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Hotmail Delivers Far Fewer Emails with Attachments

biednyFacet writes "It has long been suspected that there is a silent policy that makes Hotmail automatically delete the majority of attachments to save on bandwidth and internal disk space. Therefore it really doesn't matter if every client has access to 2GB of storage since they don't deliver the attachments to fill that space up anyway. If that truly is the case, then Microsoft may be liable for several hundred million cases of conspiracy and mail fraud."

315 comments

  1. Exaggeration? Naaah. by bluephone · · Score: 4, Insightful

    Oh dear lord. Email is not ruled by the same laws governing the USPS. There is no mail fraud here people! And conspiracy? Give me a break. At worst it's false advertising. It's like the name "Microsoft" just turns of the "rational thinking" switch.

    --
    jX [ Make everything as simple as possible, but no simpler. - Einstein ]
    1. Re:Exaggeration? Naaah. by Architect_sasyr · · Score: 4, Funny

      Email is not ruled by the same laws governing the USPS. Assuming the statistics are correct (81%? I've never lost a single email) I would assume that the laws are EXACTLY the same as the USPS (or the AusPOST for that matter). ;)
      --
      Me failed English...
      FreeBSD over Linux. If my comments seem odd, this may explain...
    2. Re:Exaggeration? Naaah. by kennygraham · · Score: 1

      I would assume that the laws are EXACTLY the same as the USPS (or the AusPOST for that matter). ;)

      What was that thing they used to say when I was a kid about assuming?

    3. Re:Exaggeration? Naaah. by SnowZero · · Score: 5, Insightful

      No kidding, "conspiracy and mail fraud" is way over the top. There's probably a loophole in the ToS anyway to cover this.

      What you will probably see is angry users and complaints; That's the right way to solve this sort of thing. I wish the populate would try complaints or a boycott instead of jumping immediately to calls of corruption and a class action lawsuit.

    4. Re:Exaggeration? Naaah. by x_MeRLiN_x · · Score: 1, Informative

      To ASSUME makes an ASS out of U and ME?

    5. Re:Exaggeration? Naaah. by eclectro · · Score: 4, Funny

      the name "Microsoft" just turns of the "rational thinking" switch. No, it just turns the screen blue.
      --
      Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
    6. Re:Exaggeration? Naaah. by SnowZero · · Score: 2, Funny

      What was that thing they used to say when I was a kid about assuming? State all your assumptions or we will crush you!

      (well at least if you grew up in SOVIET RUSSIA)
    7. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 0

      This is almost exactly what I was going to say.

      Mod parent up. Meta-mod down the moderator who rated the parent as Troll. If anyone needs a Troll mod, mod CowyboyNeal a Troll for posting this article to the front page.

    8. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 0

      I quit using hotmail right after Microsoft took them over. I guess it's turned into yet another shoddy product/service. Can Microsoft do anything right? Serves people right for using their stuff.

    9. Re:Exaggeration? Naaah. by ameyer17 · · Score: 4, Insightful

      Yeah, because Hotmail is a pseudo-governmental entity with special rules governing it. Now, they might be liable if discarding the attachment caused some sort of damages. I suspect this may be partly because of an attempt at spam filtering since many spammy emails have attachments.

    10. Re:Exaggeration? Naaah. by smilindog2000 · · Score: 2, Informative

      False advertising is probably more accurate. However, Microsoft is not the only culprit. Yahoo regularly drops my e-mails if I attach a multi-megabyte file, without any bounce or warning. Also, I pay for this mail service, so it's not just the free accounts. When e-mails with large attachments do get through, they are often quite delayed, like an hour or more. Yahoo also forwards hundreds of spam e-mails to me every day, and SFAIK, there's not much I can do about it. The right place to stop spam is when an unknown server contacts you, and Yahoo just passes it right through, expecting a spam filter to fix the problem on the back-end.

      --
      Beer is proof that God loves us, and wants us to be happy.
    11. Re:Exaggeration? Naaah. by zCyl · · Score: 4, Funny

      There's probably a loophole in the ToS anyway to cover this.

      Like giving people a full refund? :)
    12. Re:Exaggeration? Naaah. by Nutria · · Score: 4, Insightful
      Yahoo regularly drops my e-mails if I attach a multi-megabyte file, without any bounce or warning. Also, I pay for this mail service, so it's not just the free accounts.
      [snip]
      Yahoo also forwards hundreds of spam e-mails to me every day, and SFAIK, there's not much I can do about it.


      Sure you can!! You can stop paying Yahoo for shoddy service.

      --
      "I don't know, therefore Aliens" Wafflebox1
    13. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 2, Insightful

      Because hotmail is usually sooooooo good at stopping actual spam emails...

    14. Re:Exaggeration? Naaah. by ameyer17 · · Score: 2, Funny

      Yeah, I hear their spam filter sucks. I never said their attempt was particularly successful.

    15. Re:Exaggeration? Naaah. by smilindog2000 · · Score: 1

      Sure you can!! You can stop paying Yahoo for shoddy service.

      I wish :-) It's a company account, and only my e-mail address seems to be widely known to spammers. Everyone else seems fairly happy with the service, especially since you can check your mail on-line (which I almost never do).
      --
      Beer is proof that God loves us, and wants us to be happy.
    16. Re:Exaggeration? Naaah. by robgig1088 · · Score: 1

      It's not a bug! It's a feature!

    17. Re:Exaggeration? Naaah. by kennygraham · · Score: 4, Funny

      Oh, I remember. To ASSUME makes you think things are mail fraud when they're not, because you really have no knowledge of the relevant laws, but you think you do! How could I have forgotten. I like your version too tho. :)

    18. Re:Exaggeration? Naaah. by Jah-Wren+Ryel · · Score: 4, Insightful

      Like giving people a full refund? :) MS could probably afford it.

      Hotmail has been running for many years with what, millions of users, that's got to be a LOT of ad impressions that users have paid with to use the service. Let's say 10 impressions per session, at an average of 3 sessions per week for 2 million users for 10 years.

      That's 10 * 3 * 52 * 2,000,000 * 10 = 31,200,000,000 ad impressions.

      Assuming Hotmail has been dredging the users' email to provide targeted impressions, that's got to be at least 0.1 cents per impression, so 31B * $0.001 = $31M.

      So $31M as a bare minimum to give people a full refund. That's certainly within MS's reach.

      Oh wait, you thought because the users only indirectly pay MS through the fees MS charges advertisers for the user's attention that really the user's weren't paying anything at all? Like MS ever gives away something for nothing.
      --
      When information is power, privacy is freedom.
    19. Re:Exaggeration? Naaah. by arivanov · · Score: 0
      There's probably a loophole in the ToS anyway to cover this.

      Three bits are too few to have a place for a loophole in them as well.

      On the other hand, people have started relying on email to the point where commercial email service providers should be held to the same standard as the snail mail providers.

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
    20. Re:Exaggeration? Naaah. by DrMrLordX · · Score: 0, Offtopic

      IN SOVIET RUSSIA, all your assumptions state YOU!

    21. Re:Exaggeration? Naaah. by DragonWriter · · Score: 3, Interesting

      Oh dear lord. Email is not ruled by the same laws governing the USPS. There is no mail fraud here people!


      If Microsoft, like many other online service providers, advertises or solicits business via the mail (certainly, they've done that for MSN, though I don't know if they have for Hotmail per se), it is governed by the same law that governs anyone else making such solicitations (not the USPS, but other postal service users).

      OTOH, any online fraudulent solicitations by Microsoft would be more likely to be wire fraud, but Microsoft may be insulated from such charges from "free" users since Microsoft, while it uses them to get money from advertisers who hope to target them, does not get money or property from the users directly.

      On the third hand, depending on how they market to advertisers, they may be guilty of fraud (regular, wire, mail, or all three) if they've misrepresented to them the kind of service their advertising will be associated with, since that is quite arguably a material misrepresentation directly to induce the advertiser to give money or property to Microsoft.

    22. Re:Exaggeration? Naaah. by sumdumass · · Score: 1

      It may be more then false advertising. How about wire fraud. I know it might be a stretch but then again, the more Email is being used and accepted in court cases as evidence for or against others, something might be covering it.

    23. Re:Exaggeration? Naaah. by scbysnx · · Score: 3, Funny

      NO .. to make assumptions makes an ass out of you.. and mumptions

    24. Re:Exaggeration? Naaah. by Amiga+Lover · · Score: 1

      The bit I hate about hotmail is how they still sell addresses to spammers, year after year, and nobody calls them on it. Every few years I do a test, by creating an email address somewhere and letting it sit for a while. After a few weeks or months checking that it gets no spam, I send one email from a hotmail account to that email address. Within hours or days it's then receiving spam emails, and almost always the stock scam or mortgage type.

      Hotmail may claim they'll never sell your email address to spammers, when you sign up, but they do distribute the email addresses of people you send email TO. This happens not with any other email provider I try yet.

    25. Re:Exaggeration? Naaah. by stephanruby · · Score: 4, Insightful

      "The bit I hate about hotmail is how they still sell addresses to spammers, year after year, and nobody calls them on it. Every few years I do a test, by creating an email address somewhere and letting it sit for a while. After a few weeks or months checking that it gets no spam, I send one email from a hotmail account to that email address. Within hours or days it's then receiving spam emails, and almost always the stock scam or mortgage type. "

      That's hardly positive proof. When an email comes out of hotmail, it will go through intermediaries before reaching your test address. Any of these intermediaries (not just Microsoft) could be responsible for leaking your information (and notice, I used the word 'leaking', not 'selling'. Demonstrating a leak is one thing. Proving that Microsoft is purposely selling your information behind your back is another).

    26. Re:Exaggeration? Naaah. by Akoman · · Score: 4, Interesting

      You totally missed the joke. This is regarding the fact that you are supposed to be able to receive a full refund for unused OEM copies of Windows on your computers but this has traditionally (and I believe continues to be) impossible to actually obtain. Which is probably a EULA thing or something equivalent to a TOS.

    27. Re:Exaggeration? Naaah. by jsse · · Score: 4, Informative

      I suspect this may be partly because of an attempt at spam filtering since many spammy emails have attachments.

      Quite the opposite.

      Fyi., typical spams are less than 100K overall, so majority of the commercial spam filters are not scanning mails for spamming when individual size exceeds 500K. Of course you could change the default, but the performance would be dragged down severely.

    28. Re:Exaggeration? Naaah. by Gentlewhisper · · Score: 5, Funny

      >> What was that thing they used to say when I was a kid about assuming?

      It makes an ass out of u and ming?

      Lots of Mings in china though, be careful with your insults!

    29. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 0

      "Like [ANYONE] ever gives away something for nothing."

      Corrected. Refer back to the top post.

    30. Re:Exaggeration? Naaah. by Bert64 · · Score: 1

      Not only that, but it's a free service...
      And it never guaranteed to deliver all your mail, or even *any* mail at all. Infact, you have absoloutely no guarantee of service. Didn't you read the signup agreement?

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    31. Re:Exaggeration? Naaah. by Bert64 · · Score: 3, Interesting

      A lot of spams have small attachments containing the actual spam...
      They used to be images (gif, jpeg) but spam filters started getting wise and running OCR software, now PDF files are all the rage because most of the OCR programs can't handle PDF yet.
      Those of us using text based mailers don't even see the actual spam.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    32. Re:Exaggeration? Naaah. by Bert64 · · Score: 3, Insightful

      But hotmail aren't really a commercial email provider...
      They are intentionally providing a low grade without-cost service. The user agreement even says so, and gives you no guarantee of mail delivery.
      If you want a reliable mail service, use something else.
      If you just want a throwaway account to sign up for some pointless website, well hotmail is reasonable i guess.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    33. Re:Exaggeration? Naaah. by Bert64 · · Score: 1

      How many intermediaries? Usually when i receive mail from hotmail, one of the hotmail servers has made a direct SMTP connection to the receiving mailserver. No intermediaries unless theyre packet sniffing on the routers.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    34. Re:Exaggeration? Naaah. by Bert64 · · Score: 1

      Are there any email accounts which you can't check online?
      I dont think my mail server needs to be disconnected from the internet before it will let me read the mail that's on it...

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    35. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 3, Funny

      It's pretty simple: you are allowed, in return, to display some of your ads to Hotmail staff.

    36. Re:Exaggeration? Naaah. by Stanislav_J · · Score: 2, Insightful

      So $31M as a bare minimum to give people a full refund. That's certainly within MS's reach.

      Considering as how a large portion of Hotmail accounts are obtained with totally bogus sign-up information, I'd be willing to bet most of that money would end up absolutely nowehere. The folks that use Hotmail to engage in dubious dialogue and activities behind a spouse/partner's back, or to register for throwaway one-time visits to sites that require an e-mail address, or just in general to have some small, pathetic level of pseudo-anonymity are not going to come out of the shadows to get their huge refund of a couple of bucks apiece.

      --
      "Every great cause begins as a movement, becomes a business, and eventually degenerates into a racket." -- Eric Hoffer
    37. Re:Exaggeration? Naaah. by geggibus · · Score: 3, Funny

      Sweet. It's so hard to find a place to advertise my goatcx t-shirts..

    38. Re:Exaggeration? Naaah. by Eggplant62 · · Score: 1

      Proof or citations that might support your argument are lacking. To my knowledge, there is no law for email reliability and certainly no requirement that every piece of email be delivered. The law that governs those servers appears to be, "MS's property, MS's rules," and they can bloody well decide that they don't want to store certain attachments if they so desire.

      I run my own email server, and I don't see anyone trying to force me to keep certain attachments here. For what it's worth, I've stopped accepting pdf files via email due to asshole spammers using them to carry their message now, and the people who live with me and get their email via my servers will just have to deal with that fact.

    39. Re:Exaggeration? Naaah. by Stooshie · · Score: 1

      RTFA! He used paid up hotmail accounts for the experiment.

      --
      America, Home of the Brave. ... .and the Squaw.
    40. Re:Exaggeration? Naaah. by (negative+video) · · Score: 1

      And what about the Computer Fraud and Abuse Act of 1984?

      The Hotmail computers run Windows -- surely that counts as computer abuse!

    41. Re:Exaggeration? Naaah. by jsse · · Score: 1, Insightful

      A lot of spams have small attachments containing the actual spam...

      Right, but they're typically small.

      Remember, while spammers hurting us, they still need to pay the bandwidth cost. Even when they could find cheap(or free) bandwidth, they want to spam us fast.

      Of course, 500K is a moving target. I could foresee the default limit would be 1MB next year. In fact we're dealing with large PDF spams from the local spammers at this moment, as they could deliver fast spams locally.

      Sad part is that most customers do not realize the existence of this limit before purchase.

    42. Re:Exaggeration? Naaah. by suv4x4 · · Score: 2, Insightful

      Man you're so convincing, you gotta get a lawyer and demand your money back right now. If someone laughs, ignore 'em, it's because they're jealous they didn't think of it first.

      I'll try, with your, permission, the same business model to see if I can get the New York representatives pay me, because of all the billboards.

    43. Re:Exaggeration? Naaah. by suv4x4 · · Score: 1, Flamebait

      2 million users for 10 years.

      That's 10 * 3 * 52 * 2,000,000 * 10 = 31,200,000,000 ad impressions.


