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Why Netflix Had To Raise Its Prices

sperlingreich writes "Last week, after movie streaming service Netflix raised its prices by 60%, the company's customers took to blogs and social networks in revolt, threatening to cancel their subscriptions. However, between the cost of mailing DVDs and paying increased licensing fees for content, a Netflix rate hike was inevitable. Is it still a great movie bargain? What alternative services are there?"

409 of 574 comments (clear)

  1. The issue wasn't raising prices by Anonymous Coward · · Score: 1

    It was the manner and the margin by which they did it. If they'd done it slowly, say $2 now, $2 more in 6 months and $2 in a year, people might complain but not nearly as much as $6 all at once.

    1. Re:The issue wasn't raising prices by sqlrob · · Score: 4, Insightful

      It's not even the all at once, IMHO.

      It's the "you're getting better value with us raising the prices and nothing additional being added" spin they tried to put on it.

    2. Re:The issue wasn't raising prices by swilde23 · · Score: 5, Interesting

      When their licensing costs from the studios went from 180Million to 1.8Billion over the course of two years... what did you really expect? How much more gradual could it be?

      --
      There are 10 types of people in the world. Those that understand this sig, and those that beat up people who do.
    3. Re:The issue wasn't raising prices by uniquename72 · · Score: 4, Insightful

      This a thousand times. If they had said, "Our licensing fees are going through the roof, and this new pricing scheme will help us build an even better collection of streaming content," I would have been happy to pay a little more. Instead they told me how great it was that I was going to pay more for the same service, with no suggestion that an increase in available movies might accompany the hike.

      Fuck 'em.

    4. Re:The issue wasn't raising prices by MobileTatsu-NJG · · Score: 1

      I doubt that. They'd see a pattern and draw a line to where they think it will logically end. Then, instead of bad will orbiting one event, it's a growing festering hatred.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    5. Re:The issue wasn't raising prices by DanTheManMS · · Score: 1

      If they had said, "Our licensing fees are going through the roof, and this new pricing scheme will help us build an even better collection of streaming content," I would have been happy to pay a little more.

      That was my first reaction as well. But think about it. Why would Netflix intentionally bad-mouth the very people they're trying to negotiate lower prices with? That would accomplish nothing except even HIGHER prices for the content.

      Their hands were tied. Sure, what they ended up saying didn't sound good at all, but there's no way they could have blamed the real reason for the increase.

    6. Re:The issue wasn't raising prices by fortyonejb · · Score: 5, Insightful

      You can all but guarantee the studios behind the licensing wrote in something to keep them from doing just that, no way they can appear to be the bad guys.

    7. Re:The issue wasn't raising prices by cob666 · · Score: 1

      I'm still unclear as to WHY Netflix has to pay licensing fees. There are no licensing fees attached to regular movie rentals so how is Netflix any different? As long as they pay for each copy that is in circulation I would think the studios would have no legal recourse.

      --
      Do what thou wilt shall be the whole of the Law - Aleister Crowley
    8. Re:The issue wasn't raising prices by hedwards · · Score: 2

      It wasn't a matter of the money it was the condescending latte comment and the outright lying about how this was good for the customer that really drove the revolt. Plus, the money isn't going to pay for increased licensing fees, they admitted that much. Which makes me wonder where the money is going seeing as bandwidth prices have been trending downward in recent years and their catalog is as well.

      Personally, I'll probably move over the Blockbuster as they include games seeing as I'd have to pay for the streaming option at Netflix despite the terrible selection. I personally have no interest in rewarding a monopoly while I still have a alternatives.

    9. Re:The issue wasn't raising prices by swilde23 · · Score: 3, Informative

      We're talking about streaming movies here... I suppose one could make the argument that they actually own X copies of the movie (where X is the number of active streams allowed). It seems more likely that they only have one digital copy that they use to stream to everyone who wants it.

      --
      There are 10 types of people in the world. Those that understand this sig, and those that beat up people who do.
    10. Re:The issue wasn't raising prices by bdenton42 · · Score: 1

      Yes, it's only $6 (per month), but that is a 60% increase, which is just a wee bit higher than the inflation rate.

    11. Re:The issue wasn't raising prices by causality · · Score: 3, Informative

      That was my first reaction as well. But think about it. Why would Netflix intentionally bad-mouth the very people they're trying to negotiate lower prices with? That would accomplish nothing except even HIGHER prices for the content.

      Because unlike the copyright cartels, Netflix is actually trying to bring content to people the way people want to have it, in an online form where much of it is at their fingertips, without having to resort to piracy to achieve same? A legitimate service that's about as good as what the pirates enjoy is a good thing for everyone. It's something the cartels should be encouraging. If they had any sense at all or any ability to think beyond the next quarter, they'd remove as many obstacles as possible and become as easy to deal with as possible in order to help this happen.

      Netflix is bringing them a lot of business they may not have enjoyed otherwise. That should be a decent bargaining position. If not, someone at Netflix needs to learn how to negotiate...

      Their hands were tied. Sure, what they ended up saying didn't sound good at all, but there's no way they could have blamed the real reason for the increase.

      I think they'd be celebrated if that's the reason and they were actually honest about it. The standard corporate practice is to insult your customers by giving them a line of bullshit, as though they were too stupid to read between the lines. They'd distinguish themselves from most other corporations by choosing to do otherwise.

      --
      It is a miracle that curiosity survives formal education. - Einstein
    12. Re:The issue wasn't raising prices by swilde23 · · Score: 1

      I also suppose I misread your original comment... I don't really see all that much difference between 6 dollars now vs 6 dollars over the course you propose, but I would guess that it has everything to do with maintaining margins (which I don't have so much problem with). They're going to do what they need to do to make money. If licenses to stream cost more money and people want to continue to stream, then they're going to charge more

      --
      There are 10 types of people in the world. Those that understand this sig, and those that beat up people who do.
    13. Re:The issue wasn't raising prices by Dan667 · · Score: 1

      so then they just stream one for every copy they have in inventory.

    14. Re:The issue wasn't raising prices by mcgrew · · Score: 1

      It's the streaming that the studios have them by the balls for. IMO they should have lowered the rental prices while adding the streaming price. They still would have caught flak, but not nearly so much.

      While I'm talking to you, uh, did you read the book your sig comes from? His "autohagiofraphy" was a fascinating book, albeit at over a thousand pages long (dull in a fe places). If you'd read the book you'd know that Crowley was batshit insane.

    15. Re:The issue wasn't raising prices by Daetrin · · Score: 3, Insightful

      "Instead they told me how great it was that I was going to pay more"

      Can you please show me where you see that in the linked page? Personally what jumps out to my eye is:

      Netflix: "By offering our lowest prices ever, we hope to provide great value to our current and future DVDs by mail members."

      ie This is great for the people who just want DVDs by mail.

      Netflix: "Given the long life we think DVDs by mail will have, treating DVDs as a $2 add on to our unlimited streaming plan neither makes great financial sense nor satisfies people who just want DVDs."

      ie Letting people who are in it for the streaming get DVDs as well for just $2 isn't generally profitable for us, and people who only want the DVDs and aren't interested in the streaming don't appreciate having to pay $2 more for a service they don't want.

      Netflix: "We think $7.99 is a terrific value for our unlimited streaming plan and $7.99 a terrific value for our unlimited DVD plan."

      ie They think both plans are worth the price they're charging for them. (Well duh!)

      So they did say it's great... if you're either Netflix or someone who only wants DVDs. If you're not in either of those categories then they didn't say it was great for you.

      Yes they're obviously trying to spin it by focusing on the people who will pay less, but they're not actually saying what you're trying to spin it as.

      --
      This Space Intentionally Left Blank
    16. Re:The issue wasn't raising prices by DanTheManMS · · Score: 3, Interesting

      Because unlike the copyright cartels, Netflix is actually trying to bring content to people the way people want to have it, in an online form where much of it is at their fingertips, without having to resort to piracy to achieve same? A legitimate service that's about as good as what the pirates enjoy is a good thing for everyone. It's something the cartels should be encouraging. If they had any sense at all or any ability to think beyond the next quarter, they'd remove as many obstacles as possible and become as easy to deal with as possible in order to help this happen.

      That's fine and dandy, and I agree with you there. But the fact remains that they're simply not being easy to work with, and as they control the content, they get to make the rules, as stupid and stubborn as they're being about it.

      Netflix is bringing them a lot of business they may not have enjoyed otherwise. That should be a decent bargaining position. If not, someone at Netflix needs to learn how to negotiate...

      I have no data to confirm this, but I suspect that Netflix is actually taking away a lot of their traditional business (DVD sales, pay-per-view showings, etc). The studios gave Netflix great rates before under the impression that it would be an additional source of revenue, but now they're losing money on the deal and are jacking up the rates as their contracts expire.

      I think they'd be celebrated if that's the reason and they were actually honest about it.

      Probably, yes, but there's a chance that the money they'd lose to the angry studios would be greater than the money they'd gain from an increase in appreciative subscribers. Hell if I know if that's true or not though; hypotheticals were never my strong point.

      I appreciate the real response though, unlike the AC above who decided to be pedantic about my wording.

    17. Re:The issue wasn't raising prices by treeves · · Score: 1

      No, it depends on the time scale. As was said, this is a one-shot increase, not a yearly increase.
        In fact, a one-shot increase of 60% at the end of ten years costs you less than a 3% per year increase every year for ten years, assuming you buy equal amounts per year.

      --
      ...the future crusty old bastards are already drinking the Kool-Aid.
    18. Re:The issue wasn't raising prices by Albanach · · Score: 2

      When their licensing costs from the studios went from 180Million to 1.8Billion over the course of two years... what did you really expect? How much more gradual could it be?

      That's not in any way a useful figure. We'd need to know the licensing cost per subscriber and ideally net revenue per subscriber.

      I do know that there's been little change in prices at the post office, little change in DVD retail prices and little change in salaries. It looks like it's the streaming subscriptions that are increasing in costs, yet they're doing nothing to encourage members to keep using them. I like many others I know only use the postal service for a handful of movies per month - usually older ones not available to stream. If I want a new release, I can get it from redbox for a dollar.

    19. Re:The issue wasn't raising prices by Maxo-Texas · · Score: 1

      I thought the "this is less than a cup of latte" approach incensed a lot of people.

      I will be keeping Netflix. At the new price it is still a good value.to me because I watch DVD's and I watch instant. I have about 500 hours backed up. It's going to save me about $90 a month when my cable bill comes up for renewal again.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    20. Re:The issue wasn't raising prices by swilde23 · · Score: 1

      If that is truly what they are doing which (I have no evidence to support my next statement) I *HIGHLY* doubt, then sure that would not be an excuse to hike up subscription fees. But, that's not to say that there aren't other legitimate excuses for charging more.

      But seriously... They have a copy of every single dvd for each stream (plus any that are out on actual dvd)? That seems so incredibly unlikely

      --
      There are 10 types of people in the world. Those that understand this sig, and those that beat up people who do.
    21. Re:The issue wasn't raising prices by foolish_to_be_here · · Score: 1

      Ya gotta remember that the new price that Netflix pays is a leveraging point when cable and dish(s) come to the table for their turn at negotiating new contracts. Cable and Dish are the direct competitors of Netflix. It's all about the revenue stream. Old stuff like twilight zone compete with new programming for eyes too (season 4 :(. The number of eyes consuming content is finite.

      --
      Please mod me 1 or troll. It's where the truth is these days, even on Slashdot. Beware the power of moderators everywh
    22. Re:The issue wasn't raising prices by dummondwhu · · Score: 1

      Maybe you'd be willing to convince my boss to give me my next ten years of raises right now. Hell, when you look at it over time, it's only a few percent per year. I'd even be willing to forego a few percent off the bottom line in exchange for that. You should have no trouble making the case to him as to why there is value in him giving me a 60% raise right now. Of course, I'll be showing up tomorrow and doing the same thing I did today, but for 60% more. Make sure you point that out to him.

      The point being, yeah, that seems reasonable if you look over the previous ten years, but I don't care about those. I'm looking at the next ten years.

    23. Re:The issue wasn't raising prices by maxume · · Score: 2

      They did exactly what you describe. They lowered the DVD by mail prices by $2 and increased the price of streaming to $8.

      --
      Nerd rage is the funniest rage.
    24. Re:The issue wasn't raising prices by Stormthirst · · Score: 1

      You have heard that Blockbuster has filed for Chapter 11 - right?

    25. Re:The issue wasn't raising prices by glwtta · · Score: 1

      What "revolt"?

      All I see is a lot of bitching, how many people actually cancelled their Netflix subscriptions?

      --
      sic transit gloria mundi
    26. Re:The issue wasn't raising prices by interkin3tic · · Score: 1

      If they had said, "Our licensing fees are going through the roof, and this new pricing scheme will help us build an even better collection of streaming content," I would have been happy to pay a little more.

      Me too. Unfortunately, you and I are not most people. Positive marketing often works better than the truth. I think it's reasonable to predict that approach would lose them more customers than sugarcoating it. The concept of "Netflix doesn't MAKE the movies, they only bring it to you" is over many people's heads. Saying "It's a -good- thing!" when it's not, on the other hand, is a time-tested marketing technique. You can catch more flies with honey (even if that isn't literally true) and all...

    27. Re:The issue wasn't raising prices by John+Bresnahan · · Score: 1

      All I see is a lot of bitching, how many people actually cancelled their Netflix subscriptions?

      I did.

      Since I don't buy lattes, I don't have that particular $6/month to give up.

    28. Re:The issue wasn't raising prices by Duradin · · Score: 1

      So they should have said a 24 pack of your favorite beer.

    29. Re:The issue wasn't raising prices by Seumas · · Score: 1

      My prices haven't been raised a penny. They were $7.99 before and they're $7.99 now.

    30. Re:The issue wasn't raising prices by Montezumaa · · Score: 2

      So, Netflix sucks at contract negotiations and they expect us to "just understand"? If people choose to continue their subscription, that is their right. I, for one, will not do business with a company that cannot successfully negotiate a contract that is beneficial to the customer base.

    31. Re:The issue wasn't raising prices by treeves · · Score: 2

      If Netflix had raised their prices by 60% in, say, their third year of existence (2000) and *then* not raised prices for ten years, then you'd have a valid comparison.

      --
      ...the future crusty old bastards are already drinking the Kool-Aid.
    32. Re:The issue wasn't raising prices by fishbowl · · Score: 1

      I'm willing to bet they are knowingly gambling on a scenario where they provoke a certain amount of churn -- and that the formula works out so that the revenue lost from the subscribers who cancel is compensated by the increased revenue from those who don't. There's likely a lot more to it than just that. Those who don't quit over the price increase are also the very same customers who will tend to be receptive to upsells and value-added services and so on. There could even be significant value in having a customer list of people who didn't bail at a price increase. In fact I *know* that list would be worth a fortune to anyone selling anything toward any demographic.

      --
      -fb Everything not expressly forbidden is now mandatory.
    33. Re:The issue wasn't raising prices by fishbowl · · Score: 1

      I cancelled my Netflix subscription over *much* less. Strike one was when they charged me for a disc that I did return. (You don't get a strike two or a strike three with me.)

      --
      -fb Everything not expressly forbidden is now mandatory.
    34. Re:The issue wasn't raising prices by MokuMokuRyoushi · · Score: 4, Funny

      have no interest in rewarding a monopoly while I still have a alternatives

      I, however, am highly entertained by paradoxes.

      --
      Humans are terrible replicators of Godly things.
    35. Re:The issue wasn't raising prices by Tenareth · · Score: 1

      Most large licensing deals carry an NDA requiring the buyer not reveal the specifics.

      --
      This sig is the express property of someone.
    36. Re:The issue wasn't raising prices by moortak · · Score: 1

      They could have simply left it at increased costs and an attempt to bring in new content. No need to bad mouth anyone. Instead they tried to sell it as an improvement in its own right.

      --
      Xavier Rabourdin for president 2012
    37. Re:The issue wasn't raising prices by tompaulco · · Score: 1

      Strike one was when they charged me for a disc that I did return
      They all do that. It is part of their business model. I got charged by Redbox for two discs that were returned. So what if they lose a customer? They made $50 and still have the discs to rent out. There are 6 billion other people to bilk before they run out.

      --
      If you are not allowed to question your government then the government has answered your question.
    38. Re:The issue wasn't raising prices by tompaulco · · Score: 1

      Your boss won't go for that, because if he has his way, he will still be paying you the same in 10 years that he does now.

      --
      If you are not allowed to question your government then the government has answered your question.
    39. Re:The issue wasn't raising prices by Rebelgecko · · Score: 1

      I believe they've already had two price raises in the last year, so they're doing both

      --
      CATS/Diebold '08- All your vote are belong to us!
    40. Re:The issue wasn't raising prices by Malc · · Score: 2

      Netflix is bringing them a lot of business they may not have enjoyed otherwise. That should be a decent bargaining position. If not, someone at Netflix needs to learn how to negotiate...

      You haven't dealt with Hollywood, have you?

    41. Re:The issue wasn't raising prices by mattack2 · · Score: 2

      so then they just stream one for every copy they have in inventory.

      That's not at all what they're doing. They have separate streaming licenses, since you're obviously making a copy when you stream (i.e. copyright infringement).

      There *is* a company doing what you're referring to, Zediva, and there are already suits & countersuits going on.

    42. Re:The issue wasn't raising prices by UnknowingFool · · Score: 1

      Please. If they had told you the exact reason, I suspect many here on /. wouldn't have believed them. As for getting a deal, it's a good deal if you stream or get DVDs but not both. I don't know the breakdown of how many of their customers use one more than the other , but I suspect Netflix knows more than you. So your target demographic has to pay more. Well you can certainly cancel as is your right. This wasn't a decision to screw you personally.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    43. Re:The issue wasn't raising prices by cob666 · · Score: 1

      Netflix did that to me early in my subscription (sometime around 2000) and I just kept telling them that I don't care if you didn't get it, I sent it. If you're going to rely on the USPS with no real tracking information then you're going to lose stuff, not my problem. Not sure how it works now as I subscribe only to streaming but they wouldn't send out another movie until they received the disc I sent in or paid for it. I also told them that if they kept insisting that I pay for the disc in question I would cancel my account. They stopped asking me to pay for the 'lost' disc. I'm still a customer.

      --
      Do what thou wilt shall be the whole of the Law - Aleister Crowley
    44. Re:The issue wasn't raising prices by UnknowingFool · · Score: 1

      And you know that for a fact? I remember when my friend worked for an old mom and pop video rental store. They were paying $80 for a rental back in the 90s even though they were using the same discs and tapes you could get at Walmart. Now they could just bought them at Walmart and not told the studios however if they were audited they could have been penalized for more than the value of the store.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    45. Re:The issue wasn't raising prices by Thing+1 · · Score: 1

      Next step for copyright cartel to fill their coffers: start suing Netflix DVD rental users for their backups.

      --
      I feel fantastic, and I'm still alive.
    46. Re:The issue wasn't raising prices by sperlingreich · · Score: 1

      I agree that Netflix could have handled the issue better. That's exactly the argument I make on the podcast (to which this post links). Rather than gain goodwill and help get us on their side by being open about the price hike they fed us a story that seems questionable.

    47. Re:The issue wasn't raising prices by sperlingreich · · Score: 1

      In regards to your comment: "I have no data to confirm this, but I suspect that Netflix is actually taking away a lot of their traditional business (DVD sales, pay-per-view showings, etc). The studios gave Netflix great rates before under the impression that it would be an additional source of revenue, but now they're losing money on the deal and are jacking up the rates as their contracts expire." You are absolutely correct. The cannibalization of DVD sales and pay-per-view was the reason they started pushing back the Netflix release date by 28 days. The studios were trying to be somewhat upfront about it.

    48. Re:The issue wasn't raising prices by UnknowingFool · · Score: 1

      They could either cancel their streaming option and go with other studios. Oh wait, there are no other studios. Unlike Amazon or Apple who have other sources of income, Netflix is dependent on the studios.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    49. Re:The issue wasn't raising prices by sperlingreich · · Score: 1

      Under the first sale doctrine (http://en.wikipedia.org/wiki/First-sale_doctrine) Netflix is allowed to rent any DVD which they purchase outright. Streaming however, like broadcasting, requires a license because there is no physical media involved and the Netflix is not actually purchasing anything (and they certainly don't own the movie). Usually licensing deals for subscription services focus on the number of subscribers with a maximum number of times the content can be streamed. This is how Netflix ran into problems with Sony, when the studios content was streamed too much.

    50. Re:The issue wasn't raising prices by sperlingreich · · Score: 2

      Back in the 1980s and 1990s studios priced home video product at two levels "Rental" and "Sell Through". If it was a title that the studio thought would sell millions of units (like an animated film) they priced the video tape at a sell through rate of $16 to $40. That would ensure consumers would go into Walmart and purchase it. However, if the studio thought the number of consumers who would purchase a title was limited to the thousands, then they priced the video at $80 to $99 so that they could make all of their money from video stores purchasing tens of thousands of copies to rent out. There are a number of reasons this pricing practice stopped, including the rise of Blockbuster Video (with whom some studios received a cut of the revenue) and the adoption of DVDs.

    51. Re:The issue wasn't raising prices by PNutts · · Score: 1

      I cancelled my Netflix subscription over *much* less. Strike one was when they charged me for a disc that I did return. (You don't get a strike two or a strike three with me.)

