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Mobile Internet Down Under

Anonymous Coward writes "A truck, a sat dish and a sunburnt country. When you absolutely positively need to connect to the Internet, why not carry your own broadband connection with you? One Aussie guy and his wife are doing just that -- packed up the lot and have gone on the road, so far roughly 3000km. He says 'Of course nothing is simple. The salespeople were convinced that I couldn't line up the dish -- it took me about an hour to figure out and now roughly takes about ten minutes each time I set up. They told me that the wireless gear wouldn't talk to the modem, they told me that my Debian workstation wouldn't be supported, they told me that the BOC wouldn't talk to me, they told me that I needed training, they told me that it wasn't done and it wouldn't work, they told me that I'd void my warranty, they told me so many stories..'"

192 comments

  1. i can already see his new slogan by tokaok · · Score: 5, Funny

    Can you ping me now?

    1. Re:i can already see his new slogan by Anonymous Coward · · Score: 0

      Good!

    2. Re:i can already see his new slogan by HonkyLips · · Score: 1

      Or maybe: "That's not a ping.... now that's a ping"

      --
      Putting syrup in coffee is some form of blasphemy.
    3. Re:i can already see his new slogan by |>>? · · Score: 1, Informative

      ROTFL

      I'm safely behind an Optus firewall and my IP is private. Not because I don't want people to ping me, but because I'd rather not deal with SoBIG and other rubbish over my paid link...

      Satellite internet is wonderful, but I'm really glad I'm on a private network away from the rough and tumble of the 'net :-)

      --
      |>>? ..EBCDIC for Onno..
    4. Re:i can already see his new slogan by Anonymous Coward · · Score: 0

      I think you mean "Thats not a ping," .... "THIS is a Ping!"

    5. Re:i can already see his new slogan by phoenix_rizzen · · Score: 1

      Yeesh! Ye young pups and ye're mangled quotes. Did ye at least watch the thing??

      "That's not a ping ... this is a ping."

  2. Typical salesmen by switched4OSX · · Score: 4, Insightful

    Sounds like this guy dealt with the modern day saleman. When people don't know the answer to your questions, it is easier for them to say "can't be done" than "I don't know, let me see if someone else does". At least he had the initiative to figure it out himself, though.

    1. Re:Typical salesmen by Anonymous Coward · · Score: 3, Funny

      To be fair, they parsed "has never been done" to "cannot be done," and they were right until he proved them wrong. Now when faced with similar problems they'll reply with, "Well there was this one really crazy guy...."

    2. Re:Typical salesmen by Anonymous Coward · · Score: 0

      as a salesperson (thats why i'm AC) my perspective is that you have to always cater for the lowest common dickhead. When it comes to advice on what certain peices of technology are capable of i don't need to end up with a screamer who is not capable of using the equipment in the first place.

      at least someone in oz can get reliable broadband tho, nice work tiger!

  3. Of course it's not supported. by JessLeah · · Score: 4, Interesting

    Most ISPs (and I would imagine Satellite ISPs are no different) operate wholly on scripts. If you deviate from what is accepted on those scripts, you're not supported. In most cases, simply running anything other than Windows or (occasionally) Mac OS/Mac OS X is enough to lose your support.

    I had an ISP once who wouldn't even help me out when the link went completely down and the DSL modem couldn't even sync... because I ran Linux. They begged and pleaded with me, "Do you have a Windows machine you can use?"...

    Given that things like this are the norm, do you honestly expect some guy in a truck with a Debian box to get support?

    Amazing accomplishment. If I were the person who pulled this off, I'd send a long letter to the CEO of my ISP, telling them what people can do with "unsupported" setups. Not like it'd make much of a difference. The only way ISPs can find enough "qualified" techs is if the only "qualification" is "can read from a script and follow simple orders".

    1. Re:Of course it's not supported. by KFK+-+Wildcat · · Score: 3, Interesting
      It's not that the techs that don't want to help you, it's management that forbids it.
      Basically, they say that if a customer gets support once for linux, then he'll want support next time he calls no matter which tech answers.
      And of course ISPs don't want to train all their CSRs to support linux and other OSes.

      And as most tech support is outsourced anyways, unsupported platforms simply make shorter calls, which both the tech and management loves.

    2. Re:Of course it's not supported. by kgbspy · · Score: 1

      Both the big two broadband providers in Australia flatly refuse to deal with anything other than Windows or Mac. Ex-housemate and I had heard stories to this effect when we ordered Optus cable to our house, so we decided to let them think we were going to use Windows internet connection sharing to pass the cable between two different machines. Within 30 minutes of the cable guys leaving we had an old Pentium running Mandrake routing the cable through every PC in the house (about 6 if memory serves me right).

      When our cable modem cooked itself about 9 months later, we called them to let them know - when the tech turned up to "fit" the replacement, first of all he asked to see the settings we had on the machine we connected the modem to, then he wondered why the modem wasn't connected to a PC with a monitor, keyboard and mouse...

      When we told him we were running through a Linux box, he played the old "I'm just going to pretend I didn't hear you say that" game, swapped the modems over, and departed.

      I think (and anyone correct me if I'm wrong) that the basic policy of most, if not all, broadband providers in Australia is that you can plug your broadband into whatever you like at your end, just don't expect us to help you sort it out when something goes wrong.

      --
      ~
      ~
      ~
      -- INSERT --
    3. Re:Of course it's not supported. by fruey · · Score: 2, Informative
      Go ahead and work for an ISP for half a day. Take some support calls. If you manage not to shout, go crazy, and keep call time down (even with interesting clients) then start your own ISP callcenter and use your skills to sell outsourced support for ISPs.

      Whenever you have a huge subscriber base, you can bet your life that most of them will say stupid shit all the time, will expect you to support all the software they have, and try to get you to support their printer and scanner, for example:

      "I can't use email, it's not working",
      "Well - let me see... your POP mailbox is OK, that means I can see your email box is OK from here",
      "No, I can't send...",
      "Euh... OK our network monitor doesn't show any problems"
      "Well when I hit send and receive it takes forever,"
      "Is the bar moving?"
      "Yes, but really slowly, your server is so slow,"

      It starts to dawn on you

      "Umm... is it a large email?"
      "Just a photo I scanned..."
      "What format did you use?"
      "The default, TIFF"
      "OK... sorry... you need to use smaller files"

      Follows the client desperately trying to get you to tell them how to reduce images, how to scan, because they can only ever send the whole scan platter even if it's just a small photo because the autosizing got switched off.

      This is just one example among many. Therefore, monkeys with scripts do tend to end up in support. Those "in the know" just never take calls, and support will not help with weird configs because they can't. Jeez, I'm not even sure some ISPs have competent techs. Certainly not in my experience. The good techs all go work as network managers in big companies, stuff like that. ISPs are no longer the artisans they once were, it's all industrialised bullshit. The killer is that most don't even maintain FAQs properly.

      --
      Conversion Rate Optimisation French / English consultant
    4. Re:Of course it's not supported. by 00420 · · Score: 1

      Perhaps ISPs need to have specialists for each operating system.

      I'm sure they don't have many people that call who run Linux, so they wouldn't need that many CSRs to deal with these calls.

    5. Re:Of course it's not supported. by eatdave13 · · Score: 1

      The only ISPs that could afford to have a specialist for OS's would have to have over a million customers. The one I work for has about 500,000 and I get about 1 call every 4 months from someone using Linux/OS2/Somethingelse. There's ~120 techs at the company, and if they get the same amount, then that would give your OS specialist just over 1 call per day. Just isn't worth it. 98% of the people run Windows or Mac, and 95% of the people running other don't need help setting up a PPP or ethernet connection.

      --
      "Verbing weirds language." -- Calvin
    6. Re:Of course it's not supported. by Doom+Ihl'+Varia · · Score: 1

      Why not have the specialist take other calls? Just a regular employee with special knowledge or training. As for smaller ISPs, they often out-source tech support toa larger company.

    7. Re:Of course it's not supported. by Anonymous Coward · · Score: 0

      I had an ISP once who wouldn't even help me out when the link went completely down and the DSL modem couldn't even sync... because I ran Linux.

      "This is not related to my computer. The line is down, the modem will not even sync. SO, help me solve the problem."

      They begged and pleaded with me, "Do you have a Windows machine you can use?"...

      "Um... sure..." ::plays Windows Startup Sound loudly:: "There, I'm in Windows now..."

    8. Re:Of course it's not supported. by eatdave13 · · Score: 1

      Basically what it comes down to is, they're lazy. I've brought that up more times than I can count, and it's "Hey, good idea, I'll bring that up at the next meeting."

      --
      "Verbing weirds language." -- Calvin
    9. Re:Of course it's not supported. by 00420 · · Score: 1

      Hey, at least you tried.

  4. My one question is... by MickLinux · · Score: 4, Interesting

    ... where can one get 2-way satellite internet connectivity in various parts of the world; how much does it cost [he had a ton of trouble with some of these options]; and where do you buy it?

    When I was looking at the Debian sat-dish mini howto, they had some lists of satellites, but I found no way to actually buy in. Even emails went unanswered.

    For me, it's the Baltic region (Lithuania). But it could be Rotterdam, or Liverpool, or anywhere I roam. So a list of the different options might be useful.

    --
    Correct Horse Battery Staple: 72 bits of entropy. Enter "Correct H" into google. When it generates the phrase, that's
    1. Re:My one question is... by cruachan · · Score: 4, Informative

      I'm sitting in the Scottish Highlands with a 2-way connection to Hughes Europe provided by Bridge Broadband (just a reseller - www.bridgebroadband.co.uk). They do 2-way for 99 per month and are pretty good about non-standard setups - seem to take a line something like while they won't guarentee to keep you running if your not using their specified configuration they'll have a damm good shot at trying :-). As a reseller I suspect they're the size of three men and a dog - but there is definate advantages to having what is effectively a 'mon & pop' satellite ISP.

      Apparantly there's now a fair sized market for this sort of thing in northern scotland - for example many rural post offices have satellite connections to link into the post office's IT systems.

      Don't know about roaming per se, but what I think is their main salesman makes a great point of demo'ing satellite broadband by turning up at a seminar/demo, setting up his portable dish outside the venue and having the whole caboodle running in about 10 or 15 minutes. Again I doubt they would officially support it, but they'd probably smile benignly on one's attempts. Anyway take home message must be that aligning the dish really cannot be that hard given the right equipment.

    2. Re:My one question is... by CosmeticLobotamy · · Score: 1

      there is definate advantages to having what is effectively a 'mon & pop' satellite ISP.

      There's also some pretty big disadvantages. Like when Pop calls up and says, "Hey. So... Ya lookin' at porn, huh? Yeah, I know how that is. You don't mind if I follow along on my machine, do y--Ooh! I like her... Yeah, baby. No, no, no, go back to her. I wasn't done yet."

    3. Re:My one question is... by Anonymous Coward · · Score: 0

      GPRS works pretty well over a large chunk of Lithuania.

