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Palm Ships With 12-bit Screen, Says 16-Bit On Box

Launch was among the many readers to point out that "Palm recently announced that they made a mistake in their product description of the m130... it doesn't have the 16-bit screen they advertised. Rather then admit the mistake, Palm is using every ounce of their spinning power to mislead its less tech-savy customers into believing that the palm m130 can display 58,621 'color combinations' rather then the 'more than 65,000 colors' it had previously stated; only a 11% difference. This tricky language is meant to shade the fact that a 12-bit screen can only display 4,096 colors... that's a 93% difference." Have they not learned from the mistakes of history? On the other hand, the screen resolution is 160x160 pixels.

315 comments

  1. That's ok... by IGnatius+T+Foobar · · Score: 5, Funny

    There are plenty of geeks out there who would love to own a PDA with 4096 colors! That's the number of colors the Amiga could display. Think of the nostalgia value!

    --
    Tired of FB/Google censorship? Visit UNCENSORED!
    1. Re:That's ok... by DrFatal · · Score: 1

      4096 colors, that would be HAM (Hold And Modify) mode.. Sure, it worked for pictures, but I'd never read text in HAM mode. *brr*

    2. Re:That's ok... by Ilgaz · · Score: 0, Redundant

      Lets hope it has H.A.M. ;-)

    3. Re:That's ok... by Anonymous Coward · · Score: 0

      I only want it if it can do 4096 HAM with flickery interlacing in 320x480!

    4. Re:That's ok... by pytheron · · Score: 3, Funny

      This would make doing a port of Hollywood Strip Poker Pro from the Amiga worthwhile :p

      --
      "I am not bound to please thee with my answers" [William Shakespeare]
    5. Re:That's ok... by Cpt_Kirks · · Score: 1

      Jeez, I haven't played that in years! Should I get get my A500 out of the attic or break down and buy the emulator?

    6. Re:That's ok... by Anonymous Coward · · Score: 1, Informative

      HAM worked in horizontal bands - turning the mointor 90 degrees (warning: monitors actually have to be specially desgined to allow this for safety and also earth-magnetic-field reasons - so don't do it for a long period with an ordinary CRT monitor. Fine with LCD ones, though) meant you could keep the number of colours, and put the HAM-color-fringes on the less-intrusive vertical axis (human perception usually has a horizontal bias, you see...)

      OF course, later Amigas had HAM8, giving 262144 out of 16777216 colours - when a 256 colour VGA card for the PC was something of a luxury for most...

    7. Re:That's ok... by Alan+Partridge · · Score: 0, Flamebait

      why can't Americans distinguish between THAN and THEN?

      --
      That was classic intercourse!
    8. Re:That's ok... by Captain+Pedantic · · Score: 1

      What, you have to pay for the UAE now?

      --

      None are more hopelessly enslaved than those who falsely believe they are free. Johann Wolfgang von Goethe.
    9. Re:That's ok... by Anonymous Coward · · Score: 0

      Having sold my last Amiga some years ago, this is by memory.

      The amiga could display more than 4096 colors. The trick was to change the color palette for each line. So you would end up with 4096 possible colors per line.
      Maybe PDAs can do the same.

      That was a nice computer 10 years ago. ...

    10. Re:That's ok... by Black+Perl · · Score: 5, Funny

      why can't Americans distinguish between THAN and THEN?

      Your sooo write. I guess its because their to busy misspelling they're other homophones.

      --
      bp
    11. Re:That's ok... by Anonymous Coward · · Score: 0

      why can't Americans distinguish between THAN and THEN?

      Perhaps the same reason the British can't reply to the proper post.

    12. Re:That's ok... by abiogenesis · · Score: 1

      You didn't get it. The cool thing is that these Palms can display exactly as many colors as an Amiga does (in HAM mode, IIRC)... With UAE running on a PC you only see a subset of the maximum number of colors for the sake of emulation.

      --

      Donate free food to the hungry at The Hunger site.
    13. Re:That's ok... by Anonymous Coward · · Score: 2, Insightful

      HAM still wasn't pixel-addressable. Unless you limited yourself to 16 colors, you had to use the "modify" bits. The downside to this was that any kind of realtime application (word processor, game, paint program) had to do all the extra mucking about with remapping up to a 3-pixel wide fringe around any moving object. On a 7.14 mhz 68000, this was non-trivial. The paint programs that attempted it showed the pain - after every stroke the screen would regenerate and the color fringes around your strokes would be refined.

      HAM was great for pre-rendered graphics, like scans or Sculpt3D or Imagine animations, since all this HAM arcana could be worked out in advance.

      So, while HAM was really cool for letting you do full color 3D rendering, and play it back at 60 fields per second, it sucked hard for any kind of real-time drawing.

    14. Re:That's ok... by ranulf · · Score: 2
      I'd never read text in HAM mode.

      Why not? Text would be clear as you like.

      Basically, the 6-plane colour value was turned into a 2-bit selector and a 4-bit value. The selector decided whether the current colour was pulled from a plain palette register (max. 16 colours rather than 32) or had one of the red, green or blue components modified.

      It is perfectly possible to just use a standard 16 colour palette in HAM and have it looking like a normal mode (other than using up more memory and bandwidth than really necessary).

      Of course, HAM is at its best when converting from raw 12-bit images as then you can dither as appropriate, so that you change whichever component will get you closest to the desired colour. And of course, let's not forget that at the time JPEG was introduced the Amiga could do a far better job of rendering the pictures than most PCs with their sucky 256 colour palettes.

    15. Re:That's ok... by Anonymous Coward · · Score: 0

      Bad example. Either would be OK with me!

    16. Re:That's ok... by Anonymous Coward · · Score: 0

      10 years ago? I got my A500 in 1987, 15 years ago!!! :P

      Not to mention that the A1000 was out about a year or two before that.

    17. Re:That's ok... by Anonymous Coward · · Score: 0

      HAM was also limited to low-resolution mode. So if you like reading text in 320 by 200, great! (Yeah, I know about overscan and interlacing, so don't bother).

    18. Re:That's ok... by Cpt_Kirks · · Score: 1

      No, but you do have to pay for the Kickstart ROM, which is required. You can get it off your Amiga, if you have one, but that requires a cable that, IIRC, is more expensive than the ROM.

    19. Re:That's ok... by Captain+Pedantic · · Score: 1

      Good point

      --

      None are more hopelessly enslaved than those who falsely believe they are free. Johann Wolfgang von Goethe.
    20. Re:That's ok... by Captain+Pedantic · · Score: 1

      Yes, but having your own A500 means that you should be able to download a replacement Kickstart guilt free.

      --

      None are more hopelessly enslaved than those who falsely believe they are free. Johann Wolfgang von Goethe.
    21. Re:That's ok... by porkchop_d_clown · · Score: 2

      You must be one of them there homophobes I've heard about.

    22. Re:That's ok... by Anonymous Coward · · Score: 0
      HAM was also limited to low-resolution mode. So if you like reading text in 320 by 200, great!

      Most games ran in 320x200/256. Nobody had a problem reading text in those modes. You seem to be forgetting that the Amiga was a games machine.

      Granted, you can also use it for word processing or all manner of things in high res mode. I can't immediately think of anything that needed high res and lots of colours.

    23. Re:That's ok... by Anonymous Coward · · Score: 0
      [blah, blah, blah]

      How rare.

    24. Re:That's ok... by Anonymous Coward · · Score: 0

      Why are foreigners so jealous of Americans? Could it be because we have more freedom than any other country? Could it be because we are more powerful than every other country combined? Could it be because we are the technology capital of the world? Could it be because most of us have nice, straight, normal looking teeth?

    25. Re:That's ok... by Anonymous Coward · · Score: 0

      You lost the context of the discussion. We are talking about HAM mode on the Amiga - something absolutley not suited for game applications for the reasons already written.

      So we have:
      320 by 240 mode. Terrible for text presentation.
      HAM mode: terrible for text presentation (unless limited to the addressable 16 colors).
      Usable HAM modes for text presentation: 16 colors 320 by 240. Does this suck? Yes.

      Also, games were not 256 colors, they were almost all 32 colors. HAM games never took off because HAM was terrible for any real-time graphics, including games, paint programs, etc.

      If you are talking about the AGA chipset, you are having another conversation since it was a new HAM mode by then, and not limited to 4096 colors anymore. Of course real 16 bit cards were becoming available for PC/Mac at this time so even a super HAM was kind of lame due to all the other HAM limitations.

    26. Re:That's ok... by Anonymous Coward · · Score: 0

      I wrote 320 by 240 above. To beat the pendantic goofballs to the post: yes, I know the Amiga non-overscan mode was actually 320 by 200. I meant to type that.

    27. Re:That's ok... by leenix+usr · · Score: 0

      I guess its because their to busy misspelling they're other homophones.

      I'm sure you are making a funny by using "their" rather than "they are" or "they're". Surely *you* know better... :)

    28. Re:That's ok... by Anonymous Coward · · Score: 0

      You missed your, write, and to.

    29. Re:That's ok... by Anonymous Coward · · Score: 0

      Oh come on :-) A misspelling isn't less of an error just because you live in certain country.

      Yes I admire the many good parts of your nation, as I do not the bad parts.

      Could it be because we have more freedom than any other country?

      DMCA is a fine example of that.
      And how are your first and second amandments doing? Still going strong? Other things: Some forms of sex is prohibited in some states. Marijuana is illegal (whereas cigarettes and liquor apparently do not pose as much of a threat). You have Bush, Cheney and Ashcroft. Citizencorps. They tell you to report any suspicious behaviour (ie. "unamerican behaviour").

      Could it be because we are more powerful than every other country combined?

      I doubt that.
      I do, however, agree that you're powerful and do pretty much whatever you please with the rest of the world.

      Could it be because we are the technology capital of the world?

      There are huge differences between people. You have the geniouses over at MIT, at the same time you have those schmucks on Jay Leno's Jaywalking. But don't feel bad about that; we have those in every country.

      Could it be because most of us have nice, straight, normal looking teeth?

      So do I.

    30. Re:That's ok... by Skuld-Chan · · Score: 2

      I had a program for my A1200 that also worked on the A3000 I later aquired that would allow you to set a undocumented option in the mode prefs that basically allowed you to change the desktop res into ham mode. Granted - the artifacts would pop up any time you moved a window :) - but it worked.

      And on the A1200 with Ham-8 (262,144 colours) it looked beautiful :).

    31. Re:That's ok... by Anonymous Coward · · Score: 0

      Plus the missing apostrophe in "its."

    32. Re:That's ok... by King+of+the+World · · Score: 1

      With 4096 colours we're talking about the A500 here so most games did not run in 256 colours. Street Fighter 2 on the amiga was in 32 colours, and that was pushing it. They used the copper chip to provide gradients and guff but one can hardly count that.

  2. woho! by term_0z · · Score: 0, Funny

    Woho, finaly you can play nethack in colors!

    1. Re:woho! by i0lanthe · · Score: 1

      Woho, finaly you can play nethack in colors!

      Dude... are you going to pass that around, or smoke it all yourself?

      --
      "The Crystal Wind is the Storm, and the Storm is Data, and the Data is Life"
  3. REFUND!! REFUND!! by Ghengis · · Score: 1, Insightful

    They should follow in HP's footsteps with a full refund. Then, maybe their customers can use the money to get a cool (and more honestly advertised) PDA like a Handspring or a Sony. Just my 2 cents.

    --

    "The best laid plans of mice and men gang oft agley..." - ROBERT BURNS

    1. Re:REFUND!! REFUND!! by Anonymous Coward · · Score: 1, Funny

      Yes, great idea. Maybe you should work for Palm. You sound like you have a good business head on your shoulders.

    2. Re:REFUND!! REFUND!! by Ghengis · · Score: 1

      A kid can dream, can't he?

      --

      "The best laid plans of mice and men gang oft agley..." - ROBERT BURNS

    3. Re:REFUND!! REFUND!! by Anonymous Coward · · Score: 0

      You fuck moderators had to mod this guy to 0??? For an on-topic, non troll, arguably funny post?
      Not even back down to 1?

      God, I hate you fucks.

    4. Re:REFUND!! REFUND!! by Anonymous Coward · · Score: 0

      European consumer laws gives the end customer the right for a touch up or a refund for a duration of 2 years after purchase when the device was defective (including hidden defects, advertised features that the device in fact does not have etc). There is a time limit within that you have to report the defect to your vendor after you learned about it though (a month afaik). Also there is no escape through the usual disclaimers that state that the device is sold as is and does not do anything in particular, not even the stuff it is intended for, as the law does not allow to forfeit your cunsumer rights by a standard text block in the manual.

  4. Bah. by Anonymous Coward · · Score: 2, Funny

    640 colours ought to be enough for everyone...

  5. Bah! by Anonymous Coward · · Score: 1, Informative

    It's disgusting to see the marketing spinners at work again... but what's even more disusting is that it will work. Watch and see - most people are too busy to care about the difference between 'colours' and 'colour combinations', and without a strong counter-spin from a competitor I am certain they will get away with this one.

    1. Re:Bah! by CountBrass · · Score: 1

      And if that's the case the difference obviously isn't important to "most people".

      --
      Bad analogies are like waxing a monkey with a rainbow.
    2. Re:Bah! by LafinJack · · Score: 1

      Watch and see - most people are too busy to care about the difference between 'colours' and 'colour combinations', and without a strong counter-spin from a competitor I am certain they will get away with this one.

      Not to mention the 'color' and 'colour' difference they were worried about before. ;)

      --
      we are building a religion
      a limited edition
      we are now accepting callers
      for these pendant key chains
  6. Palm giving a refund? by Anonymous Coward · · Score: 5, Funny

    Ok, so Palm should just refund the 4 bits to everyone who bought the m130. Hell, it's only 50 cents, what's the big deal? :)

    1. Re:Palm giving a refund? by modulo · · Score: 1

      Per pixel.

      That's $8450.00! I'm buying one right now!

      --

      ...but the language is MUMPS, which I will not utter here

    2. Re:Palm giving a refund? by stinkydog · · Score: 2

      Ok, so Palm should just refund the 4 bits to everyone who bought the m130. Hell, it's only 50 cents, what's the big deal? :)

      Start 'New Math'

      Thats 4 bits per pixel @ 12.5 cents each.
      160x160 = 256000 Pixels.
      $12800 per unit

      Minus layer fees for the class action suite $12799.50 per unit
      Equals $.50 rebate coupon for a per user

      Right on AC Brother

      SD

      --
      âoeWho knew something as harmless as willful ignorance could end up having real consequences?â
    3. Re:Palm giving a refund? by p3d0 · · Score: 1

      I didn't know class action suites had layer fees.

      --
      Patrick Doyle
      I mod down every jackass who puts his moderation policy in his sig. Oh, wait a sec....
    4. Re:Palm giving a refund? by Anonymous Coward · · Score: 0

      Isn't a layer fee what comes from being screwed by your lawyer?

    5. Re:Palm giving a refund? by mudder · · Score: 1

      What's a class action suite? Is that a REALLY big hotel room where the class stays during it's suit?

