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Time Warner Cable to Test Tiered Bandwidth Caps

I Don't Believe in Imaginary Property writes "According to a leaked internal memo, Time Warner Cable is testing out tiered bandwidth caps in their Beaumont, TX division as a way to fairly balance the needs of heavy users against the limited amount of shared bandwidth cable can provide. The plan is to offer various service tiers with bandwidth fees for overuse, as well as a bandwidth meter customers can use to help them stay within their allotment. If it works out, they will consider a nation-wide rollout. Interestingly, the memo also claims that 5% of subscribers use over 50% of the total network bandwidth."

591 comments

  1. A new approach to limiting usage is needed by kcbanner · · Score: 5, Insightful

    I think that ISPs need to take a different approach other than imposing hard caps on the users, even if you can choose your cap with varying amounts of cash.

    First, the users that occaisonally download large files should be treated differnetly than those that leave their p2p clients/home webserver/internet radio on all the time. For example, I often need to download isos for linux livecds or install disks. If my average daily usage is low, this download shouldn't count against my bandwidth usage. However if I'm downloading isos all day every day, then some of that bandwidth should be counted.

    Also, during non-busy times for that region, large bandwidth use shouldn't be counted, seeing as it isn't disadvantaging anyone.

    There should be no "hard line" between free bandwidth and 1$ per mB bandwidth. The users average bandwidth usage per month should be used in calculating their monthly rate, and they should pay for the next month based on their projected usage.

    I once had an ISP that had a monthly cap, it was awful. My two cents (how much they charged per mb over the 2gb/month) on the matter.

    --
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    1. Re:A new approach to limiting usage is needed by webmaster404 · · Score: 3, Insightful

      How about really giving customers unlimited bandwidth? If they lack the infrastructure to support what they claim, then they should get better lines.

      --
      There is no "disagree" moderation, and troll, flamebait and overrated are not valid substitutes
    2. Re:A new approach to limiting usage is needed by Annymouse+Cowherd · · Score: 1

      Webservers don't take much bandwidth, but they take upstream bandwidth, which ISPs like to shortchange you on.

    3. Re:A new approach to limiting usage is needed by kcbanner · · Score: 0

      That would be ideal, but if they have to throttle it then they should improve it over the hard cap.

      --
      Obligatory blog plug: http://www.caseybanner.ca/
    4. Re:A new approach to limiting usage is needed by TeraCo · · Score: 3, Insightful

      You couldn't afford it.

      --
      Not Meta-modding due to apathy.
    5. Re:A new approach to limiting usage is needed by ArcherB · · Score: 5, Interesting

      How about really giving customers unlimited bandwidth? If they lack the infrastructure to support what they claim, then they should get better lines.

      That's just it! They DO have the infrastructure in my area. I never experience slow downs due to TW's pipes getting flooded.

      This is merely a money grab!

      --
      There is no "I disagree" mod for a reason. Flamebait, Troll, and Overrated are not substitutes.
    6. Re:A new approach to limiting usage is needed by TeraCo · · Score: 2, Insightful

      Or they're paying out the ass in interlock fees to other major ISP's.

      --
      Not Meta-modding due to apathy.
    7. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      2gb/mo? I hope that was in like '93...

    8. Re:A new approach to limiting usage is needed by taniwha · · Score: 5, Informative
      it's cable - you get to listen to 1 qam (6MHz wide - more for the new docsis that isn't here yet) and you're limited to ~25Mbits by that technology ... and you're sharing with your neighbors - upstream is much much less - you're never going to get more than what the cable modem can give you anyway - the cable company has a limit to the number of qams or analog channels they can fit on the cable (~120) and you're sharing that with TV.

      Not to excuse the cable company but they see it as that they're in a bind trying to trade off how many TV channels they can support (and how many analog ones in particular - (the sooner they die the better) with how many qams they dedicate to cable modems - and the expense of injecting the internet feeds in lower and lower down in the plant to support more and more customers with more and more bandwidth (ie sharing with fewer neighbors)

      They shouldn't have ever offered 'unlimited' because as we all know it really isn't and for technical reasons can't be as the customer base increases - they're depending on statistical models which those 5% who use 50% of the resources (if that's a real number) break

    9. Re:A new approach to limiting usage is needed by fictionpuss · · Score: 1

      True - it's fine to complain that 5% of users eat 50% of the available bandwidth, but if you increase your capacity by a factor of 10 then you've got 5% of users using 5% of the available bandwidth. Problem solved!

    10. Re:A new approach to limiting usage is needed by damista · · Score: 2, Interesting

      Not sure what's wrong with the approach chosen. To me, this looks like it's been handled by my ISP (and others) for quite a while now. My cable provider has tiered plans and for me, it works fine. I get 20GB/month "peak" volume (12pm-12am) and 40GB/month "off peak" (12am-12pm). If used smart, it gives me 60GB/month. There are no excess fees but the speed will be capped to 64kbit. The imposed cap sucks a bit cos it also affects the IP-phone and I think they should give at least 128kbit. But to be honest, I've only reached the speed cap once and that was about 5 hours before the new month started.

      Sure it isn't ideal but anything bar a REAL flat rate isn't ideal.

    11. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      That's how my ISP calculates bandwidth. It used to be 100 GB/month based on your average usage (so, about 3.33 GB/day), or you could just get their unlimited (really, actually unlimited) package (IIRC, it was the same price, just a bit lower latency).
      Now, as users eat up more and more, they decided to raise the regular bandwith limit to 200 GB/month, and up the price of the unlimited package.
      Teksavvy. I can't say too many good things about them. If you live in Ontario/Quebec, look them up.

    12. Re:A new approach to limiting usage is needed by SimonBelmont · · Score: 4, Interesting

      How about really giving customers unlimited bandwidth? If they lack the infrastructure to support what they claim, then they should get better lines.

      This statement is utterly stupid. It is harder to develop backbone capacity than last mile capacity, and ISPs have a very limited amount of backbone capacity. If they can supply a 10M last mile to 1000 customers and only have 1G of backbone, it still makes a lot more sense to give everyone a 10M line than to give everyone a 1M line, because not everyone's going to use it at once and this allows a lot more efficient allocation of bandwidth to whoever's demanding it at any given time. I think that in some instances they could do a better job of this allocation, but this is exactly what they are trying to do with a market solution, and it's no reason to choke off everyone's last mile.

      Even if the technology was available to give ISPs a blazingly fast cheap backbone that would let everyone saturate existing last-mile technology, in such a case it would be likely that better last-mile technology exists as well, and you run into the same problem. If you're really so concerned about being able to saturate your line 24 hours a day, you can get a line with a higher SLA (and pay the true market value of the bandwidth). Alternatively, you could exercise some courtesy and just not leave BitTorrent downloading 24/7.

    13. Re:A new approach to limiting usage is needed by kcbanner · · Score: 0

      No, it was two years ago. It was a local wireless ISP, and the only one we could get at the time. DSL made its way out here finally and its truly unlimited.

      --
      Obligatory blog plug: http://www.caseybanner.ca/
    14. Re:A new approach to limiting usage is needed by Fatal67 · · Score: 5, Insightful

      While his statement was utterly stupid, yours was a bit off, too.

      The last mile is where the problem is. There is competition galore for long haul fiber (ie, to build a backbone) and you can pick up a dark fiber us footprint for under 20 million. Optics to light the gear and all of your routers will cost more.

      If it were easier to build the last mile, you'd have 20 people with a cable to your house fighting to connect you to the one or two backbones.

    15. Re:A new approach to limiting usage is needed by Lord+Ender · · Score: 1

      No, it's about phones.

      Time Warner has their own VoIP phone, competing directly with Vonage. You can be sure that bytes sent by their phone would not count toward the cap. Competing phones, however, would cause you to go over your bandwidth cap and get billed by the minute.

      Expect an anti-trust lawsuit from Vonage, eventually.

      --
      A slashdotter who didn't build his own computer is like a Jedi who didn't build his own lightsaber.
    16. Re:A new approach to limiting usage is needed by Propaganda13 · · Score: 2, Insightful

      False, you'd still have 5% of the users using 50% of the bandwidth unless you limit the bandwidth they can use.

      Give me the bandwidth to stream HDTV and I'll do it.

    17. Re:A new approach to limiting usage is needed by krotkruton · · Score: 5, Funny

      Yeah, and maybe they can give the "light" users some type of refund for the bandwidth they don't use each month... I know, they could call it "rollover bandwidth"! As long as you stay within your bandwidth allotment, you'd only have to pay a monthly fee (plus any add-ons you have, of course), but anyone who goes over their bandwidth would be charged heavy fees.

      And you could get packages that allow you to do different things, so if all you want is instant messaging and html, you can buy one package, but if you want to download a file there will be additional fees unless you have a download add-on. VoIP would be free if you get a phone through your cable company, but you'd need a different add-on without the phone.

      And they could charge less for users who only access local sites but charge more for those who receive information internationally, unless you get the international package.

      This all sounds like a great idea. It's not just a ploy to squeeze out that extra dime, these are great features that you can add to your plan! This way everyone gets what they want, even if it's more expensive. It's also less complicated since you pick the plans you want instead of getting a service that does everything, because no one really knows which features are included with "everything".


      But seriously, do you really want to see ISPs turn into cell phone carriers?

    18. Re:A new approach to limiting usage is needed by Wesley+Felter · · Score: 1

      Except VoIP calls use virtually no bandwidth, so even heavy Vonage users wouldn't hit the cap.

      Now if you want a legitimate example, consider cable VOD vs. iTunes movie rentals.

    19. Re:A new approach to limiting usage is needed by cbreaker · · Score: 1

      Wow, a 100GB/month cap is practically no cap at all, and if I downloaded 200GB in a month I'd probably feel a little bad. Even with my crazy downloading binges I sometimes go through, I can't say I've ever done that in a month.

      I wish I had choices for Internet but I can't get DSL and there's only one cable provider. At least I haven't ever reached a cap with Cox and the speed is usually good. Unfortunately, they block a bunch of ports.. And for that reason I'll switch as soon as an option is available.

      --
      - It's not the Macs I hate. It's Digg users. -
    20. Re:A new approach to limiting usage is needed by ArbitraryConstant · · Score: 1

      This is merely a money grab!

      I certainly hope so.

      If they've advertised the service as being "unlimited", they have an incentive transparently throttle people that test the limits of their infrastructure.

      If the pricing is based on however many dollars per gigabyte, then they have an incentive to facilitate my usage, not throttle it.

      The network in your area may not be that heavily loaded, but that's a big problem in more and more areas, and ISPs are worried about the costs of upgrading their networks. Passing the costs of heavy usage on to the consumer generates the revenue needed to justify upgrades to the network. Or, the user cuts back. Or, they switch to another ISP and take their above average usage with them. I'm fine with all the above.

      --
      I rarely criticize things I don't care about.
    21. Re:A new approach to limiting usage is needed by NockPoint · · Score: 2, Interesting
      (and how many analog ones in particular - (the sooner they die the better)

      Why does the cable charge more for digital cable than analog if they want analog cable to go away?

    22. Re:A new approach to limiting usage is needed by EdelFactor19 · · Score: 1

      limiting bandwidth alone is stupid; does it really matter whether I download 500MB in 5 minutes at 12am, or the 5 hours from 11pm-4am? no.
      what they need is to look at your average bandwidth and at the same time your total content. no one cares if you download a couple 500K files at speeds of 1MB per second because you pose no load.

      They say 5% use 95% of the bandwidth? I would agree, live in a fraternity house with 20-40 guys and you quickly find that thanks to 2-4 of them the houses bandwidth is chewed to nothing such that ssh to an on campus server is effectively impossible, all so that they can leave some stpid torrent or p2p open to download stupid crap... take the next step, show the stats that demonstrate this, identity the people who are causing this problem and change their pay structure. If they use 95% of the bandwidth they should be paying 95% of it.... this won't happen of course because the providers realize that on perhaps 80% or more users are vastly under using their bandwidth, and the discounts given to them would eat away at the providers profits. Its a double edged sword; the providers wont guarantee bandwidth for residential customers and as a result they cant guarentee bandwidth. Read that again if it doesnt sink in.

      the dillemma is that as much as I want that 5% to be slapped across the face, and kicked off the network; after they are gone someone else will be the new 'pig'... i would far prefer and it would be far more in all parties interests for the isp to do some shaping or management on the network to dynamically cap the pigs bandwidth during times of congestion. in essense, you shouldnt be able to "go over the limit" and this shouldnt be enforced by shutting off your bandwidth completely either.
      The only way they will get around this is if they guarentee bandwidth and charge for usage as opposed to happy flat rates.
      and kick them off the network or charge them more.
      OR better yet use some traffic shaping to ensure that under load bandwidth is balanced.

      --
      "Jazz isn't dead, it just smells funny" ~Frank Zappa
      EdelFactor
    23. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      I don't care if I only get a 1M line, but don't sell me a contract for a 10M line when you damn well know you can't support it.

    24. Re:A new approach to limiting usage is needed by CastrTroy · · Score: 1

      I'm not sure where you get your facts, but Rogers up here in Ottawa sells 18 MBit/s internet. It costs $100 a month, but they have it. Personally I'm on the 1 Mbit service, but from my experience with their 6 Mbit service, you do actually get the speeds they advertise.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    25. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      They're certainly big enough to arrange for a large number of settlement free interconnects with other large ISPs and content providers.

    26. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      The point is, they said unlimited. All you can eat. If that's a lie, well tough. that's what the contract says.

      We all know there are various technical reasons for unlimited being a lie. It's not about what they can realistically provide, it's about lies. Granted, i don't know why some shmuck needs to every freaking torrent under the sun... But that's what he paid for. It's not his fault his isp lied to him, it's his isps.

    27. Re:A new approach to limiting usage is needed by TClevenger · · Score: 1

      60GB a month is something like 870kbits/sec averaged over a month. How much do you pay for this again?

    28. Re:A new approach to limiting usage is needed by Narbo · · Score: 2, Informative

      Actually a the maximum bandwidth of a downstream channel is about 48Mbps not 25. This is with a 3.2Mhz channel width. I know the 1.x/2.0 spec says 42 but trust me, its actually 47 or so on most head ends. A single modem can achieve this speed.

      DOCSIS 1.0 upstream is approximately 10Mbps and 2.0 is 30 or so. The maximum speed for a single modem is upstream is about 18Mbps due to the way the upstream works. (time slicing)

        You are correct that there is much less space for upstream channels then there is downstream. My memory is really fuzzy since I haven't been working in cable modems for a few years now but I think upstream channels are limited to the 5-42Mhz range and downstream for North America is 200-800 or so.

    29. Re:A new approach to limiting usage is needed by timeOday · · Score: 1, Interesting

      Meh. Bandwidth is dirt cheap and getting cheaper all the time. The customers who call support 2 or 3 times per month probably cost providers more than the "bandwidth hogs." There are reasons why flat pricing has dominated for the last 10 years, and nothing fundamental has changed. ISPs don't really want people to restrict their usage, otherwise the average family could easily cut back to a usage that would only justify a $10-$20 bill each month. ISPs would rather have the cash.

    30. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 2, Insightful

      As someone work works in the industry, you're full of shit sir. Yes, there is greed, but bandwidth isn't cheap as you are so deluded into thinking.

    31. Re:A new approach to limiting usage is needed by brian.gunderson · · Score: 2, Insightful

      Agreed.

      It's no different than fitness clubs / gyms. They are able to provide their services at the prices they do because they know that less than 1/3rd of paying members actually use the facility once per week or more. If everybody used the gym every day, they would have to build gyms 3 times larger and charge 3 times more.

      --
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    32. Re:A new approach to limiting usage is needed by Your.Master · · Score: 1

      If it costs the same, I'd rather get 10M sometimes and a minimum of 1M than just 1M all the time, guaranteed.

      And in this case, on the ISPs end, it would cost the same, so they can offer it to you at the same price.

      There's sophisticated statistical calculations that go on trying to minimize cost (so that some of those costs can be passed to the consumer, facilitating competition) while maximizing throughput (again, for competition) with a certain probability. If we take the above example, but say there are only 101 ordinary people, then it's damn near impossible that the 1 Gbps line will be saturated at any given time even when they all have 10 Mbps.

    33. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 1

      Why does the cable charge more for digital cable than analog if they want analog cable to go away?

      Because it's digital, and therefore better... And most importantly: BECAUSE THEY CAN.

    34. Re:A new approach to limiting usage is needed by Z34107 · · Score: 1

      Ideally, this would be used to more fairly bill customers - those who do nothing but check their e-mail once a week would pay next to nothing, and those that are downloading the internet would pay close to what businesses pay for a dedicated line.

      But, I'm guessing they'll just charge us more, and charge the 5% a helluva lot more.

      --
      DATABASE WOW WOW
    35. Re:A new approach to limiting usage is needed by Tiger4 · · Score: 3, Interesting

      "and how many analog ones in particular - (the sooner they die the better)"

      Analog cable isn't going anywhere. Analog Broadcast TV may be going away (that story isn't finished yet), but analog cable to the home will be around for quite a while. The cable companies and their customers are going to very quickly realize that the cable company can serve as the Digital Converter box. All those old sets just need a cable connection and they will live a new life in the digital TV era. No need for all the subscribers to buy separate converter boxes. The cable company does it for you when they shove the signal down the line.

      That will be an interesting time. All broadcast will be digital. The cable company will convert some of it back to analog, ship it plus scrambled digital to you, then charge you (again) for a digital converter box to descramble the digital portion of the cable signal so you can see it all on your TV.

      --
      Behold, this dreamer cometh. Come now, and let us slay him... and we shall see what will become of his dreams.
    36. Re:A new approach to limiting usage is needed by nuintari · · Score: 4, Informative

      ...5% who use 50% of the resources (if that's a real number)...


      Um, I'd say that is accurate, I run an ISP, and without getting out my graphs and doing some basic math, I am tempted to say that is a _conservative_ estimate.

      It is the same in tech support, 5% of my customers are the morons I hear from on a weekly basis. They account for about 75% of my total time spent on the phone.
      --

      --Nuintari

      slashdot : where an opinion can be wrong.

    37. Re:A new approach to limiting usage is needed by TeraCo · · Score: 1

      I'm sure they have, but these deals only hold up if the exchange is more or less the same.

      --
      Not Meta-modding due to apathy.
    38. Re:A new approach to limiting usage is needed by taniwha · · Score: 2, Informative
      actually it is ~42Mb/sec raw - that's the symbol rate (5.3MHz) times the qam256 bits/symbol (8) - but that's just the raw clock rate if the data coming out of the demod, it doesn't include packet preambles, FEC (hamming) bits, framing overheads etc etc you never actually see that at the user side of things

      I mostly deal with video qams which are also qam 256 but different from that point on - 25Mbit/sec is a number we use for reasonable estimates of reality - I think one could argue that it's low for docsis (1/2) and I'd give you that - getting 42 though is pretty unreasonable - however my main point was that wthere it's 10, 25 or even 42 it's still statistically shared with your neighbors, the cable company doesn't give you a whole qam to yourself permanently - sometimes you get all the bandwidth available to you, sometimes you don't - depends on the other users of the system - if they did that they'd have to push the CM plant equipment onto every block (with a modulator per house) and might as well just run the fibre the last 100 yards

      real-world channel widths in the US are 6MHz though, not 6.4 and have to be pretty carefully managed - drop 400kHz worth of digital dross into an adjacent analog channel and the results are crud

      the upstream/downstream freq thing has to do with how/where the diplexors sit in the plant, especially if you have fiber to the block as many places do now

    39. Re:A new approach to limiting usage is needed by rtb61 · · Score: 1
      Of course the big game with 5% of their subscribers using 50% of their bandwidth, is funnily enough that includes their own Internet properties and the bandwidth and the laods of data they chew up as well as other commercial Internet companies.

      Fun with numbers and statistics, now what do their domestic only subscribers use, I bet it would sound really odd of they say that approximately 0.00001% of their subscribers using 49.99% of their bandwidth.

      --
      Chaos - everything, everywhere, everywhen
    40. Re:A new approach to limiting usage is needed by cart_man4524 · · Score: 2, Funny

      Just what exactly are ISP's thinking when they offer faster connections?

    41. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 1

      Or they're paying out the ass in interlock fees to other major ISP's.

      Then at the risk of breaking Rules 1 and 2, maybe they should (a) build up enough of an IT department to host a USENET server, and (b) "encourage" their P2P network users to "migrate" to the new hotness.

      You could accomplish "b" as easily as saying "traffic outside our network costs $1/gigabyte. Traffic to news.(whatever).com is not traffic outside our network."

    42. Re:A new approach to limiting usage is needed by Wildclaw · · Score: 1

      http://www.isp-planet.com/business/2007/bandwidth_price_2008_bol.html

      Bulk bandwidth can be bought at prices between $5 and $10 per mbit. 1mbit is approximatly 324GB (and that would be bidirectional, so double that when discussing residential bandwidth limits).

      Sure, that is for bulk bandwidth at good locations. It is obviously more expensive to get it out to residential areas. But don't come with your bullshit that bandwidth is expensive.

    43. Re:A new approach to limiting usage is needed by NickCatal · · Score: 2, Insightful

      Meh. Bandwidth is dirt cheap and getting cheaper all the time.

      Bandwidth is cheap, yes... if you are picking it up in a major telco center.

      Now go and ask Verizon how much they pay to upgrade entire neighborhoods with fiber-to-the-home. And remember, they are relying on the fact that the customer is almost always going to get the triple-service-deal (tv/internet/phone) which makes them the most money... TWC doesn't have that type of guarantee

      TWC doesn't want to run an entirely new infrastructure just to satisfy the people who are using the most bandwidth. And if they are going to go through the trouble to upgrade infrastructure, they need to have a financial benefit to doing such (i.e. more users paying more for more bandwidth.) They are already going to have to invest in new lines once all the major cable networks go HD

      It sucks for the high-bandwidth user, but it makes perfect sense.

      --
      -nick
    44. Re:A new approach to limiting usage is needed by Wildclaw · · Score: 1

      60.000.000.000 *8 / 24 / 30 / 60 / 60 = 185185

      so you are even more right than you thought you were. :)

      And those dedicated lines are both download and upload which differs from residential lines that usually are very limited in upload.

    45. Re:A new approach to limiting usage is needed by lachlan76 · · Score: 1

      If that's the case, then they should stop selling their product as though it isn't. Claiming that customers can download as much as they want before cutting them off for downloading too much is false advertising, plain and simple. Don't you have a consumer affairs organisation to deal with this kind of thing?

    46. Re:A new approach to limiting usage is needed by amiga500 · · Score: 1

      This is how most of the ISPs in Australia work - and I think it works quite well. For electricity, I pay for how much energy I use each month, and not if my house is wired for a maximum draw of 100kw or 250kw. Would you want the electric company to offer a 1kw intro rate for people with only a few lights around the house, and then have another plan for 'heavy' users who have multiple air conditioners? Everyone should be able to get really fast internet to their home. Your grandma who only uses Hotmail should not have to pay as much as someone who downloads GB of movies each month, but both should be able to have the same 'speed'.

    47. Re:A new approach to limiting usage is needed by edwdig · · Score: 1

      Why does the cable charge more for digital cable than analog if they want analog cable to go away?

      Why do you still get charged for tone dialing on your land line?

      Why do musicians get a percent taken out for breakage on downloaded music sales?

      Once a fee is added to a bill, it's pretty rare to ever see it removed.

    48. Re:A new approach to limiting usage is needed by blanks · · Score: 2, Insightful

      "Now go and ask Verizon how much they pay to upgrade entire neighborhoods with fiber-to-the-home. And remember, they are relying on the fact that the customer is almost always going to get the triple-service-deal (tv/internet/phone) which makes them the most money... TWC doesn't have that type of guarantee"

      The goverment is paying for the majority of the costs for fiber to the home, which isn't really to the home, its to the curb. This was a big deal last year and I guess people just delt with it or forgot about it.

      "TWC doesn't want to run an entirely new infrastructure just to satisfy the people who are using the most bandwidth. And if they are going to go through the trouble to upgrade infrastructure, they need to have a financial benefit to doing such (i.e. more users paying more for more bandwidth.) They are already going to have to invest in new lines once all the major cable networks go HD

      It sucks for the high-bandwidth user, but it makes perfect sense."

      No what makes perfect sense is charging people who use more bandwidth more and people who use less bandwidth less. Sure its great they can charge people who use more, but do you think people who only use their internet a couple times a week will get a break? I'm sure they wont.

      Unlimited is not unlimited within what a company says someone is limited too.

    49. Re:A new approach to limiting usage is needed by LoRdTAW · · Score: 2, Interesting

      "The government is paying for the majority of the costs for fiber to the home, which isn't really to the home, its to the curb."

      If you are speaking of FIOS you are most certainly wrong. There is indeed a fiber pair that is ran to your home and terminated at an ONT. The location on the ONT is either inside or outside your home. Inside the ONT there is an Ethernet port for internet, an F connector for "cable" TV and four RJ-11 for POTS. Unless my home is considered a curb, FIOS is true fiber to the home.

      http://en.wikipedia.org/wiki/Verizon_FiOS

    50. Re:A new approach to limiting usage is needed by houghi · · Score: 1

      But seriously, do you really want to see ISPs turn into cell phone carriers?

      Where I live ISPs are cell phone carriers, you incencitive clod!
      --
      Don't fight for your country, if your country does not fight for you.
    51. Re:A new approach to limiting usage is needed by Zaffle · · Score: 1

      Bulk bandwidth can be bought at prices between $5 and $10 per mbit. 1mbit is approximatly 324GB (and that would be bidirectional, so double that when discussing residential bandwidth limits).

      Say what?!? mbit = Megabit. Reading the site you posted, I'm guessing you are misusing Mbps, which is Megabit per second. Bandwidth is how big your pipe is, not how many gallons of water you can get per month. Saying 1mbps is approximately 324GB is like saying 100 yards is approximately 240mph. These are two totally different measurements. Now if you really mean to use mbit (which technically if milli-bit, but I'll assume you mean mega-bit), and assuming an 8 bit system, thats 125 Kilobytes.

      Repeat after me, data usage != bandwidth. I can download 1GB per month on a 28.8kbps dialup modem, I can also download 1MB on a 1Gbps connection.

      --

      I use to have a funny sig, but slash cut it off, and I forgot what the punchline was.
    52. Re:A new approach to limiting usage is needed by digitalchinky · · Score: 1

      Because it's a few orders of magnitude cheaper to jam a 30MHz wide analogue signal down the coax than it is to send the same thing at 10 or 20MHz in digital format. You're looking at perhaps 4 to 5 zeros on your bill for each modem alone, some modification is also needed on all amplifiers and other crud on the lines out to the customers. It's more expensive to set up, though the bandwidth savings mean more channels over the same wire, and ultimately more money in the long run.

    53. Re:A new approach to limiting usage is needed by Kjella · · Score: 0, Offtopic

      So while we're distributing blame here... who's more expensive, the leeches or the morons? (not that they're mutually exclusive)

      --
      Live today, because you never know what tomorrow brings
    54. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      That explains why my ISP has a cheaper subscription, where it is email support only, unless the line is down and you can't email. It is almost half price.

    55. Re:A new approach to limiting usage is needed by sgarg · · Score: 1

      I thought it was the 80/20 rule Pareto principle. So, 20% of the people should be using 80% of the bandwidth ....

    56. Re:A new approach to limiting usage is needed by budgenator · · Score: 1

      Why Time Warner Telecom is a tier 2 network provider, if they play nice bandwidth should be dirt cheep through peering arrangements with other tier2's.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    57. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      Holy shit! A for-profit company going for a money grab!

    58. Re:A new approach to limiting usage is needed by FireFury03 · · Score: 1

      How about really giving customers unlimited bandwidth? If they lack the infrastructure to support what they claim, then they should get better lines.

      Because your monthly subscription would be about 20 times what you pay now.

      Besides, why should people who use 100MB a month pay the same as someone saturating their 8Mb connection the whole time? The *vast* majority of customers don't need "unlimited" bandwidth and sure as hell don't want to pay for it.

    59. Re:A new approach to limiting usage is needed by budgenator · · Score: 2, Informative
      When your are buying at that level, you pay for a "Pipe" that will deliver 1 Mbs and there are 9,331,200,000 seconds in a month, 1,048,576 = 10,259,762,901,103,411,200,000 bits or 1,282,470,362,638 GB per 30 day month whether you use them or not. An ISP has to buy enough to satisfy peak demands, this can be done by
      1. letting the network slow down at peak times,
      2. buying excess fixed capacity,
      3. buying expensive burst capacity,
      4. or more likely all of the above.
      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    60. Re:A new approach to limiting usage is needed by FireFury03 · · Score: 1

      If that's the case, then they should stop selling their product as though it isn't. Claiming that customers can download as much as they want before cutting them off for downloading too much is false advertising, plain and simple. Don't you have a consumer affairs organisation to deal with this kind of thing?

      Isn't that what this story is about? Time Warner are going to start selling connections by their bandwidth cap (e.g. "10 GB per month", "20 GB per month", etc.) rather than telling everyone it's unlimited (and then complaining at customers who actually try and use the "unlimited" bandwidth).

      Sounds like a good idea to me. Notably it is something the smaller ISPs in the UK have been doing for a few years now. The bigger ISPs are still saying "unlimited", sadly. Having tiered caps is good for most users since it means that people who use less end up paying less. The only people who lose out are the people who _do_ try to saturate their connection all the time, because their high usage is no longer being subsidised by everyone else - they must either accept that they need to pay for the massive amount of bandwidth they use, or use less.

      Given the choice between an ISP that advertises "unlimited" bandwidth and one that advertises a capped service, I'd choose the capped one for the simple reason that I know unlimited bandwidth is not a realistically achievable thing and the "unlimited" ISPs are going to attact a larger number of people wanting to use vast amounts of bandwidth (which will degrade the performance of the network for everyone else).

      I suspect the reason the "unlimited" marketing tactic has continued is because the majority of people don't know how much bandwidth they use, and £20 for an "unlimited" 8Mbps connection *sounds* better than £20 for a connection capped at 30MB / month, even though they actually only use maybe 5MB/month anyway.

    61. Re:A new approach to limiting usage is needed by ubrgeek · · Score: 1

      I used to work for Roadrunner, Time Warner's cable modem division (not sure if it still goes by the name or not.) The complaint the more "geeky" customers would make is that you're on shared pipe - that is, your node has only so much bandwidth and you share it with your neighbors. That was a sticking point with some people who decided to go with a telco solution instead of cable. We were always told to respond that we'd be monitoring the saturation in neighborhoods and if it got to high, we'd split the node. I don't know of a single time that was done when I was there. Doesn't mean it wasn't, just that no one that I know heard of it actually occurring.

      --
      Bark less. Wag more.
    62. Re:A new approach to limiting usage is needed by Carbonite · · Score: 1

      ...there are 9,331,200,000 seconds in a month.

      Check your math. 60 * 60 * 24 * 31 = 2,678,400 seconds in a (31 day) month.

      --
      ich muß mehr Kuhglocke haben
    63. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      It's just another corporate think tank tactic to get more money
      out of the general public.. The real legal issue is why the ISP's are advertising bandwidth anyway.
      I am on comcash!! They claim up to 10mb down, ok.. The advertising is 10mb, if they say to a customer that the customer is abusing the 10mb, that in itself is illegal because they advertise up to 10mb with no penalties or restrictions imposed!!! It's false advertising and the ISP's should be sued for it, period.. Instead the ISP's make up excuses to get more money out of consumers.

      If comcast pulls this crap I'm dropping them fast..

    64. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 1, Interesting

      You are correct. The illusion of cheap bandwidth is really just oversubscription. The ISPs are selling more product than they have, as the airlines used to do on a grand scale (until software became more efficient about filling each plane). How low can it go? Depends on how many times they want to get paid for the same piece of fiber.

      In order to keep the bandwidth caps from becoming oppressive, we need a large number of competitors. If we have too much consolidation in the industry, the need for caps will become the excuse for making the Internet a crippled shell of what it once was.

      To the extent that old-world telcomm providers are now ISPs, they would like nothing more than to restore the old "long distance" cash cow to its former glory. They want to put a meter on various aspects of the service in order to smack a surcharge on customers who depend on it the most.

      I would go so far to suggest that all of the support that Cisco and others have provided to the Chinese government is simply a testing ground. Various interests want to find out how much of the Internet can be effectively monitored for the purpose of breaking it down into as many individual services as possible. Then they can have different charges for each. Start with overall caps, then maybe different "in-network" and "out of network" caps (because the peering connections are overscribed as well). Then add different countries (with a different cap for each, of course). Maybe caps by protocol -- basic service is web only, with a nifty fee to "add" (meaning uncripple) other ports.

      Similar to healthcare, where the cost of insurance "managed care" is often the primary cost of providing medical services, it would be cheaper to simply provide the bandwidth than to "manage" it. But the ability to charge seperately for something will always create the revenue stream to measure it. The internet was fun while it lasted.

      What we really need is a $5000 fee per message for Blackberry devices, but only when used on a golf course.

    65. Re:A new approach to limiting usage is needed by mmeister · · Score: 1

      Sorry - but this sounds like nothing more than an attempt to maximize profits with no additional outlay of costs.

      If the company was more transparent with its data (so that its claims could be verified), I'd consider hearing alternate approaches to dealing with a bandwidth crunch. But their claims sound too much like RIAA's "we're losing Billions". In other words, these companies have been known to stretch the truth.

      The reality is that more and more people will be using bandwidth. Given that networks prefer streaming over downloading, you're more likely to get a temporary crunch as more folks watch the same stuff at the same time. With movie rentals (Apple), movie streaming (Netflix), a lot more than 5% will be affected. Most of this is from poor planning on TWC's side.

      Tiered pricing just means you'll pay more for a lot less. And TWC LOVES THAT IDEA.

    66. Re:A new approach to limiting usage is needed by Wildclaw · · Score: 1

      Long months you have. :)

      There are 2592000 seconds in a 30 day month. Which as I posted above is 324GB per month for a 1mpbs line.

      Anyway, your breakdown of what ISPs must consider when buying bandwidth is good.

    67. Re:A new approach to limiting usage is needed by DeeQ · · Score: 0, Troll

      check your reading skills he said a 30 day month, not 31.

    68. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      Ok, mr technical smart guy, Why do cable monopolies advertise the bandwith then?? Why not focus on the crooked advertising to get customers instead of the people that want to use what is advertised.. This country's corporate sector always makes excuses for making misleading statements, especially in advertising.. A cable agreement is not supposed to be a contract with the devil doing the bait and switch!!

      Corporations are crooked these days and they only do what creates more money regardless if it is fair or not. Make all the technical excuses you want, when a company advertises something they should be legally held to it, no excuses!!! 10mb my a$$, comcast should be sued in a class action suit because of this, so should the rest of the monopolizers in other regions. they are criminals!!!

    69. Re:A new approach to limiting usage is needed by TheRaven64 · · Score: 1

      Now go and ask Verizon how much they pay to upgrade entire neighborhoods with fiber-to-the-home. When we built our last house, it was a barn conversion at the end of a country lane. The water main went to the end of this lane and we were responsible for laying the pipes between it and our house. This was a good dodge by the water company, since it meant that they could meter us at the far end and make us liable for any leaks between the end of the lane and our house, but I wonder why ISPs can't do this. If they lay a connection to a neighbourhood, let the individual households pay for the connection to that point.

      Actually, I know why they don't do this. If I paid for the connection to a point of presence for my road, then I would start thinking why my neighbourhood couldn't pay collectively for a connection to a city POP and then why the city couldn't collectively pay for a connection to the backbone and have a completely community-owned infrastructure eliminating the need for an ISP or telco entirely except for the trunk connections (which would be put out to competitive tender, which is the last thing most communication companies want).

      --
      I am TheRaven on Soylent News
    70. Re:A new approach to limiting usage is needed by TheRaven64 · · Score: 2, Interesting

      About a year ago, NTL (in the UK) decided that they were going to abolish speed grades and give everyone a 10Mb/s connection and tier the prices based on usage rather than peak speed. They seem to have dropped this idea now, and still offer three speed grades (2Mb/s, 4Mb/s and 20Mb/s).

      --
      I am TheRaven on Soylent News
    71. Re:A new approach to limiting usage is needed by jez9999 · · Score: 1

      So, to translate:

      I should be able to download the large files that I like to download, but other people should have their large downloads held against them.

      Yep, seems pretty fair.

    72. Re:A new approach to limiting usage is needed by Fallen+Seraph · · Score: 1

      Agreed. I use Time Warner in the NYC area and have never had a problem with bandwidth speeds, and am near positive that I'm in that supposed 5%. But as long as I don't hit speed limits, so to speak, I fail to see their problem.

      The crux though, seems to be that broadband providers like Comcast and Time Warner are worried that more and more will move into that higher traffic usage population, and fear their infrastructure won't handle it. But instead of acknowledging the fact that the US, though catching up in broadband penetration (impressive, given our size relative to other industrialized nations), is falling behind in access speed and actual bandwidth, we try to limit its growth, even though demand for bandwidth is only going to go up.

      As the nation which, for all intents and purposes, built the original backbone and was the major leader in the internet's formation, design, and construction, this should not be unexpected. We have older lines than many of the nations on that list, and upgrading existing tech can be very costly.

      The bigger issue now though, is that because of our hand in the net's formation, we have a lot of sway in its politics. Moves like these set a dangerous precedent for other nations to do the same, much in the way that China's censorship helped pave the way for other nations to undertake such draconian measures. We should be a leader and grow in the right directions instead of trying to find an easy way to fix our problem and ignore it until it blows up in our faces.

      Random Sources:

      Breoadband penetration-

      http://www.websiteoptimization.com/bw/0704/

      http://en.wikipedia.org/wiki/Broadband_Internet_access#Broadband_worldwide

      Broadband Speeds - http://www.usatoday.com/tech/news/techpolicy/2007-06-25-net-speeds_N.htm

    73. Re:A new approach to limiting usage is needed by salesgeek · · Score: 1

      Maybe ISPs need to invest in more bandwidth to serve their customers instead of making my broadband internet less useful. This isn't the customer's problem. It's Time Warner's. It's not my fault I want to buy internet bandwidth for home and use it. It's the seller's fault if they don't have the capacity or aren't making enough profit. There are still enough choices in broadband that if you make it crappy, I'll change ISPs.

      / way too many Slashdotters saying, dear telco, charge me more. // way too many people who don't get that what makes the internet useful is the bandwidth part of it. /// way way too many telcos and cable operators who could increase profits by simply tacking on $3/month to their unlimited broadband rate and make more money anyway.

      --
      -- $G
    74. Re:A new approach to limiting usage is needed by Wildclaw · · Score: 2, Insightful

      Yes I am aware that I probably used mbit slightly incorrectly. The meaning of both was a transfer rate of 1 mbit per second, so 1 mpbs is the correct term. While data usage and bandwidth aren't the same, they are closely linked. If I use a 1mbps link, that means I can transfer 324GB per month at 100% usage.

      As this whole discussion seems to be about heavy consumer downloader/uploaders who usally don't care if their traffic occurs during non peak hours, it is safe to say that their usage pattern makes for a pretty efficent usage of the lines. Therefore, it is correct to say that data usage costs are cheap for those kinds of users.

      Of course, at peak hours, it is a different matter. But data usage caps that is talked about isn't the solution. Even if you remove/cap every single big user, the problem will still exist to the same degree. It is the casual users that all use the internet during the same time of day and expect to have their share of the bandwidth that are the biggest cause of network slowdowns.

      And even then, with mpbs prices at the level that they are (and sinking), it should be possible to minimize slowdowns since the backbone cost for allocating 512kbps to a user at peaktime is less than $5. And even at peak time, not every user is on at the exact same time.

      The main reason for all the talk about data usage caps and the internet collapsing is that coorporations are looking for a new profit vector.

    75. Re:A new approach to limiting usage is needed by AvitarX · · Score: 1

      Now they are planning to end the unlimited, and tell people up front what their limits will be, and the cost of breaking that limit.

      Isn't that what we want?

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    76. Re:A new approach to limiting usage is needed by FireFury03 · · Score: 3, Interesting

      About a year ago, NTL (in the UK) decided that they were going to abolish speed grades and give everyone a 10Mb/s connection and tier the prices based on usage rather than peak speed. They seem to have dropped this idea now, and still offer three speed grades (2Mb/s, 4Mb/s and 20Mb/s).

      I've got to say that I prefer the idea of capping the total bandwidth used over the course of the month to capping the maximum speed.

      I'm on PlusNet at the moment and their caps seem to work generally quite well. You get emailed when you exceed about half your quota, then emailed again later, and they progressively throttle certain stuff down as you get perilously close to the cap (once you hit the cap you get severely throttled). The caps and throttling only apply during "peak times" though (ISTR 16:00 - 00:00). Of course, when they initially implemented the caps there was outcry from all the torrenters and quite a lot of them canceled their accounts (needless to say, this was quite good for the service as a whole :)

    77. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      First, the users that occaisonally download large files should be treated differnetly than those that leave their p2p clients/home webserver/internet radio on all the time. For example, I often need to download isos for linux livecds or install disks. If my average daily usage is low, this download shouldn't count against my bandwidth usage. However if I'm downloading isos all day every day, then some of that bandwidth should be counted. Not going to happen or work. Listen, you are using the bandwidth, rather you like it or not. How would it be any different then saying, "I do not use much power, except for that one or two times a month that I run the giant spotlight out back. So I shouldn't get charged the same?"

      Listen, usage is usage and how you use it be damned. This probably isn't a bad idea, if people are willing to pay for it. I might even consider such an option if my bill would be lower. (Though, I would need to take the time to figure out my usual usage.) Of course, I probably benefit from the fact that I can usually download ISOs and other such items at work, if need be.

      There should be no "hard line" between free bandwidth and 1$ per mB bandwidth. The users average bandwidth usage per month should be used in calculating their monthly rate, and they should pay for the next month based on their projected usage. A few problems with this notion too. Charging for services not yet provided is usually frowned upon. This is why you always get your bill for "last month".