      Oh, if you're in Vilnius at some point, perhaps arrange to meet up for coffee with the folks at pov.lt.

    4. Re:My one question is... by dipipanone · · Score: 1

      For me, it's the Baltic region (Lithuania). But it could be Rotterdam, or Liverpool, or anywhere I roam.

      Rotterdam, Liverpool and Lithuania? You wouldn't be a heroin smuggler by any chance?

    5. Re:My one question is... by MickLinux · · Score: 1
      In case you didn't notice, someone else replied "-1 Beautiful South." There's a song, you know:

      But it could be Rotterdam, or Liverpool, or anywhere you roam.
      'Cause Rotterdam or Liverpool sell net just through the phone... you're gonna need a loan."

      Your ISP has you in a pickle, 'cause they're in a pickle too!
      They oversold 64-kay-baud, and now you're down to two!

      This could be Rotterdam or Liverpool or anywhere you roam
      'Cause Rotterdam or Liverpool sell net just through the phone... you're gonna need a loan."

      You try to get some DSP, you thick the line will hold,
      but the DSP line stops 10 meters short, so bud you're in the cold!

      This could be Rotterdam or Liverpool or anywhere you roam
      'Cause Rotterdam or Liverpool sell net just through the phone... you're gonna need a loan."

      So then you line up for a sat, install a Primestar dish
      But your line of sight is almost gone, latency isn't what you'd wish...

      This could be Rotterdam or Liverpool or anywhere you roam
      'Cause Rotterdam or Liverpool sell net just through the phone... you're gonna need a loan.

      You just bought Worldcom for your netphone."

      --
      Correct Horse Battery Staple: 72 bits of entropy. Enter "Correct H" into google. When it generates the phrase, that's
    6. Re:My one question is... by cortez · · Score: 1
      anywhere I roam

      Where I lay my dish is home YEA YEA!

      /metallica sucks

      --
      Paizurishitetai desu ka?
    7. Re:My one question is... by nethead23 · · Score: 1

      For Europe look up: http://www.satlynx.net For the US its, for example: http://www.starband.com/ -- nethead

    8. Re:My one question is... by nethead23 · · Score: 1

      sorry, for europe its http://www.satlynx.com not .net

    9. Re:My one question is... by C60 · · Score: 1
      Hughes is doing pretty much all the 2-way sat stuff these days.

      If you're looking for *Mobile* satellite Internet, check out Motosat. The Motosat equipment is designed to be attached to the roof of an RV or truck, and while it doesn't work while you're driving the system is nice enough to set itself up when you've parked.

      Motosat covers north america, and mexico, but seeing as how it's using Hughes birds and technology I'm sure that there is an alternative for Europe and err, more remote locations.

      Come to think of it, the Motosat software uses GPS coordinates from a builtin GPS reciever to help pick the birds out of the sky. At least in an abstract sense it shouldn't be difficult for them to adjust things to work elsewhere in the world.

      Now for the sticky part. In the US you *have* to be certified to set up satellite transmitting equipment. For the Motosat systems you "have" to be certified with Motosat, and Hughes. Neither Motosat or Hughes will talk to you about certain things if you are not certified with them, so setting up a Motosat yourself is out of the question. I know all this because I had the pleasure of assisting a Motosat installer for a few days. Impressed the hell out of me with his working knowledge of satellite technology.

      The hardware itself is a bit tricky to install physically, there's a lot of drilling that goes on as the entire dish is motorized on a set of rails. However, they've done a pretty damn good job with the firmware and setting that portion up is a breeze.

      The downside? MotoSat has some very strange ideas about how LANs should connect to WANs. They make you use an XP box with Internet Connection Sharing to connect to the net. I didn't have the system long enough to get it hacked apart with Linux, but it should be doable.

      --
      Karma: 0 (But I wield a mean +10 Vorpal Apathy)
    10. Re:My one question is... by |>>? · · Score: 1

      I looked at MotoSAT, liked it and sent them an email on October 2, 2002. I'm still awaiting - though I confess no longer with baited breath - a response.

      They must have enough customers...

      --
      |>>? ..EBCDIC for Onno..
  5. Re:Australia has computers now? by Swift(void) · · Score: 3, Insightful

    We even have broadband, despite how expensive Mr Richard Alston might have thought it was.

  6. Really? by Chuck+Chunder · · Score: 1

    Most salesman I interact with will tell you that [whatever your buying] can do [anything].

    --
    Boffoonery - downloadable Comedy Benefit for Bletchley Park
  7. Oh yes.. by Large+Green+Mallard · · Score: 4, Interesting

    Celebrating 30 years of Electricity

    In some cases, it really is that bad. In others, especially out where he's going, it's a lot less than that. I remember living several places within 3 hours outside Perth in the mid 80s which didn't have mains electricity. Fun times :)

    And we have almost universal phone service. In many remote areas, Telstra, while sucking in oh-so-many-ways, has very cool payphones that have solar panels on the roof and satcom gear hidden up there too. They're basically an entirely self-contained payphone. You put them down somewhere, point the antenna, and hey presto, phone service. Local call area is the size of Europe in some cases, but has only 20 other phones in it, etc. :)

  8. You cant do that! by Anonymous Coward · · Score: 0, Insightful

    Funny how when someone tells you it can't be done, we often become more focused in getting it done and proving them wrong.

  9. Re:whats next by mirko · · Score: 0, Offtopic

    Though slightly off-topic (could have ben better illustrated), it reminds me of a friend of mine who, in 1995, used to sell radio-based internet services to third world countries.
    the most interesting aspect of his story is that he was not allowed to offer his genuinely original AND cheap solution in Europe because of bandwidth reservation and licensing...
    Anyway he might have retired before the dotcomcrash.

    --
    Trolling using another account since 2005.
  10. Re:The internet is never a necessity by Anonymous Coward · · Score: 0

    Lameness filter encountered. Post aborted!

  11. Re:Australia has computers now? by Jessta · · Score: 5, Funny

    Yep, We in Australia are totally awesome.
    who needs a segway, when you have kangaroos.

    --
    ...and that is all I have to say about that.
    http://jessta.id.au
  12. Re:Australia has computers now? by Anonymous Coward · · Score: 0

    Taking your reply into account, I can only conclude that you are the fine product of American education.

  13. Really, by CGP314 · · Score: 4, Insightful

    They told me that the wireless gear wouldn't talk to the modem, they told me that my Debian workstation wouldn't be supported, they told me that the BOC wouldn't talk to me, they told me that I needed training, they told me that it wasn't done and it wouldn't work, they told me that I'd void my warranty

    Now really, what did you expect? Companies hate tinkerers. They don't like people who use their products in ways they were not intended for. They just want someone to buy their product and use it in the most boring way possible.

    Hell, this morning I needed some one-pound coins to do my laundry but I was all out. So, I went to a vending machine and started dumping in my small change until I had one pound of credit and then hit the change return button. Bingo! A nice, shinny, one-pound coin. After about five min of this, the service guy for the machine came over and yelled at me to stop. "That's not what the machine is for." Well excuse me for doing something different.

    1. Re:Really, by Galvatron · · Score: 2, Funny
      Goddamn, isn't each 1 pound coin equivalent to about a buck fifty? How expensive IS laundry in the UK?

      As for this specific vending machine issue, if they were worried about people taking all their change, why not just have it return the same coins that were put in? That's what most vending machines here in the States seem to do. And what kind of a laundromat doesn't have change machines anyway?

      --
      "The question of whether a computer can think is no more interesting than that of whether a submarine can swim" -EWD
    2. Re:Really, by CGP314 · · Score: 1

      Goddamn, isn't each 1 pound coin equivalent to about a buck fifty? How expensive IS laundry in the UK?

      Actually one pound is $1.60 and it costs me three pounds to do a load of wash. London is insanely expensive, that's why I put a 'give me money' button on my web page :)

    3. Re:Really, by DrHyde · · Score: 1

      > How expensive IS laundry in the UK?

      Nearly free. In advanced societies like the UK, most people have washing machines of their own and don't need to use public machines.

    4. Re:Really, by Jester99 · · Score: 1

      Really? Wow, then I suppose the UK society is so advanced that everyone's already got a degree, and there are no college students in the country then? :)

    5. Re:Really, by Anonymous Coward · · Score: 0

      It's not different, it's troublesome for them to maintain a machine that gets used like this. Still doesn't stop my entire college using it like that, even though they just added a machine specifically for this. Some people get a kick out of doing something they find is marginally special, yet they run off shitting their pants if it is truely different.

  14. 10 minutes to line up the dish? by lingqi · · Score: 3, Interesting

    Hmm... I think with some proper tools and software you should be able to auto-align the dish - I mean, Meade telescopes do it if you provide it with a proper reference point.

    With a GPS, a level-sensor, some kind of direction sensor (since it's such a big antenna, differential GPS on two points might work out pretty good), and then some algorithm to "wiggle" the antenna toward the strong signal point once the aforementioned sensor array moved it to the general region, I think he should be able to park his van, unload the dish, and hit a "auto-search" and have internet connection in no time.

    now, of course, to properly align a dish in the middle of nowhere under 10 minutes is no small feat, and maybe he is automating it all anyway... just random ramblings.

    --

    My life in the land of the rising sun.

    1. Re:10 minutes to line up the dish? by Max+Romantschuk · · Score: 1

      Hmm... I think with some proper tools and software you should be able to auto-align the dish

      Yes, but...

      From the article: The dish I'm carrying around Oz is 1.8m - though it's oval and the largest diameter is 2m. It weighs in at around 100kg, and with the electronics attached more like 150kg.

      The problem is you need a really Badass motor and gearbox to even be able to move the dish around. The signal-detection bit isn't that hard, assuming my military digital radio experience is a sensible comparison. Basically you choose the appropriate frequency and approximate direction, then you just align for the strongest signal.

      Just my 2 cents anyhow...

      --
      .: Max Romantschuk :: http://max.romantschuk.fi/
    2. Re:10 minutes to line up the dish? by lingqi · · Score: 1

      100kg is not terribly bad compared to some of the higher end astronomical telescopes.

      as long as the dish will remain pointing at a certain location in an idle state (i.e. you don't need the motor to supply torque to hold the entire apparatus steady (i.e. the center-of-gravity is reasonablly close to the turning axis(es)), then as long as the motors have sufficient step down gearboxes you should be alright.

      of course, there is a tradeoff between speed and power of motor, but then again it's also a tradeoff between speed and precision too - a motor too large will be hard to control and may damage the antenna by supplying too much dynamic torque, etc.

      so, SHOULD be ok. That said, I am not hauling myself cross-continent in a van with a 150kg dish, so I am just speculating...

      --

      My life in the land of the rising sun.

    3. Re:10 minutes to line up the dish? by lars_stefan_axelsson · · Score: 1
      as long as the dish will remain pointing at a certain location in an idle state (i.e. you don't need the motor to supply torque to hold the entire apparatus steady (i.e. the center-of-gravity is reasonablly close to the turning axis(es)), then as long as the motors have sufficient step down gearboxes you should be alright.

