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Paypal Grinds To A Halt

BillBrasky writes "After a 'Monthly Software Update', it appears that PayPal started having problems. There were reports all weekend of troubles, and as of Monday night here, I can't access it at all (connection time out). One user even reported that his PayPal Debit card was getting refused!" A message on the site now says the site is expected to be back at 8:10 PM PDT, not long from now.

127 of 497 comments (clear)

  1. It says by phalse+phace · · Score: 5, Funny

    Nothing for you to see here. Please move along.

    1. Re:It says by AKAImBatman · · Score: 5, Insightful

      Well, I got in. It looks like PayPal is responding, but REALLY slowly. A couple of points of interest:

      1. The front page is LOADED with new graphics and text.

      2. There's now a "Powered by Sun" icon on the site.

      What I'm wondering is if PayPal didn't overrun their bandwidth with new graphics and pages while simultaneously trying to upgrade the backend systems. The "intermittent problems" might have been caused by such an upgrade. Then Monday hits and they haven't completed upgrading/stress testing the system. What happens? Nose dive!

      If my theory is correct, we can expect the performance to slowly improve as PayPal gets more systems online. Also keep an eye on that front page to see if any sudden changes show up.

    2. Re:It says by pr0c · · Score: 2, Funny

      Slashdotting PayPal before may have been impossible but with some problems already we can finish them off!

    3. Re:It says by xxxJonBoyxxx · · Score: 4, Insightful
      I'm wondering is if PayPal didn't overrun their bandwidth with new graphics and pages...

      I would hope we couldn't blame serving up static content as a cause; there are so many cache servers built for this task in 2004 that one would hope actual web servers never actually see these requests.

      If my theory is correct, we can expect the performance to slowly improve as PayPal gets more systems online

      Nah...if it's bandwidth-related, performance will take another hit as more systems come online and try to share a saturated pipe.

      However, if the problems WERE bandwidth related, it should be easy for eBay to diagnose; just take a meter reading of traffic before the crappy performance and another after. Likewise, it should be easy for eBay to diagnose server performance problems - just look for the spike.

      I think what is troubling to every PayPal user is not that PayPal/eBay is having problems, but that they appear to have no idea what is broken and no idea how to fix it.

    4. Re:It says by Anonymous Coward · · Score: 5, Funny

      However, if the problems WERE bandwidth related...

      If it wasn't bandwidth related before, it is now. Thanks Slashdot!

    5. Re:It says by MyThoughts · · Score: 2, Insightful

      Nah...if it's bandwidth-related, performance will take another hit as more systems come online and try to share a saturated pipe.

      Do you actually think PayPal runs their servers over one pipe? They probably have servers across the globe serving up the site. Adding more systems online (across the globe) would improve performance. But, one would hope, they know enough about what they are doing to not let a bandwidth miscalculation put them offline.

      --
      It's my thoughts. So let them be.
    6. Re:It says by Anonymous Coward · · Score: 2, Informative

      It looks like they purchase from UUnet and Level3. Most of the time, my requests over the Level3 pipe were getting through, though very slowly. My requests over the UUnet pipe did not get through at all while the extended outage was going on.

  2. hmm... by dougTheRug · · Score: 5, Funny

    Maybe not the smartest place to have put my life savings?

    1. Re:hmm... by joelanders · · Score: 3, Funny

      Or you could claim that you had like a billion dollars in your account and it got erased...

    2. Re:hmm... by Joey7F · · Score: 2, Funny

      But of course the difference between Jim's 'Bank' and other "Banks" is that they are "Banks"

      --Joey

    3. Re:hmm... by Anonymous Coward · · Score: 2, Funny

      It's just as safe as your local bank which uses Microsoft Windows for all its transactions.

    4. Re:hmm... by databyss · · Score: 2, Funny

      Funny this should get mentioned...

      Today, at my bank, I saw the Win95 Shutdown screen on one of the computers...

      Nice flat panel 17" monitor with that horrid horrid screen...

      --
      Hmmm witty sig or funny sig? Maybe elitest techy sig!
    5. Re:hmm... by jrockway · · Score: 2, Funny

      At least they shut it down before it hurt something!

      --
      My other car is first.
    6. Re:hmm... by Anonymous Coward · · Score: 2, Insightful

      This is PayPal. A claim like that will just make them suspect you of fraud, and they'll confiscate whatever is in your account.

    7. Re:hmm... by sjalex · · Score: 4, Interesting
      And PayPal is a "Bank" when they want to be a "Bank"... and otherwise they will do as any self-respecting bank would never.

      Whereas most banks will gladly take your money as long as it's legal, PayPal will shut you down if they don't like your politics.

      Or so rumor has it.

    8. Re:hmm... by ProfaneBaby · · Score: 3, Informative

      In all seriousness, for those of you not familiar with the problems, PayPal has a history of locking and seizing money on both sides of suspicious transactions. If someone uses a stolen credit card/account to pay you, and you don't get your money (all money, not just that transaction) out in time, you run the risk of losing all of it. Worse still, because they're "not a bank", they're not subject to the same laws as banks, and your chances of getting all of the money in the end are very, very slim.

      --
      Video Phone Blogs send video messages straight to the web.
    9. Re:hmm... by mpcooke3 · · Score: 4, Informative

      PayPal will shut you down if they don't like your politics.

      Actually so will banks. Barclays shut down the British Nationalist Party bank account fairly recently.

      Maybe swiss banks don't care :)

    10. Re:hmm... by tempmpi · · Score: 3, Insightful

      Shutdown maybe but I don't believe they kept the money.

      --
      Jan
  3. And to top it off... by Anonymous Coward · · Score: 4, Funny

    They have to deal with a slashdotting.

    1. Re:And to top it off... by skraps · · Score: 5, Informative

      Here is a comparison of the traffic levels.

      --
      Karma: -2147483648 (Mostly affected by integer overflow)
    2. Re:And to top it off... by Anonymous Coward · · Score: 2, Informative
      Here is a comparison of the traffic levels.

      On the one hand I'm mortified that I clicked the link before I recognized the name as being that of the data aggregator I've scraped off so many computers, on the other i'm fascinated by the relative levels tracked.

    3. Re:And to top it off... by skraps · · Score: 2, Interesting

      Hmm. I did not realize they gathered data using spyware. Maybe that casts some doubt on the figures for slashdot -- a lot of people who visit slashdot are probably also smart enough to remove spyware. Seems like that would skew the numbers somewhat.

      --
      Karma: -2147483648 (Mostly affected by integer overflow)
  4. msnbc by Anonymous Coward · · Score: 5, Informative

    http://www.msnbc.msn.com/id/6228586/

    msnbc also has an article about the outtages

  5. effects on ebay share price tomorrow by po_boy · · Score: 4, Interesting

    Get out your crystal balls. What effect do you think this will have on the share price of EBAY tomorrow? Will that constitute a buying or selling opportunity?

    1. Re:effects on ebay share price tomorrow by Klar · · Score: 5, Funny

      Well, hardcore investors won't be able to do anything as all their money will be tied up on the paypal website.