      You know the biggest issue I see with any of these option is the possibility for "bandwidth theft". (I should register that one.) People would need to lock-down their routers, because I could see someone swiping bandwidth from someone else to save themselves money. (Hell, people do it now so they don't have to pay for internet access.
    78. Re:A new approach to limiting usage is needed by lachlan76 · · Score: 1

      I'm not disagreeing at all. I'm from Australia, where ISPs almost universally cap usage. That said, most ISPs host (unmetered) mirrors for the more popular legit stuff, so those of us with a nice ADSL2+ connection can use our them for something without suffering the rather slower transatlantic link.

    79. Re:A new approach to limiting usage is needed by pla · · Score: 5, Insightful

      This statement is utterly stupid.

      That statement translates to "give me what you agreed to sell me, which I dutifully paid for". I'd hardly call that stupid, except in the sense that we shouldn't need to say it in the first place.

      Most people don't care about the plight of the poor, starving "merely" 30% market share ISP. They care that they can play their online games, get their email, surf the web, and download streaming HD porn. The end user's obligation to "care" ends when they send in their monthly check.

      The ISP, on the other hand, has an obligation to actually provide a reasonable approximation to what they've sold. Does that mean they'd need to charge far, far more per customer? Too bad! If they can't provide it, they can't sell it. If they sell it, they damned well better provide it.


      Alternatively, you could exercise some courtesy and just not leave BitTorrent downloading 24/7.

      Why? I want to sell you this orange, the whole, unlimited, complete orange - But wait! I sold the same orange to nine other people, so could you "considerately" only eat 10% of it and leave the rest for others?

      Don't sell what you don't have. End of story.

    80. Re:A new approach to limiting usage is needed by poot_rootbeer · · Score: 1

      If they lack the infrastructure to support what they claim, then they should get better lines.

      Okay, where does one purchase a network line with unlimited capacity? It's not possible for them to do what you wish of them.

    81. Re:A new approach to limiting usage is needed by poot_rootbeer · · Score: 1

      The cable company will convert some of it back to analog, ship it plus scrambled digital to you, then charge you (again) for a digital converter box to descramble the digital portion of the cable signal so you can see it all on your TV.

      Interesting. Why do you believe that the cable company would want to do a completely unnecessary digital->analog->digital conversion in the middle of the chain?

      If there's a digital converter box on top of every set, there's no reason NOT to send everything to it as a digital signal.

    82. Re:A new approach to limiting usage is needed by Shakrai · · Score: 2, Interesting

      Unless my home is considered a curb, FIOS is true fiber to the home.

      More to the point, who gives a shit? If they can provide me the speed that I need I don't really care if it comes into my house on fiber, coax, twisted-pair or tin cans with string.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    83. Re:A new approach to limiting usage is needed by CaptScarlet22 · · Score: 1

      Interesting. Why do you believe that the cable company would want to do a completely unnecessary digital->analog->digital conversion in the middle of the chain? If there's a digital converter box on top of every set, there's no reason NOT to send everything to it as a digital signal. It's quite simple, really..Not every cable connection has a box. Cable companies still offer direct connect cable. Limited, but available.

      --
      It's left blank because I have nothing to say to you punks!
    84. Re:A new approach to limiting usage is needed by jvkjvk · · Score: 1

      This may be marked funny now. Ask me in 10 years if i still find it so.

      I'm hoping the answer is yes, but when has a corporation not tried to maximize profits in any way possible?

      I can see pricing schemes and bandwidth limits, caps, protocol packages, etc, all designed so that they don't have to upgrade infrastructure and can make more in aggregate than they are now.

    85. Re:A new approach to limiting usage is needed by u-235-sentinel · · Score: 1

      TWC doesn't want to run an entirely new infrastructure just to satisfy the people who are using the most bandwidth. And if they are going to go through the trouble to upgrade infrastructure, they need to have a financial benefit to doing such (i.e. more users paying more for more bandwidth.) They are already going to have to invest in new lines once all the major cable networks go HD

      It sucks for the high-bandwidth user, but it makes perfect sense.


      Agreed and why should they. It's like expecting Ford Motor Company to build our Freeways because they sell cars. It doesn't make sense.

      that's why I've been working with a couple of grass roots groups here in Utah to have Utopia built out as Utopia ONLY provides infrastructure (like public roads).

      Ever since Concast terminated our Internet last year because we used our "unlimited use for a flat monthly fee" account too much, I've learned a great deal about this subject. It's interesting that we've paid taxes (over 200 Billion) since 1994 for a fiber infrastructure. So.. where is it and why are we still paying???

      anyway, it should be interesting to see how this all turns out.

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    86. Re:A new approach to limiting usage is needed by cayenne8 · · Score: 2, Insightful
      "No what makes perfect sense is charging people who use more bandwidth more and people who use less bandwidth less. Sure its great they can charge people who use more, but do you think people who only use their internet a couple times a week will get a break? I'm sure they wont.

      Unlimited is not unlimited within what a company says someone is limited too."

      I don't know why more people that want to use 'unlimited' bandwidth, and not have ports blocked, etc....don't just get a business connection??

      It isn't that much. I pay only about $70/mo....unlimited bandwidth, low level SLA, and no ports blocked, so I can run any servers I want to....and I get a static IP. Cox business cable is who I'm with...and I've been VERY satisfied with their service.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    87. Re:A new approach to limiting usage is needed by clarkcox3 · · Score: 1

      Then the ISP shouldn't sell it as "unlimited pure and simple. My ISP said I have unlimited Internet for $X/month, I pay $X/month they better damn well give me unlimited Internet.

      --
      There are no tiger attacks in my area and it's all because this rock I'm holding keeps the tigers away.
    88. Re:A new approach to limiting usage is needed by beckerist · · Score: 2, Insightful

      However, if people DID suddenly decide that they were going to use it every day...and they couldn't handle capacity then there would be a breach of contract on the part of the service provider (or gym, in this analogy.) I'd imagine the gym wouldn't fare well in a legal battle at that point...

      Point is, don't sell what you can't provide. Statistics of course can give you a little padding but you don't book 3 times the amount of seats for a plane...

    89. Re:A new approach to limiting usage is needed by FireFury03 · · Score: 1

      Then the ISP shouldn't sell it as "unlimited pure and simple.

      I agree entirely. So does Time Warner, it seems.

      Time Warner basically have said (massively paraphrasing) "We can't offer unlimited bandwidth so we're going to stop selling our connections as "unlimited" and apply a publicised tiered cap". And the response was "How about really giving customers unlimited bandwidth?".

      Giving people unlimited bandwidth would be cost prohibitive, so they have chosen the only other sensible option - don't advertise it as "unlimited". I'm not sure what the dispute is here - it sounds like Time Warner are supplying exactly what they are advertising.

    90. Re:A new approach to limiting usage is needed by dawhippersnapper · · Score: 1

      Bandwidth really is cheap. And it is economically feasible for our ISP's to give us the bandwidth they desire. We need to have networks built like Sweden. In Portland, OR the city is thinking about putting in Fiber to everyone as a tax.

      http://blog.oregonlive.com/siliconforest/2007/10/fcc_commissioner_will_hear_abo.html

      I feel like we live in an idiocracy where people don't realize that we're taking steps backwards in technology with all of this quota is fair argument.

      I want a future where everything is totally interactive and high quality. The technologies are here, we have cheapish fiber and DWDM, we have all kinds of network load balancing hardware available. ISPs in America just need to get with it. Are we becoming a third world country?

      --
      Freedom is fragile and must be protected. To sacrifice it, even as a temporary measure, is to betray it.
    91. Re:A new approach to limiting usage is needed by DCTooTall · · Score: 1

      There are several reasons, Among them:
      1. A lot more and technologically more advanced (read: more expensive) equiptment is needed in the headend to provide those digital channels
      2. You are getting a LOT more channels (Typical Analog "tier" may be in the neighborhood of 60-90 channels in the under 100 block. Digital you can easily double if not triple+ that). Each channel you get the cable company has to pay the upstream provider for, usually in a per-subscriber payment scheme. Higher cost of programming == higher cost for consumer
      3. Increased costs of troubleshooting. With an analog signal if you have noise in the line, you just have to deal with some static or "snow" in the picture. With Digital, because you are cramming more data (channels) within the same frequency range, and it's digitized, noise on the line can cause tiling or a channel to go completely dark. Signal levels are MUCH more important requiring line quality to be that much better. Easy way to look at it.... you have a tap out on the outskirts of the coverage area that everytime it rains the moisture causes interference on the line increasing the noise. Several years ago it wasn't that big a deal. could effect maybe 2-3 channels and they were still watchable. customers were less likely to notice or complain. Today however, that same space taken by those 2-3 channels could now be carrying 20-36 channels and causing constant tiling or the picture to go out. Obviously a MUCH bigger customer impact and therefor not something that can be let to slide.
      4. In some areas analog only service may be artificially cheaper because today it's primarily lower income and older customers who have no upgraded to digital. Besides allowing these customers access to cable channels they are used to having, there could even be some franchise agreements that impose some sort of price control on analog channels as they may be seen as providing a community service/utility.


      I'm pretty sure that Cable has not been allowed to completely darken the analog channels and move them to digital. I personally can forsee that the upcoming broadcast analog change could have a big effect for cable companies too since they've gotten the ruling that while they must still provide support for analog televisions, than can do so by the use of a settop box.

    92. Re:A new approach to limiting usage is needed by budgenator · · Score: 1

      I must resist the urge to do arithmetic before the caffeine kicks in!

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    93. Re:A new approach to limiting usage is needed by DCTooTall · · Score: 1

      The FCC has actually mandated that cable companies must still provide analog programming to customers for a few years PAST the broadcast cut. They did however a few month ago also rule that the cable companies could provide that analog programming thru the use of a settop box.

      I honestly think it would be interesting to see how this ends up playing out. I do know that we are already setting up ADS maps in our region (Analog/Digital Simulcast), but I'm not privy to the long-term plans to know what's coming around the corner or with the upcoming changes.

    94. Re:A new approach to limiting usage is needed by robbiedo · · Score: 1

      Missing the point... They don't want you downloading TV shows because eventually you will realize you don't want to pay for cable TV.

    95. Re:A new approach to limiting usage is needed by Thrylax · · Score: 1

      That was close! I was literally just about to change over my DSL service to Time Warner Cable. I'm glad I checked out Slashdot first and read this news. Even though I'm not in an area affected in this stage of their "tiered" (i.e. gimped) internet service I am certainly not going to encourage them by giving them money, even in the short term. Thank you slashdot.

    96. Re:A new approach to limiting usage is needed by Wireless+ISP · · Score: 1

      Bandwidth shaping is not a new technology. All ISP's use it in some fashion to make the playing field even. If I'm going to use all the bandwidth in the pipe then nobody else will be able to use the bandwidth when they want to surf the net. Bandwidth shaping is a tool ISP's use to control the pipe hogs. Ports can be adjusted per user to allow only the amount set, with many variations including priority traffic for VoIP to reduce jitter. There is so much and ISP can do to balance the load between their systems and the backbone their connected to, and don't think they do do it because they want to. It's a situation where the load is dynamic and the bandwidth controller is the traffic cop(s) doing the directing. P2P doesn't present a big problem because they just choke the pipe after a predetermined amount of data or time passes. One simply believes the P2P servers are the culprit when in reality the culprit is your ISP. Port 80 is the most commonly used for web pages. It's also the port used for bandwidth speed test by most ISP's even though other ports can be used. This port typically has a short burst(s) of use and therefore is what most ISP's base their advertised speed to be. If you've checked your speed that's advertised to be 1.5mbps and it test higher, then it means the load on the system is light. The slower test speeds indicate heaver traffic. The Time Warner see $ coming their way with internet usage fees varying, anticipating revenue lost when people start downloading movies from Netflix and other internet movie download sites. Pay-per-view will not hold much of an audience when you consider you can download any movie @ 6mbps streaming while your watching it. If the plan goes a expected then all the others (AT&T, Verizon,Comcast) will do the same. But customer will resist and eventually accept it, after all, just look @ HugesNet and Wildblue. They cap the daily usage and slow your speed down to dialup speeds when you exceed the Fair Access Policy. Those users don't have a chance to download movies. I was a former HugesNet user. I should know.

    97. Re:A new approach to limiting usage is needed by Chosen+Reject · · Score: 1

      I pay $33/month and get unlimited bandwidth, no ports blocked and I can run any servers I want...and I get a static IP. My city said that Comcast wasn't delivering what they thought they should (not bandwidth, I'm talking getting service to homes) so they laid down their own lines and started their own ISP. AFAIK, anyone can start their own ISP using those lines. Someone around here mentions Utah and their UTOPIA project every once in a while. A bunch of cities there got together and paid for a massive project putting fiber to everyone's home, and then they lease out the lines to anybody who wants to be an ISP. That's how it should work, just like highways. The Internet is important enough to our economy and society just like the highway system. Nobody would want the car companies to lay down their own roads, so why do we let communications companies lay down their own lines (especially when they are using our money (taxes) to do it anyway)?

      Just for reference, here is a link to a really cool comparison of fiber speeds. That is the UTOPIA website also, so you can find out more about it and maybe take it to your city, county, state or federal government leaders in your local area.

      --
      Stop Global Warming!
      Just say no to irreversible processes!
    98. Re:A new approach to limiting usage is needed by cart_man4524 · · Score: 1

      Advertisement New 1 Gb/s high speed connection After signing up: Alright Mr. Smith, here is your new 1 Gb/s connection, and your new monthly limit is 500 MB* *500 MB is the most bandwidth we are willing to part with on this particular package. Should your area average be only 200 MB, for example, and you constantly exceed the average, you will be cut off.

    99. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      Don't sell what you don't have

      Amen. I have about as much sympathy for the ISPs as I do for the airline that sold 140 tickets for a flight that seats 100.

      None.

    100. Re:A new approach to limiting usage is needed by Carbonite · · Score: 1

      Check your social skills. I used a 31 day month to show an upper limit, not to attempt to match his figure. The error is several orders of magnitude, not a few percent.

      --
      ich muß mehr Kuhglocke haben
    101. Re:A new approach to limiting usage is needed by LinuxDon · · Score: 1

      Any way you try to turn it, it just won't work commercially.
      I have a 24mbit/1024kbit connection for EUR 27,50 per month.

      The company I work for purchases a dedicated 2mbit up/down connection for EUR 300,- per month.

      While the company has a right to upload/download all they want, I do not.
      It's totally great that I can download a the blazing speed of 1.5megabyte per second. But it would be terribly stupid of me to think I could download 24/7 and the concept would still work.

      If you want -UNLIMITED- 24/7 downloading, purchase a 1:1 (not overbooked) business line and then you would have every right to complain. But as others have already said: You (probably) can't afford it.

      Anyway, why is it so hard for some people to just behave?

    102. Re:A new approach to limiting usage is needed by danomac · · Score: 1

      I don't know why more people that want to use 'unlimited' bandwidth, and not have ports blocked, etc....don't just get a business connection??

      Not all areas have unlimited bandwidth on business connections. The only cable option here with a static IP is from Shaw which costs $166 monthly and still has a 175GB limit. And they enforce it. DSL options are no better bandwidth-wise... the limits is either 60GB or 80GB a month, but it is a little cheaper, around $90 a month.

      I know the DSL provider here doesn't block ports on business connections, not really any experience with Shaw. I don't know many people that would pay that much a month to still not have a guaranteed uptime.
    103. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      Australia? Trans-Atlantic??

    104. Re:A new approach to limiting usage is needed by Cramer · · Score: 1

      There are no requirements one way or the other w.r.t. analog signalling on cable. The only reason analog cable still exists is generally money: in the absence of an analog teir they cannot charge a premium for digital cable. And in many places, that would make digital cable a price regulated service. In fact, the FCC has helped to push everything to 100% digital... a digital only cable system doesn't have to convert broadcast stations back to analog. And cable system that still has an analog teir will have to convert their OTA digital stations to analog for their analog teir -- which is usually the cheapest ("almost free") service teir.

    105. Re:A new approach to limiting usage is needed by Cramer · · Score: 1

      But there's the rub... TW isn't doing this in the name of network health. They're doing it to generate revenue. See, they aren't slowing your network down. They're increasing your bill. And I have money on them screwing this up. Accurate bandwidth monitoring is not as hard as it used to be, but it's still a long way from simple.

    106. Re:A new approach to limiting usage is needed by Jorgandar · · Score: 1

      No its not gouging. its called having more than one price point in order to maximize profits, and its a very smart move. Any reasonable company would want to do this.

      Why should joe shmoe, the majority of internet users, whose internet usage is limited to email and occasional airline tickets, pay the same amount as the guy who has P2Ps running 24/7. As a company, you DONT want the p2p jerk, because he's eating into your profits. you DO want joe schmoe, and now you can afford to give joe shmoe a fat discount by overcharging the p2p jerk. You can then sell at a price discount to a larger number of subscribers and not have to worry about infrastructure. "normal" internet users win. Those who are abusing their connections lose. I konw this concept of "conservation" doesnt seem to register in the data world, but there are real costs involved in data transmission.

      Cell phone companies do it all the time, i dont see you bitching about that.

    107. Re:A new approach to limiting usage is needed by Sandcastle · · Score: 1

      Welcome to Australia! While not all your suggestions are implemented exactly as written, they nearly all play some part down here.

      Plans are nearly ALWAYS X dollars for Y speed and Z total GB downloaded. When you hit the limit, you either pay extra per MB, or are throttled to 64kbps or 128kbps (usually the former).

      Some providers have different caps for different periods - 40GB or "off-peak" (overnight) and 20GB for peak (60GB total)... but if you go over EITHER limit you are charged.

      Some don't count data from their local servers (they have mirrors of game files, shareware software, Open Office if you're lucky and usually run a game server or two). Some don't count data (or count it differently) if it's from a provider they "peer" with.

      Some add your upload and your download together to see how close you are to your XGB "cap".

      Some give you extra GB per month if you buy THEIR VoIP service, and don't count that traffic in your usage.

      Some charge more for a static IP or being able to run a mail server etc.

      Thankfully I haven't seen anyone separate out IM etc. yet - and unfortunately (except for the complications) they haven't done the "roll over" bandwidth thing yet.

      What I want, other than Korea/Japan type unmetered fibre to your home service for less than I pay for 20GB at 512kbps, is a multi tiered system. First XGB at full speed, next XGB at reduced speed, finally limited to 128kbps but without any new costs or total limit.

      --
      The fact that a fish swims in water does not make it an expert in fluid dynamics. GogglesPisano (199483)
    108. Re:A new approach to limiting usage is needed by irc.goatse.cx+troll · · Score: 1

      Those numbers just tell you how many suckers an ISP has talked into paying for service they don't use. Or at least time warner's does, I know nothing of your pricing. I know if I had to limit my monthly bandwidth use but still pay the large amounts time warner demands, I'd just cancel service (and probably switch to leeching wifi from people that don't know any better but have the same cap..)

      If grandma only checks her email once a week, she isnt even using $1 of bandwidth. She's subsidizing the large files I share with my friends, the data I'm tossing around to other blizzard customers every time a WoW patch comes out, the mass downloading that is online streaming from sites like pandora.com, or even netflix, etc.

      If you want to start charging me for the so called 'actual' price of bandwidth, why not extend that in the other direction? Why is there a monthly fee when you don't use the service?

      Why is this even legal when its directly anticompetitive considering Time Warner charges money for Video On Demand services that will obviously not count against your bandwidth use, yet they can effectively kill Netflix et al's ability to make money offering the same service over the internet?

      --
      Pain lasts, kid. Its how you know you're alive. Sometimes I think this growing up thing is just pain management-TheMaxx
    109. Re:A new approach to limiting usage is needed by rtechie · · Score: 1

      It is harder to develop backbone capacity than last mile capacity, and ISPs have a very limited amount of backbone capacity.

      The hell it is. The government is paying the telcos billions to lay down fiber to the home (you don't actually think they paid themselves do you?) and billions more to build backbone infrastructure. Most of this money is pocketed by the telcos. Pretty much the sole reason most Americans in metro areas don't have 10Mb links is because of greed by the telcos. Anyone even vaguely familiar with the financials of these companies could tell you that. They spend more on marketing than they do on infrastructure. Some even spend more on executive bonuses than they do on infrastructure. I personally think they should be nationalized, but that's just me.

    110. Re:A new approach to limiting usage is needed by dave87656 · · Score: 1

      I think I saw something with a satelite internet service company in Europe (where I live), which imposed a soft limit. In effect, they could limit your bandwidth to a certain amount, if there was heavy usage. At times where the bandwidth of the satelite was not being fully used, you could get more bandwidth.

      It seems that most bandwidth is taken up by a few users who do nothing but download movies and, I presume, music.

      Rather than a bandwidth limit, why not a monthly cap? I mean, it doesn't have to be that low. 2GB is really low. But if you put it at what 90% of the people are at or under, you really don't inconvenience anyone except for the bandwidth hogs.

    111. Re:A new approach to limiting usage is needed by vuffi_raa · · Score: 1

      In order to keep the bandwidth caps from becoming oppressive, we need a large number of competitors. If we have too much consolidation in the industry, the need for caps will become the excuse for making the Internet a crippled shell of what it once was. absolutely, here in san francisco we can get any dsl we want, that is any ISP that we want that runs through At&t and any cable that we want... so long as it runs through comcast- if we get satellite tv we have our choice- at&t dish or directv so where do we get an arguing point? there is no one to compete to bring the price down, with just 1 cable company and all lines running through at&t (which allows them to fix the price of competing isp's) the price can in the long run for consumers only go up unless there is direct gov't intervention
    112. Re:A new approach to limiting usage is needed by nobaloney · · Score: 1

      It's not their upstream bandwidth that's a problem; it's the shared bandwidth on their local cable.

    113. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      nice, you need more cowbell

      ok, so... yeah... I'll admit I'm a huge bandwidth user but who on slashdot isn't?

      --beckerist

    114. Re:A new approach to limiting usage is needed by FireFury03 · · Score: 1

      TW isn't doing this in the name of network health.

      How do you know? Do you have some inside knowledge that the rest of us don't, or are you just guessing? Sure, they are going to raise more money, but they might need to do that in order to improve the network's infrastructure.

      Without inside knowledge, this is all conjecture.

      See, they aren't slowing your network down. They're increasing your bill.

      If they increase your bill they can pay for the infrastructure upgrades needed to provide a "not slowed down" network.

      Accurate bandwidth monitoring is not as hard as it used to be, but it's still a long way from simple.

      Actually, accurate monitoring is _really_ simple so long as you are just looking at overall bandwidth. The bit where it gets complex is if you want to look at the bandwidth associated with specific services (e.g. HTTP, NNTP, BitTorrent, etc).

      I know that a lot of people on Slashdot seem to think that bandwidth grows on trees and doesn't cost anything but back in the real world network infrastructure _does_ cost money and it seems unreasonable to have light users foot the bill for supporting the heavy users.

    115. Re:A new approach to limiting usage is needed by DeeQ · · Score: 1

      Then maybe you shouldn't challenge his math you idiot. Check your math . Check your brain.

    116. Re:A new approach to limiting usage is needed by budgenator · · Score: 1

      Comcast is starting to roll out DOCSIS 3 which is supposed to offer +171.52 (+152) Mbit/s downloads and +122.88 (+108) Mbit/s uploads. I'm sure that TW isn't too far behind.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    117. Re:A new approach to limiting usage is needed by cayenne8 · · Score: 1
      Geez, that's rough.

      Where do you live?

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    118. Re:A new approach to limiting usage is needed by bronsinbound · · Score: 1

      While Comcast and other cable providers have a real problem to deal with, at least one thing should not be overlooked: Increasingly, software and services are delivered over the net (in place of boxed). In addition, you have NO control over the endless stream of jpgs and jifs that poison your web browsing, so how will that count? Or must we pay multiple times for what we did not want to see in the first place?!
      I have 15 MB Fios, and I love it. It is hard to find out whether or not VZ throttles my connection back after so many GBs, because it far exceeds what some URLs seem capable of delivering to a single connection. Between the Apple Mac, Linux and M$ updates, I'm sure I exceed 5GB/month, but there is no way around it. You can expect to see a real fight here, with the major companies "working with Congress" to screw us but good. What we are seeing is the market still working itself out, but with occasional government intervention, and only one thing is sure: We will end up paying more!
      For VZ and AT&T fiber, they will not be able to claim limited bandwidth to the homes, because that fiber -- even with TV -- shouldn't be even 10% busy.
      Just a thought...

    119. Re:A new approach to limiting usage is needed by nuintari · · Score: 1

      The morons definitely, the 24/7 leechers just get a phone call asking them to tame it down a little, and they usually do. We don't mind some, but leaving limewire run 24/7, especially when it is just sitting idle, still effects the network, as the gnutella protocol is very noisy.

      Very rare is the day where we actually have to enforce our bandwidth rules on anyone. We do our bandwidth backwards, guaranteed minimum of what we will provide, and burst above that, to whatever the device is actually capable of. I run a Canopy WISP, it is just easier to say, "Our service is guaranteed to provide 1.5 mbit down, but don't be surprised if you end up getting 4 or 5 mbit down."

      In the event that we cannot get a person to tame down their file sharing habits, we enforce the actual bandwidth provided, where you were getting high burst pretty much all the time, you are now getting exactly what you paid for, and no more. Usually, people get the message.

      Leechers might take 5 minutes out of our day to deal with, increase our bandwidth bills, and force us to upgrade network infrastructure at a fairly aggressive pace, but morons cause tumors to grow in your head. Doctors ain't cheap!

      --

      --Nuintari

      slashdot : where an opinion can be wrong.

    120. Re:A new approach to limiting usage is needed by Cramer · · Score: 1

      By your reasoning, everything is conjecture.

      If they cared about the network, they would do what many non-US ISPs do... throttle your connection. Instead, they gladly let people continue to "abuse the network". The only difference is TW will now profit from those users by increasing their bill. The network will still "suffer" -- it's still unproven that there really is as much of bandwidth crunch as they want us to beleive; and while it's hard to say on the grand scale, I've not noticed "slow internet" anywhere I've been.

      History has already shown they are far more interested in pocketing the cash than spending potentially billions on network upgrades.

      Bandwidth monitoring per user is much more involved than you think it is. But by all means, keep your head in the sand until they incorrectly bill you.

      As for "light users", you just don't understand how ISPs work -- and have worked for decades... they oversubscribe everything by at least 10:1. They actually prefer customers that pay the bill but never use the service. When you oversubscribe your network by a factor of 20+, you have to have those low use customers. Back in the days of dialup, an ISP needed 3-5 customers PER LINE just to pay for the line; obviously 5 people cannot use the same modem at the same time. Today's DSL and cable modems hang dozens to hundreds of people off the same link at the same time... hundreds of dsl modems into one DS3/OC-3 feed DSLAM, hundreds of cable modems on a single 256-QAM (38.8Mbps) channel. At best a half dozen can use their full connection speed at the same time. There's no way the entire network can support even a fraction of it's users using their full connection. Only your ISP can tell you how congested a node actually is -- but they won't, because it's BAD... I worked for an ISP once that sold 1.5M DSL connections from DSLAMs feed from 768k links, one DSLAM with 192 IDSL ports feed from a single T1, etc. Do they tell the customer that? Of course not.

    121. Re:A new approach to limiting usage is needed by FireFury03 · · Score: 1

      If they cared about the network, they would do what many non-US ISPs do... throttle your connection.

      That isn't what some of the customers want though. Some customers only want to make light use of the network whilst others want to make very heavy use - it seems that by introducing a tiered pricing system they are allowing both customers to use the network as they want (and pay for their respective uses). If they just throttled everyone down then they would only be catering for the light users.

      [Conjecture again:] at the moment the heavy users may be costing TW more than they are paying. If this is the case, TW can choose between just cutting those unprofitable users off, or raising the amount they are charging those users. IMHO the latter method is better because at least then the heavy users get a choice rather than just losing the service.

      Instead, they gladly let people continue to "abuse the network".

      It's not abuse if you are using the service you were sold in the way the ISP intended. If you were sold a network connection with a 200GB/month cap and you happen to transfer 200GB/month then you are using it for its intended purpose, not abusing it.

      The network will still "suffer"

      Well not really, for 2 reasons:

      1. If people have to pay more to leave their torrents running 24/7 less people will do it, so the overall amount of bandwidth used on the network will drop.
      2. If you are charging the heavy users more you can afford to invest more in your infrastructure to support them.

      it's still unproven that there really is as much of bandwidth crunch as they want us to beleive; and while it's hard to say on the grand scale, I've not noticed "slow internet" anywhere I've been.

      Yes, and I'd rather not buy into the "TW are evil" mindset when there is absolutely no evidence one way or the other. As far as I'm concerned they _may_ be just trying to increase profits, or they _may_ be trying to align the cost per user with the real cost of the infrastructure required to support that user, thereby allowing them to improve the infrastructure. Only time will tell.

      I've never used TW so I can't comment on the state of their network, but I do know that my 8Mbps DSL line very rarely delivers anything close to 8Mbps for the majority of sites. Now, IMHO if you are going to sell 8Mbps connections, your network infrastructure should be good enough that statistically I should be able to get 8Mbps almost any time I choose to use the connection. That doesn't mean I should be able to saturate the thing at 8Mbps *all the time*, it means that on the occasion I do want to make heavy use of the connection (lets say I decide I need to download a CD image - i.e. a fairly short-term heavy usage pattern) I should be fairly confident of getting close to 8Mbps.

      Bandwidth monitoring per user is much more involved than you think it is. But by all means, keep your head in the sand until they incorrectly bill you.

      The ISP I use have been doing per-user bandwidth monitoring for quite some time and I've never seen a problem with it. Whilst I personally don't run an ISP, I do run several servers with a number of virtual machines which have per-VM monitoring - it's a very similar problem, but on a smaller scale, and it isn't exactly rocket science.

      There's no way the entire network can support even a fraction of it's users using their full connection.

      That's exactly my point - the ISPs cannot accommodate the heavy users at the current price point. Their options are simply:

      1. Kick heavy users off the network entirely. This generates a lot of bad will and prevents people who really do actually need a lot of bandwidth from being customers.
      2. Throttle down the heavy users. This gives users the impression of a poor quality network and again, prevents some people from being customers.
      3. Raise the prices across the board. This ends up charging light users way over the odds and you'll lose them as

    122. Re:A new approach to limiting usage is needed by Cramer · · Score: 1

      DSLAM contention statistics are reasonably well published here in the UK.
      We aren't talking about the UK, genious. Most non-US ISPs have been metering services for a long time. We've never had metered connections in the US; US consumers aren't going to accept it without an argument.

      Some customers only want to make light use of the network whilst others want to make very heavy use... It's not abuse if you are using the service you were sold in the way the ISP intended... Provide a tiered pricing strategy...
      They already have tiered options from $29.95 "Lite" (1.5M/128k) up to $89.95 "Turbo" (8M/768k?). They just don't want to provide the service they have sold to us. The "intent" of the ISP is hard to read -- and they change their minds all the time. If someone opts for the $80/month "up to 8M" connection, they will assume they can actually use it. However, if they use their 8M for any measurable amount of time, they're seen as abusing the network, "disruptive to other users experience." There have been a number of reports of the ISPs dropping customers like that.

      No, Time Warner simply doesn't want to support what they have astoundingly over-sold. They don't want to cut off paying customers because that's money gone. They don't want to throttle these users to limit the "disruption", which their user agreement has always allowed them to do, because that would cost a lot of money to implement -- new hardware, or expensive upgrades to their existing hardware -- without generating a single penny of revenue. They've opted for the "free" solution that lines their houses with cash... they can stup monitoring with a few simple configuration changes on their existing hardware (rmon, netflow, etc.) (processing the output is 99% of the work which I'm pretty sure they'll still have messed up a year from now.)

      [PS: I've collected as-aggregate netflow stats from what is a gnat compared to TW. And that was over 100MB per hour.]
    123. Re:A new approach to limiting usage is needed by FireFury03 · · Score: 1

      We aren't talking about the UK, genious.

      I was under the impression that we were talking about ISPs and their business models in general. You said that my ISP won't ever say how contended my DSLAM is - this is not the case in some parts of the world (and yet I would imagine that the contention is quite similar).

      They just don't want to provide the service they have sold to us.

      Whether they don't _want_ to provide the service or _can't_ provide it really isn't the point. They aren't going to provide an "unlimited" service (for whatever reason) and they are changing the terms of service and pricing structure to match what they are _actually_ going to provide. Isn't that a good thing?

      I'm sorry, I really don't see what the problem is - you are complaining that they advertise "unlimited" connections which they can't provide (and you are quite right to complain about this misadvertising) but when they change their pricing structure to allow them to advertise a model they _can_ provide you're still not happy. As far as I can tell they are stopping misadvertising services and instead telling customers what they are actually going to be able to do - surely that's a good thing?

    124. Re:A new approach to limiting usage is needed by Anonymous Coward · · Score: 0

      Exactly, so bandwidth is cheap. Period. I don't care how you work in the industry. Thanks to highly competitive nature of service hosting, most don't bother going to 'breach of contract' and most ISP's would find their contracts anti-competitive and if someone did step up and take these folks to court we'd see some real legal definitions arise. However the cost vs. reward ratio is so high I can't see this happening anytime soon. However send me a bill for several hundred dollars for over bandwidth (on my unlimited plan) and I'll ensure you get a bill from my lawyer in response.

    125. Re:A new approach to limiting usage is needed by daavy · · Score: 1

      Well the thing is with cable thats widely known is the shared bandwidth infrastructure. If you can get Verizon FiOS you get fiber optics right to your home with tv/internet/phone bundles. There are no caps and you can get download speeds from 5 Mbps download /2 Mbps upload to 30 Mbps download / 15 Mbps upload, some areas have 50mb and 100mb is coming. http://www.verizon.com/getfios

  2. And to think... by webmaster404 · · Score: 1

    And to think that I was thinking about switching to Time-Warner, however now I will not.

    --
    There is no "disagree" moderation, and troll, flamebait and overrated are not valid substitutes
    1. Re:And to think... by Mr.+Underbridge · · Score: 3, Insightful

      And to think that I was thinking about switching to Time-Warner, however now I will not.

      Why, because of the absurd notion that you should get what you pay for - and vice versa? Flat pricing just means that someone like me - who isn't downloading movies all day - is helping pay the bills of people who are.

    2. Re:And to think... by webmaster404 · · Score: 1

      No, I belong to a small ISP that really does offer "unlimited bandwidth" (or my usage isn't excessive enough) however its a rather slow connection (1MB/Sec) and I was hoping for something a bit faster.

      --
      There is no "disagree" moderation, and troll, flamebait and overrated are not valid substitutes
    3. Re:And to think... by ArcherB · · Score: 1, Flamebait

      Why, because of the absurd notion that you should get what you pay for - and vice versa? Flat pricing just means that someone like me - who isn't downloading movies all day - is helping pay the bills of people who are.

      Have you considered dial-up? You know you can save money that way and not have to stress over paying for my downloading Linux distro's and sharing baby pictures.

      --
      There is no "I disagree" mod for a reason. Flamebait, Troll, and Overrated are not substitutes.
    4. Re:And to think... by Faylone · · Score: 2

      Well, you're lucky. I'm already a Time-Warner customer...in the Beaumont division! I shall have to keep a very sharp eye on this...

    5. Re:And to think... by kcbanner · · Score: 0

      It also means that when your sleeping and their up downloading, they still get penalized.

      --
      Obligatory blog plug: http://www.caseybanner.ca/
    6. Re:And to think... by Yo+Grark · · Score: 4, Insightful

      And to think, Time warner won't mind STILL charging you for the usage you're at, only moving the heavy users to a more expensive package.

      Never seen a company that charges monthly rates go DOWN when introducing change.

      You'll keep getting screwed so who cares if you share with the top tier?

      --
      Canadian Bred with American Buttering
    7. Re:And to think... by pionzypher · · Score: 5, Insightful

      I think you're making the assumption that your price will go down because you'll no longer be supporting these "paying freeloaders" who are using the service they bought. It seems more likely that you'll pay the same, and the heavy users will pay more. Bigger profit margin versus giving you a lower bill when you already seem ok with the current rate.

      It will be interesting to see what effect this has on digital media distribution online. How much will it stymie growth, if at all?

      --
      I'll believe in corporations having personhood when Texas executes one... - advocate_one
    8. Re:And to think... by blahplusplus · · Score: 5, Insightful

      "Flat pricing just means that someone like me - who isn't downloading movies all day - is helping pay the bills of people who are."

      Which is bullshit since most ISP's advertise "unlimited" access AND bandwidth. You're not "paying for the other user" according to CONTRACT. Sorry buddy. I just find it hypocritical to accuse another customer of "paying for him", when the company is itself at fault for false advertising and advertising bandwidth it doesn't have.

      My ISP advertise full unlimited unrestricted bandwidth for a monthly price per month, if it can't handle that, that's not my problem THAT is what I payed for *in the contract*.

    9. Re:And to think... by cybereal · · Score: 1

      AT&T operating as an ISP for a recently rolled out fiber project in my area started offering a lower priced plan for more limited speeds and total bandwidth usage per month. The target use is the dial-up user who doesn't see a need for super high speeds and ever expanding promises, but would like a reliable always on connection that could at least support VoIP and such things.

      They aren't the ONLY ISP for this fiber rollout, so they do have direct competition in this market. That could explain their willingness to try such a plan.

      Just in case you needed an example...

      --
      I read the script, and I think it would help my character's motivation if he was on fire. -Bender
    10. Re:And to think... by MightyYar · · Score: 1

      Flat pricing just means that someone like me - who isn't downloading movies all day - is helping pay the bills of people who are. Oh, I'm your worst nightmare. Right this very second I am uploading my backups to Mozy while downloading some TV episodes. Feel the BURN!
      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    11. Re:And to think... by DataBroker · · Score: 1

      It will be interesting to see what effect this has on digital media distribution online.
      How long do you think it will be before you start getting an ISP bundled with a streaming company? You'll automatically subscribe to Netflix when you sign up with Time Warner. You get slightly-cheaper rentals, and the streaming doesn't count against your quota. TW makes their money from exclusivity with Netflix.
    12. Re:And to think... by toadlife · · Score: 1

      My ISP advertise full unlimited unrestricted bandwidth for a monthly price per month, if it can't handle that, that's not my problem THAT is what I payed for *in the contract*. You should try reading that contract.
      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    13. Re:And to think... by Anonymous Coward · · Score: 0

      The media companies and ISPs will probably end up circle-jerking eachother by having "approved" online movie/music/TV/whatever downloads not count toward bandwidth. For a fee, media co.s could get on ISPs' approved content provider lists. Illegal downloads, of course, would still count against you.

    14. Re:And to think... by the_bard17 · · Score: 1

      Never seen a company that charges monthly rates go DOWN when introducing change.

      It happens... just rarely. Netflix did it a while back (twice, according to the article). It was rare enough that I remembered it ;o)

    15. Re:And to think... by blahplusplus · · Score: 1

      I have thanks, otherwise I would not be with them and it says ** unlimited bw **, sorry you got stuck with a miser of a provider.

    16. Re:And to think... by xSauronx · · Score: 1

      we don't talk like that around here, you get the fuck out NOW

      --
      By and large, language is a tool for concealing the truth. -- George Carlin
    17. Re:And to think... by loraksus · · Score: 1

      If you think your bill will go down because of this... well... you're a fucking idiot.

      --
      1q2w3e4r5t6y7u8i9o0pqawsedrftgthyjukilo;p'azsxdcfv gbhnjmk,l.;/
    18. Re:And to think... by LordLucless · · Score: 1

      Actually, my ISP regularly revises its prices downwards. The reason being, they're in a competitive marketplace, and if they don't then they'll lose customers.

      Also, this tiered bandwidth thing has been the way broadband has been in Australia since the get-go. On plain old ADSL, you had a choice between 256/64, 512/128 and 1024/256 connection speeds, and various limits after a certain amount had been downloaded. There are options to go on a throttled service after exceeding your cap, or a pay-per-GB if you really want your speed. A lot of services in fact have two caps, for peak and off-peak time.

      --
      Just because you're paranoid doesn't mean there isn't an invisible demon about to eat your face
    19. Re:And to think... by NathanBFH · · Score: 1

      It most definitely happens, and it will always happen if the market is competitive. My cable company offers lower tiered speeds for $14.95 over the 'standard' $49.95 a month that most subscribers get (because it's packaged with their digital cable, phone, etc.). I know because I'm a subscriber.

      Some markets aren't competitive, and that's a problem. In those cases you're right, no monopolistic data provider is going to lower their prices until someone (a competitor or the government) makes them. But in these cases it's not tiered pricing that's to blame, it's a dysfunctional market.

    20. Re:And to think... by grcumb · · Score: 1

      And to think that I was thinking about switching to Time-Warner, however now I will not.

      Why, because of the absurd notion that you should get what you pay for - and vice versa? Flat pricing just means that someone like me - who isn't downloading movies all day - is helping pay the bills of people who are.

      Since when is paying for megabytes downloaded 'getting what you pay for'? Or, more to the point, the backbone carriers' costs don't change if I download more, so why should they charge me more?

      I've been thinking about this a lot lately, and I have yet to see a compelling reason to charge for megabytes downloaded at all, ever. Capital costs, which cover the base amount of bandwidth available to everyone, are relative to the size of the pipe, not how it's used. Operating costs, which cover maintenance and repair etc., do not scale with usage either. So why, then, do we get charged by megabyte downloaded?

      The only answer I've seen to this question is, 'Backbone carriers charge that way, so everyone else has to.'

      I don't want to discount the challenges of managing a shared resource, but it seems perfectly reasonable to me that we could have a fare regime (pun intended) that charges for available bandwidth, and which is perfectly manageable for all concerned.

      To flesh this out a little, there's nothing to stop a provider from offering a base level of service - say, 5 Mbps - and allowing higher burst rates, but charging extra for the time the user operated at the higher rate.

      I realise that this is pie in the sky at this point in time, because it would require that the entire price model be revised, but I'm certain enough that it will work that I'm willing to try it out when our company starts offering connectivity services. I have the luxury of living in a very small nation whose market is really underdeveloped, so we can realistically hope to set a precedent.

