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Dell To Sell To Retailers

dmarx writes "The Boston Globe reports that Dell, which has heretofore sold only through its website, direct to consumers, will now sell generic computers to dealers. This marks a shift in Dell's business model."

194 comments

  1. Duuuude by ChiChiLagero · · Score: 0, Flamebait

    Will that annoying idiot still advertise for them?

    --
    I'm a legend in my own mind....
    1. Re:Duuuude by Anonymous Coward · · Score: 0

      Of course!

      "Dude, you're getting a white box with some parts in it...that's everything i've been trying to get you not to buy, but hey... who cares about Dell quality? It's just about Dell money!!!"

    2. Re:Duuuude by rockwood · · Score: 2, Insightful
      It would seem as though a good percentage of you missed the overall picture concerning Dell's hated "Dude" - And that is EVERYONE knows him. The same goes for the micro-mini machines with that guy who talked to fast.. and Crazy Eddie.. screaming out prices so loadly you'd sometimes mute the TV.

      Market tradegies typically indicate that a person must see, hear, think of (or in any type, come across) your comapny name or product 22 times before they will potential switch to you service or product. And the 'Dude' - "Steve" just stuck one more memory in your head.. Dell !

      I'm sure that Dell's move to supply a generic model to retailers can and does have a more broad plan of attack then may be seen at first. Even if the end effect is jsut to have you think, hear and come across their name once more. Though by that time you have already purchased something of theirs.

      Additionally in the current market, major companies are folding and buckeling under the current market strains. Comapnies need to diversify as much as they can to ensure that they are hear for tomorrow.

      I agree with an early post from someone over at slimdevices that the profit margins are cut in half (if not more) but when you have the choice of cutting profits and staying in business or closing your doors.. well.. you decide.

      --
      Never try to beat a professional at his own game!
    3. Re:Duuuude by neverkevin · · Score: 1

      Wow, getting rid of Television a while back was the greatest thing I have ever done. The only knowlege I have of the idiot is from 2nd accounts of the commercials from co-workers and lame trolls on slashdot.

    4. Re:Duuuude by Anonymous Coward · · Score: 0

      the commericial guy...or dell himself? ;)
      got to see dell replying to questions...it was great...he always avoided the question asked

    5. Re:Duuuude by packeteer · · Score: 1

      "dude" thats not the only reason to get rid of your tv... i agree with you... my tv is only for the tv-out off my matrox card... once i stopped watching tv i had enough time to glance at almsot all of the slashdot articles AND read WAY more books...

      --
      unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
    6. Re:Duuuude by Billly+Gates · · Score: 2
      no, he advertises for apple now

      .

    7. Re:Duuuude by cat_jesus · · Score: 2

      Actually, I didn't know who this guy was that everyone was talking about. I had to figure it out based on everyone else's comments.

      Tivo rocks.

  2. Derll by FosterSJC · · Score: 1

    Does this mean Dell's will drop in price, and that they'll show up in my local computer store?

    1. Re:Derll by Anonymous Coward · · Score: 0

      First of all it will mean a price increase in local sales tax.

      Second point; about six years ago dell had a large reseller model and did little direct selling to customers except for large 800 pound gaurilla type companies who demanded direct sales. They then screwed all of the resellers and only sold direct. I guess they are reversing back to the old model now (except for the reseller assembling the machines, I think that is new)

    2. Re:Derll by Anonymous Coward · · Score: 0

      If you order from a vendor that doesn't charge sales tax (because they don't have a presence in your state) you are probably required to pay a similar rate of "use tax" on that order. They probably won't catch you unless you're a business, but it is tax evasion.

  3. Dell by Anonymous Coward · · Score: 0

    Dude, you're getting a no-name.

  4. This is great by fatwreckfan · · Score: 1

    One of my first PCs was a Dell, and I still have it running as a linux router. Whenever someone that doesn't know much about computers asks me about buying one, I tell them to check out Dell, mostly because of the excellent support, and pretty decent quality hardware.

    To have them available in a store is even better, since the hefty shipping costs to Canada can be a bit of a deterent.

    1. Re:This is great by Anonymous Coward · · Score: 0

      Forgive my ignorance but do Dell's have video integrated into the mobo like Compaq?

    2. Re:This is great by Ryan+Amos · · Score: 2, Informative

      Depends. Their budget line does (often via an integrated chipset) but a lot of their higher end machines use AGP cards like Radeons and GeForces. Haven't looked in a while so I can't tell you specifically, but as far as computer companies go, Dell's actually not so bad. If I had to get a prebuilt system, I'd buy a Dell.

    3. Re:This is great by Anonymous Coward · · Score: 0

      fatwreck fan, does that refer to fat wreck chords the punk label?

      Offtopic I know, I'm just curious.

    4. Re:This is great by welshsocialist · · Score: 1

      I believe this is good, very good. Offering their PCs in stores will of course increase sales, but also be a way for people who don't like to shop online to buy offline. One small question: under this new deal, will there be support centres as well?

      --
      Support the Chagossians
    5. Re:This is great by Corporate+Troll · · Score: 1
      Whenever someone that doesn't know much about computers asks me about buying one, I tell them to check out Dell

      And I send them to Apple... Breaching the Microsoft monopoly, bringing Unix to the desktop and actually giving people a hassle-free environment... Now *that* is *helping*.

      Dell has become really overpriced since their brand is so well-known.

    6. Re:This is great by martyn+s · · Score: 1

      Well, now you can get a Dell with FreeDOS. And then you can just download a corporate version of windows xp (for those that use windows) without product activation.

    7. Re:This is great by Corporate+Troll · · Score: 1

      If it must be Windows, I really prefer Windows 2000. (Or NT4, for older machines). Actually, this weekend I installed Lycoris and it worked out of the box. Unlike Windows 2000 or Windows 98 which didn't find drivers for at least 2 devices (3 in 98). (Tri-boot machine).
      Just a question: how is this a valid reply to my post? I was talking about putting Unix on the desktop and you talk about a Warez Corporate Version of Windows XP??? That helps nobody: you still help the Microsoft Monopoly by making people dependant on the platform (which is not Unix, one of my points remember?)

    8. Re:This is great by martyn+s · · Score: 1

      Yes, I suppose that's true. When you said "breaching the microsoft monopoly" I assumed that simply not giving them money was enough to do that. I see your point though. But I'm sure you also realize that people who are dependent on Windows are usually simply not capable of running Unix, either because a lack of intelligence, a lack of interest, but it's usually a combination of both. I'm sure you also realize that if you do try to convince someone to run Unix, who isn't interested, they will just learn to ignore you and probably all your advice.

    9. Re:This is great by Corporate+Troll · · Score: 1, Interesting

      Yes, you are right about the fact that most people already are dependant of Windows and couldn't care less.
      But I'm that is why I convince people to buy a Mac. Really, I have bought one last december and I'm a "switcher". Look, I still have my P-III 800/786Meg (with a nice LCD flatscreen), which is much more powerfull than my iBook G3 600Mhz/384Meg... however, the Mac is just painless. Nice sleek interface, everything I need is there and installing soft wasn't so easy since the DOS days... What to ask more?
      Point is: it is Unix. So Unix on the desktop is possible for normal users... they won't know it, but they will get the benefit of it.
      People whom I consider intelligent enough will get an easy Linux distrib installed by me. At least, when the next worm-of-the-day comes along I have something to fall back on when they are in deep trouble. I hope they will give it a try instead of wasting 1.5Gig of space I usually reserve for Linux on machines that are not mine. More and more people are getting fed up with Microsoft you know, and not only geeks. (The PC I talked about belongs to a good friend of mine who is in *MARKETING*...now try to get that.)

    10. Re:This is great by martyn+s · · Score: 1

      You know, I'd love to get a mac. In fact, when I buy a laptop it will be a mac. The only reason why I don't plan to ever get a mac desktop (at least not for the near future) is because I like to play games, and as you well know, the mac has like 6 games. And they're all on the PC already anyway.

    11. Re:This is great by fatwreckfan · · Score: 1

      Yep.

    12. Re:This is great by Anonymous Coward · · Score: 0

      their support is great? are you smoking crack? Dell has farmed out their support to f#$king India. So now do you not only have to deal with an idiot tech on the other end, but now there's a language barrier.

      I have a PowerEdge 2500 at work that needed servicing and I sat on hold for an 40 minutes before I even could talk to one live person. That is not good support, mmmkay. /sets mode +clue

    13. Re:This is great by fatwreckfan · · Score: 1

      Well in my experience their support was good. My original harddrive started making an extremely annoying high piched whine. The drive seemed to be working fine but the sound was killing me. Called them up, and had a brand new drive in less than a week. And that was close to 3 years after I bought the system (a couple months away from the warranty expiring I think.)

      Maybe their server support is worse, I don't know as I've never used it...

    14. Re:This is great by hoop33 · · Score: 1

      . . . that people who are dependent on Windows are usually simply not capable of running Unix, either because a lack of intelligence, a lack of interest, but it's usually a combination of both

      It would serve the Linux community well to change the mindset from Windows users having "a lack of intelligence" to "a lack of knowledge." This is an important distinction. Sure, there's dumb Windows users, but many are quite bright and just haven't taken the time to learn Linux. One you're out of college, time is no longer free :-)

    15. Re:This is great by AnyoneEB · · Score: 1

      That isn't correct. Mac has 3 good games that aren't on PC: Escape Velocity, Escape Velocity Overide, Escape Velocity Nova.