      If that is your strategy for getting through life then you are going to be sorely disappointed, and I sincerely doubt you maintain that position for something you want.

    52. Re:The issue wasn't raising prices by PNutts · · Score: 1

      Strike one was when they charged me for a disc that I did return

      They all do that. It is part of their business model. I got charged by Redbox for two discs that were returned. So what if they lose a customer? They made $50 and still have the discs to rent out. There are 6 billion other people to bilk before they run out.

      What did you do when the Rebox didn't give you the onscreen return confirmed message and you didn't get a return receipt via e-mail?

    53. Re:The issue wasn't raising prices by 24-bit+Voxel · · Score: 1

      I'm on the fence about Netflix these days, but it's not because of price. I can't navigate the site quickly anymore, and I usually end up watching something totally lame because I don't want to wait for the crap to scroll and there is no list view that I can find. It's like a giant picturebook for kids. Really annoying. I realize I was losing interest when Hulu became easier to use and navigate... : /

    54. Re:The issue wasn't raising prices by adolf · · Score: 1

      I sincerely doubt that Netflix pays the normal rate at the USPS. I don't think we have any idea if there's been "little change" in their prices for postage, or big changes, or whether those changes are positive or negative.

      My local mail dude looks more like a Netflix delivery person than a letter carrier these days. Every time I see him, he's walking around with a big armload of red Netflix mailers, and I'm sure my neighborhood isn't unique in this regard: I'd not be surprised if Netflix sends more first-class mail than anyone else, just as they also use more bandwidth than any other singular entity.

      This level of utilization is certain to gain them some bargaining room.

      To further support my notion that we have no idea what Netflix pays in postage: Netflix is still opening more distribution facilities. A year or two, my DVDs started coming from Toledo instead of Columbus.

      The Columbus facility already provided consistent next-day transit to pretty darn near all of Ohio, and those places not 1 day away already also had a closer DC, so the Toledo build-out certainly wasn't to provide more timely deliveries (which were already excellent).

      Instead, the only reason to have added a Toledo facility is to further reduce the burden of their postage (which is likely based on distance traveled).

      It's a minor point, I guess, but I think it's an important one since it might help explain the massive increase in subscription costs.

    55. Re:The issue wasn't raising prices by MobileTatsu-NJG · · Score: 1

      I'm still unclear as to WHY Netflix has to pay licensing fees. There are no licensing fees attached to regular movie rentals so how is Netflix any different?

      With physical media there are a certain amount of copies in existence. They pay a premium for each of those discs. With streaming, they'd only buy the one copy and stream it infinity times.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    56. Re:The issue wasn't raising prices by dbIII · · Score: 1

      If not, someone at Netflix needs to learn how to negotiate...

      You only have two kneecaps so that means a short learning process when negotiating with media companies.

    57. Re:The issue wasn't raising prices by Duradin · · Score: 1

      The kind that tasteless cheapskates drink. Beer's beer, right?

    58. Re:The issue wasn't raising prices by naoursla · · Score: 3, Informative

      Netflix has zero negotiating power with digital streaming. They have negotiating power with DVDs because retail prices give them a BATNA.

      The studios will raise their prices until subscribers * price is maximized. Then they will raise it a little bit more and take away Netflix's profit. If they give up their DVD mailing service then they are walking dead.

      Blockbuster is dead because they didn't do the retail BATNA. They got in bed with the content owners and those owners ****ed them (in bed).

      Never do a business where you have a single provided of your supplies if you want to make any profit.

    59. Re:The issue wasn't raising prices by lonecrow · · Score: 1

      I had always assumed that the disc in the mail service was a lost leader in order to build up subscribers for the eventual streaming service. Now that the streaming service is here I would find a way to fade out the snail mail version ASAP. Or at the very least make it profitable.

    60. Re:The issue wasn't raising prices by Maxo-Texas · · Score: 1

      Didn't mean that.

      And it wouldn't be worth my time (I make north of $60 an hour... (well before my company started working us 50-60 hours a week... but when the economy gets better that should stop again) so it would cost me $60 an hour to make a "backup" copy (and it would cost me precious free time right now).

      What i meant is that I have over 500 hours of content sitting unwatched in my instant queue plus 38 DVD's waiting to ship to me as I finish watching DVD's.

      At 2 hours a night- it would take me most of a year just to get current-- and I don't have 2 hours a night right now.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    61. Re:The issue wasn't raising prices by TooMuchToDo · · Score: 1

      Actually, as consumers and citizens, their content plays by our rules. Give it to us for a fair price, or watch it get distributed over the net for free.

      We are not cows to be milked. As others have said, Fuck 'em.

    62. Re:The issue wasn't raising prices by TooMuchToDo · · Score: 1

      "Wouldn't it be a shame if we moved all our infrastructure to a country that is allowed to violate US copyright laws due to a WTO ruling?"

    63. Re:The issue wasn't raising prices by TooMuchToDo · · Score: 1

      It costs Netflix about $1 for turn around of a DVD via mail to you. A streaming film? 2.5 cents

    64. Re:The issue wasn't raising prices by TooMuchToDo · · Score: 1

      So partner with other tech companies (Apple, etc) who need easier access to the content, and perform hostile takeovers of the studios.

      What? You thought media companies were bigger than tech companies? Better check those market caps again.

    65. Re:The issue wasn't raising prices by Joe+Tie. · · Score: 1

      I loaded this up to say the exact same thing. My issue wasn't the price increase. It was being treated like a consumer instead of a customer. Netflix has always been among the few companies that actually treated me like a human being. They were usually open in their communication, and apologetic during periods of interrupted service. The sudden shift to telling me what a great thing the increased prices are, with no explanation as to the why, is what I have issue with. Yes, it's easy to guess why it's happening. But I shouldn't have to guess, and I shouldn't get marketing blather instead of honest communication.

      --
      Everything will be taken away from you.
    66. Re:The issue wasn't raising prices by Joe+Tie. · · Score: 1

      It's really not even so much the reason as the fact they used marketing speak. Bullshit is a language all its own, and it's pretty obvious when it's being shoveled out.

      --
      Everything will be taken away from you.
    67. Re:The issue wasn't raising prices by Joe+Tie. · · Score: 1

      Me, for what it's worth. I was with netflix because they were a good company that wasn't screwing over the consumer. I'm just using icefilms now.

      --
      Everything will be taken away from you.
    68. Re:The issue wasn't raising prices by mgblst · · Score: 1

      Fuck off, some losers will find any reason to whinge, if the price goes up. Some people are cheap bastards, take it as a personal afront, but are not willing to admit it. So they will find any excuse. If it wasn't this, no doubt they would be complaining about the day it was done, the font that was used to inform them or any stupid reason.

    69. Re:The issue wasn't raising prices by jpatters · · Score: 1

      If you think that is a winning strategy, then you go start a video streaming business and then try that.

      --
      "Remember, there never were pineapple-almond cookies here."
    70. Re:The issue wasn't raising prices by Antisyzygy · · Score: 1

      Thats a PR fumble, but it doesn't mean there aren't valid reasons for the hike.

      --
      That brings me to an interesting point, / . is just "the ramblings of socially-inept, technology-literate news-mongers".
    71. Re:The issue wasn't raising prices by TooMuchToDo · · Score: 2

      I don't need a video streaming business. That's what bittorrent and massive amount of disk is for.

    72. Re:The issue wasn't raising prices by adolf · · Score: 1

      "About $1?" Based on...what?

    73. Re:The issue wasn't raising prices by TooMuchToDo · · Score: 1

      Actually, it's less than that if you're just counting postage ($0.44/envelope/each way). Doesn't take into account labor and physical depot costs, but you're amortizing those over millions of mailings.

      http://arstechnica.com/gaming/news/2011/03/the-cost-difference-in-mailing-netflx-vs-gamefly-all-of-gameflys-profits.ars

    74. Re:The issue wasn't raising prices by Targon · · Score: 1

      If Netflix actually offered a good selection for streaming, then the need for DVDs would not be necessary. As it stands right now, if you want to watch a TV series and get ALL episodes from a given season, you MUST get it on DVD because individual episodes are missing from the streaming selection.

      Picture someone like my father who might want to watch MASH....then find out that episode 3 on disc 1 isn't available for streaming, then episode 8 from the second disc was missing from streaming, episode 11 and 12 are missing too from streaming. If you really cared enough, that would be really annoying, so going to DVD would be required for watching every episode.

      Then the movie collection....it may seem like there is a lot there, but there have been many situations where I looked and couldn't find the movie I was looking for, either on DVD or streaming. This is the problem that Netflix has, they have a lot of stuff overall, but there are many things they don't have, and the streaming selection is very limited....as in, less than a quarter of the movies offered on DVD are available for streaming.

    75. Re:The issue wasn't raising prices by vegiVamp · · Score: 1

      Well, to be fair, there's not much to be called a negotiation when you don't have alternative vendors to talk to.

      --
      What a depressingly stupid machine.
    76. Re:The issue wasn't raising prices by Targon · · Score: 1

      And that would justify the hike in the streaming costs, and Netflix could have done a profit sharing thing where Netflix gives a percentage of net income as a straight percentage, rather than a straight dollar amount up front. Break the streaming down by studio, then pay 10 percent of net profits, split up by percentage and that goes to the studios. So if Fox content is 10 percent, then Fox would get 10 percent of the 10 percent. The studios would then want Netflix to do well, and that would mean keeping rates low.

    77. Re:The issue wasn't raising prices by bjwest · · Score: 1

      "...there's no way they could have blamed the real reason for the increase."

      This is a fallacy. Of course they could have.

      Unless they're covered by an NDA which is highly likely, given who they're dealing with.

      --

      --- Keep the choice with the user..
    78. Re:The issue wasn't raising prices by Coren22 · · Score: 1

      What beer do you drink? That is more like a 6 pack of most any beer...

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    79. Re:The issue wasn't raising prices by UnknowingFool · · Score: 1

      Apple already has access to the content. Amazon and Microsoft does as well. HP and Dell don't want to get in the business. Sony has a content division. The list of partners is rather short. Really Netflix has very little choice.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    80. Re:The issue wasn't raising prices by Pollardito · · Score: 1

      I think they went wrong blaming the price raise on DVDs, and giving a completely bizarre narrative of how the prices changed. They claimed that most people were getting DVDs for $2 and that wasn't enough money, but most of their longtime subscribers had instead had streaming tacked onto their account for $2 (after it had been tacked on for free just prior to that). If they had just said this it would have been better: "First we gave you streaming for free while we built our library. Then we bumped that up to $2 on DVD accounts to pay for the improvements that we made to the library. Now we're bumping it to $8 to pay for the improvements that we've made since then. We realize that some DVD subscribers aren't going to want to pay for both features, so we're making them separate charges so that you can sign up for either or both."

      P.S. I'm pretty sure this is the first time that TFA linked to on Slashdot was a podcast with no transcript, and I'm hoping it's also the last time

    81. Re:The issue wasn't raising prices by bjwest · · Score: 1

      ... so it would cost me $60 an hour to make a "backup" copy (and it would cost me precious free time right now).

      Depending on how I make the backup (dd via terminal if I want the whole thing, or Handbrake GUI if I want only the movie/main content), it takes me no more than 10 seconds to make a backup. If you can't figure out how to do anything other than sit here in front of the computer doing nothing else the whole time it's copying/ripping, then you are in no way worth $60/hr.

      --

      --- Keep the choice with the user..
    82. Re:The issue wasn't raising prices by tompaulco · · Score: 1

      What did you do when the Rebox didn't give you the onscreen return confirmed message and you didn't get a return receipt via e-mail?
      I called customer support. But they were unable to find it anywhere in their system, nor when they did an inventory of the box. So when in doubt, the customer pays. They charge a lot for a used movie, but at least if I had kept the movie I'd at least still be able to watch it. I had to pay for movies that I didn't get to keep.

      --
      If you are not allowed to question your government then the government has answered your question.
    83. Re:The issue wasn't raising prices by Maxo-Texas · · Score: 1

      That's not my skill set.

      My skill set is getting people like you to work effectively on large projects with integrated offshore resources while not burning you out. I dropped technical skills back in 2004. I could see the direction we were heading.

      I have two book cases of dvd's I realized I was never watching. I only rewatch about 20 movies. That should be what I keep (plus the rare stuff like "Time Travellers" and "American Gold" which can't be repurchased. I don't need more copies of things I'll never watch and I can afford to pay for the 1 to 2 movies a year that I purchase these days.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    84. Re:The issue wasn't raising prices by hedwards · · Score: 1

      Blockbuster isn't bankrupt, they were bought out of bankruptcy by DISH network.

    85. Re:The issue wasn't raising prices by JourneymanMereel · · Score: 1

      And were subsequently purchased by Dish Networks.

      I'm also considering a move the BlockBuster for the same reason... not only do they include games, but also BluRay. My biggest hang-up is, even though it's limited, I do like the Netflix streaming to the Wii... it has kept my daughter entertained when she wakes up in the morning quite well w/out needing cable.

      --
      Life has many choices. Eternity has two. What's yours?
    86. Re:The issue wasn't raising prices by jemtallon · · Score: 1

      There's really no reason why this couldn't have been spun into a positive. They're effectively reverting back to the DVD-only plan they had 3 years ago because the streaming service got too big. And they're even dropping the price of the old plan despite inflation and higher postage. That's a lot of room to spin. Whoever wrote their announcement needs a new career if they can't even spin that into something that resonates empathy.

      It's entirely possible to spin something like this without alienating their partners or customers. It would've been a simple formula to do this gracefully. Admit the change isn't great for everyone, (empathize, dammit!) remind everyone that three years ago it was $9.99 without streaming, (this whole thing has been a free add-on) and cushion the blow by making price changes look like price drops for most users. Example:

      Thank you to all of our loyal customers who have followed us through our experiment with streaming these last 3 years! Through this time we've seen Netflix Streaming grow in new ways - from what we thought would be a small complimentary service into a product all it's own. All along we've tried to add new value to your Netflix subscription without raising prices but streaming has become too large of a product to make that possible. Starting on (DATE), Netflix Streaming will become it's own stand-alone product, available for $7.99, and will not be included with the classic DVD service. We understand that some might see the reverting of the classic memberships to their original form as a loss of value; after three years of receiving the free streaming add-on, you've come to expect more from your subscription than the DVD-only plan of the past. That's why we're pleased to announce that we're also dropping the price of the classic membership from $9.99 to $7.99.

      Tag on a little rally cry or another thank you to the end and you've got some calmer customers. You'd think this would be second nature to PR and marketing people... I'm typecast as an antisocial Java programmer and I understand people better than they did... O.o

    87. Re:The issue wasn't raising prices by HappyPsycho · · Score: 1

      Most likely the answer lies in their streaming side, that would require them to reproduce the movie.

    88. Re:The issue wasn't raising prices by flink · · Score: 1

      So they should have said a 24 pack of your favorite beer.

      What kind of swill costs $6 per 24-pack?

    89. Re:The issue wasn't raising prices by KingMotley · · Score: 1

      I am afraid it doesn't work that way. Just because you have a DVD doesn't give you permission to do whatever you want with it. Perhaps you should read the big disclaimer that appears on every commercial DVD that you can't bypass.

    90. Re:The issue wasn't raising prices by cayenne8 · · Score: 1

      If Netflix actually offered a good selection for streaming, then the need for DVDs would not be necessary.

      Not in my case.

      I've had 3 discs out at a time since about 2000. The streaming was a nice add on for free....BUT, I pretty much only used it (when I could find something I actually wanted out of the limited streaming choices) for older shows or movies. I shelled out over $2K recently for a big plasma HD tv...and I have a sound system to match it....so, when I want to watch a newer movie..I want the best audio and visual source I can get....and streaming sure can't keep up with what I get on Bluray.

      To keep the streaming will cost me $8/mo...I'm dropping that and just keeping the disks

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  2. Whiners... by msauve · · Score: 3, Insightful

    My cable company wants much more than $16/mo to get the various premium channels (HBO, Showtime, etc.). $16/mo is a good deal to be able to watch what you want, when you want.

    --
    "National Security is the chief cause of national insecurity." - Celine's First Law
    1. Re:Whiners... by nine-times · · Score: 2

      I also think it's funny that people complain about Netflix's streaming selection being too limited, and then complain about a price hike. How do you think they're going to get licensing for more movies (especially new releases) without raising more money to pay increased licensing fees?

    2. Re:Whiners... by LordNimon · · Score: 4, Insightful

      Every time a new DVD becomes available on streaming, Netflix has to pay a higher licensing fee. When does it stop? What good does it do me if Netflix has 1,000,000 movies on instant streaming, but because of all the licensing fees, the service costs $100/month?

      --
      And the men who hold high places must be the ones who start
      To mold a new reality... closer to the heart
    3. Re:Whiners... by jfengel · · Score: 2

      Yeah, that's the way I saw it. Their streaming content is vastly better than when I first started using it. (In the early days it was just shy of useless.) I dropped my plan from 4 discs at a time to 3 because there is enough on streaming to fill in the times when I run out of discs. (Which isn't quite as often, since they started working Saturdays, another thing they didn't always do. That meant a disc watched Thursday night didn't get to them until Monday, and the next disc didn't arrive until Tuesday.)

      It's still not nearly as good as it should be, and if they don't continue to improve I may yet drop the service. But for the moment I may drop to the two disc plan and still end up watching about the same amount of content as I did before.

    4. Re:Whiners... by Hatta · · Score: 3, Insightful

      How do you think they're going to get licensing for more movies (especially new releases) without raising more money to pay increased licensing fees?

      By paying license fees per view, and not per program. If netflix expands their selection, I'm not watching any more than I ever did. What sense does it make for me to pay more to have access to programs I don't watch?

      --
      Give me Classic Slashdot or give me death!
    5. Re:Whiners... by phobos512 · · Score: 1

      But it isn't "what you want". It's "what's available" between the deals the MPAA allows Netflix to make and the movies/shows Netflix decides to try to obtain. More often than not "what *I* want(ed)" was not available; thus, I dropped Netflix.

    6. Re:Whiners... by oGMo · · Score: 4, Informative

      My "cable" company (if you consider AT&T U-verse cable; it's close enough) wanted $120+ a month to watch what I wanted and DVR it. Corrupt video? Schedule get screwed up? Local network happen to be out? I'd be screwed. This was on top of $50-$60/mo just for internet. So now it's $50-60/mo on internet plus $16/mo for Netflix, $8/mo for Hulu Plus, and I can still buy $96 worth of TV off Amazon or iTMS and still break even!

      Of course I'm sure the internet providers (who also provide TV) will start getting bitchy when people start dropping their service for cheaper options over their existing network connection. But their service is crappy and their prices are outrageous.

      --

      Don't think of it as a flame---it's more like an argument that does 3d6 fire damage

    7. Re:Whiners... by Cigarra · · Score: 3, Interesting

      ... How do you think they're going to get licensing for more movies (especially new releases) without raising more money to pay increased licensing fees?

      How about FIRST improving their offering, and THEN raising the price? You know, good old 'investing'.

      --
      I don't have a sig.
    8. Re:Whiners... by sqrt(2) · · Score: 4, Insightful

      $16/mo would be fair for being able to watch what you want, when you want...but that's not what you get with Netflix streaming. You get to watch what the studios approve of, for as long as they think you should be allowed to. Content trickles into the streaming library at a snails pace, and movies are frequently pulled after a few weeks. It's not all HD either, even newer movies which should be. Just because other options are also similarly overpriced does not make it right. The studios need to adjust to the new normal where they make less profit, have to deliver a higher quality of service, and give consumers the choices they want. The alternative is to keep taking massive hits from Bittorrent and non-sanctioned streaming sites. Until they realize that their stranglehold on content has ended and they need to compete with free (and that's possible, it really is), they're going to keep making mistakes like this.

      Instead of raising prices and locking down selections and distribution channels they should be lowering prices, making things more reasonable, enticing people who haven't been paying to go back to legitimate channels. Release movies on Netflix and DVD at the same time, open up their entire back catalogue, make it available wherever and whenever the user wants.

      But of course they won't do that. Some executive thinks their bottom line is better served by giving people less choices, charging more, suing people, and generally making the legal services the worst option.

      --
      If you build it, nerds will come. Soylentnews.org
    9. Re:Whiners... by h4rr4r · · Score: 1

      Still a better deal than cable.
      At this point Netflix only has to worry about amazon. If that improves selection anymore, they just added 2000 more titles, I will keep netflix only for DVDs and cancel their streaming. I have Prime anyway so amazon streaming is free to me, for now anyway.

    10. Re:Whiners... by darkwing_bmf · · Score: 4, Insightful

      If what is currently "dvd only" content was made available for streaming at the same time the price was hiked, then I believe most people would have been okay with it.

    11. Re:Whiners... by crashumbc · · Score: 1

      because cable is ripping off means its ok for Netflix to do it?

      Netflix IS NOT a good deal after the hike and as many people as possible need to quit.

      I feel bed bad for Netflix because they are getting ripped off by the greedy entertainment industry. But that is NOT my problem.

      If half of Netflix's subs dropped over this it might give them the balls to stand up to the greedy bastards that are ripping them off instead of just passing the buck...

    12. Re:Whiners... by geekoid · · Score: 1

      I would pay 15 dollars JUST fro streaming if there content didn't disappear and was greatly expanded.

