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Is StarCraft II Killing Graphics Cards?

An anonymous reader writes "One of the more curious trends emerging from last week's StarCraft II launch is people alleging that the game kills graphics cards.The between-mission scenes onboard Jim Raynor's ship aren't framerate capped. These are fairly static scenes, and don't take much work for the graphics card to display them. Because of this, the card renders the scene as quickly as possible, which then taxes your graphics card as it works to its full potential. As the pipelines within your graphics card work overtime, the card will heat up and if it can't cope with that heat it will crash."

422 comments

  1. Ridiculous. by Mr+EdgEy · · Score: 5, Insightful

    How about timedemos for FPS games? Benchmarking your card? Tools used for overclocking to actually stress the card? These GPU's are designed to operate at max temp. Many games operate with no FPS cap unless vsync is enabled. This is a complete non-issue.

    1. Re:Ridiculous. by Vectormatic · · Score: 4, Informative

      i was thinking the same thing, many games arent FPS-capped anyway, and even in capped games, gamers will put the settings up so high that the game wont run at the capped framerate all the time

      Graphic cards should be able to cope with it, although i do believe that it is possible to load a GPU in such a way that more transistors are active at the same time then the manufacturer thought would happen.

      So unless there are reports of thousands of melted video cards, i call shens

      --
      People, what a bunch of bastards
    2. Re:Ridiculous. by Anonymous Coward · · Score: 0, Interesting

      Many games operate with no FPS cap unless vsync is enabled.

      Yeah and they're typically actually doing some serious work which effectively caps the FPS. This ultrafast rendering of "fairly static scenes" as the summary puts it, is more akin to putting your car in neutral and then mashing the gas pedal to the floor for an extended period. Your engine might not explode or throw a rod right away but it'd really prefer to be idling.

      This is a complete non-issue.

      Unless your video card suddenly stops working.

    3. Re:Ridiculous. by Andy+Dodd · · Score: 5, Insightful

      There is a parameter used for most high-dissipation ICs (such as CPUs and GPUs) - It's called "thermal design power".

      This is the absolute maximum amount of heat the card can dissipate under any circumstances (not counting overclocking). The nature and definition of TDP means it should be physically impossible for ANY software to ever cause the card to exceed TDP.

      If you have a system that can't handle the card running at TDP, that's faulty design of your system, not whatever caused it to hit TDP.

      --
      retrorocket.o not found, launch anyway?
    4. Re:Ridiculous. by V!NCENT · · Score: 5, Funny

      $ glxgears
      5791 frames in 5.0 seconds = 1158.177 FPS
      7120 frames in 5.0 seconds = 1423.968 FPS
      6801 frames in 5.0 seconds = 1360.132 FPS
      7110 frames in 5.0 seconds = 1421.871 FPS

      Nope. No meltdown. Totally BS...

      --
      Here be signatures
    5. Re:Ridiculous. by Zeussy · · Score: 4, Interesting

      The issue is quite simple, stardock had the same issue with galciv 2. There are people playing sc2 who do not play games that fully tax the graphics card as these scenes do, and do not have well ventilated cases, causing the cards to overheat and crash. The issue is solved with a simple frame rate cap. Or the consumer to adequately ventilate their case.

    6. Re:Ridiculous. by Sycraft-fu · · Score: 5, Interesting

      No kidding. SC2 may end up being more intense if it happens to be just the right balance so that the ROPs, TMUs, and shaders all get to work to near capacity, but same shit: If your card crashes the problem is your setup, not the game. For a demo that'll kick the crap out of your card heat wise, try Furmark. It is designed such to run the chip to its absolute limits and thus have maximum power draw. If your system bombs it isn't the demo that is wrong, it is your computer. Maybe you don't have enough power, maybe your ventilation is bad, maybe your GPU has a defect in it. Whatever the case an intense load that causes a crash is revealing a problem, not causing it. Your system should handle any load given to it.

    7. Re:Ridiculous. by Anonymous Coward · · Score: 0

      As far as I've seen, no one's claiming "melted" cards or anything like that, it's just a standard inflammatory Slashdot headline. Basically, the game crashes during those segments because the card overheats, and the fact is that in many prebuilt systems (particularly "gamer" systems from places like Dell and Systemax) will overheat if the graphics card runs at 100% for an extended period of time. I think we're seeing lots of reports from Starcraft players just because it's such a popular game, particularly in the non hardcore gamer crowd, where there are a lot of those type of prebuilt systems.

    8. Re:Ridiculous. by elrous0 · · Score: 1, Funny

      Yeah, but in the real-world, how many apps work your hardware to its max capacity for long periods of time? Considering how long Koreans are known to play Starcraft, I imagine there will be quite a rash of computer fires south of the 38th parallel, and a subsequent rash of suicides and shooting sprees.

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    9. Re:Ridiculous. by striker64 · · Score: 2, Interesting

      Normally I would agree, the graphics card should be able to handle anything that is thrown at it, but there is something to this story. I have a radeon 4850 with one of these zalman coolers on it http://www.quietpcusa.com/images/vf1000-led.jpg and my case is big with lots of cooling. I have used this exact same configuration to play countless games over the last year, including MW2, BC2, etc. and never had a single crash. But now my system is crashing at the SC2 menus. My brother's machine is doing the exact same thing. Perhaps because the rendering is so simple, it's causing the card to go faster than the designers intended, causing extreme heat in one specific part of the pipeline. Anyhow, the fix mentioned in the article does solve the problem for me.

    10. Re:Ridiculous. by Anonymous Coward · · Score: 5, Insightful

      If a graphics card cant survive a tight loop like that then it's designed by an idiot. My intel processor can survive that state.. and NO it's not like putting the car in neutral and mashing the throttle. you are comparing a device with a rotating mass getting sped up PAST the designed rpm rate+time point that actually would not cause a problem because of the rev limiter kicking in.

      electronics, my uneducated friend, are different as there are NOT any moving parts in it.. This may surprise you.

      I am tired of electronics nowdays designed for highest profit and not for quality. Engineers for chip makers are complete fucking morons if this is really happening.

    11. Re:Ridiculous. by Anonymous Coward · · Score: 0

      You're making a logic error here. It seems to be an assumption that the video card will run infinitely fast unless frame-rate capped. This is wrong. We're not talking about an electrical circuit without a resistor.

    12. Re:Ridiculous. by egamma · · Score: 1

      Yeah, but in the real-world, how many apps work your hardware to its max capacity for long periods of time? Considering how long Koreans are known to play Starcraft, I imagine there will be quite a rash of computer fires south of the 38th parallel, and a subsequent rash of suicides and shooting sprees.

      There was no 3D rendering in the original Starcraft. Or are you saying there are no news reports from Korea about SC2 issues?

    13. Re:Ridiculous. by bertok · · Score: 5, Informative

      There is a parameter used for most high-dissipation ICs (such as CPUs and GPUs) - It's called "thermal design power".

      This is the absolute maximum amount of heat the card can dissipate under any circumstances (not counting overclocking). The nature and definition of TDP means it should be physically impossible for ANY software to ever cause the card to exceed TDP.

      If you have a system that can't handle the card running at TDP, that's faulty design of your system, not whatever caused it to hit TDP.

      Many video cards can exceed their TDP through certain sequences of instructions, and the drivers include code to prevent this from occurring. There's been issues in the past where this filter wasn't perfect, and cards were destroyed, typically when executing GPU stress tests.

    14. Re:Ridiculous. by Cyberax · · Score: 0

      "This is the absolute maximum amount of heat the card can dissipate under any circumstances (not counting overclocking). The nature and definition of TDP means it should be physically impossible for ANY software to ever cause the card to exceed TDP."

      In theory.

    15. Re:Ridiculous. by Anonymous Coward · · Score: 0

      galciv 2 had a joke of a graphics engine though. That was just "Brad Wardell and Stardock" style programming.

    16. Re:Ridiculous. by Lonewolf666 · · Score: 1

      On top of that, it has been possible to put heat sensors on the chip and throttle the clock in case of overheating for several years now. IIRC Intel introduced this with the Pentium 4, and in some PCs with poorly cooled 3GHz+ P4 models this throttling actually kicked in. Annoying for the users, but at least their systems did not die.

      Maybe AMD/ATI and NVIDIA should copy that feature? (apologies for dissing them if they have actually done so).

      --
      C - the footgun of programming languages
    17. Re:Ridiculous. by C0vardeAn0nim0 · · Score: 1

      i don't think it's so much the engineers as the beancounters doing "engineering" with an excel spreadsheet.

      and since those beancounters are usually higher on the company hierarchy, the engineers either obey or get shafted.

      to use a car analogy (sorry!), engineering by marketing resulted in the the ford edsel, engineering by beancounting resulted in ford pinto.

      --
      What ? Me, worry ?
    18. Re:Ridiculous. by beelsebob · · Score: 1

      Exactly right! If your card can't cope with running at maximum capacity, then it's not fit for purpose. The card is dying because it's faulty, not because the game is killing it.

    19. Re:Ridiculous. by Kizeh · · Score: 2, Interesting

      How is it not the responsibility of the card vendor to engineer their cards so they won't overheat? To me this is black and white; if a laptop or video card melts when running a program that taxes some part of the system, unless you've gone out of your way to turn off sensors or block airflow, it's an engineering fault.

    20. Re:Ridiculous. by eggy78 · · Score: 2, Interesting

      Not sure if this was introduced with the P4, but I definitely learned the would-have-been-hard way that this throttling existed in those CPUs. I had a machine where the top two heat sink mounts pulled through the motherboard and I had effectively been running my CPU with no heat sink for several weeks before I figured it out. Every time I did anything remotely CPU-intensive, the system would slow to a crawl. If I let it sit for a while it would be fine.

      I managed to reattach the heat sink, and that CPU is still working fine today. If this throttling were not included, I guarantee you that would have been the end of that chip.

    21. Re:Ridiculous. by alen · · Score: 4, Insightful

      you forget that most chips people buy these days are the equivelant of "off the rack" clothing. they are manufacturing rejects that are sold as lower end cards. just like Xeon CPU's and the top of the line $600 graphics cards being the only ones that are a result of "perfect" manufacturing. everything else from i Core to your $150 graphics cards are manufacturing rejects with circuitry disabled. it's not like there is a production process for every single SKU of the 20 or so that ATI/Nvidia sell at any one time.

      it all comes off one line, tested, binned and then circuitry is disabled depending on the results of the testing

    22. Re:Ridiculous. by Sir_Sri · · Score: 4, Informative

      Not so much design. A few other new games have had this issue (notably Star trek online).

      TDP assumes, wrongly, that your card is perfectly clean, and that the fan controls are always correct, which might be the case on a reference designed card, but might not quite be the case on factory overclocked boards or if there have been aftermarket tweaks to the driver to adjust the fan speed (which is usually a noise problem).

      You're also assuming the fan is still perfectly mounted (which it might not have been in the first place), and that sort of thing. The PSU needs to be able to feed enough juice to the card, the case needs to be properly ventilated (and ideally cleaned), and god knows what other bits you've got in this board. Lots of boards have a northbridge fan that sits directly above the (first) gpu nowdays.

      As a developer there's a bit you can, and should be doing to prevent this sort of thing. This sort of problem happens a couple of ways. One is the 'draw a simple scene as fast as possible' scenario in SC so cap the framerate at something like 120. The other is basically constantly feed the card as much data as possible (some beta builds of STO and early release had this problem), that was basically a problem of not being able to fit a whole area/level in memory, or not wanting to cause a load screen, so you're maxing out your bandwidth to push data to the card, while at the same time letting the player fly around and shoot stuff (and said stuff shoot back). One of the things here is to do a better job of controlling what's being sent to the card in the first place (BSP trees for example). That's a problem that the card will render a scene to look correct even if you treat it badly, so you can sort of plod through development like that, but you shouldn't assume that the uncleaned 3 year old system one of your customers has will be as pristine as your development machines.

      When driving a car you can 'floor it' for a few seconds, but if you left it that way your engine would eventually overheat, if you've ever gotten stuck in the snow or on ice you'll know what I'm talking about. GPU's are similar. When your comp starts or when you do specific things with an application they can run with all of it's parts at full power, but only for a little while. If you do that for too long eventually it will burn out.

    23. Re:Ridiculous. by dshadowwolf · · Score: 1

      The thing is that an FPS or a benchmark generally stress the entire card - testing the 3D rasterizers, the shaders, etc... all at the same time. With this problem - which Blizzard actually acknowledges - what is being stressed is one part of the card - the part that handles outputting a mostly static 2D image. The card, as a whole, might be designed to withstand abuse, but if the card has a single part being stressed hard, then it will likely violate its TDP and, in systems with poor airflow and cooling, cause the card to overheat and possibly "melt".

      While I cannot see this "melting" being a problem for more than a small number of people it is likely that even some gamers that have designed their systems to run, say, Crysis, at more than 60fps could see problems. And there are a lot of people that have done that - the thing is that it might not be a problem for most people, but it will be enough of a problem for the "serious gamer" target audience for SC2. Anyway... You are correct in that most games run without caps - they don't need it because their inter-frame processing effectively caps them.

      (*prepares to get modded into oblivion*)

    24. Re:Ridiculous. by Austerity+Empowers · · Score: 1

      Where I work, we call them "Spreadsheet Engineers". They are the perpetual bane of REAL engineers.

    25. Re:Ridiculous. by kalirion · · Score: 1

      One theory I've read is that Starcraft 2 simultaneously taxes too many components of your card too highly - something the card may not be designed to handle.

      Sorry, can't think of a good car analogy.

    26. Re:Ridiculous. by Frantix · · Score: 1

      I think he's saying that it's going to start occurring with the release of SC2.

    27. Re:Ridiculous. by Austerity+Empowers · · Score: 1

      TDP is not the maximum possible power dissipation of an IC, that would be the absolute max power dissipation (which is often inferred). No one designs to that number because it's outrageous. TDP is generally the design-to power rating which hardware & system vendors design their cooling solutions to. I worked with a thermal engineer who came here from a different industry who designed to the max power dissipation, the heat sink weighs 25-30 pounds. It's pretty awesome.

      Typically TDP is not expected to be exceeded in most practical situations. However we're all wary of, and often create utilities for the "thermal virus": that insipid piece of software that manages to well exceed the TDP for significant amounts of time. You won't find anyone who designs to the absolute power, but most of us leave some overhead on TDP, and test to it carefully. For do-it-yourself chassis, people often go to exotic means to provide crazy airflow or cooling solutions that large PC manufacturers couldn't justify (although they often screw up on power supplies, since it's much harder to understand without a scope and a lot of EE knowledge).

    28. Re:Ridiculous. by AltairDusk · · Score: 2, Informative

      I agree, sadly these issues aren't that uncommon. Remember the 7900gs?

    29. Re:Ridiculous. by godefroi · · Score: 1

      That's what he's saying. There is -NO SUCH THING- as "faster than the designers intended" for your video card.

      --
      Karma: Poor (Mostly affected by lame karma-joke sigs)
    30. Re:Ridiculous. by MysteriousPreacher · · Score: 1

      I agree. Hardware should be protecting itself - either through firmware or drivers. Application/Games developers should not have to deal with the energy management of hardware. That stuff should be happening at the firmware/kernel level, and even with people hitting the metal the hardware should take steps when it's being pushed beyond tolerance.

      --
      -- Using the preview button since 2005
    31. Re:Ridiculous. by jellomizer · · Score: 1

      I don't think it is Starcraft killing the Video Card, Either the Card was already broken and StarCraft triggered it... OR it was improbably setup or covered with so much stuff it would burn out... I once burned out a Matrix Millennium II card with just Text.

      #include
      #include

      void main() {
      printf("hello");
      fork();
      main()
      }

      I had duel processors at the time I am guessing the card couldn't deal with that much information... The card after about 10 minutes died... So did my early Linux...

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    32. Re:Ridiculous. by AltairDusk · · Score: 1

      When driving a car you can 'floor it' for a few seconds, but if you left it that way your engine would eventually overheat, if you've ever gotten stuck in the snow or on ice you'll know what I'm talking about. GPU's are similar. When your comp starts or when you do specific things with an application they can run with all of it's parts at full power, but only for a little while. If you do that for too long eventually it will burn out.

      Unless you have a crappy car this is not true as a general statement. The specific scenario you reference of being stuck on ice is quite different than flooring it down an empty highway for an extended period of time (I don't recommend this for legal reasons). Your car's cooling fan is designed to pull enough air through the radiator to keep the car from overheating at idle and to assist at speed. Airflow from the car moving helps greatly with cooling, when you're flooring it stuck on ice there is no additional airflow from moving, just what the fan can provide. This would be similar to manually setting your GPU fan at a low speed then loading up some benchmarks.

      This is of course completely ignoring problems with bouncing off the rev limiter which is a mechanical issue due to rotating mass, something with no direct analogue on a GPU.

    33. Re:Ridiculous. by HaZardman27 · · Score: 2, Insightful

      From what I've gathered on forums, a lot of the users experiencing this issue are playing on laptops. In some of these cases, a fan ends up dying due to the extended periods of heavy load, which then causes the laptop to become even hotter. This is one of the many reasons I don't game on a laptop.

      --
      Apparently wizard is not a legitimate career path, so I chose programmer instead.
    34. Re:Ridiculous. by krelian · · Score: 1

      Did you check and see what the actual temperature of the card is while working on these simple screens? Is this kind of meltdown really undetectable?

    35. Re:Ridiculous. by Anonymous Coward · · Score: 0

      I can't imagine how this could actually melt a card, since once the temp. threshold is hit it should shut down. However, I've had my 9800 GTX cause a temp. shutdown on me three times now while playing Starcraft 2, and I left everything on the recommended settings.

    36. Re:Ridiculous. by Anonymous Coward · · Score: 0

      Here's the thing, graphically intensive games stress the card's CPU, memory, and power regulating components. Those are the parts where all the cooling is designed around - the parts the graphics card manufacturer's design to be stressed.

      It sounds like what's happening here is not that the CPU or memory is not what's being stressed because the scene is so simply, but that the ROPs, render output units, are what's being stressed.

      Video cards are tested against demanding games to be sure, but I'm not sure they're tested against very simple scenes that are outputting thousands of frames per second. Perhaps the problem is that the ROPs, or some other component related only to frame output is being stressed here.

      This definitely makes it a hardware flaw, and not the fault of the developers. However, point is that the claims may not be so ridiculous that the game is, at least indirectly, responsible for the problems due to it stressing components that aren't normally stressed.

    37. Re:Ridiculous. by DavidTC · · Score: 1

      Well, no, I suspect most people think a video card has some sort of mechanism to keep them from melting. CPUs have had a temperature sensor for quite some time, either to throttle them, or, cheapest and worst case, just shut down. It's somewhat absurd that video cards don't have that.

      And, yeah, a large part of the problem is that manufacturers use cheap-ass fans, which are noisy, and they decide rig the fan to run as little as possible. If they'd just spend $15 more on quieter fans, that can run more often, things would be a lot better. (At least for people who spent a small amount of thought on airflow and keeping their case clean. Other people probably can't be helped.)

      --
      If corporations are people, aren't stockholders guilty of slavery?
    38. Re:Ridiculous. by Anonymous Coward · · Score: 0

      Mod parent up!

    39. Re:Ridiculous. by MysteriousPreacher · · Score: 1

      A car without some limit on the sustained rpm could burn its engine out if the user jacks it up and floors the accelerator while the wheels aren't in contact with the tarmac?

      Although in this case I don't think it's up to the game/application devs to worry about this kind of thing. They should be concerned with sensible use of system resources and power (not running intensive activities when the game should be relatively idle), but prevention of over-taxing should be occurring at a far lower level.

      --
      -- Using the preview button since 2005
    40. Re:Ridiculous. by jdoverholt · · Score: 3, Interesting

      Reminds me of this video from Tom's Hardware, circa 2001.

    41. Re:Ridiculous. by Anonymous Coward · · Score: 0

      What the hell would "tax" a video card with GalCiv 2? Despite being pretty, that game is like 90% cpu bound. I think I've seen 99-cent flash games with more animation.

      Sounds like a driver issue to me.

    42. Re:Ridiculous. by gringer · · Score: 1

      That stuff should be happening at the firmware/kernel level

      Energy management of hardware (with respect to using too much energy) should happen at the hardware level. The people who make the hardware have the best chance of making sure overuse can't happen. Software cannot be trusted to always do the right thing, particularly when manufacturers don't openly publish schematics and/or limits. Perhaps a network card could be consuming all the CPU resources, so that there is nothing left to notice that the frame rate of the video card is twice redline rates.

      --
      Ask me about repetitive DNA
    43. Re:Ridiculous. by Macman408 · · Score: 1

      You're also assuming the fan is still perfectly mounted (which it might not have been in the first place), and that sort of thing.

      For one of my past jobs (computer repair), I saw a desktop that had a machining problem with the heatsink. It had 4 legs that were supposed to poke through holes in the CPU card, but one of the legs had a large burr of metal on it that didn't fit through the hole. The end result? In the ~2 years that this computer had been running, the heatsink had NEVER touched the CPU. No wonder it stopped booting! I had very little trouble convincing the manufacturer that even though it was well past the 1-year warranty, that this was a manufacturing/QC issue that should be covered, so the user got their machine fixed for free.

    44. Re:Ridiculous. by surgen · · Score: 5, Insightful

      While that fact is interesting, if I bought a chip that says it could do X, I still expect it to live up to X. It doesn't matter if X is a reject from manufacturing Y. If they were Y-rejects that still can't handle X, don't sell it as such.

    45. Re:Ridiculous. by abigsmurf · · Score: 1

      How many people leave a benchmark on solidly for an hour or more?

      Not only that, assuming you loop 3D mark. Every 3-4 minutes, you get a nice 30 second break as the next scene is loaded.

      Situations where a GPU is churning at a solid 100% for a long period are incredibly rare (even on an intensive game, it fluctuates). Games that don't have a frame rate cap tend to get away with it because there'll never be a situation that causes the GPU to go into overdrive for a long period.

      I don't see how you can possibly defend shoddy coding like this. A frame rate cap is pure common sense. Even if your cooling is perfectly able to cope, you're still using 50-150W (depending on the system setup) more than you should be.

    46. Re:Ridiculous. by BitZtream · · Score: 2, Insightful

      And what the person you replied to is saying is that the situation you described would be considered a broken graphics card.

      The hardware shouldn't allow for that to happen, if it does, its broken. Doesn't matter if they claim its 'intentional', its still broken.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    47. Re:Ridiculous. by Anonymous Coward · · Score: 0

      Any cores that do pass after the bad ones are lasered off are JUST as good as cores from a perfect batch. CPU yields have been like this for as long as IC's have been around, they never toss a wafer because of a single defect, so they know how to carefully test the rest and isolate the faults.

      (my captcha is most apropos for the subject: barbecue)

    48. Re:Ridiculous. by fishbowl · · Score: 1

      Sounds like an opportunity to clean up a manufacturing process. If there are enough failures to create a whole market, there's something really wrong.

      --
      -fb Everything not expressly forbidden is now mandatory.
    49. Re:Ridiculous. by tenco · · Score: 1

      Or the consumer to adequately ventilate their case.

      Or proper engineering of a cooling system. That's what safety margins ought to be for.

    50. Re:Ridiculous. by alanebro · · Score: 0

      I worked at Sprint (the phone company) Headquarters as an intern. My team consisted of about 7-8 Spreadsheet engineers. I actually eliminated the need for 2 employees with a macro that took me 3 hours to write.

    51. Re:Ridiculous. by sjames · · Score: 4, Insightful

      Not so much design. A few other new games have had this issue (notably Star trek online).

      TDP assumes, wrongly, that your card is perfectly clean, and that the fan controls are always correct, which might be the case on a reference designed card, but might not quite be the case on factory overclocked boards or if there have been aftermarket tweaks to the driver to adjust the fan speed (which is usually a noise problem).