    2. Re:effects on ebay share price tomorrow by ergo98 · · Score: 5, Insightful

      Of course, if the price drops tomorrow, it's probably the best time to buy in, since this is obviously a temporary glitch.

      While it may be a temporary glitch, there is no doubt that such an outage has a real financial impact - banking, which PayPal is to a degree, is based upon trust, and PayPal already starts in a precarious situation given that there are no branches to visit and limit options available outside of their website. This is the sort of thing that sends grandmas and grandpas away from that payment method for a while.

    3. Re:effects on ebay share price tomorrow by ottothecow · · Score: 2, Insightful

      but grandmas and grandpas probobly dont use paypal every day. Even if they check today, they might think they are doing something wrong and call their grandson to walk them through it again. By the time the kids parents make him go help grandpa...paypal will be working fine :)

      --
      Bottles.
  6. Awesome plan! by pirodude · · Score: 3, Funny

    Yeah, so paypal.com is having issues loading. Makes sense to slashdot them too!

  7. That was interesting... by drinkypoo · · Score: 4, Interesting

    The first six or seven times I tried clicking through to this story slashdot told me "Nothing to see here. Move along." Problem in the subscription code?

    Anyway this was bound to happen sooner or later. There's frankly no way to test large-scale use of a resource like that because in order to REALLY test it you have to exchange a lot of data with assorted financial institutions which will probably not be very forgiving about something like that. Paypal's never given me any trouble whatsoever and I think that not being able to use it for a day or so is acceptable. Not being able to access debit card funds could be a serious blow to someone foolish enough to store a lot of money in paypal, but otherwise it should have little impact.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    1. Re:That was interesting... by StudMuffin · · Score: 4, Funny

      Uhh, all I can say is that my business RELIES on paypal for payments, and today we have lost ALOT of business. At least $1700 in sales. Not being able to use it for a day or so is acceptable? Think outside the box. They are our primary credit card processor. Oh, btw - http://brain-station.com is our store.

      --
      Weaseling out of things is important to learn. It's what separates us from the animals... except the weasel. -
    2. Re:That was interesting... by drinkypoo · · Score: 2, Insightful

      Load testing certainly isn't impossible. Lots of other companies manage to do it.

      But paypal isn't a bank, and doesn't guarrantee anything.

      Paypal is also doing online banking and handling payments on what seems like an unprecedented scale, very rapidly, and with just about every financial institution in the US. I know banks aren't exactly sitting on their thumbs, especially the larger ones, but they also have the luxury of being able to take a longer view of things than paypal which faces competition capable of putting it out of business should it rest on its laurels too long; such is the nature of the internet.

      Maybe someone over there is just incompetent, but I suspect there's real reasons for what happened. I also suspect they'll be looking real hard at how to avoid this happening again. As their relevance increases the public tolerance for this kind of failure will decrease.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:That was interesting... by blackicye · · Score: 5, Informative

      I have no sympathy for these losers. They and their servers can burn in hell.

      Paypal ripped me off of $500+ around 2 years ago.

      [Rant Alert] /rant
      Story goes something like this. I sell a laptop to a buyer on ebay for $1100. He pays from a _Verified_ paypal account.

      I had 300+ positives and he had 6, but thats besides the point.

      THREE FUCKIN' MONTHS after the sale paypal sends me an email telling me the sale was paid for with fraudulent funds.

      They reverse the charge, take the current balance of my paypal account, and freeze the account, which is now at negative $600.00.

      I of course filled out the requisite "paperwork" with the USPS tracking numbers etc to which I shipped the laptop to the _Paypal Verified buyer_ at his _Paypal Verified Address_

      Of course after THREE FUCKIN' MONTHS, USPS no longer has records of the package sent. And I as a seller have no legal recourse to pursue.

      They continued harassing me via email and by phone. I explained politely to the customer service representative on the phone, the situation.

      The conversation went something like this:

      CS Rep: "Our records indicate that you owe the
      amount of $600."

      Me: "That is incorrect, my records indicate you
      owe me $500."

      CSR: "I have records of a chargeback of $1100 due
      to the buyer using fradulent means of
      payment"

      Me: "I shipped goods to a buyer verified by you,
      and I shipped to his paypal verified shipping
      address, here's the USPS tracking number"

      CS Rep: "The customer in question paid via
      fraudulent means, you owe us $600"

      Me: "What? you verified him, then informed me
      3 months after the fact and you expect me to
      to pay you $600 after you've already stolen
      $500 from me?"

      CSR: "Our records indicate an outstanding balance
      of $600 on your account."

      Me: "Give me my laptop back and we can maybe talk
      about this $600 I supposedly owe you."

      CSR: "Would you like to set up a payment plan?
      otherwise we'll have to take this to
      litigation"

      Me: "Would you like to eat a dick? I'll see you
      in court.."

      *click* /rant

      Granted this was before eBay bought them, my
      lesson was learnt. I will never again use Paypal or for that matter let anyone I remotely care about use their shady ass service.

    4. Re:That was interesting... by HotshotXV · · Score: 5, Insightful

      You think that Paypal is doing business on an unprecedented scale? Sure, maybe in the U.S., banks don't handle as much of a load, seeing as there are a million different branches... but look at credit card companie, and how there is never any downtime in their systems. You think that VISA's billing department, or the credit verification department, or many others don't do the same amount of business as PayPal? (if not more) Most of the comments are right - you don't try to implement a new interface or a new system without extensive load testing... If you can't do extensive load testing, you have to either phase things in VERY slowly, or scrap the update until the testing can be done.

    5. Re:That was interesting... by Sparr0 · · Score: 5, Funny

      s/laptop/thingamabob/
      s/500/300/
      s/600/200/
      s/1 100/500/

      and then... what he said.

    6. Re:That was interesting... by Sparr0 · · Score: 5, Informative

      oh, and one even worse quirk to my story... AFTER they negative-ized my balance, someone sent me a payment, which PayPal refuses to release to anyone until I pay them. So they have stolen money from someone else trying to legitimately buy something from me.

    7. Re:That was interesting... by chegosaurus · · Score: 5, Funny

      > Think outside the box.

      Why must it be a box?

    8. Re:That was interesting... by jrockway · · Score: 2, Insightful

      That's why I always pay PayPal with my credit card. Something goes wrong? *chargeback* Done. It's against their ToS, but they can lick my balls. It's my money and I'm not going to cry if they're not allowed to steal it.

      They can sue me for all $200 I possess. :-)

      --
      My other car is first.
    9. Re:That was interesting... by mikerich · · Score: 4, Informative
      Friend of mine was, but remember paypal is an American company, out of UK jurisdiction.

      It's worth UK PayPal users remembering that paypal.com/uk *IS* subject to UK and European regulation. Any problems through the UK site and you would have recourse through your bank, your card issuer AND the Financial Services Authority.

      Best wishes,
      Mike.

