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AMD And THG update

Mhrmnhrm writes "In the interests of responsible journalism, the gang over at Tom's Hardware has developed this article in the interests of setting the record straight about their original AMD burn-out video, and the new release (possibly from AMD) of this past week. It would seem that BOTH videos are correct, and that the question of whether or not somebody is hiding something depends entirely upon your own point of view."

196 comments

  1. right and wrong? by Richard_at_work · · Score: 1

    So both articles are right adn wrong? THW used the basic setup most of us would use, while AMD used extra hardware? hmmm ok then............

    1. Re:right and wrong? by blixel · · Score: 2, Informative

      So both articles are right adn wrong?

      Ummm... like, read the articles dude.

      Both are right, THW is more right, but neither are really wrong. TomsHardware used equipment that is currently available to people today. AMD responded by correcting the problem, and then making a new demonstration based on the corrections. So now, going foward, new motherboards are likely to be based on the corrections.

    2. Re:right and wrong? by Anonymous Coward · · Score: 0

      Yes, but shouldn't AMD have had something (possibly a text file in the zip containing the video) which explained the system set up. That way we would know it was not using hardware currently available but instead modified the hardware to correct the problem.

    3. Re:right and wrong? by ryanr · · Score: 2

      Yes, Tom's right in that any of us who actually buy a motherboard and AMD processor on the open market, and then lose our heatsink, will have our hardware fried.

      AMD's right in the sense that it is technically possible to add an electronic thermometer that will cut power to the box if the temperature goes too high.

      If those facts are accurate, I don't see how Tom isn't completely vindicated.

      I happen to be typing on a machine using that motherboard, but running with the hotter (faster) version of that CPU. In a tower, the bottom of my heatsink is vertical. Should a clip break, the fan and heatsink drop to the bottom of the case, and my machine fries during the time that I'm still wondering what that clunk was. I'm kinda thinking that I want an extra temperature board now. Well no, actually I want my CPU to just slow itself down like the P4 does.... but barring that, I want a temperature board.

    4. Re:right and wrong? by Trekologer · · Score: 2

      So both articles are right adn wrong? THW used the basic setup most of us would use, while AMD used extra hardware? hmmm ok then............

      Well, yes. They are both correct. The problem really lies in the motherboards themselves, and THW's stated that in the first article: the motherboards don't have the thermal shutdown system implemented.

      So, in order to show that there wasn't a flaw in their processor, AMD implimented that system and demonstrated that it does indeed work. So, both articles are correct. The processor has the thermal protection. AMD handed the ball off to the motherboard manufacturers and they fumbled it.

    5. Re:right and wrong? by Anonymous Coward · · Score: 0

      "If those facts are accurate, I don't see how Tom isn't completely vindicated."

      Well, the real problem is that tom doesn't know what he's talking about, as usual. He blamed the thermal diode in the AMD CPU itself, claiming that it can't respond faster than 1degree/sec (complete bullshit, obvious to anyone who has ever designed a circuit with a thermal diode). The problem was a low sampling rate in available motherboards, adequate to protect against the fan failing, but not the removal of the heatsink.

      So Tom was right, but not right enough to be able to gloat about it. Especially since he looks like a complete moron for buying the story of the motherboard vendor without even questioning it, despite their obvious vested interest.

    6. Re:right and wrong? by Darkdude · · Score: 1

      If I assume Tom's article is correct. Specifically that the temperature reaches a certain point, the system will essentially shut off. If the fact that running an amd processor will overheat, to the point of shutting down a system. Then seeing the video of quake running for X mins without a fan must be false. This is assuming of course the inital facts are correct. Maybe another 4th party can produce a similar video running without a fan and have the system NOT shutdown as stated in Toms article.

  2. Quick Summary by JohnHegarty · · Score: 1, Informative

    "Nevertheless, it must be said that the facts as shown in the video remain plausible and can be reproduced at any time. At the moment, none of the mainboard manufacturers offer a solution to this. Even highly reputable companies such as Asus and Gigabyte offer no support for this particular problem. "

    1. Re:Quick Summary by darkonc · · Score: 3, Insightful
      SO the good news is that AMD is now specifying a crude thermal protection for boards using their CPUs. The bad news is that
      • This protection doesn't exist for old (current) boards
      • It just shuts down the whole system (i.e. crash)
      • AMD didn't bother to mention that this is a patched board that they're using.
      You could probably do a board design that, instead of shutting down the whole machine, switched it to 100MZ (or some other 'safe' clock speed), but AMD hasn't quite gotten around to that, (yet).
      --
      Sometimes boldness is in fashion. Sometimes only the brave will be bold.
    2. Re:Quick Summary by Blackneto · · Score: 0

      Yes but if your system does burn up you can now get a board/cpu combo that this won't eeeeever happen again on.

      --
      Ursula Andress, Catherine Deneuve, and Charo, twice...
    3. Re:Quick Summary by Anonymous Coward · · Score: 0

      I am so confused...

      While I am an avid supporter of AMD, I also read Tom's Hardware everyday. So correct me if I am wrong but didn't Tom say that no motherboard will currently shut down the computer if the cpu gets too hot? I have a Abit kt7a mobo with a 1.2 athlon in it. In the bios there is an option to shut down the computer after it reaches a certain temp. I might have read his artical wrong but I don't think so.

    4. Re:Quick Summary by whaley · · Score: 1

      The problem is that the BIOS will never know to shut it down because the measuring of the temperature will happen too slowly once the complete heat sink including the fan drops off of the CPU. When only the fan fails (stops moving) but the large metal piece on top of the CPU (the heatsink) is still there, the PC has plenty of time to shut down the PC before the CPU kills itself. This was mentioned in the original article that created all the fuzz.

    5. Re:Quick Summary by WaXHeLL · · Score: 1

      The BIOS will not shut down the computer once it reaches a certain temp, the chip protect feature inside the bios will basically turn off your computer if it detects 0 RPM (aka, no fan or dead fan) on the header FAN1.

      --
      The troll with karma.
  3. AMD should have released the spec to mobo makers by doughnuthole · · Score: 1

    AMD should have given the specs on the thermal diode to the mobo manufacturers well before the release of the chip, so it could be implemented in the motherboards that are out at the time of the chip release. It does much less good to tell them later, as they must amke costly revisions to already designed boards.

  4. test with fan failure, not heatsink falloff by doughnuthole · · Score: 5, Insightful

    It is much more likely for a fan to die on the heatsink, than for the heatsink to fall off on its own. Someone should do a test to see if this also causes chip failure or if the sensors on the motherboard can shut down the computer before anything is damaged. The results would mean a lot more to actual users.

    1. Re:test with fan failure, not heatsink falloff by Edgewize · · Score: 2

      Many BIOS setups monitor their own off-chip diode. A fan failure raises the cpu temperature much slower than a total heat sink failure, allowing time for the BIOS to halt execution and power off.

      It is only the quick burnouts (less than a few seconds) that can't be caught by external diodes.

    2. Re:test with fan failure, not heatsink falloff by jonnythan · · Score: 1

      My BIOS shuts the computer down if my fan stops turning. I like that feature ;)

    3. Re:test with fan failure, not heatsink falloff by Anonymous Coward · · Score: 0

      I had two situations where i forgot to plug the cpu fan into the power outlet on my motherboard and my cpu(duron 650 oced to 900) survived both of them... My computer would operate for about 30 minutes and just freeze and upon reboot the temperature in the bios was about 100 degrees C. So if my lowly OVERCLOCKED duron can survive, I'm sure the newer non-overclocked cpus would survive as well.

  5. But in the end by baptiste · · Score: 5, Insightful
    the important thing is that publicity of Tom's article got AMD off their butts to try and resolve the problem. Yes, this won't help folks with existing motherboards and I doubt we'll see the new Maxim chips on motherboards for a little while (since many aren't even reading the thermal diode yet) I think its great that Tom's HW pushed AMD in the right direction. So we can debate about who did what, conspiracy, etc but its pointless. Obviously THW blew up Athlons in less than a second. Obviously someone (possibly AMD, who knows0 had one running without a heatsink. Personally I think the 2nd video is fake in some way. I'm an AMD/Athlon fanatic - love them. But I can't believe they managed to play Quake on a CPU without a heatsink unless the mobo they used was doctored in some way to throttle speed based on the thermal diode reading.

    But in the end - its really not an issue. Yes, existing Athlon owners are at a SLIGHT risk of failure if their heatsinks fall off (I'd love to see REAL stats on how often THAT happens) But in the end, its still cheaper to replace your Athlon once than to go with an equivalent Pentium 4. So lets be glad AMD listened to the folks at Tom's Hardware - realized they were getting a black eye, and did something about it. Hopefully in a few months we can buy mobos with the Maxim chip safty valve or some tryp of clock throttler. Then the Pentium freaks will have to argue over real stuff like benchmarks and performance instead of making snide comments about Athlons burning you house down.

    1. Re:But in the end by rmgrotkierii · · Score: 0

      I agree that it helped AMD to get off thier collective butts. Unlike Intel with the whole P3 PR debacle, ignoring THG. *shrugs* But I never was one who thought Intel took anything bad about thier chips seriously. Also, when one does buy a fast chip, one would think they would also buy a good HSF & make it's on securely before turning on the computer. But I also think the average Joe Sixpack when ordering a computer, and getting delivered, needs to know about making sure the HSF is secured and what not. Like provide documantation thats in plain english on how to make sure, etc.

      --
      Reality is for those who can't face Science Fiction.
    2. Re:But in the end by Anonymous Coward · · Score: 4, Informative
      But I can't believe they managed to play Quake on a CPU without a heatsink unless the mobo they used was doctored in some way to throttle speed based on the thermal diode reading.

      Actually, with the proper chipset, the thermal diode can be used to throttle the speed. Go look at the AMD 766 register programming manual, section 4.6.1.4 and register C3A50:TTH_EN and C3A50:TTH_RATIO. The southbridge accepts a signal from a chip like the MAX6512 and will throttle the CPU when it asserts. But only if the motherboard has this hardware AND the firmware configures the southbridge to do so

    3. Re:But in the end by ahertz · · Score: 4, Insightful

      But I can't believe they managed to play Quake on a CPU without a heatsink unless the mobo they used was doctored in some way to throttle speed based on the thermal diode reading.

      Just to clarify, maybe you should take a look at the video again. (You did watch the video before posting, right? :b ) Despite what the blurb on the previous article would have you believe, the didn't play quake on a CPU without a heatsink. Without a heat sink, the system immediately shut down. They managed to play Quake for nine minutes on a system with the heat sink fan disabled.

      More believeable, isn't it? Admittedly, I don't know enough about the subject to judge whether the video is fake or not, but it's not as wildly unbelieveable as all that.

      --
      Information doesn't want to be anthropomorphized. -AC
    4. Re:But in the end by Wolfier · · Score: 2

      >But in the end, its still cheaper to replace
      >your Athlon once than to go with an equivalent
      >Pentium 4

      When a CPU dies like this, I sure as hell have to check my motherboard and other hardwares for defects, as a "burnt" component in a box can make another. Also, the moment it comes down it may bring down a lot of data - so obviously it is NOT only the CPU price that counts.

    5. Re:But in the end by rnicey · · Score: 1

      Cheaper to replace your Athlon than your P4?

      Are you nuts? Did you watch the video? You'd be damn lucky not to lose your motherboard. If your machine is in a regular room having an electrical meltdown at over 300 degrees might not concern you, but I'm not into the burnt down house look.

      Those tests were done in a lab in a safe controlled envoronment. How many people here have cables and wires draped all about inside their cases. Nasty.

    6. Re:But in the end by baptiste · · Score: 2
      Are you nuts? Did you watch the video?

      Yes I did. However I've seen other posts from people who fried their processors due to no heat sink (my favorite was the guy who built his brand new computer and turned it on without putting the heatsink on) and they didn't report flaming infernos. Besides, there isn't a whole lot of flammable stuff in a PC case AND its all metal anyway (cept for the front panel which has a metal plate between it and the CPU. Yes it'll smoke and it might burn up part of your motherboard. But nowhere is it said that a heatsink falling off will torch your PC every time. And a properly installed heatsink on a quality motherboard should never have any problem. I have Athlon based servers runnign 24x7 unattended and I'm not concerned about them burning my house down. As for shipping - agreed - the cheesy plastic nubs are a joke - at this stage heatsinks should be screwed into the freaking mounting holes that have been in motherboards forever.

