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Alphabet's Nest To Deliberately Brick Revolv Hubs

Nest, a Google-owned company, will deliberately break one of its own products come May 15. The company has announced plans to disable Revolv, a hub that allows customers to electronically control lights in their homes. Entrepreneur Arlo Gilbert raises some important questions: Google/Nest's decision raises an interesting question. When software and hardware are intertwined, does a warranty mean you stop supporting the hardware or does it mean that the manufacturer can intentionally disable it without consequence? Tony Fadell seems to believe the latter. Tony believes he has the right to reach into your home and pull the plug on your Nest products. [...] To be clear, they are not simply ceasing to support the product, rather they are advising customers that on May 15th a container of hummus will actually be infinitely more useful than the Revolv hub. Google is intentionally bricking hardware that I own. That's a pretty blatant "fuck you" to every person who trusted in them and bought their hardware. They didn't post this notice until long after Google had made the acquisition, so these are Google's words under Tony Fadell's direction. Revolv was acquired by Nest in 2014, and it is believed that all Nest wanted from the acquisition was talent and workforce. An older version of Revolv website reveals that its hub was marketed to have "free lifetime service subscription," "free monthly updates for additional device support," and "free future firmware updates to automatically activate new radios." James Grimmelmann, a professor of Law, tweeted, "I didn't realize that Revolv promised free lifetime service. That makes the shutdown a deceptive trade practice as well as an unfair one." Aaron Parecki, co-founder of IndieWebCamp, wrote, "Your friendly reminder that without open standards, you're not "buying" smarthome hardware, you're renting it."

432 comments

  1. Don't Be Evil by Anonymous Coward · · Score: 5, Insightful

    Oh, fuck it. Be evil and a jackass.

    1. Re:Don't Be Evil by Luthair · · Score: 5, Funny

      The nest CEO seems to think he's Steve Jobs though he's only getting the jackass part of the equation right.

    2. Re:Don't Be Evil by Anonymous Coward · · Score: 5, Funny

      That was Google. This is Alphabet. Rebranding is like wiping the slate clean, it frees you from all past commitments and promises.

    3. Re:Don't Be Evil by Anonymous Coward · · Score: 5, Funny

      The nest CEO seems to think he's Steve Jobs though he's only getting the jackass part of the equation right.

      So essentially that makes him steve ballmer

    4. Re:Don't Be Evil by lgw · · Score: 5, Insightful

      Remind me not to buy a Google self-driving car. Wow, dick move.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    5. Re:Don't Be Evil by Luthair · · Score: 1

      Nah, he's missing clown shoes.

    6. Re:Don't Be Evil by Impy+the+Impiuos+Imp · · Score: 3, Insightful

      It's time for a judge to rule a software license is meaningless and true ownership of a product with software in it is occuring.

      Then let the lawyers do their thing with that.

      --
      (-1: Post disagrees with my already-settled worldview) is not a valid mod option.
    7. Re:Don't Be Evil by idontgno · · Score: 1

      More accurately, don't buy a self-driving car by a competitor of Google that Google will buy out.

      Oh, wait, that requires precognition.

      But definitely, dick move by Google.

      --
      Welcome to the Panopticon. Used to be a prison, now it's your home.
    8. Re:Don't Be Evil by aaronb1138 · · Score: 2, Insightful

      "Your friendly reminder that without open standards, you're not "buying" smarthome hardware, you're renting it." - The F/OSS FUD is tiresome.

      For nearly 20 years I have made the argument that software simply needs to fall under the same laws as any other consumer product for quality, reliability, safety, and doctrine of first sale. Bugs that make software unusable / crash prone should be the same as a coffee machine that only lasts a week or tends to start fires. The manufacturer can replace it until it works, or give me a full refund, regardless of if it puts them out of business.

    9. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      Tonight, on NBC News' special segment, The Teabagging of America...

    10. Re:Don't Be Evil by spikesahead · · Score: 2

      I'll never buy a self driving car. That's ridiculous! I will pay for a subscription service and let someone else worry about whether they need maintenance or upgrades.

      The vast majority of the time I don't even need a car. Really I need my car AT MOST about an hour a day, the rest of the time it just sits there slowly falling apart.

    11. Re:Don't Be Evil by 93+Escort+Wagon · · Score: 4, Interesting

      More accurately, don't buy a self-driving car by a competitor of Google that Google will buy out.

      Unfortunately there aren't very many Google products that *didn't* originate elsewhere. There's search... but what else? It's not as if Glass or Voice or Maps actually started inside Google, much as they sometimes try to bury any pre-Google history.

      --
      #DeleteChrome
    12. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      There is no accountability, so it makes sense to give up all power to corporations, so that profitability can be maximized for the .00001%

      You can always go bankrupt, except if you're a person.

    13. Re:Don't Be Evil by Grishnakh · · Score: 4, Insightful

      It's not FUD, it's absolutely correct, and your post is wishful thinking, which is why the quote is correct.

      Your argument for 20 years is worthless, because **software isn't treated like that**. It doesn't matter how long you've been arguing it; software is not treated like other consumer products, no matter how much you think it should be. There's no signs that it'll ever be treated like other consumer products. You're just tilting at windmills.

      We FOSS people, unlike you apparently, actually live in the real world, and here in the real world where software *isn't* subject to the quality, safety, reliability, and doctrine of first sale terms that regular consumer products are, FOSS software is the only thing that makes sense if you actually want to have real control over your software instead of just renting it.

    14. Re:Don't Be Evil by johnnys · · Score: 3, Interesting

      All the "same laws" that apply to all other consumer products are pretty well useless. Read a cell phone contract or any so-called "warranty" carefully on any "consumer" product and you'll realize you have f-all rights. Manufacturers and vendors are continually chipping away at "consumer rights" with the willing assistance of their well-paid Congress, Senate and SCOTUS critters.

      Try to take a broken toaster back to any big box retailer and get your money back: Unless they really want your repeat business they will make you suffer in a long line to get a "reconditioned" replacement that won't last a week.

      The real advantage of F/OSS is that it gives you no warranty or promise of any kind, but that it DOES give you the capability of fixing it yourself and making the system do what YOU want. As long as your software is controlled by a vendor or any other third party that does NOT have your interests at heart, you remain at their mercy. And they will only act in their best interests, not yours.

      --
      Sometimes the "writing on the wall" is blood spatter...
    15. Re:Don't Be Evil by artemis67 · · Score: 1

      Is this a software issue or is this a server issue?

      It doesn't make any sense to brick standalone hardware. But, if the unit is heavily dependent on a central server that Nest no longer wishes to maintain, that's a different issue.

    16. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      Funny that you still have to lash out at Apple when the fact of the matter is that this yet another sign of how evil Google really is. But keep them thinking Apple... Apple... Apple.... like a common snakeoil salesman.

    17. Re:Don't Be Evil by Anonymous Coward · · Score: 3, Funny

      > the rest of the time it just sits there slowly falling apart.

      Why not fix entropy instead?

    18. Re:Don't Be Evil by macs4all · · Score: 3, Insightful

      The nest CEO seems to think he's Steve Jobs though he's only getting the jackass part of the equation right.

      Name even ONE instance where Apple has reached-out and intentionally and permanently disabled an already-purchased piece of Apple hardware.

      Well? I'm waiting...

    19. Re:Don't Be Evil by macs4all · · Score: 1

      Is this a software issue or is this a server issue?

      It doesn't make any sense to brick standalone hardware. But, if the unit is heavily dependent on a central server that Nest no longer wishes to maintain, that's a different issue.

      How?

      How does this square with "Lifetime Updates"?

    20. Re:Don't Be Evil by Anonymous Coward · · Score: 1

      "Try to take a broken toaster back to any big box retailer and get your money back:"
      The difference here is the manufacture is not coming in to your home with a hammer to break your toaster.

    21. Re:Don't Be Evil by Anonymous Coward · · Score: 0, Insightful

      There are more than one way to be a jackass, not having done something does not exclude one from being labelled a jackass.

    22. Re:Don't Be Evil by Anonymous Coward · · Score: 5, Insightful

      Error 53.

    23. Re:Don't Be Evil by AmiMoJo · · Score: 0, Offtopic

      The recent replacement fingerprint sensor fiasco came pretty close. It's all just degrees of asshole-ness, and this guy won the grand prize.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    24. Re:Don't Be Evil by vtcodger · · Score: 4, Interesting

      Gonna be interesting when the software -- bugs are the user's problem -- mentality collides with the automotive strict liability world. Presumably the entertainment components can work (or not work) like the crap we are used to. But if your autonomous car runs over a kid on a tricycle I think that software vendors are going to find themselves in a whole new legal world.

      Popcorn time ...

      --
      You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
    25. Re:Don't Be Evil by cayenne8 · · Score: 3, Insightful

      How does this square with "Lifetime Updates"?

      I guess it depends on who's lifetime you're talking about...?

      The hardwares lifetime?

      Your lifetime?

      The external servers lifetime (that the unit is dependent upon)?

      Or the company's lifetime...which sounds like it was done away with in this case when Google bought them...?

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    26. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      Well, in this case it is not Fear - they actually are bricking the devices. There is no Uncertainty about it - they're making a conscious decision to pull a plug that doesn't need to be pulled AFAICT for the sake of parent company profit. And there is little to no Doubt that if the standards were open then others could have continued to support and develop it.

      So, what exactly is it that makes you think this is a case of FUD?

      Now, OTOH, what makes you think in this case there is any quality, reliability, safety, or first sale issue outstanding here? Perhaps the 'lifetime support' clause applies or it doesn't. But I suspect that it's more like you're bringing your own 20 year old issue to a table where it doesn't apply.

    27. Re:Don't Be Evil by Anonymous Coward · · Score: 1

      This is a squarely people issue. When will people figure out that if you don't have the source code and build toolchain, you don't own the product?

      I mean, sure, there are self-contained devices that might have an Atmel chip or even some kind of ARM. My MP3 player is a good example. It has several well-defined functions--things that it does--and it doesn't do anything fucking else. No cloud. No updates. I can plug it into my computer, it exposes a vfat filesystem, I can copy over some MP3, and it will play them. I have no need to have the source code if there even is any.

      When you have shit connecting up to the internet, updating, telemetry, APPS! etc, you need the source code of everythinginvolved, especially the server component. My treadmill came with one of those fitbit thingies. Of course it's useless to me. It wasn't part of my criteria when I selected a treadmill. I've poked the thing a bit and may be able to reverse engineer whatever service in the clouds that gets its data with enough effort, but I'm lazy! The thing is worthless.

      We see the same thing with Revolv here. It's now worthless. They won't tell you about the protocol it uses to go up and down to the clouds. They don't give you an install CD if you want to run your own Revolv server. You might be able to reverse engineer it. It might be hopelessly DRMed. Who knows? It's worthless.

      So, given the choice between IoT coffee pots, which one do I want? Do I want the iSmug Brewer+? Does it support RFC 2324? Not on your life unless it advertises support. Does it push updates to the clouds when my coffee is ready? Sure, it might advertise that, but will they let me change which server to connects to and how and what data it sends? Hell no.

      Instead I want a Libre OpenBarista. It's fully RFC 2324 compliant. Whatever extension to HTCPCP enables it to do a web query against a service in the clouds when my coffee is ready will also be open and the thing will let me configure it to go to MY cloud.

      "Consumers" (COWS) are just going to have to feel sufficient pain before they realize why they want a Libre OpenBarista instead of the iSmug Brewer+.

    28. Re:Don't Be Evil by omnichad · · Score: 1

      See, it's OK. Nest is a subsidiary of Alphabet, Inc and not Google. They don't have to worry about Google's motto.

    29. Re:Don't Be Evil by Munchr · · Score: 0, Flamebait

      That happened after 3rd party repairs and/or modifications though. It was more like an xbox detecting that the dvd drive had been swapped, and triggering the DRM. This case though, is more like when Sony removed the Linux capability from the Playstation 3. Hell, think of the outrage that would take place if a car manufacturer decided they were no longer going to repair a line of vehicles sold, and were even going around to the owners homes to inject a solution to cause the engines to seize.

    30. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      And the pit stains.

      Oh, the pit stains!

    31. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      When will people figure out that if you don't have the source code and build toolchain, you don't own the product?

      When will people figure out that if you don't have the design specs & tooling, you don't own the product?

      Which one sounds stupider? Neither, they're both stupid.

    32. Re:Don't Be Evil by MobileTatsu-NJG · · Score: 0

      HAAHHAAAHAHAHA throwing chairs throwing chairs ahahahahaha!

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    33. Re:Don't Be Evil by 93+Escort+Wagon · · Score: 1

      Heck, even the self-driving car stuff began its life at Stanford.

      --
      #DeleteChrome
    34. Re: Don't Be Evil by Anonymous Coward · · Score: 0

      Oh cry me a river. Someone broke your toy?

    35. Re: Don't Be Evil by Anonymous Coward · · Score: 0

      COWS... Consumers Opting for Worthless Stuff?

    36. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      I disagree. Rebranding does not wipe the slate clean. When you purchase another company, you purchase it's debt and commitments as well.

    37. Re:Don't Be Evil by squiggleslash · · Score: 1

      I suspect they're way ahead of you - I doubt any self driving car manufacturer will allow you to buy a car from them. It'll be leases and rentals from here on. If you were a manufacturer of one, would you allow someone to buy your product and be responsible for its care and maintenance when you're the one who'll be sued if it kills someone?

      --
      You are not alone. This is not normal. None of this is normal.
    38. Re: Don't Be Evil by DaHat · · Score: 2

      Not if you only purchase certain portions of the company.

    39. Re:Don't Be Evil by Anonymous Coward · · Score: 0, Insightful

      Try finding any apps that you know worked on an iPad 1. Can you download and install? No. My iPad 1 is stuck at iOS 5.1.1, but Apple provides no facility to find 5.x (Or earlier) versions of software that have existed on their Store. This is planned obsolescence of a perfectly working product that cannot be further upgraded to new operating systems.

    40. Re:Don't Be Evil by Hylandr · · Score: 1

      *Brings a bigger tub of popcorn, a keg and maybe a bong or two.*

      --
      ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
    41. Re:Don't Be Evil by ArmoredDragon · · Score: 4, Interesting

      It's really disingenuous to say that people did this to themselves. After the repairs were complete, the phone worked perfectly fine, meaning that as far as they knew they had done the job correctly. What happened is that a later update came around and bricked the device if somebody had repaired it.

      But that's not even the worst part, the worst part was that Apple refused to unbrick the devices, and basically forced everybody to come to their repair shops. Why is that bad? Because right to repair is actually codified in US law, meaning it's illegal for a manufacturer to create countermeasures for you doing self repairs and/or going to third parties for repair.

      Furthermore, the whole argument in favor of that brick was absurd. Is somebody really supposed to steal your iphone, swap their own fake fingerprint sensor in it, and then put it back as if nothing happened? That sounds like a cheesy plot to a mission impossible movie.

    42. Re:Don't Be Evil by lgw · · Score: 1

      I think it will be worked out by the courts, as far as maintenance goes. Right now, many manufacturers are talking about selling them normally. Tesla is upgrading already-sold models to be as close to self-driving as they can manage. Self-driving will be the luxury car feature when it's new.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    43. Re:Don't Be Evil by sjames · · Score: 3, Insightful

      It's funny that you're crying FUD in a comment on an article where it is actually happening right now. If it actually happens, it's not FUD. If it really is FUD, there must be some practical workaround that doesn't involve replacement. Would you care to share your solution with the new brick owners?

    44. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      You mean the reality distortion field isn't strong in this one?

    45. Re:Don't Be Evil by neoritter · · Score: 1

      Lifetime warranties and assurances are for you the buyer's lifetime. Don't be facetious.

    46. Re:Don't Be Evil by BronsCon · · Score: 1

      Google didn't rebrand, Google is still Google, they just formed the Alphabet company, then sold themselves to it. In a way, they're their own grandpa. Or, at least, their own brother-daddy-uncle-son.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    47. Re:Don't Be Evil by TechyImmigrant · · Score: 2

      HAAHHAAAHAHAHA throwing chairs throwing chairs ahahahahaha!

      But as you throw your IoT enabled chair, it is listening to you and reporting back to the mothership via your Revolv hub. Oh wait...

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    48. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      "...the quote is correct."

      No it is not. The statement from Parecki is either self-serving or he has a FOSS agenda to push and can't understand when FOSS issues are even relevant.

      This happened not because the product is not FOSS based, but because it required a network infrastructure to work. Revolve the vendor pulled that infrastructure despite having previously committed to lifetime product support. How many billions of Honeywell thermostats, entirely proprietary mind you, mysteriously continue to work, decade after decade? Even if Honeywell disappeared tomorrow those thermostats would function just fine.

      FOSS has strengths. One of it's weaknesses are ideological parrots who can't shut up about it when FOSS principles wouldn't help and aren't relevant. It weakens FOSS values because observers who see this kind of stuff, wonder about the maturity and judgement of the people who build and deliver FOSS solutions. It's like all the worst attributes of RMS have been passed down to some of the FOSS faithful.

    49. Re:Don't Be Evil by Cederic · · Score: 1

      Try to take a broken toaster back to any big box retailer and get your money back: Unless they really want your repeat business they will make you suffer in a long line to get a "reconditioned" replacement that won't last a week.

      Then vote for stronger consumer protection laws. In the UK if I buy a toaster and it breaks in a week, I get my cash back. I don't get some second hand formerly broken piece of shit, I get a refund.

    50. Re:Don't Be Evil by TheGratefulNet · · Score: 1

      you can vote for all you want; the lawmakers stopped caring about little people about 20 or so years ago.

      consumer protection in the US is running on fumes and even the fumes are running out.

      --

      --
      "It is now safe to switch off your computer."
    51. Re:Don't Be Evil by phantomfive · · Score: 1

      You got modded funny, but Alphabet dropped the "don't be evil" from their motto.

      --
      "First they came for the slanderers and i said nothing."
    52. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      It's not FUD, it's absolutely correct, and your post is wishful thinking, which is why the quote is correct.

      Your argument for 20 years is worthless, because **software isn't treated like that**. It doesn't matter how long you've been arguing it; software is not treated like other consumer products, no matter how much you think it should be. There's no signs that it'll ever be treated like other consumer products. You're just tilting at windmills.

      We FOSS people, unlike you apparently, actually live in the real world, and here in the real world where software *isn't* subject to the quality, safety, reliability, and doctrine of first sale terms that regular consumer products are, FOSS software is the only thing that makes sense if you actually want to have real control over your software instead of just renting it.

      Is that "real world" the one where the Linux RDP server is stuck on RDP version 4, of Windows Server NT 4 vintage?

      Yay FOSS!!! "You're parent's protocols, implemented poorly! If you don't like it, fix it yourself!!!"

    53. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      Gonna be interesting when the software -- bugs are the user's problem -- mentality collides with the automotive strict liability world. Presumably the entertainment components can work (or not work) like the crap we are used to. But if your autonomous car runs over a kid on a tricycle I think that software vendors are going to find themselves in a whole new legal world.

      Popcorn time ...

      Strict liability for software will kill Linux and GPL code.

      Nobody is going to spend the money and take the time and effort to write and certify code under strict liability and then give it away under the GPL.

    54. Re:Don't Be Evil by phantomfive · · Score: 1

      Popcorn time ...

      I'm waiting for the "Leap Year" bug in self driving cars. (example 2 example 1 more)

      --
      "First they came for the slanderers and i said nothing."
    55. Re:Don't Be Evil by hawkinspeter · · Score: 1

      And I guess that's nothing to do with Microsoft requiring implementations to license the RDP patents? If anything, that highlight one of the issues with relying on proprietary protocols.

      --
      You're a temporary arrangement of matter sliding towards oblivion in a cold, uncaring universe
    56. Re:Don't Be Evil by Tyrannicsupremacy · · Score: 1

      Just 20? Boy do you have a short memory...

      --
      http://i.cubeupload.com/T6cyLu.png
    57. Re:Don't Be Evil by Agent0013 · · Score: 1

      Furthermore, the whole argument in favor of that brick was absurd. Is somebody really supposed to steal your iphone, swap their own fake fingerprint sensor in it, and then put it back as if nothing happened? That sounds like a cheesy plot to a mission impossible movie.

      It sounds exactly like something the FBI or NSA would like to do though! They are the evil organization du jour that must be protected against.

      --

      -- ssoorrrryy,, dduupplleexx sswwiittcchh oonn.. -Quote found on actual fortune cookie.
    58. Re:Don't Be Evil by Agent0013 · · Score: 1

      Lifetime warranties and assurances are for you the buyer's lifetime. Don't be facetious.

      I thought it was the products lifetime. Once it's broken you don't need updates anymore.

      --

      -- ssoorrrryy,, dduupplleexx sswwiittcchh oonn.. -Quote found on actual fortune cookie.
    59. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      are you that dense? the ipad keeps working as is. No you can't put newer OSes, but it doesn't cease to function.
      They are not just not giving the product new stuff - they are completely disabling the product as it functions today.

    60. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      And it's not limited to Google.

      Same shit with Facebook or any other company you might have beef with.

      In these days of acquisitions and mergers what ever service you sign up with or what ever product you buy (rent =p) you run a significant chance of ending up in the claws of some corp you really, really despise.

      Makes me almost not want to bother with any of them anymore, really.

    61. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      Well there was that time where they bricked everyone's iPhone that had had the fingerprint reader replaced. But they reversed that decision and agreed to unbrick the phones, after they got caught and found out that it pissed off customers.

    62. Re:Don't Be Evil by Rakarra · · Score: 1

      Dude. Steve Jobs was an asshole. He was an asshole who wanted the Apple user experience to be good, and he was absolutely a hyper-competent asshole.
      But that doesn't change the sort of personality he had.

