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Rogers Shrinks Download Limits As Netflix Arrives

Meshach writes "Hot on the heels of Netflix coming to Canada, Rogers (one of the biggest ISPs in Canada) has shrunk download limits. 'As of Wednesday, new customers who sign up for the Lite service will be allowed 15 gigabytes, a drop from the 25 GB limit offered to those who signed up before July 21. Meanwhile, any new Lite user who goes over the monthly limit will have to pay $4 per GB up to a maximum of $50 — a spike from the previous $2.5 per GB surcharge.' Officially, there is no connection between the two events, but it seems an odd coincidence, especially when Rogers charges customers who exceed their bandwidth allowance."

281 comments

  1. You Know by zoomshorts · · Score: 0

    there IS a connection between the two events. Boycott Rogers.

    1. Re:You Know by Dunbal · · Score: 5, Informative

      Boycott Rogers.

            And switch to what, exactly?

            They have a geographical monopoly across virtually all of Canada. If you live in an area serviced by them, you have a choice between Rogers and Rogers. Are you seriously asking people to give up entirely on the internet?

      --
      Seven puppies were harmed during the making of this post.
    2. Re:You Know by Anonymous Coward · · Score: 1, Funny

      Yes. I've been surviving fine without the internet for almost 5 years now. I still use Facebook, Twitter, YouTube, Flickr, Google, Skype, and Steam but I dont use the internet.

    3. Re:You Know by zill · · Score: 2, Informative

      DSL? Satellite Internet? HSDPA? The alternatives are always there. It's just that they're not cost-effective enough that's all.

      In the most extreme case, you can start-up your own cable company to fight Rogers. That's exactly what Aurora Cable Internet did, and they're still the fastest and cheapest cable Internet provider in Canada.

    4. Re:You Know by rhizome · · Score: 5, Interesting

      And switch to what, exactly?

      DSL. If you can't live without cable modem, then that's the choice you've made. Those with more flexible connectivity criteria have more options and are not tied to the cable company (Rogers or otherwise). You're pretty much in a "Doctor, it hurts when I do this" situation.

      --
      When I was a kid, we only had one Darth.
    5. Re:You Know by blai · · Score: 2, Funny

      uh uh uh.. you still used the internet for slashdot!

      --
      In soviet Russia, God creates you!
    6. Re:You Know by Darkness404 · · Score: 4, Informative

      Yeah, and Aurora is... owned by Rogers. Look at http://www.newswire.ca/en/releases/archive/February2008/13/c9876.html

      --
      Taxation is legalized theft, no more, no less.
    7. Re:You Know by Anonymous Coward · · Score: 1, Informative

      they're still the fastest and cheapest cable Internet provider in Canada.

      Wikipedia: The purchase agreement was finalized and approved on June 12, 2008 and Aurora Cable Internet became part of Rogers Cable services.

    8. Re:You Know by Anonymous Coward · · Score: 2, Informative

      And switch to what, exactly?

            They have a geographical monopoly across virtually all of Canada. If you live in an area serviced by them, you have a choice between Rogers and Rogers. Are you seriously asking people to give up entirely on the internet?

      Your center of the universe attitude clearly proves that you live in Eastern Canada. First of all, Rogers does not have any presence in Western Canada - we have Shaw and TELUS. Second, Bell provides DSL in your area in direct competition to Rogers. Complaining about a lack of options while citing only a single vendor as being the only viable option clearly demonstrates your ignorance on the topic.

    9. Re:You Know by Anonymous Coward · · Score: 0

      You must be kidding, Aurora Cable Internet is owned by Rogers now.

    10. Re:You Know by twidarkling · · Score: 2, Informative

      I'm not sure where this "If you're in an area with Rogers, there's only Rogers." Here in Alberta, we've got Shaw for cable, as well as Telus for... whatever they offer. As far as I know, any area with Rogers has at least one other competing cable company. So there's not just alternatives, there's equivalent alternatives.

      --
      Canada: The US's more awesome sibling.
    11. Re:You Know by ooshna · · Score: 1

      You just posted on /. your post is invalid.

    12. Re:You Know by Mr.+DOS · · Score: 1

      And with DSL, your choice is...? Bell and Bell resellers? Some choice.

    13. Re:You Know by Anonymous Coward · · Score: 0

      Wooosh!

    14. Re:You Know by anyGould · · Score: 1

      We're actually a bit lucky in Alberta - Shaw and Telus have varying quality depending on what neighborhood you're in (my Shaw service is superior, but my parents get better speed/reliability with Telus). From what I'm seeing they're actually having to (gasp) compete for service.

      Additionally, in the Edmonton area there's a few smaller players who are trying to get into the Wifi end of things. I don't live in any of their footprints, so can't speak for quality, though.

    15. Re:You Know by billcopc · · Score: 1

      There needs to be new blood in the ISP industry. I personally think we should have a nationwide government-run fiber network, just like any other public utility. Failing that, a wealthy thrill-seeking investor could do in a pinch. It's not exactly difficult to undercut the big boys, you just have to swallow the very costly barrier to entry. These monolithic 19th-century telcos simply don't have the flexibility to compete, and they all know it, which is why they never rock the boat...

      --
      -Billco, Fnarg.com
    16. Re:You Know by Anonymous Coward · · Score: 0, Offtopic

      And your incorrect spelling of the word "centre" clearly proves that you're a Yankee and not a Canadian at all!

    17. Re:You Know by jpedlow · · Score: 1

      Out west, We have Shaw. And their bandwidth cap is very forgiving, customer service with them is second to none. Not sure what the deal is heading east (manitoba and beyond) but out this way, shaw kicks ass :)

    18. Re:You Know by Totenglocke · · Score: 0, Offtopic

      They have a geographical monopoly across virtually all of Canada.

      Impossible! I know for a fact from all my years of reading Slashdot that monopolies and companies raising prices only happen in America!

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    19. Re:You Know by jafo · · Score: 1

      You need to provide some citations. Because I'm pretty sure that satellite Internet has Rogers hands-down when it comes to geographical coverage. That's one of the ways we've gotten Internet coverage at the family cabin up near Flin Flon. There's also province-wide dial-up from the telcos, not that that's a real alternative. My wife also says that all the cell phone towers have WiFi on them, but I've never heard the full story on that. And the population (as opposed to geographical) coverage certainly has access to DSL. When we were up in Fort McMurray visiting family for Canadian Thanksgiving we had both cable and DSL service in the house (my nephew is a big gamer and buys his own dedicated cable connection).

      So, I'm pretty sure that most people are a long ways from having to entirely give up on the Internet if they drop Rogers.

    20. Re:You Know by Recovery1 · · Score: 1

      So what. I am a Canadian and I use the American spelling rules like 'center' and 'color'. There is likely Americans down south who like to use British spelling conventions too even though they are American.

    21. Re:You Know by mauriceh · · Score: 2, Insightful

      DSL, point to point wireless, Shaw, etc.

      Anyway, this is a classic Netwrok Neutrality casebook example.

      Where a carrier of multiple services (such as Rogers), favours their own content with substantially better rates of carriage,
      they are blatantly breaching Network Neutrality.

      Being as this is a near monopoly situation for many of their customers,
      a strong case can and must be made for legislation and intervention.

      Too bad we live in Canada where on issues like this governments an be so easily bought.

      --
      Maurice W. Hilarius Voice: (778) 347-9907
    22. Re:You Know by LoneGNUman · · Score: 0

      No doot aboot it

    23. Re:You Know by jhoegl · · Score: 1

      When we were up in Fort McMurray visiting family for Canadian Thanksgiving we had both cable and DSL service in the house (my nephew is a big gamer and buys his own dedicated cable connection).

      Wait wait wait... so your telling me Canadians have basements?

    24. Re:You Know by misexistentialist · · Score: 1

      If you could organize a real boycott where Rogers loses 50%+ of their customers there might be some change. Yes, you might have to go without internet for a while, but with the caps they have now you barely have internet anyway.

    25. Re:You Know by samurphy21 · · Score: 1

      I don't think you can even get Rogers internet in Nova Scotia. There is a choice between Eastlink cable and Bell DSL, with a hodge podge of smaller places doing long haul wireless and such. Rogers DOES have cell phone "coverage" in this area, but it is laughably expensive and paltry coverage when compared to Bell or Telus's coverage.

    26. Re:You Know by samurphy21 · · Score: 1

      Here in Eastern Canada, we have Bell and Eastlink for internet, as well as Telus for Cell. Rogers isn't available in this area, either. I don't know WHERE this "Rogers Internet" is, but I suspect it's Ontario, which, as we all know, is like.. 99% of Canada, but only if you're FROM Ontario.

    27. Re:You Know by PopeRatzo · · Score: 1

      And switch to what, exactly?

      There needs to be a nationalized, government-run ISP. You guys up North should have learned from health care that big private corporations are only going to screw you in the end.

      I'm surprised that Canada hasn't figured out that broadband internet needs to be run as a public utility.

      --
      You are welcome on my lawn.
    28. Re:You Know by PRMan · · Score: 1

      Usually grey and judgement.

      --
      Peter predicted that you would "deliberately forget" creation 2000 years ago...
    29. Re:You Know by oogoliegoogolie · · Score: 2, Interesting

      I am so sick of hearing this typical comment from lazy people who are more than happy to spread their asscheeks and let Rogers and Bell frack them up the butt into the depths of their bowels instead of even considering an alternative. Does Bell get all the money you would pay for an account from a reseller? NO! So I would think that everyone that hates Bell or Rogers would be more than happy to drop them and switch to an ISP where a good chunk of your monthly bill goes into non-big-business pockets. But alas, it's always easier to sit, do nothing, and complain instead of taking action.

      I live in a city with a population of less than 1M and we have at least half a dozen choices for DSL. If you don't want to switch from crappy rogers, or from bell to a reseller where only a portion goes to Bell instead of everything then that's your choice, not Rogers', not Bell's, so shut up and deal with your decision, or lack of.

      There are some areas where Bell or Rogers are the only choice for hi-speed; if you are in that situation then I feel your pain and your complaints are then justified.

    30. Re:You Know by NoSleepDemon · · Score: 1

      Do you have any idea how many Canadian jokes we Ontarians have to put up with just because the rest of you can't be as normal as us?

    31. Re:You Know by compro01 · · Score: 1

      We had that with phone service in the western provinces. Telus (BC and Alberta) used to be a crown corporation, as did MTS (Manitoba), then some bright people decided to privatize them.

      Sasktel (Saskatchewan) is still a crown and offers pretty good service IMO, in competition with Shaw, Access, and a bunch of small guys in the major cities.

      --
      upon the advice of my lawyer, i have no sig at this time
    32. Re:You Know by Anonymous Coward · · Score: 0

      In my Canadian neighbourhood, the Bell Central Office (CO) is too far from my home; so, cable and satellite are the only options. Satellite upload speeds are not sufficient to meet my home office needs; so, that leaves me with Rogers.

    33. Re:You Know by mister_playboy · · Score: 1

      I only recently found out that those were not the American spellings. They have always looked right to me.

      --
      Do what thou wilt shall be the whole of the Law ::: Love is the law, love under will
    34. Re:You Know by dpolak · · Score: 0

      In Canada ISPs can share the same backbone as Rogers, Bell, etc.

      My friend moved his DSL service to Cable, keeping the same provider even though Cogeco is the cable company in the area.

      Same thing goes for DSL, I dropped Sycrapico for Acanac and never looked back. It's all on Bell's copper but they have to share.

      Just my suggestion. BTW, I can't wait for some more info on Netflix.ca.

    35. Re:You Know by Anonymous Coward · · Score: 0

      http://www.merriam-webster.com/info/spelling-reform.htm I think it's funny to think that what we think (3x think in a sentence...woohoo!) looks "right" is actually pretty arbitrary. If Noah Webster had won a few more battles, we would be slipping "wimmen" the "tung" until they "ake" with pleasure. (veered from orthography into adult literature...woohoo!)

    36. Re:You Know by Mistlefoot · · Score: 1

      You are either:

      1) outright lying for emphasis
      2) not from Canada
      OR
      3) from Toronto where you think that all of Canada = anywhere you can drive to in 30 minutes.

      From Sault Ste Marie west there is virtually no Rogers. The half way point of Canada lies within 40 miles of Sault Ste Marie. So the west half has virtually no Rogers. Shaw Cable and Telus (dsl) are in Canada western half and Shaw is currently Canada's largest cable company.

      Videotron is the largest cable provider in Quebec, Canada's 2nd largest province and home of almost 25% of the country.

      Per Digitalhome.ca (non clickable link - http://www.digitalhome.ca/2009/11/canadas-largest-digital-service-providers/)

            1. Bell – 2,084,000
            2. Shaw – 1,678,335
            3. Rogers – 1,597,000
            4. Telus – 1,213,000
            5. Videotron – 1,145,400
            6. Bell Aliant – 797,682

      By my math the top 3 Cable companies have 4420735 subscribers, with Rogers pulling 36%. Or in your words "monopoly across virtually all of Canada"
      And with DSL thrown in they service 18.7% of the 8515417 subsribers served by the top 6. Not even 1 in 5.

      While I'm not applauding the recent move they made, to call them a virtual monopoly with less then 20% of the market is a bit much. Valid arguments ring truer when real facts are used.

    37. Re:You Know by rebelcan · · Score: 1

      At least we on the West Coast can call in the winter and brag about our sunshine =D

      --
      God is dead -- Nietzsche
      Nietzsche is dead -- God
      Zombie Nietzsche lives! -- Zombie Nietzsche
    38. Re:You Know by BlackBloq · · Score: 1

      Almost every major city in Canada has the shitty option of going to your local crappy phone company and getting even worse customer service and slower downloads with higher pings.

    39. Re:You Know by Attila+Dimedici · · Score: 1

      Most of them would rather cry for the government to do something. Of course what they overlook is that the reason they are in this situation is because the government "did something" to fix some other perceived failing of the market.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
    40. Re:You Know by TheRecklessWanderer · · Score: 1

      There are lots of alternates to Cable Internet...Well 2 here in Canada for the average joe consumer: Radio and DSL or perhaps that should be DSL and radio What is interesting is that rogers sells the cable TV as well (clearly) and so they able to punish their competitiro. Interesting. I am looking forward to netflix coming to Canada. I'll definitely be losing the movie channels on my satellite dish.

      --
      Mean what you say...say what you mean.
    41. Re:You Know by Anonymous Coward · · Score: 0

      Is this YAK dsl service that I was about to switch to (from the second lowest of the Rogers options) any better or worse:
      For only $36.95 per month, get:

              * Up to 5 Mbps download speed
              * Up to 1 Mbps upload speed
              * Unlimited downloads. No really, unlimited downloads!
              * Up to 5 Google-hosted email addresses @yaknet.ca
              * Up to 7 GB of storage per Yak mailbox
              * State of the art anti-spam protection
              * No usage-based billing
      and $10 off/mo for the first 10 months

    42. Re:You Know by Kitkoan · · Score: 1

      I'm not so sure if lucky would be the right word. Telus has download caps (like 60'ish gigs. Not much for one person, 3+ with video streaming/Steam and you'll notice it fast), and Shaw... I will never use them again. Total nightmare of a company. Internet would go down on a daily basis. Complained and they said it was something wrong with our router. Wasn't until a whole apartment was going to quit using them (3-4 months later) to make them send a tech to see that the box was badly damaged and needed repair/replacement. Happened in 2 different places (I didn't control the bill so it was free for me, but still too unreliable of a company). Thats why for quite some time, if not still, they would splatter their ads claiming that they "didn't have contracts" because that was the only thing that they had that was good and were in the middle of a PR nightmare (this started when they decided that every channel anyone watched was now going to be $10 a month more to get them).

