ask) and there's no cover charge.

    do people feel like they're wasting their time? a few do, most don't - unless it's football season, and that seems to be twisting to support the american theocracy ideal.

  125. Re:Don't care why...? by CSMatt · · Score: 1

    Even if Slashdot was bot-proof, the trolls would still post the old fashioned way. And IP blocks aren't going to do much with Tor and dynamic IP addresses available.

  126. this is it... by Bizzeh · · Score: 0, Flamebait

    this is the problem with open source, the fake "we care about freedom" crap. when infact, its all hidden communism, trying to force people to switch in new creative ways, just because you think they should.

    there is another way to go about this, leave people alone, and allow them to live their lives. and stop forcing open source on them. just because you can see the source, doesnt make it good, and nobody apart from developers care. and being able to see the source doesnt make it open or free (GPL isnt a free licence if you actualy read it, and contradicts its self, thus invalidating its self).

  127. Re:However, the community is part of the problem.. by dangitman · · Score: 1

    Yeah, that's sustainable...

    --
    ... and then they built the supercollider.
  128. Don't clean up his computer by Anonymous Coward · · Score: 0

    If he's not taking your advice or wants to spend money, let him spend money on Geek Squad or on antivirus or whatever. You've tried to get him to change.

    He will have done the same thing for you over SOMETHING. He will have tried to get you to work out how to fix your car or do your own gardening or something and given up because you don't WANT to or the money you spend on someone else doing it is in your estimation money well spent. And so he's given up trying to get you to do what you "should" be doing.

  129. Re:The best incentive to move to FOSS alternatives by Ash-Fox · · Score: 1

    Stop focusing on the format. Start looking at what people are getting out of the prosoft that they aren't getting out of the FOSS.
    I don't think anyone wants to play a cat and mouse game, where they have to reverse engineer another format, implement the features in their software to do exactly the same thing, then the company releases a new version and you're back at square one. Most software developers are smart enough to know that doing a project such as "X done right" is not a real goal, since you are stuck doing what that application does.

    Sorry, I really doubt anything similar to Adobe Flash MX for Flash only will ever be created as FOSS software for these very reasons.

    That said, there is a few pieces of software out there that supports exporting to Flash as a alternative format, using what little documentation there is out there, such as openoffice.org.

    You don't hear them bitching about gimp's lack of .psd support?
    Why would I? Gimp supports .psd files. Are you trying to troll or something?

    Apparently .doc's proformat is worth reverse engineering with open office, but if you're a creative professional then you're an asshole for using .psd and deserve to be berated.
    No idea what you're talking about. I've not seen any artists flamed for using .psd before. I have seen users who sent .doc files when they were told to send .rtf files getting ridiculed - but that wasn't even FOSS related.

    As for Blender.... some people find it moderately useful. However, most people I've talked to that have gotten anything done with various forms of prosoft can't stand the thing. The most frequent hangup is the interface - which, to be fair, is the most frequent hangup with every 3d application, regardless of price. All the powerful ones have high learning curves, and they all function in different and often counter-intuitive ways from each other.
    So, what does this mean? Blender is fine as it is?

    As for "what features exactly," don't be an asshole. :P You're probably the kind of guy who'd insist on a complete point-by-point list of every single difference between Word and Emacs, then piss on any of Word's hypothetical advantages because it uses a proformat.
    No, really, I want to know exactly what it is. Because I am getting tired of the non-sense people keep spewing. If you want to say something useful, say it.

    Saying "Ohhh, this software is not as good as X" with no explanation is in most cases useless.

    You also don't know me very well, because I am not a FOSS advocate. I don't believe any particular philosophy when it comes to software beyond weighing the cost (although cost rarely comes to play in my decisions) and technical superiority for my needs.

    I have likely more proprietary and commercial software on my Linux desktop system than other people do.
    --
    Change is certain; progress is not obligatory.
  130. For midwest USians by Anonymous Coward · · Score: 0

    It's communist in the same way as a barn-raising was communist.

