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Trouble With MS Genuine Office Validation

Julie188 writes "Here's another little gotcha with Microsoft license validation, discovered by security and PowerShell expert Tyson Kopczynski. The Microsoft Office 2007 add-on site refuses to download legitimate add-ons for Office 2007 when a legitimate — but not yet activated — additional Microsoft product is installed on the computer. In Kopczynski's case, the product was Visio. He writes: 'Let's back this license train up and look at why this picture is wrong: 1. I have a valid copy of Office 2007. 2. The Visio installation only failed the validation because I haven't activated it. 3. Microsoft has presented me with a page to buy Office, which I have a valid copy of... Dear Microsoft, When used incorrectly and in direct conflict of something that you are promoting, DRM sucks! By making the usage of your software a hassle, you risk further pushing more users of your applications to other solutions."

234 comments

  1. What's the issue exactly? by spyrochaete · · Score: 2, Insightful

    Forgive my ignorance but I don't really understand the problem here. Why not just activate Office? You can do it over the internet or by a toll free phone call. You can only open Office apps so many times before you must activate it, so why delay?

    1. Re:What's the issue exactly? by dartboard · · Score: 5, Informative

      Office is activated, it's Visio that's not activated. Visio's non-activation is taking down the entire system.

    2. Re:What's the issue exactly? by john_is_war · · Score: 1

      RTFA- office is activated. A different program is not, yet it's restricting an add-on to a fully legit and activated version of Office.

      --
      Live life to the fullest. It's not that life is short, but that you are dead for so long.
    3. Re:What's the issue exactly? by deftcoder · · Score: 1

      Exactly!

      According to his screenshot, Visio is a component of Office (I don't use Windows, so I had no clue). If a component isn't properly activated, I can understand refusing to allow add-ons to be download.

      Prompting him to BUY Office is obviously incorrect. He should be prompted to activate the non-activated components.

      --
      Peace sells, but who's buying?
    4. Re:What's the issue exactly? by Midnight+Thunder · · Score: 0

      Forgive my ignorance but I don't really understand the problem here. Why not just activate Office? You can do it over the internet or by a toll free phone call. You can only open Office apps so many times before you must activate it, so why delay?

      I found myself asking the same thing. Technically your Office license is not valid until activated. Even if the phone call gets redirected to deepest India, they will still help you out - as I found out when I had to revalidate my Windows install for the fourth time, due to hardware issues.

      --
      Jumpstart the tartan drive.
    5. Re:What's the issue exactly? by robbarrett · · Score: 5, Informative

      Forgive my ignorance but I don't really understand the problem here. Why not just activate Office? You can do it over the internet or by a toll free phone call. You can only open Office apps so many times before you must activate it, so why delay? The issue is that "activate" means "buy" -- i.e. to convert a trial/downloaded/whatever copy to a validated, purchased copy.

      This exact same thing happened to me just yesterday. My laptop came with a full trial copy of Office. I purchased a copy of Office Standard (only a few of the apps) and tried to use my key to validate my pre-installed copy (thinking it would only validate the apps I had purchased). But it didn't work so I installed my Office Standard and validated it with my key.

      Then I tried to get the export-to-PDF add-in from the Microsoft site but it proclaimed that only one copy of Office on my computer was validated so I couldn't update the other. Net result -- un-install one; un-install the other; re-install Office Standard; back in business.

      What a stupid pain.

    6. Re:What's the issue exactly? by Anonymous Coward · · Score: 0

      I see you couldn't even read the summary. He has Office activated. He also has Visio which is NOT activated. Validation fails for Office, which is already activated, because Visio is not activated. It then prompts him to buy Office, which he already owns legitimately. The problem is that validation is failing for the wrong product and reporting the wrong product as the problem.

    7. Re:What's the issue exactly? by Midnight+Thunder · · Score: 3, Insightful

      Then I tried to get the export-to-PDF add-in from the Microsoft site but it proclaimed that only one copy of Office on my computer was validated so I couldn't update the other. Net result -- un-install one; un-install the other; re-install Office Standard; back in business.

      What a stupid pain.


      You need to realise that Microsoft is trained in the school of 'being so smart that its stupid'. Basically they have some good developers with great ideas, but they fail to think them through and ends up making something that so complicated, that a Linux kernel recompile ends up being simpler.

      --
      Jumpstart the tartan drive.
    8. Re:What's the issue exactly? by Anonymous Coward · · Score: 0

      This happened to me the other day. This is what I did. I activated Project and Visio. Then I got the updates. No problem.

    9. Re:What's the issue exactly? by Anonymous Coward · · Score: 0, Flamebait

      it's not the entire system. it's a software package on a system. get over your little ms bashing hype. the bottom line is that the user is wrong in this case and is pointing the blame elsewhere. but like most ms bashes on digg, errr i mean slashdot, it's going to get instant praises from the goofs who think that they're on top of tech from a business standpoint but who have never had to work with it.

      same story, different day.

    10. Re:What's the issue exactly? by Anonymous Coward · · Score: 0, Troll

      Office is activated, it's Visio that's not activated

      So? Activate Visio, get over it, and STFU already. I still don't see the issue.

    11. Re:What's the issue exactly? by Anonymous Coward · · Score: 1, Funny

      Your paycheck is in the mail.

      Thanks,

      Bill G.

    12. Re:What's the issue exactly? by RonnyJ · · Score: 5, Insightful
      It's not as if this is something that can't be easily fixed though. There are certainly many legitimate complaints about activation, but I'm sure he knew he still needed to activate Visio at some point (he has Office activated, after all).

      Well, the Visio license is valid, I just haven't activated it. I'm just too lazy to complete the wizard, I guess.
      Not too lazy to write an article about it though.
    13. Re:What's the issue exactly? by jedidiah · · Score: 5, Insightful

      NO. Don't get over it.

      Office validation should be concerned about office & not anything else. It shouldn't
      be SPYING on anything else. That sort of stupidity leads directly to these sorts of
      unintended consequences.

      I should not need to "activate" one program to get support for another.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    14. Re:What's the issue exactly? by Qzukk · · Score: 2, Insightful

      , get over it, and STFU already. I still don't see the issue.

      Why is visio's non-activation trying to get the user to buy a second copy of Office? How is the average user supposed to figure out that when they try to update office and Microsoft tells them they can't update office until they buy office, that the problem is actually somewhere else?

      --
      If I have been able to see further than others, it is because I bought a pair of binoculars.
    15. Re:What's the issue exactly? by Deagol · · Score: 2, Insightful

      Even if the phone call gets redirected to deepest India, they will still help you out - as I found out when I had to revalidate my Windows install for the fourth time, due to hardware issues.

      Don't you see something inherently wrong with that? Not to be snide, but why would you continue to put up with such problems?

    16. Re:What's the issue exactly? by iminplaya · · Score: 5, Funny

      You can do it over the internet or by a toll free phone call. You can only open Office apps so many times before you must activate it, so why delay?

      First 3,000 customers get a free tote bag. (void where prohibited by law) Operators are standing by. Call now!

      Damn! Do you write infomercials for the Thigh-Master or something?

      --
      What?
    17. Re:What's the issue exactly? by Bill,+Shooter+of+Bul · · Score: 1

      Isn't visio part of the office extremely /ultimately /enterprise version? I'm sure the activation of the product considers it a part of office. So from that perspective, You can't download any updates until the entire office family is activated. Sort of stupid, but most likely not that big of an issue to legitimate users.

      --
      Well.. maybe. Or Maybe not. But Definitely not sort of.
    18. Re:What's the issue exactly? by GreyPoopon · · Score: 3, Informative

      Office validation should be concerned about office & not anything else.

      I actually agree with you, but note that Visio is actually considered part of the MS Office Suite. It comes default as part of one of the more expensive "editions", but most people buy it as an add-on to a cheaper package. So, I can see why the validation routine might gack when one component of office is not activated, but that definitely doesn't make it right. And it definitely shouldn't take him to an offer to buy Office.
      --

      GreyPoopon
      --
      Why is it I can write insightful comments but can't come up with a clever signature?

    19. Re:What's the issue exactly? by toleraen · · Score: 0

      Holy crap, someone found a bug in a Microsoft product! Stop the presses!

      Does anyone actually believe this is anything really intentional? I know it's Microsoft we're talking about, but it seriously just sounds like a bug in their activation/authentication system (Microsoft products have bugs sometimes, right?). If it was actually working as intended, it'd at least prompt him to purchase Visio instead of Office. This guy can't be the only guy who's tried to do this. File a bug report and try back tomorrow.

    20. Re:What's the issue exactly? by geeknado · · Score: 0

      Visio == part of the Office suite. It's tied to other parts of office both from a conceptual and technical standpoint(insert office integration marketing bullet points that I don't care about here). How does this translate to 'spying on anything else'? Activation is lame in general, but it's not like I installed Mechwarrior 4 and Office started screaming that it needed to be reactivated. Rather, I installed an additional, optional Office component.

    21. Re:What's the issue exactly? by tshak · · Score: 1

      Office validation should be concerned about office & not anything else. It shouldn't
      be SPYING on anything else.


      I'm not defending this bad user experience, however, it IS a part of Office: Microsoft Office Visio. It's not spying, rather, it's recognizing an unactivated component. This is just a bug in the Office updater that'll hopefully be fixed soon.

      --

      There is no longer anything that can be done with computers that is nontrivial and clearly legal. -- Paul Phillips
    22. Re:What's the issue exactly? by Anonymous Coward · · Score: 0

      But a linux recompile IS simpler than more windows tasks:

      make bzImage modules modules_install

      TADA!

    23. Re:What's the issue exactly? by Hijacked+Public · · Score: 1

      I put up with them because RSLogix 5000 doesn't run on OSX (or BSD, or Linux, etc etc).

      I imagine there are plenty of other bits of software that put people in the same position.

      --
      "Sacrifice for the good of The State" - The State
    24. Re:What's the issue exactly? by infinihertz · · Score: 2, Informative

      It's "part of Office," but as far as I've been told in getting a license at work, it's not even part of Office 2007 Professional or Ultimate. The 2007 version is allegedly sold only stand-alone. If that's not true I'd appreciate being corrected.

    25. Re:What's the issue exactly? by Deagol · · Score: 1

      I guess when you rely on something so specialized, you take what the vendor offers or you don't. So you can't get support under a less sucky MS product? Like Windows 2000? Machine automation is a domain I'm very unfamiliar with. Not saying it's feasible to switch, but are there competitors?

    26. Re:What's the issue exactly? by DoofusOfDeath · · Score: 2, Informative

      Then I tried to get the export-to-PDF add-in from the Microsoft site

      Hey, just FYI: OpenOffice on Linux (and maybe Windows - I don't know) can easily export to PDF. So if you really need that functionality right now, you can use OpenOffice to convert your document from Word to PDF.

    27. Re:What's the issue exactly? by stewbacca · · Score: 0, Troll

      Let me get this straight. So if you buy a watered down version of Office that is bit cheaper, with fewer features, then try to add upgrades to it later, they make you buy the FULL version of Office that you skimped on the first go around? This has to be illegal! I take back my "What's the problem" comment then, because this IS a huge problem.

    28. Re:What's the issue exactly? by spyrochaete · · Score: 1

      I read the article. I guess I've used Office and Visio enough to assume they're part of the same suite, even if they don't come in the same box. But in TFA the guy admits that he's just been too lazy to go through the activation wizard which will solve all his problems. It's the fault of his laziness that he's having this issue.

    29. Re:What's the issue exactly? by spyrochaete · · Score: 1

      The author of the article admits he was too lazy to run the wizard that would have solved his problem. I consider this to be a trivial issue. I'm lazy myself, so I take off my pants when I get home from work. Should I post this on Slashdot too?

    30. Re:What's the issue exactly? by digitig · · Score: 1

      Except that Visio is part of Office. It's full name is "Microsoft Office Visio" (http://office.microsoft.com/en-us/visio/default.aspx).

      --
      Quidnam Latine loqui modo coepi?
    31. Re:What's the issue exactly? by GreyPoopon · · Score: 2, Informative

      The 2007 version is allegedly sold only stand-alone. If that's not true I'd appreciate being corrected.

      No, it's you that gets to correct me. I had thought it was bundled in both the Enterprise and Ultimate editions, but I see on Microsoft's site that I was flat out wrong. I'll double-check my facts next time. Well, at least I was right about it being "part of Office".
      --

      GreyPoopon
      --
      Why is it I can write insightful comments but can't come up with a clever signature?

    32. Re:What's the issue exactly? by Anonymous Coward · · Score: 1, Informative

      Here, I'll explain why Visio not being activated prevents you from installing Office add-ons in one sentence:

      Visio is part of Office.

      Let me know if you need any other facts. Otherwise, you are free to continue making false claims (Not just the parent, pretty much all of /.).

    33. Re:What's the issue exactly? by spyrochaete · · Score: 1

      I consider Visio to be part of Office. It has the same activation procedure, you can get information and updates for Visio from the Office website, and it is a personal productivity application. When I google "visio" the top result is http://office.microsoft.com/visio/ . I think it's a safe assumption that Microsoft has correlated Visio with Office.