      --
      Attention... all grammer nazi"s! Is they're anything; wrong with: my post,
    43. Re:You Know by stanlyb · · Score: 0

      In fact, this is classic case of conflict of interests. When you allow the cable company (witch means only the cable, and nothing else) to have also internet and tv in his portfolio, the result is MONOPOLY, as it is right now with Rogers, Bell, Telus. And btw, do you know that THE BIG 3 right now are trying to lobby a bill, which will allow them to NOT loan their new optic cables to the rest of the world? Do you know what will happen with all the competition if this bill becomes fact?

    44. Re:You Know by aqk · · Score: 0

      uh uh uh.. you still used the internet for slashdot!

      NO I DID NOT!
      Apparently you do not realize that Slashdot has a Morse code end-

      Most of us here read and write these message via Morse code.
      Where have yo been these last 5 years, sonny?

    45. Re:You Know by hardwarefreak · · Score: 1

      So what. I am a Canadian and I use the American spelling rules like 'center' and 'color'. There is likely Americans down south who like to use British spelling conventions too even though they are American.

      ...and then there are the idiots all over the world who believe sticking "an" in front of words starting with hard consonants makes them...something. What? Smart? European? What? Who the fuck was taught in grade school or high school English class that you say "That is an chicken sitting on an egg."? It's not "an" chicken sitting on an egg it is "a" chicken sitting on an egg.

      The English article "an" is to be used only in front of words beginning with vowel sounds when spoken verbally, such as "an honest politician" or "an English gentleman" or "an asshole!". The article "a" is to be used in front of words beginning with a hard consonant sound when spoken verbally, such as "she is a beautiful woman" or "is that a cocker spaniel pissing on your shoe?" or "you're a fucking jerk".

      If one is using "an" in front of consonant words as some kind of post internet age form of "emphasis" I suggest it only makes one look goofy, uneducated, or striving too hard for some odd kind of attention. I still haven't figured out where this FUBAR'd execution of this English language article started. Was it Europe or here in the US? Or?

      People I know personally, who know how to use this English article properly, have started using "an" in front of consonant words in print (emails) but never do it while speaking verbally through their lips. If I was sufficiently creatively inclined I'd put together a cartoon parody of this and stick it on YouTube to shame people into dropping this stupid plague that has sprung up all over the web.

    46. Re:You Know by strikethree · · Score: 1

      DSL is your answer? Really? I used to have Speakeasy DSL service when I lived in San Diego. Absolutely 100% awesome. Well, I moved to Colorado. Speakeasy is under the impression that no matter where I live (three different locations) the "local" DSLAM is always happens to be about 20km away. Well, I can get 128kb service for $120 at 20km range. Oh look! Comcast offers 10mb service for $60.

      Really, my only option other than cable is dialup. 56kb service is still around $10 a month and is half the speed of DSL. Somehow or another, I think a LOT of Canadians are in the same boat that I am in.

      strike

      --
      "Someone needs to talk to the tree of liberty about its ghoulish drinking problem." by ohnocitizen
    47. Re:You Know by NoSleepDemon · · Score: 1

      yeah sunshine inbetween the never ending rain... You do have nice mountains though I'll give you that

    48. Re:You Know by kyrio · · Score: 1

      In the cities where the majority of the population live it's less to do with distance than it is lack of maintenance of the equipment. Rogers and Bell don't pull in such a huge amount of money only from selling packages that are barely above dial-up. They also make a large amount from never upgrading their infrastructure or repairing anything.

    49. Re:You Know by AikonMGB · · Score: 1

      I am so sick of hearing this typical comment from lazy people who are more than happy to spread their asscheeks and let Rogers and Bell frack them up the butt into the depths of their bowels instead of even considering an alternative. Does Bell get all the money you would pay for an account from a reseller? NO! So I would think that everyone that hates Bell or Rogers would be more than happy to drop them and switch to an ISP where a good chunk of your monthly bill goes into non-big-business pockets. But alas, it's always easier to sit, do nothing, and complain instead of taking action.

      Sure, there is alternative action. For example, TekSavvy has finally struck a deal with Rogers to provide cable internet service in some regions in Ontario, in particular the GTA. Their deals are great and much more cost-effective than Rogers, however they require significant up-front costs -- installation (they need to hire a Rogers guy to come flip an electronic switch) and hardware (you need to own your own cable modem). For me, TekSavvy becomes a better deal at ~7 months, and I would be more than happy to switch

      Unfortunately, their deal with Rogers is not a contract, and Rogers is free to change the terms of the wholeseller agreement whenever they like. If two months from now Rogers downranks TekSavvy cable into oblivion, then I am left out to rot in the Sun.

      The fact that Bell and Rogers (or whoever your local telephone and cable providers are) have an artificial duopoly on the last mile basically screws everyone over and completely stifles competition.

      Aikon-

    50. Re:You Know by boxwood · · Score: 1

      Actually economics, not the government resulted in the problem. See "Natural Monopoly".

      ie. for there to be more than one cable provider available, there has to be more than one cable line running past your house. There is a fixed cost to maintaining those cable lines. More cable lines means more costs for the providers. And those costs ultimately get passed down to the customers.

    51. Re:You Know by boxwood · · Score: 1

      ummm cable and telephone lines are pretty much in the definition of Natural Monopoly.

      Bell and Rogers would have a "duopoly" regardless of what the government did. All the government really did was to force them to provide services in rural areas so Canada doesn't have shitty rural internet service like the US does.

    52. Re:You Know by Anonymous Coward · · Score: 0

      Oh well. We can't all be intelligent.

    53. Re:You Know by Attila+Dimedici · · Score: 1

      "Natural Monopoly" is a theory that was developed in the early 1900s to justify the government intervening to give AT&T what was essentially a monopoly over telephone service. I can only think of one case where a monopoly developed without direct government intervention, Microsoft. The railroad monopolies were all a result of government intervention. The AT&T monopoly over telephone service was the result of government intervention. The cable monopolies are the result of government intervention.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
    54. Re:You Know by AikonMGB · · Score: 1

      ummm cable and telephone lines are pretty much in the definition of Natural Monopoly.

      Bell and Rogers would have a "duopoly" regardless of what the government did. All the government really did was to force them to provide services in rural areas so Canada doesn't have shitty rural internet service like the US does.

      It doesn't have to be like that, though; the municipality could own the phone and cable lines as they do the electricity and water. You then purchase service from whichever provider you choose, all of whom can compete on a fair basis.

      The governments subsidized the initial build-out, which is great, but now that the infrastructure is there, it's time to revisit the ownership rights. Telcos in Canada have absconded with the continual government subsidies to fill to boost their bottom line, while letting their technology languish in the early 1990s. If you had real competition, then ISPs would be striving to provide the best possible service they can to entice more customers to join them.

    55. Re:You Know by chronosan · · Score: 1

      So it's an oligopoly, is that really any better?

    56. Re:You Know by albrecht · · Score: 1

      Teksavvy and 3web are alternative ISPs that resell Rogers cable internet. You will have to check their sites for availability in your area. Not sure about 3web but teksavvy offers 200GB and Unlimited caps.

      --
      Jonathan Albrecht
    57. Re:You Know by boxwood · · Score: 1

      yeah having the government provide the infrastructure is another option. Or you can regulate things so that it has to be a separate company maintaining the lines from the ISPs providing the data over those lines. Either way you have to make sure that company or government isn't giving preferential treatment to any of the ISPs.

    58. Re:You Know by boxwood · · Score: 1

      yeah every economist in the world has this big conspiracy going on. You caught us, please don't tell the rest of the world.

    59. Re:You Know by Rigbyd · · Score: 1

      Well, if you rent in Toronto, might be a good time to try and grab an apartment somewhere in Cityplace (cityplace.ca). Telus offers intenet service to those buildings with 100Mbs Down / 5Mbs Up fiber connections for $50/mo. Monthly transfer limit is set 300GB but there isn't *currently* any charges for going over (they're planning to add one eventually).

    60. Re:You Know by Attila+Dimedici · · Score: 1

      Is that like when Obama said that "every economist from the left and right" says that his economic stimulus has saved or created 2 million jobs? When as far as I have heard only a handful agrees with that (and those are all on the left).
      If you are so sure that "natural monopolies" exist, please name two that came about without government intervention.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
    61. Re:You Know by Mr.+DOS · · Score: 1

      (Sorry for not replying sooner – I didn't notice this until just now.)

      I'm not trying to say resellers are useless; even if it all comes from one or two top-level suppliers, it's still some form of free market and hopefully pushes Rogers/Bell to a little more honesty than they'd have if the resellers didn't exist. My point is, though, that when the reseller's bandwidth is being capped/filtered in some way (i.e., upstream's upstream still has final say on what the bandwidth does), even an account on a reseller is pointless. For example, a friend of mine has Teksavvy DSL and BitTorrent is capped during the day because Bell has decided that's what their doing in his area, regardless of who's getting the bill for the bandwidth.

  2. Why is overflow so expensive? by Manip · · Score: 4, Insightful

    I like how the overflow bandwidth costs over 500% wholesale costs. $4.5 is just insane. I almost wonder if 3G bandwidth isn't cheaper than that. Just goes to show that they aren't doing this in order to offer everyone a good service, but rather to punish and blackmail moderate users into buying a higher tier subscription service.

    1. Re:Why is overflow so expensive? by Anonymous Coward · · Score: 0

      It's called "negotiating power", and they have it.

    2. Re:Why is overflow so expensive? by TheRaven64 · · Score: 4, Informative

      I like how the overflow bandwidth costs over 500% wholesale costs.

      I think you mean times, not percent. My host reserves the right to charge 4p/GB, which works out at about 6 Canadian cents (although they won't charge me if other users on the same connection don't go over their threshold and their upstream provider doesn't charge them). This is including their upstream provider's markup in their transit costs, so for a large ISP with peering arrangements the cost is likely to be closer to one Canadian cent per GB.

      Of course, that's ignoring the cost of the last mile bandwidth. The caps are, at least in theory, picked as arbitrary numbers that prevent the last mile connection from being saturated.

      --
      I am TheRaven on Soylent News
    3. Re:Why is overflow so expensive? by billcopc · · Score: 3, Interesting

      Dude, they punish and blackmail EVERY TIER. My internet bill is about $120 because I am one of those who consistently uses more than 95gb per month. According to Rogers, people who use that kind of bandwidth can only be evil pirates. According to my own traffic logs, I am a geek who really values offsite backups, remote desktop access and ferrying new content to/from my web server somewhere in Seattle.

      Rogers is ass, but they're the lesser of several evils up here. Bell's network conks out on a daily basis, even when it's up the speed is pathetic and latency is worse than my old 9600 baud. All the other "ISPs" are Bell resellers, cheaper but equally fucked - even the legendary TekSavvy is at the mercy of Bell's colonary spasms.

      And I have yet to hear any word about residential fiber up here. What Bell calls "Fibe" is just ADSL 2 and the fiber terminates at the DSLAM, like it has for 15 years.

      What do I want ? Simple. I want a 100mbit shared line in my building. They call this place "Silicon Valley North", well then where's my fucking pipe ?

      If I guess by the number of WiFi networks I've scanned, at least 25 tenants have broadband in my building alone. Now being a sysadmin, I know a thing or two about fiber, and I know that 25 times $50 a month is enough to bring a 100mb line here. With a bit of infrastructure, that could be aggregated up to a gbit line to service a few city blocks. It's certainly more bandwidth than Rogers is providing us.

      --
      -Billco, Fnarg.com
    4. Re:Why is overflow so expensive? by dallaswebdesign · · Score: 1

      To get an idea of what consumer bandwidth should cost, I look at Amazon's S3 offerings. They change $0.15/GB for bandwidth, and make money off of it. Like you said, this is completely ignoring the last mile, and I could see paying $1.50/GB as possibly reasonable... but $4.50? That's just ridiculous.

    5. Re:Why is overflow so expensive? by pnewhook · · Score: 1

      No. It's called business - they charge what the market can bear. When you buy a coffee for $2, do you really think it cost them that much? I had a friend in the coffee shop business and it cost him about $0.04 per POT for coffee.

      --
      Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
    6. Re:Why is overflow so expensive? by arekq · · Score: 3, Insightful

      The third party ISPs are not exactly Bell resellers.
      Their rent the ADSL connection from Bell but they have their own network and upstream providers.
      Having said that, yes, the ADSL scene is not looking good in Canada.
      The third party ISPs are not getting the faster ADSL2 service, and the fucking CRTC passed UBB to give even more power to Bell to screw customer and third party providers.
      I'll still choose third party ISPs, though. They still provide better service, and even though it looks like a losing battle, I think it's good to have someone to keep fighting against Bell.

    7. Re:Why is overflow so expensive? by Charliemopps · · Score: 5, Interesting

      The last mile is ALWAYS saturated. I've been working in the telcom industry for 15years now and watch from the inception of the internet until now. Back in the day it would have been unheard of to oversell a remote, but now it's almost sick what the industry will pull. I've worked for 3 phone companies and they all do the same crap. They'll have 50 people fed out of a remote, they'll sell 5meg connections to most of those people and then the remote will be fed by 2 or 3 T1s. There isn't a SINGLE customer in the remote that can get what they paid for... not a single one!! Then those T1's lead back to the CO, where hundreds more meet and is fed to a backbone that is, yet again, woefully under provisioned. When customers call and complain that they went to some speed test site and they are getting 500k or 1mb instead of their 5mb or 10mb they are paying for, the staff that answer the phone have to read off a script that states they can not guarantee the results from 3rd party sites... who knows whats wrong with those websites right? But oh wait, your ISP has their own speed test site! How great... but guess what, every router from you to that speed test site is QOS's to that IP address, and the website itself is hosted on the ISPs own backbone. Holy crap I hit 4 MB!! Wait... I'm paying for 5... So now the sales contracts have changed... you're not paying for 5mb, you're paying for "Up to 5mb!" yay! "We're upgrading you from your 2mb connection to our new "Up to 5mb!" but oh wait... you never even got 1mb all these years, and that hasn't changed.

    8. Re:Why is overflow so expensive? by Anonymous Coward · · Score: 2, Informative

      TekSavvy is not a Bell reseller. It uses Bell's last-mile connection and GAS (Gateway Access Service), but subscribes to its own backbone providers. It has also started laying its own fiber in a few small communities. For those with an interest in Canadian ISPs, it is very important to not spread the myth that TekSavvy is a Bell reseller, as this is what allows Bell to whine and complain to the government about how they were not allowed to charge TekSavvy per GB used by TekSavvy customers.

      Unfortunately, the government has now approved Usage Based Billing (UBB), which will allow Bell to start charging TekSavvy per GB used, which essentially removes all need to go with an independent ISP altogether, even though TekSavvy was paying for its own backbones, separate from Bell.

    9. Re:Why is overflow so expensive? by MoonBuggy · · Score: 2, Interesting

      In that case it sounds like there's a gap in the market waiting to be filled, and that means profit to be made. You could be the guy making that profit, not to mention getting the connection you wanted in the first place. It'll take a bit of work, but giving the middle finger to the entrenched pseudo-monopolies could be a rather satisfying way for a geek to make a living!

    10. Re:Why is overflow so expensive? by billcopc · · Score: 1

      Ok so the "reseller" shorthand is inaccurate, and yes I know how it actually works with TekSavvy renting transit over the DSLAM only. The problem is Bell is still involved in the process, and as we have seen, Bell has taken advantage of that position to throttle other people's traffic in a very anti-competitive fashion.

      I still think the solution to all these moronic issues is to dissove both Bell and Rogers and assimilate them back as government-owned services. At best, for-profit utilities do not benefit anyone but the stockholders. At worst, they funnel too much power and control into narrow and untrustworthy cartels.

