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Apple Hires Antenna Engineers. Really.

kangsterizer writes "Sometimes, news items are just about a good laugh. You may or may not like Apple, but the way it has been handling its antenna issue has been like a small tech soap opera — Steve Jobs, the CEO, saying 'not to hold the phone that way,' rumors of software issues, and the latest but most crunchy part, since the antenna issue has been widely discovered, on 23 June, several 'antenna engineer' positions opened up at Apple. Seems someone got fired: Antenna engineer job position 1, Antenna engineer job position 2, Antenna engineer job position 3." I just figure they did all their testing in California, where AT&T dropping calls is as common as $4 coffees.

417 comments

  1. BWAHAHAHAHA by Pojut · · Score: 1, Redundant
    1. Re:BWAHAHAHAHA by mcgrew · · Score: 1

      A redundant first post? Someone is trying to modbomb you, or modded the wrong comment. Hope someone else fixes it, that's a good link.

  2. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0, Insightful

    The worst part of this is that I can't tell if this is a troll or just a fanboi. It gets so hard to tell sometimes. I'm guessing troll, because a fanboi would probably suggest sucking Steve Jobs' dick as a solution.

  3. Messed up links by wolrahnaes · · Score: 1, Informative

    The second and third links both point to the same URL as the first.

    --
    I used to get high on life, but I developed a tolerance. Now I need something stronger.
    1. Re:Messed up links by Pojut · · Score: 5, Funny

      "If you experience problems with links sending you to the wrong URLs, just don't click on them that way." -Steve Jobs, paraphrased

    2. Re:Messed up links by Anonymous Coward · · Score: 3, Informative

      A new meme was born and they saw it was good.

    3. Re:Messed up links by Low+Ranked+Craig · · Score: 1

      One more thing, holding the phone like that is a bag of hurt. Boom.

      At least he took my advice http://slashdot.org/comments.pl?sid=1698482&cid=32690678&art_pos=25

      --
      I still cannot find the droids I am looking for...
    4. Re:Messed up links by cant_get_a_good_nick · · Score: 1

      I realize the source of this (Steve Jobs and holding the phone) but remember that Bill Gates actually said something similar. When presented with the security issue of obfuscated links sending people to bad places, the microsoft response was basically "why do you expect to be able to click links in HTML email?" and recommended copy/paste to URL bar.

    5. Re:Messed up links by Anonymous Coward · · Score: 0

      You also have to use Safari to click on the links. Other browsers don't support the standard URL links like Safari does.

    6. Re:Messed up links by C-Shalom · · Score: 1

      Right now they are all pointing to different pages. The description appears to be the same for all but the requisition number on each is different, as is the URL.

    7. Re:Messed up links by MobileTatsu-NJG · · Score: 1

      "If you experience problems with links sending you to the wrong URLs, just don't click on them that way." -Steve Jobs, paraphrased

      "Anybody that points out that Slashdot isn't the only site that has messed up URLs must be silenced." -Slashdotters, paraprhased.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    8. Re:Messed up links by shutdown+-p+now · · Score: 1

      It's very old. We used to call that, "it's not a bug, it's a feature".

    9. Re:Messed up links by Anonymous Coward · · Score: 0

      Jobs is an asssss-hole plain and simple. I knew the bumper or phone condom would fix the issues. There will be a law suit due to the fact that it's an issue with the device. A software fix will only mask it. The guy went out of his way to ensure no bumpers are given for free. Can't wait until others catch up.

  4. as common as $4 coffees by Culture20 · · Score: 2, Insightful

    I just figure they did all their testing in california where AT&T dropping calls is as common as $4 coffees.

    Shouldn't they cost more than $4 in Cali?

    1. Re:as common as $4 coffees by Anonymous Coward · · Score: 1, Informative

      I believe that may be central to the writer's point - $4 coffees and AT&T dropping calls both being rare in Cali, Apple's testing was insufficient. I have no idea if any of those points are accurate, however.

    2. Re:as common as $4 coffees by pieceofstone · · Score: 1

      The coffee part is confusing to me. I live in California and I don't think I have ever seen a cup of coffee at any size costing as much as $4. Maybe the writer meant that people have a tendency to buy the largest possible size of flavored, espresso-based steamed milk drinks, but I'm not sure.

    3. Re:as common as $4 coffees by jeffmeden · · Score: 2, Funny

      Believe it or not, some people still drink plain, black 12 oz coffees. The poor ones that can only afford $4!!! HAHAHAhahahahaaha. ha?

    4. Re:as common as $4 coffees by trapnest · · Score: 1

      Yeah, I wasn't sure what point was being made either. :\

    5. Re:as common as $4 coffees by dgatwood · · Score: 1

      In the greater Cupertino area, my iPhone 2G almost never drops calls unless I'm driving and there's a handoff failure. In San Francisco, by contrast, calls only survive about two minutes between call drops (with five bars of signal). Terrain and density makes a mess of GSM, so it depends highly on where in California you mean.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    6. Re:as common as $4 coffees by colesw · · Score: 1

      I assumed the point being that AT&T is awesome in California since a $4 coffee is hard to come by?

    7. Re:as common as $4 coffees by MakinBacon · · Score: 1

      For some reason most people seem to think that every drink with coffee as an ingredient qualifies as being coffee, so they complain about four dollar coffee every time they buy some sort of 500-calorie grande mochachino (or whatever they call it) at Starbucks.

    8. Re:as common as $4 coffees by Wolfraider · · Score: 0

      $4 for plain black 12oz coffee?????
      around here it only costs $.50 for the same thing. Talk about a big markup.
      Anyways, I think the plain black coffee tastes better anyways.

    9. Re:as common as $4 coffees by MoriaOrc · · Score: 2, Insightful

      After a few tries, the interpretation I liked best was:

      $4 coffee is common in California implies AT&T dropping calls is also common implies that Apple testers didn't notice the antenna issue because their calls were getting they were used to getting many dropped calls anyway.

      As a Californian who doesn't drink much coffee and gets cell service through Verizon, I can't make any claims on the accuracy of their poorly written comparison..

  5. Would this be considered... by ceriphim · · Score: 1

    ...Putting the horse behind the cart?

    1. Re:Would this be considered... by Culture20 · · Score: 4, Insightful

      ...Putting the horse behind the cart?

      It's a perfectly good solution if you're headed downhill.

    2. Re:Would this be considered... by Khyber · · Score: 1

      Well, pushing *IS* better than pulling....

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    3. Re:Would this be considered... by sexconker · · Score: 1

      Well, pushing *IS* better than pulling....

      That's what he said.

    4. Re:Would this be considered... by dzfoo · · Score: 0, Redundant

      >> ...Putting the horse behind the cart?

      Just don't put the horse that way. It's not a big deal.

              -Steve

      --
          Sent from my iPhone

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    5. Re:Would this be considered... by mcgrew · · Score: 2, Informative

      Not if your cart has brakes. I mean, give the poor horse a break!

    6. Re:Would this be considered... by Anonymous Coward · · Score: 0

      Uhm, but a horse behind the cart, keeping it from rolling down hill is still *pulling*, not *pushing*

    7. Re:Would this be considered... by Khyber · · Score: 1

      We have these magical things called 'brakes.'

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  6. AppleCare memo on how to mislead users... by recoiledsnake · · Score: 5, Informative

    From a memo to AppleCare reps:

    Exact procedures AppleCare reps must follow when dealing with any reception complaints regarding the iPhone 4.:

    1. Keep all of the positioning statements in the BN handy – your tone when delivering this information is important.

    a. The iPhone 4’s wireless performance is the best we have ever shipped. Our testing shows that iPhone 4’s overall antenna performance is better than iPhone 3GS.

    b. Gripping almost any mobile phone in certain places will reduce its reception. This is true of the iPhone 4, the iPhone 3GS, and many other phones we have tested. It is a fact of life in the wireless world.

    c. If you are experiencing this on your iPhone 3GS, avoid covering the bottom-right side with your hand.

    d. If you are experiencing this on your iPhone 4, avoid covering the black strip in the lower-left corner of the metal band.

    e. The use of a case or Bumper that is made out of rubber or plastic may improve wireless performance by keeping your hand from directly covering these areas.

    2. Do not perform warranty service. Use the positioning above for any customer questions or concerns.

    3. Don’t forget YOU STILL NEED to probe and troubleshoot. If a customer calls about their reception while the phone is sitting on a table (not being held) it is not the metal band.

    4. ONLY escalate if the issue exists when the phone is not held AND you cannot resolve it.

    5. We ARE NOT appeasing customers with free bumpers – DON’T promise a free bumper to customers.

    --
    This space for rent.
    1. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 5, Insightful

      From the Customer Handbook:

      1. So you say there is a problem if I hold the phone the wrong way? (wait for response). Please show me the correct way.

      2. That seems very impractical and uncomfortable. I'm liable to get hand cramps. Is it true you have a rubber bumper that will fix the problem?

      3. Well since we've established the phone is defective, and this rubber bumper fixes the problem, then it should be free. So I'll give you a choice: Either give me a full refund for my phone, or fix the problem at no charge. Pick one. Or else I and a million other customers will drag you into court, and make your life a living hell.

      4. Remember:

      There's no excuse for corporations to Steal money from customers with inferior or defective products. The customer is not always right, but in most cases the Consumer Protection Laws are on your side. Previous corporations that challenged the U.S. Government typically lost, and the customers received refunds or free fixes.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    2. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 4, Interesting

      P.S. This will probably get me modded down, but I don't care. Robin Hood helped the poor by taking-back what the rich had stolen from them. I consider this to be the same deal. (Especially since Apple received a taxpayer bailout - they stole that money IMHO.)

      - Buy rubber bumper.
      - Install on iPhone to fix its defect.
      - Return empty envelopes with tracking number.
      - Wait two months.
      - Call credit card company to explain that you returned the rubber bumper, and would like to be refunded the money. Provide tracking number.

      Apple owes every customer a free fix for their defective phone.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    3. Re:AppleCare memo on how to mislead users... by B3ryllium · · Score: 4, Insightful

      Uh, isn't this credit card fraud?

      I suppose, if you had to pick *any* industry or group of companies larger than Apple to piss off, that would be a good one. However, I don't think it will end well for you if you give it a try.

    4. Re:AppleCare memo on how to mislead users... by Enderandrew · · Score: 1

      Take the case to AT&T then.

      I purchased a phone and it drops calls. I purchased the phone through AT&T on the understanding that it takes and places calls.

      You can't provide me a working phone, then I demand a release from my contract minus the termination fees. I will raise a stink about it, contact the BBB, and encourage every other iPhone user to do as such as well.

      Or you can provide me with the rubber bumper.

      I shouldn't have to pay $30 for a small piece of rubber because you are selling a defective product.

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    5. Re:AppleCare memo on how to mislead users... by epiphani · · Score: 5, Insightful

      Yes, because committing fraud is a reasonable response. How about you just return the damn phone.

      --
      .
    6. Re:AppleCare memo on how to mislead users... by vslashg · · Score: 0, Offtopic

      Uh, isn't this credit card fraud?

      It's obviously fraud. Adding a sarcastic "Uh" to your rhetorical question doesn't help make your point, though.

    7. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 0, Offtopic

      It amazes me how many people seem to have Zero grasp of how the world actually works.

      Corporations commit fraud every day. Hell my second-to-last job only paid me 51 weeks out of the 52 week contract. But when I challenged them, they claimed they had no timecard (even though I typed it in myself), and therefore owe me nothing since there's no proof I was present from January 4 to 8 (my last week). In other words my boss and some HR manager lied, and said they never saw me at my desk for those five days. (Which of course I was and my secretary can attest to that.)

      Point - This is how the world works. Corporations defraud customers and/or workers. I see no reason why we can't reverse that direction once in a while.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    8. Re:AppleCare memo on how to mislead users... by Anonymous Coward · · Score: 1

      (Especially since Apple received a taxpayer bailout - they stole that money IMHO

      Do you have any evidence for that? Apple is swimming in cash, literally, with billions in the bank. I think the last count was over 50 billion due to sales from their products, not a bailout. Apple is not hurting as a company, financially speaking.

    9. Re:AppleCare memo on how to mislead users... by ukdmbfan · · Score: 1, Troll

      Why is peoples' immediate reaction to this list so negative? You'd struggle to find a company giving this level of advice to their customer service reps to help customers deal with a specific issue. I've phoned numerous customer service numbers and never experienced the level of product knowledge and satisfaction that I have with Apple. I've recently had the hard drive, bottom case and battery all replaced for free on my three-year-old MacBook without any fuss and after dealing with reps who knew exactly what I was talking about.

      They'll need to fix this problem, and it sucks that you're not getting a free bumper (as it always does when you don't get free stuff), but at least as a result of this memo you're getting immediate correct advice as to what you're going to get from Apple as a result of this issue.

      --
      "If you do things right, people won't be sure you've done anything at all"
    10. Re:AppleCare memo on how to mislead users... by NJRoadfan · · Score: 2, Insightful

      Maybe Apple should learn a thing or two from Samsung. My Omnia has the following on a sticker attached to the bottom of the battery cover:

      -----Internal Antenna Area----
      For best performance, Do NOT
      touch this area when using your phone

    11. Re:AppleCare memo on how to mislead users... by gnasher719 · · Score: 1, Interesting

      Corporations commit fraud every day. Hell my second-to-last job only paid me 51 weeks out of the 52 week contract. But when I challenged them, they claimed they had no timecard (even though I typed it in myself), and therefore owe me nothing since there's no proof I was present from January 4 to 8 (my last week). In other words my boss and some HR manager lied, and said they never saw me at my desk for those five days. (Which of course I was and my secretary can attest to that.)

      In my first job (with a huge company in Germany), I worked for three months to make some money between school and university. They paid everything just fine. Then they told me that I hadn't taken any holiday, and since their employees got 24 days per year, I got six days holiday for my three months work. Then they told me that since I hadn't taken the holiday, these six days were overtime, so they paid 50% on top of that. Nine days paid, almost half a months salary that they paid me quite unexpectedly. Just a different attitude, I guess.

    12. Re:AppleCare memo on how to mislead users... by perkimon · · Score: 1

      Belkin must be the worst for selling products that simply do not work. *Every* Belkin product I have ever bought has crashed all the time or failed to work like any other product in its range. I will never buy another Belkin product again. What is strange about Belkin is that some of their products come with a lifetime guarantee. I found out this this 'lifetime guarantee' was useless as all they would do is keep sending me one broken unit after another! A lifetime supply of broken units from over whelmed customer service.

    13. Re:AppleCare memo on how to mislead users... by Dishevel · · Score: 1

      Come on. You are purchasing a defective product on purpose then bitching about it. Help me officer. I got in bead with Micheal Jackson and Steve Jobs, drank heavily and now my ass hurts. Bust them! All you Android people who bitch about Apple, fuck off! You do not own one and the people who do deserve what they bought. All you Apple fanboys who bitch about Apple reducing price on a phone or ristricting you from using it how you want, Fuck Off! You could have bought a real phone.

      --
      Why is it so hard to only have politicians for a few years, then have them go away?
    14. Re:AppleCare memo on how to mislead users... by Lumpy · · Score: 0, Troll

      Your fault for not keeping copies of your timecards.

      I ALWAYS keep copies and am ready to run my employer over with a bus.

      --
      Do not look at laser with remaining good eye.
    15. Re:AppleCare memo on how to mislead users... by illumin8 · · Score: 2, Interesting

      (Especially since Apple received a taxpayer bailout - they stole that money IMHO.)

      Excuse me what? Did you say Apple got a taxpayer bailout? You should probably back that up with some facts or other data first because I've never heard of it. They have so much cash they do not need any kind of bailout.

      --
      "When the president does it, that means it's not illegal." - Richard M. Nixon
    16. Re:AppleCare memo on how to mislead users... by UnknowingFool · · Score: 1

      Especially since Apple received a taxpayer bailout - they stole that money IMHO

      [Citation needed]. It's one thing to complain about a defect in a product. It's another to spout unfounded rumors/lies.

      Apple owes every customer a free fix for their defective phone.

      The phone was released 6 days ago. There are some flaws in the new product. For now Apple has not released a fix only an interim solution. Apple may eventually release a fix whether it be a recall or a software fix. If they don't then you can indignation. However, your kneejerk reaction of "Give me a damn bumper!" may not be the correct response.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    17. Re:AppleCare memo on how to mislead users... by ScrewMaster · · Score: 1

      Corporations defraud customers and/or workers. I see no reason why we can't reverse that direction once in a while.

      That's not the question. Is it right to commit fraud against one corporation in order to cause grief for another (the one you really have a beef with?)

      --
      The higher the technology, the sharper that two-edged sword.
    18. Re:AppleCare memo on how to mislead users... by Enderandrew · · Score: 1

      When preordering the phone, I wasn't aware it was defective and wouldn't be able to place or receive calls if I hold it in my left hand. I'm right-handed and tend to hold my phone in my left hand.

      Selling a phone you can't hold in your hand is pretty damned bad.

      As for the freedom to buy an Android phone, last year I desperately wanted an Android phone. T-Mobile has no service in Omaha, and neither Sprint nor Verizon would publicly announce Android phones.

      My options were Windows Mobile phones, or the iPhone. That was it. I hated AT&T, and really wanted Android, but bought an iPhone for lack of better options.

      I ended up preordering an iPhone 4 as an early upgrade. I could have waited another year and then jumped ship to Verizon now that they have Android phones, but the iPhone 4 is really an amazing piece of hardware in many ways.

      If only it could keep a fucking signal.

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    19. Re:AppleCare memo on how to mislead users... by Anonymous Coward · · Score: 0

      Or you can fix it yourself:

      http://lifehacker.com/5575999/use-a-cheap-bracelet-to-fix-your-iphone-4-signal-woes

    20. Re:AppleCare memo on how to mislead users... by clarkkent09 · · Score: 1

      That's not really how the world works. I've worked for half a dozen companies and payroll was one thing that was always done right. It just doesn't pay (in more ways than one) for a company to cheat their employees on pay. But in any case, even if you got screwed what does that prove? It was the workers in that company (HR people or your boss or whoever) who cheated you. You do realize they are employees of that corporation too?

      --
      Negative moral value of force outweighs the positive value of good intentions.
    21. Re:AppleCare memo on how to mislead users... by Anonymous Coward · · Score: 0

      The poor shouldn't own an iPhone4.

      Robin Hood doesn't apply here.

    22. Re:AppleCare memo on how to mislead users... by TheLink · · Score: 1
      --
    23. Re:AppleCare memo on how to mislead users... by Intron · · Score: 2, Funny

      It's true. The Receiving department of their iTunes office filled up with money and had to be bailed out with huge buckets several times.

      --
      Intron: the portion of DNA which expresses nothing useful.
    24. Re:AppleCare memo on how to mislead users... by Afell001 · · Score: 4, Interesting

      Germany is one of those strange European countries that actually has (gasp) laws to limit bad labor practices. If your boss wants you to work overtime, even if you work just one hour overtime, you are allowed to take the next work shift off PAID in addition to the overtime pay you receive. You have 24 days of vacation in a given year (one month with weekends). If you don't take your vacation, and November rolls around, you HAVE to take the entire month of December off. Some employers are allowed to apply for special dispensation, but the regional government labor board is usually very loathe to grant such dispensations lest they start a trend. In the US, you are lucky if you get 2 weeks paid vacation, and your employer can cancel your vacation on a whim (as has happened to me on several occasions) and you have no government labor board to take your complaint to when this happens. In fact, if you were to take this up with any government entity, they would probably laugh you out of the office, while in Germany, this can be a very serious offense and can end up with the company being sanctioned and having to pay a hefty fine.