    6. Re:Palm giving a refund? by emmons · · Score: 1

      It's what? During it is suit? Hmm.

      --
      Do you even know anything about perl? -- AC Replying to Tom Christiansen post.
  7. Poor Service by LaNMaN2000 · · Score: 4, Insightful

    A company that actually cared about customer satisfaction would immediately offer to allow customers to return their PDAs, and a repackaging of unsold units to reflect the actual capabilities of the product. Though a recall would be expensive and likely require a product redesign, such an offer would likely be cost-effective and give consumers a reason to feel positively about the company.

    Since most people probably saw the PDAs before they bought them, they must have been satisfied enough with the appearance of the display at the time of purchase. It would therefore be unlikely that a specification change would convince them to return the PDA and lose any data that they stored on it.

    Why is it so difficult for companies to do the right thing, even if it will cultivate a more positive image for them in the long run, at a limited expense?

    --

    ByteMyCode.com: A Web 2.0 code sharing community.
    1. Re:Poor Service by Angry+White+Guy · · Score: 2, Interesting

      If they wanted to save money, they could just send out a coupon to all the owners who filled out their little registration card. $50 off the latest and greatest Palm. Most people would already have a PDA and not want a new one, and the majority of the warranty cards would go unreturned anyways.
      The appearance of doing the right thing, they save some money, and maybe the coupons will get circulated to someone who doesn't have a PDA, thereby getting a potential customer away from Handspring or HP...

      --
      You think that I'm crazy, you should see this guy!
    2. Re:Poor Service by goonies · · Score: 2, Interesting

      It's not even necessary to recall all the PDAs and repack them. Simply send out Stickers that say 12bit Display and tell the sellers to put one on every box. Plus maybe a handout that informs of the "typo" in the handbook.

      --
      .sigh
    3. Re:Poor Service by gwernol · · Score: 2

      Why is it so difficult for companies to do the right thing, even if it will cultivate a more positive image for them in the long run, at a limited expense?

      In Palm's case its almost certainly because they are rapidly running out of money. Look at their most recent 10K filing, which shows their cash reserves have fallen steadily over the last three years:

      June 2000: $1,062,128
      June 2001: $ 513,769
      June 2002: $ 278,547

      (all figures in thousands of dollars).

      I would guess that Palm are very reluctant to dip further into these dwindling cash reserves to fund a recall or other scheme. They believe the short term PR nightmare is better than the risk of running out of money.

      The real world is usually more complex and messy than simple ideas of what is "right" or "wrong". Of course sometimes (Enron, WorldCom) it can be pretty clear...

      --
      Sailing over the event horizon
    4. Re:Poor Service by Anonymous Coward · · Score: 0

      So? I want free stuff. Waah waah waah.

    5. Re:Poor Service by Anonymous+DWord · · Score: 2

      June 2000: $1,062,128
      June 2001: $ 513,769
      June 2002: $ 278,547
      (all figures in thousands of dollars).


      So in June of 2000, they had a billion dollars in cash? And now they only have 278 million? What the hell did they spend it all on, Enron stock?

      --
      "If he thinks he can hide and run from the United States and our allies, he's sorely mistaken." Bush on bin Laden
    6. Re:Poor Service by God!+Awful · · Score: 2


      Why is it so difficult for companies to do the right thing, even if it will cultivate a more positive image for them in the long run, at a limited expense?

      I always wonder the opposite. Why do /. readers feel they have the perogative to tell companies how to run their business even though it is clear that most /. readers have absolutely no business sense? Is it worthwhile to cultivate a positive image? Absolutely. Is it worthwhile to cultivate a positive image at any cost? Of course not.

      Companies can often be quite ruthless in their valuation of goodwill. Take, for example the GM "defective door latch case", which was probably the inspiration for the 1991 film Class Action. GM estimated the cost of a recall at $916 million, but they were sued for only $150 million (plus they spent an undisclosed amount of money on secret repairs and out-of-court settlements).

      Still, is a positive image worth $766 million? GM figured no. Besides, announcing the flaw would probably have given them negative publicity in the short term (manufacturer of unsafe cars), not positive publicity (responsible corporate citizen). And today, how many people actually know about this case? Can you honestly say that this case has altered your car buying decision?

      I chose an extreme example to illustrate this, but I hope you get the point. If GM feels it is cost effective to kill people rather than recall their $20,000 products, what makes you think it is cost effective for Palm to recall their $200 products just for the sake of their public image? It may be "the right thing to do", but you have no business preaching that it will save them money in the long run.

      -a

    7. Re:Poor Service by Trillan · · Score: 1

      Um... Palm's already announced a repackaging. Several days ago, when this story first broke. A better question is why SlashDot so far behind and so incomplete on reporting it.

    8. Re:Poor Service by ChrissMari · · Score: 1

      why are business sense and ethics mutually exclusive ideas to most people?

      Is money worth screwing people over? No, it shouldn't be. Rather than worrying about the bottom friggin line, or good or bad PR, companies should correct their mistakes. There is more to life than the bottom line.

      Of course, none of this would be a problem if the government owned all buisness and we called each other comrade.

  8. 12 bit? by RawCode · · Score: 3, Informative

    This should explain that. From Wired:

    The m130 actually supports 4,096 colors typical of a 12-bit screen. But by using blending techniques, the company can display 58,621 "color combinations -- approximately 11 percent fewer color combinations than we had originally believed" on the m130 handheld, said Palm spokeswoman Marlene Somsak.

    1. Re:12 bit? by macdaddy357 · · Score: 1

      It should surprise no one when a 12 bit display is advertised as a 16 bit display by a 2 bit company. Palm needs to free BeOS! It does no one any good sitting on a shelf!

      --
      How ya like dat?
    2. Re:12 bit? by gonar · · Score: 4, Insightful

      using the same techniques on a true 65k color display, you could probably get within 11% of true color.

      does that make weasel words and misrepresentations OK?

      this is bullshit marketing crap and they should be punished for it.

      dont buy this product. e-mail them and tell them you won't buy any of their products because you can't trust them.

      show them that honesty is important in business.

      --
      The difference between Theory and Practice is greater in Practice than in Theory.
    3. Re:12 bit? by Anonymous Coward · · Score: 0

      Well thats nice, but lets remember that this thing only has 160x160 pixels to play with. Assuming that this "color blending" scheme uses two pixels to represent one colour (Simple dithering), then this effectivly reduces the resolution to 80x160 (Or 160x80). So your choice is either 4bits less per pixel, or half the vertical resolution. Either way, that would seem to be deceptive marketing, no?

    4. Re:12 bit? by hey! · · Score: 2

      If I remember correctly from my psychology class, humans do not perceive color features with the same acuity as black and white. So the loss of perceived sharpness isn't going to be quite as bad as you suggest. Still doesn't excuse the fib though.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    5. Re:12 bit? by DrXym · · Score: 4, Funny

      ... and when questioned about the blending technique, Palm spokeswoman Marlene Somsak replied, "each palm ships with a frosted glass display. The inability to see individual pixels or whole words for that matter dramatically increases the number of colors the user perceives".

    6. Re:12 bit? by Anonymous Coward · · Score: 0

      Thats true. In fact, thats the principle that MPEG encoding works on; the human eye is more sensitive to the luminesence (sp?) information than the colour, so the colour information is encoded with more loss than the luminance component.

      Having said that, with only 160 pixels in the first place, loosing half of them is a lot, and I'm pretty sure I'd notice that...

    7. Re:12 bit? by guttentag · · Score: 4, Funny
      Color combinations, eh?

      So if I have a 2-pixel by 2-pixel screen whose pixels display either black (on) or white (off), I can claim my screen supports 5 color combinations:

      1. Black (4 black pixels)
      2. Dark Grey (3 black, 1 white)
      3. Quasi Grey (2 black, 2 white) -- The Margarine of Grey, not Grey enough
      4. Light Grey (1 black, 3 white)
      5. White (4 white)
      That makes sense, if I've gone cross-eyed and can see only a big blur of the average of colors.
    8. Re:12 bit? by stickyc · · Score: 2, Funny

      "each palm ships with a frosted glass display. The inability to see individual pixels or whole words for that matter dramatically increases the number of colors the user perceives".

      Where I come from, a similar effect is achieved with generous application of alcohol.

      My people call the technique "Beer Goggles".

    9. Re:12 bit? by Anonymous Coward · · Score: 0

      What you have described is not necessarily bad. All color CRT and LCD displays that I know of display only three colors: red, green, and blue.

      If Palm wants to increase the effective color depth by combining pixels that neighbor each other in space, that's fine with me, as long as they correctly state the effective resolution of the display.

      There is a similar technique they can use by combining pixels that are adjacent in time ("color-switching"). Again, to me this is fair game -- but only if they correctly state the effective refresh rate of this display.

      It is legitimate for them to advertise these features, since they really do affect the the performance of the device, quite probably in a way that most people consider helpful. The only issue to me is that they should also advertise the tradeoffs of this design.

    10. Re:12 bit? by Anonymous Coward · · Score: 0

      the phenomenon involving two large furry pixels and a frosted face is known as:

      Arabian Goggles.

  9. reminds me of... by Alien+Being · · Score: 4, Funny

    an old Steven Wright joke that went something like...

    I went to the 24 hour store and the clerk was closing up.

    "I thought you were open 24 hours."
    "Not in a row."

    1. Re:reminds me of... by DrSkwid · · Score: 1

      i like

      "i put instant coffee in the microwave and nearly went back in time"

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    2. Re:reminds me of... by _ph1ux_ · · Score: 1

      I can levitate birds..... but nobody cares.

  10. aw cmon by tanveer1979 · · Score: 0, Troll

    Thats just 4 bits man, and so much hue and cry.. people have run away with millions of dollars, sure cant we let palm dearie to have 4 itsy bitsy teeny weeny bits?
    And if you want colours GeForce is always there ;-)

    --
    My Aurora : http://www.youtube.com/watch?v=o91ZsGwJYyg
    FB : https://www.facebook.com/TanveersPhotography
  11. Sounds to Me Like a Job for the FTC... by Vortran · · Score: 3, Interesting

    Calling Mr. Muris! Mr. Muris? Are you there?

    I do believe reading a quote from Tim where he said that the FTC will not tolerate companies not living up to their promises and misrepresenting their products.

    I'll be very curious to learn if we get any FTC action on this.

    .sig - Would not a Microsoft employee, by any other name, smell the same?
    Vortran out

    --
    Knowledge is like ignorance.. too much can be just as bad as not enough.
    1. Re:Sounds to Me Like a Job for the FTC... by Jucius+Maximus · · Score: 5, Interesting
      "I do believe reading a quote from Tim where he said that the FTC will not tolerate companies not living up to their promises and misrepresenting their products. I'll be very curious to learn if we get any FTC action on this."

      Perhaps it is about time to file a complaint with the FTC and see what they think of Palm and this misleading advertising.

    2. Re:Sounds to Me Like a Job for the FTC... by ch-chuck · · Score: 1

      All you would get is some useless blather about the wonderful power of free markets, capitalism, deregulation and caveat emptor.

      --
      try { do() || do_not(); } catch (JediException err) { yoda(err); }
  12. Palm Infocenter has complete story by Launch · · Score: 5, Informative

    Apparently this debate has been going on a long time... Palm info center has a good article about it... And the PIC forum where the debate first broke.

    --
    Your mammas flamebait.
    1. Re:Palm Infocenter has complete story by Anonymous Coward · · Score: 0

      I'm sorry, but even calling it a "debate" is itself, a strong Palm-apologist position. It's like debating whether or not Clinton lied when he said "I did not have sex with that woman." There isn't any real controversy here: Calling it 16-bit color was misleading.

    2. Re:Palm Infocenter has complete story by Launch · · Score: 1

      I'm sorry, it might have been worded wrong.... The debate I was reffering to was the debate over whether the palm screen was 12 or 16 bit... no one seemed willing to crack open their palm to do testing on the screen so many users loaded color pallets as jpgs etc so that the human eye could detect weather it was truely a 12 or 16 bit screen... Even though the pictures showed that it was definitly not a 16-bit screen most of the PIC forum users refused to believe it... only two or 3 people stuck to their guns and said that Palm's website was lying... a wired magazine writer stumbled upon the forum, and ultimately got palm to admit their mistake (if you can call their spin an admission).

      --
      Your mammas flamebait.
  13. if they plan on using palms to view their finances by SirSlud · · Score: 3, Funny

    I sure hope red is one of those 4096 colours ...

    --
    "Old man yells at systemd"
  14. Res, Colors... by ackthpt · · Score: 1
    On the other hand, the screen resolution is 160x160 pixels.

    Not that you could actually tell the difference in number of colors... I'd think 4,096 is probably sufficient, unless you have to view something with 200 shades of pink, which really threw my digital camera. I had some sort of chunks of pink, from photographing a hot-pink Fender HM-Strat, looked really bizarre, but some dithering would have been acceptable.

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Res, Colors... by Anonymous Coward · · Score: 0

      160*160 is 25600 individual pixels (Assuming all of them are visible) That means that with only 12 bits per pixel, every possible colour can used 6.25 times. You could very easily see the repetative colours with that.

      With 16bit, you can have 65,356 colours. On a 160*160 screen, that means you can only show a third of all possible colours on the screen at any one time.

      My point is that you could certainly tell the difference between a 12bit gradient and a 16bit gradient. Wether or not you could see the difference between 12 and 16 bit on such a small screen is a different matter. I'd assume that the LCD screen would quickly wipe out some of those 65,356 colours anyway, not to mention lighting. Usage would be an important factor, too (How many people display photorealistic images on a 160x160 screen?).

      Still, its a bit of a gip...

    2. Re:Res, Colors... by Peter+Harris · · Score: 2

      Anyway, heavy "palm" users only need black and white for text plus 4094 skin tones.

      --

      -- What do you need?
      -- Gnus. Lots of Gnus.
  15. 93% difference by jukal · · Score: 2, Insightful

    I belive that for the user experience the difference must be just a few percents - especially on a palm device with a limited resolution and screen size. Ofcourse, the coolness factor can decrease by 99%, but that does not matter in reality.

    1. Re:93% difference by ajs · · Score: 2, Troll

      The difference will not show in most of the productivity apps that are popular on palm devices, but the new big push, and certainly my reason for wanting color on a palmtop is the Web. Browsing the Web with a 12-bit pallette is going to hurt.

      Try this. XFree86 allows -depth settings of 5, 15 and 16 among others. Try firing up a server under 16 bits. Bring up a browser and view a few sites. Then re-start the server at 15 bits and see the massive difference. Now imagine that difference magnified by a factor of 8! 12 bit display would really suck.

      And all that assumes average Web needs. If you work with color-sensitive applications (no, Timmy pr0n is not the only thing that needs rich color), the palmtop becomes worthless for previewing someone's work while you're on the run.

    2. Re:93% difference by perljon · · Score: 1

      But in order for an accurate depiction, remember to set your resolution to 160X160

      --
      This isn't the sig you are looking for... Carry on...
  16. They should have kept quiet by MjDascombe · · Score: 1

    I bet no one would have gone looking for the 5000 missing colours... :P

  17. Re:But... by Anonymous Coward · · Score: 0

    My girlfriend always tells me that size doesn't matter...

    where is your girlfriend, and where may i hit on her.

