Smartphone Battle Is Shaping Up As RIM Vs. Apple
TeknoFin notes a piece in the NYTimes on the fight RIM finds itself in as the smartphone market shifts to a consumer focus, impelled by the iPhone. For the last 10 years RIM has dominated a smartphone market consisting mainly of email-obsessed corporate professionals. Analysts wonder if RIM can hold on to their lead as their strengths — such as cozy relations with cell carriers worldwide — are diluted by new entrants Apple and Google, who are "vocally trying to dislodge the carriers from the nexus of the North American wireless market." One of RIM's strengths in the corporate market has been their security. Yet Apple executives have said that one-third of Fortune 500 companies were interested in giving iPhones — with all their known and potential security holes — to their employees.
A chair just hit the wall.
And again U.S.-centric media act as if the U.S. market is representative for the whole world.
Here's a hint: RIM is only a player in push-mail smartphones. Worldwide, the major smartphone platform is Symbian. Apple may as well not exist in the world-wide market. I have seen a colleagues iPhone, and it is a nice little machine, but it is currently geared more for multimedia use than as a business smartphone. It will take Apple at least one more generation to actually become a threat to Symbians dominance of the marketplace.
Of course, compared to the other bit players in the marketplace, if one company can pull off a landslide shift in marketshare, it will be Apple. It helps that they understand Marketing extremely well.
Mart"I know I will be modded down for this": where's the option '-1, Asking for it'?
The iphone, warts and all, appears to be an actual platform. It's actually usable. Every blackberry owner I've seen so far sees it as a mail client, there are very few third party apps and they're not widely known.
The iphone will have third party apps(thanks to the controversy that it didn't) and people will know about them. I'd say that's a good reason to worry at RIM.
I'll miss my palm when my company gets to me, but I hope they replace the blackberries they have with iphones, not force the blackberries onto us.
HTC make plenty of excellent Smartphones. A lot of companies are giving their staff these Windows Mobile devices as they are cheap and have push email from an Exchange server.
Not particularly a fan of Windows mobile, but it does the job well enough to make this a 3 horse race.
Signature v3.0, now with 42% less memory usage.
So, with this expansion in the market, there should be a whole lot more RIM jobs available. Err, and Apple jobs. Obviously.
apterous.org
Most of their IT people -- those with real IT knowledge -- would be telling them "No, no. Bad plan. No internal central management, no internal patch management, doesn't fit our security model, bad, bad, bad!!!"
My blog
In the European market both RIM and Apple are almost non-existent, I'd guess they got fraction of a percent together. Nokia is who got the smart phone market share here, along with some smaller companies, like Ericsson. After all, a smart phone without 0.5 Mbps+ internet connection, preferably flat fee, sucks when browsing "web 2.0" sites. That's something neither Apple or RIM delivers right now.
Yeah, it's a goofy name and it runs Windows Mobile but I've really taken a liking to it. EVDO kicks the shit out of EDGE (with RevA, I have clocked 1Mb/s) and built-in GPS is a real convenience. No push email, but you can have it query Exchange, IMAP or POP3 every 5 minutes if you like. The keyboard is also quite useful, IMO.
More important than the hardware, however, is the huge library of 3rd party software that is written for WinMo. I've never been unable to find an application that does what I want. Add to it the fact that it's pretty easy to jump in and write your own code (C++ or C#, your choice) and it adds up to a very appealing package.
http://en.wikipedia.org/wiki/HTC_Titan
Yet Apple executives have said that one-third of Fortune 500 companies were interested in giving iPhones - with all their known and potential security holes - to their employees.
Yet xerxesVII has said that one-third of smoking hot women were interested in giving him - with all his known flaws and potential for flatulence - felatio on demand.
That was pretty easy. And the day an executive's opinion on something technical has a positive effect on my opinion, well, that would probably be the day that an executive decides I should have a raise. But otherwise, I don't trust the higher ups' views of anything.
