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TiVo Selling Data on Users' Watching Habits

Gyppo writes "The San Francisco Chronicle reports that TiVo is collecting and selling data on what parts of broadcasts people are rewinding for review and what commercials they are skipping. The data collection is part of a service the company provides to advertisers and television networks, collecting anonymous data on their users' commercial-watching habits. The data they provide is a random subset of their overall userbase, detailing which commercials are skipped and which are actually watched. The article mentions the possibility for privacy abuse, but with this application of technology Tivo is not providing access to what any one individual user watches via the service."

244 comments

  1. in CCCP by eneville · · Score: 4, Funny

    in soviet russia, TiVo watches you!!

    1. Re:in CCCP by mopslik · · Score: 5, Insightful

      Only on /. would parent be modded "insightful" instead of "funny".

    2. Re:in CCCP by technicalandsocial · · Score: 1

      in Canada, there is a privacy act that prevents this from happening. All companies in Canada must disclose to their users what they are doing with their personal data.

    3. Re:in CCCP by Sobieski · · Score: 1

      now thats what I call timing xD

      --
      Particles, stuff that matters.
    4. Re:in CCCP by Anonymous Coward · · Score: 3, Funny

      Are you suggesting that an "In Soviet Russia" joke would be considered funny outside of slashdot?

    5. Re:in CCCP by SnowZero · · Score: 5, Informative

      Do you mean disclosure such as Tivo's privacy policy, which says what data they will collect, and what they will do with it? So I guess you mean this can happen in Canada, since Tivo has told people all along that they'd be collecting this information.

      There is nothing to see here. It took less than 30 seconds to find Tivo's policy on viewing habbits data.

    6. Re:in CCCP by NormalVisual · · Score: 4, Insightful

      There is nothing to see here

      I'm in total agreement. I thought it was common knowledge from the start that this was part of TiVo's business model, and is a large part of the reason I've never entertained a TiVo purchase. I just can't see paying a monthly fee to provide a company with data that they're going to turn around and sell. I'll stay with my MythTV system, thanks, and the more-than-reasonable terms that Zap2It offers for providing program listings.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
    7. Re:in CCCP by Anonymous Coward · · Score: 0

      In Soviet Russia, Slashdot posts on fucking idiots!

    8. Re:in CCCP by eneville · · Score: 1

      There is zero reason not to mark these stupid-ass "In Soviet Russia" jokes as "Redundant" since they have been posted over, and over, and over, and over, and over, and over, and over, and over, and over, and over, and over again. So why are these "Funny" again? because the original joke was based on a political party finding the citizen, which has direct relation to TFA, the citizen loosing anonymity.
    9. Re:in CCCP by BSAlert · · Score: 0, Offtopic

      I agree with you as well. There are plenty of important issues affecting peoples' privacy and this is not one of them.

    10. Re:in CCCP by Anonymous Coward · · Score: 0

      In Soviet Russia, laugh kills YOU !!
      In the US, YOU kill laugh !!

      Party pooper..

    11. Re:in CCCP by 1u3hr · · Score: 1
      I just can't see paying a monthly fee to provide a company with data that they're going to turn around and sell.

      So shows you like will be undercounted when it comes to ratings. It's rather like elections (though admittedly the stakes are much lower), if you hold yourself above voting, you are acquiescing to the crap you end up with.

    12. Re:in CCCP by NormalVisual · · Score: 1

      Which shows are available on TV isn't something that concerns me enough to be willing to pay $150 or more per year just to exert some miniscule amount of influence.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
    13. Re:in CCCP by shawb · · Score: 1

      Whether or not you use Tivo should not affect if your shows are counted as being watched. This probably comes in more through the networks and cable companies. What Tivo would report is most likely how often commercials are skipped. This may initially seem like a good thing to the viewer, in that commercials would end up being more entertaining. Realistically, though, the advertisers would apply this on a show by show basis and offer comparably less money to shows whose viewers are likely to skip commercials. What does this mean? If you are the kind of person that likes to skip commercials, you can assume that it is likely that others who watch the show are likely to skip commercials if you are representative of the larger group of people who watch the show. Therefore, shows you watch will be offered less money per viewer to advertise on than shows whose viewers don't skip commercials. Therefore, shows you like will be canceled earlier.

      Granted, Tivo's policy states that you can even prevent Tivo from collecting the anonymous data, so it is a moot point to worry about it if this presents a privacy concern (as long as you trust that Tivo will honor your request to not collect anonymous data from your usage.)

      --
      I'll never make that mistake again, reading the experts' opinions. - Feynman
    14. Re:in CCCP by tgibbs · · Score: 1

      I'm in total agreement. I thought it was common knowledge from the start that this was part of TiVo's business model, and is a large part of the reason I've never entertained a TiVo purchase. I just can't see paying a monthly fee to provide a company with data that they're going to turn around and sell.
      So why not simply turn it off? This is a user-selectable option. The default is "on," but TiVo has always been quite open about informing customers that they are doing this and how to opt out.
    15. Re:in CCCP by tha_mink · · Score: 1

      Whether or not you use Tivo should not affect if your shows are counted as being watched.

      Actually, that's false. TiVo in fact monitors what you're recording. So I think the parent was more talking about that aspect of what Tivo is monitoring. Monitoring the skipped commercials, I would assume, would be of more value to Madison Avenue to build better commercials than the actual companies paying for em. I wonder though, why anyone doesn't skip EVERY commercial if they have the ability and knowledge of how to do so. (ie don't start watching any show till like 22 minutes into the hour)

      Therefore, shows you watch will be offered less money per viewer to advertise on than shows whose viewers don't skip commercials. Therefore, shows you like will be canceled earlier.

      While I disagree with your forecast, I can't argue with your logic. However, I would imagine that if there is a highly rated show that nobody watches the commercials for, the pressure would be on the show's production staff to figure out a better way to monetize the show. (read: product placement...EXPENSIVE product placement) No advertiser is going to give up on a highly rated show. Especially if that show has high "Tivo" ratings.

      --
      You'll have that sometimes...
    16. Re:in CCCP by gregmac · · Score: 1

      I wonder though, why anyone doesn't skip EVERY commercial if they have the ability and knowledge of how to do so. (ie don't start watching any show till like 22 minutes into the hour) That's basically what I do.. Since I set up my mythtv box, my TV viewing habits are totally different. I set it to record shows I care about (and automatically delete older shows), and when I get home, a bunch of new shows are recorded. I've never been one to let my life revolve around the TV anyways - the few shows I actually care about and that require actually watching in order (eg, 24, Lost), I've either downloaded or bought on DVD. I maybe watch "live tv" once a month, if that. Now if I feel like watching TV, I just pick the show and hit play. As a bonus, mythtv has probably flagged all the commercials by that point (it usually does a few minutes after the show ends).

      If I didn't have the ability to download or use the PVR, I probably just wouldn't watch TV at all anymore, it's not worth adjusting my life to TV's schedule.

      --
      Speak before you think
    17. Re:in CCCP by NuShrike · · Score: 1

      I LIKE the fact that I'm contributing to the Nielsen ratings, somewhat, so that the geek shows I watch will be less likely to get canceled.

      Although the satisfaction of building your own MythTV is very nice, it sure doesn't help you vote for the shows you like to keep them around.

      I think I'm correct in thinking that TiVo is still the only DVR company that can give playback/replay/most watched moments info of any show, such as the recent Super bowl or previously Janet's ugly chest, which is gold to the advertisers to tailor the shows/commercials better for you.

  2. And why am I not surprised? by Tuxedo+Jack · · Score: 0, Redundant

    I'd love to know who they're selling it to, though. Choicepoint comes to mind... and that's a very scary thing, letting prospective employers know what I watch.

    --

    Striking fear in the authors of godawful fanfiction, I am here, appearing in darkness, Tuxedo Jack!
    1. Re:And why am I not surprised? by Anonymous Coward · · Score: 5, Informative

      I'd love to know who they're selling it to, though. Choicepoint comes to mind... and that's a very scary thing, letting prospective employers know what I watch.

      Except they're not selling individually identifiable information. What they're selling is aggregate data (eg, 12% of commercial skippers went back and watched the new ad for Colgate). Then again, I shouldn't expect you to know that, since it's only mentioned in the summary...

    2. Re:And why am I not surprised? by ScentCone · · Score: 5, Funny

      and that's a very scary thing, letting prospective employers know what I watch.

      You mean, the Discovery network's new Tinfoil Hat Channel?

      Which part of not-tied-to-personal-accounts are you not getting? Personally, I'm happy if the data they're aggregating delivers messages such as "80% of our viewers think your 'Head-On! Apply Directly To Your Forehead' pain reliever ads are the broadcast equivalent of gerbil vomit" to the people who buy, sell, and produce the ads.

      --
      Don't disappoint your bird dog. Go to the range.
    3. Re:And why am I not surprised? by Anonymous Coward · · Score: 1, Insightful

      Your assumption is that they would never sell identity related information as well which is a rather large assumption. Unless there's something illegal about it, I can guarantee you that if Choicepoint dropped a big chunk of cash in their laps, they would take it and give them any info they want.

      Choicepoint is building the largest databases in the world that contain all sorts of very personal information. So it wouldn't surprise me if they tried to get their hands on this data as well.

    4. Re:And why am I not surprised? by SnowZero · · Score: 5, Informative

      Why assume anything, when Tivo spells out exactly what they are doing. Of course, you assumed this information didn't exist, and didn't bother to take the 30 seconds to find it.

    5. Re:And why am I not surprised? by numbski · · Score: 1, Interesting

      I honstely am not sure why anyone cares.

      1. They aren't targeting individuals.
      2. We already know what the report says:

      "Sweet Christ! They're skipping them all!!!1111"

      --

      Karma: Chameleon (mostly due to the fact that you come and go).

    6. Re:And why am I not surprised? by Denver_80203 · · Score: 2, Insightful

      Ditto. Plus if this influences producers to makes more of the ads that I like, more of the TV shows that I like, more of the products that I like, what's the problem?

    7. Re:And why am I not surprised? by Dhalka226 · · Score: 1

      Personally, I'm happy if the data they're aggregating delivers messages such as "80% of our viewers think your 'Head-On! Apply Directly To Your Forehead' pain reliever ads are the broadcast equivalent of gerbil vomit"

      Ironically, that is approximately what "Head-On!" is made of...

      Gerbil vomit would be at least as effective in treating headaches as the ball of wax that crap is, anyway.

  3. Not surprising. by Cyraan · · Score: 4, Insightful

    I always assumed they did this, am I the only one?

    --
    "Men never do evil so completely and cheerfully as when they do it from a religious conviction." - Blaise Pascal
    1. Re:Not surprising. by Detritus · · Score: 4, Insightful
      I thought it was part of their business strategy from the very beginning.

      I don't see a problem, as long as they don't release any individually identifiable data.

      --
      Mea navis aericumbens anguillis abundat
    2. Re:Not surprising. by Hercules+Peanut · · Score: 1

      It was. This very same story (well, one painfully similar) was written years ago. I remember a friend sending it to me and saying he opted out of the "service".

    3. Re:Not surprising. by Anonymous Coward · · Score: 0

      I don't see a problem, as long as they don't collect any individually identifiable data.

    4. Re:Not surprising. by AudioEfex · · Score: 3, Funny

      I thought it was part of their business strategy from the very beginning. I don't see a problem, as long as they don't release any individually identifiable data.

      I've been a TiVo user for years, and I agree - we've always known about this, and I could give a crap.

      To be honest, as long as it doesn't have my credit card number and address, I could care less even if it wasn't aggregated and did contain my name, for instance.

      Oh, the horror...my big secret would be revealed : I have a season pass for "That's So Raven". I may get denied jobs, housing, or a life mate if anyone ever found out. ;)

      I know some people get all uppity over "principle" and "slippery slopes", but really - what in hell is anyone watching on TV, especially in the U.S., that anyone would seriously object to knowing about. No, I don't want my viewing habits published on the web, but on the other hand - what the hell do I really care if they were. The world be damned - yes, I used the instant replay button several times on "Dirt" last week when Grant Shaud from Melrose Place was getting blown by that guy so I could get a good look at his rockin' ass. I have no shame!

      If someone doesn't like me because I watch those zany adventures of Raven and her wacky friends, or that I used the instant replay button to get a look at a middle-aged guys ass on basic cable, then they aren't cool enough for me to care about anyway. ;)

      In all seriousness, though - I just assume that every bit of data that enters or exits my house is public knowledge. That's why I don't say things on the Internet I wouldn't take out an ad and say in a Newspaper for the world to see - I'm not paranoid and actually think anyone is actively looking, but I just find it good policy. It lets me live my life rather worry-free that something will ever "come back to haunt me".

      AE

    5. Re:Not surprising. by Babbster · · Score: 3, Interesting

      The counter-argument to that (not one I subscribe to, just advocating the devil) is that you're censoring yourself because people are not, or may not be, respecting your privacy. For example, if you know that your next-door neighbors love spy gadgets - especially their parabolic microphone - then you may not say what you really think of them on your own property, for fear that they'll hear and go Bakersfield Chimp on you.

      Personally, I'm in favor of Tivo going this route for the simple fact that it's extremely unlikely I'll ever be hooked up to Nielsen's TV rating service and I'd like for TV networks to base their decisions on the largest sample set possible. For example, maybe a huge portion of people with Tivos watch Battlestar Galactica but, in a statistical fluke, almost nobody who has a Nielsen hookup does. In that situation, if Tivo doesn't sell their data to NBC/Universal, maybe BSG gets cancelled when as few as 100,000 more viewers - represented by the addition of Tivo's data - could have saved the show.

    6. Re:Not surprising. by Anonymous Coward · · Score: 0

      >...I could care less...

      Oh, you have care to spare. How much?

      Signed, Anonymous grammar nazi

    7. Re:Not surprising. by geekoid · · Score: 1

      There are a lot of perfectly good examples that could seriously impact your life if others new.

      Insurance:
      Your insurance rates go up because you have been watching shows on 'surviving cancer'
      Yes, they would do that.

      FBI:
      Watch list because you watched shows on legalization of drugs.

      Work:
      Your employer finds out you aren't watching christian(or are watching them) shows.

      "I just assume that every bit of data that enters or exits my house is public knowledge."
      But you shouldn't have to.

      I am not against TiVo sharin the aggragate data, but don't think public information about you will have no impact on your life.
      This isn't about slippery slope,because the 'slippery slope' argument is a fallacy.

      "I'm not paranoid and actually think anyone is actively looking, "
      That don't need to be active looking for you, they just need to run a query to get everyone who fits a profile. You may, or may not be included.
      That is a lot different then someone watching just you.

      I hate using 'They' all the time because I don't want to give the impression that I think there is some orginization the runs everything. It only take 1 person in the right place to ruin opportunities without you knowing.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    8. Re:Not surprising. by Stoffel67 · · Score: 1

      Oh, the horror...my big secret would be revealed : I have a season pass for "That's So Raven" If I understand correctly, TiVo doesn't advertise that -you- have a season pass for TSR; they just know -somebody- does.