  131. What do you care? by alexhmit01 · · Score: 1

    So instead of downloading, burning, etc., only to find out they grabbed the wrong file and/or did something wrong, they spent a few dollars to get the program from Amazon. Accordingly to Ubuntu's website, Amazon is the US Retailer of authorized CDs. So getting from Amazon and they got the full, authorized Ubuntu CD for not much. Why on earth do you care?

    It sounds like you only care about not paying for software, you seem really bothered that someone would pay for software, even software that you approved of licensed under a Free Software license. You are not a good evangelist for FOSS, because when someone not only adopted the software but spent money (some of which goes back to the project), you got upset. The FOSS world needs contributing programers that provide code, and bigger projects need customers that spend money (or corporate sponsorship). It doesn't need freeloaders that try to STOP people from supporting projects, although the nature of Free Software is that freeloaders, malcontents, enemies of your country, etc. can use the software just as legally as the upstanding citizen that buys/downloads it, uses it, and tells others, that's the point, everyone can use or modify it.

    But don't pretend you are "supporting" FOSS OR Ubuntu when you tell your friends to A) get it, B) download instead of buy, then C) be annoyed that they buy it.

    When I rolled out OpenBSD Systems before, I used to always buy a CD (way easier install). Not only that, if I wanted to install 5 computers, I bought 5 CDs. Why not just donate the money? It was a business purchase, and easy to justify paying $50/machine for software. A lot harder to justify writing a check out personally to Theo for no deliverables that wasn't a business expense. Some projects should consider the Radiohead model. Donations are well and good, but for business use, a business purchase is just as deductible as a donation to a 501(c)3 (either in that year or over time, depending on costs, business size, and depreciation schedules), and a CD is a clear consideration for money spent.

  132. Why it's better... by alexhmit01 · · Score: 1

    The "Open Source Community" of itch scratchers writing software is mostly the minor projects of questionable value, like the 8 million free front-ends for MP3 players and non-sense like that.

    The serious software of the Open Source World is all written by commercial entities or Universities, often with tight reigns on the system. Linux has most of its core people on the payroll of various Linux companies, Apache started as a project of systems guys that were sharing patches to the University written web server, that evolved into its own project. All those people were using the software professionally and just collaborating with others on an area where the company wasn't looking for a competitive advantage (and lots of them were in jobs at Universities, not corporate jobs).

    The substantial Free Software is largely written by official groups that put it under the GPL for political or business reasons. Universities because there isn't a real alternative other than going through license offices at the school, and corporations when they can't earn a reasonable return on the product without the GPL but can accomplish some other business goal with it. Sun bought Star Office to create Open Office, because they could use it as a tool to deprive rival Microsoft of some revenue from the Office division. It's definitely worked, site licenses for Office are routinely negotiated lower.

    Firefox: Mozilla project, funded by Netscape, then later AOL (Time Warner is #48 on the Fortune 500), still with substantial funding from AOL or AOL provided Revenue
    Open Office: Sun Microsoft Systems (#187)
    AbiWord: Started by SourceGear as an idea of developing a software suite, when they moved on it became a community project (with an existing product) with University supplied resources

    Universities take public money and private grants, pay for stipends, tuition, and 65% "overhead" rates to the University. These grad students are seen as free labor, and it becomes easy to put them on a project that you'll GPL. The fact it, most of the popular stuff was written by professionals, some of which is still maintained by them. The itch scratchers exist, but have never been a substantial part of the high end of the Free Software world, even if they capture the imagination of evangelists.

  133. Software freedom trumps low cost. by jbn-o · · Score: 1

    Perhaps by the time your wife tried Photoshop she had already spent time training herself how to use The GIMP, in which case had she been using an illicitly-obtained copy of Adobe Photoshop she'd reject The GIMP.

