Ethics In IT
chiefloko writes "I am presently taking a Business Ethics class while earning my MBA. For my final paper topic I have chosen 'Ethics within the Information Technology realm.' Over the past 13 years I have worked for three corporations and have seen everything from the typical BOFH to ungodly pirated software use. I also bore witness to a remote user logging in to a poorly administrated Sun station, finding out s/he was root, and then reading co-workers' emails. I am interested in what the norm is for ethics in the IT world and some of the stories and outcomes."
Whose ehics are you talking about?
The Ethics of an MBA giving IT orders, the ethics of a BOFH doing his job, the ethics of a developer?
Let's not speak of Joe Average consumer of IT as he actually has no IT Ethics, he applies his Ethical viewpoint to IT so his inclusion will only muddle up the concepts.
Each of these communities (PHB, BOFH, Developers) has their own ethical codes (or lack of). While there is a great difference between them, there are not that many differences between members of a particular caste.
Baker's Law: Misery no longer loves company. Nowadays it insists on it
http://www.sigsegv.cx/
while using your companies machines to play Halo, don't hump him or her....it will only cause inter-office strife.
Monstar L
Cover Your Ass. That's it, that's all.
Confucius say, "Find worm in apple - bad. Find half a worm - worse."
Someone who has no understanding of ethical implications regrading IT will do things they wouldn't dream of if they understood what it meant in terms of invasion of privacy..
Alas many people who use computers regularly are in this category.
I have access to the email of almost everyone I know presonally. Do I read it? Nope.
However, the reason I have access to one persons email is because they needed help stopping another person who knew their password reading every email they sent and received. In spite of my urging they have yet to change their password anew to also lock me out.
You can lead a horse to water, and if you Duct Tape a hose to its mouth, you can make it drink too.
Oh wait...
Anyone who has time to read peoples email obviously isn't busy enough (and is easily amused).
http://michaelsmith.id.au
Irrespective of if it's IT related. You shouldn't do anything you wouldn't want done to yourself or is likely to hurt people. Just be a decent honest person.
I want a list of atrocities done in your name - Recoil
Anything that isn't prohibited is not only allowed, but also ethical.
How we know is more important than what we know.
Ethics on an MBA - do the marks from this module get subtracted from your overall score?
At the bottom of the
Do what you like, just don't get caught.
Rule #1: Try not to leave blood on the carpet. There are no other rules.
So is it ethical to let Slashdot readers do your homework for you?
While it's not strictly related to IT, I can spend a whole week doing any number of things that are really useful in the long-term to the business from an IT perspective. Or I can do something that will make the boss happy. Like a flashy widget on the intranet or a set of graphs that prove nothing. One gets me a better bonus and the favour of all those above me. One makes me a good tech. What's the norm here? Balance I guess, depends on the job. This year I'm going to spend a lot more time on the latter. Hopefully get the bonus and pay off the mortgage - most people trade ethics for a mortgage eventually.
TWW
"Encyclopedia" is to "Wikipedia" what "Library" is to "Some people at a bus stop"
But here's a problem: Technology is purpose-blind. It doesn't know for what purpose you're trying to do a particular thing -- only whether you've got access to do it. However, in the real world, we frequently want to trust someone with a particular resource, but only for certain purposes.
You're allowed to drive Daddy's T-bird to the library, but not to the hamburger stand. But the ignition system doesn't know that; it just knows you put the right key in. Your sysadmin is allowed to read your email files if she thinks something's wrong with the mail server, but not just because she thinks you're cute and wants to stalk you. But the permissions bits don't know that.
You're allowed to access Scientology's Web page to read it, but not to repeatedly reload it just to put load on their server and run up their bandwidth bill. But neither your browser (or wget) nor their server necessarily understand that.
So there's an ethical problem: you frequently have access to things for only certain purposes. How are those purposes defined and agreed on? Is it possible to make authorization systems more purpose-aware? Would that even be desirable, or would it just cause problems with unexpected situations?
Suppose Daddy's T-bird only allows you to drive to the library, by shutting off the engine if you try to go somewhere else ... and Daddy has a heart attack and you need to get him to the hospital. Down that road lie DRM and other systems that decrease the value of technology by getting in the way of legitimate uses.
Reading through someone's emails or documents without permission is job suicide - nobody is going to hire someone who was fired for snooping through other peoples' stuff. Of course, this relies on there being some degree of auditing in place to catch you, but you shouldn't do it anyway, on principle.
I think a better approach is do unto others as you think they would want done to them
That helps avoid the "well, I'd want to be killed if I was gay" rationale...
Most of what defines IT 'Ethics' (or at least those that relate to purely IT issues) are defined by company policy. Some company policies state that users have no right to any privacy on email. Some companies practice complete lock-down of computers and teach users that the IT Administers really are god.
So the first point of reference is company policy. The only place "ethics" come it to it is the ask if these policies are written down (rather than made up as you go along to suit the situation) and do the staff know them? Cos if they don't know them you're involved in a form of deceit where they might think their email is private.
Of course, a company that is happy to deceive their staff and without written policies can find that a lack of ethics cuts both ways. The company itself can be done over by the IT staff who have been led to believe that anything goes.
One of the key difference between IT-related ethics and other fields like medicine or law is that there is no official body emitting guidelines and no rights and duties recognized by the law.
When a doctor is asked by an employer to give him medical informations about his employees, he can point out that this would be illegal.
When a sysadmin is asked by his company to monitor users' web access, there are a lot of privacy issues that are raised but never addressed in the law. I mean, it can be part of the sysadmin job to prevent company computers from accessing porn sites but knowing which users access gay websites and which are ordering viagra online is something that should never be forwarded to upper management. He cannont prevent knowing this, but there should be something akin to medical secret regarding these data.
The Wise adapts himself to the world. The Fool adapts the world to himself. Therefore, all progress depends on the Fool.
11. Thou shalt not get caught
Everyone will speak of your wonderful ethics. If it works for most of the rest of senior management, why not IT?
After all, we can edit the logfiles!
http://www.thinkgeek.com/tshirts/frustrations/31fb/
If you mod this up, your slashdot background will turn into a beautiful sunset!
The Association for Computer Machinery (ACM) has a Code of Ethics. Have a look at it. It gives quite a lot of guidance converning professional conduct in IT.
from the to-stupid-for-words dept.
I worked for a small/medium sized startup as an IT drone. Once upon a time... We came into possession of end user data from a customer for a migration project. The data was stored on a server that was stolen from an employee's car. Data included tens of thousands of unencrypted customer account access credentials. The ceo who has since left the company decided it was best to ignore the right thing to do and just fore go telling them about the loss of data.
http://www.sage.org/ethics/
"Someone who has no understanding of ethical implications regrading IT will do things they wouldn't dream of if they understood what it meant in terms of invasion"
How about ethics in terms of consequences?
And so does SAGE (for system administrators), more to the point: http://www.sage.org/ethics/ethics.html
That's the new security "pledge" that just came via internal mail to all the 55K+ employees in my organization, coincidentally, a few minutes back.
So, no mp3, flv or minesweeper.
Or not even OGG/Vorbis, OGG/Theora, Wesnoth!!!
Don't know how can a audio/video file free knowledge organization stay competitive!!! And our CSO (Chief Security Officer) was put on the cover page of a top networking & security magazine over here in this part of the world!
...the minute I log in to my station at work, I instantly pop open the browser to peruse and respond to Slashdot articles all day with snide remarks.
In many business programs, students are exhorted to compete from day one. Many students take away the message that they should maximize profits (or market share or whatever they use as a metric of success) by any means necessary.
(I have worked on a number of antitrust regulatory issues, and you would be astonished at the number of e-mails that have been unearthed in which executives send each other messages to the effect, "Let's use unfair competitive practices to squash the little guy!" I'm paraphrasing, of course, but not by much.)
In IT, on the other hand, the issues pertain more to privacy and intellectual property rights. If a system administrator reads someone's e-mail, it may be for personal gain or just out of curiosity, but it's not due to any sort of overriding business objective. Competition in IT is to build the best product, not to "get" the other guy. And the ethics reflect that.
By the way, I've also worked at a company where an admin, who reported to a manager I worked beside, was reading e-mails. The manager let him know that he knew, and that if anything came of it, it would come back to bite him, but also let it slide because (1) someone has to have access, and whoever it is will probably take a peek from time to time, and (2) he was relatively discrete about it, and others may not be. Was he unethical in letting the behavior persist?
-- My choice of computing platform is a symbol of my individuality and belief in personal freedom.
Maximizing shareholder value > anything else. Seriously, ethics? I'm in the SMB consulting industry. I sign NDA's on a regular basis with consulting companies so when the consulting company violates an ethical obligation to a client I'm contractually bound not to say anything. 13 passwords all the same for 13 company's but they (not me) billed their managed services as following best practices. PPTP VPN instead of LT2P/IPSEC (a stand alone certificate server = $), no account auditing(disk space = $), no logon failure limits(disrupted users = lost $), no port security at the switch (network admin = $), etc... I've yet to run across a salesperson that didn't upsell/oversell. I think most techs realize what's ethical behavior and what's not but they get pressured into not saying anything by management and sales.
Here's a scenario that happened to me in 2006. I had a contract terminated with no reason given. 4 days before the contract was terminated I sent a memo to the CEO (I reported to him) about sending bulk email without an opt-out option and without the companies physical address. I included relevant state and federal laws regarding the issue, mainly the Can Spam Act. 3 days before the contract was terminated the CEO confronts me in front of the whole office about how they were the following the law. I flatly told him I wouldn't send them or train anyone to send them until they added physical contact information and a way to opt-out. This was in front of his entire office staff. I wanted to discuss it in private and he wanted to discuss it in front of everyone. Friday, my contract got terminated, no reason given. Take a guess as to why it was terminated?