      But you should still be ashamed.

  4. Re:1st by eneville · · Score: 0, Offtopic

    friss piist you failed it
  5. Old news? by norminator · · Score: 5, Interesting

    Didn't we know this back when the whole Janet Jackson/Super Bowl thing happened? Maybe this is running today in honor of the anniversary of that.

    Thank goodness for my MythTV box.

    1. Re:Old news? by The+PS3+Will+Fail · · Score: 1

      "Thank goodness for my MythTV box."
      Why are your watching habits in aggregate with all other users of value to you? What do you think would happen if you used Tivo and your viewing habits were included in the data?
    2. Re:Old news? by koreth · · Score: 4, Funny

      They would know, man, don't you see?!?!?

    3. Re:Old news? by mdfst13 · · Score: 4, Insightful

      What do you think would happen if you used Tivo and your viewing habits were included in the data? Maybe they'll show more of the stuff that I actually watch. I want people to have the aggregate data. The only problem that I have with TiVo selling aggregate data is that I might get more benefit from it if they gave it away. If the GP doesn't want advertisers to know what shows actually get watched, fine; the GP can get stuck watching what I like.

      Now, if they were selling my individual data, that would tick me off.
    4. Re:Old news? by balthan · · Score: 4, Funny

      Well, I purposely watch only unpopular programs. If the rating go up, I'll have to stop watching.

    5. Re:Old news? by Alien+Being · · Score: 2, Insightful

      "Maybe they'll show more of the stuff that I actually watch."

      Its exactly the opposite. They'll work on ways of making you see more of the stuff you'd like to skip.

    6. Re:Old news? by Tim+C · · Score: 2, Funny

      Its exactly the opposite. They'll work on ways of making you see more of the stuff you'd like to skip.

      But if the shows he wants to watch aren't on, he won't be watching at all and so won't even need to try to skip the ads, will he?

    7. Re:Old news? by Anonymous Coward · · Score: 0

      In theory. We already have similar data collected and analyzed by Nielsen, yet braindead shows still dominate television. No matter how the data is collected or who it is collected from, they will still try to please the majority. Unfortunately, this means the quality of television shows will at best remain the same.

    8. Re:Old news? by ArcherB · · Score: 1

      What do you think would happen if you used Tivo and your viewing habits were included in the data?

      His tin-foil hat would rust!

      --
      There is no "I disagree" mod for a reason. Flamebait, Troll, and Overrated are not substitutes.
    9. Re:Old news? by ArcherB · · Score: 1

      the GP can get stuck watching what I like.

      Awesome point!!! My wife gets pissed because every show we can both agree on gets canceled.

      Maybe if more Firefly fans had Tivo, the show would still be on the air!

      --
      There is no "I disagree" mod for a reason. Flamebait, Troll, and Overrated are not substitutes.
    10. Re:Old news? by ArsonSmith · · Score: 1

      I hope this got a few insightful mods because this is the most insightful sarcastic/mocking I think I've ever seen.

      --
      Paying taxes to buy civilization is like paying a hooker to buy love.
    11. Re:Old news? by Tombstone-f · · Score: 1

      Exactly, they've always done this. In fact you can disable the data collection in your account on Tivo's site, at least you could a couple years ago before I switched to MythTV (I had to throw that in).

  6. Maybe a Good Thing? by KillerDeathRobot · · Score: 5, Insightful

    I'm inclined to think that maybe this is a good thing. If no individual privacy is being trampled, then it's good for TiVo to have another revenue stream and a way to keep networks and advertisers happy, since generally the content providers have been working pretty hard to fight against DVR.

    --
    Thinkin' Lincoln - a web comic of presidential proportions
    1. Re:Maybe a Good Thing? by Anonymous Coward · · Score: 0

      From the people that brought you "Ads suck" and "Capitalism down" comes "No it's not." In an age so advanced that TV watches you, where you can win One Billion Monkeys for Life, and shaving cream and other goodies (may cause retardation, sexual side effects, murder, rape and nausea) come to your home and poop on your couch!
      Bee: Good choice!
      (warning: all watching habits are property of TiVo and it's sponsors and you indemnify them their employees, investors, pets and the Pope and his nuns for all consequential, incidental, accidental, adjustmental antisentimental apartmental argental bidental biparental cental cliental compartmental complemental condimental continental decremental dental departmental etrimental developmental documental elemental environmental epicontinental excremental experimental firmamental fragmental fundamental governmental grandparental incidental incremental instrumental intercontinental interdental interdepartmental intergovernmental intersegmental intertestamental judgmental labiodental lineamental managemental mental microenvironmental monumental nondepartmental nonexperimental nongovernmental noninstrumental
      nonjudgmental nonmental occidental omental oriental ornamental parental pedimental placental
      postexperimental presentimental regental regimental rental rudimental sacramental segmental
      semigovernmental sentimental subcontinental supplemental suprasegmental tegmental temperamental thiopental transcendental transcontinental transplacental uniparental unsentimental and vestmental damages and stuff)

    2. Re:Maybe a Good Thing? by Anonymous Coward · · Score: 0

      It's also good for consumers. While I know that a lot of people hate all forms of advertising no matter what, this will still go towards making advertisements that bother people less. Of course that's just in theory. But if people skip the annoying commercials then advertisers might get a clue and start making less annoying commercials.

      I have no problem with this as long as no individually identifiable information is sold. No privacy violation means no harm done and good things for Tivo, advertisers and consumers alike.

    3. Re:Maybe a Good Thing? by shawb · · Score: 1

      The problem is, advertisers will not make less annoying commercials. What they will do is ape a commercial that people find interesting enough to watch without getting the essence of why that one commercial was interesting. Chances are, that commercial was interesting simply because it was innovative. Innovation is something that an advertising company will not understand simply by watching a commercial that is, in and of itself, innovative.

      It is indeed possible that companies who are in the market for an advertising company will look for companies whose commercials are by and large not skipped, and therefore production houses that create innovative, entertaining commercials will be rewarded with more contracts. The problem is, the companies purchasing advertising will then demand commercials just like "that popular one" already put out, and the creative power behind the commercial will be pushed aside while that innovative, entertaining idea will be worn into the ground quicker than you can say "after these messages, we'll be right back." Unless you manage to find someone in the advertising industry with the conviction to build up a name and respect by the sweat of their own brow, but also with the artistic integrity to refuse to simply put out a replay of their former work. Hint: that's a great way to lose the name and respect in the eyes of corporations looking to put their money in a safe investment. Because they don't know if you are simply a one trick pony or if your other ideas will actually produce returns in the check out line.

      --
      I'll never make that mistake again, reading the experts' opinions. - Feynman
    4. Re:Maybe a Good Thing? by Anonymous Coward · · Score: 0

      This type of post is a result of the class warfare created by todays intollerant radical left who assume that anytime someone makes money and they don't get a cut it must be an evil conspiracy. The good thing is that these folks are disappearing since most of them consider bringing children in this world full of conspiracy and global warming to be unthinkable. The only way they can perpetuate this line of thinking is to take over the schools and brainwash your children. Viva La Teachers Union

  7. Note who Tivo considers its "clients" to be... by VidEdit · · Score: 4, Insightful

    In the article, refers to what services its "clients" want--but Tivo isn't talking about all the people who forked over cash for Tivos and pay an over inflated monthly subscription. No, the people Tivo considers its clients are the media companies it sells viewership data to.

    It would be nice if Tivo would think of its loyal customers as clients rather than a captive audience to sell data about and to force feed advertisements to. I think it is a legitimate point to think that Tivo might wish to consider putting its retail customers first, since without them they are nothing. The attempts to monitize their customers as if they are an asset owned by Tivo seems like a good way to alienate retail customers and to potentially hurt Tivo sales.

    --
    1. Re:Note who Tivo considers its "clients" to be... by noidentity · · Score: 0, Flamebait

      The people you refer to are mere consumers, hogs who eat whatever you throw them. Advertising and marketing companies, these are the gods who must be served, for they are the source of all that is good in the world!

    2. Re:Note who Tivo considers its "clients" to be... by kebes · · Score: 4, Insightful

      Well said.

      What bothers me about TiVo is that they are in a conflict-of-interest situation. They have people buying TiVos (and subscriptions) on the one hand, and they have advertisers and media companies on the other. Let's face it: the needs and wants of the two groups are not usually aligned. At some point, they may decide that the needs of the media companies are more profitable than the needs of the users. (I would argue that this monitoring move is one example.) I would prefer not to sign up with companies that undertaken these conflict-of-interest scenarios.

      Obviously it's up to each consumer to decide whether the service TiVo is offering is worth it. Suffice it to say, I'm not convinced.

    3. Re:Note who Tivo considers its "clients" to be... by Reality+Master+101 · · Score: 1, Flamebait

      I think it is a legitimate point to think that Tivo might wish to consider putting its retail customers first, since without them they are nothing.

      How would their actions be different depending on which customer they put first? Selling that data does not affect the viewers at all.

      The attempts to monitize their customers as if they are an asset owned by Tivo seems like a good way to alienate retail customers and to potentially hurt Tivo sales.

      The more money TiVo makes from other sources, the lower they can move their prices for everyone else (perhaps even free, if the data was valuable enough). Consumers like low prices more than they like TiVo not selling ANONYMOUS data for some ridiculous notion of ethics.

      It's their data, exactly as if a painter kept track of what colors he paints houses and sold that information to a painting company so they know what colors are popular.

      --
      Sometimes it's best to just let stupid people be stupid.
    4. Re:Note who Tivo considers its "clients" to be... by Mex · · Score: 2, Insightful

      How many times does it have to be repeated?

      YOU are the product. Your eyeballs are sold to the highest bidder.

      The media companies, who pay huge amounts of money, ARE the clients.

    5. Re:Note who Tivo considers its "clients" to be... by MillionthMonkey · · Score: 1

      But you have to admit that when one of those creepy pharmaceutical ads comes on, this will make it so much more satisfying to skip, now that you know you're relaying a "thumbs down" back to the pharmaceutical company through your Tivo.

      If these commercials I'm seeing are reflective of the viewing habits of Tivo owners then it's clear you people aren't properly using the features of your Tivos.

    6. Re:Note who Tivo considers its "clients" to be... by kfg · · Score: 1

      How many times does it have to be repeated?

      Until the chumps smarten up; i.e., forever.

      KFG

    7. Re:Note who Tivo considers its "clients" to be... by statusbar · · Score: 1

      Tivo is under no obligation to lower prices to the consumer. The only thing that lowers them is competition.

      jeffk

      --
      ipv6 is my vpn
    8. Re:Note who Tivo considers its "clients" to be... by Reality+Master+101 · · Score: 3, Insightful

      Tivo is under no obligation to lower prices to the consumer. The only thing that lowers them is competition.

      Usually competition is necessary to lower prices, but not always. For example, if their viewing data was valuable enough, it would make sense to lower prices in order to get more people to sign up, and thus have more data to sell. Take the cable Disney Channel -- it used to be subscription service, then they figured out it was better to have more viewers than the subscription revenue.

      --
      Sometimes it's best to just let stupid people be stupid.
    9. Re:Note who Tivo considers its "clients" to be... by jacksonj04 · · Score: 1

      In other news, it has been found that bus companies let advertisers know how many people travel on busses! Holy crap! The privacy implications, look at the evil bus companies giving away personal aggregate data!

      --
      How many people can read hex if only you and dead people can read hex?
    10. Re:Note who Tivo considers its "clients" to be... by Denver_80203 · · Score: 1

      'Tivo isn't talking about all the people who forked over cash for Tivos and pay an over inflated monthly subscription',
      ,
      Are you upset that you pay for cable/satalite and you have to watch ads? Whatever keeps Tivo afloat works for both parties

    11. Re:Note who Tivo considers its "clients" to be... by cultrhetor · · Score: 2, Informative

      I hate to be the word police. I really do, but I've seen this word "monitize," (correctly spelled "monetize") creeping into a number of posts. It does not mean what you think it means. To "Monetize" something is to give it legal value as currency. The word you're thinking of is "commodify," or to turn into a commodity (an item for sale).

      That is all. Thank you.

      --
      "Tu fui, ego eris" - Virgil
    12. Re:Note who Tivo considers its "clients" to be... by Babbster · · Score: 2, Interesting

      What bothers me about TiVo is that they are in a conflict-of-interest situation. They have people buying TiVos (and subscriptions) on the one hand, and they have advertisers and media companies on the other. Let's face it: the needs and wants of the two groups are not usually aligned.

      Why aren't they? ABC, NBC, TNT, etc. need to know which of their shows are being watched, and I want them to know what I'm watching so that they'll keep showing my programs. Those needs seem to line up nicely. Even selling my commercial skipping data could be useful to me AND them because I might watch more commercials if I find them entertaining (like the Geico caveman commercials - that primitive is a crack-up!).

      As long as the process is transparent to me, and I don't suddenly start getting phone calls from, say, Geico because they "heard" I liked their commercials, I'm perfectly fine with Tivo selling my viewing habits. Maybe some shows that I like will stay on the air longer because the cancellation decisions are based on bigger, more accurate sample sets...
    13. Re:Note who Tivo considers its "clients" to be... by Benedick · · Score: 2, Insightful

      Every media company in the world has this same conflict. Newspapers, magazines, TV networks, local stations, radio; all of them sell their wares to you and, essentially, sell you to their advertisers. Yes, I suppose that's a bit of a conflict of interest but not much.

      Think about it this way: the advertisers want you to see the ads. That's what they are paying for: your attentions. That makes it in the best interest of the media company to provide news, entertainment, or what have you that people like. Specifically, that the people the advertisers are trying to reach like. That's why you see beer ads during football and detergent ads during Oprah.

      People objecting to TiVo selling aggregated use behavior data to advertisers seem short-sighted to me. If, for example, Nissan learns that I don't like their stupid Titan ads with the too-loud heavy metal music, maybe they'll change the ads. As long as the data is not specific to me, as long as it's general, this in no way hurts me. Indeed it helps me.

      Just because you're paranoid doesn't mean they aren't out to get you, but I think worrying about this data being sold is a bit too paranoid.

    14. Re:Note who Tivo considers its "clients" to be... by NoMaster · · Score: 1

      What bothers me about TiVo is that they are in a conflict-of-interest situation.
      What conflict of interest?

      You swapped your marketing data + some cash for the convenience of a Tivo; Tivo took the cash and onsold the marketing data for more cash. No conflict of interest there, unless you didn't read the Terms Of Service when you bought the thing - and whose fault is that?

      At some point, they may decide that the needs of the media companies are more profitable than the needs of the users. (I would argue that this monitoring move is one example.)
      Given that this has been their modus operandi since the beginning, I'd argue that that point was reached before they'd sold a single unit!

      I'm not praising them - I'm not in a position to own a Tivo, and wouldn't own one even if I was - but I'd not about to condemn them either for doing what they've said they were doing since day 1.

