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Comcast Continues to Block Peer to Peer Traffic

narramissic writes "A report released Thursday by the Electronic Frontier Foundation (EFF) finds that Comcast continues to use hacker-like techniques to slow down customers' connections to some P-to-P (peer-to-peer) applications. The EFF said that Comcast appears to be injecting RST, or reset, packets into customers' connections, causing connections to close. 'The investigators say that their tests confirmed an earlier one conducted by the Associated Press that showed that Comcast is interfering with BitTorrent traffic. BitTorrent is a protocol used to efficiently distribute the online transmission of large files, and some entertainment companies have partnered with its creators to distribute its content online. Comcast has said that it doesn't block BitTorrent, or any kind of content.'" If you're the type that always looks for a silver lining, Comcast's skulduggery may be pushing Congress to reconsider Net Neutrality.

283 comments

  1. skul what? by seanadams.com · · Score: 5, Funny

    Never ascribe to skulduggery that which can be adequately explained by asshattery.

    1. Re:skul what? by geekoid · · Score: 1

      Seems like jackassery to me.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:skul what? by domatic · · Score: 1

      But if they're engaging in fucktardery?

    3. Re:skul what? by Anonymous Coward · · Score: 0

      skulduggery verb: to insert male genitals in another persons head. IE skull fuck

    4. Re:skul what? by sumdumass · · Score: 2, Insightful

      That would indicate the old school way of doing things. Invisible and moving bandwidth caps and stuff like that. You know, Because when they tell you that your buying a 3 meg/second connection that is always on and you do something to always be using it, you have somehow robbed them.

    5. Re:skul what? by QRDeNameland · · Score: 5, Funny

      Never ascribe to skulduggery that which can be adequately explained by asshattery.

      I believe that's known as "Shitcock's Razor".

      --
      Momentarily, the need for the construction of new light will no longer exist.
    6. Re:skul what? by snaildarter · · Score: 1

      I'd call that skullfuckery myself. Or perhaps skullrapery would be more accurate.

      God I hate Comcast. They just started charging me monthly modem rental, out of the blue. I called and said no, I own my modem, but thank you. That went unheeded, so today I called them again, and said, pretty please, take off the charge, since I am not renting your modem. Lady says oh, I see, there is a note here that says that, from the last time you called.

      They make me so mad.... I'm gonna switch!! To, um..., oh that's right, I have no choice, since they are a monopoly in my area. Sad, sad. I hope Congress actually proves its worth for once, and better regulates this monopolistic abuse.

      --
      Japanese scientist: Technically, sir, tomatoes are fags. Military scientist: He means fruits.
    7. Re:skul what? by cuantar · · Score: 1

      This constitutes further proof that the large ISPs are living in the past.

      --
      Legalize it.
    8. Re:skul what? by Anonymous Coward · · Score: 0

      I'd call that skullfuckery myself. Or perhaps skullrapery would be more accurate.

      Is there really such a thing as consensual skullfucking? You've just given me an idea for my will... Now I need a notary!
    9. Re:skul what? by sumdumass · · Score: 1

      Comcast has a history in this. Time Warner pulled some shit like this in the past. I remember getting a letter informing me I was above the average usages. It didn't say anything about disconnecting me but I thought it did and called back raising hell.

      You would think they don't understand the concept of "Average". so I explained it to them.

      And now that I think about it, you are right.

    10. Re:skul what? by superpulpsicle · · Score: 1

      If the bandwidth is legal I don't see how they can cut your connection off. Lets say you were doing some project that requires sending lots of packets then what? So is other providers better than comcast.

    11. Re:skul what? by sumdumass · · Score: 1

      There are better providers, but a sad reality is that comcasts enjoys a monopoly in much of their market place. There often just isn't another option that is high speed or reliable.

      And the thing is, it shouldn't matter if the bandwidth is legal or not. Comcast isn't a judge or the police. Their common carrier status exempt them from liability because they don't determine legalities of their users. If they want to make a complaint or cut your service entirely, then that is a different story. They might be limited on cutting service in places where no competition exists, I don't know.

    12. Re:skul what? by WhatAmIDoingHere · · Score: 1

      I used to have Adelphia during the whole "lol stealing" problems they had and I loved it. The speeds I got were 2x the advertised simply because the techs were looking for jobs instead of doing their current ones. Now we have Time Warner and Road Runner and while the speed is the same we're paying $30/mo more for it.

      --
      Not a Twitter sockpuppet... but I wish I was.
    13. Re:skul what? by budgenator · · Score: 1

      yeah like mine, my dial-up maxed out at 27.8, so I assume that DSL would be pretty dismal as well. At work we had satellite, which works good for web browsing but start something like FTP with a lot of handshaking and you'd be better off on dial-up. Out of spite I've been running ktorrent, I'd load anything on a "most popular" list at the trackers last night I managed to upload 221.4 MB.

      Comcast like all ISPs are NOT common carriers, but they do enjoy certain immunities against criminal prosecution for illegal content transfers; but that is not going to stop some soccer-mom from getting out of her SUV and suing the shit out of them in civil proceedings. I think we geeks should explain the advantages of bit-torrent for distributing religious and political brochures to our Church, Civic and Political groups, before long COMCAST will be tarred and feathered as the Godless Anti-American Heathens that they are.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    14. Re:skul what? by KevReedUK · · Score: 1

      Here we go again...

      Please cite evidence of ISPs common carrier status... it has been hotly debated on /. on numerous occasions, but I have yet to see any evidence confirming CC status!

      --
      Just my $0.03 (At current exchange rates, my £0.02 is worth more than your $0.02)
    15. Re:skul what? by Copid · · Score: 2, Funny

      Is there really such a thing as consensual skullfucking?
      That's a good question, and you should know that Congress is on it.
      --
      An interesting anagram of "BANACH TARSKI" is "BANACH TARSKI BANACH TARSKI"
    16. Re:skul what? by sumdumass · · Score: 1

      I thought that protection was in the common carrior parts of the DMCA which is why ISP get labeled as such. Has something to do with not creating the content or transfer and as long as they don't take part of it, they aren't held for the illegal content going across their lines. My understanding is also that it would limit the type and reasons the Soccer Mom could sue for.

      I'm right on with you on the taking a different approach. Actually, I'm not sure why we haven't started this earlier. religion and politics are generally something a company doesn't want to be on the wrong side of.

    17. Re:skul what? by pionzypher · · Score: 1

      From my understanding, it is inferred. ISPs are by definition a carrier. Cicso has a good overview here . A google search will pull up all sorts of discussions on CC status for ISPs(most of the snips on the google search were about topics like whether Verizon or Comcast has lost its CC status for various actions). There are relatively few discussions on whether they are indeed CCs or not. Likewise, discussions on whether phone companies are CCs or not are also rare.

      Additionally I've not heard of comcast nor any other major ISP itself being sued over its users transferring copyrighted or illegal data. This would further argue the point.

      Am I missing something? What leads us to believe that ISPs do not fall under CC status other than the fact that they are not traditional phone companies?

      --
      I'll believe in corporations having personhood when Texas executes one... - advocate_one
    18. Re:skul what? by budgenator · · Score: 1

      The DMCA gives them some immunities, but common carrier is a specific definition I believe its a FCC thing but not certain. DMCA is federal and a soccer-mom can sue in state court and arguing jurisdiction in court is a delicate matter, but still soccer-mom wins in district court, appeals court over-turns on appeal, wash rinse repeat, even for a Comcast it could be the death of a thousand cuts because the news of the win is front-page, the news of over-turned verdict is on page 57, which just emboldens the other soccer-moms.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    19. Re:skul what? by QuietObserver · · Score: 1

      I am not a lawyer, but this is my advice: Take all of the stubs from the bills they've sent you with the modem rental charges along with anything you can that proves you own your modem to a lawyer and ask your legal council to have the records of your support calls to Comcast on this issue seized, then sue to have the modem charges refunded, along with any damages that their charges might have cause you (i.e., bank overdrafts you might have incurred as a result of their charges against you for a service they aren't providing; the lawyer should know of an effective way to accomplish this). During the suit, make as much 'noise' as you can about their policies and their monopoly status in your area. If you become a big enough thorn in their side, you might accomplish something. Ordinarily, I wouldn't suggest this type of action, or even take such an approach myself, since the financial damage generally isn't worth it, but Comcast has repeatedly proven itself to be "Comcastic" (a word which, in my opinion, means we're going to stiff you no matter what you try, or in the words of a good friend of mine, "We're the phone company, so f*** you").

  2. Maybe it's their new hookup instructions? by Anonymous Coward · · Score: 5, Funny

    I think the problem may be due to their new cable modem hookup diagram.

    1. Re:Maybe it's their new hookup instructions? by Chris+Mattern · · Score: 1

      I think the problem may be due to their new cable modem hookup diagram.


      While that is funny as hell taken out of context, if the context is what I think it is, it's actually very, very good instructions and I'm glad to see Comcast is doing it. Because plugging your computer directly to the internet before making sure it's configured, patched and firewalled is a really *bad* idea.

      CHris Mattern
    2. Re:Maybe it's their new hookup instructions? by Anonymous Coward · · Score: 0

      Nope, it was a parody; I made it a few days ago and have been waiting to post it on the next Concast story. The original image wasn't even from Comcast.

  3. Straight from thier lawyers mouths by bizitch · · Score: 4, Informative

    Here is the official load of crap you get if you bitch about it to them .....

    -- begin bunch of shit ---

    Thank you for contacting Comcast Cable Mark.

    Thank you for writing to us in response to reports about Comcast's
    efforts to manage peer-to-peer traffic on our networks.

    Mark, we have posted new FAQs on our Web site making clear to our
    customers the steps we are taking to protect the customer experience for
    all of our customers. You may access content related to this issue in
    the FAQ section of http://www.comcast.net/

    First, and most importantly, you should know that Comcast does not block
    access to any Web site or application, including peer-to-peer services
    like BitTorrent. Our customers use the Internet for downloading and
    uploading files, watching movies and videos, streaming music, sharing
    digital photos, accessing numerous peer-to-peer sites, VOIP applications
    like Vonage, and thousands of other applications online.

    Mark, we have a responsibility to provide all of our customers with a
    good Internet experience and we use the latest technologies to manage
    our network so that you can continue to enjoy these applications.
    Peer-to-peer activity consumes a disproportionately large amount of
    network resources, and therefore poses the biggest challenge to
    maintaining a good broadband experience for all users, including the
    overwhelming majority of our customers who don't use P2P applications.

    It is important to note, however, that we never prevent P2P activity, or
    block access to any P2P applications, but rather manage the network in
    such a way that this activity does not degrade the broadband experience
    for other users.

    Mark, network management is absolutely essential to provide a good
    Internet experience for our customers. All major ISPs manage their
    traffic in some way and many use similar tools.

    Comcast believes we have a responsibility to our customers to provide
    this service. Network management helps us perform critical work that
    protects our customers from things like spam, viruses, the negative
    effects of network congestion, or attacks to their PCs. As threats on
    the Internet continue to grow, our network management tools will
    continue to evolve and keep pace so that we can maintain a good,
    reliable online experience for all of our customers.

    I understand you have some questions about Comcast's policies. You can
    view all of the Comcast Subscriber Agreements and Policies by visiting
    the Comcast Online Customer Support Center at http://www.comcast.net/terms/subscriber.jsp

    On this site you will find the Subscriber Agreement, the Acceptable Use
    Policy, and other policies relating to your Comcast Service. You can
    also view our Privacy Policy Statement at http://www.comcast.net/privacy/index.jsp

    Links to the Privacy Statement and Terms of Service are located at the
    bottom of every page at www.comcast.

    -- end bunch of shit --

    --
    ---- "Logoff! That cookie shit makes me nervous!" - A. Soprano
    1. Re:Straight from thier lawyers mouths by X0563511 · · Score: 5, Insightful

      It is important to note, however, that we never prevent P2P activity, or
      block access to any P2P applications, but rather manage the network in
      such a way that this activity does not degrade the broadband experience
      for other users.


      So, they are not even coming close to telling you the truth!

      How exactly sending RST packets to peers doesn't fall under "prevent P2P activity" I don't understand.
      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    2. Re:Straight from thier lawyers mouths by seanadams.com · · Score: 4, Funny

      -- begin bunch of shit ---
      bunch of shit, Mark.
      Mark, bunch of shit.
      bunch of shit.
      Mark, bunch of shit.
      bunch of shit. bunch of shit.
      -- end bunch of shit ---


      But you've got admit, it's pretty cool how they address you by name throughout this carefully composed, personal email response made Just For You.

    3. Re:Straight from thier lawyers mouths by timmarhy · · Score: 1
      " including the overwhelming majority of our customers who don't use P2P applications"

      How the fuck do they figure that? anyone who has spent 15 minutes on the internet knows that isn't true.

      --
      If you mod me down, I will become more powerful than you can imagine....
    4. Re:Straight from thier lawyers mouths by jnana · · Score: 2, Insightful

      It looks to me like Comcast is trying to mislead people into believing that they're saying:

      We don't interfere with P2P activity at all, so these accusations are completely baseless!

      But if you read the words carefully, you can see that following bullshit interpretation is a possible (albeit not the most likely) interpretation:

      We don't completely prevent P2P activity altogether such that you cannot ever download anything (completely) via P2P

      Which is fully compatible with the observed behavior of their tampering with it enough to cause problems and greatly reduce transfer speeds and increase transfer times for whole files, but it still being possible to use P2P apps for what they're intended for (albeit with much more hassle).

    5. Re:Straight from thier lawyers mouths by AySz88 · · Score: 2, Interesting

      It is important to note, however, that we never prevent P2P activity, or block access to any P2P applications, but rather manage the network in such a way that this activity does not degrade the broadband experience for other users. Their technical excuse (see this George Ou blog post .) is that this is true - with current modems, cable cannot handle the number of simultaneous transmits required by, for example, torrent uploads. Like Ethernet on a shared wire, they say, cable modems send out requests to transmit on a bus, which can collide repeatedly and require lots of retransmission attempts, which apparently causes runaway queuing problems.

      Personally, I don't really care whether the excuse true or not - I don't have empathy for "but my network can't handle it!". If someone buys Internet access and it is being used in good faith in accordance with spec, but the network breaks, the company should have to fix their network; the customer shouldn't need to adjust their usage. To me, it just so happens that the affected application is P2P.

      I'm a little fuzzy on this, but I think they'd have to upgrade modems soon anyway to continue competing with FiOS? (Something about DOCSIS 3?) Also, I am still curious - can someone with knowledge of current cable protocols verify that the excuse is plausible?
    6. Re:Straight from thier lawyers mouths by sh3l1 · · Score: 1

      Network management helps us perform critical work that protects our customers from things like spam, viruses, the negative effects of network congestion, or attacks to their PCs.
      um... what?
      --
      Help Me! I'm trapped in the tubes! Oh noes! Here comes a internet!
    7. Re:Straight from thier lawyers mouths by vixen337 · · Score: 2, Interesting

      The funny thing is, I got this exact same response in reply to a question about them blocking an UPLOAD from me. Then I replied to say that wasn't really my question, could I get their form letter for uploads and I got a form letter back that said I was asking about a feature that wasn't supported. Huh?

      It's obvious their tech support is not read. I called and I also got a load of bull about downloads that sounded scripted. I understand about downloads, but how is that stopping my uploads?

      I'm switching providers to someone who actually listens to a question before they give you an answer.

    8. Re:Straight from thier lawyers mouths by AySz88 · · Score: 1

      Oops; I forgot to mention that their technical excuse includes 'we block stuff that isn't P2P, too, if they do lots of transmits', so they aren't really trying to block P2P, it's just a frequent victim. (I hope my first paragraph makes more sense now.)

    9. Re:Straight from thier lawyers mouths by BillX · · Score: 2, Insightful

      Simple, they just use disingenuous, lawyerly weasel words. They don't "block" the traffic outright (since some percentage of the packets are allowed through), they just interfere with it. It's like saying that to prevent people using my driveway to make u-turns, if I grease the road 100ft before and after it such that the cars trying to pull in just slide past, I've made it damn difficult to u-turn there but haven't technically "blocked" access to the driveway...

      --
      Caveat Emptor is not a business model.
    10. Re:Straight from thier lawyers mouths by sumdumass · · Score: 1

      They are going to have to upgrade anyways just to compete with traditional DSL. I'm getting 8 megs at a site I admin and we saw spikes of 10 meg. The service rating is for 8 megs though. This is on standard copper through ATT/SBC business service.

      That site used quite a bit of bandwidth in VOIP and VPN traffic too. Never once has an issue with it.

      But, I guess a question might be, if their excuse is true, then why isn't time warner having the same issues and doing some of the same things. I havn't heard of time warner being accused of this and I think they might actually have more customers?

    11. Re:Straight from thier lawyers mouths by davidsyes · · Score: 1

      "It is important to note, however, that we never prevent P2P activity, or block access to any P2P applications, but rather manage the network in such a way that this activity does not degrade the broadband experience for other users."

      The weasely bastards....

      Notice the:

      "but rather manage the network in such a way that this activity does not degrade the broadband experience for other users."

      IOW, they are degrading YOUR (P2P) experience, but not the other, obedient (l)users.

      --
      Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"
    12. Re:Straight from thier lawyers mouths by ScrewMaster · · Score: 1

      But you've got admit, it's pretty cool how they address you by name throughout this carefully composed, personal email response made Just For You.

      Yes, it's impressive how Comcast has turned the art of lying to one's customers into a fully automated process.

      --
      The higher the technology, the sharper that two-edged sword.
    13. Re:Straight from thier lawyers mouths by revengebomber · · Score: 1

      My sledgehammer isn't blocking your skull, per se, but it's definitely doing something you should be concerned about.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    14. Re:Straight from thier lawyers mouths by WallyDrinkBeer · · Score: 1

      Hi, I'm from Comcast, we are telling the truth.

      We say we are allowing you to use p2p applications. You are free to use any p2p program provided you don't use it to communicate. You can launch your p2p application and even close it - all this counts as p2p activity.

      Look, we've paid a lot of money to get a bunch of PR people to write this stuff. Try to be more respectful, we aren't lying. The people in congress think it's a bunch of tubes so what the do we have to worry about.

      Have a nice day.

