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Chase Bank May Drop Support of Chrome, Opera

mwandaw writes "Banking giant JPMorgan Chase may drop support of some popular browsers because they do not 'all offer the minimum levels of security that we require while others may not perform well with our site.' After July 18 you may not be able to access the website with a browser that they do not support. The list of browsers they currently support seems outdated: Internet Explorer 6.0 and higher, Firefox 2.0 and higher, and Safari 3.0 and higher (for Macs only). With usage of IE6 plummeting and concerns about its security well known, the inclusion of that browser seems suspect. On the other extreme, rising star Chrome appears to be left out, too. What does Google think of that?"

398 comments

  1. People still bank at Chase? by NoBozo99 · · Score: 0, Offtopic

    Too bad!

    --
    I may not be a smart man, but I know what an inode is.
    1. Re:People still bank at Chase? by Anonymous Coward · · Score: 5, Insightful

      Maybe you're too young to have noticed this, but you typically only get to choose a bank (checking account, credit card, mortgage, car loan) for the first couple years. Then there's a merger or your loan gets flipped, and you start getting statements from some other company with different terms and policies (not that you understood the first one's). Then a couple years down the road, there's another merger or your loan gets flipped again.

      So, it could be that no-one opts to bank at Chase, but... Chase (Citi, BofA, PNC etc) happens.

    2. Re:People still bank at Chase? by AliasMarlowe · · Score: 1

      Other than ignorance or pig-headdedness, what's their problem?
      My bank supports all of the browsers I have tried, and I suspect they are at least as secure as Chase. In the last few years, I have used one or more versions of Chromium, Epiphany, Firefox, Konqueror, and Opera (on Ubuntu and/or PCLinuxOS). All were compatible with the banking interface.

      --
      Those who can make you believe absurdities can make you commit atrocities. - Voltaire
    3. Re:People still bank at Chase? by Anonymous Coward · · Score: 1, Informative

      They bought out my mortgage, I didn't really have a choice.
      Chase sucks.

    4. Re:People still bank at Chase? by Anonymous Coward · · Score: 0

      That's pretty common. My mortgage was bought by US Bank before I even signed. Anything else?

      I'm not implying Chase is awesome, just wondering what problems people are having.

    5. Re:People still bank at Chase? by v1 · · Score: 5, Interesting

      My first credit card was from Chase. It was on one of those flyer boxes posted on a board in one of the dorms. Not the best interest rate at the time but not too bad. They steadily lowered my rate over the years. I'd call them up and ask for a lower rate and they'd see I'd been a customer for awhile and had a good record and would knock a few points off. it finally settled at 9.9 fixed for several years. I used it frequently, but I almost always paid my entire balance. I did buy my first laptop computer on it though, and that took several months to pay off.

      Now a lot of people just throw away those "change in terms of service" notices they get from their credit card companies, but *I* read them. And one day I got a notice saying they were going to jack up my interest rate for no apparent reason. So I called them to cancel the card. She transferred me to someone else that said forget about that, we won't raise your rate. (I suppose I was transferred to a "stop this customer from closing their account" rep)

      So last year I got another one. This time they were jacking the rate up to something outrageous like 17%. (from 9.9) Called them again and expected to be put through the same transfer, but this rep was having none of that. I explained what had happened last time and she says no, this one is not negotiable. She explained that "due to changing economic circumstances" they had to raise their rate. I asked her to transfer me to an account specialist, but to my surprise, I got exactly the same answer. So I explained to her one more "changing economic circumstance" they were now going to experience.

      It's too bad too. They provided me with good service, and even had some really cutting-edge features for the time. Back in 1992 they had an offer for me to email (yes really) a scan (yes, REALLY) of my picture and my signature, and they sent me a new card, with my picture and my signature on the front of the card. (I had to use a serial port quickcam to make the pics) REALLY nice feature, and nice to have a second photo ID and the signature really big on the front of the card. To this day I don't know of any bank that offers that, though there are a few that let you upload a picture and can have that as the entire face of your card. I need to do that with my current main credit card, an AT&T mastercard. (9.9%)

      I've heard though that they classify customers like me as "dead beats" because we don't carry a balance for them to charge interest on. I suppose it's possible that's why I got sacked. It's just a shame to have to cancel your first credit card, that helped you establish credit, that you've had for almost 20 years.

      --
      I work for the Department of Redundancy Department.
    6. Re:People still bank at Chase? by roman_mir · · Score: 2, Informative

      People spend more time figuring out what kind of a vacuum cleaner they are going to buy than thinking about the bank they will put their money into.

      There is no competition and the reasons are that government now plans/runs the economy. Chase will have their customers, nobody will be leaving because Chase is going to drop support for a browser. Nobody will be leaving if Chase continues gambling with deposits. Nobody will be leaving even if Chase continues trading any kinds of derivatives.

      The reason for this is FDIC, the Fed insuring the deposits, which creates a set of problems:

      1. The banks don't have a reason to care about earning customers' trust, they can start gambling with your deposits.
      2. The people don't care and don't pay attention where their money is.
      3. Competitiveness between banks is no longer that important, this is a problem, small banks start losing out to bigger ones just based on this alone.
      4. Large banks do gamble with your money, as they also receive Free Money from the Fed they become bigger and bigger, until they are... "Too Big To Fail" *(a government creation, in reality they are too big to exist at that point.)

      FDIC, just like Fannie Mae/Freddie Mac etc., create a moral hazard for everybody - the creditors and the debtors.

      Government shouldn't be in insurance business at all, it is terrible at assessing risks, for reference see Ben Bernanke sitting the middle of a huge credit bubble he helped to create and not seeing it at all even while staring right into its face (I am talking about the housing bubble and that guys saying: we don't have a bubble in 2007!

      INTERVIEWER: Tell me, what is the worst-case scenario? We have so many economists coming on our air saying 'Oh, this is a bubble, and it's going to burst, and this is going to be a real issue for the economy.' Some say it could even cause a recession at some point. What is the worst-case scenario if in fact we were to see prices come down substantially across the country?

      BERNANKE: Well, I guess I don't buy your premise. It's a pretty unlikely possibility. We've never had a decline in house prices on a nationwide basis. So, what I think what is more likely is that house prices will slow, maybe stabilize, might slow consumption spending a bit. I don't think it's gonna drive the economy too far from its full employment path, though. - these are the people who will now, under new Obama's financial reform will be watching for the signs of bad things about to happen? Seriously? Really? You must be kidding me?

      Banks must NOT be Federally insured, any insurance must be private and insurers must provide information on the conditions of insurance, the payments etc., so that risk can be evaluated by the banks' customers.

      Many will say: but how do you expect an average person to look and understand.... well I guess that's what arithmetic is for.

      People NEED competition in banks just like in anything else, otherwise soon enough all banks will be one same too big to fail, only IE is allowed mega-bank, and the problems will not be limited to just what kind of browser the banks allows you to use on their site, that will be the smallest of the problems.

    7. Re:People still bank at Chase? by Dragonslicer · · Score: 1

      My credit union, which is part of a not-that-big state university, has supported Firefox on their web site for years. They also support non-alphanumeric characters in your password, but that's a separate rant of mine. If a fairly small credit union can manage this stuff, there's no reason for a giant bank not to be able to.

    8. Re:People still bank at Chase? by v1 · · Score: 3, Interesting

      you typically only get to choose a bank (checking account, credit card, mortgage, car loan) for the first couple years.

      I had this happen with my first bank. Smallish savings and loan, a local bank. At one point they said they were going to start charging for the checking account. I went down and talked with them and they cut me a deal. If I started using electronic statements they'd keep the checking free. There was also a "service charge" on my savings account if I didn't maintain a minimum balance, which went away also. Things stayed that way for some years.

      Then the bank merged with a larger bank, and suddenly I started seeing money disappearing out of my savings. Now I'd never really actually used it, and only had $50 or so in it, but they were eating about $2/month off it in a service charge. So I called them and they said they'd changed their policies after the merger, and that's how things were going to be now. So picked up all my money and moved it to a local credit union. They take really good care of me.

      You'd think things like this would be so destructive to your customer base that they'd have to think twice about it, yet they just do it without batting an eyelash. And so we walk. And they don't seem to care?

      Funny, I forgot to take the money out of savings. I stopped checking my electronic statements when I closed my checking account. Anyway, got a notice some time later saying my savings account now had a negative balance. So I gave them a call to laugh at them and tell them they could close the account. I was almost expecting them to tell me to come pay the $1.50 or whatever negative on the account, but they didn't have THAT much nerve. Idiots.

      --
      I work for the Department of Redundancy Department.
    9. Re:People still bank at Chase? by obarthelemy · · Score: 1

      have you considered for a second that he might have known we were in the middle of a bubble, but not wanted to pop it ? Newsflash: people lie all the time.

      --
      The Cloud - because you don't care if your apps and data are up in the air.
    10. Re:People still bank at Chase? by stabiesoft · · Score: 2, Insightful

      Some people do change banks, just not enough. I was very unhappy with BofA's funds availability policy in TX after moving from Cal. I found a bank in TX that had an acceptable policy and I switched. OTOH a friend of mine complains incessantly about wells fargo, but everytime I suggest switching, he says it is too much trouble, which I think is your point:) I keep trying to get him to switch but to no avail.

    11. Re:People still bank at Chase? by roman_mir · · Score: 4, Insightful

      In case of Ben I prefer to keep to the KISS principle and use the Occam's Razor. Just a few days ago the guy said he doesn't understand why gold is rallying. Really, he doesn't, that's what he said.

      Maybe he is lying, but I think he is just useless, he is the perfect case that supports Peter Principle, he is stuck within his level of incompetence.

    12. Re:People still bank at Chase? by Sancho · · Score: 1

      The key is that most people don't walk.

    13. Re:People still bank at Chase? by Anonymous Coward · · Score: 1, Interesting

      No the key is the wrong people walk...the people with $50 in a savings account. The guys with $500,000 (i.e. the customers the bank wants) are not subject to the same goofy treatment. The ones who walk are too few and too small to make a dent so the bank doesn't care. The bank (and all their competitors) wants to spend the minimum amount of effort and money possible servicing a small individual account. They have a gazillion of them and it is only profitable in the mass numbers of them giving them capital to invest. Hence they have to be evil enough to drive herds away before it affects them and since most banks are equally evil once they get to the size of bank we're talking about it's pretty much a zero sum game. Now if you have big money it's a different story and the customer service is great. It's the nature of world...get used to it.

    14. Re:People still bank at Chase? by Anonymous Coward · · Score: 0

      It could just be that their fraud rate is now costing Chase 7.1% more than it was.

    15. Re:People still bank at Chase? by houghi · · Score: 1

      They will not be bothered with people going away if enough people stay. As long as they come up ahead, the change they implemented will be done.

      I know of a company who raised their prices for a certain product. Almost all customers for that product left, which was the point as they were not making enough money on it. They were not allowed to end the contract from their side, so when the customer asked to leave, they were 'nice enough' to not hold the customer to his end of the contract.

      At another company they made service so bad that customers left, which again was what they wanted.

      Companies care about making money, not about how much customers they have (unless that is directly linked to makinging money). That means that they do not want all the customers all the time, just those that make them money. If you don't make them money, they don't want your business.

      --
      Don't fight for your country, if your country does not fight for you.
    16. Re:People still bank at Chase? by hedwards · · Score: 1

      That's why I do most of my banking at credit unions. I have yet to be burned in any major way by a credit union. Since members are the only ones that can borrow from them typically and the funds are lent by other members you get an institution that is responsible primarily to the people it does business with, not some random assortment of investors.

    17. Re:People still bank at Chase? by Anonymous Coward · · Score: 0

      >...It's just a shame to have to cancel your first credit card, that helped you establish credit, that you've had for almost 20 years.

      If you have had the card for 20 years, you should NOT cancel the card. Part of your FICO score is dependent on how long you have had credit. Canceling the card will likely hurt your score. Also by now I assume the card has a fairly high credit limit. Another part of your score is related to how much of your available credit that you use.

      The best strategy when this kind of thing happens would be to find a new credit card and just use the Chase card to buy something small every couple of months (so they don't cancel you for non-use).

    18. Re:People still bank at Chase? by Anonymous Coward · · Score: 0

      If you don't carry a balance, what do you care WHAT the interest rate is, it's not like you'll ever pay any interest...

    19. Re:People still bank at Chase? by sqlrob · · Score: 1
    20. Re:People still bank at Chase? by dhammond · · Score: 1

      Too true. I never have signed up for an account with Chase, but my Visa card and my mortgage are now both with Chase.

    21. Re:People still bank at Chase? by NoBozo99 · · Score: 1

      Maybe you are to young to know this but there are these things called credit unions and community banks.

      --
      I may not be a smart man, but I know what an inode is.
    22. Re:People still bank at Chase? by Jurily · · Score: 2, Insightful

      Some people do change banks, just not enough.

      If you do change banks because they don't support your favorite browser, make sure you keep it a secret if you want to keep your friends. That said, I won't trust any bank that tells me IE6 is a secure browser, and Opera is not.

      As for the real problem: a browser is not a banking platform, never was, and never will be good enough. How many potential security problems are there in a typical browser that would be completely eliminated with a simple native application?

    23. Re:People still bank at Chase? by jsepeta · · Score: 1

      I left chase because 1) they fucked me with thousands of dollars in fees in 2008 and I was sick of it; 2) post 2001 tech crash, they had the GALL to start billing me for financial services, after losing 2/3 of the value of my 401k. I cursed out my financial advisor and removed all my savings when bouncing between jobs during the bu$h years.

      --
      Remember kids, if you're not paying for the service, YOU ARE THE PRODUCT THAT IS BEING SOLD.
    24. Re:People still bank at Chase? by harley78 · · Score: 1

      Funny; but watch out. That $1.50 is probably in collections now.

    25. Re:People still bank at Chase? by shoehornjob · · Score: 1

      Your position on banks in right on and I agree with you 100% however this started out as a stupid story about Chase limiting what browsers you can use with their website. No story there as most banks I've ever used only support IE or maybe firefox. It's kind of stupid for them to support IE6 when the rest of the web including Microsoft is trying to get people to stop uing it. We should stay on topic though. And someone should mod your post up.

      --
      "We are just a war away from Amerikastan. When god vs god the undoing of man." Dave Mustaine
    26. Re:People still bank at Chase? by Anonymous Coward · · Score: 0

      Hahaha. Fraud isn't costing Chase a damn cent. They just leave the merchants holding the bag.

    27. Re:People still bank at Chase? by yelvington · · Score: 4, Informative

      You have absolutely no idea what you're talking about. Where do you get your information? Some libertarian kook blog?

      FDIC is not the Fed.

      FDIC doesn't guarantee banks.

      FDIC guarantees individuals' deposits. Your checking account. Your savings account.

      When a bank can't cover its deposits, FDIC swoops and seizes the bank.

      The bank is shut down. Management is fired. Stockholders lose everything.

      Absolutely the opposite of what you imagine to be the case.

    28. Re:People still bank at Chase? by mysidia · · Score: 1

      More likely it's charged off. Trying to collect a debt of $1.50 is just not profitable...

    29. Re:People still bank at Chase? by Mr2001 · · Score: 1

      Yeah, those are great for people who never use ATMs (or don't mind paying $2 every time they use an ATM outside their home town), and who don't need new-fangled gimmicks like decent online banking, online bill pay, SMS notifications, and 24-hour customer service.

      I used to have an account with a community bank and a credit union, then I switched to a national bank (first one, then another). The only thing I miss about the little guys are their savings account rates, but my online savings account has better rates anyway.

      --
      Visual IRC: Fast. Powerful. Free.
    30. Re:People still bank at Chase? by Anonymous Coward · · Score: 0

      > So picked up all my money and moved it to a local credit union.

      I had a car loan at a credit union, and to get the loan we had to open a savings account (minimum balance $25).

      Then one day we got a notice that they'd turned into a bank, and my semi-annual statement said they'd started charging $5/mo for the savings account. Oh, your account balance has magically disappeared and we didn't tell you because we only send statements on inactive accounts every six months!

      So much for taking care of me.

    31. Re:People still bank at Chase? by AndrewBC · · Score: 1

      I've been using Opera for accessing my chase account for months.

      No problems.

      They're just trying to save money, because they're blood sucking dicks.

    32. Re:People still bank at Chase? by Machtyn · · Score: 2, Insightful

      Now I've only ever had a Chase credit card and a Citi credit card. The Chase card got eaten by a paper shredder many years ago. My personal bank has been PNC for a long time. I know they are a larger bank (maybe not as large as Chase or Citi) but they have always treated me well and have given good offers for services that appeal to the middle and lower economic classes.

      I do agree, though, that many banks would fall all over themselves for the 500k+ accounts. And they probably offer protections and/or other services that those account holders don't mind paying a $20/month service charge. Having never earned that much, I've never looked into what those benefits might be.

    33. Re:People still bank at Chase? by Anonymous Coward · · Score: 0

      Thank you for your post. OP's rant seemed pretty incoherent but your response was great.

      My first clue was when he claimed that the government backing banks meant people picked big banks over small banks. If the FDIC weren't around, people would be scared to death of using a small bank. We have more local banks in my (not very urban) area than I can remember the names of, despite all the merging going on.

      Second clue was his follow-up claiming Bernanke is an incompetent idiot. Maybe one day we'll be fortunate enough to have roman_mir at the head of our financial system.

    34. Re:People still bank at Chase? by rjlieb · · Score: 1

      There are over 8,000 financial institutions in the US right now. I guarantee that if you look locally, you will find a community bank or credit union that meets your needs and provides all the services of the "big guys."

      These institutions are our defense against "to big to fail."

      If you move your money to one of these banks you may find that the teller even knows your name when you visit a branch.

    35. Re:People still bank at Chase? by crafty.munchkin · · Score: 1

      and who don't need new-fangled gimmicks like decent online banking, online bill pay, SMS notifications, and 24-hour customer service.

      My community bank has all that... and more!

      --
      ... wait, what?
    36. Re:People still bank at Chase? by Raven42rac · · Score: 1

      If gold is so awesome, why do people accept actual money for it, why not just hoard it?

      --
      I hate sigs.
    37. Re:People still bank at Chase? by knighten · · Score: 1

      There are over 8,000 financial institutions in the US right now. I guarantee that if you look locally, you will find a community bank or credit union that meets your needs and provides all the services of the "big guys."

      What a silly remark! The Dalles, Oregon, is a prime example where one of the community banks failed and the other community banks and credit unions to not come close to meeting my needs.

    38. Re:People still bank at Chase? by roman_mir · · Score: 1

      Watch carefully, that's what central banks are doing, or are those not people?

    39. Re:People still bank at Chase? by RedWizzard · · Score: 1

      I've heard though that they classify customers like me as "dead beats" because we don't carry a balance for them to charge interest on. I suppose it's possible that's why I got sacked. It's just a shame to have to cancel your first credit card, that helped you establish credit, that you've had for almost 20 years.

      If you don't carry a balance and are therefore not paying any interest then what difference does the rate make to you?

    40. Re:People still bank at Chase? by Mr2001 · · Score: 1

      My community bank has all that... and more!

      Maybe it depends on the community.

      I live in a metro area of around 500,000 people. My girlfriend has an account with a local bank, and their online banking site is ass-ugly and slow to update.

      What does your bank do about out-of-town ATMs?

      --
      Visual IRC: Fast. Powerful. Free.
    41. Re:People still bank at Chase? by Anonymous Coward · · Score: 0

      Around here they reimburse the transaction fee.

    42. Re:People still bank at Chase? by obarthelemy · · Score: 0, Troll

      Oh, new one. Not understanding something, and/or saying you don't, proves you're an idiot now ? Does anyone else not understand, and/or say so ? Would using the phrase "irrational exuberance" have made a difference, beyond semantics ?

      Do you, sir, belong to the other category, the ones who know about everything, and say so ? Those are, indeed, so much more intelligent than those who "don't know"...

      Let's not forget using the first name of people you don't know. Good old Ben, nice but a bit dumb, I was telling him how he could solve the world crisis last evening, and he didn't listen... Next, I'll solve the middle east crisis, and move on to the war in afghanistan...

      --
      The Cloud - because you don't care if your apps and data are up in the air.
    43. Re:People still bank at Chase? by crafty.munchkin · · Score: 1

      The community bank is affiliated with a state-wide organization and I can use any of the ATMs within the affiliate network. Interstate is a bit more of an issue, usually I just make sure I'm cashed up before I leave. Haven't had occasion to try international yet.

      --
      ... wait, what?
    44. Re:People still bank at Chase? by L4t3r4lu5 · · Score: 3, Insightful

      Surely switching is easy. You turn up and say "Give me all of my money, I'm closing my account." and they give you all of your money. You then go to a competing bank with a couple of forms of ID and say "I'd like to open an account, here's all of my money."

      Oh, you mean people are too lazy to switch? Well, that's different...

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    45. Re:People still bank at Chase? by dgriff · · Score: 1

      I've heard though that they classify customers like me as "dead beats" because we don't carry a balance for them to charge interest on. I suppose it's possible that's why I got sacked. It's just a shame to have to cancel your first credit card, that helped you establish credit, that you've had for almost 20 years.

      If you don't carry a balance and are therefore not paying any interest then what difference does the rate make to you?

      +1

    46. Re:People still bank at Chase? by roman_mir · · Score: 3, Insightful

      You should really think about this for a bit longer than it took you to write that diatribe. Ben Bernanke continues the inflationary policy of printing money, both long and short term money - cash and bonds, and he says he does not understand why commodities are valued higher and higher in terms of dollars?

      If he does not understand it, it means he completely does not belong in his position. You don't understand any of it, so why are you commenting?

    47. Re:People still bank at Chase? by roman_mir · · Score: 0, Flamebait

      Oh really, who marked you as informative I wonder, 4 year olds?

      http://www.fdic.gov/ or Federal Deposit Insurance Corporation - United States government corporation.

      Mission statement

      Mission

      The Federal Deposit Insurance Corporation (FDIC) is an independent agency created by the Congress to maintain stability and public confidence in the nation's financial system by:

              * insuring deposits,
              * examining and supervising financial institutions for safety and soundness and consumer protection, and
              * managing receiverships.

      The insured banks must provide this sign: Deposits are backed by the full faith and credit of the United States Government


        1828. Regulations governing insured depository institutions
      How Current is This?
      (a) Representations of deposit insurance
      (1) Insured depository institutions
      (A) In general
      Each insured depository institution shall display at each place of business maintained by that institution a sign or signs relating to the insurance of the deposits of the institution, in accordance with regulations to be prescribed by the Corporation.
      (B) Statement to be included
      Each sign required under subparagraph (A) shall include a statement that insured deposits are backed by the full faith and credit of the United States Government.

      ---

      None of the failing banks were shut down, they were bailed out. NOW you can carry on with your propaganda and disinformation.

    48. Re:People still bank at Chase? by delinear · · Score: 1

      The other problem is they're pretty much all poor in one area or another. Leave your bank because you're not happy with their online presence and you'll pass someone moving from your new bank to your old one because they weren't happy with the opening hours, or the unauthorised overdraft fees, or the cheque clearing times, or the customer service. It's pretty much a confusopoly which ensures there's little real movement of customers.

    49. Re:People still bank at Chase? by roman_mir · · Score: 0, Flamebait

      (this concerns the parent post)

      Hear, Hear!, from now /. reclassifies

      Informative posts as Flamebaits,
      Insightful as Trolls,
      Interesting as Redundant,
      Underrated as Offtopic,

      Redundant as Overrated
      Trolls as Insightful
      Offtopic as Informative
      Flamebaits as Funny
      Overrated as Interesting.