      A lot of these practices are used to make working your employees overtime more expensive than it is to actually hire new employee. This makes a lot of sense when you consider that most of Europe is combating a high unemployment rate, and the best way to get to full employment is to create more jobs. That Germany is still near the top in individual worker productivity speaks volumes about German work ethics. They are able to get as much done in a standard 7 hour day/35 hour week as most Americans do in 8 hour day/40 hour week.

      What is also really strange is that the cost to hire a new worker in Germany is not nearly as expensive as it is in the US. For instance, in the US, if you hire on a new full time employee, you have to pay his/her benefits (health, dental), while in Germany, most of these are already covered under the universal health system paid for by the German taxpayers.

      As to the original topic, it stands to reason that the best solution for Apple at this point is to offer a free bumper rim to all their affected customers. If they purchase it in volume, the cost is minimal, and they can tell their customers to go to the nearest Apple Store to pick one up for free. It goes a long way to placating customer relations as well as bringing those customers back into the Apple Store, where, more than likely, these people will also probably purchase one or two additional retail items, so Apple wins all the way around. If they offer it in fruity colors, all the better.

    25. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 4, Insightful

      >>>Your fault for not keeping copies of your timecards.

      No not my fault. A woman does not deserve to be raped just because she wore a skimpy black dress, and neither did I deserve to be unpaid just because I didn't print my timecard. Don't blame the victim when it is the criminal/corporation that is at fault.

      Besides I couldn't print the cards since no such function existed. (Even the prnt scrn button did nothing.)

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    26. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 1

      >>>Is it right to commit fraud against one corporation in order to cause grief for another

      Apple committed the fraud of selling a defective device. So yes I consider it okay. Of course I would give Apple an opportunity to do the right thing (refund the money, or provide a free fix), but if they don't then I'm not going to just sit on my ass and do nothing. I'll get that free fix using my own means.

      It's just the same as I won't let a person walk into my house and rape me. I'm not going to just lie there and allow it to happen. The guy is going to get kicked in the balls. Same applies to the Dishonest Apple Corporation that raped my wallet and gave me defective phone.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    27. Re:AppleCare memo on how to mislead users... by rainmouse · · Score: 1

      Yeah get an HTC desire instead. You wont have any reception problems but if you hold it a certain way the battery runs out.

    28. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 2, Insightful

      Corporations are responsible for the actions of their agents while said agents are on the clock. So sorry I'm not buying your "the corporation is innocent" defense.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    29. Re:AppleCare memo on how to mislead users... by timepilot · · Score: 1
    30. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 1

      You can't. Apple's not accepting returns (or so I've heard) and ATT is not canceling the service contracts.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    31. Re:AppleCare memo on how to mislead users... by Anonymous Coward · · Score: 0

      Gripping almost any mobile phone in certain places will reduce its reception. This is true of the iPhone 4, the iPhone 3GS, and many other phones we have tested. It is a fact of life in the wireless world.

      Funny thing. I can hold my old Nokia phone any way I like, including completely covering it, and the bars are not dropping by more than 1. Actually, it matters more which way the phone is pointed than anything else.

    32. Re:AppleCare memo on how to mislead users... by timster · · Score: 1

      Look, now you're just making stuff up. Apple doesn't consider the devices defective and isn't performing warranty service, but they still accept returns.

      --
      I have seen the future, and it is inconvenient.
    33. Re:AppleCare memo on how to mislead users... by Anonymous Coward · · Score: 0

      Nine days paid, almost half a months salary that they paid me quite unexpectedly. Just a different attitude, I guess.

      That's 3 days of unexpected pay, not 9. You worked six days and got paid for 9.

    34. Re:AppleCare memo on how to mislead users... by Anonymous Coward · · Score: 0

      Ah yes. Another whiny, Obama-worshipping lib thats too lazy and stupid to take responsibility for his actions.

      Or to put it another way:
      "Wahhhh! I'm too lazy to figure out how to print my timecard! It's not my fault and you hurt my feelings!!! I'm suing!!!"

    35. Re:AppleCare memo on how to mislead users... by Anubis+IV · · Score: 1

      I see no reason why we can't reverse that direction once in a while.

      Clearly you missed the lesson over two wrongs not making a right. Tit-for-tat is all Hammurabi. This is the modern era. Act with some dignity.

    36. Re:AppleCare memo on how to mislead users... by Doctor+Memory · · Score: 1

      Um, not sure I see the connection between failing to keep proper records and being a victim of a violent assault (except possibly the admonishment to CYA applies to both). If you have to hand in timesheets, you *always* keep a copy. If they're on-line you make sure either you get a copy/confirmation e-mailed to you or take a screen cap before you submit it (hint: ctrl-PrntScr copies the current window to the clipboard, paste it into Paint and print it from there). I first learned to do this when I was consulting (my timesheet to my employer had to be accompanied by the timesheet I submitted to the client), but now I do it whenever I have to deal with timesheets. It's saved my 4$$ a couple of times.

      --
      Just junk food for thought...
    37. Re:AppleCare memo on how to mislead users... by timster · · Score: 1

      Because it's become political. It's the new nationalism, now. Later we'll have a war between the iNation Party and the Android People's Alliance.

      More seriously, it's just the way the brain works. Once you disagree with some claim of fact, those making it seem disagreeable. Like how the media has been calling certain government figures "czars" for years, but then someone from the other party gets elected and some people start to think that "czar" means the government is taking over the country.

      --
      I have seen the future, and it is inconvenient.
    38. Re:AppleCare memo on how to mislead users... by CharlyFoxtrot · · Score: 1

      Except they're not misleading people. Don't take it from me as I've been accused of being a fanboi (I'm not), here's someone who's actually gone out and measured signal strenghts and the impact of holding the phone in multiple ways. You know, what geeks are supposed to do instead of bitch and moan. Conclusion: while moving the antenna to the outside of the device has caused problems "The antenna is improved [...] the iPhone 4 performs much better than the 3GS in situations where signal is very low."

      The article confirms pretty much everything Apple says in your quote.

      --
      If all else fails, immortality can always be assured by spectacular error.
    39. Re:AppleCare memo on how to mislead users... by discord5 · · Score: 1

      A woman does not deserve to be raped just because she wore a skimpy black dress, and neither did I deserve to be unpaid

      I fail to see how those two are related, unless your intention was having sex in exchange for money.

    40. Re:AppleCare memo on how to mislead users... by newcastlejon · · Score: 1
      They're accepting returns and accepting fiscal responsibility? Apple didn't take your money. Show me a single instance where Apple refunded the purchase price of an iPhone and I'll eat my hats as well as any other item of clothing you care to mention! I'll disregard the service contract because mine (at least) doesn't specifically mention "iPhone" anywhere. I expect the question of cancelling a service contract because the carrier can't provide a working iPhone 4*

      Assuming it's a design flaw of course, but frankly I've bought first revision Apple gear before and been disappointed more than once.

      --
      If God forks the Universe every time you roll a die, he'd better have a damned good memory.
    41. Re:AppleCare memo on how to mislead users... by Anonymous Coward · · Score: 0

      Did they filed patents for this way to hold the phone ?

    42. Re:AppleCare memo on how to mislead users... by UnknowingFool · · Score: 1

      Then you're heard wrong and you're spreading misinformation. Apple (like most retailers) will accept a return within 30 days of a sale. As for a service contract from AT&T's website:

      CANCELLATION PERIOD / TERMINATION
      You may terminate this Agreement within thirty (30) days after activating service without paying an Early Termination Fee. . . .

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    43. Re:AppleCare memo on how to mislead users... by UnknowingFool · · Score: 3, Informative
      From Apple's website:

      iPhone Return Policy

      If you are not satisfied with your iPhone purchase, please visit online Order Status or call 1-800-676-2775 to request a return. The iPhone must be returned to our warehouse within 30 calendar days from shipment to avoid an $175 early termination fee. The iPhone must be returned in the original packaging, including any accessories, manuals, and documentation.

      Apple will assess a 10% restocking fee on any opened iPhone. Shipping fees are not refundable.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    44. Re:AppleCare memo on how to mislead users... by Anonymous Coward · · Score: 0

      I had a Nokia phone that had a warning in the manual to not put my finger in one spot... the antenna was there and the reception would be prejudicated.

    45. Re:AppleCare memo on how to mislead users... by exomondo · · Score: 1

      Apple is swimming in cash, literally

      You mean metaphorically.

    46. Re:AppleCare memo on how to mislead users... by macs4all · · Score: 1

      Especially since Apple received a taxpayer bailout

      Citation, please.

    47. Re:AppleCare memo on how to mislead users... by B3ryllium · · Score: 1

      -1, Moronic
      -1, Missing the point
      -1, Fundamental misunderstanding of capitalism

      "Your own means" is theft from the credit card company, not theft from Apple. It will only lead to your own balls getting kicked. (Again, if you count getting conned into buying a first-gen iPhone 4 as getting kicked in the balls; which, unfortunately, is increasingly looking like the correct interpretation of it.)

    48. Re:AppleCare memo on how to mislead users... by afabbro · · Score: 1

      I will raise a stink about it, contact the BBB,

      Oooooooh! Not the BBB!

      Seriously, 99.999% of consumers will never, ever check with the BBB, which is itself quite powerless.

      --
      Advice: on VPS providers
    49. Re:AppleCare memo on how to mislead users... by mjwx · · Score: 1

      No not my fault. A woman does not deserve to be raped just because she wore a skimpy black dress, and neither did I deserve to be unpaid just because I didn't print my timecard. Don't blame the victim when it is the criminal/corporation that is at fault.

      Ugh. completely different scenario's.

      It is your responsibility to keep and/or print the timecard. You are told this specifically, it is a condition of your employment. Comparing this to rape is like a woman getting raped because she used the correct analogy. Reductio ad absurdum, reduction to absurdity. In no way can not being paid for failing to perform the duties required of your employment be compared to involuntary/aggressive sexual penetration. You agreed to those conditions when you signed your contract of employment.

      Do you really expect people to believe you are not at fault for failing to perform the duty that was required for you to get paid. Jesus, why dont you compare it to a young skimpy woman getting raped by Hitler for not handing in her timecard before COB Tuesday*. If we are going to be absurd, damn well go all the way and Godwin it for good measure too.

      * - This is standard operating procedure where I work.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    50. Re:AppleCare memo on how to mislead users... by Mana+Mana · · Score: 1

      > A woman does not deserve to be raped just because she wore a skimpy black dress

      ``No! she doesn't. But, ladies, if you put on a whore uniform don't be mad and act surprised if you're treated like one.'' --Chris Rock.

    51. Re:AppleCare memo on how to mislead users... by Anonymous Coward · · Score: 0

      You, sir, sound as you've never actually worked in Germany.

      > If your boss wants you to work overtime, even if you work just one hour overtime, you are allowed to take the next work shift off PAID in addition to the overtime pay you receive.

      Bullshit. If you work one hour overtime, you can leave an hour early another day, or get a complete day off if you accumulated your average number of daily work hours.

      > You have 24 days of vacation in a given year (one month with weekends). If you don't take your vacation, and November rolls around, you HAVE to take the entire month of December off.

      Bullshit. I've got 29 days of vacation. That's workdays, Mo-Fr. If I don't manage to use them up until I think it's May of the following year, they are lost.

      > They are able to get as much done in a standard 7 hour day/35 hour week as most Americans do in 8 hour day/40 hour week.

      Where's my 35 hour week? Average around my peers is 39-40h/wk.

      > What is also really strange is that the cost to hire a new worker in Germany is not nearly as expensive as it is in the US. For instance, in the US, if you hire on a new full time employee, you have to pay his/her benefits (health, dental), while in Germany, most of these are already covered under the universal health system paid for by the German taxpayers.

      Everyone is required to pay for health insurance, and my employer adds only a small part to that. It's directly deducted from the salary, ~15%. You're also required to pay for your pension fund, which is a bit more. Dental insurance is a joke basically, they pay for cases of need, but they only pay for the absolutely minimun neccessary. I recently had a four digit bill for dental protheses, insurance paid ~20% of that, I paid the rest from my own pocket.

      Companies in Germany are also reluctant to hire new people, because there are lay-off protection laws that makes it quite difficult to get rid of workers when they're no longer necessary (i.e. if you've worked 6 months at a company, they can't fire you at once, but only with a note 3 months in advance. If you've worked at a place for many years, 12 in my current job scenario, they're not even allowed to fire you at all).

    52. Re:AppleCare memo on how to mislead users... by Anonymous Coward · · Score: 0

      It's a person that is completely niave' as hell.

      Companies are built around SCREWING employees. Only complete fools like them that believe otherwise.

      IDIOTS do not keep copies of their timecards. Raging complete idiots.

      Guess what, the person saying it's not their fault....

      They are a complete idiot. Fun to see how they connect rape with being a moron. Plus it looks like they have a few shill slashdot accounts to rate themselves up and others down, look at his history... It magically happens all the time.

    53. Re:AppleCare memo on how to mislead users... by Lumpy · · Score: 1

      Are you a complete nutjob? Who in the world connects a violent act like rape to being lazy and not keeping copies of your timecard? That's a huge insult to women and you need to apologize.

      you did not deserve it, but it IS your fault for not making sure you have your butt covered. I hope you are smarter now and actually print out every timecard.

      --
      Do not look at laser with remaining good eye.
    54. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 1

      >>>two wrongs not making a right

      Two wrongs DO make a right. It is why we lock people in jail (depriving them of freedom) and call in 'justice'.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    55. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 1

      >>>"Your own means" is theft from the credit card company, not theft from Apple.

      Clearly you know nothing of my work (or how credit card companies work). When you return an item and a company (say Apple) does not refund the money, the credit card will suck the money out of Apple's account and give it to you. Apple would be the one who loses, as it should be, because they are the ones who made a broken phone and should be handing out a Free fix

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    56. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 1

      >>>It is your responsibility to keep and/or print the timecard. You are told this specifically, it is a condition of your employment.

      I did. I typed in the card to their machine, which I suspect my boss later erased because he wanted to save some money ($2000). There was nothing in my contract that I had to print the card... nothing at all. AND as I stated printing the card was impossible because the function was disabled.

      You think you can sit here and justify my bosses' erasing of my timecard from the HR computer, but there is NO justification for that. My boss committed a criminal act (paid me for weeks 1-51 and then erased week 52). Only assholes would think that's okay. i.e. The type of managers who also think it's okay to erase employees' timecards from the computer.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    57. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 1

      >>>>>A woman does not deserve to be raped just because she wore a skimpy black dress, and neither did I deserve to be unpaid
      >>
      >>I fail to see how those two are related, unless your intention was having sex in exchange for money.

      That's because you also failed to read the whole paragraph which continues: Do not blame the victim because she wore a skimpy dress, or he failed to print a copy of a timecard. Blame the criminal for breaking the law.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    58. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 1

      >>>you did not deserve it, but it IS your fault for not making sure you have your butt covered.

      That's what the rapist said during his trial.
      Fortunately the judge was not stupid.
      And neither am I - my boss ERASED my timecard.

      He is a criminal just the same as a rapist is a criminal. Anyone who sits here and thinks it was "okay" for my boss to approve all my previous timecards (weeks 1 to 51), but then erase me Week 52 timecard, must be an asshole. I certainly wouldn't want you as my manager
      .

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    59. Re:AppleCare memo on how to mislead users... by commodore64_love · · Score: 1

      From Google-

      Hundreds of stories where Apple's sales people find reasons to DENY the right of return (like the box being damaged and therefore not resellable). Go ahead. Search for yourself. There's policy and then there's reality, which in Apple's case appears to be polar opposites.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    60. Re:AppleCare memo on how to mislead users... by mjwx · · Score: 1

      I did. I typed in the card to their machine, which I suspect my boss later erased because he wanted to save some money ($2000).

      Nothing irrational about that story.

      If you live in a nation where that is legal and possible, then perhaps you should move to one of those socialist paradises with workers rights and accounting laws where this will be smacked down in a matter of minutes. But I suspect your story leaves out several pertinent details, or is an outright fabrication as it is just simply too clear cut and implausible. As all end users do you are adjusting the story so you are without doubt the victim (But IT support broke my computer and so forth).

      In every org I've worked in it has been impossible for a single person to delete any important data from a system like our payroll without all the bookkeepers and accountants instantly knowing about it and then we have the backups. Are you trying to convince me you worked in an org where a wide scale conspiracy between X number of Accountants, X number of managers and if your IT dept was half way competent X number of sysadmins and not one of them would say something in your defence to a court?

      If this is true, why the hell did you work there for 51 weeks before noticing. Occams razor says that this was either fabricated or seriously exaggerated.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    61. Re:AppleCare memo on how to mislead users... by NeMon'ess · · Score: 1

      As your quote says, they won't refund the purchase price.

  7. Secrecy is a double edged sword. by Alcimedes · · Score: 3, Interesting

    That must have been a really, really, really awkward conversation.

    Although to be honest, I wonder if this is Apple's secrecy coming to bite them in the ass. If you are uber careful about how many phones you have out in the field, you're a lot less likely to run into scenarios where your product fails in real world situations.

    beta testing, google does it for a reason.

    1. Re:Secrecy is a double edged sword. by hedwards · · Score: 4, Funny

      Because it's too expensive and time consuming to remove the word "beta" from the website?

    2. Re:Secrecy is a double edged sword. by Culture20 · · Score: 1

      beta testing, google does it for a reason.

      And they'll never stop beta testing anything. Ever. ;D

    3. Re:Secrecy is a double edged sword. by omnichad · · Score: 1

      They tried that, but they just kept getting lost or stolen.

    4. Re:Secrecy is a double edged sword. by Enderandrew · · Score: 1

      Didn't Wave and Voice both just leave beta?

      Do they have a major product/service still in beta?

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    5. Re:Secrecy is a double edged sword. by realityimpaired · · Score: 2, Interesting

      You're being facetious, but you're probably not that far off the mark... not that it's too expensive to actually remove the word, but because it could be too expensive to remove the word if things go pear-shaped and some corporate entity that's using the service loses all their work/documents. By keeping the word Beta there, they discourage people from relying on it for money-making purposes, and that in turn discourages idiots from trying to sue them when it breaks and they lose a day's pay. And even if somebody is dumb enough to try to sue them over a gmail outage, they can reply "sorry, but it's still in beta testing. That's clearly advertised on the site. It's well known in computing that 'beta' means that it's still in testing and has no guarantee that it'll work 100% of the time, it's your own damned fault you relied on it."

    6. Re:Secrecy is a double edged sword. by Merls+the+Sneaky · · Score: 1

      How true, I demand google give me a refund! Oh wait.......

    7. Re:Secrecy is a double edged sword. by Kijori · · Score: 1

      Although to be honest, I wonder if this is Apple's secrecy coming to bite them in the ass. If you are uber careful about how many phones you have out in the field, you're a lot less likely to run into scenarios where your product fails in real world situations.