      This fee structure is workable, and it's desirable because it serves the customer better than any other I can think of. It's also good for business, because it means that costs don't scale with usage, and efficiency is rewarded. If you can push more data with less bandwidth, then you save money, and so does the carrier. That means that people are encouraged to use the service as much as possible, which builds reliance, which in turn contributes to network effects that increase demand. And most importantly, it encourages sensible use of a shared resource.

      I honestly wonder why corporations don't see that what's good for the customer is good for them? Maybe I need to get a Harvard MBA in order to un-learn all these naive assumptions....

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
    21. Re:And to think... by dlanod · · Score: 1

      This was the exact company I was going to point to, along with iiNet while I was with them. They do still seem to be the exception amongst Australian ISPs but they definitely have the best reputations and generally best prices too.

    22. Re:And to think... by SeaFox · · Score: 1

      Flat pricing just means that someone like me - who isn't downloading movies all day - is helping pay the bills of people who are.

      Unless Time-Warner lowers the bills of people who are not using the excessive bandwidth, that's still the case. Chances are Time-Warner will leave the prices the way they are and just add caps to all the existing rates, so it can charge the heavy users more. This doesn't make in difference in your pocket, just in Time-Warner's.

      If your service has been slow thanks to constant torrent users, I suppose this move will help improve your quality of service, though.
    23. Re:And to think... by toadlife · · Score: 1

      When did I say anything about my provider?

      Unless you are paying a ton of money per month, I guarantee your provider is overselling their bandwidth, and can't guarantee you your full speed.

      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    24. Re:And to think... by afidel · · Score: 1

      Actually our DS3 from AT&T works exactly as you described, we pay a monthly fee for the line and the first (x)Mbps average usage, there is a separate fee for each Mbps average over with the cost per Mbps going down until you reach the full 45Mbps that the line supports (before which your friendly telco rep should be upselling you to a bigger pipe =) It works great for us as we can support large file transfers during the day and only use the line at night for our global partners and data syncs. We're actually paying LESS for a 45Mbps line then we were for 4 T1's, of course it also works out for the telco because we only need half a dual DS3 card instead of a full T1 card in their router and they have the potential to grow their monthly fee without additional provisioning expense. I have to say I wouldn't mind such a plan at home if the pricing were reasonable and there was some way to setup alerting so you didn't get a nasty surprise one month when your kid finds the newest P2P app.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    25. Re:And to think... by Mr.+Underbridge · · Score: 1

      Capital costs, which cover the base amount of bandwidth available to everyone, are relative to the size of the pipe, not how it's used.

      But with similar things like electricity, the necessary size of the pipe is determined by peak traffic. So they have an incentive to charge more to people who use a lot during peak traffic (which is one reason why commercial access will always be more expensive). You've got a chicken and egg problem there, but in the end traffic determines the pipe. So if people downloading pr0n movies are causing more pipes to be needed, then they should pay for them.

      I don't want to discount the challenges of managing a shared resource, but it seems perfectly reasonable to me that we could have a fare regime (pun intended) that charges for available bandwidth, and which is perfectly manageable for all concerned. To flesh this out a little, there's nothing to stop a provider from offering a base level of service - say, 5 Mbps - and allowing higher burst rates, but charging extra for the time the user operated at the higher rate.

      Let's walk before we run. Right now we have a flat rate, the cost for which is getting pushed by excessive users. They're just now looking at variable pricing. Perhaps if that works they'll look at other options. Methinks consumers might not like your version because of the 'bill surprise' effect. It would certainly require the customer to have the ability to throttle his OWN connection, so he doesn't accidentally get charged extra because he happened to get a surprisingly good connection.

      I honestly wonder why corporations don't see that what's good for the customer is good for them? Maybe I need to get a Harvard MBA in order to un-learn all these naive assumptions....

      Well, give them some credit, this story shows they're trying. They realize that 95% of their customers could save on their bill by charging the 5% of bandwidth leeches proportionately what they use. Then again, I expect that the customer is so bad at actually recognizing what's good for him that the problem isn't as easy as you think. After all, if it were that easy we wouldn't need marketeers. 'Course, I still want to shoot ours anyway, but I digress...

    26. Re:And to think... by saleenS281 · · Score: 1

      Oh, don't worry, there will be no caps and unlimited speed for those downloads directly off the tw network. Media distribution will be great once they get that lock in place! Don't mind those pesky commercials, it's just something you deal with, I mean, you didn't think media should be free did you??

    27. Re:And to think... by tkrotchko · · Score: 1

      Well, you're right in the abstract, but I don't have the ability to "fix" the market, so tiered pricing looks like a big PR campaign to justify charging more money.

      --
      You were mistaken. Which is odd, since memory shouldn't be a problem for you
    28. Re:And to think... by tepples · · Score: 1

      TW makes their money from exclusivity with Netflix. Then how do people subscribe if they happen to live in an area where somebody other than Comcast is the incumbent cable TV provider?
    29. Re:And to think... by Sax+Maniac · · Score: 1

      Never seen a company that charges monthly rates go DOWN when introducing change.
      I have. A while back there were two Verizon DSL plans, $40/mo for 3M and $30/mo for 1.5M. (Actually there were, three, the third a semi-secret 768k plan for $15/mo.) Of course, I picked the 3M plan and enjoyed it for a few years. They did away with the $40 plan, and moved everyone to the 3M/$30 plan. So, my bill went down.
      --
      I can explanate how to administrate your network. You must configurate and segmentate it, so it can computate.
    30. Re:And to think... by jay42jay · · Score: 1

      Flat pricing just means that someone like me - who isn't downloading movies all day - is helping pay the bills of people who are.

      In the same sense I'm paying for people to watch the 50 or so crap cable channels that I never watch via their flat rate. If they're going to do this with bandwidth they need to do it with their channels.

  3. Frist Po by plague*star · · Score: 3, Funny

    crap outta bandwith

    1. Re:Frist Po by h8god · · Score: 1

      wow, I am baffled

    2. Re:Frist Po by calebt3 · · Score: 1

      He didn't finish the word "post" in the subject line because he ran out of bandwidth.

    3. Re:Frist Po by h8god · · Score: 1

      oh, I know, did you look at the moderator!?! -1?

    4. Re:Frist Po by calebt3 · · Score: 1

      It was likely a knee-jerk reaction. By two different people.

  4. Competition is good by ArcherB · · Score: 2, Funny

    As one of those 5% people, if they roll this out in my area, I'll become a DSL subscriber!

    --
    There is no "I disagree" mod for a reason. Flamebait, Troll, and Overrated are not substitutes.
    1. Re:Competition is good by Anonymous Coward · · Score: 1, Insightful

      >As one of those 5% people, if they roll this out in my area, I'll become a DSL subscriber!

      One of the 5% using 50% of the bandwith? Comcast would probably pay you to switch to DSL.

      If Comcast follows through, the DSL providers will follow suit PDQ. They won't have a choice.

    2. Re:Competition is good by Anonymous Coward · · Score: 0

      DSL? 1998 called, they want their low speed intarwebs back.. if road runner caps me here in WNY, i'm going to get fios. several people on my street have gotten it, and i've seen screen caps of insanely fast DL rates.. 6 minutes for the latest opensuse dvd? i'll take it!
      as a matter of fact, fuck road runner, i'm not gonna let them drop the ball, im goin with verizon right the fuck now!

    3. Re:Competition is good by antdude · · Score: 3, Insightful

      You're lucky. Others and I don't have that choice. I live in a Verizon area and I am too far to get DSL (20K ft. from CO), no FIOS service here, etc. I am not rich enough to get a T1 line. No WISP services around here. Forget satellite services since they are too slow (especially for online gaming), have caps, and expensive. :(

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    4. Re:Competition is good by ickpoo · · Score: 2, Interesting

      What is never entirely clear is what is excessive bandwidth? Over the past year I have used about 25 Gigs per month with a high water mark of 40. I'm not sure that this is high, low or what.

      What is the norm?

      --
      I am not a script! .Sig?
    5. Re:Competition is good by schnikies79 · · Score: 1

      2008 called and DSL is the only broadband I can get, outside of satellite. Not everyone has a choice.

      I'm happy with my 1.5/384k. It's the only plan I can get other than dial-up.

      --
      Gone!
    6. Re:Competition is good by dosius · · Score: 1

      ... Verizon offers FIOS in WNY?

      That's news to me here in Niagara Falls, where I can't get more than 3 Mbps down, 768 kbps up off 'em...

      -uso.

      --
      What you hear in the ear, preach from the rooftop Matthew 10.27b
    7. Re:Competition is good by Ungulate · · Score: 1

      As one of those 5% people, if they roll this out in my area, I'll become a DSL subscriber!

      I wouldn't be surprised if this isn't exactly what the cable companies want. 5% of their customer base leaves, and the money they lose is more than offset by the infrastructure that they don't have to upgrade. PROFIT!

    8. Re:Competition is good by uolamer · · Score: 1

      I am in this area, im pretty sure i might use 1% by myself.. But I dont have the basic cable package, i have one that costs about 3x what the basic does. I would hope they would take that in consideration ;)

      --
      s/©//g
    9. Re:Competition is good by Anonymous Coward · · Score: 0

      Mod this conspiracy as you like, but I have an alternative theory. What if this is a preemptive strike against Apple, Netflix, Blockbuster and any other Internet Movie/Video on demand services that are cropping up? I don't disagree that cable companies have seriously oversold their bandwidth and are looking for ways out of the pickle they've gotten themselves into, but as this parent is about competition, I am wondering if on some level they are also trying to maintain their monopoly on TV by keeping people from going to other video on demand services. If I order a movie through Time Warner/Cox/Comcast/et al's PPV service, they make a helluva lot more than if I order it through iTunes, or stream it from Netflix (anything times zero is zero, right?) They're "footing the bandwidth bill" for their competitors to make money, at least in their eyes. Just look at the net neutrality debates if you need proof that cable companies, and ISP's in general, think they deserve to be paid twice if other people make money from the basic services they provide.

      Just my $0.02

    10. Re:Competition is good by hab136 · · Score: 1

      Have you looked into ISDN? I know Earthlink used to have decent rates for it.

    11. Re:Competition is good by antdude · · Score: 1

      ISDN is too slow. Isn't it still 128 Kb/sec both ways? The last time I checked it was like 100 bucks a month like three years ago. Has it gone cheaper since then?

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    12. Re:Competition is good by Bill_the_Engineer · · Score: 1

      As one of those 5% people, if they roll this out in my area, I'll become a DSL subscriber!

      Good! Then the rest of us can finally get some decent bandwidth... hehe

      --
      These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
    13. Re:Competition is good by elrous0 · · Score: 1

      I'm sure they be heartbroken to lose you.

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    14. Re:Competition is good by digitalaudiorock · · Score: 1

      I have to count myself as one of the lucky ones. My area is a pretty good example of competition working well.

      I've had Optimum Online (cablevision) internet for years. I pay $50 a month for internet only. I have no pay TV at all. I was sure I was going to switch to FIOS when it was available. When FIOS first became available it was a great deal (about $35 a month for 20Mbit I believe) but before I got around to switching, that slowly turned into $50 for 15 Mbit (unless of course you get their TV package). In the mean time, to compete, OOL upped the downstream bandwidth from 10 Mbit to 15Mbit for the same $50 I'd been paying for the last four years...so I never switched.

      The upstream would have been faster, and OOL has some nasty practices of secret upstream bandwidth capping that really suck...but they've actually been very reliable and it just wasn't worth switching over. Also, with my OOL, $50 is actually $50, unlike everything with Verizon where $50 tends to turn into $65 after they get done adding line item "taxes" (that are actually taxes charged to them that they pass off as though the feds require them to charge you).

      My gripe is that even when there is broadband competition in this country, it's always tied to pay TV, and without that, you don't get the best deals...but compared to others situations (at least in this country) I certainly can't complain.

    15. Re:Competition is good by antdude · · Score: 1

      Where do you live, digitalaudiorock? Is it a big city? I noticed cities usually have multiple options. I am not in a big city. :( I assume you're not in Southern CA since I haven't seen any Optimum Online (Cablevision) around here.

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    16. Re:Competition is good by digitalaudiorock · · Score: 1

      I'm in central New Jersey...not a big city, but these days anything at or above the center of the state is considerer a suburb of NYC. The FIOS rollout in those areas has been pretty significant, at least for those not to far from a Verizom CO.

    17. Re:Competition is good by antdude · · Score: 1

      Wait, are all FIOS services close to CO right now? I wonder if that is why my area hasn't gotten FIOS because of the distance. Hence, the lack of DSL services.

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    18. Re:Competition is good by digitalaudiorock · · Score: 1

      They're definitely not all close to the CO, but the closer you are, the less fiber they have to run. Regardless of where you are, they have to run fiber to your neighborhood obviously. I don't think anyone really knows how they decide where and when to rollout FIOS. Actually where I am, I'm close to a CO by line of site, but due to the Raritan River, my actual distance from the CO in terms of the copper lines was very poor...I wouldn't have been able to get better than 768Kb DSL, yet they've rolled out FIOS here.

    19. Re:Competition is good by hab136 · · Score: 1

      ISDN is too slow. Isn't it still 128 Kb/sec both ways? The last time I checked it was like 100 bucks a month like three years ago. Has it gone cheaper since then?

      Indeed, it is 128k if you use both B channels. You can drop to 64k and use the other channel for voice (make or receive regular landline call), then go back to 128k when you're done with the call. The phone will ring normally even if you're using both B channels.

      In NC it was about $80/month for the line (but it replaces any existing landlines) plus ISP service (about $20/month), so yeah about $100/month total. This was a few years ago.

      It's not cheap or particularly fast, but if your only other option is dialup, it starts to look a lot better. In particular the latency is much better than dialup for online games, and it's always 64k per channel - not like 56k modems that may only connect at 26k because of line conditions.
    20. Re:Competition is good by antdude · · Score: 1

      Yeah, 128Kb/sec is too slow and too expensive for my taste. Oh well. Need FIOS!

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  5. Good by Anonymous Coward · · Score: 1, Interesting

    Ultimately, paying in proportion to traffic is fair. Use less, pay less. Use more, pay more.

    ISPs have historically been reluctant to do that, because consumers don't want it. People hate having to pay in proportion to use, and would happily pay flat rate per month for gasoline if they could. But nobody will offer it. Maybe reality is finally coming to wires.

    1. Re:Good by sudnshok · · Score: 4, Interesting

      That would be fine if they charged more for heavy users AND less for light users... however, we all know that is not how it will work out. They will charge MORE for heavy users and THE SAME (as now) for light users. In other words, light users will never see a reduction in price.

      Also as downloading movies and web-based apps become more mainstream, they need to be reasonable with bandwidth "tiers" and tiers should certainly grow over time. I wouldn't consider usage "heavy" at the present time until data transfer is >20GB/month.

      --
      People who say "money does not buy happiness" are just people without money trying to make themselves feel better.
    2. Re:Good by riseoftheindividual · · Score: 2, Insightful

      Sure, that all sounds good, but what this actually translates into is more profits and higher costs for users going forward. The social shift in media consumption from tv and radio to the internet isn't done yet, and people will be consuming more and more bandwidth.

      Whenever a corporation plays the "fairly" card, erase the word and replace it with "more profitably". And that's not cynicism, that's realism. Time warner is a for profit enterprise, not a public service, and that is what this is really about.

      A public service to make things fair would choke the hogs bandwidth during peak times so that all users get a fair slice. But again, this is about profits and ultimately being able to charge us all more, not about fairness.

      And your gasoline analogy was really bad. Time warner doesn't have to dig more oil out of the ground and refine it every month in order to maintain bandwidth.

      --
      Patriot - A fan of expanding government power and spending while not wanting to pay higher taxes.
    3. Re:Good by Sylver+Dragon · · Score: 2, Informative

      I wouldn't really expect it, every ISP will be worried that someone will stick with the flat-rate scheme and customers will flock to it.
      Back when AOL was actually worth getting (at least Neverwinter Nights made it so for me), they started out with the pay-as-you-go idea. You paid a basic fee for access and a few minutes and then they charged you for anything beyond that at a per-minute rate. Worked out OK, though I did find myself going over pretty regularly. But when they switched to the flat-rate all-you-can-eat plan, AOL exploded. The number of users shot through the roof and they had a lot of trouble keeping up with demand. In my own little corner of the world at that time, I could spend an hour or more dialing, getting a busy signal, dialing, getting a busy signal, etc. It took them a while to catch up with demand, once they did though I never looked back and never would have wanted to go back. Then they killed NWN and my account was canceled shortly afterwards, but that was just a matter of not wanting the hassle of AOL's crapware just to get on the internet.
      The pay-as-you-go idea has been tried, it worked when there wasn't another choice; and, unless the recent changes in the requirement for access to small ISP's really does kill off all competition, I don't see ISP's going back. They will be far to scared that their customers will go elsewhere.

      --
      Necessity is the mother of invention.
      Laziness is the father.
    4. Re:Good by mr_mischief · · Score: 4, Informative

      There are several places where ISPs are apart from reality.

      First, there's abuse of the term "bandwidth", which has nothing to do with the amount of data downloaded. Bandwidth is how much of a frequency range is being used on the wire to provide the service. That's it.

      "Date rate" is how much data the bandwidth, encoding, compression, and such allow you to get out of the bandwidth. It's also what ISPs limit you to when they say "megabits per second" or "kilobits per second".

      Total monthly data transfer available for an always-on connection at a certain data rate can be calculated as the data rate per second times the number of seconds per month. Capped usage for total monthly data transfer, which is what this article is actually about, can be thought of as the data rate times the number of seconds time the percentage of utilization. What they're wanting to limit here is that percentage of utilization of what they're selling you access to use.

      One way to lower total monthly data transfer for a customer is to lower the data rate. That means things come down slower all month. Another is to limit the amount of time for which the line is fully utilized. Many business users of truly high-speed access pay for what are called "burstable lines". You get the whole DS3 or entire OC-12 or whatever type of line it is. You get billed with the understanding that you use a certain percentage of data rate or less a certain percentage of the time, and that the rest of the time you can use all of it without paying extra.

      When I was in the ISP field and buying our backbone lines from bigger network providers, we typically leased lines with the first 15% or 25% of the full data rate included, with the stipulation that 5% or 10% of the time we could use all the data transfer the line had to offer without being billed extra. That meant that if we experienced abnormal peak demand, we didn't get our lines saturated. It also meant we didn't get soaked paying for peak capacity all the time. We in fact got a report each month showing the percentage, on average over each 5-minute increment, we used of the line's data rate the whole month. We could look at the chart being built (by MRTG) as the month progressed, too.

      The reason total traffic is the way ISPs want to deal with end users is that it's easier to explain "you can move 20 gigabytes" than "90th percentile usage will be at no more than 30% of the data rate capacity of the circuit". Still, I think people would understand easily enough if they were told, "For 60 hours a month, you can max out your line. The rest of the time, you're going to be at 1 Mbps".

    5. Re:Good by digitalchinky · · Score: 1

      The difference being: Once the electricity, maintenance, staff wages, golden parachutes, and a few other little bits and pieces are paid for, that chunk of fiber is pure profit, it doesn't make much difference if it is used right up to capacity or very little. The same cannot be said for resources dug out of the ground.

    6. Re:Good by glitch23 · · Score: 1, Interesting

      I already pay TimeWarner $45 a month for 5mbps. There is no statement regarding how much of that I'm not supposed to use even though I'm paying for it. And to be technically correct, I can't go over my bandwidth (5mbps) without tampering with my modem. What I can go over is the amount of data I download every month, however as I stated above, TW has not specified what that limit is and neither has any other broadband provider that I know of (but I don't know the details of every provider). With the current situation, if TW doesn't want me downloading at 5mbps every second of the month then 1 of 2 things need to happen: they build out their network so that users who pay for that level of service are not penalized because they actually use it or TW needs to lower the 5mbps if their network can't support their customers using what they are buying.

      For the record, I've been generally happy with TW's service. It has gotten bad recently however, specifically their news service. After they outsourced it a little over a year ago I had to adjust but it wasn't bad (except they never told anyone, the techs know nothing about changes like that) but for the last couple months bandwidth to the news service is horrible, almost useless. Connections to the server aren't closed on their end properly and then I get errors saying I'm over my connection limit. And since it is outsourced anyone at TW knows nothing about it.

      --
      this nation, under God, shall have a new birth of freedom. -- Lincoln, Gettysburg Address
    7. Re:Good by EggyToast · · Score: 1

      Most people dislike proportional charges because there tends to be a baseline minimum that you have to pay anyway. I'm sure that if Time Warner rolled this out, the tiers would be "low usage" at the same price and "high usage" at $20 or something more. So if you never got close to using your alloted bandwidth, you'd see no savings and you'd get the same service. Why would those people push for something different? They know they're not going to get a discounted rate.

      Those who DO use the service therefore make up the lion's share of the commentary on tiered or proportional services.

      I mean, I'd love there to be a la carte cable TV, and on top of that I'd love that a la carte to be based on how many hours you actually watch of that service. But I know it's never going to happen, so I go without.

    8. Re:Good by spirit+of+reason · · Score: 1

      Well the hope would be that there is some kind of competition in your area. Other firms would try to grab those lower bandwidth users with a lower price, since they can give up some marginal profit for an expanse of the total. Now if only we had competition...

    9. Re:Good by Tacvek · · Score: 1

      The reason total traffic is the way ISPs want to deal with end users is that it's easier to explain "you can move 20 gigabytes" than "90th percentile usage will be at no more than 30% of the data rate capacity of the circuit". Still, I think people would understand easily enough if they were told, "For 60 hours a month, you can max out your line. The rest of the time, you're going to be at 1 Mbps".

      You are right. When they say bandwidth cap when talking about a consumer line they are most likely talking about a cap on the total data transfer, not on the data-rate, which is what we would expect. (Since they use the term bandwidth as more or less a synonym for data rate, and we have tended to follow that useage).

      The other possibility is that a "bandwidth cap" could be something really weird like a cap on total data transfer per day, after which the connection cuts out for the remainder of the day. Or a similar thing based an hour rather than a day. (I've seen many low-cost hosting solutions that work like that, rather than doing the most sane thing, and just placing a true data-transfer rate cap on the host.)

      But I agree that the most sensible restriction would be more along the lines of what you have posted, although more accurately it would probably be more along the lines of the following (assuming a 2.5 Mbps line): "If you exceed the rate of 1.8 Mbps for more than 60 hours in a month, for the rest of the month you will be limited to a rate of only 1 Mbps". (Note that you could use 1.6 Mbps the whole month without problem. The idea would be to keep your average data transfer rate below a certain level. Also notice that if the month was based on a true calendar month, toward the end they would have many people capped cutting the ISP's total data-transfer rate significantly lower than than the maximum which occurred earlier that month. To help level things out, they could assign each user a random day (1-28) on which the "month" as used in the above described capping system would begin. The total effect would be help keep the maximum data transfer rate the ISP needs to deal with lower than it currently is, without having to resort to cutting off heavy users entirely.)

      --
      Stylish sheet to fix many problems in Slashdot's D3: https://gist.github.com/801524
    10. Re:Good by Anonymous Coward · · Score: 0

      And all those things are completely insignificant. And you never have to buy more fiber...

    11. Re:Good by mink · · Score: 1

      This will never happen due to city/state wide monopoly contracts.

      --
      Well I've wrestled with reality for thirty five years doctor, and I'm happy to say I finally won out over it.
  6. Consistent connection by DigitalCrackPipe · · Score: 1

    If they're only going by total bandwidth, this is probably palatable to most users. My biggest gripe with my cable provider is not the total bandwidth but the uptime... I expect my internet connection to be always available for small packets (web browsing, email, etc) as a priority over fast downloads/streams or sustained bandwidth.

    1. Re:Consistent connection by bcrowell · · Score: 1

      Yeah, same here. I have Time Warner because it's a monopoly in my area. The reliability is just horrible. If they offer me a menu of bandwidth options, I'll happily choose the lowest one, because I simply don't need more. If this new system has the effect of improving reliability, that would be great.

  7. Probably a good idea by Bryansix · · Score: 5, Insightful

    Right now they already offere tiered service but it's all unlimited. IE: 5Mbps or 8Mbps
    What the difference is here is that they will actually not be "capping" the bandwidth per say but actually metering it. That's akin to buying 1Mbps on a Co-Lo that is on a burstable 1Gigabit link. That is, you get the sum total of bandwidth you could use if you were at 1mbps for the month but your connection is actually WAY faster(wider). Then you get charged for overages. This is great because it charges for usage and make it way less expensive for people who simply browse the net in their off time as opposed to those people who have no life and upload videos of themselves whoring on youtube all the time.

    1. Re:Probably a good idea by base3 · · Score: 2, Insightful

      If you think this is going to make anything less expensive than it is today for anyone, you're utterly naïve. It'll make it relatively less expensive for the grandma who downloads a few pix of the grandchildren when they jack up prices for the "heavy" (where heavy will be continually defined lower and lower) users, but she won't ever pay one red cent less than she does today.

      --
      One CPU cycle wasted on digital restrictions management is ONE TOO MANY.
  8. This isn't news by trainman · · Score: 3, Informative

    Where is the news in this? Canadian ISPs have had caps and over usage charges for years. I can tell on any day exactly how much bandwidth I've used and how close to my cap I am.

    I don't see a problem with this, having usage tiers with costs depending how much you plan to use is fine. The problem in the past has always been claims of "unlimited" until you reach a magical, secret cap. I don't think users will have a problem with tiers as long as you make the exact numbers completely clear, and of course that you charge reasonable rates.

    US ISPs have charged different rates for different speeds for a long time, how is this any different? It brings clarity to users.

    I, for example pay $35/month and am told I get 2.5Mbps down, 760kbps up, and 30GB total transfer. And if I want to transfer more, I pay more. It seems reasonable to me.

    1. Re:This isn't news by Anonymous Coward · · Score: 0

      Exactly - I pay $NZ44/Mo ($US33) for a DSL line that goes as fast as it can go (in my case 6.5Mbps down, and 894kbit up) and then I pay $NZ12 ($US 9) per 10Gb of traffic.

      Not quite as good a deal as the parent; but considering I'm on the other side of the pacific, and all my traffic is international, it's not bad.

    2. Re:This isn't news by CajunArson · · Score: 1

      It must be news to all the people on Slashdot who have said they would move to Canada since broadband in the U.S. was so terrible. Maple Syrup is always sweeter on the other side of the border.

      --
      AntiFA: An abbreviation for Anti First Amendment.
    3. Re:This isn't news by Anonymous Coward · · Score: 1, Informative

      >Canadian ISPs have had caps and over usage charges for years.

      Some have had them. A few of the big ones had them but were either sued or embarrassed into admitting them. Most of the smaller ISP have none, and don't suffer for it. That's because smaller ISPs buy their incoming bandwidth by the connection, not by the byte. If you don't believe me, ask cogent the price of a 1 gbit unlimited (as in 100% saturation all the time) link. They'll give you a price. It'll be high, but as long as you have enough users to make it worth it, there you go. True unlimited that doesn't cost you extra to implement.

      Thank God I'm on one of the good ISPs that does this (teksavvy). If only more would do that. In fact, teksavvy expects its unlimited users to use 200 GB+ a month, considering their "premium" service (routed also over links where teksavvy pays by the byte) *is* capped to this. And you don't pay much more, about $10 a month.

      If cable has any real problems, it's either that they buy incoming connections the wrong way (by the byte, rather than the way they sell them, as unlimited) or that they are finding nodes that are saturated. Nodes that are saturated either should be upgraded, or, well, it's the cable co's fault for overselling it. Nobody elses. It's not costing the cable co money to saturate a node, though. It's just costing them customers. There's a huge difference. Hopefully they will notice it.

    4. Re:This isn't news by Anonymous Coward · · Score: 0

      Where is the news in this? Canadian ISPs have had caps and over usage charges for years. I can tell on any day exactly how much bandwidth I've used and how close to my cap I am.


      News? You're on a site based in the US with a huge US readership subscribing to US based ISPs. Please pull head out of ass or frequent a site located in America Jr if you don't like it.
    5. Re:This isn't news by mjtg · · Score: 1

      Hmmm, maybe I should move to Canada. Here in Australia, I'm currently paying $50/month for 1.5Mb/256kb/s DSL with a 5Gb/month quota. Excess usage drops me down to 64kb/s for the rest of the month, although the Voip service provided by my ISP isn't affected.

      I can pay to buy more Gb's to see me through to the rest of the month at my normal bandwidth, I think it's something like $5-10/Gb. I can check my bandwidth usage on a per-day basis up to within an hour or so on my ISP's website.

      This is fairly typical of plans in Australia, and nearly all ISP's here have well-defined caps on their plans, with bandwidth meters. Some plans have excess-usage fees, some reduce your bandwidth. Everyone knows where they stand, no surprises (unless you don't check your usage meter, in which case that's your own fault).

      As trainman says, there shouldn't be a problem, ISP's around the world solved this a long time ago.

    6. Re:This isn't news by mattrwilliams · · Score: 1

      If you are a Canadian and use an ISP that has a bandwidth cap, then you are using the wrong ISP. As both the phone companies and cable companies are legislated/required to resell their last-mile infrastructure to all ISPs, there is a huge choice for Canadians. I have a 5Mbps/1Mbps DSL connection, no caps, no port filtering, servers permitted.

      In fact, I just did a quick search using http://canadianisp.com/ and there are over 60 ISPs who will sell me Internet access. Do NOT stick with the "incumbent" carriers (Rogers and Bell in my area). They offer the worst service, have caps (either explicit or hidden), filter ports, disallow servers and their customer service has been outsourced to Asia.

      --
      The generation of random numbers is too important to leave to chance
    7. Re:This isn't news by theaceoffire · · Score: 1

      Yet here in the US, we pay more for less service. And there is a possibility that we could end up loosing even MORE of our service and still get charged the same. That is the issue my friend.

      --
      I steal signatures. This one used to be yours.
    8. Re:This isn't news by elrous0 · · Score: 1
      I live in the states and pay about $30 a month for a similar DSL connection (3mbps down, 384 Kbps up). I actually wish they WOULD specify transfer limits, and allow me the option of buying more if I need it. The problem with U.S. companies (before this Time Warner development) is that they treat their transfer limits like they're state secrets, threaten you if you go over them (though they refuse to tell you what they even are), and offer you no options to pay for more. Their "unlimited" plans are nothing more than consumer fraud.

      Bandwidth-wise, I hear Sweden is the country to go to, BTW. Don't know if there are any Swedes here, but I've heard you can get 20mbps broadband in Sweden for dirt cheap. Not sure what their upload speeds are (that's the real limiting factor here in the U.S.--down speeds are decent, but up speeds are weak as Hell).

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    9. Re:This isn't news by compro01 · · Score: 1

      what ISP are you referring to?

      of the 3 major ones around here (Saskatchewan):

      Sasktel DSL - unlimited transfers for all bandwidth tiers, and i know people who have tested this by deliberately maxing out their connections 24x7 for months on end.

      Access DSL - advertised as unlimited for all bandwidth tiers. don't know anyone who uses it though, so i don't know if that has been tested.

      Shaw cable - caps range from 10GB/month to 150GB/month, depending on the bandwidth tier (ranging from 256/128Kb to 25/1Mb), though they tend to be pretty selective about the enforcement of said caps. i know people who regularly blow well past the cap without a peep, while others get a phone call as soon as they go 1 byte over the cap.

      --
      upon the advice of my lawyer, i have no sig at this time
    10. Re:This isn't news by nebular · · Score: 1

      I'm also a Teksavvy subscriber (switched when Bell sympatico was getting rid of it's unlimited plans for good, that and my 5mbit line was only going at ~900kbit) for it's sweet truely unlimited plan. I'm on the capped premium now that the unlimited went up in price and I saw that I never really went over the 200gb limit.
      But if I did, it's 25/gb and your totals are averaged over 2 months.

      Very, very fair in my opinion.

      Any cap below 100gb nowadays is crazy, everybody has a month or two where they do some massive downloading, if you're in a house with many people (families with high school age kids) a cap lower than that can get blown in no time

  9. Infrastructure by Sangui · · Score: 1

    Maybe they'll use the revenue to renovate the infrastructure allowing them to have a larger pipe at faster speeds... ...Nah, who am I kidding.

  10. I get what I pay for... by pnotequalsnp · · Score: 2, Insightful

    I am paying for X MBps download and Y MBps upload (it is dedicated). If I don't use it, that's fine. Nevertheless, I should be able to have that bandwidth at my leisure at all times (excluding other considerations like the server to which I am connecting). Please (Comcast/TWC/ISP) don't use the excuse that 5% of the users use 50% so we need capped service. It means they are taking full advantage for what they are paying for just like if I had a 50GB download cap (or 1 GB upload cap), I would probably use all of it. I would prefer both options (bandwidth capped or transfer capped) so I can assess my needs and minimize my costs. Thanks!

    1. Re:I get what I pay for... by Anonymous Coward · · Score: 0

      >I am paying for X MBps download and Y MBps upload (it is dedicated).

      BWHAHAHAHAHAHA! I guess you didn't read the fine print when you signed the contract.

    2. Re:I get what I pay for... by harryjohnston · · Score: 1

      The problem is that the actual cost of providing unlimited X Mbps access is significantly more than you're likely to want to pay. Traditionally (American) ISPs have taken advantage of the fact that only a certain percentage of users are downloading/uploading at a time to provide faster speeds at lower costs. This is (presumably) becoming infeasible without data caps due to the way the traffic is changing.

      Here in New Zealand broadband access has always had data caps. However, paying extra for excess data was understandably unpopular, so nowadays ISPs typically offer schemes in which you pay no extra but your bandwidth gets cut to modem speed once you hit the data cap.

      For example, look here: http://www.ihug.co.nz/products/broadband/bband1_detail.html

      For a while some ISPs were offering unlimited data with a "fair use" policy but this seems to have disappeared. I suspect it proved unworkable. (IHUG still have a scheme which uses the words "fair use" but this now has explicit data caps so isn't really the same thing.)

    3. Re:I get what I pay for... by r_jensen11 · · Score: 1

      While your argument makes sense prima facie, it's unrealistic for your $15/mo connection to provide you 5MB/s downstream 24/7, at least for residential clients. Commercial lines, however, are another matter. As a business, I would expect higher priority over residential clients and have dedicated bandwidth. But then again, then you should also be willing to fork over money for anything between a T1 and an OC192 connection.

    4. Re:I get what I pay for... by TClevenger · · Score: 1
      While your argument makes sense prima facie, it's unrealistic for your $15/mo connection to provide you 5MB/s downstream 24/7, at least for residential clients.

      Since that's exactly what they're advertising, it's a violation of trade laws if it doesn't.

    5. Re:I get what I pay for... by r_jensen11 · · Score: 1

      Since that's exactly what they're advertising, it's a violation of trade laws if it doesn't. That's where the asterisk comes in, along with the phrase "Best Efforts."

      If you can't read the fine print before signing something, then don't sign it. That's Business Law 101.
  11. Time Warner customer by Propaganda13 · · Score: 4, Interesting

    I'm a Time Warner customer and I have enjoyed their service. If this is legit, at least, it sounds like the right direction for it, though I'm not happy about it.

    1. Defined limits, overlimit fees, and prices for tiered service
    2. Monitor software to show customers where they're at

    I'm curious about the monitor software. Will it have options to shutdown internet access based on time frames and activity? This would be useful for people that want to budget their internet usage. Also it could useful if the computer is infected.

    1. Re:Time Warner customer by Anonymous Coward · · Score: 1, Insightful

      I'm curious about the monitor software.[...]

      Based on my experience as a TW customer, whatever the feature set is, it'll only be available for Windows.

    2. Re:Time Warner customer by Original+Replica · · Score: 4, Insightful

      'm curious about the monitor software. Will it have options to shutdown internet access based on time frames and activity?

      How about by user? I'm thinking of parents that will now have to settle agruements between siblings: "Moooomm! Jonny used up all the internet."

      --
      We are all just people.
    3. Re:Time Warner customer by BrianRoach · · Score: 1

      Will it have options to shutdown internet access based on time frames and activity? This would be useful for people that want to budget their internet usage. Also it could useful if the computer is infected.

      Or ... you could go and buy timer for the electrical outlet and plug your cable modem into it.
      Or ... use an X10 module.
      Or ... unplug the modem when you're not using it.
      Or ... log into your router and disable it when you're not using it
      Or ... Use a router with parental controls and set them up
      Or ...

      I think there's about a dozen existing solutions to that problem that don't involve the bumbling cable company screwing up my access on a regular basis trying to implement their own "solution". Seriously - have you ever tried to talk to anyone at these companies?? The fact they have a (semi-)functioning network in the first place is amazing to me. :)

      - Roach

    4. Re:Time Warner customer by Wesley+Felter · · Score: 1

      Think of it as a business opportunity for new software to track your kids' Internet usage. :-)

    5. Re:Time Warner customer by RockWolf · · Score: 1

      Then they would, you know, maybe have to be a parent, rather than sit the kids in front of youtube all night? Actually monitor what their kids do on the net? Tell them that their children that they have to have some responsibility to share nicely, and that something bad will happen if they use it all up? Nahh, that would be too difficult.

      Australia's had this for many years, and it works quite well - watch what you download, or manually shape your torrenting, or deal with slooow internet once you hit the cap. As the GP says, this is a non-event to most of the world who already have this in place.

      -Wolf

      --
      February 9th, 2009 8:55pm: Slashdot becomes self-aware.
    6. Re:Time Warner customer by QCompson · · Score: 1

      Australia's had this for many years, and it works quite well - watch what you download, or manually shape your torrenting, or deal with slooow internet once you hit the cap. As the GP says, this is a non-event to most of the world who already have this in place. translation: We already have this crappy system in place, and I'm a bit jealous you don't have to deal with it. Now we'll all have to suffer by adjusting our internet usage through artificial limits. I'm happy when everyone has to deal with the same annoyances I do. It works quite well.
    7. Re:Time Warner customer by Anonymous Coward · · Score: 0

      "Moooomm! Jonny used up all the internet."

      "Then go play outside."

      It's not hard.

    8. Re:Time Warner customer by wximagery95 · · Score: 1

      I highly doubt you're even close to their "limit".

      The 5% users accounting for 50% of the network traffic they refer to are downloading constantly at full throttle for days on end. Even if you downloaded a Linux ISO every day of the month, you won't come close to these guys. These abusers are downloading more than a Terabyte a month (about 33 Gigabytes a day, every day).

      Personally, I agree with their plan. Perhaps this is a way for them not to oversell their bandwidth. They just need to advertise this so there are no questions for those who sign up for service. Print the limits and over-use fees clearly in the contract. Provide a way for users to check their usage. Perhaps give examples of how much bandwidth each pricing tier equates to so as not to scare of customers who don't quite understand how much 5GB is (eg; 500 MP3's a day @ 5MB each = 2.5GB).

      If someone doesn't want their service, they can get something else. If that's their only option, then they can pay extra or limit their traffic to be within their budget.

      At least now it will be clearly stated what the limits are and people won't be getting shutoff unexpectidly.

  12. Hmmm.... by pinguwin · · Score: 0

    I'm not neccesarily opposed to limits. I'm a heavy user but not 200gb like the article discussed. The issue I would have is if I pay $40 for 100gb/month and I go over, I can see them charging $1/gb instead of upping you to the next tier, which might be a $50 tier, but I could see them screwing customers with exhorbitant "excess usage" charges. OTOH, if they do such a service, there would have to be no throttling or fake packets at any time for any reason. I would be suspicious if one would be given equal access at all times but it could happen.

  13. The question is... by Jafafa+Hots · · Score: 5, Insightful

    Will these new, metered accounts be less expensive than their current standard charge, making this a good thing for the budget conscious, or more likely, will their current standard price become the lowest tier and unmetered will be a new higher cost tier, thereby making this simply news of a massive price hike?

    --
    This space available.
    1. Re:The question is... by Anonymous Coward · · Score: 1, Insightful

      That is exactly the problem. Paying more for using more is probably a good idea, but using the current prices as a floor for Auntie Bea who checks her email twice a week and heading into the stratosphere for power users is just a price hike.

      I admit I use a TON of my ISP's capacity. I SHOULD pay more than my dad (who uses ~nothing)

      But if I am hard capped below what I need, or if the price is too high (hint: The $50/month I pay is pushing too high already), I'm gone as a customer. I'll change the way I work and they won't even get my $50/month.

    2. Re:The question is... by kthejoker · · Score: 1

      You could just start using your dad's connection. Push it all to a USB drive and ship it back and forth.

  14. Bandwidth everywhere by iliketrash · · Score: 0, Offtopic

    Once again, BANDWIDTH DOES NOT EQUAL CAPACITY. BANDWIDTH DOES NOT EQUAL BITS. Bandwidth is a measure of a channel's range of frequencies over which it is effective. A bit is an amount of information. Capacity is the rate at which a channel can transfer information. Channel capacity is a function of bandwidth and signal to noise ratio.

    Claude Shannon, The Mathematical Theory of Communication, University of Illinois Press, 1949.

    1. Re:Bandwidth everywhere by Carnildo · · Score: 1

      The English language changes over time. If you've got a problem with that, move to France -- I hear they've got an entire organization devoted to defining exactly what each word means.

      --
      "They redundantly repeated themselves over and over again incessantly without end ad infinitum" -- ibid.
    2. Re:Bandwidth everywhere by iliketrash · · Score: 1

      This isn't the "English language" per se. It is technical language (the "C" language in "1984, if you like). Technical fields often borrow words from the common lexicon and re-use them with different and specific meanings. Engineering texts are not likely to change the definitions of words just because lay people misuse them.

    3. Re:Bandwidth everywhere by msauve · · Score: 1

      'When I use a word,' Humpty Dumpty said, in a rather scornful tone,' it means just what I choose it to mean, neither more nor less.'

      'The question is,' said Alice, 'whether you can make words mean so many different things.'

      'The question is,' said Humpty Dumpty, 'which is to be master - that's all.'
      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    4. Re:Bandwidth everywhere by SecurityGuy · · Score: 1

      Xerox is a brand name, not a way to make copies. Hackers are smart, inquisitive people who make things work, not bad guys who break into systems.

