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Fix Your Crashing X-Box 360 With String

mkraft writes "A gamer fed up with his new Xbox 360 crashing every 20 minutes has fixed the problem by raising the power supply off the ground with some string. Goldeneyemaster over at the GameSpot forums indicates that the main reason for his Xbox 360 freezing up is the power supply overheating. The solution is to lift the power supply off the floor and allow the air to circulate better around it."

144 of 686 comments (clear)

  1. Quality Repairs by Egonis · · Score: 3, Funny

    And sadly, it's probably a better quality fix than MS would provide on Warranty

    1. Re:Quality Repairs by Anonymous Coward · · Score: 5, Funny

      Right, an Open Source power supply wouldn't have these problems.

    2. Re:Quality Repairs by letxa2000 · · Score: 5, Informative
      Wouldn't it be easier and more reliable to buy a power supply that functions without overheating? As long as it provides the correct voltage and is rated at the correct number of amps, there's nothing special about a given power supply.

    3. Re:Quality Repairs by Anonymous Coward · · Score: 2, Insightful

      Most lab benches aren't covered in carpet. I bet people who follow the directions and put the thing in on a hard surface with ventilation around it don't have as many problems.

    4. Re:Quality Repairs by Misroi · · Score: 3, Insightful

      Wouldn't it be easier and more reliable to buy a power supply that functions without overheating? As long as it provides the correct voltage and is rated at the correct number of amps, there's nothing special about a given power supply.

      well afaik a power supply has to deliver constant voltage as well as clean power. I'm guessing your run of the mill "cheap" power supply wouldn't be able to deliver and the console would crash all the time. If you had access to a good clean power supply, then I don't see any harm, but you might end up paying quite a few bucks. And if I just spent 400$ on a console, I would be really upset if I had to also buy a 100-200$ power supply.

    5. Re:Quality Repairs by Ortega-Starfire · · Score: 2, Funny

      The first game console that is held together by spit, string, and a lot of luck.

      --
      ---- Liquid was a patriot ----
    6. Re:Quality Repairs by tdvaughan · · Score: 5, Funny

      Actually, they did investigate other power supplies. However, all the ones they tested actually fit neatly away out of sight. So they had to produce their own, freakishly large, one.

    7. Re:Quality Repairs by spectre_240sx · · Score: 5, Insightful

      That's no excuse. This is a freakin' game console. You've got to expect the power supply to be sitting down on a carpet and design around that.

    8. Re:Quality Repairs by ZorinLynx · · Score: 5, Informative

      Any decent power supply shouldn't have these problems.

      If a power supply gets hot enough to fail under normal conditions, it's not a very efficient or well-designed power supply.

      Modern switching power supplies should be able to function at temperature extremes without failing. Power supplies are mature technology; there's really no excuse for this.

      Maybe MS should have gone with a well known high quality PSU maker like ASTEC for this.

      -Z

    9. Re:Quality Repairs by NetRAVEN5000 · · Score: 4, Funny
      "I bet people who follow the directions and put the thing in on a hard surface with ventilation around it don't have as many problems."

      Right. Because I just love playing Xbox in the kitchen. The basement too - not that it's freezing cold down there this time of year or anything.

      And that beastly-looking power supply really doesn't look so nice with your entertainment system - and when you bring your Xbox to your friends' houses to play with them, you probably don't want to waste your time fitting it into their TV cabinet - you just want to play. Plus, if you hide it in the back of the cabinet behind other stuff, everything else will be blocking its ventilation.

    10. Re:Quality Repairs by demonbug · · Score: 3, Funny
      Maybe MS should have gone with a well known high quality PSU maker like ASTEC for this.


      Yeah, too bad they went with their own out-of-ASTEC solution on this one, huh.

    11. Re:Quality Repairs by fredistheking · · Score: 4, Informative

      The value of clean power is grosely exaggerated these days. Constant voltage is the real problem. An insufficiently rated (W) power supply will have trouble maintaining voltage expecially under varying loads. This is usually seen by crashes during games and random power downs.

      The internal power circuitry of the cpu/mobo can easily "clean up" noisy power with a simple network of capacitors, however if the voltage is too low it can do nothing.

    12. Re:Quality Repairs by Aqua+OS+X · · Score: 4, Interesting

      Eh, there are always excuses for stuff like this.

      People manufacture or design bum power supplies all the time. It seems like once or twice a year there is a story on Slashdot about a major power supply recall. At least this one hasn't burned someone's living room down yet.

      Who knows what happened with this incident. When I see an ID mishap such as this, it's usually because some idiot at a manufacturing plant in BFE didn't adhere to a design spec.

      Since this problem didn't seem to show up with during the small preliminary manufacturing runs, and designers / engineers usually run heat and environment tests, it could probably be a problem with final manufacturing.

      --
      "Things are more moderner than before- bigger, and yet smaller- it's computers-- San Dimas High School football RULES!"
    13. Re:Quality Repairs by Fluffy+the+attack+ki · · Score: 5, Funny

      "...The basement too - not that it's freezing cold down there this time of year or anything."

      But how long would it stay cold with your 360 down there? :p

    14. Re:Quality Repairs by ad0gg · · Score: 3, Interesting

      Umm yeah... Thats why maintainence at my building decided to shut off the air conditioning unit over the weekend. I came back monday to find a bunch of dead PSUs in my server room. Thats why all real servers come with two PSUs because PSUs don't fail.

      --

      Have you ever been to a turkish prison?

    15. Re:Quality Repairs by cbreaker · · Score: 4, Insightful

      Why not? It's a game console. Remember playing SMB with your friends when you were little? The nintendo would sit out in front of the TV on the floor and the game pads would connect to that, so you could sit on the furnature while playing.

      Small kids play these game systems, everyone knows that. They should be built tough. I'm guessing the Xbox 360 is probably built tough, but it only takes a single weak part to ruin all of the effort.

      --
      - It's not the Macs I hate. It's Digg users. -
    16. Re:Quality Repairs by nzkbuk · · Score: 3, Insightful

      Well the question has to be asked, what temp did your server room get to?
      Where I work we keep the data center at 20C, if 1 unit fails the temp usually rises to about 25C, if 2 fail (it's happened once during a hot summer) the temp rises VERY quickly. I've seen the average temp at 65C, I'd hate to guess what some of the temps were inside the servers who didn't have the thermal protection enabled in bios.

      I've seen mobo's that have been lightly burnt / melted around the CPU socket.

    17. Re:Quality Repairs by Seumas · · Score: 3, Funny

      Sadly, the string probably voids your warranty and places you in peril of prosecution in violation of the DMCA as a disallowed modification/hack that circumvents certain behaviors of the system as Microsoft designed it. I wonder how long before Gamespot receives a cease-and-disist order.

      Oh wait, Gamespot (like Myspace) is owned by Rupert Murdoc. So . . .probably never.

    18. Re:Quality Repairs by mkiwi · · Score: 5, Informative
      As a both a Linear and Switching Power Supply Designer, I can say that if the supply is faulty in any way it will lead to catastrophe. If the supply gets so hot the the feedback loop (the thing that keeps XBox 360 from going nuts) is unstable, there are going to be bad consequences. A power supply also depends mainly on two types of engineers: Electrical and Mechanical. If the EE's did their job, then the ME's messed up when choosing how to place a fan or heatsink. A power supply should be able to work on carpet, bare floor, on top of a building. There is no excuse for having a bad supply on the 360.

      Probably what the engineers did was "think" they had a thermally stable supply when in fact the lab bench acted like a big heatsink. The thermal resistance from a lab bench would be much less compared to carpet. Finally, lab supplies are regulated so well that even if you do place them in high heat, they maintain constant power even though they are hot. The process this uses is negative feedback, and given the correct choice of chip material for the power supply controller, should never be an issue. If it is an issue, go back to Asia and yell at your designers for giving you a crappy supply.

    19. Re:Quality Repairs by SniperX · · Score: 2, Interesting

      I'm sure everyone remembers blowing in their NES cartridges....looks like the game world has come 360

    20. Re:Quality Repairs by Macgrrl · · Score: 4, Insightful

      Good thing it's not summer over there, or there might be even more issues reported.

      Can't wait for the Australian release - mid summer - with all the people who don't have air-conditioned homes trying to run this think in 35+ degress celcius and see what happens...

      --
      Sara
      Designer, Gamer, Macgrrl in an XP World
    21. Re:Quality Repairs by ThePowerGorilla · · Score: 3, Informative

      Actually, he meant Astec. They are a very popular OEM for custom power supplies.

      Additionally, a poor power factor has nothing to do with power supply efficiency.

      There are many suppliers out there that could've provide a workable solution for the xbox, but they are all requirements driven. You tell them what you want, they make it for you, and get all required certifications (UL, etc). BUT, you have to give them requirements, and you can make them so detailed that you shoot yourself in the foot.

      I don't pretend to know what happened here. I could come up with a million possibilities, but that doesn't make them right. I would be certain that someone, somewhere knew about this problem before release, but I imagine they had ramped up production so fast that they had to actually ship these suckers or face a huge scrap charge, or a missed deadline. They probably figured it wouldn't affect most users, and they new for sure it wasn't a safety problem... But these are just guesses for your typical scenario.

    22. Re:Quality Repairs by antek9 · · Score: 5, Funny

      I'll keep watching to see if the forest fires will start from inside Sydney this year. Watch out for California as well, next summer! We might even get satellite images detailing XBOX360 distribution from all over the world. ;)

      --
      A World in a Grain of Sand / Heaven in a Wild Flower,
      Infinity in the Palm of your Hand / And Eternity in an Hour.
    23. Re:Quality Repairs by syousef · · Score: 2, Funny

      And sadly, it's probably a better quality fix than MS would provide on Warranty

      If it doesn't use water or liquid nitrogen it's just not a 133t solution. Personally I'm waiting for the AMDBox360+, which will only run at 288MHz but still kick butt over the 360.

      There's a whole new market for you - XBox360 power supply cooling. So yeah stop bashing Microsoft, they're opening up new markets and promoting technology! They're not anti-competitive at all!