    10. Re:That was interesting... by DogDude · · Score: 2, Funny

      Uhh, all I can say is that my business RELIES on paypal for payments, and today we have lost ALOT of business.

      Uhh, that's your problem. Paypal has NEVER been reliable, and I *never* buy from any site/person/whatever that uses PayPal. You need to get a real credit card processor, and stop complaining. It's like complaining that you run a gravel hauling business, your Honda Civic that you used for hauling your trailer full of gravel broke down, and gosh darn it, it shouldn't! If your business RELIES on PayPal, then no offense, but you don't have much of a business.

      --
      I don't respond to AC's.
  8. On the upside... by rel4x · · Score: 5, Funny

    ...most sites that rely on paypal (donations to stay up) don't really get donations anyways. Hard to bring a non-existant economic action to a halt ;-)
    hehe I'm a silly goose.

    --

    Before you mod me funny, think, perhaps I was insightfully funny?
  9. Woo hoo! by methangel · · Score: 2, Funny

    This is Karma biting Paypal in the ass. Paypal, thanks for all of the overcharging and fee stacking ... bungholes.

  10. Down for the count by uspsguy · · Score: 3, Informative

    I recieved a message that they were unavailable about 1 this afternoon. I was able to get back in a few minutes ago but it was majorly slow. Glad I didn't need to pay for anything today.

    --
    Profanity - The sign of a small mind trying to express itself.
  11. PayPal can't be down! by Anonymous Coward · · Score: 5, Funny

    I just got an email from them asking me to verify my account information and it was working just fine!

    1. Re:PayPal can't be down! by HitByASquirrel · · Score: 3, Funny

      Hes saying that you've been scammed.

      But don't worry, my friend (who just so happens to be a Nigerian Prince) and I can help you out of this mess. All you have to do is...

    2. Re:PayPal can't be down! by HotshotXV · · Score: 2, Insightful

      Is it not a little frightening that the Slashdot users, the so-called "tech elite", can still come close to falling for these scams? What hope does the home user who isn't even adept enough to use more than two fingers to type have? Maybe that's the business I should get in...

    3. Re:PayPal can't be down! by Concerned+Onlooker · · Score: 2, Interesting

      Yes, this is funny, but if you have a moment be sure to fill out those forms with some bogus info while you're at it. There's no reason their data should be clean.

      --
      http://www.rootstrikers.org/
  12. That explains those recent emails I received. by Thing+I+am · · Score: 4, Funny

    The ones that tell me I need to log in to my account because of the possible security problem and the URL is to a server in Korea.

    --
    That sucking sound you hear is my bandwidth.
  13. not a bank :) by LupusUF · · Score: 5, Funny

    This is just one of their ways of telling people they are not a bank. :)

    The next time they get into trouble for not following banking rules they can say

    "See, we're not a bank...banks don't crash"

    1. Re:not a bank :) by duggie · · Score: 2, Informative

      Here is the link to slashdot's coverage on the RBC computer glich

      CIBC (another Canadian bank also had computer gliches this summer as well.

      Goes to show that any institution (or industry) can be susceptible to computer problems.

    2. Re:not a bank :) by inflex · · Score: 4, Insightful

      Humor aside, I have to say, banks do crash.

      I have a bank run ccard/merchant acceptance interface. About every week I get emails with statements like "Unscheduled down time" or "Delay in payment acceptance" etc. The key difference is that the banks are entirely accountable and the transactions do actually go through ultimately. Furthermore, you have the ability to phone them or visit them personally should you have any issues.

      Again, the key here is accountability.

      PLD.

  14. How much negative.... by d3ity · · Score: 4, Insightful

    How much negative feedback will be left on ebay due to user stupidity? The world wonders...

    1. Re:How much negative.... by mofochickamo · · Score: 2, Interesting

      I've worried about that myself. I had two items sell this week and the payments from the buyers are marked as pending but will not sent. I think keeping the buyer informed is the best way to avoid negative feedback.

      --
      Honk if you're horny.
  15. Re:Could this be a kernel error by Andy_R · · Score: 2, Interesting

    Don't you mean 'looks like a bank, acts like a bank, but doesn't bother following proper banking practice' Panic?

    --
    A pizza of radius z and thickness a has a volume of pi z z a
  16. Eh? by darkmeridian · · Score: 4, Funny

    PayPal reports problem. We slashdot them.

    I know we hate them and all, but why can't we take just a little bit of sympathy?

    --
    A NYC lawyer blogs. http://www.chuangblog.com/
  17. Feel much safer since I installed paypalbuddy.exe by aardwolf204 · · Score: 5, Funny



    Thats funny, I never had problems with my paypal account. I get emails all the time from them asking me to verify my account at secure websites like paypal.reallysecure.tk. Sometimes they even send me a utility, paypalbuddy.exe, to keep my computer secure. I feel a lot safer since I've installed paypalbuddy.exe, in fact I know that I'm safe because if I check my task manager I can see that paypalbuddy.exe is using 90% of my CPU to constantly encrypt my paypal traffic, even when I'm not at the computer! I forwarded this handy utility to my mother-in-law and she loves it too.

    The only thing Paypal should really focus on now is training their likely outsourced software engineers in proper grammar. Samir is constantly sending me emails about my paypal account though for some reason he can never get some english phrases right. I guess its ok though, I cant expect the entire world to speak english, and I give him an E for effort, especially on those unique poems he attaches to the end of the emails...

    Shall I share...

    Capture the magic of the season,
    Sit down, relax, and have trust in us.
    The price of portability
    upon Real Girls Business?
    Thou must medicate thyself.


    Credit where credit is due, this spam poetry site rocks

    --
    Im dreaming ofa big bndwdth, That can resist the /.crowd.May ur days b merry & bright & may al
  18. Nothing to worry about by dtfinch · · Score: 5, Funny

    They're just getting ready to invoke line 4531 of the service agreement (that thing in the 5 line scrollbar you agreed to) which says that if they seize your account and all the money therein you agree to settle your case through binding arbitration via email.

  19. PayPal and eBay constantly push the envelope by winkydink · · Score: 4, Interesting
    Their Dir of Ops gave the keynote at the USENIX Large Installation Systems Administration Conference last year. During the talk, he described how eBAy wants so much to use industry best practices, but given their enormous size and transaction volume, they end up being the ones who constantly push the envelope.

    After listening to the talk, one came away wondering how the site even worked at all. Every day, you are on the bleeding edge and every day if you have the slightest of hiccups, expect to have it covered in the Wall Street Journal the next day.

    I don't know what they paid that poor guy, but it isn't enough. I'm surprised he still has all his hair and it wasn't grey.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

  20. There goes the whole economy... by britneys+9th+husband · · Score: 4, Funny

    Paypal is used for most Ebay transactions, and according to Dick Cheney, Ebay is what's keeping our economy going. I'd say more, but I need to go to the store for canned food, plastic sheeting, and duct tape.