      You're very good at math, bravo! This means a whole dollar and a half for each year you spent using Hotmail. I'm salivating at the prospect of this refund already. There should be plenty inside to cover the fees of my lawyer too.

    44. Re:Exaggeration? Naaah. by Hal_Porter · · Score: 5, Funny

      Dear Friend,

      Please do not be offended to receive my message in this manner as I ought to have sought your consent and approval before e-mailing this proposal to you. I acted as I did due to the importance and urgency the situation demanded.

      I own just over half of the 'Spam' accounts on hotmail and I will soon receive just over half of the $31 million dollar refund. I need some help transferring this money out of Nigeria...

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
    45. Re:Exaggeration? Naaah. by aichpvee · · Score: 0, Offtopic

      It makes an ass out of Benton and Valerie.

      --
      The Farewell Tour II
    46. Re:Exaggeration? Naaah. by aichpvee · · Score: 5, Funny

      Jackasses tend to give away their opinions for free on /. all the time.

      --
      The Farewell Tour II
    47. Re:Exaggeration? Naaah. by robosmurf · · Score: 1

      That isn't true.

      I've been a hotmail user for a long time (for historical reasons, I'd change if I could).

      I have a paid account, and have been frustrated for a long time at how unreliable hotmail mail delivery is.

      The hotmail first level spam filters (which you CAN NOT disable), will silently delete email with a significant false positive rate.

      Also, for the last week or so hotmail has been having trouble delivering mail to yahoo.co.uk at all.

    48. Re:Exaggeration? Naaah. by metacell · · Score: 1

      But... but... it's so much fun giving Microsoft a pinch! :-p

    49. Re:Exaggeration? Naaah. by metacell · · Score: 0, Offtopic

      In Russia, the STATE owns all assumptions.

    50. Re:Exaggeration? Naaah. by niiler · · Score: 1

      Not that I totally buy the MS selling your email stuff (though I wouldn't put it past them), but based on your logic, the private email I keep via my own server which is given out only to a couple of dozen folks ought to be compromised from simple use (just passing through other people's servers). This email has been with me for nearly a decade and such is not the case. So... the man's email is getting compromised somehow!

    51. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 1, Informative

      Remember, while spammers hurting us, they still need to pay the bandwidth cost.
      Most spam is sent by hijacked home computers. The spammers don't pay a dime.
    52. Re:Exaggeration? Naaah. by MeNeXT · · Score: 1

      Fraud in general is to mislead for personal gain. If this is deliberate then yes there is fraud. "Mail fraud" as defined in US law no, but fraud none the less. The problem here is to prove deliberate. False Advertising is the PC way of saying fraud.

      But then again that's only my opinion.

      --
      DRM? No thanks, I'll just get it somewhere else...
    53. Re:Exaggeration? Naaah. by gratemyl · · Score: 2, Informative

      All articles on /. are on the front page at some point...

      --
      hackerkey://v4sw5/7BCHJMPRUY$hw3ln3pr6/7FOP$ck6ma8+9u6L$w4/7CGUXm0l6DLRi82NCe3+9t5Sb7HMOPRen5a17s0DSr1/2p-3.62/-5.23g3/5
    54. Re:Exaggeration? Naaah. by gratemyl · · Score: 1

      He means "using a web-browser". Mod parent 'Flamebait'.

      --
      hackerkey://v4sw5/7BCHJMPRUY$hw3ln3pr6/7FOP$ck6ma8+9u6L$w4/7CGUXm0l6DLRi82NCe3+9t5Sb7HMOPRen5a17s0DSr1/2p-3.62/-5.23g3/5
    55. Re:Exaggeration? Naaah. by homer_s · · Score: 1

      And all of that is 100% profit. They must get the OS for free of course and the total payroll (for 10 years) cannot exceed a few thousand dollars.

    56. Re:Exaggeration? Naaah. by Sandbags · · Score: 1, Informative

      RTFA. They're not dropping incoming attachments, but attachments you received, stored, and yourself chose not to delete. At some point, if the message goes unaccessed for a while, HotMail is deleting the attachments to save space. This is not fraud or tampering in any way, but a condition of service. Apparently, they give you 2GB of storage, but i guess to USE it, all your mail has to be current mail. They're not giving you an unlimited inbox to store whatever you want forever.

      --
      There is no contest in life for which the unprepared have the advantage.
    57. Re:Exaggeration? Naaah. by jeffmeden · · Score: 0

      Wrong again, when you make an assumption you're an ASS and the UMP will TION (shun) you...

    58. Re:Exaggeration? Naaah. by ShaunC · · Score: 3, Insightful

      I think you totally missed the joke. For most users, Hotmail is a free service.

      --
      Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
    59. Re:Exaggeration? Naaah. by marafa · · Score: 0

      ok i know the reference... but what was funny about that?

      --
      _ In Egypt Networks: Network Solutions with a Twist
    60. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 0

      +1 funny

    61. Re:Exaggeration? Naaah. by jimbug · · Score: 1

      there's a simple fix for that, but i can only tell you via email...

      --
      Bite my shiny metal ass.
    62. Re:Exaggeration? Naaah. by uglyduckling · · Score: 1

      Maybe not mail fraud, but if this study is corrent then it is fraud in the general sense. These were paid-for, not free, Hotmail accounts. Taking money to receive and deliver emails and then silently not doing it is most certainly fraud.

    63. Re:Exaggeration? Naaah. by flanaganid · · Score: 0, Offtopic

      In Soviet Russia, reference gets YOU!

    64. Re:Exaggeration? Naaah. by darkmeridian · · Score: 1

      Obviously, you cannot conspire with yourself. Microsoft is a legal entity, but you can't accuse of it "conspiring" with its employees and directors because they are part of the legal entity.

      The rest of the article is filled with FUD, too. Mail fraud does not include e-mail.

      --
      A NYC lawyer blogs. http://www.chuangblog.com/
    65. Re:Exaggeration? Naaah. by Kidbro · · Score: 1

      I dont think my mail server needs to be disconnected from the internet before it will let me read the mail that's on it...

      Given the behavior of a typical mail virus, that would probably not be a very bad feature though :)

    66. Re:Exaggeration? Naaah. by popejeremy · · Score: 1

      Of course they never give away something for nothing. In the case of Hotmail, they were selling users to advertisers.

      What you thought you were the one receiving the service? Ha! You are the product!

    67. Re:Exaggeration? Naaah. by nikclev · · Score: 2, Insightful

      Ok: Assume I have a Hotmail account. How did I even indirectly pay for anything associated with it? I didn't pay anyone, anything at all to get or use my hotmail account. I help fund MS, or at least defray the cost of operating hotmail, but no money of mine in any way came out of my pocket to go towards hotmail. So, a full and complete refund to me would be a big fat goose egg.

    68. Re:Exaggeration? Naaah. by Larry+Lightbulb · · Score: 3, Funny

      I'm supposed to put my head through that hole?

    69. Re:Exaggeration? Naaah. by superbus1929 · · Score: 1

      Some people do use Hotmail accounts for business reasons.

      Naturally, these people are fucking morons, but they do use them for business.

      --
      Let's stop dilly-dallying and just change "-1: Overrated" to "-1: Disagree" or "-1: Doesn't Subscribe to Groupthink".
    70. Re:Exaggeration? Naaah. by sYkSh0n3 · · Score: 1

      Now, they might be liable if discarding the attachment caused some sort of damages.


      I'm pretty sure that the TOS says you can't use it for business, they don't guarantee you'll get any mail, and they aren't liable for damages. Basically they can bounce all your emails to abu dhabi, and you can't really do much about it. But my hotmail is just for spam and signups, so i can't really bring myself to care.

    71. Re:Exaggeration? Naaah. by mollymoo · · Score: 1

      Lots of Mings in china though, be careful with your insults!

      Hopefully those Mings would be merciful.

      --
      Chernobyl 'not a wildlife haven' - BBC News
    72. Re:Exaggeration? Naaah. by falsified · · Score: 1

      Huh? The customers didn't pay anything. Therefore, they get nothing. The reason people in general don't mind ad-supported services when they're free is because the cost of having seen something is zero. Your eyeballs don't go away when an ad appears (ringtone ads notwithstanding). Your reasoning died along with AllAdvantage.

      --
      HI, MY NAME IS ISAAC.
    73. Re:Exaggeration? Naaah. by Stanistani · · Score: 1

      >Yet almost nobody points out how idiotic the editors are for posting this carp.

      Hey, carp live almost forever, are good eating, and in the form of koi, are beautiful.

      Don't diss the carp.

    74. Re:Exaggeration? Naaah. by hxnwix · · Score: 1

      What intermediaries? Are you referring to the various routers that the SMTP connection established between my mailserver and hotmail's must pass through?

      I don't really think that AT&T and Qwest are going to leak my packets to spammers. Ooo, MSN might though...

    75. Re:Exaggeration? Naaah. by e2d2 · · Score: 1

      Wait, intermediaries on email? I'm confused. Typical Email (pop3/smtp) is a point to point protocol, so him sending an email from one account to another should have no servers beyond the two needed.

      Can you clarify?

    76. Re:Exaggeration? Naaah. by That's+Unpossible! · · Score: 1

      Point to point protocol?

      Check your headers and witness all the Received headers. Each one is a server handing the email off to another server. Email usually goes through several servers. Depending on the organizations doing the sending and receiving, they can be 3rd party servers doing some of the work (receiving, filtering, etc). The only time it's point to point is if you are connecting to an SMTP server that is going to take that email and stick it directly in an inbox (i.e. sending mail to a local user in your org).

      --
      Ironically, the word ironically is often used incorrectly.
    77. Re:Exaggeration? Naaah. by Obyron · · Score: 0, Offtopic

      That when you assume you make an ASS out of some guy named Umé.

      --
      --Obyron
    78. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 0

      So it is a typical Microsoft EULA. They won't promise you shit and you can do nothing about it. Despite this the idiots go to it in droves and swear it is the best thing since sliced bread.

      Microsoft call their customers consumers so does this make them scatophiles?

    79. Re:Exaggeration? Naaah. by drinkypoo · · Score: 1

      Oh dear lord. Email is not ruled by the same laws governing the USPS. There is no mail fraud here people!

      didn't we JUST have a ruling that states that email is subject to the same privacy restrictions as snailmail?

      And conspiracy? Give me a break. At worst it's false advertising.

      If a number of people deliberately set out to utilize false advertising to benefit Microsoft, it's by definition a conspiracy.

      All that is required for a "conspiracy" is that multiple people be involved, each with intent to commit a wrongful act (or with knowledge that someone else involved would do so.)

      As such, by definition, the vast majority of crimes committed in the pursuit of profit are conspiracies, because multiple people are required to execute them.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    80. Re:Exaggeration? Naaah. by sgtrock · · Score: 1

      The only time it's point to point is if you are connecting to an SMTP server that is going to take that email and stick it directly in an inbox (i.e. sending mail to a local user in your org).
      Which is the way that, based upon a quick inspection of the huge stack of emails in my Inbox, I'd conservatively estimate 99%+ of my email is currently routed. Well, discounting SMTP gateways at company firewall boundaries, that is. It's all point to point in terms of organization to organization. The days of routing SMTP through multiple hops of multiple organizations for anything other than overflow are long gone.
    81. Re:Exaggeration? Naaah. by Caetel · · Score: 1

      So blank emails or emails with random lines of text harvested from the web are better? Besides, who actually reads spam anyway?

    82. Re:Exaggeration? Naaah. by Keith_Beef · · Score: 1, Informative

      I read the article, and didn't see anything about attachments disappearing after reception. Maybe my eyes are dim, maybe I misunderstood.

      Please quote the section of the text that supports you assertion.

      Beef

    83. Re:Exaggeration? Naaah. by lessermilton · · Score: 1

      Unlike Google... they want your souls... forever!





      But not to do anything evil with!

      --
      I wish I had a witty .sig
    84. Re:Exaggeration? Naaah. by ah.clem · · Score: 1

      Thanks for the laugh, a really, really nice catch. No mod points or I'd mod you up.

      Good on ya, though!

      ah.clem

      --
      "Life is not magic." Dr. Ron Weiss - "If we don't play God, who will?" Dr. James Watson
    85. Re:Exaggeration? Naaah. by kennygraham · · Score: 1

      Hopefully those Mings would be merciful.

      But that would make a merc out of I and.... oh forget it.

    86. Re:Exaggeration? Naaah. by nacturation · · Score: 1

      I own just over half of the 'Spam' accounts on hotmail and I will soon receive just over half of the $31 million dollar refund. This has the $ sign as well as the redundant word "dollar" -- a sure sign of a total fake.
      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    87. Re:Exaggeration? Naaah. by Obyron · · Score: 1

      And when you stare long into the abyss, the abyss stares also into you...

      --
      --Obyron
    88. Re:Exaggeration? Naaah. by LeadSongDog · · Score: 1

      "Hotmail is a free service."
      s/free/free \(beer\)/

      There. Fixed that.

      --
      Oh, I'm sorry sir, I thought you were referring to me, Mr. Wensleydale.
    89. Re:Exaggeration? Naaah. by phatcabbage · · Score: 1
      RTFA yourself. The article specifically states that emails vanish in transit.

      The emails simply vanish in transit. No mailer daemon, no bounces, no nothing.
    90. Re:Exaggeration? Naaah. by Sierpinski · · Score: 1

      RTFA. They're not dropping incoming attachments, but attachments you received, stored, and yourself chose not to delete. At some point, if the message goes unaccessed for a while, HotMail is deleting the attachments to save space. This is not fraud or tampering in any way, but a condition of service. Apparently, they give you 2GB of storage, but i guess to USE it, all your mail has to be current mail. They're not giving you an unlimited inbox to store whatever you want forever.

      Perfectly legal. Also very stingy of them. I'll stick with gmail on Firefox. They'd probably have a serious problem if everyone filled up their own 2GB quota at once. You know they don't have the actual space for that, which is why they're pulling this asshole tactic.

    91. Re:Exaggeration? Naaah. by Khaed · · Score: 1

      Yeah, and herpes is free, too.

      Doesn't mean I want it. ;)

    92. Re:Exaggeration? Naaah. by pintpusher · · Score: 0, Offtopic

      To assume makes an ass out of Uma Thurmond --Al Franken

      --
      man, I feel like mold.
    93. Re:Exaggeration? Naaah. by mollymoo · · Score: 1

      I checked my headers. Most had multiple servers. In every case I could find, there were one or more at the sending end, one or more at my domain host and one or more at my ISP. I wouldn't consider any of those to be '3rd party'. I couldn't find any other intermediaries after looking at a couple of dozen, though admittedly that's hardly an exhaustive search. Check the MX records for most any domain and you'll see that, unless their servers go down, the email server that receives the mail belongs to the recipient or their ISP. There certainly aren't multiple 3rd party hops in the same way as there are with IP or NNTP.

      --
      Chernobyl 'not a wildlife haven' - BBC News
    94. Re:Exaggeration? Naaah. by huckda · · Score: 1

      Yeah...I know Gmail, and you Hotmail are NO Gmail.

      --
      "Just Smile and Nod." --Huck
    95. Re:Exaggeration? Naaah. by evilbessie · · Score: 1

      No to assume makes an ass of u and me.