      Yes, but all the gears and the motors not to mention the bearings and swivelmount would add yet more weight to the setup. And I would imagine it's already back breaking. If it only takes 10 minutes to align, and he stays for a couple of days at each location, I don't think I would have bothered with dragging around the extra equipment.

      --
      Stefan Axelsson
    4. Re:10 minutes to line up the dish? by |>>? · · Score: 4, Informative

      Back braking is the word.

      I left a crane behind in Perth that was capable of lifting the dish from the van because it was too heavy - and I'm looking at alternatives at the moment.

      That's why I currently need two guys to lift the dish from the van.

      The line-up isn't really worth the extra motor-gear, even though I'm now missing out on some satellite TV :-)

      An extra dish for TV is being looked at, it'll be lighter than all the motor gear and I won't loose Internet connectivity and have to re-do a cross-poll everytime I want to watch TV.

      --
      |>>? ..EBCDIC for Onno..
    5. Re:10 minutes to line up the dish? by Technician · · Score: 1

      Using a GPS to find South or North isn't hard. Put down a mark. Set it as a waypoint. Set the waypoint as a destination. Wander off in any direction. Move till your destination waypoint is due North/South. Draw a line.. It's very close to NS. Be sure to use the True, not magnetic refrence.

      Tweaking the the last 1/2 degree isn't hard from there.

      --
      The truth shall set you free!
    6. Re:10 minutes to line up the dish? by azzy · · Score: 2, Funny

      'Back braking' is two words. But congratulations on spelling one of them correctly. That's above average for /.

    7. Re:10 minutes to line up the dish? by CurlyG · · Score: 1

      Any chance you could mount the dish on the roof of the van on a hinge and carousel arrangement?

      That way you could lie it (relatively) flat when travelling, and just raise / rotate it into position when you get where you're going, without having to lift it out and mount it.

      You'd presumably have to have some sort of cover over it when driving, but OTOH you'd be able to do away with the wireless basestation.

      --
      You know they call 'em fingers but I've never seen 'em fing. Oh, there they go.
    8. Re:10 minutes to line up the dish? by |>>? · · Score: 2, Informative

      Not really, for one the roof isn't strong enough. The other issue is that the roof is two and a half meters above the ground.

      The original design called for the dish to be mounted on the back of a truck as you suggest, but if you need to go shopping for milk or eggs, you need to take the dish down.

      We briefly looked at putting it all on a trailer, but voted against it because it would look portable and someone was likely to "borrow" it and we were thinking of towing a caravan at the time, which sort of ruled that out.

      The wireless base-station is the very least of my problems. It is plugged in and switched on most of the time when the dish is online. Of all my equipment it's so far been the most reliable.

      --
      |>>? ..EBCDIC for Onno..
    9. Re:10 minutes to line up the dish? by Anonymous Coward · · Score: 0

      on a hinge and carousel arrangement?
      Man you aussies are so cool and tough

      Grits! Pizza! Flamage

    10. Re:10 minutes to line up the dish? by Xenoproctologist · · Score: 1

      Would it be feasable to make the whole thing more modular? If you could get the dish separate from the base (and remove the counterweight, if there is one), and break the base up into three or four pieces, it'd make it much easier as a one man job. Might increase setup time a hair, but that might be worth it for the convenience.

    11. Re:10 minutes to line up the dish? by Xenoproctologist · · Score: 1

      Oh, hell. Just saw your other post further down the thread. Pay no attention the the parent. Nothing to see here. Move along.

      That'll teach me to post before I've had my morning coffee...

    12. Re:10 minutes to line up the dish? by budgenator · · Score: 1

      Actualy find a bird is easy, I've done it several times, the trouble is that while we are fairly astute about such things, many are not. would you realy want 6-pack joe pointing a satelite transmitter at what he thinks is the right spot, and knocking an entire country's big football game off the air?

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    13. Re:10 minutes to line up the dish? by wagemonkey · · Score: 1

      Could you mount a seecon lnb on the same dish on an adjustable arm? Or would the uplink saturate the tv lnb?

    14. Re:10 minutes to line up the dish? by Anonymous Coward · · Score: 0

      You might want to consider using a different type of dish. From the pictures it looks like one of those heavy solid beasts meant for fixed installation.

      I have a 3m wire mesh dish that almost completely folds up into a backpack. We use these types of antennas for amatuer radio work all the time. Light and simple. Takes about 15 minutes to assemble.

      There is a pretty good amount of information on building your own dish on the 'Net. Lots of amatuer sites. You could probably use the active elements (the driver, modems, and such) from your current setup but build your own super-portable reflector dish.

    15. Re:10 minutes to line up the dish? by |>>? · · Score: 1

      The dish I use has to be both for receive and transmit. Receive antennas can be what ever shape works, eg. a wire mesh, but transmit antennas are specifically built to a standard - apparently certified by the builder of the satellite itself, thus a wire-mesh dish is unfortunately not an option AFAIK.

      If you know different, send me an email and I'd be happy to check it out.

      --
      |>>? ..EBCDIC for Onno..
    16. Re:10 minutes to line up the dish? by |>>? · · Score: 1

      I'm guessing that you meant to write "second lnb", and I'll respond accordingly.

      The transmitter and the receiver are two separate devices, one receiving with vertical polarisation, the other sending horizontally. They're both attached to a t-piece adapter that makes this possible.

      We investigated installing a universal adapter on the receiver, but short of making my own T-piece, it doesn't work.

      While I'm happy to pull electronics from cases and void my warranty, I'm not so keen to have the satellite provider turn the switch because I'm transmitting out of spec. :-)

      I've not yet investigated adding another offset arm, because the dish is asymetrical and that would not be a trivial task.

      If you have any suggestions, I'm open to any contribution you may have, drop me an email and we'll talk.

      --
      |>>? ..EBCDIC for Onno..
    17. Re:10 minutes to line up the dish? by dbIII · · Score: 1
      It's simple - I've seen it in a movie.

      You use a PDP-8.

      Now you know why he needs a truck!

  15. Blank look by theolein · · Score: 3, Funny

    I can imagine the salesman giving him a blank look when he mentioned Debian. "Is that a Macintosh or something?" ;)

    1. Re:Blank look by Anonymous Coward · · Score: 0

      No, no, no. You meant "Is that a Macintosh or something, mate?"

    2. Re:Blank look by |>>? · · Score: 1, Interesting

      One day I made the tactical error of telling the guy on the phone that I was actually running Debian and that I was running Win98/WinNT, whatever he wanted, in a VMware box.

      He immediately assumed that the problem lay there...

      (Suffice to say it wasn't)

      The Gilat software seems to work OK under VMware, but there are some tricks like needing to disconnect the transmitter from the modem so the software can talk to the modem, because otherwise it ignores the ethernet port - go figure.

      My biggest fear was that Gilat had done some funky IP/Ethernet stuff and that it required an actual ethernet port, but my fears luckily proved unfounded.

      At one stage I was looking at bolting a Windows PC under the dish as well - gladly that didn't need to happen!

      --
      |>>? ..EBCDIC for Onno..
    3. Re:Blank look by Anonymous Coward · · Score: 0

      Never underestimate the ignorance of sales people, I was one too once...

      One of the local mac salespeople came into my PC store to buy some cables.

      I was a little shocked at the expression i got when i asked him about the, then, upcoming OS X and if it would be possible to compile existing linux stuff on it. He said something to the effect of 'linux was a pc thing and he didn't expect to see it on a mac anytime soon'. Sad truth was in our small city this dude was regarded as the Mac Ubergeek having been selling them for years.

      Oh well... I suppose people like that working the ultrasexy respectable Apple store may helped a little to keep me in business.

    4. Re:Blank look by Anonymous Coward · · Score: 0

      sadly the exact answer i get from my ISP everytime i ring for tech support.

      so now days i just tell them, "tell me what you would want me to do if i was using a windows box, and i'll just do the equivalent on my machine"

      normally they are too confused by this stage to say anything other then "duh.....ok"

  16. Re:Why not just go to Starbucks? by Anonymous Coward · · Score: 0

    this joker is a well known troll (check his posting history), mod accordingly please.

    Quote:
    • Important Stuff: Please try to keep posts on topic.
    • Try to reply to other people's comments instead of starting new threads.
    • Read other people's messages before posting your own to avoid simply duplicating what has already been said.
    • Use a clear subject that describes what your message is about.
    • Offtopic, Inflammatory, Inappropriate, Illegal, or Offensive comments might be moderated. (You can read everything, even moderated posts, by adjusting your threshold on the User Preferences Page)

    I rest my case.

  17. Re:Why not just go to Starbucks? by cujo_1111 · · Score: 1

    Australia has yet to be overrun by the scourge of your country...

    Most USians I have met don't realise how big and empty the western and central parts of Australia are.

    --
    If I point out that you are incorrect, making me a foe does not make you any more correct.
  18. Satellite uplinks - aren't they a serious affair? by csirac · · Score: 2, Informative

    I don't know how powerful two-way telstra satellite is, but I know that satellite uplink stations are supposed to be taken very seriously. There are restrictions on power levels, aiming accuracy, signal polarisation, etc. It's my understanding that you only have to be out by 1 degree and you could really piss off some satellite company by interfering with their own uplinks.

    Perhaps Telstra 2way is weak enough that no-one really cares...

  19. Well, not the only way... by Kjella · · Score: 1

    ...but the only way at those salaries. And, if you put qualified techs on the front lines of an ISP, they'd probably end up in the looney bin over all the incredibly stupid lusers. And no, it's not as simple as escalation. While qualified people might know whether something should be escalated to a qualified person or not, the monkeys on scripts don't have a clue, and aren't able to separate between technobabble and someone that really has a clue.

    Kjella

    --
    Live today, because you never know what tomorrow brings
    1. Re:Well, not the only way... by eatdave13 · · Score: 2, Funny

      Case in point... me :) I'm a qualified tech on the front line, and I AM in the loony bin. WHEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE!!!!! !! HAHAHAHAHAHAHAW WWOOOOOOOOOOOOOOOHHHHHHHH!!!! Buahahaha ahahhahahahah ahahahahhTBBBBBBPHHHHHHHH!

      2 YEARS OF FRONT LINE TECH SUPPORT, BIATCHES!!! WAHOOOO!!!

      I can write C++, recomplie a kernel, make up firewall rules and routing tables in my sleep, and I'm talking to people that don't know you have to push the little tab down to pull the phone cord out WHEEEEEEEEEEEEEEEEEEEEEEEE!!!

      *stares into space and drools*

      WHEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE!!! I can't get a decent job without a college degreeeeeeeeeeeeEEEEEEEEEEE!!! WHEEEEEEEEEEEEEEEEE!!!

      *bounces off into the woods*

      --
      "Verbing weirds language." -- Calvin
    2. Re:Well, not the only way... by spacecowboy420 · · Score: 1

      pssst, it's not so easy to get a job WITH a college degree. A masters, an Army veteran from the signal core and 5 years experience - not one that pays more than a cosco worker anyway.