      I hope the new deal comes with a larger selection of titles.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    13. Re:Whiners... by geekoid · · Score: 1

      Volume.

      Seriously t'ho, expanded titles means expanded customer base.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    14. Re:Whiners... by msauve · · Score: 1

      If they get a better selection of streaming movies, presumably they will get watched more often. IOW, if you stream X per month now, with a limited selection, you're likely to stream X+Y per month with a better selection. So, if the price went up 60%, just watch 60% more streams, and you're even based on your desired "per view" pricing model.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    15. Re:Whiners... by msauve · · Score: 3, Insightful

      "that's not what you get with Netflix streaming. You get to watch what the studios approve of, for as long as they think you should be allowed to. "

      And that differs from how movies are released to premium cable channels and network TV in exactly what way?

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    16. Re:Whiners... by sqrt(2) · · Score: 1

      It doesn't, which is why neither are good deals. Like I said, just because other options are also overpriced doesn't make it right.

      --
      If you build it, nerds will come. Soylentnews.org
    17. Re:Whiners... by funkatron · · Score: 1

      Ultimately what they need to do is cut the crap. Look at the successful paid for music services and copy them. I can go onto amazon pay money and get unencrypted zero-bullshit music files in return and the whole thing works brilliantly. If I want to do the same but buy a film... I don't even know who will take my money off me, amazon certainly won't. Streaming is an option but I try to avoid subscriptions where possible (my finances may go wobbly in the near future), as is having discs shipped out and ripping them myself (haven't checked if bluray has been fixed to make this work). If someone would just put 264 in mkv behind a legit payment option I would take it and I'm sure many others would too.

      --
      "Welcome to our world. We are the wasted youth. And we are the future too." Yes, I know these are stupid lyrics.
    18. Re:Whiners... by hedwards · · Score: 1

      Except that they haven't increased the selection, the money isn't going to pay licensing fees and there's been no promises of increased selection either.

      Personally, I wouldn't have minded the hike so much had they promised something for it, but they're basically just raising their rates without giving the customer any reason to stick with them.

      Were I an attorney for Blockbuster or Redbox, I'd be seriously contemplating filing an antitrust suit against Netflix. This looks an awful lot like a text book case of dumping.

    19. Re:Whiners... by msauve · · Score: 1

      You can go to Walmart and buy a discounted copy of a hot new release (Rango) for $16. Or you can pay Netflix $16, and easily watch 4+ new releases, plus any number of streams in a month. Exactly how is Netflix "ripping you off?"

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    20. Re:Whiners... by hedwards · · Score: 3

      If you're paying $16 a month for Netflix, go over to Blockbuster, similar size of catalog plus PS3, Wii and XBox games included for the same price. Plus if you happen to live near one of the few remaining Blockbuster locations you can trade in store if you need a new disc.

    21. Re:Whiners... by Unkyjar · · Score: 1

      Wait. Are you asserting that people should have access to every film/tv show ever created to watch whenever they want, as many times as the want, on whichever device they want, with the highest possible quality imaging all for less than the cost of one meal per month?

    22. Re:Whiners... by hedwards · · Score: 2

      In the streaming space they're competing with Amazon, Hulu and Crackle. Crackle is interesting because it's owned by Sony and is completely free to the viewer. I think the commercials are pretty minimal as well.

      In the disc space they're competing with Blockbuster that's pretty competitive with them right now. Especially after the price hikes. Previously the streaming and pricing gave Netflix a significant advantage.

    23. Re:Whiners... by FreonTrip · · Score: 4, Insightful

      Compared to digital cable that would still be a cost savings. How warped is that?

    24. Re:Whiners... by timeOday · · Score: 1
      That's the problem. The IP owners are stuck in the mindset of, "all we have to do with this new technology is share enough of the benefit with customers to make it a tiny bit better than our previous offering..."

      That approach wasn't super-successful for the music industry.

    25. Re:Whiners... by Hatta · · Score: 1

      I only have so much time for TV. No matter what service I choose I'm not watching more than 2 hours a night, more like 1 hour on average. I might watch a slightly better program with that time, but I wouldn't feel good paying more for it if I was happy with what I had before.

      Increasing the selection should bring in a wider range of viewers. More viewers means more revenue to pay for the increased license fees. Why should existing viewers have to offset increased license fees then?

      --
      Give me Classic Slashdot or give me death!
    26. Re:Whiners... by Bengie · · Score: 1

      " and there's been no promises of increased selection either"

      They did say they wanted to widen their streaming movie selection, but I guess that's not the same as increasing it.

    27. Re:Whiners... by jackchance · · Score: 1

      My "cable" company (if you consider AT&T U-verse cable; it's close enough) wanted $120+. So now it's $50-60/mo on internet plus $16/mo for Netflix, $8/mo for Hulu Plus, and I can still buy $96 worth of TV off Amazon or iTMS and still break even!

      Absolutely!!!

      The truth is, i think Netflix wants people to cancel their DVD subscriptions and move to an all streaming model.

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      1 1 2 3 5 8 13 21 34 55 89 144 233 377 610 987 1597 2584 4181 6765
    28. Re:Whiners... by Bobfrankly1 · · Score: 1

      How do you think they're going to get licensing for more movies (especially new releases) without raising more money to pay increased licensing fees?

      By paying license fees per view, and not per program. If netflix expands their selection, I'm not watching any more than I ever did. What sense does it make for me to pay more to have access to programs I don't watch?

      This theory really falls apart under scrutiny. Charging on a "per view" basis would open Netflix up to all measures of financial uncertainty, and would likely bankrupt them in short order. In order for Netflix to license on a "per view" basis, they would have to have to alter their plans to charge per view to counter the license fees. Imagine the uproar they would get over that.

      Continuing on, if Netflix expands their selection, you're not watching any *more* then you ever did, you're simply watching the new stuff that they expanded their streaming catalog to include. The same as you have been as long as you've been a Netflix customer.

      Discussing the price hike on streaming is really a moot point anyway, as Netflix's streaming only plan didn't change in price, they changed the price for DVDs by mail.

    29. Re:Whiners... by Ihmhi · · Score: 1

      The fact that Netflix has been able to get along as far as it has without raising their prices is a testament to their ingenuity IMO. They're probably being hindered by the studios in every conceivable way that isn't outright malicious or evil and they're still chugging along.

    30. Re:Whiners... by pizzach · · Score: 1

      Netflix shows proof of another concept that people like to gloss over: sometimes when you buy a movie all you want to pay for is the movie. The extras do not come free and add no real value in most cases. Downloaded movies (legal or not) is the only place you can get the movie in great quality with no excess crap. It does not cost $10 extra dollars a movie to encode it at a higher bitrate with a higher resolution.

      --
      Once you start despising the jerks, you become one.
    31. Re:Whiners... by ckaminski · · Score: 1

      I don't think so. ISPs are going to start charging Netflix for the backhaul soon enough. That is a big part of their price increase, I think.

    32. Re:Whiners... by Jeremi · · Score: 1

      Crackle is interesting because it's owned by Sony and is completely free to the viewer. I think the commercials are pretty minimal as well.

      I watched one movie on Crackle, just to see what it was like, and every 15(?) minutes or so, my movie got interrupted, without any regard for whether it was the middle of a scene or not. Each time the same video-game ad was replayed. It was actually an interesting ad, but by the third sudden interruption I was about ready to stop watching and never come back. I think I prefer to pay a monthly fee than to put up with that sort of nonsense.

      --


      I don't care if it's 90,000 hectares. That lake was not my doing.
    33. Re:Whiners... by Duradin · · Score: 1

      Considering the audience here, they already get all of that for free, so yes.

    34. Re:Whiners... by msauve · · Score: 1

      I don't accept that you're an average Netflix viewer. As I said, with greater and better choice, it can be expected that, on average, Netflix viewers will stream more content, which costs more. Conversely, with more revenue, Netflix can negotiate better/more choice of streaming content.

      If it doesn't work for you, just stop your subscription. Problem solved. I don't have a problem paying the cost of a single DVD for a month of their DVD and streaming service. As the summary asked, where is there a better deal?

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    35. Re:Whiners... by Aqualung812 · · Score: 2

      I didn't complain about the price hike, I thought it was fair. I complained about Netflix calling a 60% hike a price cut. THAT was the bullshit move to me.

      Said better: http://www.youtube.com/watch?v=kfdpcrOgUp4

      --
      Grammer Nazis - I mod you "troll" unless you actually add something on-topic. Yes, I know I have mispellings in my sig.
    36. Re:Whiners... by sixsixtysix · · Score: 1

      netflix already pays for their own server bandwidth. so sick of the streaming companies getting blamed for the isps' customers' bandwidth usage. about all they could do is try to extort money from netflix.

      --
      ...
    37. Re:Whiners... by Grizzley9 · · Score: 1

      My "cable" company (if you consider AT&T U-verse cable; it's close enough) wanted $120+ a month to watch what I wanted and DVR it. Corrupt video? Schedule get screwed up? Local network happen to be out? I'd be screwed. This was on top of $50-$60/mo just for internet. So now it's $50-60/mo on internet plus $16/mo for Netflix, $8/mo for Hulu Plus, and I can still buy $96 worth of TV off Amazon or iTMS and still break even!

      Of course I'm sure the internet providers (who also provide TV) will start getting bitchy when people start dropping their service for cheaper options over their existing network connection. But their service is crappy and their prices are outrageous.

      Save your $8/mo for Hulu Plus and connect your laptop to your tv. IF you don't have one and don't want that hassle (like me) of that or a HTPC, head over to www.PlayOn.tv. With it you can stream all net video, including Hulu and ESPN3, to your TV or iPhone (flash video sent to iPhone even over 3G!!) through numerous devices that support DNLA (many BR players do these days as well as game consoles or net connected TV's). It costs money (free trial) but you get much more than Hulu Plus and it has numerous other services it can stream. /end commercial

      That's what we use and I love the service and it's wife friendly (main selling point).

    38. Re:Whiners... by sixsixtysix · · Score: 1

      In the disc space they're competing with Blockbuster that's pretty competitive with them right now.

      probably moreso with red box at this point.

      --
      ...
    39. Re:Whiners... by fnord242 · · Score: 1

      How about FIRST improving their offering,

      Netflix thinks they did that with the recent user interface "upgrade".

    40. Re:Whiners... by EdIII · · Score: 4, Insightful

      I know people paying much more for much less.

      Take any major cable provider. They charge per digital box, which is why you can't just hook up any TV anymore and get the premium channels, and then each box has its own charge for the premium packages.

      So you get:

      1) Advertisements. Way too many, way too frequent, and even channel surfing exposes you to the infection that is advertisements.
      2) In-media Advertisements. Saw The Matrix for about 5 minutes on AMC a few days ago at a friends place. Was absolutely fascinated that people put up with that shit. There was an upper left advertisement for something. Breaking Bad logo and next play time in the lower right. AMC logo prominently displayed in the lower left. At least 10% of the entire movie taken up with NOT THE MOVIE.
      3) High charges for channel packages including shit you don't ever want to watch.
      4) Per box charges.
      5) Hidden regulatory fees.
      6) Pay per view and movie rentals where I get the * privileged* status of paying over $5 to rent a movie for the next 24 hours.

      Riiiiigggggghhhhtttt

      Netflix.

      1) Still only $20.
      2) Unlimited 2 DVDs as many times as I can get it.
      3) Streaming options that are fairly good and getting better.
      4) NO ADVERTISEMENTS.
      5) NO ADVERTISEMENTS.
      6) They just added Star Trek TNG, Voyager, and Enterprise. Check again. They are adding a ton of TV shows.
      7) Starz play. That gets you access to some interesting movies streaming only available via shipping otherwise.

      On the whole, Netflix is a great deal. Even if it goes to $40 bucks a month, you still have to pay far more than that for all the aforementioned bullshit in addition to the Internet charges from your ISP.

      Competition?

      Blockbuster. BWAHAHAHAHAHAHHAAHAHAHAHAHAHHAHAHAH!!!!!!!!!!!!!!!!!!!

      Anybody even look at it yet? Those executives must be on crack. They are still trying to charge $3 and over for streaming movies and will "sell" you protected movie content that you "own". Seriously? Who is left that is still falling for that bullshit? If you have a DRMd file on some device it is only owned by you as long as the authentication servers stay up in their data centers and are still operating. How many have gone down and fucked all the customers?

      Redbox is not out with its service yet.

      Websites for the actual content producers are full of advertisements and bullshit too. Not much better.

      The Big Media ISP cooperatives? They are trying to offer streaming and purchase services, but again, at $5 per movie.

      Look at Dish Network. Sure, I can see a movie still in theaters, but they all cost more than $5 for 24 hours.

      There is NO competition to Netflix at all and they know it.

      $20 bucks? Wow. There are some really entitled and bitchy people out there that cannot see the big picture.

    41. Re:Whiners... by tompaulco · · Score: 1

      What sense does it make for me to pay more to have access to programs I don't watch?
      I think the netflix movers and shakers have been spending too much time with the cable movers and shakers.

      --
      If you are not allowed to question your government then the government has answered your question.
    42. Re:Whiners... by sqrt(2) · · Score: 1

      I bought a redbox DVD recently and it was a pretty terrible experience. The DVD wasn't a normal copy, it was some crippled "rental" version that had 15 minutes of unskippable ads. Not just previews, ADS, for video games and online services. Trying to skip through them gave me an infuriating "Not permitted" message.

      Once again, the studios take a good thing and ruin it by trying to make an extra buck. I feel no guilt from torrenting because they constantly pull shit like that. Just give me the content I want at a fair price in the manner I want it delivered to me. Until they do that I'm happy to take it for free on my own terms.

      --
      If you build it, nerds will come. Soylentnews.org
    43. Re:Whiners... by sixsixtysix · · Score: 1

      the problem is, they'd still think they deserve $20+ for that file. digital logistics are so much cheaper that the physical world of packaging/shipping/running a brick-n-mortar retailer, they're going to have to have much lower prices to reflect that. i'm sorry, but if they want me to buy a downloadable movie, it'll have to be like $1-2 for older stuff, maybe $5-7 for new releases. that is, of course, only if said files are drm-free, re-sellable, lendable, and up to current home theater standards (1080p being the current, not some 5-10mbps 720p stream).

      --
      ...
    44. Re:Whiners... by tompaulco · · Score: 1

      I've already decreased my cost of consuming lattes to zero, so I am unable to forego any more in order to pay the extra netflix price. Oh wait, I don't have netflix because they were too expensive (before the price hike). I just wanted to comment on what sounded like a particularly ignorant comment from a corporate bigwig. Apparently they think all of their customers are upper middle class soccer moms who have enough money to go buying expensive fru-fru drinks at Starbucks. No, that's just you bigwigs that can afford that kind of thing. The rest of us are struggling to keep up with inflation (even though the government says there isn't any).

      --
      If you are not allowed to question your government then the government has answered your question.
    45. Re:Whiners... by sixsixtysix · · Score: 1

      yuck! sorry to hear that. it won't be long until those are on the retail discs, too, just like the skippable ones used to be rare, then, after gaining rental share, moved on to the consumer space.

      --
      ...
    46. Re:Whiners... by Dahamma · · Score: 1

      Except I can almost never watch what I want on Netflix streaming. And in fact by contract (see "HBO window") almost nothing airing on HBO is available on Netflix...

    47. Re:Whiners... by mattack2 · · Score: 1

      Take any major cable provider. They charge per digital box, which is why you can't just hook up any TV anymore and get the premium channels

      What are you talking about? It's been MANY years (over a decade) since you could hook up a TV just to the cable *and get premium channels*. Long ago, I had HBO (as a paid subscriber), and got it with no box, on a regular analog cable channel. It was filtered outside the home.

      Now, if you're referring to extended basic (not premium), those were mostly available until most cable companies moved most channels off of analog. (Note, this transition is UNRELATED to the OTA analog->digital transition, though unfortunately cable companies purposely tried to confuse people that they were related.)

      You can still of course get CableCard devices (Tivos, some TVs, Ceton card, etc.), and CableCards are way less than paying for an extra box... but even using a device with a cablecard is more than just plugging the cable into the device (except for clear QAM channels.)

    48. Re:Whiners... by Malc · · Score: 1

      Instead of raising prices and locking down selections and distribution channels they should be lowering prices, making things more reasonable, enticing people who haven't been paying to go back to legitimate channels. Release movies on Netflix and DVD at the same time, open up their entire back catalogue, make it available wherever and whenever the user wants.

      I don't think Hollywood gave them that choice. To offer a flat monthly fee, they weren't allowed to match retail release dates. Maybe the removing the content at times is related to the HBO black-out window where they get exclusive rights. Gotta love Hollywood and they way they try to control the market. If you want something streamed on the day of retail release, you'll need to use another service like RoxioNow. There's lots of choices out there, which is why Netflix is so powerless on the licensing fees, and that's the ecosystem that Hollywood is encouraging so that they keep control (or *think* they keep control)

    49. Re:Whiners... by mpascal · · Score: 1

      I'd like to add that Netflix has thousands of classic and foreign movies that I never got to watch on cable TV at any price. I couldn't care less about new Hollywood releases. They can delay them for 3 years for all I care.

    50. Re:Whiners... by mattack2 · · Score: 1

      Though if you rent the DVDs/BluRays, you get whatever Netflix chooses to buy, not whatever they can get the rights to stream... Because of the First Sale Doctrine.

    51. Re:Whiners... by mpascal · · Score: 1

      I don't like pay per view. That's why I never used Amazon (who is coming up with their own unlimited streaming) and iTunes. Just because I started streaming a movie it doesn't mean I watched it. 4 out of 5 times I fell asleep in the first half hour. It may 3-4 tries and several days till I actually watch the whole thing.

    52. Re:Whiners... by Cylix · · Score: 1

      Redbox dvd rental is actually cheaper and I get more dvds per dollar. (assuming I remember to return them)

      I had the one dvd rental plan and looking over my history the most I was able to achieve in a single month were four movies. It ranged between 3-4 even returning the next day. I simply moved to the streaming only plan and I can get my rental fix from various redbox locations. It's not the most convenient for some and they don't service all areas. Still, if it's available it's a better service for those who don't mind to pick up. Since I can preview what is available at a location and then reserve the title it provides a pretty good happy medium.

      I also want to give a quick alternative shout out to my little Roku box. It has my prime account for crappy movies + unobx, crackle and a few other premium channels. There are also many various channels which provide a bit more entertainment.

      --
      "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
    53. Re:Whiners... by Rob+the+Bold · · Score: 2

      $20 bucks? Wow. There are some really entitled and bitchy people out there that cannot see the big picture.

      So, if a person complains about paying the "$20 bucks" (sic) that Netflix says it has to have, then the customer is the one acting entitled? It seems like the definition of "entitled" in this case means "having the temerity to decide what a product is worth to oneself".

      So someone like me, who doesn't get cable TV, Netflix, etc. because I think they're all too expensive . . . I guess I'm the most entitled, bitchy person on earth. (No, I'm not Area Man. I've got an antenna and a TV so the wife can watch her stories.

      --
      I am not a crackpot.
    54. Re:Whiners... by MobileTatsu-NJG · · Score: 1

      ...my movie got interrupted, without any regard for whether it was the middle of a scene or not. Each time the same video-game ad was replayed.

      Ugh. I had this happen once when I watched Groundhog Day on Hulu...

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    55. Re:Whiners... by Rob+the+Bold · · Score: 1

      I don't accept that you're an average Netflix viewer. As I said, with greater and better choice, it can be expected that, on average, Netflix viewers will stream more content, which costs more. Conversely, with more revenue, Netflix can negotiate better/more choice of streaming content. If it doesn't work for you, just stop your subscription. Problem solved. I don't have a problem paying the cost of a single DVD for a month of their DVD and streaming service. As the summary asked, where is there a better deal?

      I guess Netflix is making that bet. I guess we'll also see if it's a good wager.

      --
      I am not a crackpot.
    56. Re:Whiners... by Rob+the+Bold · · Score: 1

      Still a better deal than cable.

      But not a better deal than "none of the above". That option gives me more time to argue important stuff like streaming video pricing with my virtual friends on Slashdot.

      "None of the above" also helps keep the in-laws away, since they are very serious about their TV.

      --
      I am not a crackpot.
    57. Re:Whiners... by justinrchapman · · Score: 2

      My subscription to http://thepiratebay.org/ costs 0 dollars. I still think NetFlix is a ripoff.

    58. Re:Whiners... by aztracker1 · · Score: 1

      Yeah, and I seem to remember blockbuster being quite a bit more than that.. it's only because of netflix that blockbuster is even competitive today.

      --
      Michael J. Ryan - tracker1.info
    59. Re:Whiners... by aztracker1 · · Score: 1

      So, you obviously don't go out to eat, since it's way overpriced compared to making it yourself... Or heaven forbid a few drinks out, 500% markup or more. Sorry, I spend more than that on lunch at least once a week.. not every day.. but $16 isn't so bad.

      --
      Michael J. Ryan - tracker1.info
    60. Re:Whiners... by Joe+Tie. · · Score: 1

      I don't accept that you're an average Netflix viewer.
       
      Based on gut reaction rather than data. You might be right, you might not, but that seems like a bad basis to judge anything on.