      (P.S. Yes I know it doesn't run at 360MHz, so please don't reply with something about that.).

      --
      These posts express my own personal views, not those of my employer
    24. Re:Quality Repairs by urbaer · · Score: 3, Funny

      Can't wait for the Australian release - mid summer - with all the people who don't have air-conditioned homes trying to run this think in 35+ degress celcius and see what happens...


      Looking into my Liquid Crystal ball, I've seen a weather report from the future... here's an excerpt
      "...from the northwest. And the CFA has issued a total XBox360 ban for tommorow, so it's tommorow's a great day to be playing PS2 or GC..."

    25. Re:Quality Repairs by SavvyPlayer · · Score: 2, Insightful

      Allowing final manufacturing to vary from preliminary tested manufacturing is fundamentally a risky practice. I deal with this regularly, and as an engineer it kills me when the notion of testing a final manufacturing run is overruled. In this situation, what management is effectively saying is, "let our customers do the testing". When things go awry, if the inevitable blame-game doesn't sideline you, guilt-by-association will. Welcome to the late-20th century.

    26. Re:Quality Repairs by clean_stoner · · Score: 2, Informative

      This really is amazingly pathetic. I used to have a laptop that had a very comparable power supply (it was a Dell Inspiron 9100... basically a desktop packed into a smaller case, called for an enormous external power supply) and the only time my power supply ever overheated was once when I had it sitting on my bed and accidentally threw a pillow on top of it, and then it still ran for about another 45 minutes before cutting out. Microsoft really needs to do some more quality testing.

      --

      Sigs are for the weak.

    27. Re:Quality Repairs by kid_wonder · · Score: 2, Funny

      Celsius? You Australians are so funny, with all your crazy words and phrases. We Americans find it so humorous.

      --

      "Oh, you hate your job? There's a support group for that, it's called everyone, they meet at the bar."
    28. Re:Quality Repairs by sl3xd · · Score: 4, Insightful

      Why should it fall on the engineers?

      Legal responsibility, that's why. The whole point of a Professional Engineer can be summed up as "the buck stops here, and I can vouch for every piece of the design, so if the design was followed, I agree (personally; not my company) to pay the penalties."

      Most people don't know this, but 'Engineer' is not some phrase you can toss around or apply as desired. It's actually a legally defined term, such as 'Attorney,' 'Medical Doctor,' 'Registered Nurse,' or 'Senator'. As is the case with the title 'attorney' or 'M.D.', it's a criminal offense to call onself an Engineer if s/he don't have a Bachelors (or better) degree from an accredited university, as well as having been officially tested and licenced by the proper governmental authorities (and have the requisite number of years of experience in the field, and have your apprenticeship signed off by multiple Professional Engineers). You can't just tack the name 'Engineer' to a job and/or title; as is the case with Attorney, in which you have to be licensed by Bar, or a Medical Doctor, in which you have to be certified by the boards, an Engineer must also meet similar requirements.

      The law was written to allow only competent, licenced individuals to make decisions that can have lethal consequences. Professional Engineers are quite aware of the consequences should they not perform their job with all dilligence.

      While it's been fashionable lately for tech wannabies to tack the phrase 'Engineer' to their job description; ie. "Microsoft Certified Systems Engineer", or "Certified Netware Engineer", 'network engineer', this practice is illegal and punishible as fraud in most localities. (Microsoft can call it whatever they want; but technically, you can only say you have an MCSE certificate, not that you're an Engineer.)

      The practice has really only survived because Engineers, in general, don't get all pissy about people abusing their official/professional title. Hell, I only mention it for education's sake: I have an Engineering degree, I legally can't call myself an Engineer for precicely this reason -- I'm not professionally licensed by the state (nor can I become licenced until I have a few years more experience). Yet when people ask, I tell them I'm an Engineer...

      Of course, in the case of people misusing the title of Attorneys or Medical Doctors... I can understand the Doctors worrying-- I wouldn't want to find out my 'doctor' simply put the initials 'M.D.' on his front door. But who in their right mind would want to piss off the same profession that includes the prosecuting attorney, the judge, and the guy defending you?

      In every state in the USA (and pretty much every other democratic nation), a Professional Engineer has to sign his (or her) name to every design before it can be sold and/or built. If the design is found to be faulty, civil cases (for money) can be brought against the company. Criminal cases can be brought against the engineer for his/her negligence. Such cases against engineers aren't uncommon (IIRC, it happened to the engineers who signed off the design of the World Trade Center).

      Mechanical engineers are the ones who are (legally) responsible for any thermal issues involved in a design.

      Electrical Engineers don't generally have to be professionally licenced; case in point: at my university, two of the EE professors are licenced. All of the ME professors are. EE students don't have to pass the FE (fundamentals of engineering) exam to get their degree; ME students do. The number of cases where it's required to be a licenced EE are currently quite small; the largest one is to be an expert witness in a court of law. But an ME needs the licence for just about everything he does.

      A good part of this is difference is maturity: The understanding of electrical devices is only a couple of centuries old; however mechanical devices are a couple millenia more mature. I'm sure a century from now, an E

      --
      -- Sometimes you have to turn the lights off in order to see.
    29. Re:Quality Repairs by (negative+video) · · Score: 4, Insightful
      Wow, going wildly off topic here.

      Most people don't know this, but 'Engineer' is not some phrase you can toss around or apply as desired.

      It is in Texas, where this nonsense was been repealed.

      In every state in the USA (and pretty much every other democratic nation), a Professional Engineer has to sign his (or her) name to every design before it can be sold and/or built.

      Which actually happens about 0.01% of the time. If the failure of the design won't turn somebody into a nasty smear or splatter, the law is universally ignored. With no consequences to the public. Welcome to the real world.

      The practice has really only survived because Engineers, in general, don't get all pissy about people abusing their official/professional title.

      It has survived because prosecuting it would bring the wrath of the state legislature crashing down. As it did in Texas, when it was discovered that companies were being driven out of business by a state board dumb enough to believe their own pieces of paper, a state board who said with a straight face that the inventor of the integrated circuit was definitely not an engineer.

      The law was written to allow only competent, licenced individuals to make decisions that can have lethal consequences.

      Have you actually read some of these laws? Like the one in my jurisdiction that requires not merely that the P.E. have a bachelors degree, but that it must come from an institution where every technical professor also has a PE (I.e., no institution on Earth grants qualifying degrees.)

      Or the ones that define engineering so broadly that telling someone that two inches of styrofoam out to keep their six pack cool all day is a regulated act of engineering. So broadly that all radio hams must be PEs.

      The number of cases where it's required to be a licenced EE are currently quite small; the largest one is to be an expert witness in a court of law.

      Wrong. The letter of the law requires all design threats to property to be licensed. Not just significant threats, all threats no matter how tiny. Every electronic device incorporating a totem-pole output must be approved by a PE (because the device will destroy itself if the upper and lower switches are turned on at the same time). That the device costs $0.08 and makes a light blink in a novelty toy powered by a AAA battery does not matter. It is Regulated Engineering and by god must be controlled.

      'Software Engineer' is almost laughable, though (in the sense of licensing Software Engineers); ...

      Because writing aircraft fly-by-wire firmware and writing Hollywood graphics rendering software are both software engineering. Both require tremendous technical knowledge, the techniques for getting correct results are well established, and billions of dollars depend on each. Yet the required quality is drastically different. One must never fail, while it's OK if the other needs a full-time babysitter.

      Licensure on the basis of knowledge, education, or task will always fail. Everyone will ingore it, and any engineering board foolish enough to try to enforce its regulations will be sternly corrected by their state legislature. The rational approach would be to draw up a list of particular types of designs that are regulated. E.g., airplanes, custom architecture, outdoor power lines, tanks operated above a pressure of N psi, and so forth.

      Until it's possible to say 'this program failed because of this piece of code, written by Joe Schmuch, and he is liable for damages because of his negligence. He's licenced here, lives there, go arrest him and bring him to justice for his crime.' -- don't expect to see a 'real' Software Engineer.

      And what if you could bring a particular software engineer to justice

    30. Re:Quality Repairs by sirwired · · Score: 2, Interesting

      The laws regarding the use of the title "Engineer" are both stupid and universally ignored. The way the title is actually used "Engineer" is pretty much the same as "Doctor". Anybody can call themselves a "Doctor" (and in reality "Engineer"), but only those properly licensed can call themselves "M.D." (or "P.E.") It is the height of stupidity to say that people who are in fact engineers cannot call themselves an engineer simply because nobody has developed a licensing exam for their discipline yet.

      I am a Computer Engineer, and have been for six years. I have taken a 4-year program in Computer Engineering at a University program accredited by the Accrediation Board for Engineering and Technology (THE U.S. engineering acccrediting organization), and I have received a well-rounded program of instruction by well-qualified professors. Nevertheless, the program as designed would not leave me with even a chance of passing the FE exam. (It's missing thermo, fluids, and power engineering) If an ABET-accredited engineering curriculum is structured to leave out topics necessary to pass the FE exam, then perhaps not even ABET belives that an "Engineer" needs to take one of those exams.

      One of the requirements of a P.E. license is to work underneath a licensed engineer/mentor. I work for a gigantic technology company and I don't know of a single engineer I could work under if I had bothered to take the FE exam in college.

      I believe that licensing for Professional Engineers should be expanded, as many of the things that Software or Computer Engineers do are things that have consequences drastic enough (loss of life, bankruptcy of companies, misdirection of funds, etc.) that licensing seems sensible. However, until relevant exams can be developed, any such efforts are silly.

      SirWired

  2. Leave it to Microsoft. by Voltageaav · · Score: 4, Funny

    Don't get me wrong, I love the Xbox, but my first one was one of those that cought on fire. Why am I not surprised that there are problems with the 360 at release?

    --
    Someone save me from this sanity.
    1. Re:Leave it to Microsoft. by Egonis · · Score: 2, Interesting

      Now, I wonder...

      Why didn't they do more in-depth burn-in tests of these?

      I mean, sure, defects are common in manufacturing, but something as simple to detect as overheating?
      With a unit of this cost, one would think that their engineering team would have, at the very least, warned that overheating 'may' be an issue.