    34. Re:What's the issue exactly? by Anonymous Coward · · Score: 0

      I agree. The poster needs a double dose of Quityer Bishin. Activate your "perfectly legitimate" (I have my doubts) software or shut up. Only at Slashdot can a user do something stupid and irrational, then get a story posted about how terrible the software manufacturer is.

      And what the hell does DRM have to do with it? Or do you consider activating software to be DRM now?

    35. Re:What's the issue exactly? by iminplaya · · Score: 0, Offtopic

      I'm lazy myself, so I take off my pants when I get home from work. Should I post this on Slashdot too?

      I wouldn't know. I'm too lazy to take my pants off. Either way, I shouldn't have to show a receipt whenever I want to put some spare change in my pocket. The real point is this. It's trivial for me also as I will not buy DRM'd products. I strongly advise others to do the same.

      --
      What?
    36. Re:What's the issue exactly? by thomas.galvin · · Score: 2, Insightful

      Does anyone actually believe this is anything really intentional? I know it's Microsoft we're talking about, but it seriously just sounds like a bug in their activation/authentication system (Microsoft products have bugs sometimes, right?). If it was actually working as intended, it'd at least prompt him to purchase Visio instead of Office. This guy can't be the only guy who's tried to do this. File a bug report and try back tomorrow. That's the problem, really. MS added some useless activation code that does nothing to stop pirates, but gets in the way of legitimate users. And, on top of that, it gets in the way of legitimate users in ways that MS didn't even intend. Its broken from the ground up.

      When you pay several hundred dollars for a piece of software, you have a right to expect it to actually work. For that matter, when you buy any piece of software, you have a right to expect to be able to pop the disk in your computer and use it.
    37. Re:What's the issue exactly? by dosius · · Score: 1

      Except that every license in existence, even the X11, BSD and GPL, basically says "we don't guarantee the program will even work for you, and if it doesn't, you're fucked up a tree" ...

      -uso.

      --
      What you hear in the ear, preach from the rooftop Matthew 10.27b
    38. Re:What's the issue exactly? by spyrochaete · · Score: 1

      I shouldn't have to show a receipt whenever I want to put some spare change in my pocket.
      Your phrasing is awesome because while I'm against showing my receipt in a store, I'm frustrated by but not really against product activation. Perhaps I'm being a hypocrite.

      Regardless, my point is that the author of the article was fully aware of the need to purchase and activate his software, but admitted he was too lazy to do so. Now he's written an article describing what happens in this scenario. If he wasn't aware of the activation requirement before he bought the software then I'd empathize, but he was so I don't.
    39. Re:What's the issue exactly? by iminplaya · · Score: 1

      If he wasn't aware of the activation requirement before he bought the software then I'd empathize, but he was so I don't.

      I completely agree. That's why I threw a link to that guy's comment in there. But, your first comment that I replied to sounded like a TV commercial. Just having a bit of fun.

      --
      What?
    40. Re:What's the issue exactly? by spyrochaete · · Score: 1

      Didn't mean to look like a wet blanket, but I have a sore spot when it comes to advertising. After having so much with with Bittorrent and Miro we decided just yesterday to cancel our TV cable since there are so many ad-free alternatives.

    41. Re:What's the issue exactly? by vtcodger · · Score: 1
      ***Don't you see something inherently wrong with that? Not to be snide, but why would you continue to put up with such problems?***

      It has to some sort of combination of :

      1. Masochism

      2. Slow Learning

      3. Application Lock In

      I don't have any problem with these. I'm sure that Microsoft will provide the Masochists with years of pleasure. Slow learners will probably figure out some day that there are less painful ways to use computers. I would assume that those who are locked in would be working on a strategy to get clear.

      --
      You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
    42. Re:What's the issue exactly? by iminplaya · · Score: 1

      100% Offtopic

      Oops. Looks like I nicked an astroturfer. Why don't you comment instead? What are ya? Chicken? In case you didn't notice, DRM, along with activation are very much ON topic in this discussion. Go back to school. See you in metamod!

      --
      What?
    43. Re:What's the issue exactly? by plague3106 · · Score: 1

      Well, its not a different program. Visio is part of office. Make sense then that you can't use add-ons in Office (regardless of which component is activated) because many office add-ins can be made to work in ANY office component. They all share the same add-in architecture.

    44. Re:What's the issue exactly? by legirons · · Score: 2, Insightful

      "Holy crap, someone found a bug in a Microsoft product! Stop the presses!"

      No, they found a bug in some software that isn't needed to perform any legitimate function of the product, but was added-on by Microsoft to spy on their customers. That's the worst kind of bug, because if they hadn't been so paranoid it needn't have happened

      I'll say it again: this entire class of bugs is nonexistant in Free Software, mainly because the person writing the software isn't trying to deliberately break your computer.

      Bugs may be a fact of life. But licensing-related bugs are inexcusable.

    45. Re:What's the issue exactly? by toleraen · · Score: 0

      they found a bug in some software...added-on by Microsoft So what you're saying is, someone found a bug in a Microsoft product. Thanks for clarifying that for me.
    46. Re:What's the issue exactly? by davidsyes · · Score: 1

      I'm gonna be off-topic, but THIS kind of sloppy conduct by msoft is why msoft should not be buying Facebook, or ANY social-networking/non-ms-information-centric companies. If msoft is THIS sneaky or incompetent with its OWN products, imagine what else can happen at their hands.

      --
      Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"
    47. Re:What's the issue exactly? by Midnight+Thunder · · Score: 1


              Even if the phone call gets redirected to deepest India, they will still help you out - as I found out when I had to revalidate my Windows install for the fourth time, due to hardware issues.

      Don't you see something inherently wrong with that? Not to be snide, but why would you continue to put up with such problems?


      I have no issue with it. I was just stating a fact.

      --
      Jumpstart the tartan drive.
    48. Re:What's the issue exactly? by dynamo · · Score: 1

      When you pay several hundred dollars for a piece of software, you have a right to expect it to actually work. For that matter, when you buy any piece of software, you have a right to expect to be able to pop the disk in your computer and use it.


      Uh, you have a 'right to expect' that the sun will fall out of the sky and boil the seas, but that won't make it happen. You can expect whatever the hell you want. But if you expect microsoft software to work properly and benefit the customer as much as microsoft (if at all), that is just exercising your right to be stupid.


      - P

       

    49. Re:What's the issue exactly? by Planesdragon · · Score: 1

      Why is visio's non-activation trying to get the user to buy a second copy of Office? Because MS isn't "spying" on anybody. I mean, if they were, they'd point them to the "buy Visio" page.

      How is the average user supposed to figure out that when they try to update office and Microsoft tells them they can't update office until they buy office, that the problem is actually somewhere else? I'd say "by calling Microsoft and asking for their help." They maintain a line where you can call, with a telephone, and ask for assistance in setting up your Microsoft Office software.
    50. Re:What's the issue exactly? by Anonymous Coward · · Score: 0

      I ran across this bug, too. In my case, it was Groove that wasn't activated. It took me some time to actually figure out what the problem was, since Groove installed with Office Ultimate, and I had activated Office -- apparently just not all of it. The errors never told me which piece of Office was a problem, only that my copy of Office wasn't valid. Apparently you are expected to have run every application at least once before any updates are applied.

    51. Re:What's the issue exactly? by ozmanjusri · · Score: 1
      even the X11, BSD and GPL, basically says "we don't guarantee the program will even work for you, and if it doesn't, you're fucked up a tree"

      Those licenses govern distribution, not usage.

      If you want a service level agreement for FOSS, negotiate one with the distributor of the software.

      --
      "I've got more toys than Teruhisa Kitahara."
    52. Re:What's the issue exactly? by Anonymous Coward · · Score: 0

      Because MS isn't "spying" on anybody. I mean, if they were, they'd point them to the "buy Visio" page.

      They do realize that it's Visio that's not activated. Just because their sales redirector is broken doesn't mean that they're not spying on you.

      I'd say "by calling Microsoft and asking for their help." They maintain a line where you can call, with a telephone, and ask for assistance in setting up your Microsoft Office software.

      How long do you think that it would take them before they asked you if you had any unactivated software installed? An average user doesn't offer up a whole lot of information.

    53. Re:What's the issue exactly? by WNight · · Score: 1

      And of course it's painfully obvious that application X which has been working just fine will stop working as soon as you start the install for application Y, until it's fully installed and MS is happy with its license.

      That X and Y are part of the same suite doesn't matter. X worked. He installed Y, X broke.

      Sure, if he'd finished the tedious licensing process he'd have again been able to use X. But why is it acceptable that X failed even for a second?

      I've left installers running for days because I haven't gotten back to that task, still asking for the install-dir, the cd-key, etc. What if I wanted to use Office in that time?

      "What's that boss? Drop what I'm doing and change that document? No can do..."

    54. Re:What's the issue exactly? by Jesus_666 · · Score: 1

      So it's considered a part of Office, but it's not actually sold as such, so a program that's unrelated to Office from a user perspective breaks Office's validation.

      Am I the only one who thinks that Microsoft's product ranges get weirder by the minute? If they muddle it up any more, Visio won't be included in the next Office either, but Office won't validate at all if it's not installed...

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    55. Re:What's the issue exactly? by TheLink · · Score: 1

      If people really stick with XP for long enough, I think a decent Win2K/WinXP compatible might appear.

      But that's why Microsoft is trying to kill XP. If WinXP really became a defacto standard, they will be like a "BIOS vendor".

      And while BIOS vendors make money they don't make that much...

      --
    56. Re:What's the issue exactly? by turgid · · Score: 1

      Why didn't you just install OpenOffice.org? It does exporting to PDFs. No activation required.

    57. Re:What's the issue exactly? by totally+bogus+dude · · Score: 1

      It's part of it in a "the coin came up heads, so we decided to brand it as part of Office" kind of way, but not in the "it comes standard with at least one of the editions of Office 2007" kind of way.

      Kind of like saying that SharePoint Portal Server 2007 is "part of" Office now, because they decided to call it "Office SharePoint Server" this year.

  2. Wrong mantra. by Jeff+DeMaagd · · Score: 4, Insightful

    "When used incorrectly and in direct conflict of something that you are promoting, DRM sucks!"

    That's too long. DRM sucks period.

    1. Re:Wrong mantra. by xeus4200 · · Score: 3, Insightful

      You know, that's rather ignorant. There are people out there that work hard to create content that will enrich other people's lives. Sometimes those people do it so much (aka job) they have to rely on income in order to eat and live. Why shouldn't those people have the right not to have that content stolen? Why is it that so many people think that because something is in a digital format that it cannot be "real" property? Information is still something to be protected. So I think saying "DRM sucks" is a popular catchphrase but it is unreasonable to think everything in this life should be free.

    2. Re:Wrong mantra. by xeus4200 · · Score: 0

      someone tagged this as TROLL? good god, what is happening to slashdot? offtopic, yes, but still a valid response.

    3. Re:Wrong mantra. by webmaster404 · · Score: 0

      Yes people have hard work creating content and yes I think that it should be protected. However, when that "protection" comes in conflict with MY privacy or is a huge hassle for me, what incentive does it give me to not download a "pirated" copy of it or just switch to a free alternitive (I use Open Office because M$ doesn't have Word on Linux, not that I would want to use that anyways) The reason it can't be "real" property is because how they "protect" it, when I walk out of a mall, and the security thing dings, (because of an accident, I don't steal) they don't put me in handcuffs, take me out to a waiting police car and then go through everything I bought trying to find what they think I stole, they usually admit that it was their mistake when I show them the receipt. Proprietary companies on the other hand think that whenever their "detectors" go off, they should call me a thief and put me in handcuffs. The main reason I switched to an all Linux computer was because I wouldn't have to waste CPU cycles of Vista (or any other proprietary software) trying to make sure I'm not doing something I shouldn't. DRM is unethical, broken by design and should be boycotted.

      --
      There is no "disagree" moderation, and troll, flamebait and overrated are not valid substitutes
    4. Re:Wrong mantra. by Zonk+(troll) · · Score: 2, Interesting

      "When used incorrectly and in direct conflict of something that you are promoting, DRM sucks!"

      That's too long. DRM sucks period. Very true, however:

      By making the usage of your software a hassle, you risk further pushing more users of your applications to other solutions." I think Microsoft should actually be encouraged to add more DRM to their products. If people can't get Windows and Office for "free" all the time as they do now people actually have to pay those high prices for it. Or go with the better alternatives that exist. Why use Ubuntu with Windows is "free". Why use OpenOffice with MS Office is "free"?
      --
      "The Federal Reserve is a fraudulent system."--Lew Rockwell
      End The FED. -
    5. Re:Wrong mantra. by Anonymous Coward · · Score: 0

      You know, that's rather ignorant. There are people out there that work hard to create content that will enrich other people's lives. Sometimes those people do it so much (aka job) they have to rely on income in order to eat and live. Why shouldn't those people have the right not to have that content stolen? Why is it that so many people think that because something is in a digital format that it cannot be "real" property? Information is still something to be protected. So I think saying "DRM sucks" is a popular catchphrase but it is unreasonable to think everything in this life should be free. Bullshit. For-profit software does not require DRM. Even not counting the many free software projects that have people on the payroll, there is plenty of proprietary software without DRM.
    6. Re:Wrong mantra. by Jeff+DeMaagd · · Score: 3, Insightful

      I understand, but I didn't say everything should be free. I didn't say that copyright infringement is good. I'm sorry to say that DRM is not a good solution. When it works, it's a nuisance even to legit users, when it doesn't work people that paid for the right to use a work can't use it.

