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L.L. Bean Suing Competitors For Spyware-Linked Ads

httpamphibio.us writes "According to this article on CNN, L.L. Bean is suing 'Nordstrom and three other companies it alleges used pop-up ads that appeared when some customers visited the clothier and outdoor gear retailer's Web site.' The article mentions Claria Corp, a maker of spyware . This is an interesting route to go about getting rid of spyware, attacking its source of income instead of the manufacturer."

268 comments

  1. taking the high road by chaos421 · · Score: 5, Insightful

    i'm glad to hear that there are companies out there who are against acosting their customers with guerilla-advertising. i tip my hat...

    1. Re:taking the high road by anphilip · · Score: 0, Offtopic

      as they say in the British Parliment here here

    2. Re:taking the high road by syschker · · Score: 4, Insightful

      do you honestly believe any company is not interested in guerilla-advertising?

      --
      You are unique, just like everybody else.
    3. Re:taking the high road by Anonymous Coward · · Score: 0

      It's "Hear, hear" you insensitive clod

    4. Re:taking the high road by 1u3hr · · Score: 0, Offtopic
      as they say in the British Parliment here here

      Not quite (or maybe you'd say "not quiet").

      Hear, hear
      Meaning: A shout of support or agreement.
      Origin:Originated in the British parliament in the 18th century as a contraction of 'hear him, hear him'. It is still often heard there although sometimes used ironically these days.
    5. Re:taking the high road by josh3736 · · Score: 1, Interesting
      As much as I would love to see [Gator|Claria] go down hard, I do have concerns. Bottom line is the end user has to at some point install the adware, even if it is done in a less-than-ethical manner.

      I'm seeing the typical slashbot response of "Yay! Bring down the evil spyware spam co! Burn!!!" In reality, this is not a company against "acosting their customers with guerilla-advertising." This is a company agaist losing potential customers because they saw a Gator ad when on their way to LL Bean.

      So yea, perhaps this is good, but it could set very pad precedent. What happens if LL Bean wins, then some other popup advertiser uses the precedent to sue users of The Proxomitron because it is interfering with their business?

    6. Re:taking the high road by Anonymous Coward · · Score: 0, Redundant

      why is this flamebait? Wake up modes

    7. Re:taking the high road by sg_oneill · · Score: 5, Insightful

      do you honestly believe any company is not interested in guerilla-advertising?


      Not sure which mod smoked crack and decided above comment was flamebait. Theres still a corpus of truth to it in some way.

      Most companies , given the chance, would love it if spam/popups/whatever worked and didnt irritate the living shit out folks. *however* that does NOT mean the same-said company knows full well it pisses off customers and therefore won't go near it with a ten foot pole.

      Personally, popup ads will tend to mean I'll never buy something from the company, both on principle (stop shitting over my desktop popup advertisers!) and because I worry about the potential ethics of said company (if they are prepared to kick my door in and force me to watch ads, will they run off with my wallet also?). However from time to time, I'll click out of curiosity on a tasteful non intrusive banner, specifically the google style text ones that arent in the face and are informative.

      Alot of dot coms are wising up to this and are using 'guerilla advertising' methods that wont piss me off.

      I'd like one of these days to see something like a consumers manifesto; sorta like

      I The customer do declare I will NOT buy your stuff when you;-
      1) Spam me
      2) Open up windows I do not want
      3) Show my children pornography
      4) Take over my screen
      5) Crap on my psyche
      6) Treat me like an idiot.
      Follow these rules and I may, just may, buy your widget! Break these rules and forever lose my custom.
      Signed;- Joe consumer.

      Whatya think? Maybe its time customers made OUR rules for 'guerilla marketing'?

      --
      Excuse the Unicode crap in my posts. That's an apostrophe, and slashdot is busted.
    8. Re:taking the high road by superpulpsicle · · Score: 1

      We need SCO-like tactics with guerilla-sueing in this industry.

      1.) You make spyware, you get sued
      2.) You use spyware, you get sued
      3.) You profit $$$ from spyware, you get sued
      4.) Your mom likes spyware, she gets sued

      Come on now, where are the real answers to this spyware thing.

    9. Re:taking the high road by Net_Wakker · · Score: 3, Insightful
      I The customer do declare I will NOT buy your stuff when you;-
      you forgot 7) try to sell me stuff by phone.
      I always ask what it is they are trying to sell me, and then tell them I will never ever buy that product again. Basically it all comes down to intrusive/agressive advertising, and products that are advertised thus should be boycotted.
    10. Re:taking the high road by orcrist · · Score: 4, Interesting

      Most companies , given the chance, would love it if spam/popups/whatever worked and didnt irritate the living shit out folks. *however* that does NOT mean the same-said company knows full well it pisses off customers and therefore won't go near it with a ten foot pole.

      I consider myself to be quite an 'anti-corporate' person, in the sense that I think we need to drastically reign in the privilege and influence of corporations in modern society. And the legal anthropomorphization of companies has gone too far, even - and this is the point of my post - to the point where even fellow anti-corporates do it.

      'Love'? 'Know'? Come on people this is fuzzy thinking at best. I know it's sometimes just in the interest of simplification, but it leads to over-simplification.

      Remember SCO and the antics of its leadership: doesn't make any sense if you think about some mythical 'wants' and 'hates' of SCO itself, since it sounds like some schizophrenic suicidal psychopath. Yet, as soon as you think of certain members of the board, who might want to cash out and let the company sink then it makes sense again.

      The same goes with 'good' companies to some extent (i.e. the actions of L.L. Bean now), however that's always when some 'clear-thinking' individual shows up and points out that the company is 'only interested in profit', as if it's patently impossible that anyone in the management might have morals or standards. Or worse there's the implication that -- since the company is just this lumbering raving profit-hungry beast -- it will only ever do something good if it's prodded with the profit stick.

      People: companies are abstract *things*... led by people. It's very rarely one single person, and if it is, they are very rarely without some kind of oversight. The only thing the company itself represents behaviorwise is sometimes a certain 'culture' that is common there. But never forget: that culture is a product of the people and their history in the company not some magical aura the permeates the company, which is why if you let enough people go, or change the leadership drastically and/or at many levels the company can transform itself (see IBM -> IBM, or SCO -> SCO, or... anyone remember the original EA? when the 'A' meant something?).

      Sorry for the rant. Frankly the parent it far from being the worst at this, but I just wanted to get that off my chest :-)

      -chris

      --
      San Francisco values: compassion, tolerance, respect, intelligence
    11. Re:taking the high road by sfe_software · · Score: 3, Insightful

      Personally, popup ads will tend to mean I'll never buy something from the company, both on principle (stop shitting over my desktop popup advertisers!) and because I worry about the potential ethics of said company (if they are prepared to kick my door in and force me to watch ads, will they run off with my wallet also?). However from time to time, I'll click out of curiosity on a tasteful non intrusive banner, specifically the google style text ones that arent in the face and are informative.

      I couldn't agree more with this. I haven't seen a popup ad or animated Flash ad in quite a while (switched to Mozilla since 0.95, Flash/Java disabled) but one company I refuse to do business with is X10. Sure their little cameras look cool, but before I switched from IE, their ads were (at the time) so freakin' annoying and pervasive that I just can't see giving them any sort of money.

      Google has it right. Their ads are text based, and they are picky about what kind of ads they will even show. I've been on both sides, and as an advertiser I once received a notice that the word "FREE" with all caps (as in, "FREE download") was potentially problematic. If they're that picky about that, I'm sure the ads I see go through the same type of checking before they're shown to me. In fact I pay more attention to Google ads (always clearly marked as such) far more than any other type of ad, based solely on their reputation with me personally.

      Targetting people who you know don't want your ads (getting around popup blockers or spam filters, or ignoring the Do-Not-Call lists, etc) is simply not a good marketing move IMO. You can't sell to people who have (in some way) stated that they have no interest in your ads...

      However, I have no problem with "normal" ads. Ads that aren't annoying (many TV/radio commercials are as bad as popup windows/Flash ads), that simply state what you're offering and possibly why I might want/need your service, are the types of ads I would respond to. Google's ads are almost always in this category, as are some (but not many) radio/TV ads, and even some normal static/animated banner ads on the 'Net. Bogus error messages or bogus contests ("You are visitor xxx..." or "Punch the Monkey") are even worse IMO...

      The point is, if you have to try that hard to get me to notice your product, your product likely isn't good enough on its own to warrant a look. Other times (X10) the product itself may be worth the monetary cost, but I refuse to do business with a company who thinks this type of behavior is acceptable. Supporting such a company is (directly or indirectly) supporting these annoying advertising techniques, thus making them appear effective, and contributing to the problem.

      Hell, I forgot the topic at hand here, but once I get started on advertising ('Net and elsewhere) I tend to rant...

      --
      NGWave - Fast Sound Editor for Windows
    12. Re:taking the high road by Technician · · Score: 4, Insightful

      Don't forget the Keep It Simple Stupid aproach.

      This will make a very short list.

      1 Don't tresspass on me.
      2 Be there when I look for you.

      When I'm at home enjoying my evening, I'm not shopping. Don't bug me.

      When I'm searching for a product, I'm shopping. Be there where I'm looking. Don't tresspass. Don't advertise viagra under wireless routers. Invalid results are despised by all. I don't check my mailbox and inbox or wait for the phone to ring when I'm shopping. This is posted at my phone for everyone to see...

      Prevent Fraud. Place orders only with people you call.

      The same thing applies to any un-solicited advertisement.

      Find a spot in the Yellow Pages, Froogle, or Yahoo Shopping. I'll find you if you are reputable and have a quality product at a reasonable price.

      You may have a great rate for a re-finance, but I locked in my rate at the bottom of the dip. You may have a great on-line casino. I've taken a statistics class and know the long term range of the bell curve (narrow and centered below break-even). The long term chance of ever being ahead is very slim. Don't bug me. If and when I want a product you sell, (inexpensive laser-engraving equipment, Low cost printer consumables, Laptop Batteries, etc.) be in the proper search. I never search my inbox for the best deal.

      --
      The truth shall set you free!
    13. Re:taking the high road by donnyspi · · Score: 1

      or in Bonzi Buddy's case, it would be gorilla guerilla advertising... heh

    14. Re:taking the high road by Paulrothrock · · Score: 1
      The same goes with 'good' companies to some extent (i.e. the actions of L.L. Bean now), however that's always when some 'clear-thinking' individual shows up and points out that the company is 'only interested in profit', as if it's patently impossible that anyone in the management might have morals or standards. Or worse there's the implication that -- since the company is just this lumbering raving profit-hungry beast -- it will only ever do something good if it's prodded with the profit stick.

      We can't trust corporations to do anything except maximize profit. Yes, it's nice that a few of them are run by people who have morals. However, since they are run by people, we can't trust them to do the right thing. By regulating companies, we make it more profitable to play nice than to pursue destructive habits.

      It's the old case of a few ruining it for the many. A few corporations are motivated only by greed, and do bad things to lower cost and increase profit. This puts moral and ethical companies at a disadvantage because they can't compete on price and stick to their morals, meaning they either go bad or go out of business. Business is competition, and those who are willing to cheat have an advantage. That's where regulation comes in.

      And corporations are people, according to the government. Wikipedia knows all.

      --
      I'm in the hole of the broadband donut.
    15. Re:taking the high road by JediTrainer · · Score: 1

      Personally, popup ads will tend to mean I'll never buy something from the company

      Hear, hear. Years ago, I actually purchased an X10 camera. This was way back when nobody had heard of X10, when they didn't advertise at all, and I heard about it through /.

      While I was happy with the camera, and I like the company's other products, I will not buy anything else from them, just because of their ad tactics. There you have it - a happy customer that DIDN'T RETURN, not because of the product, but because of their ethics.

      Yeah. I guess now I'm a little ashamed that I supported them in the first place (back when a lot of people thought they were kinda cool).

      --

      You can accomplish anything you set your mind to. The impossible just takes a little longer.
    16. Re:taking the high road by cshark · · Score: 1

      Yeah,
      That's all fine and good, but wasn't there a case last year where the legality of spamming someone else's site through spyware was determined to be legal? Annoying... yes, and the legality of the spyware itself... questionable. But the ads themselves, unfortunate as it may be should be totally legal under that precident.

      But what do I know?

      --

      This signature has Super Cow Powers

    17. Re:taking the high road by jlarock · · Score: 1

      Why is the blame so much on the company / product that the pop-up is for? What about the site that sold the ad space? Do you feel as strongly against that site? If it's a content site that survives through advertising, will you then stop visiting that site for it's content? Because they ultimately are the ones that inflict the pop-ups on you! J

    18. Re:taking the high road by 5starAffiliateProgra · · Score: 1

      I see a trend developing and hope this helps to stop predatory advertising. Overstock.com just became the first to use the New Utah Spyware Control Law to Fight Predatory Marketers and filed a lawsuit against another parasite today. http://biz.yahoo.com/prnews/040519/law056_1.html

      --
      Linda Buquet - Affiliate Management Consultant http://www.5staraffiliateprograms.com
    19. Re:taking the high road by garwain · · Score: 1

      YES! I know of at least one company that is against any intrusive advertising. I run it. The only advertising my company invested in was the printing of buisness cards, and after leaving the first lot lying around where people would see them, I've depended mostly on word of mouth to promote my company. I will be releasing a new website in the near futur, which will only be advertised in true opt-in lists, and banner ads in specific locations that would draw only the intended audiances. I will never advertise with pop-ups, SPAM or those annoying slid-in type ads. I belive if the product is good, it should sell itself. advertise a good product to sell more, and I'll need more staff. I want to keep my company small.

  2. Well well well! by Buelldozer · · Score: 1, Insightful

    Interesting...

    Follow the money and go after the revenue, who woulda thunk such a plan could work!

  3. Most interesting news all day by mr_z_beeblebrox · · Score: 1

    And there are no posts to reply to.
    I agree with the author that this is a good strategy twist going after those who profit from it rather than those who write spyware.

    Oh yeah, nearly FP

  4. "Awright, let's GIT 'em..." by Faust7 · · Score: 5, Funny

    Time for those flannel-wearing, shotgun-toting, cap-wearing L.L. Beaners to shoot 'em some cyberspace trespassers.

    1. Re:"Awright, let's GIT 'em..." by LostCluster · · Score: 1, Offtopic

      I just love the ever-expanding L.L. Bean bookbags that keep getting bigger as students are asked to carry more textbooks.

      Schools are so concerned about weapons, but they let me carry one on my back all my senior year in 1999. It's a 30 to 40 point dead weight when fully loaded with books... hurl that at somebody not expecting it and you knock them down and seriously hurt them. Drop it over a ledge to the lower floor and it's deadly.

      Nearly every senior taking the AP-level courses at my school had one, we needed monogram or some other mark our own so that we didn't confuse them with the same bags of like color in the same room. It's a good thing we were all good kids and nobody snapped that year. We all were getting the physics knowledge to know how much force we could have generated by getting any sort of velocity with that kind of weight.

    2. Re:"Awright, let's GIT 'em..." by EvanED · · Score: 1

      I have an LL Bean bag that has served me well. Got one with a waist strap. Helped enormously.

    3. Re:"Awright, let's GIT 'em..." by MisterFancypants · · Score: 0, Flamebait

      DORK!

    4. Re:"Awright, let's GIT 'em..." by gstoddart · · Score: 1

      But remember, it's in Maine, so cyberspace trespassers has only one audible 'r' in the two words. =)

      --
      Lost at C:>. Found at C.
    5. Re:"Awright, let's GIT 'em..." by Anonymous Coward · · Score: 0

      No me digas beaner, Mr. Puñetero...