      PS I'm not really from comcast - please don't kick me off the internet.

    15. Re:Straight from thier lawyers mouths by cuantar · · Score: 1

      The second way of reading it in your post is exactly how I understood it initially.

      --
      Legalize it.
    16. Re:Straight from thier lawyers mouths by Anonymous Coward · · Score: 1, Insightful

      You are still getting your file. Therefore the activity is not prevented, although the usage is being throttled.

      The AUP that every Comcast subscriber signs allows them to do this. If a customer is not happy with it, they should switch to DSL or get their own T1, or something to give comcast some real incentive to 'fix' the problem rather than just complain about it.

    17. Re:Straight from thier lawyers mouths by krbvroc1 · · Score: 4, Funny

      But you've got admit, it's pretty cool how they address you by name throughout this carefully composed, personal email response made Just For You. Except his name is Steve.
    18. Re:Straight from thier lawyers mouths by FutureDomain · · Score: 2, Funny

      But you've got admit, it's pretty cool how they address you by name throughout this carefully composed, personal email response made Just For You. And here's the code that'll help you make your own personal email response Just For You. $pathetic_letter =~ s/Dumb Customer/Mark/;
      --
      Hydraulic pizza oven!! Guided missile! Herring sandwich! Styrofoam! Jayne Mansfield! Aluminum siding! Borax!
    19. Re:Straight from thier lawyers mouths by Anonymous Coward · · Score: 0

      You should record that call. I bet people would be interested to hear that. Clearly repeat your question, and see what crap they can come up with.

    20. Re:Straight from thier lawyers mouths by Anonymous Coward · · Score: 4, Interesting

      They don't interfere with your downloading, they interfere with your uploading. You can download to your heart's content at full speed - I've seen my 7Mbit Comcast cable connection spike as high as 20Mbit for more than 30 seconds, while downloading particular things with 500+ seeders online. This is difficult with Windows due to the built-in connection limit, but it's very easy on Linux or Mac. I can download folders larger than 6GB in less than three hours, with an avg. speed roughly being around 700 - 750KB/s.

      It's when you go to make an upload connection to another peer. BitTorrent wouldn't work at all (uploading or downloading) if Comcast just shot your upload connections down from the start; instead, they kill it after 30 seconds. I've timed it hundreds of times, from the time I announced to the tracker - it's always almost exactly 30 seconds. Unless you hammer the tracker with manual announcements or have a client that's smart enough to reconnect the peer "just to see" if it "really wanted to reset", you can't upload more than for 30 seconds at a time without either hammering the tracker, or taking excessive measures (it's been discovered that reconnecting the client as if it were just announced, upon being dropped, while causing somewhat odd client behavior, will work around the problem).

      This is a serious issue if you're a member of invite-only torrent sites where you don't get to download unless you've uploaded enough; it's also a serious issue if a lot of Comcast customers happen to use your BitTorrent-distributed product.

      The "quality assurance" cover is completely bogus - that's not what's going on. First of all, they're not hampering my upload speeds, they're dropping the connection completely after a set amount of time. How, exactly, does my uploading stuff on BitTorrent affect other customers' experience? Increase the bandwidth bill maybe, but that's not what's going on... they could easily throttle the speed down, but that's not what they're doing.

      I used to work for an ISP. Uploading doesn't hamper other customers' experience - downloading does. I think it's more plausible that they're being paid to screw up private BitTorrent trackers.

    21. Re:Straight from thier lawyers mouths by iminplaya · · Score: 1

      Let's see if I get this right...

      s/Comcast/Bombast

      --
      What?
    22. Re:Straight from thier lawyers mouths by Achromatic1978 · · Score: 0

      This is a serious issue if you're a member of invite-only torrent sites where you don't get to download unless you've uploaded enough

      Please. Please, I'm ever so curious - do show me an "invite-only torrent site" with ratios that distributes all this legal torrent traffic everyone's always talking about. thelinuxisobay.org, perhaps? (Yes, I know TPB is not invite-only) or perhaps linuxisonoid.com?

      Forgive me, but if you're bitching about it screwing with your ability to illegally obtain things, my sympathy isn't all that high.

    23. Re:Straight from thier lawyers mouths by Anonymous Coward · · Score: 0

      Ah, thanks. I was having a hard time understanding this all until someone marched in with his car analogy.

      *jerk-off motion*

    24. Re:Straight from thier lawyers mouths by compro01 · · Score: 1

      if not for all the other evidence, that might be valid reasoning. i know for a fact that the 2wire gateways (modem+router all-in-one) used by the local telco for DSL service have some NAT issues. they do odd things (crashing, dropping connections (the connection just stops, no RST like these fools are doing), losing sync, etc.) if you go above about 250 connections, as they run out of memory. they put the things into bridge mode, which basically turns it into a modem and a 4 port switch, for their higher-tier installs.

      but, IIRC, azuerus and most other BT clients have a default limit around 100, so unless they use unbelievably crappy gear, it's bollocks.

      --
      upon the advice of my lawyer, i have no sig at this time
    25. Re:Straight from thier lawyers mouths by Beefpatrol · · Score: 2, Informative

      I had an enlightening conversation with a Comcast CSR a couple months ago about this. I posted notes about it shortly thereafter. I'm sure they are thinking that they can get away with saying that they don't block anything because they aren't technically blocking certain types of connections or connections to certain ports. They are sending RSTs to new and existing connections inbound to the subscriber's IP after a certain number of inbound connections per unit time have been detected. (I think it is measured per unit time -- there may be some sort of weighting scheme that favors some ports or detected connection contents or something else, but for me, the relevant metric involved how many SSH connections I could make to my machine at home from school before new ones failed and all the established ones stopped responding.) There is absolutely nothing beneficial to anyone's user experience about blocking my very low bandwidth ssh sessions. Particularly since they don't just send RSTs to the new connections, but all the existing ones as well, unencrypted P2P apps are essentially worthless if you are subject to this kind of TCP meddling. I'm not a P2P expert, but every P2P network I have ever used would blow the inbound connection quota in a few seconds. You'd be lucky to be able to do anything except leach. See previous comment and pseudotranscript of conversation with Comcast guy here: http://yro.slashdot.org/comments.pl?sid=287993&cid=20477309

    26. Re:Straight from thier lawyers mouths by Thinboy00 · · Score: 1

      But you've got admit, it's pretty cool how they address you by name throughout this carefully composed, personal email response made Just For You. <Insert variable "name" here>, bunch of shit ...[and so on]

      He didn't just email them, he filled out a form. A cs rep chose this from about 50-100 (could be 500 for all I know, but IMHO 500 is waay too many) standard messages and runs it through a program to insert the name. Everything other than a thirty second reading of the question (wow, that sounded weird) and a two second "I chose message # 3" is automated. They've obviously received this question before. It read like state-of-the-art boilerplate text.

      --
      $ make available
    27. Re:Straight from thier lawyers mouths by jnana · · Score: 1

      Yeah, me too. I tend to easily spot the alternate parses of corporate-droid-speak, but the parent of my post clearly didn't, since he objected that they weren't telling the truth, when of course, they are telling the truth -- just not the one he imagined.

      It's curious that some people easily see these kinds of things and some people don't. I guess that's why marketers and related droids have no shortage of work.

    28. Re:Straight from thier lawyers mouths by zygwin · · Score: 2, Interesting

      Sites which have such restrictions include ones which distribute unofficial (aka bootleg) musical audio and video recordings like the thetradersden or purelivegigs etc which is perfectly legal as long as it was not released officially(DVD or TV Rips) but recorded by fans.

    29. Re:Straight from thier lawyers mouths by Anonymous Coward · · Score: 0

      It's not being prevented, it's just being disrupted. I hate to say it, but there's a difference.

    30. Re:Straight from thier lawyers mouths by aussie_a · · Score: 1

      $0.02 != $0.0002

    31. Re:Straight from thier lawyers mouths by Anonymous Coward · · Score: 0

      I'm simply suggesting that this may be where their motivations lie - I'm bitching about them pretending that it reflects their intention to provide superior service to all of their customers. If that's really the case, the solution they came up with is ineffective, since it also causes problems for customers using it for legit or in some cases exclusive access to purchased products. It's what I would call "extreme measures" - like killing everyone to kill the bad guy or something.

    32. Re:Straight from thier lawyers mouths by Eric+Damron · · Score: 1

      My experience is that they don't "initially" block P2P. The last time I used bit torrent to download Ubuntu I downloaded the complete ISO file at very fast speed. During this period I was able to share until my download completed. Then very rapidly the connections dropped off.

      So they probably feel that this is the correct formula to keep most of their customers happy. We can download a torrent unimpeded but can't continue to share after our download is competed.

      --
      The race isn't always to the swift... but that's the way to bet!
    33. Re:Straight from thier lawyers mouths by Findeton · · Score: 2, Insightful

      Please. Please, I'm ever so curious - do show me an "invite-only torrent site" with ratios that distributes all this legal torrent traffic everyone's always talking about. thelinuxisobay.org, perhaps? (Yes, I know TPB is not invite-only) or perhaps linuxisonoid.com?

      Forgive me, but if you're bitching about it screwing with your ability to illegally obtain things, my sympathy isn't all that high.

      Let me remember that downloading copyrighted material was, once upon a time, legal, and it was the industry, with the opposition of society, who illegalized it (yes, your democracy is crappy sometimes). They are criminalizing millions of americans, they are criminalizing a behaviour that is found natural and good by society. Basically, the industry is trying to adapt society to the industry's needs, when it should be the industry who adapted itself to society's needs. It's illogial and anti-democratic to prohibit a behaviour that an enormous amount of society does regularly and most of the people accepts as something good.

      You know? It freaks me out, because i'm spanish and here IT IS ABSOLUTELLY LEGAL to download or upload any copyrighted material, if you're not doing it for profit. Our particular RIAA and MPAA are pushing very hard to ban it but we won't allow it happen, not in Spain. And i can't help to think that if they finally win and downloading copyrighted material is banned, although at this moment 99.9% of our society knows it's a good thing to share culture in a non-profit basis, after some years, it would be easier to find people like you. They would have really won if that happens, because what they want is not banning downloading, what they want is to adapt society to their prehistoric economic model. I won't let them ban it in my country, because when i read you i see what we'd become, we'd start to fear sharing culture.

    34. Re:Straight from thier lawyers mouths by yakumo.unr · · Score: 1

      Good god that's the most horrendously condescending use of an 'insert name' tag I've ever seen.

    35. Re:Straight from thier lawyers mouths by budgenator · · Score: 1

      sure they are last night, My BT client probably sent a GB of handshaking overhead traffic in order to actually transfer 221.4 MBs of content that works out to 0.0001025 Mb/Sec!, Now that's a Comcastic HiSpeed experiense without any outright blocking!

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    36. Re:Straight from thier lawyers mouths by Bearhouse · · Score: 1

      Since you say you used to work for an ISP, I'm sure you know this, but just in case:

      1. Try changing port to a higher one, (might work if they've got really dumb filtering software).
      2. If uploading, check (in Bittorrent) 'Force Encryption' and uncheck 'allowing incoming legacy connections', (may hurt your download speed if the downloaders are using older/poorly configured clients).
      3. If using XP, fixes exist for the Windows conex limit (I assume you're referring to half-open conex limit?) - as always, Google is your friend.

      Oh, and for the posters who think that bittorrent is only for copyright infringers, there are plenty of legit uses, including Linx distros. Also, there are many places where copyright infringement is not illegal, (but not where Comcast operates...)

    37. Re:Straight from thier lawyers mouths by trm96 · · Score: 1

      I got an email similar to that when I sent them an email regarding the matter too... (http://trm96.com/blog/category/comcast/)

    38. Re:Straight from thier lawyers mouths by HouseArrest420 · · Score: 1

      It's obvious their tech support is not read. I called and I also got a load of bull about downloads that sounded scripted. I understand about downloads, but how is that stopping my uploads? Unfortunately the ppl that answer the phone calls like the one your talking about (and this is true for most call centers for any business), are not the people you WANT to be talking to, they're sorta jacks of all trades master of none. The people you want to talk to, you never will get the chance to, unless they call you!

      That and Comcast is completely unscripted (while on the phone, not sure about online tech support) which is why you'll hear 3 different answers from 3 different ppl regarding the same issue.

      I'm switching providers to someone who actually listens to a question before they give you an answer. Good luck, when you find one let me know. Most call center reps already have set idea of what your issue is when you call them....after all...don't you have to press 1 for sales, 2 for billing and 3 for technical support? Not saying its right they do this....but it is what they're paid to do.
      --
      This is Slashdot! Give me the latest gadget, bug, or OS project! This ain't english class so don't confuse the two!
    39. Re:Straight from thier lawyers mouths by X0563511 · · Score: 1

      Hmm, i would love to see a bittorrent derivative that didn't use TCP at all. Just UDP.

      They can send RST packets all they want and it won't do a damn thing as there isn't a "connection" to terminate.

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    40. Re:Straight from thier lawyers mouths by Anonymous Coward · · Score: 0

      1. Port number is set by some trackers, but is always above 35000 - if I get to pick, I use 42000.
      2. Done. Does nothing.
      3. Haven't used Windows in years.

    41. Re:Straight from thier lawyers mouths by letxa2000 · · Score: 1

      That's the most obvious solution I've been thinking about since I first heard of this Comcast RST problem. The technology exists to get around this 100%. Use it!

    42. Re:Straight from thier lawyers mouths by budgenator · · Score: 1

      That fix is so simple it's brilliant, should be easy to implement. Bit torrent is easily resilient enough to change to the more unreliable UDP.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    43. Re:Straight from thier lawyers mouths by palegray.net · · Score: 1

      I guess Comcast figures they're not really blocking your traffic, since you can always just restart your download and try again without any initial interference on their part... kinda like "sure, you can drive the rental car all weekend, but the gas pedal might not work on occassion."

    44. Re:Straight from thier lawyers mouths by Barlo_Mung_42 · · Score: 1

      "But you've got admit, it's pretty cool how they address you by name throughout this carefully composed, personal email response made Just For You."

      Naw, that just means all of that only appies to people named Mark. My p2p traffic gets through just fine.

    45. Re:Straight from thier lawyers mouths by Anonymous Coward · · Score: 0

      Exactly what I was thinking of. I'm mirroring the verizonmath mp3. It makes me quite happy to check my status logs, and still see hundreds of downloads every month.

  4. Practices like these make me not want to give them by davidsyes · · Score: 0

    business. I've been weaning myself OFF of the at-home "Internets" "experience". Not missing it much either, except when I need to upgrade PCLinux or Mandriva from DVD and then can't resolve dependencies because the DVD's don't have some (for example, VirtualBox dependencies.... frm one of the magazines...) Well, now I've come to live without Internets at home for months now and it's nice to kick 50% of that addiction...

    But, tho this is unrelated to torrents (which I don't use), it might make comblast wake up and be nicer. Offer a rate plan, ask torrent users to wait till off-peak hours, something... anything reasonable...

    --
    Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"
  5. Good for them by Anonymous Coward · · Score: 0, Interesting

    Good for Comcast. I hope more places continue to block BitTorrent. There's no legitimate use for it anyway. It should be banned.

    Any legitimate distributor of content can pay to distribute it with trying to hide the real cost from their consumer. Any other use of BitTorrent is by definition illegitimate.

    And in any case, users of residential internet connections shouldn't be surprised they don't get all the business features. Want a full internet connection? Pay for it.

    1. Re:Good for them by Omnedon · · Score: 1

      So you're saying that only people that can afford high outgoing bandwidth should be considered as "legitimate" content distributors?

    2. Re:Good for them by calebt3 · · Score: 1

      You've obviously never heard of Vuze (which features commercial distribution), Linux, or OpenOffice torrents

    3. Re:Good for them by calebt3 · · Score: 1
      A server can only push out so many bits to so many people at a time. Assuming that you are capable of downloading faster than the server can upload to you, you are wasting your excess bandwidth.

      it still doesn't make it OK to use a server application on a residential plan You should be able to use your bandwidth for whatever you want. If you want to act as a server streaming at 20KB/s, there is no reason you shouldn't be able too. Paying for commercial hosting is for if you want your uptime to be guaranteed, you don't want to maintain the box, and you want to have better upload bandwidth.

      they'd foot the bandwidth bill instead of demanding that their customers do Most FOSS sites that offer torrents do have HTTP and FTP transfers. I had to actively search for Ubuntu's torrents. Also, if your bittorrent download gets corrupted in transit, you don't have to download it all over again. Just the offending chunks.
    4. Re:Good for them by Al+Dimond · · Score: 5, Insightful

      Although you're marked as a troll, you're stating the honest opinion of lots of people and the opinion that shapes policy of many companies. So I'll bite. I think your characterization of BitTorrent users, looked at by the numbers, is probably true. While there are people using torrents to distribute content that's both legal and non-commercial (Free Software, for example), it probably makes for a pretty small percentage of the total. But that doesn't matter. The Internet is a network of peers. That's how it was designed, and I believe that's how it ought to stay. The more rights to communicate are gated by money and elitist policies the fewer voices contribute. You need to pay big bucks to get a fat pipe, but you shouldn't need to pay big bucks to get all the protocols. That's what the Internet means on a technical level. If you're not selling me that, you're not selling me Internet access, you're selling me "Web and Email access". If you want to offer that as a product, go ahead. But it's *not* true Internet access.

    5. Re:Good for them by Anonymous Coward · · Score: 1, Interesting

      And when I can't access the Internet because Joe loser "content wants to be free" is hogging all the available bandwidth, then what?

      BitTorrent and a DDOS are practically indistinguishable - which could easily be the real reason behind the behavior seen on Comcast. BitTorrent is probably just triggering automated anti-DDOS measures. If you've ever tried to use a network at the same time as someone else was using BitTorrent, you'd be glad Comcast was blocking them.

      I, for one, am glad Comcast is blocking BitTorrent. Some of the "free content" crowd might be annoyed, but the people using the Internet for legitimate purposes will at least be able to use it. It might not be "true" Internet access, but I'll take "working" over "impossible to use" any day, regardless of what some geeks who refuse to pay reasonable market value think.

    6. Re:Good for them by PostItNote · · Score: 1

      "Can't access the Internet because there's no more bandwidth"

      You have a fundamental misunderstanding of how TCP/IP networks work, and about how much bandwidth is available in the Internet core.