    2. Re:Leave it to Microsoft. by El_Muerte_TDS · · Score: 5, Funny

      Why didn't they do more in-depth burn-in tests of these?

      They did, but the test site burned down before they completed the tests.

    3. Re:Leave it to Microsoft. by tehshen · · Score: 4, Funny

      That's not a problem, it's Microsoft's new Prometheus(TM) special effects technology!

      --
      Guy asked me for a quarter for a cup of coffee. So I bit him.
    4. Re:Leave it to Microsoft. by Compholio · · Score: 2, Insightful

      Why didn't they do more in-depth burn-in tests of these?

      They did, but the test site burned down before they completed the tests.


      MS is based in the Pacific Northwest, it's too cold there most of the year for something like the power brick overheating to be a problem. Even if they did have a problem it would be rare - so it would probably be chalked up to a fluke in the particular brick and not a design flaw.

    5. Re:Leave it to Microsoft. by rbochan · · Score: 5, Insightful

      ...Why didn't they do more in-depth burn-in tests of these?...

      Why would they?
      Why should they incur that expense?
      They have beta-tes^H^H customers out there that willingly PAY THEM $400+ to do it for them. Literally fighting each other at stores for the oppurtunity.

      --
      ...Rob
      The American Dream isn't an SUV and a house in the suburbs; it's Don't Tread On Me.
    6. Re:Leave it to Microsoft. by bradbeattie · · Score: 5, Insightful

      That would explain why the product is so scarce in the first month or so. Release a couple thousand, listen to the problems, adjust, release the rest.

  3. Seems like it'd be more practical . . . by Ph33r+th3+g(O)at · · Score: 2, Funny

    . . . to tie some fins or something to it to raise the P/S off the floor and allow circulation. But then, I'm not in the market for one of these until it's cracked wide open. And probably not even then.

    --
    I too have felt the cold finger of injustice.
  4. It's Still An Improvement... by JohnPerkins · · Score: 5, Funny

    Well, at least you don't have to lift the console itself this time around....

  5. Rubber feet by nurb432 · · Score: 4, Insightful

    Not having seen one, ( nor will i buy one ), but i would imagine that a set of LARGE rubber feet would raise it enough to get some air flow..

    Oh, and keep it out of the carpet..

    --
    ---- Booth was a patriot ----
    1. Re:Rubber feet by mkraft · · Score: 5, Informative

      The power supply for the XBox 360 is almost as large as the XBox 360 itself. Maybe the power supply should be stood on its side, but I doubt people are considering that when they go to use the XBox 360.

    2. Re:Rubber feet by TheGavster · · Score: 2, Interesting

      Oh, and keep it out of the carpet..

      Indeed. How many of these do you suppose are stuffed behind the entertainment center with the rest of the wall warts?

      --
      "Because Science" is one step from "Because old book". Try "Because of my experiment testing my falsifiable assertion".
    3. Re:Rubber feet by Anonymous Coward · · Score: 4, Insightful

      if you look at those images, there are feet on the side of it.... looks like it was designed to stand that way

    4. Re:Rubber feet by game+kid · · Score: 3, Insightful

      ...but that the power supply is as long as the distance between the console's fron and said console's back easily puts it in the running for a WTF award. Never, in my 2 decades of life, have I seen a game-console or computer power supply that long. They shouldn't be, and therefore I'll pass and wait for the "Sleeker, slimmer" version in 4 years.

      --
      You can hold down the "B" button for continuous firing.
    5. Re:Rubber feet by toddestan · · Score: 3, Funny

      Check out a PowerMac G5. The big dual processor water cooled beastes have a 1kw (yes, you read that correctly) power supply. All PMG5 supplies are the same size - they occupy the entire bottom 2 inches of the computer, side to side and front to back.

      Once again, it appears that Microsoft has blatantly ripped off Apple.

  6. quick! by weorthe · · Score: 4, Funny

    Somebody patent this!

    --
    cat * >> sig
  7. Fixing the problem by Anonymous Coward · · Score: 2, Funny

    The string should be placed on around the neck of the user...

  8. Reminds me by Bananatree3 · · Score: 2, Informative

    This reminds me of the massive original Xbox powercord recall...Seems like Microsoft has had some power control issues.... (hehe) ____________________-- Mirror for gamespot forums

  9. Xbox360 Ad: by shdwtek · · Score: 5, Funny

    A great, fast, good graphics gaming console! The XBox360! Yours now for only $399... no strings atta...

  10. re: My xbox360 is broken! by inkdesign · · Score: 5, Funny

    Hello,

    Your string is on its way!

    Thanks,

    Microsoft Support

  11. How 20th Century by Anonymous Coward · · Score: 5, Funny

    I built an anti-gravity system for my Xbox 360 using magnets. Now if only I could figure out why the drives keep getting erased.

  12. In summer? by ward.deb · · Score: 5, Insightful

    I'm wondering what will happen next summer, problems will get even worse.

    1. Re:In summer? by mkraft · · Score: 2, Insightful

      There's a good possibility of that; though in winter people in cold climates tend to have the heat on. If the heat vent is close to the power supply...

      The problem seems more to do with air flow though. People putting the supply on a shag carpet or no doubt going to have more heat problems than people who place the supply on it's side up on a table. The supply probably should have used some extra heatsinks though.

      Still I am curious as to the ratio of people having problems in warmer clients to those in colder climates.

  13. It makes me wonder... by confusion · · Score: 2, Insightful

    What exactly was involved in the QA process for the 360? Were they in a refrigerated room for the tests? Did the not actually test the power supply? Were all of the components suspended from the ceiling?

    Jerry
    http://www.cyvin.org/

    1. Re:It makes me wonder... by bamf · · Score: 3, Insightful

      My guess is that everything was tested on a nice hard bench. When you stick the PSU on a carpet the inherent fluffyness of the carpet blocks the ventilation and causes it to overheat.

  14. Your girlfriend doesn't play games ? by k00110 · · Score: 5, Funny

    Now you can tell your girlfriend to keep blowing on your Xbox 360 power supply while playing.

    1. Re:Your girlfriend doesn't play games ? by Dollar+Sign+TA · · Score: 5, Funny

      Someone says "you can tell your girlfriend to keep blowing on your Xbox 360" and the best you can come up with is "Or you can ask to use her string :-)". Come on now people

  15. string by louden+obscure · · Score: 5, Funny

    i read the headline to mean an exploit was found. then i read the article. oh, not a literal string, it is literally string. nevermind...

    --
    Serenity now, insanity later.
  16. From the EULA by jav1231 · · Score: 5, Funny

    "Improper suspension of the unit will cause overheating. Poor air circulation around the power supply will cause it to retain heat. Overheating may cause unwanted results such as system freezing, jerky video, slow performance, fire, violent and frequent bowel movements (an urgent need to have them, and an inability to control them), and sudden death. It is highly recommended that the unit be suspended a distance of at least 6" from any flat surface. Microsoft is currently developing technology that will levitate the unit without the need of any suspension device. Until research and development is completed, we suggest you elevate the unit using string, duct tape, corregated shelving, or your kid brother. We are certain that despite any minor inconvenienced listed above, you will enjoy your XBox."

  17. All MS jokes aside by paranode · · Score: 3, Insightful
    It sounds like this one guy (is this the same one we heard about days ago?) just doesn't know how to properly ventilate electronics in the first place. Is he sticking it in some closed-off cabinet sitting between a cable box and a receiver or something?



    And 'fixing it with string'? Sounds more like 'fixing it by allowing it to get some AIR'...

    1. Re:All MS jokes aside by thatguywhoiam · · Score: 4, Informative
      It sounds like this one guy (is this the same one we heard about days ago?) just doesn't know how to properly ventilate electronics in the first place. Is he sticking it in some closed-off cabinet sitting between a cable box and a receiver or something?

      I fail to see why this would be considered 'misuse' of the Xbox. It really ought to be able to live anywhere your stereo does. Especially with an external power brick that is dealing with much of the heat.

      --
      If Jesus wants me it knows where to find me.
    2. Re:All MS jokes aside by syukton · · Score: 2, Insightful

      You fail to see why? Maybe that's because you didn't read the manual, which says:

      Prevent the Console from Overheating

      Do not block any ventilation openings on the console or power supply. Do not place the console or power supply on a bed, sofa, or other soft surface that may block ventilation openings. Do not place the console or power supply in a confined space, such as a bookcase, rack, or stereo cabinet, unless the space is well ventilated.

      Do not place the console or power supply near any heat sources, such as radiators, heat registers, stoves, or amplifiers.


      Of course, consumers not reading the manual, what else is new? heh.

      --
      Reinvent the wheel only at either a lower cost, greater effectiveness, or your own personal enrichment and satisfaction.
    3. Re:All MS jokes aside by NixieBunny · · Score: 3, Insightful
      This is rather a cop-out. If the system will crash due to power supply airflow blockage caused by typical living-room use, then the product needs a big, fat orange sticker on the top of the brick that says so.

      Also, I realize that it's a trade-off of cost vs usability, but game consoles generally live in the little empty space in the entertainment center cabinet next to the TV screen, so they must be designed to tolerate high temperatures without failure.

      I suppose Microsoft will get to do an embarassing product recall or at least issue an embarassing announcement that the product requires its ugly power supply box to be visible to work properly.

      --
      The determined Real Programmer can write Fortran programs in any language.
    4. Re:All MS jokes aside by afidel · · Score: 4, Informative

      Yeah, this just proves that MS doesn't get it when it comes to consumer electronics. Consumer electronics are used in the real world. That means they get used on carpet, the get crammed into cramped stereo cabinets, etc. You have to know how the product will be used and design it for that use, not try to design the use to your product. People just don't work that way. I think the more Sony sees, the less scared they are. MS can afford to continue to lose money on the consumer electronics sector, but at some point the shareholders are going to demand that they stop.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    5. Re:All MS jokes aside by PitaBred · · Score: 4, Insightful

      [blockquote]Do not block any ventilation openings on the console or power supply. Do not place the console or power supply on a bed, sofa, or other soft surface that may block ventilation openings. Do not place the console or power supply in a confined space, such as a bookcase, rack, or stereo cabinet, unless the space is well ventilated.

