Nintendo To Replace Wiimote Wrist Straps
Kotaku has word that, after much giggling and photo-taking, Nintendo is replacing all of the Wiimote straps shipped with the original release of the console. There is a strap replacement form available, to get new straps sent to you. From the article: "Once your replacement wrist strap has shipped, you will receive a confirmation email from Nintendo. We expect to begin shipping replacement straps around December 21st. It will take 5 to 9 days for delivery depending on your location. Please do not contact Nintendo regarding your replacement wrist strap until after that time period has passed. We apologize for any inconvenience and appreciate your interest in our products." Update: 12/15 17:07 GMT by Z : I used the right term here in the text, but Edge Online notes that recall is not the right term to use here. Title corrected.
This is how a company should react when they screw up.
11 was a racehorse
12 was 12
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I think this about sums it up.
Though no matter what the fault here, good for Nintendo to listen to the consumers and actually do something about it. Good PR, IMO.
Seriously, my girlfriend and I were just talking about whether or not Nintendo would cave in to the mountain of people throwing their wiimotes through their big screen tv's or no. I'm glad that I don't have one right now, because she definitely would....
Read the only personal Runyon page out there.
This isn't a recall. This is for people too stupid to hold on to something while they swing it. The strap was designed to prevent people from dropping it, not to stop a remote traveling at 60+ MPH.
"As of Monday, anyone who has any problems or concerns about the integrity of their Wii Remote wrist straps can call Nintendo Customer Services for a replacement strap. This is not a product recall. The current wrist strap is fine - it has passed all safely standards and does the job. This is simply a precaution because we are aware of the concerns over their safety. All new Wii Remotes and Wii consoles will ship with the new, thicker wrist strap. Even though the original straps are perfectly adequate for normal play, we can't control the exuberance of players."
My straps were starting to fray, and I was contemplating several ghetto-style solutions...
I have already implemented this solution so I should be safe.
Things you think are in the Constitution, but are not.
My wife and I got a Wii on launch day in the US, and haven't ever had a problem with the Wiimotes flying out of our hands. We've played some vigorous Wiisports sessions, lots of Zelda, Rayman, all sorts of stuff. The closest we ever came to a mishap was when I misjudged my position in relation to our ceiling fan, and smacked the light with the Wiimote. The strap isn't meant to keep the Wiimote from flying away when you throw it, but to prevent you from dropping the Wiimote. The people in all the videos, when they're actually wearing the straps, aren't casually letting go. They're throwing the fuckers as hard as they can. Personally, I think if you're stupid enough to do that, you probably need to just go without a Wiimote until you've learned your lesson.
I'm just finding it hard to credit the number of people claiming that their wiimote "flew out of their hands and into the telly...". Maybe there's just an awful lot of people who really fancy a new telly off the insurance? No one seems to be complaining that "My wiimote flew off the strap and broke that nasty ornament over the fireplace I've always hated since the day my Aunt gave it to me".
You're absolutely correct. It's not Nintendo's fault that people are getting too emotionally involved with their games.
But this replacement is something else that makes Nintendo win kudos from me. Not only are they not playing the CPU/graphics/power marketing bullsh*t, they're actually going to take the time and financial expense of replacing items that as far as I'm concerned they are not responsible for replacing. They're taking the high road. In fact, they tower above those idiots at Sony. Remember their rootkit attitude? "If you don't know it's there, it shouldn't bother you. What's all the fuss about?"
Just because of things like this, I'll be more apt to pay for things like the virtual console instead of trying to hack it to play older games for free. Actions like this deserve loyalty and honest purchases.
The Overrated mod is for reversing inappropriate, positive mods, not for voicing disagreement with a post.
Plastic controller covers, Gameboy scratch-protector screens, cracked button in the N64 controller... I've never had to pay for a replacement bit. (whereas other companies would probably make me buy a new controller rather than send me a button) Just speaking from personal experience, but this is quite possibly the #1 reason I'm still a Nintendo fanboy after all these years.
I really feel like companies these days have forgotten the old adage about "you have to spend money to make money." When I was twelve years old, dropped my Gameboy, and cracked the plastic screen cover, they COULD have been jerks and made me pay ten bucks for it. But they didn't. They even swallowed the shipping charges. And then I bought a SNES... and an N64 (sigh)... and a Gamecube...
You get the idea.
Whereas every time I've needed something from Microsoft, it's been like pulling teeth and... (looks around) GEE! No X-Boxes here!
Customer loyalty isn't a myth.
Bush: He's Liberal in all the wrong ways.
I have had a Wii since launch day. It has 60+ hours of use already by myself (25 year old avid gamer), my 5 year old niece, my wife (loves her Monkey Ball), my 57 year old father-in-law, my 15 year old cousin, ect, ect, ect. Not once has the WiiMote left anyone's hands (even with some pretty freaking fast pitches!). Not once has their been a fear of damaging my generic 27" TV or my Cousin's 42" Plasma.