    63. Re:Don't Be Evil by Rakarra · · Score: 1

      But that's not even the worst part, the worst part was that Apple refused to unbrick the devices, and basically forced everybody to come to their repair shops. Why is that bad? Because right to repair is actually codified in US law, meaning it's illegal for a manufacturer to create countermeasures for you doing self repairs and/or going to third parties for repair.

      Oh, but don't you get it? This isn't "blocking the right to repair," it's all about blocking any non-Apple modification to a trusted device. Being able to get it repaired is just an unintentional side-effect. Which apparently companies do have the right to do now, DMCA anti-circumvention seems to trump other laws.

    64. Re:Don't Be Evil by Hylandr · · Score: 1

      You're mis-stating the comparison:

      Ownership is an object you can legally or illegally control or keep in your possession. The product of design, specs and tooling produces an object you can control or posses.

      The product of source code is something you use or consume but not control, and are granted a license to posses, which can be revoked at any time. If however you own the source code and the rights that go with it then you own the product to be consumed.

      See how that works?

      --
      ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
    65. Re:Don't Be Evil by thegarbz · · Score: 4, Insightful

      It was more like an xbox detecting that the dvd drive had been swapped, and triggering the DRM.

      Actually it was more like an xbox which had the dvd drive swapped a long time earlier and worked flawlessly without issue suddenly downloading an update and triggering the DRM.

      In any analogy it was what is generally known as A Dick Move (TM)

    66. Re:Don't Be Evil by Hylandr · · Score: 1

      "Consumers" (COWS) are just going to have to feel sufficient pain before they realize why they want a Libre OpenBarista instead of the iSmug Brewer+.

      The way current litigation works an OpenBarista will be outlawed, deemed unsafe or bought out before critical mass is ever achieved.

      --
      ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
    67. Re: Don't Be Evil by Anonymous Coward · · Score: 0

      You're getting your update to the last version there will ever be, codenamed Brick.

    68. Re: Don't Be Evil by Anonymous Coward · · Score: 0

      Except that's not my experience. My iphone 3g will download apps for its os (ver 5 i think) as well as the ios itself.

    69. Re:Don't Be Evil by Rakarra · · Score: 1

      Lifetime warranties and assurances are for you the buyer's lifetime. Don't be facetious.

      That's not being facetious, lifetime updates are for the buyer or the seller. Whichever dies first ends the agreement.

    70. Re:Don't Be Evil by macs4all · · Score: 1

      Well there was that time where they bricked everyone's iPhone that had had the fingerprint reader replaced. But they reversed that decision and agreed to unbrick the phones, after they got caught and found out that it pissed off customers.

      Wrong.

      There was code in iOS that was intended to keep someone from illegitimately gaining access to an iPhone by swapping the Fingerprint sensor with one that had been "trained" to the attacker's fingerprint(s) (since the image of the Fingerprint(s) to be compared-to are stored directly in the Fingerprint Sensor). They did that by "pairing" the Fingerprint Sensor and the SoC at the time of manufacture.

      The problem happened when someone replaced the Fingerprint Sensor as part of a Repair process. iOS (rightly) detected the mismatch, and rendered the phone unusable (as intended).

      But that was simply a poorly-thought-through security measure WITHIN the phone. Apple did NOT "Reach out and Brick" the phones REMOTELY.

      And the reason that Apple was originally hesitant to "unbrick" said phones was that they didn't want thieves to be able to stroll into an Apple Store with a STOLEN iPhone and simply CLAIM that it got "bricked".

      So, as I said, this is NOT AT ALL the same as what Google is doing with those hubs. Google's stunt is more akin to when Amazon reached out and REMOVED that book from everyone's Kindle, after they had already purchased it. Remember that?

    71. Re:Don't Be Evil by macs4all · · Score: 1

      Dude. Steve Jobs was an asshole. He was an asshole who wanted the Apple user experience to be good, and he was absolutely a hyper-competent asshole. But that doesn't change the sort of personality he had.

      Nice strawman you've got there.

      Steve Jobs != Apple, Inc.

      I will agree wholeheartedly that Steve J. was an the epitome of "Arrogant Asshole". I've met him; so I speak from some experience.

      HOWEVER, that has NOTHING WHATSOEVER to do with APPLE pulling a similar stunt to what GOOGLE is doing here. Nothing whatsoever. Because, as I said, there is ZERO evidence that APPLE has EVER done anything even remotely evil as what Google is doing.

    72. Re:Don't Be Evil by Rakarra · · Score: 1

      "Consumers" (COWS) are just going to have to feel sufficient pain before they realize why they want a Libre OpenBarista instead of the iSmug Brewer+.

      Consumers are never going to want Libre OpenBarista. They don't want to set up their stupid OpenBarista server, they don't want to maintain the software, they don't want to do all the nonsense that I have just gotten used to doing with F/OSS packages over the last several decades. They want to brew their coffee, not mess around with servers, not futz with network settings, and they certainly don't want to spend time setting it up according to the poorly written directions, have it mysteriously fail to work with a cryptic error message, then deal with some dickweed on a crappy support forum who tells him he clearly didn't read the fucking manual hard enough.

      For the average consumer, the priority list for what they want to deal with is: Libre OpenBarista plain old coffeepot iSmug Brewer+. And that's the right decision for them.

    73. Re:Don't Be Evil by Rakarra · · Score: 1

      When will people figure out that if you don't have the source code and build toolchain, you don't own the product?

      When will people figure out that if you don't have the design specs & tooling, you don't own the product?

      Which one sounds stupider? Neither, they're both stupid.

      They're not equally stupid though. When a product requires online support to work properly, they don't have something that's nearly reliable as the older offline model.

    74. Re:Don't Be Evil by nytes · · Score: 1

      I think the GP's comment was much less about Apple and more about Tony Fadell, the Nest CEO.

      --
      -- I have monkeys in my pants.
    75. Re:Don't Be Evil by Rakarra · · Score: 1

      Dude. Steve Jobs was an asshole. He was an asshole who wanted the Apple user experience to be good, and he was absolutely a hyper-competent asshole.
      But that doesn't change the sort of personality he had.

      Nice strawman you've got there.

      Steve Jobs != Apple, Inc.

      Ah, but the guy you were responding to was comparing CEO temperaments.

      HOWEVER, that has NOTHING WHATSOEVER to do with APPLE pulling a similar stunt to what GOOGLE is doing here. Nothing whatsoever. Because, as I said, there is ZERO evidence that APPLE has EVER done anything even remotely evil as what Google is doing.

      I've had my share of Apple reducing the functionality of my iPhone before. But nothing quite on the level of this "total brickage" bullshit.

    76. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      Yeah, replace all customers effected by this with new hardware.

    77. Re:Don't Be Evil by Anonymous Coward · · Score: 1

      Yes and no.

      Security on portable devices like phones is becoming important (maybe critical) not just because of spying but because they devices are becoming part of the banking system.

      As such, it is not so much someone stealing your iPhone to replace the fingerprint sensor but rather unsavory people, sometimes in 3rd world countries where some of these repairs took place, taking advantage of whoever happens to come through their repair shops.

      You wouldn't (I would hope) go to a 3rd party to get the chip in your debit or credit card "fixed", and we are reaching a point where the security in your phone needs to be treated the same way no matter how inconvenient it may be.

      [which isn't to say that bricking the device is the right answer, but rather if possible disable any services/features that require that security and make sure on every login the user is aware of it - and I say every so that the fake repair shop can't disable the warning]

    78. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      Google bought search too; DejaNews. Some of us used it before it was cool to use search.

    79. Re: Don't Be Evil by Anonymous Coward · · Score: 0

      Our local hostipal runs the hub for life critical equipment. I wonder how many people will die when it's bricked.

    80. Re:Don't Be Evil by ArmoredDragon · · Score: 2

      It sounds exactly like something the FBI or NSA would like to do though! They are the evil organization du jour that must be protected against.

      If they were able to take your phone and pull that off without you knowing, you have much bigger problems than an iphone can possibly present.

    81. Re:Don't Be Evil by david_thornley · · Score: 0

      So, you're saying that the iPhone owners were dumb. You do NOT casually upgrade the OS if your phone is out of spec, not if you have any brains. Apple didn't disable anything. Apple released a new version of the OS with more stringent security checks, which the phones failed.

      With any security system, just repairing it so it looks like it's functioning properly is not good enough.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    82. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      That's a great business plan for the next boom cycle. It should be done as a social experiment and an art project, meaning the invested money are deposited widely into low interest, no risk accounts.

    83. Re:Don't Be Evil by harperska · · Score: 1

      When did Apple actually reduce the functionality of the iPhone, as in it could do 'X' one day, and the next day the ability to do 'X' was disabled? As an iPhone user since the 3G model, I can't think of any examples.

      There are plenty of times where they provided an update to a range of products, and within that update certain new features were only enabled for the newer, more capable models, but that is a completely different situation than actually reducing functionality.

    84. Re:Don't Be Evil by Chrontius · · Score: 2, Informative

      First, I don’t think you’re familiar with the way secure cryptosystems are designed to operate. They simply don’t work unless they’re configured into a fail-deadly state.

      No, what they’re protecting against with this approach to repair is okay, they’re protecting you against several attacks. The first and most likely is phone theft. An AppleID locked phone is stolen. Someone takes it to a launderer, who opens the phone and swaps the TouchID cable over to a special device that spoofs the TouchID to the secure enclave. It sends the all-clear, and the secure enclave unlocks the phone. This lets you jailbreak, which lets you bypass the rest of the phone’s security, turn off Find My iPhone, and wipe the device to factory new (un-jailbreaking in the process, and hiding the evidence of the theft). They put the TouchID cable back, screw the display back in place, and have just unbricked your phone. Smartphone thefts were so rampant before activation lock that a noun was coined to describe it - “Apple picking.”

      Second, there’s identity theft and fraud. Steal the phone of someone, and use it to crowbar your way into their bank accounts and credit cards.

      Third, there’s industrial espionage - steal the phone belonging to someone who works at the company you’re targeting, and steal their VPN credentials before they can report their phone missing.

      Fourth, there’s nation-state attacks - think of people like Bashar al’Assad, and how he might like to get into dissidents’ phones, and since “dissident” is described as “anybody not in the army” and dissidents are all fair game for assassination or airstrikes, well Finding out where people live would be a priority for him.

      You don’t need to give them their phone back once you have a malicious TouchID or spoofing device - you’ve already got the keys to the kingdom.

      That the cryptosystem only checks for compromise at OS update and not at boot is bad - it lets people think their phones are actually fixed when they’re not, and it lets devices go compromised for quite a while if someone does have a malicious TouchID sensor, which do exist - many third-party knockoff TouchIDs just sent the same fingerprint image that was stored in ROM every time they were touched, so as to fool the user into thinking that TouchID was working. On the other hand, anybody else could stick their dick on the sensor, and it’d say that it was definitely your thumbprint.

      So yes, actually, that thing you blew off as:

      a cheesy plot to a mission impossible movie

      is exactly how things work these days.

      Welcome to the future, cyberpunk.

    85. Re:Don't Be Evil by RogerWilco · · Score: 2

      Dude, Apple fixed it with iOS 9.2.1. If you use iTunes you can put that version on your phone and unbrick it. No need to go to an Apple shop.

      Sure you can repair something yourself, or have a 3rd party do it, but you usually void your warranty and no longer have a guarantee that the device will work/keep working.

      --
      RogerWilco the Adventurous Janitor
    86. Re: Don't Be Evil by Anonymous Coward · · Score: 0

      There is no way a legitimate hospital world have some cheap ass consumer device responsible for keeping someone alive.

    87. Re:Don't Be Evil by gweihir · · Score: 1

      Google has bought a lot. But whenever they tried to create anything themselves, it fizzled. Makes you wonder what fundamental mistake they are making.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    88. Re: Don't Be Evil by Anonymous Coward · · Score: 0

      If their lives are truly dependent on cheap consumer hardware from some company I've never heard of, then they are dead already.

    89. Re:Don't Be Evil by BoogieChile · · Score: 1

      Fortunately, this clause may not apply in all areas.

    90. Re: Don't Be Evil by sonamchauhan · · Score: 1

      My ipad 1. Sure, its 'unintentional', for some value of unintentional.
       

    91. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      I guess it depends on who's lifetime you're talking about...?

      whose

    92. Re:Don't Be Evil by houghi · · Score: 1

      What about a lifetime + 70 years. Somehow companies seem to think that is a valid amount of time.

      --
      Don't fight for your country, if your country does not fight for you.
    93. Re:Don't Be Evil by houghi · · Score: 1

      Google groups? Oh, wait, they raped DejaNews over that, so it is not as if they never did it before.

      --
      Don't fight for your country, if your country does not fight for you.
    94. Re: Don't Be Evil by macs4all · · Score: 1

      My ipad 1. Sure, its 'unintentional', for some value of unintentional.

      BIG difference here.

      1. Does your iPad 1 still function, or did Apple reach out and intentionally BRICK it, ala what Google has announced?

      2. The iPad 1 originally shipped with iOS 3.2, and was supported up through iOS 5.1.1, including several updated Applications; which, depending on when you purchased your particular iPad, was up to two major iOS Versions past what was originally installed. There are many, many Android users that would LOVE to have that much "ongoing support" for their phones and tablets. In fact, you can say the the iPad 1 was not "unsupported" until iOS 6 was released on September 19, 2012. I don't know about you; but that sounds like the iPad 1 had 3 years of of official support. Not spectacular; but certainly not even in the same universe as to what the typical Android device receives.

      BTW, I have an iPad 2; and it keeps nagging me to install iOS 9.3.1, the CURRENT version of iOS. So, although I would have liked to see the iPad 1 supported a version or two longer; you can hardly claim (well, I guess you can claim anything!) that Apple either: (a) Bricked your iPad; (b) Never provided any upgrade to the OS and software-builds; (c) Shipped the iPad with an already-obsolete version of iOS (ala many Android-based products).

      So, as I said: BIG difference!

    95. Re: Don't Be Evil by Lotharus · · Score: 1

      Not "someone." "The person who sold it to me and still has my money" broke my toy. Hey, toy-seller, you want to come break my toy? Sure. Come on! Just give me back my money and we'll call it even.

    96. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      That answer's my company's question about whether to move our cloud to Amazon or Google. Thanks for making it easy.

    97. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      I always figured it was the company's lifetime. If (ha When) Sears goes out of business you aren't getting free replacements on your Craftsman tools anymore.

    98. Re:Don't Be Evil by Shirley+Marquez · · Score: 2

      What Google is doing isn't exactly that. They're not reaching into the device and disabling it, they are shutting off the cloud services that support it. Unfortunately the net effect on the end user is exactly the same; the device is useless.

      There aren't a lot of direct analogies yet for hardware, and most of them are from companies that have gone out of business. But there are plenty for software and for DRM-protected media. For example, the Microsoft Plays For Sure music files that no longer play because Microsoft shut down the server that provided the decryption keys. Music bought from Sony, MusicMatch, Yahoo, and Real Rhapsody suffered the same fate when their companies shut down their music services or the protected aspects of them. And there are games that can no longer be played (at least not without obtaining an unofficial patch) because the authorization servers are no longer available.

    99. Re:Don't Be Evil by abramN · · Score: 1

      I agree - it is wishful thinking, considering the learned helplessness that has come with consumerism in the tech age. First-day updates? Yup, that'll happen, we say with a shrug. Hey, my tablet won't turn on. Maybe it'll work later. We say with a shrug. There's a bug in Ubuntu that won't let me update from 14.04 to 16.04? Ok, we say. With a shrug. And I assume we all have experienced the hell of trying to troubleshoot an issue with tech support. My Droid Turbo keeps turning the wifi back on, even when I turn it off. Motorola's answer is to reset the phone, thereby making me waste my time on a fix that most likely comes from a script. (I suspect that it's something Verizon had them do, to reduce data usage). And woe be unto anyone who attempts to call tech support for a product that involves other systems - Netflix on Xbox, for example, on wifi connecting to a home router...oh boy - you'll spend at least an hour or two on that call, unless it's a quick fix. If they can't fix it, then it's a problem with the console, or the wifi...they just can't be sure... I claim that the answer is public shame. We need to start posting videos of our software and hardware Just Not Working. The companies will not respond to our calls and emails with any urgency - to them it's just a numbers problem. But they will respond to videos of their junky stuff on the internet. And hey, we're not going to get every tech company to jump into the high-quality pool all at once, but we can certainly nudge them to quit with this bullsh*t. If you have a link to a video of buggy software or hardware, send it to abramn[at]humanobstaclecourse.com. The blog has been a bit neglected as of late, but I promise I will consolidate and post every single appropriate video sent!

    100. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      Allahu macbar. 'sup, acolyte?

      1) The code was not there at the time of sale, so this was not by any means the "intent". It came with an update. It was reverted with another update.

      2) If your attacker has time to disassemble the hardware, all bets are off unless the media is encrypted and the key is stored nowhere on the device.

      3) Apple DID reach out and brick the phones remotely, in the sense that an update was released which reached out and bricked the phones.

      4) Bollocks: it'd be trivial to check whether the customer is bullshitting using the same software check that bricked the phones in the first place.

      5) I thought Amazon's remote removal of 1984 was some sort of artistic stunt by the engineers to protest DRM, tbh. But IDK. Removal of DRM from books is practically a social duty, though.

    101. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      No, I'm talking about finding apps compatible with the version of iOS that my iPad is running. The Apple App Store is shite about this. There is no filter for version, so mostly all I see are version 6, 7, and up apps. Granted, the apps would be dated, but they'd frigging work. I don't have an iPhone, so I can't say if the store can filter on a particular version of iOS, but Android Market actually got something right with only showing you fucking compatible apps, not 10,000 apps you can't install.

    102. Re:Don't Be Evil by macs4all · · Score: 1

      1) The code was not there at the time of sale, so this was not by any means the "intent". It came with an update. It was reverted with another update.

      You're assuming facts not in evidence. It depends on which version of iOS was "current" at the time the device was purchased. Duh!

      2) If your attacker has time to disassemble the hardware, all bets are off unless the media is encrypted and the key is stored nowhere on the device.

      Maybe if you designed the system; but Apple's engineers are (fortunately) apparently a little smarter than you.

      I don't remember the exact details of how it works; but the idea was specifically targeted at an attacker that had not only physical access to the device (e.g. stolen iPhone with Fingerprint Sensor), but who aimed to thwart the security protocols by swapping-out the Fingerprint Sensor with one that had been "programmed" to their Fingerprint; since the Fingerprints ARE stored in the Fingerprint Sensor (alone), and cannot be accessed directly. All you get from the Sensor is a "Go/No-Go" Response to a Touch. However, the Fingerprint Sensor is "paired" to a particular SoC, and if a mismatch occurs, iOS ASSUMES that you are trying to thwart Security by swapping out the Fingerprint Sensor. It's actually a pretty cool thing for Apple to have thought-of. IIRC, the problem arose when certain third-party repair shops replaced the entire top-assembly of the device (including the Fingerprint Sensor), and did not think to transfer the "old" Sensor to the device. And also did not have the knowledge/tools to "re-pair" after the repair (if in fact that is even possible).

      3) Apple DID reach out and brick the phones remotely, in the sense that an update was released which reached out and bricked the phones.

      Nice try; but no.

      4) Bollocks: it'd be trivial to check whether the customer is bullshitting using the same software check that bricked the phones in the first place.

      Really? How would that work? A replaced Fingerprint Sensor (causing a mismatch) is a replaced Fingerprint sensor, period. No way to tell if it was a legitimate "repair" or someone trying to "game" the system.

      5) I thought Amazon's remote removal of 1984 was some sort of artistic stunt by the engineers to protest DRM, tbh. But IDK. Removal of DRM from books is practically a social duty, though.

      I never heard that it was a "stunt" (politcal statement?) by some "rogue" Amazon engineers. Citation, please? According to Wikipedia, it was done by Amazon on full-dimensional purpose. A quick web search also doesn't come up with anything I saw that would support your claim of it being a "protest" or anything but a dickish move by the Amazon Corporate. So, unless you have a Citation, howabout we just stick with your "IDK", ok?

    103. Re: Don't Be Evil by Anonymous Coward · · Score: 0

      As someone familiar with hospital infrastructure I must say I enjoyed your attempt at humor. Have you considered doing stand-up? Check out the FDA 510(k) process for more laughs.

    104. Re:Don't Be Evil by macs4all · · Score: 1

      What Google is doing isn't exactly that. They're not reaching into the device and disabling it, they are shutting off the cloud services that support it. Unfortunately the net effect on the end user is exactly the same; the device is useless.

      As you point out, that is a distinction without a difference.

      IMHO, Google should either release a final update that frees the device from it's cloud-symbiont, OR it should simply refund the purchase price (or a significant (like 80%) portion thereof). Or it should simply honor its original tacit agreement to support the device in perpetuity, and keep a couple of servers alive. For a company the size of Google, (who's main Raison d'etre involves the maintaining of thousands upon thousands of Servers) that is hardly a "hardship".

      Nothing else is acceptable; nor should it be legal.

      Caveat Emptor only goes so far.

    105. Re:Don't Be Evil by Rakarra · · Score: 1

      It was the iPhone 3G. At one point I had to reinstall iOS on it, however, Apple had removed most older versions of apps from the app store that would run under the latest iOS that the 3G would run.

      I'd upgraded to iOS 4, but like most 3G users found, iOS 4 drained a 3G's battery life much faster. I switched back to the older version of iOS 3, but this wiped out all the apps installed, something I wasn't warned about beforehand, and none of the "full backups" I'd made had this either. However, because Apple had removed most of the iOS 3 (and, I found, iOS 4.2.1) compatible versions of apps, I lost the ability to install and run about 2/3 of the apps that I'd been using the previous day, with no real way to get them back.