When I was a general manager, one of my policies was always to pay the small suppliers promptly, because they need it most. That's not only ethics, it is simple common sense.
It is interesting that one of the most developed business environments in the world -that little region that includes Northern Italy, Switzerland, parts of South Germany and South-East France - relies heavily on networks of trust. I have sealed the deal there more than once with no paperwork and a handshake. I suspect that the reason that "Business ethics" needs to be taught in an MBA class is because many new graduates have fantasies of the ruthless corporate world based on Hollywood and computer games, and they need to be made a little safer before they can get out and cause their companies serious damage.
The fact that some CEOs are psychopaths should not blind us to the fact that most are not.
From scarped cliff or quarried stone she cries "A thousand types are gone, I care for nothing, no not one."
Access are for the things that you never should be able to touch. Audit seems to be working quite well for the rest. This doesn't work quite well in the sysadmin example where he can go in and read the files directly, but it's very effective in most systems where you have to go through a regular interface. I know for example banks have used that for operators that like to peek at famous people's bank accounts. Another example that I know personally is passing through project gates - the access controls are quite loose, but of course you're supposed to go up to a review meeting and actually pass the gate. There's an audit log to tell who said they had passed the gate and when, and it's not going to be pretty if they find you're bluffing.
People don't handle temptation all that well. If you put a normally honest person in a position where he could very easily and with little risk where he could do something wrong, he might do it. If it looks hard, he'll think long and hard before doing anything. If it requires a conspiracy, he almost certainly won't do it. So I'd say the solution isn't to try to limit everything up front, just make them fear that someone will peek them in the cards later.
Live today, because you never know what tomorrow brings
Often this is for cultural or even legal reasons: for example, in Holland it's forbidden by law in a company to check the web access logs for an employee unless there is reason to believe that employee is misusing the company resources or doing something illegal, while in the UK an employee can expect that anything done via the company network will be watched.
The main differences that affect the actions of people in a position of power in an IT environment and in an equivalent non-IT environment are:
So, I posed a question to Slashdot and uses those answers.
Sorry, we do not believe in Imaginary Property here. There is nothing "ungodly" about "pirated", because pirating is not exactly the same as stealing.
In Soviet Washington the swamp drains you.
Face it, it's bound to happen sooner or later.. curiosity.. and freedom.. and the enormous amount of power available sitting in your cubicle connected to the *network*. Sure, an experienced sysadmin would say ' been there done that ' , but 1)recognizing it happening with your peers again and again and then 2) deciding what the heck to do about it? keep quiet? report it? be a BOFH? I guess we all have to just face it.. these things happen.
-Nostradumbass77
Perhaps if you stop incompletely reading/quoting others, that would be a start for you.
You know, there is a difference between trolling and pointing out the flaws in your reasoning. Just saying.
In all the companies I have worked, there was no ethical code as such. In no department I have seen such a thing. There are the general things, like not stealing and such, but those are coverd by law.
I have signed papers from the IT department that I would not do certain things on the network. Never was anything in there enforced, so it was basicaly a farce.
I have read other peoples mailboxes (after 3, I stopped, because it is utterly boring)
Basicaly it comes down to; will it harm the company or not? If it does, then you can not do it and when caught you can get fired. If not, then nobody seriously cares.
Don't fight for your country, if your country does not fight for you.
Navicula hydraulica plena anguilarum est. Omnes castelli tuus nostri sunt. Ed elli avea del cul fatto trombetta.
One of the interesting ethics issues I have seen at most of the places I have worked is how the typical person is treated versus how the executive is treated.
The typical person calls the Help Desk, gets a level 1 person who reads scripts and then if they can't help it gets escalated. If the problem is severe they might try to remote control the computer, etc. It is also, in most places I have worked, expressly forbidden to work on home machines due to liability factors (if you destroy their data for instance, catch porn on a personal computer, etc).
However, with executives they generally have a special number or person to call, they frequently have non-standard hardware/software, have people going to their house for support, etc.
In general they can get away with abusing the system and its resources. The interesting thing here is that if you talk to a lot of people in IT they have split views on whether this is ok or not. Some think that it is an executive perk. Others think it is an abuse of system resources. Others, like myself, think it gives executives a flawed view of IT (even if the typical user is getting horrid service, the executives don't see it and do not correct the issue - because it is working perfectly for them).
I think an issue like this is not as clear cut, but I'm curious to see what other people think of the same sort of thing in their company.
Steven Levy wrote a basic set of rules commonly called the hacker ethic.
In case you don't feel like clicking on the link, the Hacker Ethic is the following:
* Access to computers -- and anything which might teach you something about the way the world works -- should be unlimited and total. Always yield to the Hands-on Imperative!
* All information should be free.
* Mistrust authority -- promote decentralization.
* Hackers should be judged by their hacking, not bogus criteria such as degrees, age, race, or position.
* You can create art and beauty on a computer.
* Computers can change your life for the better.
Navicula hydraulica plena anguilarum est. Omnes castelli tuus nostri sunt. Ed elli avea del cul fatto trombetta.
We trust you have received the usual lecture from the local System
Administrator. It usually boils down to these two things:
#1) Respect the privacy of others.
#2) Think before you type.
#3) With great power comes great responsibility.
---
That's about the ethics my teachers had when I started to learning system administration 15 years ago and this is what I'm still educating people new to this about. I never met a good admin who wouldn't passionately subscribe to this.
k2r
A friend of a friend was working in IT as a Windows administrator. He was called to fix someone's computer, who then went out to lunch leaving the friend alone with the computer. He saw a mail on the computer that he found interesting, so he forwarded it to himself.
This is surely a bad thing to do, and the end of the story is that he got fired, but he probably would have got away with it apart from the mistake he made....
He managed to spell his own name wrong in his email address. So when the guy got back from lunch, there was a bounce mail waiting for him in his inbox....
Ethics in professions such as Law and Medicine (and professions that have a very
direct impact on Joe Public) are usually goverened by their licensing bodies.
You cannot practise Law without a license, neither can you practise Medicine.
An exam must be sat and passed for one to obtain a license from their professional body.
Finally, there are usually ethical codes that these licensees must follow to allow
them to continue practising. If they violate these codes, they loose their license.
Some of the comments here on this thread state that I.T may be too diverse to
define a code of ethics for, but I ask you - is it any more diverse than Medicine
or Law?
Give it time. As I.T becomes more pervasive in Joe Public's life, I think
it's advance will slow, due to the increasing rigors placed on it by regulatory
bodies concerned with "public safety", read: lawsuits.
Eagles may soar, but weasels don't get sucked into jet engines
Kupfernigk >>> "When I was a general manager, one of my policies was always to pay the small suppliers promptly, because they need it most."
... that doesn't help cash flow much!
Well, most companies don't hold to that.
Oft repeated rhetoric here is that a companies only purpose is to make money. You're actually depriving your shareholders of a small amount of capital by paying on time if it's possible to avoid.
I find that (as a director in a small business) we get paid late by big businesses and government organisations. They can pay late, we can't afford to sue and we need them more than they need us. We've been paid over a month late by a local council (!) for an amount equal to about 50% of our wages bill
Inspired by Google's early ethical policy of "do no evil" ours is "be nice". We've many times checked our behaviour, and adapted it (sometimes to our financial detriment), by following this code.
From what I've seen in 25 years, the difference is simple personal committment. I have been put under pressure to charge clients for hours I didn't work, for being 'creative' with the truth so the real facts wouldn't show (i.e. readers would be mislead), for 'accidentally' overlooking problems because it would be politically convenient and for coming to a pre-determined conclusion by a biased look at the facts.
You have in each case two options: do what's right or do what is convenient. I prefered to do what is right, but you have to accept that in many cases this will be held against you by those that are more of the morally lazy persuasion (or who need their numbers to stack up).
The good news is that such a reputation also works in a positive way: you can become regarded as utterly unbiased, and as long as you don't have personality defects to go with it (I get on with almost anyone) you sometimes end up becoming an example.
In many cases the requested behaviour was contradicting ethics policies. Ethics policies are treated by most organisations as a marketing exercise, not as a code of behaviour. Given the examples of thos who make a real profit I can't see this change overnight..
I don't think "can I read someone else's stuff" so why would I bother to look?
Maybe technology SHOULD be replacing our sense of ethics if we#ve got people asking questions like that...
I've had to familiarise myself with Sarbanes Oxley (which applies only to US listed companies anyway) and that is the only piece of legislation which I am aware of which requires regular sign off of ethical conduct, and that only applies to the board I belive. Elsewhere, for IT workers, both the CISSP and CISA certifications require that a standard of ethical conduct is maintained, and a declaration of such is made by the applicant. I think ethics are only defined in this way, as a requirement for membership of specific professional organisations or for the holding of certain credentials, but these are the only ones I'm aware of. Beyond that, and this is the point, having conducted audits and reviews of a number of companies and the governance of their IT, I think this topic is universally ignored for IT staff specifically. I can not recall once seeing the discreet topic of "Ethics" enshrined within the IT policies and standards of any major company I have inspected. The best thing you can do is collect and review a number of general "End User" policies from different places and see to what degree promises to not view porn, sell secrets, access stuff you shouldn't, etc, etc, are reflected, and quantify them against the ethical requirements being taught on your MBA. IT User policies can be dredged up from the Internet ten a penny, and they should allow you to gather sufficient of them to launch an academic argument as to the provisions for ethical conduct they establish within companies or public bodies in general. The degree to which they are obeyed is impossible to measure, but you can certainly speculate on the need for regular training on ethics.