      I'm sorry but it really did have to be said...

    96. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 0

      In your case Herpes would be the price of the prostitute you bought since you will probably never get free consensual sex. EVER.

    97. Re:Exaggeration? Naaah. by Khaed · · Score: 1

      That'd probably sting more had I not already had free consensual sex.

      How's your mother doing, anyway?

    98. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 0

      Actually I know of at least one person who received a full refund for Windows on his Dell computer. He took pictures of himself saying "no" to the license agreements, installed Linux, and told Dell he wanted his money for the OS. (This was before Dell was shipping Linux machines.)

      They refunded him promptly. It's a hassle, but it's perfectly doable. Clearly not impossible. :)

    99. Re:Exaggeration? Naaah. by stephanruby · · Score: 2, Interesting

      "I don't really think that AT&T and Qwest are going to leak my packets to spammers. Ooo, MSN might though..."

      Tell me, why Microsoft and not AT&T? Besides, wouldn't a company harvesting emails through their server forge their headers to pretend they belong to QWest or AT&T? And please don't get me started on QWest, QWest does not even have the redundant internet backbone it claims to have, so when QWest goes down, and it does go down -- you can be sure your packets get re-routed everywhere. And it's not like I'm playing devil's advocate here. Take a look at what AT&T did just one month after an employee testified in front of Congress that AT&T was sharing its data center with the NSA. Take a look at the vague new wording of their privacy policy.

      "On June 21, 2006, the San Francisco Chronicle reported that AT&T had rewritten rules on their privacy policy. The policy, to take effect June 23, 2006, says that "AT&T -- not customers -- owns customers' confidential info and can use it 'to protect its legitimate business interests, safeguard others, or respond to legal process.'"

      What the hell is that supposed to mean? "protecting its legitimate business interests"?

      Does this mean that:

      a) They're cooperating with the NSA.
      b) That they're selling your information to Affiliates?
      or c) All of the above.

    100. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 0

      get some gonads and switch over to gmail.

    101. Re:Exaggeration? Naaah. by Kalriath · · Score: 1

      Google, Yahoo, AOL, and every other provider does the same thing. Hell, I don't know if .Mac includes an email address (around here Macs are tremendously expensive - more so than PCs AND Vista Ultimate) but if it does I bet it's got the same thing! Of course, if every single provider of a service does the same thing, on Slashdot ONLY Microsoft can be blamed for it.

      --
      For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
    102. Re:Exaggeration? Naaah. by KevinColyer · · Score: 1

      Actually, this HAS happened to me on a number of occasions. I used to send out newsletters as PDF attachments. Regularly they were refused or returned. One person I kept emailing never got emails with attachments. I wish I could see a clearer pattern. It seemed very much at random to me.

      These days I always send newsletter emails as text and text/html with images loaded externally. Seems to keep my chums on Hotmail happy. I just don't trust it.

    103. Re:Exaggeration? Naaah. by hxnwix · · Score: 1

      Besides, wouldn't a company harvesting emails through their server forge their headers to pretend they belong to QWest or AT&T? Would you care to elaborate? What are they forging? Mail headers? IP source addresses?

      Why would AT&T necessarily come into play? Well, let's see where an email that I send to a hotmail user goes. Bear in mind that these routers merely pass IP packets - they should have no clue that those packets represent an SMTP session:

      3 ip68-2-1-29.ph.ph.cox.net (68.2.1.29) 6.071 ms 5.690 ms 7.786 ms
        4 68.2.13.70 (68.2.13.70) 10.411 ms 7.991 ms 7.425 ms
        5 68.2.13.253 (68.2.13.253) 5.994 ms 8.735 ms 14.041 ms
        6 chnddsrj01-ae1.0.rd.ph.cox.net (68.2.14.1) 17.639 ms 15.179 ms chnddsrj02-ae1.0.rd.ph.cox.net (68.2.14.13) 6.328 ms
        7 paltbbrj01-so200.0.r2.pt.cox.net (68.1.0.237) 31.908 ms 29.483 ms 29.518 ms
        8 68.105.31.2 (68.105.31.2) 219.267 ms 35.391 ms 212.190 ms
        9 ge-1-3-0-56.pao-64cb-1a.ntwk.msn.net (207.46.46.113) 31.325 ms ge-6-3-0-59.pao-64cb-1b.ntwk.msn.net (207.46.46.125) 32.687 ms ge-1-3-0-56.pao-64cb-1a.ntwk.msn.net (207.46.46.113) 33.589 ms
      10 ge-0-0-0-0.pao-64cb-1a.ntwk.msn.net (207.46.46.97) 41.753 ms 29.767 ms ge-0-1-0-0.bay-64c-1a.ntwk.msn.net (64.4.63.70) 31.380 ms
      11 ge-7-1-0-0.bay-64c-1a.ntwk.msn.net (207.46.34.97) 32.532 ms ten3-2.bay-76c-1c.ntwk.msn.net (207.46.40.102) 32.625 ms 36.158 ms
      12 ten7-4.bay-76c-1a.ntwk.msn.net (207.46.40.94) 37.557 ms ten9-4.bay-76c-1a.ntwk.msn.net (64.4.25.45) 34.156 ms ten7-4.bay-76c-1a.ntwk.msn.net (207.46.40.94) 32.609 ms
      13 gig1-1.bay0-sup-a.ntwk.msn.net (65.54.254.53) 36.239 ms 35.805 ms 35.739 ms


      Oh, it turns out that AT&T is not involved. Tell me again about these "intermediaries" that my email somehow passes through. As I was saying, I can send emails all day long from other providers to other providers, but the moment they touch hotmail, things start getting spammy. Why is that?
    104. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 0

      Remember, while spammers hurting us, they still need to pay the bandwidth cost. Even when they could find cheap(or free) bandwidth, they want to spam us fast.

      You're living in a fucking fantasy world.

      Spammers (especially image spammers or other low-life which aren't even pretending to obey CAN-SPAM) use botnets or other hijacked hosts to deliver their e-mails. They don't give a ratfuck about bandwidth costs - they'll use whatever size is needed to get past spam filters and rope in stupid people.

    105. Re:Exaggeration? Naaah. by Anonymous Coward · · Score: 0

      Um. "Hotmail Fails To Deliver Up To 81% Of All Attachment Email".

  2. Startling discovery by RightSaidFred99 · · Score: 5, Insightful
    It's amazing that Hotmail drops "up to" 81% of all attachments! My gosh, one would certainly begin to wonder why nobody else has noticed this and why there hasn't been a massive uproar! This lone, rational crusader has found a massive conspiracy hiding in plain sight!

    Haha. I've pooped more meaningful articles.

    1. Re:Startling discovery by Brandybuck · · Score: 2, Insightful

      Since when do conspiracy mongers need facts? Make shit up and publish it, that's their motto.

      --
      Don't blame me, I didn't vote for either of them!
    2. Re:Startling discovery by Cassius+Corodes · · Score: 3, Interesting

      I think it would have carried more weight if it included other free email providers not just ISPs to compare to.

      --
      Control is an illusion, order our comforting lie. From chaos, through chaos, into chaos we fly
    3. Re:Startling discovery by moderatorrater · · Score: 1

      Or more than 4 email accounts. With something as easily tested as this, any actual research would be laughed out of the journal for using so few test subjects.

    4. Re:Startling discovery by Anonymous Coward · · Score: 0

      I am intrigued by your ideas and wish to sign up for your septic service. (Sorry, can't remember the exact meme.)

    5. Re:Startling discovery by Anonymous Coward · · Score: 0

      Haha. I've pooped more meaningful articles.

      So try chewing thoroughly.
    6. Re:Startling discovery by sumdumass · · Score: 1

      I didn't RTFA but what files were weeded out or droped? Most of the mail servers that I admin drop all executables without regard to the file extension into a special folder. A link is then added if one of the administrator account sees or knows the file is expected. And then of course, there is the antivirus that strips most all of the virus's from the email.

      I would say that about better then 80% of the legit files get through without any issues. But that 80% of legit files is probably less then 50% of all files. I am even thinking about using a sender verification system for attachments. It seems to work well with SPAM. But my sites are all private and we have the authority of the business owner which isn't the same as a public Email system, free or not.

    7. Re:Startling discovery by walnutmon · · Score: 2, Interesting

      I spent about 10 minutes googling stuff such as "hotmail failed delivery" and adding or subtracting words... Most of the hits I got were unrelated, "dude, i didn't get emails!? wtf?"

      I got this hit, which is remotely interesting ... Basically the guy states that starting in April hotmail has had issues getting mail in from certain mail servers... I got the link from Wikipedia...

      Regardless, the fact that there isn't a big uproar is usually a pretty good indication that there isn't anything insidious going on here. Either the guy who made the article is full of shit, or, more likely, he just has some part of his test that was glitchy. Although, in his comments he said that he made sure that a bunch of common reasons were all properly accounted for... I wonder if he got his spam properly.

      --
      You take it, I don't want it...
    8. Re:Startling discovery by robosmurf · · Score: 2, Interesting

      I'm a hotmail user and I can well believe the loss rate.

      However, I can also believe those who state that they have never lost mail.

      Why? Because they are being eaten by hotmail's spam filters, which, despite no mention of this in the hotmail documentation DO siliently delete mail. No, they don't end up in the junk mail folder.

      Thus, if you get attachments from accounts that don't get caught by the spam filter, then you won't see a loss.

      However, if someone random sends you an attachment, then hotmail is very likely to lose it.

    9. Re:Startling discovery by robosmurf · · Score: 1

      The article is entirely believeable.

      The hotmail spam filter is amazingly aggressive. I can well believe a 81% false positive rate on mail with attachments send from unknown addresses.

    10. Re:Startling discovery by kjart · · Score: 1

      Yeah, this is pretty ridiculous. Working in the email business, I realize things hardly work perfectly, but the conclusions jumped to are ludicrous. I just sent myself a couple messages with attachments to my Hotmail account and both arrived - though they were filtered as junk. Maybe he doesn't know what a spam filter is?

    11. Re:Startling discovery by Anonymous Coward · · Score: 0

      Works for Fox . . .

    12. Re:Startling discovery by Anonymous Coward · · Score: 0

      And CBS, ABC, NBC, CNN, etc. They're all making up shit, skewing the facts, and injecting their bias.

  3. Hard time believing the story by jomagam · · Score: 4, Interesting

    I've been using Hotmail infrequently for years and never lost an attachment.

    1. Re:Hard time believing the story by DMNT · · Score: 1

      A small sports club I'm working for as a webmaster, postmaster, listmaster and .*master often gets complaints that the members haven't received the mails sent on lists even though they have joined the mailing lists and that they have a valid hotmail address in there. Yet I've never thought about the reason why some are dropped and some are not - but I guess the attachments have something to do with this.

      This definitely is the case, no bounces or anything are sent. Today I sent them mail that everybody should avoid hotmail and use any other mail provider instead. The bad thing is that I think only those who don't have hotmail.com address will ever see that mail.

      --
      ?SYNTAX ERROR
    2. Re:Hard time believing the story by ebonum · · Score: 2, Interesting

      I have lost a few. A few months back, I went looking the latest copy of my resume. I had e-mailed it to myself. I had previously pulled it from hotmail 2-3 times already. This time, I got some lame message about a virus and the document being removed. I was less than pleased. I used MS Word to create the file, and I'm fairly certain there is little to no chance of the file being infected. MS should be able to handle their own file formats. This is what I think happened - The resume was really old ( >3 years ), and the virus scanner got confused on the old format. This is what you get for not upgrading Word often enough, the virus scanner isn't backwards compatible. Pure speculation, but it seems plausible. I then went looking for several other old attachments. Same thing. Needless to say, I finally moved everything to gmail...

    3. Re:Hard time believing the story by robosmurf · · Score: 1

      That's probably because your mail is coming from known people.

      I've been using hotmail for years, any have lost a HUGE amount of mail.

      Hotmail is simply not a reliable mail service.

  4. Spam filter? by Corbets · · Score: 3, Insightful

    I know we all love to bash MS, but they are *good* at making money and unlikely to put themselves in quite such a position where it'd be easy to sue them (well, successfully).

    I think the "over-zealous" spam filter explanation is much more likely...

    1. Re:Spam filter? by gujo-odori · · Score: 5, Interesting

      There's nothing anyone could sue for; like most everything else, Hotmail comes with no warranty, express or implied. And because they don't charge for it and have no SLA, the biggest shyster lawyer in the world couldn't throw anything at that wall that would stick.

      The spam filter idea is indeed the most likely cause, though. I've been in the email security business for four years and was a postmaster at an ISP before that, and this phenomenon has "spam filter" written all over it.

      Well, OK, second most likely. I read TFA and what it really has written all over it is "bullshit." Description of the test mails is pretty sketchy, doesn't mention if the attachments were fake, real, or some mix of the two, if they contained spam or viruses or not, etc. (if they did, it would certainly produce numbers like TFA puts up), no samples of the mails used, etc. In short, it bears little resemblance to what one might call a "real" study. I'm sure I'm not the only mail admin who read it and called BS.

      The whole thing reads like nothing but a smear job on MS, and a million miles from unbiased. I dislike MS as much as anyone, but TFA is just whack. I mean, there's so many bad things about so many MS products that we *know* are true, why does somebody need to make up stuff like this?

    2. Re:Spam filter? by DrSkwid · · Score: 2, Interesting

      Not all hotmail is free :

      http://get.live.com/1586062162?workarea=1
      The Windows Live Hotmail Plus yearly subscription of £14.99 (inc VAT) includes 4 Gigabytes of total Windows Live Hotmail account space, the ability to send larger attachments up to 20 MB, no graphical ads, and exemption from the account expiration policy. Refund only available if cancelled within one month from purchase and automatically renews yearly unless cancelled. You will receive a renewal letter 30 days prior to the renewal date.

      However the regular free service doesn't even mention restricted attachments

      http://get.live.com/mail/features

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    3. Re:Spam filter? by gujo-odori · · Score: 2

      Interesting, thanks for that info.

      We can certainly infer, based on that, that there is a maximum message size of some value less than 20 meg for free accounts. That could certainly explain some undelivered mail, both inbound and outbound; however, it would be very bad behavior indeed on Hotmail's part if the response to an over-sized mail were to drop it on the floor rather than give it a 5xx bounce.

    4. Re:Spam filter? by Carewolf · · Score: 1

      Oh. Like GMail?

      GMail lose around 50% of emails with zip-files attached. If you are lucky, they will even tell you they have lost it, because they thought it contained viruses. I had 4 PDFs I generated myself, that I just couldn't send through GMail, until I re-packed them using RAR.

    5. Re:Spam filter? by mike2R · · Score: 1

      I dunno, if you sent a 20MB attachemnt to any email address of mine, I'd support the mailserver going round your house and throwing a brick through your window..

      --
      This sig all sigs devours
    6. Re:Spam filter? by Anonymous Coward · · Score: 0

      I know we all love to bash MS, but they are *good* at making money and unlikely to put themselves in quite such a position where it'd be easy to sue them (well, successfully).

      Remember the XBox? 360? Lots of cash made there!

