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More on Dell Dropping Linux Support

coolgeek writes: "In this previous Slashdot story, we discussed Dell's claims of slow sales as their reason for dropping Linux support. (article on c|net News.com). Today, this article on Reuters news reports: 'Citing internal Microsoft memos, the nine states also said that in 2000 and 2001 Microsoft pressured Dell Computer Corp. into dropping plans to offer the open-source Linux operating system on some machines it sells.'" Update by HNQ: eWeek got more details about the memos. Update: 03/19 12:26 GMT by M : I think Hetz accidentally changed this story's setting when he added the update above. Fixed.

357 comments

  1. I doubt it, by laptop006 · · Score: 1

    But it does seem like Microsoft,
    I feel that it would be more likely that Microsoft asked Dell, and Dell saw that they wern't making much money, asked Microsoft to give them the amount they were making on linux and gave up on linux.

    --
    /* FUCK - The F-word is here so that you can grep for it */
    1. Re:I doubt it, by SerpentMage · · Score: 2

      As much as I hate to agree with you I think you are right. DELL is the number one PC supplier and they need volume. If LINUX only sells a small amount then the infrastructure that DELL needs may be too big. Also DELL may have seen that the folks who actually buy and use LINUX do not need support. Either way you look at it, DELL does not make extra money.

      I would get concerned if DELL started building notebooks that could not run LINUX...

      --

      "You can't make a race horse of a pig"
      "No," said Samuel, "but you can make very fast pig"
    2. Re:I doubt it, by rseuhs · · Score: 3, Interesting
      OK let's assume that this is correct (of course it isn't, they could just hire one guy to install some Linux distro and then make HD-images.), but OK let's assume.

      (rhetoric pause)

      Why do they have to ** FORCE ** you to buy Windows?

      I can also buy a computer from Dell without monitor why shouldn't I be able to buy one without OS?

    3. Re:I doubt it, by gazbo · · Score: 2
      I'd guess it's all about support. You buy a computer from manufacturers like dell for two reasons:
      1. Guaranteed quality - you expect the components to be high quality and not conflict with each other.
      2. Support - when something goes wrong you have some monkeys to call for help

      Given that most people's problems (pure, if defensible, conjecture here) are software not hardware, then allowing somebody to install their own OS of choice is a real headache for support. Force them to use pre-installed Windows, everyone has a common platform which makes support easier(=faster(=cheaper))

      Example: My friend had a Gateway PC, and was reinstalling Windows (they'd partitioned the HD in such a stupid way she ran out of space on the system partition, whilst having gigs left on a data partition - WAKE UP GATEWAY! Installs often copy files to the system folder!) She had asked me to help, and all went smoothly until installing the graphics drivers - I just couldn't get the res that we knew we could, and the screen stayed the default shade of blue (anyone else noticed that the exact shade of blue changes when you install graphics drivers for the first time?) Eventually I gave up, she called tech support. She explained the problem, then they asked for the serial number of her PC. Slight pause, then they gave the solution 'Set it to 800*600@16bpp, reboot, then you'll be able to select the res you want'

      Imagine how much longer that would have taken, and how many more (more skilled) staff they'd have needed to support any OS.

      The shoddy drivers issue is another issue...
    4. Re:I doubt it, by Anonymous Coward · · Score: 0

      Given that most people's problems (pure, if defensible, conjecture here) are software not hardware

      Well, it was just stated a little higher in the thread that Linux users might not need support... so theoretically, there ISN'T going to be much of a need for Linux/noOS software support from Dell.

      Personally, I'd rather see Dell offer AMD systems than have 2 OS options. I can always install Linux, but I can't save money with a Duron.

    5. Re:I doubt it, by rseuhs · · Score: 2
      You didn't answer the question, so I'll repeat it:

      Why do they have to ** FORCE ** you to buy Windows?

      I'm not advocating forcing anybody not to buy Windows, I just want choice. I also don't say that there are no advantages for some people when Windows is preinstalled. I just want to know why you have to be FORCED.

    6. Re:I doubt it, by OwnedByTwoCats · · Score: 1

      Because they're a monopolist that abuses their monopoly position. The trial court said that, the appeals court said that, and the supreme court, by refusing to hear the case, concurred.

      Microsoft wouldn't make as much money if you could choose to not buy their products. So any vendor who gives customers the choice to not pay for Microsoft products will be punished. Microsoft signed a consent decree saying they wouldn't do this any more back in (IIRC) 1993, but they've kept on doing it.

    7. Re:I doubt it, by universalcurb · · Score: 0

      Dell (and all OEM's shacked up with M$) pays M$ a windows licensing fee on every machine they ship, whether it has windows or not. so it makes no sense for dell to not pass this on to the consumer and make you buy windows. this is why M$ is in trouble... but just like the last time with the consent agreement, they will get off this time with just a slap on the wrist.

      Gee, I wish I could buy a government. That would be fun.

      CP

      --
      dum spiro, spero
    8. Re:I doubt it, by gageman · · Score: 1

      I have linux on 5 old PCs now. They were discarded by others since they could not run the newest Windows. The slowest is 486DX/75MHz/8MB, the fastest is Celeron/200MHz/128MB. They all have been running great for between 6 months and 18 months.

      I do have 1 M$Windows 98 box P2/200MHz/64MB for the one thing I can't yet do with my linux boxes (scanner). But...Why does this one always give me trouble? I can't scan more than 5 images without having to reboot it.

      Does Microsoft have a monopoly with such a real alternative available.

      I called for help with my ISP one time last year. I got all the way to level 3! The tech made the comment that "If we knew linux, they would have to pay us a lot more ... we would be making as much as $8/hr." Needless to say, I did figure stuff out on my own with your help!

      I was in three stores yesterday looking to buy the next version of my Linux distribution. I noticed that the stores only stocked 2 kinds (Mandrake and RedHat) and they only had 1 or 2 packages each. I asked the store clerks why they don't do better with their linux stocking. They said that only companies use linux and that most people don't know about it.

      I noticed that all of the computers on display in the stores had Windows installed ... none had linux.

      Maybe M$ does have a monopoly.

    9. Re:I doubt it, by Anonymous Coward · · Score: 0

      There are no 200 MHz Celerons. There are no 200 MHz Pentium II's. Of course, you could have underclocked them if you're dumb.

    10. Re:I doubt it, by gazbo · · Score: 1

      Sorry, I did reply to this but my connection went down, I lost the reply, and couldn't be arsed to type it again. I wasn't going to bother (no fun typing the same thing twice) but I saw the other two pathetic offerings, so I promise that some time within the next day I will retype the reply.

      You may not agree with it, you may offer your own argument against it, but I promise that it will enrich you more than the other two responses that can be summarised as:

      'Mirco$oft i5 teh munOPOLY!@!!'

    11. Re:I doubt it, by gageman · · Score: 1

      It is a 233MHz Celeron.

    12. Re:I doubt it, by rseuhs · · Score: 3, Funny
      Sorry, I did reply to this but my connection went down, I lost the reply, and couldn't be arsed to type it again.

      Huh? What crappy browser do you use?

    13. Re:I doubt it, by Anonymous Coward · · Score: 0

      And I bet you believe in Santa Claus too.

    14. Re:I doubt it, by jedidiah · · Score: 3, Insightful

      The "support problem" is really easy to get around.

      Restructure the support options for alternate OSes such that it's a money making proposition. With Linux, there will be a high likelihood that support is not an issue for them.

      People who want a "unix box with support" buy Suns, not Dells.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    15. Re:I doubt it, by tshak · · Score: 2

      Why do they **FORCE** you to use Intel CPU's. Why do they **FORCE** (you like that word don't you?) you to use their exclusive brand of memory (regardless of who manufactures it for Dell). What if you want an Asus KT266A motherboard? Nope, they **FORCE** you to use THEIR motherboard. Dell spends a lot of resources on quality assurance and support, and less choice means better support and cheaper products. If you don't like that, I can send you to one of many great computer manufactures.

      I'm not advocating forcing anybody not to buy Windows, I just want choice. I also don't say that there are no advantages for some people when Windows is preinstalled. I just want to know why you have to be FORCED.

      You are not FORCED to buy from Dell.

      --

      There is no longer anything that can be done with computers that is nontrivial and clearly legal. -- Paul Phillips
    16. Re:I doubt it, by Warped-Reality · · Score: 1

      Well, it was just stated a little higher in the thread that Linux users might not need support

      Then you'll get a bunch of John No-Nothing wanting this new Lunix operating system who can't figure out what "Login:" means.
      Immagine hiring staff to help him recompile a kernel over the phone.
      People are stupid... I put an alpha workstation (w/ red hat 6.2) in the paper once and got tons of calls asking me "can I play Deer Hunter on it and does this Linux thing run on windows 95, or does it require windows 98?"

      --
      This is not the greatest sig in the world, no. This is just a tribute.
    17. Re:I doubt it, by lamont116 · · Score: 1
      Because they're a monopolist that abuses their monopoly position. The trial court said that, the appeals court said that, and the supreme court, by refusing to hear the case, concurred.

      While I agree that MS is a monopolist, that the Supreme Court denied cert means absolutely nothing as to the status of MS as a monopolist. A denial of cert simply means that the Court does not believe that the issue is important enough (in the grand context of The Law) for it to spend time on it. It has never been, and never will be, an implicit comment upon the merits. (Otherwise, all cases that the Court hears would be reversed, which obviously isn't the case).

  2. When I ordered from Dell... by mi · · Score: 3, Funny

    ...a couple of years ago -- the machine arrived with Windows installed anyway -- even though I was not charged for it. Too bad, I wanted to see how Linux ships. Then I went on and installed FreeBSD, of course...

    --
    In Soviet Washington the swamp drains you.
    1. Re:When I ordered from Dell... by TheLinuxWarrior · · Score: 2, Interesting
      I ordered some servers from Dell with Redhat preinstalled. The servers were great, but I was unimpressed with the installs. I think Dell packed way too much crap on the server. Essentially everything was checked during install, so I had to go through and do a lot of ripping out to get it cleaned up.

      The best thing was that all of the driver support was there for the servers and everything worked right the first time.

      Bottom line is that I love Dell machines, but I'd rather install the OS myself anyway so that I know exactly how it wass installed, and what went on to the system.

      But that's just me...

    2. Re:When I ordered from Dell... by archen · · Score: 1

      Well that's sort of the problem: they offer redhat, and only redhat. And really, would you wan't a 'everything but the kitchen sink install', on a server anyway? The first thing I do when I get a dell server is fdisk the thing and partition it the way I want. Besides which - reguardless of whether you upgrade the kernel or not, you should recompile the kernel and remove all the junk that Red Hat puts in by default. It would be nice if Dell at least offered other distros (like IBM). Really, just saying it's linux compatable is enough for me, although having a cd with it is nice.

    3. Re:When I ordered from Dell... by Anonymous Coward · · Score: 0

      SuSE, much better.

    4. Re:When I ordered from Dell... by Anonymous Coward · · Score: 0

      the machine arrived with Windows installed anyway -- even though I was not charged for it.

      You probably were charged for it. It's sometimes called the "M$FT tax". If you want to have the "privilege" of preloading Windoze, you have to agree to charge for it on every machine you ship.

    5. Re:When I ordered from Dell... by maxpublic · · Score: 2

      the machine arrived with Windows installed anyway -- even though I was not charged for it.

      Of course you were - it's incorporated into the price of every PC. If it weren't then Dell would be a band of idiots dispersing company profits to the wind instead of looking out for their shareholders.

      The same kind of argument is used against renters when it comes to property tax, i.e., "you don't own property so you don't pay property tax". Well, unless the property owner is brain-dead then the renter does indeed pay the property tax on the rental - spread out over 12 months in rental payments. That's how property owners make *profits*. And Dell makes profits on the pcs it sells by spreading out the cost of Windows across all of its machines in the same way, except that you pay for Windows *even if it doesn't come with your machine*.

      Max

      --
      My god carries a hammer. Your god died nailed to a tree. Any questions?
    6. Re:When I ordered from Dell... by SonCorn · · Score: 2, Informative

      You say that RedHat puts a lot of junk in their kernels, that is just plain false. The RedHat Kernels are compiled with everything chosen as modules. So all that ever get's loaded are the modules that your system needs. Of course you would know that if you had taken the time to actually look at their different kernels. Also I refer you to this article you will see that the stock 2.4.9 RedHat kernel is extremely fast.

      --
      What good is a used up world, and how could it be worth having? --Sting
    7. Re:When I ordered from Dell... by jedidiah · · Score: 2

      IT'S A F*CKING CONSUMER PRODUCT, NOT A GOVERNMENT IMPOSED TAX!

      When you rent a property, part of your rent accounts for the taxes owed on the property YOU OCCUPY. You USE what you're being indirectly taxed for. The landlord has NO OPTION but to "buy" the "product" in question and pass it on to you.

      Microsoft is another vendor, not a f*cking government. If only n-1 Dell customers want Windows, they have no business charging that last customer for Windows.

      PERIOD.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    8. Re:When I ordered from Dell... by maxpublic · · Score: 1

      Microsoft is another vendor, not a f*cking government. If only n-1 Dell customers want Windows, they have no business charging that last customer for Windows.

      They have every right to do so. If you think otherwise, please point out the legislation that supports your assertion.

      Max

      --
      My god carries a hammer. Your god died nailed to a tree. Any questions?
    9. Re:When I ordered from Dell... by Anonymous Coward · · Score: 0

      When I was around 10 to 12 I use to wonder where Windows came from... I always thought it was a goverment organization. (back in the win3.1 days)

      I remeber my dad had some WANG systems at work and I would try to run 'dir' and 'format c:' on them.

    10. Re:When I ordered from Dell... by DA-MAN · · Score: 1

      I believe he was referring to a "Complete" redhat install, nothing to do with the kernel. I personally hand pick every last package I want installed on any Linux box I set up and would too hate having every package RedHat puts on their cd's.

      --
      Can I get an eye poke?
      Dog House Forum
    11. Re:When I ordered from Dell... by Anonymous Coward · · Score: 0

      > If only n-1 Dell customers want Windows, they have no business charging that last customer for Windows.

      ...that would depend entirely on the OEM agreement between Dell and Microsoft, wouldn't it?...

      You have heard that the OEM agreements with Microsoft involve *exactly* that kind of "pay for Windows for each machine you ship, regardless of whether or not it's installed on it", haven't you?

      They have every business charging as much as they can possibly get, legally or (mostly) otherwise.

    12. Re:When I ordered from Dell... by Krow10 · · Score: 1
      Yeah, I know I'm posting 3 hours later and no one will read it, but this is a particular peeve of mine.
      Microsoft is another vendor, not a f*cking government. If only n-1 Dell customers want Windows, they have no business charging that last customer for Windows.

      They have every right to do so. If you think otherwise, please point out the legislation that supports your assertion.
      The Clayton Act. Microsoft is "discriminat[ing] in price between different purchasers of commodities of like grade and quality ... where the effect of such discrimination [is to] lessen competition... ." To wit, they are charging the OEMs a lower price if said OEMs pay by total units sold as opposed to paying by total numbers of units sold with a Microsoft operating system installed, thus increasing costs to units sold with other operating systems. Microsoft has a 85% marketshare. This means that any OEM can either charge 85% of their potential customers more (and they will go elsewhere) or they can charge that 15% of their potential customers who choose not to install a Microsoft OS more. Now, since hardware has a razor thin profit margin, volume sales are important. OEMs can't afford to offend 85% of their potential customer base (or even to push them towards other manufacturers) This all has the effect of discouraging sales of computers with non-Microsoft OSes installed. In other words, the effect price discrimination is to lessen competition.

      -Craig
      --
      Corollary to Clarke's Third Law: Any technology distinguishable from magic is insufficiently advanced.
    13. Re:When I ordered from Dell... by maxpublic · · Score: 1

      You're talking about Microsoft. I'm talking about Dell, and have been the entire time (re-read my posts if this somehow escaped you). Dell has every right to spread out its costs for Windows across *all* PCs, even those that don't come with Windows. They are under no obligation whatsoever to cut a break to people who don't want the OS.

      It's that simple.

      Max

      --
      My god carries a hammer. Your god died nailed to a tree. Any questions?
    14. Re:When I ordered from Dell... by Anonymous Coward · · Score: 0

      But MS charges a Window license fee per machine sold which is added to the cost of the machine for the customer by Dell. Why does Dell have the right to spread out the cost of a Window license to every machine. If I buy a machine without an OS, why should I have to help pay for the OS of someone else who bought a Dell machine but with Windows installed.

    15. Re:When I ordered from Dell... by Krow10 · · Score: 1
      You're talking about Microsoft. I'm talking about Dell, and have been the entire time (re-read my posts if this somehow escaped you). Dell has every right to spread out its costs for Windows across *all* PCs, even those that don't come with Windows. They are under no obligation whatsoever to cut a break to people who don't want the OS.
      Ah. You're right. Then I change my answer to The Clayton Act:
      "It shall be unlawful for any person engaged in commerce, in the course of such commerce, knowingly to induce or receive a discrimination in price which is prohibited... ."
      From the Court's Finding of Fact in US v. Microsoft, section H 64:
      An aspect of Microsoft's pricing behavior that, while not tending to prove monopoly power, is consistent with it is the fact that the firm charges different OEMs different prices for Windows, depending on the degree to which the individual OEMs comply with Microsoft's wishes. Among the five largest OEMs, Gateway and IBM, which in various ways have resisted Microsoft's efforts to enlist them in its efforts to preserve the applications barrier to entry, pay higher prices than Compaq, Dell, and Hewlett-Packard, which have pursued less contentious relationships with Microsoft.
      Mentions Dell by name.

      -Craig
      --
      Corollary to Clarke's Third Law: Any technology distinguishable from magic is insufficiently advanced.
  3. Wonder what Dell will have to say by cyberformer · · Score: 5, Funny
    My guess is that the "poor sales" they referred to were actually poor sales of Windows (ie. only 99% of Dell PCs were shipping with Windows, as opposed to the 100% that is required in Gates's "competitive marketplace").


    I wonder if Dell will have anything to say. The article just has comments from the states and Microsoft.

    1. Re:Wonder what Dell will have to say by yatest5 · · Score: 1

      My guess is that the "poor sales" they referred to were actually poor sales of Windows (ie. only 99% of Dell PCs were shipping with Windows, as opposed to the 100% that is required in Gates's "competitive marketplace").

      Er, no, my guess is that the poor sales referred to linux boxes, as stated originally.

      --
      • Mod parent up! [a] by Anonymous Coward (Score:5) Thurs, June 31, @13:37
    2. Re:Wonder what Dell will have to say by Anonymous Coward · · Score: 0

      He was being sarcastic you dumbass.

    3. Re:Wonder what Dell will have to say by Rooktoven · · Score: 0, Offtopic

      Bill pays you less when you post anonymously.

      --

      Acquiescence leads to obliteration
    4. Re:Wonder what Dell will have to say by nirvdrum · · Score: 1, Flamebait

      Has everyone lost sight of the fact that Gates is no longer the CEO of MS, and has not been some for some time now? This just further shows how /. feeds off of anti-MS, anti-Gates rhetoric.

      --
      If there was a "-1 Not Funny", that'd be my most used mod.
    5. Re:Wonder what Dell will have to say by Prior+Restraint · · Score: 3, Informative

      It's not like he isn't still employed by Microsoft. He's their Chief Software Architect (or whatever it's called now); he's also the Chairman of Board of Directors; and he literally has the largest stake in Microsoft's success. Do you really think he doesn't play any part at all in crafting Microsoft's strategy?

    6. Re:Wonder what Dell will have to say by ThatComputerGuy · · Score: 1

      I wonder if Dell will have anything to say.

      "Duude, M$ shafted us!"

      --
      XML is like violence. If it doesn't solve the problem, use more.
    7. Re:Wonder what Dell will have to say by Anonymous Coward · · Score: 0

      I was under the impression that the CEO was the de facto Chairman of Board of Directors.

    8. Re:Wonder what Dell will have to say by nirvdrum · · Score: 1

      I'm really quite amazed that your meaningless post garnered a score of 3, while my post which poses an interesting situation was labeled as Flamebait.

      You're looking for a scapegoat, and now your really reaching to get at it, since it's not as easily accessible as it used to be. You're point is ridiculous at best. In any decent company, even the minute software engineer can play a key part in crafting that company's strategy. Usually, this is how people get promotions, but demonstrating such ability. And since MS is quite a large company, I would imagine there are quite a few people crafting this strategy and that this isn't all Gates' doing. I'm sure your counter-argument is that everyone will listen to Gates above any other suggestion. The flaw with that logic is that Gates is a very shrewd businessman, and no such person tosses away good ideas with his own short-sightedness. It would be foolish to think that Ballmer does not play an equal if not larger role in crafting MS business strategy.

      I dissent. . .

      --
      If there was a "-1 Not Funny", that'd be my most used mod.
    9. Re:Wonder what Dell will have to say by Prior+Restraint · · Score: 2

      I'm really quite amazed that your meaningless post garnered a score of 3, while my post which poses an interesting situation was labeled as Flamebait.