      You're also assuming the fan is still perfectly mounted (which it might not have been in the first place), and that sort of thing. The PSU needs to be able to feed enough juice to the card, the case needs to be properly ventilated (and ideally cleaned), and god knows what other bits you've got in this board. Lots of boards have a northbridge fan that sits directly above the (first) gpu nowdays.

      That is still a design issue. Proper engineering includes appropriate margins for error to deal with the real world including things getting dirty and not being put together perfectly.

      Not everything is designed to operate at 100% duty cycle, but in those cases, the duty cycle is well documented and there are usually mechanisms in place to prevent actual damage if the limits are exceeded. Note how in the inevitable car analogy, there are warning lights and significant physical warning signs (such as steam pouring out of the engine compartment to let you know you have exceeded the engine's design capabilities. Unless you're stupid enough to ignore that and keep pushing, the engine suffers no actual damage.

      Imagine the outrage people might feel if the engine's design limits could be exceeded just cruising down the highway and the first sign of it was that the engine just stops running and never starts again. There would most certainly be a class action suit alleging that the engine was defective by design.

    52. Re:Ridiculous. by Thiez · · Score: 1

      He said 'should be', idiot.

    53. Re:Ridiculous. by Andy+Dodd · · Score: 1

      "When driving a car you can 'floor it' for a few seconds, but if you left it that way your engine would eventually overheat"

      Only in an improperly designed crappy car.

      http://en.wikipedia.org/wiki/Subaru_Legacy#Speed_records - driven nearly flat out with stops only for refueling, driver changes, and occasional (every 96 hours) tire changes for over 18 days.

      --
      retrorocket.o not found, launch anyway?
    54. Re:Ridiculous. by Khyber · · Score: 1

      "These GPU's are designed to operate at max temp"

      No, they're not, and physics alone dictates that. As a card gets hotter, more errors occur.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    55. Re:Ridiculous. by MozeeToby · · Score: 1

      As someone who games regularly with a laptop (I prefer at least sitting in the same room with my wife while we're both relaxing) I have to make the argument that it isn't a problem if you prepare for it. Get a cooling pad, or at least a hard lap pad so that the vents can breath, keep the vents clear, and blow it out regularly with compressed air. Be aware of when it's getting hot and if all else fails adjust the settings for the game accordingly.

    56. Re:Ridiculous. by broken_chaos · · Score: 2

      If there are enough failures to create a whole market, there's something really wrong.

      Sometimes there aren't. A lot of the time, particularly as time wears on and the manufacturing of a particular chip gets better, you end up getting a better chip than you expected (marked/limited as expected, though) and can overclock it further. Desktop i7s are a pretty good example of this, with most of the late-model i7-920s and all of the i7-930s being able to go 500 MHz above spec without even breaking a sweat (i.e., on stock cooling). Pretty much every one can hit 4 GHz with even a basic after-market cooler.

    57. Re:Ridiculous. by broken_chaos · · Score: 1

      If it's crashing, but your GPU still works then it's probably a plain ol' software bug causing the crashes. Not some mythical GPU-melting simple-frame rendering.

    58. Re:Ridiculous. by ToasterMonkey · · Score: 1

      just like Xeon CPU's and the top of the line $600 graphics cards

      For graphics cards possibly, but the Xeon line is not just rebadged desktop chips. It has the ability to detect and/or correct a bunch of things that desktop chips can't. It's just over most people's heads. Most people know what ECC memory is and why it's not necessary for a desktop system, but main memory is just ONE part of the system that can have transient failures. If your computer has multiple CPUs, it doesn't make sense for only one to bring the whole system down does it? You start throwing in gobs and gobs of processors, and the odds of one of them faulting goes right up.

      AFAIK, Itanium has even more RAS-like features than Xeons, and all of these trail behind POWER and Sparc.

      Next topic: Is SCSI the same as SATA /facepalm

    59. Re:Ridiculous. by sexconker · · Score: 1

      While that fact is interesting, if I bought a chip that says it could do X, I still expect it to live up to X. It doesn't matter if X is a reject from manufacturing Y. If they were Y-rejects that still can't handle X, don't sell it as such.

      If you bought a chip that says it could do X, assume it can do X-Z, where Z is the sum total of shittiness forced upon you as a result of:

      LOL Nvidia Bad Bumps
      LOL Shitty ATI Driver
      LOL Lead-Free Solder

    60. Re:Ridiculous. by SydShamino · · Score: 1

      I have a cooling plate that I set me laptop on when gaming (MacBook Pro 17", a generation old). Without it I saw a rare lockup during heavy use (raiding environment). With it I've never seen a problem.

      With a plug in keyboard, wireless mouse, and second monitor, I'm actually pretty happy using my laptop for gaming. My SCII copy is still sitting unopened in its box though...

      --
      It doesn't hurt to be nice.
    61. Re:Ridiculous. by rsw · · Score: 1

      Engineers for chip makers are complete fucking morons if this is really happening.

      Power dissipation and heat are generally considered system-level problems. That is, the chipmaker specifies "max power dissipation X" and the board designer has to figure out how to move that amount of heat off the part. For example, NVidia says "this will dissipate 200 Watts max," and Asus builds an appropriate cooling system. This is an area that gets neglected a lot because it's expensive to move that much heat around, and because lots of people are just bad at doing thermal design. Given a few boards with precisely the same chipset, it's very possible (likely, even) that some will fail and others have no issues.

      (In other words, s/chip makers/card makers/.)

    62. Re:Ridiculous. by oji-sama · · Score: 1

      Where I work, we call them "Spreadsheet Engineers". They are the perpetual bane of REAL engineers.

      Sprengineers?

      --
      It is what it is.
    63. Re:Ridiculous. by oji-sama · · Score: 1

      Personally I think, that a lot of people have bought sc2 and haven't played anything resource hungry before on their laptops. A fair amount of laptops overheat even on tables, nevermind on something soft blocking the ventilation. Thus the breakdowns.

      --
      It is what it is.
    64. Re:Ridiculous. by Hatta · · Score: 1

      Why rely on a filter instead of a thermostat? There are no false negatives with a thermostat.

      --
      Give me Classic Slashdot or give me death!
    65. Re:Ridiculous. by Bryansix · · Score: 1

      Actually most modern cards can survive being put in neutral and mashing the throttle.

    66. Re:Ridiculous. by Bryansix · · Score: 1

      *Cars. Damn Typos!

    67. Re:Ridiculous. by Sir_Sri · · Score: 1

      Most high end gpus ramp down a bit when they're getting too hot, and ramp up the fan. However, if you're overclocking, well, the fan doesn't go that high.

      And ya, GPU's aren't designed to operate at 100% indefinitely. They seem like it, but since the load is never on every part of the card all at once you only rarely run the full card at max. When your GTX 480 is blowing at full speed in crysis it's probably not fully utilizing all of the shaders (some are waiting for others), some of the memory system (since it's all loaded already) that sort of thing. Hence I said there's stuff a programmer can do.

      I suppose we can disagree on who the design issue falls with. I took the ops design issue as a system builder level issue. When building a system there's not much I can do about how the video card was designed, and when building a GPU, they don't actually physically build and test them much, if at all, before selling them. NVIDIA prides itself on their sales being 'first silicon' because they design all in software. Which sounds great until you get a GTX480.

      Also your definition of appropriate margins of error, and mine are probably very different. Most modern top end GPU"s (480, 5970) require nearly 100% efficiency on the fan to match their TDP, and a layer of dusty gunk will kill them, at least first run parts. I'm not sure you'd find much agreement on how clean or not you can expect computers to be (or what PSU's they'll have), and there's going to be a lot of variability even in the high end part. A porche911 that never has it's oil changed just plain isn't being used as designed. That's not the designers fault, that's the owners.

    68. Re:Ridiculous. by Mitsoid · · Score: 1

      I think part of the issue is these moments are the best times to take a break from the game...

      You finish a mission, get to that screen, and decide to go do something else for a while.. go out for coffee, a movie, sleep...

      You come back and it'd be like you've been hardcore gaming/stressing your system the entire time -- Hope you didn't go to sleep for 8-9 hours! or go to work!

      I'm not an expert on benchmark software, but I thought they limited to "X" many runs, such as 1-5 runs, through a set course (for visual benchmarks).. or otherwise stop after a set time period. For people with cheap graphics cards, or super high-end hot-running graphics cards, I'm sure there's heat issues (Cheap ones failing, high end ones simply overheating/stuttering or failing)

      Just my thoughts...

    69. Re:Ridiculous. by Anonymous Coward · · Score: 0

      Had this happen a few years back with the game Defcon. or rather the demo. on a certain set of cards they could be destroyed forever by overheating due to specific instructions being run.. They were cool about it, gave me full copy of the game for free. I needed a new GPU anyway but point is, it can happen.

    70. Re:Ridiculous. by Anonymous Coward · · Score: 0

      $ glxgears
      5791 frames in 5.0 seconds = 1158.177 FPS
      7120 frames in 5.0 seconds = 1423.968 FPS
      6801 frames in 5.0 seconds = 1360.132 FPS
      7110 frames in 5.0 seconds = 1421.871 FPS

      Nope. No meltdown. Totally BS...

      u r so noob, displaying rotating gears doesn't take all memory bandwidth, shader cores, tesselator, etc it does not even use texture mapping, even you can run it up to 999999 fps

    71. Re:Ridiculous. by V!NCENT · · Score: 2, Funny

      That's the point, moron! StarCraft is supposed to overheat at drawing a lot of low-detail scenes. Glxgears is the _PERFECT_ example of cranking out a rediculous amount of frame at the most totaly _BASIC_ scenery.

      Now given that a lot of this shit does happen with _COMPOSITING_ all the time (Windows 7 Aero with blurey windows) and the fact that it _DOES NOT_ happen with _OPEN MUTHERFUCKING COMPUTE LANGUAGE_ then it might be the god damned _FRAME BUFFER_ you _TOTAL FUCKTARD_.

      Now get the _FUCK_ of my lawn...

      --
      Here be signatures
    72. Re:Ridiculous. by Anonymous Coward · · Score: 0

      "When driving a car you can 'floor it' for a few seconds, but if you left it that way your engine would eventually overheat"

      Only in an improperly designed crappy car.

      One example doesn't really prove anything about the majority of cars out there (and what would be expected of them).

      Though even if they did fail when continuously driven flat-out, the analogy is flawed, as the car situation is *not* the same as that of graphics cards- the car is being pushed to its limits under the direct control of the user, and it's obvious what is happening.

      This certainly *isn't* the case with this game that is allegedly melting people's cards.

    73. Re:Ridiculous. by Anonymous Coward · · Score: 0

      So what? I doubt there is more than 0.001% of low end Intel processor that can't survive a tight loop. Even retarded chips that dissipate a lot (and that's clearly retarded because for the same thermal budget, you could get many more performance by simple using multicore of low power design) have integrated protection so that they automatically slow down if needed.

      Apparently, that's far from being the case when talking about graphic chips designed by stupid companies.

      A design that can't survive a nominal use (the programmers of video games probably don't try tricks to burns graphic chips, they just use OpenGL or DirectX) in abnormally high quantities is a bad faulty design.

    74. Re:Ridiculous. by sjames · · Score: 1

      I would say that if production code can cause any thermal problem at all, the margins were selected wrong. If any code at all can cause a failure without clear warnings first, it's very wrong.

      However, if you overclock, you have effectively changed the design and must take responsibility for the margins being acceptable yourself.

      Even then though, GOOD design (as opposed to merely acceptable) would have it just clock itself down (or shut down) rather than fail. AMD used to take some heat (pun intended) for their CPUs willingly burning themselves up back when Intel introduced CPUs that would throttle down or off to avoid burning up.

    75. Re:Ridiculous. by Bungie · · Score: 1

      The current ATI Catalyst or NVIDIA ForceWare drivers can't even support cards that were sold four years ago, and they are supposed to be a "unified" driver set. If the hardware vendor's own tools don't even work with all their products then how is Microsoft supposed to release a set of diagnostics that will accurately test all of the different hardware?

      Companies aren't making money paying programmers to write diagnostic tools. The main reason hardware vendors release diagnostics is mainly to speed up and validate warranty requests. Microsoft doesn't warranty any of the hardware so they don't gain any advantage from writing hardware diagnostics for hardware vendors. It would be a never ending battle to keep up with all of their different implementations (if they could even obtain those details).

      Most people don't even run tools like verifier to anyalyze a driver issue so they probably won't run a long in-depth hardware diagnostic either. How many people do you know that regularily run things like the Windows memory diagnostic or 'chkdsk /r'?

      --
      The clash of honour calls, to stand when others fall.
    76. Re:Ridiculous. by Anonymous Coward · · Score: 0

      I myself could not believe SC2 blowing up video cards!

      Just to check, I too loaded SC2 to see what it would do to my 9800 GT. I can tell you that I have been playing Sim City 2 for hours and my video card is still cool to the touch. Then I thought, maybe SC2 does not refer to Sim City 2. Just to be safe, I checked another game I know of.

      I had the same cool video card after multiple hours of playing Star Control 2...

    77. Re:Ridiculous. by tuxicle · · Score: 1

      On my ye-olde 6600GT, glxgears reports ~6000 fps (default window size), but I notice a very high pitched whine (quite faint) coming from my box when it's running. Also, temps start to rise quite sharply (not to dangerous levels, though). I replaced the stock cooler with a Zalman unit some years back, and I make sure the insides are vacuumed regularly.

    78. Re:Ridiculous. by VinylPusher · · Score: 1

      I bet you were popular!

    79. Re:Ridiculous. by ultranova · · Score: 1

      You come back and it'd be like you've been hardcore gaming/stressing your system the entire time -- Hope you didn't go to sleep for 8-9 hours! or go to work!

      If the system is properly cooled, it will keep running just fine at maximum power forever. And besides, considering how little mass a chip has, it should reach thermal equilibrium in a matter of minutes, if not seconds.

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    80. Re:Ridiculous. by V!NCENT · · Score: 1

      nVidia cards suck. That's because they use a design that not only works terrible with lots of triangles per pixel, but they also do not excel at higher resoultions. This design also results in higher power consumption.

      If that didn't suck already, their drivers are already optimised to the max of the driver teams imagination and so only faster cards can bump the speed higher, whilst ATI is kicking their ass and their drivers have gone through a total rewrite two years or so ago and so new driver releases up the speed of your already bought cards much higher.

      This al means that with the death of fixed function cards nVidia is losing. Take a look at their stock. nVidia might be going under unless they completely revamp their design, which they won't because that would mean zero optimisations for doing it from sqaure one.

      Also AMD is releasing documentation for FLOSS drivers, with the exception of anything DRM related and some optimised circuitry. Although as I already told you the speed comes from optimising the drivers themselves, because the FLOSS drivers stress those cards to the near max already with much less FPS.

      --
      Here be signatures
    81. Re:Ridiculous. by geekoid · · Score: 1

      Ladies and gentlemen, I give you arrogance from ignorance at it's best. Often found on slashdot, this particular specimen is a rare bread. One the clearly shows their logical fallacy in two sentence. Granted, on is a run on sentence, but his use of a semi colon in this manner simply can not be overlooked.

      Dear reader, If you will indulge me, I will speculate for a moment.
      I suspect that if this was an article about how laptop manufactures where 'locking down' video cards the poster would complain that the user should decide.

      As I said, that is pure speculation. Thank you for you indulgence.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    82. Re:Ridiculous. by geekoid · · Score: 1

      " Proper engineering includes appropriate margins for error.."

      is all your engineering experience from Scotty?

      Yes, there are margins of error, depending on the spec; HOWEVER they do not, and can not, count for everything. PLUS you might have designed the board, but not the components so you can not have a perfectly know margin of error. Plus it's just a margin. lets say it's 10%. well if you take itt up to 115% then it breaks. Not a design flaw.

      As for the issue at hand, I do know that when the cut scenes happen, my Video Fan goes into high gear. So I have to pay attention to any changes in pitch.That will indicate fan failure. If that fails then it will probably take the whole card with it.

      "Imagine the outrage people might feel if the engine's design limits could be exceeded just cruising down the highway and the first sign of it was that the engine just stops running and never starts again"
      Yes there would be outrage, almost as much outrage as there should be at you using a car analogy for chip design.

      Since you need one, here you go:
      It's a kin to running the car at it's top speed for extended periods of time. it WILL break. You cant get into a Porsche and drive it 190 MPH for 100 hours and not have it break.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    83. Re:Ridiculous. by geekoid · · Score: 1

      SCII is also going a bunch of other things. Glxgears is not perfect for this.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    84. Re:Ridiculous. by geekoid · · Score: 1

      My moms a gamer, she play farmville on her laptop all day...

      Some specific examples should be required because now, everyone in a gamer and the width of game options is as wide as it is awesome.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    85. Re:Ridiculous. by sjames · · Score: 1

      The chip has far LESS excuse to burn itself out than a car. It could easily include a mechanism to shut down on overheat before it has a problem. It's not just a dumb mechanical device. Such a mechanism could indeed take care of ALL such problems.

      If your fan fails, the card should just shut down. There's no good reason for it to not do that.

      Why do you find junk so acceptable?

    86. Re:Ridiculous. by V!NCENT · · Score: 0

      Hello geekoid, this is earth.

      Many, many, many people who buy a new computer at least every six years are running a compositing drivern graphical user interface. You are following me, right? Good.

      Wel then; a GPU is doing a bunch of things... all... the time. See? That wasn't so hard, right?

      But now I am going to tell you something that might be a little bit difficult to understand. You see, in modern cards that are appearantly burning, there is no more 2D engine! OH MY GOD!

      You see... it's all shaders cores now. A-hah. That's right. There is no such thing as fixed function anymore, hmkay?

      Now what if I told you that there might be some naught, baaaaaad driiiivers. OH NO!

      These drivers all do thermal management based on voltages, shit in the goddamned command que aaaaaaaand thermal readings! Ohhhhhhhhhhh, scary stuff.

      Now if cards are overheating than the problem is either:
      1. baaaaaaaaad drivers.
      2. baaaaaaaaad overclockers, a-hah.

      Naughty, naughty...

      TL;DR:
      StarCraft is just being a part of all the general command ques and so these cards suffer from moron owners that overclock their cards. There is a reason cards are not clocked higher because if AMD and nVidia could do this in stiff competition then they would have already done that.

      --
      Here be signatures
    87. Re:Ridiculous. by pinkushun · · Score: 1

      You Sir, are my expletive hero for today!

    88. Re:Ridiculous. by alanebro · · Score: 0

      Well, they didn't eliminate the people, just the work they had to do. So I was actually popular!

    89. Re:Ridiculous. by IKnwThePiecesFt · · Score: 1

      I feel the flaw in your analogy is that we're talking about race cars, not your daily driver. Your average driver cruising down the highway is more the equivalent of some integrated chipset running Aero. If you want to draw a car analogy these are purpose built racecars blowing up when pushed to the limit, which, last I checked, actually happens with purpose built race cars.

    90. Re:Ridiculous. by sjames · · Score: 1

      The sort of race car you're talking about isn't an "off the shelf" item at the local dealership. It is custom built by the race team. Indeed, if you solder your own card together wired for speed, it's on you if it burns up.

      If it's an off the shelf consumer item, it shouldn't suffer irreparable damage from a game using the published API. If it does, it's just gold plated excrement.

      So, no, it's not a race car. Perhaps it's a Mustang or a Corvette. Still a consumer product.

      Consumers have apparently been well trained to accept crap in return for money these days.

    91. Re:Ridiculous. by Carewolf · · Score: 1

      What the hell would "tax" a video card with GalCiv 2?

      The same as in these very simple SC2 scenes. GC2 was using some very simple animated effects using the shaders. The animations was not frame-rate capped and shaders was apparently not protected against overheating in tight loops. The problem was fixed first by Stardock by introducing a frame-rate cap and much later by nvidia themselves in their drivers.

  2. Not sure I get the reasoning here by Sockatume · · Score: 2, Interesting

    Are most games framerate-capped? Wouldn't all games, at all times, be rendering as quickly as possible, operating to the graphics card's full potential?

    --
    No kidding!!! What do you say at this point?
    1. Re:Not sure I get the reasoning here by Dragoniz3r · · Score: 5, Insightful

      Yes, they do. It is quite standard practice for games to render uncapped. This story is just FUD and troll. I would've expected it to come from kdawson, but apparently I gave Taco too much credit.

      To clarify my stance: This story is retarded, and all the time you look at it/think about it is time you won't get back.

    2. Re:Not sure I get the reasoning here by crossmr · · Score: 5, Insightful

      At this point I suspect "Kdawson" is a lot like "Alan Smithee". He just forgot to tick the box this time.

    3. Re:Not sure I get the reasoning here by Burnhard · · Score: 1

      Crysis Warhead killed my ATI 4890. The fan bearings went (the card still worked and the fan kind-of cooled it, but the noise was unbearable). So yes, playing games can kill your graphics card, in much the same way that driving your car a long way can cause it to break down.

    4. Re:Not sure I get the reasoning here by grimJester · · Score: 1

      I'd be interested in seeing some of the more reputable hardware sites take up this story. Sure, running Furmark should stress your GPU far more than any game and unless you can run it without crashing your rig isn't stable.

      I still wonder if there is something more to this story than a bunch of cards with insufficient cooling crashing. Few if any professionally assembled PCs should have bad enough cooling that a game could cause the GPU to overheat.

    5. Re:Not sure I get the reasoning here by ShakaUVM · · Score: 2, Interesting

      >>This story is just FUD and troll. I would've expected it to come from kdawson, but apparently I gave Taco too much credit.

      It's news, because... it's about Starcraft 2? Kinda?

      Why not run a story about how Quake 1 is killing modern computers? The last time I ran Quake it was somewhere above 300fps with vsync disabled.

    6. Re:Not sure I get the reasoning here by LWATCDR · · Score: 1

      I find it odd that people don't want the game frame rate capped.
      Why go past 60 FPS? Okay maybe 120 if you nuts?
      What do you gain? I would rather not put out the heat and eat up the power.
      Of course the only game I really play is FSX and I would love to see 60 FPS with all the eye candy turned on.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    7. Re:Not sure I get the reasoning here by Pingmaster · · Score: 1

      I had the same issue with my old AIW 9600xt. The fan bearings went, which was no big deal until it started to slow the fan down. Luckily I was able to find a chipset fan kit that had matched up with the holes on the card (with a little modification, I had to remove a couple fins from the fan to make room for a capacitor on the board). It ran perfectly and I'd say even did a better job cooling than the original fan did. As a bonus, it came with a couple little copper heatsinks, which I stuck on the VRAM chips to keep them cool too. For about $15, I got a few extra years out of the card (which still works, it's just been upgraded).

    8. Re:Not sure I get the reasoning here by gencha · · Score: 1

      Well, the game SHOULD render at the same framerate as your monitor. Often called VSync. Because rendering more frames that your screen can display doesn't really help that much. Also not synching to your screen will cause tearing.

      However, VSync is disabled by default in SC2. And this might cause the issue.

    9. Re:Not sure I get the reasoning here by fractoid · · Score: 1

      Are most games framerate-capped? Wouldn't all games, at all times, be rendering as quickly as possible, operating to the graphics card's full potential?

      IWAGD (I was a game developer) and yes, you're absolutely right. Most games render as fast as the system can handle; not doing so would be retarded unless the machine you're running on is way over-spec for the game, or the game animation is frame-based (a la old bitmap side scrollers, for instance) and as such, can't animate faster than the pre-stored animation frames.

      --
      Rampant carbon sequestration destroyed the Dinosaurs' tropical paradise. I'm here to help repair the damage.
    10. Re:Not sure I get the reasoning here by TheTurtlesMoves · · Score: 1

      I think its a throw back to the quake days where the physics is tied up with frame rate. Long story short, you can just further at 120fps than at 60fps. I would assume that these days of multi core machines, the physics thread is separate from the rendering thread so frame rate won't change the physics. But then lets face it. Games are not exactly the cutting edge of software engineering.

