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Is the Do Not Call System Working?

BrentRJones writes "I signed up for the Do Not Call registry the first day I heard of it, and I have to say that I have gotten very few telemarketers calling over the past couple of years. However, there now seems to be more calls that start, 'This is a survey...' or some other such excuse. I do not mind getting a few charity appeals or calls from those I have done business with in the past, but I do wish that I could avoid the political phone calls. I am curious what other Slashdot folks are experiencing, and I am also wondering if I say, 'Please remove from any list that you have.' when I am called, will this do any good?"

415 comments

  1. "Your do not call list" by Southpaw018 · · Score: 5, Informative

    I worked for the telemarketing department at MBNA for a while. They're a good company, and while it wasn't my favorite job ever, MBNA is a good business, and they follow the telemarketing rules. (If it's any testament, I carry an MBNA credit card.)

    Anyhow, in answer to the second part of your question: If you say "take me off your list" or "don't call here again," if the telemarketers are following the rules - and they're subject to MASSIVE fines if they're not (like $1000+ per phone call in violation), your phone number will be removed from the marketing programs you mentioned for two years (or if you say "all" your lists, all their marketing programs).

    The magic words are "do not call list" or "ever." The better choice is "do not call list." If you say "Don't call here," it's still two years. However, if you say "Do not call here ever again," or if you say the magic phrase "Add me to your do not call list," your phone number will be added to their federally mandated do not call list for a period of ten years. Also note that once you say one of those two phrases, they are required to give the three pieces of information they need for every call if they have not yet mentioned them, and then terminate the call immediately. (These include their full company name, a telephone number at which they can be reached, and....the third I don't remember. Oops. But! I do remember MBNA being so paranoid about it that we were even required to say the phone number to dead air if someone hung up on us - it was always the last thing you gave them, and we were recorded every second we were on the clock, even while not on a call.)
    Again, this is if they're following the rules. No one likes a telemarketing call at dinnertime, but the bad guys do a hell of a lot worse than that.

    Oh, and I can't comment on surveys or political calls. This is just commercial stuff - the guys who aren't out to make $ have looser rules.

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    1. Re:"Your do not call list" by FLEB · · Score: 2, Interesting

      So that's why they always rattle off an 800 number I'm going to have no chance in Hell of remembering or ever calling back. Hmm. Interesting.

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    2. Re:"Your do not call list" by SEAL · · Score: 1

      After putting myself on the government's Do Not Call list, the only non-personal calls I've received in any quantity are from "charitable organizations". That'd be the local firefighters, stuff like that. They are irritating and pushy but not as bad as the for-profits that used to call.

      I don't think I've received any calls of a political nature. My guess is that most campaigns realize that cold-calling people will generally a) not get them to vote for you anyhow, if they don't support your party, and b) possibly piss off people who DO support your party already.

    3. Re:"Your do not call list" by Nephilium · · Score: 4, Funny

      Personally... when I get a telemarketer, I do my utmost to make their job as uncomfortable as possible... since they initiated the conversation, their time is now mine... If I'm rushed, a simple, "What are you wearing right now?" usually gets them to hang up...

      You can also go for the phone-sex line style stuff... and start asking for a credit card number...

      Nephilium

      Be always drunken. Nothing else matters. If you would not feel the horrible burden of Time weighing on your shoulders and crushing you to the earth, be drunken continually. -- Charles Baudelaire, French poet

    4. Re:"Your do not call list" by RobertLTux · · Score: 4, Informative

      (4) Identification of sellers and telemarketers. A person or entity
      making a call for telemarketing purposes must provide the called party
      with the name of the individual caller, the name of the person or entity
      on whose behalf the call is being made, and a telephone number or
      address at which the person or entity may be contacted. The telephone
      number provided may not be a 900 number or any other number for which
      charges exceed local or long distance transmission charges.
      direct C&P from
      http://frwebgate.access.gpo.gov/cgi-bin/get-cfr.cg i?TITLE=47&PART=64&SECTION=1200&TYPE=TEXT

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    5. Re:"Your do not call list" by Yehooti · · Score: 1

      Regularly received one starting with, "Hello. My name is Michell O'...". Finally I filed a formal complaint with the 'Do not Call' folks. It stopped. Never did find out what she was selling but I didn't want it and I was on the 'Do not Call' list. This list has helped me immensely.

    6. Re:"Your do not call list" by lucabrasi999 · · Score: 5, Informative
      I don't think I've received any calls of a political nature. My guess is that most campaigns realize that cold-calling people will generally a) not get them to vote for you anyhow, if they don't support your party, and b) possibly piss off people who DO support your party already.

      In a previous (pre-IT) life, I was paid political consultant (the pay wasn't high, which is why I am now in IT). Anyway, when we called folks, it was usually folks who were very consistent voters. If it was a primary election, we only called voters that had voted in two of the last three primaries. If it was a general, we tended to open up the list a bit more, but, again, we didn't call anyone who hadn't voted last general election.

      The primary reason for this was money. Why spend money calling someone that had a less than even chance of showing up at the polls?

      Beyond that, our first phone call was usually a straight forward "poll". Would you vote for candidate A, candidate B, or are you undecided? Trust me, when you pick up the phone and someone asks for your opinion, you are more likely to stay on the line. Then, a month or so before the campaign, we would run a "slanted" poll. For those folks that either supported our opponent (candidate B in this example) or were undecided in the first round, we would call them back and ask "Would you vote for candidate B knowing he/she was a lying sack of shit (or some phrase that would echo our most recent negative campaign commercial)"? The goal here was to PUSH the undecideds and opposing voters into either voting for our candidate (candidate A) or not voting at all.

      Then, a few days before election, we would go back to our loyal candidates (in general elections, those voters in our party) and encourage them ALL to vote. Get Out the Vote.

      Since I never won and election, I am now a stinkin' IT consultant and James Carville/Karl Rove are all either making millions or are about to make millions. But, even though I never won, trust me, this is the usual way of running political phone banks.

    7. Re:"Your do not call list" by TheWanderingHermit · · Score: 5, Informative

      Did you know, though, that your registration on the federal Do Not Call list expires after 5 years? I've posted about it in response to a post farther down, but it's worth mentioning again, where people can see it (no, I'm not doing it for karma whoring). It worked for me until this summer when I started getting some calls again, then I checked the website for the gov. list and found out you have to re-register after 5 years.

      That's the one piece of information they never told anyone.

    8. Re:"Your do not call list" by kenf · · Score: 4, Informative

      Having "call intercept" seems to help alot. Any call originating from a phone with a blocked caller id goes to a telco system that tells the caller the customer is not accepting caller id blocked calls and they can have their name phoned to the customer who can decide if they want the call. Many telemarketers block their caller id, and disconnect when they get the telco message. This plus the do not call list has eliminated most unwanted calls for me.

    9. Re:"Your do not call list" by Knetzar · · Score: 1

      So what do you do when a charity keeps on calling?

      I donated money to the MN Fraternal Order of Police and I've been getting police charity orgs calling me every month now. After the second time I requested to be removed from the list. And I still get called every month.

      Next step, write them a letter, record the next call I get, and find out what government org I can call to get them fined.

      Remember, if Safety Services calls you for a donation, save yourself some hassle, and refuse.

    10. Re:"Your do not call list" by Peter+La+Casse · · Score: 1

      In the last couple years, my parents and in-laws (but strangely not I; maybe it's an age thing?) have started getting lots of automated political messages right before elections. Yesterday there was a primary election and they each had 6+ automated messages from various politicians asking for their vote left on their answering machines Monday night.

    11. Re:"Your do not call list" by Ron+Bennett · · Score: 1

      Your name got added to the "suckers" list. And to make matters worse, charities are exempt from many of the rules - so basically the only way off is to file complaints with your state's attorney general office, etc and/or not buying anything else from telemarketers ... after awhile they will remove your name from their "suckers" list.

      I use the word "suckers", because "MN Fraternal Order of Police" (on a related note, some scammers will use the names of real charities as a pretext to defraud people) is likely a scam, or darn close to it in that telemarketers often get upwards of 85%+ leaving little left for the charity, which itself may likely be an outright sham as in doesn't exist, or more likely is registered, but does little or nothing for the police.

      Ron

    12. Re:"Your do not call list" by rblancarte · · Score: 1

      Man the soliciting is CRAZY! I just had my phone line installed (Sunday) and already I have gotten 3 solicitor calls today!! And they knew me by name!!! WTF?!?! All I know is I need to be on the Do Not Call List.

      RonB

      --
      It is human nature to take shortcuts in thinking.
    13. Re:"Your do not call list" by MBraynard · · Score: 1

      It's because they are more likely to vote than you. We know their age, and we target on that basis. We also know you don't vote habitually or you have a hard-to-get phone number or you live in a neighborhood that doesn't go our way, so we don't call for any one of those reasons.

    14. Re:"Your do not call list" by John+Hasler · · Score: 1, Funny

      I recently received a number of automated calls from a doofus by the name of John Murtha who evidently thinks he belongs in the Wisconsin legislature. You can guess the impact on my vote.

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      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    15. Re:"Your do not call list" by BrokenHalo · · Score: 2, Interesting

      their time is now mine...

      That's why I just ask them to hold on and then put the phone down and walk off. Sometimes it takes them 10 minutes to work out nobody's going to talk to them...

    16. Re:"Your do not call list" by maop · · Score: 0, Flamebait

      People who do push polling need to be fined or thrown in jail. I can't believe you would do that and even admit it.

    17. Re:"Your do not call list" by Midnight+Thunder · · Score: 1

      I donated money to the MN Fraternal Order of Police and I've been getting police charity orgs calling me every month now. After the second time I requested to be removed from the list. And I still get called every month.

      In the future if you really do feel it is worth the donation, then you should ask them their name and tell them you will make a donation in your own time. I make a business of not buying anything from a telemarketer and ask them for a phone number in case I change my mind, if I am interested and want to do some research of my own.

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    18. Re:"Your do not call list" by 70Bang · · Score: 2, Informative



      I think it varies by state.

      IIRC, Kentucky is one of the most stringent. Here in Indiana, the SAG has been pretty harsh. A couple of places have set up shop -- until they get caught and decide to make a go of it in court: 1st Ammendment. So far, no one has even come close to winning. There was a bloc (no, not block) of banks which were setting up a crusade to go against the state and the SAG had a half-page ad in the Indy newspaper with contact info for those banks.

      I wrote to the SAG's office, pointing out what they should have done is to get everyone to make copies of the info, or if they are just not able to pay for it, use a page with simply says, [x] No! I do not want...!. Put a stamp on everything and ensure it looks like any other letter. This will force them to open every envelope, regardless of what they suspect what might be included because it might be legit.

      The SAG's election two years ago focused upon, "during my first term, I promised I would work to stop telemarketing and I have penalized those who disregard for it. I intend to continue. What he should have said was, "now that the telemarketing is under control, we will keep it there. Now that the U-CAN-SPAM Act 2003 provides SAGs with the abiiity to go after spammers. And I'm going to dedidate this term doing so, either alone, or in conjunction with SAGs of other states".

    19. Re:"Your do not call list" by NiTr|c · · Score: 2, Insightful

      So I'm more likely to get more political phone calls if I vote? Well jeez, that's a really great incentive to vote isn't it? Do my civic duty and then get bothered more and more the coming years. With a country with as low of a voter turnout as ours (America), one would think that bothing those who DO vote is not a good plan.

      --
      Try actually thinking for yourself. It's quite refreshing.
    20. Re:"Your do not call list" by mattbadass · · Score: 2, Informative

      Didn't the do not call list go into effect sometime in 2003? If so, how have you had to re-register already? It's only been 3 years at most for you (I registered immediately and I have until 6/2008).

    21. Re:"Your do not call list" by lucid420 · · Score: 1

      I worked for a telemarketing...ahem telefunding firm, as they liked to call it, for 5 years and worked on their automated unix and I3 dialers. They worked very hard to follow all of the do not call rules and regulations, or else pay the thousands per reported and proven violation. On top of the national lists, there are also lists for the DMA, the state, and then we kept lists for each of the clients and sometimes each group of campaigns within a particular client. So before the files went onto the dialers they were scrubbed by several lists before any calls were made. However, 90% of the company's calls were for non-profit and political companies and very few commercial companies. Non-profit and political as we've seen explained here are exempt from using the national lists as well as any companies with a prior business relationship with a consumer, but out of the "goodness of their hearts" my company would still honor the lists of people that told them to go to hell or they wanted taken off the list. It boggles the mind how many people would still listen to these calls and give money to these organizations. So for some reason telemarketing is still a very profitable business despite these no call lists. Without going into exact details that might get me in trouble, there are so many lies and deceitful scripts that are read thousands of times daily that cause people to continually fork over millions helping these organizations. I just wish the do not call lists could do even more than they are doing now. I remember one Christian evangelist asking for a SECOND jumbo jet to fly above the clouds of terrorism. I wasn't there more than 3 weeks after that...

    22. Re:"Your do not call list" by TheWanderingHermit · · Score: 1

      I think that's when it beceame official. I remember signing up earlier, either for testing or an earlier form.

    23. Re:"Your do not call list" by Short+Circuit · · Score: 1

      Twice now, I've had to get ahold of a person with one of those services. For whatever reason, it drops calls from cel networks, rather than let me speak my name.

      Having only a cel phone, and not having control over its CallerID blocking (it's not technically my phone), those services are a pain.

    24. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      How ironic that the same companies that seem so desperate to call you directly, route you, their customer into impersonal voice mail hell when you call them.

      It just goes to demonstrate how much big (and brainless) business' scratch and claw to get a new customer, but crap all over the ones they already have.

      No wonder these same companies pay on average (I heard/think) their CEO's 400x minimum wage. Morons all of them.

    25. Re:"Your do not call list" by f1055man · · Score: 2, Informative

      To add to this and reply to the OP, requesting political callers take you off the list is not going to do any good. For one, IIRC there's an exception to the DNC law for political and nonprofit purposes. Also, the people that are calling don't control the list. Not just the person on the phone but the organization they represent as well. Campaigns buy lists of registered frequent voters and donors. These lists cost thousands and there are companies that focus on just this. My mother used to be registered as republican (never voted that way but didn't change it after leaving her father's house). A couple Octobers ago she got a phone call; I overheard her end of it. "No, I hate education" (she's a teacher) "I don't need no social security" "Healthcare's for wimps" "I think we really should let the terrorists win" "I'm not going to vote for that raging bitch!" Turns out it was a push pull for Nancy "Pharma" Johnson. You can be sure she remembered to vote after that call. Good lists matter. Always remember to validate your data.

    26. Re:"Your do not call list" by Holi · · Score: 1

      I probably get 3 to 4 calls daily from people running in the local primary, I rarely answer the phone because I have talked to them all already and yet they keep calling me. I have told them all I am an independant and I don't vote in primarys, hell it's there party they should decide who is going to run. I'll vote in the actual election but I insist on deciding on my own who I will vote for.

      Yet they keep calling.

      --
      Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
    27. Re:"Your do not call list" by Wumpus · · Score: 2, Interesting

      Define "charity." You'll be surprised who some of those callers really work for. The magic words to watch out for are "We are calling on behalf of." There are several for-profit companies (some of them are public, and their profits are substantial - I looked them up) who specialize in raising money for charities. They call "on behalf of" some fraternal order of police, ask for some money, give some of it (as little as 3%) to the charity, and pocket the rest. If you ask the person on the phone whether he's a volunteer, he'll tell you that he isn't. He'll gladly give you the name of his employer, and the percentage that goes to the charity. He'll even put you on a do not call list if you ask. I used to get a lot of those calls for a while, and when I started asking to be placed on the do not call list, they slowly stopped. But stop they did.

    28. Re:"Your do not call list" by jmurano · · Score: 1

      Some unscrupulous phone companies (Qwest, at least) sell your name and phone number to telemarketers.

    29. Re:"Your do not call list" by SydShamino · · Score: 1

      >> if the telemarketers are following the rules

      If they were following the rules, the caller ID information wouldn't be "Unknown Name, Unknown Number" or "Not Available", which is the information given on each of the 3-4 calls we get daily. We've been on the Do Not Call list since the day it opened.

      --
      It doesn't hurt to be nice.
    30. Re:"Your do not call list" by M.+Baranczak · · Score: 2, Funny

      That's why I just ask them to hold on and then put the phone down and walk off. Sometimes it takes them 10 minutes to work out nobody's going to talk to them...

      10 minutes? Shit, that's nothing. If you say something that makes them think you might buy, they'll stay on the line for much longer than that. My personal record is an hour and a half (I could have gone longer, but I needed the phone). A friend of mine claims seven hours.

    31. Re:"Your do not call list" by cosmicj · · Score: 1

      my response is always "I'm sorry, which company are you with?" (They answer, and ask for the phone number if it didn't show on my CallerID, and I reply) "Thank you, you know I'm on the do not call list and I will be reporting this violation" ...

      So far there has been an immediate click on the other end *every* time I have stated that. And I have reported *every* call immediately after the offender hangs up, and I literally have not heard BACK once from the offending people. My calls have gone from few to almost nonexistant. (You're right I have gotten a few 'survey' calls but so far none of them has called back. ;-)

      J

    32. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      I've gotten about 10 political calls in the 2 weeks leading up to the primaries here. About 8 of those were electronic.

      As to the do not call list, I've reported about 10 companies who have called me after the 3 month period. I know at least one of them got punished.

      It's esay to report them online: https://www.donotcall.gov/Complain/ComplainCheck.a spx

    33. Re:"Your do not call list" by userlappy · · Score: 1
      This is just commercial stuff - the guys who aren't out to make $ have looser rules.
      Holy crap! Congratulations are in order. You are the first person on the internet to correctly use the word "looser."
    34. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      What's that I smell? Oh yeah....

    35. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      Let me second the other poster. Nothing sucks worse than trying to call your buddy when you are stuck with a broken down car in a bad part of town and you get the fuckin' recording that "this party does not accept blocked calls" even though you didn't block your caller ID. For some reason cell calls seem to trigger this system a lot and it sucks. I guess since you don't know about the calls you're missing it doesn't matter.

    36. Re:"Your do not call list" by PresN · · Score: 1

      AT&T does as well, the jerks. 2 days after it was hooked up, the telemarketers already knew my name and that I was new to the address.

    37. Re:"Your do not call list" by jamesh · · Score: 1
      No one likes a telemarketing call at dinnertime


      I'm in Australia, so things are a little different, but the one thing that is really ticking me off these days is that when I answer the phone with "Hello", i get nothing for about 5 seconds, during which time I've said "Hello?" again a few times. I assume it's just answering machine detection, but it really pisses me off. When that happens (which must be about 9 out of every 10 cold calls now) and the Indian accented voices comes on (again, 90% of calls) with "Hello Mr <lastname>", I tell them to go away (or worse) and then hang up.

      Maybe it's just me but i think that calling someone and then not being on the other end of the phone when they answer is the height of rudeness.

      Of course, once I buy an FXO ATA and can achieve WAF with Asterisk, the problem will be solved in a much cleaner way such that i won't even hear the phone ring for calls with no CLID, they'll have to press a few buttons first :)

    38. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      That may have been a state level do not call list, many states had their own lists prior to the federal list being created.

    39. Re:"Your do not call list" by TheWanderingHermit · · Score: 1

      I don't remember the specifics. I remember being on a do not call list before the main one went live. It could have been a test list or something else. I think there was a voluntary list where marketers didn't have to legally follow it. I do know that earlier this summer, I went to the site that has the list and checked my phone number and it was either not listed any longer or listed as expired. I remember then going through the site to find out why it wasn't on there and that's when I found out about a specified five year limit. I can't see some people cannot accept that I wouldn't remember clearly something I spent 5 minutes on years ago when I signed up and would need to pick and be ugly about it, but the bottom line is that I started getting calls, checked the site and saw my number was listed either no longer included or listed as expired and that's when I found out about he five year limit.

    40. Re:"Your do not call list" by delinear · · Score: 1

      I doubt this very much unless they're selling something very expensive and on a big commission. I've worked in a couple of call centres (admittedly one was tech support, though we were still supposed to generate leads from the calls).

      The technical one had a maximum average call time of just under ten minutes (we were expected to handle 40 calls per day). Bearing in mind some of these calls were pretty involved and one or two calls might take an hour each but you're still meant to hit your target of 40. The other call centre was pure sales, working for most of the big banks, and the average call time there was expected to be 3 minutes.

      These things generally have a very quick turnaround, no way would I have been allowed to wait on the line listening to dead air for ten minutes, let alone an hour or 7. We'd have been called up on that in a shot. Not only would you know that you could have made a couple of sales in that 10 minute wait, you'd also have it very much in your mind that it's screwing your call stats for the day and you're going to get talked down to by your line manager/fired (if it happens too often).

      The problem with walking off and leaving them hanging is that, in theory it hurts the company because they're paying for a connection and sometimes time for doing nothing, but the person in between the company and you is thinking about their own back and won't let it happen. I can only imagine someone would hang on this long if a) they're new in the job and have yet to be bawled out over call times; or b) like I said, they're selling something very expensive with a huge commission and you've virtually promised them a sale ("I'm definitely going to buy, let me just go find my credit card."), but even then it's hard to imagine they'd hang on more than 10 minutes. More likely they'd move onto the next call, and because you didn't properly terminate the call you'll go back in the call queue and likely receive another call within a week (if you'd said you weren't interested you'd probably go back in the database to call in 6 months, I can't comment on the do not call list as we don't have that over here, just the telephone preference service which you have to manually add yourself to but is meant to automatically cover all companies).

    41. Re:"Your do not call list" by IKnwThePiecesFt · · Score: 3, Insightful

      The seven hours would almost definitely be a representative who was paid hourly rather than based on sales. He just got a free shift out of it.

    42. Re:"Your do not call list" by Southpaw018 · · Score: 1

      I'm late with this reply, but perhaps you'll revisit this thread. At MBNA, the system actually called the other party first, then patched us in to the call. You heard a beep, and that was it - you had to be ready to start talking. The info came up on your computer at the same time. This was to handle bad phone numbers and busy signals by the automated system, so as not to use up our time (telemarketing is a business where time is absolutely money). As I understood it, the delay you hear on your end is caused by the lag time between when the autodialer system called your number and then found a person on our end to connect to your call.

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    43. Re:"Your do not call list" by xsonofagunx · · Score: 1

      In most cases, I would say - yes, it's a horrible thing to do, but he was being paid to do it. Now, if he were doing this voluntarily, I would say fine the fuck out of him, but everyone's got to have a job, even if you don't really believe in the methods behind it.

    44. Re:"Your do not call list" by xsonofagunx · · Score: 1

      They're probably listening to you saying 'independant' and thinking 'undecided', so instead of taking you off their call list this time, they're putting you on their MUST CALL list. Next time, just tell them that you intend to vote for them, and help to fuck their survey up.

    45. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      I can't comment on surveys or political calls. This is just commercial stuff - the guys who aren't out to make $ have looser rules

      Are you implying that politicians aren't out to make money? I almost fell of my chair laughing!

      There is a reason why the US government of today dwarfs the US government of only 100 years ago, both in raw incoming revenue and economic dominance over the people. The reason is that more and more government benefits the power elite. That's exactly why we keep getting more and more government.

      It used to be that the president of the US would walk out of the white house, down the street -- alone -- talking to anybody who came up and heading down to the local pub for a sandwich. Today, the US president doesn't go anywhere without an army of bodyguards, make-up artists, advisors, food-testers, limo drivers -- if the word "emporer" doesn't apply here, I don't know where it does.

    46. Re:"Your do not call list" by xsonofagunx · · Score: 1

      it is a good plan if they're those that DO vote for your opposition

    47. Re:"Your do not call list" by 3waygeek · · Score: 1

      To enable callerID on the cell phone (assuming it's GSM), try prefixing *31# to the phone number you're dialing. This and many other GSM codes are supported by many GSM phones.

    48. Re:"Your do not call list" by Jaseoldboss · · Score: 1

      It's a side effect of companies using a predictive dialler. Basically they consider that their agents time is worth more than yours.

    49. Re:"Your do not call list" by Short+Circuit · · Score: 1

      The last time I did that, I got chewed out royally by the phone's owner. :-/

    50. Re:"Your do not call list" by mark-t · · Score: 1

      Yup.... asking for a credit card number does the trick.

      Ever had a telemarketter hang up on _YOU_?

    51. Re:"Your do not call list" by nutrock69 · · Score: 1

      Since I'm expected to wait, that delay implies that the telemarketer's time is worth much more than mine. On a whim, I actually waited once - almost 5 minutes - before ripping the telemarketer a new one over ignoring the DNC list. It's bad enough I get put on hold when I'm calling someone, so it's really quite insulting to be put on hold (without asking) by someone who's calling me to ask for money or tell me who I should vote for.

      I also can't believe they think they'll sell something after potentially insulting the customer. If nothing else, the dead-air-delay will guarantee I won't sign up for whatever anal raping they happen to be selling.

    52. Re:"Your do not call list" by adamjaskie · · Score: 2, Funny

      Likely they have three lists:

      Undecided - Call this person every day to try to make her decide on our candidate.
      Enemy - Call this person every day to try to change his mind.
      Friend - Call this person every day to encourage her to vote.

      --
      /usr/games/fortune
    53. Re:"Your do not call list" by shaneh0 · · Score: 2, Informative

      I've worked as a developer for the national DNC and recently Howard Dean for America.

      It *amazed* me how big their database is. It was so big that developers (at least all the ones I worked with) weren't allowed to query against their (Oracle) tables. We only had read access to (the hundreds of) views. It was the largest database I've ever worked against and it really taught me a LOT about writing applications that have to work with very large data sets.

      It had information about how you told a DNC staffer you would vote in every election for a decade. Every time someone called you, it held your answers. Every time you requested a ride to the polls, or every time your home was canvassed. Obviously, there were gaps. If you were canvassed by the local Mayoral campaign, it wasn't in the DB. But the next time you get material dropped off from a Presidential or Congressional campaign, or the next time you tell them "Undecided" or "strongly supportive" just think about the DB table with a billion records in it that just incremented to 1,000,000,001.

      And this was the DNC. From the devs I talked to that worked for the darkside, the RNC had a much more sophisticated system. Luckily, this is one area that's been given a lot of attention by Dean since the 2004 election. I really believe that now, finally, the democrats have technology parity.

    54. Re:"Your do not call list" by rjune · · Score: 1

      The vast majority of calls from "local firefighters" are actually being done by a telemarketing company. Your local fire department (or police department) probably has no idea that the solicitation is being done. On the off chance the company is working for them, they receive a few cents on the dollar.

    55. Re:"Your do not call list" by bcattwoo · · Score: 1
      In most cases, I would say - yes, it's a horrible thing to do, but he was being paid to do it. Now, if he were doing this voluntarily, I would say fine the fuck out of him, but everyone's got to have a job, even if you don't really believe in the methods behind it.

      This has got to be the funniest shit I have read in a long time.

