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Tier One ISPs Dying

xbmodder writes "Two tier one ISPs are down today. At about 23:30PST both Verio and Level 3 starting having problems with routes. According to Level 3 this is a software upgrade gone awry. Is this the end for Level 3?" Many, many reports about this are coming in, and if you're wondering why the stories were rather sparse overnight, it's because it's difficult to post them without internet access. Hope everyone else is back online too.

106 of 394 comments (clear)

  1. Could be good by sdo1 · · Score: 5, Funny

    Maybe I'll get some work done today for a change.

    -S

    --
    --- What parts of "shall make no law", "shall not be infringed", and "shall not be violated" don't you understand?
  2. Flicker by Oculus+Habent · · Score: 5, Funny

    Is there a term for this kind of intermittant site inaccessability due to Internet outage -- not the user or the server being offline, but the Internet failing?

    --
    That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    1. Re:Flicker by Cerberus7 · · Score: 2, Funny

      Yeah, it's called an "Oops!" Now somebody needs to make an acronym for this type of event using those letters. The two "O"s next to each other are giving me a hard time.

      --
      I don't know about you, but my servers run on the power of cotton candy and happy thoughts. -Anonymous Coward
    2. Re:Flicker by EvanED · · Score: 2, Interesting

      Outage of plentiful service?

    3. Re:Flicker by aamcf · · Score: 2, Funny

      Online to Offline Provisioning Situation?

    4. Re:Flicker by aamcf · · Score: 5, Funny

      Actually, I think calling it an Online to Offline Provisioning Suituation in the Internet Environment would be better - "Call the engineers, there's been an OOPSIE!".

    5. Re:Flicker by Undergrid · · Score: 2, Informative

      Try the report for the last 24 hours, not the big yellow blocks.

      http://scoreboard.keynote.com/scoreboard/Main.aspx ?Period=RH24

    6. Re:Flicker by Ando[evilmedic] · · Score: 4, Funny

      Kill yourself.

    7. Re:Flicker by aamcf · · Score: 2, Funny

      Heh, I had that nerve cluster removed because of a war wound.

    8. Re:Flicker by StikyPad · · Score: 2, Funny

      I dunno, but for the first time ever, thousands of users were correct when they called tech support to claim that "the internet is broken."

  3. Outtage Explained by MMyers5 · · Score: 5, Funny

    It's nice to see something explaining why I was paged at 2:30am. And now, to whom from Level3 do I send my bill?

  4. Call me silly? by Killjoy_NL · · Score: 3, Funny

    But what is a tier 1 ISP?

    Is that like a bandwidth wholesaler or something?

    --
    This is the sig that says NI (again)
    1. Re:Call me silly? by rylin · · Score: 4, Informative

      One that doesn't lease their infrastructure.
      Eg. you have your own large backbone, you own all your equipment.

      In effect, a small and wholly owned internet that peers with other internets.

    2. Re:Call me silly? by CvD · · Score: 5, Informative

      Tier 1 are the huge ISPs, which peer with eachother (and don't pay eachother transit fees) and sell transit services to smaller ISPs (which do pay fees to send traffic through the Tier 1 ISPs). So yeah, bandwidth wholesalers is pretty accurate. See this wikipedia article.

    3. Re:Call me silly? by Anonymous Coward · · Score: 5, Interesting

      In 1994, The National Science Foundation (NSF) awarded contracts to replace the National Science Foundation Net (NSFNet) Internet backbone. These contracts were for backbone transport, routing arbiter and traffic exchange points (NAPs).
                These contracts were awarded for the original 15 NSF sponsored NAPs, and to become a Tier 1 ISP, you had to have atleast DS3 connectivty to all 15 NAPs.
                It's a very old and crappy definition, and I wish people would stop using it, because it is very easy to meet now adays, and most of those original NAPs are now insignificant, compared to the power of the force.

    4. Re:Call me silly? by w4pso · · Score: 3, Interesting
      My understanding is that a Tier 1 ISP is now defined as one that has established free peering points with all other Tier 1 ISPs.

      Considering that free peering is likely only established between 2 networks that have close to a 1:1 bit exchange, this is a very high bar to meet.

    5. Re:Call me silly? by jusdisgi · · Score: 2, Informative

      That's not accurate. Lots of tier 2 and lower providers own their infrastructure. The important qualification of being a tier 1 ISP is that they don't pay anyone else to exchange traffic with them. The tier 1 guys are all predicated on the idea that they are huge enough that none of the others of them can afford to not have good and direct peering with them. Level3 can't afford to not be peered with MCI, and MCI can't afford to not be peered with AT&T, etc. So they all peer for free with each other. The tier 2 providers pay somebody to exchange traffic.

      Also, the description of this story is probably also wrong; cogent isn't a tier 1 provider. Most sources seem to think (although the contract negotiations are confidential) that cogent was already paying Level3 for their peering, but that Level3 decided they wanted more money, based on the amount of traffic they were moving and which direction it was going.