      --
      The Grey Goo disaster happened 3 billion years ago. This rock is covered in self replicating machines!
    11. Re:Not sure I get the reasoning here by Burnhard · · Score: 1

      I would sure love to know where to get a new fan for a 4890 (and how to fit it). I paid £150 for that card! I've replaced it with a 5870. It's not as fast, but at least I get DX11 now (this is useful for me as a developer more than anything else).

    12. Re:Not sure I get the reasoning here by Anonymous Coward · · Score: 0

      To clarify my stance: This story is retarded, and all the time you look at it/think about it is time you won't get back.

      Please Sir, can you tell me where I can find time that I CAN get back?

    13. Re:Not sure I get the reasoning here by LWATCDR · · Score: 1

      Which makes locking the frame rate seem all the more logical.
      You would then have easy predictable physics.
      That seems to make frame locking an even better idea.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    14. Re:Not sure I get the reasoning here by hcdejong · · Score: 1

      It is quite standard practice for games to render uncapped.

      Why is that? What benefit is there to rendering frames at a rate higher than the monitor's refresh rate?

    15. Re:Not sure I get the reasoning here by AltairDusk · · Score: 1

      I still wonder if there is something more to this story than a bunch of cards with insufficient cooling crashing. Few if any professionally assembled PCs should have bad enough cooling that a game could cause the GPU to overheat.

      Have you looked inside a Dell lately? I had an XPS 700 for a while (got a ridiculous deal on it that was far cheaper than building the equivalent myself) and the GPUs Dell chose to put in had a more anemic cooling solution than the old Hercules 3D Prophet III (Geforce 3) I used to have back in the day.

    16. Re:Not sure I get the reasoning here by BigFire · · Score: 1

      Not for nothing, but when I'm playing SC2, the fans on my computer went about 10-15 decibel louder, indicated significant heat.

    17. Re:Not sure I get the reasoning here by Anonymous Coward · · Score: 0

      Is there any point to rendering faster than your monitor can display?

      Why would you render more than 60 frames per second and then only generating a signal for your monitor at 60Hz (for example)?

      There is no point on running uncapped. However, the right cap should be chosen :p.

    18. Re:Not sure I get the reasoning here by abigsmurf · · Score: 1

      Most games will never get into a situation where they're rendering 1000's of frames a second for an hour or so.

    19. Re:Not sure I get the reasoning here by Anonymous Coward · · Score: 0

      Lower latency. If v-sync and triple buffering are enabled, the game can continue rendering new frames while a new frame is being transmitted to the display. When the graphics card has finished transmitting a frame and begins transmitting the next one, it can pick the newest rendered frame. If rendering is capped, the game stops rendering after it finishes a frame while the previous frame is being transmitted, even if it would have time to render a newer frame. That creates input lag.

    20. Re:Not sure I get the reasoning here by ToasterMonkey · · Score: 1

      Well, the game SHOULD render at the same framerate as your monitor. Often called VSync. Because rendering more frames that your screen can display doesn't really help that much. Also not synching to your screen will cause tearing.

      However, VSync is disabled by default in SC2. And this might cause the issue.

      I agree that this should fix the problem, and I don't think the problems with vsync would affect the people with uncapped framerate problems, but there ARE problems with vsync if your system doesn't have enough power.

      The VSync setting isn't a framerate cap. It will basically make sure that each frame is rendered at the same _time_ as the display's refresh, not at the same _rate_. It will effectively cap your FPS at your refresh rate - IF the application can keep up.
      However, if your system can't keep up, you might get 1/2 or 1/4 or some other nasty part of your actual display refresh rate. Even If the rendering and screen refresh happen at the same rate, but not the same time, you get tearing. Tearing is often better than an FPS at half your refresh rate.

    21. Re:Not sure I get the reasoning here by am+2k · · Score: 2, Insightful

      The problem with enabling vsync is the following:

      A standard LCD has 60Hz, which is about 1.67ms per frame. When your game requires 1.7ms to render a single frame, without vsync that's about 58.8fps, which isn't that bad (you wouldn't notice it).

      When vsync is enabled, what happens is that the first frame isn't ready when the screen is refreshed, so the whole pipeline stalls until the next vertical sync. On the next one, you can finally display your image, and render again for 1.7ms. The whole cycle repeats. In the end, this means that you have a whooping 30fps, even though the graphics pipeline is idle nearly 50% of the time.

      Of course, this doesn't make sense for the menu system, where the frame rendering doesn't take anywhere near 1.67ms, but it does make sense for the game itself, since it tends to lag a bit when the action is intense (esp. on creep).

    22. Re:Not sure I get the reasoning here by hcdejong · · Score: 1

      Are frame rendering times so unpredictable you can't render a frame just-in-time? The uncapped approach seems wasteful.

    23. Re:Not sure I get the reasoning here by gencha · · Score: 1

      I guess it's a matter of preference if you're fine with constant tearing or a 30fps framerate. I just doubt that rendering uncapped is "common practice".
      But I find it quite misleading to talk about framerate capping. As a simple cap wouldn't guarantee that you present your frames in sync with your screen. So you might get 60fps but still with tearing.
      And in a scenario as you describe it, I guess the smartest move would be to lower any graphics setting only slightly and then run on full fps in sync. But I guess that's what the people who suffer from the overheating issue should have done in the first place.
      Btw, your render times are off by a factor of 10.

    24. Re:Not sure I get the reasoning here by Pandur77 · · Score: 1

      This is not true. It's true that many games are running without vsync enabled, but don't confuse this with framerate. Most games have a fps cap. Console-related games are capped at either 30 or 60 fps. While pc only games are usually capped at something between 60 and 200 fps. This is done to ensure that all other (physics, audio, network and so on) calculations are in sync with the graphics. Without this you could end up with a melted cpu instead of your gpu, again due to insufficient cooling, or the game could do funny stuff like it did in Quake 2 where you (rocket-)jumped higher with high fps. So it is in fact a very bad flaw for a game to have completely uncapped fps. This is something ONLY benchmarking and "torture" software should have.

  3. Design issue? by DaveV1.0 · · Score: 1, Insightful

    This sounds more like a design issue with the cards than an issue with StarCraft 2. If the card can not handle performing at its full potential, then the card was under-engineered in the first place.

    --
    There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
    1. Re:Design issue? by Joce640k · · Score: 1

      Either that or the cooling fins/fans are too full of fluff to do their job properly.

      I've seen quite a few graphics cards burned out because of that.

      --
      No sig today...
    2. Re:Design issue? by NotBorg · · Score: 1

      The GPU card should scale down when it's at dangerously high temperatures. People should be complaining SC2 has terrible frame rates before they complain that their video card caught on fire or melted.

      The cards should be more like CPUs. "My computer sounds like a jet engine and runs slow" are the symptoms of a CPU's heat sink being clogged up. The CPU down clocks itself to prevent damage which results in poor performance.

      I've seen many many computers with clogged CPU heat sinks. In relatively few cases were the CPUs actually damaged because even a clogged heat sink will cool a processor enough when its running in a low enough power state. In extreme cases the CPU will simply power off if it reaches a critical threshold.

      The processor scales back and/or turns off. It's the reason they have their own temperature sensors. I don't see why GPUs can't do the same other than they aren't as well engineered.

      --
      I want this account deleted.
    3. Re:Design issue? by h7 · · Score: 1

      No, it shouldn't. The card should be designed such that it is impossible to reach that temperature in the first place. If they can't do that, they shouldn't rate the card to do X when it can only do 0.3X under continuous load. I face this shit problem regularly when I encode video, the CPU goes into overheat and then downclocks to 1/3rd of full speed. I paid for 2100MHz continuously, you dumb fcuk, NOT 2100 for 2 minutes and then 798 for the rest of the time. This crap has to stop.

    4. Re:Design issue? by NotBorg · · Score: 1

      I'd rather have CPUs and GPUs that clock down to prevent damage when the cooling is inadequate. Very often this is due to dust and debris clogging up the heat sinks. Dust and hairballs clogging up your heat sinks is not permanent damage. It's a temporary problem that's alleviated by maintenance.

      There's also the common situation that people who build their own systems encounter where cases are poorly designed with inadequate air flow even despite having a large number of fans. A good example are cases which have fans butted up against an array of small holes. Not only do these cases make more noise trying to force air through the small holes but they move considerably much less air. Consider getting a case with wire finger guards (Google image search "wire finger guard") instead.

      Even though a poor case isn't your GPU or CPU's fault, if they are well designed they won't melt down and you can get your money's worth by altering your case or replacing it altogether. (In my experience, a high price tag doesn't insure a well designed chassis.)

      I can peg all four cores of my processor for extended periods of time (more than any game or encoding process I've ever seen) and not experience a clock down. I also use the stalk heatsink and fan. A well designed chassis and occasional maintenance will do that for you.

      --
      I want this account deleted.
    5. Re:Design issue? by geekoid · · Score: 1

      No card is designed to run at it's max for extended periods. They can't be.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    6. Re:Design issue? by DaveV1.0 · · Score: 0

      What do you mean by "extended periods"? I would agree if we were talking about hours of use at maximum, or even half an hour. But, we are talking about a cut scene that is going to last, what, 5 minutes? If a card can not run at its full potential/maximum for a cut scene, then the card is designed wrong and is under-engineered. And, if the designers/manufacturers of the card know that it can not perform at its full potential without self-destructing, then they should limit the cards performance to safe levels, just like cars now have rev limiters to prevent someone from blowing the engine.

      And, a card, just like a car engine, can be designed to run at its maximum for an extended period.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  4. read: StarCraft will expose your crappy setup by Anonymous Coward · · Score: 5, Informative

    Clearly StarCraft is not at fault here. No software should be capable of damaging your graphics card. But if the thermal design of your system is broken, then it's your fault, or the manufacturer's.

    If your card breaks and there is nothing wrong with your cooling, then your card was already broken before you even fired up StarCraft.

    1. Re:read: StarCraft will expose your crappy setup by Anonymous Coward · · Score: 1, Insightful

      Clearly StarCraft is not at fault here. No software should be capable of damaging your graphics card. But if the thermal design of your system is broken, then it's your fault, or the manufacturer's.

      If your card breaks and there is nothing wrong with your cooling, then your card was already broken before you even fired up StarCraft.

      Why are you even assuming the story is correct?

      "Reports of graphics problems" is a bit nebulous, to say the least.

      My money is on SlashFUD at this point in time.

    2. Re:read: StarCraft will expose your crappy setup by RogueyWon · · Score: 5, Insightful

      Or a more developed version of the same argument:

      Starcraft 2 has a pretty wide audience, by the standards of a PC/Mac game, and while it's certainly not a Crysis-style hardware-hog, it does have higher requirements than a lot of the usual mass-market PC games (eg. The Sims and its sequels). In addition, its prequel, which is 12 years old and was technically underwhelming by the standards of its own time (the graphically-far-superior Total Annihilation actually came out first) has a large hardcore fanbase, a lot of whom probably don't play much other than Starcraft.

      So Starcraft 2 is released and is promptly installed on a lot of PCs that are not routinely used for gaming, or at least for playing games less than a decade old. A large chunk of these PCs have never run a high-end modern game before. When asked to do so, the less-than-stellar graphics cards in a good portion of them give up and fall over. No conspiracy, no fault in Starcraft 2, just a lot of crusty PCs being taken outside of their comfort zone and not faring so well.

    3. Re:read: StarCraft will expose your crappy setup by Anonymous Coward · · Score: 0

      Software can, technically, burn your graphics card, CPU etc.. But it is highly unlikely that SC2 would go as far as tweaking parameters in the graphics drivers.
      It is more likely that SC1 veterans that were expecting to run this game but couldn't for various reasons, were pushing their systems above their capabilities with tweaks and tools that are now commonly provided by the graphics card vendors.

    4. Re:read: StarCraft will expose your crappy setup by Omestes · · Score: 1

      Starcraft 2 has a pretty wide audience, by the standards of a PC/Mac game, and while it's certainly not a Crysis-style hardware-hog, it does have higher requirements than a lot of the usual mass-market PC games (eg. The Sims and its sequels).

      But it doesn't. I think PC gamer ran it on different set ups, and it ran pretty well on all of them except a very low end ATOM netbook. The highest graphics setting have higher requirements than most casual games, but they generally do.

      For example I have no problem running it on a computer with a mere ATI HD 4670. Yes the rest of my computer is a bit more ballsy (Phenom II 965 BE* 6Gb of RAM) but I have had no problems running it on High settings (Ultra makes it chug a bit on big battles, but it is still playable). I hear it can handle low/medium settings with crappy Intel integrated graphics, even.

      My main gripe is Battle.net. For some reason it doesn't like to connect, and once connected it really doesn't like to stay connected. Making multi-player impossible (or at least highly annoying). The rest of the game is what one would expect from Blizzard, the connectivity aspect (meaning the whole front-end) sucks, and should have been shot before being allowed to leave the shed.

      *Not that anything above 2 cores matters, being that SCII will only use 2 cores, ignoring everything over.

      --
      A patriot must always be ready to defend his country against his government. -edward abbey
    5. Re:read: StarCraft will expose your crappy setup by RogueyWon · · Score: 1

      Nope, but if they're religiously playing the original Starcraft, they won't have shelled out on a high end gaming rig - no point. Better to go for a lower end PC and spend the money on peripherals that might actually help your play; such as a decent keyboard and mouse.

      I know hardcore Quake 3 gamers who are still running on machines dating from 2003 or so.

    6. Re:read: StarCraft will expose your crappy setup by Anonymous Coward · · Score: 0

      Take that back AC! If you don't, I'll hack your box and move all the 1's to one side of your hard drive to make it shatter.

    7. Re:read: StarCraft will expose your crappy setup by Anonymous Coward · · Score: 0

      nVidia 8800 GT release date: November 2007.

      Hardly a decade old computer.

      "the less-than-stellar graphics cards"

      Hardly less-than-stellar, the 8800 GT was nearly the top of the line when released (less than 4 years ago).
      ----
      Likely the real culprit is people taking a 2004-2007 era computer that had a 8800 GT put in it, and never using it to > 90% of the 300-350W power supply's 12V rail capability ... until now.

      Either that, or Blizzard sent out miniature gnomes with the DVDs that got in your computer and trashed it with flamethrowers. You choose.

    8. Re:read: StarCraft will expose your crappy setup by IKnwThePiecesFt · · Score: 1

      Honestly, your connection problems are likely on your end. Out of the 20 people I know with the game and myself, not one of us has disconnect problems.

    9. Re:read: StarCraft will expose your crappy setup by Omestes · · Score: 1

      Doubtful. All of the ports that Blizzard have ever used are open, and I tried with my firewall completely off, to no avail. I also have no connection problems with any other game or service, including WoW, and Blizzard's various updaters. And while Bnet is crapping on things, my internet still works for other applications.

      So... If the problem only exists for one piece of software, and everything else is completely fine, then I'd say that the one thing afflicted with the problems is probably... problematic.

      Most bugs, also, are not universal or they would have been caught in any decent beta program (which Blizzard generally has). So I really can't stand (and don't take this is being confrontational) people saying "all is fine here, it is your rig".

      That said, it has been getting better (I can complete a single player mission without being kicked 50% of the time now), and the login screen actually does something in a timely manner, mostly. All of this without me touching a single setting. Conclusion? Blizzard wasn't completely aware of how much load Bnet would sustain, and also didn't quite understand that requiring a constant connection to do anything whatsoever was a REALLY stupid move. When I got the game I couldn't even play offline, since you need to actually log on to do that.

      Not to sound nasty, though. SCII is brilliant, the game itself, once you get past all the crap, is very well done, and exactly what you would expect from Blizzard. The online/DRM aspect, as expected, is evil. I hope that this serves as a good Bnet 2.0 beta/stress test for when Diablo 3 comes out, since D3 is far more exciting, to me, than SCII.

      --
      A patriot must always be ready to defend his country against his government. -edward abbey
    10. Re:read: StarCraft will expose your crappy setup by IKnwThePiecesFt · · Score: 1

      That's truly bizarre, because like I said, I've not once had it kick me from single player or had it struggle with logins... odd.

  5. Uhh... by The+MAZZTer · · Score: 5, Interesting

    You can uncap the framerate in lots of games, but we've never heard about this problem before. I don't think this is a problem. Especaily since you can easily make a GFX card run at full capacity and a low framerate by simply playing a game that's a little too new for it, something a lot of people trying to put off upgrades do. If your GFX card can't run at it's maximum capacity without overheating, something is wrong with its cooling.

    1. Re:Uhh... by Delwin · · Score: 2, Insightful

      That's the whole point of the article.

    2. Re:Uhh... by The+MAZZTer · · Score: 2, Informative

      Yeah I ripped apart the summary before I moved on to the article. It does look like the article still tries to place part of the blame on Blizzard though, as the author expects it to be patched.

    3. Re:Uhh... by drinkypoo · · Score: 1

      Yeah I ripped apart the summary before I moved on to the article. It does look like the article still tries to place part of the blame on Blizzard though, as the author expects it to be patched.

      it's pathetic for computer hardware to kill itself by overheating, but if you know that it can happen, you should still do your best not to overheat it.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    4. Re:Uhh... by TheLink · · Score: 1

      > but if you know that it can happen, you should still do your best not to overheat it.

      Yeah, don't play games like Starcraft till you buy a proper graphics card that can handle it :).

      If the cards were dying even when the fans were working fine,there wasn't that much dust, and the ambient temps were within range, then I'd say the cards are faulty.

      --
    5. Re:Uhh... by fractoid · · Score: 1

      Shades of the recent Prius acceleration problem, anyone? I think someone with a bunch of dust in their GPU fan got some random crashes and overheating when they ran their first modern game in a coupla years, and blamed that game. Then a whole bunch more people realised their shitty old rigs couldn't run SC2 without overheating either, and made some shit up in the hope of a class action lawsuit. :P

      --
      Rampant carbon sequestration destroyed the Dinosaurs' tropical paradise. I'm here to help repair the damage.
    6. Re:Uhh... by Joce640k · · Score: 1

      Is Blizzard supposed to make allowances for this as well?

      --
      No sig today...
    7. Re:Uhh... by drsquare · · Score: 1

      It's not like Blizzard don't have form. World of Warcraft burnt out my GTS 250 even on medium settings.

    8. Re:Uhh... by Score+Whore · · Score: 1

      I don't know about this specific SC2 situation, but just having an uncapped frame rate doesn't imply maximum utilization of your graphics hardware. It's more of a duty cycle thing.

      Consider a situation where what is being displayed requires lots of CPU calculation for each frame (say a bunch of physics.) A given frame may take 5 ms to complete (== 200 FPS), but that 5 ms is composed of 3 ms of CPU activity and 2 ms of GPU activity. The GPU spends sixty percent of its time idle, but the frame rate exceeds the (typical) monitor refresh rate by quite a bit.

      Now consider the same geometry, textures, etc. without any physics. For each frame the CPU is taking 0.1 ms and the GPU taking 2 ms for each frame, total frame time is 2.1 ms (== 476 FPS.) The GPU in this scenario is only idle five percent of the time. This is going to lead to a lot more heat.

      Going forward this is only going to get worse as multi CPU cores and multiple threads will be able to drive the GPU almost continuously with game logic/physics/whatever be running in a separate thread from the rendering thread.

    9. Re:Uhh... by drinkypoo · · Score: 1

      No, the video card manufacturer is supposed to make allowances for that, through thermal throttling and thermal shutoff if necessary. Ideally the hardware would simply clock itself down to next-to-nothing and drop its voltage correspondingly. But the technology to do this is apparently expensive?

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    10. Re:Uhh... by h7 · · Score: 1

      it's pathetic for computer hardware to kill itself by overheating, but if you know that it can happen, you should still do your best not to overheat it.

      Not if you are within warranty. I purposely run such tests on new machines. I don't want to NOT use my system *for what it is supposed to be designed* cause some corporate fucks couldn't spend a few bucks on proper component engineering or cooling.

    11. Re:Uhh... by geekoid · · Score: 1

      And perhaps they should add an option? You can argue it's the hardware all day, bottom line, SCII will take the hit for it.

      From a practical stand point, the engineers at Blizzard should know full well that no card can run at max for extended periods. Fans, dusts, confined spaces. These things change card performance

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  6. Might explain my crashes by The+Barking+Dog · · Score: 5, Informative

    I'm playing Starcraft II on the last-gen iMac (purchased about four months ago) on OS X 10.6.3. The game is stable during gameplay, but it's crashed on me several times in cutscenes, onboard the Hyperion, or even in the main menu (ironically, while I was bringing up the menu to quit the game).

    1. Re:Might explain my crashes by Anonymous Coward · · Score: 0

      Playing on a MacBook Pro from Aug 2009, with the discrete NVidia card. No crashes yet for me.

    2. Re:Might explain my crashes by Anonymous Coward · · Score: 0

      iMac has no fan, the video card was designed to be activley cooled

      that is what you get when you buy form over function from a turtleneck wearing nutjob who has a obsession for removing fans

      ever hear of the lisa? what about mac chimneys? howabout the G5 and its lava hot cpu with a socket7 cooler on top, or the constant issues of macbooks where the gpu comes unsoldered

      starcraft is not killing your computer, vanity on you and the brand of computer you choose is

    3. Re:Might explain my crashes by grimJester · · Score: 1

      What graphics card does it have? I'd be surprised if an iMac doesn't have adequate cooling.

    4. Re:Might explain my crashes by Anonymous Coward · · Score: 2, Informative

      Here's the blizzard post on how to get your mac working without crashing
      http://us.battle.net/sc2/en/forum/topic/224842575

    5. Re:Might explain my crashes by Anonymous Coward · · Score: 0

      I am playing it on a previous gen imac, no issues here, no crashes either.

    6. Re:Might explain my crashes by Anonymous Coward · · Score: 0

      I have zero crashing issues running it on 10.6.4 on my 2008 model intel Imac. Performance is good enough, I have everything on "medium settings".

    7. Re:Might explain my crashes by N1XRR · · Score: 1

      I'm using a new Mac Mini, same problem.

    8. Re:Might explain my crashes by The+Barking+Dog · · Score: 1

      NVIDIA GeForce 9400 (oh, and 10.6.4 - forgot about that last point upgrade). I have the res set to 1920x1080 and most of the options set to low or medium.

    9. Re:Might explain my crashes by acklenx · · Score: 1

      Hmm, previous gen iMac (with nVidia card :( purchased 10 months ago), it crashes all the time if I don't crank everything down to low (and even then it occasionally locks up the whole system). I thought the cut scenes would be a safe place to increase the resolution, so I enabled HD... big mistake, it crashes all the time with that setting.

      --
      Never let a mediocre career stand in the way of a good time
    10. Re:Might explain my crashes by Anonymous Coward · · Score: 0

      iMac has no fan

      Wrong iMac's have fans.

    11. Re:Might explain my crashes by Idiomatick · · Score: 0

      Why'd I get modded down when it is 100% true. THE reason sc2 is crashing is because he's on an imac. Feel free to look it up. Or just realize that it was pretty obvious to begin with.

    12. Re:Might explain my crashes by Anonymous Coward · · Score: 0

      wow a fairly modern mac cant run a game with 4 year old system requirements on a 4 year old engine?

      that is pretty pathetic

    13. Re:Might explain my crashes by bonch · · Score: 1

      The iMacs use mobile graphics cards and have a giant heat vent near the top of the backside.

    14. Re:Might explain my crashes by Anonymous Coward · · Score: 0

      but it's crashed on me several times [...] while I was bringing up the menu to quit the game

      That's not a bug, that's a feature! :-p

    15. Re:Might explain my crashes by yurtinus · · Score: 1

      ...Because it wasn't stated factually, it was stated trollishly without any hint that it might be a known technical issue.

      --
      +1 Disagree
    16. Re:Might explain my crashes by xanvincent · · Score: 1

      Anything that would load your GPU to 100% would do the same thing. Don't blame SC2. It's pretty common knowledge that iMacs and Mac minis don't have adequate cooling and run hot even on basic system tasks.

    17. Re:Might explain my crashes by Anonymous Coward · · Score: 0

      The Mac version is horrible, I played the Beta and returned my copy in-store when it arrived in the mail (that was an interesting conversation).