    7. Re:Spam filter? by MrDoh1 · · Score: 1

      There is another work around. If you add on another extension after .ZIP GMail tends to leave it alone even though it does recognize it is a ZIP file and even if it contains an .exe. My thought has always been that while it knows it is a zip (it tells you so) it also knows most people won't just be able to click on it and have it open.

      So for me a file I've named testme.zip becomes testme.zip.doh and GMail never complains.

      Heck, the ZIP program I use even recognizes it as a ZIP with the .doh extension and opens it with a single click anyway.

      I have always been annoyed with the fact that they block ALL .exe files and even .ZIP files with exe's in them. As a programmer delivering exe's it makes it little tougher.

      --
      I am Homer of Borg. Resistance is Fut.. Mmmmmmmm, Donuts!
    8. Re:Spam filter? by Anonymous Coward · · Score: 0

      This might be interesting to anyone who wonders how hotmail filters email messages. In the past I used to work for the company that provides the mail filters for hotmail. In fact, from what I understand, this product(an SDK that provides the same filtering engine as SMS SMTP) has been developed over the years almost exclusively for hotmail as they are one of the largest if not the single largest customer for this product.

      Running all of the messages through this particular anti-spam software is far too resource intensive. So hotmail has developed some sort of in house pre-filter that presumably either whilelists, blacklists or greylists email messages based on some resource efficient rules, in effect bypassing the anti-spam filters. Only a portion(probably still more than half, just a guess) of the total messages received are run through the anti-spam/anti-virus filters. Even then, I know that in the past they have just completely bypassed any anti-spam filters because they do not have sufficient processing resources to keep up with the amount of messages received. This might be of particular interest to anyone who is conducting experiments to see what happens when you send different types of messages through hotmail.

    9. Re:Spam filter? by gujo-odori · · Score: 1

      Precisely :-) But a 5xx bounce would be the brick. If they're just dropping the mail on the floor, that's more like you sitting off in the corner muttering about what an asshole I am for sending you a 20 meg attachment but not telling me to quit doing it, so I keep right on.

  5. This is cool by kingdon · · Score: 4, Interesting

    No, stop the microsoft-bashing long enough to look at what is going on here.

    The left hand invents a bloated file format that makes a 2000-byte document take up a megabyte (or whatever the exact anti-compression ratio is). (For current purposes, we'll say Microsoft Office. Not the only offender, but the most amusing in this context).

    Now, the right hand figures out that they don't feel like sending all those bloated bits over the wire. Users will eventually figure out they should be sending plain text, perhaps.

    Just sit back and watch the show. If we had *tried* to promote open standards in email, we couldn't have done this well.

    1. Re:This is cool by slittle · · Score: 2, Interesting

      The left hand invents a bloated file format that makes a 2000-byte document take up a megabyte (or whatever the exact anti-compression ratio is).
      I don't have real Office here, but I've got OpenOffice. Lets see... 2048 bytes of English text...

      DOC(6, 95): 64k
      DOC(97): 68k
      Office 2003 XML: 16k
      ODT: 20k

      Of course, the ODT is compressed with ZIP and the DOC isn't.

      ODT uncompressed: 120k.
      DOC(95) compressed: 5k.

      And that's ignoring the fact that the *Office suits and their formats are designed for complex layout, so they have that overhead wheather you use it or not. If you want a 2k text file with no formatting: save it as a fucking text file.

      Users will eventually figure out they should be sending plain text, perhaps.
      Exactly. This has nothing to do with evil formats, just idiot users choosing the wrong tool for the wrong job.
      --
      Opportunity knocks. Karma hunts you down.
  6. makes no sense by scolbert · · Score: 1

    This makes no sense whatsoever. Conspiracy theory is the sophistication of the ignorant.

    Sammy at Personafile

    1. Re:makes no sense by noz · · Score: 1

      Conspiracy theory is the sophistication of the ignorant.
      And Britney Spears once said, "I'm like the ocean because I'm deep." What's your point?
    2. Re:makes no sense by Anonymous Coward · · Score: 0

      Posting your profile on a social networking site is is the sophistication of the ignorant. Attention whore.

    3. Re:makes no sense by Anonymous Coward · · Score: 0

      Well you just keep on chilling in ignorantville then. Might as well have a fucking gin!

  7. Conspiracy and mail fraud? by ChromeAeonium · · Score: 5, Insightful

    That seems a bit extreme to call it conspiracy and fraud. Lots of MS related things don't work half the time. Is it a conspiracy when IE doesn't load an image?
    It may be worth noting that the first three paragraphs of the article were ranting about how much Microsoft sucks, so at least we know there was no bias.

    1. Re:Conspiracy and mail fraud? by MPAB · · Score: 1

      Well. After many lost emails, I don't trust Hotmail to pass messages from Gmail. But Yahoo does block Gmail very often also.
      On the other hand: Hotmail is the only one that keeps destroying attachments and delivering them as plain text: About 20% of them.

    2. Re:Conspiracy and mail fraud? by fireboy1919 · · Score: 1

      "Any sufficiently advanced incompetence is indistinguishable from malice."

      --
      Mod me down and I will become more powerful than you can possibly imagine!
  8. Thanks for wasting my time by Anonymous Coward · · Score: 1, Funny

    WORST

    ARTICLE

    EVER.

    1. Re:Thanks for wasting my time by Anonymous Coward · · Score: 0

      Sorry, Mods, I think you meant to rate that as
      +5 Informative

  9. How about that. by Anonymous Coward · · Score: 5, Funny

    It has long been suspected that there is a silent policy that makes network routers automatically drop packets to save on bandwidth. Therefore it really doesn't matter if every client has access to 1 GB/s of Ethernet, since the routers don't deliver the packets to fill up that bandwidth anyway. If that's truly the case, then router manufacturers may be liable for several hundred billion cases of conspiracy and wire fraud.

    1. Re:How about that. by Anonymous Coward · · Score: 3, Funny

      From TFA:

      If Intent Can Be Proven, Cisco Could Face Millions Of Packets Fraud Charges

      Cisco's market capitalization is approximately $133 billion dollars. Let's put that into a bit of perspective. That's enough money to feed and provide medical care for every single AIDS orphan in Africa for 101 years. To put it another way, it's a pile of stacked $100 bills 10 feet wide, 24 feet deep and 16.8 stories high.

      You would think that someone in San Jose, California could take time out from counting all that money to actually do something to earn it? Like maybe fix the ridiculously obvious and painful bugs that have been haunting Cisco users not since the launch of CRS-1, not since the launch of Cisco 12000, not since the launch of Cisco 10000, not since the launch of Cisco 7000, but since before the launch of Cisco SB107?

      Haha, you say! What bug could possibly have survived Microsoft's insecticide for so long? Since Microsoft took over Cerent Corp in 1999, almost a full decade ago, Cisco users have decried the loss of data packets. For the uninitiated, here's how it works...

      Step 1: Drop packets
      Step 2: ???
      Step 3: Profit!

    2. Re:How about that. by Anonymous Coward · · Score: 0

      Umm... wouldn't it be the fault of the ISPs and other maintainers of the network infrastructure for BUYING Cisco products if they were so concerned about sending each and every packet? If they don't like it, they are more than welcome to develop their own solution.

    3. Re:How about that. by jagdish · · Score: 1

      To put it another way, it's a pile of stacked $100 bills 10 feet wide, 24 feet deep and 16.8 stories high.
      What about the width?
  10. I'm skeptical by WoTG · · Score: 4, Interesting

    Someone would have noticed if 80% of emails with attachments were not delivered! Really, there are millions of hotmail.com users. At least a few of them get email attachments once in a while.

    I'm guessing this "test" used emails that looked like spam. It would help to know which ISPs were used and how the messages were sent.

    Or maybe there wasn't really a test and this is all just Slashdot spam.

    Anyway, I expect that a hundred people are sending each other hotmail attachments right now, so we'll have better data in a few hours...

    1. Re:I'm skeptical by tokul · · Score: 2, Insightful

      Someone would have noticed if 80% of emails with attachments were not delivered!

      And some people noticed that something is wrong with hotmail.

      Email servers should not drop messages. Messages must land in some mailbox or they must bounce back to sender.

    2. Re:I'm skeptical by WoTG · · Score: 2, Interesting

      Well, I can't comment on the gmane thread re: squirrelmail.

      But about bounces, I don't expect them anymore. The huge volumes of SPAM have made me disable bounces for at least one domain that I manage - the NDR bounces were piling up in the queue by the thousand.

      Even if I do get bounce backs from messages that I send, I wouldn't normally notice them since all of the NDRs get filtered straight to junk box at my end. Again, this is because of all the joe-job spam runs with spammers using my domains in the from line.

      The real moral of the story is that spammers suck and they have ruined any concept of reliable email delivery. And the hotmail guys face the same issues as me, except 1 million times worse - literally.

    3. Re:I'm skeptical by Anonymous Coward · · Score: 0

      Someone would have noticed if 80% of emails with attachments were not delivered!

      On Hotmail?

    4. Re:I'm skeptical by jimicus · · Score: 1

      Email servers should not drop messages. Messages must land in some mailbox or they must bounce back to sender.

      Keyword here is "should". There's plenty of things can go wrong on a mail server which can stop that from happening - and the larger and more complicated the mail system gets, the more likely this is to happen.

    5. Re:I'm skeptical by Delgul · · Score: 1

      I'm guessing this "test" used emails that looked like spam. And this is what we call 'false positives' since it obviously was NOT spam. Typically you should have much less than 1 in 1000 of those for legitimate mail if your spam filtering is to be any good. If M$'s spam filtering takes out so many messages it really really sucks big time. So, even from M$ i can not believe this is true. Something else must be happening...

      Frankly I cannot believe that so many mails get lost. But then afain, I only use my hotmail account to connect to MSN with Gaim and never EVER use it for serious communication. I mean did you ever READ the License Agreement? When you have the time, do so for once...
    6. Re:I'm skeptical by robosmurf · · Score: 2, Informative

      They would, and for one, I have.

      I've complained bitterly about this to hotmail support without result.

      The problem is that the 81% is misleading.

      If the mail is coming from a known sender, then it is likely to get though, which is why people don't see a loss.

      However, mail from a random address with an attachment is very likely to get silently dropped (no, it doesn't end up in the junk mail folder). Most users probably ARE losing a lot of mail, but as this mail is probably from people who have not mailed them before they don't notice.

    7. Re:I'm skeptical by msuarezalvarez · · Score: 1

      You do not need a hotmail account to be able to log on to MSN. You just create an account with whatever email address you have (iirc, it does not even have to actually exist...)

    8. Re:I'm skeptical by mollymoo · · Score: 1

      I'm guessing this "test" used emails that looked like spam.
      And this is what we call 'false positives' since it obviously was NOT spam. Typically you should have much less than 1 in 1000 of those for legitimate mail if your spam filtering is to be any good. If M$'s spam filtering takes out so many messages it really really sucks big time. So, even from M$ i can not believe this is true. Something else must be happening...

      How do you know it obviously wasn't spam? It's only obvious to you because you know the intent of the sender. You know the intent of the sender because, after the fact and via a different medium, the sender published what their intent was. Expecting a spam filter to divine the intent of a sender from anything other than the content of email messages is pretty unreasonable. Given the article doesn't give details of the messages, they may well have been the kind of garbage frequently used to pad spams. Shit, the content could have been copied from penis enlargement websites for all we know.

      --
      Chernobyl 'not a wildlife haven' - BBC News
  11. apples and oranges by moderatorrater · · Score: 2, Interesting

    Comparing and ISP's mail service to Hotmail is like comparing apples to oranges; they're both email suppliers, but ISP's charge you lots of money a month and have significantly lower amounts of email.

    Also, the article takes a lot of pains to say how perfect the experiment is. A perfect experiment would have included at least a handful of other free email services.

    1. Re:apples and oranges by belmolis · · Score: 1

      This was only a test of whether Hotmail drops email with attachments, not a comparison of Hotmail with other services. There was therefore no need to include other free services. Moreover, the article explicitly states that the test was done using PAID accounts, not the free service.

    2. Re:apples and oranges by moderatorrater · · Score: 1

      It was a test of whether or not it drops more emails than other email services. So it was a comparison. Second, while he used a paid account, hotmail is still primarily a free service and more similar to other online services than to an ISP. An ISP services a relatively small geographic location, the free email providers service multiple countries. The sheer numbers of subscribers, volume of use and types of use are also going to be more similar between the free services. Therefore, they would have been a much better comparison.

    3. Re:apples and oranges by belmolis · · Score: 1

      It was a test of whether or not it drops more emails than other email services.

      The article does not say this. You're reading into it something it doesn't say.

    4. Re:apples and oranges by Verte · · Score: 1

      If the server has enough bandwidth to let me sit there uploading my file and tell me it's done, and enough bandwidth for the receiver to view their fat javascripty Hotmail page, they should probably have enough bandwidth to let receivers download the attachment, or at least notify users that it's on the way or has failed.

      --
      We at slashdot are scientists, specialists and kernel hackers. Your FUD will be found out.
  12. Slashdot sucks to hype BS stories like this by Anonymous Coward · · Score: 0

    It's stories like this that cause slashdot's reputation to be a joke. Where's the story about Google missing its earnings? Instead we get BS stories like this.

  13. Bullshit by dedazo · · Score: 3, Interesting
    What the fuck? I regularly send myself emails with all sorts of attachments from work to my Hotmail account. Other than the occasional spam false positive, I've *never* once failed to receive them. This is an infantile "investigation" at best, another AdSense dollar troll "let's bash Microsoft because it's cool" FUD blog whore with a chip in his shoulder and some really painful grade school grammar.

    Oh, and he never does mention if he checked his fucking spam folder. I wonder what's in there.

    Seriously, this is just too fucking much. Made worse of course by the fact that Slashdot is now partaking on the page impression revenue. Next comes Digg and every other "news" website. Spreading FUD on teh interwebs sure is profitable!

    --
    Web2.0: I love when people Flickr my cuil and digg my boingboing until my google is reddit and I start to yahoo
    1. Re:Bullshit by Anonymous Coward · · Score: 0

      chip in his shoulder

      chip on his shoulder.

      fucking spam folder

      Fucking spam folder? Sweet! What does it fuck: people's computers? Not mine, I use GNU+Linux!

      I would have read the rest of your post, but am too busy spreading FUD on teh interwebs. :)

    2. Re:Bullshit by Anonymous Coward · · Score: 1, Interesting
      Other than the occasional spam false positive, I've *never* once failed to receive them.

      In other words: "It never happened, except when it did happen."

    3. Re:Bullshit by kripkenstein · · Score: 1

      Oh, and he never does mention if he checked his fucking spam folder. I wonder what's in there.
      That's a valid point, he didn't check his spam folder. However, let's say that Hotmail flagged 80% of the emails in this test as 'spam', despite the emails not being spam - that's not very good either.

      Overall TFA did attempt to control for various factors, but the spam issue is indeed an oversight. Another problem is the lack of control for not having attachments - no emails were tested that lacked attachments. This might show if having an attachment raises the chance to 'vanish' (/be flagged as spam).
    4. Re:Bullshit by rafaMEX · · Score: 1

      I call bullshit too. I also send myself stuff with no problems.