      The meanings of words evolve. Bandwidth does equal capacity now. It didn't, but it's so much a part of the common lexicon that the tide is not going to be turned.

    5. Re:Bandwidth everywhere by rcw-home · · Score: 1

      The English language changes over time.

      Sure, but why use a word that can cause confusion when the proper word (bitrate) is even shorter?

    6. Re:Bandwidth everywhere by adisakp · · Score: 1

      You're one of those people who say "Unsolicited Bulk Email" rather than "spam" right???

      bandwidth -- definition

      The transmission capacity of an electronic pathway such as a communications line, computer bus or computer channel. In a digital line, it is measured in bits per second or bytes per second (see Mb/sec). In an analog channel or in a digital channel that is wrapped in a carrier frequency, bandwidth is the difference between the highest and lowest frequencies and is measured in Hertz (kHz, MHz, GHz).

      Here's the Wikipedia definition that says roughly the same thing.

      In computer networking literature, digital bandwidth refers to data rate measured in bit/s, for example channel capacity (digital bandwidth capacity) or throughput (digital bandwidth consumption). The reason for this usage is that the channel capacity in bit/s is proportional to the analogue bandwidth in hertz according to Hartley's law.

  15. per se by Anonymous Coward · · Score: 0

    The expression is "per se". It means "in itself" or "by itself".

  16. unlimited options... by netsavior · · Score: 1

    I will opt for the unlimited option at twice or even three times the price no matter if I will hit the cap or not, it's just the way I do business. I can budget $80 a month for unlimited, I can't budget $20 a month, except january where I have a $500 overage because MSDN licenses changed and I have to download 100 DVD ISOs before they lapse ;)

    1. Re:unlimited options... by Anonymous Coward · · Score: 0

      >I will opt for the unlimited option at twice or even three times the price no matter if I will hit the cap or not, it's just the way I do business.
      Good luck with that. The only absolutely and totally unlimited connection is something like a T1 or T3, which is what they'd have to price their unlimited connections at. Have fun budgeting for 20-50x the price.

  17. This is a blatant attempt to protect their PPV by Anonymous Coward · · Score: 0

    They are simply trying to protect their PPV market by limiting your use of the internet to purchase what you want to buy versus what they bother to serve you.

  18. Its been said before and I will say it again by jonwil · · Score: 1

    99.99% of the problems companies like Comcast and Time Warner have with Bandwidth will go away if they introduce hard caps. Everyone gets, say, 20gb per month or whatever the plan they have paid for contains. If you exceed that amount, you get cut off (or have your speed cut back to dial up speeds) for the rest of the month.

    1. Re:Its been said before and I will say it again by g0rAngA · · Score: 1

      That's exactly how my ISP does it. I pay my monthly access fee and get a 10M/256K link.

      All downloads on the link are recorded. I get 12GB for peak times and 24GB for off-peak. Uploads are free.
      And there's a nasty catch in there as well - if I use all my peak quota, I then lose the rest of my off-peak quota.

      If the limit gets exceeded, I am capped to 64K/64K for the rest of the month.

      Its fine, it just means you have to watch what you download.

  19. Crap by ArcadeX · · Score: 1

    I'm in beaumont, and i'm one of those 5%... so much for the free ride.

    --
    An I.T. motto in the hands of an idiot is a dangerous thing...
  20. Interestingly enough... by NeutronCowboy · · Score: 1

    ... during the course of the year, the second option is actually cheaper for you. I'd recommend option 2, while putting $60 a month into a special savings account that only gets touched to pay for overages.

    Of course, this all depends on the exact numbers that Comcast will use. I strongly suspect that I blow past a 2Gb monthly limit in about 1 week. That's about how often I download a full game demo, ISO or movie (iTunes, for anyone wanting to accuse me of Piracy) per month. And depending on release schedules, I can easily download 10 - 20 Gb in a month.

    I don't mind paying for a metered internet, I'm just not sure that Comcast's idea of what a heavy user should is one I can afford.

    --
    Those who can, do. Those who can't, sue.
    1. Re:Interestingly enough... by Anonymous Coward · · Score: 0

      2GB limit? I used to use 100MB over dialup with late night/early morning file transfers 5 days a week in addition to my normal daily usage of checking email, surfing news websites, and a little IRC. I'd blow past 2GB month on dialup. If that's what they consider heavy usage, I suggest they wake up and smell the new millenium.

  21. In South Africa by Slackus · · Score: 0

    In SA we've always had a hard 3GB cap on DSL. Once you reach your cap international traffic basically comes to a standstill and local traffic is not much better. Another bonus ontop of the cap is that traffic shaping is the norm, all non http, pop3, stmp, ftp etc. traffic get a way lower priority, so stuff like online gaming, p2p sharing, voip etc becomes a huge pain in the neck. There are "uncapped" and "unshaped" accounts available, but at a price. So if I can give some advice, try and stop them before they introduce any cap, just in case this start a new trend for ISPs in the US.

  22. Possible problem... by ohsmeguk · · Score: 5, Insightful

    How many average joes will get infected with a virus/trojan horse that spams out millions of emails, and not only have the hassle of disinfecting their computer, but also face a massive broadband bill at the end of the month for all of their bandwidth?

    1. Re:Possible problem... by Soko · · Score: 3, Insightful

      Problem? This is not a problem - it's a benefit.

      At present, what does it cost Joe Luser if he gets nailed with a spambot and spews a few gigs of SPAM onto the Internet? Nothing extra (maybe a bit of speed on his connection) and he likely won't even really know he's been pwned.

      This way, when he gets a $300 bill for over using his bandwidth, he'll most likely fix the damned problem and take steps to ensure it doesn't happen again so he doesn't get blindsided by a lage ISP bill.

      Or, he'll blame the ISP and get off the net - either way the spammers lose a spambot, and we admin types win. Bring it on, TW!

      Soko

      --
      "Depression is merely anger without enthusiasm." - Anonymous
    2. Re:Possible problem... by WallyDrinkBeer · · Score: 2, Interesting

      In Australia we've had caps since around when al gore invented the internet.

      There's one dishonest company that is charging people 15c/megabyte for excess usage on a 200mbyte plan. There have been people with $20k internet bills.

      http://forums.whirlpool.net.au/forum-replies.cfm?t=862549
      http://users.bigpond.net.au/Ice_Cold/BPbill01.JPG

    3. Re:Possible problem... by Anonymous Coward · · Score: 0

      I'm pretty sure with the tiered service, its something like this:
      A: 10mb/s
      B: 4mb/s
      C: 1mb/s
      D: dialup comparable

      Say customer paying for A blows their load for the month, instead of charging them for excess bits downloaded, their service just gets downgraded silently, until they're at dialup comparable levels. So they're still connected, just not able to download fast. And they won't pay anything beyond their usual monthly.

      this is how it is for many ISPs in australia afaik

    4. Re:Possible problem... by Atlantis1982 · · Score: 1

      Or maybe some employee might release the said trojan/virus and the company gets extra revenue from the virus hijaking your bandwidth. This whole capping is a stupid move and everyone knows it.

    5. Re:Possible problem... by Dirtside · · Score: 4, Insightful

      Thanks, I was hoping someone would post this typical elitist BS. Your attitude is that users who aren't tech-savvy enough to prevent things like this from happening deserve to suffer -- and like it's going to help TW's bottom line if they lose a customer permanently because he's outraged that they charged him $300 without (from his perspective) warning, and possibly lose some other customers because this one guy convinces them TW sucks, and engender loads of ill will.

      The fact is there are a lot of people who are intelligent and not tech-savvy, either because they grew up too late and are stuck in a pre-Internet mindset, or just don't have the aptitude for tech; but these people still have plenty to contribute online, and cutting them off just because you think they're "lusers" is foolish and short-sighted.

      It's also telling that your primary interest is in the experience of "we admin types" rather than wanting the Internet to be a vast, diverse place; and you didn't even consider the possibility of other capping schemes that don't just kick people off because they're not as geeky as you.

      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    6. Re:Possible problem... by mikael · · Score: 1

      It has happened many times with wireless modem cards (3G/GPRS) - not

      £7000 Charge For Useage When Sim NOT In Use

      case #1.

      case #2

      other cases
      (Has anyone ever seen a $48,797.09 phone bill from ATT ????)

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
    7. Re:Possible problem... by Soko · · Score: 1

      Thanks, I was hoping someone would post this typical elitist BS.

      You're welcome. I don't mind being an elitist bastard at all - especially one with with a viable solution to an onerous problem.

      Your attitude is that users who aren't tech-savvy enough to prevent things like this from happening deserve to suffer

      Not really. I'm saying that until the average computer user experiences real pain, not just inconvenience from leaving themselves open to nefarious programs running on their machine the situation will not improve. Did Joe User cause Microsoft to make security a priority? No, it was businesses who had to pay a lot of dough to get things fixed that forced Bill and Co. to do the right thing. A bill from TW they didn't expect will give the home user the same type of wakeup call, and something will get done for a change.

      -- and like it's going to help TW's bottom line if they lose a customer permanently because he's outraged that they charged him $300 without (from his perspective) warning, and possibly lose some other customers because this one guy convinces them TW sucks, and engender loads of ill will.

      Not if they're smart about it. OK, TW gives them the bill, but with a 1-800-HOLY-FCK help line at the bottom. When the customer calls, TW explains the bill, why they were sent the bill and helps the user fix the problem. When the problem is fixed, TW says "We'll give you this one for FREE, and have a jim-dandy kinda day." The user is helped (likely loving TW at this point), TW gets their 'bandwidth' back and a spammer is pissed - all is right with the world.

      The fact is there are a lot of people who are intelligent and not tech-savvy, either because they grew up too late and are stuck in a pre-Internet mindset, or just don't have the aptitude for tech; but these people still have plenty to contribute online, and cutting them off just because you think they're "lusers" is foolish and short-sighted.

      Did I say "lusers" out loud? Sorry - my bastard was showing.

      Anyway, anyone should be savvy enough with their kit that they don't ruin things for others - the Internet is a commons (at present, anyway) after all. If they aren't savvy enough, they should get help. If not - out of the memory pool, you're hurting the Internet. And how tech-savvy do you have to be to install AVG anyhow?

      HTH, HAND.

      Soko

      --
      "Depression is merely anger without enthusiasm." - Anonymous
    8. Re:Possible problem... by BoiseAlf · · Score: 1

      I would imagine that ISPs are more concerned with the downstream direction versus the upstream - this is due to both the common asymentrical speeds as well as the general user's Internet behavior. You shouldn't have to worry about a spambot/virus/trojan - very few (if any) cause massive amounts of transfer in the downstream direction.

    9. Re:Possible problem... by Dirtside · · Score: 1

      especially one with with a viable solution to an onerous problem.
      Your solution is, um, not viable. :) See below.

      and helps the user fix the problem.
      Do you have any concept of how expensive that would be to TW? First, you have to have a veritable army of highly-trained support personnel who are 1) good with customers and 2) good with tech -- people like that are rare enough to begin with, and cost a fortune (unless you want crappy tech personnel, in which case how good are they going to be with helping people clean up their computers?).

      Second, it's going to take quite a while to do this "help" over the phone, since they're going to have to walk the user through a whole variety of steps just to figure out which trojan[s] or virus[es] the user has, nevermind the actual process of getting the computer cleaned and patched -- and of course, some users will spend all this time only to discover that in order to fix the problem, they have to uninstall whatever spyware or Bonzi Buddy or whatever that they really like, and will refuse to do it -- so the tech will have spent an hour or two on this user, with the end result of nothing, because the user refuses to change. And some users will just install some other random thing soon after, negating the entire point of the exercise. And some will think they've done it right, and not done so; yadda yadda yadda. Doing this would cost TW way, way more than the bandwidth that is otherwise used up (which can be limited via a sensible application of bandwidth caps).

      In reality, you'd have thousands of people suddenly hit with huge fees, and then TW would in short order have a class-action lawsuit on their hands, that would very likely be justifiable. (When that many people all get surprised by a huge fee, the courts tend to assume that the company was being deceptive.)

      Did I say "lusers" out loud? Sorry - my bastard was showing.
      Yeah, and the whole BOFH attitude has done so much good for the world.

      Anyway, anyone should be savvy enough with their kit that they don't ruin things for others - the Internet is a commons (at present, anyway) after all.
      What? No it isn't. A commons is something collectively owned by the populace; the Internet is no such thing. All the backbones are privately-owned, and all the servers (except government networks, which are tiny compared to the overall size of the Internet) are too. The only reason this is remotely similar to a "commons" is because of ISPs' long-standing policy to claim "unlimited access" by overleasing their lines. And that's the fault of the ISPs; it's not the user's responsibility to not use up the bandwidth that the company said they'd provide. If they say "unlimited bandwidth" and don't stipulate any limits, then I'm justified by contract in using up the bandwidth 24/7. Punishing your customers will just make them go somewhere else.

      As far as the spammer angle goes, this would have minimal impact on the spammers; you seem to believe that users' computers would get made permanently clean and safe by the "TW helps you clean up" process, whereas in reality, (for example) a month or two down the line there'd be another botnet virus that used some OTHER Windows (e.g.) security hole to reinfect the user's computer, because even though the tech on the phone explained about updating and patching their computer, the user's eyes glazed over and they kinda lost track, and two months later had forgotten about the whole thing. At best, your idea might slow down the spammers a little bit, but TW would never, ever go for it, considering the huge damage it would do to them.
      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    10. Re:Possible problem... by MadUndergrad · · Score: 1

      Thanks, I was hoping someone would post this typical elitist BS. Your attitude is that drivers who aren't mech-savvy enough to prevent things like this from happening deserve to suffer -- and like it's going to help Jiffy Lube's bottom line if they lose a customer permanently because he's outraged that they charged him $300 without (from his perspective) warning, and possibly lose some other customers because this one guy convinces them Jiffy Lube sucks, and engender loads of ill will.

      The fact is there are a lot of people who are intelligent and not mech-savvy, either because they grew up too late and are stuck in a pre-auto mindset, or just don't have the aptitude for mechanics; but these people still have plenty to contribute, and cutting them off from driving just because you think they're "lusers" is foolish and short-sighted.

      It's also telling that your primary interest is in the experience of "we mechanic types" rather than wanting the roads to be a vast, open place; and you didn't even consider the possibility of other inspection schemes that don't just kick people off because they're not as geeky as you.

    11. Re:Possible problem... by Anonymous Coward · · Score: 0

      The fact is there are a lot of people who are intelligent and not tech-savvy, either because they grew up too late and are stuck in a pre-Internet mindset, or just don't have the aptitude for tech; but these people still have plenty to contribute online, and cutting them off just because you think they're "lusers" is foolish and short-sighted.

      Letting them click every damn dancing hamster that comes into their inbox ain't working too well either. Until the end users have a reason to care about their security, we are going to continue to see 100% annual increases in spam loads. It's 90% now, and not long until we hit 99.99%

      I've had to clean up after these retards. 'Oh, just make my password "password", there's nothing important on my account'. They don't get it, they won't ever get it despite repeated attempts to educate them, and I'm tired of them pissing in my Internet. It's high time we implement a drivers license test for the Internet (and restrict the youth from any access at all until they are old enough).

    12. Re:Possible problem... by smellotron · · Score: 1

      Or maybe some employee might release the said trojan/virus and the company gets extra revenue from the virus hijaking your bandwidth.

      Seriously? That's a bit of a stretch. It's not like the virus writers and the ISPs are scheming behind everyone's back. When a virus sweeps through a network...

      • The whole network gets saturated with virus traffic
      • tech support volume increases as people call to see what's wrong with the Internet
      • customer satisfaction goes down because of the degraded service and because everyone spent an hour waiting for tech support on the phone
      • people cancel their contracts and move to some other provider
      Not to mention the legal ramifications if it were made public that an ISP released a virus on its customers to increase bandwidth-usage profits.
    13. Re:Possible problem... by smellotron · · Score: 1

      Your attitude is that users who aren't tech-savvy enough to prevent things like this from happening deserve to suffer

      One apartment complex I used to live at in college gave us an allotment of $40/month for water. Anything beyond that, and we were required to pay for it. They used to provide water for free. What happened is that every once in a while, someone's toilet would get stuck running; but since it didn't have any impact on the resident, it wouldn't get fixed. After instating the $40/month cap, the running-toilet problem just went away, because people found the time to fix their toilets (or report it to the maintenance staff, who would then fix it).

      While the exact overage fees may be ridiculous (witness the several-thousand-dollar AT&T bills for people who left their iPhones on when visiting Europe), the concept itself isn't a bad idea. In the water example, there was still a solution for people too clueless to fix the problem themselves - call maintenance. An ISP that charges overage fees should be notifying a user of "suspicious" bandwidth usage and providing support services to clean up infected computers.

      It really doesn't have to be an argument about the elite vs. the lusers. There are non-BS reasons to provide an incentive to keep your sh*t in order.

    14. Re:Possible problem... by Dirtside · · Score: 1

      Alas, some factors sink your toilet analogy:

      1) The proportion of leaky toilets is tiny; the proportion of bandwidth-leaky PCs is *enormous*. The amount of money it would cost Time-Warner to fix all their customers' virus-laden computers would be gargantuan. Charging users huge fees to compensate for this when they DO go over the limit would likely result in a class-action deceptive practices lawsuit. (See my other post.)
      2) Fixing a leaky toilet is a much simpler problem than fixing a virus-laden computer, and takes less time (there are a lot less ways for a toilet to leak than there are for a computer to be infected with viruses).
      3) The plumber *HAS* to go to the toilet to fix it; the tech is going to be operating over the phone.
      4) Bandwidth can be trivially artificially restricted when you go over a limit; water supply cannot (at least, not without a large amount of equipment that virtually no building has installed).
      5) Even if you could easily restrict water supply once you go over a limit, it's a public-health issue; bandwidth is not.

      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    15. Re:Possible problem... by smellotron · · Score: 1

      Alas, some factors sink your toilet analogy.

      Ok, so the toilet analogy is sunk. The underlying point still holds: provide users with an incentive to fix their problems, or they won't get fixed. The ISP for that same apartment complex would temporarily block users (via DNS poisoning) when virus or other "wtf" network behavior was detected. It sucked if it was a weekend (call center only had weekday hours), but it was pretty easy to deal with, and it provided the necessary incentive without pissing people off.

    16. Re:Possible problem... by knorthern+knight · · Score: 2, Insightful

      > Thanks, I was hoping someone would post this typical elitist BS. Your attitude
      > is that users who aren't tech-savvy enough to prevent things like this from
      > happening deserve to suffer

          Please don't take away my driver's licence, Your Honour. I know that I've run over 10 people in the past month, creating several widows and orphans. But you see, Your Honour, I'm a car user who isn't tech-savvy enough to prevent things like this from happening. I don't deserve to suffer.

      --

      I'm not repeating myself
      I'm an X window user; I'm an ex-Windows user
    17. Re:Possible problem... by Anonymous Coward · · Score: 0

      No one should surprise you with big bills. That shit should be upfront and clear. It might alleviate complaints, y'know?

    18. Re:Possible problem... by BrianRoach · · Score: 1

      So in the end, you would rather pay more to offset bad users' actions? Because that's what you're advocating. Someone is going to pay.

      In every other facet of life, you pay for your own ignorance.

      - If I don't maintain my car properly, it breaks, I pay.
      - If I don't maintain the HVAC in my house, it breaks, I pay.
      - If I don't maintain the plumbing in my house (i.e. shutting off outdoor faucets before they freeze), it breaks, I pay.
      - Etc, etc, etc.

      Personal experience: I received a water bill a couple years ago that was significantly more than what it usually was / should have been. The meter wasn't lying. I had a badly leaking valve on an outdoor faucet that I didn't notice. The water company didn't charge my neighbors more because my house had a problem - they charged me for the water I used and if I hadn't replaced the valve, they would have continued to charge me for that water. Now, I was completely comfortable doing the work myself, but if I hadn't been (which many people aren't), I would have needed to call a plumber and paid him to fix it. I also now make sure that I check my outdoor faucets regularly.

      Why should computer/internet use be any different? In all the above cases, you need to either A) do the research yourself and do the upkeep yourself, or B) pay someone with that skillset/knowledge to do it for you.

      I'm really not trying to be an 'elitest' here, it just makes common sense that you should be just as responsible for your computer being maintained as you are with any other item you own that requires some upkeep.

      - Roach

    19. Re:Possible problem... by rxmd · · Score: 1

      This way, when he gets a $300 bill for over using his bandwidth, he'll most likely fix the damned problem and take steps to ensure it doesn't happen again so he doesn't get blindsided by a lage ISP bill.

      Of course, the ISP could just do his own part by blocking outgoing SMTP traffic from residential ranges, but that way you can't send the customer $300 bills for overusing his bandwith.

      You admin types win (less work) and the accountant types win (more money). Bring it on, TW!
      --
      As a state gets corrupt, its laws multiply; the most corrupt states have the most numerous laws. (Tacitus, Annales 3:27)
    20. Re:Possible problem... by FireFury03 · · Score: 1

      if they lose a customer permanently because he's outraged that they charged him $300 without (from his perspective) warning, and possibly lose some other customers because this one guy convinces them TW sucks, and engender loads of ill will.

      I'm a little unclear on why people who aren't tech-savvy can cope with their gas, electricity, telephone, water, PPV TV, etc. all being metered by the amount they use, but must have bandwidth charged at a flat rate because otherwise they might get a surprise $300 bill.

      People understand that if they stay on the phone 24/7 they are going to get a big phone bill - why is it so hard to accept that downloading movies 24/7 will get you a big bandwidth bill?

    21. Re:Possible problem... by A+Cheese+Danish · · Score: 1

      Your attitude is that users who aren't tech-savvy enough to prevent things like this from happening deserve to suffer

      Actually, from the TWC side of things, they do deserve it. As a company, we offer all the tools included with the subscription to keep your computer safe (ie. free antivirus, firewall, spam, etc etc), and we make sure to advertise this fact in all our promotions. However, people either choose not to use it, or choose to use it but then end up not configuring it correctly or otherwise disable it so the protection no longer works. What, are you saying that us, the cable company, should come into your home and force people to install our choice of software or bugger off? Granted, they don't have to use ours, there are tons out there, but if you choose not to use, don't blame us when you lose.

      ike it's going to help TW's bottom line if they lose a customer permanently because he's outraged that they charged him $300 without (from his perspective) warning, and possibly lose some other customers because this one guy convinces them TW sucks

      Again, just like users that use up all their bandwidth, these are customer TWC is rather happy to lose. These are also the same people that call us for credit when their router gets knocked offline, who scream on technical phone calls when they can't figure out they have to put their TV on "Component 1" to see their HD signal, and the same people who continue to request that someone should come out to their house this very minute because they are no longer able to connect to their VPN and they can't telecomute that day and are losing thousands of dollars a day because they can't browse eBay. (All of those last things are against TOS, btw, and require a business line if they want that kind of support.) These kind of people eat up other resources from the cable company and usually end up costing the company more in additional support and help needed because they just don't get it, and they never will.

      these people still have plenty to contribute online, and cutting them off just because you think they're "lusers" is foolish and short-sighted

      Granted, as much as I may want to cut them off from their service, I don't, because right now they are paying customers, but we do cut people off on a regular basis when they get infected with spambots or viruses or whatnot. The problem is that the customers refuse to do anything themselves to fix it or, if they can't do it, to hire someone else to do it for them. I have seen countless accounts of people who call in because their internet has been shut off and they're receiving our virus warning page, only to look at the account screen and see multiple notes from times earlier the same year of them being in the same situation.

      So no, I hold no sympathy for people who buy and attempt to use technology they are either incapable or unwilling to learn to use. You don't go out and buy a car if you don't know how to drive safely, you don't go out and buy an electric generator without learning how to use one safely, and you not buy and use the internet without learning and at least attempting to use it safely.

      --
      Slashdot - Come for the creative thought, stay for the lesbians!
    22. Re:Possible problem... by jvkjvk · · Score: 1
      There is, of course, another side to this that is not entirely elitist bullshit.

      The question is, how, exactly, does one clean up the bot-nets out there?

      The fact is that people conform to what they measure. Many people keep track of their money. Not many look at their logfiles. If you want to change their behaviour, the easiest way is through their pocketbook.

      When an unfortunate pwned computer owner receives a bill for $300 the ISP should be able to tell him what it was for. In fact, if they dug into their server logs, they could probably tell him what version(s) of what malware he has. I imagine they would refund him money the first time this happened.

      At this point, the customer has a choice, clearly spelled out by the ISP - clean up your machine, pay for the bandwidth that your system is using including any bandwidth used by malware every month or find another ISP.

      This also provides incentives for people to check their bandwidth usage to make sure they aren't hosting malware and to clean it out ASAP if they are. I would bet that more people would know more about how computer security works if this happened and there would be less infections.

      So if done properly, the ISP should only lose those people who habitually become infected and refuse to do something about it and refuse to become educated on the matter.

      Is it wrong to not want those people on your network? I guess that's elitist.

      The fact is there are a lot of people who are intelligent and not tech-savvy, either because they grew up too late and are stuck in a pre-Internet mindset, or just don't have the aptitude for tech; but these people still have plenty to contribute online, and cutting them off just because you think they're "lusers" is foolish and short-sighted. They are only not welcome, in my book, if they never learn to follow basic sanity checks for using the resources. My take on it is that the people you are talking about just don't have the incentive to do the painful thing and learn. Most of the harm caused by their rogue systems is externalized. This is about bringing that back and helping them internalize it, you know, so they have more of an incentive. I don't see what is wrong with removing harmful systems from the internet if their owners are uncooperative even if they are very nice people otherwise.
    23. Re:Possible problem... by FunkSoulBrother · · Score: 1

      Your post made me think of something (that would of course require competition in the cable industry of course).

      It seems the two biggest money sinks are the technically inept and the uber-geeks. What if a company catered to one in exclusion of the others? I'm sure some of us Slashdotters would be willing to forego (expensive) support in order to have unfettered, fast (expensive) internet.

      Just the same, you'd think that the sort of people who call up with moronic questions about "the internet is broken" would not care about or notice bandwith/port throttling and caps, and with the saved money from REALLY being able to over-sell your capacity (those users don't use much), you could offer them top-notch tech support.

      Not in the real world, but seems like a nice idea, eh?

    24. Re:Possible problem... by icejai · · Score: 1

      You're confusing incompetence with ignorance.

      There is a big difference between the two.

    25. Re:Possible problem... by knorthern+knight · · Score: 1

      Regardless of whether it's malice, or incompetence, or ignorance, it has the exact same effect on other customers of the same ISP. Quacks like a duck, flies like a duck, etc.

      --

      I'm not repeating myself
      I'm an X window user; I'm an ex-Windows user
    26. Re:Possible problem... by Dirtside · · Score: 1

      That's a nice shade of disingenuous you're wearing. Unsurprisingly, your car analogy fails; driving an automobile has a significant potential to result in physical harm or fatalities; using your computer incorrectly does not. Spam and viruses are a far, far cry from running someone over.

      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    27. Re:Possible problem... by Dirtside · · Score: 1

      Why should computer/internet use be any different?
      It's not that it should be different, it's that it is different. The Internet is fundamentally different from the water system. The water system provides you with clean water and removes dirty water; the Internet is a two-way communications system. Customers in the water system only send their water to the water treatment plant, they don't send water to other customers.

      I've already posted fairly detailed explanations of why the "surprise overage charge" is a bad idea in other responses in this thread, I'm not gonna rehash 'em here, but I really don't understand why so many people seem to think that the Internet should operate exactly like another system which is works differently and is for a completely different purpose. The water system and the Internet are not remotely analogous, despite being large networks.

      Don't think I want to keep things exactly the way they are now, but also don't be dense and think that the "surprise overage charge" solution is the only other choice besides leaving things alone.
      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    28. Re:Possible problem... by Dirtside · · Score: 1

      Car maintenance is not analogous to computer maintenance, especially insofar as improperly maintained PCs have no chance of killing anyone. Your joke fails, try again.

      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    29. Re:Possible problem... by Dirtside · · Score: 1

      Well, yeah, obviously we should do SOMETHING to try and reduce the amount of spam and viruses and zombies out there; bandwidth caps based on certain actions (or going past a certain amount of usage per month/week) are a better idea than the "surprise overage charge" that so many people incorrectly think is a good idea :) And there are a lot of other possibilities, too.

      Did I, like, unconsciously post that we shouldn't do ANYTHING about people overusing bandwidth? Why does everyone keep assuming that because I don't like the overage charge idea, that therefore I don't like ANY solution and should just let people run rampant with whatever behavior they want?

      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    30. Re:Possible problem... by Dirtside · · Score: 1

      When did I say that we should continue with the flat-rate for unlimited usage model? I never did, and I wish you people would stop assuming that because I think the "surprise overage charge" solution is a stupid idea, that therefore I think we should just leave things as they are.

      Jeez, I'm getting deja vu from posting this exact same thing over and over. There are other solutions besides massive overage fees.

      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    31. Re:Possible problem... by BrianRoach · · Score: 1


      We could argue the merits of any metered resource you purchase being analogous.

      But forget about water.

      The point I was trying to make was one of responsibility.

      And I'm not saying that the '"surprise overage charge" solution is the only other choice besides leaving things alone' ... but letting people be ignorant and damaging without any repercussions is ... well, wrong. I would be just as happy if instead of an overcharge, they simply cut someone off.

      I may be somewhat biased because I honestly feel that this is a problem in general with our society at the moment; no one is responsible for anything they do - it's always someone else's fault or someone else's job to fix the problem. But in this case, it's not only that, but their actions affect me directly monetarily (in regard to higher costs for services) as well as in regard to the amount of time I have to spend filtering junk out of my mail.

      - Roach

    32. Re:Possible problem... by Dirtside · · Score: 1

      What, are you saying that us, the cable company, should come into your home and force people to install our choice of software or bugger off?
      ...no, all I'm saying is that the solution the GGP proposed about surprise overage charges was stupid. I never said anything like "force people to install software to solve problem".

      You don't go out and buy a car if you don't know how to drive safely, you don't go out and buy an electric generator without learning how to use one safely, and you not buy and use the internet without learning and at least attempting to use it safely.
      Ugh... there are physical safety issues with cars and generators that do not exist with Internet usage. Those analogies fail and I wish you people would stop using them.

      And you, like virtually everyone else who replied to me, blithely assume that because I don't like the "surprise overage charge" idea, that therefore I don't think we should do anything at all. There are other solutions besides huge overage fees and cutting people off completely.
      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    33. Re:Possible problem... by FireFury03 · · Score: 1

      When did I say that we should continue with the flat-rate for unlimited usage model? I never did, and I wish you people would stop assuming that because I think the "surprise overage charge" solution is a stupid idea, that therefore I think we should just leave things as they are.

      Hey, don't raise your blood pressure. All I asked was why the general public can cope with metered pricing for phone, gas, electricity, etc and yet can't cope with metered pricing for bandwidth?

    34. Re:Possible problem... by MadUndergrad · · Score: 1

      Cars rarely kill from bad maintenance. More likely they pollute more and use more gas. This isn't too dissimilar from spamming and using more bandwidth. The point is, if people don't have an incentive to fix their computers, they won't. My post showed the similarity between the two situations. No joke.

  23. Bandwidth Usage Caps Suck! by Lachlan+Hunt · · Score: 1

    We have bandwidth usage caps in Australia and they suck big time. It varies between ISPs, but some charge additional fees (usually not too much) for exceeding bandwidth, but most cap the speed down to a ridiculous 64kbps! For someone like myself, who often exceeded usage (especially given that the bandwidth cap was so low), it was unbearable. My bandwidth cap was just 6GB when I was stuck on an ADSL1 plan due to lack of support for ADSL2+ at the exchange; the ADSL2+ plan for the same price was, I believe, 40GB (split between peak and off-peak periods, giving 20GB each). Even the 40GB was too low sometimes when I was able to get ADSL2+.

    --
    By reading this signature, you hereby agree with the content of the above comment.
    1. Re:Bandwidth Usage Caps Suck! by Tacvek · · Score: 1

      We have bandwidth usage caps in Australia and they suck big time. It varies between ISPs, but some charge additional fees (usually not too much) for exceeding bandwidth, but most cap the speed down to a ridiculous 64kbps! For someone like myself, who often exceeded usage (especially given that the bandwidth cap was so low), it was unbearable. My bandwidth cap was just 6GB when I was stuck on an ADSL1 plan due to lack of support for ADSL2+ at the exchange; the ADSL2+ plan for the same price was, I believe, 40GB (split between peak and off-peak periods, giving 20GB each). Even the 40GB was too low sometimes when I was able to get ADSL2+.

      Would something like the following be better? It does not have a total data transfer cap per se, (although obviously there is an effective cap), but if you use the line heavily (at a rate exceeding a specified data transfer rate) for more than a certain amount of time per month, you receive a true bandwidth (data transfer rate) cap that is still high enough to be useful.

      (assuming a 2.5 Mbps line): "If you exceed the rate of 1.8 Mbps for more than 60 hours in a month, for the rest of the month you will be limited to a rate of only 1 Mbps". (Note that you could use 1.6 Mbps the whole month without problem. The idea would be to keep your average data transfer rate below a certain level.) This helps them with an oversubscribed line, without doing idiotic things like calling a monthly data transfer limit a bandwidth cap.

      --
      Stylish sheet to fix many problems in Slashdot's D3: https://gist.github.com/801524
    2. Re:Bandwidth Usage Caps Suck! by Anonymous Coward · · Score: 0

      I'm also in Australia, and on a 10gb peak/10gb offpeak plan, and I'm heartily glad that such plans means that

      a - my net is damn fast (for australia), when I want to download.
      b - I can play games, because the network isn't run at capacity, and latency is always reasonable. You can FPS/mmo game all day 31 days a month without blowing a 10gb cap.
      c - I'm not subsidizing your heavy usage. You have to pay for it yourself.
      d - the 1 month I ran over cap, I didn't get an unexpected bill, I could still download email, read the newspaper, and SSH into work, I just couldn't download more large files during peak times. My budget survived, the ISPs network continued to perform well for everyone else, and I could still hold down my job, and if I absolutely needed another large file, I just had to wait till offpeak. I'm a huge fan of the cap system because of those factors.

      Any other alternative system generally involves at least 3 of the following...

      1 - incorrect advertising (unlimited when it aint)
      2 - unknown usage cap for the user (it will be some mathematical number based on other peoples usage).
      3 - nasty fan mail from the ISP.
      4 - unexpected large bills.
      5 - rotten network congestion.
      6 - unexpected removal of service.

  24. Good idea by Tridus · · Score: 4, Insightful

    ISP's cant actually offer "unlimited" access to everybody, unless you want to start paying $300/month for home Internet. Its not realistic. People will do things like P2P that just eat up way too much traffic. They have two ways of dealing with the problem:

    1. Charge people for how much network capacity they actually use, ie: this. This is how gas, electricity, and other things are portioned out, and I haven't heard many people complianing about how its unfair.

    2. Start trying to get rid of some of the traffic. See: Comcast screwing with P2P.

    Of the two, I like this a lot better. My mom can pay for a little bit of network capacity, I can pay for a lot, and we both get what we paid for.

    --
    -- "So they told me that using the download page to download something was not something they anticipated." - Bill Gates
    1. Re:Good idea by SirLurksAlot · · Score: 1

      Or 3.) They could actually increase their capacity by investing in their infrastructure. They're going to have to do this sooner or later, and it may as well be sooner.

      --
      God, schmod. I want my monkey man!
    2. Re:Good idea by Frenchy_2001 · · Score: 4, Interesting

      That's funny, because Europe is *STILL* offering unlimited access and with much higher bandwidth than here.
      In Europe, you can get a service that offer phone (VoIP) + TV (over IP, with HD and DVR) + internet (up to 20Mbps/1Mbps) for 30 euros/mo.

      No restriction on the amount of DL.

      Then again, they have a weird thing in that domain: actual competition. All operators are actually trying hard to earn your money. But shh... Europe is communist, we all know that...

    3. Re:Good idea by QCompson · · Score: 1

      ISP's cant actually offer "unlimited" access to everybody, unless you want to start paying $300/month for home Internet. Its not realistic. People will do things like P2P that just eat up way too much traffic. They have two ways of dealing with the problem: So true! There's no way that could ever work! It's inconceivable, impossible, unimaginable! It's not like they've been operating up until now without any pre-set limits... oh really? they have? 500 grandmothers checking email occasionally for every heavy internet user? Huh. Nevermind.
    4. Re:Good idea by Anonymous Coward · · Score: 0

      I'd love to know how exhaustible resources are similar to network bandwidth?

      What you are saying is, let's not compare bandwidth to the flow of the stream, but the pond supplying it?

      Flow is what's important, netting up or down is what can make or brake an area. This is a really invalid comparison. This would be akin to charging people more money who drive on roads more often. Instead of doing a rate that's equal to all people. But Johnny drives more than I do, he should pay more than I do? No, because we all pay for access. Even if that access gets clogged, or if that access is free and open, we all pay the same rates because it's fair.

      Any time your do a service like this, you will have times when you lose money to certain customers, just like with road traffic, some people wear the road more than they pay to replenish it. But that doesn't mean you start tiering their taxes. You just increase your bottom line. I'm willing to be that 5% is a little skewed. Hell I'm willing to bet it's more like 5% of their customer base including customers that don't purchase Internet. Gaming is way too prevalent these days, that or they have some customers that are doing some MAJOR distributing in which case, certain legal practices may be just a little more important than their usage.

    5. Re:Good idea by Your.Master · · Score: 1

      They do in Ontario.

    6. Re:Good idea by Your.Master · · Score: 1

      Not at advertised speeds using new, non-repurposed infrastructure they haven't.

    7. Re:Good idea by Your.Master · · Score: 1

      > This would be akin to charging people more money who drive on roads more often.

      They do this in a lot of roads in a lot of places. Also, gas taxes pay for roads in a lot of places, and people who drive more use more gas.

    8. Re:Good idea by Seraphim_72 · · Score: 1

      This is how gas, electricity, and other things are portioned out, and I haven't heard many people complianing about how its unfair.
      Around here they actually do care. Here (MN) you cant cut gas off to a house in winter. Why do they do this? Because it is unfair to cut someone's gas off in winter.
      --
      Slashdot, where armchair scientists get shouted down and armchair theologians get modded up.
    9. Re:Good idea by smellotron · · Score: 1

      Or 4.) Use QoS (traffic shaping) to keep bandwidth usage as "fair" as possible with soft limits (so the P2P heavy user never gets fully cut-off, always gets whatever free traffic is available, and never gets to hog the pipes during peak times). Or any combination of the above. Why is it always "increase capacity or limit users"? Why can't it be "increase capacity /and/ limit users"?

    10. Re:Good idea by SirLurksAlot · · Score: 1

      There is no problem using QoS, as long as their QoS strategy matches their marketing campaign. Thus far, most ISPs in the US advertise unlimited access at such a level of speed. If they advertise a certain level of quality then they should have the capacity to provide what they're promising. In other words, if they offered adequate capacity, they wouldn't need to worry about P2P traffic "hogging" the pipe, which by the way is just a biased way of saying "using the bandwidth they pay for." Limiting the user shouldn't even come into it when they're too damned cheap to upgrade their network. It's unfortunate for the cable companies that their entire business model is based off of deliberately advertising more than they can actually provide, but don't expect any sympathy from me as a consumer.

      I suppose that if they change their QoS strategy and implement hard caps they'll have to change their marketing campaign too, but I can't see customers being happy about it unless it means a drastic reduction in pricing for those people who only use the internet to check their mail and get their horoscopes.

      --
      God, schmod. I want my monkey man!
    11. Re:Good idea by klui · · Score: 1
      Yeah, well, didn't they get the $/incentive to do that but did nothing?

      http://www.newnetworks.com/broadbandscandals.htm
      http://www.newnetworks.com/ShortSCANDALSummary.htm

    12. Re:Good idea by Anonymous Coward · · Score: 0

      ISP's cant actually offer "unlimited" access to everybody

      That's what they're offering now, let's say for $50.

      My mom can pay for a little bit of network capacity

      But is she going to pay $15 for the Little Bit Package? Or is she going to pay $50? Or maybe they know that a few people would revolt if they had to pay the same amount for less, and they'll charge $49.95, or some other price point their marketing department has determined is the maximum amount they can convince X% of their consumers to pay for such a downgrade before they can be bothered to cancel.

      I can pay for a lot, and we both get what we paid for.

      I bet you can. Oh sorry, thought you said you can pay a lot. Not so sure about getting what you paid for, after all, how long before enough people buy the top tier package and they're faced with the exact same choice that they're facing now: spend money upgrading or spend money marketing a whole new tier system?

    13. Re:Good idea by stewbacca · · Score: 1

      Harrogate, UK. (Still part of Europe, I think). 2mbps speed max, £30/month ($65-ish). No VOIP, 3 HD channels, no DVR. I guess YMMV, depending on where you live in Europe.

    14. Re:Good idea by spyfrog · · Score: 1

      I am sorry to report this, but since you always support US in all conflicts and really don't want to involve yourself in EU, we have decided to count UK as a part of USA.

    15. Re:Good idea by stewbacca · · Score: 1

      I am also sorry to report that I am an American. I just happened to live in Harrogate. That still doesn't make the previous comment less correct, because the UK is a part of the EU and yes, part of Europe.

  25. They'll shoot themselves in the foot by SirLurksAlot · · Score: 1

    I can't see how bandwidth caps would be a good idea for the cable companies, especially when there are competitors out there that don't need to worry about capping their customer's usage. I also want to know how this would play out if other cable companies followed suit, considering that they're promising much faster speeds. I would think that at 160Mbps you could hit your cap pretty quickly (depending of course on what the cap is set at, and your actual usage).

    I'm a Time Warner customer, and as far as I'm concerned I'm paying for unlimited usage, and unlimited usage is what I should be getting.

    --
    God, schmod. I want my monkey man!
  26. They tried it in Norway by BlueParrot · · Score: 5, Interesting

    I moved out of the country before I could determine how it worked out, but some Norwegian companies tried a scheme under which you have two tiers of bandwidth. By default your connection uses the higher speed but if you exceed the quota it degrades to the lower speed until the end of the month. This works quite well since you will still have a fixed bill every month and you won't just lose your ability to use e-mail if you exceed the quota.