    106. Re: Don't Be Evil by Anonymous Coward · · Score: 0

      Well.. when they send updates of the latest IOS to the older iphones.. often stuffs them up, especially the ones that are a few years old now.. (yes its older hardware.. but why release the update to these devices when they know they cant handle it?...) intentionally stuffing devices.. very subtly.. to make you upgrade..

    107. Re: Don't Be Evil by macs4all · · Score: 1

      Well.. when they send updates of the latest IOS to the older iphones.. often stuffs them up, especially the ones that are a few years old now.. (yes its older hardware.. but why release the update to these devices when they know they cant handle it?...) intentionally stuffing devices.. very subtly.. to make you upgrade..

      So, (assuming you are the same COWARD as I replied-to above) let me get this straight: Apple abandoned your iPad 1 because they DIDN'T offer you continued updates, AND Apple ruined your iPhone because they DID offer you (you NEVER have to acquiesce to the offer!) continued updates. Have I got that about right?

      In the case of your iPhone, didja ever think to wait a tic and do a little online research BEFORE you accepted the offer of an iOS upgrade to your old hardware? I have an iPad 2. I run iOS 7.1.2 on it, even though Apple has OFFERED me iOS 9.1.3 (the current version; which, BTW was SPECIFICALLY designed to offer better performance on OLDER HARDWARE). I MAY install it; but after ignoring ALL of iOS 8 (due to reports of poor performance on old devices), I'm in no hurry to Upgrade. I am going to let the rest of the schmucks like YOU be the Canaries... Meanwhile, I still use my iPad as-is about 8 to 10 hours every single day (I'm posting this on my iPad), and except for the occasional website that crashes Safari, that I think an Update would probably fix, it matters not a whit that my iPad is running an OS TWO major revisions old.

      But seriously, just what would YOU do with this same issue of how and how long, to support old technology, if the decision was yours to make? When would YOU think it was ok to cut the cord on old technology? Or would you just continue to do what plagued Windows for years and years: Continue to make both your OS, and the Applications running thereon, bloat-ier and more unstable, as older Frameworks, APIs and libraries are drug forward, zombie-like, long-past where they should be taken out behind the barn and put out of everyone's misery?

    108. Re:Don't Be Evil by strikethree · · Score: 1

      Name even ONE instance where Apple has reached-out and intentionally and permanently disabled an already-purchased piece of Apple hardware.

      They do it to every fucking Superdrive I have ever put in my MacBook Pro (2010, 5.1). Once I stopped accepting updates from them (stopped at Snow Leopard) I bought my 8th Superdrive and lo and behold, no more firmware updates that prevented it from reading discs burned from other disc burners! Amazing! Mother fuckers.

      There is your ONE instance; although to be fair, the Superdrives were not technically "bricked", they could read factory made CDs/DVDs and CDs/DVDs they had burned themselves...

      --
      "Someone needs to talk to the tree of liberty about its ghoulish drinking problem." by ohnocitizen
    109. Re:Don't Be Evil by macs4all · · Score: 0

      Name even ONE instance where Apple has reached-out and intentionally and permanently disabled an already-purchased piece of Apple hardware.

      They do it to every fucking Superdrive I have ever put in my MacBook Pro (2010, 5.1). Once I stopped accepting updates from them (stopped at Snow Leopard) I bought my 8th Superdrive and lo and behold, no more firmware updates that prevented it from reading discs burned from other disc burners! Amazing! Mother fuckers.

      There is your ONE instance; although to be fair, the Superdrives were not technically "bricked", they could read factory made CDs/DVDs and CDs/DVDs they had burned themselves...

      Funny, that sounds more like you are a bald-faced liar, or have some sort of mental problem, seriously.

      For at least three DECADES, I have known many people with Apple computers of every shape and model, across dozens of versions of both OS X and MacOS (Classic), have owned at least half a dozen Macs myself with many "SuperDrives" across many versions of OS X and MacOS, and in all that time, I have NEVER heard of ANY SuperDrives that would refuse to read discs burned on other burners.

      Nor have I EVER heard of ANYONE who has gone through EIGHT SuperDrives. Ever.

      The ONLY explanation that makes you NOT a liar or a mental case is if whoever was burning discs that you were trying to read unsuccessfully was trying to burn CD-Rs, but didn't know about "Closing" the discs after burning. Some CD burning software assumes you may want to write more data on a CD-R, and so leaves the disc in the "Open" state. In this state, the TOC (table of contents) of the CD-R is NOT written to the standard location; but rather to a manufacturer-specific location on the CD. That way, the TOC can be revised again and again as data is added in other burning "sessions", until the disc is "closed" ( which writes the TOC to the standard location on the disc). THEN, AND ONLY THEN, can a disc burner OTHER THAN THE ONE THAT BURNED THE DISC, read that disc. And although I have described the CD "Multisession" format (look it up), there is a similar burning-mode for DVD-Rs, and probably BD-Rs, too.

      For example, I had a DVD Recorder (one of those ones that is designed as kind of a VCR replacement), and, like a VCR, you could record several different TV programs on it, and the disc was perfectly able to read its own discs, but nothing else could read them, until I "Finalized" the discs. THEN, AND ONLY THEN, could other DVD drives read those discs.

      This is the most rational explanation for your otherwise totally unbelievable story.

    110. Re:Don't Be Evil by SJ · · Score: 1

      Error 53.

      Except that Apple admitted that wasn't supposed to happen and offered workarounds/fixes after they worked out the issue...

    111. Re:Don't Be Evil by Anonymous Coward · · Score: 0

      Try to take a broken toaster back to any big box retailer and get your money back: Unless they really want your repeat business they will make you suffer in a long line to get a "reconditioned" replacement that won't last a week.

      Though not specifically with toasters, I have done this at Wal-Mart, Target, and Menards within the last couple of years without any problem, though I'm one of those who always keeps the receipt for non-trivial purchases. I got a direct refund, and didn't have to suffer with a reconditioned device - actually, I could have taken my cash (or refund to debit in one instance) and gone anywhere with it. As to the long lines, try to go when there are shorter lines, obviously. That's not always predictable, but there are times of day when you're almost guaranteed to be waiting, so avoid those if your schedule allows.

      The one time I have received a refurb that didn't last very long was for an exchanged Western Doorstop HDD that I had ordered through NewEgg. I don't blame NewEgg - they don't dictate WD's exchange policy. I've had no problems with returns/exchanges at big-box stores as long as I have the receipt. In a few cases where the receipt got lost, I did have to exchange for an equivalent from the store shelf, but of course that wasn't a reconditioned item.

      - T

    112. Re:Don't Be Evil by qfman · · Score: 0

      Google has been doing this to Android products from the beginning. However you can root Android devices and recover some use from the device.

      --
      They who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety.
    113. Re:Don't Be Evil by q4Fry · · Score: 1

      This "update" ends the "lifetime" and there will thereafter be no more updates.

    114. Re:Don't Be Evil by macs4all · · Score: 1

      This "update" ends the "lifetime" and there will thereafter be no more updates.

      Very funny.

    115. Re:Don't Be Evil by Luthair · · Score: 1

      That isn't the only way to be an ass. Remember being told you were holding your phone wrong?

  2. Put Lifetime in quotes by Anonymous Coward · · Score: 5, Informative

    I've found that "lifetime" warranties are often for the product's lifetime, not the life of the owner.

    So a lifetime warranty on a dishwasher might be 10 years. Not sure how they get away with that, but I've seen it more than once.

    1. Re:Put Lifetime in quotes by bondsbw · · Score: 3, Insightful

      Isn't it then deceptive to not advertise the quantity of time that is considered to be "lifetime"?

      Has anyone purchased this device within said quantity of time?

      Does the expiration of my dishwasher warranty allow the company to send a guy to my home to permanently disable it?

      --
      All my liberal friends think I'm a conservative, all my conservative friends think I'm a liberal.
    2. Re: Put Lifetime in quotes by Anonymous Coward · · Score: 0

      Exactly this, I had some DDR ran go bad obviously a number of years ago it had a lifetime warranty and I had the box and receipt when I called they stated that it was eol since DDR 2 had replaced it and that therefore the lifetime warranty was over. I can understand if they didn't have any stock so I asked for some upgraded DDR 2 then I could just turn around and sell off I wanted to so at least this would be cost neutral but they wouldn't even replace it with the next cheapest available item. So much for lifetime warranties.

    3. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      I must have misread the story, is Alphabet sending crews out to people's homes to disable these?

    4. Re:Put Lifetime in quotes by Plus1Entropy · · Score: 1

      I would imagine (hope?) that at the very least the "lifetime" period is specified in the fine print somewhere.

      Does the expiration of my dishwasher warranty allow the company to send a guy to my home to permanently disable it?

      This takes planned obsolescence to a whole other level. With lifetime warranties that apply to the owner's lifespan, they just send someone with a garrote over to permanently disable you.

      --
      Only crack the nuts that crack. You don't put the ones that don't crack in the sack.
    5. Re:Put Lifetime in quotes by Aaden42 · · Score: 2

      There’s no uniform meaning to “lifetime.” If the warranty doesn’t specifically state the lifetime to which it refers, it might as well not exist.

      Says Consumer Reports

    6. Re:Put Lifetime in quotes by JoeMerchant · · Score: 1

      Yep- through the wire.

    7. Re:Put Lifetime in quotes by Locke2005 · · Score: 5, Funny

      I find lifetime warranties rather frightening... what if it's cheaper for the company to have me killed than to fix the product?

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
    8. Re:Put Lifetime in quotes by zugmeister · · Score: 4, Insightful

      Nah, but like all the other stupid home automation products out there, it's got an unneeded "cloud" component. Kill that and suddenly the server you used to interface with to turn your lights on isn't there anymore. Hilarity ensues.

    9. Re:Put Lifetime in quotes by peragrin · · Score: 2

      That is exactly why home automation fails to take off. There have been dozens of standards all closed for communications. They start getting communications standardize they install cloud components. Which they cancel due to low usage.

      No one has a stable roll your own setup.

      --
      i thought once I was found, but it was only a dream.
    10. Re:Put Lifetime in quotes by GuB-42 · · Score: 4, Funny

      A crew of really small people then.

    11. Re:Put Lifetime in quotes by Hognoxious · · Score: 3, Funny

      Some countries actually have laws about products - fitness for use, merchantable quality and so on.

      But don't go to any of them or you might catch a dose of cormanism and end up marrying a gay.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    12. Re:Put Lifetime in quotes by Archangel+Michael · · Score: 1

      What we need, is a new standard that standardizes all the other standards ...

      https://xkcd.com/927/

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    13. Re:Put Lifetime in quotes by Registered+Coward+v2 · · Score: 4, Informative

      I would imagine (hope?) that at the very least the "lifetime" period is specified in the fine print somewhere.

      From their FAQ:

      The Revolv Lifetime Subscription, which is included in the $299 you pay for the solution, enables GeoSense automation and remote updates that allows your Revolv to work together seamlessly (and continually update) with the products you already own; for the lifetime of the product.

      It would appear they have decided to euthanize the product an thus it has reached date end of its lifetime.

      The question, as I see it, is given the vague definition of lifetime in the FAQ, and absent any clearer one in the TOS that everyone reads in great detail too be sure they understand what they really are getting and not just click "Accept" does Google's EOL'ing of the Revolv constitute a breach of the promise of lifetime service? The products are still serviceable except for the lack of a server, so should there be a remedy for the people whose live once revolved around home automation but are now at a standstill due to Google's actions?

      --
      I'm a consultant - I convert gibberish into cash-flow.
    14. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      If people knowingly buy dishwashers that need to phone home in order to work, then they don't need to send anyone to your home.

      I wonder if maybe we should make different decisions about the garbage that we buy.

      Many of us realized that we shouldn't ever buy a Blu-Ray player, fewer (but an encouraging number) realized they shouldn't buy a game console, but somehow nearly everyone reading this (hey, me too) bought a shitty phone. I mean, it's all fun and games when the market leader is horrible and the underdog can point and laugh, but when the all market leaders are garbage, that suggests WE'RE DOING IT WRONG.

      Are we learning yet? It kind of looks like we aren't, but let's thank Revolv for the reminder. We need all the "let's stop being morons" help we can get.

    15. Re:Put Lifetime in quotes by bondsbw · · Score: 2

      I would imagine (hope?) that at the very least the "lifetime" period is specified in the fine print somewhere.

      I would hope for much more than that. The "fine print" isn't always easily accessible at the time of purchase.

      "Lifetime" should not be considered an acceptable term to establish a warranty timeframe. It's redundant; warranties are supposed to define the lifetime of the product, not the other way around.

      --
      All my liberal friends think I'm a conservative, all my conservative friends think I'm a liberal.
    16. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      Not sure how they get away with that, but I've seen it more than once.

      Easy, corporations aren't accountable entities.

    17. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      I've found that "lifetime" warranties are often for the product's lifetime, not the life of the owner.

      I think it also depends on what they're warrantying.

      I ran into this recently with a nonstick pan which had a "lifetime warranty". I read the details, and they warranty the pan against "defects in materials or workmanship". Wearing out because of normal usage isn't covered. -- So if you were to store a new pan on the shelf for 25 years, pull it out of the box and only then notice the rivets were loose, they'd cover it. If you use it to cook for 10 years and the non-stick coating wears out, then it's not.* In this case, it's not so much that the "lifetime" is what does you in, but the limits in what they're warrantying ("defects in materials or workmanship").

      I can see using similar logic limiting a "free lifetime service subscription": For as long as you own the product, you get any service updates they put out. Note that's not a guarantee that they *will* keep putting out an service updates, but it they do, you'll get them.

      That said, an update that deliberately bricks the device is a dick move. That's like Calphalon breaking into my house and taking steel wool to my pans.

      *) To be clear, I'm not bitter or cynical about the pan. It was a good pan, and I got my use out of it. I was just a bit surprised that the "lifetime warranty" actually equates to "if we accidentally sold you a piece of junk, we'll make it right" ... which I guess these days you can't take for granted.

    18. Re:Put Lifetime in quotes by sims+2 · · Score: 1

      I always assumed it was just coincidence that things I bought would often mysteriously quit working the day after the warranty ran out but now i'm starting to wonder.

      --
      Minimum threshold fixed. Thanks!
    19. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      Of course! The "lifetime" of the product ended when the product broke!

    20. Re:Put Lifetime in quotes by Grishnakh · · Score: 2

      The problem with phones is that they aren't like most other products.

      If you don't buy a Blu-Ray player, no problem: you can just use DVDs, or watch Netflix (using various devices, including your computer), or download stuff off BitTorrent and watch it on your computer, etc. Or you can just read a book, go outside, or anything else that doesn't involve watching a movie.

      If you don't buy a game console, no problem: you can play games on your PC (including emulator games which are better anyway), or you can just not play video games at all. Most of the population doesn't play video games, it's a niche market.

      If you don't have a phone, it's now rather hard for others to communicate with you, because most of the population does have a mobile phone and there's an expectation that you'll have one too, unless you're elderly. And almost all the phones these days are smartphones. But what's worse is that there's only a handful of cellular carriers, and your phone has to work specifically with that carrier (a Verizon phone doesn't work with T-Mobile or AT&T or even Sprint for instance), and the software is locked down and controlled by both the phone maker and the carrier. There are ways around this, like using CyanogenMod, but it isn't completely trivial to install this because it involves bypassing protection mechanisms on the phone, and can introduce other problems.

    21. Re:Put Lifetime in quotes by cgfsd · · Score: 1

      It was the lifetime of the company, not the lifetime of the product.

    22. Re:Put Lifetime in quotes by macs4all · · Score: 1

      The Revolv Lifetime Subscription, which is included in the $299 you pay for the solution, enables GeoSense automation and remote updates that allows your Revolv to work together seamlessly (and continually update) with the products you already own; for the lifetime of the product.

      Holy SHIT! $300!?! And they think they have the right to BREAK that???

      Let the lawsuits begin!

    23. Re:Put Lifetime in quotes by rgcombs9117 · · Score: 3, Interesting

      That's why I'm still using X-10 home automation products. Maybe not as "gee whiz" as all the IoT stuff, but no cloud component, no phoning home, just control signals sent through the house wiring (and wireless remotes sending signals locally to a receiver).

    24. Re:Put Lifetime in quotes by TheGratefulNet · · Score: 1

      fwiw, my 'verizon' branded phone works just fine with tmobile.

      phone is vzn version of lg g2, which is the better phone since it has Qi charging built in (love it) and the other non-vzn lg g2's do not have that.

      simply rooted this gsm phone and that was that. my $30/mo prepaid does not give me much voice time, but its unlimited inet (throttled but not capped at the higher limits) and its not a bad phone, even though its a bit old by today's standards.

      yet another good reason to root your phone.

      --

      --
      "It is now safe to switch off your computer."
    25. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      (1) no one wants their own domain name
      (2) people expect to be able to communicate with their device from outside their home wifi network.

      therefore

      (3) someone needs to control the domain name for everyone

      mooching off of webmail providers or whatever doesn't seem like a long term strategy either.

    26. Re:Put Lifetime in quotes by vtcodger · · Score: 1

      Not that I need it, but how well does X10 work? Specifically, I wonder about the North American practice of wiring houses as two separate 110 volt "buses" 180 degrees out of phase. Doesn't that mean that an X10 controller on one "bus" can't talk to a device on the other "bus" unless a 220 volt device like a clothes drier or electric stove happens to be running?

      --
      You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
    27. Re:Put Lifetime in quotes by AmiMoJo · · Score: 4, Informative

      In the UK the expected lifetime of a product is determined by courts. For something like a laptop computer, it's typically 5-6 years, for example. It depends on the cost of the product, how it was marketed, what a "reasonable person" (legal term) would expect etc.

      We actually have really great consumer laws covering this. If something breaks during a manufacturing/design defect within it's reasonable lifetime you can get a fix or partial refund. For example, if a laptop expected to last five years broke in year four due to a flawed cooling system you could get a 20% refund.

      I don't even know what exactly this thing is supposed to be, but it's some kind of home control system so courts would probably lump it in with stuff like light switches and consumer units. Reasonable lifespan of 10 years or more. This seems to be very much a design flaw (can be remotely bricked by discontinuation of the service) so you could probably take the vendor to Small Claims Court and win.

      It's the vendor that pays out, not the manufacturer. That's why Amazon had to partially refund that guy whose PS3 had the "other OS" feature remotely deleted by Sony.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    28. Re:Put Lifetime in quotes by omnichad · · Score: 1

      what if it's cheaper for the company to have me killed than to fix the product?

      Then you're too easy to kill. Maybe they get a bulk discount or something.

    29. Re: Put Lifetime in quotes by Anonymous Coward · · Score: 0

      Right. That's just the cost of an iPad cover and a cable orctwo at the Apple Store. Mere pennies, and those filthy haters should just get used to it.

    30. Re: Put Lifetime in quotes by Anonymous Coward · · Score: 0

      If products last much longer than the warranty period it's a "cost reduction" opportunity for the manufacturer.

    31. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      Calphalon is free to come into my house and take steel wool to my Calphalon pans - one of them in particular needs it and I'm lazy. Of course, my pans are over 25 years old and have a hard-anodized aluminum surface unlike most of the stuff they push now (only the "commercial" line now has the hard-anodized aluminum surface).

    32. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 1

      It has issues, but they can be mitigated -- If you don't want energy efficiency or you need a light someplace, you can add a 220V light and have it on all the time.
      Or you can spend ~$10 and get a "Phase Coupler" that will transmit the X10 signals from one side to the other.

      Big downsides with X10 though:
      Info is transmitted over the zero-crossings of the AC line; the data rate is very very slow.
      Not-until-recently, you didn't have 2 way communications (can't ask if the light is on).
      Because of the above, most modules only listen for the command once, then do it (about 1/2 second later).
      Because of the "do it now, do it quick", my bedroom light turned on at 3AM twice before I removed X10.

      Also, the modules are stupid. There is no way to "fade up" lights because when you send the "ON" command, it turns them completely on. 1 second later, you can say dim down to 20%, but... sheesh.

      And CFL's and X10 don't get along (the "leakage current" for communications makes CFLs flicker at 2% of light output, shortening their lives).

    33. Re:Put Lifetime in quotes by Areyoukiddingme · · Score: 3, Informative

      Not that I need it, but how well does X10 work?

      Simultaneously great and not great. I've been using X-10 components every single day since 1999, and 99.9% of the time, they Just Work. The other 0.1% of the time, I have to fiddle with it. Sometimes I can just retry a command. Other times, I have to change antennae positions because the radio environment in the neighborhood has changed. So X-10 works great, but it's always a little bit marginal. It doesn't take much to tip it over the edge into not working. And of course there's zero security of any kind, so if the neighbor kids knew what X-10 was, they could turn my lights off on me.

      Specifically, I wonder about the North American practice of wiring houses as two separate 110 volt "buses" 180 degrees out of phase. Doesn't that mean that an X10 controller on one "bus" can't talk to a device on the other "bus" unless a 220 volt device like a clothes drier or electric stove happens to be running?

      Correct, the two legs are generally inaccessible to each other. I have a receiver on each one, in consequence.

    34. Re:Put Lifetime in quotes by stabiesoft · · Score: 1

      Much of the X10 is wireless. I've been using mine for close to 15 years now. Some of the appliance modules I bought (the ones with a relay to control the socket) have failed, but everything else is still humming. And because I bought the computer I/F, with my own C code running the stuff, I can keep using the it until the hardware fails. I've started building other stuff using beaglebones and pi's, again to keep it under my control.

    35. Re:Put Lifetime in quotes by HexaByte · · Score: 3, Informative

      And yet I have Sears Craftsman tools that I bought 25 years ago, and return for a new one when it breaks. Some companies honor their lifetime warranties.

      --
      HexaByte - he's a square and a half!
    36. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      Recently had a toaster with a lifetime warranty. One of the elements went bad, so I called the company to have it replaced. They said sure, they'll send me a replacement toaster for free, but I'd have to send them the bad toaster on my dime, plus a $60 "shipping and handling fee". This was a $50 toaster. So much for free replacement.