    5. Re:Bullshit by kwikrick · · Score: 1

      Actually, in the comments following his blog entry, the author does talk about the spam filtering issue.
      He claims all spam filters were terned off and he says none of the emails were marked as spam. (presumably, nothing ended up in a spam box). Also, he claims the attachments did not contain anything abnormal or spam related.

      --
      assignment != equality != identity
    6. Re:Bullshit by Vampyre_Dark · · Score: 1

      Same here. I've been on hotmail since 1999 and I haven't had this happen to me ONCE.

      The thing you have to be careful with on Hotmail is what you put in your trash. MS wipes the trash bins clean every x minutes or hours, and it doesn't care how long something has been left in your trash.

      Normally, this is fine. But I've had it happen a few times where I put something in the trash by accident, and in the minute it took me to realize, and try to go get it back, the server had already erased it.

    7. Re:Bullshit by joe+155 · · Score: 1

      Well for my part, to counter you, I've only ever tried to send an attachment once in hotmail in the last 4 years or so and only tried to receive one or two in about that time (I only use it for an account for GAIM). Anyway, I can tell you anecdotally that not one of them successfully reached the other side. I've also heard a lot of people complain that hotmail is really bad at spam insomuch as it blocks legitimate e-mails and then tries to make people pay thousands of dollars to get registered as "not a spammer"... I think we had a /. article about this recently.

      The register also has some interesting stuff on this topic if you're interested.

      --
      *''I can't believe it's not a hyperlink.''
    8. Re:Bullshit by suv4x4 · · Score: 1

      Seriously, this is just too fucking much. Made worse of course by the fact that Slashdot is now partaking on the page impression revenue. Next comes Digg and every other "news" website. Spreading FUD on teh interwebs sure is profitable!

      In the real world newspapers and media stand behind what they post, if they don't, their image suffers significantly and they lose audience.

      Slashdot is hiding behind the fact it posts someone else's crap, and on top of that with Firehose it can claim we alone picked the article for publishing (as if they are not green flagged manually in the end again).

      Solution is to seek sites that are willing to stand behind their *own* analysis and reporting.

    9. Re:Bullshit by weicco · · Score: 1

      none of the emails were marked as spam

      Well of course mail that doesn't get through isn't marked as spam :)

      But more seriously. Bullshit. I use Hotmail all the time to move files from one machine to another and they all get through. Usually I zip them if there's lots of files but not always. Not the best way I admit but I'm too poor to buy USB memory stick and too lazy to use one even if I did have one.

      --
      You don't know what you don't know.
    10. Re:Bullshit by robosmurf · · Score: 1

      Conversely, I've got one account where if I send mail to hotmail from it, the mail is almost always lost.

      Also, one stage of the hotmail spam filters DO destroy email without putting it in the junk mail folder.

    11. Re:Bullshit by QuietObserver · · Score: 1

      That's a valid point, he didn't check his spam folder.

      Not true. Within the comments in the blog itself, the author of the article did point out that he checked his spam folders and did everything under his power to turn spam protection off on the accounts he used to test his thesis; he probably should have mentioned this in the main article, but with the word limitations imposed on his blog, he probably didn't have room, and that was a crucial point of data that unfortunately fell by the wayside. Also, the actual average was 70.4%, not 81%; 81% was simply the maximum number of messages he lost on any one of his twelve tests. I will agree with you regarding his lack of a 'control' group, and in hindsight, he, too, mentioned on his blog that he regrettably failed in that respect.

  14. Opened an account just to test this... by huckamania · · Score: 1

    I'll let you know, but it aint looking good for the study. Unless things start failing quick, I don't think this is going to stand up to scrutiny. The interface is a PoS and very slow.

    1. Re:Opened an account just to test this... by Anonymous Coward · · Score: 0

      Beautiful denial of service attack, though. Who needs a bot net when you've got so many Slashdotters eager to be the first on their block to conclusively prove MS is the blackest of all evils.

    2. Re:Opened an account just to test this... by fbartho · · Score: 1

      hotmail has at least 100x the number of users slashdot has, in fact I went and looked at the current numbers on wikipedia and its on the order of 260 million hotmail to just under a million accounts registered on slashdot (and that's without removing dead users on both sides)

      --
      Gravity Sucks
    3. Re:Opened an account just to test this... by huckamania · · Score: 1

      So far not a single dropped email and no missing attachments. The interface is gawd awful and laggy. I expect lag in an FPS, not web mail. Anywhile, I think this goes in either the user error, FUD or page view whore department, take your pick.

  15. And I think Yahoo does the same by Anonymous Coward · · Score: 0

    I had a long standing yahoo account and was loosing pretty much anything with attachements. I know that I was loosing mail woth attachements as they were going thru an email forwarder which I control. I have since moved mostly to gmail, and I no longer loose attachements.

    1. Re:And I think Yahoo does the same by wanderingknight · · Score: 1

      I've been using Yahoo mail for years, sending tons of stuff of wildly varying sizes, and have never lost a single attachment.

    2. Re:And I think Yahoo does the same by __aavevi421 · · Score: 1

      I mean mails with attachments sent to me, not by. Sorry

  16. Not only mail fraud and conspiracy by Anonymous Coward · · Score: 5, Funny

    Not only mail fraud and conspiracy - don't forget kidnapping (if the attachments were ever sentient) and probably murder (same)

    1. Re:Not only mail fraud and conspiracy by eneville · · Score: 0, Flamebait

      Not only mail fraud and conspiracy - don't forget kidnapping (if the attachments were ever sentient) and probably murder (same)
      ... none of this would happen if it was still running on Sun.
    2. Re:Not only mail fraud and conspiracy by Boogaroo · · Score: 1

      Yeah, but murder is hard to prove without a body.

    3. Re:Not only mail fraud and conspiracy by Harik · · Score: 1

      That'd be a great defense for Hans Reiser.

    4. Re:Not only mail fraud and conspiracy by Boogaroo · · Score: 1

      Eh, it was an attempt to be funny about email since email has a header and a "body."

  17. Gmail by tsa · · Score: 4, Interesting

    This 'research' has much more value if the way Hotmail handles attachments can be compared to Gmail. This is just MS bashing in my eyes now.

    --

    -- Cheers!

    1. Re:Gmail by priestx · · Score: 0, Offtopic

      That's a pretty low uid you got yourself there.

      --
      "To be is to do." -Socrates
      "To do is to be." -Jean-Paul Sartre
      "Do-be-do-be-do." -Frank Sinatra
    2. Re:Gmail by bstempi · · Score: 1

      This is just MS bashing in my eyes now.

      Sounds like an assault case to me!

  18. Junkmail by flyingfsck · · Score: 1

    Makes me wonder what kind of spam/virus attachments this guy sends.

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
    1. Re:Junkmail by Anonymous Coward · · Score: 1, Funny

      Slashdot articles in .rar files.

  19. No Reliability by Anonymous Coward · · Score: 0

    So... now anyone can post FUD on slashdot without any reliable sources or material and get a front page? Or was it just the microsoft bashing that granted it?

  20. Profit? by Z80xxc! · · Score: 3, Funny
    1. Send a bunch of emails with attachments and with titles like "V!agra", "OEM CHEEP Sotware", "Slashdot Daily FUD", etc.
    2. Never check spam box
    3. Write an article full of FUD
    4. Submit is to Slashdot
    5. ???
    6. Profit!!
  21. Re:Profit? (What I should have said) by Z80xxc! · · Score: 0

    Vista...
    Attempting to send an email. [Cancel] or [Allow]? (Click allow...) Too bad. Message deleted into oblivion.

    Oblig
    I, for one, welcome our new vanishing email overlords.

  22. Much as I dislike MS by Anonymous Coward · · Score: 0

    Treating email like snail mail will be a step back. Our (US) system of laws is so perverted by such false analogies that trying to hold MS liable for trimming the gross fat of attachments would be like inviting demons into your home. Best not to open that pandora's box thank you very much.

    If you really want that attachment then save it to a local file or, at worst, use another means of "sending" it (post it to your web page with big flashing lights -- technically that's just as secure as email).

  23. It's the Komie Koreuns by Anonymous Coward · · Score: 0


    The Komies are behind it,

    it Kuld be TRUE I saw it in the internet tbues

  24. This is *paid* Hotmail service by billstewart · · Score: 4, Informative
    If you RTFM, you'd see that this was paid Hotmail service, not just the free service. So they ought to be providing professional quality service, and apparently they're not.


    And as far as other ISPs charging you lots of money per month, that's not normally the case for *email* service. My DSL service does cost me about $50/month (but I've got static IP addresses), but my mail-forwarder is $15/year, my ISP where I've got a shell account and run procmail is $7/month, and my wife uses Fastmail as an email provider for $19/year (they've also got free mail and $15-onetime options.)

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  25. Maybe it really *is* a feature! by akkarin · · Score: 5, Insightful
    From the article:

    Each day, I would log onto Hotmail-1 and send/receive that day's twenty emails to Hotmail-2 Did he ever consider that the spam filters at Hotmail, or his ISP of choice, considered it suspicious that he sent 20 email, all within a few minutes of each other, all with attachments, all to the same account?
    --
    This sig left intentionally blank.
    1. Re:Maybe it really *is* a feature! by kindbud · · Score: 1

      Just what exactly is suspicious about that? I can imagine lots of scenarios unrelated to any spam or malware where emails with attachments are sent at regular intervals. Not everybody knows how to collaborate on electronic documents interactively, not everybody has access to software that can do that. So what do they do? They send drafts back and forth via email, because that's what they have and that's what they know how to use.

      --
      Edith Keeler Must Die
    2. Re:Maybe it really *is* a feature! by akkarin · · Score: 1

      They send drafts back and forth via email This is a barrage of 20 emails in one direction, then X minutes later, another 20 emails to another address, etc. I know that, if I saw that kind of activity, I would mark it as suspected spam. Plus: These were test messages. What was the kind of content in the emails? If it was trash, like TESTESTEST, then, DUH! Of course it got blocked.
      --
      This sig left intentionally blank.
  26. Outgoing mail got lost too by billstewart · · Score: 1
    No, he doesn't say if he checked the spam folders, but his outgoing mail from Hotmail to them got lost too. If he checked and didn't find them, that's interesting. If 81% ended up in spam buckets, then of course that's just probably-overactive spam filters.


    It's possible that it ended up in the spam folders on his other ISPs - certainly *I'd* expect email from Hotmail containing a random attachment to be spam :-)

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
    1. Re:Outgoing mail got lost too by Mr.+Roadkill · · Score: 1

      If 81% ended up in spam buckets, then of course that's just probably-overactive spam filters.
      So long as the bucket's in his mailbox, like a spam folder, that's okay as far as I'm concerned. I'd only be worried if messages were silently discarded by the ISP. Once it's accepted, NOTHING should ever be dropped... I'd be lynched if I tried something like that.


      The type (translates to "anything") and size (translates to "anything") of the attachments are mentioned in the vaguest terms, and nothing else is said about the messages. If all that was sent was a .jpg of under a couple of hundred kilobytes, for example, with no message body, from hotmail ffs, then it's no bloody wonder if it ended up in a spam folder at the receiving end. Same goes for that kind of crap message going into hotmail.

      Or maybe he was cutting and pasting message bodies from representative items in his inbox, like:

      Hello kind sir,
      You do not know me, but my name is Mrs Maryam Abacha...
  27. Best part by dr.+greenthumb · · Score: 1

    The whole article reeks of FUD, but at least I got myself a laugh out of it:

    > If emails were donuts, Hotmail would be HomerSimpsonMail

    Priceless :)

  28. oh come on by frovingslosh · · Score: 1
    1) e-mail isn't United States Mail, in the United states mail fraud only applies to U.S. mail. Even is you send a real item some other way (such as Fed Ex or private courier), it's not mail fraud unless you send it through the mail.

    2) Microsoft is above the law anyway.

    --
    I'm an American. I love this country and the freedoms that we used to have.
  29. hotmail? by jekori · · Score: 1

    I haven't used the system since: a) Microsft bought it b) Yahoo offered email service Really, who uses hotmail anymore?

    1. Re:hotmail? by Frankie70 · · Score: 1


      Really, who uses hotmail anymore?


      As per this report
      more people use Hotmail than Gmail.

  30. I have not observed that problem by Tsu+Dho+Nimh · · Score: 1

    I've been using hot mail for a long time (since 1998?) and have not observed this problem.

  31. Mail Fraud? by Anonymous Coward · · Score: 0

    Wouldn't wire fraud be more applicable

    1. Re:Mail Fraud? by ameyer17 · · Score: 1

      Wouldn't wire fraud be more applicable
      If...
      a) This is fraud
      and
      b) This is actually happening
      yes
      However, I suspect this isn't actually happening, and even if it is, it's probably shady and bad service but not fraud.
      DISCLOSURE: I am not a lawyer
    2. Re:Mail Fraud? by 10101001+10101001 · · Score: 1

      it's probably shady and bad service but not fraud.
      DISCLOSURE: I am not a lawyer

      What does one call it then? The guy says he's using *paid for* Hotmail accounts. The only legal out I can think of is that their TOS defines Hotmail as not "real mail" but "Hotmail(TM)" and that somewhere along the lines they don't have to guarantee the deliver of any messages, even if their SMTP server accepts emails. I think people put up with too much fraud in daily life, with too unwilling of a police force to punish perpetrators, and are too willing to excuse fraud as "shady and bad service" without getting in an uproar over the practice. This sounds simply like deception for gain.

      PS - IANAL, either.

      --
      Eurohacker European paranoia, gun rights, and h
  32. cowboyneal should be ashamed... by snotty · · Score: 3, Insightful

    Disclosure - I work for Microsoft... but come on... this is not even good enough to be a April Fools day joke...

  33. Especially since he was actually spamming himself. by Quadraginta · · Score: 2, Interesting

    Indeed. From TFA, it sounds like what he was sending back and forth was megabytes of meaningless garbage. Entirely possible that an aggressive spam filter would dump it. It should, if it's doing a good job.

    And, er, good luck on trying to convince millions of Joe 'n' Jane Sixpacks (who are not, typically, sending 1.9 Mb PowerPoint slides to each other) that a hyperaggressive spam filter is a bad thing.

    (I leave entirely aside the digg.com(TM) style teenage hysteria about mail fraud and conspiracy. Geez, the same guy who wants the gummint to intrusively monitor and regulate a private company's e-mail business probably shrieks like a little girl at the notion that the NSA might wiretap recent immigrants of Saudi extraction who make an unusual number of satellite phone calls to the lawless uplands of Pakistan. Talk about mental inconsistency -- it's a wonder some people's brains don't segfault twice a day.)

  34. Look at it like this. by jd · · Score: 1
    Microsoft has just allocated one billion US dollars on fixing problems with the XBox -- and still posted a sizable profit. So, one must ask: (a) how likely is it that they wouldn't pay a few hundred extra dollars for extra disk drives, and (b) how likely is it that they'd give a damn if anyone sued them anyway?

    My guess is that Microsoft will have bought the drives in bulk (it's cheaper and easier) and are very unlikely to be coming even remotely close to being in a position where Hotmail couldn't be allocated an extra gig or ten for every user on the system. That's not to say the space actually has been made available, or that it'd be efficiently used if they did, only that I cannot imagine Microsoft not being in a position to do whatever they wanted. They're stupid and naive in many ways, but under-resourced they are not.