      Do not place the console or power supply near any heat sources, such as radiators, heat registers, stoves, or amplifiers.[/blockquote]
      So where do I put it? Not everyone has a concrete pad with air conditioning running over it to play their games. This is an applicance like your stereo, like your tv, like most of the stuff people stuff into an entertainment center. It's insane that you have to have so much ventilation for a game system like that.

    6. Re:All MS jokes aside by @madeus · · Score: 2, Insightful

      I know at least my Kiss Player, Digitial TV unit and DVD player all crash if they overheat (that is, if you try stacking them, blocking the vents - even simply by putting a DVD case on the top of the unit - or just let the ambiant temperature get too hot). They are not designed to be stacked, and it's explicitly inadvisable to stack them (as this obstructs the vents, causing them to fail).

    7. Re:All MS jokes aside by pla · · Score: 4, Insightful

      Maybe that's because you didn't read the manual, which says:

      My most recent 20" box fan came with a manual. It says to never ever EVER put the fan in a window. The picture on the box shows it in a window. I have it in a window. It works fine there.

      I have a humidifier, with a great big scary orange sticker on the inside of the lid, that actually says (paraphrased) "WARNING: If this unit becomes wet, unplug it, let it dry fully, and have it inspected by an authorized service technician before attempting to use it again". And what purpose does this lid, with so dire a warning, serve? You lift this particular lid to... FILL THE THING WITH WATER!


      Virtually the entire warning section in most manuals exists solely for the purpose of helping the manufacturer fight off product liability suits. In the case of the box fan, some moron probably tried to use one in a window in the rain, and got zapped or burned his house down. That doesn't mean that I can't put a fan in the window on a nice sunny day, it just means if I do something stupid Lesko can say "see, we told you so!". For the humidifier, I don't quite know what they had in mind, but I have 100% confidence it involves covering their butts in some way.


      So when the XBox360 says not to use it on a bed or sofa, which I expect accounts for where 99% of people would use it... Even those who read the warnings will tend to ignore it as just another sad attempt to protect Microsoft from morons.

    8. Re:All MS jokes aside by penguinbrat · · Score: 3, Informative

      Do not block any ventilation openings on the console or power supply. Do not place the console or power supply on a bed, sofa, or other soft surface that may block ventilation openings. Do not place the console or power supply in a confined space, such as a bookcase, rack, or stereo cabinet, unless the space is well ventilated.

      Now I dont have the 360, but from these pics, it looks like any other black power brick (just really big) - IE: no such ventilation openings (the power supply in your PC is what comes to mind). So throwing it on the carpet between the TV and the console seems to be following the directions, and you would think that the 5-10 foot space betwen the console on the set would be more than enough ventalation, especially if your not any kind of engineer.

    9. Re:All MS jokes aside by rpdillon · · Score: 5, Interesting

      You know, it was MS (and Sony) that decided that this "media center" should be residing in the living room. It was *their* idea that gaming should be centered around the TV, rather than around the PC. It was *their* idea that the next-gen consoles should be psuedo-DVRs, DVD players, music jukeboxes AND gaming machines.

      If they want to compete in that arena, where VCRs, DVD players, stereos, and the last generation of consoles lived (and every console before that), then they better make damn sure their hardware works in that environement. After all, *they* are the ones that want to compete in the living room. The console must conform to the entertainment center, not the other way around...the $400 purchase simply won't drive the design of a living room for 95% of the people buying one (that number was made up...but I'm sure it is a vast majority).

      If this is not the case, then the XBox360, PS3 and whatever else just become another type of PC, with an entire area set up to accomodate that particular piece of hardware. Trust me when I say that this is not what most consumers want, and is certainly ot what MS (Sony) wants. If we are going to do that, just get a nice PC and game there. At least PCs are upgradeable as you go along to accomodate new requirements as games come out.

      The solution? Design a friggin' power supply that doesn't overheat when it sits on a carpeted floor, or in the back of a entertainment center. It's been done thousands of times before, and we need to see this for what it is: a defect. Just like the release of the PSP, just because the manual says that "8 or fewer dead/stuck pixels are normal and not a defect." doesn't *actually mean* that 8 or fewer dead/stuck pixels isn't a defect. MS can tell us that the power supply should be placed in the bottom shelf of your freezer to "properly" set up the XBox360, but that doesn't mean that it isn't a problem with the unit.

      NOTE: I am not a bitter Xbox360 owner (I don't own one at all), just simply observing from the sidelines. I agree people should do their research, but that doesn't mean the company can make whatever demands they want on the consumer in the manual and they become reasonable.

    10. Re:All MS jokes aside by rpdillon · · Score: 2, Insightful

      The expectation that the console should operate in a typical living room environment (in a carpeted area, near a TV, probably in an entertainment center) is not something that I (or anyone other consumer) made up. It is the operating environment in which the manufacturers of these units wish to compete.

      Again: they are competing to sell me a device that operates in my living room. The expectation that it will work in a typical living room is NOT unreasonable, nor is it some fantasy that I, along with millions of other console owners, are engaging in. The consumers did not create the expectation, the manufactuers did.

      So please, stop arguing that the expectation is defective, because MS and Sony sold that expectation right along with their consoles. Without it, many people simply wouldn't buy the product.

  18. If You Think It Is A Problem Now... by camperslo · · Score: 3, Insightful

    If some power supplies are overheating during the cool season, we should expect even more problems next summer.

    I can see cooling being a big issue for the CPU and graphics chips which have to dissipate quite a bit no matter what, but the power supply? A well designed switching supply should have very low losses and run cool.

    1. Re:If You Think It Is A Problem Now... by pdbogen · · Score: 4, Funny

      ...A well designed...

      Sorry, pal. This is a Microsoft product.

    2. Re:If You Think It Is A Problem Now... by A+beautiful+mind · · Score: 2, Funny

      "Sorry, pal. This is a Microsoft product."

      Exactly. Microsoft products use evolution. In other words, it takes JUST A FEW MILLION YEARS to get them right - almost.

      --
      It takes a man to suffer ignorance and smile
      Be yourself no matter what they say
  19. Obligatory Simpsons Quote by dancingmad · · Score: 5, Funny

    BURNS:
    Could you explain your model, young man?

    GRIMES:
    What's to explain? He's an idiot!

    LENNY:
    Pipe down!

    HOMER:
    Well basically, I just copied the plant we have now.

    BURNS:
    Mm-hmm.

    HOMER:
    Then, I added some fins to lower wind resistance. (pointing) And this racing stripe here I feel is pretty sharp.
     

    --
    "There is no time, sir, at which ties do not matter," Jeeves, (Jeeves and the Impending Doom)
  20. silly by Quick+Sick+Nick · · Score: 2, Funny

    I don't see what the big deal is about!

    It's really an easy fix. All you need is a shot glass, some confetti, a little Valerian root, and tongue of newt.

    Balance the Xbox on the shot glass. now take the Valerian root, mash it up and smear it along the outside of the case. Stay with me, this works. Sprinkle the confetti over the top, take out the hard drive and stick in the Newt tongue. Now, this is very important, chant this 3 times: "Begone, 360 demons, begone!"

    I can only speak for myself, but this fixed my Xbox. No more artifacts!

  21. Who is the manufacturer? Where is it manufactured? by CyricZ · · Score: 4, Interesting

    If you have an Xbox 360, read the label of power supply. Post who manufactures it, and where it was manufactured. Perhaps there are other consumer devices that use power supplies from the same manufacturer that we should check for overheating.

    --
    Cyric Zndovzny at your service.
  22. Re:What a fucking disaster by antifoidulus · · Score: 4, Funny

    I give you a 10 on misdirected anger, and a 0 on content...ie a great slashdot post!

  23. Why are we so tolerate this behavior? by tawtao · · Score: 2, Insightful

    Just like Windows, Microsoft sell crappy stuff, potentially hazardous, but what we do is said ... fix it with stirng? Why don't we think that Microsoft is accoutable for "SELLING" inferior and dangerous? Why do we have to toerate that?

    I don't buy XBOX 360, that for sure.

    1. Re:Why are we so tolerate this behavior? by mackinaugh · · Score: 3, Insightful
      Holy shit I hope you get modded up. That was the first thing I thought when I read that article. This is insane! In what world is this acceptable?! It's not just computers anymore. It's game consoles and cars now, too. For those not familiar with BMW's iDrive.
      Just today, I started the car and again I coudn't get past the accept "screen". The iDrive crashes at that screen all the time anymore. I've just been doing the reboot sequence that I mentioned above to reset it.
      People are rebooting thier fucking CARS?! And this is somehow ACCEPTABLE?!
  24. I fixed mine with string... by Datamonstar · · Score: 2, Funny

    CHEESE! That's right. Just stick some string cheese in the power adapter and it'll work like a heat sink and draw the heat from your console, making some tasty nacho sauce all the while. Microsoft has done it again! And if they manage to find a way to encorporate their version of the George Foreman grill into their next next gen console then I'll have everything I could even need!

    --
    The eternal struggle of good vs. evil begins within one's self.
  25. Re:What a fucking disaster by Rosco+P.+Coltrane · · Score: 3, Insightful

    Goddamn you Micro$oft users love getting raped!

    I know you're a troll and you don't really deserve an answer, but...

    Actually it's not Microsoft users who love getting raped, it's early adopters. And a damn good thing too: without early adopters, we patient and reasonable consumers wouldn't get good products with all the design kinks worked out.

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  26. I had this problem with my Commodore 64 by Br._Fjordhr · · Score: 2, Informative

    Back when I was in college I had a commodore 64 that tended to overheat. I ended up taking the power supply apart (the early ones could be opened) and C-clamping a big-piece-of-metal(tm) to it. This acted as a heat sink. My only thought here is that it seems that we should have come a way in product prerelease testing since then.

  27. Power supply true story by Flying+pig · · Score: 4, Interesting
    Only the names omitted. Years ago I worked for a company which supplied a maker of set top boxes. The customer complained that our component kept failing. I spent time in their lab trying to understand what was happening, went back and did extensive tests in our own lab, and could only conclude that the component was overheating badly.

