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@Home quietly initiates 128k upload cap

Ethan Butterfield writes "Looks like the days of wine and roses are over for @Home subscribers. A global 128k upload rate cap is @Home's solution to their chronic bandwidth problems. Man, I'm glad I have DSL. " Even 128k seems fast to me, but this article will definitely raise your eyebrows.

309 comments

  1. Re:Optimum Online anybody?? by QuoteMstr · · Score: 1

    I, too, use Optimum Online... I've had outages since it was installed, but at least they don't have that evil firewall anymore. I certainly hope they don't impliment an upstream/downstream speed cap. Then again, I'd rather have a speed cap than an outright, and arbitrary, download limit. They should upgrade their connection to the backbone, not limit user's speed.

    It's all a government conspiracy, I tell you. The NSA is probably involved in Echolon... thnk about the connection here! With high speeds, Echolon computers cannot scan and store inernet traffic fast enough... so they try to limit the speed of a download.

    "When the government[or company, for that matter] no longer meets the needs of the people, the people have a right and a duty to rise up and replace it."

  2. Re:This only hurts the w4r3z k1dd13z so who cares? by Velox_SwiftFox · · Score: 1

    I guess you spend all your time on the @home home page, right? :-)

  3. Re:Absolutely no surprise. by conform · · Score: 1

    concentric runs a private DSL network; they make a ppoint of establishing service where the local telco doens't reach yet. so you pay more because there's less piggybacking off the existing infrastructure.

  4. Re:Blame the Pr0no and Warez Kiddies by iryll · · Score: 1

    Actually, I would have to disagree with you. As suggested in previous comments, the type of data possibly played a large role in the abuse of @Home's services.

    "Warez/mp3/porn(Insert Illegal stuff here)" are inherently bandwidth intensive, and when placed on any public server, they become the target of tens of hundreds of hungry--so-called--leechers. Granted, "private" servers exist, with a supposedly limited audience; however, they still maintain the singular flaw of all servers, which, I think, @Home and most all broadband "bargain" consumer ISPs truly wish to avoid--redundancy.

    It's one thing to have John Doe download a piece of data (regardless of its type or legality). However, it is an entirely different case when John Doe serves that same data to others. In the latter situation, that data may be served 10, 100, or 1000 times, ultimately leading to redundancy and inefficiency.

    This is where Warez/Mp3/porn come in. Unlike the occasional hot development, like Linux, items of questionable legality (or decency, in the case of porn) seemingly effortlessly draw crowds on the internet--regardless of the quality or quantity of the data--as there is, unfortunately, a natural tendency for some people to experiment with the darker sides things. And quantity is the biggest issue of Warez/Mp3/porn. Like a pesky roach, much tends to gather around one--how many single disk (1.44MB) warez releases exist? How many Mp3 ftp servers have just one single? Or porn sites?

    The mere popularity and size of Warez/Mp3/porn naturally brings about a huge amount of redundancy, and thus wasted/abused bandwidth, for any "home" oriented service. The sad fact is that few things surpass Warez/Mp3/porn in server usage and bandwidth consumption. (Exceptions do exist, of course... I know that for a fact, but for a general consumer service like @Home, I think this generalization is reasonable.)

    Unfortunately for some, @Home may even have proof of questionable data being the cause of the majority of its abusers and could levy that to its advantage in any upcoming disputes...

    This is, of course, my opinion based upon some personal observations, so.... don't take it too harshly--'kay? Thanks. :)

    --Oh...as a passing note, I bet it has been a shocking experience for those warez/mp3 couriers/ops operating through @Home lately. Though, it's probably for the better...

  5. Yep! by Anonymous Coward · · Score: 0

    There are two reasons against this:

    1) They dont want fair queueing. They want to rip their coustomers off and charge for a better service.

    2) Very few devices impliment fair queueing. In fact, the only one I've found useful is the CBQ implimentation in Linux 2.2.

  6. Re:No server for you!! by Anonymous Coward · · Score: 0

    What about an ICQ user who leaves the built-in web server enabled and then a script kiddie cracks it and uses the ICQ user's computer as a p0rn+WaReZ distribution point?

  7. Re:MediaOne by KevCo · · Score: 1

    I have MediaOne in Canton, MI (near Detroit) and I've had no bandwidth issues at all. The news server was having trouble a few months back but they seems to have resolved it. The mail server goes down periodically for a short time but it hasn't been much of a problem.

    I love MediaOne and I never want to be w/out my cable modem again!

  8. Clue II by Velox_SwiftFox · · Score: 1

    Nope, except for near-mythical multicast broadcasts, at least as much is read from a web or cache server onto the network as is sent to the user - usually more, due to dropped and resent packets - and the server receives at least as many bytes of acks as the client sends it. Perfectly symmetrical.

    If, however, you are only concerned with the cable modem end rather than the Internet as a whole, then in the cases the article is concerned with you have it exactly backwards - the servers require as much or more bandwidth to the Internet as from.

    1. Re:Clue II by forii · · Score: 1

      This isn't what he's talking about. He's talking about the fact that during a download the amount of data going in one direction is much larger than the amount of data going in the reverse direction. That's the asymmetry that he's talking about.

    2. Re:Clue II by Velox_SwiftFox · · Score: 1

      Exactly! And for a connection going in the opposite direction, trading the server and client end, just the opposite condition prevails. So it all balances out over the whole Internet, get it?

  9. Re:This is not such a bad thing by Chase · · Score: 1

    Can't ipfwadmin (on linux) be used to set up rules to disallow connections from machine to specified ports? I've done it before with RCP wrappers but it always allows the initial connection and appears to be a live port. I had a friend set up his machine in this way with ipfwadm and it did what he expected, ignored the connection attempts.

    --
    -==-
  10. Re:This is not such a bad thing by Hobbex · · Score: 1

    Yes, I know, and this is part of the issue. The point I am trying to make is that the Broadband ISPs can't afford to supply unlimited bandwidth to people who are going to run servers on it. This is fact, it has nothing to do with what the stupid companies said or didn't say.

    So as it is, you have a choice between a ratecap, a firewall, and generally bad service. That @HOME are a bunch of idiots who couldn't do the elementary math of guessing that their network would be overloaded when they launched it is really a moot point. You should have done that math...

    Their is a certain group of people (who I seem to find are more predominant in America then here) who are always whining about whether things are right, fair, instead of just looking at the situation and trying to make the best out of it. This is the same philosophy that has turned the American legal system into the great cludge of stupidity it has become.

  11. Re:Absolutely no surprise. by forii · · Score: 1

    I doubt that it was sold as "unlimited" I had cox@home for a while (until I moved), and I knew from day 1 that you were not allowed to run a server. Just read the contract that you sign.

  12. Re:I still wonder by Hobbex · · Score: 1

    I thought this was a well known English proverb, but maybe I am mistaking (proverbs are a bitch to bilingualism, I can never remember which come from what language).

    More clearly stated it would be - "You have to decide whether you want to eat your cake or have it later - you can't do both."

  13. Don't use cable modems by Anonymous Coward · · Score: 0

    I have DSL, and wouldn't use cable if they
    gave the service away free. The network
    architechture of cable allows anyone one the
    same local loop to see everything you do just
    by spoofing your IP address. DSL does not have
    this problem.

    1. Re:Don't use cable modems by Teman+Clark-Lindh · · Score: 1

      Yeah, yeah, yeah. Ever use a University network? Ever connect to a machine in a university? Ever connect to a machine anywhere? Gosh, you could be vulnerable to packet sniffing. Better not use any machines. Ever. :)

      Solution: SSL

      --
      There's no mystical energy field that controls my destiny. It's all a lot of simple tricks and nonsense.
  14. Re:Yikes! by Sancho · · Score: 1

    um dsl is only 256k total... so you'd be geting twice the upstream, for 1 18th of the downstream....

    Um... look who's not paying attention. DSL and Cable u/dl is different depending on the provider. Around here, (if you can get dsl) you have options for 64u/256d, 384u/d, 768ku/d, 768u/1.5M d, and 1.5M u/d. All numbers are for kilobits unless otherwise specified.

    However, in other places, just depending upon the provider, the speeds may be very different.

  15. Incompetence and Stupidity a deadly combo by Hangtime · · Score: 1

    @home I feel is in violation of a couple of FTC laws regarding advertising. I know listening to the Dallas radio stations that @home advertises speeds of 50 times faster then a modem. The cap thing would be like the water company saying to you "Were sorry you can have all the water you can pump but as a feature to our customers you can only give x amount of gallons of water to clean per day." Pretty pathetic isnt it. I would go ahead and contact your public utilities commision about this also might be a good idea to write the FTC. I have no problem with @home needing to restrict pipeflow while they upgrade backbone but

    1. Dont advertise what you cant deliever
    2. Dont tell someone a restriction on your service is an added feature.
    3. Dont do the above unless you plan on compensating subscribers with a rate reduction.
    4. Dont be go sneaking around about it and not tell your

    Any sort of move an RBOC, electric company, water company makes has to be approved by the state governing body and also clearly explained to new and exisiting subscribers in the form of correspondence. Bad @home, Bad. No cookie.

    1. Re:Incompetence and Stupidity a deadly combo by Velox_SwiftFox · · Score: 1

      5. Don't try to put in a set of water mains and promote water use beyond what your sewer system can handle, even if you can make more selling water than charging for processing sewage. And if you do make that mistake, don't bitch that your customers are overloading the "outgoing" channel.

  16. Well said, and all of this whining is killing me! by sspiff · · Score: 1

    In the US something like 95% of people use dial up access. Where I live, there are no cable modems (nor are they likely to be anytime soon as this is not a high tech or affluent area) and ADSL is far too expensive for the average user.

    Like you said, you get what you pay for and anyone who knows anything about shared bandwidth on cable modem systems should have seen this coming.

    Is hard for all us 56k dial up users to get all teary-eyed just because your upload rate has been cut back to a mere 128k. Consider yourself very, very lucky to even have a cable modem.

    Contrary to popular opinion, universal broadband internet access is a loooooong way off. . .

  17. Re:No server for you!! by Anonymous Coward · · Score: 0

    I feel sorry for you guys and your horrible DSL pricing. I live in Calgary where I get 2mbps (2 down, 1 up) for about 50/month canadian (35 US). I can run whatever services I want as long as I don't break the law.

    We're really spoiled here. :)

  18. Paull Allen by delmoi · · Score: 1

    Paull Allen owns Trnsmeta, I belive
    _
    "Subtle mind control? Why do all these HTML buttons say 'Submit' ?"

    --

    ReadThe ReflectionEngine, a cyberpunk style n
  19. Re:@Home's Business Model by Anonymous Coward · · Score: 0

    Great article, fellow anonymouser. I would have said something similiar if I had read it earlier. @Home's plans to offer service to SoHo/businesses is their reason for this capping. Not saying that it's really a good thing, but they have their reasons. Since their network is on a shared segment, they have to do these kind of silly things. Their business plan will not be so content-based, but more of a competitor to DSL. I read on a mailing list (forgot which) that someone said @Home is to AOL as DSL is to the internet. Something close at least! @Home is just for those people who will say wow, look how fast cnn.com loads -- and not the ones running FTP servers, doing large downloads from cdrom.com, etc. I always thought of all the cable providers, @Home was the dumbest because of all the things they consider abuse.

  20. Cable Open Access? -- GTE has a way. by reve · · Score: 1
    --
    -- r . m o s q u i t o --
    1. Re:Cable Open Access? -- GTE has a way. by Anonymous Coward · · Score: 0

      I would have used the hyperlink just like the first guy....had it worked!

    2. Re:Cable Open Access? -- GTE has a way. by Anonymous Coward · · Score: 0

      A URL would be nice.....

      --

    3. Re:Cable Open Access? -- GTE has a way. by Velox_SwiftFox · · Score: 1

      @Home probably loves the idea of all those customers of theirs, each watching their own RealVideo stream of that press conference. :-)

    4. Re:Cable Open Access? -- GTE has a way. by Anonymous Coward · · Score: 0

      well i guess that would be http://www.gte.com/AboutGTE/NewsCenter/News/gte-we bcast0614.html for the hyperlink impared

  21. Re:This is not such a bad thing by HadMatter · · Score: 1

    OK, for the purpose of discussion let's assume that all the @Home customers are wanting from their internet service is fast web browsing. Let's do some math. The internetnews.com article says that downstream speeds of up to 3 Mbit/s will remain unchanged. So let's divide 128K into 3M: the outgoing traffic associated with full use of the downstream connection would be some 23 times smaller.

    Have you ever, while browsing the web, seen outgoing bytes less that one twentieth of incoming bytes? I never have. One to ten, maybe one to twelve is realistic. With modern browsers, more than just the URL is added the TCP header with each HTTP GET request. Yes, for the second and subsequent incoming packets of each connection, nothing much more than an ACK needs to be sent, but the average outgoing packet is still going to be closer to 100 than 50 bytes.

    Let's do another calculation: let's divide that factor of 23 and a bit into a typical incoming packet of 1500 bytes. That comes to exactly 64 bytes. Considering that the IP header for each packet is normally 20 bytes, and the TCP header is another 20, that doesn't leave much room for HTTP payload before the 128K upstream cap would start to limit the rate at which downstream traffic can be requested and acknowledged.

    About the only kind of web access that would be immune to slowdowns under a 20-to-one ratio policy would be large file downloads, but we were talking about web *browsing*, were't we?

    The conclusion of this exercise? Let's look at it this way: Of course ftp servers etc. would slow things down - if outgoing bandwith is clogged, incoming traffic will need to wait for the acknowledgements of already-received packets to get out, and new requests to get out. That much is elementary. From an egalitarian perspective, capping everyone at a "reasonable" outgoing data rate will have the desired effect of allowing everyone to get their due share of the inbound data. But from a selfish perspective, a 128Kbit/s cap on outbound data will cut my incoming data rate from 3 Mbit/s to something more like half that. A cap of 256Kbit would be large enough to create almost no practical limitation on web browsing speed, and very little effect on the cost of providing service.

    So why is the cap at 128, not 256? Here's my guess, and this is only a guess: 256Kbit/s would
    still be enough to make it "worth the while" for those who want to flout the AUP and run a server from home.

  22. Re:Blame the Pr0no and Warez Kiddies by Velox_SwiftFox · · Score: 1

    Umm, don't see it. Because:

    In large, and despite fantasies of caching sheeplike subscribers into a desired few web pages, there is as much incoming John Doe as there is outgoing John Doe.
    The packets don't just appear on the net magically - where are those 10, 100, etc John Does going to get their data, otherwise - while probably *not* themselves using much outgoing bandwidth, and thus freeing their own net's outgoing bandwidth up?

    @Home has X amount of incoming network bandwidth. You can bet your bottom stack location @Home doesn't use ADSL to its peers - it has X outgoing bandwidth wired up too.

    Caching servers don't deal well with dynamically built pages (like the one you're reading), responses to POSTed data for forms, or pages not in the ten percent of URLs requested ninety percent of the time (or whatever percent rule web cache servers depend on). These have to come off of the Internet. Unless, of course, the page requested is already *on* an @Home subscriber's server.. oops, that's out.

    Okay. The data is coming from somewhere. and going to somewhere. "Flash Crowds" are likely to occur, tying up networking to the locations doing the serving, and network-adjacent sites. This means that - gosh - those people aren't tying up other sites!

    I'm not saying someone should be allowed to operate a site that continuously serves at megabit data rates to a cable modem. But @Home is the one that is "leeching" if it feeds off the Internet's data without providing a channel to feed as much data to the net, and trying to cleave the internet into an unnatural division between "subscriber" and "content provider". To the extent that pages cannot be served at decent rates even to a few users, despite @home having *more* outgoing than incoming bandwidth free - the proportion of pages cached is not going to be anywhere *near* the ratio of outgoing to incoming packet bytes from apps like web browsers.

    The solution to the problem: An ISP should not be so greedy as to *combine* caching and selling off even the limited outgoing bandwidth they have. Not, IMO, by forbidding the serving of the same data that *drives* the growth of the internet, and *sells* those cable modems for @Home - that popular data that you state should be restricted.

    Are the majority of @home subscribers are mainly concerned with downloading linux quickly? D'oh! If it wasn't for such items as the porn and even such troublesome things as the Star Wars trailers, there wouldn't be an @Home to subscribe to, like it or not. There probably wouldn't be V.90 modems yet. I'm not sure what extent MP3 will drive technology. But, like it or not and the RIAA doesn't, MP3 is a legal, legitimate music format, and via it or another format, music *is going to be distributed on the Internet* for MP3 players. And to quote Angelo Sotira (who runs the Dimension Music site) from the Wired article at http://www.wired.com/news/news/culture/story/20427 .html: "I'm 18 ... and no matter what advertising you run or how you promote to me, I will never buy a CD again." So much for keeping MP3 off the Internet.

    Personally, I'm glad that "adult entertainment" and other hedonistic services have helped provide incentive for fast connections and backbones to be developed and deployed. And will continue to do so. Yes, providing bandwidth-intensive services, and so on.

    And I suspect that in the year 2005 at the latest, I'll hear people complaining about the bandwidth used by teledildonics slowing Linux downloads on T3+ connections probably developed for that very industry. Let's just think a little about whom is leeching off whom.

  23. Re:This is not such a bad thing by Narbo · · Score: 1

    Well, the local cable modem provider
    (videon) has a different solution. A fixed upload/download quota.
    For a standard account you are limited to 10GB down and 1GB up of data. If you exceed these values you get charged $$$. (especially for the upload one, its like $10/100MB) It is very effective in deterring people from running bandwidth sucking servers. They have no problem with you running a server as long as it doesent exceed the quota. In case you think these numbers are small, only 1% of subscribers even do more then 5GB down/month. Im not sure about the upload
    stats, probably a bit tighter since 1GB isnt a walloping amount, fine for online gaming and sending small stuff around but bad if you happen to be an iso warez courier. Its a shame that they will be merging with @home in sept. Oh well, time to get xDSL. :)

  24. @home upstream scam by Anonymous Coward · · Score: 0

    Just go to your www.state..us.gov and
    find your state attorney general.Then file a complaint. This is "bait and switch" and is illegal.

  25. Re:No Free Lunch! by Anonymous Coward · · Score: 0

    Just wanted to say that there are still some good service providers in the Mid Atlantic which don't cost too much and are still pretty fast. I found an sDSL residential service, 384k/192k + static ip + doesn't mind if you run servers as long as they aren't blatantly bandwidth-hogging or business-like (if it was they'd want you to use the business plan I guess). The bill is $60/mo and you pay the ISP who uses a CLEC instead of an RBOC. I was going to go BA provider+BA isp but they are out of range. The CO of this CLEC is in my range. I think they make you buy a $300 ``modem'' though (BA paid for most of the CPE in their current deal).

  26. Yikes! by gavinhall · · Score: 1

    Posted by FascDot Killed My Previous Use:

    That was close! TCI is upgrading the equipment in my area and I think @Home is soon to come. I just about signed up. Now I think I better look into DSL...
    ---
    Put Hemos through English 101!

    1. Re:Yikes! by kijiki · · Score: 1

      Bellsouth gets about 120KB/s max download, and 20-40KB/s max upload (Those capital B's mean Bytes). Its also only $40 a month and while you get some whack-ass hostname, it doesn't seem to change.

    2. Re:Yikes! by greg · · Score: 1

      $200 per month, Youch! Down here in GTE territory its $55.00 per month for 384Kbps each way plus ISP fees which I've been quoted at $45.00 per month. I was debating whether to go with this or go through Time Warner for Roadrunner cable modem access. I haven't found any useful info on Roadrunner yet though.

      --

      I browse with my threshold at 2 so I can't read my own comments :-)

    3. Re:Yikes! by stressboy · · Score: 1

      USWorst gives you 256, 512, 768, 1meg, and a 7 meg down 1 meg up line.

      However, I did not qualify for it. The CO I go through won't have DSL for 18 months!!

    4. Re:Yikes! by quietboy · · Score: 1

      DSL here in northern california also has an upload cap of 128K, 384K if you get the "Enhanced" Home LAN DSL package, which costs $200 a month. Pacbell.net is the provider, although there are other DSL providers who use Pacbell's lines, their prices are outrageous.

    5. Re:Yikes! by Anonymous Coward · · Score: 0

      Try other ISPs. Some Covad affiliates, for instance, offer services like "reach DSL" that can do 144Kbps over eight miles, if you get a DSL router for your end. Disclaimer: my girlfriend works for an ISP that offers this, which is why I'm not saying which one.

    6. Re:Yikes! by dbullock · · Score: 1

      My Roadrunner service ran at 40KBps upload, but to get a static IP I had pay $150.00 a month. It was also subject to the other traffic on my subnet.

      My Pacbell DSL line runs at 12Kbps upload, and won't budge above that, but it's only $49.00 a month. I'm considering upgrading the the $79.00 service with a 384kbps upload rate and additional IP's.

      --
      http://www.bullnet.com
    7. Re:Yikes! by UnCrFe · · Score: 1

      Ummm......tci/@home are different things...this affects all @ home subscribers, not just TCI's...it also affects Cox and all the others...

    8. Re:Yikes! by Rellon · · Score: 1

      I was almost in the same boat. Here where I am I can get ADSL installed (hopefully very soon) for $49 a month with 1.5 MBps download and 256K upload. Quite a bit better 'eh? And no shared bandwith either.

      --
      "An Ye Harm None, Do What Ye Will" Wicca Rede
    9. Re:Yikes! by Anonymous Coward · · Score: 0

      TCI has had an upload cap for 2 years, idiot

    10. Re:Yikes! by delmoi · · Score: 1

      um dsl is only 256k total... so you'd be geting twice the upstream, for 1 18th of the downstream....
      _
      "Subtle mind control? Why do all these HTML buttons say 'Submit' ?"

      --

      ReadThe ReflectionEngine, a cyberpunk style n
    11. Re:Yikes! by delmoi · · Score: 1

      not everywhere, idiot
      _
      "Subtle mind control? Why do all these HTML buttons say 'Submit' ?"

      --

      ReadThe ReflectionEngine, a cyberpunk style n
    12. Re:Yikes! by Xowl · · Score: 1

      Shop around for DSL ISPs. Other providers offer less expensive service at higher bitrates. You can use the Pacbell line and other ISPs rather cheaply in the last few months.

      And while PacBell will only promise 128, you may often get more.

      I like the DSL solution and find that my prices are low and my bandwidth acceptable. I wouldn't run LOB apps on it, of course, but for personal and small business use it's great and cheap.

