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Windows 10 Computers Crash When Amazon Kindles Are Plugged In (theguardian.com)
It appears that many users are facing an issue with their Windows 10 computers when they plug in an Amazon Kindle device. According to reports, post Windows 10 Anniversary Update installation, everytime a user connect their Amazon Paperwhite or Voyage, their desktop and laptop lock up and require rebooting. The Guardian reports:Pooka, a user of troubleshooting forum Ten Forums said: "I've had a Kindle paperwhite for a few years no and never had an issue with connecting it via USB. However, after the recent Windows 10 updates, my computer BSOD's [blue screen of death] and force restarts almost as soon as I plug my Kindle in." On Microsoft's forums, Rick Hale said: "On Tuesday, I upgraded to the Anniversary Edition of Windows 10. Last night, for the first time since the upgrade, I mounted my Kindle by plugging it into a USB 2 port. I immediately got the blue screen with the QR code. I rebooted and tried several different times, even using a different USB cable, but that made no difference."
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...lets report every bug and make an article about it. My iPhone rebooted randomly yesterday when I was on the subway. Anyone else found a bug in any of the software they use?
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Maybe it's just windows 10 randomly rebooting itself again. Seeing is there appears to be no way to actually disable the updates feature or features which result in random reboots.
I thought Windows 10 was so stable that those were a thing of the past?
So, if I scan the QR code, does it give me a coupon for a discount on my next Microsoft purchase?
Maybe Micro$oft should take up cookie baking instead. They seem to really suck at operating systems lately.
Windows is obviously no longer meant to be used by the computer literate!
I got off the Microsoft train in 2006.
A decade later, I regard it as one of the best decisions that I've ever made in my life.
If you're a Windows user and ready to leave it behind, start here: Download - Linux Mint
What? Amazon has a device called the "Paperwhite"? Did anyone else initially read that as "paperweight"? I guess technically it's the Win10 system that because a paperweight, but if you can't charge it because it crashes your computer, the reader will eventually become one too.
Who names these things?
Windows 10 is absurdly unstable because it's under constant development. One day your computer is working, the next they decide to do an update and break everything. Of course, instability is just one of the major problems with 10. An equally big problem is that it has no customisation options and gives you no control.
I had Windows 10 on four PCs and I wasn't happy with it, but I thought I'd have to upgrade at some point anyway so I was sticking with it. However, when the Anniversary Update came along and completely destroyed my computers I moved them all back to 8.1. The Anniversary Update is an update in name only, and the reality is that it is a completely new installation of Windows. It downloads the 4GB image, does a clean install (renaming your current one to windows.old) and then tries to transfer your programs and settings across. It fails utterly at doing this and afterwards it's not a case of "what's broken?", more like "does anything still work?"
Windows 8.1 is supported until 2023 so I've got that long to switch to Linux. After all the trouble reinstalling 8.1 on all my computers I wouldn't consider installing 10 again. Windows 10 gets a lot of criticism around here, but I suspect most of the criticism comes from people who haven't actually use it. If you do use it the reality is far worse.
One of my users had a start button that wouldn't work. Tried sfc, dism, etc. Finally had to reinstall the desktop via powershell. Windows! The f'n start button doesn't work and they missed this how?
One of the things M$ changed in Anniversary was that they were going to start enforcing that all drivers will need to be signed. Perhaps the Kindle driver is not? Maybe uninstall Kindle driver, see if Amazon has posted a new signed driver, install that, see if Kindle and Windows are happy together again?
Charged my Fire Tablet on my Windows 10 laptop since the update. Have to try it tonight and see if it replicates on the Fire Tablet too.
I can confirm this in my Win10 setup. Upon plugging my Kindle Voyage, Win10 Anniversary Update crashes instantly and require a reboot.
-- Look to the Rose that blows about us--"Lo, Laughing," she says, "into the World I blow..."
I had this problem. After installing the Anniversary update, plugging my Kindle Paperwhite into the USB port would bluescreen Windows about half the time.
There were more updates yesterday, and I've plugged in the Kindle several times today without anything bad happening.
I'm a dreamer, the world is my playpen. But hey, I'm a serious person, I can't dream all the time.
To resolve, please upgrade your reader to a Microsoft Surface. To aid in this process, operators are standing by to take your order. Thank you for using Microsoft, have a Windows-tastic day!
> ...my computer BSOD's [blue screen of death] and force restarts almost as soon as I plug my Kindle in.
Windows 10 is anticipating the attachment of the device and prematurely crashes? That's pretty efficient.