      The Mac notebook users have been pleading for framerate caps ever since the beta came out. Blue's unwillingness to listen to customers and their refusal to fix mac issues probably cost them a lot of customers.

    18. Re:Might explain my crashes by pankkake · · Score: 1

      That's because Apple thinks fans are not pretty. Macs usually have a lot of overheating issues. Buy a real computer.

      --
      Kill all hipsters.
    19. Re:Might explain my crashes by toddestan · · Score: 2, Interesting

      Ever feel how hot those things get now, even when running normally? It's not surprising that they would completely fall over if you push them even moderately hard.

    20. Re:Might explain my crashes by geekoid · · Score: 1

      Use a real gaming computer~

      ZING!

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  7. *Cough* by Lije+Baley · · Score: 2, Insightful

    Bullshit.

    --
    Strange things are afoot at the Circle-K.
    1. Re:*Cough* by Anonymous Coward · · Score: 0

      Indeed, if this is killing your graphics card it's because IT WAS ALREADY BROKEN.

  8. Software cannot kill Hardware by Anonymous Coward · · Score: 2, Insightful

    Only lazy firmware developers for hardware can do that, the fault is not any game, its the driver (or, if the program somehow turns of the fan)

    1. Re:Software cannot kill Hardware by Wain13001 · · Score: 1

      Software *usually* cannot kill hardware.

      Once in a while technologies like CGA get developed, mix that with an unknowledgable programmer and POP goes the monitor.

    2. Re:Software cannot kill Hardware by CannonballHead · · Score: 1

      Drivers and firmware *are* software.

    3. Re:Software cannot kill Hardware by Anonymous Coward · · Score: 0

      LOL. Someone has obviously never used a CPU with the HCF opcode (Halt and Catch Fire). ;)

      http://en.wikipedia.org/wiki/Halt_and_Catch_Fire

    4. Re:Software cannot kill Hardware by Narishma · · Score: 1

      Making sure the software can't kill the hardware is usually the job of the driver developers. The problem is that in those days application developers were also driver developers, especially when it comes to graphics.

      --
      Mada mada dane.
    5. Re:Software cannot kill Hardware by geekoid · · Score: 1

      I don't like to post to AC, but this is being repeated too much.

      YES, software CAN kill hardware. IN many ways. Every here of someone having there phone bricked?' Improper firmware to hand cooling, running a hardware device out of spec, and so on.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  9. Already dead by KirstuNael · · Score: 3, Insightful

    Graphics card that can't handle working to its full potential is already dead (as designed).

    1. Re:Already dead by drinkypoo · · Score: 1, Interesting

      Graphics card that can't handle working to its full potential is already dead (as designed).

      Amen! Starcraft II is not killing graphics cards, graphics cards are committing suicide when asked to perform their regular function. The hardware should always have thermal protection. The driver should always prevent runaway. If these things are not true then the design was incompetent in some way. I am not a blizzard playboy (SCII can go piss up a rope, I don't pay for spyware if I can avoid it.)

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    2. Re:Already dead by Anonymous Coward · · Score: 0

      I'm sorry, what? Spyware?

      I've heard from plenty of raving loons complaining about the trilogy nature of SC2, but spyware is a first for me.

  10. game was crashing for me by j0nb0y · · Score: 4, Informative

    This may have been the problem I experienced. I had played in the (multiplayer only) beta with no problems. Once the game came out though, I kept crashing in single player in between levels. I cleaned the dust out of my computer and that solved the problem.

    I wonder how many people experiencing this just have too much dust built up in their computers?

    --
    If you had super powers, would you use them for good, or for awesome?
    1. Re:game was crashing for me by Anonymous Coward · · Score: 2, Informative

      Yes, this is a real problem that has been discussed on many sites including on Blizzard's forums. I expect it will get patched by Blizzard eventually. FIX Some systems may reach high temperatures and overheating conditions while running StarCraft II. This is mainly due to the video card rendering the screens at full speed. As a workaround, there are two lines that you can add to your Documents\StarCraft II Beta\variables.txt file to limit this behavior. Frameratecapglue=30 Frameratecap=60 The frameratecapglue controls the framerate at the menu screens. The frameratecap controls the framerate on all other screens. You may adjust these numbers to your liking.

    2. Re:game was crashing for me by TheTurtlesMoves · · Score: 1

      I clean the dust out of my machines once every 3-4 months. I started doing this when my laptop crashed after watching, ironically, HD youtube vids of starcraft 2 games. My video card was hitting its thermal cutoff and the cpus weren't far away. However after cleaning out the dust. It didn't get to over 45C watching the same vids.

      --
      The Grey Goo disaster happened 3 billion years ago. This rock is covered in self replicating machines!
    3. Re:game was crashing for me by Anonymous Coward · · Score: 0

      Same here, once I cleaned the graphics card cooler the game stopped crashing on me.

    4. Re:game was crashing for me by rsborg · · Score: 1
      Mod Parent Up.

      Here is the link where Blizzard confirms the issue.

      Looks like you folks experiencing this problem should

      1. Clean any dust out of your system, and ensure proper ventilation
      2. and then if you still experience problems, do as Blizzard recommends and add the config lines in.

      Problem solved!

      --
      Make sure everyone's vote counts: Verified Voting
    5. Re:game was crashing for me by us7892 · · Score: 1

      Dust. I did the same. I was amazed at the difference in the temperature readings after the dust was cleared...

  11. Correction by The+MAZZTer · · Score: 1

    s/I don't think this is a problem./This sounds like a red herring to me.

    And the article talks about dust being the problem; which is exactly what I was thinking of when I said "something is wrong with its cooling". I've had that problem before with my old GPU; in Left 4 Dead 2 (but not in older games like TF2) I'd get great slowdowns every so often and my GPU was running pretty hot. Turns out it was throttling itself to keep itself from getting even hotter. A heatsink cleanout fixed that right up.

  12. Seriously..? by Fusione · · Score: 5, Insightful

    Story title should read: "Faulty video cards with inadequate cooling are freeze when run at their full potential". This has nothing to do with starcraft 2, other than that it's a video game that runs on a video card.

    1. Re:Seriously..? by h7 · · Score: 1

      Story title should read: "Faulty video cards with inadequate cooling are freeze when run at their full potential".

      Then we'd have other problems, like perhaps wrong English?

  13. So it dies when used as intended? by RealGene · · Score: 2, Insightful

    Sounds like a design defect in the card, not the game.

    --
    Mission: To provide products that consume time and energy as entertainingly as permitted by the laws of thermodynamics.
  14. What year is this? by Sir+Lollerskates · · Score: 5, Interesting

    When graphics cards overheat, the worst thing that happens is a blue screen. On ATI cards, they just restart the card (it does a recovery-mode type of thing).

    You can overclock any card to insane temperatures (90C+) without them even turning off, much less breaking them. There is simply no way that Starcraft 2 is killing any graphics cards.

    There *was* one issue with an nvidia patch a while back which a driver update actually did kill some graphics cards, but it was nvidia's fault, and they promptly fixed it.

    This article is pure misinformation.

    1. Re:What year is this? by The+MAZZTer · · Score: 1

      My old nVidia card would underclock itself when it started to overheat. Good thing too, when my heatsink got clogged with dust it probably saved itself when I was still clueless about it.

    2. Re:What year is this? by PrescriptionWarning · · Score: 1

      FMV scenes generally only playback at 23 to 25 FPS because they are pre-rendered. In SC2 they are being rendered by the GPU as they are not pre-rendered FMV and so generally need in excess of 30 FPS constantly to not look stuttery, which is about the same thing you'd get from playing something like Gears of War or Crysis or really any recent good looking 3D game.

    3. Re:What year is this? by grumbel · · Score: 1

      Back in those days your graphics card didn't even need cooling, todays card need a full slot just for the fan and heatsink, thus there is much more potential for heat and airflow issues.

      Anyway, this sounds more like an issue with wasting power and battery, then an issue with "destroying video cards", as any game that makes full use of the GPU would give you the same trouble.

    4. Re:What year is this? by Anonymous Coward · · Score: 0

      Not true. I have an nvidia card that was NOT overclocked. It melted the plastic fan and the plastic clips holding the fan-heatsink to the card, which subsequently fell away from the card.

      That's what the article is about. A bluescreen SHOULD BE the worst thing that happens, but is not.

    5. Re:What year is this? by Anonymous Coward · · Score: 0

      When graphics cards overheat, the worst thing that happens is a blue screen.

      Actually, I had a not-overclocked graphics card a few years back that, when overheated, the stock fan melted off of the card... the manufacturer did send a replacement.

    6. Re:What year is this? by the_raptor · · Score: 1

      Rubbish. My GPU (Ati 4850, single slot cooler*) is set to run at 80 degrees Celsius IDLE by default (with a RivaTuner adjustment it runs 70 degrees IDLE). Under load with the default config it can hit 90-100 degrees with the fan going full speed. As it is nearing two years old now I am regularly getting crashes and artefacts because it has slowly been baking itself to death**. It is well known in the OCing world that those kinds of heat loads can not only kill the card but also fry motherboard components (my MB is a gamer version with solid caps which is probably the only reason it hasn't died).

      I have kept it running for so long because I do not run it non-frame capped. I tried SCII and the cut scenes turning off frame capping caused it to crash. It is an issue when games don't obey the rules the user sets because they may have set them for a reason (it is quite common for laptops to have thermal problems even if they can technically run at a certain rate). Unfortunately for the consumer the nVidia 2XX and the ATI 4XXX series cards were generally given inadequate cooling for anything but perfect lab conditions and so heat death on new games is a common occurrence.

      * Nearly all other versions of this card had a dual slot cooler. For a reason. Never try and save $10 on internet retailers.
      ** No air flow isn't my problem. I have a large spacious gaming case with no obstructed airflow and three large fans pushing a lot of air. The card is just badly designed.

      --

      ========
      CINC, 4th Penguin Legion
    7. Re:What year is this? by Anonymous Coward · · Score: 0

      I see you've never owned an Hewlett Packard DV7 laptop.

    8. Re:What year is this? by Anonymous Coward · · Score: 0

      Macs would rather *die* than emit something so bourgeois as a Blue Screen Of Death.

      Literally.

  15. Even if its true... by Richard_at_work · · Score: 5, Insightful

    Its hardly "Starcraft II Killing Graphics Cards", its "Shitty Graphics Cards Dying Because Of Lack Of Self Moderation When Running At Full Speed". But I guess the second version doesn't include a much hyped game in the title...

  16. more than crash... damage by Speare · · Score: 3, Interesting

    The summary says an overheated video card will crash. It will do more than crash. It can permanently damage the video hardware. This seems like a major hassle to swap out the video components on a big gaming rig, but it can be a lot worse for high-end laptops. I've had similar problems with 3D software running on a MacBook Pro -- plenty of performance, but the video card gets second priority in the heat-management.

    In my MBP, there are separate temperature probes on the CPU, hard drive, battery and chipset, but none on the dual video chip units, so the thermostat-controlled fan won't even kick in when either the "integrated" nor the "high performance" video units are the only stressed component.

    Besides the hardware cooling problems, there's no reason for trying to draw more than 120 fps on most LCDs; software needs to get more responsible about heat and speed resource usage when given access to over-spec hardware. Limit the rendering loop to 90~120 fps, unless you're doing something purposely exotic such as driving stereoscopic displays or CAVEs (at 90~120 fps per camera).

    --
    [ .sig file not found ]
    1. Re:more than crash... damage by rotide · · Score: 4, Insightful

      I'm going to have to disagree here. It's not up to software developers to go around making sure hardware x and y won't just roll over and die during certain sections of their game.

      It's up to hardware manufacturers to make sure their hardware works under all normal conditions. I mean really, if you make hardware that can fry itself, maybe you're pushing it to far.

      Gee whiz guys! We can render this game at 4839483 FPS! But don't do it for more than 2 seconds or it'll melt! Woot, time to release them en masse! The benchmarks will look awesome!

      Pushing a card to its max should _never_ cause it to "crash", let alone get damaged.

    2. Re:more than crash... damage by Greyfox · · Score: 2, Interesting
      Apple is particularly bad for this. I had an older MacPro desktop that would display video artifacts and then crash in any 3D application. From what I was able to determine from research on the internet, the model I had actually had a firmware issue that would prevent the fans from spinning up as much as they needed to as the card got hotter. This problem seems to have been fixed in later models but if your fan vents get clogged with dust you'll still have problems. If you google around on "Mac Video Card Overheating" you'll find plenty of posts on the subject, but very little in the way of potential solutions. There are some huge threads on the subject on Blizzard's WoW forums. For a while their techs would actually refer you to Apple to get a video card replacement.

      Software AND hardware needs to be smarter about heat. Most computers these days have temperature probes all over the place, but nothing in the hardware or the OS will prevent your machine from destroying itself if you push the hardware at all. I used to build my own computers and started running into heat issues. Not wanting to get a degree in thermodynamic engineering, I started buying them pre-assembled. Now I see that those guys don't want to be bothered with getting a degree in thermodynamic engineering either, so I'm guess I'm going to have to go back to building my own.

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    3. Re:more than crash... damage by PitaBred · · Score: 1

      In my MBP, there are separate temperature probes on the CPU, hard drive, battery and chipset, but none on the dual video chip units, so the thermostat-controlled fan won't even kick in when either the "integrated" nor the "high performance" video units are the only stressed component.

      Sounds like a hell of a design problem. Given what you had to have paid for it, I'd take it back. There's no excuse for that kind of incompetence.

      Either that, or you just don't know what the hell you're talking about. I give it 50/50 odds.

    4. Re:more than crash... damage by Speare · · Score: 1

      I'm going to have to disagree here. It's not up to software developers to go around making sure hardware x and y won't just roll over and die during certain sections of their game. ... Pushing a card to its max should never cause it to "crash", let alone get damaged.

      I completely agree that the MBP (and Apple products in general) have focused on many things more than heat control, and that the heat control does not get the design priority it should. (Short version for haters: Apple sucks at hardware design.) Fine, I get that. However, is it within "all normal conditions" to run the game on a summer afternoon with the laptop screen closed and plugged into the big screen? Is it "all normal conditions" to sit it on a soft tablecloth at a cafe in direct sunlight? I'd say that a lot of users would see these as perfectly natural and therefore the hardware shouldn't fail in those circumstances.

      The user should realize that the sun or the tablecloth or the closed screen have an impact on heat. The system should monitor heat better and boost fans where possible. The video chips should self-regulate performance rather than burn out with permanent damage. The game should realize that it's being played by a human who can't see 200 fps, and just as there's a polygon budget for acceptable performance, there should be a heat budget or performance cap. The software, the user, the hardware all share responsibility: allow for proper cooling, allow for performance throttling if heat builds up, and don't pump 800 fps if the user experience can't possibly improve beyond 200 fps.

      --
      [ .sig file not found ]
    5. Re:more than crash... damage by rotide · · Score: 1

      I agree with everything you said except limiting software to accommodate hardware design flaws and/or environmental variables.

      What is an acceptable frame rate today, may not be acceptable tomorrow. Artificially limiting frame rate to accommodate sub-par environmental conditions and/or hardware designs simply shouldn't be needed.

      If you're coding a game, you shouldn't have to sit there and guess up an arbitrary number of frames that you should force people to use because 1) the hardware _might_ fail of which is entirely dependent on the architecture and fabrication process among other factors, of which, _will_ change over time. And 2) environmental considerations. Those are already explicitly stated in the documentation for the hardware. If my card can't operate in ambient temperatures above 90F, why in the world would you blame software for failures above that limit? And why as a software dev would you ever need to worry about that in the first place? One card might be fine at 80F and fail at 90F and another might fail at 128F but be fine at 115F. Each one could have entirely different levels of power consumption required to run your game. How in the world are you going to prepare for that?

      Simply put, hardware needs to run at max during normal operating conditions without failing. Software need not worry about either of those issues as they are entirely moving targets and would serve to only bandaid a problem that isn't theirs to solve in the first place.

      Scenario 1:
      Hardware fails under normal operating conditions because software loads it heavily.

      Who's fault is this? Hardware manufacturers, plain as day. Software, sooner or later, will run your hardware at max. Design for it.

      Scenario 2:
      Hardware fails under operating conditions not supported (high temp environment).

      Who's fault is this? Users fault. They stressed the hardware past designed limits.

    6. Re:more than crash... damage by Anonymous Coward · · Score: 0

      I'm going to have to disagree here. It's not up to software developers to go around making sure hardware x and y won't just roll over and die during certain sections of their game.

      It's up to hardware manufacturers to make sure their hardware works under all normal conditions. I mean really, if you make hardware that can fry itself, maybe you're pushing it to far.

      Gee whiz guys! We can render this game at 4839483 FPS! But don't do it for more than 2 seconds or it'll melt! Woot, time to release them en masse! The benchmarks will look awesome!

      Pushing a card to its max should _never_ cause it to "crash", let alone get damaged.

      Sorry but it is up to the software developer to make sure there game works on the hardware they list as supported. Games and software are built around the hardware. If Company X its game will only run on the latest generation cards with x number of mhz and GRam thats the market they are targetting. If Compny Y designs there game to run on lower spec cards thats the market they are targetting. If a End user gets a game that says the min is this and that and they dont meet that and the computer or video crashes thats the end users fault. If Game company releases a game that is supposed to work on this and that and it cant, that is game companies fault.

      Either way this sounds like a case of people playing a game that is rated for more powerful systems, have poor air flow and thats worse in the middle of summer for over heating and dust build up making things worse. This could also be a oversite on Blizzards part with a patch fixing it. It could easily be a bug and not a over heating issue at all. A lock up is a lock up, the card should be hot from the game play. Its hard to place blame on over heating alone.

    7. Re:more than crash... damage by Anonymous Coward · · Score: 0

      When I boot my Macbook Pro into Windows, Windows alone starts to get the temp up before I even start a game. When I got a game going the thing gets to hot to even touch. I started using a external fan blowing over the laptop and since its suspended in the air on a stand it gets good flow above and below. The metal case is part of the cooling design. SInce then Ive managed to keep the temp of the laptop under control in heavy gaming. My desktop used to suffer crashes from over heating a lot during the summer months to. This is the first year that I owned A/C in the house and before it started getting hot I cleared off the dust in the computer, placed a small fan in behind it to help move the air out of the constricted space its in and no problems this year at all so far. I think users do need to take a little bit of care with machines such as place ment, air flow, dust cleaning, enviroment temp, direct sun light to prevent problems like this. Many many times ive seen people complain about laptops locking up while they had them in bed on a blanket which covers up all the vents. I wonder how many of these people playing starcraft are suffering from anything I listed. Dust buildup, air flow issues, room temp, using a laptop on a bed.....

    8. Re:more than crash... damage by tepples · · Score: 1

      Sorry but it is up to the software developer to make sure there game works on the hardware they list as supported.

      But how much detail should the list have? As I understand it, no single combination of CPU and GPU has a high enough share among PC users to make exclusive support worthwhile. For example, there aren't enough people with one specific model of Intel Core CPU and one specific model of NVIDIA GPU for the developer and publisher of a video game to be able to say "it works; ship it".

    9. Re:more than crash... damage by CyberNigma · · Score: 1

      no, it's not up to them, but it would be prudent for them to take that into account. It won't hurt anything by doing so, and it will probably prevent much unwarranted blame by not doing so. After all, the world doesn't work around who's right or wrong, it works around perception. If hundreds of thousands of people don't know enough about their computers to blame anything but the new game they just installed, then that new game is going to take the flak, whether it is deserved or not.

      basically they have to either suck it up and cap the framerate or educate their pissed off customers (the ones having problems). One definitely seems easier than the other.

      It looks like Blizz has responded with the temp fix, and possibly will patch the game to default to the frame cap.

      When dealing with customers it's not usually about convincing them they are stupid. It's about making them forget there's a problem so they'll buy more of your product and be happy. Offering a config file patch will probably cost less money overall than the amount wasted on customer support trying to educate the customer to the problem. It will also divert blame away from Blizzard (which is obviously not to blame).

      Each thing like this that hits the news detracts from the overall release of any game or product. If you know most of your players are going to be running on work computers, laptops, or old family computers, then take that into account so as not to detract from an otherwise fabulous release.

    10. Re:more than crash... damage by CyberNigma · · Score: 1

      Scenario 1
          typical user will blame the software not knowing any better and hearing about other crashes from others with the software

      Scenario 2
          the type of user that would not realize he needs to clean his computer or puts his computer into that kind of situation will blame the software, obviously not realizing he did wrong.

      Congratulations, you are definitely not someone that needs to market a product. You should be a lawyer. Your points are logical, yet any company you market for will spend more money via customer service 'educating' these clueless customers than would have been spent by setting a 'modifiable for future hardware' frame cap in the config file.

      It's not always about blame. Most of the time in the business it is about perception of blame. It looks like Blizz is taking action as they probably realize this.

      Something that is not their fault has put a blemish on their fabulous release, yet it could have been prevented by realizing a large chunk of its customer-base does not know any better.

      So really, how much is an image worth...

    11. Re:more than crash... damage by Anonymous Coward · · Score: 0

      For the past decade+ PC games are tested on nearly all HW combinations that exist on the market. Your typical AAA game has hundreds of HW-specific workarounds coded into it. Developers don't usually do any of this at all, it's contracted out to some outside studio. For a publisher as large as Blizzard is, testing teams sometimes number in the thousands of individuals (majority in non-HW divisions).

  17. No. by ledow · · Score: 1

    No. Crappy cards that overheat when left running displaying ANYTHING (static images, top-end 3D, what does it matter?) are killing those graphics cards. CPU's (and therefore GPU's) should detect overheat, then throttle back or switch off as necessary. If that still causes a problem in 2010, you have bigger problems on your hands than how often a game decides to blit surfaces about - such as a potential fire. If your case is that dirty, your card should still cope anyway, even if that means it just overheats a little, alerts you to the fact, then shuts down - or that you notice it starts running really slow and yet still ramping its fans up to maximum.

    What it happens to be running when this happens is neither here nor there. This whole article just sounds like a way to scaremonger people into not buying StarCraft 2 (which I wouldn't be purchasing anyway, in case anyone wants to question why I debunk this crap). This is NOT a Starcraft-only problem. I could make a fifty-line bit of code with SDL and OpenGL that could tax a graphics card - it shouldn't make it stop working or die unless you've done something very stupid like : overclock, disable warnings, ignore alarms.

  18. Short answer: No by mike2R · · Score: 5, Funny

    Long answer: NOOOoooooooooooooooo!!!!!

    --
    This sig all sigs devours
  19. Oblig. Car analogy by Anonymous Coward · · Score: 0

    It's like putting your car into neutral and pushing the gas pedal all the way down. And holding it there.

    The 'work' being done is simple. But you're doing it REAL fast.

    1. Re:Oblig. Car analogy by Vectormatic · · Score: 1

      which shouldnt matter one bit for a graphics card, as it does not have any moving parts like your engine.

      a graphics card should be able to process at top capacity 24/7, if it is not able to do that, due to for example cooling failure, it should throttle itself back.

      --
      People, what a bunch of bastards
  20. ..or... Are graphics cards poorly designed? by popo · · Score: 1

    We're talking about a piece of hardware here which is capable of melting itself down with no internal cap on processing, and we're blaming the software?

    IANAE (I am not an engineer) but it seems to me that the software designers should be able to throw whatever they like at the cards, and it's up to the hardware manufacturers to see to it that the hardware doesn't self destruct.

    --
    ------ The best brain training is now totally free : )
  21. Orrin Hatch by Stargoat · · Score: 1

    Is this Orrin Hatch's "Destroy the PCs" plan made manifest? It has taken 7 years, but what subtle, indeed Machiavellian implementation.

    --
    Hoist Number One and Number Six.
  22. Maybe if the cards are overclocked. by Seumas · · Score: 1

    If you're overclocking your card, I can see how running at full capacity could eventually succumb to thermal damage. If your card is stock, then how exactly is "taxing" it at 100% going to damage it? Does your CPU fry when it runs at 99% or 100%? Of course not - unless it is overclocked (too much) or otherwise improperly installed or configured.