      Setting aside the word "meaningless", I actually agree with this statement. I don't think what I said truly qualifies as informative (I assumed what I was posting was common knowledge). Also, calling your post Flamebait is a tad harsh (is my post really a flame?). At least they didn't mod me Insightful :)

      You're looking for a scapegoat...

      While I don't doubt that other are doing just that, I am not. I harbor no grudge against Bill Gates. I just got the impression you meant that his role in shaping Microsoft's strategy was de minimus, with which I disagree.

      In any decent company, even the minute software engineer can play a key part in crafting that company's strategy.

      Which only goes to show that I've never worked for a decent company. :) For example, my current employer's CIO is a de facto dictator of our corporate IT strategy (ordering sweeping changes of questionable value a month after getting hired). Never having known another way, I assume all places are like this. If that's not so, then that's wonderful; I'll update my résumé this week.

      I'm sure your counter-argument is that everyone will listen to Gates above any other suggestion. The flaw with that logic is that Gates is a very shrewd businessman, and no such person tosses away good ideas with his own short-sightedness.

      A valid point, but I can make that support me just as well as it supports you: If Gates weren't so good at his job, he would, in fact, throw away the ideas of others, and is perfectly capable of doing so. That says to me that he plays a pivotal role in deciding what is or is not done at Microsoft. Just because he's wise doesn't mean he's unimportant.

      It would be foolish to think that Ballmer does not play an equal if not larger role in crafting MS business strategy.

      Agreed. I again assert that this doesn't make Gates unimportant.

      I dissent. . .

      That's cool. When someone dissents intelligently (as opposed to a troll), it gives me a good chance to rethink my position, and adjust accordingly.

    10. Re:Wonder what Dell will have to say by nirvdrum · · Score: 1

      I think this is the first time I've ever had a good debate with anyone on /. Sorry for the offensiveness in the beginning, but I was expecting a troll :-P

      Sounds like you work for a crappy company. I suggest you take a look at a place like Cisco or Cadence or GE. I've interned for a couple summers at one of them, and from what I gather, the other two are just as good.

      --
      If there was a "-1 Not Funny", that'd be my most used mod.
    11. Re:Wonder what Dell will have to say by Theom · · Score: 1

      Now if you can explain me why he was signing he first Xboxes?

      --

      mp3: l33t term for empty.
  4. Preloads... by s390 · · Score: 4, Insightful

    are Microsoft's air supply. They'll battle red in tooth and claw for preloads. But if they lose them, well... Windows is dead, we all know this.

    1. Re:Preloads... by Anonymous Coward · · Score: 0

      Uh no. We don't know that. What would fill the void? Linux? You make me laugh.

      No matter how you slice it, it's a Microsoft world (or Mac, if you want to consider it a viable Windows alternative).

    2. Re:Preloads... by beckett · · Score: 1

      how will windows be dead? i'm not trying to flamebait, but while this may have been true for 95/98, when 2k and XP came out Microsoft finally achieved stability on their platform.

      Windows is now stable and it can operates happily in the background with uptimes of days, weeks and months. i don't want to get into an OS war, but for the majority of end users, they requested windows, even when it was still buggy. again, this is nothing new. Microsoft is just the de facto standard for home now.

      what Dell really misses out on by dropping Linux is the server market. they're simply ignoring (or pressured out of) the market of servers that can be administrated wonderfully with linux. THIS is the point of superiority that we can all agree with.

    3. Re:Preloads... by rseuhs · · Score: 5, Interesting
      2/3 of Windows users are still running Win98, a 4 year onld OS, which is just a minor step up from Win95, a 7 year old OS.

      People are not interested in paying for updates and they sure won't be delighted when their "ultra-stable" (LOL) WinXP box dies and they find out they won't get any activation code anymore. (Microsoft didn't guarantee that they will send out codes in 5 years, did they? - Hell they didn't even make a worthless promise.)

      PC-makers are not interested in sending an ever increasing share of their revenue directly to Microsoft. 10 years ago, DOS made up less than 2% of a computer's total price, today that number is over 10% and rising every year.

      It's just a matter of time, and the first signs are already observable.

    4. Re:Preloads... by Znork · · Score: 3, Interesting

      Because even if it's getting more stable, people wont pay that much extra for it. As long as they can collect money off the preload buisness they get a revenue stream where they dont have to get the money out of the customer, but can rely on someone else to do it for them. If they lose the ability to control the distribution channels and people can get a cheaper PC as easy with Linux preloaded, preconfigured, and supported, Microsoft will start losing sales, and when they start slipping they wont stop, because Microsoft is the only who wants Microsoft around in the entire computer industry.

      Everyone, their partners, their vendors, the content providers, the competition, everyone, fears and hates them, because they know that Microsoft will 'cut off their air supply' and give it to their competitors (or take it themselves) the moment they like someone else better. Microsoft has made clear that there is only room for one company in the PC consumer market, and that is Microsoft.

      Look at the former east block to see how that works out. When you start losing control, things fall apart.

    5. Re:Preloads... by rseuhs · · Score: 3, Interesting
      Exactly

      Some people don't realize that the incentive not to install Windows increases every year because Windows makes up a higher and higher share.

      Eric Raymond is right, cheap PCs will kill Windows, it's just a matter of time.

    6. Re:Preloads... by Anonymous Coward · · Score: 0

      Eric "Insanely Weathly" Raymond is dumb.

      Rumors of 'Microsoft will be dead in two years because [insert whatever reasone pulled out of someone ass here]' are getting very old. Microsoft will not let anyone attacking their monopoly. They can give windows for free, and get an Office tax. But not before they'll have milked the consumer to death.

      Don't underestimate Microsoft.

    7. Re:Preloads... by Anonymous Coward · · Score: 0

      nice link to one story. OH NO IT SURELY IS THE END OF MICROSOFT. what tech-savy person would buy a pc from wal-mart anyway? and aren't linux users hippies anyway? doesn't wal-mart rape asian countries for cheap child labor?

    8. Re:Preloads... by robinjo · · Score: 2, Insightful

      However, it's easy peasy for those Win98 users to upgrade to more stable Windows versions. Their old software works and the OS is pretty similar to use.

      If they upgrade to Linux, there's a lot more to learn and new software to buy/find to replace their current Windows apps. When you think about it, the licence costs are not that bad compared to the loss of time.

      Don't underestimate the difficulties. Linux is cool, it's fast and it has great apps but that isn't good enough for people to dump a working solution and take a step towards the unknown.

    9. Re:Preloads... by rseuhs · · Score: 2, Insightful
      However, it's easy peasy for those Win98 users to upgrade to more stable Windows versions. Their old software works and the OS is pretty similar to use.

      I've seen an XP-user unsuccessfully trying to run Worms Armageddon, so it's not that "easy peasy".

      If they upgrade to Linux, there's a lot more to learn and new software to buy/find to replace their current Windows apps. When you think about it, the licence costs are not that bad compared to the loss of time.

      If that were true why is Microsoft fighting so desperately to prevent an open marketplace where computers are sold with or without OS just like they are sold with or without monitor?

      Face it: The majority of people only want a browser, email and a .doc-compatible Word-processor. KDE/Linux and StarOffice can provide that easily. They will just use what is preinstalled, will not upgrade and will install few if any updates and software.

      And of course there are also power-users who prefer KDE over the minimalistic Windows-GUI.

      I see no reason why those people should not be allowed to choose between a Linux-machine and a Windows-machine which is 10 to 15% more expensive.

      And: No I don't think the majority will choose Linux. No, I don't think Linux is the best solution for the majority, yet. But for about 30 to 40% it is the best solution right NOW and forcing them to use and pay for another solution is just plain communism. (to use a word that Microsoft-fans like to use)

    10. Re:Preloads... by bigbadwlf · · Score: 1

      when 2k and XP came out Microsoft finally achieved stability on their platform

      CodeRed.

    11. Re:Preloads... by Anonymous Coward · · Score: 0

      That's not completly true. My sister asked me for a windows cd to her new computer. Sure I said, just give me 100 dollars to go and by one, or settle with a slackware cd for free.

      Her choise wasn't that suprising, since she gives squat about computers, she took the cheapest cd...

      I think people who aren't into computers want to have windows since their brothers always used to keep a pirated windows cd around, not because its what everyone else uses.

    12. Re:Preloads... by zbuffered · · Score: 1

      Microsoft is the only who wants Microsoft around in the entire computer industry.

      Best sentence ever. It rings so true.

      Posted with internet explorer, in Windows 2000. :(

      --
      Synergy is your friend
    13. Re:Preloads... by Anonymous Coward · · Score: 1, Informative

      Walmart has 9 machines for sale on their web site with no os installed.

    14. Re:Preloads... by October_30th · · Score: 0
      .doc-compatible Word-processor. KDE/Linux and StarOffice can provide that easily.

      StarOffice, Abiword and KOffice are not .doc compatible.

      I installed a Linux (Mandrake) workstation at my workplace for the people like undergrad students and lab assistants (who don't have their own offices and computers) to use.

      It doesn't work. Or actually, the desktop and general usability is not a problem anymore. Reading e-mail and browsing the web was just fine.

      The problem is that MS Office documents cannot be read with the free alternatives reliably enough. Fonts get fucked up, tables and formatting is wrong and whole documents won't open sometimes.

      --
      The owls are not what they seem
    15. Re:Preloads... by 1010011010 · · Score: 2
      This is so nice to see:


      Powerful PCs
      Without Windows These PCs are perfect if you've already purchased a full version of Windows that has not been previously installed or if you have an alternative operating system, such as Linux.


      http://www.walmart.com/catalog/subcatalog.gsp?path =0%3A3944%3A3951%3A41937&dept=3944&cat=41937
      --
      Napster-to-go says "Fill and refill your compatible MP3 player", which is a lie. It's not MP3. It's WMA with DRM.
    16. Re:Preloads... by 3ryon · · Score: 4, Funny
      PC-makers are not interested in sending an ever increasing share of their revenue directly to Microsoft. 10 years ago, DOS made up less than 2% of a computer's total price, today that number is over 10% and rising every year.


      Damn, DOS has gotten expensive!
    17. Re:Preloads... by Rooktoven · · Score: 1

      From my experience, Star Office works pretty well handling doc files. But it is true that it will always lag a teeny bit behind because of the time it takes to discover more MS mischief.

      One way to handle this is to standarize on HTML or rtf format within your organization. Send out correspondence in a format you like, and resend in doc to anyone who bitches.

      --

      Acquiescence leads to obliteration
    18. Re:Preloads... by Anonymous Coward · · Score: 0

      Take a look at www.dell.com/linux. Dell started selling Linux on Servers and has never stopped. Can you clarify how Dell has ignored the server market? Maybe I am missing something here. They are one of the few OEM's that has an email list. That gives direct access to many of the engineers that are making sure that Dell server and Red Hat work well together. You can also get "Dell's Custom Solutions" for an extra fee that will install any distribution on your machine, even your own images. This obviously won't be supported as if you went with one of the tested and approved ones.

    19. Re:Preloads... by Cutriss · · Score: 2

      I've seen an XP-user unsuccessfully trying to run Worms Armageddon, so it's not that "easy peasy".

      And I *have* successfully run Worms Armageddon on Beta 2, RC2, and XP final. No hacks or anything required. So check your user again...

      --
      "Mod, mod, mod...and another troll bites the dust."
    20. Re:Preloads... by rseuhs · · Score: 2

      Well, the user I talk about tried it with all compatibility-settings always with the same results: Everything (menus, settings, navigation) worked fine, except for the actual levels which crashed immediately.

    21. Re:Preloads... by Anonymous Coward · · Score: 0

      The title section says it all.
      "Moron" Dell Dropping Linux Support!
      Had to say it.....fsck the karma points

    22. Re:Preloads... by Cutriss · · Score: 2

      Well, let's differentiate. I can understand if it was Windows 2000, since that's exactly what happens in Win2K. It crashes in NT and 2K, but actually ran in XP fine. Other people are reporting this too. I'm not sure what went on in your case...but it does work. Maybe consider switching to Worms World Party. Sure...it means you have to pay money, but the better network support is *more* than worth it. No more WormNet!

      --
      "Mod, mod, mod...and another troll bites the dust."
    23. Re:Preloads... by asv108 · · Score: 2
      If that were true why is Microsoft fighting so desperately to prevent an open marketplace where computers are sold with or without OS just like they are sold with or without monitor?

      Because it just makes good business sense for them, they want to have the largest market share possible. If every PC has windows installed by default, MS gets more money. Running a business isn't about being "fair" or encouraging "competition" and "openess", its about increasing shareholder value.

    24. Re:Preloads... by Rascalson · · Score: 1

      Dell Servers still availible with RH. No I don't think your flamebait. But I do think your spouting MS PR like a redmond teapot.

      --
      prisoner# msce18xxxxx. Currently planning my escape.
    25. Re:Preloads... by Anonymous Coward · · Score: 0

      I guess it's because of that fancy graphical interface...

    26. Re:Preloads... by jedidiah · · Score: 2

      Linux is all the pedestrian computing crowd needs actually.

      A mouse, some windows and a menu are much the same regardless of the OS.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    27. Re:Preloads... by jedidiah · · Score: 2

      Corporations are not above the law.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    28. Re:Preloads... by tricorn · · Score: 1

      That's true, and I don't blame Microsoft for wanting that revenue stream. However, just because they want it doesn't mean they deserve it, nor that laws shouldn't prevent it.

    29. Re:Preloads... by Anonymous Coward · · Score: 0

      Apps, my friend. Linux doesn't have apps of the same breadth and quality of either Windows or Mac. It does have quite a bit of half-assed crap available for it, though.

      That said, WINE could make Linux a viable alternative to Windows, but only in the sense that the OS was changed. The apps would still come from Windows.

    30. Re:Preloads... by minus9 · · Score: 1

      "Fonts get fucked up, tables and formatting is wrong and whole documents won't open sometimes."

      In my experience this means full MS Word compatibility has finally been achieved.

  5. Obvious by MrDoh! · · Score: 2

    Oh come on.
    would this really be a surprise to ANYONE?
    if you was in charge of a Linux software co., wouldn't you wake up each morning wishing you could get the big manufacturers to pre-install Linux instead of Windows?

    Doh!

    --
    Waiting for an amusing sig.
    1. Re:Obvious by bero-rh · · Score: 3, Insightful

      if you was in charge of a Linux software co., wouldn't you wake up each morning wishing you could get the big manufacturers to pre-install Linux instead of Windows?

      If you rely on retail sales, definitely not.
      Someone who buys a box with Linux preloaded will usually not pay for a box containing the same OS, and a company preloading your distribution won't necessarily pay you anything (unless you make a proprietary distribution. Yuck.)

      --
      This message is provided under the terms outlined at http://www.bero.org/terms.html
    2. Re:Obvious by subgeek · · Score: 1

      Sure I would. If I were in charge of a distro I could offer to configure everything for the manufacturer's hardware. They pay for each installed copy (indirectly through support), but much less than Windows and less than the distro's retail box price. In return, I'd offer support to the customer of my distro on that vendor's hardware. The consumer wins by having a copy of Linux on their machine that is supported by an established Linux company.

      Or you could just have the customer choose to buy support (subcontracted to whatever distro company)for less than the retail box price or just get Linux for free without support.

      Either way, Linux gains credibility among the masses because the initial configuration has been tested and tuned for the hardware. It works well so people like it. As the masses start to accept Linux more, more boxed copies are sold.

      Linux companies shouldn't fear having their distro downloaded for free.

      --
      you probably shouldn't have read this.
  6. Dell by Anonymous Coward · · Score: 4, Interesting

    Dell is dropping most of its support staff PERIOD. I was just laid off as a Dell Outsourcer, I had been working there 2 years putting myself through college. At least 10 sites of hundreds of techs just got laid off. As outsource agents, there was no big stink on the board and among stockholders because we were contracted, they probably don't even know about it.

    If you buy from those thieves (oh, the corporate memos I could recite), expect a nice long wait for tech support now..

    1. Re:Dell by lunartik · · Score: 0, Offtopic

      Dude, are you Steve?

    2. Re:Dell by Anonymous Coward · · Score: 0
      Yeah! I missed you at lunch today.

      Hugs and kisses,
      Steve

    3. Re:Dell by Anonymous Coward · · Score: 0

      If you buy from those thieves (oh, the corporate memos I could recite), expect a nice long wait for tech support now..

      Ok, you're anonymous on here.. why dont you go ahead and recite them ??

    4. Re:Dell by Anonymous Coward · · Score: 0

      are you one of the retards from Dell who's 'help' with problems consisted of 'well, it looks like you need to re-format'? if so, you are much better off flipping burgers now.
      sersiously, that seems to be THE method of fixing things for Dell, and they never even seem to mention backing anything up beforehand.

    5. Re:Dell by zbuffered · · Score: 1

      His name is Steve. But he got laid off, so he should recite them anyway...

      --
      Synergy is your friend
    6. Re:Dell by danielrose · · Score: 1

      Backup? what backup?? No no, you don't need a backup! Yes you need to format you drive! No no don't stay on the line...

      --
      i hate pansy republicans
    7. Re:Dell by alcmena · · Score: 5, Funny

      Seriously now. I had a call with a Dell tech go as following:

      DT: Thank you for calling Dell's tech support, what can I do for you?
      Me: Hi, I have a Dell computer with a dead hard drive.
      DT: Ok sir, what is the support number for the computer?
      Me: [recites support number]
      DT: And what Operating System is on that computer?
      Me: Windows NT 4.0.
      DT: I'm sorry sir, that computer was preloaded with Windows 98.
      Me: Yeah, so? The hard drive is dead.
      DT: I'm sorry sir, you first have to install Windows 98 and call back.
      Me: What part of "the hard drive is dead" do you not understand?
      DT: I'm sorry but we cannot support that computer without Windows 98 on it.
      Me: Do you hear what I am saying? The hard drive is dead. How does the Operating System matter when THE HARD DRIVE IS DEAD???
      DT: I'm sorry but if Windows 98 is not installed on that computer I cannot help you.
      ... goes on for another 15 minutes before I give up and call back.

      DT: Thank you for calling Dell's tech support, what can I do for you?
      Me: Hi, I have a Dell computer with a dead hard drive.
      DT: What is the support number for the computer?
      Me: [recites support number]
      DT: And what Operating System is on that computer?
      Me: Windows 98.
      DT: Thank you let me get you a RMA number right away.

    8. Re:Dell by tetrad · · Score: 1

      That's funny because I had *exactly* the same conversation with Dell. Idiots.

    9. Re:Dell by Anonymous Coward · · Score: 0

      Hmm.. how Pythonesque.

    10. Re:Dell by Anonymous Coward · · Score: 0

      I have to say that I've never had a problem with Dell or Dell support. I purchased an Inspiron Laptop about 4 years ago, never had a problem until my daughter pulled it down off the table and broke the keyboard in it. Called dell, and after a quick explanation of what the problem is and how I tested and confirmed that to be the problem (hooked up external kb... etc) they started listening to me. They sent someone out the next day to fix it, which they did on the first visit.

      The one thing I can't stand is the long path through the automated phone system.. but other than that, I will continue to purchase and recommend Dell's.

      On a side note: They don't have to ship linux on their boxes to be supportive. Hell, if they just used supported hardware and/or provide the specs for the hardware so others could write drivers for it that would go along way in "supporting" linux.

    11. Re:Dell by Carnivore · · Score: 1

      hmm. I'm interested in those memos. I'm currently on the phone with tech support--some mouth-breather who can't fathom that somebody is outside his tree..
      It's a dead IBM drive, as fate would have it....

    12. Re:Dell by bobdole369 · · Score: 1

      You guys have experienced what we phone support jockeys term: "a getemoffyourphone-er" See if we can find one silly detail (such as you installed a different OS, which could conceivably "look" like a bad hard drive (case in point: fatal OE's in ME when your system came with 98)), we attempt to get you off our phone ASAP with just such a line. "Sir, please run the restore CD, rebrick, etc. and call us back for troubleshooting."

      See, to us on the phones, you are peons. We are supreme ultimate god as far as your computer getting fixed goes. We do not listen to what troubleshooting steps you've already taken. You will do our troubleshooting, or get all kinds of hassle. Screaming "The hard drives bad! It has all kinds of bad sectors! It won't even spin up" causes us to hit the mute button and say to our neighbor: "This guy is such an idiot".

      What you should have done is attempt to install windows 98 on the machine, and when it obviously fails: "Invalid drive specification", "Cannot write to drive C" (because drive C is now your CDROM), then the tech support agent would have listened, and right away, gotten you an RMA.

      --
      Lousy facepalm.
    13. Re:Dell by tjw · · Score: 2, Funny


      I had exactly the same conversation except a quick
      substitue of "NT 4.0" with "Linux".

      Also the Tech person told me I could still RMA the
      drive if I could get Windows 98 back on it using
      the restore CD. I thought it would be quicker to
      call back and tell them I had Windows 98 on it than
      to try to dissassemble the drive and try to set the
      bits by hand.