      --
      -Billco, Fnarg.com
    11. Re:Why is overflow so expensive? by billcopc · · Score: 1

      Hey I'd love to! Just put up about $50M in start-up capital and I'm there :P

      --
      -Billco, Fnarg.com
    12. Re:Why is overflow so expensive? by Anonymous Coward · · Score: 0

      On the other side of the scale, i pay ~US$200 for a 10Mbps/512Kbps uncapped cable connection in Jakarta (Indonesia) - it's 'relatively' stable, but definitely not comparable to the my Rogers connection back home. I'm Canadian, but I've been living out here for a while - when I do get back to Toronto, I'll be more than happy to pay that for a 25MBps connection, unlimited...

      I want high bandwidth, and I want unlimited usage - as long as an ISP has that, they're golden in my books. $100 base service fees + $50 maximum overusage charges seems reasonable to me. Both the wifey and I spend a lot of time on the net - we both work from home, we're both heavy gamers, and are both relatively modest with respect to other spending. $150/ month seems pretty reasonable.

      And no, I don't work for a telco (but i do design telco data networks and real-time billing infrastructure). Yes, I do hate some of the products I design, since I'd never want them used on my own connection...

      ~peace

    13. Re:Why is overflow so expensive? by cacba · · Score: 1

      A retail stamp is 57 cents, why doesnt netflix just mail it? Canada, the land of the oligopoly.

      For 4.50, they could burn->ship->self destruct a dvd and provide higher quality video.

    14. Re:Why is overflow so expensive? by cgenman · · Score: 1

      Don't worry, with the advent of Netflix streaming, soon you'll be an evil video-watcher.

      We've hit 50GB this month streaming about 1 hour of television a night + 10 GB offsite backup. Anyone with a full household and netflix can expect to stream much, much more than that.

      The more common those usage patterns become, the more high-bandwidth users seem normal. And then hopefully we'll start seeing offsite backup services with the bandwidth to actually support the damned services they sell.

    15. Re:Why is overflow so expensive? by nurb432 · · Score: 1

      Why? Because they can.

      --
      ---- Booth was a patriot ----
    16. Re:Why is overflow so expensive? by Anonymous Coward · · Score: 0

      I'll tell you this. I heard it from this very website so it's worth passing along. Switch to teksavvy. They're cheaper and better than Rogers.
      I'm mainly vouching for teksavvy since they're who I've switched over to. I think Yak also offers the same setup. They're worth looking at too.

      There are better ISPs out there than Rogers and Bell and they're happy to have your business.

    17. Re:Why is overflow so expensive? by hedwards · · Score: 1

      That's not an accurate analogy. When I go out to buy coffee, the coffee doesn't cost $2, but unless you're buying from a squatter, they've got other expenses. Electricity, rent, wages, heating, taxes and such, the actual cost of the food is one of the cheapest parts of the equation.

    18. Re:Why is overflow so expensive? by Maestro4k · · Score: 1

      Don't worry, with the advent of Netflix streaming, soon you'll be an evil video-watcher.

      No he won't, they'll still claim those going over their quotas are evil pirates because that's easier to justify publicly than saying they just watch too much online video. Limits as small as Rogers is using have nothing to do with stopping the top 1% of users (another saying ISPs are fond of trotting out) "abusing" their bandwidth and everything to do with padding the company's bottom line while trying to make it look like they aren't raising the actual monthly bill. (Since all the extra money gets hidden in overages, but the basic amount charged is the same.)

      What will probably happen is that in a year or two so many people will be going over their quotas thanks to online video, and raising such a fuss about it, that Rogers will be forced to raise their caps. But even then they won't say that's why they're raising them. No, it'll be something about "improving our service" or some other marketing twist.

    19. Re:Why is overflow so expensive? by Idarubicin · · Score: 4, Informative

      I had a friend in the coffee shop business and it cost him about $0.04 per POT for coffee.

      I think it's neat how you still keep in touch with your friends who live in 1963.

      Green coffee beans trade at wholesale prices of somewhere upward of one dollar per pound on international markets. Specialty, fair trade, organic, or higher-grade beans will cost more.

      Let's assume that your friend is using a small, 50-ounce coffeepot. Figure that will take a couple of ounces of ground, roasted coffee. Two ounces at one dollar per pound is a bit more than twelve cents' worth of green beans. That assumes that there is no cost to roast the coffee, package the coffee, store the coffee, or deliver the coffee; it also ignores the fact that coffee is actually trading closer to $1.66, and that it will lose another fifteen percent of its mass when roasted.

      Heck, if the barista making the coffee earns $7.25 an hour (the U.S. federal minimum wage), then four cents pays her for a hair less than twenty seconds of work. I hope that you're not expecting anyone to spend time to wash those coffeepots and mugs. If the coffeemaker draws 1200 watts, and electricity is ten cents per kWh, then the ten minutes it took to brew the pot just burned through half our budget: 2 cents.

      --
      ~Idarubicin
    20. Re:Why is overflow so expensive? by Jah-Wren+Ryel · · Score: 1

      According to Rogers, people who use that kind of bandwidth can only be evil pirates. According to my own traffic logs, I am a geek who really values offsite backups,

      So that's what they are calling it now!

      --
      When information is power, privacy is freedom.
    21. Re:Why is overflow so expensive? by sjames · · Score: 1

      But in a healthy market, isn't "the invisible hand of the market" supposed to drive the price down to the costs? There sure seem to be a lot of unhealthy markets around!

    22. Re:Why is overflow so expensive? by Anonymous Coward · · Score: 0

      You realize Teksavvy now rents out cable internet. good cap's fair prices.... but they need to put down lines so you might have to wait a bit (depending on where you live).

    23. Re:Why is overflow so expensive? by Anonymous Coward · · Score: 0

      Dude, they punish and blackmail EVERY TIER. My internet bill is about $120 because I am one of those who consistently uses more than 95gb per month. According to Rogers, people who use that kind of bandwidth can only be evil pirates.

      Holy crap, they are screwing you. I can download 100GB a day (some days I do, most I don't) and I only pay $60 or so to Verizon (Fios rocks!)

    24. Re:Why is overflow so expensive? by rikkards · · Score: 1

      Zip.ca (the incumbent equivalent of Netflix in Canada) also announced they will be doing streaming as well. I am waiting to hear if anyone teams up with Rogers (or even better Rogers gets involved (although that might be considered anti-competitive)).
      Right now I have their Extreme package which is 12Mbps/95Gpermonth (new customers get 15Mbps/85Gpermonth). Once they get streaming working I may up to the next tier which is 22Mbps/125Gpm.

    25. Re:Why is overflow so expensive? by zippthorne · · Score: 1

      I don't know if you're aware of this (perhaps you've only just recently gotten an internet connection, and had no friends over the previous decade), but Netflix's business model is to send polycarbonate disks by mail. They also have a download service for the impatient, but their primary business is still stocking a massively broad library of media and mailing it to people a disk at a time.

      They don't kill the disks, though. It turns out it's cheaper (due to the licensing, I assume) to send return envelopes with them

      --
      Can you be Even More Awesome?!
    26. Re:Why is overflow so expensive? by MoonBuggy · · Score: 1

      You raise a fair point. I must admit, though, I'm now sitting here wondering how difficult it'd be to present a business case to attract that kind of investment...

    27. Re:Why is overflow so expensive? by John+Hasler · · Score: 1

      > There sure seem to be a lot of unhealthy markets around!

      Yes, government regulation sees to that.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    28. Re:Why is overflow so expensive? by phillipsjk256 · · Score: 1

      I thought CRTC 2009-657 was bad, allowing Bell to charge resellers $1/GB over 300GB: per customer. Most webhosts in Canada charge $3/GB or less; and even that is expensive. It appear bandwidth is getting more expensive, not less expensive in Canada.

      After that decision, I priced using Avian carriers for high bandwidth, high latency connections:

      • About 10 cents per GB.km; cost increments by whole Gigabytes, minimum distance 10km.
      • Moving 100 GB down the Edmonton-Calgary corridor would cost ~$3000.
      • Parcel rates would be costed on a per flight.km basis (So you can save using your own USB key).

      The difficulty is that the pigeons would require couriers to move them to their starting points. If the data is really not time-sensitive, why not use a courier to start with?

      Another concern is that for long distances, fibre-optic may be cheaper; even at the inflated rates.

    29. Re:Why is overflow so expensive? by sjames · · Score: 1

      Yeah, I sure wish they'd quit regulating those $0.04 pots of coffee into $2 cups.

    30. Re:Why is overflow so expensive? by cacba · · Score: 1

      I do realize that, however they are only doing streaming in Canada.

      Netflix started mailing disks then started to transition to streaming. While in Canada it would cost me 4.50, near the $5 monthly fee from netflix, to download 1GB (~1 movie at CD quality).

      At DVD quality (4GB), they could buy you your own copy of the new release and ship it to you!

      This is just crazy. Why does this happen? Monopoly pricing. Btw, its better if they destroy the disk preferably with flames.

    31. Re:Why is overflow so expensive? by ArsonSmith · · Score: 1

      I realize that I buy 3 times the normal amount of food but why does my grocery store want to charge me more for it? I should still be able to pay the normal amount of money for 3x the food.

      --
      Paying taxes to buy civilization is like paying a hooker to buy love.
    32. Re:Why is overflow so expensive? by edjs · · Score: 1

      That is not, however, the business model they are bringing to Canada, where it will just be the Internet delivery model.

    33. Re:Why is overflow so expensive? by Attila+Dimedici · · Score: 1

      You obviously don't have any idea how many regulations a coffee shop has to follow. And as someone else responded to the OP there are a lot of other expenses to running a coffee shop.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
    34. Re:Why is overflow so expensive? by DirtyCanuck · · Score: 1

      I think your problem is that you are using the packaging setup for residential services.

      Now if you use the Small Business packages you will find it to be much more for your money.

      I know Cogeco does charge residential overage but absolutely does not charge extra for business overage.

      Customer service tends to be friendlier when you are a "Business" as well. They also don't verify that you are a business so it's simply a matter of choosing that package.

      http://your.rogers.com/business/productsservices/internetservices/access/businessinternetaccess.asp
      http://www.cogeco.ca/cable/on/en/business/internet/forfaits.html
      Compare them yourself and you will shake your head at why somebody would pay for the residential package.

    35. Re:Why is overflow so expensive? by stanlyb · · Score: 0

      I used to have the same bills. Go to teksavvy.

    36. Re:Why is overflow so expensive? by TheRaven64 · · Score: 1

      You don't say what country you're in. In the UK, I'm paying for a 10Mb/s connection. I've just moved house - before I moved I was getting 1.1MB/s sustained download speeds, now I'm getting 1.2MB/s. I also replaced my router (Apple Airport base station, replaced with a PC-Engines WRAP running pfSense), so that might have made a difference, but even when it was slow I was never in a situation where I couldn't saturate the link. I often couldn't get the full speed of the link from a single server, but I could always add more connections until I got to the 1.1-1.2MB/s limit. At the very least, one person on the segment could get what he paid for...

      --
      I am TheRaven on Soylent News
    37. Re:Why is overflow so expensive? by AK+Marc · · Score: 1

      The last mile is ALWAYS saturated. I've been working in the telcom industry for 15years now and watch from the inception of the internet until now.

      Your always is wrong. Try working in Alaska. Full rate ADSL is possible, but the links out of the state were the congested point for years, and now that they've been expanded recently, the links from the telcos to those lines are congested for everyone who isn't the owner of those lines (as the costs charged are well above the rest of the US. But the last mile? That's comparatively empty. So you may be right in general. But in absolute terms, you should stay away from absolutes like "always" especially when you put it in caps and are wrong. You even mentioned that the uplink could be congested as well. But in some cases it's only the uplink that's congested, not the last mile.

    38. Re:Why is overflow so expensive? by AK+Marc · · Score: 1

      If I use three times the amount of water, my bill doesn't change. The cost of the infrastructure greatly trumps the cost of what's provided. So I get unmetered water. If that can be done, why should my bits, which are free to a company large enough, be charged for?

    39. Re:Why is overflow so expensive? by Anonymous Coward · · Score: 0

      That's funny, because things are actually working for me here in Germany.

      I pay for a 16 Mbps downstream (and 1 Mbps upstream), and I get exactly that: with sufficiently large downloads, I regularly hit 1600+ KB/s, which, including things like TCP/IP overhead etc., I think is fair enough.

      I also don't have a transfer volume cap. I used to use on the order of 150 GB/month for several years, and never even so much as heard from my ISP about it. These days, I'm using less, but probably still a lot - between video downloads (e.g. from Vimeo), MMO gaming and regular browsing, there's still a lot of data being transferred. How much exactly? I don't know, and I don't care, and neither does my ISP.

      Now, I don't want to come across as smug, mind you, and I also don't want to say that since it isn't a problem here, it can't be a problem anywhere else either if you only find the right ISP. But it's not unheard of for this sort of thing to be handled differently.

      And FWIW, I'm with the second-largest ISP on the German market, so it's not an issue of finding a quirky geek shop, either.

    40. Re:Why is overflow so expensive? by w_dragon · · Score: 1

      I am metered for my water. I pay for the number of cubic meters I use. Water is a scarce resource for most of the world, why would you expect it for free?

    41. Re:Why is overflow so expensive? by mrobinso · · Score: 1

      Unfortunately, the government has now approved Usage Based Billing (UBB), which will allow Bell to start charging TekSavvy per GB used, which essentially removes all need to go with an independent ISP altogether, even though TekSavvy was paying for its own backbones, separate from Bell.

      The UBB decision has not been made yet by the CRTC, and neither has the decision been made on Bell's R&V (asking the CRTC to force UBB on cable subscribers).

      I guess the CRTC needs a little more time to ensure the proper pockets get lined and the right pork gets lifted into the barrel.

      --
      -- Karma whore? You betcha. --
    42. Re:Why is overflow so expensive? by Joel+Brown · · Score: 1

      Zip.ca is already partnered with Rogers. Rogers Video stores are closing all over the place and Rogers is pushing people in the direction of Zip.ca. They know that the world (including Zip.ca) is moving in the direction of the Netflix model and they are just cynically pushing their customers into higher (more expensive) tiers. They do it with TV and with cell phones too. Where they are the cable provider they have a duopoloy and they run it like a monopoly.

    43. Re:Why is overflow so expensive? by Smauler · · Score: 1

      Heh, that's nothing. My mobile broadband cost £15 per month for 15Gb. Overflow is.... £10 for 100Mb. I make sure never to go over my monthly 15Gb.

    44. Re:Why is overflow so expensive? by AK+Marc · · Score: 1

      Water isn't scarce. Nearly every major city is situated on a river or lake (Phoenix, AZ and a couple of cities where the rivers/lakes moved/dried up are the only exceptions I can think of). Unless you build a massive city in a desert on a stream, water isn't that hard to come by (Southern California, I'm looking at you). So why should I expect to pay for something being pumped out of the mountains and falling from the sky for free? A charge for the hardware that purifies it and delivers it is reasonable, but the actual cost for them to get the water itself is free, unless you live in an area using desalinization. But that's a billing choice. My point is that, on a practical examination, you are wrong. Water is delivered unmetered in plenty of places. So an analogy with that an bits indicates to me that bits should be delivered for free as well.

    45. Re:Why is overflow so expensive? by JCCyC · · Score: 1

      Yeah, first thing I thought was "Wait, there's a maximum? And it's a mere $50? Cool!"

      Essentially, for heavy downloaders (*cough*gajilliondistros*cough*) it's an unlimited flat-fee plan.

      Doesn't change the fact that they're jacking up prices to cash on Netflix, though.

    46. Re:Why is overflow so expensive? by pnewhook · · Score: 1

      Green coffee beans trade at wholesale prices of somewhere upward of one dollar per pound on international markets.

      No, it actually trades at $0.04 per pound according to the link you sent me http://data.tradingcharts.com/futures/quotes/KC.html(those units are dollars per contract size so it would be $166 per 37500lbs, not $1.66 per pound).

      Since your initial assumption was wrong, the rest of your analysis is similarly wrong.

      I stand by my $0.04 per pot.