      I use OrcoNet (orconet.com). My opinion of them is mixed (getting DNS set up was a PITA, and PacBell makes it very hard on other ISP by changing requirements without warning), but it's met my needs enough of the time.

      Xowl.

  27. Re:Uhh.. by Malachi · · Score: 1
    I think of capping as a thing that must be done and spoken about a head of time. To not do so is misleading, I don't run a site, but I do transfer a lot of meggage back and forth to work and right now, I don't think we have a cap in our area, but damn'd if i don't get 20kps which connecting to our T1 at work seems small. They as a provider should also realize that the model is forever changing and that the rules of today are be prepaired for the unexpected, and expand and grow as necessary. A cap is not a solution, but a temporary gate. Also, I do expect to be catered to persay, as technology gets better and we get smarter, I expect more for less. Every year something is on the market, it costs less and less to manufacture or maintain. Its not my fault that they didn't build the system right the first time. All I do wish is that there was more compeitition to give the consumer more equal options.

    Once E-Trust is lost, your screwed. They had better remember that.

    Malachi

    --
    "Life is all about strategy, mathematics and psychological perceptiveness."
  28. Nothing special by sQuiNky · · Score: 1

    My Dutch provider also has an upstream limit of 128 kbit, and they arbitrarily change it to 64 kbit whenever they feel like it..
    You also risk having to pay extra money when you've reached a traffic limit they haven't specified, which leaves them enough room to get more money off anyone who's got a subscription..

    1. Re:Nothing special by Intosi · · Score: 1
      Which provider is this? Chello? A2000? Inquiring minds want to know.

      Intosi

      --

      Intosi

    2. Re:Nothing special by shrike · · Score: 1

      Hi Edwin, It doesn't seem to be Chello. They do have a 128 kbit upstream limit (1.5 mbit downstream), but I've never noticed it dropping to 64 kbit. Chello does work with rather vague traffic restrictions (they call it 'fair use' - yeah right). I usually stay below 30-50 gbit a month, so I don't really know when they'll start complaining. Mathijs

  29. Re:300Mb/sec? HAH by Anonymous Coward · · Score: 0

    We had 3x45 back when I started working for MCI (Admittedly a few years back now) and were just going up to OC3 when I left. Back then we charged $2300 a month plus local loop charges for a T1 and $23,000 a month for a T3. Back then you could get a T1 from a Mom and Pop internet provider for about $600 a month if you shopped around.

  30. Re:Oversubscription by kijiki · · Score: 1

    no it wont. it may even make it worse. His problem is latency, not bandwidth. Compression adds a small amount of latency (compressing and decompressing takes time) in return for less bandwidth. I must say for all the crap the phone company puts me through, I'm still glad I went with ADSL. Latency is usually under 100ms to sites with decent connections.

  31. Subscriber abuse by Anonymous Coward · · Score: 0

    Wow, "subscriber abuse"? Kinda high-handed of them.

  32. Re:Limit bandwidth or monthly traffic? by Restil · · Score: 1

    This is interesting. ADSL and Cable have a lot in common, as they're both shared bandwidth, and ADSL is bottlenecked by design. And like cable, you can get get a fast download with the condition that you're overall monthly bandwidth doesn't exceed a certain amount (in this case, 1 gig).

    Whats interesting is that my 64K isdn dedicated
    connection will get me 16 gig per month in each direction of raw speed, and I can get 1:4 compression if the data is text (like webpages and such). Since my total monthly charge for isdn is about $160 when you consider the dedicated isdn rate from my isp plus the phone company charge.

    Currently, I use about 95% of my bandwidth, and I'm permitted to use all of it, so I don't have to worry about them disconnecting me because of it.
    But if I was only allowed to pull 1 gig per month, the service would only be worth $10 a month to me.
    Now, with adsl you have an advantage of being able to get what you want RIGHT NOW, instead of having to wait for it.

    The difference is, while adsl could handle a slashdot effect, I would probably choke on it. But in the long run, I can easily support a steady bandwidth stream, and I'm not held by any restrictions other than the technical ones.

    -Restil

    --
    Play with my webcams and lights here
  33. Optimum Online anybody?? by Electric+Eye · · Score: 1

    I think Cablevision of CT *may* use them. My speeds were awesome until about MArch. Since then, service has sucked. Frequent outages (which usuall last a minute or two, but when you're playing Unreal online, it SUCKS!).
    Also, newsgroup access speed has slowed tremendously. I finally wrote to them last week and they have been having a "hardware problem" in my area. Uh, yeah, right...
    Anyway, Uploads "seem" to be OK from this end..... Wonder is DSL is available in my area... hmmmm......

  34. Some of you are missing the point... by Cutthroat · · Score: 1

    It's not about the 128k cap, people.

    I have cable service from Rogers@Home in Vancouver, BC. Like jamesm from Ottawa, I find the service to be horrible. And like him, I still use it, but for different reasons.

    I don't know about all of you cable users who deal with other cable companies, but to me the issue isn't the 128k cap, it's the way they're implementing it.

    These cable companies don't have a clue who their marketbase is. The majority of people paying twice as much as a casual analog service are going to be computer-savvy power users. The kind of user that reads "network upgrade" and "128k upload cap" in the same sentence and gets very angry.

    This is just another example of the cable companies demonstrating a complete lack of comprehension about customer service. I would like to receive an email that says "Due to the abuse of outgoing bandwidth by some users, we have been forced to implement a 128kbps upload cap for all connections to improve the overall quality of service." There it is, plain to my face, what they've done and why they've done it. I can respect that, and understand it. If I don't like it, I can choose to leave, but I don't have a right to be angry.

    But this "let's quietly lower the quality of their service, and if they notice, try to convince them it was actually an upgrade" is insulting. I'm not some schmuck who can't get the difference between left-click and right-click straight. And treating me like one really pisses me off.

    Unfortunately this is not the first time, or the worst. When I signed up for cable service a year and a half ago, it was great. It was fast the service was almost 24/7.

    Now, periods of no service lasting several hours are not uncommon and the service is always slow. I've had disconnections lasting longer than 24 hours. I've even had weeks go by where I've had no connection for more than half the time!

    This too, I could deal with, if there was the slightest attempt at communication. A broadcast email apology for the lack of service and a promise that they are aware of it and working on it would be great. But instead there is nothing but silence, as if they expect that if they don't say anything, no one will notice, or the users will think it's something they're doing wrong. "Maybe I should double right-click on Netscape?"

    Further, if you call the tech support line, you're greeted with a friendly message that tells you the average hold time is one hour. If you email their support department, you get a reply three weeks later that suggests you call their tech support line. If you call their automated report of service outages, your area is never listed. If you call their sales line, and ask to be transferred to someone who can take a complaint, the complaint line is always busy. Finally the poor salesperson tries to make you happy by taking down your complaint and filling out an escalation form. "A supervisor will call you back within two business days." That was two months ago, and I still haven't been called.

    This is absolutely pathetic, and no company should be able to get away with it.

    But unfortunately it comes down to having no choice, at least in my case. An analog connection is too slow, and for my usage needs would cost much more than a cable connection does. DSL service isn't available in my area yet. So I'm stuck. But there's no doubt that as soon as another ship comes along, I'm jumping off this one.

    And all it would take to keep me content would be to talk to me, to listen to my problems, tell me what was going on, tell me when it was going to be fixed, apologize for the problems, and treat me like a valued, respected customer. If they just did that, I might be willing to put up with the frequent disconnections, the slow service, the oversubscription, and maybe even the ridiculous waits on the rare occassion I want to talk to someone from tech support that thinks my cable connection doesn't work because my hub has an IP address.

    That's the point. It's the methodology, not the results. A 128kbps cap is a bandaid for the oversubscription and gross mismanagement of their network. But at least it's action, and it might make things a little better for a while.

    But never, never, never will I accept a company trying to sneak something in behind my back, expecting me to be too ignorant to know the difference. This is just plain wrong.

    --

    -Cutt

    1. Re:Some of you are missing the point... by Anonymous Coward · · Score: 0

      I also have Rogers@Home. I know exactly what you mean. The hold times are too long. I used to have outages all the time (just 2-5 minutes.. but it was often) It wasn't even the cable part of their network. I could reach my gateway, but my gateway would not forward any packets. One time my upstream speed dropped to about 2KB/s. I got pissed off enough to sit there on hold and wait to speak with someone. (I was JUST PISSED because I had just bought a new U2W SCSI HD and I was trying to do an FTP install of OpenBSD 2.5 on it) I explained the whole thing to them. I told them that this kind of service is unacceptable, and I wanted an answer RIGHT NOW, while I was on the phone. The guy I was talking to went away and checked the status of their equipment, and informed me that there was a problem with some of their equipment in my area. It was affecting 81 connections, mine included. The problem has since been corrected and I haven't had a problem since.

      That guy also told me that you can upload a .forward file into your personal home page and it'll forward your stupid lame@home.com address to your real one.

      In any case, as soon as I can get ADSL, I'm dropping @home.

      Sean Comeau
      scomeau@obscurity.org

  35. Re:A survival fix: by Anonymous Coward · · Score: 0

    Of course it will work! TCP will throttle back the transmit speed after packets start dropping, or technically correct, the ACK packets are not coming back. This is the nice thing about TCP and the reason someone on a 28.8k modem is able to download a file from a site like cdrom.com (what are they on now, like OC-48?).

    If anyone is concerned about limiting bandwidth on their webserver, there is a mod_bandwidth out there for apache. I have no idea where to download it but it is present in the apache 1.3.6 SRPM on redhat 6. It can even regulate speed on large files, by directory, or even by virtual server.

    You are right about @Home's service quality. Some areas are still quite good but others are just awful. I think they would be more inclined to fix stuff if they had a mass cancelation rather than a mass protest.

  36. A Related Problem by volsung · · Score: 2
    I have Cox@Home, and the other day I was at work and decide to check the speed of my connection. I sent a 10 Meg file to my home computer (on the @Home network) at 70 kilobytes/sec. That's normal for the amount of traffic on Cox and at my employer. I then reversed the process, sending the file from my home computer to my work computer and got only 15 kilobytes/sec. I was rather miffed.

    My question is: Can anyone shed some light on why this might be?

    I have four possible theories:

    1. Since my work computer is a Pentium III and my home computer is 486DX4-100, there is some sort of speed issue, like my 486 can receive data quickly, but hasn't got the horespower to send it out quickly. (This doesn't sound right, but its a possibility.)
    2. Cox@Home has already rolled out a bandwidth cap in my area. While this is possible, I don't think the cap would be this low. (We're talking 1/4 the cap described in the article.)
    3. My friend tells me that Cox regularly portscans computers on the network, and if they find FTP servers, they cap the bandwidth for that computer. I don't know if this is real, or if it is even possible. I do have an FTP server on my 486, but it is only for personal use.
    4. The availible bandwidth coming out of the Cox network was very low due to other people filling it up with their high-volume FTP servers.
    I don't know which of these possibilities is more accurate, so I would be interested in hearing the experiences of other Cox@Home users.
    1. Re:A Related Problem by Dagmar+d'Surreal · · Score: 1

      I have to correct a number of things here.

      First off, about the portscanning... YES, you will quickly get the idea that it's not safe to have a *nix machine running for more than a week without going through the basics of wrapping your login mechanisms and disabling unneccessary services, because on average three and five connections to commonly exploitable services will come in per day as all the lamers blindly scan the 24.0.0.0/8 CIDR block with their super-kool 'sploits. You will also be portscanned if you call tech support with a problem, at least that's the way it is with Intermedia in Nashville, and several other areas as well. Literally any ports responding at all will get your IP reported to the Abuse Team, and they're still working on getting their sh*t together. (I had my connection cut off for running *sshd* by some woman who I can only assume was undergoing severe hormonal distress. You can't be that big of a bitch all the time and keep a job in most places.) Note that they also seem to only scan *nix-used ports, not windows ones. (I find this rather abusive in and of itself.) The message seems to be, "Complain and we'll try to get rid of you because it's faster than fixing the problem."

      NFR does *not* scale well enough to be used for something like a cablemodem network. Period. With a just a heavily used 100Base-T segment on a PII-400 with 256Mb of RAM it simply can't keep up with what it needs to analyze. (Although if you need a nearly turnkey IDS, and you're not passing *insane* amounts of traffic, it's definitely worth checking it out, because it's pretty obsessive about details.)

      My suggestion to folks is to a) not abuse things by trying to set up 0-day warez sites and etc., b) turn off the services you don't need and wrap the rest on *nix and windows users c) STOP RUNNING WAREZED WINGATE!@#$! and d) everyone block ICMP (screw fragment_needed packets--if you actually find a site that emits them, let me know! I've been looking for *years*.) since a lot of the lamers don't even know that their speed scanners won't probe anything it doesn't think is up (because it pings it first).

      ...and always remember: A little common sense goes a long way, but an idiot can go further if you drop them from a high-enough precipice.

    2. Re:A Related Problem by stafunk · · Score: 1

      Sounds like you're right on the money with #2 there. Remember that they're talkin 128 kilo *bits* per second, and the transfer you were getting is 15 kilo BYTES per second. 128 / 8 = 16. That's all you're going to get.. no good!

      I was looking at getting @home in my area. My neighbor across the street has it but my node isn't activated over here. ugh. With this new info I might as well wait until I'm back in Austin and hope Time Warner's RoadRunner service doesn't backfire too.

    3. Re:A Related Problem by GrenDel+Fuego · · Score: 1

      Cable modems are generally slower sending data than recieving it. But it is possible that they applied the transfer cap.
      the article says 120kbps. your transfer rate is going 15kBps.
      8 bits per byte.
      8X15=120kbps
      Looks about right to me.

    4. Re:A Related Problem by Null_Packet · · Score: 1

      They're using QoS (Quality of Service) methods on their network- if your modem is performing unusually slow and you have been running services off it, simply reset the cable modem, which resets any QoS stuff they have set on your modem until they come back to it.

      hee hee :)

    5. Re:A Related Problem by Anonymous Coward · · Score: 0

      Here's my idea:

      5. The routers on home.com's side decided to send your packets through a different route than the packets sent from your work computer. Try a tracroute from a to b and then from b to a.

      Transmit speed on your cable modem is limited by design. The cable has a finate amount of bandwidth and any provider with half a brain would devote a much larger amount to download. Also the portscan thing is not true. You will get portscanned but mostly by script kiddies trying their latest imap or portmap exploits from rootshell.com. If @home really wants to check for inbound connections, they would just set something up like Network Flight Recorder (www.nfr.com) to capture incoming SYN packets. No amount of firewalling on your side can prevent them from seeing those.

      On the same note, I know someone in Australia with a cable modem where the service blocked incoming requests to port 23 (telnet) one day without warning. Even my dialup ISP was filtering port 139 on their border routers for a while but any IP inside was still left open. Most likely they stopped the filter because of the additional cpu overhead required (they are doing 1 T3 and a couple T1's). They also stuck in a couple Cisco cache engines which is pretty cool because when it is down, everything works fine (with no delay). I would have never realized it until doing some experiments on something else and made it generate an error page.

    6. Re:A Related Problem by BZ · · Score: 1
      > Since my work computer is a Pentium III and my
      > home computer is 486DX4-100, there is some sort
      > of speed issue, like my 486 can receive data
      > quickly, but hasn't got the horespower to send
      > it out quickly. (This doesn't sound right, but
      > its a possibility.)

      That could actually do it. When receiving, the file is buffered to RAM, then written to disk; it has to be read from disk when it is being sent. So the sending computer's drive would always be the bottleneck. Also, sending TCP/IP packets is more processor-intensive than receiving them.

    7. Re:A Related Problem by tzanger · · Score: 1

      Transmit speed on your cable modem is limited by design. The cable has a finate amount of bandwidth and any provider with half a brain would devote a much larger amount to download.

      from talking to people in the know down at the local cable co., the modems all receive on a given "channel" (e.g. the bandwidth allocated to channel 50) and all transmit on the sub-lo part of the spectrum ( internet since the distribution amps are set up to amplify the sub-lo IN to the office and amplify everything else OUT to the subscribers.

      Cable modems work in the exact same way that cable companies can backfeed a live broadcast back to the main system. They transmit locally into the same cable you use in your home, but in the sub-lo band. When it gets back to the office it gets upconverted to whatever channel YOU watch it on, mixed with the general distribution signal and transmitted out. They can't just add more reverse channels because that means redesigning the entire cable network.

    8. Re:A Related Problem by tzanger · · Score: 2

      dammit CmdrTaco fix the goddamn less than/greater than tags!!

      Transmit speed on your cable modem is limited by design. The cable has a finate amount of bandwidth and any provider with half a brain would devote a much larger amount to download.

      from talking to people in the know down at the local cable co., the modems all receive on a given "channel" (e.g. the bandwidth allocated to channel 50) and all transmit on the sub-lo part of the spectrum (less than 50MHz I believe) -- they cannot allocate more for sending from subscribers to the internet since the distribution amps are set up to amplify the sub-lo IN to the office and amplify everything else OUT to the subscribers.

      Cable modems work in the exact same way that cable companies can backfeed a live broadcast back to the main system. They transmit locally into the same cable you use in your home, but in the sub-lo band. When it gets back to the office it gets upconverted to whatever channel YOU watch it on, mixed with the general distribution signal and transmitted out. They can't just add more reverse channels because that means redesigning the entire cable network.

    9. Re: A related problem by xk · · Score: 1

      you forgot to take into account packet headers. For ethernet cards, used with cable modems or adsl or whatever situation, the MTU is 1500 and cannot be changed afaik. Each packet header is ~60bytes, therefore 15 / 1.5 = 1 which means 15 + 1 == max speed :)

      -xk.

    10. Re:A Related Problem by Anonymous Coward · · Score: 0

      15KBps on a DX4-100 ? bullshit. i get more than that on my 386DX-40 connected to 10Mbps ethernet. typical speeds with linux and wuftpd are 6-800KBps upload and download when the network is reasonably unclogged.

    11. Re:A Related Problem by Anonymous Coward · · Score: 0

      Cox has capped the upload limit at 128 kbs. I use DSL but a
      few guys at work began complaining that their upload speed
      had gotten really slow. One of them just moved and when he
      had his service transferred he asked the installation tech
      about it and he confirmed it. None of them has yet to be
      officially notified of the change.

    12. Re:A Related Problem by delmoi · · Score: 1

      15k, off a HARD DRIVE!!!
      older HDs might be slow, but that's rediculis. you cold probably get more bandwith off a floppy drive.

      My old 386 manages to get 150k off it's Hard drive. and it's an ancent MFM 50meg drive. (and takes up *two* 5inch drive bays...)
      _
      "Subtle mind control? Why do all these HTML buttons say 'Submit' ?"

      --

      ReadThe ReflectionEngine, a cyberpunk style n
  37. Re:Blame the Pr0no and Warez Kiddies by Anonymous Coward · · Score: 0

    You REALLy should get out more. GO OUTSIDE now, breathe the FRESH AIR. 'Normal' (non-computer obssessed) people do not search the internet endlessly for warez or mp3s or porn (although its harder to tell about that one). Hell, some people even associate these activities, with god forbid, 'wrong'. Most don't even know what they are. These 'normal' people are interested in having www.ourladypeace.com load up FAST or theonion.com load up FAST, or browse through macys.com at the speed of a paper catalog. That's what these people care about. That's the type of user @home is looking for.

  38. Re:No server for you!! by Mullen · · Score: 1

    GOOD! This time I am glad the man busted you! I am home for the summer at my parents house in San Diego (Time Warner Road Runner, San Diego) and I can't get over the speed of RR. I just hope people like you, no offense, don't screw this service up. I don't know how many ISP's I have been on that came down on people for *ANY* big downloads or upload because some other fools abused it. Just use what you need and nothing else. No 31i+3 warez servers, web servers, or Icecaste servers. Your also kinda lucky I don't work in the Abuse Monitoring section of your cable provider. I would have kicked you off for about 3 months and then called you after your ban and asked you if you still want to run an Icecast server.
    @Home is reacting in a bad way, but its the only way it can react to protect itself and legit users of it service.

    --
    Linux O Muerte!
  39. This isn't actually new, but I'm glad... by MrKai · · Score: 1

    ...a bigger epub picked it up. All over the US, @Home has been doing this, and get indignant if you 'call them' on their ploy.

    You see, along with lowering the xfer rates, making thinks like video out or audio out or game servers (which folks, are really what they are trying to kill. Every OS out their with any usage numbers runs a webserver when it boots up...) useless, they are slightly (and in some cases not so slihtly) raising the rates, or charginge extra for the cable'modem' when they previously were not.

    The reason most folks around here that I know (power users and such) got cable modems was to avoid the limitations and cost of DirectPC, which @Home consantly compared itself to in its sales material.

    Now they are really no better.

    But, I'm a Sprint customer; they'll be taking care of me real soon...


    -K

    --
    One day, you'll learn to watch what you post...
  40. Re:@home user groups. by sgml4kids · · Score: 1

    By definition anyone who is uploading huge
    amounts of information is adding content to the
    web. This is a _good_ thing. I find it annoying
    that all the high-speed service providers want
    all their subscribers to be Microsoft-sedated
    surfers.

    Very few (I'm sure) subscribers are running
    high-bandwidth services so is it _really_ a
    problem? I doubt it. It seems more likely
    that they encountered a few problems, realized
    they could convince most of their (non-technical) subscribers that this is the _only_ solution.
    Now they have a way to charge more $$$ for offering hosting services.

    I think @home subscribers should VOICE their
    objections vehemently in the newsgroups and
    demand a technical compromise that makes sense.

    It worries me that the net is becoming more like
    TV where you can't become a content provider unless you have the $$$.

    The AOL analogy sounded like bogus logic. It doesn't fit this situation at all.

  41. @home user groups. by dr_strang · · Score: 3

    All you @home subscribers, let's get on the newsgroups and start hollering about this. To me, this cap is totally unacceptable, whether or not I use a web/ftp server. What happened to "100 times faster than a modem"?? Indeed, if @home sees this as an acceptable alternative to actually upgrading their network, I will certainly find another type of service.
    The newsgroups you can post to and get more information from are as follows:
    athome.discussion-athomesvc
    athome.discussion-gen eral
    athome.users-general
    I think that only @home subscribers have access to these groups.

    --
    This is a sig. It is like every other sig in the world, except that it is mine, and it is different.
    1. Re:@home user groups. by Raist- · · Score: 2

      Tried that. We had about 50 people screaming bloddy murder on the CGO@Home newsgroups. The people who work for CGO@Home have stoped reading/replying to messages about the cap. They don't care about their users. To them, about 3% of the users use their outgoing connection on a regular basis. They'd be happy to see us go.