      Please moderate accordingly.
      Thank you.

    50. Re:People still bank at Chase? by Anonymous Coward · · Score: 0

      I don't know what you are talking about.

      The FDIC is the one that sets the standards as regards to on-line banking security.

      The FDIC is the one that determined that two-factor authentication was required in 2009 or else.

      As a IT tech in a 4 billion dollar bank, we have spoken to and dealt with the FDIC Security reps for over 2 years now.

      Your confused in that you think that the OCC (the real "fed"), and the Federal Reserve set the standards, no, they only ENFORCE the set standards.

      Absolutely the opposite of what you imagine to be the case.

    51. Re:People still bank at Chase? by characterZer0 · · Score: 1

      I've heard though that they classify customers like me as "dead beats" because we don't carry a balance for them to charge interest on.

      Not anymore. They used to be able to get really high profit margins on people who carried balances. They did not want to waste their time with you. Now so many of those people are failing to pay that somebody who charges hundreds of dollars a month and pays it all off, getting the credit card company a nice consistent income by way of transaction fees with very little risk, looks pretty good.

      --
      Go green: turn off your refrigerator.
    52. Re:People still bank at Chase? by roman_mir · · Score: 1

      I think it is important that people understand what is happening to the banking system and what kind of an effect it can have on them, the parent post serves as a public announcement.

    53. Re:People still bank at Chase? by v1 · · Score: 1

      If you don't carry a balance and are therefore not paying any interest then what difference does the rate make to you?

      The initial reason I got a credit card was to establish credit, and to buy things I could not at the time pay outright, like my first computer.

      Now, neither of those are issues. But I still like to have a credit card. I prefer to use a regular credit card rather than my bank's visa/debit card for one-shot purchases from companies I have no established good rep for, in case they pull something shady or it gets skimmed it can be easier to dispute a straight visa than a visa/debit, particularly since they don't already hold a lot of my money. I'd rather have a $2000 fraudulent charge sitting on my visa bill for a month or so than deducted temporarily from my savings.

      That, and it's a fair safety net in case I have some urgent problem or get hit by several unexpected bills all at once. A lot more convenient than taking out a short term loan. Have to do that by charging though, as it's next to impossible to find any credit card company with an even halfway sane interest rate on cash withdrawls. If you're going to go that route you need TWO cards. One to do the large cash withdrawl on, and then another to take advantage of their "transfer your high interest balance from other cards to us and we'll do xxx" offers.

      I have no intention of ever "living on credit", though I know there's a lot of people that seem to prefer living just a little bit beyond their means and are always charging stuff and carrying a small balance. If every month you're looking at all your credit card bills and deciding which ones to pay off and which ones not, you're living beyond your means and need to do some self-reflection.

      That, and the final reason would be if I DO charge something, and forget to pay the bill that month, it can be the difference between say, a buck in interest, or five bucks. I see no reason to throw my money away like that even if it's a small amount. It's safer to just make a point of keeping a low interest card so if you do goof, it's a cheap mistake.

      Sorry, but I don't have a lot of pity for people that don't plan things out and expect everything to go perfect tomorrow. Comments like yours somewhat demonstrate the commonality of this problem though. "Why should I bother with that, all I have to do is make sure everything goes perfect and I'll be fine". No thank you. Not where my money and health are concerned.

      --
      I work for the Department of Redundancy Department.
    54. Re:People still bank at Chase? by logjon · · Score: 0

      If my mechanic says he doesn't understand why there's a carburetor under the hood, it's cause for concern.

      --
      The stories and info posted here are artistic works of fiction and falsehood.
      Only fools would take it as fact.
    55. Re:People still bank at Chase? by Z8 · · Score: 1

      That, and the final reason would be if I DO charge something, and forget to pay the bill that month, it can be the difference between say, a buck in interest, or five bucks.

      Uhh, not to say that you didn't have a very legitimate reason for switching banks, but if your interest rate moved from 9.9% to 17%, that's a 72% increase. So the difference in interest in not paying for a month would be more like a buck vs $1.72.

    56. Re:People still bank at Chase? by Anonymous Coward · · Score: 0

      Either that, or the way you phrased your post made it flame bait.

    57. Re:People still bank at Chase? by roman_mir · · Score: 1

      anything at all will look like a flamebait to somebody, I am not trying to live my life by 'never offend anybody' theory, it's pointless, stupid, impractical, doesn't work and it's a waste of a comment.

    58. Re:People still bank at Chase? by roman_mir · · Score: 1

      Especially if he put the carburetor under the hood of the car, which is designed to use electronic fuel injectors.

    59. Re:People still bank at Chase? by dwillden · · Score: 1

      Lets see, my credit union is on a major nationwide ATM network. So often I don't have to pay fees. It had decent online banking with automated bill pay before my last bank did. (And the credit union never charged a cent unlike the bank which tried to charge $14 a month for their comparatively crappy service.)

      My credit union does SMS notifications if I sign up for them, it does E-mail notifications, and has 24 hour CS. And while somewhat hurt due to the housing bubble and sub-prime collapse it wasn't nearly as exposed as the major and regional banks.

      --
      I'm too lazy to compose a creative sig.
    60. Re:People still bank at Chase? by makomk · · Score: 1

      FDIC guarantees individuals' deposits. Your checking account. Your savings account.

      Exactly. You don't have a clear enough grasp on kooky libertarianism, because that's exactly what roman_mir is objecting to. The entire point of the comment you responded to is that individuals' savings shouldn't be protected, because if they are it gives no incentive to only invest in trustworthy banks.

      Never mind that there's no way normal individuals could assess the reliability of banks, given that far more knowledgeable analysts with access to information unavailable to ordinary people and far more time to devote failed spectacularly. We're living in libertarian-land, where if you don't know absolutely everything about everything you're a failure.

      It's like the proponents of lassez-faire capitalism spotted the caveat about free markets being a flawless system only if everyone has perfect knowledge and drew the wrong conclusion. Instead of realizing that this means their ideology doesn't work in the real world, they instead concluded that it's everyones' duty to adapt themselves to the needs of capitalism, and that anyone who fails at this impossible task deserves what they get.

      (Then there's the issue of runs on banks, which is a whole other mess.)

    61. Re:People still bank at Chase? by mcgrew · · Score: 1

      There is no competition and the reasons are that government now plans/runs the economy.

      Wrong, and wrong. There are a LOT of choices. My bank has free checking and no minimum balance, other banks charge fees for writing checks and demand a minimum balance, and the minimums are different depending on the bank. The bank across the street from my bank makes you give a thumbprint and five bucks to cash one of their own damned checks.

      If the government is running the economy they're doing a shitty job of it, but the fact is they aren't.

      The FDIC was created so when Chase goes belly-up you won't lose all your money like happened in the 1930s. You might want to read a little history; people lost their life savings that weren't invested in stocks, but saved in the bank. After the banking system collapsed people of course didn't trust banks; if everyone's afraid to put their money in savings, banks won't have money to lend, which is exactly what happened. The FDIC was created to get people to save their money in a bank rather than in a mattress.

      You say the insurance must be private, but private banking insurance was a huge part of the start of the present collapse; AIG, which insures banks' investments (like mortgages, etc; the government doesn't gurantee or insure mortgages) was one of the companies that got a bailout because it was "too big to fail." I'd rather the government had just let those banks (and insurance companies) fail and give people whose money was in the bank their deposits back, as FDIC was originally envisioned to do.

      Private insurance, in case you haven't noticed, is the number one reason America spends far more per capita on health care than any other country, while being nowhere near #1 in any other metric. That goes both for medical insurance and malpractice insurance.

      Your worship of the free market is frightening. It is not a demigod and in fact without scrutiny leads to very bad things, as history has shown time and again.

    62. Re:People still bank at Chase? by obarthelemy · · Score: 1

      I'm not sure saying, "yep, we're printing so much money, Gold is rising for a very good reason" would help much ? But please do enlighten me if you think it would, and how. I'm a bit dumb, so don't fear being very pedagogic and detailed ^^

      BTW, Gold prices have been rising at approximately the same rate for years and in all currencies. They rose before Bernanke, outside of Bernanke's purview, and in countries that have NOT been printing money and are broadly deflationnary (Japan). I don't see how Bernanke by himself is a problem ? How has the financial crisis, or the bubble before that (which BTW predates Bernanke's tenure), been handled badly from a monetary point of view ? A scapegoat is always fun, but methinks the issues ran a fair bit deeper - or is it higher ?

      And to finish, I'm not sure you're right to use "gold" and "commodity" interchangeably. Contrary to commodity metals, industrial use for gold is about 10% of production, the rest is jewellery and reserves... It might be justified to separate gold from real commodities, pricing factors are substantially different (industrial demand on one side, psychological on the other).

      Source: http://goldprice.org/gold-price-history.html

      --
      The Cloud - because you don't care if your apps and data are up in the air.
    63. Re:People still bank at Chase? by roman_mir · · Score: 1

      I don't know why my positions are frightening, nobody is making you listen to them of-course, otherwise you can read about all kinds of positions that I hold and I'd be surprised if you found them all that very scary. Often my comments are moderated down, so don't worry, not everything is that bad in the world from your perspective.

      Now to the rest of your comment.

      Wrong, and wrong. There are a LOT of choices. My bank has free checking and no minimum balance, other banks charge fees for writing checks and demand a minimum balance, and the minimums are different depending on the bank. The bank across the street from my bank makes you give a thumbprint and five bucks to cash one of their own damned checks.

      - illusion of choice, not a real choice to have a soundly ran bank because there is all that moral hazard created by the government through FDIC and other programs.

      The FDIC was created so when Chase goes belly-up you won't lose all your money like happened in the 1930s

      - the entire point is that the government is the reason for things going south like that. Don't touch my economy, you won't have to save me. Government was the reason that a minor recession became a long and protracted one, and the way government does this is by getting into economy, by printing money, by setting low interest rates and in case of the past 90 years it is due to following the Keynesian principles of trying to 'smooth out' the natural economic boom/bust cycles, which are necessary just like they are necessary for any other self-balancing system. Boom creates excess and bust removes it. Trouble for the government is that removing excess goes counter its goals of never letting go of power and never shrinking, always growing. Government is not a productive part of society, it is a burden, it can be tolerated during very good years, but during the bad ones it must diminish. The policy is never to diminish, thus all the insane debt creation, all the money printing, all the monopoly creation, all the wars, all the corruption, etc.

      You might want to read a little history; people lost their life savings that weren't invested in stocks, but saved in the bank.

      - my goodness, did they? Must have escaped me /sarcasm.

      Do you realize that Fannie Mae and Freddie Mac were supposed to be? Think about what FDIC is. Think what happened to the housing market. Now think forward.

      Government cannot guarantee jack shit, it has NO MONEY. It does not produce anything, how can it guarantee an

    64. Re:People still bank at Chase? by RedWizzard · · Score: 1

      Sorry, but I don't have a lot of pity for people that don't plan things out and expect everything to go perfect tomorrow. Comments like yours somewhat demonstrate the commonality of this problem though. "Why should I bother with that, all I have to do is make sure everything goes perfect and I'll be fine". No thank you. Not where my money and health are concerned.

      You're making a few unwarranted assumptions there. As it happens I have a mortgage so all the "emergency" features you're talking about using a credit card for I can use my mortgage for - at a much lower rate. I also keep a few thousand in a savings account.

      I have managed to forget to pay my balance off on time occasionally - maybe 3 times in 10 years. But having a lower rate for that rare situation is not worth losing the other features of the card I've got.

    65. Re:People still bank at Chase? by rastos1 · · Score: 1

      Good if that is so easy for you.

      For me, I'd have to inform the electric company that they have to pull the money from another account, phone company the same, gas company the same. I'd have to pay the early termination fee for my investment funds and loans (if I had any loans), I'd have to move the equivalent of my 401k to different bank (and there are laws preventing doing that too often), I'd have to make sure that regular payments that goes to my ISP stop at the right time at the old bank and start at the right time in the new bank (yes, they are absolutely capable of screwing that up), etc. etc.

      Yeah, it all could be done. It is just not so hassle-free as you describe. The main reason though is, that the all of 5 + banks that I can choose from, it is the same shitty customer service.

    66. Re:People still bank at Chase? by mcgrew · · Score: 1

      illusion of choice, not a real choice to have a soundly ran bank because there is all that moral hazard created by the government through FDIC and other programs.

      I don't care if a business is run soundly ar not, all I care about is price, customer service, and whether they'll be in business in the future. Before the FDIC there was no more way to tell if a bank was sound than there is now, but even if it goes belly-up you'll still get yor money. The FDIC doesn't protect the bank against being run badly, it protects the bank's customers.

      the entire point is that the government is the reason for things going south like that.

      You might want to read this book (full text at link). It was required reading in an undergrad history class I took long ago, and if you read it you'll find that the Great Depression was caused by the fact that the government (President Coolige and the legislators) were keeping their hands OFF the economy.

      Government cannot guarantee jack shit, it has NO MONEY. It does not produce anything

      It isn't supposed to produce anything, it's supposed to govern. It's paid for by taxes, which as one guy's sig says, pays for civilization. Bush cutting taxes on the rich while starting two wars and mismanaging everything he touched while in office didn't help the economy any, but it wasn't the cause of its collapse, either.

      Government set the interest rates back in 1930s, it was printing and printing and creating incentives for people to 'invest' in stocks they didn't understand. It was yet another government caused credit bubble that burst eventually.

      OK, I'm going to let you read the fucking book and get to the rest of your ill-informed comment later. Here's a hint: the economy collapsed in 1929. It gradually strengthened in the '30s, thanks to government programs, and finally lifted with the advent of WWII when everybody went back to work supporting the war effort.

      Now please go read some history.

    67. Re:People still bank at Chase? by ozphx · · Score: 1

      Yeah but are you seriously likely to change banks over a bloody browser?

      My bank handles a couple of mortgages, physical assets in boxes, and a bunch of accounts and credit cards. Its going to be a lot easier to shove IE6 in a VM than to move all of that shit to a different bank. (Plus any break costs and stamp duties with changing the more serious shit around).

      Maybe for people with no money and a passion for web standards (which I think describes most artists).

      --
      3laws: No freebies, no backsies, GTFO.
    68. Re:People still bank at Chase? by roman_mir · · Score: 1

      Hey, dumbass, are you still there?

      Here is something YOU need to read.

      In an interview at the Fortune Global Forum in Cape Town, Citigroup Inc's Non-Executive Chairman Richard Parsons said the Obama administration's financial regulatory overhaul bill will make the U.S.'s largest banks bigger.

      An article posted on Bloomberg.com quotes Parsons as saying,"They (the new regulations) will make it tougher for smaller competitors and the big are going to get bigger."

      Parsons went on to say the plans will lead to a "denser regulatory environment" and may not create any "material impediments" to Citigroup's growth strategy, he said.

      Citigroup is the U.S.'s third-biggest bank by assets.

      The Dodd-Frank act, that passed the House of Representatives last week contains what President Obama described as the "toughest financial reforms" since the Great Depression. The broadest changes affecting banks will regulate the $615 trillion over-the-counter derivatives market and mostly ban proprietary trading. ..........

      everybody who does not see how GOVERNMENT makes MONOPOLIES and makes them BIGGER every time they do ANYTHING is a DUMBASS.

    69. Re:People still bank at Chase? by mcgrew · · Score: 1

      Leslie Winkle? Is that you?

      There is none so hopelessly ignorant as one who refuses to learn. I might as well be trying to convince an IDer that evolution isn't bunk.

      Goodbye. HAND.

    70. Re:People still bank at Chase? by roman_mir · · Score: 1

      In the face of overwhelming evidence you refuse to accept the fact, I might as well be talking to a republican.

  2. Google will fix it by countertrolling · · Score: 0

    Having their claws in your banking info is a primary directive

    --
    For justice, we must go to Don Corleone
  3. Businesses do not understand technology by Darkness404 · · Score: 5, Insightful

    "Traditional" businesses don't understand technology at all, especially "consumer" technology trends. Usually software backed up by a large businesses is considered to be a bonus for the "traditional" business drone, however, as any tech-literate person will tell you, those programs usually are outdated, slow and bloated.

    Its quite silly how they don't understand it. In their mind IE = Microsoft = stable. In everyone elses mind IE = Microsoft = Slow/Bloated/Insecure. In their mind Chrome = New = Unstable, in everyone elses mind Chrome = New = Fast.

    Businesses need to realize people don't, and shouldn't, choose software like they choose a car.

    --
    Taxation is legalized theft, no more, no less.
    1. Re:Businesses do not understand technology by mcvos · · Score: 2, Insightful

      Businesses need to realize people don't, and shouldn't, choose software like they choose a car.

      Why not? Performance and safety matters for software just like it matters for cars. If you want a fast, efficient, safe car that doesn't have billowing clouds of black smoke coming from the exhaust, then you don't buy a car from 60 years ago. Similarly, if you want a good, reliable, modern browser, you don't use one that's 10 years old.

    2. Re:Businesses do not understand technology by Darkness404 · · Score: 2, Insightful

      Yes, but all those things involve tradeoffs. With browsers there aren't any because the vast majority of them are free (as in beer) and have good community support.

      If I buy a 1970/80s car, chances are it will be really cheap. If I buy the newest car the day of release, its going to cost me. Similarly, if I buy my car from ObscureCarMakerOutOfFinland, I'm not going to get very good support, on the other hand, some of the more obscure browsers give the best support and usually the ones not backed up by a company have an open source foundation giving even better abilities to fix it.

      With something common, like a Ford, I can go in and buy any part I need easily, with obscure car brands I can't. Its generally the opposite with software.

      When it comes down to it, there are no trade offs that are so common with the physical market, Firefox, Safari, Chrome, Opera, etc. give you good browsing experiences with different features with very little drawbacks.

      --
      Taxation is legalized theft, no more, no less.
    3. Re:Businesses do not understand technology by d7415 · · Score: 2, Interesting

      I agree with your point, but the pedant in me can't resist:

      Usually software backed up by a large businesses is considered to be a bonus for the "traditional" business drone,

      Google?

    4. Re:Businesses do not understand technology by Urza9814 · · Score: 1

      There's a reason for large financial institutions to think like that. Sure, for CNN or ABC, they should support as many browsers as possible, and the newer browsers might be more efficient and better for them. But for a bank - well, a bank isn't going to build their main vault out of some brand new material that hasn't even been tested yet, so why would they do so for browsers? I'm not saying that IE is more secure, but it's old, it's trusted, and it's backed by a major corporation. If something goes wrong and your account is hacked due to a browser bug, they can say "blame Microsoft, they've had _years_ to iron out these bugs". If you're using Chrome and the same thing happens, there's a bit more of a risk to the bank of people saying "Why did you let me use this new and not fully tested browser?"

      Basically, when there's a fairly significant liability there, years of experience and large corporate backing do matter. They maybe shouldn't, but they do.

    5. Re:Businesses do not understand technology by Presto+Vivace · · Score: 3, Insightful

      SecurityTracker lists 6 pages of security vulnerabilities for Chrome; but 7 pages for IE 6. Chrome would seem to be marginally more secure. In any case a business would be well advised not to pick a fight with Google, or at least pick a fight over a more worthy issue.

    6. Re:Businesses do not understand technology by rickb928 · · Score: 2, Insightful

      I don't think of stability as one of IE's problems, so if you're trying to make the point that IE is no more or less stable than Chrome or Opera, you've lost me.

      On the other hand, Chrome and Opera development are both pretty dynamic, lots of changes, trying to match features of, of all things, IE. Firefox seems to like to break addons, but at least much core functionality seems to survive intact.

      Come to think of it, IE6->IE7 was uncomfortable, but IE7->IE8 is a major pain, even for ASP sites. IE6->IE8 is genuinely painful. If your site is IE6-centric, you're facing bigger challenges. Why this is continues to escape me. I know it's because of compatibility problems, but how that lingers is unfortunate. Shouldn't be.

      Ack. Now naive. I should go back to Lynx.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    7. Re:Businesses do not understand technology by westlake · · Score: 1

      "Traditional" businesses don't understand technology at all, especially "consumer" technology trends.

      Net Applications tracks 40 browser versions:

      IE 8.0 25%
      IE 6.0 17%
      FFX 3.6 16%
      IE 7.0 12%
      FFX 3.5 5%
      Chrome 4.1 5%
      Safari 4%
      Opera 10.x 2%
      Chrome 5.0 1%

      Browser Version Market Share
      These are global webstats, not Chase's internal webstats - there can be a difference and a difference that matters.

      However "trend-forward" Opera and Chrome may appear to the geek, they really aren't all that significant in the mass consumer market.

    8. Re:Businesses do not understand technology by pizzach · · Score: 4, Insightful

      If businesses understood technology, they would be asking for designers to support specific rendering engines. Not browsers which is edging on silly.

      The asshats also wouldn't lock out other browsers because there is a chance the untested w3c html may render slighly differently but still be totally useable. Different doesn't mean wrong businessmen. While presentation is important, content is king.

      --
      Once you start despising the jerks, you become one.
    9. Re:Businesses do not understand technology by geekboy642 · · Score: 3, Informative

      Internet Explorer advisories (5 pages)
      Google Chrome advisories (1 page, total of 13 advisories)

      And how is anyone supposed to believe that a browser that didn't exist before 2008 would have nearly as many flaws as one that's been around getting lusers infected for 15 years?

      --
      Just another "DOJ fascist authoritarian totalitarian bootlicker" -- Zeio
    10. Re:Businesses do not understand technology by MidnightBrewer · · Score: 1

      Chase thinks people inherently choose cars that are bloated, slow and insecure?

      I noticed that you equated Chrome to new and fast, but not to security. I think that might be the problem.

      --
      "Give a man fire, and he'll be warm for a day; set a man on fire, and he'll be warm for the rest of his life
    11. Re:Businesses do not understand technology by Zencyde · · Score: 1

      I'm not saying that IE is more secure, but it's old, it's trusted, and it's backed by a major corporation.

      IE is TRUSTED!? That can't be true. And something makes me doubt IE6 is "backed by a major corporation" as Microsoft has been dropping legacy support like a hot potato.

      --
      What day is it? Could you please tell me?
    12. Re:Businesses do not understand technology by Eskarel · · Score: 1, Informative

      You're fooling yourself.

      For one, presentation is king, not content. Content is important, and necessary, but if it isn't presented well it's worthless. People will generally get more out "nothing" presented well than "everything" presented poorly. That may make you sad, but it's real.

      For another, two browsers with the same rendering engine may, or may not, be identical in performance and display. Most Gecko based browsers are, Safari and Chrome are not, aside from not always using the same version of webkit, they have totally different javascript engines which can lead to rather major differences.

    13. Re:Businesses do not understand technology by Anonymous Coward · · Score: 0

      Chrome currently has an insignificant browser share. They are more likely just supporting the top browsers, which currently is IE6/7/8 and Firefox 2/3. So as not to anger mac users, or to not look like they are Windows only, they toss in Safari. Seems pretty logical.

    14. Re:Businesses do not understand technology by Urza9814 · · Score: 1

      It's trusted in the way that BP is trusted. They know what it is and it's been here pretty much since the internet started. Sure, there are tons of bugs and holes, but they tend to get found at least. It's got a big user base and it's fairly well known. To the kind of people who run banks - yes, it is trusted.