      --
      Centralization breaks the internet.
    16. Re:This is great by MoneyT · · Score: 2

      Not to mention Mortal Pongbat, Ares, Maze Wars, Avara,and Pillars of Garendal

      --
      T Money
      World Domination with a plastic spoon since 1984
    17. Re:This is great by Anonymous Coward · · Score: 0

      That would be stealing. I hope you don't teach your children these principles.

    18. Re:This is great by martyn+s · · Score: 1

      Sure, many are bright, but like I said, I think the bigger problem is lack of interest. Most people just don't give a fuck.

    19. Re:This is great by martyn+s · · Score: 1

      In fact, I do. It's not stealing, even if you consider it wrong, stealing is the wrong word. Now go away.

  5. Why can't they combine offers? by Smelly+Jeffrey · · Score: 1

    The price starts at $499 for a unit with an Intel Celeron processor, CD-ROM and floppy disk drive and Windows XP.

    Damn, they ought to incoroprate this idea with the no-OS deal reported on a few days ago. That would make for small companies getting into the Linux scene a probable reality, IMO.

    It would be nice if people could get what they wanted how they wanted it from who they wanted it from.

    1. Re:Why can't they combine offers? by SpaceLifeForm · · Score: 1

      It would be about $299 without the m$ tax.

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
    2. Re:Why can't they combine offers? by wgatesIII · · Score: 3, Funny
      Hey now... Don't knock my company :) That 'tax' is there for your convenience.

      If he ever gets fed up with that evil free software, he can install Windows on that machine and not worry about licenses. He already bought one! How convenient huh?

      Oh, and writing the name of my company with a dollar sign instead of an 's' is childish. Give it a rest. That's old already.

      --
      Sincerely,
      William Henry Gates III,
      Microsoft Chairman and Chief Software Architect.
    3. Re:Why can't they combine offers? by SpaceLifeForm · · Score: 1
      Hey now... Don't knock my company :) That 'tax' is there for your convenience.
      Thanks for the laugh.

      If he ever gets fed up with that evil free software, he can install Windows on that machine and not worry about licenses. He already bought one! How convenient huh?
      Not. Are they going to supply a normal install CD?

      Oh, and writing the name of my company with a dollar sign instead of an 's' is childish. Give it a rest. That's old already.
      Agreed. I'm tired, and it's an old habit.

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
    4. Re:Why can't they combine offers? by raiyu · · Score: 1

      That is no longer an available option. If I recall correctly Microsoft exerted enough influence on the major resellers to stop them from offering no-OS computers. There is a chance that this being a white box, and not branded as Dell, and since its only 1% of their revenue MS might not notice/care, that they will be allowed to ship them no-OS, but its doubtful.

      Then again, would alot of 0-100 businesses be interested in no-OS PCs. Perhaps the price savings are a nice incentive, but have there been any statistics on the percent of small, medium, and large businesses that actually use non MS OSes?

    5. Re:Why can't they combine offers? by mwjlewis · · Score: 1
      I don't know of that many, although Several of my clients have switched over to Slack. Most of them are under 30 people, and have been very happy with it. I tought them how to login and type startx. This is very useful to me cause I can ssh in and make any changes and updates from remote. If I was able to sell Whitebox PC's at a discount from Dell, I would be VERY happy as I typically recomend Dell for people that want quality, and good support.

      Their Support services are EXECLENT - RMA's are easy, FAST and few compaired to the # of boxes in production; the support techs (most of them) are really competent, and seem like they enjoy working there.

      I think that this is a brilliant way to bring in more business for Dell, and make it easier for companies that taylor to the small business cut their opperating costs selling premade boxes. (no shipping from multiple vendors, no employee time spent putting it together.)

      --
      www.oobersworld.com - For those that ride.
    6. Re:Why can't they combine offers? by Anonymous Coward · · Score: 0

      Hey, have you read the article? Oh wait this is Slashdot. They're shipping with a blank HDD, and a copy of the FreeDOS CD. He was hoping they could ship these white box models with no-OS, and be bundled with FreeDOS too.

  6. Tsk tsk by Verizon+Guy · · Score: 2

    They should have taken a lesson from Gateway... this doesn't work! Also, didn't they try and sell a line of computers retail (I forget the name of the system, it was smiilar to IBM's NetVista) and it went down the tubes?

    --

    Aw, fuck it. Let's go bowling. - The Big Lebowski

    1. Re:Tsk tsk by SpaceLifeForm · · Score: 1

      The difference is that Dell is not going to open stores. They won't have the rent expense to deal with.

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
    2. Re:Tsk tsk by Verizon+Guy · · Score: 2

      Eep, shoulda read the article. But I didn't mean like Gateway's Country stores... Dell for a while was selling them in retail stores like Office Max and Office Depot. That appearently didn't work out.

      --

      Aw, fuck it. Let's go bowling. - The Big Lebowski

    3. Re:Tsk tsk by cisco_k1d · · Score: 1

      Yea i worked for one of those rare ibm stores. They had the ibm isparati. this is hunk o crap! Basically they use local companies to build them and the have no floppy, cannot take a non built in video card ewwww sucky.

      Well the ibm store is gone the closed half the chain and are planning to close the rest in candaa so yea rock on!!

  7. WRONG TOPIC by doubtless · · Score: 4, Insightful

    Dell is not selling to Retailers, no, you won't see that brand new shiny Dell in BestBuy or Circuit City. Dell is only selling 'generic computers' to dealers who in turns sell them to small businesses.

    I thought true slashdotism (not reading the story) only happens to joe six packs, and no the editor..

    --
    geek page at KY speaks
    1. Re:WRONG TOPIC by Anonymous Coward · · Score: 0
      I thought true slashdotism (not reading the story) only happens to joe six packs, and no the editor.

      Either way, typos obviously happen to almost everyone here.

    2. Re:WRONG TOPIC by phunhippy · · Score: 2

      I thought true slashdotism (not reading the story) only happens to joe six packs, and no the editor.

      Either way, typos obviously happen to almost everyone here.

      Of course tpyos hpappen to everyone hree. But don't tell me you thought the "editors" cough cough posters you mean of course, acutally raed the arctile frist?!?!?!

    3. Re:WRONG TOPIC by Jason+Cain · · Score: 1

      I thought true slashdotism (not reading the story) only happens to joe six packs, and no the editor..

      You must be new here.

    4. Re:WRONG TOPIC by _xeno_ · · Score: 1
      Dude, we've had a front page article where the linked story actually linked to Hooters in Amsterdam. As far as I can tell, the editors don't bother checking any of the links on the stories and just post them if they sound plausible.

      Which, by the way, is one of the reasons I refuse to subscribe to Slashdot. The ads don't bother me, I don't bother blocking them, and I see no added value in subscribing.

      If I saw an improvement in the stories (as opposed to editorial attacks of other articles and stories posted where the editors obviously did not even check the links provided), then I might change my mind. But for now, I find that the most value is in reading the comments.

      --
      You are in a maze of twisty little relative jumps, all alike.
  8. At last! by i+am+fishhead · · Score: 1

    Thank goodnes .... could this be the end of that @#$%! annoying kid that runs around saying "Dude! You're getting a Dell!" After all ... if they don't depend on mail order / corparate orders anymore ...

  9. This isn't the first time.... by logicvice · · Score: 2, Informative

    Back in 95 they tried a build to order system with Touch Screen kiosks in some Price Clubs (Soon to be Costco)

    I worked on the kiosk system... it was kinda cool...

    They didn't sell many systems though...

  10. Changes in Dell's Business by mike3411 · · Score: 4, Interesting

    I've noticed that Dell seems to be shifting away from customizability and towards mass production of more standardized models. Their most "value" -priced desktop model is all but unconfigureable.

    --
    Mod me down, and I will become more powerful than you can possibly imagine!
    1. Re:Changes in Dell's Business by Jester99 · · Score: 3, Interesting

      Interestingly enough, that second link of yours lists the ship date of that particular machine as September 10 (This as of 8/21/2002). Clicking on the ship date states that it will take about thirteen days to process the order, build the machine, and ship it.

      That doesn't sound very mass-produced rapid delivery to me!

      (Compare: I purchased a Dell earlier this summer and customized everything, so that had to be all handled specially, no basic assembly-line there. The time from ordering to arrival at my doorstep was four days. Nice.)

      Maybe they're just backlogged this week, or strapped for parts?

    2. Re:Changes in Dell's Business by Goldmember · · Score: 1

      I think the biggest value added in Dell's business has been their build-to-order, which helps them reduce the inventories to minimum, as well as the optimization of the whole supply chain. It seems quite strange that they now enter the mass market, especially when they're not a component manufacturer, but an assembler of computers.

      Here's an extract from dell's website, stating their mission. Note that the new model conflicts with mostly everything.

      ---clip---

      Price for Performance. By eliminating resellers, retailers and other costly intermediary steps together with the industry's most efficient procurement, manufacturing and distribution process Dell offers its customers more powerful, more richly configured systems for the money than competitors.

      Customization. Every Dell system is built to order. Customers get exactly, and only, what they want.

      Service and Support. Dell uses knowledge gained from direct contact before and after the sale to provide award-winning, tailored customer service.

      Latest Technology. Dell's efficient model means the latest relevant technology is introduced in its product lines much more quickly than through slow-moving indirect distribution channels. Inventory is turned over every 10 or fewer days, on average, keeping related costs low.

      ---clip---

      Looking at this, I cannot help but wonder what is driving these guys into mass markets? It has never been that attractive a market, as you can see when you look at most other traditional computer manufacturers (HP, IBM...), as they move away from the manufacturing into more profitable e-business, system integration and consulting.