    My other guess is that if they can afford to lose a billion dollars a quarter and still post a profit, I do not believe there are sufficient users on the Internet (never mind on Hotmail) to give them any significant cause for concern, so even if a lawsuit was attempted and succeeded (most unlikely), the most significance it'd have for them is that their turnover rate of chairs would go up. I'm surprised the EU court case is giving them so much grief. If a billion dollars is chump change, can't they just buy the EU and turn it into part of their corporate empire?

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  35. Nonsense by Proto23 · · Score: 1

    My company has send out free reports about How to Learn to Control your Emotiones with NLP and How to Understand your Personality with the Enneagram. These reports are around 1-2MB and we send them as PDF attachment to thousands of people many who use a hotmail account. There are problems with Hotmail, sure, but not because of dropped attachments. It never happens. Check it for yourself at http://usa.tiouw.com/ParticulierRapporten.php

  36. hmmm... by WeeBit · · Score: 2, Funny

    Quick! everyone test that theory. Best way to find out is to send attachments to Hotmail accounts. In the news... Hotmail was brought to it's knees after several hundred thousand users tested the service to see if their attachments would actually get through. Film at 11. /nutty humor

  37. What about this "It's bullcrap"? by spoco2 · · Score: 5, Insightful

    I mean, I have had a Hotmail account since... um... 1998 or 1997 or something, a very long time anyway, and NOTHING that I've sent to or from it with attachments has EVER gone 'missing' in the wild.

    Is it possible that this guy, who has questionable scientific methods, maybe created his emails (which he doesn't show us their contents so we can't check) in such a way that they looked liked SPAM? Attachments are awfully popular in spam, and if he was creating these random emails with random attachments then they probably looked a fair bit like spam to the Bayesian filters.

    If he had created REAL emails with, oh, I dunno, a PURPOSE, then they probably wouldn't have been filtered.

    It's just a guess... I have no proof, other than I've never, ever come across this 'phenomenon' of his, and he just doesn't even address Spam filters until late in the comments on his article, and even then he doesn't seem to 'get' how they work.

    I might just do some tests and see what happens... I'll report back with what I find.

    1. Re:What about this "It's bullcrap"? by spoco2 · · Score: 3, Informative

      Well, I've just sent an email with a excel attachment from one account to my hotmail... delivered
      Then I forwarded that to another isp account... delivered
      Then I created an email in hotmail with 2 jpegs and sent it to my first account... delivered
      Then I forwarded that back to hotmail... delivered

    2. Re:What about this "It's bullcrap"? by Anonymous Coward · · Score: 0

      Indeed. Maybe their spam filter take into great account, that his email addresses were created just recently... and the fact he sent dozens of emails a day, that the dozens of emails were sent to multiple times, to different addresses -without using CCs/BCCs or multiple To's-, and that he used five computers, from different connections, to access the same account, and that he accessed two accounts, each time.

      Clearly, his experiment does not reflect "normal use".

      However, there a still multiple problems with Hotmail:

      - The emails were unique (I mean, created for the experiment, not known spam), so Hotmail cannot have identified them specifically. It means that received emails should have appeared in the spam folder (well, if they didn't, because the guy does not seem to talk about it).

      - For sent emails, there must be a warning to the sender, if Hotmail blocks them. It is internal to Hotmail, so there is no problem with forged addresses and Internet traffic.

      - He used paid accounts, so some people might find it even worse (at least, no one can say that "he cannot/mustn't complain, because the service is free").

      AFAIK, some contacts of mine, using Hotmail, did not receive maybe two or three emails, in the past few years, on something like 60-80 emails... (but they might simply have been in the spam folder, and I didn't insist).

    3. Re:What about this "It's bullcrap"? by cheater512 · · Score: 4, Informative

      The title is inaccurate. The summary is good.

      Its saying that old attatchments are deleted.

    4. Re:What about this "It's bullcrap"? by wbean · · Score: 1

      I have frequently had email sent to Hotmail go missing; particularly if the Hotmail account is abroad (eg hotmail.fr). This happens both with and without attachments. It does seem to depend on the sending url. If I send the message from comcast.net, it gets through, if I send it from my own server/url it gets deleted. (And no, I'm not on any blacklists.)

    5. Re:What about this "It's bullcrap"? by sa1lnr · · Score: 1

      How large was the attachment?

      Have you tried with something a few megs in size?

    6. Re:What about this "It's bullcrap"? by uglyduckling · · Score: 1
      Is it possible that this guy, who has questionable scientific methods, maybe created his emails (which he doesn't show us their contents so we can't check) in such a way that they looked liked SPAM? Attachments are awfully popular in spam, and if he was creating these random emails with random attachments then they probably looked a fair bit like spam to the Bayesian filters.
      You may be right, but your point is irrelevant. Email should never be silently dropped except in the rare circumstances where a server is under a sustained DOS attack and dropping is the only choice. There should be proper bounce-messages and/or the mail should go into a spam folder for the recipient. If you check the article comments the original 'researcher' says he turned off all filtering and checked all his spam folders.


      The Hotmail account used were paid-for ones, not freebees. Customers have the right to expect all mail to be delivered unless they have specifically requested aggressive spam filtering.

    7. Re:What about this "It's bullcrap"? by uglyduckling · · Score: 1
      Indeed. Maybe their spam filter take into great account, that his email addresses were created just recently... and the fact he sent dozens of emails a day, that the dozens of emails were sent to multiple times, to different addresses -without using CCs/BCCs or multiple To's-, and that he used five computers, from different connections, to access the same account, and that he accessed two accounts, each time.

      That's one heck of a spamfilter with some very accurate stateful information. If Hotmail can really do that sort of analysis of their email traffic I'm surprised they're not telling the world about it.

    8. Re:What about this "It's bullcrap"? by Maxo-Texas · · Score: 1

      I also have had hotmail forever (it was my primary account until it got poisoned after I used priceline.com (Huge increase in spam- from 10 a day to hundreds a day).

      I've never lost an attachment. I have occasionally (not consistent) lost jpg's from incoming Yahoo mails.

      These days i use my hotmail for anything likely to generate spam or who I do not trust. And I have whitelisted it.

      The spam coming in is lower these days- I usually have 50 pieces a day vs the ridiculous peak back in 2003'ish.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    9. Re:What about this "It's bullcrap"? by EtoilePB · · Score: 1

      Anecdotal evidence does not make proof. I've been using the same hotmail account since 1999, and at least 50% of my attachments simply go wandering into the wild. (When someone wants to send me an attachment specifically, I try to convince them to use one of my other e-mail addresses.) That doesn't mean my anectodal observation is any more or less accurate than yours; it means that both of our observations fail to be representative.

    10. Re:What about this "It's bullcrap"? by spoco2 · · Score: 1

      Not very large, but the article didn't mention size, in fact he said he had attachments of some excel files etc with a bit of random stuff inside them... they usually aren't very big, so I don't think he was testing large sized things really.

  38. It balances out by SmlFreshwaterBuffalo · · Score: 2, Funny

    Therefore it really doesn't matter if every client has access to 2GB of storage since they don't deliver the attachments to fill that space up anyway. Don't worry. They more than make up for it with extra spam to fill the void.
  39. Is gmail any better? by nsundeepreddy · · Score: 1

    Try attaching a 1M file to a gmail send... Its quite slow. Often I have to try several times before a successful send. Further, I have never ever been able to send an attachment of size around 10M.

    They dont have any limit on the attachment size by policy. You can try to send any size... they just timeout.

    Who is liable?

    1. Re:Is gmail any better? by Carewolf · · Score: 1

      Yes, or they simply lose the email, or refuses to POP it. For me it has happened most with zip-files. GMail is really crappy when it comes to attachment, that alone means that I can't take it serious as an email-host.

    2. Re:Is gmail any better? by RedWizzard · · Score: 2, Informative

      Try attaching a 1M file to a gmail send... Its quite slow. Often I have to try several times before a successful send. Further, I have never ever been able to send an attachment of size around 10M. I just sent a message with a 15MB attachment. It was slow - took about 10 minutes to upload, which was about 3 times what I was expecting based on my ADSL connection upload speed, but it worked. Perhaps your connection is to blame for your issues?

      They dont have any limit on the attachment size by policy. You can try to send any size... they just timeout. Yes they do: 20MB.
  40. mail fraud? maybe wire fraud by OrangeTide · · Score: 1

    it's a stretch but it could be considered wire fraud, if we can think that microsoft saved money by doing this intentionally. but it's a really far stretch. maybe if you all paid for those hotmail accounts there might be something to the argument. The service agreement that all users agree to when they create an account is likely iron clad anyways.

    --
    “Common sense is not so common.” — Voltaire
  41. In the spirit of science... by DynaSoar · · Score: 1

    ... I propose that nobody replicate the stated methods and compare their results with those from the article. An empirical test with hard data would make it impossible for everyone to prove their point by stating they never noticed what they didn't objectively test for, as well as making everyone who thinks the author is an idiot look like an idiot. Any such test would almost certainly prove the author to be as wrong as a football bat, but no matter how easily done it might be, it's far easier and lots more fun to throw more FUD at assumed FUD.

    The pseudo-legal claims are, of course, symptomatic of recto-cranial inversion, but you can only argue with numbers if you have better numbers.

    --
    "I may be synthetic, but I'm not stupid." -- Bishop 341-B
  42. "Gone like Bill Gates' sex appeal..." by ArsenneLupin · · Score: 0

    He never had any. Ballmer, on the other hand.... hmmm, I like the smell of hot sexy monkey sweat!

  43. I want my 2 minutes back by xhydra · · Score: 0

    Once upon a time Slashdot used to deliver the best of tech news and VALID views.
    Nowadays we have to sift thru filthy garbage (like this post) to find an occasional gem.

    I think the reason \. has slackenned is coz most of us are hooked to \. they know we will keep coming back .

    --
    "Drawing closer to world domination, keystroke by keystroke."
  44. I haven't seen this behavior by MLease · · Score: 3, Interesting

    I have a Hotmail account I use as a backup for my real email. I send attachments all the time (usually around 70-80K, sometimes as much as 300K), and have not observed any losses. I'm not a M$ fan, but this article seems to be overstating the case, at best.

    -Mike

    --
    I'm sorry; I don't know what I was thinking!
  45. fury by Anonymous Coward · · Score: 0

    he is a furry though.. http://hubpages.com/u/42895_177.jpg

    might have something to do with it

  46. maybe it has a good explanation by someone1234 · · Score: 1

    They simply remove spam/virus attachments. If you say, they removed more than that, then probably their anti-virus program is over eager. Just because it is M$ it is not necessarily evil.

    --
    Patents Drive Free Software as Hurricanes Drive Construction Industry
  47. EULA by vainov · · Score: 1

    If I'm not mistaken the HotMail EULA states that every piece of data that is sent through HotMail becomes "(c) Copyright Microsoft Corp".
    So the data that they are deleting is their own. They can do whatever they want with their own data. Right?
    (The above condition is the reason why I don't use HotMail, by the way. I don't send mails to people with HotMail accounts either. How much copyrighted information, PM's, manuals have you donated to Microsoft this way? Ever sent any of your company's memos to a HotMail account? Does your boss know that you gave away their copyright?)

    1. Re:EULA by swfranklin · · Score: 1

      >>If I'm not mistaken...

      But, of course, you are.

      TOS: http://tou.live.com/en-us/default.aspx

    2. Re:EULA by vainov · · Score: 1

      And You, my respected fellow man, obviously have not read the following part of the license:
        http://www.microsoft.com/info/cpyright.mspx#E3D

      (see "MATERIALS PROVIDED TO MICROSOFT OR POSTED AT ANY MICROSOFT WEB SITE")

      So live in blessed ignorance, and keep posting your valuable data to HotMail!

    3. Re:EULA by Anonymous Coward · · Score: 0

      It doesn't matter what the EULA says. You can't give away or even share somebody else's copyright with MS; there is no legal basis for this. This could only (possibly) apply to items where *you* are legally the copyright holder.

    4. Re:EULA by vainov · · Score: 1

      In such case, since You have entered into an agreement with Microsoft, you can not post anything to Hotmail unless you are the copyright hoder.

      Indeed, the Terms and Conditions specifically state:
      "By Posting a Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in these Terms of Use including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions."

      So be ware that by posting ANYTHING to HotMail you are exposing yourself to the wrath of MS and/or the actual holder of the rights!

    5. Re:EULA by BitHive · · Score: 1

      That is pretty standard boilerplate. Hardly reason to "be ware"

    6. Re:EULA by Macthorpe · · Score: 1

      MATERIALS PROVIDED TO MICROSOFT OR POSTED AT ANY MICROSOFT WEB SITE.
      Microsoft does not claim ownership of the materials you provide to Microsoft (including feedback and suggestions) or post, upload, input or submit to any Services or its associated services for review by the general public, or by the members of any public or private community, (each a "Submission" and collectively "Submissions"). Was it the 'does not' that threw you off, there?
      --
      "It does not do to leave a live dragon out of your calculations, if you live near him." - Tolkien
    7. Re:EULA by Anonymous Coward · · Score: 0

      So be ware that by posting ANYTHING to HotMail you are exposing yourself to the wrath of MS and/or the actual holder of the rights!

      Bollocks.
        There's no way sending an email from another provider **TO** Hotmail can make a contract between the owner of the copyrighted material and Microsoft.
        When you send an email **TO** Hotmail, there's no EULA that pops up for you to agree to, so there's nothing binding you to Microsofts terms.

        Sending **FROM** Hotmail is a different kettle of fish, as you agreed to their EULA/TOS when you created an account.
        But that still doesn't give them an automatic share of copyright on everything you send, since you might not be the copyright holder of the material ( One example, you could have permission from the copyright owner to send their work to someone else, but that does not mean the
        owner has given you a right that's transferrable to another party..ie Microsoft)

    8. Re:EULA by vainov · · Score: 1

      Boilerplate, eh!?

      Well, compare the MS version to Gmail's:
      "Your Intellectual Property Rights. Google does not claim any ownership in any of the content, including any text, data, information, images, photographs, music, sound, video, or other material, that you upload, transmit or store in your Gmail account. We will not use any of your content for any purpose except to provide you with the Service."

      Which one are you more comfortable with?

      Yeah! Thoght so!

      And now to the real issue: Why would MS compose Terms and Conditions that are so fundamentally different from what one would expect?

      "Boilerplate"!

    9. Re:EULA by Kalriath · · Score: 1

      Here's the first clue: that's not the Terms of Use that you receive if you actually click the Terms link ON Hotmail!

      As such, because that's not linked from Hotmail, it does not apply to Hotmail. Here is the Terms that apply to Hotmail.

      --
      For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
  48. Is gmail any better? Yes it is! by Neuticle · · Score: 1

    That's funny, I've never had a problem with Gmail attachments. In fact I once sent an attachment of a 10Mb zip file (pictures). This may not seem special, but:

    It was from an internet cafe in the middle of nowhere East Africa, on a computer running a shady copy of 98 loaded with crap-ware, and it froze up mid way through.

