Southwest Declares Kevin Smith Too Fat To Fly
theodp writes "Kevin Smith is not a happy Southwest customer. The director was thrown off a flight from Oakland to Burbank, after being deemed too fat to fly. He later wound up on another Southwest flight, but has declared It's On and taken his rants to Twitter. 'Dear @SouthwestAir — I know I'm fat, but was Captain Leysath really justified in throwing me off a flight for which I was already seated?' he began. He also let the airline know he'd made it to his destination. 'Hey @SouthwestAir! I've landed in Burbank. Don't worry: wall of the plane was opened & I was airlifted out while Richard Simmons supervised.'"
I'll bet Southwest will wish he really was Silent Bob.
"The average reporter we talk to is 27 years old......They literally know nothing." - Ben Rhodes
There goes the last shred of credibility Twitter may have had. Fatties are now using it to vent rage over how cruel the world is for discriminating against them for being fat.
Maybe if he directed some of that rage into jogging or not stuffing twinkies into his maw it wouldn't be a problem.
Even if they can get their butts between the armrests, the rest of them overflows into the next seat.
They should have required him to buy two seats, since he takes up two seats and twice the gas as a normal person.
When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
Hello Mr. Dear Anonymous Coward,
Your words disgust me. Not only because they are not true, but some people just have big bones.
All the best,
Me
I still think its awesome, but let's keep this next celebrity rivalry off of slashdot. Slashdot didn't cover trump vs o'donnel, and it doesn't cover paris hilton, so while Kevin Smith is a nerd celeb, let's not report on every twitter update in this matter? Mmmkay?
Is it sad that I am more likely to recognize you and your posts by your sig than your name or UID?
........but somehow the only thing I can feel about this is "Yay Southwest!" Hello schadenfreude. I am an asshole.
Qxe4
I've read the tweets all night from @thatkevinsmith - He'll be getting a call at home from our Customer Relations VP tonight.
So why is this posted as a story on /.?
There is very little future in being right when your boss is wrong.
I'm about 135 pounds. Why the fuck do I get charged extra if my bag is 55 pounds, when the fat bastard behind me has 150 pounds on me, and his bag is slightly less? Like somebody mentioned above, yes, I DO think they should weigh people before they get on. The nominal reason for this is fuel charges, right? Can I get a discount because I'm not toting my giant bloated belly around?
</rant>
According to http://www.southwest.com/travel_center/cos_qa.html
It sounds like the determination is made if you can not fit within the confines of a standard seat with the arm rests down on both sides. I wonder if they don't have a test airplane seat you can sit in before hand at the terminal before trying to board or set of measurements you can take at home before buying your ticket/boarding to reduce the potential for embarrassment of being forced off the plane once you try to seat onboard.
From the link above:
"I am a large person and use a seatbelt extension, but I fit in one aircraft seat. Do I have to purchase two seats? Our policy does not focus on weight, and the seatbelt extension is not the determining factor. We use the ability to lower the armrests as the gauge, as the armrests are truly the definitive boundary between each seat."
Another interesting tidibt from the link:
Are all overweight people subject to the policy?
Many Americans are "overweight" or "clinically obese." A number of overweight or obese people occupy only one seat. In fact, many Customers may use a seatbelt extension but occupy only one seat, and these Customers would not be asked to reserve a second seat. If a Customer cannot lower the armrest (and is unable to comfortably travel with it in the down position), he/she is required to pay for the additional seat occupied. Again, we will offer a refund if the flight does not oversell.
.... ... }
int main (void) {
New rule: "If your butt doesn't fit in this box, you will have to go first class or buy two tickets."
Here's what really happened.
The pilot, a registered Republican, woke up from his nap (pilots cat-nap as much as they can because of the new budget-saving schedules), saw the guy, and mistook him for Michael Moore.
If you take up two seats, pay for two seats. And not one here and one 4 aisles back.
I'm trying to teach myself to set people on fire with my mind... Is it hot in here?
Yet airlines want me to pay a full fare. You can't have it both ways. If you're going to charge the fat folks extra, you gotta give the rest of us the price break on kids' tickets. Otherwise, just reduce the passenger density and charge everyone the same.