      --
      ymmv
    3. Re:Well, not the only way... by budgenator · · Score: 1

      aren't able to separate between technobabble and someone that really has a clue.

      ME :Do you block out-bound port 25?
      AOL Tech: Sir We do block any ports
      ME: then why can't I send Email to my server through AOL?
      AOL: We have no open issues with Email today, other users are sending mail just find, are you sure your email client is set up properly?
      ME: I can send Email to MY server just fine through an other ISP, but I can't through AOL, do you block out-bound SMTP port 25?
      AOL: Sir did you say My server?
      ME: yes I can connect to POP3 service, port 101, on poiuyt.com just find through AOL; but I cannot connect to SMPT service on port 25 at poiuyt.com through AOL but can through other ISP's; do you block out-bound port 25?
      AOL: Sir are you using AOL's email server?
      ME: no I am not, if I was using your email server then all of the email that I send for poiuyt.com, would be stamped as coming from AOL.com not poiuyt.com and people might think they were spam because the email's from and recieved lines would not match.
      AOL; Sir AOL has very srtict policies against sending SPAM
      ME: I understand this and I agree, is one of those policies, blocking the sending of Email to outside servers?
      AOL: Why yes it is, we do not alow AOL users to send email to ouside email servers as one of our spam prevention policies
      ME: Then why didn't you just say, yes we block out-bound port 25 to prevent spam 10 minutes ago?

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    4. Re:Well, not the only way... by cHiphead · · Score: 1

      why didn't you just say, yes we block out-bound port 25 to prevent spam 10 minutes ago?

      becuase they hadnt thought of that b-s line to feed you until then.

      1. you asked aol support for help you dumbass. shame on you.

      2. having experienced it first hand, that tech was simply b-sing to sound good (its a very developed skill there)... "techs" have NO idea what aol's spam or noc policies are, they just mute their mic and turn around and ask someone like me for a good line. ive long since quit and am in an ongoing effort to atone for my sins.

      3. dont bother calling aol tech support now, 90% of the support consultants are in INDIA. and you thought it was AMERICA online.

      >:\

      --

      This is my sig. There are many like it, but this one is mine.
    5. Re:Well, not the only way... by eatdave13 · · Score: 1

      Well, great. After hearing that I just want to go jump in the river. Got any good spots picked out? :P

      --
      "Verbing weirds language." -- Calvin
    6. Re:Well, not the only way... by dwillden · · Score: 1
      2 YEARS OF FRONT LINE TECH SUPPORT, BIATCHES!!! WAHOOOO!!!

      Amature, I lasted two and a half years at AOLhell before losing my job because I wouldn't sell long distance service at the end of my calls.

      And I've got a psycho friend who started just a month after me (april 96) and is still there.

      --
      I'm too lazy to compose a creative sig.
  20. In India... by romit_icarus · · Score: 0, Offtopic

    we've been doing this for a while. In fact Reliance Infocomm has even marketed it into products like mobile POS, mobile ATMs etc

  21. This can only go one way... by antic · · Score: 4, Funny
    'They told me that the wireless gear wouldn't talk to the modem, they told me that my Debian workstation wouldn't be supported, they told me that the BOC wouldn't talk to me, they told me that I needed training, they told me that it wasn't done and it wouldn't work, they told me that I'd void my warranty, they told me so many stories..'

    He's been told a lot of things, but did anyone tell him that divorce is imminent?

    They told me that the wireless gear wouldn't talk to the modem, that my wife wouldn't talk to me...

    --
    'Thats they exact same thing a banana wrench monkey.'
    1. Re:This can only go one way... by |>>? · · Score: 3, Informative

      This made us laugh out loud.

      My wife was sitting next to me and reading over my shoulder at the time :-)

      It all started the other way around. I asked her if she'd like to see Australia and she said "yes". Then I had to figure out how to pay for it :-)

      *That's* where the dish came in :-)

      --
      |>>? ..EBCDIC for Onno..
  22. Re:Australia has computers now? by Anonymous Coward · · Score: 0

    Yeah, eventually all your shit makes it's way here, McDonalds, Oprah, rap, Achy Breaky Heart, electricity...

  23. Radio License Requirements by Anonymous Coward · · Score: 0

    What are the requirements for this type of device? I can bet that installers have to be aware of safety concerns (don't sit in front of these things...), and operational requirements for the reliable operation of the satellite itself.

    I have aligned 1-way direcPC setups, and it is easy. The 2-way gear is also relatively straight forward, but the fine points (polarisation etc, which i believe will change as you move large distances) can have bad consequences for the satellite (or nearby satellites), even when it appears to be functioning for the end user

    1. Re:Radio License Requirements by |>>? · · Score: 2, Informative

      Optus requires that everytime I setup the dish a polarisation check is completed. They can only do that from the BOC. I basically setup the dish, use the polarisation map they provide, get online and send them an email.

      So-far I've setup the dish eight times in vastly different locations and not had any polarisation errors.

      The only thing they told me is not to put my head between the transmitter and the dish :-)

      They tell me that they'll send me an installer certificate, because I seem to know what I'm doing , but I'm not holding my breath :-)

      --
      |>>? ..EBCDIC for Onno..
    2. Re:Radio License Requirements by downundarob · · Score: 1

      Go Onno:

      (I think I used to chat with you on IRC some 5 years ago)

      Expect some contact from a friend of mine in local radio in the topend. non-geeks need to hear about this too.

    3. Re:Radio License Requirements by |>>? · · Score: 1

      Cool, anytime - put my radio announcer skills back to good use :-)

      --
      |>>? ..EBCDIC for Onno..
  24. Same again by dat · · Score: 5, Interesting

    Americans seem to forget we have sheep stations bigger than Texas in Australia.

    We've got a couple of trailer setups that we use for high-speed video conferencing anywhere in Australia. They're a ruggedised "4wd" trailer with a 1.2m dish and a 12V inverter, hanging off the back of one of the 4wd's. Takes about 10 minutes to setup from parking to surfing anywhere you can see up and north.

    1. Re:Same again by |>>? · · Score: 1

      Hiya,

      Can you please send an email to the guy who is travelling (*me*), because I'd like to compare notes and I still need to get VoIP working :-(

      --
      |>>? ..EBCDIC for Onno..
    2. Re:Same again by NotForRent · · Score: 1

      I know a mob in Melb that are at helping set up a similar thing on a trailer. There's a new bird up and some very interesting pricing for it. The self aiming dishes are kinda expensive but if you roll your own like this guy then you can have bandwidth from NZ to Africa and up to China! While VC and VoIP is a bit scratchy (QoS to come) its still a goer! They recommend a concrete foundation but clearly you don't always need one !

      --
      [This space is NotForRent]
  25. Parent is correct by Anonymous Coward · · Score: 0

    I thought it was a troll itself, but no. See here
    Bah.

  26. Just play along by adamsc · · Score: 3, Interesting
    It's not even worth trying to reason most times - I've gone through the "packets disappear 5 hops into cox.net territory and started doing so suddenly w/o config changes here" game a few times and it's much faster to play along:

    "Yes, I made those changes. Let me reboot. [3 seconds] Nope, still broken. Yes it rebooted, I have a really fast computer. Okay, I'll hold for level 2."

    Once you get past the drones at level one, you can get to the people who are allowed to tell you things like "the router serving your entire county is down" (this actually happened). I asked why the level one guys couldn't simply say "Nobody in San Diego has service" - the level two guy claimed that they not only weren't allowed to deviate from the script but in fact would be punished if they were caught! (Hence the term "drone" - if you weren't one before you started there, just wait a few months...)

    1. Re:Just play along by fven · · Score: 4, Funny

      I had some firmware driver issues with hardware I'd purchased. I only twigged to what was going on when the retail people let me set up my hardware next to their display model - theirs worked, mine didn't - theirs was twelve months older than mine.
      Got some mates together, worked out exactly which drivers did and didn't work, then rang the given number and asked for a firmware upgrade (or preferably downgrade).
      First we went through what kind of carpet I had, then she thought that "about two feet" off the ground was a bit high (measure the height of your desk). I got a little insistent that it was a software problem on their side - she asked if I ment games. I explained that there was software sort of pre-programmed into the chip that told it what it was and how it should detect it's environment and react accordingly (well it does...). She put me on hold for a while, then came back and told me that none of the other girls had ever heard of what I was on about and so she couldn't help me.
      Ugh..I'm still stuck with defective hardware....

  27. Handling ISP support scripts by Anonymous Coward · · Score: 0

    You're right, of course, about most tech support being scripted now. I take the "what they don't explicitly ask, I don't have to tell them" approach to support on unsupported setups. I've gone so far as to routinely tell my telco ISP that I'm running Windows 2000 when I'm running OpenBSD, and I just do the translation (ipconfig, IE, control panel, etc.) as we go and don't tell them what I'm actually doing in response to their requests. It generally gets me through all my IP address, DHCP, DNS, and DSL issues without them freaking out or claiming "no support". It's always (no exaggeration) their own fault that I'm calling in the first place (problems with DHCP server, flaky rented modem, DNS, etc.) so I don't feel terribly guilty deceiving them into some non-support.

  28. -1 Beautiful South by Anonymous Coward · · Score: 0

    ... anywhere alone.

  29. No! Longer calls!!! by eatdave13 · · Score: 4, Funny

    Management likes shorter calls, poor techs like shorter calls. I like longer calls. The more I can stretch it out, the better. As it is, I'm so far above the highest metric for CPH that I get told to slow down. Their reasoning is that I'm going so fast I can't possibly be fixing their problem, even though I have almost 0 callbacks. I'm pretty sure that deep down they think I figured out a way to trick the ticketing system, especially since I get ob'd literally 1 in 3 calls I take. It's a pain in the ass, because the ob software slows my machine down to a crawl. Meanwhile, techs taking half as many calls as me get ob'd like 1 in 50 calls. Probably doesn't help that I've testified against them a few times in our union lawsuit...

    Start off every call with "OK, go ahead and restart your computer." That's a great one, because if they're not talkative it's like a mini break. Reinstall TCP/IP every excuse you get, that's 2 reboots unless they only have one phone line. Oh, and when the call starts, just let 'em talk. They'll usually go for about two minutes, and only the last few sentences usually matter, so you can tune 'em out and just kind of skim what they're saying. And if they say that you're being rude, just tell them, "I'm not being rude, ma'am." They always believe it. I don't know why, but they do.

    --
    "Verbing weirds language." -- Calvin
    1. Re:No! Longer calls!!! by parliboy · · Score: 1

      I had a guy who only listened to the last few words I said when I called tech support last week for my DSL line. The error code changed right after I went on hold, then the error went away just as I got off the hold queue and with a live person. I tried to explain how my service had been restored about 30 seconds ago, but as soon as he heard "30 seconds" he started launching into a script for dealing with Blaster.