    I didn't have the time to reboot and start over, so I just stared at a frozen screen for 10 odd minutes and then tried to get it to send. It worked. Outside of Africa, I've never had a problem with speed either.

    Plus the fact that there is a program out there that lets you mount your gmail account as a network drive, by storing and sending the data as attachments.* Somehow I don't think that would work if they sent very many attachments to /dev/null.

    *I played around with it when gmail first came out, haven't heard anything about it since. Anybody know what I'm talking about?

    --
    "Cheeze it!" - Bender
    1. Re:Is gmail any better? Yes it is! by absoluteflatness · · Score: 1

      Probably this FUSE filesystem is what you were talking about. I've heard about it but never used it.

      Also, there's apparently a Firefox extension that works similarly, for all those non-linux users.

  49. Messenger + Spam by catxk · · Score: 1

    Judging from the comments, this story does seem to be bull, but then again, it reminds me of two things. First, how Microsoft has had the unseen audacity to actually censor transfers of mp3-files etc. over MSN/Windows Live Messenger (censor as in allowing the file to be transfered just to delete it and popup a warning about harmful files as you click "open file..."). Second, the lovely spam filter which is about as accurate as a drunk butcher with a blunt cleaver during spring break.

    --
    Don't be crazy anymore!
  50. Weak methodology by simong · · Score: 1

    If you look about two thirds down the comments, the author describes his methodology, and the word 'random' appears a little too often. At the moment about 80% of the spam that I receive in my spamtrap account has an attachment and consists of random strings of text. While I have seen that Hotmail is far too ready to dump legitimate mail into the Junk folder and let junk through, I don't believe that it does so at the level by which the author describes.

    In addition, why use Hotmail? There are better free services and have been for some time. For reliability of delivery, I would never trust a free service. In fact I was stunned to read about the person in the replies who uses Hotmail to save backups! The rule is caveat emptor. If your mail is being eaten by your provider, then take it somewhere where it won't be.

  51. Scientific Method by BillGatesLoveChild · · Score: 4, Insightful

    Easily solved: Someone repeat their experiment and see if what they claim checks out.

  52. Not News by ajs318 · · Score: 1

    Does anybody care? E-mail is a heap of toss anyway. For every one legitimate e-mail, I get about ten assorted others peddling dodgy shares, "men's health" products, replica watches and counterfeit software. And I have paid for a domain name and MX record, and own the machine to which it points.

    Hotmail is an even bigger heap of toss than ordinary e-mail. Providing an e-mail address costs someone money (for the domain registration, and the maintenance of the server -- to say nothing of mains and net). With Hotmail, you don't pay anything for it, therefore you're being sold to advertisers as a potential viewer. Once you cease to be a person and become a product, you can expect your owners to treat you with slightly less care than the average National Express driver lavishes on a passenger's suitcase.

    --
    Je fume. Tu fumes. Nous fûmes!
  53. The ignorance of 'market cap = AIDS aid' intro by Anonymous Coward · · Score: 0

    From the article,

    "Microsoft's market capitalization is approximately $300 billion dollars. Let's put that into a bit of perspective. That's enough money to feed and provide medical care for every single AIDS orphan in Africa for 227 years"

    No, it's not. It's a kind of indirect lie - because it implies that the money of Microsoft's market cap is the same kind of and could be used for providing such aid.

    The market caps of companies represent the value free investors place on their entire future earnings stream and/or book assets. In Microsoft's case, the former is seen as quite large. What contributes to a high market cap is everything that could be seen as providing value 10+ years into the future - including e.g. how smart your employees are. You could probably trace a relationship that said e.g. every employee you take on equals ~£5m more market cap, very simplified.

    Now, if you tried to _spend Microsoft's market cap_ for something, several things would happen. Firstly, any investor who held Microsoft stock would value it at a lot less, because of all the risks of regulation and nationalisation - hence, overnight, it would/could drop 70% in value. Secondly, if you 'sell the company' into pieces, every employee that left would wipe off e.g. $10m - far more than the value of their yearly salary in any case. Were you selling off or significantly changing the status of Microsoft all corporate customers would likely have the right to renegotiate and may pull out, and hence contracts cannot be valued at current levels either. The proper value to use would be the book value plus the value of IP that could be sold off/transferred minus the monumental costs associated with liquidation.

    Market cap is a bit like US GDP - the more of it you want to spend on development aid, the less it suddenly becomes.

  54. Re:EULA: Reply to myself by vainov · · Score: 1

    So after some further investigation I have concluded that:
    1) You don't actually seem to give up your own copyright to whatever you post; you only accept to share the copyright with Microsoft. I.e. You grant them every right that the copyright law gives you (as being the original copyright holder). So whatever you posted on HotMail now should be re-labelled "(c) Me and Microsoft".
    2) In addition, if the posting contains any graphics, pictures, art or similar, You also grant a royalty-free but revocable license to the general public.

    I firmly belive that anything posted to HotMail becomes "(c) Me and Microsoft". However, I do not understand why the second part (regading images) would benefit MS, or why they seem to think that such a clause is nescesary.
    Can anyone enlighten me on this?

  55. Similar Behaviour Witnessed by Afty0r · · Score: 5, Informative

    I run an email server and a list with about 60 members which has regular daily discussions about a card game... my hotmail members do not receive about 10% of emails sent to the list - I've tested and verified this by adding a new Hotmail account of my own to the list.

    There are no patterns - size/sender/attachment etc. The mails do NOT appear in the spam folder, and I can watch the SMTP logs in real time as the email is accepted by Hotmail, only to have it never arrive. I simply recommend that people do not use Hotmail and instead use another free email service like GMail.

    1. Re:Similar Behaviour Witnessed by archen · · Score: 1

      This is getting more and more prevalent around the Internet and it's actually getting sort of frustrating to mail admins such as myself. It's not just Hotmail but a lot of mail servers now days. It's annoying because you never get any bounced mail or error receipts, it just goes into a black hole. I understand why nothing is returned since there are so many botnets spamming everyone but just trying to debug simple email has gotten very time consuming. If your server isn't going to deliver the mail then throw an error message during the connection. Is that so hard?

    2. Re:Similar Behaviour Witnessed by hsqueak · · Score: 1

      I had friends who used hotmail and had the same problem - some emails just didn't reach them. They didn't appear in the junk folder, didn't bounce... just never arrived. A few years later there are students still not receiving emails, despite being correctly addressed, because they're using a hotmail account. It appears that hotmail randomly deletes some incoming mail, but never if it's from another hotmail user. The worst part is that there's no way of knowing unless someone says, "Why didn't you reply to my last email?" or words to that effect. Disclaimer: I have made no official test. This is purely anecdotal evidence from people whinging about emails sometimes not getting through.

    3. Re:Similar Behaviour Witnessed by Anonymous Coward · · Score: 0

      I sent an important school assignment to my team members (3 hotmail users), and Hotmail accepted it... right into a black hole. The logs on my server said it made it, but it wasn't in their spam folders or anywhere else. My team members proceeded to dump all over me for not getting the assignment done, holding up the project. I sent the attachment again, and it *still* didn't get to them. Things are getting rather acrimonious at this point, and I finally was able to get the file to them by putting it on my wiki and emailing a link.

      All I can think of is that my powerpoint file was created with openoffice, and microsoft hates openoffice attachments.

    4. Re:Similar Behaviour Witnessed by orkysoft · · Score: 2, Funny

      It appears that hotmail randomly deletes some incoming mail, but never if it's from another hotmail user.

      That's to encourage people to migrate to Hotmail. It's a well-known Microsoft marketing strategy. Things just don't work right if you mix Microsoft software with other software.

      --

      I suffer from attention surplus disorder.
    5. Re:Similar Behaviour Witnessed by Todd+Knarr · · Score: 1

      Actually I think it is. The problem is that the sending MTA isn't talking to the receiving MTA. It's talking to a front-end server, which sends the mail to a spam-filtering service, which sends the mail to the actual mailserver that'll put it in the user's mailbox. At every step mail is queued so the front-end server's the only one that ever has a connection to the sender, but it's the filtering and delivery servers that'll generate the errors if errors there be. So it's either report errors by bouncing to an envelope or header address, or drop the mail into the bit-bucket without any error report. I can understand admins not wanting to report an error, I just this morning had to delete 250 bogus bounce messages from mailservers who believed a spammer when he forged my address as the From address in his spam run.

    6. Re:Similar Behaviour Witnessed by QuietObserver · · Score: 1

      I posted a similar experience on this issue on the blog; I was a tech support representative for an ISP and I received numerous calls from customers who received empty emails from the ISP in their hotmail or msn mail accounts that should have been billing invoices; the invoices had a graphic element to them, but the message wasn't sent in the form of an attachment, just HTML (and the only real graphic elements were background color and the company logo, which I've never seen sent a pure attachments), and I cannot recall ever hearing about this problem from customers using another email provider. As I pointed out on the blog, this isn't quite the same thing, but I do feel my experience, indirect as it may have been, supports the point the article was trying to make. Just some food for thought.

    7. Re:Similar Behaviour Witnessed by QuietObserver · · Score: 1

      Not to burst your bubble too much, though you do make a fairly valid point, the article does point out that many of the messages he sent internally failed to arrive; the internal average turns out to be 76%. I find that a curious failure, particularly considering that the messages in question were sent in-house, and should not have even left the hotmail network, except to reach the computer(s) in question from the destination inboxes (the article makes it clear that the messages were generated via webmail, so the only other outside communication should have been from the computer generating the message to the web interface). I made a comment regarding this observation on the blog, which includes an observation that it seems to me that any in-house message leaving the internal network indicates a serious problem with the email server; I have little or no experience with the actual operation of email servers, but I am a technician, so I do know that data transmitted from one part of a computer to another never leaves the computer, which is why I base my theory on the premise that in-house messages should never leave the in-house network.

  56. 8 years and counting by RockedMan40 · · Score: 1

    Have had emails (with attachments) stored in hotmail, some for about 8 years now. Resumes, pdf files, serial numbers, etc etc. So a pretty good variety of attachment types. All still there...just waiting for that dire emergency where I will say "gee, glad I had those online somewhere" Now, should they delete them - fine - I have backups. That I actually check. With more than one for the really important stuff. Which begs the question - **WHY** would you store really important stuff on hotmail anyway, that you might need long term ? tsk tsk tsk. Relying solely on one point of storage for important data, especially when you have zero control on what happens to it. BTDT, TESTED backups are your friend.

    1. Re:8 years and counting by Anonymous Coward · · Score: 0

      This being /. I've not RTFA, but I would assume that the problem is not so much the storing of attachments but the receiving of them.

  57. Never delivered by Anonymous Coward · · Score: 0

    I stopped using hotmail about 3 years ago for this reason, very few attachments were delivered, out of 10 I would say 2 got delivered and it was not even close to the limit, the last time I used the service I was trying to send 10 pictures to a client and I tried different ways to get them delivered, compressing them into one archive, splitting etc... I also tried sending the files to a different account and no attachments were delivered.

  58. Spammer using Social Engineering Techniques? by rebill · · Score: 1

    Spammer thinks: Gee, I know how to get Hotmail to let through more of my spam ... I'll get the Slashdot crowd to raise a firestorm about attachments that aren't delivered!

    Rest of us think: Man, they only get 81% of the junk? How can we help them improve the kill ratio?

    Although I am occasionally amused by the random babble e-mails that the spammers send, the collective weight of the UCE would give me reason to vote for just about any Death-penalty-for-spamming law that ever pops up on the ballot.

    Draco the Lawgiver would be proud.

    --

    Chivalry is not dead, it's just frequently misspelt. - M. Langley

  59. of course people care .. by rs232 · · Score: 1

    Of course anyone cares. People rely on Hotmail unfortunatly, journalists, business people. That fact that Hotmail silently drops these emails is a totally unaceptable.

    Re:Not News

    --
    davecb5620@gmail.com
    1. Re:of course people care .. by ajs318 · · Score: 1

      People who need e-mail can always set up their own little closed networks (or pay someone else to set up closed networks for them), where only the people from whom they have chosen in advance to receive messages can contact them. And all this can be done in such a way as it can be read and responded to through a simple web browser.

      --
      Je fume. Tu fumes. Nous fûmes!
  60. Ok Microsofties .. by rs232 · · Score: 0, Flamebait

    Ok Microsofties, you can all stop posting now. You are sucessfull in packing the thread with off topic drivel.

    --
    davecb5620@gmail.com
    1. Re:Ok Microsofties .. by Macthorpe · · Score: 1

      This is the most rational and ontopic comment yet.

      I am, of course, lying.

      --
      "It does not do to leave a live dragon out of your calculations, if you live near him." - Tolkien
  61. happened to me by Anonymous Coward · · Score: 0

    they permanently banned my work email for this because we have to send small flash files to each other for the machines i work on. i was at a site and couldn't download a file on my pocket pc. i thought my phone was messed up. several hours later i gave up and went home and there i see a the message along with another telling me that the domain has been permanently banned. i'm really pissed and i hope someone sues the hell out of them.

  62. Lameness filter encountered. Post aborted! by johnarama · · Score: 1

    all I know is, my Hotmail account gets tons of spam while my Yahoo account only gets about 1 a day in the main inbox... _ edit: Hotmail = spam (now is this post long enough?!)

    1. Re:Lameness filter encountered. Post aborted! by Kris_B_04 · · Score: 1

      I've had my hotmail account for ... well, many years. (over 10 years...)
      Now I have it set to friends/family...
      (I keep a separate email account for stuff I sign up for.. I call it my spam account.. ;)
      Anyway, I get only 1-2 spams on my hotmail account a week.

      I guess it just depends on what your primary email account is, who you share it with and where you have it listed online....

      Kris

      --
      Remember when Windows were washed, mice were trapped and UNIX guarded the harem?
    2. Re:Lameness filter encountered. Post aborted! by johnarama · · Score: 1

      how can you get spam in your hotmail account if it's set to only accept names that are in your address book?

    3. Re:Lameness filter encountered. Post aborted! by Kris_B_04 · · Score: 1

      It goes directly into my Junk Email folder. That way I can check to see if someone who is not yet on my list is trying to contact me. (Old school friends and such. I did use the email account for my 20th high school reunion contact information).

      --
      Remember when Windows were washed, mice were trapped and UNIX guarded the harem?
  63. I'm not sure that's the reason by way2trivial · · Score: 1

    for the PDF's.. you can (well windows can) scan the interior of PDF's very well..

    at my office, to go paperless, we scan all receipts into pdfs with a very good scanner.

    when looking for a certain piece of paper, utility bill, invoice, receipt, govt filing.. we drill down to the last reasonable folder (sometimes we search the entire year's worth of stuff) and ask windows to look for key phrases in the file... and it does a great job..

    I can type in a specific dollar amount (one occasionn that worked perfectly) and get back a copy of a delivery slip, the invoice, and the bankstatement all based on typing in the dollar amount......

    --
    every day http://en.wikipedia.org/wiki/Special:Random
    1. Re:I'm not sure that's the reason by MrNiceguy_KS · · Score: 1

      You're talking about reading text within the PDF. Most PDF spam has the actual message as an image rather than text.