      I think you're right that this issue was not discovered because of Apple's secrecy. If you remember, when they gave their staff phones to test they didn't want people to realise there was a new iPhone about - so they disguised them as iPhone 3s. The 3G didn't have the metal band, so the test models either didn't use one or - my guess - had it hidden under a fake iPhone 3 cover, meaning that this issue never came up.

    8. Re:Secrecy is a double edged sword. by Yvan256 · · Score: 4, Funny

      Completely unrelated, but do you realize that even VHS tapes must have gone through beta-testing?

    9. Re:Secrecy is a double edged sword. by ballwall · · Score: 5, Interesting

      Well, they probably did test, but their testing apparently included a case that looked like the iphone 3gs to hide the fact that someone was out using a new iPhone. I'm wondering if that's why they didn't discover the issue sooner. None of the testers were using bare phones.

    10. Re:Secrecy is a double edged sword. by Anonymous Coward · · Score: 0

      And if they put the iPhone4 phones into cases that make them look like a 3gs, you also wouldn't see these issues because the antennas are covered by the case.

    11. Re:Secrecy is a double edged sword. by Anonymous Coward · · Score: 0

      I imagine the plastic 'masks' they had to hide them in the field would not have helped testing - no touching, no problem.

      paulg_tt

    12. Re:Secrecy is a double edged sword. by UnknowingFool · · Score: 1

      Every company designs products in secret to avoid being scooped by their competitors. Sometimes the products will have flaws. But such flaws are not always about the secrecy of the product but the lack of testing. Sometimes the flaw manifests itself in ways that the company did not think to test.

      Look at Open Source software. OS software is not immune to bugs even though anyone can inspect it. The bugs get uncovered and corrected faster in OS software, but that doesn't mean they weren't there. For example, Kaminsky demonstrated how DNS had a fundamental flaw and DNS has been around for almost 30 years.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    13. Re:Secrecy is a double edged sword. by Dihce · · Score: 4, Interesting

      The reason they didn't detect the issue is because all of their phones where in cases to protect their identity. so yeah, it's definitely biting them in the ass

    14. Re:Secrecy is a double edged sword. by sharkey · · Score: 1

      Isn't that a driver for the AT&T exclusive contract? Since they can't test real-world failure of their phones before launch, they simply got into bed with a company where "wireless network failure" is SOP.

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
    15. Re:Secrecy is a double edged sword. by n2art2 · · Score: 1

      More so because if it is still listed at Beta, there is an assumption that you can't get support. Saves Google a ton of money in the Support Center.

      --
      Self proclaimed wannabe geek. You know how it is. Most of us who read this stuff probably fit in that category.
    16. Re:Secrecy is a double edged sword. by Anonymous Coward · · Score: 0

      New car models are tested in secrecy but... over time, the amount of hiding goes down as the car gets closer to production so the final configuration can be tweaked. The purpose of this is to balance media coverage and prevent the competition from copying or equaling your design characteristics. Apples secrecy up until the day Steve can wow everyone on stage is a dog and pony show solely for marketing purposes. Companies that really need to know already have a good idea at that point anyway. I've heard some fanbois state Apple also hold secrecy because if people knew what was coming, they would wait hurting sales of the current products. That argument doesn't make sense. Everyone following Apple already knows the date and knows product X+1 will be "better" in some way. They will wait anyway. Oddly enough, just about every other technology company in the world releases details, demos, and talks about up coming products so that business model DOES work and allows for the consumers to plan ahead.

    17. Re:Secrecy is a double edged sword. by EastCoastSurfer · · Score: 1

      And that's fine, but I would think Apple would have hooked the phone up to a device that could read in detail the signal and then tested it by touching the antenna. There is no way Apple relied on the bars to determine if the antenna worked or not. It's simply not specific enough. Even with a cell tower in the lab, these problems should have shown up in their readings during testing.

      Or, maybe the engineering department really was that bad and they all got canned? Who knows.

    18. Re:Secrecy is a double edged sword. by Anonymous Coward · · Score: 0

      Because this kind of testing can be done in a controlled environment, they should have found out. Because you can call from inside a building, from a blinded car for roaming testing, they should have. Because they designed a brand new antenna, they should have.

    19. Re:Secrecy is a double edged sword. by blair1q · · Score: 1

      I don't think they were calling it that, then.

    20. Re:Secrecy is a double edged sword. by Anonymous Coward · · Score: 0

      It's only awkward if you keep getting dropped during the conversation.

    21. Re:Secrecy is a double edged sword. by Anonymous Coward · · Score: 0

      Well, they probably did test, but their testing apparently included a case that looked like the iphone 3gs to hide the fact that someone was out using a new iPhone. I'm wondering if that's why they didn't discover the issue sooner. None of the testers were using bare phones.

      So what did the testers from Engadget do wrong? http://www.engadget.com/2010/06/24/some-iphone-4-models-see-signals-drop-to-0-when-held-left-handed/ 2 out of 3 phones "showed none of these issues."

    22. Re:Secrecy is a double edged sword. by Anonymous Coward · · Score: 0

      Every company designs products in secret to avoid being scooped by their competitors. Sometimes the products will have flaws. But such flaws are not always about the secrecy of the product but the lack of testing. Sometimes the flaw manifests itself in ways that the company did not think to test.

      You mean like gripping the phone in your meaty gorilla fist?

    23. Re:Secrecy is a double edged sword. by noidentity · · Score: 1

      Because it's too expensive and time consuming to remove the word "beta" from the website?

      Duh, when they removed the word "beta", it was a change that could break the site, so they had to test that changed version. Now, when testing, they need to add the word "beta" so you know it's being tested. Rinse, repeat. If you watch the page closely, every few months the word "beta" is missing for about half an hour.

    24. Re:Secrecy is a double edged sword. by Thinboy00 · · Score: 1

      No, they left private beta. They're still beta IIRC, it's just that you don't need an invite any more. Wave is actually pretty fragile; it's not coming out of beta for a while.

      --
      $ make available
    25. Re:Secrecy is a double edged sword. by BlackCreek · · Score: 1

      Google provides enterprise support for Docs and Gmail (at the very least). These services have uptime & backup guarantees and monthly bills as you ought to expect.

      If you just use the free service and never pay them a dime, then you indeed don't get a support center contact to call/email.

  8. Re:The funny part is, it's still better than Andro by jaymz666 · · Score: 1

    yep, it has the apps and the gbs
    http://www.youtube.com/watch?v=FL7yD-0pqZg

  9. heheheh this is funny! by Anonymous Coward · · Score: 0

    Who the hell did Mr. Jobs have before to design his antennas, a plumber? Glad they're fired. Hopefully the new engineers will re-design the iPhone to have the best reception of any cell phone on the market and Stevie puts out a recall.

    He's got me by the balls cause I'm stuck with the iPhone 4 and was so quick to sell my 3GS. Steve better hurry!

  10. Alternative antennas by jabberwock · · Score: 3, Funny

    Apple's next product announcement will be for special color-matching paperclips ($9.99) and tin cans ($49.99) as antenna boosters.

    1. Re:Alternative antennas by Yvan256 · · Score: 2, Funny

      Time to enter the market with the Pringles Cantenna for iPhone 4! Only 7.99$ and you get a pile of chips* as a bonus!

      * burned electronics flavour available for a limited time only!

    2. Re:Alternative antennas by Nadaka · · Score: 1

      Pringles don't come in piles. They come in neat little stacks.

      So you would get all that and a stack of chips.

    3. Re:Alternative antennas by sexconker · · Score: 1

      Time to enter the market with the Pringles Cantenna for iPhone 4! Only 7.99$ and you get a pile of chips* as a bonus!

      Pringles don't come in piles. They come in neat little stacks.

      So you would get all that and a stack of chips.

      1: A stack is a type of pile
      2: You will empty the Pringles can to use it as an antenna.

    4. Re:Alternative antennas by insertwackynamehere · · Score: 1

      Pringles come in stacks? No wonder their slogan is "once you pop the fun don't stop!"

      And sun chips come in compostable bags make from b-trees.

      DATA STRUCTURES AND TATER CHIPS, SLASHDOT, WHAT MORE COULD YOU WANT

    5. Re:Alternative antennas by Thinboy00 · · Score: 1

      So why is it so difficult to find queue-based chips these days, anyway?

      --
      $ make available
    6. Re:Alternative antennas by Nadaka · · Score: 1

      Not sure, just be careful about the really spicy ones when they come out the other end.

  11. Re:The funny part is, it's still better than Andro by Pojut · · Score: 3, Insightful

    Specifics? Last time I checked, there is nothing that the iPhone OS can do that Android can't do (and, aside from Android being "open", the reverse is more or less true as well.)

  12. Equal Opportunities? by RMH101 · · Score: 4, Funny

    ...must be left-handed

  13. Re:The funny part is, it's still better than Andro by WilyCoder · · Score: 4, Interesting

    OP have you ever used an Android phone? The platform is maturing extremely fast. I just switched from an iPhone 3g to an Evo 4g and I don't have regrets. The features of the iPhone 4 just didn't impress me enough. Plus, once I got an android I realized how much the iPhone was stifling my inner geek. I've loaded custom roms, overclocked, rooted, everything...It has been a lot of fun and I recommend android to any geek I know. And if you're not a geek, I still recommend it.

    Ok, I do have ONE regret about my switch: a unified mailbox. There's probably one in the android market...hmmm brb!

  14. Reading into it? by _merlin · · Score: 5, Interesting

    Someone got fired, or they just realised that you can't expect it to work properly if you don't hire experts. Reminds me of all the issues with noise in the G5 towers getting onto the supply rails and then into the audio I/O and Firewire power that lead to them hiring analog electronics experts to fix it. When I first read that the stainless steel surround was an antenna, I predicted these kinds of problems - you can't expect an antenna to maintain tuning while allowing a meatbag to touch it, especially when you need to be able to tune several microwave bands from hundreds of MHz to GHz. The laws of physics are against you, and any engineer should be able to point that out. Other handsets have issues where your hand can obstruct the signal, but the iPhone 4 is unique in allowing you to place things in galvanic contact with the antenna, which has a far bigger effect on its RF performance.

    1. Re:Reading into it? by random+coward · · Score: 4, Insightful

      So how likely was it that someone in marketing thought it would be "cool design" to have a visible antenna on the outside of the unit?

    2. Re:Reading into it? by Khyber · · Score: 0, Flamebait

      You don't need an expert to design an antenna, just someone with a half-assed knowledge of mathematics and an RF guide.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    3. Re:Reading into it? by Anonymous Coward · · Score: 0

      Or in engineering. Who says Apple's engineers aren't the hippy cool bunch?

    4. Re:Reading into it? by CraftyJack · · Score: 3, Funny

      When I first read that the stainless steel surround was an antenna...The laws of physics are against you, and any engineer should be able to point that out.

      Well, now we know the material selection criteria. Laws of physics...or sleek and shiny?

    5. Re:Reading into it? by oldspewey · · Score: 1

      You mean to say Apple chose form over function?

      --
      If libertarians are so opposed to effective government, why don't they all move to Somalia?
    6. Re:Reading into it? by afidel · · Score: 4, Insightful

      You mean like Steve Jobs? Very likely.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    7. Re:Reading into it? by Enderandrew · · Score: 4, Interesting

      You have metal around the case to bring the front and back pieces together. Why not make that piece of metal useful?

      Sounds like reasonable engineering to me, except for the fact that it ended up introducing a new problem.

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    8. Re:Reading into it? by Merls+the+Sneaky · · Score: 1

      Wouldn't a thin plastic film prevent the problem without effecting the aesthetic appeal?

    9. Re:Reading into it? by Anonymous Coward · · Score: 0

      "while allowing a meatbag to touch it"

      HK-47? Is that you??

    10. Re:Reading into it? by lanswitch · · Score: 1

      That's exactly what they used to say at the Apple R&D team.

    11. Re:Reading into it? by DigiShaman · · Score: 1

      just someone with a half-assed knowledge of mathematics and an RF guide

      Perhaps according to Apple, that is an engineer. I mean, if an "Engineer" is required then the problem at hand (pun intended) is more forgivable. People are more forgiving if a problem is as vexing to an engineer vs an employee who is not one.

      --
      Life is not for the lazy.
    12. Re:Reading into it? by jeffmeden · · Score: 5, Insightful

      Because that piece of metal is only useful as an antenna when someone's not grabbing hold of it. Even close counts when it comes to RF (try walking around an FM radio with marginal reception), but grabbing the thing with your hand is going to *wreck* it. Apparently Steve wanted too much for it to look like a Leica camera (whose stainless steel bodies were, surprisingly, *not* doubling as antennas) and too little for it to work in every possible situation (like being held by a sweaty person.)

      This is only reasonable engineering if function follows form. I try not to bash apple, I really do, but in this case it's painfully obvious what they are after when they "engineered" this thing.

    13. Re:Reading into it? by Anonymous Coward · · Score: 1, Funny

      > You don't need an expert to design an antenna, just someone with a half-assed knowledge of mathematics and an RF guide.

      Steve Jobs, is that you?

    14. Re:Reading into it? by jo42 · · Score: 1

      That's too much an obvious and simple solution, i.e. a clear wear resistant coating.

      You don't need a $200K/year PhD, MBA or BS degree to come up with that...

    15. Re:Reading into it? by phonewebcam · · Score: 3, Interesting

      Correct - hence this turkey known as the i "Phone" 4.
      Another thing that strikes me - didn't they do all the testing with the engineers using components built into 3GS cases, and only switched to the production ones at the last minute? So basically their testing was all about software, and Apples usual paranoia over security wasn't thought through properly.

    16. Re:Reading into it? by Amouth · · Score: 1

      cool is fine.. but it should have had a very durable clear coat on it - something to insulate it from outside contact.

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    17. Re:Reading into it? by Anonymous Coward · · Score: 0

      The laws of physics are against you, and any engineer should be able to point that out. Other handsets have issues where your hand can obstruct the signal, but the iPhone 4 is unique in allowing you to place things in galvanic contact with the antenna, which has a far bigger effect on its RF performance.

      The laws of physics must change to reflect the Reality Distortion Field.

    18. Re:Reading into it? by ScrewMaster · · Score: 1

      That's too much an obvious and simple solution, i.e. a clear wear resistant coating.

      You don't need a $200K/year PhD, MBA or BS degree to come up with that...

      Might not be sufficient. You'll get detuning effects by just being in close proximity.

      --
      The higher the technology, the sharper that two-edged sword.
    19. Re:Reading into it? by Anonymous Coward · · Score: 0

      In related news, set top box manufacturers decided it would look cool to have the TV antenna on the outside of the remote control. Surprisingly, when the remote control is in your hand, the signal is degraded.

    20. Re:Reading into it? by Anonymous Coward · · Score: 0

      In related news, a major TV network decided to put a faraday shields around their transmitting antennas because they look cool. They shouldn't degrade the signal being radiated much, said the CEO.

    21. Re:Reading into it? by stewbee · · Score: 1

      Wow, how little you know. I can trivialize anything too. "How hard is it to make a CPU? It just takes a bit of math and digital guide."

      Did anyone at Apple consider the polarization of the waves from the tower? How about the bandwidth? What about the antenna pattern? Did they account for near-field interference, which I am sure they will have in such a tiny package, or a hand on the phone for example. How about the antenna gain?

      BTW, the math to design antennas is not trivial. Look for Maxwell's equations on wikipedia. These are coupled partial differential equations that cannot be computed in closed form. Usually a SW tool that will do finite element method or method of moment computations to just design this thing. Even then, the simulation will not always reflect the reality of what you modeled. You're not just going to apply some simple math and an RF guide. You want someone who knows what to look for when doing this.

    22. Re:Reading into it? by jimbolauski · · Score: 0, Troll

      The funny thing about it is that their sales probably wouldn't take a hit if this problem was know before they went on sale, most people don't purchase the iphone for it's functionality, it is simply an accessory / status symbol and the fact that it doesn't work in certain circumstances doesn't change it's "coolness", heck showing your friends how your phone doesn't work increases your coolness.

      --
      Knowledge = Power
      P= W/t
      t=Money
      Money = Work/Knowledge so the less you know the more you make
    23. Re:Reading into it? by radtea · · Score: 1

      grabbing the thing with your hand is going to *wreck* it. Apparently Steve wanted too much for it to look like a Leica camera (whose stainless steel bodies were, surprisingly, *not* doubling as antennas)

      The human body has the strangest impedance imaginable. I've worked on any number of experimental RF circuits that were just fine when I put my hand in just the right place on the board, but oscillated wildly otherwise.

      With regard to your latter point... I don't understand. A camera that doesn't make phone calls? I've never seen one of those! I know things were primitive in Ye Olden Days, but that's really hard to believe. How did people make phone calls if their cameras didn't have that functionality?

      --
      Blasphemy is a human right. Blasphemophobia kills.
    24. Re:Reading into it? by rickb928 · · Score: 1

      I'm sure I'm piling on here, but....

      My HTC Dream has 2 differnet antennas, in the upper right corner and over the top facing the display. I can wrap my hands around these and see minimal impact on performance. Of course there is the battery cover between my hand and the antennas, but that's like 1-1.5mm thick. And the antennas themselves seem to be coated.

      Arperture antennas are fascinating to me. I first saw them on some 2Wire routers, and of course they are the standard for WiFi antennas on everything. The Dream has GPS, WiFi, and GSM, so they make two antennas do the work of three or four.

      This is a pet project of mine, as the Bluetooth performance on this phone is annoying me. My stereo headset of choice, a Backbeat 903, has terrible reception when I'm more than a 5 feet away from a reflective surface and the phone is in a pocket or belt-high case even on the same side as the headset antenna. I have Motorola S705 that is hotter than a $2 pistol, excellent reception even 30 feet away through a masonry wall. Irritating. I've been looking into how a passive radiator might help, and it looks like no go. The BackBeat sounds pretty good, but when they finally crap out from sweat, I'll be back looking for a decent sounding BT headset. Most are just inadequate. The S705 doesn't sound so good with my old buds which are great when plugged in directly. It's just that most BT stereo headsets don't provide fidelity. All I want...

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    25. Re:Reading into it? by VGPowerlord · · Score: 2, Insightful

      How did people make phone calls if their cameras didn't have that functionality?

      They used their mp3 player to make phone calls instead! DUH!

      --
      GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
    26. Re:Reading into it? by ColdWetDog · · Score: 1

      Yep, you've just created a capacitor. A pair of electrodes (your finger and the antenna) and a dielectric plate (the nail polish).

      Most radios don't work all that well with a variable capacitor randomly wandering around at the tail end of the system.

      --
      Faster! Faster! Faster would be better!
    27. Re:Reading into it? by mcgrew · · Score: 1

      You have metal around the case to bring the front and back pieces together. Why not make that piece of metal useful?

      I would think that bringing the front and back pieces together is far from useless.

      Sounds like reasonable engineering to me, except for the fact that it ended up introducing a new problem.

      If it introduces a new problem it sn't a very reasonable bit of engineering, especially since a good engineer would know better than to do it. Hell, I'm no engineer but I wouldn't do it, knowing full well how touching an antenna changes its signal. Anybody who ever had a rabbit ear TV or handheld FM radio knows this.