      --

      XJS*C4JDBQADN1.NSBN3*2IDNEN*GTUBE-STANDARD-ANTI-UB E-TEST-EMAIL*C.34X
    14. Re:Dell by alcmena · · Score: 2

      I ran the tests included on the Dell recovery CD before I called the first time. It said the drive was bad, gave me an error code, and instructed me to call Dell's tech support. They still insisted that Win98 be on the machine.

    15. Re:Dell by bobdole369 · · Score: 1

      Read my post again. We don't listen to what you say! We don't listen to what you did, error codes you got, it all goes in one ear and out the other. You did your own troubleshooting! Thats enough to make any phone monkey looking for a 10 minute call time recycle you as fast as possible. Now if the agent had done exactly what you did, but he told you to, it would be completely different (comes back to that "Supreme Ultimate God" thing.)

      --
      Lousy facepalm.
    16. Re:Dell by bobdole369 · · Score: 1

      hmm, let me clarify: You should have attempted to install 98 AFTER the tech support agent told you to.

      --
      Lousy facepalm.
    17. Re:Dell by rikki_t · · Score: 1

      The other issue is that I would be willing to bet that techs at Dell (at least frontline techs) are _required_ to do that. I doubt the Dell procedures manual says "If customer knows what they are doing, skip steps 1-15, and RMA drive." You should have asked to be escalated to someone who would actually be able to be flexible. If he was just being an ass, he would have said "No, he'll say the same thing." If he couldn't do anything, he'd say "Hold on, let me get you someone."

      Whether the guy 1. Was an idiot, 2. Was bored, and didn't want you on the phone interrupting his surfing of personal web sites and email or 3. Just couldn't do a damn thing is really irrelevant to the outcome. Any of the 3 means that he couldn't/wouldn't do anything but follow his support procedures.

      Some phone agents do know better, they just can't do anything. Some are morons.

      --
      Any technology which is distinguishable from magic is insufficiently advanced.
    18. Re:Dell by Strange+Ranger · · Score: 1

      Hmmm.. how funny. When I was a "phone monkey" I was always ecstatic to get a call from a technically inclinced person. Instant headache relief when someone knew the difference between their monitor and their computer. I would listen, and you know what..many times they had already done what I'd have had them do. Cut down my call times. If they were a professional.. praise [deity]! That guy called in twice, and you guys look like mindless grunts at best, vicious morons at worst.

      Did they train you to waste his time and yours like that? Can you say "Supreme Ultimate Ass"?

      --

      Operator, give me the number for 911!
    19. Re:Dell by Sabalon · · Score: 2

      We're lucky - we're an authorized dell service shop or something - basiclly our help desk can service dells, and decide when something needs to be replaced or not - htye put in something on the web and they new part is shipped right out. And we get paid some small amount ($25?) per incident cause Dell didn't have to get involved.

      And none of the dude...you need win98 stuff.

    20. Re:Dell by Anonymous Coward · · Score: 0

      "Steve" is the guy from the commercial ...

    21. Re:Dell by Locutus · · Score: 3, Interesting

      nice little story but you probably got mod'ed down because it has nothing to do with how Dell refused to support their hardware if another OS was on it.

      It reminds me of RoadRunner having a DNS server down but them not supporting me as soon as I told them I was NOT running Windows. Microsoft paid for RoadRunners support. I have feeling that Dell is paid by Microsoft also for such support. It sure looks that way, doesn't it?

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
    22. Re:Dell by Anonymous Coward · · Score: 0

      Except he didn't get modded down.. anonymous cowards start at 0.

    23. Re:Dell by Anonymous Coward · · Score: 0

      I hate to have posted as anonymous when my posts are getting great scores, but I do have those non-disclosure contracts to think about. ;)

      The 8200, 4400 and 2100 models all have massive motherboard problems with thier USB hardware. We had a memo requesting that we talk the customer into "getting used to it, that's the way it is". There are also problems with totally non-functional serial ports. Again, same memo - make excuses.

    24. Re:Dell by osworks · · Score: 1

      I don't want to bag on Dell too much because I am very happy with my Inspiron 8000 (would buy it again in a heartbeat) but I had a similar situation. Back when I used to be a dual booter (ME and Debian) I made the mistake of telling a tech that it was a dual boot, and my problem had to be a hardware problem because it occured under ME and Linux. The tech immediatly told me that he could not support a dual boot machine, I would need to wipe the harddrive, insall only ME, and call him back.

      Of course, I hung up, called back, and didn't mention the dual boot situation, and had someone at my office replacing the screen the next day.

      Since, I have gone only Debian, and have had to be very creative when I called with hardware problems. The windows control screens are fading from memory now, and giving the tech guys the answers they are expecting as we go through their flowchart is getting challenging. Not to mention it is a waste of my time, and the Dell tech's time.

      All in all, Dell's support is a bit like the capitalism of economic models. It stinks, but it is better than any thing else available.

      --
      There's plenty of room at the bottom.
    25. Re:Dell by Anonymous Coward · · Score: 0

      I realize that Dell does not support dual-boot systems. However, some companies like ours simply must have it in order to run extremely proprietary software; there is no alternative. I ordered W2k on a new laptop last June because this software will not run under WinME. The drivers for several OS's were provided on a CD-ROM. I had no problem re-configuring this laptop for dual boot, but when I waited on hold for 55 minutes (1st call), 45 minutes (2nd call) and was told that Dell does not support dual-boot, end of story, when my issue was not one of dual-boot but the drivers Dell provided, I was not pleased. The third technician tried to do the same thing, whereupon I had to become forceful and explain that this laptop is one of nine to be configured in necessary dual-boot so we can order and deliver $100,000 to $500,000 custom trucks; it had to happen and I can either do it with Dell's help or without but if without then the remaining eight laptops would not be Dells. All three technicians told me that WIN98 was not the OEM OS, and I would have to reinstall W2k, but finally this third guy listened and realized that the WIN98 modem and NIC drivers on the _Dell-provided_ CD-ROM were what was causing me grief, and then admitted that those two drivers were in fact reversed and in the wrong folders, something I never could have known but Dell did. My unhappiness stems from the fact that it took me all this time on hold to find out something that was known to tech support but was not allowed to be disseminated because at least the first two calls I made were cut off at the point that I even expressed an interest in a non-OEM driver. Why the first two support people couln't have just mentioned the reversal and terminated the call is beyond me. More time was spent explaining what Dell does and does not support, etc. I did not see any indication of this driver reversal on their web site, which is somewhat understandable, as no one wants to publicly admit a mistake. However, I am part of a small company that has the weight of the communications and data world on his shoulders for results and results only; I just needed to know things like this driver reversal in a timely fashion, not have this laptop down for two days before calling tech support, then another three days until I find out what I needed to. Dell's product is heads above the competition, and dual-boot support notwithstanding, the product is only as good as the tech support. Consequentally, I spent $400 less on eight HP Omnibook XE3's. They are not as good as Dell, but at least I know what I'm getting, rather than expecting the best, getting the best, with limited tech support that renders everything else moot. These are dual boot as well, and I might add, neither this Dell, those HP's or any of my other workstations have issues with dual-boot. In fact, two workstations are triple boot with WIN98 (FAT32), NT4.0 and W2k (Both NTFS). I have and will continue to support these myself. It would be great if Dell support wasn't instructed to bail at the first indication that a unit's issues were with other than the OEM OS, because some of us out here simply have no choice about using a second OS.

    26. Re:Dell by Anonymous Coward · · Score: 0


      *Paragraphs*, dude.

    27. Re:Dell by Anonymous Coward · · Score: 0

      Me too, though it had nothing to do with what OS I was running:

      ME: My floppy is dead.
      DELL: Ok, remove all the stuff from your machine and send it to us.
      ME: Remove what?
      DELL: Remove the RAM, the harddrive, the floppy ... and return the bare machine.
      ME: How will you fix the floppy if I don't send it?
      DELL: (loooong pause) I'll transfer you to my supervisor.

      Dell did very well by me all four times that my laptop crapped out, once I got past their phone support. If I hadn't had the problem diagnosed and been able to guide them, I would have gotten no warranty service at all. I've been out of the business since 1987, and I still know more than most of Dell's tech support people.

    28. Re:Dell by Anonymous Coward · · Score: 0

      Also consider that most "I'm a computer expert and I've got a bad harddrive" calls really mean "I learned FORTRAN in college 20 years ago, and I spilled soup into keyboard and deleted my AOL icon."

      No offense to the real experts, but there's enough posturing bull around computers that it's no shock that the guys stick to the script.

    29. Re:Dell by Broccolist · · Score: 1

      Yeah, I learned that lesson the hard way as well. When they ask a question that isn't relevant to your problem, don't tell the truth, tell the techs what they want to hear. In particular, never mention the word "Linux" to a tech.

    30. Re:Dell by Anonymous Coward · · Score: 0

      If there was some connection between getting support only for Win98 instead of NT, your point would make a modicum of sense. That Dell wouldn't support a system with another Microsoft OS shows that Dell techsupport has their head up their ass.

    31. Re:Dell by bobdole369 · · Score: 1

      I must agree with you on that note. Technically inclined people are good, makes our troubleshooting steps we go with ou over the phone that much easier. We have a script and Rules of Engagement as far as parts ordering goes, and that must be followed to the T. I was just relating with the tech who must have answered the first guys call. Fortunately I don't take frontline calls anymore, I've moved to the IS department, and even more fortunately my company doesn't do Dell. As far as my company is concerned about troubleshooting, listening to the customer and agreeing with their troubleshooting without doing any of your own is grounds for a 0 audit. Firing time. Corporate bullshit nonsense of course, but as we all know, the Account Knows Best. Let ye not forget that the next time ye replace a hard drive without spinning thy disc first.

      --
      Lousy facepalm.
    32. Re:Dell by Anonymous Coward · · Score: 0

      Are you sure that was Dell you were talking to?

      Humph... sounds more like Compaq to me...

      Well, we'll let Carly the Cunt figure it all out now... She claims she won, after all. I guess it must be like being "a little bit pregnant"...

  7. Honestly by Taliban+Lecher · · Score: 1

    I highly doubt they would have been able to ship a distro that suits MY needs. Except for some feature cool hardware stuff dell has (which might not be that cheap to weave into a distro) like remote admin, detect the case were open etc.

    And also, guys and gals, you think a single distro by dell could go through /. unflamed?

    But then again, they didnt ship OpenBSD either, even though, there is just none of that distro war (and that BSD chitchat does not count).

    1. Re:Honestly by lunartik · · Score: 1

      It might not be perfect for you specifically, but it'd probably get non-linux users to play around with it and perhaps become hooked.

    2. Re:Honestly by Taliban+Lecher · · Score: 1

      what I was after is: if they want to make money with it, they would propably aim to server market or business integration.

      To play around with a dell machine is somehow expensive and doesnt even burn dvds or connect to an iPod.

      So come up with more ideas to make linux on dell machines useful and it will make arguing even harder. It is hard to ship a single distro for such blurry idea of a purpose, like play around.

      You can make surf stations, developer workstations, servers etc all fine with linux and propably they will all look different or leave the customer with loads of config hassle.

    3. Re:Honestly by Anonymous Coward · · Score: 0

      But there's one very important thing to come out of Dell choosing a Linux distro to ship, rather than Windows: competition.

      If Dell preloads Linux, you'll end up with a massive contest between distros to see which one gets preloaded. This will mean that distros will be selling better products at lower prices, the natural result of such competition. Since all Linux systems are compatable enough to run the same software, you don't have the "Applications Barrier to Entry" problem that was talked about so much during the MS antitrust suit, and can maintain the competitive market.

  8. maybe true... by Anonymous Coward · · Score: 0

    ...since it's all about liscenses. That, and how many boxes are going out each quarter. Dell could have tossed the Linux quota and asked MS to fill the $$ void, but.....why would they do that? What would it get them that they didn't already have?

    Given that everyone knows MS is predatory (sic), it is much more likely that MS leaned on Dell to stick to the original game plan, that's all. And remember, this is all in the name of capitalizm...until push turns to shove....then it's monopolistic. So, was this event a push or a shove?

  9. support staff by Anonymous Coward · · Score: 0

    So what is going on that support staff can be jetisoned? Is Dell getting ready to hand off to IBM, again?

    1. Re:support staff by Anonymous Coward · · Score: 1, Informative

      Believe it or not, they're making the HSB (home and small business) que entirely seasonal due to the massive amounts of calls in the fall/winter and almost none in the spring/summer seasons. When you call needing support on your Optiplex workstation, know that you're talking to someone hired off the street for $8 an hour.

  10. huh? by epiphani · · Score: 2, Interesting

    I ordered probably around 8 rackmountable dell machines with redhat preinstalled in 2001. If M$ was pressuring them to avoid using linux, then they obviously didnt do a good job.

    --
    .
    1. Re:huh? by Znork · · Score: 3, Insightful

      This was about stopping Dell from shipping Linux for desktop machines, not rack mountable servers.

      Microsoft knows that as long as they control the desktop they can eventually take the server market. After all, what good is a server if the clients wont talk to it? They know that the only thing that can ever imperil them is if they lose control over the desktop, because if they do lose control they're dead in a year or two.

  11. In unrelated news... by neurojab · · Score: 2, Funny

    In unrelated news, Dell CEO Michael Dell was given a speeding ticket in a new Ferrari 360. When asked where he got the car, Dell responded "it fell off the truck". When asked for his liscence, he "accidentally" handed over his freshly-inked honorary MCSE. He was promptly arrested for assulting an officer of the law.

  12. How Do They Know? by Anonymous Coward · · Score: 3, Insightful

    Do their figures include machines bought without operating systems or just the ones where they shipped RedHat with the machines?

    We've bought 10 Dell servers to run SuSE and I bet we're not alone.

    Normally there is no point paying people like Dell to install Linux for you anyway because they don't set it up how you want it.

    If you'll end up trashing it, setting up a decent partitioning scheme and reinstalling it then you might as well save a few quid on having them muck it up first.

    1. Re:How Do They Know? by rseuhs · · Score: 2
      On the desktop, it's a bit different. Most people will just use what came preloaded.

      Also most people just use a browser, email and an office suite, any distribution can accomplish that.

    2. Re:How Do They Know? by mpe · · Score: 2

      We've bought 10 Dell servers to run SuSE and I bet we're not alone.
      Normally there is no point paying people like Dell to install Linux for you anyway because they don't set it up how you want it.


      I'd say that most of the time the customer is anything other than either an individual or a very small corporate entity. The "there is little point paying them to set it up, because they won't do it right anyway" argument applies regardless of the OS.
      Wonder how many OEM preloades are overwritten without even being used once....

    3. Re:How Do They Know? by mpe · · Score: 2

      On the desktop, it's a bit different. Most people will just use what came preloaded.

      However in many cases what they get put in front of them is what their IT services department preloaded. What the OEM might or might not have shipped is irrelevent.

    4. Re:How Do They Know? by bobdole369 · · Score: 1

      I've personally wiped clean 1700 Compaq Deskpros of win98. (only to install NT4 unfortunately) Its a contest to see how quickly after boot we get rid of the OEM stuff. Oh yeah, and for fun, we whip the quick restore CDs at each other in the warehouse, ala Tribes 2.

      --
      Lousy facepalm.
  13. Dell was always Microsoft's bitch by rseuhs · · Score: 5, Interesting
    First they quietly introduce Linux on desktops so that even their own salespeople don't know about it. Of course they only sell to the U.S. and not to Germany where Linux marketshare is several times higher.

    Then instead of quietly removing Linux-support, all online-newspapers are running a story about Dell dicontinuing Linux on the desktop.

    Am I the only one who thinks this is fishy?

    1. Re:Dell was always Microsoft's bitch by madenosine · · Score: 1

      Heh, it's kinda funny....at first every Linux user praised Dell, now most hate Dell with a passion.

  14. Bets on the next MS Buzzword by gazdean · · Score: 1

    What is it the Microsoft and buzzwords. First they went around innovating anything and everything. Now all we ever hear is ecosystem. What's the next one gonna be? Trustability, netcentric, permafrost?

    --
    "You can catch flies till the cows come home, but wasps are a totally different kettle of fish."
    1. Re:Bets on the next MS Buzzword by dvNull · · Score: 1

      The next buzzword is thingamabob

      dvNull

    2. Re:Bets on the next MS Buzzword by Yorrike · · Score: 1

      The next buzzword to look out for is "Marketecture". I serious, I've actually seen it used (can't remember where though, sorry for the lack of a link).

      --

      Looks can be deceiving. Or CAN they?

    3. Re:Bets on the next MS Buzzword by Chris+Johnson · · Score: 2
      God, I hope not. I can see just how and why they would use permafrost, too.

      Assuming they _don't_ get their ass handed to them, they will of course escalate as they always have done and always will do, and although it is hard to imagine how they even could, permafrost is the metaphor that would work.

      The argument would/will be that there is NO life other than Microsoft products in the computer industry- they'll cancel all Mac products and armtwist the PC vendors even more, publically announcing that supporting Microsoft products (via subscription of course) is the only way to avoid 'computing permafrost'. The idea will be that nothing short of Microsoft can make computing ideas take hold in the very demanding and difficult market out there, which has 'permafrost', so anything smaller than Microsoft inevitably dies. Therefore, support microsoft otherwise there would BE no software. Of any sort. 'Permafrost'. The environment would be incapable of supporting life.

      They've certainly worked hard enough to set up a situation where that looks like the case, through acquisitions, threats and protection-racket like stuff. They are very _industrious_ criminals. Threatening people is hard work! They'd continue to do so under 'permafrost' conditions, because of course the reality is that 'life' pops up all over and has to be stamped out to maintain the illusion. The _spin_ on this state of affairs is 'permafrost', or 'there wouldn't be any competing software anyway'.

      If they actually use this, I want them to pay me :P

    4. Re:Bets on the next MS Buzzword by Anonymous Coward · · Score: 0
      Oh, god! You are right! Look at the google search . People are actually using it and giving it definitions. Scary...

      -- jawtheshark , posting anonymous because I consider this thread offtopic.

    5. Re:Bets on the next MS Buzzword by Anonymous Coward · · Score: 0

      Anyone remember the "digital nervous system"?

  15. here it goes by jamesconf · · Score: 0, Offtopic

    "all strems belong to us"

  16. Yep, they're boned now by Maserati · · Score: 2
    If there wasn't any pressure on Dell from Microsoft, why... then I'm a Republican !


    This is pretty clear evidence of anti-competitive behavior. My guess is that that 34 states still going after Microsoft are going to have a field day with this. They do have documents to prove the allegation.


    Note from the Reuters article: "Webb [Microsoft attorney] said the states' proposals ... were designed to benefit Microsoft's competitors."

    Golly Mr. Webb, an antitrust remedy is supposed to help the competitors who were harmed, that's the whole point !


    I really hate seeing criminals whining about their punishment, yank their bleeding charter. oh wait, they're chartered in Delaware - it'll never happen.

    --
    Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
    1. Re:Yep, they're boned now by streetlawyer · · Score: 2
      Jesus Christ. Your standard of evidence is "Well, I'm sure it must have been the case, so it's clear evidence". Talk about lynch law.

      And antitrust law is there to protect competition, not any individual competitor

    2. Re:Yep, they're boned now by Maserati · · Score: 2
      Your second point is debatable/valid, but I'd want to check on the "legislative intent" on that one; maybe you already have.


      As to the first, besides being a vaguely ad hominem attack, read the article before flaming. From the Reuters article:

      "Citing internal Microsoft memos, the nine states also said that in 2000 and 2001 Microsoft pressured Dell Computer Corp. into dropping plans to offer the open-source Linux operating system on some machines it sells."


      That is clear evidence, clear enough for the purposes of a short slashdot comment anyway. It'd be a lot more clear if we saw excerpts from the email or, better yet, the whole document(s) the states are citing.


      By the way, accusing me of advocating lynch law is a bitch move. Say it to my face and I'd spit between your feet and walk away.

      --
      Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
    3. Re:Yep, they're boned now by An+Onerous+Coward · · Score: 1

      Technical quibble: thirty-four states aren't "going after Microsoft." Nine(?) states are going after Microsoft. The others just got their shorts in a bunch when Microsoft tried to use the argument that the states weren't allowed to pursue their own remedies because the federal case was settled. So really, they're mostly just protecting their right for states to bring individual suits in antitrust cases.

      --

      You want the truthiness? You can't handle the truthiness!

    4. Re:Yep, they're boned now by Anonymous Coward · · Score: 0

      Maserati sez:
      Golly Mr. Webb, an antitrust remedy is supposed to help the competitors who were harmed, that's the whole point !

      To which I reply:
      Err, no.

      Anti-trust remedy is intended to help the _consumers_.

  17. Did Dell even offer Linux? Could have fooled me. by mmusn · · Score: 5, Insightful
    As far as I can tell, Dell has never made much of an effort to sell Linux on their machines.

    I have bought several Dell machines through work. You know: "workstations" for engineering and scientific applications. If that isn't where you would run Linux, I don't know where you would. Dell didn't sell Linux pre-installed on those machines. Our sales rep promised to credit us for Windows and ship the machines without an OS, but they ended up shipping with Windows anyway and charging us for it as well. Going through the hassle of sending the stuff back and refusing payment would have cost more than to just pay the Microsoft tax.