? 1166055790
Everyone should also view this report:
http://www.nintendojo.com/fullfocus/view_item.php
If the default straps can take that, then people are just really dumb if they manage to break them.
Unstable Apps: Our Android Apps Don't Suck
Not only are you completely wrong, the fact that you don't have the balls to post under your real user ID doesn't give you any credibility anyway. See, unlike those who think, "Hey, if I can get it for free, I should get it for free!", an idea that is somewhat prevalent on Slashdot, I firmly believe that the best way to keep a company that you appreciate in business is to -- horrors! -- actually buying from them is actually a good way to do that!
Imagine that.
My karma's fine, so I have no need for astroturfing. How's your karma? Oh, wait. You posted AC. Nevermind.
The Overrated mod is for reversing inappropriate, positive mods, not for voicing disagreement with a post.
Nintendo designed the Wii with this style of play in mind. You can't just tell people not to play 'like a fucking toolbox' (little twichy motions sitting on the couch) one second and then call them stupid for jumping around and getting into their game. Its exactly what Nintendo had in mind, and the straps were crap on launch day.
Add to this the fact that some people naturally have really sweaty hands when gripping something like a Wii remote for an extended period, and of course we see broken TVs and black eyes.
Nintendo is certainly doing the right thing by replacing the straps. But scremaing 'user error' in this case is just incorrect. The game system encourages precisely this kind of movement.
If Jesus wants me it knows where to find me.
1. Baseball bat
:)
2. Tennis raquet
3. Squash racquet
Louisville Slugger, Head and Prince are begging for lawsuits...
I sure wish I had some modpoints, if only for access to the obviously excellent crack. Can't remember password, don't have 'wallet', oops.
I wouldn't mind seeing a ghetto style BLING-BLING solution. Pimp my Wiimote!!!
This isn't the first time that they have done this, anybody remember those blistering mario party minigames that they actually gave out controller gloves for?
No everyone on the planet is a 5'2 Japanese teenager.
I keep punching my crotch way harder than it's supposed to be punched, and it huurts. I would like Levis to send me some better jeans.
Promote civility: mod down any post starting with 'ummm'.
I was at a friends house playing Rayman recently and I have to say some of the mini-games require absurdly fast motion of the remote. I attempted to use subtlety and control. Then I tried speed with small motions. Finally when both those approaches failed to get top rankings, I used huge motions at top speed and took the top places in several minigames.
Now I have only played for a couple hours. And some games did require coordination or accuracy, but others definitely involved waving your limbs like a madman. I believe this is an issue with game design, not necessarily the Wii. And with the Wii having so many minigames it makes sense that some will have the mechanic wave the controller as fast as possible. A story based game wouldn't have this problem, nor sports, nor first person shooters. But how many collections of minigames are out for the Wii already? I know I have seen several. Also remember that minigames have different mechanics than most gamers are used to. (bop the mole, play the drums, shake the bottle, etc)
I haven't dropped a controller myself, but the design of some games makes it perfectly understandable that it happens. If worn the wrist strap should be sufficient, but when you are passing the controller at a party, someone is going to not tighten the strap all the way or have sweaty hands. And honestly most people aren't going to "buckle up" just for a short video-game session. Just having the wrist strap on isn't enough, it needs to be tightened and that is uncomfortable. So breakage will happen.
It's different because people who tend to actually use baseball bats, tennis racquets, etc. are athletic people with a modicum of coordination...as opposed to video gamers who tend to be uncoordinated nerds (like myself) who suck at swinging baseball bats, tennis racquets, etc. in the real world too.
Even still, this uncoordinated person, his teenage uncoordinated son, nine year old uncoordinated daughter, and six year old uncoordinated son all have been playing Wii Sports since November 19th and none of us have managed to let go of a wiimote.
I still think alcohol is involved in more of these "woops, my wiimote just crashed into my TV!" moments than the people reporting such events are letting on.
http://www.bbspot.com/News/2006/11/japanese-kids-s upergluing-wii-remote.html
This is not the greatest sig in the world, no. This is just a tribute.
And, much like your previous posts, you will be there to remind us that Nintendo has your undying loyalty.
If Jesus wants me it knows where to find me.
I used to feel people who lost their grip on their remotes were stupid. Or naturally clumsy. Or speading FUD or looking for lawsuit material. Until it happened to me whilst playing tennis. My hand was extremely sweaty during one very long rally. All it took was one backhand too many in this sweaty situation and -VOOP- goes the wiimote. The strap did break, and I don't think that offending swing was particularly vigorous. Nothing was broken, and, fortunately, I can tie knots. I think it's just poor design. What's the average tensile strength of that string? Inserting and removing it from the plastic clip on the nunchuk could easily fray the string. They could have used an aramid fibre like Kevlar. Or a rubber (or ridged) surface for the wiimote itself, for grip.