      But anyhow, your description doesn't work...the ISP that I used to work for that had 2000 customers would have qualified as tier 1 by your definition.

      --
      Given a choice between free speech and free beer, most people will take the beer.
    6. Re:Call me silly? by porky_pig_jr · · Score: 2, Informative

      This is not correct. Tier 1 ISP has nothing to do with leasing or own telco. I have worked for Tier 1 ISP which did not own any of its telco lines. Everything was leased from different companies: MCI, AT&T, GTE. (hint: that ISP had AS 1).

      The way Tier 1 ISP is defined is mostly by its magnitude. At the time I've worked for that ISP, the rough rule of tumb was that Tier 1 ISP must have a few large capacity pipes from coast to coast at least. Must carry enough traffic so other Tier 1 ISPs can exchange the traffic (peer-to-peer) with this entity. Not strict rules as you can see, but in reality it works well.

  5. What is this about? by PlatinumX · · Score: 3, Insightful

    An ISP's server being down 1 day is unacceptable of course, but to say it is dying already? or is there more to these ISP's? (haven't heard of them before)

    --
    Bottles Of Beer On The Wall - Advertising Fun! Get your bottle of beer on the wall today!
    1. Re:What is this about? by neosake · · Score: 4, Informative

      This is not _just_ their server being down, this is the entire network of two tier 1 carriers.

      The (basic) implications of this is that a good chunk of the internet as a whole is inaccessible to the rest of the internet.

      --
      "When a ball dreams, it dreams it's a frisbee"
    2. Re:What is this about? by raddan · · Score: 4, Informative
      We're not talking about just a server. We're talking about the entire ISP's networking capability. Tier 1 ISPs own huge swaths of networks-- literally miles and miles of cable, and sometimes radio and other links. They route the traffic across these lines.

      When a Tier 1 provider goes down, their customers go down too. That picture on the Boing Boing page shows a list of the Tier 1 providers. Every ISP that is NOT a Tier 1, gets their access from a Tier 1.

      People speculate that Level 3 is dying because they've been making some really bad decisions lately, resulting in a lot of outages. A couple of weeks ago, they actively filtered out traffic from their competetor, Cogent, over a dispute from how much to charge at the point their networks exchanged traffic (called a 'peering point'). Now this. The rumor is that the company is in financial trouble.

    3. Re:What is this about? by Alioth · · Score: 3, Informative

      It's not a rumour that Level 3 is in financial trouble - it's clear for all to see. They have crushing debt repayments right now.

      The Cogent spat isn't over yet either - Level 3 are going to de-peer Cogent again on November 9th. They are trying to force Cogent to pay for transit, but right now it looks like Cogent holds the strongest hand and Level 3 will be once again forced to back down.

    4. Re:What is this about? by Jugalator · · Score: 4, Informative

      Tier 1 ISPs own huge swaths of networks-- literally miles and miles of cable, and sometimes radio and other links. They route the traffic across these lines.

      More precisely, Level3 seem to own 23,000 miles of optic fiber. :-)

      The rumor is that the company is in financial trouble.

      Yeah, not so much of a rumor anymore either -- Level 3 loss widens.

      --
      Beware: In C++, your friends can see your privates!
    5. Re:What is this about? by senor_jt · · Score: 2, Interesting

      Finally -- somebody that gets it. No offense to others who didn't feel like posting... As dissapointed as I am by the level of discussion about this topic in Slashdot, I'm thankful that it's here! I tried a search for DNS and DNS problems on Google news this morning and didn't come up with any stories, then tried Slashdot. And viola!! I wasn't going crazy at 11:30p PDT last night, the Net routing was... having problems. DNS service to wide swaths of the net was down/unreliable. I had to try a mix of different nameservers to get to sites(work, personal mail, etc...). Thankfully, I was too tired to worry about my clients and hoped it would all be solved by morning. Yay. But this event does underline a topic seen on Slashdot(and other esteemed zines) many times before -- the fragility of the Internet. Not even close to bulletproof.

    6. Re:What is this about? by shokk · · Score: 3, Insightful

      Yeah, that's it. They're dead. You pinned it right on the nose.
      They won't be back tomorrow. All gone.

      Reality check: An internet outage, no matter how big, is no different than a power outage. Yeah, here in the US we would be talking about loss of power to both coasts with only the middle left running. But after the outage life goes on.