  6. It's not blocking per se...it's worse! by explosivejared · · Score: 2, Insightful

    It's far more sinister. They are spoofing packets by impersonating a p2p node. They are illegally interfering with their customers' service and don't have the guts to do it outright themselves.

    --
    I got a catholic block.
    1. Re:It's not blocking per se...it's worse! by Anonymous Coward · · Score: 0
      illegally? What law is being broken?


      Shit, firewalls send resets all the fucking time. So to IPSes. Routers will do it too. That's illegal?


      It's funny, I'm a comcast subscriber and I've got some torrents coming down, seems like it's working as well as it ever does.

    2. Re:It's not blocking per se...it's worse! by SuperBanana · · Score: 4, Insightful

      They are illegally interfering with their customers' service

      Since you've been modded up to "5, insightful"- would you care to tell us what is illegal about it? Extra credit for references to specific federal or state laws or regulations.

      And, more specifically, if it is illegal, why this is (supposedly) pushing Congress towards net neutrality laws?

    3. Re:It's not blocking per se...it's worse! by Kamots · · Score: 1

      My speculation would be that he's refering to something in the anti-spam laws that make it illegal to forge who an electronic communication (in this case the RST packet) is from. Impersonation of a third party for arguably malicious purposes... mmm... sounds like something that could well be illegal to me.

      Like you however I am interested in hearing what statutes would apply... I'm just more convinced that those statutes are out there.

    4. Re:It's not blocking per se...it's worse! by explosivejared · · Score: 2, Insightful

      blockquote> i>And, more specifically, if it is illegal, why this is supposedly pushing Congress towards net neutrality laws? /i> /blockquote> For an overview check the wiki

      Currently it is only violating net neutrality principles and is only a tort violation. So legality tends to depend on the judge. I come down on the side that is not QoS and patently violates net neutrality. So to me it is illegal and if I were a judge I would strike their actions. The reason it is pushing Congress is enough decent Congressmen like my beloved Rick Boucher (proud constituent of the 9th VA District) have decided to make this sort of thing statutory and not up to any fickle judge.

      --
      I got a catholic block.
    5. Re:It's not blocking per se...it's worse! by terrymr · · Score: 2, Informative

      I believe they are stretching definitions to the limit if not beyond :

      "The duty to carry does not mean that a carrier is never justified in refusing to provide service. It is well established that "if goods are not of the character that the carrier transports he may refuse carriage." Gorton, Supra at 109. Yet, the reasons for refusal are very limited and related to potential damage to other's goods, or to unreasonably high risks for the carrier in its capacity as insurer, or are beyong the reasonable capacity restraints of the carrier." http://www.cybertelecom.org/notes/common_carrier.htm

    6. Re:It's not blocking per se...it's worse! by UncleFluffy · · Score: 1, Flamebait

      would you care to tell us what is illegal about it?

      I don't know about the OP, but my argument would be that they're advertising an "Internet" connection, but violating RFCs left right and centre. If I purchase Internet service I expect it to behave as advertised - i.e. comply with the protocols which define how the Internet behaves. Anything else seems like fraud to me.

      --

      What would Lemmy do?

    7. Re:It's not blocking per se...it's worse! by ILuvRamen · · Score: 1

      I was gonna post about how hard could it possibly be to detect that the reset packets are coming from a different source than the rest of the data and block it but what you said makes me wonder. So they're impersonating someone else's IP to mask where the packets are really coming from? Isn't that not just bad and nasty but completely illegal?

      --
      Google's Super Secret Search Algorithm: SELECT @search_results FROM internet WHERE @search_results = 'good'
    8. Re:It's not blocking per se...it's worse! by SoapBox17 · · Score: 1

      RFCs are only recommendations (that even may be too strong a word). They are constantly violated left and right. In this case, they aren't even violating any RFCs so I don't actually know what you're talking about. All they are doing is sending you an extra packet with the same headers as other packets you received from some source, only this packet they send has no payload and has the "RST" flag sent. This is perfectly within the letter of the protocol, and causes a well behaved client to terminate the connection immediately. It is kind of sad to see people just to "omg it's illegal" just because they sent you a packet. It is only slightly less trivial to actively block traffic for a short amount of time instead of sending a RST which will eventually cause both sides to terminate the connection anyways. There is nothing illegal about that, so when they start doing it what are you going to say then? It is best you start looking for an argument now, rather than latching on to the first weak on that comes along.

    9. Re:It's not blocking per se...it's worse! by sumdumass · · Score: 4, Interesting

      While it is popular to claim something is illegal when the statement should be more like It should be illegal, I would be more along the belief that something like fraud or something along those lines.

      I looked but couldn't find the a law on a federal level but saw a few state laws in passing that include using the Internet to commit fraud and causing the interruption of Internet services in that act. Now suppose that their interference can be considered defrauding you of services they sold you and suppose that interfering with the data streams was the method for doing this, even though it is on their network, I imagine something could be twisted enough to apply.

      I look at it this way, Suppose you purchased a printer that printed 20 pages per minute. Says so right on the box and on the printer itself. Now, when you get home, you find that you have to buy the turbo module at a cost more then the printer in order to get that advertised performance. And when you complain, they tell you that it is done this way to protect their supply network. What sort of laws apply? Suppose that you have to feed the paper manually one sheet at a time and push a button after it is started without the turbo module which could be similar to having to monitor and restart your torrent or whatever.

      Now, what sort of laws would apply, would they be criminal or civil in nature, and seeing how comcast is a regulated entity, is there a state oversight organization that fields complaints already. In ohio, the public utilities commission has some oversight of time warner I think. I have used them in the past to help get complaints again Cell phone providers taken care of. I think it probably is illegal in some way under some laws. I just don't know the specific ones or if I am correct in that assumption. But the oversight necessary might already be there.

      Comcast sells the Internet, not some Internet like service. Their willful failure to deliver reliably might not sit well with local regulators either. At minimum, they should be forced to be honest and up front about their tampering with P2P applications before you purchase their service. and where there are no other options because of Comcasts government granted monopoly, there should be a way around it.

    10. Re:It's not blocking per se...it's worse! by Joe+U · · Score: 1

      Isn't that not just bad and nasty but completely illegal?


      That's a firm 'maybe'. It's not a real stretch to apply a law like criminal impersonation to this. (see above thread) The problem would be to get a decent AG to actually file the charges. It would be much easier to just file a fraud lawsuit and turn it into a class action.

      Ryan Singel at Wired has some notes about this as well. http://blog.wired.com/27bstroke6/2007/09/are-comcasts-al.html

    11. Re:It's not blocking per se...it's worse! by Kamots · · Score: 2, Interesting

      I'm thinking that you're not understanding what Comcast is doing. (Given your choice of examples)

      Lets look at what happens with WoW updates.

      Lets say that you're one of the first one's trying to do a WoW update, so your updater (which uses bittorrent) contacts Blizzard's servers. Comcast then sends you a packet pretending to be from Blizzard saying that Blizzard doesn't want to talk to you.

      That's forgery.

    12. Re:It's not blocking per se...it's worse! by MobyDisk · · Score: 2, Insightful
      FCC policy statement (FCC 05-151) August 5, 2005

      (1) consumers are entitled to access the lawful Internet content of their choice;(2) consumers are entitled to run applications and services of their choice, subject to the needs of law enforcement; I think inserting RST packets into the data stream would violate rule #2, and if the content is legal they are also violating rule #1.
    13. Re:It's not blocking per se...it's worse! by sumdumass · · Score: 1

      It is along the same lines as I listed. You have this thing that doesn't work as advertised, the Internet. Accept in this case, they are representing someone else in the process.

      And yea, I know what it was doing, the problem with using analogies is that you can never be exact enough to represent something as true as it really is. But we have fraud, the denial of service that comcast advertises when they sell the service and the reasons for the denial is because of Comcast, not any third party.

    14. Re:It's not blocking per se...it's worse! by m2943 · · Score: 1

      They are illegally interfering with their customers' service and don't have the guts to do it outright themselves.

      It's their network; they can send or not send whatever packets they want.

      They can also just cancel your account.

    15. Re:It's not blocking per se...it's worse! by cdrguru · · Score: 0

      Nice try.

      I bought a 100GB hard disk the other day. It said right on the box "100 GB" but when it was connected there was not 100GB available. I was obviously robbed. Somewhere between the manufacturer and my purchase some of those gigabytes were stolen, removed from the disk and given to someone else. I didn't get what I paid for. This is obviously illegal and I want the store or the manufacturer prosecuted!!!!

      I don't think Comcast is violating any law, and I'll bet Comcast has an user agreement that says they don't have to deliver what you want them to deliver.

    16. Re:It's not blocking per se...it's worse! by houstonbofh · · Score: 1

      Since you've been modded up to "5, insightful"- would you care to tell us what is illegal about it? Extra credit for references to specific federal or state laws or regulations.

      And, more specifically, if it is illegal, why this is (supposedly) pushing Congress towards net neutrality laws?


      When they send a rst packet that appears to come from me, it is fraud. Interfering with traffic in this way (claiming to be the other end to each end) is a "Man In the Middle" attack, and illegal in many states. However, not all. I have noticed that there have been no confirmed cases in Texas that I know of, it is goes against the Texas computer crime statute as I interpret it. (IANAL) I doubt that is coincidence... And that is also why a federal law is needed for the states where there is no protection.

    17. Re:It's not blocking per se...it's worse! by Kamots · · Score: 1

      The service being there or not isn't the issue.

      The issue is that comcast is pretending to be the 3rd party.

    18. Re:It's not blocking per se...it's worse! by MasterOfDisaster · · Score: 1

      I imagine it said on the box 100GB*, and a little further down on the box, and the shelf it was on, and the manufacturer's website it says "*1 GB = 1 Billion Bytes" and I'm sure your hard drive is 100 billion bytes.

      Comcast on the other hand seems to be selling High Speed Internet access, not High-Speed* Internet** Access***

      *High Speed, provided you don't go above our invisible bandwidth caps
      **Internet = Our internal network. Any similarities to the real internet are coincidence.
      *** Unless we decided to place unwanted RST packets in the middle of your stream

      --
      The opinions in this post are ficticious. Any similarity to actual opinions, real or imagined, is purely coincidental.
    19. Re:It's not blocking per se...it's worse! by Znork · · Score: 1

      Mmm. No. This would be if you try to go into the store to buy a 100GB disk and the owner of the parking lot outside pretends to be a store clerk and sells you a nicely packaged brick (to encourage you not to shop there anymore because other people need his parking spaces).

      Fortunately there's a whole host of options for stopping this method from working (google 'linux firewall comcast rst' or something), but as this method is an actual attack on TCP/IP itself, it will _really_ screw with the internet if this becomes commonplace.

    20. Re:It's not blocking per se...it's worse! by d34thm0nk3y · · Score: 1

      Sorry, this is not true. ISPs are not common carriers. They lobbied very hardly to not be saddled by such restrictions.

    21. Re:It's not blocking per se...it's worse! by Ilgaz · · Score: 1

      They are illegally interfering with their customers' service

      Since you've been modded up to "5, insightful"- would you care to tell us what is illegal about it? Extra credit for references to specific federal or state laws or regulations.

      And, more specifically, if it is illegal, why this is (supposedly) pushing Congress towards net neutrality laws?

      If there is ONE guaranteed way to get the boot from ANY ISP in ANY COUNTRY, spoof as you are someone else. That is it. Getting infected by Worm and spamming thousands of people won't get you kicked out that fast.

      I am telling in case they are tricking the P2P apps masking as a client or something.

      About the real issue? Stop whining to them or congress... Find another ISP, cancel your service stating the P2P as reason.

      That is the only way to punish someone on liberal economy and it really,really hurts after certain numbers.

    22. Re:It's not blocking per se...it's worse! by Karthikkito · · Score: 1

      I'm interested in knowing this -- if Comcast blocks all torrents by spoofing the RST packet, and I try to download a torrent from a US Government server (say, from NASA), is Comcast breaking the law by impersonating the a federal government computer?

    23. Re:It's not blocking per se...it's worse! by Anonymous Coward · · Score: 0

      "Since you've been modded up to "5, insightful"- would you care to tell us what is illegal about it? Extra credit for references to specific federal or state laws or regulations."

      I'm not him, but it seems to me that the past several years due to DoS attacks, several states have passed laws forbidding such things. Depending on how the law is written, re an ISP/provider may not be immune, and re technical aspects, this may fall under a sort of DoS attack, since it is forcibly shutting down connections against the user's wishes and outside the understood norm.

      How, I imagine given how government works, that they didn't treat all parties equally and gave ISPs letter of the law immunity from their own networks, but technically, Comcasts attacks may be crossing over to your network, such that aspects of the law may be in effect.

      Also, even if violating such a law, most prosecutors are @$$holes who won't touch this issue for various good reasons (written cynically).

    24. Re:It's not blocking per se...it's worse! by ScrewMaster · · Score: 1

      Find another ISP, cancel your service stating the P2P as reason.

      Most people that are affected by this would switch ... if that were an option. Far too often, thanks to the anticompetitive rules laid down by Congress and the FCC, it is not an option. At the core, that is the problem. If this were as truly competitive an industry as it should be, Comcast would be doing nothing here but giving it's competitors serious ammunition: "Dump your torrent-damaged Comcast account and come to OUR network, and experience the freedom of an unfettered Internet!" But Comcast is the only provider in a lot of places.

      --
      The higher the technology, the sharper that two-edged sword.
    25. Re:It's not blocking per se...it's worse! by HouseArrest420 · · Score: 1
      IANAL but my opinion is:

      What they're doing may not be right (countless have argued against, some for), but I'd put money on the fact that a company that has a net profit of $21.27 billion (taken from comcasts marketing figures on themselves so take it FWIW) would be able to hire competent lawyers that could tell them to stop what they're doing because they risk being shut down by the FCC. There's nothing illegal about what they're doing, its just in one of those grey areas that the FCC haven't clear up because it benifits them too....for now.

      --
      This is Slashdot! Give me the latest gadget, bug, or OS project! This ain't english class so don't confuse the two!
    26. Re:It's not blocking per se...it's worse! by u-235-sentinel · · Score: 1

      Comcast sells the Internet, not some Internet like service. Their willful failure to deliver reliably might not sit well with local regulators either. At minimum, they should be forced to be honest and up front about their tampering with P2P applications before you purchase their service. and where there are no other options because of Comcasts government granted monopoly, there should be a way around it.

      Try telling that to Comcast. They "claimed" we were using the Internet too much but refused to reveal what their bandwidth consumption limits were. Only that we had to "drastically" reduce our usage. They quoted two different numbers of what our usage had been for the month of December 2006. So which is it?

      I think they are just making crap up on the spot. That our usage with P2P and other protocols was far less than they were willing to admit. Hell, I even asked how I could validate their numbers. You can't of course. Just... trust us yeah that's it. We couldn't do anything bad to you right :D

      The company is soo used to lying it's second nature. At least that's my experience with them thus far. So now I'm blogging about it to get the word out. What's funny is Comcast is making my job soo easy and even providing fuel for the fire. I've been pushing for Network Neutrality and a fiber Infrastructure since then (going back to February 2006). It would allow a free market to dictate who's business succeeds and who's dies. The only way they are doing so well is their Government granted monopoly. If it wasn't for that, Concast would have serious issues when it came to their stockholders :-)

      Must be what they mean by "It's Comcastic!!"

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    27. Re:It's not blocking per se...it's worse! by sumdumass · · Score: 1

      IT is nice that you are doing something about it. But seriously, about the only thing that will stop comcast is an act of congress or a lawsuit. Well, maybe if enough complaints went to the FCC. I remember the statement about charging companies more having something to do with "as long as the customer can get what they paid for". So even though they don't care much about net neutrality, they seem to have a concern over getting what was advertised.

      Most states have a consumer protection department that prosecutes people who falsely advertise. Maybe sending some complaints that way could help in the long run. Or maybe talking to a lawyer and seeing about starting a class action suit might be another option. From your description, you are definately in a position to be effected by this and would likely have grounds for a suit if there ever was one.

      I hope you get the fiber in your area and I hope it is separated from comcast. Also, I think the net neutrality is a must.

    28. Re:It's not blocking per se...it's worse! by sumdumass · · Score: 1

      Isn't what they are doing while pretending to be the third part effectively shutting you out from using the service in the certain way that you are?

      Maybe I am confused on this.

    29. Re:It's not blocking per se...it's worse! by Annymouse+Cowherd · · Score: 1

      Yes, but what's important is that they are pretending to be the third party. They are completely allowed to block you from using the service, but not by impersonating the third party

    30. Re:It's not blocking per se...it's worse! by Anonymous Coward · · Score: 0

      >Most nefarious traffic actually follows the RFC's to the letter. They just happen to contain PDU data that can compromise a vulnerability in a system. Your argument is without merit, because it shows a lack of understanding of what security professionals consider acceptable behavior and what is not.

    31. Re:It's not blocking per se...it's worse! by mrchaotica · · Score: 1

      Find another ISP...

      Gee, you say that as if it were possible! Here's a hint: it's not!

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    32. Re:It's not blocking per se...it's worse! by Ilgaz · · Score: 1

      Find another ISP...

      Gee, you say that as if it were possible! Here's a hint: it's not!

      Well they can enjoy their monopoly for now until Satellite solutions which already exist at North Europe come there.

      As I am a foreigner, for us, USA is a free economy so we assume people have more choices. I think I assumed wrong. Thank you.

    33. Re:It's not blocking per se...it's worse! by mrchaotica · · Score: 1

      You're welcome. And since you seem interested, I'll explain further: I live in Atlanta (in the city proper now, but I used to live in the suburbs where the situation was also exactly the same). I can get cable Internet with (only) Comcast, which has a local monopoly, or I can get DSL with AT&T, which is the same AT&T that the FCC broke up in the 70's (I think) for abusing its monopoly, and which the current FCC has allowed to re-form. And even then, I'd have to get a landline (which I don't have and don't want) in order to switch to DSL. So, DSL is a non-option, and since satellite and dial-up don't count as broadband, they're non-options too.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    34. Re:It's not blocking per se...it's worse! by terrymr · · Score: 1

      I think the opposite is actually true. Without common carrier status ISPs are not shielded from liability for their customers traffic.