      The ignorance is on the side of the perpetrators of DRM because it generally only annoys legitimate users. People that are going to get something "free" will be getting cracked versions that don't have DRM, in short, the people that DRM affects are generally the customers, and the effect is usually one of annoyance.

      I don't pretend to have a solution, but poorly implemented DRM only serves to make the point. A person that stays legal shouldn't have to lose a day's productivty because the WGA server is down or the internet service is down so software can't be validated.

    7. Re:Wrong mantra. by pipatron · · Score: 1

      Because DRM has nothing to do with making money on culture. They *think* it has, that's why they add it, but in practice, people who wants to copy music for free does it for free, and people who wants to pay for it, pays for it. DRM or not.

      --
      c++; /* this makes c bigger but returns the old value */
    8. Re:Wrong mantra. by xeus4200 · · Score: 0

      I see your point. If some company gets the police to come to your house and incorrectly arrest and prosecute you, then yes we have a problem. Also, if, by activating the product, your privacy is invaded, then yes we may have another problem. (I know my license is scanned even when I go buy a 6 pack, but I think even that's fair). DRM is only as ethical as its implementation- there are a myriad of different ways to achieve the result of preventing theft. I don't consider the lock on my door unethical, but a shotgun pointed at the door with a string attached to the trigger might be.

    9. Re:Wrong mantra. by MightyYar · · Score: 1

      Oh, right, because Microsoft had a lot of trouble making money before they started using validation! Seems to me they were pretty much at the height of their evil empire right around when they started validation and then this genuine advantage crap.

      The problem with DRM is that it always degrades the user experience, so you are left with a situation where the product that a pirate gets is actually superior to the genuine article. In some cases, you can mitigate this by making your product more convenient (like iTunes vs. LimeWire) - but that doesn't mean that DRM sucks any less.

      In the case of MS validation, it can be easier to just have some pirated copies of XP and Office around to do reinstalls instead of going through the whole validation routine when your hard drive crashes.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    10. Re:Wrong mantra. by Anonymous Coward · · Score: 0

      Dude! Did you even read it?

      It said "Julie188 writes..."

      I mean! Come on guys. It is a girl. Of course she cannot activate or do shit. DRM or otherwise. Nerd women are a myth, duh.

      Screw it. It's a woman. Of course she has problems.

      ~m

    11. Re:Wrong mantra. by toleraen · · Score: 1

      I take it you don't bother locking your doors or windows either? Don't use a firewall on your home network? Simple passwords on your bank account? I mean afterall, if someone really wants to break in/hack your pc/take all your $ they will, and those that don't want to won't, right?

    12. Re:Wrong mantra. by stewbacca · · Score: 1

      I agree with the notion of getting paid for your efforts, but it should NEVER be at the expense of usability. If it causes problems during legitimate use, then it is too invasive. Microsoft lets usability suffer (when they don't have much room to start with in that arena) by trying to stop pirating. There surely must be better ways, but they probably cost more money (something Microsoft doesn't like to let go of), or require creativity(something Microsoft isn't very good at).

    13. Re:Wrong mantra. by digitig · · Score: 1

      That would make it wrong/misguided, not a troll.

      --
      Quidnam Latine loqui modo coepi?
    14. Re:Wrong mantra. by langelgjm · · Score: 2, Insightful

      Why is it that so many people think that because something is in a digital format that it cannot be "real" property?

      Call it property or don't, but understand that the fundamental nature of digital information is that it can be duplicated at negligible cost. Most people aren't familiar with property that behaves like that, so they are (reasonably) unwilling to call digital information property.

      So I think saying "DRM sucks" is a popular catchphrase but it is unreasonable to think everything in this life should be free.

      Saying DRM sucks has nothing to do with saying things should be free. I think I'd rather say that DRM is futile and misguided. It's an attempt to force constraints in a world where they don't exist.

      --
      "Anyone who [rips a CD] is probably engaging in copyright infringement." - David O. Carson
    15. Re:Wrong mantra. by Anonymous Coward · · Score: 0

      Ooooh house analogy opportunity. Let's give cars a break.

      The lock on my door protects my house from intruders. It's under my complete control. If it wears out, I can replace it.

      If my house was DRMed, it would lock me out of my house every other day of the week for no reason and I'd have to beg the DRM provider to let me back into MY OWN HOUSE. The people that wanted to rob my house would break a window and do just that.

      There would be a valid argument if DRM actually prevented piracy. But it doesn't. The only thing DRM accomplishes is to harass the customer for being honest enough to pay. It also ensures the pirates have a superior product (one that does not stop working if the DRM scheme has a problem).

    16. Re:Wrong mantra. by Anonymous Coward · · Score: 0

      Why use Ubuntu with Windows is "free". Why use OpenOffice with MS Office is "free"? Your english is teh suck. Go kill yourself now.
    17. Re:Wrong mantra. by toleraen · · Score: 2, Insightful

      Ouch, is that you BadAnalogyGuy?

      In this situation you would be the one implementing the DRM on your own house, so if your own protection locked you out every other day, that'd be your own fault. A proper analogy would be if the faulty DRM on your house kept people out of your house that you were trying to let in.

      I don't think that DRM is that bad of a thing, with the massive caveat that must be properly implemented. Publicly traded corporations owe it to their investors to try and protect their assets. I agree with you though in that most DRM is implemented poorly, and ends up screwing over the legitimate end user. I do think it does prevent some level of piracy though. When was the last time you and your friends swapped software binders for the weekend?

    18. Re:Wrong mantra. by finkployd · · Score: 1

      There are people out there that work hard to create content that will enrich other people's lives. Sometimes those people do it so much (aka job) they have to rely on income in order to eat and live. Why shouldn't those people have the right not to have that content stolen?

      It is amusing that you find a relationship between DRM somehow preventing content from being stolen. Can you point to a single instance where a creative work has been DRMed and NOT been made available for free in some means?
      I've got nothing against creative people making money, I'm not saying that all creative works should be free. Do whatever you want to protect your digital property, but if you are going to inconvenience my legit, legal, purchased use of it on the almost ludicrous chance that your poorly thought out DRM might in some way prevent privacy (hint: it never has, not even once), then I'm going to avoid it.

      Notice that this story was not about a software pirate (yargh) complaining that MS DRM is preventing him from illegally copying software, this is a legit user being inconvenienced by DRM. The problem with DRM (besides every implementation of it in existence being based on cryptographic fallacies) is that it does not do anything to stop piracy, it just annoys legit end users.

      So I think saying "DRM sucks" is a popular catchphrase but it is unreasonable to think everything in this life should be free.

      Hello, non sequitur.

    19. Re:Wrong mantra. by Bearhouse · · Score: 1

      I think that most people here live by generating value - either by developing product or providing a service.
      So, why would they disagree with the concept of paying fair value? Don't think they do. Don't think that's the point being made.

      When legitimate users - even expert ones, as here - are totally fucked-off by inept DRM (uh, not actually the case here, I think), copyright systems, license agreements whatever, it really defeats the purpose. See my, and others, posts here ad nauseam. It's often simply easier and faster to download a torrent than it is to buy some stuff, (and I am speaking as someone who has access to MSDN, Corp. soft and the whole 9 yards..) I've even gone out and bought WinXP 'home' retail in an attempt to restore a friend's or neightbour's PC, (shipped without original install CD, natch). Oh, the balls-ache...(edit the registry to put the 'right' serial in, to reflect the number on the sticker...) Then, when the damn thing stops working days or months down the line, because the whole M$ thing has fucked-up again - what do you do? Well, my friend, you say, "fuck it", and install something 'illegal' in 10 minutes that work fine...

    20. Re:Wrong mantra. by R2.0 · · Score: 1

      "Why is it that so many people think that because something is in a digital format that it cannot be "real" property?"

      The definition of "real property" means "land" - period. It is a part of the Earth, and you can't make any more of it (unless you are one of those crazy Bahrainians).

      "Personal property" is an object. A thing. One can control that thing via physical means - locks, guard dogs. Also, if someone else takes my personal property, I am deprived of it's use.

      "Intellectual property" has none of these characteristics. It is information and ideas. It can be copied ad infinitum with little or no effort - it's very NATURE is to be copied (in my memory, on a computer's memory, in a musician's memory). And, to borrow Heinlein's views on sex, it can be given away in any amount and theoriginal owner will never run out (he was speacking of women). Likewise, someone else's use of my idea doesn't preclude my use. I just made up a little joke for my son, and "gave" it to him. Does that mean that I don't have that joke anymore?

      If real property and personal property is apples and oranges, then intellectual property is a fart - it "exists" in some sense (of smell, likely), but it has nothing to do with the other things implied by the conventional term property. So I would say that the people who "think that because something is in a digital format that it cannot be "real" property" are absolutely correct - it isn't, and it never will be. Just because ideas have a legal status doesn't mean they are comparable to actual property.

      As for those poor folks who may be deprived of their living due to revolutionary change in how information is conveyed and presented, I'm sorry their lives are going to suck. I'm also sorry that the former steelworkers of the US have lives that suck because times changes. But guess what - things are still going to change.

      --
      "As God is my witness, I thought turkeys could fly." A. Carlson
    21. Re:Wrong mantra. by grcumb · · Score: 1

      Why is it that so many people think that because something is in a digital format that it cannot be "real" property?

      Because if there actually was a way to make something digital into something real, the porn industry would long ago have found it.

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
    22. Re:Wrong mantra. by Frnknstn · · Score: 1

      In this situation you would be the one implementing the DRM on your own house So, you build your own house from the ground up, brick by brick, rather than buying a house or hiring building contractors?
      --
      If it's in you sig, it's in your post.
    23. Re:Wrong mantra. by Jesus_666 · · Score: 1

      Note that DRM is akin to locking your house and then leaving the key under the doormat. DRM tries to both keep people from accessing the content and allow them to access the content. The whole concept doesn't really work, because one someone has found out how the DRM scheme works they can obtain the keys that have to be on their computer anyway and decrypt the DRM'd data at their leisure - and maybe distribute it via filesharing networks if they want to.

      Look at the TPM. Its main function is to ensure that DRM works somewhat better by keeping the important parts from being under the user's control. (Yes, the TPM does verification etc., but that's pretty much just applied DRM.) And even TC doesn't have that bright a future because the whole Trusted Computing model is not quite compatible with the software landscape we're used to (plus, it's plain unpopular).

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    24. Re:Wrong mantra. by DarkOx · · Score: 1

      I do think creaters often deserve compensation. We can argue over the means and method of that all day. I also think that DRM is wrong and evil. Just because you left your radio out on the beach blanket while you take a swim does not make it ok for me to take your radio, not DRMing your content does not give other a right to infrige on your copyright.

      Copyright infringement and DRM are really not tightly coupled. The content industry would like us to think about it that way but its not true. DRM is NOT about preventing infringement. Its never worked, and any rational person can see that its not likely to ever work. There are enough people with a vested intrest in removing your protection and once they do the content is out there for all the people who think its ok to flaunt the law. That is the reality of DRM as it relates to copyright infringement. There is just no more to the story.

      What DRM is really about is getting honest customers to pay twice, or more. Its perfectly fair for me to want to play a movie on my notebook without the dvd drive connected. Its not right that its been made extra difficult for me to do so by preventing my from easily dumping the disk to the harddrive. The content industry would love for me to buy the movie twice, once of dvd to watch at home and again in some download format for watching on the plane. They hope I will because they make that eaiser. Ripping off the customer and makeing it excessively difficult for them to use content in ways they are otherwise allowed to under copyright law is what DRM is really about and nothing else.

      I don't infringe on your copyrights and I don't serve as enabler for others to do so, I MIGHT AS WELL DO THAT THOUGH BECAUSE YOU THE CONTENT PRODUCERS ARE BREAKING, at least in spirit, YOUR END OF THE SOCIAL CONTRACT we call copyright. I don't do that though. You had the moral high ground when people were infrining on your rights and you were complaining, many would have been willing to listen. You lost any claim to that high ground when you started useing DRM. So no I don't feel bad for you or anyone who produces content for a living that is being infringed upon, the second I find out you have ever profited by DRM. Two wrongs don't make abusing people with DRM is not forgiveable just becuase you were perhaps being abused by a minority of people out there.

      --
      Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
  3. I'm Shocked. by Frosty+Piss · · Score: 1

    Here's another little gotcha with Microsoft license validation, discovered by security and PowerShell expert Tyson Kopczynski. The Microsoft Office 2007 add-on site refuses to download legitimate add-ons for Office 2007 when a legitimate -- but not yet activated -- additional Microsoft product is installed on the computer.

    Only at Slashdot would this be considered a problem. Obviously, Microsoft does not consider unactivated software "legit" for the purposes of downloading add-ons. To me, this makes sense within the product activation concepts. Why would a company want to provide additional functionality to products that had not been activated? Within their scheme of DRM, products that have not been activated are probably not legit.

    --
    If you want news from today, you have to come back tomorrow.
    1. Re:I'm Shocked. by Distan · · Score: 5, Insightful

      Read the article again.

      He has an activated copy of Office 2007.

      He has an unactivated copy of Visio. He doesn't say why, maybe he is evaluating it.