As much as I am a fan of Kevin Smith and take pride in the fact that he's from my home state of NJ, I have to side with Southwest on this one. I've had the horrible experience of being seated next to and between very fat people several times and it just isn't fair. They should have paid for part of my ticket each time. Flights are cramped uncomfortable experiences as it is, but to have some bloated wheezing corpse pouring over the arm rest into my seat really crosses the line socially.
Why is he not flying first class on a different airline?
I think the key word here is obese, usually defined as a BMI over 30 kg/m^2, i.e. weight divided by height squared. You might not enjoy sitting next to a person with a BMI around say 28 kg/m^2, but they'll basically remain inside their seat. Anyone whose BMI exceeds 30 will spill over into your seat, so removing them will make the crowded flight much more pleasant.
BMI isn't just useless, it's worse than useless. Not only does more muscle mass than usual completely skew the results, but being taller than average does as well.
That pic is from 2007.
Have you seen him lately?
http://cache-03.gawkerassets.com/assets/images/1/2008/11/Rogen_Kevin_Fat_Guys.flv.jpg
http://lkml.org/lkml/2005/8/20/95
Here's the text:
Not So Silent Bob
Sun, 02/14/2010 - 14:57 — Christi Day
Many of you reached out to us via Twitter last night and today regarding a situation a Customer Twittered about that occurred on a Southwest flight. It is not our customary method of Customer Relations to be so public in how we work through these situations, but with so many people involved in the occurrence, you also should be involved in the solution. First and foremost, to Mr. Smith; we would like to echo our Tweets and again offer our heartfelt apologies to you. We are sincerely sorry for your travel experience on Southwest Airlines.
As soon as we saw the first Tweet from Mr. Smith, we contacted him personally to apologize for his experience and to address his concerns on both Twitter and with a personal phone call. Since the situation has received a lot of public attention, we'd like to take the opportunity to address a few of the specifics here as well.
Mr. Smith originally purchased two Southwest seats on a flight from Oakland to Burbank – as he’s been known to do when traveling on Southwest. He decided to change his plans and board an earlier flight to Burbank, which technically means flying standby. As you may know, airlines are not able to clear standby passengers until all Customers are boarded. When the time came to board Mr. Smith, we had only a single seat available for him to occupy. Our pilots are responsible for the Safety and comfort of all Customers on the aircraft and therefore, made the determination that Mr. Smith needed more than one seat to complete his flight. Our Employees explained why the decision was made, accommodated Mr. Smith on a later flight, and issued him a $100 Southwest travel voucher for his inconvenience.
You've read about these situations before. Southwest instituted our Customer of Size policy more than 25 years ago. The policy requires passengers that can not fit safely and comfortably in one seat to purchase an additional seat while traveling. This policy is not unique to Southwest Airlines and it is not a revenue generator. Most, if not all, carriers have similar policies, but unique to Southwest is the refunding of the second seat purchased (if the flight does not oversell) which is greater than any revenue made (full policy can be found here). The spirit of this policy is based solely on Customer comfort and Safety. As a Company committed to serving our Customers in Safety and comfort, we feel the definitive boundary between seats is the armrest. If a Customer cannot comfortably lower the armrest and infringes on a portion of another seat, a Customer seated adjacent would be very uncomfortable and a timely exit from the aircraft in the event of an emergency might be compromised if we allow a cramped, restricted seating arrangement.
Visual IRC: Fast. Powerful. Free.
some people just have big bones.
And then some people are just fat.
Just work out. Then you will fit into the seats.
We'll give some seats to the chinks and the niggers, but we don't want the Irish.
In simple terms: you're full of shit.
Confucius say, "Find worm in apple - bad. Find half a worm - worse."
You have to be let on the plane to get kicked off.
Sig: I stole this sig.
Most air freight shippers use dimensional weight to charge extra on high volume/low mass items. Charging by weight alone won't recover the costs of shipping lightweight items. For example, a pound of popped popcorn will cost more to ship than a pound of popcorn kernels.
Typically, a shipper assumes that typical freight has a nominal density of about 0.2 gm/cm^3 ... packages with a lower density than this will be charged more.
Of course, humans have a density of about 1gm/cm^3, so we wouldn't be charged extra, should we decide to be shipped airfreight.