    I went back to report and had a very hard time from the product manager (it was in fact so bad that half way through the meeting I told him I had to switch out of the language we were using back to my native English because I did not want a grammatical error to turn into an "admission" in a court of law.) But in the end he gave up.

    The engineers then gave me lunch and told me that everybody knew that the project manager had specified to the PSU manaufacturer that the unit had to work up to 35C free air - completely failing to allow for its being used on a carpet, on top of a hot TV, or even on top of the TV covered in magazines. Nobody could understand what sort of a house he must live in that he was unaware of how the box was actually likely to be used.

    --
    Pining for the fjords
  28. Re:Who is the manufacturer? Where is it manufactur by interiot · · Score: 4, Interesting
    Microsoft Co., Ltd.
    Made in China.

    It could easily have been a management problem too... As frickin' huge as the thing is, it's possible it was even larger during development, and the management word came down "the PSU must be smaller! Otherwise the japanese won't buy it. Consequences be damned!", and it turns out this was the smallest they could get it.

  29. Re:Strings !! by JohnPerkins · · Score: 2, Funny

    G-String Theory?

  30. PSU+Carpet. . . by AcidLacedPenguiN · · Score: 2, Interesting

    How about not putting the PSU on carpet. . . I bet that would fix 9 out of every 10 complaints.
    If you bought a new PC, would you set your PSU on the carpet? no you wouldn't.

    When I get an X360 I'm going to stuff it in a PC case (the whole console) and mount the PSU in the regular PSU alotted area. . .

    --
    disclaimer: I've been known to store numbers in my ass for which to dig out when quantities are required.
  31. Re:What a fucking disaster by thatguywhoiam · · Score: 3, Insightful
    Actually it's not Microsoft users who love getting raped, it's early adopters. And a damn good thing too: without early adopters, we patient and reasonable consumers wouldn't get good products with all the design kinks worked out.

    You are probably right... but if everyone was a 'patient, reasonable consumer' then maybe MS would have to fix their shit before they, you know, ship it? Otherwise no one would buy it. Just a thought.

    --
    If Jesus wants me it knows where to find me.
  32. Re:Does it really make that much of a difference? by Glonoinha · · Score: 3, Interesting

    Air is a crappy heat conductor, but in many cases it is your only option.
    Water conducts heat about 25x better than air (which is why hypothermia hits in minutes when you are in 35 degree water, but can stand in 35 degree air for half an hour or more with little more than a shiver) but not too many people will let you flood their homes just to keep them warm.

    Modern electronics use cooling fans because they are cheap, and because they work good enough. For serious heat management, you are back to liquids (look at car engines, for example.)

    It looks like the MS power supply could use some cooling fins, because dunking it in mineral oil (while effective) isn't particularly end user friendly.

    --
    Glonoinha the MebiByte Slayer
  33. Reminds me of my old Commodore 64 by Jaime2 · · Score: 2, Funny

    I used to hang the power supply brick out the window in the winter to get more run time from a C64 about 20 years ago.

  34. Already patented by ichigo+2.0 · · Score: 2, Funny

    Sorry, a quick google search turned this up:

    United States Patent: 5,960,411

    A method and system for cooling down a device with gases from it's environment. The cooling is done by a novel application of a long piece of material consisting of intertwined fibres. This material is attached to the device by a novel application of fastening techniques covered by other patents. The other end of the material is then fastened to a point high enough to cause the device to stay stationary at a certain height. This results in a novel, non-obvious flow of gas around the device resulting in a interaction that cools down the device.


    I recommend against fixing your Xbox360 crashes in this way, you open yourself up for litigation.

  35. Re:It crashes too by IllForgetMyNickSoonA · · Score: 3, Informative

    You might give this method a try. Brings Windows XP with SP2 down (first a short BSOD, followed by a reboot). Nothing to do with drivers and/or hardware problems.

    This page is in german, but the HTML code can be seen with no problems. I managed to bring 2 out of 3 windows XP installations down by this trick (sometimes, you have to wait a little while before it crashes, but it most probably will)

  36. The HSF solution... by TheRealStyro · · Score: 4, Funny

    The technical/geek solution to an overheating brick (psu) is simple. Use some zip ties to attach one or two old slot a/1 HSF to the overheating brick. Don't forget to use a good load of Arctic Silver (or thermal pads if you are not l33t) between the HSF and brick.

    Two HSF @ $7.49 - $14.98
    Two Arctiv Silver tubes @ $8.99 - $17.98

    A reasonable total of $32.96 to solve yet another MS oversight.

    --
  37. Re: My xbox360 is broken! by DJStealth · · Score: 4, Funny

    Dear Customer,

    We have decided to deny your warranty request to replace the external power supply and deny your request for a complimentary Microsoft XPCool Strings(tm).

    The reason for this is that you have not used your unit according to the specifications.

    As per the instruction manual included in MS Word format on the XBox 360's hard drive, it clearly states in section 361.27.5a(iii) the following:

    "As an additional winter bonus, we have provided you with a power supply that doubles as a personal block heater, this block heater must be set up by suspending over the cardboard box provided with the XBox360. Failure to do so can cause system instability or fire.

    If your friend or family member has thrown away this box, please purchase an additional usage license for that friend or family member as you are clearly in violation of the EULA (as this the console is provided with a single user license); we will provide you with an extra box for power supply suspension along with the additional license upon request"

  38. that's odd, the PS doesn't get very hot... by YesIAmAScript · · Score: 4, Informative

    First of all, I want to mention I can run my Xbox 360 for a stonkin' forever without it crashing. I have taken a few steps though.

    First of all, I separate the power supply from the 360. I have my 360 in a stereo cabinet, but I have the power supply behind the stereo cabinet on the floor. I did this because it was clear from the 24" power cable between the PS and 360 that MS intended this to be possible. Second of all, I cut some small holes in the back of my stereo cabinet for airflow. These are probably about 6 square inches total. Additionally, I don't close the cabinet completely, so I have some airflow out the front.

    I also have been experimenting with fans just to see the effects. Here's a set of measurments I did with the front opening cracked a bit. This is the temperature in the stereo cabinet space (about 8 cubic feet) containg the 360.

    0:00 - 73.4F (ambient)
    0:30 - 89.4F
    0:50 - 94.8F
    1:10 - 98.1F
    1:30 - 100.2F
    1:50 - 101.7F
    2:10 - 102.7F
    2:30 - 103.5F

    Then I turned on the fan in the cabinet and the temp dropped to 98.8F. With the fan on, I could close the front door completely and the temp still only rose to about 100F.

    Clearly this thing is a heat monster! If I measure the temp at the output fan it, it has risen over 115F.

    But, I have checked the power supply in back cursorily, and it just doesn't get all that hot on its own. This makes sense, given that if the PS is about 80% efficient, then only 50W is being dissapated by the PS back there, and 200W is being dissapated by the 360 in front.

    So, although I haven't had any problems, my recommendation would be first of all, get your 360 out of that confined space. It just generates too much heat for that. Second of all, even in a semi-confined space, get the power supply away from the 360, preferably get it into its own "cooling zone".

    For sure, do not put the power supply directly behind the 360 in any kind of smallish space! The 360 draws air in at the back, at the lower of the two fans (on the right if it is laying down). If you put the PS right there, it will not only block the airflow, making the 360 take in its own exhaust, but it will also heat up the intake air even further.

    My guess is people who are having this problem, and don't have the 360 in a small, sealed space are mostly just putting the PS in a bad place, and putting it on strings, is just a complicated form of relocating it so it isn't there heating up the 360 intake air.

    --
    http://lkml.org/lkml/2005/8/20/95
    1. Re:that's odd, the PS doesn't get very hot... by nzkbuk · · Score: 2, Insightful

      To paraphrase you post
      [paraphrase]
      I cut holes in my sterio cabinet, installed fans and even then I had to put the power brick 2ft away (that's as far as the power cable could reach).
      [/paraphrase]

      Does that sound like any other consumer friendly appliance? I know that 90% of people who are told they have to cut holes in their hifi rack and install fans, just for the latest gaming console would think it's an urban myth

    2. Re:that's odd, the PS doesn't get very hot... by cecom · · Score: 2, Insightful

      The GP does sound like he has waaaay too much free time :-)

      I wonder what new heights this farce will reach. I guess the best is yet to come. First people were lining up in front of stores days in advance for their Xbox, now they attaching strings to the ceilings, cutting holes and putting fans in the stereo cabinets. Next thing you know they'll be moving to Alaska.

      If my DVD player started overheating you'd see me lining up at the store to return it.

    3. Re:that's odd, the PS doesn't get very hot... by dogbowl · · Score: 5, Funny

      and to think, with my Gamecube I just turn it on

      --

      These pretzels are making me thirsty.
    4. Re:that's odd, the PS doesn't get very hot... by krbvroc1 · · Score: 2, Insightful
      How would you like to be the guy who stopped the Xbox delivery for 2005? How would you like to justify pulling the production line based on a smallish possibility that some units might have overheating problems?

      I don't have enough details to know if it is a smallish probability or a common problem. But your comment is probably the same thing the Ford Motor Company said when they decided not to fix the 'smallish probability' Ford Pinto whos gas tank exploded in certain rear collisions. They may have sold more units earlier, but they paid in the end and had a damaged reputation for quite some time.

  39. Place it on a piece of tile. by Anonymous Coward · · Score: 2, Interesting

    I had a laptop power supply that kept overheating. I simply put it on a 12"x12" piece of ceramic tile left over from my kitchen.

    The tile would get just a little warm, and it kept the power supply from getting hot.

  40. I have another solution by Pedrito · · Score: 4, Interesting

    Back in the old days when I had my Atari 800XL, I upgraded it to 256K of RAM. The extra power draw was enough to cause the power supply to overheat and fail. The power supply was encased in hard plastic and had no ventilation. My solution was to place the power supply in a zip-lock baggie that was obviously open at the top to allow the cables to go out, but then the lower half was submerged in a pot of water. Worked perfectly until I finally came across a power supply that was ventilated.