      --
      "Beware of he who would deny you access to information, for in his heart, he dreams himself your master."
    7. Re:What is this about? by Viper+Daimao · · Score: 2, Funny
      --
      "In the game of life, someone always has to lose. To me, if life were fair, that someone would always be Oklahoma." -DKR
    8. Re:What is this about? by petermgreen · · Score: 2, Informative

      Every ISP that is NOT a Tier 1, gets their access from a Tier 1.

      true in a sense but highly misleading. A large tier 2 isp is likely to have uplinks to MULTIPLE tier 1 providers as well as many peering links of thier own.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    9. Re:What is this about? by HavocBMX · · Score: 5, Informative

      The reason that Level 3 isn't happy with the peering arrangement currently is that it's not even remotely even. Level 3 sends almost nothing over Cogent's network and Cogent sends over a vast majority of their traffic through Level 3. A peering agreement is based on the premise that the companies will be sending almost equal amounts of traffic through each network. Level 3 has been analyzing that for a time now but the last straw was when Cogent had a sales blitz targeting Level 3 customers saying that they would dramatically drop their prices to almost nothing to get them to switch away from Level 3. They are now also using the downtime that was experienced due to the peering problem in their advantage even though Cogent is in the wrong. Cogent knew about the depeering and did nothing to resolve it.

    10. Re:What is this about? by Alioth · · Score: 3, Informative

      Oh yes, I'm aware of all of that - but (generally speaking) Cogent has the content, and Level 3 has the users. Guess who catches the most heat from the de-peering from its customers - Level 3 - as their customers will tend to see the problem first.

      I predict that Cogent will do the same again as well - not lift a finger to fix the problem when they are de-peered on November 9th, and Level 3 will probably end up being forced to re-peer as customers whine that they are not getting the whole Internet and threaten to take up Cogent's free 1 year offer.

  6. Showing solid green now. by micronicos · · Score: 3, Interesting
    --
    Nico M, London, GB.
    1. Re:Showing solid green now. by Professor_UNIX · · Score: 2, Funny

      I guess they decided not to go out of business today afterall. Imagine that.

  7. Guess not by springbox · · Score: 4, Informative

    Take a look at the scoreboard now. The mentioned problems are gone and Level 3 is no longer in the red.

    1. Re:Guess not by LurkerXXX · · Score: 4, Informative

      Uh no. Level3 disconnected from ALL the other Tier1 ISPs. So did Verio. This had nothing to do with last weeks Level3/Cogent spat.

    2. Re:Guess not by Dun+Malg · · Score: 5, Interesting
      The scary thing is it makes you wonder is some terrorist who has intimate knowledge of how Tier 1 ISP's work doing a trial run in the middle of the night by knocking out Level 3 and Verio backbones so later they could try to knock out ALL the backbones in a co-ordinated terrorist attack. (eek!)

      Oh please. You know, it's pretty easy to figure out if it's something likely to be attempted by terrorists or not. The simple test is does it cause mass "terror". As annoying as it might be, lack of internet access is an annoyance. Perhaps a very expensive and exasperating annoyance, but it won't cause mass terror. Terrorists prefer things like bombs, or poison gas, or disease. Some other things people get worked up about but terrorists are unlikely to attempt: sabotaging bridges and tunnels to cause traffic jams; sabotaging electricity distribution to cause blackouts; sabotaging railroad tracks, making commuters late for work!. Think DEATH, not irritation. Quit with the automatic "terrorist hysteria" already, people!

      --
      If a job's not worth doing, it's not worth doing right.
  8. huh?? by Anonymous Coward · · Score: 2, Insightful

    Why would a software upgrae going wrong be the end of a gigantic Tier-1 ISP?

    1. Re:huh?? by John+Nowak · · Score: 5, Funny

      Don't you get it? They deleted the internet!!

  9. About a quarter of the people i know lost internet by packeteer · · Score: 2, Funny

    Today i was playing world of warcraft and on our raid about 25% of my guild mates lost their internet on and off. Other than that the lag was higher than normal but i wondered what the hell was going on. Anyway we still pwn some dragons in BWL :)

    --
    unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
  10. Noticed it this morning by discord5 · · Score: 4, Interesting

    Noticed this this morning when a customer called upset about his hosting services being unreachable. A quick traceroute showed one of level3's ip to be down. A few minutes later more customers had problems with different routers from level3. As soon as I saw level3 I knew enough, shrugged it off and told the customer that it was routing problem we couldn't fix but those responsible were most likely already trying to fix it.

    It seems fixed now though, so no, this isn't the death of the Internet just yet.

  11. This just in... by mtec · · Score: 3, Funny

    The reports of my death have been greatly exaggerated.
    Tier One

    --
    Cake or Death? Cake Please!
  12. TEOTWAWKI by D4C5CE · · Score: 4, Funny
    Is there a term for this kind of intermittant site inaccessability due to Internet outage -- not the user or the server being offline, but the Internet failing?
    Yes. Domesday as predicted in the ancient scrolls. In this day and age it is commonly called The End of the World as We Know It.
    1. Re:TEOTWAWKI by Ripp · · Score: 5, Funny

      The End of the World as We Know It.

      Sure, but I feel fine.

      *shrug*

      --
      Blech. Signatures.
    2. Re:TEOTWAWKI by Lucractius · · Score: 3, Funny

      *calls the RIAA for stealing a line from a song*
      SICK HIM!!!