      Because he has an unactivated copy of Visio, he is unable to upgrade his activated copy of Office 2007.

      I would say he has a problem. His unactivated copy of Visio shouldn't screw up the functionality of his activated software, but it is.

    2. Re:I'm Shocked. by physicsnick · · Score: 1

      If you RTFS (read the fine summary), you would find that Office IS activated. But because Visio is not activated, Microsoft is refusing to provide add-ons for Office, and instead presenting him with a page to buy Office, which he has already purchased and activated!

    3. Re:I'm Shocked. by kimvette · · Score: 2, Insightful

      Presuming you HAVE RTFA (it's obvious you haven't)

      What about temporary installations? MSDN users are advised NOT to activate if they plan to reinstall the system within a couple of months. How does one download the latest updates to set up a proper test environment on a non-activated system?

      Microsoft is abusing their monopoly position and actually INCREASING value of "pirated" copies of their software.

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    4. Re:I'm Shocked. by Sierpinski · · Score: 1

      Only at Slashdot would this be considered a problem. Obviously, Microsoft does not consider unactivated software "legit" for the purposes of downloading add-ons. To me, this makes sense within the product activation concepts. Why would a company want to provide additional functionality to products that had not been activated? Within their scheme of DRM, products that have not been activated are probably not legit.

      RTFA. He said it was Visio that was not net activated, but that prevented him from downloading OFFICE add-ons, which WAS fully activated. Yes they're both from the same company, but one not-yet-activated program shouldn't cause everything on the system to get hosed. Oh, wait, that's right, Microsoft was ordered to separate their browser from their OS, they got out of it, but the point still remains. They don't care how they cripple you from doing what you want, as long as they can cripple you.

      http://www.openoffice.org/

    5. Re:I'm Shocked. by fishbowl · · Score: 1


      >I would say he has a problem.

      He danced with the devil but now he doesn't want to pay the fiddler?

      --
      -fb Everything not expressly forbidden is now mandatory.
    6. Re:I'm Shocked. by Anonymous Coward · · Score: 0

      MSDN users are advised NOT to activate if they plan to reinstall the system within a couple of months.

      I reinstall everything every 3 months anyway. Windows slows down after its been used a while and the more bloat (Office) you have on there just increases the amount of slowdown exponentially.

    7. Re:I'm Shocked. by iminplaya · · Score: 1

      Very well put! That is the statement that should put an end to the whole discussion right there.

      --
      What?
    8. Re:I'm Shocked. by mdielmann · · Score: 1

      If you look at MS's site, you'll find that Visio is considered an Office product. So, to clarify, he activated Office, installed (but did not activate) a new part of Office, and now it won't let him install Office add-ons. This is entirely an Office issue. You may not like what they're doing, but this has no bearing on whether it will have problems with an unactivated non-Office product. If it did, I would be mightily pissed.

      --
      Sure I'm paranoid, but am I paranoid enough?
    9. Re:I'm Shocked. by idontgno · · Score: 1

      He paid.

      Now the devil wants to see the receipt.

      Look how well that worked out in the end...

      --
      Welcome to the Panopticon. Used to be a prison, now it's your home.
    10. Re:I'm Shocked. by Anonymous Coward · · Score: 0

      Read the article again.

      I would say something more like RTFA in the first place.

    11. Re:I'm Shocked. by Anonymous Coward · · Score: 0

      Man, I'd post as Anonymous Coward too if I was so inept that my system required a reinstall every 3 months. Are you running 98/ME or what? Microsoft finally got their shit together with Win2K and XP; it's 2007 now -- nigh time that you got your shit together as well.

    12. Re:I'm Shocked. by ray-auch · · Score: 1

      If you RTFM (m for marketing or manual) - Visio is part of office.

      In fact the full name of the current version is "Microsoft Office Visio 2007", so you can't really miss it.

      The user has installed a new part of Office and not activated it, therefore (logically) Office is _not_ activated.

    13. Re:I'm Shocked. by Mr.+Underbridge · · Score: 4, Insightful

      If you look at MS's site, you'll find that Visio is considered an Office product. So, to clarify, he activated Office, installed (but did not activate) a new part of Office, and now it won't let him install Office add-ons. This is entirely an Office issue. You may not like what they're doing, but this has no bearing on whether it will have problems with an unactivated non-Office product. If it did, I would be mightily pissed.

      I wouldn't give a shit what they call it, the end result is that they've locked him out of support for a product he purchased because he has something else on his machine. That's BS. Whether they consider Visio part of office is immaterial - clearly they can be purchased separately, so they can be supported separately.

    14. Re:I'm Shocked. by mdielmann · · Score: 1

      ...clearly they can be purchased separately, so they can be supported separately. At which time people would be up in arms about them supplying add-ons that didn't work on all Office products. What? The ones it didn't work on weren't activated? I'm sure that bit of information would be ignored in the slashdot discussion. Just like the fact that Visio is a part of Office was ignored in this one.
      --
      Sure I'm paranoid, but am I paranoid enough?
    15. Re:I'm Shocked. by cpotoso · · Score: 1

      Remember, this is from the company that makes an OS that collapses if, e.g., the printer driver gets corrupted. It is all consistent, you see?

  4. The REAL Issue by Anonymous Coward · · Score: 0

    Trouble With MS Genuine Office Validation I didn't RTFA but would it happen to be the fact that it does absolutely nothing for the end user and is merely out there to cause troubles for the user while ensuring that MS feels like it is protecting itself more?

    I'm guessing within the next ten minutes the ole' defectivebydesign tag will make its appearance.
  5. DRM by franksands · · Score: 2, Insightful

    Dear Microsoft, When used incorrectly and in direct conflict of something that you are promoting, DRM sucks! By making the usage of your software a hassle, you risk further pushing more users of your applications to other solutions.

    I would say that DRM sucks always. But this is beyond DRM, this is the blue monster taking over your computer. I am always amazed at how MS knows what's best for you.

  6. Yeah that doesn't seem right by Sciros · · Score: 4, Insightful

    So updates to Office fail because a newly added product (Visio) isn't yet activated... seems to me that in this case the only update failure that would be understandable is one related to the added product (Visio). Other activated pieces of software should be able to receive updates without problems. Furthermore, if Visio fails validation and the response from Microsoft is to send the user to a page that suggest he purchase Office then that is just plain incorrect. It should send him to a page that says "activate Visio, dude!"

    So, yeah, this isn't really Microsoft bashing. Though it maybe should be worded a bit more clearly so the problem is made apparent.

    --
    I like basketball!!1!
  7. I know I'll get ripped by Anonymous Coward · · Score: 1

    I know this is Slashdot so I should be ripping MS, but this seems like a non-story to me. Just activate the software and it will work. End of problem. I'm know it's a huge hassle with all the steps of having to LAUNCH the software to activate it. What's next, Microsoft making you have to turn on your computer to actually use the software too!?

    1. Re:I know I'll get ripped by xeus4200 · · Score: 0

      I really couldn't agree more. Shame on the mods for lowering the score on this one. This story is absolutely ridiculous. Save your energy for an issue more worthwhile.

    2. Re:I know I'll get ripped by david_thornley · · Score: 1

      I know this is Slashdot, but could you at least RTFS? This isn't a matter of Visio not being activated and therefore Visio doesn't work fully. This is a matter of Visio not being activated and Office not working.

      You might want to reserve the sarcasm for when you aren't demonstrating a complete lack of knowledge of the situation. It works better that way.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    3. Re:I know I'll get ripped by kimvette · · Score: 1

      RTFA - you do not understand the issue is here. Hell even the SUMMARY makes the issue clear in this case, so it's obvious you didn't even RTFS.

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
  8. Watch out Mickeysoft by packetmon · · Score: 1

    Someone... Just released something for free

    1. Re:Watch out Mickeysoft by Anonymous Coward · · Score: 0

      I have said this 100 times... you must include database software! Access is what is killing these other apps!

      I have tried to pursuade my company to switch to OOO, and even with all the flaws in docs, presentation, and calc they considered it. But then someone says "I have an access..." and my reply is "Yeah, the database stuff doesn't really work like access..." I don't have time to run a database for every user that thinks they need one (and several do) and they don't want, don't have time, and should not be expected to learn sql, and a scripting language just to have a simple DB!

      Create an access rival and you will rival MS Office. Don't and you will find yourself with the rest of lotus software (thats in goodwill stores, fyi).

    2. Re:Watch out Mickeysoft by digitig · · Score: 2, Insightful

      And OO.o doesn't really have an equivalent to Visio, either. OO.o Draw is a nice app, but it doesn't do the same job as Visio. The original article's "useopenoffice" tag isn't really a solution.

      Come to that, even with compatible functionality, rivals are still up against MS Office's installed user base. As long as my customers require me to use MS Office templates that don't work in OO.o (not least because they use macros), MS Office is staying on my computer. I've yet to have a customer ask me to work to an OO.o template (although I'm ready if they do).

      --
      Quidnam Latine loqui modo coepi?
    3. Re:Watch out Mickeysoft by digitig · · Score: 1

      Someone... Just released something for free

      Only, it seems, if you can provide a US address. I've just tried to get it, and have been refused because I live in the UK.

      Somehow, I think that might be a limit to widespread adoption. Yes, the US market is big, but much of it wants to do business with the rest of the world.

      --
      Quidnam Latine loqui modo coepi?
  9. Lucky number 13 by TheFlu · · Score: 1, Interesting

    Fairly recently I had to battle with Microsoft to use my purchased copy of Office on a single computer. I had to call Microsoft thirteen times over the course of 2 weeks to get it working again. It's sad when a version you can download online offers you less hassles than the legally purchased version:
    http://www.thelinuxpimp.com/main/index.php?name=News&file=article&sid=743

    1. Re:Lucky number 13 by Technician · · Score: 1

      I had to call Microsoft thirteen times over the course of 2 weeks to get it working again.

      I never would have gotten that far. After the 4th try, I would have moved to the where do I return for a refund route. In the meantime I would be moving on to something else. By the way, the new version of Open Office was just recently released.

      http://download.openoffice.org/

      --
      The truth shall set you free!
    2. Re:Lucky number 13 by rhombic · · Score: 1

      Don't forget Dia to replace that unactivated Visio for free. For windows, or linux, or macs.

      --
      1984 was supposed to be a warning, not an instruction manual.
  10. Ah yes.... by bwd234 · · Score: 5, Insightful

    ...one of the main reasons I still use use Windows 2000! No DRM, no activation headaches, no secret file updates, no useless eye-candy, most stable MS OS ever... oh, the list just goes on....

    1. Re:Ah yes.... by robogun · · Score: 1

      I agree completely, but note that we are being pushed off the reservation. More and more apps are XP/Vista only. Now apps written in the most recent .net will not run on 2000 (or
      XPSP1 for that matter)

    2. Re:Ah yes.... by Technician · · Score: 3, Informative

      most stable MS OS ever... oh, the list just goes on....

      The endless search for drivers for USB thumb drives, etc.

      My Thinkpad T21 came with Windows 2000. I recently upgraded to Ubuntu Dapper Drake. I have yet needed a driver. My Cannon flatbed scanner works, all my printers work. No driver downloads were needed. Right now I'm sitting in the waiting area of a tire shop using their wireless. Even my D-Link wireless card works.

      --
      The truth shall set you free!
    3. Re:Ah yes.... by bwd234 · · Score: 1

      The endless search for drivers for USB thumb drives, etc.

      My Thinkpad T21 came with Windows 2000. I recently upgraded to Ubuntu Dapper Drake. I have yet needed a driver. My Cannon flatbed scanner works, all my printers work. No driver downloads were needed. Right now I'm sitting in the waiting area of a tire shop using their wireless. Even my D-Link wireless card works.


      Yeah, I tried Ubuntu Feisty for awhile and could not get my parallel port scanner to work at all, no matter what I tried, even though the SANE website said it was supported. OTOH, I have no problem with it, or any other hardware, working in Win2k. I'm not a MS fanboy by any means, and would love to switch to Linux, but there are too many problems with it that keep me using Windows. I tried Linux for months and gave up because of all the difficulty with it compared to Windows. I'm not a noobie when it comes to computers, having used, built and programmed them for over 20 years, but... it's just that, well, Windows works! As much as I hate to admit it, Windows is far easier to use than Linux with alot less compatibility problems. I couldn't even get a driver for Linux to allow my printer to use the cassette paper tray. Why not...it works in Windows. Trust me, as soon as Linux is Ready For The Desktop(tm), I'm switching, but 'til then I'm staying with Windows 2000.

    4. Re:Ah yes.... by Technician · · Score: 1

      Yeah, I tried Ubuntu Feisty for awhile and could not get my parallel port scanner to work at all, no matter what I tried, even though the SANE website said it was supported.

      It pays to know what is not supported. I have a parallel port scanner. I knew I needed to run to Goodwill an pick up a USB scanner for $9.95. I plugged it in and it just works. I aloso had to be picky about which wireless card I used.

      --
      The truth shall set you free!
    5. Re:Ah yes.... by bwd234 · · Score: 1

      It pays to know what is not supported. I have a parallel port scanner. I knew I needed to run to Goodwill an pick up a USB scanner for $9.95. I plugged it in and it just works. I aloso had to be picky about which wireless card I used.