      If I was in charge of a website for a major financial institution, I would sure as hell trust IE 6 more than I'd trust, say, Konqueror. As much as I love open source, Konqueror doesn't have enough users. There could be some critical bug going totally undetected because of that. At least with IE 6 you pretty much know what the problem areas are and can act to minimize them. And finally, if there's some massive bug in IE that costs someone huge amounts of money, you have someone else to blame.

      It's the same way when buying hardware. Sure, for my own personal use I _never_ buy anything name brand. I've had some great motherboards from companies that don't even have a website in English, and RMA service that was provided through a forum that couldn't be posted to (QDI). But if I was buying for a business, I'd sure as hell be going name brand. Because a company like QDI doesn't sell nearly as many motherboards as ASUS does, and if I buy a thousand QDI mobos and they're all DOA and I can't get in contact with the company to send them back - well, I'm probably gonna get fired. If I buy a thousand ASUS mobos, I know I'm covered if any shit goes down, and nobody is going to be asking 'why didn't you buy from a reputable company?'.

    15. Re:Businesses do not understand technology by Marillion · · Score: 1

      He hit the nail on the head. The bank isn't half as worried about security as it is about the legal defendability of security. They're more interested in giving their lawyers leverage.

      --
      This is a boring sig
    16. Re:Businesses do not understand technology by pizzach · · Score: 3, Insightful

      You're fooling yourself.

      I'm talking about web pages generally degrading gracefully. You don't need to ban people using edge cases. For example, people who set their browser to force larger fonts expect some things to appear differently. What you are basically pushing for is a Javascript to test the font size of the browser and ban those people from the webpage all in the name of "presentation". Might as well ban the Lynx users too. Or people who have images turned off for that matter. Also cell phones. We also can't allow users who don't use stylesheets to view anything either. All these horrible people will not see the web page how it was meant to be seen.

      That is what you are advocating whether you realize it or not.

      --
      Once you start despising the jerks, you become one.
    17. Re:Businesses do not understand technology by bieber · · Score: 1

      Surely, you don't consider the number of pages of reported security vulnerabilities on some website to be a reliable metric for the security of the browser? That doesn't take into account the potential consequences of vulnerabilities, how difficult they are to exploit, how quickly they're patched, or any other meaningful figure. That's like comparing the crime levels of municipalities by the number of police responses in a given time period. If you completely ignore every significant detail about all of the incidents, a small town with a particularly anal police force could look like a hellish den of thieves and murderers.

    18. Re:Businesses do not understand technology by Anonymous Coward · · Score: 0

      While presentation is important, content is king.

      Tell that to the average voter... anywhere in the world.

    19. Re:Businesses do not understand technology by X0563511 · · Score: 1

      So why do they insist that people drive an original-year Pinto then? (to continue the analogy - an old and unsafe car vs an old and unsafe browser, both coming from "reputable" companies.)

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    20. Re:Businesses do not understand technology by mjwx · · Score: 1

      Internet Explorer advisories (5 pages) Google Chrome advisories (1 page, total of 13 advisories)

      Number of advisories is not the problem. It's how quickly the issues were fixed. I'd worry about how long a known exploit remains open for before I'd worry about how many exploits they've had in the past. In this regard both MS and Apple have very bad records.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    21. Re:Businesses do not understand technology by ChrisDevine · · Score: 5, Informative

      According to Secunia:

      Google Chrome 3.x has had 5 advisories, 1 of which is unpatched. Google Chrome 4.x has had 6 advisories, 1 of which is unpatched. Google Chrome 5.x has had 2 advisories, 0 of which are unpatched.

      MSIE 6.x has had 146 advisories, 23 of which are unpatched.
      MSIE 7.x has had 45 advisories, 10 of which are unpatched.
      MSIE 8.x has had 13 advisories, 4 of which are unpatched.

      So no, it isn't just "marginally more secure."

    22. Re:Businesses do not understand technology by Eskarel · · Score: 4, Interesting

      I'm not advocating it, I'm saying that it's reality.

      How you display your information is dreadfully important, this is only becoming more and more the case now that the internet is being treated somewhat seriously by organizations and marketing and PR departments are getting involved in it.

      The idea of not controlling the display of information is positively terrifying to people, they're jobs and they're livelihoods depend(rationally or not) on things looking the right way they want them to look.

      In my experience, most Marketing departments would rather people not be able to see a site at all than see it improperly.

      Like I said in another post though, this particular issue is almost certainly due to them using an ajax framework which hasn't been updated recently. That list of browsers is a dead giveaway.

    23. Re:Businesses do not understand technology by mpe · · Score: 2, Informative

      Number of advisories is not the problem. It's how quickly the issues were fixed.

      It's also important how exploitable the issue is in the real world and what the likely consequences are of an exploit actually are.

      I'd worry about how long a known exploit remains open for before I'd worry about how many exploits they've had in the past. In this regard both MS and Apple have very bad records.

      Also with proprietary software you only have one source of a possible fix. Which may take a long time or wind up bundled with "enhancements" for marketing/political reasons.

    24. Re:Businesses do not understand technology by pinkushun · · Score: 1

      The IT crowd in banks should know better, and those of us who do know better, also know better than to work for big corporates, like banks.

    25. Re:Businesses do not understand technology by thegarbz · · Score: 1

      These decisions aren't made by IT people. These decisions are made by managers who haven't a clue what Webkit is but do know that their Windows XP machine at home with no service packs on it has IE6 installed, and thus it must be the best.

      No developer voluntarily designs websites for IE6.

    26. Re:Businesses do not understand technology by Anonymous Coward · · Score: 0

      Similarly, if I buy my car from ObscureCarMakerOutOfFinland, I'm not going to get very good support, on the other hand, some of the more obscure browsers give the best support and usually the ones not backed up by a company have an open source foundation giving even better abilities to fix it.

      I can't say I'm aware of obscure car makers existing in Finland, there's Porche Boxter and Cayman production... but in Sweden you'd have Koenigsegg.

    27. Re:Businesses do not understand technology by Pharmboy · · Score: 1

      It would all be moot if people developed against the actual standards instead of to a particular browser. Yes, I know, MS started it, but we are talking about usability and there really isn't a good reason why your banking should be done NOT using the most cutting edge features, but instead focusing on usability, security, simplicity and reliability. Instead, most banks have as much CSS as Facebook and entirely too much eye candy.

      --
      Tequila: It's not just for breakfast anymore!
    28. Re:Businesses do not understand technology by CrashandDie · · Score: 1

      Erhm, I don't know about you, but I've been seeing Flash as the ultimate "absolute content display, no matter the browser" medium, coming from a whole lot of companies, going from Pizza places (rather than using AJAX) to banks and movie websites for quite some time now.

      Companies still have people managing them who grew up in Microsoft-only classrooms. As the new generations start rising, these ideologies will change. People will know about other browsers. They will know the feeling of having to start Internet Explorer because Firefox wasn't allowed on their school's website to access some lesson.

      I truly believe that it is only a matter of time before the decision-makers (or their advisors) have sufficient insight to make the right decisions.

      Let's not forget that the tech industry is ridiculously young. Are there any industries that started less than half a century ago? We don't have, like law, retail or finance people with decades of experience. Yeah, we have a few who have between 20 and 40 years of experience under their belt, but look at finance. How many people have 50+ years of experience managing banks? I would think a helluva lot more than IT.

      It's just a matter of age. The technology is relatively new, it's normal that people make mistakes. We just need to be careful that those mistakes don't become standards. This was something we saw with the whole list of IEs, but now we're getting back on track again, and guess what: competition is the only thing that made it happen.

      Healthy competition, thanks to the guys who work their asses off at Opera, Mozilla, Apple and Microsoft -- we now actually have browsers that are worth something.

      Also, how could you confuse they're and their?

    29. Re:Businesses do not understand technology by Anne_Nonymous · · Score: 1

      >> shouldn't, choose software like they choose a car.

      So I shouldn't just be picking the one that's easiest to break into and jump start?

    30. Re:Businesses do not understand technology by mcgrew · · Score: 1

      By "security" they're talking about job security. In the '80s the mantra was "nobody ever got fired for buying IBM", these days it's "nobody ever got fired for buying Microsoft". It would probably be IE only if the bean counters had their way 100%, and it looks like some IT people at least got a few other browsers in.

    31. Re:Businesses do not understand technology by mcgrew · · Score: 4, Informative

      "Information. We want information. And by hook or by crook, we'll get it." -#2

      No, you're the one fooling yourself. People will not generally get more out "nothing" presented well; no matter how pretty, nothing is still nothing. The New York Times doesn't get page views because of its layout; people go there for the content. People don't use Wikipedia because it's pretty, they go there for information.

      A pretty web site that lacks content is completely useless to everyone. A web site that has the information you're looking for is useful no matter how ugly it is, as long as it's readable.

      Content must come first; presentation is necessary, but content is why people are going there in the first place, and if there's no content it doesn't matter how pretty it is, they're not coming back.

    32. Re:Businesses do not understand technology by mcgrew · · Score: 1

      OK, I will concede that if your presentation is such that you don't know the difference between they're and their, nobody will take you seriously and will likely never finish reading what you wrote. But in that case, the presentation makes the reader doubt the content; content is still king..

    33. Re:Businesses do not understand technology by Anonymous Coward · · Score: 0

      If you want to control EVERYTHING including font size, etc. Use Flash or equiv. Slower but it takes away the browser compatibility issues.

    34. Re:Businesses do not understand technology by spinkham · · Score: 1

      Chrome has recently also had the benefit of intensive security tests by both Mark Dowd (as a contractor) and Michal Zalewski (as employee). Of course, the have been tested by many others also, but if I could hire any 2 guys in the world to test my browser, those would be the two I would want. Combined with the security bug bounties (which are small, but notable for existing anyway), I'd give Google props for putting their money where their mouth is, and showing they care.

      --
      Blessed are the pessimists, for they have made backups.
    35. Re:Businesses do not understand technology by rochberg · · Score: 1

      A web site that has the information you're looking for is useful no matter how ugly it is, as long as it's readable.

      ...which is why I continue to visit Slashdot.

    36. Re:Businesses do not understand technology by fredjh · · Score: 1

      As two large examples, I used to go to both CNN.com and FoxNews.com (which, one would hope, would give more more sides to a story than either one alone).

      Right now I rarely use CNN.com, but I've long since stopped going to FoxNews.com, which became absolutely horrendous and took on the appearance of a supermarket checkout stand rag of a "news" paper. And I'm generally right leaning. The presentation was annoying.

      Of course "nothing presented well" is still nothing, but I didn't think anyone would take that line literally. Would it be better to say "'little presented well' is more important than 'much presented poorly?'"

      So, I guess what I'm really saying is that if you have no choice, then as long as the content is readable people will read it. But given more than one choice, presentation is extremely important.

      --
      Stupid, sexy Flanders.
    37. Re:Businesses do not understand technology by jp10558 · · Score: 1

      That may well be, but the part I don't get is what a bank needs to do that would possibly break any browser, including Lynx (assuming it does SSL)... I mean, they don't need to be Facebook as pointed out above. They need to basically display some tables, and have a few HTML forms for payments or web based mail/customer service contacts. What else do they need to do?

      Heck, especially with on-line banking and the threats, I would think the simplest, least scripty least dynamic etc site would be by far the best, for security and for load over SSL...

      --
      Opera, Proxomitron-Grypen,GPG 0x0A1C6EE3
    38. Re:Businesses do not understand technology by mcgrew · · Score: 1

      I'm not saying that presentation is unimportanat; it is, in fact, very important. But good presentation with bad content is useless, while good content with bad presentation is not.

    39. Re:Businesses do not understand technology by Eskarel · · Score: 1

      I have no idea how I used the wrong spelling that many times, it's a tiny bit humiliating, the point still stands though. Presentation is as important if not more important than content. Otherwise advertisers, marketing and public relations departments and an awful lot of other people wouldn't have jobs.

    40. Re:Businesses do not understand technology by Eskarel · · Score: 1

      Depends how bad your presentation is.

    41. Re:Businesses do not understand technology by mcgrew · · Score: 1

      That was my point -- that silly typos (and we all make them) are part of presentation, and that IS important. That's why proofreaders and editors are needed. But I still posit that if there is no meaningful content, those typos won't hurt it any; no content, no return.

  4. Time Warner Cable by Thing+I+am · · Score: 4, Interesting

    ... does the same thing. I got this message (today) trying to order service using the latest version of Chrome.

    --
    That sucking sound you hear is my bandwidth.
    1. Re:Time Warner Cable by Anonymous Coward · · Score: 1, Insightful

      At least they give you the option to continue anyways. Many sites just lock you out with no questions asked.

    2. Re:Time Warner Cable by fuzzyfuzzyfungus · · Score: 4, Funny

      I find it hilarious that Time Warner Cable is, at least by implication, suggesting that there actually exists a browser in which dealing with them could represent "the best possible shopping experience"...

    3. Re:Time Warner Cable by hedwards · · Score: 4, Funny

      I think it's just they're way of saying that if you've got the competence to install Chrome, then perhaps you shouldn't be buying from us.

    4. Re:Time Warner Cable by Anonymous Coward · · Score: 0

      their

    5. Re:Time Warner Cable by couchslug · · Score: 1

      "I find it hilarious that Time Warner Cable is, at least by implication, suggesting that there actually exists a browser in which dealing with them could represent "the best possible shopping experience"..."

      To be fair, if I had to choose between "being blinded by a burning penis" and "dealing with Time Warner Cable", I'd probably choose the latter.

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
    6. Re:Time Warner Cable by Digicaf · · Score: 1

      Agreed, but otoh its all relative. If you've ever had any support issues with them or had to endure the "Time Warner 9th Circle of Hell Phone Menu" (tm) any browser error, no matter how bad, seems like paradise.

    7. Re:Time Warner Cable by harley78 · · Score: 1

      Probably no choice.

    8. Re:Time Warner Cable by fermion · · Score: 1
      Not really. Chrome is pushed down the throats of users at a rate that is only comparable to MS IE. Google has the money to create misleading advertisements, they own the online ad services so can spam all the web pages they want. It is really just a click of an ad link to install Chrome, no more than the average piece of malware.

      So, if I were a bank and knew how easily customers get confused, I would be afraid that some luser might accidentally install chrome, it would not look the same as in IE, and the bank would have to pay for the support call. This si different from Firefox or Opera where the user has to make a conscious decision to install, and would be much less like to have done it by a drive by install.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    9. Re:Time Warner Cable by Omestes · · Score: 3, Insightful

      Not really. Chrome is pushed down the throats of users at a rate that is only comparable to MS IE. Google has the money to create misleading advertisements, they own the online ad services so can spam all the web pages they want. It is really just a click of an ad link to install Chrome, no more than the average piece of malware.

      Awhile back, when Firefox was still sleek and sexy, and the darling of the nerd set, it was about the same. Every nerd who had a site had some "Get Firefox" banner on their site, meaning the internet was full of Firefox banners (more than Chrome, I haven't actually seen a "Get Chrome" banner yet, much less a "Compile Chromium" banner). Your malware comparison would have been pretty accurate with Firefox. Especially since Firefox was actively trying to knock down the big, "trusted" browser of the time. Firefox was a small, scary, upstart.

      Chrome is now in roughly the same place, sans the geeky "grassroots" bit*.

      I'm not surprised though, since it took some time for everyone to support the scary, new, "malware" that was Firefox. It will take a bit of time to support Chrome. Though it is odd, since they support Safari, and hence Webkit, so the barrier to supporting Chrome is largely artificial (how much of a difference, work-wise, is there in supporting two implementations of the same engine?).

      As for Opera, I'm more shocked that they mentioned not supporting it, than I am than they wouldn't. Opera is almost invisible. They should support it, but it doesn't shock me that they don't.

      *Though I have been doing to Firefox what I have done to IE a couple years ago, replacing it with Chrome on my parents and friends computers.

      --
      A patriot must always be ready to defend his country against his government. -edward abbey
    10. Re:Time Warner Cable by drinkypoo · · Score: 1

      To be fair, if I had to choose between "being blinded by a burning penis" and "dealing with Time Warner Cable", I'd probably choose the latter.

      there go my plans for "BlindingBurningPenis", my new WISP. I thought it was a catchy name.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    11. Re:Time Warner Cable by jerdo · · Score: 0

      You've never seen a get Chrome banner? Have you ever visited a little site called Google with a browser that isn't Chrome?

    12. Re:Time Warner Cable by djdanlib · · Score: 1

      Agreed :-D For the best possible shopping experience, go elsewhere.*

      * offer void where** prohibited by exclusivity with the local government

      ** which is just about everywhere*** they do business

      *** we'll screw you one way or another, citizen, just you wait

      They have such an impenetrable thicket of a website that I gave up before I could ask them a question on the site. Telephone is much better.. if you call a local branch, at least you have a chance to get someone knowledgeable AND who speaks intelligible English. But, when you compare it to waiting in line at the office, which you have to do if you want to save a few bucks and install it yourself... the order is (1) phone (2) website (3) get DSL (4) branch office

  5. WebTV by Anonymous Coward · · Score: 1, Insightful

    You can tell how outdated their thinking is by their inclusion of Web TV. How long has it been since that was even sold?

    1. Re:WebTV by yakatz · · Score: 1
      The last release was "MSN TV2" in 2004. Microsoft now says on the MSN TV (WebTV) site:

      Sorry, MSN TV hardware is no longer available for purchase from Microsoft. Microsoft continues to support the subscription service for existing WebTV and MSN TV customers.

    2. Re:WebTV by Sir_Lewk · · Score: 1

      So more than half a fucking decade ago. Got it.

      --
      "linux is just DOS with a UNIX like syntax" -- Galactic Dominator (944134)
    3. Re:WebTV by DNS-and-BIND · · Score: 1

      It might be worth asking: what did Web TV do right that made Chase list it as a supported browser? And made them keep the support until the present time?

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    4. Re:WebTV by delinear · · Score: 1

      Well I'd have guessed it was purely based on browser usage stats (how can we save money - oh yeah, let's drop support for the bottom 10% of our customers and make them jump through hoops to use our service - typical bank thinking) but then WebTV seems baffling. Are people really still using this in sufficient numbers to justify continued support? Or maybe the bank did some deal in the past to get WebTV users banking online and now they're forced to support it ad infinitum - whatever the reason there has to be something behind this other than the security FUD.

  6. .... oookaaaayy ... by Nerdfest · · Score: 2, Insightful

    not all offer the minimum levels of security that we require while others may not perform well with our site

    - but they'll still be supporting IE6. Where the hell are they getting their security information from? I can see still supporting it purely because of the sheer numbers of nutbars still using it, but to mention security when talking about any other browser?

    1. Re:.... oookaaaayy ... by gtall · · Score: 3, Insightful

      "Where the hell are they getting their security information from?" Recent Business School Product.

    2. Re:.... oookaaaayy ... by GumphMaster · · Score: 3, Insightful

      This has nothing to do with them thinking IE6 is secure, or that Chrome is evil. It is simply easier to continue offering support for the browser that your web site was built for compatibility with. It would cost them money to revisit their web site HTML etc. to make sure it actually works with standards compliant browsers (CSS box model anyone?) or even just to check that it works well enough. How could they afford their executive bonuses if they spend money on servicing customers?

      --
      Patent litigation: A doctrine of Mutually Assured Destruction... in which everyone seems willing to push the button
    3. Re:.... oookaaaayy ... by Anonymous Coward · · Score: 0

      er ...they do what makes business sense, which is to service and support ie6 - a perfectly good browser.

      leave the css3 and w3c out of this if you please - no one wants that sluggish crap except a small bunch of whinging web "devs" such as your good self.

    4. Re:.... oookaaaayy ... by Shazback · · Score: 1

      Good business sense is to develop so that your customers can access your service.

      IE6 has 14-20% market share, so it's worth investing time and effort to bring your website to them. Chrome has about half that market share, so it's also worth pursuing that development option.

      Furthermore, IE6 shouldn't really be around anymore. It's the "end" of the IE family for ME, 2000 and 98, which together represent less than 1% of the OS market. XP can upgrade to IE7 or IE8, and Vista/7 can't even run IE6. Each year that goes by, IE6 is losing browser share (down 12% over the past 12 months according to NetMarketshare), whilst Chrome is growing and seems set to outpace Safari as well as the bunch of other "little" browsers combined by the end of the year.

      Supporting Chrome/Opera/Safari/??? doesn't mean they've -got- to use tons of Javascript any more than supporting IE6 means they have to pre-load a few .gifs of dancing babies. Good web design should be strived for as well as intelligent support. And I can't see much of either. In six months it is highly likely that IE6 will have fewer users than Chrome, Safari will have fewer users than Chrome, and Firefox 2 will have fewer users than Chrome. Are they going to wait for Chrome to have over 30% browser share to start "supporting" it? If they are, it certainly doesn't make much business sense.

    5. Re:.... oookaaaayy ... by Anonymous Coward · · Score: 0

      The best thing about standards is there are so many to choose from.

    6. Re:.... oookaaaayy ... by Anonymous Coward · · Score: 0

      How could they afford their executive bonuses if they spend money on servicing customers?

      Yes. I've about had it with those people. Chase is the most incredible fucking non bank that I've ever encountered. Recently I received a letter from them stating that I was inappropriately using my personal account for business purposes (???) In other words, I do a few thousand dollars a year in consulting work, and the fact that I put those funds into my personal account upset them. Now, keep in mind that I've had that account through four previous banks, through Bank One, to Chase. It also has a DBA on it, for my company name, which is clearly noted on my bank statements. The people at Chase couldn't understand that. So, while we're trying to sort that out, the bastards converted my personal account into a business account without telling me. In the meantime, I open a business account. Naturally I kept depositing my payroll checks into the old account. Then I receive a letter claiming that I was inappropriately using my business account for personal purposes. That completely confused me, because as far as I was concerned I was depositing my checks into a personal account. So now I have two business accounts when I really didn't need any at all. They were also unable to revert my account back to a personal account, so I was forced to open a new personal account. Then, a week later, they spontaneously closed the old personal account without warning, claiming their TOS allowed them to do that. Nobody there could even tell me why.

      A lawyer friend of mine was incredulous when I told him this, and said it was none of their goddamn business what I use my accounts for. I don't care what browser Chase wants me to use: I'm going to out of there soon anyway.

  7. Three words.... by couchslug · · Score: 5, Informative
    --
    "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
    1. Re:Three words.... by Anonymous Coward · · Score: 1, Insightful

      Eight words: "Chase Bank May Drop Support of Chrome, Opera .

    2. Re:Three words.... by ya+really · · Score: 3, Interesting

      How exactly is a firefox addon useful when they said they're supporting FireFox, but not Chrome or Opera?

    3. Re:Three words.... by Anonymous Coward · · Score: 1, Informative

      Cancel Your Account

    4. Re:Three words.... by Shikaku · · Score: 4, Informative

      Opera has this built in, and Chrome has an extension which both do the same thing.

    5. Re:Three words.... by matazar · · Score: 1

      To be fair, while the OP clearly has reading issues, he's right (if you ignore his link).
      You can easily change your user-agent in Opera and I would assume Chrome would be the same.

    6. Re:Three words.... by csrjjsmp · · Score: 1

      Well, Opera has that function built in.

    7. Re:Three words.... by Anonymous Coward · · Score: 1, Interesting

      For Chrome: https://chrome.google.com/extensions/detail/aafciojnlamllgpkpdkbamkfgbofhgcj

    8. Re:Three words.... by maugle · · Score: 4, Insightful

      You can easily change your user-agent in Opera and I would assume Chrome would be the same.