  18. Anyone an idea? by Anonymous Coward · · Score: 0

    Does anyone have an idea how many color combinations can be shown on a real 16-bit display? That would be an interesting comparison with the PR-talk from Palm!

    1. Re:Anyone an idea? by Anonymous Coward · · Score: 0

      2^16 = 65536

    2. Re:Anyone an idea? by DrXym · · Score: 2

      2 ** 16 of course, not that the human eye would actually be able to perceive the differences between some of them.

    3. Re:Anyone an idea? by IkeTo · · Score: 1

      But... gotta define "color combination" "properly" first, in a way that 12-bit display can display 58621 color combinations. I've made a few tries... they either get too large or too small, nowhere near... :p

  19. Better linkage.. by SteveX · · Score: 3, Informative

    It's a shame that Slashdot linked to an article about the Jornada's problem that didn't mention HP's awesome response: Offering a full refund to anyone who bought one. Palm is coming nowhere close to this.

    - Steve

    1. Re:Better linkage.. by Queuetue · · Score: 3, Informative

      Read the article - It does mention it.

      According to AlexanderOgilvy, H-P's public relations firm for the Jornada handheld devices, an upgrade is simply not possible. (Jornada 420 owners will recall that last year H-P released a software upgrade to the device's display driver to increase resolution.) AlexanderOgilvy also confirmed that H-P would refund the full purchase price of any dissatisfied Jornada 540 series Pocket PC buyer.

    2. Re:Better linkage.. by stevens · · Score: 0, Redundant
      It's a shame that Slashdot linked to an article about the Jornada's problem that didn't mention HP's awesome response: Offering a full refund to anyone who bought one. ...

      From the linked HP article: "AlexanderOgilvy also confirmed that H-P would refund the full purchase price of any dissatisfied Jornada 540 series Pocket PC buyer."

    3. Re:Better linkage.. by SteveX · · Score: 2

      Ah yes you're right, I missed that.

      Still, the article is a pretty negative one considering that I don't think there's a better response HP could have made.. Most companies deny the existence of problems.

      I have an iPaq and I'm still miffed about the fact that you can't push more than one button at a time (makes playing games on it very difficult). Compaq doesn't think it's a problem.

      = Steve

    4. Re:Better linkage.. by pcwhalen · · Score: 1

      Linkage? Rhymes with ....

      "Do women know about shrinkage?"
      "What do you mean, like laundry?"
      "No..."
      "Like when a man goes swimming... Afterwards..."
      "It shrinks?"
      "Like a frightened turtle."
      "Why does it shrink?"
      "It just does."
      "I don't know how you guys walk around with those things."
      - George, Elaine and Jerry, in "The Hamptons"

      12 bits ain't 16 any way you slice it. I ought to know, I'm not just an attorney, but I play one on TV. These guys keep me in business.

      --
      Pay no attention to the man behind the curtain with all your metadata.
  20. Death to PDAs! by MosesJones · · Score: 2

    No seriously, why would anyone buy PDAs with the likes of the Nokia and Ericsson PDA/Mobiles hitting the market ? Less functionality, less stable OS, all around its not as good a product.

    So sure they've lied about the colours, but then they have to or it doesn't stand out _at all_ amoung similar products with better functionality and PDA/Phones that wipe the floor with it.

    --
    An Eye for an Eye will make the whole world blind - Gandhi
    1. Re:Death to PDAs! by aluminumcube · · Score: 3, Informative
      There are plenty of reasons to want a Palm over a 'Smart' cell phone-

      Screen Size
      I have an Erricson 68i, and it's cool, but the tiny screen isn't something I really want to read email on. Of course, people say 'Well, it's just for quick mobile messages' but the people sending me email don't know that.

      Lots of Applications
      Ever browse through the list of applications out there for Palms? People have developed applications for almost any need, from graphing calculators on par with TI-85s to databases that help Landing Signal Officers on aircraft carriers grade landings.

      Better Text Input
      I am not a Japanese schoolgirl, so I can't type 80wpm with my thumbs on a cell phone...

      Better Sync with my Computer (OS X)
      Most of the 'Smart' cell phones only offer Windows sync software that works with Outlook.

      I think the only product that really gets the CellPhone/PDA hybrid right is the Treo, but I refuse to pay/live with Handspring's very plasticky build quality that feels like a toy.

    2. Re:Death to PDAs! by vrai · · Score: 1
      Because I want my phone to be as tiny as possible (I've got a Nokia 8890, and won't tolerate any phone larger than that) but I want my PDA to be large enough to display a decent amount of information and still be readable (like my Visor).

      A PDA/Phone is either a too-large phone, or a too-small PDA. For me this is a very sub-optimal solution to the problem at hand.

  21. that is just plain wrong by AssFace · · Score: 5, Funny

    before I was darn positive I could be playing the new Doom 3 on it and bask in the sheer beauty. Now I have so few colors that I'm not even sure it is still truly color.
    I wonder if my e-mails and phone numbers will even work with the fewer colors?
    probably not.

    --

    There are some odd things afoot now, in the Villa Straylight.
  22. No Concerns by Gaggme · · Score: 0

    In all truth, can anyone beyond hardcore geeks tell the difference in you desktop when you swap from 16 bit color to 32-bit color? the difference there is a few million colors, so what with the big deal with a loss of 61,000?

    even with 4K colors, you can accuratly display any photo on your PDA with minimal loss of quality.

    Excellent example, the color books at Sherwin Williams, you really think that have over 4000 different colors in that book, and most of those almost look that same as another color.

    --
    My ignorance is a perfect shield against your logic.
    1. Re:No Concerns by Anonymous Coward · · Score: 0

      "In all truth, can anyone beyond hardcore geeks tell the difference in you desktop when you swap from 16 bit color to 32-bit color? the difference there is a few million colors, so what with the big deal with a loss of 61,000?"

      The switch from 256 colours to 16 colours "only" loses 240 colours, yet the difference is obvious.

      The problem with 4,096 colours is that you only have 4 bits per colour gun, which makes the difference between adjacent colours easily visible to the naked eye. If you have sufficient resolution then this may not be a problem. Printers, after all, use only 4 colours.

    2. Re:No Concerns by GigsVT · · Score: 1

      Excellent example, the color books at Sherwin Williams, you really think that have over 4000 different colors in that book, and most of those almost look that same as another color.

      Are you colorblind or something? I work in the printing industry, and flipping through a Pantone book, each color looks distinct to me. I couldn't say, hey, that's the same color as that other color. In other words, given an unlabelled sample, I could find the pantone color it was (Assuming it was run to a fairly normal density). Some of them are pretty close to each other, but not the same color.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    3. Re:No Concerns by RobertNotBob · · Score: 1
      Actually, hardcore geeks are never the ones I have to worry about when I am dealing with video or printing abilities. It's those darned marketing types.

      I have met people who can instantly tell the difference between 24 and 32 bit color. And then the will complain endlessly if their monitor does not present 32 bit color EXACTLY like the monitor in a different room (lit by different types of lights).

      Don't worry about the geeks; there are much better things to worry about.

      --
      ___ I don't respond to Anonymous Cowards, and I Never Mod them UP.
    4. Re:No Concerns by realgone · · Score: 4, Insightful
      In all truth, can anyone beyond hardcore geeks tell the difference in you desktop when you swap from 16 bit color to 32-bit color?
      Speaking as a professional designer -- yes, absolutely. Back in the day when 16-bit displays were all too common, I'd have to use them to show 32-bit work to clients. Almost invariably, those clients would notice the resulting dithering/banding in the art. I'd have to reassure them that these were screen artifacts that wouldn't show up in the printed output. And these were hardly tech-savvy people.

      But beyond that, I'm not even sure your 16-bit v. 32-bit example is a fair comparison in this case. The differences between individual "adjacent" colors get smaller and smaller the larger you make the palette. To argue your case might be like arguing that the difference between .0001 and .001 is the same as that between 1.0 and 0.1; sure, it's only a decimal place, but the resulting error would be far greater in the second case.

      Excellent example, the color books at Sherwin Williams, you really think that have over 4000 different colors in that book, and most of those almost look that same as another color.
      Terrible example. Were you planning to use all 4,000 of those colors on your wall at the same time? (If the answer's "yes", I'd like to humbly apologize, Sir Elton John. My mother loves your music.)
    5. Re:No Concerns by Anonymous Coward · · Score: 0

      Gee, you work in the printing industry and you can make out very subtle differences in colors? Dang, who'da thunk it...

    6. Re:No Concerns by Anonymous Coward · · Score: 0

      Try looking at a grayscale gradient on a 12, 16, 24, and 32 bit color display. You will see the difference. On a 12 bit display it's only 16 shades of gray.
      Anyways I own a palm505 and I should admit the display is so blurry that 4096 or 64k colors would look the same on it.. call it hardware "blending" :)

    7. Re:No Concerns by ShavenYak · · Score: 1

      Were you planning to use all 4,000 of those colors on your wall at the same time? (If the answer's "yes", I'd like to humbly apologize, Sir Elton John. My mother loves your music.)

      Heh heh, you had me looking back at the parent to see if it was actually posted by Sir Elton John.

      --

      Hey kids, there's only 5 days left 'til Yak Shaving Day!
    8. Re:No Concerns by Anonymous Coward · · Score: 0

      Huh? 32 bit color is just 24 bit color with 8 bits for transparency. They are both still 16.7 million colors. For normal desktop usage I really doubt they can tell the difference.

  23. Re:Buy a Zuarus! by CountBrass · · Score: 1

    ...and be incredibly frustrated by the great hardware married with crap firmware and software.

    --
    Bad analogies are like waxing a monkey with a rainbow.
  24. Original pics by Draoi · · Score: 4, Interesting
    Here are the original pics that broke the story on the Palm message boards ..

    And, yeah, I do have a Palm M130. My partner recently bought a re-con Handspring at Fry's and I was amazed at the qualitative difference of the tro screens .... *grr*

    --
    Alison

    "It is a miracle that curiosity survives formal education." - Albert Einstein

    1. Re:Original pics by Anonymous Coward · · Score: 0

      Damn geo[sh|c]ities can't even stand up to a minor slashdotting....

    2. Re:Original pics by Alsee · · Score: 2

      Anyone got a mirror? Prefferable not a mirror on Geocities that will shut down 3 minutes after being posted on slashdot? :)

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  25. Blending techniques by hugesmile · · Score: 4, Interesting
    But by using blending techniques, the company can display 58,621 "color combinations -- approximately 11 percent fewer color combinations than we had originally believed" on the m130 handheld, said Palm spokeswoman Marlene Somsak.

    I wonder if those blending techniques amount to bleed from one pixel to another, and it's actually poor quality and the user's eyes that are doing the blending.

    I imagine those SAME blending techniques would yield 65536 x 65536 colors in 16-bits, and so they are actually significantly more than 99% off the specification.

    ok, graphics geeks... factor 58,621. You get 31 x 31 x 61. Looks like 5-bits, 5-bits, and 6-bits, blended. I'm wondering how they came up with that number of colors! Any ideas?

    1. Re:Blending techniques by roarl · · Score: 5, Informative
      ok, graphics geeks... factor 58,621. You get 31 x 31 x 61. Looks like 5-bits, 5-bits, and 6-bits, blended. I'm wondering how they came up with that number of colors! Any ideas?

      By dithering (mixing) 4 pixels in a 2x2 pattern, 16 colors can be mixed into (16-1)*4+1 = 31 colors. By dithering 2x1 pixels, 16 colors can be mixed into (16-1)*2+1 = 15 colors. So, by using a 2x2 dither pattern for green, and a 2x1 dither pattern for red and blue, 31x31x61 colors can be produced.

      I do believe this is the correct explanation, but it seems so contrived that I suspect some boss ordered his engineer to invent a reason to come up with a number close to 65536. In a program, it would be much easier to do a 2x2 dither pattern for all three components, yielding 226981 colors.

      For interested readers, a transition from one color to another using a 2x2 dither pattern can be as follows.

      00 10 10 11 11
      00 00 01 01 11

      As you see, two colors turns into (2-1)*4+1 color patterns.

      --
      Welcome to the group of sentient observers that have reflected upon this statement
    2. Re:Blending techniques by roarl · · Score: 3, Informative
      Ooops, I posted that one a little too fast.
      (16-1)*4+1 = 61
      (16-1)*2+1 = 31
      (2-1)*4+1 = 5

      But you already figured that out, didn't you.

      --
      Welcome to the group of sentient observers that have reflected upon this statement
    3. Re:Blending techniques by streak · · Score: 1

      Exactly.
      Dithering DOES NOT MEAN that the display is 16-bit. Of course Palm says "color combinations" not specifically colors, which is total marketing BS and is meant to mislead people.

      I suggest people call up their Better Business Bureau.

    4. Re:Blending techniques by bembleton · · Score: 1
      Is it possible instead to flicker between pixel colors to achieve a bleneded color? I have a TI86 and a grayscale picture viewer that allows up to 4 (or 8, i can't remember which) grayscales by turning pixels on and off at varying, offset rates.

      For instance, turn a pixel off (white) for 1 cycle and on (black) for 3 and repeat gives a 75% gray.

      Or does Palm have enough power to do that in full color?

    5. Re:Blending techniques by PacoSuarez · · Score: 1

      It kind of makes sense that they do 2x1 dithering for red and blue. That way they keep the number of colors under 2^16 and can still use the 5+6+5 representation, using 16 bits per pixel. I guess the video RAM still uses 65536 colors, but some of them map to the same pattern.

      The thing is, that "color combinations" are not good enough. In top of the 11% number of colots less, colors are not uniform, but simulated with patterns of 2x2 pixels, which is probably very noticeable.

    6. Re:Blending techniques by Puk · · Score: 2

      It does seem to work out as you say. However, by doing this, you've cut the effective resolution in half in each direction. If they want to claim to be off by 11% on colors but 75% on resolution, that's fine with me.

      Taken to the extreme, they could come up with a full-screen dither and have an enourmous number of colors for their 1 effective pixel. :)

      This is not meant as a rant at you -- just that I still disagree with their overall claim. I think that none of this would have been so annoying (not to me, I have a Treo 300 with an admitted 12-bit color screen) if they would just slap correction stickers on pre-printed boxes and allow those who want to to return the product for a refund. I suspect most people wouldn't even bother.

      -Puk

  26. Excuse me? by hacker · · Score: 1

    Why is everyone jumping on Palm about this? The Compaq iPAQ has a 12-bit screen and produces *ONLY* 4,096 colors. The m130, by contrast, produces *MORE* colors, using blending techniques.

    1. Re:Excuse me? by CountBrass · · Score: 1

      Because Palm were less than honest - they claimed it had 16bit colour resolution.

      --
      Bad analogies are like waxing a monkey with a rainbow.
    2. Re:Excuse me? by Draoi · · Score: 5, Insightful
      Except that people *know* it. Oh look, the crappy Compaq only has a 12-bit screen depth. I think I'll buy the cool Palm M130, 'coz it's got 65,000 colours ....