    3. Re:Changes in Dell's Business by zennix · · Score: 1

      Aye! I tried to configure a laptop just today and found it impossible to get rid of the silly MS Office cruft as well as the OS. Hint to Dell: I do not want, need, or in any way care about using MS software. Nor do I intend to support any company that tries to fore-configure anything on me. So guess what Dude? I am getting a Powerbook .

    4. Re:Changes in Dell's Business by Anonymous Coward · · Score: 0

      that or they page a 3$/hour monkey to put each piece into place in that computer, as opposed to a 7$/hour chimp to assemble components with some basic understanding in the more expensive models..

    5. Re:Changes in Dell's Business by jacoplane · · Score: 2, Insightful

      Can you get a powerbook with no operating system installed? Wow I didn't know that...

    6. Re:Changes in Dell's Business by Anonymous Coward · · Score: 0

      You dont have to wonder much, friend...:

      We're headed for that market because 30% of all sales are in it - the "mom'n'pop outlets", freely quoted from ZDNet's article.

      The Direct Model will stay the same, but if there's marketshare to be gained with no loss(but/and little revenue), it's a market to sell your stuff in. Marketshare almost guarantees a second purchase, proving that the old door-to-door one-foot-inside trick still works.

    7. Re:Changes in Dell's Business by mwjlewis · · Score: 1
      You said:
      "Note that the new model conflicts with mostly everything."

      Dell said:
      Customization. Every Dell system is built to order. Customers get exactly, and only, what they want.
      Latest Technology. Dell's efficient model means the latest relevant technology is introduced in its product lines much more quickly than through slow-moving indirect distribution channels. Inventory is turned over every 10 or fewer days, on average, keeping related costs low.

      My comment:
      In the article they did not say anything about selling computer that are sitting on a shelf waiting to be shipped. I would imagine that they are going to move the PC down the assembly line as they all move, and will be configured to the resellers needs. The article does not say anything about requiring resellers to keep anything in stock, nor NOT being able to customize the PC.

      As a computer reseller myself, I would use Dell because in the frequent event that one of my clients needs several computers, I (READ: my company) can go to Dell, order the Specs that I feel are best for the clients needs, They get shipped to us, and we can sell them, and provide the support. As a small business I get many things out of this. I get addidtional income from PC sales and less time spent on the project. I am selling quality hardware with my name on it. Most importanly, the client is going to come back to me for support if there is a problem, as well as hopefully refer me to new clients.

      --
      www.oobersworld.com - For those that ride.
    8. Re:Changes in Dell's Business by Anonymous Coward · · Score: 0

      I dunno how often you order from Dell, but regardless of customization it always says your computer won't ship for around 2 weeks. I customize a lot of the computers I buy for my company, and while it says they won't ship for 2 weeks they usually ship the following day or two, and we get it within 4 days or so. (They do ship from a warehouse in my state, so that helps with shipping time of course.)

      My point being, the 2 week estimation has nothing to do with anything except to make sure they have plenty of time in case something screws up. I bet if you order that "uncustomizable" computer, they'll tell you 2 weeks, and you'll have it in a few days instead. This way you're not a pissed customer (if they said 4 days and it took 5) you're a happy customer, because your computer is early.

    9. Re:Changes in Dell's Business by ssdairy · · Score: 1
      This "under-promise, over-deliver" behavior probably costs Dell an occasional order, too.

      I just decided NOT to order a PC from Dell for my neighbor, simply because they said they "needed" it in a week (they promised their kids a PC before school started, then procrastinated on deciding to get one). If Dell told me I could have had their PC this week, instead of the 2-3 weeks they quoted, I would have ordered from them. Instead, off to retail-land I went.

    10. Re:Changes in Dell's Business by SpaceJunkie · · Score: 1

      Thats because they were threatened into submission by Microsoft not to supply boxes with any other OS or indeed without an MS-OS therefore encouraging the use of alternatives. Microsoft screw all of these companies (Dell, Compaq, HP etc) the same way. I still say Kudos to Walmart. And the rest of you grow some spinebone....

      --
      OrionRobots.co.uk - Robots From sol
    11. Re:Changes in Dell's Business by MoneyT · · Score: 2

      He wasn';t talking about no OS, he was talking about having everything pre-configured and unchangeable. First, if you bought the new mac, why would you want anything other than OS X as your primary OS. Secondly, though macs do come "pre-configured" it is a basic configuration to allow mom and pop to take it out of the box and use what they want. However with a simple mouse click (or sometimes just a bit of reading the actual preferences) all the power features can be turned on or off to your liking.

      --
      T Money
      World Domination with a plastic spoon since 1984
  11. My first computer was a non websoite ordered dell by TimeTrip · · Score: 3, Informative
    "which has heretofore sold only through its website, direct to consumers"


    My first PC was a dell dimension 386 SX-25 with 2MB RAM bought back around 1992/1993.. and it was bought at a Price Club.. now known as CostCo. So I'm not sure that statement is entirely accurate..

    --

    You crazy man? You piss off supahfly!
  12. This is do or die by countach · · Score: 2

    This will either propell Dell to undisputed leader or be their downfall as the pressures of regular retail margins make them lose their competitiveness.

    1. Re:This is do or die by Amiga+Trombone · · Score: 1

      I don't think it's really that big of a deal. The article did say the sales are only expected to account for 1% of their revenue. Actually, this is pretty much a no-lose deal for them. The local dealers will be providing the support for the boxes, so they won't have any support overhead in that respect. If they make a go of it, they just have a cheap way of unloading a number of boxes in bulk. If it doesn't go over, no biggie, this is just a side line. It really doesn't effect their core business at all.

  13. Dell's business model by rbruels · · Score: 0, Redundant
    This marks a shift in Dell's business model.

    No shit?

    --

    "All your base are belong to this file I send in order to have your advice."
  14. Bad move by seanadams.com · · Score: 4, Insightful

    As an OEM, it's hard to turn down retailers who are asking to resell your product. Basically what it boils down to is whether or not the retailers are cannibalizing your own direct sales.

    Dell has made an enormous investment in proving themselves to be a good online/catalog source for PCs. Direct sales are nice - you get fatter margins (my guess is 20 to 35% for Dell) and all you have to do is stick the labels on the boxes. Compared to the cost of manufacturing a PC, the cost of sticking labels on 100 invidual boxes vs shipping one big box of 100 pcs is negligible. The sales work is completely automated now.

    What Dell needs to ensure is that their retailers are reaching *new* markets - people who would not have otherwise bought a Dell. The worst case scenario is that people browse their web site to get the technical specs and pricing, and then head down to their local retailer to actually buy it. Dell still sells the same number of units, but they make $200 apiece instead of $400.

    My company makes *half* as much per-unit when we ship in qty to a reseller vs direct to a customer. We want out resellers to be happy so they'll promote the product, but at the same time we miss the margins for direct sales. You can't be greedy though. Sometimes a smaller piece of a bigger pie is better. Good luck Dell!

    1. Re:Bad move by tijsvd · · Score: 1
      The worst case scenario is that people browse their web site to get the technical specs and pricing, and then head down to their local retailer to actually buy it.

      On the other hand, people may go to a retailer, be informed and then buy the computer slightly cheaper from the website. I used to advise people a strategy like that: go to an expensive store with knowledgeable personel, make a choice and then go over to the cheapest crap store and buy it.

    2. Re:Bad move by stuffman64 · · Score: 1

      I knew Shircuit Shitty was good for something!

      This is exactly what I have been doing for years; look at the components I want in person, get a feel for them, then go search the net for the best price. I'm sure I save well over $1000 a year if not more by doing this, with the added advantage of actually getting to touch/feel/interact with the product.

      --
      --- At my sig, unleash hell.
    3. Re:Bad move by 0xA · · Score: 2

      That's why they won't brand them as Dell. They will probably be your standard little white box deal. I think one thing that will help them here is inventory management. If they have a bunch of X model mobos they can't use in custom boxes they can push them through this channel. Interesting.

    4. Re:Bad move by Anonymous Coward · · Score: 0

      Dont forget Frys...

      Its great if you are not sure if the item works for what you need, or if you are in a bind and need it immediately...

      I know someone that just "bought" a sony laptop from them... tried it out [installed Linux on it to make sure it worked].... liked it... returned it, and then mail-ordered the same model for ~$250.00 cheaper {tax/etc...}

    5. Re:Bad move by Elwood+P+Dowd · · Score: 2

      My company makes *half* as much per-unit when we ship in qty to a reseller vs direct to a customer. We want out resellers to be happy so they'll promote the product, but at the same time we miss the margins for direct sales. You can't be greedy though. Sometimes a smaller piece of a bigger pie is better. Good luck Dell!

      Doesn't everyone already know that this is how business works?

      My company makes *half* as much per-unit when we ship in qty to a dealer vs direct to a customer. We want out dealers to be happy so we don't have to do all the pushing, but at the same time we miss the margins for direct sales. You can't be greedy though. Sometimes a smaller piece of a bigger pie is better.

      --

      There are no trails. There are no trees out here.
  15. Grow a sense of humor! by Anonymous Coward · · Score: 0

    19 messages, and 5 counts of "dude" in the messages so far.

    You are not funny. You are not original. Please, no more "dudes"

  16. Will Microsoft play it's hand here? by E-Rock-23 · · Score: 4, Insightful

    OK. Gotta sort this out here. If Dell sells to retailers (which will mark up the cost a bit to give them a profit, bumemr), what will Billy Boy and his gang in Redmond do? Will they adapt their license agreement (again) to force Windows onto these machines? Some retailers do sell PCs with vacant HDs, allowing for OS choice. I'm willing to bet MS won't take too kindly to that...