  7. Should be shot by norton_I · · Score: 5, Insightful

    People who inject fake RSTs into network streams should be shot.

    This will lead to non-compliant network stacks which attempt to detect "bogus" RSTs and ignore them. And that cannot be allowed to happen at any cost.

    It is fine for them to drop packets. It is a dick move, of course, when they sold people the bandwidth and don't let them use it, but TCP/IP is designed to deal with packet loss, and treat it as congestion. Fragrantly violating the network standards that allow communication between different networks to interoperate is literally trying to destroy the internet, and cannot be tolerated.

    1. Re:Should be shot by Entropius · · Score: 1

      I think that if they're injecting packets into their customers' data streams, we should be injecting packets into theirs, right?

      Quality of service is important, so just to ensure that their service is up and running, we should ping -f -s 10000 it, don't you think?

      ***

      In essence, Comcast is executing a denial of service attack on their customers' traffic with a third party. That traffic does not belong to them; they merely carry it. Isn't this illegal under some sort of computer-sabotage law?

    2. Re:Should be shot by Anonymous Coward · · Score: 3, Funny

      Fragrantly violating the network standards...

      I think we might have had the same guy install our cable! Tell him I said 'hi', next time you see him.

    3. Re:Should be shot by Vellmont · · Score: 2, Interesting


      This will lead to non-compliant network stacks which attempt to detect "bogus" RSTs and ignore them. And that cannot be allowed to happen at any cost.

      Why? Just ignore all RST packets for bittotent ports, and timeout any connections. Do it at the NAT level, and you don't have to modify the OS. It leads to some extra open connections, but big deal. Comcast can just plain old block the connections anyway, the only reason they're not is because it takes more router resources than they have.

      --
      AccountKiller
    4. Re:Should be shot by Velcroman98 · · Score: 1

      Aren't smaller (64) sized pings more annoying? I'd think sending more smaller packets would require more processor power to deal with them all.

    5. Re:Should be shot by smorken · · Score: 1

      Fragrantly violating the network standards that allow communication between different networks to interoperate is literally trying to destroy the internet, and cannot be tolerated. So, not only are they sending reset packets, they are sending their customers stink bomb packets?
    6. Re:Should be shot by Entropius · · Score: 1

      Good point.

      A more sophisticated thing to do might be to see what sort of email virus scanning they have and saturate the CPU on that, by sending .exe's (or, better, .exe's inside a compressed container, and maybe tweak the compression so it takes the maximum amount of CPU to decompress).

    7. Re:Should be shot by Anonymous Coward · · Score: 0

      Earlier in the year my company moved into a new datacenter. We were experiencing degraded network performance due to some crazy RST's comming from their equipment. Couldn't get them to stop, so we terminated our contract with predjudice. Its nice having a legal department that froths at the mouth.

    8. Re:Should be shot by m2943 · · Score: 1

      In essence, Comcast is executing a denial of service attack on their customers' traffic with a third party. That traffic does not belong to them; they merely carry it. Isn't this illegal under some sort of computer-sabotage law?

      Why would it be illegal? It's their wires. It's not even a contractual violation. You signed an agreement with them which specifically prohibits you from sending P2P traffic and allows them to take any steps they like in order to protect their network.

      If you want to do P2P file sharing, upgrade to a business account; they are not that much more expensive, and you can actually use your full bandwidth 24/7.

    9. Re:Should be shot by Znork · · Score: 1

      "Why would it be illegal? It's their wires."

      Mmmhmm, so a phone company tech can call you and pretend to be your boss and fire you?

      Falsifying messages and pretending to be someone else is frowned upon whatever the ownership situation of the medium in question is.

    10. Re:Should be shot by dreamchaser · · Score: 1

      People actually use Comcast for their enterprise data center??? I'd like to get some of what those guys were smoking then :)

    11. Re:Should be shot by blackdew · · Score: 1

      So if your phone company starts helpfully adding words you did not say to your phone calls that would be fine too, right?

      Or if your post office adds a bomb to your package?

    12. Re:Should be shot by kd4zqe · · Score: 1

      Fragrantly violating the network standards that allow communication between different networks to interoperate is literally trying to destroy the internet, and cannot be tolerated.

      I've been opposed to "fragrant" violations all along, like when they shit all over my VoIP service so that the can prioritize access to their own, more expensive, service.

      I can do without the fragrance please! I have Plug-ins for that.
      --
      You're not paranoid if they really ARE out to get you...
  8. Silver lining? by Loki_1929 · · Score: 2, Insightful

    How is it a silver lining that Congress may reconsider Congressionally mandated Federal control over the internet in the United States?

    If there's one thing Congress and the rest of the Federal government have proven time and time again it's that the only thing they're good at is spending money. Everything else they try to do (ie. all the stuff they spend the money on), they can't help but fuck it up. Never heard the phrase, "Good enough for government work"?

    If you're in favor of Ted "Series-of-Tubes" Stevens and his band of merry men handing over control of the internet to the F "OMFG A DECISECOND FLASH OF BREAST!" CC, then I have to ask, why do you hate the internet?

    --
    -- "Government is the great fiction through which everybody endeavors to live at the expense of everybody else."
    1. Re:Silver lining? by Entropius · · Score: 2, Insightful

      If there's one thing Congress and the rest of the Federal government have proven time and time again it's that the only thing they're good at is spending money. Everything else they try to do (ie. all the stuff they spend the money on), they can't help but fuck it up. Never heard the phrase, "Good enough for government work"?

      I think the interstate system, the university system, the Park Service, the management of national forests, public libraries, and a lot of other things work pretty well, and don't mind spending tax money on them at all.

    2. Re:Silver lining? by Jah-Wren+Ryel · · Score: 3, Informative

      How is it a silver lining that Congress may reconsider Congressionally mandated Federal control over the internet in the United States? Because they've got a pretty good track record so far.
      Net neutrality was the rule of the land until just recently.
      It is not something new, it is a return to the way it was only a few years ago.
      In 2005 the SCOTUS ruled that broadband internet was an "information service," and not a "telecommunications service." Thus freeing broadband ISPs from the laws that have enforced "network neutrality" for telephone service for decades.
      --
      When information is power, privacy is freedom.
    3. Re:Silver lining? by timmarhy · · Score: 1

      you think universities are working well do you? what about the fact you just about have to morgage your freaking house to pay for it and that after all that expense the quality of the graduates is poor?

      --
      If you mod me down, I will become more powerful than you can imagine....
    4. Re:Silver lining? by Entropius · · Score: 1

      Average undergraduate tuition to a four-year public university is $4500/year (see http://en.wikipedia.org/wiki/College_tuition#Recent_trends), and many students receive scholarships, grants, subsidized loans, etc.

      The quality of graduates is only as poor as the quality of entrants; as a TA, I've seen some *serious* dumbshittery among some of the undergrads. Some of them are brilliant.

    5. Re:Silver lining? by QuantumG · · Score: 1

      The US has pitiful competition in Internet service. I'm surprised that antitrust laws have not come into effect yet. Actually, no, I'm not surprised, because individuals can't sue companies for antitrust violations.

      --
      How we know is more important than what we know.
    6. Re:Silver lining? by The+One+and+Only · · Score: 1

      18 year old kids don't have houses, dipshit. And we can borrow money (with federal guarantees) to pay for college without one.

      --
      In Repressive Burma, it's not just your connection that dies. slashdot.org/comments.pl?sid=314547&cid=20819199
    7. Re:Silver lining? by sumdumass · · Score: 1

      scholarships, grants, subsidized loans, etc
      I know you were pointing from a website that listed those but I don't think it is fair to account afford-ability with either of them.

      Just because the student doesn't have to pay for them, doesn't mean they aren't being paid in some way. It only means that certain people will get a privilege that other won't. I couldn't get the pell grant or any other federal funded grant because My parents wouldn't submit their financial information for me. I didn't even live with them at the time, And I had seriously pissed them off when moving out. but that was my fault not theirs.

      45 grand per year is more then starting salaries for most everything coming out of school. 180,000 for a 4 year degree. In most cases, it would take multiple years working in those trained positions just to reach the gross pay that would cover your expenses assuming you didn't spend your check on anything else. It really isn't a good state we are in.
    8. Re:Silver lining? by sumdumass · · Score: 1

      The providers for the Internet are the same providers in most cases that enjoyed government granted or imposed monopolies in another utility area.

      The monopoly situation is sort of built in from the ground up and proving rather difficult to get rid of.

    9. Re:Silver lining? by Entropius · · Score: 1

      45 grand per year? I think you dropped an order of magnitude somewhere.

      That sucks that your parents screwed up your ability to get a pell grant; the assumption that parents' have their children's best interests at heart is taken for granted by the people doing financial aid, and sadly it's not always the case. This is a flaw in the system.

      Does this still prevent you from getting a student loan?

    10. Re:Silver lining? by Aardpig · · Score: 1

      How is $4500 equal to 45 grand per year? Are you really just some dumbass?

      --
      Tubal-Cain smokes the white owl.
    11. Re:Silver lining? by negatonium · · Score: 1

      I am so sick off all this "what a bunch of fuck-ups Government is"! It's not like civilian business has been this great savior of humanity either. Deregulation, privatization. Yeah businessmen are saints and will make sure to look out for their fellow man. Child labor, sweatshops, poison toys, banking scams, toxic spills. That's right, nothing ever gets fucked up when it's in private hands.

      If you want to visualize what the world would be like deregulated and privatized like these knee jerk, naive neo-cons advocate, imagine a cross between Iraq on a really bad day and your email inbox with all filtering turned off.

      It's not Government that screws things up. It's bureaucracies. And Government has no monopoly on those (or haven't you ever tried to call your cell phone company)!

    12. Re:Silver lining? by timmarhy · · Score: 1

      i just added you to the list of people i'm smarter then. discussion over.

      --
      If you mod me down, I will become more powerful than you can imagine....
    13. Re:Silver lining? by timmarhy · · Score: 1

      If you want a degree that is even going to be looked at by employers, it's going to cost more then $4500 unless you want to work at burger king with that associate diploma of arts.

      --
      If you mod me down, I will become more powerful than you can imagine....
    14. Re:Silver lining? by sumdumass · · Score: 1

      for some reason I added an extra 0 in there. Oh well.

      Yea, It sucks. It was also almost 15 years ago so things were a little cheaper but so was the average income.

      For some reason, I don't understand why they need your parents information when you aren't living with them or if they refuse to pay your tuition. They more or less don't have to do anything after your 18 and in some cases, you can be emancipated at a younger age. There are probably a lot of kids who are cut off for similar reasons. It is like they are neglecting the simple things that get blown way out of portion when teens think they know it all and parents attempt to prove them otherwise.

    15. Re:Silver lining? by greeze · · Score: 1

      I just added you to the list of people I'm smarter than. Discussion over.
      Fixed.
    16. Re:Silver lining? by Entropius · · Score: 1

      I am a graduate student at the University of Arizona, a Research-1 institution with a bunch of top-ranked programs (Eller College of Management, Lunar and Planetary Labs, Steward Observatory, the architecture program, and lots of others). It's certainly not a Cracker-Jack-Box degree.

      Tuition: $4700.

  9. tcpdump? by Jonesy69 · · Score: 1
    would this filter:

    tcpdump 'tcp[tcpflags] (tcp-sys|tcp-rst) & !=0 and not src and not dst net 192.168.1.1'
    work in detecting resets to syns? my head is a lil foggy right now, and its friday night, and I'm on slashdot.
    --
    Bought the ticket, taking the ride.
    1. Re:tcpdump? by rhsanborn · · Score: 1

      This isn't my field, but I'll speak to it anyway :P One of the biggest problems with Comcasts RST packets is that they are spoofed to look like legitimate RST packets, which are necessary.So a filter that effectively blocks RST packets from Comcast, would, as I understand it, also block regular RST packets coming from BT peers.

  10. Define Net Neutrality by mdmkolbe · · Score: 2, Insightful

    Define "net neutrality". I don't want high-level goal oriented stuff. I want to know exactly what such a law would look like because frankly I'm skeptical that any net-neutrality law wouldn't just be full of vagueness, unintended consequences or be so limited as to be useless.

    Just saying "make the networks fair" doesn't make a good law, but that is all I've heard from the NN people. I want to be behind NN, but I can't as long as it is so ambiguous.

    1. Re:Define Net Neutrality by Entropius · · Score: 3, Interesting

      Well, one way to do it:

      1. No ISP shall give preferential handling to, modify, fail to deliver, or alter the content of traffic based on either its source, the protocol over which it is carried, or its content.

      Exception: If a quality-of-service mechanism becomes widely used over the Internet, such as setting a time-critical flag on certain traffic (online gaming, VoIP, etc.), ISP's may give preferential handling to traffic so flagged, as long as:

      a) the mechanism for requesting a higher QoS for certain traffic is widely known and available, such that anyone can use it;

      b) the preferential treatment given to time-critical content is given equally to all traffic claiming to need a higher QoS without regard for its source, the protocol over which it is carried, or its content;

      Exception: Traffic which is clearly and unambiguously malicious may be dropped. "Malicious", in this case, means either:

      a) It is intended to interfere with the correct operation and control of the recipient's equipment, if the recipient of the traffic is a customer of the ISP. This includes, but is not limited to, denial-of-service traffic and exploit attempts. However, an ISP must honor a request in writing by a customer to cease filtering inbound malicious traffic to them.

      b) It is generated by a program running without the consent of, and against the wishes of, the owner of the sending computer, if the sender is a customer of the ISP.

      c) Such traffic consists of unsolicited commercial email, and the customer has requested that the ISP filter inbound email to remove spam.

    2. Re:Define Net Neutrality by timmarhy · · Score: 1
      You haven't been paying attention then because it's very easy to define.

      Isp's shall not impede or intercept network traffic in their network without a court order unless said traffic's destination is their own network or networked equipment.

      This means they still control their own network within the bounds of existing privacy law, it means there's no loopholes for spammers or DoS attacks since their destination is the isp's network. it means comcast, at&t and buddies can't prevent me from reaching google etc at full speed since the destination is MY pc, not their network routers/servers etc

      --
      If you mod me down, I will become more powerful than you can imagine....
    3. Re:Define Net Neutrality by SanityInAnarchy · · Score: 1

      c) Such traffic consists of unsolicited commercial email, and the customer has requested that the ISP filter inbound email to remove spam.

      Don't make it spam-specific. Make it possible for the consumers to opt-in to very specific and clearly defined filters -- that is, if it claims to filter spam, it will not also filter bittorrent. And make sure that's opt-in, not opt-out, so that unless people are specifically requesting some sort of filter or shaping, they don't get it.

      But yes, it is pretty easy to define.

      --
      Don't thank God, thank a doctor!
    4. Re:Define Net Neutrality by sumdumass · · Score: 1

      A simple law that said it is illegal for a internet service provider or operator to discriminate or manipulate the traffic one the net in any ways that deny the customer the service level they paid for.

      You would have to add that they cannot discriminate any peer traffic based on a payment other then a standard minimum generally in use for all peer providers.

      Peering is the concept of routing your information over networks that don't belong to you or the recipient of your data in order for it to get to the intended recipient. It is the core that makes the internet, the internet.

      So hopefully, with a simple law like that, you slowest point in any communications will only be the slowest connection anyone along the path has. If I have a 3 meg connection and you have a 6 meg, our transfer will only go at 3 meg (the technical allotment after considering the bandwidth split, upload speed and other uses I am doing) This should also stop ATT/SBC from slowing your Google pages to below the speed you have based on some payment system they have.

      Net neutrality should mean getting what you paid for not some other representation based on a third party's ability to extract money or willingness to not expand or fix their network.

    5. Re:Define Net Neutrality by bendodge · · Score: 1

      I am personally against the current form of net neutrality. I think that government intervetion is almost always bad. The ONLY regulations that should be passed:

      1. All backbone providers must allow other providers to connect to them on a naked pipe.
      2. All providers must use standard protocols*.
      3. Providers may only throttle data/bandwidth based on protocol, not orgin/destination.

      *I'd leave defining "standard" up to ICAAN, with these additional rules:
      1. The protocol must be open - anyone can see how it works and get specs for it.
      2. Usage or modification of the protocol must not be restricted by patents or copyright.

      I believe anything more is harmful to the free market.

      --
      The government can't save you.
    6. Re:Define Net Neutrality by MikeBabcock · · Score: 1

      Reminds me of calling my ISP and asking them to unfirewall port 25 in/outbound to/from my IP block because I was running my own mail server. Their network tech did a quick "do you actually know what you're doing" quiz (lol) and we agreed on simple firewall parameters we could both agree on. I don't mind ISPs filtering, I just want to be told about it and be allowed to have a different service for myself.

      --
      - Michael T. Babcock (Yes, I blog)
    7. Re:Define Net Neutrality by cdrguru · · Score: 1

      Problem is, the ISPs are going to get paid. They are offering below-cost connectivity today to build market share. This isn't going to continue much longer. They see Google with a few extra billions and think there is some of that to go around.

      Unfortunately, that probably isn't the way it is going to work either.

      What I would be worried about is the $399 ISP bill, long before I worried about Comcast getting some money from Google.

    8. Re:Define Net Neutrality by sumdumass · · Score: 1

      Well, if they can do it to google, they can do it to you.

      But more importantly, the internet is based off of something that is called peering. You probably know what it is, but for those that don't, it is an agreement(s) to carry traffic from one network to another to provide end to end conectivity. There is no real internet, there is a bunch of networks connected through peering hubs that give the presence of the internet.

      Anyways, Google pays for their connection, you paid for yours. The assumption of your payment is that you get the internet at a speed/price that you agreed to pay. I have no problem with them getting more money from google or whatever, my problem is that they would have effectively not given you what they sold you if google doesn't pay up.