      But you shouldn't, because then they'll never support Opera or Chrome "because none of their customers use it".
      Firefox didn't start getting support from big websites because of people changing its user-agent to IE.

    9. Re:Three words.... by Kenja · · Score: 1

      People still use the browser agent for detection? Weird. Most times I see something along the lines of a XMLHTTP object creation to determine the browser.

      Frankly, if the site doesn't support your browser, lying to it wont get it to magically work. AJAX etc are handled differently on different browsers.

      --

      "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
    10. Re:Three words.... by houghi · · Score: 1

      No. What needs to change is NOT the agent ID. What needs to change is the perception of the companies.

      If all people would use the Agent Switcher, then websites would say: Hey, everybody is using SomeRandomBrowser, why don't we just make sites that are only accessible for that browser?

      What they should learn is to make sites that are made following standards. Then the browser makers must follow those standards or loose people using them.

      --
      Don't fight for your country, if your country does not fight for you.
    11. Re:Three words.... by Anonymous Coward · · Score: 0

      As the author notes, this extension doesn't forge HTTP headers, which is what most websites use to detect browser versions. You have to start Chrome with a custom cmdline option to do that. Or you can use one of Chrome's IETab extensions. But TBH, both IETab extensions suck.

    12. Re:Three words.... by Anonymous Coward · · Score: 2, Insightful

      Quite. Instead you should do the exact opposite!

      If you're using Firefox download the extension and pretend you're using Chrome/Opera on their site.

      That'll fuck with them.

    13. Re:Three words.... by Element119 · · Score: 0

      doesn't always work. my online brokerage account refuses to let me into certain parts of its site even with user agent identifying as IE.

    14. Re:Three words.... by couchslug · · Score: 3, Informative

      Doh, THIS User Agent Switcher. I use FF so much posting the original was automatic. (Self-LARTing ensues.)

      http://www.renjusblog.com/2010/03/google-chrome-user-agent-switcher.html

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
    15. Re:Three words.... by Joe+Tie. · · Score: 1

      Or change your user agent to show as firefox. 10.5. Given the understanding of technology they seem to have, they'll assume you're a time traveler and hire you on the spot to give advice.

      --
      Everything will be taken away from you.
    16. Re:Three words.... by Anonymous Coward · · Score: 0

      Huh? So you're going to go to their web site repeatedly with a user-agent that doesn't work? Won't most people visit 1 time and never return with that user-agent when it DOESN'T WORK?

      So go visit 1 time, then use the plugin.

    17. Re:Three words.... by Anonymous Coward · · Score: 0

      Frankly, if the site doesn't support your browser, lying to it wont get it to magically work.

      Hey, it works for TurboTax, ever since they started their "Unsupported OS" nonsense. After you're logged in you can change the user agent back to normal so they don't send you broken IE code to render.

      It's funny you mentioned XMLHTTP object creation, because XMLHTTPRequesting the page in a Greasemonkey script is a way to add whatever junk they want in the request header, like useragent and referral spoofing.

    18. Re:Three words.... by Kevin108 · · Score: 1

      You use the user agent switcher and e-mail the bank to let them no not only do you expect them to support your browser, you know for a fact that it works.

      --

      It's a perfect time for being wasted.
      A perfect time to watch the stars.
      - Burden Brothers, "Beautiful Night"
    19. Re:Three words.... by Anonymous Coward · · Score: 0

      Just visit the site using the "real" agent first, to show it to them in their logs. At that point you still need to get your stuff done, so feel free to use the switcher instead of loading an unfavored browser. Done and done. People still need to have a way to get their business done, and switching banks is non-trivial in many cases.

    20. Re:Three words.... by Fjandr · · Score: 1

      Not only is it built-in, it's been built-in for years, and masking tends to work even on sites that try their level best to prevent browsers other than IE/Firefox from even loading their content. Sites also typically work perfectly when you mask as IE or Firefox.

      Developers who try to lock out browsers that display the site perfectly well are morons, and should be fired for their ignorance.

    21. Re:Three words.... by Fjandr · · Score: 1

      That's my response to any site that attempts to block access to "unsupported" browsers. I email every contact address I can find and tell them their developers are morons and the site works perfectly well with other browsers. I don't know how the decisions are made at any of them, but a number of sites I've done that with stopped their abjectly stupid policies of actively blocking browsers they deemed "unsupported."

    22. Re:Three words.... by Phroggy · · Score: 1

      Safari also has a built-in option. Enable the Develop menu in Preferences/Advanced.

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    23. Re:Three words.... by Anonymous Coward · · Score: 0

      You just pass it into the Chromium executable as a command line option. That is, it is built in. Except in the OS X build, which is compiled into the binary. You can't change it. As far as I know (and I have looked, briefly), there is no Chromium extension.

    24. Re:Three words.... by delinear · · Score: 1

      The problem is, how will companies learn and how will customers access those essential services in the meantime? Of course we could just not use the site, but then they'd likely see that as evidence that people didn't like online banking, not that their site was locking people out, and justify spending less on their site development (and probably supporting a smaller number of browsers) as a result. The real issue is that banks have a (fairly) essential service - they know they can dick you around and make you use a different browser and you'll accept it because you need to use the service, and let's face it, there's no real choice between them (they all care as little about the customer as the next bank).

    25. Re:Three words.... by Anonymous Coward · · Score: 0

      Won't blocking potential users via user-agent sniffing accomplish the same thing? Nobody with Chrome or Opera can access their site, so they won't support it because "none of their customers use it" even though none of their customers use it because they blocked it.

      That said, I'm sure there's some sort of passive-aggressive way of switching your user-agent so that you can use the browser with the software thinking it's IE, but one of the ancillary parts letting the humans in charge of usage stats know that you're not on IE.

      user-agent = 'Mozilla 4.0 (MSIE 6.0) (.NET CLR 666 ) (PS I'm really on Google Chrome so suck it Chase) (PPS Don't try to block me because it's a cat-and-mouse game and even if you win you still lose)

    26. Re:Three words.... by assertation · · Score: 1

      The article said the bank is supporting Firefox and the useragent switcher is a firefox extension. How will that help Chase customers who want to use Chrome and Safari for Microsoft Windows?

  8. How #$@#$ hard is it? by Darkness404 · · Score: 3, Interesting

    Why are some browsers not supported? There are two primary reasons--security and popularity. There are dozens of browsers in use today, but not all offer the minimum levels of security that we require while others may not perform well with our site. The security of your accounts and private information is one of our highest priorities and some browsers, especially older versions, are simply higher security risks to use with our site. As for popularity, we continually monitor the types of browsers that customers use to access our site. Based on that information, we know that supported browsers are used by more than 95% of our customers. If a new browser begins to grow in popularity, we will assess and test its security and performance with our site to determine whether or not we should support its use.

    Right... Because its sooooo hard to use standards and make a secure site? Lets face it, if you code things right you can support every single browser except for perhaps IE (though they have gotten better). It is pure stupidity not to support various other browsers because they "aren't secure" when you can't give a reason other than they aren't used as much.

    The vast majority of security for banking comes from 3 main places. Encryption (controlled by the site owners), Physical/Software security of the servers (controlled by the sites owners) and elimination of flaws in the browser (judging by their inclusion of IE 6... they aren't worried about this).

    --
    Taxation is legalized theft, no more, no less.
    1. Re:How #$@#$ hard is it? by fuzzyfuzzyfungus · · Score: 1

      There is one additional place: Security of the client OS. Keyloggers don't really care about SSL, or XSS countermeasures, or just about anything else.

      I'm assuming that that is a battle that they simply have no wish to fight, though...

    2. Re:How #$@#$ hard is it? by MartinSchou · · Score: 1

      Alternatively they could just use a type of banking, that doesn't rely on any kind of software on the user's system. My Swedish bank uses a smart-card-reader and the chip on my card for challenge response.

      While I haven't tested it, I wouldn't be surprised if the website and all transactions would work in Lynx - only iffy thing there is the CSS used, but even then. Hell, it should work on any kind of web-enabled device, from Windows to OS X to obscure OSes, to phones, to toasters to Bluray players.

      Then you're essentially only looking at MitM-attacks, as even key-loggers on the user's terminal is only going to net you the user ID and challenge and response codes, and if the system is well made (which I believe it is), then that's not going to help you one bit.

    3. Re:How #$@#$ hard is it? by Dragonslicer · · Score: 3, Insightful

      There is one additional place: Security of the client OS. Keyloggers don't really care about SSL, or XSS countermeasures, or just about anything else. I'm assuming that that is a battle that they simply have no wish to fight, though...

      More like a battle that they can't possibly win. There's no way for a bank website to prevent stupid users of any operating system from installing keyloggers.

    4. Re:How #$@#$ hard is it? by Anonymous Coward · · Score: 0

      Chase is a pain in the ass when it comes to security. They encourage things that are counter to strong security. One example is supporting IE6 and up. Another is that I have Firefox set to erase cookies/history on close - but Chase doesn't like this. "We don't recognize your computer, please input the code we just sent to your cell phone". I.e. they encourage me to tone down my security settings to avoid this. Worse still, they don't even apply this consistently. Sometimes their systems won't care if I'm logging in from a new system or one where I've wiped all the cookies etc., other times they will. So then why care at all? I guess they want to provide an illusion of security by challenging sometimes but trying not to infuriate people.

      These are just a couple of examples.

    5. Re:How #$@#$ hard is it? by fuzzyfuzzyfungus · · Score: 1

      Completely impossible to win all the time; but a chat with an A/V vendor or botnet research outfit could probably get you a reasonably accurate rundown of "Percentage of systems compromised, by OS and version". From there, you could present the "zOMG Upgrade!" screen to users of any platform whose numbers fell above your acceptable risk threshold.

      It would be an even more thankless task than bugging people about their browser version, which is why they aren't doing it; but you could probably cut down on risk considerably.

      While, in theory, no OS is fully safe from user cluelessness, I'd wager that, for instance, XP users who aren't even on the current service pack are probably very bad bets (or heavily controlled appendages of some corporate IT department), while people who are at least fully up to wherever dutifully running their platform's auto-updater would put them are rather safer.

    6. Re:How #$@#$ hard is it? by owlstead · · Score: 1

      Well, a few things come to mind to mitigate attacks by keyloggers:
      - the OS could disallow normal users to install keyloggers
      - the bank could use a separate authentication device (and additionally transaction based security)

      These don't completely stop MitM attacks, but they make them much harder.

    7. Re:How #$@#$ hard is it? by xaxa · · Score: 1

      They can try though. My bank asks for characters from my password, and each time they ask for different characters in a different order (e.g. the 4th, 1st and 9th). They then ask for two numbers from a PIN, and I input that using a drop-down box.

      A competing bank uses the chip on the debit card to authenticate logging in, mine only uses the chip for authorising a transaction. (Using one of these) Either way, you input a one-use-only number into the bank website.

    8. Re:How #$@#$ hard is it? by Eskarel · · Score: 1

      They(or a company which makes software they license) bought a bloody ajax framework.

      Whenever you see that particular list of supported browsers, you're looking at an out of date AJAX framework. They were really popular for a while, and I've had the displeasure of working with several of them. They're essentially rapid deployment tools for AJAX web interfaces, and they were really popular for a while(and still are). The idea is that you use a library which takes care of all of the "how do I do this in browser X" stuff for you. The problem of course is that with the notable exception of JQuery, every single one of them sucks. They don't update often enough, and when they do they tend to drastically change their API so that all the stuff you did in the old one doesn't work. I've had to work with a number of them, and they're really rather disastrous.

      Generally speaking, they check the browser agent and do something based on what it returned. When most of them were written, Chrome didn't exist and so it's not listed. There's no conspiracy here, it's just the way it is. Even support for Safari doesn't fix things because it doesn't use the same Javascript engine so it may or may not work.

    9. Re:How #$@#$ hard is it? by Distan · · Score: 1

      Regarding keyloggers...

      The new thinking in bank security is that they may have to send boot CDs to their customers, and only allow customers to login when they have booted from this "known secure" CD.

    10. Re:How #$@#$ hard is it? by Anonymous Coward · · Score: 0

      > The vast majority of security for banking comes from

      Did you RTFA? This is about client side security. What you meant to say was:

      The *vast* majority of client side security problems comes from:
      * Running as Administrator
      * Running unpatched copies of software

    11. Re:How #$@#$ hard is it? by cbhacking · · Score: 1

      No, although allowing XP (where the default user, and therefore the default permissions for the browser, as Administrator-level) is pretty dumb if that was their goal. Not that I'm suggesting they should block XP outright (and even if your User Agent string contains OS identification, it could be spoofed and they'd be none the wiser) but permitting not just XP, but XP using it's original, 10-year-old web browser does seem a little... stupid, if security is a goal at all.

      --
      There's no place I could be, since I've found Serenity...
    12. Re:How #$@#$ hard is it? by Anonymous Coward · · Score: 0

      There is one additional place: Security of the client OS. Keyloggers don't really care about SSL, or XSS countermeasures, or just about anything else.

      I'm assuming that that is a battle that they simply have no wish to fight, though...

      More like a battle that they can't possibly win. There's no way for a bank website to prevent stupid users of any operating system from installing keyloggers.

      Custom made, bootable, non-writeble usb/cd with a browser?

    13. Re:How #$@#$ hard is it? by delinear · · Score: 1

      I've started using the OSK when using operating systems I'm not fully in control/the main user of (i.e. work, parents). Here in the UK it seems banks are specifically moving away from security in favour of ease of use, which is all well and good but it would be nice to have the option of a little added security for those of us who don't mind taking the additional required steps (for instance, using some kind of secure dongle/key generator to authenticate).

  9. As a mac user by AnAdventurer · · Score: 3, Insightful

    A few years ago, before Firefox and Safari had any market share I used to find from time to time websites requiring me to use IE. Since it was not possible at the time (IE had not been updated for Apple in a few years) you know what happened? I did not use their service and I did not miss it, I just used a competitor who allowed me to use my browser. Didn't matter if it was a back of a brokerage account, or a Japanese tee shirt shop (whatever). Now I never encounter that kind of message anymore. Is this a positive example of free market? I am not sure, but it might be!

    --
    6.8SPC TR of 550, l xwind at 6, drift rt at 26" drops 77". AT has 503 ft-lbs at 1403 fps. FT 0.86
    1. Re:As a mac user by Anonymous Coward · · Score: 0

      Nice theory, but for various reasons, and as has already been noted by others posting to this thread, many people don't necessarily have a completely free choice when it comes to which bank(s) they do business with.

    2. Re:As a mac user by tepples · · Score: 4, Insightful

      I did not use their service and I did not miss it, I just used a competitor who allowed me to use my browser. Didn't matter if it was a back of a brokerage account, or a Japanese tee shirt shop (whatever).

      How would you switch if the offending company were a monopoly, such as the local electric power company or (in a case like this) the only bank with ATMs in your town?

    3. Re:As a mac user by John+Hasler · · Score: 0

      > How would you switch if the offending company were a monopoly, such as the
      > local electric power company...

      It is quite possible to do business with utility companies by phone and snail mail.

      > ...or (in a case like this) the only bank with ATMs in your town?

      ATMs are a mere convenience. They are far from a neccessity of life.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    4. Re:As a mac user by tepples · · Score: 1

      How would you switch if the offending company were [...] the only bank with ATMs in your town?

      ATMs are a mere convenience. They are far from a neccessity of life.

      With no branches and no ATMs, how does one deposit cash? Or are you talking about getting a postal money order and mailing that to the bank?

    5. Re:As a mac user by maztuhblastah · · Score: 1

      > How would you switch if the offending company were a monopoly, such as the local electric power company or (in a case like this) the only bank with ATMs in your town?

      Well... you can't. Instead, you pay them in the least convenient way (for them) possible, and you complain to every manager you can find, explaining in clear, laymen-friendly terms why you have to go to such a hassle. "Hi Dave, I'm sorry I have to bother you, but I can't settle my bill online because your website... etc."

      I've done this with a couple regional businesses in my area, and you better believe that it got results. A pissed-off geek that quietly complains on Slashdot doesn't make life any less pleasant for J. Random Manager. A customer who politely, professionally, yet consistently ends up making extra work for and taking extra time from said manager will provide an excellent motivation to fix the problem, if only so he'll shut about and go away.

      Be polite, but clear: you'd *like* to pay your bill / manage your service / etc. in a way that didn't waste his time and you really hate having to do this, but $CLEAR_EXPLANATION.

    6. Re:As a mac user by Anonymous Coward · · Score: 0

      How would you switch if the offending company were a monopoly, such as the local electric power company or (in a case like this) the only bank with ATMs in your town?

      Not an issue. Just move.

    7. Re:As a mac user by NSParadox · · Score: 1

      There are ATMs EVERYWHERE! Banks, convenience stores, gas stations. Plus, you can withdraw from those ATMs even if you're not a Chase Bank customer. And many banks will refund any fees charged by the ATM network.

      Local electric is a better example, but there's no such thing as a local monopoly for banks anymore. I have nearly all of my banking assets in non-bricks-and-mortar banks.

      --
      Unless mankind redesigns itself .... robots will take over our world. (Stephen Hawking)
    8. Re:As a mac user by Lehk228 · · Score: 1

      direct deposit paychecks, then use debit / credit / online transfer to pay everything

      --
      Snowden and Manning are heroes.
    9. Re:As a mac user by Anonymous Coward · · Score: 0

      How would you switch if the offending company were a monopoly, such as the local electric power company or (in a case like this) the only bank with ATMs in your town?

      You would switch to a bank that waves ATM fees from other banks. Some online banks do that, now.

    10. Re:As a mac user by Anonymous Coward · · Score: 0

      I would switch to Ally, who gives you unlimited ATM withdrawals at any ATMs nationwide and doesn't try to pull any of these shenanigans

    11. Re:As a mac user by Phroggy · · Score: 1

      There are ATMs EVERYWHERE! Banks, convenience stores, gas stations.

      Yes, ATMs are available, but the ones in convenience stores and gas stations all charge a fee, the ones in banks charge a fee to anyone who isn't their customer, and many banks will charge a fee to their customers when using a non-bank ATM. For example, if I have a Bank of America account, and I use a Chase ATM, both Chase and BofA will charge me fees for that transaction, totaling somewhere in the neighborhood of $4-$5.

      Plus, you can withdraw from those ATMs even if you're not a Chase Bank customer. And many banks will refund any fees charged by the ATM network.

      As far as I'm aware, most banks don't do this. Maybe they do?

      When I moved to Phoenix, I opened a BofA checking account, because at the time, there were far more BofA ATMs available in Phoenix than any other financial institution. When I moved back to Portland, I closed out that account, because the same wasn't true in Portland.

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    12. Re:As a mac user by danielsfca2 · · Score: 1

      Schwab Bank refunds all ATM fees. Liquor stores, McDonald's, other banks. It comes back automagically at the end of the month. I still can't figure out what mechanism they use to figure out what part of the withdrawal is the fee, but it works great. In effect, I have access to like a zillion free ATMs, whereas even customers of the biggest banks only have that bank's ATM fleet. I can use them *all* for free, plus the random non-bank ATMs.

      For deposits, you mail checks in.

      I also keep a B of A account which, when opened online under a certain promotion, has no recurring fee or direct deposit requirements. I use this B of A account whenever I need to deposit cash, or get a check into the bank more quickly. Then I can use the Schwab online tool to ACH the money into my Schwab account.

    13. Re:As a mac user by Anonymous Coward · · Score: 0

      In the Netherlands we just use a competing bank's ATM machine. With the exception of being able to view your accounts balance there isn't a difference at all between the machines. Even better, this works the same across many of the European countries.

    14. Re:As a mac user by Rockoon · · Score: 0, Troll

      You deposit money at ATMs? You realize that there is no guarantee that you will ever have that money deposited, and that you dont even have a receipt that you can use in small claims court?

      Another reason not to use ATM's is because these days every ATM card is also a debit card, and debit cards are bad news. There is no place that a debit card works that a credit card doesnt, but a credit card has protections and guarantees. You cant do a charge back on your debit card, and there is no fancy gimmicks a credit card company can use to force you into an overdraw penalty...

      --
      "His name was James Damore."
    15. Re:As a mac user by tepples · · Score: 1

      direct deposit paychecks

      Quit your job, which happens not to offer direct deposit, and find another that does? I don't see that as practical at least until the next bubble.

      use debit / credit / online transfer to pay everything

      "Sorry, cash only."

    16. Re:As a mac user by tepples · · Score: 1

      In the Netherlands we just use a competing bank's ATM machine.

      In the United States, the ATM owner and the bank both charge fees for use of an ATM not owned by same bank as the checking account. This fee can be 5 USD for a 40 USD cash withdrawal. Has the Netherlands outlawed this fee, or do Netherlanders just accept this fee as a fact of life?

    17. Re:As a mac user by Mongoose+Disciple · · Score: 1

      ATMs are a mere convenience. They are far from a neccessity of life.

      Sure -- but so is using your web browser of choice.

    18. Re:As a mac user by Jedi+Alec · · Score: 1

      How would you switch if the offending company were a monopoly, such as the local electric power company or (in a case like this) the only bank with ATMs in your town?

      Good grief, are you telling me in the US ATM's are actually tied to a specific bank? I can stick my card in any machine across europe secure in the knowledge that it'll happily spit out money. What's next, you're gonna tell me you guys still use cheques as well? Or go to the bank in person to handle business?

      Oh, and before you ask, there are no fees involved in withdrawing from a different machine. Not that I ever need to since I can pay for pretty much anything with my bank card anyway. The only thing cash is still usefull for is tipping a specific waiter(who then tosses the cash into a company-wide pot anyway) and maybe at some really small fast-food joints.

      --

      People replying to my sig annoy me. That's why I change it all the time.
    19. Re:As a mac user by Jedi+Alec · · Score: 1

      Has the Netherlands outlawed this fee, or do Netherlanders just accept this fee as a fact of life?

      No fees involved. You see, in order to make a free market actually *work*, occasionally you have to bitchslap an entire industry into submission.

      The bankcard I get from my bank costs 1,25 Euro's per year and allows the use of ATM's anywhere in Europe and a number of other countries as well. It also comes with the gadget needed for secure internet banking. Conditions are similar for all the other banks that operate around here. The cheaper(free) version only allows withdrawals without a fee at every bank in the netherlands.

      --

      People replying to my sig annoy me. That's why I change it all the time.
    20. Re:As a mac user by Jedi+Alec · · Score: 1

      Just a little bit more info, I found this little piece of legislation:

      http://ec.europa.eu/internal_market/payments/crossborder/index_en.htm

      --

      People replying to my sig annoy me. That's why I change it all the time.
    21. Re:As a mac user by Anonymous Coward · · Score: 0

      Sign up for an Internet only bank that refunds ATM fees (http://usaa.com)...

      I never deal with my electric company website... the bills come directly to my online internet only bank.

      You make a good point, but there are usually workarounds there as well.

    22. Re:As a mac user by tepples · · Score: 1

      [A bank's geographic monopoly is n]ot an issue. Just move.

      Moving your family just to switch banks costs substantially more than the ATM fees and postal money order fees associated with using an out-of-state bank.

  10. Hmmph... by fuzzyfuzzyfungus · · Score: 4, Insightful

    I can understand the "popularity" argument, though it certainly does tend to coddle poor design practices, the fewer browsers they have to check for correct rendering on the cheaper their web development will be.