    If Dell has sold Linux on their PCs at all, it must have been on some low-end or mid-range machines that engineers probably wouldn't want anyway.

    As far as I can tell, Dell's Linux efforts were a publicity stunt of no real value. Perhaps Microsoft put them up to it so that they could point to some supposed "competition".

  18. Happy to have helped my state fight M$ by Anonymous Coward · · Score: 1, Insightful

    As a concerned consumer and as a software developer for 20+ years, I wrote to the Florida State Attorney's office and stated my position on this and included some technical reasons how the monopoly affects developers and users. Apparently many more did as well since the latest trial is including more about the actual problems in buying a PC without being forced to pay the M$ tax and having a pre-load of another system.

    As Earl Pitts says, "Wake up America". Write your government officials instead of just bitching on /. or in a newsgroup.

    1. Re:Happy to have helped my state fight M$ by Anonymous Coward · · Score: 0

      You're pissing in the wind unless you included a bigger check than MSFT wrote to them. Cynical? Yes, and in line with observed reality. That's the fundemental flaw with politics today. The cost of entry is too high for natural persons, so only the artificial, *voteless*, legal persons are really involved with 'advising' the pols.

    2. Re:Happy to have helped my state fight M$ by paulywog · · Score: 2

      While I didn't write my government official, I did write an email to Dell directly. Enough emails, and it might actually make a difference. You can contact Dell here: http://support.dell.com/us/en/dellcare/segtopic_cc are_nav_notlisted_ccare.asp

      And my email:

      I've been a loyal Dell customer since I bought my first Dell PC, used, from a friend. The machine was already several years old, but it kept on kicking... and after nearly 10 years, now runs SuSE Linux as a great sever for me.

      I was so happy to see Dell selling PCs with Linux some time ago, but have disturbed by rumors floating around that Dell didn't like selling Linux boxes. "There isn't enough demand." "They don't make enough money." etc. Despite the lack of immediate demand, I believe that as large PC companies start to push the option more agressively, Linux will indeed make it onto more and more desktops. I hear stories every day about small companies, schools, and government agencies opting not to upgrade Windows PCs to the next iteration of Microsoft's Operating System. Instead, they use older machines and Linux to run their day to day operations. Imagine if they had the choice to purchase new machines, with 1-3 year service and support, WITHOUT Windows installed. $350 / machine. All there needs to be is a PC maker willing to stand up to Microsoft's influence and work to make the industry more competitive and provide better choices for consumers.

      Thank you for your time, and I hope that you consider the social ramifications of the decisions that Dell makes as well as the economic and financial considerations.

      --Paul

      http://slashdot.org/article.pl?sid=02/03/19/0516 24 3&mode=thread&tid=98

      P.S. I really love my new Dimension 4300 1.6 GHz machine. :) VERY nice case!

  19. Steven says: by BitwizeGHC · · Score: 0, Flamebait

    "Dude, why do you even want that Linux stuff anyway, when you can get the SWEET new Windows XP on your Dell Dimension?"

    --
    N4st0r, trixx0r h0bb1tz0rz! Th3y st0l3 0ur pr3c10uzz!
  20. Pitty... Dell + Linux works nicely. by Arimus · · Score: 4, Interesting

    I'm running an old poweredge 6300 with RH 7.2.

    Under NT it is a pig to get going with juggling raid driver disks - even though this PEdge has just a standard Perc-2Si raid controller...

    With RH7.2 - no problems, 30 mins after starting I had a fully working linux box, 60 mins later a fully working PDC, DNS etc - normally with NT its the best part of a day getting the OS and all patches etc installed and working together (and then put exchange on and watch the whole thing vanish into a big pile of junk).

    Wonder whether Dell might reconsider and agree to provide linux on their servers given MS is such a pig to work with.

    --
    --- Users are like bacteria -> Each one causing a thousand tiny crises until the host finally gives up and dies.
    1. Re:Pitty... Dell + Linux works nicely. by sk3tch · · Score: 1

      Makes sense it would be easier to set up RedHat 7.2...

      RedHat 7.2 = a few months old

      Windows NT 4.0 = a few years old

      It would be more fair to compare RedHat 7.2 and at *least* Windows 2000, even though Win XP came out around when RedHat 7.2 did...

    2. Re:Pitty... Dell + Linux works nicely. by Arimus · · Score: 1

      My boxed off the shelf W2k Pro didn't want to know without the NT drivers either.

      --
      --- Users are like bacteria -> Each one causing a thousand tiny crises until the host finally gives up and dies.
    3. Re:Pitty... Dell + Linux works nicely. by Anonymous Coward · · Score: 0

      Wonder whether Dell might reconsider and agree to provide linux on their servers given MS is such a pig to work with.

      Dell supports Linux on their servers. They just don't support it on desktops/laptops. Dell is a commodity computer seller- despite the microsoft pressure, the volumes on consumer Linux was just too low to support it. I'm sure that if/when Linux becomes a viable OS that the average (joe six-pack) can use and administer it, Dell will start selling it again.

  21. a poem about it by Anonymous Coward · · Score: 0

    Dell has been offering Linux only on
    workstations you idiot. go to the dell
    website and try configuring a workstation.


    nobody here believes you use
    'scientific workstations' at 'work'
    anyway, you pimply faced fuck.

    1. Re:a poem about it by Anonymous Coward · · Score: 0

      Yes, they have been offering it only on workstations, but not always on all their workstations. Is the difference too hard to grasp for your little mind? Besides, no matter what you tell them, they seem to ship Windows anyway.

  22. Re:*BSD is dying by Milican · · Score: 1

    I dunno man. My webpage is hosted at Pair Networks and they have FreeBSD boxes. I never thought *BSD was bad ass, but I have hosted off and on through them for the last 3 years or so after getting a recommendation from Tom's Hardware. If I had a server I think I would look into it, but for me Linux works just fine.

    JOhn

  23. good thing the use this in court by koekepeer · · Score: 1

    see subject. let me state the obvious here: it's good that the discussion includes more than the bundled software issues.

    one of the main reason microsoft can practice their "embrace & extend" strategy, is the widespread use of windows. one way of restoring fair competition is to punish ms for punishing resellers when they don't include windows with a new pc.

  24. Thank god MS is not an argicultural company. by IroygbivU · · Score: 3, Interesting

    "It will have a devastating impact on Microsoft. It will have a devastating impact on the PC ecosystem and particularly consumers," Webb said.

    An 'ecosystem' implies biodiversity. The world operating system market is verging on monoculture. If anybody is the *weed* in this technological ecosystem, it would definately be Microsoft Windows. I say - bring on the devastation!

  25. others besides Dell by unsinged+int · · Score: 2, Interesting

    I realize Dell has pretty huge exposure in the PC industry, so whatever they do people pay most attention to, but the fact is other companies have started offering Linux pre-installed on their computers. I'll cite Monarch Computer as an example, from which you can get RedHat or Mandrake preinstalled as well as customize your entire order. There are several other companies like this...so stop complaining about Dell dropping Linux and start buying from other places that do offer Linux. If these companies start making enough profit off selling Linux computers, Dell and others will take notice and perhaps start offering it again.

    1. Re:others besides Dell by Anonymous Coward · · Score: 0

      walmart.com recently began offering PCs with no OS installed. Could be a good option for those who want to install their favorite distro themselves.

    2. Re:others besides Dell by anandrajan · · Score: 1

      There's a pretty comprehensive list of linux system vendors (scroll down for U.S. vendors) over here . Includes the big OEMS (Dell, HP, etc.)

      --
      Anand Rangarajan anand@cise.ufl.edu
    3. Re:others besides Dell by jaoswald · · Score: 2

      The problem is that basically any vendor other than Dell is not going to have Dell's economies of scale, which means, for example, that they can't provide the corporation-wide service agreements that Dell can while beating Dell on price.

      The margin they have to work with is only the cost of Windows to Dell, which probably ain't much, and is probably made up for by the ruthless inventory efficiency that Dell is famous for.

      So, (1) any moderately large Linux-based competitor that tries to offer the kind of support Dell offers to corporate IT types will LOSE on price, not win, despite avoiding the Windows tax.

      (2) in order to become moderately large, in an attempt to capture economies of scale, these vendors will need a customer base bigger than Linux; hence, they will have to support Windows anyway, making it worse.

      Competing against Dell is a losing proposition.

    4. Re:others besides Dell by Anonymous Coward · · Score: 0

      Of course Dell selling Linux doesn't have Dell's economies of scale either.

      In particular, they had to set up separate tech support engines, different sales and ordering procedures, different vendor contracts, different machine certifications, etc. All of that takes a big upfront investment, for a very small fractions of machines shipped, and it sounds like they did it in a pretty half-assed manner.

      You see lots of posts that Dell 'didn't really seem interested in selling Linux', but that's probably more of a reflection on organizational foibles than Microsoft pressure or a dislike of the OS. Just that their system wasn't built for a small number of one-off orders.

  26. Re:Urgent Linux news (not a troll, check the proof by DarkZero · · Score: 0, Offtopic

    Keep up the good work, trolls. We salute your valiant efforts to bring some much needed off-the-wall humor to us in times of boring and predictable stories.

  27. Clients can be independent of servers by Glorat · · Score: 2
    "Microsoft knows that as long as they control the desktop they can eventually take the server market. After all, what good is a server if the clients wont talk to it?"

    Eh? I would disagree with that or rather say that is too simplistic a view to take, especially without giving any argument as to why it should be so. I'll take the simplistic examples that a vast proportion of "Web-Servers" are running Apache on anything other than Windows (they use Solaris, Linux...) but the vast majority of clients are on Windows.

    What is the real issue between the client/server relationship? I would say the answer is protocols. As long as you have open protocols like HTTP, SOAP, java-based etc. then the opersating system of client and server can be independent. Now, one could argue if a monopolised company took over the desktop market, they could be forced to use certain proprietary protocols that only work on proprietary servers. But Microsoft aren't gonna gamble that much with their monopoly. Notice their protocol of choice for .NET is SOAP which is an open protocol

    So open protocols means that the desktop OS won't take over the server OS

    1. Re:Clients can be independent of servers by Anonymous Coward · · Score: 0

      Dream on.

      MSDOS -> Windows -> Word -> Office -> Outlook -> Exchange.

      Run an exchange server on linux. Or get something that integrate as well with the client OS. Good luck.

      Exchange and SQL Server are the two current trojan from Microsoft.

      If they control the client OS space, they control the server. Open protocols means shit. While you look at the "open" SOAP protocol, I'll pass proprietary formats with that open protocol.

    2. Re:Clients can be independent of servers by Znork · · Score: 3, Informative

      They dont have to gamble much. Take, for example, mail. 'Use Exchange. If you dont, we'll raise the price for your desktop support contracts'. Want to use Samba to reduce fileserver costs? Ooops, every time a new version of Windows is released things start inexplicably breaking. Authentication is another prime target for incompatibility... kerberos being a good example.

      Protocols can be corrupted, embraced and extended, or simply blackmailed around. Not to mention if the SSSCA gets passed and we get some form of DRM integrated, in which case they can have the clients simply refuse to talk to non-DRM capable servers, and have law on their side.

  28. Even if 25% of people choose a non windows OS by HanzoSan · · Score: 2


    Windows is dead.
    Theres no way more than 60% will choose windows.

    Most people dont like windows but werent given a choice, given a choice, alot of people wont choose windows, and windows will fail as more and more people begin to switch to better OS's

    --
    If you use Linux, please help development of Autopac
  29. dogma detected! by koekepeer · · Score: 1

    [quote]
    Microsoft knows that as long as they control the desktop they can eventually take the server market.
    [/quote]

    oh and where was that rule carved in stone? how does this rule allow for the rise of linux server installs the last few years? the only server os that seems to be able to grow at a comparable rate to NT is linux. how can linux compete with ms on the server market when ms already controls the desktop and has controlled it for years?

    microsoft does use it's embrace&extend strategies on the server market, but their desktops needed non-windows protocols to talk to the outside world (think tcpip). actually, if ms hadn't adapted their desktop clients to speak to unix servers, it wouldn't have ruled the desktop as it does now. i don't see al lot of "netbui" (or whatever they call it) networks in places where i work...

    all IM-not-so-HO of course...

    1. Re:dogma detected! by ScottKin · · Score: 2, Informative

      Excuse me?

      Care to show us which protocols are "MS" or "Windows" protocols?

      Here - let me help you start:

      NetBEUI (NetBIOS Extended User Interface) - Developed by IBM for OS/2, but used by MS and adopted for use in MS LanMan; implementation of OSI LLC2 protocols

      NetBIOS - IBM

      IPX/SPX/ODI - Novell

      TCP/IP - OSI Standard, no one owns it, originally developed by DARPA for ARPANet and not widely used until 1983 when 4.2 BSD came to life and introduced "sockets".

      SMB? Nope. SMB is part of the Open Group (nee X/Open) Interoperability Standards since 1992.

      Secondly, the topic was DESKTOPS, not servers!

      Nice try, but no prize!

      ScottKin - he who cut his teeth on 3.2 BSD, csh and Vax/VMS at UC Berkeley/LBL in 1979!

      --
      I don't give a rat's behind about "karma" here or anywhere else. Don't like what I have to say here? Deal with it!
    2. Re:dogma detected! by koekepeer · · Score: 1

      please reread the original post, and then my answer, and then your own post. there is no need for such a strong reaction as yours.

      you're actually helping me strengthening my previous argument with your information. thank you. clearly you know more about all these protocols and the way MS uses them than I do.

      i was reacting to the previous posters' incorrect (IMO) assumption that dominance on the desktop eventually will give MS control over the server market.

      if you feel the need to caution anyone that this thread is offtopic (desktop not server) you should've reacted to an earlier post than mine.

      and then the last remark: "nice try, but no prize...". just because you can show the world you have more factual knowledge about network communication protocols, your arguments do not deface mine.

      relax a little okay? and if you feel my comment is inflammatory, please don't bother to answer me anymore.

      now go and cut your teeth some more on old unices :-)

    3. Re:dogma detected! by Znork · · Score: 2

      And where are the laws preventing MS from extending this with proprietary engineering?

      The internet protocols are irrelevant; nobody buys a server 'because it has TCP/IP'. Sure it has TCP/IP, but what does it serve over it?

      And... NetBEUI and IPX/SPX/ODI are dead. SMB _is_ NetBIOS. TCP/IP _isnt_ OSI (much to the annoyance of the OSI designers, I believe). Get your protocols in order.

      SMB is a perfect example, Samba has been broken on pretty much every Windows release I've seen this far. Funny little errors like W2K suddenly getting 15k/sec transferrates against the samba servers. The Win '98 refusal to connect via cleartext password anymore. Etc.

      Kerberos. Exchange. As long as MS has a monopoly on the desktop they will keep throwing roadblocks into the way of other servers, eventually escalating to patenting their extensions and guaranteeing no reverse engineering, until they can kill off any other product in the server space too. And that is only the technical part of it. Ever been threatened with a desktop license price hitch if you dont use Exchange? Such fun little surprises lie in store for you if you believe MS wont be able to use the desktop to decide what servers you are going to run.

    4. Re:dogma detected! by ScottKin · · Score: 1

      It's interesting how we're validating each other's posts here:

      SMB is a *part* of NetBIOS.

      TCP/IP is based on the OSI model, hence it applies to OSI standards.

      IPX/SPX/ODI are *not* dead - look a the number of existing Novell-based LANs and you'll see them all over the place, but wrapped-up in new 32-bit Win32-compliant drivers. They're not dead at all - they just smell kinda funny.

      Also, get your SMB info correct; Samba was designed to be a product to allow connectivity to SMB-based network products and protocols - which, at that time, was only used by Windows, MS LanMAN and OS/2. It would be more correct to say that "Samba is broken and will not work with every Windows release..." instead of what appears to be finger-pointing against the Windows/Win32 implementation of SMB.

      Concerning you comments about Microsoft's "extending" of Kerberos; remember that Microsoft has a right to patent their extentions as much as any other software company does. Reverse Engineering is the hacker's joy-in-life, right? Why reverse engineer when the standards are published and available? Which costs you more development dollars: Reverse Engineering, or obtaining a legal license to use the technology & API?

      Concerning your comments about controlling the server market via the desktop: pure fantasy. Why does Microsoft provide connectivity tools for Novell, Apple, UNIX and a host of others (including 3270 Emulation - but why?!?!?)?

      Nothing but pure paranoia.

      ScottKin

      --
      I don't give a rat's behind about "karma" here or anywhere else. Don't like what I have to say here? Deal with it!
    5. Re:dogma detected! by 56ker · · Score: 1

      I've read through the last few of his posts after he posted a long diatribe about after I posted admittedly a rather flamebaitish comment. Just take what he says semi-seriously - every post I've read of his he seems to be taking objection as to what the previous person is saying & trying to provoke an arguement.

    6. Re:dogma detected! by Znork · · Score: 2

      TCP/IP isnt based on the OSI model, it was developed separately, apart from the OSI model, and the mapping between the OSI model and TCP/IP doesnt match up. IPX and the novell protocols are OSI compliant, IIRC, tho.

      Novell lans are mostly run over TCP/IP today. Strategically they're dead.

      As far as samba goes, when new releases of Windows are the ones that 'break', the fault lies squarely on Microsoft. It's kinda hard to verify that something interoperates with something unreleased.

      If a legal license to use technology isnt obtainable there are no alternatives to reverse engineering.

      Providing legacy access for Microsoft isnt a problem. They're only interested in strategic developments; witness the problem with connectivity tools for Novell when it was a threat to their server buisness. A few years of breakage, until they've mostly taken over.

      There is no paranoia. You should study Microsoft a bit more. Emperor Gates and sidekick Ballmer take the prize in paranoia and siege mentality.

  30. DNARD by T-Punkt · · Score: 2, Interesting

    Does anybody remember DEC's
    Digital Network Appliance Reference Design aka "shark"?

    Microsoft pressured DEC to not sell it - otherwise they would drop support for NT/alpha (which they did anyway...). See here for the details.

    1. Re:DNARD by indaba · · Score: 1
      I do remember this box - I actually got to play with a few when I worked for DEC back in '97

      We had about 6 in the room - all were labelled "Shark" back then. I think the server ran a FreeBSD derivitave, and yes - you are correct that managment was scared off by MS.

      It wasn't just the NT/Alpha thing, it was the whole pre-loads agreement. Remember, DEC sold PC's with 95, 98 and NT on Intel as well !

      But then PC's just got cheaper, and the whole NC scene just died out anyway.

      Interesting bit of history.

    2. Re:DNARD by Anonymous Coward · · Score: 0

      The NYTimes story is absolute bullsh^t!

      DEC had Gates by the short and curlies after members of Cutlers' team lifted vast portions of VMS source code for Windows NT. If MS had yanked support for Alpha, DEC would have _owned_ Microsoft.

      Besides, the agreement between Digital and Microsoft had mostly been about access, as it was always incumbent on DEC/Compaq to _pay_ for porting the software. In the end, that's what killed Win2k on Alpha.

  31. Here is an amazing opportunity by Anonymous Coward · · Score: 2, Interesting

    for an enterprising small company.

    Build a low end box and preinstall Linux on it so that it fully supports all the hardware. Aim at the $400.00 market, and a complete computer. This is very important, you need to demonstrate that you are cheaper than the competition. Charge for shipping but not handling.

    An Athlon 850 with 256MB of RAM, DVD Drive, 32MB nVidia video w tv out, 16 bit sound card and a 40 GB HD would be good. A network card, modem card and TV card would be nice too.

    Put open office on it so that it was 99% office compatible. Hell, that's all the early IMB clones were and they did alright. Build every package from source fully optimized for the platform. Build the kernel to fully support all hardware that comes with the box.

    Make it so that all anyone has to do is turn it on, fill in a few blanks, answer a few questions and they and their whole family each has a new account.

    Offer game packs of all the old Loki games for $50. (Or a transgaming game pack, anything to hook the kids.)

    Finally, have an update service to keep their software upto date and secure. You could also sell them TV and radio listings monthly to use to record their favorite shows. This box could be connected to a monitor and to the TV at the same time and show a DVD while someone did their homework on the monitor.

    The great thing is that you will only need to spend about $20,000 setting up the first box, then you can build as many boxes as you want for just the cost of the hardware and the manpower to assemble and test each one. No more license cost. That alone will save the user $75 per box and gain the manufacturer $25 per box extra income... The $100 that would have gone to Microsoft.

    If it ran Lindows, even better. Anything to ease people off their old machines, the better. Oh, and you need a utility to connect the new machine and their old machine with a serial cable, run some software on the old machine and transfer over all their old program files to be ran under Wine or Lindows.

    1. Re:Here is an amazing opportunity by jeffphil · · Score: 1

      Go to Wal-Mart and buy a dozen or so of their no pre-installed OS $350 systems and resell them with linux on them for $400. It only takes one drive image to setup the rest.