      As a matter of fact, the only people who knew about the CGO@Home cap was the people who read the cogeco.concerns news group. CGO wasn't even going to tell their users that a cap was in place.

      Like I said before... I hate @Home.

    2. Re:@home user groups. by Signal+11 · · Score: 2

      Actually, since mediaone (now part of the roadrunner/@home network) has advertised their modem as "up to 50x faster than a regular modem"... I'll be raising hell with the Public Utilities Commissioner in my state.

      Actually, maybe I'll sue them for false advertising, and intent to defraud.

      --

    3. Re:@home user groups. by Danse · · Score: 1

      As I understand it, most of these people aren't upset at the actual rates, they are upset that their service is being downgraded while they are still having to pay the same amount. It comes down to what @Home said in their advertising and what customers are actually getting. From what I've seen of the advertising and what I'm hearing now, it looks like the ads were very deceptive.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    4. Re:@home user groups. by Bailey · · Score: 2
      Most of the @home users who are upset with this upload cap (like myself) are not as upset with the quality of service as we are with the lack of integrity of @home.

      When I subscribed back in Dec-98, I was promised - via advertising, phone calls, emails, and from the technicians who came and installed the service - that I would receive 1MB upload speeds and 2MB downlooad speeds.

      I asked about FTP/HTTP servers and the like, and they said they did not recommend this, due to security issues. They did not claim that this would violate the AUP. In fact, I read through the policy with the technicians, and the only thing that we could find relative to these servers, is that if you decide to run them, @home would not be responsible for the security issues involved.

      The point is, if @home is only going to allow 128kb upload speeds, they need to make it perfectly clear to subscribers. I have no problem if they want to "downgrade" my service. But, they should inform me ahead of time, and I should not have to pay the same price for fewer services. Their marketing department needs some work.

    5. Re:@home user groups. by Large+Green+Mallard · · Score: 1

      @Home's promise of 100 times faster than a modem is still true. Download speeds are unchanged, which, if you use @Home like a modem, is all that matters. But the thing is, many @Home users DON'T use @Home like they use a modem. They use it like a broadband service, running FTP/Hotline/WWW/Game servers. Things which most @Home affiliates' AUP specifically forbids. As much as I like and use all the servers people run from @Home connections, I think it's time for you all to give up. I mean, face it.. you've been breaking the AUP and forced @Home's hand. Just be happy that they're just slowing your uploads (read: you leech-puppy's downloads) and not totally cutting off your service for breaking the AUP. Even with these limits, @Home is still great value. Think of how cheap 128kb ISDN access is some time :) And think what it would have cost to get 3mbit/sec downloads back in 95. And be glad you're not in Australia, where Cablemodem is limited to about 3 citys, costs $65/month for 100mb of downloads, then 35c/mb after that. My semi flamericious response to all of you complaining about this is: Quit whining. You have it pretty damn good.

    6. Re:@home user groups. by dbullock · · Score: 1

      That's not necessarily true.

      1. Uploading huge amounts of data is not adding content to the web. The user may be acting as a warez or mp3 server (we had a lot of those in San Diego - so users here started portscanning our subnets to find the offenders). Remember that the web is a subset of the internet.

      2. This has nothing to do with Microsoft sedating the users.

      3. Bandwidth is a finite commodity. The high speed providers are putting 250 people on a token ring subnet. Having people run high bandwidth servers DOES make everyone else in that subnet suffer. It doesn't take more than 1 or 2 FTP servers to do it. It's also aggravated by the fact that the motorola systems use a weighted token ring scheme that favors the busier modems and neglects the quieter modems.

      Cable modems clearly weren't designed for hosting services. They're designed to perform well in a more "read-only" model.

      None of this stops anyone from being a content provider, it just takes you longer to deliver your content.

      It does cap abuse of the network for purposes it was not designed for. Get an account on simplenet.com or something for your bandwidth hosting.

      Dave

      --
      http://www.bullnet.com
  42. Gee by Anonymous Coward · · Score: 0

    Lets' see. You let people download at astronomical rates, but you are gonna cap upload, to increase performance? gimme a break.
    This 'you may not run an internet server of any kind' is about as vague as 'you may not have any material that may be considered obscene by some people'.

    So I can't put an FTP server up, to transfer stuff home from work? nope.. that's unacceptable, and grounds for termination.
    You can't put up a small web server, for doing development? nope, that's business use, and an 'Internet server'.
    Wait.. for a moment, while on IRC, I want someone to send me something.. so they msg my bot, and send a file.... this is allowed.. but what is the difference?

    If @Home puts up a 128Kbps bandwidth cap, they will get two things from me.
    1) a letter, describing this stuff.. and
    2) a notice of termination.

    If @home can't provide the bandwidth we want, then we will seek ours elsewhere, even if it means pulling together to get a few T1's....

  43. Been There, Done That... by Raist- · · Score: 1

    I'm on with CGO@Home in Hamilton, ON and they have had a 128kbps upstream cap for a few months now. I just flat out sucks. It is impossible to upload and download at the same time. I tried to send a file to a friend over ICQ and browse the web, and no go. 128kbps outgoing just isn't enough to support a 2mbps down connection (not like we ever see that either).

    I hate @Home. I wish daily that DSL was affordable and in my area.

    1. Re:Been There, Done That... by Raist- · · Score: 1

      Correction... IT just flat out sucks... Typo on my part... :)

    2. Re:Been There, Done That... by Raist- · · Score: 1

      I've used dialup. Thats why I went cable. When I first got my cable modem from CGO Cable, which is now CGO@Home, the speed was 500kbps both ways and it cost me $60/mo. I'd GLADLY pay $60/mo for 500/500 or even 500up and 1mbps down. @Home has screwed their customers... Big Time..

    3. Re:Been There, Done That... by Large+Green+Mallard · · Score: 1

      Try using a modem sometime, then complain about how slow @Home is.

    4. Re:Been There, Done That... by spinkham · · Score: 1

      Well, lets see here...
      "56k" (about 45 k for me) was 15 bucks a month. @Home is 50 bucks a month for me. "56k" = 33.6 upload stream, @home= 128 upload. About 3 times the cost, 4 times the speed... Not too bad a deal..
      However a FAR cry from their adverised "100x faster" montra... If it was not for the advertising part of this, I really wouldn't mind...

      --
      Blessed are the pessimists, for they have made backups.
    5. Re:Been There, Done That... by Anonymous Coward · · Score: 0

      no, try using xDSL sometime, then complain about how slow @Home is.

      no sarcasm intended.

    6. Re:Been There, Done That... by Large+Green+Mallard · · Score: 1

      My point was that with a modem, *generally* you don't do much uploading, at least, I never have in the last 4 years I've had one, instead mostly downloading, where cablemodem is much faster. But I do agree with you, I think they should change it to "download speeds 100 times faster than modem".. or even better, compare it to a 56k modem instead of a 28.8.. "download speeds close to 40 times faster than a modem". Neither of which is likely to happen unless someone does the all american thing of suing their pants off for false advertising :-)

  44. Re:Another survival fix? by Velox_SwiftFox · · Score: 1

    From the help for the Linux Traffic Shaper option
    ("experimental"):
    CONFIG_SHAPER: x
    x x
    x The traffic shaper is a virtual network device that allows you to x
    x limit the rate of outgoing data flow over some other network x
    x device. See Documentation/networking/shaper.txt for more x
    x information. To set up and configure shaper devices, you need the x
    x shapecfg program, available via FTP (user: anonymous) from x
    x ftp://shadow.cabi.net/pub/Linux in the shaper package.

    The shaper limits outgoing traffic. In the 2.2.xx documentation it lists the maximum as "about 256K, it will go above this but get a bit blocky."

    If you try limiting to just under the 128K cap, then packets should not be dropped as readily. Assuming that the cap and not simply an overloaded network is responsible.

  45. What about TCI@Home? by EverCode · · Score: 1

    I am getting that this is all happening on an "as needed" basis.

    What about TCI? I called them today, and they were unaware of the issue. I told them to check into it and call me back. They never did. Bastards.

    --

    EverCode
  46. It's too bad... by Barbarian · · Score: 1

    ..that it came to this due to:

    • cable modem half-life servers with 26 player limit
    • people trying to run big web servers
    • war3z ftp servers

    However I do not like the policy of deception. I'm fine with them imposing rate caps, but let's make it crystal clear and not advertise "unlimited service".

  47. Re:Been there, done that, sorta by Anonymous Coward · · Score: 0

    A friend of mine has been toying with the idea of a modulated laser from his apartment. Seems he has line-of-sight to the consulting house he works for, and they have a fat pipe....

  48. Re: You're both kinda right by KlomDark · · Score: 1

    If you average it out, with the overhead of TCP/IP header info, you end up with about 10 bits of data transfer per actual bit sent.

    So, saying 16 kbps of raw throughput is correct, but also, 12.8 kbps of true data throughput is also correct.

  49. Re:Yeah and its KILOBIT, too by crimsontide · · Score: 1

    This is true, but he was talking about download speeds, not network speeds. Download speeds are most definately not rated in kilobits per second.

  50. Cox 128k limit is just fine(Cox user) by Anonymous Coward · · Score: 0

    I'm a Cox user. I've got my 3 public IPs that don't change, I've registered my systems as hosts with internic, and I run http/ftp on one box and ssh on the other two. I keep the stuff I need to finish a RedHat install (=~ 1 meg of .RPMs) handy and serve a dozen jpgs from a small vanity site.


    I am personally *thrilled* with @home, in spite of the fact that it dies about once a month, in spite of the fact that its now capped to 128kbit upstream, and in spite of the facist AUP that disallows everything I do except browsing.

    DSL will be no different than cable modems in terms of plant management. The internals of DSL clouds are ATM, just as cable modem plants are, and your DSL provider will traffic shape you just like @home is doing. I hope they get a grip on the 'power user' account stuff and get it rolled out. I pay $60/mo for the *privilege* of having a connection that works as well as a 128k frame relay drop and I'd glady spend another $30 for a few more public addresses and an improved (256k? 384k?) upload capability *IFF* that ability included reverse lookups, hosting privileges as part of the AUP, etc.

    I've skimmed the stuff thats been posted and what can I say - "Stop sniveling".

  51. Re:Roadrunner service by crimsontide · · Score: 1

    Roadrunner won't be able to use the excuse that @home uses if they try to do this due to the fact that they don't have static ips. If you're IP address is constantly changing, it makes it fairly difficult to keep any type of web server up and running.

  52. Media One/RoadRunner don't compete by AcMe · · Score: 1

    Media One (now owned by ATT) is the cable providing Affiliate.. Road Runner is the company that owns and manages the cable routers, backbone networks and internet systems...

    It's not a merger, it's a partnership of services that takes place to give you the service.

    --
    --------- The universe as we currently understand it: First there was nothing ...... which exploded.
  53. Re: You're both kinda right by KlomDark · · Score: 1

    Ack! That previous message should read "about 10 bits of data transferred per actual BYTE sent."

    Sorry about that! :)

  54. Re:Roadrunner service by Jadeus · · Score: 1

    I get 1.1mbps upstream with a static IP and non-proxied access for $65 - Canadian. It's not sold here anymore, now Bell uses Nortel's 1Meg modem.

    --
    --- Bigger bits, softer blocks, tighter ASCII.
  55. Re:Absolutely no surprise. by Anonymous Coward · · Score: 0

    Why do they always call it 'exploiting' high bandwidth? We aren't 'exploiting' anything, we are using what they sold us! So what if their 'Internal' model of the average user doesn't describe me.

    Just like ISP's offering 'unlimiteed' dial up.. it only works if the average user fits the mold... people who went ouside of that were 'abusing' a service that was sold as 'unlimited'.

  56. Road Runner is only a brand name... by LadyNymphaea · · Score: 1

    It's owned by a partnership called ServiceCo, which is jointly owned by MediaOne, Time Warner (that's where the beeping bird comes from ^_^) and some other partners who I can't remember offhand. IIRC they are Advance/Newhouse and Microsoft, but I could be wrong...it's Sunday, and all my nifty business bookmarks are at work.

    I'm still looking for more info, but at this time, I'm pretty much dead on info other than what I put above.

  57. Upload cap doesn't touch downloads by jbf · · Score: 1

    2400bps? I think your networking background could use some work. Back of the envelope calculations: Let's assume MTU=1500 bytes; no IP/TCP options; unlimited down, restricted up.

    14k up means 1.2 full sized packets/s (14k/(8*(1500-40))); or 45 ack-sized packets up.

    TCP steady state is 1 ack / 2 pkts, hence 90 pkts/s down (1 Mbps). I'm feeling sorry for you now.

    In addition, this is assuming a zero-loss case. If you're transfering over anything lossy, your pkt losses will hurt you more on the data path than the reverse path (retransmits cost more, acks are redundant).

    If you want to get really good measurements, see how much ping throughput you get to the border router with packet size of 40 (20 payload, 20 IP).

    I'm on DSL, and accept the limited uplink (640k down, 90k up). Yeah it sucks for sending files on the reverse path, but I'd rather that than 365k symmetric.

  58. You should have known beforehand. by LadyNymphaea · · Score: 1

    Road Runner makes every customer SIGN and DATE a copy of the TOS at every install. They keep it on file. I have the service, I had to sign the TOS, and they change it every so often (see @Home's debacle w/TOS changes) so I read it every so often. It's best to be informed.

    I'm sorry, you should have known. It's idjits like this that make ISPs create bandwidth caps...

  59. Re:Slow Cable by crimsontide · · Score: 1

    If you're having problems with your cable service, check out www.cabletraffic.com .. they offer a proram that logs all cable traffic and tests speeds. This way you have to something to use when you need to complain to your isp about the service.

  60. Re:Blame the Pr0no and Warez Kiddies by Anonymous Coward · · Score: 0

    Oh no it's another condescending bastard telling us what to do. Run away...

  61. Re:Absolutely no surprise. by Alfthemack · · Score: 1

    Oooooooooh, you're getting ripped off.

    PacBell charges $50/mo. (Some of us even less) for guaranteed 384down and 128up. (On Sat morning, I usually get 1.84Mbps. No sh*t!)

    The SDL is slightly more. However, it's not $200/mo.

    They charge $140/mo for 1.54down/384 up guaranteed.

    --
    --Al
  62. Re:Fears of Roadrunner doing this by crimsontide · · Score: 1

    If they do do this, they will have to come up with a better reason than cox's reason, because they don't have static ip's. This means that people can't feasibly run servers, so they'll need some better idea.

  63. Re:I still wonder by Anonymous Coward · · Score: 0

    It is a well known English proverb. These folks don't get it because they've been educated in America in the 1980s.

  64. Re:A fix: by Anonymous Coward · · Score: 0

    Uh, why couldn't they just watch the IP traffic to your system. Try Network Flight Recorder or something like that. If you are just going between two machines, you could use something like CIPE or even an ssh/pppd combination.

    Multicast is infinately better then standard IP but it only works for live audio/video streams. This doesn't do anything for the mp3/warez kids. Also multicast eats up some CPU on the router too because it has to figure out where to send the packets.

  65. Re:This is not such a bad thing by GreyFauk · · Score: 1

    Let's see...
    128Kilobit streaming MP3 download 24/7
    (this is normal for me)

    128Kilobit / 8? = 16Kilobytes/sec
    16K/sec * 60sec = 960K/min
    960K/min * 60min= 57600K/hr = 56.25Megs per hour?
    57600K/hr * 24 = 1382400KiloBYTES/day = 1.350 GIG's per day
    1382400K/day * 31 = 42854400K/mo. = 40.86 Gig's
    Per Month

    That's not including ANY gaming/browsing/downloads/Mucking
    Etc. etc. etc. etc.....

    How much was that per extra 100M's?

    Yeah.. I pay a bit for 768K DSL... but it's worth it not to have to bother with junk like this...

    768K u/d Servers up to the individual.... No slow times of the day... *shrug* Who could ask for more?

    If my numbers are off... I do apologize... (I'm just a wee bit tired this morning)

    --
    Friends don't let friends buy Compaq's. (Dell/Gateway... same same) You want a good computer? Build it yourself.
  66. I'm not too concerned by Anonymous Coward · · Score: 0

    I happen to have @Home in Fremont, California. I remember yesterday downloading at 120KB/s from a ftp server about 200MB so was surprized about this until I read it carefully. This was a upload bandwidth cap only.

  67. Re:Well said, and all of this whining is killing m by Velox_SwiftFox · · Score: 1

    It's making me feel better about my 128K ISDN connection. If my dedicated connection is going to cost three times what a cable modem does, then I want it to work as well at least. :-)

  68. Re:No servers and now no uploads by jamesm · · Score: 1

    Rogers @home in Ottawa has the no servers policy but has made it clear that as long as you aren't running mp3/warez/porn or other services that you've advertised or publicly made known, they don't care. They're not out to get people who set up an ftp server to share files with friends or leave telnet going to get in from work. They're leaving themselves a legal way to get rid of people who are a drain on the system for everyone.

  69. Stop Bitching by Anonymous Coward · · Score: 0

    You're paying about $30 a month for internet access (not including modem rental), that's about 50% more than you'd pay for modem internet access. In return you get downloads which are roughly 50 times faster and uploads which are about 3 times as fast. That is a very good deal. If you don't think so, try pricing a real internet connect (T1 or better). @Home has to be losing money doing this.

  70. Re:Absolutely no surprise. by Anonymous Coward · · Score: 0

    Casual browsing is not the problem. The problem is the whole service is killed by a small group of people who run their mp3/warez websites off their box. I realize broadband is quite different than ethernet but the more hosts you have transmitting on the ethernet segment, the higher the collision rate and the lower the throughput for your average users.

    I would prefer to see some sort of dynamic limit that would let you run up maybe 512k upload for up to a minute then knock you down to 128k (or even lower). Also, maybe some method that would set the max upload speed (and maybe even download) proportional to the current network usage.

  71. Right on by Hangtime · · Score: 1

    Because you know what, the backup from this sewer system stinks like Hell and so does this deal from @home. We need to all broadcast alot of light on it.

    1. Re:Right on by Anonymous Coward · · Score: 0

      Or else cancel your service and go with someone else...

    2. Re:Right on by Velox_SwiftFox · · Score: 1

      Well, of course! But it would be morally bankrupt not to warn unwary potential consumers as well. Also currently at issue is @Home's resistance to sharing their outer network and allowing consumers to pick which ISP to connect directly to at the cable aggregation points - the quality of service provided, and treatment of IP customers, relates directly to that issue. Which in turn relates to the ability to cancel the service and go with someone else.

  72. My 2 cents by Anonymous Coward · · Score: 0

    My $.02 on Cable service, @Home, and other stuff that came to mind when reading the summery:
    Around here I hate the cable company. And I have a good reason why. Cable modems around here really stinks since Charter+ Earthlink caps the upload at 56 KBPS *AND* download rate at 256 KBPS unless you pay more. See the cable section on http://www.earthlink.net for more information on this or click here. Suddenly @Home doesn't look as bad. Well, I guess that's what you get when your cable system is owned by the cofounder of Micro$oft AKA Paul Allen. I wonder what the cable system would be like if it was run by the Woz. Well, that's my $.02. Thanks for listening!
    -Luther Sloan (Mkennedy3@SPAMTRAP.aol.com)
    P.S. Remove the SPAMTRAP from my address to E-Mail.

  73. Re:Warning, this is a flame (and a foolish one) by Velox_SwiftFox · · Score: 1

    What? do the math, buddy!

    He has a T1. Max speed: 1544000 bits/s.
    His audio channels use "128k". at least 128000bits/s. 12 of these could optimally fit in the T1.
    He is serving the internet needs of up to 350 people. This is an amplification rate of 29 times the bandwidth from his net to the multicast servers!
    And you think *that* 29:1 ratio is unacceptable?

  74. Re:Absolutely no surprise. by GreyFauk · · Score: 1

    I'm curious... I pay $75/mo for the DSL line from the local phone company and $50/mo for the ISP connection.

    This is 768K up and down......

    Do you pay extra for your digital subscriber line from the phone comapny.. or is that included?
    I don't understand how that works....

    Incedentally.... the dsl network is owned by the local phone
    company around here. To increase my up and down
    bandwidth.. I have to pay the phone company
    more money per month... the isp rates stay the same. Weird, huh?


    --
    Friends don't let friends buy Compaq's. (Dell/Gateway... same same) You want a good computer? Build it yourself.
  75. Re:TCI@Home in Dallas Blues by Alfthemack · · Score: 1

    What?????

    Dallas,TX is in SBC territory. SBC made PacBell lower their rates.

    It's $39/mo for DSL where you are.

    Check your facts.

    --
    --Al
  76. Un-freaking-believable by cHiphead · · Score: 1

    The end of it all will be @Home making more money off a service that existed before they implemented the ONadvantage crap. They are going to offer a premium service of higher up-bandwidth for more money. They use 'user abuse' as the perfect taget for the SCAM.
    Thank God @Home isn't down here in Jacksonville (although I do feel kinda dirty for using AT&T's mediaone.. yeah thats right.. AT&Ts.)

    --

    This is my sig. There are many like it, but this one is mine.
    1. Re:Un-freaking-believable by Anonymous Coward · · Score: 0

      Perhaps you should consider what kind of infrastructure it takes to provide bandwidth to half a million people with cable modems. Implementing the upstream rate cap is the only way that @home can make sure the casual web surfers dont get a half assed experience just becuase there is a warez monkey on their block. Lots of people have valid reasons for needing higher upstream bandwidth -- but for the most part the bandwidth goes to stuff like warez and mp3 servers. Look at all the "top warez sites", seems like half of them are on @home!
      It may seem like a bad deal to the legitimate users who have become accustomed to the fast upstream speeds but it is unrealistic to expect full t1 up/down speeds for 40$ a month.

    2. Re:Un-freaking-believable by Velox_SwiftFox · · Score: 1

      I suppose it takes considerably less infrastructure than the providing of a half-million of the internet's connections from smaller companies, given that this involves also receiving payment from all those half-million people. The overall bandwidth cost per user would be lower, because statistics guarantee that the more users, the lower the bandwidth needed for each. Sharing infrastructure costs with cable television, software taking over tasks that would be done by humans at smaller companies, and standard economies of scale in purchasing, provisioning, and other areas should make up for much of the higher bandwidth that is briefly needed for those quick page updates.