    If these cards are not overclocked and Star Craft truly IS killing them, it definitely has nothing to do with the cards running at full capacity and overheating.

    People understand that these cards are tested off the line, right? They know what these cards can run at when they manufacture them. Not to mention, plenty of people also run various distributed projects on their GPUs without any problem whatsoever.

    1. Re:Maybe if the cards are overclocked. by The+MAZZTer · · Score: 1

      If your overclocked card can't handle maximum load, you're doing it wrong. The whole POINT of overclocking is to increase the maximum load the card can handle. If the maximum is at a point where it will cause crashes or damage to the card when sustained for short or extended periods you've overclocked it too much.

    2. Re:Maybe if the cards are overclocked. by Seumas · · Score: 1

      I meant to imply "incorrectly" within the statement "if you're overclocking your card".

  23. DESTROY by Anonymous Coward · · Score: 0

    Bringing destruction to more than fictitious characters!

  24. Issue was fixed in patch 14 of Beta by Anonymous Coward · · Score: 2, Interesting

    God /. you are WAY behind here. This was an issue 5 months ago in the Beta. There IS a hard cap in menus now.

    1. Re:Issue was fixed in patch 14 of Beta by ildon · · Score: 1

      Unfortunately, due to the fact that single player was not tested in beta, no default cap was set for cut scenes, which is apparently the source of the problem now. Either way, see the hundred other replies pointing out that it's a hardware issue being exposed by software, and not technically a software issue.

  25. BS by zlogic · · Score: 1

    What about OpenCL/CUDA? These frameworks use the card's full potential, so far nobody reported any issues. If the card has cooling problems, it's clearly the faulty hardware. The only downside is a slightly more heat and noise from the videocard than there should be during these scenes. This is not a car where revving the engine on neutral indeed stresses the engine.

  26. Mindless, driveling sensationalism by Nimey · · Score: 3, Insightful

    OMG NEW HIGHLY ANTICIPATED TITLE KILLZ0RZ YOUR COMPUTAR!!!

    No, if your machine is crappy, this exposes that you've got cooling or power problems, or both. You should see that you fix these.

    In '94 I had a 486SX-25 that would choke and die when playing Doom in multi-player from time to time. It wasn't that the game KILLZ0RED MY COMPUTAR, it was that the CPU couldn't keep up with everything. Sticking a DX2-50 Overdrive into the socket solved that problem.

    --
    Hail Eris, full of mischief...

    E pluribus sanguinem
  27. My guess? Users need to STFU by Sycraft-fu · · Score: 5, Insightful

    I fail to see how rendering a scene at a high framerate would be any more challenging than rendering a complex scene at a lower frame rate. Remember that the hardware either is or is not in use. The ROPs, the shaders, etc. It isn't like there is some magic thing about a simple scene that makes a card work extra hard or something.

    So my bet is you have users that have one or more things happening:

    1) They are overclocking their cards. This is always a potential for problems. When you push something past its spec, you may find it has problem in some cases.

    2) Their airflow sucks. They have inadequate ventilation in their case for their card.

    3) Their PSU is inadequate for their card. High end graphics cards need a lot of voltage on the 12v rail. If you have one that can't handle it, well then maybe you have some problems in intense games.

    Really, this sounds no different than the people who OC their processor and claim it is "perfectly stable" but then claim that Prime95 or LinX "break it." No, that means it is NOT perfectly stable, that means you have a problem. Doesn't mean the problem manifests with everything, but it means that you do have a problem that'll show up sometimes.

    I'm betting it is the same thing here. It isn't that SC2 is "killing" their card, it is that their card has problem and SC2 is one of the things that can reveal that. There are probably others too.

    So if your system is crashing in SC2 disable any overclocking, make sure you've got good ventilation (which may mean a new case) and make sure you have a PSU that supports your graphics card, including providing dedicate PCIe power connectors sufficient for it. Don't blame the software for revealing a flaw in your system.

    1. Re:My guess? Users need to STFU by Zeussy · · Score: 2, Interesting
      Someone who is write on the money. The cards are crashing due to inadequate case ventilation. Stardock got the same issues with GalCiv 2.

      I fail to see how rendering a scene at a high framerate would be any more challenging than rendering a complex scene at a lower frame rate. Remember that the hardware either is or is not in use. The ROPs, the shaders, etc. It isn't like there is some magic thing about a simple scene that makes a card work extra hard or something.

      Games now a days are highly threaded, with game logic and rendering happening in parallel and both in lock step (waiting for each other to finish). The difference between a complex scene and a simple scene is that the render thread will have less to update, and do more draw calls. If there is little or no animation to update (either updated in the game logic and pushed across to render thread, or updated in the render thread), no complex scene culling or management, no new assets to upload to video memory, and there is no game logic to handle so the render thread is not waiting on that to complete, a simple scene and simple just turn into a solid list of draw calls with very little update breaks for the GPU to take a break.

    2. Re:My guess? Users need to STFU by CrashandDie · · Score: 1

      Open case, put desktop fan roughly inside, full blast. If it stops crashing, get better ventilation in your case.

    3. Re:My guess? Users need to STFU by the_other_chewey · · Score: 5, Funny

      Their PSU is inadequate for their card. High end graphics cards need a lot of voltage on the 12v rail.

      I'd say they need 12V of voltage on the 12V rail...

    4. Re:My guess? Users need to STFU by BobMcD · · Score: 2, Informative

      I'm betting it is the same thing here. It isn't that SC2 is "killing" their card, it is that their card has problem and SC2 is one of the things that can reveal that. There are probably others too.

      So if your system is crashing in SC2 disable any overclocking, make sure you've got good ventilation (which may mean a new case) and make sure you have a PSU that supports your graphics card, including providing dedicate PCIe power connectors sufficient for it. Don't blame the software for revealing a flaw in your system.

      I guess we can all be glad you don't work for Blizzard. Here's what the pro's said:

      Screens that are light on detail may make your system overheat if cooling is overall insufficient. This is because the game has nothing to do so it is primarily just working on drawing the screen very quickly. A temporary workaround is to go to your Documents\StarCraft II Beta\variables.txt file and add these lines:

      frameratecapglue=30
      frameratecap=60

      You may replace these numbers if you want to.

      Note how this is kind of the same thing, but Blizzard's solution has some actual tact behind it...

    5. Re:My guess? Users need to STFU by gad_zuki! · · Score: 1

      >They are overclocking their cards.

      I suspect this is whats really going on for most people. Most games have a framerate cap in place, so they don't notice how unstable their overclock is until they run into something uncapped.

      Not to mention this article gets rewritten every time a new popular game is released for the PC. Last time it was "Is BC2 breaking PCs?" Sometimes a driver update takes care of things, but usually its just an overclock issue.

    6. Re:My guess? Users need to STFU by atroc · · Score: 0

      Uh, with number 2, doesn't a high end graphics card need 12v on the 12v rail, and not "a lot of voltage"? :P

      --
      Friendly fire isn't!
    7. Re:My guess? Users need to STFU by Animaether · · Score: 1

      3) Their PSU is inadequate for their card. High end graphics cards need a lot of voltage on the 12v rail

      I think you meant amps there, rather than volts.. the 12V rail is only ever going to give 12V (ignoring spikes and voltage drops at high loads) - but a card that sucks up 60W at peak will need 5A to meet that requirement off of 12V.. and there's certainly monsters out there that'll take in much more than that with connectors for 2 separate rails.

      That said.. although high amounts of load leading to either underpowering of the card or stage 1 overheating (processor logic goes out the window) of a card is something that can't easily be prevented, the headline stating "killing" - i.e. rendering the card unusable entirely - typically due to stage 2 overheating (components get anxious to release the magic smoke) is something that no software should be able to accomplish. All graphics cards should have thermal protection that will, quite essentially, simply cut power to (the power hungry aspects of) the card if it gets too hot.

      In lieu of that, I'd recommend getting some temperature probes + readout on your machine (not so easily done with a notebook, admittedly) so that you can always choose to quit a program if you think the temperatures are getting out of hand.
      ( more fail-safe is a two-stage setup with temperature switches and an LED, switching the LED on at Temp1 and cutting power to the system at Temp2, but that's only for the soldering-happy among us )

    8. Re:My guess? Users need to STFU by acklenx · · Score: 1

      Plain vanilla iMac 10 months out of the box with the nVidia card. It crashes all the time with the recommended settings. It occasionally ( once every day or two ) crashes with all the video settings to Low or Off. No overclocking, apple ventilation and power. The real bummer is that the game runs great and looks phenomenal with the video settings cranked way up. It doesn't drop a bunch of frames like I would expect if I was over taxing the system, it just up and dies. That is the screen shows strange artifacts (snowy), and is frozen. Sometimes the mouse/cursor will jump wildly when I move it while the screen/system is otherwise frozen, but usually it is nowhere to be seen. The only solution is to hold the power button for 10 seconds (and crank the settings down). Did I over-mod or poorly configure my iMac?

      --
      Never let a mediocre career stand in the way of a good time
    9. Re:My guess? Users need to STFU by 2obvious4u · · Score: 1

      I'm going with sucky airflow. I've been having the problem and my solution was ice packs (stated in a post below). My laptop doesn't have a lot of air flow, so I've put gel ice packs under the air intakes for video card. I haven't had it overheat with the ice packs, but I've forgot to change them once they've melted and my system shuts right down.

    10. Re:My guess? Users need to STFU by chocapix · · Score: 1
      I agree with your post, if some software makes your hardware overheat, it's a hardware problem. I have a minor nitpick though.

      I fail to see how rendering a scene at a high framerate would be any more challenging than rendering a complex scene at a lower frame rate. Remember that the hardware either is or is not in use. The ROPs, the shaders, etc. It isn't like there is some magic thing about a simple scene that makes a card work extra hard or something.

      Actually, there can be such a magic thing.

      An ideal transistor will draw current only when changing state (a transistor is basically a more complex version of a capacitor, changing state is like (dis)charging). An actual transistor leaks current even when idle, but still draws more than idle to change its state. So, if a computation changes the states of more transistors, it will draw more current (and generate more heat).

      My Computer Hardware teacher at school told us a story about some project he'd work on, where they cut by a fair amount the power consumption of a hearing aid (and thus increased the battery life) just by changing the representation of a variable from 2's complement to sign-magnitude. The device was updating very often some value that never changed much but was always close to zero so it changed sign a lot. With 2's-complement almost all the bits change with each sign change. With sign-magnitude, only the sign bit and the lower bits change, which means less transistors changing state thus less current drawn.

      Maybe the cut-scenes in SC2 are exposing a use case the GPU engineers didn't thought of, or didn't think was realistic, when they computed the TDP, making the cards overheat in this very particular case.

      But even in that case, it still isn't SC2's fault. And yeah, more probably it's just inadequate cooling/PSU/whatever.

    11. Re:My guess? Users need to STFU by kanto · · Score: 1

      I fail to see how rendering a scene at a high framerate would be any more challenging than rendering a complex scene at a lower frame rate. Remember that the hardware either is or is not in use.

      Complex scenes entail a lot changes in renderstate which all end up taking a bit of time but don't really task the GPU to the max. You can pump a simple scene as fast as you can and it'll most likely be so neatly packaged that the GPU can just keep on churning. IMHO, as I've understood it, it's SC2's fault only to the extent that it's retarded to run anything faster than a screens v-sync let alone double it.

    12. Re:My guess? Users need to STFU by greendoggg · · Score: 1

      Their PSU is inadequate for their card. High end graphics cards need a lot of voltage on the 12v rail.

      No, they need exactly 12 volts on the 12 volt rail. However, they may need a lot of current.

    13. Re:My guess? Users need to STFU by Anonymous Coward · · Score: 0

      "High end graphics cards need a lot of voltage on the 12v rail."-Nitpick

    14. Re:My guess? Users need to STFU by Anonymous Coward · · Score: 0

      Ironic that you mention the one thing that WOULD be stressed different between high and low framerates: the ROPs. At a high framerate, the ROPs obviously have to work much harder.

      I agree that this isn't the fault of SC2 so much as it is exposing a hardware flaw - however I wouldn't be so quick to chalk it up to the user doing something wrong.

      Video card manufacturers likely aren't testing their cards in simple scenes that barely tax the GPU and render *thousands* of frames per second. They test them in complex scenes that stress the GPU and memory and render at lower framerates. Perhaps there's inadequate thermal protection on ROPs as a result.

      It may not be the direct fault of the game - but it's still responsible for stressing something that the vast majority of other games do not (seriously what's the point in rendering a static scene at multi-thousand fps rates?) - and it sucks that users may have their video card damaged as a result.

    15. Re:My guess? Users need to STFU by natehoy · · Score: 1

      2) Their airflow sucks.

      There's your problem. You got sucky fans. You want the ones that blow.

      --
      "This post contains words, known to the State of California to cause thought. Wash brain thoroughly after reading."
    16. Re:My guess? Users need to STFU by abigsmurf · · Score: 1

      When rendering a complex scene, parts of the system sit idle for periods of time. The CPU finishes its job fast, waits for the CPU. The GPU waits for stuff to arrive from the VRAM. The shaders only operate for a bit of the time.

      When you're operating at an obscene frame rate, every part of the system will be operating at full pelt because no one spends any time waiting.

      For evidence of this, compare system and GPU load on a fur benchmark to running crysis on max settings.

    17. Re:My guess? Users need to STFU by shadow_slicer · · Score: 2, Informative

      I fail to see how rendering a scene at a high framerate would be any more challenging than rendering a complex scene at a lower frame rate. Remember that the hardware either is or is not in use. The ROPs, the shaders, etc. It isn't like there is some magic thing about a simple scene that makes a card work extra hard or something.

      The difference is that with complex scenes, the framerate is limited either by the CPU (to calculate AI and physics) or IO (to send commands, textures and meshes to the card). With a single static screen, each frame the program only has to upload a single texture and render a single rectangle. If there is no framerate limit, the CPU will the render command as fast as possible, and the only IO is a command to the card to render. The graphics pipeline has only to render a single texture. The texture reads are spaced in a common access pattern, so there is no contention among processing units for access to GPU memory. This means they can run at full speed. Overall this means that the usual limitations on the GPU pipeline speed don't apply.

    18. Re:My guess? Users need to STFU by oji-sama · · Score: 2, Insightful

      Note how this is kind of the same thing, but Blizzard's solution has some actual tact behind it...

      And if he worked for Blizzard he probably would express his view differently. The Blizzard's solution doesn't fix the underlying problem (which will probably show up in some other game later).

      --
      It is what it is.
    19. Re:My guess? Users need to STFU by Anonymous Coward · · Score: 0

      That just treats the symptom, not the root cause (that is: your computer can't handle your GPU going full-tilt).

  28. The cards were already broken by 19thNervousBreakdown · · Score: 2, Insightful

    If a process, like a webserver, could erase itself from a hard drive by benign input, it would be a bug. This is no different.

    My graphics card, a GTX 275, was factory locked to a 40% duty cycle on the fan, no matter how hot it got. I had to resort to RivaTuner to make the fan auto-adjust speed based on temperature. Since there is no speed limit where I'm putting people's lives at risk for rendering too many frames per second, or any other reasonable reason to limit the amount of work a card can do before it destroys itself when the hardware is perfectly capable of doing that work without destroying itself, the only conclusion is that it is defective.

    That said, anything that doesn't use vsync is stupid, period, always, (unless you're benchmarking or trying to warm a cold room). Spending that extra processing power on a proper motion blur would have a far greater effect on perceived smoothness.

    --
    <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    1. Re:The cards were already broken by tibit · · Score: 1

      I agree that the card you mention had an issue. But the main problem is that die temperature sensing is such a simple thing to so. Power chips (switchers, regulators, bridges) that sometimes sell for $0.10 apiece can have die temperature sensors and can turn themselves off to cool down. Why the heck graphics chip makers don't put temperature-controlled power management (clock scaling, unit cycling) is beyond me. It's not like it's rocket science. If you know your engineering, you should even be able to have a controller with adaptive coefficients, that will learn the thermal mass(es) and thermal sinks attached to the chip and be able to maintain a constant peak temperature to avoid thermally induced cyclic stresses.

      --
      A successful API design takes a mixture of software design and pedagogy.
    2. Re:The cards were already broken by 19thNervousBreakdown · · Score: 1

      They have that. My card has that, it's just disabled by default and locked at 40% duty cycle. RivaTuner doesn't even have to be running for the fan to spin up when the card gets hot now that I've changed the setting.

      Of course, if the fan can't handle the heat, yeah, the card will burn itself out. Which is ridiculous, given that the card is already aware of its temperature. But hey, what motivation do they have to stop people who obviously put a lot of work through their cards from buying new ones when the fan breaks?

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      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    3. Re:The cards were already broken by Anonymous Coward · · Score: 0

      To make that comment, you cant possibly understand what vsync is doing. Vsync, synchronises the frame rate to the display you are using, in most cases for an LCD panel this is 60fps. If you have a complex scene and the card cant quite manage to display 60fps, lets say it can only manage 58fps, vsync will cause it to artificially reduce the frame rate down to the next multiple, 30fps.

      So when using vsync, if the card cant manage the full 60 fps all the time, it will often drop down to 30, 20, 15 fps when it could be displaying 58 fps (with a slight horizontal rip near the bottom).

      Vsync is *not* a frame limiter for the maximum fps the card will generate, it only kicks in when the card is already at 100%, it doesnt prevent it from reaching 100% utilisation.

    4. Re:The cards were already broken by 19thNervousBreakdown · · Score: 1

      No, you can't possibly understand what vsync is doing, and apparently have neither read the article nor heard of triple buffering.

      The problem you describe is true--if the card is rendering below the refresh rate, and triple-buffering (an extremely common option these days) is turned off. In this case, given the article text, I think it's safe to assume that the framerate is well above refresh.

      When that happens, vsync is effectively a frame rate limiter. Sure, a game could keep updating the back buffer, but in practice I've never heard of one that does.

      Now what would be really neat is if they used that back buffer to put motion blur between the original render and the current render, and do that as fast as possible until the display is ready. It would end up with a tv-like smoothness, no tearing, and ... burned up video cards, it appears.

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      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    5. Re:The cards were already broken by 19thNervousBreakdown · · Score: 1

      Oh, and accurate motion blur, unlike the cartoony imitation (that is, tbh, getting better) in today's games.

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      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    6. Re:The cards were already broken by KingMotley · · Score: 1

      The problem described by blizzard is the cut scenes, and menus are drawing hundreds of frames per second, so limiting to your LCD's framerate, even the 120 FPS ones would solve this particular problem.

      On another note, limiting to VSYNC, does not make a 58FPS capable system drop to 30FPS. It may drop it some, but typically it is just a frame or two, unless you hit the absolute worst case scenario, which would be highly uncommon in the real world.

    7. Re:The cards were already broken by Anonymous Coward · · Score: 0

      That perceived smoothness can be gained by disabling vsync, you don't HAVE to enable bs graphics. It'll possibly add some tearing.

      If your vsync is set at 60fps, it can NEVER GET SMOOTHER than that.

      Please don't tell me I can't notice anything higher than 25 or some other nonsense, our eyeballs are asyncronous and don't work on a frequency.

    8. Re:The cards were already broken by 19thNervousBreakdown · · Score: 1

      Actually, no, you're exactly wrong.

      If you turn off vsync, you're throwing away information as you write to areas of the screen that will be updated again before the vertical refresh gets back to that area. I don't feel like some long drawn out explanation, so think about that and what causes tearing and you'll get it.

      If you take that information, and instead of throwing it away interpolate between that and the currently being rendered image and apply a gradient fade (maybe even be fancy and use 2 frames back to be able to get a continuously curved gradient) however, you are only degrading the information, and that just happens to be exactly how the information gets degraded by our eyes so it does look like continuous motion.

      Now, if they got rid of the artificial vertical refresh on LCD panels you would be correct, but the vertical refresh is there so you're wrong.

      --
      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    9. Re:The cards were already broken by Anonymous Coward · · Score: 0

      Perhaps not the case for Starcraft 2, but vsync is terrible for first person shooters. It increases input lag to unacceptable levels.

    10. Re:The cards were already broken by 19thNervousBreakdown · · Score: 1

      Use triple buffering, continually update the oldest back buffer instead of waiting for the next in line to be rendered. Only cost is 1.5x the video RAM (everything uses at least double buffering), and you end up with the most recently drawn complete image on the screen.

      --
      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    11. Re:The cards were already broken by Hatta · · Score: 1

      That said, anything that doesn't use vsync is stupid, period, always

      Vsync = lag. Don't run MAME with vsync or double buffering if you care about such things.

      --
      Give me Classic Slashdot or give me death!
    12. Re:The cards were already broken by 19thNervousBreakdown · · Score: 1

      Vsync doesn't have to = lag, as I posted elsewhere you can continuously update the oldest buffer with a triple buffer and get at most 1 frame of lag, and by 1 frame I mean renderable frame not vsync refresh frame.

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      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    13. Re:The cards were already broken by SheeEttin · · Score: 1

      That said, anything that doesn't use vsync is stupid, period, always, (unless you're benchmarking or trying to warm a cold room).

      Or vsync introduces input lag. (Worst case I've seen: Enemy Territory: Quake Wars. The game is unplayable with vsync on. (My video card is an ATI Radeon X1600 Pro, if anyone cares.))

    14. Re:The cards were already broken by 19thNervousBreakdown · · Score: 1

      See my other two comments on the subject, vsync only introduces lag if it was either a.) done that way intentionally in order to minimize CPU/GPU usage, or b.) done wrong.

      Try enabling triple buffering.

      --
      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    15. Re:The cards were already broken by tibit · · Score: 1

      You are talking about 40% duty cycle on the fan. I'm not talking about that. A GPU should not self destruct with ZERO heatsinks attached. It should run very slowly, but it should keep on running.

      I say that the chip itself should be able to actively regulate (think control theory) its thermal output to match the attached thermal sinks -- both their thermal resistance, and their thermal mass. It's not a hard problem. Can be done in a few hundred transistors.

      Your card's GPU chip(s) obviously don't have this "innovative" technology. I mean, come on, die overtemperature protection is built into $0.10 three pin voltage regulators (think 78L05). Obviously those have simple on-off control, but if you can spare a few hundred transistors, you can have a full blown adaptive PID-like control, with outputs that control clock scaling and computational unit allocation. On a GPU, you can scale thermal output by slowing down the clock, and by idling computational units. Heck, you should be able to scale it down by almost two orders of magnitudey. That should allow a bare GPU to run -- very slowly -- with no heat sink on.

      --
      A successful API design takes a mixture of software design and pedagogy.
  29. My naive assumption... by hort_wort · · Score: 1

    I've been assuming all this time that the drivers would limit my framerate to be equal to my monitor refresh rate. I have a 60 Hz monitor, is there any reason to get more than 60 fps? It seems like having drivers to do that for you would save a bit of electricity and be good PR for the company that made them. Edumacate me, please o_o

    1. Re:My naive assumption... by gman003 · · Score: 1

      Some game engines tie the physics calculations to the framerate, so having higher FPS in those does make the movement more realistic.

      Additionally, most engines poll the input devices only once per frame. If you have a high-end mouse or gamepad that actually responds more than 60 times a second, having higher framerates will make input more fluid.

      Finally, I like having a buffer zone. I usually tune my games to render about 80 fps, so if I run into a scene a bit more complex than normal, I still see 60 frames a second.

    2. Re:My naive assumption... by tibit · · Score: 1

      Because graphics cards are used for many other things besides driving monitors. Think off-screen rendering (done by any modern OS behind your back), scientific calculations, etc.

      --
      A successful API design takes a mixture of software design and pedagogy.
    3. Re:My naive assumption... by cswiger · · Score: 1

      If you force Vsync on the display preferences, you'll prevent the game from trying to render faster than 60Hz.

      Depending on the game, it might only recompute physics, check for collisions, etc at the same rate it renders frames-- which means that if your hardware is capable of going faster, you might get slightly more realistic behavior if it goes faster than your monitor refresh rate. On the other hand, if your system is chugging, you might find shots passing through their targets.