"We shall grapple with the ineffable, and see if we may not eff it after all." - Douglas Adams
I'm a 30 year old male, hardcore geek.. I have a "standard" mobile flip-phone with an unlimited data plan.. I can rapidly text without looking at it.. it plays music, takes pictures, bluetooth, play media files, can transfer data.. it does everything I'd ever want it to do. A few months ago, my employer got some of us Blackberries, and I still GREATLY prefer my old phone to the Blackberry. I keep fat fingering things, I can't text without devoting all of my attention to it, and the UI is just terrible. I for one, don't get the big deal. (And I used an Iphone once, and absolutely hated it. Real buttons are a requirement for me.)
...Windows Mobile users unite!
Hmmm.
Where i come from RIM sell 2g email client enabled "phones" with no or limited smart functions.
Where i come from, a little place known as the rest of the world, the real world, or Japan and Europe, a smartphone must come with at least 3 of the below.
2 Camera's, preferably 1 being of questionable quality.
Ability to view footy highlights (soccer, not that rugby basterdisation... yes that was an s not a z)
Ability to make video calls, in theory.
GPS
Touch Screen
Wifi
Full qwerty keyboard
HSDPA
Built in DVB-T tuner.
Which of these do the RIM phones have... oh yes all but the really new ones have about none.
Blackberrys are popular in Europe... but they are not smartphones even to most zealous marketer.
Call me when somone makes a dent in Nokia share in Europe or the share in Japan.
Oh and come to think of it we don't even call them smart phones anymore... unless the run windows... and that's just as a joke due to the similarities with smart bombs.
First let's look at the market share.
http://en.wikipedia.org/wiki/Smartphone
Looks like TFA just picked a few from the bottom of the market share list for Q4 '07 and called them the new front runners!
Kinda hard to discount WM with %12, and with Nvidia's new processor for WM (yes it plays quake 3) for mobile phones it's a shoe in as an IPhone killer. Apple keeps locking up their platform more and more: no browsers, music players, applications that run in the background, all because apple doesn't want competition on their phone.
----Digression---
Didn't MS get sued for being a monopoly when it included a browser? Somthing you need if you want to get another browser or anything of the Internet (I guess you can use telnet). They didn't say "no browsers but ours" they just included it for free. Apple specifically states that you can't make a browser on their IPhone OS and everyone looks the other way? What a bunch of bias bullshit.----EODigression---
I think it's way to early to say what "two" big players are going to be left, at this point it's obvious it's not going to just two, there are 4 or 5 or more and I doubt the "big" one's are going to be Apple and RIM, Apple doesnt care a rats ass about security (Safari accepts invalid 3rd party certs 100% of the time, and don't get me started on the IPhone itself.), and RIM's idea of 'PUSH EMAIL' is: "buy this $5000 software from us to give your email server "RIM PUSH EMAIL" and god help you if their racket of a service fails, not to mention their complete lack of hardware innovation in the last decade. IMHO Apple and RIM seem like the least promising.
Same goes for Palm Treo. They started offering Centro at under $100, but I think it might be too late. It just isn't sexy compared to iPhone.
Symbian devices rule the world. Followed by Windows Mobile.
Blackberry is popular in North America but are practically unheard of in Asia and are just recently making strides in Europe. The iPhone has made an impact in new phone design, but Apple's still got a long way to go.
:wq
See subject. Also, I'd recommend the HTC TyTN 2 over the HTC Titan.
http://en.wikipedia.org/wiki/HTC_TyTN_II
It's unfortunately heavy but has an impressive processor, tons of memory, and comes with GPS.
:wq
The reason RIM has the business market is that they have features which mate it scalable for the enterprise, every other player hasn't matched features for that target market.
The ability to brick lost phones, encrypt contents, apply IT security profiles, provision remotely over the air, sync to the server to make the hand-held expendable, data modem for the laptop, etc. And there are apps for the BB for many major ERP and sales tools. The key business integrations for the road warrior are already there.
I think the iPhone et al are cool as a *personal* tool/toy but more often than not, they don't scale into a company where protection of IP and low TCO are mandated. For your personal use, you can absorb all the geekiness you want because the support required starts and ends with yourself.