    28. Re:Reading into it? by Doctor+Memory · · Score: 1

      Pffft. I've designed (FSVO) antennas with no more than an HP-41 and a copy of the ARRL Antenna Handbook. Sure, if you're designing an antenna from scratch and you've got some odd-wad requirements you might have to get esoteric on it, but cell phone antenna design is a fairly well-researched field, and the design's going to be largely dictated by form factor considerations. No, you're not going to get somebody from Marketing to design it, but it's not like you're going to be spending weeks with a copy of Mathematica just to get a handle on things.

      --
      Just junk food for thought...
    29. Re:Reading into it? by Anonymous Coward · · Score: 0

      You have metal around the case to bring the front and back pieces together. Why not make that piece of metal useful?

      Sounds like reasonable engineering to me, except for the fact that it ended up introducing a new problem.

      Which is still reasonable engineering. Solutions always have emergent properties (a.k.a. unintended consequences). Sometimes they can be fixed, sometimes worked around, and sometimes the improvement is better discarded than kept. But the initial idea is still certainly reasonable engineering.

    30. Re:Reading into it? by jimbolauski · · Score: 1

      Wow, how little you know. I can trivialize anything too. "How hard is it to make a CPU? It just takes a bit of math and digital guide." Did anyone at Apple consider the polarization of the waves from the tower? How about the bandwidth? What about the antenna pattern? Did they account for near-field interference, which I am sure they will have in such a tiny package, or a hand on the phone for example. How about the antenna gain?

      The tower polarization is circular so antenna orientation is not a problem, the bandwidth is not too large where a single antenna can't handle the cell phone bandwidth, all cellphones have multipath problems but the signal can generally be cleaned up some even use the multipath to verify the signal, gain is a function of the antenna and can be easily characterized. The problem lies with lack of testing, the antennas were probably designed to handle all those problems but they didn't foresee the two antenna's being coupled together which changed the impedance and length. The real problem with apple's external antenna is not the coupling issues it is ESD sooner or later the LNA in the phone will get zapped and i doubt it will be able to handle it.

      --
      Knowledge = Power
      P= W/t
      t=Money
      Money = Work/Knowledge so the less you know the more you make
    31. Re:Reading into it? by stewbee · · Score: 2, Insightful

      So what. I have designed patch antennas for 1.8 GHz on FR4. Yes the design equations are plug and chug, but on FR-4, the half wavelength of 2 GHz is still about 3 inches. Do really think that there is a spare 3 inches on the back of the iPhone? BTW, 2 GHz is the highest frequency of GSM phones. Typical frequencies are around 900 MHz, which then would be about twice as big as the dimensions stated. Ideally, Apple would like to use something like a patch antenna, since they can just fab it with the PWB. Because the size is prohibitive for the iPhone's requirements, you need to get clever; probably more so than you would find in the ARRL. Again, they can look in other publications in IEEE, but those will not always be plug and chug. If anything, you will see that they simulated some geometry that has some desirable characteristics. It will then be on you do the modeling and simulation yourself.

      Additionally, you hand made your antenna presumably. Apple need to make millions of these antennas. Did you model your antenna for any sort of yield analysis to meet the requirements? I'm again guessing no. Do you think that Apple wants some laborer to tune their antennas for them? Of course not. Variability in antenna elements can have drastic effects on VSWR and Q. It would be the antenna engineers job to take this into account also from the manufacturing tolerances and their effects on the antenna's performance.

      Now there is a chance you are trolling, and I realize this, but things around the 1GHz range and above are not easy to design because circuit approximations are generally no longer valid. If you do read the ARRL books, I think that they make a good point of trying to impart this on their readers. Also note how few projects there are that are above VHF in these books even though amateur bands go to 1.3 GHz.

    32. Re:Reading into it? by stewbee · · Score: 1

      I agree with you. My comment was more directed at the idea that antenna design is easy. In general, it is not because of the aforementioned issues from my post. But these are things that would have to be worked out on the system design and not necessarily exclusive to what Apple screwed up.

    33. Re:Reading into it? by newcastlejon · · Score: 2, Interesting

      This is only reasonable engineering if function follows form. I try not to bash apple, I really do, but in this case it's painfully obvious what they are after when they "engineered" this thing.

      I agree wholeheartedly; design is not engineering. This was a design decision but the RF engineer in charge still didn't shoot down this proposal as soon as it was suggested.

      Industrial design is such a hit-and-miss affair simply because it's the intersection between two very disparate disciplines.

      --
      If God forks the Universe every time you roll a die, he'd better have a damned good memory.
    34. Re:Reading into it? by tftp · · Score: 1

      Also note how few projects there are that are above VHF in these books even though amateur bands go to 1.3 GHz.

      That's news to me since I have a ham radio for 10 and 24 GHz, and those are not even highest frequency ham bands. There are allocated ham bands up to 250 GHz, and you don't need a license to operate above 400 GHz.

      But on the subject of your comment - indeed, anyone who is designing a microwave antenna without CST or Ansoft tools is asking for trouble. At best it's endless rework; at worst you can't afford to change the design 100 times. Optimizers in CST are worth their weight in latinum.

    35. Re:Reading into it? by Facegarden · · Score: 3, Insightful

      You have metal around the case to bring the front and back pieces together. Why not make that piece of metal useful?

      Sounds like reasonable engineering to me, except for the fact that it ended up introducing a new problem.

      You don't design a billion dollar product based on what "seems reasonable". You design it based on the ideas of the best goddamn engineers you can find, and do exhaustive testing.

      The problem at Apple is that the higher-ups get so entranced in design work that they might push too hard to make their engineers "deal with it". If an engineer told steve jobs "no, you can't do that", Jobs would probably fire him and find and engineer that said he could do it, even if that engineer was either just covering his ass, or was too optimistic.

      And then they required all the testers to have covers on their phones to make it look like an iphone 3G, which masked the meat-to-antenna issue.

      gizmodo posted a good article on the issue yesterday: http://gizmodo.com/5575412/apple-design-vs-apple-engineering

      It is systematic, not accidental.
      -Taylor

      --
      Worldwide Military budgets: $2100 billion. Worldwide Space Exploration budgets: $38 billion. Really, world? Really?
    36. Re:Reading into it? by Khyber · · Score: 1

      "Do really think that there is a spare 3 inches on the back of the iPhone?"

      And apparently you know nothing about space-saving design.

      I can fit an 18 inch antenna into something the size of a gelcap.

      Yea, you've made patch antennas. You've obviously never designed a real antenna from bare scratch.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    37. Re:Reading into it? by stewbee · · Score: 1

      Wow....you really are a troll. After reading some of your previous posts, you do nothing but instigate. Good bye troll.

    38. Re:Reading into it? by Anonymous Coward · · Score: 0

      The whole point was to be able to claim "thinnest smartphone evar" -- which is a total crock, because routinely carrying around two sheets of glass with some chips in between in all sorts of environments is just asking for trouble.
      Essentially all they've done is left part of the manufacturing of the phone up to you.

    39. Re:Reading into it? by Doctor+Memory · · Score: 1

      Do really think that there is a spare 3 inches on the back of the iPhone?

      I never claimed there was a spare three inches on an iPhone. In fact, I said that the form factor would provide significant constraint on antenna design.

      Did you model your antenna for any sort of yield analysis to meet the requirements?

      All of my antennas were one-offs for personal use, therefore there were no yield requirements (beyond producing one functional example).

      I realize you think you're an uber-genius just talking down to some simpleton, but next time you might want to try actually understanding what someone else has written before spazzing out about it.

      --
      Just junk food for thought...
    40. Re:Reading into it? by Khyber · · Score: 1

      No, I'm a director of research.

      Get your facts straight, son.

      Now, if you don't mind, I have to get back to designing things for NASA.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    41. Re:Reading into it? by ubernostrum · · Score: 1

      So, you might want to read first this article, by a guy who actually does this for a living, to get a feel for the actual issues. Then you might want to read this section of Anandtech's review in which they take several phones -- among them the iPhone 4 -- and do science to them.

      The things you'll learn might surprise you: yes, there's loss of signal, but it's not unique to the iPhone 4 (though it does appear to be worse with the iPhone 4). And that's far from the whole story (hint: the iPhone 4's antenna, it turns out, may be better at coping with low signal strength than previous models).

    42. Re:Reading into it? by Anonymous Coward · · Score: 0

      I don't think anyone is going to mod this up since it's anonymous but I'll try it anyway
      http://www.anandtech.com/show/3794/the-iphone-4-review/2

    43. Re:Reading into it? by fezzzz · · Score: 1

      I can't imagine employing engineers without getting hold of a copy of Magus first. Granted, I'm biased as Magus is just the most awesome antenna design tool ever created.

  15. Probably not antenna designers' fault by Saishuuheiki · · Score: 5, Insightful

    Somehow I doubt it was the idea of an antenna designer to put it on the outside where one would hold it. Anyone with any antenna theory knowledge at all knows that your gain would then be changed easily based on how it was held by a conductor (eg, you)

    The only think you could blame the antenna engineer for is not properly stating what a bad idea it is.
    Heck, it's entirely possible they didn't have any antenna engineers and now realize that's probably idea for a product masquerading as a phone.

    1. Re:Probably not antenna designers' fault by Anonymous Coward · · Score: 5, Interesting

      I hope they at least compensated for the capacitance of the human hand touching the antenna by using a varicap circuit to tune the antenna. (You use a longer-than-ideal antenna, add capacitance to compensate, then back off the capacitance if you determine that it's too high because somebody is touching the antenna.) I'd expect them to have something like that anyway because it's impossible to build an ideal antenna for such a broad range of frequencies.

      If they have a *software-controlled* varicap, they might be able to fix the entire problem in software by just pushing the capacitance higher when they determine that a human hand is bridging the antennas. So a software update might be possible if they have a good way to test the capacitance on the antenna with the existing hardware (or I suppose they could just watch for a sudden drop in signal strength and try adjusting up, see if it helps, then try adjusting down if it made things worse).

    2. Re:Probably not antenna designers' fault by cdrudge · · Score: 4, Funny

      The only think you could blame the antenna engineer for is not properly stating what a bad idea it is.

      They did. They were ignored because form is more important then function (this is Apple remember). The product then launched. The engineers were then overheard saying "we told you so" in the halls one day. And now there are 3 positions that recently became available.

    3. Re:Probably not antenna designers' fault by Anonymous Coward · · Score: 0

      could they just not lacquer the metal surround so there is an insulator between metal and fat fingers?

    4. Re:Probably not antenna designers' fault by Anonymous Coward · · Score: 0

      And those same people know that at 2.4ghz even being within 10mm of the antenna SIGNIFICANTLY screws it up.

    5. Re:Probably not antenna designers' fault by mea37 · · Score: 2, Funny

      ". . . based on how it was held by a conductor (eg, you)"

      Huh? I don't stand in front of an orchestra waving my arms around...

    6. Re:Probably not antenna designers' fault by Anonymous Coward · · Score: 0

      Hey it's Apple remember they didnt need any engineers - It Just Works!

      errm except in this case it dosnt.

    7. Re:Probably not antenna designers' fault by Anonymous Coward · · Score: 0

      Anyone with any antenna theory knowledge at all knows that your gain would then be changed easily based on how it was held by a conductor (eg, you)

      Anyone who's ever used an analogue radio with a telescopic antenna knows this fact, how Apple managed to fuck up on this significant point is actually quite funny :)

    8. Re:Probably not antenna designers' fault by Pollardito · · Score: 1

      Somehow I doubt it was the idea of an antenna designer to put it on the outside where one would hold it. Anyone with any antenna theory knowledge at all knows that your gain would then be changed easily based on how it was held by a conductor (eg, you)

      and anyone that lived without cable knows that reception is always better when you hold the antenna! "ok, good, now stand there holding that until my show is over"

      The sad part about the whole antenna-on-the-outside narrative, is that people were marveling about how awesome it was at the beginning when we had every reason to believe that having the antenna on the outside had no positive or negative impact. Just the fact that Apple was the one doing it somehow made it amazing?

    9. Re:Probably not antenna designers' fault by Anonymous Coward · · Score: 0

      Not THAT kind of conductor, dummy.

      Climb aboard, ladies... this train runs all night. Choo choo!

    10. Re:Probably not antenna designers' fault by paenguin · · Score: 1

      And that would make you a bad Conductor. Hence the problem.

      --
      We should start referring to processes which run in the background by their correct technical name... paenguins.
    11. Re:Probably not antenna designers' fault by tftp · · Score: 1

      I hope they at least compensated for the capacitance of the human hand touching the antenna by using a varicap circuit to tune the antenna.

      If you place the varactor diode at the low voltage, high current node then it won't do much. If you place it at the high voltage, low current node then the RF will be adding to the bias of the varactor, and then the circuit is not linear any more - which is bad news.

    12. Re:Probably not antenna designers' fault by Anonymous Coward · · Score: 0

      I don't suppose you have a resume handy?

      - Steve

    13. Re:Probably not antenna designers' fault by Anonymous Coward · · Score: 0

      That's probably the most accurate description of what happened.

      All corporations work like this. The "lemmings" as management likes to call them, tell said management team idea is bad. Management team implements bad idea anyway, and product fails miserably. Lemmings that pointed out bad idea get fired before the board finds out that management was in fact the ones that screwed the pooch. It's called CYA. And it is standard practice for most human beings these days. Accountability means absolutely nothing these days.

    14. Re:Probably not antenna designers' fault by Technician · · Score: 4, Informative

      (or I suppose they could just watch for a sudden drop in signal strength and try adjusting up, see if it helps, then try adjusting down if it made things worse).

      auto antenna tuners exist. There is no need to guess by trial and error. Simply measuring the antenna current and comparing the phase of the current will tell you the tuning direction needed. When the current is in phase with the voltage, the antenna load is resistive (in tune). When the current leads the voltage, the antenna is capacitive and needs less capacitance (tuned higher in frequency) and vise versa.

      Unfortunately, auto tuners for microwave frequencies are difficult to design due to the very short mechanical dimensions of the parts. Voltage tuned capacitors (diodes) are common in VHF and UHF, but not as common in microwave applications for tuning antennas due to their limited tuning range. A hand contacting a microwave antenna can tune it much further than the corrective auto tunning can correct it in most applications. Even if tuned to resonance, the new tuning to correct for the hand contact will still not have the impedance change corrected. Energy absorbed by microwave heating of the hand is energy not received or transmitted by the phone. Tuning is only part of the problem.

      Attenuation is a real problem at these frequencies. To demonstrate this, simply tape an orange near the LNB in a satellite antenna in the path of the feedhorn. Without de-tuning the feedhorn cavity, the huge loss in signal strength by absorption can be seen as a total loss of reception. Try placing your hand over the feedhorn while setting up your satellite TV dish. Active retuning of the feedhorn to resonance won't fix the total loss of the signal.

      HF for Ham radio and marine shortwave (2-30 MHZ) need larger components to tune mechanically larger antennas so those applications use mechanical relays to switch capacitors and inductors or motor driven capacitors and/or inductors.

      --
      The truth shall set you free!
    15. Re:Probably not antenna designers' fault by Anonymous Coward · · Score: 0

      I bet the designers assumed the dropped calls/poor reception was just standard crappy service from ATT.

      Maybe touching the phone's case to my tin foil hat will increase reception?

    16. Re:Probably not antenna designers' fault by Agripa · · Score: 1

      I only recently read an article about a MMIC (microwave monolithic integrated circuit) tuner which used large area silicon dioxide capacitors and GaAs switches to implement antenna tuning in the current cell phone bands. I actually built a manually operated antenna tuner for 2 meters but I cheated. It was more of a heavy duty adjustable gamma match made from silver soldered brass rod and tubing which you could wire tie to whatever antenna structure you wanted to use. It looked like a very small trombone and worked fabulously well for using things like power transmission towers or chain link fencing as an antenna but of course you did not gain any control over the radiation pattern and power loss into the earth was significant.

      I suspect an antenna tuner with impedance matching at microwave frequencies could be built using a series of open and shorted stubs switched using 1/4 wave transmission lines and PIN diodes but it would take up too much space to use in a small handset unless it was done as a multilayer circuit board with the stubs on the inside between two ground planes.

  16. From the job postings: by ground.zero.612 · · Score: 1

    Hands-on is a must.

    I thought that's exactly what everyone is supposed to avoid?!

    --
    "Be prepared, son. That's my motto. Be prepared." --Joe Hallenbeck
  17. Better than asking an interview question by petes_PoV · · Score: 4, Funny

    So candidate "X": how would you deal with RF absorbtion and detuning of a microwave antenna when brought into close proximity of a human body?
    < candidate answers, based on practical experience >
    Interviewer writes down answer, says "That's very interesting, next candidate please"

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
    1. Re:Better than asking an interview question by oldspewey · · Score: 3, Funny
      --
      If libertarians are so opposed to effective government, why don't they all move to Somalia?
    2. Re:Better than asking an interview question by stephanruby · · Score: 1

      So candidate "Y": how would you deal with RF absorbtion and detuning of a microwave antenna when brought into close proximity of a human body?

      candidate answers: This is user-error, I'd just tell the users that they're holding it incorrectly and that if they want phone reception, and look like a brand-new iPhone user at the same time, they better hold it the new *correct* way.

      Interviewer writes down answer, says "That's the best damn answer I've heard all day, you're hired. Let me introduce you to someone who's going to be very-very happy to see you. You better take off that tie thought, he doesn't like ties. Here at Apple, we don't like suits, ties, or conformists of any kind."

    3. Re:Better than asking an interview question by rsborg · · Score: 1

      < candidate answers, based on practical experience >
      Interviewer writes down answer, says "That's very interesting, next candidate please"

      You laugh, but this is exactly what happened to a friend of mine interviewing at Cisco. They asked my friend to bring in a 3 month project plan relating to a very specific subject on the phone interview, then, at the in-person, they asked for the documentation, and following the interview, ...radio silence....

      Which is why you never leave any documents with a potential employer. You want them to hire you first (and even then, you need to keep yourself front-and-center).

      --
      Make sure everyone's vote counts: Verified Voting
  18. From the job listing: by genka · · Score: 5, Funny

    Hands on experience is required

    1. Re:From the job listing: by kpainter · · Score: 1

      Even better:
      "Must have strong problem solving skills and strong working knowledge of radiation performance."
      My guess is that those two requirements are the most important of them all!

  19. Re:The funny part is, it's still better than Andro by hedwards · · Score: 3, Interesting

    Depends which phone you've got. The Nexus One has a great interface and an ever growing list of available software. Plus since Google doesn't banish software from the market for duplicating functionality or allowing people to see naughty things, you can customize things quite a bit more if the interface isn't to your liking.

  20. Three positions, really? by indeterminator · · Score: 1

    What's with all the three links having same URL? Maybe it's the new government program for decreasing unemployment. Look, we've tripled the amount of open positions!

    1. Re:Three positions, really? by Mascot · · Score: 1

      I hope you don't have a job that requires an eye for detail.

      Unless the links really did go to the same URL at the time of your posting, that is.

    2. Re:Three positions, really? by indeterminator · · Score: 1

      Unless the links really did go to the same URL at the time of your posting, that is.

      They did, it seems to be fixed now.