But, unlike "fanbois", Nintendo has my loyalty because they've earned it, not because it might or might not be fashionable or because it's the coolest thing or because it makes me seem 1337 or whatever. That's an important difference, especially when most XBox 360 and PS3 fans appear to have their fandom based more on the geek factors - speed, power, graphics, etc. Whereas I'd prefer to have a company that offers both excellent customer service and newest-generation technology, if only given a choice of one I'll take the company that actually treats me like a customer.
That said, my loyalty to them is by no means undying. My support for them could change on a dime. If Nintendo starts acting like jerks, any loyalty to them will disappear, unlike what true "fanbois" would do, which would most likely be to make excuses.
How ironic that on a site that seeps Linux fandom on a regular basis I should be chastised for showing my support a company who currently deserves my support. I wonder if you feel the same kind of disdain for those who are as quick to blame Nintendo.
The Overrated mod is for reversing inappropriate, positive mods, not for voicing disagreement with a post.
Can somebody clue me in? I'm not exactly sure what this is in reference to. Am I the only one who doesn't get the joke?
You're trying to tell me Nintendo designed the Wii with THIS in mind?! Are you wacky?
In my experience, the controller doesn't even track movements that fast very well so all you're doing is overexerting yourself and making yourself look even more ridiculous. I'm stumped as to why swinging the controller AS HARD AS YOU POSSIBLY CAN could be construed as 'normal' gameplay. It says everywhere in the manual and in gameplay, swing gently. A gentle motion is far more accurate than this WiiMote hurdling exercise shown in the video and doesn't result in the wrist-strap dying a horrible death trying to restrain an 80-mph 8oz plastic shard from flying towards your TV.
After about 25 hours of play, the remote has -never- come close to leaving my hand, I've played all the games reasonably well and, yes, after a while my hand does sweat. The video is a prime example of what is going on. I think Chuck Norris would even have a good deal bit more restraint.
I just wasted your mod points! HA!
Secondly, there are no buttons that you are fiddling with while swinging your tennis racket or golf club, which certainly has an effect.
For Wii Sports you Do not 'Fiddle' with buttons while you are in game. Hell, 3 of them you can play without touching Any buttons.
Tennis - Though you can toss the ball up to serve by pressing the A button, if you gesture up with your racquet your character will throw the ball in the air.
Boxing - Uses no buttons what-so-ever for in game action.
Baseball - Uses no buttons what-so-ever for for batting. For Pitching, you can change your pitches with the digital pad before any pitching motion is ever made. You hand should be secure on the remote at that point. You actually can play a full game of baseball without touching any buttons if you don't mind only throwing fastballs.
Golf - Requires only 1 button be HELD during gameplay so the computer knows the difference between a swing, and a practice swing. Holding the remote so your thumb covers the A button, doensn't constitute 'fiddling'.
Bowling - Hold the remote securely with your thumb and forefingers to bowl. The only one that gets used during motion is the Trigger (your index finger) and that's a simple, press and release. Your thumb and rest of your fingers should easily be able to hold onto the remote.
I wonder if this kid has a Wii and what he's done... http://www.youtube.com/watch?v=7bmSPgAUHXU
What is a baseball bat, Alex? Not all bats have a grip on them.
The Wii remote is designed with a lip on the bottom where the B button is located. Using your index finger you should easily maintain control over the remote. If you can't, then it's your ineptness that is causing the damage and not the safety strap.
Seriously, why don't the sweaty people invest in gloves. Isn't that what the professional players wear?
Had this been Sony the post would have been 1,563 comments long with 95% of them saying, "Sony sucks and should burn in hell", "rootkit"!
Yeah, because if this had been Sony there wouldn't have been a recall, they would flat-out state that it is the customer's fault, and do nothing to fix the problem. Why would the rootkit come up? Well, what was their response?
The fact that Nintendo is fixing the problem -- in fact, already fixed it on newly shipped wiimotes, this recall only affects purchasers of the initial lots -- is the only reason they're getting a pass and some people are calling the wiimote-flingers dumb. If Nintendo was giving their customers the finger like Sony does, you would see a different reaction.
The reason you don't get it is because you think that everything is equal and you can ignore context. Nintendo and Sony are not the same company, and this is an example of why.
The enemies of Democracy are
So you are saying a Baseball bat has never accidently been thrown out of a person's hand? The fact is that while some of these sports do require people to release items, in other sports such as baseball and tennis accidents happen and equipment is thrown.
Nintendo rejects reports of Wii recalls I find it depressing and embarrassing that this is the first thought I had even before finding this article.
I fully expect other countries to have idiots as stupid as ours, but why oh why must ours be the loudest?
---k--
</stupid>
Actually Sony would push your through 15 layers of automated tech support questions before a person tells you politely screw yourself...
Wait ... so, if someone posts a response to a higher-level message, that action is automatically astroturfing and deserving of condemnation? Interesting. By all means do post your threshhold for when it is and it is not appropriate to post a response to an early post. I'm absolutely fascinated to see when self-censorship is expected just to avoid a ridiculous label from people such as yourself.