    56. Re:"Your do not call list" by OhPlz · · Score: 1

      I got them to leave me alone by telling them I was unemployed. They hang up real quick and haven't bothered to call back in over a year now.

    57. Re:"Your do not call list" by lucabrasi999 · · Score: 2, Insightful
      People who do push polling need to be fined or thrown in jail. I can't believe you would do that and even admit it.

      Why do you say that? Campaigns are nothing more than glorified advertising campaigns. The primary job of a campaign is to portray your candidate in the best light possible. The most cost effective method of advertising for most campaigns is mass media (there are some campaigns where direct mail is more effective, but that is limited to certain expensive media markets). Radio and TV advertising is limited to 30 second sound bites, you cannot run an issue-based campaign via Radio and TV. As a result, your advertisements are limited to either "My candidate equals Motherhood and Apple Pie" or "My opponent is a lying sack of shit".

      Push-polling is yet another version of advertising to supplement the negative ads you see on TV. Have you ever received a political snail-mail advertisement that was "negative"? They ususally are comparison pieces. My candidate voted THIS WAY, the opposition voted THAT WAY. Same thing as a Push-Poll, just via mail. Sometimes, a more effective method than by phone, but it can be very costly to run mass mailings -- multiple mailings are required to have a true impact.

      Now, before you start complaining about negative campaigns, let's think of traditional (non-political) advertising. A decade or so ago, Burger King ran negative ads against McDonalds. In these Ads, Burger King claimed their burgers were "flame broiled" and that much better than frying. Of course, "flame broiled" meant that Burger King ran their burgers over open jets of burning natural gas, but "flame broiling" sounds better.

      Or, how about the most recent set of Miller Light beer ads? Miller Light claims to have 'more taste' than Bud Light. Note that Miller Light doesn't say that their beer tastes better. They only say it has MORE taste. Since taste is rather subjective, you could argue that Miller Light has more of a shitty taste.

      Don't be so hard on push-polling. It is purely advertising. And, what is more American than a good advertisement? :)

    58. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      Define "charity" ?

      Very simple - ASK them!! If they even hedge about being (federal) tax deductible, you
      have your answer. If they claim they are, ask them what section - e.g. Section 501(c)(3)
      or whatever - because they should *know*, and if they don't know, that's your answer.
      That's when you ask for their organizations full name and address, etc. By then, you'll
      probably have your dial tone back, of course.

    59. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      Given how much money MBNA gave to a certain presidential candidate in the last election cycle (and the majority party) I don't share your view that MBNA is a good business. I cancelled my card two days before the last election to prove a point.

      The other two cards that I have are going to get similar treatment as soon as they're paid off, and then they aren't going to get used.

    60. Re:"Your do not call list" by centerfire · · Score: 1

      Hopefully it was, "Hello, My name is Michell O. You're uncle just died and we've been trying to let you know that the estate is almost out of probate."

    61. Re:"Your do not call list" by SomeoneGotMyNick · · Score: 1

      When I get those calls, it's usually a small speech on their end after I say, "Hello". After their speech, I kindly thank them for giving me the time to finish chewing what I was chewing (they call during dinnertime) and then inform them they convinced me commit to a vote. I tell them I'm voting for the "other" candidate.

      The "other" candidate may also lose my vote the same way, if they call. Then, I look at any independent candidates for when I'm at the voting booth (they tend not to call).

      I am adamant about it. I have zero tolerance for the political tripe they pass off. I'm also a "hands in my pocket" person when walking up to the voting booth. I don't want to give them any idea that I may be grabbing any of their literature. I consider myself an educated voter and barring any telephone calls like the above examples, I can do my own research, formulate my own opinions, and make my own decisions on who to vote for.

    62. Re:"Your do not call list" by smitty97 · · Score: 1
      If you say "take me off your list" or "don't call here again," if the telemarketers are following the rules - and they're subject to MASSIVE fines if they're not (like $1000+ per phone call in violation), your phone number will be removed from the marketing programs you mentioned for two years (or if you say "all" your lists, all their marketing programs).

      how can you prove if they are or not? who gets $1000? me?! woohoo! i'm going to thank the next telemarketer that calls.

      --
      mod me funny
    63. Re:"Your do not call list" by Anonymous Coward · · Score: 0
      That's the one piece of information they never told anyone.
      It was told, and it was apparently unheeded by you. Their current website highlights the expiration (sorry, can't get archive.org to call up the older versions), but it was never marketed as "Do not call, EVER".

      Lastly, it's probably been noted elsewhere in this discussion, but political and charity orgs are exempt from the rules. They thank you for providing a well maintained list of valid phone numbers.
    64. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      Non Profit organizations are exempt from the do not call list. I currently work for an online advertising site that linked up with a non-profit organization in order to be exempt from the do not call list. It works. We have one employee from that the non-profit place (which I have never steped foot in) who sits in an office and watches TV all day. This keeps us exempt and able to call as many people as we wish. Our company has its own do-not-call list and if someone requests to never be called again, we will put them on our list and as far as I know, they won't be called again. Management isn't strict about this policy and it is generally up to the sales rep to put them on our "do not call again list". We do not record calls, are not registered with the BBB and any complaints fall on the non-profit organization that is exempt from most of the standard business regualtions and could care less what their status is with the BBB or any other counsumer reporting agencys.

    65. Re:"Your do not call list" by MooUK · · Score: 1

      Telling them that if they ever call you again you will never even consider voting for them could be effective...

    66. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      I'm not sure how it helps.

      When the company I work for starts a campaign, a new DID is assigned to it, with a voice mail setup on it. (nobody checks the messages, they're just trashed)

      When someone asks to be put on the "do not call list", the lead is locked out of dialing in that calling list only. A new campaign will be created with the sales, do not calls, not interested, and other "live respondents", to be called again with a different outgoing phone number, different company name, and different thing to sell.

      The point is, the national "do not call" list does a great job of keeping legitimate companies away from you, but does nothing to a fly by night boiler room. When enough BBB or attorney general complaints pile up, they just close the company and start a new one.

    67. Re:"Your do not call list" by Doug+Lim · · Score: 2, Informative

      Sure, having complaints fall on the non-profit *sounds* like a great idea... until the non-profit gets enough complaints to decide that working with the complaint-generating organization isn't worth working with anymore.

      Not exactly the same situation, but one time I got called by a telemarketer trying to sell delivery service for a local dairy. When I started going through the TCPA routine for collecting information and asking to be put on the do-not-call list for them and the company on whose behalf they were calling (this was before the National Do Not Call List existed). The telemarketer ended up putting her supervisor on the line, who got really uppity about how they didn't need to give me their (the outcall agency) company name or their contact information and stated that they didn't need to maintain a do not call list (all required by TCPA). He then hung up on me.

      The telemarketer DID get far enough into the sales pitch to tell me name of the company whose services they were trying to sell...

      The next day, I called the dairy's corporate headquarters, asked for the marketing department and from there asked who was responsible for outcall telephone marketing operations. I calmly explained what happened on the call and added that of course the agency supervisor refused to provide information about the agency after being rude and failing to comply with telemarketing regulations; after all, the telemarketing supervisor wasn't screwing with his own company's reputation and good name, but rather that of the dairy's.

      The person I spoke to at the dairy was very polite, provided me with the information I wanted about the telemarketing org, took my phone number and promised to add it to all of their do not call lists and added that she would be having a rather pointed discussion with the agency's account rep in the next week.

    68. Re:"Your do not call list" by LunaticTippy · · Score: 1

      Simply tell them you committed a felony "Attempted murder of a telemarketer via phone line" and are ineligible to vote.

      --
      Man, you really need that seminar!
    69. Re:"Your do not call list" by jandrese · · Score: 1

      Yeah, I got put on one of those "sucker" lists once. I gave to the Fraternal Order of Police or something and suddenly I'm getting calls from the Fraternal Brotherhood of Police, the Policemans Fraternal Brotherhood, and whatnot. Each time they called after that I offered to pledge the minimum amount and then just sat on the mailers once they came. Pretty soon I was moved to the deadbeat list and the volume of calls dropped dramatically. If you read the pamphlet carefully, you'll notice that you aren't actually pledging anything at all over the phone, and you're under no obligation to actually pay them anything for sending you mail. I get a call from them about once every 9 - 12 months or so now, but each time I just pledge the minimum and then never send the envelope in. That seems to keep them off of your back.

      --

      I read the internet for the articles.
    70. Re:"Your do not call list" by LunaticTippy · · Score: 1

      It can't be that big, after all there are only 200 million or so registered voters.

      Working with hundreds of dataloggers generating 100 records/sec 24/7 for years gives a truly large database.

      It's interesting though. I never thought about political parties keeping track of all this.

      --
      Man, you really need that seminar!
    71. Re:"Your do not call list" by LunaticTippy · · Score: 1

      It's very sad.

      My brain converted it to "loser" and tripped on the sentence.

      --
      Man, you really need that seminar!
    72. Re:"Your do not call list" by lucabrasi999 · · Score: 1
      It can't be that big, after all there are only 200 million or so registered voters.

      There's more to it than the number of voters. It's probably a relational DB. So, each type of record has to be stored on a different table. Not only do they track your name & party registration, they probably track your address, your voting history (how many times you voted, not who you voted for), your phone number, your phone polling history, your door canvassing history, how many pieces of political mail you received, and some of the other things the OP mentioned -- your requests for ride to the polls, etc.

      So, if you have responded to 10 phone polls in the past 10 years, then each one of those responses may be a separate row in the PHONE_POLL table. Of course, this would only be for polls run by the party. Polls run by the news media or polls run by the opposition party would not be included in the DNC database.

    73. Re:"Your do not call list" by userlame · · Score: 1

      That's exactly what happened to me. I had a twinge of "*sigh* there it is again" and was confused until I reread it a couple times.

    74. Re:"Your do not call list" by jamesh · · Score: 1

      Thanks for the explanation. The net result though is that by the time they get around to responding to my "hello?", i'm pissed off enough to hang up. My time is worth something to me, even if it's not to them.

    75. Re:"Your do not call list" by SlackGirl · · Score: 1

      When I was doing phone banking two years ago, we hed a box on our call sheet to check for people who asked not to be called again. They were *supposed* to get purged from subsequent lists, but I can't verify it.

    76. Re:"Your do not call list" by Anonymous Coward · · Score: 0

      I teach IT for businesses. Recently I went in to teach the IT staff at a real estate company. The conference room was in use, so I just sat in and listened. It was a class for real estate agents on how to do cold calling while pretending to be taking a survey. The whole thing was focused on how to claim this was a legal call while actually trying to turn it into a sales opportunity. Very slimy!

    77. Re:"Your do not call list" by maop · · Score: 1

      I totally aggree that push-polling is advertising. Commerial speech is regulated more tightly than other speech. When you say or imply that you are conducting a poll that lends credibility to what is said in the poll. Information contained in a poll question is supposed to be established fact. However the problem is not that the facts maybe wrong or misleading it is that the call is being represented as a actual poll. Representing the call as a poll when it just an advertisement is called fraud. I'm not saying individuals that are employed to do this should be fined and thrown in jail but the people who setup these operations should be just as business would be if they used deceptive practices in order to sell something. (Example: you have just won a prize but first you have to buy some magazines). This is why push-polls are conducted in secret. An easy way to identify one is if the caller asks you if you are a member of the media or worker in a political organization and then subsequently a poll is conducted afterwards. If you are called by a push-poller as with any other fraud you should contact your attorney general and tell them about the occurrence.

  2. Bastards by Anonymous Coward · · Score: 0

    Sadly, the BASTARDS that passed the law left a loop-hole for themselves to call you at will. It's what you wanted them to do, right!??!?! F**king "lawmakers", they don't know how to make fair and balanced laws.

    1. Re:Bastards by TheWanderingHermit · · Score: 3, Interesting

      There's another loop hole that most people don't know about and I haven't seen posted here yet.

      It expires after 5 years and, believe it or not, it's been around for 5 years.

      I had gotten rid of most calls years ago by telling every one to put me on their do not call list. I also got a recording of the "out of order" signal the telco uses and put that on my answering maching, at the start of the tape, and that helped eliminate some calls. If I didn't recognize the number, I'd let the machine get it, and there were some numbers that I used to see show up often but without a message. The telco tone at the start of my tape eliminated some of them. They called once or twice more, got the tone, and stopped showing up. I also know time online is a major issue for marketers, so I'd talk some to death -- keep them on 10-15 minutes and not buy anything. That's way more time then they should spend on the phone even for a sale.

      When the do-not-call registry went active, everyone in my family registered all our phone numbers. What few calls I'd still get stopped coming in. Then, a few months ago, I started getting some calls this summer, so I looked up the registry to see if there was a problem and found out that you have to re-register every 5 years to keep your number listed.

      If you're getting more calls in the last few months, it's because your registration on the list expired.

      Personally, I answer all the survey calls. That way I get to tell them my favorite radio staion and my preferences in movies and other topics they ask about. Considering how few geeks there are out there, I figure it's my way of making sure someone with my tastes gets counted. As for political calls, I can usually spot them on caller ID, so I pick up the phone, then hang up.

    2. Re:Bastards by ctaylor · · Score: 4, Informative

      You can verify your registration on the DNC list:

      https://www.donotcall.gov/confirm/Conf.aspx

      They will send you a nice email that looks something like this:

      "Your phone number with the last four digits XXXX was registered in the National Do Not Call Registry on 10/13/2003. Most telemarketers will be required to stop calling you 31 days from your registration date. Your registration will (or did) expire on 3/26/2010.

      Visit www.donotcall.gov to do any of these things:
      -- to renew your registration before it expires
      -- to file a complaint

      Print this email and keep it for your records."

      I'm not exactly sure why the expiration date is more than 5 years in my case. Something to explore!

    3. Re:Bastards by simontek2 · · Score: 3, Informative

      2003+5 Does not equal 2006. It comes up to 2008. Gee whiz, Where did you goto school. I do not want to send my kids there if the math is that bad.

      --
      SimonTek
    4. Re:Bastards by dthree · · Score: 1

      I used to do the surveys until noticed they all fall in to one of two categories:

      1. Radio/tv station wants to see what kind of visibility and reputation they have with consumers.
      2. Political party/figure wants to sway your opinion by wording questions to badmouth their opponent.

      It's a bit dissapointing because I agree to do the surveys because I hope they are the kind that get quoted in the media, but it just seems like they are either marketing research or propaganda.

      --
      "I forgot my mantra."
    5. Re:Bastards by Nimey · · Score: 1

      Don't send your kids to the school where you learned English, either.

      --
      Hail Eris, full of mischief...

      E pluribus sanguinem
    6. Re:Bastards by Ariven · · Score: 1

      Not all survey calls are benign.. some companies use them to first verify their call list is good and then try to get you to say you are interested in more information.. which then gets you a sales call followup.

    7. Re:Bastards by LindseyJ · · Score: 1

      'Marketing research' and 'Propanda' are terms that describe media-quoted polls pretty accurately, actually.

    8. Re:Bastards by TheWanderingHermit · · Score: 1

      I should have included there was an earlier version, for testing or something, and that's when I signed up.

      Oh, I used to teach math. I can also write well, too. Guess that's better than your abilities.

    9. Re:Bastards by internewt · · Score: 1

      Now that sounds exactly why the "surveys" are in the exception list for DNC. Lobbiests working hard again...

      --
      Car analogies break down.
    10. Re:Bastards by saintlupus · · Score: 1

      I can also write well, too.

      Additionally, so can I, also. Too.

      --saint

    11. Re:Bastards by dthree · · Score: 1

      I see there actually is a name for the propoganda polls

      --
      "I forgot my mantra."
    12. Re:Bastards by DrinkDr.Pepper · · Score: 1

      Can someone write me a perl screen scrapper to re-register my phone indefinately?

      --
      0xfeedface
  3. Answers by daveschroeder · · Score: 3, Informative

    Yes, the Do Not Call system works. I'm on the national and state registries, and haven't gotten any telemarketing calls.

    I wouldn't say that any of these other calls are "excuses"; they're classes of calls that are exempt.

    It's pretty clear what's exempt:

    https://www.donotcall.gov/FAQ/FAQBusiness.aspx#Exe mptOrg

    Surveys, among other things, are one of the things that's exempt. "Telemarketing" is "telemarketing". Not someone calling you that you don't want to.

    1. Re:Answers by znu · · Score: 2, Informative

      Thing is, sometimes the line between 'survey' and 'marketing' is pretty slim. I was push-polled about net neutrality a couple of months ago. The call wasn't trying to sell me a specific product, but it was certainly aimed at advocating a specific corporate agenda, rather than at legitimately determining my opinion about an issue.

      --
      This space unintentionally left unblank.
    2. Re:Answers by Anonymous Coward · · Score: 0

      The same is true as regards surveys about 'high cable rates' and what YOU can do about it...

    3. Re:Answers by Anonymous Coward · · Score: 0
      You're missing the point though, bub. The survey calls you get are marketing calls sugar-coated just enough to be legal. Here's how it works. CableCast Communications (name changed) approaches some grad student who's writing a paper on, let's say, VoIP adoption in america vs canada, or whatever. CableCastCom says, "We like the work you're doing. We want to expand the scope. We'll contribute this pile of money over here to the Foundation for Understanding Internet Telephony, which you can found, and all you need to do in return is some phone surveys about VoIP. Note that the pile of money is big enough your new foundation can set up a call center with it, and here are all the logistical details on how to do that. What we ask in return is that when you make your calls for your research you also include five questions of our devising, we'll give them to you every six months, and then you share all the results of your research with us before you publish."

      Three months later the Foundation's call center is hard at work.


      Caller: Excuse me sir, but have you ever read your phone bill?
      Man: Well, I pay it every month but now that you mention it, no...
      Caller: Look at it, do you see all the taxes and surcharges they're gouging you with?
      Man: I guess so....
      Caller: Did you know you can avoid all of those charges by routing your phone calls over the Internet with CableCast VoIP?

    4. Re:Answers by rfovell · · Score: 1
      The DNC list was working for me, too... but now I'm getting a slug of calls to my cell phone, playing recorded messages in a foreign language (Spanish). They don't block Caller ID, so I can see that the calls originate in various places in the U.S.. I have saved some of the numbers, but for what purpose? The fly-by-nights will never follow the rules. They're not supposed to ever call cell phones anyway, right?

      But regarding the established telemarketers, as I said, it's worked wonders. Shortly before the DNC debued, there was a stretch where I was getting pestered by AT&T, including one week where I received at least 3 calls per day. It amused me that they were fighting so hard for my $5/month in long distance business. The DNC is saving them money.

      --
      Every rule has an exception (except this one).
    5. Re:Answers by joe+155 · · Score: 1

      Its interesting that charities aren't subject to this, I worked for the Royal National Institute of the Blind in the UK and we were told that ringing someone on a TPS list (It's basically a do not call list) could result in a £5000 fine for the charity, despite the fact that we bought the numbers from a third party and had no effective way of knowing thier validity.

      I did once get someone who claimed to be on this list but i don't think they followed through with any action because of it, which was lucky I suppose

      I would also just like to say that people should be nice when people ring them, or at least just put the phone down... is there really a need for personal insults or shouting/swearing? And as someone said if you say "don't call me ever again" then that'll stop that company forver (so long as they are reputable.

      --
      *''I can't believe it's not a hyperlink.''
    6. Re:Answers by rizzo420 · · Score: 1

      you can put your cell number on the do not call list. i get those spanish calls on my work cell, but not my personal one.

      --
      please me, have no regrets.
    7. Re:Answers by Anonymous Coward · · Score: 0

      The problem is that the charity/survey exception was not MY choice. I'd prefer to get none of those calls, but I don't have the opportunity to opt out of them en masse.

      Telephone surveyors, politicians, and even those I've done business with in the distant past should treat the DNC as a resource--a list of people you'll piss off if you call them. Instead, the attitude is, "I must call him because the law doesn't say I can't."

    8. Re:Answers by rfovell · · Score: 1
      I have put my cell on the DNC list, on the very day it opened, and even though I was informed it wasn't necessary. That doesn't matter to someone willing and able to flout the law.

      I admit to some trepidation regarding listing my phones on the DNC. In a sense, it could be like confirming to a spammer that a certain email address is legit. What if a dishonest telemarketer got a hold of this prime list of guaranteed-real phone numbers? "Boy-oh-boy, let's call all of these!".

      --
      Every rule has an exception (except this one).
    9. Re:Answers by rizzo420 · · Score: 1

      i've never received a telemarketing call since putting my phone numbers on that list.

      what i do get a ton of are the fraternal order of the police looking for money, surveys about politics, surveys about shopping habits, and a bunch of other charities looking for my money. i eventually had to tell a political survey to stop calling me because they would call, my fiancee answers and tells them i'm not available, and they call back a few hours later. i nearly screamed at one who called me at 9:10 PM. i think 9:00 is the cut off (which is too late in my opinion. i think they should be restricted to normal work hours 9-5. if you can't get in touch with someone, leave a message. if they don't call you back, they didn't want to talk to you anyways.

      --
      please me, have no regrets.
  4. You should mind... by Anonymous Coward · · Score: 0
    I do not mind getting a few charity appeals or calls from those I have done business with in the past, but I do wish that I could avoid the political phone calls.

    You should mind or at least realize that these exceptions are enough to drive a truck through.

    1. Re:You should mind... by TheWanderingHermit · · Score: 5, Insightful

      One that should be exempted: I often get calls from policeman or fireman funds. They talk like they're going to do all these wonderful things for those groups. Then I ask them how much of my donation goes to the group. I get puzzled responses. I explain and say, "If I give you $100, how much of it goes to the charity you're supporting?" That always leaves the caller puzzled. Finally some explain that they promise to donate at least $100,000 to the fund. Then I ask if it's local or nationwide. They don't know. They don't even know where I am. I ask if $100,000 for a fund that's nationwide for injured police sounds like much, since that comes to $2,000 per state. They're still puzzled.

      If they're still on, wasting all that time with me, I know they're in trouble because that call is driving their average call time way up and the boss doesn't like it. So, in the interest of educating them about charities and to make sure their boss educates them about call time, I keep going. I explain that good charities will give most of what they get to the work they're doing. I deal with some that give something between 75-80% of all they raise to the work they're doing. I explain that true charities, when doing fundraisers, tell people how much of each dollar goes to the charity and how much goes to other costs (like ads or admin). Then I point out that they say they're giving $100,000 to a nationwide fund, but what if they raise over half a million -- who gets the other $400,000? That's a lot of money for someone to make when they imply it's all going to charity.

      By then they've either hung up or they're so amazed by what I've said that you can already hear the tone in their voice indicating they just don't believe in their job anymore.

    2. Re:You should mind... by alain94040 · · Score: 1

      All those schemes to keep them on the phone longer and drive their costs higher are great, except... my time is more valuable than theirs, so it's a losing proposition for me. Anyone came up with a good way to discourage them without spending more than 5 seconds per call of my own personal time? Please share.

      Alain.

    3. Re:You should mind... by Anonymous Coward · · Score: 0

      telecrapper 2000.

      google it!

      wastes hours of their time and 0 of your time.

    4. Re:You should mind... by HeavyD14 · · Score: 1

      At least in my area, any calls from Fire and Police "charities" are actually scams. Always ask for materials to be sent to you in the mail, so there is a paper trail.

    5. Re:You should mind... by adarn · · Score: 2, Informative

      I used to work for a company that solicited donations for police organizations. We used the names of 3 charities in our script that that supposedly got $30,000/yr each. From 8am-8pm (the times which were legally allowed) We had 30 level 1 telemarketers pulling in an average of $80 in donations an hour, 15 level 2 telemarketers with an average of $150/hr and 10 level 3 telemarketers averaging $300 in donations an hour.

      Assuming that only 50% of the people who said they'd contribute sent their money in (As far as I could tell you weren't legally bound to sending them money for your "membership package", which of course included the 10 cent "Gold Shield Seal" sticker that was implicitly supposed to save your ass from getting a ticket. As a consequence, you do get put on the list of people they can call to guilt into donating next year, though. Those are the people the junkies would mostly call.) that's $45,900 a day. $16,753,500 a year. In 2 days they'd recoup their yearly charitable donations. We had I think, 5 offices nationwide. My office usually came in 3rd for sales per month (Once we came in first and got a keg party for it.) Let's hope that $30,000 number I heard thrown around was per office, at least.

      Adarn Fool

    6. Re:You should mind... by professionalfurryele · · Score: 1

      Blast a rape horn down the phone.

    7. Re:You should mind... by delinear · · Score: 1

      Not advisable. This happened to some guy I worked with (to be honest, he probably deserved it), the outcome was he filed an assault complaint against the whistleblower. I left the company before I heard the outcome, but I wouldn't be surprised at all to learn the courts went against the whistler.

    8. Re:You should mind... by ArsenneLupin · · Score: 1
      my time is more valuable than theirs, so it's a losing proposition for me.

      I usually say: "Excuse me, there's somebody at the door, I'll be right back in a minute", put the receiver near the phone, and go back to do whatever I was doing before I was interrupted.

      Half an hour later, I check my isdnlog to see how long the perp stayed on. Most do understand pretty quickly what's going on, but I once had a telemarketer who waited for 20 (!) minutes... ('t was some local insurance company doing their own telemarketing in-house... they should have hired professionals, hehe)

    9. Re:You should mind... by Anonymous Coward · · Score: 0

      I often get calls from policeman or fireman funds.

      You gotta love it when public services (i.e. the government) asks you to "donate".

      I'm already FORCED to fund government, whether I agree with it or not. I DON'T HAVE A CHOICE. Get it?

    10. Re:You should mind... by _LORAX_ · · Score: 1

      Ha... did that ONCE... the fucker signed me up for a $25 donation and they started harassing in order to "collect" the donation for the next year and I get calls from them every year and paperwork in the mail now too. Fuckers.

    11. Re:You should mind... by bcattwoo · · Score: 1

      The last police fraternal blah-blah-whatever guy that called me tried to lay a guilt trip on me when I said I wouldn't donate even ten dollars. "Gee, I hope you never need a police officer". If I didn't have a house full of guests at the time I would have told him to f*** off. I usually try to at least be civil with telemarketers, but now knowing that most of these guys are scammers anyways, I won't bother with them.

    12. Re:You should mind... by Tweekster · · Score: 1

      Oh please it is not like you were working on the cure for canncer up until someone called you..

      --
      The phrase "more better" is acceptable English. suck it grammar Nazis
    13. Re:You should mind... by Anonymous Coward · · Score: 0
      Not advisable. This happened to some guy I worked with (to be honest, he probably deserved it), the outcome was he filed an assault complaint against the whistleblower. I left the company before I heard the outcome, but I wouldn't be surprised at all to learn the courts went against the whistler

      I doubt it. There are filters on the phone lines to limit the loudness of any sound passed. In theory the "howler" (the ehh, ehh, ehh tone you get some time after the "If you want to dial a number ...." message) is the loudest the system will pass.

      Years ago there was a report of some cordless phone (a Uniden model, IIRC) which generated a tone loud enough to cause ear damage. But this was generated by the unit itself, not a sound coming across the line.