  21. Just give it a different name by drewhk · · Score: 4, Funny

    iPhone noTouch

    1. Re:Just give it a different name by Trevelyan · · Score: 5, Funny

      You mean:

      iPhone !Touch

    2. Re:Just give it a different name by drewhk · · Score: 1

      Brilliant! All we need now is Inkscape or GIMP. And a lot of malevolence :)

    3. Re:Just give it a different name by Anonymous Coward · · Score: 0

      :)

    4. Re:Just give it a different name by v1k · · Score: 1

      Hey, how'd you make that inverted i? (oblig bash: http://bash.org/?330261)

    5. Re:Just give it a different name by noidentity · · Score: 1

      Or rather, "you're supposed to touch the front, not the back, sheesh!"

    6. Re:Just give it a different name by Anonymous Coward · · Score: 0

      Well, it might be more truthful if they just turned the 'i' part of iPhone around... !Phone

  22. I thought they outsourced that job. by orsty3001 · · Score: 1
  23. Good RF Engineers are expensive and rare by Bing+Tsher+E · · Score: 2, Insightful

    Most companies have a hard time recruiting any good RF engineering. It's not a 'digital' domain and the Educational System just plain isn't putting out many (any?) good RF engineers anymore. It isn't even something you can passably fake with 'SPICE' like some of the lower-frequency analog.

    I doubt if Apple can afford that kind of engineering. They can't even afford mechanical engineers with the skill-set to design a robust replaceable-battery-compartment into their products. (the most recent attempt I can remember is the battery compartment in the Newton, and almost every Newton I have ever seen has a broken battery compartment)

    1. Re:Good RF Engineers are expensive and rare by ceejayoz · · Score: 3, Insightful

      I doubt if Apple can afford that kind of engineering.

      Tens of billions of dollars of cash-on-hand and they can't afford a few engineers with six-figure salaries. Sure.

    2. Re:Good RF Engineers are expensive and rare by ifrag · · Score: 1

      It's still taught in college. I'm almost certain the RF class was required for EE's at Penn State. Probably optional for the CE's though.

      And the battery thing is more just a choice Apple made. In fact, even the layout inside the new MacBook Pro looked plenty user-serviceable. I think they just want to make more money by charging users for the servicing.

      --
      Fear is the mind killer.
    3. Re:Good RF Engineers are expensive and rare by afidel · · Score: 1

      Yeah, the company with a market cap larger than Microsoft can't afford a couple RF engineers, laugh.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    4. Re:Good RF Engineers are expensive and rare by jeffmeden · · Score: 1

      So you're saying they can afford them, and choose not to? Why? Because they love it when their customers can't use their shiny new phone to make calls? Surely, that can't be the answer!

    5. Re:Good RF Engineers are expensive and rare by DigiShaman · · Score: 1

      Even a few low seven-figure salaries might be worth it if the problem is that severe. Having a bad reputation for a product will lead to loss of sales. That's even worse.

      --
      Life is not for the lazy.
    6. Re:Good RF Engineers are expensive and rare by Elbowgeek · · Score: 2, Funny

      I recently found out why Apple may have decided to eschew replaceable batteries. It makes the case so much more robust to have as few connection points as possible; in my case I left my iPhone on the roof of a car and it flew off whilst the car was going full speed. Luckily someone found it and I got it back with only one or two recognizable scratches.

      However if this had had a battery compartment I can guarantee that it would have been a mess.

      --
      Who is this delectable creature with an insatiable love of the dead?
    7. Re:Good RF Engineers are expensive and rare by Anonymous Coward · · Score: 0

      Steve Jobs needs every one of his pennies to fill his money vault for when he goes swimming.

    8. Re:Good RF Engineers are expensive and rare by Anonymous Coward · · Score: 0

      Its funny since... I'm pretty much done with two engineering degrees... one in EE, particularly RF and the other in Mechanical Engineering...

    9. Re:Good RF Engineers are expensive and rare by osgeek · · Score: 1

      Like the Simpsons version of Bill Gates said, "I didn't make all that money writing checks."

    10. Re:Good RF Engineers are expensive and rare by davidbrit2 · · Score: 1

      They can't even afford mechanical engineers with the skill-set to design a robust replaceable-battery-compartment into their products. (the most recent attempt I can remember is the battery compartment in the Newton, and almost every Newton I have ever seen has a broken battery compartment)

      I don't know if you remember Apple's financial situation from around the Newton era, but it was substantially different from how they're doing now.

    11. Re:Good RF Engineers are expensive and rare by Dare+nMc · · Score: 1

      My guess is the ideal situation for the best protection for the phone from the damaging weight of a battery, would be to allow the dense battery to exit the enclosure, and thus dissipate the energy without subjecting the rest of the phone chassis to the energy required. However you would would be more likely to lose the battery and cover, but less likely to break the rest of the phone.

      this is based on a observation of a palm pilot being dropped from 50 feet to concrete floor, despite being cheap plastic, the thing exploded, batteries flew away, every snap together piece flew apart. But nothing broke, snap back together and was good. Being of cheap plastic (the palm) their is no way that flimsy case plastic could have stopped the batteries at that speed to concrete without permanent damage, but since the plastic could essentially move out of the way of the batteries force, it all survived scratch free.

    12. Re:Good RF Engineers are expensive and rare by ktappe · · Score: 1

      So you're saying they can afford them, and choose not to? Why? Because they love it when their customers can't use their shiny new phone to make calls? Surely, that can't be the answer!

      Pride goeth before a fall.

      Or, as the Greeks succinctly put it: "Hubris".

      --
      "We can categorically state we have not released man-eating badgers into the area." - UK military spokesman, July 2007
    13. Re:Good RF Engineers are expensive and rare by u38cg · · Score: 1

      My suspicion is there isn't enough work for a good RF engineer to keep him busy; cell phone antennae are pretty well understood and it's a lot to ask someone just to sit around a desk and sign off a design every year or two.

      --
      [FUCK BETA]
    14. Re:Good RF Engineers are expensive and rare by ceejayoz · · Score: 1

      When did I say they choose not to? I'd say it's a certainty that Apple has well-paid and generally competent RF engineers on-staff.

      Rumour is that the iPhone 4 problem went undetected because most of the testers were testing it in cases that made them look like an iPhone 3GS - no ability to cause the problem.

      Add in the fact that it only seems to happen in areas with marginal cellular service (i.e. not Apple HQ) and it's sucky but not massively surprising that this happened, despite good engineers.

  24. Prototype fail by damnfuct · · Score: 2, Insightful

    It sounds like they didn't have this problem while they were testing them in cases that look like iPhone 3s. Maybe apple will start shipping them with iPhone 3 cases?

  25. Fired Engineers by Anonymous Coward · · Score: 0

    What a coincidence, McDonald's just hired three former antenna engineers.

  26. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    Have you even actually used an HTC Android phone? Android + Sense pretty much blows iOS4 out of the water.

  27. Exotenna by Anonymous Coward · · Score: 0

    This exotenna idea seemed so good to Steve Jobs since he always beats himself off with his left hand. He always held his iPhone with his right hand since his left hand was either in motion or cum-covered.

    And, now, us consumers pay the consequences. Those of us who already sold our 3GS's are in a really sticky situation!

  28. An apple engineer walks in a bar... by Anonymous Coward · · Score: 0

    oh, wait a moment!

  29. Unless they just got fixed... by daveschroeder · · Score: 1

    ...they're all different URLs, different job postings, and different requisition numbers.

    However, it's probably not likely that these positions are in any way related to the iPhone 4 launch, considering the time that these positions have probably been in the pipeline.

    1. Re:Unless they just got fixed... by Anonymous Coward · · Score: 0

      nah i posted them a while ago and i know it was correct.. i think! lol. No really, they were correct.

    2. Re:Unless they just got fixed... by wolrahnaes · · Score: 1

      They have now been fixed. Originally all pointed to the one now linked as #2.

      --
      I used to get high on life, but I developed a tolerance. Now I need something stronger.
  30. Did nobody else read that as HiRes? by Overzeetop · · Score: 1

    Sure, you only get 4 colors in hires on an Apple, but what can you draw with a 40x40 grid anyway (except, maybe, a Mark Spitz retrospective).

    --
    Is it just my observation, or are there way too many stupid people in the world?
    1. Re:Did nobody else read that as HiRes? by prionic6 · · Score: 1

      I was expecting HiRes pics of the current apple antenna engineers. Or what's left over.

  31. Wrong idea, Jobs. by L4t3r4lu5 · · Score: 1

    If it was me, I'd have said "We put a pair of headphones with an integrated microphone in that box, yet you insist on holding the phone up to your ear! How are you going to operate your iPad with one hand near your head? Do like I do, and use the headphones for total freedom when using your giant iPod Tou... err iPad."

    --
    Finally had enough. Come see us over at https://soylentnews.org/
  32. Bumpers by Enderandrew · · Score: 1

    Or they did all their testing with bumpers on the phones. If you have a piece of rubber between your hand, and the antenna, you don't complete the circuit.

    --
    http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    1. Re:Bumpers by trapnest · · Score: 5, Interesting

      They did the testing with the iPhone 4 inside an iPhone 3GS case... so no one would know what it was.

    2. Re:Bumpers by LWATCDR · · Score: 1

      My guess is they did testing in an RF chamber. They never had anyone hold the phone during testing and then they put test phones in cases as a disguise.
      They just never did a valid real world test. More than one company has made that mistake. What is so funny is how everybody now is going duh...

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    3. Re:Bumpers by tlhIngan · · Score: 4, Interesting

      My guess is they did testing in an RF chamber. They never had anyone hold the phone during testing and then they put test phones in cases as a disguise.
      They just never did a valid real world test. More than one company has made that mistake. What is so funny is how everybody now is going duh...

      A good guess, actually, because when you're doing FCC testing, you pretty much use an instrumented RF chamber to gather field data. You can't have people in it for obvious reasons.

      Even in real world testing, you might not find it - after all, once this hit, people have tried to replicate the result, failed, then watched a dozen YouTube videos seeing how to replicate it. After seeing them, they have to purposely set their hands in one position. Other people, trying to see the effect, have dropped their phones. It really depends how you hold the phone - some people like ot hold the bottom and use leverage to hold it to their ear (results in problem - you have to "cup" the bottom), others hold the top and press their hands to their ear. The latter, except for those with the right hand geometry, probably can't figure out how to do it.

      Hell, I've seen phones where the radio locks up if you do *just* the right set of motions. One of my coworkers spent a week riding the commuter train with a phone, laptop, and debug hardware because that was the only reliable way to reproduce the issue. And you have 5 minutes because it happens in just one particular part, then you get off and have to ride it the other way to set up for the next round of debugging.

      For phone testing, there's tons of issues a limited testing won't find. The only way you'll find them is well, release it to the public

    4. Re:Bumpers by 0111+1110 · · Score: 1

      How is the job search going?

      --
      Quite an experience to live in fear, isn't it? That's what it is to be a slave.
    5. Re:Bumpers by LWATCDR · · Score: 3, Funny

      Less of a guess than from experience doing a little testing myself.
      Sometimes people do the unexpected.
      A software example happened to my company many years ago.
      This was back in the DOS days.
      Our software had a file manager. There was a function to copy the file to the floppy and from the floppy.
      We where getting complaints that files where "unediting" themselves. This was actually impossible with the file structure we where using. We zeroed out the free sections of the file to help prevent curruption.
      Well the keyboard commands where crtl f crtl f to copy from the floppy and ctrl f ctrl t to copy to the foppy.
      We finally figured out that some people thought that they had to hit the ctrl f and t all at the same time.
      They where holding the f down long enough for the auto repeat to cause them to copy from the floppy and they never noticed the message.
      We "fixed" the issue by changing the hot keys in later versions and by adding a lot more warnings if you tried to copy an old file over a new file.
      Just figuring out what caused the unediting was a challenge since the support was all phone based.
      It is hard to make things easy.
       

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    6. Re:Bumpers by InsertWittyNameHere · · Score: 3, Insightful

      Jobs said let there be the iPhone 4 and there was the iPhone 4 and Jobs saw the iPhone 4 and said it was good. Then he sent them forth to multiply.

      But he never actually held it and made a call with it. That was the problem.

    7. Re:Bumpers by Anonymous Coward · · Score: 0

      For phone testing, there's tons of issues a limited testing won't find. The only way you'll find them is well, release it to the public

      Couldn't you say this about, hmm, operating systems, as well as any other complex product?

    8. Re:Bumpers by Anonymous Coward · · Score: 0

      Hello,

      As an electrical engineer (and old hacker) who has worked on "critical" software for industrial and energy-related fields, this is hooey.

      The CE and silicon fields seem to be full of lazy "implement it half-assed and then debug" types.

      What ever happened to doing it right the first time around?

      Sorry if I'm ranting here, but I and my peers (real peers, obviously there's a lot of mediocre engineers in every field) see it as a failure if the program/system/whatever doesn't work the first time around. And it doesn't take 10x the time to implement, either (viz aerospace industry) :)

    9. Re:Bumpers by yabos · · Score: 1

      Are you on crack? You don't think Steve Jobs uses prototypes before giving the go-ahead for production? You must not know much about the man to make a comment like that.

  33. offtopic by Anonymous Coward · · Score: 0

    Quoted from jobs description:

    "* Detail oriented - taking data, using Excel, and making meaningful tables/graphs/averages."

    I guess "i"Numbers is not being used internally in Apple ;-)

  34. Re:The funny part is, it's still better than Andro by mesanchez · · Score: 1, Funny

    What the fuck has to do Android with what we are reading/talking here? go to some Andriod news, god i hate this stupid jerks with their "my choices are better than yours" mental problem

  35. iPhone! The Movie by RevWaldo · · Score: 1

    "There's no reason to become alarmed, and we hope you'll enjoy your new 4G iPhone. By the way, is there anyone out there who knows how to design an antenna?"

    .

    1. Re:iPhone! The Movie by 0111+1110 · · Score: 1

      A new keyboard and another cup of coffee. It's not just what you say. It's how you say it.

      --
      Quite an experience to live in fear, isn't it? That's what it is to be a slave.
    2. Re:iPhone! The Movie by amentajo · · Score: 1

      "Jim never has a problem with reception at home..."

  36. You assume they had an antenna engineer originally by nedlohs · · Score: 1

    surely, the evidence is against that...

  37. Apple bailout? by Anonymous Coward · · Score: 0

    (Especially since Apple received a taxpayer bailout - they stole that money IMHO.)

    Huh?

  38. Re:The funny part is, it's still better than Andro by eldavojohn · · Score: 1

    OP have you ever used an Android phone? The platform is maturing extremely fast. I just switched from an iPhone 3g to an Evo 4g and I don't have regrets.

    Evo 4g? I don't care. I want the one with the bigger geebees.

    --
    My work here is dung.
  39. Latest Accessory by NEDHead · · Score: 0

    The iTenna. Suction cup adhesion to your forehead for a hardwired auxiliary antenna. Only $69.99. Guaranteed to improve reception (if your forehead is not too greasy) and announce to the world that you are one of the iConnected!

  40. Re:The funny part is, it's still better than Andro by Yamata+no+Orochi · · Score: 0

    What the fuck has to do Android with what we are reading/talking here? go to some Andriod news, god i hate this stupid jerks with their "my choices are better than yours" mental problem

    This nested discussion stems from an Apple fanboy bringing up how much better the OS is than Android, actually. Kind of silly to say what you said, isn't it?

  41. I don't think I'll be applying to work at Apple by Theovon · · Score: 1

    The only reason the old antenna engineers did what they did was because they were forced to by Apple marketing and industrial design groups. And the only reason the next ones won't make the same mistake is because of hindsight, not because the new ones will be somehow more competent than the old ones.

    Apple sounds like a horrible place to work. Every decision you make has to put aesthetics ahead of every other practical consideration. I bet you'd get fired for complaining too much about a problem early in the design cycle, and of course, if something goes wrong, you'll get fired for lacking the forethought. Rock and a hard place.

  42. Different Job Titles Needed by Tisha_AH · · Score: 2, Informative

    Clearly the marketing department is the end-all, be-all decision makers in a product design at Apple. As an RF engineer (I am) I would not be jumping up and down to work for Apple. Antenna designs are always a compromise between aesthetics and performance.

    I bet that the Apple phone worked just great in their corporate offices with an AT&T cell site right next door. The signal levels would be very high and you probably could have wrapped the phone in a 10 pound ham and the signal would have looked just great. I doubt that they did any real-world testing in a weak signal environment.

    Much of the weak-signal specifications for any RF device are usually determined on a test bench or in an anechoic chamber where conditions are controlled. The ugly reality of someone's sweaty, meaty hand seldom makes it into the engineers lexicon.

    The job titles for these folks should be "Fall Guy #1, Fall Guy #2 and Fall Guy #3.

    --
    Tisha Hayes
    1. Re:Different Job Titles Needed by pete_norm · · Score: 1

      Hmmmm! Ham! *drool*

    2. Re:Different Job Titles Needed by Anonymous Coward · · Score: 0

      No, what's clear is that you're drinking the Hatorade while speaking out of your ass.

    3. Re:Different Job Titles Needed by IorDMUX · · Score: 1

      Much of the weak-signal specifications for any RF device are usually determined on a test bench or in an anechoic chamber where conditions are controlled. The ugly reality of someone's sweaty, meaty hand seldom makes it into the engineers lexicon.

      I work for an RF company, too, and we have one final testing phase after the weak signal bench test: Road Test. You take the prototype and a mobile lab's worth of spectrum analyzers out in a van and drive it around city and country while the passengers call and talk and text and test GPS and data to see exactly what happens.

      *That* is testing.

      --
      >> Standing on head makes smile of frown, but rest of face also upside down.
    4. Re:Different Job Titles Needed by Orestesx · · Score: 1

      They did do real world testing as evidenced by the leaked prototype. But no one wants to be the guy who says, "yeah, this thing drops calls." If they had an extensive beta test with thousands of devices, they might have found the death grip.

      Hopefully they just want to beef up the group with more experience. I don't think that this should warrant firing of 3 presumably competent engineers.

    5. Re:Different Job Titles Needed by Anonymous Coward · · Score: 0

      Stop drooling and work with me here - we've got 10 lbs of ham to get through!

    6. Re:Different Job Titles Needed by whisper_jeff · · Score: 1

      I doubt that they did any real-world testing in a weak signal environment.

      Have you been living in a cave for the past couple months? We know that Apple had testing units in the field - they were "lost and found" (stolen) in various locations around the world. The one thing they all had in common, however, is that they were wrapped in a case that was designed to make them look like iPhone 3GSs so that nobody would realize that they were the new iPhone 4s. In other words, their real world testing involved phones that had cases covering the antennas.

      Obviously, that's a flawed testing method and someone's certainly getting shit for it at Apple but I have no doubt, whatsoever, that the phones were tested extensively and, in that testing, virtually no issues with the outer antenna were observed.

      But, in the end, a flawed testing method will provide flawed results...

    7. Re:Different Job Titles Needed by IronChef · · Score: 1

      ...could have wrapped the phone in a 10 pound ham...

      I'm listening.

    8. Re:Different Job Titles Needed by ColdWetDog · · Score: 1

      If they had an extensive beta test with thousands of devices, they might have found the death grip.

      They do. It's called version 1. Don't you people learn anything? Never buy a version 1 product from any vendor unless you have an absolute, overriding reason to do so or you're just a masochist.

