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Akamai DNS Outage Messes up Net

katre writes "Checking all my favorite sites this morning, I saw that about half a dozen seem to be offline. Trying to figure out why, I found an interesting article on the front page at http://isc.incidents.org/. Seems that the problems at Akamai are screwing over Yahoo, Google, Microsoft, Fedex, Xerox, Apple, and others. Whatever happened to my decentralized net with no single point of failure?"

149 of 522 comments (clear)

  1. I'm definitely not a technical guru... by Dagny+Taggert · · Score: 5, Interesting

    but I believe the centralized concept of the 'net is something that is coming to an end, much to our loss. I'm pretty bothered by the fragility of this system. How many of you can't work without web access?

    --
    Don't be a looter...and yes, I know that it's spelled with an "A" instead of an "E".
    1. Re:I'm definitely not a technical guru... by Malc · · Score: 5, Insightful

      How many *think* they can't live without web access? Offline working can be surprisingly productive, and as it often forces more thinking and planning (e.g. in preparation for being back online, and just thinking through what would happen of you could be online) the results end up being better.

    2. Re:I'm definitely not a technical guru... by MindStalker · · Score: 5, Insightful

      You mean decentralized?
      Anyways butting both DNS records on the same point of failure breaks standards. These companies deserve to be hit hard (PR wise) for not building a roburst network.

    3. Re:I'm definitely not a technical guru... by jocknerd · · Score: 3, Insightful

      I actually would probably get work done without web access!

    4. Re:I'm definitely not a technical guru... by Elecore · · Score: 3, Interesting

      I do. In fact, I'm trying to move as much of my work onto the web as possible. First it was email, then my calendar and contacts (Horde). Now, I'm starting to run finances online so I can access it from anywhere. A few years ago there was a lot of hype about moving all software to webbased software and I think this is still the eventual outcome of the internet. It makes sense to everybody. No costs in making CDs or packaging, ability to work on anything from anywhere, and easy ability to upgrade software. For example, say the latest version of word was access from apps://MSWord. When a bug is found, MS patches the program and everybody is now using the fixed version. Admitantly, this gives more control to the manufacturer. If they want to add/remove a feature, you have no choice in upgrading. Hmmm... ok, so I'm inconclusive. Personally, I like the idea of a full PC of software and data available to me regardless of where I am. So yes, I rely on the internet to work and if we move towards this way, problems like you are describing will eventually be solved. Supply and demand. Thoughts?

    5. Re:I'm definitely not a technical guru... by Pizzop · · Score: 5, Informative

      It would be hard to do most of my work (Server Maint.) without the net. I might have to actually go to the servers instead of ssh. Wait, what am I talkin about, without the net I wouldn't HAVE a job.

    6. Re:I'm definitely not a technical guru... by fish_in_the_c · · Score: 5, Insightful

      you can still get to all those sites. You just have to REMEMBER the ip instead of depending on the computer to look it up for you ;). TCP/IP was designed to have not centeral point of failure and still does it's job well. DNS was not quite designed in such a way.

      --
      âoeTolerance applies only to persons, but never to truth. Intolerance applies only to truth, but never to persons.
    7. Re:I'm definitely not a technical guru... by AKnightCowboy · · Score: 5, Insightful
      How many *think* they can't live without web access?

      *Live* and *work* are too entirely different things. I could not get any of my work done with network access.

    8. Re:I'm definitely not a technical guru... by bluethundr · · Score: 4, Insightful

      ...how many *think* they can't live without web access? Offline working can be surprisingly productive, and as it often forces more thinking and planning (e.g. in preparation for being back online, and just thinking through what would happen of you could be online) the results end up being better.

      F'real. To think, they did all that even before the Altair was a twinkle in Ed Roberts' jockey shorts!

      --
      Quod scripsi, scripsi.
    9. Re:I'm definitely not a technical guru... by endx7 · · Score: 5, Funny

      Offline working can be surprisingly productive

      Because that means then you aren't on slashdot?

      er....brb, I should probably get back to work.

    10. Re:I'm definitely not a technical guru... by aonaran · · Score: 4, Informative

      Solution to akamai problems:
      go to <a href="http://www.dnsstuff.com/">your favorite DNS lookup page</a> and lookup the akamai hosted site. (getting the real address rather than the akamized version) Now open your hosts file and add that in.

      Now you will always get the non-akamized version of that site. Akamai problem solved.

      I keep google in my hosts just so I can be sure that DNS issues like this won't cut me off from my favorite search engine.

    11. Re:I'm definitely not a technical guru... by AKnightCowboy · · Score: 4, Funny
      I could not get any of my work done with network access.

      Errr, obviously I mean without network access. Although I'd spend less time on Slashdot so perhaps I can't get my work done with network access.

    12. Re:I'm definitely not a technical guru... by Anonymous Coward · · Score: 2, Insightful

      You're also relying on these random companies to not violate your privacy and equally importantly to keep your data safe from destruction.

      Do you have any idea how poor the data safety & recovery policies are at most of these places?

      You're much better off having your own PC, putting VNC on it behind a firewall with an SSL VPN or even just ssh, and copying your precious data to a CD once a week or so. That's far better than most places are doing for you.

      You know how liable they are when they lose your data? Not at all. Just poof, gone. They might say they're sorry but it is unlikely they'll even admit anything happened. User error, you know?

    13. Re:I'm definitely not a technical guru... by Anonymous Coward · · Score: 2, Insightful

      If they would do their jobs, there would not be an issue.

      If the users, who think they don't need to worry about the net, would stop surfing porn with IE, stop clicking on every goddamned attachment that says "A fun game to play" or "Thought you'd like to see this", would stop signing up for every privacy-violating list on the planet then maybe the network guys would actually have a POSSIBILITY of keeping the network online!

      Oh yeah, and yo momma wears combat boots!

    14. Re:I'm definitely not a technical guru... by Malc · · Score: 4, Interesting

      I'm not being condescending, but unless you're very junior or just a small pawn in a very large company, even server mainenance positions require some offline work. There's always some planning that needs to be done for tasks during today, the coming week, or even long term. Phone calls can be made, documentation updated, etc. It really depends on how long the outage is for and how quickly you're able or willing to switch gears and tasks.

      I realise that some jobs are much more inpractical when there is downtime, but not everybody even here on /. requires 100% connectivity. I myself live over 4,000 km from work (I haven't even met them face-to-face for more than four years) and I would be pretty pissed off and delayed on one of those days I have to do all my work via Terminal Services on machines at the main office or colocation facility... but let's be honest, a day's outage wouldn't mean I couldn't do any productive work. I once had a 10 day outage when the local telco switched my DSL line from interleaved channelisation to fast-path, but as I was in the middle of a long stretch of software development, I really didn't need a lot of internet. Batches of dialup and patience all-around sufficed ;)

    15. Re:I'm definitely not a technical guru... by Shalda · · Score: 3, Funny

      Without web access, I have nothing to do but work.

    16. Re:I'm definitely not a technical guru... by EvilTwinSkippy · · Score: 2, Informative
      The web is down? Oh right, I host my own root-level domain servers!

      How much do you want to bet someone was fiddling with the database and accidentally dropped a table, or tried to delete a record in SQL but forgot the "where" clause.

      For you non-database people out there, that's the SQL equivilent of "rm -rf", except that it's easier to do because SQL defaults to dealing with all record unless you tell it otherwise.

      /not like I've ever done that, mind you...

      --
      "Learning is not compulsory... neither is survival."
      --Dr.W.Edwards Deming
    17. Re:I'm definitely not a technical guru... by jdray · · Score: 4, Interesting

      I work for an electric utility and, with the current state of web-based scheduling of electricity in the U.S. (a mandatory requirement by regulatory agencies), loss of proper traffic routing on the Internet can have difficult-to-overcome effects.

      --
      The Spoon
      Updated 6/28/2011
    18. Re:I'm definitely not a technical guru... by oogoliegoogolie · · Score: 2, Funny

      Funny how you had to be online to post that.

    19. Re:I'm definitely not a technical guru... by Malc · · Score: 2, Insightful

      Life without irony would be quite dull!

    20. Re:I'm definitely not a technical guru... by coopaq · · Score: 2, Funny
      Errr, obviously I mean without network access. Although I'd spend less time on Slashdot so perhaps I can't get my work done with network access.

      Don't try and work and post on /. at the same time.

      You're bound to screw one of them up.