      Besides, its not just Athlons. While back we had a Dual Pent II 300MHz box. All of a sudden we smelled something, the help desk phones lit up, and then smoke came out of the server. One heatsink hand fallen off (actually it did fall off - it just came loose) - this overloaded the power supply and burned up the ATX connecter and the 5VDC wires. Didn't burst into flames, but it burned the hell out of the power cable. Of course we replaced the heatsink and the power supply - and the damn thing booted fine with both CPUs. That overheated CPU still runs to this day! I was impressed!

  6. Good Work Tom's by MrBlack · · Score: 3, Interesting

    I say good work to 'em. It seems THG was correct all along, but I couldn't detect the faintest sense of gloating or grandstanding in their article. They've pointed out a fairly big problem with some of AMD's chips, AMD have responded with new info to MOBO manufacturers (who will no doubt consider this new feature fairly important after the attention the orriginal article on THG received). Great. No threats of legal action by either side (AFAIK), no finger pointing, no FUD. Now if everyone could behave like this......

    1. Re:Good Work Tom's by hattig · · Score: 1, Redundant
      fairly big problem with some of AMD's chips

      What - a bad heatsink retention mechanism on the socket or a badly fitted heatsink in the first place? Because heatsinks falling off happen once in a blue moon when you are transmogrified into a vole and are the subject of a ritual sacrifice.

      Is this equivalent to the i845/i850 problem where placing certain video cards in the AGP slot of some motherboards will burn out the motherboard? This will happen a lot more often than a heatsink falling off. Vans Hardware has an article up at the moment about how a Kyro II is not supported by i845 and burnt out the Shuttle motherboard.

    2. Re:Good Work Tom's by darkonc · · Score: 2
      I'm not sure quite how rare it is for a CPU to be run with the heatsink off. I can easily see a naive user pulling the heatsink off "for a few seconds", to check something, or to apply new heatsink compound, or in the process of playing with an old(dead) fan and/or replacing it.

      Granted -- none of us would do it, having seen the video (kof, kof), but there are a lot of people out there who, having seen it done on older (intel) CPUs, figure that it's a medium/low risk process. (oops).

      It would seem to me that the most likely time for such a failure (dropped heat sinkk) wiykd be after shipping -- I can just see some poor sod in Costa Rica with his brand new 1.4GZ Athlon, pluging his box in and smelling the processor go up in smoke while the CPU heatsink fan (accidently) cools his sound card (!).

      --
      Sometimes boldness is in fashion. Sometimes only the brave will be bold.
    3. Re:Good Work Tom's by hattig · · Score: 1
      I don't see how this comment is redundant. There is supporting evidence here: http://www.hardtecs4u.com/reviews/2001/agp4x_e/

      To Quote: The Pentium 4 Chipsets i850 & i845 only support 1.5 volt 4x AGP.

      Older chipsets (e.g. VIA 693 and Intel BX) support 3.3 volts AGP 2x, however newer chipsets are downward compatible to 2x/4x (e.g. 815EP, 815EP B stepping and VIA 694X) and support 3.3 volts as well as 1.5 volts.

      This does not apply to the Pentium 4 chipsets because the i850 und i845 only support 1.5 volts graphic boards (regardless of 2x or 4x). Therefore the 3.3 volts 2x VGA graphic boards cannot be installed in a Pentium 4 system any longer.

      The graphic board as well as the motherboard will be destroyed after installing a 3.3 volt graphic board. EPoX grants no guarantee in these cases of user's own faults. You find a corresponding hint to the 1.5 volts graphic boards on the pages 1-5 of the P4 user's manuals

      This sound pretty serious to me. Modern cards like the Kyro II run at 3.3V!

    4. Re:Good Work Tom's by gazbo · · Score: 1
      Granted -- none of us would do it, having seen the video

      Well...not intentionally. It is possible that *ahem*somebody not thinking too clearly might reassemble his (Intel) computer and forget to put the heatsink assembly on. It was on for a good half minute before I realised what I'd done, so I...err...he quickly switched the machine off and fitted the heatsink/fan, and all worked fine. Now if it had been an Athlon...
    5. Re:Good Work Tom's by Anonymous Coward · · Score: 0

      Pointed out a fairly big problem? Everyone mqakes this sound like it was news to someone. We all knew this would happen. *shrug* Its not really news to anyone.

    6. Re:Good Work Tom's by WaXHeLL · · Score: 1

      It basically depends on your mobo, if your mobo features chipguard protection (aka, autopoweroff if no cpu fan is detected on post), your computer wouldn't even turn on. Perfect for people like me who forget to plug in fans =P.

      --
      The troll with karma.
  7. So its a UFS then? by Anonymous Coward · · Score: 0

    Uninteruptable Fan Supply.

    Wow.

    Like redundancy is a new idea....

  8. Who to believe ? by Anton+Anatopopov · · Score: 2
    It seems to me that it is getting harder and harder to filter actual information from the mess of data and noise and corporate/media spin on the Internet.

    Remember that thing with the IBM hard drives ? I still don't know who to believe.

    I think this problem is only going to get worse. In the interests of responsible journalism, could someone at slashdot investigate, and actually come to an editorial conclusion ? The truth is out there, I just don't have time to sift through all the spin and hype to get at it.

    Who does ?

    1. Re:Who to believe ? by stripes · · Score: 1
      Remember that thing with the IBM hard drives ? I still don't know who to believe.

      Where/what is is IBM's spin?

    2. Re:Who to believe ? by Anonymous Coward · · Score: 0

      READ the article and THEN post any comments. It says in plain english that the test conducted by AMD used additional hardware.

    3. Re:Who to believe ? by Anton+Anatopopov · · Score: 1
      According to slashdot.orgIBM is not publicly acknowledging that they screwed up here.

      That sounds like spin to me. If not outright lying.

    4. Re:Who to believe ? by stripes · · Score: 2
      IBM is not publicly acknowledging that they screwed up here.
      That sounds like spin to me. If not outright lying.

      I think it is neither spin nor lying, we have a specific word for it: stonewalling.

      It does still suck though, and I would have hoped IBM would handle it better, maybe more like HP dealt with the SporeStore drives, er, I mean SureStore drives.

  9. and in the end it doesn't really matter by hattig · · Score: 5, Insightful
    Basically, the XP in combination with all currently available motherboards will kill itself if a disaster happens (the heatsink falling off of a CPU happens very rarely). AMD responded and designed a circuit so that the CPU will shut itself down if it gets too hot, causing data loss. In this rare case, data loss isn't an issue.

    In the more common case of the CPU fan failing, the CPU will heat up more slowly. Hence the other protection mechanisms in the CPU will be used, and the user will get a chance to save their data.

    However, AMD should have designed the safety circuit they have shown off in the article INTO the actual CPU itself, so it can save itself. And it should save itself by basically clocking itself down to 100MHz or slower, so that data loss does not occur and the user can save their data. Hopefully this will be implemented in a future revision of the CPU.

    However, the instances of CPU heatsinks falling off are extremely rare, and probably attributable to either a poor initial fitting of the heatsink, or a bad socket with a weakened retention mechanism. In a tower case, the heatsink would probably fall onto the graphics card or spring onto the memory and damage these anyway...

    1. Re:and in the end it doesn't really matter by De+Lemming · · Score: 2, Interesting

      However, AMD should have designed the safety circuit they have shown off in the article INTO the actual CPU itself, so it can save itself. And it should save itself by basically clocking itself down to 100MHz or slower, so that data loss does not occur and the user can save their data. Hopefully this will be implemented in a future revision of the CPU.

      It would be very nice to have such a feature, but this will require a rather large redesign. Remember the Palomino is based on the Thunderbird. Intel designed the P4 from the ground up...

      And if AMD implements such a feature, they shouldn't make the mistake Intel did. If the cpu is lowering the clockspeed internally, this should be clearly communicated to the outside world (the bios), so the user is aware of this.

    2. Re:and in the end it doesn't really matter by jhoffoss · · Score: 3, Insightful
      Something like this will be crucial if AMD ever hopes to break into the server and workstation market in a big way...If a company is going to run a db server, they're not going to use AMD for reasons like the heat protection that will be back-patched on new mobos. A company needs the data to be there whether the cpu is gonna fry or not. Granted, frying the cpu is worse than losing a db, but not by much (either way, you may have to go to the tapes...)

      On the other hand, if this company chooses an intel system, they know (as illustrated by Tom's video) that the system will survive, though performance will die. But the integrity of the data remains.

      This, as far as I can see, is one of the main things keeping AMD processors out of higher end systems. Even though the piii/p4 performs better in some areas, a person can put a dual athlon board on the desk for around the same cost, which would more than make up for it.

      --
      Linux: The world's best text-adventure game.
    3. Re:and in the end it doesn't really matter by hattig · · Score: 1
      Except that the P4 also shutdowns when the heatsink is taken off! THG is at odds with other videos *again*. So there is data loss.

      Luckily, servers are usially in racks. Hence the heatsink is on top of the CPU and motherboard. So if the retention clips broke then (less reason to as well), the heatsink would remain on the chipset.

      Look here: http://www.hardtecs4u.com/reviews/2001/agp4x_e/ A good reason not to get an Intel based motherboard! "The graphic board as well as the motherboard will be destroyed after installing a 3.3 volt graphic board"...

    4. Re:and in the end it doesn't really matter by Anonymous Coward · · Score: 0

      Uh, unless I'm remembering wrong (which is possible) the p4 didn't shutdown, just slowed down. But you're right about the rack-mounted part...that doesn't address a smaller server or workstation setup though.

    5. Re:and in the end it doesn't really matter by hattig · · Score: 2, Insightful
      Yes, but there is another video conflicting with THG's "P4 graceful slowdown" video. In the new video (linked elsewhere on this page), the P4 turns off.

      So, in the end, your computer's reliability depends only a little bit on the CPU's reliability, which in turn depends only a little bit on the reliability of the heatsink retaining mechanism. The motherboard, BIOS, and everything else counts as well. Which is pretty obvious. Sure, I can accept that THG burnt up an AMD CPU by using a motherboard that didn't support the new thermal diode, but their subsequent investigations (didn't ask AMD for a start) left a lot to be desired, and now it appears their P4 video isn't a sure fact either...

    6. Re:and in the end it doesn't really matter by CTho9305 · · Score: 0

      I don't know it would take that much work. I imagine throttling would be hard, but is it such a large step to go from being able to detect overheat to powering off itself like the P3 does?

    7. Re:and in the end it doesn't really matter by Anonymous Coward · · Score: 0
      Granted, frying the cpu is worse than losing a db, but not by much either way, you may have to go to the tapes...)

      Must not be a very large or important database. And you overestimate the usefullness of tapes, they're usually a day old, and will take a few hours to restore a db of any appreciable size.

    8. Re:and in the end it doesn't really matter by Anonymous Coward · · Score: 0

      The BIOS is only used during bootup and when running brain-dead operating systems like DOS or Windows 3.1.

      Basically you'd need to have OS support (in Windows or Linux) to detect that the CPU has switched into a lifesaving mode.

    9. Re:and in the end it doesn't really matter by Paul+Komarek · · Score: 2

      "This, as far as I can see, is one of the main things keeping AMD processors out of higher end systems."

      I don't believe this. When I've heard the purchasing complain about buying AMD-based machines, it was because they were scared of breaking with history.

      *) "We've always ordered from Dell"
      *) "How do you know it doesn't have incompatibilities with Intel's chips?"
      *) "Aren't AMD's chips slow?"

      That's the kind of stuff I've heard. I've never heard "well, we have to plan for the case that the heat sink spontaneously falls off". It seems to me that if it's in you're economic interest to plan for that, you probably shouldn't be using comodity equipment anyway. These people should buy a big Tangent, SGI, Sun, or IBM box with good failover and hot-swap (at the cpu or node level) features.

      -Paul Komarek

    10. Re:and in the end it doesn't really matter by StillaCoward · · Score: 1

      Does it matter?