      Other games keep rendering and gameworld physics stuff separated, and do world physics updates at some rate like 100Hz regardless of the display framerate.

      --
      "The human race's favorite method for being in control of the facts is to ignore them." -Celia Green
  30. Wait, why is this not consider a hardware flaw? by NotSoHeavyD3 · · Score: 1

    I mean when I code I never think "Well my code needs to check to see if it might damage hardware." since I try to keep my coding agnostic to the system it's on. (Admittedly financial software in the last place I worked) Starcraft 2 is using either DirectX or OpenGL so I'd expect to be hardware agnostic as well.(Sorry, I'm not a graphics guy so I might be talking out of my but.) Seriously, if I remember correctly there were systems in the early 80's that you could damage if certain code was executed in a certain way but didn't people consider that hardware flaw?(Really, it's no different than expecting them to write code in the game to check for a temperature spike because a fan fell off the card. How would they know what a bad temp would be without writing card specific code?)

    --
    Did you know 80 to 90% of the moderators on slashdot wouldn't recognize a troll even if one dragged them under a bridge.
  31. What year is this? by damn_registrars · · Score: 1

    The first Command & Conquer game was released in 1995, with full-motion video cutscenes. Those scenes did not destroy any graphics cards that met the system requirements for the game. Why would video scenes start doing this to modern video cards?

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    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
  32. performance evaluation tools don't kill graphics.. by gl4ss · · Score: 1

    during the gameplay of the single player campaign, the nvidia drivers I got did the dance to restart themselfs once, without a hitch(the game didn't crash either, just a blinking of the screen and a note about it waiting on the desktop after quitting).

    but saying that using your graphics card at full juice is essentially saying that pcmark& etc programs would do it as well. there's an issue with the card already if it's killing them. the real problem with the game is that it hasn't evolved at all from starcraft 1, the units need intentionally more micromanagement than what feels right, you can't zoom the camera out so that you could keep an eye on two spots at once and so forth.

    btw spoiler: bases make surprisingly good elements to use as walls to herd the zerg into killzones(in last mission anyhow).

    --
    world was created 5 seconds before this post as it is.
  33. BULLSHIT by Anonymous Coward · · Score: 0

    I'm playing StarCraft II on a Vostro 1400 for hours and hours every day since I bought it. And I never encountered any issues with my graphics card at all....

  34. JUST IN: Using your computer can reduce it's life by cbreaker · · Score: 1

    The more time passes, the less time people understand anything about their computers, and unfortunately this includes most kids these days..

    --
    - It's not the Macs I hate. It's Digg users. -
  35. This is because StarCraft II is correctly written. by Maarx · · Score: 2, Insightful

    StarCraft II is exposing shoddy thermal engineering in video cards because, unlike most games on the market, StarCraft II is correctly utilizing your video card to it's fullest potential.

    Say what you will about SC2 game balance, say what you will about Battle.NET 2.0's crappy interface, say what you will about how cheesy Jim Raynor is. I wouldn't disagree with you.

    But when it comes to writing engines, Blizzard is the best of the best. Hands down. Everything they write runs smooth as silk, and they have a genuine talent for squeezing jaw-dropping performance out of even mediocre computers. StarCraft II contains correctly written code, and it will utilize your hardware to it's fullest potential. If you bought a bargain computer, put it together yourself, and skimped on the cooling, you're going to get burned.

    Pun intended.

    I have as much hate as the next guy for how StarCraft II was cannibalized in the name of profit, but this article? This is a non-issue. This is not Blizzard's/StarCraft's fault.

  36. Old graphics cards by DeanLearner · · Score: 1

    I've played lots of games that have been too intense for my graphics card to run at 60fps. That is the game was pushing them to 100% of what they were capable of. Don't remember CATCHING ON FIRE because of it.

    Poor story? I think so.

  37. Don't make car analogies if you don't understand by Sycraft-fu · · Score: 5, Informative

    This is not putting your car in neutral and laying on the gas, it is a meaningless comparison. GPUs have no problem rendering excess frames, lots of excess frames, and simply not making any real use of them. This is no more a problem than having a CPU run a computationally intensive test that doesn't do anything. There is no difference from a heat or function standpoint between all the units being fully active rendering something simple quickly or all the units being active rendering something complex slowly. In either case all the logic is active with lots of power flowing through and thermal output is maxed. A component should be able to handle this, no problem. Whatever a CPU or GPU is rated to for speed is not a temporary max, it is what it can run at full time. If there is a failure, it indicates a defect of some kind somewhere.

    The most usual defect is inadequate airflow. People have a case with poor airflow, and reduce it further by not clearing dust buildup. As such the components can't cool themselves well enough.

    As the GP said: This is a non-issue. If it happens to you, the game revealed a problem, it didn't cause it. Fix your system.

  38. Evil Giant Killer Dust Bunnies From Hell by davidwr · · Score: 4, Informative

    The summary should say that it's the Evil Giant Killer Dust Bunnies From Hell, not Starcraft, that are shutting down the cards.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  39. The breaking test by Tei · · Score: 1

    Some building do this: at weekends, turn off and on the power of the whole building. This serve the purpose to force these bulbs that are about to fail.. to fail sooner. Maybe SC2 has one of the most popular games released in years is working as a unintended "break test". But it will be good if Blizzard adds some caps *anyway*.

    --

    -Woof woof woof!

  40. Weird by Shaltenn · · Score: 1

    I left the game running frequently (as I'm lazy) at these cut-scenes for almost 4 days straight, and I had no problems.

    --
    If you were offended by anything I said... No, I'm not sorry. Please lighten up.
    1. Re:Weird by EricX2 · · Score: 1

      That is weird that you bought a game and left the cut scene up for 4 days straight. I'm sure you could find a video clip of the cut scenes on youtube if that was all you wanted. :)

    2. Re:Weird by Shaltenn · · Score: 1

      I just didn't feel like exiting the game. =p

      --
      If you were offended by anything I said... No, I'm not sorry. Please lighten up.
  41. The Fix by Pawnn · · Score: 5, Informative

    This 15 page thread has some people who say they've had melted cards. A lot of the problems seem to be with laptops. As a corollary, people are reporting that the "fix" also helps with Alt+tab speed if anyone cares about that. http://www.gamespot.com/pc/strategy/starcraft2/show_msgs.php?topic_id=m-1-55785055&pid=939643&page=2 Since I haven't seen anyone else post the fix, I will: Add the following lines to your "Documents\StarCraft II\variables.txt" file: frameratecapglue=30 frameratecap=60 You can add them to the beginning, end, or wherever. The game doesn't care.

    1. Re:The Fix by Anonymous Coward · · Score: 0

      It can melt video cards?

      Wow, this game is AWESOME!!!!

    2. Re:The Fix by jgijanto · · Score: 1

      Nice! Not only will i not fry my work laptop, now I can alt-tab out in time when the boss walks by!

    3. Re:The Fix by ToasterMonkey · · Score: 2, Insightful

      Since I haven't seen anyone else post the fix, I will: Add the following lines to your "Documents\StarCraft II\variables.txt" file: frameratecapglue=30 frameratecap=60 You can add them to the beginning, end, or wherever. The game doesn't care.

      Wouldn't ticking off the vsync option in the in-game settings be an easier way to fix the problem?

      I'm having a hard time picturing any overlap between systems where unlimited framerate is a problem and vsync could drop your frame rate too low. I mean, usually it's the high end cards that have heat problems, not the ones where vsync might drop you to 1/2 or 1/4 refresh rate... If you have a high end card in a system that can't cool itself enough to use the card to it's full potential, who's problem is that?

    4. Re:The Fix by Creepy · · Score: 1

      That doesn't surprise me - laptops with GPUs run very hot - I generally have mine on a thermal mat for just that reason (after blowing an 8600M twice [first replaced under warranty, second blew 3 days out of warranty], I decided my new laptop with a 9800M GT should sit on a thermal mat - and no, my laptop is not my main game machine - more of a workhorse road warrior machine I use occasionally for games. I also suck out the fans and keyboards on all my computers with a shop vac about twice a year, which works much better than CO2 cans.

      The fix is actually in TFA, though maybe it was added.

      I've never seen a melted GPU - unless they have a flawed design, they should throttle slower and/or shut down before hitting such a temp. I have seen a CPU start a motherboard on fire (well, smoldering, but close enough), but that was a long time ago and before CPU temperature monitoring.

    5. Re:The Fix by Pawnn · · Score: 1

      I've read reports that using vsync helps as well.

    6. Re:The Fix by iamhassi · · Score: 1

      FTA: "The between-mission scenes onboard Jim Raynor's ship aren't framerate capped. These are fairly static scenes, and don't take much work for the graphics card to display them. Because of this, the card renders the scene as quickly as possible, which then taxes your graphics card as it works to its full potential. It may sound illogical, but redrawing the same image over and over again can put just as much stress on a graphics processor as running a game like Crysis with everything cranked up."

      This doesn't make a whole lot of sense, still sounds illogical to me.

      My understanding of video cards is they see changes on the screen and renders the changes. This is why first person shooters, where the entire screen has to be rendered every frame because when you move the entire scene changes, requires a much better video card then a real time strategy like Starcraft, where the entire map would be static except for the few people that are moving around.

      Now they're saying a static screen, essentially a menu screen, is causing video cards to go nuts and heat up because they're trying to render the few things that are moving around? I understand that there's no framerate cap, so it's just going nuts trying to redraw a blinking light, but that's still just a small 20x20 pixel blinking light compared to the 1980x1200 screen that Crysis requires redrawing with every step, 50 times a second.

      Maybe these are very old cards that are having issues because modern cards will lower the GPU clock speed if they see nothing going on so there's even less of a chance of overheating.

      --
      my karma will be here long after I'm gone
    7. Re:The Fix by euroq · · Score: 0

      My understanding of video cards is they see changes on the screen and renders the changes. This is why first person shooters, where the entire screen has to be rendered every frame because when you move the entire scene changes, requires a much better video card then a real time strategy like Starcraft, where the entire map would be static except for the few people that are moving around.

      Well, you're almost there. First off, redrawing the entire screen or just a part of it is up to the application, not the graphics card. With more modern games and graphics cards, it's a technique that isn't used so much anymore, especially with 3D graphics.

      Second, it doesn't matter the size that it's redrawing. What they are saying is that there is no pause in between the drawing, so it's constantly taxing the graphics card. It doesn't matter if it's 20x20 or 2000x2000, because the graphics card never stops.

      The whole frame rate cap is what lets the graphics card rest. Only having to draw the screen 30 times a second is much better than drawing it constantly, which on easy to draw screens can be something like 200 times a second.

      By the way, in the end, this is NOT BLIZZARD'S FAULT. It's the graphics card fault. Your graphics card is expected to run in full gear for games, and if it overheats after 30 seconds of ANY game screen then something is messed up with your card, not the game.

      --
      Just because the U.S. is a republic does not mean it is not a democracy. Democracy/republic are not mutually exclusive.
    8. Re:The Fix by DigiShaman · · Score: 1

      Yes, vsync limits the frame rate that that of your monitor. By default, most LCDs have a refresh rate set at 60Hz. Which means, that your video card will never process above 60 frames a second.

      Turn vsync off, and it will process up to a frame rate of infinity (whatever the card can handle).

      FYI, the purpose of vsync is to prevent screen tearing. It does this by waiting for an entire screen to render before sending it off to be displayed. This can introduce lag which is why it's recommended to enable triple buffering along with vsync.

      --
      Life is not for the lazy.
    9. Re:The Fix by bughunter · · Score: 1

      Add the following lines to your "Documents\StarCraft II\variables.txt" file: frameratecapglue=30 frameratecap=60

      That would be "My Documents\StarCraft II\variables.txt" for Windows, or on OS X, "Documents\Blizzard\StarCraft II\Variables.txt" -- to be accurate.

      --
      I can see the fnords!
    10. Re:The Fix by Anonymous Coward · · Score: 0

      The game crashed within 5 minutes. I opened the box, pointed the room fan at it and I've been playing OK ever since.
      It's not that my rig has ventilation problems, it's just stuffy in Mom's basement.

    11. Re:The Fix by Pawnn · · Score: 1

      Interestingly, it's just "Documents" in Windows 7. They're not mine anymore apparently. :-)

  42. Re:This is because StarCraft II is correctly writt by Anonymous Coward · · Score: 0

    I don't disagree that SC2 ISN'T causing the cards to die, but I'd like you to take a trip down memory lane that was Diablo 2 Direct3D performance :)

  43. Re:This is because StarCraft II is correctly writt by tibit · · Score: 1

    I agree. Thermal engineering bites even big names in the ass. Repeatedly. MacBook Air, anyone?

    --
    A successful API design takes a mixture of software design and pedagogy.
  44. software killing hardware by Anonymous Coward · · Score: 0

    I actually have seen an example of software killing some hardware in the past (aside from something 'common' like a bios flash gone bad).

    This was in the mid to late 90s, I was a very young teenager working in a local computer shop. A lady brings in a packard bell running 95 and the motherboard is all jacked. We sell her on one of those early (somewhat decent for their time) PCChips motherboards (then labeled simply "pc-100" which caused much confusion in the tech world) that had onboard sound/video/modem, which was pretty impressive for their time- although still rather low quality. So anyway I will try to say this is quickly as I can.

    Every single time someone put a motherboard in this thing the floppy drive stopped working. The drive wasn't the problem, the cable wasn't the problem, and to make matters worse the board wasn't even the problem because from the very get go from firing the new board up we would boot off the very same floppy drive that would cease to work once the computer was restarted and windows booted. They went through 5+ motherboards before I decided to just have a process of elimination. I killed another 3 boards figuring it out, I was sure I had figured it out after the 2nd one, the 3rd one was just to make sure.

    That early PNP driver that loaded up from the config.sys for those awful Aztech sound/modem combo cards that packard bell put in everything was the culprit. None of the techs had gotten around to removing unneeded previous drivers from config.sys or autoexec.bat, every single time that PNP software was loaded from the hdd in the womans computer it fried the onboard floppy disk drive controller on that particular "pc-100" motherboard model.

  45. Re:Don't make car analogies if you don't understan by cynyr · · Score: 1

    well to be honest, there are so few cases with good airflow, and then the GPU manufacturers skimp on the cooling power of the stock heatsinks. 12volts and 10 amps is 120 watts, so yes you will need some substantial cooling to keep things in spec temps. Although cases like the SG07 have dedicated cold air for the GPU and a fair amount of cooling on the backside of the card as well.

    In the end though, this really should be a non issue, with proper component selection, placement and cooling.

    --
    All of the above was encrypted with a Quad ROT-13 method. Unauthorized decryption is in violation of the DMCA.
  46. Re:This is because StarCraft II is correctly writt by 19thNervousBreakdown · · Score: 3, Informative

    Uh, no, eating as much GPU power as possible to render a static scene hundreds of times a second on a display that can only probably display 60 frames per second is not an example of properly-written software. In fact, it's just plain stupid, and nearly as wrong as you can possibly be.

    That said, it shouldn't have any effect on graphics cards other than making less resources available to other concurrently-running programs, and Blizzard should in no way be blamed for breaking people's cards.

    --
    <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
  47. Air Duster by StarWreck · · Score: 1

    Here's an idea! Grab a $3 can of canned air/air duster from Office Depot/Staples/Office Max/Fry's Electronics/Best Buy, open up the side of your computer, and then spray out all the dust that's accumulated in your graphics card fan and heatsink since the first StarCraft came out.

    --
    ... and in the DRM, bind them.
    1. Re:Air Duster by karnal · · Score: 1

      Note to self - do this outside, otherwise your case will just suck all of it back in over time from the floor and other furnishings.

      And while you do that, vacuum the floor underneath and around. Trust me.

      --
      Karnal
  48. Re:This is because StarCraft II is correctly writt by Maarx · · Score: 1

    I don't disagree that SC2 ISN'T causing the cards to die, but I'd like you to take a trip down memory lane that was Diablo 2 Direct3D performance :)

    touché

  49. College, Careers, Marriages by PowerEdge · · Score: 2, Funny

    If it is anything like the original it is killing college aspirations, careers and marriages and the nation of South Korea. Graphics cards should be the least of our concerns!!! I say this as a survivor of SC. Oh and Total Annihilation was the better game!!

    1. Re:College, Careers, Marriages by Anonymous Coward · · Score: 0

      TA was a better game, but Blizzard did a vastly better job maintaining and updating it, particularly in terms of game balance. Cavedog didn't wan't to update old units at all, and the game balance went to hell because of it. Thus BSR's super-patch of doom.... (Sigh... can't believe I just continued a thread from over 10 years ago....)

    2. Re:College, Careers, Marriages by donscarletti · · Score: 1

      Total Annihilation was the better game

      In 1998, I would agree with you thoroughly. Total Annihilation used cutting edge technology, good structure and some crafty tricks to just give the player a feel that no other game of the time could deliver. The shells would wizz in their properly calculated ballistic trajectories, the tanks and battleships would pitch and roll as their cannons fired, fighter jets would weave overhead, dodging missiles. The general feel was epic. I was a huge Warcraft fan and having played TA while waiting for Starcraft, I was shattered to see what I considered to be a vastly inferior game.

      However, now I would argue that they are different. Total Annihilation is about feel, Starcraft is about structure. In Total Annihilation, thousands of mathematical calculations would be made every second, ballistic trajectories, missile turning rates, ray cast, wind direction, etc. The calculations are supposed to be beyond human comprehension but reflect human expectation, that is what gives it the feeling it has. In Starcraft, the calculations are rare, but fully understood by the players and the designers. This means that in general, the implications of most actions in Starcraft are fairly predictable, this means that they can be carefully scrutinised and discussed on forums.

      In short, there are people who just like careful, well understood things like Starcraft. But most average players probably play for the excitement, action and violence. This means that back in 1998, when Starcraft was released, TA was a year old and regular gamers spent half their time playing RTS, most players playing Starcraft would have had more fun playing Total Annihilation. However, these days, players who like Starcraft, like it for a reason Total Annihilation cannot provide. The players looking for a thrill in RTS now play things like Total War and Supreme Commander which have had ten years to improve on TA in SFX, scale and immersion. Starcraft on the other hand was technologically extremely dated when it was released in 1998 and did not seem to hurt it then, so why should that be an issue now.

      So, in short, in 1998 when TA was cutting edge and Starcraft used earlier tech, TA was better. Now they are both thoroughly retro, technology doesn't matter, so I'll give it to Starcraft since it has appeal that is unrelated to what tech can deliver.

      --
      When Argumentum ad Hominem falls short, try Argumentum ad Matrem
    3. Re:College, Careers, Marriages by Anonymous Coward · · Score: 0

      Oh and Total Annihilation was the better game!!

      Nuclear launch detected.

    4. Re:College, Careers, Marriages by h7 · · Score: 1

      I don't get the obsession with SC. With WOW ok, there's huge potential to waste a lot of time on it. With SC after you finish the game once I don't see a good reason to play it again. With wow there are many ways to play the game, and many things to do in the game even when you're not playing, like the auction house, training, fishing etc. I can easily play wow for 7 hrs continuously, but even 1 hr of starcraft is pushing it for me.

  50. Re:Don't make car analogies if you don't understan by BobMcD · · Score: 0, Troll

    Whatever a CPU or GPU is rated to for speed is not a temporary max, it is what it can run at full time. If there is a failure, it indicates a defect of some kind somewhere.

    That's a wonderful world to live in, but it isn't exactly the real world. The chief advantage of the real world over the one you describe is that stuff here is a lot cheaper. This world has laptops that aren't necessarily 'toughbooks' and commodity hardware that is often imperfect, but 'good enough' for most uses until it becomes obsolete and you replace it anyway. None of the stuff bought in the here and now will handle running full-bore for very long unless you paid an exorbitant amount for it.

  51. wow! what card?, and then I realized by spineboy · · Score: 2, Informative

    I too, ran GLXGEARS to check my framerate, and was pulling 3500 FPS on a 6 month old good card, and was wondering - "HOLY fuct! -what card do you have that runs that fast?"

    And then I remembered you could shrink the screen, and get higher FPS
    (makes glxgers screen tiny)

    20,900 FPS
    21,500 FPS

    meh...

    --
    ..........FULL STOP.
    1. Re:wow! what card?, and then I realized by V!NCENT · · Score: 1

      Onboard HD3300 (r600) with mesa classic driver.

      Unaltered windows size. KMS.

      Got a HD5770 too, but I wanted to fuck around with the floss drivers, see what's up, because Evergreen cards without fglrx are still just framebuffers.

      Not that you would care... glxgears is just a test to see if the basic 3D rendering works and if you get acceleration.

      --
      Here be signatures
    2. Re:wow! what card?, and then I realized by vadim_t · · Score: 4, Informative

      glxgears isn't a benchmark. Its only point is to verify that "yep, 3D acceleration is working" on a very basic level. And even that isn't working that well now that it's possible to run it at high speeds in software.

    3. Re:wow! what card?, and then I realized by Anonymous Coward · · Score: 0

      If FPS so low with a fresh card, it means that your card is too fast for glxgears counter and time warps around and counter starts with reset.

    4. Re:wow! what card?, and then I realized by pinkushun · · Score: 1

      Strange, I get these on my new card which was released in 1998, yes a newly bought low-end card.

      #max window
      37905 frames in 5.0 seconds
      40817 frames in 5.0 seconds
      40821 frames in 5.0 seconds
      # tiny window
      5126 frames in 5.0 seconds
      5132 frames in 5.0 seconds

      Then again, according to glxgears, the refresh rate should be approx the same as the monitor's refresh rate. We could reach burn-out with a high-end monitor perhaps! ;)

  52. Wait a second... by zorg50 · · Score: 1

    Are you sure you didn't steal this headline from Glenn Beck?

  53. Acquired dust over the last year? by spineboy · · Score: 1

    try vacuuming your card's heat sink,
    and then see if it happens

    I'm just saying

    --
    ..........FULL STOP.
    1. Re:Acquired dust over the last year? by striker64 · · Score: 1

      I vacuum and dust my case frequently, probably once a month. It's pristine inside.

    2. Re:Acquired dust over the last year? by interval1066 · · Score: 1

      Yeah, I agree. Once a month is a little too anal but I do it maybe twice a year, or when the mood strikes me. I tell my friends, the ones who are -geeks there's one thing you can do to prolong the life of your rig and that's dust it out once in a while. Yet the #1 problem when something goes bad is a fan has stopped spinning because of dust build-up. No spin: no cool. No cool: no working component.

      --
      Python: 'And then suddenly you have a language which says "we're all stuck with whatever the whiniest coder wants".'
  54. Mobile & "greener" gaming by SirJorgelOfBorgel · · Score: 1

    I sincerely doubt that the summary's claim is true, any decent graphics card should either underclock itself to lower the heat generation, or simply BSOD on you. Furthermore, if scenes are very easily rendered, wouldn't this also automatically mean that less of the chip is used ? I'm no expert in graphics hardware design, but one would think (I know, bad idea) that they would have special parts of the silicon dedicated to some more complicated tasks, which in a case like this wouldn't be used at all. If that is true, then it would mean less of the silicon is used than during rendering of really complicated and intensive scenes that make your FPS drop below your screen's refresh rate, and thus would automatically generate less heat.

    One thing that I know is true on some systems (my experience is mainly with mobile) that artificially limiting the FPS does have huge effects on energy consumption (and thus heat generation).

    This might sound surprising, but a lot of mobile devices simply have a non-operating VSYNC. As in, the system will think and report it is using VSYNC, but in reality it simply does not work. This can lead to all sorts of interesting artefacts and stuttering when an OpenGL game's FPS blows through the screen's refresh rate. As mobile devices generally have either 50 or 60hz displays, (optionally) artificially limiting the framerate in the game's code (or in patched drivers, as seems to be more common on these devices) by making sure no more than one frame is rendered per 18ms or so both does wonders for visual quality, framerate stability, and indeed energy consumption (and thus heat generation) - the latter only if the game is much simpler than the chip can handle, which on newer mobiles is very common.