    14. Re:You should mind... by hauntingthunder · · Score: 1
      That sounds very dubious.

      I used to work at the Leading UK Charity call center and we always told people (if they asked) how much we got paid per call (and we wern't on commision) we also had the stats on the percentages for each charity/campaign availible.

      Is there no equivelent of the Charity Commision (the Charity regulators) in the States

      --
      You will never get to heaven with an Ak 47... But A Zu 30 is good for Low Flying Cherubim
    15. Re:You should mind... by TheWanderingHermit · · Score: 1

      That's the point: their practices ARE dubious.

      In the US, there are rules about collections like this. It used to be that x% had to go to the organization it was being collected for. Somewhere in the past few years, instead of getting percentages, I'd hear numbers like, "We're donating $100,000 of the money collected..." Remember, if people play games like that (and see the post in this thread with the figures that are given), then they're making big money -- maybe even big enough for lobbyists and influencing elected representatives.

      If they can't tell me that at least 75% of all collected goes to the named charity, then I don't give them money.

      Actually, I don't donate to people who call me. I already give to several groups as it is and research an org before giving them money.

      They do meet the conditions of whatever gov. entity oversees them, but they've paid enough to make sure those regulations can be sidestepped.

    16. Re:You should mind... by TheWanderingHermit · · Score: 1

      How do you know s/he wasn't? Are people on this site not able to work in such a field?

  5. Excellent question! by ScentCone · · Score: 1

    In fact, I have a well-formed set of thoughts on this subject. I think you'll agree that ... um, hold on....

    ...

    Sorry, I was interrupted by someone asking my opinion about how well I'm being isolated from people I don't know asking my opinion about things. And, who are you, again?

    Actually, I think that political and charity-type stuff is pretty much completely fitting through the holes left in that legislation. I will say though, that the normal unsolicited commercial stuff more or less came to a screeching halt after I put my listed home number on the do not call list. It actually worked.

    --
    Don't disappoint your bird dog. Go to the range.
    1. Re:Excellent question! by soylentman · · Score: 1

      As to the politicians and charity calls; the way to their hearts is by telling them to integrate with the do not call database or you will vote for the one who doesn't call. Never give to anyone who insists upon calling. Pay my phone bill then you can call. I pay it so I can call.

  6. VOIP + spoofing caller ID by 140Mandak262Jamuna · · Score: 4, Interesting

    When the do not call lists started it worked for some time. Now a days I get blatant sales calls from (India mainly) and they spoof the caller ID system. I yell at them for violating the law, but they know they cant be caught. One option would be to listen to the pitch patiently and agree to buy whatever they are selling. Then they transfer you to some one in US for verification. When the actual vendor (usually it is DishNetwork or DirecTV in my case) comes on line, lodge a protest and threaten to call FCC. But so far I have not had the patience. So I just yell at them, call them names and hang up.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    1. Re:VOIP + spoofing caller ID by Surt · · Score: 1

      If they are calling from India, I'm not sure that the US DNC list applies to them.

      --
      "Who is the Journal of Quantum Physics going to believe?" --Stephen Hawking
    2. Re:VOIP + spoofing caller ID by Anonymous Coward · · Score: 0

      Yeah, that works for me to - being a ham, I'm familiar with how the FCC
      Rules and Regulations are laid out, and how they're supposed to be officially
      cited, so when they ask for my name, I simply tell them:
      "Violation, Title 47 Code of Federal Regulations, Part 68, Section 1002 B"
      and hang up.

      Now, before someone nails me for being off a section or subsection off, I'll
      simply state that I know I'm close enough in the ballpark to get the *concept*
      across. But, yeah, I'm getting REAL tired of all the "surveys", particularly during
      the various election cycles (my state had a primary on September 5th). I'm also
      tired of the police and fire "charities" calling looking for donations - they get
      VERY sheepish when they're forced to admit that, no, they're not 501(c)(3) (or
      whatever it is - please, it's late and I'm tired, OK?) exempt
      under IRS regulations, and therefore NOT tax-deductible (some charity, eh?) AND
      yeah, they are a professional fund-raising company that's calling...

      If it gets bad enough, I'll have a chat with my CLEP and see what can be done to
      get the calling numbers. What really pisses me off, though, is that a lot of calls
      like that come through with "unknown name" and all zeroes for a phone number. I'd
      normal hang up immediately, except that my wife has a friend who calls using an
      el-cheapo calling card, and her name and number is also "UNKNOWN 000-000-0000"... *sigh*

    3. Re:VOIP + spoofing caller ID by crashelite · · Score: 1

      DNC list does... it is for any one calling to the US must abide by it even if they do not reside with in the USA... now here is the really messed up part ( i was the IT guy for a small telemarketing company) and we would get complaints filed against us for violating the FCC DNC list what then i would have to go and look at the automated dialer and see if we called the person or not and if we did, then i would check if their # was in the DNC list for that month (we have 1 month to update the DNC i did it every 3 weeks) and if they were then we were screwed... but the turnaround for the complaints were about within 2 weeks we would get a call saying we violated the DNC when it was just that the person lied and said we called them but we called their 2nd line and not the 1st that was on the DNC... (only 2 times were they on the list and it turned out it was a programing problem with the automated dialer software... so not my fault... and we didnt get charged the company that made the software for the dialer did...)

      --
      (yes i know i suck at spelling fell free to correct my grammar and/or spellin i dont care, im still not going to change
    4. Re:VOIP + spoofing caller ID by Anonymous Coward · · Score: 2, Interesting

      I got calls from a company in India selling international calling cards. Not only were they very persistent, they actually laughed when I mentioned my phone number was on the federal Do Not Call list. They were very well aware of it and knew there was nothing that could practically be done to them under any laws. They call over VOIP so it costs them nothing or very little to be on the phone even though it's an international connection (except for their time, of course), and the caller id shows 'out of area'. Verizon told me they have no way of tracking down the real phone number in such cases. These calls came over several days and it was a nightmare because they'd call at all hours of the night not seeming to care about the time zone difference. Reasoning with them that I'm not going to buy their products or services in any case didn't work. I got the impression they had some really weird set-up where the callers were being paid by the number of calls rather than the success rate in terms of sales; I can't imagine why they would keep calling over and over otherwise (a total of over 100 calls in a week!). Eventually this stopped, but it was very unpleasant while it was going on.

      If this sort of thing becomes more common (perhaps with automated callers rather than humans making the call), we could easily have a future with voicemail having to be run through spam filters just like e-mail.

    5. Re:VOIP + spoofing caller ID by Dun+Malg · · Score: 1

      From the DNC registry FAQ:
      33. Are telemarketing calls from overseas covered?

      Yes. Any telemarketers calling U.S. consumers are covered, regardless of where they are calling from. If a company within the U.S. solicits sales through an overseas professional telemarketer, that U.S. company may be liable for any violations by the telemarketer. The FTC can initiate enforcement actions against such companies.

      --
      If a job's not worth doing, it's not worth doing right.
    6. Re:VOIP + spoofing caller ID by Millenniumman · · Score: 1

      Behold the telecrapper 2000. That'll get you added to all of their do not call lists.

      --
      Stupidity is like nuclear power, it can be used for good or evil. And you don't want to get any on you.
    7. Re:VOIP + spoofing caller ID by kimvette · · Score: 1

      Not much good that does if the company is an Indian company based in India, making calls from India, and making the sale from India.

      For offshored telemarketing, then yes, you might have some ground but what the heck is the FCC going to do about it? Ask Duhbya to invade India? (oh wait, he just might ;))

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    8. Re:VOIP + spoofing caller ID by Surt · · Score: 1

      So it only really works for you if they're selling a US product.

      --
      "Who is the Journal of Quantum Physics going to believe?" --Stephen Hawking
    9. Re:VOIP + spoofing caller ID by Anonymous Coward · · Score: 0

      Nope, they have nukes.

    10. Re:VOIP + spoofing caller ID by zippthorne · · Score: 1

      But do they have a flag?

      --
      Can you be Even More Awesome?!
    11. Re:VOIP + spoofing caller ID by bigjoeystud · · Score: 1

      I have the same problem!!! Dish Network was constantly calling me. I tried all the complaint things I can think of short of an actual lawsuit. The thing that finally got them to stop calling me was me paying $4/month for Caller ID Anonymous Call Reject. What a rip off! But at least the calls stopped...

    12. Re:VOIP + spoofing caller ID by dr_dank · · Score: 1

      But so far I have not had the patience. So I just yell at them, call them names and hang up.

      I hate telemarketing as much as the next person, but taking it out on some poor phonejockey whos working that unspeakably shitty job isn't going to help.

      --
      Where does the school board find them and why do they keep sending them to ME?
    13. Re:VOIP + spoofing caller ID by mpath · · Score: 1

      You should just pull out the Jim Rome Manual Buzzer - I heard that recently on his show and it's pretty hilarious.

      Manual Buzzer: During a take about telemarketers, Rome disclosed that if he receives a telemarketing call at his home, he either gives the phone to his son Jake or runs the call by imitating the show's buzzer and hanging up. His "AAAAAAAAAAAAAAA!!!", dubbed "the manual buzzer," has since become a very popular soundbite and has replaced the show's original horn buzzer with the manual buzzer for running calls.

      You know, when you pick up the phone and there's that lag ... or someone starts with "Hello, sir/m'am - may I interest you in a new mortgage ... a timeshare ... a new religion?" Immediately shout out the Manual Buzzer and then hang up. Yeah, it's immature, but it's funny.

      Source: Wiki

      --
      I'm not sure what the secret to success is, but the secret to failure lies in trying to please everyone -Bill Cosby
    14. Re:VOIP + spoofing caller ID by Dreamstalker_wolf · · Score: 1

      I have a few relatives whose numbers come up as Unknown, so I can't block unknown numbers... One of them has a legitimate reason for doing that, not sure about the other one. When I was in college, any outgoing calls would also come up on family caller ID as unknown/out of area.

    15. Re:VOIP + spoofing caller ID by AK+Marc · · Score: 1

      So it only really works for you if they're selling a US product.

      It works if they have a US presence, and no company is going to get far trying to get someone to send a check to India for something that'll be shipped in 8 weeks after clearing customs and such. Direct to consumer sales from outside the US to people within the US is negligable (and probably none of those are cold-calls). So the list applies to every call I've ever taken or heard of anyone else taking. Hardly the gaping hole that it might seem to be.

    16. Re:VOIP + spoofing caller ID by Dachannien · · Score: 1

      Tell them to call you via long-distance calling card. A lot of those cards will show up on your caller ID as a particular number every time that depends on which company offered the card.

    17. Re:VOIP + spoofing caller ID by Anonymous Coward · · Score: 0

      Sure it does, in a small way. It helps increase worker turnover, which helps drive up costs.

      Personally, I prefer sidetracking them rather than abusing them, though. If they talk quickly, I tell them that I didn't understand and ask them to repeat what they said more slowly. If they ask for personal information, I ask them why they don't already know it, after all, they already know my phone number. If they indicate that they do know some personal information, I ask them where they got it. If they have my address, I ask them why they don't just send junk mail.

      I also like make sure they've shut up for at least two seconds before I respond to anything they say, since they did the same to me -- whenever I answer the phone and it's a telemarketer, there's usually at least two seconds before someone's on the line.

  7. Sue Them by KalvinB · · Score: 4, Informative

    http://suntasiasucks.icarusindie.com/

    I recently sued Suntasia for violating the TCPA and settled in my favor. The whole story is posted on the site. I got less than I requested but they hired a very expensive lawyer which they have to pay for so I got what I wanted: money out of their pockets.

    The hard part is figuring out who they are since all you have, if you're lucky, is the phone number. After that you have to do your homework on the law and try not to be intimidated by their lawyer if they hire one. Suntasia is rather infamous around the states so information was pretty easy to find. A phone number was all we needed to get started.

    If they're not doing anything illegal then all you can do is not answer your phone or request they stop calling you. They don't have to honor the national list but I'd be very surprised if any organization could get away will calling you after you specifically told them not to. And those requests go into effect immediately.

    1. Re:Sue Them by Anonymous Coward · · Score: 0

      What's the link to your story and your settlement info? All I see is info on Suntasia...

    2. Re:Sue Them by dreamchaser · · Score: 1

      Try clicking on the link that says 'People's Experiences.'

      Reading is fundamental...

    3. Re:Sue Them by Alizarin+Erythrosin · · Score: 1

      God damnit! They are quite literally right down the street from where I live. Now I'm hoping I get a call from these bastards. I'll pay their offices a little visit with a friendly law enforcement officer.

      --
      There are only 10 kinds of people in this world... those who understand binary and those who don't
  8. It's very simple by hopbine · · Score: 5, Funny

    All I do is say " OK I charge $25.00 for answering surveys.. Who do I bill." It's interesting the answers I get

    --
    Semper ubi sub ubi
    1. Re:It's very simple by Anonymous Coward · · Score: 0

      All I do is say " OK I charge $25.00 for answering surveys.. Who do I bill." It's interesting the answers I get

      Are you from India?
      Thats a dumping price. I charge $5000 per survey.

      Thomas

    2. Re:It's very simple by Techman83 · · Score: 1

      My favourite answer is: I wouldn't even eat product A That usually yeilds a pause, a thankyou for my time and a engadged tone.

      --
      # cat /dev/mem | strings | grep -i cat
      Damn, my RAM is full of cats. MEOW!!
    3. Re:It's very simple by gcw1 · · Score: 1

      Sometimes asking to be paid to complete a phone survey actually works. So why not ask to be paid for every survey call you get? The worst that can happen is the call ends prematurely.

    4. Re:It's very simple by Tired_Blood · · Score: 1

      Most of the survey calls I've encountered do offer monetary compensation.

      The funniest of these was a conversation similar to this:

      Caller: Hi, we're conducting a survey and will offer you five dollars for your time.
      (I was caught off gaurd by the pitch but realized that any info I offered could be used to further target me for telemarketing)
      Me: Uhh, well, thanks but not interested.
      Caller: I can offer you ten dollars for completing the survey, sir.
      (So the compensation isn't a fixed sum, hmmm...)
      Me: Well, since we're now haggling over the price what's the highest you're authorized to offer?
      Caller: Twenty five.
      (Interesting, five times the original offer. Again re-evaluating the price of further telemarketing but now considering the real possibly of divulging personal info to a complete stranger - at a minimum they would need my address and when the check clears they'd have my banking info too)
      Me: You know what, no, thank you.
      Caller: Very well, sorry we couldn't work this out.
      (Wow, an apology!)
      Me: Thank you. Good bye.

      Anyway, in that case, your $25 charge would have been enough to continue the conversation. I personally don't like the idea of giving out personal info to cold calls, but "to each their own" I guess. From my POV, some company you've never dealt with called you out of the blue - are they a legitimate operation? The only reason to play along is that you'd be acting on the belief that a check will eventually be delivered - plenty of scams begin like this. Thanks, but not for me.

      --
      This is not my sig.
  9. dnc by chaos421 · · Score: 2, Funny

    i only seem to get phone calls from the police department asking for money. now that's scary...

    1. Re:dnc by KarmaMB84 · · Score: 1

      "It would be terrible if someone found you dead sprinkled with crack because we didn't have the funds to protect you...cough cough"

    2. Re:dnc by rob1980 · · Score: 1

      I hate that shit. My parents get calls from fire/police departments asking for money all the time. What the hell, isn't that what our taxes for? Where is all the money going?

    3. Re:dnc by Anonymous Coward · · Score: 0

      ''What the hell, isn't that what our taxes for?''

      Usually they aren't collecting money for the general funding of the police/fire department. LOL, that could make for some funny dialogue though - "Mrs. Smith, the budget cutbacks are hitting us really hard this year. Without the help of generous citizens like yourself, we might not be able to afford bullets for our guns!"

    4. Re:dnc by Dreamstalker_wolf · · Score: 1

      For those of us in Boston, it's going into a massive black hole (with possible direct connections to political pockets) affectionately known as the Big Dig.

  10. Good luck on the political stuff by Razzy · · Score: 2, Insightful

    Somehow I can't see your friendly representative voting to ban political solicitations...

    They are exempted from the federal rule http://www.ftc.gov/bcp/conline/pubs/tmarkg/donotca ll.htm. Seems like most states do the same. Here's florida http://www.800helpfla.com/nosales.html and Tennessee http://www2.state.tn.us/tra/nocall.htm, for example.

    1. Re:Good luck on the political stuff by surprise_audit · · Score: 1

      I don't get many political calls anymore. They give up fairly quickly when they hear me say, "Actually, I'm not a citizen, so I can't vote" in my best British accent...

    2. Re:Good luck on the political stuff by dieman · · Score: 1

      That only works until you show up on the voter rolls for the last primary again. Stop voting if you want to be ignored. ;)

      --
      -- dieman - Scott Dier
    3. Re:Good luck on the political stuff by surprise_audit · · Score: 1

      No, I actually *am* British, so I can't register even if I want to. I'm eligible to apply for citizenship, but the way things are going right now, it may not be worth it. I'll re-think after the elections...

  11. Naturally Political Groups have exceptions by ctaylor · · Score: 4, Informative

    I don't quite understand why your think the Do Not Call list will stop you from getting calls from political groups. They have an exception and do not abide by the Do Not Call registry:

    http://en.wikipedia.org/wiki/Do_not_call

    Did anyone seriously think the writers of that law would harm their own cash flow?

    Personally, it's been very successful for me. I can't remember the last telemarketer I had to hang up on. Unfortunately, my kids have aged and can actually speak now. It was much more fun when they were still babies and I passed the receiver off to them. "Goo-goo-ga-ga" pretty much ends any solicitation.

    1. Re:Naturally Political Groups have exceptions by Babbster · · Score: 2, Informative

      I think the question originator understands that political calls are exempt. The question is why are there more polling calls than before? And, are they actually taking a legitimate poll or using the excuse of taking a poll in an effort to get you to listen to a sales pitch at the end?

      My number is on the DNC ("Do Not Call" as opposed to "Democratic National Commitee") list and I too have noted a large number of calls claiming to either be taking a poll or a survey. Unfortunately (or fortunately depending on one's perspective), I never find out if the survey or poll is legitimate because I say "Have a nice day!" and hang up on them. After all, even if it's a properly done, legitimate poll, someone else who feels like talking to a stranger on the phone will represent my opinion anyway, while to me answering the questions would be annoying. :)

      All that said, the number of such calls I receive is so small compared to the days before the DNC list that they just don't bother me - especially since I'm really good at hanging up on people. It's a bit like spam filters in that even if they're not 100% effective they'll hopefully be enough to save major annoyance.

    2. Re:Naturally Political Groups have exceptions by 1u3hr · · Score: 1
      The question is why are there more polling calls than before?

      Because there are elections in 7 weeks.

    3. Re:Naturally Political Groups have exceptions by optiknerv · · Score: 1

      I WISH I received political survey calls. Maybe that's why they dont call.

    4. Re:Naturally Political Groups have exceptions by Babbster · · Score: 1

      The increase in these calls has occurred over the past year, not, unfortunately, just in this ramp-up to November.

    5. Re:Naturally Political Groups have exceptions by fdiskne1 · · Score: 1

      The question is why are there more polling calls than before?

      I think it's because they actually USE the Do Not Call list as their source for phone numbers to call. The best bet is to just make sure your number never gets out there by making sure it's unpublished or only use a cell phone. I know not everyone can use only a cell phone for family or emergency reasons. The biggest irritation to me is that a landline phone company will CHARGE you for them to not publish your information. Doesn't make sense to me, but that's the way it is.

      --
      But why is the rum gone?
    6. Re:Naturally Political Groups have exceptions by ArsenneLupin · · Score: 1
      After all, even if it's a properly done, legitimate poll, someone else who feels like talking to a stranger on the phone will represent my opinion anyway, while to me answering the questions would be annoying. :)

      Careful there. What if it the poll turns out to be about your opinion on spam and telemarketing? Self-selected panels are notoriously unreliable, so you should never rely on other people to make your opinion heard. People who share your opinion may just think the very same thing as you, and not participate.

  12. Works for me. by misleb · · Score: 1

    It totally works for me. I signed up within the first week of the list opening. And to this day I barely get any unsolicited calls except for political surveys and such (not many). The difference is very noticable.

    However, after about 1 year of relief, I moved to a new apartment but kept the same phone number and the calls started coming back in a big way. Apparently, if there is any change in your phone service you get taken off the list again. Even if your number didnt' change.My suggestion to anyone who is still getting sales calls and such is to reregister. Your number may have been delisted because of some change in your phone service.

    Overall I am pleasantly surprised by how effective the do not call list has been for me. I was not expecting much. I only wish do-not-spam lists could be this effective.

    -matthew

    --
    "THERE IS NO JUSTICE, THERE IS ONLY ME." -Death
    1. Re:Works for me. by Dreamstalker_wolf · · Score: 1

      I had to re-register as well when I moved.
      Now, we get either computer-dialed calls on the machine, or spiels where the caller doesn't say exactly who they're calling from (or does so before the machine starts recording--trickier to track them down). We're supposed to have caller ID but it's not happening (have to call the phone company about that--again).
      If my housemate picks up a telemarketer call, she tries to get their number in order to file a report (I've been trying to tell her that caller ID would be easier; they don't need to know in advance that they'll be reported). She's also told them in no uncertain terms the number's on the list, but that doesn't seem to work. Then they tend to get sarcastic and nasty. It seems that satellite (which we do not have the need nor the money for) providers are the worst...them and debt-consolidation.

    2. Re:Works for me. by misleb · · Score: 1

      If you consilidated your debts, perhaps you could afford a dish.

      --
      "THERE IS NO JUSTICE, THERE IS ONLY ME." -Death
    3. Re:Works for me. by Dreamstalker_wolf · · Score: 1

      And go into debt more, so need to consolidate, then...aha, I see where they're going with this.

  13. Political Groups by abelenky17 · · Score: 1
    I frequently volunteer for political causes.
    The approaches they take to do-not-call requests is highly varied.

    We are told (accurately, I believe) that political groups are exempt from do-not-call rules and restrictions.
    Political speech is vital free speech, and always legal.

    Some campaigns will honor do-not-call requests for the duration of that campaign only.
    (you'll still get calls from other affiliated campaigns, or the same group on other topics, etc).
    Your number will still stay on their list, and you will get calls from that campaign in the next election cycle.

    Other campaigns use the political exemption to its fullest, and don't honor do-not-call requests at all.
    Of course, many people consider this counter-productive; we're likely to just annoy a voter into voting against the candidate/issue rather than persuade them. But its generally a decision of the campaign manager / field organizer.

    1. Re:Political Groups by GreyPoopon · · Score: 1
      Other campaigns use the political exemption to its fullest, and don't honor do-not-call requests at all. Of course, many people consider this counter-productive
      I would have to say that I fall into that group. If a candidate's campaign contacts me after being told not to, I would make the automatic assumption that they were dishonest and that any statements about the candidate's positions on issues were complete bollocks, and regardless of the opponent's positions on key issues, he or she would be a better choice.
      --

      GreyPoopon
      --
      Why is it I can write insightful comments but can't come up with a clever signature?

    2. Re:Political Groups by Anonymous Coward · · Score: 0

      I'll just vote Socialist next time then if I ever get a call.

    3. Re:Political Groups by carpeweb · · Score: 4, Insightful

      Political speech is vital free speech, and always legal.

      Well, it's legal in this case, but it has nothing to do with our constitutional notion of free speech or the intellectual foundations of liberal democracy. Free speech does not establish an obligation for anyone to listen. IMNSHO, the proper intellectual and (arguably) constitutional framework here should be the right of privacy. All calls should be banned (for anyone registering). Different categories of registration would satisfy my objections, too, but might be too complicated and create even more loopholes.

    4. Re:Political Groups by protohiro1 · · Score: 1

      Having done a fair amount of political phone banking I can tell you that almost never do people ask to be removed from the list. Most people that get phone banked are registered, likely voters. Often they are activists. Every campaign I have worked on has been serious about do not call requests. We don't want to piss people off so they don't vote. Phone banks are typically get out the vote campaigns, not persuasive ones. The only time I have participated in persuasive phone banks is during primaries. Little objection then either. The people who abuse the political exception are charities who now constitute 100% of our unsolicited phone calls.

      --
      Sig removed because it was obnoxious
    5. Re:Political Groups by Anonymous Coward · · Score: 1, Insightful

      That is a really good idea! Just check the boxes next to each type of call you do not wish to recieve.

      [x] Telemarketing
      [x] Political campaigning
      [x] Surveys

    6. Re:Political Groups by ahodgson · · Score: 1

      If a candidate's campaign contacts me after being told not to, I would make the automatic assumption that they were dishonest and that any statements about the candidate's positions on issues were complete bollocks, and regardless of the opponent's positions on key issues, he or she would be a better choice.

      I just skip ahead and make that assumption about all politicians. Once in a while I get proven wrong, but statistically it's a pretty safe bet.

  14. Datapoints... by strredwolf · · Score: 2, Interesting

    I don't get the marketing calls since signing up. The political calls are mostly robo-called (automated system calling, wait for a pickup, wait 10 seconds, play the message). We got that in Maryland, and I'm half tempted to bill for time.

    I did get one from the Martin O'Malley campaign, being a democrat in Maryland, from an actual human. She asked "Are you going to support O'Malley for govenor?"(sp?) I told her "In the primaries because I have no choice, but forget it in the general. He's still got work to do in Baltimore (he's mayor there currently), cleaning up the mess that it is, and currently voters are thinking he's trying to escape the problems. So he's not going to get it from me come the elections."

    --

    --
    # Canmephians for a better Linux Kernel
    $Stalag99{"URL"}="http://stalag99.net";
  15. Mostly YES by redelm · · Score: 1
    I got on the list when it first came out, and the only leakers were non-profits and people I had a business relationship with. Worked OK.

    Then I moved, and forgot to put my number in the DNC. Several calls per day. Put number on list, calls slowed and stopped ~1 month later.

  16. Do not call list doesn't work by Grand+Facade · · Score: 1

    From my experience. I am deluged with satelitte sales pitches, home loan offers, and more. Most have gone to an automated system that rarely offers an opt out feature, at any rate you have to listen to their pitch to get to a human. Grrrrrrrrrrrr...

    --
    Rick B.
  17. Watch out for "charities" by Mattintosh · · Score: 1

    There are several operations right now that claim to represent a local police or fire department, but have no affiliation at all. They take your donation, give the minimum amount required to qualify as a charity to the police somewhere else in the country, and pocket the profit.

    I somehow doubt these "charities" would respect a do-not-call list even if they legally had to.

  18. Quick explanation by Anonymous Coward · · Score: 0

    A few summers ago I worked for a market research firm where I learned the answer to your problem. Basically, the reason why you always get calls now with surveys is that they are actually surveys--they are not selling anything and are prohibited by law from doing so.