      Palm published incorrect information which probably led many away from competitors' products. This is serious stuff. Now those people (including me) feel a bit deceived.

      --
      Alison

      "It is a miracle that curiosity survives formal education." - Albert Einstein

    3. Re:Excuse me? by liquidsin · · Score: 3, Insightful

      Compaq actually markets the iPaq as having a 12 bit screen. Therefore, people who wanted higher res may have bought the Palm instead, thinking they were getting something much better. Oh, by the way, I have a computer to sell you. It runs at 17 Ghz. Ok, I lied, it's only 1.5 Ghz, but your old computer was only 800 Mhz, so really, why are you complaining?

      --
      do not read this line twice.
    4. Re:Excuse me? by jerrytcow · · Score: 5, Insightful

      Why is everyone jumping on Palm about this? The Compaq iPAQ has a 12-bit screen and produces *ONLY* 4,096 colors. The m130, by contrast, produces *MORE* colors, using blending techniques.

      Because the blending technique is nothing more than dithering.

      From the Palm support site:
      The color technologies Palm employed in the m130 handheld to deliver text and images include frame-rate control and dithering techniques. (Frame-rate control turns pixels off or on to deliver a specific shade of color. Dithering uses a group of adjacent pixels to convey a composite color.)

      If Palm gets away with this, we will never know the bit depth of video cards, handhelds, cell phones, etc. since companies will be able to claim any number they want because their product's display can dither. I say nip this in the bud and get Palm to admit it only produces 4,096 colors.
      And yes, I am aware that they claim it uses "frame rate control" too, but it seems this is nothing more than a pixel flashing so it appears to be a less intense color - surely all displays could do this too.

    5. Re:Excuse me? by Peyna · · Score: 2

      I don't know about you, but I can read numbers about what a display can do all day or I can pick up the two and put them side by side and decide for myself which looks better to me. More colors doesn't mean easier to look at and read, it just means more colors.

      --
      What?
    6. Re:Excuse me? by gilroy · · Score: 4, Interesting
      Blockquoth the poster:

      Why is everyone jumping on Palm about this?

      Because Palm took a universally-understood benchmark -- bit depth in colour -- and advertised an incorrect value. That's either incompetence or dishonesty. Then, when caught, they suddenly want to redefine the universally-accepted benchmark into something that is more palatable to them but incomprehensible to everyone else.


      Both the original error/lie and the spin are designed to obfuscate and make it harder to make a rational, intelligent decision. This, to me, implies that even Palm feels it cannot compete on a level playing field... which is why Palm is off my list for my next handheld.

    7. Re:Excuse me? by Draoi · · Score: 2
      I don't know about you, but I can read numbers about what a display can do all day or I can pick up the two and put them side by side and decide for myself which looks better to me.

      Sure, only I bought mine on-line & had only got the published spec to go on, as well as what I'd seen of the M5xx colour series which are actually true 64k machines. I didn't have any Handspring machines to compare to - they don't appear to sell here in Ireland (indeed, some of the Palm models are manufactured here).

      --
      Alison

      "It is a miracle that curiosity survives formal education." - Albert Einstein

    8. Re:Excuse me? by Anonymous Coward · · Score: 0

      Palm published incorrect information which probably led many away from competitors' products

      You mean like a certain Redmonian devil do?

    9. Re:Excuse me? by agallagh42 · · Score: 2

      The Compaq iPAQ has a 16-bit screen actually. The old 3600 series had 12-bit, but all the current colour models have 16-bit displays.

      --
      Carpe Cerevisi - Seize the Beer
    10. Re:Excuse me? by Nogami_Saeko · · Score: 2

      It's pretty damn obvious that Palm was hoping they wouldn't get caught... And now is relying on marketing-lingo lawyerspeak that has no relation to the actual capabilities of their hardware.

      You know, when technology companies treat their customers as fools, it's usually the sign of a technology company that's going to be appearing on a certain f*ckedcompany.com site shortly...

      Note to future marketing gurus: BSing tech-savvy consumers is not a wise career move...

      N.

      --
      "Nothing strengthens authority so much as silence." - Charles de Gaulle
    11. Re:Excuse me? by rirugrat · · Score: 1

      I went to a KIA dealer yesterday and they told me the 2003 Spectra has a 1.8L 65,000 horsepower engine. I asked how is that possible? The dealer said that they took a test-drive in the payload section of the Space Shuttle and it was doing about 17,500 miles per hour in low-Earth orbit...

      Chris

    12. Re:Excuse me? by FredMcGriff · · Score: 1
      As silly as it sounds, people look at the box and buy the product because it says 16 bit while the other says 12 bit. Sorta like Nigel saying "Well, this one goes to eleven"

      Palm even had Handspring believing them:

      Handspring Comparison

    13. Re:Excuse me? by Dfiant · · Score: 1
      ...Palm took a universally-understood benchmark -- bit depth in colour -- and advertised an incorrect value. ... Then, when caught, they suddenly want to redefine the universally-accepted benchmark into something that is more palatable to them but incomprehensible to everyone else.

      How incredibly Microsoft of them. ;-)
  27. Why this doesn't matter by Anonymous Coward · · Score: 0

    1) 4096 colours is enough for something of that resolution. The Amiga500 displayed that many colours at higher resolutions and looked just fine (all considering).
    2) Palms are not 19" raster blasters, nobody is going to notice

    1. Re:Why this doesn't matter by Archon-X · · Score: 2

      You've entirely missed the point.

      The device has been marketed, branded and sold as a having 16bit capabilites, when in reality it only has 12bit capabilites.

      It's got nothing to do with asthetics.

    2. Re:Why this doesn't matter by IkeTo · · Score: 1

      But why everybody says that because the screen is small, the number of colors doesn't matter? It's quite the reverse: if you have a large display that your eye cannot or nearly cannot distinguish the position of two points, their colors mix, so dithering will work. In a display like Palm where everybody look at it from less than 8 inch, every dot is clearly distinguishable, and no dithering can hide the color difference.

  28. To be fair... by Andy+Smith · · Score: 3, Insightful
    Not that I want to defend potentially misleading advertising, which there does appear to have been here, but the story is a bit unfair. It starts:
    Palm recently announced that they made a mistake
    Then in the next sentence:
    Rather then admit the mistake, Palm is using every ounce of their spinning power
    So they admit it but they don't admit it? Hmm. Get them for the dodgy advertising, sure, but I'm not sure how you can accuse a company of not admitting a mistake when your proof of that mistake is the company's admission of it.
    1. Re:To be fair... by gilroy · · Score: 4, Insightful
      Blockquoth the poster:

      I'm not sure how you can accuse a company of not admitting a mistake when your proof of that mistake is the company's admission of it.

      Well, "announcement" and "admission" are two different things. You can announce something unconsciously, through the actions you take. But you can only admit something through an act of will... indeed, the essence of admission is the standing apart and making that act of will. Here, Palm recognized that they used 12 bits, not 16 bits ... but they're trying hard to spin that it wasn't a (major) mistake. They want it to be a counting error (58,000 instead of 65,000 -- oops) and not a major design/programming issue.


      My issue with Palm's behavior is this: They seem to be changing how they count colors -- falling back on this undefined "color combination" thing -- and they seem to be doing it in midstream without telling anyone. As far as I'm concerned that's tantamount to falsifying data.

    2. Re:To be fair... by HamishLawson · · Score: 1
      So they admit it but they don't admit it? ... I'm not sure how you can accuse a company of not admitting a mistake when your proof of that mistake is the company's admission of it

      Because their admission is still not completely truthful and tries to represent the situation better than it is.

    3. Re:To be fair... by Anonymous Coward · · Score: 0

      They're admitting the mistake, but they're not admitting to the severity of the mistake. Now do you get it?

  29. What does 58621 represent? by joshtimmons · · Score: 3, Interesting

    The only thing I can come up with is that it's 31*31*61. (Obviously not a coincidence)

    16 bit color would be 32*32*64.

    12 bit color would be 16*16*16.

    When they refer to color combinations, they can't be possible color values for adjacent pixels - that would be a huge number.

    Any ideas?

    1. Re:What does 58621 represent? by Captain+Large+Face · · Score: 4, Funny

      Close your eyes and hit your numeric keypad 5 times. You might be close then..

    2. Re:What does 58621 represent? by porkchop_d_clown · · Score: 1

      Does the word "dithering" mean anything to you?


      Each pixel can display 16^3 different colors. By placing differently colored pixels next to each other they get "color combinations".


      Also known as "false advertising".


    3. Re:What does 58621 represent? by Ami+Ganguli · · Score: 2

      If you combine two adjacent pixels on a 12 bit display, you have levels from 0-30 for each colour channel. That's 31 levels per colour. 31^3 = 29791 unique colours for two pixel dithering.

      That's still not the right number, but they must be thinking along those lines somehow.

      --
      It is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail. - Abraham Maslow
    4. Re:What does 58621 represent? by spaceport · · Score: 0

      As far as my logic can see, the 160x160 display kinda limits the colour combinations to a mere 25,600. And not a penny more.

      They could squeeze even more out of it if they counted different permutations of possible displays using any of 4,096 colours on any of 25,600 pixels, why they would have over 100 million possible colour combinations then!

      --
      It pays to be obvious, especially if you have a reputation for subtlety. Isaac Asimov
    5. Re:What does 58621 represent? by Theovon · · Score: 2, Informative

      It's really quite simple.

      Say you have two 4-bit gray pixels next to each other, and you want to know how many possible grays you could get with them in combination.

      Obviously, you could make them the same shade, which would give you 16 values. You could also make them differ by one, so you have X next to X+1, giving you intermediate shades. You'd think that would give you 32 possible combinations, but in the case of X==15, X+1==16 which is invalid, so you end up with only 31 representable shades. (Making two adjacent pixels differ by two shades is useless because putting shade 7 next to shade 9 is basically the same as putting two 8's next to each other.)

      But one of them is 61, you say. How do they get that? Also simple. In this case, you use a 2x2 block of pixels. You can get X, X, X, X, or you can get X, X, X, X+1, or X, X, X+1, X+1, or X, X+1, X+1, X+1 as possible combinations. However, you because of the case where X==15 makes X+1 invalid, you don't get 16+16+16+16 but rather 16+15+15+15 which is 61.

      The reader can easily generalize this to color. What they probably did was dither pairs of adjacent pixels for red and green and groups of four for blue, because the human eye has less fovial resolution for blue, or maybe they do groups of four for green because the eye has greater sensitivity to more shades of green.

      Thus, we have 31*31*61 colors or 58621.

      This, therefore, is a simple ordered dithering technique. The fact that this is transparent to us geeks/mathematicians is of no consequence to either the marketing suits or most people using the thing.

      In case you were wondering how many colors you could get using real 16-bit color and the same 2x1 /2x2 ordered dithering technique, we can work it out here.

      Let's assume we're using 565 color which gives 32 shades of red and blue and 64 shades of green. If we did 2x1 dithering on red and blue and 2x2 dithering on green, we'd get this:

      Red: 32+31 = 63
      Blue: 32+31 = 63
      Green: 64+63+63+63 = 253

      63*63*253 = 1004157

      If we use Palm marketing speek, that gives us 19.9375 bit color.

    6. Re:What does 58621 represent? by DChristensen · · Score: 1

      Hmm...

      67834509091283-90-1234763+

      Naah...

      --

      --
      Mac OS X--Unix without the assholes^Whassles.

  30. UK trade descriptions act. Were these sold in UK? by SomethingOrOther · · Score: 2

    Where any of these devices sold in the uk?
    In the UK the Trade Descriptions Act would make a deliberate false description of the device very illegal.

    Even if the false description was a genuine error, customers would still be entitled to a refund.

    --
    Anyone quoted by a reporter knows how little they understand
    Don't believe what you read is the truth.
  31. nEVER aGAIN by Anonymous Coward · · Score: 0

    bought a palm pilot years ago, but never again. their os is outdated and haven't seen anything that's caught my eye since i don't know when. and now this! after reading the supposed appology, it seems obvious that they are just trying to hide what they did. i mean, the average joe will not understand it, which seems to be what they wanted. technically, they appologized, but about what!? not only for this, but i don't see myself buying a palm product again. too over-priced for what you are getting: aka ripoff.

  32. Why this does matter by Anonymous Coward · · Score: 1, Insightful

    Simple answer: They lied about their product.

    Imagine you buy a PC which is advertised as having 512Mb of RAM. When you get it home, you find that the BIOS only reports 256Mb of RAM. Miffed, you call the company, who then explains that this is true, it does only have 256Mb of RAM, but using swap space, it'll really be just like having 512Mb of RAM. Except it will be more like 448Mb of RAM, because you can't have a 256Mb swap.

    Are you saying you wouldn't be pissed?

  33. 160x160 by KittyTheCat · · Score: 3, Insightful

    My first thought is that on a 160x160 pixel screen, you can only ever possibly see 25,600 colors at a time because there are only 25,600 pixels total.

    1. Re:160x160 by Anonymous Coward · · Score: 0

      Subtract one...silly, then subtract the other one...what is the answer now?

    2. Re:160x160 by crosbie · · Score: 2, Informative


      "display 58,621 'color combinations'"

      Colour combinations?

      This is the same as the number of different arrangements of 4,096 symbols in a sequence of 25,600 (160x160).

      If the number of different combinations of 2 symbols (binary) in a sequence of n (bits) is 2^n, then the Palm can display 4096^25600 different colour combinations (ignoring symmetry).

      That's.... erm...

      2 ^( 25600 x log2(4096) )

      which is: 2^307200

      Cor! Wot a lot of colour combos! (and quite a few of them are probably copyrighted, obscene, etc.)

    3. Re:160x160 by Anonymous Coward · · Score: 1, Insightful

      Imagine a gradient from #004000 to #007F00, spanning the full height of 160 pixels. Each color band is 10 pixels wide on a 16 bit screen (r5g6b5), but on a 12 bit screen, there are only 4(!) bands, each 40 pixels wide. Dither that.

    4. Re:160x160 by clickety6 · · Score: 2

      But doesn't a smaller number of bits mean that the colours come from a more restricted palette i.e. for my 16 bit screen I could get many more shades of pink than with a 12 bit screen...

      --
      ----------------------------------- My Other Sig Is Hilarious -----------------------------------
    5. Re:160x160 by nagora · · Score: 1
      My first thought is that on a 160x160 pixel screen, you can only ever possibly see 25,600 colors at a time

      Which is a lot more than 4096. The whole dithering debate is nonsense at 160x160. With pixels that size dithering simply does not work.

      TWW

      --
      "Encyclopedia" is to "Wikipedia" what "Library" is to "Some people at a bus stop"
    6. Re:160x160 by Anonymous Coward · · Score: 0

      ah,haha, hahahaha, he said "shades of pink", hahahaha

    7. Re:160x160 by topham · · Score: 3, Informative

      If it were simply 4096 from a palette you'd be right, but it isn't.

      It is 4096 colour DEPTH. Thats it.

      Basicly, that means your stuck with 4 bits of red, 4 bits of green, 4 bits of blue. So, 16 shades of red, blue green.