      (Read that last paragraph: I'm not even in the US; everything I know about Tivo has come from /. and their website; and even I knew that they were doing this all along. Anyone who actually owns one and didn't know this only has themselves to blame...)

      --
      What part of "a well regulated militia" do you not understand?
    15. Re:Note who Tivo considers its "clients" to be... by shawb · · Score: 1

      It gets better than that. The media companies want to have the best product possible. The best possible product is the sort of viewer who would be swayed by commercials. That means that in the best case, the fiscally responsible thing for media companies to do is focus on attracting impressionable viewers. There is a rare gem such as the Simpsons which appeals to the impressionable lowest common denominator as well as a more middle to high brow audience.

      In full on paranoid mode, the media companies would be creating program that doesn't only attract the lowest common denominator, but indeed is specifically programmed to make the viewer more impressionable to advertising. One could argue that the fast cut editing and driving music of much TV is designed to essentially put viewers in a trance state where they become more susceptible to advertising, never mind the general degradation of IQ and mental powers served simply by the brain-rot that is the content, like sucking on pure high-fructose corn syrup does to your teeth and metabolism. In this case the "appeals to all" factor of the Simpsons would be a trap to ensnare free thinkers. Many people have wondered how the same company could bring us both Fox News and a show as apparently as the Simpsons. If you watch closely, you will find a strong right wing pro-Christian theme running through the show. Academic success? That's for losers like Lisa who get no air time. We all remember the episode where Homer makes his own religion, toeing lines. What happened to him in the end? In the end, a dumb good natured Christian mentality will win the day. Notice how the Flanders are always happy? You want to be happy too... don't you. And Jews... don't even get me started on Jews. Just look at Crusty the Clown... he's an alcoholic good for nothing who drains society of it's pure Christian values, turning us to degradation and the wages of SIN!

      Wow... this tinfoil hat is really messing with my mind. Maybe they put transmitters in the tinfoil...

      --
      I'll never make that mistake again, reading the experts' opinions. - Feynman
  8. Bad Data by Jethro · · Score: 4, Interesting

    I don't know if this is the same with standalone TiVos, but my DirecTV TiVo box is always on, and always 'recording' two channels. Which means there's pretty much 24 hours a day of stuff I'm watching without skipping anything, plus stuff I am watching and skipping.

    Now, they could be ignoring Live TV, but... then they're ignoring when people watch live TV, which I think would be fairly important to advertisers.

    Personally I don't care if TiVo (or DirecTV) collect viewing habits, as long as they remain anonymous. I just don't think it's accurate at all.

    --


    In the land of the blind, the one-eyed man is kinky.
    1. Re:Bad Data by The+Second+Horseman · · Score: 1

      I'll bet - given things like pausing and skipping commercials, changing channels, flipping tuners, that they've got a pretty good idea of whether or not it's being activly watched vs. just sitting there. I've always wondered if you use a TiVo remote to turn your TV on, whether it also sends a signal to the box letting it know that there was some activity? Seems obvious. And you could figure out power on / power off based on whether or not the user does other things within a few seconds.

    2. Re:Bad Data by Jethro · · Score: 1

      I personally don't use a TiVo remote for anything. I've got a Harmony remote (;

      Also, TiVo changes channels on it's own in order to record stuff.

      And since I got DiscoveryHD I /do/ just let it sit there and watch it. I'm sure that novelty will wear off in a month or two, but still...

      They might have some good assumptions going, but I doubt they're anywhere near accurate. ...not that I care if advertisers get some inaccurate data.

      --


      In the land of the blind, the one-eyed man is kinky.
    3. Re:Bad Data by Anonymous Coward · · Score: 0

      I've got a DirecTiVo with hardly anything of my own recorded on it (I finally watched all the stuff that had piled up when I was off for the holidays). However, what it does have is nearly 80 hours of stuff that it thinks I might be interested in. I know for a fact that it (and they) are aware of what I'm watching there. I know this because I've never even so much as given Seinfeld a thumbs up or down, but I've watched a whole lot of the episodes that the thing has recorded on its own for the past two years. And you know what? It keeps on going out and recording an episode or two of Seinfeld a day. I'll usually have them playing as background noise when I'm screwing around online or making dinner or whatever. And honestly, I have no problem with them knowing that I like to have Seinfeld play in the background (I usually don't bother skipping the commercials when it's just background noise).

    4. Re:Bad Data by DogDude · · Score: 1

      Wow. You watch a LOT of television! Personally, I don't understand what is appealing about ANY TV programming today. Is there really that much stuff worth watching on the "idiot box"?

      --
      I don't respond to AC's.
    5. Re:Bad Data by JacksBrokenCode · · Score: 1

      Relatively speaking, I'd agree that there isn't a lot on that's worth watching. That's why PVRs are cool- on the 100+ channels in my area, there's only about 2-3 programs(other than the news) I actually consider watching and now I can watch them at my convenience and skip commercials. Auto-ad-skipping would be nice, but it's not *that* difficult to fast-forward.

      I think you may have misinterpreted the previous poster. He is not necessarily watching 2 channels for 24 hours a day, but the unit never turns off so from a data-collection standpoint it may appear that he is watching those channels even when his TV is off and he's mowing the lawn. For example, if you watched Scrubs and then turned off your TV the TiVo will continue watching the following programs on that channel until it has to change channel for a scheduled recording. So despite the fact that you only watch Scrubs, it may appear as though you watched Scrubs, Everybody Love Raymond, Seinfeld, Friends, etc.

    6. Re:Bad Data by ByteofK · · Score: 1

      Umm no! You're talking about what shows your TiVo is recording, including its "Suggestions". That has nothing to do with your viewing habits. If it records Gilmore Girls and you delete it before you watch it, it will note that you did not watch it! Meanwhile that episode of Star Trek Enterprise with T'Pol in her undies in the detox chamber, you keep watching that piece over and over and it hasn't been broadcast in a week... Get it now?

    7. Re:Bad Data by Jethro · · Score: 1

      This is exactly what I'm saying. It's ignoring all the stuff that people watch LIVE without recording.

      --


      In the land of the blind, the one-eyed man is kinky.
    8. Re:Bad Data by foreverdisillusioned · · Score: 1

      Personally I don't care if TiVo (or DirecTV) collect viewing habits, as long as they remain anonymous. I just don't think it's accurate at all.

      Errr, what makes you say that? You don't think your TiVo can tell the difference between recording something and playing it back? You don't think that their collected data reflects this difference?

    9. Re:Bad Data by ByteofK · · Score: 1

      I rarely watch my DVR live. Not enough to affect the stats.

    10. Re:Bad Data by Jethro · · Score: 1

      I think if it's ignoring when I just watch live stuff (and some people watch a lot of live stuff) then it's missing a lot of data, is all.

      --


      In the land of the blind, the one-eyed man is kinky.
    11. Re:Bad Data by Jethro · · Score: 1

      Not saying I do it a lot, but it does happen. And I know a few people who do watch livetv a lot. I don't know WHY, but they do.

      --


      In the land of the blind, the one-eyed man is kinky.
  9. They've done this since the beginning by Colin+Smith · · Score: 4, Insightful

    This isn't news. Sure feel free to get up in arms about marketing companies knowing what an anonymous hashed identity is watching.

    Please note, that the supermarkets do exactly the same thing. Why do you think loyalty cards exist?

    --
    Deleted
    1. Re:They've done this since the beginning by zakezuke · · Score: 1

      Please note, that the supermarkets do exactly the same thing. Why do you think loyalty cards exist?

      So you can use your grandmother's phone number and make someone crunching the data wonder how an 83 year old woman bought apple juice in Walla Walla Washington and a bag of potato chips in Rauly North Carolina within 5min of eachother.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    2. Re:They've done this since the beginning by FooAtWFU · · Score: 3, Insightful

      From the looks of it, it's even more innocuous than that. It's not an anonymous hashed identity, it's aggregate statistics. Heck, I run aggregate statistics on my website! And if they were actually worth money, I'd probably sell them too.

      --
      The World Wide Web is dying. Soon, we shall have only the Internet.
    3. Re:They've done this since the beginning by timeOday · · Score: 1

      Sure feel free to get up in arms about marketing companies knowing what an anonymous hashed identity is watching.
      That's one solution. I prefer simply to use my own recording and playback equipment, thankyouverymuch.

      Please note, that the supermarkets do exactly the same thing. Why do you think loyalty cards exist?
      What's your point? My guess almost all the people who would resent TiVo doing this also resent "loyalty cards."

      These days when somebody's charged of a crime these days you often hear "Mr. Jones did a web search for [insinuating search term] 3 days before the crime." Now that purchasing and viewing habits are recorded, I wonder how long until they're used to incriminate and convict people? (Or does that happen already?) I can easily imagine a lawyer running the most gory or emotional scene from a movie for the jury and saying, "now we know what was on Mr. Jones' mind on the day of the crime."

    4. Re:They've done this since the beginning by NormalVisual · · Score: 1

      Sure feel free to get up in arms about marketing companies knowing what an anonymous hashed identity is watching.

      I get up in arms because TiVo expects me to PAY for the privilege of giving them commercially valuable information. "Oh, but they give you program listings!" Yeah, so does Zap2It, but they only ask for a couple of brief survey questions every few months and otherwise get no information from me. What's TiVo's problem with that?

      Please note, that the supermarkets do exactly the same thing.

      You're mostly right, except that such stores penalize customers that refuse to give them usable data by charging artificially higher prices. I refuse to patronize supermarkets that implement such programs, and fortunately in my area it's not hard to find a supermarket that doesn't. I'm not necessarily against the idea of selling data on buying habits, but I'll be damned if I have to pay extra in addition to giving them data.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
    5. Re:They've done this since the beginning by HUADPE · · Score: 1

      Supermarket loyalty cards give me a discount TiVo does not. If they had "save $2 per month by allowing us to sell your viewing habits" the example would be comparable. As it is, the two are very different. The TiVo data is aggregate, loyalty cards aren't. TiVo offers no discount, loyalty cards do.

      --
      This sig has not been evaluated by the FDA. It is not designed to diagnose, treat, prevent, or cure any disease.
    6. Re:They've done this since the beginning by Anonymous Coward · · Score: 0

      I think the main problem is not that individuals' privacy is being violated, but that it's another move towards the deck being stacked against us.

      Companies that have access to this massive amounts of data are then able to market more effectively. At the same time, we don't have this kind of information to use in our defense. As companies get better at exploiting our weaknesses, we find it harder to draw the line between our own original thought, and that which we've been told to think.

      I think that if there's an industry that exists to convince us to buy, buy, buy, often to the detriment of our health, the environment, our finances, and our originality, it should at least be on a level playing field with us. The tools available to their disposal become more and more powerful, and while we have realized some small gains (such as ubiquitous Internet connectivity, enabling us to communicate more effectively), our own faculties as individuals simply cannot compete.

      And that's why I don't like the idea of this...

    7. Re:They've done this since the beginning by Yottabyte84 · · Score: 1

      You can opt out of TiVo sharing your viewing habits. I did. I have a hacked unit, and I can tell that it's being respected.

  10. TiVo can make life better for us by yagu · · Score: 4, Insightful

    I think an end result (and to some an unexpected result) is TiVo can make life better for everyone with this "service". I've always been a huge fan of TiVo, since they arrived on the scene, so forgive some obvious bias.

    How can they make it better? Tivo can supply information to providers of content, and advertisers more valuable than any surveys or polls. Tivo can give real time info (rolled up) of what and how viewers watch their show (and ads). An end result would (potentially) be eventual extinction of really annoying and bad ads... by dint of the fact noone watches them when given an opportunity to skip.

    The same goes for content... if noone records a show, or watches it on Tivo buffer, its well earned demise can be accelerated.

    Tivo demonstrated just how granular their data are by their disclosure that the Janet Jackson "clip" was the most replayed segment of the Super Bowl... wth? they actually know down to a few seconds of snippets.

    Yeah, there may be privacy issues there... but there are privacy issues everywhere, even when there were (are there still?) Nielsen families. My gut tells me there isn't too much interesting in viewers habits other than what they're watching and how much of they're watching. The game is about making money and selling product.

    Tivo finally gives the providers feedback that I'd wished for years ago... immediate, and absolute.

    1. Re:TiVo can make life better for us by VidEdit · · Score: 1

      "An end result would (potentially) be eventual extinction of really annoying and bad ads.."

      This presumes a simplistic senario: that we skip bad ads and watch quality ads. This false dichotomy is a misunderstanding of the options that advertisers and media companies may choose to use. The research data could result in more static and boring ads that still can be read while in fast forward mode or more ads superimposed over the regular programing the way that shows are now obnoxiously promoed. You might also get more Tivo driven ads during fastforwarding. Additionally, now that Tivo is becoming more and more of an insider and less of an upstart the data they sell could lead to Tivo selling out and prohibiting the fast forwading of ads, either totally or selectivly. Tivo could even sell UOP's to advertisers for certain shows and blocks.

      It would be a grave mistake to presume that more feedback for advertisers will benefit Tivo users. To presume so would be to presume that Tivo and advertisers have consumers best interests in mind even though there is absolutely no reason to believe any such thing.

      --
    2. Re:TiVo can make life better for us by zurmikopa · · Score: 1

      "The same goes for content... if noone records a show, or watches it on Tivo buffer, its well earned demise can be accelerated."

      I wonder if networks would actually look at the popularity of the show, itself, or if they would look at how often the ads associated with that show were watched when determining if they should keep it around.

      If it were the latter, then not only would the show have to be good, but the ads associated with the show would have to be good for it to survive.

    3. Re:TiVo can make life better for us by zakezuke · · Score: 1

      How can they make it better? Tivo can supply information to providers of content, and advertisers more valuable than any surveys or polls. Tivo can give real time info (rolled up) of what and how viewers watch their show (and ads). An end result would (potentially) be eventual extinction of really annoying and bad ads... by dint of the fact noone watches them when given an opportunity to skip.

      Or...

      They make a connection between what shows people skip ads for, and stop buying ad time on them. The shows you Tivo might be a death sentance.

      While on the one hand, I appricate the fact that ratings are important, but on the other I don't want to release a high level of detail about my viewing habbits.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    4. Re:TiVo can make life better for us by digitig · · Score: 1

      The same goes for content... if noone records a show, or watches it on Tivo buffer, its well earned demise can be accelerated.

      Ah, you mean that high quality niche programmes can be more effectively eliminated, and we can move more rapidly to a paradise of homogeneous lowest-common-denominator pap? Gosh, I can hardly wait!

      --
      Quidnam Latine loqui modo coepi?
    5. Re:TiVo can make life better for us by Reziac · · Score: 1

      Several replies make good points about how such data could be misinterpreted, but remember, many companies that evaluate such data have DECADES of experience at this, and are not so easily fooled.

      Frex, if a particular user skips ALL commercials, their data will not be considered at all.

      Likewise, ad agencies are not complete fools. If everyone who watches one particular show skips a certain ad, that produces the valuable information that this show's demographics aren't what they thought. Maybe they change the advertising associated with the show; maybe they change the show.