    --
    Hear recorded Slashdot headlines on your phone! New service beta testing. Just call (248) 434-5508
  21. No monopolies by Anonymous Coward · · Score: 2, Interesting

    for infrastructure services such as PayPal, it is essential that we have competition and choices.

    this is a valid use of government regulatory powers: NO MONOPOLIES, EVER

  22. Hypothesis by Gentlewhisper · · Score: 5, Funny

    It probably happened because this ebay seller was selling bootleg dvds and the FBI seized Paypal's servers :)

  23. PayPal has been having problems all weekend by Dr+Cool · · Score: 5, Informative
    PayPal has been having significant outage problems for people all over the world since their major website update last Thursday. Many businesses that use PayPal for financial transactions (including my own) have seen business plummet because buyers can't use PayPal's services. Ebay's web forums are going crazy because many auction buyers can't pay.

    By the way, don't trust PayPal's message that the site might be available at any specific time. They've been giving specific times all day today but for the most part, it's inaccessible through any interface... web front-end, payment processing back-end, instant payment notifications, debit cards don't work, etc.

    You can read more about the trials and tribulations of this weekend's major outage from a developer's point of view at the PayPal Developer web forum. There are a lot of unhappy campers there!

  24. Um, yeah... by SamMichaels · · Score: 4, Informative

    A service which houses 50 million people, has billions of dollars flow through it, and is the primary payment service for the largest auction site in the world? Sounds pretty newsworthy to me, people.

    Regardless, we accept Paypal payments for our business. Didn't work all weekend...and today I kept getting errors (I think it was 30004) telling me to "retry" or "return to main page". Took a few retries, but I did get stuff done....such as transfering money out for payroll on Friday. Auction and storefront sales were down from lack of a payment service though. Debit card had activity over the weekend, so that worked fine.

    1. Re:Um, yeah... by chunkwhite86 · · Score: 3, Insightful

      Regardless, we accept Paypal payments for our business. Didn't work all weekend...and today I kept getting errors (I think it was 30004) telling me to "retry" or "return to main page". Took a few retries, but I did get stuff done....such as transfering money out for payroll on Friday. Auction and storefront sales were down from lack of a payment service though. Debit card had activity over the weekend, so that worked fine.

      You are a moron if you use paypal to run a business including the payroll, of all things. Read the fine print and you'll see that paypal IS NOT A BANK. They don't have to follow bank rules, and your money is NOT FDIC INSURED. Sure, paypal may be fine for processing occational petty payments (Personally, I wouldn't trust them with my bank account or credit card information), but to use it for running a business, including the payroll, should probably be illegal.

      On the note of not trusting them. If a new storefront opened in the mall, we'll call them BankPal(tm). They want you to enter your credit card information, bank account numbers, address and phone numbers, and OH BY THE WAY we're not a bank, aren't held to bank standards or laws, can seize your account at any time for no reason, are not fdic insured, blah blah blah, how can anyone with more than two brain cells trust these jokers???

      --
      I'd rather be a conservative nutjob than a liberal with no nuts and no job.
    2. Re:Um, yeah... by SamMichaels · · Score: 2, Informative

      You are a moron if you use paypal to run a business including the payroll, of all things.

      Paypal doesn't run the business, the owner of the company runs the business. Paypal is just one of many payment options we give our customers...and since a large portion of sales come from eBay, people find Paypal very convenient.

      Payroll isn't run by Paypal...but in order to facilitate payroll, you must withdraw funds from Paypal. It doesn't automatically sweep into our local bank account like our Linkpoint/CSI account does (money order/checks go directly into the local account). It's necessary to have several thousand dollars in the Paypal account when you do the volume we do for refunds, disputes, and general purchases...like today I bought a bunch of toner off of eBay and paid directly out of the Paypal account.

      If a new storefront opened in the mall, we'll call them BankPal(tm). They want you to enter your credit card information, bank account numbers, address and phone numbers, and OH BY THE WAY we're not a bank, aren't held to bank standards or laws, can seize your account at any time for no reason, are not fdic insured, blah blah blah, how can anyone with more than two brain cells trust these jokers???

      You seem to think that Paypal is our sole payment option. You were misinformed, or you assumed such. We offer credit card through our processor (Linkpoint/CSI, housed on OUR servers and OUR bank account), money order, check, or Paypal. Like I already said, the majority of eBay people prefer to pay with Paypal.

      Apparently the majority of our customers have less than or equal to 2 brain cells.

  25. Priceless by peu · · Score: 5, Interesting

    from the msnbc article:

    "When folks go to use their PayPal debit cards, the payment is rejected, but the charge actually goes through and PayPal is deducting the amount from their account"

    1. Re:Priceless by SamBeckett · · Score: 4, Interesting

      I've had this happen to an ATM card with a real bank.. The machine spits out an error receipt and no money. You try again, it still doesn't work. Oh, damn. What the hell, I'll come back in the morning.

      Come back in the morning, works fine. Two weeks later, have a negative balance because the 1st two transactions actually went through on their end.

      It's a royal PITA to find the right people to talk to, the right forms to fill out

  26. So... by SynapseLapse · · Score: 2, Funny

    First there's an article about how bad it is to be in IT.

    Then PayPal goes down and it receives national attention followed by an assault on the servers by curious /.'ers.

    Yeah... I bet there's at least one IT guy out there who's phone is ringing like made who'd agree being IT really sucks...

  27. This is why.... by BobSutan · · Score: 4, Insightful
    "One user even reported that his PayPal Debit card was getting refused!"

    This is why real banking institutions have such stringent operational guidelines set down my the federal government in regards to information systems. This should serve as a hearty wake-up call to a great many people that have fallen under the impression that Paypal is a "real" bank, when in fact they are not.
    --
    "On a scale from 1 to 10, people are stupid"
    1. Re:This is why.... by Peyna · · Score: 2, Insightful

      great many people that have fallen under the impression that Paypal is a "real" bank

      Paypal themselves don't want to be considered a real bank (and the government said they aren't, mostly because they don't physically hold your money), that way they are free from regulation.

      --
      What?
    2. Re:This is why.... by TykeClone · · Score: 4, Insightful

      Then they shouldn't offer the services of a real bank. A paypal debit card, credit card, and money market account sure sound like they are. If they act like a bank, they should be regulated like a bank (are you listening walmart?)

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  28. ebayers lost my business today by insomnyuk · · Score: 2, Interesting

    I'm too lazy to mail a check or money order for something I buy online (online is supposed to = convenient), so when I wanted to buy a lens for my SLR, I didn't bid on the relevant auctions today, since I was not sure I'd have a reliable way to pay for it.

    One wonders how much money will be lost by others taking similar actions. Not really quantifiable but definitely some kind of loss.

  29. lost $35 bucks by Mr.+Flibble · · Score: 2, Interesting

    A friend of mine sent me $35 bucks via paypal, it arrived.. Then the other day I checked my account and it was EMPTY. I have not bought anything with paypal in the last month, so where did my balance go?