      The rate cap is a cheap, easy, and rotten solution. Even supposing it isn't intended to screw up not only the "warez monkey" on the block but the legitimate user as well, it couldn't have been better designed to.

      I hope you haven't been taken in by @Home's fantasy that they can cache the internet, or otherwise, without actually buying significant peering bandwidth, provide enough content to be other than a "half-assed experience" compared to that available to those with full IP connections. The idea is absurd - ultimately there is going to be about as much sucked from one part of the Internet as another.

      The next "killer app" that emerges to equal importance with email and the WWW could very well need as much upstream as downstream bandwidth. Interpersonal multimedia communications tend to be two way, for example.
      The choice between abandoning new technologies and adding more bandwidth should be a no-brainer.

      It will be years, yes, until T1 speeds are available for that price. Continuously. But there isn't any more reason not to allow fast uploads briefly than there is not to allow downloads at those speeds for the same amount of time - even if just a few persons use the vast majority of the upstream bandwidth, there should be more than enough remaining for the relatively small upstream needs of the rest of the users.

      As for whether the servers might or might not feature MP3 or warez, or pet pictures, or whatever a person might feel should somehow have less priority than their own oh-so-important data needs, I choose to sayeth and care not. Other people's data is theirs; what I read and serve is mine.

  77. Re:Another survival fix (lame self-reply P.S.) by Velox_SwiftFox · · Score: 1

    It just occurred to me: @home is being awfully foolish to (apparently) implement this inside their network. If, as I gain the impression is the case, those packets are actually being sent over segments of their network before being dropped, then they aren't gaining much if any benefit for the other subscribers. Their client software in the subscriber's PC *should do traffic shaping itself*. If the problem only exists between the cable modem and the NIC (and the cable modem isn't just a modem+bridge), then the cable modem's own networking is flawed.

    The only reason I can see for doing it further into @Home's network would be to *deliberately* screw up so-called "subscriber abuse" cases, who are actually trying to use their connections, and to condition those subscribers to use the internet in just those few ways desired, like reading the WWW and their @Home email box. Rather a rancid tactic, and the only reason they could have any objection to the Linux Traffic Shaper limiting to 127.9k or whatever.

    If they should say otherwise, and that even less than 128K outgoing is "abuse", then the obvious question would be "Okay, so what bandwidth *am* I allowed?"
    --
    2nd quote from /usr/src/linux/Documentation/networking/shape.txt:

    "The shaper shapes transmitted traffic. It's rather impossible to shape received traffic except at the end (or a router) transmitting it."

    Unless, you don't mind fscking up the person sending the traffic.

  78. Re:This is not such a bad thing by Brian+Knotts · · Score: 1
    Yes, but you need to detect the port scan first, unless you want the port always closed, but then you might as well not run a service on that port, since no one will be able to use it.

    That's where PortSentry comes in handy. It watches traffic, and when it sees a pattern that looks like a port scan in progress, it uses ipfwadm, ipchains, or other methods to disable that route.

    --

  79. Re:No servers and now no uploads by Velox_SwiftFox · · Score: 1

    Fine, as long as they're willing to put the second part in writing. :-)

  80. Re:This is not such a bad thing by cHiphead · · Score: 1

    If it weren't for people whining and bitching about SOMETHING, nothing would get done. Why make the best out of a situation when the possibility is there to make it BETTER? Its called advancement. Its life. Don't avoid it and take whats given to you, make something of it. Although I do agree on the legal system having lots of fun problems (my dad's a lawyer even..ha)

    --

    This is my sig. There are many like it, but this one is mine.
  81. Re:Blame the Pr0no and Warez Kiddies by Velox_SwiftFox · · Score: 1

    Well, he's right about that being "the type of user @Home is looking for". In fact, I gain the impression that they would prefer would:

    Buy the cable modem subscription for status, or because they are told it is "good".
    Be in the wide range between too computer-naive to effectively use a computer's capabilities on the internet and not so naive that they cannot run a Windows 98 box.
    Not have had a previous decent internet connection to apply the advertised speed multipliers to.
    Become quickly bored with the Internet as @Home Would Have It Be and thus condescends to present it to them, but keep the account to read email with once a month.

    As for the credibility of his sociology, I simply suggest the AC author of the previous response look at the Magellan Search Voyeur at http://voyeur.mckinley.com/cgi-bin/voyeur.cgi - unless their personal ethics forbid reading other than easily cachable static pages.

  82. THAT ISN'T ALL @HOME IS CUTTING BACK ON! by Anonymous Coward · · Score: 0

    I posted this same memo to several mailing lists over two months ago....it is truly amazing how long it takes some people to catch on!

    Nashville, Tennessee was the first city to have the upstream limitations put into place (@Home has SERIOUSLY over-sold their bandwidth and cable router space there!) and that was almost two months ago... Did the downstream get better like it was supposed to when this upstream-limiting was put into place? NOPE.

    Back to the subject... @Home is also, effective June 28th, going to start forcing users in certain cities to use the proxy servers to view all web pages whether they like it or not. (The proxy servers in pretty much all cities consists of 2 SGI Origin200 machines that are EXTREMELY bogged-down!)

    Here's the catch.... If you don't use the proxy servers in your browser - you'll only be allowed to download the content (or anyting else) from the web page at about 1/6 of the speed you could before this new rate was imposed.

    The price for this service, with it's bullshit bandwidth limitations? Still $44.95/month here!

    Doesn't make a whole lot of sense to me why they are backing down on their bandwidth so much - especially considering that the new dual OC-48 backbone is coming online all around the country...

    I've seen a much long version of that ONAdvantage document (like 10 pages) that I need to scan in...now where did it go.....


    Thoughts? Comments?

    --

    1. Re:THAT ISN'T ALL @HOME IS CUTTING BACK ON! by Anonymous Coward · · Score: 0

      Fine. @Home sucks. Cancel it and get DSL or something. They are not a monopoly. Having the phone company use digital compression to limit data speed to 4800 bps or whatever is one thing but this isn't even close. The once nice thing about capitalism is companies like @Home which price them selves out of existance and/or provide crappy service will end up with zero subscribers.

    2. Re:THAT ISN'T ALL @HOME IS CUTTING BACK ON! by gwythaint · · Score: 1

      Actually it was Fremont CA that was
      the first city to have 128k upstream capping.

  83. Rogers@Home has no "server restrictions" by Anonymous Coward · · Score: 0

    My cable providor does not tell me what I can and cannot use. They simply say that I cannot

    1. use my service for a criminal purpose (as defined by the laws of Canada and BC)
    2. use my connection to pirate software (which is already implied in (1))
    3. screw with their cable modem
    4. do any spamming or DoS attacks
    5. resell my cable connection.

    It is actually implied that I am allowed to run software that will accept incoming connections. Under the security section of the AUP that I signed, it says:

    "when using your Computer to access the Internet or any other on-line network or service via Rogers@Home, there are certain applications, such as FTP (File Transfer Protocol) server and HTTP (Hyper Text Transfer Protocol) server, which may be used to gain access to your computer. If you choose to run such applications, you should take the appropriate security measures."

    The agreement goes on to state that Rogers is not liable if I don't know how to lock down my system properly and someone breaks in. As far as content goes, they do put major restrictions on that. I am not allowed to:

    "... unlawfully use, possess, post, transmit, or disseminate obscene, profane or pornographic material; post, transmit, distribute, or disseminate content which is unlawful, threatening, abusive, libelous, slanderous, defamatory, or otherwise offensive or objectionable; unlawfully promote hatred; or post, transmit or disseminate objectionable information, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any municipal, federal or international law, order or regulation; "

    In no lawyer, but it just sounds like they don't want to get sued. I haven't heard of them shutting anybody down over content. In otherwords, if I run a web server that pumps out kiddie porn, they want the shit to fly between me and the feds. They don't want to be involved.

    Rogers is marketing their service as an Internet connection, not as interactive TV. It sounds like a lot of cable companies aren't acting this way...

    (forgot my password, don't feel like looking it up)
    Sean Comeau
    scomeau@obscurity.org

  84. Re:No servers and now no uploads by overshoot · · Score: 1

    Perhaps they did, but the AUP also states that its terms take precedence over any other agreements, particularly sales representations. We have a hard time understanding why a company would set things up so that the only people doing business with it were the ones willing to violate their contract from the git-go, but there you are. As for us, we *aren't* willing to operate on the "it's all right as long as you don't get caught" basis and aren't too thrilled about dumping our excellent ISP in favor of @home only to have our plug pulled and bye-bye to a sizable deposit.

    --
    Lacking <sarcasm> tags, /. substitutes moderation as "Troll."
  85. Actually, It will by Anonymous Coward · · Score: 0

    You tell the CBQ that your max outbound is 128k. That way, IT (not @HOME) will be doing the droping. It can decide what packets to drop (i.e. drop data before syn/ack or telnet type stuff).

    Read up on CBQ.. You'll be plesantly supprised.. :)


    Dont't use shaper.. It's obsolete and wont to what you want.

  86. Re:Absolutely no surprise. by visionik · · Score: 1

    "Oooooooooh, you're getting ripped off."

    Your making part of my point for me.

    The PacBell DSL for $50 is 1 IP address; and they do not guarantee a fixed IP.

    The Concentric DSL is 8 IP addresses, and they are fixed; and they provide reverse lookup.

    Let's not even get started on the reliability vs pacbell, or how PacBell wasted 3 hours of my time trying to figure out if their service was available in my area (The final answer depending on who you asked was "yes", "no", and "we can't figure it out").

    Try to figure out how much a PacBell DSL line with 16 fixed IP addresses including reverse lookup is a month. They couldn't answer that one either.

    Your "ripped off" is my absolute delight. In addition to all of the above, the service has been near-perfect, which is much more than I can say for my associates with PacBell DSL.

    The Point? As I said -- You Get What You Pay For.

  87. Re:Yeah and its KILOBIT, too by loki7 · · Score: 1

    Uh, network speeds are always measured in bps (bits per second).

    /peter

  88. Kindof strange by Anonymous Coward · · Score: 0

    How everyone is promising to go scream "bloody murder" to the FCC but they seem to unanimously want them out (eg. net phone calls)?

    I'm not an expert but I don't think internet access is managed by the public utilities commission. Right now, internet service is hardly a necessary utility like water, electricity, and even telephone service to call 911 and such. Also, @Home is not a monopoly. There are several high-speed alternatives along with thousands of ISPs. Try getting a different company to pipe water to your house! Some areas do allow you to buy electricity and phone service from other companies but you still have to pay the local utility to maintain the lines.

    With regard to this specific story, I think @Home could have done this a better way such as allowing bursts but dropping sustained uploads. After things like this, I have developed a sense of skepticism about Slashdot linked stories.

    Also, my personal experience with @Home has shown they will drop the rate on sustained downloads after several hours. Once upon a time, I wrote a script to gather e-mails through web page recursion. (yeah, spam is bad.. I don't do it anymore, but it still has better response than spending thousands of $$$ on banner ads) After several hours, mrtg graphs showed the rate was dropping. After a day, it was down to 7 kb/sec or so. I stopped for a couple hours and when it restarted, the rate was back up.

    1. Re:Kindof strange by Velox_SwiftFox · · Score: 1

      That's just it, @Home isn't being an internet node, just a leech online service sucking off it.

  89. Re:Yeah and its KILOBIT, too by Trojan · · Score: 1

    In Holland, @Home measures it in webpages/minute in their ads...

  90. "up to" 100x faster than a modem, hmm? What modem? by tlhIngan · · Score: 1

    Interesting point in marketing... [marketing hyperbole is quoted] If you are marketing something faster than average, find the slowest of the average and base your product on it. Thus, the "modem" in question could possibly be a 2400 modem...

    So, my 56K modem can be advertised as "up to" 24x as fast as "before". (Which is devious, yes, deceptive, probably not, since "up to" means "Yeah you *CAN* get it, but not damn likely")

    Unfortunately, we're surrounded with this hyperbole, like 17.2 GB HD (GB = 1,000,000,000 bytes, technically correct), 17" monitor (- .75" of nonusable area around), 1600x1200 resolution (interpolated), 1000 watts (peak). This goes for benchmarks, too. It's takes a lot of brains to cut through the (deviously true) marketing hype nowadays.

    Oh, as if it matters, I'm using a 56K modem (high speed (cheap) pipes are either @home [yuk. Always been *SLOWER* than dialup during peak times, according to several users] or ADSL [something I cannot quite afford ATM]).

  91. Re:Thank the juarez pups (and mp3 too while your.. by cHiphead · · Score: 1

    Yes, but kiddies, don't forget, SOMEBODY has to run those ftp servers (and iceCAST servers) for you damn leeches. You might not upload, but your sure as hell download. Don't get me wrong, I've been there (and don't let these others trick ya, they've all been there too..). Now I've moved on. I run Linux and everythings free. :) @home is really in a plot w/Microsoft to limit bandwidth of Open Source writers so they can't upload their new code. --[YALC]-- Yet Another Linux Convert

    --

    This is my sig. There are many like it, but this one is mine.
  92. Dont use shaper! by Anonymous Coward · · Score: 0

    Dont use shaper! It's obsolete and it's not what you want. It wont really help.

    If you use CBQ (class based queuing) then you can say: You have 128K/s max outbound (with maximum burst of X, will need tuning unless you can get @homes help), then it will limit you to that and you can then decide which packets you are going to drop first and last (insted of their crippling drop any).

    In my orignal post I suggested creating seperate priority queues one for 384byte packets. This is a simple rule, but most real-time, and important traffic will end up in the important queue (dns, acks, syns, telnet traffic) while leaving large chunks to get dropped.

    To really get it working right, you'll need to figure out their burst parameters.. Not too hard, but there isn't an automatic way of doing it right now (You'd have to expirment with sending at differnt rates with differnt packet sizes and duty cycles).

    At home could have easily put fair queuing in at their end (that's a type of traffic control, not a goal). Fair queuing works by creating a bucket for each user and pulling out one packet at a time from each bucket that has demand as bandwidth allows. This keeps one user from using an unfair share of the bandwidth without hampering your peak speed. Such fair queueing can be further enhanced by intelgently deciding which packets to disgard first.

    @home could do this. And they would if their intrests were for the sake of their coustomers. But that is not the case. What they are doing is creating differnt service classes (to charge more for), and attempting to adjust peoples behavior by penalize those who dont consume their media.

    Dont buy their bull about fairness. What they are doing is not in their coustomers intrest. Either they are grossly incompent, or they are trashing your network access to rip you off.

    In most states it's illegial to intentionally provide inferior service with an increased cost of production in order to strong-arm consumers into buying overprices high level services. (I.e. a car dealer can't spend money to cripple a car and charge you more for a car with the cripple removed )

  93. Re:MediaOne by Anonymous Coward · · Score: 0

    my uncle got it in suburban chicago area.

  94. Re:Absolutely no surprise. by Anonymous Coward · · Score: 0

    I'm on 24/7 via dialup, have a static subnet. The idle timeout has been disabled and I pay $19.95/mo. Despite of the fact that cable service is available, it is 128k up/down for $40/mo. and NO SERVERS, 1 DYNAMIC IP, NO TELNETD, NO SENDMAIL, NO POP3/2D, NO NOTHING. Everything that maybe half useful is filtered out. Support any action against cable companies, if nothing else just out of the sheer hatred of them.

  95. Re:I still wonder by Vladinator · · Score: 1

    How easy for you to stand on your high horse and assinate the character of faceless people you don't know, by discriminating against them on the basis of nationality. As an Anonymous Coward to boot! For once, it's a well deserved name.

    As an American, I think his point was lost due to do the fact that the proverb didn't really apply to the situation, and had nothing what so ever to do with the nationality of the majority of his audience.

    When will we no longer suffer the slings and arrows of self-righteous eurotrash?


    "I have no respect for a man who can only spell a word one way." - Mark Twain

    --

    "Going to war without France is like going deer hunting without your accordion." - Jed Babbin

  96. Warez/MP3s not the issue! by m1xmaster · · Score: 1

    So what, subscribers to this service want to have servers that use a huge (by todays standards, in 5 years we'll be laughing over this shit because we'll all have unlimited BW) amount of bandwidth. So, as a caring, concerned corporation (right?), @home should upgrade their networks to iso warez courior specs (funds-permitting, of course, although I dont think anyone here thinks @home is strapped for cash exactly). Nobody needs 800kbps transfer speeds for web browsing! Those kinds of speeds are for file-transfer, and if files tend to come in the form of warez/porn/mp3s/VCDs, so be it! Cable modem companies sell a relatively expensive product that could only be fully used for large file transfers, and bitch and whine when their paying customers fully use it!

    1. Re:Warez/MP3s not the issue! by Anonymous Coward · · Score: 0

      You are right, warez and MP3's aren't the issue. What is the issue is people uploading large amounts of data out of their box. This policy would restrict you the same if you are running an http/ftp/whatever server sending out lots of data or sending IP packets full of 0's to www.whitehouse.gov.

      I'm not sure what you mean by file transfers because pretty much everything transfered is a file. One of the major changes with WWW pages in general has been the amount of multimedia content added within the past couple of years. A 150k shockwave movie can be downloaded in less then a minute with a 56.6k modem today (or a matter of seconds with a cable modem). Try that with a 2400 baud modem! In 5 years, your average web page will probably be a couple megabytes but services like @Home will not be fast enough. Maybe something completely different is going to come along... 5 years ago, I don't think you could have found a single person who would have thought the internet would be where it is today.

    2. Re:Warez/MP3s not the issue! by arielb · · Score: 1

      don't laugh in 5 years-it's 1999 and we're still using VHS. The stupidities of today could affect the future. I say campaign against cable modems just like the campaign against Divx. 1) cable modems split bandwith which means if everyone used them we wouldn't have high bandwith in the future 2) monopolization tactics by AT&T and Microsoft 3) this @home nonsense-hey if there are upload limits then how will we have decent video conferencing, better games on the net,etc

      --
      ---
  97. "like a modem" by lazarusL · · Score: 1

    "if you use @HOme like a modem"

    ... such as the BBS I run using a modem?

    Not all modem users are AOLusers in nature. This article makes me glad I am not an @Home customer.

  98. Re:No server for you!! by wally · · Score: 1


    Whatever. Jeeze - settle down!

    The point of my post wasn't to defend myself. I took the bloody thing down - the last thing I want to do is degrade everyone else's service (and I fail to see how an Icecast server running mostly at night, serving maybe 3 clients at a time, at the most, could seriously impact things. Maybe I'm wrong.)

    The point is they should have called before yanking my service. The "shoot first, ask questions later" policy is rubbish no matter which way you slice it. I see this (and other instances) as the action of a company unwilling to shell out to upgrade their network to fit their client base.

    Enough. Peace.

  99. what does "the web" have to do with anything? by lazarusL · · Score: 1

    "By definition anyone who is uploading huge amounts of information is adding content to the web."

    While I agree that adding content is a positive, why do you make the assumption that the World Wide Web has anything to do with the subscribers' usage? There is much much more to the Internet than "the web."

  100. Re:TCI@Home in Dallas Blues by Duranos · · Score: 1

    Give us a break...

    Ever thought of getting Satellite?

    The point I believe the original poster was making was a feeling of resentment at being mislead. It's one thing to advertise a specific quality of service, but when that "QOS" gets to the point where it's perceived to be the same as what you have, it's natural to feel a little miffed.

    So, I say again, Relax. Feel OUR pain. We were lead to believe one thing, and given another.

    --
    end
    --

    --
    a better sig would normally be here. -blah-
  101. Re:Oops! Bummer! by cHiphead · · Score: 1

    I think we should just all start slinging fast ethernet out our windows and meet up in the middle somewhere. It'd probably get done before any of these businesses got in gear.

    Hell, I'll do it. Let's see, I'm in Jacksonville Florida, and I've got about 300 feet of cat 5 cable.. and a 8 port linksys 10mbit hub.. I'll serve my neighborhood (full 10mbit shared up and down :)...woohoo). Who's next? HEHE. The new, Open Source model of internetworking. Screw the Cables and the Bells.

    --

    This is my sig. There are many like it, but this one is mine.
  102. Re:This is not such a bad thing by Anonymous Coward · · Score: 0

    like how the cable internet people said, its 100x's faster then regular modems. and i have to pay monthly $40 just to get internet 100x's faster than aol. with this cap thing i guess its just 50x faster than regular modems. and they should make us pay 20 month then.

  103. Not quite! by Anonymous Coward · · Score: 0

    They brutitly drop packets when you exceede 128kb/s over a VERY short burst interval. They dont queue them like a slow line would. If you drop a ack in tcp you lose the whole segment.

    Not to mention how this screws up slow-start.

    Try uploading a file and opening a webpage.. Choke Choke Choke.. Or upload and try telneting someplace. haha.

  104. Blame the Pr0no and Warez Kiddies by starvo · · Score: 1

    So, Now we have a 128K Upload limit...
    My reaction... I saw it coming.. you can't sell High-Speed internet service, without expecting to have some dumb-fucking kids with warez sites abuse it... So.. Thanks to a few really stupid in DUHviduals, everyone else has to suffer... Yeah, it really fucking sucks.. but Alot of the blame is placed on Johnny 14-yeard old running a WarFTP server off of his mommy's Compaq Deskpro.

    What TCI should/could/needs to do is start tracking down the assholes who run Warez/mp3/porn(Insert Illegal stuff here) Servers, and prosecute the little fuckers.. or make the bastards pay some $$$ for the amount of bandwidth they abused.. Make the little bastards learn not to abuse a system, and ruin it for everyone else... Stupid Fucking Children, ruined it for everyone else.

    --
    http://thepoliticalgeek.com/blog/ Politics for Geeks.
    1. Re:Blame the Pr0no and Warez Kiddies by Velox_SwiftFox · · Score: 1

      What does whether or not a site has "Warez/mp3/porn(Insert Illegal stuff here)" have to do with have to do with the subject of the article? Data is data, after all - whether it contains software designed for network monitoring, some unknown artists' digital recordings or erotic imagery, or even something illegal. It takes the same time to send the same bits, after all (though I wouldn't advocate adding "illegal" to the three categories you specifically name). And after all, the bandwidth wouldn't be used unless someone wants and requests the data. Nope, totally off the subject.

  105. Re:So, where's all the upstream bandwitdth going? by Anonymous Coward · · Score: 0

    Depends on how two-way cable modems work, I guess. Are they full-duplex, or do upstream limits give them more downstream bandwidth?