  5. Gato... ohwait, Claria uh by 88NoSoup4U88 · · Score: 5, Funny
    Imagine the people at Claria :

    "Hell, people, we gotta come up with a new name, because most likely our company will have a bad name after this..."

    "How 'bout Gator ?"
    "Ohwait..."

    1. Re:Gato... ohwait, Claria uh by CrazyBear · · Score: 1

      Maybe we'll start seeing some of these companies adopt the Prince attitude.."the company formally known as Gator, now known as Claria, will now be known as the symbol [insert design symbol here]."

      That should through off these pesky businesses from trying to track em down.

    2. Re:Gato... ohwait, Claria uh by Teun · · Score: 1

      As you can see by my sig I'm not a fan of the company.
      I would say a nice short name like 'Leach' would cover the contents.

      --
      "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
    3. Re:Gato... ohwait, Claria uh by SenorCitizen · · Score: 1

      Nah, they'll probably settle for a new corporate mascot, designed after their corporate values: The cuddly + furry Allie the Gator.

    4. Re:Gato... ohwait, Claria uh by Wybaar · · Score: 1

      How about "At least we're not SCO"? Oh wait, then they'd get sued by Darl & co.

      --
      Y|
  6. Okay, now this is dirty by dev_alac · · Score: 5, Insightful
    Would you allow a competitor to advertise inside a brick and mortar store? I can fully understand why Beans is doing this. I'd be pissed too. But I'm not sure how much of a case they'd have.

    There might have to be some reform on the internet advertising agencies' part here. Anyone know more about how they're set up?

    1. Re:Okay, now this is dirty by obeythefist · · Score: 4, Interesting

      I think they may have a pretty good case because as far as I can see the law is pretty vague on this one. They probably have a great chance in a civil court though.

      As to how these guys are organised? Just like the mafia only not as romantic and much more irritating.

      --
      I am government man, come from the government. The government has sent me. -- G.I.R.
    2. Re:Okay, now this is dirty by Otter · · Score: 2, Interesting
      I'd be pissed too. But I'm not sure how much of a case they'd have.

      This is essentially the same logic as that French site suing Google for letting competitors use their trademarked name as an ad keyword.

      IAN(please contain your astonishment)AL, but I simply can't see why that should be infringement. I'm aware that people hate Gator but this seems like a lousy precedent to set. Certainly if L.L. Bean wins, don't pay too much in the Google IPO.

    3. Re:Okay, now this is dirty by MagikSlinger · · Score: 4, Informative

      Oh, it's dirtier than that! I read the article (shock & awe). From the article:

      "The only legitimate windows that would pop up on the company's Web site would be one-question customer surveys, she said."

      What's happening, according to L.L. Bean, is the user inadvertantly installs spyware from a "free" game, etc. So you're surfing the net and go to L.L. Bean. The spyware detects the connection and then on its own launches pop-up ads from rivals. L.L. Bean says they do not use pop-up ads so it's a dead giveaway. Remember: L.L. Bean has a revenue stream. They don't need outside advertising.

      The best way to explain this in bricks & mortar terms is your competition coming in and slapping their ads on or around your store. Especially without your permission!

      --
      The bitter lessons of a veteran coder: http://bitterprogrammer.blogspot.com
    4. Re:Okay, now this is dirty by jdhutchins · · Score: 3, Insightful

      Well, hacking the company webserver and putting your ads there would be like slapping ads on your brick-and-mortar store. L.L. Bean doesn't own your computer when you go to their website, so they can't sue people for advertising on what's not theirs. I don't want companies fighting over what they get to put on my computer. It's my computer, I can do with it what I want, and if I get spyware installed, well, it's my fault. L.L. Bean has no right to act as a proxy for me and sue for me.

      If you wanted to carry their suit further, they could sue you for opening up Nordstrom's alongside their website to comparison shop.

    5. Re:Okay, now this is dirty by zokrath · · Score: 1, Interesting

      Should a store be able to prevent a customer in their store from looking at a competitor's advertisement that they brought in with them? Or sue the advertised company?

      How about if they recieve text messages when in one store about a sale in a competing store elsewhere in the mall?

      Obviously a store can refuse business to anyone, but to say that a third party can be sued because of the actions of a random consumer while on the grounds, real or virtual, of another store is rather absurd.

      Spyware needs to be dealt with, but whatever site I am viewing in my browser does not have exclusive rights to my attention or to my(nonexistant) consumer spending.

      I like analagies, so here is another; picture in picture for televisions. Advertisement for McDonald's on your primary channel, so you flip through to another channel in the secondary picture, where there is an advertisement for Wendy's.

      Obviously the targeted aspect makes things somewhat different, but it is still the customer that is ultimately in control of the exposure to advertising.

      As long as the advertisments are not overtly deceptive then I do not see any legal issues with this technique.

      But for the good of humanity, spyware makers need to be brought into control and held accountable for their viruses, because that is what most of them qualify as, EULA or no.

    6. Re:Okay, now this is dirty by GigsVT · · Score: 3, Insightful

      No, this is more like you getting the LL Bean catalog, and agreeing to let someone come in your house and stick ad flyers in your LL Bean catalog.

      Now, whether you actually consentually agreed (in any meaningful sense) to the person putting the ads there is a different matter. We need to attack the EULA, not the functionality of these programs.

      Most people aren't consenting to what they get when they install adware/spyware, they just click next a lot and then their "freeware" is installed. Even if they read the EULA, most of the advertising things are vague, and buried under pages of legalese.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    7. Re:Okay, now this is dirty by rnelsonee · · Score: 3, Insightful
      Since the pop-ups invovle a 3rd party (and since the data comes from a server that isn't running llbean.com), I'd say it's more like a company paying some teens to watch people as they approach a B&M LL Bean store, and as they get near the entrance, the teens run up with ads for other companies.

      A slight difference, but an important one... these pop-ups, while still very much in the grey area legally, aren't hijacking any of LL Bean's content. The pop-up sofware is already on the users' PCs, so they're not coming from a hacked llbean.com.

      It's still stupid though. I can see people not using IE due to ignorance/fear of unpopular software, but who doesn't use a pop-up blocker? Sheesh. I can't believe those things are still around.

    8. Re:Okay, now this is dirty by melgeroth · · Score: 2, Interesting

      He actually has a point. Look at this this way: Suppose I the user actually *wanted* to see a particular popup (maybe a toolbar or something) when visiting company abc's website. So I of my own free volition download these products and am quite content having them transparently detect when i am at abc's website and appearing. Now all of a sudden abc sue's the code writers xyz for infringing their 'name'. Code writer xyz should have been in his legal to write that code, as it is meant to run on knowingly on a consumers personal computer.

      The main difference between that analogy and this lawsuit is that L.L. Bean claims the spyware was unwillingly on the computers computer, and masquerading as advertisements from them. the crux here seems to be whether or not the user realizes the advertisements are from a different source, and its a point that needs to be made clear in the lawsuit, lest this case potentially be used later as precedence to sue some innocent FOSS developer making a viewbar for google.

      Then again, IANAL.

    9. Re:Okay, now this is dirty by nacturation · · Score: 3, Interesting

      I like analagies, so here is another; picture in picture for televisions. Advertisement for McDonald's on your primary channel, so you flip through to another channel in the secondary picture, where there is an advertisement for Wendy's.

      And how would you feel about a device which somehow exploited a flaw in your set-top box and noticed when you were watching a McDonald's ad and opened up a picture-in-picture window to display a Wendy's ad?

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    10. Re:Okay, now this is dirty by freeze128 · · Score: 1

      Well, didn't they have an ad banner on their page? Didn't they know that any ad could appear there? Even one for a competitor?

      This would be like the televisions for sale in Best Buy, just tuned to a local TV station. Suppose an ad for CompUSA comes on? Do you sue the TV station for broadcasting it? Do you sue Magnavox or Sony for making the TV? Do you sue CompUSA for MAKING a commercial? Or do you just slap yourself on the forehead and say "Jeez, I'm a fucking idiot!" and put in a DVD of Shrek?

    11. Re:Okay, now this is dirty by Anonymous Coward · · Score: 0

      You don't need to attack EULAs, you need to abolish that shit. You need to have a federal law that says what a given software may and may not do, may and may not be liable for, period, end of story. This whole business where each software author gets to create their own laws is fucking ridiculous.

    12. Re:Okay, now this is dirty by Methuseus · · Score: 2, Insightful

      They're talking about popup ads, not banners. Read the fucking synopsis of the article.

      --
      Two things are infinite: the universe and human stupidity, though I'm not yet sure about the universe. - A Einstein
    13. Re:Okay, now this is dirty by FLEB · · Score: 2, Funny

      Well, if you didn't get alarmed when the random, suspicious-looking fellow you were playing poker with was crawling around behind your TV with pliers...

      --
      Information wants to be free.
      Entertainment wants to be paid.
      You just want to be cheap.
    14. Re:Okay, now this is dirty by Tim+C · · Score: 0, Redundant

      It's more like them not allowing people to sit at home and read their catalogue wearing glasses that occasionally display adverts to the wearer.

      I can understand why they'd want to prevent this, but really, it's my PC. If I want to install software on it that pops up ads for competitors while browsing certain websites, I should be allowed to do so.

      Think of it this way - what if it wasn't ads, but price comparison information? Or third-party reviews of the products you're browsing? No doubt a lot of retailers would prefer that not to happen too, but they shouldn't be allowed to prevent me from accessing that sort of information at the same time, even if it is retrieved automatically on accessing their website.

      It's my PC, my bandwidth, my choice. It has absolutely nothing to do with them.

    15. Re:Okay, now this is dirty by Lord_Dweomer · · Score: 1
      'The best way to explain this in bricks & mortar terms is your competition coming in and slapping their ads on or around your store. Especially without your permission!"

      If the sidewalk in front of the store was on public property wouldn't this be perfectly legal (not necessarily ethical)?

      --
      Buy Steampunk Clothing Online!
    16. Re:Okay, now this is dirty by Anonymous Coward · · Score: 0

      > aren't hijacking any of LL Bean's content.

      Actually, they are hijacking LL Beans trademark.

      The customer enteres the mark into the browswer with intent to do business. The pop-up software intercepts and analyses the trademark and offers up offending ads.

      These ads should only be (um, legally) appropriate when the user is searching for the generic term "clothing", or similar, and not when a trade brand is being used.

    17. Re:Okay, now this is dirty by toddestan · · Score: 1

      I can see people not using IE due to ignorance/fear of unpopular software, but who doesn't use a pop-up blocker? Sheesh. I can't believe those things are still around.

      I have seen plenty of pop up blockers that install malware, which spews up plenty of its own pop ups. I really don't know why people put up with it.

    18. Re:Okay, now this is dirty by JuggleGeek · · Score: 1
      It's still stupid though. I can see people not using IE due to ignorance/fear of unpopular software, but who doesn't use a pop-up blocker?

      I don't. But I don't use IE, either, I use Opera. I haven't seen a pop-up ad in a long time.

    19. Re:Okay, now this is dirty by Anonymous Coward · · Score: 0

      Hmm, more like LL Bean's customers having visited or been diverted to unsavory city locations previously, where a filthy, diseased, scabrous monkey grabbed onto their head. Whenever the customer walks into an LL Bean store, the head-riding monkey whips out ads for competitors and sticks them in front of the customer's face.

      The worst part is, most of these customers don't even realise they have headmonkeys. Some of them walk around with hundreds of monkeys piled up on their head in a giant pulsating ball of fleas and open wounds.

      Then they wonder why they can't walk as fast as they used to.

  7. claria... by chachob · · Score: 5, Interesting

    Claria Corp, a maker of spyware

    if they hadnt changed their name, it would have just said "the article mentions Gator." but claria needs to have their position reiterated, eh? guess their renaming stragegy worked, since claria is not automatically associated with "bad", as gator was. ;)

    1. Re:claria... by Anonymous Coward · · Score: 0

      I suggest every time /. mentions Claria, they put gator in brackets, comme ca: Claria (Gator). :)

    2. Re:claria... by LostCluster · · Score: 5, Funny

      I think a nickname of "The Spyware artists fomerly known as Gator" should be attached to them...

      But hey, it's an easy on-topic first post for me to swing for whenever I see a Claria story as a subscriber. :)

    3. Re:claria... by Sebby · · Score: 1
      Didn't Gator...eh...Calria..eh..whatever threaten to sue whoever would call their "software" as 'spyware'?

      Uh oh....

      --

      AC comments get piped to /dev/null
  8. The perp is AKA Gator... by LostCluster · · Score: 4, Informative

    For those of you wondering "Who's Claria?"... They're the scum formerly known as Gator.

    1. Re:The perp is AKA Gator... by jameshat · · Score: 3, Funny

      hah... and for the longest time i was sitting here thinking, "why would an allergy medicine company go into the spyware business too?"

  9. Good Idea, bad timing by Avihson · · Score: 5, Insightful

    With the way the court system works, the offending companies will be long gone - merged or bankrupt and IPv7 will be in beta before this practice is found to be a violation.

    Maybe my grandkids will benefit.

  10. Uh oh...strange precedents by Eberlin · · Score: 5, Insightful

    Isn't this almost similar to getting yourself one of those membership-style "club cards" for supermarkets where they collect data on you, then print out coupons for products competing with those you've purchased? You know, the ones that print coke coupons when they ring up a pepsi. What will this mean to THAT industry? Will Pepsi sue Coke for advertising directly to their customers? I'm not sure that'll go over very well.

    In other news...I run Mozilla -- so what popups? :)

    1. Re:Uh oh...strange precedents by ForestGrump · · Score: 5, Funny

      Oh, and I thought they were going to sell the info to my health insurance company.

      This guy primairly buys beer and tv dinners.
      HIGHLY RECOMMEND THAT YOU RAISE HIS PREMEUM

      -Grump

      --
      Is it true that more people vote for the winner of American Idol, than vote for the president? -Ali G.
    2. Re:Uh oh...strange precedents by obeythefist · · Score: 5, Insightful

      Loyalty programmes do track and gather a vast amount of information about consumers, which is why I stopped using one.

      They follow a pretty similar method if you think about it. Flybuys and other programmes offer "frequent flyer points" as a reward, and they make it look like loyalty is the reason for it, but in reality it's the great market research they get.

      Likewise, Claria and the like offer you a service, like Bonzi Buddy (choke) or keeping your system time in check (like that's not inbuilt in just about every O/S out there) or "You're computer is broadcasting an IP Address OMG OMG hackers lol!". Or in fact just by duping you so you click through the software install agreement when you foolishly used internet exploder to open just about any web page. Or by bundling the software with a shareware/freeware application (Like CuteFTP, a sinister betrayal that was).

      Then the business model kicks into swing once you're duped in.

      1) Offer incentive
      2) Spy
      3) Advertise
      4) Profit!

      --
      I am government man, come from the government. The government has sent me. -- G.I.R.
    3. Re:Uh oh...strange precedents by tktk · · Score: 3, Interesting
      The supermarket analogy would work better if -- as you were reaching for a Coke, a Pepsi hopped off the shelf and into your hand. (Hmmm...hopping soda cans...must remember to patent that.)

      And are you sure that they're competing products? I don't recall seeing a time where buying Coke gets you a Pepsi coupon. Maybe a Sprite coupon, which ultimately is Coca-Cola Corp. I vaguely remember hearing that most of the huge number of detegents are owned by about 5 companies.