    Or could this be a tactic to circumvent MS? If Dell sells directly to retailers, could they install another OS onto the machines (ie Linux, FreeDOS, etc)? Does MS's license cover Direct-To-Consumer PC makers adding in the retail factor? This is going to be an issue to keep an eye on...

    --
    Blog Prophyts - Right On, Man
    1. Re:Will Microsoft play it's hand here? by welshsocialist · · Score: 1

      It's possible. Wally World has sold OSless PCs, but I don't think MS has cared one way or the other.

      --
      Support the Chagossians
    2. Re:Will Microsoft play it's hand here? by magicalyak · · Score: 1

      I think they have already played this. Slashdot ran an article earlier about Microsoft forcing an OS on all systems. Dell I think had a DOS-like OS to circumvent this but its not readily available to your mom and pop shopper. I would imagine that Retail computers will only increase the likelihood of Windows included on the PC. I think an interesting thought is whether there is any market share still out there! Isn't this market saturated enough? I can see their point of view that more sales=more revenue, however, this goes against their primary business model to cut out "the middleman". They are also one of the heavier marketers. Also, is Dell going to open outlets or sell in shops such as Computer City and CompUSA?

  17. Clueless by ToasterTester · · Score: 1

    Dell computers are basically white box computers using mainly Intel parts. That has been their design for years. So they are going to try and sell to their competition the little computer shops that have a bigger selection of parts. I don't think that is going to fly. Now if they are going to try and sell these things to consultants that want to add selling systems to their services maybe that will fly. Gateway tried something like this years ago. They sold their regular line of computers to consultants at a discount. I think will be another Dell idea to come and be gone a few months later.

    1. Re:Clueless by Anonymous Coward · · Score: 0

      This will not work, a company called Micron tried it and now look at them. Dell may be making a big mistake here.

  18. DUUUUUUUDDDDDDDDDEEEEEE! by Anonymous Coward · · Score: 0

    I want to hump you in the homo-butt.

    We can have a foursome with Cmdr Taco and Cowboy Neal.

  19. Why do businesses constantly reorganize? by eison · · Score: 1

    Will this turn out as well as the Gateway retail stores [didn't]? i.e. when acting more like every other company out there, eliminate any competitive advantage?

    Why can't a company ever take a good hard look at itself, decide it's doing basically the right thing the right way, and leave well enough alone? Is the temptation to reorganize truly irresistable?

    --
    is competition good, or is duplication of effort bad?
    1. Re:Why do businesses constantly reorganize? by Smallest · · Score: 1

      sadly, the stock market rewards growth, not stability.

      -c

      --
      I have discovered a truly remarkable proof which this margin is too small to contain.
  20. That's too bad. by KanSer · · Score: 1

    I thought people LIKED ordering from people one rung below tech support. Yeesh.

    Now I can have the radioshack pimply teenagre nervously listen to my orders of Anza Nodes and Niad Brasuhes not knowing if I'm for real or not.

    --
    • MOD PARENT UP by Anonymous Coward Wednesday April 20, @4:20
    1. Re:That's too bad. by Anonymous Coward · · Score: 0

      Hey, I am working on my acne alright. So be nice.

  21. Idiot, they're not opening stores. by Anonymous Coward · · Score: 0

    Generic, "white box" computers to your local retailer.

  22. Not Quite Dell + Linux? by Delphix · · Score: 1

    Hmm... I wonder if they'll sell them pre-configured with Linux. That would be great to have them selling Linux to normal consumers again.

    Besides, aren't they looking to sell PCs with Windows, but still meet the requirement that their PCs have an OS? Forget that free DOS their including...put Red Hat on it. Then they'll have something worth talking about.

    1. Re:Not Quite Dell + Linux? by Delphix · · Score: 1

      doh!... That should read "without Windows", not "with Windows."

  23. GREAT POST! JIHAD FOREVER by Anonymous Coward · · Score: 0

    We have the trolls

    Slashdot is trolled now

    Are you afraid?

    Death to Cowboy Neal

    Death to Cmdr Taco

    Evi1B0b is great.

  24. Those Dell television commercials by Anonymous Coward · · Score: 0
    You know those TV commercials with "Steven" for Dell, and those cow commercials for Gateway? Here's what I'd like to see:

    The commercial opens with a distant establishing shot of a verdant country pasture bathed in early morning mists. Cut to a close-up of Steven's smiling face. We see that Steven is animated, his tongue darting out of his mouth and his eyes rolling up into his head. Cut to a medium shot. We see that Steven is fucking the Gateway cow in the ass. The cow turns and looks at the camera and says "moo". Behind a tree we see Teddy, that Gateway ponytail poofster voyeuristically wanking off. Just as Steven is about to cum he blurts out to the cow "Dude, you're getting a Dell!", followed by an explosive orgasm.

    Puts a new meaning to the phrase "farmer in the Dell".

    1. Re:Those Dell television commercials by Anonymous Coward · · Score: 0

      Some one MOD this up as +5 Vorpal Funny! Though you are anon my friend, that was some funny imagery.

  25. Generic Dells stilll as good? by Malduin · · Score: 2, Informative

    I have a 4-year-old Dell laptop. My mom has a 6-year-old Dell laptop. I have a 3-year-old tower. My brother has a 4-year-old tower. My dad has a 1-year-old tower. My step-mother has a 1-year-old tower. We have several servers at work that are also Dells. I may have left one or two out. Sure, it's a bit of brand loyalism, but it has paid off. Every one of the aformentioned machines is still rock solid to this day. The only maintenance has been upgrades for more RAM/HDD space and the like. Honestly, my friends and I haven't had any such luck with other brands. When the screws fell out of my laptop (I guess cuz of too much abuse on camping trips), a Dell tech was at my house next day with a little bag of screws. You really can't beat that. I've had nothing but good luck out of Dells. Although I run my own custom-built system, I always recommend other not-so-technically-inclined users to Dell just for the stability and support you get out of them. That makes for fewer tech support calls to my cell phone and that makes me a happy person.

    I wonder if the generic systems are going to be just as stable. Are they going to have to rebrand all of their parts (since all the stuff in the past 2-3 years has had Dell printed EVERYWHERE!) Maybe a migration towards not-so-proprietary hardware. In that case...d00d! Yer getting a white-box Dell! (Sorry, had to do it...gotta fit in with the rest of the posts).

    And a side note about the Dell dude: Apparently he isn't much different in person. Or so I've been told by friends of mine who have met him (the Dell dude and I are from the same home town).

    1. Re:Generic Dells stilll as good? by Com2Kid · · Score: 1

      a Dell tech was at my house next day with a little bag of screws.

      And pardon me dear sir, but what the holy heck is your excuse for not having your OWN little baggy of screws?

      (I actualy have a chest of screws sorted by thread size but. . . . thats me, heh)

    2. Re:Generic Dells stilll as good? by Anonymous Coward · · Score: 0

      And a side note about the Dell dude: Apparently he isn't much different in person. Or so I've been told by friends of mine who have met him (the Dell dude and I are from the same home town).

      I went to high school with him, at McCallie. He was a year below me, but I knew him and he knows me. He was, in a word, a dork. We weren't bullies by any stretch, but we gave him a hard time because we didnt' particularly like him.

    3. Re:Generic Dells stilll as good? by Corporate+Troll · · Score: 1
      My dad has had serveral Dell laptops from work.
      The first one was okay, the second one had a failing CMOS (now that is very weird) and the third one had a Harddisk that blew. All these three machines were configured in the most *bloated* way I saw.

      He now has his own Dell (he absolutely didn't want to switch...and honestly, it's still better than Compaq. But my heart goes to IBM, Toshiba and Apple). It runs rock-solid and nothing bloated on it, but that's only because he bought it, never turned it on, pushed it in my hands and said "reinstall it clean". Now, seems he learned something from having bloated soft on his machine.
      So far no hardware failures on that one. I still cross my fingers.

    4. Re:Generic Dells stilll as good? by rastos1 · · Score: 1
      I have a 3-year-old tower. My brother has a 4-year-old tower. My dad has a 1-year-old tower. My step-mother has a 1-year-old tower

      .. we lived in Manhatten till last Septemeber.

    5. Re:Generic Dells stilll as good? by richie2000 · · Score: 2
      what the holy heck is your excuse for not having your OWN little baggy of screws?

      Maybe Dell screws are special. Like, their heads are made out of chocolate and shaped like small copies of Madonna? Compaq was really big on combined Torx and regular flat heads for the longest time. Besides, laptop screws are so small that if you drop them on the floor, the dust-mites inhale them.

      Mmm, chocolate...

      --
      Money for nothing, pix for free
    6. Re:Generic Dells stilll as good? by Malduin · · Score: 1

      Well, I don't have a little baggy of screws, but I do have a big one.

      But, as the other reply says, Dell screws for the laptop cases are special. Almost as special as the chocolate Madonna screws, but let's not go into that.

    7. Re:Generic Dells stilll as good? by Malduin · · Score: 1

      A friend of mine has a pretty decent Compaq. The hard drive went out on it just a couple of months ago, but that was the only problem so far (that wasn't his fault). Of course, I think when he plugged the Cisco 1604 power source into his PS2 port, that may have shortened the life of the hard drive. It did blow the LCD and the motherboard. But he managed to come up with a pretty believable story (I forgot exactly what he said went wrong), but Compaq shipped him a new one.

      As for IBM, I don't think I'll ever touch another IBM hardware product again. I've had to replace my HDD twice in the past 6 months and I think a 3rd time is coming up soon. We also had a batch of 4500Rs at an old dot-com that had a slight flaw--some had the potential to spark and catch on fire. That made for many late nights with the IBM rep and I replacing mobos. Let's just say I wasn't too thrilled.