You may not agree with what I say, but you should fight to the death to allow me to say it, by modding me up.
Now,a more interesting question might be:
Does IT attract more or fewer honest people? The answer I'd say os that IT people are generally more honest. We are often presented with opportunities to do unethical or dishonest things and not get caught but I think the proportion of IT staff who would go down this route is lower than in the general population.
If IT people were more willing to exploit situations for their own gain, there'd be a lot more of us on yachts in tax havens.
politicians are like babies' nappies: they should both be changed regularly and for the same reasons
Far too often, companies consider business ethics to == "not doing things that will get the company into trouble."
A rather large white rabbit would agree with you.*
*A rather fun read actually.
is a euphemism for "don't get caught doing what we all know everyone does, or you'll be the sacrificial lamb."
One CPU cycle wasted on digital restrictions management is ONE TOO MANY.
IT has no ethics!
Let me begin by reviewing three modalities of ethical behavior:
1) How the IT worker functions vis-a-vis their co-workers: the usual stuff--office politics, gossip, backstabbing, etc. and has been well-covered elsewhere.
2) How the "visible" IT worker functions in relation to his/her job: Email snoops, BOFHs, yeah, yeah, we get it.
3) Invisible work: Poor management doesn't understand the value of patching, refactoring, debugging, commenting--and because of this forces the worker to compromise their ethics. These operations are often invisible to the unwashed masses.
The third category is hard for management to grasp. They don't understand what it means to cross the line from "useful hack" to "pure garbage."
Code like this: ...should be considered a special type of ethics violation (there are probably better examples--but this one should suffice).
Lots of programmers make evil shortcuts or write halfass algorithms, not (always) because they're lazy or incompetent, but because they're implicitly asked to, by managers and product teams who don't understand. Where is the ethical violation in an empty 'catch' block? Could it be the result of:
A) Management who lied about the man-hours required to complete a project,
B) Product teams who didn't take the time to gather requirements properly, or
C) Decision-makers who don't consider programmer input or advice.
The programmer is often forced to make an ethical decision: what is the right thing to do when the boss says "STFU about revising your code and push it into production?" Usually the programmer will just throw whatever they have ready, knowing that they're not putting their best work forward.
Who suffers? The programmer who feels they're forced to make an evil choice, the enduser who pays for shoddy product, the next person who looks at your code, etc.
Sometimes this choice is validated based on expediency, sometimes, it does nothing but let the manager check a milestone off in their excel spreadsheet.
"Beware of bugs in the above code; I have only proved it correct, not tried it." -- Donald Knuth
...no fewer than one thousand times per day: "Must use powers for good, not for evil."
It does if one believes that it might hurt bystanders witnessing it.
It still doesn't rule out doing it in an environment where that wouldn't hold, like a wild gay bar.
Any deeper discussion about the ethics of that behavior is getting way too deep for Slashdot.
Sure, ethical behavior is ethical irrespective of whether it has to do with IT or not; but there are many realms in which it's very difficult to figure out exactly what is ethical, and what isn't. Why do you think we have endless discussions surrounding IP here on /.?
Sometimes just being a "decent honest person" isn't enough to clarify what decision you should make. I may get torn apart for bringing this up, but I'm currently taking a class in religious ethics, and this week we're talking about the ethics surrounding stem cell research. When you actually read various position statements, you come to realize that the issue is not that one side is ill-informed of science, or ignorant in general; rather, people simply have different fundamental principles and attitudes towards human life, as well as what contributes respect, etc. It's not always as simple as just learning the facts and weighing them.
"Anyone who [rips a CD] is probably engaging in copyright infringement." - David O. Carson
What ethics in is NOT: Choosing Open Source or Closed Source Software, Choosing one Hardware/Software over the other, wether you code you produce is open sourced or closed source, open Spec or Closed Spec ( Although I think they should put more effort in Open Spec vs Open Source) Those are Business decisions and have no real morality issues.
What are Ethical issues:
Finding loop holes in software to avoid paying extra license fee (lets make sure that everyone loges onto this server as this name)
Knowing there has been a security breach and possible data has gotten lost wether to tell the company or not
Change the ways hours for projects are recorded to put more hours in one project and less in an other.
Contracting consultants to replace your current work force just because they are billed from a different source and makes you look good.
Not contracting consultants when your project really needs more people or skills. or a new set of skills for the job for a project.
Changing a project from Fixed Priced to Time and material or vice versa because it just suits your needs.
Expecting Free Quotes or Specs for a new project then going to a different group to do the work.
Work with a third party reseller to get the design you need then go to to the source just because they can give you a better deal.
If you have third party resellers choosing to undercut them after they have done all the relationship building and advertising for your projects.
Ethis is an issue of trust. If your actions shows that you cannot be trusted then things really backfire. Any one ethic violation may not hurt anyone but a combination will generally get the company of employees and venders shit lists and you will get less quality and service and value over time.
If something is so important that you feel the need to post it on the internet... It probably isn't that important.
And other IT professional associations and bodies around the world have them too.
...an Englishman in London.
Quite frankly, I object to the question. This is another typical example of Slashdot catering to the lowest common denominator, with racism that would never be accepted in polite...
Oh, you said ethics? My mistake.
== Jez ==
Do you miss Firefox? Try Pale Moon.
Ethics (n): A system of arbitrary and simplistic rules and practices designed to protect professionals from having to exercise any sort of human judgement when faced with difficult decisions. Usually founded on the bizzarre assumption that someone intent on doing something self-evidently immoral, dishonest and possibly illegal will be stopped in their tracks simply because it violates some "code of ethics".
In a survey of 100 programmers, 111111 thought that duck-typing was a good idea.
Rule of thumb is basically: What you don't like people to do to you, don't do it to others. Regards Michael
That's my standard reply to Christian Ethicists -- they got it wrong and it should be how they want to be treated that is important, not how you would want to be treated if you were them. I applaud you on your perfect use of this retort while enlightening the hordes of slashdot.
I find the whole Palastinian/Israeli conflict, or rather the typical Westerner's view on it as an exercise in selective blindness, regardless of perspective. The cartoon on that page is instructive as a case in point. Of the Palestinian side, you have individual acts of senseless killing (and suicide); on the Israeli side, you have centrally organised counterstrikes when there is little effort to minimise collateral damage. The cartoon is seeking to justify a practice that is borderline indefensible by saying that the other side is worse. Yet only one side is acting on the basis of centrally premeditated policy.
The side that you come down upon mostly comes down to one's attitude to authority together with some personal factors.
Wikileaks, no DNS
I want to share something with you - the three sentences that will get you through life.
Number one, 'cover for me.'
Number two, 'oh, good idea, boss. '
Number three, 'it was like that when I got here.
I have excellent Karma and I am not afraid to Troll it.
First group arguments:
* concept of ownership in Shariah is confined to the tangible objects only
* no precedent in religious practice where an intangible object has been subjected to private ownership or to sale and purchase
* concept of "intellectual property" leads to monopoly of some individuals over knowledge, which can never be accepted by Islam
Second group arguments:
* there is no express provision in the Holy Qur'an or in the Sunnah which restricts the ownership to the tangible objects only
* there are several instances in Shariah where such intangible rights have been transferred to others for some monetary considerations
* concept of "intellectual property" does in no way restrict the scope of knowledge
Read more of it through the reference. I know there are tons of Muslims from subcontinent in IT industry and (inevitably) on
"reading co-workers' emails":
1. Sahih Bukhari is book number 2 for Muslims:2. Less solid hadeeth (has somewhat flawed chain of narrators)
I guess second part of the second hadeeth does not apply to BOFH.
I do not believe in karma. "Funny"=-6. Do good and forbid evil. Yours, Oft-Offtopic Flamebaiting Troll.
This'll be no news to anyone here but still...
A (former) friend of mine used to work in a local computer shop (repairs, parts the usual stuff). After a little while there he started bragging about all the stuff they kept finding on peoples computers. He and everyone else there used to wander over computers brought in looking for passwords, account details, music, films, videos and anything else they considered interesting... Utterly reprehensible!
When I called him on it, his attitude could be best summed up as "well they should learn to fix their computers themselves then".
Fortunately said shop went out of business. Unfortunately it did so as the owner was a financial idiot not because they got caught or anything similar.
(admittedly I've always worked under the suspicion/assumption this went on, just nice to get it confirmed once in a while)
ZoeP
that deep-throating is unacceptable on Slashdot?
Hail Eris, full of mischief...
E pluribus sanguinem
The worst thing I ever did as a sysadmin: a coworker of mine attempted to apply for a job somewhere else, and accidentally sent the cover letter & resume to our boss. At her request, I deleted that message from his inbox before he'd had the chance to read it.
I know that this is pretty small potatoes, but it still bugs me.
I agree with the postings that say you have to elaborate on your question. If you haven't already read it, I recommend "A Gift of Fire". It will give you a lot of ideas and open up many possible lines of inquiry. You can refer to specific cases from that book, and may get more useful feedback here.
What you've seen seems only to be typical of small shops. Larger shops where they have something to loose tend to be careful
of litigation. I've had none of those experiences. I do however recommend you never work for a rich or powerful individual.
Wealth/power tends to make them think they're allowed to do anything they want no matter how evil. Look at most of the celeb
news for a perfect example.