      With a palette based method it could atleast be 4,096 from 16 million, or some-such. it isn't.

      I'd be pissed if I had bought one of these.

    8. Re:160x160 by p3d0 · · Score: 2
      This is the same as the number of different arrangements of 4,096 symbols in a sequence of 25,600 (160x160).
      How did you get that?

      I can't think of a single way to arrange 4096 symbols into a sequence of 25,600; there just aren't enough symbols. I'm not joking here--I really don't understand what you've done mathematically.

      --
      Patrick Doyle
      I mod down every jackass who puts his moderation policy in his sig. Oh, wait a sec....
    9. Re:160x160 by DChristensen · · Score: 1

      Think using non-unique combinations...you can use any one symbol more than once.

      Thus there are 4096 choices for the first symbol, 4096 choices for the second symbol and so on... (Not 4096, then 4095, etc...)

      --

      --
      Mac OS X--Unix without the assholes^Whassles.

    10. Re:160x160 by Anonymous Coward · · Score: 0

      So it isn't even a 4096 color palette? OK, that is not good.

    11. Re:160x160 by Anonymous Coward · · Score: 0

      Is there a device with a 12 bit color palette on this planet? Why would anyone build something like that?

    12. Re:160x160 by p3d0 · · Score: 1
      Two problems with that:
      1. You still run out of symbols before you get to 25600, so that doesn't solve the problem.
      2. That would work out to 4096 factorial, which is a LOT more than 58,621.
      --
      Patrick Doyle
      I mod down every jackass who puts his moderation policy in his sig. Oh, wait a sec....
  34. Screen resolution limits colors? by Anonymous Coward · · Score: 1, Interesting

    The resolution of the screen is 160x160 -- that's 25,600 pixels. How can 50,000+ colors be displayed in 25,600 pixels??

    1. Re:Screen resolution limits colors? by thannine · · Score: 1

      Resolution has nothing to do with it. if you have a 16 bit display, every pixel can show 65000+ different colors, but of course not at the same time.

  35. BETTER READING!! by Anonymous Coward · · Score: 0

    It's a shame that Slashdot linked to an article about the Jornada's problem that didn't mention HP's awesome response: Offering a full refund to anyone who bought one. Palm is coming nowhere close to this.

    You mean you wish the article mentioned something like AlexanderOgilvy also confirmed that H-P would refund the full purchase price of any dissatisfied Jornada 540 series Pocket PC buyer.?

    I would probably *read* the article before criticising others for not having read it, but hey thats just me! (and to see the parent got modded up in the 3 mins it took me to judiciously apply my mod points in other threads so I could submit this, realise I still couldn't post even after modding not in this thread, copy the text onto another computer, load the browser, copy and paste, ,still not post (with the message "you can not post to this page"), so send it to a computer on another side of the world to post from there!! wtf?!!)

    On a related note, does "dithering" really count at all? I mean come on - theoretically a 256 colour device can "represent" a bazillion colours with enough dithering. Its how many *real* colours that should count IMHO.

  36. MS Wins by n-baxley · · Score: 5, Insightful


    I own a Palm device, actually an Handera 330. I've had one in some form for 5 years. I like my Palm. I want to keep buying palms, but I won't be able to.
    </preface>
    <rant>
    As much as I hate to say it, it appears to be only a matter of time before Microsoft takes over the handheld arena. Palm, like Netscape before it, is not the suffering saint being crushed by the giant, but rather a bunch of incompetent fools. They have has 95% of the market in handhelds just a few years ago, and what have they done with it? Nothing! They issue late releases that tought minimal imrpovements and then pull stunts like this. If it were not for Sony and Handspring, I believe that Palm would already be gone. Please! Get your act in gear or leave the party.
    </rant>

    1. Re:MS Wins by EasyTarget · · Score: 2

      And don't forget that they now charge for upgrades to newer PalmOS versions, I'm stuck on 3.1 since I refuse to pay for 3.5/4/4.1. If they were still fixing bugs for 3.1, and providing some real security for it then I could understand charging for the new features in updates. But this is a typical 'You must pay to fix things we screwed up with' scenario.

      And Apple are falling into the same trap. Aaargh. Microsoft don't need to be evil anymore, they can just sit back and let the competition screw it up on their own.

      --
      "Oops, I always forget the purpose of competition is to divide people into winners and losers." - Hobbes
    2. Re:MS Wins by Troed · · Score: 2, Informative
      Microsoft? Are you nuts? ;)


      Sony Ericsson P800


      Symbian


      Tech people have been drooling over this one for a long time .. forget carrying two devices.

    3. Re:MS Wins by kin_korn_karn · · Score: 2

      when they came for newton, i did not speak up, because i did not own a newton

      when they came for windows for pen, i did not speak up, because i did not use it.

      when they came for palm, no one was left to speak for me

    4. Re:MS Wins by CaseyB · · Score: 3, Insightful
      Palm, like Netscape before it, is not the suffering saint being crushed by the giant, but rather a bunch of incompetent fools.

      I hadn't considered this comparison. It's 100% dead on. Palm are resting on their market share, at a dead stop on product evolution, in precisely the same way as Netscape circa 3.0. They've lost their hunger.

      I'll feel as little sadness for Palm's demise as I did for Netscape's. And likely the same disdain when the antitrust lawyers are inevitably summoned in a last-ditch attempt to make some cash on the way down.

    5. Re:MS Wins by Zeinfeld · · Score: 2
      I would not go that far yet. I agree that Palm loses. However that stil leaves Handspring and the Sharp Zaurus.

      OK the fact that I am the only person to mention Zaurus so far in the thread view probably says it all, even though I am quit happy with my SL 5000D now that I have got the ROM update installed (before the update was a different story)

      I think that Palm is out because they are doing an Apple, they are sticking resolutely to the initial 'vision' of a pinhead who cannot understand the difference between an advantage in the introductory phase and a long term advantage. Apple folk still get upset about my comment on their one button mouse, but the fact is that Apple still has not realised that the approach appropriate in 2002 is not necessarily the one that worked in 1984 when a 16 bit machine was high tech and a hard drive super luxury class.

      Palm has the same problem, they are going after the filofax market. Problem is that only 5% of the population is super organized Martha Stuart types who compulsively enter every appointment into their calendar... Not only don't I care, I don't want to care. I have a handheld to browse the web while I am in the hot tub, to play solitaire and to do the odd bit of email.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
    6. Re:MS Wins by Evro · · Score: 1

      When did slashdot start posting comments in xml?

      --
      rooooar
    7. Re:MS Wins by emmons · · Score: 1

      Speak all you want, but talk doesn't keep a company afloat or make the managment more competent.

      --
      Do you even know anything about perl? -- AC Replying to Tom Christiansen post.
    8. Re:MS Wins by jonabbey · · Score: 2

      But the Sonys are very nice. They're selling models with 320x320 resolution at greyscale, with 16 megs of RAM at less than $200. Tiny, huge memory capacity, runs all Palm apps, fast.. what's not to like?

    9. Re:MS Wins by n-baxley · · Score: 2

      Agreed, Sony is making some very nice products. The only problem I have with Sony is their use of MemorySticks. Yes it's great if all you own is Sony, but there are plenty of other flash memory standards and we don't need another one, especially one that comes with a Sony tax. Aside from that, Sony is what keeps PalmOS alive.

    10. Re:MS Wins by singularity · · Score: 2

      I was concerned about this very problem when I bought my Sony PEG-T665C. I already have a Canon S200 digital camera that uses Compact Flash. I also have a SanDisk CF reader (so getting pictures is easy).

      I admit that it would be nice to be able to move the CF card from the camera to the Clie to view pictures on that screen. However, I have both a 128 meg Memory Stick and 128 meg CF card. One I use for pictures, and one I use for MP3s and backing up the Clie.

      Very rarely would I want to move things between the two. I can view pictures on the Clie, but at 320x320 resolution, I am usually going to go through my computer first to reduce the resolution and size.

      I would like to find a relatively inexpensive MS reader, though. Having to dock the Clie and go through it is a bit of a pain.

      (I bought the Sony open-box from Best Buy to replace a Visor Platinum I had for over a year. I really never even looked at Palm as a possibility).

      I also recommended to my mother, who was in the market for a low-end Palm, to go with the Sony S10 over the lowest Palm. The Palm had more memory, but the Sony had the 320x320 screen and the memory stick slot, meaning that expandability was only $20 (for a 16 meg stick) away.

      So far both of us have been very happy with the Sony's.

      --
      - (c) 2018 Hank Zimmerman
    11. Re:MS Wins by jpmorgan · · Score: 2
      Microsoft don't need to be evil anymore, they can just sit back and let the competition screw it up on their own.

      Congratulations, you've discovered Microsoft's most successfull business plan: 'sit on your ass while everyone around you screws up'.

      I guess we can add Palm to the list of stupid Microsoft competitors. It joins the esteemed company of IBM (OS/2), WordPerfect (WordPerfect), Lotus (123), Novell (NetWare), Be (BeOS) and Netscape (Netscape).

      I wonder who's going to join the list next. Sun? Sony/Nintendo? The computer industry has reached the point where I just wait for everyone to fsckup and then get driven into the ground.

  37. I own a 130 by porkchop_d_clown · · Score: 1

    While I agree this is false advertising, I didn't notice the claims when I bought it - I actually turned one on and played with it so I knew what I was getting. Because of that, I guess I'm neither suprised nor really upset. From my point of view I can't see how 16 bit color would be noticably different on the very-low-res screen anyway. It is still a lot better than my IIIC was.

    1. Re:I own a 130 by hey! · · Score: 2

      Liking a screen or not is a subjective thing. Some people object to being able to see the pixels on the palm units but I personally find it easier to look at than the higher resolution screens on the iPaq, at least for text.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  38. 160x160? by forsaken33 · · Score: 1

    Look at some of the Sony Clie handhelds out there, sleek cases, 320 x 320 screens, and (at least mine has) 16 bit color. Absolutely beautiful. Add in a mp3 player and they look quite attractive :)

    --
    http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe =UTF-8&q=. amusing....
    1. Re:160x160? by ShavenYak · · Score: 1

      Too bad Sony is evil and we can't patronize them. Oh, wait, this is Thursday isn't it? Never mind.

      --

      Hey kids, there's only 5 days left 'til Yak Shaving Day!
  39. Re:Buy a Zuarus! by Artifex · · Score: 2

    ...and be incredibly frustrated by the great hardware married with crap firmware and software.

    Or buy the Zaurus developer edition... and have only yourself to blame if the software is crappy =)

    --
    Get off my launchpad!
  40. Not that unique by borud · · Score: 1
    lying on the specs seems rather commonplace when it comes to gadgets. I recently discovered that a camera I own does not have 3 different resolutions. in fact it has only two, but the software that came with the camera for downloading pictures from it uses interpolation to generate images of the highest "resolution".

    hey presto! three resolutions.

  41. Re:COMMON SENSE WARNINGS WHEN DEALING WITH A UFO by Anonymous Coward · · Score: 0



    #3 makes me confused.

    What if "back away VERY slowly" is an act of aggression in their culture?

  42. Re:COMMON SENSE WARNINGS WHEN DEALING WITH A UFO by Anonymous Coward · · Score: 0

    well you have to draw the line somewhere. got any better suggestions?

  43. 160x160 is standard by Imperator · · Score: 2
    On the other hand, the screen resolution is 160x160 pixels.
    As of the last time I coded for PalmOS anyway, the documentation made it clear that 160x160 was the size of the a PalmOS system's screen, and I could assume that and even hard-code it. (Of course, a few months later I saw PalmOS systems from Sony at 320x320, but...)
    --

    Gates' Law: Every 18 months, the speed of software halves.
  44. take action by mhatt · · Score: 5, Insightful
    If you're mad, vote with your wallet. And print out the following letter and mail it to:

    Palm, Inc. Corporate Headquarters
    400 N. McCarthy Blvd.
    Milpitas, CA 95035

    --
    This is in reference to the "updated characterization of the Palm m130's color capabilities." I just wanted to let you know that your deliberate attempt to conceal the truth has convinced me that I will NEVER support Palm by buying one of its products. The knowledge base article claims that the difference between the advertised 16-bit display and the delivered 12-bit is 11%, and compares actual colors with "color combinations", using some crazy formula, to arrive at this figure. This is a blatant lie. A 12-bit screen can display only 4096 colors, a 93% difference. You are comparing apples to oranges for the sole purpose of deceiving customers who bought this product and abating anticipated complaints.

    This bit of dishonesty is unacceptable and likely indicative of deeper lying dishonesty. Perhaps your marketing division would benefit from the honesty lessons that your financial division should have learned in the wake of the public attention brought to corporate dishonesty in fiscal reportings. I have no wish to deal with a company like yours. It is very clear that your customers are not your first priority, though whether you have made such claims I don't know.

    I am a computer science major and tech enthusiast, who both buys many tech products myself and makes recommendations to friends and family who actively seek out my advice; many of them won't make such purchases without first getting my input. Be it known that not only will I not recommend your products, but will go out of my way to recommend against them.

    Thanks for your time.
    --

    Of course, change it a bit so it makes sense for you.
    1. Re:take action by Anonymous Coward · · Score: 0

      And this could be taken by Palm as slander - you might want to have a lawyer on standby.

      "Be it known that not only will I not recommend your products, but will go out of my way to recommend against them. "

    2. Re:take action by SirSlud · · Score: 2

      How the fuck could that be slander?

      "Not only will I not recommend them, I'll go out of my way to tell people not to buy them?"

      Jesus, really, thats slander?

      slander Pronunciation Key (slndr)
      n.

      1. Law. Oral communication of false statements injurious to a person's reputation.
      2. A false and malicious statement or report about someone.


      Can you point out the false statement in his quote, please? I'm assuming he's not going to go around saying, "Palm's Executive Board is comprised of mass murders and pedophiles." He's just saying he'll put effort into telling people not to buy Palm. If thats slander, get me the fuck off this continent.

      --
      "Old man yells at systemd"
    3. Re:take action by zoombat · · Score: 4, Interesting

      I think maybe it would help to rephrase your letter such that it gives Palm some way to say, "Oops, you're right, that was stupid. We'll change our behavior." and then perhaps get your business back. Otherwise I'd say you're less likely to motivate them towards change. For example if you said something like "I just wanted to let you know that your deliberate attempt to conceal the truth has convinced me that I will withdraw my support of Palm by refusing to buy any one of its products until you ______."

      Otherwise they might just think "Well, we already lost everyone who we're going to lose with this, why bother changing now if we aren't going to get them back by changing, and we're not going to lose anyone else by staying course?"

      I think you've got to give them the benefit of the doubt (if they back off and do what you think is right) and write it off as something that some marketing schmutz made a mistake on that the company doesn't stand behind. On the other hand if you think this 12-bit thing is an example of a systemic Palm, Inc. problem, then you need to site other examples that back up your idea, rather than just blaiming it all on this one issue.

    4. Re:take action by Zed2K · · Score: 1

      "I am a computer science major and tech enthusiast"

      Palm executive: "This is just some student that has no real life experience and all the time in the world to write letters about stuff that is totally meaningless. Into the trash it goes. We get most our money from all our corporate purchasers anyways."