      <shudder>

      --
      "You're never ready, just less unprepared."
  30. It wasn't easy, but the lifestyle is great by |>>? · · Score: 5, Informative

    As the guy who is doing the travelling, I figured, what better time to do some karma-whoring than when the story is about you:-)

    While it took us a long time to get it all working, the payoff in life-style change was well worth the effort. I just fielded a phone call from a guy in Sydney who couldn't believe that I really existed, that I was in Australia and that he could phone me.

    Next I'll be famous :-)

    I've gotta admit that my web-site is pretty bare at the moment, you can slashdot it if you like, because it's safely on the wired end of the net - but there is only a placeholder because I keep being asked to explain what it is I did.

    You'll notice from the photos that the dish sits on a pretty big frame. That takes about an hour to bolt together - if I do it on my own, all in all 18 bolts, then I get some beefy guys to help me lift the dish on, then plug in all the bits, power it up and on average 10 minutes later I connect - that is if Optus hasn't changed satellites or frequencies without sending me an update first :-(

    Over the solar-car challenge during October 18-28, we'll travel down the middle of Australia and the Sungroper team will help me setup the dish every night.

    If you have any questions, please feel free to email me, or post here, onno at itmaze dot com dot au.
    --

    --
    |>>? ..EBCDIC for Onno..
    1. Re:It wasn't easy, but the lifestyle is great by torpor · · Score: 1

      ... that is if Optus hasn't changed satellites or frequencies without sending me an update first :-(


      What do you do when that happens?

      As an ex-pat Aussie who has now spent most of his adult life living in 'bandiwdth-laden' countries such as Germany and the U.S., I have to say that I'm very, very impressed with your setup!

      It won't be long before I'll feel comfortable with moving back home, building that house out in the desert, and stocking up with my own satellite supplies - and when I do, I hope I'll be able to follow in your footsteps as you continue to make progress on things!

      --
      ; -- the corruption of government starts with its secrets. a truly free people keep no secrets. --
    2. Re:It wasn't easy, but the lifestyle is great by Anonymous Coward · · Score: 0

      What are the exact measurements of the dish?

      I've got a 4wd HJ kinga panelvan i've been pondering doing something similar with, for similar reasons :)

    3. Re:It wasn't easy, but the lifestyle is great by Anonymous Coward · · Score: 0

      Where are my spoons?

    4. Re:It wasn't easy, but the lifestyle is great by |>>? · · Score: 1

      That was a question that I was unable to answer before it actually got delivered because not only do they not know, they change suppliers every 10 seconds.

      The dish is oval in shape, 1.8m x 2.0m (give or take a mm) It's about 30cm deep, but I keep the back frame bolted to it in transit, which makes it more like 1m deep.

      This is without the mount and all the other bits.

      The dish I was supplied with is a ChannelMaster Type 183, their specs on the website are poor, but send me an email and I can forward the PDF's I gathered.

      --
      |>>? ..EBCDIC for Onno..
    5. Re:It wasn't easy, but the lifestyle is great by |>>? · · Score: 1

      When that happens I find a phone line and talk to someone. Last time it happened the BOC kindly went out of their way to gather the frequency table, which I then manually entered into the modem.

      It should be pointed out that this normally isn't an issue, but Optus just recently replaced their B3 satellite with C1. Initially I moved to C1 - no change the frequencies came in over the link - but then over time all the SatWeb users were migrated back to B3 - now in a different location, that's when the fun started, because someone forgot to tell me and send me the update file.

      At the time I had been assured that it would just work, but unfortunately that wasn't the case. However an hour or two after arriving on site and having aligned my dish first to B3 and then to C1 and back to B3, I got the new frequencies over the phone and was good to go.

      I'm told it won't happen again.

      I'm crossing my fingers :-)

      --
      |>>? ..EBCDIC for Onno..
    6. Re:It wasn't easy, but the lifestyle is great by |>>? · · Score: 1

      They're in the crate with the crockery, which generally travels on the floor nearest the sliding door, so you can make a cuppa when you pull over on the side of the road or at some lovely billabong along the way.

      --
      |>>? ..EBCDIC for Onno..
    7. Re:It wasn't easy, but the lifestyle is great by goon · · Score: 1

      dare you to try and outrun the solar cars. I had a mate working on the Melbourne Uni EE team saying at the completion of the race they would try to see how fast they could wind them up. So they organised a race with some hotted up late model Holdens. Gave the solar cars 20m head start and could never catch up.

      That's right, the Commodores had to refuel at regular intervals while the solar cars just kept going. Different story at night though.

      --
      peterrenshaw ~ Another Scrappy Startup
    8. Re:It wasn't easy, but the lifestyle is great by flow_aus · · Score: 1

      And holden's couldn't catch up? Hm... did they forget the gears after 1st?

      Sure - the solar racers are quite fast for what they are, but out on the Stuart highway they're going to be no match!
      Assume 5 minutes to fill up every 250km or so (yes, that's all you're going to get out of a tank at these speeds), and you're a million miles in front. .

  31. I bought a ....... by losttoy · · Score: 2, Funny

    BONGO!!

    The salesguy told me that it had no TCP/IP stack and they do not support TCP/IP over Bongo ;-)

    Heh, but what do salespeople know?? Now I can bing from anywhere in the world!! :)

  32. Often, it's the opposite... by Craig+Ringer · · Score: 2, Interesting

    I've had ISP tech support people develop that confused tone when I mentioned I was using Debian Linux ... so I just said "it's Red Hat" and you could almost hear the light come on over the phone. It doesn't happen so much now, though.

    Recently, I've had the pleasant experience of ISP techs asking what OS I was using, and when I responded with "the firewall/router is Debian, my desktop is Red Hat" they've (a) been pleased they're dealing with a user who knows what an OS is and (b) gone "aah.... good. OK, in /var/log/syslog..."

    It's always nice to see that even in a job as bad as ISP tech support, some people are interested and know more than they absolutely have to. I tend to ask for particular techs now (the sort who when I say "my DSL modem just lost sync" don't respond with "OK, now click start->..."). Less frustration for me and them ;-)

    1. Re:Often, it's the opposite... by eatdave13 · · Score: 1

      LOL... at my ISP we're not even allowed to transfer calls to specific techs. I get to run through ICWs 20 times a day while people who don't know what a port is tells the Linux customers to get bent.

      --
      "Verbing weirds language." -- Calvin
    2. Re:Often, it's the opposite... by phliar · · Score: 1
      Recently, I've had the pleasant experience of ISP techs asking what OS I was using, and when I responded with "the firewall/router is Debian, my desktop is Red Hat" they've (a) been pleased they're dealing with a user who knows what an OS is and (b) gone "aah.... good. OK, in /var/log/syslog..."
      Well, you could tell us the name of this competent ISP! If they treat you well, I think you might as well plug them.

      For my part, I've had similar experiences with Speakeasy. There's one supported Linux distribution, but they'll try to help out with *BSDs or other distributions. If I say anything technical they drop the script and talk like normal people.

      --
      Unlimited growth == Cancer.
  33. Can't be done by Craig+Ringer · · Score: 1

    You know, in some ways it's better to say "can't be done" or at least "you can try, but it's your problem" than the all-too-common "sure, sure, that'll work FINE, just buy the damnn thing".

    I've had that experience more than a few times, and personally I'll take "can't be done" anytime. It's irritating, but nothing like as bad - especially when it's an ISP with a large monthly fee who doesn't actually care if you're getting service or not, you still have to pay.

  34. Re:Satellite uplinks - aren't they a serious affai by |>>? · · Score: 5, Interesting

    You are basically correct. My dish is technically an uplink station, but I have no control over power. I can only control aim and polarisation.

    Aim is achieved by using a set-top box in install mode, then I maximize the signal. Polarisation is read off a map and adjusted accordingly.

    When I get online, I send an email to the BOC to get a cross-poll check done so I don't splat over other people's signal, but I've set it up seven times so far and have yet to get asked to change the polarisation.

    The accuracy is waaay less than 1 degree. I could calculate it, but using a 16mm bolt, the difference between connection and not is 1/8 of a bolt-turn.

    --
    |>>? ..EBCDIC for Onno..
  35. A little to much time on his hands by code_echelon · · Score: 1

    "They told me that the wireless gear wouldn't talk to the modem, they told me that my Debian workstation wouldn't be supported, they told me that the BOC wouldn't talk to me, they told me that I needed training, they told me that it wasn't done and it wouldn't work, they told me that I'd void my warranty, they told me so many stories..'"

    Of course they are not going to help you develop any kind of system like the one that this guy has made. Most ISPs are not going to have enough time to work with people that are going to take there internet connection a little overboard, somewhat like this. If they were going to spend time like this on everyone that wanted to do something like this they would be flooded with calls and it would be unaffordable, as they do not got extra funding for a huge increase in support calls. Most of the ISPs in my area don't even support *nix at all.

    From a diffent perspective though great job to the guy for making this it is a very impressive accomplishment and I would feel pretty stupid if I was the guy now telling him that he needed training. I would love to get something like this going for myself so I could travel more and always communicate really easily with work. If this system was made more practical it would be put to use by many people. There do seem to be other implementations of this, some mentioned in the full article, however they all seem to be very expensive.

  36. have a look for support first! by tshuma · · Score: 1

    I had the "same" problem, but in europe. I was living in a "black hole", so no good internet was available. So i tried the sat-net. It is works, very well, but really have a lot of problems.
    So what you need, and not just for sat, is a good provider, a good salesman, a good SUPPORT.
    So first i checked the salesman, and the provider. I was asking questions by email, by phone, and I was just waiting for reply. Some provider answered after a couple weeks.. which is less then nothing.. but some.. yeah there are some! give me answere by email in 3 hours, and correct answare for all of my questions. This provider, or shops, salesman is usually expensier, but just think a bit. If you have a chip shop, but no support how many time will you (ooh.. sorry mate..) ya spent to figure it out why does not works what shoul be..

    So first check the support, than by the best one.

    --
    There is only one good solution: The simpliest!
  37. Re:Australia has computers now? by ayjay29 · · Score: 5, Funny

    I have an Aussie mate who was on a plane home last year, and sat next to a middle-aged American lady. She was talking about TV, and asked if they have cable in Australia. He said his family had just got their first TV, but that the guy next door was going to get one that showed things in colour instead of black and white.
    He then asked the lady what a video was, and she went into a long detailed explanation of how you could set it to record a program when you were out, then come back and watch it later. Much to the amusement of the twenty or so Aussies who were in hearing range of her explanation.

    --
    Offtopic, Inflammatory, Inappropriate, Illegal, or Offensive comments might be moderated up.
  38. good effort by cehbab · · Score: 1

    top job mate.. :)

  39. Wow! by teledyne · · Score: 1, Funny
    so far roughly 3000km.

    Damn! That must be a huge pringles can!
  40. I had to present a disc by mo^ · · Score: 1

    When i got my first cable connection in the netherlands, the engineers insisted on seeing an original windows disk before they would install the hardware to my home. At the time i was running one machine on a OEM (thus disc-less) Win2k and my server for the connection was on Mandrake (5? 6? i dunno, was my first an only linux install).