      --
      Redundancy is good And also good.
    2. Re:I'm not sure that's the reason by drinkypoo · · Score: 1

      for the PDF's.. you can (well windows can) scan the interior of PDF's very well..

      PDFs don't necessarily contain any text. I have a number of PDFs (including some I have produced) where every page is a single image. Nice try, though.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  64. If you don't like it... by thatskinnyguy · · Score: 1

    If you don't like the free service from Hotmail, go somewhere else! It's what everyone is allowed to do in a free market. I ditched Hotmail for Gmail a long time ago.

    --
    The game.
  65. mailfraud? by nurb432 · · Score: 1

    I didn't know email was overseen by the US Postal service.

    Might be another form of fraud involved here if its true, ( which will be hard to stick on them for a *FREE* service.. ) but i really don't think you can call it *mail* fraud.

    --
    ---- Booth was a patriot ----
  66. Really? by encoderer · · Score: 0, Offtopic

    Because _I THOUGHT_ the joke was regarding the fact that it's a FREE SERVICE and a check for a FULL REFUND would literally not be worth the paper it's written on.

    1. Re:Really? by Mister+Whirly · · Score: 2, Funny

      They deleted my attachments, so I sued them and won. I just got my settlement voucher for 50% off the price of IE 7. Thanks Microsoft!!

      --
      "But this one goes to 11!"
  67. Old days by Kris_B_04 · · Score: 2, Interesting

    The only problem I have ever really had with Hotmail is that back in the late 90's I spent 6 weeks in a hospital. Of course, I didn't know at the time that I was going IN to the hospital, so I couldn't really let people know I wouldn't be online.

    Instead of deleting the NEW emails or bouncing them, Hotmail deleted my old / saved emails. (Even those in separately saved folders.)

    Yeah. I lost a lot of important emails during that time and I was never able to get them back. I was quite upset. (I still am when I think about it... grrr..)

    Other than that, I've never really had a problem with my Hotmail account.

    When they offered more space for a yearly fee, though, I did pay for that, so maybe it's only free accounts which have the problems?

    Kris

    --
    Remember when Windows were washed, mice were trapped and UNIX guarded the harem?
  68. Well, by rdforsyth · · Score: 0

    Canadians will shrug it off, saying they don't have the time to bother, and Americans will sue, stating emotional distress (or something). Europeans will continue to use any other email host, and us nerds will carry on hosting our own email servers, continuing to laugh at people using Microshaft products.

    --
    Ryan
  69. No other choices by jvschwarz · · Score: 1

    Since Hotmail is the only web based mail out there, it's not like you can switch to another vendor.

    Oh wait, I guess there are thousands of other vendors you could choose from.

    For the record, I had a Hotmail account for about a year until I switched to gMail. I don't plan on going back.

    --
    ... if that's your best, your best won't do... - Twisted Sister
  70. Microsoft delivers crapware... by adrianbaugh · · Score: 1

    Microsoft delivers crapware and now its email service is crap too. News at 11!

    --
    "'I pass the test,' she said. 'I will diminish, and go into the West, and remain Galadriel.'"
    - JRR Tolkien.
  71. Email Portability by aywwts4 · · Score: 1

    Thats exactly the problem! We are tied into one provider just because we want to keep our current email address, I should be able to change providers for aywwts@yahoo.com to gmail, and I want to do this as I ride my motorcycle.

    Someone get ted stevens on the phone, the lord of internets should figure this out.

    --
    Web Developers: Celebrate to our roots! Animated Gifs and Tiled Backgrounds, dont let our history die!
  72. OT: Sig by 3vi1 · · Score: 1

    >> There are 11 types of people in the world, those who know binaries and those who don't.

    Guess which category you fall into.

  73. Worse, I get only about 10% of any legit email by Culture20 · · Score: 0

    I set up a hotmail account recently, and sent a few test messages to it. Only 1 out of 10 got through. The others didn't go into my spam-filter, they just didn't get through. I complained, never got an answer. It really makes me want to buy their upgraded service. NOT! (Sorry for the 1990's phraseology, it seemed appropriate)

  74. Re:OT: Sig by DrSkwid · · Score: 1

    You'll be appaled to learn that you are the latest in a long line of know-it-alls at the end of their know-all streak.

    I'll give you the chance to show how clever you are by leaving the reveal as an exercise for the non-reader.

    --
    There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
  75. dubious usage by Jerry+Rivers · · Score: 1

    I no longer know a single person who uses Hotmail for their personal email account (not there aren't a few left who do, but I don't know them). In fact I'm pretty sure that Hotmail's raison d'etre is spam. It is the home of spammers. So I really don't care what MS does with it because it is to me a worthless service anyway.

    --
    The pursuit of absolute tolerance leads to the most rigorous and ludicrous intolerance. - REX MURPHY
  76. Mass Defection Time by Nom+du+Keyboard · · Score: 1

    Is it time to stage a mass defection to gMail yet?

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  77. Can anyone answer this first, please? by gbalaji · · Score: 0

    Why do we have to type in average.joe@hotmail.com to login when we are already at the hotmail url? What if there are msn users too? Can't the jackasses who coded this, take care of this trivial but annoying discomfort to the users? I use my hotmail id ONLY to login to sites that require a .net id.

  78. experiment by Nicholas+Burns · · Score: 1

    I am already planning an experiment to refute this really bad report. Please visit my blog and catch up on it as I begin the experiment next Monday.

  79. Fix It Quick by Nom+du+Keyboard · · Score: 1

    This whole thing looks so easy to test that MS better fix it quick, before a few hundred supporting tests really blow the lid off of this.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  80. Attachments by Anonymous Coward · · Score: 0

    I have sent attachments to myself from another non-Hotmail account to my Hotmail account and vice versa many times and have never noticed this. Perhaps the messages get caught in the spam filter?

  81. To Author: by Anonymous Coward · · Score: 0

    Just an observation: In all of your articles, it seems like you could be either:

    a) leaving out obvious things, seemingly in an attempt to get people to bash you for leaving them out of the article or assume that since you didn't mention it, you didn't do it (which is the reason most people don't mention things in articles like this). If this is the case, it seems to be for the sole purpose of making snarky "Of course I was duley dilligent in that respect, idiot" type remarks to/about people who point these things out.

    b) not being duley dilligent and lying about it.

    But since I don't actually know, I'm not going to accuse you of doing either, because accusing people of things without having significant evidence is stupid. It would be even stupider, if I did know that one of those things was the case, I wrote a big angry article about it leaving out a whole bunch of factors, interlacing fact with gut-feeling opinion, and drawing a whole bunch of pseudo-conclusions based on a string of 2 or 3 what-ifs for which no attempt was made to verify.

    The reason why most people are angry isn't because they disagree with the pie charts, it's because you don't have your shit straight when you're trying to present what you've found. It's very remniscent of getting into an argument over roll playing game rules with a lazy nerd who's very smart, but too lazy to pick up the rule book to cite what he's talking about.

    And I'm assuming here that you're not just trying to make people angry, even though you seem to be proud of it when you do. *If you are, please consider* the fact that writing a well thought out, completely air-tight article would probably make you much more proud than getting people to scream at you through the holes in the 'controversy stirring' articles. It really seems that you start out your research to prove your point rather than to find the answer. If this is the case, it's extremely poor form. Ask yourself this: Would you have taken the time to let people know that hotmail was very reliable for sending/recieving attatchments if the data had indicated that no attatchments, or very few attatchments had been dropped? If the answer is no, you might want to consider shutting up and leaving things like this to the grownups. If so, then you've got some stylistic changes to make if you're really looking to make a difference.

    If you're looking to change people's minds, or make people think, you've done a great job. If you're looking to change people's minds, or make people think about the content of your research, you've done a terrible job. Unfortunately all you're doing is changing people's opinions of you, and getting them to think that you're a complete jackass, and that may very well not even be the case.

  82. Since nobody here read TFA by Master+of+Transhuman · · Score: 1

    most of the comments were already dealt with on the blog site in response to comments there.

    Bottom line: the test was valid, if limited in geographical scope and number of network paths solely because the guy isn't capable of doing more.

    Also, while he suspects Microsoft is doing this to save money, he cannot of course prove that it isn't simple stupidity with spam filters or whatever on the part of the traditionally moronic Microsoft staff.

    Still, with Microsoft, stupidity tends to equate with Bill Gates desire to make money by cutting corners to his customers. So the guy may be right about the motivation and the methods being used.

    The bottom line: Hotmail sucks. Like most Microsoft products.

    I'm so surprised.

    Like one couldn't tell by the simple fact that you can't get your email OUT of Hotmail when you want to switch to another method. I had a client who wanted me to do that. We managed to get Thunderbird to download new email from Hotmail, but getting the old stuff out via Outlook Express or Outlook was nearly impossible. (To be fair to Microsoft - barely, part of that was the screwed up Outlook installation he had.)

    --
    Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
    1. Re:Since nobody here read TFA by graphicsguy · · Score: 1

      I had a client who wanted me to do that. We managed to get Thunderbird to download new email from Hotmail, but getting the old stuff out via Outlook Express or Outlook was nearly impossible.

      Did you try FreePops?

    2. Re:Since nobody here read TFA by FractalZone · · Score: 1

      The bottom line: Hotmail sucks. Like most Microsoft products. Like most Microsoft products, especially Windows, Hotmail appears to be broken -- arguably intentionally. Gmail works!

      --
      "You're young, you're drunk, you're in bed, you have knives; shit happens." -- Angelina Jolie
    3. Re:Since nobody here read TFA by Kalriath · · Score: 1

      Gmail works, and uses your email as a wonderful source of personal demographic information to better target ads at you (and improve the lot of marketers everywhere)! Oh, yes. Please sell all my details, Google!

      I'll pass on Gmail. I got an account there, but I don't use it because to be honest I don't trust Google. They've amply demonstrated that they are LESS trustworthy than AOL. And that's saying something.

      --
      For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
    4. Re:Since nobody here read TFA by FractalZone · · Score: 1

      They've amply demonstrated that they are LESS trustworthy than AOL.

      AOHell? Is that for blue haired little old ladies who follow the "collect em' all!" theory of computer virus acquisition?

      Seriously, AOL has no redeeming features. Just the AOL installation disk should suffice as a warning, laden with all the crapware that it is. With Google, you need not install anything. I don't use Google Toolbar or any such nonsense. I am free to encrypt my mail so Google doesn't have a clue as to what I'm communicating. Gmail is *ALWAYS* available, anywhere I happen to find 'Net connectivity. When is the last time you saw this kind of bad news regarding Gmail?: http://news.com.com/2100-1023-242034.html>

      I do a fair amount of comptuer consulting and one of the things I always do when a client gets a new computer is clean out the crapware -- AOL's crap is among the first to go! The best thing we could do with AOL is give the entire company to Al Queda. If Osama Bin Laden we're foolish enough to use it, he'd have no security and no working computers!

      --
      "You're young, you're drunk, you're in bed, you have knives; shit happens." -- Angelina Jolie
    5. Re:Since nobody here read TFA by Master+of+Transhuman · · Score: 1

      If I remember correctly, I did look at the use of proxy POP utilities, but as I recall there was some issue that made it not feasible. And in any event, it wouldn't have helped in getting his Contacts out of Outlook, which is the second issue he had.

      Also, the client was pinching pennies on me, so I couldn't go as far as to just write a VBA program to extract the stuff. There were a couple options I might have used but I didn't have the time. especially since there was no guarantee they would work.

      We tried several commercial programs that promised to extract emails and contacts, but they weren't effective. Either the stuff wouldn't come out of Outlook and Outlook Express or come out properly and completely, or once out, it wouldn't import properly into Thunderbird for some unknown reason.

      The Contacts in particular were a disaster. Thunderbird's contacts import method is utterly braindead. Trying to line up the fields between the two sides in the interface was nearly impossible. I don't know who thought up that interface, but they're complete idiots.

      I'm contemplating taking the available Perl packages and trying to write a utility that does it right. Thunderbird really needs that capability to attract more users from Outlook.

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
  83. Try another format by an.echte.trilingue · · Score: 1

    Yeah, but I bet if you send an .odt or .ogg file it will get "lost"... :)

    Have a good one,
    -mat

    --
    weirdest thing I ever saw: scientology advertising on slashdot.
  84. Nothing new by __aavevi421 · · Score: 1

    yahoo has been automatically sending all my emails with attachments to my Trash folder for about 2 years now. It's also decided that ALL my email from my sister is Trash - even though I have set 2 seperate filters to put it in a seperate folder. nb. I have emailed webmaster@yahoo.com half a dozen times complaining about these issues and haven't even had a reply!!

    1. Re:Nothing new by FractalZone · · Score: 1

      "yahoo has been automatically sending all my emails with attachments to my Trash folder for about 2 years now."

      If you actually use Yahoo email for anything of importance, your posts belong in the Trash. Silly person!

      --
      "You're young, you're drunk, you're in bed, you have knives; shit happens." -- Angelina Jolie
  85. Reporting message rejections to user by billstewart · · Score: 1
    I don't know how good Hotmail is about reporting message rejections to the sender - though I also don't know how good his other ISPs are about it. Unfortunately some mail senders don't seem to be that good at telling the user, and many spam-blockers have the policy of accepting messages that pass the initial filters and not sending bouncegrams if they later decide something's spam.


    I don't mind if the anti-spam system lies to the sender (e.g. "username unknown" instead of "die, spammer, die"), though I generally prefer true responses ("553 your system is RBL'd at http://etc/"). There's an argument that says that most of the mail you're rejecting is spam, so it's better to leave the spammers ignorant about how you recognized them as opposed to telling legitimate senders what kind of false positive they got hit by. IMHO that's mostly wrong-headed - most of the spammers aren't going to respond to your error message except by giving up on that delivery, and often they won't even bother removing the "bad" addresses from their target lists (though some of them make money selling that kind of detail to other spammers.) But there is some small fraction of spammers and spamware sellers who will use that information to push the arms race.


    Friends of mine have an international human-rights organization that really *does* get legitimate email from some people in Nigeria who are probably using cybercafes....

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  86. George Bush, anyone?? by drakonandor · · Score: 1

    Perhaps this is what happened to the info on weapons of mass destruction in Iraq.

  87. All ISPs opt to dump some of your email by Old.UNIX.Nut · · Score: 1
    I've set up and administerred email severs for ISPs since the Internet was converted from a GOV operation to a commercial entity in 1994.

    All email server administrators have to make choices about how much to filter users email for SPAM and how to handle Virus/Worm/etc infected messages.

    Some companies go beyond the norm and have their virus filters rejecting email as "infected" when in reality it isn't.

    Example: Godaddy.com treats ANY email message with a link to ANY geocities.com page in it as "infected". At first they were returning the messages to the sender with an infected email error message. Many people complained, so Godaddy had to do something.

    They figured that the main reason people were complaining was the rejection messages.

    GD SOLUTION: dump the messages without notifying the person the message was from/to that this is happening. This has been going on for over a year.

    You shouldn't assume that because you're not having a problem with your favorite email service that there can't be a problem affecting other users in a very negative way.

    1. Re:All ISPs opt to dump some of your email by Anonymous Coward · · Score: 0

      GD also drops messages with thepiratebay.org links in them too. They are sensoring users email in a major way.
      Has this gotten any computer press attention?