      Now think about that, If you buy 3 meg service from your ISP and receive the "important to you" and "popular to everyone" sites at 5k or it takes you 2 minutes to download a 3 minute youtube clip that everyone else on a different peer can download faster then the time it takes to play the video, then you are being cheated and the Internet is being broken. And all this is before we even discuss Google having to pay whatever extra. There are so many peers that your 3 minute video could cross 5 or more of them between the server and you. So even if google pays your ISP and their network, if the router decided that the traffic goes between 5 other peers, then you can still have the 5k experience.

      but it can get worse, Suppose your IM client crosses a network that MS or yahoo didn't pay off. You now have to wait 5 minutes to get instant messages from your school pals that moved across the state, or emails from your family while you are at school or something. This cash cow doesn't have to be limited to Google and other multi billion dollar companies, it can effectively be levied against you. Suppose some peering network decides your ISP needs to pay more now because they are rich enough to handle it. You bill will go up anyways or you won't get the service you paid for.

      The internet as we know it would or could cease to exist if the neutrality is taken away. If one peer needs to change more for interconnected traffic, then it should do that to all interconnected traffic, not just the sites that appear to be popular or appear to have a ton of money behind them.

    9. Re:Define Net Neutrality by mdmkolbe · · Score: 1
      I like your definition, but let me see what I can shake loose and kick the tires a bit. (Please take this well, banging hard on an argument is one of the highest complements I can give.)
      • ISP - Is a roommate sharing a connection an ISP? What about a coffee shop with wireless?
      • "alter its content" - Time-to-live/hop-count headers on IP packets could get sticky, never mind once we have IPv6 tunnels that start at the user's machine and end somewhere inside the ISP's network and thus need to be "modified" by having their headers stripped off.
      • "quality-of-service ... widely used" - Could put new standards in a catch-22 of not being adopted b/c they are not widely used b/c they are not being adopted, etc.
      • QoS ... without regard to [protocol] - What if the QoS standard is part of only a few protocols?
      • request .. to cease filtering inbound ... traffic - Might be kind of hard to honor if the network is being attacked. Is the ISP supposed to block only part of the attack and not the parts going to opt-out users?
      • Multiple places reference the intent of the sender or receiver. IANAL, but doesn't that put ISP's in an impossible situation since they really have no way to read people's minds.
      Most of those are minor and probably surmountable, so as a definition it is quite good. I'm still not sure I agree with NN, but at least now there is something more concrete for me to evaluate.
    10. Re:Define Net Neutrality by mdmkolbe · · Score: 1
      That's a good succinct definition, but let me try to poke a few holes in it. (I believe criticism helps refine any argument so try to take this well.)
      • ISP - If I let my roommate use my router that is connected to the Internet does that make me an ISP?
      • Customer requested filtering. (Minor quibble that can easily be fixed by adding such a qualification.)
      • Spam - Well I was going to say that Spam's destination is the end user, but I guess maybe you're making the point that the SMTP connection is actually to the ISP's mailhost (kudos on making such a key distinction). (Someone might be able to claim that even IP is based on store and forward, but that would be a stretch.)
      • Zombies and Spammers - Wouldn't they be protected by such a law?
      • DoS - DoS'ing hosts is probably what you had in mind, but wouldn't it be possible to DoS a router by attacking multiple customers that all happen have the same router in their path?
    11. Re:Define Net Neutrality by jonwil · · Score: 1

      Some comments on your comments (and on the OP posting the definition of what should and shouldn't be allowed)
      Under section 1, add
      Exception:
      Traffic may be altered where such alteration is required to deliver the traffic to the intended destination.

      This exception would cover modifications to TCP/IP headers such as TTL and hop count, conversion to different protocols (e.g. converting from Ethernet to ATM to DSL to frame relay etc) plus modifications made by email servers (e.g. if an email passes through multiple hops, those intermediate hops may change the packet) as well as changes made to web data in the normal operation of transparent web proxies.

      Delete "b) It is generated by a program running without the consent of, and against the wishes of, the owner of the sending computer, if the sender is a customer of the ISP." (since that requires the ISP to read peoples minds to know if the copy of "w32/nastyworm.5.6.7" or whatever is something the user actually wants on their PC or not)

      Change "a) It is intended to interfere with the correct operation and control of the recipient's equipment, if the recipient of the traffic is a customer of the ISP. This includes, but is not limited to, denial-of-service traffic and exploit attempts. However, an ISP must honor a request in writing by a customer to cease filtering inbound malicious traffic to them." to also malicious traffic sent out by customers of the ISP (i.e. worms/DDOS bots running inside the ISP network etc)

      This allows the ISP to block worms, DOS attacks and other such things coming from inside their network.

      After "c) Such traffic consists of unsolicited commercial email, and the customer has requested that the ISP filter inbound email to remove spam." add "d) Such traffic consists of unsolicited commercial email which is being sent by a customer of the ISP to another machine".

      This allows ISPs to block Unsolicited Commercial Email being sent out from computers on their network. Defining "SPAM" is hard. Defining "Unsolicited Commercial Email" is easier (and has been done for other laws IIRC)

      Also, add this "e) It is intended to interfere with the correct operation and control of the internet service providers equipment and network. This includes, but is not limited to, denial-of-service traffic and exploit attempts."

      This means that ISPs can block direct attacks (such as exploits and DOS attacks) on their routers, email servers, web servers etc without needing to care one way or the other if there are customers who actually want to get infected with "w32/nastyworm.5.6.7" or whatever)

      As for the definition of "ISP", it should be like this:
      If you access the internet via WiFi in a coffee shop, Starbucks is the ISP. If you and your roommate share internet access through Comcast, Comcast is the ISP. If you are in a college dorm room with internet access, the ISP is the college. (or possibly the company the college buys access from) If you work for IBM and access the internet through a peering point between IBM and AT&T, AT&T is the ISP. If you go to school and the school accesses the internet through DSL, the ISP is the DSL company

      Also, add this exception to the rules:
      Exception: If the holder of the account being used to access the internet wishes to have filtering or blocking installed, the ISP may (if it chooses) do so upon receipt of a written request from the holder of the account. If the holder of the account being used to access the internet is also an ISP themselves, then this exception does not apply.

      the "holder of the account being used to access the internet" means the person paying the ISP bill if the ISP is a commercial entity. If the ISP is provided for free (e.g. city-wide internet, co-op, "free with ads") then there will still be someone who is listed as the account holder.

      This rule means that schools, libraries, airlines, employers and others can block traffic from their networks if they choose. But it prevents anyone who is labeled an "ISP" from requesting filtering from their upstream provider.

    12. Re:Define Net Neutrality by TehZorroness · · Score: 1

      Hah! I wish verizon would open ports for me like that. The fuckers.

  11. Archaic Cable shared node topology is to blame by toadlife · · Score: 5, Interesting

    Check out this article posted by George Ou at ZDNet a couple of weeks ago.

    The reason Comcast is doing this is because the shared node topology of Cable can't handle all of the connection requests. Similar to a bunch of Windows 95 boxes running NETBUI on a large non-switched network, bittorrent causes a a ton of contention. The result are packet storms which end up taking everyone out.

    Of course Comcast won't say, "The reason we do this is because our entire infrastructure is shit and needs to be replaced." The stockholders wouldn't like that.

    --
    I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    1. Re:Archaic Cable shared node topology is to blame by dpilot · · Score: 1

      Then tell us what you're really doing and why you're doing it.

      Let's grant that what they say is true, and that they need to do what they're doing. Then tell us. Stop the CRAP about "We don't block bittorrent," but instead say, "For these reasons, bitborrent will cripple our network, so we're taking these steps."

      Extra points on guidelines on how to set up bittorrent to not cripple the network.

      --
      The living have better things to do than to continue hating the dead.
    2. Re:Archaic Cable shared node topology is to blame by bagboy · · Score: 1

      >>because the shared node topology of Cable can't handle all of the connection requests.

      Umm, sorry to maybe enlighten you and some others, but the public Internet - as a whole - is a shared node topology. If all connections on the big "I" tried to pull all of their available bandwidth, all at the same time, you would have "Severe" congestion and retransmits, very much like the shared-node of broadband cable. Fact is ISPs build on a shared-node concept for bandwidth oversubscription. You just can't put millions of broadband connections online who want their "fair-share" and not expect throughput issues.

    3. Re:Archaic Cable shared node topology is to blame by davidsyes · · Score: 1

      Well, maybe their "STOCKholders" ought to be forced into being "SHOCKholders".... (thru an ISP anew...

      would be nice if Google acted as an ISP and GAVE away the service for ads... Run comblasts ass right out of business.... Every comcast Customer gets a FREE Google service for 3 years; then $15/month after that...")

      --
      Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"
    4. Re:Archaic Cable shared node topology is to blame by dosius · · Score: 1

      would be nice if Google acted as an ISP and GAVE away the service for ads...
      Altavista tried it in 2000 and failed... I doubt Google will do any better.

      -uso.
      --
      What you hear in the ear, preach from the rooftop Matthew 10.27b
    5. Re:Archaic Cable shared node topology is to blame by Wordplay · · Score: 1

      Yeah, but in this case I think the problem is that there's nothing keeping a broadcast packet coming from one system from going to all the other systems in the neighborhood, or wherever the share is. I remember when cable modems first came out, ARP storms were a big problem, and you'd also get fun stuff like seeing your neighbor's shared directories (which use/used netbeui broadcast protocols) because there was absolutely no partitioning or routing that kept you away from your neighbor's packets.

    6. Re:Archaic Cable shared node topology is to blame by toadlife · · Score: 3, Informative
      Ok,

      From the article that I linked to that you obviously failed to read:

      Cable modems have a crappy upstream protocol. When it wants to send, it sends a request to send packet to the controller, and waits for a reply that gives it a time slot. But the RTS packet is sent in a contention slot, such that any two stations sending RTS in the same cycle will collide, and then nobody gets to transmit. The more data you have queued at the cable modem, the more likely a collision.

      The network is physically large, with a long propagation delay relative to the size of the collision window. And when collisions start to happen, they ripple as more and more stations have data queued for transmission. So the only way to make this protocol stable is to actively limit the amount of data queued at the cable modem for upstream delivery, and only way to do that for Torrent is to stifle connections at the TCP level. I've tried to scheme up a better way to do this, and there isn't one.
      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    7. Re:Archaic Cable shared node topology is to blame by MikeBabcock · · Score: 1

      Dude, you're full of it. If someone at Comcast believes that, they're an idiot.

      That's all there is to it.

      Cogeco cable up here in Canada handles file sharing loads just fine, the problem is overselling of bandwidth and 24hr bandwidth users.

      What high speed Internet providers /should/ be doing is splitting packages between burst and dedicated speeds more clearly for consumers. "Guaranteed* 1Mbit, burst to 15Mbit" is what they want you to buy, so that's what they should call it, not just 15Mbit (max) or whatever and then actually show pricing for consumer dedicated connections as well.

      --
      - Michael T. Babcock (Yes, I blog)
    8. Re:Archaic Cable shared node topology is to blame by jsebrech · · Score: 1

      The reason Comcast is doing this is because the shared node topology of Cable can't handle all of the connection requests. Similar to a bunch of Windows 95 boxes running NETBUI on a large non-switched network, bittorrent causes a a ton of contention. The result are packet storms which end up taking everyone out.

      There are less dickish ways of doing this.

      Basically they need to deliver what they promise when you subscribe. If they promise 100+GB a month, at high speeds, then that's what they need to deliver. If their network isn't designed to deliver that, then promise something you CAN deliver.

      The ISP's in my country all make clear promises that are met. A basic internet subscription will get you in between 10 and 20 GB of monthly data volume. If you exceed that, your connection is throttled at the modem level to speeds only fast enough for basic mail and web browsing. If you want more, you pay more.

    9. Re:Archaic Cable shared node topology is to blame by ScrewMaster · · Score: 1

      There are less dickish ways of doing this.

      Yeah, I agree 100%. I'd rather have DSL from SBC, of all companies, than Comcast's 8 meg tier (which is what I have now.) Unfortunately, I'm too far from my existing CO to get more than 1.5 mbit/sec from DSL. Even so, I'm considering taking the performance hit and switching to DSL anyway, and dumping Comcast, because I really disagree with their policies and tactics.

      --
      The higher the technology, the sharper that two-edged sword.
    10. Re:Archaic Cable shared node topology is to blame by Sierra+Charlie · · Score: 1
      The article you cited is very good... they actually researched to find out what was really happening.

      But you should point out that the author ends up agreeing with Comcast's strategy.

      Comcast doesn't block you from using BitTorrent, it simply limits the number of simultaneous uploads you can perform at once.

      ...this is content- and viewpoint-neutral and it isn't "content-based discrimination" as so many make it out to be.

      It concludes...

      If the Net Neutrality extremists get their way and get the Government to ban active network management, cable broadband customers will suffer and those web hog TV commercials might just come true.

      s/Net Neutrality extremists/Slashdot Posters/g
    11. Re:Archaic Cable shared node topology is to blame by toadlife · · Score: 1

      Dude, you're full of it. If someone at Comcast believes that, they're an idiot. I didn't write the article I linked to and the guy interviewed in the article has not affiliation with Comcast. Congratulations on not bothering to read the article I linked to.
      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    12. Re:Archaic Cable shared node topology is to blame by Peter+Eckersley · · Score: 1

      Hi toadlife,

      we are aware of Richard Bennett's theories about why Comcast is doing this. As we said in our report, it's true that there are lots of problems with the DOCSIS cable modem protocol, and they certainly make congestion from P2P traffic worse for Comcast.

      Bennett has some interesting theories, but none of them convinced us that Comcast's RST forgery would prevent congestion problems where dynamic traffic shaping couldn't. It's more likely that Comcast just bought this product from Sandvine without having examined its necessity carefully from an engineering perspective. The blocking of Lotus Notes, Windows Remote Desktop, and the strange impact on the Gnutella network all point in this direction.

    13. Re:Archaic Cable shared node topology is to blame by toadlife · · Score: 1

      Bennett has some interesting theories, but none of them convinced us that Comcast's RST forgery would prevent congestion problems where dynamic traffic shaping couldn't. Comcast's problems with bittorrent originate in the local node , which is a collision domain. Since you can't do dynamic traffic shaping in a collision domain I don't see how dynamic traffic shaping can solve the problem. TCP SYN packets are the problem, and there is no mechanism to drop them where the problem lies.

      Comcast just bought this product from Sandvine without having examined its necessity carefully from an engineering perspective. The blocking of Lotus Notes, Windows Remote Desktop, and the strange impact on the Gnutella network all point in this direction. One could just as easily speculate that Comcast has tried several other options, and Sandvine's product, bugs and all, has turned out to be the best solution yet.

      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    14. Re:Archaic Cable shared node topology is to blame by Peter+Eckersley · · Score: 1
      Oh, I see what you're saying. There's no problem with inbound SYNs, of course, because a calculated proportion of those can be dropped before they get to the collision domain if there are too many of them arriving per second. But too many outbound SYNs per second is bad, because they fill up the DOCSIS contention-based upstream request-to-send channel and there's no way to drop them in time.

      But it isn't clear that Comcast's actions are going to decrease the number of outbound SYNs. Consider gnutella, for instance. When gnutella nodes start up, they send in the order of 10 SYNs per second looking for other gnutella peers to establish connections with. Once they have a certain number of healthy connections, they stop searching for new peers.

      Comcast jams some of these connection establishment attempts (the inbound ones, which on a large scale amounts to about half of gnutella's connection attempts and results in certain odd partitionings of the gnutella network). One of the effects of this intervention is to prolong the period during which a newly launched gnutella client is going to be sending lots of outbound SYNs. So at least when it comes to gnutella, Comcast's actions may actually produce more of the one kind of traffic that they can't sensibly shape.

      In any case, as we've been saying, if there is really a specific DOCSIS related technical problem that is motivating Comcast's actions, they need to come out and explain it. That way, the community can verify whether their reasoning holds water. If the problem were really related to outbound SYNs, Comcast and/or P2P protocol designers could propose a standardised notification mechanism for controlling outbound SYN transmission rates. P2P devs would have plenty of incentives to implement it, if the alternative is having forged RSTs injected into their traffic.

      One could just as easily speculate that Comcast has tried several other options, and Sandvine's product, bugs and all, has turned out to be the best solution yet. That is also possible, especially for some definitions of "best solution" that discount the interests of some users and of developers working on innovative protocols. But we've never seen, or heard any reports of, Comcast performing any dynamic rate limiting, which at least makes that theory less likely.
    15. Re:Archaic Cable shared node topology is to blame by funchords · · Score: 1

      Bennett has some interesting theories, but none of them convinced us that Comcast's RST forgery would prevent congestion problems where dynamic traffic shaping couldn't.
      Comcast's problems with bittorrent originate in the local node , which is a collision domain. Since you can't do dynamic traffic shaping in a collision domain I don't see how dynamic traffic shaping can solve the problem. TCP SYN packets are the problem, and there is no mechanism to drop them where the problem lies.

      A wireless 802.11 link is a collision domain, yet they can be shaped. So the idea that transmissions that originate in a collision domain cannot be shaped is flawed.

      Furthermore, TCP SYN's that go unanswered (such as would be the case in a collision) are handled by TCP at the localhost using a multiplicative binary backoff method. Connection attempts time out based on either client settings or, as a last resort, protocol settings (whichever is shorter). In other words, if Comcast drops a SYN, the retransmit is delayed. If Comcast drops any TCP packet, the retransmit is delayed. Dropping packets is how gateways of all kinds handle congestion and the TCP/IP response to it is to slow down or, eventually, time out.

      It may be DOCSIS 1.1 between the CPE and the CMTS, but it enters and exits as TCP/IP and congestion control is not only possible, it's natural.

  12. Plausible deniability? by Futurepower(R) · · Score: 2, Interesting

    Comcast continues to deny they are blocking or discriminating with traffic. (See "Hot Topics" in the middle of the page.)

    See this nonsense linked from that page:

    Question: "Do you discriminate against particular types of online content?"

    Answer: "No. There is no discrimination based on the type of content. Our customers enjoy unfettered access to all the content, services, and applications that the Internet has to offer. We respect our customers' privacy and we don't monitor specific customer activities on the Internet or track individual online behavior such as which Web sites they visit. Therefore, we do not know whether any individual user is visiting BitTorrent or any other site."

    I guess that is called "plausible deniability". Comcast management apparently assigned that question to someone who is so ignorant that he thinks BitTorrent is only a web site, and clearly doesn't understand the issues. I suppose that later Comcast management can blame the denial on a confused lower level employee.

    I was talking to a Comcast repair technician yesterday who came to replace a poor quality, non-functional cable modem. He was very uncaring. I suppose that is the Comcast culture. It must be miserable to work there.