    21. Re:I'm definitely not a technical guru... by flink · · Score: 3, Funny

      I can survive without net access, but I wouldn't call it living.

    22. Re:I'm definitely not a technical guru... by Buran · · Score: 2, Interesting

      A lot of what I do can be done offline, although I use the Web a lot to download scientific journal articles (I work in a med school research lab). However, while you may say "go down to the library and photocopy the articles you need", that only works in some cases. Photocopies are far more expensive for color pages (so we photocopy in greyscale only) and the print versions of many journals are no longer subscribed to because the storage space savings are substantial, there's no books to have to inventory and track (and rebind if they get old or repair them if they are damaged, and people do do that -- someone stole the original Watson & Crick DNA article out of our '53 Nature archival copy, and so the replacement was a crappy Xerox version that has horrible quality and is worn out... grr. Discovered that when I was asked to get a copy of the article.)

      I find dead-tree editions easier to work with, anyway.

    23. Re:I'm definitely not a technical guru... by Ancipitis · · Score: 2, Interesting

      This isn't quite how it works. The point of Akamai's service is to resolve to different servers based on your (network) proximity to them. If you use some web-based DNS resolver, you are going to get a server closest to that resolver -- not closest to you. And who knows when that particular Akamai server is going to be taken down? Happens all the time -- and their DNS servers dynamically map you somewhere else.

      For most sites using Akamai, there is no "real" address -- you ALWAYS are going through an Akamai server. It is simply a matter of which one. The Akamai server is the one that connects to the company's server (if it needs to).

  2. add esignal too by Lawrence_Bird · · Score: 2, Insightful

    provider of real time market data...

    hope the al quedas aren't taking notes on this..

  3. Well . . . by Maradine · · Score: 4, Insightful
    Whatever happened to my decentralized net with no single point of failure?


    Its still there, and you're using it. The only organizations affected by this are those who chose to use a service that acts as a single point of failure.

    --

    trustedworlds.net - gaming, security, and the gunk that lives in between

    1. Re:Well . . . by Anonymous Coward · · Score: 3, Insightful

      Yup, 13 nameservers that all do the exact same job located at different places around the world, with different access providers. All fully capable of doing their job without the others.

      Sure sounds like a single point of failure to me.
      </sarcasm>

    2. Re:Well . . . by Bob9113 · · Score: 4, Insightful

      Whatever happened to my decentralized net with no single point of failure?

      Its still there, and you're using it. The only organizations affected by this are those who chose to use a service that acts as a single point of failure.


      You said it brother (and beat me to the punch). This is a clear talking talking point for anyone who is attempting to justify avoiding a monoculture. When you brings up Microsoft, around which revolve a number of good examples of the dangers of monoculture, you risk the debate turning political and will almost certainly be discounted as a Linux/Apple/Unix zealot by at least some in the listening audience. It is very worthwhile to have other examples besides Microsoft and cotton when explaining the risks.

  4. Whatever happened to my decentralized net? by mattkime · · Score: 5, Funny

    Whatever happened to my decentralized net with no single point of failure?

    Its there. Get out your old Usenet reader. See, you still have your porn.

    --
    Know what I like about atheists? I've yet to meet one that believes God is on their side.
    1. Re:Whatever happened to my decentralized net? by AndroidCat · · Score: 2, Funny

      Well, it's not like he said UUCP or anything. Oops.

      --
      One line blog. I hear that they're called Twitters now.
  5. Single Point of Failure by Anonymous Coward · · Score: 2, Funny

    Whatever happened to my decentralized net with no single point of failure?
    Never existed. Internet myth. The robustness is only for routing around damage.

  6. points of failure by rlthomps-1 · · Score: 4, Interesting

    DNS dying on you? Just throw it on the pile of other connection problems

    I think everyone has several "single" points of failure -- my cable modem dies at least twice a month and my wireless router conks out at least twice a day ;)

    1. Re:points of failure by pairo · · Score: 3, Funny

      You're comparing your home connection with Akamai? :-)

    2. Re:points of failure by rlthomps-1 · · Score: 2, Interesting

      well, if my cable modem doesn't work, I really don't give a damn about akamai, do i? So to me, its just as important.

    3. Re:points of failure by Speare · · Score: 2, Interesting

      Try keeping your cablemodem a bit cooler than your average home. I keep my cablemodem cooled by a 120mm fan 24/7 and it never goes down. The day my fan's bearings failed, the cablemodem dropped signal again.

      --
      [ .sig file not found ]
  7. Clear your cache by Frennzy · · Score: 5, Informative

    Yahoo is already resolving through scd instead of akamai. I didn't check any of the others.

    If you clear your cache, you will probably get the new entries, unless your ISP hasn't caught onto the problem yet.

    1. Re:Clear your cache by strictnein · · Score: 4, Informative

      for the windows users out there:
      ipconfig /flushdns

    2. Re:Clear your cache by jeffasselin · · Score: 4, Informative

      For OS X users:

      lookupd -flushcache

      --
      If he explores all forms and substances Straight homeward to their symbol-essences; He shall not die.
    3. Re:Clear your cache by Anonymous Coward · · Score: 3, Funny

      For Linux users:

      sudo su -
      /etc/init.d/network stop eth0
      /etc/init.d/network start eth0
      /etc/init.d/iptables stop
      /etc/init.d/iptables start
      /etc/init.d/ntpd stop
      /etc/init.d/ntpd start

      yes, I think I'm funny... :-P

  8. ok by Anonymous Coward · · Score: 3, Funny

    vague explanation, just a link to the ISC's Incidents website and not the article, and now that site is inaccessible courtesy the slashdot effect. Nice job, now we cant even find out what's going on!

  9. Good morning, Mr. Gore. by Quarters · · Score: 5, Funny
    Whatever happened to my decentralized net with no single point of failure?

    How ya doin', Al?

    1. Re:Good morning, Mr. Gore. by Ralph+Wiggam · · Score: 3, Insightful

      Damn that was funny 4 years ago. Do you have any good "hanging chad" material?

      Al Gore was talking about creating *legislation* that helped foster the Internet.

      Why do Conservatives bitch to high hell when anything they say it taken out of context, but repeat dumb quotes by Liberals out of context for years and years?

      Maybe they should stop worrying so much about people who havn't had a political job in 4 years and worry about the people who do have important jobs now and are doing them so amazingly badly.

      -B

    2. Re:Good morning, Mr. Gore. by Anonymous Coward · · Score: 2, Insightful

      The difference is that we know we're joking and just being mean in a school yard sort of way. We don't take it seriously and only keep doing it in the 'little brother poking at big brother because it gets a rise out of him and there's nothing he can do about it' way. It's childish amusement.

      When liberals do it, they're telling The Big Lie and with the help of your liberal dominated media, turn those Big Lies into Pravda-like Truth and then use their own lies as political weapons.

      Your media boosts the left while hurting the right at every opportunity.

      How many times have you read "So-n-so, ultra conservative Congressman from xyz"? When it comes to someone like Kerry who is a top 5 ultra liberal, they never tell you that. They sure as hell never refer to him as "Senetar Kerry, ultra liberal Senator from ultra liberal Mass. Junior Senator to Ted Kennedy. ...".

      See the difference now? Probably not, but it was worth a shot.

    3. Re: Good morning, Mr. Gore. by whereiswaldo · · Score: 4, Funny

      I've seen the same joke once a week for 4 damn years. I'm just sick of it.

      In Soviet Russia the world revolves around YOU!

      "He's sick of the jokes boys. Let's shut 'em down." -- Chief Wiggum

    4. Re:Good morning, Mr. Gore. by AtariDatacenter · · Score: 3, Funny

      So you could say that Mr. Gore was the fertility clinic of the Internet, yes?

  10. Ironically... by xbrownx · · Score: 5, Informative

    ...I can't even get to http://isc.incidents.org/

  11. Single point of failure by jelizondo · · Score: 5, Funny

    You could still access Slashdot, couldnt you?

    --
    Be very, very careful what you put into that head, because you will never, ever get it out. - Cardinal Wolsey
  12. Hmmm by Mz6 · · Score: 5, Funny
    "Seems that the problems at Akamai are screwing over Yahoo, Google, Microsoft, Fedex, Xerox, Apple, and..."

    ... http://isc.incidents.org.

    --
    Hmmm.
  13. Whatever happened to your decentralized net? by YetAnotherName · · Score: 4, Insightful

    The web happened my dear friend, and it was based on the predominant distributed computing model at the time: client/server. Even DNS, with its highly distributed spread of processing and data, has a set of (overloaded) root servers with the commensurate single points of failure. The solution? Peer-to-peer.