      --
      Faster! Faster! Faster would be better!
    9. Re:Different Job Titles Needed by Anonymous Coward · · Score: 0

      Out of curiosity, what's the typical dB gain on a ten pound ham?

    10. Re:Different Job Titles Needed by Anonymous Coward · · Score: 0

      Ha! Just the smell of a ham makes me gain 5 dB...

    11. Re:Different Job Titles Needed by newcastlejon · · Score: 1

      Antenna designs are always a compromise between aesthetics and performance.

      Mobile phone antennae have been of the patch variety for some time now. Besides this point I agree. I had an Ericsson T28 and if you've ever owned one yourself I think you'd agree that Ericsson made the right choice. I often wish Sony had never met them...

      --
      If God forks the Universe every time you roll a die, he'd better have a damned good memory.
    12. Re:Different Job Titles Needed by Jon+Abbott · · Score: 1
    13. Re:Different Job Titles Needed by BlackCreek · · Score: 1

      They do. It's called version 1. Don't you people learn anything? Never buy a version 1 product from any vendor unless you have an absolute, overriding reason to do so or you're just a masochist.

      I thought this was the third or fourth iphone...

    14. Re:Different Job Titles Needed by Stone2065 · · Score: 1

      Just as an adder... I wonder how good the signals were in the bars that they lost the prototypes in? :)

      --
      Stone
  43. Ahhhh! Steve is a Geeeeeniiiius! by redbeard55 · · Score: 1

    Well boys and girls having problems with reception on you shiiiiinnny new iPhone 4 . . . Wellllll . . . Have we got a product for you, for just $29. YES ONLY $29, you can purchase our Apple Bumper cover. Guaranteed! Yes I said GUARAAAANTEEEED!! To improve your ability to make AND receive calls! Yes this product has been thoroughly tested and proven to improve your ability to make AND receive calls! Why this product has been tested more than the original iPhone 4 was before it was shipped out . . .

  44. Clearly you're not an expert. by Gary+W.+Longsine · · Score: 1

    To begin learning why the statement you just got up-modded for is total bullshit, start here:
    The Anosognosic’s Dilemma: Something’s Wrong but You’ll Never Know What It Is (Part 1)

    --
    If you mod me down, I shall become more powerful than you could possibly imagine.
    1. Re:Clearly you're not an expert. by xs650 · · Score: 1

      Except it wasn't total bullshit. The Apple antenna screw-up was so basic that a "half assed knowledge of mathematics and RF Guide would be enough for an astute person to realize the problem with the design. You wouldn't even need the mathematics knowledge.

    2. Re:Clearly you're not an expert. by Gary+W.+Longsine · · Score: 2, Informative
      You need to take the same advice. You don't know enough about this to speak intelligently. Contrast your passionate, but not particularly insightful analysis, with this dispassionate analysis, informed by education, experience, and oh, dear, actual testing

      Brian Klug and Anand Lal Shimpi on iPhone 4 antenna

      "With my bumper case on, I made it further into dead zones than ever before, and into marginal areas that would always drop calls without any problems at all. It's amazing really to experience the difference in sensitivity the iPhone 4 brings compared to the 3GS, and issues from holding the phone aside, reception is absolutely definitely improved. I felt like I was going places no iPhone had ever gone before. There's no doubt in my mind this iPhone gets the best cellular reception yet, even though measured signal is lower than the 3GS."

      --
      If you mod me down, I shall become more powerful than you could possibly imagine.
    3. Re:Clearly you're not an expert. by Man+On+Pink+Corner · · Score: 1

      Anecdotes and self-reported RSSI readings are not "actual testing."

      There was a time when any ham radio operator, never mind EE, would have known not to design an antenna this way. But times change, and like Galadriel said, some things that should not have been forgotten were lost.

      The real pathos comes in when you understand that you don't even need to be a math guru to do this sort of work. Ten minutes in a good EM simulator would have told Apple's engineers all they needed to know to avoid making this mistake.

    4. Re:Clearly you're not an expert. by xs650 · · Score: 1

      The thoughtful analysis you quoted had this jewel in it
      "and issues from holding the phone aside, reception is absolutely definitely improved. I felt like I was going places no iPhone had ever gone before."

      In other words, if you ignore the problem (connections suck if you touch the antenna that is strategically placed where you are likely to hold the phone), there isn't an antenna problem.

      A junior RF engineer or even someone with just a reasonable knowledge of RF behavior in the bands the phone operates in wouldn't have made the bonehead mistake of placing the antenna where a person would contact it while the phone was in use. Unless of course, their design was overridden by the styling faeries.

      If you are going to quote someone to make your point, at least be sure you understand what you are quoting.

      Apple's response to this reminds me of the old joke...

      Patient: It hurts when I do x
      Doctor: Don't do x

    5. Re:Clearly you're not an expert. by dzfoo · · Score: 1

      Oh, and by the way, can someone mod the parent +1 Informative?

            -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
  45. Yes... but... by Anonymous Coward · · Score: 5, Funny

    a fanboi would probably suggest sucking Steve Jobs' dick as a solution.

    I tried that when my new phone starting dropping calls, but he kept telling me "not to hold it that way."


    ...
    Thank you, thank you. I'll be here all week. Tip your waitress, try the veal.

    1. Re:Yes... but... by Cryolithic · · Score: 0, Offtopic

      I wish I had mod points. An internets for you!

    2. Re:Yes... but... by Pojut · · Score: 1

      I tried that when my new phone starting dropping calls, but he kept telling me "not to hold it that way."

      I hwas about to bone my girlfriend over tha phone, but then she said there hwhas no wheyyy.

    3. Re:Yes... but... by aussieslovethecock · · Score: 0

      um, what the fuck?

  46. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 2, Funny

    Specifics? Last time I checked, there is nothing that the iPhone OS can do that Android can't do (and, aside from Android being "open", the reverse is more or less true as well.)

    Does it have [extremely specific game X]? Does it have [extremely specific game Y]? Does it have [extremely specific game Z]? Does it sync with [designed-for-vendor lockin media player A]? No? That sounds pretty useless to me! What do you EXPECT me to do on these phones, anyway?

  47. Other job posting spotted... by Petronius · · Score: 1

    "Looking for engineer to build next-gen antenna that can operate near reality distortion field. Send resume to steve(at)apple(dot)com."

    --
    there's no place like ~
  48. Re:The funny part is, it's still better than Andro by jfoobaz · · Score: 1

    Have you even actually used an HTC Android phone? Android + Sense pretty much blows iOS4 out of the water.

    Dont' know about the AC, but I have, and it most certainly does not blow iOS4 out of the water.
    Android's ok, I guess, but the iPhone software is just much more polished and usable.

  49. Hammertime! by Urza9814 · · Score: 5, Funny

    Now all Apple needs to do is make a commercial with MC Hammer.

    "Can't touch this!"

    Best part is, they could use the same video - it's already people dancing in front of a white background. Just crank up the contrast until the people turn into silhouettes, and add some headphones.
    http://www.youtube.com/watch?v=2c4L4CPfQY8

    1. Re:Hammertime! by rcastro0 · · Score: 1

      :-))

      I'd mod this up: funny.

      --
      Quem a paca cara compra, paca cara pagará.
    2. Re:Hammertime! by 0111+1110 · · Score: 1

      I've never shot that much milk through my nose.

      --
      Quite an experience to live in fear, isn't it? That's what it is to be a slave.
    3. Re:Hammertime! by HappyClown · · Score: 1

      Engadget already beat you to it

  50. Re:The funny part is, it's still better than Andro by mesanchez · · Score: 0

    Wooooow, i get it all wrong, now that i've realized know that i've re readed the comment, hahahaha, SORRY, my mistake, i got it all wrong. P.S.: I HATE Apple, nobody is allow to tell me what to do and what not to do with a product i bought.

  51. What? by Anonymous Coward · · Score: 2, Informative

    Someday somebody has to explain to me this phenomenon of these alleged 'dropped calls'. Thing is, I'm in Europe (traveling all about it as part of my job) and I have never (read that again: never) had a dropped call. Not in busy metropolitan area's and not in the rural sticks either.

    So what's the deal with GSM in the US? Not enough cell towers? Users walking in and out Faraday cages? What?

    Years ago (a decade or more) it used to be that your calls got broken off when entering a tunnel or somesuch. That was annoying so it got fixed.

    Maybe it's the healthy dose of competition between carriers overhere?

    1. Re:What? by theJML · · Score: 1

      I'm in VA, US, traveled around most of the country, have an iPhone on AT&T, and also have not experienced a single dropped call even when I was, as you said, walking into a Faraday cage (a.k.a. Elevator or Lift) as I'm smart enough (and polite enough) not to have calls in elevators. But then again, I also get pretty good 3G speeds and

      --
      -=JML=-
    2. Re:What? by zach_the_lizard · · Score: 1

      I also have an iPhone and live in VA, and there are places I go that have no cellphone service, or very poor sevice, but these are rural areas with very low population density. As a side effect, I do get the occasional dropped call.

      --
      SSC
    3. Re:What? by Anonymous Coward · · Score: 0

      I'm in VA, US, traveled around most of the country, have an iPhone on AT&T, and also have not experienced a single dropped call even when I was, as you said, walking into a Faraday cage (a.k.a. Elevator or Lift) as I'm smart enough (and polite enough) not to have calls in elevators. But then again, I also get pretty good 3G speeds and

      Tsk. Dropped your data mid sentence there...

    4. Re:What? by sparkeyjames · · Score: 1

      We're in the land of the greedy corporation. They use the cheapest equipment money can buy (low bid wins). Dropped calls? We don't care. Stand closer to the cell tower.

  52. Re:The funny part is, it's still better than Andro by Pojut · · Score: 5, Funny

    What do you EXPECT me to do on these phones, anyway?

    I expect you to DIE, Mr. Bond.

  53. Well, at least the antenna engineer had a choice by Anonymous Coward · · Score: 0

    1. Tell the boss that the cool new industrial design won't work well and get fired.
    2. Tell the boss that the cool new industrial design will work great and get fired.

  54. Re:The funny part is, it's still better than Andro by bemymonkey · · Score: 2, Informative

    The iPhone is just smoother. Just last Friday evening I got the chance to compare an iPhone 3GS to my Motorola Milestone (overclocked to 800MHz and tweaked for speed and stability) and an HTC Desire (more or less stock, as far as I could tell)... even with Launcher Pro and Sense UI on the Milestone and Desire, respectively, the iPhone just felt... nicer.

    The scrolling, pinching, app-switching animations, hell, even the lockscreens... all smoother and more responsive on the iPhone.

    Of course, that's not important to everyone (definitlely won't be swaying me any time soon), but many people will go with the iPhone on this basis alone, because they assume it signifies that everything else about the iPhone will be better as well...

  55. Proper iPhone speaking position by nickdwaters · · Score: 1

    I hold my iPhone upside down. Works like a champ.

  56. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    Your problem is that you are comparing, pairwise, some list you've concocted of individual features.

    At some point people actually have to use the features so it matters quite a lot how those features are implemented. The UI matters, the speed at which the features function, etc. There are checkmarks in both the Android and iphone columns of your spreadsheet for the row "email" but there are significant differences in their implementations. Prior to iOS 4 the iphone lacked severely. After the update it is better than Android. There are other areas where iOS continues to lack even after the latest update.

    Same applies to every 'feature' you have. That people like you continue to willfully ignore this very important component of user acceptance is evidence of your fanboism.

  57. Re:Job specs... no mac apps need apply by klubar · · Score: 1

    Anyone check out the job requirements?

    Detail oriented - taking data, using Excel, and making meaningful tables/graphs/averages.

    Preferred Experience:
    * Experience with simulation tools such as XFDTD, HFSS is a plus

    It looks like the person will not be in front of a Mac while doing their work. Excel is likely on the PC (no iWorks here), while HFSS (from ANSOFT) only runs on Windows, Red Hat, SuSE and Solaris (SPARCS only). I guess there aren't professional-quality 3D Full-wave Electromagnetic Field Simulation in the Mac app store. (However, to be fair, XFDTD does run on the Mac. First EM simulation package in the industry to run natively on Windows, Mac OS X, and Linux).

  58. Re:The funny part is, it's still better than Andro by Lumpy · · Score: 2, Interesting

    Plus, once I got an android I realized how much the iPhone was stifling my inner geek. I've loaded custom roms, overclocked, rooted, everything..

    so you just did not even try this on the iPhone? You have been able to do ALL of these for longer than andriod phones have existed.

    Dont make crap up like you cant do this on an Iphone, Jailbrake and root an iphone for some serious fun... Hell one dude has Linux running on the iphone. http://linuxoniphone.blogspot.com/

    http://www.appletell.com/apple/comment/overclock-your-jailbroken-iphone-or-ipod-touch/

    --
    Do not look at laser with remaining good eye.
  59. I hope the engineers didn't fall on their sword by Tobyb · · Score: 5, Interesting

    Disclaimer: I am an engineer (electrical test, in fact) so I'm a bit biased. But from the brief insights that we can get about the Apple development process, Jobs loves to keep different parts of the organization completely oblivious from each other. My guess is that the actual antenna engineers never had knowledge of the final design of the phone. The process guys designing the machining to make the external antenna probably didn't know they were making antennas. The only people that probably knew the whole picture was Jobs, Ive, and the usual group that is in that iPhone 4 video shown during the keynote.

    If statistically it is shown to be a huge problem as such to trigger a recall, the board should do its job and hold one someone in this high level team responsible. Obviously, it is a cultural thing with Jobs. He loves to get feedback of what is possible from the engineering staff and then ignore it. For example, the Mac Mini. He famously asked what was the smallest computer they could build at the time. He got feedback and then said make it 1" smaller in each dimension. Sometimes it works. I have done some of my best work for people who were similar, just unflinching in their demands. It is gratifying to complete such a project. However, this time taking industrial design over engineering backfired, and big time. Apple has been inching towards this day for a long time. For example, why no strain relief on the old Macbook MagSafe connectors? Aluminum backs on the original iPhone? I'm hopeful that this episode shakes up the culture and process a little bit. Enough to be cautious when necessary, but not to stifle their crazy industrial design creativity either.

    1. Re:I hope the engineers didn't fall on their sword by Anonymous Coward · · Score: 1, Informative

      sorry, you only get to call it industrial design when it's functional first and then aesthetically pleasing

    2. Re:I hope the engineers didn't fall on their sword by newcastlejon · · Score: 1

      My guess is that the actual antenna engineers never had knowledge of the final design of the phone. The process guys designing the machining to make the external antenna probably didn't know they were making antennas.

      Imagine you're designing a phone and someone says "make it a metal strip ~1cm wide and ~1mm thick bent into a rectangular shape". I'm not one myself, but the first question I'd ask is "why?". The chances are it would have no resemblence to any other phone antenna, seeing as how it's just the right size to wrap around the phone you helped design last year...

      --
      If God forks the Universe every time you roll a die, he'd better have a damned good memory.
    3. Re:I hope the engineers didn't fall on their sword by Tobyb · · Score: 1

      Most normal people would ask this question, but this is Apple. It is highly doubtful that the person that gave you the antenna requirements knows why either. You would probably get the following "make it a stainless steel strip on the order of x dimensions and a structural part of the phone". Again, that is a guess, but I doubt anyone as low level as an engineer would have known that it would be an exposed design element. I read that employees want to know as little as possible. That way, if there is a leak, they can rightfully claim ignorance. I guess when it gets right down to it, as an engineer, I'm just hopeful that a fellow engineer wouldn't be so naive to think there wouldn't be problems with this. That is why I don't believe this problem is engineering driven from the bottom, thus more engineers or different "talented" engineers is the answer. It is obviously driven from the top either a process problem (keeping design teams separate) or a cultural problem (ignoring sound engineering advice).

  60. Re:The funny part is, it's still better than Andro by ScrewMaster · · Score: 1

    There are checkmarks in both the Android and iphone columns of your spreadsheet for the row "email" but there are significant differences in their implementations.

    What spreadsheet? Who were you replying to?

    --
    The higher the technology, the sharper that two-edged sword.
  61. If it's a skin conductivity issue.... by valhallaprime · · Score: 1

    Why not just put a small piece of tape right over the antenna seam? That would hinder the skin conductivity, right?

  62. Re:The funny part is, it's still better than Andro by Pojut · · Score: 1

    Same applies to every 'feature' you have. That people like you continue to willfully ignore this very important component of user acceptance is evidence of your fanboism.

    If you notice, in my post that you replied to, I specifically said there was nothing that either Android or iOS can do that the other can't do. Last time I checked, equal regard isn't the same thing as fanboyism.

    For the record, I love the iPhone hardware and iOS is well-made...but I refuse to financially support Apple so long as they continue to use the walled garden. ::shrug:: sorry.

  63. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    real-time audio is the thing were the iphone kick android ass

  64. Re:The frame is the antennas by Yamata+no+Orochi · · Score: 0

    Who asked?

  65. Re:Well, at least the antenna engineer had a choic by zill · · Score: 1

    You missed: 3. Get drunk at a bar and lose the 4G prototype and don't get fired.

  66. Re:The funny part is, it's still better than Andro by Pojut · · Score: 3, Insightful

    The primary difference is that you don't have to give up your warranty to do it on Android.

    We already had this discussion here, folks...don't use "just hack the device" as support for an iPhone when you can do the same thing with an unmodified Android device. I'm all for modifying my gadgets, but not when I can buy a gadget that does what I want right out of the box.

  67. yes, you do need an expert to design an antenna by Anonymous Coward · · Score: 0

    http://webcache.googleusercontent.com/search?q=cache:dXjQicyM3KcJ:piers.mit.edu/piersproceedings/download.php?file%3DcGllcnMyMDEweGlhbnwyUDZiXzA3MzMucGRmfDA5MDkyNjA3MzQyNg

    a.k.a. "A Numerical Study of the Interaction betweeen Handset Antennas and Human Head/Hand in GSM 900, DCS, PCS and UMTS Frequency Bands".

    A key sentence: "Experimental studies indicate that more than half of the antenna's radiated power is absorbed in the head or hand tissues."

    1. Re:yes, you do need an expert to design an antenna by Khyber · · Score: 1

      Which is why you put the antenna ON TOP OF THE FUCKING PHONE, where it is least likely to get interference from the water in your hands, which attenuates the microwave signals rather nicely.

      Again, basic math and RF guide. I've built radios, I've built transceivers, transmitters, cantenna, j-poles, and more.

      It's simple math. Anybody that says otherwise HAS NEVER BUILT AN ANTENNA.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  68. They're not the only ones by jollyreaper · · Score: 4, Insightful

    BP is now hiring drilling engineers. There's never enough money to do it right the first time but there's always money to try to fix it the second time.

    --
    Kwisatz Haderach
    Sell the spice to CHOAM
    This Mahdi took Shaddam's Throne
    1. Re:They're not the only ones by Anonymous Coward · · Score: 0

      Have you seen BP's stock lately?

  69. Why three engineers ? by MagicFab · · Score: 1

    Triangulation FTW.

    --
    Notepad specialist & FAT administrator, group training available
    1. Re:Why three engineers ? by Algan · · Score: 1

      Except that you only need two, the third point is the one you're trying to find. Unless you're doing it in 3D.

      --
      If con is the opposite of pro, is Congress the opposite of progress?
    2. Re:Why three engineers ? by tftp · · Score: 1

      Except that you only need two, the third point is the one you're trying to find. Unless you're doing it in 3D.