    37. Re:Put Lifetime in quotes by idontgno · · Score: 1

      It really could be worse.

      Nest could be forced to define "lifetime" as the life span of the purchaser. In which case, to stop supporting the Revolv product line, they'd have to brick human beings instead of computer hardware.

      Bricking human beings is harder. It can't be done with remote electronic self-help. At least, not yet.

      --
      Welcome to the Panopticon. Used to be a prison, now it's your home.
    38. Re:Put Lifetime in quotes by ArhcAngel · · Score: 1

      Perhaps someone could design an interface that could bring all of those disparate standards together and hide them from the user!

      --
      "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
    39. Re:Put Lifetime in quotes by RavenLrD20k · · Score: 1

      eeeehhh...that one doesn't really fit here. This is not a standard designed to be an umbrella for all current standards which winds up unintentionally competing; but this is a standard designed with the specific goal of directly competing against all other standards right out of the gate with the hopes of becoming a defacto open standard.

    40. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      Isn't sending a software update that intentionally bricks a device in order to exploit that loophole a violation of the CFAA?

      I would believe so.

    41. Re:Put Lifetime in quotes by ArmoredDragon · · Score: 1

      IPv6 could solve that problem. Your /64 prefix likely won't change unless you change ISP's or move to another house. Your device could learn your /64 prefix and the remaining /64 of the hub device it's supposed to connect to. Even in DHCPv6, it's stateless so you don't have to worry about a lease renewal giving you a new IP.

      Alternatively (and this would work now) you could set up your choice of a dropbox, google drive, onedrive, amazon, etc cloud locker and have your automation hub store a file on it with IP address information, in addition to other details as needed. In the event of a connect failure, the remote app could just log in to your cloud storage provider to fetch the latest details, and you're good to go. The end user wouldn't have to know what an IP address is, let alone a domain name.

    42. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      I've said that if a lifetime warranty isn't specified for a length that effectively you don't have a warranty because it can be argued that as soon as it breaks, it's lifetime is over. People said I didn't know what I was talking about and that it has some other value yet they couldn't tell me what it was yet insisted I was wrong. Then their stuff with lifetime warranties started to break.

    43. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      I've found that "lifetime" warranties are often for the product's lifetime, not the life of the owner.

      So a lifetime warranty on a dishwasher might be 10 years. Not sure how they get away with that, but I've seen it more than once.

      I've also found its the lifetime of the company...

      They can't warranty something if they aren't in business anymore. A lot of start up companies offer this to entice customers to buy.

    44. Re:Put Lifetime in quotes by dissy · · Score: 2

      I've found that "lifetime" warranties are often for the product's lifetime, not the life of the owner.

      So a lifetime warranty on a dishwasher might be 10 years. Not sure how they get away with that, but I've seen it more than once.

      That couldn't possibly be true.

      If you buy that dishwasher, get it home and installed, and 7 days later it dies... Does that not mean by definition the dishwashers lifetime was 7 days? That would mean the lifetime warranty is equal to 7 days.

      No company agreement or warranty is allowed clauses that violate state or federal laws, and this one most certainly would violate some consumer protection "lemon law" out there.

    45. Re:Put Lifetime in quotes by faedle · · Score: 2

      Have you tried it lately? They want a receipt nowadays, believe it or not.

      Plus, with the overall health of Sears Holdings lately, we'll see how long even that lasts.

    46. Re:Put Lifetime in quotes by colenski · · Score: 1

      There is also a bridge device you can install on your electrical panel, but it has to be put in by a pro.

    47. Re:Put Lifetime in quotes by thsths · · Score: 1

      The lifetime of a product is pretty well defined by industry standards. For a light bulb, it is 1000h. For a car 100000 miles or more depending on the segment. For building automation it is in the region of 25 years - home products may be a bit more short lived, but certainly not under 10 years.

      So by any reasonable way of interpretation, they have broken the promise.

    48. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      I'm pretty sure ASHRAE would disagree. BACNet is their Building Automation and Control Network standard, and has been a standard since the early-to-mid 1990's.

      Back when I worked in that industry, Euroweenies were big on LON, which is proprietary. I'm not sure if that's still the case or not. But BACNet is quite stable and extensible, and is a real standard backed by a real standards body. (I used to work for an Automated Logic dealer, until about 2005 or so.)

      Fuck Google and their toys. Gimme a commercial-grade, panel-mounted controller any day.

    49. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      I have tried it as recently as late last year and Sears replaced a 30 year old worn out socket with no questions asked and no receipt required. But your point about the health of Sears Holdings is well taken. No Sears, nobody to honor the warranty.

    50. Re: Put Lifetime in quotes by Anonymous Coward · · Score: 0

      Therefore use IPv6. What do you need a domain name for?

    51. Re: Put Lifetime in quotes by Anonymous Coward · · Score: 0

      Brand please, so we can all buy their products.

    52. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      Then you'll be taking *very* good care of the product. Problem solved.

    53. Re:Put Lifetime in quotes by faedle · · Score: 1

      I've had issues with exchanging Craftsman tools without a receipt, which is how I know. Officially, per policy, it's now "25 years", not lifetime, and a receipt (or other proof of purchase) is required. Now, a lot depends on the store (admittedly, I tend to shop at stores in bad neighborhoods.. then, of course, that's the only place you can find a Sears nowadays around these parts), and I've even been told that the process is "easier" if you have whatever this stupid rewards card thing Sears and K-Mart is doing lately, but.. technically, a receipt may be required.

      It is complicated by the fact that Craftsman tools are now sold at other retailers (like ACE Hardware as the big example) and the warranty service is handled by the retailer. YMMV.

      Keep your receipts and warranty documentation for Craftsman tools...

    54. Re:Put Lifetime in quotes by RogerWilco · · Score: 1

      But what's worse is that there's only a handful of cellular carriers, and your phone has to work specifically with that carrier (a Verizon phone doesn't work with T-Mobile or AT&T or even Sprint for instance)

      Oh the joy of the free unregulated market. Being able to use your phone on all the other networks is mandatory here. Blame my socialist government.

      --
      RogerWilco the Adventurous Janitor
    55. Re: Put Lifetime in quotes by Anonymous Coward · · Score: 0

      The neutral is shared though, wonder why X-10 doesn't leverage that instead of the hot wires.

    56. Re:Put Lifetime in quotes by Plus1Entropy · · Score: 1

      "Lifetime" should not be considered an acceptable term to establish a warranty timeframe. It's redundant; warranties are supposed to define the lifetime of the product, not the other way around.

      Or it should be specifically defined to mean "as long as the original purchaser retains ownership", or something like that. Aren't there laws around the use of certain terms in advertising, like "new" vs. "new and improved" etc.? Maybe it doesn't apply to warranties, but if the warranty is used as a selling point, then it should.

      --
      Only crack the nuts that crack. You don't put the ones that don't crack in the sack.
    57. Re:Put Lifetime in quotes by Plus1Entropy · · Score: 1

      The Revolv Lifetime Subscription, which is included in the $299 you pay for the solution, enables GeoSense automation and remote updates that allows your Revolv to work together seamlessly (and continually update) with the products you already own; for the lifetime of the product.

      Hmm, unfortunately the way that is worded makes me feel that we haven't really gotten anywhere, i.e. the lifetime of the product is defined more specifically in some obscure place.

      It's like when you're getting a new internet plan and you ask how much it is, and they respond by saying "Well, you're going to save $X..." I don't care about X! That number is completely irrelevant to me! My bank statement is never going to say "Hey you were going to pay $Y for internet, but instead it's Y-X." There is 0 impact of X on my financial situation whatsoever! /rant

      --
      Only crack the nuts that crack. You don't put the ones that don't crack in the sack.
    58. Re:Put Lifetime in quotes by mrchaotica · · Score: 1

      No. What we need is a standard that isn't shitty or a trojan horse. Then all the other alleged-standards can fuck off and die. The XKCD invocation is invalid.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    59. Re:Put Lifetime in quotes by mrchaotica · · Score: 1

      That's why we all need to support things like Replicant

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    60. Re:Put Lifetime in quotes by Anonymous Coward · · Score: 0

      You can also get bridging devices for X10 that will rebroadcast the signal from one leg to another.

      I have been using the X10 since about 1999 also, and outside of retrying once in a while, it works. From the webpage I built up it always appears to work because the web commands send the commands 3 times in about 5 seconds.

    61. Re:Put Lifetime in quotes by stealth_finger · · Score: 1

      Does the expiration of my dishwasher warranty allow the company to send a guy to my home to permanently disable it?

      Isn't that what those little cards they want you to send back are for?

      --
      Wanna buy a shirt?
      https://www.redbubble.com/people/stealthfinger/shop?asc=u
  3. Google's battered customers by chihowa · · Score: 4, Insightful

    Google is intentionally bricking hardware that I own. That's a pretty blatant "fuck you" to every person who trusted in them and bought their hardware.

    How many times has Google said "fuck you" to people who trusted them and how many times have those people returned to Google for more? Who actually trusts Google anymore?

    --
    If you want a vision of the future, imagine a youtube comments section scrolling - forever.
    1. Re:Google's battered customers by serviscope_minor · · Score: 4, Funny

      Who actually trusts Google anymore?

      I'm not sure Maybe I should go to my usual source to find out.

      Waaaaiiiitttt....

      --
      SJW n. One who posts facts.
    2. Re:Google's battered customers by MachineShedFred · · Score: 4, Insightful

      Exactly this. I have no idea why anyone would buy anything that Google sells that isn't directly related their search business. And if Google buys someone that produces something you already own, you had better start looking for a replacement - when they discontinue something, they aren't content with simply ending sales and sending it to some legacy support contract like any other company - they want to burn the product down and piss on the ashes.

      And it's convenient the whole parent company rename, so they can do shit like this without tarnishing the 'Google' name on a wide scale.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    3. Re:Google's battered customers by Anonymous Coward · · Score: 0

      Unless I'm mistaken, it's not Google saying "fuck you", it's Alphabet

    4. Re:Google's battered customers by BasilBrush · · Score: 1

      How many times has Google said "fuck you" to people who trusted them and how many times have those people returned to Google for more? Who actually trusts Google anymore?

      Considering how many Android fan boys there are around here, quite a few. But then even after a decade and more of Microsoft bad practices there were plenty of MS fans. Takes all sorts.

    5. Re:Google's battered customers by Anonymous Coward · · Score: 0

      I'm one of Google's bitches as they've got a big enough cock to choke a size queen like me. Makes it easy as I always know who I belong to.

    6. Re:Google's battered customers by Anonymous Coward · · Score: 0

      Without addressing the topic of whether or not someone should or should not trust google, you do realize there were plenty of people who bought these devices BEFORE google purchased the company, right? If they were the biggest google-hater in the world, how were they supposed to know that google was going to acquire the company? Guess maybe they shouldn't buy ANYTHING, because you never know what google might acquire.

    7. Re:Google's battered customers by GuB-42 · · Score: 4, Insightful

      People who bought Revolv hubs didn't buy a Google/Nest/Alphabet product.

    8. Re:Google's battered customers by CrankyFool · · Score: 1

      Trust is not absolute -- it is differential.

      I own a Google Nexus phone (made by Huawei, but it's marketed as a Google Nexus phone). This required trusting them enough to bet that my $800 or so (128GB version, with Nexus Protect) spend on the phone will last me about the two years or so I expect to use the phone. Do I trust Google that much? Probably. Would I trust them with a low-cost home appliance thingy that, if they broke, I could replace with something else? I might, if that was the best option at the time. I don't buy any electronic device with the expectation it'll be around for years to come.

      But these are all relatively small investments, so the risk of taking that bet is pretty low. Ask me if I trust Google enough to, say, buy a $40,000 car from it, and you'll get a very, very different answer.

    9. Re:Google's battered customers by JustBoo · · Score: 1

      Google is intentionally bricking hardware that I own. That's a pretty blatant "fuck you" to every person who trusted in them and bought their hardware.

      How many times has Google said "fuck you" to people who trusted them and how many times have those people returned to Google for more? Who actually trusts Google anymore?

      When consumerism is turned into religion people start worshiping companies. They then kick in post-rationalization and employ a heavy need to validate their decisions. You then get rather far-fetched rational like we see here with a number of posts. Like the "it was Alphabet not Google!" type. "A rose is still a rose by any other name." A Google is still a Google by any other name. Evidence can be right in front of their face and they will still try to deflect it and rationalize it away.

      I think history has proven once a company (like Comcast) figures out it can screw its "customers" over and over, it will never stop. Hubris rules at that point.

    10. Re:Google's battered customers by Gr8Apes · · Score: 1

      First, this is why you should never buy "cloud" IoT things that have 0 reason to be cloud based. A rooted Wink controlled by OpenHub? Sure. Resolve, Honeywell, Nest, etc controlled by someone outside your own LAN?

      NO.

      As for a car, Tesla yes, Apple likely, Google? WTF?

      --
      The cesspool just got a check and balance.
    11. Re:Google's battered customers by Anonymous Coward · · Score: 0

      Yeah, people need to realize: it's not about who is doing this. The real story is about how the product works and whether or not you could fix it. The failure was predictable (or at least known in advance to be extremely high risk).

      If you need to trust the maker, then you have already lost. If you can maintain it, though, then trust is unnecessary. And then the degree of trust starts to get more useful: it determines how much of your time they might save you. But you don't get to go to that step, until after you have eliminated the need for trust.

      This is like everything else: user-maintainability is usually the most important aspect. Most of the time, we know this already because we all got burned some time in the past and realized what went wrong. Some of us have very long embarrassing histories with getting burned over and over before our retarded brains saw the error, and some of us caught on quicker. (When did RMS get burned by his printer, 1984?)

      But new/ignorant/not-yet-burned people keep coming along, or some of us forget what we had learned, or we shrug and say "oh well, I meant for the product to be disposable anyway." We take the risk. And that can be ok (hey, the iPhone 1 was interesting!), as long as we don't lie to ourselves and get indignant and say "I thought this wasn't garbage!" Bullshit. You knew it was garbage.

    12. Re:Google's battered customers by F.Ultra · · Score: 1

      But is this really Google or is it Nest, AFAIK Nest is a separate company, although owned by Google but still governed by a separate CEO who is the one cited in TFA.

    13. Re:Google's battered customers by Anonymous Coward · · Score: 0

      How many times has Google said "fuck you" to people who trusted them and how many times have those people returned to Google for more?

      It's one thing for Google to shut down free services that people were using -- Google Code, Google Wave, Google Reader. If you never paid for something you don't really have much of a right to it.

      It's quite a different thing to be told "screw you" after you paid $300 for a piece of equipment.

    14. Re:Google's battered customers by omnichad · · Score: 1

      It's Nest, owned by Alphabet, Inc. - who also happens to own Google. I guess they didn't want the Google name and the "Don't Be Evil" slogan to apply to these other ventures.

    15. Re:Google's battered customers by wardrich86 · · Score: 1

      Whoa, when I clicked your link I was given a pop-up on the Google page about them updating their ToS or something like that... really strange coincidence.

    16. Re: Google's battered customers by Anonymous Coward · · Score: 0

      We can trust Apple to support updates on our iDevices for exactly one update past the point where said iDevice will be reasonably usable. Because that's part of the Apple business plan. They don't have to "brick" their stuff, just coax the user to make that final update.

      And you can squawk all you want in reply to this. We know that's the deal. Spin away.

    17. Re:Google's battered customers by Grishnakh · · Score: 1

      Are they Android "fan boys" or do they merely prefer it over the alternatives?

      If you want a smartphone these days, you only have a few options: Windows Phone, iPhone, and Android. Blackberry is dead. At least with an Android phone, it's possible to flash it with an alternative firmware like CyanogenMod. So to me, Android is the best of the available choices.

    18. Re:Google's battered customers by Rakarra · · Score: 1

      Are they Android "fan boys" or do they merely prefer it over the alternatives?

      If you want a smartphone these days, you only have a few options: Windows Phone, iPhone, and Android. Blackberry is dead. At least with an Android phone, it's possible to flash it with an alternative firmware like CyanogenMod. So to me, Android is the best of the available choices.

      I still like my Galaxy S5 over the iPhone I used to have, by a wide margin. But Android has since burned me too, most noticeably with the roadblocks that the phone (is this Android? Google? AT&T?) put up to prevent me from getting root access on my phone, and the other stupid barriers they put into place to make their external SDcard slot less useful.

    19. Re:Google's battered customers by bingoUV · · Score: 1

      As for a car, Tesla yes, Apple likely, Google? WTF?

      Hypothetical, but does this WTF stand even if Tesla and Apple's cars are "cloudy" but Google's is not ?

      --
      Bingo Dictionary - Pragmatist, n. A myopic idealist.
    20. Re:Google's battered customers by Gr8Apes · · Score: 1

      Hypothetical, but does this WTF stand even if Tesla and Apple's cars are "cloudy" but Google's is not ?

      I doubt Apple or Tesla will have "cloudy" cars or that Google's wouldn't be. It'd be a 180 on Google's part.

      But even then, it's a quality/trust combination. Tesla has a pretty reasonable record. Apple has a history of making good hardware, although of late the reliability of their software has me somewhat concerned. Google? Where to start? It's a marketing company with 1 hell of a DB, but not much else that's really notable in relation to this hypothetical conversation, honestly.

      --
      The cesspool just got a check and balance.
    21. Re:Google's battered customers by gweihir · · Score: 1

      There is a sucker born every minute....

      Seriously, anybody that ever trusted Google is nuts. It is an evil advertising company.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    22. Re:Google's battered customers by houghi · · Score: 1

      Let us look at phones. What company sells phones (software and hardware) that you trust to play fair to the customer? I can not think of one. Basically they can change whatever they like and your phone will not work anymore.

      What I think is that the companies do what is possible and it should be up to the government to protect its citizens from the companies. However we see more and more that companies dictate the law, even pretending to fight in our name. If companies are the ones who are defending our rights, it is no wonder we are in this situation.

      --
      Don't fight for your country, if your country does not fight for you.
    23. Re:Google's battered customers by Anonymous Coward · · Score: 0

      I don't agree.

      Whenever a software update comes around for my iPhone, it doesn't install anything until I push a button. It continues to work exactly like it is, with every feature it currently has. Apple has so far demonstrated the wanton ability to completely screw their customers in the way that Google has, or that other Android OEMs have.

    24. Re:Google's battered customers by perryizgr8 · · Score: 1

      Ditto. Really weird.

      --
      Wealth is the gift that keeps on giving.
    25. Re:Google's battered customers by stealth_finger · · Score: 1

      How many times has Google said "fuck you" to people who trusted them and how many times have those people returned to Google for more? Who actually trusts Google anymore?

      Considering how many Android fan boys there are around here, quite a few. But then even after a decade and more of Microsoft bad practices there were plenty of MS fans. Takes all sorts.

      Apple can fit quite neatly in there too. Who then do you suppose we go to for our computing needs?

      --
      Wanna buy a shirt?
      https://www.redbubble.com/people/stealthfinger/shop?asc=u
    26. Re:Google's battered customers by stealth_finger · · Score: 1

      Without addressing the topic of whether or not someone should or should not trust google, you do realize there were plenty of people who bought these devices BEFORE google purchased the company, right? If they were the biggest google-hater in the world, how were they supposed to know that google was going to acquire the company? Guess maybe they shouldn't buy ANYTHING, because you never know what google might acquire.

      You should always assume that any reasonably successful startup will be bought out a big player sooner or later, google didn't start as an alphabet thing. The more successful the sooner the buyout.

      1. Start up
      2. Sell out
      3. Bro down

      --
      Wanna buy a shirt?
      https://www.redbubble.com/people/stealthfinger/shop?asc=u
    27. Re: Google's battered customers by Anonymous Coward · · Score: 0

      Who trusts *any* publicly traded company? Why on earth would you?

    28. Re:Google's battered customers by F.Ultra · · Score: 1

      I have a hard time believing that the CEO of Alphabet forced the CEO of Google to force the CEO of Nest to screw it's customer just so that they could be evil. Rather this is was a decision done by Nest itself. By ownership, Alphabet of course is the liable part but Nest is just some small subsidiary and Alphabet have tons of those so they are hardly micro managed by the owning company.

  4. I know those words by Anonymous Coward · · Score: 0

    ....but that title makes no sense.

  5. The ugly side of IoT by Anonymous Coward · · Score: 4, Insightful

    If you don't control it you don't own it. This is the ugly side of IoT. I remember when the first NASes came out, it was great. You could, with a little firewall tweaking, have a hosted file server that you could access from anywhere. Cloud storage is the antithesis of this notion. Someone else takes care of it for you, but it's totally out of your control. They aren't your bits anymore and they could vanish at any time. The wife didn't believe me until Yahoo music shutdown and the albums purchased were just gone forever. If you can help it, always have something YOU control. Don't waste your hard earned money on some corporation's little experiment.

    1. Re:The ugly side of IoT by 110010001000 · · Score: 1

      Not just IoT. If the source isn't open then you are renting it.

    2. Re:The ugly side of IoT by Anonymous+Brave+Guy · · Score: 2

      The one comfort I take from this sort of story is that as it happens more often, more normal (non-nerd) people will realise how much they could be giving up by allowing all this connected technology into their lives and relying on so many online services that can be changed or shut off at any time. That will lead to people voting with their wallets, and potentially even at the ballot box, for more reasonable terms and for stronger consumer protection, security and privacy rules.