    --
    Try to hack my 31337 firewall!
  30. Re:Could this be a kernel error by TykeClone · · Score: 2, Interesting
    Bank regulation is one of the few valid uses of government oversight. Without it, things like stock market crashes of 2001 balloon into the Great Depression like the 1930's. "Safety and Soundness" and the FDIC keep the publics trust in the banking system (will my money be there tomorrow?)

    I don't say this lightly as I work in a bank and have to deal with it. The regulation of banks has worked well enough for long enough to migrate the impetus of many regulations away from "safety and soundess" (the two cornerstones of a properly run bank) to consumer protection and antiterrorism.

    With the advent of paypal and other non-bank players entering the financial services arena, these entities need to be brought under the same regulations that face banks. Make paypal live and work under Reg E. Make insurance companies deal with CRA issues. Make Fannie Mae and Freddie Mac live up to the same standards set forth for other financial institutions.

    --
    A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  31. PayPal 101 by xxxJonBoyxxx · · Score: 5, Insightful

    1) As soon as someone pays you, move ALL the money out of your PayPal account.

    2) To pay someone else, have payment go directly from your associated checking account. There is no need to carry a positive balance on PayPal.

    3) Don't get the goddamn DEBIT card.

    BTW, it's 8:37PT and it took almost 3 minutes to sign on. My guess is that PayPal will be hiring soon.

    1. Re:PayPal 101 by xxxJonBoyxxx · · Score: 5, Insightful
      Charging to a checking account is just downright unethical.

      Hmmm...ever try online bill pay?

      We did get the money back - 3 weeks later.

      So what's the problem? If no one helped...how did the money get returned?

      I agree anyone who ties their PayPal account to their main checking account is a moron. However, these days free checking accounts are available at almost any bank. Set up a dedicated checking account for PayPal at a local branch of your favorite bank and you're in business. Think of it as your own financial firewall.

  32. Microsoft's fault by null+etc. · · Score: 2, Insightful
    Isn't it funny how if PayPal was using Windows servers, everyone would be bashing Microsoft right now, blaming it on Windows? (similar to one recently publicized outage)


    Hmmm, I wonder what hardware/software they use, and I wonder why no one's bashing it.

  33. Re:Paypal=SESDL by HermanAB · · Score: 2, Interesting
    Hmm, if you want to send $10 with Western Union, the service charge is $27.

    PayPal may occationally screw up, but they don't screw you over consistently like Western Union...

    --
    Oh well, what the hell...
  34. Bank error in your favor? by mat+catastrophe · · Score: 2, Funny

    Collect $200?

    --
    sig not found
  35. Re:Damn you Paypal! by TykeClone · · Score: 2, Informative
    Kind of sounds like they've got issues in the backend systems that track balances and authorize debit cards. If that's the case - they've got problems! It's one thing for the web frontend to go down, but if the backend systems are gone - ouch!

    Maybe I'll luck out and get the "Superman Bonus" where all the fractions of a cent are placed in my account. You'll know I did if I drive to work tomorrow in a yellow Ferrari :)

    --
    A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  36. I was worried about something like this.. by Another+AC · · Score: 2, Insightful

    As soon as I heard ebay had acquired them, I thought "Oh boy, I sure hope ebay doesn't get involved in the technical side of running paypal".

    Apparently they have.

  37. Re:All they did was change over to the new site. by Capt.+Murphy · · Score: 2, Interesting

    I've been trying to pay my tri-monthly hosting bill through PayPal since last night. Whenever it isn't timing out it gives me errors all the way through the process. Only once was I able to get all the way through the process, just to get an error message saying something about their credit card checking ability being down and that I could only pay through a PayPal credit card or something similar that didn't need to run the credit card number. It's far from a 'hiccup'. They have been having problems that I've been dealing with for the last 24 hours at least. I don't know how bad it was before that.

  38. advantages of Paypal not being a bank... by JimBobJoe · · Score: 5, Interesting

    Though a lot of posts on here are along the lines of "see...haha...paypal is not a bank!!" I for one am grateful that it isn't.

    There are a lot of people, for a variety of reasons, who have been screwed out of getting a bank account from a regular bank. Because of negative reporting on chex systems, they can't get a regular checking account at all.

    In tandem with a savings account (which you *can* sometimes get even with a bad chexsystems report) and a paypal account, you have essentially the same services of a checking account.

    I for one got screwed by my bank (5/3rd) after fraud hit my account and they refused to take responsibility for some items. Thanks to paypal I still can have checking account like abilities until I sue my bank.

    1. Re:advantages of Paypal not being a bank... by dr_d_19 · · Score: 2, Insightful

      There are a lot of people, for a variety of reasons, who have been screwed out of getting a bank account from a regular bank. Because of negative reporting on chex systems, they can't get a regular checking account at all.

      Yeah, they can be as happy as they want, but I for one am VERY happy that my bank checks up on other customers, and there are cases when it's obvious that PayPal should have done the same.

  39. Re:Those pricks by realdpk · · Score: 2, Informative

    Paypal has a really neat tie-in with USPS. It's a small handful of clicks from accepting the payment to printing out a shipping label (with postage!). I think it's worth it for a smaller scale business. It's VERY easy to use.

    You can use a Paypal debit card to get cash out of your account, although there is a daily limit. Maybe once you surpass that limit you should consider getting your own merchant account though. ;)

  40. Slow but working... by Kenja · · Score: 2, Funny

    PayPal is slow right now, almost as if a gaggle of geeks where checking to see if it realy was down. However, everything seems to be working.

    --

    "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
  41. PayPal's server... by xxxJonBoyxxx · · Score: 3, Informative

    According to a quick telnet...

    Apache/1.3.27 Server

    I hope that isn't true. That release is 2 years old. As per Apache's web site: "We consider Apache 1.3.31 to be the best version of Apache 1.3 available and we strongly recommend that users of older versions, especially of the 1.1.x and 1.2.x family, upgrade as soon as possible."

    See: http://www.apache.org/dist/httpd/Announcement.html

  42. PayPal UK is regulated as a financial institution by Animats · · Score: 4, Informative
    In Europe, PayPal is regulated as an Electronic Money Institution. This is just enough regulation to insure there are assets behind the issuer and you can get your money out.

    In the US, New York State and Louisiana have imposed some regulatory requirements on PayPal.

    If you lost money with Paypal between 1999 and 2003, there's a class action settlement.

  43. Re:PayPal and eBay constantly push the envelope by Anonymous Coward · · Score: 3, Interesting

    One of my friends has interviewed at PayPal and Ebay for the SCM and Build Engineer role. Because of the merger, he interviewed with the same technical lead twice.

    A famous question is
    "How do you remove all of the directories named "TEST" from the repository?"

    Understanding best practices, the answer has always been
    "Can't we just hide them, version control is there for a reason?"

    The head of their team then explained
    "No, who would name anything TEST that they wanted to need"
    For the record he clarified that the job entails removing versions and files.

    Its clear that best practice at Ebay/PayPal is to fly by the seat of your pants and hope it works. We all see how well that works now.