    The "Do Not Call" law, as established, only prohibits unsolicited telephone solicitations, i.e. cold calling from businesses asking you to buy something. It does not prohibit calls from companies that you are currently doing business with, including credit card and mortgage firms, as well as phone companies. Furthermore, it also allows market research via survey, which is why you are routinely getting called by the survey folks. Since it's a growth industry, it's quite understandable that you're getting more surveys than you were a few years ago. These calls are allowed because "Do Not Call" was designed to prevent telemarketers from calling and often misleading individuals. It is in no way intended to prevent companies from finding out what products you like or what your consumer preferences are. While it kind of sucks for the average person, it does allow companies to more effectively design and field their products.

  19. Absolutely correct... by Pollux · · Score: 4, Insightful

    From the submission: I am curious what other Slashdot folks are experiencing, and I am also wondering if I say, 'Please remove from any list that you have.' when I am called, will this do any good?"

    From the parent post: Also note that once you say one of those two phrases, they are required to give the three pieces of information they need for every call if they have not yet mentioned them, and then terminate the call immediately...Again, this is if they're following the rules.

    That phrase right there sums it all up. I heard this exact same explanation from a student of mine at school who worked for a legit telemarketer. If you say the magic words, "Add me to your do not call list," they are required to follow the rules and do follow the rules. If they do not follow the rules, they will be fined big time by the FCC. However, the US is powerless against some calling agency operating out of Costa Rica, who doesn't give a rip about telecommunication laws. These people will war-dial phone numbers at unscrupulous hours of the evening, varying their tactics anywhere from constant nagging to actually demanding that you buy from them, even sometimes claiming that you've already established an "oral agreement" to make a purchase that you cannot back down from without penalty. (I've heard stories of telemarketers saying anything from, "We already have your name and address, and we will file suit if you break your oral agreement," to, "We have your banking account information, have this conversation recorded for proof of transaction, and we will proceed with making an electronic withdrawl from your checking account whether you like it or not.")

    The national do-not-call list will help keep the legit soliciters at bay. But the bad guys...well...international law is a bitch.

    1. Re:Absolutely correct... by TheRecklessWanderer · · Score: 4, Interesting

      The national do-not-call list will help keep the legit soliciters at bay. But the bad guys...well...international law is a bitch. International law really has nothing to do with do not call lists. It's all about treaties and human rights and international organizations and other cool things. International lawyers refer to legal systems within a country as "municipal", and municipal law has nothing to do with international law, except that a signatory to a treaty is required to have it's legal system enforce the articles in a treaty. That's why China never signed the treaties for human rights. Having said that, I hate telemarketers more than people who kick puppies.

      --
      Mean what you say...say what you mean.
    2. Re:Absolutely correct... by plover · · Score: 5, Insightful
      I've heard stories of telemarketers saying anything
      I wouldn't know if I ever got a call like that because I never let a telemarketing call last that long. I've been squacking the same phrase at telemarketers for the last 5 years or so: "Please add me to your do-not-call list and never call this number again." I politely say it at the first break in conversation I get from them, or I interrupt them after just a few seconds if they begin their shpiel without a pause. Usually I get an "OK", at which point I hang up; but some times I get an argument or a question from them, at which point I enunciate the phrase in a less-friendly voice and wait for a positive confirmation before hanging up.

      What I haven't done is 'track' any of these telemarketers. As far as I can tell they never call back -- a non-communicative party who doesn't listen to them never translates into a sale, and they have an endless supply of other numbers to call.

      The Federal do-not-call list seems to be working fairly well. We do not get nearly the number of calls we used to get (although political and charitable calls haven't dropped.) The phrase also appears to have stopped the polling firms, who used to be the worst time sinks. You'll find my f'ing opinion after election day along with the rest of America, thank you very nothing.

      What does NOT work is to screen telemarketers with Caller ID (which is what my wife does.) She doesn't answer when it says something like "CRAPPY CARPET CLEANERS", or she'll tell me "don't answer, it's those damn carpet people again." But they'll call back over and over and over for like a week or two. Finally, I'll answer with my magic phrase, and lo! they quit calling instantly. It's easier on everybody to be brisk with them earlier rather than later.

      --
      John
    3. Re:Absolutely correct... by Puffiana+Jones · · Score: 2, Funny

      what if I kick a telemarketer's puppy? (just kidding!)

    4. Re:Absolutely correct... by nwbvt · · Score: 2, Funny

      "wouldn't know if I ever got a call like that because I never let a telemarketing call last that long. I've been squacking the same phrase at telemarketers for the last 5 years or so: "Please add me to your do-not-call list and never call this number again." I politely say it at the first break in conversation I get from them, or I interrupt them after just a few seconds if they begin their shpiel without a pause. Usually I get an "OK", at which point I hang up; but some times I get an argument or a question from them, at which point I enunciate the phrase in a less-friendly voice and wait for a positive confirmation before hanging up."

      Which works fine unless the call is some automated recording. They are not usually very good listeners...

      --
      Mathematics is made of 50 percent formulas, 50 percent proofs, and 50 percent imagination.
    5. Re:Absolutely correct... by Dare+nMc · · Score: 2, Insightful
      The national do-not-call list will help keep the legit soliciters at bay. But the bad guys...well...international law is a bitch.

      thats why I don't understand the DirectMarketing Assoc being such pigs about many many rules to help the legit. I mean make it as harsh of a offense (say federal offense like mail) for all fraud. Require ways to verify the legit, ie a working caller-id, and all telemarketers requiring a legit caller-id number...

      As is, you can't trust a thing on the phone, because although the fines do occur for those they find, the DMA seams to ga out of their way to kill traceabilty.
    6. Re:Absolutely correct... by johnsmith_12345 · · Score: 2, Informative

      Generaly if you wait untill the end of the recording there is an option like "please push 2 to remove me from this list".

    7. Re:Absolutely correct... by TheoMurpse · · Score: 2, Interesting

      I'm a first year law student taking a course in Civil Procedure and we've been covering the "long arm" theories, and I'd be curious from any lawyers or law students out there who might know (of course, I can always ask my professors, but it'd be cool to get some of this up on Slashdot for knowledge's sake) if it would be possible to say something back like:

      "If you sue me for breach of oral contract, you'll have to do it in the United States, and then due to your usage of the court system in the US, you will be liable for breaking the Do Not Call list law (or whatever it is called)."

      I mean, it's not like their threat holds any water, but I'm curious about this, since it is germane to my current studies.

    8. Re:Absolutely correct... by Majik+Sheff · · Score: 3, Insightful

      I've found that there are only a few major clearing houses of contact information that all of these companies feed off of. Before I have a company place me on their do-not-call list I squeeze them for contact info of the source of my info... They will usually play dumb until you ask for a supervisor. BE PERSISTENT.

      Call the source company, and ask them where they got the information, then have them place you on their do-not-call list.

      Repeat until you reach a dead-end, which is usually one of the aformentioned clearing houses.

      It sounds like a pain in the ass, but after going through this a couple of times it stopped virtually all calls for me years before the do-not-call registry went into effect. This technique also works for junk mail purveyors, particularly credit card companies.

      --
      Women are like electronics: you don't know how damaged they are until you try to turn them on.
    9. Re:Absolutely correct... by FireFury03 · · Score: 1

      However, the US is powerless against some calling agency operating out of Costa Rica, who doesn't give a rip about telecommunication laws. These people will war-dial phone numbers at unscrupulous hours of the evening, varying their tactics anywhere from constant nagging to actually demanding that you buy from them, even sometimes claiming that you've already established an "oral agreement" to make a purchase that you cannot back down from without penalty.

      For what it's worth, it isn't just Costa Rica phoning the US - I'm in the UK and registered on the telephone preference service (the UK version of the "do not call list"). The only telesales calls I receive on my POTS line are international calls made from the US - and they are usually *very* abusive if I ask them not to call me again (quote from the last telesales call I got "I don't give a fucking shit about your telephone preference service - I'm not in your country so fuck you" - yup, I'd call that pretty abusive).

      The moral of the story - it doesn't matter where the telemarketter is located, if they're calling across international boarders there are no laws and they are free to do whatever they like (and they do).

    10. Re:Absolutely correct... by jridley · · Score: 1

      Last I knew, it was illegal to use a fully automated calling system with a message that didn't contain real contact info which included a method to talk to a person to be added to the DNC list.

      Also, it's been said already but I'll say it again. "Don't call me" or "Remove me from your list" are NOT the magic words. They will NOT trigger the response you want nor the legal ramifications of calling you again. You have to say "Please add me to your do-not-call list." THEN and only then are they liable for fines if they do call you again (once a grace period, usually 14 days or something like that, has passed).

      I personally ask if the person works for the company they're calling for directly, or whether they work for a telemarketing firm. If the latter (usually the case), then asked to be added to the DNC list for EVERY COMPANY THAT THEIR FIRM REPRESENTS. This will usually get you on hundreds of DNC lists in one try.

    11. Re:Absolutely correct... by MCraigW · · Score: 2, Interesting
      What does NOT work is to screen telemarketers with Caller ID

      We are on the national and state do not call lists, which has indeed eliminated a large majority of the calls. The calls I still get are generally from some place that I "have a business relationship with", meaning, I bought something there once and wrote a check or something so they have my phone number. I also use Caller ID to screen these calls, and yes, they will call numerous times before they give up. It seems to me that telephones, now-a-days, should be sophisticated enough for me to program them to not ring if the caller ID shows one of the IDs that I don't want to answer, and perhaps to give them a different outgoing message than my normal "You have reached... leave a message after the beep." Do phones like that exist?

    12. Re:Absolutely correct... by Anonymous Coward · · Score: 0

      Before I have a company place me on their do-not-call list I squeeze them for contact info of the source of my info.

      They usually just hang up on me and then the computer calls me back in an hour. I've found the trick is to never refuse to answer the survay. Then they can't hang up on you.

    13. Re:Absolutely correct... by Faw · · Score: 1

      Telemarketers are evil, they usually kick their puppies themselves.

    14. Re:Absolutely correct... by Lumpy · · Score: 2, Interesting

      What does NOT work is to screen telemarketers with Caller ID (which is what my wife does.) She doesn't answer when it says something like "CRAPPY CARPET CLEANERS", or she'll tell me "don't answer, it's those damn carpet people again." But they'll call back over and over and over for like a week or two. Finally, I'll answer with my magic phrase, and lo! they quit calling instantly. It's easier on everybody to be brisk with them earlier rather than later.

      yes it does. I add that number to my asterisk phone system and they automatically get a fake message that is about 10 minutes long faking that I am answering and trying to understand them and ending with a 2khz squeal at maximum level that asterisk can put out. I need to modify it with a perl script that uses 1 of 3 or 4 different recording to screw with them more but I notice in my logs that they dont call back after the 3rd try and realise I'm screwing with them.

      my phone never rings, and because I use VOIP, I can still recieve and make calls on my line as I hold a telemarketer on the phone messing whth them. Now if only there was a list I could subscribe to that had all telemarketers numbers or callerid strings listed to make it automatic.

      BTW, blocked or out of area calls go directly to voicemail and also never ring my phone... works like a charm.

      --
      Do not look at laser with remaining good eye.
    15. Re:Absolutely correct... by TheRecklessWanderer · · Score: 1

      If telemarketers had puppies, it would be to eat them. So as long as you didn't bruise it up too much, they probably wouldn't care. :)

      --
      Mean what you say...say what you mean.
    16. Re:Absolutely correct... by dbc001 · · Score: 1

      I like to answer my land line by saying "I DONT LIKE TELEMARKETERS" (instead of the usual "hello"). This is usually followed by a brief pause, then the caller hangs up. Occasionally someone will try to say something out of confusion, at which point I repeat myself.

      Of course, I only use my land line for DSL and I haven't given it out to anyone.

    17. Re:Absolutely correct... by Anonymous Coward · · Score: 0

      If we all really wanted to hurt the telemarketers, a better idea would be to allow them to talk to us and then just put the phone down. Let them talk all they want! You don't have to even listen to the phone call. They are wasting money on bandwith, telemarketer salary, etc. If everyone did this, how expensive do you think it would be for them to generate a single sale from a phone call?

      Of course they would probably wise up after a while and require some interaction. I think a voice recognition software program that says generic "Yes", "maybe", or "tell me more" could work though.

    18. Re:Absolutely correct... by mpe · · Score: 1

      However, the US is powerless against some calling agency operating out of Costa Rica, who doesn't give a rip about telecommunication laws.

      Maybe you could just tell the US Government that you were called by "Terry Wrist" working for "Al-Ki-Da"

    19. Re:Absolutely correct... by mpe · · Score: 1

      It seems to me that telephones, now-a-days, should be sophisticated enough for me to program them to not ring if the caller ID shows one of the IDs that I don't want to answer, and perhaps to give them a different outgoing message than my normal "You have reached... leave a message after the beep." Do phones like that exist?

      You'd need a PBX rather than just a phone. You could always direct such calls to a voicemail box which has the same outgoing message as the one you actually listen to, so that they get no indication when they are added to the "telespam" list. Alternativly you could simply play them some tones or voice message indicating a fault. Something like "Die Zahl, die Sie benennen, ist nicht im Service, wegen zu vielen Wassers auf der Linie."

    20. Re:Absolutely correct... by mpe · · Score: 1

      I add that number to my asterisk phone system and they automatically get a fake message that is about 10 minutes long faking that I am answering and trying to understand them and ending with a 2khz squeal at maximum level that asterisk can put out. I need to modify it with a perl script that uses 1 of 3 or 4 different recording to screw with them more but I notice in my logs that they dont call back after the 3rd try and realise I'm screwing with them.

      Do you also have the ability to transfer a call from a new telemarketer to the "AI", if so do the callers actually notice?

    21. Re:Absolutely correct... by nwbvt · · Score: 1

      Except then you have to wait through the entire message.

      Actually I do get a lot of automated calls that don't have any such message, though usually they are addressed to whoever had the phone number before me so they may be valid calls instead of telemarketers (I'm guessing that if he forgot to change his contact information, he may well have forgotten to pay a few bills as well).

      --
      Mathematics is made of 50 percent formulas, 50 percent proofs, and 50 percent imagination.
    22. Re:Absolutely correct... by plover · · Score: 1

      This device does exactly what you want. While I think the user interface is a poster child of badness, the function of it is major-league cool.

      --
      John
    23. Re:Absolutely correct... by ahodgson · · Score: 1

      My Primus VOIP line has a web-based interface to control a call director that does all of what you want and more. It's really nice.

  20. No calls by mrsam · · Score: 1

    My landline is also on the donotcall list, and gets very few calls. But everyone here is well-trained: if the caller ID is not recognized nobody picks up the phone.

    I ran some of the numbers through Google -- and the hits do indicate that the number is usually associated with some "survey" or "charity" type of a call.

    Occasionally the frequency that the same caller ID rings picks up a bit. When that happens I hook up the fax machine to autoanswer after two rings. That usually solves the problem.

    A particularly interesting recurring caller was some robo-dialer that kept leaving a recorded message from some outfit with an unpronouncable name asking for a callback regarding "important financial information" which is "not a sales call". A Google search traced the number to some outfit called "Ocwen Federal Savings Bank" (which sounded phonetically close enough to the message on the answering machine) whose modus operandi appears to be some shady real state loans and deals. The Google hits were from people claiming that these folks used high pressure tactics to try to get them to pay up for alleged loans or credit card bills that they knew absolutely nothing about. The Ocwen calls started within a couple of months after my landline was turned up; and they were much more persistent than the average sales call or a bill collector -- the calls kept coming for at least a year, even after long spells of the fax machine treatment. Not quite sure what was up with that. The most likely explanation is that I got the phone number that used to belong to someone else who had dealings with this shady outfit. I also know that the chap I bought the house from skipped out owing money to a lot of people; I got a new phone number but the Ocwen types sound just like the ones who could find a new number that goes with the same street address.

  21. I personally like surveys by Rooked_One · · Score: 1
    they are a "freedom to jump on my soapbox and bitch to someone who could care less"


    I have problems don't I?

  22. I'm so glad you asked! by sporkme · · Score: 2, Funny

    Politicians were careful to ensure that they could still pander over the phone. Among the other exceptions, the basic rules are that any business you have had contact with for X amount of time can still call you penalty-free. Most not-for-profits can call as well. I should hope that many file complaints on truly irritating or repetative solicitations that don't meet the requirements of the program. You need the company name, phone number, and the date of the offending call.

    I have found that rudeness can be pretty effective in stopping future calls, but these are my two favorite methods:
    1:
    Telemarketer: "Well hello Mr. sporkme, how are you this evening?"
    Me: "I am soooo glad you asked. First, I was late for work because my kids made off with the car keys and I had to spend ten minutes digging through a toybox full of legos. Then I got a speeding ticket on my way in. My back has hurt all day, and I'm honestly hoping that you're selling a hemorroid cream of some kind. How is your day going?"
    2:
    Telemarketer: "Now what would it take to get an order from you today?"
    Me: Well, honestly, sales have been down at work. Are you aware that our BXK-31-R is capable of tolerating well over sixty rads per cycle and still produces results within tolerance? This is well in excess of industry standard and we offer free support and service for the first sixty seconds of your contract. How many can I sign you up for?

    To the point, It seems to be difficult to find statistical information about the success of the registry. Indiana was one of the first states to implement such a program, and several other states have separate registries (many have merged with the federal one). All I really could find without making a job of it was information on Indiana's success with the state program, and registration numbers for the federal one. Also, here is a summary chart of nationwide complaint volume.

  23. It worked for me by pembo13 · · Score: 1

    I stoped approximately 95% of the unsolicited calls I used to receive. If only there was as an effictive "Do Not Mass Email" list.

    --
    "Thanks for all the money you paid to us. We've used it to buy off ISO among other things" -Microsoft
  24. Pretty much the same... by Chuqmystr · · Score: 1

    My experience pretty much mirrors yours. What I've been wondering, and this may be straying a bit off topic so please forgive me, what with caller ID that I pay for, are there any handsets around that I can setup an ACL on? In other words, if the number gets ID'd and it's allowed then the ring can pass through, else, I want it to hang up without so much as a peep. Well, maybe a flashing led and some sort of simple log.

    I looked around a bit in Asterisk when I thought for awhile that I'd try getting the whole family onto a private VOIP network and call myself the "Telco Cornholing Free Telephony Company" or some such nonsense. Oh, to the point, yes sorry - I think I saw some sort of access control like what I stated above in the PTSN gateway stuff. Something to think about but really, I'd just like to know of some consumer level product where I could do all of that from the handset. But I digress.

    1. Re:Pretty much the same... by Mister+Transistor · · Score: 1

      There is. I'm sorry but I can't remember the name, but one of the commercial cordless phones (Uniden maybe?) supposedly does it.

      --
      -- You are in a maze of little, twisty passages, all different... --
  25. DNC list and caller ID by MoFoQ · · Score: 1

    I use a combination of the Do-not-Call list AND not picking up if I do not recognize caller id or expect a call; that's what the machine is for.
    I guess it's more of the "no...I'll call you " thing.

    heck....just the other day, I got a call from a number I didn't recognize and they left a message...it turned out to be from the Republican Party...something about a rally with the governator....don't know why they called....especially when I'm no longer registered as one (the Republican Party I use to belong to no longer exists).

  26. It's a trap! by Megane · · Score: 1

    Sorry about invoking Admiral Ackbar here, but I heard about this recently, I think it was on digg. The trick is that by participating in a survey, you suddenly have a "business relationship" with them, which means they can hit you with a regular telemarketing call.

    I personally prefer to use the magic words "Please put me on your do not call list", especially when I hear that telltale lag between picking up the phone and the outbound dialer connecting me with a sub-human.

    It also doesn't hurt that I have one of those Telezapper thingies (only set to "stun", meaning just the first of the three tones), which works against anybody with older dialer equipment who can't be bothered to buy new equipment.

    --
    #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  27. Somewhat effective for exempt calls by Eric+Starnes · · Score: 1

    I had a roommate once who gave some money to the Fraternal Order of Police or something. They would call and i would tell them to put the number on their do not call list, but it would only work for about 3 months then the calls would start again. I believe they had other companies doing the calls and switched them periodically to avoid the 10 year do not call requirement.

  28. Political Loophole? by hedgemage · · Score: 1

    My biggest problem is that recently I've been getting a ton of calls from various political groups in regards to some candidate or ballot measure they want to pass. Oddly enough, they all start out with a "Would you like to take a short survey" pitch, (anyone know why?). While they technically ask questions, they're always something like this:

    Them: If I said that Proposition #4352B would provide money which would stop baby rape, would you say that this information is Very Useful, Useful, or Not Useful?
    Me: Hmm... I'm no fan of baby rape, so I'll have to say WHY THE %$#@ ARE YOU CALLING ME!?!?

  29. DTMF disable by oscillocamtv · · Score: 1

    After getting tons of *nobody there* calls at my office, the phone company told us they couldn't block persistent marketers on business lines, only residential. As an aternative verizon said press # * at the same time, and *most* automated calling systems may remove you.

    Any thruth to using # and * start at the same time to remove you?

    1. Re:DTMF disable by dave562 · · Score: 1

      I doubt it. Maybe you can blow a 2600 tone down the line and get uber rewt access to the automated call system. =) Or maybe you can redbox it and they'll send you a check for as much money as you put into the phone.

  30. It works by Mr.+Freeman · · Score: 3, Informative

    I saw a segment on the local news about telemarketer's thoughts on the do not call list. The head of one telemarketing company said that they have no reason to call anyone on the do not call list simply because no one on the do not call list will buy anything you are trying to sell.

    The best case scenario is that someone hangs up on you, worst case is they report you to the authorities and you get fined for violating the list. In both cases you gain nothing and only loose time spent calling the person and quite possibly a lot of money too.

    --
    -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
    1. Re:It works by tomtermite · · Score: 1

      I work for a government contractor that rebuilt several information systems supporting the Do Not Call list. We were actively engaged in a SOA effort, and let me tell you, the very fact that the DNC exists is a miracle! The bureaucratic, legislative and organizational issues that conspire against doing things in the Federal government are huge! But the system does work (witness the $5mi judgement against DishTV by the FTC for violating the DNC). Read http://softwaredev.itbusinessnet.com/articles/view article.jsp?id=52683 about my companies efforts to modernize a chunk of the FTC infrastructure -- and be happy *something* works about the process. Now if only there were a do not spam list...?

      --
      - Ubique, Tom Termini www.bluedog.net - WebObjects / J2EE SOA / iPhone solutions for knowledge workers
    2. Re:It works by snarkth · · Score: 1

      That is the weirdest part about all this. A law was passed, and it actually works. *snark*

  31. Promark Research Corporation by Anonymous Coward · · Score: 0

    I used to work for Promark, which has a few offices in Texas, and one in Ohio, but we called all over the country. As previously stated, surveys are exempt from the Do Not Call list, but more often than not, when you say "please add me to your do not call list" and they do, that survey's do not call list will not transfer from survey to survey, and surveys come and go from day to day. And an unlisted number doesn't do any good either.. the local area numbers are recorded, and numbers are generated randomly, from 555-0000 to 555-9999, and put on a list to call. All in all, the best thing you can do is tell them to put you on their Do Not Call list, because something like a simple hang up will more often than not result in them calling you back.

  32. How They're Getting Around The "Do Not Call" Lists by sugapablo · · Score: 1

    I posted this to my blog a while ago. Just check out the comments! This company is PISSING people off like crazy!

    http://www.sugapablo.net/story.php?id=212

  33. how to stop telemarketing calls by the_Bionic_lemming · · Score: 1

    Get an answering machine, set it to ring eight times - then have a three to five minute message stating "Place me on the "do not call" list - and remind friends and family at the same time to call you on your cellphone.

    Remove all the phones from that line - and never be bothered. My phone and dsl account - which for some reason I am required to maintain both - rings to 32 bucks a month.

    If you are asked for your home number - give it freely. Use the cell for only friends and family.

    Voila - telemarkiting calls forever banished. It's been 14 months since my last call/answering machine telemarketing message.

    --
    _ _ _ Go for the eyes Boo! GO FOR THE EYES!
  34. My favorite solution... by TuballoyThunder · · Score: 3, Funny

    is to use the counterscript (assuming I don't hang up).

  35. Herro? by Anonymous Coward · · Score: 0

    The list mostly works, for those few calls that do manage to get through I answer the with an accented Herro?, all my friends are used to this. So after that if caller starts talking about donating to the police or fire dept, I just take off in chinese and they quickly get off the line.

  36. Teleresearchers by Anonymous Coward · · Score: 0

    I once had a telemarketer call me up and when i informed them that this was a "Do Not Call" number, they insisted that they were tele-researchers and thus excempt under the law. A very fine line since they were essentially doing a push-survey about travel spots & vacations.

    I still reported them.... Its not like it was some grad student doing a thesis, someone was paying their phone bill.

  37. It helps by bhmit1 · · Score: 1

    I have to say that it helps, but it doesn't solve the problem. I still get calls from mortgage companies almost a year after requesting some quotes from lending tree, and I had promptly notified all parties that I was no longer interested after refinancing, but that doesn't matter. I would get 4-5 calls per week from politicians around election time, and usually that many per day in the last few days. All of those are known loop holes.

    The bad ones are the companies "conducting a survey to see if you are interested in being called later." I would also get a call about once a week by a mexican recording from a spoofed number that constantly changed. None of this would bother me if it wasn't for (a) my home number being my business number (self employed) and (b) forwarding all my home calls to my cell phone when I'm on the road.

    The proper fix is to require all companies to:
    1. Call from a working caller-id number
    2. From any recording, make any key press stop the recording and allow the person to be placed on the do not call list
    3. Require phone companies to maintain accurate records of the source of any call, even if blocked, so that all you need is the receiving phone number and time of the call to file a complaint with the do-not-call registry.

    Also, I'll gladly migrate to any voip vendor with features similar to vonage (voice mail, automatic call forwarding, management by web page, good call quality) that can get anonymous call rejection, call blocking, and maybe even caller white list to either drop or send all non-approved calls to voice mail or an "identify yourself" menu.

  38. Paul from the Prize Claim Center by Zeinfeld · · Score: 4, Interesting
    I have received several calls from someone calling themselves 'Paul from the Prize claim center'. I put the number on my blog and I now get something like 50 people a day finding the site by searching for the telephone number.

    There is also a Markus from some mortgage company doing the same thing.

    In each case the outbound calls are from a robo-dialer that only starts if it gets a voice mail. When I called up the telephone number they gave I got a real person which was something of a suprise. They hung up when I pointed out that their operation was facing huge civil and criminal penalties.

    What I should have done but haven't got round to yet was to dial up the number several times to work out how many people are working for them.

    --
    Looking for an Information Security student project suggestion?
    Try http://dotcrimeManifesto.com/
    1. Re:Paul from the Prize Claim Center by Anonymous Coward · · Score: 0

      The phone number is 617-851-6767 by the way.

    2. Re:Paul from the Prize Claim Center by Tired_Blood · · Score: 1

      Your approach is interesting, but it can backfire.