      It will probably also open up more of a market for consumer products that you really do own and control again, and remind people that if you want people to make nice things for you then at some point you do have to pay a realistic price for them, and none of that sounds bad to me either.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    3. Re:The ugly side of IoT by lgw · · Score: 1

      Cloud storage is the antithesis of this notion. Someone else takes care of it for you, but it's totally out of your control. They aren't your bits anymore and they could vanish at any time. The wife didn't believe me until Yahoo music shutdown and the albums purchased were just gone forever. If you can help it, always have something YOU control. Don't waste your hard earned money on some corporation's little experiment.

      It's maybe worth noting that Amazon has never shut anything down, not even an AWS API. Who knows which way the winds of corporate profit will blow in the future, and they did remove that one Kindle book off people's devices (1984, naturally), but we can at least compare track records. The Google Graveyard is vast, and haunted.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    4. Re:The ugly side of IoT by Type44Q · · Score: 0

      ...of IoT

      Congrats, the first loser who felt the need to throw in an unnecessary buzzword (a buzzword the use of which makes you a loser... is that recursive?).

    5. Re:The ugly side of IoT by Anonymous Coward · · Score: 0

      If the source isn't open then you are being rented out.

      FTFY.

    6. Re:The ugly side of IoT by Dutch+Gun · · Score: 1

      Yep, exactly correct. At this point, though, I've long since stopped expressing outrage at this sort of thing. I mean, what the hell do people expect after so many examples of this? No one really trusts Google... er, excuse me, "Alphabet"... to keep less popular services or products running. It's fine if you want to use these services... after all, cloud connectivity makes things a hell of a lot more convenient. Personally, I use a Kindle and I own a few Steam games, and I have no illusions about what happens if those companies go under. Just be aware of the risks.

      Buying a device that requires a cloud-based service from a small, unstable company, or one who is launching a product you aren't sure will be around in another few decades is really asking to be disappointed. Really, just look at the product, and if an internet connection is *required*, then that means the product will only last as long as the company is willing to support it. If the company goes under, your product does too. This is something that consumers are going to have to learn the hard way, I fear.

      So why have I bought into some of these services myself? For me, there's some risk assessment involved. It's actually quite probably that I'll die before Amazon goes out of business and stops supporting their e-book reader and format, and Steam is raking in enough cash to stick around for quite a while, so I'm probably good there. But again, it's important to go into these things with your eyes wide open about the trade-offs you're making versus having physical media or devices that you have under your own control.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    7. Re:The ugly side of IoT by Anonymous Coward · · Score: 0

      You missed the thing where they tried to turn off encryption to their devices a few weeks ago until their customer base blew a gasket about it. They aren't opposed to shutting things down if not too many customers get mad about it.

    8. Re:The ugly side of IoT by jhecht · · Score: 1

      It's not just deliberate bricking -- most IoT stuff is junk, anyway. The first wireless light switch lasted a few years; the replacement lasted two months. The replacements can't be plugged in; they have to be wired in, and the first wasn't compatible with the first so the light had to be rewired too. The electrician wants to go back to wires, and I'm with him on that.

    9. Re:The ugly side of IoT by Anonymous Coward · · Score: 0

      ...of IoT

      Congrats, the first loser who felt the need to throw in an unnecessary buzzword (a buzzword the use of which makes you a loser... is that recursive?).

      Donald?

    10. Re:The ugly side of IoT by DidgetMaster · · Score: 2

      I disagree. There is nothing in Microsoft's compiler (or anyone else's) that requires the programs it compiles to use some kind of "phone home mechanism" or have an internet connection in order for a program to continue to run (unless of course, the program itself was a browser, or something else that used the internet to perform its basic task). If your game won't run, or your movie won't play, or your software won't load because it can't contact the mother ship, then you don't own it or control it. This has nothing to do with whether the source is open or not.

    11. Re:The ugly side of IoT by wyHunter · · Score: 1

      You don't own it, you don't control who accesses it, nothing. In other words, you're saying to someone "I am going to pay money to you to rent something and it may vanish at any time and I have no control on it." Insanity.

    12. Re:The ugly side of IoT by skids · · Score: 1

      unless of course, the program itself was a browser, or something else that used the internet to perform its basic task

      And this is the crux of the matter. Under the new model, you connect and are forced into an upgrade that renders some other part of the system obsolete, and without connecting, the product is of limited use. Why the heck a fitbit needs to store data in a cloud is the question that should have killed the product dead in a reasonable marketplace, but our consumers are not reasonable.

    13. Re:The ugly side of IoT by CanadianMacFan · · Score: 1

      Or like many things they will just get used to it and accept the new way. I would hope that you are right but I don't have faith that even if people did rise up and demand change that the large corporations would listen.

    14. Re:The ugly side of IoT by bingoUV · · Score: 1

      There is nothing in Microsoft's compiler (or anyone else's) that requires the programs it compiles to use some kind of "phone home mechanism" or have an internet connection in order for a program to continue to run (unless of course, the program itself was a browser, or something else that used the internet to perform its basic task).

      There is nothing in Microsoft's compiler (or anyone else's) that requires the programs it compiles to be closed source. So false dichotomy.

      If your game won't run, or your movie won't play, or your software won't load because it can't contact the mother ship, then you don't own it or control it. This has nothing to do with whether the source is open or not.

      If the source is open (truly open, in the FOSS sense), you could just disable the mother ship contact code, recompile and redistribute.

      --
      Bingo Dictionary - Pragmatist, n. A myopic idealist.
    15. Re:The ugly side of IoT by Anonymous+Brave+Guy · · Score: 1

      You might be right, but I've been feeling for a while now that the tide seems to be turning.

      It's clear by now that a lot of people will put up with a lot of questionable terms to keep access to a service like Facebook, at least for as long as most other people they know are also on Facebook. Even there it seems like younger generations are a lot more transient in their social networking habits than their parents and grandparents, though, and ironically a lot more wary of and careful about some of the risks of using these kinds of sites.

      On the other hand, some random new tech device like we're talking about here is going to be completely expendable for most people, so I can't see them getting away with this kind of thing for long. There's probably also more cognitive dissonance involved when you're buying a physical thing that you expect to own and it then stops working for some software-related reason. Enough people seem to be running into problems with things like mobile OS updates, or even Windows 10 on a laptop now, that sooner or later they'll start running out of patience and doing more than just complaining online. Some combination of negative PR or even political attention will probably start to shift the boundaries of what is considered acceptable for new hardware eventually.

      I think cars will be one of the most interesting cases, because it really is regarded as an essential for many people, but it's also an area where most people have to spend significant money on insurance and quite a few people also know they break the law "slightly" from time to time (speeding, intentionally or otherwise, or things like illegal parking for a few minutes while picking the kids up from school). The idea that your own car is tracking exactly when you're doing that and you're one step away from being prosecuted and losing your licence, or at least seeing your insurance premiums go up significantly, might make a lot of people think twice about installing Big Brother OS even if all the big auto manufacturers would like people to so they can sell the data. Plus there's the general security/privacy angle as with a lot of these connected devices as well, which at least the more technically inclined customers might start to consider a factor in purchasing decisions.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  6. Nest biggest problem is Google by Anonymous Coward · · Score: 1, Interesting

    I bet there are a lot of people who would have bought NEST thermostats and controller, but because Google bought them, they didn't want Google to track when they're in the house. Google's privacy invasion issue affects everything they make. I won't touch a Google self drive car, because I know that Google will data mine the f*ck out of it.

    Even their Android radios have this problem:

    http://mashable.com/2015/10/06/2017-porsche-911-android-auto/#MtZZYvWFOOqL

    "A report from Motor Trend indicates that, in order to program Android Auto — Google's version of its mobile OS for in-dash infotainment systems —for the iconic Porsche sports car, the German automaker would have to turn over a mountain of data. The information required ranges from vehicle speed, throttle position, oil and coolant temperature, and engine rpm, to name a few — every time the car is turned on. "

    So Porsche told them to fuck off, and I like Porsche more because of it. And Nest? Don't want it.

    1. Re:Nest biggest problem is Google by Godai · · Score: 4, Informative

      You realize that was debunked, right?

      http://www.theverge.com/2015/1...

      I mean, it's great because it fits the assumed narrative, but there's actually no evidence to back up the claim.

      That doesn't apply to this Revolv thing though; I have no idea what the hell they're thinking here at all.

      --
      Wood Shavings!
      - Godai
    2. Re:Nest biggest problem is Google by Anonymous Coward · · Score: 0

      Back in 2014,we were set to buy some dropcams for work. Fortunately for us the sale to Nest was announced before the purchase order got signed off.
      But it wasn't just the whole data slurping creepware crap that put us off, it was the more to do with Googles love of shutting things down when they get bored of them.

      But this situation just sucks, obsoleting perfectly good functional hardware for no good reason (well, other than the misguided "we'll sell them new ones" brainfart of some MBA wanker).
      They've done it once, how long until they do it to their new products?
      Fuck 'em, another brand name to avoid.

    3. Re: Nest biggest problem is Google by Anonymous Coward · · Score: 0

      You call that debunked? "Google only collects data when it's related to safety?!"

      I can only surmise that really does indeed mean every time the ignition is cranked, because that's exactly the case that could be made.
      Look at how far they stretch "Don't be evil", a much more direct commandment.

    4. Re:Nest biggest problem is Google by Anonymous Coward · · Score: 0

      They're thinking, "Hey, this service is actually costing us money for no benefit to us, so let's shut it down." I doubt they're actually bricking the hardware. They're probably shutting down a cloud service that key components of the hub depend on. Most likely it's the control logic. So the hub can still talk to your lights, but it has no idea what to do with them without the cloud service coordinating activities.

      This sucks for people that bought a Revolv hub, but it's the inevitable outcome for any home automation product that depends on cloud services for major features. It's the exact reason I refuse to buy many of the popular HA products on the market.

    5. Re:Nest biggest problem is Google by Anonymous Coward · · Score: 0

      In very recent news, Blizzard releases an update to Diablo 2 for this 16 year old game to better work on modern operating systems and hardware. They even operate Diablo 2 multiplayer servers to this day, the use of which never cost users a single red cent above and beyond the initial price of the game.

      Google could have easily devoted a few tens of developer hours to make an Android app which would replace the servers' functionality on an old phone, or even release some source for a community to at least have the opportunity to do the same. But, no, they pulled an Eric Cartman...

      Google missed with the Alphabet restructuring. They should have just renamed themselves Gypped and been done with it.

  7. only the paranoid survive by sittingnut · · Score: 1

    do no evil, my foot!
    observe actions not words.
    that means do not trust any of the big tech corps, nor their over hyped mediocre products, nor their vague public stances and pronouncements. if they can make even one cent profit, they will sell you.

    1. Re:only the paranoid survive by GuB-42 · · Score: 1

      do no evil, my foot!

      Do not yell at your foot, it only does what you tell it to do.
      You a responsible for all bad actions committed by your foot.

    2. Re:only the paranoid survive by sittingnut · · Score: 1

      i see that you are limited to your literal mind. even bots do better than that.

    3. Re:only the paranoid survive by Anonymous Coward · · Score: 0

      Tell me more about limited to your literal mind.

  8. im doing nothing of the sort, actually. by nimbius · · Score: 5, Insightful

    Firstly: to anyone who owns a nest and is counting their fleeting blessings that this will never happen to them, see you on the front page in a few years.

    now, for the rest the slashdotters. stop with the internet of things, synergy of disruptive technology, cloud based "AAS" marketing hootenany and put the cool-aid back. These companies have no vested interest in anything but their shareholders. when Sergei buys a new island, when Tim buys a new ultra-yacht, when Satya or Ballmer or Gates or whoever runs the redmond money choo choo these days buys a new public school system and turns it into a mandatory code camp you can be sure they dont care about you or any of the products you use. Kindle, Nest, Facebook, and Google all exist solely to capitalize on your inability to understand your role as the product of these services, not the consumer. putting it "in the cloud" or buying into a "sharing economy" or whatever some ginned up marketing thirty-something spun across her blog is just fancy buzz jargon for giving up freedom.

    You cant recall my books just because a publisher rubs you the wrong way, because they sit on my shelf after I buy them. You cant recall my email because some sender became non-commital about it, because it lives on my server now. And you can spin it all you want, but you cant do anything about the fact that I use a VPN and adblocker when I surf your "free" wireless. I dont get to experience your SRVFAIL redirection landing page because my DNS queries are my own. And until this cloud based abortion you call the future takes my rights and freedoms into consideration, I'll just exist as one more user you cant track, cant optimise, and wont target properly whos "experience" is "degraded" because I chose something besides serfdom on the internet I was promised would revolutionize the future youre slowly ruining.

    --
    Good people go to bed earlier.
    1. Re:im doing nothing of the sort, actually. by 110010001000 · · Score: 2

      That will last only so long. Eventually you will need to connect to the Internet only using "approved" devices. It is coming.

    2. Re:im doing nothing of the sort, actually. by Anonymous Coward · · Score: 0

      Except if Nest kills their servers, the devices will still be perfectly functional thermostats.

    3. Re:im doing nothing of the sort, actually. by ooloorie · · Score: 1

      Firstly: to anyone who owns a nest and is counting their fleeting blessings that this will never happen to them, see you on the front page in a few years.

      So what alternatives do you suggest? If there was something like the Nest or Revolv based on open source software and self-contained, I'd be happy to use it. But I don't know of anything like that.

      The fact is that most people who buy Nest or Revolv (and I have bought devices like that) understand that these devices have a lifetime of a couple of years, after which they are likely going to be unsupported or obsolete. That's why in the real world, hardware gets depreciated. If you expect stuff to last longer than that, the problem is with your expectations, not the stuff. The fact is also that there doesn't seem to be any money in creating something better. But if you think people are willing to pay for a standalone solution and you can make a business of it, by all means, go for it and found a company that creates such products! I'd be your first customer, provided it works and provided it is reasonably usable.

    4. Re:im doing nothing of the sort, actually. by omnichad · · Score: 1

      True, but when the battery's limited lifespan ends, you'll have to go looking on eBay for some obscure NiMH battery pack, while Nest wants you to just drop $250 for a new Thermostat.

    5. Re:im doing nothing of the sort, actually. by Anonymous Coward · · Score: 0

      NEST won't get bricked - they're spying devices, Revolv hubs didn't have the capability to spy on customers so they were not within the NEST business model.

    6. Re:im doing nothing of the sort, actually. by GlennC · · Score: 1

      So what alternatives do you suggest?

      Here's one solution...http://www.homedepot.com/p/Economy-Heat-Cool-Manual-Thermostat-CT31A/100400017

      A fancier option is...http://www.homedepot.com/p/Lux-Digital-Mechanical-Thermostat-with-Light-DMH110-010/204356282

      I see no reason to have my thermostat connected to anything other than power and HVAC.

      --
      Go on, citizen, stamp the vote card. R or D, your choice.
    7. Re:im doing nothing of the sort, actually. by epine · · Score: 1

      That will last only so long. Eventually you will need to connect to the Internet only using "approved" devices. It is coming.

      Last time I looked my bottle of stupid pills had a tiny inscription written on the bottom: May refuse to swallow.

      I think for you, bifocals would be a timely investment.

    8. Re:im doing nothing of the sort, actually. by Nethemas+the+Great · · Score: 1

      Nest and their ilk have their origins here. If you want the sexy package and no nerdy electrical/software engineering work, you buy Nest. If you want to geek out and spin the solution yourself you build from X10.

      --
      Two of my imaginary friends reproduced once ... with negative results.
    9. Re:im doing nothing of the sort, actually. by wyHunter · · Score: 1

      How can you say that? Provide proof that what he said isn't coming.

    10. Re:im doing nothing of the sort, actually. by Anonymous Coward · · Score: 0

      So what alternatives do you suggest?

      The nerd way would be to bu a raspberry pi and a relay shield and build your own. I've never seen a nest, but t sounds fairly trivial.

    11. Re:im doing nothing of the sort, actually. by ooloorie · · Score: 1

      If you want the sexy package and no nerdy electrical/software engineering work, you buy Nest. If you want to geek out and spin the solution yourself you build from X10.

      I used to have lots of X10 equipment. The problem with X10 isn't that it requires a bit of work, the problem is that it isn't very reliable.

    12. Re:im doing nothing of the sort, actually. by ooloorie · · Score: 1

      The reason to switch to smart, connected thermostats is that they give the same level of comfort with much less energy usage. That is, they can determine when to heat the home based on when you are going to be there. Now, maybe you don't care, but other people do.

    13. Re: im doing nothing of the sort, actually. by Anonymous Coward · · Score: 0

      Except it is well known that the presence detection doesn't really work.

      Other than that, great point.

    14. Re:im doing nothing of the sort, actually. by toddestan · · Score: 1

      There's always the slightly less smart, offline, programmable thermostats that can do basically the same thing once you've set them up.

    15. Re:im doing nothing of the sort, actually. by ooloorie · · Score: 1

      There's always the slightly less smart, offline, programmable thermostats that can do basically the same thing once you've set them up.

      Really? They are going to know when I'm on my way home? They are going to know how long my commute takes? Whether I decided to go shopping or out on a date? Whether I decided to stay a day longer on vacation?

      If you think that a "slightly less smart, offline, programmable thermostat" works as well as an Internet connected one, you must lead a very boring life and utterly lack in imagination.

    16. Re:im doing nothing of the sort, actually. by Rakarra · · Score: 1

      How can you say that? Provide proof that what he said isn't coming.

      That's not how debating works.

    17. Re:im doing nothing of the sort, actually. by wyHunter · · Score: 1

      Debating without facts to back it up is merely "he said, he said"

  9. The Nature of Beast by transami · · Score: 4, Insightful

    It is amazing to me how bad of a company Google actually is, and yet there is so little repercussion. But in retrospect it becomes increasingly clear. Google is just the next Microsoft. Due to the complexity of computers the entrenched OS player(s) simply has too much power to run rough shod over their customers, and there is nothing anyone can really do about it.

    --
    :T:R:A:N:S:
    1. Re:The Nature of Beast by Anonymous Coward · · Score: 0

      Power corrupts and absolute power corrupts absolutely. It's not because anyone is inherently evil but rather how human nature responds to the circumstance. This is why we need anti-monopoly laws and to keep money out of politics.

    2. Re:The Nature of Beast by Nethemas+the+Great · · Score: 1

      Please help me understand how discontinuing a product is evil? Why should a company be forced to spend resources to perpetuate the life of legacy products indefinitely? It goes beyond impractical.

      This current rant is framing things as if Google is intentionally pushing a command/code to your devices to disable what would otherwise work forever. This isn't even close to accurate. Nest, Revolv, and their IoT kind depend upon more than the installed physical hardware to function. They depend upon web services that Google has decided to no longer sink money into. This is little different from cellular service providers that shut down their analog, or 2G (e.g. AT&T Dec. 31st, 2016) service. They're not bricking your phone by sending malicious commands to it. They're ceasing the flow of electrons to the service component. That service is part of the product and it would be unreasonable to expect it to be propped up indefinitely regardless of what marketing speech was used.

      --
      Two of my imaginary friends reproduced once ... with negative results.
    3. Re:The Nature of Beast by toddestan · · Score: 1

      Well, the thing is, Revolv promised lifetime support for their products. Google bought them, so Google assumed that liability. So, that's the why. Of course, the big loophole is what the "lifetime" of the product is, but some of these products are only 2-3 years old, which seems awfully short. So yes, this is an evil move by Google in my book.

  10. This is why / I like DIY by hughbar · · Score: 1
    Sorry about the 'couplet'. Yet another reason (with price, privacy and ethical concerns about UK taxes) that I prefer, slightly amateur, roll your own, home-automation rather than hooking up with the big providers.

    It looks a lot less slick, but it's functional and will only leak information that I choose to the wider intertubes. Also, it's pleasant to talk to and share some community with other like-minded anoraks (geeks, I think in the US). So it's Pi, Perl (yes, I do it for a rather meager living) and X10 (I am hoping to phase that out this year) and upgrades, enhancements at my own rhythm. I actually got burnt by Meraki: http://www.dslreports.com/show..., a while ago, not quite the same thing but hard lesson learnt. As the first post said, so concisely:

    Oh, fuck it. Be evil and a jackass.

    but not in my house...

    --
    On y va, qui mal y pense!
    1. Re:This is why / I like DIY by silas_moeckel · · Score: 1

      Off the shelf is fine just insure that it works with no internet access at all. My Vera does just fine the rest no so much.

      --
      No sir I dont like it.
    2. Re:This is why / I like DIY by JaredOfEuropa · · Score: 1

      As an intermediate solution that requires less work and knowledge, go with a solution that does not require the cloud. This can be proprietary or open, for example there are loads of devices available for Zigbee and Z-wave, and there are a few hubs for these standards that do not require the cloud. They will continue to work even if the company changes tack or goes under. Just be very careful with firmware upgrades (remember Philips Hue?), and preferably choose a solution that lets you roll back to older firmware. Also be careful with solutions that require smartphone apps: if you get a new phone, that app you relied on may suddenly be no longer there.

      What goes for IoT goes for a lot of other things too: do NOT use the cloud unless you absolutely have to... or when you feel the convenience is worth the risks. And the risks go beyond continuity, there's privacy and security to consider as well.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    3. Re:This is why / I like DIY by Hognoxious · · Score: 1

      just insure that it works with no internet access at all

      How much are the premiums?

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    4. Re:This is why / I like DIY by istartedi · · Score: 1

      This is why I like pulling the curtains back to let the Sun in--both literally and metaphorically. The literal curtain pulling won't happen unless I'm there, but I really don't care if the house is bright and warm when I'm not there because I'm not there. Of course metaphorical transparency is good too, and let's hear it for low-tech solutions that have worked for thousands of years and not putting transistors in things just because we can. Speaking of which, what does this have to tell us about the alleged "green" factor in home automation tech. I submit that when it comes to the home, you're better off flipping switches yourself in almost all cases, since these things are vampire devices that are built using a fabrication process known to be rather toxic.

      --
      For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
  11. "own". by Anonymous Coward · · Score: 1

    Google is intentionally bricking hardware that I own.