Try to deploy 1000 iPhones in a company and you're going to hemorrhage money.
RIM isn't as sexy but it's a stable, known, scalable, and for the most part, secure solution.
RIM will be coming out with a phone they are calling the Apple Killer. It looks very similar to the iPhone.
I am waiting for the Apple i
If the smartphone battle is shaping up as RIM vs Apple, why is it that everyone I know carries a Treo... I've seen all kinds from the 600/650 that is still Palm based to the 700WX and beyond... It is almost funny. All the executives at my office have the RIM machines - NONE of which they bought themselves... The people who don't rate a Blackberry for free from the company almost all buy either a generic cell phone, or more commonly, some kind of Treo...
Brawndo: It's what plants crave!
Recent versions of Windows mobile support push from your exchange server - and once it's got a reasonable UI stuck over the top of the god-awful defaults - it makes quite a nice phone. Reason Blackberries have taken off is that they're well and truly owned by the employer. I can't a VPN token out of my employers for love nor money for my phone. They like Blackberries and if I want my email on the go, that's what I get. They give me a stitched up Blackberry (I can't fiddle with the settings to even add another email account) and it wil securely give me my office mail and that's about it. In fact that's the reason I think they've done so well, it's an appliance first and foremost (not a new toy I'd actually want - like an iphone).
Blackberry... who?
... right. Blackberry has never, and will never, dominate any smartphone market whatsoever.
"For the last 10 years RIM has dominated the smartphone market"
Symbian is #1 in users, and Windows Mobile is #1 in usability. Blackberry is a closed system and will ultimately completely fail. So will the iPhone, by the way, aside from a personal(!!) gadget.
It's virtually impossible to develop anything for the Blackberry. Add to that thats it's features are insanely expensive compared to the alternatives. It's only somewhat big in the US. Sure nowadays you can get Blackberry in Europe, but seriously, who other than an easily duped executive would ever order it?
Your average Symbian or Windows Mobile device is way more compatible with existing infrastructure, costs a fraction of a Blackberry (with the latter mostly being insane subscription costs, at least over here).
But what is most important - customizibility. There are almost an infinite number of apps available for Symbian and Windows Mobile (and as a developer, and I hate to say it, Windows Mobile easily has my preference). Your company needs something not 100% the standard package? You just call somebody with the knowledge and get it tailored to your needs.
Virtually anything you want to do is possible. That's the power. Some times, it can also be a drawback, but usually it's a power.
As for the iPhone, same shit different day. It's closed (enough to be called closed). They want to exert control. You'll always be a step behind that way. Even if your interface is shiny, what can it actually do? Forgive me for laughing at everybody who ever bought an iPhone, but WTH, no 3G ? For what it's supposed to do as a device, it's somewhat comparable to buying a black and white flatscreen 42". It may mean nothing to a non-techy, but I'm sure we can all agree iPhone is not a business device.
I remember going to a conference once, about 3 years ago, here in Europe, where there was also a seminar on Blackberry. The spokespeople were very enthousiastic about it. Feature this, feature that. Most of the audience was completely unimpressed. Our phones already do that. RIM may have fooled you Americans, but they offer very little extra. They may have some extra technical management stuff, but all of that will be in the next WM (and probably Symbian, too) release, and they only have it at the cost of using the device how you want it to be used.
My biggest gripe with the iPhone is that it runs only on AT&T and I am not going to plunk down my cold, hard cash to buy an iPhone, just to hack it for other networks.
You can get BB and Treo's for nearly all providers.
"with all their known and potential security holes"
Yeah. That's just complete trolling. If it wasn't meant to be, it shows an amazing naiveté regarding Information Security, Vulnerability Research and the economics of Information Risk. Every platform has many "known and potential security holes". This, of course, is not a direct correlation with information risk, and I'd hesitate to even ascribe significant meaning to any vulnerability reports on any phone platform, regardless of Operating System without a significant change in the current threat landscape.