      --
      Everything will be taken away from you.
    61. Re:Whiners... by Antisyzygy · · Score: 1

      Im not sure why you think that media companies should offer more and better service for less. Thats pretty much the same opinion that companies are increasingly taking over the years with their employees, forcing two people per family to work 60 hour weeks for what they would have made in the 1970's with one of them working 40. So, more for less is not always the best idea. I would say that watching whatever movies you want should cost at least as much as the internet connection you need to stream them since movies are a luxury and the internet these days is more of a necessity.

      --
      That brings me to an interesting point, / . is just "the ramblings of socially-inept, technology-literate news-mongers".
    62. Re:Whiners... by Antisyzygy · · Score: 1

      Well, it generally is released quicker and there are literally no advertisements? Even HBO has a little icon that bothers you everyone once and awhile, then between shows you have to watch a bunch of useless crap.

      --
      That brings me to an interesting point, / . is just "the ramblings of socially-inept, technology-literate news-mongers".
    63. Re:Whiners... by spammeister · · Score: 1

      Didn't Blockbuster kind of file for bankruptcy recently?

      --
      I tried to think of a good sig, and this wasn't it.
    64. Re:Whiners... by sqrt(2) · · Score: 2

      I think workers are squeezed to work harder and longer so that managers and executives can take more and more pay while doing less. Look at income inequality, it is as high as ever and gets worse every year. People aren't working harder because they have to, they are working harder for less to enrich the elite. It's clearly the studios and the producers side that needs to get used to doing more for less, the working class has been pushed hard enough, it's time the pendulum swings back the other direction to restore some sanity and fairness to the system.

      --
      If you build it, nerds will come. Soylentnews.org
    65. Re:Whiners... by sqrt(2) · · Score: 1

      I generally make my own food, or buy from local shops, because I prefer to. Since I can't make my own wine, it takes too much land and labor, I buy it--but the price is reasonable from local sellers. $16 would be very cheap for the service I described, it could even be higher. The point I was making was that they'll never deliver that service, for ANY price, and if they were to deliver such a service they would think they deserved hundreds of dollars a month for it.

      The point is, studios don't get it. They've been overpaid for years, and the gravy train is over. They need to get used to make a modest profit, and actually competing. Bloated executive salaries have to disappear, and the middlemen who grew fat on the previous business model must be culled.

      --
      If you build it, nerds will come. Soylentnews.org
    66. Re:Whiners... by Defenestrar · · Score: 1

      The selection is rather limited however. If you were to do a cost per library analysis there's not much cheaper than Netflix anywhere. It really depends on what you're going for.

      PS - besides, I have a feeling that Redbox's business model counts heavily on people forgetting to bring the discs back (or delay a day or two for convenience). I mean I know that's how I give extra support the local public library ;)

      (just kidding - it drives me way to crazy when I can't get a book due to it's delayed arrival to do that to anybody else).

    67. Re:Whiners... by simmonsjeffreya · · Score: 1

      CableCards actually end up costing more than a standard high def cable box, at least from my experiences with Time Warner and Verizon FiOS. Sure, the card costs $1/month less, but you have to pay to have it installed. I don't know of any large cable company that will let you install a CableCard yourself, despite the fact you can easily do it yourself. They just want you to pay the "tax" to not use one of their boxes. Anyways, I used to have a TiVo HD. It cost $13.67/month back then, with a 3 year prepaid plan. Add the $3.99/month* for the CableCard. Now the $105* it cost to install the card (more than I paid for the TiVo HD.) Say the card lasts 3 years, then dies, that's $2.92/month*. When the card dies, you pay another $105* to have them come and replace it, which is exactly what happened to me. So that ends up being roughly $20.58/month* to use a "cheaper" CableCard. Compare this to Verizon's regular HD DVR. It's $15.99/month*. Then compare it to the Multi-Room DVR, which you can get 6-12 months free, then it's $19.99/month*. This averages out to $13.32-$16.66/month* for the same 3 years, and the whole house can use it as if the DVR were in that room. In the end, the CableCard option costs you more, unfortunately. I fully expect a reply stating "well, build your own HTPC with CableCard reader." Sure, that's only a few thousand dollars, and then you're STILL paying that CableCard rental fee and install fee of $6.91/month* not including the hardware costs. If you build a $2,000 system, and it lasts 5 years, you're now talking $40.24/month*. Then consider, what portion of the population can actually build their own HTPC? Not a very large percentage, I'd guess less than 0.001%. The point of this post is that no matter what, you ARE getting screwed by the cable company. The fact that your money may be sent to TiVo, or random hardware manufacturers doesn't mean it's not still costing you something/month. Just a bit of insight from someone who did all this research before deciding to just go with a FiOS Multi-Room DVR after my TiVo HD died and they wouldn't warranty replace it. * All prices in this post are Verizon FiOS prices. Time Warner Cable was slightly cheaper, with all prices being the same, except the CableCard install was $75 instead of $105.

    68. Re:Whiners... by simmonsjeffreya · · Score: 1

      CableCards actually end up costing more than a standard high def cable box, at least from my experiences with Time Warner and Verizon FiOS. Sure, the card costs $1/month less, but you have to pay to have it installed. I don't know of any large cable company that will let you install a CableCard yourself, despite the fact you can easily do it yourself. They just want you to pay the "tax" to not use one of their boxes.

      Anyways, I used to have a TiVo HD. It cost $13.67/month back then, with a 3 year prepaid plan. Add the $3.99/month* for the CableCard. Now the $105* it cost to install the card (more than I paid for the TiVo HD.) Say the card lasts 3 years, then dies, that's $2.92/month*. When the card dies, you pay another $105* to have them come and replace it, which is exactly what happened to me. So that ends up being roughly $20.58/month* to use a "cheaper" CableCard.

      Compare this to Verizon's regular HD DVR. It's $15.99/month*. Then compare it to the Multi-Room DVR, which you can get 6-12 months free, then it's $19.99/month*. This averages out to $13.32-$16.66/month* for the same 3 years, and the whole house can use it as if the DVR were in that room. In the end, the CableCard option costs you more, unfortunately.

      I fully expect a reply stating "well, build your own HTPC with CableCard reader." Sure, that's only a few thousand dollars, and then you're STILL paying that CableCard rental fee and install fee of $6.91/month* not including the hardware costs. If you build a $2,000 system, and it lasts 5 years, you're now talking $40.24/month*. Then consider, what portion of the population can actually build their own HTPC? Not a very large percentage, I'd guess less than 0.001%.

      The point of this post is that no matter what, you ARE getting screwed by the cable company. The fact that your money may be sent to TiVo, or random hardware manufacturers doesn't mean it's not still costing you something/month. Just a bit of insight from someone who did all this research before deciding to just go with a FiOS Multi-Room DVR after my TiVo HD died and they wouldn't warranty replace it.

      * All prices in this post are Verizon FiOS prices. Time Warner Cable was slightly cheaper, with all prices being the same, except the CableCard install was $75 instead of $105.

    69. Re:Whiners... by drinkypoo · · Score: 1

      I generally make my own food, or buy from local shops, because I prefer to. Since I can't make my own wine, it takes too much land and labor, I buy it--but the price is reasonable from local sellers.

      Or you could buy grapes and make your own wine, which would save you money; but you would rapidly find out that it's not as easy as you seem to think it is. We are lucky in that we have a Grocery Outlet with a good wine selection; the owner appears to be an alcoholic (he has the look about him; my father is one as well and I know a little something about it) and I believe I've been told he actually bought out an entire wine warehouse.

      The point I was making was that they'll never deliver that service, for ANY price, and if they were to deliver such a service they would think they deserved hundreds of dollars a month for it.

      Studios want to sell you the movie a la carte so that you will be compelled to finish watching it (as you paid for it) and then your brain will attempt to justify the time you spent watching it by convincing you that it wasn't really that bad, because only an idiot would compound the waste of the money by sitting through the whole thing. Therefore they get more money AND you will say nicer things about their media than you would otherwise ("I didn't like this and this but I liked this" is far superior to "I couldn't even finish watching that tripe", which was my reaction to SW Ep.III for example.)

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    70. Re:Whiners... by drinkypoo · · Score: 1

      Especially with rental DVD, I hardly try to watch them without ripping any more, because what looks like a trivial scratch frequently turns out to be a serious error that will actually abort playback. You can also try using XBMC, which has an option to skip annoying PGCs, and sometimes it even works. Of course, very very new movies are sometimes unrippable for a time, but I rarely get anything so new.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    71. Re:Whiners... by Tekfactory · · Score: 1

      Amazon has a service with a limited catalog, but often stuff I missed at the theaters.

      Cost for a popular movie in HD is $4.99, same movie in Standard Def is $3.99, less popular movies are $2.99, $1.99 and sometimes even $.99

      They often have Weekend Movie sales where they knock off $1 or more from the rental price. Comes up on my Tivo as $.99 movie sale or $1.99 movie sale.

      As part of Amazon Prime you get a smaller streaming catalog included with the service, mostly TV shows. I already pay for the service to get the 'free' shipping, may as well get the movies and TV shows.

      Tivo also offers me Hulu now, but I'm not sold on its content or subscription model.

    72. Re:Whiners... by hal2814 · · Score: 1

      I don't know about everyone else, but on Sept 1 I'm cancelling Netflix and trying Hulu+ for a month. I'm not willing to pay $15/month so we'd be going streaming-only on Netflix if we stayed. At the streaming-only price, Hulu+ offers a comparable service. The immediate pro I can see to moving to Hulu+ is that I can watch this season's TV shows. The immediate con is that the overall library is much smaller, especially when it comes to movies. I'm not sure how it will pan out and I'm not sure if I'll stay with Hulu+, go back to Netflix, or do something else entirely. But I do know that the nature of the new Netflix pricing plan has me looking at new services and in the streaming-only arena they are not alone.

    73. Re:Whiners... by fluffernutter · · Score: 1

      Yup that is what I use. If people don't want to walk the 20 extra steps to the grocery store they're going to pay a premium for convienence.. That's the way it works. IN my mind Red Box is pretty damn convienent enough for the price.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    74. Re:Whiners... by nine-times · · Score: 1

      I don't know their licensing deals, but increased volume probably means increased licensing fees.

    75. Re:Whiners... by Coren22 · · Score: 1

      So you are saying that Netflix will then have to pay for:

      Their ISP connection
      All the servers they host at other ISP locations to increase the speed
      AND the backhaul that they are already paying for by having an internet connection?

      And I will have to pay for my ISP, and Netflix to receive this service, what a bargain I don't have to pay those backhaul prices too.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    76. Re:Whiners... by rgviza · · Score: 1

      Yea.... but... I'd say roughly 85% of the movies we (my family) want to watch are only available on DVD, AND only half the shows for a given series, in a given season, are streaming (Spartacus as a prime example, as of last month, only the first half of either season is on there). F that... If you are going to do a streaming service, do it right for fuck's sake. Having half the content only on DVD is an attempt to get you to buy both types of subscription.

      We don't plan ahead to watch movies, we get home from shopping or something and want to watch something. Then we start searching for movies, and it takes half an hour to find something that is actually streaming? Gay...

      I'm cancelling for sure. I was barely satisfied to begin with. I had a HD DVR put in, got starz and show time, and the total cost additional to what we already had? >drumroll< $18. We have about everything on netflix and then some and we can watch it any time we want without dealing with mailing dvds around.

      Netflix streaming would be great if it wasn't so half-assed (in terms of content, the streaming technology works flawlessly)

      --
      Don't kid yourself. It's the size of the regexp AND how you use it that counts.
    77. Re:Whiners... by omnichad · · Score: 1

      You're right - 3-4 movies a month isn't a great deal. But their back catalog is second-to-none. I don't have any idea where else I can rent obscure Canadian TV shows, recent movies on Blu-Ray, and discover indie films other than Netflix. The next-best deal is to actually buy most of those titles online.
       
      If you only watch new releases, or don't care what your selection is, Netflix DVD rental is relatively expensive. I'd be interested in seeing a per-rental pricing for by-mail DVD rental. Then I could leverage the lower prices at Redbox and still get the more obscure titles easily.

    78. Re:Whiners... by Whorhay · · Score: 1

      Your theory is just as flimsy as Hatta's because we don't know how many hours of streaming they are doing in any given time frame. And we also don't know what the current price is for the licensing whether it's per movie or studio. The only known values for us are the subscription fees and possibly Netflix's annual revenues.

      It could go either way but there is no reason that Netflix shouldn't be able to figure out an average for what the normal consumer uses and base their negotiations with the studios on that.

      My only personal complaints so far with Netflix has been that the streaming catalog is pretty restricted, and even their DvD selection is often missing movies that I would expect them to have. And the quality of the Streamed content is generally medium to low for me.

    79. Re:Whiners... by omnichad · · Score: 1

      They just need to build out their infrastructure enough that they can set up peering agreements. They have enough customers - it makes sense.

    80. Re:Whiners... by BLKMGK · · Score: 1

      Eac3to for BD using AnyDVDHD and then some work to compress. Other options too but yeah BD isn't an issue unless you want the menus and other crud. If you want just the movie you're set.

      --
      Build it, Drive it, Improve it! Hybridz.org
    81. Re:Whiners... by BLKMGK · · Score: 1

      You'll get to see those new releases only while a new subscriber. Once you've been using the service awhile you'll suddenly find that new releases are "long wait" and it can be months before they are available. I've also noticed that despite my preference being BD they often add movies as DVD to my queue and sometimes swap them from BD to DVD if I don't pay attention....

      --
      Build it, Drive it, Improve it! Hybridz.org
    82. Re:Whiners... by jackchance · · Score: 1

      The whole netflix (and hulu, and every other streaming service) party will come crashing down once ISPs start charging per MB.
      It will be the revival of the sneakernet!!

      --
      1 1 2 3 5 8 13 21 34 55 89 144 233 377 610 987 1597 2584 4181 6765
    83. Re:Whiners... by msauve · · Score: 1

      I've been subscribing for a year. Rango was in my mailbox on the DVD release date (last Friday). I'm pretty sure they send them "first come, first served," I added it to my queue before it was in theatrical release.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    84. Re:Whiners... by omnichad · · Score: 1

      My electricity and water are that way too. I have inefficient appliances, and I still come out OK. per-MB usage is fine as long as it's a REASONABLE rate. The artificial caps we're seeing now is to avoid building out much-needed infrastructure. They thought that once everyone had 1Mbps or more, that the demand for true broadband would dwindle. It takes more than just 24/7 access today to stay current.

    85. Re:Whiners... by mattack2 · · Score: 1

      CableCards actually end up costing more than a standard high def cable box, at least from my experiences with Time Warner and Verizon FiOS. Sure, the card costs $1/month less, but you have to pay to have it installed. I don't know of any large cable company that will let you install a CableCard yourself, despite the fact you can easily do it yourself. They just want you to pay the "tax" to not use one of their boxes.

      It is now an FCC rule that you have to be able to get the cablecard installed yourself.

      I'm actually amazed that it's only $1 less for you. For most people, the first cablecard is "free", in that it's included in your digital cable subscription (essentially instead of a non-DVR cable box).

      Then with a lifetime subscription, a Tivo can be CHEAPER than a cable supplied box over the course of a couple of years (and you can get features like transfer to computer, which works for most people, *especially* FiOS people where apparently nothing is copy protected, and wishlists, etc.. that regular DVRs don't have).

      No, I don't work there, and having lifetime can be a gamble if the Tivo dies. I actually have a dead Tivo at the moment (I think it's the power supply).. I *still* think paying lifetime is a far far better choice, and I wouldn't pay a monthly fee ANYWHERE near the current monthly rates, even being a huge Tivo fan.

    86. Re:Whiners... by BLKMGK · · Score: 1

      Rango appears to be an exception, I too got it quickly. However I have about 4 others in the recent past that went for quite awhile as "long wait" and only recently cleared. In more than one case I simply went to RedBox and got the movie. If you do a bit of googling you can find that this behavior is documented with NetFlix and has even been written about here on Slashdot.

      --
      Build it, Drive it, Improve it! Hybridz.org
    87. Re:Whiners... by EdIII · · Score: 1

      Well we are also talking about streaming here I think. That is the main gripe for most people is that just to get a streaming level account you have to pay so much more.

      To be honest, I don't even really get all that many Netflix DVDs in the mail anymore. There is so much content on streaming and they keep adding more. I have over 200 in my Instant List and I am surprised at how many movies are actually pretty good. At first glance you might not invest in getting it shipped, but streaming is instant.

      As for some of the other services that are available, I have a Western Digital Live TV Plus, the network performance is just lacking. They are clearly not set up with a CDN.

      As for Redbox itself, it is not competition to Netflix in terms of streaming right now, but that is not to say I don't use it or that it is competition to Netflix in general. There are at least two at every grocery store I go into and I check to see if there is something I do want to watch. Since I tend to buy groceries more often and cook, I pass by a Redbox quite often.

    88. Re:Whiners... by EdIII · · Score: 1

      I think you took that completely the wrong way.

      I was talking about people that were paying $14.98 right now and will paying an extra $5 a month on their next billing cycle. If you don't have Netflix, than you are not party to the argument.

      As for as having the temerity to complain, than I stand by that statement. People that do have Netflix have simply got used to how cheap it really was and have not done a cost comparison with all the the other options available to them. If you just bitch and whine without even doing a cost comparison, you are not seeing that Netflix was already like getting a cheeseburger for 10c and now it is 15c. Everywhere else it is 99c. That is actually fairly accurate. Average customers have more than one digital converter box and with Internet in the package, because it is the only way to get it cheaper, you are already at $100 approx. I pay $30 for Internet because I am smart enough to understand bandwidth and what I actually need, and I pay $20 for Netflix now. That's $50.

      So I get Internet for work and play, and Netflix, all for $50.

      If you can't do the comparison and the math and just want to bitch and complain, then yes, you are acting like an entitled ignorant whiner.

      If you don't have any of that, that is your choice and does not speak negatively of you at all, nor should my comment have been construed as a judgment against your character. You simply misunderstood what I was trying to say, but I will apologize to you nonetheless.

    89. Re:Whiners... by msauve · · Score: 1

      Right. Rango is an exception.

      I've got "The Adjustment Bureau" coming to me tomorrow. It was released yesterday.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    90. Re:Whiners... by EdIII · · Score: 1

      You are using a computer. For mobile, I guess you are right. You are stuck using Silverlight which is bullshit.

      However, I am using a Netflix enabled device, and I am not trying to capture the content. Why would I? It is available for streaming. If I really like a movie I will purchase it, at a good price, and remove all protections and add it to my library.

      The competition cannot possibly beat Netflix. 40% of it's content is advertisements, which are not only worthless, but just intellectually painful to even light exposure. So take 40% of the top right away. Then add all the other bullshit, syndicated reruns, and you will find that TV is just a collection of a bunch of channels which is kind of heavy on the reality TV side of things. Most of it do you really want to watch? Of course not.

      Netflix STILL even offers up a lot of the TV shows for streaming! :)

      I have a real hard time understanding why Netflix at 25-30% of the price is beaten in quality and availability when 90% of what is on TV is crap, and laden with so much on-screen advertisements it makes watching the TV show or movie impossible due to the distractions.

    91. Re:Whiners... by EdIII · · Score: 1

      Yes, but you are completely dependent upon piracy and copyright infringement. If you are philosophically against the idea of *temporary* ownership of any content of ideas, I can understand, but most likely you are just a pirate that does not want to compensate anybody at all.

      How can Netflix be a ripoff?

      Ripoff:

      1. A product or service that is overpriced or of poor quality.
      2. Something, such as a film or story, that is clearly imitative of or based on something else.
      3. A theft.
      4. An act of exploitation.

      How can it be over priced, when you are compensating nobody at all, and there is no exchange? How can Netflix be stealing from you, when it delivers the services it promises to deliver by contract? How is Netflix exploiting you?

      You just want to point out, that nearly everything on TV, in theaters, and Netflix, can be had for free on public torrent trackers. Which by the way, is stupidity itself. Not only is the Pirate Bay disreputable as far as security and quality goes, because you can't trust a damn thing on there, but it is PUBLIC man. Anti-virus can only identify known threats. New malware and rootkits could easily be distributed on something popular on the Pirate Bay, and the rating system does not help when accounts can get hacked, and you can farm out good accounts for a month or two with clean stuff, then release the bad stuff.

      You want to be a pirate and not compensate anybody? You want to be completely against the idea of anything but the Public Domain? Fine.

      Dear god man, get yourself on some private trackers before you get seriously infected, if not infected already.

      Ohhhhhh, and let's not forget that going to the most popular and well known public tracker that multiple companies are grabbing IP addresses from for hundreds of thousands of lawsuits and extortion schemes, is a great idea.

    92. Re:Whiners... by justinrchapman · · Score: 1

      It was a joke....trying to be funny...... I actually use netflix and enjoy it.

  3. Re: What alternative services are there? by Anonymous Coward · · Score: 5, Funny

    The Pirate Bay.

  4. Are movies worth it? by mallyn · · Score: 3, Insightful
    I have not been to a first run movie theatre for about 3 1/2 to 4 years; I've lost count.

    I find plenty to do without going to first run movies or event renting movies.

    To be brutally frank with you, much of what comes out of 'the industry' these days have very little to keep me engaged.