    That word "own". I don't think it means what you think it means.

    You don't "own" your Nest thermostat. You don't "own" your iPhone. You won't "own" your future self driving car.

    If you want to own things, you have to buy things you can own. If you buy things that are owned by someone else after you fork over the money, well... that's on you.

    1. Re:"own". by Anonymous Coward · · Score: 0

      Well you own the hardware. It's the software that gets you. Software needs better protections for end users.

  12. WTF? by Larry_Dillon · · Score: 3, Insightful

    It should only be OK to brick the devices if they refund the purchase price. Otherwise, it's theft.

    --
    Competition Good, Monopoly Bad.
    1. Re:WTF? by Anonymous Coward · · Score: 0

      No, it's not theft. It's vandalism.

    2. Re:WTF? by Anonymous Coward · · Score: 0, Insightful

      It should only be OK to brick the devices if they refund the purchase price. Otherwise, it's theft.

      It's neither theft nor vandalism.

      The device is not getting bricked.

      The device has ZERO onboard capability, so it has to have a remote server do all of the work for it.

      The company that made the device, and these servers stopped selling them a couple years ago.

      The company who bought the name of the maker of these devices has decided that since there is nothing paying for these servers, because no more devices are around to sell, and there hasn't been in years, it's time to turn those servers off.

      The customer who willingly buys such a product is the problem, not the company who bought a company who used to sell a device.

    3. Re:WTF? by Anonymous Coward · · Score: 0

      You "buyer beware" clowns always make me laugh

    4. Re:WTF? by Anonymous Coward · · Score: 0

      You're right, people should blindly buy anything for sale no matter how horrible it is.

    5. Re:WTF? by Anonymous Coward · · Score: 0

      The only way a bricking of a device is acceptable is if the device is a free piece of service, for which the contract ends. Additionally in such a situation, the provider should take care of the recycling of the units for free, and provide the possibility of obtaining the free, new solution with their "upgraded" service experience as fast as Google AI:ly possible (see what I did there?).

    6. Re:WTF? by Anonymous Coward · · Score: 0

      I would actually lean more on the side of intentional destruction of personal property.

  13. That word doesn't mean what you think it does by Registered+Coward+v2 · · Score: 3, Interesting

    "Lifetime" in a commercial sense is shorthand for "as long as we care to support the product" rather than "as long as the product works." The FTC, for example, lists 3 different interpretations of the term.

    --
    I'm a consultant - I convert gibberish into cash-flow.
    1. Re:That word doesn't mean what you think it does by freeze128 · · Score: 1

      Along with a statement of warranty, what we need now from companies trying to sell us IoT things is a legal document claiming that they will not sell the company for X number of years. If they do sell, then breech of contract!

    2. Re:That word doesn't mean what you think it does by Anonymous Coward · · Score: 0

      The right to maintain and fix needs to be guaranteed.
      If a manufacture doesn't support your device you should have your ownership and usage rights guaranteed.
      My brother in law has an awesome 1969 GTO convertible and a friend of the family has and old Model T Ford both still run and and the can get after market parts to keep them running.
      But as several farmers have found out if it has software controlling it your are screwed and at the heartless mercy of the manufacture and that six figure peace of farm equipment you are depending on for your livelihood just becomes a large useless sculpture in your field.

    3. Re:That word doesn't mean what you think it does by ooloorie · · Score: 3, Insightful

      Along with a statement of warranty, what we need now from companies trying to sell us IoT things is a legal document claiming that they will not sell the company for X number of years. If they do sell, then breech of contract!

      Who do you think is going to pay for that extended availability, other than the consumer? That means that instead of buying $200 Nest thermostats that may or may not work for a few years, everybody is now forced to pay $500 for the same hardware just so that the company accumulates enough reserves to live up to the support guarantees you want to impose. And for what? Because economic illiterates like you don't understand how the real world works? And, of course, that still doesn't protect you from bankruptcy, technological obsolescence, or key employees leaving.

      When you "buy" a $200 consumer device, you don't "buy" something in the sense of real estate. What you buy is maybe 20 months of prepaid service at $10/month. It's actually the same for most other things you buy: hammers, houses, cars, keyboards, computers, blenders, etc. That's why hardware gets depreciated. In fact, even with real estate, given taxes, you don't really "buy" it, you just pay a lot of points on a long term lease. Furthermore, when you buy a novel consumer device, there is always the risk that it won't work at all, or that it will last less long than you think. Again, caveat emptor.

      So, start living in the real world and stop proposing harmful fixes for things that aren't problems for most people.

    4. Re: That word doesn't mean what you think it does by Anonymous Coward · · Score: 0

      So in your 'real world' the fact that absolutely NONE of that is spelled out in purchase terms, or that we don't call buying a product in a store 'renting' it or the fact that your $x for $y months of service is just bullshit you made up things are just great, right?

      The point here to us grown-ups is that in commerce words mean things, and these companies are attempting to redefine terms without reprecussions. Many of us are disinclined to allow that. Fools like you need to rationalize your own lack of intelligence in getting ripped off all the time.

    5. Re:That word doesn't mean what you think it does by Anonymous Coward · · Score: 0

      You would think people would understand that after what happened with all the "Free email for life!" providers.

    6. Re:That word doesn't mean what you think it does by Anonymous Coward · · Score: 0

      "When you "buy" a $200 consumer device, you don't "buy" something in the sense of real estate. What you buy is maybe 20 months of prepaid service at $10/month. It's actually the same for most other things you buy: hammers, houses, cars, keyboards, computers, blenders, etc."

      My hammer wasn't $200 and is 20 years old. House is 100 years old. Cars are 11 and 41 years-old. Keyboard is 7 years old and only $10. Newest computer is only 3 years old but the 7 year-old secondary stills works fine anyway. Of course a $200 light switch should only last a couple years........

      Hell my underwear lasted longer than their glorified light switches :O

    7. Re:That word doesn't mean what you think it does by Anonymous Coward · · Score: 0

      Look, it's really not that hard: you divide the purchase price by the expected life in months and you get the monthly cost. Then you decide whether it's worth it. For a house, the expected life is about 20 years. For a car, it's about 10 years. For a hammer, it's about 50 years. For a French dinner, it's about an hour. Get the picture? When you buy something, you have to take into account its expected usable lifetime.

      Is a glorified light switch worth $10/month to you? Who knows. If it's not worth it to you, don't f*cking buy it, instead of whining about how the product should have been designed differently.

    8. Re: That word doesn't mean what you think it does by ooloorie · · Score: 1

      So in your 'real world' the fact that absolutely NONE of that is spelled out in purchase terms

      It is spelled out in the purchase terms: you get free service for the lifetime of the product, i.e., for as long as the product is commercially available. There are no guarantees beyond that.

      The point here to us grown-ups is that in commerce words mean things, and these companies are attempting to redefine terms without reprecussions. Many of us are disinclined to allow that. Fools like you need to rationalize your own lack of intelligence in getting ripped off all the time.

      Fools like you need to learn to read.

    9. Re: That word doesn't mean what you think it does by Anonymous Coward · · Score: 0

      Expected life of a house is 20 years? Where do you live, district 9?

  14. Autonomous cars... by Moof123 · · Score: 3, Interesting

    Wait till their short attention span runs out and your 8 year old Alphabet car gets bricked rather than maintained. We need less of this fly by night tech in critical and long term installations.

    1. Re:Autonomous cars... by Pascal+Sartoretti · · Score: 1

      Wait till their short attention span runs out and your 8 year old Alphabet car gets bricked rather than maintained. We need less of this fly by night tech in critical and long term installations.

      This is why I will never buy an autonomous car.

      No problem however in renting one, like a taxi.

    2. Re:Autonomous cars... by Anonymous Coward · · Score: 0

      That's what the powers that be want: to make everything a service they can take from you if you step out of line.

  15. Not clear on the technology by Locke2005 · · Score: 5, Insightful

    Explain to me again why a home automation device that simply turns my lights on and off requires a company-owned server on the internet to operate?

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
    1. Re:Not clear on the technology by Anonymous Coward · · Score: 0

      Explain to me again why a home automation device that simply turns my lights on and off requires a company-owned server on the internet to operate?

      It shouldn't, it's a horribly designed product that isn't even for sale anymore, and hasn't been in a couple years, so the current owner is turning those company owned servers off because there is zero possibility of making any money from leaving them turned on.

    2. Re:Not clear on the technology by kwerle · · Score: 1

      Firewalls and VPNs.

    3. Re:Not clear on the technology by Anonymous Coward · · Score: 1

      My best guess is that to create the device at the desired price point you can't cram enough processing power into it to actually provide all the features you want. Same reason that Siri or Google Now can't do a whole lot without a network connection. My wemo will respond to a physical switch like any normal light switch internet connection or not, but if you want to schedule things or trigger over from another device then you've got to talk to the server. In my experience, I've not seen many app developers who consider that a device would be anything but connected to a network. My phone is in a network black hole for 9 hours every work day, and I've had several problems with applications I would like to use that just give up without a network connection (a lot of them don't even do so gracefully).

    4. Re:Not clear on the technology by Holi · · Score: 1

      No, the owner of the servers is sending out one last update that intentionally breaks hardware you own. Somehow I see this biting them in the ass, hard.

      --
      Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
    5. Re:Not clear on the technology by Anonymous Coward · · Score: 0

      And that is everything that is wrong with the internet. Not just the internet of things, but the whole shebang. Everything ends up centrally hosted because people are scared of hosting their own services (technically difficult, lack of provision of static IPs and a security risk). But central hosting puts you in exactly this dependency on the hosting provider continuing to do the hosting.

      Perhaps IPv6 will solve the static IP issue: there appear to be places where you can get a free, static IPv6 address already. But some kind of standard tool that could configure home routers to allow specific source IP addresses to punch through to specific destination addresses / ports while leaving everything else as secure as possible would be a godsend for those people for whom doing all that manually isn't an option.

    6. Re:Not clear on the technology by bluefoxlucid · · Score: 1

      Explain to me how shutting down that service is "bricking the device".

      Where were the headlines when Nintendo bricked the Wii?

    7. Re:Not clear on the technology by acoustix · · Score: 5, Insightful

      Explain to me again why a home automation device that simply turns my lights on and off requires a company-owned server on the internet to operate?

      I ask this question all of the time. It's happening everywhere and nobody really seems concerned that they have no control over the product they purchased or that a 3rd party is controlling items in their homes/businesses, or that a 3rd party has access to their networks and data.

      IMO, that is exactly wrong with people today. Nobody cares about their own property, including their identity. They blindly follow the crowd to the cloud. All in the name of simplicity and coolness.

      --
      "A plan fiendishly clever in its intricacies"- Homer Simpson
    8. Re:Not clear on the technology by silas_moeckel · · Score: 1

      You can cram an awful lot of processing power into something pretty cheaply. The reason they are cloudifying stuff is for rent seeking plain and simple. You can do everything but speech recognition on a rpi.

      I have a garage door controler, I can use it locally via an API to get it into my HA controler or I can pay something a month to use there phone app. Same thing for my alarm panel. I've got a lot of devices in my HA and yet only openhab needs to talk to the internet (phone integration mostly).

      --
      No sir I dont like it.
    9. Re:Not clear on the technology by ooloorie · · Score: 1

      No, the owner of the servers is sending out one last update that intentionally breaks hardware you own. Somehow I see this biting them in the ass, hard.

      No, the owner of the servers are simply turning off the servers.

    10. Re:Not clear on the technology by Anonymous Coward · · Score: 0

      My time is worth more than my privacy and both parties through different channels have made sure that I don't have enough money to not trade it for time instead of my privacy. I keep hearing one side or the other saying just let us a little deeper in to those pockets and we'll pull out the other party's hand.

    11. Re:Not clear on the technology by Anonymous Coward · · Score: 0

      The primary function of the Wii, a home console still works just fine. I'm sure there's some fine print somewhere that absolves Nintendo from providing online services (and the apps that depend on them) indefinitely.

    12. Re:Not clear on the technology by Hentes · · Score: 1

      Because this isn't a home automation device, this is an IoT device. And IoT works by connecting all your devices to the internet because the control logic is in the cloud.
      There is no technical reason to do so (it's not like you couldn't remote access a home based solution if you really wanted to turn the lights from somewhere else), but companies are heavily pushing it because it gives them control and data to mine. It also fits nicely into the "sharing economy" buzz.

    13. Re:Not clear on the technology by Chrontius · · Score: 1

      On /.

    14. Re:Not clear on the technology by shutdown+-p+now · · Score: 1

      The definition of IoT only requires the devices to be addressable on the Internet (so that they can communicate with other arbitrary devices). It does not imply that control logic is in the cloud. Many existing solutions do that, but it can have its own logic, or be managed to a local server, and still be an IoT device.

    15. Re:Not clear on the technology by TangoMargarine · · Score: 1

      Some people care. It's just that they're usually called hackers and pirates, and tend not to buy overly-priced, orgasmic consumer goods that the market tends to target at people.

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
    16. Re:Not clear on the technology by Rakarra · · Score: 1

      Everything ends up centrally hosted because people are scared of hosting their own services (technically difficult, lack of provision of static IPs and a security risk)

      Well in the "old days" of the early 2000s and mid-late 90s, the games industry learned the hard way that getting people to run their own game servers was a pain in the ass. The "good" online gaming experiences came from the companies that ran their own online game services and didn't require that gamers' computers talk directly to each other. Diablo 2 was great for firewalls and ip masquerading because all it required was one specific TCP port to be opened on the machine of whomever was hosting. Most other games required some weird, sometimes unpublished, arbitrary list of UDP ports, and this was always, always a total PITA to set up. A number of games asked the hosting computer for its IP address and sent that to the remote computer for that remote computer to use as the address to connect back to -- doesn't work if the hosting computer thinks its address is 192.168.1.1! Things got worse and worse using ISP-supplied firewalls and routers and now just about every game that has some sort of online play does -not- require that server be hosted inside the household network. And it shouldn't, because it's begging for even most attack vectors to open up.

      That's one of the downsides to ipv6 -- maybe it'll open up more holes in the network again for attackers to worm their way in.

  16. “Intentionally Bricked” by Aaden42 · · Score: 3, Informative

    TFA & other stuff I’ve read on this accuse them of taking an affirmative action to destroy the hardware, IE “intentionally bricked.” Reality is that they’re turning off servers that the hardware needs to function. Net effect to the consumer is the same, but the inflammatory language is inaccurate.

    If Google sent down a kill packet or firmware update that was intended to ruin a piece of hardware that would otherwise continue to function as-is if they hadn’t done so, that’s “intentionally bricked.” If they shutdown a server farm that consumers aren’t paying any on-going fees to make use of, that’s a different thing. Google has an obligation to not destroy something you bought, but they’re not obligated to keep providing you free server time.

    ”Google bricked my RSS reader when they shutdown Google Reader.”
    ”Google bricked my email client when they stopped giving email on Google Domains away for free.”
    ”Google bricked my IDE when they turned off Google Code.”
    ”Google LITERALLY killed me when they discontinued Google Health.”

    Basically what I’m trying to say is read the fine print and check your entitlement. You chose to pay money for a product that was dependent on someone else’s charity to keep working. You backed the wrong horse.

    If you can’t smash everything it needs to work with a hammer, you don’t own it.

    1. Re:“Intentionally Bricked” by Anonymous Coward · · Score: 0

      If you can’t smash everything it needs to work with a hammer, you don’t own it.

      Interesting how that applies to one's own free will, implying that we are all in fact slaves to Alphabet corp.

    2. Re:“Intentionally Bricked” by Anonymous Coward · · Score: 0

      Seems Microsoft is taking on the "Embrace, Extend, Extinguish" from Microsoft but can't even be bothered with the extend part.

    3. Re:“Intentionally Bricked” by bluefoxlucid · · Score: 2

      The difference is if we say, "Google is continuously making outlays of cash to hold up a service which consumes power and IT resources and generates zero revenue, and now they want to turn it off," it sounds like we're making unreasonable demands asking for free service forever. If we say, "Google is destroying shit we paid $200 for!", it sounds like Google is evil.

    4. Re:“Intentionally Bricked” by Anonymous Coward · · Score: 0

      And yet we still treat Steam as if it's the best thing that ever happened to gaming.

      EXACTLY the same situation. Steam could kill any game you bought from them at any time. So far they haven't, but who knows what will happen in ten years when they get bought out by some other corporation without the same commitment to the users.

      That kind of product activation is despicable, underhanded, and downright immoral. No exceptions.

    5. Re:“Intentionally Bricked” by Anonymous Coward · · Score: 0

      So, if they're NOT intending to actually brick the devices, then they'll be releasing the source to the device firmware under suitable terms, won't they? Alphabet certainly won't be needing it themselves, so why not give the users the ability to modify their devices for ongoing usability? The primary answer to "why not" will, of course, be "greed" cloaked in various euphemisms.

    6. Re:“Intentionally Bricked” by wbr1 · · Score: 1, Insightful

      If you can’t smash everything it needs to work with a hammer, you don’t own it.

      So, since I cannot smash gas stations and the petroleum industry with a hammer I do not own my car?

      --
      Silence is a state of mime.
    7. Re:“Intentionally Bricked” by Gadget_Guy · · Score: 2

      Net effect to the consumer is the same

      ...and suddenly your entire post becomes an exercise in pedantry. The hardware will stop working. Whether it be by a signal being sent or a signal not being sent, it still prevents the hardware from doing what it used to do the day before. The customer will be just as pissed about their expensive systems just seem to die.

      If you think that using the term "bricked" is inflammatory, you probably don't want to hear the language that will be used by the Revolv customers when the central part of their home automation stops working. If Google didn't want to "provide free server time", then perhaps they shouldn't have bought the company in the first place!

    8. Re:“Intentionally Bricked” by SlaveToTheGrind · · Score: 5, Informative

      Basically what I’m trying to say is read the fine print and check your entitlement. You chose to pay money for a product that was dependent on someone else’s charity to keep working.

      The not-so-fine print at the time of purchase actually said "Free lifetime service subscription." That sure sounds like an a liability the parties would have had on their radar when valuing the acquisition. In fact, after the acquisition was complete, Nest reiterated the commitment: "For existing customers, the service will continue to be available and we will continue to offer customer support."

      Reasonable people thus might well view the ongoing service as something more along the lines of a contractual obligation rather than an "entitlement" or "charity."

    9. Re:“Intentionally Bricked” by Anonymous Coward · · Score: 0

      Steam could kill any game you bought from them at any time.

      False.
      "games that require steam DRM to function" != "games that use steam for certain functionality (workshop for mods, multiplayer lobby, ...) but otherwise function without it" != "games distributed via steam"

    10. Re:“Intentionally Bricked” by Aaden42 · · Score: 1

      You might want to look up the legal definition of "lifetime" with respect to warranties, promises of future service, etc.

      Hint: There isn't a legal definition of that word in those contexts.

    11. Re:“Intentionally Bricked” by Aaden42 · · Score: 1

      signal not being sent

      Gross over simplification. The device will cease to work because Google will no longer pay for hardware, power, bandwidth, staff, etc. necessary to maintain a server farm to provide online services which the device uses. They're not obligated to continue to spend that money forever any more than they're obligated to continue providing Gmail free of charge forever.

    12. Re:“Intentionally Bricked” by radarskiy · · Score: 1

      Google chose to take a flat fee for an ongoing service. They backed the wrong horse.

    13. Re:“Intentionally Bricked” by Aaden42 · · Score: 1

      Those are merely the most convenient method to keep the car you own running.

      You're free to build a wood gassification rig and modify the engine to run on that. You're free to modify it to run on high-proof alcohol and refine your own. In theory, you could strike oil on your own property and refine it in small scale to make your own gasoline. All options inconvenient and expensive, but possibly legal with certain safety and environmental restrictions to contend with.

      You're probably not free (due to DMCA reverse engineering restrictions) to modify your Revolv to build your own version of their server architecture.

    14. Re:“Intentionally Bricked” by Anonymous Coward · · Score: 0

      You chose to pay money for a product that was dependent on someone else’s charity to keep working. You backed the wrong horse.

      Welcome to Circuit City! Be sure to check out our wide selection of DIVX movie rentals.

    15. Re:“Intentionally Bricked” by AF_Cheddar_Head · · Score: 2

      The service wasn't free of charge. Users paid $300 for lifetime support and purchased a product for real money with the understanding that the servers would remain in place to support the product. Oops sorry we changed our minds about those servers and nope not refunding any of your money.

      On the other hand users didn't pay a cent for GMail.

      See the difference?

    16. Re:“Intentionally Bricked” by Anonymous Coward · · Score: 1

      We're saying "We paid $300 for a $20 device, with the understanding that most of that $300 was paying for the lifetime service".

      They're saying "We got your money already, and since we're not getting a continuous stream of other peoples' money anymore, we're not going to honor our promise to you".

    17. Re:“Intentionally Bricked” by SlaveToTheGrind · · Score: 1

      You might want to reread my post.

      Hint: I didn't say anything about there being a "legal definition," and whether there is or isn't really has no bearing on what I did say.

      Bonus hint: Courts can (and often do) interpret contract language that doesn't have a "legal definition," based on the expectations the language would have created in the mind of a reasonable person under the circumstances. I'd love to hear your reasoning as to why a reasonable consumer would/should understand the language "free lifetime service subscription" to mean "we'll keep the server up as long as we feel like it."

    18. Re:“Intentionally Bricked” by Aaden42 · · Score: 1

      They did indeed receive "lifetime" support. The product's lifetime has come to an end.

    19. Re:“Intentionally Bricked” by Aaden42 · · Score: 1

      The meaning of lifetime is settled law. Without an explicit statement of what it means, it means nothing. The user agreement has been satisfied legally. Customers don't have to like it, but they're unlikely to prevail in court.