    Too bad even the term P2P raises so many red flags with certain Associations of America. :)

    1. Re:Whatever happened to your decentralized net? by Tenareth · · Score: 4, Informative

      Uhm, the root servers are not overloaded... this has nothing to do with the root servers, this has to do with Akamai having problems.

      They have a private cached network they sell access to. It's like taking a service road around crowded highways to get closer to the final destination.

      One of the companies I used to work for used Akamai, nice network... not so great customer service unless you are a really big customer.

      --
      This sig is the express property of someone.
    2. Re:Whatever happened to your decentralized net? by AndroidCat · · Score: 2, Funny
      Yeah, P2P! Only make it so that some P2P users are superusers. They could keep track of lists of users to make finding things easier. I guess there'd have to been some kind of hierarchy of superusers too--that way when someone tries to find other user, the request could go up to the top and then down to the correct system.

      Wouldn't that be a cool system and much better than this DNS stuff?

      --
      One line blog. I hear that they're called Twitters now.
  14. 2nd time in a month by ZHaDoom · · Score: 5, Informative

    This should cause some problems for akami, they had an outage may 24th. Once can be overlooked twice? these are some big companies they are going to be calling them. I bet there is some sweating techs in the cool noc right now

    --
    War isn't about who's right. It's about who's left.
  15. DNS issue... by Tuxedo+Jack · · Score: 3, Insightful

    You would think that the root DNS servers would be kept up to date with critical information. Just what happened, and how did Akamai get knocked around this? Did they screw with their DNS information and change their nameserver addresses or something?

    --

    Striking fear in the authors of godawful fanfiction, I am here, appearing in darkness, Tuxedo Jack!
    1. Re:DNS issue... by ObsessiveMathsFreak · · Score: 5, Funny

      Well I guess it's back to IP addresses for us!!!
      ....
      I'll be at 127.0.0.1 until this blows over.

      --
      May the Maths Be with you!
    2. Re:DNS issue... by CharonX · · Score: 2, Informative

      The Root DNS servers are kept up-to-date.
      But they don't supply subdomain DNS services (www.google.com), only TLD DNS services (google.com)
      Otherwise the rootservers would be overwhelmed with the amount of data they would have to handle.
      If you look for e.g. www.google.com, first you lookup the .com part, for IP of the responsible DNS server. This server you query regarding the IP the google.com server (and the DNS server responsible for google.com).
      Then you ask the google.com DNS server for the www.google.com IP adress.
      Unfortunately that last server is not responding, so you get stuck. But luckily, in this case, the google.com IP adress (recieved from the DNS server for .com adresses) points to a working google server and you can use that one instead.

      --
      +++ MELON MELON MELON +++ Out of Cheese Error +++ redo from start +++
  16. releted to linux kernel DoS exploit? by Anonymous Coward · · Score: 4, Interesting

    Do we know if this at all related to the Linux kernel 2.4.2x/2.6 DoS exploit discovered yesterday?

    1. Re:releted to linux kernel DoS exploit? by MindNumbingOblivion · · Score: 2, Informative
      The kernel exploit reported yesterday is one that requires shell access and permissions to use an affected gcc version (2.96, 3.0-3.3.2) on the buggy kernels. It does not provide a remote hole, and would not cause a DoS situation. Read more here (pops) if you didn't get to yesterday.

      /risking off-topic moderation, but this had to be corrected

      --
      #define CLUE 0
    2. Re:releted to linux kernel DoS exploit? by mtenhagen · · Score: 5, Funny

      It probarbly is, I did send an email to a guy the akamai noc and told him to execute a lttile attached application on all the dns servers and he would receive free porn if he did.

      Iam now trying to send the porn but the mail server is unreachable.

      --
      200GB/2TB $7.95 Coupon: SAVE90DOLLAR
  17. Re:decentralized DNS is a pipe dream by southpolesammy · · Score: 2, Insightful

    I am unable to access the server listed above from various server locations spread across the country & using different ISP's.

    That's not the DNS outage problem -- the site is simply slashdotted.

    --
    Rule #1 -- Politics always trumps technology.
  18. Yahoo by blackmonday · · Score: 2, Funny

    My Yahoo Email is down this morning, first time I can remember this happening. At least gotapex, techbargains and dealmac still work, otherwise I'd have to actually start working!

  19. my failure by pcmanjon · · Score: 3, Funny

    My primary point of failure is my router, the damn clip that keeps the cat6 cable plugged in the router always falls out.

    My central point of failure... :(

  20. Preformance vs reliability by Kardnal · · Score: 3, Interesting

    When Akamai's system was first announced, most people thought this was a great idea. It made sure that the sites that used this technology would always have the bandwidth they needed, when they needed it. Like with everything else in life, there's always a trade-off between preformance and reliability...

    --
    ------------------
    "Never Attribute to malice what is adequately explained by stupidity..."
    1. Re:Preformance vs reliability by br0ck · · Score: 3, Funny

      Like with everything else in life, there's always a trade-off between preformance and reliability...

      You really can have both!.. have you tried Viagra?

  21. Outsourcing too much = Single Point of Failure by CharonX · · Score: 2, Insightful

    The problem, as I understand it, is that Yahoo, Google & co. "outsourced" their DNS service.
    I could have accepted that medium-big sized IT companies don't want to run their own DNS servers, but giants Google & co. should have enough money to do so instead of relying on servers located somewhere else.
    Funnily enough www.google.com still works for me (thanks to DNS caching I guess)

    --
    +++ MELON MELON MELON +++ Out of Cheese Error +++ redo from start +++
  22. Re:decentralized DNS is a pipe dream by RT+Alec · · Score: 3, Informative

    I don't think this had anything whatsoever to do with any of the root servers. This has to do with Akamai's DNS servers, and the companies (domains) that are using them.

  23. I'd like to know by Ricerocket63 · · Score: 2, Insightful

    how they can screw up there entire DNS, and it's still down. It started as far as I can tell right after 8:30 or so, the last outage was due to a software update on there own site. It's now nearly 11am and it's still not working.. Man, I would think you could restore from backup at least in that time frame, and have something up for people.. Wonder if there will be an credit on the account this month...

  24. Lack of notification by sphealey · · Score: 5, Interesting

    What ticks me off about this incidents (and I suspect that there have been several in the last 6 months) is that there is absolutely no notification given, either during or after the event. During this outage, some news outlets were still reachable (including Slashdot), and a simple notification would have saved hours (* 10s of thousands of network dudes worldwide) of time and much grief from the big bosses who couldn't reach Yahoo Finance, I mean critical business web sites.

    Are these guys so convinced of their omnipotence and indispensibility that they don't feel the need to communcate with the world about what is going on?

    sPh

    1. Re:Lack of notification by pandrijeczko · · Score: 2, Interesting
      a simple notification would have saved hours (* 10s of thousands of network dudes worldwide) of time and much grief from the big bosses.

      Erm, ever heard of traceroute, maybe followed by a quick packet sniff?

      Can't see why it would take more than a few minutes to prove this sort of problem as being outside of your responsibility and network.

      --
      Gentoo Linux - another day, another USE flag.
    2. Re:Lack of notification by Umrick · · Score: 2, Insightful

      Err.. What are they supposed to do? Spam everyone who ever registered a domain and say, "oops our bad, but by the time you get this, it'll all be over?"

      If it's really that critical, then set up Nagios to monitor those ips or something.

      I had one person call this morning because they couldn't reach Google. And what was she trying to use it for? She broke a window this weekend and was looking for a dealer who sells her type of window.

      I have a much bigger issue with spams clogging my incoming mail folders than I do with transient DNS issues.

    3. Re:Lack of notification by Syberghost · · Score: 3, Funny

      What ticks me off about this incidents (and I suspect that there have been several in the last 6 months) is that there is absolutely no notification given, either during or after the event. During this outage, some news outlets were still reachable (including Slashdot), and a simple notification would have saved hours (* 10s of thousands of network dudes worldwide) of time and much grief from the big bosses who couldn't reach Yahoo Finance, I mean critical business web sites.

      Yeah, they should post a notice on their web page, saying their internet connection is down. Bastards.

    4. Re:Lack of notification by klaricmn · · Score: 2, Funny

      there is absolutely no notification given, either during or after the event

      I get my notification beofre the actual even. Boy i bet you wish you were on that mailing list.