    Of course, it is all about the marketing. You don't say "we degrade your connection if you exceed this quota", you say "In addition you get EXTRA HIGH SUPER SPEED for the first 20 gigabytes (ZOMG!!!! thousands of songs) each month". You then proceed to sell "top-up packs" at your website where users can pay for extra quota, and then offer an optional service by which quota... err... extra-bandwidth-top-up-packs .... will be added to your bill automatically.

    1. Re:They tried it in Norway by Spy+Hunter · · Score: 2, Interesting

      Wow... That's brilliant. But it could be even better: make the bandwidth degradation continuous. There's a small fixed monthly fee, like $5, to cover fixed costs. You start the month with the max speed your line can offer, and each byte you transfer lowers the max speed by a small amount. If you transfer a lot, your connection will become slow, but the speed will asymptotically approach zero. At any time, you can pay any amount you want and get a speed boost commensurate with your payment. Your home modem has a "speed gauge", and there's a monitor application which shows your current speed and allows you to charge your account instantly. You can also set automatic charges to keep your speed high automatically, but you can set spending caps.

      It's perfect because there's no huge overage fees, ever. Nobody's access is ever completely cut off; just slowed; you'll practically always be able to get email. Virus-riddled spam zombies will see their connections soon slow to a crawl, and their owners will be accountable. Everyone can choose the exact amount of money they want to spend on Internet service and get service exactly appropriate to their needs. Gamers and P2P users will be able to get the highest speeds available subject only to hardware limitations.

      However, the biggest benefit is this: suddenly it's in the ISP's best interest to get their customers to use as *much* bandwidth as possible. P2P users go from being an ISP's worst customers to their *best* customers, the most profitable ones. This will cause ISPs to start standing up to the copyright cartels, and gives them incentives to improve their networks so they can increase the speed and get more money. It also helps with Net Neutrality, because a neutral net uses more bandwidth than a closed one with walls everywhere.

      So many problems with the Internet today can be traced back to problems with the ISP business model; this model would solve all of them. Instead of fighting with the ISPs and viewing them as the enemy, we just need to get their interests aligned with ours, and this business model does that perfectly. How can we get the ISPs to adopt it?

      --
      main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
    2. Re:They tried it in Norway by QuoteMstr · · Score: 1

      That's a great idea, but unfortunately, I can't see it happen.

      Look at it from a game-theoretic perspective. Imagine a community of ISPs all using this pricing scheme. If one cheats, it'll attract low-info users disproportionately, even if use actually is limited. All the other ISPs will have to follow in order to not be left out of the market. It's a race to the bottom, and your idea is an unstable state. Unfortunately.

    3. Re:They tried it in Norway by lachlan76 · · Score: 1

      Such a scheme has been used in Australia since forever. Though we sell it as a 20GB/40GB/whatever cap.

    4. Re:They tried it in Norway by Spy+Hunter · · Score: 1

      How would one ISP cheat? By offering unlimited service? The monthly fee would have to be far higher than the monthly minimum for the variable service, so the only people who would be likely to switch would be the minority heavy users whose fees are already higher. The heavy users would abuse the unlimited service, forcing the price to go even higher, while the majority could stay with the low-priced variable service. The fixed-price ISP would be driven out of business, not the other way around.

      I think the only thing keeping unlimited service alive is momentum at this point; once people learned to accept variable service they would never go back. That, and most people have no idea how much bandwidth they use. Given a great reporting tool to make bandwidth usage explicit and obvious just like cell phone minutes, I think people would switch in droves because the majority would save money.

      --
      main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
    5. Re:They tried it in Norway by Anonymous Coward · · Score: 0

      They tried it in Norway, and they failed totally. Telenor (the ISP) abandoned it after a few years, because all other isps offered unlimited use.
      It's the cheap way of doing it, but they lost so many customers to other isp's that it just wasn't worth it.
      Now they are upgrading their infrastructure istead.

      At the moment there are no isp's in Norway offer such as scheme, everything is unlimited, but we're still faaar behind Sweden. :(

    6. Re:They tried it in Norway by QuoteMstr · · Score: 1

      The heavy users would abuse the unlimited service, forcing the price to go even higher.


      Until the law stops them, ISPs will advertise unlimited service to everyone and either cap or kick off the heavy users. That's the situation we're in today.
    7. Re:They tried it in Norway by Spy+Hunter · · Score: 1

      Yes, right now in the non-hypothetical real world there is definitely a stable equilibrium that needs something to disrupt it. I was talking about your hypothetical game-theoretic situation where all ISPs used my pricing scheme already; I am arguing that this would also be a stable equilibrium. We just need something to overcome the transition energy between these two states.

      --
      main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
  27. 5% use 50% by jbengt · · Score: 2, Insightful

    . . . the memo also claims that 5% of subscribers use over 50% of the total network bandwidth.

    Give those 5% some virus scanners ! !

    1. Re:5% use 50% by Laebshade · · Score: 1

      You're off the mark on this comment. People infected with viruses don't use all that much bandwidth; they usually use more up than down (if the virus/trojan is a mass mailer). I work in a dept of a tech support company that handles abuse issues, and the people using the most bandwidth are always doing some sort of file sharing. But don't misunderstand me; I'm not against file sharing, far from it. It's just how it is. Occasionally we will come across suspicious usage, based on looking at upload bandwidth graphs, and call the customer. Almost always it's file sharing of some kind.

    2. Re:5% use 50% by DigiShaman · · Score: 1

      Sorry, but bittorrent isn't seen as a virus with any software that I know of.

      --
      Life is not for the lazy.
  28. too logical... by fred+fleenblat · · Score: 4, Insightful

    Is there a way to set up a network so that the people who have used the least bandwidth get highest priority?

    say i download linux distro iso's all month. i use up 99% of my ISP's capacity, then one day my neighbor starts up a VPN and telnets in. Since he's used hardly any bandwidth, his packets get top priority. my bittorrent client slows down a little bit then goes back up when he's done.

    that's a fair way to do unlimited service.

    it just seems like any throttling back beyond prioritization is just a waste of installed capacity.

    1. Re:too logical... by truesaer · · Score: 1

      Thats one of the applications of getting rid of net neutrality, which most people seem to oppose. It's a conundrum because you can't trust these assholes not to screw around/spy on your data, but at the same time it would be nice to put in some features that prioritize things like streaming audio/video or latency-sensitive gaming data over P2P traffic and the like.

    2. Re:too logical... by bozo88 · · Score: 1

      Gustavus Adolphus College has implemented a system that attempts to do exactly as you suggest. Basically they keep track of how much bandwidth each computer uses and as long as the pipe has some spare bandwidth, everyone gets what they want. However if it starts to max out, the users that have used the most in the past day will get a lower priority than everyone else.

      They call it bandwidth fairness https://gustavus.edu/gts/Bandwidth_fairness

  29. Well I don't mind... by Rakishi · · Score: 1

    If you want to download warez and movies 24/7 then why should I subsidize your connection?

    As long as they offer a nice selection of caps that is with maybe even an unlimited one (expensive as that level would be). And of course they have to actually let the customer know of the caps (ie: don't be fuckers like comcast).

  30. Cablevision did it here in NY. Major Backlash. by Jackie_Chan_Fan · · Score: 1

    I was one of Cablevision's very first internet subscribers. I saw their service degrade heavily over the years. They finally started secretly capping their users to balance out the bandwidth usage. It became unbearable.

    I moved to verizon FIOS asap and i've been in heaven since. Its a quality service, that doesnt cap you for uploading or downloading.

    I work in 3d animation and special fx here in NY, and i often need to tranfer large batches of frames at film res from home to clients or from home to the office... Optonline became a nightmare to live with. Verizon Fios is the solution for me.

    No hassle, no bullshit. I absolutely hate cablevision as a result and i've also since moved my TV service to FIOS TV service as well.

    1. Re:Cablevision did it here in NY. Major Backlash. by TheSeer2 · · Score: 1

      "I work in 3d animation and special fx here in NY, and i often need to tranfer large batches of frames at film res from home to clients or from home to the office... Optonline became a nightmare to live with. Verizon Fios is the solution for me."

      Isn't that what business plans are for?

    2. Re:Cablevision did it here in NY. Major Backlash. by Jackie_Chan_Fan · · Score: 1

      Business plans are subject to caps at cablevision optonline.

    3. Re:Cablevision did it here in NY. Major Backlash. by game+kid · · Score: 1

      I hate Cablevision with the deepest of passions, and far more than I could ever even begin to think of hating (e.g.) Microsoft or Sony or any other company short of maybe ExxonMobil, though partly for unrelated reasons as well.

      Until Google grows a pair and brings some decent wireless internet to my area, or I grow a pair (and a wallet) and let someone into my room* to set up Verizon FiOS or that newfangled "fast" DSL that SirLurksAlot mentioned here, I'll stick with their ("slow") DSL and a sincere smile on my face. Plus I don't want to change what's worked very reliably for me so far (even if they know I just submitted a comment to Slashdot) and I don't usually download giga-files and such stuff (when I do, I just grab a sandwich or something).

      *God, my room's a mess. That and the stuff I've wanted it to have over the years means I don't feel like re-preparing it for any techs to enter into. Without getting neuralized/killed anyway. :P

      --
      You can hold down the "B" button for continuous firing.
  31. hard cap vs overusage fees vs bw restriction by j1m+5n0w · · Score: 4, Interesting

    I think the fair way to deal with heavy users is to give everyone the same fast rate for their first twenty gigs or so per month. If they exceed the cap, there are three things that can be done:

    1. cut the user off completely
    2. charge a confiscatory per-gigabyte fee or
    3. but a bandwidth cap on the user

    The first option is bad for customers because they don't want to have their connection cut off abruptly. The second is bad because it leaves open the possibility of getting a surprise bill for hundreds or thousands of dollars. The third option, imposing a bandwidth cap once users exceed their monthly limit, solves the problem and is much less intrusive: their internet still works (just not as fast), and they don't get any surprise bills. If they want their service to be fast again, they can pay a fee. (note: to avoid congestion, the payment cycle would have to be staggered so that everyone doesn't have their caps lifted the same time each month)

    Another approach ISPs would like to use is to target specific applications (bittorrent, youtube) rather than users, but this is just a short-term remedy that doesn't address the real problem - users who don't care how much bandwidth they use.

    1. Re:hard cap vs overusage fees vs bw restriction by complete+loony · · Score: 1

      BTW, Option 3 is the way most broadband plans work in AU.

      --
      09F91102 no, 455FE104 nope, F190A1E8 uh-uh, 7A5F8A09 that's not it, C87294CE no. Ah! 452F6E403CDF10714E41DFAA257D313F.
    2. Re:hard cap vs overusage fees vs bw restriction by mikael · · Score: 3, Interesting

      Start by giving everyone the actual cap limits on the network. Then provide them with a web page showing their usage for the billing period, along with a little icon widget that can be placed on the bottom tab of the web-browser that would provide a warning if the current level of usage is going to exceed the usage cap. That should help sort most of these problems out.

      I've experimented with PAYG Internet using a couple of wireless data cards (GPRS/3G networks). Once you start being billed by the kilobyte, it's straight back to text only browsers (those advertising banners, corporate logo frames that fill the entire screen and flash intro's are real bandwidth munchers).

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
    3. Re:hard cap vs overusage fees vs bw restriction by kasin · · Score: 1

      Option 3, with a limited speed (shaping) beyond the cap, is the most common in AU. One ISP allows the purchase of additional cap on demand to continue full speed but avoid surprise bills. (Disclaimer: I work for that ISP).

    4. Re:hard cap vs overusage fees vs bw restriction by mattwarden · · Score: 0, Redundant

      Um, so everyone floods the steam on the first of the month. I think that won't go so well. They'd have to stagger the billing cycles and align the bandwidth allocation with the billing cycle start. This would be pretty complicated to do and would likely have significant (understatement of the year) ripple effects throughout their business.

    5. Re:hard cap vs overusage fees vs bw restriction by ducman · · Score: 1

      Everybody's talking about limiting user's bandwidth by limiting the number of bits they can download. It's not like the cable company has a finite supply of bits to pass out. We should be talking about BANDWIDTH, not BITS. A "fair" plan would allow users to pay for a priority ranking, and then divide BANDWIDTH among users based on priority. For example, if the infrastructure can handle 10mbps, three users are trying to download a large file, and one user has a higher priority than the other two then the high priority user would get 6mbps and the other two would get 2mbps each, or whatever the agreed-on formula is.

      --
      "We have nothing in common, your attitude annoys me, and your political views are appalling."
    6. Re:hard cap vs overusage fees vs bw restriction by Gr8Apes · · Score: 1

      ... the real problem - users who don't care how much bandwidth they use. Why would I care? I paid for "unlimited" bandwidth at a maximum of 6Mbps download and 256 upload (I've since left, since they couldn't even deliver these anemic rates for just minutes a day....)

      Eventually, I may go with my own partial T1 or full T1, and maybe split it among a couple of neighbors. The entire ISP situation is getting way out of hand.
      --
      The cesspool just got a check and balance.
    7. Re:hard cap vs overusage fees vs bw restriction by Barny · · Score: 1

      Welcome to Australian broadband :)

      Most ISPs over here have bandwidth caps, they have to in order to maintain their business (aus-us bandwidth ain't cheap), they usually do this thusly:

      Set download limit per month

      Choice 1: if you go over your account gets shaped to 65kb/s (harsh, but hey, you still have broadband and you can still play mmog and other online games over it)

      Choice 2: $$$ per GB, pricey, but if you have the money, who cares right?

      Now, some ISPs found their users getting multiple of the first case scenario with the SMALLEST download cap, and then just leaving multiple modems running, ganging them and still downloading 2-3 times their download cap each month per account.

      My ISP has what I think is the fairest method:

      Fixed cap, once you reach it you shape to 64kb/s (128kb/s for business plans, not a lot more expensive), note content on their "free" list is NOT limited ever by the shaper

      If you go 3GB over your limit, read; ride the shaping hard, you get shaped to 0kb/s

      You can buy data blocks (for not too bad a price) to fully re-enable your account, they just add on top of your limit (multiples can be purchased) and they take effect immediately

      This "reasonably fair" or "you get what you pay for" is a pretty good setup, add to that their extensive "free content", consisting of (but not limited to) an extensive and maintained mirror for most of the major linux, BSD and windows drivers, a majorgeeks mirror, their own game site, with a massive array of game patches, demos and videos, streaming radio stations for pretty much every major fm radio station, did I mention free Steam... you could literally spend a few months just downloading stuff from their own un-metered stuff.

      Add in a news server (not on free list, dear gods I *wish*), hosted game servers with the best ping in the country and... about the highest cost of any of the reputable ISPs, but as I said, you get what you pay for.

      --
      ...
      /me sighs
    8. Re:hard cap vs overusage fees vs bw restriction by AHuxley · · Score: 1

      The real trick will be Project Runway, the new Sydney to Guam cable.
      The savings could offer Australia a better deal broadband prices or
      just disappear into marketing or a few new cars and planes.
      A cute press release about the costs of p2p and youtube usage or
      how the real costs are in local copper and not the link to the outside world.

      --
      Domestic spying is now "Benign Information Gathering"
    9. Re:hard cap vs overusage fees vs bw restriction by Wildclaw · · Score: 1

      "twenty gigs or so per month"

      20 gigs? 20 gigs??? You could buy that for less than a dollar if you bought it in bulk. And that is what you wan't to call a reasonable cap?

      Sure, getting bandwidth out to residential areas isn't free, but if it costs so much that 20GB per month is what you have to offer, then you really should go out of business.

    10. Re:hard cap vs overusage fees vs bw restriction by Anonymous Coward · · Score: 0

      Let's not forget that any such billing changes should MANDATE truth in advertising. I'm with you 100% so long as companies include that all important asterisk disclaimer.

    11. Re:hard cap vs overusage fees vs bw restriction by Anonymous Coward · · Score: 0

      Here in Poland we had download caps removed just recently (we have one telephone/internet monopolist) and I would *NEVER* want to have caps again.
      Imagine this:
      You have a 6mbps connection for which you pay loads of cash (the equivalent of over $150) and a download cap of (IIRC) 50GB per month. After that you have your transfer cut to 16kbps. (Yes, that's 4KB/s)

      Screw you and your download speed limits. If a company sells me something they can't provide, then it's their problem, not mine. Why should I get punished for using what I'm paying for?

    12. Re:hard cap vs overusage fees vs bw restriction by eth1 · · Score: 1

      I've maintained that your option 3 is how things should work for some time now. You can tier the service based on the initial unrestricted bandwidth, but you get throttled across the board after that.

      You can even set it up so that throttled users keep good burst bandwidth (so web browsing isn't affected), but sustained transfers are severely restricted.

    13. Re:hard cap vs overusage fees vs bw restriction by vecctor · · Score: 2, Insightful

      I've experimented with PAYG Internet using a couple of wireless data cards (GPRS/3G networks). Once you start being billed by the kilobyte, it's straight back to text only browsers (those advertising banners, corporate logo frames that fill the entire screen and flash intro's are real bandwidth munchers). Which is why this is could be harmful. A lot of Good Things(TM) and innovation have come out of having tons of bandwidth at everyone's disposal. The promise of FTTH is just that; what would we be able to do if everyone had a massive pipe coming in and out? You certainly wouldn't have Youtube if people were trying to be miserly with bandwidth because they are being charged the equivalent of the old "Long Distance" telephone rates.

      In fact, that is kind of what this reminds me of. I mean, hey, if I don't use my whole allotment this month, I want the extra back next month! I can just see the future now: "Rollover bandwith", "Night and weekend bandwidth", "Free mobile to mobile bandwith with other TW customers!"

      Meh. No thanks.
      --
      Why, yes I have been touched by His noodly appendage. And I plan to sue.
    14. Re:hard cap vs overusage fees vs bw restriction by Anonymous Coward · · Score: 0

      I wouldn't have problem with the following scheme provided it was advertised clearly and I could negotiate 'x':

      Offer x amount of average bandwidth and y amount of last mile burst speed. Keep a counter for each customer: every second add x to the counter and subtract the used bandwidth. Cap the counter to a week worth of avg bw and don't let it go below zero. (if you want to be generous, subtract less during off-peak times)

      The problem is that bandwidth caps don't typically work like that. More like: use more than your allocated share and we'll fuck up your net for the rest of the month.

    15. Re:hard cap vs overusage fees vs bw restriction by Anonymous Coward · · Score: 0

      Mod parent up, that 3rd option seems to make way too much sense.

    16. Re:hard cap vs overusage fees vs bw restriction by j1m+5n0w · · Score: 1

      50 GB seems reasonable, but I would have to agree with you that a 16kbps cap sounds dracconian. (It's still much better than being completely disconnected, though.) I assume you mean 2 kilobytes per second, not four; at that rate, you could only download a little over 5 GB in the whole month; it sounds like they're trying to punish heavy users painfully, rather than enforce reasonable rate limits; they could more reasonably set the initial cap lower at 40 GB, but set the capped speed at 56kbps, which would at least be halfway usable for the capped users, but a saturated connection would still only transfer about 59 GB per month. (40GB + ((56*60*60*24*31)/8)KB = 40GB + 18.7488GB)

      $150 is excessive, I agree. Sounds like a monopoly is involved.

  32. Earthlink cable by PowerEdge · · Score: 1

    Does this affect Earthlink customers who ride ontop of Time-Warner?

  33. I am advocating fair use policy by Daimanta · · Score: 1

    That's right. You pay some money each month and you get a fair amount of datatransfer each month. I think that is reasonable for both side. For the consumer side it is reasonable because they don't have to worry about caps(which bite) or varying costs(which bite even harder). For the ISP it is reasonable because they know how much the users can use at most and they know how much datatransfer to facilitate. If someone surpassing fair use they need to be charged heavily for that. It is stupid that networks bulge under the datatransfer of a small group who screw it up for the rest. So you probably get about 100 GB per month. If you surpass this limit regularly you need to get your ass kicked. I do NOT want a varying cost. It has been the main reason to switch from dail-up to cable. At one time we were spending in excess of 100 each month on the internet for a crappy connection. Now that we have cable, these problems have never arisen since I keep an eye on my traffic usage. Don't go back into the stone age, keep my fixed rates.

    --
    Knowledge is power. Knowledge shared is power lost.
    1. Re:I am advocating fair use policy by Greg+Lauriol · · Score: 1

      the only reason you have cheap broadband now, is because of these 5% forcing the ISPs to upgrade. othewise, everyone would still have 64kbit

  34. Time Issues by Zaphod+The+42nd · · Score: 2, Interesting

    One thing this dosn't seem to allow for, is the differences on bandwidth demand based upon time of day. If you're stealing all the bandwidth downloading huge files or torrenting around 7pm, well, then you're going to slow people down. But if you're downloading alot at 3 a.m. and nobody is even online to notice, who cares? This system is going to end up with alot of unused bandwidth if they have hard-coded caps. If they're going to cap, they should at least make it dynamic. I suppose they want money though...

    --
    GCS/MU/P d- s:- a-- C++++$ UL++ P+ L++ E+ W++ N o K- w--- O M+ V- PS+++ PE Y+ PGP t+ 5- X R++ tv+ b++ DI++ D++ G+ e++ h-
  35. And it will be really interesting when ..... by 3seas · · Score: 1

    ... you find out that your 1 gig monthly usage is in the 5% of users....

  36. I am on a metered system, and this is more fair by vtechpilot · · Score: 5, Interesting

    When I first moved to the UK and found that all my choices for ISPs had a metered usage plan, I was against it at first. My major complaint was that I had no way to predict how much data transfer I was going to use, so I didn't know what tier I should sign up for. Now that I've been on such a system for a couple years now I really do say that its more fair. The provider I am with now (plus.net) has a pretty good system I set a fixed monthly cost. For each £ I prepay I get so many GB of transfer. If I go over limit, I can choose to have my speed capped at 128K (Still plenty for email and most surfing), or optionally choose to pay a per GB charge that is slightly more expensive than the prepaid rate. Additionally They make a distinction between peak and off peak hours. So only transfers during peak hours actually count to my monthly transfer. The result is that I've learned to schedule my large downloads into Off Peak Hours. I have a had a few months where my home transfer was nearly 100 GB. However 80+ GB of that was Off peak usage which I did not pay for directly. Whats the result of all this? My ISP gets to manage their network performance during peak hours so all users have a pleasant experience. I still get big downloads, and I pay whats fair for what I use. The limits on my account are clearly defined. There is no mysterious 'use too much and we'll cut you off' amount.

    I am very happy with this system, but to be clear, the reason why I am happy with this system is my ISP has provided choices. If Time Warner fails to provide similar choice then it will be awful.

    --
    Slashdot is an anagram for Has Dolts, and I am Dolt number 468543
    1. Re:I am on a metered system, and this is more fair by Nursie · · Score: 2, Interesting

      Well, I live in the UK and have for some time. And if you look around you'll find that a few ISPs will give you a fast speed an no caps.

      eclipse have been good to me in the past. bethere.co.uk are even better. They're not capped, I get a static IP and the speed is 24Mbps (sure, I only get 12 or so, but it's better than anyone else is able to give me). All for 19 quid a month.

      Yes, they have a FUP, no, I haven't been called on it yet despite frequent torreent traffic.

    2. Re:I am on a metered system, and this is more fair by jackhererUK · · Score: 2, Informative

      Like vtechpilot says pretty much all ISPs in the UK offer metered services. Some offer "unlimited" services but these generally have a published "fair use policy" which in effect puts a cap on your usage. It is pretty fair becuase the low tiers are pretty cheap and if all you do is send email and shop online then they are perfectly adequate. If you do want to download movies etc then you just go onto the higher tier and pay more. I.e. you get the service you pay for. Most tiered plans do offer a fixed bill, it's just that your connection speeds gets restricted if you go over your usage limit.

      I am on the top tier of cable company virgin media. I have a 20 Mbit connection. I can download up to 3gb per day between 4PM and 9 PM and as much as i want for the rest of the time. If i exceed 3gb during this time then my connection drops to 5Mbit for the next 5 hours. To me this seems pretty fair and in practice i don't think it has ever kicked in.

    3. Re:I am on a metered system, and this is more fair by soliptic · · Score: 1

      I am also currently with Be. You're right, they don't seem to call heavy bittorrent-ers. I'm in a house of 5 guys, I don't really use torrents besides pr0n but I do download a lot of (legal) music. Some of the other guys get a lot of films and TV shows (don't tell the MPAA). I bet between us we do 300gb/mo easily, we've never heard a murmur.

      I'm wary of recommending them, still: we get about 2-3Mbps after paying for £24, and it drops the connection dozens of times per day, often necessitating a router reboot. But I'm not sure how much of this is Be's fault, and how much is BT's.

    4. Re:I am on a metered system, and this is more fair by Nursie · · Score: 1

      I'd err on the side of blaming BT.

      I got a phoneline fitted, then got Be. It was stable at 16-17 Mbps.

      Then BT cut the phoneline for no reason - some sort of "maintenance" - left us with no service for two weeks, then a week's service, then off again....

      Now they've eventually decided to stop dicking around with the line I only get 10-12 Mbps. Bastards.

    5. Re:I am on a metered system, and this is more fair by stewbacca · · Score: 1
      I just moved back to the US from the UK, and while the service was pretty solid and reliable in England, the capped plans were terrible. I lost track of how many times my friends could no longer stay on and play a game because they were over their limits for the month.

      It has been nice being back in the States signing up for 15mbs service (vs. 2mbs max in England) with "unlimited" usage (I'm sure there is a cap, but I haven't been notified or warned, and I downloaded UFC 1-76 in about a two-week period). It's also about 1/2 price compared to England too. Metered service will never fly in the US, and frankly, I'm surprised England is stuck in that model, given the otherwise superior satellite tv and mobile phone packages available there (as compared to the States).

  37. And that's exactly what they want by edremy · · Score: 4, Insightful

    Don't know who modded this funny, but it's what they want. You aren't a customer they want to keep- you stress their network and force them to reduce the number of people on a single cable, which costs them money far beyond the $50/month you pay back. They'll be much happier with the grandmothers who download a few pictures of their grandkids every now and then.

    --
    "Seven Deadly Sins? I thought it was a to-do list!"
    1. Re:And that's exactly what they want by Anonymous Coward · · Score: 0

      Yes, but you are just missing one small, but exceedingly vital point.

      Its a psycological issue.

      Its just like people who will go to an all you can eat buffet, even though they only eat one plate.

      Most people, when seeing something listed with limits, or caps, next to another service with comparable speeds, and comparable price, are going to most likely choose the one with no limits, or weaker limits.

      Thats just common sense.

      Yes, even those "grandmas" who do nothing but download email have a higher chance of choosing that uncapped dsl if the cable connection goes capped. Unless, and only unless, said capped tiers are significantly reduced in price over the standard prices in place now.

    2. Re:And that's exactly what they want by saleenS281 · · Score: 1

      Do you honestly think I won't be taking my grandparents with me when I leave? Who do you think setup "the intarweb" for those grandparents? They definitely didn't do it themselves!

    3. Re:And that's exactly what they want by edremy · · Score: 1
      You're assuming that most people live close enough to do this, they set up internet for their family and that they can get the same company. Total numbers of people taking their grannies with them probably won't be all that high, albeit not zero.

      My grandparents are dead, but I only wish I could get the service my parents are getting. They will have FIOS soon- I'm stuck with 1.5Mbps Embarq DSL for the forseeable future.

      --
      "Seven Deadly Sins? I thought it was a to-do list!"
    4. Re:And that's exactly what they want by Cramer · · Score: 1

      Those grandmothers most likely have the lowest service teir (19.95/mo for 1.5M/128k service.) And if my circle is any indication, it's there because one of the children had it installed -- and is paying for it. I've worked for several ISPs; I know first hand how much of a mess this will be when first turned on. The first overage bill someone gets will very likely be the last time you see them as a customer. They take their business, including those grandmothers, elsewhere. This being cable, they stand to lose much more than a "bandwidth pig"... cable tv, cable phone, and cable modem -- potentially $100+ per month gone, forever.

  38. New Zealand works this way already. by Jason+Pollock · · Score: 1

    I'm on an 80GB/mo plan. You pay for speed and for traffic, and it works. It means that you can be pretty much guaranteed to get full speed on your connection ALL OF THE TIME. No more throttling, no more peak hour BS. I've got 10mbps connection, and I get 10mbps. If the carrier can't provide it, we get refunds (as we currently are).

    Additionally, it puts a price on p2p. If you're paying $1.50/GB of traffic (each direction), then that 4GB torrent that you let run until 1.0? It just cost you $12+. It puts an entirely different spin on whether or not to torrent something.

    1. Re:New Zealand works this way already. by IgnoramusMaximus · · Score: 1

      All fine and dandy, except that $1.50/GB amounts to highway robbery, given the current state of technology and the costs of transmission for the ISP. The actual "fair" market price, if the thing called "competition" was anything but a sad joke, would be somewhere below $0.10. Remember, other then electricity and mutual agreements with fellow ISP sharks, there is no cost other then the initial investment and some insignificant (in relation to the size of the system) maintenance.

      And which brings us to the issue which is really at the core of the thing: the unwillingness of the ISPs to invest into robust infrastructure and their desire to milk whatever marginally performing systems they have, pretty much indefinitely.

    2. Re:New Zealand works this way already. by Jason+Pollock · · Score: 1

      Actually, it's the wholesale international price for traffic here in NZ that the carrier pays to both the undersea cable provider to the US, and the US carriers for termination and transit. It isn't the carriers here that are doing the gouging (actually they are, but not in that area).

    3. Re:New Zealand works this way already. by IgnoramusMaximus · · Score: 1

      If the overseas connection fees were in fact the real, unsurmountable technical problem, you would see the same scenarios develop which once developed in the telephone industry: long distance fees. That is the data rates would be different for traffic accross the overseas uplinks versus the "local" ones within the ISPs area or perheaps a group of local ISPs. But of course the "we pay an arm and a leg for overseas" is just an excuse. In fact those fiber connections are nowhere near saturation and the cost of their being laid down has long since been recovered already and the actual bulk rates that ISPs pay themselves are a fraction of what they charge consumers on the other end.

      The ISPs are simply in a position to gouge the consumers (and sometimes each other) and competition is non-existant in practice.

    4. Re:New Zealand works this way already. by TheSunborn · · Score: 1

      Then someone are fucking with you. Here in denmark i can get international bandwidth to the price of 5GB/$ (That is from a datacenter, if I transfer more then 2TB/month, so I guess its pretty close to whole sale price)

    5. Re:New Zealand works this way already. by Jason+Pollock · · Score: 1

      They were until a couple of years ago. 10 to 1 price differential between National and International traffic. Traffic that was able to be delivered through the local internet exchange was free. However, the carriers found that 99+% of traffic was international and so dropped the differential.

      That being said, I still get free local traffic, probably because it doesn't hit the router that does the metering.

      And yes, the cable isn't saturated. The hardware on both ends (and the middle) is. Thankfully, Telstra (in Australia) is running their own Pacific cable this year, and they represent 50% of the traffic on the cable. So, I'm expecting the price to drop this year.

    6. Re:New Zealand works this way already. by Jason+Pollock · · Score: 1

      Denmark is connected to Europe. Not only that, but I would expect that the majority of your traffic is inside of Denmark (to local language sites). Compared to NZ, where the majority of traffic is to the States.

      Finally, the Atlantic Ocean is a much shorter run than the Pacific.

      How much is traffic in Greenland? Iceland?

    7. Re:New Zealand works this way already. by IgnoramusMaximus · · Score: 1

      This of course makes no sense (as usual with the ISPs) because the much saner (and cheaper for everyone) method would be of course to upgrade the routing hardware on existing fiber, which is my whole point: the ISPs do not give a flying fuck about investing in infrastructure, with the possible exception of creating "their own" links, for which they expect to gouge everyone else, as Telstra is doing. Once the link is in place, Telstra will happilly sit on it, without any upgrades for as long as it is conceivably possible, just short of its customers getting pitchforks and torches (or electing hostile, regulation-prone politicians), which is apparently its "successful" overall strategy in Australia so far.

      In short: ISPs are an example of some of the worst cases of anti-competetive, consumer-gounging "businesses" around, probably because their family tree is rooted in the telecommunication industry, historically a veritable hive of thievery, villany and general scum.

  39. It won't play out like you think it will... by Randall311 · · Score: 1

    Knowing how capitalism works, we'll see it end up more like: You use more you pay more... you use less, you pay what you currently pay.

    1. Re:It won't play out like you think it will... by Myopic · · Score: 1

      Yes, this is very insightful. I live in Juneau, Alaska and we have a tiered system here (I was surprised to learn it wasn't this way everywhere). Our vendor is GCI. I have no idea how much the rest of you pay for internet, but we pay an astounding eighty dollars for a cable modem, and that is the cheapest tier. We just upped to a higher amount this month (so I could download more porn, you know) and I bet it'll be a hundred dollars.

    2. Re:It won't play out like you think it will... by afidel · · Score: 1

      I currently pay $36.72/month for 6Mbps/300Kbps cable (I know the figure because I had it broken out of my bundle so my employer can reimburse me). I have 3 available IP's and no noticeable caps. I also generally get a person in 3 rings when I call support (but that's usually at 2am when they perform maintenance that they didn't announce so it's not that outrageous). The upload sucks so I have to do some shaping on my end to keep the VoIP sounding good, that should get better soon when they bump my tier to 8/1Mbps.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    3. Re:It won't play out like you think it will... by Myopic · · Score: 1

      You left out the most essential detail, which is where you live.

  40. Like CPU scheduling by Jeremi · · Score: 1

    Linux penalizes "CPU-hungry" programs that want to use all of the CPU time, by pushing their priority down. That way "nice" programs can still get CPU when they want it, the "greedy" programs get whatever is left over, and no processor cycles are wasted. It would be cool if ISPs could do something similar with bandwidth resources. Easier said than, done, of course... but it seems silly to me to bandwidth-cap a "greedy" user at 3AM when nobody else is using the network anyway...

    --


    I don't care if it's 90,000 hectares. That lake was not my doing.
    1. Re:Like CPU scheduling by Anonymous Coward · · Score: 0

      The ISP of the guy right above you got that right. (In the UK, though.)

  41. Welcome to how the rest of the world does it by lennier · · Score: 1

    At least in Australasia, a split tariff of speed + bandwidth has been the norm pretty much ever since charging-per-minute-online went away. We've not generally had pure 'flat rate' deals, except for some very shonky providers who went out of business rapidly. I've been watching the debates here over 'tubes' and filtering and wondering just what's going on in the USA, that people think they can get unlimited amounts of data transfer for free with no consequences - and then resort to weird restrictive contracts and double-dipping 'hold the website to ransom' schemes - instead of just simply paying for transfer capacity.

    This looks like a sensible solution all round, to me.

    --
    You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
    1. Re:Welcome to how the rest of the world does it by Christophotron · · Score: 1
      What do you mean "for free" ?? I am paying $60 a month for that bandwidth to be available to me 100% of the time. I also expect to get my money's worth. The only way I can do that is to completely saturate it every minute of the day, if possible. Since that is near-impossible to do, I am actually UNDER-utilizing my service.

      So they complain I'm using too much. That's the ISP's fault, for overselling. If they have to lower speeds, fine, I'll deal with it. I just don't want anyone to interfere with my always-on internet connection. I'm not going to stop using it halfway through the month to avoid paying additional fees.

      I won't call it unlimited, because it's not, even under the current scheme. It is limited by the maximum bandwidth offered multiplied by the duration of the billing period. Yours is DOUBLY limited because you only have that bandwidth available to you until you exceed some arbitrary limit. Maybe you are fine with paying $X for X GB of data, transferred at X rate. Under that scheme, my data connection would only be available to me for a fraction of the entire billing period because it would get "used up". I am only willing to pay for a data connection that is available to me WHENEVER I choose to use it.

  42. Ars recycled story from DSLReports.com front page by Anonymous Coward · · Score: 0

    Looks like Ars found the link first via a story on the front page of Broadband Reports that was posted before theirs:

    http://www.dslreports.com/shownews/Time-Warner-Cable-Eyeing-Overage-Charges-91047

  43. How about... by SetupWeasel · · Score: 1

    People pay for a download rate, and the cable company provides it. This is nothing more than a scheme to hit customers with additional charges that they have no way of monitoring.

    I used to live in a small town in NE Pennsylvania. The only place I could get broadband was the local podunk phone company. I paid $70/month for 512 Kb/s, and I got it all the time if I wanted it. I think that Time Warner could do what my backwoods, East Bumblefuck phone company did if they really cared about a rise in bandwidth usage.

  44. And it's purely coincidental that Apple TV... by sppeterson · · Score: 1

    ... and other internet distributed video is starting to standardize.

    Once the Apple set-top box comes along and more companies jump into the competition with video-on-demand via internet services, everyone will be using lots of bandwidth.

    But, if Time-Warner internet has caps, then those potential customers will look elsewhere for their video on demand--perhaps to that Time-Warner cable box they have.

    --
    Steven Palmer Peterson
  45. Truth comes out by Tilzs · · Score: 2, Interesting

    I tell you, there is no pleasing some of you people. First people complain about cable companies limiting people for offering "unlimited bandwidth" and say that they shouldn't say unlimited if they don't mean unlimited. Now someone comes out with a plan for limited tiers and people complain that there are caps in place. Personally I'd be OK with just paying for what is used say $5.00 per month + $2.00 a GB for example, however companies may never do that because you don't get the big profits on the people who use the min, which is most people. That way if you use more you pay more, use less and pay less. Internet would be far more attractive the general non geek public if it was cheaper than $45 or whatever a month when all they want to do is just surf the web and do some email.

    1. Re:Truth comes out by chocbar31 · · Score: 0

      if it was cheaper than $45 or whatever a month

      aaaahhhh...$60 for me without the digital package...LOL What the heck does TV channels have to do with getting better rates on Internet? Dicrimination to those of us who do not watch TV?

      Yes, I remember the days of Compuserv, AOL, and the others that existed back-in-the-day! They charged a connect fee and per hour/minute usage. If they can get together a plan that would be affordable, I wouldn't mind this. This should open avenues to push bandwidth to WAPs that just sit all over and you can connect and have access from anywhere. Just as T-Mobile does with their WAPs....course they are way to expensive to use everyday, but the concept sounds good.
      --
      This site is like CRACK; hooked on the first use!!!
    2. Re:Truth comes out by amyhughes · · Score: 1

      Dicrimination to those of us who do not watch TV?

      In my area, Comcast offers a $15 discount on internet for TV subscribers. They also offer tiered basic cable TV, where the bottom tier costs less than $15. It's called Basic-A and includes pretty much only the broadcast networks plus a few other channels. Basic-B is a few useless channels, but you need it if you want Basic-C, which is what most people want with basic cable (MTV, ESPN, CNN, etc).

      If you just get "basic cable" they'll sell you all three. They don't advertise that you can just get Basic-A. When I first signed up, Basic-A was $10/mo and gave me a $15/mo discount on internet. This is why I have cable TV, though it isn't connected to anything. Nowadays, though, Basic-A is about $13. I'll cancel when it reaches $15.

    3. Re:Truth comes out by Anonymous Coward · · Score: 0

      OK with just paying for what is used say $5.00 per month + $2.00 a GB for example,

      Are going to bill Microsoft for those 1+ GB updates?

  46. I am surprised at the general reaction in this by ChoppedBroccoli · · Score: 1

    thread. Are people really OK with caps and/or metering?

    I think the last thing I want to think about is how much the next byte of usage is going to change my bill. My internet usage habits would change dramatically under such a plan; I would do far less browsing, do less syncing with my computers remotely, etc.

    There are completely legitimate methods of using your connection BW; if you use Remote Desktop or VNC to manage or use a computer remotely while traveling, you can quickly use up your caps.

    I'm not saying that having tiered internet service is completely wrong . Certainly if it was applied correctly where exceeding BW caps just put you in the next tier for that month (as the article states), that is not a horrible approach. BUT, the REAL QUESTION is will TW actually pass on the savings for those in the lowest tier. In other words for those who really don't use that much BW on their cable line and fall into the lowest tier, what would their bill for the month be? If you are under 6GB lets say (I can use that much up in a couple days just using my computer remotely and browsing the internet), I really don't think you should be paying anymore than $5 - $15 a month. Do you really TRUST TW to pass on this kind of savings to these customers? I doubt it...I bet they still charge $25+/mo and just pocket the savings. And how ridiculous would the prices be for the heavy hitters $40/mo? Yeah right! My guess is TW would charge them $80/mo or more.

    Just because it is a good idea in theory, doesn't necessarily mean TW will pass all the savings back to the consumer.

    1. Re:I am surprised at the general reaction in this by morari · · Score: 1
      I wouldn't worry too much about it. Do you have any idea how incompetent Time Warner is? I've been waiting for Time Warner to finish hooking up the cable in my area for the last two years. They owned the area to one side and Adelphia owned the area to the other side, with me in a "no man's land" between where only Time Warner television is available. They bought out Adelphia and must have decided that sticking their thumbs up their asses was a better idea than combining the networks, because they manage to have a new excuse for a delay every two or three months.

      Hell, the only reason I even care is because I'm using a satellite connection right now and it has a ridiculous bandwidth limit! The few second delay is no peach either, but is at least tolerable. I personally wish that the telephone companies would increase the distance on DSL. I had Verizon's internet service a few years ago and it was great once you went through the hassle of setting it up. Then again, anything that involves Verizon seems to be a hassle.

      --
      "He who can destroy a thing, controls a thing." --Paul Atreides, Dune
  47. I'm all for it, though I'm a heavy user. by CFD339 · · Score: 1

    If I could pay for what I use, I would. I'd rather pay for 1mb full duplex than 6mb down and 512kb up. For what I do (working with remote sites and voip) I'd be WAY better off.