    20. Re:“Intentionally Bricked” by Anonymous Coward · · Score: 0

      You forgot the part about being just an unfrozen caveman lawyer.....

    21. Re:“Intentionally Bricked” by SlaveToTheGrind · · Score: 1

      The meaning of lifetime is settled law. Without an explicit statement of what it means, it means nothing.

      Citation badly needed. And preferably to the "settled law" you mentioned, as opposed to something like your rather strained interpretation of the summary of a Consumer Reports article.

    22. Re:“Intentionally Bricked” by Aaden42 · · Score: 1

      The retained the legal right to determine what "ongoing" means. They own the horse. They chose to shoot it and turn it into glue.

    23. Re:“Intentionally Bricked” by Anonymous Coward · · Score: 0

      Learn to spell "shut down," dammit.

    24. Re:“Intentionally Bricked” by Anonymous Coward · · Score: 0

      Basically what I'm trying to say is read the fine print and check your entitlement.

      Buying something with a lifetime warranty and expecting it to not be shut off by the company: Now considered entitlement.

      Basically what I'm trying to say is "Fuck you."

    25. Re:“Intentionally Bricked” by TangoMargarine · · Score: 1

      In fact, after the acquisition was complete, Nest reiterated the commitment: "For existing customers, the service will continue to be available and we will continue to offer customer support." [archive.org]

      So either

      A) these Nest guys were just plain lying, or
      B) they were making a promise they should have known they couldn't keep if Google decided otherwise, or
      C) they used weasel wording and counted on customers to misinterpret their statement in their (Nest's) favor.

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
  17. IoTOBSE by Hognoxious · · Score: 3, Insightful

    Internet of Things Owned By Somebody Else.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  18. Maybe I'm just retarded... by Anonymous Coward · · Score: 0

    ...but until right now I've never heard of Revolv, it sounds like this thing is running an OS that the user has no control over, and requires internet connectivity to function even if it's controlling a device that would be reachable over LAN.

    Why would anyone feel like they have the right to be upset after being stupid enough to purchase such a product?

    1. Re:Maybe I'm just retarded... by Holi · · Score: 1, Funny

      Ask those buying Nest products right now.

      --
      Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
  19. Time to sue Google by Khyber · · Score: 2

    California Code 1793.03(b) states:

    (b) Every manufacturer making an express warranty with respect to
    an electronic or appliance product described in subdivision (h), (i),
    (j), or (k) of Section 9801 of the Business and Professions Code,
    with a wholesale price to the retailer of one hundred dollars ($100)
    or more, shall make available to service and repair facilities
    sufficient service literature and functional parts to effect the
    repair of a product for at least seven years after the date a product
    model or type was manufactured, regardless of whether the seven-year
    period exceeds the warranty period for the product.

    Every Nest owner should be suing the fuck out of Google in a class-action suit in California right now.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    1. Re:Time to sue Google by Anonymous Coward · · Score: 0

      Why? The devices are not going to be damaged.

      They require access to a remote server to function.

      The remote servers are being turned off because the company that made the device no longer exists.

      ----------------

      Picture World of Warcraft going "buy to play" instead of subscription based, then Blizzard going out of business and selling their games to Company X, then a couple years go by without Company X being able to sell any more copies of the game (because no more exist in this hypothetical) or develop any more content for it so they decide to turn the World of Warcraft servers off because of zero money coming in but tons going out to pay for electricity and bandwidth.

      That's essentially what is happening here.

    2. Re:Time to sue Google by ZorinLynx · · Score: 1

      >They require access to a remote server to function.

      This seems to be becoming the case for nearly everything.

      One of the reasons I bought into the Philips HUE lighting system is that it requires no remote servers. Everything operates locally. We need more products like this rather than crap that breaks when the Internet is not available or the manufacturer retires the product line.

    3. Re:Time to sue Google by Khyber · · Score: 1

      "regardless of whether the seven-year period exceeds the warranty period for the product."

      Try using some critical thinking.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    4. Re:Time to sue Google by Anonymous Coward · · Score: 0

      "shall make available to service and repair facilities
      sufficient service literature and functional parts to effect the
      repair of a product"
      Try using some reading, all of the functional parts are still going to be functional.

      It will still be able to receive power from a power source.
      It will still have a radio that talks to a wifi router.

      That is all the device does, it turns on and tell a wifi access point "send this data to server X, let me know if we get something back" everything else is done for it by a different device (the remote server) that the customer does not own and will likely never even see. A remote server doing work for a client is not a "functional part".

    5. Re:Time to sue Google by Khyber · · Score: 1

      "all of the functional parts are still going to be functional."

      Except it requires data from another server to FUNCTION. That you are not getting access to that server means that ONE PIECE will not be functional - the PURPOSE OF THE DEVICE is considered part of the function, for all intents and purposes in law.

      Try going to court over this shit - I have, and won.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    6. Re:Time to sue Google by TheGratefulNet · · Score: 1

      class action? you sure you aren't prohibited and must, instead, use ARBITRATION ??

      the corps have us. they created new laws to insulate themselves from the fallout and they have started to declare unofficial war on us, slowly, like cooking a frog..

      it really is hard, being a geek and watching the normies continue to flock to apple, google et al, and yet they never learn their lessons. they get screwed time and time again and yet they have been programmed by the media to keeep thinking that next time will be different!

      --

      --
      "It is now safe to switch off your computer."
    7. Re:Time to sue Google by Anonymous Coward · · Score: 0

      I'm going to disagree and say it's functionality is
      1. turn on
      2. wait to receive data

      The unit hasn't been sold since 2014, none of them are under warranty.

      Google is at most obligated to allow people until 2021 (seven years from last sale) to be able to mail units to them that can neither turn on nor wait to receive data, and be billed for parts and labor, because the devices are not under warranty.

      Needing to make repair of functional parts available != needing to make repair of functional parts available for free.

      If any customer would be able to "win" about this Google would have some horrible lawyers to not indicate that the function of the device is "be on, wait for data".

      Whether or not there exists any data to be received is not a fault of the device, which is what the customer purchased.

      People with "lifetime updates / service" are getting just that, all of the service and updates that exist now or ever in the future, Garmin/TomTom have been getting away with the same thing for years with "lifetime map updates" by the manufacturers simply not releasing map updates, people are getting all one / zero of the map updates that ever existed for that specific unit forever.

    8. Re:Time to sue Google by DamnOregonian · · Score: 1

      That was also something I looked at when I decided to go HUE.
      Sadly, they then decided to intentionally disable the HUEs ability to interact with other Zigbee LL bulbs.
      Bulbs that were otherwise completely compatible- just to pitch a rent-seeking "Friends of Hue" platform to bulb manufacturers.
      They disabled the crippleware feature after intense outcry, but I'm still now a little worried that I backed the wrong horse in the HA arena.
      I have since began working on my own Zigbee HA/LL hub using open hardware and software... Surprisingly easy, as almost all of the hardware required and protocol information can be found.. Hardest part is trying to find a good mobile interface... I'm not terribly excited by OpenHAB.

    9. Re:Time to sue Google by Holi · · Score: 1

      I am certain when they were purchased people were sold features beyond "turning on and waiting for data". They were sold a device that controls their lights or thermostat they have every right to expect it to continue, especially when the purchasing company publicly states it will:

      What happens to my Revolv service?
      For existing customers, the service will continue to be available and we will continue to offer customer support. However, Revolv will not be made available to new customers.

      --
      Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
    10. Re:Time to sue Google by Khyber · · Score: 1

      You need to understand legal trickery.

      Here, I assert that I have standing despite not having purchased one of these products, because their violation of a group of people's rights also happens to be a violation of my rights, whether or not I'm directly involved, my rights are still at risk.

      Since I have not purchased one of these units, I'm not bound to their agreement. Since I have standing because my rights are being violated even by proxy, I may sue.

      From there, I can bring other people affected by this, including the people that bought the Revolv product, into the lawsuit. I can go past the arbitration because it does not apply to me and I am the class lead.

      This legal system is twisted and you have to think in a similar manner.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    11. Re:Time to sue Google by TangoMargarine · · Score: 1

      Here, I assert that I have standing despite not having purchased one of these products, because their violation of a group of people's rights also happens to be a violation of my rights, whether or not I'm directly involved, my rights are still at risk.

      I am extremely skeptical of this explanation, but I'm not a lawyer, so feel free to give it a shot. I'd be interested to hear what happens.

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
    12. Re:Time to sue Google by Rakarra · · Score: 1

      Except it requires data from another server to FUNCTION.

      But there's nothing damaged, so the California Code doesn't cover it. Whether it works or not is going to be different from whatever the legal definition of "damaged" is in court.
      The Code does not say that the device must operate with the same functionality that it had the day you got it.

  20. More IoT crap ... by gstoddart · · Score: 2

    Tony believes he has the right to reach into your home and pull the plug on your Nest products

    So, we buy the product, and they just decide when they'll kill it off, and they'll do it by remotely destroying it?

    Yeah, enjoy your IoT bullshit, where other people decide what happens to products you purchase, decide they can do it without recourse, and just do it remotely.

    Fuck that. This is yet another reason why this whole IoT thing is a completely terrible idea. If I bought it, it's MINE, not yours. Unless you plan on compensating for it, or replacing it, YOU do not get to destroy it.

    And if they can reach in and destroy it, they're a hack or two away from someone else being able to do it just for the hell of it.

    "Your friendly reminder that without open standards, you're not "buying" smarthome hardware, you're renting it."

    Nope, I'm neither buying it nor renting it ... because I'm not interested, because I don't trust the competence of the manufacturer, and now because you simply can't trust them to not be assholes.

    Sorry, but unilaterally bricking a piece of consumer hardware is a dick move, and it basically says you don't give a crap about your customers. I sincerely hope this makes people realize they shouldn't give a crap about Nest.

    Destroying someone else's property should be illegal. Oh, wait, without a bullshit EULA, it would be.

    --
    Lost at C:>. Found at C.
    1. Re:More IoT crap ... by Lumpy · · Score: 1

      Way to over-react without having a brain there or even bothering to read past the headline....

      they are shutting off the service, the product will still work perfectly..... except it requires the service. If the company was actually HONEST they would release the firmware as open source and let the community take over. Sadly most companies are not honest and will not do anything like that.

      --
      Do not look at laser with remaining good eye.
    2. Re:More IoT crap ... by gstoddart · · Score: 1

      Way to over-react without having a brain there or even bothering to read past the headline....

      Oh do kindly go fuck yourself, okay?

      I read TFA, and I've read the archive.org thing.

      TFA says:

      What happens to my Revolv service?

      As of May 15, 2016, Revolv service will no longer be available. The Revolv app won't open and the hub won't work.

      The product most certainly WILL NOT WORK PERFECTLY. In fact, it won't work at all.

      The Archive.org of the company website said:

      Free lifetime service subscription

      I define lifetime as "as long as I still have the product", not when the company arbitrarily decides the lifetime has ended and the product no longer still functions.

      Oooh, the product works fine, but it relies on the service, and there's no service so therefore there's no product. But the product works just fine. Yeah, right.

      Sorry, but you can cram that bit of semantic bullshit up your ass until your ears bleed, because what they've said is "the product you bought will no longer work because we said so". You can't claim the product still works the company straight up says it won't work.

      This is exactly the problem with this IoT shit. You're dependent on them to not suck at security and to keep the service running. If they're incompetent you get hacked, and if they're bastards you no longer have a product.

      This is yet another reason why I have no interest in any product which relies on the vendor to keep a service running to let me use the product, and why I will never buy any of this IoT shit. I'm not prepared to have some asshole say my fridge no longer works because they've decided to stop supporting it and I should buy a new one.

      And I'm not willing to accept the intellectual bullshit that a product which no longer works "will still work perfectly", because that's a complete fucking lie. It works just fine, except it no longer does anything is some horseshit lie I'd expect from someone in marketing, and if that's you, well, then you really are full of shit.

      --
      Lost at C:>. Found at C.
    3. Re:More IoT crap ... by Lumpy · · Score: 1

      I see overreacting without thought is your normal operation....

      got it.

      --
      Do not look at laser with remaining good eye.
    4. Re:More IoT crap ... by gstoddart · · Score: 1

      I see being an idiot who apologizes for corporations being assholes and pretending like losing all functionality is the same as still working is your normal operation.

      You're the one who made the stupid claim the product still works perfectly even though the product will no longer work at all.

      Do you have a different set of facts to support the product still works? Or is all you have being a snide asshole?

      --
      Lost at C:>. Found at C.
    5. Re:More IoT crap ... by Anonymous Coward · · Score: 0

      Is there enough of a community to keep it alive? This is the first I've heard of a Revolv Hub & an internet search didn't result in many links so I'm doubting that there were many users.

    6. Re:More IoT crap ... by Rakarra · · Score: 1

      I think the parent poster is shying away and ending the debate because you're using offensive terms like "snide asshole," "cram that bit of semantic bullshit up your ass until your ears bleed," and "kindly go fuck yourself."

      Is that the sort of approach you take to your coworkers? To your relatives when you visit or any you live with? Why is acting like you're rabid and foaming at the mouth acceptable when the other person is a stranger located hundreds of miles away? Why is that considered okay?

      Lumpy was right, getting annoyed is one thing, but this is gross over-reaction.

  21. Reflections on Trusting Trust by Thud457 · · Score: 2

    Sure, it has three leads and looks like a transistor, but how do you know what's inside?
    It probably works just fine as a transistor while you're awake and only connects to Guangdong when you're sleeping.

    you're welcome...

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

    1. Re:Reflections on Trusting Trust by Anonymous Coward · · Score: 0

      That's just the "Trust" part.

      The "Trusting Trust" would be when you put the thing under an electron microscope made in China, and the darn 'scope shows you an ordinary transistor.

  22. Damnit! by Anonymous Coward · · Score: 0

    First, "Correct Horse Battery Staple" now "Alphabet's Nest To Deliberately Brick Revolv Hubs" - every time I come up with a good passphrase made from random words somebody goes and publishes it!

  23. Just like TiVo by Anonymous Coward · · Score: 0

    TiVo did something similar last year. They won't activate a Series 3 TiVo HD XL that was inadvertently deactivated. The notice of this is buried on their website, and not even visible when you look to obtain service. Nor is it in any of the messages on said TiVo HD XL before or after they updated it, including taking it from Active in good standing to Deactivated.

    TiVo's solution was to try and sell me a Bolt, or Roamio Pro (with discounted lifetime service.)

    Let me get the lube.

  24. I've had X-10 home automation for over 35 years... by QuietLagoon · · Score: 4, Insightful
    ... and it still is working fine. There are no external dependencies required for my home automation system to continue working as it has done over those 35+ years.

    .
    The problem with home automation nowadays is that you have to rely on "the cloud" or some company to continue to support the product.

    As we are seeing with Revolv, such a reliance is a significant disadvantage.

  25. Purposeful bricking or shutting down the servers? by Anonymous Coward · · Score: 0

    I could be wrong, but my guess is that this is a whole lot less "purposeful bricking" and more a case of people foolishly buying an internet based appliance who's company is now being dissolved. Its a little like buying some satellite TV hardware and then getting ticked when the company goes out of business and you're left with hardware with no purpose. If you read carefully a lot of these "control your X from your phone" have no direct connection to the control device in your home, your phone talks to some servers out on the cloud and then the cloud connects to the device and issues the command.

  26. New Motto by Anonymous Coward · · Score: 0

    Do Evil

    1. Re:New Motto by Anonymous Coward · · Score: 0

      Do Evil

      More like: Do Know Evil.

      So it's phonetically the same.

  27. Not Deceptive at all. by Lumpy · · Score: 1

    Free lifetime means free for the lifetime of the product.... that product's life is about to end.

    TiVo and others have fucked over consumers with their "lifetime" promises, nothing new here.

    --
    Do not look at laser with remaining good eye.
    1. Re:Not Deceptive at all. by Anonymous Coward · · Score: 0

      Ming The Merciless' wedding vows come to mind. ;)

    2. Re:Not Deceptive at all. by naughtynaughty · · Score: 1

      Tivo doesn't promise lifetime service, they offer service for a flat fee for the lifetime of your hardware with the lifetime of your hardware being how long your hardware continues to work. When it breaks, your lifetime service ends.

      What Nest/Google is saying is that the lifetime service ends whenever they decide, nothing to do with whether your hardware is still working. That's not service for the lifetime of your hardware, that's service for however long Nest/Google wants.

    3. Re:Not Deceptive at all. by omnichad · · Score: 1

      And standalone GPS units with free "lifetime" map updates.

  28. So that you remain a steady stream of income by waspleg · · Score: 1

    or else. Clearly.

    The mistake you made was thinking that your requirements were the ones that mattered to them.

    I expect this Nest shit to harvest as much and as intimate of data about you as possible in the most invasive way possible to bombard you with ads. Because just like Facebook, you're not their customer, businesses trying to stuff your face with said ads are.

    Luckily I have 0 interest in home automation after seeing the X 10 shit in the 90's.

    1. Re:So that you remain a steady stream of income by 140Mandak262Jamuna · · Score: 1

      You laugh at X-10. But the wily pop under from X10 is the one that made so many people to learn how to download and install firefox and then install the pop-up blocker. Without the douchbaggery of X10, firefox would have languished.

      --
      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    2. Re:So that you remain a steady stream of income by Anonymous Coward · · Score: 0

      He's talking about the protocol, not the camera.

    3. Re:So that you remain a steady stream of income by 140Mandak262Jamuna · · Score: 1
      Thanks, i did not know

      Not knowing what Im talking about never stopped me, why start now? Who knows if I know nothing and not be shamed by it, may be I could run for the presidency ...

      --
      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    4. Re:So that you remain a steady stream of income by TangoMargarine · · Score: 1

      Now the window manager?

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
  29. An an IT Guy... by Anonymous Coward · · Score: 0

    all of this IoT gives me serious pause. My wife and I have agreed that we will never allow Internet-connected devices in our house outside of mobile phones and laptops. I don't want my fridge -- or any appliance -- connected to the Internet. Sure, I get that some people think that having their fridge alert them to their being low on milk or the cheese is bad, or whatever, is a good idea. I like being human and all the foibles that come with that humanity. I see the Internet as a tool to get and share information. I don't want it thinking for me. I don't want suggestions from AI. My digital thermostat is good enough. I don't need or want Google or any other multinational seeing when I'm home or anything else. It's bad enough my bank knows what they know. I'm not a Luddite, but I simply think there is a threshold whereby crossing it leaves us less in control.

  30. Central servers by Anonymous Coward · · Score: 0

    Dumb home, the reason this issue exists at all is because everyone has a boner for central servers. This is crap as an infrastructure but it's great for controlling your customers.

  31. Simple minor misunderstanding. by 140Mandak262Jamuna · · Score: 1
    Most customers assumed "lifetime free upgrade/support" to mean the lifetime of the device. Common misunderstanding. What they meant was lifetime of the company that was offering the upgrade and support.

    Corporations are people, my friend. With all the rights and privileges including, free will and religious faith. But they are special people who can't be jailed, who can transfer all the assets to another coporation people, keep all the liabilities, and declare bankruptcy and dodge it all. Welcome to Coporation People, People Version 2, the reimagined bug fixed version of stupid people.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  32. Stallman is right by james_shoemaker · · Score: 2

    if you don't have the source and the ability to compile that source into working binaries, you don't actually own it.

  33. Free to reverse engineer?? by stwf · · Score: 1

    Someone please correct me (I wasn't worried about that not happening). But doesn't the DMCA allow for a home brew software updates in the case of no longer supported hardware? The Resolv box seems very nice and functional. I am looking forward to a legal home-brew solution to make this a great platform now that google has gotten out of the way...

    1. Re:Free to reverse engineer?? by Anonymous Coward · · Score: 0

      to be fair all it was doing is sending and receiving specific data. If you were to capture that data and figure out the commands that were sent and received you could have spoofed the revolv server on your own and redirected the outgoing traffic to where ever your own service. The issue is ALL the commands may not be known, and the time to learn them is running out, that is unless Alphabet doesn't just open source the firmware.

    2. Re:Free to reverse engineer?? by stwf · · Score: 1

      I guess I was thinking someone could get the thing booted off a linux disk and figure out how to address the various radios. Then build support from the ground up.

      the problem with just spoofing the server is that your iphone apps would also have to be spoofed and that might prove to be more difficult. Right? I never owned one but I thought you needed an app to control it.

  34. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 0

    That is only partially true. You can still buy all the gear yourself and run it all inhouse. But the massmarket aren't willing or able to do that and just want boxed solutions and from the companys perspective clouds are better.

  35. stupid by ooloorie · · Score: 2

    If you believe that something like Revolv will keep working forever and ever, that's just foolish. Of course, devices like this often stop functioning after a few years, either because the company decides to move on to different products, or because it goes out of business, or because it gets acquired. (The phrase "free lifetime service" doesn't mean your lifetime or the hardware lifetime, it means "lifetime as we define it".)

    However, just because this is common and legal doesn't make it a good idea. This is a stupid PR move on Google's behalf. Keeping the hardware working could only cost them a couple of developers, they'd get useful feedback, and they could send customers a 50% off upgrade coupon when they come out with their own next-generation device, by which time the Revolv radios will probably be obsolete anyway and people will be itching to upgrade.

    1. Re:stupid by naughtynaughty · · Score: 1

      Lifetime service means the lifetime of the service?

      I'd wish a company good luck arguing that circular meaning in court. Free service as long as we offer it isn't lifetime service.

      Lifetime service for the lifetime of the hardware was what XM offered, pay a fee for lifetime service with lifetime defined clearly as however long your device lasts. If it breaks, your lifetime service expires.

    2. Re:stupid by ooloorie · · Score: 2

      Lifetime service means the lifetime of the service?

      They didn't offer "lifetime service", they offered "free lifetime service"; that is, as long as the service is offered, it is free.