    I find the "security" one much harder to understand(unless, as is quite likely, it is just being used cynically to make a purely cost-based decision sound more urgent). From a security perspective, things like IE6 and FF2.0 are seriously retro; but supported, which makes it seem quite unlikely that they are making the "security" decision based on the presence/absence of some specific feature(e.g. specific SSL/TLS ciphers, "anti-phishing filters", XSS countermeasures, etc.). Further, the "Safari 3.0 or higher (Mac Only)" thing seems downright inscrutable from a security perspective, and not much clearer from a web-design perspective. Is Safari version X on Windows really that drastically different? And is Chrome all that different, in terms of the rendering features that you would need to present a bunch of numbers, some fine print about fees, and clip-art of smiling families?

    1. Re:Hmmph... by cbhacking · · Score: 1

      Actually, Safari 3 (Mac or Windows) might be more secure than IE6... and might not. Short of Adobe's flash plugin for Mac, which is typically run inside Safari but can't really be considered the same thing, I know of no other piece of Mac software that so many security holes - be they patched vulnerabilities, exploits revealed in competitions, or attacks in the wild - have been found in. The Windows version didn't fare any better at all, for that matter.

      --
      There's no place I could be, since I've found Serenity...
  11. Ban Windows if concerned about security by gig · · Score: 0, Troll

    Considering the Windows malware that is emptying bank accounts, you have to ban Windows if serious about security. If not banning Windows, they should create a Chase-branded native Windows software client for their customers to use so they don't use a browser at all.

    Safari support is important because many Windows users do their online banking with their iPod or iPhone because it's exponentially safer than Windows, and because Mac users are extremely trouble-free clients. But they should simply support WebKit to also get Chrome and the other smartphones.

    The key takeaway from the IE9 preview is that the Internet Explorer platform is dead. If you support WebKit plus IE6-IE8 then you'll very likely be including IE9 as if it is a WebKit browser since they are making a WebKit-alike so they can reboot their mobile platform.

    Overall I think the best strategy is to be aggressive with HTML5, including fallbacks so that you have one site you're focusing on, that can run in any HTML5 browser and fallback gracefully to the old browsers, then be aggressive about getting your clients to upgrade and about communicating whatever problems you have to W3C and the browser vendors. The way out is through.

    1. Re:Ban Windows if concerned about security by nurb432 · · Score: 1

      If not banning Windows, they should create a Chase-branded native Windows software client for their customers to use so they don't use a browser at all.

      Or send out OS boot cds :)

      --
      ---- Booth was a patriot ----
  12. As a Chromium Developer... by Mabbo · · Score: 3, Interesting

    ... I can say it's pretty short sighted of them. What do they plan to tell the people who buy Chrome OS Netbooks in the near future? Sorry, you can't use our bank? I'm sure both Google and various hardware vendors who offer such devices will have a few words to say to Chase Bank.

    1. Re:As a Chromium Developer... by IANAAC · · Score: 1

      What do they plan to tell the people who buy Chrome OS Netbooks in the near future?

      You may not remember this, but back when Firefox was the new kid on the block, you could only get to most banking sites with IE. Once they started to see an increase in Firefox usage in their logs, they probably then decided to start to allow it. Same with Safari.

      And the same will go for Chrome (I sincerely doubt Opera will be included in the list). Contrary to popular slashdot thinking, most people don't use Chrome or consider it a "rising star". It's in the same league as Linux. They might know about it or have heard about it, but that's about as far as it goes.

      Most people use what's already on their machine.

    2. Re:As a Chromium Developer... by Anonymous Coward · · Score: 0

      Chrome is actually as popular as Opera and Safari combined, according to hitslink.com.

    3. Re:As a Chromium Developer... by Anonymous Coward · · Score: 0

      Internet Explorer's market share is just below 60%. Let us consider that the vast majority of enterprises do not allow employees to install the browser of their choosing. If even 10% of computers are controlled by enterprise IT departments that lock down the computer, then "most people" do not use the default browser on their machines.

    4. Re:As a Chromium Developer... by Anonymous Coward · · Score: 0

      I'm sure both Google and various hardware vendors who offer such devices will have a few words to say to Chase Bank.

      And? I'm not saying I agree with Chase here, but your attitude is just stupid. What the hell is Google going to do? Beat them up?

      This is Chase's decision, right or wrong, and it's stupid to think Google should (or even could) somehow bully companies into supporting them.

    5. Re:As a Chromium Developer... by westlake · · Score: 1

      I can say it's pretty short sighted of them. What do they plan to tell the people who buy Chrome OS Netbooks in the near future?

      The netbook is down-market, the iPhone is up-market. Which do you think is more important to JP Morgan Chase?

    6. Re:As a Chromium Developer... by Anonymous Coward · · Score: 0

      I'm guessing, "Please install and use Firefox."

    7. Re:As a Chromium Developer... by Zaiff+Urgulbunger · · Score: 1

      What the hell is Google going to do? Beat them up?

      Welcome to GoogleBank(TM) [BETA]! ;)

      And the funny thing is... as much as I do worry that Google knows too much, I'd still trust them *vastly* more than any existing bank.

    8. Re:As a Chromium Developer... by Anonymous Coward · · Score: 0

      They could offer to work with the bank in order to resolve the support issues - only I suspect the bank would refuse since this is probably more about technical support for users than security or difficulty of development (most web developers will already know that the differences between Safari, Firefox, Opera and Chrome are minimal - well, unless you're attempting clever HTML5 stuff - and that generally if the code is written half-way competently it will look the same or good enough across them all by default). They don't want to train or keep track of emerging edge case browsers so the simple option is to just not support them, that gives their tech support an easy out.

  13. Typical wrong conclusion by dingen · · Score: 4, Insightful

    '...not all offer the minimum levels of security that we require while others may not perform well with our site.'

    Yeah, if you've made a site and it doesn't look in both Chrome and Opera, there must be a problem with those browsers. I'm sure they paid a lot of money to get their site developed, so there can't be anything wrong with that.

    --
    Pretty good is actually pretty bad.
    1. Re:Typical wrong conclusion by interval1066 · · Score: 1

      Their insistence on supporting IE 6.0 is odd considering Microsoft itself is winding down support for it. I know I've heard/read anecdotal evidence that a lot of users are still using it; to that I say 1) They need to move on, & 2) I personally don't know anyone still using it. If you buy a new system your getting Windows 7 (whether you want it or not), and I'm not even sure how you'd begin to back grade IE; so the majority of those users must not have installed or updated their Windows installs in... 5-6 years?

      --
      Python: 'And then suddenly you have a language which says "we're all stuck with whatever the whiniest coder wants".'
    2. Re:Typical wrong conclusion by couchslug · · Score: 1

      "I'm sure they paid a lot of money to get their site developed, so there can't be anything wrong with that."

      Cost /= Quality.

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
    3. Re:Typical wrong conclusion by Anonymous Coward · · Score: 0

      There are government agencies where IE 6 is the only permitted browser... dropping support for it is probably not even an option.

  14. Not "positive" example by Darkness404 · · Score: 1

    This isn't a positive example of the free market because it is a net negative for the net as a whole. Yes, the free market working on perhaps its last stronghold that keeps on getting eroded is a good thing, but why was IE not being used? Because it was filled with more holes than swiss cheese, that it didn't support hardly any technology, it was a pain to code for, etc.

    The only reason why this has happened is because IE for a time was complete crap. Yes, it has resulted in benefits for some of us, but it means that many people have been and are using browsers that can be easily exploited into spewing DDoS attacks and spam (Does anyone still get spam anymore? I think I've had a grand total of like 4 messages since I started using Gmail) and all kinds of malware.

    So, while it is nice that it opened up competition in the browser market, it was a net loss for the internet as a whole.

    --
    Taxation is legalized theft, no more, no less.
  15. Let me translate that by Rogerborg · · Score: 5, Funny

    "We paid Vice President McNepotista's retarded cousin Benny six hojillion greenbacks to lash up a flaky site in Front Page, and if we had to acknowledge that our crappy site doesn't render in most standards compliant browsers, we might not feel like such virile corporate stallions tonight while we're snorting coke out of a hooker's ass crack."

    --
    If you were blocking sigs, you wouldn't have to read this.
  16. "Or Higher" by IBitOBear · · Score: 1

    What is all the "outdated" commentary in the article, and the bemoaning of IE6. The text, typed or pasted by the very poster, lists IE6, Safari 30. and Firefox 2.0, each decorated with the words "or higher".

    Those two words largely eliminate fully half the posed and inferred questions about IE6 being out of date and the whole list being backwards or whatever.

    My unleaded gas is for use with a 1975 automobile or later. This doesn't make it unfit for my 2006 prius.

    Someone in the editorial department needs to go listen to Monty Python's Logician sketch. It's called the _partial_ conversion of a logical statement.

    --
    Innocent people shouldn't be forced to pay for inferior software development.
    --"Code Complete" Microsoft Press
    1. Re:"Or Higher" by bwintx · · Score: 1

      The point of most of these posts' IE6-related comments apparently is that, if the other browsers aren't considered sufficiently secure, there's no way in hell that IE6 could be.

      --
      Discussion System prefs link: http://slashdot.org/users.pl?op=editcomm
    2. Re:"Or Higher" by John+Hasler · · Score: 1

      > What is all the "outdated" commentary in the article, and the bemoaning of
      > IE6.

      The point is that if they actually cared about security they would specifically block IE6.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
  17. Chrome by w0mprat · · Score: 1

    I use Chrome and sometimes Opera for security. I will not do internet banking with anything else other than Chrome or the browser on my Android phone. Firefox, as much as I love it, has become outdated slow and bloated. It's also very popular, meaning it's under attack (indeed have witnessed more and more malware getting through firefox - it's no longer the automatic cure for malware magnet users) although flaws are fixed so fast it makes your head spin, in reality it's always been unpatched browsers that have been the risk.

    I uh, was also under the impression Chrome has some pretty heavy duty security features and built in anti-phishing support. To the point that it embarasses the competition who are playing catch up. If anything banks should be strongly encouraging people install these browsers.

    --
    After logging in slashdot still does not take you back to the page you were on. It's been that way for 20 years.
  18. Wrong reading by gmuslera · · Score: 1

    They promote the use of IE6 instead of Chrome or Opera to decrease security... probably they will kick people usiing updated flash players and recent firefox.

    If well Hanlon's always take precedence, by now a variation of Clarke's law should be applied: "Any sufficiently advanced incompetence is indistinguishable from malice"

    1. Re:Wrong reading by mcgrew · · Score: 1

      here, try my razor...

      Never assume incompetence when greedy self-interest will explain the situation.

  19. Here's what they should do by countertrolling · · Score: 0

    The banks should issue a write protected USB stick with it's own connection manager and browser on it. An "almost live" OS.

    --
    For justice, we must go to Don Corleone
  20. +1 Troll article by MagicM · · Score: 5, Insightful

    Nothing in the linked page says that they're going to lock out "unsupported" browsers.

    If you are using a browser that we don't support, you may not be able to access our site or you may not have the same level of performance as if you were using a supported browser.

    Essentially they're saying that the site may not perform per specification in browsers that they do not test with because they're only used by less than 5% of their users. This is nothing other than a "we didn't test, so don't expect it to work" disclaimer. Nobody is getting locked out and nobody is discriminated against. The site's developers are simply cutting some corners to save costs. Business as usual.

    Y'all are posting in a troll thread.

    1. Re:+1 Troll article by Nimey · · Score: 1

      kdawson trolled us? InconCEIVEable!

      --
      Hail Eris, full of mischief...

      E pluribus sanguinem
    2. Re:+1 Troll article by Abreu · · Score: 1

      I don't think that word means what you think it means...

      --
      No sig for the moment.
    3. Re:+1 Troll article by TangoMargarine · · Score: 1

      that word

      Sarcasm?

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
    4. Re:+1 Troll article by Anonymous Coward · · Score: 0

      Still, it's rather obvious that we apparently didn't give them enough blackm--errr--bailout money for them to continue business as usual.

    5. Re:+1 Troll article by Abreu · · Score: 1
      --
      No sig for the moment.
  21. Chase blows by Quaoar · · Score: 1

    Fuck Chase...I had Wamu before they were swallowed by Chase, and Wamu's website was FAR superior to the ancient web banking that Chase offers. I have to click through 5 screens just to transfer money across accounts with chase, and I doubt they're not using anything more sophisticated than plain https, so any BS reason they offer for not supporting certain modern browsers is just that...BS.

    --
    I'll form my OWN solar system! With blackjack! And hookers!
  22. Three letters.... by ksandom · · Score: 1

    LOL

    --
    Funnyhacks - Wierd, unusual, and fun hacks
  23. I work at Chase by Anonymous Coward · · Score: 5, Interesting

    The reason that IE6 is included is because it's currently installed as the only browser on 140,000 Chase employee workstations, laptops, etc. If IE6 was blocked then Chase employees would be unable to bank with Chase from the office.

    1. Re:I work at Chase by shentino · · Score: 1

      One thing that corporate overlords like about IE6 is that it breaks sites like facebook, youtube, etc that the PHB's don't want their wage serfs looking at while on duty.

    2. Re:I work at Chase by hedwards · · Score: 1

      Hmm, that sounds like a compelling reason for me to continue not doing business with them. That's really not a valid excuse. IE6 isn't secure, while if you can sequester it to an internal LAN and keep it from the net you approach security, there's really no excuse for forcing that on other people. There's just way too many portable web browsers to choose from, Chrome, Firefox and Iron to name basically two, plus I'm sure that most other major browsers are available as such as well. Plus if you do it right, it's a lot easier to push updated images than it is for integrated software.

    3. Re:I work at Chase by TigerTime · · Score: 5, Insightful

      Thanks for letting me know how security is viewed at Chase. I mean if you are using the most insecure browser in the market today that is even seen by Microsoft as being inadequate. And Chase can't seem to find the time and money to upgrade, who knows what other corners they are willing to take to save a buck security-wise. I mean that's pathetic that a FINANCIAL institution is still using that completely insecure browser behind their doors.

    4. Re:I work at Chase by Anonymous Coward · · Score: 1, Funny

      ....and you're breaking the code of conduct by posting on slashdot as a chase employee....oh noes...so am i!

    5. Re:I work at Chase by Anonymous Coward · · Score: 0

      Let me guess: as a result of the AC posting the above browser related information, Chase engages in the process of estimation for upgrade cost, the absolutely necessary outside security and massage consulting, the management bonus, a new car for the CSO and the legal cost which are required to accuse the employee for damages amounting to the cost of the said activities. The employee is also accused of attempted hacking for simply having expressed the state of the information security in a public forum.
        Though that was little sarcastic, some real banks do have reactions comparable to the described and some real courts have ruled for "damages" in a similar situations which is fucking insane, in my humble opinion.

    6. Re:I work at Chase by Anonymous Coward · · Score: 0

      I also work at Chase and I can attest to the fact that we run IE6 in 95% of work stations. Although the IT group recently started having us test IE8 with in house applications, so a rollout will probably follow soon.

    7. Re:I work at Chase by Anonymous Coward · · Score: 0

      Thanks for letting me know how security is viewed at Chase. I mean if you are using the most insecure browser in the market today that is even seen by Microsoft as being inadequate. And Chase can't seem to find the time and money to upgrade, who knows what other corners they are willing to take to save a buck security-wise. I mean that's pathetic that a FINANCIAL institution is still using that completely insecure browser behind their doors.

      This is another can of worms. (I'm not the GP) You don't wanna know just how much of the machines that my company supporting traders, commercial banks and large financial institutions was run on IE6. Most of the screenshots sent to us come from IE6 PC's at all salary paylevels. The only exceptions are take-home laptops, but even those rarely had Vista or Windows 7. Even our own systems had a flaky IE6 ActiveX client-lookup tool, and our Siebel version would break under IE7 and 8. So, Chase is not alone. There's nowhere to run here in the US.

    8. Re:I work at Chase by Anonymous Coward · · Score: 0

      I don't think Chase employees bank with Chase...

    9. Re:I work at Chase by Anonymous Coward · · Score: 0

      Chase IS in the process of migrating to IE8 internally, and the internal teams are testing applications in FF, IE6/7/8, and Windows 7.. it takes time to break the inertia.

    10. Re:I work at Chase by mcgrew · · Score: 1

      So lets do the math... $0 to upgrade 1 person, that's, lets see, $0 times 140,000 people is, um.... any math geeks here? How about telling your employees to upgrade their goddamned browsers?

      I had Chase back in 1974, I see they're as bad as they used to be. Some things never change.

    11. Re:I work at Chase by Anonymous Coward · · Score: 0

      I'm afraid the situation might not be any better at the other national banks. I worked at Wells Fargo from 2005 until earlier this year. At the retail banking level, all workstations were running Internet Explorer 6. In fact, my market only upgraded to Windows XP (from Windows 2000) last year.

    12. Re:I work at Chase by ZioGio · · Score: 1

      Chase isn't the only one. I work at Microsoft assisting third party developers with their online software projects and it amazes me how many companies still use Windows XP and IE6. I used to work in Microsoft licensing so I know that the cost of upgrading their systems is pittance for companies of their size. The only reason they do not upgrade their OS or browser is because they can't (or won't) upgrade some proprietary software. Banks (and law firms, I was surprised to find out) are notorious for this.

  24. People will think Chase is slow by istartedi · · Score: 2, Insightful

    The scripting engine in Chrome is at least twice as fast as the one in IE, and it's stable. The first thing I noticed was that Facebook didn't work well in IE. I got sick of Facebook, and stopped using Chrome for a while. Then I noticed that a couple sites I use a lot both work reliably in Chrome. I had been blaming those sites for having bad scripts. Nope. It's IE.

    Now, perhaps this is because I went through my IE settings and turned off anything that I thought might make me vulnerable. I don't run AV, so I tend to go through all the security tweaks for IE.

    Maybe, just maybe, if I set IE back to defaults it would work OK with the aforementioned sites. I won't do that. So many MS problems are due to insecure default settings, almost as much as the software itself.

    So. There's Chrome, it works on these sites, so I use it. Many people sitting behind PCs won't try alternative browsers. They'll just think the site is slow or unreliable.

    I don't know what MS is doing with IE. Maybe they're too distracted with smartphones and Bing. Maybe Google's brain power, revenue, and "momentum" is just crushing MS in the browser space. Whatever it is, the failure of IE is now painfully obvious, not just from a security standpoint; but useability. To reiterate, I suspect the scripting engine, since the sites where I've observed problems tend seem to be fairly script intensive. Anything that processes AJAX requests is twice as fast, or faster in Chrome. IE sometimes "forgets" drop-down settings or refuses to take input. Chrome just works.

    --
    For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
    1. Re:People will think Chase is slow by BZ · · Score: 1

      > I had been blaming those sites for having bad scripts. Nope. It's IE.

      Those aren't mutually exclusive. For something like a language runtime, real slowness happens when the language runtime doesn't happen to efficiently handle something really stupid that a program in the language does. The key is to make the things you don't handle efficiently be the ones that won't get tickled in practice most of the time.... but that doesn't mean program authors shouldn't try to avoid doing stupid things.

  25. As a member of the IT department... by WRX+SKy · · Score: 5, Interesting

    ... for a Fortune 50 company that received flack for something similar, I can assure it's not a safety thing so much as it is a laziness thing. The internal standard is IE6, therefore most developers have it on their machine and develop/test against it. To officially add support for other browsers would require QA to have all of the browser/machine combo's and likewise for development.

    Use standards and you won't have that problem? Wrong, because MS doesn't follow the standards. Which means that we end up writing two versions (minimum) - one for standards compliant and one for IE.

    Use a javascript package to make IE compliant? Can't. Corporate architecture doesn't allow us to use open source or third party libraries.

    End of the day... it's laziness, not security.

    1. Re:As a member of the IT department... by Aladrin · · Score: 3, Informative

      So you don't support IE7 and IE8 either, then? Because speaking as a developer at a different company, we have to specifically test each of those separately anyhow. And Firefox, of course. And Safari.

      So what you're really saying is that it's too hard to support 3 versions of IE and Firefox and Safari AND Chrome and Opera as well.

      Since Chrome is Webkit, just like Safari, it seems to me you should probably go ahead and support that one. And if your app works on Firefox and Safari without any hacks, it'll run on Opera as well.

      And like it or not, Chrome is taking market share from IE and Firefox. We are rapidly approaching a market that doesn't have 1 dominant browser, and you'll have to support them anyhow. Giving up now is letting go of things you'll need right before they become critical.

      I feel we need a car analogy, so it's like going from a single car on the highways to having many companies making many cars, but paving your roads to only work for that single car.

      --
      "If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
    2. Re:As a member of the IT department... by hedwards · · Score: 1

      This is a tough one, normally I'd say that making the bank accountable for breaches would be the prescription, but in this case, technically Chase is just enabling stupid behavior.

    3. Re:As a member of the IT department... by WRX+SKy · · Score: 1

      I'm with you - I think it's stupid we do things this way... but I'm just a lowly analyst that no one listens to.

      Like I said, it's laziness and nothing more.

    4. Re:As a member of the IT department... by bill_mcgonigle · · Score: 1

      The internal standard is IE6

      A fine example of long-term strategic thinking. It's 2010, please fire your CIO.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    5. Re:As a member of the IT department... by Anonymous Coward · · Score: 0

      "And if your app works on Firefox and Safari without any hacks, it'll run on Opera as well"

      i'm sorry, but you're very mistaken. i will never use opera, because it does not support things i use daily. things that firefox supports just fine. like yahoo mail. tried to access it from opera. wouldn't let me.

    6. Re:As a member of the IT department... by Anonymous Coward · · Score: 0

      Yahoo is specifically sniffing for Opera and blocking it. If the webmaster is a retard, there's little the browser can do about it.

    7. Re:As a member of the IT department... by danaris · · Score: 1

      And if your app works on Firefox and Safari without any hacks, it'll run on Opera as well.

      Not necessarily. There are a number of quirky behaviours in Opera that screw things up—sometimes just UI glitches, but sometimes worse things.

      Don't have any examples handy right now, but on the web game in my sig (of which I'm a volunteer developer), we've run into issues with Opera.

      Dan Aris

      --
      Fun. Free. Online. RPG. BattleMaster.
  26. Really? by R3dL3d · · Score: 5, Insightful

    As I once wrote to my bank: "I'll switch banks before I switch browsers".

    1. Re:Really? by mmcxii · · Score: 1

      sorry, but that's a pretty easy claim to disregard. Just like the droves of people who claimed that they would move in Bush Jr was re-elected or Obama was elected. If I were a business I wouldn't bother with a handful of my total customer base making these claims because I know that, when push comes to shove, nearly no one ever follows through on these kinds of promises. You may be the exception, more power to you if you are, but it's still easy to shrug it off.

    2. Re:Really? by mmcxii · · Score: 1

      That's suppose to be "move if"... Sorry.

    3. Re:Really? by R3dL3d · · Score: 1

      You can't compare both situations. Changing banks is easier than leaving your contry.

  27. People need to know that they have options by Presto+Vivace · · Score: 2, Informative
  28. it all began by Major+Downtime · · Score: 1

    JP Morgan IT staff: "These outdated browsers aren't secure!"
    JP Morgan Financial Guru: "We're going to make a fortune on securitizing these browsers! Start the rumor, tell 'em we're dropping everything we've got!"