    1. Re:I have another solution by quokkapox · · Score: 5, Funny
      place the power supply in a zip-lock baggie that was obviously open at the top to allow the cables to go out, but then the lower half was submerged in a pot of water.

      Darwinizing xbox fanboys/girls is not the solution.

      --
      it's a blue bright blue Saturday hey hey
    2. Re:I have another solution by CMRichar · · Score: 5, Funny

      If Darwinizing the xbox fanboys/girls isn't the answer, you've very obviously not asking the right questions.

      --
      "Good night, good work, sleep well, I'll most likely kill you in the morning." - Dread Pirate Roberts
    3. Re:I have another solution by TeknoHog · · Score: 5, Funny
      > place the power supply in a zip-lock baggie that was obviously open at the top to allow the cables to go out, but then the lower half was submerged in a pot of water.

      Darwinizing xbox fanboys/girls is not the solution.

      At least it's an aqueous solution.

      --
      Escher was the first MC and Giger invented the HR department.
    4. Re:I have another solution by Pinback · · Score: 2, Funny

      Well, it must be evolution, cause it sure wasn't intelligent design.

  41. Chances are they bought the supplies in.... by Ellis+D.+Tripp · · Score: 5, Informative

    And never conducted real testing, because they relied on the QA from their power supply vendor.

    The main reasons for the prevalence of external power supplies or "wall warts" are that they shift regulatory compliance (UL, CSA, TUV, or whatnot) onto a third party (the power supply vendor), and enable the same basic product to be sold worldwide with different external supplies provided to accomodate local variations in line voltage/frequency/receptacle type.

    --
    Remember "News for Nerds, Stuff that Matters"? Help make it a reality again! http://soylentnews.org
    1. Re:Chances are they bought the supplies in.... by DigitalCrackPipe · · Score: 2, Insightful

      Corporate laziness aside, there is a good engineering reason to have an external power supply: heat.

      Would you really want all that heat generated inside the game box? Having an external, passive power supply is practically a requirement for building a silent pc (and some consumer devices). If the power supply is inside the box, a fan is often necessary to keep your entire box from dying a heat death.

      By keeping the power supply outside of the box, it is much simpler to engineer the rest of the device.

  42. Buying hardware from a software monopoly by Simonetta · · Score: 3, Insightful

    This absurd situation is the direct result of buying a sysphisticated piece of electronic hardware from a software company. And not just a software company, from a huge software monopoly.

        This kind of thing, and hell, this precise situation, would never happen in a company that is run by engineers. Real engineers, not software engineers or sanitation engineers. People who have been rigorous trained in the behavior of physical materials when acted upon by systematic application of an energy source. People in hardware companies don't sell stuff that gets fixed right out of the box by hanging the power supply by a piece of string. There are lots of other people with experience and scars from past mistakes that ensure that this doesn't happen. And if by some circumstance it does occur, the engineers in other companies don't forget about it and managers don't rehire the engineers who were responsible at that same level. Like Deng Shao Ping, they must first spend some time on the pig farm to contemplate the consequences of their mistakes.

        But not designers in a software company. Real world hardware doesn't exist, in theory. If you put 100 volts across a eighth-watt 10-ohm resistor, you get 10 amps. My super calculator says so. Actually what you get is a bad smell. Couple this with the atmosphere of upwardly-mobile incompetence found in any large corporation. Lock it in place by the office politics of having "yes men and women" generally promoted over innovative corporate in-house entrepreneurs and you have a situation where your customers are hanging your new state-of-the-art showcase product by a piece of string in order to get it to work.

        All this is worse in a monopoly corporation, because they have already reached the maximum possible business goal through past operations. Anything new and innovative can't improve the situation. Therefore managers have nothing to gain by encouraging and rewarding competence and innovation. Add the generalized hubris of 5000 pampered 30-year-old grade-point-angels who have spent their entire lives becoming the best in class at passing tests and pleasing the teacher, drop in a pinch of clinical psychotic behavior in the upper levels of management, and you've created the perfect Frankenstein organization.

      Microsoft.

    1. Re:Buying hardware from a software monopoly by RichMeatyTaste · · Score: 3, Insightful

      My 360 power supply sits on carpet behind my entertainment center, and works fine. Thinking about it, it is also close to a heating vent and yet it still works. I also keep the unit itself inside my entertainment center, and it works fine as well.

      MS is no different than anyone else when it comes to (occasional) hardware defects. Any mass produced object will have a certain percentage of problematic units, and the percentage should decrease over time.

      Whatever is causing troubles with these units isn't design related, it's manufacturing related. If it were a design issue the defect rate would be MUCH greater than what it is right now.

      I know everyone likes to bash MS here, but this arguement is as weak as they come.

      --


      Ever feel like you are driving the getaway car?
  43. MS has built hardware before by AHumbleOpinion · · Score: 5, Insightful

    This absurd situation is the direct result of buying a sysphisticated piece of electronic hardware from a software company.

    Microsoft has produced sophisticated hardware before, for example Z80 coprocessor cards for Apple IIs. This let Apple II users run CP/M back in the day.

    OK that was a while ago, more recently we have keyboard, mice, joysticks. Not quite sophisticated, even when you toss in force feeback

    The above may not qualify as sophisticated by it does show that they are also a hardware company to some degree.

    And, uh, you are aware that the XBox360 is a followup to something called the XBox? I think that little piece of hardware may fall in to the "sophisticated" category. ;-)

    ... a huge software monopoly

    Irrelevant. Apple enjoys an equally monopolistic position over *it's* customers and Apple is able to design some very nice hardware.

    This kind of thing, and hell, this precise situation, would never happen in a company that is run by engineers.

    Like a hardware company named Apple, a company that has been producing sophisticated hardware for nearly 30 years? Oh yeah, they've never shipped with bad power supplies, bad batteries that could catch on fire, ... nope never could happen. For the flamers reading: Apple is primarily a hardware company, they are merely most famous for their software (well until iPod) and that software is the hook, the justification, for buying their more expensive hardware (have to cite the Mini as a break in that historical trend - not in a literal sense but in a practical sense). This is why they will not offer Mac OS X for the standard PC architecture.

    If use of Apple offends you we could use HP (pre-Compaq), Intel, or a host of other companies to prove the same point.

    1. Re:MS has built hardware before by King_TJ · · Score: 5, Informative

      Yep, no mod points right now, or I'd give you one. Honestly, these days, it makes no difference who a company consists of for judging the relative quality of a hardware product they might produce. All that really matters is if they've got the money to bring it to market.

      You can bet that the XBox 360 power supply was produced over in China, Taiwan, Korea, or another nation like that, where everyone else's power supplies get built too. Why does Apple have all of these well-known hardware screw-ups despite being primarily a "hardware company" full of engineers doing R&D? Same reason! When you hear complaints of inconsistent color and "pinkish edges" on the new 23" Cinema displays, exploding batteries on one model of older Powerbook, failing backplanes on revision A iMac G5's, and much more - they're primarily due to failures due to lack of quality control on shipments from these 3rd. world countries. (EG. Faulty capacitors caused the backplane problems ... just as they caused motherboard problems for Asus, Abit, and most others last year. All a result of a Chinese capacitor company trying to save money by using inferior electrolyte in them.)

    2. Re:MS has built hardware before by Overly+Critical+Guy · · Score: 3, Interesting

      And, uh, you are aware that the XBox360 is a followup to something called the XBox? I think that little piece of hardware may fall in to the "sophisticated" category. ;-)

      The first X-Box was a big PC in a box. Literally, if you open it up, it's a bunch of standard computer parts. I'd call that "good marketing in getting people to buy a keyboard-less PC," but not sophisticated hardware design.

      --
      "Sufferin' succotash."
    3. Re:MS has built hardware before by invisiblemonki · · Score: 3, Insightful

      OMG, did you seriously just call Taiwan and Korea "3rd world countries?" Hell, have you ever been to Hong Kong? In Korea they watched televised videogame matches like we watch American Idol. Do you even know what the term 3rd world means? Not that I'm arguing your point, one way or the other, but still.

      --
      If at first you don't succeed, kill the rightful heir.
    4. Re:MS has built hardware before by fermion · · Score: 5, Interesting
      This is really the fallacy that has undermined the productivity of the industrialized world. It is true that if one has money and motivation, over time one can develop expertise. This expertise does not happen over night, nor is it permanant. The asian manufacturers have slowly built expertise over time, starting small with low quality products, slowly increasing quality and effeciency until they reach an acceptable level of quality. Likewise, the American, and even European manfucturers have lost thier expertise by concentrating on lowering prices rather than maintaining quality.

      The knowledge needed to make a large project happen is wide ranging, and not always found in a textbook, and not always found with a consultant. Supply chains, economy estimates, component interactions, assembly are truly intersting and difficult problems. The simple act of asking someone else to build something, especially if you do not understand the product, can be a major pain. And the last point about using companies that sacrifice cost for quality. That is experience. Knowing who can be trusted, and who can't.

      Companies do have core competencies, and it when they merge and buy and consilidate in a fantasy that core compentencies and cultures do no matter that trouble starts. We make fun of their stupidy when the stock falls as cultures collide, but it is comments like the parent and grandparents that promote those bad decisions in the first place.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    5. Re:MS has built hardware before by nutshell42 · · Score: 2, Interesting
      Just blaming Chinese capacitors doesn't work in this case.

      Joystiq or Spong had a comparison of the power supply for the Xbox360 (huge) and the 360 devbox sent to reviewers so they can play pre-release builts and games from other regions (huger, yes, that's possible, somehow). I assume they made the bigger power supply first and it worked fine. Then someone at MS decided size was an issue, they made a new smaller power supply but to do so they had to make it borderline overheating. Now people use that power supply in situations not quite as ideal as a hard floor in an air conditioned laboratory and *gasp* it overheats.

      --
      Don't think of it as a flame---it's more like an argument that does 3d6 fire damage
    6. Re:MS has built hardware before by nutshell42 · · Score: 3, Informative
      arg.

      a) I meant the debug box

      b) Here is a picture of the two. And here the article the picture's from

      --
      Don't think of it as a flame---it's more like an argument that does 3d6 fire damage
  44. 360 Degrees by Anonymous Coward · · Score: 3, Funny

    I feel like a dunce. I thought the 360 was for 360 degrees in a full circle. But clearly it is for 360 degrees, the operating temperature of the power supply (you get to choose Fahrenheit or Celsius).