    --
    The problem with quotes on the internet, is that nobody bothers to check their veracity. -- Abraham Lincoln
  48. Conflicting Goals... by Jherek+Carnelian · · Score: 1

    The problem with ISPs (cable and DSL) is that they charge a flat fee regardless of usage. Thus their customer's have incentive to over-use the product (to 'get the most for their money') and the ISPs have incentive to reduce customer usage and put in the bare minimum infrastructure (and to come up with alternative revenue sources like downloadable-for-a-fee content). Thus the ISPs market is a zero-sum game.

    Usage fees have the potential to completely rearrange the market. If ISPs are able to charge more the more their customers use the network, then the ISP's interest is now aligned with their customer's interest. The ISP actually benefits the more their customers use the network. Thus they have incentive to build up infrastructure and no need to search for alternative sources of revenue like selling download-able content (or screwing with network neutrality to blackmail 3rd parties). They should start to actively promote the usage of bittorrent and any other bandwidth consuming system because every new user (aka bandwidth consumer) will earn the ISP more money, instead of causing them to lose profits the way it does now.

  49. Remember folks this is TW we are talking about by Ice+Station+Zebra · · Score: 1

    More then likely they will screw it up. In the case that it does take hold, vote with your dollars if you can. (I'm on RR with 15Mbps down, I will switch if this comes around.)

  50. when paying cable bill by layer3switch · · Score: 1

    I'll make sure, I'll pay only 50% of my bill since 5% of users are using up my "internet". If the cable company demands 100% of the bill, then I surely can reply; "You are using too much of my money. Oh and when I disown your bill, you have to pickup your cable modem off of my property."

    --
    "Don't let fools fool you. They are the clever ones."
  51. Ad bandwidth by LM741N · · Score: 3, Insightful

    Just how much bandwidth is used up by ads? Over and over again its the ads that hold up the loading of pages.

    1. Re:Ad bandwidth by Christophotron · · Score: 1

      Ad blocking software will become a cost-saving device and their usage will explode. Great way to destroy the internet as we know it.

    2. Re:Ad bandwidth by Surt · · Score: 1
      --
      "Who is the Journal of Quantum Physics going to believe?" --Stephen Hawking
    3. Re:Ad bandwidth by brady8 · · Score: 1

      Just how much bandwidth is used up by ads? Over and over again its the ads that hold up the loading of pages. And over and over again those ads pay for the content and services that make that bandwidth worth having.
    4. Re:Ad bandwidth by Seraphim_72 · · Score: 1

      Exactly - do I get credit for ads? My ISP started putting ads on their default DNS, which trumps FF. So I see ads if I type in "google", and instead of the intelligent response I should get, I get my ISPs own search for it. ICK. Thank God for OpenDNS. Still, if you are going to meter me, you had better filter what I ask of you, or set your caps so high that I can't ever touch them.

      Sera

      --
      Slashdot, where armchair scientists get shouted down and armchair theologians get modded up.
    5. Re:Ad bandwidth by Anonymous Coward · · Score: 0

      Can we charge them for it?

    6. Re:Ad bandwidth by smellotron · · Score: 1

      And over and over again those ads pay for the content and services that make that bandwidth worth having.

      Not always. What about all of the sites that replicate Wikipedia's content and plaster ads all over it? They're not providing anything useful. In contrast, there's plenty of "old school" websites like The Krib that have content without ads. Just because ads sometimes provide the support for useful content does not make ads intrinsically worthwhile.

    7. Re:Ad bandwidth by pxlmusic · · Score: 1

      adblock, bitches. /FFFTW

      --
      "If for any reason you're not satisfied with our service, I hate you."
  52. USA: Land of the Internet ? by Anonymous Coward · · Score: 0

    It always astonish me there are still transfer caps on most of the US ISPs. Where I live (France, go ahead you all french haters :-) ), all the ISPs switched a long time ago to full unlimited internet access, including P2P apps and other things.

    I admit all french ISPs except one use DLS technology, witch allows dedicated Bandwidth to the end-user, but still, I wonder, if US ISPs cannot make a profit with unlimited access, given the massive amount of users there, how can 3 companies flourish in France only ?

    The internet here is cheap (30-45 euros per month, that vouls be 40-60 US $) for a total uncrippled unlimited DSL line, including the wifi+ethernet switch router, VOIP access and TV over DSL (15-20 free channels). Down rate usually 18-24 Mbit/s and up rate is between 256 and 1024 Kbit/s.

    I personnaly use an ISP called "Free Telecom" and have 24mbit/1Mbit with 18 TV channels for 29.90 euros per month, totally unlimited and I use about 650GB-800GB per month, lots of P2P here, since the french TV stations lag so much with the US TV shows (we will have Desperate Housewives Season 2 soon !!!)

    If we poor "old europe" French can do it, how the hell US ISPs can't ?

    just asking...

  53. Will they credit unused bandwidth? by r_jensen11 · · Score: 1

    I could see this program working very well if they credited customers' accounts for 'unused bandwidth.' Say I have a plan for 40GB, but I only use 2GB because I'm busy doing other things outside. If TW credits my account down to whatever the smallest plan that covers 2GB, then this could be fantastic.

    Another way of thinking about it: Pay As You Go system. You pay for 40GB of data, so 40GB gets credited to your account. As you upload and download, TW debits your account for the amount used. Balances never expire, and when you finally close out your account, you get the remaining balance back.

    My god, I would love a plan like that.

    1. Re:Will they credit unused bandwidth? by Grey_14 · · Score: 1

      hahaha, wow do you really think that would ever happen? That's cute ^_^

  54. Don't confuse bandwidth with data transfered by Dan+B. · · Score: 1, Informative

    The bandwidth is how much of the digital broadband you are allowed to use. It comes in a wild number of varieties from the age old 64kbps ISDN to the OC-x series fibre operating at many GB/s. Most consumers are happy with the 1Mbps ADSL, most power users (you and me) want our ADSL2+ @ >10Mbps, and Universities and Governments want their 155Mbps and above.

    The data transfer limits are a measure of how much you utilise your bandwidth over a given time, that is why the slower speeds (256kbps mum & dad connections) get a paltry 1GB before hitting the 'cap' (either shaping back to 64k, or paying for 'overs') while higher bandwidth plans get more data (up to 60GB a month on some plans here in Aus). The overall utilisation is within the business model the ISP set of say a 5-8% utilisation, they make some money while you enjoy your fast connection and you mum can still get her email once a day.

    Ramp your bandwidth up to 10Mbps and put the same utilisation on it, you get 30-50GB a month, and hence you pay more. Now pump this to 100% or even 80% utilisation when you can pull 10GB a day... Here's where the problems start. Our obsession with bandwidth has far out grown the ISPs capacity to suck all that data from their backhaul carrier (Telstra, NTT, AT&T, etc. - the big boys with the global networks).

    So while I am all for speedy internet for all, you gotta realise that you can't use it like you used to with P2P running all the time and expect the low end users to pay for your excess consumption. Bandwidth limits are what once to spread the load, but now you will find that as ISPs are more and more relying on data limits instead as technology pushes the connections faster and faster and human nature presses our desire to have/offer the fastest connection.

    What the hell could you possibly be doing with more than 60GB a month anyway?

    --
    Dan. -- So what if it's spelt wrong, nobody's perfect
    1. Re:Don't confuse bandwidth with data transfered by Seraphim_72 · · Score: 1

      What the hell could you possibly be doing with more than 60GB a month anyway?
      shrug Running my own server for family and friends, while listening 24/7 to radio, while running my own spam free mail server, playing FPS on the weekends and the occasional torrent.

      I guess my question back at you is why would you accept the limit? If I want to offer up HD versions of my kid working for 20 mins at his first cursive assignment - why limit me? Are you offering me bandwidth, or GB - pick one. Because either I pay for GB, and you give it to me as fast as possible, and I pay for GB or I pay for 5Mb service all the time and you shove your limits. Which is it, you *don't* get to chose both.
      --
      Slashdot, where armchair scientists get shouted down and armchair theologians get modded up.
    2. Re:Don't confuse bandwidth with data transfered by ffejie · · Score: 1

      What the hell could you possibly be doing with more than 60GB a month anyway?

      "640K ought to be enough for everybody."

      Jokes aside, you're mostly right - 60GB is a ton of usage, even on a fast pipe. Consider at 15Mbps, which is roughly the fastest speed you can get regularly* across the country, that's 22 days of straight downloading every second.

      *Yes, there are faster services (FiOS), but most of the time, the top tier is 15Mbps from good cable companies. Yes, I also understand certain people can't get more than 5-6 Mbps from their ISPs.

      --
      Disagreeing with me does not mean you get to mod me troll.
    3. Re:Don't confuse bandwidth with data transfered by homb · · Score: 1

      Jokes aside, you're mostly right - 60GB is a ton of usage, even on a fast pipe. Consider at 15Mbps, which is roughly the fastest speed you can get regularly* across the country, that's 22 days of straight downloading every second. Umm... I think your numbers are a bit off:
      15Mbps should give you a sustained max of well over 10. Let's take 10Mbps as an example.

      10Mbps -> 36,000Mb per hour, which is 4,500MB per hour, so definitely more than 4GB per hour.

      See how your numbers are off? In less than a day, very conservatively, you can move 60GB on a 15Mbps line.
    4. Re:Don't confuse bandwidth with data transfered by Dan+B. · · Score: 1

      Uploads are free, downloads only count towards limits, so feel free to share your kid with the rest of the world. ISPs are offering a connection which they calculate you will use a certain percentage of at constant speed, and the rest for occasional burst. What you may not know is that most places outside the US, ISPs have to pay carriers for data.

      And I'll asume you don't live in a country where plans are speed/data capped. Here you don't get to choose either, you get to choose from a range of plans that suit your usage.

      --
      Dan. -- So what if it's spelt wrong, nobody's perfect
    5. Re:Don't confuse bandwidth with data transfered by Dan+B. · · Score: 1

      I have a 10Mb/10Mb (Ethernet) connection that can pull down stuff from fast servers (abc.net.au podcasts for example) at 1MB/s, and my highest daily record was 9.7 GB in a day. If I leave a shared torrent running 24Hrs at full speed, I can serve up about 16GB in a day. I seriously, seriously doubt you could do 60GB down in a day unless it was one hella big file coming from somewhere local, but even so, 60GB is more like one week rather than three, and it is still more than anyone could possibly need.

      --
      Dan. -- So what if it's spelt wrong, nobody's perfect
    6. Re:Don't confuse bandwidth with data transfered by homb · · Score: 1

      If you are doing in parallel file downloads, torrent sharing, movie watching, etc... then you should be able to nail 60 gigs in a day. Tough to do, but possible, on a 15Mbps connect. The OP was talking about 22 days, but 5 days is probably more the norm on very heavy use.

    7. Re:Don't confuse bandwidth with data transfered by mikael_j · · Score: 1

      A bunch of years back I had a 10/10 Mbps connection to SUNET with a static IP address and pesky firewalls/NAT to "protect" me from myself, I would quite often download and upload around 1 MB/s, and at 1 MB/s that's 86400 MB/day. Admittedly I rarely transferred anything quite that big, but it was definitely possible had I wanted to.

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    8. Re:Don't confuse bandwidth with data transfered by mikael_j · · Score: 1

      I of course meant "...and no pesky firewalls/NAT..."

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    9. Re:Don't confuse bandwidth with data transfered by compro01 · · Score: 1

      I think your numbers are a bit off.

      60GB/15Mbps=32000 seconds, or 533 minutes, or 8 hours, 53 minutes of full usage to exceed the cap.

      --
      upon the advice of my lawyer, i have no sig at this time
    10. Re:Don't confuse bandwidth with data transfered by ffejie · · Score: 1

      Yikes - my bad, you are correct on the numbers. Teach me to post when tired.

      For those interested, I botched it by forgetting to convert to minutes....

      60,000 MB x 8 bits/byte = 480,000 Mb

      480,000 Mb / 15 Mbps = 32,000 seconds

      32,000 s x 1 minute / 60 seconds = 533 minutes

      533 minutes x 1 hour / 60 minutes = 8.8 hours (this is the step I missed, I was working with 533 hours!)

      --
      Disagreeing with me does not mean you get to mod me troll.
  55. Will customers who use ... by GabriellaKat · · Score: 1

    Will customers who use Xbox360/Joost/Vuze to watch TV and movies suddenly less likely to use these new services? I know I will be if Comcast suddenly starts testing this new system. Please Verizon ... come to my neighborhood soon!

    --
    "Have you ever thought about just turning off the TV, sitting down with your politician, and hitting them?"
  56. good idea, but do away with the tiers by buddyglass · · Score: 1

    First, determine a baseline amount of monthly usage that covers 95% of users. Charge a fixed price for this usage level, or possibly a few different prices based on max. peak bandwidth. Set an overage fee for monthly usage in excess of this amount. Voila. Now we don't have to worry about all this network neutrality crap. If all I do is check email, use google talk and browse the web, why should I have to subsidize the guy who streams 12 hours of netflix movies per day?

    1. Re:good idea, but do away with the tiers by Anonymous Coward · · Score: 0

      You subsidize these people already. Do you notice any problems with your connection caused by the 'eeevil 5%'? Your bill won't be reduced ever - the most basic plan will cost what you are paying now. So why change it? Do you enjoy schadenfreude?

    2. Re:good idea, but do away with the tiers by buddyglass · · Score: 1

      My service is fine. However, I would expect my bill to decrease if the largest consumers were suddenly forced to pay more. My provider might also be able to offer higher levels of peak bandwidth if their network-wide usage suddenly dropped by 50%.

  57. Stupid Idea, TWC by Christophotron · · Score: 1

    As a Beaumont, TX subscriber, I will never purchase any kind of limited service. If they apply these limits to me, I will cancel the service and switch to DSL or another competitor. I wouldn't mind so much if they lowered the maximum speed (within reason), but the possibility of overage fees is intolerable. If their intention is to get me to start worrying about how much data I consume, then they can die in a fire.

  58. big problems by ILuvRamen · · Score: 0
    Problem: So I'll just hop on my neighbor's wireless when mine's near completion. People could set up a deal like that intentionally or unintentionally. Anyway, people hate even thinking about overages for cell phones. Even if my limit was 250 GB per month I'd always be thinking about it and that would piss me off. The only good thing that would come out is spambot/botnet comp owner would be really encouraged to disinfect their computer. Btw where's the meter going if I have 2 computers? Basically nobody puts their modem in regular view so it can't go there. Plus it'd be cake to reset it there. Well all this doesn't matter because

    ...however only new subscribers will be charged incrementally for bandwidth usage above the cap. Following the trial, a determination will be made as to whether or not existing subscribers should be charged
    People are gonna be PISSED at the new system and start switching so at least new customers are gonna take one for the team before they put this dumb idea to rest. My suggestion is to put some more money into making the network as whole not suck so people could use all the bandwidth they want. Currently I'm getting 1.5 out of 7 in my neighborhood with TWC and I'm pissed.
    --
    Google's Super Secret Search Algorithm: SELECT @search_results FROM internet WHERE @search_results = 'good'
    1. Re:big problems by Anonymous Coward · · Score: 0

      People are gonna be PISSED at the new system and start switching


      Switch to what? That's the problem; most people live in a monopoly-zone as far as high-speed goes...
  59. Caps suck, but tiered speed is fine by cbreaker · · Score: 1

    I absolutely hate the idea of a download CAP. But, tiered speed is okay with me.

    Cox has three tiers of service - entry level (1.5Mbit) at $20/mo, normal (5Mbit) at $30/mo and high speed (20Mbit) for $40/mo. I don't have a problem with this. I pay the $40 a month and my internet is really quick. I do get 20Mbit sometimes, but usually only on multiple downloads (not too many Internet servers let you download at 20 MBit) and so far, I haven't run into any caps (I've downloaded many, many gigabytes in a month and never had a letter or call or anything.)

    Then there's my mom, who never needs more than 1.5Mbit at this point. So she gets a deal for that. $20/mo isn't too shabby at all.

    Shared bandwidth of Cable Modems can be solved relatively easy for cable companies. They just have to split the nodes. It's not nearly as expensive as the initial roll-outs and it should be considered part of doing business. I mean, Internet bandwidth need is only going to keep growing.

    I REALLY don't want a pay-per system like cell phones. If Time Warner does this, it's not about capacity issues it's about greed.

    --
    - It's not the Macs I hate. It's Digg users. -
  60. re: bandwidth caps in Australia by j1m+5n0w · · Score: 1

    Does everyone get their bandwidth caps lifted at the same time, or do they stagger them to avoid congestion? When do they start capping users, and what is the capped bandwidth vs uncapped bandwidth?

  61. Perfect by ArbitraryConstant · · Score: 1

    Figure out what it's going to cost to support my usage, bill me accordingly, and upgrade the infrastructure as necessary. I'll either cut back or bear the cost of my higher usage.

    --
    I rarely criticize things I don't care about.
  62. Why not use 95th Percentile? by DaveWick79 · · Score: 1

    Why don't they sell bandwidth on 95th Percentile like they do servers at datacenters?

    Give users 1Mbps on 95th percentile and that should take care of the needs of 95% of your users. Tier it for 2Mbps, 5Mbps, and 10Mbps for those who want to pay for it. Then those 5% who need more bandwidth can pay the extra $$ for those always leeching connections.

    You could deal with overages in one of two ways: (1) Limit bandwidth to 1Mpbs (or whatever level they have) for the duration of the billing period, or (2) charge a flat fee per GB or per Mbps for overage.

  63. Satellite ISPs already do this. by Anonymous Coward · · Score: 0

    I've been on a low-bandwidth tiered internet connection for years now for lack of a better option. When I go over the bandwidth limit (approximately 200MB a day) my connection is throttled to about 3KB/s or so for the following 24 hours. I may just be a little bit biased when I say I favor non-tiered unlimited bandwidth connections for cable subscribers.

  64. WTH is wrong with you people? by grumpygrodyguy · · Score: 5, Insightful

    Not sure what's wrong with the approach chosen. To me, this looks like it's been handled by my ISP (and others) for quite a while now. My cable provider has tiered plans and for me, it works fine. I get 20GB/month "peak" volume (12pm-12am) and 40GB/month "off peak" (12am-12pm). If used smart, it gives me 60GB/month. There are no excess fees but the speed will be capped to 64kbit. The imposed cap sucks a bit cos it also affects the IP-phone and I think they should give at least 128kbit. But to be honest, I've only reached the speed cap once and that was about 5 hours before the new month started.

    Sure it isn't ideal but anything bar a REAL flat rate isn't ideal.


    Have you all gone crazy?!? where am I? My browser window says slashdot.org but I feel like I'm at a luddite convention! You're all talking like a bunch of nansy-ass accountants and librarians.

    Applauding the implementation of bandwidth hard-caps at the ISP level? You're all fucking crazy! 60GB/month?!? And you're happy with that?!?! You've got to be kidding, do you know how many Slashdot readers that kind of cap would cripple? (by Slashdot readers I mean people who actually value technologies like the internet, and call and complain to their ISPs if it isn't delivered properly...which is apparently almost noone in this thread)

    As a poster further up said, this is a money grab. If I pay for a 3mbps connection, or a 6mbps connection...then dammit that's what I should get! If the infrastructure of cable is a limiting factor then they need to RE-INVEST IN INFRASTRUCTURE instead of putting out another dividend to their pigs-rolling-in-telecom-monopoly-shit stockholders.

    I can't believe how many of you are bending over and giving a nod to the telecom monopolies, they should be INNOVATING! I.e. Improving services, reducing latencies, increasing bandwidth, expanding coverage, and ultimately PRESERVING THE YET UNTAPPED AND UNEXPLORED APPLICATION SPACE OF BROADBAND.

    The next thing they'll do is standardize tiered billing for low-latency connections (not lower latency mind you, but the one you ALREADY HAVE NOW), are you all going to clap them on the back for that brilliant idea too?!?

    my god wtf...

    If used smart, it gives me 60GB/month.

    What nauseating crap...I guess we should all count our blessings and be happy we aren't living in 1970s east berlin...that toilet paper isn't considered a luxury item...of course the 2008 east berlin has FAR better broadband coverage than we do now...but then what civilized country on this planet doesn't have better broadband than us? "Gimme 60GB/month, at least I can say I'm an american where consumers come first and we have access to the the best services and technologies"...what a crock. It grieves me terribly to read comments like these on Slashdot of all places...you've all turned into complacent kowtowing pussies!

    --
    The government has a defect: it's potentially democratic. Corporations have no defect: they're pure tyrannies. -Chomsky
    1. Re:WTH is wrong with you people? by damista · · Score: 5, Insightful

      Yeah sure, we all want unlimited volume, at least 1Gbit data rate and of course we all want it for under 20 bucks, preferably for free. Dream on matey!

      WTF do you do if 60GB will "cripple" you? Download 10 TV shows/day? Where do you put all the stuff?

      There's limited bandwidth that's shared amongst all users. Sure bandwidth can be increased but that costs money and who do you think pays for it? Do you think any ISP can invest billions in infrastructure and not charge anybody for the extra cost? Last time I checked ISPs were businesses whose purpose is to make money and not hand it out. Put yourself into the shoes of an ISP? What would you do? I'm sure you wouldn't mind investing a crap load of money and not get anything in return.

      I'm not applauding the move but I call what I have reasonable. Before this plan I'm on, I had a so called "unlimited" plan. Unlimited? Yeah right! The fineprint said unlimited subject to an "acceptable use policy", stating that if my volume is more than 10 times the average usage (where average meant take the top and bottom 5% away and calculate the average from what's left...), I get cut off 'til the end of the month. The deal I have now not only costs less, it also gives me substantially more traffic than the "unlimited" deal.

      Limited bandwidth and unlimited traffic don't go too well together. But of course ISPs shouldn't advertise unlimited plans if they can't keep their promises.

      Btw. what made you think I'm American? Believe it or not, there are other countries out there who offer cable as well. Amazing isn't it?

    2. Re:WTH is wrong with you people? by SQL+Error · · Score: 1

      If I pay for a 3mbps connection, or a 6mbps connection...then dammit that's what I should get! If the infrastructure of cable is a limiting factor then they need to RE-INVEST IN INFRASTRUCTURE instead of putting out another dividend to their pigs-rolling-in-telecom-monopoly-shit stockholders.
      If you are paying $150 per month - which is about what a dedicated 6mbit link would cost in a major urban center - then yes, dammit, that's what you should get.

      If you're not paying that much, though, you're talking crap. You should get what you pay for, but don't whine about not getting what you didn't pay for.
    3. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      Dude, 60GB a month is like downloading 3 ISOs every day! That's crazy bandwidth. You would have to spend 3 hours downloading at T1 speeds each day to exceed that. I don't think I would have a problem with merely a 2GB/day download cap.

      dom

    4. Re:WTH is wrong with you people? by Your.Master · · Score: 4, Informative

      > WTF do you do if 60GB will "cripple" you? Download 10 TV shows/day? Where do you put all the stuff?

      When I lived in Toronto with 3 other engineering students, we ran over the 60 GB limit within a couple weeks when we were trying to limit our bandwidth usage (there was no surcharge, but frequent threats from Rogers to cut us off), with "regular" usage, where "regular" includes frequent multiple-ssh sessions with GUIs being displayed and ftp'ing bulk data to and from the school servers and so forth. If we would have been cut off, we would have been forced to commute to the school on all weekends and stay the night on many weekdays, and given the money a student can't afford and the time this takes it could well be crippling.

      I agree with much of the rest of your point, though.

    5. Re:WTH is wrong with you people? by Spy+Hunter · · Score: 1

      Who's the luddite here? The person arguing that people should pay for what they use? Or the guy raving that everything should be unlimited, despite the very real limitations of hardware? Face it, buddy, nothing is actually unlimited; selling unlimited bandwidth is a sham.

      Here's what you are missing: the reason you now hate ISPs so much is *not* that ISPs are inherently evil. The actual problem is that the ISP's interests are simply not aligned with yours. You want to use tons of bandwidth, but to an ISP a customer who uses tons of bandwidth is a liability to be liquidated at the first opportunity. And *why* is that? It's unlimited pricing! If you were paying for what you used, the ISP would be happy to give you as much as you wanted! They would be offering you the highest speeds their hardware could handle, instead of the measly 6Mbps they're giving you now. They would be falling over themselves to upgrade their networks so you can pay them more! They would be defending your anonymity against the RIAA's subpoenas, so you would use more P2P! When your interests are aligned with the ISP, they won't seem evil any more. Can you really not see that? Are you really that blinded by your misdirected rage?

      --
      main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
    6. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      Australia

    7. Re:WTH is wrong with you people? by wildchild07770 · · Score: 1

      I have to agree more or less with this person. I am also a long time (since it was initially available in my area) TWC broadband subscriber. They also recently upped the up/down speeds for both their normal and high-speed tiers of service in my area. It seems insane to me that they would have the gall to increase the speeds I can transfer at and then say I'm using too much bandwidth. I am paying for a connection SPEED not data AMOUNT. Unless they increase everyones speed to the current max (I think it's something like 1.5mbps in my area) and then alot us usage amounts to try and break down our usage into speed and data tiers is just ridiculous, and if it comes to pass and their pricing structure doesn't remain similar for my high usage as i'm currently paying i'll definitely be going to another provider. DSL, Sattelite, FttH or even tethering a 3G phone to my computer all wouldn't impose restrictions like this proposition.

    8. Re:WTH is wrong with you people? by guruevi · · Score: 1

      You can go to Belgium where the 2 major providers happily charge you $60 for a 3 Mbps/128 Kbps line with a 10GB down, 2GB up monthly download limit after which you're reset to a 40 Kbps line. Or you can go cheaper (~$30) and get a 2GB limit (lower bandwidth) or if you're dependent on social services the government pays for your 128/40 line with 100MB.

      Either way, I think I'll stay with my fiber on 6 Mbps here for $30, no download limits (communal internet service at the place I rent). Yes, in the US. You can do it as well, talk to your neighbors and rent a T3 line for the neighborhood ($1500-2500), if you have 100 subscribers you pay $25/month for 45 Mbps shared, a lot better than a lot of providers out there.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    9. Re:WTH is wrong with you people? by ryszard99 · · Score: 1

      .but then what civilized country on this planet doesn't have better broadband than us Australia.
      --
      -- $_='ab-bc ratvarre';tr"'a-z'"'n-za-m'";print
    10. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      "Have you all gone crazy?!? "

      No, they've all been hired to astroturf. What with blowing $250 million last year for the telecoms' lobbying of congress and getting nowhere, is it so hard to imagine that they'd pay some third-worlders $1/hour to flood social media to convince us to traipse down the slippery slope with them?

    11. Re:WTH is wrong with you people? by Wildclaw · · Score: 1

      Of course 60GB/month is approximatly 185kbit/s which is 3% of that 6mbit dedicated link, meaning a bandwith cost of approximatly $5 per month. And I assume that dedicated 6mbit link is two ways, which further increases its value, and decreases the residential links that usually have very low upload speed.

      Really, I don't expect to be able to max out a link 24/7 when on a residential connection, but I sure as heck expect to not have ridiciously low caps like 60GB per month.

    12. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      Limited bandwidth and unlimited traffic don't go too well together.

      That's not true at all. "Unlimited" traffic simple means it isn't metered. The amount of throughput has nothing to do with it.

    13. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      I haven't posted here in a long time but I just had to respond to the post by grumpygrodyguy.

      A-freaking-men!!!!! You have expressed so completely my thoughts and I thank you. I see the same issue with people accepting little things that they just don't see will simply lead to bigger problems in the future.

    14. Re:WTH is wrong with you people? by shmlco · · Score: 1

      "If you were paying for what you used ... so you would use more P2P!"

      As I've said before, if most people had to pay on a per-MB basis, or the same on a per-MB/upstream-only basis, then there wouldn't be as much P2P traffic, and ISPs wouldn't have to spend boatloads of money on traffic shaping and filtering.

      Not many people are altruistic enough to spend their own money to give everyone else free content.

      You don't get "unlimited" electricity or "unlimited" water, as there's a finite amount of both available. Instead, one pays for what they use. Use less, and you pay less. Why should bandwidth be any different?

      --
      Any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so.
    15. Re:WTH is wrong with you people? by Scorchen · · Score: 1

      amen man. Well said. I agree with you 100%. I fully expected to see a bunch of people outraged by this. Luckily not everyone is a pussy.

      --
      CAPS LOCK IS CRUISE CONTROL FOR COOL!!
    16. Re:WTH is wrong with you people? by Perseid · · Score: 1

      Here's the problem with your theory. In order for ISPs to get all self-righteous like you appear to be doing they need to acknowledge not only the people on the high end who "should pay more" but the 1GB grannies as well. Are their bills going to go down? Of course they're not. So, yes, this is a pure money grab.

    17. Re:WTH is wrong with you people? by Spy+Hunter · · Score: 1
      Right, P2P would be somewhat less popular, but I don't think it would disappear, not by a long shot. Even considering bandwidth charges, it would still be by *far* the cheapest way to get movies, music, etc. Leeching would become more popular, but there are P2P models that deal with leeching (witness the very popular bittorrent sites with required ratios).

      ISPs wouldn't have to spend boatloads of money on traffic shaping and filtering.
      It's even better than that. Not only would they not *have* to do traffic shaping and filtering; they wouldn't *want* to. This is something I've learned from my Dad: when you're doing business with someone, the most important thing is to make sure their interests are aligned with yours. As long as that's true, you will always get along and nobody will try to screw the other guy. *That's* why ISP business models need to change; with current business models, the interests of customers and ISPs are almost opposite.
      --
      main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
    18. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      You'd still have it better than us in Belgium :) The only cable provider in Flanders provides 10Mbps cable connections, which if you pay 40 euros a month (almost 60 USD), is capped to 10 Gb download per month.

      Go over that, and you get capped to modem speeds. Note that this is the only cable option there is, and the only other DSL provider charges comparable amounts for comparable limits.

      (And this is not because they don't have the bandwidth. That DOCSIS 3 stuff Comcast was showing off in the US a few weeks ago is already rolled out in several parts of the network here.).

    19. Re:WTH is wrong with you people? by swarsron · · Score: 2, Interesting

      parent is right. Everytime i read a story about internet access in the US i'm amazed how things have changed. 10 years ago everyone here (germany) looked enviously at the connections you had, now things have changed. 60 GB a month, what a joke. I have an 18mbit connection for 32 euros a month and i regularly transfer more than 100 GB a month. There is no way my ISP is going to cap me for that because it's just not that unusual. So why is this possible here and not in the US?

    20. Re:WTH is wrong with you people? by 0x000000 · · Score: 1

      I live in a house with 7 people, if we were limited to 60 GB a month we would have gone over the limit every single month. We are all technology students, we download Linux ISO's, stream music from Pandora, watch movies online from NetFlix and other such things. Just considering that a movie from NetFlix is anywhere from 1 - 3 GB's in size, it adds up quickly. Now with iTunes rental coming out, even more movies to download and stream from the web.

      --
      cat /dev/null > .signature
    21. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      You know whats really funny? Here in Switzerland we get the lowest and the same time most expensive speed you can have across the whole Europe. But... because we happen to have a rigorous law against unfair competition an ISP has to deliver a "flate rate" if he says he would. So, we can download 24/7 as much as we want, and we are all happy with that. There is a clause against "excessive usage" though, but they never enforce it. Why? It doesn't matter. Most are civilized users and they make a huge amount of money with this part of the customer base. And, let's not forget: Those who use the most while they are young are potential added-value customers when they earn themselves (meaning they are getting better services in the future and here the ISPs hope you will stay with the same provider with IPTV on the horizon).

      This complacency you mention is viral and should be stopped every time we hear it. Things should be improved or somebody else will do it and sell the improved service to us. And then it is too late to complain about "recessions" and "lack of innovations"...

    22. Re:WTH is wrong with you people? by TheRaven64 · · Score: 2, Interesting

      You don't get "unlimited" electricity or "unlimited" water, as there's a finite amount of both available. A lot of people here (the UK) pay for 'unlimited' water. It's called water rates, and is a flat fee you pay irrespective of how much water you use. We found that when we switched to having metered water our bills dropped to a third of their previous cost.
      --
      I am TheRaven on Soylent News
    23. Re:WTH is wrong with you people? by Firefalcon · · Score: 1

      60GB a month is a low cap to you?

      Here in the UK traffic-shaping and monthly bandwidth allowances are the norm. The 5% using 50% of the bandwidth is more or less what ISPs here experienced, thus them bringing in these rules.

      I have an 8GB/month allowance (only applied 8am - midnight though). I run an IT business from home, and my girlfriend uploads hundreds of photographs she has taken on average once a week, and we still don't exceed that limit (except on a couple of occasions where I've down downloading more than a couple of new Linux distros during that period).

      My ADSL costs £14.99 [~$29.50] per month (although due to an incentive to keep me I'm currently only paying £9.99 [~$19.65]), and although I believe it costs a lot less in major urban areas of America, I'm mostly happy with it. The only issue I have with my ISP is that SSH on non-standard ports is too aggressively traffic-shaped...

    24. Re:WTH is wrong with you people? by mikael_j · · Score: 1
      Btw. what made you think I'm American? Believe it or not, there are other countries out there who offer cable as well. Amazing isn't it?

      I'm guessing it's because in the post-industrialised/"civilized" world there are a handful of countries in which people constantly ramble on about transfer caps like they are the norm, these countries are The USA, The UK, Australia and New Zeeland. In most other "civilized" countries you can actually get an uncapped connection if you spend more than five minutes looking for it (or as is the case here in Sweden, finding a capped connection is really hard, the only ISP I know of that caps bandwidth usage is Kommunicera which is a local ISP in Umeå, and they're going out of business anyway).

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    25. Re:WTH is wrong with you people? by torchdragon · · Score: 1

      Alright. I read your statement. I agree entirely with you. How do we get un-screwed? What's our plan? We're all smart people right? I mean, we can at least put sentences together and add punctuation to our sentences. That gives us a leg up against pretty much everyone else around here.

      How do we change this? I'm a kowtowing pussy. I rely on a monopoly to do my job. Dial-up is the only choice I have if not for Comcast. I can't just "stick it to the man" and "vote with my wallet." I'm already screwed. I'm sure there's a lot of other people out there in the same situation as me.

      So where do we go from here? You're angry. I'm not pleased. It looks like we're on the losing side of the war. What can we do? What can anyone do? How do we grassroot a new broadband movement? Can we replace the infrastructure? What does it cost to get access into a backbone? Can we spider wireless through neighborhoods? Can we sue the telecoms/cable providers?

      I agree that we've got problems but the time for just saying that is over. We need answers now. This is a bandwagon I'm all about jumping on but I can't find anything to jump onto right now.

      --
      "Don't feel bad for me child; I'm the monster that hides under your bed."
    26. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      If Comcast can pull together 40 BILLION dollars in an effort to buy Disney (which they tried a few years back), then I think they have more than enough money to invest on building up infostructure.

    27. Re:WTH is wrong with you people? by Wildclaw · · Score: 1

      I am assuming that you mean download+upload60GB, which is 30GB up and 30GB down. And yes that is litte to me. In the last two years I have not been under 60GB any single month. Of course I am paying more, $50 for my connection.

      I don't have a real cap, but I think my traffic gets deprioritized slightly if I download/upload too much in too short a time. The biggest amount of traffic I have had in a month is 350GB, but median looks to be around 200GB (pretty evenly divided between up and down). My usage hasn't increase though. HD video may change that a little though, as it is getting more popular.

      Of course I live in Sweden, and here I am not really that special. Of course I am a heavy user, but If you want to talk about really heavy bandwidth users here, you have to look at those who fully use their 10mbit links.

      A few years I may have cost my ISP a little money, but today I probably don't. I am probably not that profitable either, but they would rather have me than let their already constructed infrastructure go to waste. In the meantime they make their profit on all those who only check their email and look things up on wikipedia.

      Bulk bandwidth is becoming cheaper and cheaper in most places. The big problem is the last mile, but in Sweden by allowing anyone access to the telephone lines for adsl/vdsl at set prices, those costs have been reduced quite a lot. Of course fiber is also added when building new houses and when digging in the ground, but getting that to the whole population will take alot of time.

    28. Re:WTH is wrong with you people? by wannabegeek2 · · Score: 1

      And I don't have any Moderation points today!!!!

      Someone contact Cowboy Neal and ask him to Mod this post up to +6!

      --
      Never ascribe to malice or conspiracy that which can be adequately explained by ignorance or stupidity.
    29. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      Wow. I'm a big nerd and everything, but maybe some of you spend a little too much time (or at least bandwidth) on the internet. I'm with Qwest and always get a really fast connection. I don't think they ever cap my bandwidth, but I doubt I'm using near 60 gigabytes a month. Some of you need to get out a bit more... and not get so worked up over stuff.

    30. Re:WTH is wrong with you people? by u-235-sentinel · · Score: 1

      I'm not applauding the move but I call what I have reasonable. Before this plan I'm on, I had a so called "unlimited" plan. Unlimited? Yeah right! The fineprint said unlimited subject to an "acceptable use policy", stating that if my volume is more than 10 times the average usage (where average meant take the top and bottom 5% away and calculate the average from what's left...), I get cut off 'til the end of the month. The deal I have now not only costs less, it also gives me substantially more traffic than the "unlimited" deal.

      Limited bandwidth and unlimited traffic don't go too well together. But of course ISPs shouldn't advertise unlimited plans if they can't keep their promises.


      I spoke with Bill Gephart about this. He said that it sounds they are saying that Unlimited now means Limited. Yeah... he was pretty frustrated with that crap also.

      It's one thing to advertise a service as unlimited... it's false advertising when you don't deliver. And yeah I know that Concast no longer advertises that. But when I was a Concast customer I thought it still was unlimited. After all, that's what the advertisement said when my neighborhood signed up.

      Speaking of which, now that the 12 months termination is over, Concast wants me to sign back up with them. What a load of $^!&! I've received a number of advertisements over the last week (nearly every day now). So I'm making a quick video with my response and posting on youtube. I figure I can have some fun with these jokers. :=-)

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    31. Re:WTH is wrong with you people? by ghyd · · Score: 1

      Thanks to my awesome internet provider (Iliad, Free telecom, go learn on it you'll be surprised) I'm watching TV on my ADSL line, at 3.5mbps (lost of free channels included). Yes, it does make "bandwidth caps" totally irrelevant.

    32. Re:WTH is wrong with you people? by Rene+S.+Hollan · · Score: 1

      What's really sad is that there was a routing technology that could EASILY handle petabits of traffic, fully optically, developed by Chiaro, around 2000-2003. Hundreds of 10Gig and OC192 input lines.

      Of course, timing is everything, the internet's growth rate was overestimated, and the telecom bust hit.

      ONE of these routers could handle much of the North American traffic of the day.

      I wonder, though, how this will effect me.

      I have TWC "Business Class" cable internet service, can open any ports I want, nothing blocked, and I pay US$125/month for 10 Mb/s down, 1 Mb/s up. Makes downloading ISOs a breeze. Ironically, it was the only way I could get a static IP address in San Diego, which is what I wanted it for, not the extra download speed.

      --
      In Liberty, Rene
    33. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      60GB/month is about 200kbit/s and since we are talking about a cap rather than average we can halve the number. On a 12Mbit connection this equates to 120x oversell. While I think some oversell is reasonable this is about an order of magnitude too much.

    34. Re:WTH is wrong with you people? by SickFreak · · Score: 1

      Seconded. Youtube videos, web 2.0 flashy bullshit, ADVERTISEMENTS, these all take up space. I don't want to pay just because some website refreshes itself every 20 seconds. How the hell is this anything other than an attempt to put the horse back in the barn by the telecom companies? How the hell does it cost the telecom more or less money if I use my bandwidth more or less? The pathetic infrastructure we have in this country doesn't change whether I use my internet more or less. This is a recipe for the devolvement of the web. Capping the use at 60G/mo. or whatever is not the point. The cap should be infinity, use it as much as possible. FFS, leave the users alone.

    35. Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

      As a South African, I would kill for 60 GB per month. I currently make do with 3. It sure beats dialup.

    36. Re:WTH is wrong with you people? by edunbar93 · · Score: 1

      Have you all gone crazy?!? where am I? My browser window says slashdot.org but I feel like I'm at a luddite convention!

      Yes, this is Slashdot.org. And amazingly enough, a few of us *work* for ISPs instead of being generally clueless about how it works.

      But let me give you some insider tips on how you can actually get free, unlimited bandwidth, without anyone bitching at you.

      Step 1: Extract copper from the ground.
      Step 2: Smelt copper.
      Step 3: Spin copper into wires.
      Step 4: Run copper wires to all the sites on the internet that you want to access. Ask them nicely if they can put new network interfaces into the servers you want access to.
      Step 5: This is the tricky part. You need to build a Cisco 5505 from scratch. You *could* build a router of similar capacity using an old PC, but the important part is "build". If you don't care too much about security, you could probably just build a 100-odd port switch.
      Step 6: You can technically set up your own name server, web server, and mail server on a single machine. I would recommend that you use a newer PC than you would the router. Especially if you want spam filtering.
      Step 7: Bitch on Slashdot that if you could do it for free in only 3000 man-years of labour, the ISPs should be able to provide it for free.

      --
      "No problem. I have the capacity to do infinite work so long as you don't mind that my quality approaches zero."-Dilbert
    37. Re:WTH is wrong with you people? by sexconker · · Score: 1

      Compress your data and learn to use the command line, please.
      GUIs are for sissies.

  65. Cell phone vs land line by mdmkolbe · · Score: 1

    A good analogy is cell phone and land line rates. In the USA, most people pay a flat rate for local calls on their land line, but have a limit on how long they can use their cell phone without steep overage charges. Not to say doing this for Internet is a good thing (I hated it when I was in UK), but it's not like the Internet is the only place we meet this kind of pricing.

    1. Re:Cell phone vs land line by freedom_india · · Score: 1

      More than cellphone its like Bankers: You have a low rate when you don't need the money.
      When you start needing the money, the bank hatches up its rate to make you pay through the nose for it.
      I had a low 1.79% APR till November. When i thought i could play some money with bank's money they hiked it by 3 times from this month onwards.

      --
      "Doing what i can, with what i have." ~ Burt Gummer
  66. Cripes, the way things are going ... by ScrewMaster · · Score: 1

    I'm gonna have to move to Taiwan to get decent broadband.

    Assholes, all of them.