    8. Re:Generic Dells stilll as good? by Anonymous Coward · · Score: 0

      Better get back to Tennessee Jed.
      Ain't no place I'd rather be.

    9. Re:Generic Dells stilll as good? by Com2Kid · · Score: 1

      Compaq was really big on combined Torx and regular flat heads for the longest time.

      Oddly enough I actualy liked those screws, they tended to work rather well. Especialy since borth a torx or a flathead screwdriver could remove them! :)

      Tis the thread size that counts, not the head, and even the bizzare companies tend to use standard thread sizes. I have a goodly collection of eye glass repair screws of all sorts of sizes, so if I ever needed to replace a laptop screw that is likely the first place I would delve into for parts.

    10. Re:Generic Dells stilll as good? by Anonymous Coward · · Score: 0

      Obviously a Dell troll. Get back on the tech support lines! I've been on hold for 45 minutes (again).

    11. Re:Generic Dells stilll as good? by Anonymous Coward · · Score: 0

      West Virginian family, right? Buying proprietary-laden Dells over and over again...smart.

  26. Dupe story by Anonymous Coward · · Score: 0
  27. Oh Great! by D3an · · Score: 1

    Just after I quit watching tv in part because of the Dell commercials...

    When I walk into Best Buy I will have to deal with another pubescent pimple popping teenager saying "Dude your getting a Dell!"

  28. Dell makes a great computer.... by Newer+Guy · · Score: 2

    BUT boy does their service SUCK! They'd better improve their service or else this will quickly go down in flames!

    1. Re:Dell makes a great computer.... by Arandir · · Score: 2

      I'm trying to remember Scott McNealy's exact quote at LWCE. Something like "Buy your Linux PC at Walmart instead of Dell. You'll get the same service."

      --
      A Government Is a Body of People, Usually Notably Ungoverned
    2. Re:Dell makes a great computer.... by rde · · Score: 3, Interesting

      I've found Dell service to range from the great to the appalling; sometimes within the same month.

      A couple of years ago, I bought 50 PCs from Dell. 49 worked as expected, one had a dodgy video card (three bluescreened ('98) straight away, but that's a different story). They refused to send out a new one for ages; first of all insisting I perform a bunch of patently unnecessary diagnostics & reinstalls, then stalling me, then losing my details, then, weeks later, sending out a new card.

      On another occasion, I rang about a fucked hard disk (under warranty), and they had a guy around the same day with a replacement.

      Before you all berate me about my intolerance of helpdesk foibles, let me assure you I'm sympathetic. Having techsupported in the past, I'm fully aware that everyone who rings a helpdesk is a lying bastard. But really: who in their right mind insists on an OS reinstall when the machine's failing in the POST?

    3. Re:Dell makes a great computer.... by txw · · Score: 1

      If it's failing in POST, how can you do an OS reinstall?

    4. Re:Dell makes a great computer.... by rde · · Score: 1

      Actually, in this case it was possible. The failure wasn't fatal; it was printing the wrong characters for everything in text mode, and in graphic mode it had a load of vertical lines on the screen. A reinstall was possible as long as you could use a working machine to figure out how to use Dell's poxy installation CD. I hate those things.

      This isn't physics, though. The fact that it's possible doesn't make it compulsory.

    5. Re:Dell makes a great computer.... by boiscout · · Score: 1

      Here where I work we have about 30 Dell desktops and 5 Dell Poweredge servers...

      We hadn't been having any troubles with them, until we went to install a new tape drive in one of them. The SCSI adaptor on the motherboard was faulty and killed the motherboard and the tape drive... They sent out 3 tape drives and 2 new motherboards before it was all fixed and ready to go...Three months after it died. Same thing happened when we put a tape drive in the second poweredge... That time they had someone out next day with a new tape drive and motherboard.

      After those two problems we've had nothing but trouble.. They've been out and replaced the motherboard on 4 other Desktops, and the hard drive in EVERYONE of them but one (mine, because I put a new 120gig in when we got the thing).

      Every time we call it's a different situation, they either say "Alright you know what you're talking about, well have someone out there tomorrow" or they make me wait on hold for hours while I do stupid "repairs" that'll fix it.

      The CEO has said we're NEVER buying Dell again.

      --
      "Shut up about my driving. You're still alive."
    6. Re:Dell makes a great computer.... by Anonymous Coward · · Score: 0

      I do tech repair for a living and I've got several (many?) clients with Dells that will *never* call Dell tech support again even though they are still under warranty. Much easier and less costly (in a time-is-money sense) to call me in and have me fix it.

      Sometimes I'm even paid as a sorta "hired gun" to talk to the Dell techies because they try to blow right over the clients' heads with technobabble and complicated (and oftentimes unnecessary) test procedures. (btw, Gateway is just as bad).

  29. Haiku Article Summary by qwerpoiu · · Score: 1

    8/20/02,
    Dell generic comps will sell,
    So called "white boxes"

    The model is called,
    White Box D510,
    Goes for $499

    It comes with Celron,
    CD-ROM and floppy disk,
    And Windows XP :(

    What do people say?
    Analysts like idea, but,
    HP unimpressed

    1. Re:Haiku Article Summary by Anonymous Coward · · Score: 0

      Dude, let it go now
      The story ran yesterday
      it's next AYB

  30. losing money? by moankey · · Score: 1

    Is it that Dell the hardware Microsoft is starting to lose profit? And have to now expand their offerings to stay afloat without massive layoffs?
    I am guessing the Compaq HP hail Mary merger has actually got them a little nervous.

  31. Re:My first computer was a non websoite ordered de by TimeTrip · · Score: 1

    Actually.. after thinking about it some more.. it wasn't a dimension. I think Dell still uses that name .... I'm think it was a Dell Precision.

    BTW, it was bought in-store. You picked the one on display that you wanted, and dumped the (heavy) boxes into your shopping cart and paid for it at the register.

    I do however remember the custom order kiosks another poster mentioned.

    --

    You crazy man? You piss off supahfly!
  32. Re:My first computer was a non websoite ordered de by Hitokage_Nishino · · Score: 1

    Costco and Price Club merged years ago into what is now Costco, in case you are wondering.

  33. Re:Tell me... by Anonymous Coward · · Score: 0

    You better not be putting up an American Flag.

    I hope you die a thousand deaths!

  34. so does cnet, has for at least 7 hours. by way2trivial · · Score: 0

    http://news.com.com/2100-1001-954501.html?tag=fd_l ede

    --
    every day http://en.wikipedia.org/wiki/Special:Random
  35. I'll buy one... by tRoll+with+Butter · · Score: 1

    Only if I get to throw a pie at that Steve kid. Gosh, he's annoying. Come to think of it, I'd like a Steve skin for GTA3 so every time I get beat to a bloody pulp by angry gang members, I won't feel so bad about it.

    "Dude, I'm getting a TIVO. No more Dell Kid!"

    --

    ---
    Siggy, siggy, siggy, can't you see? Sometimes your puns just irritate me.
    1. Re:I'll buy one... by Anonymous Coward · · Score: 0

      You know the kid's name. My god that is sad. Turn off your TV now and then dude, there is intelligent life outside your house. Go see it. =)

  36. They did retail before... by EMIce · · Score: 3, Interesting

    I've seen their machines at Staples, though years ago. But the fact of the matter is that their not selling to any dealers. Only dealers "who serve businesses with 100 employees or fewer." So don't count on seeing an unbranded Dell at the local PC shop anytime soon.

    My guess is these white box specials will come without Dell technical support and will sell at a lower price, all the while helping Dell get penetration into small to medium sized businesses. The consultants that service these companies often opt for generic machines so they can make a couple bucks. After all, you can't buy a pricey Dell and mark it up. This move from Dell basically allows the consultants to acquire Dell's at dealer pricing, as long as they provide the technical expertise when typical problems arise. It's less problematic than cobbling together poorly tested combinations of generic parts and there is still a profit to be made. A good move on Dell's part if you ask me.

    1. Re:They did retail before... by Elwood+P+Dowd · · Score: 2
      My guess is these white box specials will come without Dell technical support and will sell at a lower price, all the while helping Dell get penetration into small to medium sized businesses.

      If you'd like to stop guessing:

      The price starts at $499 for a unit with an Intel Celeron processor, CD-ROM and floppy disk drive and Windows XP. A monitor is not included and the PCs can be upgraded upon request. Each computer includes a one-year warranty on parts and telephone service for the dealer.
      My question is what kind of telephone service does the dealer get. I mean, if you can get an unlimited number of lines/long distance, $499 is a great deal for one year. My dad pays SBC/Pac Bell $500 a month for telephone service.

      Wait a second...
      --

      There are no trails. There are no trees out here.
  37. Suggested business model by unsinged+int · · Score: 3, Insightful
    1. Dell sells to small-business retailer.
    2. Retailer wipes Windows off the machine, installs the OS of the small-business' choice.
    3. Retailer sells machines to small-business.
    4. Retailer builds furniture from thousands of unused XP cds.
    1. Re:Suggested business model by Anonymous Coward · · Score: 0

      You forgot:

      5. Profit!!!

      Goes to show...

    2. Re:Suggested business model by Anonymous Coward · · Score: 0

      It's actually:

      5. ???
      6. Profit!

  38. Oh great, the Slashdot Haiku Meme has begun... by Anonymous Coward · · Score: 0

    at least it's better than that stupid "all your base" one.

