I don't know about your phone, but mine has a weight that would be very insignificant on my wrist. In fact, I think my phone weighs less than really any metal banded watches.
Besides the point is that it's a pain to pull your phone out every time it rings just to go "oh I don't really feel like talking to him anyway", not that phones are too difficult to handle because they weigh a lot.
I think you missed what he was saying. Windows XP defaults to just rebooting the system when a BSOD would be triggered so lots of people don't see the BSOD, their computer just restarts, making it look like a PSU issue:)
..since it seems lots of people are missing this: This is a mod of C&C, NOT Halo. It's a conversion to make the units in C&C be Halo units (and more). Basically they're taking Bungie's IP and putting into EA's game, NOT converting the existing Halo engine into an RTS.
While I would love to see this completed and play it, I can see where MS is coming from. Their IP is selling EA games. This is no different than when Blizzard shut down the WC3 Total Conversion (a Starcraft mod that was making it into Warcraft) at least with that one the IP all belongs to the same company.
Not the same thing.
What this was is using the C&C engine to make an RTS using units based off Halo. This is not a Halo mod, but rather a mod for another game to make it into Halo.
Essentially, they were porting all of the graphics from Halo into an RTS, and "stealing" Bungie's art.
That's not to say I would like to see this mod live, but it's not the same thing as taking someone's game and making an original mod. It's taking someone's game and putting it into someone else's.
Yes, if you'd like 2 hour hold times. The reason the first person you talk to is trained so little is because so many of them are needed. And I was saying that 99% of the calls received by customer service are people who COULD have just used the website. Very few people use self service even if it's quicker and easier than calling in. They just want a rep to take care of their problem for them.
For example: about 1/10th of the calls I took in tier 1 were people who wanted to make a payment. They could do this through our website, through the menu of their cellphone (I worked for a mobile company), through our IVR system (by either speaking numbers OR dialing them), or of course, a live advisor.
I was a tier 2 rep, and my department did have a direct line to bypass the IVR and tier 1. We almost never gave this number out because as soon as someone had it, they would never use the standard line again. The issue with this is Tier 1 has about 1000 reps peak. My Tier 2 dept. had about 20.
Haha, didn't work with our system. The center I worked for's automated system would actually say "I'm sorry, you must be having a bad day" and hang up on you if you tried the same thing.
One of the few things that made it seem like the company actually cared about the reps.
Try working a call center. 99.9% of your calls are things people could have done on the website if they tried. Or even (in my case) through their cell phone that they're calling us on. Lots of people won't help themselves if we'll help them, even if it takes 3 times as long for us to do it for them.
We always loved customers like you who were calling for something they actually couldn't do on the website, but again, they were the vast majority.
As for the live advisor asking for you to repeat your information, that could be a number of reasons, such as the representative not synching their hardware correctly with their software which prevents auto-population.
Having personally worked as both a representative and a team lead at an inbound call center (for Virgin Mobile, actually) I can say that these things can be necessary. We had one of these systems named Simone, and I can't begin to explain how many times I heard customer's complain about "her". One day I decided to try to get through the process and see how long it would take me following various routes to get to a live advisor, and it was NEVER over 2 minutes, and only 20-30 seconds for most requests. We needed this system because one advisor could not solve every issue. We had temporary reps who could only handle payments and activations, standard reps who could handle most anything, TSG reps (my department) that would deal with port requests, and our Saves team for deactivations.
Without Simone's routing we would have spent an incredible amount of time just transferring between representatives, and the temp reps would have never worked.
That's one of those "great in theory, terrible in practice" ideas.
What's to stop a griefer from getting to the highest level first (it's almost always griefers that power level early on). What's to stop lower ranked players from disobeying higher ranked ones?
Also, the major reason why an MMO character can never be as significant as a standard RPG character, and I think SWG displays this best when compared to KOTOR. In KOTOR, you are a jedi, along with like 5 other people you'll ever run into. That means that jedis are the shit and powerful enough and rare enough to be respected. In SWG, you would see hundreds and hundreds of Jedi, which all have to be balanced with the non-jedi, making a traditional position of authority for Star Wars disvalued.
You're surprised? Would you rather the CC company give your information to anyone who calls without verifying who they are in some way?
I personally have worked in a customer service call center, and it's pretty basic that they should ask for the last for digits of your social.
Not true.
At Best Buy once I saw a copy of Terminator 3 for xbox. On the cover it listed that it contained a coupon for a free red baron pizza. Even if the price of the pizza equalled the $10 for the game, I wouldn't have bought it.