    5. Re:Lack of notification by Umrick · · Score: 2, Insightful

      A reasonable idea... I however doubt that any service would issue anything alert wise unless it was caused by some sensational event. New nasty worm, terrorism... A simple outage, even on this scale just isn't exciting enough for the newschannels.

      Shame that. Might warrant a blurb tonight on the news, but it certainly won't dislodge the scroller that has the most recent body count in it, and probably no "this just in" by the talking heads.

  25. I'm surprised... by swasson · · Score: 5, Funny

    that the /.'ers aren't trying to take credit for slashdotting the entire WWW.

    --
    "Facts are meaningless. You could use facts to prove anything that's even remotely true!" -- Homer Simpson
  26. Well, it wasn't out for that long ... by hattig · · Score: 4, Informative
    Typically, the domain itself (e.g. 'google.com') still resolves, but popular hostnames, like 'www.google.com' will not resolve.


    Pwned by CNAME to Akamai?

    (You can't have CNAME records for the base domain, hence google.com would have had an A record instead, whilst www.google.com would have been a CNAME to akamai)
  27. Re:Works in the UK. by Anonymous Coward · · Score: 2, Funny

    Either things are fixed, or they've been routed around.

    Amusingly enough, of all the things in the post, only incidents.org isn't working.

    Way to go slashdot! You not only reported a problem ,you helped created a whole now one!

  28. can we figure out... by kaan · · Score: 3, Funny

    ... a way to blame the outage on Microsoft instead of (or in addition to) Akamai?

    (come on, it's funny. at least I didn't suggest blaming SCO...)

  29. Re:Terrorist attacks, anyone? by ZHaDoom · · Score: 2, Interesting

    Akamai is a distrubuted server platform they are all over a hard target, but they are prone to software updates and virus. =)

    --
    War isn't about who's right. It's about who's left.
  30. They don't by EachLennyAPenny · · Score: 2, Funny

    They are windows users. They like the blue screen of death.

  31. Akamai is evil! by scovetta · · Score: 3, Insightful

    When I was in grad school at Cornell, my O/S professor went on a rant about the evils of Akamai. No one believed him. Now we know he was right.

    --
    Wer mit Ungeheuern kämpft, mag zusehn, dass er nicht dabei zum Ungeheuer wird. --Nietzsche
  32. Root servers not decentralized? by Otto · · Score: 5, Insightful

    It's not truely decentralized...
    The root nameservers are the most obvious example...


    The most obvious example? The fact is that there are 13 of them, in widely scattered locations across the globe, and it's not decentralized?

    Damn man, what exactly would you consider "decentralized" then?

    Root servers go down all the time. It's not particularly unusual. There's THIRTEEN of the things. Up to 8 have been down at once with no major effects on the network, IIRC.

    --
    - Give a man a fire and he's warm for a day, but set him on fire and he's warm for the rest of his life.
    1. Re:Root servers not decentralized? by Syberghost · · Score: 4, Interesting

      The fact is that there are 13 of them, in widely scattered locations across the globe, and it's not decentralized?

      Damn man, what exactly would you consider "decentralized" then?


      Akamai has 13, in widely scattered locations, as well. That in itself doesn't make them sufficiently decentralized.

      The reason the root servers don't have this problem is that they don't all run the same software (anymore) and aren't all administrated by the same people.

      I'm making an assumption here, of course, but I will not be a bit surprised if it turns out that Akamai loaded something that hit all their routers at once.

    2. Re:Root servers not decentralized? by Omnifarious · · Score: 4, Interesting

      The root nameservers are not under decentralized political control, which still makes them a single point of failure, albeit a different kind of failure.

    3. Re:Root servers not decentralized? by sys49152 · · Score: 4, Insightful

      I'm sorry, my friend, but thirteen servers does not mean decentralized it means replicated. The fact that they are geographically dispersed doesn't matter. Furthermore, the root servers just redirect to the authoritative server, so your "company.com" search goes to Verisign for resolution. What happens when Verisign, oh, I dunno, decides to send back the IP address of a cheesy search engine instead on an error code for domain names that don't exist. I tell you what happens, the Internet breaks.

      To be truly decentralized not only do we need more than 13 overloaded root servers, but no one entity should be authoritative. How that's done is left as an exercise to the reader.

    4. Re:Root servers not decentralized? by dmadole · · Score: 2, Informative

      The most obvious example? The fact is that there are 13 of them, in widely scattered locations across the globe, and it's not decentralized?

      Even more to your point, there are many more than 13 root name servers. There are 13 root name server IP addresses, but some of those belong to many different servers.

      For example, the "f" root server is really 22 servers, themselves distributed around the world. Check out ISC F-Root Information.

      I don't know how many root servers there really are, though. Anyone?

    5. Re:Root servers not decentralized? by tyler_larson · · Score: 3, Insightful
      I'm sorry, my friend, but thirteen servers does not mean decentralized it means replicated. The fact that they are geographically dispersed doesn't matter.

      I'm sorry, my friend, but it most certainly does mean decentralized. Here's why:

      Decentralized means "having power or function dispersed from a central to local authorities". Each individual top-level nameserver operates entirely independantly of the others to the extent that it is capable of remaining completely operational in the absence of the others.

      DNS is actually the epitome of a decentralized service--as perfect an example as there comes. Assuming it is implemented as perscribed in the RFCs, there is no single point of failure (an incorrectly implemented DNS system is not the result of a poor design, it's the result of poor implementation--you can't blame DNS).

      There are 13 totally and completely independant top level servers. The only thing that ties them together (in a practical sense) is that they speak the same protocol and synchronize with eachother if possible. All top-level domains have at least two nameservers (generally much more), and all second level domains are required to have at least two authoratative nameservers as well. If any one of these servers in the whole chain fails at any time, the others will pick up the slack--it's part of the protocol.

      Implementing this service correctly such that no failure will take down your own domain is left as an exercise for you. It's your domain and your nameserver. You're responsible for insuring that it works. The "system" correctly assures that each one of your own nameservers will be queried until one responds. If you take all of your own nameservers offline, there's obviously nothing that the DNS system can do to help you. That's what Akamai's problem was. Don't blame DNS.

      --
      "With sufficient thrust, pigs fly just fine. However, this is not necessarily a good idea...."
      RFC 1925
    6. Re:Root servers not decentralized? by Syberghost · · Score: 2, Funny

      There's a reason some buildings don't have 13th floors.

      Yes, there is. It's for much the same reason bottles of Drano say "do not ingest".

  33. Lack of multiple points of failure by bastardadmin · · Score: 5, Insightful

    I can see the logic that went into this plan:
    "Well, Akamai has a few million DNS boxes, if we put everything there we'll be fine! That's not a single point of failure!"
    Yeah, about that... multiple vendors may have been a good idea in retrospect instead of just one monolithic provider.
    Time to re-examine the definition of Single Point of Failure.

  34. You know... by Mz6 · · Score: 5, Funny
    If we timed our stories right we could pull this all off as the /. effect...

    Let's see so far today.. We had a report on Yahoo... They're down. A report to a virus linked to Symantec.. they are up and down. We always link to Google, they are having problems... wooo. Now we just need another patent from Microsoft to bring them down... which by my records shouldn't be too long.

    --
    Hmmm.
  35. Easy to answer by falcon5768 · · Score: 2, Insightful
    Whatever happened to my decentralized net with no single point of failure?
    Easy, when most websites use some service of just one company, then it doesnt much matter how decenteralized the web is.

    The way to solve it is get more companies out there who provide the same sevices, something not easy after the dot bust era when people dont want to take such risks.

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

  36. decentralized net? by ptrangerv8 · · Score: 2, Insightful

    The Net is decentralized... however, if several *LARGE* sites happen to be resolved through one DNS server and it crashes, people think that the 'net is down'... IIRC, Helldesk people bitch about this - people calling up and saying 'I can't get to www.mytimewastingbullshitpage.com, is the net down?' Not realizing that just becuase one or two or thirty sites are down, the net is still up....

    FWIW, I missed google for all of 10 minutes, and figured it was my work ISP....

    1. Re:decentralized net? by Nasarius · · Score: 2, Interesting
      IIRC, Helldesk people bitch about this - people calling up and saying 'I can't get to www.mytimewastingbullshitpage.com, is the net down?' Not realizing that just becuase one or two or thirty sites are down, the net is still up....

