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Printer Makers' Ploys

Ellen Spertus writes "The San Francisco Chronicle has an interesting article on printer makers' ploys, such as lying about print speeds and selling printers with crippled cartridges. I'm sure that slashdot readers could identify more deceptions. Are there any printers that actually live up to the manufacturers' claims, ideally with Linux support?"

438 comments

  1. lexmark and hp by chunkwhite86 · · Score: 2, Informative

    Lexmark and HP LJ's have good linux support and come with good toner. I'm refering to the laser jets printers.

    --
    I'd rather be a conservative nutjob than a liberal with no nuts and no job.
    1. Re:lexmark and hp by Anonymous Coward · · Score: 0

      True, HP and Lexmark have good linux support. However, the ink and toner cartridges cost a fortune. ($50+ canadian for ink)

      If you plan on printing lots, you better have very deep pockets.

      Epson printers are fairly decent, I'm not sure of their compatibility with linux. However, the cartridge replacement costs are much cheapier ($13-$25 canadian), leaving you with more money for the upgrades that will make your system n33t.

      I prefer epson, you pay more to start with, but pay less in the long run.

    2. Re:lexmark and hp by Anonymous Coward · · Score: 0

      I have found lexmark lasers have not only great linux support, but are great printer. I'm running 3 Lexmart T series (all network printers with mutliple trays) and to date have never had a problem. Lexmark even provides Linux Drivers.

    3. Re:lexmark and hp by Anonymous Coward · · Score: 0

      For a Z52, I've had no troubles with Mandrake 8.2, but countless problems with Win 98/ME/NT on the Mandrake machine, a P166 and a Dell INsprion laptop. The drivers for the Z52 for those flavors of Windows are a constant source of problems. The Win2K drivers haven't fried anything yet.

    4. Re:lexmark and hp by dirvish · · Score: 1

      HP has Linux support but I wouldn't classify it as good. I certainly have had problems with it.

    5. Re:lexmark and hp by Anonymous Coward · · Score: 1, Informative

      I bought a lexmark e210 laser printer for $99 new (after rebate a few months ago). The box said linux was supported (I'm a bsd man myself, but close enough). Linux support meant a version of ghost script 5 that expected to be on a red-hat system. Also, it's a "winprinter" -- no built in font, etc., the printer driver does all the work.

      Anyhow, last week I was revisiting the issue, and found that the e210 is just a rebranded samsung smart-gdi printer, and there's a ghost-script patch. I checked my version of ghostscript, and it was builtin. woohoo! After finding the parallel port, I can now print from BSD.

      It's a lot slower printing than under Windows, but is otherwise fine. linuxprinting.org has good info on what printers work, who is down with open source, etc. They say some of the higher priced lexmark lasers support pcl and ps natively. Cool.

    6. Re:lexmark and hp by Neil+Watson · · Score: 2
      Lexmark do indeed make good printers. I've always had good luck with them (I've bought about 5 in the past 4 years).

      My personal printer at home is a Lexmark Optra E310. I bought it in the US but live in Canada. After a few weeks of use the printer stopped working. I called Lexmark and explained the problem. The nice man at Lexmark told me it would need replacing. He shipped me a new printer with a return slip for the old one. I received my replacement the next day.

      With service like that I'll continue to recommend Lexmark.

    7. Re:lexmark and hp by io333 · · Score: 1

      Oh really? If you'd explain to me how to get my Lexmark Z32 working correctly under Gentoo I'd love to see that explanation as *no one* else has managed to do it, and Lexmark will release a binary driver only.

    8. Re:lexmark and hp by Anonymous Coward · · Score: 0

      epson printer has linux support
      ditto.

    9. Re:lexmark and hp by coffee177 · · Score: 1

      I repair these things in the field and I can say for sure - steer clear of the Lexmark printers and stick with HP. Im refering to the Laser series of course. Parts replacement is quite easy with HP. Lexmark printers - while they tend to print pretty - tend to blow fusers much to quickly and when the right rail assembly goes or the HV P/S its just time to throw them out. coffee177

    10. Re:lexmark and hp by _Hiro_ · · Score: 1

      The problem is you're looking at cost per cartridge, when traditionally the Lexmark cartridges and the HP cartridges are larger and therefore contain more ink than Epson or Canon. Looking at the ink cost per page is a much more accurate unit of measure. (If you're using a Canon that uses the BCI21 cartridges, you'd better have deep pockets, because you'll be replacing the $7 US black cartridge every week.)

      --
      -Pope Peter Porker, S.O.W., K.M.K.R., U.G.O.A., F.S.G.S.D.
  2. Linux by tmark · · Score: 5, Insightful

    What the fsck does Linux support have to do with whether or not printer manufacturers are screwing their users ?

    1. Re:Linux by NetMasta10bt · · Score: 2, Insightful

      Nothing. He was hoping that there is a printer that does what it claims, and as a BONUS that it would work in Linux.

    2. Re:Linux by Anonymous Coward · · Score: 0

      Nothing. He wanted to know what quality printers are out there, and he's been around long enough to know how to get a story posted on Slashdot.

      That reminds me: Linux rocks! Mod me up!

    3. Re:Linux by Audin · · Score: 3, Insightful
      If the printer lacks linux support then most likely it's because the manufacturer isn't decent enough to publish interface specs.

      Selling a product while refusing to tell the purchaser how to use it counts as slimy in my book.

    4. Re:Linux by a_timid_mouse · · Score: 1

      Well, he's trying not to get screwed. He uses Linux, so that's a good first step. Now he needs a good printer that won't screw him over and that will work with his nifty Linux system.

    5. Re:Linux by JJAnon · · Score: 0

      I took a cognitive science class where every student had to come up with 2 "intelligent questions" every class. After a few weeks, it was pretty simple to create vacuous questions which sounded deep. Seems like this is what the /. editors are resorting to :). Just tag on a "linux-support" or "m$ sucks" message to the end of every post.

    6. Re:Linux by dotgod · · Score: 1

      What the fuck does fsck have to do with that question?

    7. Re:Linux by Anonymous Coward · · Score: 0

      duh, if Linux wasn't mentioned at least once it would have NEVER made the front page....

    8. Re:Linux by Anonymous Coward · · Score: 0

      Not he. She. A woman submitted the article.