      --
      Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
    47. Re:Why is overflow so expensive? by Idarubicin · · Score: 1

      ...units are dollars per contract size so it would be $166 per 37500lbs...

      Wow - that's remarkable. I totally misread the wholesale price of coffee; I apologize for the misleading subsequent numbers.

      Since your initial assumption was wrong, the rest of your analysis is similarly wrong.

      I stand by my $0.04 per pot.

      I'm still surprised that your friend is able to get his hands on roasted, ground coffee for less than a buck a pound. (Generally the big markup is in the roasting.) Even at a miserly 30 cents a pound, he's blowing through the entire four cents right there.

      And I'd be surprised if he's paying his employees less than minimum wage, so there's another four cents (if brewing a pot is a nineteen-second job).

      Washing each mug (or loading and unloading it from the dishwasher) is another ten-second job, so that's two more cents -- or the disposable cup's going to cost a couple pennies. And there's eight of those cups in the pot.

      And I wonder where he's getting the free electricity.

      And I'm still neglecting what are probably the real big costs; things like the building lease, the heat, the lights. Assuming disturbingly inexpensive, crappy, watery coffee, served in a magic cost-free container, I can see four cents a pot as a marginal cost of beans. But it's far from an accurate reflection of what that pot costs to serve.

      --
      ~Idarubicin
    48. Re:Why is overflow so expensive? by pnewhook · · Score: 1

      Agreed he's probably not talking into account building lease or labour, just materials cost, so you are correct marginal cost would be more accurate.

      Also power rates here are about 6-7c per kWh, but still in the ballpark of what you say.

      Regardless of the actual numbers, the cost you pay is nowhere near the actual cost of a cup of coffee. Markups are part of business.

      --
      Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
    49. Re:Why is overflow so expensive? by Demonantis · · Score: 1

      What would be awesome is if the government handed you that start up money for pretty much gratis.

    50. Re:Why is overflow so expensive? by pnewhook · · Score: 1

      Oops I screwed up. It's actually $0.004 per lb.

      --
      Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
  3. A comfortable duopoly with no oversight by Anonymous Coward · · Score: 0

    The CRTC’s mandate is to ensure that both the broadcasting and telecommunications systems serve the Canadian public.

    The CRTC is owned by Bell and Rogers. That is all.

  4. Sounds like a dick move by jbigboote · · Score: 1

    No surprise, coming from Rogers.

    1. Re:Sounds like a dick move by Anonymous Coward · · Score: 0

      No surprise, coming from a ______________*.

      * Fill in the blank:

      a. telephone company
      b. cable tv company
      c. wireless communications company
      d. television broadcasting company
      e. publishing company
      f. multi-billion dollar company
      g. any or all the above

  5. 15 GBs? What is that? A little over 3 movies? by countertrolling · · Score: 1

    That sucks! Maybe Netflix should offer lower quality, smaller files, while you Canadians get up and raise holy hell about the lack of competition for internet access, even if that means the government should offer some.

    --
    For justice, we must go to Don Corleone
    1. Re:15 GBs? What is that? A little over 3 movies? by Anonymous Coward · · Score: 0

      It is 1 and a half if you rent movies in HD on the Xbox.

  6. Ummmm. Ouch by Sycraft-fu · · Score: 4, Insightful

    I can understand limits on consumer lines. You can have fast and cheap, but not all the time if you want fast all the time it costs more. Ok, but that still needs to be a reasonable amount. The 250GB cap Comcast does is quite reasonable. That's enough to do a whole lot and never get near it. Mainly the compulsive torrenters are the ones affected. But 15GB? That is just stupidly low. You can hit that without Netflix. Surf the web regularly, watch Youtube, download some game patches and you are there.

    Talk about unreasonable :P.

    1. Re:Ummmm. Ouch by Anonymous Coward · · Score: 0

      15GB a month is approaching what I used to achieve downloading over a 56k modem on a freephone AOL dial-up account, back around 2000/2001.
      Night and day that beast was downloading warez at 4 to 5 kB/s

    2. Re:Ummmm. Ouch by stretch0611 · · Score: 5, Interesting

      Comcast's 250gb cap is reasonable? No it isn't, it is just a way for them to avoid investing more money in building their network and in addition protect their own movie service.

      Between downloading patches, linux distros, and porn along with working from home connecting to remote machines, I have come up against that limit without netflix or any other movie streaming. (And this is all legal activity with bit torrent only being used for linux distros.)

      Now if you add to that netflix or some other provider, add an additional tv or two, how much bandwidth can a family of four people use? They can easily break the 250GB barrier. (I did it alone.)

      And this is today... in the future we will be expecting lossless HD video, video calling, and sharing home movies with friends and relatives instead of just pictures. Online games are just going to require more and more bandwidth and who knows how much bandwidth the next killer app will use or how addicted the next bunch of morons will be to the website that eventually slays facebook.

      Comcast and all the others want to protect their monopolies (or duopolies as appropriate) and to increase their profit margins with the least bit of effort. The cost of bandwidth is in building it, it does not cost more to transfer extra bits over the network.

      --
      Looking for a job?
      Want your resume written professionally?
      DON'T USE TUNAREZ!!!
    3. Re:Ummmm. Ouch by phantomfive · · Score: 1

      I don't think it's that bad, actually, because they offer different plans. If all you're planning on doing is watching a few youtube videos and checking email, why should you pay the same as someone who is using their internet connection to watch movies every night? You shouldn't, it's not fair, and this plan is marketed at those who are low-internet users (this should be obvious). If you need more than 15GB, it is not a problem, just move up to the next plan.

      If you look at their plans, you can see that they offer a range of plans. Decide how much you need in a month, and choose the right plan for yourself. If you choose a lower plan and go over every month, then you are just stupid. The $4 per GB everyone is complaining about is an overage charge, not a bandwidth charge. It's because you said you were going to stay in a certain range, and got a good deal because of it, then didn't stay in the range you said you would. If you're going over the limit regularly, just move up to the next level. It's not like they are charging $4 for every GB.

      Now, the prices in general might be a little higher than around here, but the internet speeds are a lot higher than around here too. So I think it would be hard to accuse them of price gouging. If someone knows what their actual costs are and can show that they are ripping people off, it would be interesting to hear, but don't start whining just because you don't like someone charging you money. Their prices aren't that high.

      --
      Qxe4
    4. Re:Ummmm. Ouch by billcopc · · Score: 1

      FTA:

      “ensure we are giving those with higher demands the option to choose more speed or bandwidth while ensuring those whose needs are not as great to have lower priced tiers,”

      And yet, they are lowering the cap on the "Extreme" service by 12%.

      For comparison, I push out an average of 4500gb a month on my colocated web server, and it costs less than my residential cable internet. What Rogers is charging for overage is about 200 times my relatively high bulk cost, considering I'm small peas in the colo world.

      --
      -Billco, Fnarg.com
    5. Re:Ummmm. Ouch by Fumus · · Score: 4, Insightful

      Game patches? Just download A game you bought from Steam. Or better, a free weekend promo on Steam. They offered a free weekend of CoD:MW2 which was 11.2 GB. Then Serious Sam HD weighing 2 GB. Then insane price cuts for 24 hours on random games which each easily was over 5 GB. The world has gone digital. You can easily download 25+ GB a month by just buying a few older games at random Digital Download sellers like Steam, Direct2Drive, Impulse, and others.

    6. Re:Ummmm. Ouch by DurendalMac · · Score: 1, Troll

      Comcast's cap is perfectly reasonable. Very, VERY few people will ever hit it. Period. You've been torrenting like a madman if you actually hit that. I do torrents, Netflix, and many other things, and I've never hit the 250GB cap or come close.

    7. Re:Ummmm. Ouch by KDR_11k · · Score: 1

      Hell, I can hit 15GB of legal data in a day when Steam has a really good sale (in fact the amount of data is more limited by my fairly slow DSL connection and the time I'm willing to keep the PC running on a day than the amount of data available). That's regular consumer stuff, nothing especially geeky. Games are around 5GB a piece these days and good Steam sales can get them down to less than a fiver a piece.

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    8. Re:Ummmm. Ouch by Anonymous Coward · · Score: 0

      uploading via ftp / bittorrent / ed2k / whatever at a paltry 100kBps (to leave 28kBps for web browsing, games, download overheads) will put you over 260GB per month without a single byte of downloading factored in. this assumes your shitty U.S. ISP even provides you the 1mbps upstream rate to do this. what makes your habits so special that they should be used as justification for arbitrarily restricting how much data people can move with their internet connections?

    9. Re:Ummmm. Ouch by Sycraft-fu · · Score: 1

      Understood, but buying games as such is still a bit of a geek thing. Don't believe the hype that most sales are digital, they aren't. That recent "study" was actually just a poll takes online. Hmmmm, selection bias much? According to publishers, retail still dominates, about 4 of every 5 sales.

      My point was simply to be that you can easily run over your cap with normal, non "power user" activities. You don't even need Steam or Netflix to hit 15gb. The plan is insufficient for everyone but extremely casual surfers.

    10. Re:Ummmm. Ouch by Fumus · · Score: 1

      I didn't want to undermine your point. I just wanted to note that one random game can be over a third of your limit. And that can be free too.

      As for the poll, meh. Retail is still king for consoles, but when I see TES4: Oblivion GOTY Edition at Steam for something like 7$ then yeah. Retail can dream on.

    11. Re:Ummmm. Ouch by Sycraft-fu · · Score: 1

      I personally buy a ton of games online, I've 40 or so on Steam, probably 30 on Impulse. However I buy a ton of games in general, and I'm generally technically adept and happy to use new technologies. I'm just pointing out that as of yet, it is a "niche" thing. It is maybe 20% of sales. Nothing to sneeze at, but still the minority.

    12. Re:Ummmm. Ouch by Anonymous Coward · · Score: 0

      Dude, I am not some pirate mastermind and my up+down bandwidth is around 1TB/month. While I could live with Comcast's cap for their $20/month promo pricing for now, what about the future? They really need to make some effort to upgrade or we'll have the same cap in 2050 when Netflix wants to stream 100TB holographic movies.

    13. Re:Ummmm. Ouch by poptones · · Score: 1

      15 GB a month is 500MB a day - virtually the same as allocated by the satellite ISP country folks around use to get internet to their homes. I think if I was stuck on something like that I'd be rounding up a few neighbors to form a co-op...

    14. Re:Ummmm. Ouch by Nemyst · · Score: 1

      Give me a break and try to look around yourself. 250gb is plenty for most purposes and I can barely believe you Americans complaining about such a high cap when in Canada the highest you get is around 80gb with excessive fees if you go higher than that (and that's for already extremely expensive services).

      Get over the cap you've got, hearing the whines about Comcast just makes me want to punch someone when you compare with what others get.

    15. Re:Ummmm. Ouch by linzeal · · Score: 1

      20% of 10 billion is something to sneeze at, especially when you have no brick and mortar presence to pay for. There is no where for it to go but up.

    16. Re:Ummmm. Ouch by thegarbz · · Score: 1

      Understood, but buying games as such is still a bit of a geek thing. .

      Welcome to the internet, We hope you enjoy your stay. Careful though there may be geeks around.

    17. Re:Ummmm. Ouch by Dhalka226 · · Score: 1

      I don't disagree with you, but if you plan to buy a game or more per month that you're going to download, maybe the Lite plan isn't for you. You're not exactly a light user at that point. Of course that will shift as time goes on since it's not like this Internet thing is going away, and I still think it's sleazy to be reducing limits at all (what, did bandwidth suddenly spike in price?) much less the timing of it.

      I once read that the Tampa Bay Rays baseball team doesn't have a payroll budget per se; rather, they have a three-year budget. In years where it doesn't feel they have a chance to contend, they dump salaries and save as much money as possible for the next years. If they feel they have a chance, they're relatively free to add payroll for the run. It also allows them to plan ahead. If they spent $X in year one, $X + $30MM in year two then they know exactly what their budget is going to be in year three. Then they re-evaluate and set a new three-year budget.

      I'd like to see ISPs adopt a similar approach. I DO think there are legitimate reasons for even a Lite user to occasionally exceed their cap and $4/GB overage is fairly harsh to me. If they're doing it all the time, the Lite plan isn't for them and they need to either upgrade or deal with the costs. But if the download window was 45G/3 months instead, for example, there's some forgiveness baked in. Maybe you use 5G/mo on average, well within the plan, but you occasionally do buy that Steam game that eats up your entire limit in one fell swoop. 5GB + 25GB + 5GB still puts you under the cap with no overages, rather than "you ripped yourself off" + "you owe us $40" + "you ripped yourself off."

      Of course that's bad for the ISPs' bottom lines in general, doesn't allow them to game their capacity so much because it actually encourages users to at least occasionally use their limits, and it doesn't help them to, you know, suppress competition to their addon services so I don't see it happening. It would be quite fair, though.

    18. Re:Ummmm. Ouch by Anonymous Coward · · Score: 0

      You, the parent and everyone else seem to be missing one important thing here. This plan is a Lite plan. Meant for grandma and grandpa, who might check email, maybe get directions, google 2 things a month, and maybe, just maybe, use FaceBook. This is not meant to be a full use connection, and people seem to miss that point.

    19. Re:Ummmm. Ouch by Anonymous Coward · · Score: 0

      No, 250gb is not reasonable. If you're the typical modern user, you probably stream music. Download music. Download videogames. Download podcasts. Download video podcasts (which are as much as 1gb each in high quality). Watch a netflix movie or two per day. Play videogames online Use youtube, etc. Downloading HD movies from PSN or XBOX/Zune are around 9gb each. Downloading XBOX 360 on demand games are around 5-9gb each.

      I just downloaded four games on my Steam account this week. That took more than 30gb. I subscribe to a few dozen podcasts. More than a couple are hour long video podcasts which are near or over 1gb each. That's another 4gb a month per one of those podcasts. I watch a netflix movie every couple of days. My girlfriend watches a netflix movie almost daily. My young brother who is living with us through school watches a netflix movie almost every day. We stream a lot of music (Pandora, etc). I use a VPN to connect into the office a lot. I backup a lot of data through Backblaze.

      I'm not doing anything extraordinary and I easily surpass half a terabyte a month. I'd gladly pay more money for more bandwidth. I'd pay maybe 50% extra cash to double my bandwidth. But I'm not going to run out of my bandwidth after downloading one videogame or movie and then pay $40 for the bandwidth to download an HD movie (that I already might have paid $10 for). I'm not going to pay $50 for a game on Steam, just so I can pay another $30 to download it. And I'm sure not going to spend $4 to download one video podcast (which is itself free).

    20. Re:Ummmm. Ouch by Anonymous Coward · · Score: 0

      If "very very few people will ever hit the cap", then there should be plenty of available bandwidth and Comcast and other providers shouldn't care how much bandwidth just a few users consume. After all, if all the 98% of users do is email their grandma and read drudgereport and nothing else, then, gosh, surely there's enough bandwidth for that already?

      You are not using netflix or anything else if you haven't hit the 250gb cap once, must less repeatedly. I just downloaded Star Craft II via digital pre-order and it consumed almost 12gb of data (7gb down and 5gb up -- Blizzard uses a bit torrent downloader). The other members of my household have each watched at least one netflix film today, which is another 5gb. I just updated my iTunes and downloaded about 4gb worth of podcasts (Diggnation alone was about 700mb). As we speak, I'm also downloading two games on Steam (another 10gb) and by the time I go to bed, I wanted to download an XBLA (500mb) game as well as an On Demand game (6gb). I also spent a couple hours watching Quicklooks on GiantBomb.com (each 30m video about 500-1000mb). This is more or less an average day around here.

      That's about 35gb in the last 24 hours and that doesn't include web browsing or anything else (we have two telecommuters here and someone who practically lives on youtube -- ugh). I imagine that consumes a lot of bandwidth, too.