      Now now. I'm sure most of these people don't actually mean "is the Internet down"; they really mean "is something wrong on your end?", they just lack the technical experience and vocabulary to really understand things.

      When a number of sites stop working, it can be for several reasons. The last time it happened on my ISP, part of their backbone was down.

      --
      LOAD "SIG",8,1
  37. Need my Xerox fix! by goober · · Score: 5, Funny

    Checking all my favorite sites this morning...

    Microsoft, Xerox and FedEx are some of my favorite sites too! But due to the outage I'm stuck slumming it here on Slashdot...

  38. Single Point of Failure? by stinkyfingers · · Score: 2, Insightful

    It's only a sinlge point of failure if you can't get to *ALL* of yout websites, instead of some.

  39. We fixed it quick by Apreche · · Score: 5, Funny

    Yeah, google didn't work and we didn't know what to do. We tested and determined the problem was akamai within a minute. So I used AIM to ask a friend who could still resolve google what the ip was. he passed it to me over aim using gaim encryption no less. We then created an alias for google on our dns server. google.ourdomain.com.

    We also developed a new DNS protocol in the process. ESEDOIM: Extremely slow encrypted DNS over instant messenger. Who wants to write an RFC?

    --
    The GeekNights podcast is going strong. Listen!
    1. Re:We fixed it quick by MyHair · · Score: 4, Funny

      Must file patent...clowns will eat me.

  40. Akamai by junctionvin · · Score: 3, Informative

    I run a small ISP and we happen to have 3 of their linux boxes on our network. I've never experienced a problem with them before today. For the hack of it we decided to just reboot their servers and now things are working correctly.

    For those that were wondering why it would affect DNS; Akamai somehow tinkers with DNS and BGP to redirect content to their edge servers.

    As for Akamai being outdated, it still seems to me that its a good idea for Yahoo and some of the high traffic sites on the net. Akamai has thousands of distributed servers colocated with ISPs and NAPs. And they do seem to absorb nasty bursts in traffic (ie Star Report) better than a centralized server farm. But for their own sake, they better hope to not have another repeat of todays events.

  41. Akamai's DNS black magic by frankie · · Score: 4, Interesting
    Akamai uses (some would say ABuses) DNS in ways the rest of us (even global megacorps) wouldn't dare. Half of Akamai's magic is their 10000+ carefully-scattered servers, but the other half is their routing. Those servers are listed differently depending on where you ask from.

    It's not like a092156fg.akamai.net is in Seattle and k1039665.akamai.net is in Saskatoon. Instead, all of *.akamai.net goes to whatever cluster is "closest" to the requesting IP (based on BGP, Colonel's Secret Recipe, etc)

    So if Akamai's DNS gets screwed up, I would expect major weirdness. And as more sites join EdgeSuite (where you host your entire domain on Akamai's servers & DNS) the effect must magnify.

    Of course, I could be completely wrong. I'm not a routing god, just a guy who thinks Akamai is a cool hack.

  42. NANOG Postings by TheSync · · Score: 5, Informative

    From NANOG:

    From here neither www.google.com, nor www.apple.com work. Both seem to return CNAMES to akadns.net addresses (eg, www.google.akadns.net, www.apple.com.akadns.net), and from here all of the akadns.net servers listed in whois are failing to respond.

  43. I wonder by rabtech · · Score: 2, Interesting

    I wonder why these companies wholly switched their nameservers over? Why not have #1 and #2 be Akami, and #3 & #4 be your own nameservers? Preferably on different coasts or in different countries.

    This would seem an obvious solution. You are allowed to have many nameservers you know...

    --
    Natural != (nontoxic || beneficial)
  44. Success considered harmful? by DragonHawk · · Score: 3, Insightful

    I was thinking about this while scrambling to answer the phone, check outage reports, and generally calm down customers.

    If a product or service, such as Akamai, does their job very well, everybody will want to use them. If everybody uses them, you create a single point-of-failure. Any design flaw in that product or service becomes a disaster, simply through volume. Does this mean a successful product or service can actually be a bad thing for people?

    Other examples include just about anything from Microsoft, older versions of Sendmail and BIND (worm-of-the-week problem), and Firestone tires.

    (I'm not trying to advocate communism, excessive government regulation, or anything like that. So fanatical libertarians, conspiracy theorists, etc., can put down the rant-o-matic flamethrowers. :) )

    Comments?

    --

    dragonhawk@iname.microsoft.com
    I do not like Microsoft. Remove them from my email address.
  45. Simpon's quote... by Chuck+Bucket · · Score: 2, Funny
    • Whatever happened to my decentralized net with no single point of failure?"
    [Homer] Welcome to the internet my friend, how may I help you?

    CB

  46. Correction by PhuCknuT · · Score: 4, Insightful

    Akamai didn't mess up the net. Akamai messed up some web sites that are akamai customers. Remember kids, www is only a subset of the internet, and akamai customers a small fraction of the www.

  47. Re:Terrorist attacks, anyone? by GlacierPilot · · Score: 5, Informative

    The real cost of a web site dropping is a lot more difficult to figure out than you might imagine. Say Amazon goes down for a couple of hours. Are all those potential sales lost forever? I doubt it. Some people will just come back and order later. The firm is unlikely to see any long term impact unless the outage becomes habitual. Non-retail sites probably have even more flexability. About the only area in which an outage could have a real, long term adverse impact would likely be in financial services. If Schwab goes down for half a day they will suffer big time for a long time. If you're talking "the economy" as in the big picture economy" suffering - forget it. Web based commerace isn't that important yet.

  48. Re:Works in the UK. by edsarkiss · · Score: 2, Informative

    most big sites have changed their DNS CNAMEs to point directly to one of their datacenters rather than relying on Akamai to route users to the "nearest" datacenter.

    --

    SIGUSR1
  49. Point of Failure by BandwidthHog · · Score: 2, Funny

    Judging by the response time of isc.incidents.org, I'd say slashdot is the single point of failure.

    --

    Quantum materiae materietur marmota monax si marmota monax materiam possit materiari?
  50. Here's the Answer by The+Ape+With+No+Name · · Score: 2, Funny

    Whatever happened to my decentralized net with no single point of failure?

    You didn't pay the rent.

    --
    Comparing it to Windows will be a moot point, since El Dorado is going to have a 40% larger code base than XP.
  51. Having an 'incident' of their own... by cuzality · · Score: 3, Funny

    Later they can post an 'incident report' on the slashdotting they're experiencing right now!

  52. I noticed this problem this morning and 1st thing by aardwolf204 · · Score: 2, Insightful

    I noticed this problem this morning when I was hunting for an updated version of YahooPOPs. I wasnt getting replies from Google. I opened another FirePanda window and my homepage, slashdot, was working fine (Hey look at that on the homepage, Yahoo changed their mail service today, no luck for YahooPOPs). I tried yahoo, altavista, even msn in different tabs but I wasnt getting anywhere.

    I tried pinging google and I was getting a reply so my first thought was, there is something terribly wrong at verizon DSL. I must make the most of what fragmented connection I have now before its down all day and I'm stranded actually doing work.

    Thats when I started opening every story on slashdot's homepage in different tabs and setting them all to threshold 3, threaded... Just incase.

    Come to think of it, I'm going to change my slashdot bookmark from slashdot.org to 66.35.250.151 just incase of DNS failure.

    Need my SlashCrack

    --
    Im dreaming ofa big bndwdth, That can resist the /.crowd.May ur days b merry & bright & may al
  53. Luckily it's 99.45% shit to begin with. by gelfling · · Score: 4, Funny

    Seriously we need a *.sht domain.

  54. Dogpile by RAMMS+EIN · · Score: 2, Interesting

    So I wasn't the only one who couldn't get to Google the Great. Fortunately, Dogpile still worked. I used that meta search engine until Google started getting big and beating all the others in turning up relevant search results.

    I wonder if Google will now turn to fully manage all their assets themselves...

    --
    Please correct me if I got my facts wrong.
  55. Tech details by DragonHawk · · Score: 4, Informative

    It appears that, at around 8:30 AM EDT (US Eastern Daylight Time), Akamai's DNS network experiened some kind of major failure. All of their DNS servers (that anybody could find) were not responding to DNS queries. It appears that Akamai started to come back online at around 10:00 AM EDT.

    Since a great many big name sites use Akamai, this effectively made large parts of the Internet unreachable. The destination servers themselves were up, but clients were unable to turn names (like www.example.com) into network addresses (like 192.0.2.42).