    Oddly enough the engineer didnt seem to notice this when i presented a full version 95 CD i had borrowed from work, and proceeded to tell me my windows box was not working as he couldnt "winipcfg". He the got offended when i had the audacity to suggest he try "ipconfig" from a command line.

    The next step was to call the support line and refuse to budge til i had a direct line number for a rep. in 2nd line. after that my cable experience was a good one as everytime i needed tech support i rang direct to 2nd line and the guy on the other end acceptedthe fact i had a fair bit of prior knowledge.

    (as an addendum... i can never work out whther its disK or disC so i will use both interchangably and dang the consequences)

    --
    bah!*@%!
    1. Re:I had to present a disc by cdrudge · · Score: 1
      i can never work out whther its disK or disC so i will use both interchangably and dang the consequences

      I've always figured magentic media was disks and optical was discs. 3.5, 5.25, 8, etc magnetic media ("floppies") are disks. CD/DVDs are discs.

      I have no idea where magneto optical disks/discs fit in there. Maybe they are discks?
    2. Re:I had to present a disc by Anonym1ty · · Score: 1

      Optical is like Seeing, so it makese sense the word disc ends with a C

      :P

      Don't let anyone tell you it has to do with which route you prefer the word took to enter the English language as that trick was known well before optical or magnetic media

    3. Re:I had to present a disc by Razor+Blades+are+Not · · Score: 1

      Since Optical uses lasers which run at the speed of light, it's obvious to me that it must be 'c'.

  41. When I was a lad... by wrmrxxx · · Score: 2, Informative

    I'm 35. I was born in a country town, and back then, our oven was a wood burner. Our heating was by a kerosene heater - I still remember it. Utilities and services that we take for granted in the city take a while to get out to the bush because rural Australia is mostly quite sparsely populated. A large proportion of our population lives in a small number of cities, and the rest of the country could be categorised as 'mostly empty'.

    Telecommunication capabilities in the more remote regions are still considered to be below standard. This issue is one of the major sticking points in the Australian government's attempts to fully privatise our (effective monopoly) major telecommunications carrier, Telstra. There is a fear that a privatised Telstra would not see value in providing service to remote regions, and would not install lines or would let maintenance go, further isolating people.

  42. Tried this by The+Tyro · · Score: 1

    While in the military. A bunch of us were overseas for the war in Afghanistan, and were really hungry for some unfiltered internet access. We had mil access, but the military access rules were a bit too restrictive for our tastes, and everything was constantly monitored. (the thought of some E-1 laughing his ass off and showing my sweet sappy emails to my wife around to all his buddies bothered me... call me crazy). To be fair, however, it could have been worse... in the early portion of the war, we were under total communications blackout... no cell phones (or regular phones, for that matter), no computers... no fun.

    We looked into some satellite internet access for ourselves (one guy in our group was a satellite 'net installer), but couldn't find a provider. We could have smuggled the hardware into the country, and even set it up, but we couldn't find a satellite to hit. We had the Innmarsat in our comm gear, but the guy in the article is right... it's extremely expensive to run, and the bandwidth sux0rs.

    I wish we'd have known about this guy's deal.

    --
    Even if a man chops off your hand with a sword, you still have two nice, sharp bones to stick in his eyes.
  43. Re:Australia has computers now? by rhuntley12 · · Score: 1

    I've heard Kangroos are good at not hitting Koala's like human drivers tend to?

  44. satellite providers and customer service by whowho · · Score: 1

    what is it with satellite providers and their reluctance to reply back to customer sales inquiries? i've had nothing but slow responses, unavailability of sales persons, etc.

    last one was satlynx, kept whacking at them for 2months, even calling every person i could get my hands on, just couldn't get a price quote out of them! gave up. what do i have to do? beg them to sell me a service?

    1. Re:satellite providers and customer service by Anonymous Coward · · Score: 0

      Basically, you're not worth their time. Salespeople think themselves important, and unless you represent some company they think will bring in hundreds of thousands of dollars, they won't bother.

    2. Re:satellite providers and customer service by whowho · · Score: 1

      well then pretty silly to even bother saying that they are offering a service. plus not as if i was small fry: needed the service for two/three vans to accompany a beverage multinational's country tour. huge pubblicity. but no, it meant nothing to them telling them this.

  45. Re:Australia has computers now? by Anonymous Coward · · Score: 0

    Australia, electricity, haha, hehe....

    http://slashdot.org/article.pl?sid=03/09/12/184922 5&tid=103

    US/Canada Power Outage Task Force Event Timeline
    "The U.S./Canada Power Outage Task Force issued the Aug. 14, 2003 Sequence of Events at noon today. While no conclusions are drawn at this point, it does paint a pretty good picture of what happened and when it happened."

  46. Why wouldn't BLue Oyster Cult talk to them? by g0hare · · Score: 1

    They're nice enough guys, and I think they were engineering students pre-rock.

    --
    Vote Quimby!
  47. Simple solution by Sycraft-fu · · Score: 4, Insightful

    Lie. That's what I always did with Qwest. Their support constraints were amazingly stupid, so I'd just lie about what I had. The OS wasn't a problem, actually, since I run 2000 and they do support that. However they did NOT support the fact that I had a network. Now this might seem reasonable until you realise that I had professional class service. I had my own subnet of 8 static IPs and an external router (provided by them). Now any reasonably intelligent person would assume that the purpose of all this is to have a network of computers. Seems to make little sense to plug the router into one system and assing all the IPs to it.

    Well, they steadfastly maintained it wasn't supported and I'd need to plug the router right in to my computer. This was not only not really possible (router was ina different room) it was outright fucking stupid. Since I could access the router via telnet, which went over my internal network, I could verify that it was NOT the problem. Also, I could ask the router what was the problem, and it told me that I lacked a DSL dignal. This I tired to explain to them to no avail. So I began lying about not having a network. This never stuck any of them as odd.

    Next we got to the router reconfiguration. Every time they wanted me to blow away my router's config and redo it from scratch. I again tried to explain that the config had not changed. It was working with the config on it, and then it stopped working. I hand't changed anything, I was the only one with the password, therefore hte config was NOT the problem. Also, again I tried to explain that the router was telling me what was the problem (I was getting no signal since the DSLAM was broke). Again, no avail, so I simply lied about keying in their config they read to me. I wasn't, of course, because it was not only a waste of time, it was the wrong config, it setup a router for NAT operation whereas I didn't do that.

    After dealing with this, I skipped the arguing and went straight to the lying with subsequent steps. I was asked to do retarded things like install a TCP/IP for a dialup adapter (yes, really) and so on. I'd claim I did them, and then let them try the next thing. Eventually they expended their little script and I got escelated.

    Now the real solution, if you can do it, is to get on an ISP not run by retards. I've been happy with Speakeasy. They are happy to treat me like I know what I'm talking about, and answer my questions in a straightforward way. I can call and ask for information or status and get it, without some argument. Also they seem to be competent and can troubleshoot in an intelligent way.

    However, if your ISP is dumb, and most are, just lie about your setup. It'll save you a lot of time.

    1. Re:Simple solution by wagemonkey · · Score: 2
      Amen.
      When I was with BTOpenwoe (BTOpenworld but...) I had major ADSL problems - some web sites I could access and others not, and my mail server was unreachable (not hosted by BTO). The fact that I run Kmail on Linux was a slight problem, they wanted me to run outlook express and tell them that didn't work...

      Eventually I told them that was what I was doing and that it didn't work and could they fix their network please. I think it took two days before they got me re-connected and I'm still wondering why I had to run Lookout Excess to use the web :-(

      This and the long and ivolved saga to firstly get ISDN and then move to ADSL are why I am now with Nildram - but I still have to have a BT line. When will local loop unbundling become a reality?
      Danger Will Robinson, Airborne Swine Alert!

    2. Re:Simple solution by Fnkmaster · · Score: 1
      I used to go through these same sorts of gyrations with Verizon DSL. I recently switched to (cheaper) Time Warner cable service (in NYC) and I FINALLY have an ISP that will tell me when there's an outage at Level 1 tech support, and doesn't force me to step through some retarded script, "are all the filters still on the line?", "is your computer still connected to the DSL modem?, blah blah blah, force me to lie about having a router (I wasn't supposed to use one unless it was their approved model). Verizon sucked a bit fat hairy one, but they were by far better than having to deal with the 3-company DSL nightmare my friends used to have to deal with.


      These days, it's quite clear that cable modem service seems far more reliable - much less downtime and weird fuckups than DSL, so they can afford to have semi-reasonable Level 1 techs. With Verizon, what finally prompted me to leave was when they had to escalate an issue to Level 3, then Level 3 had to call in the dread, secret Level 4, and then, after my service spontaneously started working again, 24 hours later, they pulled the plug to "transition me to their new dynamic IP platform", which would require a new DSL modem. But they did this to fix a problem that didn't exist anymore (it was already back online), and they didn't notify me in advance, and they didn't send me the new modem I needed until I talked to the Level 3 tech guy again who said it would be necessary, but it'd take 4 days to get it to me because it was a Friday.


      Thank you Verizon for costing me thousands of dollars of lost time with your shitty DSL service. That's why now I'm getting DSL backup to failover to in the event that TW cable goes down. If your time is worth more than 40 bucks an hour, and you get even an hour of downtime a month, then it's worth it. When you start thinking about 2-3 days of downtime in a row, that 40 bucks of peace of mind makes sense.

    3. Re:Simple solution by Anonymous Coward · · Score: 0

      I recently had problems with my Comcast cable connection. I was impressed that it only took 2 calls (both to Tier one) to get a network problem ticket generated (problem was resolved a couple of hours later).

      The tier one guy was very capable, and realized it was a network problem problem immediately when he pinged a Comcast router (the one that is my gateway) and obtained 8% packet loss.

      My problem was poor performance, not outright lack of connection.

      It has been my experience that (in the case of Comcast at least) the tier ones are definately not drones, and if you treat them cordially, you will get things resolved quickly.

      I suspect that if you talk to them with the expectation that they are drones, you might get the service you expect.

      btw: I told the Comcast tier one people that I was using QNX, and while they hadn't heard of QNX, they did not say that it wasn't supported, only that they couldn't help me diagnose a problem with the QNX setup (there was none) because they were unfamiliar with the OS (which is perfectly reasonable). They asked me (apologetically) if I could run a Windows system to confirm the packet loss on an OS they are familiar with (again, any engineer would agree that this is perfectly reasonable diagnosis methodology).

    4. Re:Simple solution by CyberVenom · · Score: 1

      Personally I get my DSL from Surf City Networks (surfcity.com). They have really great support, and had no problem with me running Linux on my system. I can call them anytime during business hours and talk to a competent technician. The only drawback is that the local loop for my apartment is provided by Verizon, and they are the most retarded morons in the telecom business. (Although I'm sure some of you would disagree ;) Fortunately, as long as their wiring and switch stay intact, I don't have to deal with them at all.