      --
      XML - A clever joke would be here if /. didn't mangle tag brackets.
    3. Re:TEOTWAWKI by bodger_uk · · Score: 2, Insightful

      Domesday, http://en.wikipedia.org/wiki/Domesday is the middle English spelling of Doomsday.

  13. /.'ed by connah0047 · · Score: 5, Funny

    Hey look, we slashdotted Level 3!

  14. I noticed it. by HoneyBunchesOfGoats · · Score: 2, Informative

    I was up late studying for a German exam, and I was having problems connecting to websites hosted in Germany that I was using to help myself review (dict.leo.org and canoo.net, if you're curious). US websites worked no problem.

    Off to the test!

    1. Re:I noticed it. by dr_dank · · Score: 2, Funny

      This is like the 21st century equivalent to pulling the fire alarm in school in order to get out of taking a test.

      I can't take the test, professor. The sites with the study guides were Slashdotted this morning!

      You deserve an A for shrewdness.

      --
      Where does the school board find them and why do they keep sending them to ME?
  15. Non event... for now by elfguygmail.com · · Score: 5, Informative

    While this only lasted a few hours, it still caused a mess across the North American Internet during those hours. The point is a small amount of big networks are responsible for over 90% of the traffic on the Internet. If alter.net went down it would be total chaos. If just one of the major peering points went down, sure the traffic would be rerouted, but overloading the other points at such high latency that it would be almost unusuable. You better hope no one destroys MAE-EAST or we'll have a live example of what ife without the Internet is like.

    1. Re:Non event... for now by Quixadhal · · Score: 4, Funny
      You better hope no one destroys MAE-EAST or we'll have a live example of what ife without the Internet is like.

      Yeah, I remember life before the internet. I used to read books, watch TV, and even occasionally go outside under that big yellow face.

      *shiver*

    2. Re:Non event... for now by scribblej · · Score: 2, Funny

      or we'll have a live example of what ife without the Internet is like.

      Way to remind the rest of us we're old, young whipper-snapper!

      Why in my day, we didn't have the Internet! You'd have to carry your packets to your neighbor's house so he could copy them to his computer, and that was networking. Of course without the Internet, we didn't have IP, we only had P. Thus the phrase, "I'm going to go take a P" -- as in "I'm going to take this data to my friend's house."

      See, I bet they didn't teach you that in school. We old people know things!

    3. Re:Non event... for now by Scott7477 · · Score: 2, Funny

      Some people call it the "scareball"....

      --
      "Lack of technical competence coupled with the arrogance of power, as usual, leads to no good end."
    4. Re:Non event... for now by bitflip · · Score: 2, Funny

      Fool! Its not a big yellow face!

      THE MOON IS ON FIRE!!!!

    5. Re:Non event... for now by Hell+O'World · · Score: 2, Funny

      That's no moon...

  16. Re:point of the internet? by Detritus · · Score: 4, Insightful

    Nope. Redundancy and reliability cost money. Fast, cheap, reliable, pick two. Take a look at a typical network and count the single points of failure. Then there are common mode failures, like bugs in router software, that can take down entire networks.

    --
    Mea navis aericumbens anguillis abundat
  17. Link in the article by Alphabet+Pal · · Score: 4, Funny

    I notice the article links back to Slashdot... I wonder is Slashdot is going to get BoingBoing'ed?

    --
    Because you can't spell "slaughter" without "laughter"
  18. Re:PST? by dwayner79 · · Score: 2, Informative

    GMT -8:00

    --
    Religion and politics, without the flame. godgab.org
  19. What kind of Timeframe by PhraudulentOne · · Score: 3, Interesting

    Is this even an issue? I mean, this was probably scheduled maitenance that went a little longer than expected. I have been through this before. It just sounds like Level 3 dropped some core routers for a few minutes to do a code upgrade - it didn't work so hot, so they were down for a few more mintes, OSPF/BGP decided to tell all the clients that they have no routes, Level 3 gets the routers back up, OSPF/BGP tells everyone that their fine again. Was this like 6 hours, or 45 min?

    --
    You create your own reality - Leave mine to me.
    1. Re:What kind of Timeframe by Jugalator · · Score: 3, Informative

      It was maybe 2 hours or so before new routing tables started spreading to bypass Level3's and Verio's networks, and afterwards it started stabilizing again, then it seems Level3 has since then woke up again. The XO network also had routing troubles from this btw, maybe more too. Sites and services such as AOL, SpeakEasy (when asked, they were stumped and could only say it affected all their customers, hehe), Google, and Wikipedia had access problems depending on where you lived during this timeframe.

      --
      Beware: In C++, your friends can see your privates!
    2. Re:What kind of Timeframe by JNighthawk · · Score: 2, Informative

      My internet was down for 2-3 hours. It went down at around 2:30 AM EST. I checked again at 5:00 AM EST and it was still down, but when I checked again at 6:00 AM EST, it was up.