The seat I, not they, paid for.
Yes, it's not right to sneer at people for being fat, whether it's their fault or not. It's perfectly all right to sneer at someone for stealing someone else's seat.
If you need two (or three...) seats buy them. Don't steal from your neighbours.
Airlines have overcrammed more seats into each plane than the original designers would have believed possible. When people complain, they respond with "You're freakishly tall," or "You're mbidly obese," when the real answer is "The airlines are so greedy they're cramming so many people into their cargo hold it would make a slave trader of old boggle."
My 5'2", 100lb mother-in-law complains that they've made the seats too small to be comfortable, and she's been flying for 50 years. Do we really think the problem is Kevin Smith is too husky?
How about this for an answer? Let's make airline seats the same size and legroom as movie theater seats and see if the problem goes away.
He put his boots up on the table and made a face. "The sig," he smirked. "You can waste your life in search of the sig."
"Customer of Size"? Is that like "People of Color"? Has political correctness come so far that you can't even call someone a fatass any more? I'm with Southwest on this one. Brilliant director or not, if I had to spend an "Evening with Kevin Smith" squished up against him in a coach-class seat, I would not be happy and would be demanding my ticket price back. They tried to accommodate his special request to fly early and couldn't. He should graciously accept their apology (it's more than he would have gotten from me).
Support Right To Repair Legislation.
He normally buys double seats due to his width.
This time he was on standby and there was no double seat for him. To prevent the person next to him from suffering the overflow they made him take the next flight and gave him $100 for his trouble.
He knew the rules, this just makes a whining, self-entitled asshole.
No sig today...
Of course its ok if the airlines have cut back both the width of the seats and the space between the rows in order to pack in more cattle. Thats ok, despite the fact that over and beyond the obesity problem people in general are getting taller and heavier. Sure, sell by the seat or sell passage by the pound, but dont cut back on the space and then punish the people who were dumb enough to fly them in the first place.
Maybe you are remembering him from his clerks 1/2 days? A quick search turned up this :
http://www.youtube.com/watch?v=hzvlLyHV4s0
That's quite obese ...
What was Kevin's weight/height? I mean I've seen a lot of subjective options here as to what it's like to fly next to someone who is spilling over into your seat. How it's unfair that a 5 year old has to pay a full fair because they are taking up a full seat but weigh next to nothing compared to an adult. Blah blah blah.
Look, during my real hardcore WoW days was at least 250 lbs. and I stand 6' tall. I've leaned up to 190 lbs. but you know I still fill those airline seats up pretty damn much the same way. (For those who don't understand how the male body stores it's fat, it is not just right to our guts. Look at any obese persons face and think about it.) And I'm quite sure I could have easily packed on another 50 lbs. and not made that much a difference in my presence to the people next to me from 250 -> to 300 at 6'.
My point is that I've yet to see the real reason that Kevin, given that he freaking eventually flew the same airliner to his destination, was booted from the flight in question. I suspect that it had nothing to do with his weight but lets clear that up so that we can get down to what really happened.
Really, I know what I'm doing...Ohhhh, look at the shiny buttons!
He had a ticket for a later flight and was on standby for an earlier one.
APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
I'm having terrible visions of ticket agents playing Tetris to figure out whether or not a plane is overbooked. One of them calls out over the airport public address system: "Is there a tall skinny person who wants to fly to Dallas? I need a tall skinny person!"
What I wonder is why the heck KS would be flying standby
'Standby' used to mean a cheap ticket bought last minute by a college kid with a backpack.
It doesn't mean that anymore. Let's imagine you're a millionaire like presumably KS is. You're booked on a 1pm flight, then get to the airport early and find out there's an 11am flight, so you try to get on that one instead. You're booked on the 1pm and on 'standby' for the 11am flight.
I was squished against a window by some fat guy on my way into Dallas on southwest
Immediately request an aisle seat, this is a safety issue.
The last thing you need is to be crawling over some fat guy should you be required to deplane quickly.
Inside every fat person there is a thin person and a lot of chocolate...
Big boned is just another way of saying 'it isn't my fault I eat too much'. There is no such thing in reality. If you start overeating at an early enough age you will develope a larger frame to suit your fat body.