  106. No, the 486 is fast enough by Sloppy · · Score: 1

    No way. The 486 is easily fast enough. Even a 286 would be fast enough.

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  107. Learn more about networking, and come back. by Anonymous Coward · · Score: 0

    What @home is doing is nothing more then heavy handing the consumer..

    If they wanted to be fair they would impliment fair queueing. That way you would be promised a equal share of the bandwith as the bozos with their p0rn sites. There is no need for rate limiting. Thats simply BS.

  108. Re:This is not such a bad thing by Anonymous Coward · · Score: 0

    The US legal system has lots of problems, but when Bad Things happen to a company that doesn't offer what they say they offer, that's a feature. Blaming screwed customers for not being experts in the labyrinthine, bizzare, patchwork-regulated telecom marketplace is ridiculous. A friend of mine runs an ISP and talks about it a lot, and even I can't begin to guess what @Home pays for upstream bandwidth.

  109. This is not such a bad thing by Hobbex · · Score: 2

    I'm sorry to take the side of the big bad corporation in this issue, but I definitely don't agree with all the whining.

    You can't have your cake and eat it too people, if you super cheap flat rate broadband, you just can't expect that they will let you run a 100 channel shoutcast server off it as well.

    Yeah, it has its disadvantages if you want to send large files around or remote heavy x applications, but for all other purposes this is enough for home usage, well enough in fact.

    I know that several Cable Modem and ADSL services here in Sweden have taken it one step further in combating the server problem and put every user behind an ip masquerading firewall instead (goodbye ICQ, goodbye DCC, goodbye Telnetting/SSHing to the home machine, goodbye any kind of server what so ever). If that is the option, I know what I would choose (if I wasn't stuck on a stupid minute metered ISDN that is)...

    1. Re:This is not such a bad thing by scrytch · · Score: 2

      > They do occasional port scans, and then tell violators to turn off service or get their service terminated


      Better be a really fast scan. I have most services turned off already as a matter of security (I use fetchmail to get my mail from my ISP). What I do have on those ports are boobytraps that firewall off the scanner. If I could get it to just refuse the connection as if it weren't listening, I'd love to do that but have no idea how.

      --
      I've finally had it: until slashdot gets article moderation, I am not coming back.
    2. Re:This is not such a bad thing by Anonymous Coward · · Score: 0

      You can't have your cake and eat it too people

      Well then genius, what good is cake if you cant eat it too? Am I supposed to go eat my friends cake, or just look at mine and be hungry?

      Face it bud, the cap isnt good, and you didnt help it by using stupid analogies.

      if I wasn't stuck on a stupid minute metered ISDN that is
      whaa, poor litle broadband user. Heaven forbid you people actually try a 28.8K connection daily. If ISDN was even available in my area, Id be happy as a clam. Id be happy too if cable modems were available (yeah right, maybe in 10 years). But I would be severly pissed if my new cable modem was being limited. Probally pissed enough to ...well..I dont know, but I would be mad.


    3. Re:This is not such a bad thing by Wag+the+Dog · · Score: 1

      You don't get it. In the USA a company can't advertise that they will provide a certain level of service and then not provide it. When they do it on purpose, it's called fraud. I don't know how it works in Sweden, but in the USA companies can get into a lot of trouble for doing this.

    4. Re:This is not such a bad thing by Ethan+Butterfield · · Score: 1
      > You can't have your cake and eat it too people, if you super cheap flat rate broadband, you just can't expect that they will let you run a 100 channel shoutcast server off it as well.

      This is my problem with the rate cap:

      @Home has bandwidth problems due to oversubscribed links & folks who run 100-channel icecast servers. (Man, whatever happened to the pr0n?) Customers complain to high heaven because they're getting pitifully slow connectivity. Rather than go after the problem at the source (by extending their anemic peering feeds, upgrading their backbones with AT&T's infusion of cash, and actually doing something about the bandwidth hogs [is running services against @Home's ToS?]), they instead penalize all users, and, as other people have mentioned, no longer satisfy their "50x faster than a modem" advertising.

      A global upload cap is simply the wrong solution to the problem. Firm up the ToS, disconnect bandwidth hogs, and for God's sake, upgrade their network! It's not like the bandwidth problems are only happening recently.

      (Up until October of last year, I worked in a place which did a lot of peering and other work with @Home's network, and know first-hand just how bad off their backbone is. It may have changed since then, but I doubt it, as they would have needed an infusion of Network Clue(tm) the size of the Eastern Seaboard.)

    5. Re:This is not such a bad thing by esh · · Score: 1

      This is not as clear cut as you may think it is. "x times faster than modem" doesn't specify which services this applies to. If they are trying to limit speed on uploads and home web servers as it seems, this may indeed lead to faster access for the majority of their customers just browsing the web.

      You may like this or not, but calling it fraud is a little too quick. Review your contract and take your money elsewhere if you don't like the terms. On the other hand you may find out that you'll be better off browsing the web.

      --
      -- ESH
    6. Re:This is not such a bad thing by Nemesis · · Score: 1

      the reason why they don't just upgrade their equipment is because they are a business. Businesses are supposed to make a profit, not go broke. Thousands of people run mp3/warez servers over their cable modems, not to mention all the game servers and shoutcast ect servers. Its alot easier to just limit upload speeds than attempt to kick off all that $$$, er, customers that run illegal servers. Bandwidth is EXPENSIVE, you are already getting a massive bargain with cable modems, I'm just surprised this has not happened sooner.

      --
      Peace Techno is our future!
    7. Re:This is not such a bad thing by Brian+Knotts · · Score: 1
      Running any kind of server is against @home's TOS. I know; I looked into this, and when I found that they prohibit even a mail server, I decided against using their service, as it is of little value to someone with any kind of Unix box.

      They do occasional port scans, and then tell violators to turn off services or get their service terminated, so they're not ignoring the problem. It's just that it's probably just too hard to police, in the long run, so they turn to defrauding all their customers instead.

      --

    8. Re:This is not such a bad thing by Anonymous Coward · · Score: 0

      The point of fraud is when services are *CHANGED* after a while, when a company attracted a good deal of people, which dumbed it's (comnpany's) competitors. This is the fraud and unfair competition. They *knew* that there will be people who will run web-servers, so what? If that's the agreement I *pay* *my* money for? Obviously they attracted people at first and then preferred this method to upgrading their network. At least they should have given an option to say pay a bit more for 256 or 512 upstream, at least think of their customers!

    9. Re:This is not such a bad thing by dbullock · · Score: 1

      This is a really valid point.

      I know that several Cable Modem and ADSL services here in Sweden have taken it one step further in combating the server problem and put every user behind an ip masquerading firewall instead (goodbye ICQ, goodbye DCC, goodbye Telnetting/SSHing to the home machine, goodbye any kind of server what so ever). If that is the option, I know what I would choose (if I wasn't stuck on a stupid minute metered ISDN that is)...

      It would relieve so MANY headaches for the broadband providers to do this. They wouldn't have to worry so much about allocating IP's, and it would eliminate any sort of inbound traffic possibility. Don't take that 128Kbps or even 1Kbps for granted.

      --
      http://www.bullnet.com
    10. Re:This is not such a bad thing by Brian+Knotts · · Score: 1
      You could run the service on a different port than the usual one. Or try PortSentry. It can detect and respond to port scans in real time. You can set it up to disable routes to a machine that is port scanning you. I think that might do the trick.

      You just have to be careful with it, so that you aren't vulnerable to a DOS attack.

      --

  110. @Home probably *is* a monopoly by Anonymous Coward · · Score: 0

    Cable companies almost always have exclusive contracts saying a city will not allow anyone else to lay coax and offer services on it. Just like local phone companies, only without even the FCC requirements that they begin wholesaling their facilities to competitors.

    I don't see any legitimate reasons a capitalist society should allow a company to buy the privilege of not having any competitors. Such clauses should be unenforceable.

    1. Re:@Home probably *is* a monopoly by Anonymous Coward · · Score: 0

      You are correct, cable companies have a 100% monopoly on local service but @Home does not run your cable co. They simply provide the Internet "connectivity", hardware, etc... Anyone claiming @Home has a monopoly on Internet access has got to be kidding. DSL is widely available, the power companies have something similar up their sleeve, and there are thousands of ISPs in this country. I've even got one customer with a microwave link to his ISP. Digital technology is headed in the direction of having a single line coming into your house (or maybe even a cellular/wireless setup) that will carry phone, internet, cable, and whatever else catches on.

      With regard to competition with local utility providers (internet is not a utility.)... I would just love to look outside and see 20 sets of phone wires, 20 sets of cable tv wires, and 20 sets of electrical wires. I can't even begin to imagine what my bill would look like... Each company has to cover the same area with the same amount of cable repeaters/phone cabinets/transformers (these things are limited by distance) but with 1/20th the customer revenue. Here's a hint: the largest expenses by utilities are equipment (each of the phone companies needs their Nortel DMS-100) and repair (equipment will fail at almost the same rate with 1/20 subscribers).

      The other alternative is government-managed equipment and lines, which for some reason, doesn't sound like a good idea. Having a single company accountable to the Public Utilities Commission is fine by me. They have all taken good care of me. SoCal Edison came right out a couple months ago when I noticed a bare spot on the feed to the house (fixed for free) and our power has only been out 2 hours in the last year (at least that I noticed). Several years ago, the pilot light on the heater decided it didn't want to stay on. I called up the gas company and they came out that day (or maybe it was the following day) for FREE to fix it. Total charge was $16+tax for a replacement pilot light sensor. He even went around to all the other gas appliances to check for rusted or leaking connections or valves. That thing they use to check for gas is pretty cool though.

  111. War is Peace by sjames · · Score: 2

    Less is More, and 128kbps is "orders of magnitude" greater than 28.8kbps. since when is *4 an order of magnitude?

    At 128kbps, the service certainly isn't what it could be (though it's better than what I've got). I fail to see how capping upstream rates constitutes scaling the network up to meet demands. If they lie like that to their own staff, what does that say about what they tell the customer?

    1. Re:War is Peace by drendite · · Score: 1

      Less is More, and 128kbps is "orders of magnitude" greater than 28.8kbps. since when is *4 an order of magnitude?

      128 kbps = order of magnitude of 100
      28 kbps = order of magnitude of 10

      Granted, those are bits, and we all think about bytes, but it's still true..

    2. Re:War is Peace by sjames · · Score: 2

      Not really. One is not plural, so it is not technically true. Even without the cap, it would just qualify.

      And your interpretation of the phrase is the most generous (to them) of several. Many would consider an order of magnitude faster to be 288kbps (2.88 * 10^1 vs 2.88 * 10^2 ), and this to be PLURAL orders, it would need to be at least 2.88Mbps which is untrue even without the cap.

    3. Re:War is Peace by Large+Green+Mallard · · Score: 1

      Allow me to explain how capping upstream rates helps them meet network demands.. if you have 10 people spewing data out of their computer at 128kbps, they use less bandwidth than 10 people spewing out data at 798kbps. Say the ten people spewing at 798kpbs saturate the bandwidth of the area.. the 11th person who wants to browse the web will be slowed down by them. Say these 10 people are now limited to 128kbps. This means there's enough bandwidth for 60 people, instead of just 10, thus enabling them to provide service cheaper, because they don't have to lay more fiber to deal with all the bandwidth hogs.

    4. Re:War is Peace by sjames · · Score: 2

      I understand why they capped the network, and that they probably had to do it to meet demand with their current infrastructure. However, that is NOT expanding your network to meet demand. That is capping demand to avoid expanding your network.

      As far as it goes, some sort of fair allocation scheme is certainly needed on any public network. I think the parts many object to is the way they want to dodge the questions, and the misleading information in the document. That and the use of a simple minded congestion control and the underprovision of bandwidth in the first place.

    5. Re:War is Peace by delmoi · · Score: 1

      um, in and out are always seperate, right? I really doubt that anyone would be left without the 2400bps they need to send Http requests,
      what they should do is set proritys for people, so that reqests to port 80 get prority or somthing, or somthing, I don't know, there is probably a better way to do this...
      _
      "Subtle mind control? Why do all these HTML buttons say 'Submit' ?"

      --

      ReadThe ReflectionEngine, a cyberpunk style n
    6. Re:War is Peace by Anonymous Coward · · Score: 0

      since when is *4 an order of magnitude?

      It is for binary arithmetics, bummer hugh?

  112. Re:No server for you!! by Jeff+Nelson · · Score: 1

    I run servers on my DSL connection from SWBELL in Dallas, which is managed by the same people who manage PacBell. As long as it's not illegal, they don't care what you do. They do, however, limit my speed to 128kbps. This is acceptable though since they give me free reverse control of my IPs on my NS. These policies would differ from area to area.

  113. And I was thinking of signing up... by Dast · · Score: 1

    Hehe. Not anymore. They never mentioned anything like that when I was talking to them.

    --

    This sig is false.

  114. Re:No server for you!! by Jeff+Nelson · · Score: 1

    $70 a month telco charge for the 1.5-6mbps line.
    :(

  115. Re:TCI@Home in Dallas Blues by Anonymous Coward · · Score: 0

    Satellite unicast is doomed to insurmountable scaling problems. You're sharing a gigabit(?) segment with the *entire continent*, and still have to resort to dialup for upstream. They can't easily segment their network (they can point different transponders at different areas using the same frequency, but only before the bird is in the air, it's a PITA, and it leaves many miles of dead spots), and because of FCC rules, to add bandwidth they'd need to spend about a billion putting a new satellite into a *different orbit* and half their customers would have to re-align their dishes (or buy another, if they want to keep watching DirecTV).

    Satellite is great for low-volume, high-value data (like nationwide paging) and broadcasts, but otherwise it's cable modems on a larger scale with harder limits.

  116. Re:Oops! Bummer! by Anonymous Coward · · Score: 0

    It'd be fun, but men with guns would stop us. Thou shalt honor and obey thy phone company, and not lay competing wires, yea though the suffering and temptation be great.

  117. Just a scapegoat. by Anonymous Coward · · Score: 0

    They are just a scapegoat, an excuse. @home wants you to pay for a more expensive service to get what is already there.

    If there were bandwidth problems, they would impliment fair queueing, not this anal speed throttling.

    Most people (even techies) dont understand that any bandwidth fairness problems could be solved by fair queueing insted of this junk.

    Call them up and letem know.. Also, call up your local cable franchise agent (usually your county). In most areas it's illegial for them to levy substandard service to milk the consumer.

  118. Re:MediaOne Express - what you might not know by scrytch · · Score: 2

    There's no need to have anyone surfing channels looking for abusers. You just meter the connection. Exceed X amount transferred in Y days and have your bandwidth throttled by a factor of Z. Totally automatic. Coldly fair.

    --
    I've finally had it: until slashdot gets article moderation, I am not coming back.
  119. Branding (a `la PII/Celeron) by Anonymous Coward · · Score: 0

    Chip is exactly right. This is just a cheap and nasty way for @Home to charge more for a service they already subscribe without alienating their below room temp. IQ subscribers, who won't suddenly notice their upload speeds drop by 750kbits
    This is an attempt to distinguish an imaginary "premium service" from a forcefully created "budget" service. In truth, there is probably very little trouble upstream other than @Home's unwillingness to (gasp) actually purchase more bandwidth as they gain more subscribers.
    Err, Boo... hiss... and stuff :)

    zephram@earthling.net

  120. my viewpoint by jgennick · · Score: 1

    It seems to me that the problem here is that @home does not want to provide service to people running web sites (and other servers) from their home, and that people do it anyway because the cost is so low. The frustrating part I'm sure, is that there aren't any hospitable alternatives for a home user who wants to run a website from their house. It would sure be nice if some national company came out with something similiar to @home, but without the prohibitions against running a web server from your house. It would probably cost more though. I'd like to run a web server from my house, just to play around with, but so far I havn't found a cost-effective solution. I need something that costs less than $150/month. The local ISPS want $250+ a month for ISDN connections, and the costs go up from there.

    Jonathan

    1. Re:my viewpoint by Dredd13 · · Score: 1

      TCI@Home actually has a policy in their user agreement expressedly allowing FTP/HTTP servers. @Home turned off my service for running a web server, so I complained to TCI. The people I spoke to there indicated that "in cases where @Home's AUP and TCI's User Agreement directly conflict, TCI's takes precedence", and they were going to put a foot up @Home's ass about it.

      Nothing's happened yet (should hear back early this week), but its good to know. :)

      D

    2. Re:my viewpoint by Large+Green+Mallard · · Score: 1

      The reason they can provide very fast access for $40/month is because their economic model assumes that the connection won't transferring data all the time. If you want a connection where you can do that, be prepared to pay for it. Data transfers cost ISPs per/mb usually. With modem based ISPs, the people who pay $20/month and d/l 3mb of mail usually make up for the people who pay $20/month and transfer 700mbs of MP3s to a few hundred of their close friends. With cablemodem ISPs, the temptation is there to use it to run servers and all that stuff, but honestly, if everyone did that, there's no way they could keep prices as low as they do. Just think, for $20/month with a modem based ISP, you're paying for a connection to the net through your modem. For $40/month with cable, you're paying for the modem (outright cost usually $799), the infrastructure, the bandwidth you use, an IP address (class A blocks don't come cheap), tech support, email address.. blah blah blah. If a normal modem based ISP had to provide all these things, you'ld pay a lot more than $40.

      Cablemodem isn't meant as a cheap way to host your website. It's a cheap way to view other people's websites at amazingly fast speeds. To host your website, pay $4.95/month to somewhere like prohosting.com, or get a T1 into your house. I think they're only about $10k install + $1k/month, for 1.45Mbps :)

  121. Oversubscription by Signal+11 · · Score: 3

    graph available

    I just have to tell you right now why the real reason for these caps are. It has nothing to do with "bandwidth" problems. They've oversubscribed their userbase. I have a graph up on my website detailing this. If you want the scripts to generate it yourself, contact me. What disgusts me the most is that I was paying $40 a month when the service was *good* during prime time. Now I'm still paying $40 a month, but the service is completely unusuable during prime-time. Please contact your PUC (Public Utilities Commissioner), as well as the technically-savvy press. This is an outrage - they're delivering less, but charging the same rate. In any other industry, this would be outright fraud.



    --

    1. Re:Oversubscription by Anonymous Coward · · Score: 0

      Compression adds a small amount of latency (compressing and decompressing takes time)
      in return for less bandwidth.


      I agree with the most of your post, but for the sake of clarity, latensy is added with compression is not because it takes too much time for compress/decompress, modem CPU are very fast, problem is that in order to function compression algo has to buffer outstream, and thus increases latency. You may have heard or experienced problem with early modem play with DOOM, whereby 14.4 would lag you with compression enabled by default.

    2. Re:Oversubscription by Signal+11 · · Score: 2

      Sorry, bad link, this one will work better.



      --

    3. Re:Oversubscription by Yosemite+Sue · · Score: 1

      Well-said! I am a subscriber of Shaw@Home (Calgary, AB) and the service here is spotty. It would be difficult to give up the 24/7 access, and speedy download speeds, but latency is a *very* common problem here. We have had other problems too - outages are common. (In one case we were without service for a WEEK, tech service was pretty much non-existent, but we did manage to get a refund for that week.)

      Anyone thinking of subscribing to @Home service may want to think twice. If you are playing lots of online games, or you need to interact with a remote terminal (I have had telnet sessions that were just painful, waiting more than 30 seconds to see a keystroke on my emulator screen) this service may not be for you. If you know someone in your area of the city who has the service, try to check it out in prime-time ... this may give an indication of what service will be like. Unfortunately, I think the cable companies are signing up customers faster than they are upgrading the equipment, so even if you are getting good rates now, this may change in the future.

      It sucks, I hate the problems we have with @Home, but we can't afford DSL right now ... going back to the 56.6 and tying up our phone line just doesn't seem like an option!

      YS

      --
      "Arrr! The laws of science be a harsh mistress." -- Bender
    4. Re:Oversubscription by Anonymous Coward · · Score: 0

      regarding the telnet...ssh -C (ssh with compression) might help somewhat.

    5. Re:Oversubscription by Anonymous Coward · · Score: 0
      (1) your graph link is broken.

      (2) $40/month is only enough to cover about 40 kbits/month bandwidth. If you are getting anything more than that, you are getting what you paid for.

    6. Re:Oversubscription by Anonymous Coward · · Score: 0

      3s/kbits.month/kbits\/second/
      $a
      duh! always preview!
      .
      w
      q

  122. MediaOne by Anonymous Coward · · Score: 0

    MediaOne has been excellent in service, even after the official merging with RoadRunner. 1.4mbps downstream/300-400kbps upstream is superb. I've never had problems with them, and my bandwidth has never run dry because of an overload in my block. In fact, you can't really tell the bandwidth is shared.

    Efficient management of routers + trained NOC + reasonable bandwidth caps = A good Cable ISP

    1. Re:MediaOne by Jburkholder · · Score: 2

      Just curious, what part of the Country is this?

      I was one of the first to jump on Mediaone Express service when it rolled out here in the Chicago suburbs last fall. It was excellent - I loved it and I never even had to *think* bout how long something was going to take to upload/download, or did I have any trouble finding fast game servers.

      Now, almost a year later, it is still a very good service, but I have seen some deterioration as more users are added. I see some slowdowns on Saturday nights, the e-mail and news servers are usually much slower than before, and we get short outages from time to time.

      Overall, I agree that MediaOne has been a good ISP - I'm just wondering what happens when AT&T/TCI/@Home takes over here?

    2. Re:MediaOne by Anonymous Coward · · Score: 0

      Likewise... we've got roadrunner in southern maine and the service is excellent, aside from occasional outages which are mostly due to network upgrades. Our toshiba hardware is spec'd at 8 megabits/sec downstream and 2 megabits/sec upstream. I regulalry see transfer rates in both direction in excess of 1.5-2 Mbits/sec and download rates often exceed 4-5 Mbits/sec. Whenever a fiber segment starts to get congested, time warner splits that segment and the performance is once again great. The usual no-server rules apply here, but they have no problems with private development servers and home-office connectivity applications. At one point, they did actually place a firewall between us and the outside world, but the floods of e-mail and newsgroup activity on the subject resulted in it being removed very quickly. It sounds like @Home could use such a barrage of public outcry.. You'd be surprised how much attention you'll get when hundreds of subscribers threaten to cancel in each service area.

      Best of luck to all you @home'rs

  123. @Home vs. RoadRunner by Anonymous Coward · · Score: 0

    I've had both Cox@Home and RoadRunner. Both deliver on speed.