  29. I agree by turkeyfish · · Score: 1

    having your money in a large US bank that is only propped up by the Fed, who let them borrow taxpayer money to make their balance sheets is asking for trouble. Now that I am becoming a fan of Chrome, I have another reason not to bother with Chase Bank, even if they continue to chop down forests to get my business.

    1. Re:I agree by hairyfeet · · Score: 4, Insightful

      That is why now that my oldest is prepping for college I have been giving him the money talks and told him to stay away from the big banks. I have found the small community banks and credit unions to give much superior service without gouging you on fees. With my little community bank I can even use my debit card online with no worries, because they cover all but $20 in the case of fraud and the card costs me a grand total of $1 a month.

      You really can't beat the personal service at those little banks either. I had to pick up some off lease office PCs for an insurance company job and I found that one of the suppliers doubled dipped and charged me twice. I walked into the bank and told a teller what my problem was, she had me in front of the girl in charge of debit cards in under two minutes. The girl in charge of debit handed me her personal card and said "It'll be back in your account by the end of the day" and then called me an hour later to say it was all taken care of.

      So I'd say you have to be nuts to go with the big banks. Not only is the community and credit unions less risky and less likely to gamble, but they value their customers and go that extra mile to keep your business. When the credit crisis first hit and the big banks were looking to mommy government to cover them, my little community bank was telling folks to come on in, because they hadn't gambled and had plenty of money for business and home loans.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    2. Re:I agree by Anonymous Coward · · Score: 0

      Small town banks aren't particularly any better. My local bank has stolen repeatedly from several people in my town (rather, money seems to disappear with no explanation). I lost over $1,000, tried to report it to the police who just shrugged at me and told me to change banks because they couldn't do a thing about it, and decided there is no such thing as a safe bank. They're either too big to touch, or too powerful in their own realm to be touched.

    3. Re:I agree by prionic6 · · Score: 1

      Sound like a case for the A-Team! Or Nathan Ford...

    4. Re:I agree by eharvill · · Score: 1

      With my little community bank I can even use my debit card online with no worries, because they cover all but $20 in the case of fraud and the card costs me a grand total of $1 a month.

      You pay money have have a debit card? What else do they make you pay for? There's no way in hell I would pay a bank to hold onto my money that they make interest on.

      I have 2 accounts, one with BoFA and one with a local credit union. I prefer "features" of BoFA, the main ones being their online security and their superior bill pay service. I use that account mostly for my monthly bills. I use the credit union primarily for my savings account and personal spending (stuff I don't want the wife to see).

      --
      At night I drink myself to sleep and pretend I don't care that you're not here with me
    5. Re:I agree by hairyfeet · · Score: 1

      Sorry if I didn't make myself clear, I do NOT pay the $1 for the card, I pay the $1 to have any transaction covered by the bank in case of fraud. It is a lot cheaper to use my debit than it is to use the Visa, and as I said if any merchant tries to pull a fast one the money is replaced the same business day, usually within an hour.

      And what kind of "spending" are you doing that you don't want your wife to see? It is pretty sad when you can't trust the woman. My GF makes her own money and I never say a word about what she buys and she doesn't say a word about what I buy, it is nice having trust like that.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    6. Re:I agree by eharvill · · Score: 1

      And what kind of "spending" are you doing that you don't want your wife to see? It is pretty sad when you can't trust the woman. My GF makes her own money and I never say a word about what she buys and she doesn't say a word about what I buy, it is nice having trust like that.

      Oh, I don't know. Purchases for her Birthday, Christmas, Valentine's Day, Mother's Day and Days when I just feel like surprising her with something. I guess hiding those purchases from her is truly a trust issue. Hooray for making assumptions...

      --
      At night I drink myself to sleep and pretend I don't care that you're not here with me
  30. Opera's scripting engine is faster than Chrome by Anonymous Coward · · Score: 0

    "The scripting engine in Chrome is at least twice as fast as the one in IE" - by istartedi (132515) on Sunday June 27, @06:02PM (#32711456)

    See the results there for what's stated in my subject-line above, it's VERY CURRENT (this week in fact):

    http://blogs.msdn.com/b/ie/archive/2010/06/23/html5-native-third-ie9-platform-preview-available-for-developers.aspx

    ("Read 'em & weep"... & that's ONLY OPERA's BETA CODE FOR THEIR NEXT RELEASE mind you - it's only going to be faster once it's OUT OF BETA (once excessive err traps &/or debug stuff is outta it's codebase))

    So - For SPEED?

    Opera leads there, & for the LONGEST TIME also, plus on most ALL FRONTS for things "web" (scripting AND std. HTML work)... here are some evidences of that, over time:

    http://www.howtocreate.co.uk/browserSpeed.html

    and

    http://crave.cnet.co.uk/cnetuk/crave/software/0,39029471,49302491,00.htm

    AND

    http://nontroppo.org/timer/kestrel_tests/

    (Opera "rocked the planet" in those cases... bigtime (& ESPECIALLY ON THE MOST USED PLATFORM THERE IS, BAR-NONE, FOR PC-COMPUTING: Windows!))

    APK

    P.S.=> On the note of security as well, in favor of Opera? It's usually always listed with ZERO known security vulnerabilities over @ SECUNIA.COM also (here are today's results on that note in fact):

    INTERNET EXPLORER 8.x VULNERABILITIES STATS:(06/27/2010)

    http://secunia.com/advisories/product/21625/?task=advisories

    Unpatched 31% (4 of 13 Secunia advisories)

    ---

    FIREFOX 3.x VULNERABILITIES STATS:(06/27/2010)

    http://secunia.com/advisories/product/25800/?task=statistics

    Unpatched 9% (1 of 11 Secunia advisories)

    ----

    GOOGLE CHROME 5.x VULNERABILITIES STATS:(06/27/2010)

    http://secunia.com/advisories/product/30134/

    Unpatched 0% (0 of 2 Secunia advisories)

    ---

    OPERA 10.x VULNERABILITIES STATS:(06/27/2010)

    http://secunia.com/advisories/product/26745/?task=statistics

    Unpatched 0% (0 of 7 Secunia advisories)

    ---

    (Once more/again, albeit on the note of security vs. speed above: "Read 'em & weep"...)

    Opera ROCKS, period (or, do the stats above make me a liar? I think not...)! Opera shows less security vulnerabilities in current builds than FF does (& less than IE, & IE still has known security issues).

    Plus, Opera's been able to pass the "ACID TESTS" (ACID2 specfically) for compliance to web-based standards since version 6.x iirc, & it was (iirc) actually the FIRST BROWSER (not development kit) to do so, but when counting dev kits, it was 2nd... correct me if I am "off" here on this last point though, guys, & thanks.

    APK

    P.S.-> Opera has a BIG "share-of-market" on MOBILE DEVICES as well, & is big in EUROPE (though stats don't tend to show it, because like many others, I tend to "IDENTIFY AS IE" in Opera, so I get somewhat better "IE based" page renderings on SOME sites (this happens, too bad) & that's something others seem to overlook QUITE A BIT too)...

    Once more, imo @ least? Well - Opera's great!

    I.E.-> It took me away from being a FireFox user primarily in fact, because of it (& FF + IE have copied Opera's features RAMPANTLY over time (e.g.-> Tabbed Browsing anyone? As far as ADDONS also?? Heh, a LOT of w

    1. Re:Opera's scripting engine is faster than Chrome by Anonymous Coward · · Score: 0

      In other words: Mozilla isn't that poorly managed as a successful business after all.

    2. Re:Opera's scripting engine is faster than Chrome by istartedi · · Score: 1

      I'm using IE8 so that explains it. Once you get past IE8, they are almost the same. I doubt I'd notice the difference between any of the others.

      IE 9 appears to be in development. Chrome is here NOW and it's "just a browser", whereas IE upgrades tend to do more to your system.

      However, this wouldn't be the first time MS reacted slowly to competition; but then started winning. It seems like that's how it was with browsers in the first place. Netscape just *ruled* the early days. IE was a joke, but then it started catching up and passed.

      --
      For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
    3. Re:Opera's scripting engine is faster than Chrome by TangoMargarine · · Score: 1

      tl;dr

      Also, perhaps BETTER capitalization PRACTICES would have made it EASIER to READ.

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
  31. My cards are with Chase by PCM2 · · Score: 1

    Well, that's one anecdote. I have the opposite experience. My primary credit card is also the first credit card I ever got. Mine did have a low interest rate. Over the years the card changed hands to two different banks through mergers, and now it's with Chase. Each time the brand logo on my card changed, I was been grandfathered in with the same APR as before. I've been with Chase for a while now, and though it wasn't even by choice, I'm perfectly happy with them as they have never given me anything but good service. They even recently upgraded my card to one of their "premium" products -- while keeping me at the same interest rate, which currently stands at 4.65% (yes, you read that right). And no, I am not anything close to "rich," by any stretch of the imagination.

    My guess is that your experience is due to the nature of the product you received from Chase. By "product," I mean card -- not all credit cards are the same, even when issued by the same bank. Different product lines tolerate different terms. For example, I once had a card that had a very poor interest rate, like they were giving you. I called up my bank and said I really couldn't see using this card ever again, given that my other cards offered so much better terms. The lady on the phone looked at my records and said yes, indeed I should qualify for a better rate -- but that unfortunately she couldn't give it to me with this particular card. She recommended I apply for a new card from the same bank, and she could take my application over the phone. I did so and they mailed me out my new card in a week or two, with the interest rate cut in half. I threw the old card away. Of course, which products you qualify for largely depend on your credit score.

    --
    Breakfast served all day!
    1. Re:My cards are with Chase by Saint+Stephen · · Score: 2, Insightful

      I really don't know what my APR is. I pay my bill in full each month.

    2. Re:My cards are with Chase by PCM2 · · Score: 1

      That's your option. I would argue that, by paying my bill in full or in part at a time of my own choosing, I am considerably more financially agile than you are. This is important to me, because since I am self-employed I cannot necessarily count on regular paychecks and consistent income throughout the year.

      --
      Breakfast served all day!
    3. Re:My cards are with Chase by Anonymous Coward · · Score: 0

      Wow, 4.65%. I hope that (before the recession) you maxed it out and put the cash into an investment account that earned you 6%.

    4. Re:My cards are with Chase by Machtyn · · Score: 1

      It does afford some freedom when you pay in full each month. The APR does not really matter. I think mine is up somewhere near 20%. The problem, of course, is when you run out of money one month and can't pay it off. That's when it's time to shred the card.

    5. Re:My cards are with Chase by zstlaw · · Score: 2, Interesting

      They changed policies months ago so that charge interest based off average daily balance. (Some have even tried using rolling highest balance for the month)

      I canceled my card when in 3 months they changed my rate from 7 to 17 to 21 then to 30% interest. Initially I did not care since I pay the balance off each month electronically. But at around then they also started charging interest using a rolling average of the (highest?) daily balance for the last couple months. I went on a business trip, payed off the entire balance, and the next month had hundreds of dollars in interest from my increased "daily balance" despite no charges all due to the previous months trip. The last dirty trick was they started changing the due date. One month it was the 26th the next it was the 16th. (That caught my one-week-early auto-payment by surprise which resulted in a default rate which took me from 30-36. I canceled my card immediately.

      Honestly as far as I can tell Case, Citibank, and Bank of America all took the credit reform legislation and inspected the bill saying, "holy shit you mean we can do these things legally currently?" They then implemented every skanky policy they could before the cutoff date as to be grandfathered on all accounts when the legislation passed and thus have their policy survive the implementation of the new legislation. My credit record was basically spotless.

      My family all had our rates go up around 23%. Most didn't notice that paying off the balance no longer prevented interest from being charged until I called them and told them to check out their statements. This is happening to people with credit scores over 800!!!

      Lets count the way that credit cards profit here. 1) they charge the merchant the first dollar or two of a transaction. 2) They charge the merchant a percentage of the transaction. 3) They charge you interest on the transaction. 4) They game the system to charge you as much as they can.

      I am disgusted at this behavior but at the same time there are a few features I love that only these companies seem to offer. (Virtual credit card numbers for online transactions) It drives me nuts that I haven't been able to ditch them all but am just working with another business entity in the same corporate giant.

    6. Re:My cards are with Chase by jackspenn · · Score: 1

      You aren't more financially agile then him if he has more cash on hand because while you were paying interest he was getting paid interest. Or if you are holding debt currently and he isn't. I decided two years ago to change my thinking to get out of the rat race. I had an awesome house ($3200/Mon mortgage) and newest Accord ($500/month payment), student loans. I sold house, paid off car, paid off student loans. I rent a condo down the street for less then property taxes. Now each month a save $2000. My wife no longer has to work. I am less stressed. Life is so much easier. Paying off car, loans wasn't fun, but it was worth it. Now I live within my means and as I do my future means rises. Americans don't need to deficit spend to get out of recession, we need to save and buy what we afford to avoid repeating problems that caused meltdown. How could banks lend to people who were unable to pay if those people never signed thee loan?

      --
      Respect the Constitution
    7. Re:My cards are with Chase by Anonymous Coward · · Score: 0

      I think you're confused, or intentionally leaving out important details specific to your situation. It sounds like you're saying you no longer have a grace period (which isn't really related to the average daily balance method of calculating interest). You probably didn't pay off the full balance in a previous month, or did a cash advance that has no grace period.

  32. Browser Security Acid Test? by Midnight+Thunder · · Score: 2, Interesting

    Basically, when there's a fairly significant liability there, years of experience and large corporate backing do matter. They maybe shouldn't, but they do.

    Sure, but if they can't provide concrete data for choosing one browser over another, then how can you be sure they are making the right choice. I understand their argument, but I have no evidence that they proved these browsers to be unreliable.

    What we need is a security acid test, akin to the CSS3 acid test, that is recognized by security and financial institutions, that can be run by browser developers to see whether they meet the mark. If there is one already, was it used and where are the results? If there isn't one, then how can we be sure browsers are being audited in an equal manner? For me the test should be something that any capable security expert could feel comfortable with and include minimum requirements for passing and also "nice to have features" that can give the browser bonus marks.

    --
    Jumpstart the tartan drive.
    1. Re:Browser Security Acid Test? by Abreu · · Score: 1

      I am not a security expert, but I imagine that, if such an standardized test existed, then malware writers would just write their warez to ensure their infected hosts pass that test

      --
      No sig for the moment.
  33. Verified by Visa by xaxa · · Score: 0, Offtopic

    I've noticed recently that the "Verified by VISA" thing[1] no longer works in Opera. I've tried to use at play.com, eastcoast.co.uk and flybe.com this weekend, and each time had to go back to Firefox.

    [1] The thing where an iframe from Visa within a shopping site asks for digits from your password. I.e. exactly what your bank tells you not to do (put your banking password into any other website) must be done. Stupid system.

    1. Re:Verified by Visa by Myoukochou · · Score: 1

      That thing should never be the same as your banking password. By design, it must be different.

      However, it's still a terrible idea (and as far as I know has been hacked, as has its MasterCard SecureCode counterpart), so offers no meaningful security benefits whatever.

    2. Re:Verified by Visa by xaxa · · Score: 1

      I have two accounts that use it.

      - NatWest use characters from my normal on-line banking password (this is MasterCard SecureCode).
      - Co-operative Bank use characters from my "memorable name", which is one of about five options used when logging in (as well as a password). (This is Verified by VISA.)

  34. Well by DaMattster · · Score: 2, Funny

    Considering Chase was one of the few that played recklessly with our money, I guess I wouldn't have to worry about their insecure system anyway because I wouldn't give them my money if they were the last bank in America. Instead it will be the First National Bank of My Mattress.

    1. Re:Well by swilly · · Score: 1

      Hey, that's a great idea! I would like to do this also. Could you give me your banks address so I can join up?

    2. Re:Well by slimjim8094 · · Score: 1

      For the record, Chase was probably the least reckless. They didn't play with any of those risky derivatives, and they didn't need a bailout. They only took money (and paid it back ASAP) so that it wouldn't look taboo to take TARP funds...

      Lotta blame to go around, but Chase is probably not your target.

      --
      I have developed a truly marvelous proof of this comment, which this signature is too narrow to contain.
  35. 2001 called... by mrraven · · Score: 1

    They want IE6 back, who knows why? There is a serious point though *lazy IT departments who push us towards IE6 because they haven't updated in a damn decade make the internet less secure, and less free. :(

    --
    Tired of all the isms, don't exploit people as an employer, or a government, mmmmK?
  36. IE 6 suspect? by sthomas · · Score: 1

    "With usage of IE6 plummeting and concerns about its security well known, the inclusion of that browser seems suspect."

    Well, gs.statcounter has IE6 listed 4th, and only beaten by newer versions of IE and one version of Firefox. My company (not Chase) tracks browsers by type/version, and more than 80% of clients identify themselves as IE6. It would be silly for us not to support IE6, just as I'm sure Chase is basing their decision on similar experience with client data. If alternative browser users want to tinker with their browser identity, they should make sure they're not identifying as IE6, or they're just contributing to the problem of IE6's continued support.

  37. They should stay out of it ... by zuperduperman · · Score: 3, Insightful

    If I was a bank I would just completely avoid recommending any particular browser. Once you do that you are complicit / partially liable when a user is compromised by following your advice. As a case in point, as far as I know, FireFox 2.0 is no longer receiving security updates and there are known vulnerabilities in the last released version. Chase recommending this browser could easily be taken as an argument in a court case if a user is compromised while using their web site.

    It would be far more sensible for the bank to impose no limitations and simply recommend that all users acquire a secure and standards compliant browser for using their web site.

    1. Re:They should stay out of it ... by DaveV1.0 · · Score: 1

      Yes, do that, and when one of your customers has a problem and loses money and the press gets hold of it, and said customer sues you for not warning them about the danger, please let me know how that works out for you.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
    2. Re:They should stay out of it ... by BZ · · Score: 1

      > as far as I know, FireFox 2.0 is no longer receiving security updates

      Yep. Neither is Firefox 3.0. The only supported release versions of Firefox right now are 3.5.x and 3.6.x.

  38. Why do you care what Google thinks of that? by Anonymous Coward · · Score: 0

    And if you do care, why are you asking us instead of Google.

    Sheesh!

  39. Tell Chase what you think by kevink707 · · Score: 1

    I used their on-line service feed-back page to say I would do on-line banking with them unless they supported Chrome. I bet if enough people do that they will change their minds. Chase feedback link: https://www.chase.com/ccp/index.jsp?pg_name=ccpmapp/shared/assets/page/email#

  40. Spoofing exist anymore? by Twinbee · · Score: 1

    Er, sorry to state the obvious, but can't these browsers simply spoof as IE if they wanted to?

    --
    Why OpalCalc is the best Windows calc
  41. Dial-up by tepples · · Score: 1

    I think it's just they're way of saying that if you've got the competence to install Chrome, then perhaps you shouldn't be buying from us.

    Are you implying that someone who has the competence to install Chrome but isn't within the phone company's DSL service area should get dial-up?

    1. Re:Dial-up by fuzzyfuzzyfungus · · Score: 1

      Based on their UI decisions, Chrome seems very clearly not aimed at the dialup set.

      If you have multiple tabs open, and you center-click a link to open it in a new tab, Chrome opens the new tab immediately after the current tab(rather than opening it at the very end of the tab bar, as FF and Konqueror do). So, when you are finished with the tab you are on and close it, you are immediately plunked into the new tab you just opened. If your connection is slow, it probably hasn't loaded yet.

      The new-tab-on-end browsers, on the other hand, tend to place the tabs that aren't loaded yet at the very bottom of your list as you work left-to-right. By the time you get there, things have probably sorted themselves out.

      If you are dealing with image heavy pages, and clicking around reasonably quickly, this effect is noticable even on slower DSL connections. It is overwhelming on dialup. On mid-tier DSL or better, the difference pretty much fades away(unless the 3rd-party ad servers are particularly slow).

    2. Re:Dial-up by znerk · · Score: 1

      If you have multiple tabs open, and you center-click a link to open it in a new tab, Chrome opens the new tab immediately after the current tab(rather than opening it at the very end of the tab bar, as FF and Konqueror do).

      My experience seems to differ from yours. Both Firefox and IE seem to have adopted the "open in the next tab to the right" strategy, as well. Then again, it could just be a Windows thing, or perhaps ctrl-clicking a link acts differently from a middle-click.

      --
      This work is licensed under a Creative Commons Attribution 3.0 Unported License.
    3. Re:Dial-up by Teun · · Score: 1

      If you have multiple tabs open, and you center-click a link to open it in a new tab, Chrome opens the new tab immediately after the current tab(rather than opening it at the very end of the tab bar, as FF and Konqueror do).

      It seems it's been a while since you've ran FF ;)

      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
  42. Not sure I follow their logic... by Papeh · · Score: 1

    ...at least with Chrome. It's more popular than Safari. It's more secure than IE, meaning it's surely secure enough. Their announcement is titled "UPGRADE YOUR BROWSER BY JULY 18". Their IT dept. is assuming a person only using their browser for online banking.

    1. Re:Not sure I follow their logic... by DaveV1.0 · · Score: 1

      Safari comes with every OS X install. Chrome does not. If Safari is not included, then a good portion of the Mac population may not be able to access the site.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  43. Why they still tolerate IE 6 by tepples · · Score: 1

    I'd guess a lot of people do their online banking on break room PCs at work. These run the same browser that every other PC at work runs, namely IE 6. It's the newest IE available for Windows 2000, and it's the one against which all the company's intranet software was tested. Blocking IE 6 would lead to people switching to Wells Fargo or PNC or Fifth Third or (worse yet) one of those hippie credit unions.

  44. You know the message it sends? by Ilgaz · · Score: 1

    I don't know about the "health" of the banks mentioned, all I know is they are huge but as we have seen in couple of years, being "huge" doesn't change a thing if you are doing bad. The bigger you are, media/govt/stats tries to hide your bad situation.

    I wouldn't want to alert anyone but, if a bank in 2010 can't support pretty standard (and easy) to support browsers like Google giant's Chrome or Opera, the hidden mobile giant browser... I would be really worried about their resources and what kind of management they have.

    For example, if my bank didn't let me in with Opera (or Mobile) tomorrow, I would switch the bank for above reasons, not the browser I (can) use. There is "can" factor too. This is not IE 6 situation here, I don't tell your site has to pass w3c validator either. If you don't code your site like 6 year old, both Chrome and Opera can function very well even with Quirks mode. It is not like Amaya we use here.

  45. Amex membership has its privileges by tepples · · Score: 1

    I've heard though that they classify customers like me as "dead beats" because we don't carry a balance for them to charge interest on.

    Not really. If paying the credit card bill in full each month made a cardholder a deadbeat, then how would American Express be making beaucoup bucks off such "deadbeats"? Banks that issue credit cards make money on merchant fees, and when a cardholder pays in full, the bank has the money to lend to another customer.

    1. Re:Amex membership has its privileges by smash · · Score: 1

      Except the bank doesn't need to have the money to lend to any one. Look up how fractional reserve banking actually works.

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
    2. Re:Amex membership has its privileges by misexistentialist · · Score: 1

      Amex charge cards have annual fees. While fees bring in some money, the difference in profit between someone who pays every month and one who pays interest is enormous.

    3. Re:Amex membership has its privileges by tepples · · Score: 1

      Except the bank doesn't need to have the money to lend to any one. Look up how fractional reserve banking actually works.

      As I understand it, the bank needs to have liquid deposits equal to at least some government-specified fraction of the money that it crea^W lends. Having too much outstanding credit balance means it can't open more lines of credit without somehow getting more deposits.