    5. Re:take action by p3d0 · · Score: 1

      Don't send this. It's pointless. It's apparently an attempt to shame them into being better people, but it just comes off as a self-riteous rant by an irrational nut.

      --
      Patrick Doyle
      I mod down every jackass who puts his moderation policy in his sig. Oh, wait a sec....
    6. Re:take action by Anonymous Coward · · Score: 0

      I'm honestly not trying to flame the parent comment, but, in my opinion, this is a poorly written letter. It seems like the author was trying really hard to write long, complicated, sentences with large words in them. I'd recommend that anyone interested in sending a letter to Palm write one themselves.

    7. Re:take action by Courageous · · Score: 2

      A statement of truth in virtually all cases worth considering, can never be defamatory.

      Furthermore, in some states (such as my state, California), companies which attempt to quell free speech criticism of their products face SLPP ("slap") sanctions. These are quite harsh. Essentially, once a SLPP allegation has been made (to wit: "hey! you're just attempting to quell my free speech with an intimidating lawsuit! you evil corporation, you!"), if the judge agrees that it's an SLPP issue, the corporation must prove adequately the judge that they have a real case. If they do not, they automatically lose, and must pay the _DEFENDANT_ court costs and damages.

      C//

  45. Hey Launch!!! by Anonymous Coward · · Score: 0

    How about learning the difference between then and than?

    1. Re:Hey Launch!!! by Launch · · Score: 1

      your rite... my bad dawg.

      Jesus, it feels like I'm in 8th grade all over again...

      --
      Your mammas flamebait.
  46. 160x160 - exactly my thoughts by mgkimsal2 · · Score: 1

    Exactly my thoughts - I'd mod you up if I had the points. Why do people get so worked up about this? Perhaps if you were trying to look at a larger picture which scrolled around on the screen, this would be a problem, but I believe that for most uses it's fine as it is and you *can't* notice a difference.

    1. Re:160x160 - exactly my thoughts by Anonymous Coward · · Score: 0

      And even then you could presumably change the palette on the fly.

  47. YEa, right. WAS Re:MS Wins by Anonymous Coward · · Score: 1, Insightful

    only a matter of time before Microsoft takes over the handheld arena.

    I heard that in the late 1990's. Microsoft was comming out with a PDA. It was going to bury Apple's Newton.

    The 1st attempt was 'windows for pen'. Apple's Netwon outlasted that. Palm came into existance and outlasted 'windows for pen'

    Then I heard that Microsoft's PDA would have more features than the Newton. The Newton line was sporting quicktime, text to speech and speech to text in 1996-1997 timeframe. Only in the next CENTURY did Microsoft's platform catch up.

    Windows for Pen - dead
    Windows CE - dead
    now its some other product. When will that be dead too?

    Apple's Newton was killed off by Jobs, so that helped Microsoft.

    Like 'death of UseNet', Microsoft taking over I'll belive it when I see it. Until they DO Take over, I can use Palm OS in a handspring and send data over the cell phone. And if palm/handspring goes tits up, I can pick the Sybian phone(s). If they die, someone will have a BSD or gnu/linux one. Only when I have no other realistic choice than an MS software based phone will I hold my nose and buy one.

  48. How strange.... by psychofox · · Score: 0, Redundant

    Compaq did the exact same thing with the iPAQ when it first came out. They swore blue in the tooth (no pun intended) that it was a 16bit screen.

    1. Re:How strange.... by numo · · Score: 1

      It was HP Jornada, not Compaq iPAQ, and they were forced to offer taking the units back for the refund if the customer wishes so.

      Please, check your facts before posting.

    2. Re:How strange.... by Anonymous Coward · · Score: 0

      No, sorry, I think your mistaken with that, iPAQ's do have a 12bit display, but IIRC it was the HP jornada that advertised as 16bit, saying that tho, HP=COMPAQ now, so I doubt if it makes any difference.

      Steve

  49. Add the frame rate control by Anonymous Coward · · Score: 0

    Flicker some pixel pairs for half the brightness and you've got all 58621. Cynical.

  50. .Au by sjwt · · Score: 1

    I love Australian consumer law,
    your choice of the 3 R's..
    repaire, refund or replace
    it the device is faulty or dose
    not match the specifications/
    discription you where given even
    over the phone :)

    --
    You have 5 Moderator Points!
    Which Helpless Linux zealot/MS basher do you want to mod down today?
    1. Re:.Au by Anonymous Coward · · Score: 0

      Excellent. Now if there weren't archaic police state monitor your every communication and crazy anti-free speech laws, it'd be a fine place. I'll trade civil liberities for a good return policy any day.

    2. Re:.Au by sjwt · · Score: 1

      their isnt, and their isnt..

      --
      You have 5 Moderator Points!
      Which Helpless Linux zealot/MS basher do you want to mod down today?
  51. Really only has three colors! by Insightfill · · Score: 0, Troll
    When you get down to it, most LCD screens (and CRTs, IIRC) really only show three colors RGB. I'm willing to accept that frame-rate-control (that is: flickering) can make the intensity change, but everyone really is using dithering to produce the rest of the colors.

    Keep moving closer to the screen as you read this to confirm.

    So yes, red is one of those colors.

    1. Re:Really only has three colors! by ShavenYak · · Score: 2

      Um, CRTs are analog, and produce actual intensity changes for each color in a pixel. I'm not sure of the mechanism used in LCD screens, but I can tell you with certainty that the 16-bit screen on my Visor Prism isn't using dithering, the pixels are big and noticeable enough that it would be hideously ugly if it was. I don't notice any flicker either.

      --

      Hey kids, there's only 5 days left 'til Yak Shaving Day!
    2. Re:Really only has three colors! by dirty · · Score: 1

      CRTs are capable of showing effictively infinite colors. They only have three colors per pixel, but each color of each pixel can be set as dim or as bright as you want. In other words, if resolution was set to 800x600 you could create a gradient going from pure black to bright red with 800 different intensities of red using only the red component of each pixel. Sure your computer probably can't designate more than 256 levels for each color, but the CRT itself is quite capable.

      --

      -matt
    3. Re:Really only has three colors! by operagost · · Score: 1

      Thanks, Captain Humorless.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
  52. Re:COMMON SENSE WARNINGS WHEN DEALING WITH A UFO by Anonymous Coward · · Score: 0

    yeah....

    3. Drop trousers, turn through 180 degrees and touch your toes. If communication with aliens is established, advise that this is the standard human greeting procedure.

  53. Lets hear it for Evil Corporations!!! by Anonymous Coward · · Score: 0

    Wow, I am not surprised, Palm has been, in my experience, one of the crappiest companies in the world. They sold me a defective unit (the battery didn't work), and only after over a month of arguing to managers did they agree to replace it. I had just purchased the unit and they wanted to replace my *NEW* unit with a refurbished one and said they couldn't send me a new unit since I had opened the packaging. Umm, guys? It's your fault it didn't work! It wasn't until I threatened legal action, and to report them to the Better Business Bureau, that they decided they should play fair. What a bunch of corporate ass holes!

    This latest stunt really surprises me, it would be like I sold you 4 apples for the price of 10, and when you objected I said "Ummm... but I can combine these four apples in seven different ways, so it's really like having 7 apples right?". I hope somebody files a class action lawsuit against their collective idiocy. People make mistakes and that is understandable, being an jerk and lying to cover up at your customers expense is not.

    1. Re:Lets hear it for Evil Corporations!!! by Eagle5596 · · Score: 1
      The thing that makes this even better is the fact that quite a few of those supposed combinations aren't even worth mentioning because they will NEVER be used. Like putting pink and green next to each other in combination. And I have news for those dumb-ass Palm guys. 64,000 has a number of combinations as well, way more than 4,096 colors does. Wake up, you can't compare completely different metrics.

      I had a similar experience with Palm. My fiancee bought me a Palm Vx, and the battery didn't work much at all, had a life of around 5 hours. They initially wouldn't replace it, and it took a LOT of arguing. What ever happened to "the customer is always right"? Guess it got lost behind the Almighty Dollar... to bad. :(

  54. Is it really 16? by zmalone · · Score: 1

    Is it 16, with 4 unused bits? That would make sense to me, and explain why it was originally labled 16 bit. If so, I don't know if customers should get angry about it, after all, we've had 24 bit color labeled as 32 bit for quite some time.

    1. Re:Is it really 16? by RatBastard · · Score: 1
      we've had 24 bit color labeled as 32 bit for quite some time.

      Except that the definition of 32 bit color is 24 bits of actual color and 8 bits of alpha channel, and 32 bit color devices adhere to this definition.

      The basic problem here is that Palm was dishonest and is not trying to tapdance around the truth.

      --
      Boobies never hurt anyone. - Sherry Glaser.
  55. Unbelievable by happystink · · Score: 2

    The comments on this topic are sort of nuts! Everyone who is defending Palm because you're a big fan of the company and see them as some poor little underdog who could never do anything wrong, please just read the article again, pretending Microsoft did this and give me your hypothetical reply to that.

    --

    sig:
    See the "..for smart people" banners Wired runs here? Look elsewhere guys.

  56. 4096 or 58k? by MadCow42 · · Score: 2

    Well, if it is 12-bit color PLUS some funky "frame-rate control" and "dithering", they can claim 58k in an underhanded way.

    The question is... can they control the frame-rate for each pixel individually, or only for the whole screen at a time? With dithering, you're relying on the adjacent pixel color to "fool" your eye into seeing a color that's not there. With only 160x160 pixels on the screen, the pixels are too coarse and too few to make that work effectively.

    The real question is: how many colors can you display on the screen AT THE SAME TIME? Seeing as there's only 25,600 pixels, I'd expect they should be able to display 25,600 colors at the same time if they were going to make their claims above with a "clear conscience".

    Then again, I'm in marketing myself... and having a clear conscience is not always possible... q:]

    MadCow.

    --
    I used to have a sig, but I set it free and it never came back.
    1. Re:4096 or 58k? by Anonymous Coward · · Score: 0

      Actually, number of pixels has nothing to do with technical specs about color resolution. You could have a single pixel and still claim infinite colors based on intensities.

      First off, 12 vs. 16 bits SHOULD refer to how much resolution you have on your various digital to analog converters for each pixel/sub-pixel. There is no way to fake it if you don't have it.

      To get around this, companies (probably including Palm) instead refer to how many bits in memory they use to store the value. This value is then translated in SOFTWARE to produce the dithering/frame capturing/blinking/whatever effect to produce more apparent colors.

      But really, the extra colors are merely tricks of the eye. They don't exist. Of course, the pixels themselves are really analog in nature due to the multiplexing of wires, etc. and you wind up with a bunch of values that average out to be the color you want at a given intesity.

      It sucks that manufacturers lie about products, but if you really want to bitch, look at hard drive sizes. Gigabyte my ass! ....

  57. You missed one... by Anonymous Coward · · Score: 0

    The obvious problem of:

    What if I need information that is on my PDA while talking on the phone?

    A situation that can very easily arise, and with an all in one solution... well, you're screwed.

  58. Upgrade your old Palm to 65,536 colors!!! by timeOday · · Score: 4, Funny
    My old Palm V was getting pretty outdated with its old 2-bit black and white display. But now, thanks to Palm's patented "blending" (or is it "spinning?") technology, I've been upgraded to 65,536 colors! That's right, by merely frosting the display (with sandpaper), I can no longer discern anything smaller than a 4x4 block of pixels, yeilding 2^(4*4) = 65,536* glorious colors**!

    * No claim of uniqueness for each color is expressed or implied

    ** If Gray isn't a color, what is it?

    1. Re:Upgrade your old Palm to 65,536 colors!!! by karnal · · Score: 2

      Of course, now you can't touch anything on the screen because you sanded away the touchscreen... :)

      But you'll definitely see gray. Even if the unit is off.

      --
      Karnal
  59. Can you say class action lawsuit... by legaleagll · · Score: 1

    For those who actually own a Palm m130 and are more than a little honked off about this, shoot me an e-mail.

    I am putting together the class members to begin a class action suit against Palm to force them to take responsibility for this.

    Don't think you are going to get boatloads of money or anything, but they will have to sit up and take notice of the fact that they can't just say oops I'm sorry, but not offer refunds for at least a portion of the cost of these units. I mean come on, 12 bit v. 16 bit, who do they think they are kidding.

    1. Re:Can you say class action lawsuit... by MarkGriz · · Score: 1

      What a waste of time (unless you are a lawyer).

      By the time a class action suit is settled, the lawyer(s) will have collected gobs of cash.
      Meanwhile, the class members end up with a fscking $10 off coupon for some Palm accessories.
      Yeah... sign me up!

      --
      Beauty is in the eye of the beerholder.
    2. Re:Can you say class action lawsuit... by Nogami_Saeko · · Score: 2

      The point of putting the class-action lawsuit together is not to get any huge financial settlement.

      The point is to give the company so much bad PR that they're willing to do whatever it takes to fix the problem.

      Even FILING a class-action suit, is usually enough to make the company look like idiots in the media, and convince their shareholders to whack the boardmembers with the rolled up newspaper and get them to fix the problems.

      It's worked before, and it will work again.

      --
      "Nothing strengthens authority so much as silence." - Charles de Gaulle
    3. Re:Can you say class action lawsuit... by FredMcGriff · · Score: 1
      filing a class-action lawsuit makes you look like an ambulance chaser.

      we like palm. we like their os. their office is full of idiots - we don't need a lawsuit to prove it.

      "fixing the problem" will most likely involve slapping stickers on the boxes of m130s with the revised bit-depth.

  60. Wired just swallowed the bait.. by AftanGustur · · Score: 3, Informative


    From wired:
    But by using blending techniques, the company can display 58,621 "color combinations

    This is exactly how Palm wants people to perceive the Knowledge Library article. I.e. that the m130 can *display* 58,621 color combinations. This is simply not true.

    Now have a look at Palm's Knowledge Libarary article:
    Palm is updating its statements of color capability, because it has since learned that the combination of color technologies it employed deliver about 58,621 color combinations, an approximate 11 percent difference.

    Note now they use the word *deliver* instead of *display*. The m130 can only *display* 4096 colors at a time, but by updating those colors realy fast, it can create the *illusion* of 58,621 colors. The colors are 'delivered' to the user's mind, by tricking his brain into blending different colors.

    --
    echo '[q]sa[ln0=aln80~Psnlbx]16isb572CCB9AE9DB03273snlbxq' |dc
    1. Re:Wired just swallowed the bait.. by MoTec · · Score: 2, Interesting

      It's not even as complex as switching colors rapidly. They are talking about dithering. If you have a grid of four pixels and you change those four pixels you can get a variety of colors in the larger space those four pixels occupy.

      It's just plain BS on Palm's part.

    2. Re:Wired just swallowed the bait.. by Anonymous Coward · · Score: 0

      Actually, Palm says it uses the color switching and the dithering.