    So, I take the money I save by not subscribing to movies and tv and engage in hobbies that keep me engaged and creative, such as these at http://www.allyn.com/

    --
    Most Respectfully Yours Mark Allyn Bellingham, Washington
    1. Re:Are movies worth it? by SethJohnson · · Score: 3, Informative
      Since you're being frank with me, I'll be frank right back. You are completely out of touch with contemporary cinema. There have been plenty of excellent movies released by 'the industry' and screened in Portland theaters over the past 4 years. You just aren't connected with what is going on in film these days.

      Examples:
      • Winnebago Man
      • Tree of Life
      • Exit Through the Gift Shop
      • Inside Job
      • Black Swan
      • True Grit
      • Hangover
      • King's Speech
      • Milk

      Seth

    2. Re:Are movies worth it? by dxprog · · Score: 2

      You should take up the basics of web design as one of those hobbies...

      --
      DxBlog - It's where you want to be
    3. Re:Are movies worth it? by niklask · · Score: 1

      This is all perfectly fine, for you. But why do you assume that everyone else is like you or think like you? I myself love watching movies. Not all movies, I do have my preferences. And it doesn't exclude having other hobbies as well.

    4. Re:Are movies worth it? by poetmatt · · Score: 2

      Some are documentaries, not "industry films".

      While they are great, GP is correct that the general industry has taken a nosedive in terms of quality. That is how many movies out of how many movies in those same number of years, in which these particular movies actually been well executed? How many movies over the past many years were actually good and not explicit emotional manipulation in a generally shitty movie via music tied to a scene or obvious/long drawn out plot? etc.

      I used to go to 10, 20 movies a year, maybe more at the theatres. Once I discovered the pirate bay I realized that about 1-2 movies a year were maybe worth going to the theatres. So don't just blame the movie quality, but also blame the fact that the theatres are treating people like shit. Why should we have any desire to support such an industry?

    5. Re:Are movies worth it? by blair1q · · Score: 1

      Exit Through the Gift Shop

      This is a brilliant film, if it's a real documentary.

      But it's total crap if it's a mockumentary.

    6. Re:Are movies worth it? by blair1q · · Score: 1

      Or maybe it's the other way around.

    7. Re:Are movies worth it? by Anonymous Coward · · Score: 1

      Movies have not taken a nosedive in quality. The majority of movies were always terrible. You just woke up and noticed. That said, there are still dozens of great movies worth seeing in the theater that come out every year; they just aren't usually Hollywood blockbusters.

    8. Re:Are movies worth it? by im_thatoneguy · · Score: 1

      If you can't find 10 movies a year worth seeing you just don't like movies. We're in a golden age of cinema.

      http://www.digitaldreamdoor.com/pages/movie-pages/movie_00s.html

    9. Re:Are movies worth it? by Xphile101361 · · Score: 2

      Looking at that list.... I'd rename it to be "100 movies of the 00's". The fact that it says that these are the greatest movies of the past decade... really just makes me depressed.

    10. Re:Are movies worth it? by izomiac · · Score: 1

      Any list one provides is more a matter of personal taste than anything. Personally, I tend to go to movies to see the special effects. I can find more entertaining stories in other media, but seeing millions of dollars worth of CGI is unique to the cinema. So what if the plot is trite and I get odd stares for chuckling 30 seconds before the punchline is delivered? Occasionally, the film isn't abysmal regarding technical accuracy and story, so I get a better deal than I bargained for.

    11. Re:Are movies worth it? by Sunshinerat · · Score: 1

      Just out of curiosity...
      How many of these are available on Netflix streaming today?

      --
      Load New Commander (Y/N)?
    12. Re:Are movies worth it? by Anonymous Coward · · Score: 1

      haha, you think "milk" stands on its own? take away the fact that he wants to be a sausage nuzzler and it's dull-ville, purely political bs movie.

      - farda

    13. Re:Are movies worth it? by Archangel+Michael · · Score: 4, Funny

      Of that list, I think the only one I'd consider watching is True Grit, and perhaps Black Swan. In fact, they should combine the two movies, for a perfect /. Meme movie .. "Natalie Portman in Hot (True) Grits.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    14. Re:Are movies worth it? by Rob+the+Bold · · Score: 1

      I have not been to a first run movie theatre for about 3 1/2 to 4 years; I've lost count.

      Not me. I know exactly when my kid was born.

      --
      I am not a crackpot.
    15. Re:Are movies worth it? by donweel · · Score: 1

      Out of what you just listed, there is only one entry that I have payed money and watched. But each to their own.

      --
      Many a long talk since then I have had with the man in the moon; he had my confidence on the voyage. Joshua Slocum
    16. Re:Are movies worth it? by aztracker1 · · Score: 1

      Okay, and how many crappy movies were released the years Gone with the wind, Wizard of Oz, or Citizen Cain were released? The answer, lots... the fact is there will always be a lot of crappy serial/rerun/re-rinse movies out every year... doesn't mean it's particularly worse than another point in cinema history.

      --
      Michael J. Ryan - tracker1.info
    17. Re:Are movies worth it? by Antisyzygy · · Score: 1

      Uhhh. Well, I have to say that X-men First Class, and Thor were the most recent memorable fun experiences I had at the movies. Movies inspire creativity as well. As a child I used to draw pictures for hours of original ideas after being inspired by movies/cartoons/etc.

      --
      That brings me to an interesting point, / . is just "the ramblings of socially-inept, technology-literate news-mongers".
    18. Re:Are movies worth it? by poetmatt · · Score: 1

      Reading comprehension would be good. I said at the theatre. Not "simply not worth seeing"

      http://www.digitaldreamdoor.com/pages/movie-home.html shows these magic lists for every decade, so I don't see your point here.

    19. Re:Are movies worth it? by AP31R0N · · Score: 1

      He's a snob. He thinks we are impressed by what he dislikes.

      --
      Utilizing the synergization of benchmark e-solutions to pre-workaround action items!
    20. Re:Are movies worth it? by Any+Web+Loco · · Score: 1

      That's what, 2 films a year over 4 years? Doesn't really contradict what the OP's saying when he say "much" of what's produced is dross.

    21. Re:Are movies worth it? by drinkypoo · · Score: 1

      I hated True Grit and Black Swan and Exit Through the Gift Shop would gain NOTHING by being in a theater, I'm SO glad I watched that at home. Further, the only one of those I really care about (Gift Shop) wasn't released within two hours' drive for me.

      You should realize that your list is a matter of taste, build a bridge, and get over it.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    22. Re:Are movies worth it? by kelemvor4 · · Score: 1

      WTF. He didn't say that the movies being released were crap, just that they didn't keep him engaged. Pretentious of you to think that because you think highly of the movies listed then so must everyone else.

    23. Re:Are movies worth it? by rgviza · · Score: 1

      I really hate the "blockbusters". Big budget, big stars, lots of eye candy, tons of product placement and about 5mg of worthwhile content in a pound of shit designed to do nothing more than emotional manipulation. you leave saying "wow" then think back on it and there's nothing worth remembering about the film other than how huge the special effects were.

      Crap dialog, crap plot, crap.

      --
      Don't kid yourself. It's the size of the regexp AND how you use it that counts.
    24. Re:Are movies worth it? by Ludedude · · Score: 1

      Winnebago Man FT!

      --
      Then != than you morons.
  5. Re:Frist Pots by Jeremiah+Cornelius · · Score: 1

    Rapidshare, Filesonic, Megaupload and JDownloader?

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  6. Re: What alternative services are there? by tloh · · Score: 1

    Years ago, I began using hulu to catch up on Joss Whedon's "Dollhouse" before I started using Netflix to watch other shows. They have a smaller selection of titles, but for what they do have, new episodes of current series are available usually the day after they air on the regular networks. the annoying thing with Netflix is that it seems they wait for the DVDs to be available (regardless of anything else) before they make the streams available.

    --
    Stay sentient. Don't drink bad milk.
  7. Arrrgggg!!! by chrisj_0 · · Score: 1

    nuff said :D

  8. Re:Frist Pots by MightyMartian · · Score: 1

    I hope you get a particularly nasty and painful form of cancer...

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  9. Netflix in Canada - only ever had streaming by seifried · · Score: 1

    So in Canada we've only ever had streaming for $8 a month. So what's the big deal? "Basic" cable is around $60 a month now. HBO is another $12 a month. etc.

    1. Re:Netflix in Canada - only ever had streaming by geekoid · · Score: 1

      And you get more with cable and HBO.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:Netflix in Canada - only ever had streaming by liquiddark · · Score: 1

      Not to mention in Canada the library is so limited you can watch all the good content in a couple of months and then discontinue your subscription.

  10. Just some math figures. by TehSpida · · Score: 1

    Well, this 2 part question deserves a two part answer
    If you had a $14.99 plan for 1 out at a time and unlimited internet videos You can on average turn around 1-2 dvds a week for 4-8dvd’s mailed a month And unlimited instant watch to an eh connection of movies/tv shows.
    Total: 4-8 + unlimited = $14.99 While redbox which has been Netflix’s number 1 competition for the last 6years. It’s 1 dvd for $1 with a $1 a day late fee, which means you could rent 30 dvd’s for $30 at 1 a day
    To beat Netflix you would need to rent less than 14 dvd’s a month, and with the selection of Redbox locations only being updated 4 times a month (at best) you would also need to expand your searching locations, which would bring in paying gas prices. So..
    Netflix 4 to 8 + unlimited IW = $14.99 Vs. RedBox 15dvds + (gas for driving @ least avg2-4miles both ways [4-8total, avg. gas price $4 a gallon, 30mpg car]) $.75 = $11.25 + $15 = $26.25 Which means you would actually only get roughly 7dvd’s from Redbox for the same price.

    1. Re:Just some math figures. by Bill_the_Engineer · · Score: 1

      Let's clarify your argument a little.

      Under the new plan, $8 will get you unlimited DVD per month with 1 DVD checked out a time. If you worked really hard at getting the most DVDs per month, you'd do well to get 5 DVDs a month considering round-trip time with weekend (no sunday pickup/delivery) gets you an average of 1.5 DVD/week using the following scenario (day:activity):

      0: DVD arrived and watched
      1: DVD returned in the mail
      2: DVD Netflix acknowledge receipt and send email giving estimated delivery of next DVD
      3: Next DVD in transit (You lucked up and they were able to process your outbound DVD the same day you inbound DVD was scanned).
      4: DVD arrived in the mail and watched (repeat day 0)

      If you're really lucky, the cycle would take a day less due to postal service delivering the DVD a day sooner. Thanks to sunday, you'd pretty much guaranteed that one cycle a week will take an extra day.

      I averaged a peak of 4 DVDs a month, and Netflix received the DVDs in my zipcode. Though on regular occasions I'd get a reply envelope for Netflix receiving in another state (Netflix gaming the system?).

      I'm charged $8/month regardless of how many DVDs I actually view. Considering the actual turn around time and price per effective DVD rental, I find it hard to justify the 1 DVD at a time plan getting the largest price hike. Especially if you are slow with mailing back your DVD which I assume is typical for the average Netflix subscriber.

      RedBox charges me $1/DVD and I have until 9pm the next day to return it. The vending machine that I return my DVDs is literally at the end of my street (less than half mile). Going by my experience with Netflix, I could rent the same DVDs from RedBox for $4/month which is 50% less (not to mention an extra evening to watch the movie). This is why I dropped the DVD subscription and kept the $8 streaming.

      I'm leaning towards dropping the $8 streaming if Starz Online is dropped especially considering that Sony removed their movies from the streaming library. In addition, Netflix already increased my subscription rate in January and here it is 7 months later and they announced a much higher increase in their rate.

      --
      These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
    2. Re:Just some math figures. by johnlcallaway · · Score: 1

      With NetFlix, I get to load up my queue with DVDs I actually want to watch, from the convenience of my computer. I don't have to go to the store, and hope there is something there I want to watch.

      And when I'm done with the movie, I drop it in the post box at work, and 2-3 days later have another one at home. If the one at the top of my list isn't available, they still send me something.

      I'm far more likely to be able to actually use 14 movies a month from NetFlix than from RedBox. And don't forget, if you don't take your RedBox movie back the next day, you still pay for it. So the real scenario for Redbox is to go get a movie today, take it back tomorrow, not get something, wait a couple of days, then repeat. Or spend $30 a month for 10-14 movies because you always get one when you take one back.

      No thanks, I think I'll keep NetFlix, drop to 1 movie out at a time, and get better at sending them back as soon as I watch them. That's about the same price I pay now, and I'll probably watch just as many movies.

      Plus I have over 100 movies, TV shows, and documentaries in my instant watch queue to keep me entertained. Seems every time I watch one, I end up adding 3 or 4 new ones. Sure, they are older movies. But so what, there are thousands of old movies I haven't watched that are great movies

      --
      I rarely read replies, it's my opinion and if you thought about your opinion a little more, I'm OK with that.
    3. Re:Just some math figures. by geekoid · · Score: 1

      I have gotten 3 dvds in one week.
      Often 2.

      In fact I sent Sherlock Holmes out on the 19th, got an email on the 2oth the received, got a second email on the 20th that my next choice was sent out. I won't know if I get it today until I get home.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    4. Re:Just some math figures. by Bill_the_Engineer · · Score: 1

      Glad to hear! Wonderful thing about averages, some people will get above average DVDs per month and others below average DVDs per month.

      Still I have better things to do than working to keep my DVD throughput up.

      --
      These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
  11. MPAA/RIAA licensing is important by Billly+Gates · · Score: 1

    With all that money the lawyers and lobbyist need to eat. Please somebody think about the lawyers!

    Poor schmuks.

  12. Not "why", but "how much" by markdavis · · Score: 2

    I don't really care *why* the price is almost doubling for my plan from what I was paying last year, only that it is. And like TONS of customers, I am going to drop half of the plan. The half I am choosing to drop will be the streaming. In my case, I am not worse off than before. My pricing will be about $1 less per month than when they added streaming in the first place.

    Anyway, I can understand why many people are very unhappy about it. I can also understand why it makes sense to separate the plans and have customers pay for what they use (I am not a fan of "bundling" in the first place). However, I see that for many customers, this really is a HUGE and unreasonable price jump.

    1. Re:Not "why", but "how much" by johnlcallaway · · Score: 1

      So, out of curiosity, what plan did you have? I had the streaming with 2 DVDs out at a time, and mine was only going up abut 25%. I decided to drop from 2 DVDs to 1 DVD and get better at sending them back (I usually wait until I've already watched both). I figure it will only cost me about a buck more a month, and I should still be able to watch just as many DVDs as I did before.

      --
      I rarely read replies, it's my opinion and if you thought about your opinion a little more, I'm OK with that.
    2. Re:Not "why", but "how much" by markdavis · · Score: 1

      I have/had the 1-DVD-at-a-time plan.

    3. Re:Not "why", but "how much" by johnlcallaway · · Score: 1

      Thanks for the info, I was curious

      What's funny is I don't think this is going to save them a dime. I will still get the same number of movies because I'll be sending them back as soon as I'm done watching one movie, instead of waiting until I'm done watching two movies. So their cost for me is going to remain exactly the same.

      Maybe even a little more, because my wife used to send back two movies in one mailer.

      --
      I rarely read replies, it's my opinion and if you thought about your opinion a little more, I'm OK with that.
    4. Re:Not "why", but "how much" by markdavis · · Score: 1

      Well, the speculation is that Netflix isn't trying to get more money through this, just pass on the actual increased licensing costs. Of course, nobody but Netflix really knows.

      It might very well end up costing Netflix a lot, with dropped customers, people dropping to lower plans, and slowing new growth.

  13. Yo btw! by CrackedButter · · Score: 1

    Why don't these same people complain about the federal budget as much as they have with Netflix?

    1. Re:Yo btw! by geekoid · · Score: 1

      Because the federal budget isn't as bad as the screaming nonsense panic mongers in the news would have you believe.

      There are 'News reporters' going after economic experts and calling them wrong. Just because the exerts experience and data driven statement is different then the news persons opinion.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:Yo btw! by CrackedButter · · Score: 1

      Btw, I knew the answer, I just wanted to point out how self-serving people are. $6 is like £3x12= £36 over here, (price of a DVD box set or 10 Starbuck's sandwiches in a YEAR!) and people are justifying the river they are crying because a TV executive made them feel bad? Now consider the US population are being LIED to by politicians, I know where the real insult is.

    3. Re:Yo btw! by timeOday · · Score: 1

      Because taxes didn't go up 60% in one year?

    4. Re:Yo btw! by Jeremi · · Score: 1

      Why don't these same people complain about the federal budget as much as they have with Netflix?

      People complain about taxes (aka the "billing" part of the federal budget).

      --


      I don't care if it's 90,000 hectares. That lake was not my doing.
    5. Re:Yo btw! by Ada_Rules · · Score: 1

      Wow.. if there is one thing that almost everyone agrees on, liberal or conservative, is the federal budget is bad. I guess this is just the latest in the deny everything trend?

      No it isn't the latest in deny everything trend.

      --
      --- Liberty in our Lifetime
    6. Re:Yo btw! by omnichad · · Score: 1

      Illinois income tax went up 66% this year. Actually, we need money from somewhere to fix our mess, so I don't mind just yet.

  14. Blockbuster by Anonymous Coward · · Score: 1

    The timing of the closure of Blockbuster and the rate hike has the cynic in me fired up.

  15. Lets see by geekoid · · Score: 1

    1) There PR guy was a jackasss and talked down to people.
    2) They didn't tells us why.
    3) we still don't know what their increased costs where. I think. My cost to mail something didn't go up 60%.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    1. Re:Lets see by Dahamma · · Score: 1

      It's not the physical business that increased costs, it's the streaming business. And they didn't want to tell you why it increased because they didn't want to have to point out the fact that a subscription model is not going to be a sustainable business for premium content.

      When the studios are getting $3 per rental for new releases on VOD, hell will freeze over before they license all of their content for unlimited streaming to Netflix...

  16. Re: What alternative services are there?" by kmdrtako · · Score: 1

    Off the top of my head? Hulu Plus. On my Sony TV and blurrydisk player there's Qriocity and three or four others.

    I have no idea what the selection is like on Qriocity or the others. I don't really watch that much TV to begin with and I'm just not curious enough about it to (pay money) to find out.

  17. 60%? Try 7% by adenied · · Score: 5, Interesting

    It's misleading to say that they raised their rates by 60%. They did I suppose if you only have the unlimited 1 DVD plan + streaming. Going by the outcry I suppose there's a lot of people who have it. However, my family has the 4 DVDs + streaming plan and the price will be going from $27.99 to $29.98 a month. That's less than a small latte from Starbucks.

    Instead of screaming at Netflix and throwing tantrums comparing the price increases to rape (google it, it's really sad) I wish these people would start screaming at the media companies to get some sort of reasonable pricing and access to streaming media. This whole sending me physical pieces of plastic through the mail is getting old! It's 2011 for crying out loud! Not only is there a terribly small amount of things I can stream through Netflix, but things disappear, almost always with little warning. My streaming queue has over 200 titles that are in the saved section because they were available once but are now not.

    I understand what's going on behind the scenes, but that doesn't mean I have to like it.

    1. Re:60%? Try 7% by __aazsst3756 · · Score: 1

      There are far more people with 1 DVD + unlimited than your plan of 4 DVD's. Although still a good deal. We dropped Netflix because they broke the interface, and we could no navigate it in a manner that allowed us to find a movie to watch.

    2. Re:60%? Try 7% by adenied · · Score: 1

      I figure there are plenty of people with 1 DVD + unlimited. And while on the one hand a 60% price increase is pretty bad, it's also only $6/month more. For some people that may be too much. But I'm curious how Netflix's subscriber numbers will fare after all this. Probably won't have much of an impact.

      As far as the new interface, I think it's horrible. But OTOH, I have about 450 movies I know I want to see. So I figure I'll wait it out until the next UI update.

    3. Re:60%? Try 7% by dead_cthulhu · · Score: 1

      The reason I canceled my service was not because of the price increase. The rates are still quite reasonable, and worth the level of service received. I quit because every article I read about the increases mentioned nothing about growing expenses, but quoted execs who seemed to be finding new and interesting ways to say "Let them eat cake," and "we don't care how many customers we lose." Hell, they couldn't even be arsed to make sure that there were enough reps to handle all the angry phone calls. All this nonsense isn't Netflix's fault, but the arrogance of their leadership in handling the price increases *is.* Unless, that is, their margins have gotten so thin that they can no longer afford to hire PR people to prevent foot in mouth disease.

    4. Re:60%? Try 7% by ironjaw33 · · Score: 1

      The next person who compares ANYTHING to the price of a latte needs to be torn into pieces and set on fire. My rate went up 60%. I don't care what your rate did. I have NEVER bought a latte. Not even really certain what a latte is. The fact that you obviously have to much leisure time on your hands and enough money to not care does NOT change the fact that this impact, like most things, rapes the lower income folks.

      Ditto. I never buy coffee from a coffeeshop. It's much cheaper to buy a bag of beans at the grocery store and to boot, I can also control how strong I make each pot. The latte analogy demonstrates that there are a lot of people who have money to burn and that's the market segment Netflix intends to rip off.

    5. Re:60%? Try 7% by kangsterizer · · Score: 1

      My small latte is $3.50, of course, like I don't watch movies every day, I have a latte a week ;-)

      That said its true, many people spend $100 a month in starbuck and yell about a $30 a month streaming service. Heh, my country doesnt even have that and the coffee is more expensive.