  44. eBay has their usual "Genuises" on it by Nova+Express · · Score: 2
    I'm assuming they have the same towering intellects that managed to break graphic upload functionality for all non-IE browsers no less than THREE TIMES working on Paypal now. That was very frustrating for Mac and Linux users. Even worse was the fact that they didn't announce any of these changes in advance, didn't have a fallback when they didn't work, and didn't bother to make an announcement as to what was wrong even after they knew there was a problem, leading to hundreds of frustrated forum posts, and probably hundreds of thousands of hacked off users.

    eBay doesn't seem to have learned anything from these debacles, and continues to roll out unnecessary updates with inadequate testing, resulting in previously solid functionality breaking down. Whoever is in charge of update testing over there should be sacked.

    --
    Lawrence Person (lawrencepersonh@gmailh.com (remove all "h"s to mail)

    http://www.lawrenceperson.com/

  45. I'm currently in the middle of 5 ebay transactions by halo1982 · · Score: 3, Informative

    I was finally able to send money about 30 minutes ago, but now I have several people sending me money orders I do not want. Bah! I hate Paypal.

  46. Rollback plan? by bigtangringo · · Score: 2, Insightful

    That's why people make rollback plans. If I had the budget of paypay I'd have my new sun servers ready, points my VIPs to the new sun servers and if everything goes to hell, go back to the old VIPs and back to the drawing board.

    Psh.. amateurs :)

    --
    Yes, I am a smart ass; it's better than the alternative.
  47. Re:Could this be a kernel error by M.+Silver · · Score: 2, Informative

    So, you contend that Federal Reserve regulation is effective in preventing server deployment fuck-ups?

    They do try.

    My last job before the sigified one was managing MIS Operations for a regional community bank. Now, this was during Y2K preparation, so it was somewhat atypical, but there is certainly a lot of FSLIC regulation in place to prevent, as you say, fuck-ups, be they server deployment or darn near anything else.

    Now, the bank I worked for was also atypical (top in its class as far as compliance), so I don't know exactly how "effective" it really is industry-wide, but as I say, they *do* try.

    On the other hand, if eBay/PayPal is getting socked with Sarbaines-Oxley (which I doubtless just misspelled) requirements, they may well have to jump through the same sort of hoops the FSLIC and FDIC put real banks through. I got out of the bidness altogether before SOx, so I can't speak to that authoritatively.

    --

    Slashdot's token middle-aged housewife
  48. TILT by Doc+Ruby · · Score: 4, Insightful

    Yet another reason this unregulated global banking monopoly has to get some competition, immediately. The ecommerce world cannot afford to rely on this single point of failure, either accidentally or at their discretion.

    --

    --
    make install -not war

  49. The slashdot effect? Not a drop in the bucket! by coene · · Score: 2, Interesting

    For those who say "if its already slow, dont slashdot it!", seems you over estimate the slashdot effect. Slashdot links may take a normal web host down, but anyone with an infrastructure built to serve a lot of traffic shouldn't even notice it.

    A site I run has been linked by Slashdot many times - aside from the number of referrals in web logs and perhaps a few mbit spike in traffic, you wouldn't know it even occured.

    PayPal is having much larger issues. I've experienced the same types of problems when doing larger upgrades - it's usually a single piece of code that went unchecked, and the odd user(s) that actually get caught in an untested (or improperly tested) segment of code are throwing the system for a loop.

    Or, just bad performance planning. I'm not surprised - these things have to happen every now and then, they're quite unavoidable when you're dealing with often changes to an infrastructure with that many _DYNAMIC_ users, and so much _DYNAMIC_ data.

    Regardless, it's a growing pain. I've been through a few of these on a 150 GB database with 2 MM users and 15 servers. PayPal is a lot larger, and they surely have much more difficult problems. Hell, if they have to do something such as change the way a single piece of data is stored, that means a lot of downtime (or slowtime) processing!

    I'm sure they'll sort it out, unfortunately lots of people are losing lots of business in the process.

  50. Troubling by suwain_2 · · Score: 4, Interesting

    Is anyone else profoundly bothered by this?

    PayPal, which must deal handle millions of dollars a day, just goes down entirely. My real problem, though, is that they are not a real bank. (At least last time I checked) they are not FDIC Insured or anything. They could just never come back, and there's really not much anyone could do.

    Not that I expect them to run off with my money. But in situations such as, say, the whole site going down, I like to know my money's in something that's insured.

    --
    ________________________________________________
    suwain_2 :: quality slashdot p
  51. Ahem... by mcrbids · · Score: 2, Interesting

    It's not a bank, people!

    Others have said similar, I merely divert your attention to http://www.paypalsucks.com/....

    --
    I have no problem with your religion until you decide it's reason to deprive others of the truth.
  52. Just My Luck by Anime+Man · · Score: 3, Interesting

    My luck never fails me. Today I ran out of clicks, hits, or whatever Slashdot calls there subscription "points". I also ran out on another website I "subscribe" to so I figured kill two birds with one stone.

    So what do I do, I re-subscribe through paypal today and I did notice it was going a tad slow, but I didn't worry too much.

    To be honest I thought it was a recent FW upgrade on my router I did the night before acting up. I reflashed back a version and everything seemed ok.

    Anyways the issue: I was wondering why my subscription to Slashdot still wasn't showing up. My other subscription was paid within the same minute as the slashdot one, and it went through fine. Weird. As of 9:55pm PST it still hasn't "gone through" (BTW I am confident that it will be fixed and I know it's not Slashdot's fault)

    After finding out about the problem, I can only wonder if the Slashdot payment will even go through. My real concern is my bank account being screwed up, I don't want to be billed for $5 in an endless loop.

    --
    ~Your Friendly Neighborhood Anime Man
    1. Re:Just My Luck by Anime+Man · · Score: 2, Interesting

      Wow.. Slashdot work in mysterious ways.

      Not two minutes after I check my subscription status I finaly get my renew subscription! It must have updated somewhere between me starting to write this last post and submit it.

      The Slashdot gods must have looked down on me with pleasure after my $5 sacrifice.

      --
      ~Your Friendly Neighborhood Anime Man
  53. True story about debit card tonight by wishlish · · Score: 3, Interesting

    Went to a Wawa (it's a Philly area convenience store) to buy a sandwich for me and my wife. Total was $11, I have $15 in the account from an eBay auction I sold last week.

    Selected debit- transaction denied. Selected debit again- transaction denied. Selected credit- this time it went through. (Otherwise I was just going to pay cash.)

    When I checked my account when I got home, the balance was negative- they double-debited the transaction.

    Now, I'm not worried- even my bank has made an error or two like this, and a call to customer service tomorrow should clear things up. And even if it doesn't, it's $11.

    But I do feel very bad tonight for people depending on the money in that account. They're in a lot of trouble tonight.

  54. Re:How about these escrow services? They're still by HotshotXV · · Score: 2, Insightful

    Of course, these services are all inferior to PayPal because of the exorbant fees that each charges. Useful in a pinch, but if Paypal disappeared, I would wager that most merchants would choose to set up a merchant account directly with CC companies, and avoid the extra cost. The convenience just isn't worth it.