    9. Re:Linux by Anonymous Coward · · Score: 0

      Not he. She. A woman submitted the article. Pay attention next time.

    10. Re:Linux by Anonymous Coward · · Score: 0

      Not he. She. A woman submitted the article. Pay attention next time...

    11. Re:Linux by Anonymous Coward · · Score: 0

      Yeah right. And calychick88 you were chatting with at 3AM this morning really IS a 14 yr girl...

    12. Re:Linux by Anonymous Coward · · Score: 0

      OMG ROFL LOL! d00d you dont kn0w sh1t! lam3r!

    13. Re:Linux by Anonymous Coward · · Score: 0

      nah...i just think it's gay when people bust out with fsck instead of fuck

    14. Re:Linux by NeMon'ess · · Score: 2

      I haven't checked printer boxes in a long time, but how many say they're for Windows or other OS's? If the box says its for Windows but doesn't say Linux, that's your damn fault for buying it. Research your potential purchase for Linux compatibility, and don't buy it if it won't work. The product tells the purchaser how to use it, but you have to have the software specified.

    15. Re:Linux by Anonymous Coward · · Score: 0

      Not he. She. A woman submitted the article.

      Yes, we get it already. You obviously have superior intelligence since you've shown your ability to latch on to every post with the word "he" in it.

    16. Re:Linux by Oestergaard · · Score: 2

      I haven't seen a printer without full Linux support since the days of the type-wheel printers.

      Any decent laser has at least PostScript Level 2, which means it will eat data from any decent Linux application directly. We don't need no steeenkin' drivers !

      That is why apps generate postscript. That is why printers eat postscript. That is why postscript is good :)

  3. Lexmark Z33 by hattig · · Score: 2, Funny

    I finally managed to get my cheap-ass USB Lexmark Z33 to work with Linux. This would have been simpler had CUPS not been running, as the Lexmark provided Linux drivers are for LPD only... it wasn't the simplest thing ever. The Lexmark GUI tool looks good though.

    However, the printer is ass. The sheet feeder puts a dent in the paper at the bottom, and the paper goes in at an angle, and it only works one sheet at a time.

    Never again will I listen to the wife when it comes to buying a printer. I wanted a black and white laser with a network connector. She was like "but that is expensive when you could get this one"...

    1. Re:Lexmark Z33 by Ctrl-Z · · Score: 3, Informative


      I haven't had any trouble with the Epson Style Color 777 that I bought a year and a half ago. It works great with Linux. I remember when I got the printer, I checked linuxprinting.org and found that Lexmarks weren't very well supported at that time.

      --
      www.timcoleman.com is a total waste of your time. Never go there.
    2. Re:Lexmark Z33 by denisbergeron · · Score: 1

      I have an Epson Stylus Color in my basement. I buy one because of the great Linux Support. But after using it for 2 or 3 month I begin to be tired to buy 60$ ink tank every mount or so. So I go to my local computer store to find a printer with separete ink tank I buy and Canon S500 with no Linux support, but with separated ink tank. I the last half year I replace the blank Ink only once for 10$ not 60$ every month, 10$ twice a year !

      --
      Ceci n'est pas une Signature !
    3. Re:Lexmark Z33 by geekoid · · Score: 2

      Sounds like a typical managment screw up...

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  4. My Printer of Choice by MxTxL · · Score: 2, Interesting

    HP 2200

    Full duplex. Fast. Ethernet ready.

    mmm...

    1. Re:My Printer of Choice by Anonymous Coward · · Score: 0

      Thanks. For. The. Review.

      James. T. Kirk.

    2. Re:My Printer of Choice by Guppy06 · · Score: 1

      Sounds like why I got myself a Lexmark Z65n.

    3. Re:My Printer of Choice by TellarHK · · Score: 1

      Quite nice. I got a really good deal on mine, though. There's a local mini-chain of discount/salvage stores that occasionally gets a total mix of stuff in. Once, they had a bunch of Apple laptops, so I picked up my iBook. $789.

      A few weeks later, I went back and spotted a printer. I thought to myself, there was no way in hell I could afford it, the price couldn't be very good, so ignored it. A few days later I went back and actually looked. $52.

      It was a LaserJet 1200. After a really brief scan at home to make sure they weren't lemons, I ran back and bought the sucker. 30 day no questions asked warranty at the store, and full manufacturer warranty to boot. Still brings a grin to my face walking into Staples and seeing a printer barely different from mine (1220) going for $399.

      Even if I barely use it, it might be nice for eBay someday. :)

    4. Re:My Printer of Choice by masterkool · · Score: 2, Informative

      Here is a link to the HP Source Forge site. It has a lot of information on Linux printing

      --
      I once shot a man who posted too many, "Imagine a beowulf cluster of these"
    5. Re:My Printer of Choice by Anonymous Coward · · Score: 0

      "network capable with optional 610n print server"

      So it's not ethernet ready.

      increase productivity with USB connectivity and Postscript Level 2 emulation

      EMULATION. Nobody has real postscript at that price point. Luckily emulation is pretty good.

      Brother sell a printer with all the same features except that it includes the network capability for the price of the HP without. And now that Carly runs HP, why would you imagine the HP product is any better?

    6. Re:My Printer of Choice by Anonymous Coward · · Score: 0

      No duplex unless you buy the expensive model with "d" after it.
      No network unless you buy the more expensive model with "n" after it.

      i.e. HP 2200dn, at $1099.99. What a fucking ripoff! Fuck Carly and fuck HP.

    7. Re:My Printer of Choice by Anonymous Coward · · Score: 0

      Yup, I love my 2100TN. My laser printers usually last somewhere around 15 years, so the slightly higher price I paid should definitely be worth it in the long run.

  5. Tiny ink refills cost more than the printer... by Anonymous Coward · · Score: 0

    ... now what can be more "crippled" than that?

  6. Understandable by masterkool · · Score: 1

    It only makes sense that the printer companies would use such ploys. Most people would never take the time to record how fast pages are actually printed, and it is even less likely that someone would try and calculate the DPI.

    --
    I once shot a man who posted too many, "Imagine a beowulf cluster of these"
    1. Re:Understandable by themurray · · Score: 1

      But should not be accepted by the public. If I buy a 6ppm printer then it should do 6ppm at some point.

    2. Re:Understandable by Anonymous Coward · · Score: 0

      >> It only makes sense that the printer companies would use such ploys.