    4. Re:Amex membership has its privileges by necro81 · · Score: 1

      Damn! posting here to undo a moderation

    5. Re:Amex membership has its privileges by colinnwn · · Score: 1

      Not all Amex cards have annual fees anymore, and some allow revolving balances now.

      Profit also comes from the merchant fee % of each purchase. And you have to take into account that some % default on balances, which wipes out some of the profit from the interest others are paying on their balances. But definitely if you have plenty of people carrying nice balances, that always pay on time and rarely default, those are your high profit margin customers as a card issuer.

  46. Rate hikes are a warning sign by tepples · · Score: 1

    If you don't carry a balance, what do you care WHAT the interest rate is

    Once the bank has raised a charge account's APR to the maximum allowed by law, the next step is to add an annual fee.

  47. Dangerous by Ilgaz · · Score: 1

    If these guys are _that_ pathetic, better switch the bank rather than using something like user agent hacks.

    I mean, what if they manage to code really messy, enough to say "we don't support them" (they just did) which will do some real World money harm to you?

    If I heard something like that from my bank, I would carefully RTFA, check again with a support request and if they really mean it, I would transfer everything to another bank which has a sane management. I really mean it. It is a BANK, not some junk web 2.0 thing. It is your own money involved and there are very serious consequences if they mess up which isn't really fast to recover.

    1. Re:Dangerous by MBGMorden · · Score: 1

      If these guys are _that_ pathetic, better switch the bank

      Easier said than done sometimes. Sure, if it's a checking or savings account then you can move over your accounts to another bank. It's a bit of a hassle, but it can be done rather simply. Banks don't just house money though, they often lend money. If you have an auto loan, or a home mortgage, or even credit cards, through the bank, then refinancing with another bank just to move over the loan is often going to be more trouble than it's worth.

      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain
  48. Some customers are to costly to keep by sjbe · · Score: 5, Insightful

    Now I'd never really actually used it, and only had $50 or so in it

    So you were providing them basically no money whatsoever to invest. Do you know how a bank works? They take in deposits and then invest the money deposited. In return they provide you security and safe access to your money and perhaps a bit of interest. The amount of interest that can be earned on $50.00 is less than the cost to send you your statements. Your $50 costs them money. Not a lot and probably not $2.00 but more than zero. Why would the bank want to do business with a customer that costs them money each month? They institute the fee specifically to drive away unprofitable customers.

    You'd think things like this would be so destructive to your customer base that they'd have to think twice about it, yet they just do it without batting an eyelash

    I'm sure you're a nice guy but think about it for a minute. You were a small fry customer with little capital who cost more to serve than the bank could make off your investments. Sorry to be the bearer of bad news but that's what happened. You did the right thing by going to a credit union that wanted your business. But expecting a large bank to care greatly about an unprofitable small customer is naive.

    Funny, I forgot to take the money out of savings.

    "Funny"? That's not funny, that's dumb. You basically gave the bank $50 and got nothing in return.

    1. Re:Some customers are to costly to keep by Anonymous Coward · · Score: 0

      So you were providing them basically no money whatsoever to invest. Do you know how a bank works? They take in deposits and then invest the money deposited. In return they provide you security and safe access to your money and perhaps a bit of interest. The amount of interest that can be earned on $50.00 is less than the cost to send you your statements. Your $50 costs them money. Not a lot and probably not $2.00 but more than zero. Why would the bank want to do business with a customer that costs them money each month? They institute the fee specifically to drive away unprofitable customers.

      You apparently don't. Banks work by writing money onto the books, in what is called "fractional reserve banking". They do not simply invest deposits to make money. They create money. Money creation (lending) is the primary purpose of a bank in an economy with fractional reserve banking, multiplying the M0 money supply by a factor of ten into the M1 money supply. (More realistically, the factor is far greater than ten, due to accounting tricks such as sweeping.) Your deposits are liabilities, not assets. They do not want you to deposit money so they can invest it--they want to lend you money, so you can owe them more money than they got from you. (Unfortunately, this expands the debt in the economy at a faster rate than the money supply, so when the money supply inevitably contracts as banks choose not to lend, there simply isn't enough money to repay debts and a wave of defaults occurs. But that is a consequence of the fractional reserve system.)

      Your description of banks DOES apply to other financial institutions. It does not apply to banks. I wonder why people who don't know anything about banking so often think it does?

    2. Re:Some customers are to costly to keep by RedWizzard · · Score: 1

      Now I'd never really actually used it, and only had $50 or so in it

      So you were providing them basically no money whatsoever to invest. Do you know how a bank works? They take in deposits and then invest the money deposited. In return they provide you security and safe access to your money and perhaps a bit of interest. The amount of interest that can be earned on $50.00 is less than the cost to send you your statements. Your $50 costs them money. Not a lot and probably not $2.00 but more than zero. Why would the bank want to do business with a customer that costs them money each month?

      You speak as though the savings account was this guys only account with the bank. It wasn't. Because they nickel-and-dimed him on the savings account he closed his checking account with an undisclosed amount in it. You also need to consider future potential. Maybe this guy was small-fry, but tomorrow he might want a big loan to start a business or buy a house. Maybe one day he'll be in a decision making position with a large company. No doubt he'll show this bank the same amount of loyalty that they've shown him.

      They institute the fee specifically to drive away unprofitable customers.

      But those tactics also drive away profitable customers. If my bank tried to take $2 a month from me on my $100 savings account they'd lose all my business - including the mortgage that earns them tens of thousands of dollars a year. Sure, most people are too lazy to change but it still generates a lot of ill will and for what? $50 a year in fees? Banks get away with this shit because they're about the most profitable industry there is. But don't try claim that it's sensible, reasonable, or intelligent behaviour.

    3. Re:Some customers are to costly to keep by Anonymous Coward · · Score: 0

      I think you missed the part where he said he switched over to electronic statements. How does that cost the bank anything, exactly?

      But then, you're clearly an idiot.

    4. Re:Some customers are to costly to keep by MobileTatsu-NJG · · Score: 1

      The amount of interest that can be earned on $50.00 is less than the cost to send you your statements.

      That's not the customer's fault.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  49. Fuck Chase by harley78 · · Score: 1

    Guess I wont use Chase then. Not a hard choice.

    1. Re:Fuck Chase by PatPending · · Score: 1

      Why stop there?

      Pretty much all corporations "think" like Chase, so fuck 'em all.

      --
      What one fool can do, another can. (Ancient Simian Proverb)
  50. The Amazon VISA was Chase too, wasn't it? by Theovon · · Score: 1

    I had an Amazon VISA, which I believe was also Chase. We had set up our bank account to automatically send payments on time, and all we had to do was respond to the reminder and put the amount in. Well, then Chase started changing the due date on us, every couple of months. We'd find out the next billing cycle that we'd been late (because they shifted the date and charged us a late fee), and we had to call them to complain, get them to take off the late fee, and shift back the due date. Then one time, I told them that if they did it again, I would cancel. Well, of course, it happened again. It took me about an hour on the phone to get them to finally cancel the card. I told them that they would have to promise in writing that they would never again change the due date, but of course they were not able to do it. They kept going on and on about all the benefits I'd racked up since I had been a loyal customer and had joined in like 1999 or something, and I responded that they were not treating me well for having been a loyal customer. Some of their arguments, IIRC, were rather inane. All I wanted was a certain kind of consistent treatment, and instead they were making the due date a moving target so they could rack up late fees. We now have a Barnes and Noble credit card. Heh.

    1. Re:The Amazon VISA was Chase too, wasn't it? by mykos · · Score: 1

      Cycle dates don't fall on the same day every month for most banks. They cycle on business days only, so each cycle varies from ~28-34 days (an entire week), and your due date is always a certain number of days after the cycle date.

      Very few credit card companies give you a fixed due date; it's not like a home loan. They CAN, however, tell you what the earliest/latest days are so you can choose a date that is always safe to pay without getting fees or interest.

    2. Re:The Amazon VISA was Chase too, wasn't it? by Theovon · · Score: 1

      And indeed, we had done that at one point. We discussed with the phone rep when we should send out the payment, and we adjusted the date on the bank web site. That worked for a while, until they changed the date again.

    3. Re:The Amazon VISA was Chase too, wasn't it? by futuresheep · · Score: 1

      This has changed. The Credit legislation that passed this past year requires that credit cards have fixed due dates. If those dates fall on a weekend, your due date is the next business day.

  51. "Not supported" doesn't mean "Won't work" by dhammond · · Score: 4, Insightful

    Nowhere in the notice does it say that you MUST use one of the supported browsers. It says, "If you are using a browser that we don't support, you may not be able to access our site or you may not have the same level of performance as if you were using a supported browser." I'd be willing to bet that the site will work fine in Chrome. Why don't they list Chrome? Because they don't test with Chrome ("Supported browsers are browsers that we consistently use and test with our site"). Why don't they test with Chrome? Because every additional browser that must be tested with adds time to development and QA. You could argue that Chrome has enough users for them to invest the time to test with it, but if they are testing with Safari, they are probably fine with Chrome anyway. It's a simple matter of resources and I, frankly, don't see much wrong with it. I'm speaking both as a web developer and a Chase customer.

    1. Re:"Not supported" doesn't mean "Won't work" by Anonymous Coward · · Score: 0

      Generally a given amongst the higher profile Retail Sites, still JPM turned JPMC has inherited what is arguably the most incompetent of Banking technology organizations. Chase as a technology asset could only have been considered overhead at any price, their reputation for bloat not withstanding, they generally seem to be lost.

      While I am always happy to argue the relative absurdities of financial technology management over a beer, my only point here is the JPMC, the Chase retail arm in particular being regarded as something of a dunderhead, is not exactly setting industry trends.

  52. Re: Three MORE words.... by glebovitz · · Score: 2, Informative

    I just did.

  53. Non sequitur. by Anonymous Coward · · Score: 0

    Studies have shown that 100% of web browsers support HTTP/HTML. Develop for standards, and let non-standards compliant browsers fall down.

    1. Re:Non sequitur. by smash · · Score: 1

      Which version of HTML? IE 8 does not support HTML5 for example.

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
  54. How about stopping with the spin, mwandaw? by DaveV1.0 · · Score: 2, Insightful

    Seeing as mwandaw wants to feed the outrage machine by spinning and taking things out of context, let's take a look at the actual facts.

    From the Chase FAQ:

    Why are some browsers not supported?
    There are two primary reasons--security and popularity. There are dozens of browsers in use today, but not all offer the minimum levels of security that we require while others may not perform well with our site. The security of your accounts and private information is one of our highest priorities and some browsers, especially older versions, are simply higher security risks to use with our site.

    Now, lets look at the spun summary:

    The list of browsers they currently support seems outdated: Internet Explorer 6.0 and higher, Firefox 2.0 and higher, and Safari 3.0 and higher (for Macs only).

    Because many people do not upgrade to the latest and greatest.

    With usage of IE6 plummeting and concerns about its security well known, the inclusion of that browser seems suspect.

    Which is why they mention older browsers being a security risk. Oh, and as the summary says, usage of IE6 is plummeting, but as support is existing and use is still high, it is best to support it.

    On the other extreme, rising star Chrome appears to be left out, too. What does Google think of that?"

    Who the fuck cares what Google thinks? Chrome is not the do-all, end-all of the internet. Chrome is not even that popular.

    As for popularity, we continually monitor the types of browsers that customers use to access our site. Based on that information, we know that supported browsers are used by more than 95% of our customers. If a new browser begins to grow in popularity, we will assess and test its security and performance with our site to determine whether or not we should support its use.

    Would you want to bet that Chase checked their server logs to figure out what their customers use?

    And the effects not using a supported browser?

    What if I continue to use a browser that is not supported?
    If you are using a browser that we don't support, you may not be able to access our site or you may not have the same level of performance as if you were using a supported browser.

    And, about those older browsers?

    How do I upgrade my browser?
    To upgrade, please go to the web pages listed below for each of the supported browser types. We recommend that you upgrade to the latest version available for your preferred browser.

    Ok, now that the truth is out there, are you going to stop being an asshole, mwandaw?

    --
    There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  55. Cooking the books... by Anonymous Coward · · Score: 0

    That's ok.... Chase has been cooking the books since they bought Wamu, and I assume it's not long before the SEC finds out.

    Browser compatibility will be the least of their concerns.

  56. Lazy Chase by Anonymous Coward · · Score: 0

    I find it Ironic they are supporting some of those browsers due to security and yet they dont support one of the most secure browsers (Chrome). This is laziness. They are doing this because of laziness and company beaurocracy. They built their site to be IE specific and are getting complaints about it. A lot of these companies are completely out of touch with trends in internet technology. IE6 will be defunt soon. What are they going to tell people when IE9 comes out which will supposedly be far more standards compliant and support html 5 etc? Dont use IE9 its not secure and doesnt work with our site? lol.

  57. They call that "web design"? by Mike.lifeguard · · Score: 1

    Given that their website looks approximately as professional as your average spam site, they should probably re-think their IT strategy.

  58. I stand corrected by Presto+Vivace · · Score: 1

    there must have been something off on my search. But Chase's policy is insane in any case. As I said before, if you are with Chase or any other TARP baby, consider moving your money.

  59. this is the result by Anonymous Coward · · Score: 0

    of 'we' all

    namely, 'resist to changes'.......

  60. Scary... by Anonymous Coward · · Score: 1, Insightful

    That frightens me due to the implications it has for poor internal security at Chase. They might as well paint a bullseye on themselves for spear phishing attacks...

    Doesn't Chase have an IT budget for upgrades, or did they get tied to some proprietary Microsoft platform that's holding them back?

    1. Re:Scary... by Anonymous Coward · · Score: 0

      The problem mostly has to do with outdated applications developed by vendors and business partners. Your choice is to stop processing billions worth of transactions a day on principle or work with and wait for all of your thousands of partners to catch up to some sort of modern standard. I can tell you that many people are aware of these issues and are working to fix them. People really have no idea the scale of this type of infrastructure and the time that it takes in order to move the mountain.

  61. A compromise for UAs by InvisiBill · · Score: 1

    You can easily change your user-agent in Opera and I would assume Chrome would be the same.

    But you shouldn't, because then they'll never support Opera or Chrome "because none of their customers use it". Firefox didn't start getting support from big websites because of people changing its user-agent to IE.

    If possible, an option is to tweak your existing UA to include whatever string they're looking for. I remember back in the day I'd change my Firefox UA from "Firefox" to "Firefox, not IE". Having "IE" in the string would be enough to get it past the dumb UA checks, but any sort of log analysis should indicate that I was using Firefox. Yes, you are "giving in" and telling them what they want to hear. However, if it's something that you can't reasonably boycott, this is a way to be able to use it, while at the same time indicating to them that you're using a different browser.

    If all the Chrome and Opera users simply stop using the site, then their logs will show that 0% of their users actually use those browsers (even if it's because the site is blocking them), therefore it's completely unnecessary to support them. For a browser-related boycott to be successful, you need to let them know that you've stopped using the site because of that, otherwise the lack of use can actually reinforce the idea that you don't need to support those browsers.

  62. Opera does better 'business' on mobile platforms by Anonymous Coward · · Score: 0

    "In other words: Mozilla isn't that poorly managed as a successful business after all." - by Anonymous Coward on Sunday June 27, @08:00PM (#32712180)

    They must be good @ business & marketing, because they're NOT as FAST or SECURE as Opera is (nor are any of Opera's competition, per the points in my 1st post here -> to which you have replied) - & yet? On PC's, FF has more users. I won't deny that much.

    That's simply just judging by the # of folks that use FF vs. other browsers on PC's @ least though, as far as "business success", albeit, on PC's...

    Now, as to FF/Mozilla's caring about their business in webbrowsers?

    Well - I've actually helped point out & fix errors in FireFox before, years ago, circa 2002 or thereabouts @ NTCompatible.com (which I have to hand it to the FF folks - they literally came over to our forums, the very day after I wrote them, & fixed their browser IN PERSON with us there (that forums board uses a "homegrown" template engine, created by the site's owner Philipp, & that was the source of the hassle... I wrote them the day before, they answered THAT DAY, & fixed it the day after! That WAS "fast & personable" service, I must admit!))

    Still - Opera far outstrips the other webbrowsers in the "big 4" (IE, FF, Chrome as that competition) on mobile platforms though, afaik @ least, so Opera's "strength in business" appears to be superior to FF's (on mobile platforms @ least).

    APK

    P.S.=> Still, there's LITTLE DENYING that Opera "rocks the world" of its competitors on PC's too, for BOTH SPEED & SECURITY, + they have CONSISTENTLY done so, over time also... all, per the proofs of that much in my 1st reply here -> http://it.slashdot.org/comments.pl?sid=1700050&cid=32711618 ... apk

  63. oooh cheese! by wiak · · Score: 1

    they recommend IE6? wait what?, isnt that a swiss cheese? its like they WANT their customers to get bad security ooh well, i love my bank, they support the most secure browser aka chrome! if you are at work and has to use IE6, and you cant install firefox, chrome to teh rescue!, you can install chrome without admin access :D no chrome, no security :P

  64. Why they support IE 6 by eyrieowl · · Score: 1

    It is still the browser which is deployed on all the desktops at JPMorganChase. It's the corporate standard. They're doing testing on a newer version of IE, and they have a migration plan, but they currently still HAVE to support IE 6 b/c it's the only browser most of their employees are allowed to use while at work.

    1. Re:Why they support IE 6 by wiak · · Score: 1

      lulz, i cant stand IE, chrome forever, even if i voilate the rules for the sake of security :p

  65. Fee for not using my card? Really, Chase? by leed_25 · · Score: 1

    I canceled my Chase card when I got a letter from them telling me that they were going to charge me a fee because I was not using my card enough.

  66. Many choices of Banks, as well as Browsers by Mark+Atwood · · Score: 1

    Well, I was planning on closing my Chase credit card anyway.

  67. This just in by Anonymous Coward · · Score: 0

    Chrome & Opera users have announced they may drop use of Citibank.

    Citing Citibank's reliance on closed source, non-standards supporting, less stable, and insecure browsers, Chrome and Opera users felt that their money was much too important to trust to a bank that's clearly uninformed when it comes to Internet technology. "Luckily", said one Chrome user, "When it comes to banks, we have a choice. And I chose to take my business to a bank that's a bit more up to date in it's Internet technology."

    According to one malicious hacker, "Will this affect me? Absolutely. My ability to compromise Citibank accounts will probably double, overnight. Now I'll have to re-write all my trojans and worms to handle the extra traffic from those Citibank users too stupid or lazy to just change banks to something better. Looks like I'll have to find a bigger bot-net."

    Citibank executives could not be reached for comment at their annual "head up the ass" retreat, in Aspen.

  68. Everyone knows about Chase Bank by Anonymous Coward · · Score: 0

    It's a scumbag operation, little more than a criminal enterprise. So screwed up an operation should be clueless on the tech level. This is just another sign of the breadth of their dysfunctionalism.

    So much for venom. Just to add this: It, like many large banks, is making money solely by hitting custormers with obscene fees (and crappy customer service) and investing bailout funds in speculation on their own behalf.

  69. tl;dr for off topic and trolling. by Anonymous Coward · · Score: 0

    tl;dr for off topic and trolling.

    1. Re:tl;dr for off topic and trolling. by TangoMargarine · · Score: 1

      If you didn't read it, how do you know that? :)

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
  70. Statements aren't the only cost by sjbe · · Score: 1

    I think you missed the part where he said he switched over to electronic statements. How does that cost the bank anything, exactly?

    Statements aren't the only cost to the bank to maintain an account. While it's highly automated there are still labor and other costs as well. Account reconciliation, interest payments (it is a savings account), tax records, and more. Granted the costs are high but they aren't zero either. A small account even with little activity can cost as much to service as a big one. Hence banks tend to actively drive away business from smaller, less profitable customers.

  71. Fault is irrelevant by sjbe · · Score: 2, Insightful

    The amount of interest that can be earned on $50.00 is less than the cost to send you your statements.

    That's not the customer's fault.

    True but irrelevant. A bank is a business and it exists to make a profit. If you expect them to conduct business in a way that is unprofitable to them you are being naive.

    1. Re:Fault is irrelevant by MobileTatsu-NJG · · Score: 1

      Scaring their customers away with nickel and diming isn't profitable.

      Banks ask their customers to look towards the future, they should follow their own advice.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  72. Hello, Mr. Chase Manhattan Bank by Anonymous Coward · · Score: 0
  73. Single purchase bigger than credit limit by tepples · · Score: 1

    With no branches and no ATMs, how does one deposit cash?

    You deposit money at ATMs? You realize that [it's unsafe]?

    I said "branches" too.

    There is no place that a debit card works that a credit card doesnt

    Yes there are. Say you have $5,000 in a checking account and a $1,500 limit credit card, and you want to buy something costing $1,995. Which card do you use?

    1. Re:Single purchase bigger than credit limit by Rockoon · · Score: 1

      Say you have $5,000 in a checking account and a $1,500 limit credit card, and you want to buy something costing $1,995. Which card do you use?

      I write a check.

      Why do you have such a crappy credit limit?

      --
      "His name was James Damore."
  74. Checking at Ally? by tepples · · Score: 1

    I would switch to Ally

    I have a couple CDs at Ally Bank, but last time I checked, Ally didn't offer checking accounts. Instead, it offered only savings accounts, which by federal Regulation D can be withdrawn from only six times a month without substantial penalties. Has this changed? And how would one deposit cash?

  75. Retail banking != investment banking by sjbe · · Score: 2, Insightful

    You speak as though the savings account was this guys only account with the bank. It wasn't.

    Doesn't necessarily matter. THAT account was unprofitable for the bank. Furthermore he wasn't using it. If he had large accounts elsewhere he might have been in their private banking service but it sounds like he wasn't and so the bank didn't much care if he left.

    You also need to consider future potential. Maybe this guy was small-fry, but tomorrow he might want a big loan to start a business or buy a house.

    When that happens I'm sure the bank will be happy to consider working with him. In the meantime the bank has no evidence that this will ever be the case.

    Because they nickel-and-dimed him on the savings account he closed his checking account with an undisclosed amount in it.

    Do you have any idea how expensive it is for a large bank to have policies that are inconsistent? It's unbelievably complicated and expensive. If a large bank is going to change the rules for you they'll need some sort of reason to believe you are worth the hassle and extra cost.

    No doubt he'll show this bank the same amount of loyalty that they've shown him.

    No doubt. Look, I've worked very closely with bankers for years. It is a relationship business. After all, the banker is selling an undifferentiated product - one money market fund is pretty much the same as any other money market fund. However folks with a $50 savings account don't normally have a personal relationship with an actual banker. They simply don't. As a result the bank has to institute policies that make sense for the sort of business the bank desires. A large bank is not going to spend a lot of effort trying to woo the business of an account holder with a tiny, unprofitable, inactive account. Expecting otherwise is naive.

    If my bank tried to take $2 a month from me on my $100 savings account they'd lose all my business - including the mortgage that earns them tens of thousands of dollars a year.

    Your mortgage doesn't earn them "tens of thousands of dollars a year" unless you have an absolutely gigantic mortgage. The interest they receive is 5-7% annually. For a typical mortgage of $200K (close to the average in the US) that works out to $7000-15000 in revenue which steadily decreases over time. You also are not considering the cost side of the equation. Chances are good those future interest payments have been securitized and sold already anyway so the bank may already be effectively out of your mortgage anyway.