    You can't see it with Slashdot's HTML rendering, but whoever typed that reply for Comcast is back in the days of the typewriter. He or she used two spaces after every period. That made sense when all type was monospaced. I wonder if I visited Comcast headquarters, would I see horses tied outside?

    1. Re:Plausible deniability? by spikedvodka · · Score: 1

      Question: "Do you discriminate against particular types of online content?"

      Answer: "No. There is no discrimination based on the type of content. Our customers enjoy unfettered access to all the content, services, and applications that the Internet has to offer. We respect our customers' privacy and we don't monitor specific customer activities on the Internet or track individual online behavior such as which Web sites they visit. Therefore, we do not know whether any individual user is visiting BitTorrent or any other site." That is a very carefully crafted response. in their response they subtly defined BitTorrent as a "site". and they're saying the don't monitor what sites you visit. that may well be true, but they are skirting the issue. likewise, they are subtly trying to redefine "Online content" to mean "http[s+]://*" and they don't filter based on *Content*, so that's true
      --
      I will not give in to the terrorists. I will not become fearful.
    2. Re:Plausible deniability? by Culture20 · · Score: 1

      Umm, everyone's supposed to use two spaces after a period, and one after a comma. HTML being stupid with white space doesn't change that.

    3. Re:Plausible deniability? by Culture20 · · Score: 1

      Set up a script downloading OS isos from a mirror site to /dev/null and see how long before they discriminate.

    4. Re:Plausible deniability? by CastrTroy · · Score: 1

      I still use two spaces after all my sentences. I imagine anyone that started typing before the internet was all hip and cool does the same. When I was typing up documents in highschool using wordperfect, my teachers expected our documents to be formatted correctly, with 2 spaces after the periods, and proper paragraph and sentence structure. I can't believe that using 2 spaces after periods is seen as an antiquated practice.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    5. Re:Plausible deniability? by somepunk · · Score: 1

      Furthermore, a monospaced space is wider than a nonmonospaced space, so one would be more likely to use a single vs two with monospaced type. I generally go with what looks best, at least for informal use, for a given typeface. When using fixed-width, that is pretty much always one space.

      --
      Those people who think they know everything are a great annoyance to those of us who do. (Isaac Asimov)
    6. Re:Plausible deniability? by Fallingcow · · Score: 1

      It's a legacy of mono-spaced fonts (like on a typewriter). Single spaces after periods on a page of mono text make it hard to read. Variable-width fonts don't have that problem.

      Of course, I was taught to double-space, so I still do out of habit.

    7. Re:Plausible deniability? by FutureDomain · · Score: 1

      You can't see it with Slashdot's HTML rendering, but whoever typed that reply for Comcast is back in the days of the typewriter. He or she used two spaces after every period. That made sense when all type was monospaced.

      Or maybe they used vi. It required a sentence to be separated with two spaces in order for it to detect them.

      ~~FutureDomain~~
      --
      Hydraulic pizza oven!! Guided missile! Herring sandwich! Styrofoam! Jayne Mansfield! Aluminum siding! Borax!
    8. Re:Plausible deniability? by UbuntuDupe · · Score: 1

      Comcast management apparently assigned that question to someone who is so ignorant that he thinks BitTorrent is only a web site,

      Oh no, he understands the issues; he was just affirming Comcast's longstanding support of your right as a Comcast customer to visit the BitTorrent website!

    9. Re:Plausible deniability? by HiThere · · Score: 1

      In *your* opinion variable width fonts don't have that problem. In my opinion it's just that because their spaces are arbitrarily narrow, multi-spacing doesn't do any good. There *should* be extra spaces at the ends of sentences, but not after abbreviations. The only way to handle this is with significant multiple spaces. ... Either that or having a context checker that can detect whether a period represents a decimal point, the end of a sentence, or an abbreviation (or some combination of the preceeding). The context checker is a heavy and error prone solution. Multiple spaces at the ends of sentences are lightweight and adaptable to the desire of the author. Unfortunately, they are sensitive to the choice of font...and fonts with zero width (or very narrow) spaces defeat this option. (Not all variable width fonts decided to use extremely small spaces...and some use normal width only for the non-breaking spaces, which makes for interesting compositional problems.)

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
  13. First post! by Harmonious+Botch · · Score: 4, Funny

    I wonder if Comcast can deliver this on time...

    1. Re:First post! by calebt3 · · Score: 1

      Mod parent funny.

    2. Re:First post! by Anonymous Coward · · Score: 0

      Mod parent overrated.

    3. Re:First post! by calebt3 · · Score: 1

      It's a karma bonus. People are more likely to read the parent post than if I post at the regular +1 level.

  14. Encrypt your P2P traffic! by Carbon016 · · Score: 3, Informative

    This can be done in virtually all clients..for example, in uTorrent, set Encryption to "Forced" in your preferences. This isn't 100% foolproof but it seems to help a lot of Comcast users, among others with throttling and other P2P blocking measures forced on them from their ISP.

    1. Re:Encrypt your P2P traffic! by mdelcorso · · Score: 0

      Encryption will not solve the Comcast problem at all.

      However, this solved the problem for me
      add deny tcp from any to me tcpflags rst

    2. Re:Encrypt your P2P traffic! by Adult+film+producer · · Score: 1

      this doesn't work in all cases. i don't have the name of the router but my isp uses one that monitors how many connections are made to a host on the network, if the number of connections starts to ramp up then their router takes action to slow down (shape) the traffic to a fucking crawl :( encrypted or not customers with cogeco in this part of the province get fucked.

  15. Dear Comcast, by Anonymous Coward · · Score: 0

    I almost got internet access from you guys at my new apartment, but about the same time I was looking, I started seeing all these stories about how you like to prevent your customers from using the services they pay for. So I'm giving my money to Copowi instead.

    I hope you enjoy your BitTorrent-less network, while it lasts!

    1. Re:Dear Comcast, by Technician · · Score: 1

      I hope you enjoy your BitTorrent-less network, while it lasts!


      It will last quite a while. I have underground utilities. I am out of reach of the DSLAM and my lines not up to par for DSL. My choices as are much of the country, A - None, B - Dial-up, or C - Comcast the monopoly high speed choice.

      --
      The truth shall set you free!
  16. and this is news by spikedvodka · · Score: 0

    News... typically something *NEW* - see section 1.b.

    Main Entry:
            news Listen to the pronunciation of news
    Pronunciation:
            \nüz, nyüz\
    Function:
            noun plural but singular in construction
    Usage:
            often attributive
    Date:
            15th century

    1 a: a report of recent events b: previously unknown information c: something having a specified influence or effect 2 a: material reported in a newspaper or news periodical or on a newscast b: matter that is newsworthy

    and in other news... water is wet, the pope is catholic, and the earth is 1 au from the sun.... news at 11

    --
    I will not give in to the terrorists. I will not become fearful.
  17. Comcast Censoring YouTube also?? by pfbram · · Score: 5, Interesting

    I'm a fan of YouTube (who isn't), but hadn't logged into my account for awhile and forgot the password when I tried commenting on a video. I had a reminder sent to my comcast e-mail account a day or two ago -- and it's been about 36 hours, and it never arrived! Assuming something was hosed with my YouTube account, I decided to create a new account, still no activation e-mail sent.

    I then changed my YouTube preferences to my GMail account, and the confirmation e-mail arrived within like 2 minutes. No surprise, since Google owns both GMail and YouTube. But my curiosity was now aroused, so I changed the e-mail preferences on YouTube to my work account (I'm an open source programmer at a Big-10 university). Again, the YouTube confirmation came within like 2 minutes or so.

    I logged into comcast.net under my main subscriber e-mail account today -- and deactivated ALL spam/filtering on that account. I then went back to YouTube and switched preferences back to my comcast account. It's been about 4 hours and, of course, there's been no e-mail from YouTube.

    Anyone else notice this oddness between YouTube / Comcast? It irked me enough to create a little web site of it this afternoon, and post it on my blog as well (http://paulbramscher.blogspot.com/).

    1. Re:Comcast Censoring YouTube also?? by nrgy · · Score: 1

      While I haven't heard about any YouTube email issues like yours I don't doubt it.

      They way I've dealt with spam since it started becoming a major PITA was to have an email account that I use for all websites that require either registration or some other retarded request for an email address. I've always named this email address "bunkemail". So if you want to spam me please send an email to bunkemail 'at' comcast.net, yes that is a real email address I have with Comcast.

      Back on topic... While I can't remember all the websites I've had trouble with, my bunkemail address has had plenty of email activations not show up. It's not only email activations though, private message notifications from webforums and other general email has time and time again has not showed up in my bunkemail inbox.

      Its not only email though. Currently for the past 5 months my Comcast home page has been inaccessible outside of logging in via ftp. I remember during the summer I put a few pictures on my Comcast ftp for my sister to display on her MySpace webpage. Evidentaly they didn't like that and since then you cant access my Comcast homepage outside of logging into the ftp. Since I could really care less about my Comcast webpage I haven't bothered to ask them whats the problem.

      The email that frequently doesn't show up in my bunkemail account isn't just random stuff either. I can do the steps you listed and sure enough emails arrive instantly, resetting the email address back to my Comcast account once again results in no email.

      The Comcast turtle commercials are funny as hell, there service on the other hand isn't. Its pathetic and something needs to be done about it.

    2. Re:Comcast Censoring YouTube also?? by mattwarden · · Score: 0, Offtopic

      Your intentional vagueness around your employer is somewhat pointless given the link to your website on your employer's servers.

  18. Re:Practices like these make me not want to give t by merreborn · · Score: 4, Insightful

    I'm not sure comcast is *that* sad to see you go. Their entire business model is based on overselling their bandwidth. Their favorite customers are those that pay $50/mo for internet access, and then only check their email.

    People like you and I, who actually use most of the bandwidth advertised, make Comcast little, if any profit. If all the heavy bittorrent users followed your example, comcast may well be able to cut their costs enough (with all the bandwidth savings, etc.) that they could stay just as profitable, if not more so.

    Think about it. They're already *cutting off* subscriptions of the heaviest users -- they're obviously not concerned about losing that business.

  19. IPsec and other stuff by Skapare · · Score: 4, Informative

    Use IPsec. Not only can they not tell what your packets mean (only where they are going and came from), but they cannot forge an RST since that also needs to be encrypted with the association key.

    So they could do a man-in-the-middle attack on a simplistic key exchange done over IPsec. But that would require far more resources (they have to get in the middle of each connection) than they appear to be willing to use (RST forgery is about the cheapest form of net interference there is). So I think even minimal IPsec would bring this blocking to and end until such time as they want to invest in whatever it takes to mount an attack on IPsec. Then we just use a strong key infrastructure and end that.

    If the protocol involved understood the work to be done (e.g. how many bytes to be transferred), it could also re-establish a new connection if the existing one got dropped, and resume the transfer ... until done or one end decides to not do this anymore.

    --
    now we need to go OSS in diesel cars
    1. Re:IPsec and other stuff by ookabooka · · Score: 1

      You understand that if they attack IPsec they could be in violation of the DMCA. . .:)

      --
      If you are about to mod me down, keep in mind that this post was most likely sarcastic.
    2. Re:IPsec and other stuff by Anonymous Coward · · Score: 0

      You understand there is one law for American corporations and another for everyone else (surfs/consumers)?

    3. Re:IPsec and other stuff by Anonymous Coward · · Score: 0

      I don't think the DMCA means what you think it means.

  20. Don't you people realize? by llamalad · · Score: 1

    Those of you who haven't worked on the business side of an ISP may not realize this, but customers who actually use the service are [i]the enemy[/i].

    Of course they're going to throttle p2p for as long as they can get away with it. It uses bandwidth!

    Users using bandwidth costs them money. Much better to just have people pay without actually being able to use the service they're paying for.

    1. Re:Don't you people realize? by ScrewMaster · · Score: 1

      Much better to just have people pay without actually being able to use the service they're paying for.

      What they want are people who like broadband because it's always on, no dialing out, people that couldn't care about gigabytes or torrents or anything else but their browser, IM and email. That's actually the bulk of users: most people I know have probably never downloaded anything larger than an occasional Windows Update. Comcast though, rather than treating the heavy user as a legitimate cost of doing business and providing the service as advertised, is attempting to rope and hogtie that user instead.

      Problem is, people don't like that kind of treatment, especially when they feel they are only using that for which they have already paid. Comcast obviously differs in their opinion as to what they are actually selling. Still, when that many millions of people disagree, I'd say it definitely indicates a failure to communicate. Comcast is dissembling, both in their marketing activities and their continued flat denial of documented RST packet forgery.

      The only alternative to Comcast where I live is 1.5 mbit/sec DSL, although 3 mbit/sec is supposed to be coming soon, and from multiple providers. I'll get to pick among providers and service plans. When that happens: goodbye Comcast. I need you about as much as I need a major music studio.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:Don't you people realize? by m2943 · · Score: 1

      Those of you who haven't worked on the business side of an ISP may not realize this, but customers who actually use the service are [i]the enemy[/i].

      Yes. And the problem with that is what?

      If you get a typical home user account, you're paying less than people used to pay for modem access. You can't expect to get 8Mbps 24/7 for that. You know that.

      If you want 24/7 full bandwidth usage, there are other pricing plans that give you that. Expect to pay 2-3x as much.

    3. Re:Don't you people realize? by PitaBred · · Score: 1

      Yet people elsewhere get more bandwidth for less money. Seems kinda fishy to me. Just because it used to be that way doesn't mean it can't have changed.

    4. Re:Don't you people realize? by m2943 · · Score: 1

      Yet people elsewhere get more bandwidth for less money.

      Accounting for exchange rates, the US and Europe are not all that different. And European ISPs impose similar restrictions on P2P traffic:

      http://www.azureuswiki.com/index.php/Bad_ISPs

    5. Re:Don't you people realize? by ScrewMaster · · Score: 1

      You can't expect to get 8Mbps 24/7 for that. You know that.

      The complaint here, ultimately, is not whether or not we should reasonably expect a certain price/performance level based upon overall industry capabilities. The issue is that Comcast's business practices are opaque, the company makes promises that it doesn't keep, and treats customers in an arbitrary, abusive and confusing manner, with little recourse in case of error. Nobody would be bothered if Comcast offered service "x", for "y" dollars per month ... and then delivered "x". In reality though, nobody really knows what Comcast is offering, and whatever it is, that "x" is a moving target.

      And you know what? The vast majority of people that subscribe to Comcast would fully expect to get 8 Mbps 24/7 for their $80 a month, because Comcast doesn't tell them otherwise. Comcast doesn't want to come clean and set open policies about performance and bandwidth utilization because then they'll get held to them. They way they're playing it now gives them the freedom to deliver any goddamn service level they want, and if it's not what the customer expects, well, they didn't really promise anything concrete in the first place.

      People are legitimately upset with Comcast because they lead potential customers to expect one thing, and then for many of those customers they deliver something quite different.

      --
      The higher the technology, the sharper that two-edged sword.
    6. Re:Don't you people realize? by u-235-sentinel · · Score: 1

      The only alternative to Comcast where I live is 1.5 mbit/sec DSL, although 3 mbit/sec is supposed to be coming soon, and from multiple providers. I'll get to pick among providers and service plans. When that happens: goodbye Comcast. I need you about as much as I need a major music studio.

      While 1.5 Meg DSL isn't Comcast speeds, the good side is ... it's not Comcast either. Now that it's been about a year since Comcast terminated my Internet access for "Using the unlimited use for a flat monthly fee" too much, I qualify to sign up with them again. Any takers on whether I will sign up with an abusive company? ::grinz:: Not likely. In fact I resubscribed to the "Do No Call" telephone list just in case Comcast thinks it's ok to call me with their telemarketers. I'm just waiting for the first one. I'll have them in small claims court so fast it will make their heads spin. We don't have a relationship period. So any calls will go to court.

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    7. Re:Don't you people realize? by u-235-sentinel · · Score: 1

      If you get a typical home user account, you're paying less than people used to pay for modem access. You can't expect to get 8Mbps 24/7 for that. You know that.

      If you want 24/7 full bandwidth usage, there are other pricing plans that give you that. Expect to pay 2-3x as much.


      Uhh.. actually that's not accurate. When we were terminated by Comcast for using the Internet too much, we were told we could upgrade to a business plan. Well we did and that relationship lasted about 10 minutes. We were turned off.. again.

      I spent three weeks going through their piss poor customer service and management. It must be good to have a monopoly in my area since several other's in my neighborhood have been terminated also. We're all on DSL now. Not Comcast speeds (Brian Roberts even admitted they don't have any competition anywhere which is true).

      I finally get a hold of "Sarah" in Sandy Utah. She's in their escalation department. Apparently they want to sell us their commercial package. I was quoted up to $10,000 to install the line and up to $2,000 a month.

      Not exactly 2-3x's a regular residential account I'd say.

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  21. There is already a law to apply here.... by budword · · Score: 1

    There is already a law to apply here....take away their common carrier status. As soon as they discriminate among content, they SHOULD lose their common carrier status, and can be sued out of business the first time they DON'T block hate speech or kiddy porn. THERE is a law that applies. It never gets applied because they pay politicians.

    1. Re:There is already a law to apply here.... by notbob · · Score: 0

      why should anyone ban hate speech?

      i'm sorry but maybe i missed the whole freedom of speech thing but last i checked it's sole purpose was to allow everyone to say ANYTHING regardless of content.

      "While I may not agree with what you have to say, I'll defend your right to say it"

    2. Re:There is already a law to apply here.... by Secrity · · Score: 2, Informative

      ISPs and cable TV providers in the US are not common carriers, Comcast doesn't have common carrier status. If ISPs were common carriers there would be no net neutrality issues.

    3. Re:There is already a law to apply here.... by pavera · · Score: 1

      Only the TELCOMS have/need common carrier status.

      Cable companies don't get that.

  22. You cannot do a search for 2 accidental spaces. by Futurepower(R) · · Score: 1

    It's antiquated partly because we are supposed to let the font designers design the look of the font, and not mess with it.

    The two spaces after a period method is antiquated also because it prevents you from doing an efficient search for accidental typing of two spaces between words.