      --
      Wheel in the sky keeps on turnin'.
    3. Re:What kind of Timeframe by Anonymous Coward · · Score: 3, Informative

      I dropped my BGP session to Level3 but they did not retract the routes, so not only could they not route my packets but they claimed (via the routing table) that they still could. From my vantage point (Chicago) the problem was resolved in about an hour,

    4. Re:What kind of Timeframe by Scuff · · Score: 2, Informative

      I had the (mis)fortune to be working in a NOC for a web hosting company last night, and it turned out to be a period of 4 hours where some of our monitored systems would have flaky connections, they'd be down for a few minutes, then come back up, but probably go back down again a half hour later. Frustrating, yes, but it didn't take very long to determine that Level 3 was the issue. Trying to get a timeframe out of them as to when it would be fixed was much more frustrating, but was pretty much what I expected from them.

  20. Re:point of the internet? by Seraphnote · · Score: 2, Interesting

    Yes and no.

    Yes, the Internet enables/permits/allows redundant routes, but...

    No, it doesn't require/demand/"enforce with any government or legal authority" redundancy at all levels.

    So any smaller ISPs connected to Level3, and all their customers would have had problems reaching the rest and being reached by the rest.

    (sarcasm mode)Obviously this wouldn't have happened if the EU had been in control!(/sarcasm mode)

    Actually, how many of these corporations are US companies, and how many are NOT?

  21. History of this? by jasongetsdown · · Score: 2, Funny

    Is this the first time this has happened? Is it too early to start talking about re-thinking the way this is put together?

    --
    useless sig advice - Read Nabokov.
  22. So much for the internet surviving a nuclear war! by Viol8 · · Score: 3, Insightful

    Now it can't even survive a software upgrade on some of the routers!

  23. Is the Internet Down? by PortWineBoy · · Score: 5, Funny

    Why couldn't this have happened during my business day? For just once when a user calls and asks "is the internet down?" I'd like to be able to say "actually, yes, it is."

    --

    this sig deleted by another sig

  24. Re:Isn't God trying to tell us something? by m50d · · Score: 3, Insightful

    People have been able to say something like that at every point in history. And I'd hardly call this nastier than hurricanes, and the Tsunami was worse than either them or this. The sky is not falling.

    --
    I am trolling
  25. Mod parent funny by Zwets · · Score: 2, Insightful

    Insightful? I certainly hope comparing a short Internet outage to large disasters is a joke..

    --
    One of the lessons of history is that nothing is often a good thing to do and always a clever thing to say. - Will Duran
  26. Nitpick by s20451 · · Score: 4, Informative

    Domesday is something like a census of Britain circa 1085. It has nothing to do with internet outages, which is more akin to doomsday.

    --
    Toronto-area transit rider? Rate your ride.
  27. Overlay Routing by omnirealm · · Score: 4, Informative

    This sort of event provides motivation for overlay routing schemes, which can compensate for major outages along various routes of the backbone:

    http://www.usenix.org/events/nsdi04/tech/full_pape rs/subramanianOver/subramanianOver.pdf
    http://www.eecs.umich.edu/~farnam/pubs/2005-hwj-in focom.pdf

    --
    An unjust law is no law at all. - St. Augustine
  28. Time in UTC by GerritHoll · · Score: 2, Informative
    23:30 PST = 07:30 UTC = 09:30 CEST

    But perhaps what's really meant is:

    23:30 PDT = 06:30 UTC = 08:30 CEST ?

  29. shea right more like the CIA is "upgrading" by Anonymous Coward · · Score: 2, Funny

    More like the CIA is upgrading their equipment.

  30. Over 100 comments so far.... by mblase · · Score: 2, Funny

    ...and not one Netcraft joke?

  31. flapping by SpectralDesign · · Score: 5, Interesting

    Way back in the day when I was a Network Controller at BBN Planet, if we began to have cascading routing outages we'd call it "Flapping"... Visualize a wounded bird squirming around on the ground flapping...

    Takes me back... My first night on the job a rat in Berkeley chewed through the wrong cable and got himself fried -- he also happened to take the entire west-coast off the internet for the better part of a day.

    Then there was the time an electrical worker got vaporized in a hole near MIT which caused quite a problem too as it overloaded the MIT power station, but the fallout wasn't nearly as bad as the day of the rat...

    --
    Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind. - Dr. Seuss
    1. Re:flapping by rah1420 · · Score: 5, Interesting

      halon defeat

      OT, but it brings back memories of working at Purolator Courier in the machine room. IBM mainframe shop.

      We had had trouble with the damn fire suppression all day. On third shift, around 3 AM, the trouble alarm went off (again) for the umpteenth time. One of the operators, a nervous fellow who was a little bit green, went over to the annunciator panel and opened it to see what the Trouble Might Be.

      A fire technician he was not, and he apparently didn't know the difference between the trouble bell and the klaxon that would sound when a halon dump was about to occur; so he reached around the open panel door and hit the halon defeat.

      Or so he thought.

      It was actually the Big Red Switch.