    Sure, most people are too lazy to change but it still generates a lot of ill will and for what? $50 a year in fees?

    Yep. Banks are too important to the financial system to be especially concerned about the ill will and they know it. So yes, they can shape the sort of business they want by instituting fees. Don't like it? Take your business elsewhere and you'll both be happier.

    Banks get away with this shit because they're about the most profitable industry there is.

    Not really. You're confusing investment banking with retail banking. The two have little similarity. Retail banking is actually a pretty low margin business where economies of scale matter hugely. Don't confuse what investment banks Goldman Sachs does with what retail banks like Wells Fargo do. They are incredibly different businesses.

    1. Re:Retail banking != investment banking by RedWizzard · · Score: 1

      When that happens I'm sure the bank will be happy to consider working with him. In the meantime the bank has no evidence that this will ever be the case.

      The bank may then be happy to work with him but will he be happy to work with that bank? The bank has no way of telling which 10% of it's customers will end up being the 10% most profitable so you think they should annoy all their customers on the assumption that each one will probably be in the 90% least profitable.

      Do you have any idea how expensive it is for a large bank to have policies that are inconsistent? It's unbelievably complicated and expensive. If a large bank is going to change the rules for you they'll need some sort of reason to believe you are worth the hassle and extra cost.

      I didn't advocate inconsistent policies.

      Look, I've worked very closely with bankers for years. It is a relationship business. After all, the banker is selling an undifferentiated product - one money market fund is pretty much the same as any other money market fund.

      Exactly. So why should banks foul their customer relations by introducing punitive fee structures? Why jeopardise future potential for less than $50 per year?

      Your mortgage doesn't earn them "tens of thousands of dollars a year" unless you have an absolutely gigantic mortgage. The interest they receive is 5-7% annually. For a typical mortgage of $200K (close to the average in the US) that works out to $7000-15000 in revenue which steadily decreases over time.

      Why did you assume I was in the US? I am not. I didn't just pull that number out of my ass - I know exactly how much interest I have paid on my mortgage and I assure you it is in the tens of thousands per year. The average new mortgage in Australia is in excess of $350K and the interest rates are around 6.5%. You do the maths.

      You also are not considering the cost side of the equation. Chances are good those future interest payments have been securitized and sold already anyway so the bank may already be effectively out of your mortgage anyway.

      In which case the bank has already realised their profit. Mortgages are where the profit is for consumer banks, are they not? Customers are more likely to take out a mortgage with a bank they already use, right?

      The only justification for charging more than the cost of those accounts is that they can get away with it. That doesn't necessarily make it a good idea.

  76. really fun ! by Anonymous Coward · · Score: 0

    JPMORGAN CHASE BANK NA is the _main_ Opera Software's shareholder : http://www.opera.com/company/investors/stock/holders/ :-D

  77. Maybe now is the perfect time that we, the custome by ArsenneLupin · · Score: 1
    Maybe now is the perfect time that we, the customers, drop our support for Chase Bank, withdraw all our money, and place it at more trustworthy places, because obviously Chase has no idea about security.

    My God, in those post-fall-2008 days, how foolish can a bank be to chase customers away in this manner? Let Darwin take over, and let's hope they won't get a "too big to fail" bailout. They don't deserve it.

    If you hold stock in Chase, now is the time to sell. And if you don't, but want to make a quick buck, now is the time to short it.

  78. Re: Bank "stealing" from you by jekk · · Score: 2, Informative

    If your bank is adjusting your balance downward without explanation, there are several places you can report it and get action. The local police are not one of them.

    It could be a case of someone inside the bank committing fraud, in which case the management of the bank would LOVE to know about it and have the chance to act (I know... I work for a bank). It is even possible (although unlikely) that the bank officers are in on it and are attempting to defraud consumers. In the first case, reporting it to management will resolve the problem, and probably VERY quickly and politely. Search your bank's website or other documents for the name of the bank's COO or CEO and send a letter to that person. If you truly believe that the bank's management is "in on it" then you can report them to the banking regulators (http://www.sec.gov/answers/bankreg.htm gives contact info in the USA). They will certainly follow up (and afterward I can assure you that your bank will hate you... but they'll also treat you fairly since they know the regulators are watching).

    Of course, it is also possible that the bank was right and your own records were wrong. Be prepared to discover that you were wrong and apologize if that turned out to be the case. Don't let fear of this prevent you from following up if you feel cheated, just keep an open mind.

  79. FDIC harms small banks? WUT? by greyc · · Score: 2, Interesting

    I agree with most of what you've written, but this is dubious:

    3. Competitiveness between banks is no longer that important, this is a problem, small banks start losing out to bigger ones just based on this alone.

    Actually, all else being equal small banks have a stability disadvantage. A concentrated customer base means you're less diversified, more exposed to local economic shocks, and more vulnerable to any economic shock because you have less of a capital buffer.
    FDIC unfairly advantages small banks by removing stability from the set of criteria customers care about. There are significant stability advantages to being a big organization, but no bank customer will care about those if all of their deposits are insured anyway.

    1. Re:FDIC harms small banks? WUT? by roman_mir · · Score: 1

      I agree with you that I should have been more clear on this, I believe FDIC + giving money to Preferred Corporations (preferred banks, military contractors, mining corporations, pharma, etc.) creates monopolies.

      Those who are the preferred corporations become monopolies to the detriment of the overall market and those become the players, at who the regulations are supposed to be applied (after all, if you create a monster you better hold it on a short leash).

      However the problem with monsters is that they get so powerful with all that money and political power, they don't care about regulations. They have power to overcome regulations that are supposed to curb their appetites that endanger the public, and also to them it is a very small issue, just cost of doing business.

      However small competition, who was not the target of the regulations in the first place suffers completely, they may not be able to afford to start a business in over-regulated markets (where regulations are aimed at huge businesses, not small ones.)

      So FDIC + Free Money to preferred corporations produces Monopolies, who become very powerful quickly. Some politicians decide that more regulations are needed (for political expediency mostly), new regulatory bodies/committees are created, but the monopolies go around these anyway, but the small competition disappears.

      Small competition does not have a voice in politics, they don't have access to the 'Free Money' window, they bear the costs of regulations disproportionate to the damage they could possibly do and to their size alone.

      So while you may be right that FDIC alone could create somewhat a imbalance that would benefit smaller players, the reality is that it is not the only problem. Besides which, any government intervention that removes appearance of risk in any way, or tries to 'level the outcomes' in any way, will lead to imbalance in overall economy and this will only cause more larger monopolies to appear.

      My thinking is that governments always are bad for competition, they always end up killing it whether on purpose or as an 'unintended consequence' of their actions. Of-course governments as a system prefer monopolies to appear, those are 'easier' to control and they present greater power, which can be tapped for political/financial reasons.

  80. As someone who banks at Chase with Opera by Anonymous Coward · · Score: 0

    I have to say that this decision sucks. I have had a lot of trouble using Opera with other banks. Maybe it's a trend.

    While I wish Chase would keep supporting Opera, I have to say I have been shocked at the last couple of releases from Opera, including the 10.5 series. There has been one huge gaping hole after another in recent months. What the heck is going on at Opera?

  81. Checks are no better than debit cards by tepples · · Score: 1

    I write a check.

    Which, just like a basic debit card, lacks a credit card's "protections and guarantees" that you mentioned.

    Why do you have such a crappy credit limit?

    I have what analysts call a "thin file".

    1. Re:Checks are no better than debit cards by Rockoon · · Score: 1

      Which, just like a basic debit card, lacks a credit card's "protections and guarantees" that you mentioned.

      sigh.. yes it does.

      You know what happens if my bank informs me that I used my debit card and drained my account when I didn't? I point out that I was never issued a debit card. Period and full stop. We can meet up in small claims court if they want to press the issue, where I will win.

      You know what happens if my bank informs me that I used a check to drain my account when I didn't? I show them the real check with that #, or point out that I was never issued a check with that number. We can again meet up in small claims court if they want to press the issue, where I will win.

      You know what happens if I have a debit card and someone counterfeits it? I am defenseless. Merely claiming that I did not perform the transaction will leave me with nothing, or worse. I can go to small claims court, but I will lose.

      You really havent thought this debit card thing through. They are not credit cards. You can't do charge backs, there are no federal regulations that protect you, and you cant convincingly dispute any charges or withdrawls made with them unless it happened on the other side of the planet... and even then you need to bring in witnesses to court.

      --
      "His name was James Damore."
  82. Re:hah by Anonymous Coward · · Score: 0

    Translation: Our web site is a huge mess of non-standard technologies and our web developers are incompetent.

    Seriously, nobody has to "support" browsers like Chrome or Opera. You just adhere to web standards and your site will work on all browsers. This excuse of theirs is ridiculous and is a transparent way of saying that they don't have a clue.

  83. I didn't choose Chase, for example by Anonymous Coward · · Score: 0

    I was with Great Western. I chose them deliberately because they were CA-based and I foolishly thought they were too be to get absorbed by some megabank (I had very bad experiences with B of A)

    Got bought by WAMU

    WAMU got bought by Chase

    BTW, there were some horrifying cert errors with the E-banking website during the transition - first an expired cert, then a cert that didn't match the URL. *nobody* at WAMU/Chase cared in the least

  84. Just get free ATM refunds by Anonymous Coward · · Score: 0

    E-Trade bank also refunds all ATM fees, even those outside of their network.

  85. Depends on the bank and the browser by Cro+Magnon · · Score: 1

    Chase isn't really "my bank". It's just the provider for ONE credit card. It wouldn't really be that hard to cancel them in favor of a bank that supports my browser. The bar would be higher for me to switch from my main bank.

    Also, if I'm a Mac user, it could be a major hassle and expense to switch to IE. If a bank site is IE only, it might be as easy to change banks than to switch to IE.

    --
    Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  86. Who are JPMorgan Chase? by TangoCharlie · · Score: 4, Funny

    > On the other extreme, rising star Chrome appears to be left out, too. What does Google think of that?"

    Who are JPMorgan Chase? I did a Google search for them and I didn't find anything?

    --
    return 0; }
  87. Is this the "writing style" section of this forum? by Anonymous Coward · · Score: 0

    "Also, perhaps BETTER capitalization PRACTICES would have made it EASIER to READ." - by TangoMargarine (1617195) on Monday June 28, @01:15AM (#32713626)

    See my subject-line above, & answer my question...

    CLUE/Newsflash-New NEWS: There is no such section here, and you are in fact, off topic, & trolling!

    (Also, since you seem to see fit to dispense such 'critiques' on 'writing style' etc./et al, care to show us proof of your mastery of English via that PHD in English of yours? Oh, that's right - YOU DON'T HAVE ONE, do you??)

    Others appear to be agreeing with me also, as to your off topic crap... so, there you are!

    APK

    P.S.=> So much for off topic trolls - Ah, as per usual? just "too, Too, TOO EASY" (too easy)... apk

  88. Re: No competition in banks - what country??? by colinnwn · · Score: 1

    If you are talking about the USA, we have lots of competition. People are just lazy or want convenience of retail locations, and the government has supported reckless consolidation (way too big to fail), but there is still competition.

    I bank with Etrade and a small credit union tied to my employer. Etrade has the cool techy/webby features, and the credit union provides convenience and customer service. My mortgage is from a medium sized regional loan underwriter that keeps over 90% of its mortgages until they are paid back. There are good alternatives to megabanks.

  89. Re:Is this the "writing style" section of this for by TangoMargarine · · Score: 1

    Well excuse the hell out of me for trying to improve your readability, mister.

    --
    Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
  90. Take your ADD/ADHD or dyslexia treatment then by Anonymous Coward · · Score: 0

    "Well excuse the hell out of me for trying to improve your readability, mister." - by TangoMargarine (1617195) on Monday June 28, @11:40AM (#32717154)

    See my subject-line above, because it's THAT, or "hooked on phonics" 4U!

    APK

    P.S.=> As far as your "opinion" well... here are 120++ or so "upward mods" to my credit, that quite obviously show that others disagree with YOUR opinion:

    ====

    +5 'modded up' posts by "yours truly" (4):

    http://it.slashdot.org/comments.pl?sid=1139485&cid=26975021

    http://it.slashdot.org/comments.pl?sid=1139485&cid=26974507

    http://it.slashdot.org/comments.pl?sid=170545&cid=14210206

    http://hardware.slashdot.org/comments.pl?sid=175774&cid=14610147

    ----

    +4 'modded up' posts by "yours truly" (4):

    http://slashdot.org/comments.pl?sid=161862&cid=13531817

    http://developers.slashdot.org/comments.pl?sid=167071&cid=13931198

    http://tech.slashdot.org/comments.pl?sid=1290967&cid=28571315

    http://tech.slashdot.org/comments.pl?sid=1461288&cid=30273506

    ----

    +3 'modded up' posts by "yours truly" (5):

    http://developers.slashdot.org/comments.pl?sid=155172&cid=13007974

    http://it.slashdot.org/comments.pl?sid=166850&cid=13914137

    http://slashdot.org/comments.pl?sid=175857&cid=14615222

    http://slashdot.org/comments.pl?sid=273931&threshold=1&commentsort=0&mode=thread&cid=20291847

    http://it.slashdot.org/comments.pl?sid=1021873&cid=25681261

    ----

    +2 'modded up' posts by "yours truly" (25):

    http://it.slashdot.org/comments.pl?sid=158231&cid=13257227

    http://it.slashdot.org/comments.pl?sid=1361585&cid=29360367

    http://science.slashdot.org/comments.pl?sid=158310&cid=13263898

    http://it.slashdot.org/comments.pl?sid=1361585&threshold=-1&commentsort=0&mode=thread&cid=29358507

    http://it.slashdot.org/comments.pl?sid=158231&cid=13257227

    http://slashdot.org/comments.pl?sid=290711&cid=20506147

    http://slashdot.org/comments.pl?sid=245971&cid=19760473

    http://it.slashdot.org/comments.pl?sid=416702&cid=22026982

    1. Re:Take your ADD/ADHD or dyslexia treatment then by TangoMargarine · · Score: 1

      here are 120++ or so "upward mods" to my credit, that quite obviously show that others disagree with YOUR opinion:

      1. Wow, who's ever going to take the time to read more than a handful of those? Thorough but superfluous. Congrats on the mods but why the heck haven't you registered an account? Then you could actually do something with all the karma.
      2. If you're implying that my opinion is "your opinion is irrelevant because of funky shouting"...it isn't. And if 90% of my posts are still at +1 doesn't mean people disagree with me, it means they are ambivalent because they haven't modded me down either. You might have noticed that I don't quote scads of relevant information in an obvious attempt to garner karma.

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
  91. Facebook is still not cool by Something+Witty+Here · · Score: 1

    "Sorry, we're not cool enough to support your browser. Please keep it real with one of the following browsers:"

    At least Facebook admits they aren't cool.

  92. Re: No competition in banks - what country??? by roman_mir · · Score: 1

    you may think you have lots of competition, but you really have no real competition between private entities. What you have is government backed gigantic banks and then you have some small banks that don't have access to the Fed discount window (free money).

    Just now you are going to have another example how government kills competition and creates monopolies.

    In the new Obama's 'financial reform' bill, part of it will be talking about ability of shareholders to say who they want to see as top management (board of directors, CEOs etc.) well, Chris Dodd's new proposal (backed by Geithner and the rest of the White House) is that in order for a shareholder to be able to do so, this shareholder must own 5% of the stock of the company at minimum.

    Think about that freaking number, it's rare for the most giant mutual funds to 'own' more than 3% of any particular stock. 5%? That shows yet another promotion of monopolies, of conglomeration, of consolidation of power and it's pushed forward by the white house and the senate.

    There is no competition, it's all smoke and mirrors, you have no real choice, only appearance of choice.

  93. Lame. by antdude · · Score: 1

    Does anyone know if Mozilla's SeaMonkey v2 web browser with this bank? I have never used this bank before.

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  94. Do NOT by Anonymous Coward · · Score: 0

    tell them how few people use Safari!

  95. Person-to-person payments by tepples · · Score: 1

    What's next, you're gonna tell me you guys still use cheques as well? Or go to the bank in person to handle business?

    Without cash or cheques, how do you handle person-to-person payments in your part of Europe? How do you do so if one of the parties is a minor child, such as giving someone birthday money?

  96. You missed my point (do you have reading hassles?) by Anonymous Coward · · Score: 0

    "1. Wow, who's ever going to take the time to read more than a handful of those? Thorough but superfluous." - by TangoMargarine (1617195) on Monday June 28, @12:34PM (#32717858)

    Who reads them's not the part that's important - what is, is that others obviously can read my posts and liked what I wrote in them (vs. your opinion that states I cannot write well apparently, though you lack any proofs of your OWN mastery of English via a PHD in English (or even a M.S.) to your credit certifying you in fact, as an expert in English yourself! Otherwise? Your statements here initially are only opinion (and I have 120+ posts that tend to disagree with yours, per my list of upward mods)).

    Thorough, but NOT "superfluous" - they're actual proofs that others obviously disagree with you.
    ---

    "Congrats on the mods but why the heck haven't you registered an account? Then you could actually do something with all the karma." - by TangoMargarine (1617195) on Monday June 28, @12:34PM (#32717858)

    Thank you, it's harder for us AC's to get up upmod because our posts get buried as "hidden posts" by default for say, IE users usually for example, & many folks ignore our AC posts because of it.

    On "karma"? I could honestly care less about it, I am here to learn things more than anything else is all... & registering?? That to me, only makes one FAR MORE TRACKABLE FOR TROLLING PURPOSES is all (via your posting history which is easily viewed by clicking on your username). I have NO DESIRE to be an 'easily tracked sheep' by joining the ranks of the "wannabe almighty registered user club" here...

    ---

    "2. If you're implying that my opinion is "your opinion is irrelevant because of funky shouting"...it isn't." - by TangoMargarine (1617195) on Monday June 28, @12:34PM (#32717858)

    You must really have problems reading (I was only ribbing on you earlier on that much, being sarcastic, but it really does appear you have trouble reading so... sorry about that - I didn't really think you had ADD/ADHD or Dyslexia, but it appears you do have one of those... how? Well... my point was to show you that others did indeed mod many of my posts here over time up, regardless of your off topic opinion on my writing style!)

    I had proofs to that effect, via the list of my upward modded posts (only partial though, sorry)...

    APK

  97. Re:hah by wickedskaman · · Score: 1

    ... have you ever coded a web site... like, omg, like, ever?

    --
    Sand's overrated... it's just tiny little rocks.
  98. Re:hah by Marxist+Hacker+42 · · Score: 1

    I have. I find avoiding flash graphics and incredible amounts of javascript and doing as much as possible server side to render good HTML standard code works with a majority of browsers OTHER than IE. IE simply didn't adhere to the standard before version 7- they've gotten much better recently.

    --
    SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
  99. Re: No competition in banks - what country??? by colinnwn · · Score: 1

    some small banks that don't have access to the Fed discount window (free money).

    Umm... no.
    http://www.newyorkfed.org/aboutthefed/fedpoint/fed18.html
    "All depository institutions that maintain transaction accounts or nonpersonal time deposits subject to reserve requirements are entitled to borrow at the discount window. These include commercial banks, thrift institutions, and United States branches and agencies of foreign banks."

    I don't argue that financial regulation preferences larger banks. But fortunately it isn't so bad that the smaller banks are priced out of offering attractive consumer products. In fact, smaller banks somehow frequently offer more customer friendly services. The only place I see a real disadvantage in practice is their technology offerings to customers, like immediate check deposit at the ATM, and slick Web features.

    Chris Dodd's new proposal (backed by Geithner and the rest of the White House) is that in order for a shareholder to be able to do so, this shareholder must own 5% of the stock of the company at minimum.

    Care to provide a citation of this proposal and that it is supported by the White House? There might be some odd claimed justification for it if you are correct. I won't dismiss it out of hand without hearing the sponsor out. It does sound bad. But a quick Google search didn't come up with anything about your alleged proposal.

  100. Re: No competition in banks - what country??? by roman_mir · · Score: 1

    What do you mean? Here is a discussion of this, but it is common knowledge where Dodd gets 'his ideas' from - Geithner and Summers.

    ---

    You are right that small banks can take seasonal loans from the fed's discount window but look at the amounts. After the crash of 2008 Bear Sterns for example couldn't have access because they are an investment bank, so the Fed changed the rules for them and allowed them to have access through JP Morgan

    These were the banks allowed to 'borrow' from the Fed's discount window, see anybody small there?:

    BNP Paribas Securities Corp.
    Banc of America Securities LLC
    Barclays Capital Inc.
    Bear, Stearns & Co., Inc.
    Cantor Fitzgerald & Co.
    Citigroup Global Markets Inc.
    Countrywide Securities Corporation
    Credit Suisse Securities (USA) LLC
    Daiwa Securities America Inc.
    Deutsche Bank Securities Inc.
    Dresdner Kleinwort Wasserstein Securities LLC.
    Goldman, Sachs & Co.
    Greenwich Capital Markets, Inc.
    HSBC Securities (USA) Inc.
    J. P. Morgan Securities Inc.
    Lehman Brothers Inc.
    Merrill Lynch Government Securities Inc.
    Mizuho Securities USA Inc.
    Morgan Stanley & Co. Incorporated
    UBS Securities LLC.

    The lending went up from about 46 billion before 2007 to over 400 billion after 2007 but most of that money went to the large banks.

        Big banks are getting discounts and bailouts, small banks are getting nothing of the kind. Of-course the discount window is almost nothing compared to the secret bailouts authorized by Geithner and Bernanke within the past 2 years to the tune of a couple of trillion dollars and they don't want to say who the money went to, so there wouldn't be much reference on the issue anywhere until the Fed is audited (an unlikely possibility).

  101. I'm OT, please mod me down... by mcgrew · · Score: 1

    Your sig... oh, man, it just screams "illiteracy". I hope you're just making fun of illiterates; if not, it's not "for all intensive purposes" it's "for all intents and purposes". As for "whom", I think that word has pretty much become fairly quaint. I've never heard it in any modern speech, nor seen it written in anything contemporary.

    My "no bonus" buttons don't seem to work, mods, so I'm counting on you to bury this comment.

  102. Re:hah by Anonymous Coward · · Score: 0

    Because you were able to setup a Proboards account and apply some ripped off, IE-only JavaScript to it doesn't give you the knowledge or experience to be able to speak on this topic.

    Now why don't you go back to your Pokiemon or whatever endless Japanese toy/cartoon collection crap you kids are conditioned to buy into this week.

  103. LOL!!!! by xmvince · · Score: 1

    LOL!!! They let people browse with IE6 but not Chrome? What next? Only Office '97 documents?

  104. Do what I do and dont put your money in the bank by jonwil · · Score: 1

    I havent used a bank for years. I use a Credit Union. I get access to my money with no withdrawal fees at 1000s of ATMs across Australia, almost zero monthly fees (I pay a 75c a month internet banking fee and a $1.50 per month Visa Debit card fee plus a fee if I use an ATM not in the "RediATM network" and that's about it) and an internet banking service that mentions Linux by name in the "supported browsers and operating systems" list. And because its a mutualized institution, there are no shareholders to answer to (the "shareholders" are the account holders of the institution)

    I have no idea if such things exist in the USA but if they do, maybe they should be considered as an option for people annoyed with the "lets take all these bad loans, package them with 1 or 2 good loans and use some slight of hand to get the credit ratings people to give these securities an AAA rating so we can sell them to suckers who dont know what they are buying" big banks.