  32. Who's punishing Microsoft? by Karl+Cocknozzle · · Score: 5, Insightful
    ...I read this part of the article and couldn't help but wonder...If it's not the Feds, and it's not the dissenting states...who then, Superman?

    "The plaintiffs are not here to punish Microsoft," Sullivan said. "The plaintiffs' goals are to make Microsoft behave properly."

    The "remedy" phase of an anti-trust case is like the "penalty" phase of other criminal trials: It's when the punishment is meted out.

    So why aren't the plaintiffs seeking punishment? They should be there to punish Microsoft. Their goal is to solve the problem and prevent future violations of the law. If they aren't truly seeking punishment, then it strikes me the states might be hedging their bets: Waiting to see if the judge will enforce a harsh remedy (and face the wrath of the Bush administration and the Ashcroft goon squad.) If the judge won't do that, they'll be able to easily sell out for a cheap "PR Win" against MS where they settle and the majority of people who don't know enough about computers to care will say "Good, they took care of that Microsoft thing. Now I can go back to the net without worrying my porn will be cut off."

    It's also laughable to me that MS' lawyers can argue, with a straight face, that evidence of on-going criminal conduct is somehow "irrelevant" to the penalty phase of their trial. I do my best to avoid situational logic, so the best way to decide if this isn't a completely bullshit argument is to replace Microsoft with Lenny the Mobster.

    If Lenny the Mobster is charged with operating a sports book, and while out on bail on these charges (which he has since been convicted of,) he set up a NEW sports book, that would certainly seem like relevant evidence to me in considering whether the defendant had any intention of obeying the law in the future, and whether a stronger sentence might be needed to reform him.

    Microsoft should not get special treatment. Microsoft has broken the law. Multiple times. They have been convicted multiple times, despite doing everything they could to worm out of responsibility including:

    1) Lying (IE couldn't possibbly be unbundled)
    2) Buying off the Bush administration
    3) Buying off much of Congress

    If it was Lenny the Mobster charged with murder, racketeering, or anything else, they could (and have, in the past) use everything including the kitchen sink against him. Why does Microsoft deserve preferential treatment?

    MS is like a child, defiant to the last that it deserves no punishment. That's basically the argument they're presenting in court: They don't want to make the changes proposed by the dissenting states because those changes would end most of their monopolies in 6-18 months. MS seems to be arguing that there should be a lesser punishment simply because they say so.

    When this all works itself out, and MS is over (or sold, divested, whatever) there will be a collective hangover. Things will be weird for a few months, but ultimately more healthy.

    Think of it like ending a relationship with a crazy girl: Yeah, you lose great sex for a little while (millions of video games) but you also get all the heartache and bullshit of dating a crazy girl (autoexecution of VBScripts in emails, gaping web-server security flaws)...

    Yeah, it hurts at first, but ultimately you're a better, stronger person with (hopefully) an open, easy to use OS with lots of games, groovy programming environments, and other fun multimedia content the likes of which hasn't even been invented yet.

    In other words, the rich pageant of computing that's been prommised for the last decade, but never delivered by Microsoft.
    --
    Who did what now?
    1. Re:Who's punishing Microsoft? by gilroy · · Score: 2
      Blockquoth the poster:

      The "remedy" phase of an anti-trust case is like the "penalty" phase of other criminal trials: It's when the punishment is meted out.

      Unfortunately, in anti-trust law, there is this (IMHO absolutely insane) doctrine, that the purpose of the law is purely remedial and not at all punitive. That is, you can only use anti-trust law to "correct" for the anticompetitive behavior of a company. You can't actually punish the company.


      I don't know why corporations are entitled to this wonderful exemption whereas your ordinary criminal is not, but apparently it's backed up by a hundred years of court decisions.

    2. Re:Who's punishing Microsoft? by PoiBoy · · Score: 1

      Actually, if a competitor can prove that he was harmed by the anticompetitive behavior, he is entitled to treble damages. So in some sense there is a punitive aspect.

      --
      Sig (appended to the end of comments you post, 120 chars)
    3. Re:Who's punishing Microsoft? by Prior+Restraint · · Score: 1

      Treble damages are for a civil lawsuit, such as the ones filed by AOL and Sun. In this case, only remedies are considered.

    4. Re:Who's punishing Microsoft? by Melantha_Bacchae · · Score: 2

      Karl Cocknozzle wrote:

      > Microsoft should not get special treatment. Microsoft has broken the
      > law. Multiple times. They have been convicted multiple times, despite
      > doing everything they could to worm out of responsibility including:
      >
      > 1) Lying (IE couldn't possibbly be unbundled)
      > 2) Buying off the Bush administration
      > 3) Buying off much of Congress

      You forgot:

      4) Buying off the head of the Department of Justice

      John Ashcroft ran for a Missouri Senate seat (in the US Senate) in the 2000 election. He received campaign contributions from Microsoft. He lost the election, even though his opponent died before the election (his opponent's wife is our Senator now). He was then picked by our/Florida's/Supreme Court's President to be the head of the Department of Justice. Presumably he still feels that he owes Microsoft for the campaign contributions.

      The DoJ is so into acting like they are *owned* by Microsoft that they even defended Microsoft in court once in recent weeks! It would be nice if someone would please reeducate them on the meanings of the words "prosecutor" and "justice". They seem to have forgotten them.

      Otherwise, great post! :)

      Come on, Tok Wira, these sharks have got to pay!
      New Kirk calling Mothra, "We need you today!"

    5. Re:Who's punishing Microsoft? by Amazing+Quantum+Man · · Score: 2

      The head of the Department of Justice is an Executive Branch position, and therefore falls under item "2) Buying off the Bush administration."

      Item 2 by definition includes the Attorney General (head of the Department of Justice).

      --
      Fascism starts when the efficiency of the government becomes more important than the rights of the people.
  33. laptops pre-installed with NTFS by oever · · Score: 2, Informative
    'Citing internal Microsoft memos, the nine states also said that in 2000 and 2001 Microsoft pressured Dell Computer Corp. into dropping plans to offer the open-source Linux operating system on some machines it sells.'

    On a related, dual-boot note: many laptop vendors install Windows XP with the NTFS filesystem taking all of the hard-drive. These laptops only have a restore-CD to put XP back and usually have only 1 restore option: XP for the entire drive. I'm sure Microsoft 'encourages' vendors to not distribute real XP install CD's with computers. This is a very nasty way of discouraging people from trying an alternative.

    A friend of mine recently bougth a Compaq Presario 1714AE and wanted to be able to dual boot and get to know linux. I did the install for her, starting with erasing the entire disk figuring I could restore XP on a smaller partition. I turned out the restore CD had only 1.5 MB of data on it. All the real restore data was on the second partition of the same hard-disk! (which I'd erased)

    So there was only on thing to do: intall only linux. Compaq does send a real restore-CD if you call their expensive support-line. The CD took four weeks to arrive and when it did, using it erased the entire harddisk again. There was no way to install XP from these CD's alongside linux. Absolutely no way. I spent an entire day trying many tricks. Even Partition Magic 7 could not shrinkt the NTFS partition on this machine.

    The good thing is that my friend is very happy with SuSE, which she preferred over XP. And she is no computer expert at all. She only has a problem with running CD-ROMs. DVD's work very well (after tweaking).

    She has now called Compaq again and demanded the real XP install CD's which she paid for. Compaq is clearly trying to delay things, unfortunately.

    --
    DNA is the ultimate spaghetti code.
    1. Re:laptops pre-installed with NTFS by Anonymous Coward · · Score: 0

      hmm that is strage, partition magic 7 has no problem with my ntfs partitions. i resized an 80gb partition to free up 7gb for linux, then once i saw how shitty linux on the desktop still was, it easily resized to take over the free space.

    2. Re:laptops pre-installed with NTFS by mpe · · Score: 2

      These laptops only have a restore-CD to put XP back and usually have only 1 restore option: XP for the entire drive.

      These kind of restore CD's arn't actually such a new idea.

      I'm sure Microsoft 'encourages' vendors to not distribute real XP install CD's with computers. This is a very nasty way of discouraging people from trying an alternative.

      This is old news, Microsoft's claim is that a proper install disk encourages piracy... Of course any real pirates have no problem getting hold of unlocked installs.

    3. Re:laptops pre-installed with NTFS by Darth+RadaR · · Score: 2

      Compaq does send a real restore-CD if you call their expensive support-line. The CD took four weeks to arrive and when it did, using it erased the entire harddisk again. There was no way to install XP from these CD's alongside linux. Absolutely no way. I spent an entire day trying many tricks. Even Partition Magic 7 could not shrinkt the NTFS partition on this machine.

      I had something similar with my Vaio laptop. Try setting up 2 (C: and D:) ntfs partitions (along with your linux partitions), then install. If that doesn't work, set them up as 2 FAT partitions then change them to ntfs later if the recover CD allows. Best o'luck, YMMV, HTH, HAND.

      --
      /*drunk.. fix later*/
    4. Re:laptops pre-installed with NTFS by Anonymous Coward · · Score: 0

      Maybe some help for you:

      Use Ghost to image each Compaq drive separately to a network drive. c_image.img, d_image.img.

      Now, install linux but leave a chunk capable of fitting the XP images inside of.

      Should be able to restore the two XP NTFS images into the free chunk once Linux is done.

      Realize, its been a while since I have had to deal with the pleasures of Ghost, but this used to be pretty common capability a few years ago.

      David

  34. Not much of a problem from my eyes... by Thaidog · · Score: 0

    We all know that Linux users know everything anyway, and thus need no support...

    --

    ||| I still can't believe Parkay's not butter.

  35. Dell in the UK by SoundGuy666 · · Score: 2, Informative

    Dell are still offering RH linux on workstations to UK buyers - maybe desktops too, I don't look that low down the £££ end ;)

    However, we do always of course rebuild it ourselves with a sensible partitioning scheme and our deparment's specced build.

    I think we have a discount with them if we buy our machines with linux instead of windows - £25 or something. Oh, and another £5 for going for a logitech 3-button mouse instead of the microsoft wheely one.

    One of the main benefits of having linux offered is that you can be pretty certain that all the hardware works under the latest RH release kernel. Which is reassuring, especially with some of Dell's wierd hardware.

    --
    Why can't we all just get along?
  36. Doesn't surprise me in the slightest by hoggy · · Score: 2

    Dell probably had very poor sales for Linux in the desktop segment. The people who buy these machines aren't the sort of people who would buy Linux - not because Linux isn't "ready for the desktop", but because they wouldn't know if it was.

    Until you see Red Hat adverts featuring people flying through the air over green fields extolling the virtues of Linux for home users, you're not going to see much in the way of uptake.

    The few people who do buy desktop boxen for running Linux are probably the kind of tech savvy people who already have Red Hat Linux CDs in the desk drawer and probably wouldn't want the default Dell install anyway.

    1. Re:Doesn't surprise me in the slightest by weave · · Score: 3, Interesting
      Dell never made it easy to find how to buy a computer with linux preloaded. Right now, for example, you pretty much have to know to go to www.dell.com/linux first.

      The way it *should* have been done was to put Linux into the OS choice drop down list with something like * Red Hat Linux (-$100).

      Even now, if you go configure a Precision 340 workstation, you can't do this. You have to go to a start page like www.dell.com/linux and choose from the initial menu you want Linux. I have never seen a order page that gives a choice between Linux and Windows on the configuration screen. I'd love for someone to show me a URL to prove me wrong...

    2. Re:Doesn't surprise me in the slightest by Anonymous Coward · · Score: 0
      I have never seen a order page that gives a choice between Linux and Windows on the configuration screen. I'd love for someone to show me a URL to prove me wrong...

      Go the the server machines and select a 1650. Then customize. Hopefully this link will take you right there. http://configure.us.dell.com/dellstore/config.asp? customer_id=04&keycode=6W300&order_code=PE1650

    3. Re:Doesn't surprise me in the slightest by elgaard · · Score: 1

      I just tried dell.com.
      Maybe it was beginers luck, but for custumising a PowerEdge I got:

      -------------------
      Windows 2000 Server,5 Client Access Licenses,English,4GB, Partition [add $799]
      ÿ
      MS Windows NT Server 4.0 [add $799]
      ÿ
      Windows NT4,Primary Domain Controller [add $799]
      ÿ
      Windows NT4,Backup Domain Controller [add $799]
      ÿ
      Red Hat LINUX 7.2 [add $159]
      ÿ
      Red Hat LINUX 7.2,NO DOCS [add $119]
      ÿ
      Netware 5.1 with 5 New User Licenses, NFI Image [add $749]
      ÿ
      Netware 5.1 with 5 User Upgrade Licenses, NFI Image [add $399]
      ÿ
      No Operating System(OTHER)
      ÿ
      Netware 5.1 with 5 User Upgrade Licenses for Higher Education, NFI Image [add $399]
      ----------------------

      Imagine this for a Desktop, or a laptop.

    4. Re:Doesn't surprise me in the slightest by weave · · Score: 2
      Maybe it was beginers luck, but for custumising a PowerEdge

      Nice try, I meant for desktops. I've bought many a server from Dell with Linux pre-installed on it.

      I've never seen this option on desktops or workstations, however...

  37. How the de facto became de facto.... by jawtheshark · · Score: 5, Interesting
    Actually....you have it the wrong way around. Windows (mostly the NT incarnations) are the de facto standard in companies. This is not because of the OS (tough I tend to like NT4), but because of the Office suite. I have a lot of banking experience and many, many transactions are still done with simple terminal screens to big irons protected from the outside world. Heck, I had to make front-ends for these things and the users wanted to have the same look and feel (don't ask!)

    Now the point is here that history has made the x86 platform as home computer because back in the days when a an XT was 5000$, the only people who could afford it were the bussiness men who wanted to do a bit of Lotus 123 at home. Of course these bought IBM machines that came with MS-Dos (I'm not kidding you...my dad was one of those loonies..tough it was a PS/2 in later times) All other computer *enthousiasts* were on Commodore 64, Sinclairs, BBC's....heck I'm probably even mixing decades here.
    Later on when computers got cheaper (think 486, but were still expensive enough), people started to buy those for home use. You know the primary excuse for a home PC (bought by adults) was back then to do a bit word processing and spreadsheeting. Guess, what that is the stuff they (eventually) did at work and so the choice was clear: buy a PC. Yes, and the computer enthousiasts still used their Amiga's.
    Now one could say that times have changed: now people admit they buy the computer for entertainment (surfing/games). I'm not sure if people still select at home what they use at work or if the tides have turned and home usage infuences work usage now. Now imagine businesses would massively switch to Linux (because MS gets even worse with licencing than it now is, and decision makers have the *balls* to say no...which I personally highly doubt) Woudn't this refect automagically into a higher demand for Linux home machines? I think so! People buy what they are used to, not what is good... Joe users dreads to learn about PC's.

    I agree that W2k is a fine OS (tough I still prefer NT4), but I woudn't put it on a server....not anymore, I got the feeling of *BSD and for me a good Unix server is a *BSD server. For home usage W2K it's okay: you turn on the puter a couple of hours a day and it's stable enough for that: uptimes simply are not important for home usage. Win 9x kernels however were never suitable for anything... I don't know XP enough (only used one PC with drivers problems at a friends place), but it seemed very very bloated to me. (even more than W2K!)
    Personally I have changed, I was an MS-Dos man, hated Win 1.0 to Win 3.xx and loved OS/2 (which died an absurd death). I had to get over to Win 95 and hated NT4 until I learned the strengths of it. Lately I have learned Linux, but I saw the light withing OSX. For me OSX is the machine for home use, if you're not into gaming of course...the only reason I now have to use a Windows incarnation are games and fortunately I'm not a big gamer.

    --
    Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
    1. Re:How the de facto became de facto.... by Anonymous Coward · · Score: 0

      though...

  38. Business opp by KrunZ · · Score: 1

    Why haven't anybody not grapped the business opp to deliver tailor-made linux-distributions to the topselling DELL computers? DELL is actually offering you a pot of gold.

    1. Re:Business opp by Build6 · · Score: 1

      Because there is no "business opp". You're saying that you can deliver a distribution "just for your Dell!!" or something like that? The point is, whoever's already bought that Dell has _already_ paid for Windows. Most of the other posts - and if you go to their website and take a look for yourself you'll find this out firsthand too - there's no way to buy a Dell without an OS on it.

      The first major legal action against Microsoft that I recall involved the way they forced OEMs to pay a licence for Windows for every machine they shipped - the point being that since the manufacturers had already paid for Windows, they weren't going to have another OS on that machine. Trying to start a business based on persuading someone who's already paid for Windows to buy your distribution doesn't sound like something you're going to be able to attract a lot of funding for.

      Dell is, more so than any other manufacturer I believe, perhaps what you could call the "distribution arm" of Microsoft (and Intel).

      In any case there's really nothing too majorly different for Dell machines - if they were customising so much in such a way (as opposed to just slapping commodity parts together), they wouldn't have the kind of profits they have.

  39. Ok who is he? by Anonymous Coward · · Score: 0

    Ok, I have read so much about this Linux guy. Who is he? Does he think he can he afford the lawyers Gates can?

  40. Linux does good on Dell machines by ciryon · · Score: 2, Interesting

    We only have Dell machines here at work and of course I've installed Linux on mine. I use it as a desktop workstation and as a database/http server. It has performed very good. No downtime since last summer (except when we had to cut the power globally).

    As a matter of fact I think Dell is a really good choice for running Linux (if you must go for a brand computer). I have also tried installing Linux on some Compaq machines. Many many hardware related problems. Stay away from those Compaq machines! That's a warning.

    Ciryon

    1. Re:Linux does good on Dell machines by presearch · · Score: 1
      except when we had to cut the power globally

      You work for Enron?

  41. Wal-Mart is in the linux business by Karl+Cocknozzle · · Score: 5, Insightful
    I was as shocked as anybody. I went in to buy toilet paper and a dog toy, and decided for fun to see what software they had. To my surprise, on the top shelf, displayed prominently right beside Windows XP and Office XP, were boxed distros of Mandrake, Red Hat, and SuSE. I almost had a heart attack. (I don't go to the electronics area at Walmart, well, ever. Except for yesterday.)

    Also, this part of the article misses the point and will confuse those "non-tech savvy" folks it hoped to enlighten:

    The risk for Walmart.com is that some customers shopping for a deal may unwittingly buy the computer and discover later that they have to buy a version of Microsoft Windows, which could cost hundreds of dollars.

    Truth is Windows costs hundreds of dollars whether it's pre-bundled with the hardware or not, and it always has. The difference is many users don't notice that cost when they pay as a portion of their pc's purchase price rather than actually handing the cashier a product that rings up $299.99.
    --
    Who did what now?
    1. Re:Wal-Mart is in the linux business by gregorio · · Score: 1

      Truth is Windows costs hundreds of dollars whether it's pre-bundled with the hardware or not, and it always has.

      Not for OEMs. That's why they are Microsoft bitches: They get very generous discounts, so small manufacturers can't compete with their prices.
      Believe me, it makes a huge difference when your company buys Windows for $ 50 USD a piece, and the competition buys for 180.

    2. Re:Wal-Mart is in the linux business by lunky · · Score: 0

      I say good for Wal-Mart! I don't much like going to Walmart cuz it's full of mutants, BUT I hope they do well with this. I think it's important for companies who can not and will not be bullied by micros~1 to sell computers without OS preinstalled.
      Walmart != Microsofts bitch
      I remember reading not too long ago that Walmart sets the pace of business in North America and it makes the rules. If that is true we may see an increase in this sort of behavior.

      --
      lunky> c++; lunky> do{;}
    3. Re:Wal-Mart is in the linux business by Anonymous Coward · · Score: 0

      Actually I know someone who works for an OEM. The $300 full version of XP Pro costs the OEM less than $100. OEM installation of Win XP is simple and quick and its out the door. I am a support tech and although I love using Linux at home, I can't imagine the folks I talk to everyday using it. They barely understand the whole logging on as a user idea.

    4. Re:Wal-Mart is in the linux business by Spoing · · Score: 2
      I am a support tech and although I love using Linux at home, I can't imagine the folks I talk to everyday using it. They barely understand the whole logging on as a user idea.

      I understand. I did a stint in tech support, and also serve as the helpful geek to family and friends. My little sister -- the one who learned last week how to view files in Konqueror forgot this week -- is the Uber end-user from Hell. I spent 1/2 an hour explaining how to double click on two icons when she wanted two a new games. She would have problems with any computer she uses, and while using Linux isn't pain free it's not worse for either her or me. (Well, it is worse for me since if she used Windows I'd refuse to help beyond giving her general advice.)

      As for logining in, if they use GDM as thier login manager, you can set up a single user account and have GDM auto-logon when the computer is turned on. This means no local security, but otherwise the passwords are still required for remote logins -- something that should be disabled anyway. KDM might have something similar. This doesn't get around having to login as root to install some software, though there are ways to do that as well (though not ones that make me personally happy).

      Write out a disk image to a new disk, use a password generator program to change the passwords, and you're done -- Linux with no login hassles.