"oohhh... I didn't know Schopenhauer was a philosopher!"
It's all about Nokia and Symbian. I can press one tactile button that I can find while I'm driving, say someones name and it dials them. Or just say "Voice Notes" instead and start dictating a message I'll later process into an action item for myself or others.
./owns mobile (world wide), and they do a good job with it. I don't see them being dislodged any time in the near future, even if every thug in oakland buys an i-phone.
This kind of fully featured mobile productivity has yet to be introduced *successfully* by anyone other than Nokia, and even with I-Phone's bells and whistles (I'll admit it's pretty) one can't seem to use the phone for much other than the various two dimensional games that are enabled by their multi-touch display. And there is nothing, other than let me click on a link, that I can do with an I-Phone I can't do with a Nokia.
But then again I don't expect that to slow down Apple's market share. However, Nokia
I love all these guys saying they "just got done setting xxx up for a client" and "iPhone suck 'cause it plays videos." I wonder since the iPhone is too easy for regular peeps to set up, you never get to see one, and see your job loss coming when your clients buy them.
I'm just the opposite. When my company gets to me, that's when my palm and I get reacquainted. Probably true for lots of slashdotters.
Any corporation who rolls out the iPhone in its current state is absolutely batsh!t crazy. It is simply not a business device -- it is a multi-media phone that does 'email' (and poorly at that). That's it. Maybe things will get better with the new release later this summer but I'm skeptical. In general apple misses the boat when it comes to business users so I don't expect much (and neither should you!)
As for RIM, the cost of the servers required for these makes it virtually cost restrictive for most organisations to deploy for limited number of users that may use the phones.
Windows however is relativity cheap if you already have exchange for email/calendar/contacts, although I'm not a fan of the interface, the memory hogging and the constant crashing (i am saying this only having used WM5 on an i-mate jam and HP h5000 and HP hw6950) but availability of these phones is high and there is enough selection for anyone to pick what they want in a phone whether it be the keypad or touchpad, GPS, CDMA/GSM, etc. There is also a lot of applications.
Symbian is my personal favourite though as the interface is easy enough for anyone to use, POP and IMAP are supported, depending on the model of phone you may have the option for the blackberry enabled version. Has the same large range of phones like windows. There isn't as many apps as WM but I have been able to find everything that I need. For me there is no contest.
in the Kitchen!
..it's a cell phone too! Can you believe it?
Normally when I am cooking I clip this little timer on my lapel so I can leave the kitchen and go do other things, like check my email or look for the cats.
After I got my iPhone I found the feature I used the most is the TIMER (under the Clock function).
I set that puppy and then head outside with a Gin & Tonic.
no funky timer clipped to my lapel any longer!
and it vibrates too in case I am hosting a party and I can't hear the thing go off.
AND
I bet you could store recipes on it somehow too, I predict these will be a bit hit at Bed Bath & Beyond very soon.
I like microcars
Fear. Uncertainty. Doubt. Why is that the threat that the smartphone presents to corporate security doesn't grab headlines until Apple makes a phone?
Fiat Homos et Pereat Theos
This idea that there is a "battle" shaping up is an indication of how corporate culture has poisoned the public consciousness. Any halfwit can realise that there is ample space for both Apple and RIM to make quite a nice pile of money without ever worrying about what the other is doing. Microsoft "won" the desktop and what did that get us? Stagnation in technology, and malware as a norm.
Fiat Homos et Pereat Theos
...when I first tried the iPhone for around 45 minutes I was really not impressed [with the keyboard]. 45 minutes? That's the problem. It takes 2-3 days to get used to it. Those 2-3 days make a huge difference, and if you haven't spent that time, you won't know what the iPhone keyboard is capable of...I've owned a Treo 640 and a P990i. I'm a large person (187 cm, big hands). While I do find typing on the iPhone slightly harder than on the other phones (which admittedly could be due to lack of "training" because I owned the other phones way longer), it is still very easy after a few weeks or even days of learning. The main disadvantage is not that typing on the iPhone is slower or more error-prone, but that you have to look at the iPhone while you're typing; on phones with keyboards, I could look at something else and still type quite okay.