    They said "All your base"
    is old like Win3.1
    Haiku craze began

    1. Re:Oh great, the Slashdot Haiku Meme has begun... by Anonymous Coward · · Score: 0

      Haikus may be dumb,
      But at least they're better than,
      Beowulf clusters.

  39. DUUUUDDDDDEEEE!! by Anonymous Coward · · Score: 0

    I thought the other guys title was funny, but his message was dumb so I'm posting a neutral one with his funny title. I suggest others do the same!

    From now on when someone searches for DUDE, slashdot will certainly pull up this article.

  40. Dude, you're getting a... by Snover · · Score: 2, Funny

    generic repackaged Dell! B..but it's still a Dell!

    --

    [insert witty comment here]
  41. Pssst...hey, kid.... by penguin_dance · · Score: 1
    "The Boston Globe reports that Dell, which has heretofore sold only through its website, direct to consumers, will now sell generic computers to dealers."

    Why does this make me picture some shady guy stopping passerbys with, "Psst...wanna buy a whitebox?"

    --
    If you've never been modded as "flamebait" or "troll," you've never tried to argue a minority viewpoint here!
  42. OK Here's a VALID question. by DaedalusLogic · · Score: 3, Interesting

    Will they still use all their freaky proprietary connectors I've seen in some models? That would raise the cost of any retailer trying to support the machine. It's little things like a drive bay just a little too thin in width or a power/everybutton connection to the mobo. That's what got me out of manufactured PC's years ago.

    Also, "Steven" and I were in the same class in high school. He's a nice guy, a bit goofy at times, but all in all ok. It's funny working in a world where people crack on him as an icon. I'm as annoyed by his character as the rest of us, maybe a little more. I hate anyone that acts like an idiot constantly. But way to go... If I could fall ass backwards into an ad campaign like that I'd love it. Go Dude Go!

    1. Re:OK Here's a VALID question. by boiscout · · Score: 1

      I'd love to meet the Dell guy, he's so hot!

      But back to topic, what is up with all the wierd shit. You'd think they would save money using standard parts rather then having to make all thier own parts... I was amazed when we opened up a box to find that the mother board in them all are the same, and they just add an extra card to the bottom of it for additional PCI slots.

      --
      "Shut up about my driving. You're still alive."
    2. Re:OK Here's a VALID question. by DickBreath · · Score: 1

      Yep. He is.

      Maybe /. could do an interview. Does he plan to pursue an acting career?

      --

      I'll see your senator, and I'll raise you two judges.
    3. Re:OK Here's a VALID question. by Anonymous Coward · · Score: 0

      Nothing pisses me off more than proprietary parts. If it
      breaks you have to call the manufacturer and wait until
      they can fit you into their schedule.
      dell
      compaq
      HP
      IBM
      screw em all.
      The amount of time lost jacking around with the service
      guy on the phone and then the service guy coming out
      to your office, defeats the whole purpose of a service
      contract.
      Frankly I save money by just going with a white box.
      Now if you are buying 1000s of machines you better
      just get used to saying DUDE Give me a Dell.

  43. You knew it was coming by Anonymous Coward · · Score: 0

    "Dude, you're going to CompUSA, Best Buy, or Circuit City, and getting a Dell!"

  44. Winning the bids. by Deal-a-Neil · · Score: 1

    I wonder if this will help smaller businesses compete in the government (municipal/state/etc) bids. What I'm really wondering is if these generic computers will be Gartner Group Tier-1 or 2 certified (whatever the hell that meant in the first place). Because smaller businesses that pieced together SuperMicro and Asus motherboards along with Intel and AMD CPUs in neat little Acer cases just couldn't bid unless they were reselling Gateway, Dell, HP or Compaq which really left bids for the big guns to win.

  45. My question is... by I+Love+this+Company! · · Score: 1

    What makes generic Dells better than what generic retailers are currently marketing?

    --

    "All art is quite useless." -- Oscar Wilde
    1. Re:My question is... by Deal-a-Neil · · Score: 2, Interesting

      One thing I've learned about "brand-name" PCs (even though I know these are "no-name") is that the components are tried and true in terms of their compatibility. Well, I really haven't noticed this for PCs, because that's not my bag, but rather, in servers. For instance, how many times have we pieced together a motherboard, memory, video card, and hard drive (I mean, how simple can it get?) into a case and NOT have it work because of some incompatibility?

      Well, all I know is that I cracked open a couple HP LPR1000r (1U rackmount) servers and those motherboards have the ASUS name on it; however, it seems to have been a custom make for HP. Also, the same ole' sym53c1010 chips are sitting on that SCSI controller. But I believe the big difference is the testing -- the damn stuff just works together.

      So, because I haven't got my hands on one of these whitebox Dells, I can't say for sure. But I'm pretty much going to guess that what makes this Dell a better no-name than the mom-and-pop no-name is that the components are tested to be reliable, but even more important, compatible.

    2. Re:My question is... by forkboy · · Score: 2

      Very true, but most generic PC retailers will know enough about the hardware that's on the market now to let a customer know if there's a gross incompatibility. (Oh, no, NO sir, you don't want to use that video card with that motherboard, it won't work)

      Not to say that all retailer know what they're doing, but most do, especially the small shops.

      --
      This message brought to you by the Council of People Who Are Sick of Seeing More People.
  46. Re:My first computer was a non websoite ordered de by Billly+Gates · · Score: 2

    I remember seeing Dell's at retailers like compusa during the early and even mid 1990's as well. I recall they left because retailers were complaining that they made too many different models and that it was expensive to stock due to shelf space issues. I know bestbuy stoped carying imacs for this reason( too many colors ). Apple changed their new imacs to white to counter this and gateway opened up their own country stores to show off all their models. Gateway too use to sell to retailers but retailers complained about the large selections.

    Anyway what dell did was to decide to go into mail order only and keep their different models rather then slim out into 1 or 2 lines only like HP or Compaq. Then the internet came along and they made quite alot of money through internet orders as well and then through television commercials. The investors want Dell to continue growing and non technical people get their machines from a store and prefer to look around and ask a salesmen rather then buy pc's from the internet or through mail order ads from computer magazines. I bet Dell will supply a limited selection of models for the stores and keep their customizable machines online.

    It makes perfect sense.

  47. HERE YOU GO by Mustang+Matt · · Score: 1, Offtopic

    The only way I know to post one on slashdot.

    <?
    for($i=0; $i<14; $i++)
    {
    if($i<7)
    {
    if($i%2)
    {
    print("#X#X#X#X#X#X#X#"."0000000000000000000000000 000000000\n");
    }
    else
    {
    print("##X#X#X#X#X#X##"."OOOOOOOOOOOOOOOOOOOOOOOOO OOOOOOOOO\n");
    }
    }
    else
    {
    if($i%2)
    {
    print("0000000000000000000000000000000000000000000 000000\n");
    }
    else
    {
    print("OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO OOOOOO\n");
    }
    }
    }
    ?>

    --
    The man who trades freedom for security does not deserve nor will he ever receive either. - Benjamin Franklin
    1. Re:HERE YOU GO by Anonymous Coward · · Score: 0

      what the hell is that supposed to do dude??? I mean, it only shows a bunch of if statements and a for ... next loop.

  48. Does this mean... by Squeezer · · Score: 1

    That Dell will drop their non-standard case and motherboard layouts? For anyone that has worked on a Dell you know what I an talking about. They have a PCI riser card and crap that turns the PCI cards parallel to the motherboard. Making the case so that you can't put a standard ATX Motherboard in there. If you wanna upgrade the mobo in it you have to trash it and buy a new case and motherboard from an independent reseller.

    --
    Does the name Pavlov ring a bell?
    1. Re:Does this mean... by jbolden · · Score: 1

      Probably never. Dell was one of the first of the minor PC makers to have their own motherboards like Compaq, Digitial, IBM... did. Everyone else was using Taiwanese generic motherboards. QC on the motherboard and QC on the parts is how you can honor multi year service contracts at a reasonable cost.

  49. Re:Geez by Anonymous Coward · · Score: 0
    Sometimes when I'm putting oranges in a circle, I think of my thoughts and they make me laugh.

    Can you see the fnord?
    TrollBurger
    Call it a night cowboy

  50. Lower Priced Dell Computers by R.D.Clark · · Score: 2, Informative

    Sure, I think that the prospective costs of a "whitebox" computer could definately let someone purchase a Dell computer for a great deal cheaper than they can get directly from the online Dell store. I think a lot of the markup on most major brands (not just PCs, but this applies to everything from clothing to cars and then some) is the brand name. There's always someone out there who has a similar product for less price. Just take a walk through your local grocery store and you'll see all the generic brands available, side-by-side with the name brands, and the costs are a lot less. So now that Dell is selling these systems without their logo, the price will drop off a bit for the end customer. Of course the cost of a service agreement, or tech support may not change. And with Dell pushing to get all their systems manufactured overseas (Mexico & China mainly), the cost of these systems can come down a bit more. Though personally I think the prices won't drop as far as they could, otherwise it would dig into the profit margin too much. And like any other company, Dell is in business to make money. It's just too bad for me that the company I work for is closing this location in November due to Dell pushing for overseas manufacturing of their cases and other components. It's been fun to see the new system designs a year or more ahead of the general public. And what's coming down the pipe for next year looks really cool. Just wish Dell would use these new case designs for their "whitebox" systems, and not go back to the boring beige box look of the past.

  51. dude your getting a crappy rebadged dell? by atarione · · Score: 1

    Great all the mediocre parts of oem... with a "i sure hope these guys stay in business for the next year" warrenty. that will be great.