      Don't assume that just because all YOU do is email your grandma and play Peggle that everyone else is the same or should be the same or should live under the same constraints. I deserve to have affordable consumer options that meet my needs every bit as much as you do. Telling me that I'm using too much bandwidth is like bitching that I make too much money. It's really none of your business.

    21. Re:Ummmm. Ouch by Anonymous Coward · · Score: 0

      The problem is if you go over it the prices they charge are unreal. They don't reflect the actual costs. They should less than what you are paying for service already per GB. Not more given you are investing more money into the company that they can though go and put into infrastructure. Other customers aren't. There is no better customer than one in which you can sell more services too. The customer who purchases less is never as good of a customer. You should charge them more.

    22. Re:Ummmm. Ouch by Anonymous Coward · · Score: 0

      I can understand limits on consumer lines.

      I can't, and I don't have to.

      I pay approximately USD 43 a month for a slow-ish (can't get anything faster with my current copper cabling) ADSL connection (8Mbit/s down, 1Mbit/s up). For that I get excellent reliability and a fixed IP address. I also get no limits whatsoever. I can run servers (I have a web server and manage my own mail, so I have incoming smtp as well) and can max my bandwidth 24/7 if I want to. (I do so from time to time, but not always.)

      So:
      - I have a consumer line.
      - I pay for connectivity with a certain bandwidth.
      - I get no artificial limitations on top.

      I fail to see why I should "understand" or accept anything else.

      Note: I live in Sweden.

    23. Re:Ummmm. Ouch by TheRaven64 · · Score: 1

      Listening to a 128Kb/s Internet Radio stream for 8 hours a day will put you just under that limit. Check your email periodically, and you're over.

      --
      I am TheRaven on Soylent News
    24. Re:Ummmm. Ouch by Anonymous Coward · · Score: 0

      The Internet pricing and deals in US and Canada are worse than those in a 3rd world country. I'm a westerner who lives in Thailand. I pay $25 USD a month for 6Mbit ADSL line with NO cap. I'll guess it is the lack of competition in North America that is the reason.

    25. Re:Ummmm. Ouch by gfreeman · · Score: 1

      when in Canada the highest you get is around 80gb

      Rogers offers 175GB. I'm on a Rogers 125GB plan myself.
      Shaw offers a 250GB plan.

      --
      Ceci n'est pas un sig.
  7. Proctotyping by Anonymous Coward · · Score: 0

    Contemplate the Rogers logo: Powerful red sphincter muscles, and you; the white square in the middle.

  8. bill by bandwidth used by Anonymous Coward · · Score: 0

    Why don't ISPs bill home users by the amount of bandwidth used so the users don't pay for the bandwidth they don't use? you could also add a connection fee to the bill as well. They could offer speed tiers for the users so the faster the connection, the more expensive the amount per GB.

    1. Re:bill by bandwidth used by westlake · · Score: 1

      Why don't ISPs bill home users by the amount of bandwidth used so the users don't pay for the bandwidth they don't use?

      Because users like simplified billing and a flat monthly rate - with no surprises on next month's bill.

    2. Re:bill by bandwidth used by billcopc · · Score: 1

      Why don't cities bill pedestrians and motorists by the number of miles they've traveled so the bedridden and terminally-handicapped don't pay for streets they don't use ? You could also add a door-crossing fee to the bill as well. They could offer weight tiers for the users so the fatter the walker, the more expensive the amount per mile.

      The internet has evolved to a point where it is seen as a public utility. It should be offered, managed and subsidized like any other public utility. Governments build roads and waterworks, each of which are orders of magnitude more costly to deploy and maintain than even the most exotic data networks.

      If our government can piss $1B on a moronic G20 meeting and related psyops, surely they could spend that money to build a national ISP that makes Rogers look like a science fair runner-up.

      --
      -Billco, Fnarg.com
    3. Re:bill by bandwidth used by Anonymous Coward · · Score: 1, Insightful

      Why don't cities bill pedestrians and motorists by the number of miles they've traveled so the bedridden and terminally-handicapped don't pay for streets they don't use ? You could also add a door-crossing fee to the bill as well. They could offer weight tiers for the users so the fatter the walker, the more expensive the amount per mile.

      This is done in the USA. It is called gas tax and title taxes. Also, heavy haulers pay significantly more.

    4. Re:bill by bandwidth used by DrGamez · · Score: 1

      What an awful way for mom to figure out her machine has been hijacked and sending spam near non stop for the last month.

    5. Re:bill by bandwidth used by SomeKDEUser · · Score: 1

      Because bandwidth costs nothing! Or rather, it costs a fixed price in maintenance, plus an upfront investment.

      Having people pay per usage is basically saying you can reasonably expect people to give you money for exactly nothing in return. That is not how the market is supposed to work...

      Oh well, this is what happens when you have a combination of information asymmetry (dumb users) and a quasi-monopoly (rogers).

      I use primus. No cap, and acceptable bandwidth. Too expensive compared to Europe, but what can I do?

  9. Time to jump ship by kaptink · · Score: 1

    Time to jump ship by the looks of things. Best vote with your choice of ISP.

    --
    Those who can, do. Those who cannot, sue.
    1. Re:Time to jump ship by Anonymous Coward · · Score: 2, Informative

      The problem is, there is almost nowhere to jump to in most areas. I live in Toronto, where Bell is pretty much the only other major player, and their rates are just as brutal as Rogers'.

      Currently I'm with Acanac, who lease their lines from Bell. The speed isn't as good as it was with Rogers or Bell, but it's one of the few options left (the only other one I know is Teksavvy) for getting away with no bandwidth cap.

    2. Re:Time to jump ship by Anonymous Coward · · Score: 0

      Trouble is many people can't .. you must not realize the situation up in Canada.
      Bell just got a ruling which will limit DSL wholesalers to 60GB and their own caps arent anywhere near sane either.

    3. Re:Time to jump ship by Anonymous Coward · · Score: 1, Informative

      There is only one other option - Bell. Sure, there are small companies that buy and resell service from Bell, but they are forced to charge overages as well now, as per their contract with Bell.

      (OK, so there is Telus in the west coast, but that's the same as Bell anyhow)

    4. Re:Time to jump ship by flyonthewall · · Score: 4, Informative

      You'd think that slash-dotters would know better...

      The smaller companies in no way resell Bell services. They provide their own. They do lease the last mile and transit to their centers..

      --
      "The avalanche has already started. It's too late for the pebbles to vote." - Kosh
    5. Re:Time to jump ship by Mashiki · · Score: 1

      That's correct. I live in Ontario, and I have two ISP choices really. Rogers, or Bell. Maybe a 3rd party DSL service which is still on bell's backbone, and which bell still throttles. I'm still paitently waiting for some form of competition against rogers. But right now, I'm screwed and getting pillaged. Oddly enough my sister who's moving out to Alberta is getting cable internet $20/mo less and 20gb more on the cap.

      Since Teksavvy is opening into cable markets it's looking promising but the rollout is slow. And because I don't live in a major metro centre I might be waiting awhile.

      --
      Om, nomnomnom...
    6. Re:Time to jump ship by Anonymous Coward · · Score: 0

      Teksavvy is now offering rogers resold cable in Toronto I suggest you check it out!

    7. Re:Time to jump ship by Mashiki · · Score: 1

      That's good if one lives in Toronto. But sadly as much as some people think, Toronto is not the centre of Ontario, or Canada. :)

      --
      Om, nomnomnom...
    8. Re:Time to jump ship by Anonymous Coward · · Score: 0

      I quote from the person I replied to

      "I Live in Toronto"

    9. Re:Time to jump ship by Anonymous Coward · · Score: 0

      Piss poor choices on the West side of Canada too:
      Telus
      and
      Shaw

      Basically Bell and Rogers except owned by different people.
      Telus has caps, but rarely bills you for it. (TelusTV service has NO caps, but also tops out at 3Mbit.)
      Shaw has caps, but harasses the snot out of you if you ever go near it.

    10. Re:Time to jump ship by Anonymous Coward · · Score: 0

      Manitoba Telecom Services (MTS), the glorious former crown corporation has excellent DSL without caps (that I'm aware of). I took one look at Shaw's internet and saw that they had caps... so I didn't go with them. Had a look through MTS's contract offer and didn't see anything about that in there, so I went with them. A few years later and many months with 200GB+ I haven't heard any complaints from them. Just the regular bill ;)

  10. This is the way it should work by CustomDesigned · · Score: 0

    The key is to have any easy way for users to monitor usage, so they can cut back, or get ready to pay more. Also important, is making the process of paying more a pleasant experience. No, you are not "punishing" the customer for using your service too much. In fact, you want to reward them by offering them an upgrade to a plan with a higher allowance, at a substantial discount over the "a la carte" overlimit charge. And, you should find the increased gross revenue rewarding enough to invest in equipment, cables, and peering to keep customers ever expanding bandwidth hunger fed, and your cash flow flowing.

    Less important, but nice, is to honor QoS tags from the customer, not you, so that with a smart router (or linux box), they can watch a high def movie (high bandwidth), while chatting on VOIP (low latency), and downloading the entire 50G Fedora distro (batch).

    1. Re:This is the way it should work by Anonymous Coward · · Score: 0

      Except that for the most part the networks are NOT saturated, and more importantly $5 a GB goes well beyond healthy profit margins for the company and well into the realm of something ant you try to avoid at just about any cost. If they were to propose a true by the bit pricing scheme, with fair pricing, I wouldn't necessarily call it a ripoff, but when we get prices with no relation to cost, or even what I'm paying in the first place (base prcing comes to something over $.75/gb, overage jumps to $5/gb = WTF) something is seriously wrong with the pricing. For that matter, the way the company talks about the "overage fees" is as if they are a penalty rather than a charge for usage as you would with a cellphone service going over included minutes.

  11. The cost of bandwidth by thue · · Score: 3, Interesting

    We buy a raw 100Mbit/100Mbit Internet connection with guarantied bandwidth for 1300 US$/month. We haven't renegotiated that price in a while, but I hear that bandwidth prices have been falling very fast since then. A big ISP would probably get bandwidth cheaper still.

    Our current price works out to 25GB/$ if we use it 100% 24/7. So if you are paying more than 15/25=60cents for our Internet connection limited to 15GB/month, then you are being cheated.

    I really don't get why Internet connection limits are so often so low. The fraction of the price you pay which actually goes to cover Internet bandwidth costs in a normal Internet connection is miniscule.

    1. Re:The cost of bandwidth by Late+Adopter · · Score: 1

      Bandwidth doesn't scale down well, there's last-mile costs. There's the upfront roll-out for one, then the DSLAMs, then account management. That said, this level of cap is downright highway robbery, only a monopoly could get away with that.

    2. Re:The cost of bandwidth by cgenman · · Score: 4, Interesting

      Internet connections are grossly oversold. I worked in an ISP once, where the upstream we had was sufficient to cover ONE full-use customer. At any given time, there were 50 online. Because of how people used the connections (net surfing, checking e-mail) the burst was fine. But anyone who tried a sustained transfer was getting garbage. And there were times of day when even the bursty nature of customer usage was too much, and the network was dogg-slow. Of course, we blamed it on DSL routing and old telephone lines. But the fact was the last mile was owned by a telco who re-sold bulk access to us for more than they charged customers directly. So we had to charge as little as possible (which was always more than them, of course), and set up with as small of an overhead buffer as possible.

      ISP's are just expensive. Customer service people don't come cheap, compared to how much people pay (if net on each customer is $10 a month, a minimum of 500 customers' worth of income just goes to one person to handle all of the phone calls. With 500 customers, there will be 5 or so that demand attention every hour of every waking bloody day. Add in actual engineers, advertising, the shrinking revenue base... it's tough. One big corner that basically has to be cut is upstream. The question is how deeply you cut. And when you're looking at cutting back something many people wouldn't notice, or cutting your own salary to shreds, most people go for the former.

    3. Re:The cost of bandwidth by msimion · · Score: 2, Interesting

      I'm in Romania and I pay ~15 USD for cable, land phone line and a 50MBits internet connection (no limits whatsoever). Depending on peer's upload bandwith I can go up to 1-3 Mbytes (not MBits) while downloading stuff. Some would call this service tri-play. Aren't such services available in .ca or .us ?

    4. Re:The cost of bandwidth by Maestro4k · · Score: 1

      I really don't get why Internet connection limits are so often so low. The fraction of the price you pay which actually goes to cover Internet bandwidth costs in a normal Internet connection is miniscule.

      Mostly it's due to two reasons: 1. the ISPs don't want to actually spend any money upgrading their networks, because that'd lower their profits in the short term (although they're going to pay for this dearly at some point in the future) and 2. it's an easy way to make more money off your customers both without upgrading, and most importantly, without raising the regular fees. By hiding the extra costs in overage charges, and marketing it so it sounds like only evil people (pirates, bandwidth hogs, etc.) will go over their limits, they can charge people more without raising the basic fees.

      The really, really sad thing is, when karma finally comes to bite them on the ass over the lack of network upgrades, they'll probably go whine to congress and manage to get them to pay for most of it. So we get screwed along the way (by being charged more and having lower connection speeds/bad latency/etc.) and then we'll get screwed again by having to pay for what should have been done all along with some of those profits. Meanwhile the people who actually pocketed all the profits will have moved on to pillage another industry (or two, or three...)

    5. Re:The cost of bandwidth by Anonymous Coward · · Score: 1, Interesting

      HOLY CRAP, wtf are you saying? That is literally INSANE. I get 100/100 for 40$. Im from Sweden, but I remember some US big shot saying that they are not that far behind. Bullshit.

    6. Re:The cost of bandwidth by Goateee · · Score: 2, Interesting

      Last I checked, Canada was not a state of the US. Am from Sweden too, unlimited 100/100+tv+phone+mobile internet for 45$ :)

      15GB limit? Thats like what, a few hours of HQ youtube? Am using upwards of a TB a month, and would be really sad if they had placed any kind of cap.

    7. Re:The cost of bandwidth by deep9x · · Score: 1

      Comparing US bandwidth to Sweden is like comparing the plumbing under the sink to an oil pipeline.

    8. Re:The cost of bandwidth by John+Hasler · · Score: 1

      > Aren't such services available in .ca or .us ?

      They are in some places. THe US and Canada are about as large and diverse as the EU. What kind of service is available in rural Romania?

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    9. Re:The cost of bandwidth by thue · · Score: 1

      But once you laid the last mile, bought DSLAMs, and managed accounts, the cost difference between a 5/1 connection and a 50/50 connection is close to zero, from the internet providers view.

      So why are connections so slow?

    10. Re:The cost of bandwidth by thue · · Score: 2, Interesting

      -And they wouldn't complain if you used it 100% 24/7?
      -And you are guarantied to always have 100Mbit available?
      -And you are allowed to use the line for whatever you want, including reselling?

      We share the line between 238 apartments. Which works out to less $10, for what is effectively almost always 100/100Mbit (I bet your line is also oversubscribed at your internet provider). So actually, our cost is 1/4 of yours :).

    11. Re:The cost of bandwidth by Friggo · · Score: 1

      -And they wouldn't complain if you used it 100% 24/7?
      -And you are guarantied to always have 100Mbit available?
      -And you are allowed to use the line for whatever you want, including reselling?

      We share the line between 238 apartments. Which works out to less $10, for what is effectively almost always 100/100Mbit (I bet your line is also oversubscribed at your internet provider). So actually, our cost is 1/4 of yours :).

      I am not GP but I am familiar with his ISP (or similar, I don't know exactly what ISP he has, although I can guess). To answer your questions in order:

      No (It says that "overuse" is not allowed in the terms, but I have never heard that clause being enacted)
      No (But it in practice you have 100/100 available at all times from at least local service providers)
      No you cannot resell the line.

    12. Re:The cost of bandwidth by Anonymous Coward · · Score: 0

      You can get half that price from Hurricane Electric in California. They keep sending me such offers unsolicited even though I did contact them once.