    In San Diego, RR has a nice fat pipe into CerfNet, which happens to be the main SD isp's isp. Cox, in their infinite wisdumb has decided to ignore this.

    RR on the other hand uses dhcp and a stupid-fucking-dumbass login program. There is absolutly *no* reason to have this program other than to gather data about users and annoy them.

    Cox@Home: Latency, but a static IP

    RoadRunner: dhcp and login program, but no latency to school.

    I like Cox better.

  124. I still wonder by Wompa+King · · Score: 1

    What is the point of having cake.
    If you can't eat it?
    Just Wondering

    w/k

    --
    -Jelly Musher, King of the Wompas
    1. Re:I still wonder by Axe · · Score: 0

      When will we no longer suffer the slings and arrows of self-righteous eurotrash?

      When you stop behaving like self-centric asses, maybe?

      Gee, picked up "Time" magazine today, about 100
      greatest inventions. Written as if the rest of
      the world does not exist.

      Well, I live in BA, USA too now. Pays well, you know....

      --
      <^>_<(ô ô)>_<^>
    2. Re:I still wonder by dbullock · · Score: 1

      Actually, the quote is:

      Eat your cake and have it to.

      it makes a bit more sense when you get it in the right order :)

      --
      http://www.bullnet.com
    3. Re:I still wonder by dbullock · · Score: 1

      Actually, the quote is:

      Eat your cake and have it too.

      it makes a bit more sense when you get it in the right order :)

      UG I can't believe I typo'd "too".

      --
      http://www.bullnet.com
  125. Fears of Roadrunner doing this by Senzar · · Score: 1

    I love my Road Runner connection, I get the full 10mbs downstream, which is effectively about 6mbs from a REALLY fast site (like 500-600k/sec) that has a good connection to roadrunners network, and I can usually send at about 50k/sec, sometimes 60. I really fear such a great service being hurt by expansion like this, I am very impressed with the quality of service road runner has given, does anyone know if roadrunner has any plans like this for the future?

    1. Re:Fears of Roadrunner doing this by CryptoCA · · Score: 1

      I had RoadRunner service in the Memphis area and still keep in touch with a few people up there. They don't have any public plans of doing such but that's not to say that they may have something under the table like @Home.

  126. Consider yourselves lucky! by scjody · · Score: 1

    I subscribe to Cogeco @HOME and they have always (even before they were a part of @HOME) limited the bandwidth to 14Kbits/sec up. Not even enough to stream an MP3. I think I'm going to call my cable company and demand they implement this 128Kbit/sec limit :) :)

    --

    "...Is this world not a call I can screen out" --

  127. Not free by Skyshadow · · Score: 2
    Yeah, but upgrades are expensive, and I'm not willing to pay the extra costs. Never forget that any upgrades get passed directly on to the subscribers.

    ----

    --
    Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
  128. Same Here (Cambridge, MA) by crow · · Score: 1

    Same here, though I had to terminate my service when I moved a month ago.

    Of course, with these big national cable ISPs, it really helps if you mention the town you're in, in case the quality isn't all that consistent.

    On the other hand, I've generally heard better things about MediaOne than RoadRunner, and @Home seems to have the worst reputation. I'm hopeful that the merger of MediaOne and RoadRunner won't result in problems over the long haul.

    1. Re:Same Here (Cambridge, MA) by ostiguy · · Score: 1

      Ditto.

      Randolph, MA

      Matt

  129. Re:So, where's all the upstream bandwitdth going? by Bryan+Bytehead · · Score: 1

    From what I've read, they are going to be selling it. For just a few bucks more, you can upgrade your upstream bandwidth! How much is anybody's guess.

    Unfortunately where I live, the stoopid cable company only offers download bandwidth over the cable. You still have to have a modem and telephone line as your upload pipe, which sucks royally.

    I should move to another part of town (different cable system). Then I could get Road Runner. I still have reservations about that (what happens when everybody gets it, versus the extremely light subscriber coverage they have now)

    I'd have to change ISPs, which I'm a bit loathe to do, but since my current ISP has been bought out by somebody else, it looks like that'll be changing by Feb. 2000, since that's the last date that they can guarantee that the domain name won't change.

    Supposedly I'll have access to DSL by the 3rd quarter in my area. Won't have to move that way.

    --
    Bryan
  130. The good and the bad... by foxtrot · · Score: 1

    It's one thing to decide that "oops, we goofed, we can't handle this much bandwidth." It's completely reasonable.

    It's another thing entirely to say, "Oops, we goofed, we can't handle this much bandwidth, let's put in restrictions and not tell our users."

    I never believed I'd be a cable-modem user. After all, letting my ISP be run by folks with a cable company's mentality just seemed like a really dumb idea.

    Then ComCast@home showed up. And I still can't get ISDN, let alone *DSL.

    Now I'm a cable-modem user. And I'm still wondering about the wisdom of letting my ISP be run by folks with the mentality of a cable company....

    -F

  131. Can't have nothing nice! by CryptoCA · · Score: 1

    This seems to be just my luck. I "was" waiting for @Home to drop into my area. For some reason TCI nor SWBell service the little area of North Dallas in which I reside but I do know that SWBell DSL has a limit of 128kUP unless you want to fork over extra $$ each month ($129 /me thinks)but now I must resign myself to the fact that no matter what I do I'm not going to be able to get more than 128kUP no matter which technology I go with since I'm not made of money. I'm beginning to REALLY MISS Memphis and the RoadRunner service. Consider this, a small (1/3 or less the size of Dallas) non-high tech city having better internet service/residential online technology than one of the biggest metroplex areas in the country. What's this world coming to!!??!!

  132. Absolutely no surprise. by Restil · · Score: 3

    I've known all along that cable modem companies would have to start capping rates. Just join any major IRC server (dalnet, efnet) and look at a few of the channel topics and you'll see why. Warez junkies are going to ruin it for everyone.

    And don't forget, you're getting EXACTLY what you pay for. I can't tell you how many times people have bragged to me about the high speed of their internet connection because they have a cable modem, and my attempting to tell them that its a solution that will turn around and bite them in the ass, falls on deaf ears.

    Cable modem statistics and prices are based on the assumption that the average user won't use any more bandwidth than a regular modem user will. The average person "surfing the net" won't read his webpages any faster, they'll just load faster. Email won't increase by much, and sure those downloads will be faster, but your average modem user doesn't download that much. $40 a month, or whatever cable modem prices are going for, is more than enough to cover a large number of users.

    Ok, so there will be a few users who use more than their share, this also isn't a problem. Every isp has the occasional dialup user who never disconnects and is literally tying up the line 24/7. However, there aren't enough of them that they cause busy signals for others, so they can safely be ignored, or at least worked into the average appropriately.

    The big problem with cable modems is that the average user, to whom a 28.8 modem is more than
    adaquate, has no reason to switch to cable. Therefore, cable has a skewed user base. They have a lot more bandwidth hungry users who are exploiting high bandwidth at low cost, and fewer
    low bandwidth users to balance the load out.

    This means that cable modem providers are going to spend more money on bandwidth than they will recieve from their users. Also, cable networks are optimized for downstream. Certainly, they can handle the bandwidth in both directions, but since they expect clients to be primarily in the business of downloading, they therefore provide more bandwidth on the downstream side. This is why they don't want servers, as servers, especially when something in demand is offered for download, will chew up a LOT of bandwidth very quickly.

    So they cap the uploads. Complain if you want, but 128K is still pretty damn good for only $40 a month. And while they may not have capped the downstream yet, I wouldn't blink for too long, because it will come there eventually too. GTE has done it already.

    So, you want a large number of IP addresses, you'll have to pay for it. If you want dedicated high bandwidth rates, go get a T1. Yes, it will cost you a lot more money, but its all yours. 1.544 mbps and NOBODY will tell you how much of it you can use, as you can use all of it. But you're going to pay for it.

    -Restil

    --
    Play with my webcams and lights here
    1. Re:Absolutely no surprise. by visionik · · Score: 1

      I agree -- if you want good QOS, you have to pay for it.

      But that doesn't mean you have to leave DSL out.

      I've got a Concentric DSL line. It's SDSL (I'm @ 384k up & down right now), great QOS, and no overbearing rules & restrictions. The service agreement basically says "don't do anything illegal". It came with 8 up addresses and I upgraded to 16 for only $4 more per month. Ping times are great, and throughput both ways has been rock solid.

      As they say -- you get what you pay for. This service costs me $200/month. Yes, that's too expensive for must users, but if you expect good QOS, throughput, no restrictions, etc; it's worth every dollar, especially compared to the price of a T1 line.

    2. Re:Absolutely no surprise. by Anonymous Coward · · Score: 0

      The thing I don't understand, is-- Once I hit their backbone, what's the difference if I transmit 100 Megs of data compared to receiving 100 Megs of data. Transmitting data is already limited by the nature of cable modems, and I don't see what difference it makes in the utilization of the line what direction its going.

    3. Re:Absolutely no surprise. by Fizgig · · Score: 2

      Hmmm, according to this line of reasoning, @Home might actually be BETTER off if they let AOL onto the network. You know over 99% of AOL users don't know what a server is, let alone how to run one.

    4. Re:Absolutely no surprise. by Large+Green+Mallard · · Score: 1

      How often do you download 100mb of stuff in one day? Once a month maybe? Twice? Ok, say you're running a MP3 FTP server, with some good songs on it.. you're very likely to transfer up to 5GB+ per day of data. Over a month, you transfer about 150GB of data.. even if you're the biggest leech, it's unlikely you'll download anywhere near that much data. The point of this block is probably to discourage people from running servers, and in doing so, decrease the amount of data going over their pipes.

    5. Re:Absolutely no surprise. by Anonymous Coward · · Score: 0
      Cable modem statistics and prices are based on the assumption that the average user won't use any more bandwidth than a regular modem user will. The average person "surfing the net" won't read his webpages any faster, they'll just load faster.

      Actually, I bet they do allow for about twice as much usage. I've found with DSL that there are two factors that tend to increase web usage compared to my modem dark ages.

      1. Because the connection is "always on", I am more likely to start browsing.

      2. I'm more likely to speculatively browse. E.g., on an AltaVista or DejaNews search, I'll check out hits that I would have eliminated before, or here on slashdot I'll read a story that I might not have bothered with on a slow connection.

    6. Re:Absolutely no surprise. by Anonymous Coward · · Score: 0

      This happens because the cable bandwidth is divided, by the provider, into a wide downstream channel and a narrow upstream channel. If the upstream channel becomes saturated, the downstream channel is crippled. Why? Because of TCP. If the upstream channel is saturated, TCP ACKs can't make it back to the other end of the connection. Pretty soon the TCP window fills up and the downstream bits come to a grinding halt.

    7. Re:Absolutely no surprise. by Anonymous Coward · · Score: 0

      True, but AOL now owns ICQ, which has a web server by default...

  133. Free Speech Issue? by Eponymous_Coward · · Score: 1

    Technical issues aside, isnt' this limiting the size of ones' "soap box?" Part of the promise of the Internet is that now everyone owns the modern equivalent printing press, but what good does it do if no one can listen to what you say? It's fine if you want to download all the pablum that the major players have to say but they won't let us talk with "no server" policies.
    On the technical side, (working for an ISP) we have tons up upstream bandwidth, it's the downloaders that cause us to buy additional T1's. Perhaps I don't understand their network (or don't understand why they would design it that way), but wouldn't every 100th user running a server just ballance the load? (I'm talking about their Internet gateway, not the shared media local loop)

    --
    Just because I like to deconstruct things doesn't make me a Deconstructionist.
  134. Roadrunner service by Anonymous Coward · · Score: 0

    I have Roadrunner through Media One. Although I haven't experienced any problems myself, there are reports of frequent unavailability in certain areas. It cost me $45 for installation and $40 per month (or about $70/mo when combined with the standard cable television package). So far the upload and download rates are fast enough that my connection through Media One doesn't seem to be a limiting factor even during peak hours.

  135. Public Relations drooped the ball. by Forge · · Score: 1

    I would dismiss most of the PR department if I ran @Home.

    The decision to not encourage Web/FTP hosting from the subscriber link is smart. It should have been made when the service was initially created. Sure we would all Like to upload at a full Meg and this really sucks if you are building nightly RPMs/DEBs for an OSS project etc...

    However the service is cheap because @home doesn't buy enough bandwidth to supply all users going full speed at the same time. All the people here who work at ISPs ( quite a few I would imagine ) know how that equation works. You goys don't even have as many phone lines as subscribers :).

    Since it's @Home the assumption is you will be browsing and downloading most of the time and any web service will be for administering your home system from work or sending s few files to your box via FTP. If it was called @work then the revers would be true and serving would be more important than browsing.

    The only problem is that the PR people went about announcing the thing in the wrong way. Show your clients sume respect. send out letters ( or Email ) to them and level with them that this is how it works and why you have to do this. point them to
    a URL on your site where they can read the breakdown of how much bandwidth is availeble/used. Power users will use this info to reschedule the debian FTP install to whatever you say are the low periods :)

    --
    --= Isn't it surprising how badly I spell ?
  136. "Free" bandwidth by ttyRazor · · Score: 1

    What really gets to me about this isn't just the deciet of it all, but that they are also offering a "professional" service which is uncrippled for more money. The 128k cap seems just low enough to make this service actually attractive and neccesary for anything like videoconferencing, which was one of my primary resons for getting the service. They call the upstream bandwidth we're getting now "free". so what am I paying $40 a month for? Let's hope that when the government forces cable isp's to open their networks, those new providers will actually provide some real service instead of this arbitrary abuse.

  137. Thank you for pointing out the obvious by Anonymous Coward · · Score: 0

    Of course it balances out over the whole Internet. Every packet has a source and a destination (except for dropped packets).

    The point was that on the receive end of an ftp transfer, the download and upload rates are asymmetrical. Therefore the upload cap doesn't restrict your download rates.

  138. Been there, done that, sorta by Velox_SwiftFox · · Score: 1

    For one next-door neighbor and friend only.

    With copper, was a nightmare due to ground loops. Ground one end, the other, both, neither, the current flow kept things from working.

    I had to go to two AUI-to-fiber adapters I was lucky enough to find at a low but still painful price. With only optical fiber and no electrical connections things were fine, of course.

  139. No server for you!! by wally · · Score: 1


    I was quite happily running a dub reggae Icecast server over RoadRunner, until this week that is. . .I WAS BUSTED BY THE MAN!!

    Came home and my cable modem was disconnected, with a voice mail from RoadRunner's "Abuse Management" department. I spoke to the guy, and he was cool enough - I told him I wouldn't do it again, etc., and he hooked me back up.

    Problems I have with this?

    1) At no point was I made aware that servers were a no-no. OK, call me naive and ignorant on that one. "But it's outlined in our terms of service." This document is posted on the web, and I'm supposed to check it every few weeks? Apparently so, as it's subject to change at any time AND

    2) They pull the plug, no questions asked. That is, no phone call BEFORE killing your cable modem. From my logs I can see they yanked me at 10:00, with a phone call round about 15:00. This to me is not acceptable customer service. Again, call me naive.

    3) The Abuse Management guy explained RR's official "policy" is to a) yank service, then b) call and c) send a Registered Letter explaining Terms of Service. And only upon my returning the letter, signed, would they reconnect me.

    If they had followed this policy in my case, I would have hit the roof. It's not like I was running a kiddie porn site or something. My server had (at most) 5 connections at a time. But like I said, the guy was cool enough, and I was agreeable. . .even though I really miss running my server.

    Overall I'm fairly happy with RoadRunner. But I'll be happier when they open cable up and we have a choice of ISPs. I think RR needs to sort their customer service out.

    Does DSL allow one to run servers?

    1. Re:No server for you!! by Anonymous Coward · · Score: 0

      yep..DSL allows servers. 384K U/D but around $200/mo

    2. Re:No server for you!! by Anonymous Coward · · Score: 0

      Find out what machines the ISP is doing their management from, build firewalling into your kernel, and block those machines from hitting your box. That would at least stop them from running port scanners on you.

    3. Re:No server for you!! by Anonymous Coward · · Score: 0

      I don't know where you're coming up with the $200 figure. I believe it's $129/mo. And you get a minimum of 1.5Mbps - 6Mbps download speed and 384kbps upload bandwidth. Check Pacbells Fastrack DSL service at http://www.pacbell.com/dsl

    4. Re:No server for you!! by Anonymous Coward · · Score: 0

      Yes, but... since you have a static IP and everything routs through their routers, they can easily collect statistics on how many bytes in/out, and given known patterns of server they can easily detect you. In fact this would be the most reliable and fair thing to do, as to list Top 100 network abusers, while leaving other innocent ICQ owners who run default Web server w/o any hit for weeks alive.

  140. 100 times faster than a 28.8 connection????? by LinuxOS · · Score: 1

    As a @home suscriber, I haven't seen that speed that was advertised and now they are capping the upload speed. It's time for @home to stop blaming everybody for their eratic inconsistent service and fix the problems instead of cutting the service we pay for and never had. Last week I got a ticket for going too slow on the Super Highway by the Internet Police.

  141. Bah, I submitted this 3 days ago. by Tiger · · Score: 0

    Like the title says. Why do I bother?

    --Tiger

  142. STOP WHINING! by Anonymous Coward · · Score: 0

    God, get ISDN if you want to bitch all day. Last I heard it was VERY affordable in TN. I get it for about $55/month in Ohio and 128kbits/sec is FINE for me unless I'm downloading 650 meg CD ISO images. Web sites are so slow that I can't tell the difference between browsing over ISDN or a T-1 90% of the time anyway. I'm so SICK of people complaining that they can ONLY download at 256k or 384k/sec... you guys have dedicated 24/7 access that you can leave online all the time if you want. I've got to disconnect when I'm through or my ISP bitches at me for using up a dialin line. So quit complaining. I'd rather have a dedicated 56k connection for $55/month than a 128k dialup isdn connection!

  143. @Home is $$$ hungry by austad · · Score: 1

    It looks to me like @home seriously oversubscribed, and now they have to put bandwidth limits in place to be able to service all of those customers. Can you say "class-action lawsuit"? AOL made the same mistake a while back and ended up shelling out million of dollars in refund money. Maybe @Home should upgrade their equipment for future customers, instead up "upgrading" their customer base first. If you are paying for 3Mbps down, and 1Mbps up, you should be able to use it for whatever you want. @Home needs to set up their network so you down/upload speeds are burstable to 3/1Mbps. That way, the average user will not notice a difference, but people running warez/mp3 servers will have their bandwidth limited after so many seconds of sustained transmission.

    I got myself a DSL line from USWest, and I've gone through my share of hell with it, but from the sound of it, @Home should be paying its customers for the inconvenience. If customers are not getting the speeds that they are promised, they should be compensated for it. If "prime-time" last 3 hours each evening, and nothing is accessible, @Home should refund 3 hours*30 days worth of a customer's bill.

    --
    Need Free Juniper/NetScreen Support? JuniperForum
  144. Thank the juarez pups (and mp3 too while your...) by Anonymous Coward · · Score: 0

    I know at least 10-20 people in my high scohol alone that run very loaded mp3 and warez ftp servers from their homes. It is these people that have really caused this. I only upload occasionally so this really isn't a big deal for me.

  145. Open Access anyone? by Anonymous Coward · · Score: 0

    I'm surprised this discussion hasn't turned to open access. The real problem here is that these cable companies/ISPs don't have any competition and they can just about do anything they want (especially to their subscribers where no DSL is available).

    And I can only hope that all of you anti-AOL people out there can understand that open access is not about AOL getting access... but rather about EVERYONE (that includes you and me) having the ability to compete against these ruthless weasels.

    I'm sure if @Home had some *real* competition they would never dream of doing anything like this.

    Also... (to those of you who say that open access is unfair since the CableCo footed the bill for the infrastructure) No one is asking for a free ride! Only for the right to compete. But, since the cable industry has the FCC in their back pockets... I doubt we'll see anything positive come from there. We'll have to let the courts decide (just like we did with previous broadband services that the phone companies must now sell on a tarriffed basis).

    Granting monopoly rights to broadband carriers for the services they provide is just plain WRONG!

    1. Re:Open Access anyone? by Large+Green+Mallard · · Score: 1

      If anyone else was to provide internet service over cable, they would have to pay @Home for the bandwidth that their users use. Believe me, any ISP with half a brain would limit the speeds people can upload with, to stop servers, as they would end up paying @Home for what their users transfer. The only difference I would see if more people could provide access over cable is a possible additional pricing model, where you as the user pay for the data transferred, just like the ISP does. Small fry users would do this, since they use less, and "power users" would go for the flat rate but speed limited model, while warez puppies would have go for the @Work type service if they wanted to run their servers. Meaning more banner ads. Woop-de-f*cking-doo.

  146. New Slash Engine site for small servers? by Velox_SwiftFox · · Score: 1

    It limits free speech immensely - that is part of @Home's business model. The point is, a subscriber just can't *go* anywhere on the Internet except in the "audience" direction, if they use a network provider that bluntly forbids or cripples servers. The difference in capability is like the difference between a cheap transistor radio and a cellular phone.

    Think about it - if Microsoft would, for example, by default enable their Personal Web Server during Win9x/20xx's install/OEM customer setup; give them the option to walk through one of those pick-a-color-and-layout-fill-in-the-blanks whizzards; and give them a few examples of what they can do - then @home and other ISPs that overcensor servers would be totally screwed. Tens, perhaps hundreds of thousands of angry customers, all demanding that this standard feature work, so at least a few people can see their vanity page; so their artistic little Jennifer's friends and the rest of the world can see the webcam on her special page - and the database of older images she's learned to build and web-enable - and later, so she can do that from the Linux server she's learned to run. That the WWW cache be turned on in both directions. And so on. Someone pointed out earlier that @Home's server prohibition does not extend to running NetMeeting. Can anyone or everyone guess why? :)

    Unfortunately Microsoft probably won't do that, because 90 percent of the users would set their home page to their home page instead of MSN's "Start page" - they want to advertise as much as @Home does. Well, maybe not quite as much - from @Home's anti-open-access propaganda:

    "If [...] cable companies were required to strip away the potential for generating advertising and commerce revenues by pursuing an access-only model, this would lead to an increase in the price of cable modem services. That isn't in the interest of the consumer."

    Unless those consumers choose among the rest of the ISPs as well as @Home, and competition does its usual dance on prices. :)

    So. Under @Home's short-sighted business model, everything that does not issue their advertising is abuse. Any of their own customers who issue their own data - yes, those paying for IP service - are treated as competitors! I suspect many ISPs who covet their customer's outbound bandwidth for the ISP's own WWW service do the same.