      Maybe you're right considering the way things have come out... Nonetheless, this should not be understandable at all!

      This is being dishonest!

      There's a book by the late Akio Morita where he narrates the long (and heart-touching) path till they changed "made in Japan" from joke to griffe.

      Things came to a point that when someone reads "made in Japan" in a product that automatically assuries good engineering.

      "Made in USA" still conveys this same idea. But if those lowly tactics persist it's easy to see the "USA label" loosing prestige.

      In the same way the FDA maintains quality controls over food and drugs, there should be some agency devoted to keeping USA products from decaying.

      DISCLAIMER: I'm not an USA citizen. Read the above as you wish. I know I mean no harm.

  7. i sold hp for a while... by psychalgia · · Score: 2, Interesting

    basically they teach you not to lie but they teach you lies and hype about the product. its amazing how three companies cna do 9 independant studies and arrive at 27 different results.

    --

    ________________________________________________

    1. Re:i sold hp for a while... by macdaddy357 · · Score: 5, Interesting

      I fix HP, and other brands. The following is a true story about an Officejet G-85 a customer brought in for repair that would not fax or receive fax. It gave an error message, and prompted to cycle power when either was attempted. HP is a sinking ship. Before the merger, HP had serious problems, all of which have been aggravated since the merger. They have lost market share, and are losing money and don't for a minute think it's because they give lousy customer service. I am a repair technician. Recently, a customer who bought an Officejet G-85, a single unit that prints, scans, faxes and copies. It failed in about a month, but more than 14 days, so the retailer wouldn't take it back. The end User called HP. Lexmark, Brother, or just about any other manufacturer would have replaced the unit, but the customer was told to take their G-85 to an authorized service provider, so it came to me. My company was not able to repair the unit. Like all ASPs, we were only authorized to "facilitate repair" by sending it in to HP. They sent me a replacement with no automatic document feeder; with out which the unit was useless. When I complained, they said one was on it's way, but instead sent a manual and cable set. This whole process took three weeks. At this point, I asked HP to just send the end user a new G-85, as they should have done in the first place. They refused, and sent me a document feeder, but the emblem that says HP Officejet G-85 was missing. Again, the unit was incomplete, and I could not return it to the user. By now, it had been one month. I e-mailed Carly Fiorina, and called their headquarters, all they did was offer phony apologies, and pass the buck, blaming other people. Eventually, the end user, called HP, and was accused of wanting something for nothing by a man named Jim Williams. He told me at that point that he was going on vacation, but the problem would be handled. The end user would get a new unit. A week later, I heard from the end user, who still had nothing. I e-mailed and called again. Finally, they replaced the end user's unit with a new one. It had been nearly six weeks. They also kept sending me parts, including a second document feeder, worth $185.00 retail. When it was over, they asked me to return the G-85 base unit only, without either automatic document feeder, the accessories, or the manual and cable kit. They instructed me to just throw away more than $400 dollars worth of parts. How can a company that is losing money afford to just throw away four hundred dollars, when they couldn't afford to give an end user any customer service or customer satisfaction at the outset? I have not thrown away the parts, and hope I will have an opportunity to use them, but I don't have a lot of storage space. HP has angered a customer who will never buy their products again, and probably tell dozens of people why. They have also made a service technician, namely me, lose confidence in their products, and stop recommending them to anyone. HP is a sinking ship because Carly Fiorina, and the entire executive staff view their customers as a dirt-cheap commodity, and take them for granted. Based on the news, they must also think that their employees are a cheap commodity, too. People are starting to call them Hewlett Packard Bell all over again, and this time, it is not because they are confusing two companies.

      --
      How ya like dat?
    2. Re:i sold hp for a while... by Anonymous Coward · · Score: 2, Funny

      Ever heard of paragraphs? I am not reading your shit. It hurts my eyes.

    3. Re:i sold hp for a while... by uncoveror · · Score: 2

      Dude! Why did you waste your time e-mailing Carly Fiorina. Don't you know she's a mole for IBM?

      --
      The Uncoveror: It's the real news.
    4. Re:i sold hp for a while... by Anonymous Coward · · Score: 0

      and they fired Bruce!

    5. Re:i sold hp for a while... by 0xA · · Score: 2
      I used to work for an HP service center as well, this sounds strangley familiar and that was ~6 years ago.


      Once upon a time I called with a BIOS problem in one of thier workstations, I don't recall what exactly. I got bounced around from tech to tech until one guy finally said to me, "I know somebody that can fix that, I'll transfer you to him." Phone rings, guy picks up....


      It's an autobody shop.


      Stupid HP.

    6. Re:i sold hp for a while... by machine+of+god · · Score: 1
      HP is a sinking ship. Before the merger, HP had serious problems, all of which have been aggravated since the merger. They have lost market share, and are losing money and don't for a minute think it's because they give lousy customer service. I am a repair technician. Recently, a customer who bought an Officejet G-85, a single unit that prints, scans, faxes and copies. It failed in about a month, but more than 14 days, so the retailer wouldn't take it back.

      So you're saying I should buy stock in HP then???

    7. Re:i sold hp for a while... by ender81b · · Score: 2

      You also forgot about the insane policy of 'buying' drivers. We're talking about buying drivers for consumer scanners here! Even worse, alot of nice, business-quality scanners you have to buy the Firmware updates - stupidity at the highest level. Guess who isn't buying HP anymore...

      The funniest thing is I bought an HP scanjet about 1 year ago. On the box it clearly said Win95/98/ME/2000 compatible. Get it home. Plug it in. "these drivers will not work with your OS, go to www.hp.com." Go to HP's site. They want me to pay 20$ for their fscking drivers! Needless to say the scanjet got returned defective.

    8. Re:i sold hp for a while... by lugonn · · Score: 1

      I heard them and The Onion are trying to start a grass roots campaign to get ethical reporting back into mainstream media.

    9. Re:i sold hp for a while... by Permission+Denied · · Score: 2
      My HP story:

      We had around 15 active HP laser printers in a high-volume environment. One of my primary duties is to write spooling software and various other bits (long story explaining why we need custom spooling software and can't use any available product - this sort of thing is not uncommon in high-volume environments).