    13. Re:The cost of bandwidth by msimion · · Score: 1

      What kind of service is available in rural Romania?

      touche. If the village is close to a larger city there is a chance you might get a fiber link otherwise you can only get a mobile modem (1-3 MBits) for the same amount of money. And then it sounds like Rogers.

    14. Re:The cost of bandwidth by msimion · · Score: 1

      I forgot. There is this legacy telecom company. After it had been bought by a greek telco op, they started exploiting the same legacy copper infrastructure therefore they're now providing ADSL subscriptions. This solution is available across the country as long as they have a couple of copper lines near you.

    15. Re:The cost of bandwidth by Wildclaw · · Score: 1

      So why are connections so slow?

      Because capitalism is about profit, not efficiency. Don't ever believe otherwise.

    16. Re:The cost of bandwidth by Late+Adopter · · Score: 1

      Everything has to be maintained, plus there's the ongoing costs of billing and customer support.

      I don't mean to support outrageous prices for outrageously slow speeds, but I do mean to say that 50 residential customers at different residences incur higher total costs than 50 employees at a single business that uses the same total bandwidth.

    17. Re:The cost of bandwidth by Anonymous Coward · · Score: 0

      I really don't get why Internet connection limits are so often so low.

      I'm sure it has more to do with protecting their video revenue.

  12. Expect to see more of this... by One+Louder · · Score: 4, Insightful

    This is just the opening shot in the upcoming battle between cable providers that want you to use *their* on-demand movie systems vs Netflix and similar companies. It's not surprising it happened with Rogers first, but this will inevitably happen in the US too. Netflix's streaming of movies is the residential ISP's worst nightmare come true. They'll be in a position where they have to tell their customers that something they used to be able to do for no additional cost will suddenly become a new confusing expense showing up on their cable bill with no apparent additional benefit to the customer.

    1. Re:Expect to see more of this... by Emetophobe · · Score: 1

      You hit the nail on the head. Here's a story from last week about Netflix being offered in Canada: http://www.thestar.com/business/article/837394--netflix-to-bring-internet-movies-and-tv-to-canada

      Here are some choice quotes:

      Companies like Rogers Communications Inc. and Groupe Videotron have been rolling out similar kinds of Internet-based services but the market is still in its infancy in Canada, analysts said.

      and

      Rogers Communications Inc. said customers prefer dealing with one company for all its entertainment needs. "Customers want to be able to subscribe to one service on a monthly basis and get it on a monthly basis," said David Purdy, Rogers' vice-president of video products. "Rogers has been moving toward a strategy that will allow customers to watch content on any platform of their choosing," Purdy said, referring to TVs, computers and mobile phones. The company recently launched video-on-demand online.

      Fuck Rogers, seriously. I hate them. Their digital boxes are horribly slow and randomly lock up, requiring constant reboots. Their internet service sucks, I'm capped at 60GB/month and the latency and packet loss is horrible (I constantly have issues connecting to basic sites like google.com for example). I'd switch if I could but there are no other options in my area.

      I love how my internet connection in 2010 is worse than my connection in 1995. Aside from a speed increase, the quality has gone way down hill, and I pay more for less. Yay for monopolies!

    2. Re:Expect to see more of this... by luther349 · · Score: 1

      dsl company's care less. its the cable isps that net flicks is a nightmare to. and i can understand the problem has with rogers with there low ass caps. but i have a buddy in Canada. so i looked up different isps in his areas and i found a couple dsl providers that have no caps that served his area. i rather would have slightly slower net with no caps then fast internet i cant use.

    3. Re:Expect to see more of this... by Lehk228 · · Score: 1

      what's really stupid is that surely these providers could work out a deal with netflix to colo streaming servers and keep all the bandwidth "in house" and give netflix subscribers on those participating networks uncapped data rates (i.e., above and beyond what their router normally runs at by assigning everyone a second non-routable IP address.

      also add support for netflix streaming to the set top boxes and advertise directly to customers. doing this they can outsource their entire movies on demand operation to a best in class provider and save a shit ton on edge traffic

      --
      Snowden and Manning are heroes.
  13. Crappy service by crappy company by Anonymous Coward · · Score: 0

    And the only reason it can get away with this is its DSL competitor is BELL and they collude to offer worse services at higher prices...

    Never been a better time to go with teksavvy as an ISP and get real service tho bell still abuses their customers by illegally traffic shaping another companies traffic against their will..

  14. thats the problem by teknosapien · · Score: 1

    Problem with monopolies when some other entity dips into their cash flow they find a way to get it from somewhere else . That somewhere else is normally the customers they have a strangle hold on. does Canada have anti trust laws? if so this seems like an ideal time to hold their feet to the fire

    --
    no matter how good it is, it is human nature always wants to make things better
  15. Switch to Teksavvy by static416 · · Score: 4, Informative

    I switched to Teksavvy Cable a month ago and it's awesome. No throttling, 200GB cap, and 10/1 speeds for $42. You can't match that with any other provider in Toronto.

    1. Re:Switch to Teksavvy by Anonymous Coward · · Score: 0

      I did exactly the same. It's half the price of my previous rogers bill and it works great. You're going to have to be, ironically, fairly net savvy, but if you're reading Slashdot then Teksavvy is where you should be.

    2. Re:Switch to Teksavvy by Anonymous Coward · · Score: 0

      I wanted that service, but it's not yet available in Brampton. So, I signed up for their DSL service. As soon as their cable Internet service is available in Brampton, I'm jumping over to it.

      As far as I'm concerned, Rogers, Bell and Telus can die.

    3. Re:Switch to Teksavvy by Anonymous Coward · · Score: 0

      +1 for Teksavvy. It's nice to have a provider that doesn't feel their entitled to higher and higher profits, or treat you like a criminal...

    4. Re:Switch to Teksavvy by Anonymous Coward · · Score: 0

      Good to know. I crossed both Bell and Rogers off my list years ago but the 3rd-party DSL I'm paying for is unsatisfactory because
      of crappy copper in this neighbourhood - can barely get 2 Mbps downstream.
      Now that Teksavvy has reasonably priced cable, I consider a switch when my contract expires.

    5. Re:Switch to Teksavvy by Anonymous Coward · · Score: 0

      I have no experience at all with Telus, but as far as Rogers and Bell go, I'm happy to help execute them both.

  16. $4/gb is highway robbery by mysidia · · Score: 5, Informative

    This is obviously abusing a semi-monopoly to conduct price gouging, and the government should intervene.

    Typical prices ISPs will pay for is the mere one-time cost of network equipment plus ~$25/Megabit/Mo, for a commitment to transfer data, the price is typically the same no matter how much data's transferred as long as the 95th-percentile traffic rate's not over the commit (95th percentile billing on a burstable link), otherwise known as $25,000/month per gigabit.

    Sometimes an ISP might buy more bandwidth at different times of the day than others, but, in any case, they would do that because the cost is less, not more than the typical market rates.

    Over a 1000Mbps backhaul, approximately 800 customers can be downloading 1 Megabit continuously 24/7, at an approximate avg cost to the ISP of $3125 per customer for that data, but in that case, 324000MB is transferred per customer on avg per month, resulting that each Megabyte transferred costs the ISP approximately $0.009 per megabyte.

    Web hosting providers will typically charge $0.15 to $0.80 per GB per month on average.

    Roger's "overage pricing" is like 4X the rate charged by even the most greedy of hosting providers.

    1. Re:$4/gb is highway robbery by jack2000 · · Score: 1

      That seems rather expensive, adjusted for currency exchange i pay $15 for 6MB/s up/down and no bandwidth cap. As much as i can upload and download it's ok. And this is only the international speed, local peering is even faster.

      I live in Bulgaria btw and i get a very low latency with the entire european union/ asia.
      With the Americas you can still download/seed but it's no good for real time playing like in FPS games.

    2. Re:$4/gb is highway robbery by jafo · · Score: 1

      Your price comparison is off base in a few ways...

      First of all, you concentrate on the $4/GB, but ignoring the $50/month cap. If you go just a little over, you may pay as little as $4. Doesn't seem like highway robbery to me. If you go a LOT over, you don't have to pay more than $86. No threats of being cut off like with Comcast... You get to have unlimited Internet for $86. Again, doesn't seem like highway robbery to me.

      You talk about how much wholesale Internet costs, but this just isn't wholesale so the comparison is not realistic. You mention $25/Mbps, which is a reasonable per Mbps price *IF* you are buying 100mbps, with a 3 year contract. That's ninety thousand dollars. Still makes $86/month not look like highway robbery. If you want wholesale prices, get a DS3 into your house.

      If you are just buying a megabit at a facility, it's probably going to be closer to $200/mbps. A megabit is around 325GB in a month, if used steadily. Most people don't use the Internet that way though -- they use it 4 to 6 hours a day. So that makes 80GB for say $160/month. Or $4/GB...

      These are all prices you are likely to see in a data center for bandwidth, ignoring cross-connect fees. I can say that with some authority, I've gotten quotes from half a dozen data centers over the last month and I buy Internet services for my company and make recommendations for several clients.

      Can you get it more cheaply? Yes. But I don't think it's fair to call this highway robbery.

      Cheaper would be Cogent at $10/Mbps, month-to-month, again for 100mbps. And you can drop that to maybe $6/mbps with a 3 year commit (verbal quote from Cogent last week). Or, if you're in CA, Hurricane Electric has a great deal on a cabinet plus power plus 100Mbps for $600/month for 3 years. But that's capped at 100Mbps, where the others are burstable above 100Mbps. But, these are real wholesale prices, and particularly in the Cogent case you'd probably need to be multi-homing with another provider, which will double or more your costs.

      In short, I don't think it's unreasonable to pay $50/month in overage when the alternative requires a $2,500/month commitment. :-)

    3. Re:$4/gb is highway robbery by Anonymous Coward · · Score: 0

      And I pay $37/month for 80megabit up/down and no bandwidth cap in Lithuania. This is for international traffic, national is 200mbps.

      The difference, however, is that my ISP does not guarantee that speed, actually, the contract specifies 1:30 overbooking and 93% monthly availability, so if the network is really congested I'll only get 2.6mbps, but that will probably never happen.

      The service the GP is describing is for ISPs, the speeds are guaranteed and the availability probably is greater than 93%. And he calculated 1mbps guaranteed service to customers.

      Dividing the 1gbps line to 2400 customers instead of 800 would result in large price drops, but the customers would no longer have guaranteed 1mbps.

    4. Re:$4/gb is highway robbery by mysidia · · Score: 1

      You talk about how much wholesale Internet costs, but this just isn't wholesale so the comparison is not realistic. You mention $25/Mbps, which is a reasonable per Mbps price *IF* you are buying 100mbps, with a 3 year contract.

      No, that was reasonable 5 years ago. Nowadays even $25/Mbps is a pretty high price, for a 1 year contract, in most wholesale markets, and that includes protection (meaning, the upstream is supposed to provide diverse paths, even if a link to one of their transit providers fails), guarantees you that speed with high levels of availability.

      Consumers in fact get no guarantees that the bandwidth is always available to them, the actual speed avail at any moment in time may be half or less of the 1Mbps or so they get promised in the advertising.

      The service is much less than what an ISP gets.

      But the reason for bringing all this up is to point out that the level of markup is not reasonable

      The ISP is buying that 1 megabyte of data transfer for $0.009 or less, and devaluating it by oversubscribing -- by selling that same megabyte of transfer time to 100+ people, and marking it up 400x.

      Of course ISPs have their own per-user costs of building their own network, as well, but no other than other providers.

    5. Re:$4/gb is highway robbery by Anonymous Coward · · Score: 0

      This is obviously abusing a semi-monopoly to conduct price gouging, and the government should intervene.

      Government intervention is what allowed this bullshit to start in the first place.

    6. Re:$4/gb is highway robbery by syousef · · Score: 1

      Come to Australia. Unless you're very careful you'll find yourself signed up to plans that charge tens of cents or even dollars per extra MEGABYTE

      --
      These posts express my own personal views, not those of my employer
    7. Re:$4/gb is highway robbery by sznupi · · Score: 1

      Hm, $4/gb is actually very close to a mobile prepaid, no contract, access that I use (~$16 for 4 GB, valid up to two months, and if it gets recharged before that point - the unused data credit is kept). One 18 month contract deal is even quite close to the baseline of (it seems) $36/15gb in the case of Rogers.

      --
      One that hath name thou can not otter
    8. Re:$4/gb is highway robbery by bill_mcgonigle · · Score: 1

      This is obviously abusing a semi-monopoly to conduct price gouging, and the government should intervene.

      Cute. The way this usually works is government grants monopolies to utilities, excuses that act as being 'natural', and then its members rake in campaign contributions from those utilities while being free to fleece their customers.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  17. Economies of scale by Darkness404 · · Score: 1

    Why is it that ISPs (and cell phone carriers) seem to ignore economies of scale? Its expensive to lay cable as a small ISP but when you get larger and larger it becomes cheaper thus bandwidth becomes cheaper. It is even more obvious when it comes to cell carriers, it costs a lot of money to put up a tower, it costs significantly less to upgrade that tower to 3G/4G, etc.

    Not to mention that the more people who have the ISP the more profit the ISP makes thus making it even easier to lay more cables and increase bandwidth.

    The bigger the company, the cheaper the services and the better the quality of service should be based on economies of scale.

    --
    Taxation is legalized theft, no more, no less.
    1. Re:Economies of scale by Anonymous Coward · · Score: 0

      Why is it that ISPs (and cell phone carriers) seem to ignore economies of scale? Its expensive to lay cable as a small ISP but when you get larger and larger it becomes cheaper thus bandwidth becomes cheaper.

      That's a moot point up here. If you live in a city where Rogers supplies TV cable and Bell supplies phone, then those two companies own and service all the wires up to any building. Doesn't matter how many other ISPs you've got, they're all buying or leasing from those two.

      It's the same with electricity and gas. The politicians say they've broken up the monopoly and opened the market to competition, but the ownership up-to-building is still owned by the same company. Any so-called "competition" is merely adding a middleman, and you can guess how that always works out for the consumer.

    2. Re:Economies of scale by hedwards · · Score: 1

      And why do bankers do so? It's because they aren't ignoring it, they're just not passing it on because they don't have to. Banks reach a peak economy of scale at around $100 billion, beyond that there's little advantage to be had in terms of efficiency. They grow beyond that so that they can have the leverage to hold back more of the profits. I'm guessing that the same applies here as well.

  18. And a big marketting push to Rogers on Demand by crispytwo · · Score: 5, Insightful

    At the same time, they are pushing their Rogers on Demand service to all their customers too. http://www.rogersondemand.com/

    Which means either charging people to watch TV content by 'downloading' it, or maybe, will they give a break to people who are on their network to use their service?

    This is precisely why net neutrality is important and required.

    1. Re:And a big marketting push to Rogers on Demand by PIBM · · Score: 1

      Last time I looked they were only charging for content coming from outside of their network, as such they are using this artificially low limit to boost the effectiveness of their rogers on demand..

    2. Re:And a big marketting push to Rogers on Demand by Anonymous Coward · · Score: 0

      Net neutrality wouldn't change a damn thing here. On Demand isn't over the "internet", so it doesn't count in the bullsh!t net neutrality battle.

      You wanna work with an unethical company like Rogers or Comcast, this is what you get.

      Unless you want the government forcing the cable companies to treat their on demand programming and premium channels like internet service, in which case you'll be paying $100/mo for a 1 Mbps pipe.

    3. Re:And a big marketting push to Rogers on Demand by mevets · · Score: 1

      Rogers is first a cable company; and have a monopoly on cable tv in much of densely (in both senses) populated Canada. They are manipulating the bandwidth caps to protect the cable business. Expect to see Bell to follow, as they have their satellite TV business to protect. The CRTC (a bit like a neutered and mewling version of the FCC) will back them up to the hilt; I think they are being blackmailed by Bell and Rogers.