      --
      ~REZ~ #43301. Who'd fake being me anyway?
  11. Old news by milesy20 · · Score: 2, Interesting

    TiVo has long since confirmed this was a practice since delivering that Janet Jackson's infamous Super Bowl "wardrobe malfunction" was the most replayed event in TiVo history.

    --
    ~ milesy20
    1. Re:Old news by Technician · · Score: 1

      Maybe the advitisers will get the idea most people don't want to watch re-runs several times during one program. Put out new stuff. That's how the superbowl ads get watched. Nobody buys a slot and runs an old ad. Nobody buys 15 slots and runs the same ad again and again. People skip ads because they are re-runs. They've seen them and are ready to get back to the content. The collateral damage is since most ads are re-runs, it is assumed most upcomming ads are also re-runs and are auto skipped.

      It's like maybe a $20 bill got dumped in the trash by accident, but most people don't wast the time digging though bags of disposable diapers just to check. Stuff in the dump is assumed to be trash. Most programs have heaps of same old discarded advertisements (re-runs) not worth the time to dig through.

      I'm not even going to watch the superbowl this year. I'll just catch the new ads online. They are always posted.

      --
      The truth shall set you free!
  12. Danger of abuse by kebes · · Score: 4, Insightful
    From TFA:

    "I promise with my hand on a Bible that your data is not being archived and sold," said Todd Juenger, TiVo's vice president and general manager of audience research and measurement.
    Well that's a very nice promise, but what it misses is that the danger of abuse is a very good reason to avoid something, even if you know no abuse of the system is occuring at present. While this VP can make promises right now, he cannot guarantee that at no point in the future will these techniques be used against customers. TiVo might change their policies, or get bought-out by someone else. Moreover, by building the infrastructure to monitor their customers like this, they are creating an avenue for attack.

    This attack may come from someone who cracks the system and uses it to spy on others, or the attack may come from law-suits which (for whatever reason I can't currently imagine) demand that TiVo turn over records of what a particular person was watching. Or maybe this attack will never come.

    I would argue that avoiding these kinds of systems is not paranoid... moreover I would argue that avoiding them is necessary. Do not let yet another system be co-opted to monitor you! Even if it is 'for a good cause' (and I'm not convinced that advertising is 'a good cause') it can eventually be used against you.

    In short, I'm just going to add this to the list of reasons I prefer MythTV. My device, my control, my privacy.
    1. Re:Danger of abuse by Compholio · · Score: 1

      This attack may come from someone who cracks the system and uses it to spy on others, or the attack may come from law-suits which (for whatever reason I can't currently imagine) demand that TiVo turn over records of what a particular person was watching. Or maybe this attack will never come.
      You mean like the government deciding that some things are inappropriate to watch and they want a record of what you've been watching? They do the same thing already with books if they think you're a "suspicious" person.
    2. Re:Danger of abuse by kfg · · Score: 1

      While this VP can make promises right now, he cannot guarantee that at no point in the future will these techniques be used against customers.

      Virtue is not hereditary. - Thomas Paine

      KFG

    3. Re:Danger of abuse by NormalVisual · · Score: 1

      I'm just going to add this to the list of reasons I prefer MythTV. My device, my control, my privacy.

      And a automatic commercial-skip function that works remarkably well. ;-)

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
    4. Re:Danger of abuse by Anonymous Coward · · Score: 0

      Why the fuck would someone crack the system and spy on your viewing habits? I can only imagine the information being useful to marketing companies and would they really take the risk of involvement in illegal activity for something that would only provide them a small benefit?

      I prefer MythTV over Tivo anyway because it gives me more control/flexibility and I don't need a subscription to use it.

  13. How will they ever know people are REALLY watching by Cutting_Crew · · Score: 1

    so even if someone doesnt have TiVO and they dont flip the channel on commercials how do they still know that people are REALLY watching? for all they know people could be out of the room, talking on the phone, taking a dump or reading the paper or book while putting the commercials on mute.

    about people that have TiVO, why is TiVO allowing the advertisers to know when people do this anyway? how much money does it take to buy TiVO and its initial rules of total privacy by the viewer?

  14. Remember Janet Jackson? by drawfour · · Score: 1
    FTA:

    TiVo's potential to monitor (and embarrass) millions of people was made clear in 2004 after Janet Jackson's right breast made a surprise appearance during the Super Bowl halftime show.
    It shouldn't come as any surprise that three years later, they're finally selling that information. The surprising thing is that it took them this long to decide to sell it. This really isn't any different than the Nielsen rating. Actually, TiVo can replace the Nielsen rating because that uses rough estimates of # of households, # of TVs per household, and surveys that, while they might be representative of the viewing population, are nowhere near exact. TiVo can knows how many active subscribers it has and can determine very accurately what each of those TiVo boxes is viewing/recording/skipping around.
    1. Re:Remember Janet Jackson? by markhb · · Score: 2, Insightful

      TiVo can knows how many active subscribers it has and can determine very accurately what each of those TiVo boxes is viewing/recording/skipping around.
      But that self-selected group of subscribers is probably not statistically representative of the broader viewing public. Nielsen Media has spent years working on exactly that question.
      --
      Save Maine's economy: write stuff down. All comments are exclusively my own, not my employer.
    2. Re:Remember Janet Jackson? by value_added · · Score: 1

      This really isn't any different than the Nielsen rating.

      Except that they don't pay the Nielsen viewer anything?

      Or that the Nielsen, Arbitron, etc. respondent willingly agreed to provide information on their viewing, listening habits?

      Or maybe that the folks at Nielsen provide a clear and unambiguous privacy policy"?

    3. Re:Remember Janet Jackson? by mdfst13 · · Score: 1

      But that self-selected group of subscribers is probably not statistically representative of the broader viewing public. I'm not sure that that's true. According to http://www.clickz.com/showPage.html?page=3623007 -- 12% of households have a DVR. Sure, there's skew there, but if anything, it's a good skew. DVR owners:
      1. Have enough money to afford a luxury like a DVR.
      2. Actually purchase said luxury.
      Isn't that the advertiser friendly demographic? Has money and wants to spend it on the latest labor saving toys?

      Nielsen has the reverse skew. It requires people to be willing to accept the inconvenience of an outside service that brings them no individual benefit. This skews *away* from the advertiser friendly demographic of people willing to spend money to reduce time wasted. Also, Nielsen gets confused by technology. If you record a show to watch later, that's more work to count. By contrast, TiVo is the technology; what they count is the use of the technology.

      Further, TiVo collects data that isn't in the plain vanilla Nielsens. For example, do you fast forward the commercial? The Nielsen equivalent is getting up and going to the bathroom. They can only track that by survey. People lie to surveys (I watch all the commercials during my favorite show) or simply do not bother to fill them out correctly (aren't you supposed to mark the bathroom break? I can't find the pen; I'll get it later).
  15. ahhh this is old by SQLz · · Score: 2, Insightful

    This has been part of Tivo's business plan since the beginning.

  16. Titan TV too? by Mspangler · · Score: 0, Offtopic

    Elgato's eyetv uses titan TV to schedule recordings. So when I click on the record button, not only do they send the "record this" information back to my mac mini, they also have a clicks worth of information to sell. Much more reliable than a Neilson rating, but not as inclusive since it misses what we watch live.

    I hadn't thought of it before, but it makes sense.

  17. OpenCable by Doc+Ruby · · Score: 5, Interesting

    A court just blew the cableTV proprietary platform bundle wide open: TV decoders are now open to outside vendors/deployers, starting July 1, 2007. That means that complete "cable cards" will become much cheaper, and that really cheap HW will send the raw data to PCs to be decoded in SW, which can be F/OSS.

    The cable TV network just became a lot more like an internet, and the Internet just became a lot more like a TV network. For those working on it ourselves, anyway.

    So when does MythTV make TiVo look like the Web made AOL look?

    --

    --
    make install -not war

    1. Re:OpenCable by Cyraan · · Score: 1

      Oh wow, I hadn't heard about this. Thanks for the heads up, the FCC almost seems slightly less worthless now.

      --
      "Men never do evil so completely and cheerfully as when they do it from a religious conviction." - Blaise Pascal
    2. Re:OpenCable by markhb · · Score: 1
      From the linked article: Count me in this group

      Others sniff that it's an unnecessary remedy for a problem that doesn't exist.
      From the earlier articles on this, I hadn't realized that my cable company is going to be banned from supplying the current models of set-top boxes. What a complete pain in my ass. TV is at the top of my list of things that should be as much like a toaster as possible.
      --
      Save Maine's economy: write stuff down. All comments are exclusively my own, not my employer.
    3. Re:OpenCable by Kaenneth · · Score: 1

      Interesting Timeline there; one of Vista's key features is CableCard support, which is awfully hard to support when the cable companies keep dragging their feet.

      (along with IPv6, which is finally moving along)

    4. Re:OpenCable by Anonymous Coward · · Score: 0

      As someone paying $6.99 per box per month with no choice in the matter (short of getting satellite), it is certainly a problem that exists for me.

    5. Re:OpenCable by Doc+Ruby · · Score: 1

      There is no way that cablecos will actually stop bundling their own profitable (especially when rented) settop boxes with their service. Theis ruling sets the bar high enough that the inevitable cableco weaseling will still ensure that competitors have access to the "last meter".

      Unless of course the Republican FCC's last ditch effort before the new Democratic Congress replaces them to deliver the reasonable rule wrapped in a "poison pill" of draconian overreach succeeds. Tie up the "controversial" extreme rule in court for years, then get it thrown out or discarded whenever cablecos either get their Republican lackeys back, or bribe the Democrats to to do it instead.

      But in the meantime, July is looking pretty hot. If it takes longer than August for cablecos to get an injunction to stop this ruling, then the genie will be out of the bottle, and the momentum hard to stop. Especially in foreign countries, like China, Korea and Singapore, which would then just kill American tech right when we ourselves got the next, biggest wave rolling.

      --

      --
      make install -not war

    6. Re:OpenCable by Anonymous Coward · · Score: 0
      So when does MythTV make TiVo look like the Web made AOL look?

      Probably never. TiVo makes MythTV look like ReactOS.

    7. Re:OpenCable by DogDude · · Score: 1

      The cable TV network just became a lot more like an internet, and the Internet just became a lot more like a TV network.

      Not really. You're STILL paying your cable or satellite provider to watch commercials. It's very easy to use the Net and not be subjected to advertising. Anybody who *pays* to watch commercials is a sucker.

      --
      I don't respond to AC's.
    8. Re:OpenCable by Doc+Ruby · · Score: 1

      A decoder that collects cableTV content from the TV network, and sends it to everyone's settop boxes over their Internet connection is the end of segregated TV ads. By 2010, all ads will be product placement, multiplexed with the content rather than time-division. And probably clickable. Along with a new wave of "involuntary" ads and microtargeted spam following you everywhere, calling you, subscribing you to opt-outs...

      --

      --
      make install -not war

    9. Re:OpenCable by Anonymous Coward · · Score: 0

      That statement is obviously complete crap. MythTV aint perfect but it is very nice to use and works well for me. However until someone puts MythTV onto a STB, MythTV will only be used by geeks, because:

      1. MythTV is very time consuming to set up, but worth it especially if you are a geek who like configuring all the different options (like me).

      2. The hardware is usually more expensive than a STB unless you just happen to have an old PC that is quiet enough and also has a TV out.

    10. Re:OpenCable by Anonymous Coward · · Score: 0

      You're a sucker, DogDude. A sucker of dog cock.

  18. This distinction is wrong by Anonymous Coward · · Score: 2, Insightful

    "The article mentions the possibility for privacy abuse, but with this application of technology Tivo is not providing access to what any one individual user watches via the service."

    This distinction is wrong. Anonymity and privacy are two completely separate concepts. A person's privacy can easily be abused even if his data is kept anonymous. Most people understand information being kept "private" to mean used only for the limited purposes for which they disclosed it, and not re-disclosed in any manner, anoymous or otherwise, unless they agree.

    The reason for this is obvious - even anonymous data can be used against you in a manner which is adverse to your own interests. Do you really think Tivo is using this data to help people or further those people's interests? No, Tivo is trying to use this "anonymous" data in a way which is at odds with their users' interests - trying to figure out how to defeat any given individual's commercial-skipping, for example.

    Please don't confuse anonymity and privacy. De-identified data can still be used in many ways which are adverse to your interests.

  19. Then why am I paying them? by rsmoody · · Score: 1

    If this is the case, why the hell am I being charged for the service and then they are selling my watching habits? I smell MythTV, anyone else smell that? I really despise companies double dipping, WOW for instance, pay for the game AND pay to play it, WTF? You get one or the other, not both! TiVo will probably be getting fired from my household here pretty soon. The only way to get these companies to notice is to hit them in the only place they notice, the pocketbooks. How about they first ASK nicely to sell my watching habits, and then give me a fracking discount on my bill for helping them out?

    --
    45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    1. Re:Then why am I paying them? by Anonymous Coward · · Score: 0

      I've always kinda wondered why people pay a monthly fee for tivo anyway. I mean, once you buy the hardware they don't really do anything, do they? Well I suppose they do... they collect data on your viewing habits... but I can have people do that to me for free, I wouldn't pay for it monthly!

      MythTV for the win indeed.

    2. Re:Then why am I paying them? by Ankur+Dave · · Score: 1

      You pay them for the programming information---the TV Guide for the TiVo. I know, it's really a ripoff, but TiVo Just Works, so it's worth it to a lot of people.

  20. An idea... by Anonymous Coward · · Score: 1, Interesting

    Can we do this with MythTV, on a voluntary basis, but WE get the cash?

    1. Re:An idea... by NormalVisual · · Score: 1

      That's actually a very appealing idea, but I suspect the number of us Myth-ers is small enough to be statistically insignificant, and wouldn't result in enough money per participant to make it worth the effort.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
  21. I by denbesten · · Score: 2, Interesting

    Tivo must make three groups happy: Stockholders, Customers and Broadcasters. It seems like collecting and selling statistical information can't help but to improve the mood for the least-happy group -- the broadcasters. Having a way to easily survey 20,000 random households to determine which super bowl ads were the most liked (e.g. played more than once per Tivo), determining if people are skipping or watching opening credits to shows, and determining how many people "bail out" in the middle of a new show are all feedback that may help the broadcasters learn that Tivo is not all evil. As a customer, my biggest privacy concerns are addressed by their Privacy Policy, which clearly states that nothing personally identifiable is collected and that they have an opt-out option for even the anonymous stuff. To make me a really happy customer, I wish that they would return the life-time subscription (even if only available to broadband customers) and that they would figure out how to turn a profit, so that I can be sure that my current Tivo does not someday turn into a boat anchor.

    1. Re:I by Lithdren · · Score: 1

      You have the ability to make the following happy:

      Stockholders
      Customers
      Broadcasters

      Pick 2.

      Sound familiar?

  22. Please, please, PLEASE pay attention to my habits! by Anonymous Coward · · Score: 0

    "Wow, most of our viewers fast-forwarded past all 8,064 erectile dysfunction commercials this month but watched quite a few of the video game related ones."