Why? Because I don't care how cheap something is, if it's crap, I don't want it.
Not everyone would buy a $1 game.
Hell, some people wouldn't take it if they were giving it away for free.
Which, if you read a lot of reviews for this monitor will tell you means absolutely nothing. Viewsonic uses a system referred to as overdrive in order to achieve these response times. What they do is when the pixel is say going from black to 50%, they just put 100% power into it for about the first milisecond (thus getting the pixel to respond much quicker, as higher voltages improve response times for the LCD) and then try to narrow it to the correct brightness. This however often causes the pixel to actually overshoot and become brighter than it's supposed to until it stabilizes. The numbers quoted there are how long it takes the pixel to first get to the correct state, but not stabilize there.
Don't believe me? http://graphics.tomshardware.com/display/20050526/ viewsonic-07.html
Who uses Sprints network, I have seen effects of cell sites being overloaded. In areas where hurricane evacuees flocked, we've gotten tons of calls about people unable to make voice calls. I don't know if SMS spam could do the same thing, but cell networks are quite possible to strain.
Don't know if this helps the discussion, but it's what my experience has taught me.
for graded chemistry tests in highschool, I must say they are actually not very good. They seemed to work reliably enough, but it was frustrating to not be able to see if it actually recorded your answer correctly. I personally had no issues with the system, but 95% of the class hated it.
For the most part, this is due to a change in the actual media (you can't read a VHS tape with a DVD drive). I believe an HD-DVD player (that didn't suck all ass) could play regular DVDs as well.
He's talking about PS2 playing PSX, you're talking about Gamecube playing N64.
Could someone explain the "so what" to this?
I know itunes uses rendesvous for library sharing, and ichat has a rendesvous system for chat, but what does a windows user get out of this?
Slashdot Mirror
But... we're talking about MySpace, not YouTube?
I think this is where the confusion comes in...
Do you have a source for this? I'm sorry, I just find it pretty hard to believe that MS et al would rather curb homebrew than piracy.
I don't know about your phone, but mine has a weight that would be very insignificant on my wrist. In fact, I think my phone weighs less than really any metal banded watches. Besides the point is that it's a pain to pull your phone out every time it rings just to go "oh I don't really feel like talking to him anyway", not that phones are too difficult to handle because they weigh a lot.
The seven hours would almost definitely be a representative who was paid hourly rather than based on sales. He just got a free shift out of it.
I think you missed what he was saying. Windows XP defaults to just rebooting the system when a BSOD would be triggered so lots of people don't see the BSOD, their computer just restarts, making it look like a PSU issue :)
Um, Battlefield 2164? What?
I assume you mean Battlefield 2142, which isn't even out yet?
..since it seems lots of people are missing this: This is a mod of C&C, NOT Halo. It's a conversion to make the units in C&C be Halo units (and more). Basically they're taking Bungie's IP and putting into EA's game, NOT converting the existing Halo engine into an RTS.
While I would love to see this completed and play it, I can see where MS is coming from. Their IP is selling EA games. This is no different than when Blizzard shut down the WC3 Total Conversion (a Starcraft mod that was making it into Warcraft) at least with that one the IP all belongs to the same company.
Not the same thing. What this was is using the C&C engine to make an RTS using units based off Halo. This is not a Halo mod, but rather a mod for another game to make it into Halo. Essentially, they were porting all of the graphics from Halo into an RTS, and "stealing" Bungie's art. That's not to say I would like to see this mod live, but it's not the same thing as taking someone's game and making an original mod. It's taking someone's game and putting it into someone else's.
Yes, if you'd like 2 hour hold times. The reason the first person you talk to is trained so little is because so many of them are needed. And I was saying that 99% of the calls received by customer service are people who COULD have just used the website. Very few people use self service even if it's quicker and easier than calling in. They just want a rep to take care of their problem for them. For example: about 1/10th of the calls I took in tier 1 were people who wanted to make a payment. They could do this through our website, through the menu of their cellphone (I worked for a mobile company), through our IVR system (by either speaking numbers OR dialing them), or of course, a live advisor. I was a tier 2 rep, and my department did have a direct line to bypass the IVR and tier 1. We almost never gave this number out because as soon as someone had it, they would never use the standard line again. The issue with this is Tier 1 has about 1000 reps peak. My Tier 2 dept. had about 20.
I took the parent post as meaning he just wanted to go straight to a live advisor and skip any automated system altogether.