      I understand that, but I fail to see the logic it getting a free OS when I have to trash some of my hardware and buy new stuff just to have it work with Linux, when it already works with Windows. I have yet to hook anything up to my Windows machine that didn't work 100%. Can't say that, unfortunately, for Linux.

    6. Re:Ah yes.... by Technician · · Score: 1

      I have yet to hook anything up to my Windows machine that didn't work 100%

      Hmm, you must have been lucky and never tried to use an AGP video card in a Windows 95 system, or plugged in most anything USB in a Windows 2000 system. If you don't have a driver disk for everything, they don't work.

      On Ubuntu on the other hand most everything works without downloading any drivers with few exceptions.

      --
      The truth shall set you free!
    7. Re:Ah yes.... by phorm · · Score: 1

      How are you finding it for compatibility with current hardware/software? I just replaced my grandparents PC with a new one (Linux, and if that fails, the XP partition is still hiding there too) and it used to be Win2k... so perhaps I might go back to that if either of the current OS's doesn't pan out for them.

  11. Comedy Gold by Anonymous Coward · · Score: 0

    The actual add-in that he was looking for was "save as PDF".

    Now let me think - what other office suite has that function built in?

  12. Re:okay by Anonymous Coward · · Score: 0

    So freakin Activate the damn thing. Nice MS bashing though. Need help turning on your computer too, or is logging in too restrictive?

    How is that flamebait? The guy has an office-related program that isn't activated, and now it's not downloading stuff because part of it isn't activated. Someone hit this guy in the balls with a clue-stick! Ok, maybe that was flamebait... but that doesn't mean this guy isn't retarded.

  13. Simple answer. by LWATCDR · · Score: 3, Insightful

    1. Ask for you money back for Office and Viso.
    2. Stop using software that pulls this crap.
    Yes office compatibility is extremely useful but that usefulness is what gives Microsoft the power to pull crap like this.
    Just doing number one will probably solve the problem. Chew up the support lines and they will eventually fix the problem for you.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  14. What the hell is wrong with everybody? by mlwmohawk · · Score: 2, Interesting

    Seriously, I was working at a medical imaging company in 1995 and testing a number of systems (QNX, Linux, FreeBSD, NetBSD, Windows 95, Windows NT, and Windows 3.11) to create a turn-key medical imaging system. Not one of the MS offerings were stable enough to call a product. Every morning, EVERY MORNING, the NT box was blue screened.

    Linux was good at the time, but NetBSD, FreeBSD, and QNX were all great. NetBSD was smaller, but since we were going to use x86 design, we focused on FreeBSD and Linux. FreeBSD was better, but Linux had more active development and seemed like a better bet.

    Because of that experience, I dropped Windows at home. In my house, we run Linux or OS/X on our computers.

    Since that day, I become more and more bewildered that people continue to put up with that crap. Seriously, who needs it. Of late, OpenOffice.org does what you need.

    1. Re:What the hell is wrong with everybody? by HangingChad · · Score: 1

      Since that day, I become more and more bewildered that people continue to put up with that crap.

      Not only at home but in their business as well. If it wasn't so painful it would be funny to watch.

      Okay, it's funny to watch anyway. And the incredible justifications for spending the money. If you've got a couple power users with specific needs for MS Office, fine. Spend the money. But buying a copy for every seat? Madness. Painful madness at that.

      Sheez, take your meds or something.

      --
      That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  15. Typical Microsoft behavior by pembo13 · · Score: 2, Insightful

    Call them when you've bought a few hundred copies, you'll be more important then.

    --
    "Thanks for all the money you paid to us. We've used it to buy off ISO among other things" -Microsoft
    1. Re:Typical Microsoft behavior by Anonymous Coward · · Score: 0

      Call them when you've bought a few hundred copies, you'll be more important then.

      Not really. They'll figure that you have so much invested in your systems that they can really screw you over.
    2. Re:Typical Microsoft behavior by finkployd · · Score: 1

      Actually you can buy thousands and they still will not care unless you start talking about migrating to Linux/openoffice. Then they suddenly care.

    3. Re:Typical Microsoft behavior by ScrewMaster · · Score: 1

      Yes, and it does seem like organizations large and small (even governments) are using that threat to extort favors and better pricing from Microsoft.

      Which is all well and good. That's what competition is supposed to do.

      --
      The higher the technology, the sharper that two-edged sword.
  16. I wish... by Khyber · · Score: 1

    ... that people would stop telling Microsoft why it's products are sucking. Let them dig their own hole their own way and let them die in it. Don't try to give them a helping hand!

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    1. Re:I wish... by walt-sjc · · Score: 1

      I don't understand your comment. People have been saying that activation and WGA sucks ever since they started using it. Now they use it more, and the new problems they cause are even worse! Following this logic, the more we tell them it sucks, the MORE it sucks. In other words, we are helping them die FASTER!

    2. Re:I wish... by Khyber · · Score: 1

      Well, no, they're saying it sucks and WHY it sucks, thereby helping them remedy the situation. You don't want to even remotely give the one you dislike an idea of what they're doing wrong - just let them bury themselves!

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  17. Twit alert by rueger · · Score: 1

    Surely there are significant issues with both Microsoft and product validation in general, but this really isn't it. He bought MS products knowing that they required validation, and now is whining because he can't install a added feature that would work with his unvalidated Visio install.

    The author admits that the only obstacle he faces is running the validation wizard for Visio, after which he can happily download and install the add-in. What would that take? two minutes?

    Sheesh....

  18. Slownewsday? FUD? Big deal, activate it already... by urbanriot · · Score: 1

    Okay, so, what's the big deal here? Why doesn't this guy just activate Visio? Or uninstall it? Why would you have a piece of software installed on your computer if you're not going to use it? C'mon, I know this is Slashdot, but do you need Microsoft to "fix" minor issues so the truly incompetent don't have issues when going far out of their way to create problems?

  19. Microsoft is looking for more information by Cracked+Pottery · · Score: 1

    than it needs to determine if you have a valid Office license. What other information do they collect that they don't have a right to? Did they deliberately plant the Excel multiplication bug to force people to need a patch? M$ is loosing friends fast, and I actually like XP.

  20. A non-issue by loftwyr · · Score: 1, Redundant

    "The Visio installation only failed the validation because I haven't activated it."

    So what you're complaining about is that you didn't want to go through the trivial step of activation and, because of this Microsoft is to blame? In the time it took to submit this, the activation would be done and the updates started.

    This is a non-issue. Move along, nothing to see here.

    1. Re:A non-issue by rnswebx · · Score: 2, Informative

      Please read the summary again, and maybe even (gasp!) the story? He has activated his other Office components, save Visio. The problem isn't that he can't update Visio because it's not activated, which would be a non-issue. The problem is that he can't activate all of the other Office components that are activated. You're arguing that should be the case?

      He should be able to update his activated Office apps, but he can't because Visio isn't activated. Microsoft is to blame when you can't update your registered and activated applications.

  21. Wrong picture by TheDarkener · · Score: 5, Funny

    'Let's back this license train up and look at why this picture is wrong: 1. I have a valid copy of Office 2007.'

    Yep.

    --
    It is pitch black. You are likely to be eaten by a grue.
  22. Did anyone say... by realdodgeman · · Score: 1

    ... defective by design?

    Honestly, DRM sucks. The technology is designed to stop certain people from using the software (or everyone from using it in a certain way), and it will always cause problems.

  23. Technically -- Visio is an Office "component" by the_skywise · · Score: 4, Interesting

    http://office.microsoft.com/en-gb/visio/default.aspx

    I'm not defending activation here, far from it-

    But Visio probably updates through the Office 2007 manager rather than stand alone and that's the reason Office 2007 won't update in general.

    Which leads to some proper questions:

    If Visio requires separate activation than shouldn't it require a separate update path?

    If not, then shouldn't the updater be smart enough to update only the activated components?

    And overall, what does this say about the concept of SEPARATE products requiring SEPARATE activation but morphing into a SINGULAR app. Does this not, in fact, affect my future upgradeability? (Oh sorry, you integrated Visio in 2007, for Office 2010 your only upgrade path is Office 2010 Ultimate)

  24. Time for a car analogy by zappepcs · · Score: 2, Interesting

    Is this like not being able to install extra sensors on your car's alarm system because you have not yet activated your OnStar service?

    Or maybe it is like not being able to use Vonage VoIP if you have not yet activated your VoIP account with your ISP ???

    The original poster is right, this is stupid. There is no excuse for this, and amounts to MS trying to ensure that you use their products and nobody else's products by mopolistic use of your desktop. Personally I feel that if this is found to be widespread issue, it should result in further DOJ investigations.

    Sure, you can say that since the OS and office suite are from MS, it is their right to be a little ignorant of customer needs, but I won't. MS has far too many resources to do something stupid like this by accident, so there is more than just programming oversight at work. Whether you think that failed logic or not, it is true.

    The argument that "it's no big deal, just activate visio and move on" is a failed logic. If MS had their way, you'd have to activate the Windows OS before your computer would operate, even in stand alone mode with some other OS installed. Monopolies need to be pushed back against at each given instance, no matter how small. The adage, give them an inch and they will take a mile applies here.

    Only when MS is seen to be operating in a manner that is both consistent and fair to its competitors will it be okay to cut them some slack.

    1. Re:Time for a car analogy by Technician · · Score: 1

      Is this like not being able to install extra sensors on your car's alarm system because you have not yet activated your OnStar service?

      No this is like adding a DVD player to your Onstar equipped vehicle and having Onstar invalidated because the new component isn't activated with Onstar.

      --
      The truth shall set you free!
  25. Doing my part... by Entropius · · Score: 2, Interesting

    ... and refusing to accept work from students submitted in MS Office formats.

    If I have to guess how to open it (wtf is a .docx?), then I'm not going to grade it.

    1. Re:Doing my part... by stewbacca · · Score: 1

      This happened to me recently. A student on my team kept submitting her work as .docx, and none of us could open it. At first she yammered on about how the problem was my Mac (but knew better, having cross platform compatibility with Mac/PC Office for well over 10 years now), then the others couldn't open it either. Seems the culprit was she was the only one using Office 2007.

    2. Re:Doing my part... by Entropius · · Score: 1

      Well, she ought to know better than to use any MS format.

      Around here openoffice formats, postscript, and pdf are about the only things used.

    3. Re:Doing my part... by stewbacca · · Score: 1

      Well, in all fairness, I have had little compatibility problems with MS Office from version to version and PC to Mac, as long as you get the .doc part right. Until Office 2007, that is.

    4. Re:Doing my part... by Larry+Lightbulb · · Score: 1

      Is this a school/university wide policy, and does every student know about it?

    5. Re:Doing my part... by Anonymous Coward · · Score: 0

      Good for you. I have instructors who only accept Word formatted documents from Microsoft Word. One said she could not accept it if it was from Open Office. (I submitted it anyway and she could not tell the difference;)

    6. Re:Doing my part... by TrappedByMyself · · Score: 1

      So basically you're pushing your beliefs and refusing to let your students choose which software they want to use. It's nice to see we're still in the dark ages.

      --

      Help me take back Slashdot. When did 'News for Nerds' become 'FUD and Conspiracy Theories for Extremist Nutjobs'?
    7. Re:Doing my part... by Entropius · · Score: 1

      They can use whatever software they want. MS Office can save plaintext files, after all.

      I, however, insist that I have the same freedom as well.

      This is the whole point of open formats!

  26. That's nothing! by Anonymous Coward · · Score: 1, Funny

    The other day I took a dump and the toilet wouldn't flush. It said my crap had to be activated first. I couldn't believe it.

    Then I noticed a "Designed for Microsoft Windows" sticker on the side of the toilet, and I realized that I would have to do the craptivation.

    1. Re:That's nothing! by Anonymous Coward · · Score: 0

      Same toilet licesning issue problem.

      The second thing I did with my laptop was remove the Windows XP sticker and affix it onto the toilet.

  27. I agree.. by jessiej · · Score: 1

    Microsoft could do a better job and just ask him to activate visio. And it wouldn't be much of a hassle for him to just activate it. but would would user's do if Open Office had similar hurdles?

  28. You did not read the f... article, did you? by Anonymous Coward · · Score: 0

    Cfr. subject.

  29. Misuse of acronym "DRM" by dekkerdreyer · · Score: 3, Insightful

    This is getting out of hand. Microsoft's licensing and copy protection issues are not "DRM" issues. It's licensing issues. Licensing issues are an entirely different class of problems which have been around for decades. Don't start throwing anything you don't like with computers into your definition of "DRM". It's true that, once again, pirating software (on the high seas) eliminates both DRM and licensing issues, but it also eliminates problems like excessive cost. You wouldn't throw excessive cost into the definition of DRM, even though you know that the software went up in price merely because they had to pay to sub-license the copy protection software.

    We'll ignore the argument that piracy makes the software cost more. Buying someone else's copy protection software is what brings the real cost of the software up. The companies will sell it for what they can sell it for. That's price, and with a complete lack of supply and demand balances, is always grossly overpriced.

    But back to the DRM term misuse. This is similar to a story I heard the other day. A co-worker was telling me that her "identity was stolen" because she called a loan company and they couldn't find any record of having a loan with them. A computer glitch at a random company is not "identity theft" and confusing the two makes it seem like a non-issue. She called back a few days later and they found her record. I guess that means her identity was "recovered" and returned to her as property should be.