      Or on a 2D surface of a sphere, for example...

  70. Verizon? by 1+inch+punch · · Score: 1

    Could this be making the iPhone 4 ready for Verizon's network?

  71. just get a droid incredible. by Anonymous Coward · · Score: 0

    less hooplah, more phone, and there' "an app" for everything on it too. plus it's not AT&T, I've tethered for some citrix meetings through verizon's 3g, because it was faster than the office internet

  72. Re:The funny part is, it's still better than Andro by jeffmeden · · Score: 2, Insightful

    Ok, I do have ONE regret about my switch: a unified mailbox. There's probably one in the android market...hmmm brb!

    If you find one, let me know. I am a long time BlackBerry user, and would love an Android phone but it's just not as tightly wound as the BB platform is, especially with the messaging boxes as you said. I love the ability to click "messages" and see anything that's gone on from IM to calls to emails, in one list. A phone needs to save me time first, and be a cool gadget second.

  73. "Apple received a taxpayer bailout " by Anonymous Coward · · Score: 0

    [[Citation Needed]]

  74. Design vs Function by Anonymous Coward · · Score: 0

    An example of highlighting design over function.

    Apple seems to get it right more often than not: the polish of their typical UI leads to better and/or more usable
    software. Here the fancy case design proves to be a real Achille's heel and its hard to imagine how the decision
    to adopt it passed muster.

    The context that makes it more than another minor incident is Apple's attitude "we acknowledge no mistake".
    I am reminded of the reports that there are 100's of irate 3G and 3GS owners who lost their wifi when they
    installed one of Apple's system upgrades but have seen neither mea culpa's nor fixes from the company.

    Think about it Steve.

  75. Costumed beta by jminne · · Score: 1

    I bet Apple would have seen this if all the beta testers did not have their phones in 3GS costumes.

  76. Re:The funny part is, it's still better than Andro by Facebeast · · Score: 1

    The biggest problem with any Android phone is the terrible software it's saddled with. Some of the HTC devices look pretty nice, spec wise, but the OS on them is utter shit. And, no, openness doesn't make up for being shit.

    Neither is prettiness but Apple seems to get away with it.

  77. Lawsuit by mhollis · · Score: 1

    I can see a good class-action suit here (and I'm not a lawyer) to require that Apple send all iPhone 4 owners a bumper or case for their new phone that prevents the attenuation of the signal caused by holding the phone incorrectly. That is really the fix for this issue and, were the phone sold with one or packaged with one, this would be a non-issue.

    Complete disclosure here: I own the original iPhone (limited to Edge Network) and am planning to upgrade as soon as I know if there will (or definitely won't) be any competition between telcos.

    --
    Gods don't kill people, people with gods kill people.
    1. Re:Lawsuit by mjwx · · Score: 1

      Complete disclosure here: I own the original iPhone (limited to Edge Network) and am planning to upgrade as soon as I know if there will (or definitely won't) be any competition between telcos.

      Why does this matter? If you're that hopelessly enamoured with a phone that does less then a phone I had 5 years ago why should this even matter.

      But to answer your question, Apple and AT&T have a 5 year exclusivity agreement. This rumour is almost as old as the Iphone and just as impotent.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  78. That's my bet by Sycraft-fu · · Score: 4, Interesting

    They probably didn't bother with any engineers for it. I would guess that in their phones they normally use off-the-shelf antenna designs. So I could see that they have no need for an engineering department. Also, when it comes to antennas for cell signals, there are some pretty well established designs/rules to use.

    So my bet is that the marketers started going wild. They figured it'd look at really cool if the phone was all glass, thin, with the antenna as a metal band running around it. That layout for antenna was generally ok, so a prototype was built. It was tested sitting on a desk, and worked fine. Things moved forward. However all testing was done in non-real circumstances, either sitting on a bench in a lab or using disguised prototypes, that didn't have the same structure as the final thing. Everything looked good, product launched, shit hit the fan.

    At no time was an actual engineer in this area consulted.

    I would say this is the most likely scenario. Not that there was some dumbass engineer that didn't know or whatever, but that there was NO engineer, that nobody with antenna design expertise was ever consulted. It was done because it looked cool, without proper thought given to all the functional constraints. A marketing decision, not an engineering one. Now, given the problems, they are hiring engineers to try and keep it from happening again.

    1. Re:That's my bet by dzfoo · · Score: 0, Troll

      +5 Interesting, really?

      Here, read this actually interesting article on the subject:
      http://www.anandtech.com/show/3794/the-iphone-4-review/2

      Now, based on the conclusions of overall improved reception and signal quality, in spite of the flaws, can you seriously say that "at no time was an actual engineer in this area consulted"? You really believe that the marketing department designed an RF antenna that worked well and improved signal quality under most circumstances without any consultation with actual engineers?

      More likely, like any other engineering endeavor designed for used in the real world, trade-offs had to be considered. And like many other first-generation designs, flaws related to these trade-offs surfaced after implementation.

      I would say that hte most likely scenario was that after the Gawker incident, Apple's preferred time-line for release was compromised, and they were forced to release earlier than intended; possibly limiting their real-world testing capabilities.

                -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    2. Re:That's my bet by Anonymous Coward · · Score: 0

      So I was out of work in 2009 and I was looking for a job - one of the places I looked at was Apple and back then they had a job description for an RF engineer with 10 (IIRC) years of experience.

      I'm no particular fan of Apple, but to say they didn't have an engineer for this is silly - unless they never filled that position, in which case it all makes sense.

    3. Re:That's my bet by newcastlejon · · Score: 1

      And like many other first-generation designs, flaws related to these trade-offs surfaced after implementation.

      You hit the nail on the head, but an antenna that still works with the user holding the device is pretty elementary. Hindsight shouldn't be required.

      --
      If God forks the Universe every time you roll a die, he'd better have a damned good memory.
    4. Re:That's my bet by dzfoo · · Score: 3, Informative

      Did you even check the AnandTech article? The antenna still works with the user holding the device. Like many other devices, attenuation occurs when the antenna is covered, especially when in contact with the human body. This attenuation is mitigated by the fact that signal quality is improved even at the lowest signal strengths. However, it is significant enough to cause disruption if the user is in an area with a weak signal already.

      As the AnandTech tests show, part of the problem is in the way that the signal strength is reported by the "bars" meter, a weak signal around 40% of the maximum supported still shows up as "5 bars". When attenuated by touching the antenna in the right place this gives the illusion of a drop from full strength (5 bars) to none, which seems more dramatic than it really is.

      The attenuation is marked, there is no argument about that. However, even AnandTech suggests that coating the antenna with an insulative should help mitigate it even more. In other words, it seems to be a sound design, based on solid engineering, with perhaps some implementation flaws due to the rush to market.

              -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    5. Re:That's my bet by ewertz · · Score: 0
      > At no time was an actual engineer in this area consulted.

      So incredibly f-ing doubtful. There's no way that you're passing FCC without an antenna engineer for a greenfield (or even non-trivially modified) design for a product that's even 1% as complex (not to mention as high-revenue) as this.

      I'd bet all the Apple products I own on it.

  79. cheap buggers by DarthVain · · Score: 2, Interesting

    Considering with subscription your iPhone costs like 7-800$ and that you can buy a rubber "bumper" case on ebay from china for like 1$ or 2$ bucks, you would think they would be just throwing those things at customers!

    Of course they probably would view this as conceding that a problem actually exists...

  80. Just the RF guys? by Justice-of-the-Peace · · Score: 1

    This little quirk should go up and down the chain if it really did get out unnoticed. RF guys that designed this antenna config might have job security issues, but how about QA? Didn't they use the device at all? How about the PM? Or was everyone instructed to hold their iPhone a certain way as Apple mantra?

    Brings several interesting thought scenarios, such as "We brought it to QA, they found the problem, but it was too late to modify the design so they had to go with what they had, but Apple won't add a free or discounted bumper becuase accessories are a lucrative business too". Doubt we'll ever know outside of seeing positions open and people leave (by their own will or otherwise)

    Just curious.

  81. Apple Managment by helix2301 · · Score: 1

    That's one thing that is so cool about Apple they always get the resources in place to fix an issue. That's good management by Apple. Steve Jobs likes to keep the customers happy.

  82. Or just hire someone as a consultant by Sycraft-fu · · Score: 1

    As it happens we have a really good antenna engineer that works for the engineering department that I do tech support for. That's all he does, research wise, is play with antennas. He's got bigass systems that crunch through HFSS simulations 24/7.

    Now I suspect he likes being a professor, he probably could make more money elsewhere. PhDs from his lab have been offered jobs at Intel and so on. However, like any researcher at our university, he's very interested in getting more grant money. Thus I'm quite sure if Apple called him up and said "Hey we are designing a new phone and need someone to do some antenna work for us," an agreement could be reached. Private industry funds work at the university all the time.

    So even if it were impossible to hire engineers for this (it isn't, but let's just say) to work for you, the work could be contracted out.

  83. Vapula by Vapula · · Score: 1

    Well, one thing that is missing from both android and iPhone : RSAP support...

    Before anything else, they are PHONES... so, the most important part is what is PHONE-related :
    - contact list
    - good reception (big minus for iPhone 4)
    - Bluetooth handless support : headset and car handless systems...

    And RSAP is the protocols which is used in high quality handless car systems : the telephony system of the phone is shut down and the car uses RSAP to access the SIM card and has it's own (optimized for car use) phone system.

    But RSAP support is quite unlikely on iPhone. Firstly it's a Nokia technology (remind, Apple didn't pay for some telephony-related nokia patents and sued Nokia over some (over-borad and software) patents. Then, Apple is trying to have it's own way of doing things... which rules out RSAP...

    There has been a Google summer code project for RSAP on Android... Too bad it didn't get anything running... But this shows that there is some interrest to RSAP for android...

    1. Re:Vapula by PipsqueakOnAP133 · · Score: 1

      The N900 doesn't support rSAP either....

      That's not surprising though. It seems only european cars support rSAP in the first place. It doesn't seem to be popular elsewhere.

  84. Well, they tried by osgeek · · Score: 1

    They had an engineer out in the field testing the antenna in real world situations... but he lost it in a German brew pub and it got sold to Gizmodo. I think you guys might have heard about that story. It made all the papers.

  85. Test tools for phone-in-hand antenna design by Animats · · Score: 1

    This is a known problem, and there are known solutions. There are simulators which can simulate the RF properties of a cell phone in a hand: "Since the human hand has a significant effect on mobile phone antenna radiation or OTA performance, the study on the impact of a hand on the antenna performance is quickly growing in importance. SEMCAD-X provides a unique set of different hand phantoms (right and left) which are fully posable. The user can import the CAD file consisting of the fully-posable human hand, including skin, muscle and bones and then to change its grip to fit a mobile phone using powerful poser engine."

    Deciding what hand poses to use, though, is up to the user of the program.

  86. In the interview.... by Anonymous Coward · · Score: 3, Funny

    INTERVIEWER: "So you want the Antenna Engineer position?"
    GUY: "Yes."
    INTERVIEWER: "And you've heard what Stave jobs had to day on the subject?"
    GUY: "That people with problems shouldn't hold their phone that way?"
    INTERVIEWER: [winces] "Yeah, that. He didn't put it exactly that way. What -- what do you think about Mr. Jobs' response?"
    GUY: "I don't agree."
    INTERVIEWER: "What?"
    GUY: "...with the, um, consumers who think that idea isn't correct." [smiles]
    INTERVIEWER: "And what do you think would fix the problem?"
    GUY: "I would show people the correct way to hold the phone?"
    INTERVIEWER: [scribbles note on clipboard] "Thank you. You'll be hearing from us."
    GUY LEAVES
    INTERVIEWER: [picks up iPhone and dials] "Damn it" [adjusts grip] "This is Steve. We've interviewed one hundred engineers and ninety of them agree with Steve. Print the ad."

  87. Re:The funny part is, it's still better than Andro by mcvos · · Score: 1

    My iPhone 3G had little or no reception in lots of places (in supermarkets, in the middle nowhere, etc). I thought it was because of the crappy network, but then my iPhone got stolen and I bought a Milestone, which I use with the exact same subscription, and suddenly I do have excellent reception in all those places where I didn't have it before.

    The network is still crappy (dropped calls or calls not arriving at all), but at least I now have a phone that works.

  88. Re:The funny part is, it's still better than Andro by Mr_Silver · · Score: 1

    Specifics? Last time I checked, there is nothing that the iPhone OS can do that Android can't do (and, aside from Android being "open", the reverse is more or less true as well.)

    Pft, you're not checking hard enough! :)

    Against the iPhone, my HTC Desire cannot:

    1. Copy and paste within the mail application.
    2. Edit the text of a previous email upon replying or forwarding (eg. to cut things out)
    3. Copy text from a received text message.
    4. Continue to run whilst browsing the "no script" version of MSDN (it crashes hard and forces the phone to reboot)

    The browsing is also pretty lousy on the Desire, which I'm surprised given that it is Google we are talking about. For example, the page sometimes scrolls down after loading, entering text into a text field can often give you two input boxes (a new one just randomly appears above the original one), sometimes the text field is selected but the keyboard doesn't appear until you tap it again.

    I have plenty more :(

    --
    Avantslash - View Slashdot cleanly on your mobile phone.
  89. Re:The funny part is, it's still better than Andro by mcvos · · Score: 1

    Android has a superior notification system. On the other hand, Before Android 2.1, the iPhone had more home screens.

    I also like the standard Android email clients more. And in fact, if I didn't, there'd be a good chance I could install a better email app from the marketplace. No such chance with the iPhone.

  90. Lame excuse/solution department precedents by engineerofsorts · · Score: 1

    This "hold the phone this way" crap reminds me of the battle about 35 years ago when IBM was trying to compete against Brand X(erox) in the office copier market. IBM's first attempt looked like a lot of Selectric typewriter parts, but didn't work as well. The second attempt produced a copier which could do about two pages/minute, whereas Brand X was then doing about ten pages/minute. IBM salesmen were given a solution: Tell the customer "Our studies have shown that too many unnecessary copies are made on copiers that run faster that two pages/minute". IBM no longer makes copiers.

    --
    Life is tough. Life is even tougher when you're stupid.
  91. Re:The funny part is, it's still better than Andro by timster · · Score: 1

    Curious, why do you think rooting an iPhone voids the warranty, and rooting an Android device doesn't? While I'm sure there are some things you can do on Android without having to hack it, it seems like hacking is really popular so people must be dissatisfied with some of the restrictions.

    I think that the "jailbreaking voids your warranty" stuff is Internet folklore for the most part. Unless you actually brick the device you can always do a restore anyway, and then how would they know it was once rooted?

    --
    I have seen the future, and it is inconvenient.
  92. Re:The funny part is, it's still better than Andro by halltk1983 · · Score: 1

    My mom's Android phone came with one by default (Motorola Cliq) so I know they exist. Problem is, trying to guide her through finding the package would be impossible, and I'm not likely to see her for a couple of weeks.

    --
    Watch for Penguins, they eat Apples and throw rocks at Windows.
  93. Oh, and one more thing... by Gary+W.+Longsine · · Score: 1

    There's a lot more at the anandtech.com article on this subject, and it's quite interesting. The iPhone 4 antenna design is, like many other designs, a question of trade-offs. It's not clear that a novice, or an idiot, designed this antenna system. In fact, actual testing seems to have indicated that it's an improvement in most ways over the previous iPhone.

    --
    If you mod me down, I shall become more powerful than you could possibly imagine.
    1. Re:Oh, and one more thing... by dzfoo · · Score: 1

      Correct. And the conclusion from the AnandTech article seems to be that the antenna design is an improvement, and that its first-generation flaws can be mitigated by an insulative coating or a rubber case.

              dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
  94. just get a MFJ antenna analyzer by FudRucker · · Score: 1

    sheesh, i build loop antennas out of #12 stranded copper wire with mine that are resonant from 1.8 to 7.3 MHz, and another from 10 to 30 Mhz and talk all over the world on them,

    after using loop antennas i wont use any other, clean and quiet (low noise on the Signal to Noise ratio) yet high enough gain that i can hear even S3 on the meter like it was a S20 on a dipole or inverted V.

    --
    Politics is Treachery, Religion is Brainwashing
  95. Re:The funny part is, it's still better than Andro by Cryolithic · · Score: 1

    I went back and read your OP again, and it still came off as iOS > Android, it was about the third look over when I went to copy/paste it here that I noticed what was in parens was meant to apply to the initial statement, and not as a reversal to openness applying to the quality.

  96. Re:The funny part is, it's still better than Andro by numbski · · Score: 1

    Okay, this is where I look dumb - what on earth is the draw of the unified inbox? I have multiple mailboxes to keep things separate. What's the point of then jumbling them together?

    --

    Karma: Chameleon (mostly due to the fact that you come and go).

  97. Re:The funny part is, it's still better than Andro by shutdown+-p+now · · Score: 1

    The primary difference is that you don't have to give up your warranty to do it on Android.

    If you root it, then, yes, you do give up warranty (even for Nexus One). The upside is that you're legally in the clear, and the process itself is officially documented and won't suddenly go away.

  98. Re:The funny part is, it's still better than Andro by darthflo · · Score: 1

    On my Nexus One (running Eclaire right now), I can:

    - Copy and paste within the mail app by pressing the menu button, and using the "Select Text" feature.
    - Copy text messages with a long press onto the message, then "Copy Message Text"
    - Browse anything I've tried so far. If you'll get me a link to your crashy MSDN page, I'll try it.

    The whole smoothness aspect has made a lot of progress from 2.1 to 2.2. Before, animations and all did feel slightly sluggier than on an iPhone 3GS; running eclair everything is as smooth as it gets. Applications launch in what amounts to no wait time. Absolutely marvelous.

  99. Re:The funny part is, it's still better than Andro by LordVader717 · · Score: 1

    We all know about the option of Jailbreaking, but it's a really miserable experience on the iPhone. Apple keep bringing updates which you have to avoid, until you sure it's safe, iTunes compatibility keeps breaking, much of the software is neither reliable or even any good, and every useful jailbroken app seems to switch to trial and shareware models the second it gets popular.
    Don't get me wrong, the iPhone is a really nice phone and you can do really neat things with it. But working around a manufacturer intent on stopping you results in a sytem that's far too kludgy and is nowhere near are flexible and as clean as the alternatives.

  100. Re:The funny part is, it's still better than Andro by khellendros1984 · · Score: 1

    My phone's an HTC Hero, and I really wish it had foreign language text input to match what the iPhone has. I'm studying Japanese, and the text input methods and dictionary apps on my iPod Touch are lifesavers....that being said, I don't think the iPhone would be worth it (between AT&T's network, the cost of the plans, and the cloud of smug hanging around Apple products)

    --
    It is pitch black. You are likely to be eaten by a grue.
  101. Sounds like it wasn't much trouble in tests by bussdriver · · Score: 1

    My guess is that:

    Since they had COVERS on any beta phones outside the building (see old gizmodo coverage) and that one may cautiously put a case on the beta phones just in case they go somewhere THEN the testers were not touching the metal!

    Also, CA has good coverage.