    Your story seems to me to be more about initial exposure, training, and avoidance of cost (free as in cost not free as in freedom) than anything else. It seems to me that where there is no explanation of the ethics of free software, one throws away the one thing free software has over proprietary programs regardless of cost: free software can be dealt with freely, treating people as equals and friends. Free software can be shared (which almost all computer users can do, certainly the number of 12 year olds doing this seems to bother SPA clients) without having to hide one's activities. Proprietary software can only be shared sub rosa. When you share free software, you're sharing software a lot of people can (and do) inspect and modify to remove problems, even if you don't do any of this programming work yourself. When you share proprietary software you could be helping someone install spyware; you'll never really know because proprietary software largely defies inspection. So free software puts you in a position more like you are with your house or your car; if you don't do the work yourself you can get someone else to do what needs to be done. Proprietors often don't take requests and their work is unverifiable even if they claim to have done what you wanted done to a program.

    As for making people feel the financial burden of commercial proprietary software, there are plenty of people wealthy enough to pay for it (apparently) including students who can afford the reduced-priced versions of the same program. At this point your rationale runs out of steam.

    Finally, The GIMP is commercial software. As long as it is used for business purposes or distributed for a fee, it's commercial software. We can't confuse "commercial" with "proprietary" nor can we dodge the ethical ramifications the open source movement (but not the free software movement) would have us push aside.

  134. portable apps easiest. by Anonymous Coward · · Score: 0

    get the person to buy a resonably fast flash usb drive and put the portable apps swuite with open office and firefox. Maybe thunderbird if they do not just read email in their browser. Show them how they can run this at home, at the library, at work or on any windows machine (and yes any linux machine with wine installed). They will never go back.

  135. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  136. Risk and ROI by plopez · · Score: 1

    Proprietary vendors usually get their victims, er um... I mean "customers", on the upgrade treadmill. Obsoleting and pulling support from software packages just as they are maturing and getting good to force an upgrade to a newer buggier version to drive sales (see XP vs. Vista as a classic example). It is questionable if the customer gets any ROI at all in the face of upgrade costs, retraining, lost productivity due to bugs, etc.

    OSS on the other hand is not driven by this impulse. Therefore it generally follows a path where it is allowed to mature.

    Closed source software is therefore a worse capital investment.

    Also closed source is riskier. If company A has a really good package that supports your business well, but then is bought out by company B; company B can force you to switch over their competing package which may be more expensive (hey, someone's got to pay for purchasing company A), buggier and less well supported. Closed source is therefore a riskier investment.

    Just 2 ideas.

    --
    putting the 'B' in LGBTQ+
  137. Problem with OSS by jrspur2003 · · Score: 1

    Problem with FOSS and trying to promote it... And who we need to promote OSS to... The major problem is that both the Business world and the PC Gaming world Cater to MS Windows... I would guess 90% or higher of the main stream Windows Games are windows based only its probably a higher percentage... Yes there are ways to get emulators to work but even being someone who's worked more with computers than your average gamer its still difficult to get those emulators to work properly.. And on the business side... Companies are using apps that run database apps that run on windows... or other proprietary apps that work on windows... some you might be able to get by with an wine emulator others it just doesnt work at all And if it does work good luck getting support company i work at is looking at new DB software and i made it a point to ask if it would work on a linux box the person told me that i was more than welcome to try but there would be no support if any issues ever arose not very comforting when you work on a mission critical application and when you work with limited budgets and have specific needs also get limited in choices... What people need todo is start promoting OSS to the Game makers and the proprietary apps makers for businesses... In the meantime its always nice to introduce OO.o & firefox to users here and there.. I've converted a few over...

  138. free as in beer is just fine by durdur · · Score: 1

    Free software is not something that most people are resistant to, where free means you don't pay.

    Free software as RMS uses the term is, indeed, something most people don't care about.

    There are basically 3 kinds of software users:
    1. 99% of software users don't know what source code is, wouldn't be technically able to use it if they had it, or are technically able but don't actually want to spend their time hacking their software. For these people GPL software is indistinguishable from free as in beer software, like Apache licensed software. Insisting that these people care about something that makes no difference in their lives is nuts.
    2. Some fraction of software consumers actually write software for sale. Also includes people who write software for their own use but think they might potentially license it or sell it in future. Unlike category 1, where people are indifferent to what the source code license is, many people in this group actively don't want anything to do with GPL software, because making use of it can lock them into an open source business model that restricts their rights and limits their income opportunities. Yes, it is possible to make money with open source. But people have made a lot more money with closed source. Hugely more money.
    3. The remaining small fraction of the software population who actually want source code and have the religion. These people care what the source code license is (unlike group 1) and actually prefer GPL or a compatible license (unlike group 2). But they don't need any convincing.