I'm probably not the only one here who's getting sick and tired of hearing about yet another major Windows bug that we can't do anything about. While Microsoft makes their operating system even less stable, update to update, it also makes it harder for us to even pick the updates that we know work and leave those we don't aside.
That's a serious problem, and downtime due to computers crashing, needing to be reformatted and their operating systems re-installed, together with the time taken for users to learn about these problems and investigate workarounds, costs the world economy trillions every year. In this case the user loses whatever functionality lead them to wanting to plug a Kindle Fire into their Windows PCs in the first place, again having a real cost associated with it.
Yet while we waste time waiting for our computers to reboot, we feel helpless, unable to investigate workarounds or other ways to achieve the results we want.
This quagmire of people being unable to fix the problems caused by bugs and other issues will not disappear by itself. Resources need to be devoted, and unless people are prepared to actually act, not just talk about it on Slashdot, nothing will ever get done. Apathy is not an option.
You can help by getting off your rear and writing to your congressman or senator. Tell them your concerns about bugs in Windows 10. Warn them that trillions of dollars are being lost because of these issues. Tell them this is important to you. Tell them that you appreciate the work being done by organizations like Microsoft and Amazon to fix the bugs, but that without better QA and more reliable drivers, you will be forced to use less and less secure and intelligently designed alternatives. Explain the concerns you have about freedom, openness, and choice, and how vicious, angry, arguments undermines all three. Let them know that this is an issue that effects YOU directly, that YOU vote, and that your vote will be influenced, indeed dependent, on their policies on bugs in Windows 10.
You CAN make a difference. Don't treat voting as a right, treat it as a duty. Remember, it was thanks to ordinary people like YOU that we are now seeing such innovations as SMP in OpenBSD. Keep informed, keep your political representatives informed on how you feel. And, most importantly of all, vote.
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Working as designed. Move along. Nothing to see here.
From what I've heard with the large layoffs at Microsoft the last few years they have been hurriedly getting rid of their older more experienced workers in order to replace them with younger workers especially H1B Visa workers. The Visual Studio 2015 and Windows 10 screwups seem to confirm that.
My Kobo Aura H2O crashes after the anniversary update exactly the same way.
Does this mean MS has a competing e-reader coming to market?
There are millions of Windows 10 installations and millions of Kindles. So unless everyone's Kindle crash when they connect it I'd wait a bit before blaming Microsoft.
It can be caused a faulty USB controller, a bug in some driver (which may or may not be by Microsoft) or some kind of coincidence.
What may have happened (it has already happened to me) is that some driver was updated and now make use of a previously unused feature of the hardware. However, there is a batch of hardware where using this feature results in some kind of undefined behavior, causing the crash.
Try this.
This is lately the trend everywhere.
Anyone stupid enough the buy a Kindle after the incident with the George Orwell books is an idiot who deserves to have their computer ruined.
Yeah, it's called "confirmation bias" actually. In your case, you're a racist fuck who probably thinks anyone holding a H1B Visa is "stealing your jobs," jobs that you aren't likely qualified for in either case. You're an ass on Slashdot who mods up his own comments, I doubt you've had a job in years. Feel free to prove me wrong.
So you and your racist little brain connected two loose bits of information and bang; I know why Windows 10 is so buggy, it's because they let stupid foreigners work on it!
You know what you are? A pathetic old man. When you're a pathetic dead man the world will be a better place.
This is nothing new from Microsoft.
The probability is VERY high that the "issues" are deliberate.
Frankly, if you're stupid enough to eat the steaming pile of shit that is Microsoft,
you deserve to suffer. Actually you deserve to be neutered and sent to a camp
for re-education, and when Trump comes to power you WILL BE.
After the last Kindle update, my side loaded apps disappeared. Not only that, but they won't even install anymore and no error is being displayed as to why. I think the Kindle update borked anything not offered at the Amazon app store.
I don't think those are the people getting fired. They're just retiring, especially those who had the good stock options back from the Gates years and when the stock price was riding high. I understand most people getting the sack these days are the saps brought in from the Nokia acquisition, who were never real Microsoft anyway (and now, never will be).
But there's definitely a case of turnover going on. Youngsters who want to make their own name for themselves (read: make themselves non-fireable) rather than support some old guy's code. They re-invent the GUI, tossing years' worth of human-interface guidelines down the tubes because they're so young and hip and we know everything like how the desktop is dead and the flat look is just so much better it's ok to just make people use it with forced upgrades. Selling software is so old and balding, we're the future and we're pushing out software as a service! Course, if something breaks, something shitty gets released to the world, just push out a fix sometime. Whatever.