-- Programming with boost is like building a house with lego. It's a cool but I wouldn't want to live in it
Sarbanes-Oxley replaced ethics (and common sense) with mindless process and auditor drones whose sole purpose in life is to stop all work from getting done.
Information Ethics has to be considered as a serious branch in ethics. A good foundation is given by Luciano Floridi: Information Ethics: On the Philosophical Foundation of Computer Ethics. The text might be difficult to understand a first attempt, when without some knowledge in moral philosophy (or without computer science background). Nevertheless it is worth reading since it really gives the fundamentals of a consistent information ethics. - chribo
You'll have fun,fun,fun 'till the software takes the car keys away.
Psychopath (Noun)
Someone with a sociopathic personality; a person with an antisocial personality disorder ('psychopath' was once widely used but has now been superseded by 'sociopath')
Dictionary Quote.
Participatory Governance : The only feasible option for a real democracy, where everyone really does have a say.
The way I read that, it is still flawed because it lest the perpetrator decide that they think in both cases. As you would have them do to you and as you think they want to be treated is the same thing because it still allows your imagination to play games except this time, your own feelings are removed.
And lets, be frank, how they want to be treated could be completely worse then how you think they would or how you yourself would want to be treated. I mean a women forced into sexual prostitution from early on in life who thinks speaking back will result in cruel and painful beatings might want you to just force your way on her and get it over with. Where you or I might think that she wouldn't want that or we wouldn't want that happening to us. So there are serious flaws either way we go with this. I won't advocate that we stop interacting and treating other people, but I will say one way isn't inherently better then another in this line of reasoning. Although checking what they want could avoid cultural differences but it could be in our best interest to ignore them too.
A must read in the domain is the pioneering work of J. Weizenbaum:
http://en.wikipedia.org/wiki/Joseph_Weizenbaum
See also:
http://www-tech.mit.edu/V105/N16/weisen.16n.html
Excerpt:
Why is there so much poverty in our world, in the United States, especially in the large cities?
Why is it that classes are so large? Why is it that fully half the science and math teachers in the United States are underqualified and are operating on emergency certificates?
[...]
It is much nicer, it is much more comfortable, to have some device, say the computer, with which to flood the schools, and then to sit back and say, "You see, we are doing something about it, we are helping," than to confront ugly social realities.
[...]
It is also safe to say, it is simply a matter of fact, that to date weapons which threaten to wipe out the human species altogether could not be made and could certainly not be delivered with any sort of precision were it not for the computers which guide these weapons.
[...]
Instead of saying the computer is involved with the military, say the computer is involved with killing people. It is only when you come to that vocabulary, I think, that the euphemism begins to disappear
And especially:
People have a series of rationalizations.
People say for example that science and technology have their own logic, that they are in fact autonomous.
This particular rationalization is profoundly false. It is not true that science marches on in defiance of human will, independent of human will, that just is not the case.
But it is comfortable, as I said: it leads to the position that "if I don't do it, someone else will."
Of course if one takes that as an ethical principle then obviously it can serve as a license to do anything at all. "People will be murdered; if I don't do it, someone else will." "Women will be raped; if I don't do it, someone else will." That is just a license for violence.
I write sci-fi for metalheads
Back in my day, if you wanted the internet to do your homework for you, you would post it to Usenet. I guess that this proves that Usenet is finally dying. :(
At my employer anybody can read anybody else's email. It logs who reads whose but otherwise imposes no restrictions. With no assumption of privacy, it also cuts down on gossip and generally increases the level of professionalism in the emails. I think it's a great solution.
Is it true that they teach how to manipulate and use people in MBA?
I think a key dimension to ethics in IT is that a person's ethics, or choice to follow their ethics, can change depending on the stress, importance, severity of the situation, or possible repercussions from a situation.
...you heard that the company may outsource the IT department.
...you heard they may fire you.
...they may sell the company.
...they may close your division.
...you made a mistake that may cost you your job, but that you can cover up.
...somebody offered you money for employee salary information and you're house is about to be foreclosed on.
There are the regular ethical situations for IT like reading the boss's email. If you add stress, influence, etc, to the mix a person will do things they won't normally do.
What if...
Raise the stakes and people will do things they won't normally do. It seems that many people live by two sets of ethics; those for every day life, and those for when they are at risk of something.
Just because they are business decisions does not therefore imply that they have no moral aspect. You don't have to agree with Stallman, but you should recognize that for some people, open source v. closed source is definitely about ethics:
"Proprietary software is evil because it attacks freedom and social solidarity. When a program is proprietary, that means that the social system of its distribution and use is unethical."
Free software is not about the price of software or even about the quality or practicality of it, according to Stallman. It is much more important than that. "This is about ethics," he said. "That is, good and evil."
Granted, these issues may not qualify as "business ethics," since they are about very fundamental beliefs, but it's imprecise to say that ethics isn't about closed v. open source. For some, that is exactly what it is about.
"Anyone who [rips a CD] is probably engaging in copyright infringement." - David O. Carson
You might want to look at several professional organizations, and see what ethical codes they state. For example, the IETF, IAB, SANS, etc.
This is a fantastic book on the subject, and required reading for anyone working in IT. Or with IT. It covers a lot of issues faced on daily basis.
IT Ethics Handbook by Stephen Northcutt
http://www.acm.org/about/code-of-ethics
Here is an example from my dad. He was an engineer at a manufacturing plant in the 70's that decided they needed to go to CAD. He was given the project. He started working with DEC and they quoted XXX,XXX.00 as the price for a great system. He took that back to his bosses and they agreed. He goes back to DEC and the salesman starts mentioning things like, "Would you like an OS with that? It will cost XX,XXX.00 more." and "Would you like the special power cord? It will cost an extra XXX.00" They kept this up until the price was now one and a half times the original quote. Dad was getting embarrassed at going back to his bosses over and over asking for more money and finally got mad and started threatening to kill the deal. At this point the salesman mentions that it includes a Rainbow computer (their version of a PC and rather pricey at that) that wouldn't show up on the invoice and could be shipped to any address. That was about the point were Dad exploded.
Crazy thing is he loved DEC computers and still does. He wistfully talks about their ability to multi-task and better file system.
Years later I was caught in an ethical bind and asked him what to do. "You can do the easy thing or you can do the right thing. Doing the right thing might be bad for you in the short term, but you will be able to look back later and feel good about yourself instead of feeling slimy every time your reminded about it."
I took a business ethics class taught by a retired corporate head of human resources. He gave a good explanation of why this is taught in some business schools. "If you think about this now when you have no pressure on you, you stand a much better chance of making the best decision when under pressure and you have to make a snap decision. Don't kid yourself and think these things won't happen to you. They will, and most of the time you will have no time to do any soul searching."
Is he strong? Listen bud, He's got radioactive blood.
"There's no such thing as business ethics. There are only ethics, you either have them or you don't."
Oh, please. Is this self-righteous twaddle supposed to convince me that I should waste my time on bums? My cat isn't impressed with your sad attempt at a guilt trip, and neither am I. I pay taxes so that the government will deal with the problem. If you want me to give a shit about the poor, stop taxing me in the name of helping the poor.
Let me give you a little knowledge from experience: give money to bums, and you'll only encourage them to continue panhandling. If you even talk to them, your time will be wasted. And if you listen to them, and decide not to give them money, they will probably resort to aggression. It is better to ignore them and keep your distance.
I write sci-fi for metalheads
I have worked in every aspect of IT from phone support to network security for some of the biggest companies in central texas and have to say there is a fine line between ethics and doing whatever it takes to get the job done. I have witnessed business managers who tell you to load software with no license to get people productive now then worry about the paperwork later often not at all. I have also seen IT managers that use the IT department as their own little playhouse for personal gain. I recently had the opportunity to see an ethical explosion first hand when a disgruntled employee tried to bring "piracy and missuse of company assets for personal gain to the attention of management who then burried it they don't care they don't want to know they just want things to work. I guess ultimately as in any other profession you have the good with the bad. I do miss the good ol days though!!
The government disregards the law. Why shouldn't I do the same?
I write sci-fi for metalheads
The Israeli side wants the whole thing, yes, but it is willing to accept half of the thing. The Arabs don't.
So, you are accusing Israel of not being sufficiently careful in avoiding collateral damage, and equate that with the Arabs, who seek to maximize it (but can't)... Wow...
Yes, in any conflict the behavior of one side can not be examined without that of another.
But my page does not seek to convince anyone of the justice of the Israel's struggle, no. It only tries to "raise awareness" of what militant Arabs mean, when they say "occupation".
In Soviet Washington the swamp drains you.
I always thought the difference between a sociopath and a psychopath, was that a psychopath DOES NOT know the difference between right and wrong, and the sociopath DOES know the difference between right and wrong, but, just does not care about it.
- I live the greatest adventure anyone could possibly desire. - Tosk the Hunted
I prefer, "If it's not yours, don't fuck with it." You can apply that principle everywhere.
I write sci-fi for metalheads
0) Read Cliff Stoll's "Silicon Snake Oil" about the decline in professionalism ubiquitous desktop computing has enabled. IT Ethics is really about setting and enforcing professional standards for behavior at work. For those too lazy to read, in 1980 you could get fired for making a personal call, but in 2008 it's OK to exchange non-work email with your friends all day. Why? Answer: the office lets you get away with this in return for expecting you to answer email on weekends. Blurring the boundaries makes the rules hard to write.