  61. If you can dither 12-bit, can't you dither 16-bit? by KirkH · · Score: 1

    Palm's claim is that, through "color-blending" (i.e. dithering), the 12-bit screen comes close to the 16-bit screens 65,000 colors. But what if you use this "color-blending" on the 16-bit screen? Then you would end up with much more than 65,000 colors. So their comparison is apples to oranges and is one of the most ridiculous pieces marketing drivel I've ever heard.

  62. Re:COMMON SENSE WARNINGS WHEN DEALING WITH A UFO by Anonymous Coward · · Score: 0

    What if "back away VERY slowly" is an act of aggression in their culture?

    Logically, it's a bit hard to imagine a course of evolution that would yield beings which consider something moving away from them to be a threat.

  63. Who cares? by Anonymous Coward · · Score: 0

    It's a PDA, it has a resolution of 160x160, what are you going to do? Watch artwork scans? Watch MPEG movies? what do you need even 4096 colours on a 16x16 pda for? A virtual tour of the Louvre?
    Get a life! (Yes, I know, I should get a life too!)
    Enjoy!
    Jeroen.

  64. But don't forget, Palm gave us more in the past by TrebleJunkie · · Score: 1

    Remeber, we were all supposed to have 1-bit screens on the old monochrome palms, but it turns out, they could really deliver 4-bit greyscale!

    Palm delivered us three of those four extra bits for YEARS, and we never thanked them.

    I think it call kinda comes out in the wash.

    Oh, and one more thing: Who cares? It's not like you're going to do world-perfect VR by strapping 2 palms in front of your eyes, so what's the big deal?

    --

    Ed R.Zahurak

    You know, oblivion keeps looking better every day.

    1. Re:But don't forget, Palm gave us more in the past by Anonymous Coward · · Score: 0

      Oh, and one more thing: Who cares? It's not like you're going to do world-perfect VR by strapping 2 palms in front of your eyes, so what's the big deal?

      Uh, they lied, know they lied, and aren't fully admitting that they lied. It is like kicking the consumers in the nuts. It is the principle of the thing.

  65. Latest disappointing revelation by timeOday · · Score: 1

    4096 colors available only in HAM mode.

    1. Re:Latest disappointing revelation by raygundan · · Score: 2

      Also, you will be able to use 64 in ExtraHalfBrite, but 32 of those will just be 50% dimmer versions of the first 32.

    2. Re:Latest disappointing revelation by Anonymous Coward · · Score: 0

      Fool. Ham is pink. It needs 1 color.

    3. Re:Latest disappointing revelation by Anonymous Coward · · Score: 0

      No, you forget, HAM did 4k colors in only 6 bits. Apply HAM principles to 12 bits and tell me what you get.

    4. Re:Latest disappointing revelation by LocalH · · Score: 1

      You must be one of those poor souls who have never heard of the Amiga. It's a pity, really.

      --
      FC Closer
  66. Re:But... by Anonymous Coward · · Score: 0

    Last I saw, she was sitting on my penis.

  67. Some call it Temporal Modulation by Theovon · · Score: 4, Informative

    This "Framerate control" is called "Temporal Modulation" in some circles. It works very well with LCD displays because they have such a long decay period (change the pixel color, and it takes a while to really change on the display). If the refresh rate is, say, twice the response of the LCD display, then you can double your RGB values by doing two-frame temporal modulation. That would yield 32k colors. If you were to do four-frame temporal modulation, that would give you 64k colors.

    One thing I don't know is how different shades are done on an LCD in the first place. It may be some high-rate temporal modulation in the first place, although I doubt that. One thing I know is that LCD panels have a sinusoidal gamma curve, and this is because brightness levels come from the angle of rotation of the crystals. 90 degrees gives you black, 0 degrees is white. If you were to rotate the crystal by linear angle, it would not be a sinusoidal color response.

    Of course, add on top of that the fact that even a linear scale in light emission (luminance) is not a linear scale to the human eye (luma). These are why LCD displays are notorious at having poor color response, and the manufacturers don't seem to be smart enough to compensate for it, even though the math is butt easy to people like our esteemed friend Dr. Charles Poynton.

    Oh, and Temporal Modulation is not a linear interpolation. Why is left as an exercise for the reader. :)

    1. Re:Some call it Temporal Modulation by samdu · · Score: 1

      Sort of like the Super-Half Bright mode on the Amiga.

  68. Re:YEa, right. WAS Re:MS Wins by abiogenesis · · Score: 1

    Microsoft taking over does *not* mean *you* buying a palm based on MS software. It occurs when the majority switches to it. And unfortunately, with Palm adding almost nothing new to its OS, it is the way to go.

    --

    Donate free food to the hungry at The Hunger site.
  69. They don't do the right thing because... by TamMan2000 · · Score: 1

    Corporate america is run by short sighted greed. Execs don't recieve any compensation for leaving a company in good shape, they only get paid for making more money while they are there.

    The poeple at the top, who make the desisions about this stuff know that in the long run it is bad, but in the short it is bad to do the right thing, and they only have insentives to make more money now, because they know that they probably will be working for some other company in 5 years...

    --
    "I'll have a Guinness, no wait, make that a Coors Light" -Grad student I work with, who shall remain anonymous...
  70. It was only a bodge.. by Anonymous Coward · · Score: 0

    It was a bodge, Jay Miner wasn't even going to bother putting it in the OCS chipset but someone must of changed his mid.

  71. Advanced calculus (Re:Blending techniques) by PSC · · Score: 1

    (16-1)*4+1 = 31

    Uh... according to xcalc, (16-1)*4+1 is more like 61.

    (16-1)*2+1 = 15

    Likewise, 31. Would be bad to dither 16 real colors into only 15 dithered colors... I mean, you would actually *loose* one.

    --
    --- The light at the end of the tunnel is probably a burning truck.
    1. Re:Advanced calculus (Re:Blending techniques) by Anonymous Coward · · Score: 0

      xcalc? I did those in my head...

    2. Re:Advanced calculus (Re:Blending techniques) by Anonymous Coward · · Score: 0

      That's because you're smarter than the rest of us.

  72. Sorry dude but I have to say it by Anonymous Coward · · Score: 0

    You're a shining idiot if you believe any marketing crap from ANY company. ALWAYS check the data they give you. You've only yourself to blame in this.

  73. Re:YEa, right. WAS Re:MS Wins by Anonymous Coward · · Score: 0

    Its deceptive, RDF-controlled apple cocksuckers like you that give the rest of apple users a bad name. I could say "next century" (suggesting ~100 years) to describe the 1-month difference between Dec 1999 and Jan 2000, but I happen to have integrity. Get some too.

  74. They're not the only ones... by RichardX · · Score: 1

    A while back I was in the States, and one of the things I wanted to do while I was there was to get a PDA - specifically the Clie PEG-S360, which isn't avaliable here in the UK - at least not anywhere that I've found. Anyways, while PDA shopping I visited a Target store, and was fairly surprised to see they were advertising the S360 as having a resolution of 800*600 - The higher-end Clie's have high-res screens (tho not, AFAIK -that- high res(?)), but the S360 is the same small res as all standard palms (160*100, methinks). When I asked one of the guys working there about it, he just muttered some kind of incoherent nonsense about certain software being able to use a higher resolution. Now -THAT- would be a really neat trick.

    Anyways, moral of the story is that I ended up getting my PDA elsewhere. For some crazy reason when I'm buying something from someone, I feel a bit more confident if they actually _have a clue_ about the product they're selling :)

    (side note. Any fellow UK /. readers will recognise echoes of this if they've ever been in a Dixons shop - not that any self-respecting /.er would)

    --
    Curiosity was framed. Ignorance killed the cat.
    1. Re:They're not the only ones... by RichardX · · Score: 1

      typo amendment: Standard palm res is more like 160*160, methinks

      --
      Curiosity was framed. Ignorance killed the cat.
  75. or... by Anonymous Coward · · Score: 0

    "I bought some instant water... I don't know what to add to it"

    1. Re:or... by Anonymous Coward · · Score: 0

      "I lost a buttonhole"

  76. One word... by jjsjeff · · Score: 1

    "Shenanegan!"

  77. You forgot the Kyocera 6035 by Andy+Dodd · · Score: 2

    The Kyocera 6035 Smartphone.

    Like the Treo, it was designed as a phone first and not a PDA, but with minimal sacrifice of PDA features.

    Small screen? Only marginally smaller than those of traditional palms. (I think a difference of around 5mm...)

    Apps? Like the Treo, fully PalmOS compatible.

    Screen? Only black and white, but that's why the Kyocera blows away every other integrated phone (and many pure-phone devices) in battery life. Standby times of a week with the phone portion turned on are not unheard of.

    Overall, from reviews of user experiences, the 6035, while having less features, is more user-satisfying. Partly due to the fact that it in general is a pretty tough phone. (It has a few weak points, but in general, many have accidentally dropped it on concrete/down stairs with the phone barely even getting scratched.)

    The Kyocera 7135 (Coming out in September or October most likely - Kyo is being VERY secretive about the release date, but Verizon/Sprint reps seem to think Sept/Oct) is going to have a larger display, 16M memory, a flip design so it's smaller overall. Unfortunately, it's giving in to the color-screen fad. :(

    --
    retrorocket.o not found, launch anyway?
  78. i just don't get it... by Dr.+Network · · Score: 1

    I'd be curious to determine how many people railing against Palm specifically, and the corporate world generally, actually bought an m130, much less have an application for it that requires true-color. Furthermore, I'm curious as to why I'm wasting my time calling these folks out. While I am a firm believer in truth-in-advertising, this issue is easily resolved for those who purchased a mis-represented unit via a class-action suit. I guess I think think the world in general, and the technology sector specifically has many issues of far greater immport to rail against. But, ./ generally attracts the whining liberal type who's willing to turn any and all issues into personal crusades, whether they're directly affected, or involved with it or not.

    1. Re:i just don't get it... by Launch · · Score: 1

      the topic isn't about if the color is a big issue, the topic is about palm's responce to a bad situation.. rather then come clean they continue to decieve their customers... I would forgive them for an honest mistake, but then when the found out about it, they continued to be deceptive by using spin to discredit the severity of the mistake.

      --
      Your mammas flamebait.
    2. Re:i just don't get it... by Anonymous Coward · · Score: 0
      But, ./ generally attracts the whining liberal type


      That would be you...
  79. Leaving the party... by Andy+Dodd · · Score: 3, Informative

    Didn't Palm announce a while ago their intentions to phase out their hardware business and simply license PalmOS?

    (Which blows away WinCE hands-down, period.)

    MS will never win because WinCE devices have the same pitfalls that kept the Newton in the niche - They're too big. Palms are smaller. Period. In the PDA market, smaller size and better battery life will go a LONG way to making up for a lack of snazzy "features" like color screens (battery hog), 64M RAM (as if the color screen weren't killing your battery already), and a 200+ MHz processor (User: Hey, my palm lasted for a month on a pair of AAAs, why won't this POS last more than a day or so between charges???)

    Yes, Palm's market share has gone down, but probably most of their marketshare loss has gone to Handspring and Sony (Also to Kyocera and Samsung with their smartphone products)... Oh wait, they're paying Palm for the OS anyway. Not that much of a loss for them.

    The i705 is a sucky idea, except for the unlimited use factor. The new trend is combining full voice phone capabilities into the device (Kyocera Smartphone 6035 and the upcoming 7135, Samsung i300, Handspring Treos)

    --
    retrorocket.o not found, launch anyway?
    1. Re:Leaving the party... by n-baxley · · Score: 2

      Didn't Palm announce a while ago their intentions to phase out their hardware business and simply license PalmOS?

      Exactly. The OS is holding the hardware makers back. Handera and Sony both had to back proprietary hacks to get some of their advanced features to work. Palm (OS) needs to kick it in gear to keep their partners from leaving. Handspring has already mentioned that a PocketPC version of the Treo is not out of the question.

      MS will never win because WinCE devices have ... pitfalls

      But, you forget the one thing they having going for them. Integration! Joe blow consumer wants to be able to move seamlessly from his desktop to his PDA. MS does that out of the box, Palm, does not.

    2. Re:Leaving the party... by Moofie · · Score: 1

      The thing is, those proprietary hacks WORK, and they are being integrated back into Palm's OS. Yes, it's taking longer than I want it to, but frankly I'm not that disappointed that my PDA need not be upgraded as rapidly as my PC.

      As far as desktop integration, I don't have any idea what your issue is. In what way is MS's "integration" superior to Palm's? What does it mean to "move seamlessly" to a PDA? I don't understand what problems you feel Palm is not addressing in this arena.

      --
      Why yes, I AM a rocket scientist!
    3. Re:Leaving the party... by n-baxley · · Score: 2

      The main complaint that I've heard from the people in my office is that they can't easily get their Outlook contacts and calendars to sync with the Palm. Granted, Palm has their own Desktop contacts and calendar, but let's be honest. People don't buy a Palm for the desktop applications, they buy it to link with what they are using now. And unfortunate as it may be, most people are using Outlook. There are some syncing tools, but it would cut down on the problems I hear about if Outlook syncing was built in.

    4. Re:Leaving the party... by Moofie · · Score: 1

      The first thing Desktop asks you when you install it is whether you use Outlook as your PIM. Me, I can't imagine why you'd use Outlook on purpose, but my dad uses it all the time with his Handspring Visor.

      So, I still don't know what your issue is. And, incidentally, the Palm Desktop PIM is really superb. It's much more flexible and easy to use than Outlook, but YMMV.

      --
      Why yes, I AM a rocket scientist!
    5. Re:Leaving the party... by n-baxley · · Score: 2

      I guess I'll have to upgrade my Desktop version. I didn't remember that question being in there. My mistake then.

    6. Re:Leaving the party... by Andy+Dodd · · Score: 2

      The Outlook conduit is only included on the Palm Desktop software CDs that come with Palms (Any Palm or related device after the Palm III or so.

      Download versions of Palm Desktop don't include the Chapura conduit (which I've head works VERY well. I hate Outlook myself, I find Palm Desktop to be far faster and nicer than Outlook.)

      --
      retrorocket.o not found, launch anyway?
  80. Re:MS Wins, thanks to Apple by Anonymous Coward · · Score: 0

    Microsoft would be best known for making MSBasic if Apple hadn't done the same thing all throught the 1980s. The original Mac was cool in 1984, then they sat on the design for almost 10 years. Finally they upgraded the processor to stay competitive, but kept the horribly kludged OS. Marketshare drained out of Apple. Finally, after 15 years they upgraded their horribly outdated and clunky OS9, but by this time they were pretty much only making desktop publishing machines and executive desk-trophies. No one else cared about Apple anymore. Apple's blundering allowed MS to take over.

  81. Sign up as a developer... by Andy+Dodd · · Score: 3, Informative

    It's EASY to get PalmOS 3.5/4.0/4.1 for free, *even downloading from Palm's own site*

    --
    retrorocket.o not found, launch anyway?
  82. Umm... by Andy+Dodd · · Score: 2

    Since when were there Sybian phones??? Umm, well I guess a phone DOES vibrate. (Note, Sybian is a product um... targeted towards females)

    I think you meant Symbian...