      --
      This is not my sig.
    3. Re:Paul from the Prize Claim Center by Anonymous Coward · · Score: 0
      www.superpages.com says:
      (617) 851-6767 is a cell phone based in Boston, MA The registered service provider is Verizon Wireless**. Detailed listing information is not available.
    4. Re:Paul from the Prize Claim Center by Zeinfeld · · Score: 1
      I am aware of this fraud. The response from the authorities is unacceptable.

      We should just block all calls to the countries concerned until their govts stop taking kickbacks from the scammers and get their act together. Ireland did this. Good for them.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
  39. You really think the list works? by Mycroft_514 · · Score: 1

    The latest scam is machine calling you and saying you need to call Mrs x about some urgent thing or other. This gets them around the list, because you called them. And forget the list. An unlisted number works better and only costs .50$ a month. No surveys, no politicos, and only the occasional one asking me to call them. And the only actual sales calls I get are from the dammed local phone company wanting me to take THEIR long distance. I mean how many times do you have to say NO?

    Oh, and I can always SAY I am on the list and put the fear of god in the honest ones.

    1. Re:You really think the list works? by surprise_audit · · Score: 1

      How well does an unlisted number work when the robo-dialler is trying all the numbers in a range??

    2. Re:You really think the list works? by Mycroft_514 · · Score: 1

      Actually, pretty dang good these days, since they program the dang things from the phone directory, not form random chance.

  40. I call it 'do not contribute' list by (H)elix1 · · Score: 1

    When the telemarketers call in - political, charity, whatever - we have a 'do not contribute' policy in our house. We signed up for the Do Not Call list, but there are exceptions to the policy. I've found it easiest to tell them we understand they can call our house, even though we signed up on the DNC list, and make it a point to *not* contribute any money to people who exercise this loophole. Seems to be working...

  41. this is exactly why compressed air horns were inve by Anonymous Coward · · Score: 0



    i've found that using short burst is 100% effective at terminating the call ;-)

    and, althouh i can't quantitatively prove it, i'm fairly certain that those same folks haven't called back >:^S

  42. Customer Service sales pitches by Temposs · · Score: 1

    I'm not sure how much this has increased since the Do Not Call registry was put in place, but what I notice is that companies that have customer service lines will often use calls by customers or potential customers to make VERY aggressive sales pitches. I've experienced this in most recent memory with Earthlink and Citi Credit Cards. They seem to have exactly the same sort of telemarketing script in front of them, and they'll keep repeating their sales pitch until you blow up at them or hang up. The Earthlink one was the worst. It was clearly some guy in India and he didn't know at all how to relate to a customer outside his script, which made for a horrible customer service experience. With Citi, the customer service agent cursorily answered my question and then proceded to pitch some added service, and then when I declined, made the same pitch a second time. On the positive, side when I emailed their customer service line asking to not be sold anything when I'm calling for help, they granted my request. I haven't tested this to see if they've really done it though.

    All I want is for an intelligent customer service rep to answer my specific question and then let me get on with my day.

    --
    Knowledge is just opinion that you trust enough to act upon. -Orson Scott Card
    1. Re:Customer Service sales pitches by Anonymous Coward · · Score: 0

      I had a Citibank credit card. When they send a new card, you have to call a 1-800 number to "activate" it. They used that opportunity to connect me with a droid who made a telemarketing pitch for insurance. Every few words, I would cut her off and said "No", just to hear the next part of the script. After 15 times, she asks me why I'm not interested. "I don't buy ANYTHING as the result of a telemarketing call. Never. No exceptions. Zero tolerance". I got rid of Citibank. Problem solved.

    2. Re:Customer Service sales pitches by Dreamstalker_wolf · · Score: 1

      I'm getting a bit fed up with them as well. Somehow, I now have three 'credit monitoring' deals (the free automatic one, plus two others that I thought I got rid of when I had to cancel my old card). One of them requires me to call in from the phone number I used when opening the account (which doesn't exist anymore)...why that requirement, I do not know.

  43. Hello,wouldyouliketoparticipateinaquicksurvey... by cskrat · · Score: 5, Funny

    ...itwillonlytake63secondsandonebreathformetoblurt outayesornoquestion...

    I just got one of these last week asking for my opinion about the film and tv ratings systems. When I started to actually say what I thought about the system ( three digit body count = PG13 while a nipple = NC17 ) she hung up without even bothering to cut me off. I may have spent as much as 40 seconds discussing the issue with dead air and I was very disappointed that I wasn't really given a chance to string her along for as long as I'd have liked.

    The police and fire department charities are a bit more pleasant to work with. My best for a police call was when I asked if they'd found my car yet. My best fire call, I had a friend nearby to help me with this, I set off the smoke detector with a cigarette, dropped the phone on the counter and yelled at my friend for not watching the stove while I got the phone. That one went through some cursing, clanking and the sound of me unloading a bottle of shaving cream next to the phone (to simulate a fire extinguisher) before I picked up the phone asked "who are you again?" and then following their response with "Oh.. thank you for calling but I think we have it handled."

    --
    My God! It's full of eval()'s.
  44. Heh... by wedgiesaurus · · Score: 0

    I'm sure the "don't ever call here again" line will work at some of the bigger companies, but at the smaller pen-and-paper companies (the ones NOT using automated/predictive dialers) like where I work, that'll get you crossed off of that months list until we buy a new one (scrubbed to be free of those on the DNC list). Then we toss the old ones (i.e. the one you aren't on) and we proceed to call the new one (which you very well may be on again). If you don't want me calling you, your best bet is to sign onto the do-not-call registry and leave it at that.

    As far as the people doing the 'clever' things to the telemarketers (keeping us on the line), that's a GREAT way to get yourself signed onto all kinds of spam mailing lists. A guy I worked with got angry because a potential customer took about 20 minutes and then didn't finish the app, so he took the guys info (name, address, phone number) and googled 'free brochure' and 'free information' and proceeded to sign the guy up for all manner of spam mail while opening the door to solicited telemarketing because he 'asked' for it online.

    Moral of the story- sign up on the DNC if you don't want the services of telemarketers and don't be rude to us.

  45. Easy way to eliminate all of the calls by thejake420 · · Score: 1

    Here's an article explaining a simple way to eliminate the calls placed by a predictive dialer (ie - 99% of bulk calls), and it's as simple as recording a short WAV file into your answering machine. http://www.suckfreesites.com/cool/100-gone-telemar keter-bill-collector-and-money-begging-calls/

    --
    Webmaster
    www.JakesJokes.com
  46. Always Looking Out for Themselves by DavidD_CA · · Score: 1

    It's interesting that many of the rules we have to limit commercial entities do not apply to political entities.

    While I feel that the Do Not Call list was a success, it's sad that it does not apply to those with political interests. Now that it is approaching election time, I'm getting 2-3 automated calls per week of a political nature.

    --
    -David
  47. On old solution to dealing with them.. by ugliness · · Score: 1
    --
    "...but destined to take the place of the mud shark in your mythology..." - FZ
  48. it helped me by amigabill · · Score: 1

    I get surveys, but infrequently, and they honedtly don't try to sell me anything. One is a nearby radio station asking what I listen to. Most of the unwanted calls I get are non-profits begging for money, and the occasional mortgage offer. The non-profits at least have the excuse that they are exempt from the list, but they still annoy me, as I'm not going to donate to every single beggar that calls, especially when they give me a hard time about being too greedy to give away $10. One solicitor for some veterans group actualy called me a dumbass because I didn't buy a T-shirt from him. But the mortgage people have no excuse at all. At least it's not as often as it used to be. I'll never do business with my original mortgage agent again as I still 5 years and a couple refinances later get junk mail referenging my original loan through them, and assume they sold me to the phone solicitors too.

    But overal I get significantly less phone spam than I did before the list.

  49. please MOD PARENT UP by Harmonious+Botch · · Score: 1

    "Well, it's legal in this case, but it has nothing to do with our constitutional notion of free speech or the intellectual foundations of liberal democracy. Free speech does not establish an obligation for anyone to listen."

    1. Re:please MOD PARENT UP by WCMI92 · · Score: 1

      ""Well, it's legal in this case, but it has nothing to do with our constitutional notion of free speech or the intellectual foundations of liberal democracy. Free speech does not establish an obligation for anyone to listen.""

      Nor does the First Amendment give "political speakers" the right to do their speaking on my property.

      There would be nothing unconstitutional about allowing the DNC list to cover political solicitation, but it's the usual case of the ruling class exempting themselves from their own laws.

      --
      Corporatism != Free Market
  50. Direct TV's workaround. by ScottyKUtah · · Score: 1

    Recently I had one of the many direct tv companies call, even though we're on the DNC list. The very first thing she said when I picked up the phone was "Hello, and just in case we get disconnected, what is your name and phone number?" I had to laugh! It showed that they were simply autodialing, and had no idea who they were calling. Then if they got me to give up that information, it established a "prior" business relationship, and then they would be free to call anytime. I just laughed at her and hung up. I have the same policy as one of the previous posters, our family buys NOTHING from telemarketers. If for some reason a pitch sounds interesting, I'll investigate it on my own time and call THEM back at my convenience. Even with the DNC list, the charities and political calls were getting out of hand, so I sprung for the $25 and changed out phone number. Stopped that cold.

    --
    He who laughs last is at 300 baud.
  51. Cheese by Aardpig · · Score: 4, Funny

    A few months ago, I went out and actively solicited calls from telemarketers. How? By signing up to a mortgage website, giving a false name (Jack B. Morocco), a false address, but a valid phone number. Why? Because those running the mortgage website spammed me, and I was interested to follow the money back to the bona fide mortgage companies that were financing the spammers.

    A few days after I signed up, the phone calls began. Usually, when the caller asked to speak to Jack, I would tell them that I would fetch him to the phone. I would then set the handset down next to the phone, and get back to work. They would typically stay on the line for around 10 minutes, before they hung up.

    However, on some occasions I used the cheese method. Basically, to whatever question I was asked, I replied cheese. A sample conversation:

    Him Hi, may I speak to Jack?
    Me Cheese.
    Him I beg your pardon?
    Me Cheese.
    Him Did you just say cheese?
    Me Cheese.
    Him I'm trying to speak to Jack.
    Me Cheese?
    Him Look, I don't have any time to waste
    Me Cheese.

    (The last remark was particularly funny, in light of the huge amounts of others' time this company had wasted by funding spammers).

    On one special occasion, I was called by someone in an overseas call center. They stuck religiously to the script, despite the fact that I was cheesing them at every turn. Slowly, it became clear to them that something was not quite right -- but it took them a while, because I don't think their grasp of English was perfect. Eventually, they ended the call with "OK, Jack, you really sound good, I'm sorry to bother you, goodbye."

    To which I replied cheese.

    If you want a slice of the action, why not reply to the next mortgage spammer yourself? Make sure you give a fake address but a real number, so that they can get through to you. Oh, and it would be fun if you signed up as Jack/Jane B. Morocco. And don't forget the cheese!

    --
    Tubal-Cain smokes the white owl.
    1. Re:Cheese by dmuth · · Score: 2, Funny


      Heh, I can relate...

      I normally keep my landline's ringer turned off, since I know that anyone who needs to reach me has my cellphone number. But I keep the landline to give to businesses so all the telemarketing calls will go there, and never be answered since my phone has the ringer turned off.

      Well, last summer I had a friend visiting from Denmark for a few weeks, so I turned the ringer back on. Whenever the phone rang, I let my friend answer, and he would start speaking in Danish, with not a word of English. The mass confusion it generated on the part of the telemarkets was amusing, to say the least.

    2. Re:Cheese by AlgorithMan · · Score: 1

      so you are this Jack B. Morocco, whose spam mail I always get...

      --
      The MAFIAA is a bunch of mindless jerks who will be the first up against the wall when the revolution comes
    3. Re:Cheese by scharkalvin · · Score: 1

      Monty Python would be proud!

    4. Re:Cheese by hotdiggitydawg · · Score: 1

      Cheese, huh? Monterey Jack, perhaps?

    5. Re:Cheese by nasor · · Score: 1

      You mean there actually are legitimate mortgage companies behind those spams?!? I assumed that they would just take all your information and use it in identity theft scams.

    6. Re:Cheese by snarkth · · Score: 1

      I like that one... I'll remember it the next time I get one of those overseas calls (which have increased in number lately, are the US telemarketers doing even more outsourcing? It'd figure. )

        Oh, and a reminder - you need to change your sig *grin*

      *snarked*

  52. Phone sex...... by bck9666 · · Score: 2, Funny

    When I get a call from a telemarketer I tell them that I will listen to their entire pitch but *only* after they fulfull my "needs" through a round of phone sex. Its priceless to listen to their reactions!!

    1. Re:Phone sex...... by Anonymous Coward · · Score: 0

      I actually offer them a little something. Although "offer" isn't really the right word, because I don't give them a choice. I tell them to hold on for a moment, then put the handset down right in front of my speakers, and then play the infamous "sally.wav" file on repeat for a while until I'm sure they've hung up.

  53. I ask them by mulhollandj · · Score: 1

    I ask them if they are interested in hearing about my church. It is suprising how many telemarketers are interested.

  54. Running for Office lets you call by alanjstr · · Score: 1

    I received at least 2 calls a day for 2 weeks straight from people running for office. Well, recordings from all of them. So it wasn't even a person, just a message from them for me to immediately erase.

    Do those things really work?

    1. Re:Running for Office lets you call by John+Hasler · · Score: 1

      > Do those things really work?

      Sure. They convinced me to vote against the guy who used them.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    2. Re:Running for Office lets you call by alanjstr · · Score: 1

      But if they all use them, I can't just vote against them all.

  55. My System by Anonymous Coward · · Score: 0

    My "Do Not Call" system is working; I don't have a phone. :-)

  56. No change for me.. by wmspringer · · Score: 1

    Didn't notice any change when I joined the federal DNC list....because the Colorado list had already gotten rid of all my telemarketing calls :-)

  57. The Telecrapper 2000 by Millenniumman · · Score: 1

    Sure, the do not call list might be easy, but not nearly as funny or rewarding as the Telecrapper 2000.

    --
    Stupidity is like nuclear power, it can be used for good or evil. And you don't want to get any on you.
  58. Please remove me from your list and database by Anonymous Coward · · Score: 0

    This is direct notice to cease and desist. This is legally binding. Further calls consitute harassment and willful disregard of the cease and desist. Typically, C&D is served in writing, but telemarketers don't take it that far. It has been an effective method for me. DO NOT HANG UP because that only means you're still in their database and will get another call. Tell them to remove you. Threaten legal action if it makes you feel big.

  59. Works great by AuMatar · · Score: 1

    Haven't gotten a telemarketer call in several years. Haven't gotten any of these surveys people complain about either.

    --
    I still have more fans than freaks. WTF is wrong with you people?
  60. It basically works...but... by davmoo · · Score: 1

    As others have pointed out, the do not call lists work, but there are many exceptions. And politics happens to be one.

    I have found simple ways to deal with surveys and political calls.

    I really don't mind doing surveys, its just sometimes when they call its very inconvenient. When its not convenient, I have simply asked "I'd be happy to answer your survey, but not right now...could you call me back in an hour or so?" I have never had a survey company not honor my request. They WANT your opinion.

    As for political candidates, I merely do this. When they call and identify, I politely state "If you EVER want me to consider your candidate, or any candidate of their party, for any political office, you will never call this number again." And then I hang up. I haven't gotten a political call now in at least 5 years. I will point out also, though, that in my state (Indiana) I have an advantage...it is illegal to use a sequential autodialer for political calls here...all calls must be initially dialed by a human. Our attorney general recently reminded candidates of this.

    --
    I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
  61. I have my own system... by DavidinAla · · Score: 1

    I just don't answer calls from numbers I don't recognize. I got rid of my home phone several years ago and just use a cell phone. If I don't know a number, that's what voice mail is for. The people who know me know that I'll return a call when I have the time, so they leave messages if they need me.

    So I'm not on the "do not call list." Instead, everybody else is on my "do not answer list." :-)

    David

  62. Police charity response by nsayer · · Score: 4, Funny

    My favorite line for police type charities (usually selling tickets to charity events or raffle tickets or what not) is, "Thanks, but I get enough tickets from cops without buying more of them."

    1. Re:Police charity response by mariox19 · · Score: 1

      A woman I know says, "My ex-husband was a cop. I think I've given enough." The caller invariably hangs up after a laugh and wishing her good day.

      --

      quiquid id est, timeo puellas et oscula dantes.

    2. Re:Police charity response by bigbadbuccidaddy · · Score: 1

      That reminds me of the classic get-out-of-a-speeding ticket joke. A blonde is pulled over for speeding. She bats her eyes at the cop, and asks "Can't I just buy a ticket to the policeman's ball?". The cop responds with "Policemen don't have balls.", realizes what he just said, turns red, and lets her go.

    3. Re:Police charity response by Dreamstalker_wolf · · Score: 1

      I thought it was a state trooper in that joke (that's how I heard it from a friend who's a local cop).

  63. Seinfeld Oblig by eosp · · Score: 1

    Telemarketer: Would you be interested in (yada)?
    Jerry: Why sure. I'm a bit busy now though, so how about you give me your home phone number so I can call you later.
    Telemarketer: I'm sorry, we're not allowed to do that.
    Jerry: So I guess you don't want people calling you at home.
    Telemarketer: Um...yeah.
    Jerry: Well then you know how I feel.

  64. "Slant" In Action by cmholm · · Score: 0, Troll

    And there, my friends, is political slant in action. Nice try at viral marketing.

    --
    Luke, help me take this mask off ... Just for once, let me butterfly kiss you with my own eyes.
    1. Re:"Slant" In Action by xsonofagunx · · Score: 1

      just a thought... would it be illegal (I would hope it would be, but don't know) for Candidate R. to call a bunch of people and super-annoyingly tell them to vote for Candidate D., in hopes of pissing them off enough that even if they would have voted for R, they would instead vote for D?

    2. Re:"Slant" In Action by lucabrasi999 · · Score: 1
      just a thought... would it be illegal (I would hope it would be, but don't know) for Candidate R. to call a bunch of people and super-annoyingly tell them to vote for Candidate D., in hopes of pissing them off enough that even if they would have voted for R, they would instead vote for D?

      I don't know if it is illegal, but there have been stories of that type of activity occuring for decades.

    3. Re:"Slant" In Action by jandrese · · Score: 1

      A lot of times it's worse than that. Around election time you always hear about the calls and pamphlets to the inner city folks that say "Don't forget to vote for on Friday!". Of course the election is on Thursday... It happens pretty much every time around here.

      --

      I read the internet for the articles.
    4. Re:"Slant" In Action by sweetnjguy29 · · Score: 1

      It is not illegal in the United States. Political speech, even false political speech, is protected speech. Of course the line between slanderous speech and political speech is hard to draw...but it can be.

      A "Do Not Call" law that prohibited political speech would probably be unconstitutional...

      Oh, and IMHO, I haven't gotten a telemarketing call in ages. However, I just got a new number, and get TONS of debt collection calls from the previous deadbeat who had my number. Now, that is annoying shit!

    5. Re:"Slant" In Action by sumdumass · · Score: 1

      If i was to campain for candidate D even though I am candidate R, then under current federal campain finance law (and most state') I would have to disclose who sponsored the messages and the cost of that campaining would be tacked onto the total tally for candidate D's recorded spending amount. This could possibly send some campains over thier spending limit and stop them from being able to use federal matching moneys.

      Now on the other hand, If I called potential voters for candidate D and sayed candidate R (me)is bad, don't vote for him because there are better choices, I might still have to disclose who sponsored the message but it wouldn't count as any campain finance. This might achive the same goals as anoying people into not voting or voting for the other guy instead. I could easily create a puppet campain for this purpose. This is basicly the same way moveon.org and some of the other puppet campains operate. Except they seem to try and portray the oposition in a bad light for the purpose of motivating voters instead of frustrating them.

      This is a down side of campain finance reform that the pollititions though was a good idea. The dems wanted to get the christian colilitions campaining ofr thier faviorite candidates (generaly republicans) and they wanted a way to run negetive campains without dipping into thier funding or being directly related to thier campains. Some republicans who look more like democrates wanted it too. I guess the big problem is that "the people" wanted campain finance reform and got this instead. I don't think it addressed anything sufficiently except the ability to do something like this.

  65. Why you get calls now. by Anonymous Coward · · Score: 0

    The do not call registry is limited in time. 5 years max.

    This is to prevent all numbers from eventually being on the list. You have a number, move and get a new number, and eventually your old number falls off the list.

  66. Dirty Monkey's by Anonymous Coward · · Score: 0

    Yeah, I feel your pain. I did the No Call thing a long time ago. The house phone won't stop ringing anymore. It started out with about 5 a day... then up to 6... 7... now 8 calls daily from these dirty monkey's. I answered one call just to see what the heck they wanted... She sounded hot so I suffered through the stupid survey for several minutes. It had mostly been insurance questions and finally at the end she revealed what she was really trying to promote. It was some website that helps you get deals or what not on insurance. She asked me if I'd ever heard of the company and I told her: "Actually I have! They caused an error on my girlfriends computer just last week!" Which was completely true. I don't remember the companies name now, but they had put some adware on my now ex-gf's PC and it ended up not working and caused an error amoung other problems. The telemarketer was shocked. Not only was I the first person she had ever talked to that had heard of the company, but I had heard of the company in such an F'd up way. On another call I answered, I happened to answer it kind of hateful and it was some police officer asking for donations. He got hateful back and I was thinking FU!! Just send me something in the mail and I'll consider donating, but don't join the dirty monkey club and disturb my damn sleep. They where calling me at like 8:30 at night! I don't care if you're Jesus himself asking for donations, you don't call my damn phone. Regardless, I never answer my house phone anymore. I protect my cell number with my life.

  67. Pushy Police Charities by Pfhorrest · · Score: 1

    i only seem to get phone calls from the police department asking for money. now that's scary...

    I've been getting these at work lately as well. I'm an administrative assistant for a business that operates out of my employers' home, so they get personal calls there sometimes as well (remarkably though, most of the calls coming into the house are actual business). The inappropriately high pushiness of these people just astounds me. The typical call will go something like this:

    Me: "Castellino Training and BEBA, this is Forrest, can I help you?"
    Guy: "Raymond?" (one of my bosses)
    Me: "No, this is Forrest. Is there something I can help you with?"
    Guy: "I'm collecting donations for $RANDOM_POLICE_CHARITY. Is Raymond available?"
    Me: "Not at the moment, sorry." (stock response, they don't like solicitation calls)
    Guy: "Is.... Sandra there?" (other boss, Ray's wife)
    Me: "No, she's not here either." (most often this and my previous comment are actually true)
    Guy: "Well, I'm collecting donations for $RANDOM_POLICE_CHARITY. How much can I put you down for?"
    Me: "Uh, this is a business, I just work here. Sorry."
    Guy: "Oh it's no problem. We take donation amounts of $100, $50, $20, $10..."
    Me: "Sir, I'm just an administrative assistant here."
    Guy: "I'll just put you down for our minimum contribution of..."
    Me: "Sorry, I can't afford it." (not exactly true, I've got a few thou saved up, but that's very hard earned savings).
    Guy: "But it's only..."
    Me: "Sir I'm just a student working here part time, I really can't afford it." (I don't like cops anyway)
    Guy: "Oh come on..."
    Me: *click*

    I could understand them *maybe* pushing my employers if they had gotten them on the phone, but hassling an employee at work to make a donation to some charity, much less the very concept of a "minimum contribution" (what, if I don't contribute they're gonna arrest me?)... and then continuing to hassle a poor college student working part-time (I'm not exactly poor, but I come from a poor family and everything I have I earned myself by being very frugal, and I am going to need it to fund the last bit of my education)... I've never seen such aggressive solicitation outside of a used car lot. I guess being police, they're used to telling someone "do this" and having them comply, but fuck 'em. This has happened more than once and it's just not appropriate.

    --
    -Forrest Cameranesi, Geek of all Trades
    "I am Sam. Sam I am. I do not like trolls, flames, or spam."
    1. Re:Pushy Police Charities by Anonymous Coward · · Score: 0

      ''I guess being police, they're used to telling someone "do this" and... ''

      It's not the actual police making the calls. Even if they say "This is officer so-and-so from ....", it's probably a lie. It's almost always either a telemarketing type of company doing the work for a cut of the collections, or it's a total scam.

      Don't you have anything better to do than chat with them? You don't owe them explanations, not even for the sake of politeness.

  68. my take on it... by Anonymous Coward · · Score: 0

    It sounds like you got personal problems, pal.

  69. yeah I hate titles. And Digg sucks! by bostonsoxfan · · Score: 1

    I personally have expirience zero starting several months after but then it pick up a little bit maybe one a month that would be in the middle of the day on a weekend nothing crazy. My friend would recieve telemarketers almost on a daily basis, so one day I signed her up. Several weeks later it was down significantly. It works, it works well enough. Add a caller id and maybe something that makes sounds that make it sound like you are interested and you should recieve none. Or at least get a good laugh out of them.

  70. Worked all but the first day. by Anonymous+Freak · · Score: 1

    I signed up the first day it was possible (before the list actually took effect.)

    Then, the first day the list was in effect, I got a telemarketing call. Oh, did I have fun ripping that guy a new one. :-D

    Haven't gotten a call since. (I did get one that said he was calling for someone else, and when I said that person wasn't at this number, I immediately hung up, so I didn't see if he was trying to pull the "oh, then let me tell you..." trick.) I haven't gotten any of the sales-call-posting-as-a-"survey" calls, but I have heard about them. (I have gotten 'legitimate' surveys, and said not to bother calling me about them any more.)

    --
    Another non-functioning site was "uncertainty.microsoft.com."
    The purpose of that site was not known.
  71. MBNA has gone downhill... by HalfOfOne · · Score: 1

    True story that happened to me a few months ago: I was applying for a new MBNA card for my wife (first mistake) when I asked them if they could send me some information about their credit protection plan against online fraud or identity theft. It was *VERY* clear I wanted them to mail me their information on the program, and the rep happily obliged and told me I'd get information in a week or two.

    A week later I got a letter saying I'd been enrolled in the credit protection plan, and that I would be billed for the service on my next statement. I called the company, and they said that it was their policy that anyone who inquired about the service would be enrolled automatically if they were already an MBNA member. LET ME REPEAT, THE FUCKERS HAVE A POLICY TO AUTOMATICALLY ENROLL PEOPLE FOR INQUIRING FOR MORE INFORMATION ABOUT SERVICES. I didn't beleive it, so I asked to talk to a manager and they stated the same thing. They said they'd refund my money if I would wait on hold to be connected to a different department who would take my service cancellation and process it for the next cycle. We're saving up for about 200 more points, then we're spending them and cancelling all of our MBNA cards. I'm not sure who's better out there, but I'm willing to roll the dice at this point.