    --
    The higher the technology, the sharper that two-edged sword.
  67. So what about services that stream video? by daniel142005 · · Score: 1

    If they are going to be capping the monthly usage what about services like NetFlix that offer (now unlimited for some plans) video streaming? These videos are obviously going to be a good size (probably 300mb-1gb, haven't tried it personally). I also heard that iTunes is letting you rent movies via download. All these new services are coming out that require heavy bandwidth, and the ISPs response is to cap it? If they do cap it, what kind of cap are we talking about. I currently have a 10mbps connection and pay $70/mo for it.. if its capped at 10-20gb/mo (although I probably would never use that). That pretty much limits you to what you can do... I didn't pay extra for a faster line so I could download less...

  68. Definitely a good idea by Spy+Hunter · · Score: 1

    This is a good thing because it puts the ISP on the side of the heavy P2P user. P2P users suddenly become an ISP's most profitable customers instead of the least profitable. If this became widespread ISPs would start standing up to the copyright cartels (well, those which aren't wholly owned subsidiaries of same, at least). Also, it gives them an actual incentive to upgrade their networks instead of just trying to squeeze more out of the ones they have.

    I know it's painful to have to actually pay for the bandwidth you use, but rational pricing structures are, in the end, good for everyone.

    --
    main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
    1. Re:Definitely a good idea by Anonymous Coward · · Score: 0

      What's so rational about pricing based on treating an essentially unlimited commodity, network bandwidth (given proper investment in infrastructure), as if it were actually scarce?

    2. Re:Definitely a good idea by Spy+Hunter · · Score: 1

      Bandwidth *is* a scarce commodity; it is *not* unlimited. In *every* connection, there is *always* a bottleneck; it can be one of the endpoints but usually it is somewhere in the cloud. You are generally sharing that bottleneck with other people, so someone has to decide how to efficiently allocate the the limited bandwidth. Fortunately we have a great system for doing that: it's called free-market capitalism, and its tool is money.

      --
      main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
  69. And they're doing it in Brazil... by Anonymous Coward · · Score: 0

    Interestingly enough they're doing just about what you described in Brazil (I'm talking about the major cable provider, I don't know about other services). Apparently they were clever enough to foresee the bandwith usage problem from day one, and their contracts from when they started up until last year stated that you'd pay X cents for MB if you'd excedeed Z transfer rate (I don't remember either amount), only they never charged the extra.

    Then they got real smart, and decided to promote new speeds (from 300kbps to 2Mbps) for almost no price difference, and sneakily introduced along with that a new contract that said you had a 20 gig limit, and exceeding that you could either be capped to the slowest speed they sell (200kbps, which is slower than the 300kbps or 256kbps they offered earlier) or you could buy another 20 gig for half the price of the monthly fee (and after that, another 20 gig and so on).

    You gotta love it, don't you.

  70. Re: bandwidth caps in Australia by McBruce · · Score: 1

    One common setup is to have your monthly allocation (eg I am on 20gb/month) and the 'month' starts on the date that you signed up for the service. Every anniversary date it gets reset. Therefore it tends to naturally stagger out pretty well.
    Of course, the biggest ISPs just reset everyone on the first of the month, but that's the least of the problems with their service.

  71. Re: bandwidth caps in Australia by complete+loony · · Score: 1

    Bandwidth caps are normally lifted at the same time billing is done for the next month. For example, the summary page provided by my ISP currently shows;

    Account Information
    Account Name: Adam Direct Average
    Account Type: ADSL
    Quota: 20,000 MB Per Month
    Next Billing Due: 6th February 2008 [20 Days]
    Usage Information
    External Download Usage: 8094 / 20000 MB Used
    Local Download Usage: 657 MB
    Upload Usage: 5368 / 20000 MB Used

    If you go to their plan page you can see that when you hit your limit on any of the 3 metered types of data they limit you're download and upload speed to 64kbps, nearly as slow as a modem.

    I believe they run a script to update your stats from their routers every fifteen minutes.

    Back in the dialup days it was common to pay for bandwidth by the MB, with plans that included a certain amount per month. With the move to broadband, the same types of plans were used initially. Until there were a couple of highly publicised cases of multiple thousand dollar bandwidth bills, because someone had left some p2p program or other minimised for the whole month. Then came the "unlimited" plans from telstra (with a bandwidth cap in the fine print as I've outlined above).

    While exact terms and implementations vary between AU ISP's, there are no cheap truly unlimited connection plans. And there is no where near the amount of bandwidth overselling as occurs with US ISP's.

    If I'm downloading something, and it isn't flooding my downstream capacity, the main bottle neck will either be outside of the country, or the machine at the other end of the connection doesn't have enough available bandwidth. It is extremely rare for any internet connection in AU to experience congestion in the backbone of the ISP's network.

    --
    09F91102 no, 455FE104 nope, F190A1E8 uh-uh, 7A5F8A09 that's not it, C87294CE no. Ah! 452F6E403CDF10714E41DFAA257D313F.
  72. Wrong by FlightTest · · Score: 2, Informative

    Probably because the gas and electric companies don't start charging you many times your normal rate when you use "too much".

    Maybe it isn't the same throughout the U.S., but in SoCal, that's PRECISELY how it works. Gas, electricity, AND water rates go up steeply as you use more and more.


    Looking at my electric bill, the first jump after the "baseline" is ~2x, the 2nd is ~6x, and the third is ~8x.


    I suspect some other major cities do this as well, but I grew up here, and it's just not a topic that comes up often.

    --
    Merde, il pleut encore!
  73. this is why... by Anonymous Coward · · Score: 0

    we need real QoS. You should get a certain bandwidth marked "low latency/high priority" (say, 500Kbps that's dedicated to me) and a certain bandwidth marked "high throughput/low priority" (like up to 24Mbps depending on what's free in the network). That way my torrents don't kill Granny's web browsing or some dude's VOIP call. If the bandwidth isn't being used by anyone, what's the harm if it goes to my torrent? The ISPs should't actually care about my traffic as long as I'm not squeezing anyone else out.

    I don't know how you'd actually implement such a system, but it seems like the only answer that's likely to please everyone.

    Hell, I'd be happy if I got 24Mbps from 12AM to 8AM when nobody's online and a quarter of that during the day when there's contention for it.

  74. Stories we'd like to see by careysb · · Score: 1

    Cable ISPs have determined that 5% of their users are using 95% of their bandwidth; accordingly, the cable firms have decided to reduce the rates for 95% of their customers.

  75. got it in one by !eopard · · Score: 5, Interesting
    Australia has had monthly download quota's for 7+ years now. In many instances it will be split into peak and off-peak quota. Eg: my current plan is 150GB/month, 40GB peak, 110GB off-peak (which is 1am to 7am for this ISP).

    Back in '02 Internode http://www.internode.on.net/ introduced Flat Rate plans, whereby you could download as much as you wanted while the network wasn't congested, however when utilisation reached 100%, those with the highest downloads over the last 28 days (rolling period) would be progressivly slowed down, to as low as dial-up speed. Once the network was less congested, your speed would ratchet back up (again depending on network congestion and your priority based on your downloads).

    Those that only occassionally downloaded large files would get full speed pretty much all the time, those that downloaded continuously would see their downloads slow during peak periods.

    It wasn't rocket science, but that 28day rolling period and how it worked was a confusion that eventually forced the cancellation of these type of plans - which is too bad, as they essentially gave everyone a fair go depending on how much you downloaded. No excess charges, just a flat fee and as much GB as you could squeeze out of the link.

    It was a great system and I was sorry to see it go. I'm sure the developer of the software was dissapointed in much larger ways - this system could have made bandwidth provisioning & customer charging a lot easier to predict and manage.

    More info in an FAQ http://whirlpool.net.au/article.cfm/1037

    --
    Boolean logic: True, False, and File not found.
    1. Re:got it in one by houghi · · Score: 1

      150GB a month? In belgium you get 10 or 12GB, depending on wether you are ADSL or Cable. :-/

      --
      Don't fight for your country, if your country does not fight for you.
  76. Japan anyone? by link5280 · · Score: 1

    Time to move to Japan where competition provides REAL high speed internet at a reasonable price. This is what happens when you have limited options for internet connectivity. http://www.washingtonpost.com/wp-dyn/content/article/2007/08/28/AR2007082801990_2.html?nav=rss_technology

  77. Re: bandwidth caps in Australia by afidel · · Score: 1

    What I don't understand is WHY the freaking cap is so onerous. If you have a 6Mbps line when do they cut it down to 1%, why not 10% which is still usable for many broadband uses but should still keep them from needing to massively overbuild for the big downloader (IE you are now like a "normal" user).

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  78. Re:think some more. by Anonymous Coward · · Score: 0

    good thing you're not trolling with your sockpuppet today, twitter... um, erris.

  79. Botnets by ma1wrbu5tr · · Score: 1

    At an end user level..

    I would imagine Botnets make up a significant amount of the 5% (if those figures are correct) of those "over-using".

    Maybe people will take their PC security seriously if more ISPs did this...

    "Norton said I was clean! What do you mean my computer is spamming people?"

    --
    Why can't we go back to using jumpers to configure slot adapter cards? Why? I say!
  80. If they want to police bandwidth by Progman3K · · Score: 3, Insightful

    Why don't they start by shutting down the zombies?

    --
    I don't know the meaning of the word 'don't' - J
    1. Re:If they want to police bandwidth by Anonymous Coward · · Score: 0

      The chainsaws have been shipped to Mars.

  81. Lessons from a country with shaping. by Anonymous Coward · · Score: 2, Informative

    This is a slippery slope you guys are talking about. Fight this as hard as you possibly can, because if you don't you will sorely regret it.

    Here in Australia, we have had caps for years now, after the only ISP at the time (the incumbent teleco, Telstra) introduced limits on it's Cable plans. It is normal to have an ISP offer a mere 10GB/mo or lower of bandwidth to normal people, often going as low at 400MB! And this is using cable (at 8mbit/s) or ADSL2+ (at 24mbit/s)! It takes seconds to blow your monthly allowance.

    Most ISPs go for the rate limiting approach, limiting you to 64kbit/s after reaching your quota. Then, even dialup is faster as you have compression on dialup but you don't get that on cable and DSL. The incumbent teleco has it's higher level plans (12GB/25GB) as being rate limited, and it's lower plans having excess fees. These excess fees are 150$/GB - which is between two and four times the monthly fee!

    What's worse, is three ISPs (two of them major); Telstra, Optus and Dodo "double dip", that is, they count your uploads as well as your downloads, and add it together to say how much you've used, rather than only counting downloads. It is quite common for kids to leave P2P applications running and not realising the consequence of this, and parents just think it is normal.

    We somewhat have an excuse, we don't have a lot of uplink to the rest of the world, and surely if all caps were gone, it would flood these connections. They're talking about having a new uplink installed via Guam in 2009 right now, which is supposed to lead to higher quotas. Here's hoping...

    At the moment, my ISP is rather nice. They have 128kbit/s download only cap once I download in excess of 40GB. I can upload as much as I like.

    But, you're on a very slippery slope. This will not lead to lower prices. Your average user will continue to pay the same amount they do now (maybe 5-10% lower, so that the ISP can "sell" the idea to the customer) for a 10GB plan, and charge 2 to 4 times as much for the higher tiers, upto about 100GB.

  82. Speaking of stupid..... by Khyber · · Score: 1

    "and ISPs have a very limited amount of backbone capacity"

    ISPs have limited bandwidth because THEY OVERSELL THE FUCK OUT OF IT. End of story.

    Might want to watch what you say. I've worked in the ISP realm (Back when IXL Memphis was a big provider) and it was always a case of overselling the hell out of a fat pipeline.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  83. Sounds great by sworoc · · Score: 1

    Just keep track of the amount of data that is advertising and SPAM, and be sure to factor that out of the data that you meter from my use. Better yet, just block everything that I don't want coming through. ktnxbye

    --
    If knowing is half the battle, what is the other half?
  84. And when the grandkids can't upload their pics... by Khyber · · Score: 1

    "They'll be much happier with the grandmothers who download a few pictures of their grandkids every now and then."

    And when the grandkids can't upload pics to grandma due to the stupid data cap and they finally get the reason why across to her in a form she can understand, grandma just cancels and insists on snail-mail polaroid pictures.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  85. sad but necessary by nguy · · Score: 2, Insightful

    I think the ISP's approach of selectively targeting the worst bandwidth hogs when they became aware of problems was the best one: it's easy to do and it doesn't limit what you can do unless there's a problem.

    Bandwidth caps and tiered pricing are a result of a few people not being able to exercise some self-restraint. It's the tragedy of the commons again. And the result of it is that bandwidth costs will go up significantly and everybody suffers.

    The culprits here are not the cable companies, it's people who believe that "unlimited bandwidth" entitles them to running BitTorrent and Joost 24/7, in clear violation of the actual TOS.

    1. Re:sad but necessary by Patersmith · · Score: 2, Insightful

      The culprits here are not the cable companies, it's people who believe that "unlimited bandwidth" entitles them to running BitTorrent and Joost 24/7, in clear violation of the actual TOS. I'm having a flashback to 10 years ago when I worked at a dialup ISP. We offered unlimited "personally attended" internet access, which meant that the fine print stipulated that you had to be sitting there using it. Of course this was in the early days of 56k modems and mp3s were just becoming the rage. The problem was the pricing structure didn't scale to people who would leave their rig connected 24/7 to download all those juicy new tunes.

      Cue the hand wringing and blaming the cusomer for "abusing" the TOS. Bring the hammer down hard and fast...those 5% who tie up our lines 24/7 cost us money and cause busy signals for the grandmothers who make us money. Find a reason to terminate their service. Drop their connections. Do something.

      What we were trying to do was squeeze the customers' needs into our business model. I think that was a big mistake. Instead of focusing on innovation and finding a way to service those customers, we let the competition do it. Cue the ads for DSL and (later) cable modem service. Connected 24/7 and fast, just like the customers wanted. Welcome to negative growth territory for the dialup business.

      The lesson I took from that is to watch the top 5% and find a way to service them. They will show you what the masses will be demanding 5-10 years from now. If you don't find a way to service their needs, your competition will. And they will eat the rest of your lunch, because those 5% are the leaders who tell all their family and friends they should terminate and follow them over to Beulah Land where company XYZ is doing it faster, better, and cheaper, and you don't have to deal with the service Nazis threatening to terminate or charge extra.
    2. Re:sad but necessary by stewbacca · · Score: 1

      Easy fix. If it isn't really "unlimited bandwidth" (as buried in the details of the actual TOS) then sue the cable company for false advertising. Is it really the consumer's responsibility to look and see if something that is advertised as "unlimited" is really unlimited or not???

    3. Re:sad but necessary by Kattspya · · Score: 1

      What is wrong with you people? If I'm sold a service I am under no obligation to not use the entire service. When you go to an all-you-can-eat buffé do you not eat until you're full? Do you start thinking that the owner might have made a prising mistake and the food might run out before closing time?

      If their infrastructure can't handle what they've sold they need to raise their prises and/or build better infrastructure and in some cases get sued for fraud. You as a customer have no obligation to the company other than to pay you bills and follow the contract.

      Utilizing a service you pay for is not like abusing a charity.

      Are you sure you aren't an astroturfer?

      NB: I'm not saying that flat rate is the only way to go but putting the blame on someone who's just using what they payed for is idiotic.

    4. Re:sad but necessary by nguy · · Score: 1

      What's false about it? Your bandwidth isn't limited. In fact, not even your volume is limited.

      All the TOS require is that you don't degrade service for your neighbors.

    5. Re:sad but necessary by nguy · · Score: 1

      When you go to an all-you-can-eat buffé do you not eat until you're full?

      Good analogy.

      When you buy unlimited home cable service, it's like buying the salad portion of the buffet: you can eat as much salad (=web browsing) as you want. You did not buy the entree or deserts, meaning you are not permitted to run P2P or servers.

      So, you're cheating: you're paying for the salad, but you're trying to eat everything.

      If you want the entree or desert portions of the buffet, sign up for unlimited business service.

      NB: I'm not saying that flat rate is the only way to go but putting the blame on someone who's just using what they payed for is idiotic.

      You did not pay for unlimited 24/7 bandwidth, you paid for web browsing and related activities at uncapped speeds.

    6. Re:sad but necessary by Anonymous Coward · · Score: 0

      Then why do they advertise it as "download music and movies faster?" There are Earthlink commercials (I think I heard them on a podcast a while ago) where Earthlink tries to differentiate their business from the next by the amount of music their service will allow you to download in 2 minutes. The cable/dsl co's basically *made* their business off of people wanting to get faster speeds to do things like Napster and such. Now they are complaining about it? Give me a break.

      If they don't want people to treat it as an 'unlimited' service, then DON'T CALL IT THAT. Stop trying to get the "grandma that checks her email 5 times per month" to think that she's "driving in the fast lane" and tell her exactly what she's getting. They are trying to market their service as something more than it is. They want the people that barely use the network to _think_ that they havbe something that they don't. This way they will feel better about their service and not jump to a competitor. This is bullshit.

    7. Re:sad but necessary by stewbacca · · Score: 1

      It's an old /. discussion, but basically, if Internet access is listed as "unlimited" then there shouldn't be any limitations such as how much data you download in a month. Otherwise it isn't really "unlimited". I didn't really know this was something that could even be debated.

    8. Re:sad but necessary by Kattspya · · Score: 1

      When you buy unlimited home cable service, it's like buying the salad portion of the buffet: you can eat as much salad (=web browsing) as you want. You did not buy the entree or deserts, meaning you are not permitted to run P2P or servers.
      So if I pay for an all you can eat buffé I'm limiting myself to the salad even though it says unlimited buffé? Unlimited or non-capped broadband means you can saturate your connection all the time. To derive any other meaning from those words is nothing but newspeak.

      You did not pay for unlimited 24/7 bandwidth, you paid for web browsing and related activities at uncapped speeds.
      Show me one ad where they specifically mention that the connection is not for downloading video or music or even one that only advertises mail and HTTP.
  86. That's not correct by Anonymous Coward · · Score: 0

    "Flat pricing just means that someone like me - who isn't downloading movies all day - is helping pay the bills of people who are."

    Not really. Broadband rates are set by the market, and only marginally by the cost of the bandwidth.

    Think of a nice restaurant. You go in and order all-you-can-eat chicken for $15. So they bring out this big friggin' chicken and you eat and eat and you can't eat it all... and you look over and this fat guy eats it like nothing and he keeps eating. Way more than you. So you think. Man... the only reason they charge me $15 is because that fat guy over there actually eats all the chicken.

    So you think... if they serve me a smaller chicken, and charge the fat guy more, then they'll charge me less. So you bring it up with the manager and he agrees.

    So you come in next time, and the chicken is 1/2 the size, the fat guy is there, but he paid $30, and you paid... $15. How can that be? I thought if the fat guy paid more, I would pay less. But I was charged the same. How can that be?

    There are a couple of very real factors at work here:

    1)First, you already have shown the restaurant you'd pay $15 for chicken. They'd be stupid to charge less.

    2) The restaurant needs a "minimum" price per customer. If you ordered ketchup on a chip, you'd pay $15 because that's what it costs to run the overhead of the restaurant.

    3) The fat guy is paying more, and that's just more profit for the restaurant.

    So this tiered pricing will not cost anybody less, but will *certainly* be used to raise prices, and everyone will get less data for their monthly price because you've already admitted you don't eat all that chicken anyway.

    You're not getting slowed down by the fat guy, and the fact that it's hard for the ISPs? Well, shit.... we're all paying them $40-50 a month for broadband, and their revenue was $16B last year. They *should* have to work hard for $16B. If it was easy, nobody would pay them $40/month for broadband.

  87. Re: bandwidth caps in Australia by complete+loony · · Score: 1

    Providing that kind of bandwidth wouldn't stop the biggest users of their network from leaching 24/7. At say 60KB/s you could still download about 5GB a day or 150GB per month. Even at 64kbps you can download 675 MB per day or about 20GB per month. But your connection would be useless for anything else.

    --
    09F91102 no, 455FE104 nope, F190A1E8 uh-uh, 7A5F8A09 that's not it, C87294CE no. Ah! 452F6E403CDF10714E41DFAA257D313F.
  88. 5% by ortzinator · · Score: 1

    Interestingly, the memo also claims that 5% of subscribers use over 50% of the total network bandwidth."
    Tanslated:

    We can stand to lose 5% of our subscribers
  89. What about the bottom 5% by bobstaff · · Score: 1

    I assume if time warner is so concerned about screwing more money out of the heavy users, they're also looking into giving refunds to the low users who don't use the bandwidth that TW planned for us to use under the "unlimited" scheme. Right??

  90. so what they aint first by Anonymous Coward · · Score: 0

    gci.net added tier and caps years ago, course no national but this makes time warner the first ever to do it

  91. docsis 3.0 by phirzcol · · Score: 0

    a few things need to be considered when looking at what cables "limited" bandwidth. First all bandwidth has a limit for what can be sent down the line downstream signal is from 54 mhz to 800 in my area with aprox 400 digital channels of which about 30 are high def and 70 are analog.
    745 mhz spread tells us we can fit 124 channel paths in the forward path per node
    about 10 digital channels can be carried in one 6 mhz analog channel path
    about 5 hd channels per 6 mhz spread
    400 digital channels divided by 10 per path gives us 40 channel paths
    70 plus 40 is 110 used channel paths out of 124 this is not however the total network load with fiber and nodes this is strictly the limit per node ie last mile
    in that last mile the 70 or so channels being taken up by analog will go away in 09 freeing up 700 digital channels 350 hd channels or 21000 mbs per last mile (last mile is not always the last mile the number of subscribers is taken into node count for a given area
    even with most populated nodes at 400 subs per node the extra bandwidth is 52 mbs per sub, we already have the channels we need converted to digital so that does not need to be figured into the "new" bandwidth, also we have tested our network to at least 1 ghz and are being pushed hard to get our network to 1 ghz thats an additional 200 mhz or 33 data paths 9900 mbs other new tech such as multi streaming (feeding multiple subs the same stream will utilize our network more efficiently.

    --
    Technology will default in society to its most rudimentary level:::stupid computers for stupid users:::
    1. Re:docsis 3.0 by knorthern+knight · · Score: 1

      > about 10 digital channels can be carried in one 6 mhz analog channel path
          No bleeping way, unless most of them are shopping channels showing slideshows of static images of products for sale.

      > about 5 hd channels per 6 mhz spread
          I call bullshit. Even Direct-TV with their "HD Lite" can't get that much compression.

          5 SDTV channels can be accomadated in 6 mhz. Beyond that, they start losing picture quality, and customers complain. High-Def TV (ATSC) already uses compression to fit into 6 mhz TV channels. You might get away with cutting the high-def channel down to about 4.5 mhz, but that's pushing it. Any more lossy, and you get HD Lite, and class-action lawsuits.

        There are some optimizations possible. The cable company can push all the channels out via fibre to a box in each neighbourhood. The "last mile" from the neighbourhood box to your TV set will only carry the one digital (and/or high-def) channel that you're watching, plus all the analogs. The set-top-box in your living room requests the appropriate digital channel.

      --

      I'm not repeating myself
      I'm an X window user; I'm an ex-Windows user
  92. Don't do the corporation's bidding! by JackHoffman · · Score: 3, Insightful

    Consumers should never attempt to solve a corporation's problems by not demanding the full product or service. Corporations will not lower your fees when you are in a tight spot.

    The first fallacy is to assume that there is a problem which can be solved by generating less traffic: New uses will always require higher bandwidths and generate more traffic, so even casual users will exceed any perceived "acceptable" limit. Back in the nineties, students were asked not to use the web (with its bandwidth eating graphics) too much. Internet access was much more expensive back then. Would the internet be as fast and as cheap as it is today if people had restrained themselves? The web dwarfed email traffic. P2P dwarfs web traffic. HDTV streaming or whatever is next will dwarf P2P traffic. The only solution is to keep upgrading the net.

    The second fallacy is that generating much traffic is unfair towards casual users who pay the same price. There's always someone who uses the net much less. Even without any P2P, most of the /. readers would without a doubt create several hundred times as much traffic as people who only use email and read news on the web. On the other hand, the casual users will make frequent use of the ISP's helpline to configure an email client or "fix the internet." The heavy users on the other hand would not be caught dead calling ISP support staff. Which do you think is more expensive, upgrading routers or paying people to handhold customers through everything remotely related to your product?

    The third fallacy is that imposing traffic limits would reduce the problem: If you can't download all you want, are you going to use up your limit at night or when it's convenient, i.e. when everybody else uses the net because that's when it's convenient for them too? The problem isn't the total traffic, it's the bandwidth at peak times. Whether anyone downloads hundreds of gigabytes at night is totally irrelevant, because there is no off-peak bandwidth shortage.

    1. Re:Don't do the corporation's bidding! by j1m+5n0w · · Score: 1

      I agree that it would be better for networks to expand capacity than to rate-limit their users, but the current state of things is that Internet access is a scarce resource that ought to be allocated fairly. Bandwidth caps aren't perfect; as you pointed out, avoiding peak hours is important as well, but it would prevent users from running bittorrent cliens 24/7 (which tend to eat up an unfair portion of the bandwith, as they use many TCP connections instead of one).

      It would be great if applications like bittorrent could be made to use only the idle network capacity. I read a paper awhile back about the merits and implementation details of having a deliberately less aggressive TCP algorithm; of course, users currently have no incentive to use that sort of thing, and ISPs might have a hard time discriminating between customers based on the fairness of their congestion control algorithms.

    2. Re:Don't do the corporation's bidding! by BVis · · Score: 1

      Perhaps if big ISPs like Comcast would stop spending resources (read: my monthly subscription fees) on impersonating me in order to degrade the usefulness of their service, then Internet access would be a less scarce resource. This sort of filtering requires processing power, which has a price tag associated with it (both in hardware/electricity/rent and in human resources required to program and maintain it). That money then cannot pay for more bandwidth to make the resource less scarce.

      Comcast would do well IMHO to be very careful of how it filters traffic. Once you decide to punish people for using a legitimate service (for things like freely available OS disk images, or for-pay services that use the bittorrent protocol to distribute bandwidth load) in the name of "oh well you're probably using it to trade copyrighted material", thus using a legal argument (copyright infringement) to justify the behavior, it's not a big step to then having to examine traffic for things like brute force SSH password attacks (since computer trespass is illegal), viruses designed to install spambots, and illegal content like child pornography.

      It's a very slippery slope, and the consumers would of course pick up the tab for all of it. I realize that it's their network and they get to say what traffic flows over it, but it's the tip of a very large iceberg that they may not be prepared or equipped to handle.

      This is, of course, all old news, but it bears repeating IMHO. Perhaps someone with more legal expertise could discuss how this might affect their common carrier status, if at all; once you start filtering for one thing, is it possible you could be compelled to filter for others?

      --
      Never underestimate the power of stupid people in large groups.
    3. Re:Don't do the corporation's bidding! by Kalriath · · Score: 1

      The second fallacy is that generating much traffic is unfair towards casual users who pay the same price. There's always someone who uses the net much less. Even without any P2P, most of the /. readers would without a doubt create several hundred times as much traffic as people who only use email and read news on the web. On the other hand, the casual users will make frequent use of the ISP's helpline to configure an email client or "fix the internet." The heavy users on the other hand would not be caught dead calling ISP support staff. Not true. I call my ISP almost weekly requesting a PVC rebuild. I think they're getting sick of it, and will just give me a new ATM PVC next time.

      --
      For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
  93. I wore an onion on my belt by internic · · Score: 1

    How about by user? I'm thinking of parents that will now have to settle agruements between siblings: "Moooomm! Jonny used up all the internet."

    And here comes the moment I start feeling old:

    This is how things used to be, back in the early days of AOL, Compuserve, etc. You got a certain number of minutes of modem access per month. Presumably disagreements like that did happen, but somehow or another people dealt with it. It was a big deal when AOL first came out with an "unlimited" plan, and the immediate result was that they couldn't handle the load. So the problem of "unlimited" access and overselling access isn't anything new either.

    Hopefully now someone will come along and talk about using gopher via the BBS they used to dial in to or something, and I won't feel so bad.

    --
    "You call it a new way of thinking; I call it regression to ignorance!" -- Operation Ivy
  94. Not my fault - It's your network. by djblair · · Score: 1

    5% of subscribers use over 50% of the total network bandwidth.

    That's their own damn fault for under-engineering their access network and offering speeds they can't reliably deliver. I'm guessing those 5% users are the ones making them the money. These are the customers with their $80/month internet Ultra-BlastOff(TM) 8Mb/768 with Mega-Boost®.

  95. Is it just me? by grilled-cheese · · Score: 1

    Is it just me or do all the ISP providers really need network analysts and computer scientists in R&D! It just seems to me like too many marketing firms and businessman are not listening to international statistics for total bandwidth per capita. ISP's just don't seem to get that bandwidth requirements are not the same as they were 2-5 years ago. This is a new digital age, embrace it or get left out in the cold.

    If the ISPs don't want to invest more money in lines, then they sure better be finding faster transmission methods with what they have (i.e. the new DOCSIS standards).

  96. Another approach by knorthern+knight · · Score: 1

    Speaking of Toronto, Teksavvy provides ADSL up to 5 megabits, with 2 options

    Unlimited (yes really) for $39.95/month for peering via Cogent

    Premium for $29.95/month for peering via Peer1, with 200 gigs/month, and excess usage at 25 cents/gig
    Ping times are 5 to 10 ms faster on Premium
    Your choice.

    I normally use under 5 gigs/month. If their basic DSL (actually SDSL) was 512 down / 288 up rather than 288 down / 288 up, I'd switch over to that. Even with the 10 gig cap I'd be comfortable.

    --

    I'm not repeating myself
    I'm an X window user; I'm an ex-Windows user
  97. Your understanding has remained behind by SuperKendall · · Score: 1

    Have you all gone crazy?!? where am I? My browser window says slashdot.org but I feel like I'm at a luddite convention!

    No, you are at Slashdot - but most of us have gained a degree of business understanding along with technical expertise at this point to know TNSTAFL (There's no such thing as a free lunch).

    You say "If the infrastructure of cable is a limiting factor then they need to RE-INVEST IN INFRASTRUCTURE", but are you also willing to pay $200 a month? Is everyone? The cable companies incur very real interconnect fees from high bandwidth usage, never mind expensive infrastructure that not everyone makes full use of.

    There is more going on here than a money grab. What's going on is a way to try and balance the competing needs between two very different kinds of users while still keeping a price point most people will accept. That's why I personally think a tiered pricing system is a great idea, because I want to be able to use my dollars to say "Yes I really do want a lot of bandwidth and am willing to pay a reasonable fee for same". If you just go spouting nonsense that everyone on earth should get 6MBs for a nickel, well it's just not going to happen and there are very valid reasons why.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Your understanding has remained behind by Anonymous Coward · · Score: 0

      but most of us have gained a degree of business understanding along with technical expertise at this point to know TNSTAFL (There's no such thing as a free lunch).

      The rest of us have gained a degree of armchair jurisprudence at this point and know that if someone wants to advertise unlimited internet, they ought to be held to that.

  98. Australian capping by errantEyes · · Score: 1

    It's kind of surprising that you guys in the US aren't more familiar with caps and shaping of broadband. In Australia there was only every completely unlimited internet for a year or two...I guess it's harder for us since a lot more of the internet traffic is international and therefore more expensive, plus we have less users. I think it's a reasonable measure to save the company money (as you can see from the stats, it's only really going to upset a very small percentage of users, but save a lot of money) however it seems some companies take it a bit too far just because they can. Most of the plans over here are capped at a monthly usage of 10-20gig for the average plan, with usage being slowed dramatically after the cap is met (64kbit/ps). Quite a few plans have shaping which count your cap or limit your bandwidth differently based on the time of day which I think is definitely a good idea. The company I'm with counts upload towards your cap and limits upload speeds (to a fairly low speed - 16kbyte/ps) which really gives me the sh!ts...makes internet multitasking very poor and effectively limits your download speeds because of the DL overhead. I think the ideal solution is a teared design where the more you use the slower it gets, the more off peak it is the less it counts, the lower the consistency of high usage the less it matters. I don't understand why everything always has to be implemented in massive steps rather than something with a gradient.

  99. Kilofoot? by novakreo · · Score: 1

    I am too far to get DSL (20K ft. from CO) How many nanofurlongs is that?
    --
    O frabjous day! Callooh! Callay!
    1. Re:Kilofoot? by antdude · · Score: 1

      20K = 20,000
      ft. = feet

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    2. Re:Kilofoot? by fader · · Score: 1

      How many nanofurlongs is that?

      30,303,030,300.

      --
      - fader
    3. Re:Kilofoot? by novakreo · · Score: 1

      Yeah, I know... it just seems like a strange bastardization of Metric and Imperial. Why aren't miles or yards used?

      --
      O frabjous day! Callooh! Callay!
    4. Re:Kilofoot? by antdude · · Score: 1

      Ask our American education system. I was never taught the other ways. :(

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  100. Like hell you are... by knorthern+knight · · Score: 1

    > I am paying for X MBps download and Y MBps upload (it is dedicated).

    No F***ing way a residential line is dedicated. It's "best effort" on an oversold connection. You want "X MBps download and Y MBps upload" guaranteed with an SLA, go for it. Just don't come back here whining about the several hundred dollars a month you'll have to pay for a business line.

    --

    I'm not repeating myself
    I'm an X window user; I'm an ex-Windows user
  101. Improved translation by knorthern+knight · · Score: 2, Insightful

    1) ISPs implement surcharges for high-gigabyte-downloading customers
    2) 5% of customers leave
    3) Net traffic usage goes down 50%, while revenue only decreases 5%
    4) Increased profit!!!

    --

    I'm not repeating myself
    I'm an X window user; I'm an ex-Windows user
  102. Japan by dan325 · · Score: 1

    When you can get a 100mbit connection in Japan for the equivalent of $14 / month, I feel like, if anything, Time Warner should give me this 8mbit crap for $2 / month -- and even that wouldn't be as good a deal as the Japanese are getting.

    Our ISPs really dropped the ball here. I had 6mbit internet in 1999 (had a really cool uncapped DSL package through Sprint :) ). Here we are 9 years later, and speeds have hardly improved. Meanwhile, the rest of the world has leapfrogged us.

    Don't tell me that we're putting too much strain on the Time Warner network. I'm paying those bastards $45 / month. I should be able to use my full 8mbits 24/7 if I want to. Internet in Japan is 40 times better (in terms of megabits per dollar) than it is here. Give me a break!

  103. reasonable caps by j1m+5n0w · · Score: 1

    It was a number I chose arbitrarily; substitute 2GB or 200GB if you like. I expect the median value of bandwidth usage is far below 20GB per month. Heavy users might find that too low, but they can buy service plans with higher limits with a higher per-month fee. I would much rather have ISPs state their bandwidth caps publicly and let customers decide if they're reasonable, than to randomly disconnect customers who "use too much", or for ISPs to start filtering or rate limiting specific applications or web sites.

  104. Customers will lose (as usual) by Whuffo · · Score: 1

    When they get all their new tiers and pricing in place it'll turn out that the light users pay the same as they always have and the heavier users will pay much, much more. No improvements in service will be provided and the cable company will collect more money for the same old thing. Good old corporate greed is alive and well...

  105. I prefer unmetered with speed adjustments by wikinerd · · Score: 1

    Metered is bad because it introduces bandwidth into the accounting sheet. It also links probably faulty meters with your pocket, and trust me this is a bad thing.

    Unmetered is also a problem because many times it is used as marketing speak for "come into our network and if we don't like you we will kick you out" and the acceptable use is never mathematically defined.

    Both of the above introduce human complexities, and there is nothing more unpredictable than human behaviour. You never know when your server may get slashdotted. You never know what your home ISP considers acceptable (they won't tell you because they want to be able to oversell).

    There is only one way to remove such complexities and this is to have unmetered service with speed adjustments.

    So for example, for a server you get a 100 Mbps unmetered pipe but if you use way too much you get capped to 10 Mbps. You still have service, just a bit slower. For home ISPs you have fast ADSL but if you use way too much you get capped to 64k or 128k. You still have service (way too slow, but you can still ssh and email). Of course these adjustments should be on a per-month basis, and there should be appropriate plans for those who constantly use too much and need the highest speed.

  106. An alternative would be Throttling. by goldcd · · Score: 1

    My Cable ISP in the UK provides me with a 20Meg connection. If I download over about 5 gig (about) during peak hours (4pm-midnight I think) my bandwidth gets throttled down to 5 Meg. Throttle is removed a few hours after it was imposed and off-peak.
    When this was introduced I was spitting feathers, but after a bit of thought, it's really not too bad - and better than the alternatives. Internet doesn't vanish on me, my bill doesn't go up and I don't have to 'do' anything to deal with it.
    Obviously I'd like the cap to be raised, the off-peak hours to be relaxed etc, but the general idea is OK.
    Only alterations I'd like would for there to be some sort of exception system for when you need to download something big and you need it right now during peak hours. No idea how it'd work though. You get three 'free days' a month and you click a button on a webapp somewhere to use one and remove your cap for a day?

  107. How to get the last penny by houghi · · Score: 1

    In Belgium on the 30th of December there was a 'heavy download day' to get attention to the fact that 10GB/12GB per month is not realy serious anymore.

    A few thousand people started to download heavily that day. They downloaded way more then just the average with some 8GB per person for that day. The providers did not even see a blimp on their usage.

    The ONLY reason they do it is so that they can charge extra, without the need to invest, Just like they charge some 30 to 60 EUR for fixied IP's for broadband and cable. No investment, big return.

    As there is a duopoly, there is no serious competition in pricing.

    The bandtwith is available to give everybody unlimited access. It is just so much nices to sqeeze the last penny from the customers, blame piracy for it and at the same time advertise how you can see movies and listen to music you download from the Intertubes.

    --
    Don't fight for your country, if your country does not fight for you.
  108. VirginMedia in the UK does this right.... by Dr_Barnowl · · Score: 1

    Instead of a hard bandwidth cap, the UBR is instructed to throttle the connection of anyone who exceeds a certain usage threshold during peak hours (1600-2100). Their connection is throttled for 5 hours from the trigger.

    This means that your connection doesn't suddenly grind to a halt, it just slows down to 25-50% of your rated speed.

    Yes, I agree that the solution that is ideal for geeks is to simply upgrade the infrastructure until we have all the bandwidth we can eat. This is not going to happen any time soon - P2P programs are just too good at eating all the available bandwidth (it is after all what they were designed to do). Even heroic measures would rapidly be offset by a ravening swarm of people downloading HD movies as the original ISO.

    ISPs rely on the fact that the "masses" are usually not heavy users. Alas, P2P is now beloved of the masses. P2P is the application that changed the way the average Joe uses bandwidth. Why else is my ISP offering 10, 20, and soon, 50MBit/s packages? 10MBit is enough to stream a full, broadcast quality, digital TV channel (8Mbit/s is the most I've seen DVB-T channels use in the UK). It's more than enough to stream several movies at once, if they are compressed using something more efficient than MPEG-2. It's enough to download a Linux ISO in 10 minutes. In other words, 10MBit/s is fast enough for most personal uses. The marginal gains of upgrading to 20MBit/s are minimal, unless you are doing something that can eat the extra bandwidth - and the only (non-business) application that does is P2P. That goes quintuple for 50Mbit/s!

    I'd be interested to see similar usage figures for urban Japan where they enjoy 100Mbit/s fibre to the home. I'd be willing to bet they are all P2Ping their asses off.

  109. The problem is how they advertise their services by Fross · · Score: 1

    ISPs have been constantly upping the ante in their advertising, promising more and more while simultaneously delivering less and less. Since broadband started with 256k/512k lines, up to today's 20M+ lines, they are obviously telling you their line is faster, you can do more, etc etc. But with bandwidth usage restriction, total download restriction, not to mention banning services on ports they don't like, there is absolutely no need for high bandwidth connectivity. 24Mb/s is useless if all you can do is email and web browsing. Perhaps streaming video gets faster, yeah, but:

    a) most streaming video is tailored for lower bandwidth, eg 300k/s
    b) watch a few of them and you'll hit your bandwidth cap anyway.

    These restrictions are only about "fair use" in that the network has not invested enough in its infrastructure to actually support all their customers. They are selling ultra-fast connections but not expecting people to actually use them, and thus putting small-print restrictions on these accounts while still accepting more customers and more revenue (which is ostensibly being spent on marketing rather than bandwidth).

    Vote with your feet, refuse to sign up to a deal with bandwidth restriction, and tell them why. Would you buy a car, if they only allowed you one liter of fuel a week?

  110. AMEN Re:WTH is wrong with you people? by Anonymous Coward · · Score: 0

    I cant believe how people here are now embrasing companies screwing them over and locking them down. I wonder if they get a warm fuzzy feeling every time they are told "YOU CANT DO THAT".

  111. A good idea by Anonymous Coward · · Score: 0

    Here in Australia, most broadband plans consist of a set quota with shaping applied if you go over that. This is actually a good system since service is guaranteed up to your quota (so you get what you pay for). Compare that with what I see in America where most broadband plans are 'unlimited' with vague excessive usage conditions and slowing down protocols they don't like. Also, with different quota plans, you will have a choice with regards to price.

  112. What ISPs really want... by Capt+James+McCarthy · · Score: 1

    I don't know why they just don't come out and say what they really want. A pricing system that is identical to that of the Electric Company. You get charged a flat fee, plus a fee for the number of packets down loaded and a fee for packets up loaded. Obviously there are technical hurdles for this method of billing, but I'm sure they will try and get there. Lucky for most folks, and unlike that of electric (regardless of what they tell you), there is still some competition for your ISP dollar.

    --
    There are no loopholes. It's either legal or it's not.
  113. Billing by full-capacity hours used? by Anonymous Coward · · Score: 1, Interesting

    Liberal-artsy major questions incoming, please bear with me. Assume a plan offers 60 hours of peak usage monthly, where "peak usage" is more than 1Mbps downstream.

    First question: How might the limited upstream limits for a cable line get worked into this plan in a consumer model?
    Second question: Under such a system, am I interpreting these usage scenarios accurately?