    And make some advertising decisions based on that data.

    Christ. Enough already.

  23. Typo by flyingfsck · · Score: 1, Troll

    Typo: 'In Soviet America...' There, fixed for you.

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
    1. Re:Typo by sokoban · · Score: 0

      Typo: 'In Soviet America...'There, fixed for you. In Soviet Russia, Slashdot comments fix you!
      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0 is the magic number.
  24. dupe story? by mblase · · Score: 1

    From July 2006: TiVo to Measure Ad-Skipping

  25. I agree, but... by Anonymous Coward · · Score: 0

    BEAR DOWN!

    That's all I gotta say.

    GOOOOOOO BEARS!

  26. Amazing how you are all missing the point - HRM by unassimilatible · · Score: 2, Interesting

    That stands for Hardware Rights Management. TiVos (series 2 and above) are paperweights without this endless subscription "service." As much crap as everyone here gives Microsoft, at least Linux is an option to make PC hardware bundled with Windows operable. TiVos are so locked down via hardware that they are virtually uncrackable and useless without the TiVo extortion payments. Go on the TiVo forums, and all the sheep there call you a thief for merely wanting to use your TiVo without the "service," even as a push-to-record DVR. TiVo has all the sheep fooled into thinking their eternal fees are justified for the privilege of using hardware that the end user bought and owns! Imagine if Microsoft - or GM - tried locking up your hardware (including locking out linux) if you didn't pay an eternal license fee!

    --
    Slashdot "libertarians": Small government for me, big government for those I disagree with. -1, I disagree with you
    1. Re:Amazing how you are all missing the point - HRM by Manchot · · Score: 1

      TiVo has all the sheep fooled into thinking their eternal fees are justified for the privilege of using hardware that the end user bought and owns!

      For one thing, Tivo doesn't sell the hardware without the subscription any more. It's considered to be one product. For another, even when they did sell them separately, the cost of the hardware has always been heavily subsidized by Tivo, and the end user would end up paying for a fraction of the manufacturing costs. Therefore, I think it's a stretch to say that the end user actually "owns" the device. And before you fault Tivo for not fully selling the hardware to its users, remember that they did: a lifetime subscription was essentially a method for fully purchasing the Tivo, and the total cost of the hardware and a lifetime subscription is a lot closer to the manufacturing costs than the cost of the hardware alone.

    2. Re:Amazing how you are all missing the point - HRM by Anonymous Coward · · Score: 0

      Imagine if Microsoft - or GM - tried locking up your hardware (including locking out linux) if you didn't pay an eternal license fee! People who sell strictly goods (like GM) can't get away with this, but they'll try with packages like warranties. Look at stores like Best Buy and Circuit City - they're always pushing their 3-year warranties on you because it keeps the money flowing, only that's all in one up-front chunk. The reason companies like GM aren't doing this now is they're using the free xx,000-mile warranties as differentiators in a relatively stagnant market.

      As for Microsoft, it's coming, and Microsoft has already told us. We've had plenty of hints that a subscription model for software is on its way down to the consumer market (this already happens for major corporate software deals), and in a major way. In recent interviews, Bill Gates has responded to questions of "what's next" after Vista by hyping up Microsoft's "Live Services" model where all your data will be stored online and accessible from any internet-enabled workstation. I doubt this will be a free service, unless some other major player steps into the game.

      This is why the Microsoft-Google battle is going to be an interesting one to watch - Google seems to be close to providing the services functionality that Microsoft is talking about offering in a few years. Microsoft wants to make subscription money, but it's going to be tough if someone else offers the same thing for free. Unless Microsoft can lock down the service to work with their software only. My guess is that the best call for Google (if marketshare is the ultimate goal, but I doubt it is) would be to allow maximum Microsoft Office interoperability with their service - allow people to save directly to Google from inside Word, PowerPoint, etc. Then people wouldn't need to lock themselves into the Microsoft solution. The same goes for .Mac. If its functionality were offered as easily as they are by a reputable company for free (and maybe with encryption), I'd probably use it. Apple is currently in the stage of locking down .Mac and Mac OS X so that they only work easily and well with each other because, inevitably, Apple wants in the subscription money game as well.
    3. Re:Amazing how you are all missing the point - HRM by LurkerXXX · · Score: 1

      If you do either MS or Google in a subscription model (even for free), I think you are crazy. Why would I ever want my documents or apps hostage to any changes to the software/service-model that those companies decide to make. I always want my software local so it always works, and to store my own documents. If MS goes to subscription only, I'll do the best I can to move everyone I know to OpenOffice, so that they can keep their own documents and apps secure and available.

  27. This is brilliant! by 2008 · · Score: 5, Funny

    "...selling data on what parts of broadcasts people are rewinding for review..."

    This can only result in more nudity on TV. Woohoo!

    OK, it'll be naked people holding pepsi bottles, but what the hell. Maybe they could do something with them, hint hint.

    --
    I quit!
  28. re: "Why do you think loyalty cards exist?" by VidEdit · · Score: 1

    "Please note, that the supermarkets do exactly the same thing. Why do you think loyalty cards exist?" They can try, but I can get an anonymous loyalty card. Just be careful what name you put on it because the checkers always try and thank you by name. You really don't want to choose a bad name and hear, "Thank you Mr. Dumbsh*t" every time you use your discount card... Try getting an anonymous account with your Tivo subscription. It would be a lot harder. Besides Tivo is even worse in one sense, it monitors you in real time, all the time. However, monitoring by anyone is bad in my book. the fact that your supermarket is spying on you is hardly an argument that the practice should be expanded or is desirable for consumers.

    --
  29. Google by Anonymous Coward · · Score: 0

    Isn't this exactly the same as what Google has been doing for years? Of course marketers like to know what's popular and what's not. What's wrong with that?

  30. What do you expect? by stickb0y · · Score: 5, Insightful

    Oh come on. Everyone with a TiVo (and even those without) should know that TiVo collects this type of anonymous, aggregate data. Haven't they done that since the beginning? Did you really think they wouldn't provide that data to third parties?

    And frankly, I think it's a good thing. You guys bitch and moan when your favorite TV shows get cancelled because the Nielsen families' interests aren't representative of your own. You guys bitch and moan about advertisers not making more interesting commercials. Well, here you have TiVo, making geek-friendly devices collecting television data about shows and commercials that tech enthusiasts actually watch, and now you guys bitch and moan about that too.

  31. The year 1999 just called... by RebornData · · Score: 1

    ...it wants its "news" story back.

    -R

  32. Good! by Orig_Club_Soda · · Score: 0

    I think they should record even more data than that. As long as they dont sell individual identities.

  33. So non-free is goods for you! by twitter · · Score: 0, Offtopic

    ... it's good for TiVo to have another revenue stream and a way to keep networks and advertisers happy, since generally the content providers have been working pretty hard to fight against DVR.

    Don't forget how vital this kind of feed back is for producing quality advertisements. If it were not for digital restrictions that force you to watch and evaluate ads, people on Madison Avenue would be so far out of touch that you might describe them as having their heads shove up their ass. The ads would surely suck much worse. See? Aren't you glad that you are not really in control of your recorder, that you are forced to watch advertisements? What a great deal for the $250/month you pay your cable company. A DVR that's not a DVR but more like a pay per play juke box from hell. I mean, when you can just watch what you pay for instead of whatever is being broadcast, 90% of your advertisement watching goes out the window. A free DVR that could skip advertisements all together would eliminate the last 10% and and and that would be terrible. Think of the quality messages you will be missing. Isn't that why you pay for cable TV? I know it's why I don't.

    --

    Friends don't help friends install M$ junk.

  34. More cleavage on primetime by Anonymous Coward · · Score: 0

    So if I fast-forward through commercials but pause /slo-mo on hot chicks - and they modify the sales pitch to give me more of what I want - how is this a bad thing?

  35. ...and the next application of Tivo tech? by nigelo · · Score: 1

    "but with this application of technology Tivo is not providing access to what any one individual user watches via the service."

    --
    *Still* negative function...
  36. No, it isn't by Rix · · Score: 1

    If the data "belongs" to anyone, it belongs to the viewers.

    1. Re:No, it isn't by TapeCutter · · Score: 1

      Always, always, always, read the contract!

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
  37. Old News by Alvin_Maker · · Score: 3, Informative

    This is old news. It is also very easy to opt-out. Just call Tivo customer service (1-877-367-8486) and let them know.

  38. Duplicate article by ptomblin · · Score: 3, Informative

    I know that the collective memory of the Slashdot moderators is less than a day, but this story came out during the 2004 Superbowl:
    http://yro.slashdot.org/article.pl?sid=04/02/03/18 31222

    --
    The next Cmdr Taco duplicate will be ready soon, but subscribers can beat the rush and see it early!
  39. Nielsen families... by Rix · · Score: 1

    Explicitly (as in, not in the small print on a piece of paper hidden in some packing material) agree to have their data shared, and further, they're paid for it.

  40. Sexual Content by Normal+Dan · · Score: 1

    Maybe they will realize people rewind and watch scenes with sexual content in them. That means we'll finally have more sexual content and less violence. Yay!

    --
    A unique way to learn a language: http://languageloom.com
  41. Follow the Money. Data Mining! by promodog · · Score: 2, Informative

    I am sure data mining was a thought out revenue stream that TiVo had planned since it's inception.(One reason I never bought one.) Once a critical mass hits it's Tivo's usage, TiVo can sell on going, up to date statistics- Ratings better than Nielson. TiVo didn't build these only to make our lives easy. Follow the money.

  42. this is called ratings. by DragonTHC · · Score: 2, Informative

    I support tivo doing this. as long as it's not personally identifiable information.
    maybe fox wouldn't have cancelled firefly had they known how many people actually watched it.
    I also like that they provide info on commercials.
    this is the first time, I believe, outside of focus groups that companies have feedback on their commercials.
    I personally skip every commercial I can.

    --
    They're using their grammar skills there.
  43. I'm all for it by code+shady · · Score: 1

    Anything that could actually improve the quality of ads is a plus in my book.

    Also, I don't have a tivo, so that helps.

    --
    Look out honey cause I'm usin' technology
    Ain't got time to make no apologies
  44. no good reason by creativeHavoc · · Score: 1

    i see no good reason for paying monthly fees for a company to give your information away. Using a crap computer and somthing like BeyondTV you get to watch everything from normal cable to free HDTV... that's more what I am for. Enjoyed it every since i got it.

    --
    insight through the mind
    1. Re:no good reason by Quiet_Desperation · · Score: 1

      But then you favorite shows get cancelled because your viewing habits go unnoticed.

    2. Re:no good reason by creativeHavoc · · Score: 1

      well i admittedly do not know how tivo does everything, but if i tell beyondTV i was to record shows X and Y, i choose "all new, all, etc" so say i choose "all new" and X and Y come on at the same time, it chooses the one i like more. On top of that, it will look for the other one showing again later, perhaps on a new channel.

      --
      insight through the mind
  45. Speaking With Actual Knowledge About the Subject! by wahini · · Score: 5, Interesting

    As someone who has owned a Tivo since about 6 months after they first came out. I was told from day one that they would collect data anonymously on me IF I did not opt-out. Now, I thought very seriously about this issue at the time. I normally opt-out of this kind of stuff but Tivo is one of the LEADING examples of hacker friendly companies selling consumer electronics products. I decided that I wanted to support their business plan since thanks to their hacker friendly policies I was able to upgrade my tiny 14 hr Tivo to an 80+ hour Tivo by myself. At any time before, now, or in the future Tivo could download code to detect and disable my hacked Tivo but they don't because they think differently than 99% of the other companies out there! I think they deserve some F***ING RESPECT & SUPPORT for being a company that is hacker friendly.

    Remember this is not Sony root-kitting your PC, this is Tivo letting you hack the system they sold you. Not only that, I can only think of ONE other company (Garmin for my GPS) that continues to give me both bug fixes and actual enhancements to a product which is so old. I happen to have a lifetime subscription to Tivo, back from day one, when it only cost $150 and the only money they have made off of me since is from this anonymous data that I voluntarily allow them to collect! Tivo astonishingly, given the quality of their product and hacker tolerant policies, still isn't a highly profitable company. Maybe, the other 99% of the companies have it right economically - screw the hackers - but I think we should give credit to those who dare to challenge the established ways of treating customers. Suing your customers and root-kitting their computers is what we should be opposing not collecting anonymous data with full disclosure and an opt-out option.

  46. OMG! They're trying to make money! by JacksBrokenCode · · Score: 5, Interesting

    Tivo isn't talking about all the people who forked over cash for Tivos and pay an over inflated monthly subscription.

    If you chose to go with MythTV or Freevo instead of TiVo, your hardware cost will probably be much higher than an off-the-shelf TiVo unit. So yes, TiVo customers have "forked over cash" but they probably forked over less cash than they would have for an alternative system.

    As for the subscription price being "over inflated": $13 per month is just under $.45 per day. Is 2 quarters a day really an over-inflated price for a service that automates recording my favorite shows and allows me to fast-forward commercials that I don't want to watch? (Usage data will reveal that I tend to watch the Geico "cavemen" commercials.) Yes, that's infinite magnitudes more expensive than a free service like XMLTV but realistically it's not a horribly expensive amount to pay. If you can't spare $.45/day then you probably can't afford a PVR to begin with.

    Yes, I'm a TiVo user and I'm quite content with the service and the price. At the end of the day I don't care if they look at my usage habits because I hope that the companies will finally realize which ads suck-ass. If the big-brother syndrome gets to the point where someday a company won't hire me because The Great Database says I watched too much Aqua Teen and not enough CSPAN... I'll cross that bridge when I get there.

  47. This is old news by Quiet_Desperation · · Score: 1

    This gets reported every few months. The moonbats start worrying about the MIB breaking down their door while clearer minds welcome their vieiwing habits mattering for a change, rather than the army of mental patients who have Nielson boxes in their homes, or whatever they use nowadays.

    One thing I'd like is the ability to vote thumbs up or thumbs down for commercials. It would be a moderation system for ads. Think of it! Bad, annoying ads would be modded into oblivion. That fartsucking Dell dude would never have been famous. It would be utopia! :)

  48. Re: Me Too by tengu1sd · · Score: 2

    Tivo has never hidden their desire to collect and resell data. They tell advertisers what commercials people watch, which SuperBowl clip gets replayed over and over again, and have started to provide data feed to the Neilsen ratings people. Think about about this, what you watch on Tivo can feed into ratings decision machine. I'm also a lifetime subscriber and take advantage of the ability to download and move recordings around. I know I could do this myself, but being able to put a remote in the hands of a 10 year old, or my wife and just have it work tm makes it all worthwhile. Tivo is in business to return something to their shareholders, as long as they make a reasonable product I hope they stick around. This isn't news to anyone who's looked a a setup screen or user guide. It's not like they're changing a privacy policy to squeeze a few more dimes out of each user.