  72. Do Not Call by gumbey · · Score: 1

    Being as the politicians passed the law that bans calling people, you would have to know they exempted themselves. Charities and political organizations are exempt from the do not call list. I ran a robocall system for several local politicians this summer and my system called 20,000 people per day. My recommendation to the politicians was to basically say their name twice within 10 seconds (average adult attention span) and thank them for voting. We only had a handful of complaints.

  73. so many calls by Anonymous Coward · · Score: 0

    I get calls not only from charities (usually a police charity) and political organizations (usually taped calls), but ever since the DNC registry went into effect, I've been getting double the calls from newspapers I almost-but-never-completely subscribed to, my cable company (trying repeatedly to use their phone service), my phone company (asking me to switch plans), my credit card company (trying to get me to pay for credit protection or credit check services that I already pay for), and my bank (trying to sell me the same things my credit card company is trying to sell me). I think the net number of calls I receive is the same now (OK, maybe nominally less) than before I put my name on the DNC registry.

  74. I do similar.. by zogger · · Score: 1

    ..with the landline, I just never answer it,that's it. I don't give that number out, so I know any incoming is bogus. It is used for outgoing calls or for backup internet access only. Friends and family get the cell number.

    1. Re:I do similar.. by the_Bionic_lemming · · Score: 1

      shut the ringers off.

      --
      _ _ _ Go for the eyes Boo! GO FOR THE EYES!
  75. Re:MBNA has gone downhill... by lucid420 · · Score: 1

    Yep just for inquiring about a service legally defines that as having a prior business relationship and can then call you for a period of time. I think the last time I looked it was something like 18 months. Such bullshit. Makes you not even want to research a company.

  76. Indian mortgage bastards keep calling me by mr_rangr · · Score: 1

    I kept getting mortgage point-men looking for referrals so they could turn me over to local mortgage brokers. I played along one time to see where it got me, and I wish I hadn't.

    I immediately got many calls from local mortgage lenders, whom I chewed out and reported, but I now get constant VOIP calls from more mortgage point-men (from the same several phone numbers, using fake business names) using the same bogus info I gave that first one.

    I have the anonymous blocking, which blocks the forged Caller ID numbers, but the VOIP calls still some through, so I tell them I'm reporting them and never to call me back, then file a complaint to donotcall.gov every time hoping they'll get a spanking.

  77. TIP! by Anonymous Coward · · Score: 0

    If you're getting 'survey' calls, just say you work for a marketing department and any reply you would make would skew their results. End of story.

    Personally, IAAMP (I am a marketing professional) and normally they strike your number from the list.

  78. so far, it's worked for me by potsmaster · · Score: 1

    the few unwanted calls were from people i'd previously done business with or charities. every "add me to your do-not-call list" request has been obeyed. i'm satisfied. now if only i could get a similar filter on the post ...

    --
    REPORT ALL OBSCENE MESSAGES TO YOUR POTSMASTER
  79. Block, question, demand, and threaten by spywhere · · Score: 1

    We are on the Do Not Call list; its effectiveness has diminished somewhat. We also have Call Intercept to block the no-number telemarketers.
    The ones who do get through are immediately bombarded with questions:

    Hi, this is Cindy calling on behalf of ATA...
    "Cindy, is it? Could I have your last name?"
    We're not permitted to give that information, sir...
    "You're required to by federal law, but we'll come back to that. You say you're calling on behalf of ATA. Do you work for ATA?"
    Um, no, sir, we are an independent survey company collecting information for ATA...
    "What is the name of your company?"
    It's, uh, Persistent Marketing Services...
    "Where are you located, and what's your phone number?"
    [city & state, number...]
    "And what does ATA stand for? Where are they, and what is their phone number?"
    [full name, city & state, number...]
    "Well, Cindy, the reason I ask these questions is that both ATA and Persistent Marketing Services need to place this number on their permanent Do Not Call lists, effective immediately, so you will take care of that for me?"
    Um, sir, we are a survey organization, so we don't maintain a Do Not Call list...
    "Well, Cindy, this means that you -- personally -- must make sure that neither you, nor anyone else in your company, or anyone from ATA, ever calls this number again, or both companies -- and you personally -- will face charges of criminal harrassment and defiant tresspass here in Delaware. Have you ever been to Delaware?"
    um, sir, if you would like to speak to my supervisor...
    (loudly) "Cindy, under Federal law, I don't have to speak to anyone but you. By calling my house, you have assumed personal responsibility for this matter. I assure you that, if anyone from your companies calls this number again, swift and severe legal action will follow... Oh, Cindy, did I mention that my wife is a lawyer, so we can haul you into court here in Delaware for free?"
    Um, yes, sir, we will take care of this immediately..."

    I get very few repeat calls.

  80. Moderators why are you slacking ??? by Anonymous Coward · · Score: 0

    This is not a relevant post. Get rid of it.

  81. Kill them all! by MrNaz · · Score: 1

    I keep getting calls from TrendWest. I have told them a billion times to take me off the list. Many times I have signed up for whatever seminar they invited me to, gave them the names of 5 false people that will be attending and put them on speaker phone while I asked them heaps of questions while working at my desk, just to tie them up for hours.

    I am still on their list. I got a call not an hour ago.

    TeleMarketers are a very small notch above spammers. In the pond food chain, they're somewhere between the dead algae slime on the bottom (spammers) and the amoebas that feed on it (spyware vendors).

    Every so often some guy breaks into a school and starts shooting and then kills himself. If you've already decided to go ballistic because your wife/girlfriend/donkey left you, why not do it at TrendWest and earn some brownie points while you're at it?

    --
    I hate printers.
  82. Some robots are hard to stop by Anonymous Coward · · Score: 0

    I am on Do Not Call list but some automated dialers with no caller ID and waiting for me to press 1 are hard to stop. In fact, I don't know how to stop them. Mortgage, satellite dish installation or 'important buisness matter' are the typical topics. After I come home from work I usually find a few of these on my answering machine. A year or more of not ever finding anybody home doesn't seem a bad deal to them but I do get tired of erasing their messages every day.

  83. Do Not Call Lists Are Not The Answer by kontiki99 · · Score: 1

    The problem is, I pay for the service, that is, the last mile of the connection. Its for personal use. Telephone marketers are attempting to use resources I pay for as if it was a free advertising medium. Its not free, they are stealing. I tell them all, they need to pay me $1. (by giving me a credit card number) before Ill let them deliver their advertising message. When they dont give me a credit card number, I hang up. I shouldnt even have to ask though. The phone company needs to change their billing programs to track telemarketer calls. If a telemarketer calls my number and its answered, $1. from the telemarketer should be credited toward my phone bill. This is a capitalism, since when do telemarketers, politicians, or pollsters get to use resources for free advertising? If they want to pay for my phone, they can advertise on it. Otherwise I view the whole thing as just stealing from the consumer.

  84. It just never stops by nukeade · · Score: 1

    It's funny: I don't get telemarketers calling for me anymore. Instead, out of every 100 calls I get on my home phone, 99 are marketing calls asking for someone who doesn't live here.

    ~Ben

  85. Best ways (ZUG-style) by pcgabe · · Score: 1
    Method One:

    Telemarketer: "Hello, may I speak to John Hargrave?"

    John Hargrave: "He's dead."

    Telemarketer: [Tripping over his own words] "I'm ... so ... I'm so, so, sorry. Very sorry. We will update our lists. Goodbye." [Click.]

    Method Two:

    Telemarketer: "Is John Hargrave there?"

    John Hargrave: [In the most pleasant, accommodating voice I could muster] "He's not here right now, motherfscker."

    Telemarketer: "Oh! Oh, well ... ah, ok, well, thank you very much!"

    "Take me off your call list" and "Don't call me ever again" might work just as well, but they're not nearly as much fun.
    --
    Don't put advice in your sig.
  86. Phone Spammers by JoGlo · · Score: 1
    Some of these phone spammers (phammers?) are truly revolting. A work coleague of mine told me of his 17 year old daughter's experience with a phone spammer from the Indian sub-continent, who, between the "No, we're not interested", and hanging up was asked by the lady on the other end "Do you bleed yet?"

    Unfortunately, she didn't get the name of the company calling, because if she had, you can be sure that it would have made the front pages of the press. Because that's unprovoked harrassment, any way you look at it!

    --
    Will those of you who think that you know what you are doing, get out of the way of those of us who know what we are doi
    1. Re:Phone Spammers by LiENUS · · Score: 1

      My last name that our home phone is under is "pennsylvania dutch" (aka german), it also happens to be my grandmothers maiden name. One day I got called they asked for the person the phone is under, i said there is no person by that name here and hung up, my father picked up right as i hung up and caught them calling me a Nazi.

  87. SIT Tones by Shadyman · · Score: 1

    (And yes, I do know the T stands for tones. And YES, I know the title says Standard Interrupt Tones Tones. So what?)

    You could always put SIT (Standard Interrupt Tones) as the first thing on your voicemail. Any kind of decent predictive dialer will register you as not-in-service.

    A quick Google turns up this site: http://privatecitizen.com/sit.html

  88. Dead air = hang up now! by spaceyhackerlady · · Score: 1

    Sometimes it seems that the telemarketers are getting too efficient for their own good. Like when the phone rings, it's dead air, and they apparently expect me to wait until some human catches up to their phone dialling robot.

    If I'm in a good mood I hang up.

    If I'm not, I don't.

    I have told a few persistent callers the answer is NO, the answer was NO the last six times they called, the answer will always be NO, and just what part of NO do they not understand? Do not call me again. Ever.

    They haven't.

    ...laura, possibly on to something

  89. Telemarketing Counterscript by mutende · · Score: 1

    Please have a look at the The EGBG Counterscript.

    --
    Unselfish actions pay back better
  90. We had an illegal call last week by modmans2ndcoming · · Score: 1

    A financial consolidation services company called my house and told my wife that I had spoken to them about consolidation of my student loans. That was a bald face lie and I was not around to deal with it so my wife told them that she would just like the package of crap sent to the house... du-da-da.... welcome new business relationship and calls every day.

  91. Market Research by 1stdoc · · Score: 1

    This isn't that useful with me being in a different country (Australia), but when I did market research and social research surveys (for companies as well as universities) the call lists often came with the job so while we could ensure someone wasn't called again in relation to that particular survey there was no system in place (as far as I was aware, I was only a lowly phone peon) to ensure we never called them again for any survey.
    But many of the jobs we did (particularly the government jobs for the university) involved issues relating to specific areas (e.g. surveys of the community before gaming licenses could be approved, local water recycling plans) so we only called within the areas affected and I'd imagine our overlap was relatively low.
    Most people are pretty nice about it too, even if telemarketers have made them paranoid as hell.

  92. kill your land line by GoldTeamRules · · Score: 1

    go to cell only. ive gotten very few calls since ive done that.

    1. Re:kill your land line by DylanQuixote · · Score: 1

      in my state (Florida) it is illegal for telemarketers to call cell phones. it's about $1,000 per incident, I believe. Quite nifty, really.

    2. Re:kill your land line by iggymanz · · Score: 1

      bad news, cell phone telemarketing is ramping up hugely now that people are able to transfer their land line number over, and telemarketers seem less and less to care about law. Especially since they outsource the calling, try suing or complaining to FTC against someone in Bombay.

    3. Re:kill your land line by Fuzzums · · Score: 1

      why did they make this strange exception. make it illegal for them to call at all!

      --
      Privacy is terrorism.
  93. Oh God by The+MAZZTer · · Score: 1

    As a New Jersey-an, I too have been getting increased survey calls as of late. Worst part is when my mom gets the phone and the guy asks for a male in the household, then my mom yells up that it's for me. :( Then I get stuck on the phone for five minutes. (I'm too polite to hang up.)

    1. Re:Oh God by Dreamstalker_wolf · · Score: 1

      My mom does the same thing (I think she assumes that anyone calling for me on the landline is a personal friend). All friends, family and hardware-support clients have my cell and/or email.

  94. Mobile Phone by lullabud · · Score: 1

    Tell them the number they called you on is your mobile, whether it's true or not. They're not allowed to telemarket you on your mobile. Last time I tried this, which was a call I actually did receive on my mobile, the woman sounded like she was sincerely sorry, maybe even a little worried, and ended the call in about 2 seconds.

  95. When telemarketers call... by epp_b · · Score: 1

    I usually put my phone on hands-free, crank up my speakers and pull up a soundboard from a particularly stupid movie, usually Napolean Dynamite.

    Some of the lines in that one are perfect for keeping a flowing conversation, but I haven't yet had the guts to click anything on the right side...

  96. For people in Belgium by houghi · · Score: 2, Informative

    There is the Robinsonlist. Also look at the Anti-Telemarketing Script and then there is: The counterscript available in several languages and also in PDF.

    --
    Don't fight for your country, if your country does not fight for you.
  97. DNC lists are worth money to telemarkers by Centurix · · Score: 1

    I do the logistics and statistics for a telemarketing company, I manage the lists, crunch the numbers and provide software which our pool of TM's use to call. They have an auto-dialler which does all the numbers for them, they just do their nails while waiting for a live pick up.

    The magic words are "can you please place me on your do not call list". It's important to say it like that because these people are drones. They have a scripts and because they do 1000's of these calls a day they are generally listening for key phrases from people in order for them to react. If they hear that phrase, they click the checkbox, save it and hang up.

    Now, believe it or not, this company isn't in the business to annoy people. They sell a product which they get people to come along to seminars and we give them a free meal and tell them about the stuff we import and flog to them.

    For us to stay alive, we have to make some form of profit. It's a tight ship, so lower costs raises that margin. Flagfall on 800,000 calls a month is expensive, even at a bulk rate from our provider. We buy a massive list of people, including a DNC list which we integrate into our system so we make sure we never call these people. To our management team, each DNC record represents a saving in flagfall trying to contact the person. They are saying that they are categorically not interested in buying from us.

    If we lost our DNC list, we would be wasting thousands re-calling people who have already told us they are not interested.

    --
    Task Mangler
  98. All utilities play loose with your info. by tivoKlr · · Score: 2, Interesting

    I signed up for electric and gas service here in Colorado and the person that took my information misunderstood me when I set up my account. I said "Jeff" (gasp, my first name revealed on /.) and she heard "Jess" and lo and behold, in my mailbox shortly thereafter arrived TONS of junk addressed to "Jess." Come to think of it, I'm not sure if I got any phonecalls for "Jess" but I did receive more than my fair share of junkmail, which is equally offensive to me.

    The no call list has been pretty effective for my wife and I over the last few years and I can say that I have not been solicited by any companies that I did not have a previous association with.

    It's better than it was...where is the national no SPAM list? Oh that's right, I have to opt-out...

    --
    Ocean is land, covered with water.
    1. Re:All utilities play loose with your info. by ozmanjusri · · Score: 1
      lo and behold, in my mailbox shortly thereafter arrived TONS of junk addressed to "Jess."

      I was looking at booking a holiday a few years back, and asked a few travel agents for quotes on the trip. It was an unusual destination (Pohnpei in Micronesia) so most asked for a contact address. On a whim, I invented a name, but gave my correct address.

      The name was Tyson Sterr (I'd been writing a shell script earlier in the day, and for some reason stderr leapt into my brain as the basis for a fake name) and for years after that, a flood of junk mail arrived for poor old Tyson.

      I still use Mr Sterr now as an alias when companies want a name on their websites. That way I can dump anything with good old Ty's name in it.

      --
      "I've got more toys than Teruhisa Kitahara."
    2. Re:All utilities play loose with your info. by JunkmanUK · · Score: 1

      I've started putting indicators (ie 'Ron Slashdot Jeremy' etc...) into sign up details so I can trace where spam/marketing emails come from - it's definitely an insight and gives you the ability to hold companies accountable for what information they pass on...

    3. Re:All utilities play loose with your info. by Stingr · · Score: 1

      I once ordered checks for my wife from a store that will not be mentioned {cough}checksunlimited.com{cough} and when they arrrived her name was misspelled (Carloyn instead of Carolyn). I called them up and had it corrected and didn't think anything of it until about a month later when we started receiving junk mail addressed to Carloyn.

      Guess where I'm never ordering checks from again?

      As for the Do Not Call list I have to say that it's worked pretty well for me until recently. I've noticed that lately we seem to be getting more and more 800 numbers on our caller ID. I never answer them and so far none of them have left a message so I don't know if they are political, charitable or just plain "we want to sell you something" calls.

      --
      Chaos reigns within.
      Reflect, repent, and reboot.
      Order shall return.
    4. Re:All utilities play loose with your info. by charleste · · Score: 1

      And let's not forget the good 'ol username+slashdot@server.com - after the + is a "comment"...

    5. Re:All utilities play loose with your info. by LunaticTippy · · Score: 2, Funny

      I've been doing this for years. I got so brazen I'd use names like "Sham Fraud" "Vagina Troutstinker" or "Honk Trousers"

      My mailman must get a chuckle from all the names.

      It's interesting to see what companies sell names. The only drawback is explaining things if they need my real name for some reason. "Sham Fraud isn't my real name."

      --
      Man, you really need that seminar!
    6. Re:All utilities play loose with your info. by Muad'Dave · · Score: 1


      I have a PetSmart card in the name "Harry Effeau" (Hairy Eff-You, but pronounced "Eff Owe"). I've had checkout people say, "Thank you, Mr. Eff-You!". I gotten some junk mail addressed to him, too.

      --
      Tiller's Rule: Never use a word in written form that you've only heard and never read. You will end up looking foolish.
    7. Re:All utilities play loose with your info. by LunaticTippy · · Score: 1

      heh, that's pretty good. You can take it ridiculously far since these are all entered by OCR or offshore non-native speakers. "Goddamnit Fuckyou" worked for my grocery club card. Some cashiers try not to say my name even though it is store policy. I won't leave until they finish "Thank you for shopping Mr. Fu...uh...."

      They used to let me use a generic card at the register when I'd claim I left mine at home, but they stopped that a while back. I was angry about having to register in their system until I thought of this scam. Regrettably, they haven't sold my "name", store mailers are addressed to "Occupant," and the card doesn't have a name printed on it.

      --
      Man, you really need that seminar!
    8. Re:All utilities play loose with your info. by cyberchondriac · · Score: 1

      And let's not forget the good 'ol username+slashdot@server.com - after the + is a "comment"...

      A lot of ISPs or web based email services don't support plus-adressing though. Yahoo doesn't. Verizon and gmail do.

      --

      Look back up at my post, now look back down, you're on the Internet. Now look back up. I'm a signature.
  99. I'm sorry... by thewils · · Score: 1

    I don't give out any personal information over the phone.

    Works every time.

    Sometimes, if call display shows an anonymous number, I tell them flat out that I don't believe them and I suspect that it's a scam.

    --
    Once I was a four stone apology. Now I am two separate gorillas.
  100. What about Cell Phones? by Anonymous Coward · · Score: 0

    Have any of you ever had a telemarketer/surveyor call you on your cell phone? Because I don't think I ever have... Not that I wouldn't just hang up on them to save the minutes.. but still. Seems odd.

  101. Simple but fun solution by edwardpickman · · Score: 1
    Place air horn against reciever, press button. Repeat as needed.

    Air Horn $5. Smile that it brings to my face, priceless.

  102. Re:MBNA has gone downhill... by nuntius · · Score: 1

    Dunno. I've played with Chase, CapOne, and a couple others. The "Payment Protector" racket is being *heavily* pushed. My guess is that it (a) generates free money for them and (b) makes it harder for you to declare bankruptcy, thereby (see a). Since this "service" is generally offerred by a third party, I'm guessing they plan to fold up shop if too many people start claiming protection.

    We cancelled one credit card (airline visa) after it got infected by Payment Protector after they lied to me over the phone about how it worked. I explicitely asked if I would be charged for all purchases, and they said "only for carrying a balance" -- deceitfully implying that I would not be charged for all purchases. Oh well, counting the sign-up check, it was mostly a wash monetarily - though they lost a customer with prejudice.

    Here's hoping someone passes a law requiring credit applications to be signed (a) in person in front of a company representative or (b) in the presence of a notary public. Identity theft would take a sharp downturn if it wasn't so easy to wield "your information".

  103. Spoofed Caller ID numbers by Ichijo · · Score: 1
    ...if the telemarketers are following the rules - and they're subject to MASSIVE fines if they're not...

    Except some companies make it harder to trace their calls by spoofing their caller ID numbers. I've received calls with obviously bogus numbers on my caller ID, so I wouldn't be surprised if companies are also spoofing legitimate-looking numbers, more and more now since the do-not-call list went into effect.

    Seems to me like it's a pretty major design flaw in the whole telephone system that needs to be fixed.

    --
    Any sufficiently unpopular but cohesive argument is indistinguishable from trolling.
  104. Annoy THEM by DrStrangeLug · · Score: 1

    The UK DNC list appears to be working well for me but I do get occasional calls that I suspect originate from outside the UK. I have two ways of dealing with them and I tend to choose based on whether or not I'm in a hurry :

    1. Hang up.
    2. Stay on long enough to find out what product or service is being hawked and to track down a contact email address for the producer. I then use the trusty old JavaMail API to 100 copy spam the hell that address asking to be removed. Since they have initiated business contact with me that rules the DoS as acceptable under the UK anti spam laws>

    Fight fire with Napalm.

  105. tell them you never buy anything by Anonymous Coward · · Score: 0

    I usually start by saying I absolutely never buy anything on a phone call I didn't initiate and follow that with a request to put me on their Do Not Call list. I like to add the 'never buy anything' part just to drive home the futility and hopelessness of working in phone sales. I used to tell the callers to find a "real job" but started feeling a little bad about direct attacks on their character.

    If there is any scripted response aside from a quick ack that I will be added to the list then I advise I am hanging up now and I hang up if they try any other weasely replies. Usually they respond quickly to the magic Do Not Call words.

    The ones that really annoy me are the recorded auto dialers. If I have the patience I get the phone number and call them just to complain to a person and to drive home that this ensures I will never do business with their company. The last one I called I also asked for the name of the president of the company and got it then asked if I could speak with him. They refused but gave me his email address so I sent him an email letting him know how much I despise that method of advertising and suggesting that it probably wasn't worth it for them to alienate 99% of the people they call so they can get one sale.

  106. Do what I do - fuck with 'em by Ralph+Spoilsport · · Score: 5, Funny
    Me (RS): (softly and cooly breathy) Yes...
    Telemarketer (T): Hello Mr Spoilsport may I call you Ralph?
    RS: I own you...
    T: Sorry?
    RS: I own your soul...
    T: You own what?
    RS: I am Sataaan... I know you to the Soooooul... You are mine....
    T: May I interest you in (product)?
    RS: Come to Sataaaaan... Come to me.... You are mine... I own your soul...
    T: (Agitated) Does this sound like something you might be interested in?
    RS: Come to Sataaaan... I own your soul... You will rot in hell with me.... Come to me...

    etc.

    Once this black woman called and I did the Satan routine and she FREAKED OUT. She started crying and hung up. I scored 30 points for that.

    Another favourite tack on these creatures:

    RS: WHAT?
    T: Hello? Is this Mr Spoilsport?
    RS: FUCK YOU!
    T: What?
    RS: FUCK YOU AND YOUR WHORE OF A MOTHER WHO IS SUCKING MY COCK RIGHT NOW YOU SCUM SUCKING PIECE OF SHIT!

    (click)

    I get 20 points for that - It's a brute force approach. It's not that creative and it's kind of mean, so you only get 20 points for it.

    Also: there's the classic:

    RS: Bobo!
    T: Hello? Is this Mr Spoilsport?
    RS: Yabba! Tengo bleck nock! Curby flipwitters!
    T: Do you speak English?
    RS: Me me me speak English!
    T: Would you be interested in (product pitch)?
    RS: Ama watamela eatie foo!
    T: What?
    RS: yumma cunt swabber! Peenie drip bubby! Yumma buttlicker!
    T: What?
    RS: shibby shops! Peeface! Yabba Peeface!

    etc. If yo ucan get them to hang up, you get 40 points, because talking like an idiot with a straight face long enough to get them to hang up is pretty hard.

    Then there's always:

    RS: Yes...
    T: hi is this mr Spoilsport?
    RS: What's it to you, motherfucker?
    T: Sorry?
    RS: I'm coming to your house, and I'm going to kill all your pets.

    etc. whatever tey say, just march over it and make weid fucked up pseudo threats, like "I'll steal all your garbage" or "I'll pee in your garden" or "I'll get your dog knocked up" etc.

    Telemarketers were put on this earth to be abused.

    RS

    --
    Shoes for Industry. Shoes for the Dead.
    1. Re:Do what I do - fuck with 'em by Overzeetop · · Score: 2, Funny

      I know I shouldn't admit to this, because the fool on the other end of the phone is probably scraping out $7 an hour and just wants his 8 hours of misery to be over, but here's my favorite:

      I was called by a nice sounding female telemarketer for somthing or other (this was long before the DNC registry), and I decided to have some fun. I listed to part of the pitch and was genial with her as I found my wife's plant watering pitcher, which usually has water in it. I then walked to the bathroom, noisily lifted the toilet seat, and slowly poured about a quart of water into the bowl. Wanting to go for realism, I added a couple start/stops at the end. Then I flushed. She had already paused once or twice at this point. At the final pause, I thanked the woman for her call, but mentioned that I wasn't interested.

      --
      Is it just my observation, or are there way too many stupid people in the world?
  107. Surveys are exempt, get over it or vote by Spinality · · Score: 1

    Political surveys and other legitimate research are explicitly exempted from all do-not-call laws. Why? Because what politician would vote to ban political surveys? They rely on these results for their lifeblood. I can't believe that I don't see any mention of this in earlier posts. If you don't like being called for surveys, complain to your elected officials. (But don't count on getting much attention.)

    This being said, legitimate surveys are totally different from telemarketing. The results actually a) ARE NOT used to maintain a list of who you are and what you say and b) ARE used to guide the decisions of bozos who can't make decisions on their own. Political pollsters are actually, by and large, pretty straight shooters. That's because there's a whole science of opinion research, and if they break the rules their results aren't valid. Politicians are very tuned in to the need for valid results, because they make their campaign decisions based on what they learn through polls. Polling firms are very high in the food chain. For example, telemarketing firms NEVER do political polling, and vice versa. Telemarketers are bottom feeders; legitimate researchers are -- well, legitimate. (This how the politicos view the matter. It's basically an accurate view.)

    Moreover, opinion polls are having a very hard time these days, because of the low cooperation rates they get when calling folks like us on the phone. We don't want to take their polls; or perhaps we only have cell phones, which are generally excluded from polling samples. So the pollsters are casting their nets wider and wider.

    If you DO respond to a poll, you actually DO influence the outcome. Most polls target a small number of respondents -- e.g. 600, a common goal. 600 respondents, if selected via a proper random sample, provide a statistically significant result (which is basic science, even if it seems hard to believe). So...if you answer the poll, your responses probably represent 1/600th of the conclusion reached by the politician asking the questions. One-in-six hundred odds of affecting your politicos are a helluvalot better odds than buying a ticket for your state lottery. So think about participating. Don't leave it all to the folks who have no opinion.