But generally, typing on the iPhone is just not an issue, large hands or no.
Since the NYTimes seems to be making a very large jump in its final thesis of "RIM is skurred of Apple" while missing a few critical pieces, I thought I'd fill them in for everybody else who wants a more complete high-level picture of the current smartphone scenario.
I follow the smartphone market on a daily basis as a personal hobby, and configure/administer MS exchange mailbox access on the various smartphones in use at my current job where I'm the primary sysadmin. This includes a BB 8700, Curves, and Pearls; WinMo BJs, BJIIs, Q9s, a Treo 750, a Shadow, a Dash, an 8125 (wizard), 8525 (hermes), and Tilts (8925, kaiser, TyTN II, whatever); Nokia E61i, E51, and my personal N95-4. I'm sure people will want me to configure mobile mailbox on their iPhone once Apple releases the ability, but up until now I've successfully declined every request to enable IMAP on a user mailbox just to support the iPhone just because it sets a bad precedent and increases environment complexity.
First point. RIM is the only real player in large american enterprises due to all the enterprise tools available to remotely administer and secure thousands of devices spread over multiple sites and even continents. If you're lucky enough to be a BES administrator as a full-time job, life is sweet because maintenance is so easy. The phones never freeze, any LOB apps are distributed OTA and have been tested enough that any issues that occur with them are well-known and can be fixed remotely, and any new initiatives or directives from "the powers" can be implemented quickly, easily, and centrally. Obviously, remote wipes and password resets are obvious selling points, but not exclusive to BB. Too bad this is a full-time job that will soon go the way of the webmaster, or I'd be trying to find one right now.
Second point. Apple's marketing of the iPhone has not only inspired the fanboys and wealthy suckers. It has also brought an awareness of smartphones to the technical influencers. People like myself, who are tasked with finding solutions and influence which one is chosen after they are presented to the people with their fingers on the purse-strings. Yes, there are execs who buy an iPhone and want everyone else to standardize on iPhones. I don't work for one, and wouldn't for very long if I did. Most are reasonable and want multiple options, with reasons why they are viable and reasons why standardizing on iPhones aren't. This improving awareness of the smartphone market in the US spreads from us to other people who always start off asking, "so how is the iPhone?"
Third point. As people are influenced to buy other smartphones for various reasons and Apple influences more purchases of the iPhone, these people invariably meet. This is usually born out by someone with an iPhone showing what it can do (to a young attractive female, as if the phone gives them power over the vag) since its much more impressive to show the bells and whistles instead of explaining them. The user of the other smartphone, incensed that the young woman is paying attention to the male with the less-capable smartphone (in THEIR opinion), must show the fertile vag how much more potent his smartphone is. The wee lass must then decide which is more attractive to her... the large multi-touch screen and easy to use UI, or the other phone which invariably has more features and software. Neither bones the girl, but they both learn something about each others' phones. Multiplied in subways, buses, cubicle intersections, water coolers, and bars (ya rly), other 3rd parties take note of which phones they prefer while watching the epic struggle between two stags for one tail. They make their decisions based off this information and go to their nearest carrier-authorized store to buy their phone. They look at the upgrade prices for the smartphones, realize they don't need email and internet on their phone, and find the nicest dumb phone in the store that they can get for free (with 2yr contract, of course). Sometimes they are sold on a dumb featu
Protector of Capitalist views,
Meorah
From what I understand, RIM/Blackberry has end-to-end encryption. That is, from your mail server to your handheld unit. MitM is not possible with the blackberries.
On the other hand, taking the example of my Sony Ericsson P990i smartphone - it does everything that the BB does - push email, calendar sync etc. from our Exchange server - via Microsoft ActiveSync. Now, my understanding of this is that there are two encryptions involved - from the Exchange server to some box in my cellular provider's site; and then the usual GSM encryption between the provider and my handheld. That is, the provider gets to see my emails unencrypted.