I was playing wiisports and having a pretty good time but my palms sweat, you know, when I'm being really active so during an especially aggressive move the wiimote slipped out of my hand, flew across the room and hit the cat. The cat, we later found out, was unharmed, but she had been sleeping and was mighty surprised to be hit with a white remote control type thing. Anyway, she woke up suddenly when she was hit and lept off the couch where she had been curled up in a ball with her tail tucked over her nose. This would have been troubling enough, but we have a fish tank behind the couch on a nice wrought iron stand and she landed in it. Catherine's, that's the cat's name, splash down knocked the whole thing over, spilling water, fish, gravel, plastic pirate ship, treasure chest, little diver guy, and those plants (what are they called?) across the floor in a tsunami. The wave traveled across the foyer area until it reached the wall, then bounced back towards the couch. Catherine had just regained her senses and leaped again to escape the returning wave, this time landing on my wife with all claws extended in fear. My wife screamed and stood up from the easy chair where she had been watching me play the game, spilling Catherine to the floor and knocking over the dried flower arrangement she insists on keeping on the end table even though it gets knocked over all the time. Catherine took this opportunity to escape the room, and the dried flowers fell onto one of the few dry spots in the room. The water eventually reached the power strip we keep under the couch for plugging in the laptop, which then burst into sparks. Some of the sparks landed on the dried flowers which burst into flame. My wife screamed and ran to the door, but she slipped on a fish (poor Nemo!), fell into the door frame knocking her head, and collapsed to the floor in a daze. I got the kitchen fire extinguisher and managed to put of the fire, but not before the couch got awfully scorched on that one side next to the end table. Anyway, my wife is OK but the cat always leaves the room when I play wiisports, and I had to vacuum all the water out of the carpet using the shop vac until 2am. Most of the fish survived, but the little plastic diver guy broke, and of course Nemo was squished. It's nice Nintendo is replacing the straps, but what about our couch, my fish, our carpet, my wife's dried flower arrangement (which I never liked anyway, but which cost $27.50), and the pet therapist for Catherine?
Chris, Can you please pass whatever you are smoking over here...
"Nintendo and Sony are not the same company, and this is an example of why."
That's exactly what anonymous is talking about, this false sense that Nintendo is somehow this holier than though company of the people. Sony and Nintendo are the same company. At the end of the day they don't care about us as consumers, they care about MAKING A PROFIT period! How soon you forget that the PS3 was preceeded by the N64 with $60.00 games in 1995! Let's not even talk about sticking with Cartridges, or not including DVD playback in the gamecube, or charging $249 for basically a $99.00 gamecube with a new controller, but Nintendo cares right?
So let's not put lipstick on Nintendo's pig and pretend its a pretty girl. They care about the bottom line only just like any other company.
Now, this is fascinating. (Emphases mine.)
True, the owners are getting 'over excited' and they aren't using it correctly.
but then you contradict yourself with
Nintendo does share at least some of responsibility about it.
No, Nintendo doesn't share any responsibility, especially when you admit that customers are not using the Wiimote in a manner that is appropriate. You can't have it both ways. If the people playing the games are using it responsibly and the Wiimote still flies out of their hands, then, yes, I would agree that Nintendo bears responsibility. But it's ridiculous to say that Nintendo is responsble for the inappropriate behavior of its customers. Applying that belief to other items that we purchase creates a dangerously, slippery slope and I don't think any of us want to go down.
"Even though people were inappropriately using a toaster as a hand warmer and the toaster manufacturer had very clear statements that the toaster is not to be used as a hand warmer, the toaster manufacturer should have known that as a heat source people might use it for this function; therefore, they bear some responsibility in my client's 2nd degree burns". It's no different than your argument, but I'll bet you would side with the toaster manufacturer, not the idiot who burned himself.
The Wiimote is either being used as instructed or it's not. There's no grey area here. If it's used as instructed and there's a problem, that's Nintendo's problem. If it's not used as instructed, Nintendo has no responsibility. At least they're getting some great PR out of this by handling it over and above how they could have.
I was one of the people that had a wrist strap break. The remote also went through my 52 inch rear projection tv. My friend was the one that sent the controller flying. We were playing the wii sports baseball homerun derby game. The object of this game is to swing as hard as you can, to get the furthest possible home runs. Personally I think that the wrist straps were extremly poorly designed, and that were were not using the system outside of its normal use. Now I do not expect Nintendo to reimburse me for what some will see as horseplay, but I do imagine that a class action suit will be coming about.
If you have actually held the controller and looked at the straps, it is obvious they were made this way as a cost cutting measure. The one hope I have is that in the future they will do things right the first time.
"Wait.. so... people actually aren't capable of holding onto an object?"
"...yes... apparently the market we are selling to aren't the most physically capable beings."
*Sigh* "Ok... fine. Let's make it more durable so even people who aren't capable of holding onto something can play Wii."
I will bend like a reed in the wind.
Yeah, because if this had been Sony there wouldn't have been a recall, they would flat-out state that it is the customer's fault, and do nothing to fix the problem.