      I thought current Xeon processors are Pentium IIIs. The behavior of a PIV is irrelevant if this is the case.
      Servers run Xeons and Xeons are PIIIs.

    11. Re:and in the end it doesn't really matter by thetechweenie · · Score: 1

      Having installed quite a few servers with AMD's I'm going to have to say you're wrong. I've installed several mainstream servers with AMD's that are still runnigs.

      --


      Um, this is my sig.
    12. Re:and in the end it doesn't really matter by jhoffoss · · Score: 1

      Okay, well, I can't be perfect all of the time...

      --
      Linux: The world's best text-adventure game.
  10. Refreshing attitude from AMD by sprouty76 · · Score: 1
    Nice to see a company respond to a valid criticism by doing something about it.

    Yes, it would have been nice if existing motherboards did it, but at least AMD didn't bury their heads in the sand and ignore the issue completely once it was pointed out to them.

    --

    No, I don't want a free iPod

    1. Re:Refreshing attitude from AMD by wljones · · Score: 1

      There is an infamous firm in Redmond, WA, USA, that does react to customer complaints. They also make it clear that it annoys them greatly when someone complains. Their denials, accusations and FUD get old quickly. Applause to AMD for positive reaction, and for quickly supplying a working fix to a nasty problem. A chip design change would be welcome, and will probably happen, but you do not need to risk burning your house down waiting for it to happen.

  11. But what about... by karot · · Score: 2

    ... the video released by AMD that showed no overheating problems? I didn't spend the time/bandwidth downloading it, but IIRC the claim was that it showed Quake3 running even after the heatsink was removed.

    This is contradictory to the claim that AMD's fix is to close-down the motherboard.

    The Tom's Hardware Article, although it was informative as TH articles usually are, made no comment on this video. Does it exist? What did it really show?

    --
    Enjoy Y2K? Roll-on Year 2037!
    1. Re:But what about... by JanneM · · Score: 2

      It showed Quake running for nine minutes _with_ a heatsink, but no fan. It means the CPU still get some cooling, though convection currents isn't enough.

      A failing fan is a lot more probable problem than a heatsink falling off, and is more important to guard against. And if my heatsink fell off, it's going to hit my videocard (possibly damaging it, or shorting it), which is quite a bit more expensive than the CPU in any case...

      /Janne

      --
      Trust the Computer. The Computer is your friend.
    2. Re:But what about... by abcdefg23562 · · Score: 1, Informative

      They made an indirect statement about the video.
      The board used in the AMD video was modified with a MAXIM health monitor chip that shut down the power supply when the core reaches 85 degrees celsius.
      I am sort of disappointed in AMD for not telling us that the board was in fact modified in the video, and that new motherboards don't have this sort of feature.

  12. better than a shutdown by Cynikal · · Score: 5, Interesting

    it should be integrated into the cmos to choose if you want to shut off the power instantly, or throttle the cpu to a lower speed and managable temp to let the system shut down properly. I'm sure a 1.5GHz cpu could function at a low temp if reset to a 66mhz bus (or even 33) and lower multiplier, just enough power to save any data and exit gracefully.

    then again, isnt that what intel got bashed for doing with their p4? i'm not sure on the specifics of the why's how's and when's of p4's power throttle, all i remember is people pointing at p4 and saying "bad". Doesnt sound so bad now tho.

    I imagine the most important point to any failsafe like that is letting the user know clearly why exactly their computer shut down, or is running incredibly slow. maybe having the soundcard play some 70's pron music in the background would be a good enough indication that something is getting too hot? :P

    1. Re:better than a shutdown by mgv · · Score: 2, Insightful

      I'm sure a 1.5GHz cpu could function at a low temp if reset to a 66mhz bus (or even 33) and lower multiplier, just enough power to save any data and exit gracefully.

      You wouldn't need to throttle back that much at all, and I suspect that there would be little need to throttle back the motherboard bus speed.

      You would definately want to throttle back the multiplier to slow down the CPU. This would be more efficient as you would reduce memory bottlenecks at the slower CPU speeds.

      Probably equally important, you would need to reduce the voltage to the CPU - as CMOS gets higher performance with higher voltages but at the cost of higher wattage.

      Probably just dropping the speeds back to a few hundred MHz would suffice - certainly many CPU's of that ilk don't have fans, just heatsinks (and smaller ones than the current AMD's do at that)

      My 1c worth (After allowing for the Aus/US exchange rate)

      Michael

      --
      There is no cryptographic solution to the problem where the intended receiver and the attacker are the same entity.
    2. Re:better than a shutdown by Anonymous Coward · · Score: 1, Informative

      You probably don't want to change the clock speed in any way - you may want to HLT the cpu for a given %-age of time. There should be Suspend-Pins on the CPU that allow for such things to be controlled from the outside.

    3. Re:better than a shutdown by Cynikal · · Score: 1

      but then it would just delay the enevitable, seeing as how the cpu will burnout in a matter of seconds.. my sugestion was based on a way to get the cpu to last long enough to shut down the computer properly and save important data, while allowing the cpu to survive the ordeal.

      then again, i am not an R&D pro, so who knows.. theres probably even more ways to accomplish this..

    4. Re:better than a shutdown by driftwood · · Score: 1
      then again, isnt that what intel got bashed for doing with their p4? i'm not sure on the specifics of the why's how's and when's of p4's power throttle, all i remember is people pointing at p4 and saying "bad". Doesnt sound so bad now tho.

      Intel wasn't bashed for including the power throttle. They were bashed for the poor design that engaged the throttle during normal operations. When the P4 is pushed hard, it responds by reducing the amount of work it does to reduce heat. This means that its performance specs are in excess of the heat dissipation specs. This should never happen in a well designed processor. If Intel had properly engineered the P4, the only time the power throttle should be engaged is during an emergency, like a fan failure.

      --
      Where are we going? And why am I in this handbasket?
    5. Re:better than a shutdown by Cynikal · · Score: 1

      ah ok, that makes sense then.
      maybe AMD should try it and show them how its sapposed to be done?

    6. Re:better than a shutdown by Anonymous Coward · · Score: 0

      And where did you see that? They were bashed because people *assumed* that that would happen. But then other people set out to test it and guess what? IT NEVER HAPPENED DURING NORMAL OPERATION! (Well never when a properly installed heatsink was installed). This is a good example of how rumor becomes fact on /. :(

      The guys original point was correct. When Intel did this first they were blasted without porpose on /. and now AMD is being blasted for not doing it.

  13. I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0, Troll


    Still prefer Intel chips. If I'm going to get an
    X86 box, i'd still go with intel. Why? Intel stuff is just better engineered. More specifically, Intel CPUs and motherboards are the more stable, better tested combination.

    I dont know of any hardware site that says that an AMD cpu + some AMD or VIA motherboard can even approach the stability of Intel CPU+chipset.

    My current box is a P4 2GHz (socket 478), Intel 850MV motherboard (tho an Asus P4T is probably just as good), 512Mb PC800 DRDRAM. It runs Linux and FreeBSD very well.

    I'd urge Linux users not to dismiss Intel chips out of hand. You do pay for quality. Remeber these chips have SSE2 instructions (which even XPs dont have and probably never will), the thermal diode *IS* a kill switch here -- you will not burn them up, much greater memory bandwith than with DDR, they overclock decently (you can usually get 200MHz above spec), and benchmark very well.

    Definitely go with i850 and RDRAM, the 845 is meant for low-end situations and doesnt perform nearly as well.

    The bottom line for me is stability -- I dont think AMD can match Intel CPUs and chipset for that. Look in the Linux kernel source code -- VIA chipsets have many PCI quirks that Intel boards just dont have.

    1. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0
      Intel CPUs and motherboards are the more stable, better tested combination.

      Like the retarded AGP implementation that doesn't work with many video cards out there. But instead of just not working, the motherboard will burn out?

    2. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 1, Informative
      VIA are not the only AMD chipset maker. SiS, ALi and nVidia also provide quality AMD chipsets, and AMD make their own multi-processor chipset as well. These other chipsets all appear to be very capable, more stable, etc than the VIA solution.

      There is no stability problems for the AMD CPUs. RDRAM is prohibitively expensive. SSE2 is hardly supported anywhere - Hammer will support them. DDR has much better bandwidth utilisation specs than RDRAM, it can use 70% of the available bandwidth whilst RDRAM can only use 45% of the theoretical bandwidth.

      Wooo, a 10% overclock. That is nothing to should about. I would worry about the cooling mechanism that has to be bolted onto the board, bending the board in the process. Looks at VansHardware.com for some more information about the problems with the Intel P4 and chipsets.

    3. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 2, Informative

      First of all, there is nothing wrong with AMD processors and never has been in terms of design and engineering (certainly from K5 upwards). Intel, however, have had to recall their chips on at least one occasion, unlike AMD.

      It is true that once upon a time some chipsets (particularly VIA) for AMD processors were unstable. But this is simply not the case any more.

      Before anyone thinks of getting a P4, they should check this out:

      http://www.emulators.com/pentium4.htm

      it shows how badly Intel broke the P4, and why it's so much worse both in terms of value for money and speed than the new Palomino core Athlons. And yes, this far outweighs the benefits of SSE2 instructions.

    4. Re:I still wouldnt get an Athlon or any AMD chip. by 10Ghz · · Score: 0

      It still amazes me how un-informed some people are when it comes to AMD...



      Intel more stable? I dunno, I have AMD Duron and I have NO stability-problems with it (yes, it's overclocked)! Sure, Intel is stable, and so is AMD



      Intel has better engineering? What do you mean? AMD still offers better performance with lesser price, and it doesn't need overpriced RDRAM. If you are referring to the way they behave with no heatsink... Well, normal people use heatsinks with their CPU's, os it's not an issue. And I have never heard of heatsinks falling off



      Pentium IV has SSE2? great... Not. No application really uses SSE2, so it's another non-issue. There are few applications that use it, but I don't use any of those apps



      Pentium IV has better bandwidth with RDRAM? So what? AMD still offers better performance with lesser price when you use DDR-RAM. and DDR-RAM is so much cheaper than RDRAm, that if you want to spend same amount of money on RAM, you could buy ALOT more DDR-RAM than RDRAM.

      --
      Lesbian Nazi Hookers Abducted by UFOs and Forced Into Weight Loss Programs - -all next week on Town Talk.
    5. Re:I still wouldnt get an Athlon or any AMD chip. by jmichaelg · · Score: 5, Insightful

      Intel stuff is just better engineered.
      That statement is not supported by most benchmarks I've seen (excluding quake demos).

      I have both Intel and AMD based machines and I'm not seeing any discrepancy in stability as measured by crash rates - Windows will as happily crash on the Pentium as it will the Athlon. As long as you cool the AMD properly and feed it clean power, it does just fine. Cheapo cooling and/or power supplies will break any cpu.

      The bottom line for me is stability.
      The bottom line for me is stability and performance. In my business (I grade children's arithmetic tests), I need all the fpu performance the Athlon can deliver and I'm not particularly inclined to pay 3 times the price for equivalent performance. Nor am I about to rewrite my code to take advantage of proprietary sse2 instructions to get that performance either.

    6. Re:I still wouldnt get an Athlon or any AMD chip. by Jim+Norton · · Score: 2, Informative
      Still prefer Intel chips. If I'm going to get an X86 box, i'd still go with intel. Why? Intel stuff is just better engineered. More specifically, Intel CPUs and motherboards are the more stable, better tested combination.

      That's nice, but better engineering hasn't translated into significantly better performance, has it?

      I Dont know of any hardware site that says that an AMD cpu + some AMD or VIA motherboard can even approach the stability of Intel CPU+chipset.

      Even if that is true (and that's certainly debateable) I can tell you first-hand that all of my Athlon systems, and my friends Athlon systems as well (including my friends Athlon 1.4 GHz which currently acts as his main server) is rock-solid stable. At least as stable as any Intel platform. On Windows 2000/XP it has only hard-crashed a handful of times ... as far as i'm concerned, the superior stability of the Intel platform is a myth.

      My current box is a P4 2GHz (socket 478), Intel 850MV motherboard (tho an Asus P4T is probably just as good), 512Mb PC800 DRDRAM. It runs Linux and FreeBSD very well.