Haha, didn't work with our system. The center I worked for's automated system would actually say "I'm sorry, you must be having a bad day" and hang up on you if you tried the same thing. One of the few things that made it seem like the company actually cared about the reps.
Simply put: you are the minority.
Try working a call center. 99.9% of your calls are things people could have done on the website if they tried. Or even (in my case) through their cell phone that they're calling us on. Lots of people won't help themselves if we'll help them, even if it takes 3 times as long for us to do it for them.
We always loved customers like you who were calling for something they actually couldn't do on the website, but again, they were the vast majority.
As for the live advisor asking for you to repeat your information, that could be a number of reasons, such as the representative not synching their hardware correctly with their software which prevents auto-population.
Having personally worked as both a representative and a team lead at an inbound call center (for Virgin Mobile, actually) I can say that these things can be necessary. We had one of these systems named Simone, and I can't begin to explain how many times I heard customer's complain about "her". One day I decided to try to get through the process and see how long it would take me following various routes to get to a live advisor, and it was NEVER over 2 minutes, and only 20-30 seconds for most requests. We needed this system because one advisor could not solve every issue. We had temporary reps who could only handle payments and activations, standard reps who could handle most anything, TSG reps (my department) that would deal with port requests, and our Saves team for deactivations.
Without Simone's routing we would have spent an incredible amount of time just transferring between representatives, and the temp reps would have never worked.
That's one of those "great in theory, terrible in practice" ideas. What's to stop a griefer from getting to the highest level first (it's almost always griefers that power level early on). What's to stop lower ranked players from disobeying higher ranked ones? Also, the major reason why an MMO character can never be as significant as a standard RPG character, and I think SWG displays this best when compared to KOTOR. In KOTOR, you are a jedi, along with like 5 other people you'll ever run into. That means that jedis are the shit and powerful enough and rare enough to be respected. In SWG, you would see hundreds and hundreds of Jedi, which all have to be balanced with the non-jedi, making a traditional position of authority for Star Wars disvalued.
You're surprised? Would you rather the CC company give your information to anyone who calls without verifying who they are in some way? I personally have worked in a customer service call center, and it's pretty basic that they should ask for the last for digits of your social.
Not true. At Best Buy once I saw a copy of Terminator 3 for xbox. On the cover it listed that it contained a coupon for a free red baron pizza. Even if the price of the pizza equalled the $10 for the game, I wouldn't have bought it. Why? Because I don't care how cheap something is, if it's crap, I don't want it. Not everyone would buy a $1 game. Hell, some people wouldn't take it if they were giving it away for free.
Which, if you read a lot of reviews for this monitor will tell you means absolutely nothing. Viewsonic uses a system referred to as overdrive in order to achieve these response times. What they do is when the pixel is say going from black to 50%, they just put 100% power into it for about the first milisecond (thus getting the pixel to respond much quicker, as higher voltages improve response times for the LCD) and then try to narrow it to the correct brightness. This however often causes the pixel to actually overshoot and become brighter than it's supposed to until it stabilizes. The numbers quoted there are how long it takes the pixel to first get to the correct state, but not stabilize there. Don't believe me? http://graphics.tomshardware.com/display/20050526/ viewsonic-07.html
Who uses Sprints network, I have seen effects of cell sites being overloaded. In areas where hurricane evacuees flocked, we've gotten tons of calls about people unable to make voice calls. I don't know if SMS spam could do the same thing, but cell networks are quite possible to strain. Don't know if this helps the discussion, but it's what my experience has taught me.
for graded chemistry tests in highschool, I must say they are actually not very good. They seemed to work reliably enough, but it was frustrating to not be able to see if it actually recorded your answer correctly. I personally had no issues with the system, but 95% of the class hated it.
HAHAHAHA I wish I had mod points!
For the most part, this is due to a change in the actual media (you can't read a VHS tape with a DVD drive). I believe an HD-DVD player (that didn't suck all ass) could play regular DVDs as well. He's talking about PS2 playing PSX, you're talking about Gamecube playing N64.
I believe the article you're looking for is http://science.slashdot.org/article.pl?sid=03/08/0 4/2224201&tid=126&tid=14 .
Very similar indeed...
Could someone explain the "so what" to this? I know itunes uses rendesvous for library sharing, and ichat has a rendesvous system for chat, but what does a windows user get out of this?
Didn't Splinter Cell do this as well as Thief?
http://64.233.161.104/search?q=cache:HaRYQqPANzcJ: labs.google.com/googlex/+&hl=en
Google Cache of the page =D