Most of us have watched the fatty squeezing down the aisle and dreaded the idea of them sitting next to us. Why should I have to put up with someone like him taking up my space on an already cramped airline seat?
I love stacking my barbecues in the shed at the end of summer - you can't beat a bit of grill on grill action.
There is a condition known as "hypothyroidism". There are many causes; in my case it was an auto-immune disease known as "Grave's Disease". It caused my body to attack my own thyroid gland - a gland in the neck that secretes thyroid hormone, which controls most of a person's metabolism.
Yes, it seems the US has had a pandemic of 'hypothyroidism' the last few decades. I wonder if it is contagious.
- These characters were randomly selected.
He buys two seats because he hates people and doesn't want to have anyone sit next to him and if you actually read his twitter, you would find out that he can fasten the belt with no extension and sit with the arm rest done.. Ass..
He normally buys double seats due to his width.
This time he was on standby and there was no double seat for him. To prevent the person next to him from suffering the overflow they made him take the next flight and gave him $100 for his trouble.
He knew the rules, this just makes a whining, self-entitled asshole.
He's not complaining about the fact that the rules exist. Obviously he didn't mind, since he consistently buys double seats. He's complaining that they let him board the plane and THEN kicked him out. They could have just not seated him and it would be fine.
Warning: Opinions known to be heavily biased.
"it is not that bad."
And yet you're calling it the Goat Locker?
"It was Hell. It was a little warm."
Pick one. Either it's a goat locker, or it's not that bad. Which is it?
He put his boots up on the table and made a face. "The sig," he smirked. "You can waste your life in search of the sig."
Metabolic condition or not, the fat does not apppear out of thin air. You still have to have bring your hand to your mouth and consume those calories. It's like an asthmatic complaining of shortness of breath after smoking.
I realise however that in order to control your weight you may end up being hungry all of the time though, and that just plain sucks.
I weigh about 260lbs now. I eat sensibly, get exercise, but none of it does any good at reducing my fat.
Obviously you are not eating sensibly for your condition. Slow metabolism by itself will not make you fat. You have to be eating as if you still had a faster metabolism.
Adjusting eating habits is difficult, which is why so many of us get larger in middle age. Each snack or meal is a choice.
Inside every fat person there is a thin person ...
Only one??
"The hands that help are better far than lips that pray." - Robert Ingersoll (1833-1899)
Coming from a guy named couchslug...
Flying on KLM (the Dutch national airline) which has the narrowest seats I've ever seen on any plane from Amsterdam to Singapore, I was placed in between two Swedish body builders. This was a 20 hour flight! At the time, I wasn't very thin, at 5'10", 170lbs, but I wasn't overly large either.
I asked the two gentlemen if they'd be kind enough to sit beside one another so I could either have the aisle or the window, using the excuse that "I don't like flying much and would appreciate sleeping as much of the flight as possible, and their conversation would hinder that." They told me, "Well, you see, we don't fit too well sitting side by side in coach."
So they intentionally sat with a seat in-between them knowing perfectly well that they were almost guaranteed to have someone smaller in-between them who's seat they can overflow into. And yet, this didn't appear to matter.
Well, I survived barely... however on the way back, there was an old Dutch married couple who apparently had the same idea... and they were fat. Their excuse was "Well dear, we've been married so long and it's nice to meet new people to talk to". I nearly died, not only did they want to have their fat asses overflowing into my seat, but they wanted to keep me awake too!
This has become such a problem that now, when I'm traveling on a family trip and my sister is going too, I actually wait to find out which plane she's flying on so I can book another flight. She's 5' tall and weighs in a little over 300lbs (by a little, I mean she's not 400lbs yet). I feel sorry for her kids who are also becoming "shapely" as they are growing up because noone should be forced to sit still in one place with their seats overflowed on by another person.
I think airlines should start advertising comfort features in their coach class like "We have arm rests on EVERY seat so noone else's ass can be in yours!", or "We have seats which are REALLY REALLY uncomfortable for large people", or "We only serve vegetables and water on our flights". I would actually fly more often then.
Cool anecdote. Guess what - I've got one too.