      My Athlon runs Linux just as well as any Intel chip. I'd take my AthlonXP 1.4 GHz over your system any day of the week.

      I'd urge Linux users not to dismiss Intel chips out of hand. You do pay for quality. Remeber these chips have SSE2 instructions (which even XPs dont have and probably never will), the thermal diode *IS* a kill switch here -- you will not burn them up, much greater memory bandwith than with DDR, they overclock decently (you can usually get 200MHz above spec), and benchmark very well.

      You pay for quality? Well, in some cases yes. But in my opinion if you buy an Intel platform these days you are throwing your money away. Let's pick apart the issues you've stated, shall we?

      1. SSE2 instructions. A nice boost to performance, but can you name anything that actually supports them (hell, can you name anything which supports SSE?) which isn't called Quake 3? Very few applications support SSE2 or even the years-old vanilla SSE instructions. By the way, the Hammer line of CPU's will support SSE2 instructions, so it isn't totally out of the question that future Athlons may support them as well, though i'm wondering why they would bother if no developers optimize their applications for it.

      2. Heat issues. I'll give you that one, at least. If you want to pay twice the amount of cash for better thermal protection (which will eventually be solved on the AMD platform in the future) by all means. Like others have pointed out, it is pretty rare that a HSF will fail or fall off. I've personally never had it happen, but that doesn't mean it never does.

      3. Greater memory bandwidth. Is this really relevant if it doesn't really translate into better performance in most situations? It's like your previous comment about the Intel platforms superior engineering -- what does it really matter if real-world performance isn't as good as its nearest competitors offering?

      4. Overclockability. 200 MHz above spec? That's probably the equivalent of a 75 MHz increase in clock speed on an Athlon CPU. Sorry, I don't believe that's worth paying the extra money for.

      Definitely go with i850 and RDRAM, the 845 is meant for low-end situations and doesnt perform nearly as well.

      Of course not. And do not settle for anything less than PC800 either because it will drastically cripple the performance.

      The bottom line for me is stability -- I dont think AMD can match Intel CPUs and chipset for that. Look in the Linux kernel source code -- VIA chipsets have many PCI quirks that Intel boards just dont have.

      It can match the Intel platform in terms of stability, and it does. I am not a programmer, but any quirkiness with the Via platform hasnt' affected my experience with the Athlon platform in any way, shape or form whether I am using Windows, Linux or whatever else.

      --
      -- Jim
    7. Re:I still wouldnt get an Athlon or any AMD chip. by archen · · Score: 1

      You do pay for quality

      Like Microsoft products? I do think that the Pentium III was a very good chip (certainly better than the old AMD k6), but right now, I would take an AMD processor over any Intel. Check out this article for a good read on the subject.

    8. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0


      You honour us on this Troll Tuesday.

      Well done, comrade.

    9. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0
      The bottom line for me is stability and performance. In my business (I grade children's arithmetic tests), I need all the fpu performance the Athlon can deliver...
      You need an FPU to grade children's arithmetic tests?! I thought pencil and paper would be sufficient...
    10. Re:I still wouldnt get an Athlon or any AMD chip. by RainbowSix · · Score: 2

      It is funny how people will talk about the instability of AMD chips, but never mention that they've even used one. I personally will only buy AMD for now because they are cheaper and have more power than anything Intel has to offer. So I conscede that I don't have any of the top of the line chips, but I can argue quality and stability any day. I personally run a Duron 800@1000 and a Thunderbird 800@880 stable 18 hours a day every day. Never had a crash in Linux yet. So whose fault is it if you can't get an AMD chip stable?

      Look in the Linux kernel source code -- VIA chipsets have many PCI quirks that Intel boards just dont have.

      What does that have to do with anything? Since when does a PCI quirk that is patched have anything to do with stability/quality/performance? If it is patched, it doesn't matter! Furthermore, since when is VIA = AMD? I thougt you were saying AMD wasn't stable? Oh wait.. you're contradicting yourself. Not only does AMD make chipsets, but so does SIS and ALi. Oh wait.. that means there isn't a monopoly and you aren't paying for overpriced chipsets.. sorry :)

      BTW, if you have a P4 2gig, I'm sorry. Likely you paid $600 for it, and I could have bought a dual AMD mobo and a pair of 1.4 giggers for the same price of your single CPU. Now do you want to talk performance?

      --
      --------
      It's OK to be social, just don't tell anyone about it.
    11. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0

      "You need an FPU to grade children's arithmetic tests?!"

      How else would he know if their answers were right? :)

    12. Re:I still wouldnt get an Athlon or any AMD chip. by Pope+Slackman · · Score: 1

      So, how long you been working for Intel?

      C-X C-S

    13. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0

      to keep me away from amd i just think , drivers for my chipset hahaha , hmm don't wanna even touch this its gonna crack and so what if the fan stops working ?.

      the money u save on buying cheap'o cpu ain't gonna help u when your house is in flames.

    14. Re:I still wouldnt get an Athlon or any AMD chip. by WinterSolstice · · Score: 1
      Wow. How many decimals of accuracy is he expecting from these kids?


      Heck even milspec doesn't exceed 4 digit precision in many cases...


      Of course, when I was a kid we weren't plotting intercept courses for asteroids in 2nd grade :)


      -WS

      --
      An operating system should be like a light switch... simple, effective, easy to use, and designed for everyone.
    15. Re:I still wouldnt get an Athlon or any AMD chip. by nkohler · · Score: 1

      I have a P3 1ghz, and an AMD 1.4ghz.

      On BOTH PC's I do not need to load chipset drivers. Windows and Linux handle them both just fine.

      HOWEVER, they BOTH lack in system performance until you load the most up-to-date driver, be it from Intel, or VIA.

      With both chipsets I noticed approximately a 33% performance gain (in gaming, 3d mind you) when loading a 3rd party chipset driver.

      So in short, both chipsets are supported by the OS, but both chipsets perform much better on a 3rd party driver. This makes your statement even more void than I previously thought it to be.

      If the fan stops working? Mine doesnt, I buy a quality fan, on both my Intel and AMD. OEM fans are a piece of sh!t.

      I LAN party alot, my PC sees lots of road time and bumps and jars. Never once has my fan failed, or my heatsink fallen off.

      I think since AMD is outperforming the 2.0ghz P4 these days, the heat issue is the only excuse that is left for the Intel fans to hang on.

      This is an arguement that will never end, I urge users to try both AMD and Intel, buy QUALITY hardware on each, and then make the decision. If you do not have the $$$ to do that, see if a friend owns and AMD or and Intel. Ask them what they like, and do not like, contrast, compare. Nobody preaching is going to sway you to one side or another, go see for yourself, and make your OWN educated decision.

      Thanks,

      Neil

    16. Re:I still wouldnt get an Athlon or any AMD chip. by jonnythan · · Score: 2

      I love how your bottom line is stability and how well tested the platform is...

      but you overclock your PIV's to 200MHz above spec.

    17. Re:I still wouldnt get an Athlon or any AMD chip. by mr3038 · · Score: 1
      As long as you cool the AMD properly and feed it clean power, it does just fine.

      Yep, it seems to me that Intel CPUs handle bad power much better than AMD equivalents. It really doesn't matter when you get a decent power but cheap PCs are usually equipped with el cheapo power supplies - as well as with [almost] broken memory. Sometimes this gets AMD bad name for no reason.

      Nor am I about to rewrite my code to take advantage of proprietary sse2 instructions to get that performance either.

      AFAIK, Hammer supports SSE2 so you should at least start to think supporting it. As I see it SSE+SSE2 is going to kill x87. Athlons look really cheap though... perhaps I should upgrade my Duron 650?

      --
      _________________________
      Spelling and grammar mistakes left as an exercise for the reader.
    18. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0

      Intel stuff is just better engineered.
      That statement is not supported by most benchmarks I've seen (excluding quake demos).

      I think his point is that benchmarks are all about performance and have nothing to do with how stable or durable something is.

      Anecdotal evidence doesn't show anything to be anything really wrong with AMD chips, but anecdotal evidence also doesn't come with barcharts and graphs and numbers where people get boners over product A being 4% better than product B.

      I can understand someone thinking they'll get more "quality" or "better engineering" or other abstractions. I don't agree with it, though, and I'll pick AMD for x86 projects, as long as they remain speed leaders. When I'm building an x86 box, I figure no matter whether I buy AMD or Intel, I'm getting a "blue light special" in terms of quality anyway. If quality matters, x86 should be off the table anyway.

    19. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0

      There are still some lingering issues with AMD based machines. It may just be that some software is badly written so it crashes much more frequently on AMD machines than Intel machines (for example, the engine used in the Baldur's Gate series of games) but since that doesn't use any Intel specific instructions, it shows that there is at least an incompatibility between the two.

    20. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0

      That's the first sensible post I've seen yet.
      Both platforms can be stable, it simply depends on hardware. I also lan party a lot, and ive seen a lot of various setups. Cheap hardware = cheap performance. (cheap as in quality, not price)

      I personally have a Duron900, but a friend of mine has a dual p3 800, works nicely, another, a duron 800, and another a p3 800 (gee, they like 800's huh?)

      they ALL crashed, till they got good motherboards/ram/hard drives.

      As for heating, I live in the desert, electricity is expensive. what does this mean? my house is frequently 80-90 degree's, no biggie its not humid. However, it means my CPU is frequently 100 degree's or more. Cheap 20$ HsF = 110F idle, and 135F+ under workload, so i naturally bought a 30$ HsF, which lowered both cases by 10 degree's, 20 if i'm in an air conditioned room (90F idle and 110F workload = cheap HsF, 70F idle and 90F workload = good HsF under air conditioned conditions =) of course, it's bigger, so i'm a bit concerned about it falling off, esp with my lan party drives down dirt road lane ... but it hasnt happened yet.

      AngelofDeath
      irc.infatech.net
      #animunkie

    21. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0

      >The bottom line for me is stability and
      > performance. In my business (I grade children's > arithmetic tests), I need all the fpu
      > performance the Athlon can deliver

      I'm impressed. I didn't know *children's*
      *arithmetic* tests needed supercomputer power.
      (have they introduced NP complete problems
      in children's tests?) I guess children
      compute at >1 GFLOP.

    22. Re:I still wouldnt get an Athlon or any AMD chip. by robhancock · · Score: 1

      VIA chipsets still do have stability problems. Particularly with AGP video cards - VIA's AGP implementations always have and still do stink in terms of reliability & compatibility compared to Intel's, or probably even AMD's.

      Seems like VIA puts out new AGP drivers every week, and yet people still have problems trying to get their video cards to not lock up in games, etc.

    23. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 0

      By "some chipsets", I take it you mean ALL chipsets available for AMD CPUs. Intel wins in chipset stability handsdown. Too bad about the RAMBUS crap tho.

      Also, that emulators.net guy has some points, but he's a crackpot who's pissed he can't get his x86 ASM PowerPC emulator working properly. Check the Slashdot archive where he's debunked by the million monkeys.

  14. AMD/THG/Terrorists by rtscts · · Score: 1

    I think they're taking this a tad too seriously...

    www.tomshardware.com/column/01q4/011029/counters tr ike-01.html

  15. No big deal by Mathness · · Score: 3, Interesting

    Several things strike me as odd about this "news" (2nd article) and the first article which spawned it.

    -"Siemens assured us that the thermal protection circuitry is definitely working on their motherboard." (1st article)
    Well, it did not work anyway, whoops. And therefore AMD must be at fault here?

    -"We rushed to the telephone to confer with Siemens. The engineers assured us that what we had seen was for real. The thermal diode of Palomino is unable to react quickly enough. Only 1 degree/s is what the thermal diode is able to handle." (1st article)
    Okay, they check with Siemens. Why not have a chat with AMD? If the thermal diode can only work this slow, why can the AMD engineers make a working shutdown with a common electrical component?

    -"AMD showed us how all Palomino CPUs could be protected against overheating with relatively little effort." (2nd article)
    Wonder why Siemens could not make this? They where the ones who claimed that the MB would protect againt meltdown, and that it worked. AMD said that the thermal diode worked. And showed it on a modified MB, which have no protection from the start.