Take it easy, Charlie, I've got an Angle...
Just google "raw usb aniversary" (sorry, I had the link from one of MS pages confirming it and recommending not to upgrade and not to mess with your disks but I can't find it anymore).
This is particularly scary as people might destroy their data while "recovering" it. Also from backup drives...
I was not affected by this bug. Thankfully, my USB hub is also not working after the anniversary update, so plugging in my Kindle was unable to crash it. I'd make a video to prove it, but the update also broke my webcam.
All that stuff is working fine for me on Arch though. I had only booted Win10 because I wanted to play the new Deus Ex, but since it looks like a Linux port is likely coming soon (Thanks Feral!), I guess I'll just keep not using Windows, and play the game in a few months.
Till Kindle Won't Run!
HAHHAHHHAHAHA...
Microsoft... oh, wow... Are you even trying?
Toy operating system for retards. Fails again.
TFA makes it sound like this affects 100% of users, but it doesn't seem to affect me. Just tried plugging my kindle voyage into my windows 10 laptop running the anniversary update. Worked as normal, no bluescreen here.
until Amazon won't run.
100% correct. In addition he is probably theodp.
What is it with Microsoft and USB devices, especially BASIC usb devices with KNOWN whitepapers and functions? Why is it that when I unplug a device and plug it back into a different port that it doesn't recognise that same serial ID and work instantly like "other" OS's but has to re-install device drivers all over again, sometimes taking minutes to do so?
Windows' treatment of the USB driver stack is appalling in MOST cases that I have come across.
Universal my ass.
If it weren't for OTHER operating systems you'd think UniversalSB was a misnomer.
I wonder if the Kindle driver could be pointed at to blame. Some drivers use "undocumented" and unsupported entry points to simplify programming. Maybe the jump point that the driver expects no longer exists.
Oh, BTW, you may be running Linux or BSD yourself and not even know it -- Android is Linux and Apple is BSD.
And it'd be technically correct* to state that TiVo DVRs run Linux.
But what people mean when they refer to running Linux or BSD on a desktop PC are X11/Linux and X11/FreeBSD. Unlike the majority of window managers for the X Window System, Android prior to Nougat doesn't even have multiple windows on screen as a standard feature, which makes it not ideal for writing one document while referring to another.
* Allegedly the best kind of correct.
Of course, sitting here in the airport with my Win10 and my Paperwhite, I had to know.
So I am plugging in the USB Cable and
Windows is not done, till Kindle won't run.
sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
But I can on a Mac. There are so many other things not working on W10, that are not being reported on most sites.
https://www.youtube.com/c/BrendaEM
M$ should really take the idea of naming updates and run with it, like Anniversary Update, as if anyone gives a shit that it has been a year since they released their latest over-hyped bug fest. Call it Stinky Elephant Dung or Rainbow Kitten and people are still going to use it, and have problems with it. Next time maybe they'll go full-DPRK and name something the "Bill Gates is God Edition," or just show all their cards and release "Microsoft Owns Your Computer, Bitch. Edition", and you'll have no choice whether to install it or not. But that still isn't as lame as Apple naming crap after big cats, as if that would make the OS more fierce or something.
This is a hacked account, for which the owner can not be held responsible.
And now THIS will be the year of LInux on the desktop!
"Leo Fender was in a 'state of grace' when he designed the Stratocaster." -- Paul Reed Smith
Therefore it's all Amazon's fault / the users are stupid / everyone saying this is a shill / everyone saying this is a liar / who uses Kindles anymore / perhaps they shouldn't buy shitty hardware / other OSes have hardware problems too [/oss zealot]
Nadella has roots in India.
Just how many newbie devs are working on this train wreck of an OS?
Two Seattle technology companies ...
... intent on market domination
... selling ads, apps, entertainment hardware, phones (cough, cough), songs, tablets, video, webservices
... with comparable ad networks, app stores, market capitalization, operating systems, patent portfolios, payment services, research groups (robotics, deep learning, etc), search engines
... (one still sells books; the other, computer software -- but as hobbies)
... meet on the Windows 10 battlefield.
"There can be only one"
I'm wondering if Amazon's product name could've been better. Every time I read "Paperwhite" I see "Paperweight." Although with Windows 10, maybe that's not far from the truth.
Well it is about Windows machines. Nobody with any sense has this problem.
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