    6. Re:60%? Try 7% by tsotha · · Score: 1

      ...I wish these people would start screaming at the media companies to get some sort of reasonable pricing and access to streaming media.

      Screaming at media companies is unlikely to be very productive. But if people drop streaming or Netflix altogether the company can go back to the studios and say "Look, your product just isn't worth what you're trying to charge." Personally, I don't see it happening. I know people who pay $150+ for premium cable channels, and then PPV on top of that. Unless there's a competing service that's charging less Netflix won't lose very many customers.

    7. Re:60%? Try 7% by Duradin · · Score: 1

      "Not even really certain what a latte is."

      Ahh ignorance, possibly (and probably) willful ignorance, /.'s favorite thing in the world.

    8. Re:60%? Try 7% by SvnLyrBrto · · Score: 1

      I doubt they'll lose too many subscribers in terms of the total number. But will everyone keep the same level of service?

      I, for one, will likely drop the DVD part of my subscription and go streaming-only when the price increase hits. I sometimes struggle to keep my DVD queue filled with enough titles to keep the envelopes coming every few days as it is; while my instant queue has a backlog of probably a couple hundred different titles I haven't managed to find the time to watch. So the DVDs don't represent that important a part of the service for me. But for just $2 more, it was a handy addition in case there was a DVD-only title I had to have now Now NOW. For $8 more... not so much... I'd be better suited using a Redbox kiosk on those rare occasions.

      Dropping down to a streaming-only membership means Netflix will actually get 20% less from me, not the 60% more I'm sure they were hoping for. And I bet there are a good number of people who will make the same choice.

      And even if it's only $6... a 60% rate hike is a pretty big deal, especially coming with almost no advance communication or progression, apparently no increase in the catalog, and the casual and arrogant dismissal of peoples' complaints by that Netflix exec when he did deign to speak to the public. It's the principle of the thing, you see.

      --
      Imagine all the people...
    9. Re:60%? Try 7% by drinkypoo · · Score: 1

      You should buy a Latte, they're good. Don't get them at Starfucks though, they burn all their beans. Indeed, you can probably make a couple of them for what it costs to buy them; I got my latest Krups espresso maker at a yard sale for $5. I also happen to have a coffee grinder. I even have a popcorn popper in which I intend to roast my own beans one day. Perhaps I should order some.

      Lattes are tasty. Especially with extra foam.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    10. Re:60%? Try 7% by sharkey · · Score: 1

      However, my family has the 4 DVDs + streaming plan and the price will be going from $27.99 to $29.98 a month. That's less than a small latte from Starbucks.

      You're willing to pay $29.99 or more for a small latte?

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
    11. Re:60%? Try 7% by stpitner · · Score: 1

      I've been a member of Netflix since around 2000. I had the 4-dvd's at a time that was later grandfathered into a 3-dvd's at a time pricing yet still was able to keep 4 dvd's. I guess a price change was inevitable. While I now stream more than I rent dvd's, I can't say that I'm happy with the price increase either. My rate is going from $19.99 to $29.98 as they are now going to put me into the 4 dvd's + streaming. So for me it's a 50% increase. I'm losing the "benefit" that I had of the extra dvd and now paying extra for streaming. It's a doubly whammy for long time customers. I also need to decide if I want to pay another $5 for blue-ray discs when I can't see how large their selection is of blue-ray. I think what I might do is drop to 3 dvd's, add blue-ray, and then the pay about $28/month. I don't know if I like that idea or not. I miss the days from way back when I was first a member and they sent all of their members a dvd rack to hold your 4 netflix dvd's that you have rented out. I still use it!

  18. $16/mo only if you already pay $80/mo for cable by tepples · · Score: 1

    My cable company wants much more than $16/mo to get the various premium channels (HBO, Showtime, etc.).

    My cable company won't even let me add HBO or Showtime unless I upgrade to a higher "tier" with dozens of channels I won't watch. Right now my family is on the $60/mo Digital Starter tier because that's the cheapest with ESPN; Comcast wants us on the $80/mo tier before it'll let us add premium channels.

  19. Cheaper now for some by NicknamesAreStupid · · Score: 1

    I have relatives who will never use the streaming (they are still getting used to DVDs). For them, it is now cheaper. I am moving strictly to streaming, but the selection is thinner than their DVD collection. So, I will take a hit. Since I dropped cable in favor of Netflix and free OTA HDTV (50+ channels), I am still ahead.

  20. I see a trend. by Bill_the_Engineer · · Score: 1

    How many of these 'Why Netflix raised their rates' articles will Netflix PR department spawn?

    --
    These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
    1. Re:I see a trend. by hedwards · · Score: 1

      The answer is zero, but it should be some positive non-zero integer.

      Had they just given the people some idea of why to begin with, I think most people would have been OK with it, but refusing to say why and then condescending with the lattes comment was a poor move on their part. At $20 the plan I'm on with unlimited streaming and 2 discs out is a good deal, but it's still a large increase in price during a recession.

  21. No sports on Netflix by tepples · · Score: 3, Informative

    So now it's $50-60/mo on internet plus $16/mo for Netflix, $8/mo for Hulu Plus

    I've recommended this to a couple families, and both told me they'd rather go back to dial-up than give up ESPN.

    1. Re:No sports on Netflix by h4rr4r · · Score: 4, Insightful

      I have had the opposite experience. Our anecdotes therefore cancel out.
      Hell, when I had cable I would have given up ESPN if it saved me $0.25/month.

      Simple fact; I and many like me will not pay for entertainment and watch advertising. One or the other.

    2. Re:No sports on Netflix by TheABomb · · Score: 2

      Yeah, I know the feeling. I live in a very small town with fewer than 800 bars, so getting to see ESPN if not at my house could require walking upwards of 50 feet.

      --
      MSIE: The world's most standards-complaint web browser.
    3. Re:No sports on Netflix by tepples · · Score: 1

      Bars aren't helpful if you have children under 21 in the household.

    4. Re:No sports on Netflix by h4rr4r · · Score: 1

      Actually that makes them far more useful.

    5. Re:No sports on Netflix by h4rr4r · · Score: 1

      From their site:
      ESPN3 is available nationwide, but you must subscribe to a participating high speed internet service provider.

      Talk about failing to understand the internet.

    6. Re:No sports on Netflix by geekoid · · Score: 2

      Many like you, but all of you are a time and insignificant fraction of people.

      By the way, paying for cable is paying for the service of having channels piped to your home, NOT for the shows; which is how it has always been with general cable.

      You're premise fails on that point.

      Do you not buy food because you also have to see advertising while shopping?

      By your logic you shouldn't even be on the internet.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    7. Re:No sports on Netflix by Dahamma · · Score: 1

      I have had the opposite experience. Our anecdotes therefore cancel out.

      No they don't. The point was that it's not a replacement to cable for everyone. The point stands regardless of your interests.

    8. Re:No sports on Netflix by Luckyo · · Score: 1

      Nice family you have.

    9. Re:No sports on Netflix by h4rr4r · · Score: 1

      The money is for the entertainment, if it has ads I will spend it on something that does not. Also cable channels used to not have ads, but suckers like you let them get away with it now.

      I do what I reasonably can to avoid advertising, like blocking ads in my browsers and not paying for cable.

    10. Re:No sports on Netflix by h4rr4r · · Score: 1

      Pretty terrible sense of humor you have.

    11. Re:No sports on Netflix by tycoex · · Score: 1

      I've had this before as well. Often when I try to tell people how much better off I am with streaming netflix and internet video than paying a ridiculous amount for cable, they tell me that it doesn't matter because netflix doesn't have ESPN.

      Apparently there is a lot of people willing to pay $60+ a month just for ESPN.

    12. Re:No sports on Netflix by Grizzley9 · · Score: 1

      Which ISP's aren't participating? Mine is Cox and it covers a lot of the country. I watch ESPN3 for the big games via PlayOn and don't pay for cable/ESPN.

    13. Re:No sports on Netflix by ironjaw33 · · Score: 1

      By the way, paying for cable is paying for the service of having channels piped to your home, NOT for the shows

      If this were true, then why are channels are grouped into packages instead of priced a la carte? Furthermore, once the infrastructure is paid for, the marginal cost of providing an extra channel to a customer is essentially zero.

    14. Re:No sports on Netflix by kb7oeb · · Score: 1

      You do however pay for channels. If you have ESPN in your lineup ESPN is getting about $5 a month from you. Few commercial channels allow themselves to be carried on cable for free.

    15. Re:No sports on Netflix by jnpcl · · Score: 1

      Doesn't work with my local DSL provider.

      However, the local Cable provider is supported. (Big surprise!)

      Funniest part? The DSL provider rents their lines from the Cable provider.

    16. Re:No sports on Netflix by Malc · · Score: 2

      And to think so many Americans have criticised in this forum countries like the UK for it's license fee. I pay less in a year than the parent pays every two months. I get most of the good stuff, whether live via free DTV or free satellite, or over the internet via free catch-up TV. There's no advertising on the BBC channels, and you appreciate how bad that must be for Americans when American "hour long" shows only last 43 minutes on British TV. The only thing I dislike is the Murdoch empire taking away some of our national sports and trying to extort us.... so I'm rather happy to see Rupert and James squirming in front of Parliamentary questioning and coverage from their media rivals.

    17. Re:No sports on Netflix by tepples · · Score: 1

      Do you also avoid movies with product placement?

    18. Re:No sports on Netflix by Darkness404 · · Score: 1

      Then why is it that there are different "packages" with cable when it should cost the same? Why does it cost less to get only 80 channels but it costs more to get, say 120 channels and cost even more to get 200 channels. If you were simply paying for a service you'd get all of your channels normally and cable TV channels would get their money through advertisement only.

      --
      Taxation is legalized theft, no more, no less.
    19. Re:No sports on Netflix by Dynedain · · Score: 1

      If your ISP is one of the big providers (TW, ATT, Cox, Comcast, etc.) then you can access ESPN360.com for free.

      Of course the flip side is that you can only access ESPN360.com if you're with one of the big providers that has a licensing agreement (aka extortion scheme) with ESPN. Usually this is only the providers that also offer TV services.

      --
      I'm out of my mind right now, but feel free to leave a message.....
    20. Re:No sports on Netflix by tompaulco · · Score: 1

      You are correct. They are basically selling you a service that you can't possibly consume all of, but they try to dress it up as a good price because you are getting 24 hours of entertainment for only $3. Their packing is specifically designed to squeeze the most money out of you. I wanted Discovery channel, but of course, they package that with stuff like MTV and ESPN that I would never watch. Sure, I got 10 channels a month for $25, but I would only ever watch one, so in fact I am paying $25 a month per channel. Disney had to be purchased separately (along with another dozen unrelated crapfest channels). The one nice thing about cable is that they have been pretty much doubling the internet bandwidth every month and my channel lineup has pretty much doubled in the last 6 years, while the bill has only gone up by 25%. I do believe my current cable channel lineup may truly be worth $30 a month. Too bad I am probably paying triple that or more, hard to figure out where it all falls when you have cable phone and internet all on the same bill.

      --
      If you are not allowed to question your government then the government has answered your question.
    21. Re:No sports on Netflix by Totenglocke · · Score: 1

      The complaints about the BBC licensing fee is that you have to pay for it even if you don't want it. It's akin to if my car came with a satellite radio in it, me being forced to pay the monthly fee even if I never wanted to listen to satellite radio.

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    22. Re:No sports on Netflix by Malc · · Score: 1

      You don't have to pay if you can prove you can't receive the broadcasts.

    23. Re:No sports on Netflix by AmiMoJo · · Score: 1

      What about the premium channels? You have to pay a lot for say Sky Sports but they still have ads.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    24. Re:No sports on Netflix by Luckyo · · Score: 1

      There was no humor in my post. Only sadness.

    25. Re:No sports on Netflix by mobby_6kl · · Score: 1

      Seems like the burden of proof is on the wrong party here.

    26. Re:No sports on Netflix by drinkypoo · · Score: 1

      Can't you just get ESPN content directly from their site now? (I'm not willing to let them run scripts, so their site totally doesn't work because they are incompetent douchebags, so I can't really find out conveniently.)

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    27. Re:No sports on Netflix by drinkypoo · · Score: 1

      By the way, paying for cable is paying for the service of having channels piped to your home, NOT for the shows; which is how it has always been with general cable.

      That is not true at all. Once the rest of the hardware has been installed it costs the same to deliver 100 or 200 channels to you, but they still charge you more if they deliver 200 channels. You are paying for the shows!

      You're premise fails on that point.

      Your comment fails on that apostrophe.

      Do you not buy food because you also have to see advertising while shopping?

      I don't eat food that plays advertisements in my mouth in between bites, and I don't watch media that plays advertisements in my eyes in between content.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    28. Re:No sports on Netflix by drinkypoo · · Score: 1

      I've stopped movies on Netflix because they were nothing more than a vehicle for product placement; it literally makes me physically nauseous to see too many products being pimped in too short a time because I feel like my mind is being pissed on and it makes me angry. (OK, so I have anger issues. At least in this case the reaction is a positive one; anyone who spends that much on advertising to me is clearly only going to waste any money I give them and make the product more expensive, decreasing the value proposition.) Studios are scared to piss of the pay-once model, because only a la carte are you forced to pay to try something, something that probably sucks. Netflix has enabled my lady and I to very affordably find out that a whole lot of movies and TV shows are really, really awful without even having to get a disc out of the mailbox, let alone go to a rental store.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    29. Re:No sports on Netflix by h4rr4r · · Score: 1

      Yup, I stopped iRobot at the shoe scene.

    30. Re:No sports on Netflix by drinkypoo · · Score: 1

      There was no content in your post, either, only sadness.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    31. Re:No sports on Netflix by Vanderhoth · · Score: 1

      Marketing is the reason. I pay $130 for cable and internet. $5 more gets me another 20 channels I don't want. $5 more than that gets me another 20 channels, 1 or 2 of which I might like. It's called nickel and dimeing. Before you know it you'd be paying $50 a month and barely getting anything extra worth while.

    32. Re:No sports on Netflix by mr.mctibbs · · Score: 1

      Ok, I'm going to step into this mess. Yes, actually, I do "not buy food" to avoid advertisements. I used to shop at Wal-Mart because it's the closest grocery store to my house. A few months ago they added little TVs that spew advertisements at you constantly while you wait in line to pay for your goods. Now I shop at Martin's (like a Food Lion/Safeway/Smith's/whatever). Some of us recognize the toxicity of advertising and will avoid it wherever possible. I also haven't had television service for over a decade now and I believe I'm much better for it.

    33. Re:No sports on Netflix by kellyb9 · · Score: 1

      Not just ESPN... in fact, not espn at all. You're pretty much screwed on just about any live sporting event. I would've given up cable long ago if not for this fact.

    34. Re:No sports on Netflix by rgviza · · Score: 1

      for real. I dropped my cable provider when they started taking up half the guide screen real estate with commercials. What the fuck is up with that?

      I'm already sponsoring the guide with my subscription.

      --
      Don't kid yourself. It's the size of the regexp AND how you use it that counts.
    35. Re:No sports on Netflix by omnichad · · Score: 1

      Attending actual games every month or so would be cheaper.

    36. Re:No sports on Netflix by TheQuantumShift · · Score: 1

      Point them here. I stream to the 360 at as good if not better quality than I got with cable. The best part? I can watch the highlights I actually want instead of sitting through all of sports center. This plus Hulu + and Netflix cost $21 a month (factoring in XBL sub at $5/mo.), less then half the cost of basic cable.

      --

      Shift happens. Fire it up.
    37. Re:No sports on Netflix by tepples · · Score: 1

      According to the ESPN3 FAQ, events might be blacked out if they've been sold exclusively to a regional sports network, and as I understand it, regional sports networks such as the various FSNs are cable-only. And would you assume that every locality has at least one ISP participating in ESPN3.com?

    38. Re:No sports on Netflix by TheABomb · · Score: 1

      Aaaaaaand you've clearly never been to any of the bars around here. When the state outlawed smoking in bars a few years ago, "This is great! I can finally take my kids out!" was something people actually said to me.

      --
      MSIE: The world's most standards-complaint web browser.
    39. Re:No sports on Netflix by tepples · · Score: 1

      I don't know where you live, but minors are not even permitted through the front door of a bar in Indiana.

    40. Re:No sports on Netflix by amoeba1911 · · Score: 1

      ...I would have given up ESPN if it saved me $0.25/month.

      I removed ESPN back when I had cable, of course the cable company couldn't remove it because it's part of their basic cable crap, so I manually removed it by setting the TV to skip over those channels. I absolutely can't stand the idea of watching sports on television. It's watching people enjoying physical activity while you're being a couch potato with eyes glued to a flickering advertising box. You want to enjoy sports, get out and enjoy sports. My 2 cents.

  22. How to get a better cable company? by tepples · · Score: 1
    Anonymous Coward wrote:

    Get a better cable company then.

    It costs thousands of dollars to move to an area serviced by a different cable company. How do you expect most people to be able to afford this?

    1. Re:How to get a better cable company? by sconeu · · Score: 1

      It costs hundreds of thousands of dollars to move to an area serviced by a different cable company. How do you expect most people to be able to afford this?

      There FTFY.

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    2. Re:How to get a better cable company? by Cwix · · Score: 1

      Some people rent, in which case a few thousand dollars to move to another city is feasible.

      Might cost more in the long run if your job is significantly further away.

      --
      You are entitled to your own opinions, not your own facts.
    3. Re:How to get a better cable company? by sconeu · · Score: 1

      Some of us own our houses (OK, we share ownership with a bank).

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    4. Re:How to get a better cable company? by sconeu · · Score: 1

      Good point. For some reason -- probably because I have to pay my mortgage next week -- I had a mental block to the possibility of renting.

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
  23. Content of article? by Lando · · Score: 2

    So the blurb here was all the information that was actually published in that article. Does a brief comment that adds no information actually need to be posted as a story? I thought they were going to put out some numbers. The article headline seems to be misleading in that there doesn't seem to be any actual content, unless I'm missing something.

    --
    /* TODO: Spawn child process, interest child in technology, have child write a new sig */
  24. Re:Cost of mailing DVDs by tepples · · Score: 3, Informative

    What increase was there in the cost of mailing DVDs?

    The United States Postal Service raises its rates over time due to increases in motor fuel costs and labor costs.

  25. How much does cable and on demand cost a month by jweller13 · · Score: 1

    How much does adding the movie channels to your cable package cost per month; how much does OnDemand cost per movie?

  26. Netflix wasn't more than that? by johansch · · Score: 1

    I'm a European. I recently tried netflix using a multi-hosted VPN supplier. After all the hype I had been reading online I was sorely disappointed. It was very hard to find a movie that I would like to watch (again).

    And then there was the technical execution. Silverlight? For real?

    And not just silverlight.. it needs to load hundreds of thumbnails before it wants to start playing to stream, so that seeking can be done in a more pleasing way. Nice thought, except loading those damn thumbnailds takes several minutes...

    I give this service a grade 2 out of 5. Meanwhile, you americans should check out Spotify, since it actually delivers...

    1. Re:Netflix wasn't more than that? by darkwing_bmf · · Score: 1

      You might be having a latency issue. It works just fine in the US when I stream, PC or Wii.

  27. Poor Posting by guttentag · · Score: 3, Interesting

    The "Netflix rate hike was inevitable" link goes to a paragraph of text that really doesn't say anything more about the subject than what's posted in the summary. I suppose there's a link there to an audio monologue on the subject, but who wants to spend 30-60 minutes listening to the audio just to see if they have anything more to say there?

    So at this point all we have is a vague argument that Netflix had to raise its prices because of the cost of mailing DVDs and increased licensing fees for streaming content. Let's dissect this:

    Sending DVDs through the mail is what Netflix has always done. It is the core of its business. I haven't seen any news about a sudden hike in the cost of mail in the U.S. Yes, it's gone up over the last 20 years, but not since Netflix's last price increase about 7 months ago. Netflix is the postal service's life support. Without Netflix, the USPS isn't financially viable because so much written communication now takes place online, so the USPS is going to do whatever it takes to ensure Netflix doesn't send fewer DVDs through the mail. I consider this part of the argument debunked -- the cost of mailing DVDs did not force this price increase.

    Netflix has progressively tried to steer customers away from the mail service, presumably because they don't have to maintain distribution centers around the country to stream videos, and they're worried someone else will beat them to the on-demand streaming party first. They want to own that party before the space gets crowded, and the easiest way for them to do that is to "convert" their huge base of snail mail customers to streaming. They started out by bundling it for free with your subscription, then offering it by itself, then disabling the ability to manage your DVD queue through the Netflix mobile apps...

    The problem is that their streaming library is a fraction of the size of their DVD library. To fill in the gaps, they have to go back to the content owners and negotiate fees, and the content owners smell an opportunity to make a lot of money. Rather than use its size to convince the content owners that receiving a reasonable licensing fee for the content is better than receiving nothing at all and being left out, Netflix has decided it wants the content even if it has to overpay for it... Because it will just pass on the cost of its decision to the users. I'm sure someone at some high level meeting said, "wait, what if our customers realize this and flee?" and that's why they're providing the option to opt out of streaming altogether now. The customers who don't want to pay the increase can just opt out of streaming. The customers who are willing to pay the price for streaming will pad the pockets of the content owners.