    They didn't have an expert involved who would freak out over this issue is my theory.
    Assumptions such as "everybody buys a cover for their phone" - if there was a person with the job, they likely were using their non-expert opinion to trump their own expertise; or their boss was... in which case, there should have been more issues over the years.

    The engineering design decisions make sense; it is a lot like software - new features make new problems. New problems in new areas of expertise can create new job openings; they didn't have huge problems in the past and they have messed with WiFi problems in the past...

    The simple fix is to put a case on the phone; or to spray some plastic coating over the outside of the metal. (which may wear off, but most people will buy a case or get a new phone before the plastic wears off enough to be a problem.)

  102. Re:The funny part is, it's still better than Andro by Pojut · · Score: 1

    I've been accused of many things here on Slashdot but accused of being an Apple fanboy is certainly a first.

  103. Re:The funny part is, it's still better than Andro by WilyCoder · · Score: 1

    Yes, I have jailbroken my iPhone 3g. Even when using a jailbroken iPhone, the android platform is STILL better. I was most impressed with the ability to install an app by scanning a barcode. How do you install custom apps on the iphone WITHOUT cydia?

    What impressed me even more (and its sad that this is even an issue) is that I can sync my android phone with MULTIPLE computers.

    iPhone synced with laptop and then plugging into desktop causes it to wipe clean? FUCK YOU APPLE!

  104. Re:The funny part is, it's still better than Andro by MacGyver2210 · · Score: 1

    Does it have an open market where you can obtain most things - or a similar version - for free, or publish your own software to its market without the draconian overview of Fuhrer Jobs and his minions?

    No.

    --
    If the only way you can accept an assertion is by faith, then you are conceding that it can't be taken on its own merits
  105. Look, I'm not keen on Apple's policy myself, but by sean.peters · · Score: 2, Insightful

    We already had this discussion here, folks...don't use "just hack the device" as support for an iPhone when you can do the same thing with an unmodified Android device. I'm all for modifying my gadgets, but not when I can buy a gadget that does what I want right out of the box.

    Quite clearly, the Android DIDN'T do what the GP want right out of the box, as evidenced by the overclocking, rooting, loading custom roms, etc. This is neither a hit against Android nor iPhone - practically every device needs some degree of customization to make it fit a particular user's needs.

    I'm not sure where you're coming from on the jailbreaking-terminates-your-warranty thing either. The sequence of events goes like this: 1) jailbreak 2) discover problems 3) restore to factory settings 4) get warranty service 5) jailbreak again.

    I agree that Apple's control freakery over the iPhone is a bad thing. But you certainly can achieve all the same geeky stuff on an iPhone that you can on Android, which requires only a jailbreak, and that's really not that hard.

  106. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    What exactly do you mean by real-time audio?

    I have a Moto Droid, and when I make a call, it's real-time. When I take voice recordings, it's real-time. When I listen to music, it's real-time. When I use programs with audio, it's real-time.

    From your post it seems you think that Android somehow buffers your phone's audio and plays it late.

  107. TROLL?? by Anonymous Coward · · Score: 0

    WTF? Are you the Apple police? What makes some comments funny and others "trolls"? How are you making that determination? So, the guy who quoted the "engineer interview" a few posts up is funny but this comment is bad?

    You must have woken up on the right side of your iPhone this morning! sheesh.

  108. why did engineers got fired? by blackmesadude · · Score: 1

    I'm sure antenna engineers must have suggested something practical, but Jobs demanded that it be pretty and shiny. Probably engineers got fired because they were right!

  109. Apple security to blame. by Roskolnikov · · Score: 1

    Looks to me like they tested all of their phones with iphone 3 'covers' which prevent the user from touching the antenna.

    Maybe Apple should ship these 'identity' masking 3g covers to all 4 users, which would make me happy as most upgraded to have folks see their shiny bit of unobtanium.

    --
    Unix, an obscure operating system developed by bored researchers in an attempt to get a better game playing experience.
  110. A peek at the corperate culture by qvatch · · Score: 1

    The last requirement: * Detail oriented - taking data, using Excel, and making meaningful tables/graphs/averages. Wow, I'm glad you have to do in-depth analysis there.

  111. Unified Inbox? Android has it. by neiras · · Score: 1

    Ok, I do have ONE regret about my switch: a unified mailbox. There's probably one in the android market..

    Try K-9 mail. It's in the Android Market, and is open source.

    Bonus: it supports IMAP IDLE, so you get push email rather than having to poll all the time. And multiple identities. And folder classes. And...

  112. Re:The funny part is, it's still better than Andro by StuartHankins · · Score: 1

    Welcome to the Apple Fanboy club!

    Your mock turtleneck should be arriving soon. In the meantime, why not check out our newest iPhone, iPod and iPad accessories at the Apple Store?

    Your friend,
    Steve

  113. Re:Job specs... no mac apps need apply by Doctor+Memory · · Score: 1

    I liked where it said "The candidate will be expected to performance radiation performance measurements". If the spell checker doesn't flag it, it must be OK!

    --
    Just junk food for thought...
  114. Tape? by Anonymous Coward · · Score: 0

    Has anybody tried putting scotch tape around the edge of the device? Does it make a difference?

  115. Re:The funny part is, it's still better than Andro by I_Human · · Score: 1

    I use Simeji (http://www.youtube.com/watch?v=F9cmA70cSiA) on Android for Japanese input, it works decently but I don't know how it compares to the iOS input methods.

    --
    -JP
  116. Possibility by theswimmingbird · · Score: 1

    So if Verizon truly does get a CDMA iPhone, and these antenna engineers do their job, Verizon gets the iPhone 4 that works and at&t customers will be up in arms touting faulty hardware and all hell breaks loose.

  117. mm i know an ex CTO of Motorola by mjwalshe · · Score: 1

    wonder what the referal fee is :-0

  118. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    heh heh heh , 'the funny part is', I agree with you about separate mailboxes, I like having separate email which inherently sorts messages by context without me having to label it among the thousands of business related messages.

  119. Apple appears really stupid on this . . . by kildurin · · Score: 1

    or their HR dept is rewording something (wouldn't be the first time). These guys are actually called RF engineers. At least they are in Telecom circles. It's like calling a software engineer a "Cobol" engineer.

  120. Re:The funny part is, it's still better than Andro by mr_lizard13 · · Score: 1

    Specifics? Last time I checked, there is nothing that the iPhone OS can do that Android can't do

    It can't drop calls as often!

    --
    "We live in a global world" - Harvey Pitt, former Securities and Exchange Commission Chairman
  121. Re:The funny part is, it's still better than Andro by blair1q · · Score: 1

    I do have ONE regret about my switch: a unified mailbox. There's probably one in the android market...hmmm brb!

    Unified mailbox? The email on my Nexus One is my gmail account. Came that way out of the box. I can get to it from my phone or my computer seamlessly. I presume POP3 clients are available for any flavor of Android.

    Or do you mean a combined email and voicemail box?

  122. Hands-on is a must. by Anonymous Coward · · Score: 0

    (from job description)

    Hah!

  123. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    Why are you even browsing an MSDN page on such a phone anyway?

  124. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    Hell one dude has Linux running on the iphone. http://linuxoniphone.blogspot.com/

    Bah, that's nothing! I got Linux running on my N900 ;-)

  125. No, bars don't mix with secrecy! by G3ckoG33k · · Score: 0, Troll

    "I wonder if this is Apple's secrecy coming to bite them in the ass."

    No, bars don't mix with secrecy!

    Gizmodo bought a brand new _prototype_ from someone who found it in a bar's bathroom next to some rolled dollar bills and pocket mirrors.

    Here was the Gizmodo scoop from some months ago http://www.youtube.com/watch?v=5HAXXs4bZuk

    Apple need to kick quite a lot of asses. Who's up next?

  126. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    Does it have an open market where you can obtain most things - or a similar version - for free, or publish your own software to its market without the draconian overview of Fuhrer Jobs and his minions?

    No.

    My point was a sarcastic, though true, oversimplification of the problem, talking from the perspective of Joe PlainGuy who wants his shiny plastic iDevice. He's not going to ask if there's an open market. He's not going to care that Apple sent SWAT teams after a guy who stumbled across an iPhone 4 prototype. He's not going to care about programmers or programming. He just wants this magic technodoohickey to make him look better and more stylish than his neighbors. That's the sort of person you're dealing with.

    He's not going to ask for a similar shiny app. He's been conditioned to use the thing he's been using. He doesn't want "some sort of game like X". He wants "this one, specific, exact game X". The same way that there are people people who could easily and comfortably survive on GIMP's features but don't want "some sort of image editing tool" as an abstract general term, they want "Photoshop" as a concrete instance, hard stop.

    The problem is simple: You're marketing to your fellow Silicon Valley geeks. You're marketing to the enlightened, educated, intelligent, productive, and, if I may say so, actually quite correct people who care about technology and the freedoms therein. Apple was smart enough to market to everyone else. They were smart enough to market to the flyover country you wished didn't exist because it hurts you to think about it. They got a much, much larger audience of incredibly stubborn and stupid people who, once they learn one thing one way, will utterly, steadfastly refuse to learn or consider something else unless something big — and I'm talking on the level of "shattering their personal worldview" big — comes along.

    You can talk about openness and publishing your own software and Mr. Jobs's iron-fisted control of the world. Except that the sad, terrible truth is, the vast majority of Apple's users aren't software publishers, and quite frankly, it is wholly unfeasible for them to care any less about your ranting and raving when they could be using their shiny new toy The Almighty Lord Jobs told them to buy right now.

    /me goes back to Android coding and using GIMP/Inkscape to get art done

  127. Re:The funny part is, it's still better than Andro by ZackSchil · · Score: 1

    That would be a nice argument if any of it had been true. You jailbreak once and from then on use a special tool to apply future updates. The jailbreak community usually has the tool updated within a day or two of each major release. Updates from Apple are released at the rate of two or three per year, are not mandatory, and have never broken compatibility with iTunes, at least not since the 3G when I got mine.

    The better apps, like MyWi and Winterboard will NEVER be Apple official no matter how popular they are, so it absolutely is worth it.

  128. Deafening silence on DF in 3... 2... 1... by Anonymous Coward · · Score: 0

    Once again, not so much as a mention of this over on DF. But of course the other Apple-related story, which reflects positively upon the iPad, gets noted.

    When the antenna issues first surfaced shortly after the iPhone 4 went on sale, the only articles DF linked to were explicit (or at most thinly-veiled) expressions of support -- for example, the piece written by the antenna designer saying that any cell phone's reception pattern gets affected by contact with the user's body. Having designed quite a few antennas myself, I can state with some authority that this statement is absolutely correct when taken literally -- but Gruber's not-so-subtle spin was naturally designed to suggest that the iPhone's antenna is no worse than any other phone, which is bullshit.

    In designing the new phone, Apple could have chosen a more robust antenna configuration whose radiating elements would not normally come in direct (electrical) contact with the user's hand -- but this would have almost certainly come at the expense of size and aesthetics. Instead, Apple made a rather obvious design choice here of form over function. But of course Gruber won't ever say that.

    With each passing day, DF becomes less and less about critical thinking on tech issues (with an Apple focus), and more and more a disingenuous extension of Apple's marketing department.

    -Z

  129. Gizmodo had an unfaiir headstart ;-) by phonewebcam · · Score: 1

    But they came up with the goods anyway:
    http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band

  130. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    Would a gold finger improve my reception?

  131. Re:The funny part is, it's still better than Andro by balbeir · · Score: 1

    SVG. Big gaping hole in Android

  132. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    ...there is nothing that the iPhone OS can do that Android can't do...

    Multitouch.

  133. Re:The funny part is, it's still better than Andro by Anonymous Coward · · Score: 0

    You know, I have not purchased or obtained one single app for my phone. It's not an iPhone. I use it as a phone and a text message here and there. And I sure if I got an iPhone I would still use it as a phone and only the features it came with. BFD whether or not I can only get the apps that I'm not going to get from Apple.

  134. Same position available 3 years ago by Anonymous Coward · · Score: 0

    This same position was available 3 years ago, I was one of the candidates...So I doubt that Apple doesn't have antenna enginner's....
    I really don't think that an exposed antenna that the user can touch is a poor choice.... this can be done, is only harder to design... and the antenna is already one of the most difficult parts to be desinged in a cellphone... everething in the phone, and a mean everything (battery, lcd, etc) is take in account in the design... so there is no isolated design
    Probably the problem isn't the "touch" it self, the proximity of the finger should be sufficient to trigger the problem... this metal bend around the phone is anodized, so it is isolated..
    As for what a have read, not all phones present this problem... maybe every one is pointing to the antenna engineer but the real problem is in the quality control.....

  135. Not Uncommon; Not Really a Big Deal by nathanator11 · · Score: 1

    I've used lots of mobile phones, and they all have this problem. If you put your hand in the wrong place, signal quality is degraded. So, this isn't Apple's fault, or ATT's; it happens with other carriers, as well.
    Next, we ask, "Does it really matter?" Personally, I vote no. Adjust your grip a little, use a case, whatever. If it's really that big of a problem for you, I'd recommend returning the phone.

    In short: What's all the fuss about?

  136. Re:The funny part is, it's still better than Andro by Hecatonchires · · Score: 1

    Welcome to the Apple Fanboy club! Your mock turtleneck should be arriving soon. In the meantime, why not check out our newest iPhone, iPod and iPad accessories at the Apple Store? Your friend, Steve

    Your Lord and Master, Steve Fixed it for you

    --

    Yay me!

  137. Just for comparison by Required+Snark · · Score: 1
    Microsoft just canceled the KIN after 2 months in the market. Yes Apple has problems, but how many iPhones have they sold and how big is there market share? What is every other smart phone compared to? Every time someone comes out with a new high-end smart phone the question is asked "Is this the iPhone killer?" Apple has literally defined what it means to be a smart-phone.

    This is just a bump in the road for a very successful product. I don't see the iPhone loosing it's lead position any time soon. All you people going for schadenfreude are way off the mark. Apple will fix the problem in a reasonable fashion and move on. It is more of a PR screw up then anything else. Either they will come up with a firmware fix or they will give up and make the rubber bumpers available. Not a huge deal. (By the way I have a 2G dumb phone that I will use as long as possible, so I don't have a horse in this race.)

    --
    Why is Snark Required?
  138. Re:The funny part is, it's still better than Andro by Lumpy · · Score: 1

    http://www.youtube.com/watch?v=-ObvgP4C-0Q

    Run tool, put phone on cradle, click.

    Holy Cow! they expect me to CLICK!

    --
    Do not look at laser with remaining good eye.
  139. Too tired to read the comments, but by tuomoks · · Score: 1

    Just wondering what Apple was thinking? Or has been thinking? Or? Apple is today the owner of our building where (not far from Apple HQ) we used to have full environment to test these things, actually all kinds of radio "things" - I just hope they haven't taken it down, it was expensive as hell to build!

    Heh - maybe they had some engineer from MS hired to design the antenna configuration. Not that MS doesn't have very bright people, they do - they just are trained not to think until told by some manager, something good might even come out and that would be bad! KIN, Pink, Red, Purple, whatever - both Apple and MS are going the way Motorola?

  140. Smart hiring by plutonic7 · · Score: 1

    By advertising these jobs at a time when there is widespread media coverage of this issue they get these jobs advertised for free by the press and increase the chances of hiring the best engineer for the job.

    /me wonders how many engineers reading Slashdot sent in their resume.

  141. Guess no one remembers rabbit ears on the TV by snowwrestler · · Score: 1

    Some of us still have them. Grabbing them does not cause the TV image to drop out. Same with the antenna on my FM radio, which is also bare metal.

    If the problem was really clear cut, every iPhone 4 would be experiencing the problem. They're not. This implies there is more to the issue than simply touching the antenna.

    --
    Build a man a fire, he's warm for one night. Set him on fire, and he's warm for the rest of his life.
  142. Re:The funny part is, it's still better than Andro by mjwx · · Score: 1

    Specifics? Last time I checked, there is nothing that the iPhone OS can do that Android can't do (and, aside from Android being "open", the reverse is more or less true as well.)

    When the Iphone loses signal when you hold it. That is something Android phones cant do.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  143. Maybe Apple should move to Sweden by Anonymous Coward · · Score: 0

    In Sweden there are many unemployed engineers with experience in mobile phone development, they have either been working for Ericsson, Nokia or both, as consultants or employees. They cost a fraction of US engineers and there is a lot of consulting firms in Sweden that has been working with mobile phone systems since the 70's. There is also a lot of mobile phone research going on at Swedish universities.

    The iPhone is just a cheap imitation of neonode anyway, except you don't get greasy fingerprints on a neonode and it works without you having to pull off your gloves (the Swedish winters are cold). ;^)

  144. Here's some truth from a former AT&T customer by Whuffo · · Score: 1

    First of all, let me state that I live in California. That said, years ago when I came to the state, I obtained a cell phone serviced by Pacific Bell Mobile. The service was good and the customer service was exceptional; no complaints from me. When it became Pacific Bell Wireless I didn't notice a change in service but the customer service was not as good as before. But then SBC got involved and called it Cingular. Now the customer service was awful, and the coverage was less than it was before. This is where I parted company with that outfit; one day I realized that I had no signal at my office and no signal at my home - there was a block or two along the way between home and office that had a usable signal but that was it.

    When SBC renamed itself to AT&T, the transformation to suck was complete. They claim that the Iphone causes their dropped call problems; don't believe it. What's going on is that their system is not adequate to support the number of subscribers they have - when things get busy, calls get dropped. They're real good at making TV commercials, but they still haven't made any real effort to improve their infrastructure or their support - it's still guys in Dehli called "John" who take your support call and blow you off.

    What I'd really like to see is for AT&T to be forced to prove their "covers 97% of America" claims. That claim is what is commonly called a "bald faced lie" and they know it. But that doesn't stop them from running those commercials as many times as they can afford.

  145. Re:The funny part is, it's still better than Andro by Mr_Silver · · Score: 1

    Thanks for the information. I've tried pressing and holding in the GMail app when viewing a message and no pop-up window appears. Same with text messaging.

    I don't have the MSDN page to hand but it sounds like some of HTC's "enhancements" to Android have been anything but :(

    --
    Avantslash - View Slashdot cleanly on your mobile phone.
  146. Re:The funny part is, it's still better than Andro by darthflo · · Score: 1

    some of HTC's "enhancements" to Android have been anything but

    True. To every upside, there's probably a downside. HTC's keyboard is a great example: a lot better when it comes to entering numbers, worse when it comes to exotic umlauts or accents and it lacks the context-sensitive "Next"/"Done"/"Search"/":-)" key. The parts of Sense I'd really like to see on my Nexus One are the Phone App and mayhaps the calendar widget, the rest doesn't strike me as too useful.

    On another note, Eclaire in GP should obviously be Eclair, and all instances of [Ee]clair should be FroYo. My bad.

  147. Re:The funny part is, it's still better than Andro by LordVader717 · · Score: 1

    Jailbreaking is the easy part. The hard part is finding high quality software.

    And while it might be easy now, how do we know that Apple won't crack down on it big-time somewhere in the future and ruin all the years work for everyone who put time into jailbroken iPhones? Judging by heir history, we can't expect Apple to be too lenient here.

  148. Apple announcement by Anonymous Coward · · Score: 0

    http://www.apple.com/pr/library/2010/07/02appleletter.html explanation