      Most of the printers had some sort of bug in the imaging engine. You can upgrade the firmware on the JetDirect card yourself, but the only way to upgrade the printing engine firmware is to get a new ROM chip. According to some of the folks on the HP forums, newer engine firmwares fix a bunch of bugs that look identical to the ones I've been seeing. I've definitely ascertained that these are bugs in the printing engine (saved the windows-generated postscript files, un-obfuscated/expanded them, went through line-by-line, understood the postscript, figured out there is indeed a bug in the postscript engine - you can imagine this is quite a bit of work).

      Now, the thing is that I'm the one that catches hell when someone's excel spreadsheet doesn't print, so I'm none too happy about this. We asked HP for ROM chip upgrades about a year ago, and went through quite a run-around with their service department who couldn't understand the basic idea that I write software instead of fiddling with spreadsheets. To preserve my sanity, I let the higher-ups deal with the HP folks.

      Basic outcome is that's it's been around one year that these firmware chips have been "in the mail." In the meantime, we've moved the HP printers from a high-volume environments into low-volume environments and replaced them with Xerox machines. My life is much happier this year than it was last year.

    10. Re:i sold hp for a while... by russiste · · Score: 1

      I have had a "similar" bad experience with HP - my girlfriend's scanner broke and when I called their technical support, they told me I would have to pay about 250$ canadian to get it *repaired* (the warranty was expired (by something like a month!...)). If I had sent the unit, I would have paid through the nose and waited, and then (probably) gotten my old scanner "fixed".

      When I went to Future Shop to check out the scanners they had, the same scanner was selling new for 110$ CDN. When I phoned back to HP to tell them how angry I was they were trying to rip my girlfriend off (paying twice the price of a new device for repair?), they never returned my calls... could they have been too ashamed?.

      Greg

      --
      Loopsh of fury.
    11. Re:i sold hp for a while... by Anonymous Coward · · Score: 0

      Just curious. Did you go through techsupport/assist or through dealer support the first time? Up until the last month, Dealer support usually resolves these issues withing 24-48 hours.

      Next time you have to deal with HP tech support for the exchange products; deskjet, officejet, scanjet, etc. Don't mention that you are an ASP/reseller. Tech support has this wierd notion that you are trying to get stock parts for free. If they ask just tell them you are the end-user. You should never get that kind of treatment from the LaserJet groups especialy hardware support.

      BTW. The reason HP does not send out repair parts for the inkjets (as it was told to me anyway) is that the parts have to be calibrated to the machine. The calibration tool cost several thousands dollars. They did have a program where you could replace a pre-calibrated assembly. However, it's less expensive to replace a less than $1 at Cent Repair than it is to ship out an assembly with that part and pay the ASP. Furthurmore,most ASP's never quite caught on as to how this type of repair program worked, thus causing some signifigant repair delays. The scanners and $150 printers should be treated like toasters when it comes to repair.

    12. Re:i sold hp for a while... by macdaddy357 · · Score: 2

      HP's first mistake was by passing the buck to an ASP instead of helping the customer themselves. The people who answer the phones either don't know or don't care which products and ASP can repair, and which ones we may only "facilitate," but they seem to refer things tehy won't even let us fix all the time. When we have to call them, their tech support people just read info from the same screens we could have at their website, but the website can't give a case number or authorization. It's a mess.

      --
      How ya like dat?
    13. Re:i sold hp for a while... by Anonymous Coward · · Score: 0

      I've had my 4P for probably ten years now. Never a problem. More toner, more paper, and I'm on my way again.

    14. Re:i sold hp for a while... by daffmeister · · Score: 1

      I'd send back your keyboard as well. It seems to be missing an enter key.

    15. Re:i sold hp for a while... by adolf · · Score: 2

      I'd like to point out that there is a small, but very open and reliable enterprise in HP warez.

      I have a ScanJet IIcx from somewhere around the middle of the 1990s. It cost a bloody fortune.

      I tried to download drivers for in 1999, having lost the original floppy (!) disks, with no love from HP, who only wanted to trade cash for their drivers. They seemingly fail to realize that when a customer spends more than $1k on a fucking scanner, that they expect it to be supported forever, or at least until it dies.

      So. Dejanews points me to an HP FTP over in the Orient somewhere, which has current (English!) drivers.

      Download, install. Life is good. I feel no guilt, and don't believe that I should. I might've felt different if this scanner were sanely priced when I bought it, but it wasn't...

      Just as troubling, is Creative Lab's fisthold on their Live!Ware drivers. They, too, used to be free.

      OTOH, many CL cards are easily upgraded from one generation to the next, simply by plugging in a different driver. Gotta love it when the marketing department engineers new products.

      (Live! cards can be turned into Live! 5.1 with driver-supported AC3 decoding and some more signal routing, PCI16 cards turn into SB128, and so on. The whole game reminds me of flashing Ricoh firmware into a Phillips CD-R to fix bugs, or using iRiver's firmware on my Riovolt to get more features, or...)

      Other gripes: 3dfx bought STB some years ago, and killed all of their products immediately. I had an old STB dual-port ISA RS-232 card that I needed jumpers for, and was able to find good documentation at 3dfx.com, cut-and-pasted from STB's original HTML.

      I emailed webmaster@3dfx.com, and thanked him, asking that he do what he could to keep the documentation and drivers online. He wrote back and said that they'd never disappear, since it was no trouble to keep the pages available and provided a useful service for the potential customers that 3dfx aquired along with STB.

      And then, nVidia picked up 3dfx, and dropped 3dfx.com in the forsale bin along with STB's documentation, as soon as the deal was signed.

      nVidia is thus not a company that I consider to be consumer-friendly. Or customer-friendly. Or friendly at all, come to think of it...

      They've even pissed directly upon the GNU community by releasing GPL'd drivers (back in the Riva128, TNT days...) as pre-processed machine code - not C source. And they thought this was OK.

      People seem to forget about these things around here very quickly, as they spout off about how cool the ti400 is (or whatever the latest product for this half is called).

      HP is but one among many.

      On the other side of the coin is IBM and RadioShack. Both have complete documentation, drivers, and information for nearly everything electronic they've ever sold available for free on their web page. I've got old IBM ISA 10base-2 cards that IBM provides bootable (!) PC-DOS floppy setup disk images for. I got handed a Tandy 386SX/25 which I had no trouble finding BIOS setup disks for, and a number of universal remotes which would be useless now if not for the online codebooks RS provides.