  49. One Dollar by angelwalkwithme · · Score: 1

    We were selected as a Nielsen family Pre-Tivo. They sent a letter in the mail and a log-book, and they even sent a crisp brand new dollar for your participation. It felt like power because the TV shows that I was watching were going to remain on TV and the advertisers for those TV shows were going to profit. Anyways, it's not particularly strange that this TV watching data is being researched and you could hardly argue that the effects are more than benign. The difference here clearly is that now the users aren't going to be able to volunteer that data, and Tivo is going to be the one to profit by intercepting the Nielsen ratings and saying "wait I have the data right here, you don't need to pay Nielsen."

  50. Sleeping patterns... by MavEtJu · · Score: 1

    and what commercials they are skipping.

    Out of this information they also determined the time that people sleep in front of the television:

    - 100% commercial skipping: awake
    - 0% commercial skipping: asleep

    Other values were not registered.

    --
    bash$ :(){ :|:&};:
  51. I think TiVo is doing a Good Thing by B2K3 · · Score: 1

    I'd rather have advertisers learn what makes advertising entertaining to watch than have them try to strong-arm TiVo into forcing me to watch ads.

  52. Duh - want fries w/ that? by Anonymous Coward · · Score: 0

    What's the big surprise? Giving media planners and buyers a larger sampling pool is just expected for VOD and TiVO-type tools, isn't it? Just think what we'll be able to do once you get a cell phone w/ GSM so I can offer you ads for fast food at a franchise _near you_ around lunch based on your demographic data. I'm just waiting for better personalized, interactive advertising creative on your VOD/TiVO based on that information. Mmmmm... commercial goodness.

    "Hey, Dave. You like games. Did you know Burning Crusade is out? Want to buy it right now? Click here to authorize a purchase."

  53. Re: They can do what ever they want later by VidEdit · · Score: 1

    "Which part of not-tied-to-personal-accounts are you not getting?"

    The part where they say they aren't doing it now but don't make a binding irrevocable promise not to in the future. The only way to completely insure that private data doesn't get misused (say, for example, desegregated) is not to collect the data in the first place.

    Just because the current management says they won't collect individual viewing habits doesn't mean that tomorrow's management will have the same position, nor any company that may purchase Tivo in the future. In fact, I'm not even sure if there is a way they can promise not to use the data that is fully binding on a company that purchases Tivo. So, the easiest, safest solution from a consumer perspective? Respect the fact that Tivo **owners** and **subscribers** are your customers, not media comanies. Once you do that, there is absolutely no reason to collect any data and sell it to outside companies.

    --
  54. Boring Snoring... by Anonymous Coward · · Score: 0

    Please move along..

  55. Time to pirate people by Anonymous Coward · · Score: 0

    It's shit like this that pushes people to piracy.

  56. Um...so? by davmoo · · Score: 1

    Anyone who thought TiVo is *not* providing data to advertisers is an idiot.

    --
    I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
  57. They wan't it both ways... by VidEdit · · Score: 1

    Media companies and Tivo owners do not have the same interests. If Tivo starts catering to media interests it is not likely to be a "win, win" situation: Tivo owners want to skip ads. Media companies want you to watch them. These two interests are opposite.

    "for the subscription price being "over inflated": $13 per month is just under $.45 per day."

    Um, I can get a month of full internet access for that. Or a month of basic cable. Does the database Tivo supplies cost anything near $13 per subscriber/mo? How about a few pennies per subscriber. Seeing as how I can look up shows for free on ad supported sites, its pretty clear that the schedule doesn't cost that much to make when divided per suscriber. Just a guess, but I'd say the mark up for the subscription service is around 10,000%--and that's still not enough of your money for them. Nope, the not only want your cash, they want you. By selling your viewing habits, they are collectively pimping out their customers to the media companies Tivo now calls its "clients."

    So, you love your Tivo. But will you love it as much when Tivo ads more menu and fast forwarding ads? When they start enforcing the DRM that is now built into your Tivo? What Tivo's new "clients" want and what you want are different and those differences will become more apparent as Tivo gets closer and closer ties with the media companies. You may eventually regret not opposing the gradual erosion of Tivo's retail customer focus as your Tivo becomes less and less made for you and more and more made to the media companies whims and desires.

    --
    1. Re:They wan't it both ways... by JacksBrokenCode · · Score: 2, Insightful

      Media companies and Tivo owners do not have the same interests.

      Agreed, but finding equilibrium is important because if the equation becomes too lopsided the companies disappear (less content) or the viewers disappear (less marketable population). Neither situation is a truly good thing.

      Um, I can get a month of full internet access for that. Or a month of basic cable. Does the database Tivo supplies cost anything near $13 per subscriber/mo? How about a few pennies per subscriber. Seeing as how I can look up shows for free on ad supported sites, its pretty clear that the schedule doesn't cost that much to make when divided per suscriber. Just a guess, but I'd say the mark up for the subscription service is around 10,000%--and that's still not enough of your money for them. Nope, the not only want your cash, they want you. By selling your viewing habits, they are collectively pimping out their customers to the media companies Tivo now calls its "clients."

      Sure, you could get a dial-up ISP for that cost, but I sincerely doubt you can get basic cable for that price (any links?). You could look up shows for free on ad supported sites and then manually program a recorder - or the TiVo unit can automatically download the listing and make sure that my shows are always recorded. I'm not paying $13/month for a program guide, I'm paying $13/month for the whole service package.

      So, you love your Tivo. But will you love it as much when Tivo ads more menu and fast forwarding ads? When they start enforcing the DRM that is now built into your Tivo? What Tivo's new "clients" want and what you want are different and those differences will become more apparent as Tivo gets closer and closer ties with the media companies. You may eventually regret not opposing the gradual erosion of Tivo's retail customer focus as your Tivo becomes less and less made for you and more and more made to the media companies whims and desires.

      Wrong. You seem to think that if TiVo gets worse their subscribers don't have other options. Almost every cable provider in my area has their own DVRs, there's also MythTV and Freevo. When the cost of TiVo, both subscription and "pain" from ads, exceeds the value I get from the system I can simply cancel my subscription. If enough people follow suit, TiVo would obviously have to rethink their strategy.

      Remember, as much as you hate advertisements they are the ones footing the bill for any shows you like. The measly "$13" that you think basic cable costs simply provides you access to the content. If sponsors start bailing on TV shows because they can't generate ad revenue any more, how do you think new content will be generated?

    2. Re:They wan't it both ways... by AK+Marc · · Score: 1

      Um, I can get a month of full internet access for that. Or a month of basic cable.

      The cheapest non-dial-up I can get is $40 a month. "Basic" cable is 15 channels. That's less than some markets get over the air. The next level up is $60 a month. So, for basic non-dial-up Internet and the cheapest cable choice that gives me 16 channels, I'm paying over $100. So, for that level of cost for the "basics," why do you think $13 is obscene?

    3. Re:They wan't it both ways... by Eric+in+SF · · Score: 1

      I want to live where you live! Expanded Basic (NOT digital!) + cable modem is over $100/mo in San Francisco.

    4. Re:They wan't it both ways... by VidEdit · · Score: 1

      "I want to live where you live! Expanded Basic (NOT digital!) + cable modem is over $100/mo in San Francisco."

      People are making a straw man out of my comments. I said internet access and basic cable could be had for $13/mo. I didn't say broadband or Expanded basic. My point was that you can get a lot of services that are for $13/mo that involve as much or more infrastructure than Tivo's TV schedule system and that by comparison sending a small TV schedule database to your Tivo (a trivial cost per subscriber) for $13/mo is expensive. I get TV for $13/mo, you get a tv schedule. Something is out of whack there in the pricing scheme. Oh, sure, the content on TV is ad supported but so is Tivo's service!!!!!!!

      --
  58. NEWSFLASH! by Alsee · · Score: 0, Flamebait

    Guess what? Myth boxes don't do this.
    Weird!

    -

    --
    - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
    1. Re:NEWSFLASH! by /dev/trash · · Score: 1

      I know! I kept looking for a setting.

  59. Re:OMG! They're trying to make money! by Teppic_52 · · Score: 1

    If the big-brother syndrome gets to the point where someday a company won't hire me because The Great Database says I watched too much Aqua Teen and not enough CSPAN... I'll cross that bridge when I get there.
    Well it's simple, get TiVo to record all the stuff that will get you a good job, and have a 'stealth MythTV box' in the basement for the stuff you really want to watch.
  60. Re:OMG! They're trying to make money! by Manchot · · Score: 1

    From a purely fiscal standpoint, it makes sense for you to spend that 45 cents every day. Let's assume a worst-case scenario, in which you make the old federal minimum wage, $5.15 an hour. To make up for 45 cents of your time, you'd have to skip 5.24 minutes of commercials. As a rule of thumb, about a quarter of what we watch is commercial. Therefore, if you watch more than 21 minutes of television a day, it would make sense to pay the Tivo fee.

  61. It's both by Gorimek · · Score: 1

    Both the subscribers and the buyers of this data are paying Tivo customers. Tivo is treating both groups of customers just fine.

    That they only mention one kind of customers when talking about that part of the business is not part of an evil plot. It's just how normal conversations work.

  62. Re: They can do what ever they want later by elmarkitse · · Score: 1

    This is assuming the usage habits are stored with that information, and then stripped for reporting, instead of anonomized and then stored.

    I don't know if it is either way, just noting that it would be possible to stop being a customer and not have your information compromised with new managed if they've made a habit of storing it only after stripping user information, and some of the intrepid slashdotters may be able to figure that out from their privacy policy or some such.

  63. Privacy Shmivracy... by Quixadhal · · Score: 1

    I'm sure the privacy nuts will be out in force over this, but honestly.... isn't this a good thing?

    Everyone complains about how the Neilson system is outdated and doesn't accurately reflect what even that TINY segment of the viewing public watches on their televisions. If Tivo is accurately recording what we tape, what we watch, and what we're actually paying attention to instead of what we have on while we're ranting on slashdot... that seems like a pretty good indication of what kinds of things people actually WANT to see on their TV's.

    So, if they infer from my "anonymous" data that I never watch commercials, I pay attention to BSG, Heroes, and pr0n.... maybe we'll get better programming along with our advertisements.

  64. Re:OMG! They're trying to make money! by Crusty+Cracker · · Score: 1

    I hope you don't live in Boston... if Tivo starts selling your viewing habits, they won't let you cross the bridge!

  65. Re:OMG! They're trying to make money! by Anonymous Coward · · Score: 0

    As for the subscription price being "over inflated": $13 per month is just under $.45 per day. Is 2 quarters a day really an over-inflated price for a service that automates recording my favorite shows and allows me to fast-forward commercials that I don't want to watch? (Usage data will reveal that I tend to watch the Geico "cavemen" commercials.) Yes, that's infinite magnitudes more expensive than a free service like XMLTV but realistically it's not a horribly expensive amount to pay. If you can't spare $.45/day then you probably can't afford a PVR to begin with.
    Yeah, $13/mo for the first year, under contract, during a limited offer. Why don't you mention the real price?

    It is $20 per month, or $240 per year, under contract with a monthly payment plan. Plus a $50-250 "box fee". Oops! Don't pick the HD one. That'll run you $800 for the box alone.

    None of which are as good as a $600 custom-built HTPC. You make that back within a year or two compared to TiVo. You can actually burn DVDs and record HDTV without paying ridiculous prices for the hardware. You can pay normal prices on big hard drives, instead of being marketed to as "80 hours! Woohoo!" And you can upgrade it when the time comes, without paying for it again.

    You also skip this whole mess with privacy.
  66. Re:OMG! They're trying to make money! by JacksBrokenCode · · Score: 1

    If I could mod a thread I'm currently posted in I'd give you some funny points for that.

  67. Microsoft does the same thing with XBoxes by unassimilatible · · Score: 0, Troll

    and everyone here goes apeshit when Microsoft cracks down on Linux XBox hackers.

    So I don't really own my Tivo box? That's interesting. So they can knock on my door and come in and take it? How many years do I have to pay for the service for my rights to vest? 1? 10? 100? Oh BTW, I still have the original box the Tivo came in, and there is not a damn thing on it that says that it won't work AT ALL without the service.

    The reality is I don't give a shit what Tivo's business model is, since I am the end user and not a Tivo stockholder. I am concerned with my rights. A business model is not a protectible interest via copyright, as the Lexmark case makes clear.

    Jesus, I cannot believe I am having this debate on /.

    --
    Slashdot "libertarians": Small government for me, big government for those I disagree with. -1, I disagree with you
  68. ya, but does it by Anonymous Coward · · Score: 0

    take notice when I press mute during those horribly annoying "Bob has an erection, Bob's happy smiling wife loves having her ass filled with it, look at Bob SMILE. -- INJECT YOURSELF WITH VIAGRA" commercials ? Fuck viagra, and fuck you people that buy the shit.. if your dick ain't working anymore maybe it's time to quit with the sex, just maybe your body is trying to tell you something, God Damn Fucking Sons of Bitches.

  69. Re:OMG! They're trying to make money! by JacksBrokenCode · · Score: 1

    This would probably be the wrong time to see magnetized TiVo lite-brites on bridges...

  70. I've never bought a TiVo by Rix · · Score: 1

    But I'm reasonably certain you don't actually sign a contract.

    1. Re:I've never bought a TiVo by TapeCutter · · Score: 1

      Quite a few others have posted their terms and conditions, by accepting the service you enter into a contractual agreement, signature or otherwise.

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
  71. I agree, pirate people! by Anonymous Coward · · Score: 0

    Gonna pirate me a Lucy Liu.

  72. Re:OMG! They're trying to make money! by Ecks · · Score: 1

    1/3 of the content of an average commercial television show is commercials. If I start watching a one hour program that runs from 10:00PM to 11:00PM on TiVo and I don't want to see any commercials I have to wait until 10:20 before I start watching. That way as I forward through the last block of commercials at about 10:55 I catch up and am watching the last part of the program in real time.

    -- Ecks

  73. Good for TiVo! by Boone^ · · Score: 1

    I'd prefer they stay in business. If selling unidentifiable data to advertisers lets them create better ads by nuking the useless ones, then more power to them.

  74. how is this bad? by timmarhy · · Score: 1

    i can't see how this is anything but good. it gives me the power to influence how and what commercials get blasted at me by how i chose to skip them. this can only help improve the quality of them. now if they were identifying me in any way i'd be PISSED, but this is not the case.

    --
    If you mod me down, I will become more powerful than you can imagine....
  75. Voices by Godji · · Score: 1

    Does anyone else hear an incessant whisper chanting "GPLv3, GLPv3, GLPv3..."?

  76. [OT] you probably lost the memo... by hummassa · · Score: 1

    lots of moderators mod funny comments as insightful, because if the same comment is moderated as overrated, the poster's karma is decremented; +1 funny does not increment the poster's karma, but +1 insightful does...

    --
    It's better to be the foot on the boot than the face on the pavement. ~~ tkx Kadin2048
    1. Re:[OT] you probably lost the memo... by idonthack · · Score: 1

      So use "Interesting", then. It's closer to the truth.