      The whole room (full of 3420 and 3480 tape drives, the 3745s, the 3800 laser printers; and the floor above, containing trivial bits like the DASD and the CPU all plunged into a deafening silence.

      We all stared at each other and at the newbie BOFHeck.

      A few minutes later, the phone rang. It was the Indianapolis air hub for Purolator, wondering why (when they were about to receive about 150 planes from all over the country) they didn't have anything useful displayed on their green screens.

      That was a fun morning.

      Ah, those were the days indeed.

      --
      Mit der Dummheit kämpfen Götter selbst vergebens.
    2. Re:flapping by llefler · · Score: 2, Interesting

      I used to work in a large datacenter for a mutual funds company. At a guess, the computer room was 200k sq/ft with about half of that 3480 drives and the tape library.

      Every Sunday night they would switch from mains to batteries to exercise the system. So at around 1am the air conditioners and lights would go out and the silence would be deafening. It always made your heart skip a beat while you checked to make sure the lights on the drives were still on. 30 seconds later the lights and air conditioning would come back, but I never got used to it.

      Oh, and I also worked in a Gov't datacenter for a while. So of course, Halon wasn't allowed. The VAXen were 'protected' by a sprinkler system. The disaster plan was for one operator to hold the sprinkler abort button while another pulled the t-bars and covered the machines with plastic. Then of course, I worked Sundays as the sole operator. Hmm, do you burn holding the button or get electrocuted pulling t-bars. Good thing we never had a fire, because I would have been listening for the explosion from my car.

      --
      It is amazing what you can accomplish if you do not care who gets the credit. -- Harry Truman
  32. Re:Looks good now... by afd8856 · · Score: 5, Funny

    First you fail to create a good link, and then that link goes to a login screen? Your link posting rights have been removed.

    --
    I'll do the stupid thing first and then you shy people follow...
  33. Verio? by VikingThunder · · Score: 2, Interesting

    Well we seem to know why Level3 went down, but why did Verio go down at the same time?

  34. The main problem areas... by dantheman82 · · Score: 3, Interesting

    happened in Detroit in the last 24 hours. Apparently all ingoing/outgoing traffic to other Tier One ISPs had problems in that city. Also, Philadelphia had really slow traffic within Level3 (and slower to all the others), and had major problems connecting to Verio. San Diego also had some problems, especially within the Level3 network. St. Louis was the only area without major problems...

    For a breakdown, check out this view of the data.

    --
    This sig donated to Pater. Long live /.
  35. Re:Isn't God trying to tell us something? by erlenic · · Score: 2, Funny

    Yes, that's exactly what this is. You better curl up into the fetal position in the corner and start crying.

  36. Microsoft? by Frankie70 · · Score: 3, Funny

    Is there any way we can blame Microsoft for this?
    Were they upgrading to one of the Beta builds of Windows Vista Home Edition?

  37. You insensitive clod! by Anonymous Coward · · Score: 3, Funny

    I'm not back online

  38. Level 3 started earlier than Verio by DFossmeister · · Score: 2, Interesting

    Level 3 went down at 22:42 pst and was available around 23:50 pst. Verio started having problems right around the same time that Level 3 was coming back up. The Internet Health Report from Keynote showed me what was going on, scary that it was.

    --
    No Not Again! Its whats for dinner.
  39. Level 3? by Greyfox · · Score: 2, Interesting
    Haven't they been hanging on by their fingernails since the dot-com bust? I've know a few guys who got burned working for them just before the bust, and I've seen several recruiters post stuff like "A local communications company (NOT Level 3!)" in their job reqs.

    I don't know that they've replaced Sprint yet on my list of most sucktastic internet companies. Time was you lost connectivity to an important piece of the Internet (Like your favorite Quake TeamFortress server) and a traceroute would show the failure somewhere in the Sprint backbone. So far they've been more reliable than Sprint at their worst, at least for me.

    If they go under, well Tier 1's don't ever really die. Chances are one of the other Tier 1's will buy their assets and it'll be business as usual. Usually the buyer is MCI.

    Of course the true test is pretty easy -- has anyone who works at Level 3 had their paycheck bounce yet? Surely there are a few readers among their employees...

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    1. Re:Level 3? by RPoet · · Score: 2, Insightful

      If they go under, well Tier 1's don't ever really die. Chances are one of the other Tier 1's will buy their assets and it'll be business as usual. Usually the buyer is MCI.

      And with fewer and fewer tier 1's, is it any wonder things like this happen?

      --
      "Oppression and harassment is a small price to pay to live in the land of the free." -- Montgomery Burns.
  40. FFS, what a fucking dreadful summary by Cally · · Score: 5, Insightful
    Is this the end for Level 3?

    No, of course not, you blithering imbecile. L3 had a 2 hour global routing meltdown. Now, it's fixed. Whilst their routes were flapping, other carriers saw transient increases in latency and some problems with reachability, to some sites. However, everything continued to work properly for non-L3 customers. Two hours later L3's routes are back and working properly. End of story, nothing to see here, move along please.