      Alas, IBM and RS always charge more than everyone else for all-but-identical items, too.

    16. Re:i sold hp for a while... by Anonymous Coward · · Score: 0

      The following is a true story about an Officejet G-85 a customer brought in for repair that would not fax or receive fax. It gave an error message, and prompted to cycle power when either was attempted. HP is a sinking ship. Before the merger, HP had serious problems, all of which have been aggravated since the merger. They have lost market share, and are losing money and don't for a minute think it's because they give lousy customer service. I am a repair technician.....

      You lost me, buddy. All of that's a true story? I guess we should just believe you. And those other people that complained "They charged me, it was *just* a month past warranty!" Well by golly, mine was just 3 weeks and 6 days past warranty, and I didn't complain.

      Warranties have time limits for a time. Your service contract when you buy the printer stipulates the time you have left on your warranty as well as the service options that are available for you. If you don't like these, you can buy improved warranties and/or service contracts when you purchase the equipment. Printers are not like computers, they don't come default from HP with a next-business-day contract. Deal with it.

      I used to work for a company that included one tech who was certified as an HP Repair Technician. We didn't use him very much, as he was one of the 5 consultants we had, but if he was the one dealing with a printer he'd often fix it himself. Rollers, fusers, drums, laser power assemblies, you name it, he fixed it. Amazingly enough, he never had a problem. There's a specific phone number that repair centers call to get their parts and I believe he just invested some time initially to get a personal contact there, so that he always talked to the same person, every time.

      You mean, you expected to be able to talk to a different person every time you called and get a high level of service? Amazing.

      Don't treat my story as fact. I admit that it's second-hand to begin with, plus it's been a while. It is certainly not a "true story" that you should heed as if God spoke. However, it includes a good bit of common sense, plus paragraphs.

      Rob Nelson
      ronelson@vt.edu

    17. Re:i sold hp for a while... by macdaddy357 · · Score: 2

      Dude, did you read it? Didn't think so. The end user had the Officejet G-85 less than one month. It was still in warranty. The end user had a lemon they had just paid $400 dollars for, and HP could not be bothered with them.

      About the paragraphs; they went poof when I cut and pasted text from a word document. I didn't fix them, because I was in a hurry to post. Besides, slashdot is not a college English course.

      I am an A+, and HP certified technician, and I feel people deserve to know what HP put one of my customers through. Maybe they will refrain from buying a Hewlett-Packard Bell, and be spared a lot of headaches. Your callous attitude reminds me of the tech support people at HP. Do you work for them?

      Companies that take their customers money, and run don't deserve to have any customers. Customer service and customer satisfaction need to be more than buzzwords, as Packard Bell learned, and so many other defunct companies.

      By the way, why did you post as anonymous coward, and then give your name and e-mail? You are going to get flamed by a lot of people who HP has screwed over.

      --
      How ya like dat?
    18. Re:i sold hp for a while... by Anonymous Coward · · Score: 0

      I can tell you from personal expierience that your situation is the exception rather than the rule. I am sorry you and the customer had to go through that inexcusable mess.

      Granted the tech support for endusers suck. However, At the first sign of incompetence you should have call reseller support and escalated there. You know that tech support barely knows thier product let alone the various return policies. That is why they have the dealer group in Boise to help you through the maze of HP programs. Up until the last few weeks they were the best group at HP to resolve these problems for you.

      If tech support is refering customers to you it's because you are another option for the customers to get help. You are right. You cannot "fix" these units but there is a document on PWEB that explains the whole process of faciltation. When everybody is on the same page it works out for you, the customer, and HP.

      "Obviously" the program is NOT perfect, but it does work 99 times out of 100, and it's better that what HP had in place before now. Again, I am truly sorry you and the customer had such a rotten experience.

    19. Re:i sold hp for a while... by Anonymous Coward · · Score: 0

      Thanks, Carly! :]

  8. Re:Stick with HP printers by Perl-Pusher · · Score: 0, Offtopic

    I guesss you didn't read the earlier article. Peren's was fired by HP.

  9. Samsung ML-1210 by Anonymous Coward · · Score: 1, Informative

    I have a Samsung ML-1210 that came with some linux drivers, however the standard Redhat 7.x install seem to handle everything nicely as is. The printer was right at $180 when I bought it, and it has worked great. I have had it for almost a year now, and no complaints so far.

    1. Re:Samsung ML-1210 by idealego · · Score: 1

      Same here, had mine for about 6 months and it's worked perfectly.

      I'll never buy another inkjet.

    2. Re:Samsung ML-1210 by Misch · · Score: 2

      Same here. Although it didn't work "straight out of the box", all I had to do was download the latest version of CUPS, and it worked. *boom*

      And, since the printer has both a USB port and a paralell port, I was able to hook up both my linux and windoze/linux box to it. (I just won't try to print to it from both machines at the same time.)

      --

      --You will rephrase your request for me to go to hell. Goto statements are not acceptable programming constructs
    3. Re:Samsung ML-1210 by lateralus_1024 · · Score: 1

      The 1210 is an awesome laser printer. I got mine for $220 and it came with a spare toner. It's been nothing but flawless for W2k and Mandrake. And it's small , compact and quiet.
      Just couldn't get it to work with my oldschool HPJetDirect 10mb external print server, but oh well. I'll get a real one from linksys later.

      --
      If you think /. comments are bad, check out Digg.
    4. Re:Samsung ML-1210 by brain159 · · Score: 2

      A generic "me-too" - admittedly I'm not currently running linux (I'll try the latest Mandrake when I've got more HDD space to spare), but it's a very nice printer and the WinXP drivers are just fine.

      UK /.ers should hit dabs.com where it's available for £100 including VAT (it's on their front page). Replacement toner carts look to be about £40 for it (also from Dabs), which for estimated 2500 sheets (at the usual 5% coverage I think) isn't too extortionate.

    5. Re:Samsung ML-1210 by Ramadog · · Score: 1
      Mine is on a redhat 6.2 box. Installed the ghostscript that was on the cd, added the printer definition for lpd and it worked first go.

      We bought the Samsung to replace a Canon bubblejet. Got sick of having to buy more ink and or a print head everytime the printer stood for any length of time unused.