Actually, Sony would have given all of their customers a million dollars and a pony and made rainbows in the sky.
Hey, if you can make up baseless hypotheticals, so can I.
Wake up and realize that Nintendo doesn't love you. They love your money, just like Sony, and just like Microsoft. Nintendo's being nice because they're in the rear right now in the console wars - if you want a picture of them as front-runner, try looking up "Nintendo" and "price-fixing" or "anti-competitive" in Google at some point.
Wow. Thou dost protest a little too much. Besides not addressing my other point - that you are fucking outside with the other examples - you seem to think that Wii Sports is the only thing you play with a Wii.
If Jesus wants me it knows where to find me.
Hey, I would be more confident buying a second-hand N64 cartridge than a second-hand PS1 game. The cartridge is likely to still work in 10 years time.
You play the drums outside?
I regularly pay a little more for stuff I buy and get it from local retailers rather then online or cheap mega stores.
Reason being, in some shops I get a friendly hello when I walk in, and often stand and chat to shop owners that I have a decent relationship with. It costs more yes, but good relationships and customer service mean a lot to me.
Companies who look after their customers well are few and far between in the large corporate world, so if Nintendo are trying to do this, then I appreciate it.
Seriously now, how many cartridges have you had to blow out 10 times, or tip just right in the console or throw away completely because it wouldn't work. Don't know about you but I've had quite a few. At least I know that as long as I keep it relatively scratch free my 10 year old disc will work in a PS1, PS2 or PS3.
First, I can't say I've even seen a "correction" on SlashDot. Ever. One has to wonder what advertiser threatened to pull what ads to make this near Act of God happen.
Second, it IS a recall. From some actual news sources...
Nintendo recalls Wii straps, DS adapters
http://www.washingtonpost.com/wp-dyn/content/arti
(Shitloads more like it from Google)
http://news.google.com/news?q=wii+recall&num=20&h
Here's a nice one about how Nintendo's PR stiffs are trying to spin the term "recall" into "replace" headlines (probably to avoid denting holiday sales):
http://www.pcworld.ca/news/column/876ff8f90a01040
I am still in the camp that all these people breaking their [insert here] by losing their grip on the Wiimote is ludicrous. I have had my Wii since launch and I have not even once had a situation where the strap saved me from heaving the Wiimote becuase I lost grip. I haven't lost my grip yet. I am more worried about wacking the person next to me!
Could Nintendo made a better wrist strap? YES. Is it their fault that meatheaded people are swinging their arms like idiots when I can make the same results by moving the Wiimote only inches? WELL, they should have thought of that. Are they doing the right thing regardless of the variables? YES. I don't think they need to, but its really cool to see a company step up and take care of something before they are TOLD to.
3A 4E 22 05 C1 83 0B 7A
It's random, but my posting it here is probably considered illegal to someone.
You really are just going to dodge, aren't you.
I'll go through this one more time. Your examples (tennis, baseball, drumming) are things you don't do in your living room, where your expensive TV lives. Also, while you may be able to play Wii Sports with not a lot of buttons, Wii Sports is not the only game people play. Rayman is big for instance, and requires you to do all kinds of wacky things with the controller (like whirling it around).
Got it, fanboy?
No, probably not. Nevermind.
If Jesus wants me it knows where to find me.
WTF does astroturfing mean?
There's no place like ~/
Sony and Nintendo are the same company. At the end of the day they don't care about us as consumers, they care about MAKING A PROFIT period!
The question is how do they go about it.
If you don't think there is any difference at all between the behavior of Sony and Nintendo, then you either have been paying absolutely zero attention and are saying "They're the same because I don't know any better", or you are the one who is smoking.
The enemies of Democracy are
New ad campaign ..
Nintendo Wii : So fun, you might just break something.
Just fyi, that has nothing to do with the cartridge, and everything to do with the poorly-designed connector on the NES itself. The SNES and N64 do not suffer from these problems, and cartridges still work fine. As do NES cartridges if you have a work-around for the connector, like a Game Genie. Cartridges, for all their faults, are quite reliable. It's extremely difficult to scratch one, for example.
I doubt you could find a PS1 that has been in use for 10 years that still works. Very few people I know owned only one PS1 or PS2. The PS2 seems especially prone to failure, as I know several who are on their 3rd or 4th one. In some ways, though, this is a general problem with optical drives which contain moving parts and will eventually fail. Failing optical drives is the main problem for Gamecubes and Xboxen as well.
The enemies of Democracy are
Nintendo is responsible as all hell, their games are too good obviously! Why else would people be hurting themselves getting all excited over a silly game! They must be using foul technology to trigger endorphine and adrenaline release to make their games more exciting and addicting!
/sarcasm
They must take responsibility and lower the quality and excitement quotient of their games, obviously.
FFS you shouldn't need to tell people a billion times not to chuck something. Such that when they do, and that something collides with something else the person should be thinking "OMG I'm an idiot." not "OMG sue the bastard who made that something!" I guess this is what we get for having gulgafrinchams in our midst.