    4. Re:Uh oh...strange precedents by DrEldarion · · Score: 4, Informative

      I worked as a grocery store cashier for quite a while, and the two main types of coupons that popped out of those machines were:

      - You bought 2 of product A. Next time, if you buy 3 of product A, you'll get $0.35 off!
      - (Ooh, they bought brand A of paper towels!) If you buy brand B of paper towels next time, you'll get $0.35 off!

      It was quite common to have a coupon print out for a competitor. It sticks out in my mind because a lot of customers would complain about getting coupons for products they don't like instead of the ones they actually use.

    5. Re:Uh oh...strange precedents by zyridium · · Score: 1

      This is a bit different - more like a supermarket printing a coupon for another supermarket... Or some people running around in the supermarket giving out coupons for a competitor.

    6. Re:Uh oh...strange precedents by Anonymous Coward · · Score: 0

      Shopper cards DO NOT print out coupons for competitor products. Coupons are printed out based on what that particular store or region is pushing that week or month if it relates to the food item you are purchasing. Grocery stores push products (2 for 1, 50c offm, etc.) based on stock and supplier incentives.

      It is possible that 'pepsi' may drop the price of a truck load of its product for a week thus allowing the grocer to offer incentives, but when you buy a coke it doesn't mean that pepsi has control over the coupon that you receive. It simply means that you like soda and the grocer wants you to buy a type of soda it can make more money on.

    7. Re:Uh oh...strange precedents by king-manic · · Score: 1

      The comparison isn't reasonable. It'd be anolgous only if the cashier ripper product A from your arms and didn't giev it back and gave you a coupon. Their directly interfering with someones ability to market.

      --
      "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."
    8. Re:Uh oh...strange precedents by Anonymous Coward · · Score: 0

      Bad analogy. It's more like if I'm buying a product at Albertson's, and some guy in the aisle starts giving me Safeway cupons, without Alby's knowlege or permisison. I can't imagine that they wouldn't throw him out on his ass.

      (*eh, geographical nomenclature issues: Where I am, Albertsons and Safeway are two of the biggest grocery store chains.)

    9. Re:Uh oh...strange precedents by Lord_Dweomer · · Score: 1
      I know this is a dumb question, but can someone please explain the benefit of printing a competing products coupon? Do the competing companies pay for this "placement"?

      I mean, if not, why would the store care, as you would buy more of a product you like, and even though it may be at a lower price, they'd still be making a profit.

      --
      Buy Steampunk Clothing Online!
    10. Re:Uh oh...strange precedents by jedijacket · · Score: 1

      Next time you go to a store, say you "forgot" your store program card. They'll ask you for your phone number. Tell them 867-5309! Someone is bound to have registerred it. I do it.

    11. Re:Uh oh...strange precedents by yoyodyne · · Score: 1

      In my case, they'd be selling the fact that Bob Smith, 123 Main St, Anytown 12345 drinks like a fish, wears Depends, and goes through a lot of Vaseline. I wonder who'd buy that info?

    12. Re:Uh oh...strange precedents by ForestGrump · · Score: 1

      You use depends?
      Shame, my parents raised me on Huggies =P

      -Grump

      --
      Is it true that more people vote for the winner of American Idol, than vote for the president? -Ali G.
    13. Re:Uh oh...strange precedents by Anonymous Coward · · Score: 0

      That wouldn't work for Safeway in some instances. As many grocery stores honor their competitors coupons.

  11. It also the way to reduce spam by beforewisdom · · Score: 2, Insightful

    Spammers can always crall back under their rock.

    Embarrass and FINE the companies that use spammers.

    Steve

    1. Re:It also the way to reduce spam by LostCluster · · Score: 3, Insightful

      Unfortunately, GAIN has tied their right to be a program that modifies the content of an Internet page to basically the way that pop-up blockers do the same. It's hard to write a law that bans one without catching the other...

    2. Re:It also the way to reduce spam by FrozedSolid · · Score: 1

      You don't have to make popup blocking illegal to prevent a program from replacing legitimate advertisements on a personal computer for monetary gain.

      IANAL, but i'm sure it could be worded better and still not discriminate against free popup blocking software, ala google toolbar. Maybe they could, instead of making it tottally illegal, force the software provider to provide like a "surgeon's general warning." Standard size, standard message, clearly stating that this software could be bad for your computer's health.

      I just wonder who's behind "signing" activeX stuff. Why can't microsoft just NOT permit signing of clearly viral software like CoolWebSearch.

      --
      When all freedom is outlawed only the outlaws have freedom
    3. Re:It also the way to reduce spam by gblues · · Score: 1

      Nonsense. Law is all about intent. The intent of a pop-up blocker is to block commercial speech at the explicit request of the user.

      By contrast, the intent of GAIN is to profit on the trademarks of others by associating them with competitors and exploiting that association by using it to decide when to display those selfsame advertisements. In other words, GAIN would be profiting off Nintendo's trademark by associating it with competitors (Sony, Sega, Microsoft) and then displaying Sony/Sega/Microsoft advertisements when users visit Nintendo.com.

      This really has nothing to do with the fact that Gator is modifying the HTML.

      Nathan

    4. Re:It also the way to reduce spam by LostCluster · · Score: 1

      Unfortunately, every user of GAIN has explicitly approved the installation by agreeing to a very forthright terms of service.

      If you're saying that a clickwrap TOS is not binding, then there are a lot of people using GPL'ed software who are not bound to the GPL conditions...

    5. Re:It also the way to reduce spam by Anonymous Coward · · Score: 0

      And how about you crall [sic] back to school and learn to fucking spell?

    6. Re:It also the way to reduce spam by Anonymous Coward · · Score: 0

      Using GPLed software doesn't require you agree to the GPL - only if you distribute that software do you have to agree.

    7. Re:It also the way to reduce spam by DamienNightbane · · Score: 1

      Or we could just kill them.

    8. Re:It also the way to reduce spam by gblues · · Score: 1

      The fact that the user has agreed for both software programs to be installed is irrelevant. Any agreement made in the EULA is between the end user and GAIN. The EULA *cannot* grant permission for GAIN to profit from 3rd party trademarks!

      Note that I am not talking about simple comparative advertising (i.e. J.C. Penny saying "we're cheaper than L.L. Bean!"). GAIN is using others' trademarks as the basis for displaying a competitor's advertisement. This would be the equivalent of standing just outside a physical L.L. Bean store and handing out J.C. Penny circulars.

      Nathan

  12. um yea. by Pharmboy · · Score: 3, Interesting

    This is an interesting route to go about getting rid of spyware, attacking its source of income instead of the manufacturer."

    That is an understatement. The only reason most of these spywear companies exist...is to make profit. Go after their source of profit. Same with spam. Take the profit out of it, and there is no reason for it to exist, or more realistically, it simply becomes too expensive a media to use. The reason it exists now is because of how cheap it is.

    --
    Tequila: It's not just for breakfast anymore!
    1. Re:um yea. by idlemachine · · Score: 1
      The only reason most of these spywear companies exist...is to make profit. Go after their source of profit.

      Unfortunately, it's not that simple. The only reason any spyware company exists is because it makes money.

      Their approach is basically to trawl a huge net across the, uh, the net and take what money they can in the process. So the real source of income for this little shell game is primarily the poor sap buying herbal penile extension pills. What we really need is some way of convincing him he doesn't need them.

    2. Re:um yea. by Pharmboy · · Score: 1

      What we really need is some way of convincing him he doesn't need them.

      Doesn't work that way. You are suggesting we educate the entire world. As someone who has been in marketing for 20 years, I can promise you that you can't educate the whole world. (You CAN make a good living out of giving them what they think they want, however.)

      If you want to stop a commercial activity (legal or otherwise), you have to remove the profit from it. This is just economics 101. This is done with taxation, regulation, prohibition all the time with limited success, but its still better than trying to convince 3 billion people speaking 240 languages that pills won't make their wang bigger. The pills are not the problem, its the method of advertising that is.

      --
      Tequila: It's not just for breakfast anymore!
  13. probably won't work, but still good news by The_Bagman · · Score: 5, Insightful

    Just like with peer-to-peer file-sharing software, there's an interesting debate here about whether companies like Gator should be free to manufacture and distribute software that ostensibly causes damage to certain population segements. For P2P software, the damage is supposedly to the recording industry. For spyware, the damage is supposedly to the consumer and to companies whose brands are targeted by adware.

    I'd hate to see the right to produce software get eroded, but on the other hand, something's gotta be done about spyware. This is an interesting approach: go after those that use the spyware (the companies that deliver ads through it) rather than those that vend the spyware. This has similarities to the recording industry going after those that use P2P to violate copyrights instead of those that vend P2P software.

    But, my hunch is that displaying brand-targeting ads is a harder sell as illegal activity than distributing media you don't have rights to...

    1. Re:probably won't work, but still good news by obeythefist · · Score: 4, Insightful

      Spyware to a certain extent is directly linked to the flaws in MSIE that allow applications to install whenever a website thinks they need to be. They pop up a security warning-looking window that defaults to "ok" if you trust Claria Inc or whoever. Then you're stuffed. I'd say this is the first and foremost way that spyware wheedles itself into the environment.

      Thankfully, Microsoft is adjusting and XP Service Pack 2 will make it a chore to go out of your way to install software when the browser prompts you to (there'll be a little flashing icon in the bottom of the MSIE page that you have to manually open and approve before you get your spyware). Combine that with the always-on firewall and preinstalled AV software and XP SP2 could be world-changing. But we have a responsibility here. If you can make your way onto Slashdot and read a post, then you have enough skill to make sure all of your XP systems are patched with SP2. Make sure all your friends and family who use XP use windows update and install Service Pack 2. (Or give them Linux or buy them a G5).

      If spyware and other internet abuses are to be controlled it won't be by the plebians. It will be by the people who have the skill and motivation to control it.

      --
      I am government man, come from the government. The government has sent me. -- G.I.R.
    2. Re:probably won't work, but still good news by sirshannon · · Score: 2, Insightful

      Gator is installed with many programs that require the user to read and agree to the EULA before installing them, not just with activeX plug-in downloads. Patching IE will do little-to-no good for many (and possibly most) spyware installations as long as people continue to install Kazaa and other software "free" software that are paid for by Gator and other spy/adware companies.

    3. Re:probably won't work, but still good news by gstoddart · · Score: 1

      OK. But this is slashdot and we're all paranoid and wear tinfoil hats and do backups, right?

      So are there any really draconian things lurking in SP2 make it a choice between security and usage rights of our data.

      There usually seems to be.

      --
      Lost at C:>. Found at C.
    4. Re:probably won't work, but still good news by obeythefist · · Score: 1

      Yep, that would have to be the second most nasty way this spyware gets installed, through Kazaa and Bearshare and CuteFTP and AIM and all those other "free" softwares.

      --
      I am government man, come from the government. The government has sent me. -- G.I.R.
    5. Re:probably won't work, but still good news by sirshannon · · Score: 1

      Kazaa, yes. Bearshare? I don't know. CuteFTP? No. AIM? No. Please try to stick to facts.

    6. Re:probably won't work, but still good news by obeythefist · · Score: 1

      Here's a fact for you. It's important to understand that just because you think something has no spyware in it, doesn't mean it's safe.

      --
      I am government man, come from the government. The government has sent me. -- G.I.R.
    7. Re:probably won't work, but still good news by sirshannon · · Score: 1

      What exactly was that list supposed to show? What "fact" was it that you are pretending to share here? Only 1 product in our posts is mentioned and only barely. No AIM. No Bearshare. No Kazaa. No CuteFTP 6 (the current version).

      Did you check the date on that list? It is from December 2000. That list may have been fact then, but you can't say "CuteFTP 3.0 contained Spyware in v 3.0 as of December 2000, therefor CuteFTP contains Spyware" any more than you can say "my 7 year old little brother crapped in his diaper 4 years ago, therefor my little brother craps his pants".

  14. Horrible Idea by DoorFrame · · Score: 4, Insightful

    The idea that a website owner should be able to dictate what other information is on a computer screen while you are visiting their webpage is ridiculous. It would be like saying that I'm not allowed to have the llbean.com website open at the same time as the jcrew.com website... jcrew.com is unfairly competing.

    I agree that spyware is a problem, but it's a problem that the user needs to deal with. LLBean has no right to tell me that I can't have Gator on my system providing me with ads for competing products, and they have no right to attempt to litigate such advertisements out of existence. I personally don't want to see those ads, and most people don't want to see them either, but I'll bet there are some people who are completely happy to have Gator infest their system and provide alternative options to LLBean.

    This sort of thing makes me angry. Why don't they sue people over the content of background wallpapers that show competing products? It just doesn't make sense, they have no right to control the content of users computers and I hope they lose in court and lose big.

    1. Re:Horrible Idea by joemc91 · · Score: 4, Insightful

      It's not that the company minds you having a competing company's webpage open in the background, if they did, they'd have to sue all of us. The problem is that this software is basically profiting from LL Bean's advertising. For instance, if you owned a store and a customer came to ask you for information about your product, and some asshole runs up, in your own store, and says "hey, my store is located right over there and we sell the same shit!". It's just not an ethical way to conduct business in my opinion. /etc/init.d/soapbox stop

    2. Re:Horrible Idea by Anonymous Coward · · Score: 0

      "The idea that a website owner should be able to dictate what other information is on a computer screen while you are visiting their webpage is ridiculous."

      how is this different than the people that provided funds to Gator dictating that their content appears on your screen anytime that you visit LL Bean?

    3. Re:Horrible Idea by jdreed1024 · · Score: 2, Interesting
      The idea that a website owner should be able to dictate what other information is on a computer screen while you are visiting their webpage is ridiculous.

      But the idea that a website owner can be able to dictate what other information is on a computer screen while you are visiting some other web page is a-okay? Because that's precisely what Gator (Claria) is doing. Some website owner (ie: Nordstrom) is dictating what information will be on your computer screen (ie: ads for Nordstrom) while visiting a website (www.llbean.com) It's not like Claria is doing it out of the goodness of their heart. Someone paid them to do that.

      You need to think a bit harder about your argument, there. Why is it ok for Gator and Claria to do it, and not for LL Bean?

      --
      There is no sig, there is only Zuul.
    4. Re:Horrible Idea by DoorFrame · · Score: 2, Interesting

      That's not really a fair comparison. It's more like them sending me a catalogue in the mail, and then I invite over a representative from J. Crew to come over and hand me images and prices of their competing products. It's happening on my premises WITH MY PERMISSION (assuming that people actually agreed to have Gator on their computer). It may not be ethical, but it certainly shouldn't be illegal.

    5. Re:Horrible Idea by DoorFrame · · Score: 1

      You're confusing who is controlling what is on the screen. I, the user, have chosen to have Gator on my screen (assuming I choose to download and install Gator). I can have whatever advertisements I want on my computer screen at any time. LLBean has no right to tell me how I choose to display their website, and what other material I choose to have open at the same time.

      Would you be ok with them sueing ad blocking software? I presume that you would not.

    6. Re:Horrible Idea by Qzukk · · Score: 4, Interesting

      How about this? You get your wish and Nordstrom can hire windows from Claria/Gator to pop up obscuring the view of LL Bean shoppers. Fair?