  10. Beware HP by BigGreen03 · · Score: 1

    HP is known for screwing people on cartidges. They make two types of toner, regular and X. X is more expensive so people by the regular. The only difference is that the X is a full cartridge and the regular is half full so the X works out cheaper... everyone wastes their money.
    Toner is a much greater source of revenue than the actual printer.

    1. Re:Beware HP by ejdmoo · · Score: 1

      Though that *is* dishonest, in their defense, it is regular practice to sell non-full cartridges. Go to an *office store* as opposed to a best buy to get your cartridges. There you can get a couple extra ml for only a few more $$. They're called "extra capacity," and actually contain more ink. Just because you have a print cartridge, even one you just bought, doesn't guaruntee it to be full. Look and compare the measure of ml on the box!

    2. Re:Beware HP by Caktus · · Score: 1

      > Look and compare the measure of ml on the box!

      You can't even rely on that. I have an Epson C70 which is similar to a C80 (for US people) which uses ink cartridges labeled "Intellidge". Those cartridges have an embedded chip that controls the ink level.
      There's were theory ends, because those chips just have a counter that when reachs zero doesn't let you print anymore with that cartridge. I have opened two of them after they had been "ended", a black one and a yellow one. The amount of ink that remainded was just disapointing, it was around half a cartridge.
      The real story is that not only they sell cartridges that are not full, they even sell ink that they don't allow you to use!

    3. Re:Beware HP by Anonymous Coward · · Score: 0

      Not only that, but something seems to make remanufactured cartridges not work in many HP printers.

      One guy I know is a real penny-pincher (and I'm not saying that in a bad way, he's made some really good deals in the past). One thing he's found that worked great on his Lexmark printers was the remanufactured cartridges. So, when he bought two HP printers, he naturally decided to stick with what worked for him and was cheaper.

      The first one he tried it on was a DeskJet 842C. He bought the remanufactured color cartridge, and put it in after the starter cartridge emptied. Lo and behold, the thing refused to print any hue but this really ugly pinkish magenta sorta color. Put back in the original HP and try to squeeze out a little more ink, and guess what? The thing worked again.

      OK, so now you're thinking it's a bad manufacturer that remade the cartridge. Well, he also has a Photosmart 1100 printer. He went through a different company to get the cartridges, and put another color in the printer. Guess what? This printer printed the same ugly pink. No matter what, it's always the HP cartridges that will print right. This just seems slightly odd to me, doesn't it to you?

    4. Re:Beware HP by Syn+Ack · · Score: 2, Informative

      Several of the ink refil companies provide software to reset this chip into thinking the cartridge is new. Check out google and the links below.

      http://www.itosn.com/ilrs/introduc.htm

      http://www.inkrefill.ca/

      Cheers,

      Syn Ack.

    5. Re:Beware HP by mabinogi · · Score: 2

      About the C70, does it live up to it's speed claims?
      I'm considering buying a 10 - 20 ppm laser, but the C70 claims similar speeds, and I'm interested to know if it can acutally deliver...

      also, how's the black ink capacity?

      --
      Advanced users are users too!
  11. Re:Stick with HP printers by Obfuscant · · Score: 1
    you won't be disappointed.

    It was HP injet ink that was being sold locally as a "two pack", when the truth was it was simply one of the large cartridges. It's not quite honest to call a one-pack a two-pack, is it?

  12. What about paper type? by Syn+Ack · · Score: 1


    Why does my HP printer need to know that I'm using HP paper? Maybe I'm paranoid but is it possible that the printer prints a little worse when you don't choose HP Paper as the paper type?

    I think I'll print a comparison and see if choosing "HP Paper" as my paper type makes the picture better even if I'm not using HP paper.

    syn ack.

    1. Re:What about paper type? by laserjet · · Score: 2

      HP doesn't make the paper, they just buy it from another manufacturer and put their name on the label. A lot of companies do this. And no, HP printers can not tell if it is HP paper.

      --
      Moon Macrosystems. Sun's biggest competitor.
    2. Re:What about paper type? by zangdesign · · Score: 3, Interesting

      Most people don't know about paper quality. HP inkjet paper has a higher density and brightness than the standard paper you run through your laser printer. It is designed to hold the ink better.

      The trick here is that they want you to buy HP printer supplies, but reality is Hammermill and Weyerhauser have perfectly good inkjet paper that is just as bright and dense.

      So whenever is says HP quality paper, think "bright and dense". That's all it takes.

      --
      To celebrate the occasion of my 1000th post, I will post no more forever on Slashdot. Goodbye.
    3. Re:What about paper type? by bluGill · · Score: 2

      HP does not make paper. They do however spec paper, and have the cheapest paper mill THAT MEETS SPEC make it. All other manufactures do the same. So the trick isn't just trying with HP paper, it is trying with all brands of paper, on all settings to see what works. Epson might have a slightly different spec for their paper that you happen to prefer in your printer.

      Note that the right paper is critical for ink jet printers, while lasers can deal with a large range of papers. However the right paper and quality is often different. There is quality of how the paper handles ink, and quality of the paper itself (watermarks).

      What you want to print makes a big difference too. When printing photos that you want to display, use the expensive photo paper in a ink jet, it will look great. Plain text on the same paper won't look enough better to justify the cost. Plain text that matters will look enough better on a laser that you should seriously consider spending extra cash. If you print text often you will save money by buying a laser, since you not only get better text, but it is also cheaper to print with a laser.

      In short experiment, not just with the setting, but also with the paper. I doupt that it prints worse when you select normal paper, so much as it puts a different amount of ink on the page. It probably prints better on normal paper in normal mode than hp mode, while on hp paper it prints better in hp mode. With some other brand name paper you will have to compare.

    4. Re:What about paper type? by Misch · · Score: 2

      The only way they can tell is if you tell the printer in the printer driver. My old 694 C does print out different intensities of ink depending on the type of paper chosen. (Most notably, between Inkjet Transparency Paper and Glossy Photo Paper). But that has nothing to do with the manufacturer.

      --

      --You will rephrase your request for me to go to hell. Goto statements are not acceptable programming constructs
    5. Re:What about paper type? by guttentag · · Score: 2
      ...think "bright and dense". That's all it takes.
      This sounds oddly like something out of a Windows marketing strategy meeting:

      "We're looking for people who are bright enough to use Windows, yet dense enough to use Windows. Everybody got that?"