      --
      Why is it that when you believe something it's an opinion, but when I believe something it's a manifesto?
    2. Re:[OT] you probably lost the memo... by KDR_11k · · Score: 1

      That's what Underrated is for, upmodding without influencing the label.

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
  77. You could build it yourself, you know... by patio11 · · Score: 1

    ... of course, since the hardware is subsidized by the monthly fee (its the razors and blades model -- or, more aptly, the cellphone and contract model), you'll end up paying up more upfront. "Extortion" is a funny word choice here -- is the machine threatening to burn down your house if you don't shell out your $14?

    1. Re:You could build it yourself, you know... by geekoid · · Score: 1

      I think the posters point was that it will stop working without a subscription. "Pay more or we'll break it"

      I don't own one, but I hope that isn't true. I hate buying a piece of hardware and then not even getting basic functionality out of it if I don't continue to pay.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  78. Mods = Stoned by idonthack · · Score: 1

    I completely don't understand why this is modded Funny.

    --
    Why is it that when you believe something it's an opinion, but when I believe something it's a manifesto?
    1. Re:Mods = Stoned by Tim+C · · Score: 1

      If it's any consolation, nor do I. What I normally assume in a case like this is that the mod fat-fingered it, and selected the wrong option.

  79. Ratings.. ratings.. ratings. by zippthorne · · Score: 1

    If collecting this data, why can't they keep track of the actual viewing stats? I'm all for increasing the sample size for ratings purposes. Give Nielson a run for their money. Heck, I'd consider buying one if they did that.

    --
    Can you be Even More Awesome?!
  80. Possible Down Sides by Prototerm · · Score: 1

    If Tivo *is* tracking your individual viewing data, I can see several possibilities:

    1. You're female, in which case you can expect several middle-aged government agents to ask you for a date.
    2. You're male, in which case, you probably don't want this becoming public.
    3. You're female and did this at your boyfriend's, in which case *he* can expect several middle-aged government agents to ask him for a date.
    4. You're female and did this at your EX-boyfriend's, in which case you're a baaaaaad girl! :)
    5. You're bi-sexual, in which case your viewing habits have *completely* confused the spies anyway, so I wouldn't worry.

    --
    "My country, right or wrong; if right, to be kept right; and if wrong, to be set right." --Senator Carl Schurz (1872)
    1. Re:Possible Down Sides by ArcherB · · Score: 1

      Excellent post, except it's not the gov't that's spying on you, but a corporation, namely Tivo. But since bashing the gov't is cooler than smoking these days, I understand your reasoning.

      --
      There is no "I disagree" mod for a reason. Flamebait, Troll, and Overrated are not substitutes.
  81. Re:OMG! They're trying to make money! by paxmaniac · · Score: 1

    If you chose to go with MythTV or Freevo instead of TiVo, your hardware cost will probably be much higher than an off-the-shelf TiVo unit. So yes, TiVo customers have "forked over cash" but they probably forked over less cash than they would have for an alternative system.

    A Myth box doesn't have to cost an arm and a leg. Mine is a $200 second hand computer with a $40 DVB-T card off ebay. I get listings for free. Works a treat, and is also my main computer for just about everything else.

    I think some people are under the false impression that you need dual core processors and the latest nVidia card to run MythTV. Nothing could be further from the truth. You need a tuner, a video card with TV out, a modest processor and some hard drive space.

  82. so? by Anonymous Coward · · Score: 0

    i'm perfectly okay with tivo monitering my tv habits. that's just dumb.

  83. Re:OMG! They're trying to make money! by JacksBrokenCode · · Score: 1

    Yeah, $13/mo for the first year, under contract, during a limited offer. Why don't you mention the real price? It is $20 per month, or $240 per year, under contract with a monthly payment plan. Plus a $50-250 "box fee". Oops! Don't pick the HD one. That'll run you $800 for the box alone.

    I was too lazy to drag out a bill and check. I just opened their website at $12.95 was what they had posted. $20 is more expensive than $13, but it's still not ridiculously expensive. Go out for 3 beers and leave the bartender a tip and you just spent the same amount of money.

    None of which are as good as a $600 custom-built HTPC. You make that back within a year or two compared to TiVo. You can actually burn DVDs and record HDTV without paying ridiculous prices for the hardware. You can pay normal prices on big hard drives, instead of being marketed to as "80 hours! Woohoo!" And you can upgrade it when the time comes, without paying for it again.

    My TiVo unit cost $300 and can burn DVDs as well. I don't have HD service so that's a moot point for me. There are always other ways to get the same service. Bottom line is that my time is worth more than the difference in cost I'll save years after putting together a HTPC versus buying a TiVo off the shelf and having it "just work".

    You also skip this whole mess with privacy.

    Not true. I said I'd "cross that bridge" when I have to. TiVo releasing aggregate statistics of their userbase is not that bridge. If TiVo ever decides to commoditize personally-identifiable information I'll have to decide if that's info I want/need to keep private and I can cancel my subscription at that time if necessary.

  84. The anonymous bullshit cover again by swordgeek · · Score: 1

    "Information collected is anonymous, and no personal statistics are retained." How many times have we heard that? How happy does it make you feel?

    Sure, they can't find out that you, Willy Loman, record and re-watch the feminine hygiene commercials several times over. However, they do know through that lovely anonymous information, just how they can appeal better to different demographics and hone their pitches accordingly. This seems fairly harmless until you consider that the primary purpose of advertising is no longer to inform people of a product or its features. The primary purpose of advertising is to convince people to buy something they don't want, and more information will allow them to do this better all the time. Do you think you're too smart for them, that you don't buy stuff from ads but actually research things instead? You're the target they're after--YOU are the person they want to sell crap to, and the thing that made you watch a commercial during the Superbowl or Battlestar Galactica is the same thing that will eventually sell you tooth whiteners or "anti-bacterial" soap.

    In short, just because it's anonymous collective information doesn't mean that it's not being used for nefarious purposes.

    --

    "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
    1. Re:The anonymous bullshit cover again by geekoid · · Score: 1

      The primary purpose of advertising is to convince people to buy something.

      there fixed it for you.

      Advertising is not nefarious.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:The anonymous bullshit cover again by swordgeek · · Score: 1

      Not much I can say, other than that I disagree.

      The days of advertising as a source of information for products have been dead for somewhere just short of 20 years. I watch stuff I've taped off of TV over the years, and it was around the late 1980s that advertising eliminated product content from its messages, and replaced it with pure lust-inducing misdirection.

      --

      "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
  85. Re:OMG! They're trying to make money! by JacksBrokenCode · · Score: 1

    I was trying to do some quick tallies as I browsed MythTV.org earlier. I didn't come up with a precise figure but in my particular situation (TiVo series 2 Humax with DVD burner) it would've cost more than what I paid at the store for the TiVo. I'm sure there are plenty of lower-spec configurations that could be put together for less money, but there are also TiVo boxes as low as $70.

    My point was never that there aren't other options or even that TiVo is a much better deal than putting together a home-made PVR, simply that TiVo is not raping its subscribers as much as certain posters would have people believe. I don't particularly think TiVo is cheap, but I don't find it expensive either. To me it's properly priced for the service it provides.

  86. I'm a Tivo fan by pilbender · · Score: 0

    I quit watching TV, except for the news during dinnertime for the last few years. I just couldn't stand all the advertisements. I just got a Tivo last December for my wife. My wife is a nurse and likes to follow 24. She would miss episodes because she was late taking care of patients. Tivo is the best thing ever!

    If they go ahead and gather our viewing habits... all the better. Maybe some of our TV content will improve when they see that no one watches most of the stupid crap they put on the air.

    Ummmm let me see, I watch History Channel, Fox News, and 24 with my wife. And once in a while, an old, classic movie on TNT. That's about it. Oh and we spend about 40 minutes per hour doing it because I don't watch commercials. I want broadcasters to know that too. So there's nothing I don't want them to know about us, but a lot I do.

    Another interesting thing to note. I was a big fan of the MacGyver series when it was on the air years ago. So out of nostalgia, I went and bought season 1 a few months ago (a little cheesier than I remember... but still fun to watch). 47 minutes for each episode! Confirmed my suspicions. Commercials are now 20 to 25 minutes per hour! I thought that I was maybe getting a little impatient in my old age. Not so, there really are a lot more commercials now than there used to be. This pushed TV to the point where it's not worth it to spend the time anymore. Tivo makes it TV worth watching again. We wouldn't need to bother with Tivo if advertisements were "fair" in terms of time (After all, we have a VCR;-). I want the networks to know this too: Viewers don't like being taken advantage of like this. Plus my wife hasn't missed an episode of 24 yet.

    Go Tivo!

    --
    Fresh horses and more whiskey for my men.
  87. Nielsen_Ratings by Lotharjade · · Score: 1

    I am an avid Tivo user, and sending this info didn't bother me once I found out they don't send user specific info. In fact, I WANT THEM TO DO THIS. Specifically I want them to send the info to both the Nielsen ratings people as well as the television companies themselves. Anything to KEEP the shows I love, and GET RID OF the television shows I hate.

    In fact, as television commercials go, I want them to learn I like PBS style commercials. Whereas, the regular style of commercials are annoying and insipid. I heard talk they were going to consider a PBS style of companies sponsoring shows with specific ads, but nothing seemed to come from it. Basically PBS style sponsoring produces brand identity, typically are done in theme with the show, and come across as supporting the show you like. On the other hand regular style commercials seem to interfere with a show typically.

    I really hope they send this info across, so that they bring back Futurama, and get rid of anything with David Caruso!

    --
    Party at O'zorgnax's Pub! Buy me a Slurmtini aye?
  88. Privacy is still important by foreverdisillusioned · · Score: 1

    While I agree that there's no big threat from the statistical (as opposed to personally identifiable) data Tivo is collecting, I do think that it's important to protect privacy, both on the internet and in regards to our cable viewing habits. You lampoon the tin-foil-hat-wearers of the world with your Raven ravings, but that's pretty lame--instead of choosing a deliberately innocuous show for your example, why not say you like watching porn? My satellite provider offers many dozens of porn-only channels, and I've worked for VERY puritan bosses, and (given that I've worked with children, the mentally handicapped, and the elderly) they absolutely would have fired me if they had found out about my viewing habits. (Laugh if you will, but after a year I was pretty much pushed out of that job because my boss found out that I played D&D and listened to Metallica--both of which she considered Satanic.)

    In all seriousness, though - I just assume that every bit of data that enters or exits my house is public knowledge. That's why I don't say things on the Internet I wouldn't take out an ad and say in a Newspaper for the world to see - I'm not paranoid and actually think anyone is actively looking, but I just find it good policy. It lets me live my life rather worry-free that something will ever "come back to haunt me".

    Good for you. However, some of us do enjoy watching things more titillating than Raven. Some of us actually desire to exercise our freedom of speech. It's a risk we choose freely, of course, but that doesn't mean that we've sacrificed our right to privacy (and yes, I did say our RIGHT. The constitution does NOT grant our freedoms--it merely enumerates a few specific freedoms recognized to our founding fathers as universal to all mankind. Privacy was not specifically mentioned, yet it has been protected nonetheless by the courts as a fundamental right.)

    I'm not arguing that TiVo's actions have (yet) in any way endangered this privacy, BUT... I do find it disturbing when people say "So what! Let them rummage through my viewing habits/my emails/my nightstand drawer! I have nothing to hide!" It is precisely because you have nothing to hide that you should be indignant about invasions of privacy--if no one has any reason to suspect you've done anything wrong (i.e. reason enough to get a search warrant), they have no business nosing around in your personal life. Even if you NEVER plan on using your own personal right to privacy, you might at least defend it on principle--for the rest of us.

    I thought that the puritanical "long haired hippy freaks" nonsense was long gone--I thought that it was possible to listen to relatively tame metal bands like Metallica, play D&D, read Lovecraft, and keep your hair long without being treated like a pariah. But you know what? I was wrong. There are still PLENTY of ignorant, control-freak assholes out there who cannot tell the difference between "individuality" and "Satanism".

    1. Re:Privacy is still important by AudioEfex · · Score: 2, Insightful
      foreverdisallusioned -

      I've read all of the replies, but I choose you to respond to as I thought yours was the most well-thought out. Not a single reply told me anything I didn't already know, however - I am aware of all of the issues brought up. I just think that there is a time to stand on principle, and this isn't one of them.

      I never said "let them go through everything of mine...etc." I did say that when data comes in or leaves my house via a cable, I understand that that data is not secure from anyone. We are talking about what one watches on TV. I will repeat again : I do not care if someone knows what I watch on TV. I guess from the replies that some people are porn watchers - I don't do PPV, so I can't comment on that. Now, maybe you email "secret" things that could get you in trouble, but I don't. I'm not a criminal, and I doubt many people are interested in my bitching to my friend about The View. Here is the important part : if I *WAS* trying to hide information, I would damn well know better enough than to put it in an email and send it out from my IP.

      This does not meant I *want* everyone reading my email, or think it's even right; but it is a fact of the technological world we live in. I learned this long ago. You simply don't say anything in email that you don't wish someone else to see. Now, I'm not talking petty BS, but anyone that trusts email with vital information is a fool. It is simply not secure in the first place, so if a hacker can find your "deleted" email out there, don't tell me anyone in the gov't couldn't as well. It's just common sense to me, really.

      I actually understand and defend privacy rights quite often. However, in this case, I truly believe television data is wholly innocuous. Some paranoid person below said, "Yeah, but what if the FBI sees me watching a show on illegal drugs! OMG!" I'm sorry, but if the FBI is running around checking who watches "The History of Drugs" on the History Channel and then getting warants for peoples houses to search for drugs...I'll eat my left nut. This isn't to say somehow, somewhere this data could not be used against you if you commit a crime or whatnot - but in this case, that risk is worth the benefits of owning this OPTIONAL PRODUCT.

      So I know many people thought my initial post was ignorant, but it actually was very well thought out in the sense that I know what people "think I should think" about this, but the realist in me just doesn't buy it. I simply don't believe that television watching data is important, and I'm actually glad the companies know what I watch since I'm not a Nielsen family. I know that people sit on "principle" that every thing is sacred, but I just don't care. Television is so innocuous that you really can't make assumptions based on what is watched - I'll grant that I didn't think about Porn in my first post (though I think it's funny people would be ashamed of it - if you like it, the vanilla kind you can get over cable can't be that damaging LOL), but other than that : are their Satan Worship shows? Are there "Join the KKK" shows? What is this awful TV that people are watching that they are afraid of? I don't believe anything that damaging is actually broadcast, which I think is my main reason for not giving a crap.

      I understand the point; it's contextual. Since there is no such thing as an illegally broadcast TV station or program that your TiVo could record, there is no single show that is somehow "wrong" to watch - that was my point in bringing up Raven, it's what people are ashamed to say they enjoy, not a show that is "wrong" to watch. The problem is if someone had this data and began making assumptions about you based on it; the individal parts of the data are irrelevant on their own.