  139. Here's a thought by nuzak · · Score: 1

    If they don't care, perhaps you need to take a moment to see why it is they don't care?

    Perhaps they only use two or three apps and they work fine for them.

    Perhaps they've never had a problem because they don't tinker much and don't install random junk.

    Perhaps they use their computer an hour a week.

    Perhaps they don't feel like a new learning project.

    Perhaps they're turned off by the FOSS culture.

    Seriously, get to know your audience, and stop preaching at them.

    --
    Done with slashdot, done with nerds, getting a life.
  140. Linspire and their approach by Krishnoid · · Score: 1
    Frankly, I think Linspire got some things right. While other people are saying, "Linux is secure, and we don't really have consumer-level antivirus software for it", their number one request from their new consumer-os-acclimated customers (I can't remember the article, but I believe it was an interview) was for antivirus software -- so they provided an antivirus offering.

    From a business perspective, this looks like a one-banana problem and solution. Maybe I haven't looked, but I haven't seen that kind of attitude from other distributions or the rest of the community.

  141. Marketing is all about "bringing value" by Serpentegena · · Score: 1
    Working as tech-monkey for IT salespeople I learned that the key to someone buying something is that person's belief that the product has some value. Giving something away for free automatically brings down its market value regardless of its intrinsic value. The problem here is what the masses think, and that is exactly like Neal Stephenson wrote in his essay, and I quote:

    Imagine a crossroads where four competing auto dealerships are situated. One of them (Microsoft) is much, much bigger than the
    others. It started out years ago selling three-speed bicycles (MS-DOS); these were not perfect, but they worked, and when they
    broke you could easily fix them.

    There was a competing bicycle dealership next door (Apple) that one day began selling motorized vehicles--expensive but
    attractively styled cars with their innards hermetically sealed, so that how they worked was something of a mystery.

    The big dealership responded by rushing a moped upgrade kit (the original Windows) onto the market. This was a Rube Goldberg
    contraption that, when bolted onto a three-speed bicycle, enabled it to keep up, just barely, with Apple-cars. The users had
    to wear goggles and were always picking bugs out of their teeth while Apple owners sped along in hermetically sealed comfort,
    sneering out the windows. But the Micro-mopeds were cheap, and easy to fix compared with the Apple-cars, and their market
    share waxed.

    Eventually the big dealership came out with a full-fledged car: a colossal station wagon (Windows 95). It had all the
    aesthetic appeal of a Soviet worker housing block, it leaked oil and blew gaskets, and it was an enormous success. A little
    later, they also came out with a hulking off-road vehicle intended for industrial users (Windows NT) which was no more
    beautiful than the station wagon, and only a little more reliable.

    Since then there has been a lot of noise and shouting, but little has changed. The smaller dealership continues to sell sleek
    Euro-styled sedans and to spend a lot of money on advertising campaigns. They have had GOING OUT OF BUSINESS! signs taped up
    in their windows for so long that they have gotten all yellow and curly. The big one keeps making bigger and bigger station
    wagons and ORVs.

    On the other side of the road are two competitors that have come along more recently.

    One of them (Be, Inc.) is selling fully operational Batmobiles (the BeOS). They are more beautiful and stylish even than the
    Euro-sedans, better designed, more technologically advanced, and at least as reliable as anything else on the market--and yet
    cheaper than the others.

    With one exception, that is: Linux, which is right next door, and which is not a business at all. It's a bunch of RVs, yurts,
    tepees, and geodesic domes set up in a field and organized by consensus. The people who live there are making tanks. These are
    not old-fashioned, cast-iron Soviet tanks; these are more like the M1 tanks of the U.S. Army, made of space-age materials and
    jammed with sophisticated technology from one end to the other. But they are better than Army tanks. They've been modified in
    such a way that they never, ever break down, are light and maneuverable enough to use on ordinary streets, and use no more
    fuel than a subcompact car. These tanks are being cranked out, on the spot, at a terrific pace, and a vast number of them are
    lined up along the edge of the road with keys in the ignition. Anyone who wants can simply climb into one and drive it away
    for free.