    JMO...but I've been in the biz for a long time.

    --
    -- We all have enough strength to endure the misfortunes of other people. La Rochefoucauld
    1. Re:Surveys are exempt, get over it or vote by xsonofagunx · · Score: 1
      Political surveys and other legitimate research are explicitly exempted from all do-not-call laws. Why? Because what politician would vote to ban political surveys? They rely on these results for their lifeblood. I can't believe that I don't see any mention of this in earlier posts. If you don't like being called for surveys, complain to your elected officials. (But don't count on getting much attention.)
      Yeah, sounds great. I'll go and register to vote, so then I'll get a bunch of political survey calls, and be required to do jury-duty to boot. Just saying that because it's the first thing that popped into my head after reading your subject. A fantastic method of getting rid of political surveys is to just tell them I'm not registered to vote, and have absolutely no intention of ever registering to vote. They don't like that.
  108. Installed Asterisk, No Problems by Greyfox · · Score: 2, Interesting

    Even after the do-not call list thing I was getting a few calls a month from charities and "Other." Haven't had a problem since I installed asterisk though. I've got a voice menu system in place and tell telemarketers to dial 1. If they do, I tell them not to call again and disconnect them. Since I added the voice menu system I haven't had one unwanted phone call get through. So far I haven't even had to resort to playing the phone system tones that tell the remote caller the number's disconnected. Asterisk is capable, but I haven't had to turn that on.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  109. Unlisted numbers may have a problem... by Anonymous Coward · · Score: 0

    I don't know about the USA, but in Australia we have the problem that the list requires you to give your name and address as well as your phone number (what idiot made this decision, I do not know).

    So, if you have an unlisted number for a good reason (ie: you are being stalked), you can't use the do not call register.

    A similar thing happened with the junk e-mail system - all it did was create a giant list of valid e-mail addresses to be leaked.

    Here, we also have a problem with automatic diallers not being banned. It is hard to get someone to see why this is a problem, even when you explain that the phone cannot be used (for example, to dial 000 (='911')) until the robot decides to hang up which can be some time depending on the length of the sales pitch (only the caller can terminate a call - if you hang up, they are still there when you pick up again).

    1. Re:Unlisted numbers may have a problem... by Anonymous Coward · · Score: 0

      A few years ago I got some telemarketing calls and I asked one guy "Where did you get my number?" and he says "It's in the phone book." Duh! I added my number to the do not call list and didn't have much trouble after that.

      Recently I moved and this time I got an unlisted number. I didn't put it on the do-not-call list. I haven't had a telemarketing call yet, although it's only been 2 months.

  110. Companies you already do business with by keeponchuckin · · Score: 1

    I have found that the public DNC registry works well. The problem I used to run into was that companies I was already doing business with would call to market other products. I used to have a car loan with Bank of America. BOA would call me and try to get me to take out a credit card with them. It is my understanding that this practice is legal, although I considered it very irritating. I did however, ask that they add me to their DNC list, after which I stopped receiving calls. I noticed this pattern with a couple of other financial institutions. These days the first thing I do if I establish an account with a financial institution is call them and opt-out of all their marketing. I have always been able to find a dedicated phone number for this purpose included with the documentation for the credit card, loan, etc... Since I started doing this, I receive 1 or 2 unwanted marketing calls per year.

  111. Please mod parent up! :) by gknoy · · Score: 1

    The Telecrapper sounds amazing. I want one.

  112. Simple solution by mrjb · · Score: 1

    Call centers are subject to regulations. "This is a survey" is something that those people must say to adhere to these regulations.

    The same regulations state when they have to hang up. When the call is at an inconvenient time and you tell them so; or when they get an answering machine. So all you need to do after hearing "This is a survey" is counter "This is an answering machine. Please leave a message *beep*" and they'll have to hang up. Also, supposedly, if you tell them not to call again, they should respect that. Of course that last one is about as effective as unsubscribing from spam.

    Another option I've thought of is to use a linux box in combination with caller ID to block these calls. Without fail, *all* tele-surveys have caller ID disabled. If you want to talk to me, either enable caller ID or leave a message. Which tele surveys won't do due to regulations.

    --
    Visit http://ringbreak.dnd.utwente.nl/~mrjb/growingbettersoftware to download your free copy of the book
  113. In the UK.. by clickclickdrone · · Score: 1

    We can opt out of both junkmail and cold calls. I've had 2 cold calls in 5 years and get maybe one item of junkmail every 2 weeks. Works well.
    The two calls I did get were both from the same mobile phone company who were big and ugly enough to know better but were using offshore people to do their dirty work and when I told them I was on the telephone preference register and they were about to incur a 5K fine they were completely confused as to what I was talking about.

    --
    I want a list of atrocities done in your name - Recoil
  114. used to work by berberine · · Score: 1

    When I lived in NC it worked quite well and all telemarketers stopped calling within 2 weeks of signing up. Occasionally, I would get a call and politely tell them to put me on the list. I moved to NY two years ago, immediately signed my number up on the list, but my phone never stops ringing. Seriously, the calls start at 902am every day and go right up to 9pm, with the occasional call after 9pm. On an average day I get about 12 calls. I work from home so imagine how much time is wasted if I actually pick up the phone to deal with these people. My answering machine does all the work, with some amusing messages when people don't realize they've connected to a machine. I don't have the time to explain to people every day and waste my valuable time that they're violating the do not call list. Friends and family members know this so all they do is speak into the answering machine with things like, "Dammit I'm not selling you stuff so pick up the damned phone." Now that we're into election season I get 15-20 calls a day. Yeah, I know the little politicians are exempt but it doesn't make it any less annoying. I suppose I get more of those calls now because I'm registered independent so I get democrats and republicans trying to get my vote.

  115. Many companies now are not disclosing any info by spx · · Score: 1

    at the end of the call. In a past life, like afew others I have read here, I did the phone work (telesales/telemarketing/survery for political/abortion/ministeries........everything people hate of course). Both companies I worked for, followed the end call pharses to the T, any person who didnt was auto let go since the company did not wish to recieve that up to 11k fine. However, in the past year I have noticed many companies that call here (and yes we are on the DNC, and yes you do need to re-register every so few years as another posted), end up spoofing their #, being rude with a loud click end, etc. From this week:

    Tue, 12 Sep 2006 17:42:33 -0400. Call 1, a woman @ 5:28pm Hello this is . from NSR We are on DNC list, please remove. *loud click from her end*

    Call 2, a man @ 5:30pm Hello this is . from NSR We are on the DNC list, I just asked a co-worker of yours to remove me two minutes ago. *louder rude click on his end*

    So if you reverse the # it brings you to: Cc NSR 3000 Riverchase Galleria Birmingham AL 35244-2315

    But if you reverse the address it gives you: Motherhood Maternity, same addy, same #.

    If you try and call the # back you get *Beep* That announcement is not defined. *Beep* Kinda weird, you know had either rep being abit nicer rather than demand I speak with them, and they were legit, sitting here being about ready to give birth anytime now, maybe I would have spoken with them. And I will never know the real people that called, unless they do call back and I actually sit thru the speel. :)

  116. Re:It works - all you loose is time..and attention by MonsterMasher · · Score: 1

    " worst case is they report you to the authorities and you get fined for violating the list. In both cases you gain nothing and only loose time spent calling the person and quite possibly a lot of money too."

    As a person who worked as a Support Engineer as well as a programmer I can say that one call every 15-20 minutes can effectively destroy my ability to get any real work done (programmer.)

    I worked for a small company and 'filled in' for the owner who was getting to many technical calls to get anything else done. Guess what - It wasn't long before I was not making progress on my serious work. It takes me a good 10 minutes after an interuption to get my head back around a problem - at least the problems I like to solve.

    Small companys can be a pain - it wasn't long before the owner was inquiring as to why things were going so slowly. He stopped asking as often when I repeatedly asked him to remember what he told me in my interview - "I can't seem to get anything done while getting all these calls." He - as many managers - seem to live in some kind of fantisy world where they can ignore they're own personal experiences and reality in general.

    I went back to working in a University medical lab where I could finish solving problems, but only after endoring that company for 6 plus years.

    When I left I got the best complamnet - they hire 3 full time people to take my place, and a 4th a few months later. And all I really wanted was a decent raise and my new (ass-hole) manager off my back. After working most weekends for years to stay on top this manager always agreed with the owner that a person should be able to do technical programming, answer and fix technical problems for the 8 technical product spin offs and manage a company wide (30+ computers, servers, internet access, and FTP site) lan at the same time.

    The new manager didn't last much longer. I worked as a consultant for them at $50+ and hour for almost a year after he left. I told him I outlasted the last 4 managers and I'ld outlast him, it turned out to be true. I Had a son and lived happily ever-after. The End.

  117. Re:MBNA has gone downhill... by Anonymous Coward · · Score: 0
    ... makes it harder for you to declare bankruptcy, ....

    Whay the fuck do they care if you declare bankruptcy? Last year, the Republifuck congress gave the CC companies the Holy Grail -- they made CC debt non-dischargeable in bankruptcy proceedings.

    The mealy-mouthed fucking bastards argued that too many people were leaving them in the poorhouse by maxing out CC debt, then filing for bankruptcy and that very few filed for medical debt reasons -- only about 5%, according to them. In fact, most filers started with medical debt, but used a CC to pay it off because they were grateful to their doctors/hospitals. Therefore more than 50% was initially medical debt.

  118. The charitable calls are a legal scam by silverdirk · · Score: 5, Informative

    After getting fund raiser calls from various "State Troopers", "Widows of Firefighters", etc charities, I hunted around on google and found out that these are from companies who go around calling charities, and offering to donate somewhat large (on the scale of the organization, which can be small) constant sums of money in exchange for permission to use their name. The "charity" involved can be something as lame as the union for police officers of a particular county. In other words, they might not be in your area, or even be worth donating money to.

    The companies then sell this permission to other companies who do the actual calling.

    End result is that the charity gets some relatively small cash, and some company gets the ability to farm up mass sums of money in their name.

    DO NOT GIVE TO THEM EVER!
    ... or give them fake donation information... I wonder if that would be legal or not...

    --
    Mark of the Coder fades from you. You perform Opening on World of Warcraft. Warcraft crits GPA for 4. GPA dies.
    1. Re:The charitable calls are a legal scam by ps_inkling · · Score: 1

      I can vouch for the validity of this claim. A friend worked with one of the organizations for a couple of weeks. Most of the donated money ends up in the company's pocket, and very little (if any) goes to the actual charity.
      I know shopping at a thrift stores mostly benefits the owner of the thrift, not the "abused women and children". However, these charatiable solicitors do not make it clear that most of the donation stays with them.
      If you want to donate to the police or firefighters, drop off some cookies and soft drinks. Or gift cards to a major store or restaurant. It would go much further than the $1 of your $20 donation.

  119. OMG! They're around the corner from me! by Anonymous Coward · · Score: 0

    whoa! these wanks are around the corner from me... i'm gonna go swing by to see if they are still in the same location (and will report back here)...

    there are a *LOT* of telemarketing shops in this area... pretty disgusting...

  120. Telephone surveys vs. the Do Not Call list by sean.burke · · Score: 1

    I worked (very, very briefly) at a telephone survey company. Do Not Call lists are completely ignored, as they specifically cover only telemarketing calls. At the company that I worked at, calls were dialed randomly. In most cases, a refusal would simply merit being placed on a list to receive a call back at some later date. The only way someone would not receive a call back would be to make a sufficiently negative impression on the surveyor that they would mark it as a "Hard Refusal". In training, we were told to do this only if they became noticably angry. Some surveyors (myself included) would typically mark someone shouting about a Do Not Call list as a hard refusal, but this certainly isn't universal. Further, it's possible that the same survey company will still call you back, simply about a different survey. Unfortunately, this means that there is absolutely no way to totally prevent unsolicited calls about surveys. If you want to take the effort, I would recommend politely telling the surveyor that you aren't interested at all and ask them to indicate that you don't want to receive a callback. It's still not a guarantee, but it's probably your best bet.

  121. NIPPLE = NC 17? by way2trivial · · Score: 1

    I think you should really invert your ratings..

    it seems only in america (north) are we so accepeting of a 3 digit body count, but can't STAND to show a nipple to someone under 18..

    how screwed up is that...

    you are ok with a 13 year old seeing multiple people gunned down? but not a naked chick? (chick is presumed on my part)

    --
    every day http://en.wikipedia.org/wiki/Special:Random
    1. Re:NIPPLE = NC 17? by cskrat · · Score: 1

      My parenthetical statement in the previous post was intended to point out one of the points of the current system that I disagreed with. I probably should have worded it better but I was desperately trying to land within the first 100 posts of the discussion.

      --
      My God! It's full of eval()'s.
  122. Do not publish your phone number by Kwelstr · · Score: 1

    Just ask the phone company to be "unpublished". Then your phone number will not be public information. Why do people complain about unsolicited calls when they willingly publish their number on the phone book? Friends and family can still find your number by calling informantion and giving your name.

    I am not in the "do not call list" and do not need to be, for years my phone number has been unpublished and I get no solicitations.

    --


    ~~~Please pass the salt, I hate unsalted MD5s :-/
    1. Re:Do not publish your phone number by OhHellWithIt · · Score: 1

      Before we were married, my wife wanted an unlisted number but didn't want to pay for it. She learned she could list the number under any name she chose, so she used her grandmother's name instead. This worked just fine, since she lived in a different state than the one where her grandmother lived.

      --
      "Who controls the past controls the future. Who controls the present controls the past." -- George Orwell
    2. Re:Do not publish your phone number by SomeoneGotMyNick · · Score: 1
      Just ask the phone company to be "unpublished". Then your phone number will not be public information.

      Some phone companies (like Verizon) charge you a monthly fee to remain "unlisted" or "unpublished", and even to keep off of the directory assistance list.
    3. Re:Do not publish your phone number by Doug+Lim · · Score: 1

      It costs nothing to add your phone number to the National Do Not Call list and applies regardless of where the telemarketer gets your phone number.

      Asking the phone company to not publish your phone number: a)usually is done for a monthly fee; b)doesn't apply to the other places that will happily sell your information.

  123. Success by any measure by scottsk · · Score: 1

    The Do Not Call list is so successful that it's time for a Do Not Survey list, a Do Not Beg Me For Money list, a Do Not Try To Sell Me More Services Because I'm A Customer list, a Do Not Auto-Dial And "Click" Hang Up When I Pick Up The Phone List, a Do Not Call If You Can't Pronounce My Name list, etc. I don't think there's any way to express to companies that some people simply don't want unsolicited, unnecessary calls and will never buy/give over the telephone.

  124. The cops still call. A lot by gelfling · · Score: 1

    2-3 times a week some police organization or another calls. I tell them to stop arresting so many people & they wouldn't need more money. Screw them.

  125. Cell == Solution by nottestuser · · Score: 1

    I have successfully eliminated all telemarketing calls from my life and I can't imagine going back. Two steps:

    1) Acquire cell phone
    2) Cancel home phone

    The wired phone system is not worth the money. Why should I burn my time battling calls I don't want just so I can get the calls I do when I could just as easily get those calls on a cell which doesn't have any marketers?

    Remember, the phone company has to route your 911 call from any wired line regardless of whether you have service.

  126. Simple solution by Geminii · · Score: 1

    I simply make myself as financially toxic to all telemarketers as possible. I waste their time. I try and get the caller to quit their job, or at least break them to the point where they are less efficient. I've dreamed up assorted CTI/hardware nationally-networked tarpits for the sole purpose of making telemarketing unviable. Telemarketing, along with spamming and door-to-door religion, has a business model which involves exploiting and damaging the normal social interaction model for profit at the expense of the general public. I have no qualms whatsoever about exploiting them right back for maximum damage.

  127. My Hip Hurts (follow the link and mod this funny) by Anonymous Coward · · Score: 0

    If you've had enough of telemarketers, there is a light at the end of the tunnel as can be seen and heard in this real-life situation:

    http://www.deviantart.com/view/22995489/

  128. Re:Cell == (NOT) Solution by scharkalvin · · Score: 1

    Before this month's primary elections in FL my cell phone has
    rang several times with JUNK political calls. Yet my Cell is on
    a do not call list. Political junk calls should be have to pay
    my air time for me to listen to their shit.

  129. yes it works most of the time by Anonymous Coward · · Score: 0

    80% of the phone calls I use to get are now said and done. I found out though there is at least one agency that does not following federal laws. I had to find their website and be place on their do not call list. They were based in minsota I think.

  130. About charity calls by Phreakiture · · Score: 2, Interesting

    If you get a call asking for a donation to a charity, beware!

    I am a fairly generous person, and I made donations in response to several of these calls. The problem is that I started getting calls from many more charities than I donated to that began with "thank you for your donatin in the past." When I say many more, I mean at least an order of magnitude more.

    Next, I happened to have two of the return envelopes in my hand at the same time and noticed that the addresses were extremely similar, so rather than send them in, I sat on them for a while and started to notice that all of these charities had only two or three addresses.

    Next, I started researching this. I found a report from the NY attourney general about the scandalously small portions of the donations that make their way to the named charity. Typically, the charity gets 25%, give or take 15%. In some very rare cases, it is even worse.

    This has lead me to a ritual whenever I get such a request.

    Understand that you are dealing with salespeople here. There are honest salespeople, and there are dishonest salespeople. The dishonest ones do not believe that the truth has anything to do with achieving their objectives, so you may have to perform a sort of impromptu cross-examination here.

    I generally try to be polite, but this doesn't always work.

    First, interrupt the spiel. Ask the operator if he/she is a professional fundraiser. Most will reply "yes", some will try to dance around the subject. If they dance around it, define professional for them, and ask the question again. On one occasion, an operator told me that he was not, so I clarified it by asking, "Are you telling me that you are a volunteer, that you receive no payment except for the warmth in your heart of doing a good deed?" That got the answer I was expecting, that he did, indeed, draw a wage, to which I said, "then you are a professional fundraiser."

    Now ask the operator what percentage goes to the charity. You will get a non-response response, something like "It's a 75/25 split." The only exception I have encountered to this has been on the handful of occasions when I have been told that I need to call a different number (which, BTW, doesn't get answered) if I want to know that.

    In the case where they tell me the split, I press for an answer to which part of the split goes to the charity. This will inevitably get a spiel back about how it would be nice to be able to give 100%, but because of staffing, postage, telecom costs, blah blah blah, only 25% can go to the charity. This is where I tell them that that is too little, and that I have no intentions of paying them $7.50 (or whatever) to give $charity $2.50 on my behalf. Sometimes they will continue to try to convince me, but at this point, I stand firm.

    The other case is easier. When I am told the other phone number that I must call to get an answer to this question that really should be in the hands of the operators already, my response is that if they can't answer a basic question like that, then I won't donate through them.

    Last, but not least, let me suggest that you pick a charity or two, of your own accord, and donate to it.

    --
    www.wavefront-av.com
  131. `drink > /dev/keyboard` == mess by Morrigu · · Score: 1

    I think my laptop needs a thorough cleaning to get rid of the Mountain Dew I just spewed all over it.

    Funniest thing I've read today! :)

    --
    "We can categorically state that we have not released man-eating badgers into the area." - Major Mike Shearer, UK
  132. From what I have always by Anonymous Coward · · Score: 0

    understood about the DNC list is that it does not effect Political calls or Charity Calls. If the call is from one of those 2 lists your fair game. I know at my work customers can ask to be put on our do not call list and the only time we can call is if they call us first. If there is something wrong with their account we have to send them a letter. I would imagine that if you ask them to remove you from whatever list they are getting your information from they would probably do it tho as Charities and Politicians don't want to tick people off who will never donate again.

  133. Outsourcing by MailtoDelete · · Score: 1

    I have learned from people in the know (a pbx vendor) that there is a push for outsourcing (read: off-shoring) solicitation-type call centers, since they do not have to comply with the US laws... Nice, of them :)

  134. prerecorded call to my cellphone from 949-419-1007 by LorenzoV · · Score: 1

    A few days ago I got a pre-recorded sales call to my cell phone. In a noisy environment all I got was something about mortgage loan refinancing. I hung up on 'em. The caller ID said: 949-519-1007. I later searched [googled] for the phone number and found this number 800-606-1470. When I called the number, the gorilla that answered said, "Assured Lenders". I told 'em they made a telemarketing call to a cell phone, the gorilla insulted me and hung up on me.

    I don't have the ooomph to persue these a**holes to ground, so, I'll leave this as a caution.

  135. My solution by thorkyl · · Score: 1


    I say yes I will take yor survey.
    Then I set the phone down next to somthing noisy like an air horn
    or my fav next to my speakers and walk away.

    I have had only one person there after 10 minutes.
    When I asked him why he was still there, he said he needed a break and liked the music.

    I took his 3 minute survey.

    --
    -- I am the NRA, enough said...
  136. Good site for battling them by Anonymous Coward · · Score: 0
  137. Purely Anecdotal Evidence by mshmgi · · Score: 0

    Maybe it's just me, but I say "Heck yes, it's working."

    When the Do Not Call list was first opened up, I immediately added my home phone, cell phone, and 3 business numbers. Within a few months, the combined telemarketing calls dropped from 15-20 per day down to 1-2 per week (not including the "legal calls from political groups, etc.).

    Now when a telemarketer calls, I simply say, "Are you aware that you have called a number on the Federal Do Not Call list?". Every single one of the telemarketers that I have asked that question has apologized, and (with one exception), I have not heard from the same company again.

    The down-side of this is that the amount of junk faxes I receive has tripled in the same time frame.

  138. We're on the DNC list and get 3-5 calls per-day by hacker · · Score: 1

    We've been on the Do Not Call list for about 3 years (or however long DNC has been in effect) on our current phone line. The telemarketing calls dropped for awhile, but only those with a human on the other end. I immediately go into my own script when they call, asking for their company name, contact information and town/state where the company is located. In 90% of the cases, they do not tell me this information "because they do not have to." they say. Eventually they hang up when I ask to be removed from their call list.

    But now we're getting 3-5 calls PER DAY from automated machines with pre-recorded messages that kick in ~4 seconds after I say "Hello?". I've listened to them all the way through, and they do not provide any company name, chance to talk to a human, nothing.

    What they DO provide, is some long-distance toll number to call back, presumably to "learn more" or to "enter the sweepstakes" or some other drivel. Does my calling the number back imply that I agree with their unstated terms? Does it charge me $50.00/minute to listen to a 5 minute message that STILL has no human on the other end? I don't know.

    What I do know is.. the Do Not Call list DOES NOT WORK.

    It's being bypassed all the time now by these damn automated machines, tying up our phone at all hours. They call at 7:00am, they call at 9:00pm, they call at all hours, and its annoying. We have elderly parents and a young daughter. When the phone rings at 10:00pm, 11:00pm and so on, we immediately go into "Ut oh! Who is hurt?" mode, raising our stress level, and we usually can't get back to sleep easily.

    DNC is a waste of time. Soon, I'll be ripping out the phone and using mobile phones only, though I still get 1-2 calls a month on my cell from "surveys". Blarg!

  139. What I like to do by Anonymous Coward · · Score: 0

    The do not call list works well for me. Before it was around I would mess with the poor salesmen.

    Some of the more memorable conversations:

    telemarketer: Hello .... would you like to refinance your loan?
    me: No
    telemarketer: Why not you could save alot of money?
    me: I'm into big time money laundering, I'm rolling in dough
    telemarketer: (laughs) can I join your crew?
    me: yeah, but you'll have to kill your family first.
    telemarketer: oh,...
    I got bored and hung up.

    telemarketer: Hello .... I bet you dont know how ineffecent your current windows are?
    me: (in my best vamprie voice) Vindows?
    telemarketer: we can sell you replacment windows...
    me: Ve dont have any vindows!
    telemarketer: everyone has windows, and we can sell you much better ..
    me: Vhat Blood type are you?
    telemarketer: (catching on, laughing now) thank you for your time (hang up)

    I also used to drunk dial Madam Cleo and demand free readings from the poor lady who answers to get you cc number. They had nothing better to do, some of thoes conversations lasted a good half hour.

  140. Re: Is the Do Not Call System Working? by PappyYokum · · Score: 1

    I recently called to confirm that the "service" was still being provided, as more calls have been coming in lately. I was assured that my number is listed. Hmmmmm ... There is obviously a way to circumvent the list. Worse, there are fewer humans at the other end of these unsolicited calls. Upon answering, one is asked by a recording to "Please wait for our next available {agent, or whatever}" - that's where I hang up. Does anyone actually wait!? I'll watch this thread for a possible "cure." -- Pappy

  141. What about recordings and faxes? by minixman · · Score: 1

    Yes, I'm on the do not call list, but I still get calls. And how can I deal with recordings? I answer the phone and it is not a human, it's a recorded spiel, and maybe if I listen to all of it there will be a human at the end whom I can inform not to call me again. Or maybe not. There is no clue how long I might have to listen before I can respond. It's very frustrating.

    Even worse, the faxes. I am not set up to receive faxes most of the time, occasionally I connect a fax machine to send one. But somehow I'm on their lists. They call in the middle of the night or very early in the morning. If you try to ignore them they call twice more. There is no way to identify them without being set up to receive a fax, and then you are helping them confirm they have a valid number. The only thing I have thought of is to leave the phone off the hook when I pick it up and hear a fax machine. I leave it off hook until I get the phone company's off-hook warning sound. This might have two effects: it just might slow the caller down, depending upon how long it takes the sending machine to realize there is nothing there, and the phone might still be off hook when they try to resend.

    For voice calls there ought to be a law requiring a caller to inform you who he or she represents at the start of a call and to have a human or a recorder ready to acknowledge your wish not to be called within a very short time after you pick up. For faxes there ought to be a way to program a modem or some other gadget to respond to an incoming fax in some way that disables the calling machine for a significant time. Does anybody know if this can be done?

  142. Home Businesses get the short stick on DNC by unfortunateson · · Score: 1

    The real short end of the stick is businesses -- they can still be called by any marketer, shill, and general garbage dealer.

    So, if you've got a home-based business, you'll get called by credit cards, insurance, registrars, SEO-ers, office supplies, etc. etc.

    Telling them you're on the DNC does no good, they say you're on a list of businesses, you get called.

    --
    Design for Use, not Construction!
  143. Get a zapper. by wonkavader · · Score: 1

    Best phone purchase I ever made. Sends an "out-of-service" tone every time you pick up the phone or the answering machine does. Takes a month or so, and then most of them stop calling. After all, it's not like they all call you, they pay a few companies to call you. The few companies want to cut costs, so they drop your number -- it's out of service, anyhow, right?