    1. News (RSS feed, social net site, and 8 web sites loaded simultaneously). Easy, I'm guessing ~45-60 seconds of downstream congestion per shot.

    2. E-mail (download 40-50 spams and 20-30 desired e-mails. Then, upload 10 e-mails with 400kB-1MB files in tow intermittently over the next ten to twenty-five minutes). The first part's easy -- one to three minutes of downstream saturation. I have utterly no clue what would happen with the second part. Does the plan track my usage by the second, or does it gobble precisely ten to twenty-five minutes of peak time?

    3. Web surfing (download 6-12 sites over an hour, complete with graphical UI elements and ads freshly loaded for each). A downstream version of the previous e-mail scenario. Assume each site takes 10 seconds to load; is the user charged for 60-120 seconds of peak usage, or for 6 to 12 distinct "blocks" of peak usage time?

    4. Gaming (1 hour with a mid-quality VoIP client chatting to 4-6 people). Yet another spiky usage graph. Lots and lots of bursts that might bounce over 1Mbps, but fairly low total data transfer. Could be less than 5 minutes real "peak" usage, but blocky time units could turn it into an entire hour of usage.

    5. Usenet retrievals (say, 24 hours chugging along at a modest 50kB/s). Presumably, this doesn't get counted at all, even though it could account for over 120 GB of transfer in a month.

    6. Large file, high transfer rate (Netflix movie, software updates, whatever, say 400-800MB at full download). Big, solid, "peak" downstream usage for 30-120 minutes. Easy, but maybe relevant when compared to...

    7. Medium file, medium transfer rate (say, 15 minutes of flash video from YouTube). Probably fast enough to break the 1Mbps barrier, but nowhere near most current downstream caps. I'm predicting this will eat peak time for however long it takes to download -- effectively charging more per MB than would be true with a faster transfer.

    8a. BitTorrent, plan A (60 minutes or so at >95% up and down saturation, THEN several hours "seeding"). Here's the one everyone gripes about. Obviously, one hour usage for the download. However, what might this plan do with seeders? Maybe the user downloaded 1GB in an hour at ~300kB/s. However, seeding a full copy at ~50kB/s takes another 5-6 hours. Is the user hit for 1 hour or 6?
    8b. BitTorrent, plan B (6 hours self-regulated to 50kB/s down with negligible upload, then finishes seeding at sub-peak). Does the user duck peak usage entirely?

    9a. Non-botnet spyware (always on, sending bursts intermittently). Yes it's bad, and no, I don't think I have any. That said, depending on how traffic is tracked, it could eat up many customers' peak usage while not actually causing hairy problems for the network.
    9b. Botnet (always on, busy traffic). This one seriously calls for some sort of intervention, but as botnet recruitment is a malicious attack from the outside (and isn't always preventable or immediately repaired by average users), should an unholy usage charge (what would a >200 hours peak usage penalty look like?) be levied against the (probably somewhat computer-illiterate) user?
    9c. Direct malice (I'm not good here. I'm thinking some sort of bulky, direct DoS stuff...ping flood? Port scan? Mass redirection?). Even barring actual infiltration, if someone starts flooding the user's access point and the router DOESN'T happen to be intelligent or well-enough configured to ignore all such requests, does the user start losing peak time to network "overhead?" Or, worse yet, does the penalty apply even if the user is running a network that's as unresponsive as Stonehenge?

    Understand that I actually find a peak-capacity-hour proposal somewhat attractive, but am simply unsure about some of the finer details.

    1. Re:Billing by full-capacity hours used? by mr_mischief · · Score: 1

      The slow but steady use of all those would count towards a total data transfer plan, but many of them wouldn't cause any saturation headaches for the network provider. I'm picturing something close to what commercial line customers get -- every 5 minutes or every 15 minutes it takes your average data transfer over the previous 5 minutes or 15 minutes. You'd be allowed 720 five-minute bursts or 240 each month where your average data transfer was over 1 Mbps, after which your average would be held to 1 Mbps with a cap around 1.5 Mbps.

      I don't see anyone complaining that their outbound capacity is saturated. There's a good reason for that, too. Most of our consumer lines (and in fact my office DSL) are asymmetric. We download much more than we upload, and our lines are configured that way. Many plans are something crazy like 6 to 8 Mbps down with only 256 to 512 Kbps up. That's because the line is being biased for typical end-user usage. However, the big lines that carry that traffic to the peering points for the big network providers are typically still symmetric full duplex lines. That means by planning for download capacity for all those asymmetric lines, the carriers are looking for stuff to do with outbound bandwidth.

  114. Way to kill IPTV by Gabrill · · Score: 1

    Tiered bandwidth is the surest way to kill IPTV. There are several complaints in this thread about streaming radio and video, which is what all the file-sharing group is trying to achieve. The media providers like RIAA and such are starting to realize that content on demand is possible and desired by the public (netflix and video rentals knew this a while back). Tiered internet IPTV and Steaming Radio will either standardize to the lowest tier of quality (yuck!) or give up all-together because those NOT in the article's 5% will have no economically viable access to decent streaming bandwidth. 95% of subscribers in a Tiered or Metered bandwith system will simply not order the services over the internet.

    And what about WOW?

    --
    Always going forward, 'cause we can't find reverse.
  115. Compared to Comcast by Xian97 · · Score: 1

    I have seen several articles on Slashdot complaining of Comcast's unknown cap, where they will tell you that you are transferring too much, but won't define how much is too much.

    http://yro.slashdot.org/article.pl?sid=07/08/27/0040220

    I think I would prefer a system with a known quantity and a method of purchasing more if you exceed the limit rather than just being cut off.

    You can always argue about the top 5% using more than the others. I know people who spend the majority of their time on the Internet and others who only log in for a few minutes to check their mail or get a stock quote. The enthusiasts will always be at the top of the curve.

  116. NNTP for Usenet by Inda · · Score: 1

    Why should I pay to download content from my ISP's server? The server sits on their network. I'm doing them a favour by not going outside their network.

    All ISPs should offer a server like this.

    --
    This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
  117. MOD UP by Anonymous Coward · · Score: 0

    mod up

  118. To all who say this is necessary... by zerofoo · · Score: 1

    Judging by past cable company actions, this will not lower anyone's costs except the cable company's costs.

    Do you really think that ANY cable company will offer lower priced packages for those that DON'T use a ton of bandwidth? If they did, according to their own numbers, 95% of their subscriber base would end up paying less than they do now since they don't use very much bandwidth. Those light users would pay only for what they need - just enough to check email and browse the web.

    Cable companies will implement tiered pricing for one reason only - to push heavy users off the system (to lower their costs) and to maximize profits from the light users.

    It's not about "ensuring network performance" or "lowering subscriber costs" - it's about cable companies not liking the deal they cut with their customers, and reneging on the deal.

    Too bad our spineless, corporate controlled government, can't regulate the companies charged with the stewardship of our public resources. Without that regulatory oversight, anti-consumer policies like this will continue to hurt the public.

    -ted

  119. I vote for paying per MB by Nerdposeur · · Score: 1

    How about really giving customers unlimited bandwidth? If they lack the infrastructure to support what they claim, then they should get better lines.

    Um... because there's no such thing as unlimited bandwidth? Any claim of "unlimited" just means "we've estimated your usage and we think we can handle it."

    Buying a product in bulk that expires every month makes no sense for the consumer. Doing it in "unlimited" amounts just means that those who don't use much have to subsidize those who use a lot.

    I think it makes perfect sense to pay for bandwidth and cellphone minutes in proportion to usage. Think about cell phone plans: if you don't use all your minutes, you're overpaying; if you do use all your minutes, you pay a big penalty for any additional use. End result: almost everyone overpays.

    I would much rather pay a very low rate per minute. That way I can buy exactly as many minutes as I need in a given month, at a known rate, and not worry.

    Why should bandwidth be different? It costs money to provide it, and those who use a resource most should pay in proportion to their usage. Just make the per-megabyte fee very low. This fixes everyone's problems: every consumer will have a fair bill, the provider will profit in proportion to usage, and if, like the grandparent stated, you only have occasional spikes in usage, it won't affect your budget very much.

    1. Re:I vote for paying per MB by FunkSoulBrother · · Score: 1

      [Blockquote]I would much rather pay a very low rate per minute. That way I can buy exactly as many minutes as I need in a given month, at a known rate, and not worry.

      Why should bandwidth be different? It costs money to provide it, and those who use a resource most should pay in proportion to their usage. Just make the per-megabyte fee very low. This fixes everyone's problems: every consumer will have a fair bill, the provider will profit in proportion to usage, and if, like the grandparent stated, you only have occasional spikes in usage, it won't affect your budget very much.[/Blockquote]

      I'd love this, but lets be realistic. if they make it something reasonable like .1 to .5 cents per Megabyte (is that reasonable for moderate internet usage somewhere between a torrent geek and grandma?), then Grandma would get away with a $5 or less bill at the end of the month, and there ain't no way the telcos would go for that.

    2. Re:I vote for paying per MB by FunkSoulBrother · · Score: 1

      I fail at posting on Slashdot :-(

  120. dumping TWC for DSL by Anonymous Coward · · Score: 0

    Glad I put in an order for dryloop DSL a couple of days back. Time-Warner can suck it.

  121. The fairest scheme, pay per bit by cthulhuology · · Score: 1

    Why can't we just get to a point where we just pay per bit? And I mean for everything, cellphone, internet, television, etc. If I'm downloading / uploading a bit, I should pay for that bit what it costs to transfer it plus say 20% which can be the profit margin split between the ISPs and carriers involved in the transfer. Such a system would be efficient, provide margins far higher than in many manufacturing industries, and would encourage bandwidth providers to build out the fatest pipes they can to the home.

    For example: Theoretical small local ISP Foo.net has a pair of OC-12 connections (622mbps each, 1.2gpbs combined) and pays $30k / month for wholesale bandwidth, the ISP has 5 employees at an average salary and benefits of $120k/year each ($50k / month employees), and an additional $20k / month in overhead. So if they had 1200 subscribers, each sustaining a 1mbps connection, their price per month would be $120,000/1200 = $100 / month.

    Now my Verizon Business class DSL (2.4mbps down, 700kbps up real world), runs $90 / month. I know that I don't sustain a 900kbps connection 24/7. Verizon posted $1.68b profit on $23.3 revenue last year according to Bloomberg, which is a 7% profit margin. Obviously Verizon is no where near as efficient as Foo.net. But these numbers are not unrealistic. :)

  122. If I have a bandwidth cap I will... by Alexpkeaton1010 · · Score: 1

    If I have a bandwidth cap I will:

    1. Not ever rent or buy movies or TV shows from iTunes or XBOX Live.
    2. Always use Adblock, Flashblock, and Noscript and never support any websites by "clicking on the ads".
    3. Avoid Youtube and other video sites unless it is important.
    4. Avoid buying games with very short single player modes but large online components.
    5. Will no longer buy games off of Steam or other digital downloaded websites.
    6. Cut my podcast subscriptions by approximately 95%. (no video podcasts at all)
    7. Cut back random surfing, blog reading, and social networking.
    8. Will go back to buying CDs instead of legally buying digital music from iTunes and Amazon.

    So if your business model is related to one of the above items, you will not be getting my support because you will be competing on my bandwidth meter against MMOs and P2P.

  123. Maybe its just me.. but this sounds.. good? by Wasse · · Score: 1

    I'm a heavy internet user. I do a fair bit of downloading files, plenty of surfing the net, some uploading, etc. Technology is something I care about greatly. On top of that, I make a fairly good living off it.

    With that in mind, I point out two things:

    1. Stop trying to sugar coat illegal downloading with legitimate use. Yes, there is legitimate use of P2P. WoW's patch downloader, being one of them. However those guys downing 5-10gbs (or more) of movies/music/tv a day, are using a hell of a lot of the bandwidth.

    2. Internet is a service. The more you use it, it seems to make sense you'd also need to spend more. I for one would be happy to pay more for my internet service each month; if I get good a fairly decent SLA, and lower latency, and high download speeds. Do I download 10gs a day? No, but I might download a few 100 megs, and the faster that gets done, the nicer.

    I don't have TW, I have some small cable company called Service Electric. I *wish* they offered tiered plans. Fact is, I want high quality internet service, and I'd be willing to pay for it. (Although within reason, of course. I'm not going to pay $200 a month for it.).

  124. You're An Ignorant Turd! by Anonymous Coward · · Score: 0

    Is that right? Isp's can't actually offer unlimited access to everybody? Then why do they do it, as they have for years? Why do they advertise unlimited internet access in print, radio, TV, internet ads all day long if they cannot actually provide it. If you are correct, that means that it is false advertising! Paying top dollar for a falsely advertised service is acceptable to you? Well it's not to me!

    Firstly, if your incorrect assertion is true, that they cannot provide unlimited access as they have advertised, then they owe their customers refunds and they need to stop the false advertising immediately! Indeed, anyone advertising an unlimited service that is not in fact unlimited needs to be sanctioned by the FTC.

    Second, if you expanded your myopic view a little bit, you'd see that there are numerous other places in the world that offer and deliver unlimited internet access at higher bandwidths for LESS money. These places don't seem to be suffering "poor" Time Warner's odious problem of "limited" bandwidth.

    Finally, I pay for a service that promises unlimited access. If Comcast or Time Warner feel that they can redefine the term "unlimited" to mean finite and very limited then they will lose my business. I may not be able to find the high-speed services of other nations but, there are more than enough services available for me to tell the top half dozen services to go to hell!

    Unlimited means without limit. What part of that do you not understand?

  125. Go lay some new cables by Bongfish · · Score: 1

    We've had this in the UK (and probably the rest of the world) for years now, with each ISP implementing it in different ways while continuing to advertise "unlimited bandwidth*".

    Here's a suggestion: send a letter to the heaviest users advising them that they're screwing with their "fair use" policy by transferring so much data (porn and torrents, I'll wager) and that they need to cut back or they'll be throttled. While doing this, apply a blanket weekly bandwidth limit to all their accounts that can deal with occasional spikes of traffic if a user wants to download a few GB of data at the weekend, but will shape the traffic of those users who are, as we say over here, "taking the piss" and leaving their computer on 24/7 with a queue of 100 torrents, or running servers off their home connection.

    I've been hit repeatedly by the hard, monthly limits set by most ISPs. Let's say you download a few game demos over Xbox Live, or you (legally) download a movie and some music. Do this a few times and you'll hit your ISPs monthly transfer limits, which are often as "low" as 10-30gb. I hit my previous ISP's limit within two weeks just from downloading backups of our servers every few days (off-peak, while Hamerica is sleeping). You've then got several weeks of crippled (10KB/s) downloads, while your ISP continues to bill you for the $50 "Unlimited" account you signed up for to escape similar bullshit at your last ISP.

    It's their own fault for overselling their capacity like a lot of "unlimited space and bandwidth" shared web hosting companies do; they promise unlimited monthly transfers and crazy speeds, because they believed that 90% of their customers will be light users who would essentially be paying the bills for the heavier users. Now that the "average" customer is spending more time with music and video files, downloading Jigabytes of porn and warez, or chewing up bandwidth on retarded Youtube movies, they can no longer support the business model.

    Here's another way to think of the situation: a restaurant offers "all you can eat" on a Friday night, where customers can eat as much pizza as they want for $20. Knowing that most customers will probably only eat $10 worth of pizza before they puke and/or leave, while only a few will eat $30 worth of pizza, they are using the same business model to make a profit. The "normal" pizza-eaters are paying for the fat bastards, who are the only ones to actually benefit from this type of deal.

  126. I live in the Beaumont area and.. by SuperCharlie · · Score: 1

    I haven't gotten a notice of change of service yet. I pay right at $100/mo for "unlimited" bandwidth and basic+ cable. I *will* go somewhere else if they try to cap me. There are DSL options in this area.

    1. Re:I live in the Beaumont area and.. by csplinter · · Score: 1

      I'm a Beaumont resident myself. I'm also a very happy dsl subscrriber. I've managed to get 890KB down from my $35 a month connection. So, you can just go fuck yourself time warner.

    2. Re:I live in the Beaumont area and.. by SuperCharlie · · Score: 1

      If thats AT&T/Yahoo then umm after their fun from yesterday about filtering things Im not sure which is worse.. I did do a little RTFA and apparently TWC is starting off with only new customers and not effecting current users..yet..

  127. "Limited" by The+Cisco+Kid · · Score: 1

    FYI, with DOCSIS 2, that limit is over 40Mbit/s and with DOCSIS 3 its over 170Mbit/s

    Considering net traffic is mostly burst traffic, I wonder how many end users the cableco's are putting on each segment.

    1. Re:"Limited" by The+Cisco+Kid · · Score: 1

      Oops, that was supposed to include this URL for reference:

      http://en.wikipedia.org/wiki/DOCSIS#Speed_Table

  128. People aren't complaining about 1) because... by TheAxeMaster · · Score: 1

    you can shut the tap off and you get to pay less. ISPs are still going to sell you a fixed amount (just like cell phones) except that they're not going to roll anything over (they can't roll over bandwidth). So the vast majority of people will still be paying for more than they use (and not less per month for it), this is simply justification to charge some users more than the current rate.
     
    What they're trying to do have tiers for both speed and transfer amount, which is the insane part. Imagine if your water company said you could have X gallons of water per month but only through a 1/4" pipe. If you wanted to pay extra, they could upgrade that pipe to a 1/2" and if you go over X gallons, it is this much more per gallon...everyone would be furious.
     
    ISPs can't reallocate bandwidth the way utilities can allocate natural resources. They have a certain amount of bandwidth whether it is being used or not. They won't even guarantee a minimum amount of bandwidth you will have, just a maximum that you can theoretically hit (other user usage notwithstanding). It is just fancy marketing to try to disguise their actual capacity per user. I mean, why upgrade the infrastructure when you can just try to sway the masses into charging a few users more for trying to use what they pay for?

  129. Truth in Advertising by Nom+du+Keyboard · · Score: 1

    Finally the end of the unlimited, undeliverable, service promises.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  130. I'm one of the "affected" users... by richardtallent · · Score: 1

    I'm in Beaumont, TX and have been a happy RR customer for a few years now. They kick ass over Bell's DSL service.

    But since I'm looking into a few online movie rental/purchase solutions (Dish, Apple, NetFlix, etc.), I could see myself becoming one of the affected users.

    I'm ok paying for my heavy-use times, just as I am with my cell phone, provided FOUR things happen:

    1. NET NEUTRALITY. They can charge me to eat cake, but no more whining about the baker's "free ride."

    2. EMAIL ALERTS. I don't want to go check some lame "bandwidth meter" every few days.

    3. NON-PUNITIVE RATES. If I go over one month, bump me up a tier that month, DON'T charge me some ridiculous "punishment" rate for exceeding my tier.

    4. BI-DIRECTIONAL. Current pricing is based on "average" current usage, so if I'm out of town a lot one month and I end up downloading less than the average bear, I should get the "grandma downloading recipes" (lower-tier) rate that month, automatically.

  131. TWC already does this. by AdrocK · · Score: 1

    I'm in upstate NY and TWC already does this with thier RoadRunner. Standard resigential service is at the low tier with around 8mbps/1mpbs, then Business Class at around 12mps/4mbps, but the modems will do around 15mpbs down and 15 mbps up, uncapped. ** All this came from the technician that last visited us at work.

    The uncapped ones aren't really a tier, since they're pretty much only used internally, but the residential/business tiered model is already in use. And anyone can subscribe to the business, for an increased rate. I think the business might actually have QoS preference over residential, too, but I'm not sure of that.

    --
    Those who can, do. Those who can't, teach.
  132. I'm already *irk'ed* by their service, but... by v3xt0r · · Score: 1

    the only other alternative in my area, is DSL, and the ISP that provides that (AT&T) has the same problems I experience on my cable connection, but doesn't offer nearly as much bandwidth for the price. If timewarner/roadrunner starts capping me, then I may be motivated to switch. I really don't want to switch to DSL though, and I sure as hell don't want all my unencrypted data passing through the AT&T 'tubes' (if I can help it). Not that I have anything to hide, it's just the principle. *monoliths* meh...

    --
    the only permanence in existence, is the impermanence of existence.
  133. Rest Assured by JimXugle · · Score: 1

    Everyone here needs to relax... I'm sure that no matter what those pesky customers say, this will be a great success!

    --
    -jX

    Don't you just love politics? It's like a comedy of errors.
  134. 60GB limit does not mean 60GB of downloads. by MMInterface · · Score: 2, Insightful
    Thats all great but as a customer I pay much less for my service in Tokyo than my service in Seattle, the service is much faster and I have yet to experience any downtime or slowdowns. Population density isn't the issue either because I can still get better service in much of the countryside in Japan than I can in New York City. The funny thing is cell phone data plans in the US are much cheaper than in Japan but they use those services far more in Japan.

    60GB is only a lot if you are downloading low quality content. But if you aren't downloading the crappiest YouTube videos you can find thats about 7 dvd porn images(not hd) or 7 video games not including the bandwidth you used to upload. The idea with Bittorent is that you have to upload content during and after your download is finished until you get a decent sharing ratio which is around twice what you used to download the material. So a 60GB limit does not mean you can download 60GB of content. On Bittorent that could be as low as 20GB of downloaded material if your client doesn't download any junk with it. With the crappy service in the US it does not take much to be in a situation where BT is running all day at low speeds that aren't worth mentioning.

    Disc image downloads are very common. Do I actually have to explain where you put it? Burn it to dvd. Have you seen the size of hard drives these days? You wouldn't exactly be filling 1TB or more of drive space anytime soon.

    1. Re:60GB limit does not mean 60GB of downloads. by damista · · Score: 1

      60GB is my d/l limit. Uploads are "unlimited", which is easy to say at 256kbit (nice contrast to the 9.9mbit downstream)

  135. 10 LET M$ = "Microsoft" by tepples · · Score: 1

    I love your sig. Nothing says "Annoying zealot ahead" like that dollar sign. I would see your point if it were "Micro$oft" or, in cases like this, "Comca$t". But "M$" is just the name of a string variable in dialects of BASIC from before the As keyword was introduced, and before the rise of MS-DOS and Windows, Microsoft was known for popularizing BASIC on home computers. Just imagine that the statement LET M$ = "Microsoft" was executed first.
    1. Re:10 LET M$ = "Microsoft" by Anonymous Coward · · Score: 0

      and "Linsux" is a town in Burma where there recently was an outbreak of "open sores". ha, ha, i'm so funny.

  136. Some broadband markets are contested by tepples · · Score: 1

    This doesn't make in difference in your pocket, just in Time-Warner's. Or in the phone company's? Plenty of phone companies already offer DSL, and Verizon is putting in fiber. It's a bit hard to extract monopoly pricing out of a duopoly market.
  137. They are chasing the problem the wrong way by default+luser · · Score: 1

    The problem is not that %5 of the users are using up half the bandwidth, it's that those %5 of users usually leave their torrents running 24/7. This means that in times of heavy usage those same %5 of users never let up, and it makes heavy periods that much slower/more expensive for everyone.

    The problem is, people expect the internet to work like air (always there, never-ending), when in fact it works more like traffic. We need to change this lack of understanding through creative ways.

    I think the solution is not to charge penalties for overuse, but to offer incentives for off-peak usage. For instance, I would suggest that a user get a $5 credit on their account if their TOTAL bandwidth usage off-peak versus peak is greater than 4:1, or something like that. You could also add to the category people who use less than a few GB in a month, to encourage light users to sign-up.

    So long as you make the peak time slots long enough, and make the threshold high enough, people will have to switch their torrents to specific times to actually quality for the credit. You could provide tools that remind users of the peak periods, and offer to automatically download data at non-peak times.

    Don't raise prices, don't punish consumers; entice them with credits, and let them make their own decision.

    *** I will now return to the real world, where none of the above will actually work. Meh. ***

    --

    Man is the animal that laughs.
    And occasionally whores for Karma.

  138. the griping by aron1231 · · Score: 0

    ok, so most of this fault lies with the ISPs for claiming to provide something they can't, and wasting monetary incentives besides. but for the life of me, i can't understand why so many intelligent individuals here can't grasp the concept of pay-per-use in a service. i know it challenges and, indeed, infringes upon most internet users here who think they deserve to gobble up as much bandwidth as possible and pay exactly the same as someone who uses very little... but come on slashdotters, i really have higher expectations... put aside you're biases and see this issue for what it is - an attempt at some form of fairness.

    1. Re:the griping by Anonymous Coward · · Score: 0

      You're suprised slash dotters are rationalising self interest? The I want it but don't want to pay for it and I have good/moral reasons to steal is the pervasive view here.

    2. Re:the griping by aron1231 · · Score: 0

      touche!

  139. Exactly by Nerdposeur · · Score: 1

    Grandma would get away with a $5 or less bill at the end of the month, and there ain't no way the telcos would go for that.

    You're right, they wouldn't go for it, because it's cheap for the consumer and fair. All I'm saying is, if we as consumers are going to argue for something, "unlimited" pricing shouldn't be it. That's the way The Man wants you to think. :)

  140. No worries by Nerdposeur · · Score: 1

    I knew what you meant. :)

  141. Changes that will happen if this is brought about by Technomonics · · Score: 1

    1. If I hit my monthly download limit, I will begin using a wireless connection my neighbors unsecure wireless router. It will be slower probably but I will at least be able to get to the internet and charge up their cable bill instead of mine. Maybe even invest in a van and do some WiFi surfing in the neighborhood.
    2. Cable companies will begin charging us more to access the same networks we have become accustom.
    3. Without some type of monitoring device for end-users, many people will be shocked to find cable bills of $200-$300 or more.
    4. Cable companies will begin to use this as differentiating service and may start imposing "usage taxes" on those who choose to use services such as "Vonage".
    5. What about those ads that download the same content eahc time you access the page? Are you now paying for advertising you dont want?

    AT&T has already announced that it may begin policing traffic on their network for copyright compliance and (oh yeah the real reason) differentiating service. We may end up being stuck with whatever crappy VOIP solution your cable company provides since they will block or at the very least slow down access to competitors software.

    This is no different from the phone company that offered a flat rate for unlimited calling adn then got pissed, cancelling the contract of someone who took them at their word and was using the network beyond what they considered "reasonable."

    This move would undoubtedly push me back to consider DSL service even though iw ould need a regular landline to make it work. In my area, they also have Wireless service so maybe that would be a solution.

    Thats my $.04 (adjusted for inflation)

  142. Re:think some more. by Kalriath · · Score: 1

    This is true, and yet at the same time not true. Even if there were competition, the ISP is still not capable of delivering unlimited bandwidth without overcharging people who use little bandwidth and undercharging people who use significant bandwidth. This is because bandwidth isn't free at any stage of the peering. You pay your ISP for bandwidth, they pay their upstream carrier for their bandwidth, and they pay their peering points for the switching. Providing unlimited bandwidth would require they have unlimited money.

    So as such, not having competition is a big problem, in that he can't get better pricing. However his neighbours are also a different problem, were he on flat rate.

    --
    For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
  143. A few things I have noticed... [rant] by thejynxed · · Score: 1

    1) Telcos/Cablecos/ISPs have dial-up mentalities in a broadband world. They need to face reality. This is no longer 1995.

    2) I have no sympathy for their costs. They've been handed over billions of dollars in publicfunding aside from their subscriber fees, not to mention partnership funding, etc through various governmental and private programs across the US. I don't want to hear their whining about the costs of infrastructure. The High Cost portion of the Universal Service Fee alone brought in $4 billion for payouts to the telcos during the 2006 fiscal year.

    When I read stories about them using money they receive for broadband roll-out in rural/suburban/small-town areas to subsidize phone-lines to mansions and resorts in Maui, I just want to send them a big FUCK YOU in the mail instead of my bill payment.

    3) They are finally figuring out ways to get back those "walled gardens" that AOL, Compuserve and the like practically killed the internet with way back when. If they can't buy the laws, then they will force it via "tiered" services and "data caps". They want a monopoly on the connection, the content, and the bill payments. I've read many, many comments on here trying to defend this disgusting pigopolist behavior. Fucking pathetic.

    4) I wonder why telcos/cablecos/isps are allowed to get away with fraud on such a massive scale? I don't know what else you call advertising, promising, and selling one thing while delivering something almost totally different. They either need to buck up and deliver the goods or stfu and go bankrupt. No more of this weasel-word crap. If they say they offering unlimited usage, but really are giving you "Our definition of unlimited means you can't use your connection for anything other than email on days ending in Y", then that is false fucking advertising, and if it isn't spelled out that way in your contract, sue the bastards.

    5) Disclaimer: I sued Verizon and won. For false advertising. So, you too, can win.

    [/end rant]

    --
    @Mindless Drivel: 100% of Twitter posts ever Tweeted.
  144. A way of life downunder by DRosser · · Score: 1

    All domestic broadband in Australia is capped (ADSL, cable and wireless) - the better ISPs will limit you speed (typically to 33Kb/s once you reach your monthly cap, the more rapacious ones will charge you per kb (ouch).

  145. This is good by peccary · · Score: 1

    I would love to purchase an always-on, burstable service, billed by the Mbit. I think it's a great disincentive to the use of horribly inefficient protocols and sloppy huge Flash applications on all the web pages everywhere. If there were some pressure for Web developers to be frugal about their bandwidth demands, then maybe the internet would be useful over cheap wireless carriers... once again. And things like community wireless mesh networks could be practical for Internet access.

  146. Mod parent up, Insightful by gr8scot · · Score: 1

    Are you offering me bandwidth, or GB - pick one. Because either I pay for GB, and you give it to me as fast as possible, and I pay for GB or I pay for 5Mb service all the time and you shove your limits. Which is it, you *don't* get to chose both.
    --
    All 19 hijackers were known terrorists 09-10-2001. Lack of FBI intelligence does not justify warrantless wiretaps..
  147. Old News getting New Coverage by EdIII · · Score: 1

    "5% of subscribers use over 50% of the total network bandwidth". I can TOP that.

    I was in a small college town when they rolled out cablemodem in 1997. Their SLA's did not specify any limits of any kind. No total transfer limitations and no limit on the bandwidth. Since the cablemodem was capable of 10mb/s, as was the backbone provider, I actually had a 10mb/s connection back in 1997. Very Cool. Especially since I had a 128K dedicated ISDN line right before that. However, I found out much later (about 17 months) that they were just about to go apeshit with me over my usage when I moved and canceled the contract. Between my buddies and myself, we downloaded over 4 terrabytes of data per MONTH (don't ask what). We were less than 1% of 1% of their user base and accounted for 99% of their traffic. Their lawyers had advised them that due to the structuring of their SLA, they could not forcefully terminate the contract. I actually had the audacity to complain when I turned in the equipment, since I had noticed our speeds dropping BELOW 1000kb/s in the last few months :)

    I don't say that to just get outright bragging rights, but to point out that I had NO IDEA of what I was doing. I paid for the connection and reasonably assumed that if I could "drive" 100 miles per hour, that I could do so continuously for the length of the contract with no penalty for mileage accrued during travel. This is actually a quite reasonable assumption and one that just about EVERY user makes with their connection. They have to have it explained to them otherwise.

    Most users are not aware that a 6mb/s connection can theoretically achieve between 1.5-2 terrabytes of transfer per month. I have personally seen cablemodem providers attempt to limit total transfer to the SAME approximate usage that a 56K Modem will use in a JUST A MONTH.

    It's bullshit and I have said it for years.

    The ISP's have taken advantage of people by advertising that they are 50+ times faster than a 56K modem, while failing to tell those same people that they can only ultimately transfer as much as they could with that modem. They have called it "gig limits", "overusage fees", etc. It's all the same crap they have been pulling for years.

    It's dishonest. Now that people are actually starting to use the full capabilities of their connections, the ISP's are facing congestion and bandwidth issues themselves. Their customers don't understand that if they went full speed, they would hit their cap in less then a few days in the month. It's like advertising Millenium Falcon speeds, but then dropping out of lightspeed after 10 minutes and using sublight the rest of the trip.

    In more direct terms, the ISPs are OVERSELLING their available bandwidth. Just like some concerts and airlines do. Sure, you make more money in the shorterm, but if everyone shows up at once...... your fucked. They loved advertising those speeds, but refused to tell you that ultimately it was no different than the crappy phone line connected modems they replaced. Hell, they even refused to advertise the DIFFERENCE

    I have no sympathy for the ISPs at all. They made their bed by offering faster and faster speeds to everybody, and now they should lie in it. Even if it means a tombstone for a headrest.

    P.S - I know some people may be doubting the speeds, but keep in mind this was a completely unrestricted cablemodem located on bandwidth next to a major university. A lot of our traffic was directly between this university and a few other universities at the time and those pipes were pretty direct and free back then.

  148. Thoughts on the issue by ziggy_prime · · Score: 1

    This will be as successful as the RIAA lawsuits, for much of the same reasons.

    The people using the "5%" of the bandwidth most likely fall into the following categories:

    1. People hosting web sites/servers (few)
    2. People using legit streaming media (a few more)
    3. People sharing files legally, such as Linux distributions (a few)
    4. People sharing music, movies, and the like illegally. (majority)

    Three of these four groups are doing what they are doing because they don't like to pay for more that they have to, or at all in some cases.

    1. Doesn't want to pay for hosting when they have perfectly good hardware at home.
    2. Many like the ease of downloading media.
    3. Freely available, open source software. They don't want to pay Micro$oft, so why would they want to pay for bandwidth caps?
    4. This one is obvious.

    The problem is that technology is constantly changing, and the push is for removal of limits. Heck, Korea has faster average bandwidth than we do in the US. Even Belgium is ahead of us in that department.

    This smacks of Time Warner using area-monopolies to increase their profits.

    What is an area monopoly, you ask?

    In many areas, the cable companies have colluded to price fix the market. For example, in Indianapolis, where I live, they have carved up the city into various areas. No two cable companies exist in the same areas of the city, meaning that consumers have the choice of cable, satellite, or AT&T. You can't pick and choose your cable provider, except by where you live.

    This allows them to charge whatever they like for services. About two years ago, I moved from one location to another within the same cable company's service area. They charged me $180 to move the service, even though they did not replace the modem or cable box, the technician was incompetent to the level that I had to step in and finish the install, and they nixed their promotional pricing because, although I had a few months left on the promotion, because I wasn't a "new customer" at the new location, they did not feel obliged to live up to their end of the deal.

    This is normal here, because Comcast and Brighthouse have carved up this market like a Thanksgiving turkey.

    For many years, Comcast was better with customers and reliability, but that has been changing.

    What I find ironic is that the market for television is shifting so that consumers do have viable options. The problem is that unless you want to pay more for DSL's limited service, you are pretty much at the cable companies' whims.

    Luckily for me, I am in the Brighthouse network now. Same high price, but at least they have good service. I get ~4mbs down now, although late at night it can peak pretty high.

    So, what is the result of this? AT&T, Verizon and the like, which were fighting an uphill battle to reopen the data market despite backing the loosing horse of residential DSL, ends up being handed customers through this approach.

  149. Hell no by Anonymous Coward · · Score: 0

    How about the push toward Digital Downloads of our games. I own Many games that are download only. Two from Direct 2 Drive, a shit ton on Steam, an expansion on EA, and GameTap has a good 1000 games. Those business models stand to be hurt by this. Add Apple and Netflix's push toward legit movie downloads and the average user can use a ton of bandwidth depending on the size of his family

  150. Dirty secret of cable systems by vacuum_tuber · · Score: 1

    One thing I never see mentioned in these discussions of bandwidth, especially cable Internet bandwidth, is that the DOCSIS standard quite clearly provides for cable Internet providers to utilize more than one cable channel slot for packet service. Do they do that? Not as far as I know, and definitely not in the Time Warner Houston service area where I first signed up. I've been paying a total of about $140 a month incl taxes for a static IP cable Internet feed. Having read the DOCSIS standard and the Cisco technical data I would have thought that people with business accounts, paying 3-4 times what residential subscribers pay, would be fed through a different channel. Nope. If some kiddies down the block get busy downloading MP3s or movies, my business bandwidth will go in the crapper. It's generally pretty good but I've measured it at times slower than a dialup. A bad dialup.

    I once got to talk with the inner sanctum of technical support in the Houston area. The guy quite frankly confirmed that just one channel is in use for Internet. They deliver tons of channels of pure crap, but use only one for Internet.

    So the next time you experience bandwidth clog on your cable segment, or want to formulate a position regarding cable bandwidth, just remember that just one of those junk channels like Home Shopping for Lesbian Dwarfs with HIV or Home Gardening for Locations between 35.5 and 35.6 degrees North Latitude or those pay-per-view channels that no one watches, could double the Internet bandwidth in every head-end segment.

    But cable companies have never shown signs of intelligent life.

    --
    Look at the bright side: there's always seppuku.
  151. Bandwidth Caps are not new at Time Warner by jerunamuck · · Score: 1

    I telecommute 100% of the time. As a software developer I often have need to transfer large data sets both upstream and downstream. I've come to accept the slow 128kbps upstream. At least it's consistent. It's the downstream bandwidth where their official polity departs from their practices. Within an hour of starting a large transfer I find my bandwidth "mysteriously" drop to 48kbps and remains there for exactly 24 hours after the transfer is complete. My neighbor's bandwidth measurements seem unaffected at these times. Time Warner support claims no such bandwidth caps exist and try to baffle me with their poor understanding of network implementation. At least two level 3 support reps have referred me to a paragraph in their TOS stating that P2P is an unauthorized use of their network. Other level 2 reps press a hard sell for their business class service which would (officially) only get me hosting space in their data center at twice the market rate.

    All the wink, wink, nod, nod feedback from their support staff leads me to believe that not only are they capping bandwidth but doing so in a legally shady manner. I suppose the prospect of an official tiered bandwidth package is appealing so long as they actually deliver the promised bandwidth.

    Unfortunately, Time Warner Cable is the only broadband provider for miles around. If there were anything else (even a decent satellite signal) I'd switch in a heartbeat. I've had nothing but trouble with them form the get go and don't even get me started on VOIP through their network. I don't believe the only reason their service is reliable and others aren't has anything to do with the expertiese of the other providers That makes them a local monopoly and in my opinion a "Public Utility". So why do we keep exempting them from PUC oversight?

  152. Unfair limit on deaf community by kellyboy · · Score: 1

    I strongly think it's really unfair to deaf community if they cap it. Deaf people now use videoconference type of relay service to communicate with the world using videophone similiar to Dlink's i2eye. Check this link below to explain why it is a problem. The blogger in this link is deaf as well as I am and having broadband connection has been one of the greatest technological achievement for us deaf people because it allows us to be independent and better access to communication.

    http://jarednevans.typepad.com/blog/2008/01/time-warner-cus.html

    Here are an example of video relay service. http://www.sorenson.com/ That company is one of many company that provice service to deaf and hard of hearing community.

    Since internet came into being, accessibility for the deaf has improved tremendously (Sidekick, Blackberry, videophone, videorelay,WWW,and etc etc) basically we deaf finally have equal access to information easily as hearing counterpart.

    So Time Warner's plan to cap broadwidth will seriously offend deaf community (5gb/a month bandwidth is equal 3.5 hrs of video phone a month). I wouldn't be surprised if FCC is investigating this.

    (I think i need to go take class to learn how to write better .....LOL )

  153. This is good! by WhiteWolf666 · · Score: 1

    At least in areas with competition. Now, in places where you have a choice, the providers will compete based on GB per month per $$.

    Is this a good thing? Doesn't this mean that market value for bandwidth will drive companies to upgrade their equipment?

    It would be _excellent_ for local governments to encourage this sort of behavior while providing incentives for new entrants to the ISP market. In fact, I think it would change the way the U.S. broadband infrastructure worked.

    And eventually, some provider would find the "correct" quantity of bandwidth to satisfy most customers, and then the financial model necessary to justify rapid last mile improvements will be there.

    Frankly, the reason we don't have "really fast" last mile connections is because the ISPs of America (except for AT&T, which is just bent on being backwards, and Verizon, which is already working on "really fast") are terrified of what super-duper connections to each customer will do. Comcast/TW could _easily_ setup their network to burst 50-500 mbps downstream, and split nodes as needed (that's a fairly static per subscriber cost). The fear is what would happen X subscribers began using an average of 25 mbps 24/7, breaking their financial model in the backbone costs. Even if this is _unlikely_, the risk is such that a public company will be unlikely to try it; simply because this is what caused @home, to fail.

    Find the "right" number, that you have to offer "5 TBs" per month for $XXXX, and you know that your customers will unlikely use more than that on a monthly basis, and you know that if a customer does you more than that you can bill them for it, and suddenly there's nothing wrong with spending a fixed network upgrade cost to buildout nodes capable of bursting 500 mbps downstream to _each_ customer.

    The key is competition. The market will function to find this "appropriate" number, and even make sure that ISPs are passing on the correct level of "per GB" cost, if and only if there are enough ISPs around to keep each other honest. The big issue here is last-mile costs, and I think that new technologies (WIMAX and others), plus localities providing incentives and rights of way could resolve this.

    Until then, however, capped pricing will be counterintuitive, because it is less profitable for a monopolist to delivery oodles of bandwidth cheaply than for it to gouge consumers (look up monopolist pricing in an economic text book). What we need, as always, for the free market to function is low barriers to entry.

    --
    WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
  154. stop making things up by nguy · · Score: 1

    If they don't want people to treat it as an 'unlimited' service, then DON'T CALL IT THAT.


    Show me where Comcast actually calls the service "unlimited" without any qualifications.

    But even if Comcast's ads were misleading, the consequence is simply that the contract between you and them becomes null and void and they reimburse you for the last month. If that's what you want, just give them a call.
  155. and they say Americans can't negotiate.. by Anonymous Coward · · Score: 0

    ... and they're right. I dont want to see this Australian limit crap spreading elsewhere in the world. There are next to no tech companies here, telecommuting is out and any new media business or legal downloads is out because when your internet ceases to become a conduit and considered part of the expense of anything you get through it, you start to feel double charged because you are. No one in Australia is happy about the current situation. It has REDUCED infrastructure investment, broadband application, the whole nine yards.

    Telecommuting and starting a company from home? RIDICULOUS. These are the things America are strong at and are still leading the world on. And you guys want to shoot yourselves in the foot? ... MORE?