1) Example: A friend called for advice, LAN manager at a 20-person company. "Everyone says the network is down, but it's actually just overloaded because the president is streaming live porn from Amsterdam." Solution: block the port, see if he has the stones to complain. Corporate ethics issues are complicated by rank and the playbook won't cover everything.
2) In 1982 at age 10 we spent a couple hours in school on telephone manners. I would hope that my own children will get the same talk, now to include cell phone, email, and web manners. Learn how to mute the ringer without answering a call. Expect that any email you send, or any web page you browse, might be printed and taped to your office door tomorrow morning.
3) Adult/offensive content makes the rules hard to write.. If I'm presenting on the big screen and get a mail notification popup for spam with a racist subject, do I get fired? Can sysadmins sue for "inhospitable work environment" because the spam was x-rated? The standards for handling these issues are related to the standards for how to behave when you're root. As I say to my dog when he's licking in the living room, "Just because you can doesn't mean you should." The standard for behavior needs to be something like "You're going to have access to a bunch of stuff, but that's no excuse for needless nosing."
This post demonstrates how you are a part of the problem, but you will never, ever figure out why.
'Ethics' and discussions around it are pretty much useless unless the concept is precisely defined. This latter activity is called meta-ethics. Ethics, then, is simply applied meta-ethics. Once the meta-ethical definitions are articulated it is often simply a matter deduction from the definition to spit out a decision of action. Generally in business the meta-ethical orientation is deontology, a non-consequentialist, duty based orientation. The specific duty is the fudiciary duty to shareholders in the small instance and stakeholders in the larger. Your duty is to maximize the shareholder revenue. Any action conducive to this passes the test. The challenge to the individual in business is to know when to change the meta-ethical orientation - employees wear many hats, so to speak; and what is good for maximizing shareholder revenue may not be good for the community at large. For example, pollution: those old PCs could be expensively recycled or money could be saved by throwing them into the creek; but the consequences would be pollution of the local community, that is, bad consequences come from pollution. Obviously if only considering one meta-ethical orientation what would be 'ethical' in this case is the cheaper route; but if the meta-ethical orientation included consequences to non-shareholders polluting would not be ethical. The point here is that ethics is not as important as how you go about picking your meta-ethical orientation. But that can't be 'ethics,' for the term and its cognates 'good,' 'right' and so on lack any meaning at this point. Choosing a meta-ethic is a philosophical task, not an ethical one...
Really, seriously, the way software vendors treat their customers is a nightmare. If you sold used cars the way software is sold, you would be in prison. If you sold real estate the way software is sold, you would be in prison.
And within IT departments you are confronted with lying and backstabbing, not just from management. I am retraining to get out of IT and I say good riddance.
Now only if I could be modded as 'Cynical' as opposed to 'troll'....
putting the 'B' in LGBTQ+
From a management perspective, it seems like when you are meeting the needs of your employees they will behave more ethically than when you put them under stress.
Threaten their job and they are more likely to lie to you.
That said, people do very odd things under stress. I had a manager who told the software testers working under him to stop looking for bugs, to stop reporting bugs, at points in the schedule where upper management expected to see a reduced rate of bugs being reported to indicate that quality was improving and that we could ship soon. In telling us to stop filing bugs, this manager was lying to his superiors and telling them what he thought they wanted to see. He was also avoiding the painful scrutiny that would result when they realized that our pieces of the product were horribly flawed.
Sometimes ethics is described in terms of picking your battles. Something too unpopular, but horribly wrong, like a major security flaw that would require so much re-design and delay to fix that it would force the company to lay off some employees to stay afloat, might be tacidly mentioned but not pushed because the individual isn't prepared to put their job on the line for the customer that they don't see. It is an ethical dilemma, but we re-define it so we can feel better about the decision that exposes others to unknown risk.
While the parent is speaking regarding upper level execs (and maybe even the rank-and-file PHB), there is an interesting documentary called "The Corporation" that deals with a lot of this kind of thing. It argues that the "legal person" that a corporation is, is fundametally sociopathic. There is a good synopsis of their argument on their webpage. Granted, it is certainly not without bias, but was the turning point in my understanding of corporate ethos. Definately worth a DVD rent or a viewing at your local independent cinema.
It makes sense to me that the management of the company would recruit those lacking empathy (or other ethical constructs) to boost profits. It also makes sense that management influenced by this corp. ethos would not hold IT to any standards, other than to protect the corporate interests (e.g. don't do anything that would get us in trouble that you can't cover up), and to cover their own asses (IT can't open Exchange mailboxes without approval from management even at the request of users (for support purposes) to make sure upper management's inside-men don't get pinched.).
Forgive my spelling from time to time. I'm often posting during short breaks.
And in the business world, the "fittest" is often whomever is most willing to do whatever it takes, and stop over whomever they can, to achieve the goal.
I was ethical once and lost my job. I was unethical the next time and retired at 47.
I write sci-fi for metalheads
Don't forget to cover the ethics of "forcing" people to work in "Death March" projects where expectations are set that you must be working 80+ hours so that a ridiculous deadline can be met.
Hello class! Today we're going to discuss taking candy from a baby. Now here's a baby. And we'll give him some candy. Now one might think it would then be unethical to take it from him but... *yoink* hee hee hee...
I'm trying to teach myself to set people on fire with my mind... Is it hot in here?
Perhaps you should examine in your paper the ethics of asking a group to collaboratively write your paper for you.
Reality has a liberal bias
I would suggest you check into more than mere opinion on slashdot. Check to see if your school has access to the philosopher's index. This is *the* database for philosophical papers. You will probably have to narrow your paper's focus as well. Start with a simple search and see if anything catches your eye. If you don't have access to the philosopher's index try for these journals: Journal of Information Ethics, Ethics, Journal of Business Ethics, and Ethics and Information Technology.
As I have written on this extensively for my Masters in Philosophy you need to decide what part is more important--this is largely based on your prof, are they more based in phil or business? I would suggest maybe going with something such as "IT ethics from x perspective" and provide a few simple examples and what you think one following x ethical theory would do. Not only is this probably the easiest type of paper to write but also can be fairly ground breaking if you argue well. This would fall into an applied ethics which I would also suggest you look into. Good luck!
I just finished a paper for the ethics class I took last semester. The paper focused on globalization and multinational companies. I tried to keep the paper as unbiased (even though I have very strong opinions on this subject) and based entirely on tangible facts. In a nutshell, my thesis was that globalization is nothing new and has been documented as far back as the mid-15th century. But, since the mid-18th century globalization has seen 4 different phases. The last phase, from about 1975 on, has been very different from the first 3. Globalization is now used by large multinational companies to control and stifle wages in hire paid countries, while exploiting workers in lower wage countries. I have been in meetings where large fortune 100 companies have openly admitted to sourcing work to countries where employment and environmental laws are less stringent than the U.S. or Western European nations. I have gone so far as to even claim that this practice is nothing more than institutionalized racism. In the age of diversity (which is what most multinationals claim) why should it be assumed that peoples of one nation are entitled to better ecologial environment and better labor laws than the next. I personally think it's a little hypocritical of Western multinationals to pawn their dirty work off on developing nations because they simply do not want to pay the cost of compliance (labor, environment, etc) in their home countries. I have also cited documentation that has illustrated that multinational conglomerates have even gone so far as to control governmental policy because they are one of the only major employers in a given country. So much for the spread of democracy and a nation's autonomy. The more I researched, the more I realized that some of the perceived "crack pots" like Chavez actually have a very good point; however, I think they are pointing in the wrong direction. Rather than Western governmental imperialism, similar to what the U.S. saw a growth of after the post Civil War reconciliation, we are seeing imperialistic behavior from large multinationals that are serving to make a very small number of people very rich. How can one in good conscience say it is OK for a CEO to make 400% more than the average employee when wages are being pushed down, retirement plans phased out, and medical benefits going to the skids? Perhaps some of those MBA's should have taken your Ethics class. :)
There is a pile of information out there on this subject matter in many University Libraries if you are thinking about taking this angle.
That's like a nun inquiring about ass dildos . . .
SARAVA!
I once had a job as a programmer for the company's marketing department. There were layoffs going on and most people were in full CYA mode most of the time. I knew that several people who interfaced with our customers would routinely lie to them. One time I found a bug in the software that I had created and I was told I'd have to be on the call to explain to our customers what happened. My coworkers were waiting to see how I'd "spin" this and how the customers would react. In response to "how did this happen?", I said something like "Well, It was my code and my fault for missing a test scenario. All I can say is, I apologize, and I'm doing my best to correct it as soon as possible. The fix should be released in time for the next run." After a short (stunned) silence, the customers actually thanked me for my honesty and consoled me saying, "well, everyone makes mistakes" and that sort of thing. I think they were just so surprised at getting an honest answer that they forgot to be angry! In my experience, honesty really is the best policy.
Prov 9:8 Do not rebuke mockers or they will hate you; rebuke the wise and they will love you.
I spent a year of straight "heads down" time, doing network administration, database administration (we use Access 2000, but it's exposure nonetheless), writing a backup tool (and porting it 3 times "...it's only temporary, you know." - yeah, right), and learning RHEL during the day. At night I was writing a win32 application, bash scripts, C/C++ code, Java, playing with advanced routing, samba, and kernels in Slackware Linux, and constantly digging in to technical documentation and CS theory. The time has paid off ten fold. The difference between myself and my peers without 'hand-on' experience is simply astounding!