      Eventually, these moves will be the unwinding of Rogers; few businesses survive bunker mentality in the face of competition. The old man (Ted) died a few years ago, and as is usually the case, his offspring have none of the cunning, cleverness or savvy that permitted him to build the empire in the first place.

  19. No one will care. by Anonymous Coward · · Score: 0

    People in Toronto are simply apathetic to this kind of thing. I'm guessing it's because they are used to paying such exorbitant cell phone bills.

  20. Two plans changed by kbahey · · Score: 2, Informative

    I am a Rogers customer. I like the speed and latency (Express plan), but hate the bandwidth cap. Normally, I don't go over it, but occasionally do so.

    Here is a matrix of their plans.

    Two plans changed for new clients signing up after July 21: Lite and Extreme. Lite is what the summary describes. Extreme was 95GB for $60 a month, now it is 80GB.

    They want to make money in two ways: via their own video service, and by charging extra for bandwidth that people will use for Netflix.

    1. Re:Two plans changed by emj · · Score: 2, Interesting

      I pay 46 $CAD per month for 100/100 with no cap, you are being cheated..

    2. Re:Two plans changed by emj · · Score: 1

      I'm not from Canada, but you seem to have a fucked up market for broadband. Considering I pay less for 100/100 than you do for 2Mbps it's pretty obvious that either the laws make it impossible to invest in roadband, or someone will soon be making a crap load of money by selling broadband services for lower prices.

    3. Re:Two plans changed by Nermal6693 · · Score: 1

      Thanks for linking to the plans; it allows all of the different options to be put in perspective. It also shows that if I lived in Canada, I'd get 125 GB for about what I'm paying here in New Zealand for 40 GB (although Rogers' overage charges are far more expensive). So, I'm afraid that I have very little pity when the Rogers rates are comparatively low.

    4. Re:Two plans changed by kbahey · · Score: 1

      We all know what Scandinavian countries have in terms of broadband.

      Yes, we are jealous :-)

      But such is life ...

    5. Re:Two plans changed by Anonymous Coward · · Score: 0

      Which company are with?

    6. Re:Two plans changed by yanos · · Score: 1

      Really? What's your ISP?

    7. Re:Two plans changed by Anonymous Coward · · Score: 0

      Uhh, mind giving us some names there buddy?

  21. Important to note... by CmpEng · · Score: 2, Insightful

    Rogers is also a cable provider and also provides its own On-Demand service for movies. Maybe reducing bandwidth limits on its accounts is a way to maintain profit from those customers who will be utilizing Netflix rather than Rogers On-Demand.

    1. Re:Important to note... by Torontoman · · Score: 1

      The ONLY reason for this is lack of competition. Hands down. Look at areas/countries with more competition - and the rates are cheaper. Gee what has happened since the 3 (or so) upstarts starting entering the mobile market- Rogers and Bell fought in court, when that didn't work (surprisingly - since it's been about the ONLY time the CRTC/Gov't allowed one for the 'little guy') - they started dropping rates and are in the process of introducing new cheaper lines of products - to essentially squeeze them out at the starting gate - but these new lines are of course only in the markets served by the startups. They're bastards. I for one with the CDN gov't would allow pure competition, fiercely fight back the Bells and Rogers attempts to thwart competition, allow foreign ownership at any level, and while they're at it - let me select a la carte tv channels so I don't have to pay for 5 foreign language channels and the 25 other channels I don't want just to watch the 5 channels I do watch. Torontoman.

  22. Re:Seems about right by countertrolling · · Score: 1

    $50CDN/month for unlimited Internet at cable speeds? Sounds fair.

    Actually, you're right. If I download hundreds of gigs, or a terabyte or two, I'll come out way ahead... Unfortunately, I don't expect the price cap to remain for long.

    I'm all for making the ISPs a public utility. It might be the only way to turn them into what they should be.. a pipe, just like the gas and lights.

    --
    For justice, we must go to Don Corleone
  23. ...And Rogers rents movies, too by fudoniten · · Score: 5, Interesting

    You failed to mention that Rogers Video is one of the largest chains of movie rental shops in Canada. That's what makes this an especially weird coincidence.

    At one point, I couldn't get a cell phone from Rogers the telco, apparently because I owed some late fees to Rogers the movie rental shop, which I could only pay at the movie shop. So I went with another telco. Weird, anyway; I hadn't realized they were all so tightly connected.

    1. Re:...And Rogers rents movies, too by LoudMusic · · Score: 2, Insightful

      Well, whether or not they're connected, your recorded lack of payment on rented movies could show up on a credit score which the telco referenced as reason for you to not pay telephone bills and denied your application.

      --
      No sig for you. YOU GET NO SIG!
    2. Re:...And Rogers rents movies, too by fudoniten · · Score: 1

      Hehe, my $5 overdue fee for a late movie return, from however many years ago I last rented a movie? You think they bother with a credit report? 'Cause, uh...nobody else has complained.

  24. Consumer Protection by dvious · · Score: 2, Insightful

    Consumer protection is virtually non-existent in Canada. The CRTC is a spineless puppet entity, solely to serve big business. Cable providers are mutually exclusive across Canada as far as I know, meaning only one exists per territory. Bandwidth caps, as you can see, are draconian, UBB (usage-based billing) is ridiculous. The list goes on and on...

    1. Re:Consumer Protection by anyGould · · Score: 1

      That is changing, at least in Alberta - Shaw and Telus both supply internet here, and have for over a decade.

      What's new (and interesting to me) is that each is pushing rather aggressively into each other's monopolies - Shaw got into the phone business years ago (if memory serves, they made a huge push during the last Telus strike and got a nice foothold), and Telus started offering TV a year or two back (and judging from the every-other-week phone calls, is pushing very hard to make inroads on the TV side).

    2. Re:Consumer Protection by fishizzle · · Score: 1

      While many places do have two choices for Internet/phone/TV etc., as far as I know it's still just one cable provider and one telephone/DSL provider per location, never two of the same connection type (unless it's a 3rd party leasing the line from the main player in town). Even when the big companies are offering competing services, they're both going to be over different connection types (i.e. Shaw's telephone service is VoIP on their cable network, Telus TV is IPTV over their DSL network).

  25. Go with a small ISP by future+assassin · · Score: 1

    I just switched from SHAW to NakedADSL and get 200 gigs up and down while SHAW was 60. Now I haver had problems with SHAW contacting me about going over BUT but bit torrent even for linux distro's is useless on SHAW. The NakedADSl although not as fast download as SHAW never had a problem with bit torrent so far.

    --
    by TheSpoom (715771) Uncaring Linux user here. I have nothing to add to this but please continue. *munches popcorn*
  26. umm by Anonymous Coward · · Score: 0

    i thought prices are supposed to go DOWN over time?

  27. Re:Seems about right by Rockoon · · Score: 1

    I know why you were modded troll. That $50CDN/month is IN ADDITION to the regular service rates.

    --
    "His name was James Damore."
  28. Rogers VOD only!!! by Anonymous Coward · · Score: 0

    Cheap tactics used keep netflix from taking customers from their VOD services....

  29. Re:Seems about right by Nukky+Cisbu · · Score: 1

    ISPs don't owe you anything you haven't paid for at the price they are willing to sell to you. Nor do they owe it to Netflix to deliver their content.

    The issue is you haven't got a choice. Well, you've got Bell or Rogers, but both have monopolies on their respective cables, and any competition is buying bandwidth from them. Ultimately, they set the rules no matter your ISP.

    If you want IP service to be a utility where the public helps set the rates then get your local government to provide it under a public utility district or something.

    I'd like a pony, too. By what magic wand should this happen? The best case would be the local gov't leases from the Big Two, just like all the other middle-man ISPs. If you think a local-level government has any leverage or regulating ability over Bell or Rogers, then you're remarkably naive.

  30. Rogers vs. Netflix by nuckfuts · · Score: 3, Insightful

    Rogers not only has bandwidth concerns. They also operate a chain of movie rental stores. Netflix poses a dual threat to Rogers.

  31. Re:Seems about right by Nethead · · Score: 1

    ...just like the gas and lights. Which are metered service. It still comes down to paying enough for what you use to keep the infrastructure operational. How the costs of that service are spread out to the users is the question. Quite often metering is the fairest way.

    Oddly, where I live (Indian County) I pay a flat rate for water/sewer. The infrastructure is just getting installed to meter. I think I pay more than I should, and I may be. We'll find out when the meters and the billing software gets updated.

    --
    -- I have a private email server in my basement.
  32. Re:Seems about right by Anonymous Coward · · Score: 0

    Call me when running a gas generator (ie: Doing it yourself) costs about 2% of buying electricity from the utility. Because that's what the current pricing is like.

    Utilities charge a reasonable amount. It is never cheaper to run a generator than to purchase the power from the utility, assuming the lines are already run (And if you want Rogers cable in Canada and don't have the lines, they will bill about $25,000 to wire up a neighbourhood [or your house, I suppose], too).

  33. Re:Seems about right by countertrolling · · Score: 1

    If they start metering, then I'll want any and all unwanted advertising to subsidize my connection. That's why I think it shouldn't happen, because we'll still be dealing with content regulation. A flat fee for a set speed is the best way. Charging for bit rates is the fairest way, not the number of bits.

    --
    For justice, we must go to Don Corleone
  34. Former Rogers employee by failedlogic · · Score: 4, Interesting

    (sorry for length, hope this might be helpful, probably overstaing obvious, anyways.....)

    I don't want to bash Rogers, they paid me a good salary and I had a great experience working there many years ago.

    I'm far removed from the company now, but I *think* and it appears marketing/management strategy remains unchanged.

    My experience though in sales has been that the marketing and upper management has some strange way of making promotions and changing products for better (and unfortunately) worse. Most of the promotions are pretty positive and get a lot of new customers and sales for cable, PPV, specialty channels and Internet. This new download cap probably won't be a problem since most customers don't use or understand the Internet much. I'll bet most are just check e-mail and news and won't even use close to 15 GB. I'd be more concerned if I were a parent. Kids with an XBox 360 or PS3, what with downloading patches, playing online, demos and Torrent, Netflix, Youtube, blah blah blah. The parents don't use the net much, but the kids you can't control and the kids and parents probably don't realize how much is being downloaded.

    I makes no sense to me that it would cost the ISP (Rogers) more for bandwidth as time goes on. I would think bandwidth costs would decrease and extra services like mail servers (a lot use Gmail, hotmail), news servers are no more, and I would think less people have 'homepages'.

    Rogers is not unlike Bell, Shaw and to the US neighbors AT&T and Sprint etc in that they like any company wanting to make a profit and draw people away from competitors. Bell also has TV/Satellite offerings. So given industry trends, I won't be surprised if this bandwidth change is directly related to a conflict of interest, one they know the CRTC won't touch or are too slow to move.

    I live in Vancouver, so I've also the opportunity as with Ontario and Quebec residents, to be a TekSavvy customer. It costs me more with a dry line, but well worth escaping the Telus or Shaw. Bonus - they are more than generous with bandwidth. I'm happy with service - as long as Telus doesn't start pissing me off by trying to get the useless CRTC to cap non Telus DSL subscribers on their loop. As taxpayers, we've more than subsided the Ma Bells - to the point these should probably be considered public infrastructure.

    1. Re:Former Rogers employee by Anonymous Coward · · Score: 0

      I makes no sense to me that it would cost the ISP (Rogers) more for bandwidth as time goes on. I would think bandwidth costs would decrease . . .

      That is simple enough to explain--it's not. What is happening, though, is that with video more people are using the bandwidth they were nominally entitled too, so the same package ("unlimited", "80 GB", etc.) now costs them more, on average, to deliver.

      Phone companies started having similar problems in some areas during a period of the modem/internet days. Most services provided unlimited local calling, but the infrastructure could only support very limited usage. Which was fine--the average person didn't spend long on the phone, maybe a few minutes per call, so that was more than sufficient. In aggregate, one or two heavy users couldn't mess things up. Strictly speaking those heavy users were getting subsidized, but even light users like me were willing to pay a bit more for predictability. Things were fine.

      But when individuals and small businesses started using the phone for six hours each day to stay on-line, the infrastructure couldn't support the new usage pattern. With the old phone system, IIRC, the issues was circuits and switching--you might not use much bandwidth, but all the switches were tied up for as long as a call lasted, even if you sending a few bits a minute on average, there was no way to "share" the empty space.

      This never became a huge deal overall, at least to those of us who didn't work outside the industry, but if it had the phone companies would've needed to stop allowing unlimited local calls or up rates (which come to the same thing). Not because local calls became more expensive, but because customer behavior had changed.

      This is obviously true with video and the internet as well.

  35. Re:Seems about right by Nethead · · Score: 1

    You still have national elections there, right?

    I never said it was going to be easy. I remember sneaking a partial T1 into Canada to a cable provider back in '95 (they had one customer on the US side, north of Spokane, and they back hauled it via the cable system.) just to get around the horrid telco T1 rates.

    Canada is going to have to have a Internet Revolution and overhaul Rogers/Bell. I'm surprised you've put up with them for this long.

    --
    -- I have a private email server in my basement.
  36. Do it. by osssmkatz · · Score: 1

    Get your neighbors together in your building. Propose a plan after checking with ISPs. Tell them you want business class service, and how much it is. Then split that with your neighbors. This might be fiber. It might not.

  37. AT&T mind set by helix2301 · · Score: 1

    AT&T did something like this with there data plans after Nextflix arrived. Every company knows netflix is high bandwidth so they shrink or cap people to make money. Wonder if nextflix is in on all this.

  38. Bell + Rogers = Evil Duopoly by dskoll · · Score: 1

    The situation in Canada sucks. Bell and Rogers do whatever they want and the CRTC goes along with it.

    Oh, well, I don't have cable TV or Internet, but I do have cell phone service through Rogers. Time to jump ship to Wind Mobile, I think...

  39. Re:Seems about right by Nethead · · Score: 0, Flamebait

    So now mistakes in reading TFS is trolling? My, my, someone didn't get laid last night.

    --
    -- I have a private email server in my basement.
  40. Yes it is by Sycraft-fu · · Score: 0

    Sorry, but you are a power user. What you describe is VERY heavy usage. I don't tend to hit 250gb and I run servers on my line. Nothing wrong with that, you just have to appreciate that means you need to pay a bit more. Get yourself a business class line. That's what I do. Does cost a bit more, but they don't cap it you can get static IPs, servers are fine, you tend to get your full bandwidth (they usually run them on a different channel) and so on. If you are a power user, it is well worth the extra cost.

    You cannot have a high speed, cheap, completely unlimited line. They would either have to cap the speeds lower, or they'd end up being lower because people would hit it hard. Only way to maintain high speeds at a low cost is sharing.

    Works just like your office. Build a gig Ethernet network with gig to the desktop, gig switch uplinks, gig to the servers, etc and you find that it is nice and fast, and pretty cheap to do. So long as people share, you actually tend to get near your full gig all the time. However if everyone slams the servers all the time, you need more bandwidth. That means more expensive switches, servers, etc. The cost goes up a whole lot.

    1. Re:Yes it is by mr_walrus · · Score: 2, Interesting

      i wish i could get business class line from Rogers.
      but the wont provide the service to any area not zoned commercial/retail/industrial by the local municipality. :(

    2. Re:Yes it is by misexistentialist · · Score: 1

      In the US we hardly have completely "unlimited" lines. Most people are limited to 10Mbit speeds, not 100 or 1000 like other countries (and upload is limited even more). Seems like we shouldn't have to worry about monthly bandwidth.

  41. I'm ok with overage charging... by jafo · · Score: 1

    Remember, they cap their overage charges at $50. So, the max you can pay with this is around $86/month (the "Lite" plan is $36/month). That's around $83USD.

    For comparison, the Extreme Plus plan is about what I'm paying in the US for Comcast, at $70/month. That offers 125GB of transfer per month, or half the Comcast cap. Of course, it also offers 25mbps download and 1mbps upload, which is better than the 16mbps and 876kbps I get.