    As Akamai maintains dozens, if not hundreds, of DNS servers across the globe, it is extremely unlikely that this was due to a normal equipment failure or DoS attack. Some kind of internal system trouble is much more likely. Whether a deliberate attack, or an accident, is unknown to me at this time. It could just be an internal configuration change blew up in a really bad way. Sh*t happens.

    I do not know if this was just an Akamai DNS problem, or if other Akamai services were also affected.

    Due to the way Akamai is usually implemented, it happened that, in many cases, the second-level domain names (like example.com) worked, but subdomains (like www.example.com and mail.example.com) did not. This is because most organizations put in CNAME records (pointing to names in *.akadns.net) for the subdomains. You cannot use a CNAME record for a domain that has other records, though, so most domains still had traditional A records, on their own nameservers, at the second-level.

    The following sites/organizations are known to use Akamai: Yahoo, Google, Microsoft, Altavista, FedEx, Xerox, Apple

    --

    dragonhawk@iname.microsoft.com
    I do not like Microsoft. Remove them from my email address.
  56. Reminds me of a story by Venner · · Score: 5, Interesting

    Not too long after 9/11, I was surfing the net and needed to look up something at the Library of Congress for one of my classes. It wouldn't connect. At first I thought we'd just lost DNS (not so uncommon an occurance at my university in those days), but found I could still connect to slashdot.org and some other sites.

    Being a geek, I thought up a list of about 30 sites to ping, scattered across the US. (.govs and .edus mostly.) The ones that replied, I plotted on a US map based on their DNS LOC. (A project I wrote for a previous class.)

    I freaked out a bit when the mid-atlantic seaboard came up missing. I crossed my fingers hoping that it was just some idiot who'd accidently cut one of the main fibers (which it what it ended up being) and not that Washington DC was now a big hole in the ground.

    --
    A preposition is a terrible thing to end a sentence with.
  57. Interesting... by bonch · · Score: 2, Interesting

    I remember when people were bashing Microsoft for using Akamai caching to avoid Windows Update getting hit by the first RPC worm (the one that was patched two months beforehand), since Akamai used Linux and it was somehow amusing that Microsoft chose that caching service.

    If Akamai was running on Windows servers, I guarantee it would have been mentioned in both the headline and in the article summary today. But instead it's just mysterious "DNS issues." It's kind of like how when that Windows source code was stolen, Slashdot reported on it yet neglected to mention that the code was stolen from a hacked Linux computer at a company called Mainsoft.

    Just little slants in reporting I can't help but notice.

    1. Re:Interesting... by Xaroth · · Score: 5, Funny

      If it weren't slanted, it'd be |.

      (Apologies to whomever I'd seen that from before.)

    2. Re:Interesting... by Anonymous Coward · · Score: 2, Informative
    3. Re:Interesting... by digidave · · Score: 3, Informative

      The reason why it's a mysterious "DNS issues" is because we don't know what the problem is. It'd be the same if it was a Windows DNS server (not that anybody uses those for major networks like Akamai). Seeing as Akamai uses more than one DNS server it's more likely a administrator error than a Linux crash. Nobody would be blaming Windows if an administrator screwed up.

      You are also confusing their cache servers with their DNS servers. They're completely different.

      --
      The global economy is a great thing until you feel it locally.
    4. Re:Interesting... by Patrick · · Score: 2, Funny
      Nobody would be blaming Windows if an administrator screwed up.

      You must be new here. :)

    5. Re:Interesting... by Anonymous Coward · · Score: 4, Funny

      I wonder if Microsoft/AdTI will buy the "\." domain? News for Nerds slanted the other way!

  58. Wild Whois results by dankstick · · Score: 2, Interesting

    Take a look at what internic.net gave me on some of these domains....

    Microsoft.com
    ----
    MICROSOFT.COM.SUX.BUT.PYROF REAK.ORG.RULEZ.AND.DIOX YTECH.NET.DELETED.GANDI.NET
    MICROSOFT.COM.SMELLS. SIMPLECODES.COM
    MICROSOFT.COM.SHOULD.GIVE.UP.BECA USE.LINUXISGOD.CO M
    MICROSOFT.COM.RAWKZ.MUH.WERLD.MENTALFLOSS.CA
    M ICROSOFT.COM.OHMYGODITBURNS.COM
    MICROSOFT.COM.LOV ES.JU1C3.COM
    MICROSOFT.COM.LIVES.AT.SHAUNEWING.CO M
    MICROSOFT.COM.IS.NOT.AS.COOL.AS.SIMPLECODES.COM
    MICROSOFT.COM.IS.IN.BED.WITH.CURTYV.COM
    MICROSO FT.COM.IS.GOD.BECOUSE.UNIXSUCKS.COM
    MICROSOFT.COM .IS.A.STEAMING.HEAP.OF.FUCKING-BULLSH IT.NET
    MICROSOFT.COM.HAS.TEH.GAY.OMFGLOL.COM
    MIC ROSOFT.COM.HAS.ITS.OWN.CRACKLAB.COM
    MICROSOFT.COM .HAS.A.PRESENT.COMING.FROM.HUGHESMISS ILES.COM
    MICROSOFT.COM.FLINGS.POO.AT.MONKEYCORE.C OM
    MICROSOFT.COM.FILLS.ME.WITH.BELLIGERENCE.NET
    MICROSOFT.COM.CAN.GO.FUCK.ITSELF.AT.SECZY.COM
    MIC ROSOFT.COM.ARE.GODDAMN.PIGFUCKERS.NET
    MICROSOFT.C OM.AND.MINDSUCK.BOTH.SUCK.HUGE.ONES.AT. EXEGETE.NET
    MICROSOFT.COM

    Yahoo.com
    ---
    YAHOO.COM.WANADOODOO.COM
    YAHOO. COM.TWIXTEARS.COM
    YAHOO.COM.TW
    YAHOO.COM.SUPERCB CENTER.COM
    YAHOO.COM.SG
    YAHOO.COM.PURRFURRED.COM
    YAHOO.COM.OPTIONSCORNER.COM
    YAHOO.COM.IS.N0T.AS .1337.AS.SEARCH.GULLI.COM
    YAHOO.COM.DALLARIVA.COM
    YAHOO.COM.BR
    YAHOO.COM.BERKELEYNATURALBEAUTIES. COM
    YAHOO.COM.AU
    YAHOO.COM

    Altavista.com
    ---
    ALTAVISTA.COM.IS.N0T.AS.1337 .AS.SEARCH.GULLI.COM
    ALTAVISTA.COM

    Apple.com
    ---
    GOOGLE.COM.SUCKS.FIND.CRACKZ.WIT H.SEARCH.GULLI.COM
    GOOGLE.COM.HAS.LESS.FREE.PORN.IN.ITS.SEARCH.ENGI NE .THAN.SECZY.COM
    GOOGLE.COM

  59. "DNS was not quite designed in such a way" by Ernesto+Alvarez · · Score: 5, Insightful

    you can still get to all those sites. You just have to REMEMBER the ip instead of depending on the computer to look it up for you ;). TCP/IP was designed to have not centeral point of failure and still does it's job well. DNS was not quite designed in such a way.


    DNS was designed to be robust enough. Not one root server but many (ok, that's the weak point, we've all seen many DDoS against them, but it's not THAT bad). All zones are handled by their own servers, and (in theory) multiple servers for each zone. All in all, it's not a bad design.

    If what happened was that someone put all the servers behind one link, it's not DNS' fault, the BOFH there screwed up (and considering it's akamai, they should not have done that).

    (If that's not what happened, sorry, I couldn't RTFA, it's slashdotted or there's some sort of DNS problem there too).
    1. Re:"DNS was not quite designed in such a way" by chef_raekwon · · Score: 2, Interesting

      im sure the admin made a mistake -- huge corporations do not put everything on a thin wire, and hope they stay up. there are multiple connections and multiple servers. if the stuff goes down, its usually because of a mis-deployment of some new code, or, mis-deployment of some zones

      whatever...i couldnt read the article either -- it wouldnt resolve. oh, the irony.

      --
      We're like rats, in some experiment! -- George Costanza
  60. Put up of shut-up! Re:Good morning, Mr. Gore. by sharper56 · · Score: 2, Insightful

    If you want to have a true dialogue instead of fingerpointing with "nah-nah" gibes, you'll have to actually state which films you're talking about and what were the quotes that are "out-of-context".