    1. Re:You cannot do a search for 2 accidental spaces. by Joe+U · · Score: 1

      It's antiquated partly because we are supposed to let the font designers design the look of the font, and not mess with it.

      So, paragraph, line and page breaks are out too? Double spacing is a logical delimiter.

      The two spaces after a period method is antiquated also because it prevents you from doing an efficient search for accidental typing of two spaces between words.

      I'm guessing there's at least one person here who can do a regular expression to find accidental typing of two spaces where sentence delimiters are not the previous character. I would, but I'm lazy.

    2. Re:You cannot do a search for 2 accidental spaces. by Niko. · · Score: 1

      not really... replace all instances of ".__" with "._", then look for further instances of "__".

      bonus points if you can do so without thinking of emoticons.

  23. how is this different than other big ISP's? by NynexNinja · · Score: 3, Informative

    All one has to do is look at the main competitor to Comcast, which is Verizon, and look at how they do the same type of stuff. They block outbound SMTP traffic except to their smtp servers...

    1. Re:how is this different than other big ISP's? by monitorwipe · · Score: 1

      I have AT&T DSL & my connection ends soon after I start BitTorrent.

    2. Re:how is this different than other big ISP's? by Anonymous Coward · · Score: 0

      Sorry I know its popular to hate on Verizon, however Verizon does not block outbound SMTP traffic at all.
      There may be a couple specific routers that have been toggled to do so, because of flooding etc, but this is not a policy in place by Verizon's NNMC, or NMOC departments to block outgoing SMTP traffic. Now it is however typical of a lot of modern email servers to reject all emails coming from the known dynamically assigned consumer space of the internet.

  24. iptables should be able to help by Yossarian45793 · · Score: 3, Interesting

    Can't you just write a iptables rule to drop RST packets destined for your bittorrent port? You could even get clever about it and drop RST packets that come out of the blue, but allow repeated RST packets to pass, so that connections that have really be reset on the far end can be closed.

    1. Re:iptables should be able to help by Anonymous Coward · · Score: 0

      No. The RST is sent to both parties, so both parties would have to be ignoring RST packets, and even so this breaks the functionality of TCP. The RST packets are there for a reason, unless you want a steady increase of half-open connections chewing up resources until you restart the system.

  25. Common carrier by BillX · · Score: 1

    So, if they start injecting RSTs into the stream, they obviously are monitoring the contents of the stream, know that it's p2p traffic, and are rewriting the contents on the fly (you could say "moderating" the packets). Does this affect their common-carrier status if they just interfere/slow down a transmission that happens to contain illegal material but permit it to (slowly) happen?

    --
    Caveat Emptor is not a business model.
  26. Is it really hacking? by Dretep · · Score: 1

    Our organization has an appliance by Packeteer which does traffic shaping and manages bandwidth to ensure that a group of 'clients' do not clog our internet access for everyone else. Isn't this basically what Comcast is doing? I don't use them but I'd be pretty pissed if the college students that live in my area brought my internet access to a crawl due to all their P2P activities. I'd want some bandwidth for my P2P activities too!

    1. Re:Is it really hacking? by calebt3 · · Score: 1

      Have said college students paid for their connection? If so, it is Comcast's fault for overselling in your area.

    2. Re:Is it really hacking? by rossz · · Score: 1

      Traffic shaping so that p2p doesn't saturate the pipe is reasonable and the proper way to handle bittorrent. Hell, it's the proper way to handle all types of traffic that might overwhelm the system. What Comcast is doing is basically sending out cancels, preventing the file transfers entirely. Then they have the nerve to say they aren't doing it, despite experts (who are easily way smarter than all of comcast combined) saying they are doing it and presenting irrefutable proof.

      --
      -- Will program for bandwidth
  27. Net Neutrality Definition by maop · · Score: 1

    Higher level protocols don't poke their nose into lower level protocols.

  28. And they're not alone! by Drakkoon · · Score: 1

    For the past two weeks over here in Canada, Sympatico started doing the same thing during "rush hours" to make sure every client has the best internet experience they can have. But this company is the one that sells its DSL internet by saying how your line is not affected by the downloads of your neighbors.

  29. I'm not sure I understand by Anonymous Coward · · Score: 0

    Isn't all internet traffic p2p, for some values of "p"? Isn't that the whole point of IP?

  30. Those who believe in net neutrality unite... by SiriusStarr · · Score: 1

    ...and join me in my boycott of Comcast. Blocking a completely legitimate, beneficial technology just because some may use it for illegal purposes is ridiculous; what are they going to do next, ban computers because they can be used for illegal purposes? Bittorrent is used to distribute perfectly legitimate materials, such as Linux distros and streaming video, and it is utterly abhorrent. Comcast is virtually unopposed as a provider of broadband internet in many areas, and as such, they are feeling full enough of themselves to start taking away services, likely to ease growing pressure from the RIAA, etc. Please protest/boycott their decision, or do what I do and use an EV-DO card. :-)

    --
    Fear the penguin.
    1. Re:Those who believe in net neutrality unite... by pavera · · Score: 1

      I gladly would join you, however, my only choice for internet is comcast. Qwest refuses to invest in a DSLAM for my CO... so No DSL, my community refuses to invest in the local community fiber project, so no FTTH, wireless just plain sucks all around... So its comcast or no internet for me.

    2. Re:Those who believe in net neutrality unite... by SiriusStarr · · Score: 1

      My point exactly. Why the government rush to socialize most natural monopolies (e.g. water, power, etc.) and to jump on Intel and Microsoft and others like them? Why allow Comcast's monopoly to stand without so much as blinking an eye? At least you can by an AMD processor or use a Mac if you feel so compelled; for many people, Comcast is the only viable form of internet service available.

      --
      Fear the penguin.
  31. Deliberately Misleading and Suicidal by Erris · · Score: 0, Troll

    they are not even coming close to telling you the truth!

    The truth is more like, "the entertainment industry, AOL, M$ and other have all threatened retaliation if we do not do as they say and eliminate this growing alternate content distribution system." They would rather you conclusde that blocking P2P with rst packets will somehow make things faster for you and other customers. They also hope you don't know about upload speed caps they already have in place that are already supposed to eliminate bandwith hogging. Money wasted on these measures could have solved bandwith problems directly by building better networks. In a few years time, the networks and the equipment bought to cripple it will be hoplessly obsolete and the US will have fallen out of the top 20 nations in networking access and speed.

    --
    DMCA, Hollings, Palladium. What might have sounded like paranoia is now common sense.
    1. Re:Deliberately Misleading and Suicidal by willyhill · · Score: 1
      I guess AOL makes sense, but I'm having trouble even imagining what Microsoft has to do with your theory. I don't get your use of the term "suicidal" either.

      Money wasted on these measures could have solved bandwith problems directly by building better networks.

      Without discounting the *manner* in which Comcast is going about this, perhaps it would be good to consider the fact that money, like bandwidth, is not infinite. While P2P is of course used for legitimate reasons, let's face it: the vast majority of traffic there is generated by people downloading movies, music and warez. It's not like there's 30 million americans exchanging Linux distro ISOs out there. This is not a popular sentiment I'm sure, but if I were a Comcast customer maybe I wouldn't be so pissed at this, since I really don't care for all the teenagers downloading the latest Naruto episode. People are a lot smarter than you seem to give them credit for. They know about upload caps and can tell when they lose speed because everyone in the neighborhood (on the same switch) is using the internet.

      However, they are still going about it in the wrong way.

      --
      The twitter monologues. Click on my homepage and be amazed.
    2. Re:Deliberately Misleading and Suicidal by Anonymous Coward · · Score: 0

      "M$"? What the hell does Microsoft have to do with all this??

    3. Re:Deliberately Misleading and Suicidal by HiThere · · Score: 1

      let's face it: the vast majority of traffic there is generated by people downloading movies, music and warez

      This may well be true, and I've often heard it asserted. But I don't *know* that an even significant amount of transmission is for such purposes. What I've heard people who work for ISPs complain about is spam. I've got no personal evidence that it's *ever* used to download illegal media. I take it on faith that it happens, accept that it happens frequently. But I find "...the vast majority of traffic..." difficult to believe. I suspect that it's convenient FUD that's just quite difficult to refute.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
  32. The real ambiguity... by SanityInAnarchy · · Score: 1

    The biggest problem you may have here is that there are two competing definitions -- the real one, and the ones the ISPs made up.

    The real one goes: ISPs shall be neutral with respect to network traffic. This is really, really, ridiculously, ludicrously simple: you put a router between your customer and the Internet. You do not put any firewall or packet shaping rules there.

    There's a lot of ways to be more specific and less possible to poke legal holes in it. But that's the part of it that's as simple as, for instance, "Don't steal other people's shit." There's all kinds of ways to steal other people's shit, and there are separate laws for most of them, but the definition of stealing really is pretty simple, most of the time -- taking something from someone else without their consent.

    Now, the other definition is just the opposite: The ISPs, of course, don't like net neutrality legislation -- they would rather have the governments not regulate them. So they twist it into how net neutrality is supposed to be about the government remaining neutral about the ISPs (net providers). And so you get morons like this, except most of them think they're FOR net neutrality.

    Hope that clears some things up.

    --
    Don't thank God, thank a doctor!
  33. I'm not terribly worried about this. by Lunarsight · · Score: 2, Interesting

    I think capitalism will be Comcast's undoing, assuming that consumers start to get annoyed with the diminished results, and begin to express their discontent.

    Other DSL providers will naturally begin try and use the fact they don't interfere with the internet as a selling point. Assuming this happens, the only places that may be affected are any in which Comcast has a monopoly by being the only source for DSL.

    My only fear is other DSL providers will see that Comcast is getting away with tactics like this, and try to pull the same stunt. For that reason, I honestly hope Comcast gets sued bigtime over this. Comcast needs to be made an example out of.

  34. NY Sec. 190.25 by Joe+U · · Score: 2, Informative
    NY Sec. 190.25

    S 190.25 Criminal impersonation in the second degree.
        A person is guilty of criminal impersonation in the second degree when
    he:
        1. Impersonates another and does an act in such assumed character with
    intent to obtain a benefit or to injure or defraud another; Not a real stretch. If they just enforced QoS, then it wouldn't be an issue, the issue is pretending to be the end user's system.
  35. Which other ISP's? by Pros_n_Cons · · Score: 1

    Which other ISP's are involved in this phuckery?
    I'm a new Satellite customer (wildblue) and bit torrent appears to have
    similar issues. Mainly with keeping a connection. Once BT starts to pick up speed
    its like it gets disconnected and starts scraping again. Does this sound like a RST aswell?
    I'm not sure if my issues are with the ISP messing with me or Satellite just having horrible latency and packet loss. Anyone know?

    --

    -- "of course thats just my opinion, I could be wrong." --Dennis Miller
    1. Re:Which other ISP's? by KaoticEvil · · Score: 1

      As a WildBlue installer, I can almost guarantee you that it's the high latency. Not to mention the fact that *most* traffic from Anik F2 for WildBlue has been discontinued, effectively cutting thier total available bandwidth in half.

      Also, be very careful when downloading torrents on WildBlue service. Their AUP is horrid, and they will deactivate your account without warning, much like Comcast.

      --
      You can close your eyes to reality but not to memories.
    2. Re:Which other ISP's? by Pros_n_Cons · · Score: 1

      Thanks for the headsup. I'm on 1.5mb so i've got about 17gigs a month cap. i dont d/l that much but i like to d/l my linux iso's from torrents. I hope anyway

      --

      -- "of course thats just my opinion, I could be wrong." --Dennis Miller
  36. Pseudo-dynamic throttling *IS* possible by davidwr · · Score: 1

    You can change the modem speed on-demand, but it may require a modem reset for the new speed to kick in.

    With mid-billing-cycle and on-customer-demand modem-speed adjustments, it's easy enough for cable companies to charge people by the GB and when their monthly limit is up for their price plan, reset their modem speed to 56K or something similar at a scheduled time, say, 3AM the day after the bandwidth cap is hit or some other time of the day previously chosen by the customer. If they want to buy more units they can go online and do so. Their modem may have to cycle for the new bandwidth to kick in, so this won't work for customers who really need 24/7 uninterrupted service.

    Customers willing to pay more means more money for Comcast which may mean more money plowed back into the neighborhood infrastructure which means smaller collision domains which means fewer collisions.

    Customers who use up their bandwidth who are not willing to pay more get relegated to 56K. They throw fewer packets on the network in peak hours and thereby reduce the overall number of collisions.

    Customers not using their bandwidth allocation benefit from the reduced collisions.

    In any case, the number of customers willing to pay for higher bandwidth will give Comcast a good idea not just of where there is a higher demand for bandwidth but where there is a higher demand from people willing to pay for it. In a free-market economy, these "golden neighborhoods" will be among the first to be upgraded to newer, faster technology.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  37. Re:Practices like these make me not want to give t by xant · · Score: 1, Flamebait

    True. But that's because they're idiots.

    Us "heavy internet users" are also known as "the computer guys in the family". AKA the people all those email-checkers go to for technology advice.

    If comcast starts losing all of its geek users, it will soon find itself losing its profit cows as well when we tell them a better ISP to use.

    BTW, anyone know a better ISP to use? Fucking monopolies.

    --
    It's rare that you're presented with a knob whose only two positions are Make History and Flee Your Glorious Destiny.
  38. Just ask NetFlix... 21st century business by TomatoMan · · Score: 1

    Wondering why Comcast is still doing this even after having been "outed" over the last few weeks? Simple: they don't care. If you get fed up and leave for one of their competitors, just to show them, think they'll miss you? They'll be high-fiving around the office as soon as you go. You're costing them money by maxxing out your use of the service. They want you to leave. The best way to get you to do that is to keep giving you crappy service and lying about the reasons for it. If they lose the heaviest 1% of their customers which are generating 10% of their traffic (both figures totally made up, but the point should be clear), they'll be ecstatic. They'll make that trade 8 days a week.

    Netflix operates the same way, throttling its customers who try to use the service as it's advertised. It all comes down to what's meant by "unlimited." We should all know that there is no such thing as unlimited service, and whenever you start to push too far into a company's profits at the all-you-can-eat buffet, you shouldn't be surprised when they start clearing your table before you're done and shooing you out the door.

    It's 21st century business, kids. Get used to it. The best way to stick it to these companies is, unfortunately, to keep paying them and be right on the edge of what they allow you to do, like a kid causing just enough trouble in class to piss off the teacher but not enough to get sent to the office.

    --
    -- http://frobnosticate.com
    1. Re:Just ask NetFlix... 21st century business by u-235-sentinel · · Score: 1

      t's 21st century business, kids. Get used to it. The best way to stick it to these companies is, unfortunately, to keep paying them and be right on the edge of what they allow you to do, like a kid causing just enough trouble in class to piss off the teacher but not enough to get sent to the office.

      Uhh.. you don't know what the edge of acceptability is and it changes from region to region. One region it's ok to download 200, 300, 400 Gigs or more while in another you're a bandwidth hog. The detractors say they are glad you are not "their" neighbor and conveniently forget to mention what they think it acceptable. Of course they won't answer it either. Personally I believe they are shills for Comcast but that's my belief.

      In my opinion, the best way to stick it to them is to demand the Government allow the free market into the Cable and Internet market. I've spoken with my City Council and members of the Utah legislature. They are mostly clueless. One city council woman said there was satellite and wireless available. I asked if it was comparable to Comcast's service. Of course she didn't know... or didn't want to answer the question.

      If we had the free market in this area it would crush Comcast. They either would be forced to compete on a level playing field, or file for Bankruptcy. I'm fine with either scenario.

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  39. Re:Practices like these make me not want to give t by Anonymous Coward · · Score: 0

    Don't know where you've been my friend, but heavy P2P useage does NOT equal being the computer savvy guy.

  40. Ron Paul supporter? by SonicSpike · · Score: 1

    From your post you sound like a supporter of Ron Paul?

    --
    Libertas in infinitum
  41. Re:Practices like these make me not want to give t by Anonymous Coward · · Score: 0

    Yeah, but there's a (slight) difference between "they cut me off" and "I know they'll cut me off (and lie about it), so I won't bother".

    At bar A, they say "we'll cut you off if you seem drunk", and they cut you off after 5 vodka shots. At bar B, they say "we'll never cut you off!", but you've done chemical analysis and discovered they serve water after the third shot, claiming it's vodka.

    When your friends and family come to town and ask where to go drinking, and you say "bar B sucks" (with or without elaboration), what do they do? Heck, I'm a geek, and I got my last ISP recommendation from somebody even geekier than me ("get this ISP -- they don't suck").

    Is it enough to matter? Beats me.

  42. Blocking SMTP or XYZ service kind of makes sense by davidwr · · Score: 3, Insightful

    Blocking-by-default services which are abused by robots and which provide no value except to those who should know enough to ask for them makes a lot of sense.

    These days, that's outbound mail, outbound SMB/Windows-networking, and all inbound ports other than DHCP-related ports. However, any customer who needs to should be able to log into their ISP account and say "I run IRC, turn on relevant ports," "I run eDonkey, turn on relevant ports," or "I run XYZ, turn on relevant ports" or even "I'm an expert and I'll take responsibility for my own security, remove all protection and feel free to suspend my account at the first sign that any of my computers sends more than ___ messages in ___ period of time or is otherwise causing harm."

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  43. Can we wound them first? by Anonymous Coward · · Score: 0

    Just a little?

  44. Battle map for the lawyers by Anonymous Coward · · Score: 0

    If they think Comcast is lying, they file suit and/or charges for violation of:

    Computer Fraud and abuse act: 18 U.S.C. 1030. "Knowingly accessing a computer with the intent to defraud and there by obtaining anything of value."

    Wire fraud: 18 U.S.C. 1343. Fraud by wire, radio, or television.

    If they want to take Comcast's written denial that they're doing this at face value, file those same suit/charges against Doe, and suponea Comcast for Doe's identity. heh heh heh. How about a press release that someone is sabotaging Comcast internet service "and it's not Comcast".

  45. There's a world of difference... by Anonymous Coward · · Score: 0

    There's a world of difference between blocking a packet or connection, and forging activity in one.

  46. Re:Practices like these make me not want to give t by houstonbofh · · Score: 1

    I'm not sure comcast is *that* sad to see you go. Their entire business model is based on overselling their bandwidth. Their favorite customers are those that pay $50/mo for internet access, and then only check their email.