    But what happens if I go over my 250GB cap? Comcast seems to be saying they'll provide you a warning if you do it once, and will shut you off if you do it regularly. I'd rather pay $4/GB if I go over, up to a cap of $50, than just be cut off. It doesn't seem completely unreasonable to me... Sure, I pay less per GB at my hosting facility, but I'm sure if I was giving Comcast thousands of dollars per month they'd move on that $4/GB as well. :-)

  42. Re:Seems about right by Nethead · · Score: 1

    I agree, but you may not like the delivered price. You can get b/w cheap at a peering point, but getting that to your home at the guaranteed bit-rate is not cheap. I know that the cost of last mile circuits in Canada is horrendous and that is where the reform really needs to start: Bell.

    I live in the Seattle area and know that we host a lot of BC firms just because of that.

    --
    -- I have a private email server in my basement.
  43. Normalized to crazy world by Anonymous Coward · · Score: 0

    I remember a time when I was dead envious on my friends in North America for having flat-rate modem connections in the early 90s.

    Now technology have improved a lot since then, but the price and service level for them and myself somehow got reversed. While my ISP have continued to lower the price when the number of users increase, practically nothing has changed for my friends. On top of this every time I ask about the monthly cap they seem to be more concerned about size of it rather than it's very existence.

    How the hell did the service get worse when the number of users increased?!
    Most of North America seems to somehow gotten used to living with these crappy connections not improving in any other way than an occasional speed increase. I find it hard to believe that caps are necessary to be able to make profit.

    For reference I now have a 100Mbit full duplex connection for $20 a month. No caps, no usage limits.

  44. forget rogers, there are other options by Anonymous Coward · · Score: 0

    i used to be with rogers. switched to teksavvy... never looked back.

    cable isn't all that if they are capping and gouging like they are.

    take a look at teksavvy and acanac that i know of.

  45. Ok, getting a bit silly here. by Anonymous Coward · · Score: 0

    As a Canadian, I'm getting tired of all this hand waving. I can safely safe this doesn't, and hasn't ever effected me. Probably never will, because I don't think Rogers even sells conventional internet west of Ontario. Basically all the internet problems are in eastern Canada. Possibly not even the east coast, but i'm not sure on that. Apparently all of Canada is Ontario still. People forget that the distance between Vancouver and Toronto is 150% the distance between London and Moscow.

    On the west cost I get ~18Mbit for $30 a month. I could get faster if I wanted, but I feel no need at this point. I also apparently have a data cap, but I haven't hit it, it's not enforced, and wasn't told of it's existance. I don't get throttled, and I have free a.b. access on usenet if I were that type of person. In fact, just recently one of the major ISPs here upgraded their network in my area to fiber so that only thing that isn't now is the last mile. So while I don't have a fiber connection yet depending on how the other major ISP in the area responds, I bet it's not that far off.

    1. Re:Ok, getting a bit silly here. by stanlyb · · Score: 0

      Did you forget that GTA only has about 7 million people? Yep, you are right, it is only 23% of Canadians, not a big deal, right?

  46. Re:Seems about right by countertrolling · · Score: 1

    If the bit rate can be measured accurately, you could be charged for whatever it is averaged out over the month. Then they wouldn't have to guarantee a set rate, unless you want to pay for one. The last mile is where the government is most needed to compete against the private firms. Only then could the price become reasonable. Heh, just like American health insurance. (couldn't help taking the pot shot there)

    --
    For justice, we must go to Don Corleone
  47. Get a Clue by Anonymous Coward · · Score: 0

    Besides being a troll, you are an idiot. You can watch 320x240 youtube videos on a .5Mb connection, let alone 1.5.

    Dialup is 56Kb, or about 3.5 % of your 1500Kb (you did intend Kb, not kb, right?) example speed. Hardly just 'glorified dialup'.
    As well, Telus offers much higher DSL speeds in just about every city in the country.

    So maybe you should get off your high horse and go ask Mommy for more money for a higher speed connection.

  48. Re:Seems about right by Nethead · · Score: 1

    Please, take a shot at our health-care, although we are finally seeing some positive movement there.

    You often buy IP by the 95/5 rule, meter every 5 minutes and then throw out the top 5% of peaks and bill at the 95% point. That keeps quick flashes of very high traffic from killing you.

    But buying a last mile circuit like an OC-3 or T3 you'll be paying for the whole thing all the time (renting a pipe.) Metro Ethernet networks (MAN) can be billed either way, depends on what the market will tolerate.

    --
    -- I have a private email server in my basement.
  49. Re:Seems about right by Rockoon · · Score: 1

    Yes, and defending the person gets modded flamebait.

    --
    "His name was James Damore."
  50. Sad situation... by negge · · Score: 1

    I feel sorry for all Canadians, seems like things over there aren't any better than in the US.

    In comparison, I currently have a 200/10 Mbit/s cable connection (yes, 200) for 54,90 € per month. There are no transfer caps, no noticable speed fluctuations and practically no downtime at all.

    That's just cable. I could easily get an unlimited 14.4 Mbit/s 3G connection for just 13,90€ per month. That includes two SIM cards (one for your phone) and a USB modem.

    God bless Finland!

    1. Re:Sad situation... by luther349 · · Score: 1

      happy wind stream dsl user hear. i dumped cable after they where charging twice the price for the same speed of service i get with my dsl . my 50$ a month is also lifetime price locked meaning they can never raise there price for me. infact they even raised my speed recently no price increase. . wind stream has been eating the cable company alive in my area. i can say this being the entire area used to be on time warner cable now the entire block is dish network and wind stream modems. i can tell being a simple wireless scan shows 6 wind stream roughters in my area. compared to a year ago where there was none.

  51. Toll roads bill based on how far you go! At the le by Joe+The+Dragon · · Score: 2, Informative

    Toll roads bill based on how far you go! At the least the ticket based ones do the other ones are gate based so the rate is not the same all over the same systems.

  52. Re:Seems about right by Nethead · · Score: 1

    Bruce must have mod points.

    --
    -- I have a private email server in my basement.
  53. Re:Yes, I am a power user... by stretch0611 · · Score: 2, Insightful

    I admit that I am a power user. My point was that I can hit the 250GB cap alone, without netflix and without illegal torrent downloads. If I can do it alone without netflix; a family can easily hit the cap and exceed it when you add in multiple people accessing the internet at the same time especially if you have multiple people streaming movies. That is why the cap is unreasonable.

    My other point was that in the future we will demand bandwidth in ever increasing amounts yet the caps will hold us back. Looking back at the history of computers, my first computer had 5k of ram. Then 64k, 128k... My first PC had 512k which was less then the 640k max. Now I type this on a laptop with 4GB. (And yes as a power user it is not unusual to get to the point of hitting the swap partition.) Media was the same way, from 360k floppies to 1.4mb, 640mb cds, 4.3gb dvds, and now we are at the point of 50GB blu-rays. And sometimes (especially with games) we get to the point that we need multiple disks. No one dreamed of using all this memory and storage just a few years ago... Why do you think bandwidth that is barely adequate today will be sufficient tomorrow?

    As for why I am complaining, it is simple... Once the infrastructure is built, it does not cost more to transmit 2MB over the network than it does to send 1MB. Companies advertise an "# Mbps" connection for a certain price and then overcharge us if we actually use it. Also, here in the US, we have literally given BILLIONS of dollars to the telecommunication companies to build out the network(through government subsidies and tax breaks); yet our access is more expensive and slower than many other industrialized nations. All this while the executives are complaining that they are losing money while getting multi-million dollar bonuses. (And when Time Warner announced it was testing smaller caps a year ago, people found out through their earnings reports that their internet division was raking in the dough without caps, and while barely putting any money into improving the infrastructure.)

    --
    Looking for a job?
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  54. 4$? Thats Cheap by Anonymous Coward · · Score: 0

    Here in Australia, many ISP's charge 10 cents a megabyte, which turns out to be 100 dollars freaking gigaybyte. It's done so that it is cheaper to upgrade to the next plan than pay $300 dollars for a couple of Youtube videos.

  55. It's the LITE service. by Restil · · Score: 2, Informative

    Not to take the side of the cable company, but the Lite service is the second from the bottom in terms of cost. It's not meant for the high-end bandwidth consumer. As the site says, that service is stated to be "Perfect for email, moderate web surfing, and sharing files." It's 3M/256k with a 15 gig monthly limit. However, if you plan to download several movies a day, this clearly isn't going to be enough for you. Thankfully, the company offers OTHER service options. The Ultimate plan, has 50/2 and a 175 gig limit, with only 50 cents per additional gig. Of course, you'll pay more for that plan, but I don't think anyone was seriously thinking that the second cheapest service plan should have completely unlimited bandwidth.

    And if the ultimate plan isn't enough for you, there are business plans available which will offer even more, although it's likely going to cost more and the plans apparently aren't available to view on the site. But this is pretty typical for a cable company. I'm not sure what the complaint is supposed to be.

    -Restil

    --
    Play with my webcams and lights here
    1. Re:It's the LITE service. by xigxag · · Score: 1

      The complaint is that they are engaging in price-gouging activities, overcharging far beyond their costs. Imagine hypothetically that there were a dozen cable internet providers serving the same area. The ones with the smallest market share would, in an attempt to increase it, lower their prices to the barest bones. The bigger companies would initially try to compete just on the strength of their reputation, but eventually that would not be enough and they too would have to lower prices and/or build up their infrastructure to provide a better quality service for the same price. And competition would continue to ratchet up bandwidth and lower prices. This doesn't generally happen in the world of cable because the companies tend to have monopolies, whether by law, government contract or simply the high barrier to entering the cable market. All of which are anti-competitive, and cause the consumer to lose out. That's what the complaint is.

      The fact that the companies get to by fiat decide that some minuscule level of service is "LITE" and that some slightly less minuscule level is "extreme" has nothing to do with the actual cost or actual level of service that a normal user could scarf down. Back before the world wide web, I remember buying a 40MB (megabyte!) hard drive for about $500 and thinking that I got a great deal and what's more, that there was no possible way I could ever fill up this bad boy. And it was true, back then, only a power user could even think about filling up that kind of space. Things changed, not because they had to change, but because competition spurred innovation, which in turn led to incredible efficiencies. But without competition we'd still be loping along on 286SX's and 300 baud modems, getting charged by the minute for internet use, and listening to apologists saying that only pirates and power users would ever need anything faster .

      --
      There are two kinds of people: 1) those who start arrays with one and 1) those who start them with zero.
  56. Conflict of interest... by QuebecNerd · · Score: 1

    From what I can see, Bell with its Bell TV satelite service has a lot to loose to Netflix as their Pay-Per-View @ 5.99$/film may suffer from Netflix's streaming (if available here) and could opt for a similar strategy and lower their monthly quota on their DSL access.

    Videotron wich is a major cable operator and ISP and also the major owner/operator of video clubs is owned by Quebecor Media which also operate Archambault Music who sells DVDs. They, also, have a lot to loose to Netflix and may lower their monthly quota.

    My plan with them was originaly unlimited and then they lowered it to 100gb/month so what's next?

  57. Re:Seems about right by Anonymous Coward · · Score: 0

    Ted Stevens was wrong - THE INTERNET IS NOT A SERIES OF TUBES. Metering physical things that run through physical pipes is one thing - even water requires treatment, pumping, etc and thus has a logical cost per unit. Data doesn't.

  58. The way some people complain here, by anti-NAT · · Score: 1

    if you gave them free Internet, they'd complain, saying you should be paying them to use it ...

    --
    The Internet's nature is peer to peer - 20050301_cs_profs.pdf
  59. You can't get blood out of stone. by kriston · · Score: 1

    I kind of agree. You can't get blood out of stone. Bandwidth costs money. Net neutrality is the reason for these knee-jerk actions by ISPs.

    --

    Kriston

  60. F... rogers by stanlyb · · Score: 0

    First, it was 60GB limit, then it became 25GB limit, and now they are going to downgrade it to 15GB? WTF? Btw, i did switch to teksavvy, with lower price, and with the surprising 200GB limit, lol. And you, ROGERS, you just go to hell. And just one interesting gossip, the actual price for unlimited access is actually $19/month. Rogers Lite will cost you over $40/month (because of some "extras" and don't forget the new HST=13%)

  61. It seems there is more... by N0Man74 · · Score: 2, Informative

    My understanding is that both Rogers and Bell are also trying to persuade the CRTC to government regulated download limits of 60 GB for all ISPs. This of course would allow them to protect themselves from customers going to another ISP.

    Also, before shrinking download limits, they've also doubled overlimit fees.

    They've began to offer on ad supported on-demand video online, except this "free" video is still subject to their usage limits.

  62. Rogers, now with 75% less cowbell by Anonymous Coward · · Score: 0

    This plan went gone from a 60 GB cap to a 25 GB in March (no price changes,) and now it has changed again to 15 GB (no price change.)
    So in four months they've quadrupled the price of bandwidth for that plan.

    As if that wasn't bad enough, you cannot buy bandwidth allocations separately (like the $10/100GB blocks teksavvy offer.)

    Coupled with the axe that is looming above our heads which is Bill C-32, this country is slowly going back to the stone age.

  63. it's a scam by OrangeTide · · Score: 1

    What's funny is bandwidth prices have dropped dramatically for service providers.
    I pay for colo space on a few machines, they keep offering me more bandwidth at the same price. I get 10x what I did 8 years ago for a slightly lower price.
    Sure there are some different economies for a last mile provider. But the trend for technology and networking is for the prices to go down, and I'm convinced cable and DSL companies are paying a lower price than they did a few years ago.

    Honestly these companies have had it too easy. They would offer some service and bandwidth, and there was no content for people to download so the bandwidth went unused while customers still paid full price. Now that there are things with wide appeal like hulu, youtube hd, netflix, whatever. These companies are seeing their networks actually being used and feel they need some sort of compensation for it beyond what they have already been getting.

    They got paid for nothing for many years, now that they are doing something they want to get paid more.

    --
    “Common sense is not so common.” — Voltaire
  64. Up To! by fox171171 · · Score: 1

    A few years back, I had "up to 5M" service and "up to 10M" was offered for additional money or if you had a bundle. When I moved, I got the bundle and therefore got the "up to 10M" service. But my previous "up to 5M" service was faster than my new "up to 10M" service. Key words: "up to". It's always been a rip-off!

  65. how is speed controlled by isp? by seekertom · · Score: 1

    Can anyone out here explain exactly how the isps control our download speeds? I have comcast at 6 megs, but know they also sell faster and slower services. (Att is the same way... multiple speeds available over the same wires) Some say they also throttle back the speed if they don't like what you are downloading. I'd sure like to know exactly how they do it. Water is easy... crank on the valve. Audio is easy, crank on the volume control. but internet speed?? I need some help here, please.

  66. Start an ISP Co-op and boot the parasites by Ex-MislTech · · Score: 1

    There are cities in the US and elsewhere that are sick of the Telcos
    Charging huge rates so they can make mega bucks for their mega mansions
    and stock options.

    Do a Co-op ISP and buy up dark fiber as a not for profit between cities.

    Then treat it like a Co-op or even city owned util and move on.

    The Telcos have shown they are ALMOST as corrupt as the Federal Government.

    http://www.tispa.org/node/14

    They had to work hard to be that corrupt, LOL !

    --
    google "32 trillion offshore needs IRS attention"
  67. Ergo... Net neutrality... by Anonymous Coward · · Score: 0

    This is why we need net neutrality. What does anyone expect from a business that also provides content in the face of competition? The net needs to be treated like a utility. Content providers need to compete on content. Not access.

  68. With Who??? Re:Two plans changed by Anonymous Coward · · Score: 0

    I pay 46 $CAD per month for 100/100 with no cap, you are being cheated..

    Who do you get that with???