    1. Re:Poor Posting by hedwards · · Score: 1

      Netflix envelopes have to be hand sorted and the USPS was threatening to raise rates if Netflix didn't redesign the envelopes to be machine sortable. If that's what's causing the problem they should have just said something about it. I think folks would have understood that postage rates going up significantly have to be paid for by the customers.

    2. Re:Poor Posting by Bobfrankly1 · · Score: 1

      Let's dissect this:
      I haven't seen any news about a sudden hike in the cost of mail in the U.S. Yes, it's gone up over the last 20 years, but not since Netflix's last price increase about 7 months ago.

      You haven't seen, or you haven't looked?

      Netflix is the postal service's life support. Without Netflix, the USPS isn't financially viable because so much written communication now takes place online, so the USPS is going to do whatever it takes to ensure Netflix doesn't send fewer DVDs through the mail.

      Pure conjecture.

      I consider this part of the argument debunked -- the cost of mailing DVDs did not force this price increase.

      Congratulations, you can pat yourself on the back AND be wrong at the same time. You should run for office!

      Netflix has progressively tried to steer customers away from the mail service, presumably because they don't have to maintain distribution centers around the country to stream videos, and they're worried someone else will beat them to the on-demand streaming party first.

      This has no merit unless the first half of your argument was true. Oops!

      They want to own that party before the space gets crowded, and the easiest way for them to do that is to "convert" their huge base of snail mail customers to streaming. They started out by bundling it for free with your subscription, then offering it by itself, then disabling the ability to manage your DVD queue through the Netflix mobile apps...

      The problem is that their streaming library is a fraction of the size of their DVD library. To fill in the gaps, they have to go back to the content owners and negotiate fees, and the content owners smell an opportunity to make a lot of money. Rather than use its size to convince the content owners that receiving a reasonable licensing fee for the content is better than receiving nothing at all and being left out, Netflix has decided it wants the content even if it has to overpay for it... Because it will just pass on the cost of its decision to the users. I'm sure someone at some high level meeting said, "wait, what if our customers realize this and flee?" and that's why they're providing the option to opt out of streaming altogether now. The customers who don't want to pay the increase can just opt out of streaming. The customers who are willing to pay the price for streaming will pad the pockets of the content owners.

      You must have insider information to make all these statements. You know how much Netflix pays for each license? You know how much they *should* pay?

      You also presume that Netflix has the size to stand up to the content managers. Without content, Netflix is nothing. Without Netflix, content managers will take their money from Amazon, Blockbuster, and the Cable Companies. You really think Netflix can just say no and "big content" will come whimpering back at a low price? If Netflix started dropping streaming content stating "we are sticking up for the customers", how long do you really think people would stick around for?

  28. Best value by gellenburg · · Score: 1

    I would seriously pay twice what I'm paying Netflix for now for unlimited streaming and if it helped provide a better selection.

    Seriously.

    Netflix is by far the best value on the Internet today.

    That and they treat their employees with respect. Especially their customer service folks.

    My Hulu Plus subscription isn't giving me shit.

    1. Re:Best value by blair1q · · Score: 1

      if it helped provide a better selection.

      More likely they're having to pay more for renewal of the same selection, and will have less money to increase their breadth.

      It's going to get worse if they just knuckle under to the studios, who own the rights for a billion years and have no reason to capitulate to anyone's demands.

    2. Re:Best value by Mr.Fork · · Score: 3, Insightful

      Gellenburg - I think you nailed it. What else is out there that provides the quality of signal, selection, or portability of view-able devices out there that is even remotely compatible? I'd pay triple to get access to even more content, like HBO and AMC shows, and new movies on DVD from Paramount, Universal, Dreamworks, 20th Century Fox etc.

      What is crazy is that the senior management of these companies can't see ---here we are SCREAMING --- LET ME PAY FOR UNLIMITED ACCESS TO http://entertainment.slashdot.org/story/11/07/21/2023219/Why-Netflix-Had-To-Raise-Its-Prices#YOUR CONTENT---HERE TAKE MY MONEY PLEASE!!!... and they would rather send me a subpoena from a RIAA lawyer. Oh the humanity! :)

      --
      Management is doing things right; leadership is doing the right things. - Peter F. Drucker
  29. If not MPAA then what? by tepples · · Score: 1

    On the one hand, one can choose to watch movies distributed by MPAA members. On the other hand, what? Can you think of a substantially cheaper way to produce feature films that are competitive with MPAA output in writing quality, acting quality, and visual quality?

  30. Re:Frist Pots by TheABomb · · Score: 1

    What if racism has just changed into treating them like a bunch of retarded children who cannot be trusted to live their own lives freely?

    News flash: we treat everyone that way now.

    --
    MSIE: The world's most standards-complaint web browser.
  31. Re:TFA? by kidgenius · · Score: 1

    No, it's not just you. It's blog spam and the link is at the bottom: http://pogue.blogs.nytimes.com/2011/07/14/why-netflix-raised-its-prices/

  32. Re:Frist Pots by somersault · · Score: 1

    You're an idiot if you think it has anything to do with skin colour. There are violent and retarded cultures all around the world, gangs and drug users in every major city.

    --
    which is totally what she said
  33. Shut up, you babies. by superdude72 · · Score: 4, Insightful

    Did you really think $9.99/mo for 1 DVD at a time + all the streaming content you can eat was going to last forever? Those are *startup* prices. They do that to grow the business, then they jack up the prices when they need to be profitable.

    And they're never going to include new releases in the all-you-can-eat streaming at that price.

    I do wish they would stop changing the streaming / not streaming status of movies, however. It's frustrating when a movie that has been out for ten years, and was streamable last week, suddenly is not streamable. Can't say I understand the reasoning behind that, other than that their licensing just makes no damn sense.

    1. Re:Shut up, you babies. by blair1q · · Score: 1

      As far as I can tell, NFLX never booked a loss. They were making plenty of profit they could reinvest to grow the company.

      They didn't need to change their model, much less twice.

    2. Re:Shut up, you babies. by SocietyoftheFist · · Score: 1

      Did you really think $9.99/mo for 1 DVD at a time + all the streaming content you can eat was going to last forever? Those are *startup* prices. They do that to grow the business, then they jack up the prices when they need to be profitable.

      And they're never going to include new releases in the all-you-can-eat streaming at that price.

      I do wish they would stop changing the streaming / not streaming status of movies, however. It's frustrating when a movie that has been out for ten years, and was streamable last week, suddenly is not streamable. Can't say I understand the reasoning behind that, other than that their licensing just makes no damn sense.

      Ummm, the studios pull the strings on the content, Netflix has to abide by their licensing.

    3. Re:Shut up, you babies. by timeOday · · Score: 4, Informative

      Did you really think $9.99/mo for 1 DVD at a time + all the streaming content you can eat was going to last forever? Those are *startup* prices. They do that to grow the business, then they jack up the prices when they need to be profitable.

      Bzzt, wrong. Netflix already was profitable.

    4. Re:Shut up, you babies. by dcmeserve · · Score: 2

      It's even worse when it's a TV series that you've just gotten hooked on, then suddenly it's gone when you're halfway through...

      --
      "Orthodoxy is unconsciousness" - Orwell
    5. Re:Shut up, you babies. by geekoid · · Score: 1

      Yes and no. If netflix is making money for the studios, then that give them power as well.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    6. Re:Shut up, you babies. by Bobfrankly1 · · Score: 1

      I do wish they would stop changing the streaming / not streaming status of movies, however. It's frustrating when a movie that has been out for ten years, and was streamable last week, suddenly is not streamable. Can't say I understand the reasoning behind that, other than that their licensing just makes no damn sense.

      Netflix has to deal with the movie studios and big content. Since when has anything they've done made sense?

    7. Re:Shut up, you babies. by tgd · · Score: 2

      As far as I can tell, NFLX never booked a loss. They were making plenty of profit they could reinvest to grow the company.

      They didn't need to change their model, much less twice.

      This message brought to you by Borders management.

    8. Re:Shut up, you babies. by Anonymous Coward · · Score: 1

      Did you really think $9.99/mo for 1 DVD at a time + all the streaming content you can eat was going to last forever? Those are *startup* prices. They do that to grow the business, then they jack up the prices when they need to be profitable.

      I signed up for $8.99/mo unlimited streaming. Netflix supposedly sent an opt-out email to automatically switch me to $9.99/mo plus 1 DVD. I never received the email. I wrote a letter to the Better Business Bureau.

      Bait and switch, plain and simple. I don't give a shit what their costs are. It's illegal to offer me one price and switch me to a higher price without my direct consent. The fact that the Netflix CEO had the audacity to be a greedy smug bastard in the press was enough for me to cancel my subscription. When I logged in to cancel, what I found in the Netflix billing system was criminal.

    9. Re:Shut up, you babies. by argStyopa · · Score: 2

      From what I understand it's time-limited licensing. If it's confusing, blame the studios for requiring closure dates for license agreements to ancient movies that are not going to see any dvd or theater re-release.

      Personally, though, Netflix could go a LONG way to improving its communication on this - show that "this movie will no longer stream after August 14, 2011" or whatever.

      FWIW, try to find a phone number to call Netflix, or even an email address to submit suggestions on netflix.com. There aren't any.

      --
      -Styopa
    10. Re:Shut up, you babies. by SvnLyrBrto · · Score: 1

      The increase in price from .25 a gallon until a few years ago, when the meteoric rise to today's $4 gas began, was simple inflation. Netflix has raised their prices by significantly more than the rate of inflation.

      But then again, I'm sure you already knew that. You were just being an ass on purpose.

      --
      Imagine all the people...
    11. Re:Shut up, you babies. by fluffernutter · · Score: 1

      They do that to PUSH OTHER BUSINESSES OUT, then they jack up the proces WHEN THEY FEEL THEY HAVE ENOUGH MARKET PRESENCE TO BE MORE PROFITABLE. There, fixed that for you.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    12. Re:Shut up, you babies. by edmicman · · Score: 1

      FWIW, try to find a phone number to call Netflix, or even an email address to submit suggestions on netflix.com. There aren't any.

      It must have changed since I last looked, but way back the only way you could contact them was *only* a phone number. I remember trying to find some contact info to send some suggestions and they had some blurb about not wanting impersonal email and instead wanted you to phone them. .

    13. Re:Shut up, you babies. by Syberz · · Score: 1

      Did you really think $9.99/mo for 1 DVD at a time + all the streaming content you can eat was going to last forever? Those are *startup* prices. They do that to grow the business, then they jack up the prices when they need to be profitable.

      Bzzt, wrong. Netflix already was profitable. [wired.com]

      He meant profitabler.

      --
      ~Syberz
    14. Re:Shut up, you babies. by blair1q · · Score: 1

      Not quite sure what you mean. Borders had a dying business model. They failed to react after online sales killed them. NFLX has a thriving business model. They killed brick-and-mortar video stores. Redbox isn't affecting them at all. But they keep slapping their customers.

  34. I've switched to Icefilms.info by Cito · · Score: 1
    On http://icefilms.info/ I get all tv shows and on demand movies. They've been running so far 5 years and still going strong.

    It's a great alternative to netflix and searching icefilms on twitter shows it trends higher than netflix especially after the price increase.

    That's the alternative I've been using since the increase.

  35. Re: What alternative services are there? by Deagol · · Score: 2

    Hulu's increase of commercials has severely turned me off of their offerings. I once watched a ton of stuff on Hulu, but now I stick to NetFlix or just do without.

    It's quite jarring to be in the middle of an intense show and then breaking to an HPV commercial.

  36. Re:Suck it up people by TheABomb · · Score: 1

    I think it's funny that people act like it's perfectly normal to send other people an extra $6/month and not expect anything in return, and yet nobody's setting up an automated paypal subscription to my bank account.

    --
    MSIE: The world's most standards-complaint web browser.
  37. The Wal-Mart business model by CuriousGeorge113 · · Score: 1

    Netflix has successfully executed the Wal-Mart business model.

    1.) Move into an existing area where there is a well-established business model.

    2.) Dominate the market with prices so low that the existing businesses cannot compete against you.

    3.) Wait for your competition to give up/close up/go bankrupt.

    4.) Raise your prices to normal market levels.

    5.) Obscene profit!

    --
    No man is an island, But if you take a bunch of dead guys and tie them together, they make a pretty good raft.
  38. Raised prices...why? by kakyoin01 · · Score: 1

    Simple, Netflix's rent is too damn high.

    --
    The more you know, the more you have to say and the more you should listen.
    1. Re:Raised prices...why? by geekoid · · Score: 1

      hahahha, NICE.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  39. Re:Frist Pots by NeutronCowboy · · Score: 1

    And it's people like you who make the rest of the world think "WTF is wrong with you people?" If you fail to understand how the post you quoted was nothing more than 1930s style flamebait and racism, you are indeed just a depraved and worthless bigot.

    --
    Those who can, do. Those who can't, sue.
  40. Netflix doesn't push DVDs anymore by SocietyoftheFist · · Score: 1

    Has anybody noticed they don't talk about DVDs by mail on their front page anymore? In the links to questions they talk about being able to add the option. Frankly my DVD watching has fallen off dramatically and I cancelled the plan and have gone streaming only. It seems everyday they have more and more options for streaming so I think they are a good deal. Between them and Hulu Plus you can get a lot for $16 per month.

  41. but netflix didn't raise their prices by rm0659 · · Score: 1

    in fact, they're going to save me a few bucks when i cancel the dvd portion of the service since i haven't gotten a fresh dvd in six months. their streaming might not have everything i'd want to watch all the time, but they always have *something* i'd like to see. and that's good enough for me.

  42. That's less than a small latte from Starbucks by Anonymous Coward · · Score: 2, Insightful

    Please stop with this.
    Any time something goes up in cost while reducing quality you get your Stockholm syndrome folks who whip out this line, parroting the company's marketing droids.
    Have you noticed that the streaming titles have gone WAY down hill.
    It used to be that there was a pile of new stuff every Tuesday. What was running on cable movie channels closely matched what was on Netflix streaming. Now you get dubious foreign films, 6.02x10^23 singing cowboy movies and maybe just maybe a B-F grade recent release. This month's was some Ashton Kutcher movie.. Which looks like it has already been pulled.
    So they are offering more Anime, this is the only thing that has improved. Streaming is filled with affordable rights titles. Why are they affordable? almost NO ONE wants to see 90% of them.
    Not to mention that it was quite a while ago that they decided to withhold DVDs through the mail until they had been on the shelves/PPV for 3 FREAKING months.
    So as we watched a service we liked go into the toilet is is nice to have the "He only hits me because he loves me!" crowd crawl out of the wood work to say that the price increase for this reduction in quality "Is less than a small latte from Starbucks!".
    As long as there are people who parrot the marketing droids or just sit back and take it, this will keep happening.
    As the MPAA/RIAA/MAFIAA intend to kill any goose who lays golden eggs unless they get 100-150% of the eggs, it may be time for me to learn to torrent.

    1. Re:That's less than a small latte from Starbucks by izomiac · · Score: 2

      As of late, marketers seem to be infatuated with the demographic that has enough money that they can waste several dollars per day on an overpriced drink, while simultaneously lacking the sense not to do so.

  43. Re:Cost of mailing DVDs by DRJlaw · · Score: 1

    The United States Postal Service raises its rates over time due to increases in motor fuel costs and labor costs.

    The 1 oz flat rate hasn't increased since May 2009, and has increased only 10% since January 2006.

    Try again.

  44. Re:Cost of mailing DVDs by tgibbs · · Score: 1

    Originally, streaming was offered as a free (and later, nominal cost) bonus to the disks-by-mail plan. At that time, Netflix had few streaming customers, and their streaming costs were low, so Netflix could afford to do this as a promotional deal to build the streaming business. But now the streaming business is built, and Netflix's licensing costs have increased 1000% or more. The costs maintaining of maintaining those licenses now approach the costs of maintaining and sending out the disks. Netflix was thinking the disk business might wither away as streaming increased, and for a while it seemed like that was happening, but evidently this has leveled out, and Netflix still faces substantial costs of obtaining, handling, and mailing out the disks. Many customers still value the disks, but Netflix can no longer afford to offer one service as a nearly-free bonus to the other. So we consumers have to decide whether both of these services are worth enough to us to pay what is (if you look at it in terms of Netflix's expenses rather than percentage increase over the original unsustainable deal) a fair cost to each.

    For me, having both services, which together provide access to virtually every film on DVD, combined with the convenience of not having to drive somewhere to pick them up, is easily worth the extra 5 bucks a month. But I have 500 shows in my streaming queue and over 400 in my disk queue. Recent releases are a small fraction of what I watch, and if availability of a recent movie is delayed a month in return for more favorable licensing fees, I have plenty of other things to watch in the meantime. Your mileage may vary.

  45. Re:Suck it up people by bigstrat2003 · · Score: 1

    Not the same thing. Netflix is charging people more for an existing service. Subscribers' choice is to pay $6, or give up Netflix (which is presumably valuable to them, else they wouldn't have been paying for it). That may be worth it to some (though not all, of course). What you're proposing gives me nothing to gain, which is the same as with Netflix... but nothing to lose, which is not the same.

    --
    "16MB (fuck off, MiB fascists)" - The Mighty Buzzard
  46. I saved money by craftycoder · · Score: 1

    I saved $2 a month because I cancelled the DVD portion of my membership. I had Blue Velvet sitting on my desk for 6 months and I never watched it. I'm not going to thank Netflix for the price increase, but in my case it is saving me money.

  47. Re: What alternative services are there? by Anonymous Coward · · Score: 1

    Yes this may be partially a joke but the price increase of Netflix means that if you want to be able to get new releases and have access to random stuff in a flash it is now cheaper to pay for an anonymous VPN service and use torrents instead of getting it legally.

    They are just betting a relative minority of people go that route.

  48. Re: What alternative services are there? by Cwix · · Score: 1

    ... and then a car commercial... and then a movie trailer... and then a reply of the same car commercial they just showed.

    I avoid hulu unless a stream I want isnt working elsewhere. I have my eyes on you comedy central with your daily show and colbert streams.

    --
    You are entitled to your own opinions, not your own facts.
  49. Re:Frist Pots by glebovitz · · Score: 1

    no offense, you cowardice piece of shit, but what the flying FUCK does this have to do with NetFlix. Seems like you have severe "inherent intellectual disadvantage that you either can't understand the fucking article, or your attention span is that of a warthog.

  50. Simple... by Bensam123 · · Score: 1

    $16 a month = 16 movies from Redbox. $8 a month = 8 movies from Redbox.

    I can't speak for the average user, as I am not one, but none of my friends watch more then a movie once a week, sometimes every two weeks. It's simply not worth it unless you don't have a Redbox near you. The selection on Netflix is pretty scant too. Newer releases almost never make it there in any timely manner, some never do.

    The rate hike in my opinion is like what ISPs are doing. Since Netflix can't get you on late fees (by underselling their service), they attempt to sell so much of it that people won't use it. Putting it into perspective, at a Redbox price, $16 is roughly 24-30 hours worth of movies.

    I think where Netflix really scores is TV series, where multiple volumes are required. That you usually can't get from a Redbox, that usually costs you an arm and a leg at normal Video store, and that's usually why a lot of people pirate. I wonder if they could make a correlation in here.

    1. Re:Simple... by fishbowl · · Score: 1

      The cost of Redbox is in the latency of the return process. I simply won't do it. I won't stand in line to do it. Even without a line, it's too long a process. The price is irrelevant.

      --
      -fb Everything not expressly forbidden is now mandatory.
  51. Re:Frist Pots by layer3switch · · Score: 1

    Have you gone to a zoo lately? What does the sign say about feeding animals? Yes, "Please do not feed the trolls."

    --
    "Don't let fools fool you. They are the clever ones."
  52. Yeah, sure you are... by SeaFox · · Score: 1

    the company's customers took to blogs and social networks in revolt, making empty threats to cancel their subscriptions.

    FTFY.

    I love how media consumers like to bitch about every little price increase (not that this is a small increase with NetFlix) and then threaten to leave. Make your idle threats all you want. It's become a case of the Boy Who Cried Wolf to those of us who work in such industries. You have to start actually canceling and citing the price increase as the reason why if you want any of the suits to pay attention. Otherwise, you're just "normal subscriber churn" to them.

    1. Re:Yeah, sure you are... by Emperor+Shaddam+IV · · Score: 3, Insightful

      Empty Threats? Do you have any statistics to back that statement up?

      I for one am a Netflix subscriber that used to be 5 DVD a month - when they had that plan. But I have downgraded 3 times. First when they started throttling movies and I wasn't get my DVD's in a reasonable time. Then I was at 3 a month. I dropped to 2 a month when they pulled the Blu-Ray "bait and switch" and started charging more for Blu-Rays.

      Now this. So I dropped them to streaming only and I am considering canceling.

      I don't think its empty threats. A lot of us have been with Netflix for a while and we have long memories. Each time the Netflix Management pulls one of these stunts, some of us cancel and some of us downgrade.

      I came very close to canceling this time.

      And its not about the money, its about being treated like a "customer" and not a "moran".

      I think they really f'd it up this time and I think a lot of those threats of cancellation were not idle.