  45. They've done worse before... by garagekubrick · · Score: 5, Informative

    You should contact the legal firm of Spiro Moss Barness, etc... They are one of many firms united in a class action lawsuit about the Thompson DVD drives that were used in the Xbox. Microsoft seem to have been aware of the lack of quality in these drives as later models used different manufacturers. Despite this, if you talk to their customer service reps, they continue to ask you if your discs are dirty despite the fact you tell them you just bought the damn game.

    I don't give a rat's ass about Sony's problems. I'm here to ask about the awful consumer experience I had with my original Xbox and what exactly is the truth about this new product. Here are links that show what a known issue those drives were.

    http://sentientcreations.com/xboxIssues/problem.ph p

    http://www.llamma.com/xbox/Repairs/xbox_dvd_repair .htm

    Now there's an entire market based upon replacing your Xbox's DVD drive with a better one such as Samsung.

    Microsoft's support solution: clean the disc. No matter how many times you tell them the disc is brand new, they say it's a dirty disc.

    http://support.microsoft.com/default.aspx?scid=kb; en-us;8167

    Then there was the power supply issue. A recall in which power cords were issued to cover up shoddy circuitry that could and did cause house fires. Mostly due to bad soldering. In the recall, older Xboxes were given power cords with breakers, so in the event of a short, you may burn out your Xbox but at least your house won't burn down.

    http://s4.invisionfree.com/Popular_Technology/ar/t 215.htm

    So a few weeks ago we started to see Xbox 360s in demo retail models showing the dreaded Error 74. Photograph of it here.

    http://joystiq.com/entry/1234000480066825/

    Now we have reports of crashes that yes, are online and could be from a vocal minority, but I have never heard of or owned a console that crashes the way photographs show us is happening to the 360 - and let's remember the people complaining about it are the ones who braved the cold and the nuisance of picking one up.

    http://www.kotaku.com/gaming/xbox-360/hours-old-an d-pgr3-crashing-like-mad-138978.php

    Now apparently there is a fix in the form of suspending the power supply. People are finding it's working. Ergo, the power supply is defective. Just like the one on the original Xbox which was RECALLED.

    Whatever marketing spiel Microsoft want to give, I want for them to answer one thing. What exactly is Error 74 and Error 79 - what does it mean is happening to the box. They have refused, as they did with the Thompson DVD drive, to let us know what is going wrong. Even if it isolated. Does it bode poorly for the future? Why is there a SPECIFIC error message already in the box's OS that is happening to people?

    Now we know for certain that the machine is not only prone to overheating, there is an inbuilt error message related to it.

    http://support.microsoft.com/kb/907533/

    And did you hear about how the tech support person told that guy to "wipe his video cables with a soft cloth"? Too rich.

    --
    ** http://www.nkhumanrights.or.kr/ ** Human rights in North Korea. 1 million estimated dead from starvation.
    1. Re:They've done worse before... by BushCheney08 · · Score: 2, Funny

      And did you hear about how the tech support person told that guy to "wipe his video cables with a soft cloth"? Too rich.

      Hey, you never know. Maybe a few electrons got stuck and needed to be massaged out...

      --
      Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
  46. Zalman, Thermaltake and others... by losman · · Score: 3, Funny

    I have contacted each of the cooling device manuafacturers and they are on this already. There is a new water cooling solution being produced specifically for the X-360 power supply and it will be at the affordable rate of $199.99.

    --
    Q: I am short, useless and provide no value. What am I? A: a sig
  47. When office supplies control the world... by RyoShin · · Score: 3, Funny

    Hmm. Tape takes care of DRM...

    String solved overheating problems...

    Does Staples or Office Depot sell stock? I have a feeling they could help me become very rich, soon...

  48. cooling? by switchfutguy · · Score: 2, Funny

    what's the problem people? just dunk it in a bowl of water and all your troubles are over!

    --
    shanegrant.com
  49. same solution as my old C= 64 by sagefire.org · · Score: 2, Insightful
    Just place it near an air vent or run a fan near the unit.

    I bet MS did not test the power supply sitting on a carpet. And, I would bet that the failing units are either sitting on a carpet, or sitting somewhere else where they collect a lot of heat.

    Now that we know the crash is a heat problem, this one is an easy "fix" until MS reworks the power supply.

  50. Re:People who live in cramped quarters by flyingsquid · · Score: 4, Funny
    For many people, applying this solution would seem to require thousands of dollars to acquire additional real estate. Solution is to build a stand for the power supply, and this string is an example.

    Personally I don't see what's so interesting about this whole solve-a-problem-using-string story. Now MacGuyver, there's a guy who knows how to use string. I mean, in one episode of MacGuyver, MacGuyver builds a helicopter using string. And a little bit of duck tape, of course.

  51. Back to nominal uptime by Dolda2000 · · Score: 2, Funny
    From TFA:
    As a result, he was able to leave his machine on for a stonking seven hours without it freezing up.
    Indeed, even I thought that twenty minutes of uptime seemed a bit extreme even for Microsoft. With this fix, people are back to the uptime that can be expected from Microsoft products.
  52. Shouldn't this be a recall? by Dominic+Burns · · Score: 2, Funny

    Answers on a postcard to: http://www.microsoft.com/xbox360-fires

  53. Re:It crashes too by vadim_t · · Score: 3, Informative

    Because there happens to be no sane default.

    You can't limit things like number of processes without knowing what the machine is supposed to do. A limit of 30 processes might be perfectly fine on a firewall, and completely insane for a machine that runs Apache. Set it to 500, and it won't prevent the firewall from becoming unusable due to a fork bomb, which may very well consume all available memory.

    Same goes for things like memory limits. Databases are expected to use up most of the RAM available in the machine, very unlike a computer used for word processing, where it's very rare for any single program to consume a large fraction of RAM.

    This is in no way unique to computers. You can't apply the same current limits to a residential house and a factory.

    Thing is, this kind of safety measures only work when you know the setting, the expected resource usage, and put limits in the right place. They're specific for each particular situation.

  54. Doesn't work for PC by trifakir · · Score: 5, Funny

    Hm, I've opened the PC, unscrewed the PS from the frame, suspended it on a string from the side of the desk, but the bloody Windows continues cras!@#$%^.....

  55. Re:People who live in cramped quarters by techwolf · · Score: 2, Informative
    --
    I don't do this for karma, I do it for cash. It's much better.
  56. Apparantly Microsoft forgot to mention by Solr_Flare · · Score: 2, Funny

    that the Xbox360 power supply was sponsered by Duraflame logs as part of an intentional relief effort to combat the rising costs of heating oil for homes.

    --
    You are who you are, let no one tell you different. But, never close your mind to a new point of view.
  57. Love that Analog(ue) by ginbot462 · · Score: 2, Funny

    On the plus side, the 360 has a much warmer sound.

    --
    Atlas Shrugged : Thematic Story :: Battlefield Earth : Organized Religion
  58. Re:People who live in cramped quarters by kd5ujz · · Score: 2, Interesting

    Duck Tape

    Duct tape sucks on air ducts. Does not last very long at all.

    --
    -William
    God is everything science has yet to explain.
  59. Re:Microsoft Wireless Networking by LoadWB · · Score: 2, Insightful

    That cannot be nailed down to hardware. The fact that reseting it fixed the issue points to a software problem, and those kinds of problems afflict most router manufacturers at some point in time.

    Cases in point: The Pipeline P50 and P75 would lock up after running for a while in NAT mode, so would early versions of the LinkSys BEFSR41, as well as the Efficient Networks SpeedStream 5660 and later model NetGears (after the switch from Zynos.) Oh, and my beloved SMC Barricade 7004ABR did the same thing in original releases.

    I traced the Pipeline problem to the NAT table. By default setting, the Pipeline used a 24 hour expiration time for TCP connection entries. If you put a lot of traffic through the box, eventually it would lock up. I toyed with mine and found that every so often a new connection (or a few) would be allowed, but then new connections would stop. Interestingly, established connections would continue without failing. It appeared that the 24 hour expiration time was causing the system to run out of outgoing references. Changing that to a lower number (I think I used five minutes) allowed the box to run for over a year at a time, and no adverse affects were detected due to the change.

    I assume that other NAT implementations suffered from the same type of problem. At the time, there were a lot of people who would hack 5660 (router) firmwares into their 5260 (modem) since they were built on the same base hardware. However, I had it on good authority from within Efficient that early 5260s lacked additional RAM needed for the NAT tables and would lock up after a while. Same type of situation.

    I've had opposite experiences with the Microsoft gear. In fact, I have heard a (small) number of people lament Microsoft's withdrawal from the networking market. I was pretty impressed with some of the features, and of course the interaction with Windows XP (whoda thunk it?) But, everyone has their own experiences with various products.