      --
      A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
    5. Re:Wal-Mart is in the linux business by aztektum · · Score: 1

      Damn zippy. I have a friend that went to buy the XP upgrade and he's like "F-that. I thought it was be about 40 bucks or something. I'll stick with 98." (I threw on Win2k Prof. for him but that's besides the point.)

      If M$ hadn't had all these back alley treaties to have the OS pre-installed from all the big distributors, who's to say they'd have as big a slice of the pie?

      Sure it's possible, but we'll never TRULY know will we?

      --
      :: aztek ::
      No sig for you!!
    6. Re:Wal-Mart is in the linux business by Anonymous Coward · · Score: 0

      OEM windows costs 100 bucks

      Is that really legal?

    7. Re:Wal-Mart is in the linux business by tshak · · Score: 2


      Truth is Windows costs hundreds of dollars whether it's pre-bundled with the hardware or not, and it always has. The difference is many users don't notice that cost when they pay as a portion of their pc's purchase price rather than actually handing the cashier a product that rings up $299.99.


      As already mentioned, but glossed over by the moderators, that when it's pre-bundled you are paying a LOT less then the $299 shelf price. For example, XP Home edition runs around $88 OEM. The other benefit of OEM is that you don't have the product activation crap.

      --

      There is no longer anything that can be done with computers that is nontrivial and clearly legal. -- Paul Phillips
  42. Computer without OS by Bloody+Bastard · · Score: 2, Insightful

    I think we should have at least the choice of buying computer hardware WITHOUT any OS. M$ will complain about piracy, but now everybody know (I hope) there are other choices which don't imply in copying commercial SW (like FreeBSD and GNU/Linux).

    1. Re:Computer without OS by MtViewGuy · · Score: 2

      I'm surprised that nobody has seriously considered this as the remedy for the entire case in the first place!

      That way, everyone will know up front how much each operating system costs and choose accordingly.

      However, given the current state of Linux I doubt many people will choose it over Windows, given that Windows has 85% of the market for desktop operating systems. I don't think things will improve until Linux gets Advanced Configuration and Power Interface (ACPI) support, which will allow hardware additions and driver updates to go much more smoothly than it is now.

      Also, I hate to say this (and I know I'll get modded way down for this :-/ ) but Linux has to eventually converge on a single GUI interface, which will save a lot of hassles for both end users and IT managers.

    2. Re:Computer without OS by SpinyNorman · · Score: 2

      ACPI support just went into the 2.5 kernel, but considering I'm a programmer yet don't even know what it does (I dual boot Mandrake 7.1 & Win 98SE on a Dell 266MHz PII), I can't say I'm very excited about it.

      Having just been through installing a cheap OEM (computergeeks.com) TV card in my PC, I can honestly say that it was massively easier to do so in Linux than in Windows, beacuse the Linux drivers are much more flexible - one size fit's all vs having Windows incorrectly second guess which of many versions of drivers for similar cards was called for.

    3. Re:Computer without OS by Anonymous Coward · · Score: 0

      > Also, I hate to say this (and I know I'll get modded way down for this :-/ ) but Linux has to eventually converge on a single GUI interface, which will save a lot of hassles for both end users and IT managers.

      No, not quite; individual companies may want to settle on a single GUI, but the idea that everyone, home and business, will want the same one is foolish, especially since there's no reason to force such a "one for all" GUI on everyone. The choices are there for a reason.

  43. AMD by daserver · · Score: 1

    Please note that you cannot buy a Dell machine with an AMD processor inside (TM). Funny isn't it?

    1. Re:AMD by Anonymous Coward · · Score: 0

      who cares?

    2. Re:AMD by Anonymous Coward · · Score: 0

      > who cares?

      Anyone who would otherwise buy a Dell, except for the fact that they can't get the best (in their opinion) processor for their money.

  44. Obtaining-Dell-Support-HOWTO by Anonymous Coward · · Score: 0

    ****
    Joe User: Hello Sir.
    Dell Salesman: Hello, may I help you?
    Joe User: Yup! I wanted a Dell computer with Linux installed on.
    Dell Salesman: I'm sorry, but we dropped all Linux support months ago.
    Joe User: Oh, rats! Well then I'll buy another brand.
    ****

    Do the above for all Dell resellers in your city, then move to another city and repeat.

  45. Re:Here is an amazing opportunity - being done by q-soe · · Score: 4, Informative

    www.lycoris.com

    lycoris offer desktop LX preinstalled on machines for $449.95 and laptops for $799.99.

    The pcs are HP and laptops IBM and they come with full tech support and OS support and warranty from manuf. the PC's are new and the laptops refurbished. The prices include shipping.

    PC

    Hewlett Packard PC
    Intel Celeron 700 Mhz Processor
    128MB RAM
    10GB Hard Drive
    8MB Integrated AGP Video
    48x CD-ROM Drive
    56k Modem or
    10/100 Ethernet Card (NIC)
    Keyboard
    Mouse
    Speakers
    Desktop/LX Amethyst
    1 Year Warranty from HP
    Monitor Sold Separately

    Laptop
    IBM ThinkPad 600E
    366Mhz Pentium II Processor
    AGP Graphics
    3.5 inch Disk Drive
    10 GB Hard Drive
    DVD ROM Drive
    128/256 Std/Max RAM
    Dual boot Desktop/LX Amethyst & Windows® 98
    13.3 inch TFT Active Matrix Screen
    56k voice/fax modem
    5 lbs. w/ battery
    Refurbished with 3 Months Limited Warranty from IBM

    And im sure there are more out there.

    PS on the Dell side i buy nothing but dell and i have never ever seen the linux links except on server products, the fact is that MS may have stopped them from doing or they may have not but from what i have seen Dell didnt exactly try hard in the first place and i suspect it was only ever an option to make them seem like they cared about choice. Dell have always been microsofts number one fan.

    Oh and this may be offtopic but on lindows im sorry but i personally believe its vapour ware and will believe it when i see it - a company charging $99 for Beta testers to get it is not a good sign and i have yet to come across anyone who has ever used it. Until i see it i wont believe it -for now its a pretty web site and 2 screenshots that could easily be forged. Micheal Robinson marketed MP3's before and now hes marketing linux and so far all i have seen is a lawsuit he knew would be the result of the naming and one i personally believe he went looking for.

    But more power to companies who ship linux preinstalled, i run lycoris and for a desktop OS its very very good.

    --
    I refuse to argue with Anonymous Cowards - if you want a discussion get an account....
  46. Punishment by Cally · · Score: 1
    OK, I'm British and I'm not really familiar with the US legal system; BUT...:


    The plaintiffs are not here to punish Microsoft," Sullivan said. "The plaintiffs' goals are to make Microsoft behave properly."


    No punishment? Is he just saying the STATES aren't there to do the punishing, that's the judge's job? You do have a system of punitive damages, right? And if your conduct is especially insidious, and you're a large, well-known organisation which is looked up to by many, and treated as a role model by other companies, you impose - I can't recall the legal jargon, help me out someone - 'exemplary" damages, right? That is, Microsoft should receive a far HARSHER penalty than some small firm that tried the same things, because Microsoft have more public visibility? That's (roughly) the way it works over here (well, in the UK anyway: dunno about the EU systems, which, yes, we are part of...)

    Anyway I sure as hell want to see punitive damages imposed on Microsoft. Whether or not that happens in the US, I'm pretty sure the EU is going to fine them several billion dollars. And not a penny too much. They should be fined the equivalent of the profits they made from their illegal activities over the last decade.
    --
    "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
    1. Re:Punishment by Mr+Teddy+Bear · · Score: 1

      They should be fined the equivalent of the profits they made from their illegal activities over the last decade.

      Now wait just one second. If they do that then MS might go bankrupt. Wait no... Gates has enough personal money to fund MS for 10 years with them making no profits at all. Damnit. I thought you were on to something there.

      It is pretty damn sad for the rest of us when a multi-billion dollar fine will not cripple a company. Pretty damn awesome for the company though... I must admit. Geez.. if I could fork over billions of dollars and not die from it... ahh yes.. what dreams may come. :-)

  47. Market leader, whatever. by Perdo · · Score: 2

    Lap dogs of intel
    Piss boy for microsoft.
    Dell is the market leader.

    Whatever.

    Michael Dell must feel 2 inches tall. No wonder he has stopped making speeches. 9 in 2000, 3 in 2001, the last was a year ago. I'd hide my head in shame too.

    How can they be a market leader when they put themselves in the pockets of their suppliers. No wonder their margins ar so slim. They're cutting their own options. I smell a minority shareholder lawsuit.

    As mach pain as HP will be in after the Compaq fiasco, At least a leader may emerge with some spine. If Carly stays on, you can bet she will gun for dell. If not, look at Gateway.

    For that matter look at me and you. Anyone can build a PC, and honest smart companies can move up fast.

    --

    If voting were effective, it would be illegal by now.

  48. Let me get this straight by Anonymous Coward · · Score: 0

    It's illegal to ask your customers to not buy products from your competition?

    Whats next, it'll be illegal to claim you have a better product too?

    1. Re:Let me get this straight by vsync64 · · Score: 1
      Whats next, it'll be illegal to claim you have a better product too?

      Actually, it is.

      --
      TO BUY A NEW CAR WOULD MAKE YOU SEXUALLY ATTRACTIVE.
  49. Obviously it's just not selling by lseltzer · · Score: 1

    Remember, VA couldn't make a business out of selling Linux boxes. Maybe not enough people want to buy them from Dell either

    IBM has no qualms about talking up Linux and bad-mouthing Microsoft, but go try to buy a desktop with it from them. Until recently you could buy Thinkpads with Linux, but I see no evidence on their site of this anymore.

  50. Grr by mnordstr · · Score: 1

    I don't mind Microsoft trying to be everywhere, do everything. But when they try to effectively prevent us from using something else, it really pisses me off! That's just plain right unfair!

  51. Dell Europe advised me to buy Windows by jcn · · Score: 2, Informative

    The Linux boxes that Dell Europe sells cost about $70 more than the
    same box with Microsoft Windows 2000. As that's about the price of
    the Red Hat Linux Dell installs, this suggests that you're paying for
    the Windows license anyway, and then extra for Red Hat.

    When I asked Dell Europe about this, they said my observation was
    incorrect, they claimed the difficult production process of installing
    Linux warrants this extra cost. Installing Linux in the US is much
    easier than it is in Europe, and the market in the US is bigger, hence
    the extra cost here. Also, while it's possible to buy a system with
    Linux as it's advertised on the website, they can't give any guarantee
    or indication how long the delivery process will take, or how easy it
    will be because of drivers etc. That's no big surprise, in Europe all
    systems Dell sells (advertises?) have nVidea graphics cards...

    Anyway, I got the advise to buy a Windows 2000 system, because that's
    cheaper and quicker.

    1. Re:Dell Europe advised me to buy Windows by Anonymous Coward · · Score: 0

      The Linux market in Europe is quite a bit larger than the market here in the States, AFAIK.
      They're charging you for the windows license AND for Red Hat. I'd notify the authorities.

  52. Servers by DarkWarriorSS · · Score: 2, Interesting

    I was just pricing servers for my uncle's business that he's starting up, I happen to see that the servers(now we're talking Itainium (sp?) or large 4+ way Xeon servers) are selling with Linux, mainly RedHat 7.2 on the OS list. Yes, they still have the Win2k, and WinNT OSs listed, but they also have RedHat, or the No OS option. So on the server side, yes, they still have some linux in there. On the workstation/home machines, I think you can forget about it.

  53. Be by Anonymous Coward · · Score: 0

    Do you now wonder why Be sues Microsoft?

  54. Beanies? by NaveWeiss · · Score: 1

    Am I the only one who noticed that we're in the Beanies section? What's Dell got to do with Beanies Awards?

    ___________
    love me.

    --
    Slashdot community, please notice: I am looking for a girlfriend.
    Nave H. Weiss
  55. we tend to use machines of our own design by photon_chac · · Score: 1

    Linux-prone users , like myself ,tend to use machines of their own design and are less likely , in contrast to common customers , to buy DELLs and stuff like that

    --
    KOS-MOS
  56. Re:Did Dell even offer Linux? Could have fooled me by rseuhs · · Score: 2
    Perhaps Microsoft put them up to it so they then could discontinue it because of "low demand" with big blows and whistles?

    Just look at the Dell-advertisments. I've NEVER seen a non-Windows machine there. (also none for servers) Usually you would expect that a new product line would get some advertisment to get it going, wouldn't you?

  57. Re:Did Dell even offer Linux? Could have fooled me by tralfamador · · Score: 1

    i can only think of one major computer company that has even used the word linux in a major tv ad campaign, and that would be IBM.

  58. Register article by Ozan · · Score: 1

    There is also an article on the Register about this issue.

    1. Re:Register article by FyRE666 · · Score: 1


      There is also an article on the Register [theregister.co.uk] about this issue.


      Of course there is; where do you think this /. story came from? :-)

  59. Not as fishy as ... by NZheretic · · Score: 3, Interesting
    Posting an article to a non microsoft.* usenet newsgroup from news.microsoft.com before it was published on the web

    I assume that posting and follow-up access to other newsgroups must be only for for "internal" Microsoft users.

    This is fine if he is just using it for providing support for Microsoft users in the local nz.comp newsgroup - but using it to post Anti-Linux FUD?

    Does it qualify as astroturfing?

  60. Bahh.. by Anonymous Coward · · Score: 0

    It's funny how internal memmos always leak out, bot not a single line can leak out. This just for those being so excited commenting the Halloween docs.

  61. This reminds me of... by Anonymous Coward · · Score: 0

    ..HP's termination of OpenMail, also due to pressure from Micro$oft. I think it's very important that we try to bring all such examples of M$'s evil misdeeds into the light of day. Maybe someday someone will notice.

  62. You'd barely know they had it. by Snowfox · · Score: 2
    I spent over an hour on the phone with a Dell salesman, trying to tell them I didn't want Windows or the MS Office/MS Works bundle, and would take Linux or no OS instead.

    They offered me a $200 discount and said I could return the Microsoft CDs if I wanted, but would get the discount even if I changed my mind and kept them. They offered to include the discs but not install the Microsoft software. But they would not sell me an Inspiron 8000 laptop without Linux.

    I eventually gave up and said that I wasn't ordering if I couldn't have Linux or no OS at all. Neither the salesman nor his immediate supervisor could complete the sale, and I spent my $3500 elsewhere.

    1. Re:You'd barely know they had it. by Ophidian+P.+Jones · · Score: 1, Funny

      I spent over an hour on the phone with a Dell salesman, trying to tell them I didn't want Windows or the MS Office/MS Works bundle, and would take Linux or no OS instead.

      You have no life.

    2. Re:You'd barely know they had it. by Shuh · · Score: 1



      Pre-loads are what sell consumer desktops. Microsoft has caught the Linux community in the classic Catch-22 at the OEM level. Viz: the consumer lineup of computers stays all-M$ because -- "only desktop-OS's benefit from being pre-loaded, and pre-loads are only done for destop-OS's."

    3. Re:You'd barely know they had it. by orpheus2000 · · Score: 1

      I eventually gave up and said that I wasn't ordering if I couldn't have Linux or no OS at all. Neither the salesman nor his immediate supervisor could complete the sale, and I spent my $3500 elsewhere.

      Where would "elsewhere" be, exactly?

    4. Re:You'd barely know they had it. by Snowfox · · Score: 1
      Where would "elsewhere" be, exactly?

      Toshiba. The factory-direct store made no fuss about selling me an OS-free system at a nice discount after I related my experience with Dell.

  63. Re:Here is an amazing opportunity - being done by rknop · · Score: 2

    lycoris offer desktop LX preinstalled on machines for $449.95 and laptops for $799.99.

    I went and looked at that; note that the laptop is actually a dual-boot machine, with some form of Linux and Windows 98. If what you're really looking for is the ability to buy a moderately priced laptop without paying a tax to Microsoft for an OS you won't use, this isn't it.

    -Rob

  64. Buy IBM by Khazunga · · Score: 2, Interesting
    IBM has just surpassed Sun in server sales, and sells pretty good Linux boxes. I have a datacenter of IBM xSeries servers, and apart from a severe disk problem, now gone, I find IBM servers fantastic.

    The top two players in the server market sell Unix based solutions. Dell is playing M$'s game, hoping to ride the Microsoft rollercoaster to the top. It *is* a smart move, since the alternative involves doing some real effort to provide some real service.

    I don't know how is Dell in the US. Here (Portugal), I asked for a quote on their site (when purchasing the datacenter hardware). They took the better part of two weeks to answer, sending me a proposal in MS Word format and written in Spanish. No excuse for the delay, and no excuse for not using my native language or English. By that time, I had narrowed negotiations to IBM and Sun, and was closing contract with IBM. I dropped Dell, didn't answer them, and overall came out with a very bad impression of their service.

    --
    If at first you don't succeed, skydiving is not for you
  65. Dell-installed Linux poorly done by leinhos · · Score: 1

    We bought a Dell machine a while back with linux (RH7.1) installed, and it would have been easier just to have wiped the HD clean and install RH ourselves. The machine shipped with an Nvidia video card, but Dell didn't install the (closed) Nvidia drivers. I called Dell, and got the eternal run-around:

    Support Staff: "can you get to a DOS prompt"
    Me: "No, there is no DOS on this machine"
    Support Staff: "what do you mean, 'no DOS'?"
    Me: "We purchased this machine with Linux pre-installed"
    Support Staff: "please hold"

    10 minutes later...

    Support Staff: "I'm sorry I can't help you"

    Eventually, I went through the leaflet on Linux Support and it mentioned the possiblility that the latest Nvidia driver might be available at the Nvidia website.

    Hmmm.~~~~~~

  66. Re:Did Dell even offer Linux? Could have fooled me by Frater+219 · · Score: 5, Interesting
    I have bought several Dell machines through work. You know: "workstations" for engineering and scientific applications. If that isn't where you would run Linux, I don't know where you would.

    That is where "you would run Linux". That is also where a few hundred scientists for whom I work run Linux ... on Dells. For a few years now, my employer (a hard-science research institution with about 1000 employees) has been recommending Dell workstations for scientists who want to run Linux. We continue to do so, and Dell continues to ship Red Hat 7.2 on Precision Workstation models and PowerEdge servers -- up to and including the highest-end systems such as the PowerEdge 8450.

    The whole "Dell quits shipping Linux" deal has applied to "some machines [Dell] sells," to quote the Reuters article. Specifically, Dell has dropped Linux on "desktop" systems such as the OptiPlex and Dimension models. It has not dropped Linux support on workstations or servers, which you can still quite easily purchase with Red Hat preinstalled -- or with no operating system at all, or even with Novell (ick) -- through Dell's online store. It's true that these workstations cost more than Dell's desktops; this is because they're faster and don't use cheap WinHardware (which doesn't work well in Linux anyway).

    (Looking over the number of Dell trademarks in this post, I feel compelled to make it clear that I don't get any money from recommending Dells. I just get fewer support hassles when my clients buy the same hardware rather than going to Joe's Discount PC Clones and Bait Shop.)

  67. Nobody is punishing Microsoft by Karl+Cocknozzle · · Score: 3, Insightful
    Unfortunately, in anti-trust law, there is this (IMHO absolutely insane) doctrine, that the purpose of the law is purely remedial and not at all punitive. That is, you can only use anti-trust law to "correct" for the anticompetitive behavior of a company. You can't actually punish the company.

    I'm not sure you can really seperate the two. If the judge wishes to "correct the monopoly," it has to be possibble to get Linux on a workstation from Dell and Gateway, and other mainstream manufacturers. The reason Microsoft put prsesure on Dell (to stay vaguely ontopic here) is that (whether accurate or not) Dell is seen by consumer-level buyers as a quality PC.

    Having Linux available on Dell systems could have legitimized (in the consumer-mind) something that Microsoft wished to keep on the fringe, Linux on the desktop.

    Anything that "corrects the monopoly" (or at least levels the OS playing field) will destroy Microsoft since, as numerous other posters have pointed out, nobody with large amounts of money to spend on OS and hardware really wants to buy Microsoft, they just sort of have to. In fact, few people besides Microsoft want them around at all.

    How else can you correct the monopoly? Keep in mind that MS has a track record of "settling" antitrust matters, only to violate said settlement when it is convenient to their business plan to do so.

    Fuck it, I'm moving to the Netherlands.
    --
    Who did what now?
    1. Re:Nobody is punishing Microsoft by Prior+Restraint · · Score: 2

      If the judge wishes to "correct the monopoly,"...

      Odds are, she doesn't. As has been pointed out elsewhere, simply having a monopoly is not illegal. The anti-trust remedy will not likely include a dismantling of the Windows monopoly. Rather, the ideal remedy (from a legal standpoint) will probably allow Microsoft to keep its monopoly position, but will "undo" the damages caused by the past abuses, and not allow any future abuses of that position.

    2. Re:Nobody is punishing Microsoft by maxpublic · · Score: 2

      No, as has undoubtedly been pointed out to the good judge, the last two justices to punish Microsoft had their careers ruined. What Kotar-Kelly does now will most likely be based on self-preservation, not on any finer point of law.