  61. From Akami's Page by esconsult1 · · Score: 3, Informative
    Some info from Akami...

    # Maximizes e-business revenue by guaranteeing 100% availability

    EdgeSuite Enterprise Edition is built on the globally distributed and highly scalable Akamai EdgePlatform, comprising over 14,000 servers deployed in over 1,000 networks across more than 70 countries. With this global reach, users can deliver their content from the edges of the Internet - closest to their users.

  62. How Sites are Coming Back Online by TheSync · · Score: 5, Informative

    From NANOG mailing list again:

    Google pulled references for akamais dns servers a short period ago. they are presently serving their own dns requests.

    Also:

    People seem to be getting around this by changing their DNS entries.

    E.g. www.yahoo.com always used to be a CNAME for www.yahoo.akadns.net. But
    now:

    # host www.yahoo.com
    www.yahoo.com is an alias for www.dcn.yahoo.com.
    www.dcn.yahoo.com has address 216.109.118.64
    www.dcn.yahoo.com has address 216.109.118.65
    www.dcn.yahoo.com has address 216.109.118.66
    www.dcn.yahoo.com has address 216.109.118.67
    www.dcn.yahoo.com has address 216.109.118.68
    www.dcn.yahoo.com has address 216.109.118.69
    www.dcn.yahoo.com has address 216.109.118.70
    www.dcn.yahoo.com has address 216.109.118.71
    www.dcn.yahoo.com has address 216.109.118.72
    www.dcn.yahoo.com has address 216.109.118.73
    www.dcn.yahoo.com has address 216.109.118.74
    www.dcn.yahoo.com has address 216.109.118.75

    Which is owned by Yahoo! (via HotJobs.com).

  63. Whatever happened to my decentralized net... by Lord+Kano · · Score: 3, Insightful

    Whatever happened to my decentralized net with no single point of failure?

    Outsourcing and consolidation.

    LK

    --
    "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  64. Happy now? by SpinyManiac · · Score: 3, Informative

    Handlers Diary June 15th 2004
    Updated June 15th 2004 14:31 UTC (Handler: Lenny Zeltser)
    Akamai DNS outage
    Akamai DNS problem

    Starting at around 8:30 am EDT (12:30 UTC), a number of sources started to report a widespread Akamai DNS issue. Large web sites, which use Akamai for its DNS service, did no longer resolve. Effected sites are Yahoo, Google, Microsoft, Fedex, Xerox, Apple and likely many others.

    At this time (10:30 am EDT), some effected domains removed the Akamai DNS servers and are reachable again using their own DNS servers.

    Typically, the domain itself (e.g. 'google.com') still resolves, but popular hostnames, like 'www.google.com' will not resolve. As a result, the web site is no longer reachable.

    The effect appears to be world wide. Some of the Akamai servers do respond to pings, but do not respond to DNS queries.

    posts to the NANOG mailing list regarding this issue:
    http://www.merit.edu/mail.archives/nanog/m sg05267. html

    --
    It's never too late to have a happy childhood.
  65. Hmm . . . by npsimons · · Score: 2, Interesting

    "Checking all my favorite sites this morning, I saw that about half a dozen seem to be offline. Trying to figure out why, I found an interesting article on the front page at http://isc.incidents.org/. Seems that the problems at Akamai are screwing over Yahoo, Google, Microsoft, Fedex, Xerox, Apple, and others. Whatever happened to my decentralized net with no single point of failure?"

    Hmmm, corporate whore much? Slashdot, Debian and my own two sites seem to be working just fine. Maybe the sites you choose to visit just don't get the 'net and it's decentralized nature.
  66. Comment removed by account_deleted · · Score: 2, Funny

    Comment removed based on user account deletion

  67. Living w/out instant net access, therapeutic by greendot · · Score: 2, Interesting

    For 10 years I was a net junkie. If I didn't get my email, news, laugh, or enough time on my fav mmorpg then I was twitchy and grouchy.

    Then, two years ago my wife and I decided to take a year off and go tour SE Asia, mainly Viet Nam.

    Yes, they have Internet there but it is mainly in Internet cafes, which are hot, crowded, and quite slow. There are dialups but once you've lived on broadband for such a long time the dialup becomes something you use only when you have to. And so that was what happened. Internet became something that was used when needed. I still checked my email regularly but instead of every hour it was every 2 or 3 days, same with Slashdot. :)

    I had a few personal (programming) projects I was working on which fit nicely onto the laptop, along with a good 20gig of mp3s. I was amazed at how fast I detached from the net. My productivity shot thru the roof, namely because my concentration was focused.

    Even here in the states I have yet to reach that state of Zen again primarily because, even though I try, I know the net is right there. The little net thoughts nag at you.

    But, back to the topic. You would be amazed at how much technical work you can accomplish without the net being there.

    Would I give up what I have now and go back? You bet. Would I miss it? Nope. Broadband is used for P2P or games. That's all I use broadband for anyway. :) But while I'm here in the states, I *need* to be connected. I think because everybody else is.

    On a global scope, 99% of all the really cool groundbreaking stuff in the last 100 years, computer or not, was done detached from the net.

  68. it's like your rights, you can sign them away by swschrad · · Score: 2, Interesting

    and folks often do... witness the onerous "personal contracts" you have to sign to get into the music business, where you are essentiall a creative wage slave and don't own your stuff. non-compete and discoveries-belong clauses in your work contract also sign your rights away to The Man. similarly, if you register your DNS information independently and run your own servers, your ISP and its uplines do the same, and so on including all the sites you visit, you theoretically should not be captive to any of the commercial DNS services.

    as I understand it, akamai is a distributed content hosting/caching service that also does DNS server services. they put a blade in your local ISP under contract, and popular pages from their customers serve off the local akamai server cache. they handle the DNS for those sites as I understand. if their blade caches get fed evil data, you get evil data, and www.fartblossom.org may disappear.

    you can kill DNS by screwing up your own router, too. lots of ways to kill a distributed service that requires everybody to cooperate on a common set of standards and parameters.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  69. Created SPoF by Todd+Knarr · · Score: 4, Interesting

    The problem is that those sites created their own single point of failure by all using Akamai for DNS. When Akamai DNS fails, sites that depend on it for their own DNS fail.

    It used to be nearly impossible for this to happen. The original rules for DNS were that you had to have at least 2 nameservers for your domain, preferrably 3 or more, and they couldn't be on the same physical networks. With that rule having a single network go down rarely made any domain unresolvable (backbone networks whose outages could render dozens or hundreds of other networks unreachable being the exception). Maybe we should put the old nameserver-diversity rules back into place.

  70. novell and dns... by ecalkin · · Score: 3, Insightful

    This was years ago (3? 4)... I set up a novell server and setup dns on it as a forwarder and pointed workstations to my novell server for dns.
    One of the neat things was the log screen that showed dns actions and you could follow the trail of dns requests to see how they were resolved. what makes this not O/T is that i beleive that this went into a log.

    The reason that I think about that is, if DNS stopped working, i'm not sure that i have cached numbers that i could easily get to....

    eric

  71. The hidden irony by vdoogs · · Score: 2, Informative

    You know, in hawaiian, "akamai" means smart...

  72. Missed the point... by Otto · · Score: 2, Insightful

    I was only pointing out that his example was bad.

    In this case, Akamai had some sort of major issue. Okay, fine. Fair enough.

    But the root servers themselves are a bad example to point to for a "single point of failure". They're not. The root servers, by themselves, are very robust, widely scattered, and any one of them can, in theory, handle the whole load. Admittedly, for the root, that load ain't a heck of a lot by comparison.

    Now, the DNS system itself has several thousand single points of failure, depending on how you define failure. Like you said, all .com traffic goes to Verisign's control, etc, etc.

    The root servers, however, are not one of these points of failure. They do what they were meant to do.. to be the root DNS servers. Several can fail and the root lives on.

    --
    - Give a man a fire and he's warm for a day, but set him on fire and he's warm for the rest of his life.
  73. Re:Uh by bonch · · Score: 2, Interesting

    I guess seeing things like "PWD=/usr/ms/win2k_sp1/private/security/msv_sspi" isn't enough to convince this troll. So do a Google search, like I said. The code was taken from one of Mainsoft's hacked Linux machines. This was already reported in the past on other sites.

  74. "Caught in a BIND" by stock · · Score: 3, Informative
    Jon Lasser predicted some troubles long time ago : http://crashrecovery.org/bind9.html . His article is on http://theregister.co.uk/content/55/28235.html and titled "Caught in a BIND".