This advantage has the potential to kill BB in India, at least. The goverment here has been tapping emails, phone calls etc. for years, and now they find that with BB, they are unable to do so. They have been trying to armtwist RIM to ensure that BBs in India use low-grade encryption (40-bit, IIRC). Google News for "blackberry India" should give you the whole background.
Now, apparently even the government of Canada has gotten involved, with the High Commissioner himself writing letters to India's DoT (Dept. of Telecommunications). I am wondering how this will eventually play out, but I believe RIM is even considering a complete pull-out of India.
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I got myself an iPhone on vacation in NYC a few weeks ago and am anything but impressed by it's keyboard or most of it's features in general. To me, it seems more like a playful demo/study of an experimental input system than the final version of a high-end product. ;)
In all but multimedia I deem my Blackberry (8707, recently replaced with a curve) way superior. Writing is a lot more comfortable and quicker and while it's interface may not win any design awards it's an awful lot more powerful for most tasks.
Try giving a 'berry or a Nokia E61/90 a quick spin, an hour or two should be sufficient to get you to switch back to the good side of the force
You mean Windows Mobile and Symbian?
For a laugh, here's my experience (different AC to previous one). I do a fair bit of on-site installation work (tends to be vertical software in the service market and general mobile stuff), so here's a summary of a few hundred sites visited over the last 20 or so years).
Business:
Number of Apple servers seen - none
Number of Apple desktops seen - none
Number of MS Servers seen - too many to count
Number of MS desktops seen - virtually all of them
Number of HP/IBM/whatever servers seen - quite a few
Number of HP/IBM/whatever Unix desktops - half a dozen (honest)
Number of Linux servers seen - not as many as MS, but lots
Number of Linux desktops seen - a few
Personal:
Number of Iphones - none
Number of Ipods - lots
Number of Blackerries - lots
Number of Windows Mobile devices - lots
Number of Nokia/similar smartphones - lots
Who needs iPhone or Blackberry when you can get thing like Neo 1973 free runner? http://www.openmoko.com/
Smartphone Battle Is Shaping Up As RIM Vs. Apple in USA
MAJOR DRAWBACK OF IPHONE - No Background Processing.
That is why it sucks as a good Mobile development platform. It is toy+browser, that is, it works with a type of apps that user has to interact to use.
And there is a good reason of No Background Processing. Fancy, animated interface of iPhone have to use the Full Power of CPU to be efficient. Allow Background Processing, it will suck like hell. I think it is secret Jobs is hiding from all of us.
Business users may not need much that's different than non-business, but companies like to have control over the devices.
If you administer a BlackBerry Enterprise Server, you can set security policies (like "all users have to enter a password when they pick up their device") and kill a device remotely. This could help you keep your company's sensitive info from getting stolen.
Yes, it won't do it the first time you type them, but it learns.
I actually used the iPhone to type german sentences back when it only understood english. Incredibly, it only took about a week for it to learn 99% of all the words I use. After very little time, I could type fluent german on an iPhone with an US english dictionary.
Its going to pick the wrong versions of similar sounding words (its vs it's).What? Why? This isn't speech recognition. The sound of words is of no consequence. Its has a letter less than it's, so the iPhone has no issues whatsoever differentiating between the two.
Its a hack on top of a broken system thats extremely fragile.In reality, this is not true. I suspect you have not actually used an iPhone for an extended period of time; otherwise, you'd know that you are wrong.
The sad thing is this could have been avoided quite simply- include a fucking *STYLUS*.Which would have created tons of applications with small on-screen elements that you couldn't possibly use without the stylus. Part of the genius of the iPhone is that you can use it with your thumbs. Moving from the Treo 650 and a P990i to the iPhone is a huge relief; hunting for all these little menus and buttons and links is finally over.
The device touchscreens are meant to be used by, and which gives you the accuracy needed. But no, Jobs wanted his POS to be used by fingers only. Fucking moron.Please use the device before declaring Jobs a moron.
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