    There aren't many businesses that could get away with that kind of crap treatment of their own clients, and there isn't any reason IP purchasers should have to put up with it.

    I feel three-quarters ready to create a Slash engine site for small server questions, instructions, tips, announcements, and so on. Any comment on that idea?
    alone. Yup, including

  147. Uhh.. by Patrick+McCarthy · · Score: 1

    Am I the only one that is actually in favor of this, expect than that they did it quietly?

    I managed to get my hands on a cable modem from @Home in late '97, when they were first starting to roll out. The bandwidth was significantly faster at first(near-consistant 200KB/sec), but wound down over time. I did a little bit of poking around and managed to find more than a few ftp servers running on the same network as me; heck, I found other systems doing the same to me.

    The bandwidth cap was inevitable, there was simply too much outbound usage from the various warez kiddies and mp3 hogs. I'd probably be doing the same thing in their shoes. How else would you get rid of this usage?

    For those whining about not being able to run servers any more; It's not like you can't anymore, 16KB is ample for most things, you just can't go and run 16-player Quake servers anymore. Too bad. ;)

    Anyway... I do far more downloading than I do uploading, so this is really only an issue for me when the upload speed cap caps my download speed, and I seriously don't see that happening anytime soon, unless I somehow get another 600KB/sec kernel download.

    Oh well.


  148. GTE's old cable modem service by Anonymous Coward · · Score: 0

    I remember the same people here bitching about @Home's upload cap told *me* to stop bitching when I had GTE's old cable modem service. They limited speeds to 128kbit/sec in both directions. If you remember, i had www.psilord.com, my little manifesto against GTE's crappy bandwidth allotments. That was during their "testing" phase, now they tell us. That was after they kicked me off of their service for having a web page against them. It wasn't very clear during the time i actually had the service that it was a "test". Now i have DSL, so i'm not complaining any more. If you ask me, DSL makes much more sense for a power user. Lots of options like static IPs, domain hosting, reverse-DNS if you have a cool ISP like mine, etc. But anyways, don't give up in your efforts. Petition, etc. They'll snap eventually. Notice how i'm being supportive and not an ignorant prick that tells everyone not to be spoiled babies. Mike Hughes mfhATpsilordDOTcom

  149. heh, I'm not much better off by Anonymous Coward · · Score: 0

    Im currently on mediaone, and the fastest i can upload at is ~40k/sec... usually 20k/sec tho. so thats... (gets out xcalc)... 160kilobits/sec (20k), or 320kilobits/sec for 40k/sec

    And its a damn shame i needed xcalc for this, i could have just done 2x8 then added a 0. Then double it for 40k. Oh well.

  150. Rogers @Home in Ottawa by jamesm · · Score: 1

    I've been a subscriber of @Home in Ottawa (Ontario, Canada) for a year now. The service is TERRIBLE (hold time for customer support ranges from 40 minutes to nearly two hours in the evening), there are technical problems (the mail and news servers are down almost daily - mail is down as I type), and the speed is nowhere near what they advertise.

    But I'm still with them, and here's why:
    1. Although speed is not what they claim, it's much better than any dialup connection.
    2. It's really not that expensive. $40CDN per month == about $27US.
    3. Static IP. Yes, they use DHCP, but you always get the same IP. Just register a domain name so you don't resolve to cr836502-b.slnt1.on.wave.home.com (not my real name, btw), and you're cooking.
    4. Although you technically aren't allowed to run any servers, they clearly spelled that out for us at a recent meeting: as long as you aren't advertising your site so as to invite high traffic, it's no problem. So run FTP and telnet for some friends, they don't care. It's just to stop the mp3/warez/porn sites that suck up so much bandwidth.
    5. Persistence. It's so much more convenient to just sit down and use the net rather than dialing in and tying up the phone line.

    (BTW, most of the above points, except for #3, could also be solved with DSL, which is slightly more expensive around here than cable modems).

    For me, the bandwidth cap is not a big deal, since I don't run any servers and don't do a lot of uploading of large files.

    1. Re:Rogers @Home in Ottawa by Gray · · Score: 1

      Ottawa sweet Ottawa.. I swear, I think we might be the most 'consumer' wired town in the world.
      Last I counted, it is possible to get three different flavors of DSL depending on your location and willingness to pay, and @home at cheaper then US prices.

      For $70CND a month, I get 2.2mb/1.1mb ADSL, with a real static IP, because I signed up before the Nortel 1meg came on the scene. If I lived just on the other side the canal, I could get in on the VDSL trial and get 8.8mb(or something insane like that) for the same price.. If all that in unavilable, Nortel 1 Meg is available everywhere for $50, or @home for $40.

      And man-oh-man do I ever get my milage out of that 1.1mb backchannel.. :)


    2. Re:Rogers @Home in Ottawa by birder · · Score: 1
      I don't have any problems with @home in Ottawa. I've been using it since last September. I think the service has been down 5 times for a max of 1 hour each time.

      Speed is way faster (~60-90KB/s on the net)than any dialup (~ 4KB/s) and the cost is less than double a typical ISP here for unlimted use. Speeds are faster off peak.

      As for their mail server, it does certainly seem to be down lots. However, I don't use it anyway. Get a web mail account such as Hotmail and forget about it.

      They are also allowing the purchase of up to 3 more IP address for $9 each a month.

    3. Re:Rogers @Home in Ottawa by cpt+kangarooski · · Score: 1
      For $70CND a month, I get 2.2mb/1.1mb ADSL, with a real static IP, because I signed up before the Nortel 1meg came on the scene. If I lived just on the other side the canal, I could get in on the VDSL trial and get 8.8mb(or something insane like that) for the same price.. If all that in unavilable, Nortel 1 Meg is available everywhere for $50, or @home for $40.

      My, that is cheap. Cause $70CDN won't buy you a coke these days. ;)

      --
      -- This and all my posts are in the public domain. I am a lawyer. I am not your lawyer, and this is not legal advice.
  151. He-he... by Axe · · Score: 0

    ..it was a subject of discussion in one theretical
    physics group.. Every body agreed that factor of
    3 is >> 1, and factor of 4 is OK for "an order of magnitude"

    --
    <^>_<(ô ô)>_<^>
  152. Upload cap is killing DOWNLOADS too. by Mr.+X · · Score: 1

    I'm on Intermedia @HOME, and I did some testing today and couldn't get more than about 14Kbps on my uploads.

    Even worse, when you are uploading at the max of 14Kbps, your downloads are basically KILLED. Its worse than a 2400 bps modem at that point. I've heard this explained as resulting from the ACK packets getting throttled, so since they can't get through, your downloads are basically killed as well.

    Folks, this is simply unacceptable. When I signed up for @HOME over 6 months ago, the service tech told me that they had PLENTY of bandwidth, and wouldn't need to limit it. He said that if they ever did peak out their connections, they simply would add more bandwidth. As everyone knows, this hasn't been the case at all.

    Let the Slashdot effect wreck its wrath on @home. I don't have a problem with @home making people running serious servers moving to a more expensive service, or stop serving. But if I just want to upload a few large files to my school webserver, I don't feel like they should be intentionally limiting my bandwidth. It would be simple to run statatics at the end of every month and identify the users and the abusers. Educate or disconnect the abusers and let the users enjoy the service that was advertised and that was paid for.


  153. I need spelchek... :( by Axe · · Score: 0

    In Netscape forms...

    --
    <^>_<(ô ô)>_<^>
  154. It is about $200 for a FIXED IP.. by Axe · · Score: 0

    Its rather needed for a server, I guess..

    --
    <^>_<(ô ô)>_<^>
  155. Slow Cable by Keeper+ofthe+Keys · · Score: 1

    I'm also on CGO@Home in Flamborough.
    Since they put the cap on, the 2meg modems are slower than the old Zenith 500kbit's which were amazing!
    My connection dies twice a day for 5-10 minutes, and uploads are less than 100kbit.

    Our retail store has had to deal with CGO a number of times when their service wasn't working, blaming it on the NIC (20 minutes after the customer had been on the net in the store with their computer).
    On hold : 4 lines, 1.5 hours, still no answer.
    The only way to get through : call the cable TV guys, and have them transfer you, or get the fax number of the @Home department.

    I wish I had never traded in that beloved black Zenith.

  156. Evil! by SmartSsa · · Score: 1

    damn! and for the majority of us who don't have alternatives like DSL yet that cap might just suck. I'm gonna have to go into leech mode only.

    c'mon bell. c'mon bell.. gimme dsl!

  157. MediaOne Express - what you might not know by gashalot · · Score: 1

    Some people have touched on this before, but many have not. If no one has noticed, MediaOne has had a policy like this in effect for several years now in most areas. Initial beta deployments and some of the first 2-way services rolled out 2-4 years ago had no real cap on their upstream/downstream capabilities (aside from the technical limits of the cablesystem), however it quickly changed. Unfortunatley for the pile of /.'ers that run some type of server/firewall at home for *PERFECTLY* legitimate reasons (personal file transfers, personal eMails since we can only have one per acct on their servers, webcams, etc.) are penalized for the actions of a few.

    In a way this is actually a good thing really, because everyone knows of at least one server you have run across somewhere that is on your local node running some type of illegal activity and is thus sucking down your good bandwidth. While the bandwidth cap Mediaone places is *VERY* reasonable (about 400kbit/s which is roughly 55kb/s), some disagree with the policy beacuse the links MediaOne use to connect our networks to the Internet work in both ways at the same speed, and we all know how blazing fast our downloads are, so there is no reason for us to not have blazing upload speeds, except for the fact you have to control your users or you end up with a nasty mess on your hands. This is precisly what the cable providers are doing, making sure that down the road we get the same high-level of service that we all expect (and have come to love).

    Back to the topic of the @Home change, I do feel that limiting users to 128kbit/s (ISDN 2-B channel speeds, about 12kb/s) is too harsh, I feel that some sort of restraint needed to be placed on the users so the network is still usable by most of the general customer base.

    In short, this sort of policy has to be placed in effect, otherwise we'd wakeup one morning and realize our service sucks and we can't really do anything to fix it (and remember, it beats the crap out of the 2-3kb/s upstream of a normal modem!).

    -R

    PS- In retrospect a better plan might be to hire a squad of a few people and give them the task of hunting down the *REAL* abusers of the network. I know paying someone to surf the IRC channels all day looking for subscribers abusing their privlidges might seem like a bad idea, it is probably worth the effort since you could catch a large number of the abusers who are running public-access services from their modems and simply limit them to slower speeds. But that is just a thought.

    --
    -R
  158. @home is for the home by Bald+Wookie · · Score: 3

    Please remember that the bandwidth for a cable modem is shared among all of the users. Now when everyone on a block is using a shared resource, I'd like to think that we can all have a bit of respect for our fellow users. Let me put together a little analogy.

    For example, lets say that you live out in the desert on a dirt road. There are about 50 or 60 other families who all live along the same road with you. This road is so bad that you have to leave an extra 20 minutes for your commute because of it. Fed up, you look into paving a section of the road, but it costs way too much for you to take on alone.

    Now imagine that some big company comes to town and offers to pave the road for a small cost, split among all of the negihbors. Everyone chips in thier small monthly fee, and soon there is a pristine 2-lane strip of asphalt. You cut your commute in half and now you can get a boat and trailer for the weekends. Life is good.

    Then your next door neighbor tears down his house, and tilts up a 500000sf Wal Mart national distribution center. Pretty soon trucks start clogging that little strip of road. Not to be outdone, the Flynts up the street build a mega-theme park. Cars line up for miles just to get in. The Waltons and the Flynts are still only chipping in a few bucks a month, but they are using most of the capacity of the road. Now your commute has expanded by 40 minutes each way, but your stuck.

    OK, so how to fix the problem? Limit the number of axels on the residential road. Close the gates to the theme park. Then everyone can share the same strip of highway. It might be hard on their business to have these restrictions imposed. Yet, if they as a business customer want that much road, they should build their own. The same goes for the theme park. The same goes for the guy running Phil's Playhouse of Porn and Top 50 W4r3Z site next door off of his cable modem.

    The cost of the bandwidth for cable is so low because it is shared among all of the users. If you want or need your own big pipe going out, you really should be paying for it rather than taking advantage of the guy next door. Just because you can sit in your living room with the blinds drawn and suckle on the teat of high bitrate bliss, does not mean that you should be the only one on your block with the privelage.

    Its really easy to make the company the scapegoat in this situation. False advertising claims fly. Hey, its really not 50X faster than my old modem! No, that is a marketing come on phrased for a technically illiterate public. Sadly, people are starting to think that 56K is a brand of modem. Grandiose claims of peak speeds of 1.5megabits per second with a CIR of 10kbps does not make a catcy ad (but it does make a nice line in a service agreement.)

    What it comes down to is that there is no such thing as a free lunch. Yes, there are good non-business uses for upstream bandwidth. However I would rather have some sort of limit to curb abusers, than have an unusable connection because of my neighbors. Yes the company can take steps to increase bandwidth. However those steps are costly, and those costs are either reflected in higher bills, or lower returns for investors. A little respect for the guy next door would go a long way in this case.

  159. 640K of RAM is enough for everyone! by William+Wallace · · Score: 1

    > ...but for all other purposes this is enough
    > for home usage, well enough in fact.

    I seem to remember a Bill Gates prophecy stating
    that 640K of RAM was more than anyone would EVER
    need to use. In 3 or 4 years, you will look at
    this statement and laugh, as most everyone (in
    the US anyway) will be averaging T1 speeds or better...

    Besides, @Home advertised speeds 100's of times
    faster than regular modems. 128K is what, 4x faster than most modems?

    I'm just glad I ordered DSL! It'll be installed
    July 5th, woohoo!

    -WW



    --
    Why are there so many Unix-using Star Trek fans?
    When was the last time Picard said, "Computer, bring

    1. Re:640K of RAM is enough for everyone! by DrZaius · · Score: 1

      The ironic thing about that statement is long before all of my @Home buddies had any troubles with their service, my ADSL buddies had their bandwidth halved twice (ie 1/4). Not to mention the idiots behind the service desk. Then again, the @Home help desks are no Larry Walls either.

      I got 3k/s on my 33.6, therefore 128k/s is far faster. Unless that 128k refers to 128kbits, which would be more like 12.8k/s and thus 4x faster.

      I'm in canada and still getting 200k/s downstream and 100k/s upstream. I hear the quake players around here bitching about high latency and bad routing. Then again, I only use the bandwidth for getting mp3's :) And the latency isn't bad enough to affect telnet/ssh.

      I've been around the @Home scene long enough now to live through some pretty bad times, but those being 50k/s downloads. Damn.

      There was the time when the routers were being pinged and returning 5000ms of latency though.

      --
      -- DrZaius - Minister of Sciences and Protector of the Faith
    2. Re:640K of RAM is enough for everyone! by myconid · · Score: 1

      I got 3k/s on my 33.6, therefore 128k/s is far faster. Unless that 128k refers to 128kbits, which would be more like 12.8k/s and thus 4x faster.

      Bandwidth speeds are always measured in kilobits per second.. 56 kilobits per second.. 128 kilobits per second.. Therefor 128kilobit equals 16 kilobyte [simple knowledge.. 8 bit = 1 byte.. everyone should know that].
      Stan "Myconid" Brinkerhoff

      --

      SB.
  160. @home has been capping my area for 2-3 months now by Knightmare · · Score: 1

    I am very happy with the cap. Pre cap network status sucked... Download speeds had begun to crawl compared to what they were when I signed up with the service. I couldn't telnet to my box because of extreme lag. Now that they have enabled the cap, everything is fine. The service wasn't meant for upstream! There is no reason to run web, ftp, and other servers on this connection. If you want that try to find a provider that allows that in their acceptable use policy. 128k is plenty for what the service was designed for.

  161. Oh, sure: Use AOL as a straw-man model .... by opencode · · Score: 1

    I'm not saying I like AOL [but compared to other models, they are NOT the evil incarnate], but it is ABSOLUTELY INEXCUSEABLE to use AOL as "the example that failed" as your excuse for ripping off your customers, by saying [sic] "we don't want to fall into the trap of what AOL did, and not provide enough bandwidth..." blah-blah-blah ....

    Don't you get sick of how ISP's an get away with saying "we never promised you "X" peak speeds" ??

    They've forgotten that we chose THEIR service over their competition because it's the speed that matters !! We're not interested in your fair business models ... we just want you speed, and by golly, that's what we agreed to -- why can't YOU agree to this, too ??

    --
    "He who questions training trains himself at asking questions." - The Sphinx, Mystery Men (1999)
  162. You think you've got problems? by Mai+Longdong · · Score: 1

    In the paradise I live in, I pay about $125US per month and it takes me about 30-45 minutes to download 1Mb.

  163. Scary, but it's a trend.. by Anonymous Coward · · Score: 0

    scary thing is, i'm convinced all providers will do the same, because the majority of customers who use a minority of the bandwidth won't complain because it won't affect them.

    businesses actualy want "difficult" / "demanding" customers to leave them!!

    it's no wonder McDonald's make their chairs uncomfortable un purpose!! they WANT people to leave once they bought their food. (keeps the flow of customers going)

    sad.

  164. Limit bandwidth or monthly traffic? by mmontour · · Score: 1

    I have ADSL (yay!), and their terms of service[1] include a monthly limit of 1 gigabyte/month rather than any artificial rate caps[2] or restrictions on what services you can run. To me this is a much less invasive way of encouraging customers to share the bandwidth. The 1G limit is not yet enforced, but it's always been advertised very clearly on the FAQ pages, so nobody can be surprised if/when they switch it on.

    p.s. I loved the title of the leaked @home document, "Upstream Enhancement". Sure makes me glad that the local cable company kept me on their "coming soon" list for so long that ADSL became available before they finally got around to wiring my neighborhood.

    [1] BC Tel "Multimedia Gateway" in Vancouver, BC, Canada. CDN$65/month, 3 Mbits/s download speed, approximately 640 kbits/s upload speed.

    [2] Apart from the natural asymmetry of ADSL rates.

  165. Corp Policy by shinji · · Score: 1

    Well I hate to go against the stream here. But I recently moved to a new state. My old state had some indepedent cable modem service that was more down than up. It sucked. The ping times were horrible. Insight Cable company here in Indiana is offering cable modem service through @HOME. I called and talked to them yesterday. The sales rep I talked to was very forthcoming. I said whats the up/down stream speeds. He said 128K up and up to 1 Meg down. He didnt try to make it sound better than it atually is. They need a tier system like ADSL does. The more up/down you want the more you pay. That is fair. I would get ADSL put the connect fee is $300 here and $60/month for 128k up and 384K down.

    --
    Remove the spam reference to email
  166. Um, they do realize this limits ftp to 128kps down by Anonymous Coward · · Score: 0

    , right?

    While web transfers would still hit 6mbps (or whatever, i pulled that number out of my ass), FTP acks each packet, and thus can only ack at, surprise!, 128kbps. So there is no way you are going to FTP at more than 128kbps.

  167. @Home's Business Model by Anonymous Coward · · Score: 0

    There's been a lot of discussion on the @Home newsgroups about the upload cap, as you can probably imagine. There's also been a lot of discussion about the total ban on servers. What has tended to be forgotten in these discussions (as in the slashdot discussion) is that @Home doesn't really want the sort of users who run servers or need large amounts of upload capacity.

    @Home (at least in their mind) isn't in the ISP business. It's in the media business. It feeds content to its subscribers just like any other cable channel. It would prefer that no subscriber ever had to leave the @Home backbone. When it sized its routers at peering points it assumed most of its subscribers wouldn't be going out into the big bad internet (which is why those routers are permanently clogged). Good subscribers, consuming @Home-generated content, don't need to run servers and don't need to upload more than requests for the next piece of @Home-generated pap.

    Bad subscribers are those who don't consume @Home-generated content. All linux users are in that category, since @Home software doesn't run on linux. Linux users, too, are the ones running the servers that the AUP proscribes: ftpd, telnetd, httpd, sendmail . . .. Notice the AUP doesn't ban NetMeeting.

    In fairness to @Home, I doubt if it's possible to make money just as a cable-modem ISP at prevailing rates. I have had a cable modem now for three years. My first provider, despite stringent cost-cutting, lost money. @Home loses money now. The real reason that @Home won't let AOL ride the cable modem connection is that @Home would lose even more money if it couldn't exploit its subscribers' eyeballs.

    Before our cable system converted to @Home, I used to run my own servers. To tell you the truth, it was a pain. The connection between my cable provider and MCI (as was, Cable and Wireless as is) was never very reliable. And I was constantly checking my logs to see who had tried to break in now. When we converted to @Home, I bit the bullet and moved my domain, web server and mail to a hosting service and closed down all the ports on my machine. People can now get to my web pages easier, more reliably. /var/log/secure has been empty ever since.

    I'm still not a good subscriber since I don't run @Home software (and, indeed, go out of their network even to get my mail). Sooner or later either their peering point routers will die or they'll come up with a restriction that will force me over to DSL. What gets me is they'll be glad when they succeed in doing that.

    J.

  168. I'm in favor too, but... by keithm · · Score: 1

    Here's another @HOME subscriber who's generally in favor of the upload cap, although I would like to see it enforced only when necessary. Would that be hard to do? (serious question)

    I never expected to get a T1 line for $40/month.

    However, I would like to see @HOME take a more reasonable view toward low-bandwidth servers and other sort of upstream-dependent things. If they need to be throttled down, fine; but at least allow them to exist.

    What I'd really like to do is map my domain name to a machine in my house. 128K upstream would be more than enough for personal servers like mine.

  169. Chronic bandwidth problems? by Joe+Rumsey · · Score: 1

    I've had a MediaOne cable modem for the past year and a half. Never in that time have I noticed a loss of bandwidth that appeared to be MediaOne's fault (I.E. other sites are often slow, but my connection to the net is always fast). There's always been a 300k upstream limit, but that's plenty for a low traffic website.

    Last week I got a flyer in the mail from a company offering DSL, it was $150/mo for 256k both ways. I pay $40 for 1.5M down/300k up. Don't think I'll be switching any time soon.

  170. Warning, this is a flame. by Anonymous Coward · · Score: 0

    Icecast? Why? I can see running a telnet server or ftp, a mail server, even a lowgrade web server, but streaming audio! They have a program called @work which is what you should look in to if you want to serve data to anyone else. At least restrict access and abstain from advertising if you run a server for remote access to whatever.