  55. Damn.... by Rohan427 · · Score: 2, Funny

    ....I guess installing SP2 for WinXP was a mistake after all!

    PGA

  56. Are you part of the class-action lawsuit? by JavaRob · · Score: 4, Informative

    I think this sort of problem was one of the major issues in the class-action lawsuit that PayPal is in the process of settling now (it was litigated this summer).

    I'm not sure if your problems were in the right timeframe, but this probably applies to *someone* reading this.

    Check here to see if it applies to you.

  57. It's MY FAULT! by inKubus · · Score: 4, Funny

    This morning I withdrew my $4.81 so I could get a pack of smokes and a cup-o-noodle.

    Guess they were depending on me to pay their internet bill!

    --
    Cool! Amazing Toys.
  58. Security by PARENA · · Score: 2, Funny

    It says "Your information is kept secure." In fact, they keep it so secure, you can't even access it yourself.

    --
    Here's the secret to immortality: ...oh dang, I forgot.
  59. Yes, FDIC insured (in a way) by JavaRob · · Score: 4, Informative

    If you use their money market account option, your money isn't insured... but if you just have a regular PayPal balance, it actually is FDIC insured... in a way. Basically, they keep your money in a pooled account in a real bank, and you get "pass-through" FDIC insurance because of that, up to $100K.

    They explain this in detail in a link off the homepage.

    It's not as good as putting your money in a bank (because your protection in case of PayPal's insolvency doesn't seem totally assured, just in the case of the *bank's* insolvency), but it's not totally unprotected.

  60. DEBIT card probably for people rebuilding credit by rsilvergun · · Score: 3, Interesting

    if you blow your credit _really_ badly (ex., if you're a man and you divorice a woman), you're probably screwed for the next 10 years. So much so that you get stuck with services like paypal for a debit/credit card. What paypal's doing (and what they've always done) is take advange of people who aren't in a position to use a normal, legitimate business. This is why they get away with the shit they do. If you're using paypay, you probably don't have a heck of a lot of (better) alternatives.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  61. Lots of new job postings on PayPal by ErichTheWebGuy · · Score: 4, Interesting

    I just read the "Jobs at PayPal" page... Some of the more interesting new openings that have been updated today:

    Director, Software Infrastructure Architecture
    Senior Software QA Engineer
    Staff Software Engineer

    Sounds to me like they're cleaning house after this one :)

    --
    bash: rtfm: command not found
    1. Re:Lots of new job postings on PayPal by lylum · · Score: 4, Funny

      Maybe they just created that position? Would not surprise me the least.

  62. Possible Cause by msaulters · · Score: 4, Interesting

    I heard a news item the other day on the radio that banks all around the country are about to begin using a new system for verification of checks and that customers could no longer count on 'floating' of check for two or three days. I'd be willing to bet PayPal was upgrading their software to support this. It's estimated this change will put $2 billion more into the banking industry each year, largely in the form of fees on bounced checks and overdraft charges. There may be more such failures in the next few weeks.

    --
    These people looked deep into my soul and assigned me a number based on the order in which I joined.
  63. Re:Feel much safer since I installed paypalbuddy.e by mikeage · · Score: 4, Funny

    I feel a lot safer since I've installed paypalbuddy.exe, in fact I know that I'm safe because if I check my task manager I can see that paypalbuddy.exe is using 90% of my CPU to constantly encrypt my paypal traffic, even when I'm not at the computer! I forwarded this handy utility to my mother-in-law and she loves it too.

    Interesting. I also forwarded to my mother-in-law, although I did not install it locally...

    --
    -- Is "Sig" copyrighted by www.sig.com?
  64. I've noticed... by PhaxMohdem · · Score: 2, Interesting

    That when I tried to withdrawl funds from my paypal into my bank account, I couldn't change the drop down box that lets you choose which account you want to put the funds in. It always reverted to the default no matter what. I had to change my default account # to make the transfer. Hopefully this will also be addressed. I'm just glad I'm not alone in my paypal troubles. /. is the greatest for making me feel better in my misery.

    --

    The Property of One's : "The Oneitude is directly proportional to the Colditude of the one." - S.B.

  65. Paypal Sucks by smutt · · Score: 4, Informative

    Read all about it here

    The site that scared me enough to take all my money out of paypal and never use it again. They're not a real bank and they're not held up to the same standard as real banks. Just read some of the horror stories in their forums.

    --Smutt

    --
    The Information Revolution will be fought on the command line.
  66. Re:PayPal and eBay constantly push the envelope by coene · · Score: 2, Insightful

    The "user systems" and associated features of these bank sites have nowheres near the relational properties of something like PayPal - it's not even close. They can segregate data based on customer sets, where you know where users are coming from, and you can tie them to their own set of data - data that can be archived and summarized into non-realtime aggregates.

    PayPal has the task of linking transactions between users, and allowing users to create modifications or additions to them in real time.

    These are not the same, by any stretch. It's the final bit of difference that makes it so much more complex.

  67. Alternatives?! by RAMMS+EIN · · Score: 2, Interesting

    You see, PayPal sucks and all that (what with them freezing accounts all over the place), but what are the alternatives?

    Really. For an individual or small business, you don't want high setup or monthly fees, and if you look in that league, who can beat PayPal in terms of transaction fees and ease of use?

    I'd genuinly like to know.

    --
    Please correct me if I got my facts wrong.
    1. Re:Alternatives?! by EmagGeek · · Score: 2, Informative

      Go to BJ's, Sams, or Costco, get a membership, and sign up for their small merchant credit card processing. It is cheaper than Paypal and is MUCH more dependable.

      If you have a business and you make more than a few charges per day, you have NO EXCUSE for trying to use paypal. Even if you're just an individual and you are very active in online auctions as a seller, you'd be better off with a REAL merchant account rather than paypal's broken crap..

  68. Alternatives to Paypal? by FooBarWidget · · Score: 3, Interesting

    Paypal isn't exactly known as the most reliable company. But are there any better alternatives out there, that have a good reputation? Are there any similar companies that also accept money from Asia countries (such as Malaysia and Phillippines), and don't charge $30 to transfer to an international bank account (I live in Europe, not US)?

  69. Upgrades are always a nightmare - some thoughts by MarkH · · Score: 2, Insightful

    1) You should always have a detailed rollback plan. This should include what you monitor during the change, what triggers the rollback and who is responsible for making that decision

    2) You should have a rollback plan for any change to a live site which deals with transactions no matter how 'small' the site is

    The problem these days is the complex interaction between different systems and user traffic means there is no guarantee of a flawless rollout even with a full staging system to test on. I have seen failures occuring due to a unique combination of user requests creating a thread contention which results in an instability causing failure up to 1/2 an hour later!

    There is a gap for a system which can capture the entire network traffic being applied to a system and replay it against a staging environment to catch just this sort of problem.