    5. Re:Simple solution by Anonymous Coward · · Score: 0

      Wow... if you have an hour of downtime a month on DSL, then you're with one hell of a sucky DSL provider.

      I have SBC(but not Yahoo) DSL, and I've had no more than an hour of downtime a year for the last 3 years.

      They've never complained about my router, they've never whined about my Macs, and they've never tried to swap out my hardware.

    6. Re:Simple solution by Anonymous Coward · · Score: 1

      I was with EsatBT, the Irish branch of BT. I paid them over 100 euros per month for ADSL, when the fools accidentally disconnected me and I phoned up and said my modem appeared to have no connection to the DSLAM they asked me what a DSLAM was. This was their only level of customer tech support and this was the business package, I hate to think what the residential package is like.

    7. Re:Simple solution by Sycraft-fu · · Score: 1

      The stupidity of Qwest actually did work to my advantage on a couple of occasions. I several times got overbilled for things. Like when I got it setup at my new place, they provisioned my IPs ($25 charge) in the wrong city. This I called about and they reprovisioned them in the right city, wrong call centre. Finally another call straightened it out and I could use my IPs. Of course, when the bill got there, there were charges for the two misprovisions.

      I explained, with great dificulty, the problem to the billing department and got my $50 back. Then later, someone working independantly form me noticed that I had been incorrectly billed but did not notice I'd been refunded and so again gave me a refund.

      I had this happen for a couple different things.

      All in all, I'm much happier now, even though the setup is harrier. Yes, I do have a 3 company solution. Speakeasy does net access, Covad does transport and Qwest provides the line. However, Speakeasy is good at dealing with the other two and is competent with their own network. So far, all has gone well. If there's a problem, I call them, and they track down who's actually responsible and make them fix it. They also have more clout than an end user, what with having contracts on their side.

    8. Re:Simple solution by Sycraft-fu · · Score: 1

      I've had good luck with cable companies. I was with Cox breifly and it was pretty smooth. I had a whole lot of outages, because I signed up right during monsoon season and lightning tends to do that. They did a good job of getting service back. Their tech support was much smarter and better equiped to solve problems than Qwest support.

      However, their sales side was DUMB. Basically, they were willing to provide you with one kind of line and one kind only. You got a 3mb/256k line, which was nice, but only one dynamic IP. More upstream? Static IPs? All foriegn concepts. They just weren't willing to deal with pro class service. So I kept them until I could get DSL hooked up (another difference, took me over a month to get DSL, CM took a day).

      I recommend CM service to home users around here, seems to work much better. IT's not just for me though.

    9. Re:Simple solution by Sycraft-fu · · Score: 1

      Hopefully that shouldn't be a problem for you. It seems that phone companies are fine (generally) at dealing with anything so long as it hooks to the phone switch. It's past that that they turn into retards. I have a theory as to why:

      I work for network operations at a university, on the data side. We have pretty advanced services including a huge, redundant layer-3 switched data network and campus wide phone service, provided by a real carrier class phone switch (7R/E, new version of the 5ESS).

      So, back when this all started, voice and data were seperate. The voice network was what was critical, the data was just for playing. The voice network was run on a multi-million dollar phone switch and was really reliable, teh data netwrok was a bunch of async lines, some thick wire and a prayer and crashed all the time.

      Now, the way things are and they way they are going, there is increased integration between the voice and data, and voice isn't the important thing any more. People can get voice from other places liek cell phones if they want, and a great many departments need fast reliable data, which we have scaled the network to provide. Additonally, there is all sorts of crossover technology like LRE (VDSL) and voice over IP.

      Well, the voice side resists all these technologies as much as they can. They don't want any of them implemented if they can help it. They still see things in a "this is voice, that is data" archetype. They like their phone switch, and don't like anything new and different (other than the new version of the phone switch).

      I'm betting the phone companies are staffed by the same kind of people. Voice is what they know, voice is what they do and voice is what they like. They don't properly understand all this data stuff, and how it crosses over. Hence, you get problems.

      That's why I think a multi-provider solution is better. The telco just has to provide the copper (they do that anyways) and then have a trunk out of the switch to a 3rd-party DSLAM. All they need to keep working is the copper and the trunk, both of which they are well equipped to do. After that, it's somebody else, who is hopefully more competent, that manages everything else.

  48. Re:Why not just go to Starbucks? by Ohreally_factor · · Score: 0

    We don't really realize how big and empty our culture is. Make that a double latte.

    --
    It's not offtopic, dumbass. It's orthogonal.
  49. Satellite Truck by Ceadda · · Score: 2, Interesting

    Direcway says, what, 10 times on their site that you cant use their dish for mobile internet? Then you pull up a business website and they sell a fully loaded mobile satellite internet truck... Its just that they dont want you to know that you really can use it anywhere and they just dont feel like offering it to home users or rv users or internet nuts.

    --
    *There's Klingons on the starboard bow, scrape em off Jim!*
  50. I don't need their "support" by twitter · · Score: 1
    My OS and networking software works just fine without my ISP's support. All I need from my ISP are a few simple pieces of information about their network, IP addresses of gateways, domain name servers and my own box. Now that they have forced everyone onto evil, dial up style dhcp, I don't even need that. I don't need them to tell me what to put into /etc/networking/interfaces, my OS comes with very good documentation. That's the way the internet is supposed to work, by standard and consistent interfaces which are platform independent.

    It amazes me how ignroant Windoze keeps people about the actual workings of their computers. The owner of my computer store told me to "speak english" when I told him that a client's ISP was not resolving names and that the client needed an ISP that had reliable DNS or they needed to run their own. That few of my tech peers could even begin to trouble shoot such a basic problem was a shock to me, but I started to understand why ISP help desk jobs would be like hell.

    Why anyone would give preference to software that is so unifomrative is beyond me. I'd much rather be able to walk someone through a simple text file edit than have to remember or script out a bunch of mouse clicks for each and every varient of windoze. "Right click on my computer", says the tech, "What's a right click and where is it on my computer?" a reasonable client might ask as they look for a button on the right side of their machine. That is hell. I don't even want to think of the reason ISP's seem to favor the vector for "I love you", "code red", klez, blaster and all those other nasties.

    The world will be a much better place under free software. It's not just easier to run, it's easier to help people with too. Remote administration under free software actually works. I would be comfortable giving my cable company a user account on my packet filter. I'm not comfortable making them root on my computer with their awful windoze CD which is famous for breaking computers.

    Of coures I'm not nasty about any of this to the poor devil on the other end of the phone. I play along as best as I can. When they say "reboot" I restart networking with "/etc/init.d/networking restart". This actually fixed a problem after a dhcp change of address. It's much easier for all concerned when I simply try to extract real information from their windozy script. The fact of the matter is that I know my software works, works well and is not subject to arbitrary changes sent via email or other worm. Nothing changes on my end, so it's just a mater of time before I figure out what changed on their end. I don't want to make getting there hard for anyone. It's rare I have to call anyway.

    --

    Friends don't help friends install M$ junk.

  51. Meatware text-Speech routines by wowbagger · · Score: 1

    Yes, what people forget is that level 1 service people are usually little better than meatware text ->speech algorithms. If your text->speech algorithm started saying anything other than what you told it to say, you would replace it.

    Just lie, play along with the script, and wait to get to the level 2 people. Then, when you get to the level 2 people, DON'T act all cocksure - DON'T try to come across as an "expert". From a L2 tech support person's perspective, a person who is trying to act like an "expert" is usually a moron who knows just little enough to be difficult.

    Just report, factually, what you are seeing. Don't try to conjecture, don't offer opinions. Just the facts, m'am - "I do a traceroute and after foo.bar.bax I get no response.", not "the machine after foo.bar.bax is down".

    1. Re:Meatware text-Speech routines by Cpt_Kirks · · Score: 1

      Level 2 can suck too. I was having a problem with RoadRunner. I went through level 1, no help. He sent me to "Network Support".

      The chick on the other end was dumb as a rock. She had to be working out of her trailer, I could hear babies and dogs in the background. Her stock answer was that they had to send out a tech, and I had to pay for it. No way in hell. I told her if a tech came out he was taking the fucking cable modem back with him. I asked for her supervisor. She said he "wasn't there". She wouldn't even give me his voice mail.

      I finally fixed the damn thing myself...

    2. Re:Meatware text-Speech routines by adamsc · · Score: 1
      I finally fixed the damn thing myself...
      Ever get the impression that's what they had in mind? It costs more to hire someone who can fix the problem than someone who can annoy you into doing it and that gives them the option of blaming all future problems on your work, too.
    3. Re:Meatware text-Speech routines by Jondo · · Score: 1

      I dissagree.

      As a uni-tier phone tech for Comcast, we can tell who knows what they're doing, and who doesnt.

      We do find some situations quite comical, like all the people who claim to be certified in something or other (usually MCSE) and know jackall. Literally. Like, "Its not working for you because its not plugged in."

      People who know what they're doing make our lives easier, because we don't have to spell out "i-p-c-o-n-f-i-g forwardslash same as questionmark r-e-n-e-w" (Many 30 year old adults cant seem to spell), and we can just say "Yeah, try renewing your ip again."

    4. Re:Meatware text-Speech routines by wowbagger · · Score: 1

      Well, that's sort of my point. If you just state the facts, simply, then the fact that you know what the hell you are talking about becomes clear.

      If you start out with all the "I have $CERTIFICATION and I know what I am talking about", the general response is "Yeah, right!"

      If you simply start out saying "Well, things started getting slow, so I pinged the gateway and got some pretty variable timings and about 10% loss", then the 2TS on the line gets the picture that you may actually know which end of the keyboard you type on.

  52. card reader. by twitter · · Score: 1
    Your site mentioned trouble with a "card reader" in close proximity to talk about a digital camera. If you have compact flash, just use your laptop's PCMCIA card slot and a $15 adaptor. It is recognized by the kernel as a hard disk, /dev/hde1 in my case. "mount /dev/hde1 /mnt -t msdos" works for me. It's faster than USB 1 and works without all the USB pain. As a bonus, you get to use cfdisk, and can make e2 partitions for getting infromation to your Zaurus with reasonable names, user and execution information. This may also work for other flash media cards, but I have not tried them out.

    I hate USB.

    --

    Friends don't help friends install M$ junk.

    1. Re:card reader. by |>>? · · Score: 1

      Thanks for your comments, but while the combination is correct, the suggestion isn't because the camera uses memory stick.

      The card reader is a 7-in-1 TrendUSA reader, and according to their support staff I should be able to add a scsi_luns command into modules.conf and it should just all work - but of course it doesn't - hence it's on the todo list.