    --
    retrorocket.o not found, launch anyway?
    1. Re:Umm... by Anonymous Coward · · Score: 0

      So if she says 'ring me up' is she just flirting or foreplay?

  83. 16bit = 937936 "color combinations" by dnoyeb · · Score: 2

    If a 12-bit screen can display 58,621 "color combinations" then by definition of "combination"
    a 13-bit screen can display 117242, and a 16-bit screen can display 937936 "color combinations"

    Thats WAY THE HELL MORE "color combinations" than 65535.

    Thats a bullshit statement anyway you say it.

  84. You can't slander somebody like that... by Anonymous Coward · · Score: 0


    It's not slander if it's in a private letter to them. That would be ridiculous - what, are you going to damage their own reputation with themselves or something???

    And anyway, slander has to be spoken, the above post is libel, not slander. (If it's anything at all)

    Dumbass.

  85. Not 93%, but 1500% by p3d0 · · Score: 2

    The actual number of colours is 4096, and their estimate was 65536, making their estimate off by 1500%.

    --
    Patrick Doyle
    I mod down every jackass who puts his moderation policy in his sig. Oh, wait a sec....
    1. Re:Not 93%, but 1500% by Launch · · Score: 1

      We were talking about the number of colous that the user thought they would get and then what they did get... when you say you get 65536 and then you get 4096 that is 93% less colors you would get.... if you threw your palm out the window to spite the company, that is 100% less colors... you math is just a little backwards.

      --
      Your mammas flamebait.
    2. Re:Not 93%, but 1500% by p3d0 · · Score: 1

      Ah, I was with you until you said "you math is just a little backwards". It certainly is not--we were just measuring two different things. I was measuring the error of their claim, while you were measuring the "colour shortfall" that a user experiences.

      --
      Patrick Doyle
      I mod down every jackass who puts his moderation policy in his sig. Oh, wait a sec....
  86. MOD PARENT UP by ChrisCampbell47 · · Score: 2

    It's the only reply close to pointing out the problem with his logic. And pointing out the problem is a lot more important since his post is now modded up to 5 :(

    1. Re:MOD PARENT UP by Anonymous Coward · · Score: 0

      Everybody else implicitly dismisses the notion of 12 bit palette mode as nonsense (1.5 bytes for each pixel, 12k of lookup memory -> total memory saved over a 16 bit framebuffer: 0.5k) and goes straight to explaining how 12 bit direct color is significantly worse than 16 bit direct color.

  87. Reuters did too!Re:Wired just swallowed the bait.. by tezzer · · Score: 1
    Reuters makes it even more confusing; they make it seem like the user isn't really missing that much... Here's their story:

    Palm Feeling Blue over Color Claim Mistake

    NEW YORK (Reuters) - Life just got a little less colorful for Palm Inc. (NasdaqNM:PALM - News)

    Palm, the dominant maker of handheld computers, disclosed on Monday that its $249 m130 handheld can display far fewer colors than the company originally claimed.

    The m130 -- whose slogan is "as colorful as your life" -- can really display only 58,621 colors, not 65,536 colors, said company spokeswoman Marlene Somsak.

    The disclosure, first reported by Wired News, came after months of speculation by some dedicated Palm followers that the device's marketing information was incorrect.

    "We discovered that indeed the screen delivers about 11 percent fewer colors than we had believed," Somsak said. She said the product was designed to display the full 65,000 colors, but was not actually built in a way that would allow the display of so many colors.

    The company is offering an apology and an explanation to customers, but no rebate or recall, Somsak said.

    The error comes as Palm reels from shrinking demand and a technology slump that have sent its stock price tumbling.

    --
    (Celui que tient la peur de devinir nuage)
  88. "tricky language" by drobbins · · Score: 2, Interesting

    You'll notice that 3Com says that two techniques are used to turn this 12-bit screen into a pseudo-16-bit screen. The first of these techniques is "frame rate techniques," in which pixels are changed quickly between two colors in order to simulate a third color -- now, *if* this is being done *in hardware*, then I think it's fair for them to say that they have "x *effective* colors," where x > 4096.

    What gets me is when they have to fall back on mentioning dithering -- the process of using *multiple* pixels to simulate an intermediate color. I hope they are doing this in hardware and not relying on Palm developers to do it for them. :) Even so, unlike "frame rate techniques", I don't see "dithering" (even when done in hardware) as a means to boost their claim of the number of colors that their panel can display, because even hardware-based dithering will degrade the effective screen resolution.

    I think that people are interested in "bits per *pixel*." If 3Com wants to say "5 *effective* bits per pixel," (because they're using hardware-based pixel-flipping techniques) then I think that's acceptable. But if you're going to avoid mentioning pixels and start talking about "color combinations," then I think they've crossed the line of common sense and are trying to be deceptive. We don't care about how many possible colors we can display using 4 pixels -- we want to know how many we can display using *1 pixel*!

    --
    Daniel Robbins
    1. Re:"tricky language" by adavidw · · Score: 1

      You'll notice that 3Com has nothing to do with Palm (the company that makes palm branded hardware), PalmSource (the Palm OS company), or any Palm OS device and hasn't for a long time now.

      -Aaron

  89. No No by javac · · Score: 1

    If you only had one pixel. It would be able to display all of the 64,000 different colors, just not at the same time. Color depth refers to number of different colors each dot can become. It is completely independant of the number of dots on a screen

  90. Big deal.... by smoondog · · Score: 2

    You know, 4096 colors is a far cry from 65,535, but in the whole thick of things its not that big of a deal. (Except maybe for those who are trying to port photoshop). I'm glad that Palm admitted their mistake. Many, many companies do far worse on a daily basis, fully aware of their deceitful actions.

    -Sean

  91. That's why the color Palms don't compare to others by OrangeTide · · Score: 1

    I have a PocketPC and a few Palms. The color on the PocketPC is better (of course WinCE is totally unusable garbage, and the PocketPC is typically a monsterous laptop pretending to be a PDA. MS would've been better off installing Win95 or WinNT4 on these instead of WinCE oh well, unfortunetly nobody has ported Linux to my particular varient. Casiopeia E125).

    Anyways Palm claiming that a 12-bit display looks anything like a 16-bit display is just outright deception. But any person who actually goes to a store and looks at a palm's display and compares it to a PocketPC or Zaurus is going to see a *significant* difference and will more than likely base thier decision on the appearance of the device over the [faulty] numbers given by the marketing.

    --
    “Common sense is not so common.” — Voltaire
  92. Who would want a m130? ... by Baikala · · Score: 1

    ..when you can get the gorgeous Sony Clie T615 for only $20 more! * 320x320 res * Bright colors * decent sound (for midis and wava no mp3 decoding) I was a no brainer when I have to chose one of them.

    --
    16,777,216 comments ought to be enough for any forum!
  93. Obligatory Simpsons Reference by floppy+ears · · Score: 3, Funny
    This reminds me of the Lionel Hutz flyer that says:
    Works on contingency
    No money down
    And when the Simpsons question him on this he says it's a typo and adds punctuation so that it reads:
    Works on contingency?
    No, money down.
    And then he adds, "And I shouldn't have this Bar Association logo here either ..."
    --

    "If I could live to be several hundred
    I could take a walk and really wander, really wonder."
  94. Frame rate control by iamacat · · Score: 1
    is how grayscale Palms have always displayed shades of gray. The LCD driver will turn pixels on and off on alternative frames. Under some conditions, the flicker becomes visible and then the grayscale screens look pretty annoying. But anyway, it's still a hardware solution so you can kind of claim it's part of your color support. Dithering of cause is another story.

    In any case, nobody buys a Palm for a nice-looking screen. That's what a CLIE is for.

  95. As Soon As by spacefrog · · Score: 2

    As soon as PalmUAE is released, I'm there, baby!

  96. Memory is 16 bit, screen is 12 bit by jhesse · · Score: 1

    If it factors to 31*31*61:

    dithering a 4-bit (16 value) field would get 31 values.
    The neighbor of each pixel would either be the same value, or the next
    highest value, except if it was the max value, so (2^x)*2-1.

    That's fine for the 31, but doesn't explain the 61.

    Now, what if for the 61, they were alternating two 31-value(4 bit dithered)
    fields? That's 31+31-1 or 61. Bingo. Probably green.

    So, the M130 _does_ have 16-bit color. R(4bit)+G(4bit)+G(4bit)+B(4bit) most
    likely. The _screen_ on the other hand may only have a 4-bit datapath to
    each element R(4bit)+G(4bit)+B(4bit)=12 bits.

    What do you think sirs?

    --

    --
    "I have also mastered pomposity, even if I do say so myself." -Kryten
  97. If Ford called a V6 engine V8... by ColGraff · · Score: 2

    ...and then explained it had been a mistake, but that the engine delivered "nearly v8 performance", the government and Consumer's Union would have their asses in court. Why is Palm held to a lower standard? They said the display was 16-bit, people bought it, but it's only 12-bit. That, my friends and fellow slashdoters, is fraud. And it's only only legal if you're a big corporation - oh wait, never mind then.

    --
    I'm the stranger...posting to /.
  98. lose by Anonymous Coward · · Score: 0

    "loose" != "lose"

  99. RE: Can you say class action lawsuit by legaleagll · · Score: 1

    You are probably correct, a class action lawsuit ends up giving the attorneys who handled it money and the class members end up receiving something less than they thought they should. I agree completely. But what is your solution? Let Palm just get away with the false advertising. What incentive do they ever have to actually tell the truth on their packaging if all they have to do is say oops we messed up and we will fix the packaging...

    What about the people who bought it on the basis that it was a 16 bit display for a good price. Perhaps they would not have otherwise purchased this product at the price it was knowing it only had a 12 bit display. At the very least Palm pays some attorneys fees and gets some pretty crappy PR and maybe next time thinks twice before tossing a label on a box that isn't true...

    LegalEagll

  100. Dithering by Alsee · · Score: 2

    If they want to claim 58621 colors, I say fine. But they are doing that by dithering. That means they have to drop the cliam that that have 160x160 resolution and say they have something like 80x80 resolution.

    -

    --
    - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  101. wrong by Anonymous Coward · · Score: 0

    Jan 1, 2001 was the start of the current century.

  102. 64-bit NEC MIPS on Cassiopeia by ehiris · · Score: 2

    This is the other way around on Casio.

    The Cassiopeia has a 64-bit NEC processor that is forced down to 32-bit by Casio. But at least they don't advertise it as 64 bit.

    If you really want Palm OS, get a Sony CLIE which has colors that do seem more alive then the Palm colors!

  103. Re: Can you say class action lawsuit by MarkGriz · · Score: 1

    Well, the sad thing is that I don't think there really is a good solution for the consumer.

    Sure, punishing Palm with a lawsuit might bring some satisfaction. But the end result will likely bring little or no relief to the people suckered into buying an m130 that only does 12 bit color.

    If Palm wanted to do the right thing, they would offer cash back (not a coupon toward future purchases) to anyone who bought an m130. Of course it will probably be cheaper for them to simply settle a lawsuit.

    What would be great is if the FTC stepped in and smacked Palm down hard for false advertising.
    Palm gets a nice fine, and the lawyers don't get rich. And Nelson gets to say "HA HA!"

    --
    Beauty is in the eye of the beerholder.
  104. Palm seems to be doing Time Domain Grey by GlenRaphael · · Score: 2
    Has anybody stopped to consider that Palm might be correct in their revised claim of how many colors they can display?

    Back in 1996, my first publically-released program for the Apple Newton was a little demo app called "Time Domain Grey" that could display greyscale pictures on a Newton with a black-and-white screen. The Newton had a 2-color display, but if you launched my program you could see a picture using 5 clean greyscale shades. The shades used were:

    (1) 0% black aka "white"
    (2) 25% black
    (3) 50% black
    (4) 75% black
    (5) 100% black

    My composite picture was composed of four carefully-dithered-to-black-and-white images which my program cycled though at high speed. A 25% black pixel would be set in only one of the four frames; a 50% black pixel would be set in two of them, and so on. Since the screen had a pretty slow decay rate, the illusion worked.

    Had I provided an API, I could have let application writers display arbitrary 5-color images on a 2-bit display. Or on a device with a faster refresh ability (but still a slow decay rate) I could have used ten frames or twenty or a hundred to display any arbitrary number of shades on that 2-color display.

    Palm claims to be using a similar method to multiply the available shades on the m130. They cite "frame-rate control and dithering techniques", which is exactly what I used. You start with a high-res image, dither it into several frames that individually fit in the color space of your underlying hardware, cycle through those frames at an appropriate rate, and you've got a hi-res video mode with a composite color space that exceeds the single-frame color space.

    In conclusion: The fact that the hardware has a 12-bit display is simply not sufficient to establish that they can't show their advertised 58,621 color combinations or more, so we should probably stop jumping to conclusions about it.

    --
    I play Nerd-Folk!
  105. I used a 12-bit X Terminal back about 10 years ago by bee · · Score: 2

    Purdue was given some 12-bit X terminals from HP around 1991 or so. The color on them was ugly as sin. To a man everyone preferred the 256 color palette that Sun 3/60s had, unless you were just running a monochrome X setup anyways. I can't imagine that this will look any better.

    --
    At least mafia-owned pizzarias make excellent pizza. Compare to Bill Gates.
  106. What about the m505 / m515 by dgmartin98 · · Score: 1

    I have the m505 - is there any word on whether the color blending applies here too??

    Dave

    --
    FPGA, Wireless, ASIC, Verilog, VHDL, HW, 10yr exp, Team Lead, Ottawa (More? Email above. slashdotusername=dgmartin98 )
  107. Of course it dithers! by Trillan · · Score: 1

    That's been common knowledge since the Palm m130 came out. That and a few other screen tradeoffs combine to form a screen that's substansially less easy to read than the IIIc, which is why I stuck with the IIIc until just recently. (I have an NR70V now.)

  108. Re:YEa, right. WAS Re:MS Wins by Anonymous Coward · · Score: 0

    give the rest of apple users a bad name.

    Hey calander impaired jackass - who said I was an Apple user?

    When Jobs came back, I stopped buying Apple's.

  109. Gray is a tone, not a color by philam3nt · · Score: 1

    Shades of black/white are tones, not colors. Tone refers to the lightness/darkness of something.

    --

    If I had a sig, this is where it would be.
  110. I just got a refund by Anonymous Coward · · Score: 0

    After a couple hours of being transferred around the various divisions of Palm inc. and waiting a couple of days for a response, I just was promised a full refund for my m130 and I didn't even need to yell or swear. Call 1-408-503-7000 and wait for a live person. Good luck.

  111. More info from plam themselves by Launch · · Score: 1

    Palm is deciding on how to copenstate m130 owners.. also they give a technical explaination of how the screen works... all avalible at the PalmInfoCenter.com

    --
    Your mammas flamebait.
  112. They should refund on the m505 in Australia by JuliaNZ · · Score: 1

    The m505 was sold in Australia as having an inbuilt expenses application (it's noted on the box and in the instructions), but it doesn't -- I confirmed with Palm Australia. I didn't really give a damn when I bought mine, but I could imagine some people being quite pissed off about that. OK, so where's that refund?