    The other problem is a 'minor' problem during rollout such as intermittant failure of some parts. This is let go for a while and people start throwing hacks at the problem. Before you know it enought new transactions have been applied to the system to make rollback unviable.

    In my opinion with complex web based systems testing and rollout is becoming one of the most interesting areas in IT at the moment

  70. Paypal is an irresponsible sweatshop by puzzled · · Score: 4, Informative


    Paypal recently relocated their stuff to Omaha, Nebraska. Why Omaha? Something like 60% of all VISA/MC transactions pass through First Data's bunker at 72nd and Pacific and a good portion of the other 40% goes through First National Bank's facilities downtown.

    A fellow who used to work for me spent less than three months at Paypal as a Windows server admin. I forget the exact details but he said they wanted him to complete something like thirty projects a quarter and his impression was that eight projects of the sort they were asking would be a reasonable schedule.

    I have heard that Paypal is pretty much a madhouse. Omaha isn't big enough to have a huge pool of IT talent and if they're grinding people into the dirt word will get around quickly. I predict you'll see lots of monster.com job posts for them as they poison their reputation here.

    --
    I am very easy to get along with, but I don't have time to waste being nice to people who are being stupid. -Theo
  71. The "Check 21" Law by Skapare · · Score: 5, Informative

    This is the "Check Clearing for the 21st Century Act", commonly known as "Check 21". Basically it allows a bank anywhere along the path from where the check is first deposited, to its arrival for payment at your bank, to replace the paper check with a front and back image scan. The law provides that your copy of this substituted check must be treated like an original check for the purpose of things like using it as a receipt to show you paid. For example, if your landlord failed to record the fact that you paid the rent, but deposited your check anyway, the law requires this substitute check image (printed back to you by your bank) be accepted as proof the check was deposited just as the original would be.

    Banks are not required to do the image scan of checks, but they are allowed to do so. Banks are required to accept the image scan in place of those checks when the image scan gets done. If PayPal is allowing you to write checks against your account (but they would BE a bank if this happens, I'd think), they would have to update their software by October 28 to comply. More likely, if "Check 21" is an issue here, is that they may be adding some software to allow them to image scan checks made as payment to them. But the more they do like this, the closer they become to being a real bank.

    When an image scan is done, the check can be processed much faster because it can now be sent to the account holder bank electronically. This is where the "float" many people depend on can start to disappear. OTOH, your bank may be able to get funds into your account for checks paid to you that you deposit equally faster. There is a possibility that PayPal was doing things that depend on the "float". Many business and people have been doing that for years. Practices will now have to change.

    For more information:

    --
    now we need to go OSS in diesel cars
  72. Performance problems last week. by zerofoo · · Score: 2, Insightful

    I called paypal customer service last week complaining about the REALLY poor performance of the site. The wonderfully helpful DOLT on the other end said that the site gets really busy during the weekend and that slows things down.

    Bullsh*t.

    How can Ebay build a site that handles millions of transactions, and has great uptime and speed, yet their subsidiary - suck so bad?

    -ted

  73. damn you Murphy, sorry world by neye_eve · · Score: 2, Funny

    I'm sorry to have to admit that this is all my fault. After having a paypal account for 3 years, I finally *received* a payment for the first time over the weekend.

    You can obviously see the result. I only regret that my karma had to affect the rest of you :-\

  74. Steps to upgrade by RedLaggedTeut · · Score: 3, Informative

    1. write ultra-scalable jsp application

    2. It is too slow. Add a separate database server.

    3. Still to slow. Add several http web application servers.

    4. Add synchronization talk between web application servers to make sure no two different servers talk to one customer.

    5. Add synchronization talk between database servers to make sure they all use the same database.

    6. Release to public.

    7. Something doesn't work. Switch on debug output and logging to full level.

    8. Watch as all servers talk to each other over the underdimensioned intranet connections:
    "Hey buddy, I feel so bad, so much load could you do this for me?"
    "I'm sorry I've got too much work myself, but here, have some debug output."

    9. Watch the intrusion detection system randomly switch off nodes because they showed unnormal traffic patterns.

    10. get mentioned on slashdot. There's no such thing as bad publicity!

    --
    I'm still trying to figure out what people mean by 'social skills' here.
  75. Re: Powered by Burger King by Anonymous Coward · · Score: 2, Funny
    2. There's now a "Powered by Sun" icon on the site.

    So is it cloudy or something? Why would they go to solar power?

  76. Re:DEBIT card probably for people rebuilding credi by Anonymous Coward · · Score: 2, Interesting

    Bankruptcy is pretty much a complete joke in the US. I filed back in the spring of 98. By the end of the summer, I had credit cards again; the interest rates on both were around 18%. The credit limits were small - around $300 - but within 2 years I had ones with $2,000 limits. Around 2000, I bought a new car and zero problem getting financing. I was afraid I was going to get totally screwed on the interest rate, I ended up getting like 6%. The following year I bought a house and, again, had no trouble getting the loan. The bankruptcy wasn't even an issue. I don't remember the interest rate on that, but it wasn't very high -- something like 5% on a 30 year with no money down. Granted, my mortgage was a VA loan, but that in way guarantees that the lender will give you a loan, it just guarantees that they will get a (small) portion back if you default. Last year I bought a new car and again got financing with no problems, this time with a rate of about 4%. So far, the only problem my bankruptcy has caused me is that Best Buy wouldn't give me a credit card when I applied for one a year ago.

    Oh --- debit cards don't help you credit score. Neither does pushing the "credit" button rather than the "debit" button when you pay with a debit card. They are NOT credit cards and do not go on your credit history. The only (real) difference is how they are treated when they are processed. I think, and I could be wrong about this, if you select "credit", then the credit card companies make money off of your transaction.

  77. Powered by Sun = Site down by augustz · · Score: 2, Informative

    I noticed they've added a powered by sun graphic at the bottom of their page, which is loading INCREDIBLY slowly.

    Coincidence, or did the sun manage to melt them, putting the bomb in dot com?

  78. Why? real banks have outages too. by SuperKendall · · Score: 3, Insightful

    I've had a number of online banks in the past, there is not one that has not had an outage at some point or another - even regular Sunday night outages in some cases.

    PayPal in my mind has a better track record than most real banks I've used! As you say, they have to, but they also will not be penalized much for a small glitch like this.

    They also have the advantage that there is NOTHING else like PayPal. I've looked at other options and there are none. So where are you gonna go? I've tried two auctions in the past that tried to use non-PayPay payments, and all I can say is - never again.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  79. Re:'Floating a check' by Ghent99 · · Score: 2, Informative

    From what I've heard in the past, post-dating a check is merely a formality. Banks are not bound to honor the date on a check, if it is post-dated. I believe it goes back to the comment previous to mine about a check not being a line of credit but a voucher for funds. Basically, since the check was written, it must be able to be cashed immediately (legally speaking). The date is important once its in the past, for various reasons. I have not done any research on this, so I may be completely incorrect. But I thought I'd share what I had heard a few years ago.

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    - Ghent