"Waaaaaaaaaaaaaaaaaaaaait a minute people. Nintendo doesn't properly test and ships a shaky/cheap strap prone to breakage and all we have is praise for them?! How does Nintendo get a pass on this as "how to handle the situation". Had this been Sony the post would have been 1,563 comments long with 95% of them saying, "Sony sucks and should burn in hell", "rootkit"! Heck to be honest outside of shipment numbers...
...
...
...
Its called Karma...
Nintendo has spent years producing high-quality products while providing excellent customer service; at the same time, I haven't heard of anyone being "screwed" by any direct or indirect action of Nintendo. You can't (necessarily) say the same about Sony.
Ultimately, you hear about people using the Wiimote at a level which could be called excessive and the wrist-strap not being able to handle the forces involved; rather than acting like Sony (or even like Apple has in the past) and saying that it is user error, Nintendo redesigned the straps and is willing to replace all existing straps for their customers. Essentially, this is like people's PSP not working in the bathtub and Sony making future PSPs waterproof
Sony's had the best launch so far. No widespread red circles of death, bad updates, controllers killing TV's...as hard as it is to admit, for the most part the PS3's in the market have worked flawlessly."
Besides people selling them on eBay does anyone even own a PS3 yet?
When the PS3 has been out for 3 months, and over 1 Million people own one, if it has no known hardware problems I think it will be a candidate for having the best build quality at launch; being that they cut their shipment from 2 Million consoles worldwide, to 500,000 in North America and Japan and only actually shipped half of those I don't think it would approach the top 10 console launches though.
Let's call a spade a spade here people...this is a mistake on Nintendo's part. To assert that people "should be more careful" is just stupid. Nintendo knew their console encouraged movement and this could potentially happen (why they included a strap in the first place) but they cheaped out on them and these are the consequences. I'm as big a Ninty fan as anyone and proud Wii owner but Let's stop drinking Ninty's kool-aid, get off our knees, and see the forest for the trees. This launch has had its share of mishaps: limited to no online play, bad update (I'm on my second Wii), straps, lower than expected shipment numbers to the UK...) yet gamers, and slashdot especially, keep giving Nintendo a pass. I don't get it.
A company has to make assumptions about reasonable use of their product
The wrist strap was designed based off of their assumptions on how most people would use the Wii and (for the most part) they were correct; they extended their assumptions to now include complete morons into their target user group and have adjusted their design appropriately.
Personally, I am an ass
If it were up to me, anyone who was stupid enough to use the Wiimote in a way where they would throw it with enough force to both break the strap and break their TV would get exactly what they earned (a broken TV and, hopefully, a broken Wiimote).
Spoken like everyone on a board like this who makes that same silly comment. Do you really think that if the failure rate of PS1 or PS2's was that high people would have bought over 100 million of them? This whole myth about Sony's optical drives is about the biggest untruth in tech blogs today; and don't give me the disc read error lawsuit drivel. Even if 1,000,000 playstations had that defect that'd still be only 1% of total Playstation purchases, a pretty darn good failure rate if you ask me. Just so you know a 3-5% failure rate is considered exceptional in the manufacturing world.
I personally have purchased just about every console (virtual boy included) on launch day and all of them still work flawlessly, including my now 11 year old PS1.
"Besides people selling them on eBay does anyone even own a PS3 yet?"
try again, according to the NPD number 197,000 PS3's were sold at launch. Correct me if I am wrong but at its height I only saw about 1,000 PS3's up for sale on ebay. Leaving 196,000 in the wild. Let's say 2,000 parents have this sitting under their tree for little Billy, leaving 195,000 not including the Asian launch. That's not a million but with all the bleeding edge tech in the PS3 to say we've had as few problems as have been reported I think is impressive
>> And in fact, this is how Japanese businesses typically behave in the Japanese market.
:-(
> No, this isn't how every Japanese business behaves.
You're right, but you're saying two different things. Avoiding any ill-will from customers is how the Japanese believe that a good company *should* behave, and there are at least some companies there who try to live up to that ideal.
Unfortunately, some of them are learning from and copying western attitudes I wish we *weren't* exporting anywhere. Frankly, this is one of the good things about Japan and something they *shouldn't* change. But, alas, Sony shows just how capably the Japanese can copy things, even when they've chosen a terrible, flawed model to copy
Let's hope that Nintendo keeps doing the right thing and that Sony goes bankrupt. In the mean time, I know that I certainly have a MUCH more favorable impression of Nintendo than I ever have had of Sony. I like pirating TV shows sponsored by Sony, whereas I bought the kids Nintendo GBA games for Christmas. May not mean much, but hey.
try again, according to the NPD number 197,000 PS3's were sold at launch. Correct me if I am wrong but at its height I only saw about 1,000 PS3's up for sale on ebay. Leaving 196,000 in the wild. Let's say 2,000 parents have this sitting under their tree for little Billy, leaving 195,000 not including the Asian launch. That's not a million but with all the bleeding edge tech in the PS3 to say we've had as few problems as have been reported I think is impressive
u res-unveiled-218150.php
...
http://www.kotaku.com/gaming/wii/ps3-wii-ebay-fig
11.30.2006
In the weeks leading up to Black Friday (and the weekend itself), the PS3 shifted 28,233 units over eBay
So approximately 15% of all PS3's sold in November were resold on eBay in November...