    "My email was hacked!!!"
    "Wow, what happened?"
    "I sent a private email to a friend and he forwarded it to everyone he know."

    --
    Dekker Dreyer
    1. Re:Misuse of acronym "DRM" by Dunbal · · Score: 1

      Microsoft's licensing and copy protection issues are not "DRM" issues. It's licensing issues.

            And licensing issues have to do with "rights", specifically taking rights away from you and giving them to Microsoft. Since Microsoft is now trying to enforce the conditions of it's license via your computer with a digital, automated system, I think the DRM abbreviation applies.

            What, when "DRM" is used to enforce the licenses on entertainment media, suddenly it's different?

      --
      Seven puppies were harmed during the making of this post.
    2. Re:Misuse of acronym "DRM" by Tuoqui · · Score: 1

      Digital Rights Management

      They're managing your rights to use their software. Therefore the term DRM is a valid use. Thank you for your concern though.

      Oh wait I forgot its Digital Consumer Enablement now...

      --
      09F911029D74E35BD84156C5635688C0
      +2 Troll is Slashdot's way of saying groupthink is confused
    3. Re:Misuse of acronym "DRM" by shutdown+-p+now · · Score: 1

      We'll ignore the argument that piracy makes the software cost more. Buying someone else's copy protection software is what brings the real cost of the software up. The companies will sell it for what they can sell it for. That's price, and with a complete lack of supply and demand balances, is always grossly overpriced.
      I don't know where you're getting it from, but reasonable amount of protection (i.e. a good old-fashioned CD key) costs virtually nothing compared to the cost of development of a decent software package; I know that much from personal experience. The more "advanced" protection schemes generally only cause additional headache for the end-users, and don't help with the piracy at all (I haven't noticed a lack of new game titles on the Pirate Bay recently, for example).
  30. Re:okay by jedidiah · · Score: 0, Flamebait

    Are you a MORON? You must be.

    So everyone has to stop downloading different office components or demos of new versions just because Microsoft can't program it's way out of a wet paper bag and can't seem to grasp the notion of "side effects"?

    Disabling parts of the applications that people PAY YOU MONEY FOR need to be better thought out than this.

    --
    A Pirate and a Puritan look the same on a balance sheet.
  31. It's easy to say... by SatanicPuppy · · Score: 1

    It's easy to say when your needs are simple and straightforward. I use Linux wherever I can, and I advocate its use (especially) on failure-critical applications, because it's stable, lightweight, and it doesn't "just break" the way Windows occasionally does.

    There are needs, however, that are not met by commonly available OSS software. My usual example is GIMP. I use GIMP, I like GIMP, but it's not a professional product. For the average user, retouching family photos, no problems. It works great. For a professional user, designing images that will need to be printed at some big printing house, it's lack of CMYK support is a deal breaker.

    That crap shows up over and over again, that one little niggling little crappy feature that you've never even heard of, or that you thought no one wanted or used, will become this giant sticking point when you're trying to convert someone to an all linux/bsd system. OS/X has a lot less of that sort of problem...Mac, for all it's commercials to the contrary, has very friendly relationships with most of the big business software providers...Still though, there are issues (goddamn internet explorer) which can crop up and cause problems.

    In a nutshell, we've come a long way toward being able to toss windows completely, but if you have complex needs, or you need certain applications, you can still be forced into using it.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    1. Re:It's easy to say... by stewbacca · · Score: 1

      but if you have complex needs, or you need certain applications, you can still be forced into using it.
      Which is why it bewilders me that anyone would ever use Windows for their home personal computer...Who really has complex business compatibility at their house (other than those who work at/from home)? The problem with Windows is that everyone THINKS they need it, when frankly, a very small percentage actually do (speaking of using it at home for personal use). The Internet has pretty much rendered Microsoft an after-thought for me at home, with the exception of the short sighted developers who still develop with MS Windows/Internet Explorer requirements.
    2. Re:It's easy to say... by __aahmnf219 · · Score: 1

      Maybe all those people I know who use Photoshop at home, or Rhinoceros, or any other program that decades of Unix and Linux coders haven't managed to equal. For what I want (for my own amusement, not work related) to run, Mac doesn't work, and Linux isn't even a factor.

    3. Re:It's easy to say... by stewbacca · · Score: 1
      Please tell me you aren't inferring that Photoshop doesn't work on Mac? If it weren't for Macs, there'd be no Photoshop. I have a version 1.0 license from back in 1990/91 (can't really remember the exact time, but long before the Windows version ever came out).

      You do realize that Macs can run WinXP natively, don't you? How then is it that a Mac "doesn't work"?

    4. Re:It's easy to say... by Smauler · · Score: 1

      Anyone who is a games player basically must buy Windows. It is possible to be a games player using other operating systems, but you need to be vaguely technically adept and accept that a large proportion of games released will simply not work with your OS. If you don't need games, or Windows specific applications, then Windows is completely unnecessary. Try explaining that to people though...

    5. Re:It's easy to say... by __aahmnf219 · · Score: 1

      You've run the two sentences together to arrive at the wrong conclusion. The first was pointing out production type programs (including Photoshop) that haven't been ported to linux that I run at home. That was the thread I was posting about, the assertion that people didn't use expensive programs like Photoshop at home. The second was my assertion that in general Mac and Linux don't do the things I want to do. The unstated caveat would be something like '...unless I want to spend a big chunk of dosh I haven't got and learn new software or relearn how to run it on a new mac/linux box.' Just adding my own data points to counter the GP's assertions.

  32. The question is ... by Anonymous Coward · · Score: 0

    Suppose you have Microsoft product A and Microsoft product B installed on your system. Of course they are both legitimate copy, but you have only activated product A so far.
    Now, in which case would you agree that it is reasonable for Microsoft to refuse to provide update for product A because product B hasn't been activated?
    1. A = MS Office, B = Visio
    2. A = MS Office, B = Visual Studio
    3. A = MS Windows, B = MS office
    4. A = MS Office, B = MS Windows
    5. Never

  33. This is strange by Evets · · Score: 3, Informative

    I have a fresh Office 2K7 installation and also a Visio 2K7. Visio is not activated yet. I was still able to validate and install the PDF plugin two days ago without a problem.

    1. Re:This is strange by Dunbal · · Score: 2, Funny

      I have a fresh Office 2K7 installation and also a Visio 2K7. Visio is not activated yet. I was still able to validate and install the PDF plugin two days ago without a problem.

            That's only because you pirated it.

      --
      Seven puppies were harmed during the making of this post.
    2. Re:This is strange by Evets · · Score: 1

      Nope. All legitimate copies, thank you.

    3. Re:This is strange by just_another_sean · · Score: 1

      Inconsistent behavior from an MS product? That's unpossible!

      --
      Creationist Textbook Stickers Declared Unconstitutional by CowboyNeal
    4. Re:This is strange by Anonymous Coward · · Score: 0

      I'm not 100% sure, but doesn't 2K7 mean 2700 ? Like if I have a 2k7 pF capacitor, it's 2.7 nF ?

  34. Microsoft responds by jollyreaper · · Score: 5, Funny

    Dear Microsoft, When used incorrectly and in direct conflict of something that you are promoting, DRM sucks! By making the usage of your software a hassle, you risk further pushing more users of your applications to other solutions. Dear Consumer, You keep complaining about the taste and yet you're still sucking the Microsoft cock. Watch us continue to not give a shit.

    Love, Microsoft

    PS We had asparagus for lunch. We're not apologizing, just letting you know the taste is about to get worse.
    --
    Kwisatz Haderach
    Sell the spice to CHOAM
    This Mahdi took Shaddam's Throne
  35. What's wrong again... ? by rehtonAesoohC · · Score: 1

    when a legitimate -- but not yet activated
    How does Microsoft know that a product is legitimate if it hasn't yet been activated? It's my understanding that the activation process is the means by which Microsoft determines that a product is in fact legitimate.

    How is Windows XP any different? You can't download any Windows updates unless you have activated your copy of Windows... what's the difference?
  36. Alternate upgrade path? by Dachannien · · Score: 1

    What happens if the guy uninstalls Visio, gets the desired Office components, and reinstalls Visio? Would those components then work with Visio?

    What if he hadn't installed Visio in the first place? He should obviously be able to get the Office components he was interested in then. If he subsequently installed Visio without running the activation, would the components work with the unactivated Visio then?

    If the answer is yes, then Microsoft is either being an ass about it, or there's an as-yet unacknowledged bug in their validation process.

    1. Re:Alternate upgrade path? by Anonymous Coward · · Score: 0

      If the answer is yes, then Microsoft is either being an ass about it, or there's an as-yet unacknowledged bug in their validation process. experience says its both.
  37. 1 step needed. by GuyinVA · · Score: 1

    1) Activate Visio.
    done.

    Next story please

    1. Re:1 step needed. by TheAwfulTruth · · Score: 1

      Really, where are mod points when I need them.

      A small bug in an unusual case, easily gotten around by the end user in 2 seconds.

      Should it be fixed? Yes, Does MS need to be raked over the coals for this? No. Do some people really need to get a life? ... :)

      --
      Contrary to popular belief, coding is not all free blow-jobs and beer. Those things cost MONEY!
    2. Re:1 step needed. by Anonymous Coward · · Score: 0

      And what, miss a chance to bash Microsoft? You're new here, aren't you?

  38. Problems with old Office 2000 SR3 in 98 SE. by antdude · · Score: 1
    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    1. Re:Problems with old Office 2000 SR3 in 98 SE. by PhxBlue · · Score: 1

      He's using seven year old Office software on 10-year-old OS software, and he's complaining because he can't get updates online? News Flash -- companies don't support old software forever.

      --
      !#@%*)anks for hanging up the phone, dear.
    2. Re:Problems with old Office 2000 SR3 in 98 SE. by antdude · · Score: 1

      PhxBlue: MS still posts updates for Office 2000. See http://support.microsoft.com/gp/lifeoffice : "Office 2000 - Microsoft will continue to offer mainstream support for Office 2000 through June 30, 2004. The Office 2000 extended support period will last from July 1, 2004 through July 14, 2009. The latest Office 2000 service pack is required for hotfix support."

      Also, my old test machines at work still sees old Office 2000 updates as well. The thing is on Windows 98 SE laptop/notebook, it was working until last month's updates. :(

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  39. Re:It's easy to say... change isn't easy by mlwmohawk · · Score: 0, Flamebait

    Another whiner, "I need Windows bla bla bla"

    I'm sorry, while I understand a lack of control over corporate policy (That's why I only mentioned home use.) Your home is where you have control.

    As far as I'm concerned, if, at home, you run one piece of Microsoft software, licensed or otherwise, you are part of the Microsoft problem.

    Its like obesity or alcoholism, to change away from Microsoft does take some work. If you are not willing to work for that goal, you are part of the problem. People who whine about Microsoft but don't take a stand are lazy cowards who perpetuate the situation they complain about. Face it, you are in an busive relationship and you need to get out.

  40. thank you sir, may I have another? by Locutus · · Score: 1

    The though bubble over every MS executives head after hearing this would read: "Stop your crying and bend over and take it like a man. You've been doing so for years and years so shut the hell up and suck it up. It's the way it was, the way it is, and the way it will continue to be. It is our way."

    Abuse by Microsoft is not a new phenomenon and I doubt most Microsoft fans are going to think anything of having to jump through yet another hoop to get back to clicking buttons and wiggling that mouse around. Heck, the majority of their users don't know the difference between an application and a utility and hardly know what a file is. It's all a bunch of icons right? ;-/

    LoB

    --
    "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  41. What's the problem? by stewbacca · · Score: 1

    I'm no Microsoft fan, but why doesn't this guy just activate Visio. Problem fixed, no?

  42. In my experience by Anonymous Coward · · Score: 0

    Often the "brilliant" computer programmer is kept on a tight leash when it comes to features. He doesn't get to decide what the product should and shouldn't do, he only gets to decide how to make it do or not do that.

    So, I would put the blame for this flaw squarely on the business analysts who decided that this DRM was a required feature, and that it should work as it is currently working.

    Some of the blame might also go to whoever selected the deadline for release, and forced the product to go out the door before this kink was discovered by QA and worked out by the dev team.

  43. May be specific to Visio by QuestorTapes · · Score: 1

    Visio ships as a part of Office, at least in some developer packages; that may be why Windows Update's inability to validate Visio is preventing Office updates.

    Just a thought. I'd be interested to see if there are failures because of other unactivated products.

  44. Re:Slownewsday? FUD? Big deal, activate it already by jtownatpunk.net · · Score: 2, Insightful

    You really can't see the BFD? He has Product A installed on his machine. He installs Product B but hasn't run it yet. He tries to update Product A. The update system says, "You need to buy a legitimate copy of Product A."

    You really don't see what's wrong with that? Seriously?

    1) Product A is Product A. If it's legit and has passed all validation and activation checks, it should work. It should be updated. End of story.

    2) If Product B's lack of activation is an issue, any related message should state that Product B's activation is the issue. Telling him to purchase Product A (which is in no way failing validation or activation checks) is just stupid.