    6. Re:What about paper type? by Edward+Teach · · Score: 1

      Dude, just because you are paranoid, doesn't mean they aren't out to get you. Don't click non-HP paper, ever! They will find you if you do...

      --

      Setting his threshold to 5, Sparky eliminated most of the trolls on /.

    7. Re:What about paper type? by Anonymous Coward · · Score: 0

      That's the most pathetic waste of a +2 bonus that I've ever seen.

    8. Re:What about paper type? by strictnein · · Score: 2

      HP paper is made by Burlington.

    9. Re:What about paper type? by Anonymous Coward · · Score: 0

      You want some good, cheap paper?

      Great White Inkjet 24 paper. Typically $4.50-$5 per ream, 90 brightness...I use it on an everyday basis. The only time I buy the HP paper (which, IMHO, has a very slight blue hue to it, but that may be the brightness fooling me) when you can get two for one somewhere.

      $10 for a pack of paper???

    10. Re:What about paper type? by Anonymous Coward · · Score: 0

      I've never seen a +2 bonus. How do you get one?

    11. Re:What about paper type? by Anonymous Coward · · Score: 0

      You don't need to specifically use HP paper. HP says this, as lots of people go out and buy recycled malaysian paper, which tends to have a very high moisture content, and jams a lot. It's much easier to say "Use our HP paper and HP toner" as that way HP can be sure it is not a problem with quality of either. Realistically, any decent quality paper will do (Reflex etc etc)

    12. Re:What about paper type? by Anonymous Coward · · Score: 0

      forgot my nick and passwd.

      Thats wrong, most of the 900 series printers have a auto paper sensor that detects the type of paper that is in it, then adjusts itself to work best with that paper

  13. HP and "starter cartrages. by mwjlewis · · Score: 1

    I have experanced first hand that HP sells their cheeper line of inkjets with ink cartrages that are, uhm, Lacking in the ink dept. I had a sales man even inform me of that. I find it kinda upsetting that they are willing to sell that so cheep, yet 5 days/20 pages later, you are out spending another 50.00 on a 100.00 dollar printer just to keep it working. That IMO is rediclous. I don't know how it is for their more expensive Ink Jet printers. I no longer buy HP ink Jet's. However, their Laser printers are great.

    --
    www.oobersworld.com - For those that ride.
    1. Re:HP and "starter cartrages. by WNight · · Score: 2

      I noticed this when I bought a printer. I had heard rumours of this and only when I asked the salesman directly did he tell me about it. Turns out the only brand (of HP, Epson, Lexmark?, and Canon) that gives you a full cartridge is Canon.

      I also looked at the refill kits. Epson and HP had expensive refill kits and you bought new print heads with them when you bought an official refill. Canon not only had every color in a seperate tank (greta for me because I use a lot of highlight color, it won't drain all tanks equally) but you could buy official refills of just the tanks, changing the print head only when it needs it. And the Canon refills were a third the price of those for other printers. (I'm guessing because of the ease, and because there's no monitor chip you need to replace or reset.)

      So, not to sound like a Canon advert, but I bought an S750 and have been very happy with it. Especially because I've bought something that I know isn't going to get more expensive when I try to maintain it. The funny thing is that I'm too lazy to refill my own, but just having the option is enough. That way is official supplies ever got real expensive I'd have an out.

  14. Epson Stylus 640 by Akuinnen · · Score: 1

    I have an Epson Stylus 640. When I first bought it, the printer worked fine. Sure it's a few years old but now it never seems to work right. Colors will be missing from pages, or the output will look horrible or corrupted. I've run all of the cleaning and other printer utillities many times. Sometimes it helps but often it doesnt.

    I really want to get a new printer but all the ones I've had up to now have gone to crap in a short period of time.

    1. Re:Epson Stylus 640 by idealego · · Score: 1

      Buy a laser printer and your problems will be over.

      I'm using a Samsung ML-1210.

    2. Re:Epson Stylus 640 by phishst1k · · Score: 1

      Same here, I have the same printer and it worked great at first but now its terrible: never works; prints wrong or lacks colors; cleaning does no good. I want a new printer also, was thinking about the epson C60, because i like the epson name rather than the HP's.

      --
      Sex is not the answer. Sex is the question. Yes is the answer.
  15. HP's by strredwolf · · Score: 2

    Alot of the HP printers, both inkjet and lazer, have very good support from HP themselves. Since Ghostscript came out with a plugin interface for printer drivers (instead of patch and recompile), installing the drivers is eazy no matter what LPD/LPRng/CUPS/etc you use.

    --

    --
    # Canmephians for a better Linux Kernel
    $Stalag99{"URL"}="http://stalag99.net";
    1. Re:HP's by mickwd · · Score: 3, Informative

      If you're an unfortunate owner of an HP DJ9xx class printer (e.g. HP DeskJet 970) which the HP Linux driver doesn't (yet) support in hi-resolution printing mode, please see this entry in the Sourceforge forums for the HP Inkjet Driver project for a patch to HPIJS to support hi-res printing in 1200x1200 mode (and other enhancements).

      It's here.

    2. Re:HP's by Anonymous Coward · · Score: 0

      Lazer? Eazy? Did you not take highschool english courses or are you just retarded?

  16. Yes Xerox.. by Lumpy · · Score: 5, Funny

    Xerox Phaser 850 color laser printers live up to all the claims, have the best linux support on the planet (Postscript printer... out of the box) and you wont get robbed blind on the ink prices....

    granted... the printer is $3500.00USD Appx (I have 4 of them... 2 DX's and 2 N's so I got a good deal :-) but is the best thing cince sliced bread IF.... your users have 1/3rd of a brain... all of them have had ZERO trouble except for one receptionist who has done $1500.00 worth of damage to one printer in 2 seperate instances... and has caused another $400.00 in damage to it recently...

    First she violently rips a jammed paper out of it... leaving a nice 3"X3" chunk stuck deep inside instead of using the obvious levers for releasing a jammed piece of paper.. then she loads the paper tray with inkjet lables that decided to adhere to the printing drum...after she ran the same label sheet through 5 times trying to get them looking just right and removing a few of the labels..

    oh and finally she broke the high capacity paper drawer by "using her foot" to remove the paper guide.... because it wouldnt come off easily (you have to lift a tab first that is labelled in several languages..

    so if you are stupid.... dont get a Phaser 850 printer... or if you have stupid workers in your office...