      Fine then. LL Bean gets to hire people to send to Nordstrom outlet stores whose job it is to stand between certain people and the merchandise they're looking at, and telling them about all the things they can buy at LL Bean. The customers are allowed to tell the LL Bean employee to "go away", at which point the LL Bean employee must immediately stop talking and move out of the way until the customers decide to look at a different item. Then it repeats. The victims are chosen by a person outside the store, who is asking for signatures for a petition to save little puppies. This person does not mention any affiliation with Nordstrom or LL Bean, but at the very bottom of the petition in fine print is the line "You may be bothered by certain people in certain stores." Neither the document nor the petitioner gives an explanation of "bothered" or a list of "participating" stores.

      --
      If I have been able to see further than others, it is because I bought a pair of binoculars.
    7. Re:Horrible Idea by joemc91 · · Score: 2

      How many of these people actually WANT Gator on their computer? About 90% of the bitching I hear from friends with computer problems has to do with adware, so I'm guessing that they didn't want it there in the first place. I'm not saying that LL Bean is right in suing, I can see their point though.

    8. Re:Horrible Idea by nacturation · · Score: 1

      I think a better comparison is if you request an L.L.Bean catalogue in the mail and the postal carrier has been hired by Claria/Gator to tape an advertisement for J. Crew onto the catalogue's cover. Are you saying that because you asked for the mail carrier to deliver stuff to you that this practice would happen with your full permission?

      The spyware angle is a different issue altogether because that's similar to hiring an advertising firm to recommend competing products to you. Even if you were ignorant that you hired them (EULA agreement) it's still something that you agreed to.

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    9. Re:Horrible Idea by Glamdrlng · · Score: 1
      You're confusing who is controlling what is on the screen. I, the user, have chosen to have Gator on my screen (assuming I choose to download and install Gator).
      Odds are, you (being a typical user) didn't know what you were getting yourself into when you clicked "Yes" in the IE Install-in-demand window. You never chose to install a program that would assault you with popups based on your web usage habits, and I'm willing to bet that if Gator billed itself as "a program that will give you even more popups" then it wouldn't have as large of an install base.

      LLBean is suing a company that's using dishonest and deceptive software in a directed attempt to undermine their business.
      --

      Yes, my only tool is a hammer. And you're starting to look like a nail.
    10. Re:Horrible Idea by Almond+Tree · · Score: 0

      You have entered Slashdot. You WILL NOT say nice things about Microsoft, IE, SCO, spyware, or Cowboy Neal. It's just not done!

      --

      bau bau chicka chicka mau mau

    11. Re:Horrible Idea by JuggleGeek · · Score: 1
      How many of these people actually WANT Gator on their computer?

      Few, if any. However, Claria/Gator isn't being sued by LL Bean. The companies that are being sued are going to argue that Gator is there doing something that these users want, and that the users installed it voluntarily (or at the very least agreed to it in the EULA.) There are currently no laws making spyware illegal.

      To me, the spyware issue is completely seperate. This isn't a spyware case, this is a trademark case. And I think that LL Bean should lose. If they win, google is going to be in trouble, as is any other search engine that sells advertising space. Legitimate software that could be designed to help people shop/compare online could be stifled. What if the software was designed to help you be aware of the the business practices of a company you are considering purchasing from, and you had put it there for that reason? A consumer reports/BBB/customer response type of system, for instance. Would that still be wrong? Would that be trademark infringement, which is what LL Bean is suing over?

      If people *do* want the software on their computer, then LL Bean has no right to stop that, IMO. That's why I think they will lose this suit, and why I think they should lose.

      Spyware is a seperate issue, but they aren't suing Gator, and this suit is not going to outlaw spyware.

  15. Uh-uh! by mrfantasy · · Score: 5, Informative

    It's not spyware, it's online behavioral marketing!

    --

    -- Of course I'm paranoid. I'm a sysadmin.

    1. Re:Uh-uh! by hsidhu · · Score: 2, Informative

      What ever screw them, I'm using the hosts file form these folks.

      This keeps me away from I would say 90% of the crap out there. Everyone should get one, there is nothing like it.

  16. Breaking News!! by Anonymous Coward · · Score: 0

    Coke (tm)(c)(patent pending) has filed suit aginst Pepsi. in a recent NYPD Blue which Coke is an advertiser, Sipawitz was seen drinking a Pepsi.

  17. I hope they lose by Patman · · Score: 3, Interesting

    I hate spyware/adware as much as anyone.

    This said, I hope LL Bean loses. If I choose to let a program show me ads(or anything else) when I visit their site, that's my business, not LL Bean's.

    Gator's predatory practices are a problem, and they need to be reined in; but LL Bean has no right to say that I can't be shown an ad on a machine I own.

    1. Re:I hope they lose by gcaseye6677 · · Score: 3, Insightful

      Nobody is trying to tell you what you personally can put on your screen. If you want to have Eddie Bauer's website open at the same time as LL Bean's, they won't know or care. When someone has built a business around the idea of leeching customers directly from another business's storefront, that's when they care. That being said, I think the burden of proof here will be fairly high, and I'm not sure that LL Bean can meet it, although I certainly hope they do.

    2. Re:I hope they lose by Red+Alastor · · Score: 1

      Do you really choose to let a program show you those ads ? You probably just chose to have your computer clock on time and got the advertising bundled with.

      --
      Slashdot anagrams to "Sad Sloth"
    3. Re:I hope they lose by Anonymous Coward · · Score: 2, Insightful
      This said, I hope LL Bean loses. If I choose to let a program show me ads(or anything else) when I visit their site, that's my business, not LL Bean's.

      I agree, it should be legal for you to do this. What is in question, however, is whether it should be legal for LL Bean's competitor to pay someone else to make this happen on your computer in response to LL Bean's name. That, in my opinion, quite possibly should not be legal.

    4. Re:I hope they lose by Patman · · Score: 1

      Nobody is trying to tell you what you personally can put on your screen.

      That's exactly what they're doing.

      They want to tell me that I cannot run a program that display other competitor's ads on the screen when I go to their site.

      If I make the choice, it's my call. Not LL Bean's.

    5. Re:I hope they lose by Anonymous Coward · · Score: 1, Funny

      Fine, furnish your email address here on Slashdot, and we'll make sure your right to view ads ON YOUR VERY OWN MACHINE is protected.

    6. Re:I hope they lose by FLEB · · Score: 1

      Someone else might have given them incentive, but the end-user still gives the go-ahead. They can pay and pay and pay and pay, but it won't do a thing until I click "OK"*.

      * Unless it's a trojan/worm/virus/etc. with no warning and no deeply-buried EULA clause.

      --
      Information wants to be free.
      Entertainment wants to be paid.
      You just want to be cheap.
    7. Re:I hope they lose by Anonymous Coward · · Score: 0

      Since a high majority of Claria/Gator users are unwilling users I think LL Bean should win this one.

      The companys that had Claria serve their adds should have known Clarias business model gave recipients of ads no choice in whether or not they even wanted them.

      If Claria made their software optIn only then LLBean would be suppressing the users wishes but, this is certainly not the case.

  18. What about the user's rights? by toupsie · · Score: 4, Interesting
    Granted I would never put crap like Gator on my PC but what if I were one of the many psychos that love ads? Heck there is even a popular web site where you can view ads -- for entertainment! If I want to install a "web tool" that pops up competing Ads when I view sites, what is it the right of a company to stop me? Do they own my PC? Is LL Bean going to rule what I can have pop up on my computer when I view their site? What, are they going to prevent me from having a Word document open that praises the virtues of polyester at the same time I view their site?

    Hey I hate adware tremendously but users have a right to have their browser to behave the way they want. I use a product called Pith Helmet that alters the way content is presented in Safari. Am I going to get sued for that, or the author? LL Bean is stepping over the line. They have no right to tell me what products I can have installed on my PC when I browse their site. If their products are better than their competitors, they shouldn't be afraid of the pop ups. It should provide a level of contrast that makes their products shine.

    Damn, I hate siding with Gator on this one...

    --
    Strange women lying in ponds distributing swords is no basis for a system of government.
    1. Re:What about the user's rights? by DNS-and-BIND · · Score: 3

      Spyware installs itself, either the user doesn't make a choice or is tricked. Does anyone download Gator, knowing what it is, and install it? I call bullshit.

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    2. Re:What about the user's rights? by shird · · Score: 1

      But these companies are making money off of someone elses content, and the advertising/incentive etc to get them to the site in the first place. If you choose to open up an ad when you visit a site, that is fine.

      But this software automatically opens up (competing) ads based on the content of someone elses site. So in a way, its kind of stealing content, or at least the 'vibe' of a site. ie, the author may go to a lot of trouble to make their site give people the incentive to buy things advertised, and this software is effectively stealing that.

      I think this type of software should be illegal, even if you want it, because as I outlined above, it is similar to stealing. This includes ads in the opera browser etc.

      --
      I.O.U One Sig.
    3. Re:What about the user's rights? by shird · · Score: 1

      I think the point he is making is the precednt it might set will disallow other content-based advertising, including that you actually may 'want'(eg. ads in the opera browser). But I for one think that should be outlawed as well.

      --
      I.O.U One Sig.
    4. Re:What about the user's rights? by martinX · · Score: 1

      But shouldn't that be an issue between the spyware maker and the PC user?

      --
      When they came for the communists, I said "He's next door. Take him away. Goddam commies."
    5. Re:What about the user's rights? by Anonymous Coward · · Score: 1, Funny

      I actually had a user once that told me right off the bat when I sat down at her computer "dont touch my gator, I know you tech guys hate it but I use it for all my passwords". I thought she was a moron but I didnt touch it.

    6. Re:What about the user's rights? by bigdavex · · Score: 1

      Totally. I agree.

      --
      -Dave
    7. Re:What about the user's rights? by DNS-and-BIND · · Score: 1

      The PC user doesn't know he has spyware running.

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
  19. About damned time. by chrisbro · · Score: 2, Insightful

    Anyone else hopeful that this will start a trend of companies going after those like Claria? I can't even begin to count how many times I'd had to bring a friend's computer back from the brink of uselessness because of spyware. Hopefully lawsuits like this will cause enough of a stir to end it, either through economic problems caused by the lawsuits, or outright banning through law (fingers crossed!). Are there any other high-profile suits in the works against such companies?

    Popups and spam are the scourge of the internet.

  20. bravo by js3 · · Score: 1

    I'm really sick of spyware. everytime I clear the crap from my bros computer it magically appears after a couple of weeks (I wonder what porn site he visits, he always plays dumb). I'm even sicker of IE, it's nice to see some companies actually caring about this stuff. microsoft just doesn't give a shit anymore

    --
    did you forget to take your meds?
    1. Re:bravo by Anonymous Coward · · Score: 0
      I'm really sick of spyware. everytime I clear the crap from my bros computer it magically appears after a couple of weeks (I wonder what porn site he visits, he always plays dumb).

      Free advice: if your brother isn't smart enough to run some spyware removal tool, he's probably not smart enough to clear his browser's history. So look at it and see if he is in fact visiting such a site. If he is, then tell him you're only willing to give him free tech support in the future if he stops visiting problem sites like [insert URL here].

  21. Who Owns the Screen? by G4from128k · · Score: 4, Interesting

    Although I approve of anything that can stem the tide of spyware (and wear LL Bean), I do question the company's grounds for suing. In some ways Claria's popups could be likened to trespassing in an LL Bean store caring a banner for a competing retailer. Yet this analogy suggests that LL Bean (for example) owns the computer of people visiting its site.

    I can envisage legitimate services that could be caught by this. For example, I can imagine a service that watches webpages and provides warnings to the user of malware links, scams, etc. Such a service would be effectively outlawed by this precedent. If LL Bean suceeds, then no service or piece of software has any right to process an LL Bean page and trigger any other actions than the ones that LL Bean approves of.

    I want to get rid of spyware (although I have yet to see any on my Mac yet) but wonder about the precedent this lawsuit sets and what it means for consumers rights.

    --
    Two wrongs don't make a right, but three lefts do.
  22. This might work except for one small flaw by Anonymous Coward · · Score: 0

    I remember when for some strange reason spammers clammed to be affileated with people they weren't.

    Populare targets were AoL, Microsoft and one spammer repeatedly clammed to be a branch of an electronics company
    (The spammer even sent forged e-mails clamming to be from the CEO)

    It's a clever tactic to crush compeating companys. Advertise for them using Spam.

    Now Microsoft could use Gator to throw up a RedHat ad on it's own website and then sue RedHat.
    Or IBM could throw up an SCO ad on Suns website and sit back.
    (Keep in mind people, IBM and Sun are at odds, IBM and SCO are at odds. Getting Sun and SCO at each others throats would be ideal.
    Especally as Sun is pro Linux now a days and that may threaton SCO)

  23. Unaware by shird · · Score: 3, Insightful

    Unfortuantly probably a sizable chunk of companies which advertise through this spyware crap aren't even aware thats how their ads are being displayed.

    And if they are, its easy enough for the spyware companies to sign up for one of the many web page banner ad services and display those instead. The banner ad companies will not be immediately aware that a particular id is not being displayed on a web page, and is instead being 'pinged' by a victims comp. When they do become aware, its a simple matter of getting a new id and distributing it to all the compromised machines through their auto updating features they all seem to have.

    --
    I.O.U One Sig.
    1. Re:Unaware by shird · · Score: 1

      Or they do what some are already doing, and looking for keywords in ICQ/messenger/e-mails/key presses and displaying ads based on that, so theres no one to sue them.

      --
      I.O.U One Sig.
  24. Ahh to fight the good fight by l0ungeb0y · · Score: 5, Insightful

    While I applaud LL Bean for taking an interesting tact here, I personally wish for their case to be dismissed.

    There are a couple very important issues here...
    Gator is NOT rewritting the actual webpage, it's only providing additional "pop-ups" in seperate windows that are targeted towards their "users" browsing habits. Essentially, they can claim they are providing a service by saying "ohhh, hey there lil user-buddy, looks like you're trying to buy a parka at LL Bean, perhaps we can interest you in this other parka over at Nordstroms", there is nothing wrong with that! Google does it all the time, Amazon does it... hell name one internet portal that does not provide alternatives based upon your current browsing parameters.

    While I might not care for Gator/Claria/Satan, I do respect that until laws are passed that clearly define their behavior as illegal or somehow restrict their behavior and they defy those laws/restrictions, there is very little the courts will be able to do.

    The users desktop does not become the property of LL Bean when a user goes to their website. Whatever happens on the desktop in a seperate window MUST be considered the consent of the user and LL Bean's claims should be dismissed as baseless.

    Any action barring the display of competitors ads would threaten to destroy the advertising models of practically every internet portal in the US. and even more threatening... allow sites such as Google and Amazon to be flooded by lawsuits.

    1. Re:Ahh to fight the good fight by js3 · · Score: 3, Informative

      the question here is whether these people are really "customers" or gator or not. Many of these people have no idea gator is installed or how gator is working. They assume that the website is the one creating the popups. Gator deceives these users into thinking the popups are by the site they visit which can create a considerable backlash or even devalue the attractiveness of the website. If gator labelled its popups or clearly indicated why the popups were coming up and who there were from it wouldn't be a problem.

      Gator is decieving users and making LL Bean take the wrath of complaints from the popups

      --
      did you forget to take your meds?
    2. Re:Ahh to fight the good fight by l0ungeb0y · · Score: 2, Interesting

      No, actually that's not the point here.

      To quote the LL Bean representative:
      "These advertisers are illegally poaching on L.L. Bean's trademark," Kelley said. "Using our trademarked name as a trigger to which you want to serve your ads causes customer confusion and crosses the line into trademark infringement."