    3) Microsoft has a history of problems with their activation and validation procedures. This is a given. If you have 5 different legitimate Microsoft products installed, activated, and validated on your system and the process breaks for one, does it make sense to bring down the whole system? Say I've got Flight Simulator installed and my system crashes while I'm playing. It gets corrupted. It no longer passes validation checks. Should I be locked out of Vista, Office, Visio, and Money updates? Should I have to worry about Vista going into "reduced functionality" mode?

    That's the BFD.

  45. Shrug. by SatanicPuppy · · Score: 2, Insightful

    I like pc games. I like to play them; it's one of my best sources of stress relief. I've got way too much experience with WINE and I can make most games run in WINE...Eventually. But screw that! I don't want to buy a game then spend hours tweaking things to get it to run; I do enough of that crap at work. I want to just play it.

    I occasionally have to use Access and MSSQL Server. I occasionally have to use Visual Studio. It's not even always about corporate; if someone has a screwed up database, or a .Net site, and they want to pay me to fix it, I'm not above taking their money just because I don't like using those products, and I'm not going to limit myself by telling people, "Oh, I'm sorry. While I'm capable of doing this work, I refuse to do so because I'd prefer you were using OSS."

    I ended up out of work for a good while during the Dot Bomb, and OSS made it possible for me to make a nice living, but I sure as hell didn't turn down Microsoft work when my customers asked me for it. Why send them to someone else when I can do the work? And you can make some good converts that way; I hooked a lot of people on Samba.

    It's not about right and wrong, or good and evil. It's about tools, and giving people what they need to do their jobs. Don't cripple yourself by deciding that you're only going to deal with the tools you like.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    1. Re:Shrug. by mlwmohawk · · Score: 0, Flamebait

      It's not about right and wrong, or good and evil. It's about tools, and giving people what they need to do their jobs. Don't cripple yourself by deciding that you're only going to deal with the tools you like.

      As long as you continue to purchase and/or use Microsoft product, you are responsible for the Microsoft monopoly. If playing games is more important, then that's your choice.

      "If more people wanted peace as much as a television, we'd have peace" John Lennon.

      If all the people who complain about Microsoft stopped actually using Microsoft product, we wouldn't have the problem.

      The 20 and 30 somethings know NOTHING about giving something up to get something better.

    2. Re:Shrug. by Smauler · · Score: 1

      It's all very well being self righteous, but it isn't practical for the vast majority of people. Perhaps you don't have a need for knowledge of Microsoft products, but some people do, and it pays their bills. I'm one of them, to some degree.

      I'm currently in the situation in which I've got an old version of windows 2000 (which incidently is a great MS product) on my computer, and I'm just about to upgrade to new hardware. I'm planning on my primary working environment to be Linux (not sure which distro yet... possibly Slackware), but I might buy Vista basic OEM for nothing else but to play games. Sue me if I'm part of the problem - I've paid absolutely 0 to Microsoft in 7 years (technically I've never paid money to microsoft, I got my win2k from my father).

      People are selfish and have their own agendas, and my buying or not buying Vista will not affect the world at large. What does affect the world at large are the tie-ins between the major companies to screw the small time players.

      Open standards and getting rid of standard OEM installation are what will destroy the MS monopoly, not individuals who know about their choices choosing.

    3. Re:Shrug. by mlwmohawk · · Score: 2, Interesting

      Be a zealot all you like. Spend time telling people how stupid they are for using what they're used to. No skin off my nose, because I don't have an irrational emotional stake in using any software.

      Maybe I'm a zealot, its hard to tell because everyone is crazy these days, but I remember a time when people boycotted products from manufacturers with which they had a problem. I remember a time when people got OUTRAGED when treated badly. We impeached presidents for spying. We broke up monopolies when they were abusive. I remember when the U.S.A. had citizens not mere consumers.

      So, sure, call be a zealot, but to you I say you are perfect example of what is wrong with this country, an apathy and a complete refusal stand up for fucking anything. There are issues here, perhaps not right now, this minute, but in the future and a context far beyond your selfish bubble.

      If you don't see the danger, you are not paying attention. A computer is more than the sum of its parts, and there are things more important than relaxing and playing video games that give EVEN MORE money to an organization that corrupts governments and standards bodies.

      Being a zealot is a matter of perspective, to someone who stands for nothing, anyone who stands for anything is a zealot.

    4. Re:Shrug. by mlwmohawk · · Score: 1

      It's all very well being self righteous
      "Self Richeous" is merely a label people use to brand people who refuse to accept crap to which they acquiesced without a fight.

      but it isn't practical for the vast majority of people.

      Who ever said change is "practical" or even easy. Change is hard.

      People are selfish and have their own agendas, and my buying or not buying Vista will not affect the world at large

      I am reminded of a funny quote, "No snow flake takes responsibility for the avalanche." If you are not part of the solution you *ARE* part of the problem.

      Open standards and getting rid of standard OEM installation are what will destroy the MS monopoly, not individuals who know about their choices choosing.

      And those "standards" will never get used as long as people keep using Microsoft products.

    5. Re:Shrug. by Smauler · · Score: 1

      Then I'm part of the problem. As I said before, I've not given Microsoft a cent since my 2k purchase, so I'm not sure how I'm a snowflake. I'm not a fan of MS.

      I'm also not absolutely sure you know how monopolies work when unrestricted - they will destroy any competition, fast. People power does not work. I wish you could prove me wrong.

      The only way to curtail a monopoly is government intervention.

  46. well by Salsaman · · Score: 1
    By making the usage of your software a hassle, you risk further pushing more users of your applications to other solutions.

    You make this sound like it`s a bad thing.

  47. While we're bitching about activation... by TurboDog99 · · Score: 3, Interesting

    Every now and then I run into a machine that requires that a repair installation of Windows XP be done. The f***ing repair process asks for the product key. Sometimes a customer of mine hands me about 10 certificates of authenticity from Windows upgrades because you can't remove them from the upgrade packaging. Nobody has any idea which key belongs to which computer. The computer won't boot, so I can't extract the key with a key finder. The upgrade keys won't work with a full version install disk, OEM's need an OEM disk, etc. I've also had the mentioned problem with Office. My Office 2003 app was FrontPage 2003, which I installed but never started. Back to my previous point, the thing I dread most about fixing a dead machine is often the licensing BS I'll have to deal with. If I change parts...maybe a motherboard with a different chipset...Office and Windows XP, among other applications, want to reactivate. OEM copies consider it a different machine, and since they only get 1 activation, you need to call and explain what you're doing to Microsoft. What a pain in the ass. It's sad when your worst fear of upgrading a machine is how the software activation will react. This will only get worse as more software requires different versions of product activation. Most software with license protection is a pain in the ass.

    There's a balance that needs to be struck. Unfortunately, I think copy protection and identification is necessary for many companies that make money on closed source software. I've often seen that people who can afford software won't pay for it if they don't have to. I'd just like for the process to get easier. Having to take time out to install a licensing server on a network is BS. Having to call tech support and sit on the phone for hours getting a copy protection issue straight on software I've paid for is BS as well.

    1. Re:While we're bitching about activation... by Akardam · · Score: 1

      The computer won't boot, so I can't extract the key with a key finder.

      Combine a pinch of:

      http://www.nu2.nu/pebuilder/

      With a dash of:

      http://www.drowaelder.de/winpe/keyfinder-pe/keyfinder-pe.htm
      http://www.drowaelder.de/winpe/keyfinder-pe/keyfinder-pe.cab

      Serves an infinite number.

    2. Re:While we're bitching about activation... by iceOlate · · Score: 0

      If the computer won't boot, and you need to recover the product key to do a repair or re-install on an OEM copy of Windows XP, then you can use the Ultimate Boot CD found at http://www.ubcd4win.com/ ... You'll need to build the ISO on your computer, but its quite simple.. Its got a lot of utilities for fixing all kinds of problems, and you can easily add your own. I've used it for the same problem you mentioned for recovering a product key when the user/owner cannot find their's. If they purchased the copy, there's nothing wrong with recovering their product key by any means necessary.

    3. Re:While we're bitching about activation... by Anonymous Coward · · Score: 0
      I think they should start selling Windows with a USB key for activation. I can't imagine this is easier to circumvent than any other copy protection, and it gives so much more freedom. If the key is in the machine, the license is valid, and everything works. I bought a specialized simulation package (like $10000) which needs a key to run. But I can install it on all of my computers! Home/offices/laptop, all I need is the USB key and it works everyewhere. This is obviously impractical for every single program, but would be great for the OS license.

      Slashdot requires you to wait between each successful posting of a comment to allow everyone a fair chance at posting a comment.

      It's been 11 minutes since you last successfully posted a comment

      Chances are, you're behind a firewall or proxy, or clicked the Back button to accidentally reuse a form. Please try again. If the problem persists, and all other options have been tried, contact the site administrator.


      How long do I have to wait ?
    4. Re:While we're bitching about activation... by TurboDog99 · · Score: 1

      Thanks, I'll keep that in mind in the future. I like that it tells what kind of key it is. I just wish they could come up with a way for it not to be necessary. I think it's a bit better with Vista. At a Microsoft meeting, they said they've reduced the number of DVDs. Now they're all the same with the exception of volume licenses.

  48. Microsoft Not a Monopoly Here; Use Another Vendor by Anonymous Coward · · Score: 1, Informative

    If you don't like a product or service of some vendor; don't buy it.

    Visio Alternatives

    Microsoft Office Alternatives

    Next question?

  49. He can also uninstall it by someone1234 · · Score: 1

    Well, if he doesn't want it, he could always scrap it.
    Though, M$'s genuine disadvantage is quite silly.

    --
    Patents Drive Free Software as Hurricanes Drive Construction Industry
  50. Until Activation by nurb432 · · Score: 1

    Your software isn't considered legit by Microsoft ( and will stop working after a while even ). Don't like those rules? Choose a software vendor that doesn't have those restrictions.

    --
    ---- Booth was a patriot ----
  51. He's trying to install a plug-in that applies ... by Anonymous Coward · · Score: 0

    to Visio, along with the rest of the Office Suite.

    If you look at the screenshot, it is VERY CLEAR that Visio is not activated, and that it's the source of the problem. It sent him to the Office 2007 Product Page, because VISIO IS A PART OF OFFICE 2007!

    This is only an issue because the guy is too lazy to click one f-ing button.

  52. Maybe you were just the just the 65535th user. ;) by Anonymous Coward · · Score: 0

    - Garick

  53. Who are you guys kidding by Anonymous Coward · · Score: 0

    You're just mad that MS activation scheme actually works.

    Look at it from their perspective, what the bigger problem. Millions of pirated copies of your product representing billions in lost revenue or some guy that refuses to activate his copy of Office.

    Even if activation occasionally messes things up, it's still the most advanced and hardest to crack scheme yet and it has without a doubt effectively lowered piracy. Keeping up with WGA and getting updates is nearly impossible, which has made selling pirated copies much trickier.

    I think the only users they are interested in pushing away are ones not paying for their software and who can blame them there, that's the common business view. Though I'd argue and OS is more like a medium and doesn't needs a price tag to itself since it is a vehcile for proft via so many various means.

    So, minor problem. If anything you're showing that activation is effective and only a minor problem even when you did have a bug.

    I've never had a problem with activation, cept maybe having to call in by phone on a key that was activated too many times, but it didn't take long and that doesn't happen often. It's only at best mildy annoying, but it's very effective. I tell many clients to stick with the old office to avoid the massive cost increase per PC.

    This is just more anti-MS whining I think. I was surprised how hard activation was to crack on the OS, and while I may personally dislike that, I can see it's the way to go for a product like Windows.

    Why do we want mass Chineese piracy? How is that a good thing? Activation works 99% of the time from my experiences. If you want to use someone elses product, don't be coy and pretend that it is activation driving you away.

    Face it, you want to you VISO because it's the best software choice you have. Using another app will present a learning curve and likely have reduced functionality. If you don't like it, switch to Mac, but don't kit yourself into thinking that MAC won't impliment activation also as piracy of there OS skyrockets with the introduction of the x86 port and super cheap high end core 2 systems.

    Do you have a real complaint other than your software isn't perfect ? Activation while annoying is a result of over piracy of the Win32 platform and MS is in the right to try to stop it, though I wouldn't if I were them, at least not on the OS.

    Instead I'd have better activation on Office, the cash cow and just let people pirate the OS. However, there is still no reason not to slow them down with activation. The only downside is you may face less immediate mass appeal since many a power users who want to try out the OS won't be able to. However, that is not a technology decision, it's a busienss decisions and that mindset is certainly how most software compaines would look at it. Activation doesn't kill piracy, it just helps keep incentive for legit sales. Those who want the OS as soon as it comes out (why) will have to pay and those who want hassle free updates will have to pay, and greedy computer sales people trying to sell pirated copies of the OS won't be happy when they all start informing their customers the copies are counterfit.

    I mean think about it, MS could pop up a message that says your computer guy has sold you a pirated OS. Call this number and report him. They aren't trying to even use legal means against people so much as they just want a piracy deterrant to slow down the cycle. Without it Chineese are selling the OS pirated before it's hits the shelves. Well, that didn't happen with Vista. So, it's good to see, for once us outsmarting the Chineese and US technology working (mostly) as design. Certainly better than that missile shield is working.