    THG is making a big fuss, about a somewhat minor problem. And THG was too biased against AMD, I can only hope I was biased enough the other way ;)

    And what is up with this "We saved the hardware manufactors and you" theme in the 2nd article?
    Are they losing commercial revenue?

    --
    Carbon based humanoid in training.
    1. Re:No big deal by markmoss · · Score: 2

      Yes, it sounds like Siemens blamed the AMD chip when it was really a deficiency in their motherboard design. It ALSO sounds like AMD recommended motherboard circuits to support their chip that are not adequate if the heatsink falls off, therefore most or all mobos for the Athlon presently in production can smoke the CPU in this case, and that AMD's video used a modified mobo.

      In short, neither Siemens nor AMD was entirely truthful, and if you buy a complete system, you need to open the case and make sure everything is where it belongs before turning it on. That's good advice whether or you've got AMD or Intel. We techies already know that, but Dell, etc., are shipping a lot of computers to people who DON'T know it, and might not be able to check for things like this even if the computer mfgs sent along instructions...

      I don't know why THG didn't get AMD's input before publishing the smoking Athlon pictures. Maybe they didn't ask, maybe AMD didn't answer. But now AMD knows there is a slight problem, they should put the fast-acting shutdown circuit in their recommendations for the mobo mfgs, and quality mobos for Athlon will soon have it. And Dell, etc., will evaluate whether it costs more to require that on Athlon mobos, rather than occasionally having to replace a burned-up CPU and possibly the whole mobo.

  16. The original Article mentioned this. by vagnerr · · Score: 2, Informative

    Toms hardware originaly covered this. Whilst the majority of problems you will experience is a failed fan and therefore a slower temperature rise. The issue of whole heatsinks falling off is becoming more of an issue as CPU's get faster they get hotter, hotter means bigger headsink/fan systems. Bigger means *heavier*, Heavier means the little plasic bits that the sink is clipped to can break!

    --
    -- Vagnerr - (www.vagnerr.com) Never attribute to malice that which can be adequately explained by stupidity.
    1. Re:The original Article mentioned this. by Anonymous Coward · · Score: 0
      Motherboards also come with holes to you can bolt the heatsink onto the motherboard instead of the socket. If you have a 20lb heatsink installed, may I suggest that this is the place to put the heatsink?

      Also look at the size of the default P4 heatsink that bends the motherboard!

    2. Re:The original Article mentioned this. by Paul+Komarek · · Score: 2

      Thankfully, many motherboards for AMD cpus have the alternative heat sink mounting holes. More and more commodity heatsinks are enlarging their base to take advantage of these holes. It appears you need an 80mm square base in order to use the holes.

      -Paul Komarek

  17. More on amdzone. P4 by leuk_he · · Score: 4, Informative

    AMD zone also has an update on this story. The most interesting thing (to me) is that they have a 2nd video that show the P4 shuts down. With possible data loss like the modified XP tom was shown in munich.

    1. Re:More on amdzone. P4 by Quietust · · Score: 2, Informative

      That's an easy one; they disabled the P4's on-chip thermal protection (see this document, section 2.4). All P4 systems are required (see section 2.4.4) to enable it by default in the BIOS, but it can be disabled (in case you want to use your own heat management system using the on-die thermal diode mentioned in section 2.4.6).

      This probably should have been expected from AMD zone...

      --
      * Q
      P.S. If you don't get this note, let me know and I'll write you another.
    2. Re:More on amdzone. P4 by tlk+nnr · · Score: 1
      That's an easy one; they disabled the P4's on-chip thermal protection (see this document [intel.com], section 2.4).

      I doubt that.
      There are 2 levels of thermal protection in the P4:
      It automatically switches itself to 50% duty cycle if a certain temperature is reached.
      But: 50% duty cycle are still 30W power, far too much without a heatsink.
      The limit without a heatsink is around 10W, perhaps even less.

      But:
      The operating system can read the current temperature, too, and switch to a more aggressive throtteling. IIRC down to 12.5% duty cycle.
      Probably Tom tested with a board where the OS/BIOS/ACPI (I'm not 100% sure who does what) throtteled to 12.5%, and there was no auto shutdown without a heatsink.
      AMD has choosen a board without that 2nd throtteling limit. The CPU overheated and shutted itself down

  18. I still think it's not quite AMD's fault by Strepsil · · Score: 5, Insightful

    OK, I suppose I want to see AMD as the good guys here, since I love their products. Even so - I can see how things could spin a little more in their favour if you're inclined to be generous.

    Firstly, let me say that I belive that thermal protection integrated into the CPU, like to P4 has, would have been the best way to go - but then we'd all be complaining about how expensive the new Athlons are, wouldn't we? AMD give us lots of grunt for our dollars, and we can't expect them to pack every little feature into the CPU for the great prices they give us, any more than we can expect Apple to sell us an iPod for 50 bucks.

    Now, the original article at Tom's has the following interesting quote ...

    We rushed to the telephone to confer with Siemens. The engineers assured us that what we had seen was for real. The thermal diode of Palomino is unable to react quickly enough. Only 1 degree/s is what the thermal diode is able to handle.

    I pointed this out the other day, too. A Siemens Engineer was consulted. Excuse me? An AMD CPU just fried itself on a Siemens-made board, and they don't ask the CPU manufacturer why it happened - they ask the board manufacturer. That's not where I'd be directing my enquiries if I was doing the test.

    Now AMD prove that with a simple external board, everything shuts down and saves the CPU - just like we'd want to happen. To me, this suggests that the thermal diode has no problems reacting in time, and that maybe the board manufacturers screwed up or cut some corners when they were developing support for it.

    It's understandable, for the same reason AMD didn't pack the chip full of power management goodies. Keeping costs down on goods that are bought by very price-conscious buyers looking for maximum performance at the best price. They implemented support that was adequate for a fan failure, which is the most likely thing that'll happen in real life. They could well have decided that a simpler circuit was all that was necessary, since a heatsink isn't likely to fall off.

    Most likely we'll never know the full sotry. Everyone will blame everyone else, and in a year or so we'll forget all about it because the hardware will be obsolete. We'll have new problems. In the meantime, everyone has the message that they should be careful that they install their CPU cooling devices properly. AMD will recover from any negative press. Hell, Intel put out a bunch of CPUs that couldn't do Math at one point, and they survived. :)

    1. Re:I still think it's not quite AMD's fault by jhines · · Score: 1

      The problem I see is that AMD didn't make clear originally how to implement the on chip diode to make it work. The first designs were clearly not working the way people expected them to. Thus, AMD comes out with a new implementation, which does work, but will require a new rev of the motherboards.

    2. Re:I still think it's not quite AMD's fault by Milican · · Score: 2

      You are letting your obvious bias get in the way of what is going on. AMD should have some sort of internal thermal protection system to stop this. The P3s do, the P4s have the best implementation. Price is not a factor here either. There are many, many very rudimentary amplifier chips and power regulators have thermal protection built in and they cost less than a dollar. I'm not expecting a throttling design like the P4, but at least a freeze like the P3 would be nice.

      This isn't directed at you but I think its funny how a few months back everyone was bitching cuz the P4 would throttle back when hot.. hehe.. my how the times have changed. Guess, thats the difference between understanding and knee jerk reactions.

      JOhn

  19. Re:AMD should have released the spec to mobo maker by pacc · · Score: 0

    The specs haven't changed and was proved simple to implement so the motherboard manufacturers have no excuses.
    However, AMD still seems like the one to blame since they only implements the warning signal and have no "clock-throttling" or other mechanism to safely bring down the system. The MB manufacturers would still be able to refuse AMD's "solution" to just cut the power if they have concerns for any customer running a system a bit too hot.
    In the american way you can't serve coffe that's too hot, but it still has to be drinkable, so you have to produce a luke-warm somewhat-acceptable solution.

  20. So What They Are Saying... by Root+Down · · Score: 2, Insightful

    Let me get this straight - no, really. If I remove the apparatus that helps to cool something down, its temperature will go UP? Increased temperatures might cause something to melt?
    I really don't see the rocket science in all of this. Heat sinks are strapped down to your CPU by a firm metal clip for a reason - they are necessary to keep your CPU cool - and by 'cool' I mean 'functioning'. Run a current through a thin piece of metal and the metal heats up. Physics. Try it yourself with some thin copper wire and a 9V battery.
    Motherboards that are equipped to switch off when things get too hot would be great, but how many of you have had your heat sinks fall off? I am guessing a very small percentage - hardly worth the economic cost of equipping all motherboards with the sensor device. (Remember, that cost will just filter down to us anyway, so you might as well buy the device separately if you are worried.) If you're kicking your PC down the stairs twice a day, it might be worth investing in a little protection, but chances are you've got other worries by that point.

    1. Re:So What They Are Saying... by Anonymous Coward · · Score: 0

      One of the problems is that no one really knows if a heatsink is good enough. Dissipation of heat is key here, and a heatsink without a fan just doesn't dissipate as much as one with a fan. But no one has done enough tests. And that's part of the problem. If AMD had done the tests in the first place, they would've known and responded to THG quickly and made THG look bad.

      Speaking of economics... do you remember the apple power books that could catch on fire? Do you remember when Best Buy pulled the product? How about the intel F00F bug? Or when the Pentium couldn't do math quite right? Product failure will be remembered by your customers, so it makes sense to do the engineering right the first time.

  21. Sounds like Tom was RIGHT -Again by N8F8 · · Score: 1

    Tom's site has to be the single best example of independent oversight via the web. One more example of the internet showing its shregnth of fighting corporate ass-covering FUD. It's just amazing what started as a one man web project can do to get the truth out. Last I heard, Tom really isn't a doctor, but he sure has earned the respect of netizens and corporations alike.

    --
    "God fights on the side with the best artillery." - Napoleon, Marshal of France - speaking truth to power
  22. Why both are correct. by Chas · · Score: 5, Insightful

    Tom's shows what happens if you use any Athlon
    with any currently available motherboard.

    While it's correct, it's like griping about no RDRAM support on an Athlon board. The feature isn't supported by the motherboard yet. End of story.

    The AMD video shows what happens when you use an Athlon with a thermistor in motherboard that has the Power Now thermistor support..

    And while it's also correct, it's basically vaporware until such a board debuts.

    --


    Chas - The one, the only.
    THANK GOD!!!
    1. Re:Why both are correct. by WaXHeLL · · Score: 1

      You can't really blame every Athlon mobo out there just becuase they didn't know about this feature 2 years ago when it didn't exist. That's just like saying that I want to run a p3 in a p2 board, it might work, but then it might not. hell, lets see if a p3 in an old outdated motherboard still has thermal control and move on from there (if you really want to compare technology vs outdated mobos, but who cares?)

      --
      The troll with karma.
  23. Exactly! by haggar · · Score: 1

    Mod up parent.

    This is exactly the reason I feel much more comfortable using an Athlon, than I was right after the original, alarming Tom's article.

    --
    Sigged!
  24. Toms Hardware - Sentionalistic journalism! by zensonic · · Score: 2

    Toms stated:

    "In conclusion: as a result of our findings in the Hot Spot video AMD decided to consider finding a solution to protect its CPUs from overheating and the company wants to bring it to the market"

    , but the fact is that the Athlon XP have had a thermal diode from the beginning (http://www.amd.com/us-en/assets/content_type/whit e_papers_and_tech_docs/24309.pdf). The fact that most MB manufactures doesn't use the diode might tell something about the likelihood of the cpufan falling off!!

    --
    Thomas S. Iversen
    1. Re:Toms Hardware - Sentionalistic journalism! by markmoss · · Score: 2

      I've seen 3 or 4 fans fall off, always when the computer was shipped. That's out of hundreds of computers. It's not a real big problem, but it's certainly a problem. Most mobos nowadays don't go to hobbyists or techies that build their own boxen, they go to corporate desktops or naive home users that are NOT GOING TO OPEN THE BOX BEFORE PLUGGING IT IN. So if their heatsink/fan fell off, the Athlon will melt down.

      The fact that most MB manufactures doesn't use the diode might tell something about the likelihood of the cpufan falling off!! The mobo in THG's article did use the diode -- just not with a circuit that would react instantly. With a dead fan it would run for several minutes, then shut down; with no heatsink, the CPU melted before the mobo reacted. Apparently all unmodified mobos are the same, which leads me to think that AMD recommended the too-slow circuitry.