  171. No reason for server prohibition? by baby+fishface · · Score: 1

    If they're going to limit upstream, what reason do they have for continuing their no-server rule?

    I'd rather run some basic servers on my box with an upstream limit than have no limit and no servers.

  172. Keeping the masses entertained. by Anonymous Coward · · Score: 0

    I seem to recall that the nearest upstream box is running NT, and they think uploading is the problem?

    Also, weren't they advertising that they were goind to offer exclusive game networks to their subscribers?

    I guess they want to turn the net into interactive tv since they couldn't come up with a way to make it themselves.

  173. A fix: by Anonymous Coward · · Score: 0

    1) Use mirroring servers: Get @home to get on the mbone (they are already right?) and multicast (use linkcast (www.mbone.com) fed by your icecast software) out to remote shoutcast servers on big pipes..

    I host 3 128k and one 192k station on a single T1 (with a total of 350 peak listeners) using this tech.. Multicast is GREAT, and linkcast uses RTP converted mp3 so packet loss doesn't sound too bad either.

    2) Use ipchains so those bastards can't portscan you.. (ipchains -A input -j DENY -s athome/16 -d you/32 -y then allow the @home use you want to talk to)

  174. Yeah and its KILOBIT, too by 8Complex · · Score: 1

    I could live with it if it was Kilobyte but, damn. They're really cramping my style now. At least it isn't in place in MY area yet. Hopefully I will move directly to a place with ADSL soon. It isn't available anywhere within 30 miles of here, though. I was lucky to get the cable...

    I guess I should just be thankful not to be on my 56k (28.8 on a NEW phone line in the house, a**holes...) modem anymore. Unfortunately, since I do web design, I could use every bit of upload speed I can get. Waiting just over a minute at full steam for a 1 meg file to upload seems ridiculous when I can download it within 6-7 seconds from faster servers. BTW, I've capped my downloads before just over 600 Kilobyte/sec, just FYI.

    8Complex

  175. Do The Math by Anonymous Coward · · Score: 0
    At some point, one's data goes off the @home network, and so goes over connections @home has to lease. Figure it costs around $30k/month for a 45 megabit/second connection (I think I'm in the ballpark here). At $40/month, an @home subscriber's fair share of that connection (assuming no overhead at all so we will err on the high side) is 60 kbits/second.

    Enforced limits were an obvious and inevitable thing as soon as @home decided on flat rate pricing. The only question is whether an upload cap will be enough. If you want a connection that won't be limited, you have to find someone that will give you metered bandwidth.

  176. No servers and now no uploads by heroine · · Score: 1

    Last month we griped about how more and more ISP's were banning servers. Now there's not even uploading. Aren't these the same CEO's who said years ago the internet would never be more than a toy?

    1. Re:No servers and now no uploads by overshoot · · Score: 1

      What baffles us is why anyone here even considered @home -- their "no servers" AUP clause doesn't say, "no http servers" -- it says "no servers." Period. Now just how many of us are there who aren't at least running NFS, ssh, and a printer on the local LAN?
      NO servers, people. Lose98 or don't play @home.

      Our local office was at least generous enough to suggest @work, which is only $100/m/seat (SUUUUURE!)

      --
      Lacking <sarcasm> tags, /. substitutes moderation as "Troll."
  177. Re:This is not such a bad thing-BS by gavinhall · · Score: 1

    Posted by Lord Kano-The Gangster Of Love:

    What you're saying is like telling someone who has been mugged that it's no so bad because they could have broken his arms too.


    ISPs do this type of crap all of the time. The unilatterally change the conditions of service to their benefit without recourse on behalf of their customers. In many states people are hand-cuffed to one cable company. I can't choose Adelphia, TCI, Helicon, or Cablevision, if I want cable I HAVE to use Adelphia. They screw the customers over all of the time.

    LK

  178. Re:Um, they do realize this limits ftp to 128kps d by Anonymous Coward · · Score: 0

    ACK packets are smaller than the FTP packets. Your argument doesn't make sense to me.

  179. TCI@Home in Dallas Blues by EvlG · · Score: 1

    I've been a subscriber for TCI@Home in Dallas since Early January, and by now I am getting disgusted with the thing. Let me explain.

    TCI had a huge rollout party for cable modem trying to tell people why it is so much better. Of course, there were loads and loads of soccer moms there, wanting to free up the phone lines, but I went to ask what they planned to do about bandwidth problems. TCI claimed they had enginneers that watched the transfer rates, and if it got too low, they would split a node. Of course, this ignores the whole issue of @Home not having enough bandwidth. But I took their word for it. We got it installed, and I was very happy with the service for about a month. Then things changed.

    All of a sudden, TCI couldn't keep up with the demand. The speeds in my apartment building started falling and falling (to the point where I couldn't use it during the day without getting really angry.) What used to be 40-60k/sec suddenly fell to 10-20k/sec. I felt cheated.

    Furthermore, TCI's customer service was totally inept. Extremely Frequent emails about billing problems was the only way to solve an $100 overbilling, and even then it took 2 and a half months.

    We've had the 128k cap installed in Dallas for most of the 1999, AFAIK, and it sucks. We have a small network setup here, and even registered for multiple IPs. If I try to FTP a file from wuarchive, while my roommate is playing Everquest or Quake or some other online game, the FTP really really lags. We didn't have that problem before the upstream cap.

    It's just not fair how they have cheated existing customers and new ones as well. We continue to get promotional materials from TCI, with all the silly graphs displaying how Cable is 100x as fast as 28.8. I know from experience it just isn't true. They keep signing customers up without upgrading the network, and then turn a deaf ear on complaints. It's really too bad DSL is still so much here. It's really too bad poor college students don't have another choice.

    1. Re:TCI@Home in Dallas Blues by Whoever · · Score: 1

      You guys really need to stop your griping. You only get what you pay for. Hell I have regular plain old 56k access with the earthlink network. My best connects are around 33000 never even close to 56k, and just barely 33.6 for that matter. I am lucky if I download at 2.5k/sec or upload at something like 1.2k. I pay 29.95 a month, I have both a 56k v90/flex modem in my powermac g3 400 and an x2/v.90 modem in the linux box. And they both connect at the same crappy speed, so its nothing like modem problems or anything. We just have piss poor telephone lines here, and I'll probably never ever ever get dsl or cable out here in the sticks of Spokane Washington. Your telling me you have a fsking problem with your 12k/sec uploads, and at least 20k+ downloads. When you pay forty bucks and I pay thirty, you get roughly 8x the performace, and I get shit, you have nothing to complain about. Feel my pain.

    2. Re:TCI@Home in Dallas Blues by Jeff+Nelson · · Score: 1

      I had Marcus@Home in the Park Cities since May of two years ago until April of this year. I was very satisfied with the service until @Home moved into the area about a year ago. I experienced the exact same problem as you since February of this year with the 128K limit. EVEN WITH THE LIMIT, they pulled the plug on me because I ran a IP Masq router since they don't allow you to purchase more than 3 IP addresses. Also with SWBELL.net DSL, I get a 20ms ping to you there at utdallas.edu :) and frequently see 190K/sec transfers, which is my downstream cap.

    3. Re:TCI@Home in Dallas Blues by EvlG · · Score: 1

      What I have a problem with is the outright deception on the part of @home. They don't even tell their customers that an upstream cap has been put in place, and they totally ignore the issue. And what's more, they continue to send out the same promotional literature! Sure, I can't expect my cable to be blazingly fast forever. But I do expect to get what I paid for, that is, what was advertised.

  180. UNTRUE! by Anonymous Coward · · Score: 0

    Both use TCP as their transport level protocall so both behave exactly the same in this regard: Neither ack every packet (they ack every windowed segment). And anyways, acks are very small.

  181. Bullshit by Anonymous Coward · · Score: 0

    You obviously know very little about packet based networks. Your assumption is that every use would be using all of their share at all times. That's hogwash.

    Sure it might be 60Kb/s over a sufficently large peroid, but their filters limit bandwidth to 128Kb/s over an infinitesmal interval. If they limited you to 384Kb instanious (sub-rtt), 256k 5mintue and 60Kb/s 1hr. It would be fair! This type of limiting could be done with Linuxes CBQ, I dont know about the equipment they are using.

    1. Re:Bullshit by Anonymous Coward · · Score: 0

      No, I made no such assumption. The long term limit is 60 kbits/second. They are relying on the average behaviour of their users falling under this limit, rather than doing something sensible, like metering bandwidth (sensible from a network management point of view, that is...from the point of view of someone offering a consumer service, I see why they don't want to meter). Caping upload bandwidth to twice the sustained limit will give the users that fit the statistical profile of the kind of customer they *need* to be able to make their fixed price service work everything they need, while cutting heavily into those users who are way out on the usage curve.

  182. A survival fix: by Anonymous Coward · · Score: 0

    A lot of people here have noted that this new limit makes it virtually impossible to download ANYTHING while you are uploading somehing. This is the real problem most users will have with it..

    Fortunatly, us Linux users have a fix...
    You need to have a 2.2 box in front of the cable modem (already have one for masqing? GREAT!).

    Go download iproute+tc and install. Now setup CBQ with two classes for outgoing (seperate off incoming). The simplest way is use the u32 filter to break up by packet size. All packets smaller then 384 bytes go into the 'fast' queue. All larger into the slow queue.. Make the fast queue short (30pkts) and the slow queue large (150pkets). Make the fast fifo and the slow RED.

    This should make your telnet's and downloads work okay while you are uploading a file.

    GO LINUX! (btw- most routers can't do this, it may be difficult to setup now, but it wont be like this always).

    1. Re:A survival fix: by AaronW · · Score: 1

      Unfortunately this won't work. In my case, if the upstream bandwidth exceeds 128Kbps the cable modem just starts dropping packets. What the modem should do is only drop packets which contain data and not ACK packets.

      Also, I have been on @Home for 2 1/2 years. In the last year the service has become terrible. When I first joined, I received email about billing, was notified ahead of time about downtime, and was treated with respect. Tech support was excellent and the hold times were low. Reliability was high. Also, the AUP I signed said absolutely nothing about running servers and they were accepted.

      Now it's the opposite. Mail and news is frequently down. 20% packet loss when trying to leave the @Home network is a frequent problem. Performance sucks. I no longer receive any email about billing (only spam from @Home). Hold times for tech support are frequently around 2 hours. All this and my rates have gone up.

      I would be willing to pay extra to be able to run a server again, but @Home will not support @Work in residential areas, and if they did it would cost around $400/month! My cable modem is capable of 10Mbps full duplex. @Home should offer tiered service where one can pay more for higher quality of service.

      My employer also has @Work. The packet loss is also very high at peak times.

      The packet loss is not over the local links, but as soon as packets leave the @Home network. @Home does not have adequate peering with the rest of the Internet.

      --
      This post is encrypted twice with ROT-13. Documenting or attempting to crack this encryption is illegal.
  183. No Free Lunch! by InfiniterX · · Score: 1

    Remember what your father told you, and I just recently realized he was right:
    1) You get what you pay for
    2) There's no such thing as a free lunch.
    3) If it's too good to be true, it probably is.

    You're paying $40 a month for Internet service. How can a bandwidth provider give multi-megabit access to an entire city, peer on a backbone, and still be able to turn a profit? By oversubscribing and limiting bandwidth for everyone.

    This is what I've realized when my own ISP, Charter Communications, pulled the rug out from under me. I rented their Windows-Only ISA-card cable modem last December since they promised 50 times faster speed than my 28.8 modem, for $34/month. And I had 200-300KB/sec downloads from it all the time.

    Now they have a Linux-friendly external modem, but if I take the new modem, I have to go for their new pricing plan, which all new subscribers get thrown into: 256Kbps DOWN for $29/month, 512Kbps for $39/month, or 768Kbps for $79/month. And right now it's not even 2-way service. I can keep the Cable Winmodem and my better-than-T1 downloads until they go 2-way in my neighborhood, and then I'd have to fork over my old modem and take the new pricing. So it's a choice between "Use windows and get high speed" or "Use Linux and get ripped off." I should have expected this from a company owned by Paul Allen... protecting his Microsoft interests.

    The gravy train's going to end soon, folks. Like someone else said, the cable modem is a system that's going to come back and haunt you. It did for me. If you want guranteed T1 speeds, you're just going to have to bite the bullet and get a T1. Otherwise you're going to pay $40/month for $40-quality Internet access.


    On an unrelated note, I gotta love the Office 2000 ad on /. which claims "Now applications will know how to repair themselves." I think adage #3 certainly holds true here.....

  184. MediaOne by Erik+Nygren · · Score: 1

    I also have MediaOne service in Cambridge, MA that I've been quite happy with. They do have a 1.5Mbit limit downstream and a ~350kbit limit upstream, however. (The links are capable of sustaining about 10MBit/s). These limits give me performance that is almost always fast and reasonable with very low latencies. By putting these limits in place they make the cable modem performance highly consistent. Rather than performing like the shared bus that it is, it performs as a dedicated point-to-point link. The only time it gets frustrating is when I'm transferring images or files from my computer to machines at my office at school. It also keeps me from using AFS from home, just because the upstream bandwidth limit can get annoying then. (However, with round trip times of about 6 ms from home to my office, I'm not normally complaining... ;-)

  185. Oops! Bummer! by Anonymous Coward · · Score: 0

    There are always 7 or 8 Quake 3 servers in @home's IP address range. In general they were always slow as hell anyway. I don't know what the latencies on cable are, but I'm sure at least part of it was the people running them were probably trying to run the server on a 386 or something silly like that. I guess this is going to hurt Id, who seems to have been relying on their users having fast cable modems.

    What I want to know is where's all this bandwidth we keep hearing about. MCI's backbone is up to what, now? 300MBPS? Faster? Everyone keeps talking about Qwest's optical backbone being able to carry all traffic today on just one of their lines. Just call one of those companies and TRY to get them to run a T1 to your house, though. Nevermind that it'll likely cost you between $500 and $2500 a month plus loop charges, they just won't do it. If you want broadband in your house, your choices are DSL or Cable (I don't count ISDN as broadband because it really isn't that much faster.)

    I think we should just all start slinging fast ethernet out our windows and meet up in the middle somewhere. It'd probably get done before any of these businesses got in gear.

  186. I was this close to getting @Home by LordRathma · · Score: 1

    I'm on ISDN now, so switching to @Home will do nothing for my speed uploading, although it will be faster downloading....or so in theory. I have a friend that has @Home and he says sometimes it gets so slow as to drop below 56K!!!

    Also, @Home seems to change their rules as they go along. What may be here today may be changed with them tomorrow.

    I'm sorry, but @Home can kiss my ass....I will NEVER join up with them now. Shoddy tech support, shoddy unpredictible bandwidth, shady rules.

    My ISP...whom I've been with for 6 years now....is slowly bringing DSL online. I'll just wait for that.

    --
    --- "It's not enough that I succeed...everyone else must fail."
  187. Well now can we run low-bandwidth servers? by Stigma · · Score: 1

    With this cap in place, shouldn't we be able to run low bandwidth web/mail servers? I do a lot of work from home, and its nice to be able to access my system from wherever. I don't see what it will hurt, now that we can't possibly use up much of their bandwidth.

  188. orders of magnitude by delmoi · · Score: 1

    Since whever you have a number greater then 2.5*10^x, such as 2.5, 25.250, etc

    28.8*4 = 115.2, duh and with a 56k modem its only about 3.2 times as fast (33.6k upload)

    and you call yourself a nerd....
    _
    "Subtle mind control? Why do all these HTML buttons say 'Submit' ?"

    --

    ReadThe ReflectionEngine, a cyberpunk style n
  189. 300Mb/sec? HAH by Anonymous Coward · · Score: 0

    I operate a SONET MAN and I've got links ~40/KM long that operate at 192Gb/s on a single pair of single mode. If the internet is slow today, it's only because the telcos want it to be.

    (Btw internet backbone links *are* a lot faster then 300mbit/s)

  190. A fix! by Anonymous Coward · · Score: 0

    Read my post at the bottom about CBQ (class based queueing). That will make your situation much better. What really sucks is that they could have put the same kind of rules in effect themselves.

  191. Fair queueing by cesarb · · Score: 1

    Did anybody read an old RFC which described exactly the same problem (bandwidth hogs) and the solution to it (fair queueing)? It basically says that the routers should act as if they had one incoming queue for each possible source IP (probably it is only one queue, but the router would act _as if_ it were many). Then it goes round-robin getting one packet from each IP and putting it on the output links. If some single source tries to send more packets than the link can handle, packets from _just this source_ will get dropped. This is a non-issue for OSs with congestion control (like Linux) since they can detect the drops and use them to adjust the outgoing speed.

    This way, if a single node is sending too much data most of it will get dropped and (if it has a good stack) it will reduce its sending speed automatically. Other users and the download speed wouldn't be affected (assuming they use congestion control too).

  192. So, where's all the upstream bandwitdth going? by Anonymous Coward · · Score: 0

    If @Home is limiting upstream bandwidth usage by its users, then what are they doing with it? I'm sure @Home's upstream ISP connections send/receive data equally fast in either direction, so this begs the questions, if mostupstream bandwidth has been taken away from the users, where's it all being used now? By who? For what price? Can I buy some of it back?

  193. Regulation solution? (Yuk, bitter medicine) by Velox_SwiftFox · · Score: 1

    What ISPs are doing when they regulate by content (ala httpd servers) or data direction is not supplying "a connection to the internet", an IP channel that might be considered a common carrier or even pseudo-common carrier service; but instead, well, an online service - one that will be, frankly, virtually useless for many new internet applications in a very short time. In no way does it deserve to be awarded the title of "broadband" - I don't think it deserves to be called an "internet" connection. I won't repeat the reports and examples in previous comments of how throttling outbound connections is already harming inbound connections and preventing normal use of existing programs.

    Basically, what we are seeing here is greed - @Home wants to reserve all its outbound bandwidth for its own web servers, or resell same bandwidth to someone with a similar use. They don't see their customer as anything more than a passive observer of sites on the real internet, and are effectively destroying the ability of their customers to communicate their ideas and contributions to others on the internet. "You must listen, but cannot speak." In other words, it is exactly backwards of what the Internet was designed and built as - a *two* way service which gathers its data from the whole net, as well as sends - this is a concept known as "interconnectivity", or a "free Internet".

    It is also a concept that is inimical to @HOME's preference for serving their customers data from cache servers rather than the actual Internet. This works a *lot* better when the majority of the requests are for a few "portal" pages and those within a few links of them. Diversity is *not* appreciated, please - serve our customers dull, static (literally) pages! Hardly a surprise that @HOME would discourage the idea as much as possible - Note the #1 listed goal in the leaked document, above the "upstream enhancement":

    "1.ONadvantage Proxy Evangelization - Improve speed by storing data as close to the subscribers as possible by using proxy or caching servers."

    I don't consider this dishonest, really. That's what @HOME sells, and that's what their customers are buying from them. Sure, they would have to charge a little more to let their customers talk as well as listen dumbly. What would be dishonest would be pretending that they are selling a real IP connection. The danger I see is that this and similar policies are becoming the rule, rather than the exception, and *real* broadband internet connections may become unavailable - strangling in the cradle new inventions and innovations that could otherwise have as much promise as email or the WWW.

    I see only two outcomes: either this kind of thing will go on until companies are calling anything but reading static web pages "subscriber abuse" as Mr. Wolfram puts it - people will be afraid to call the ISP when their videoconferencing fails lest they be told they are stealing bandwidth (and have their link summarily *further* castrated) - or, and I hate to say it, there must be rapid and comprehensive FCC and other regulation.

    Because it costs more to provide Internet connections than those services @Home sells, there should be incentives, in the spirit of the FCC deregulation's goal of enhancing new communications technology.

    First and foremost, it is essential that any communities considering creating or renewing franchise agreements, must be certain that those agreements allow the citizens of those communities to have a voice so their opinions may be heard; by guaranteeing the ISP will not hog all the outgoing bandwidth, so that those in the franchise area may use their connections to run legtitimate servers, or to read/send whatever other data they may choose to communicate. For personal pleasure, internet business, or otherwise. There should be strong attention to the nature of the equipment to be installed as well, to provide decent rates in both directions - DSLite must be considered simply unacceptable except as a first step towards broadband IP, or unless other options like HDSL are also available, priced proportional to bandwidth or better.

    On the Federal and State level, there is no reason that online services who take advantage of and muzzle their users' outgoing channels, should be treated the same for tax or regulatory purposes as actual ISPs who respect freedom of speech and the Internet. Existing and proposed taxes on services or the DSL connections for such should be moved to reserved for those who would otherwise profit by providing an inferior "fast" connection deliberately damaged in such manners, and true common carrier status could be granted to those, by contrast, who are acting as true common carriers.

  194. This only hurts the w4r3z k1dd13z so who cares? by Anonymous Coward · · Score: 0

    Aw, now k3wl d00d can't distribute his w4r3z, porn, MP3s, and the MPEG of Phantom Menace over his cable modem. Who cares? Good riddance to bad rubbish.

  195. CLUE by Russ+Nelson · · Score: 1

    tcp makes the bulk data packets much larger than the ack packets. Bandwidth use is nearly always very asymmetric -- most comes down.
    -russ

    --
    Don't piss off The Angry Economist
  196. Ummm... no. by Cowards+Anonymous · · Score: 1

    um dsl is only 256k total...

    This is incorrect. PBI DSL has a downstream CIR of 384kbit, but it almost always hits the 1.5Mbit peak rate. The upstream is capped at the line level to 128k.

    Neither of these are 256k, individually or total.

    Maybe what you say is true out in Podunk, Nowhere but that's certainly not the case everywhere. xDSL technologies are quite capable of rates far higher than those I get, and certainly more than what you're saying.

  197. You agree but dont know it. by Anonymous Coward · · Score: 0

    Okay. okay.. But What packet network users runs at a 50% duty-cycle on a long term average?!?

    Typical web outgoing traffic is less then 2% duty (in bytes on sync channel (stats from t1 users)) per head while that person is activly browsing!

    Most W3/Quake servers don't even operate at 50% on anything larger then a 6hour scale..

    This limit is crazy!

    If they were really doing this to make things fair they would use an available bandwidth/active users queueing method.

    But thats not why they are doing this.

    They are doing this to hold the consumer hostage. I signed up expecting the ability to burst uploads to 384Kb/s or whatever is available (meaning it's fast off-peak). Now if I want to continue to get that kind of service I'm going to have to pay them more $$ or change subscribers (BIG HASSLE)

    I dont buy their lies and no one else should either.