When you include Craig's list and people who attempted to sell their system locally a safe assumption would be 20%-25% of PS3s were resold in November...
When you add people who bought them for Christmas the number of unopened systems would jump to 30%-40%
So (in general) there would be 100,000-115,000 PS3 systems that have seen more that a week or two of actual use; in Contrast the number of Wii systems seeing similar use would be somewhere between 400,000-500,000 units. To what extent do you think having less systems on the market would lead to their being less errors reported about a system?
The original argument focused on Wii Sports, but let's count all the games that require (and I use that term pretty loosely) 'Enthusiastic use' (Violent movements) towards your TV.
Wii Sports Baseball (Pitching) - Which in reality you don't have to do. You can line up to the left or right of the TV, and still get the same effect. - No button pressing involved.
Madden 07 (passing) - A 'Bullet pass' in particular. Though you don't have to throw towards the TV, some people do. - Once again you don't press a button.
Rayman Raving Rabbits (The Cow Toss) - Funny you mentioned this one as I actually beat this game, and can only think of that mini game that reguired any potential 'toss into TV' motions. In general this is more natural to do while standing up, however even sitting down I'd be swinging the remote above my head and would land above the TV. I will give you the benefit of the doubt that you could play this sitting down and have a bigger TV than me. To throw the cow you have the remote gripped by 4 fingers and you press A with your thumb. Hardly fiddling.
Let's count the games that actually require you to release the remote... let's see it's... Zero.
In theory there are other gestures played in other games like tennis or golf where you can play and swing the remote violently and release at just the wrong time to cause damage. I have paused a game and wiped my hands off so the remote doesn't "get too loose in my hand", and in actuality I think some rubber gripping on the edges would be helpful but getting back to the intial discussion, you don't make 'Wild gestures' with the remote while 'fiddling with the buttons' which was the initial discussion.
Stay on Target.
NEWS from CPSC
. html
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, DC 20207
FOR IMMEDIATE RELEASE
December 15, 2006
Release #07-061
Firm's Hotline: (800) 859-4519
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Nintendo of America Initiates Replacement Program for Wrist Straps Used
with Controllers for the Wii Video Game System
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in
cooperation with the firm named below, today announced a voluntary
replacement program for the following consumer product.
Name of Product: Wrist Straps Used with Controllers for the Nintendo Wii
Video Game System
Units: About 2 Million
Distributor: Nintendo of America Inc.
Issue: If consumers swing the hand-held "Wii Remote" game controllers
using excessive force and accidentally let go, the cord connecting the
controller to the wrist strap can break, potentially causing the
controller to strike bystanders or objects.
Incidents/Injuries: Nintendo has received reports of cords on wrist
straps breaking, including three reports of minor injuries not requiring
medical attention. All of these incidents occurred when consumers were
playing the game, "Wii Sports."
Description: The wrist straps are sold with Nintendo's Wii video game
system (pronounced "we"). Its controller, called the Wii Remote, is
shaped like a TV remote. Sensors determine the Wii Remote's position in
3-D space, which means that a tennis swing, for example, is done through
movement of a consumer's hand rather than by just fingers and thumbs.
The cords on the wrist straps included in this program are 0.6mm in
diameter. The replacement cords are 1.0 mm in diameter (see photo
below).
Sold by: The Wii video game systems have been sold since November 19,
2006 for approximately $249. The Wii Remote has separately been sold
from November 19, 2006 for approximately $39. All Wii video game systems
purchased after December 11, 2006 should have the new 1.0 mm cord. All
individually sold Wii Remotes purchased after December 18, 2006, should
have the new 1.0 mm cord.
Manufactured in: Japan and China
Remedy: Consumers should contact the firm for a replacement wrist strap.
Customer Contact: For more information, contact Nintendo toll-free at
(800) 859-4519 between 6 a.m. and 7 p.m. PT, or visit their Web site at
www.support.nintendo.com
To see this Press Release on CPSC's web site, including a picture of the
product involved, please go to:
http://www.cpsc.gov/cpscpub/prerel/prhtml07/07061
I hate call waitin`~+~~~
NO CARRIER
Actually that is standard, not exceptional. Exceptional is less than that.
To clear up the situation, the Wii has around 2 million confirmed sold machines, 50 cases of strap breaking have been confirmed so far....
Probably more, the number of Wiis sold, is roughly 2 mio and i assume given my experiences (most of the first shipments in the store I visited were gobbled up by students) half of them already are given proper use. Now we have 50 confirmd cases of broken straps and almost zero of any real hardware problems, I would say this is a quality product.