      I'm still wondering why THG didn't get AMD's response before posting their original article, but it does look like they've persuaded AMD to recommend some changes in future mobos...

  25. Underclocking to the rescue? by Anonymous+Bullard · · Score: 4, Interesting

    While I've followed the Athlon performance discussions with no little amount of awe, I've been frustrated by the heat issues and the related power consumption. Due to reasons beyond my control, heat, relatively speaking, is an environmental issue where I work. Humongous HFC's aren't the ideal solution to this problem IMO.

    Recently I've started pondering whether it would be possible to take one of the newer Palominos (eXPee+ series Athlon) and underclock it (e.g. from 1,333Mhz to 1Ghz or even lower) via the multiplier and voltage while keeping the external bus speeds (which aren't part of the heat problem) intact or even slightly overclocked.

    Has anyone studied the underclocking opportunities of Palominos with the latest mainboards? Waiting for the move to a 13 micron silicon-on-insulator process is starting to get on my nerves. ;-) VIA's latest C3 (800Mhz) looks technically "cool" but it understandably lacks DDR support and tick-for-tick its performance still sucks compared to the K7 designs by AMD.

    Also, does anyone know if the upcoming "finer" Athlons will be compatible with the mainboards on sale today?

    Or should I just give up on AMD and go for a P4 when the DDR-boards become available?

    --

    Should invading one's peaceful neighbours be opposed, or rewarded with trade deals?

    1. Re:Underclocking to the rescue? by Anonymous Coward · · Score: 0

      My guesstimate for a Palomino @ 0.8 GHz is around 35-38W (see http://users.erols.com/chare/elec.htm).

      Still not really cold, but should be inaudible with a semi decent 8 cm HSF.

      Never investigated this in "real life" though. Where's the catch a part from having to mess around with the L1 bridges?

    2. Re:Underclocking to the rescue? by RainbowSix · · Score: 3, Offtopic

      The XPs have the problem that their L1 bridges (which are the ones controlling the multiplier lock) are not only cut but have small troughs between them where they are cut. I will assume that the Palominos have the same problem, otherwise it would be a trivial pencil trick to unlock.

      1. Clean out the troughs. They have scorch marks
      2. Use tape to cover the bridges, but expose the troughs, and fill them with some glue of sorts, then sand them down level
      3. Use pencil trick or conductive ink.
      4. Change multiplier as you like.

      If you use one of the VIA boards (not sure about the DDR ones, but the SDR for sure) you can run the CPU at 200mhz bus, down from 266, but then bump the memory bus back up to where you want it since they are seperate.

      There are several guides online on how to do this. A quick search should yield several.

      --
      --------
      It's OK to be social, just don't tell anyone about it.
    3. Re:Underclocking to the rescue? by Anonymous Coward · · Score: 0

      Heat issues? Don't like lots of noisy fans? I didn't like all the noise either (although my heat issues were nonexistent), so I opted for watercooling. Now before you think this is some kook type of setup that I cobbled together with spare pipes and an aquarium pump, stick with me here.

      I am a 3D graphics professional by trade and I've got a dual Palomino for my primary development box. I've also got 2 more dual AMD's and 6 single AMD's in a render farm. The room was way too noisy for me to work in, but then I heard from Kyle at [H]ardOCP about www.koolance.com, where they make turnkey watercooling cases that are very professional and require no technical expertise to use.

      I've got 7 of these cases right now and I wouldn't trade them for anything. My processor temps on my dual Athlon 1800+ MP are running around 97F (that's about 36C for you Celsius fans out there) and I can't even tell the machines are on except for the lights on the front. The hard drives make more noise than anything else. My single AMD machines (mostly 1.33 T-birds, but one 1800+ XP) run around 90F, and this is with 70F ambient air temps.

      And what about thermal protection? I don't need AMD's diode or motherboard support, because the Koolance case monitors the water temp in the water block. If it goes over 50C the system will automatically power down, and 50C is well within the tolerances of the system. There are no fans to fail except the PS, and all tubing comes pre-crimped and pressure tested for no leaks. I found it EASIER to put it together compared to clamping down some massive copper heatsinks and howling 7000RPM fans. And the waterblocks can't fall off .

      I'm not a Koolance employee or anything, but I swear by these cases. I got mine from www.overclock-watercool.com. Chip was very helpful, although the cases were backordered nearly two months. Sure, they were a little more expensive (US$259) but when you consider you don't have to buy a 50$ HSF combo, and you get a VERY nice case, it's worth it.

  26. single best example by Anonymous Coward · · Score: 1, Informative

    Yeah, that explains all the Pentium 4 ads that were on his page when he did the original article.

  27. You are my hero by N8F8 · · Score: 1

    I hope you didn't spend too much time working on that reply. A simple word replace would do quite well.

    --
    "God fights on the side with the best artillery." - Napoleon, Marshal of France - speaking truth to power
  28. Backpeddling by Tinfoil · · Score: 0, Troll

    Tom has long been batting for AMD, and now that Intel has a better product he switched sides. The video of the smoking chip is hype. It didn't show many people at all anything they didn't already know. We all knew that AMD ran hot, and we all know that if your cpu fan starts growling that you need to replace it. All I want to know is whether this was a stunt to get even MORE traffic or to get Intel to send him more shirts and coffee cups.. Long live ars and [H]

    1. Re:Backpeddling by Jim+Norton · · Score: 1
      Tom has long been batting for AMD, and now that Intel has a better product he switched sides. The video of the smoking chip is hype. It didn't show many people at all anything they didn't already know. We all knew that AMD ran hot, and we all know that if your cpu fan starts growling that you need to replace it. All I want to know is whether this was a stunt to get even MORE traffic or to get Intel to send him more shirts and coffee cups.. Long live ars and [H]

      Have you even read Toms for the past month? Read his article on the AthlonXP CPU's ... read his articles on the Tualatin and the P4 2 GHz ... all of these are in the span of 3 months. Yeah, Tom changes sides whenever AMD and Intel one-up each other, huh?(sarcasm) It would be nice if you had actual evidence to back up these baseless claims of yours.

      --
      -- Jim
    2. Re:Backpeddling by Liquid(TJ) · · Score: 1

      Not to mention that if Intel did come out with a better product, I would EXPECT him to switch sides.

      Tom was an Intel freak back in the old days. His opinion was basically "If you want performance, buy a Pentium MMX. AMD's chips are nice, but not nice enough." When AMD got the Athlons out, he started recommending them. If Intel comes out with something that beats the Athlon, then I would hope he'd recommend Intel again.

      Tom continues to to promote AMD because he thinks that they're better than the P4 (and I agree). Now a days the reasons are a little more complex though.

      In the previous two generations of PC hardware, things were a lot simpler. Back when all CPU's were socket 7, Intel chipsets were vastly, vastly superior to the competition, and there was really no reason to use anything else, ever. Intel's CPU's didn't have a specific relibiliy advantage, but they were always a year ahead of AMD in the speed department. Then came Socket 1 vs Super 7. Intel's P2's wern't that far ahead of the K6-2, but the BX chipset was amazing, and it was worth getting a celery or P2 to use it.

      Nowadays, there is no BX. IMO every chipset sucks now (I'm still using a BX myself, currently with a celery 850). Intel chipsets cripple themselves with rambus, and the competition is only in the last six months or so really reaching Intel Quality. Again IMO, an ideal situation would be an Athlon in an i815, but of course that's not possible.

      If the nForce turns out to be all that and a bag of chips, we'll finally get some homogeny back. But for now we have a bunch of CPU's with no clear leader until you look at price, and a slew of chipsets that frankly make me want to cry.

    3. Re:Backpeddling by Jim+Norton · · Score: 1

      I don't see that as 'taking sides', however. As a hardware reviewer he has a responsibility to recommend what he sees is a better solution for his readers. He is doing this as an impartial reviewer, not as some closed-minded fanboy. I know he has been accused of this many times on these boards and I have yet to see any real evidence presented by anyone who makes this claim.

      --
      -- Jim
  29. SiS and ALi don't produce quality anything. by glrotate · · Score: 1

    Their whole point is to be cheap crap. nVidia doesn't even have a product out yet, and when they do it will be version 1.0, so don't even start talking about quality, stability and reliability.

    You made the original posters point for him, one should be wary of AMD systems because of their lack of quality motheroards.

    1. Re:SiS and ALi don't produce quality anything. by CTho9305 · · Score: 0

      Your information is old. SiS used to be low quality, but their recent SiS735 socketA chipset is one of the fastest available. When using motherboards based on the sis735 with onboard sound/NIC, it is easy to build a FAST and CHEAP and STABLE system. I can confirm this because my room-mate has one. It doesn't crash (winXP). It is fast. It was cheap.

      I just helped a kid put together a $450 system based on the 735, and it performs very well too.

    2. Re:SiS and ALi don't produce quality anything. by Anonymous Coward · · Score: 0
      I just bought an SiS 735 board (EPS K7S5A), and I would like to note that it is crap. The error messages are wrong, very little is configurable (particularly not in firmware like ABit), and several jumpers are incorrectly sized. Worst of it are unpredictable incompatibilities -- if I use a PCI video card rather than AGP, then the K7S5A doesn't recognize the SDRAM (if I use AGP, the SDRAM is fine).

      It's an ambitious design, and they'll probably make some very impressive chips/boards a couple revs down the line, but this generation is shit.

    3. Re:SiS and ALi don't produce quality anything. by Anonymous Coward · · Score: 0

      It's all about trackrecord, baby. Intel had one gaffe (i820) in recent memory, and everyone got their money back or their RAM replaced. Consequentally, you can go buy an Intel board with hope that it will be stable.

      AMD-oriented boards have been one flop after another, including many of the well "reviewed" boards that were too unstable for regular production use. And no, I don't trust some messageboard 'expert' who only runs Quake on 98SE and buys a new mobo once a month.

      In short, when SiS/VIA/Whoever have had quality boards out for more than a year, then I'll bother looking at them. Until then, I'd rather eat it on the RAMBUS and buy Intel.

  30. This is stupid. by thetechweenie · · Score: 1

    I just finished my first week with my AMD 1.4 TBird. I've had to make a lot of changes to the system, as I was having heat issues. I rely on sites like THW and AnAndTech, but now I'm confused. I read that story THW did, and I downloaded the "AMD" video. Why is it so freakin hard to find out the truth about something?

    --


    Um, this is my sig.
  31. Are you serious? by ergo98 · · Score: 1

    Tom's site is known to be a "take a stand" site where Tom and crew are looking to piss on whatever company didn't send them a reviewer sample quickly enough (how many times has a bad review started with "We barely have time just because they just sent us the board. All the other sites got theirs last week. Wahhh! Wahhhh! RESPECT MY AUTHORITY: I AM THE TOM!"), or because someone didn't return their phone call, etc. They're like some sad gang of retaliation experts looking for an axe to grind. It's like the National Enquirer of hardware sites.

    1. Re:Are you serious? by Anonymous Coward · · Score: 0

      Yeah, call me crazy, but I like unbiased opinions in my tech reviews, not the emotion-filled crap Tom's spews. ;)

  32. how could they keep on playing by shivan · · Score: 1

    dont they keep on playing (Q3) for several more minutes after they shut down the cooling mechanism in the alledged AMD video ??

    If the power is cut off abruptly, it makes no sense, the new AMD modified board detects the extra heat and shuts of the power, and according to THG the processor would fry withing seconds, so how did they play for several more minutes ???

    1. Re:how could they keep on playing by CTho9305 · · Score: 0

      In the new video, removal of the HEATSINK resulted in a nearly instant hard shutdown. Removal of the fan allowed them to play for 9 minutes using only the cooling provided by the heatsink.

  33. Well... so what? by Anonymous Coward · · Score: 0

    What exactly was the point of this 'research'. It sounds like THG just wanted to burn and break stuff, then cover up for it by making it research. What are the plausible REASONS for doing this -- sure, your heatsink MIGHT fall off during normal computer operations...

    I think this is just idiotic. It's like seeing which painting in a museum has the best flame retardance built in. It's not something that has any real impact.

    Frankly I don't plan on running anything heat-sink-less for a long time, so who cares?!