      Their greivance is about brand/trandmark infringement ... that is competitors encroaching "their space" by placing ads on the users desktop. Essentially, LL Bean is trying to say that they own your desktop while you view their site.

      While your claim about Gator/Claria "decieving" it's users is an interesting one, it is not an issue LL Bean can raise since LL Bean does not own your desktop. The decision to catagorize spyware as malware is currently making it's way through Government and we should start hearing about some decisions in the future.

    3. Re:Ahh to fight the good fight by Almond+Tree · · Score: 0

      Hi! It looks like you're shopping for snowshoes. Would you like some help with that?

      Anybody know when gator season is? (racks one into the chamber)

      --

      bau bau chicka chicka mau mau

    4. Re:Ahh to fight the good fight by Anonymous Coward · · Score: 0

      Yes, it is the point. L.L. Bean needs legal ground to act and the trademark infringement provides it (or at least that is the hope). But the reason why L.L. Bean even investigated this was due to consumer complaints about the pop ups. The consumers assumed L.L. Bean was the source of the pop up ads. L.L. Bean in no way is trying to control the user's desktop.

  25. Wow by Tesko · · Score: 0

    It's a wonder no one thought of this sooner.

    But the real question is if the courts will find the companies advertising or the spyware "manufacturer" at fault.
    What if both are deemed illegal? If neither?

  26. Ive been thinking for a while by LennyDotCom · · Score: 3, Interesting

    We should go after companies that hire spammers they are much easier to find. Then the spammers

    --
    http://Lenny.com
    1. Re:Ive been thinking for a while by darnok · · Score: 2, Funny

      What I'd like to see is something along the following lines:
      - I get email in my email client
      - I mark the email as spam (or my spam filter does), and any URLs in the spam message are logged

      Some time later, I decide to go to a site that has been referenced in spam sent to me. My Web browser gives me a popup window warning me "You're about to hit a site that's previously spammed you. Do you want to continue?". I think "Hmm, maybe I don't want to buy my new car/toy/whatever from these guys after all; I'll go somewhere else instead"...

      In other words, the spam *I* get is used to create filtering rules about the sites *I* visit.

      I'm sure the spammers would get smart about avoiding this if it ever caught on, and maybe the logging would have to be made progressively smarter over time. However, I'd *really* like the capability of being notified when I visit the site of a vendor who's previously spammed me.

      Bottom line: if vendors realise that they'll be missing out on sales from a *real* potential customer as a direct consequence of their spamming, maybe they'll stop paying the spammers to do their advertising.

    2. Re:Ive been thinking for a while by FLEB · · Score: 1

      Succeptible to Joe Jobs, though. I'd hate to be the third-party retailer some spammer got pissed at if this became popular.

      --
      Information wants to be free.
      Entertainment wants to be paid.
      You just want to be cheap.
  27. Why will they be more successful than UHaul? by Anonymous Coward · · Score: 3, Informative

    There was already a lawsuit concerning the same issue. What's different about this case?

  28. My Bonzi Buddy always tells me the best deals :) by utahraptor · · Score: 4, Funny

    No, but seriously, I was really pissed off at one of my friends so I installed in on his computer on purpose. You would not believe how must data the downloader intalled if I told you. It is such a terrible and invasive program that we were not on speaking terms for over a month after that.

  29. Firefox! by CharAznable · · Score: 3, Interesting

    I use Firefox you insensitive clod!
    Seriously, with even that old, obsolete behemoth IE coming out with popup blocking. I suppose in a couple of years popup advertising will be obsolete and completely unprofitable.
    On the other hand, I'm sure spammers and scumbags like Claria will come up with methods that are twice as annoying and twice as hard to block.

    --
    The perfect sig is a lot like silence, only louder
    1. Re:Firefox! by Anonymous Coward · · Score: 1, Insightful

      What does pop up blocking have to do with it? I don't know what spyware is doing now, but once it's installed on the machine nothing stops it from doing "system("MOZILL~1.EXE www.somecrappysite.com");".

      If the user installs the spyware, the spyware pretty much owns their machine (or at least their profile). It's not much harder for it to launch a Firefox window instead of an IE window. Linux won't help either, spyware can still accomplish it's goals without root permissions.

    2. Re:Firefox! by FLEB · · Score: 1

      On the flipside, though: unless you have the ActiveX plugin for Mozilla installed, you won't be hit by a deluge of "Do you want to install"s every time you go to some sites, and there's less chance of GETTING the spyware.

      I'm not saying you don't have a point, though. Just adding something.

      --
      Information wants to be free.
      Entertainment wants to be paid.
      You just want to be cheap.
  30. Non-aggressive ads by Anonymous Coward · · Score: 0

    For me, recently testing search engine optimization of Google AdSense, it's very strange that those spammers try aggressive ad campaign even in today when everyone knows spam = bad (except for no-brainer ppl who are readily to catch virus via pr0n mail in Outlook)
    Is there any success-rate proof to verify the positive effect of aggressive marketing or not?

  31. taking the high road(?); Careful what you wish for by David+Hume · · Score: 4, Insightful

    i'm glad to hear that there are companies out there who are against acosting their customers with guerilla-advertising. i tip my hat...


    I'm surprised that people don't see the First Amendment concerns. Be careful what you wish for. What if L.L. Bean where "taking the high road" by preventing their customers from being "accosted" with information such as L.L. Bean's use of sweatshop labor, discrimination against (fill in the blank), or sale of clothing that was dyed with alleged carcinogens? It is easy to applaud a method of speech when you also happen to dislike the (usual) message. Unfortunately, you may be creating a precedent so that method cannot be used to distribute any content.

  32. We should sue the advertizers, not the messengers! by amigabill · · Score: 1

    >This is an interesting route to go about getting
    >rid of spyware, attacking its source of income
    >instead of the manufacturer.

    I can't understand why the anti-spam laws weren't made to work that way. It's the only way that makes sense to me. Otherwise the companies will just hop from one spammer to another, and continue sending their junk to us. Same thing for these pop-up things and spyware. The only way to make a difference is to go after the people paying the bums...

  33. Spyware - Organized Crime? by manticor24 · · Score: 2, Insightful

    No, I'm serious. Consider this. They make software explicitly for the purpose of stealing costly visitors from websites. On the internet, that's the only "merchandise" that can be stolen. Visitors are just another, really expensive form of overhead.

    But, if you don't want any of your competitor's popups appearing on your website, all you have to do is advertise with them (aka. paying your protection fee). But, doing this, you still look bad to everybody else, even though while spyware is still legal, you have no other recourse.

    Doesn't that sound oddly like a protection racket to anybody else?

  34. Google by zors · · Score: 4, Interesting

    Isn't this the same thing as going after google for dsiplaying ads for another company when LL bean's name comes up?

    Honestly, we'd probly all be rooting for google in this case.

    Just a thought.

    1. Re:Google by tisme · · Score: 5, Interesting

      Nope, it's not the same.

      Why? Because Google respects trademarks and if you do not want ads to appear with your trademark, all you have to do is let them know.

      Many companies take advantage of this fact, do a search for New York Times... notice any advertisements? OK occassionaly there are some because creating an advertisement for Google automatically puts it on the search engine, but if any show up, they will be gone the next morning when a Google editor gets a chance to look at it. The exact same holds true for a search of L. Bean (do a search, the one adverstisement is their own, they have a monopoly on advertising with their search term on Google.)

      Google forbids advertisers bidding on a search term if you write them a letter formerly requesting as much.

      The question that comes up is... should companies with trademarks have to proactively fight to have ads removed on Google associated with their trademarks, or should they request being added to a whitelist first? Many companies do not mind advertising on Google with their trademarks ie: Microsoft... while others forbid it, ie: eBay, New York Times, L Bean.

      The funny thing about eBay is that although they forbid advertising using such terms as e-Bay, eBay, e bay, ebaye (or anything similar) they (eBay itself) actively advertise on Google urging people to buy products from other manufacturers on the eBay website, they even give affiliates a list of recommended keywords if you want to make $$$ buying the keyworks on search engines and referring new users to eBay. See: http://keyword.ebay.com/

      Any judgement coming out of this could also have a potential impact on Google if a company were to decide to seek damages from Google, but at least with Google you can ask nicely and they will remove advertisements.

  35. While I'm in the "this probably won't work" camp.. by Xhad · · Score: 2, Insightful
    ...it will be interesting to see what happens with spyware that inserts links to ads in actual webpages.

    I've already had forums-admin friends talking about how they get all these posts from people asking "WHY ARE THERE POSTS IN MY ADS NOW?" when it turns out to be adware.

    Then again, I suppose the "defamation" approach might apply to websites as well; maddox had a disclaimer recently that basically said "I did not get popups you morons, go download Spybot/Adaware and leave me alone."

    The first spyware I ever "installed" had a little link at the bottom saying "This is a [company] offer and is not sponsored by the websites you are visiting." If the law gets involved in this scumware at all those should be mandatory.

  36. An open letter to JC Penny by mysticgoat · · Score: 3, Interesting

    I have shopped at JC Penny stores for more than 20 years. More than a third of my wardrobe has come from JC Penny during all that time.

    I like the JC Penny stores.

    But I dislike spyware and pop-up ads much more than I like JC Penny.

    I will be shopping elsewhere until it is clear to me that JC Penny has adopted an advertising strategy that does not mess with my internet usage. JC Penny: know that in addition to what you have spent on pop-up ads, these have also just cost you a customer.

    Thanks, LL Bean, for bringing this to my attention. I have never paid you much attention in the past, but I will be checking out your catalogs in the future.

    It shouldn't take much of a boycott to get companies like JC Penny and Nordstrom to police their marketdroids more closely. And I wonder if something can be done with a slashdot poll wrt companies that subsidize the worst pop-ups?

    1. Re:An open letter to JC Penny by Anonymous Coward · · Score: 0

      Who'd have thought that JC Penny trawled Slashdot posts in order to gauge the effectiveness of their ad campaigns?

    2. Re:An open letter to JC Penny by mysticgoat · · Score: 1

      I'm pretty sure that JC Penny is big enough that it has its very own IT department. I just betcha that at least a couple of their tame geeks read slashdot. And that one of them will get a kick out of making sure that others in the company know about this thread.

      Slashdot can be an effective social engineering tool, youbetcha.

    3. Re:An open letter to JC Penny by Anonymous Coward · · Score: 0

      Maybe you should try sending them a letter like a normal person.

    4. Re:An open letter to JC Penny by mysticgoat · · Score: 1

      You mean like with a stamp and everything? That's thirty seven cents, plus the hassle of loading an envelope in the printer.

      Besides, I've hung around slashdot so long there's no way I could be normal.

  37. Re:taking the high road(?); Careful what you wish by martinX · · Score: 4, Insightful

    Would I be right in saying that the First Amendment to the US Constitiution doesn't apply to corporations, only people.

    --
    When they came for the communists, I said "He's next door. Take him away. Goddam commies."
  38. Re:taking the high road(?); Careful what you wish by aardvarkjoe · · Score: 5, Insightful
    Unfortunately, you may be creating a precedent so that method cannot be used to distribute any content.

    So what? Try applying your argument to the guy in the street with a loudspeaker at 2 a.m., to telemarketers, to someone spraypainting on your walls, to somebody inserting propaganda into school textbooks... The first amendment doesn't give people the right to do whatever they want.
    --

    How can we continue to believe in a just universe and freedom to eat crackers if we have no ale?
  39. How do they know by rsilvergun · · Score: 2, Insightful

    The basis of the suit seems to be claria "illegally trading on" LL Bean's name. But how do they know it's the LL Bean name that's triggering the pop ups? If the pop ups are triggered by keywords, wouldn't the kind of keywords on LL Bean's page tend to trigger their competitors? If that's the case, where's the basis of their suit?

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  40. Re:taking the high road(?); Careful what you wish by chaos421 · · Score: 1

    i'm not sure how preventing pop-up ads on their website, and the use of their name/trademark on spyware has anything to do with the release of controversial information. do you have any allegations to release about ll bean? imho, there is a very, very large difference here.

  41. Interesting Approach by Ignatius_VI · · Score: 3, Interesting

    This is definatly a step in the right direction. It's an approach I never thought of before. In having spyware force ads onto potential customers who go to LL Bean's website, LL Bean is losing business from people who click the ads.

    I may not be wording this correctly, but in a similar view, couldn't it be said that these ads are an invasion into the business' property?

    Can you stand outside the door to KB Toys and hand out ads that say go to Toys R Us instead?

    1. Re:Interesting Approach by Secrity · · Score: 1

      "Can you stand outside the door to KB Toys and hand out ads that say go to Toys R Us instead?" It would depend upon who owns the area outside of KB Toys' door and the local laws concerning the distribution of said ads. If the door opens onto a public sidewalk, there may be laws concerning the distribution of the ads (no matter whose door you were near). In a shopping mall (private property) there is usually a posted policy against distributing literature of any sort. In theory there would be nothing to prohibit anyone from standing outside the door to KB Toys and handing out ads that say go to Toys R Us instead. There may be other laws too, such as loitering laws that would prevent somebody from doing that.

    2. Re:Interesting Approach by Ignatius_VI · · Score: 1

      Hmmm... Seems like LL Bean is going into a grey area of the law then. I don't know how an internet anti-loitering law would work since you can't physically hang around a website... I hope they can figure something out with this that holds the spyware companies back.

  42. Well well well!-WMB's by Anonymous Coward · · Score: 0

    So when do we attack the big companies and their overpaid CEO's then?

  43. Wusses... by Cyno01 · · Score: 1, Offtopic

    I have an LL Bean shoulder bag that i use at school. I go to an IB school, it similar to AP, but internationally recognized. I manage to get by with 2 notebooks, pens/markers and my calculator and a book/novel in my bag, and when i need to i go to my locker and *gasp* carry a book. Its a helluva lot easier on the back to pack smartly. Whats even worst than the huge backpacks are the rolling ones. No wonder american kids are so fat, they're too lazy to carry their own books. I cant stand the freshmen who dont realize they dont have to; have a notbook and binder for every class and carry those and every book at once in a rolling piece of luggage. I've tripped over enough that i wish someone would get seriously injured so they could be banned. I have a week of high school left, and i'm gonna miss kicking those down the stairs...

    --
    "Sic Semper Tyrannosaurus Rex."
    1. Re:Wusses... by LostCluster · · Score: 1

      In many schools, education reform laws have caused schools to trim minutes from already busy passing periods... making it a physical challenge to go from one classroom to another in the allotted time. Stopping at the locker every period is sometimes just not an available option...

    2. Re:Wusses... by Anonymous Coward · · Score: 0

      Shutup freakboy...

    3. Re:Wusses... by back_pages · · Score: 1

      So sorry but what in the world are you talking about? What is a "rolling piece of luggage"? I carry a bag that was actually sold as a diaper bag but is very stylish (solid black and carries some name brand; my girlfriend bought it for me) and has a single shoulder strap. Are you talking about a Jansport style backpack that is so popular in the states (and elsewhere(?))?

    4. Re:Wusses... by Cyno01 · · Score: 1

      We have 4 minutes passing time, someitmes i have to go from the third floor to the opposite side of the first floor. Seriously, if you manage well, its easy, if you have math third hour and pass your locker between first and second, grab your book then. Its not always possible, but you dont have to carry a ton of books at all times.

      --
      "Sic Semper Tyrannosaurus Rex."
    5. Re:Wusses... by Glendale2x · · Score: 1

      So sorry but what in the world are you talking about? What is a "rolling piece of luggage"?