Spot on, brother. I can't believe all the masturbation over nintendo on this board. If this exact same situation had happened to Sony or Microsoft, they'd be up in arms screaming shoddy hardware, lawsuit, poor treatment of customers, etc.
But because it's their beloved nintendo, all is forgiven. It's NOT a problem at all, it's just idiots "mistreating" hardware that's meant to be swung around, and nintendo is GOD for pandering to them anyways.
It's so deep in here you need hip-waders.
Also a quick google for "gameboy iraq" will pull up a number of refferences to the gameboy
:)
Indeed it does!!!!! I concerned for a second there searching for a term like "gameboy iraq" might return a goatse.cx picture or worse. Currently it seems just nice stuff is returned.
Hmmm.... note to self:
1) Register gameboyiraq.com now
2) Advertise idea to target audience of sickos (oh that easy - slashdot!)
3) Sell gameboyiraq.com to some sick porno person - plenty on here!!
4) PROFIT!!!!
Roll up roll up for gameboyiraq - just kidding
Looks like the Nintendo Defense Force is out in full force on slashdot, and are being apologetic like there is no tomorrow.
Now if this was Sony people here would be foaming at the mouth, calling Sony evil for pulling a weasle word game over "recall" and "replace," and screaming about how everything is 100% Sony's fault.
Some people just think "I already paid for this game, I am not going to pay for it again".
Did someone already say it? Too obvious...
...do not have a handle made out of smooth plastic. My Wiimote slipped out of my hand when I was playing tennis. Hadn't washed my hasnds since dinner, plus a little bit of sweat and there you go, a nice slightly greasy remote that is tough to hold on to. I can see why some people would loose a grip, especially when pitching. Lesson = wash your hands before playing.
Boolean logic: True, False, and File not found.
All that is going to happen is people are going to test this new strap to it's limit and try to get it to break. They will probably be successfull and make a couple youTube videos, and nintendo hopefully will ignore it the second time. There is nothing wrong with the first strap, if your going to be an idiot and throw your wii remote, you deserve a broken tv.
If they did have straps you would have a reasonable expectation of that strap holding if you let the thing fly, because just like the wii and unlike the camera you swing the fuckers and they become dangerous when let go.
... if it isn't there you know you have to be more careful to start with. The strap sets a wrong expectation and in doing so precipitates it's own demise.
If it's there it has to live up to expectations of it's functions
All I want for Christmas is a safe-ty strap.
"Beware of he who would deny you access to information, for in his heart he dreams himself your master."
Completely off subject, but...
I [...] often stand and chat to shop owners that I have a decent relationship with
I understand the thought behind this, and it's probably just the local "small" stores that do this, but sometimes it's nice to just walk in and have the following happen:
Me: "Do you have (game)?"
Them: Sure, here it is. That'll be $XX.
Me: "Here you go. Thanks."
However, that never happens here. It's always something along the lines of:
Me: "Do you have (game)?"
Them: Yeah, but that game sucks. You should get (other game) instead.
Me: "That's alright, I've read good things about this and want it."
Them: What'd you read, and where, and that's wrong, and it sucks because, and and and...
Me: "Forget it."
Some people may prefer the latter exchange, but personally, I'd prefer to walk in, pick up my item, pay for it, and leave. It's nice to be able to ask for advice, but if I know what I want, there shouldn't be a hassle. Thanks to this sort of thing, my luxury shopping is now limited to online purchases or one of the "big" stores that hires cashiers who know nothing about the merchandise they sell.
"That's exactly what anonymous is talking about, this false sense that Nintendo is somehow this holier than though company of the people. Sony and Nintendo are the same company."
Dead pixel on a DS at launch? Nintendo said "Here's your new DS."
Dead pixel on a PSP at launch? Sony said "Well, gee, that's just the nature of the beast, all LCDs do that. It's not covered by the warranty, you'll just have to put up with it. What? Our competitors are replacing theirs, no questions asked? Damn, guess we'll have to do the same to keep face. But don't even think about complaining about the triangle button, that just adds to the aesthetic appeal!"
Face it: people around here like Nintendo more than Sony because Nintendo has far superior customer relations. You may have some weird BDSM preference, but I actually like being respected by people I give money to.
In one particular local store, I not only get what I want, but sometimes they come across stuff I'd like and put it by for when I come in (this being a bookstore).
I also have a local butcher who likes to know exactly what you plan to do with the meat he's selling you so he can give you exactly the right stuff.
It all depends on how good the store owners in question are though.
Wikipedia is your friend.
After 3 days without programming, life becomes meaningless
- The Tao of Programming
I was playing Wii basketball, and slam dunked the wii mote into the TV, the problem was the strap survived, the wii mote as well, the tv didnt.
Anyone else see a ploy by Nintendo here to (ab)use the media as their own personal publicity machine?
Not to take away from their honorable choice to replace the straps, but, 'I'm just saying'.