    But I'll go so far as to agree with you about their support. Phooey. Unfortunately, most things are getting that way, anyway, and it seems there is no easy way to stop the downward spiral. Cellphones, motherboards, hard drives, etc. You spend a few clams on a device, find a valid problem with it, and the response from support is generally "oh, we discontinued that product. You should buy a new product if you want any support." Said new product will be discontinued in a couple of months as well. So the endless cycle of buy-and-suffer continues.

    errrr end of rant :)

  60. Simpsons' Individual Stringettes - finally a use! by seanadams.com · · Score: 5, Funny

    Cast:
    Adrian Wapcaplet: John Cleese
    Mr. Simpson: Eric Idle

    Adrian Wapcaplet: Aah, come in, come in, Mr....Simpson. Aaah, welcome to Mousebat, Follicle, Goosecreature, Ampersand,
    Spong, Wapcaplet, Looseliver, Vendetta and Prang!
    Mr. Simpson: Thank you.
    Adrian Wapcaplet: Do sit down--my name's Wapcaplet, Adrian Wapcaplet...
    Mr. Simpson: how'd'y'do.
    Wapcaplet: Now, Mr. Simpson... Simpson, Simpson... French, is it?
    Mr. Simpson: No.
    Adrian Wapcaplet: Aah. Now, I understand you want us to advertise your washing powder.
    Mr. Simpson: String.
    Adrian Wapcaplet: String, washing powder, what's the difference. We can sell *anything*.
    Mr. Simpson: Good. Well I have this large quantity of string, a hundred and twenty-two thousand *miles* of it to be exact,
    which I inherited, and I thought if I advertised it--
    Adrian Wapcaplet: Of course! A national campaign. Useful stuff, string, no trouble there.
    Mr. Simpson: Ah, but there's a snag, you see. Due to bad planning, the hundred and twenty-two thousand miles is in three
    inch lengths. So it's not very useful.
    Adrian Wapcaplet: Well, that's our selling point! "SIMPSON'S INDIVIDUAL STRINGETTES!"
    Mr. Simpson: What?
    Adrian Wapcaplet: "THE NOW STRING! READY CUT, EASY TO HANDLE, SIMPSON'S INDIVIDUAL EMPEROR
    STRINGETTES - JUST THE RIGHT LENGTH!"
    Mr. Simpson: For what?
    Adrian Wapcaplet: Uuuh..."A MILLION HOUSEHOLD USES!"

    Mr. Simpson: Such as?
    Adrian Wapcaplet: Uhmm...Tying up very small parcels, attatching notes to pigeons' legs, uh, destroying household pests...
    Mr. Simpson: Destroying household pests?! How?
    Adrian Wapcaplet: Well, if they're bigger than a mouse, you can strangle them with it, and if they're smaller than, you flog
    them to death with it!
    Mr. Simpson: Well *surely*!....
    Adrian Wapcaplet: "DESTROY NINETY-NINE PERCENT OF KNOWN HOUSEHOLD PESTS WITH PRE-SLICED,
    RUSTPROOF, EASY-TO-HANDLE, LOW CALORIE SIMPSON'S INDIVIDUAL EMPEROR STRINGETTES, FREE
    FROM ARTIFICIAL COLORING, AS USED IN HOSPITALS!"
    Mr. Simpson: 'Ospitals!?!?!?!!?
    Adrian Wapcaplet: Have you ever in a Hospital where they didn't have string?
    Mr. Simpson: No, but it's only *string*!
    Adrian Wapcaplet: ONLY STRING?! It's everything! It's...it's waterproof!
    Mr. Simpson: No, it isn't!
    Adrian Wapcaplet: All right, it's water resistant then!
    Mr. Simpson: It, isn't!
    Adrian Wapcaplet: All right, it's water absorbent! It's...Super Absorbent String! "ABSORB WATER TODAY WITH
    SIMPSON'S INDIVIDUAL WATER ABSORB-A-TEX STRINGETTES! AWAY WITH FLOODS!"
    Mr. Simpson: You just said it was waterproof!
    Adrian Wapcaplet: "AWAY WITH THE DULL DRUDGERY OF WORKADAY TIDAL WAVES! USE SIMPSON'S
    INDIVIDUAL FLOOD PREVENTERS!"
    Mr. Simpson: You're mad!
    Adrian Wapcaplet: Shut up, shut up, shut up! Sex, sex sex, must get sex into it. Wait, I see a television commercial - There's

    this nude woman in a bath holding a bit of your string. That's great, great, but we need a doctor, got to have a medical opinion.
    There's a nude woman in a bath with a doctor--that's too sexy. Put an archbishop there watching them, that'll take the curse
    off it. Now, we need children and animals. There's two kids admiring the string, and a dog admiring the archbishop who's
    blessing the string. Uhh...international flavor's missing...make the archbishop Greek Orthodox. Why not Archbishop
    Macarios? No, no, he's dead... never mind, we'll get his brother, it'll be cheaper... So there's archbishop Macarios, his brother
    and a doctor in the bath with this nude woman, two doctors and a dog....

  61. Re:People who live in cramped quarters by cgenman · · Score: 2, Insightful

    Actually, you shouldn't use it on ducts. You might have better luck using it on a duck.

  62. Out of proportion by ZSmitty · · Score: 2, Insightful

    This whole thing is getting blown out of proportion. Mine has had absolutley zero problems, mostly by just keeping both the console and the "power brick" as they are starting to call it on hard surfaces with reasonable ventalation. sure it gets a little warm but nothing to warrant hanging it by a string. I hate that a few people's stupidity and isolated problems get blown out of proportion like this. People should settle down a bit.

  63. My opinion by NVP_Radical_Dreamer · · Score: 2, Insightful

    The reason people buy a console as oppsed to being a PC gamer is for the turnkey solution to gaming. They are the people who dont want to design and build a PC or even make sure they have the latest patches and updated drivers for a pre-built one. They want to turn it on, sit down and play. Now most of you would say "any idiot would know that a piece of equipment like this needs proper ventilation." I agree with this myself, but the demographic that consoles are marketed towards contain lots of the type of people who just want it to work without any hassles.

    Microsoft should have thought in advance that people were going to sit in on the floor, put it in cabinets, stack junk on it etc. They should have a bright yellow flashing sticker that warns against the cabinet idea, but when they overheat sitting on carpet? Thats just poor design plain and simple.

    --
    The best argument against democracy is a five-minute conversation with the average voter.

    - Winston Churchill
  64. Hottest Product by aborlancop1 · · Score: 2, Funny
    In an interview with Bloomberg, Gates claimed that the software giant's second attempt at capturing the videogame console market is spearheaded by "the hottest product we've ever had." - http://www.gamesindustry.biz/content_page.php?aid= 13231
    See, there's nothing wrong with the XBox 360. The complaints are obviously coming from people who can't take the heat from this hot product.
  65. I'm sorry, but it has to be said... by antek9 · · Score: 2, Funny

    In Soviet Russia, the Revolution waits for YOU! Wait now, did I win anything?

    --
    A World in a Grain of Sand / Heaven in a Wild Flower,
    Infinity in the Palm of your Hand / And Eternity in an Hour.
  66. Carpet Owners Need Not Apply by marcybots · · Score: 2, Interesting

    I have a carpet, therefore my home does not meet the minimum specifications for owning a xbox360, how idiotic is that...I love carpeting it keeps my feet warm. But the worst part is that idiots will still line up to buy this engineering fiasco, that out of the gate doesnt work properly...you think they would have tried it out at somebody's house since its a HOME CONSOLE.

  67. I have bad news for you.. by YesIAmAScript · · Score: 2, Insightful

    It's been out 6 days, that's about 140 hours.

    I know of a quite reputable company that ships consumer products with far less burn-in than 140 hours.

    Why would you burn in a device for 140 hours? How many problems do you think you find after the first 8 hours but before the 140 is up?

    I guess I agree with the idea that it isn't proven in the field yet. But there's nothing you can do about that. You can't wait until it's proven in the field before shipping it, that's a catch-22.

    Also, note that MS shipped a lot of debug/development units before the first customer ship. So there are a lot of people with more than a week on theirs. And that's if you don't count the Mt. Dew contest winners, who started getting them a week ago last Friday.

    --
    http://lkml.org/lkml/2005/8/20/95
  68. re: you read too much into my comment by King_TJ · · Score: 2, Insightful

    I wasn't trying to make an argument that "core competencies" don't exist or matter! My point was, in today's electronics and computer marketplace, all of the serious "contenders" are sub-contracting out product manufacturing to the same people, overseas.

    Some people still seem to believe the illusion that because Dell has a facility in Round Rock, Texas, or because Apple is headquartered in Cuppertino, California, that their products are assembled here in the United States.

    Many others are savvy enough to know this is NOT the case at all, yet they still operate under the flawed idea that quality of product is directly related to the abilities of the engineers at the firm. As soon as you give up your manufacturing to a 3rd. party, you lose a large measure of control over the product's outcome. (EG. Your own engineer can specify that he/she wants X and Y out of a component, but who's to say that corners aren't being cut on the assembly line that will cause early failures down the road?)

    I haven't ever seen a shred of evidence to support the notion that because Microsoft's "core business" is software, that they're unable to build a quality piece of hardware. I have one of their keyboards on my PC right now, and it's very high quality, balanced with a very reasonable retail price (about $24.95). I've used several of their mice, which I'd rank up there with the best the industry has to offer. When you have as much money as Microsoft, there's simply no reason you can't hire on the type of talent you need if and when you want to undertake a hardware project.

  69. Re:Does it really make that much of a difference? by theLOUDroom · · Score: 2, Informative

    Modern electronics use cooling fans because they are cheap, and because they work good enough. For serious heat management, you are back to liquids (look at car engines, for example.)

    Unless you're taling about a boat, a nuclear plant or something else similar, everything uses air cooling.

    The difference between a car engine and a CPU heatsink is simply this size of the heatsink and the method of transport of the heat to that heatsink. Water cooling as it is typically described is a misnomer. The real cooling is still being done by the air. The water is simply a transport mechanism for the heat, for example moving it from the engine block of your car to the radiator.

    The point is, it's all air cooling. What makes "water cooling" so much more effective, is not the use of water or any properties of water, but the ability to use a nice big radiator mounted is a place that is pretty much optimal as opposed to trying to fit cooling fins in wherever you can.

    The real number to care about is thermal resistance to ambient air. (That is unless you plan on providing an EXTERNAL source of chilled water to your xbox.)

    --
    Life is too short to proofread.
  70. Poor testing by Mr.+Freeman · · Score: 2, Insightful

    Power supplies overheating when not in the right position seems like a problem that Microsoft should have noticed when they tested the machines.

    I think that they probably did test them....in their air-conditioned laboratories.

    They should test the boxes like they will be used. On a shag carpeted floor, in a small cabinet, in direct sunlight, etc.

    I quite personally would not be surprised if the wires that connect the xbox to the controllers start breaking within 2 months. They probably tested those by leaving them straight the entire time they weren't used. Not wrapped up around the controller and thrown into the back of a cabinet under the T.V.

    One last note: people who wait 12 hours outside a store for an xbox are crazy.

    --
    -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.