    1. Re:Well... so what? by Armin+Herbert · · Score: 1

      As you've probably seen in the video (and no, it isn't a fake, this issue has also been reported by german computer mags), when removing the cooler the cpu's core _melts_. At a temperature noone would expect anything else.

      When your cooler suddenly stops cooling, this will force you to buy a new cpu, and probably also a new mainboard. Even if the computer is stopped after 2 or 3 seconds.

      And the problem is - you can't build in two coolers. Modern servers have multiple power supplies, voltage regulators etc pp. But when your cooler stops, just for 4 or 5 seconds, you can throw away your cpu and mainboard. And that's not cheap if it's a multiprocessor board. Hope you have a good guarantee arrangement.

  34. Often enough by Tridus · · Score: 3, Insightful

    "Yes, existing Athlon owners are at a SLIGHT risk of failure if their heatsinks fall off (I'd love to see REAL stats on how often THAT happens)"

    This happens a lot with computers that are shipped (eg from Dell, etc). Thats probably one of the reasons why Dell doesn't do AMD, replacing all the chips that get fried by a heatsink coming off in shipping would be a lot more expensive.

    (and I've had this happen to me before actually, although it was with a P3, which of course didn't fry because Intel put some thought into the design)

    --
    -- "So they told me that using the download page to download something was not something they anticipated." - Bill Gates
    1. Re:Often enough by starman97 · · Score: 1

      If the heatsink has fallen off in shipping, you can bet ther is going to be a lot of other damage to the rest of the PC. A 1 lb chunk of metal with sharp corners bouncing around inside a PC case is going to tear up the boards, cutting traces and breaking components. I've seen several machines, Intel and AMD that this has happened to, total loss, call the shipper and file a claim..

      --
      Starman97@Gmail.com (bring it on spammers)
    2. Re:Often enough by Paul+Komarek · · Score: 2

      "Thats probably one of the reasons why Dell doesn't do AMD"

      I don't believe this at all. Lots of manufacturers ship AMD, and there's never been a big noise about heat sinks falling off. There's been lots of noise about an article that discusses what happens when a heat sink falls off, but that's it.

      Dell doesn't ship AMD cpus because they've got a cushy deal with Intel on pricing, and a long-standing relationship with Intel that makes them comfortable single-sourcing cpus. They might also like it that Intel makes motherboards, and can tests their cpus against their chipsets. Of course, Intel proved over the last year that this isn't really an advantage, because their chipset divinsion seems to have taken their eye off the ball.

      -Paul Komarek

    3. Re:Often enough by Anonymous Coward · · Score: 0

      One of the things privately cited when Gateway dropped AMD was a much higher DOA rate. Could be because of fans knocked off in shipping, could be because their AMD boxes were cheap lowend crap.

    4. Re:Often enough by Anonymous Coward · · Score: 0

      no the reason why they stoped shipping amd was because intel gave them a deal by only buying from them. All of gateways motherboards are made by intel and intel can put the cpu and motherboard together for them. which saves them money. while there AMD line they purchased the chips and then purchased the motherboard and had to assemble that piece. Might not sound like a whole lot to do but in the end it does save money.

  35. What did you see on the video? by leuk_he · · Score: 1

    What i did see on the P4 video:

    -It first slowed down.
    --> This indicates some thermal protection is available. Or what part of the thermal protections are you reffering?
    -It shuts down after some time .
    --> you did expect a cloud like tom's AMD procs?

    And according to the intel link you posted this is exactly what should happen. Seems like tomsh P4 did not run hot enough (135C) to completely shutdown.

  36. Understanding the 'facts'.... by Anonymous Coward · · Score: 0

    Now of course you have to assume they are telling the truth....

    Basically, these experiments show different things.

    1) Tom's Hardware pulls the heatsink right off, AMD chip smokes in seconds. He uses a standard motherboard available today.

    2) AMD uses MODIFIED motherboard. They take the heat sink OFF, it turns off in seconds. They turn the fan off, it runs for a while then turns off.

    So the experiment shows in both cases that the AMD chip can not function for more than a second IF (hehe) the heat sink is not on at all. Just that the AMD modified board is smart enough to turn off.

    Had THW been willing to burn another chip he could probably show that when the fan turns off it runs for a while, and (i assume this would happen from what i read how the thermal diode functions) the system would probably give you the chance to turn off your machine with a warning before it smokes.

    In either case I think if you were away from your computer your hardware is blown. For those who sleep/work with their home PCs on this is an issue, though minor because it is a rarity. THW shows it and AMD creates a solution for those concerned.

    I think from a consumer standpoint, having the option to buy a board with protection as to saving probably 10 dollars on another that doesn't at least allows people the option.

  37. Response time of thermal diode is less than 1ms by De+Lemming · · Score: 3, Informative

    On Ace's Hardware, this subject is discussed thoroughly the last days. An interesting article can be found here. Some thoughts from this article:
    - the component needed for proper protection of the cpu costs $0.85 (in quantities of 1K).
    - "Obviously, Siemens used an external temperature probe and tried to pass it off as using the internal diode."
    - The reaction time of the thermal diode is certainly not 1 degree/second: "At our worst case rise of 300C/sec, that translates to a response time of less than 1ms. No way would this result in a fried CPU if power off is immediate upon the signal occurring."

    For a matter of fact, an engineer told a friend of mine it would be very difficult, if not impossible, to develop a thermal diode with such characteristics (1 degree/sec response time).

    You can find the main thread of this article here.

    1. Re:Response time of thermal diode is less than 1ms by Anonymous Coward · · Score: 0

      The original Siemens implementation was probably in the bios software, set with an optimum polling interval of one sample/second.
      In any case:
      AMD never said anything about a swich off mechanism being built in their new XP/MP processorline. They said the cpu has an onboard thermal diode. Ofcourse, how the motherboardmanufacturers use it is up to them. My guess is that if you can design a complete motherboard you wouldn't have any problem implementing a decent safeguard like the one demonstrated in the AMD video, and they wouldn't need AMD to explain how to build one either. Apparently the added mobo cost for redesigning, the unlikelihood of a cpu just "dropping off during use" & the added cost made them decide not to implement the protection feature yet(possibly they are waiting to accumulate enough board issues to economically warrant a board redesign). Older boards nearing EOL cycle will probably never get the refit, but I would expect to see it on newer boards. Fan faillure should be intercepted by bios thermalsoftware (since temps won't rise as quickly), but its response is probably too slow to shutdown upon complete removal of the fan.

      I think a much higher % of fried cpu's is due to bad heatsink installation or use of improper heatsinks&materials. Nonetheless AMD provides very helpful installation guides & a list of tested heatsinks on their website!

      Btw.: You can also fry a Intel P4 if you short the wrong jumpers or connectors... There must be many ways to kill a cpu. I wonder why they just didn't drop a sledge on the cpu? I guess the Intel cpu's wouldn't survive that either...

      THG's video's may inform us about a problem, but it's the way they are doing it that bothers me most. They don't even credit the musician that did the music. Even when there clearly is an interest for the music, they make it appear as if it is theirs... (it's an old Amiga . mod tracker tune - which I'm sure some of you will know)

      I wouldn't be surprised if THG ever gets in legal problems over issues like this. First they slander AMD, secondly they violate copyright??? Or DID they ask the author of the soundtrack for his written permission? Doubtful...

      Mr. Voelkel needs to review journalism ethics. His review his lacking tact & neutrality. I'm pretty sure if he pulled the same stint with Intel, he probably would have a cease & desist letter in his mailbox by now...

    2. Re:Response time of thermal diode is less than 1ms by Trepalium · · Score: 1
      I wouldn't be surprised if THG ever gets in legal problems over issues like this. First they slander AMD, secondly they violate copyright??? Or DID they ask the author of the soundtrack for his written permission? Doubtful...

      Mr. Voelkel needs to review journalism ethics. His review his lacking tact & neutrality. I'm pretty sure if he pulled the same stint with Intel, he probably would have a cease & desist letter in his mailbox by now...

      Why is it everytime that Tom's Hardware Guide comes up with something praising a feature of Intel, and showing a weakness of AMD's line, he's the big devil, and in leagues with Intel trying to destroy AMD, yet time and time again, his benchmarks prove that AMDs are much faster than Intels. People bring up the advertising that Intel did on the site, and neglect to mention that he had AMD advertisements on there at one point in the past. People complain about the fact they talked to Siemens when the CPU failed instead of AMD. No one ever bothers to think that Siemens might actually have a support department that would be much easier to contact than AMD.

      Please, take things with a grain of salt. They're trying to report the news, and you'll have to excuse them if they're not omnipotent, and able to see all possible omissions. When this new video came out, THG got turned into the devil spreading FUD for Intel, and no one ever really bothered to find out if they were using different boards (for the Athlons, they definately were), or the differences in testing. This much, however, is certain. The Intel chips have hard-wired thermal protection in them -- if they get too hot, they turn themselves off, whereas AMD does not, and has to rely on external hardware devices to do the job.

      --
      I used up all my sick days, so I'm calling in dead.
  38. Needed: One Thermal Protection Adapter Board. by fmaxwell · · Score: 2

    If there is any company out there with even an ounce of marketing savvy, they will create an adapter board that contains the thermal protection circuit. It will plug into any motherboard's CPU socket and the Athlon XP/MP will plug into it. If they want to add more pizazz to it, they can add an alarm beeper, LEDs, or a temperature readout.

    Think of the number of potential customers! There's a huge market of upgraders out there -- people with existing boards into which they'd like to plug an Athlon XP. Then there are server guys who have so many systems that failures are statistically guaranteed. With this device, they'd just have to replace a fan/heatsink. Without it, they've got to install a whole new CPU.

  39. Whats the point? by gukin · · Score: 1

    I just got an athlon 1.4 GHz and the freaking heat sink is the size of a softball and the CPU fan makes more noise than a Pratt & Whitney JT-8D jet engine. I'd KNOW when the fan stopped blowing.

  40. VIA Quirks by GMFTatsujin · · Score: 1

    I've been purchasing AMDs ever since I breached the 200MHz barrier. I absolutely love them, but yes, there are quirks in the chipsets you have to be aware of. Especially the VIA chipsets - yuck.

    Imagine my surprise when I had to purchase a new sound card because of conflicts with the video card, which only existed in VIA systems! Installing that 4-in-1 IRQ routing driver crap is no fun either. Also, I've had to rebuild my system a couple of times because the motherboard resources unexpectedly shift assignments on Windows somewhere, and cause IRQ conflicts all over the place. On jumperless PnP systems no less.

    It's a lot like balancing an elephant on the head of a pin. On the other hand, when everything is worked out and in place, the system works great, and I see the improvements in internal streamlined archetecture win out over the GHTz mythos. The problem of stability then shifts over to the OS, and as another poster already mentioned, Windows seems to happily and flawlessly execute the Random Crash Instruction Set in any hardware environment.

    AMD is for people who have a passing interest in mucking about with hardware, and as far as I remember, they've never denied that fact. In fact, you almost have to be a hardware monkey to use AMD, since Intel in overwhelmingly favored by the Big Names That Build Computers. The benefits of being a hardware monkey are worth it, and, speaking just for myself, I've learned a lot. I feel much more comfortable buying parts to make and upgrade my own machine than I do trying to figure out what's Dell or Gateway decided to put in their systems this week. Plus, I've got 24-hour tech support, right inside my head. :)

    Tatsujin

  41. another experiment. by lophophore · · Score: 5, Funny
    When I removed all 20 lug nuts from my car, I could only drive it for about 1 seconds before the wheels fell off. The brake discs got smashed on the pavement, the road got scraped up, and worst of all, I spilled my margarita!

    The car is clearly defective since the wheels fell off when I removed the lug nuts.

    And what's worse is that my drink tasted awful when I slurped it out of the carpet.

    --
    there are 3 kinds of people:
    * those who can count
    * those who can't
    1. Re:another experiment. by WillSeattle · · Score: 1

      When I removed all 20 lug nuts from my car, I could only drive it for about 1 seconds before the wheels fell off.

      Yeah, well, when I unbolted my steering wheel from my car while driving at 120 mph, I lost control of my car and it made a flaming wreck. They should warn you not to do that.