  36. You paid for it but don't own it. by Anonymous Coward · · Score: 0

    All our devices are belong to us!
    You don't own that device you just paid for.
    IoT devices and most software controlled devices smart TV's etc. lack needed consumer protections, privacy guarantees and security.
    So if a manufacture decides they don't want to support a device you paid for they can just disable your device remotely bricking it flushing the money you spent on it.
    If a manufacture can do it hackers can do worse.

  37. It is a difficult problem, in general. by sbaker · · Score: 1

    Any product that requires a client/server approach is vulnerable to this.

    But even with open standards, if the server gets unplugged, you have to find another server. Maybe if you're a geek and have access to documentation and source code - you could set up another server - but for John Q. Public - they're not going to be able to do that. Even accessing the config data inside the device and telling it to go to a different server URL would be a major issue for 99% of people.

    It's not really a new problem - we've had video games where people paid money to get the code, but the server "went away" subsequently. But IOT gear is much more likely to fall afoul of it than for most other products - and people are likely to be much more upset when a physical object is bricked than if some piece of software stops working.

    It's hard to know how to handle this kind of problem. Designing products that don't require a server would be ideal - but there are plenty of cases where that's a ridiculous idea.

    --
    www.sjbaker.org
    1. Re:It is a difficult problem, in general. by markjhood2003 · · Score: 1

      The Roku SoundBridge comes to mind. It was an iTunes DAAP client, requiring only a very simple setup to stream songs from an existing iTunes installation. But it was too difficult for the average consumer. Roku had better success with an Internet-radio focus on later versions of the SoundBridge, but they didn't really hit the jackpot until they expanded into video streaming.

  38. All hail X-10 (the product, not the company) by Anonymous Coward · · Score: 0

    I've been using X-10 devices to autoswitch my lights for many years. Recently, my old Radio Shack X-10 controller became erratic, and I searched for an alternate technology that doesn't require blasting holes in my network security model and that doesn't transmit my usage data to Heaven-only-knows-whom (meaning, among other things: No requirement for access to the Internet, and no silly smartphone apps to switch my lights on from across the country).

    I ultimately circled right back around to the X-10 technology. Not as sophisticated as the more modern offerings, but simple, inexpensive, and fairly secure. I wound up buying third-party X-10 hardware, and the system will work for another number of years.

    As for the X-10 company and their sleazy practices, well, the less said the better.

  39. Users are idiots by h4ck7h3p14n37 · · Score: 1

    Companies do this because consumers are too stupid to configure the devices.

    By having the device connect to home base the user doesn't have to know how to look up their IP address or configure dynamic DNS. The user registers the device during initial setup with the provider, then whenever they use the smartphone or web app they connect to the provider's server which redirects them to the device in their home.

    Some devices don't require an Internet connection and can operate over the local network. If you know how to setup a VPN then you can connect to the devices over the Internet, but once again, the target consumer probably has no ability to do this themselves so they use a central service as a proxy.

  40. The dependency on the cloud by Midnight+Thunder · · Score: 1

    This also shows the dangers of having a device depend on the cloud for its functionality, where the servers are run by a single private entity. As the summary indicates open standards can help, but so is the ability to be independent of cloud servers that are outside your personal network.

    Hopefully someone will crack these or that Google will open source the device software. The cynical side of me has more faith in the former.

    As for lifetime guarantees, there are no such thing, since in reality it translates to: life time warranty on the condition we don't get bought out.

    --
    Jumpstart the tartan drive.
  41. Soo... by Anonymous Coward · · Score: 0

    Now that my computer is out of warranty does that mean there are techs otw to smash it with a hammer? wtf? really? On that precedent what's stopping microsoft from bricking every non win10 OS out there?

  42. Re:I've had X-10 home automation for over 35 years by QuietLagoon · · Score: 1

    ...X-10 didn't exist until 1999 - that's 27 years for you....

    Google is your friend. X10 has been around since the 1970's.

    .
    From The History of X-10

    ...In 1978, after several years of refining the technology, X10 products began to appear in Radio Shack stores. Shortly thereafter, X10 products appeared in Sears stores. A partnership with BSR was formed, known as X10 Ltd, and the BSR System X10 was born. The system at that time consisted of a 16 channel Command Console, A lamp module, and an Appliance module. Soon afterwards came the Wall Switch module and the first X10 Timer. ...

  43. Yay! The Internet Of Things by JustAnotherOldGuy · · Score: 1

    Yay! The Internet Of Things That Are Quickly Abandoned And No Longer Work!

    "*SMACK* Please sir, may I spend another $300 on a gadget that will deliberately be made useless as soon as the warranty expires? Thank you sir! *SMACK*"

    Yes, let's all dance around and worship the Internet Of Things That Suckers Buy, because companies really don't give a shit about YOU. Your money, well, they care about that but once they have it, "Fuck you!"

    --
    Just cruising through this digital world at 33 1/3 rpm...
  44. Re:HA HA HA... ON YOU!!! by Anonymous Coward · · Score: 1

    LOL, as if open source has a better support record.

  45. Out of Warranty means you can still use it. by jellomizer · · Score: 1

    If it out of Warranty, it means you can still use it. However they are not responsible after that period for any defects in the product. This is true with software.
    So if I have software that is out of Warranty, I can still use it, however if there is a security flaw, or problem with it, it would be fair of me to not expect the company to give me a free patch, or upgrade.

    Now if I purchased the product via a contract, or as a service, once my term period of service has ended, it would be fair game for the company to cancel the service, if they no longer want to continue.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  46. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 0

    X-10 didn't exist until 1999 - that's 27 years for you.

    Over 35 years my fucking ass.

    1999 was 27 years ago?

    Anyway, X10 exists since 1975.

  47. Re:I've had X-10 home automation for over 35 years by GroovyTrucker · · Score: 1

    X-10 didn't exist until 1999 - that's 27 years for you.

    Over 35 years my fucking ass.

    Do a little research...Radio Shack had this in the 80s.
    https://en.wikipedia.org/wiki/...

    --
    I can be moderated as Inciteful...
  48. I have had X-10 since 1979. by jabberw0k · · Score: 3, Informative

    "In 1978, X10 products started to appear in RadioShack and Sears stores." (X-10 history). N.B. profanity does not help your case.

    1. Re:I have had X-10 since 1979. by Khyber · · Score: 0

      That's talking about a protocol, not a company. The COMPANY registered in the USA is X10 Wireless Technology, Inc. an American subsidiary of a Hong Kong-Bermuda company best known for marketing wireless video cameras using controversial pop-under advertisements. It was founded in 1999 in Kent, Washington.

      And it's the ONLY thing anyone thinks of when X-10 is mentioned. Quit being a disingenuous tool.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    2. Re:I have had X-10 since 1979. by Not-a-Neg · · Score: 2

      We're talking about actual products, get your head out of your ass:

      "Pico refined the technology over the upcoming years and in 1978 the first X10 components started to appear in Radio Shack stores. Radio Shack was already a very large electronic retailer with stores scattered all over the United States which helped to make the X10 technology known to tech savvy users."

      Source: http://buildyoursmarthome.co/h...

      --
      -==- Buy a Mac and leave me alone!
  49. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 1

    The internet disagrees with you:

    http://home.planet.nl/~lhendrix/x10_history.htm
    https://en.wikipedia.org/wiki/X10_(industry_standard)

  50. The New Alphabet: A is for.... by Roger+W+Moore · · Score: 1

    arsehole, B is for bastard, C is for...

  51. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 1

    Ummm . . .
    https://en.wikipedia.org/wiki/...

    Began in 1975, Pretty sure I had units in the the late 80s . . .

  52. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 0

    Ummm . . .

    https://en.wikipedia.org/wiki/X10_(industry_standard)

    "X10 was developed in 1975 by Pico Electronics of Glenrothes, Scotland, in order to allow remote control of home devices and appliances. It was the first general purpose domotic network technology and remains the most widely available."

    Pretty sure I had units in the late 80s . . . .

  53. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 0

    This is the reason I am not interested in most of home tech that is coming out today. I want a self contained product, that will keep working even if the company goes belly up and won't be collecting data on my household. If they want to offer cloud extras fine.

  54. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 0

    X-10 didn't exist until 1999 - that's 27 years for you.

    Over 35 years my fucking ass.

    Hmmmmm then why could you buy X-10 products in the 70s from ratshack?

  55. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 0

    X10 has been around since the 70's
    https://en.m.wikipedia.org/wiki/X10_(industry_standard)#History

    Your ass is probably thinking of the company X10 Inc.

  56. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 0

    X-10 didn't exist until 1999 - that's 27 years for you.

    Over 35 years my fucking ass.

    Try 1974...

  57. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 1

    Sold in Radio Shack stores in 1978... https://en.wikipedia.org/wiki/X10_(industry_standard)

  58. This is why you don't do business with Google by WaffleMonster · · Score: 1

    I've learned my lesson the hard way implement a Google APIs or use a Google service and poof gone the next day. Don't do business with Google. Don't depend on Google anything or be prepared to be fucked over without warning.

    Vendors are increasingly under the delusion they can treat their customers like shit now that they have all the power and control all the strings with their cloud bullshit. But really all that happens customers get fucked over once, learn from the experience never to return.

    1. Re:This is why you don't do business with Google by JustAnotherOldGuy · · Score: 1

      I've learned my lesson the hard way implement a Google APIs or use a Google service and poof gone the next day.

      True, and sadly also true of just about any 3rd-party service that some other process relies on.

      One of my sites used to rely on another site for some IP-to-Geo lookups. The other site disappeared without warning one day and so of course my service failed as well.

      I learned my lesson and started hosting the IP records myself. I have to update them from time to time, but that's a minor annoyance compared to waking up and finding that my site has crashed because I relied on a 3rd-party site to do some of the heavy lifting.

      --
      Just cruising through this digital world at 33 1/3 rpm...
  59. Does the device require Nest servers? by naughtynaughty · · Score: 1

    The moral of the story is if your device won't operate standalone and requires someone else's server to operate then you are at risk either of having your device rendered useless or being turned into an expensive dumb device.

    DropCams would be on that list, I wouldn't buy one specifically because they deliberately tie them to their server. At some point every current DropCam is going to be bricked. In a throwaway society where technology is rapidly advancing that might be acceptable to a lot of people. Other people aren't going to be interested in being on a 5 year replacement cycle for all their smart devices.

  60. Re:I've had X-10 home automation for over 35 years by Anonymous Coward · · Score: 1

    What the fuck are you on about? The X-10 domotics protocol was created in 1975.

  61. Re:I've had X-10 home automation for over 35 years by Thud457 · · Score: 1

    Hey, some of us are reading from the year 2026.

    Oh yeah, that reminds me, make sure not to put your Tesla in autonomous mode June 17th, 2023. Wow, that was a mess.

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  62. you don't control squat by Anonymous Coward · · Score: 0

    the state can turn your car into useless junk by simply denying you a registration, you "own" it, but it's not in your control

    the house and property you "own" can be capriciously removed from your control and possession and turned over to donald trump for a new golf course

    stop pretending you "control" or "own" anything, you have stuff because society allows you to have it

    1. Re:you don't control squat by skids · · Score: 1

      the state can turn your car into useless junk by simply denying you a registration

      But I can still make a mad dash for the border in it. And get all my stuff out of the glove compartment. Or sell it to someone who can register it.

      What's really the issue here is that the average consumer has no clue as to the risk being taken on by a cloud product scheme, and thus has no way to compare competing products, so normal market pressures that would force companies to limbo at least under the "complete asshole" bar are rather absent.

      Even the dumbass tech-fetishist modern consumer will eventually get sick of being repeatedly smacked in the forehead, but it seems to be taking a very long time these days and that market maturity gets harder to reach with the increasingly novel nature of modern products.

  63. Video summary by sjames · · Score: 1

    See this

  64. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  65. Re:I've had X-10 home automation for over 35 years by omnichad · · Score: 1

    1999 - that's 27 years for you.

    Why, do they have multiple personalities and are counting their time cumulatively?

  66. You're running Linux I presume? by erapert · · Score: 1

    Everyone who agrees with parent should consider looking into running Linux full-time-- if they aren't already.

    1. Re:You're running Linux I presume? by CanadianMacFan · · Score: 3, Informative

      No thanks. Did that for a decade and I go tired of running multiple OSs. I have nothing against Linux. I was even a system administrator for Linux for a few years looking after the servers for a government website. My preference for the desktop is the Mac and I've moved onto doing development for the iOS and Mac environment.

      That being said I do have a nice Synology NAS at home where I run my own file server, DNS, mail server, web server, and BitTorrent Sync client. It's also connected to the Internet via a VPN and all my computers on my home network use it as a proxy. I have my torrent client running on there. There are plenty of other options that can be added such as media servers. It's a really nice box and saves me from looking after another machine. All I had to do was install the drives, turn it on, and configure how I wanted the RAID set up. Yes, I paid for the convenience but I've had it 4 or 5 years and not had a problem with it, except my drives filling up.

  67. Re:HA HA HA... ON YOU!!! by skids · · Score: 1

    It's kinda hard for open source to do worse than bricking the entire device fleet intentionally, actually. You might have to isolate the device from threats to unpatched security holes, but you'd still be able to run it.

    Good to see Google by any other name can still be relied on to continue yanking rugs out from underneath users. I was worried I wouldn't get my monthly schadenfreude fix anymore.

  68. Internet of Things by Anonymous Coward · · Score: 0

    The Internet of Things falls into a few categories:
    1) Devices that are to be used against you.
    Example: The "Smart Meters", which form a 'mesh' network, and can be turned off remotely to 'save power', etc. Expect them to first be 'voluntary', and then 'manditory'.

    2) Devices that function like the extension of the supermarket loyalty card.
    Example: The "Smart refrigerator" which keeps track of your diet, what's inside, and what your ordering from the supermarket. All helpfully passed onto 3rd party marketeers. You are the product being sold.

    3) Devices that monitor you for 3rd parties.
    Examples: Smart TVs & Consoles. The smart device watches you, while you watch it. I've read that some refuse to work if they are unplugged from the internet (I think one example was LG TV). I've also read that the manufacturers have worked on image recognition, so they can keep track of who comes & goes during which program segments, to help tailor the audience for advertisers.

    Obviously, I'm a Luddite, and have none of these devices. But I also don't believe that my personal life is any business of an uninvited 3rd party, nor do I believe that when I purchase an appliance, it's the right of the manufacturer to maintain control of it.

  69. That's not debunking. by denzacar · · Score: 1

    In fact, they confirm that they ARE collecting data.
    While literally pulling a TV trope with that "we do not collect the data...such as throttle position, oil temp, and coolant temp" bit.

    Instead, data gets collected "only when it enhances driver safety or enables an important user experience, such as using GPS for mapping".
    So basically, data gets collected only all the time.

    --
    Mit der Dummheit kämpfen Götter selbst vergebens
  70. BULL by Anonymous Coward · · Score: 0

    Nest states that it can take a couple years for a home owner just to recoup the money they paid for the product.

    Absolutely nobody expects a 'money saving' product to become unsupported just as it is starting to meet its advertised role of saving money.

  71. Even worse, App does not work without their server by Anonymous Coward · · Score: 0

    Even worse, the App does not work without their server, so even if you can prevent them to disable the hub, you will not be able to use it when they switch off their servers. http://support.revolv.com/knowledgebase/articles/502271-ios-app-update-v2-0-133-feb-17-2015

    Unrelated, Google is financially harming a lot of Google Maps users by routing them on purpose over (in many cases slower) toll-roads and making it more difficult (and therefore dangerous) to exclude toll-roads, this is going on for almost three years! :
    https://productforums.google.com/forum/?#!msg/maps/hZOHMzSgFyo/_oK7BZrvIwAJ

  72. Re:I've had X-10 home automation for over 35 years by Khyber · · Score: 1

    https://en.wikipedia.org/wiki/...

    X10 Wireless Technology, Inc. was an American subsidiary of a Hong Kong-Bermuda company best known for marketing wireless video cameras using controversial pop-under advertisements. It was founded in 1999 in Kent, Washington.

    This is the x10 anyone thinks about. Not the missile system, not a Swedish train, or even Oak Ridge (of which X-10 was its designation.)

    Every fucking last one of you try to use some fucking logic.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  73. IoT ain't evil by Sloppy · · Score: 1

    stop with the internet of things

    No. IoT is totally orthogonal to all this As-A-Service nonsense. You could just as easily say "stop with the spreadsheets" since there already exist people who use Google Docs for that. "Stop with the music," since there are some people streaming from Spotify instead of their locally stored collections.

    It's obvious that you have already spotted the absurdity of the twisted marriage between the tech and the idea "but it needs to be in our company's control, rather than in the user's control." So look at IoT through that same lens.

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  74. Z-Wave X10, in my experience. by Chrontius · · Score: 1

    I switched from X10 to a combination of Zigbee and Z-Wave (with a long period of “nothing” in the middle) because of X10’s poltergeists waking people up with lights and radios no less than 20 times in a week. Any WAF it had - and it had accrued quite a head of steam by that point - died an ugly death.

    Fortunately, Zigbee and Z-Wave are open standards; if I want to, I can kick together a home automation hub out of a Raspberry Pi and keep using everything I own except the wi-fi power strip (which was free, so I can only bring myself to care so much) and Quirky’s prototype garage-door sensor. (It’s a solid product - shame they went belly-up.)

    I’m irked that I mistook a Lutron dimmer for Z-wave; Caseta wireless may be Homekit-enabled, but it’s expensive and proprietary to Lutron. It has its own remote, however, and that’s the only way it gets used, so no big loss.

    I had a big X10 investment, and had just bought a bunch of in-wall switches, but there was no combination of housecode and device range that didn’t get trampled by somebody else nearby, or someone’s (electrically) noisy blender (commutated motors and universal (AC/DC) motors are renowned for the amount of electrical noise they produce) or smart meters, or whatever. It never got better, and when I tried to use them again five years later, the poltergeisting started again within three hours.

    Z-wave, by comparison, has been bulletproof, and my only regret was that I went with that one Lutron module instead of a similar Z-wave box.

  75. TiVo series 1 service wasn't so limited by Anonymous Coward · · Score: 0

    For a long time when TiVo was selling "lifetime service" for the original Series 1 devices they did not qualify it as "lifetime of the device". TiVo has learned their lesson and *now* are more appropriately specific about the scope of the service at time of sale and the failure of Nest to be that honest when they bought Revolv makes it very reasonable for device owners to feel screwed over.

    TiVo series 1 owners who bought the non-restricted lifetime service also feel screwed over because TiVo's only offered remedy was to transfer their non-qualified lifetime service *once* to newer HW but only if they agreed to downgrade their service into "lifetime of the device". You can reasonably disagree whether TiVo offered adequate compensation for breaking the original contract, but at least TiVo was honest enough to admit that the contract existed -- Nest / Google is breaking a contract and lying that no contract existed.

  76. Re: Intentionally Bricked by gordguide · · Score: 1

    Those are merely the most convenient method to keep the car you own running.

    You're free to build a wood gassification rig and modify the engine to run on that. You're free to modify it to run on high-proof alcohol and refine your own. In theory, you could strike oil on your own property and refine it in small scale to make your own gasoline. All options inconvenient and expensive, but possibly legal with certain safety and environmental restrictions to contend with.

    You're probably not free (due to DMCA reverse engineering restrictions) to modify your Revolv to build your own version of their server architecture.

    Let's agree to keep it simple.

    Best Answer: Diesel. Runs on almost any fuel oil including vegetable oil, although petroleum-based fuel oils are easy to refine; it's definitely DIY-able if need be.

    Next Best Answer: Alcohol would be the gasoline-powered alternative fuel, requires a doubling of the fuel:air ratio but that's it.

    No need to go any more exotic than the above two, which cover ... let's see here ... oh, yeah, there it is .... ALL of the petroleum powered vehicles on the planet.

  77. Smells like... by Anonymous Coward · · Score: 0

    I smell a Glass-action lawsuit! :) Hahahha because Google and Glass... get it?

    I'm sure this wouldn't be as funny if I'd bought one of these "smart" doohickies. Good thing I didn't waste my money on... whatever the hell this thing is about to used to have been able to do but shortly won't be able to anymore.

  78. Dependence on cloud is evil by Anonymous Coward · · Score: 0

    This..
    All of these fancy thermostats (Nest, Ecobee) and home automation systems (Lutron) have an essential cloud component, if only to provide the UI on your smart phone. If you have no internet service (or it's interrupted), then your automation stops working (or, at least, reverts to something fairly primitive).

    Oh, an ice storm took out the phone lines, so your Nest can't remember to turn on the heat so your pipes don't freeze? Too bad. That's really not a very common problem in Silicon Valley, so we didn't design for it, but isn't it cool how we can get real time temperature data for lots of people and monetize that big data?

  79. IOTPBSE by Anonymous Coward · · Score: 0

    Internet of Things Pwned by Somebody Else

  80. P2P indexer by Anonymous Coward · · Score: 0

    You do bring up an interesting thing though.

    So many of these search engines are removing things from the indexes because some butthurt fruitloop decided it was bad and needs to be removed.

    There is a P2P search engine, in fact probably many, out there.
    YaCy is one of those search engines. But on the same angle as with Tor, there is a chance that it could crawl something bad, like child porn, or terrorists websites, which you can guarantee would be used against people.
    I don't know if YaCy was encrypted in any way, it was ages since I looked at it.

    But sadly, since it is just some random thing and not by a company, it hasn't got the resources like Google, Microsoft and others.
    It hasn't got the coders to write smart searching systems, it hasn't got the natural language parsers, or context-aware searches.
    Some would prefer that. Ever since Google changed their search to natural language bullshit, the search system has gotten way less useful, and I don't think you can even DO advanced searches any more where you can put logical operators in to your search. It certainly doesn't seem like it.