      It has wheels and a handle, and these asshats drag it along behind them in crowded hallways.

      --
      this is my sig
    6. Re:Wusses... by Glendale2x · · Score: 1

      I've tripped over enough that i wish someone would get seriously injured so they could be banned. I have a week of high school left, and i'm gonna miss kicking those down the stairs...

      Don't worry, you'll see them again in college.

      --
      this is my sig
    7. Re:Wusses... by LostCluster · · Score: 1

      Possible if your locker is located on the second floor... imagine a kid who's locker is on the first floor, with classes on the third and second floors all day.

  44. Re:taking the high road(?); Careful what you wish by jdreed1024 · · Score: 4, Insightful
    Unfortunately, you may be creating a precedent so that method cannot be used to distribute any content.

    That's going a little over the top. The lawsuit is about protecting their trademark. They are claiming that the ads are triggered by the phrase "LL Bean" which is in fact a trademark. And they are legally obligated to protect that trademark, or they lose it. And then any company can legally make clothes and put "LL Bean" on them.

    The First Ammendment is not at issue here. Ever wonder why so many ads say "the next leading brand" and show a picture of a container similar to, but not identical to the brand they're referring to? It's because they're not allowed to use that brand's name in their ads. And in places where it is used, there's always a disclaimer that says "Product $foo is a trademark of company $bar".

    It's about using a trademark in advertising and not acknowledging it. That's what LL Bean cares about. The spyware is a side issue.

    That having been said, I don't think they stand a chance. The spyware will simply be modified to instead of look for "LL Bean" look for something like 'Outdoor clothing" and "Portland, Maine". Neither of which are trademarkable. And then LL Bean is SOL. I predict nothing useful will come of this.

    --
    There is no sig, there is only Zuul.
  45. Corporations taking advantage of spy/adware by oneiron · · Score: 5, Insightful

    Hmm.. I've never been infected with spyware or adware, and I'm just a little bit astonished to find that well known corporations such as Nordstroms utilize these types of tools. I would love to have a list of companies using this type of stuff so I could choose to spend money elsewhere. If such a list does not already exist, someone should definitely create one.

  46. True, but... by raehl · · Score: 4, Insightful

    It may take a while for LL Bean to see any actual money out of it, but that doesn't mean the lawsuit isn't a good thing for the rest of us: If LL Bean's suit doesn't get thrown out right away, Claria won't be able to sell other companies on the idea that this form of advertising is definitely legal. Corporate sorts aren't known for being big on risk generally, so this should cause a significant depreciation in revenue available to Claria.

  47. As a helpful employee... by raehl · · Score: 4, Funny

    a lot of customers would complain about getting coupons for products they don't like instead of the ones they actually use.

    I'm sure you told them that all they had to do to get the coupons they wanted was buy the products they didn't like, right?

  48. Re:taking the high road(?); Careful what you wish by MMaestro · · Score: 4, Insightful
    What if L.L. Bean where "taking the high road" by preventing their customers from being "accosted" with information such as L.L. Bean's use of sweatshop labor, discrimination against (fill in the blank), or sale of clothing that was dyed with alleged carcinogens?

    You have a point there, but thats not the case in this situation. The argument L.L. Bean is trying to make is that Gator (I refuse to call it Gloria Corp) setup their pop-up program so that their competitor's advertisement would show up at their site.

    Thats like saying, 'Welcome to L.L. Bean where you can fine products and clothes, but be sure to look at Gap's new shipment of jeans. Oh and J.C. Penney has a sale this week, you should take a look. Oh and since you're searching for shirts and ties, Nordstrom just announced a new line of this month check it out. Oh and enjoy your stay at L.L. Bean's website.'

  49. Re:taking the high road(?); Careful what you wish by melgeroth · · Score: 2, Informative

    Thats not true either. You can speak publicly about other brands so long as it is not or cannot be called libel. Using that brand name for profit, commercial use, or personal use is not your right, but talking about it in a public forum is. I can say "CNN has xxx viewers" in my ABC advertisement, as long as it is a correct fact, and i am not using it the name CNN to endorse or sell my product.

  50. It's not the same thing. by raehl · · Score: 3, Insightful

    First:

    If a person visited "LLBean.com" and had advertising pop up, it would bge reasonable for them to conclude that LL Bean caused the advertising to pop up, since the site is llbean.com (trademarked) and LLBean is on the website.

    If a competitor's coupon comes out of the receipt printer when you buy a product, it would not be a reasonable conclusion that the company which made the product caused the coupon to print out. As you can see, with the web pop-ups, there's damage done to the trademark (I get pissed that LL Bean is sending me popup ads when they're not), whereas with the coupons, there is no damage.

    Second:

    With the web popups, the trigger is LLBean.com - a trademark. With the coupons, the trigger is the UPC code, which is not trademarked.

    1. Re:It's not the same thing. by sql*kitten · · Score: 1

      If a person visited "LLBean.com" and had advertising pop up, it would bge reasonable for them to conclude that LL Bean caused the advertising to pop up, since the site is llbean.com (trademarked) and LLBean is on the website.

      Quite. The analogy is that Nordstrom employees disguised as LL Bean employees are being sent into branches of LL Bean to mislead customers.

  51. Re:My Bonzi Buddy always tells me the best deals : by Anonymous Coward · · Score: 0

    In my nieve days, I actually used my parents credit card to purchase the "full BonziBuddy." I was still 15 and on AOL dialup back then...

    (posted anonymously for a reason) :P

  52. Commercial Speech != protected speech by Xhad · · Score: 1

    Advertisements and political statements are not the same thing. What you're talking about would be more appropriate if this was "LL Bean gets pissed off that Google searches on LL Bean are returning competitors".

  53. Re:Who Owns the Trademark Name? by asr_man · · Score: 3, Interesting

    Bean isn't suing to own your screen. Bean is suing companies that use Bean's name for profit -- their own. Bean's competitor's have contracted with Gator to make Bean's name result in a competitor's site appearing. It isn't the fact that the customer is looking at a parka that makes Bean's competitor's popup; it's the fact that Bean's trademarked name/website was used. To me this smells of pure trademark infringement.

    We already agree that cybersquatting is illegal. If I bought the attwireless.com domain and made it redirect to cingular.com, I'd get my ass sued off and rightly so. But what Bean's competitor's are doing through Gator -- does this amount to the same thing? That is the question, and one might well be persuaded the answer is "yes".

  54. The Internet lives beyond the US of A, ya know by k2dbk · · Score: 5, Insightful

    Not only is the First Amendment of the United States Constitution probably not applicable in this context to corporations, but it's certainly not applicable outside the United States. Further, as noted below, freedom of speech doesn't mean "freedom to do anything you damn please". The oft-mentioned statement about not yelling "fire" in a crowded theatre (unless applicable to the situation) would apply in this case, in that doing harm purely for some form of personal (or corporate) gain can't be hidden under the first amendment rights cloak.

    1. Re:The Internet lives beyond the US of A, ya know by sam_handelman · · Score: 1

      The suit is between US corporations and in a US court; I hardly think such a court is going to agree that our national laws don't apply because this is happening "on the internet".

      Corporations are "natural persons" under US precedent - meaning that they benefit from constitutional protections as if they were people.

      That said, commercial speech is less protected than some other forms of speech, but it makes no difference wether you are a Corporation or a private citizen.

      --
      The good and new comes from no quarter where it is looked for, and is always something different from what is expected.
  55. Re:taking the high road(?); Careful what you wish by rolocroz · · Score: 1, Funny
    (I refuse to call it Gloria Corp)

    So do I. It's called "Claria", so there's no reason to call it Gloria. :)

    --

    I meta-mod all positive moderation Unfair, because it's abuse of the system.

  56. This happened to my company by gomediesel · · Score: 4, Interesting

    About 6 months ago the same thing happened between my company and a competitor. The competitor used the GAIN (Gator) network to get their banner in front of the page when clients were ready to apply for our services. Since the owner of the company I work for happened to be a lawyer he got on the phone with the CEO of the competing company and threatened to start a lawsuit. The competitor backed down immediately and abandoned the GAIN project completely. I don't know what will happen in this scenario but it will be interesting to see what legal grounds they will use.

  57. And not just ads... by raehl · · Score: 1

    What if I have software installed that brings up a window when I visit a website to buy a product, and the window has links to other websites where I can buy the same product for less?

    Hrm, I better go patent that.

    1. Re:And not just ads... by nacturation · · Score: 1

      If both companies you're buying the product from are in Froogle, this might not be all that difficult. Figure out the format Froogle uses to grab product and pricing information, and do the rest. Hm... you may be on to something interesting here. At the very least, I could see this as a useful option to have built into the Google toolbar, though much to the displeasure of the higher-priced merchants!

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  58. Re:taking the high road(?); Careful what you wish by Glug · · Score: 5, Informative

    I'm surprised that people don't see the First Amendment concerns. Be careful what you wish for. What if L.L. Bean where "taking the high road" by preventing their customers from being "accosted" with information such as L.L. Bean's use of sweatshop labor...

    This is not a First Amendment issue. If the situation were that surfers were voluntarily using a popup-generating program (remember www.thirdvoice.com? (thirdvoice wiki) then it would be, but this situation is different: Surfers who did not authorize the placement of the spyware software on their PCs are being presented with Nordstrom's advertising.

    Nordstrom would have the right to bitch about LL Bean's operations in a voluntary medium, but Nordstrom has no First Amendment rights in a medium that entails the unauthorized installation of spyware any more than I have the right to come into your home with a bullhorn and lecture you about the evils of the bush administration. If the allegation of Nordstrom's paying money to a spyware popup-vendor is true, then a reasonable person could argue that Nordstrom has engaged in computer trespass or other illegal behaviour, and it would certainly have no First Amendment rights to do that.

  59. Re:taking the high road(?); Careful what you wish by Epistax · · Score: 3, Informative

    I don't remember where, but I heard that a corporation has all rights granted to it as an individual. Wait, it's on TV right now! Hah what luck (daily show repeat). Ok it was a court.

  60. Re:taking the high road(?); Careful what you wish by zeno_2 · · Score: 1
    You would be wrong.

    Thats how I understand it. I am not a lawyer though, so...

  61. Re:taking the high road(?); Careful what you wish by Fortyseven · · Score: 5, Interesting
    Corporations are people, legally.

    "We may congratulate ourselves that this cruel war is nearing its end.
    It has cost a vast amount of treasure and blood. . . .
    It has indeed been a trying hour for the Republic; but
    I see in the near future a crisis approaching that unnerves me and causes
    me to tremble for the safety of my country. As a result of the war,
    corporations have been enthroned and an era of corruption in high places
    will follow, and the money power of the country will endeavor to prolong
    its reign by working upon the prejudices of the people until all wealth
    is aggregated in a few hands and the Republic is destroyed.
    I feel at this moment more anxiety for the safety
    of my country than ever before, even in the midst of war.
    God grant that my suspicions may prove groundless."
    -- Lincoln to (Col.) William F. Elkins, Nov. 21, 1864.
  62. No, not the same. by raehl · · Score: 4, Insightful

    When I visit Google's site, and google serves me ads, my natural conclusion is that google is serving me ads.

    If I go to LL Bean's site, and I get ads, my conclusion is that LL Bean is serving me ads. That's the damage to LL Bean's trademark.

    1. Re:No, not the same. by Nephilium · · Score: 1

      I'm with you on this... but the defense (don't worry... I'm going to boil my keyboard after typing this...) is that at the bottom of those pop-ups... in about a 6 or 8 point font, it says that this pop-up has no affiliation with the site you are visiting... Most people either close the pop-ups without looking, and hate the company's page they were on, or don't look at that little grey bar across the bottom...

      I've had to explain to countless people that our company website *doesn't* have pop-ups, and if they're getting them... they've got spy-ware...

      Nephilium
      --Think for yourself. Know what you're doing. Question authority. -- Timothy Leary

  63. Re:taking the high road(?); Careful what you wish by Anonymous Coward · · Score: 0

    Doesn't work quite that way. If that were the case, then a person could claim they are speaking for themselves and not a corporation (when obviously they aren't). Likewise, if a corporation had free speech but people didn't, then everyone would form their own little company. It's difficult to grant a different set of rights to corporations and people.

  64. Read the article by SignalFreq · · Score: 2, Informative

    They aren't claiming that you can't replace their ads with those of competitiors. They are claiming that using their trademarked name as a trigger (and presumably selling it to make a profit) is trademark infringement.

    "Using our trademarked name as a trigger to which you want to serve your ads causes customer confusion and crosses the line into trademark infringement."

    I agree with LL Bean. Claira Corp (aka Gator) is clearly making a profit from and diluting the LL Bean name.

  65. L.L. Bean, location by Anonymous Coward · · Score: 2, Funny

    I happen to live in the same town as L.L. Bean, Freeport, Maine, United States. Here, we ahve two very strange laws: "Hand guns must be brought to all churches, in the case of a Native American (Indian) attack", and "The purchase of mercury thermonitors is prohibited". You would think there would be a law agaisnt being jerks and recently laying off alot of their employees...

    1. Re:L.L. Bean, location by wheelgun · · Score: 1

      A lot of L.L. Bean stuff is the same Chinese junk you can buy at Wal-Mart. I'm afraid they are losing their ability to scout out quality products.

    2. Re:L.L. Bean, location by tbase · · Score: 1

      Yeah, those bastards- how dare they hire people they can't afford to support when their new major market in Japan takes a dump as a result of the Japanese economy. There should be a law that companies can't layoff anyone ever - they should just have to run themselves into the ground when sales tank as employee costs like healthcare skyrocket. That way, you'd do away with all the uncertainty and doubt; you'd know for sure you'd be out of a job when they closed their doors. I mean, it's not like their aren't a million other companies in Freeport that employ so many people, pay so much taxes, and create walking trails and exercise programs in an effort to promote a healthier employee. Wait a minute... no there isn't. Bah- they could always work in Pownal.

      --

      666-607: 6th floor apartment of the beast
  66. Re:taking the high road(?); Careful what you wish by zeno_2 · · Score: 4, Informative
    Actually I'm wrong, I'm sorry.

    From 5 more min of google searching it looks like it only applies to the 14th amendment.

    Santa Clara County v. Southern Pacific Railroad Company:
    "The defendant Corporations are persons within the intent of the clause in section 1 of the Fourteen Amendment to the Constitution of the United States, which forbids a State to deny to any person within its jurisdiction the equal protection of the laws."

  67. Re:taking the high road(?); Careful what you wish by majid · · Score: 4, Informative
    You are actually incorrect. Corporations have progressively been granted many rights. For a leftist history of this, check out this interview of Noam Chomsky. To paraphrase Cato the Elder, "Suffer corporations to become your equals, and they will become your superiors".

    In the specific case of the First Amendment, read about the Kasky vs. Nike case, where a Kasky used a California law to sue Nike for allegedly false statements about sweatshops. Nike tried to have the case dismissed in a CA court as violating its First Amendment rights, i.e. they claimed the First Amendment give it the right to lie, while at the same time not admitting they lied. The CA court disagreed, and ruled the statements in question (a letter from a Nike executive to press) were "commercial speech" and not subject to the same level of protection as First Amendment protected speech. Nike appealed to the US Supreme Court, which at first accepted to hear the case, then later reversed itself and punted it back to the CA Supreme Court to first decide on whether Nike did in fact lie or not. Thus, the question of whether corporations have full First Amendment rights has not yet been definitely settled.