    Robert

  75. Doesn't work that way any more by TBone · · Score: 2, Insightful

    Unless the server that lives at IPaddress W.X.Y.Z only hosts 1 server, and that server has it's documents in the server root folder. Most webservers any more use virtual name services to map HTTP requests to the right "web server" and set of documents.

    My personal server runs 7 domains with 12 or 13 sites. Some have real docroot folders, some use the default "you aren't looking in the right place" set of docs. But using an IP address to access a web site probably won't work in these days of many servers per machine.

    --

    This space for rent. Call 1-800-STEAK4U

  76. Google down? by thenerdgod · · Score: 3, Insightful

    My god... with google down my effective IQ is 12!

  77. Whatever happened to my decentralized net with... by /dev/trash · · Score: 2, Funny

    Who promised you THAT?

  78. Akamai does use *some* win servers by Jayfar · · Score: 3, Informative

    I wouldn't presume they use any for their dns funtionality, but fact of the matter is Akamai does have a small proportion of windows servers in their distributed clusters. Seen 'em with my own eyes.

  79. Re:Uh by Slime-dogg · · Score: 5, Insightful

    It is misleading to refer to the box as a "Linux" box. Was it really the kernel that was at fault for the machine being cracked, or was it a bug in one of the daemons that the machine was running? There are differences between a Linux box that runs BIND and another that runs EZ-DNS (or whatever).

    How about this: Instead of labelling the Akamai boxes that have problems as "Linux" boxes, label them as "BIND" boxes, or whatever DNS server it is that it runs. Perhaps there's a FreeBSD machine in there that is having similar problems.

    It is allowable, though, to refer to a Windows box as just that. MS ships an all-in-one product, and seldomly do admins use Windows to run BIND, Apache or other OSS servers.

    All of this hand-ringing in an effort to paint "Linux" as bad, or as "just as bad" is dopey. One might as well point a finger at the administrator of the machine that was hacked, the services that were running on it, etc. Most Windows problems are caused by the same thing too. It is wiser to point at the admin (and the services one chooses to run) than to point at the OS, or the kernel.

    --
    You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.
  80. No, not really... by sterno · · Score: 2, Interesting

    I've been on-line a lot today and didn't even know those sites were down. Didn't effect me in the least. The internet, by it's nature, will always be plagued by the occasional downtime of various services here and there. But in the end, the Internet keeps moving right along.

    Think about the worst thing that's ever happened to the Internet and how much that really impacted your daily activity. I don't know about you, but it's always been local connectivity failures that have caused me the most trouble. The occasional site being down really doesn't make a big difference.

    --
    This sig has been temporarily disconnected or is no longer in service
  81. Washingtonpost.com says it was a denial of service by tsu+doh+nimh · · Score: 3, Informative

    ...according to this story at washingtonpost.com The story says it was a distributed denial of service attack against Akamai, among others.

    --
    ...because you never know who you're dealing with.
  82. Just got off the phone with Akamai... by LordJezo · · Score: 2, Interesting

    They are telling me that it was indeed an attack, but an attack aimed not only at them but other companies as well.

    I wonder what really happened and who else was attacked..

  83. Do a Google search? by StringBlade · · Score: 2, Funny

    umm...have you forgotten what article thread you're posting in? :-P

    --
    ...and that's the way the cookie crumbles.
  84. Official statement from Akamai by LordJezo · · Score: 2, Informative

    Summary:

    Between approximately 8:30 AM ET and 10:45 AM ET (GMT +4 hours) on Tuesday, June 15, 2004, some Akamai customers using Global Traffic Manager (FirstPoint), NetStorage (Akamai Content Storage), and Akamai services that utilize Global Traffic Manager and NetStorage experienced performance and availability issues.

    This incident resulted from a sophisticated, large-scale attack on Internet infrastructure. This attack impacted Akamai's Internet naming functionality (Domain Name Service or DNS), and resulted in delays in DNS name resolution and, in some cases, timed-out DNS requests. Some end users trying to reach affected sites would have experienced slow responses from the Akamai name servers, potentially resulting in page time-outs. The attack did not cause an outage in Akamai services, as Akamai continued to serve DNS requests. However, the amount and nature of attack traffic created degradation in performance.

    The problem was quickly detected by Akamai's automated monitoring systems, and Akamai personnel identified the root cause as a large Internet attack. The attack was mitigated by a combination of actions by Akamai to adjust our infrastructure in response to the attack, along with working with network partners to shut down the source of the attack.

    As result of these actions, all Akamai services had returned to normal operating performance by 10:45 AM ET.

    Akamai is continuing to work closely with several network partners and legal authorities around the world to identify both the nature of the attack and its intended targets.

    We regret any inconvenience this may have caused you or your users. Please contact your Akamai Customer Care representative at 1-877-4-AKATEC (1-877-425-2832) if you have any questions.

    Service Note: One of the actions taken during the attack was to temporarily increase the DNS TTL (time to live) on responses being returned from Akamai. This action is helping end-users cache successful responses for longer, thus improving service.

  85. Distributed, Decentralized, Redundant by userw014 · · Score: 2, Informative
    Akamai is providing a service (redundant distribution and cacheing of static web pages across the internet) using proprietary methods. They play DNS games to try and dynamically generate a DNS response that points to a "nearby" server containing the cached information.

    Pretty cool stuff, to be sure.

    But all of the proprietary stuff means that there's only one implementation. There's no RFC describing what they do. There's no alternate implementations that might show flaws. There's no cross-checks that outsiders might provide.

    Like others have said, it's a mono-culture. And they've done it so well, there's been no interest in creating a set of standards or IETF working group to try and create the multiple, compatible offerings that might guard against mono-culture (and give customers a chance to avoid vendor lock-in.)

  86. Re:TROLL/KARMA WHORE ALERT by nick_marden · · Score: 2, Interesting

    The Register must be wrong about this. I used to work at Akamai, and I feel pretty damn sure that no one crashed those servers by getting *on* them to run the 20-line snippet of code that locks the kernel (assuming we're talking about the kernel lock exploit that was being widely discussed recently; it requires shell access).

    What is much more likely is that somebody found a way to DDOS the Akamai top-level name servers, or that configuration files containing incorrect/conflicting/nefarious information were pushed out to the top-levels.

    Knowing how many stages and checks there are in the Akamai deployment procedures, and how much monitoring there is of the network health, I would be astonished if someone managed to foobar the top-levels with a bad configuration. A co-wortker of mine did it once, a long time ago, so I guess it *could* happen, but it was one of those perfect-storm sorts of things. And even then, it just slowed things down a little - certainly not enough to make the news like this.

  87. Centeral point of failure of ONE COMPANY by Pan+T.+Hose · · Score: 2, Informative

    you can still get to all those sites. You just have to REMEMBER the ip instead of depending on the computer to look it up for you ;). TCP/IP was designed to have not centeral point of failure and still does it's job well. DNS was not quite designed in such a way.

    (Score:5, Insightful, right...) Actually, it was. If Google et al were all using a single Akamai backbone TCP/IP routers and they went down, they would be affected as well.

    Google was using some DNS servers as their DNS servers (NSs for their domain zone). Their servers went down and then Google was unreachable because their DNS was down, nothing more. Nothing magical about DNS per se. TCP/IP routing was working but this hardly means DNS is any more "centeral point of failure" than TCP/IP. Google should not rely on a single network of DNS servers and it would be fine, because DNS is designed in such a way and has been for over twenty years.

    The problem here is the bastardization of DNS standard by Akamai. DNS records should be cached on recursive name servers. Google is used everywhere. If Google had sane TTL and expiration times set for their zone, their zone would be cached by every ISP in the world and their DNS servers could be down for a week and no one would even notice.

    This is how DNS should work, can work, and have been working for literally decades. Please read RFC 882: DOMAIN NAMES - CONCEPTS and FACILITIES (P. Mockapetris, November 1983), RFC 883: DOMAIN NAMES - IMPLEMENTATION and SPECIFICATION (P. Mockapetris, November 1983), RFC 1034: DOMAIN NAMES - CONCEPTS AND FACILITIES (P. Mockapetris, November 1987) and RFC 1035: DOMAIN NAMES - IMPLEMENTATION AND SPECIFICATION (November 1987).

    --
    Sincerely,
    Pan Tarhei Hosé, PhD.
    "Homo sum et cogito ergo odi profanum vulgus et libido."