      The reference to the camera is that I need to login as root to be able to run gphoto2 --get-all-files, but then need to change the ownership back of all the images and generally stuff around - I'd much rather just stick the camera in, and everything just downloads - another todo list item :-)

      --
      |>>? ..EBCDIC for Onno..
    2. Re:card reader. by swillden · · Score: 1

      The reference to the camera is that I need to login as root to be able to run gphoto2 --get-all-files, but then need to change the ownership back of all the images and generally stuff around

      You're running Debian, right? The libgphoto2 package should take care of you. Just check out the README.Debian file. Something like the following should get rid of the 'logging-in-as-root' problem:

      cd /usr/share/doc/libgphoto2-2/linux-hotplug
      sudo cp usbcam.group /etc/hotplug/usb/usbcam
      cd /etc/hotplug/usb
      /usr/lib/libgphoto2/print-usb-us ermap > libgphoto2.usermap

      Then, make sure group 'camera' exists and that your account(s) are in it. Note that I run sid, so you may have a different version of libgphoto2. IIRC, the usbcam script in woody is located in the gphoto2 doc directory, but otherwise things are the same.

      The usbcam script gets automagically run by hotplug when you plug in the camera, and it changes the group ownership of the newly-created device node to 'camera' and gives the group read/write permission.

      On my to-do list is to tweak the usbcam script so that it also executes a script I wrote that downloads the pictures, moves them to the right directories (based on the EXIF tag timestamps), clears the camera and then notifies me when all of it is done.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
    3. Re:card reader. by |>>? · · Score: 1

      Cool, finally got a moment to do this, and another item in my to-do list bites the dust ... thanks!

      --
      |>>? ..EBCDIC for Onno..
  53. reminiscent of BEHEMOTH by ChoyLeeFut · · Score: 1

    As soon as I read the description, I was reminded of BEHEMOTH, or "Big Electronic Human-Energized Machine ...Only Too Heavy".

    --

    The postman hits! The postman hits! You have mail.

    1. Re:reminiscent of BEHEMOTH by Anonymous Coward · · Score: 0

      Which is now sitting in the Computer History Musium in Mt View, Ca.

  54. Er... he didn't. by leonbrooks · · Score: 1
    But congratulations on spelling one of them correctly.

    It's "back-breaking". But Onno's ESL, so I'll forgive him that slip... but what about you? (-:

    --
    Got time? Spend some of it coding or testing
    1. Re:Er... he didn't. by azzy · · Score: 1

      Well to be pedantic, the parent to my comment typed in two particular words. One of them was correctly spelt. As to their individual meanings, or the intended meaning of both words next to each other, I wouldn't wish to speculate.

  55. Re:Why not just go to Starbucks? by Sir+Haxalot · · Score: 1

    Australia has yet to be overrun by the scourge of your country...
    My country? Last time I checked I lived in England.

    --
    I have over 70 freaks, do you?
  56. Faster Dish Setup by Anonymous Coward · · Score: 2, Insightful

    You mention having to setup a mount and then lifting and carrying the dish to it. Why not put the mount on a trailer and set the trailer up with legs to steady it. You then attach the dish to the mount and add some sort of fairing or enclosure for wind and precipitation protection. To set up you park the trailer, drop the legs, level if necessary, remove the fairing and then start your alignment procedures. It eliminates the manhandling.

    1. Re:Faster Dish Setup by |>>? · · Score: 1

      We did look at that and Optus even offered to sell me one for $12,000 - sans wireless. Still need to run big RF cables inside.

      The main decider against this was that it looked mobile and easy to "borrow". The second reason against it was that it precludes us from towing anything else - like say a caravan.

      I've spent many hours attempting to eliminate manhandling the dish, this is the best I've got so-far. As stated elsewhere in these comments, I left a crane behind because it was too heavy - dangerously so - lifting 50kg above your head is an accident waiting to happen - but now I'm looking at other lifting contraptions.

      One kind reader pointed me to the spitzlift crane and it looks promising.

      --
      |>>? ..EBCDIC for Onno..
  57. Re:Australia has computers now? by Kisama · · Score: 1

    You can't lump McDonalds and Achy Breaky Heart in the same group. One is a cornerstone of our so called culture/way-of-life the other was a passing fad most of us would happily love to forget. In fact, you reminding me about it has undone years of therapy. My lawyer will be sending you my bill.

  58. Re:Of course it's had problems, I ended supported. by IANAAC · · Score: 1

    That's been my experience too. I have SBC for my DSL and the couple of times I've hade to call for sync problems, the phone support people were completely unresponsive. It really is like interrupting a telemarketer... they start the script from the top again :-) The two times I really had problems, I went to dslreports.com and almost immediately got help there, from SBC's own techs, no less.

  59. No question, just a pad in the back by XSforMe · · Score: 1

    Congratulations for a nice setup and not allowing the sales FUD get the best of you.

    --
    My other OS is the MCP!
  60. Old saying... by Erbo · · Score: 1
    There's an old saying that applies to situations like this:

    "Always listen to experts. They'll tell you what can't be done, and why. Then do it."
    -- Robert Heinlein, from "The Notebooks of Lazaras Long," in Time Enough For Love

    --
    Be who you are...and be it in style!
  61. Obligatory Simpsons Quote by barryfandango · · Score: 1

    Bart: [spying a kangaroo] Hey! We can get away in their pouches. [tries to climb in] Ew! It's not like in cartoons.

    Homer: Yeah, there's a lot more mucus.

    --
    In all matters of opinion, our adversaries are insane. -Oscar Wilde
  62. say again, over? by jago25_98 · · Score: 1

    A packet the size of a hard drive in a boot and a ping of 4 days by car.

    He'll be fine, the best players actually play better with high ping you know ;)

  63. sony stick readers. by twitter · · Score: 1
    Google search.

    Amazon, $30 was the first thing on the list. I don't like Amazon, nor do I know if it will work. Sony's got issues with magic gate and all that.

    If it works, it rocks. You will still have to open a prompt as root to mount the device, but any user can copy the files so you will be spared the "chown me ./files -R" amd chgrp strokes. I use gqview to look at and select my files for copy. It's been much easier for me do this than it has been to get any USB thingy working. The gphoto2 interface might change my mind, but I don't know it because I have not needed it. Card readers are generally faster than the cards themselves and much faster than USB1 and the configuration is already done. Open Zaurus has a neat automount set up. One day I'll figure it out and put it onto my laptop.

    I'll bet your to-do list looks like more fun than mine. Keep on treking.

    --

    Friends don't help friends install M$ junk.

  64. would if I could by Craig+Ringer · · Score: 1

    ... but it's not so much the ISPs ( I regularly deal with several - home DSL, work DSL, backup work service ) as a few good individual techs at the ISPs.

    All ISPs I work with here have a sort of linux-neutral policy. Unfofficially, it comes down to "our customers want it, and because we don't have the knowledge we can't thoroughly support it, but if you're using it you should know what you're doing anyway." They'll talk to you, help diagnose issues, but if it's your end it's your problem. Reasonable as far as I'm concerned, especially since in reality they're usually more helpful than that once you find someone who knows what they're doing. My first ADSL setup was bridged, and I was walked (as a bit of a newbie at the time, 'twas years ago) through configuring a debian box for the bridged DSL service.

    Basically, I remember people I've had good experiences dealing with, and tend to try to find them again - less pain for me, and hopefully one less brain-melting customer for them.

  65. Re:The internet is never a necessity by hesiod · · Score: 1

    > Lameness filter encountered. Post aborted!

    Too bad it wasn't the poster...

  66. BOC? by Leomania · · Score: 0, Redundant

    they told me that the BOC wouldn't talk to me

    Well, why did he want Blue Oyster Cult to talk to him in the first place?

    - Leo

    --
    You don't use science to show that you're right, you use science to become right.
  67. It can make popcorn too!! by jedi_gras · · Score: 1

    "The only thing they told me is not to put my head between the transmitter and the dish :-)"

    Who said that these things were only good for Internet? :)

  68. A crane capable of lifting the dish by Quintessentially · · Score: 1

    Check out http://www.spitzlift.com/.

    I saw this on TV last night, from some national (USA) hardware show. It's lightweight, ~30 lbs (13-14 kg), folds-up, and can lift 500-700 lbs (227-318 kg). It's made to mount in the bed of a truck, but I think you can mount it to your bumper and rotate it to swing your dish in/out of the back.

    I don't know anything about the company and there are probably many similar competing products out there, but it seems like it might be just about right for your situation.

    Good luck

    1. Re:A crane capable of lifting the dish by |>>? · · Score: 1

      Thanks for that reference it looks promising.

      --
      |>>? ..EBCDIC for Onno..
  69. Re:Australia has computers now? by Snoopy77 · · Score: 1

    Feeding Americans crap about Australia must be our favourite pass time besides watching sport and getting pissed. While on business in Tennessee a shop assistant got talking to me and a mate. He had said that a couple of Aussies had been in a month ago and told him about how we always go 'walkabout'. You know, just 'go bush' for a month or two without notice. We said yeah, us Aussies do that all the time. Additionally he now believes that only our three major cities have paved roads, we all drive 4x4s and every household has either a kangaroo or a koala as a pet.

    --
    "She's a West Texas girl, just like me" - G.W Bush Iraqis
  70. If it can't be done... by tarvo · · Score: 1

    Usually an Aussie will find a way to do it...

    And - how un-Australian for those knockers to tell that guy the he couldn't. They were practically provoking him to succeed.

  71. ob? by B.D.Mills · · Score: 1

    What does ob mean?

    --

    The only thing necessary for the triumph of evil is for good men to do nothing. - Edmund Burke
    1. Re:ob? by eatdave13 · · Score: 1

      Short for observation. Our coaches (read: Nazi prison guards) listen to some percentage of our calls to make sure we're not rude or blowing off customers. They also look at our screens to make sure we're not browsing /. or accessing our home machines.

      --
      "Verbing weirds language." -- Calvin
  72. Have you considered replacing the dish? by B.D.Mills · · Score: 1

    I'm wondering if you have considered replacing the dish with a lighter model. A 100 kg satellite dish is obviously made for permanent mounting, and isn't designed for portability. You should be able to substitute a lighter dish somehow.

    --

    The only thing necessary for the triumph of evil is for good men to do nothing. - Edmund Burke
    1. Re:Have you considered replacing the dish? by |>>? · · Score: 1

      Sure. The challenge for me is to stay within the support boundaries that Optus provides. Imagine the conversation with the BOC if I cannot connect and I'm not using their supplied dish.

      So to bypass that I'd need to carry it anyway - which sort of begins to defeat the purpose of the exercise.

      Having said that, I'm on the lookout for other dishes that Optus supplies and supports for exactly that reason.

      One slashdotter suggested I look at wire dishes and even building my own.

      Given that it works and that I make a living from writing software and not from building dishes, I'm likely to stay with the current setup until something waay better comes along (next month ;-).

      --
      |>>? ..EBCDIC for Onno..
  73. How to aim mobile dish - TracVision from KVH by DarkStarZumaBeach · · Score: 1

    KVH manufactures the "TracVision"(R) tracking antenna array for mobile KU-band satellite service reception. This should make "trekking" a more connected experience.

    Product information is located here:

    http://www.kvh.com/tracvision/A5/index.asp

    --
    DarkStarZumaBeachSurfinApocalypseWow