    So, what your solution, switch over to Open Office ?, go for it. You're not going to hurt my feelings, but chances are your competition will have access to better tools if you go that route.

    You know, computer people, just expect a lot for free these days. Live it up, but if the US software ma

  54. To all those who say "what's the problem..." by dpbsmith · · Score: 3, Insightful

    "... why doesn't he activate Visio, already?"

    If a doctor find blood in your stool, you shouldn't say "what's the problem? It's a trivial amount of blood."

    The loss of blood is not serious. What is serious is what the loss of blood shows: that something is wrong inside you.

    Kopczynski found a bug in the activation system. This particular bug didn't affect him in a serious way this particular time. That doesn't mean it isn't a serious bug.

    1. Re:To all those who say "what's the problem..." by huckamania · · Score: 1

      This is just a stupid complaint, not a serious bug. Why doesn't he just activate Visio? It's a valid point.

      You may not agree with their philosophy or their implementation, but MS can do this if they want. Maybe they want people to validate all office components, maybe this is a bug in their client or server. Either way, this is just much ado about nothing from people who should know better.

      MS gets it coming and going on Slashdot, which gets tedious. Like this whole non-story.

    2. Re:To all those who say "what's the problem..." by balloonhead · · Score: 1

      I'm a doctor. We call it shit.

      --
      This idea was invented by Shampoo.
  55. No Worrys by PhilPSU · · Score: 1

    I see the somewhat the problem he has but then again I don't. You have a Microsoft Product not validated. Your inbaility to grab the huge basket of freebies fails. Which never has happen to me except when the trial period has run out. So you refuse to either purchase visio or register it but want addons from there website. Now there website does a basic check for Microsoft validated Products and since your visio isn't you lose. Thats lazy on thier end but god complain more. Just uninstall Visio or Validate it and there your fixed. You want the freebies for all the products but only paid for some of them. I see the problem its the user. Just remove visio and get an alternative stop relying on it if you don't like it. Its not really broken but it is, Its Microsft. Go use something else and stop wasting time.

  56. Autocad, anyone? by Anonymous Coward · · Score: 0

    Don't you have to click and click and re-click through every single Visio drawing? The mouse is teh total productivity killer. IMHO the only thing Visio is good for is fire exit maps and marketing pics for the slicky booklets IT makers hand out. Let marketing ppl get repetitive stress injuries...

  57. Re:Slownewsday? FUD? Big deal, activate it already by urbanriot · · Score: 1

    No, I see a little issue blown out of dramatic proportion, and people over complicating a simple issue. The software isn't activated - so uninstall it? Or activate it? Problem solved. It's THAT simple.

  58. Re:He's trying to install a plug-in that applies . by Sciros · · Score: 1

    Oh well if the feedback IS clear on what the issue is, and if he's trying to update Visio before activating it, then yeah he's just being a noob

    --
    I like basketball!!1!
  59. Correction by digitig · · Score: 1

    While I was posting that, IBM were emailing me to say that it had been fixed for me to get the software, so it seems I can now get it in the UK.

    --
    Quidnam Latine loqui modo coepi?
  60. Shrug. by SatanicPuppy · · Score: 1

    Be a zealot all you like. Spend time telling people how stupid they are for using what they're used to. No skin off my nose, because I don't have an irrational emotional stake in using any software.

    I'm not wedded to using a Microsoft product when I can get it done better with OSS, and I'm not committed to forcing OSS solutions on people who don't want them.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
  61. DRM linkage by blackraven14250 · · Score: 1

    The fact is, Office's DRM should be separated from the DRM in Visio and other products. If they weren't linked, there would be no problem to begin with.

  62. I've Been Saying It For Years . . . by l0rd.47hl0n · · Score: 0

    I have been writing Microsoft emails for a couple years in an attempt to get them to get their heads out of their asses and realize that Microsoft was starting to suck. Of course I didn't phrase it quite like that, but instead worded concrete reasons for their downward spiral, as well as possible solutions for them to ponder. Never once did I even get an automated reply to them. I can only surmise that the great Microsoft Corporation, the one that inspired nerds and laypersons everywhere, simply does not care what we want any more. Their agenda appears too political, and motivated solely by profit and a very narrow view of reality. I sincerely hope that the new guy on the block re-invents Microsoft . . . I fear Bill Gates may have finally killed it with Vista.

  63. ROFL. by SatanicPuppy · · Score: 1

    If I HAD a problem with it I wouldn't use it. I know this will shock you to the core, but, for what I use Microsoft products for, they serve me pretty well. My games work, I seldom need to reboot, I have 15 applications open, and the machine's not crapping itself.

    I'm working on a Windows machine right now, and the most troublesome piece of software I use on it is fricking FIREFOX, and I am actually considering boycotting it...To the point that I've actually bothered to download the new version of Opera for the first time in god knows how long.

    Right now I'm running Eclipse, Putty(x4), Navicat, Reflections, Dreamweaver, MS Management Console, MySQL Query Browser(x2), Outlook, Firefox, and Access 2003. Nothings causing me any problems, I'm on top of all my systems, and I'm satisfied...If I wasn't I'd be using something else.

    Apparently though, I'm some kind of intellectual traitor for not being miserable, and not boycotting all these products that aren't making my life a living hell, just because a zealot thinks I should. And yes, if you decide that my using Windows software is symptomatic of the moral decline of the US you're undoubtably a zealot.

    People like me, who are comfortable dealing with open and closed source software do more for OSS and the free software movement than all the hairy fanatics who equate closed source with all the evils of the world. If you can't even appreciate that there are legitimate reasons why people use closed source products instead of their OSS competitors, you are NEVER going to create a superior OSS product because you have absolutely no idea of what the POINT of the product actually IS.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
  64. Re:okay by Fred_A · · Score: 1

    Disabling parts of the applications that people PAY YOU MONEY FOR need to be better thought out than this. But, but, he already paid the money ! That's the point. Who cares what happens to him since he's already paid ? The ones you don't want to annoy are the ones who haven't paid yet, in hope they eventually will.
    --

    May contain traces of nut.
    Made from the freshest electrons.
  65. Correction to Post by IBitOBear · · Score: 1

    Strike: Dear Microsoft, When used incorrectly and in direct conflict of something that you are promoting, DRM sucks!

    Replace With: Dear Microsoft, Technological Measures to Enforce Illegal Prior Restraint, popularly misspelled DRM, sucks, is annoying, and is probably illegal in all contexts. We don't care if you have been "getting away with it", its wrong. Cut it out.

    --
    Innocent people shouldn't be forced to pay for inferior software development.
    --"Code Complete" Microsoft Press
  66. A fix for that bug... by Stormwatch · · Score: 1

    ...can be found HERE.

  67. Re:Slownewsday? FUD? Big deal, activate it already by PsychoSlashDot · · Score: 1

    Okay, so, what's the big deal here? Why doesn't this guy just activate Visio? Or uninstall it? Why would you have a piece of software installed on your computer if you're not going to use it? C'mon, I know this is Slashdot, but do you need Microsoft to "fix" minor issues so the truly incompetent don't have issues when going far out of their way to create problems?

    Reality is that Microsoft has elected to term Visio an "Office Suite" product despite the fact there isn't an Office bundle that you can buy that contains Visio. Then you have a person who purchases one of the traditional Office bundles legitimately who is prevented from accessing extensions to it because he has an unactivated so-called Office product on his system.

    Now, to answer your question directly, he may:

    1} have a timed-trial of Visio he's evaluating and CAN'T activate. In this case, trying a different MS product has impacted his purchased product. Not nice.
    2} have a 50-runs trial of Visio he's evaluating or using up to 50 times because he only needs to touch a Visio file a couple times a year and CAN'T activate. Again, his legitimate purchase is impacted.
    3} have a purchased Visio license that he's temporarily installed on a 2nd machine to get some work done and CAN'T activate. Again, legitimate Office product is impacted unfairly.
    4} have a purchased Visio license that he's installed in a virtual machine to test with that counts as a 2nd install and CAN'T activate. Yet again unfair impact to a purchased product.
    5} have a purchased Visio license that he doesn't want to activate because he a fraktard whining complainer.
    6} have a pirated Visio and CAN'T activate because he's a fraktard infringing bastard.

    The key takeaway here is that while there are certainly explanations for his situation that make him a bad guy, there are also explanations that make MS the bad guy. We shouldn't write off their unfair policies just because someone MIGHT be a fraktard. Legitimate customers should never be meaningfully impacted by measures taken to stop illegitimate users. Entering the 25-digit-code-of-inevitable-typos is bad enough.

    And really, the point here is that MS shouldn't view Visio as an Office app in this scenario. If MS wants to play the OGA game, they should treat each Office app individually. "Your Word is stolen, but your Excel, PowerPoint, Outlook, Visio, Publisher, Project, Access, InfoPath, OneNote, FrontPage, Accounting, Communicator, and Groove are all legal. You must fix your Word license before you will be allowed any Office Genuine Advantage Content." That's intensely mistreating a customer, but the way OGA has just been shown to work. Thank you MS.
    --
    "Oh no... he found the .sig setting."
  68. MS is doing fine. by DeVilla · · Score: 1

    Dear Microsoft, When used incorrectly and in direct conflict of something that you are promoting, DRM sucks! By making the usage of your software a hassle, you risk further pushing more users of your applications to other solutions.

    I still question this. What do they risk? Yet another article about how MS is hosing the customers? What does that mean? They had abysmal stability for the longest time and no one really stopped using the OS. They were a punch line when it came to security, yet business kept using them. They used DRM in the file system in ways that prevents you from recovering your hard drive if the computer breaks. The list anti-competitive behavior to long to mention, the forced upgrades, the computers that won't boot if you upgrade too much hardware...

    What makes this guy think that anyone will stop using MS over this? How is this any more inconvenient? Is this guy going to do anything more than write an article asking MS to stop? Is he going to start using a different solution? If not him, then who? Why does he think anyone else will?

  69. Irony by jmpeax · · Score: 1

    The irony is that it would be much easier to get exclusively pirated software. They've actually created a situation in which activation is a massive hinderance, as opposed to the behind-the-scenes, one-off post-installation few seconds of Internet communication that it's supposed to be.

    Having said this, the same is true for films and music, and has been for a long time. Buying some music or a film and not being able to move it to other devices is like a big road sign pointing people towards piracy as an easier, more convenient option. Even people who can afford to pay, who want to pay.

  70. Idiots by codingmasters · · Score: 1

    I say let them keep going. They'll end up reaping the rewards by going bankrupt in the end, because people simply aren't gonna stand for it anymore.

  71. What Really Winds Me Up... by pandrijeczko · · Score: 1
    ...are the people who think they are being really "cool" and "in" by sitting their criticising Microsoft products but who never actually DO ANYTHING ABOUT IT!

    Sorry, but it my book, if ANYTHING that costs you money does NOT do the job you believe it was meant to do, then it is "NOT FIT FOR PURPOSE" and you have a right to get your money back.

    But what do Microsoft care if you just sit there whinging on? They have achieved what they set out to do, they have your money.

    Can we not have more people with guts who are prepared to have the strength of their convictions and DO something? Rather than just sitting there spewing out what they believe to be clever diction?

    --
    Gentoo Linux - another day, another USE flag.
  72. LEAVE DRM ALONE! by Jesus_666 · · Score: 1

    How fucking dare anyone out there make fun of DRM after all it's been through?

    AACS has been broken. Trusted Computing is unpopular. The TCPA had do change its name twice.

    Slashdot turned out to be a newsblog, and now it's hosting a bunch of articles. All you people care about is warez and making money off of them.

    It's a technology! What you don't realize is that DRM is making you all this money and all you do is write a bunch of crap about it.

    It hasn't been a good copy protection scheme for years. AACS is called "Advanced Access Content System" for a reason because all you people want is CONTENT! CONTENT! CONTENT!

    LEAVE IT ALONE! You are lucky it even occasionally works for some of you bastards! LEAVE DRM ALONE!

    Please!

    Anonymous Coward talked about professionalism and said if Microsoft was professional they would've let people download patches no matter what.

    Speaking of professionalism, when is it professional to publicly bash a technology which is going through a hard time?

    Leave DRM alone, please.

    LEAVE DRM ALONE RIGHT NOW. I MEAN IT.

    Anyone that has a problem with it you deal with me, because it is not well right now.

    LEAVE IT ALONE!

    --
    USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
  73. Re: Yay! by brianary · · Score: 1

    Hey, if Microsoft wants to keep pissing off users with stupid overreactions, that's fine by me.

  74. What about server installs? by brianary · · Score: 1

    It isn't uncommon for server admins to have to drive to perform installs. Some Microsoft technologies also require certain Office products to be installed. So, if an admin isn't aware of this, drives to slap Visio onto his web server, and only later finds it's hosed up his ability to generate charts through COM or something, it's going to generate many sour stories to everyone he knows. Sure, this is a corner case, but so is someone using a legit Office and a "pirated" Visio. Oh well, just more evidence that business models based on artificial scarcity are doomed.

  75. So buy Office with Visio in it by Anonymous Coward · · Score: 0

    if it's a part of Office, it should be part of Office.

    What if it were part of Windows Vista? Your Vista is now broken because you bought it with a "demo" copy of Office 2007 with your new computer.

    Jeez, there's a lot of MS cork suckers on here today...