I didn't realize until I took graduate level administration and programming classes last semester and this semester and I breezed through them without cracking a book. My code is cleaner, better documented, and formatted better than when I was taking AP C++ in high school. I look at applications (regardless of platform - I'm running 3 flavors of Linux, a Mac and a Windows box at home, a RHEL box at work, and work on a Solaris box at school) in a completely different way than ever before. I don't see an application any more, but rather layers of abstraction connected via interfaces.
Once I realized that everything is a connecting interface from the backend to the frontend (protocols, devices, GUIs, etc., everything), I found I could do incredibly complex things in both programming and administration - it's just about getting the right interfaces on the right layers. It was a moment of revelation that compares to when I found out in *nix, everything is a file. The light went on! I also found out that C/C++ is almost a completely different language on each platform. GNU, win32, xcode might as well be 3 separate languages. Good documentation is worth its weight in gold. Version control is How It Should Be. And, every bit of knowledge is a tool in your toolbox; the more tools at your disposal, the more elegant your solution and the less forehead dents in your desk. Finally, if your interface layers are concise all the way up, everything falls in to place all the way up to the GUI and troubleshooting and bug fixing become single line fixes instead of full function kludges. That being said, I still write a lot of crap code... but at least I know when I'm doing it now.
Sorry for that rant, but I really had to comment on what the job has taught me.
If I mod you up, it doesn't necessarily mean I agree with what you've said, sorry.
Ethics in IT, is the same was ethics in any other walk of life, in my opinion. When you place anybody is a position of power and authority, they inevitably abuse that position. We see this with prison officers, police officers or specific financial traders such as Nick Leeson and Jerome Kerviel.
Without the necessary checks and balances in place, human beings will always find a way to exploit their situation to their own advantage. We can't really be blamed for it, as it's how we're programmed to survive.
Ethics in business is an artificial problem that we're just not genetically pre-disposed to deal with but we're slowly improving. The only practical way of ensuring ethical practice is to impose policy, procedure and monitoring. If we are going to continue to employ human beings we have to make sure we have procedures in place to deal with their imperfections.
I've seen countless numbers of technical support staff that read the CEO's email, or they read the email that gets blocked at the inbound filter. They also trawl through the file system, checking people's personal files, collecting their MP3s and JPGs. I've also seen people that take old laptops, writing them off and then selling them to their friends on the cheap. There was also one instance with somebody inflating the price of network cabling jobs and splitting the difference with the networking guy. Eventually, all of these things are discovered and policies are changed to stop them happening again.
In my experience, it's far easier to assume that all human beings are skimming in some way and to some degree. You have to know what the big stuff is, detect it and stop it but let the little stuff go. Does it really matter if one guy steals a pack of post-it notes once a month? Does it matter if somebody spends their own time copying user's MP3 files? Ultimately, what is the impact to the business of some of these actions?
Once you understand that corporations are (as legal persons) immortal - you can just begin to understand the dilemma.
A powerful immortal with bloodlust and lack of empathy has become - er, how'd you say?, business as usual.
Our Country (USA) is now, only representing a constituency of Corporations, which by proxy of consumerism "looking out" for "our" interests.
The willful disobedience of enforcement of the rule of law by the Congress allows for the further degradation of "the people" as the represented body of the law of the land (Constitution), further perverting the intent of the basic purpose of this country - escaping a dominance of those who'd exploit us for power, (also religious) and monetary gain.
Ethics are a quaint idea relegated for underlings for dealings with each other within these bastions of ivory.
Corporations got the upper hand once before, quite a while back and were quelled to some extent - they're BACK and they are running the show, once again.
See Part 2 and further for relevance:
ZEITGEIST
http://video.google.com/videoplay?docid=5547481422995115331&q=zeitgeist&total=3730&start=0&num=10&so=0&type=search&plindex=0
~hylas
I said this last year during ethics week in my MBA Strategy class, "Ethics are simply a matter of time and place." Having said that, you simply have to describe the current schools of thought on ethics and how they developed.
Choosing the lesser of two evils is a choice for evil.
Hello,
:-)
Speaking from experience (I work in IT, I did an MBA, I chose the elective Business Ethics, I had to write an essay), my first guess is that your prof will tell you to be MORE SPECIFIC.
Do a google for, for instance, the Journal of Business Ethics ( http://www.springer.com/philosophy/ethics/journal/10551 ), and be surprised by the wealth of articles you'll already find about a really wide range of Ethics & IT topics. At the same time, once you have read the first few, you'll notice how immensely full of holes this area of research actually is. There's academic articles, for instance, about the morality of P2P File Sharing in Asia or the limitations that virtual personae should have with regards to knowing what they should remember about a given system. There's professors specialising in the combination of Business Ethics & IT; Jeroen van den Hoven (University of Delft) is the first one that jumps to mind for me.
So, if you wish to add something to this body of existing knowledge, you'd either go with something very specific (i.e. the behavior or a normal user when suddenly granted god access, on a tuesday afternoon, if he's exactly 42 years and two days old) and search what else has been written about your specific topic, OR you could do what your initial suggestion is, and give a high-level overview of a given topic. If you prefer the latter, the least that will probably be required is a quick overview of which topics are covered in research and which are currently barren. Summing up best practices or drawing up a directory of "hey, this is what slashdot users think" may be valuable, but only if you put it into a good context.
Hope this helps
Two questions to ask: 1. Is my action fair and just? 2. Is my action maximizing happiness? Consider non-IT analogies. The law can be a guide, but the law does not dictate morality and, hence, should not necessarily dictate your actions. Example: Perhaps reading someone else's emails without his or her permission really does maximize happiness in some cases. You (the IT professional) derive great joy from it, and the recipient of the emails remains ignorant. However, reading someone else's emails for enjoyment is unjust because it is violating the trust that the sender and receiver have placed in your email system. You ought to refrain from reading someone else's emails for the same reasons you would refrain from reading his or her "snail mail" or diary/journal.
Something to also remember is that there are no laws protecting IT and programmers for "doing the right thing".
In engineering you have PE licensing programs and laws that go with it. Under these laws you can't fire an engineer for refusing to do something that goes against a code of conduct. So far there is nothing similar to the PE in IT or programming (well except in Texas where they do have a software engineering PE).
Since I would bet that 80%-90% of the unethical activities carried out by IT staff are because management has asked them to do it that until IT workers are given legal protection and legally binding professional responsibility nothing will change.
"Anything not prohibited is compulsory and anything that is not compulsory is prohibited."
I do so love that mamy mamy mamy song
Interested in a Flash-based MAME front end? Visit mame.danzbb.com
You made my sarcasm meter explode! You'd owe me a new one if it weren't imaginary. :-(
- I Don't Believe in Imaginary Property
The problem with that is that people tend to be very different and it is difficult for us to figure out what other people want. For example, by your logic it was super nice of the U.S. to give freedom to Iraq.
I feel pretty confident that I practice the only fair and consistent ethical system and it only has one axiom: "Do whatever you want." Of course, I also believe that everyone else follows the same system that I do. After all, you only follow your ethical rules because they give you some sort of satisfaction (being a good person, going to Heaven, etc).
Your contrived example doesn't really make sense, at least to me. Do you mean to say it would be wrong if both of us had consensual sex, even if the reason for her consent are somehow "ethically" wrong? Seems like a judgment call on somebody's part, other than the two of us.
:)
Maybe you can enlighten me with some better examples.
Seth
How does one "ethically" rob customers out of their money, pray tell?
They love gaming the system and escaping unhurt gives them a kick which forms most of their inspiration to continue working in that field at that level. "I fooled the stupid law" is a primary goal, not a side effect.
They're social black hats. *Crackers* of social code (of conduct).
The only way to stop their crooked acts is to *punish* them instantly, not later, when the damage is done and the time has passed.
That is where the big game and system fail unpardonably and repeatedly.
Maybe over millenia.
Instant delivery of punishment is the single solution to social crackers.
Sadly, I type this and you read it now, and nobody remembers it tomorrow morning, least of all, the System and the Game and the MotU.
I want others to treat me such that they give me thousands of dollars.
The problem with both systems is that it does not allow for balancing the needs and wants of both parties.
The Christian-based "Do unto others as you'd have done to yourself" rule is closer, and people mis-interpret it by attaching conditionals. For example the original example, "I'd want him to kill me if I were gay." The rule does not say, "As you'd have done to yourself if you were in their shoes." The rule says that if you want to receive that treatment, then so should you persist that treatment, and doesn't mention circumstance at all.
However, it's meant as a general guide, sort of a litmus test of how to behave toward others. It attempts to put behavior into personal perspective. The Golden Rule also fails for people who are suicidal or otherwise self-destructive (just because you cut yourself doesn't mean you should take a knife to strangers). It's not meant to be hard and fast.
Slay a dragon... over lunch!
I used to work for a software development company. My boss, who's living was made by selling software, was understandably adamant about following software licensing both for our customers, and for us internally. As IT manager, I followed company policy. I did not allow any unlicensed software in the office - and caught heat about it from the other managers. Problem was, even though the boss didn't want any unlicensed software in the office, he was also to cheap to purchase the licenses we needed. This resulted in some creative manouevering on my my part. Uninstalling and re-installing. (mis)Interpreting licensing requirements in ways that were advantageous to the company. Finding Open Source alternatives (which wasn't really a bad thing). It's interesting what a fine ethical line we had to walk. The company was all about being ethical, but at the same time wouldn't spend the appropriate money so the staff had to find creative ways to get our work done.
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No such thing as business ethics.
You are either ethical or you are not. You can't have character in one area of your life and not in another area or you don't truly have character.