    If you assume the same holds true for "real" computers, it makes me wonder why games do not try to do something similar - regardless of whether not doing it kills cards or not. After all, if you can detect the screen's framerate in code, and you are not in benchmark mode, there is no reason to render faster than the screen can display, all it does is use more power. Artificially limiting the FPS in such a case would make the game greener - assuming VSYNC is not already turned on.

  55. Good use of the question mark by Sloppy · · Score: 1

    Say something really stupid, rephrase it as a question, and then it doesn't sound as stupid anymore. Jon Stewart should update his video to include this "story."

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  56. Poor Article by Liquidretro · · Score: 0

    I am sorry but this is not a flaw in the game at all. Its a flaw in the maintenance of everyone's computer. When you play a game you have to assume it is taxing your computer and its getting hot. Any taxing game will do this to a computer that is as people have said does not have adequate airflow, overclocked to an extreme, or just dirty. It doesn't help that the game came out during the hottest part of the summer in many areas of the country. This article is just a grab for eyeballs and clicks of ads, Slashdot is just helping this.

  57. /. does a sponsored story again. by Anonymous Coward · · Score: 0

    "SCII is SO AWESOME that it will kill your video card!!!11!1!1one!!!"

  58. Wasn't this fixed during beta? by Kreychek · · Score: 1

    The blue quote from the article was originally presented in beta, as a response to the issue which I believe was covered on /. at the time. Anyway, they said they fixed it in the patch after the issue came up and was addressed by said blue poster.

  59. Re:This is because StarCraft II is correctly writt by Maarx · · Score: 2, Interesting

    I see what you mean, but I'm going to have to respectfully disagree. When I am running a video game, it is the "only" thing currently being ran. It does not have to compete for resources. And I would prefer it to gobble up every bit of horsepower it could find in the name of making things look even marginally better. That is the sign of a robust framework that will properly scale to future increases in hardware potential.

    Now, if I had cooling issues, which I don't, and found myself wanting to limit it's 912 FPS cutscenes, which I don't, and couldn't find a way to do that, I would claim that the lack of such a feature was a significant design flaw worthy of debate, but it turns out, they've already got it covered:

    Add the following lines to your "Documents\StarCraft II\variables.txt" file: frameratecapglue=30 frameratecap=60

    You can add them to the beginning, end, or wherever. The game doesn't care.

  60. It is always shocking to me... by netsavior · · Score: 1

    To learn how many people actually play the campaigns. I have treated every *craft game as multiplayer (or me vs AI) only from the first time I played any of them, I have played one or two missions ever and that was on the original SC, but I have logged hundreds upon hundreds of hours on these games.

  61. Re:Don't make car analogies if you don't understan by fractoid · · Score: 2, Funny

    Actually I thought the GPP was making an artful meta-analogy. "TFA is wrong about graphics cards the way I'm wrong about cars."

    The only way that TFA's "rendering simple scenes fast" could possibly be true is if modern graphics cards have some component that does something brief but power-hungry, once a frame, that is adequately heat-sunk for normal operation but which causes overheating at high frame rates. That said, TFA seems more to be pointing the finger at old, poorly assembled machines which have thermal issues *anyway* and are probably being pushed hard for the first time in years.

    --
    Rampant carbon sequestration destroyed the Dinosaurs' tropical paradise. I'm here to help repair the damage.
  62. Blizzard Fix It Yourself by oakwine · · Score: 1

    The fix is easy, requiring players to add the following lines to your "Documents\StarCraft II\variables.txt" file: frameratecapglue=30 frameratecap=60

  63. Asinine Article and misinformation by sniperdoc · · Score: 1

    There's no way that Starcraft II is killing GPU's. It's the GPU's themselves that aren't cooled properly and probably can't handle the settings the game is set to. So either: 1. Get a better graphics card 2. Get better cooling for the existing graphics card 3. Get better cooling for the computer case 4. Get that 3 year old dust-bunny out of the computer

  64. what ... the fuck? by jon3k · · Score: 1

    literally the worst post in the history of slashdot.

  65. Not bullshit, it's marketing by gr8_phk · · Score: 1

    Our game is so awesome it kills graphics cards. Man, that's off the hook!
    As proof that it works, they made slashdot with the game named in the headline.

  66. Its one of the few games on my system where the... by Skuld-Chan · · Score: 1

    fans audibly speed up, but it hasn't caused any problems. I'm using 2x GTX 280's. These devices are intended to run at full speed at a 100% capacity though.

    Also - try turning V-Sync on (by default its off) that will cap the framerate ;).

  67. Err by Anonymous Coward · · Score: 0

    I don't know how simple these scenes are, but I can't imagine they're less complex than 10 year old games. People run those uncapped all the time, with no problem. This story sounds like BS.

    The only GPU-using program I've ever worried about damaging my graphics card was GLXGears. I used to have a FX5900, and GLXGears would render at something like 20000 frames per second. The graphics card would make an audible whine at this speed.

  68. Perhaps just since this is a popular game... by Bourdain · · Score: 1

    ...I'd imagine many people who bought this in the past few days aren't standard gamers who clean their machines often.

    Accordingly, I bet the people experiencing crashes would experience crashes with virtually any modern 3D game, not just SC2.

    Few games exist like SC2 which bring non-gamers back into the gaming market.

  69. TFA got it right by rickb928 · · Score: 1

    And you all jumped to the wrong conclusion, if you think the game is the problem...

    The scene does run your card just as fast as it can. This is just exposing the true state of your system - can it cool your cards, etc., at max utilization? If not, you suffer failure.

    I wonder how many high-end graphics cards have inadequate on-board cooling for real-world applications. Do they test them in adverse environments? Dust? Interrupted or blocked airflow? I know, that's not really their problem, but imagine you buy tires for your daily driver that were only tested to the limits of smooth highway at 65MPH, on a nice 80 degree summer day. Take these out for a quick spin from Phoenix to Tuscon this Friday when it should be 106, and I-10 is washboard or worse for some stretches of 75MPH. Yeah, you'll be disappointed if they blow off the rim, huh? It happens anyways, cause people run them underinflated or past their useful life. But if graphics card manufacturers don't test somewhere near a worst-case environment, well, this result we're reading about should be no surprise.

    And TFA shows a picture of a rig with some dust bunnies in it. Ha! My regular rig gets a LOT more than that in 3 months, and I get to go in and vacuum up all that, and the filters. It's dusty in the desert. I clean filters a lot, all over the house. I keep a scientific experiment running at work to see how much dust will accumulate on my one mostly-empty letter tray before the cleaning crew wipes it. 4mm is the maximum so far, and that took 6 months. It looks like the HVAC here is not filtering very well.

    A non-story, but interesting. I usually (well, always) run WinPrime on a new rig for 18-24 hours after I build it, just to heat stress the components. Now I have a test for the graphics card. I'm happy. And I'll be buying more fans I guess.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
  70. Yup by pak9rabid · · Score: 1

    I had this exact problem with the between-mission videos (horrible artifacts, and eventual lockup). Since I run an nvidia card (gtx 260) which came overclocked from the factory, the solution was to download the EVGA Precision Tool (don't worry, it works on most nvidia cards, not just ones manufactured by EVGA). With it I could increase the speed of the fan, and underclock the GPU to prevent it from overheating. For me, the solution was to increase the fan speed to 100% and to decrease the GPU clock speed from 655 MHz to 630. I didn't notice any drop in frame-rate and things run stable now.

    1. Re:Yup by mysidia · · Score: 1

      In other words, your video card has a hardware/software defect, that is exposed by the application's use of it.

      The manufacturer should take your card, and send you a replacement that does not have the defect, if they will actually honor the warranty, that is.

    2. Re:Yup by pak9rabid · · Score: 1

      Yes, I would say it does have a defect. Considering I bought this card over 2 years ago, I seriously doubt they're going to take it back (nor do I really want to go through the song and dance of trying to get it RMA'd, assuming they even do take it back). This is just a workaround for said defect that I'm sure others can utilize as well.

    3. Re:Yup by TheHawke · · Score: 1

      How NVIDIA had laid out the hardware specs of their chipset put EVGA on the spot. The chip die does not allow for efficient heat transfer (the dammed thing's as small as an AMD Athlon 4), plus the form factor limits how much cooling they could add to the card. EVGA did their best in putting the leaf blower on it plus the Precision software. I'm planning to deploy the Omega drivers onto my GTX285 1G here shortly to see how it reacts to it.

      --
      First rule of holes; When in one, stop digging.
  71. wrong summary by dnaumov · · Score: 1

    Bad drivers are killing video cards.

    No game, or any other software for that matter, should be able to kill a video card, under any circumstances. If that's possible, it's the fault of the hardware manufacturer and/or driver developers.

  72. Re:This is because StarCraft II is correctly writt by 19thNervousBreakdown · · Score: 0, Flamebait

    Well I'm less respectful, so you're wrong, and dumb.

    As a trivial example, I have 2 monitors. Even when playing a full-screen game, my video card still has an entire other monitor to render. Sure, it's usually not doing much, just 4 gkrellm windows and the clock changing, but the game doesn't know that and has no way of knowing that. I could have 3 monitors, I could be playing a new version of Q-Bert with ultra-mega 3-D graphics on another monitor while cutscenes I don't care about are playing.

    Even if it were physically impossible for another program to be running, they'd still be wrong if they render the same scene pixel-for-pixel twice in a row, or if they render a pixel change that happens when the monitor physically can't display it, and that argument can be taken all the way to its inevitable conclusion that they are uselessly hastening the heat death of the universe, which YOU are encouraging you entropy polluting son of a bitch.

    --
    <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
  73. My gpu WAS hot. by supercouille · · Score: 1

    I bought a DELL sutio xps 16. It is gets hot very fast with almost every game I play but it looks like it is working fine even when it's hot. Then I played SC2. It got so hot that I dared to touch it, but it never stopped working. Just as a precaution I lifted it about half-inch and put a my small fan to blow air under it. It got cooler and I was able to play SC2 with FULL graphics. (ati radeon hd 4670 with dual-core P8600)

  74. Starcraft II is killing my pointer by Anonymous Coward · · Score: 0

    I don't know why but occasionally it mucks up my mouse pointer to be a square of random pixels. Exiting the game doesn't fix it but restarting the PC does.

  75. OH NOES MY PIPELINES! by Evro · · Score: 1

    Captain, the pipelines are filling up, we need to eject the warp core!

    Seriously, this summary sounds retarded. A pipeline in a processor is not an actual line of pipes.

    --
    rooooar
  76. This is this way the entire game by vitaflo · · Score: 3, Insightful

    The entire game is not capped. It's been that way since beta started. The framerate cap variables have also been published from shortly after the beta came out.

    Why Blizzard doesn't cap their games at 60fps (or hell 120fps if they think 60 is too low for some reason) I don't know. There's really no reason to render frames faster than that, even if you can.

    1. Re:This is this way the entire game by Anonymous Coward · · Score: 0

      Screen sync with a native refresh rate is a nice thing.

    2. Re:This is this way the entire game by Ecuador · · Score: 1

      I'd like full use of my 200Hz 3D-ready display you insensitive clod!

      --
      Violence is the last refuge of the incompetent. Polar Scope Align for iOS
    3. Re:This is this way the entire game by Anonymous Coward · · Score: 0

      Hint: Turn on VSYNC! theres no damn point to rendering more FPS than the display device can display! your just wasting power, creating more heat, and causing image tearing since the RAMDAC/DVI transmitter is partially though displaying a frame while the GPU is replacing the image right out from under it.

    4. Re:This is this way the entire game by mobets · · Score: 1

      60 is too low because most CRTs are happy and look better* at 75 or 85 Hz. I have a 19" that will do 100 Hz at 1280x1024.

      * By better I mean less noticeable flicker.

      --

      It was me, I did it, I moved your cheese
    5. Re:This is this way the entire game by Anonymous Coward · · Score: 0

      Vsync and high sample input (such as mice) don't necessarily mix well. Try vsync with Quake3 / OpenArena and attempt to 'win'.

      YOU CAN'T!

    6. Re:This is this way the entire game by Anonymous Coward · · Score: 0

      Why Blizzard doesn't cap their games at 60fps (or hell 120fps if they think 60 is too low for some reason) I don't know. There's really no reason to render frames faster than that, even if you can.

      Just to be clear here: Even if your LCD is only going to push 60fps, many people prefer the higher framerates because they noticeably reduce input lag, the time between when you move your mouse and when you can tell that the game is reacting.

    7. Re:This is this way the entire game by am+2k · · Score: 1

      I'd consider that a bug in the game engine. It should just run less cycles of the graphics service and more of the others (like input and physics). But Quake3 is probably too old for id software having considered these issues...

    8. Re:This is this way the entire game by Anonymous Coward · · Score: 0

      If you can't tell the difference between 60 and 75 fps, um, well, sorry 'bout that, champ.

    9. Re:This is this way the entire game by Anonymous Coward · · Score: 0

      I'd like full use of my 200Hz 3D-ready display you insensitive clod!

      There's insight in this. The original StarCraft lasted 10 years and is still going strong. Who knows what kind of displays we'll be playing StarCraft II on in 2020.

    10. Re:This is this way the entire game by Warll · · Score: 1

      I like it when games run uncapped since it allows me to adjust the quality settings much easier.

  77. Shouldn't this Read by Derosian · · Score: 1

    Starcraft II is so awesome it can reveal whether your video card needs cleaning or is defective or not! Next up, can Starcraft II cure cancer?

  78. Kinda reminds me of the RROD by Anonymous Coward · · Score: 0

    The RROD is a two fold issue. The 360 wasn't well designed to withstand hours upon hours of nonstop gaming. On the other hand, people abuse their 360s with all day gaming sessions. These added together, overuse of hardware coupled with a design flaw, give you a heck of a lot of RRODs.

    One would reason to think that this Starcraft issue is a two part problem as well. Lots of videocards hit the market with hardware flaws that are never undercovered because the people who buy them don't stress/overtax the card with marathon gaming sessions. That being said, people are playing marathon all day Starcraft sessions. You add dormant hardware issues with stressing/taxing the hardware...you're bound to burn up some graphics cards along the way.

    Heck, it might not even be videocard issues. A bad/failing power supply or motherboard could overheat/overvolt a card and cause capacitors to pop, plastic to melt. I've had more than one card suffer a nasty, smelly, burt plastic/electronics death in a computer due to grounding/power issues.

  79. Trollers... by shrugger · · Score: 1

    What a big steam load...

  80. Solution: ICE PACKS by 2obvious4u · · Score: 1

    I thought this was just my old laptop not having enough air flow. My solution was to use those gel ice packs to keep it cool. I keep having to swap them out about once an hour. I've got one of those belkin laptop coolers, I even started using the kids ice pops and putting them on both sides of the fan. It works. Some of that has to do with room air temp too. I'm in the south and it has been in the 90's and I can't get my house below 76 during the day. At night it drops to 72 and it doesn't overheat.

    I don't know if the cause being described in the summary is the technical cause, but the game has overheated my system and cause it to shutdown about 10 times now.

  81. Parent is insightful. by eddy · · Score: 4, Informative

    Exactly. Agree. That's the story here for anyone confused; hardware can be killed through software through no real fault of the user. See for instance Furmark which ATI tries to throttle by checking for its name! No, you don't have to overclock, no, it's not because your cooling is subpar or because of dust or anything else, it's because HWVs don't want to spend the ten cents or whatever to take away the 'can run over peak for a few seconds' capability.

    They're knowingly releasing hardware that can't survive 'full throttle', and it's bullshit.

    PS. Here's a 8800GT fried during SC2.

    --
    Belief is the currency of delusion.
    1. Re:Parent is insightful. by Macman408 · · Score: 1

      They're knowingly releasing hardware that can't survive 'full throttle', and it's bullshit.

      Would you prefer hardware that has much greater margins built in that can handle running Furmark? That's entirely possible to do.

      OK, now when you buy a video card, you see one from manufacturer X for $250, and one from manufacturer Y for $270. The GPU, clock speeds, and benchmarks are the same. Which do you buy? I'd bet that for the vast majority of consumers, it's probably going to be the cheaper one. Oops, they just voted against being able to run Furmark.

      There's no user-visible reason to buy a card that can handle Furmark when a different card is cheaper. That program is a degenerate case that real games just won't hit. Not to mention, how many people actually try it. One in a thousand? And I'm being generous here too - more likely, you'd have to give up cash AND performance to get a card to run Furmark. Now try and convince me that you're going to pay more for a less-performant card, just so you can run some software once or twice - and it will have no effect on the games you typically use it for, which will work just fine on both.

      That said, the hardware I'm familiar with all has protection mechanisms built in to keep the card from doing any permanent damage - both with software and hardware. First steps will usually include things like reducing the clock speed or voltage. The ultimate step is typically turning off GPU power. To the user, this will look like a crash. It probably just means that with the rapid increase in power dissipation (and a partially blocked fan and a dust-insulated heatsink), the fan wasn't able to keep the GPU cool. So the hardware does the smartest thing it can, which is try to ensure that you don't have to buy a new video card. Without that protection, a semiconductor can easily go into thermal runaway; the hotter a part gets, the more power it dissipates, and the hotter it gets. This cycle ends abruptly when a fuse in your power supply blows or the chip in question literally melts.

      And as one final note, when I did computer repair, I'd often see people complaining about "the latest OS upgrade killed my RAM/HD/CPU/awesome hair!" Do I really think that the OS upgrade had anything to do with it? Probably not. Maybe it involved a little bit greater stress or stressed different parts of the system differently, or maybe they just happened to coincide. If the hardware died (and I mean won't-boot-dead, this article seems to be more about crashing, which is completely different), then it was probably already marginal, and would've had to be replaced soon anyway.

    2. Re:Parent is insightful. by Plekto · · Score: 1

      Heat sink design as well as case airflow is critical. Too many machines rely on a tiny fan or have situations where the video card is crammed in a small case.(almost all laptops never were meant to play games like this for any length of time) Add into the equation the issue of most OEM heat sinks being poorly designed rubbish and you've got problems.

      My machine handles games just fine, but it has a massive heat sink that's larger than the entire card that I added. No issues whatsoever. I bought my card and also bought the new heat sink and fan at the same time. Unfortunately, it's pretty much a requirement now to do this(along with extra memory)

    3. Re:Parent is insightful. by fishbowl · · Score: 5, Insightful

      >it's not because your cooling is subpar

      If your hardware can undergo a heat-related failure, then you have substandard cooling. That's pretty much the definition of substandard cooling.

      --
      -fb Everything not expressly forbidden is now mandatory.
    4. Re:Parent is insightful. by Fjandr · · Score: 3, Insightful

      There's a difference between "substandard" and "insufficient."

      A standard cooling solution can be insufficient under the right circumstances, such as a card that doesn't rate TDP correctly and allows the card to exceed its published TDP through software. The cooling isn't the problem; the manufacturer is the problem.

    5. Re:Parent is insightful. by AltairDusk · · Score: 1

      it's not because your cooling is subpar

      After reading this article yesterday I decided to run a test last night. I have an SLI setup with two EVGA Geforce GTX 260 Core 216 Superclocked edition cards which are already overclocked from the vendor. Running without SLI activated and with the primary monitor on the top card (getting some airflow blocked by the second card directly below it) I could set the fan speed to 65% using the Precision software and sit on the Hyperion screens at a steady 70 degrees C. While that's certainly warmer than my card normally runs it's not an alarming temperature for that card by any means. I can confirm that the Hyperion does place more stress on the card as it was holding steady at 94% GPU Usage.

      Adequate cooling does prevent this, as my test showed the fan doesn't even need to spin up near max RPM. If this is happening in a desktop either the case has very poor airflow or the card has an inadequate cooling solution (or both).

      Unfortunately in the case of the laptops most laptops are designed with horrifically inadequate cooling to actually use the hardware included to it's potential. In my opinion if they can't design the machine to be capable of cooling the included parts then the manufacturer shouldn't offer it specced that way.

    6. Re:Parent is insightful. by geekoid · · Score: 1

      No it's not.

      Standard cooling is cooling that meats a certain spec. If the hardware fails due to something running out of spec, it's no subpar, or substandard. IT's inadequate for running the system out of spec. This is why you can here thing going to 105%. Because it's 5% over spec.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    7. Re:Parent is insightful. by fishbowl · · Score: 1

      k.

      --
      -fb Everything not expressly forbidden is now mandatory.
  82. Re:This is because StarCraft II is correctly writt by ildon · · Score: 1

    You're misunderstanding the issue, then. Say your 2nd window needs 5% of your GPU's total processing power. SC2 requires maybe 65% to render that cut scene at 60 FPS, but can scale up to 100% and just render unseen frames to give you 200 FPS (or whatever). What's going to happen is your desktop is going to get its 5% just fine, and SC2 is going to use the other 95% and render say 190 FPS. The point being, SC2 is only gobbling up the UNUSED clock cycles/cores/RAM/whatever from the GPU to render those extra frames, therefore any other applications should not see any performance loss. This is exactly how a properly written piece of software should behave. You should only *notice* the performance degrade in SC2 or your other apps once your other apps need more than 45% of the GPU (at which point SC2 or the other apps would start dipping under 60 FPS, or whatever the desired level of performance was).

    If SC2 did always attempt to use 100% of the GPU regardless of other apps (which it does not) then you would be correct and it would be a problem.

  83. Re:This is because StarCraft II is correctly writt by Maarx · · Score: 1

    You've got me over a barrel here because the topic of debate is a non-interactive cutscene. You're right, of course, that there's no logical way to defend re-rendering a non-interactive scene that will be pixel-for-pixel identical. So if StarCraft II were designed to be a cutscene-rendering-engine, you'd be spot-on.

    Since you've pressed the point, I might be willing to admit that the behavior in question, rendering non-interactive cutscenes at insanely high framerates, is indeed a bug, possibly a significant one, although not one that I personally care about.

    I would ask you, however, to keep in mind that StarCraft II is primarily a game engine that is also being used to render cutscenes, and as soon as interactivity is added to the mix, this behavior is exactly what gamers expect, and if solving this "cutscene" issue at all impacts the way the game actual performs, it would be a disservice to gamers.

    Any CAL-I Counter-Strike player can tell you that, as soon as you've got a mouse cursor moving around, you can immediately tell the difference between 60 FPS, 100 FPS, and 140 FPS, even if your eyes can't. I maintain that Blizzard did it correctly and this cutscene issue, although an issue, is an ancillary, unforseen issue stemming from a correctly designed engine, rather than a flawed engine.

  84. Re:Don't make car analogies if you don't understan by AltairDusk · · Score: 1

    Actually you can often buy a video card with at least a half decent cooling solution for $10-$20 more than the lowest priced option with a complete joke of a fan/heatsink attached. Considering there is a sizable segment of enthusiats who will benchmark their rigs for hours at a time saying nothing bought now can handle running full-bore for long is shortsighted. Maybe if you go for the absolute cheapest part every time with no regard to quality or performance.

    One issue I have noticed, most video card manufacturers set the fan thresholds too high, I wasn't happy with how hot my GTX 260's would get before the fan kicked up noticeably in speed so I modified the settings using EVGA's Precision software. My guess is they do this to keep people from whining about fan noise, personally I'll take a little louder fan over running my card too hot any day. Sadly most marketing departments think cheap and quiet is more important.

  85. Re:This is because StarCraft II is correctly writt by 19thNervousBreakdown · · Score: 1

    Uh, I was CAL-I and I'm also a programmer and you're wrong.

    Also what the fuck do you mean "even if your eyes can't?" Yes I can tell the difference between 100 and 140 FPS but that's because my eyes don't have a vertical refresh and asynchronously sense different parts of the picture, so although no one cone updates faster than its own refresh, the total view can't really be given a "frames per second" measure, not because I'm strong in the fucking force or something.

    --
    <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
  86. Re:This is because StarCraft II is correctly writt by 19thNervousBreakdown · · Score: 1

    Also if cutscenes are an unanticipated part of a game engine, your game designers, architects, programmers, and TQA are all literally retarded, as in mentally disabled.