      The lady is *not* stupid.

      Max

      --
      My god carries a hammer. Your god died nailed to a tree. Any questions?
  68. Blank Machines by AlexDeGruven · · Score: 1

    All I want, is to be able to buy a blank machine w/o having to pay the licensing for something I don't use. Where I work, we have a custom agreement with MSFT. I'm not a big fan of paying the standard fee when I can get my choice of MS OSs for $40 cash and carry.

    --
    Randal Graves says: I'm a firm believer in the philosophy of a ruling class... Especially since I rule.
    1. Re:Blank Machines by Anonymous Coward · · Score: 0

      I've gone through the same thing. I work at a college and we have a license for any workstation OS on Campus. However, we almost always buy from Compaq with the OS included and sometimes Dell with the OS included. I always order the cheapest OS possible. I have no idea why we have this license since we have to buy with an OS. We are paying for EACH LICENSE TWICE!!!! AAAAAHHHH!!!

  69. Your Sig (On Topic) by tswinzig · · Score: 0, Offtopic

    Microsoft is the Enron of software, primed to implode soon.

    That is pure bullshit. Unlike Enron, Microsoft turns a huge profit. Unlike Enron (or any other company that ever existed), Microsoft has something like $30-$40 billion in cold, hard cash stashed away.

    Imagine for a moment that the Government took away $29 billion in cash from Microsoft's stockpile (which they won't even touch in reality).

    Microsoft would still be making a ton of money AND have $1 billion in cash in the bank.

    This doesn't even count the rest of their huge investments.

    Yeah, they're gonna implode like Enron, REAL SOON NOW!

    --

    "And like that ... he's gone."
  70. Easy Answer... by Greyfox · · Score: 2
    Don't buy a Dell. Of course, the only way to evade the Microsoft Tax is to buy your PC in pieces. And MS would love for companies where you buy components to force you to buy a copy of Windows with the motherboard, as you could not possibly have any other legitamate use for the machine. Quite a few of us build our own PCs anyway. Laptop people are out of luck, unless you go for the Powerboook and pay the OSX tax (I'd do that anyway, but that's just me.)

    I wouldn't buy Dell on general principles anyway, having had a bad technical support experience with them in the early '90's. Shipped a client in West Memphis, Arkansas a Dell, having been told that Dell had next day technical support and having bought the machine explicitly for that feature. When the hard drive went plotz within a week, we called Dell and they told us that they could ship the client the drive the next day, but because the client was in West Memphis, AK, the support guy wouldn't be there for 2 days. Had our client been located in Memphis, TN (Right across the fucking river) he could have been there the same day. Doesn't sound like a big deal? It was to our client; we lost a contract over that one, and neither I nor that company ever did business with Dell again.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  71. This is how good Dell are at installing Linux by Anonymous Coward · · Score: 0

    Output of fdisk -l for a 36G RAID system, Poweredge 2450 I think

    Filesystem Size Used Avail Use% Mounted on
    dev sda7 509M 80M 403M 17 /
    dev sda3 23M 9.0M 12M 42 boot
    dev sda9 68M 47k 64M 1 tmp
    dev sda5 2.7G 2.0G 673M 75 usr
    dev sda6 27G 33M 25G 1 var
    dev sda2 3.0G 248k 2.8G 1 home

    So we reformatted and installed Debian.
    Had to delete some characters to defeat lameness filter!

  72. Well... by tweakt · · Score: 3, Funny

    Dude! I'm not gettin' a Dell!

  73. Re:Did Dell even offer Linux? Could have fooled me by bonius_rex · · Score: 3, Interesting
    We bought some Dell poweredge machines about a year ago. The server setup CD has 3 OS options:
    • Windows 2000
    • Noell Netware
    • Red Hat Linux 6.2
    So yeah, they did make an effort in the server space, at least.
  74. Buy from Walmart.com instead!!! by SpinyNorman · · Score: 2

    Don't laugh - they have some excellent deals:

    How about a 1GHz Microsoft-free PC for $399!

    Or 1.4GHz of Athlon blasting goodness for $499!

    Wallyworld computers dot com

    1. Re:Buy from Walmart.com instead!!! by daeley · · Score: 3, Funny

      So let's see... buy a monopolisticOS-free computer from a megaRetailCorporation that forces locally owned businesses out of business. Gosh, where can I sign up? Do you think we can get McDonald's hamburgers on the way home?

      --
      I watched C-beams glitter in the dark near the Tannhauser gate.
    2. Re:Buy from Walmart.com instead!!! by mkarpinski · · Score: 2, Funny

      Actually --- The Super Wal-Marts around here have a McDonald's already inside the store. You don't even have to make an extra stop! You can now get all of your globalistic-goodness in one place.

      --
      As below, so above and beyond, I imagine drawn beyond the lines of reason. Push the envelope. Watch it bend.
    3. Re:Buy from Walmart.com instead!!! by Anonymous Coward · · Score: 0

      Uhm, yes. If you don't like it leave the United Corporations of America and go to Canada or something. Otherwise, all of this bullshit is just the Nature of the Capitalistic Beast.

  75. At least why I dislike MSFT. by StarTux · · Score: 3, Insightful

    Not so much because they ship crappy code, they can do that all decade long for all I care.

    What I care about is innovation, competition and the rights of business to conduct business the way they see fit.

    Unfortuantly, when you get a monopoly they conduct business in ways to make sure no-one else thrives, hence the "PC ecosystem" becomes dominated by one predator who won't let any other threat to its dominance survive. Indeed a company within the "PC Ecosystem" that starts to thrive becomes a viable meal for the predatory MSFT (the next version of Windows is then likely to feature the same or similer product bundled within its confines, nbecause its proven itself to be popular). As for bundling, well this goes without saying; the PC ecosystem employed by MSFT is in actuality an "MS ecosystem".

    Too much damage has already been done by them, advertantly and maybe inadvertantly. Really hope the 9 states get a lot of what they want, but the release of the Windows source might be a little too much. Perhaps having every MSFT business dealing with the OEMs public and scrutinized might help, and indeed having many formats opened up with the stipulation that changes need to be documented well in advance.

    We'll see what happens. But for these anti-competitive and innovation stifling measures its the only reason I dislike them.

  76. I bought 2 Dell's preloaded with Red Hat by gregarine · · Score: 0

    I bought 2 Dell 2400's preloaded with Red Hat and I ended up reinstalling them both anyway because I didn't like the way the partitions were set up and there was a lotta extra stuff installed.

    Any tech support I needed for those machines I got from RedHat. The only thing you really need from Dell are the drivers for their SCSI and RAID cards. I don't see any real need for linux support from Dell aside from providing linux drivers. They send you over to Redhat anyway for most questions.

    I guess it is more of an IT managers ability to cover his/her ass with techsupport issue. If Redhat would support all Dell's hardware (which it may or may not) then who needs Dell's support?

    --

    I like traffic lights
  77. Who uses the bundled distribution anyway? by heroine · · Score: 2

    That's why build to order software became so popular in 2000. But either way, with all the Microsoft .dlls required to run Linux nowadays how can dropping the non Microsoft software still be considered a separate act?

  78. Microsoft will get through this unscathed by defile · · Score: 2

    The Republicans/Democrats finally got their money. Once this latest bout of bureacracy works its way through the system, Microsoft will go free.

    Anti-trust litigation is just a tool for politicians to mess with big businesses that haven't paid their dues. The ones that pay go free. The ones that don't suffer the consequences.

    If the American people really didn't want Windows, they would stop buying it. My sister uses a Mac. I use Linux. My other sister and my dad use Windows. What's the problem?

    If Dell can be pressured by Microsoft to drop Linux support, that's Dell's problem. They could never pull that against IBM, for example.

    1. Re:Microsoft will get through this unscathed by Anonymous Coward · · Score: 0

      >If Dell can be pressured by Microsoft to drop Linux support, that's Dell's problem. They could never pull that against IBM, for example.

      that is exactly what microsoft did to ibm with os2.

    2. Re:Microsoft will get through this unscathed by Anonymous Coward · · Score: 0

      OS/2 was considered an Official Failure at that point, so IBM put it on the table as a bargaining chip.

  79. Microshaft by kernel+flanders · · Score: 0

    HP and Microsoft really pissed me off yesterday, I bought a custom built HP (decked out of course) and i went to use the fricken CD burner and it stopped working. Teched it all the through and ended up deciding that the burner was toast.. So i called HP b/c i bought it within the month.. Them bastards tried to tell me that in order for them to fix it I would have to ship it to them, let them put XP back on it (the only thing they ship with (thx Msft)) and see if it works under the original OS. This is utter bs, I remember when HP was a downright friendly and helpful company, but oh no, not with msft around to hand out millions of dollars to have their way. Corporate bastards!!

  80. Re:Here is an amazing opportunity - being done by popeyethesailor · · Score: 2

    Sorry, but that machine has very little marketing potential.
    A $449 machine, without a monitor, and with the specs you mentioned just doesnt cut it, when you can buy something like this, at a very similar price.

  81. Intel's bitch too.... by reaper20 · · Score: 2

    I had some fun with my Dell Rep when we needed to order ~10 computers. I insisted on p3 1Ghz (I don't care what anyone says, thats good enough for business use) - but the guy kept trying to get me to up to P4 1.7's, giving me the whole deal about how all my apps would run at blazing speed. I told him I knew exactly what I needed, and I wasn't in the mood, I just wanted to order my stuff. He kept telling me that the P4's where the best computer I can get for my money.

    I mentioned to him that I had no desire to get locked in to either RDRAM or SDRAM-P4s (ugh) ... and asked why they didn't offer AMD Athlons. So, he recited his intel brochure, then gives me the speil about what a great relationship Dell has with Intel, and how Intel outperforms AMD by large margins, and "no serious computer user would ever pick AMD."

    I asked for seperate ethernet cards (if you have experience with Dells you'll know why I did this) ... but he almost flatly refused! Stating "18 years of engineering has proven that Dell's built-in ethernet ports are the most reliable in the industry..."

    Then, I insited on Windows/Office 2k for all my boxen (Its our corporate standard), I really gave it to him - now I was pissed at this guy. I didn't want to get locked into licensing issues, didn't want activation (knowing damn well that the corporate edition is free from that stuff), had no new features. He kept pushing though, and in the end I cancelled the order out of disgust.

    (The next week someone else from our department called and ordered them, $1700+ for each P4 - talk about a rip off)

    1. Re:Intel's bitch too.... by Sabalon · · Score: 2

      I was told it was because a few years ago, Dell signed some exclusive license with Intel. They get the chips cheaper, but they can only ship Intel computers.

      Can't find anything on the web to back it up, other than some statements about how dell "reevaluates AMD every six months" or some other PR BS.

  82. Not just Linux by Observer · · Score: 1

    I was checking the European Dell sites last weekend to spec up a replacement for my home machine that finally croaked. Liked the flexibility of the top-end desktop-comparable laptops. Didn't like them only being advertised with XP as the OS, and finally went with a midrange model where W2K was still available as an option.

  83. "Dude... by Craig+Maloney · · Score: 1, Offtopic

    You're not getting a Dell!"

    (Sorry... had to be said)

  84. The irritating thing was that dell charged equal $ by Anonymous Coward · · Score: 0

    Dell charged the same for Linux as it did for winblows. In that case I'd go ahead and get Windows too. Then you get both o/ses for the price of 1. If you're installing Linux on your laptop you probably know what you're doing anyway.
    I just bought an Inspiron 8100 and had no problems. Just had to get the nVidia drivers and change 1 line in the XFConfig-4 file. Unfortunately my mother/grandmother couldn't do the same thing if given 1 year to figure it out. With Winblows they just pop in the reinstall CD and it all works. When Linux can do that I'll believe in Linux on the Desktop. Until then good luck.

  85. Punishment for crime is "unfair"?? by amigabill · · Score: 1

    From the eWeek article:

    Echoing words often used by Microsoft during the Department of Justice's antitrust trial, Webb called the litigating
    states' proposals "truly Draconian," "extraordinarily harsh" and "unfair."

    Aw, gee. How many people in jail think their punishment is "unfair" as well? I thought punishments for commiting a crime was supposed to be unpleasant, in order to persuade the criminal from repeating his mistakes. MS seems to already have been proven to have continued it's wrongful doings even after it was convicted, so it would seem that more unpleasantness is required in order to get MS to change its ways. Surely MS is capable of understanding the concept of what a punishment is and why it's that way...

  86. Let's translate this, shall we? by iceT · · Score: 2

    would be the creation of four different operating systems running 10 different middleware products. Thousands of applications would need retesting, as they would need to be certified on "4,096 different versions of Microsoft products," Webb said.

    Translation: Giving up our monopoly status would cost us too much money in testing alone, so just let us continue on, unchecked, ok?

    --
    -- You can't idiot-proof anything, because they're always coming out with better idiots.
  87. what a bust! by netwiz · · Score: 1

    I like Dell... Or rather, I used to.

  88. The One Surprise by 4of12 · · Score: 3, Insightful

    is not so much the strong arm tactics that MS was using to thwart the growth of a competing operating system, but that they actually had memos and such concrete evidence of the fact.

    I would have expected such thrusts to be communicated verbally to Dell so as to avoid this kind of embarrassment. Any written records could refer to "our joint efforts to establish a mutually successful partnership team" and other such drivel that would be understood to include the verbal tenets of the agreement.

    I mean, any drug dealer knows these things.

    --
    "Provided by the management for your protection."
  89. It's time by Anonymous Coward · · Score: 0

    I really do hope the states don't stop and go after Microsoft and chew them out and spit them out.
    Cause it's true, the states are going to have to add a lot of more restrictions on Microsoft, cause the ones that they are going for right now don't mean shit, cause teh tech has changed..
    rape microsoft the way they should be.
    they've showed us in the past they can't be trusted, and the states have gotten so far and spent so much money, if they don't push for the extra rescritions now it will be another 5 years in another law suit to get to the final hearings, etc..

    rape them.
    and very true, the next netscape could be in any form.
    wirless, over java, streaming servers, etc..
    set up restrictions on Microsoft to protect the future market+Developers.

  90. Geez, Timothy by Sloppy · · Score: 1

    Don't you think calling them "Moron Dell" is a little harsh?

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  91. Re:Did Dell even offer Linux? Could have fooled me by Telastyn · · Score: 2

    Dell will also ship you the boxes with Solaris or BSD or whatever you'd like if you provide them with an image, and are a big enough customer.

    They actually run rather well with Solaris x86, or at least as well as anything can run Solaris x86...

  92. Who cares! by Anonymous Coward · · Score: 0


    As if you can actually customize a Dell computer. How many of you have tried to change bios settings on a Dell. How many of you have tried to get various pieces of hardware working without the "pre-installed" OS.

    Dell has always been in bed with Intel and Microsoft. This shouldn't be any news to anyone. I just hope they never switch back to linux. But of course we know they will.

  93. Did Microsott start Dell Linux ? by hconnellan · · Score: 1

    Dell started announcing Linux pre-installed at about the start of the anti-trust case. The must have been benificial to microsoft in showing that there was compitition around.

    Now that MS is off the hook, an announcement saying Dell is dropping Linux because lack of demand is perfect for MS.

    Could Dell is nothing more than a Microsoft puppet?

  94. I begged for Linux. No. Refund for XP? Hah. by ColonelPanic · · Score: 1

    I just bought a beautiful Inspiron 8100 laptop from Dell. I had no option but Windows XP, even though my helpful sales associate Justin went and begged his boss for me. When I got the machine, I booted Debian from CD, wiped the HD, and installed Linux.

    Now I have the OEM media for XP still in their shrink-wraps. I can't sell them on e-Bay. And Dell refused to give me a refund for them.

    So basically, if you want to buy a cool laptop from Dell, you have to pay taxes to M$FT. No wonder the bastards are rich.

    --
    "Skill shows through where genius wears thin." -Wittgenstein || Religion: uniting aviation and architecture.
  95. Re:Did Dell even offer Linux? Could have fooled me by deadgoon42 · · Score: 1

    Yes they did offer Linux. I used to work in Inspiron and Latitude Manufacturing and I'd see a Linux system once or twice a week when they were still offering it. I never saw any multiple orders for Linux systems from the same company, they were all single orders, probably for sys-admins or Redhat enthusiasts.

    So let me see, that's 2 a week out of 10,000 systems that came through on my shift and there were 2 shifts so let's say 5 out of 20,000 to be safe. So 0.025% of the systems had Linux installed. Believe me, I was excited that Dell was offering Linux, even if it was Redhat. But I think I agree with sluggish sales as a valid reason. The numbers don't lie.

    --

    Smeghead every day of the week.
  96. title by mjisgod · · Score: 1

    Is it just me, or should the title read

    "Moron Dell Dropping Linux Support"

    --
    dave
  97. Retail cost of Windows 98, ME, 2000, and XP... by Spoing · · Score: 2
    $300? While I also find few people know that Windows is so pricy, all the local office and home electronics stores sell boxed Windows ME/98/2000/XP for about $200 (usd).

    On Pricewatch, vendors sell OEM (no box but with media, not just a paper licence, and not an upgrade), sell XP Pro(!) for ~$140 ($126+$12 shipping) and Win98 or WinME for ~$85 ($75+$10).

    That said, I agree that showing the real cost of Windows to users -- $100+ (typical OEM price added to a computer) -- is important. In many ways, it is a hidden tax and a substantial chunk of the cost of a new computer.

    --
    A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
    1. Re:Retail cost of Windows 98, ME, 2000, and XP... by tricorn · · Score: 1

      While Walmart undoubtedly can license Windows for less than $300, your price points are not valid: you say that you see boxed Windows for sale for about $200 - but those are upgrade prices, aren't they? I've never seen any non-upgrade versions of Windows for sale in retail stores. Never ever.

      Then you talk about vendors selling OEM versions on Pricewatch - how are they getting those OEM versions? If they're the OEM, they are certainly violating their license with Microsoft; if not, they're presumably selling unused ex-bundled copies from machines where the buyer didn't want Windows - which may be legal even if Microsoft doesn't think so - but that just shows that there is a pretty good market for machines that don't come with Windows in the first place. Or else, they're from companies that have some sort of site license with Microsoft and think that means they don't need the pre-installed version (which is false, at least for the site licenses I've heard about, and that provision has a much better likelihood of being enforceable).

    2. Re:Retail cost of Windows 98, ME, 2000, and XP... by Anonymous Coward · · Score: 0

      The legal status of a non-bundled OEM licence is no different than a warezed copy.

      Please don't support those crooks on PriceWatch. If you feel the need to rip off Microsoft, just pirate it.

    3. Re:Retail cost of Windows 98, ME, 2000, and XP... by Anonymous Coward · · Score: 0

      Not in Germany, it isn't. As a result, the cost of Windows went down. Imagine that!

    4. Re:Retail cost of Windows 98, ME, 2000, and XP... by Spoing · · Score: 2
      Upgrade? No. Full boxed versions.

      See Staples.com and search on "windows me". Here's the link it gives me (may not be valid for you);

      http://www.staples.com/Catalog/Browse/SKU.asp?BC Fl ag=False&PageType=1&SKU=440212

      As for the OEM versions...they're the same ones that local stores sell (non-super store, local stores). Are they 'legit'? Looks like it to me, but I don't have a reason to buy each and every copy just to prove a point.

      I stand by my statements on price.

      --
      A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
    5. Re:Retail cost of Windows 98, ME, 2000, and XP... by Spoing · · Score: 2
      Not true. Check with Microsoft on these OEMed versions. It's not the same as "Windows for Dell" or "Windows for Gateway", these are more generic OEM copies. It's the same software that is sold with house-brand computers at many small local computer stores.

      If I needed Windows -- and I don't -- I would buy one of these versions because they are legitimate and cheaper. If you know otherwise, beyond speculation, report it to Microsoft.

      --
      A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
    6. Re:Retail cost of Windows 98, ME, 2000, and XP... by tricorn · · Score: 1

      Ok, that makes Staples the first place I've ever seen a non-upgrade version of Windows for sale (and you're right - the full version is $199, the upgrade is $99, for both ME and XP home edition). As for the OEM versions, it really depends on how they got them. If they got them unbundled from the OEM, then the OEM is in violation of their license with Microsoft. At best, they're "grey market" goods.

  98. More strongarm moves by MS? by MrIcee · · Score: 2, Interesting
    The other day a friend of mine tried to buy a new computer from Dell. He had their latest brochure. In the brochure there were a number of systems listed with Windows 2000 as the OS... and a number more with Windows XP as the OS. Furthermore, their latest ad campaign also says *if you ask we will be happy to install XP* (or something of that flavor).

    I warned him against XP (spyware) -- he is just a normal user and not a programmer. So he asked them if they would please install Windows 2000 or 98. They refused. He said.. "but what about these models in your brochure that say the COME WITH 2000?" -- the Dell person on the other end of the line hemmed and hawed and then finally said "I don't know anything about that".

    He placed his order with IBM instead - who was pleased as punch to install Windows 2000 for him.