      Has anyone considered placing a warning on the outside of computers with WinXP, saying something like this:

      "Warning: taking apart a computer can make you die. If you're not a real geek, which you can't be cause you use XP, don't do it - get a real geek with proper tools to help you."

      Probably not.

      And thus the overheated CPU due to removal of heat sink is in this category. You should never be messing with this in the first place. If you don't know what you're doing, you could kill yourself from capacitor discharge, disconnect the heat sink, and probably short out your machine from touching a loose hot wire to the wrong location.

      Geeks don't let non-geeks mess inside their computers without supervision. Ever.

      --
      --- Will in Seattle - What are you doing to fight the War?
    2. Re:another experiment. by Louie-the-geek · · Score: 1

      Yeh, but how bought by some freak of nature, the 20 bolts did come off your car, the Intel car
      would not let you roll for more than an inch,
      thus, your tires are still on the car, saving your breaks, not scratching the pavement and most importantly saving the alcohol abuse.

  42. Re:Needed: One Thermal Protection Adapter Board. by b1t+r0t · · Score: 2

    Small problem: how are you going to get the heat sink to fit with an adapter board between the CPU and the socket? I think you could actually increase the chance of frying your CPU because you'd have to have a more complicated (and therefore more failure-prone) heat sink mounting mechanism.

    --

    --
    "Open source is good." - Steve Jobs
    "Open source is evil." - Microsoft
  43. I fried one by JasonVergo · · Score: 1

    While, I was setting up my dual Athlon system. I wanted to test system with just one processor in it. So, I took the fan off and forgot to remove the processor. The processor fried in under 2 seconds. It was my dumb mistake so instead of returning the processor, I bought a new one.

    After this recent news, maybe it wasn't my fault. Who's responsible? Am I for making such a dumb mistake or AMD for not providing good thermal protection?

    1. Re:I fried one by TheLink · · Score: 1

      It's mostly your fault. Especially if you know that the cpu will burn without a heat sink. It was common knowledge that AMD CPUs burn without heatsinks or incorrectly mounted ones way before these videos came out, and AFAIK AMD didn't say their CPUs won't burn if the heatsinks fall off.

      Of course it'll be nice to have thermal protection, but a lot of people on Slashdot were grumbling about the P4's underclocking when they heard about it. Doh.

      Cheerio,
      Link.

      --
  44. But the Intel chips..... by Anonymous Coward · · Score: 0

    were just fine.

    I know you hate it. But, face facts, the "evil, slow, overpriced, hated" Intel chip works better.

    I just don't understand why anybody would buy those crappy Intel chips.

  45. AMD And THG update by aiwaf · · Score: 1

    Am in the process of building an AMD 1.4 (spaceheater) box and will use a Swiftech 462 heatsink that bolts to the mobo. Which should pretty well eliminate the possibility of it falling off!

    In light of the THG article, I may even replace the cpu fan frequently.

    And then I will cease to worry about it

    AMD works for me, and the price is right.

  46. It's actually WORSE if the fan fails. by esses · · Score: 1, Informative

    A dead fan will trap heat in the space between heatsink fans and effectively turn the heatsink into a heater. It will heat up your chip.

    This is actually a specific point of failure that notebook manufacturers try to avoid. Rather than placing a fan ontop of a heatsink, they try to induce airflow across a heatsink. Thus if it fails, at least you aren't heating up your part, you just aren't providing much airflow.

    1. Re:It's actually WORSE if the fan fails. by Trepalium · · Score: 1
      A dead fan will trap heat in the space between heatsink fans and effectively turn the heatsink into a heater. It will heat up your chip.

      Not exactly. There should still be a power supply fan, and some air circulation in the case. The CPU fan dying can cause many nasty problems (not the least of which is a seized fan generates heat), but it's still not worse than the heatsink/fan being removed.
      --
      I used up all my sick days, so I'm calling in dead.
    2. Re:It's actually WORSE if the fan fails. by ga53n · · Score: 1

      I onlx have a Duron 600 system but there is no fan on the heatsink and the powersupplyfan ist one of the very slow low noise fans so my system is almost deadquiet. I would be interested in some reviews of just the heatsinks without any fans, so I could check for the preformance of the heatsink by itself so I would be enabled to build a more powerfull lownoise system in the future.

      the point is I want an heatsinkreview and no fanrieview, thanks.

      --
      It is not possible to use technology to solve social problems
  47. Re:Needed: One Thermal Protection Adapter Board. by fmaxwell · · Score: 2

    The socket for the CPU, whether on the adapter board or on the mainboard, will still have tabs for mounting a heatsink. The adapter could even, itself, be attached to the mainboard via the mainboard socket tabs.

    Look at the design of PGA-to-slot adapters made to allow use of Socket 370 CPUs in mainboards designed for Slot 1 CPUs. You mounted the CPU on the board, the heatsink on the CPU, and the board in the slot. Worked fine. Look at the products to adapt CPUs from one family to another. These support voltage regulation and the use of a heatsink. (They are a stupid waste of money in almost all consumer PCs, but they point out the mechanical viability of such a solution.)

    In fact, this would be a particularly easy one as there would need to be no significant offset between the two sockets. You only need to connect to four pins (3.3v, gnd, 2-pin thermal diode). The "output" could be a jumper to the two-pin power switch connector the motherboard. Problem solved.

  48. Re:AMD should have released the spec to mobo maker by Cadderly · · Score: 1

    hmm, well it IS in the data sheet: http://www.amd.com/us-en/assets/content_type/white _papers_and_tech_docs/24309.pdf I also design PCBs for a job and when I use a chip, I check the datasheet first... Page 35!

  49. Re:Good Work Tom's...NOT by Cadderly · · Score: 1

    I just want to say that the Thermal diode info was on the AMD site from BEFORE they sold any palominos... now it is just as if Tom has reinvented the wheel... If a mobo manufacturer does not read the datasheet (see the link a few messages up) of the chip they are designing for.... my god... and now AMD has to point the obvious out AGAIN...

  50. In the day of the 440BX and PIII non CUmine, Yes by orionpi · · Score: 1

    I'm still running 2 dual PIIs, they are great. But Intel missmarkets there RAM speed, PC3200 @ 4 bits wide bus I belive. vs. PC133 @ 64 bits wide (on my Asus A7Pro) 12800 vs. 8512 for non DDR. Hmm which is faster now? After all the trouble I had supporting i810's and i815's I'll never get a i8xx chipset with the possable execption of the i840. The KT133 and my XP1500 work fine together @1Ghz. Intel has shot them selves in the foot with there new hub arch. The THG video showed that P4's are great, small form factor and throttelling, for a Palm.

  51. Just as it should be by gotan · · Score: 3, Interesting

    I read the first article and was quite impressed by the P4's performance of just going on at a slower clockrate. I also found it quite informative, that an Athlon might not only fry itself, but also the motherboard or even start a fire. The point is quite valid, that the heatsink might fall off during transport (although i suppose one would hear the loose heatsink rattling in the case) and will take a little more care with present CPU/Mobo combinations.

    Let's not forget, that the throttling technique got some critique when it became known, mainly because the user wouldn't know about it, and it seemed a cheap way for intel to resolve heat problems with the P4. Toms article showed, that the throttling is quite a good feature to have (it would be even better, if there was a way of notifying the user without counting clockticks). So the first thing i thought after reading Toms first article was: "will AMD something similar, and when?". Now the followup shows, that AMD is aware of the problem, and is willing to spend some effort to offer solutions.

    While the Motherboard-solution is more like a quick hack useful enough for present boards and AMD-CPUs, i expect something built into the CPU next time (at least a sudden shutdown should be possible, altering clockspeed at runtime might be a different story, and probably takes some haggling about patented technology with intel).

    In conclusion i think things are as they should be: the test has made AMD aware of the fact, that protecting the CPU from overheating is a feature customers want, and they set to work on it and offered a quick solution after a few weeks. Noone tried to ban the story from toms site and people actually got together and talked about the problem without shifting responsibility around.

    I still think the Athlon has the better bang for the buck, but i won't mind shelling out a little more money for a mobo with overheat protection.

    --
    "By the way if anyone here is in advertising or marketing... kill yourself." -- Bill Hicks
  52. Big whoop for THG & AMD by rlaskey · · Score: 1

    All I've got to say is I tip my hat to both THG and AMD. THG for running the tests and showing the truth, and AMD for actually listening. Neither one of them seemd to have go into a media tissy over this which is one hell of a change after hearing about the likes of Microsoft And Intel. In case any AMD peoples are reading this post, I am even more firm than I was yesterday about how great AMD chips are, and that everyone and their mothers should buy an AMD, and say to hell with Intel on the desktop. Intel costs nearly 3 times as much, and it's performance often times is just a "bit" ahead of AMD or a "bit" behind. Which doesn't justify the extra 400 bucks to spend on a CPU. This CPU meltdown thing was the only thing so far that has waivered my opinions of AMD Athlons, but even with this critical problem, considering the price I bought the CPU for, even if mine eventually does fry, I'm sure not going to have to cry about it. Intel is for those that run x86 mission-critical servers, and those not in the know. AMD is for those hardcore l33t gamorz in the know. Anyway just blowing smoke now. GOOD JOB THG & AMD!!!

  53. The solution is unecessarily complex by im@peacewithouta.gov · · Score: 1

    Since this whole incident is over the unlikely event that the heatsink falls off the chip, why not have a jumper on the motherboard tethered to the heatsink? That way when the heatsink falls, the jumper pops off, and the mobo responds.

    I first thought the mobo could also set off an alarm but then figured the loud thunk and subsequent cracking produced by a 5 lb heatsink crashing and knocking out the PCI cards beneath it would bring enough attention the the problem. That and the screen suddenly going out as the video card gets annihilated by the falling behemoth.

    "Mechanical problems demand mechanical solutions." - my mechanic bitching about modern cars

  54. Responsible journalism? What about 75GXP? by Anonymous Coward · · Score: 0

    "In the interests of responsible journalism, the gang over at Tom's Hardware has developed this article..." Responsible journalism at Tom's Hardware Guide? A web site that makes its fortunes writing about hardware, such as motherboards, processors, hard drives... yet totally ignores the widespread problems with IBM 75 GXP hard drives? and with a class action suit http://www.tech-report.com/onearticle.x/3035 now to boot? What do we get from THG? SILENCE. / This was reported by multiple hardware sites, and slashdot, and was pointed out to THG in multiple emails, but still, SILENCE.

    Yeah, responsible journalism. They don't know the meaning of the two words.

  55. duh by CompuBOb · · Score: 1

    the toms hardware computer wasent set to shut down if a certain temp was reached and it went up in smoke. the amd video was, so the chip dident fry!

    --
    Daddy would you like some sausage?
  56. Right my Butt! by davcorp · · Score: 1
    It would seem that BOTH videos are correct, and that the question of whether or not somebody is hiding something depends entirely upon your own point of view."

    The response to THG by AMD is unbelievable... almost funny. It's like saying, "Hey, that new car you just bought goes really fast, but you might want to know that if the muffler falls off, the car will die in under two seconds!" and then turn around and make an excuse like "But you can fix the problem by buying one of these handy temperature devices that isn't manufactured for resale by ANYONE to the general public!" AMD should be ashamed... and so should most Motherboard manufacturers!

    --
    Gravity!... It's not just a good idea... It's the Law!
    1. Re:Right my Butt! by AstynaxX · · Score: 2

      "you might want to know that if the muffler falls off, the car will die in under two seconds!"

      See, this would be accurate, except it's more akin to your radiator falling off [which WILL kill a car, though not in quite 2 seconds]. A muffler is a purely cosmetic device, serving no practical purpose as far as the engine is concerned [indeed, many mufflers, by reducing air flow, actually hinder engine performance]. Sure, it's nice for us to not go deaf or breathe toxic fumes, but the engine doesn't need one. Just thought you ought to make a CORRECT analogy if you're going to bother.

      --
      -={(Astynax)}=-
      "Darkness beyond Twilight"
  57. Why people don't open stuff by TheLink · · Score: 1

    The end users may not be allowed to open their PCs - company policy or warranty issues.

    And even if Joe/Jane public opens the case, they won't know if things are correctly installed.

    Link.

    --