    Slashdot editors, do you really expect us to believe that no-one had submitted a more coherent or accurate story than this one? Come on, for heaven's sake.

    Anyway, a network engineer's view can be seen in the overnight traffic on NANOG: http://www.merit.edu/mail.archives/nanog/2005-10/ "Tier One ISPs dying" indeed. Worst. Story. EVER.

    --
    "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
    1. Re:FFS, what a fucking dreadful summary by gimple · · Score: 2, Funny
      Worst.Story.EVER.

      "Like anyone can ever know that Napoleon."

    2. Re:FFS, what a fucking dreadful summary by Guppy06 · · Score: 2, Insightful

      "No, of course not, you blithering imbecile. L3 had a 2 hour global routing meltdown. Now, it's fixed."

      However, L3 has been having "issues" this month that have left a lot of lower-tier ISPs in the uncomfortable position of explaining to their customers "We know the internet is down but there's nothing we can do about it." This outage really can't be good for their reputation, and I can see more potential customers taking their money elsewhere because of this.

      Just because the technical issues have been fixed doesn't mean their finances have been fixed as well.

    3. Re:FFS, what a fucking dreadful summary by darrylo · · Score: 2, Funny
      "Tier One ISPs dying" indeed. Worst. Story. EVER.

      Come on, this is SlashDot.

      It should be:

      "Tier One ISPs dying" indeed. \/\/0rst. 570ry. EVAR.
    4. Re:FFS, what a fucking dreadful summary by Cally · · Score: 2, Interesting
      However, L3 has been having "issues" this month that have left a lot of lower-tier ISPs in the uncomfortable position of explaining to their customers "We know the internet is down but there's nothing we can do about it." This outage really can't be good for their reputation, and I can see more potential customers taking their money elsewhere because of this.

      Just because the technical issues have been fixed doesn't mean their finances have been fixed as well.

      See now that's a story, if you add a couple of links to back it up. Not saying there's any problem with L3's finances, though of course we're all still waiting to hear the story behind the Cogent issue. Incidentally (as has also been discussed on NANOG recently) there's increasing pressure on not only ISPs but even corporate networks whose parent orgs are large enough to merit audits and certifications (think NIST, SOx, ISO17799,..) to start thinking that being multi-homed is a necessary precondition to really `being on the Internet`. (And who's to say they're not right?) One thing's for sure - demand for BGP-clued bodies with experience with 'enable is on an upwards curve. (Interestingly, routing is one of those IT areas that can't easily be distilled into a "...in 28 days" type crash course, ie,. commodified - along with systems programming, solid C++ coding, DBA-dom, and lots of things under the umberella of 'security'.)

      --
      "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
  41. X is Dying by Christianfreak · · Score: 4, Funny

    Glad to see that Tier 1 ISPs are joing the ranks of BSD and Apple.

  42. Re:Tier 1's dying? OMG! by hoborocks · · Score: 3, Funny
    --
    AccountKiller
  43. As a sophisticated veteran Windows user... by mindaktiviti · · Score: 2, Funny

    I could easily fix this problem. I would just restore it from the Recycle Bin.

  44. Clarification by Just+Some+Guy · · Score: 4, Informative

    I'm sure you know this, but for the rest: "flapping" is the common term for when a router's routing tables rapidly cycle between two invalid states. The dead bird analogy is pretty descriptive, but the term "flapping" has technical and not allegorical origins.

    --
    Dewey, what part of this looks like authorities should be involved?
    1. Re:Clarification by StillNeedMoreCoffee · · Score: 2, Funny

      Of course this leads to Frapping which is the process of getting an iced drink at the Starbucks down the street, waiting for your packets to arrive.

    2. Re:Clarification by ipjohnson · · Score: 2, Informative

      I was going to mod you up but you didn't provide any examples.

    3. Re:Clarification by NelsonM · · Score: 2, Funny

      Remember kids, if you're going to Google "flapping," please don't forget the letter L like I just did.

      Although my brain was rapidly cycling between two invalid states after looking that up.

  45. Nitpick to the max: Ye Olde Spell(ing)s by Anonymous Coward · · Score: 3, Informative
    nothing to do with
    Your own first link explains:
    "Domesday" (Middle English spelling of "Doomsday")
    We regret to inform you that have failed the nitpicker's exam. Better luck next tyme.
  46. Comment removed by account_deleted · · Score: 4, Funny

    Comment removed based on user account deletion

  47. Not me, man! by zrk · · Score: 2, Funny

    I got the DTs(delerium telnets) from not getting my fix last night...

  48. YES, TERRORISTS WANT TO TAKE OUR PORN!!!11! by Wakko+Warner · · Score: 2, Interesting

    The scary thing is it makes you wonder is some terrorist who has intimate knowledge of how Tier 1 ISP's work doing a trial run in the middle of the night by knocking out Level 3 and Verio backbones so later they could try to knock out ALL the backbones in a co-ordinated terrorist attack.