    Whether it should or not is a value judgment. Opinions differ. I personally don't believe it should apply to non-humans, but I can see how groups like the ACLU or the EFF would be muzzled if they did not have rights (oh wait, this is happening already).

  68. Re:taking the high road(?); Careful what you wish by Anonymous Coward · · Score: 0

    OMG you're right -- we better shut down the ENTIRE INTERNET! It could be used for HARM rather than GOOD! Thank God you pointed this out to us!

  69. Re:taking the high road(?); Careful what you wish by TygerFish · · Score: 3, Interesting

    A corporation is granted many of the rights, privileges and risks that an individual possesses/face (see the current flap regarding breasts at the Superbowl, Bono's language).

    Like a human, a corporation can express an opinion (advertising, positions on issues); it can secure credit, often far more than the average human; it can commit crimes and be punished for them and it can declare bankruptcy. There are differences however.

    Basically, the answer to your question is both 'yes,' and 'no':yes, a corporation enjoys free speech, but it can be said to have a burden of responsibility to society in what it says and how it says it that is not quite the same as a person's. In New York City, for example, the law determines that a woman can go bare-chested anywhere a man can--practically difficult but legally acceptable behaviour--but NBC news cannot show a pair of bare breasts on Network Television for any reason even in a show on breast cancer.

    If I am wrong, correct me.

    --
    To mail me, remove the 'mailno' from my email addy.
    "Yeah. It smells, too..."
  70. Here ya go. by Cyno01 · · Score: 1

    Well, might as well use LL Bean for my examples... HUGE Backpack... Wheeled luggage.. I personally carry something very similar to this.

    --
    "Sic Semper Tyrannosaurus Rex."
  71. Re:taking the high road(?); Careful what you wish by Goldsmith · · Score: 1

    I think most of us can agree:

    The method of using spyware to generate pop-up ads is dishonest and should be illegal. Content is irrelevant.

    There are plenty of scarier examples of First Amendment encroachment out there (one that quickly comes to mind, Howard Stern). Save your wrath for those.

    I mean really, you're going to use spyware to alert me to the wrongdoings of LL Bean should I happen upon their website? I would be so pissed about the spyware, I would probably buy more stuff (an emotional reaction, I'm sure I would return it later). You're obviously a person with moral standards, would you really want to deceive people just to alert them to deception?

  72. Re:taking the high road(?); Careful what you wish by triclipse · · Score: 2, Informative
    Typically the distinction drawn is not that of natural person/corporation, but more often whether the speech is commercial speech or not. Commercial speech is afforded First Amendment protection, though less protection than pure political speech.

    The current rule is that government can only regulate truthful commercial speech if it "directly advances" an important government interest in the least restrictive method possible.

    However, commercial speech cases have split the Supreme Court into several pieces. Do a search on "44 Liquormart" and "commercial speech." Thomas would give full first amendment protection to truthful commercial speech because, after all, the listener may be far more interested in the price of cigarrettes than the day's most urgent political debate.

    --
    No Inflation Taxation without Representation
  73. Re:taking the high road(?); Careful what you wish by ThatsNotFunny · · Score: 2, Insightful

    This may be obvious, but the reason most advertisers don't mention their competitor is because they don't want people thinking about their competitor during the middle of the ad that they paid for. Why give them free advertising?

    --
    "Was it a millionaire who said 'Imagine No Posessions?'" -- Elvis Costello
  74. Re:taking the high road(?); Careful what you wish by TygerFish · · Score: 4, Interesting
    I'm surprised that people don't see the First Amendment concerns.


    The situation you describe is basically what lawyers are for.

    There is a big difference between muzzling critics of a company who may or may not have a point about its actions, and, copyright infringement or, as L.L. Bean claims in the suit, another company's hijacking their investment in customer-relations by using spy-ware to pop-up ads for its competition whenever someone tries to visit L.L. Bean's website.

    If, as L.L. bean claims in the article, its only use for pop-ups is brief questionaires to its customers, it should have the right to demand that that be the only thing that happens when you visit its website, in much the same way I am able to use my Sprint Cell phone without being forced to hear an ad for another carrier--even though the landlines that carry my call are leased from an affiliate of another cellular provider.

    All things being equal, I still like their lawsuit. It's just good sense.

    --
    To mail me, remove the 'mailno' from my email addy.
    "Yeah. It smells, too..."
  75. I can't wait by BCW2 · · Score: 2, Funny

    to see how this one shakes out. This could open a whole rash of lawsuits, where people go for the wallet instead of the technology. Advertising is all about the wallet, emptying yours into theirs.

    I've always thought this was the way to kill SPAM too. Sue the companies paying for it.

    --
    Professional Politicians are not the solution, they ARE the problem.
  76. Re:taking the high road(?); Careful what you wish by GoatEnigma · · Score: 1
    If "outdoor clothing" and "Portland, Maine" aren't trademarkable, how did Microsoft manage to trademark "Windows" and how did Apple manage to trademark...well, "Apple".

    I imagine if I came up with a line of clothes called "Outdoor Clothes" that I could do something with it... at least in the United States!

  77. Why this does not happen on Cable by Bruha · · Score: 2, Interesting

    If someone timed a signal to swap out a network's advertising and display their own the FCC would be up the person's butt with a hot poker.

    Just becuase it's done on the internet makes no difference this should be illegal and we should have laws against it. Every country has laws concerning hijacking of others signal they also should have the same that apply to internet ad's.

    1. Re:Why this does not happen on Cable by Obfuscant · · Score: 1
      If someone timed a signal to swap out a network's advertising and display their own the FCC would be up the person's butt with a hot poker.

      Actually, it is already being done. Cable companies have what are called "local avails", which are slots where they can replace the network advertising with local ads. The satellite services do the same. You can see it happening if you have cable and satellite and watch the same program on both.

      Now, this is something they do with the permission of the network, but there is a big difference between "you cannot do this" and "sorry, our timer was off by a bit" when the network wants to claim the wrong ads were covered up.

      And in any case, the FCC probably wouldn't be involved, it would be a contractual issue between the network and the carrier.

      But then, the LL Bean problem is different. Nobody's ads are being "swapped out", you are seeing MORE ads. The only problem I can see with this from a legal standpoint is if the popups are deliberately confusing and pretend to be from LL Bean and not somewhere else.

  78. I'm surprised you dont see the false advertising by gad_zuki! · · Score: 4, Interesting

    Ignoring the over-the-top slippery slope argument you made, have you considered that a lot of spyware is designed to look like "updates" and other misleading Windows widgets?

    Users click on this stuff thinking they're getting a windows or security update because they are being misled. That's false advertising and that's a serious problem. Do you want to do business with a company that says "hey visit our site" only to find your computer stuffed with spyware because of illegal business dealings? Maybe not you, but perhaps a non-techie you know would fall for it.

    The speech argument would hold more water if we weren't already talking about:

    1. Illegal activities: false advertising.
    2. Speech "rights" of corporations. (commercial speech)
    3. Misleading ads and software.
    4. Privacy violating software couched in unreadable EULAs.
    5. ActiveX installers ready to push any junk on a misconfigured browser.

    Number 1 really trumps them all.
    Its an illegal activity, and rightly so. Rights are limited when doing illegal things. If we write up a contract for a big herion shipment and I reneg you have no legal recourse because you knew you were doing something illegal with me.

  79. Re:taking the high road(?); Careful what you wish by sg_oneill · · Score: 4, Funny

    A funny take on this was taken by RTmark who once put a $10,000 (I think) reward for the first judge to sentence a corporation to death , on the basis that if a corporation has the same rights as a living breathing human, then it ought to face the same responsibilities and peril.

    I believe the brits actuall can do this with 'wind up orders'.

    --
    Excuse the Unicode crap in my posts. That's an apostrophe, and slashdot is busted.
  80. Re:taking the high road(?); Careful what you wish by Glamdrlng · · Score: 1
    Unfortunately, you may be creating a precedent so that method cannot be used to distribute any content.
    You mean valuable communication methods such as glaring popup ads, tracking cookies, and browser redirection could go the way of the dodo if such a precedent were established? That would be a loss.

    "First they came for the spyware companies, but I didn't say anything, because I didn't run spyware (that I knew of)..."
    --

    Yes, my only tool is a hammer. And you're starting to look like a nail.
  81. Re:taking the high road(?); Careful what you wish by majid · · Score: 2, Funny

    Two words: Arthur Andersen.

  82. Re:taking the high road(?); Careful what you wish by AndroidCat · · Score: 3, Informative
    If I want to run software that modifies how web pages are displayed on my computer, then that's my right. If I set it so that my browser displays no pictures, cute cat pictures, or even pictures of someone else's product, that's my business. L.L. Bean has no right to dictate that their web pages must be viewed "as is", and there's no contract to force me to do so.

    That said, this is Gator/Claria malware, almost no one installs it willingly and knowingly, and certainly no one agreed to get other ads when viewing the L.L. Bean page.

    --
    One line blog. I hear that they're called Twitters now.
  83. Re:taking the high road(?); Careful what you wish by AndroidCat · · Score: 1

    Did they really use L.L. Bean's trademark, or did they just detect "www.llbean.com"? If it was the domain name, can I be sued for trademark violation if I add www.llbean.com to a list of places to be dropped at the firewall? If I toss www.llbean.com into hosts, directing it to 127.0.0.1 and the Bozo the Clown page on my own server, can I be sued?

    --
    One line blog. I hear that they're called Twitters now.
  84. Re:taking the high road(?); Careful what you wish by Brightest+Light · · Score: 2, Funny

    holy shit, somebody on slashdot who has the testicular fortitude to admit to being wrong? welcome to my friends list

  85. Re:taking the high road(?); Careful what you wish by zbuffered · · Score: 1

    Aagh, another repeat? It was repeats, what, 2 weeks ago? And this week again? Boo-earns!

    --
    Synergy is your friend
  86. Re:taking the high road(?); Careful what you wish by Anonymous Coward · · Score: 0

    Wow, what a remarkable quote.. describes today to a tee.

  87. Re:taking the high road(?); Careful what you wish by nomadic · · Score: 2, Informative

    Actually you were right the first time. Corporations do have some "personal" rights enshrined in the Constitution, including (to a certain extent) the freedom of speech. The court takes it different ways when deciding what rights they do and don't have. For example, they've found that the "privileges and immunities" clause of the 14th amendment does apply to corporations, but the "privileges and immunities" clause of article IV does not.

  88. There are already cases on this by bezuwork's+friend · · Score: 5, Informative
    There are already cases on this. WhenU.com has been sued by at least three companies for this, with different outcomes.

    The issue here, as explained in the article, is trademark ("TM") infringement. To get TM infringement, one element is that there must be use in commerce. Spyware of this sort operates, as I understand, by having a list of keywords against which, for example, user queries can be compared. In WhenU's case, it had a list which included the TMs of it's competitors (it's clients' competitors, actually).

    One court, in N.Y., granted an injunction holding that WhenU used it's competitor's TMs in commerce in two ways - one, in the file against which it compared keywords and, second, in that WhenU's window popped up when the competitor's webpage did (the court thought WhenU played off of the competitor, I think). Personally, I don't get the court's second point at all. WhenU did nothing to get any competitor's website to come up. An analogy might be if a business erected a sign near it's competitor's location - I am not familiar with any caselaw on this point, but I would imagine it wouldn't be TM infringement.

    Another court, in Virginia, found the opposite, that inclusion of the TM in the keyword file was not "use in commerce".

    A third jurisdiction, Michigan, sided with Vir. in the third WhenU case.

    But this case is in Maine, so I guess it could go either way.

  89. Why do so many miss the point? by Anonymous Coward · · Score: 0

    Most people who have spyware on their machines actively don't want it. This is why spyware is rapidly becoming the worst tech support problem out there.

    If you think that it is OK to destabilize millions of computers and disrupt businesses worldwide to deliver unwanted ads, then proceed as you already are. If you think that those things are bad, then perhaps you'll want to do what I just did, decide to boycott those stores, and write them to let them know that you are boycotting them and will encourage friends and family to do likewise.

  90. Re:taking the high road(?); Careful what you wish by Sage+Gaspar · · Score: 1

    Yes and no. The problem with the original Bill of Rights was that it was viewed as a Federal document. Until much later on, the first 10 amendments weren't actually applied as protections from individual state governments.

    In a bit of what I see as a reach (albeit a good one) the Court went back and applied the Bill of Rights to states one by one vis a vis the 14th amendment clause that you quoted. I think what that case is referring to is the beginning of that process for corporations.

    Also, if you go down that list in the first link of the google search you posted, it lists different amendments, including the 1st, being extended to corporations in some capacity. That doesn't mean they're the same thing as people under the law, but that they do gain some protection from the amendments incorporated so far.

  91. gator by Down8 · · Score: 1

    Claria is spyware.

    I'm still waiting for the lawsuit.

    -bZj

    --
    .sig
  92. Re:taking the high road(?); Careful what you wish by metlin · · Score: 2, Funny

    Three words --

    Santa Claus Operations ;-)

  93. Re:taking the high road(?); Careful what you wish by FLEB · · Score: 1

    Not really. The end-user installed something that overwrote or supplemented content on a website. In most of these cases, it was probably not their intention to recieve popups, but it by their own doing that they accepted the EULAs or clicked "Okay" on the ActiveX boxes.

    If precedent gets set, though, what if another user truly wants a site-correlating popup service... something like a "human rights warning" or a more automated "RIAA radar" or something. The creators of that software could be sued on the same grounds. The end-user installed a something that overwrote or supplemented the content on a website.

    --
    Information wants to be free.
    Entertainment wants to be paid.
    You just want to be cheap.
  94. Adware? by epcraig · · Score: 1

    I don't see the difference between spyware (adware) and a virus. Is this renaming of malware just successful PR by Gator & friends?

    --
    Ed Craig "Who cares what you think?" George W. Bush, 4th of July 2001
  95. Re:taking the high road(?); Careful what you wish by Anonymous Coward · · Score: 0

    So Lincoln sez boo hoo. Too bad, pad're. Aggrandizment of corporate power was a necessary consequence of the "War of Northron Aggression". That's what the north-east states were fighting for !

  96. Wish We Could Get A Complete List Of Advertisers by gbulmash · · Score: 3, Informative
    I'm sorry that it takes specific law suits to identify a handful of companies, because I'd really love to see a full list of Claria's customers. Perhaps L.L. Bean will subpoena it in discovery and then media interests will file motions to get access to it (for publication, not to ID the companies for their ad sales teams).

    I have notified Nordstrom's (where I shop a little and my wife shops somewhat often) that my wife and I will be boycotting them for one year, and it will become permanent if they do not make a public apology and publicly distance themselves from spyware-based advertising.

    I also went to Claria.com, filled out an ad rate request form with a fake ID, and used the comment portion to let them know that I have notified Nordstrom's of my 1 year boycott and specifically attributed it to them using Claria. Of course, Nordstrom's apology won't be likely, because if they make an apology before the lawsuit is settled, L.L. Bean may be able to turn it against them.

    But a boy can dream...

  97. the broader issue by trenobus · · Score: 3, Interesting

    The broader issue here is: who is responsible for what?

    LLBean really should not be acting as if it owns the content of your desktop when you visit their site, because it doesn't. However, it is responsible for defending its trademark in a new environment where the applicability of previous legal precedents may be unclear. If we say that LLBean shouldn't defend its trademark in this way, then we must also agree that these tactics of its competitors should not jeopardize the trademark.