    Again, sounds to me like Dell is in the belly of the beast with MS - and that MS has learned nothing from the court case and is continuing on in their merry old way to force everyone to use XP and Passport and their other evil spyware.

  99. Re:Did Dell even offer Linux? Could have fooled me by Shuh · · Score: 1
    i can only think of one major computer company that has even used the word linux in a major tv ad campaign, and that would be IBM.
    That's because IBM is the only computer company large enough and well-established enough and well-connected enough to not have to fear reprisals.
  100. Consumer OS Catch-22 by Shuh · · Score: 1



    Pre-loads are what sell consumer desktops. Microsoft has caught the Linux community in the classic Catch-22 [dictionary.com] at the OEM level. Viz: the consumer lineup of computers stays all-M$ because -- "only desktop-OS's benefit from being pre-loaded, and pre-loads are only done for destop-OS's."

  101. Re:*BSD is dying by Anonymous Coward · · Score: 0

    You new around here? Just guessing.

  102. Building a NT Server by Gihadrah · · Score: 1
    • normally with NT its the best part of a day getting the OS and all patches etc installed and working together (and then put exchange on and watch the whole thing vanish into a big pile of junk).
    I just have to reply to this... Because this is the very reason I don't do Windows anymore. I would spend HOURS building a pristine system based upon years of best-practices knowledge. I would disable unnessary services, spool and temp files go to a drive designated as "dynamic",... etc... Then, I would install the app.... It would backdoor in trial code for some other product from that company, install DOZENS of services (ie: Thier own scheduler service - or the MS Wallet service (AKA: Protected Storage - pstores.exe)...) and then all the concentrated work for creation of a lean machine was wasted.

    The end result: No matter how hard you tried, this box would NEVER be as clean as an average UNIX box.

    1. Re:Building a NT Server by Anonymous Coward · · Score: 0

      "never a clean as an average unix box"
      straight up.

      Don't forget the reboot cycle from hell.

      For the first time in a long while I had to do an install of w2k and I had forgotten how many times the computer ended up rebooting before you got the machine in the state you wanted it. Every setting change of networking requires a reboot. Or how absolutely ridiculous the install is for copying thousands of files from the the cd onto the harddrive into a temporary file location. Even XP is following this procedure dreamed up back in the early 90's when you were guaranteed to lose access to the cdrom after the 1st reboot.

      I can get an openbsd 3.0 install up and running and serving web pages completely bulletporoof long before a w2k, XP install has even copied all the stupid files off the cd during the initial file copy phase.

  103. Oops by Anonymous Coward · · Score: 0


    Seems, I shoudn't have been skipping English classes to play Wolfenstein 3D (the original). :-)

  104. A little misleading by Anonymous Coward · · Score: 1, Insightful

    The headline is a little misleading. Dell has not dropped linux support. They continue to offer Red Hat on workstations (precision) and servers. I have bought several Dell machines with Linux preinstalled in the past couple of months. I doubt there was ever much demand for Linux on there home pc's (dimension) and laptops anyway. This is almost a nonissue since the precision "workstation" class machines start around $1200, within reach of most home users who might be interested in linux.

  105. Common... by Junta · · Score: 2

    With my broadband provider, I have had similar conversations. Basicvally, the external modem could not get a signal over the line, the LEDs made this very clear that the problem was between the modem and their end. When I call and they ask what OS, I said Linux, and they said, "we don't support that, could you reboot into another system?" And I said the problem is not within the system, it is the connection, the LEDs indicate power,b ut no signal, etc. etc. And they said, could you just please reboot into Windows? And so I said ok, waited a few seconds and did nothing, then said, I'm in windows. Then that same person asked me to describe the LEDs, when I had described them five seconds ago without being asked, before asking me to do anything with the computer. Then says "oh, the problem appears to be on our end somewhere, we'll look into it, here is your ticket number, etc....

    Ever since then, whenever I call I have actually been known to say "what operating system would you *like* me to be running, and we'll just claim that....". It is very annoying when techs won't even listen to what you have to say..

    --
    XML is like violence. If it doesn't solve the problem, use more.
    1. Re:Common... by connorbd · · Score: 2

      I had this sort of problem at my local public library (I've moved since, and the library in my new residence is much cooler): I was downloading from Windows and needed to bring files home to a Mac. This was not a big deal, you'd think, but their was some oddity in their Netscape configuration that was smashing .hqx files and making them unreadable. I got into a very nasty and very public argument with the tech librarian over something that should have been fairly simple to fix.

      "We don't support macs..." Yeah, well, you do support *customers*, ya stupid bitch...

      /brian

  106. Contrast with IBM by Col.+Panic · · Score: 1

    All they want to hear is that you ran their diagnostics. Doesn't matter if you hear the drive go "clunk, clunk". Doesn't matter if you hold the phone up to the drive so they hear it go "clunk, clunk".

    "Let's go ahead and run the diagnostics anyway."

    So okay - just run the damn diagnostics. Then the call goes like this,

    Me> I have a dead hard drive.
    Tech> Have you run diagnostics?
    Me> Yes, it failed the linear seek.
    Tech> Can you read me the FRU number?

    -- note the FRU number is on the hard drive, which is still in the computer because you just ran diagnostics. And it's on the underside so you have to remove the drive from the PC while they wait.

    Me> Hold on while I pull the drive...
    -- musak --

    Me> Hello? The FRU # is $%^#$%&
    Tech> Okay let me just confirm your shipping addres...

    no sweat

  107. How predictable.... by Erris · · Score: 2
    A stab at Dell. Would that make Bill Gates happy or sooth his sense of betrayal? Nah.

    This is insightful, if true, but it's something that needs to be compared to OTHER tech supports from comperable vendors.

    Gateway? Forget it, unless you are a "corporate" customer you ride a merry go round of automated answering machines. Only the magic sales button pulls up a human being, and you had better tell them you are a corporate customer or you are back at the auto BS. This applies to the numbers they supplied in a case for a broken monitor the place I was working for three years ago. I imagine it's worse in a recession.

    Anyone got any other good stories like that?

    --
    DMCA, Hollings, Palladium. What might have sounded like paranoia is now common sense.
  108. Michael Dell speared the Linux initiative at Dell by DJFelix · · Score: 1

    I read an article in Linux Journal a few years back when Dell first started supporting Linux. Michael Dell said that he had his webmasters run a report on their website and give him a lis of the most frequent search terms. Linux was #1. Michael asked "What is Linux?" ... and the rest is history ... That's how Dell got started with Linux. Dell is a smart guy, and figured out early that there was momentum behind Linux, and got in early. It was the pressure of Microsoft that forced them to backout. That's what that whole store is about. Pressure from Microsoft to stop promoting Linux. There is no conspiracy.

  109. how many geeks buy a premade machine? by maxpublic · · Score: 2, Insightful

    While I can see how this might affect sales to the average Joe (assuming he's buying Linux or even knows what it is in the first place), how does this affect the knowledgeable geek? How many geeks actually buy premade machines to begin with?

    I prefer to buy all of my parts individually and put the machine together myself - as simple as this I don't see why you wouldn't want to, if only to control the quality of the workmanship (talking about home machines here, not corporate lot purchases). Just how many people who *really* know what they're doing buy a machine whole, unless it's something specific like a laptop?

    Max

    --
    My god carries a hammer. Your god died nailed to a tree. Any questions?
    1. Re:how many geeks buy a premade machine? by Penguinoflight · · Score: 1

      Yeah, I agree. No true geek would get a computer pre-built. I built my first one when I was 12.

      Laptops? I didn't build a laptop from scratch, but I did get a non-working one. Maybe a little too much wait, but I got a 486 75mhz w/2.1gigs, 20mb ram for about $150. In the process I aquired another machine just like it with less ram and hd space.

      I have a feeling I'd do the same thing in a "Corporate" envirenment. You still have to setup the computers on-site, and setup the operating system. I'd probably start with "barebones" though.

      --
      "And we have seen and do testify that the Father sent the Son to be the Savior of the World"
      1 John 4:14
  110. Re:Michael Dell speared the Linux initiative at De by lux55 · · Score: 1

    Good point. I have that LJ issue somewhere, and Michael Dell seemed pretty stoked about their Linux support (of course he's supposed to, it's an interview in a Linux mag after all).

    But there's no way he just up and changed his mind, and of course demand would be low initially. Demand (which _did_ exist) would have grown as customers became aware that Dell was offering what they wanted.

  111. Re:I begged for Linux. No. Refund for XP? Hah. by connorbd · · Score: 2

    Sell it at a flea market with a copy of the OEM sticker. You're not using it, and anyone who's buying it at a flea market probably doesn't much care that it's not-quite-legal (at least in Microsoft's eyes), and will probably know how to get around WPA to boot...

    /Brian

  112. an opposite perspective... by connorbd · · Score: 2

    Linux is a pain in the ass to preinstall. Someone else was complaining how they do a kitchen-sink install for RedHat... well, yes, it's excessive. The problem is that there is no simple way to do a "bam, it's installed" preload of RedHat without throwing everything in. There's so much material in the average commercial Linux distro that it's tough to say what should be in and what should be out.

    It's not bloat, exactly; it's more like being musclebound...

    /brian

    1. Re:an opposite perspective... by cr0sh · · Score: 2

      I can understand that doing an "average" pre-load of most Linux distros can take time to do, but for desktop or laptop machines it should be a near no-brainer. The parts in each machine should be identical (I mean, that is what Dell, etc are in the business of, producing "clones"), with the exception of certain model changes, and maybe some part supplier changes.

      At any rate, Dell, etc - don't do a pre-install of Windows on their boxes - they install Windows on a machine that matches the others, then clone the drives using disk drive duplicator systems, etc (either off the assembly line or possible on it while in the machine). Slap the drive in, turn it on, test basic functions, and done!

      If they can do this with Windows, they can do it with a basic Linux install. It may take a bit more time to set up the Linux install (vs Windows) due to various driver issues, but really not all that much more. As far as the install taking a lot of space, I think that is probably a fallacy as well - most Linux software, as well as the OS itself is tiny, and doesn't take up much hard drive space at all. The stuff that does take up a large amount (comparatively) really is insignificant compared to modern drive sizes (as an anecdotal reference, I have a "hybrid" SuSE 6.3/7.2 box at home that I use for everything, yet I only am taking up about 2 gig of a 4.3 gig drive for applications, etc - and actually have a lot of wasted space, about 100 meg, in /tmp - which I am looking into freeing up in a safe manner).

      I don't know why Dell stopped Linux support - they might argue poor sales, but you can't argue with the fact that it is difficult for a normal Joe User to know Linux is offered on a Dell desktop if it isn't advertised in the flyer. How they could argue poor sales and conveniently "forget" to do proper marketing is beyond me (it is Dell, for crying out loud!)...

      Now, what I am curious to find out is how Fry's Electronics systems are selling - I recently saw an ad where they claimed the system sold came with Linux (no distro mentioned), though it ticked me off when the same ad mentioned the machine could be "upgraded" to XP (yeah, there's an upgrade for ya).

      Don't flame me for my obvious Linux preference - I think it is ready for the desktop, but with the vicious circle created from Windows/Office dependancy of most everyone in the world, it is a tough nut to crack...

      --
      Reason is the Path to God - Anon
    2. Re:an opposite perspective... by connorbd · · Score: 2

      Actually, I'm not too sure you can do the drive clone thing with XP; I'm led to understand it was pretty much standard practice in the past, but apparently cloning drives is somewhat messier than necessary with XP.

      But you raise a very good point about marketing...

      /Brian

  113. Buy without OS (Re:I doubt it,) by Anonymous Coward · · Score: 0

    Of course you can buy a PC from Dell without OS -- as long as you pay for it (the Windoze you didn't buy). It's been practice since OS/2.

    That's why M$ is the worlds biggest ... Cardboard manufacturer.

  114. Dell employee speaks.. by EugeneK · · Score: 0

    says that linux demand isn't big enough to justify
    support, but if there was demand, Dell would market linux more...

    his mailing list post is here

  115. The Shame by cHALiTO · · Score: 1

    the company would opt to pull Windows from the market all together, rather than make freely available its Windows source code.

    Of course they would. They'd die of embarrasment if they had to show their crappy sourcecode to anyone who could criticize it.

    --
    "Luck is my middle name," said Rincewind, indistinctly. "Mind you, my first name is Bad." -- Terry Pratchett
  116. x86 whores by Anonymous Coward · · Score: 0

    And you people love to worship the x86 establishment, never realizing to understand that Microsoft = x86/Intel, everyone involved in that platform are thier whores.

    Linux "users," only Windows for games, right?

    "It's cheaper than Apple or Sun! *cry*!"

  117. Why do we look for exotic penalties? by AShuvalov · · Score: 1

    Why invent the bycicle?

    We have already energy and telecom antitrust mechanisms, where the producer of monopoly services is limited in what it can do.
    It is simple: Microsoft must be restricted from selling Windows directly, it must license it to top 10 PC makers. Dell Windows, IMB Windows - yes. MS Windows - no.

    A.

    --
    Andrew
  118. Re:Did Dell even offer Linux? Could have fooled me by Australian+werewolf · · Score: 1

    > Perhaps Microsoft put them up to it so that they could point to some supposed "competition".

    It amuses me greatly to hear people post dribble like this. So many people on Slashdot seem to hold on to a reality where Microsoft does *everything* evil, and are at fault for everything.

    Just listen to your little conspiracy theory - Microsoft put Dell up to doing something like that? Why would Dell waste all this money for Microsoft?

    If you believe that, then the black helicopters will be arriving shortly to hand you your Stonecutters membership.

  119. Re:Did Dell even offer Linux? Could have fooled me by mmusn · · Score: 1
    Just listen to your little conspiracy theory - Microsoft put Dell up to doing something like that? Why would Dell waste all this money for Microsoft?

    I don't see whether Dell wasted any significant amount of money by claiming to ship Linux but not actually doing that much about it.

    In any case, "put them up" doesn't mean some vast conspiracy. In the past, Microsoft has simply negotiated contracts that make it essentially impossible for companies like Dell to ship non-Microsoft operating systems (that's a fact--read the court transcripts). All Microsoft needed to do was to loosen their contracts just enough so that Dell would be able to ship Linux on some machines, but not in a way that seriously affected Microsoft's sales. That's not some conspiracy theory, it's just hard-nosed business, the kind Microsoft engages in.

  120. Dell never offered Linux by Quenyar · · Score: 1

    Linux was only offered on business accounts. I tried to get them to sell me a computer with Linux on it as a consumer and was told "No, we do not sell Linux computers to consumers."

  121. Re:Did Dell even offer Linux? Could have fooled me by mmusn · · Score: 1
    Well, it's good to hear that Dell has been shipping Linux on at least some workstations to some people. But we were having problems and our sales rep didn't manage to get us Dell workstations running Linux.

    And even today, not all workstations have it. Try going to their workstation page and configure a Precision 340 (one of the two workstations they offer to large customers); I don't see an option for Linux on that machine. In fact, the only Linux workstation I see is a horribly overpriced Xeon-based Precision 530.

  122. Re:Here is an amazing opportunity - being done by q-soe · · Score: 2

    i saw that myself but as it comes with WIne perhaps theres a reason, maybe some IBM software or something?

    or perhaps as they are refurbished they already have the windows 98 license with them as it was sold originally and as such theyve done it dual boot, im not sure but i suspect this might be the case

    as a lycoris user i run it on both dual boot and single OS machines and the Dual Boots a good way to go for maximum flevibility, i can run photoshop when needed and still work in linux

    --
    I refuse to argue with Anonymous Cowards - if you want a discussion get an account....
  123. Re:Here is an amazing opportunity - being done by q-soe · · Score: 2

    True its not the worlds fastest however the poster was talking about companies selling preinstalled linux distros and thus it fits the bill, the power and value was never one of the original issues but i would point out that for a home user the lycoris machine is very good.

    BTW the gateway machines do not include Shipping and come ONLY with windows XP (No linux available)thus defeating the point of the original post which was a company selling bundled linux with full support, sure you could install it yourself but the point of the whole exercise is to offer a pre loaded machine with OS support by the company, something you dont get in that case.

    I could build a better machine for less or the same price myself and install linux as can anyone but in this case the company who made the distro are selling the machines pre configured and supported and that after all was the point of the original post.

    A side note - Gateway have shut down in Most or Europe and Asia with massive staff cuts and write downs which might not make it the most intelligent buy as the chances of their continued financial viability past 2002 are very slim.

    --
    I refuse to argue with Anonymous Cowards - if you want a discussion get an account....
  124. Re:Dell's new TV advertisement. by Anonymous Coward · · Score: 0

    Actually the parent message should be -1, goatse.cx. Check the URL before clicking

  125. Re:Did Dell even offer Linux? Could have fooled me by Frater+219 · · Score: 2
    And even today, not all workstations have it. Try going to their workstation page and configure a Precision 340 (one of the two workstations they offer to large customers); I don't see an option for Linux on that machine. In fact, the only Linux workstation I see is a horribly overpriced Xeon-based Precision 530.

    Just did! Working from the small business page (since I already knew it was possible from the higher education page -- working for scientists is like that) it was just a matter of selecting "Workstations", then the Precision 340, then a nice blue link just under the 340's picture that read "Click here for the Dell Precision 340 with Linux."

    It sounds to me like your Dell "sales rep" is having some problems, if s/he can't even do what an untrained monkey such as myself can do using the online store. A paranoid person might suggest that this individual is receiving kickbacks from Microsoft which Dell's online store division isn't receiving. A more reasonable person might suggest that your sales rep is not terribly good at his or her job.

  126. Re:Wal-Mart is in the linux business-EULA by Anonymous Coward · · Score: 0

    "As already mentioned, but glossed over by the moderators, that when it's pre-bundled you are paying a LOT less then the $299 shelf price. For example, XP Home edition runs around $88 OEM. The other benefit of OEM is that you don't have the product activation crap."

    1-The markup for retail is greater. Giving a nudge toward the "bundled" deal.
    2-You may only get a rescue disk.
    3-I thought you couldn't (EULA) sell the OS seperately from the hardware?

  127. fa! by Anonymous Coward · · Score: 0

    Ooh, looks like enough evidence to keep the plaintiff and the defendent lawyers employed just a little while longer.

  128. Re:Preloads...Historic monopolies. by Anonymous Coward · · Score: 0

    "Because it just makes good business sense for them, they want to have the largest market share possible."

    In the long term is this really going to be good for Microsoft. In a world without competitors because MS has all the share, will the customers really benifit?

  129. Dell Tech Support Nightmare by propellerz21 · · Score: 1



    Do you guys have even considered as a possibility that Linux is plain and simple a NIGHTMARE to a tech support department. These OEMS get a sweet deal on copies of Windows per machine and is nothing compared to the cost of Windows at retail. What Dell esentially sells is an OUT OF BOX EXPERIENCE that has given the company the reputation it has today. At the end of it all it is cheaper for them to ship and support Windows(including selling additional accesories) than to ship and support Linux flavors on the desktop consumer market. The other option would be OSFREE machines which would be corporate suicide for Dell. And Studies have shown that Linux computer gurus in the most part would prefer to build their own machines anyway. They are still offering Linux on servers because that is what Linux excels at.

  130. There's just one thing to be said... by Lobsang · · Score: 1

    "Dude, you're not buying a Dell..."

    :)

  131. I guess I'm a sucker by klrnsdme · · Score: 1

    Hell be bought a lot of them, they ran great!... I'm very very upset that I can't buy a nice Dell PowerEdge with Linux on it anymore... what a shame

    I was just making inroads with management about the viability of Linux in the workplace server arena

    Oi!

    1. Re:I guess I'm a sucker by Anonymous Coward · · Score: 0

      Of course you can. www.dell.com/linux

  132. Re:Did Dell even offer Linux? Could have fooled me by alec314159 · · Score: 0

    I don't know where you got this. We have half a dozen Dell workstations at work. 2 came pre-installed with Linux, 1 - W2k Pro, and 4 - either dual boot or just Linux (I'm not sure). From my experience Dell never *supported* Linux, since it was Redhat's part of the deal. They just take care of the HW-related things.

  133. Re:Did Dell even offer Linux? Could have fooled me by mmusn · · Score: 1
    Hey, you're right. That is pretty weird, because choosing the Linux configuration for the 530 appears in a completely different place (try it--the choice is actually kind of funny).

    In any case, when we bought our machines, it wasn't a question of web design. We pushed this pretty far, and the official response was "we don't have RedHat Linux on that platform yet". You could only get Linux on the low-end machines at the time, which is all I claimed in my original posting (as well as the fact that we ended up getting charged for Windows licenses we didn't want or need).

    As for Microsoft vs. Dell, I think it's pretty clear that the fact that companies like Dell can now ship Linux is because Microsoft lets them, whereas previously they effectively ruled that out through their contracts. And Microsoft only lets them because they are afraid of anti-trust enforcement. It's not a "grand conspiracy", it's just the way things work in this business, and the way they have worked for the last decade.

  134. Re:*BSD is dying by Milican · · Score: 2

    No, but I guess I did bite on the troll carrot. Thats why I took off my +1 Bonus. :)

    JOhn