    2. Re:Yeah, sure you are... by eharvill · · Score: 3, Interesting

      the company's customers took to blogs and social networks in revolt, making empty threats to cancel their subscriptions.

      FTFY.

      I love how media consumers like to bitch about every little price increase (not that this is a small increase with NetFlix) and then threaten to leave. Make your idle threats all you want. It's become a case of the Boy Who Cried Wolf to those of us who work in such industries. You have to start actually canceling and citing the price increase as the reason why if you want any of the suits to pay attention. Otherwise, you're just "normal subscriber churn" to them.

      I terminated my subscription last night and filled out their post-cancellation questionnaire. There was no option to cite that their recent price hike was the specific reason I was canceling. There was also no comment box for me to fill out and state this as well. The closest option was "I need to cut costs," which is certainly not the case. I don't think they will get the message based on the available responses unfortunately.

      --
      At night I drink myself to sleep and pretend I don't care that you're not here with me
  53. the issue is the "un"bundling by rjejr · · Score: 1

    In a world were cable and phone companies are constantly offering discounts for bundling, Netflix decided to "unbundle" it's streaming and DVD service, and then charge FULL PRICE for both. How f@cking stupid is that? They present it as $7.99 for streaming OR $7.99 for DVDs and if you want both you pay full price for both? How did that get out of a board room or marketing? Freaking idiots. All they had to say was (in best Steve Jobs voice) - "some of our customers only want streaming and some only want DVD's, so we're making it easy for either of them, pay for only what you want. It's only $7.99 for unlimited streaming or $7.99 for unlimited DVDs. For those who want both we're offering it at a discount, it's only $14.99 for unlimited DVDs and streaming." Yes, people would still be upset about the 50% price increase, but at least a few would spread the good word of choice and the bundling discount. Their presentation of this blew and they lost all good will. dumb@sses.

  54. Still a good deal by tommy2tone · · Score: 1

    Cable still charges an arm and a leg. And personally, I prefer to watch a show from start to finish, one episode after another. Not really something you can do with cable which has commercials and you have to wait week to week for new episodes. Netflix still beats cable IMHO.

    1. Re:Still a good deal by Legion303 · · Score: 1

      Being punched repeatedly in the dick beats cable.

  55. Stream DVDs by EricX2 · · Score: 1

    If a movie comes out in DVD form, it should be out in streaming form at the same time. If they want to eliminate physical DVDs then they also need to allow the streaming only to get the same movies, or else they should charge LESS for streaming since it has a smaller selection.

    Why can't they have the DVDs ripped so you can stream the entire contents anyway? Lets say they have it so a certain number of people can check it out at once, and you only have access to that checked out disc, then you return it and check out a new one. It doesn't seem like it should be any different MPAA licensing than sending discs to people as long as they are only being viewed by as many people as they have purchased copies of the disc or licenses, or however they do that.

  56. Re:#1 Alternative REDBOX by Tenareth · · Score: 1

    no downside and no negatives? What about the fact that dealing with a plastic disc is stupid? From the moment I saw two computers put together on a network in the 80's I was waiting for physical copies of media/games to go away. Now that all the technology is ready we are stuck behind stupid licensing and protectionist companies.

    --
    This sig is the express property of someone.
  57. Antenna by __aazsst3756 · · Score: 1

    We put up a real Antenna. We don't get ESPN, but our local sports teams are sharper on our HDTV than they were on cable. I don't miss the $60+ cable bill, and we gladly pay the $30 DSL bill. Our family spends more time on the net than watching TV, but know that is not mainstream. Yet.

  58. I knew it was inevitable. by flimflammer · · Score: 1

    I just don't like how when they announced it they made it sound like it was the greatest thing since sliced bread for customers. People don't like being lied to right to their faces.

  59. Re: What alternative services are there? by iksbob · · Score: 1

    the annoying thing with Netflix is that it seems they wait for the DVDs to be available (regardless of anything else) before they make the streams available.

    That's most likely a result of contracting with the media companies. The studios do their best to manipulate the market for maximum profit (as any soulless corporate entity would). That means movies on the big screen first and TV shows air with commercials. After that it's DVD sales, followed by rentals, and finally streaming service taking up the rear.

  60. Checking your math... by Xaositecte · · Score: 1

    10*1.03^10 = $13.439, not $16.

    1. Re:Checking your math... by treeves · · Score: 1

      Yes, but
      1.0+
      1.03 +
      1.061+
      .
      .
      +1.305 (1.03^10)
      =11.464

      which is more than
      1+
      1+
      .
      .
      (9x)
      +1.6
      =10.6

      --
      ...the future crusty old bastards are already drinking the Kool-Aid.
  61. I'm pretty much satisfied by reboot246 · · Score: 1

    I had the streaming + 1 DVD plan for 9.99, and now I have the streaming-only plan for 2 bucks less. The way I travel all the time on the job meant that I wasn't really getting any value out of the DVD part.

    Now if only Netflix would fix their streaming problem permanently. They seem to be down quite a bit nowadays, sometimes for hours. Maybe they can buy some better equipment with some of that $$ they're expecting to rake in.

  62. MNF by tepples · · Score: 1

    Is Monday Night Football on ESPN3, or is it only on original ESPN?

  63. Antenna doesn't have Monday Night Football by tepples · · Score: 1

    our local sports teams

    Unless you're following a sports team other than your local sports team, such as the professional team in the town where you grew up, the team to which your favorite player was traded, or the team of the college that your son or daughter attends.

    are sharper on our HDTV than they were on cable.

    Unless your team's game this week isn't shown on antenna TV at all because it's an ESPN-exclusive Monday night game.

  64. odd and incomplete assesment by way2trivial · · Score: 1

    what they did can be interpreted differently by different people.

    here's my experience
    1- I had streaming only before the price changes
    2- nothing changed for me after the price changes

    --
    every day http://en.wikipedia.org/wiki/Special:Random
  65. Sell your current house by tepples · · Score: 1

    I think AC's point is that you can use the proceeds from selling your current house to make a huge down payment on a house in the destination city.

  66. that was in VHS heyday by way2trivial · · Score: 1

    and blockbuster took studios to court, and by the age of DVD in widespread release-- that was no longer applicable.

    --
    every day http://en.wikipedia.org/wiki/Special:Random
  67. Move on -- this is ordinary supply and demand... by javabandit · · Score: 1

    Netflix isn't raising prices just for the hell of it. Prices get raised for two reasons: 1) Increased upstream costs (passed on to the customer), and/or 2) Increase in demand.

    The reality is, Netflix has run the numbers and they believe that the demand for their product is such that most of their customer base will be willing to pay the higher price. They'll definitely have some attrition, but that loss in revenue will surely be replaced by the increase in revenue from the customers that stay. Believe me, they've already run these numbers.

    Netflix has a great product, it is served through far more mechanisms than it used to be (phones, gaming consoles, televisions, set-top boxes). As demand has increased, I'm certain their delivery costs have increased. As Netflix's demand has increased, I'm sure the entertainment industry has raised their prices to meet the demand. It isn't that big of a deal. Okay, yes, they could have done a better job of publicly positioning the price alterations, but so what?

    In the end, we have a company that raised the price of it's higher demand service and lowered the price of it's lower demand service. Is this really surprising?

  68. Blockbuster Rules. by j33px0r · · Score: 1

    Blockbuster. $23/month. 3 movies out at a time, unlimited in store exchanges, 1 video game rental a month. Yes, there is no streaming but there are many ways for me to get movies online if I feel like it. Sure, the rentals aren't as good as Gamefly but for the casual renter of movies and games, Blockbuster is hard to beat.

    We are in the golden age of video rentals any way you look at it. $16/month for unlimited movies? That's basically free. I'm sure some of the other old timers can remember renting VHS for 4 or 5 bucks for a couple nights with late fees being the full rental price.

    The sad thing is that streaming rentals is limited and there may come a time where the general public rues the day that they let the video stores close down. It's kinda nice to be able to go for a drive, rent a movie or two, and pick up an ice cream cone on the way home. On the flip side, I will enjoy the day where streaming lives up to its potential and lets me watch whatever, whenever. I suspect I won't like the price, however.

    1. Re:Blockbuster Rules. by Legion303 · · Score: 1

      "I suspect I won't like the price, however."

      On the off-chance you aren't just trolling, I currently pay Netflix less than a third of your Blockbuster (are they even still around?) price for two out at a time and unlimited streaming to the family Wii, 360, ipad, any number of computers, and even my PS3 if I wanted to give up the jailbreak and risk my credentials on PSN. I forsee paying the same amount even after the price restructure because in the 2-3 years I've had it, we've used it for exactly one physical disk. So we move to the streaming-only plan, pay what we pay now, and get essentially the same thing we've been using all along.

    2. Re:Blockbuster Rules. by j33px0r · · Score: 1

      No, I'm not trolling. For my movie watching and gaming habits, swapping movies any time I want (legacy account) means that I can go get a movie for my wife in a couple minutes with a BB store right down the street. For game rental, 1 free game a month satisfies my habit and is quite a bit cheaper than netflix + gamefly.

  69. The real reason is.... leverage by RubberDogBone · · Score: 1

    The real reason Netflix did this was because many of not all of their license deals were cost-based on how many subs Netflix had.

    By pissing off significant numbers of subs, and gaining metric tons of easy to find bad press, Netflix can now go back to the license companies and plead poor house and how they have lost all these subs and can't pay the higher prices the licensors want. Oh woe is Netflix! Have you SEEN the Facebook hate? How could even Sony want more money from poor old Netflix in their time of sorrow?

    And for the subs, if they actually stick around and pay the higher price, then Netflix wins that way too.

    So anyway, Netflix does the license dance and plays poor mouth and gets a good deal. Then they turn around and invite back all the "lost" customers with some sort of sweetheart deal.

    By the time the license deals are up for renewal, then mailing DVDs will actually be dead and off the table, which frees up Netflix to spend money on streaming.

    Netflix hits two goals on this: one, instead of paying out the rear for licenses, they could get a better deal, and two, they push along the eventual end of DVDs by mail.

    --
    Sig for hire.
  70. Exclusive on sports by mallyn · · Score: 1
    Folks:

    Here is a possible scenario

    Netflix bumps up its prices and builds up a large hoard of cash . . . .

    Then the following might happen at a posh hotel/restaurant near you

    "We at Netflix would like to offer your fine folks at the NFL an exclusive contract for so that we can have *exclusive* broadcast rights to all of your NFL football games."

    "Well, what can you offer our viewers that our current TV network does not?"

    "Total advertisement free coverage. In fact, this would be good for both your fans and your teams. You will no longer have to take time out in your games for commercial breaks. Your games will be shorter; your operating costs will go down and most importantly, your fans will like it." "Well, that seems to be a good deal"

    And so, they sign up.

    Now Netflix would be the exclusive carrier for NFL; no one can watch it without signing up with Netflix. . . . .

    --
    Most Respectfully Yours Mark Allyn Bellingham, Washington
  71. zediva is nice by aminorex · · Score: 1

    physical dvd players with display on your local device. $0.83 to rent a dvd for 2 weeks. since it is physical dvd, they have new releases.
    library is small but very current right now, constantly growing. i like. i cancelled nflx.

    --
    -I like my women like I like my tea: green-
  72. Why even deal with the studios? by dudeman500 · · Score: 1

    Surely Netflix could just do the same as apple or amazon and stream the dvd's they have purchased over the internet without doing a deal with the studios?

  73. Who decided what by SuperKendall · · Score: 1

    Have you noticed that the streaming titles have gone WAY down hill.

    Have YOU noticed the streaming title selection is vastly superior to even a year or two ago?

    There's no Stockholm syndrome involved, just a realization some studios are going to be stingy and Netflix will get what they can, when the can.

    Not to mention that it was quite a while ago that they decided to withhold DVDs through the mail until they had been on the shelves/PPV for 3 FREAKING months.

    That's not Amazon, that was the STUDIOS that decided Netflix was not going to get rental discs until three months after. That sucks but Netflix cannot change it.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  74. Re: What alternative services are there? by hoborg1 · · Score: 2

    I don't know why this is modded funny, it's exactly what cane to mind when the news broke. When the price went up I switched to streaming only (Yes, i know that's exactly what Netflix wanted!) + TPB goodbye physical disks!

  75. Do you know why though? by SuperKendall · · Score: 1

    Netflix already was profitable.

    Yes they were - under the old contract rates for content.

    They would not be profitable under the new rates, now that the studios actually understand it's popular. They want a slice, a huge slice, of money for something they view as popular.

    Be angry not at Netflix, but at the studios that call in an airstrike anywhere they hear of a goose about to lay an egg that seems it might be at all heavy.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  76. I reduced my service by TouchAndGo · · Score: 1

    I changed my subscription from 3 dvds + streaming to streaming only. Not to teach Netflix a lesson or because I was angry with them, but because the price increase made me really look at whether I wanted to continue paying that kind of price. If there'd been no price increase I probably wouldn't have given it any real thought and continued at my current subscription level indefinitely. Significant price percentage increases have the negative effect of making people actually stop to think about how much they're paying and for what, and most subscription services will end up the worse for that scrutiny.

  77. not upset at all by emagery · · Score: 1

    I hated having to have a disc just to get streaming content... now I can have only what I want and effectively pay less for it.

  78. I reserve the right by ThatsNotPudding · · Score: 1

    to complain about any of my bills more than doubling.

  79. Flight of the Phoenix by ThatsNotPudding · · Score: 1

    I saw this (the original, not the remake) available via streaming in Netflix and put it in my Instant Que. A few weeks later, I went to watch it...not available. I had to get a disc sent to me because the capricious Content Lords think Three Card Monte is a legit business practice.

  80. Right around the corner by ThatsNotPudding · · Score: 2

    are data caps that will essentially kill Netflix streaming by adding a massive 'overage' fee by exceeding the limits. And of course, the nut-less FCC will do absolutely nothing in response.

  81. ultimately they will get less $ from me by gregarine · · Score: 1

    I downgraded my subscription from 3 to 2 DVDs and turned off the Blueray option. So they will be getting a few dollars less a month from me even after the price increase.

    --

    I like traffic lights
  82. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  83. Comment removed by account_deleted · · Score: 1

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  84. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  85. Dude...what you have is NOT ON DEMAND by Danathar · · Score: 1

    What you want when you want? Are we talking about premium CHANNELS? Channels in case you remember are not on demand...well on demand flip to the channel and watch what they have on at that time.

    You do get some bonus streaming features (like HBO on demand). But no way does your on demand streaming options with the $16 month premium channel package compare to Netflix when it comes to selection.

    1. Re:Dude...what you have is NOT ON DEMAND by msauve · · Score: 1

      You don't read very well.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
  86. Netflix reduced my price by assertation · · Score: 1

    Seriously.

    As a Linux user I could not use their streaming service due to their use of Microsoft Silverlight. Yet I paid the same as other Netflix users who could.

    Netflix never offered me a discount nor apologized for this inequity. This has been going on for years.

    I was on the $10 a month plan --- 1 DVD out at a time.

    Now I pay about $8 a month for the same service -- 1 DVD out at a time.

    That happened because Netflix's new plan structures gave me a choice of $16 a month for DVD delivery and streaming.....with the option to buy DVD delivery or streaming separtley.

    At last the inequity is settled.

    I learned to like streaming from hulu and some other assorted sites.......that run just fine with Linux. If I find a streaming site that plays nice with Linux, does things as well as Netflix and is close in price I am dumping Netflix.

    Too many years in paying the same as other Netflix customers who got more soured me.

  87. Re:Frist Pots by Coren22 · · Score: 1

    " please don't leave those dangling quote marks, it breaks Slashdot!

    --
    APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  88. Re: What alternative services are there? by Zaatxe · · Score: 1

    I would ditch Pirate Bay if I there was Netflix in my country. Hell, I would do that even if the price is twice it is now!

    --
    So say we all
  89. You know what burns my ass about this? by DiEx-15 · · Score: 1

    The fact that Netflix is pretty much saying "LOL No, fuck you!" to all the outrage from its users about the increase. It has offered no apology or rational explanation for the spike other than the vague reasons it gives.

    If this price increase doesn't hurt Netflix more than it helps, nothing will.

  90. Bad way to announce it by bonkeydcow · · Score: 1

    It may be inevitable that you have to raise your rates. But, you can go about it a little (lot) more pleasantly. You don't go out and dismiss it by saying oh it's just a couple of lattes. Sometimes it really is HOW you say it.

  91. Maybe with the rate hike they ... by GarryFre · · Score: 1

    might have enough money to bribe the p***ks that be to allow to allow Netflix to be played on Linux. There is no reason it can't except for those who are forbidding it to be enabled on anything but an "Approved" operating system. Its not incompatible its greed from somewhere. Frankly, with the plethora of malware attacks where I work as the malware hitman (Malware Fixer/Remover) I consider windows a virus trap! I used to enjoy gaming and tweaking my windows but now I turn it on with a sickening sense of dread - am I going to be able to watch some show or play a game or am I going to have the joy of cleaning up yet another invasion? I don't have those worries with Linux - Yet! I would LOVE to be able to play netflix on Linux. For those with Netflix this is a show stopper - Literally!

    --
    www.Migrainesoft.com - Computer giving you a headache? We can fix that!
  92. Re:Cost of mailing DVDs by DrMaurer · · Score: 1

    They overworked their stamp licking team and had to pay insurance costs for saliva gland transplant surgery.

    Oh, you laugh. You wouldn't laugh if your tongue was as dry as the Sahara (pardon the cliche). You would _try_ to laugh, but all that would come out would be a puff of dust.

    --
    Dan
  93. Look to the right... by alleycat0 · · Score: 1

    I think it's pretty funny that a Netflix ad appeared on my page to the right of this discussion...

    --
    I am not a number - I am a free man!
  94. Inflation... by RingDev · · Score: 1

    Really, if you look at the inflation rate the $15 I've been paying for 2-disk service for the last 5 years the price should be up to about $18+ right now. So yeah, they bumped it to $20, a buck an change over the inflation rate, and if they aren't going to increase it again for another 5 years, I'll still be paying less than I was when it started.

    This is a whole lot of outrage about nothing. I love how people cry "60%!!!!1!1!eleventyone!!" when we're talking about $4. My cable compay was rasing my rate every year by $10. You could sign up and get a discounted rate for a year, then they would raise your rate $50 at the end of the discounted year, and you would have to call up and bitch at them so they would put you into the NEW discount rate for a year that is $10 over your previous discount rate. Ingenious. I dropped them after my last rate hike, I called their sales line and said, "I have $100 to spend on internet and cable TV, what can you do?" And they had no offers that would meet those requirements. So I switched to AT&T DSL for $45/month and Netflix for $15 a month. Speaking of which, I should go bitch at AT&T and see if I can get a discounted rate again.

    -Rick

    --
    "Most people in the U.S. wouldn't know they live in a tyrannical state if it walked up and grabbed their junk." - MyFirs
  95. BSG by bloobamator · · Score: 1

    BSG. First four seasons. No commercials. 'Nuff said.

    Vote with your wallets.

    --
    "Crude and slow, clansman. Your attack was no better than that of a clumsy child."
  96. Re: What alternative services are there? by Xoltri · · Score: 1
    --
    -Xoltri
  97. Why that article? by cheezitmike · · Score: 1

    The article referenced in the summary says nothing. It just asks some rhetorical questions. Am I supposed to LTFP (Listen to the F-ing Podcast?). There are dozens of good stories about why Netflix is raising its prices. Why lead with that one?

  98. 60%? by highfidelitychris · · Score: 1

    They only raised the price 60% on some plans. Mine was about $24 or so (with tax) with 3 out, streaming, + Blu-Ray. I think it's going up about $4. Hardly 60%.

  99. Anybody knows how streaming content is licensed? by JoeSchmoe007 · · Score: 1

    Is it:

    1) NF pays content owner lump sum $X and gets right to stream content unlimited number of times within specific time period

    2) NF pays content owner $Z lump sum and then $Y for every time content is streamed

    3) Mix of the above?

  100. Library by highlander76 · · Score: 1

    My public library has a great selection of DVDs and they will even ship them to the library branch just a few blocks away from my house. Yes, they are not free (taxes, but I pay for it whether I use it or not so I may as well use it.

  101. Inevitable but till a good price even if higher by rhalstead · · Score: 1

    NetFlix had a sweetheart deal with the studios that gave the studios second thoughts soon after. It was inevitable that their costs would go up substantially as soon as the contracts were renewed. However it's also inevitable that much of the free or inexpensive videos and programs are likely to disappear in the not too distant future. Depending on the channel, Adds (and channel logos) are any thing from a nuisance to intolerable. Often channels will put a crawler across the bottom that completely renders text associated with the image unreadable. Sci-Fi and Weather channels are particularly bad, but many others are close behind. Even subscription movie channels have logos and adds, so NetFlix doesn't look all that bad and they have premium content at a fraction of the cost of cable or satellite. However even with high speed broad band that is many times faster than needed even for HD videos, I often find pixelization, breakups, and pauses when viewing streaming. I've never found the problem to be at either end but some where in the middle using tracrt. The same program/movie can be downloaded in a fraction of the time and played with no problems so the speed has to be varying while streaming. It could also be some sort of interference I'd much prefer the ability to download movies or programs to watch for a week or two before pitching them as there are few I'd want to purchase, but I also find streaming to be rather intolerant of interruptions where I may have to leave for an hour or so.