    Buy it at radioshack. It's cheap.

    http://www.telezapper.com/

  144. Better than Do Not Call... by simpleGeekMan · · Score: 1, Funny

    I have always had an unlisted, unpublished phone number, and never give my number to stores, websites, etc. Additionally, whenever it is required that I provide a real phone number (such as credit card companies), I always insist on written confirmation that the number will not be sold (a habit that is quite common in the credit card industry especially). I receive no more than 1-2 unsolicited phone calls per year, that (according to the clown on the other end of the line) was randomly generated by a computer (as opposed to having been on a list). I was very skeptical of providing my name and number to a government-controlled list in order to not be called, so chose to not sign up for that. I know a few others who have similar habits (unlisted, unpublished phone numbers and never give their number out) who did sign up for Do Not Call. Their results have been mixed - some have received a few non-profit solicitations (which hadn't been occurring before), others have not. The ones who are receiving new calls are convinced that Do Not Call is the source. I haven't researched who has access to the list, but if non-profits are exempt and they have access to the list, then this could be the case. For now, if you are receiving calls and wish not to, I recommend changing your phone number and requesting that it be both unlisted and unpublished, practice strict control of to whom you give it, and stay off of Do Not Call (it is both unnecessary and risky given the unknowns of which exempt organizations have access to the list).

  145. Regulation of Political Speech by Anonymous Coward · · Score: 0

    Political calling is protected under the First Amendment and is, therfore, not subject to the Do Not Call Registry laws. This information is readily available from the FCC's website.

  146. give 'em a break by Scoobinator · · Score: 2, Informative

    Wow, you guys are SOOOO funny. I worked as a telemarketer when I was SIXTEEN years old. Believe me, we did not care if you were funny. You were the 5,000th person that day that asked me what I was wearing. It was such a mind-numbing job that even the most vile profanities did not even cause me pause. I don't understand why people think it's such an offensive and gross invasion of their "privacy" when someone makes a sales call. If you don't want to talk to someone don't answer the damn phone. Besides, who doesn't have caller ID nowadays? If it's a blocked call or strange number, DON'T ANSWER! It's also not funny to ask for my phone number so you can bother me at home, nor is it funny to talk like Beavis and or Butthead and or Cartman, nor are you actually going to speak to my supervisor if you ask, you are in fact going to speak to my buddy sitting next to me who's going to tell you you're a self-important jackass who needs to shut the hell up. But moreso, don't start being a jackass to some poor fifteen or sixteen year old kid working the best paying job he could find in his crappy hometown to save up for his own car. Oh yeah, and I don't know if the place I was working at operated illegally or not (this was about six years ago), but when people asked us to be put on our do not call list, we had to get out a do not call list form (physical piece of paper) and ask to confirm their name and address. Most people would just scream at us "NO FUCK YOU NEVER CALL HERE AGAIN BLEEEARRRGHHH!" so they never got put on the list. If someone was especially rude we'd hit the "call back in five minutes" button and it would get shunted to someone else on the floor. That was always good for a few laughs.

  147. Does it apply to faxing? by tidokoro · · Score: 1

    The reason I ask is for the last 6 months a fax company has been cold-dialing people, many of whom like myself claim to be on the DNC list, often at ungodly hours of the morning. Full details:

    http://enemiesblog.blogspot.com/2006/03/hot-lead-c o-818-638-8049.html

    --
    tidokoro
    what turns a man's karma neutral? lust for gold? power? or just a heart born full of neutrality?
  148. This is what the answering machine is for by stry_cat · · Score: 1

    Folks, just get an answering machine and never pick up the phone when it rings. If you want to catch friends and family then also get caller id and only pick up numbers you know. I usually turn the ringer off and the machine vol to low unless one of the family is out of the house or I'm expecting a call. This way I'm not disturbed by telemarketers. Once a day I play the machine to see if there is anything interesting on it. Other than some rug cleaning guy who keeps saying "I'm just going to call you this one time" there usually isn't. You don't need this silly do not call list.

  149. How to deal with robot calls? by tbuskey · · Score: 1

    I'm on the DNC but I've been getting robot calls.

    They state "this call is for telemarketing purposes"
    I live in Massachusetts which I think has always outlawed the robots, but...

  150. overseas registration? by old+man+moss · · Score: 1
    Can non-US numbers be registered? I am registered with the UK version (TPS) and don't get calls from UK telemarketers, but I do get calls from US telemarketers ... and there's nothing the TPS can do about it.

    Mostly I get calls in the early evening; which is really annoying.

    --
    rt
  151. The ultimate solution by Efialtis · · Score: 1

    There is a sweet program called Asterisk. It is basically a PBX system for your home phone line. It is compatible with standard POTS lines as well as VoIP.
    You can set it up to allow only certain numbers, or to create a menu from which people must now select to talk to you.
    You can also set it up with a listing of known 800 numbers that call you to give them a busy or no service tone.
    Or you can disable the phone for a period of time each day where all calls go to voicemail.
    It is free for the software, and you can run it on a lightweight linux box...but it is the hardware that gets you...however, it is a good investment...I should have mine running shortly.
    I will use it to avoid talking to my inlaws...they will get a busy signal...

    ;)

    --
    --E--
  152. Political Speech Is Free Speech by Anonymous Coward · · Score: 0

    When I'm calling you for your opinion politically I'm attempting to do three things:

    Get your opinion on issues to better shape our knowledge of likely voters.

    Find out if you've responded to our platform and past performance in a positive way by asking you to rate the canidate relative to other canidates and other races.

    Enhance your awareness that an election is coming, and you'll need to make a decision on who you support.

    You can, at any time, refuse to speak to me, I'll ask you to have a good evening, and in our case we'll even not call you again if you let us know that you don't want to be called from our paticular office.

    However, the ability for me to call you and ask you questions shouldn't be any different than the ability to walk up to your door and ask you questions. Both methods are regulated for commercial use, but if it were that I was restricted from coming to your door by a state/federal law to ask you questions as a political canidate or campaign worker it would be unthinkable. How do we discern the difference between your phone and the door?

    Now, yes, people pay for cell phone minutes, but if you didn't want calls to your cell phone, don't give your number out to anyone involved with a commercial interest or anything that becomes public record. Don't have a home phone (even voip?) well, perhaps its time to rethink the cell-phone-as-the-only-phone policy. I keep a voip line just for this reason.

  153. Automated Politicians by Noexit · · Score: 1

    I've been getting flooded the last week or so by politicians calling me up with their messages, and I'm sure it's just going to get worse until November. In 2006 I actually turned my phone off until after the election. It wouldn't bother me too much if they had built themselves an exemption into the laws regarding telemarketing calls, and if there was a real person on the phone that I could speak to about the issues.

    --

    Never argue with a man carrying a water buffalo

  154. Has it worked? Not really :-( by BLKMGK · · Score: 1

    I'm unlisted and on the Do Not Call list. I get phone calls from these jerks and they always start off by telling me that their credit consolidation service is a non-profit service now. Well, non-profit just means they pay someone a bunch of money and don't turn a profit near as I can tell. They are offering me services I don't want and what used to be normal SPAM calls. GRR! My level of phone calls really hasn't changed which just means it was never super bad before I guess. I've never once ever been listed and I like it that way. Can't look me up? Tough! :-P

    --
    Build it, Drive it, Improve it! Hybridz.org
  155. Verbal Spam by major+marco · · Score: 1

    I signed on the DNC list day one as well and have seen sales call taper off, however I do get a barrage of "surveys" and political spam from scumbags running for office. I'm a registered voter, however I never include my landline to any entity for any reason. Funny, but the political spammers must have accessed the Do Not Call lists to get harvest everyone's phone number so they can harrass the shit out of us with their bullshit campaign messages.

    --
    It is the mark of an educated mind to be able to entertain a thought without accepting it. -Aristotle
  156. I aided in taking down one of these... by ModernGeek · · Score: 1

    ...they were asking for social security number and credit card information. I forgot what they were trying to sell. I talked to someone and told them I wanted to go ahead and give them a photocopy of my social security card, and that I had to leave and couldn't do it on the phone. I also told them that I wanted to give them imprints of my credit cards to make the process easier on them. I told them I'd also give them a copy of my drivers license. At first they insisted that I just give them this information right now, but I finally got an address out of them. They were operating out of an apartment in Florida. One call to the local FBI Field Office with the information I obtained from them took care of the problem forever.

    --
    Sig: I stole this sig.
    1. Re:I aided in taking down one of these... by AK+Marc · · Score: 1

      One call to the local FBI Field Office with the information I obtained from them took care of the problem forever.

      Really? I had someone try a similar scam. I called the local FBI field office too. I was asked "Did you lose any money to them?" I stated that I had not, but that if I waited for that, they'd move on. I was told that I probably shouldn't do business with someone I think is trying to scam me and was politely told to go away. I'm glad you got better service from them than I did.

  157. Not Absolutely correct. - Standard exceptions by billstewart · · Score: 1
    The Do Not Call list doesn't cover all types of calls - politicians, charities, and surveys that aren't selling you anything can call you, and the original article wanted to know how to deal with them.

    Political calls should be easy to deal with - if the caller says they don't have a Don't Call List, talk to their manager (they've got one, no matter what they say) about the fact that they need to have a Don't Call List, and that you're already on their "People who won't give you money" list and are rapidly heading for the "Will vote for your opponent because you don't have a fscking clue" list, and potentially the "Will start calling other people to get them to do the same" list.

    Real charities usually get the hint quickly. Bogus charities are usually businesses, and often the calls come from telemarketer companies which have to follow the rules even if the "charity" itself doesn't.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  158. Tell them this is your cell phone. by Anonymous Coward · · Score: 0

    That's right, lie and tell them they've called your cell phone and they are costing you minutes, which would be illegal for them. "Why are you calling me on my cell phone?!? You can't do that! Get my cell phone number out of your database right now!"

    Works better than the Do Not Call list.

  159. Yes, it is by grikdog · · Score: 1

    I clicked on one of those "You've just won an iMac!" banners, which I'd heard were legitimate if you can jump through hoops for an hour, and foolishly gave away my name, address, mailto url and even phone number on the VERY FIRST flytrap screen that came up. I rationalized this by telling myself I knew what I was getting myself into. Heh heh. Hoo hoo. Haw haw haw, what a maroon! I bailed after 20 minutes of hoop jumping, leaving a few "Mark all options NO if you DON'T want someone to call" bullets untouched.

    Within 48 hours I received about eight or nine calls, all from earnest young telemarketers who'd obviously been told "THESE numbers are HOT numbers from pre-screened folks who WANT your phone call!" I told each of them politely and firmly that our number is on the Do Not Call list -- and the calls stopped. I haven't had a sales call in weeks, now.

    Only the self-appointed exceptions, political party callers and alleged non-profits, still call. I do get an occasional rogue caller who been trained in the old hard-sell school and knows enough to keep the mark talking and on the line, but those get a hangup, not a civil "No thanks."

    I still remember listening to the news the day before DNC was passed by Congress. An "industry spokesman" hepped up on Libertarian vitamins and me-first definitions of the First Amendment harangued a meek-looking Congresswoman about how Congress was stupid and dead wrong and the Congresslady was being an obstructionist idiot against free enterprise and perfectly law-abiding business. Ah, democracy in action. Within 24 hours, she handed that clown his industry's head on a platter. I've never been prouder of politicians.

    --
    ``Tension, apprehension & dissension have begun!'' - Duffy Wyg&, in Alfred Bester's _The Demolished Man_
  160. Re:MBNA has gone downhill... by LunaticTippy · · Score: 1

    I signed up for the payment protector once when I knew layoffs were going around. 6 months later, I was laid off.

    I couldn't believe what a racket it was. First, they won't do anything until you give them 2 unemployment stubs. It takes 3 months for that to happen. Then, they "processed" my application for 6 weeks and agreed to make the minimum payment on my next bill. So, I spent 5 months with nothing and they paid one minimum payment. I got a job then and never got payment protection again.

    --
    Man, you really need that seminar!
  161. Nope.... by Anonymous Coward · · Score: 0

    the real trick is to make your comments related to what they're selling. It's difficult and you have to think on your feet.

    The best I ever heard was a guy who received a call from a rug cleaning company.

    T: Hello Sir, can we interest your in our Rug Cleaning Services? We have a speci
    Guy: Oh wow! Um. Damn. Um...can you guys like get blood out of carpet?
    T: Sure... We deep clea...
    Guy: Great! When can you guys get here? Do I have to pay you right away?
    T: No, we take paymen...
    Guy: Great...hey, do you know if like someone tries to sneak in your house and you um...like kill them, that's self defense, right?
    T: Well, I
    Guy: When can you get here?
    T: Well, I'm just scheduling appointments..
    Guy: Appointments! No I need you guys now! Damn...I've got to run.

  162. The DNC list doesn't work. by Khyber · · Score: 1

    OR rather, it has consistently failed to work since we listed our home phone number as our business number. We get calls from companies we have absolutely no business relationship with, and I personally think that the DNC list shoudl be extended to those home businesses that have no business relations with any other business.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  163. I'm not saying I like it... by Spinality · · Score: 1
    I agree it's annoying, but you have to start from the facts of the situation. The laws are what they are. If you want a change in the laws, your options are limited. Given the premise that you aren't interested in working within the system to change them, then your alternatives come down to:
    1. Hide from them. Either get rid of your land line (since cell phones are still excluded), or use caller ID or an answering machine to screen your calls. Or get somebody else to answer your phone.
    2. Drive the industry out of business. There are thousands of call centers. There is not (and will probably never be) a do-not-call list for research. To make them stop calling, you would need to use guerrilla tactics to convince the industry that phone research is worthless. Start a visible grass-roots movement of people deliberately giving false results on polls. Take out newspaper ads. File frivolous lawsuits. Go on a hunger strike. I don't think any of these things would get results but knock yourself out.

    Or just do what I do. Take the polls that sound like you might be able to influence policy in a way that you'd like. Tell the others 'no.' Don't waste your time saying "don't call me again" because there's no mechanism for the polling house to do anything with that request. In fact, a cornerstone of proper research is that each respondent must be kept anonymous. Ranting won't and can't get passed on to the Senator who commissioned the survey.

    And no matter how mean and rude you are to the caller, remember this is just a low-paid wage slave earning money to buy peanut butter for the kids.
    --
    -- We all have enough strength to endure the misfortunes of other people. La Rochefoucauld
  164. Re: MBNA's work-around to Do Not Call by Anonymous Coward · · Score: 0

    When I first got employed, I still lived with my parents. HR requested my home phone number which I provided. When I did end up getting a place of my own, there was so much other stuff also going on that I didn't think about the fact HR had my old phone number.

    So, MBNA worked out a deal where employees could get a card with my employer's logo on the card and my employer got a cut back. They end up calling my parents and at first they tried just explaining that I no longer live there and gave them my new phone number and MBNA would thank them. But MBNA kept calling my parents and never called my place. So, my parents then started asking to have their number put on a do not call list since I no longer take calls at that number. And the person from MBNA would acknowledge the request. But MBNA KEPT CALLING!!

    Eventually, I am there for a family get together and guess who calls who had been asked over 10 times before not to call... oh... yeah... MBNA. So my parents let me know that they gave my phone number to them but they won't stop calling them and would I talk to them. So, I let them know I already have a Mastercard and Visa card and I don't think it is worth the trouble switching to MBNA just for a small kick back. The person continues talking over me to explain how great deal MBNA is. I end up saying that I understood MBNA had already been requested to not call the number and I was now demanding my parent's phone number be removed. The person acknowledged I requested they not call the future and then continued trying to sell me on the card. So, I hung up. MBNA called right back. The agent explained that via my employer that they automatically had a pre-existing relationship and MBNA had a right to call my parents as much as they wanted.

    After explaining the situation to the head of HR. He later got back to me and said he was prepaired to terminate the deal with MBNA unless they promised to honor all do not call requests and remove both my parents and my phone number from any future calls. At that point the calls from MBNA stopped.

    So while Southpaw018 (793465) may actually believe that MBNA is a "good" company. My bottom line is that MBNA was notified multiple times they where performing harassment of my family and continued to do so in the hopes of making a buck. In my book, that is a crappy thing for a company to do.

  165. Plausbile Cover by 4of12 · · Score: 1

    I've noticed an uptick in "plausible cover" calls to my residence despite being on the Do Not Call list.

    Voicemail messages for "Tina" about a new job on cruise ship that is available and they're just letting her know about it on the number that "she left at our web site".

    Because "Tina" has "requested further information" and "left her phone number" they have a get out of jail free card.

    Right. Never mind that their web site operator is a fly-by-night outfit in a country with a weak legal system.

    I'm afraid this annoying porosity of the law won't be adequately addressed for some time given all the other more pressing issues that haven't been resolved.

    --
    "Provided by the management for your protection."
  166. Read here by __aamcgs2220 · · Score: 1
    It's all on ftc.gov.

    http://www.ftc.gov/bcp/conline/pubs/alerts/dncal rt.htm

  167. My experience by metamatic · · Score: 1

    Our callers are all charities, opinion polls, or political; so in a sense, the DNC list has worked.

    However, the existence of the list has worked in a wider sense, in that I now feel no guilt about ripping into people who still interrupt me with cold calls asking for money.

    e.g.

    "Hi, I'm calling on behalf of..."

    "We're on the Do Not Call list."

    "This isn't a sales call, so it's not covered by..."

    "I don't care. The fact that I'm on the do not call list indicates that I don't want to receive unsolicited phone calls from you, yet you chose to ignore the list. That's damn rude and inconsiderate, and the fact that you are legally allowed to be rude and inconsiderate doesn't excuse it." [Hang up]

    Or:

    "Hello. I'm wondering if you would like to support..."

    "I'm on the Do Not Call list, so you know I don't want to receive this call. I have a policy of not giving money to anyone who's rude enough to ignore my stated preferences and call me anyway." [Hang up]

    --
    GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
  168. I'm a Market Reseach Interviewer by Anonymous Coward · · Score: 0

    With the company I work with, the DNC List does not apply to us because we are not selling anything, we are only seeking your opinion, or someone elses in the household. For the most part, we don't have any information on you unless its a company survey or you asked to be called back for subsequent surveys, or you are a panelist who signed up to be called. We call in Canada and the USA, and we try to have our latest calls at 9:00pm in the US, and 9:30-10:00pm in Canada, although we are not legally obligated to to stop calling by a certain time. Saying "Take me off your calling list" to us kind of dumb because we don't have a calling list, we just have randomly generated numbers for a certain area(we call fax machines, disconnected #'s, businesses). We maintain though our own do not call list as a courtesy, again we are not legally required to have one. When you tell us "take me off your calling list" or "put me on your do not call list" or something similar, you're number will be put on our Do Not Call list within 30 days, so you may be contacted again by us in the same month, although its unlikely.

    If you ever get a call from "Audience Studies", be forewarned that it will be about consumer products or commercials. Anything with "IPSOS" in the title will most likely be a survey, and they are not all boring. So knowing this, when every call we make someone yells at you, its a bit of a downer, so at the very least politely decline or ask to be put on our do not call list. Or, if you have a bit of free time, do the survey, or ask them to call back on a certain date and time, and who to ask for if that would be better for you. As well, dont say "I'm not interested" half-way through the intro, be cause we might not want to talk with you, you may not be in our target demographic. If you do agree to a survey and you feel it is too long, try to bear through it, or ask for a call back date to finish it, but that option is not available for all studies.

    There are probably other things I should put it, but I can't think of any right now.

    1. Re:I'm a Market Reseach Interviewer by TheOtherChimeraTwin · · Score: 1

      ... we try to have our latest calls at 9:00pm in the US ... although we are not legally obligated to to stop calling by a certain time.

      As I understand it (and I'm no expert), FTC Rule, 310.4(c) and FCC Rule, 64.1200(c)(1) say you can't call before 8 A.M. or after 9 P.M. Can you imagine how annoying it would be to get a call at say, 3 A.M.? (And yet, that could be oddly effective, depending on your evil purpose.)

      Saying "Take me off your calling list" to us kind of dumb because we don't have a calling list, we just have randomly generated numbers for a certain area(we call fax machines, disconnected #'s, businesses).

      So you are hitting cell phones too? That can't be legal under Telephone Consumer Protection Act of 1991, can it? Or is there some loop hole for surveys in there?

      Anything with "IPSOS" in the title will most likely be a survey, and they are not all boring.

      Boring or interesting isn't the issue. Unwanted waste of my time is the issue.

      So knowing this, when every call we make someone yells at you, its a bit of a downer, so at the very least politely decline or ask to be put on our do not call list.

      I'm happy to do my bit to make the job that much more of a "downer". If everyone would do that, we wouldn't have to worry about these annoying surveys would we?

      Or, if you have a bit of free time, do the survey, or ask them to call back on a certain date and time, and who to ask for if that would be better for you.

      Tell you what, give me your home phone number and I'll call you at a time that is more to my liking.

      As well, dont say "I'm not interested" half-way through the intro, be cause we might not want to talk with you, you may not be in our target demographic. If you do agree to a survey and you feel it is too long, try to bear through it, or ask for a call back date to finish it, but that option is not available for all studies.

      Mightly particular about how we respond, aren't you? Here is a hint -- go frak yourself and stop wasting our time.

  169. Yes and No by Drathos · · Score: 1

    After signing up for the DNC, I went from 4-5 telemarketing calls a week to maybe 1 a month. A win, right?

    Unfortunately, no..

    In place of those 4-5 calls a week, I'm now getting 5+ calls a day from charities, surveys, and political groups. And the political ones are the worst. I've had days where they call 30 times and leave messages on my answering machine every time. I'd gladly go back to not being on the list, but it's too late now. My number has already been gathered from the DNC for all these exempt groups, so I will still have to deal with their calls. (And no, asking to be taken off their list doesn't work, they keep calling.)

    --
    End of line..
  170. Local Do Not Answer Policy by Anonymous Coward · · Score: 0

    I'm anxiously and happily awaiting the DNC registry in Canada (coming, I understand) but in the meantime, forget fines and registries and whatever else - if I see a number I don't know, or worse, a "private name/num" on my caller ID, it's a VERY simple case of my personal "Do Not Answer" registry. If it is somebody with a legitimate message to deliver to me, personally, they'll leave a voice mail, and I can respond, act, or call back. If not, I'll have to live with the fact that they were in *MY* neighbourhood cleaning windows, and I missed out on the mass-local-market deal. C'est la vie!!!

  171. more non-profits; req. 4 donation; polls; etc... by lpq · · Score: 1

    Not getting so much in the way of commercial calls, but I do get a fair number more calls for "donating to the fireman's fund", or the "policeman softball league", and such. I'm also getting more "political announcements" -- especially around election time -- multiple/day at that time. Then there is a small uptick in people wanting to do surveys.

    One area where I've gotten alot more junk calls: calls that ring once or twice, then stop, or calls that drop the line as soon as I pickup. It's gotten so bad that more often than not, I'll let my answering machine pick it up first, then if it doesn't hang up, I'll pick up an extension.

    I think I get more junk calls now than before -- just different parties. I presume that all the non-profits, poll centers, politico's, etc, can pick up the list and get a pre-validated list of valid phone numbers.

    As someone else pointed out, the telemarketers have to get a copy of your number -- otherwise how would they know not to call it? All they need to do is compare new list to old list and pile on the phone numbers that dropped off the list (5 year time limit expired)....Ug.

  172. In answer to the topic: YES by macraig · · Score: 1

    Yes, it's working famously, at least for me. I can almost count the number of unsolicited calls of any sort (even the remaining allowable ones) I've received in the last year on the fingers of both hands; once upon a time I couldn't have tallied them that way even if I had been the Goddess Shiva. Like the OP, I was an early adopter of the DNC Registry, having registered my phone number well before the Registry even took effect. I credit that pre-live registration for the promptness of the decline in my case, but it's certainly working well in any case.

    Much to the frustration and protest of Libertarians everywhere, it's a clear instance of government doing something extremely well that business couldn't accomplish at all.

  173. Good business sense by IDontLinkMondays · · Score: 1

    Well, I do not know if it will help or not. I am an american, though I no longer live there. I remember getting slammed all the time, but I left the US before the "Do Not Call" list came about. Norway has had a similar list for about the same amount of time. This is the kicker of it. No instead of directly marketing, they obtain lists with addesses as well as telephone numbers. Then they call up, ask you a few questions, and when you hang up with them, they've collected enough data to postal spam you. I mean FULL MAILBOX. In fact, I understand from a friend that companies are in fact cross referencing their dialing list with the do not call list. If the name appears on the do not call list, then a "Survey" call is made. If the name is not on the list, then a sales call is made.

    Here's the thing about the good business sense side of things.

    The lists the marketers use to make the calls are purchased from other companies. I would often ask to speak with the sales manager to request information regarding who they purchased my name from so I may call them and request financial retribution. In many cases, they would provide it, and I would inform them that I'll be calling them as well if I find out they have sold my name to another firm.

    Now, the value of these lists increase with their accuracy. Telemarketers should in fact be removing names from the list anyway if the call receiver is abusive or highly annoyed by receiving a call. By removing the name, it makes the list more accurate. It allows the next person to use the list to skip over the "why bother calling this one" members and allows them to move on to the "This sucker bought a robotic toaster for $89 in 4 easy payments from us" kind of people. Often these lists sell of $0.05-$0.10 per name. For a well filtered list, a company would easily pay five times as much. I mean a list consisting of people that have actually purchased something from a telemarketter in the past 12 months.

    But, sadly, the telemarketing business is completely full of people that fell for the "Make up to $5000 a week!" advertisements themselves. When I was a teenager, I worked for a firm like this. We targetted businesses and I still felt dirty. The people I worked for had worked their way up from "Hi, can I talk to you about you photocopy paper needs?" to then "You need to make a minimum of 100 calls per day and you need to use the script!" management thing. It's an awful business, but on the brighter side, if they weren't making calls like this, they'd be selling Kirby instead.

  174. Do Not Call List by eyedentities · · Score: 1

    I use my cell phone for my primary telephone. My home phone is unlisted and on the do not call list. Once in awhile I pick it up. I have got a number of recorded messages from mortgage brokers and politicians. The local paper calls once in awhile soliciting subscriptions. Seems there isn't much interest in my area for that.

  175. telemarketeers by psibrman · · Score: 1

    Some have resorted to the to the tape recorded sur vey that the victim must lister to the end to get identifying information. The only defense is to hang-up the phone. After awhile you don't get these calls because your number will be gin to show up as sale resistant and unproductive. Murhahahaha. Those turkey still need an enema though. Make sure it's a republican one.

  176. Too little drama in your life? Play with marketers by gregconquest · · Score: 1

    > Telemarketers were put on this earth to be abused.

    I don't understand why so many of you feel you even have to respond to "mystery callers". Have you not yet found out that not everyone is honest and out for your good? Why get into pissing contests about who can be more creative in embarrassing telemarketers? It is cheap drama.

    We seem to have been brainwashed somewhere that these folk deserve a response. You are not going to shame them into responsible behavior with all these games.

    So, when you recognize the person on the other end of the line is not playing by normal phone ettiquette, tell them to add you to their do not call list -- if you want, ask them to hold on and then set the phone down and walk away -- if you like, or just hang up . . . But don't let them get a rise out of you. They're not worth it. Play games with someone else -- your friends, business partners/competitiors, the girl at the water cooler . . . Engage people who matter, not nameless telelmarketers.