    --
    <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
  87. re: Nope.. doesn't explain your crashes.... by Anonymous Coward · · Score: 0

    There are many possibilities here. For starters, how many other 3D intensive games do you play on your new iMac? Have you spent much time in a title like, say, Call of Duty 4 for OS X or any of the titles offered on Steam like Killing Floor or Team Fortress 2?

    iMacs are great computers, but because they pack everything into one enclosure with only a few cooling vents on it, they tend to run hot. I'd recommend trying the "smc fan control" utility (freeware), which allows you to increase the default speeds of the cooling fans. (Apple generally shoots for as silent a machine as possible, at the expense of cooling performance. They do ramp up the fan speeds as temperature sensors report certain temps. have been reached/exceeded, but they're pretty conservative with the whole thing. Intensive 3D gaming might heat the GPU faster than the default fan speed profile is really designed to compensate for.)

    If you haven't played many other 3D titles on the iMac, my guess is that you'd find these same random freezes while playing some of them, and this fan speed boost may help out.

    Also, it could just be v1.0 type bugs in Starcraft II's Mac edition itself? I don't own a copy yet to give any personal experiences with it ... but this is as likely a software bug as anything. May even be one that only affects the specific model of graphics card your iMac has in it --- so Mac users with different models don't see the issue at all.

  88. Re:JUST IN: Using your computer can reduce it's li by Anomalyst · · Score: 1

    unfortunately this includes most kids these days

    Perhaps they could could find more time to properly edumacate themselves if you didn't let them hang out on your lawn so much, the least you could do is leave a couple old Computer 101 textbooks in the milkbox on the porch for 'em to peruse.

    --
    There is no right to feel safe thru security vaudeville at the expense of everyone's freedom, privacy and tax money.
  89. Maybe. Maybe not. by SphericalCrusher · · Score: 1

    The only possible way StarCraft 2 can do that is because it's the first PC game in a long time that is good to make use of your video card. Most people play WoW on their PC... and well, while once top of the line, the graphics are kind of sitting still (still love the look)... and not making use of newer video cards. Aside from WoW, there has not been that many great PC games come out -- Dragon Age came and gone, etc. But with StarCraft 2 coming out, looking good... it's making everyone put their video cards to use again... and well, if they are not cleaned out, when that fan spins faster to process more heat... it's going to break and fry the card. Just my two cents. If you don't use it, you lose it.

    --
    "Instant gratification takes too long." - Carrie Fisher
  90. it's the cards by Anonymous Coward · · Score: 0

    The software appears to be revealing a latent problem with certain graphics cards. There is no excuse for a GPU melting down. The card itself should have thermal sensors and a routine built into the hardware that limits thermal output (by scaling back GPU speed, shutting down cores, whatever) when TTD limits are being approached. There should be no possibility of any software causing thermal runaway. If it does, the problem lies with a bad hardware design. Probably some evidence here of hardware manufacturers cutting corners to keep costs down. You get what you pay for.

  91. Re:Don't make car analogies if you don't understan by Colonel+Korn · · Score: 1

    As the GP said: This is a non-issue. If it happens to you, the game revealed a problem, it didn't cause it. Fix your system.

    The reason people are complaining in this case more than others is that SC2 happens to create more heat than Furmark on these menu-like screens.

    In principle, there's nothing to be scared about when rendering a lot of frames.

    In principle, this will only reveal faulty cooling, not break the unbroken.

    In practice, rendering SC2 menus is just about the most taxing activity a graphics card can perform. It wouldn't hurt for a patch to cap the framerate, since there's absolutely no benefit to all of those extra frames, and a substantial portion of users haven't cleaned the dust out of their cooling fins lately.

    --
    "I zero-index my hamsters" - Willtor (147206)
  92. "Framerate" isn't the issue by Joce640k · · Score: 1

    Calling SwapBuffers() isn't going to overheat anything because it does no real work and won't heat up the chip.

    I suspect the real truth is that their cooling fans are too clogged up with filth to do their job.

    --
    No sig today...
  93. Software killing video hardware? Uh, no. by Guysmiley777 · · Score: 1

    Game programmers are not responsible for coddling poorly cooled video card hardware, game programmers are supposed to flog video card hardware within an inch of its life. Video cards that melt while operating under a well defined API (Direct3D or OpenGL for example) are defective.

    --
    Coding with assembly is like playing with Legos. Coding an application in assembly is like building a car with Legos.
  94. Playing SCII I discovered my video card has a fan! by Anonymous Coward · · Score: 0

    The only other game I actually play is ut2k4 and the fan is virtually silent at all times. When playing SCII it runs full bore constantly even on boaring crap screens up to about about 30 seconds after the game exits.

    Designers are running more and more crap in shaders nowadays and I think this more than anything else is what contributes to increased thermal requirements.

    It is obviously ultimatly the GPU designers fault if they did not test at full load and factor in reasonable bias for systems with less than ideal cooling systems -- however in the real world if a game designer can reasonably do something to mitigate the problem they should do it. There are two sides to every interop coin. Its ususally in the customers best interests that each side work together regardless of "who's fault" it is.

  95. This doesn't make any sense by shadowrat · · Score: 1

    A to render a frame the video card will set some states, process the vertex data, interpolate some stuff and hand it to the pixel shaders, produce a frame and swap the frame buffer pointer. If you are running a complicated frame that can only render at 10fps, or just drawing one triangle at a billion fps, inside of 1 minute, the card probably performed the same number of calculations. It can only transform so many vertices, it can only do so many texture look ups. You can do a bazillion operations a second, the complexity of your scene dictates how often in there you can swap the buffer. swapping the buffer is a pointer update. There is no pixel friction as the frame is blasted through memory.

  96. Re:Don't make car analogies if you don't understan by gringer · · Score: 1

    This is no more a problem than having a CPU run a computationally intensive test that doesn't do anything.

    I had two ThinkPad laptops that did bad stuff when I did CPU-intensive work (like zooming in as far as possible in an SVG using Inkscape v. 0.45) for extended periods of time. I suspected it was due to overheating, but IBM/Lenovo said that couldn't be the problem. The result was that the computer froze, and wouldn't turn on again after being forced off. The "fix" was to replace the mainboard, which gave the laptop another few months of life. I ended up getting an R50 replaced with an R51 that had the same problem. I've seen the same thing happen with a Dell laptop (although those say "the computer shut down because it overheated" on next startup, unlike the ThinkPads), and I think it may possibly also happen with my current acer laptop (although I've not experienced anything as bad as the ThinkPads).

    It has caused significant problems for me, so I wouldn't recommend to others to run laptops at 100% for extended periods of time. Laptops should be designed to handle that, but in my experience, they aren't.

    --
    Ask me about repetitive DNA
  97. Condensed summary by Anonymous Coward · · Score: 0

    Faulty hardware incorrectly blamed on software.

    Faulty article incorrectly given attention.

    More news at 11.

  98. I'm going to go out on a limb... by buddyglass · · Score: 1

    ...and guess that the main culprits in these crashes are overclocked (possibly by the manufacturer) GPUs in tricked out systems with inadequate cooling.

  99. Re:This is because StarCraft II is correctly writt by mobets · · Score: 1

    What is the benefit of rendering a frame that cannot be be displayed?

    I do not see benefits, but there are clear costs. The extra energy used to render the unused frames is a cost, and the energy used by the A/C to remove the heat from the building is a cost.

    --

    It was me, I did it, I moved your cheese
  100. Re:This is because StarCraft II is correctly writt by Anonymous Coward · · Score: 0

    That said, it shouldn't have any effect on graphics cards other than making less resources available to other concurrently-running programs, and Blizzard should in no way be blamed for breaking people's cards.

    Well said my son, why would Blizzard have any reason to visit our homes and break our graphics cards in half? If they did, and I mean this theoretically as they have no reason to; then I would give them what for. I would stand in my hallway with hot cup of tea in hand and point at them like this, then I'd say:

    "Oi, Blizzard! NOOO! What possible reason could you have for visiting my home with the intent to split my gaming equipment into consecutive pieces? Haven't you got better things to entertain yourself with like programming soul destroying computer games? Get out of my living room and back to your damp caves where you belong and magic me up some polygon-perfect playability!"

  101. Obviously... by BobSixtyFour · · Score: 1

    this article should be renamed to:

    Zerg Dust Bunnies Wreak Havoc on Graphic Cards.
    Arcturus Mengsk had this to comment: "These dust bunnies are are obviously caused by the terrorist actions of Jim Raynor!"

  102. The big question... by ctchristmas · · Score: 0

    The big question is, is it the Zerg infesting your graphics card, or is it the Xel Naga's attempt to destroy the universe?

  103. Re:This is because StarCraft II is correctly writt by Anonymous Coward · · Score: 0

    It is the hardware manufacturers who allow vsync to be ignored and customers want this because they like a big FPS number (it also reduces latency but there are better ways). Vsync is also a setting on the desktop and the application can be overridden even if the try to have a vsync framerate. The *correct* way to code this is to issue your swap and keep drawing and wait for teh swap to block on vsync, to permit some concurrency fo rendering. So it is ABSOLUTELY NOT the software's fault.

    The Software is DOING THE RIGHT THING.

  104. Complete garbage by Kenoli · · Score: 1
    At least try and make some fucking sense.

    The between-mission scenes onboard Jim Raynor's ship aren't framerate capped. These are fairly static scenes, and don't take much work for the graphics card to display them. Because of this, the card renders the scene as quickly as possible, which then taxes your graphics card as it works to its full potential.

    Fairly static? What is that even supposed to mean? They take the same amount of graphical processing as any other part of the game.

  105. Bad System Design by ThreeE · · Score: 0

    This is simply a case of poor system design -- not doing a thermal analysis or improper air filtering. Very common on hacked together gaming rigs. Get a Mac -- they are built right. Less neon I suppose though...

    1. Re:Bad System Design by Dunbal · · Score: 1

      Very common on hacked together gaming rigs.

            (Staring down at my water cooled desktop) Oh, really? Gamers have no idea what they're doing when they put a machine together right?

      Get a Mac

            Oh, that explains it. Yes, get a Mac. Ahaha haha aha ha aha ha ha. Sorry you have just disqualified yourself from any meaningful debate on computer performance. The only numbers Macs excel in is price - but you do realize I can buy my setup 3 times over for the price of the Mac equivalent, right? Personally I will keep my money, and replace my hardware if it fails. After all, I just have to buy the failed component and not replace the whole desktop.

          Right click on this post for a special message. Oh wait, you can't.

      --
      Seven puppies were harmed during the making of this post.
    2. Re:Bad System Design by ThreeE · · Score: 0

      "Gamers have no idea what they're doing when they put a machine together right?"

      Pretty much. If you are water cooling your desktop then you are a perfect example.

      "I can buy my setup 3 times over for the price of the Mac equivalent, right?"

      At least you realize you will be buying 3 systems over the life of a Mac to be equivalent.

      "..and replace my hardware if it fails."

      It will.

      "Oh wait, you can't."

      Oh wait, I can.

  106. Here we go again...it's about damn time! by Anonymous Coward · · Score: 0

    OH NO A PIECE OF SOFTWARE THAT TAXES MY VIDEO CARD!

    Before the dark times of gaming when developers neutered the graphic quality of games to run on substandard hardware (Xbox/PS3) this was a plague on all those that were cheap bastards and ignorant of video settings.

    So it was written and so it will be again...

    ...quit being a bunch of cry babies and update your hardware!

    And yes TA and SupCom1 are better games than SC/SC2 (though who doesn't love the cuddly, but vicious Zerg).

  107. Bananas by 0123456 · · Score: 2, Insightful

    I'm not sure why the parent post is tagged as insightful, because it's nonsense. Yes, some CPUs and GPUs are actually more powerful chips with defective components which were disabled, but the majority are not.

    Nor does a fault in one part of the chip somehow make it less reliable than any other; faults are typically random due to imperfections in the die which affect only one small part of the silicon, and the rest of the chip will work without any problems.

    The suggestion that that every CPU or GPU 'comes off one line' and is binned based on defects is pure monkey-talk.

    1. Re:Bananas by Anonymous Coward · · Score: 1, Insightful

      I suggest you read up on the manufacturing processes of silicon chips. Many CPUs are indeed sorted and rebadged according to the speed they can operate at and various other tests, and *many* video cards and chips (and other products) are actually 'remarked' according to their faults and tolerances. Sorting the chips according to tolerances and faults is a process known as "binning", and has been an integral part of silicon manufacturing for at least 20 years to my knowledge.
      Think about it: why would you create multiple manufacturing processes for almost identical products? You don't. You keep the process the same, remark slower or imperfect chips, route around faults where they are expected, leave optional/unavailable components out, and so produce a whole 'range' of products, maximising your return on investment and market share, and minimising wasted time and materials. This manufacturing technique is used for CPUs, GPUs, televisions, modems, car components, you name it.

      Personal anecdote: I've bought 3 nVidia GPUs in the last 5 years or so, and every one was remarked with lower speed/fewer pipelines, etc.. (e.g. peeling off the label reveals the label of a 'higher spec' card). In one case it was even possible to re-enable some of the pipelines in firmware using a tweaked nvidia utility. (Didn't work very well though... caused random crashes and random white dots on some textures!)

      Back on topic, I've also had a GPU catch fire on me: was left running a kde openGL screensaver, and the heatsink was covered in dust... lucky I was around when it caught light. IIRC, it was actually the RAM chips that went up in flames.

    2. Re:Bananas by Anonymous Coward · · Score: 0

      erm...

      http://www.geek.com/articles/chips/from-sand-to-hand-how-a-cpu-is-made-2009079/

      Not only are they binned according to faults and so on, but as the manufacturing process improves the more likely it may be that chips have components disabled and be sold as cheaper parts simply to meet market demand.

  108. It's happened before by DocSavage64109 · · Score: 1

    This exact same thing happened with Star Trek Online about a year ago. At first I thought it was dubious as well, but the reports looked pretty believable, and patch notes eventually mentioned adding frame-rate caps to resolve just this issue.

  109. In other words... by Anonymous Coward · · Score: 0

    DELAMINATION!

  110. Vacuum is the LAST thing you should do by realxmp · · Score: 1

    Use compressed air instead. The reason for this is that vacuum cleaners manage to generate an inordinate amount of static that will fry your card's chip (unless if finds a good path to earth first).

    1. Re:Vacuum is the LAST thing you should do by BillX · · Score: 1

      Heh, I've heard it the other way around: never use compressed air to hose out your computer because it packs all the dust and crap down into expansion slots and dozens of other places it's never coming out of again. If you use shop air (not canned air) from a humid place, it can sometimes carry significant liquid condensation as well.

      Personally, I just take my PCs to work every year or so, crank the shop air up to 11 (120+PSI?) and let 'em have it. I assume I'll be replacing the machine in a few years anyway (before dust packing affects me personally), and that any metal bits bent and any SMDs blown off in the process weren't that important anyway :-) Just be sure to hold any fans in place while blowing 120PSI of air thru them, else you'll find a very quick method of inducing premature bearing failures (when your 4k-rpm northbridge fan hits 150k-rpm).

      --
      Caveat Emptor is not a business model.
  111. Solution from blizzard by Anonymous Coward · · Score: 0

    http://us.battle.net/sc2/en/forum/topic/13501356

    "Certain screens make your hardware work pretty hard

    Screens that are light on detail may make your system overheat if cooling is overall insufficient. This is because the game has nothing to do so it is primarily just working on drawing the screen very quickly. A temporary workaround is to go to your Documents\StarCraft II\variables.txt file and add these lines:

    frameratecapglue=30

    frameratecap=60

    You may replace these numbers if you want to.

    "

  112. Re:JUST IN: Using your computer can reduce it's li by cbreaker · · Score: 1

    I guess I don't understand your comment. Hanging out on my lawn?

    --
    - It's not the Macs I hate. It's Digg users. -
  113. Re:Don't make car analogies if you don't understan by Fallon · · Score: 1

    Actually most modern cars have rev limiters, so it is a pretty good analogy. Mash on the gas and the electronics kick in and stop the engine from destroying itself when the RPMs top out. I know CPU's have had thermal diodes for throttling down voltage/speed when things get too hot.

  114. Re:Don't make car analogies if you don't understan by Hatta · · Score: 1

    The most usual defect is inadequate airflow. People have a case with poor airflow, and reduce it further by not clearing dust buildup. As such the components can't cool themselves well enough

    Even the worst designed air-flow should not cause damage. Components should shut themselves off before they are in danger of damage. CPUs do this, GPUs should too.

    --
    Give me Classic Slashdot or give me death!
  115. tobacco by Anonymous Coward · · Score: 0

    Off Topic but, anybody else upset at the amount of in-your-face tobacco usages during all the cinematic? It just does not make sense to be smoking on spaceships, or in your spacesuit. I wonder if Blizzard and the tobacco industries are working together.

    1. Re:tobacco by euroq · · Score: 0

      It just does not make sense to be smoking on spaceships, or in your spacesuit.

      LOL, lots of this game doesn't make sense... space travel, aliens, psionic powers, warping, the list goes on and on...

      --
      Just because the U.S. is a republic does not mean it is not a democracy. Democracy/republic are not mutually exclusive.
  116. Re:JUST IN: Using your computer can reduce it's li by Anomalyst · · Score: 1

    you must be new here
    http://slashdot.org/pollBooth.pl?qid=1483&aid=-1
    1. Search for lawn (and probably "new here" as well).
    2. ???
    3. Profit!

    --
    There is no right to feel safe thru security vaudeville at the expense of everyone's freedom, privacy and tax money.
  117. SC2 graphics quality is suck, why it toast gpu? by Anonymous Coward · · Score: 0

    SC2 toasted GPU? its graphics quality doesn't even compare to company of heroes which is 4 years old, i could run it easily with max-ed out all settings using HD4850, SC2 clearly wasn't game for benchmark.

    1. Re:SC2 graphics quality is suck, why it toast gpu? by Datamonstar · · Score: 1

      RTFA

      --
      The eternal struggle of good vs. evil begins within one's self.
  118. Re:This is because StarCraft II is correctly writt by rasmusneckelmann · · Score: 1

    So, where in your code would you put the delay in order to be sure that it won't cause the game to feel less responsive? Just after the rendering? How exactly will you determine the duration of the delay? How about timing accuracy? Sleep() on Windows is in milliseconds. And how will you deal with frame rendering time suddenly dropping or rising? I know it doesn't matter in the menus of Starcraft II, but I can promise you that some crazy Koreans will care a lot if Blizzard put an (unnecessary) Sleep() in their main loop. Of course this needs to be an option (which it is).

  119. Problem is Real by Anonymous Coward · · Score: 0

    Well, i play lots of high powered games. When i started StarCraft II it made my video card sound like a jet booting up. Very loud high pitch whine.
    It didn't melt my card, but damn - nothing has made my card scream like that before.

    I put the frame cap fix in, and it fixed the problem.

    I am not sure what the "problem" is, but it has only happened on my machine with Starcraft II.

    Don't let that stop you from getting the game though - it's awesome.

  120. Killer App? by Anonymous Coward · · Score: 0

    Did anyone say it yet?

  121. Reapers! by Crummosh · · Score: 1

    I blame them

  122. The HCF Instruction by Guppy · · Score: 1

    Many video cards can exceed their TDP through certain sequences of instructions

    Yes. Apparently, Blizzard happened to utilize the HCF Instruction (Halt-and-Catch-Fire) in their SCII coding.

  123. Bad hardware design, plain and simple by Moof123 · · Score: 1

    All my hardware designs are required to have all sorts of hardware protection to guarantee that no matter what, it cannot harm itself.

    For example ALL amplifiers in an REF chain are configured such that they cannot overpower the max input power range of subsequent stages.

    Power supplies have thermal shutdowns (and over current foldback protection).

    All devices controlled by FPGA's have appropriate pullups/downs to assure that they are in known stages if the FPGA is loaded with bogus data and leaves the outputs high-Z.

    Sounds to me like the cards had grossly under-designed cooling, and that some dipshit forgot to pay $0.02 for a temperature monitor with proper interlocks to shutdown and self protect. Lame.

  124. Passive cooler by dbbd · · Score: 1
    I have a 8800GT to which I replaced the fan with a passive cooler.

    After playing SC2 for a couple of hours, the screen started to blink, and after 2 seconds, died (black).

    The game was still on - I could hear the music.

    After a reset to the system, everything was fine.

    So, should I put back the active cooler?

  125. Sorta Happened to me by dragin33 · · Score: 1

    Preface: I had previously had heat issues with my Nvidia 9800 when running Photoshop.. My computer crashed hard. I took a look at the PC and found that the GPU heatsink was covered in dust and the fan was spinning but not able to pull any air through. Since then the card is clean and pulling air through but I don't know what damage might have been done. I've experienced crashing issues in the middle of playing Starcraft II. I believe every time my system crashed it was during game play and not during the video's but I know that the crash was due to the video card (one time I got a blue screen with the nvidia driver listed and the other's the system's video got corrupted and it locked hard.) I do now know what kind of condition my card is in due to possible previous damage from lack of cooling. But I do know that Starcraft II stresses it enough now to heat it up and crash it even with a clean heatsink.

  126. Insightful my ass by geekoid · · Score: 1

    FALSE... and short sighted.

    You do realize the a video cards is more then just a GPU, right? and that they require cooling?

    Maxing the GPU means everything else on the board is peaking, including the fan. Just in case you don't know, fans are moving devices.

    If the fan fails because it is running at max current for too long, the card fails. If the components on the card aren't rated the same as the GPU, they fail.

    "? These GPU's are designed to operate at max temp."

    Not for extended periods of time. The are designed to operate at max temp for bursts. Extended use at max temperature will cause the chip casing to become damaged. This mean less efficiency when dissipating heat.

    If a game is causing a Video card to run at max for many minutes at a time, the risk of failure rises sharply. This pretty much applies to any boards.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  127. Cheapwad video card manufacturers by BillX · · Score: 1

    This isn't a problem that can be blamed on software or any specific game, driving the hardware as designed. Unfortunately, to "fix" it for good takes some elbow grease, as it seems every videocard manufacturer is following the same poor-tolerances-optimized manufacturing scheme. Take out the videocard (if removable), remove the fiddly spring-clips that hold the heatsink onto the GPU, peel those silly rubber 'bumpons' from the corners and throw them in the trash. Seriously. While you're at it, make sure the idiots didn't leave a rough GPU contact surface of the heatsink, or worse, paint this surface (if either, sand off any paint and lap flat). Remove 99% of that giant wad of OEM thermal grease left on the chip. I'd recommend trashing those springclips too and use a couple 4-40 bolts (lightly finger tight only!) to ensure firm but gentle contact to the GPU. Remember that thermal compound (no matter how "good" thermal compound, diamond-silver-nanotube or whatever) is a crutch for filling nanoscale imperfections in mating surfaces; it is NOT a substitute for metal-to-metal contact.

    The weak-springclips-and-bumpons thing is a manufacturing hack to facilitate machine assembly of cheap heatsinks onto cards, where the thickness of the heatsink can vary considerably and the assembly bot can unknowingly crush the GPU with tens-hundreds of lbs blocked force due to a too-thick heatsink contacting sooner than expected. To avoid this, manufacturers intentionally stand off the heatsink from the GPU up to half a mm or more using these rubber pads, then use a thick blob of white thermal grease to make up the difference. The conductivity of this stuff is poor (relative to metal-metal contact) as it is, moving to worthless in a year or two when it begins to dry up and peel/shrink away from the GPU.

    --
    Caveat Emptor is not a business model.
  128. sc2 killed my video card by Anonymous Coward · · Score: 0

    I had geforce 9800 and I was in the lobby of sc2 mulitiple player and suddenly my screen got frozen.
    I restarted my computer but no luck. I found out that there is something wrong with my video card so I replaced with my spare one geforce 8600 and now it works.
    Damn blizzard. My geforce 9800 is gone now. Should I call Blizzard and bitch?