    I suppose I'd **almost recommend dell to my non computer savy relatives (so I don't have to build their computers... and/or provide tech support.) but with this they'd get a kinda crappy oem level computer but wiht god knows what support/warrenty from the white box reseller.

    dosn't sound too good to me.

    --
    actually I am happy to see you, however that is in fact a banana in my pocket.
  52. Who is taking Dells space? by squaretorus · · Score: 2

    It's odd how so often a business that succeeds by breaking the mold will eventually form itself almost perfectly to that same mold.

    Dell start by selling cheap, quality, configurable machines direct to customers providing value and quality of service. The big boys were selling through retil channels with all the supply lag, cost increases, etc... that entails.

    Now that Dell IS the big boys they start selling this way because there is more money to be made quickly. Its easier to make $100 selling a pallet of non-configurables to wal-mart than selling a pallet of individually specced machines to SMEs.

    Take almost any innovative company and this will happen. So... the question is... who are stepping into Dells shoes?

    1. Re:Who is taking Dells space? by kawaichan · · Score: 2

      but I think back then, margin per pc was pretty good, the problem we are seeing today is the commodize (sp) of PC hardware (and PC itself) here are stuff that's been thin on margin:

      -Hard Drive
      -Ethernet/Modem
      -Soundcard
      -CD Writer/DVD Drive
      -Motherboard

      The only thing that's in the pc that still has a high profit margin is probably the gfx card, bu that might change soon.

      It's sad really, but I think we will be seeing one of the 1st tier OEMs going out of business due to increase price pressure

      --

      kawai
    2. Re:Who is taking Dells space? by Anonymous Coward · · Score: 0

      Systemax buddy.

      I've been selling them for years. NON-proprietary parts. Brand name parts. Onsite service standard (through Systemax). ZERO complaints from customers. Did you hear that? ZERO! Allows me to meet and beat Dell/Gateway/HP/Compaq/other whiteboxes.

      I sell through resellersonly.com.

  53. GET A BILL GATES SIGNED XBOX TODAY!!! by Anonymous Coward · · Score: 0

    Current bid at 12:32 pst is at $219. Place your bid here.

  54. Whats in a name? by TeddyR · · Score: 3, Insightful

    My guess is that they can sell it cheaper as a no name item since they do not have to handle:

    1) Tech Support. This includes web/phone/email etc.
    2) Advertising [this alone would be around %3-%5 of a machines cost AT LEAST...
    3) R&D wrt design and "dell" labeled cds/manuals/etc... [they dont have to reprint the OEM manual with their own logo] and still use essentially the same parts.
    4) This could also be a way to get around certain restrictive licensing agreements that Dell has... [ie: if the machine has the name "Dell" on it they may have to pay some company something to license something else.. weather its software/bios/whatever]

    All the above could EASILY make a PC %20-%30 cheaper for the end user...

    --

    --
    Time is on my side
  55. Solution? by Lynx0 · · Score: 1

    Wouldn't it be the easiest to sell the PC cheaper via the website, or rather more expensive via the retailers?
    Or will the retailers not play that game, because obviously many people would look at the PC in the store and buy online...

  56. Re:My first computer was a non websoite ordered de by Anonymous Coward · · Score: 0

    Probably not, "Precision" is Dell's workstation line. I don't remember it coming around until the late 90's.

  57. All my experiences have been great so far... by Jayde+Stargunner · · Score: 3, Informative

    My most recent example...at home, my Dell monitor gave out--flicking and being all blurry on me. I had my wife (who's not really a super-technical person) call up the next day when I was at work...

    Basically, they said the monitor line was defective, I was still under warrenty (bought the computer 2 1/2 years ago with a 3 year warrenty), and they would send a new one within 2-3 business days. (This was on a Thursday, by the way.)

    Great! I totally didn't expect them to do jack, especially not replace my monitor that quickly.

    So...what do they do? Monitor on my doorstep via Airborne Express at 11am THE NEXT MORNING.

    Yes, they overnighted me a new monitor when I was in year 2 1/2 of the most basic warrenty--all when they made no promises to me any sooner than 2-3 business days. (Meaning Tuesday or Wednesday the next week. Obvously, I wasn't thrilled about having no monitor for 5 days.)

    So, in my experience, Dell's service is outstanding. They get a big thumbs up from me.

    -Jayde

    --
    What's a sig?
  58. Solaris rocks!! by Anonymous Coward · · Score: 0

    Solaris is so good that even theo likes it!

  59. Me and Dell by Quill_28 · · Score: 5, Informative

    What ever you do don't go through Dell Financial Services. My experience with them was so bad that I will gladly waste karma and time to tell people.

    Some things:

    1. I received a rude bill for $.05(no kidding)
    2. I was called numerous time after I paid off my entire bill saying I better pay or they would report me.
    3. One time I received a call asking me if I had the decency to return their calls.(After I already had)
    4. If you paid more than the monthly bill it would screw everything up on their end.
    5. Can't pay a bill on their web site, and they make it nearly impossible to pay over the phone.

    They are so bad I almost think they do it on purpose to squeeze out more money from "customers".

    If anyone has any info I would like to hear it.

    1. Re:Me and Dell by PD · · Score: 2

      That sounds strangely like some interactions I once had with Fleet bank. The weird part was that they were wanting to talk with someone named Wendy - and I'm certainly not Wendy. They wouldn't believe me when I told them I didn't know who Wendy was (the phone line was new). I did have a Fleet bank credit card in my wallet though, and I called them up, gave them an earful, and cancelled the card.

      I know how you feel. I am also willing to burn my Karm with an offtopic post, just to tell everyone out there that Fleet bank really really sucks.

    2. Re:Me and Dell by drewness · · Score: 1

      That's weird. DFS is the only part of my Dell purchasing experience that didn't suck. I paid at least twice the monthly payment every month, and after I paid the last payment the sent me a nice letter thanking me and a refund of the overpayment because I didn't incur as much interest as they had planned.
      That being said, I don't think I'd buy a Dell again.When I had a problem I looked around the help page on their website, didn't see my problem, and then emailed them. After a few replies to autoresponses it finally got to a human who told me they could only help me (with a hardware question!) if it still had WinME on it.

    3. Re:Me and Dell by Anonymous Coward · · Score: 0

      Good for you, PD. People need to take action against rude customer service.

  60. iMac haters, take heed... by Anonymous Coward · · Score: 0

    The only maintenance [for the aforementioned buttload of machines] has been upgrades for more RAM/HDD space and the like.

    Hey folks, just in case any of you reading this post have bitched about the iMacs over the years for their lack of internal expandability-- this guy's whole freaking family hasn't apparently had need of all those slots that you claim are so precious and necessary. Imagine that.

  61. tax people tax by io333 · · Score: 2, Interesting

    ...seems to me that I always recommend Dell over Gateway to folks (unless they want *me* to build them a custom pc) because even though the boxes are more or less equivalent, and because even though you have to pay shipping on either box, the Dell always comes out a bit cheaper as Dell has no retail stores and hense no sales tax is paid by the purchaser.

    Here in Louisiana, the sales tax is almost 10%, which is a pretty hefty chunk of change on a $2000 computer.

    I think Dell realizes this, and yet it still wants to be able to go after the same local markets that a Gateway store more or less owns around here. This is a way for them to get at that without taking away the sales tax advantage from their mail order business.

  62. Re:My first computer was a non websoite ordered de by Anonymous Coward · · Score: 0

    The were being sold in Computer City's as well back in the late 90's.

  63. whats the diff? by Dukebytes · · Score: 1
    Dell is using the same parts that the retailers use to make the PC's. Dell doesn't actually "make" anything that is in their boxes - including the servers. Wonder what's going to make a smaller retailer sale a Dell as opposed to making it themselves and making more money off of it? And for the larger ones they can make more money off of a lesser known white box maker than Dell. And it would be no different PC wise.

    Oh and I can't wait to see the new doooood commercial showing him walking into WalMart... YEA!

    Duke

    --

    FreeBSD: Nothing runs like a daemon with a pitch fork.
  64. Trivial unrelated rant by Anonymous Coward · · Score: 0

    Tested? Compatible?
    I'm not convinced Dell is better than any white box I've ever thrown together. Case in point:
    My company is buying Dell Optiplex units by the hundreds. The Windows 2000 image Dell ships on these systems loads about 7 or 8 SCSI controllers and RAID controllers. Go to device manager and take a look. The drivers are loaded in memory, and these non-existent devices say they are working properly. Found out after debug of numerous memory dumps that a HP Netraid driver was causing this. How can that be, we don't have any such device?

    The ATA drivers shipped are also out of date and the CD-ROM shows up as a SCSI device as well (even though updated ATA drivers have been out for a year). Paying extra for Dell's top of line "Gold" tech support got us the answer "That is the way the image is, and if we want to pay extra, we can get a custom image". Meaning we fix the problem send Dell an image, and pay extra for the pleasure.

    Don't even get me started about havind to deal with the drones on tech support who want you to jump throgh hoops to prove a piece of hardware is dead.

    Sorry to be such a friggin whiner, but dealing with Dell and M$ bull everyday does it to me.

  65. I've had nothing but disasters by alexhmit01 · · Score: 2

    When I worked at my last company, they had all Dell machines. One went out, and it tooks DAYS of sitting on hold for 1-2 hours to get through to someone. This was WITH the paid next-day support.

    When it was time to upgrade the machines, we bought all Compaqs. With Compaq, I call, 3 options in the voice mail, and I'm talking to someone within 5 minutes. They overnight all the parts to us, etc.

    I've had several bad experiences with Dell, I had nothing but great experiences with Compaq (going back 5 years to a stint at Citrix).