My mom had Graves as well. They completely killed her thyroid. And you know what? She's in better physical shape than I am. Since that's happened to her, she's been at most 30 pounds overweight, before she decides she wants to get it back where it needs to be. Right now, she's maybe 5 over her minimum healthy weight.
End result - your weight is ALWAYS a choice. You can blame it on medical problems, genetics, or anything else you want. But in the end, it still boils down to a personal lack of discipline.
There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
Kevin is not the victim of sizism, he - and you and I - are victims of a common feature of modern life: perfect procedures, imperfect systems. Issues of how many seats can an airline cram into a cabin and America's eating habits aside, the Southwest policy sounds pretty reasonable. Oversize passengers buy a second seat and get a refund if the plane isn't full. So how does it happen that Kevin get's so far along the chain of events that it causes everyone involved a lot of unnecessary pain and embarrassment? The captain who threw Kevin off the plane was enforcing a procedure. Nobody was taking any responsibility for the system. What happened when Kev bought his ticket? Did a screen come up - before the plug in your credit card number screen - warning Kev that if you're over a certain weight you have to buy two seats? What happened when Kev arrived at the check in counter? Are the check in staff blind? How hard is it to notice that man or woman is 'of size' and won't fit into a seat my eleven year old daughter can barely squeeze into (she's big for her age)? Isn't there a role here for the security staff? It IS a safety issue. Plane skids off the runway a large passenger will have difficulty getting down that rabbit trail called an aisle. Kevin's embarrassment, and the discomfort of his seatmates, could have been avoided at any of several steps along the way. But it wasn't, because everyone is responsible for a procedure, but no one is responsible for the system.
Sooo...
Your statement is that all skinny people wear a shit ton of perfume? Where does that even come from? Hmm...
You sound fat.
You seem to want First Class elbow room at steerage prices.
No, fatso. I want to fly without your flab invading my seat - thank you very much.
You seem to want First Class elbow room at steerage prices. For that you can't blame fat folks, you can blame your cheapness or poorness.
No, we can blame the really fat guy encroaching onto our seat. The seat that we paid for. The seat that would be fine if it weren't for the guy next to us being really overweight. Airline seats are a certain size. In economy they're pretty small because fares are so damn cheap. Why the hell should I have to pay for a first class seat just to get the elbow room I deserve in economy? This isn't about being poor or being cheap, it's about someone being too fucking big to fit in an economy seat. Let the fat guy spend the cash on a bigger seat in first class. How dare you say it's my responsibility to pay extra cash to accomodate the obesity of someone else. If anyone is being too cheap/poor in this situation it's the fat guy who won't spring for the extra seat that he needs, or one larger seat in a higher class.
You can advertise in this sig from as little as £99.99 a month!
He always buys two tickets so he doesn't have to sit next to someone, not because of his size. He was able to put both armrests down and buckle his seatbelt without an extender. If you listen to his podcast (named Smodcast), you will get the entire story. He was seated and buckling in when they removed him. He had been recognized by several people around him. There was a guy fatter than him a few rows back that they did not remove. Then when he got on the next flight, an overweight woman sat in the aisle seat of his row. He had bought two tickets so he was near the window. They took this woman aside and told her that next time she should consider buying two tickets. That was just rude and unnecessary. Unless they have a clear guideline, "you must be able to fit between these two bars while seated", and they implement it consistently, he has every right to complain. He isn't that big. Yeah he says he is fat. That's his self-image, and he is willing to own that and be responsible for it. The way the situation was handled was more of the issue. Some people really are not in control of their weight. Many diseases can cause you to gain body mass. Also many medications will do that as well. My mother was on steroids for her lung disease and that made her balloon out. Once she went off the steroids she went back to her normal size. I try not to judge people or label them. This world would be a much better place if people were less judgmental and more compassionate.
Karma, We don't need no stinkin' karma!
You raise an extremely valid point and whilst I sympathise greatly with your medically diagnosed problem, you need to look at the figures to understand why people are saying what they do
According to wikipedia about 3% of the population suffer "hypothyroidism".
Yet, according to the CDC:
Once you take the 3% out of those numbers, the sad fact is that too many people just eat too much and exercise too little.
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Southwest: the airline whose fanboys make those of Apple seem like intelligent, rational adults.