Suppose she is 10 and you are 30. Yes, I am saying it is wrong. The fact that he or she consented to it means little.
Or lets put it another way, a little closer to what you took me to say, suppose she came from an abusive family, was 18, and thought that getting raped in order to have dinner and beaten afterwards was the norm. So she consented to laying there for you to have your way. Legally, there wouldn't be anything wrong (with your part) but ethically, there would. If she has been tricked into consent, is it really consent? Even when the tricking came from someone else?
Or lets put it yet another way, would having sex with a girl knowing you could exploit injustices done to her in the past and passably done by someone else in order to get her consent be ethical? You and someone else having sex isn't really the ethical part. Her being tricked into by either learning behavior in the wrong way or me holding a gun to her sisters throat and claiming to blow her head off if she doesn't screw you would create some problems. Especially if you knew about them before consenting yourself.
Seeing how we are talking of ethics here, She wanted it or was asking for it used to be a valid defense to rape in the past. Now there is much more taken into consideration. I'm not sure there is a right or wrong answer to the questions I posed. I hope there is and I hope that I'm on the right side of it.
I've also worked at a company where an admin, who reported to a manager I worked beside, was reading e-mails. The manager let him know that he knew, and that if anything came of it, it would come back to bite him, but also let it slide because (1) someone has to have access, and whoever it is will probably take a peek from time to time, and (2) he was relatively discrete about it, and others may not be. Was he unethical in letting the behavior persist?
Yes, he was unethical for letting the behavior persist. First off, the admin was being unethical for an action that unnecessarily invaded people's privacy. It was not the intent of his employment to read people's emails. Even if his job description of "fix the mail system" required occasional and inadvertent reading of emails, it was not his job to read any other messages for any other purpose. It was unethical for the admin to read the messages in this case.
It was also unethical for the manager to have permitted this act to continue. The manager knowingly permitted an act that he himself knew was unethical. This makes his action, or inaction in this case, completely unethical. The manager should have put a stop to the activity. The manager should have, at the very least, ordered the admin to cease and given the admin a warning and given clear guidelines for future activities as well as notification of the penalties for infractions.
Were I the VP over this department, I would fire them both as they were both unethical and I won't tolerate it. I would also institute a written policy and education program for the entire remaining department.
It is the fact that this stupidity goes on and that people such as yourself actually have to ask if it is inappropriate or not that creates the need for an ethics class and ethics training. These are things that your mother and father should have taught you at an early age! As an adult, there should be no question in your mind as to whether it is ethical or not.
Here's a clue for you in the future. If you have to ask if it is ethical or not, IT IS NOT!
Sage has one also:
http://www.sage.org/ethics/
When an employer forces you to do something that's tantamount to them hanging themselves with their own rope, do you let them do it and reap the satisfaction of saying "I told you so" and increased credibility in future avoiding-stupid-stuff discussions, or do you go out of your way to go under the radar and try to save them from themselves when no one is looking?
Ergonomica Auctorita Illico!
This doesn't have much practical effect, since membership or certification by these organizations is rarely a job requirement in IT, but they do serve as a baseline for evaluating behavior in the industry. It's a sad state of affairs.We are the 198 proof..
One obvious conclusion to draw is that we need a common agreement on what the ethical principles are which we should all be held to regardless of profession.
Given the slashdot demographic, it's about 99% probable that I wouldn't want you performing that act on me in any venue, let alone in the street, HBI. (Sorry, have to keep my post SFW).
We are the 198 proof..
Maybe you shouldn't be looking for anecdotes etc or trying to handle 'IT' ethics as somehow separate from ethics in the more general sense. The study of ethics is more about how to arrive at valid decisions on complex ethical issues - in IT there is much new or unexplored territory in this regard but the underlying dilemmas, and the way they're approached remains the same as for any other field.
You should be trying to clear up these new or murky problems with well-reasoned arguments. Don't spend too much time on cut and dry issues where people have just decided to do the wrong thing anyway. Instead focus on issues where people may genuinely want to do the right thing but have difficulty deciding just what that is.
...that you say nothing about keeping their employees happy. Or do you consider employees to be suppliers?
We are the 198 proof..
Which would apply to the Computer Society: http://www.ieee.org/web/membership/ethics/code_ethics.html
We are the 198 proof..
If you read someone's mail for a specific purpose (ie. are they still getting mail) you can just read the bits of the headers that let you know what you need and not the content or subject. Remember that IT typically gets the blame for the idiocy of others and anybody with the authority to have the root password can see what you have done in history files and take it out of context.
The British Computer Society have an Ethics Forum to look at the wider moral issues raised by IT. For example it is currently working on the carbon footprint of IT
...or at least its article There you go. Fixed that for you.Me failed English...
FreeBSD over Linux. If my comments seem odd, this may explain...
Ethics is an interesting concept - first thing that may come a person's mind :
.
.any system or codification of belief or of opinion. . ."
:)
.
:)
:)
"good and bad"
"wrong or right"
"black and white"
Personally, when one finds themselves in IT related predicaments, I'm guessing it's not that usual to land in a black or white situation, but one of a million shades of gray.
A few more:
"the way one lives"
"actions that land you on the right (good?) side of the fence"
"oath"
"creed"
etc . .
What is a creed? One definition in an online dictionary defines it as ( http://dictionary.reference.com/browse/creed ) : " . .
eek . . . the entertainment industry (I'm guessing a person can come up with centuries or more worth of examples there) would have us believe in "good" creeds or "bad" creeds - religions, knights, assassins and more.
One might also ask - will your ethics lead you to copy chunks of the comments to the slashdot article above? Ethics in research and writing papers - that's a fought over issue as well. (people often hate to look in this mirror
Several professional groups have published "ethics" . .
American Chemical Society ( http://pubs.acs.org/meetingpreprints/ethics.html )
American Institute of Aeronautics and Astronautics ( http://www.aiaa.org/content.cfm?pageid=198 )
American Institute of Architects ( http://www.aia.org/about_ethics )
American Institute of Chemical Engineers ( http://www.aiche.org/About/Code.aspx )
American Society of Landscape Architects ( http://www.asla.org/about/codepro.htm )
Instutute of Electronics and Electrical Engineers ( http://www.ieee.org/portal/pages/iportals/aboutus/ethics/code.html )
To pick a few. Look kind of like science/fantasy fans might see as guild rules
IT is no different.
People who strive for SANS/GIAC certification agree to their ethics as part of completing the certification process. ( http://www.giac.org/overview/ethics.php )
SAGE, LOPSA & USNIX share the same code of ethics - http://lopsa.org/CodeOfEthics
ACM - http://www.acm.org/about/se-code
CISA, CISM, CGEIT - ( http://www.isaca.org/Template.cfm?Section=Code_of_Professional_Ethics&Template=/ContentManagement/ContentDisplay.cfm&ContentID=20454
)
SSCP, CAP & CISSP (certification) ethics - ( https://www.isc2.org/cgi-bin/content.cgi?category=12 )
I'm sure there are plenty more.
I'm guessing there are very few if any CS or IT related courses that don't include some kind of ethics class or section.
Personally - when I was growing up - with a lot of computer enthusiasts in the neighborhood - some slided one way or the other (ethics wise) and some stood fairly firmly on one side or the other (usually the "old guys").
I've been in the professional IT industry for several years - and doing semi-professional IT stuff on and off years before that. Seeing I'm still there - I hope I'm on the an acceptable side of the fence
I've been involved in a few ethics dust-ups over the years . . . never got a horrible
Get busy livin' or get busy dyin'
--Andy, "Shawshank Redemption"
Rictig, et bien sure.
Hier erwarten wir Sie, in den businnes ehrlich zu sein
Regards, Brian
he was relatively discrete about it So he read single emails as opposed to the entire continuum? I think the word you meant to use is "discreet".
Well, in a completely ethical society, people who are ten would still have freedoms to consent to things regarding their own body, for without the social stigma associated with underage sexual relations, the psychological problems wouldn't exist. That being said, I find it hard to believe a ten year old girl would consent to having sex with any man, since most of them think of old men as gross. So I find it quite contrived. If some random ten year old girl asked for a sexual favor from me, that would be violating the rule itself, too, since I don't want them to do that to me. When an act involves two people like that, the act has to meet the rule for both of them to be ethical.
Your next contrived example doesn't make much sense, either. Should I question somebody's desires because I think how they were developed happened in immorality? I'm not so sure as you. That's who they are, and if they desire it, who am I to judge their desires? Would it be exploiting them? If I were trying to change her mind to change her consent based on those injustices, is that really doing what they would want? That seems more like manipulating what they want is what you don't like. Maybe they don't want manipulation -- that would violate the rule. Perhaps they enjoy both manipulation and the later consensual sex? If they do enjoy those, then I don't see any problem with it.
The next example, again contrived, implies a relationship between consensual sex again and holding a gun to her sister's head, which isn't actually consent, either. Doing an unconsensual act to get later consent isn't ethical under the proposed rule, either.
For your information, "she wanted it" IS a valid defense for rape, unless it's "statutory", which I think is a load of morality legislation, and not ethical in itself. Rape is by definition unwanted sexual contact. Some people would extend that to mean "unwanted by society". I wouldn't.
It seems you are on the wrong side of the questions you have posed.
If your needs and wants infringe on my needs and wants, then it's not under the rule, obviously. Discussion, mutual understanding, and fair-dealing are not thrown out by the modified rule, but are additional fallback behaviors in case the rule is unable to inform due to a contradiction in desires.