    I realize that lots of Slashdotters are really impressed that Dell gave them the overnight treatment for their basic service plans, but that didn't help me. It would somethings take 2-3 days to get someone to the office to fix the problems. We're paying for next day, so that's unacceptable.

    Alex

  66. Won't help my resale business by diabolus_in_america · · Score: 2

    I've got a small, struggling business, and 100% of my customer base is small businesses with less than 20 employees. So I am definitely in the demo that Dell is targeting with this new "white box" initiative.

    You know what? It won't help my business at all. Customers who buy white boxes are only looking for one thing: a low price. They don't care about brands. Most don't understand the hardware specifications well enough to discern any differences between a Celeron, PIII, P4 or AMD. As long as it runs Word, Quickbooks and lets them surf the Net, they are more than satisified.

    The $499 price is not going to make me nor my customers sit up a take notice because I can still get comparable computers for $100 to $150 less than that. If my customers wanted a Dell, then they'd get one. Brands don't matter to my customers. They are too busy trying to keep the doors open, and a "generic" Dell computer priced at $500 is not what they are looking for.

  67. Dell did sell through retailers by tmark · · Score: 3

    "The Boston Globe reports that Dell, which has heretofore sold only through its website, direct to consumers"

    This is incorrect. Dell did experiment with selling their PCs through retailers. I know, because in around 1991, I bought a Dell 486/50 from CompUSA.

  68. Dying and going to Dell by macdaddy357 · · Score: 1

    The reason people buy and build white boxes is to avoid the cheap garbage, and proprietary crap the big brand names the big name brand put into their PCs. Hewlett-Packard-Bell, Compaqard-Bell, they all suck. They have wimpy power supplies, sound and video integrated into the motherboard, and a general lack of upgradability. These are why white box enthusiasts avoid name brands. If white box sellers start selling unmarked name brand PCs, White box users will die and go to Dell.

    --
    How ya like dat?
    1. Re:Dying and going to Dell by ReelOddeeo · · Score: 2

      It is not just general lack of upgradability.

      I would go further and say that they are designed to become obsolete quickly.

      I have had several generations of Dell boxes. On my 3rd one right now. (P4-1800, 512Mb) The first time we switched from a Gateway 2000 to a Dell was back when 16 MB was a fair amount. (PII 200) Later as that box was at the slow end of our PC's it got shifted to other duties. It was upgraded to the max. ram that it could take -- 64 MB. This very limit forced this PC to be prematurely obsolete. We had upgraded its drive. It would make a nice little server. (At the time, 1999, it needed to run NT 4 as part of a pilot project we were involved in.) Later in order to do some experimenting with Win2K, this box was unsuitable due to the 64 MB limit.

      The story does have a nice ending. In 1999, I was just getting into Linux. Sometime in 2000, my boss let me set up this old obsolete box with Linux. (Used SuSE 6.4) Was a wee bit slow, but worked. Shut down the GUI and it made a great little server. Good enough that my boss decided that we should set up a permanent Linux server. (Now does Apache, NetATalk, Samba, HtDig, PHP, SSH, on SuSE 7.2 -- uptime was 320 days, until we needed to swap scsi cards. Compare to NT 4 which we also run.) So what did he buy to run this nice server on? A Dell. (P3 1GHz, 256MB, summer 2001) The 320 day uptime started on 7/23/2001.

      --

      Those who would give up liberty in exchange for security and DRM should switch to Microsoft Palladium!
    2. Re:Dying and going to Dell by Anonymous Coward · · Score: 0

      "The reason people buy and build white boxes is to avoid the cheap garbage"

      Looked out the window lately? Most whiteboxes are
      "the cheap garbage".

      Generally, whiteboxes are price-engineered low-bid crap designed to get your ass back into the shop at some point in the future. Name boxes are designed to be non-upgradeable boxes that require as little service as possible. The "high end" whitebox market is pretty much miniscule.

    3. Re:Dying and going to Dell by MonkeyBoy · · Score: 2

      Not to nitpick, but at work we _just_ obsoleted a P133 OptiPlex that had ended up in a server role.

      Dimensions are sometimes a little... under... engineered, and I usually argue that's because Intel designs the lion share of those systems, and they have an obvious interest in getting people to buy new systems sooner.

      OptiPlexes have typically been overengineered. For instance, this particular P133 had a spot for a 2nd CPU (which we populated later on) and SCSI on the motherboard. This wasn't a special order, it was simply what Dell shipped at the time for P133 OptiPlex desktops.

      I have no idea if Dell still operates in this fashion, I wouldn't be surprised if they've started underengineering the OptiPlex line as well (given the penny-wise dollar-stupid corporate behavior the past few years).

      --

      Moof!

    4. Re:Dying and going to Dell by MonkeyBoy · · Score: 2

      Doh!

      I meant to mention it supported - at least - 128MB. If I remember correctly the max was 256MB.

      (sigh)

      It was impressive given the age of the box.

      --

      Moof!

    5. Re:Dying and going to Dell by Anonymous Coward · · Score: 0

      New OptiPlexes are typical corp desktop junk, but the Dell Precision models are very well engineered.

    6. Re:Dying and going to Dell by The+Madpostal+Worker · · Score: 2

      also, some of the dell desktops (i think its the optiplexes) have the hardware standardized for 3 years. Meaning you can stick with the extact same hardware configuration for three years. Great if you are a company trying to standardize your desktops.

      --

      /*
      *Not a Sermon, Just a Thought
      */
  69. Alright! by robpoe · · Score: 1
    Just another way for Dell to screw us resellers.

    I am a Dell reseller. Our contract says that they are supposed to sell to us at at LEAST 3% lower than their website pricing. Which isn't a lot.

    However, I can go to their website and find a "deal" better than reseller price on basically (if not) the same machine.

    By the time I pay for the PC, resell it, pay shipping, register the equipment and bill them for it, it actually costs me *more* than I make.

    --
    = Grow a brain...
  70. Dell won't use the Steven guy for this by AWhistler · · Score: 1

    They'll probably use the "Call me" IT manager guy for these commercials. Anyone notice that they are putting this guy on all the business commercials for Dell? Even the guy that used to sell IBM computers is now getting in on the Dell act. He's in the one who uses all the old servers as a set of battlebots in the parking lot. The first time I saw this set of commercials when the IT manager guy said that the IT department was saving money by buying several racks of Dell servers, replacing the old proprietary ones, the first thought that came to mind was "yeah, and if you had simply kept using your old systems, you wouldn't have spent a huge amount on all those Dells, thereby putting your company in the hole that much more." But then, that wouldn't sell many Dells.

  71. reminds me of sears appliances... by micq · · Score: 1

    "Dude, you're getting a Dell, maybe. Could be something else..."

  72. Story should read "Dell sells to retailers again" by bsdbigot · · Score: 3, Insightful

    I remember the first time I saw a Dell computer. Being from Austin, I took a tour of the Dell facilities when I was in high school, and even met Michael Dell. That was in 1990? 1991? But the first one I saw for sale was in a department store in Toulon, France in 1993 or 1994. I probably would not have taken note if I hadn't been on the tour...

    --
    main(){char I,l,O[]={'-',1-1,0,(1<<5)-1,0+'-',-10-1,-10,11-0,- 1,-100};for(I=l=0;l<10+0;put
  73. Hmm... Let's buy it, fit a mod ship, and then... by danro · · Score: 2

    ...post a picture of it running linux all over the net.

    That would so totally make my day.

    --

    "First lesson," Jon said. "Stick them with the pointy end."
  74. 10 LET M$ = "Microsoft" by yerricde · · Score: 2

    Oh, and writing the name of my company with a dollar sign instead of an 's' is childish.

    Didn't you write a BASIC interpreter for the Altair and the Apple II? If so, isn't this correct BASIC?

    10 LET M$ = "Microsoft"
    20 PRINT "Buy "; M$; " software today!"
    30 END

    In old versions of BASIC (i.e. before QuickBASIC), names of string variables ended in a $ character. M$ is shorter to type than "Microsoft".

    --
    Will I retire or break 10K?
  75. $499??? by sunset · · Score: 2

    Why would a reseller pay $499 for a basic Celeron box with no monitor? They can easily build it with brand-name industry standard components for under half that amount (add $80 or so for XP).

  76. it looks like php by Anonymous Coward · · Score: 0

    run it. you'll see. although he does have some of the statements wrong if he wants a truly accurate american flag.

  77. Don't buy from Dell by Anonymous Coward · · Score: 0

    Have you seen the type of employees they hire? If not, I suggest you check out their web site and/or their latest TV ads.

    That Steve bastard is an undergraduate theater major, and they've got him selling Dells. Meanwhile, I'm a qualified computing professional, and they keep rejecting my applications.

    Dell sucks!

  78. You lost already, man. by Old+Man+Kensey · · Score: 2
    KanSer wrote:

    Now I can have the radioshack pimply teenagre nervously listen to my orders of Anza Nodes and Niad Brasuhes not knowing if I'm for real or not.

    It's a NIAD pulse converter and an ANZA brush. Jeez, you kids today.

    --
    -- Old Man Kensey
  79. Same home town? by TechnoLust · · Score: 3, Interesting

    So you are from Chattanooga, TN?

    --
    "Da ist ein Technölüst in mein Unterpanten!"
    1. Re:Same home town? by Malduin · · Score: 1

      Yup!

      You oughta stop by and visit some time. LAN party at my place every Friday night, unless otherwise noted. Of course, we only skip LAN parties on Friday nights when we're not on vacation or at an anime convention. =)