    Perhaps. But the were quite concerned when I pulled my brothers home account and the 10 commercial accounts I manage after the latest BS they drug me through. It is the power users everyone goes to for recommendations. And my recommendation lately has been Uverse... And to add insult, I never had Comcast at home.

  47. Possibly Illegal by Anonymous Coward · · Score: 0

    I didn't think about them losing common carrier status. But that would be a good one.

    I think the FTC should take a look. I would argue that once they start dicking with particular protocols and services that they are no longer delivering an internet connection they are delivering a web connection with some additional services.

    I believe there is a law on the books that states that it is illegal to impersonate a party across electronic transmission. This law was probably on the books to prevent people from forging telegraphs or keep people from calling you and claiming they are from your bank or the government. When they forge RST packets (Both directions) they are impersonating their customer and the party they are connected to.

    I'm not a lawyer so I don't really know.

    BTW The FCC just slapped them with the a restriction that they can grow past 30% market share for cable TV which is about 30m. They are at 27m now.

    I have their service and I can't wait until I can send them an RST packet and disconnect my service.

  48. "Shitcock's Razor"..The new goatse. warning... by Anonymous Coward · · Score: 0
    1. Re:"Shitcock's Razor"..The new goatse. warning... by Anonymous Coward · · Score: 0

      ow.

  49. I'm still confused. by SanityInAnarchy · · Score: 1

    First, why is it that the number of connections has anything to do with it? I thought it was the amount of bandwidth used -- that is, number of packets sent?

    Second, if this is really the case, then why won't Comcast simply come clean, and put in their FAQ "You get x simultaneous open TCP connections. Go over that, and we will close them for you."

    --
    Don't thank God, thank a doctor!
  50. Anyone else not seeing it? by Dmala · · Score: 1

    I've been a Comcast customer in two different cities this year. I wouldn't say I'm a heavy downloader, but I grab the occasional, *ahem*, Linux distro from time to time. Any reasonably well seeded torrent seems to scream right along for me, as fast as it ever has. Are they not doing this in all areas, or is it limited to heavy bandwidth users or something?

    1. Re:Anyone else not seeing it? by toddestan · · Score: 1

      Comcast is throttling the upload connections, they don't seem to care as much about the downloads. So any well seeded torrent should cruise right along, as you can leech from the seeds. The real question is how long does it take you to seed it back up to 1:1?

  51. This affects businesses that download GNU/Linux by wikinerd · · Score: 1

    I use Debian GNU\Linux both on my personal and my business machines. I download new releases through BitTorrent. I also use BitTorrent for downloading other GNU/Linux distributions like Fedora, always from the official trackers. Then I leave BitTorrent active for months to contribute back to the community by offering part of my ADSL upstream.

    If my ISP sabotages my BitTorrent traffic, this means that it also affects my business as I would have to wait more for new GNU/Linux DVDs to download. Imagine setting up a new PC for development and having to wait a lot because a manager thought that BitTorrent can only be used for mp3z etc... Ridiculous. Just because some people use it for something big media companies don't like doesn't mean that everyone including the legitimate users should be made to suffer.

  52. [Now OT] Re:Silver lining? by spiffyman · · Score: 1

    ... I don't understand why they need your parents information when you aren't living with them or if they refuse to pay your tuition.
    This is probably because it would be way too easy to defraud the system if such regulations weren't in place. What's to stop Daddy Millionaire from simply declining to pay tuition for his kids if he knows it will be paid by Uncle Sam?

    That's not to say that the system is perfect. You bring up emancipation, which I looked into a few years ago, and the fact is that (in the U.S. at least) the standards for emancipation are way too high. You have to prove major complications in the parental relationship, such as abuse or neglect. Having parents who are simply financially neglectful doesn't seem to be enough. Whether this is a justifiable standard is something more qualified people should look into.

    A workaround is to wait until the FAFSA year encompasses your 24th birthday. At that point parental finances no longer matter for most schools. My aid went up dramatically this year for precisely that reason. This is a kludge, no doubt, because we shouldn't force kids to wait ~6 years after high school before entering higher education. But it's doable, while in many cases paying for college right out of h.s. is not.
    --
    So you can laugh all you want to...
  53. Enlighten me please by Moraelin · · Score: 1

    You know, being from continental Europe, I can't quite grasp the typical USA "OMG, it's the government, run for the hills!" attitude.

    The fact is, the government is a tool, and a necessary one. Anything bigger than a small tribe ends up needing some form of organization, or it goes downhill fast.

    During the history of humanity we have already tried anarchy several times, and it tends to not work well. It ends up in the biggest arseholes making everyone else very unhappy. Just because they can and there's noone to stop them.

    We've also tried Wild-West-style, every-man-for-himself scenarios, and they don't scale.

    1. It's a disproportionate waste of society's resources if, say, everyone has to leave one armed family/clan/whatever member at home to guard the farm, as opposed to having a much smaller police force to enforce the laws.

    2. Divide et impera. Isolated individuals are easier to bully. In the above example, a merry band of bandits could pick off each farm one by one, if they stay each-man-for-himself. (And if not, congrats, they just created a local primitive form of government, army and police rolled in one.)

    Even this Comcast example, is an example of what happens without laws and regulations: the biggest pricks _will_ shaft you because they can. And as long as the only recourse at the level of "but if enough isolated individual people decided to do something about it..." it will remain so. A prisoner's dilemma involving 300 million people just won't ever produce the result where they actually pressure the asshole to play nice.

    So, yes, we know over here too that governments are dangerous and expensive things. That's why we try to control them to do what we want. Because that's the whole role of a government in a democratic society.

    Throwing your hands up and admitting that your government already isn't under your control any more -- which is a pre-requisite for this "OMG, it's the government, run for the hills!" attitude to make any sense -- doesn't make it any less dangerous or expensive. It just means you've already failed and it will get more and more dangerous without control. And more expensive.

    Basically, let me give you a metaphor. Let's say you have a big bad dog in your backyard.

    The way I read it, the USA attitude seems to be "auugh, hide from it, don't let it get to your family, it could become rabid any time soon. Lock your doors and load your guns, just in case!"

    The way we see it on this side of the pond is more like: so freakin' train it, take it to the vet, and make it work for you. Because it _is_ your dog. Might as well be a responsible owner.

    So, anyway, please enlighten me: what am I missing there? Exactly how is a situation where we already know that the biggest shits are shafting millions of customers, actually better than having some laws there?

    --
    A polar bear is a cartesian bear after a coordinate transform.
  54. Baby bells are in on it too... by Anonymous Coward · · Score: 0

    It's true, smaller midwest outfits such as Northwest Communications/Wildblue and Long Lines, among others, have literally been blocking all p2p traffic for all customers without any regard to content. They don't care if it's legitimate software, such as a Linux distribution. If it's using bittorrent or something similar, it's automatically in the wrong and needs to be blocked, that's how they're looking at it.

    Makes me sick to know that non-technical idiots are running the internet in certain places. They look at how they're doing it in Hollywood with the RIAA and MPAA and automatically get down and start doing some dirty work on their knees... no wonder the prison system works so well in this country, look who's getting the other end of the stick.

    Of course, if they hadn't blocked the traffic in the first place, none of this would have been revealed. Oops, sorry, but no, the customer is always right, even when they're wrong. Guess they need to get some people to work for them that have some real education and real experience, not just one or the other.

  55. Comcast isn't the only one by Anonymous Coward · · Score: 0

    Cableone is doing it to. I noticed it when I was doing some ping tests and my wife's World of Warcraft was downloading the newest 200mb patch (WoW uses a bit torrent client). All of a sudden my ping times shot up to over 600ms from a normal 34ms times. As soon as the patch was downloaded it reverted back to normal. So I then decided to bit torrent a Linux ISO and sure enough same damn thing. It's total BS!

    1. Re:Comcast isn't the only one by Technician · · Score: 1

      Delayed packets is not the same as spoofed RST packets intended to disconnect the connection. At least your download finished. Feel lucky.

      --
      The truth shall set you free!
  56. crazy cartoon email reply by Anonymous Coward · · Score: 0

    Thank you for contacting Comcast Cable Eh! Steve.

    Thank you for writing to us in response to reports about Comcast's
    efforts to manage peer-to-peer traffic on our networks.

    Eh! Steve, we have posted new FAQs on our Web site making clear to our
    customers the steps we are taking to protect the customer experience for
    all of our customers. You may access content related to this issue in
    the FAQ section of http://www.comcast.net/

    First, and most importantly, you should know that Comcast does not block
    access to any Web site or application, including peer-to-peer services
    like BitTorrent. Our customers use the Internet for downloading and
    uploading files, watching movies and videos, streaming music, sharing
    digital photos, accessing numerous peer-to-peer sites, VOIP applications
    like Vonage, and thousands of other applications online.

    Eh! Steve, we have a responsibility to provide all of our customers with a
    good Internet experience and we use the latest technologies to manage
    our network so that you can continue to enjoy these applications.
    Peer-to-peer activity consumes a disproportionately large amount of
    network resources, and therefore poses the biggest challenge to
    maintaining a good broadband experience for all users, including the
    overwhelming majority of our customers who don't use P2P applications.

    It is important to note, however, that we never prevent P2P activity, or
    block access to any P2P applications, but rather manage the network in
    such a way that this activity does not degrade the broadband experience
    for other users.

    Eh! Steve, network management is absolutely essential to provide a good
    Internet experience for our customers. All major ISPs manage their
    traffic in some way and many use similar tools.

    Comcast believes we have a responsibility to our customers to provide
    this service. Network management helps us perform critical work that
    protects our customers from things like spam, viruses, the negative
    effects of network congestion, or attacks to their PCs. As threats on
    the Internet continue to grow, our network management tools will
    continue to evolve and keep pace so that we can maintain a good,
    reliable online experience for all of our customers.

    I understand you have some questions about Comcast's policies. You can
    view all of the Comcast Subscriber Agreements and Policies by visiting
    the Comcast Online Customer Support Center at http://www.comcast.net/terms/subscriber.jsp

    On this site you will find the Subscriber Agreement, the Acceptable Use
    Policy, and other policies relating to your Comcast Service. You can
    also view our Privacy Policy Statement at http://www.comcast.net/privacy/index.jsp

    Links to the Privacy Statement and Terms of Service are located at the
    bottom of every page at www.comcast.

  57. obligatoph`+'${`%&NO CARRIER by radimvice · · Score: 1

    you guys are all delusional i don't have any problem with comcast's service in fact i'm downloading 5 torrents from my comcast modem righyu{#`%${%&`+
    '${`%&NO CARRIER

  58. Bullshit summary by Anonymous Coward · · Score: 0

    "BitTorrent is a protocol used to efficiently distribute the online transmission of large files, and some entertainment companies have partnered with its creators to distribute its content online"

    What horseshit. 99% of P2P traffic (esp bittorrent) is copyrighted material and EVERYONE knows it. trying to pretend this isn't the case by cherry picking words like this is just laughable.
    As someone who BUYS his entertainment, I'm 100% in favour of them blocking P2P traffic entirely. I'm sick of thieving scumbags leeching off of honest people and using up everyone's bandwidth. Stop whining and get a fucking job!

    1. Re:Bullshit summary by Technician · · Score: 1

      What horseshit. 99% of P2P traffic (esp bittorrent) is copyrighted material and EVERYONE knows it. trying to pretend this isn't the case by cherry picking words like this is just laughable.

      My latest D/L of Ubuntu is copyrighted. It doesn't happen to be illegal. So what's the point. Almost everything is copyrighted. Much of the copyrighted stuff is legal to share, such as public domain, GNU, Creative Commons, and permission granted by copyright owner. I have posted photos online. They are copyrighted. I am the Copyright Owner. Permission is granted to copy.

      --
      The truth shall set you free!
  59. how about providing a better service instead? by John_Sauter · · Score: 1

    It is my understanding that Comcast is sending fraudulent RST packets to discourage BitTorrent traffic between their customers and non-customers, because such traffic burdens their external links. They hope that by discouraging such traffic they will encourage downloading from servers within their network.

    Wouldn't it be better to use honey instead of vinegar? Instead of sending RST packets, download external torrents that are observed to be popular onto Comcast servers within their network, and offer those downloads to their customers. Assuming those servers are not overloaded and give good response compared to external servers, BitTorrest traffic within Comcast's network will prefer Comcast's servers, solving the external link burden problem.

  60. Their network, their rules by nurb432 · · Score: 1

    Tho, they shouldn't lie about it. Just change the TOS and be upfront and the 'problem' is solved.

    They will lose customers, but at least its all in the open for everyone to make a decision.

    --
    ---- Booth was a patriot ----
  61. Re:Practices like these make me not want to give t by Deliveranc3 · · Score: 1

    But I understand that a LARGE portion of that $50 is for technical support, techies (hopefully) call less frequently than luddites.

    Which is also the reason that higher speed, not large corporate ISPS have better service, when you call they know there is really a problem... and one which can't be solved by replugging or reconfiguring a subnet mask.

  62. Hacker like? by Acrimonymous · · Score: 0

    Since when is traffic shaping "hacker like"? Seems more "network administration like" to me.

    I guess the fact that Comcast's bullshit is more a matter of not advertising the throttling to potential customers who may be negatively impacted wasn't salacious enough for good ol' Zonk, though. Gotta keep up them ad impressions, you know.

    --
    Talk to me about WoW and I'll punch your faggot face.
  63. Teachers are generally ignorant about this subject by aclidiere · · Score: 1

    There is debate about double spaces only among the people who don't know about typography. None of my teachers knew anything about typography.

    Those who know typography, who typeset books, and newspapers, never discuss this problem.

    Who would you rather believe? Typesetters or teachers? Many mistakes in the use of typography are caused by the limitations of technology. Today, almost every limitation is fixed, but the legacy mistakes remain.

  64. comcast is experementing. by Truekaiser · · Score: 1

    Comcast is trying other ways to block bit torrent traffic, i ran into one yesterday every time i tried to connect to the pirate bay so i can get my hands on a 5 year old documentary that is not sold on dvd. i found in the torrent log that someone with a comcast registered ip injected the 'download finished stop sending' command into the transfer. this lasted for most of the day.

  65. Re:Practices like these make me not want to give t by u-235-sentinel · · Score: 1

    Us "heavy internet users" are also known as "the computer guys in the family". AKA the people all those email-checkers go to for technology advice.

    If comcast starts losing all of its geek users, it will soon find itself losing its profit cows as well when we tell them a better ISP to use.

    BTW, anyone know a better ISP to use? Fucking monopolies.


    Cox Communications has been rated the top US Cable / Internet company for the last several years. Oh and they used to hide things like what's acceptable use and how much you can download monthly until customers rebelled and forced the company to come clean.

    I suspect Comcast is next on the "come clean" block.

    --
    Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  66. Not just P2P Filesharing by nojjynb · · Score: 1

    I run a game server out of my apartment, and whenever I exceed 10 people playing for longer than a few minutes my cable modem gets reset! The only way to fix it is to put it to standby, press the reset button, and reset the router.

  67. What's even worse: No choice by XNine · · Score: 1

    Since our government (United States, anyway) allows certain "utility" organizations to have monopolies (such as Xcel Energy, Qwest, BellSouth, Comcast, insert your local monopoly here), most people have no options when it comes to who they get their services from. In Denver, I get to choose Xcel or...Xcel for energy. That's it. I get the option of Comcast for broadband. And that's it. Sure, I can choose Qwest's DSL, which is half as fast, or I could choose Dish's internet, which is extremely unreliable. The day that consumers can actually have CHOICE is the day when we'll see competing companies stopping these kinds of tactics in hopes for more customers.

    --
    Never monkey with another monkey's monkey.
  68. we should file a class action lawsuit by jsepeta · · Score: 1

    Comcast on several occasions has disrupted my internet service and generated a lot of additional effort to reset my home network so that I can use their service. I've had technicians to my house at least 6 times and I've spoken to them on the phone no fewer than 15 times in 2007. Their service SUCKS. But recently I've experienced an outage whereby they sent a disabling signal to my router, causing me much grief. I cannot get my wifi going because they reset my router's settings, and even doing a reboot and reset hasn't made it function properly. I'm pissed off at them, and wonder what law gives them the right to fuck up my home network.

    **

    12/1/07 - service interruption because of late payment
    Made payment via telephone at 9pm
    Still couldn't connect to internet at 10pm
    Called tech support at 11pm, waited 48 minutes on hold for supervisor
    Internet back, but it's a class A network and new settings Comcast applied to my router prevent me from getting into my own router to change the settings.

    Linksys Wireless G Cable Gateway
    WCG200
    Cable modem + router + 4 port switch + wifi G
    Comcast sent reconfigure message to my router forcing a reset
    Now won't let me get to admin page to reset wifi
    Have restarted 6 times.

    Joe - Supervisor on floor

    --
    Remember kids, if you're not paying for the service, YOU ARE THE PRODUCT THAT IS BEING SOLD.
  69. Distribution of political video an issue by wilec · · Score: 1

    Just last week I was giving someone at democrats.org hell for NOT redistributing clips of Republican candidates via P2P. The basic idea they have is great, stringers are following the Republican candidates around and recording as many public events as possible. The audio/video transcripts are reportedly posted on a publicly accessible server for download. Opposition supporters are supposed to be able to download, purview, cut, mix, remix etc at their will. The damn distribution server has been so bogged down that I gave up on it without a single downloaded file. In an pissy email I whined about that and about their choice of format for content they wished people to be able to edit easily, Flash, of course.

    After thinking about it I hope nasty tricks like this Comcast deal, or packet redirection or throttling, and restrictive propriety formats do cause issues for them, maybe the present majority will be less like to kowtow to Hollywood and various software and media corps. These companies need a serious judicial or legislative bitch slappin in the worst kind of way.

    Wabi-Sabi
    Matthew

    1. Re:Distribution of political video an issue by Anonymous Coward · · Score: 0

      These companies need a serious judicial or legislative bitch slappin in the worst kind of way

      hey dumb ass... democrats are the ones who support camcast-like tactics in these cases. hollywood and media companies are known to be the lynchmob for the democratic party. i guess some of us are too stupid to understand politics.

  70. Whoosh police by Anonymous Coward · · Score: 0

    You're in trouble