Your excuse that the rule doesn't mean "if I were them" merely makes the golden rule worse. Now I'm whipped just because that person likes to be whipped by me? That just doesn't make any sense. There's truly no consideration for what I would want, in that case. None, whatsoever. At least in the "if I were them", then at least they are considering what I want!
Excluding issues regarding long term vs short term profitability and Executive bonuses, public companies can always be expected to maximize profits, and while having managers that are smart enough to realize that at times doing the right thing is the most profitable thing to do is an indication of a much better class of managers than seems to be the norm it's not the same thing as being ethical.
To give an example. Protecting my employees from harmful radiation because if I don't I'll get sued for a lot more than it costs to put in appropriate safety precautions and I'm pretty likely to get caught is good business. Protecting my employees in a third world country where I can buy off the government for less than it'll cost me to make their jobs safer simply because it's the right thing to do is ethics.
Very few publicly traded companies are ethical. This is partially due to legal obligations to maximize stockholder value and in the US to the current culture of "If you make money off it and don't get caught then it's ok", but it's mostly because of the fundamental nature of public companies. The metric used to determine the value of a publicly traded company is its share price. Share price is determined largely by profits. There is no metric built into share price which measures whether a company is ethical or not, only if it's profitable.
This is why the idea of Business Ethics is generally considered an oxy moron. Not because businesses don't on occasion get a result that is identical to the one which would have resulted from ethical behaviour, but because ethics are rarely the deciding factor and in cases where the ethical solution is not at least neutral to share holder value, and ideally directly beneficial, Business Ethics are in fact often legally prohibited.
That said, many private companies, non profits, not for profits, etc are allowed to make decisions based on ethics and occasionally do, but the idea of Ethics in a publicly traded company is a joke.
Like, here what happenned at the local bagel shop:
-- Pappa, asked the son, what is "business ethics"???
-- Ah, son! you are breaching a very important subject. Business ethics. Hmmm, what is it? Ah! Here's an analogy:
Suppose that a customer leaves the shop, and you notice that he forgot a $20 bill on the counter.
This is where business ethics comes in.
You see, my son, when you notice the $20, you ask yourself: " should I tell my partner? "...
I brought this up only because a 10 year old's mind isn't developed in a way to give a true consent. They have little to no concept of sexuality or anything involved with it. Besides the fact that they haven't yet formed the independent thought processes as for the consent to be actual consent and not just following the directions of an adult which to this point, their existance has depended on. It would be unethical to take advantage of a ten year old's mental state to get consent for sex with or without societal stigmas attached to it or not. And more specifically, the social stigmas are because of this ethics situation specifically.
If you knew about the development and immorality in the process of getting consent, yes, you should question it. And no, you can't determine what they want when they are tricked into wanting something specific because of other actions. And if you are aware of those actions, it is unethical. Just as it would be unethical for a lawyer to have sex with every widows because he knows how to exploit their loss in the process of settling the decease's estate or affairs. Sure, after you exploit their emotions they may want it just like they may want to donate all their money to the charity that benefit's you the most. But in either case, it is unethical to abuse that trust in that way.
Well, the point is that there are so many situations in existence that are akin to placing a gun to her head. The consent isn't really consent. And if you know about it or have reason to suspect it, it is unethical. And as for exploiting emotional states, or mental deficiencies due to age, extraordinary circumstances, natural or artificial influences or whatever, fi you suspect it, it is unethical. But we seem to be focusing on sex when this goes to so many other places when you treat people how they want to be treated. It isn't that they can't be right, it is that it can be just as wrong just as many times.
Umm no means no and all that. She wan
I brought this up only because a 10 year old's mind isn't developed in a way to give a true consent. They have little to no concept of sexuality or anything involved with it. Besides the fact that they haven't yet formed the independent thought processes as for the consent to be actual consent and not just following the directions of an adult which to this point, their existance has depended on. It would be unethical to take advantage of a ten year old's mental state to get consent for sex with or without societal stigmas attached to it or not. And more specifically, the social stigmas are because of this ethics situation specifically.
The stigma is because people assume that a ten year old doesn't want sex, so when somebody has sex with one, chances are there was something unethical. It's a heuristic.
Can you bring up any case where a ten year old has consented to sex like this?
You're talking around the fact that the stigma is just an error of reasoning for a shorthand for identifying unethical behavior. It doesn't mean it's accurate in _all_ cases and should thus be made illegal.
Only religious and illogical people attack a behavior through outlawing ancillary behaviors that they consider related behaviors.
If you knew about the development and immorality in the process of getting consent, yes, you should question it.
This is an assertion that you haven't supported.
And no, you can't determine what they want when they are tricked into wanting something specific because of other actions.
They want it. That's a premise. You're saying they don't really want it. That's just delusional and leads me to question your grasp of basic logic.
Penalize the trickery, not the ethical behavior.
And if you are aware of those actions, it is unethical.
That's completely arbitrary. Just because I'm aware of how something developed doesn't make me responsible for it, nor does it make me guilty for their own decisions. I'm not aware of any moral system outside of Christianity that tries to transfer guilt like this and (think they can) get away with it.
Just as it would be unethical for a lawyer to have sex with every widows because he knows how to exploit their loss in the process of settling the decease's estate or affairs.
So, a widow has to abstain from sex after their husband dies because otherwise it might look like they are being exploited? You're fucking nuts!
You again confuse non-consensual manipul
Here is a bunch of links about Computer Ethics from when I was researching about it. The google video link (last one on this list) is particularly interesting. Computer ethics is actually a university research topic! http://www.brook.edu/its/cei/cei_hp.htm http://ethics.csc.ncsu.edu/ http://www.southernct.edu/organizations/rccs/resources/teaching/teaching_mono/moor/moor_definition.html http://plato.stanford.edu/entries/ethics-computer/ http://www.cs.sunysb.edu/ProfessionalEthics.html http://www.cs.berkeley.edu/~bh/hackers.html http://cat.inist.fr/?aModele=afficheN&cpsidt=4279094 http://cyberethics.cbi.msstate.edu/ http://www.oekonux.org/texts/copykillsmusic.html http://www.progilibre.com/Open-Source-Alternative-ou-fausse-route-_a350.html http://www.osalt.com/ http://en.wikipedia.org/wiki/FOSS http://en.wikipedia.org/wiki/Richard_Stallman http://en.wikipedia.org/wiki/Copyleft http://en.wikipedia.org/wiki/GNU_General_Public_License http://creativecommons.org/ http://www.dwheeler.com/oss_fs_why.html http://www.itc.virginia.edu/policy/ethics.html http://www.brook.edu/its/cei/overview/Ten_Commanments_of_Computer_Ethics.htm http://www.acm.org/serving/se/code.htm http://www.ieee.org/portal/site http://video.google.fr/videoplay?docid=-3088012854941915784&q=computer+ethics
Never forget that ethics arises from an individual's experience. I for one have virtually no sense of privacy. So I tend not to "respect" other people's privacy. I have strict respect for personal property, but no respect for intellectual property.
As a consequence, you may feel my actions are unethical, but that is only because they don't match your standards. I may feel your actions are unethical also. We can not even agree on what is illegal (for example, Laos has no copyright law).
That is why we need heavy government regulation, specially against those CEOs, traders and other types that are rewarded regardless if they are successful or not.
Economic factors are mindless and follow pretty predictable rules. Governments should step in to ensure that the mindless mechanisms of the market are controlled so the markets work in benefit of the majority and not only in the benefit of a privileged few, who are rewarded for being reckless even if they are a miserable failure.
In the example you are trying to put forward the government should step in, perhaps by rewarding consumer satisfaction in some way that would make more profitable to follow the client-oriented attitude of company B.
Governments, by their inactions, are promoting the growth of companies of kind A above. They are getting out of hand, and we are all paying the price (look at Iraq if in any doubt: which companies have benefited the most of all that sorry mess?).
IANAL but write like a drunk one.
So your rule is allowed caveats but caveats on the traditional one makes it worse?
I think it's fair to say that it's not possible to deterministically solve ethics in a single sentence. That doesn't make sanity checks like the Golden Rule worthless.
Slay a dragon... over lunch!
I can guarantee you that in Fortune 500 companies there are codes of ethics. Written. In many of them you get in-house training to make sure you don't calim ignorance later. Most likely a disciplinary action will follow if you don't read it. And your ass will be out of the door if you don't follow it.
IANAL but write like a drunk one.
There are so many ethical issues regarding the choice of software licensing (either as developer or user) that I will not even try to talk about it.
How somebody with an MBA fails to see this baffles me completely.
IANAL but write like a drunk one.
The stigma is because a 10 year old is considered too young to know what it wants when making adult decisions. That is why the age of consent of often 17 or 18. It isn't a perfect match but it is a medium that works somewhat well.
No, but my failure to follow the sexual desires of preteens doesn't bring or take anything away from this. I do know that adults convince them to having sex and are arrested and prosecuted when they are caught.
So your saying that I'm either illogical or religious because I think that behavior is exploitive and wrong? I guess I'm glad to be one or the other.
We are talking about hypothetical here. I don't have to support anything because they are all made up scenarios that could or could not happen. I'm saying if X, Y, and Z are true it is unethical, you are saying I don't understand but I disagree with you. I explain X, Y, and Z differently, attach it to another situation and you still disagree.
"IBM and the Holocaust" by Edwin Black is an interesting read when considering the Ethics of Big Business and IT in particular. I made use of it for a similar assignment for a B.Sc.
There is a website for the book that might be useful if you can't get a copy (or read it) in time. http://www.ibmandtheholocaust.com/