    Customers come to this crossroads in throngs, day and night. Ninety percent of them go straight to the biggest dealership and
    buy station wagons or off-road vehicles. They do not even look at the other dealerships.

    Of the remaining ten percent, most go and buy a sleek Euro-sedan, pausing only to turn up their noses at the philistines going
    to buy t

    --
    Microsoft put the "sucks" in "success".
  142. Re:The best incentive to move to FOSS alternatives by solios · · Score: 1

    I'm done trolling and troll-feeding. Let's talk about something useful.

    So, what does this mean? Blender is fine as it is?

    As far as I know, it is. Like anything else, it could probably stand anything from some to huge amount of improvement. I personally find the interface unuseable, but I also find Maya and Rhino to be a real pain to use. It can import and export a variety of fairly common formats, which means it's relatively easy to interoperate between Blender and other applications. So long as it doesn't do anything "special" to the files it exports, this means it's possible to - if it suits your needs - integrate Blender into a production toolchain. I don't do (much) animation, so I really can't speak about its effectiveness in that regard.

  143. Free*(tm), not free by Stephen+Samuel · · Score: 1
    The point of access to the sourc code isn't just that they can modify it.... If they have some critical need, they can hire someone to salve that need. End of story.

    Then of course, is the fact that, having gotten that change done, they can distribute the modified (or unmodified) code for the cost of the network bits. (read: zero, if it's on the internal network).

    --
    Free Software: Like love, it grows best when given away.
  144. Two step program by Risen888 · · Score: 1

    I see a lot of comments here advocating that we gloss over the freedom. That doesn't work, and even if it did, it's a disservice both to your friend and to the community. In short, it's not helping. The first time something cocks up on their shiny new open source program, it's gonna be "why'd you give me this freeware crap anyway?" FREEDOM FREEDOM FREEDOM, tell them about the FREEDOM. Here's how. (And this does work, I use it a lot.)

    1. Show them something that Free Software can do that proprietary software cannot and never could, because of its very nature. My favorite example is package management. Once you show somebody how to install 10,000 programs safely, easily, legally, from their chair, with their mouse, for zero dollars and zero cents, they'll listen to whatever you have to say.

    2. They will ask you how this is possible. They will ask you where it comes from. They will ask you who made it. And that's the moment. (To quote Eben Moglen) "That's the moment, all right, that's the moment, that's the one where that annoying Stallman voice should enter the mind, okay. Free As In Freedom, Free As In Freedom. Tell people it's free as in freedom. Tell them that if you don't tell them anything else. Because they need to know."

    --
    Hey, I finally got my first freak! Took you long enough!
  145. liveCD to be able to postpone Windows re-install by Anonymous Coward · · Score: 0

    I advise on http://freedomdrive.org/ to give your friends in need of a Windows re-install a liveCD "use this till i have time, call me with questions".

  146. Getting It by bill_mcgonigle · · Score: 1

    If you think Google is free, you don't get it.

    Search isn't Google's product, you are. They sell your eyes to advertisers. Search is just the honey pot to get you there.

    Why are people so blatantly naive?


    They're pretty smart, and they intuitively get that Google searches are not a zero-sum game, as you characterize it.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  147. Re:Nickel and Dime BS. by dedazo · · Score: 1

    You know twitter, now that both your sockpuppets are in karma hell I'm actually enjoying *reading* Slashdot a lot more than I used to. So thanks. Maybe one day you'll get over your obsessive compulsive, maniacal belief that Microsoft is out to get you personally and you'll become a member of this community again. The first step would be to understand that no one here dislikes the message. Not even people like me, who you so amusingly accuse of working for Microsoft. They are just (rightly) shooting the messenger because he's so incredibly annoying and dishonest.

    --
    Web2.0: I love when people Flickr my cuil and digg my boingboing until my google is reddit and I start to yahoo