    And who is responsible for the spyware? Not Gator, because everyone knows that manufacturers of software are not responsible for anything, whether the user has to acknowledge this by clicking "Agree" on a EULA or not. And for the same reason, Microsoft is not responsible for the loose security that often facilitates the perpetration of spyware on the unwitting.

    I mean, really, what software manufacturers would have us believe is that they have no responsibility for what their software does or doesn't do, perhaps with the exception of specifically advertised features. Likewise developers of free software certainly don't want any (legal) responsibility for what they produce, since most can't defend a lawsuit. [You read it here first: common ground between free software developers, Gator, and Microsoft!]

    So who is responsible? Well, at the moment it must be the users who are responsible for their own desktops, as difficult as that is these days. There might also be some responsibility with the legislature (and by implication, voters, including the many who are MIA) for not passing appropriate laws to clarify the situation. But some might argue that many of the laws already passed regarding the use of computers and the internet were premature, and as a result, made the situation worse. Personally I think it's because many of them were motivated by greed and fear, with the dependable support of the ignorant.

  98. Are you still allowed to buy... by Anonymous Coward · · Score: 0

    ...mercury Thermometers?

  99. OFFTOPIC by 00420 · · Score: 1

    Huh, I was about to watch the daily show in 5 minutes. Thanks for the heads up :) -- Now I'll go play some half life instead.

    1. Re:OFFTOPIC by Anonymous Coward · · Score: 0

      WTF? I clicked "Post Anonymously" There's absolutely no reason for me to have posted that comment with a score of 2. At least I have the karma to burn.

      Now, let's see if this post is anonymous...

  100. Re:taking the high road(?); Careful what you wish by ScouseMouse · · Score: 3, Interesting
    I'm surprised that people don't see the First Amendment concerns. Be careful what you wish for. What if L.L. Bean where "taking the high road" by preventing their customers from being "accosted" with information such as L.L. Bean's use of sweatshop labor, discrimination against (fill in the blank), or sale of clothing that was dyed with alleged carcinogens? It is easy to applaud a method of speech when you also happen to dislike the (usual) message. Unfortunately, you may be creating a precedent so that method cannot be used to distribute any content.


    I'm surprised that anyone could consider that ramming such unwanted trash down someones throat could even be covered by the first Amendment Especially as this usually works by hijacking the legitimate Ads that come up for a web page

    To quote something i have said earlier, that i feel still applies:

    The fact that theftware (I think this is a reasonable description of programs which steal my bandwidth and steal others advertising space) such as Gator *steal* (And i cant think of any other way of describing this) the advertising space, paid for by companies that are *supporting* some of the websites i view, strikes me as the most dodgy tactics imaginable, and i hope these companies go broke.
    Other than the fact they call themselves Claria These days, this still applies.


    Its due to the companies that are being sued that there is even a market for such patently dodgy tactics and i hope they get slapped down along with Whatever gator is called today.

    NO ONE has a first amendment right to install Gator-crap on my computer by stealth.
    NO ONE has the right to hijack my browsing and insert adverts.
    NO ONE has the right to force me to read their advertising by stealth.

    There are web sites that survive by the very slim advertising revenue produced by ads. Products like Gator (Or whatever) steal this advertising and point it at someone who has nothing to do with the site in question, which can eventually force the site to close down.

    Most people who install this crap have no idea what they are doing, and would probably not choose to install this stuff for many of the same reasons most people choose not to install Rootkits.
  101. Bollocks. by Moderation+abuser · · Score: 2, Interesting

    "The best way to explain this in bricks & mortar terms is your competition coming in and slapping their ads on or around your store. Especially without your permission!"

    Bollocks it is. The spyware hasn't been installed on the LL bean web site, their web site doesn't have their competitors adverts installed on it.

    The closest thing would be someone following you around handing you pamphlets pointing out their competitors nearby stores when you get near an LL bean store. A similar and perfectly legal practice which happens in real life is people standing outside a store and handing out pamphlets pointing out the competition.

    The issue in this specific case is whether the competition are allowed to make use of their trademark in this way without their permission.

    --
    Government of the people, by corporate executives, for corporate profits.
  102. Re:taking the high road(?); Careful what you wish by Secrity · · Score: 1

    Sort of. A year ago Nike found out about that. See http://news.bbc.co.uk/2/hi/americas/3023950.stm and http://www.capmag.com/article.asp?ID=2569

  103. Frea speach and First Amendment for corps. by Secrity · · Score: 1

    Nike found out about that in the US, corporations have different standards for frea speach than people do. A California court said that "commercial speech" designed to promote its products is not protected speech. The US Supreme court declined to hear an appeal. See http://news.bbc.co.uk/2/hi/americas/3023950.stm and http://www.capmag.com/article.asp?ID=2569

  104. Ayuh, I sympathize, but don't agree by jimcooncat · · Score: 2, Informative

    I like LL Bean and think they do well as a company trying to do the right things by their customers. And they should protect their trademark. But they, (and other companies, ya hear me?!) don't own my computer. If I want to have it show competitor's ads they don't have a right to tell me otherwise. Nothing good can come from this lawsuit, same as most others like it. They're throwing good money after bad.

    LL Bean should offer their customers information about these companies, and show them the simple methods needed to keep this crap off their computers. They should take their dollars and support AdAware or similar software.

    With all the investments they make for a quality customer experience, helping them shop safely online would be a welcome service.

    Downloading software is kinda like fishin', anyway, you shouldn't consume everything you draw in. But if you like eating chub, that's your own business.

    1. Re:Ayuh, I sympathize, but don't agree by Anonymous Coward · · Score: 0

      RTFA!

  105. Re:taking the high road(?); Careful what you wish by Anonymous Coward · · Score: 0

    if "The defendant Corporations are persons", why do persons that terminate a corporation not get charged with murder ? :-)

    A corporation *never was*, and *never will be* a real person. At least, not in my book.

  106. U-Haul lost a similar case, Editors nixed my story by tbase · · Score: 3, Informative

    U-Haul lost its case against WhenU, as reported last Sept. on Slashdot. The main difference is that U-Haul went after the company providing the service, rather than the advertisers themselves. I'd give you a link to the original Slashdot story, but it took me too long to find it the first time, when I was submitting this story way before this version of it was posted. I guess I should have posted it under YRO instead of 'The Internet'.

    Here's another version of the story, which was online long before the CNN version. It also mentions that Claria Corp. was formerly known as Gator, which CNN seemed to miss.

    --

    666-607: 6th floor apartment of the beast
  107. taking it one step further .. by Anonymous Coward · · Score: 0

    how about making a widget that tracks down the companies that allow spammers and popups to be used as "advertising methods" and boycott them.

    a name them and shame them sort of thing.

    these companies allow spammers.
    these companies use popups.
    these companies use spyware.

    to advertise there products.

    if enough companies got the point that business
    was not welcome from companies that used such
    evil and tasteless tactics ..

    they'd eventually get the point, and stop
    using them don't you think?

  108. Re:taking the high road(?); Careful what you wish by Anonymous Coward · · Score: 0

    You are such a fscking moron. Since when is it "constitutional" for a corperation (not a citizen) to walk into boscovs and screw a big JCPenneys logo to the wall?
    KenWooD

  109. Re:taking the high road(?); Careful what you wish by kabocox · · Score: 2, Interesting

    A funny take on this was taken by RTmark who once put a $10,000 (I think) reward for the first judge to sentence a corporation to death , on the basis that if a corporation has the same rights as a living breathing human, then it ought to face the same responsibilities and peril.

    I believe the brits actuall can do this with 'wind up orders'.


    Actually, I think it would be funnier if they just had to throw the company in jail. The whole company every employeee not just the board of directors. It would go right along with that government viewing everyone as a criminal.
    As an example, the government could say that one of the car companies was responsible for 10,000 deaths from shoddy work. All 15,000-20,000 employees in the car company would be arrested and held until after the 10,000 different trails where finished. They'd all be charged with neg. manslaughter.

    Life would sure be different if we could be arrested if we were arressted/punished for our bosses crimes.

  110. Re:taking the high road(?); Careful what you wish by Analogy+Man · · Score: 2, Funny
    There would be a distinct difference if their popup was triggered by something besides LL Bean. If it was triggered by "Portland, Maine" then their popups would potentially be very annoying for folks in Maine. Suppose a browser is looking for a schedule for the municiple pool, a rotor rooter man, or researching news stories on a murder in Maine.

    "Assault victim beaten over head with frying pan dies in Portland Maine hospital, boyfriend charged with murder...SHOP AT NORDSTROM HOUSEWARES - NON-STICK PANS ON SALE NOW!"

    Now that is wonderful product placement!

    --
    When the people fear their government, there is tyranny; when the government fears the people, there is liberty.
  111. Re:taking the high road(?); Careful what you wish by JuggleGeek · · Score: 1
    I don't think that you are correct when you say that companies can't mention competitors names in ads. Everyone surely remembers the "Pepsi challenge", for instance.

    Similarly, organizations like Consumer Reports will talk about specific companies/products without violating trademark.

    The reason companies normally don't mention their competitors is because they want everyone to remember their own brand name, not their competitors.

    I agree that the spyware is a different issue than the trademark stuff. And that's why I think LL Bean will lose the case. Note that the article doesn't say they sued Claria, just the companies advertising through Claria.

    I'm sure LL Bean doesn't like it that software may tell people who visit their site about competitors sites, or customer complaints, or anything else - but that doesn't make the software illegal, either. So their only argument is trademark infringement. Since nobody is, so far as I know, trying to pretend to *be* LL Bean, I don't think they'll win.

    The spyware issue is seperate. To judge the merits of the case, take spyware out of the picture, just to pretend. Hypothethically, lets say you go to www.compareproducts.com, and find that site is set up to tell you about products - and competing products as well. And you enter LL Bean in their search engine, and it gives you info on them, their products, and their competitors. Further, lets assume that the compareproducts.com website is a sponsored site, and that Nordstrom, J.C. Penney, Atkins and Gevalia (the companies mentioend in the lawsuit) are paying to be listed.

    Would there be anything wrong with that? If companies are willing to pay to advertise that way, and customers are willing to go to the site and use it to do shopping comparisons, is there a problem? I don't think so. In fact, I suspect that if we looked around, we would find examples of sites that already do this. (Froogle.com? I don't use them, but I think they do something like that.)

    Simlarly, if Claria actually wrote software that people *wanted*, if people were installing the software because they knew the software would *help* them, then I would consider that acceptable. It's essentially the same as the website example above, except that people have choosen to use a piece of software to help them when they shop online. I would have no qualms about that, either.

    Spyware, however, adds a twist. Most people don't want it there. They don't want extra ads, popups, etc. The spyware guys don't care what people want. They aren't writing their software for the people who will use it - they have to sneak it onto their machine somehow, or people *wouldn't* use it. They write their software for their own purposes - and in the case of Claria, that means showing pop up ads and such. That I do have a problem with - but it has nothing to do with Trademark or this lawsuit.

  112. Re:taking the high road(?); Careful what you wish by justins · · Score: 1

    Since political speech is traditionally the most protected of all forms of speech in first amendment case law, that shouldn't be a problem.

    --
    Now before I get modded down, I be to remind whoever might read this that what I am saying is FACT. - bogaboga
  113. One small step by Battle_Ratt · · Score: 1

    If this case fails, its only a matter of time before companies use this tactic to smear a company.
    Imagine a campaign for porn sites, paid for by your competitor, and popping up with raunchy advertisements off of your home page.

    That would make mom and dad happy to shop there.

  114. Re:taking the high road(?); Careful what you wish by JuggleGeek · · Score: 1

    Not if you were selling clothes. MS has a trademark on "Windows", but it doesn't keep Home Depot from selling windows. Apple has a trademark on "Apple" which would stop another company from selling a computer named Apple, but it doesn't keep other companies from also using the name, as long as they aren't in a similar/competing business. For instance, Apple Records.

  115. Wouldn't it be perversely funny... by Anonymous Coward · · Score: 0

    ...if the best way to beat the obnoxious ubiquitousness of this sort of odious ad-related spyware was through an overzealous enforcement of copyright / trademark infringement? In a "When Titans Clash" sort of way; Godzilla vs. King Kong; corporate greed vs. corporate protectionism.

    I mean: consumer complaints? Meh, who cares.

    Lawsuits up the wazoo? Hello!

    Who knows? Maybe even the DMCA has a silver lining. ;-)

    Like the man sang: "Always look on the bright side of life..."

  116. Not just Popups by cyberformer · · Score: 1

    Popups are annoying, and I disable them every chance I get. But they do at least help pay for content, and they're actually less intrusive than TV or radio advertising, which (unless you're watching on TiVo or VCR) you can't just avoid with a single click.

    What these companies are accused of doing is much worse than regular popups: They were allegedly using Gator-like scumware to hijack users' browsers, showing popup ads that weren't placed there by the sites the users were visiting. Arguably, it's even worse than spam, because it permanently infects a user's machine.

  117. X10 Maybe Not At Fault? by adavies42 · · Score: 0

    I'm not entirely sure, as I only heard rumors about this (and over a year ago at that), but I think X10 may have been in the same situation LLBean is in right now: that those ads were not posted by X10's marketing department, but by that of a reseller of theirs. Furthermore, that the main reason they're gone now is because X10 realized that they were quickly becoming the new most hated company on the net, and made the resellers pull the ads.

    Of course, I could be completely wrong on this.

    --
    Media that can be recorded and distributed can be recorded and distributed.
    -kfg
  118. Re:taking the high road(?); Careful what you wish by Reziac · · Score: 1

    Historically, this has been done -- proxy punishment up to and including the death penalty, imposed on one's peasants rather than one's noble self. Someone who cares can probably serve up specific examples.

    --
    ~REZ~ #43301. Who'd fake being me anyway?
  119. Re:taking the high road(?); Careful what you wish by Tim+C · · Score: 1

    That hardly seems fair; there's no way that every single employee would be responsible. Hell, in any given company, the vast majority of employees don't even know everything that's going on. They just do their bit and go home.

    You would apparently have the canteen staff and the receptionists thrown in jail because one high-level manager hushed up a report and so caused some deaths...

  120. Re:taking the high road(?); Careful what you wish by zeno_2 · · Score: 1

    A corporation is also completely owned by its stockholders. So why does that not make it a form of slavery?

    The ruling that we are talking about was a big step in making corporations more important in this country then its citizens.

  121. Nordstrom's Says LL Bean LIES by gbulmash · · Score: 1
    Just got off the phone with Jim Bromley, president of Nordstrom Direct, who took it upon himself to personally call in response to the customer service form I e-mailed last night and answer my concerns about their relationship with Claria.

    He said they have not done business with Claria and they have no idea why L.L. Bean is making this claim, other than to try to add weight to existing suits L.L. Bean has going against Claria. He said Nordstrom's is very anti-spyware.

    He also suggested that Nordstrom's may end up suing L.L. Bean for slander.

    Just FYI.

  122. Re:taking the high road(?); Careful what you wish by IAmMaxHarris · · Score: 1
    No, you would be terribly mistaken.

    Since corporations are ultimately owned and operated by people, you would have to limit the first amendment rights of said individuals to make your assertion true.

  123. Re:taking the high road(?); Careful what you wish by kabocox · · Score: 1

    Fair? It was supposed to be funny. It's like me doing something wrong and then all of my relatives and ten generations of descendants being punished. It has to be funny. It's like that whole Adam and Eve thing. 2 people do something wrong the rest of humanity is punished forever more. It has to be funny. Remember humor and laughter is one of the defense mechainisms humanity has developed to deal with horribly wrong things.