    It doesn't make me wonder that. Terrorists do not give a shit about this kind of thing. To even invoke the word "terror" in this discussion is ludicrous.

    - A.P.

    --
    "Remember when the U.S. had a drug problem, and then we declared a War On Drugs, and now you can't buy drugs anymore?"
  49. Has to be said... by KC7GR · · Score: 2, Interesting

    Oh, so THAT's why my daily spam load suddenly dropped by about 35% or so...

    --

    Bruce Lane, KC7GR,

    Blue Feather Technologies

  50. Hardly "Hanging On" by Anonymous Coward · · Score: 2, Informative

    They are doing pretty well, not amazingly so (what telco is?) but they have a lot of cash and a stable recurring revenue base. They also have a pretty good outlook because they are one of the few companies not caught with thier pants down when the FCC mandated E911 support - which a lot of people are coming to Level 3 for. If you think VOIP has a future then so does Level 3. The market thinks so; regardless of your outlook the stock has been up quite a bit recently.

    To call them a "dot bomb" is really unfair since they were far more financially prudent during the timeframe, which is why they are still around at all in the dark forest of discarded Telco husks.

    Disclaimer, I work for Level 3. But on the other hand doesn't that mean that I know more than most people about the real situation here?

    I have had my paycheck bounce at companies I've worked for in the past and been told I'd have to wait an extra month or two for pay at said companies (you know the kind, six employees and the owners mom uses the company AMEX for trips to DisneyWorld while you wait weeks more to get paid). Level 3 is a few billion dollars away from that sad state.

    And don't accuse me of drinking Kool-aid either - after going through a lot of layoffs over the years you have a VERY realistic outlook on what the company does well and what it does not.

  51. Unixshell graphs caught my eye by tezza · · Score: 2, Informative
    I don't work there, or own any shares in unixshell.

    I was looking for a Linux Virtual Host, blah, blah.

    Stumbed apon these pretty pictures (near bottom of page) .

    Curious, I thought, what happened to Level(3) ? I though for a second because perhaps unixshell had a peering with those people that Level(3) were in dispute with.

    Nope, just one of those regular outages that make the 99.999% promises sound a little over done.

    --
    [% slash_sig_val.text %]
  52. Re:Yep My ISP went wrong by gooberguy · · Score: 2, Funny

    No you idiot, it's because we block you on sight.

    --


    Karma: Meh (Mostly from meh.)
  53. Re:Looks good now... by EnronHaliburton2004 · · Score: 4, Funny

    Don't blame him! This was a software upgrade gone awry.

  54. Re:Nitpick - gang of thugs by Kenshin · · Score: 3, Interesting
    It doesn't speak much for the Slashdot community when Wikipedia has to put this warning at the top of a Slashdot-linked page:

    This article has recently been linked from Slashdot.
    Please keep an eye on the page history for errors or vandalism.
    --

    Does it make you happy you're so strange?

  55. Halon stories by Ungrounded+Lightning · · Score: 2, Interesting

    Used to do contract work at an auto company's plant. The main data center's primary job was to feed test programs to an distributor testing line and collect the stats. It was located in the middle of the plant on the second floor, next to the row of test stands.

    Some time after my contract had ended I visited the place and it was a total disaster.

    During the model change shutdown (when most of the plant maintainence and rearrangement was done) the millwrights were welding on some cableways on the ceiling of the plant floor below. The fumes from the welding, of course, rose to the ceiling and escaped through the first hole they could find - around the big fire sprinkler pipe that went up through the floor of the computer room and into the space beneath the raised floor.

    It tripped one ionization smoke alarm and sounded the warning - but nobody was around during the shutdown to hear it. Shortly thereafter it tripped a second one and the halon system went off. The computer power shut down and $10,000 worth of halon blasted into the computer room. Half of it came out through vents under the floor, throwing the raised floor panels and a decade's accumulation of fine dust (much of it byproducts of metal cutting and anealing) all over the room. And finally sounding an alarm at the guard shack.

    The guards came over and found the room in disarray but no slightest sign of a fire. A couple million bucks worth of computer equipment, slated for replacement in another few months but still critical to the plant's operation, was standing there, covered with dust (likely to cause trouble for the disk drives later) but otherwise intact. So they followed procedure and reset the halon system, switching to the backup cylinder, to protect the computer in case an actual fire made it to the comp room. (Normally that's a good idea, since smouldering that sets off smoke detectors is often followed some time later by an actual fire.)

    Of course the welding was still going on - just not at the moment the guard sniffed the comp room. (Welders out to lunch, pulled out due to the alarm, or having decided to come down off the ceiling for a bit after the blast of gas from above.) And they still had work to do. So of course they went back to it.

    In less than an hour the situation repeated, dumping the SECOND $10,000 worth of halon on the non-fire. B-(

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way