      You see, I know people label me as one of those "if you aren't doing anything wrong, then why hide" people, and I admit it probably sounds that way. I'm truly not in most cases. But I also know when to pick my battles, and TiVo simply isn't one of them f

    2. Re:Privacy is still important by shawb · · Score: 1
      I did say our RIGHT. The constitution does NOT grant our freedoms--it merely enumerates a few specific freedoms recognized to our founding fathers as universal to all mankind. Privacy was not specifically mentioned, yet it has been protected nonetheless by the courts as a fundamental right.

      I'd have to partially disagree with this statement.

      Amendment IV:

      The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no warrants shall issue, but upon probable cause, supported by oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized.

      While this amendment does not specifically mention privacy in general, a right to privacy must be pre-supposed. So, I PARTIALLY disagree with your statement that privacy was not specifically mentioned. Privacy is a right that can be extrapolated from an interpretation of the constitution of the United States of America in (what I feel is) a reasonable interpretation. Of course, it is also up to interpretation if the constitution applies to corporations, as the constitution is the founding document of the government of the United States of America, not necessarily the entities governed by said government. Basically, does the government self-limiting (in theory) it's rights mean that those rights are also not available to the ruled? (And since in the eyes of the law a corporation has as much standing as a person, whatever rights are taken from corporations must also be taken from individuals)
      --
      I'll never make that mistake again, reading the experts' opinions. - Feynman
    3. Re:Privacy is still important by foreverdisillusioned · · Score: 1

      A well-composed reply, but I still think that you gloss over porn a little too easily. There are still a LOT of people in this country that could have their lives ruined if it were ever revealed that they watched porn. Just because it's legal and (in our eyes, at least) tame, softcore and mainstream doesn't mean it can't destroy careers or marriages.

      For a year I worked at a school for kids with special needs, alongside uber-Christian coworkers and under an uber-Christian boss (though this was actually a public school, and was therefore ostensibly religion-free), and my chances of advancement were absolutely DEVASTATED because I occasionally wore a plain, tame Metallica T-Shirt (this is back before they completely sold out, heh), I had long hair, I was observed reading Lovecraft on my breaks and I may have mentioned once or twice that I played D&D. It didn't even OCCUR to me that this would be a problem, but eventually one of my coworkers took me aside and told me that she had overheard 2 or 3 of our coworkers (people working in different classrooms, but whom we briefly interacted with) talking about how I was wearing that stupid Metallica shirt and how Metallica was a Satanic band. I had always noticed that they (the coworkers I did not interact with constantly) were always pretty standoffish around me, and now I knew why--they were ignorant dipshits. After that, I watched as FOUR people were promoted ahead of me, all of whom started working AFTER I did, despite the fact that my coworkers (the 2 or 3 people who directly worked with me every day, not the others who were spreading BS) and parents had nothing but praise for my work. I quit shortly thereafter, but I had to take a job at fucking McDonald's (I shit you not) for 5 months to make ends meet until I managed to land a better job.

      Now, let's say that TiVo allowed people to retrieve their personal viewing history without any verification of identity. Well, given the sex-offender hysteria that runs rampant in this industry (care of children/the mentally disabled), I wouldn't be surprised at all if they flat out turned down any job applicant who was a confirmed porn-watcher. They'd cite some bullshit statistics to support their policy, or if the courts ruled against the practice they'd just do it anyway on their own time (because fundamentalist Christians LOVE to pry and gossip about the heretics in their midst.) I don't care if that sounds paranoid; it's the TRUTH. Even if there was a "join the KKK!" show, I doubt it would incur their wrath a tenth as much as porn-watching would.

      Oh yeah, one time I actually complained to a coworker about my nonexistent promotion. Do you want to know what she said? The ONLY thing she said?

      "Have you prayed about it?"

      Subtle. Reeeeeeeal subtle. Regardless of my views on the topic, if there are people out there that feel truly violated by this there is one, simple, PERFECT soloution : uninstall the TiVo box from your Television, and cancel service.

      When it comes to the anonymous statistics, I agree. When it comes to the (hypothetical) release of personally-identifiable info, I disagree in the strongest possible terms. I don't think that society loses much at all if such privacy was legally enforced, and it stands much to gain. At one point in my life, the libertarian-inclined side of me would've wailed about pointless laws, but you just can't understand it unless you've had to work amongst vindictive prudes.

      I respect your technical arguments, and to a point is it my responsibility to recognize and accept (or reject) the use of insecure content and communication. But I don't think that caveat emptor is the sane answer--not in this, the age of data, the age of the database, the age when you can type my (pretty uncommon) name into Google and get back stuff I naively wrote when I was 14 years old. I'm not arguing that we need legislation to protect us from stupidity or naivety--just to protect our privacy, our s

    4. Re:Privacy is still important by AudioEfex · · Score: 1
      Well, I guess we don't fundamentally disagree, then - we just live in different worlds.

      I'm all for protecting privacy. I just happened to say that personally, if my TV watching data were out there, I wouldn't mind. Again, I am not advocating everyone's should be released, or it should be allowed, etc., but just that, well, I'm not scared of that data in particular.

      I don't watch porn on cable, so I just can't comment about the fear of being "uncovered" if you somehow work for a company that disdains such things. I'm out on two factors there - one, the fact I don't even have digital cable with access to such content, and two, I do not work in a place where I had to justify myself like that. I'm self-employed, so I guess that helps LOL.

      So yes, I'll grant you that if you work for some Neo-Con company and they find out you have been watching porn on your TiVo (which, I believe, isn't actually possible since even Series 3 TiVo's only have CableCard 1.0 and can't do PPV), it could be damaging. I never even said that I think it's a good idea to open up the data; just that personally, I am unconcerned about that data in particular, or what assumptions could be made about me based upon it.

      That's an interesting point as well - assumptions based on the data. Because, with the exception of Porn, there are a plethora of reasons one could be watching any program. It's something I've thought about since this discussion began. For instance, someone in an earlier post said something about "what if the FBI saw me watching a show about illegal drugs?" Well, you could be a history buff, or you could be a recovered addict who wanted to reaffirm their anti-drug stance, you could be a parent who wants to be educated about what's out there...in fact, with that topic in particular, since there is no "bootleg" TV out there under the radar (that's all on the web now, LOL), 99.9% of television programs about drugs are going to be negative anyway. The point is - it would be very hard to find a pattern or some way of profiling people for criminal activity via TV habits. There are no "watch me if you are going to kill your wife" shows; like the drug shows, there are "how THIS guy killed his wife..." shows, but again, there are dozens of reasons one might be watching them that have nothing to do with intent to do anything.

      Finally, you brought up a great topic at the end - one that I believe to be beyond this thread, but nonetheless extremely important for people to learn : the "Google" factor, and I put the word in " on purpose. You are right, many people have posted stuff without thinking before; I've actually got a pretty common name, but when you string my first, middle, and last name together and google it, I thank goodness every day nothing comes up LOL. That just stops the casual snooping, though (we all leave our marks all over the internet), but it's nice to know that an employer can't just bring up my personal history.

      That's why sites like MySpace scare the shit out of me. I'm pretty young (on the cusp of 30, though a bit to go), and man, I tell you - when I see what some people put up on those types of sites, the intensely personal things they are sharing in the name of "connecting" with other people online, it just sends shivers down my spine. These people can't see past their need to be recognized and documented to understand the ramifications that could, can, and will come because they willingly entered their data into the largest personality, initimate info, and stalker-friendly website on the Internet.

      So I definitely see the issues here, and I'd never advocate for TiVo to just publish everyone's viewing info - just that personally, I wouldn't mind sharing. However, as you can see, I am also very aware of many of the other dangers out there, and think guarding privacy (online especially) is extremely important; TV watching data, though, just isn't something that I'd fight for even if it weren't as innocuous as it obviously is in current, aggregated use.

      Nice discussion, though. :)

      AE

  89. Nice assumption by geekoid · · Score: 1

    Why do you assume the vast majority of people like what you like?
    Prepare for disappointment.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    1. Re:Nice assumption by Lotharjade · · Score: 1

      Im on Slashdot, and talking about Futurama.

      The guy I don't like was more of a punch line (even though I am NOT a fan).

      --
      Party at O'zorgnax's Pub! Buy me a Slurmtini aye?
  90. Re:Speaking With Actual Knowledge About the Subjec by geekoid · · Score: 1

    YOu are under the impression that 'hacker friendly' means the hacker will be friendly to you.

    And the provide a service and a box someone pays for, that is all.
    If the government says gives us all your data down to the individual, and they say no and foight it in court, then they can have respect.

    I am using windows 2000 and I got support and updates for 7 years..big deal.

    three things:
    1) There is no need for bold caps, we can read.
    2) There is no need for Exclaimation point, we don't like to be yelled at.
    3) This is the internet, you can say fuck here.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  91. Alos, you are wrong about opt out by geekoid · · Score: 1

    opting out is only for them to collect personal information, they still send your anonymous data.

    Also, most companies don't give a rats ass if you modify the item once you get it.

    The it industry has FAR more then it's share of people who get in a twist over this.

    I look around and see speakers..yep I can hacl...microwave? yep..blender? yep, couch? yel, house? yep, car? yep, trees? yep/ Picture frams? yep...and so on, and so forth.

    Probably less then 2 % of all companinies give a rats ass what you do with the product you purchase bacause it is not their problem.

    You know what I get to do tomorrow? hack a Canon digital camera and no one will care.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  92. WAIT A MINUTE. How can this be news? by WheelDweller · · Score: 1

    Wasn't the original usefulness of TIVO (before we realized it was nice to time-shift shows) to allow us to tell "the powers that be" what we liked or hated? I don't mean last week, but like circa *1996* or so?

    Next you'll be telling me that when I join a music club they report my sales upstream!

    And next week: fire? Fact or Fantasy? :)

    --
    --- For a good time mail uce@ftc.gov
  93. Tivo isn't hacker friendly by ad0gg · · Score: 1

    Using hardware protection(Soldered prom) so you can't patch the tivoapp application. Nothing like a little hardware drm to say hacker friendly.

    --

    Have you ever been to a turkish prison?

  94. It's not what you pay for by phorm · · Score: 1

    You're paying a fee for the Tivo service in general, you still get your value for that. In addition, one could hope that the this-commercial-is-crap vs this-commercial-is-liked data would do well to inform advertisers as to what people like, and thus reduce the amount of crap commercials (some commercials are actually damn funny)

  95. Not A Problem by Anonymous Coward · · Score: 0

    for those us not addicted to the mindless tripe called television. Of course it's the ultimate way to keep the masses from thinking for themselves. The perfect secret weapon...

    Enjoy!

    mac_8100_g3

  96. There is always danger of abuse by tgibbs · · Score: 1

    Well that's a very nice promise, but what it misses is that the danger of abuse is a very good reason to avoid something, even if you know no abuse of the system is occuring at present. While this VP can make promises right now, he cannot guarantee that at no point in the future will these techniques be used against customers. TiVo might change their policies, or get bought-out by someone else. Moreover, by building the infrastructure to monitor their customers like this, they are creating an avenue for attack.
    Any time you run a program on your computer, you are basically trusting the publisher to respect your privacy, unless you have personally inspected the code and have the competence to recognize any possibly obfuscated code designed to report back. I don't see how TiVo is any different from this. TiVo informs customers of just what information they are collecting, and how to opt out.

    Personally, I choose not to opt out, because I want advertisers and content producers and others to know what I'm watching--maybe that will encourage them to produce more of the stuff I like.
  97. Untrue by tgibbs · · Score: 1
    opting out is only for them to collect personal information, they still send your anonymous data.

    This is completely untrue. From TiVo's privacy policy:

    TiVo does collect Anonymous Viewing Information; that is, information about viewing choices made while using your TiVo DVR, but that does not identify you as an individual or household. In other words, there is no personally identifiable information associated with your Anonymous Viewing Information that could identify the Anonymous Viewing Information as coming from you or your household. You can elect to block TiVo from collecting Anonymous Viewing Information.
    Since TiVo's privacy policy is publicly available and easy to check, I am curious about your motivation for posting such a lie. Do you have some personal score to settle with TiVo, or are you shorting their stock?
  98. Re:OMG! They're trying to make money! by Telephone+Sanitizer · · Score: 1

    > Is 2 quarters a day really an over-inflated price
    > for a service that automates recording my favorite
    > shows and allows me to fast-forward commercials
    > that I don't want to watch?

    I have a LiteOn PVR that records my favorite shows without Tivo.

    My LiteOn records about 80 hours of tv at reasonable quality without added fees and privacy concerns. It allows me to ff past commercials and it can record my shows to DVD. The hard drive and burner can be replaced by anyone of moderate skill if they ever fail. It cost me a one-time payment of $130 dollars. It's a nice little box.

    I pay for cable tv. I pay a LOT for cable tv. Analog, not digital. And they've been raising rates pretty damned frequently as they add more digital channels and pass on their expenses to users. So I'm already paying a premium for a service that I don't use.

    Paying an extra $13 dollars each month for a service that offers no special features over my existing PVR or even a standard $10 dollar per month PVR from the cable company AND which delivers more ads and threatens what little privacy I have left seems incredibly offensive to me.

    I'm being gouged enough already, thank you.

  99. It's About Privacy STUPID by Anonymous Coward · · Score: 0

    Ok after everyone has finished unleashing their tinfoil hat comments lets just think very carefully about what could happen to that info.

    A few posters made comments like "as long as they don't have my credit card and address I could give a shit". Well even my grandmother understands you DON'T NEED a NAME or ADDRESS in the great US of A to steal someone's identity. One!

    Two. Selling my viewing habits without my consent or more importantly compensation is wrong. If the tables were reversed you can bet your fat, couch potato ass TIVO and company would be pounding you into the ground with lawyers.

    Three. TIVO is NOT collecting the information to better serve their customers. They're collecting it to find better ways to pound their customers over the head with advertising THEY DON'T WANT TO WATCH! Isn't that one of the reasons for TIVO like devices!?

    Christ. Why on earth would anyone want a TIVO. You can build your own for the same price and without all the DRM, copy-restricted BS that apparently TIVO users think enhances their viewing experience.

  100. Re:Speaking With Actual Knowledge About the Subjec by Anonymous Coward · · Score: 0

    Remember this is not Sony root-kitting your PC, this is Tivo letting you hack the system they sold you.

    "Letting?"

    Allow me to rephrase.

    "This is one company which is not getting their panties in a bunch when I modify my own equipment which I bought fair and square."

  101. Options by Anonymous Coward · · Score: 0

    I'd like to have the option to sell companies my viewer data. I could set a price on certain time segments, companies could bid in an open market, and if their bid went over my limit, they'd get the data I was willing to sell.

    As for commercials, I don't want them improved. I want them eradicated from my screen altogether. Which is why I'm hardly likely to leave decisions about advertising in the hands of those whose business model involves selling to marketers.

    To be completely fair, though, I would like to retain the ability to go searching through existing advertising. I may want to buy something of a certain type, or I may want to catch a popular cultural meme. But I don't want to see anything unrelated to my search, and I certainly don't want to see advertising at any other time.