    --
    Do not look at laser with remaining good eye.
    1. Re:Yes Xerox.. by Anonymous Coward · · Score: 0

      shitcan that dumb ho

    2. Re:Yes Xerox.. by Anonymous Coward · · Score: 0

      So, why is she still working there? Come on, this isn't a family forum, you can tell us!

    3. Re:Yes Xerox.. by EvilBudMan · · Score: 1

      Yes, we have people who like to tear stuff up too. That's why we give them cheap printers. The ink might be expensive but they don't do all that much anyhow. I might have to rethink this because of everyone printing useless colour pics.

    4. Re:Yes Xerox.. by qurob · · Score: 1

      The 850N's are a little closer to $2,000...

      I don't like them, here's why:

      EXPENSIVE to fix

      They don't do many paper sizes, printer drivers aren't that great...

      Free black ink. Great! Don't need a laser printer any more! WRONG. The ink scratches right off these pages. Try feeding them through a copier, where they get hot, or putting them on glass, where the wax gets all over.

      They are good for doing color brochures and stuff, but the wax is too easily taken off.

    5. Re:Yes Xerox.. by Anonymous Coward · · Score: 0

      Are you really that stupid? The figure of 3500 is clearly labeled as AUSTRALIAN dollars.

      And the wax is fucking expensive!

    6. Re:Yes Xerox.. by Anonymous Coward · · Score: 0

      printer drivers arent great? are you nuts? it's a native Postscript 2 printer... the absolute best printer drivers on the planet for every computer platform.. Including GeOS and Os/9 can print to this printer.

      if you are talking about the Xerox drivers? then yes.. but who uses those drivers?

    7. Re:Yes Xerox.. by sid+crimson · · Score: 1

      And this printer could be "free" if you print enough. See www.freecolorprinters.com.

      -sid

    8. Re:Yes Xerox.. by qurob · · Score: 1

      Two people can't print to the damn thing at the same time, without fscking up the currnet print job . . .

      You have to get the driver off the web!

      Sure, that's fine and dandy, but not for the first 3 months we had it, before they had an updated driver!

    9. Re:Yes Xerox.. by Anonymous Coward · · Score: 0

      They're wonderful until you have to replace the print head. Fuser units aren't shit compared to a $1500 print head!

    10. Re:Yes Xerox.. by Fussy+Part · · Score: 0

      quote: "granted... the printer is $3500.00USD Appx"

      Yea, that sure looks like Australian dollars to me.

    11. Re:Yes Xerox.. by Anonymous Coward · · Score: 0

      Well I work with several Xerox Phaser 860's, and when we bought the last one we were told that the model had been replaced by the Phaser 8200. The difference? A far as I can tell, they took away the free black ink, made the ink blocks smaller, and changed the shape so that the old ones won't fit in. We had to have it repaired and the Xerox tech even confirmed to me that it was basically identical to an 860. Considering the free black ink was a large selling point for their printer, I wonder how they plan on luring people in now?

    12. Re:Yes Xerox.. by The_Rook · · Score: 1

      also, the black toner of the xerox (formerly tektronix) thermal wax transfer printers (called solid ink by the company. i call them crayons since you can draw with them) has always been free. every time you buy a set of color crayons, there are always a few black crayons included. if you run out of black, you can call the company and they'll send you a box of black crayons.

      the wax transfer printers aren't for everyone. when turned on, you have to wait for the wax to melt before you can print, so the printers are not good for casual printing. but the color is nice and the printers are great if you have lots of printing to do.

      --
      when religion is no longer the opiate of the masses, governments will resort to real opiates.
    13. Re:Yes Xerox.. by PsychoElf · · Score: 1

      Dude, fire the bitch

    14. Re:Yes Xerox.. by Anonymous Coward · · Score: 0

      Xerox firmware -
      Secret - higher resolution and dual sided is just a firmware upgrade, and overclocking can be done on many other brands.

      But Xerox should be ashamed of ink prices - In Australia at least. That lost it a sale -learn not to chage more than HP.

    15. Re:Yes Xerox.. by Anonymous Coward · · Score: 0

      So what's this girl's name and number? Sounds like she'd be stupid enough to date a geek!

    16. Re:Yes Xerox.. by indiechild · · Score: 1

      "Set Phasers to stun!" *problem solved*

    17. Re:Yes Xerox.. by pacc · · Score: 2

      Hire her, she might be what Xerox needs to make printers that _really_ last. If they are on a leasing contract, it will probably pay off in the long run.

  17. Not necessarily lying by afidel · · Score: 2

    You often have to read the fine print (if you can find it). The industry loves to do things like qoute printing costs based on 15% color coverage, which is less than one embeded pie chart. They will also almost never quote time to first page, because heat up times or nozzel cleaning cycles would put most people off. Another common trick is to quote print speed for 150dpi economy printing then quote the great high end resolution that takes 9 minutes per page.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    1. Re:Not necessarily lying by Anonymous Coward · · Score: 0

      "You often have to read the fine print (if you can find it). The industry loves to do things like qoute printing costs based on 15% color coverage, which is less than one embeded pie chart. They will also almost never quote time to first page, because heat up times or nozzel cleaning cycles would put most people off. Another common trick is to quote print speed for 150dpi economy printing then quote the great high end resolution that takes 9 minutes per page. "

      No doubt! You'd think /. readers would be keen enough to know that not everything, *FROM MARKETING*, is true for all products. Or maybe I'm giving /. readers too much credit as it appears from the comments that most are a bunch of gump-like idiots.

      You buys bitch and moan because all is not what you want it to be in the land of printer specs.

      Why the hell don't you bitch about these things while you are at it:

      1) Hard drive capacities: Manufacturers list capacities using 1GB being equal to 1x10^9 rather than 2^30 as it should be. So you lose ~7% due to marketing hype.
      2) CRT sizes. 21" monitors typically have a viewable size of 19.x-20".
      3) CDROM drives. Those specs are for the outer tracks only.
      4) CD-R/RW drives. Those speeds don't count the writing times of the leadin/leadout TOC. Which adds ~2 minutes to the whole process.
      5) Nvidia and the GeForce 4 MX cards. If anything was marketing outright dishonest, this is it!
      6) Any and all MicroSoft claims of stability and/or security in their software products.

      Yet you happily ignore those things and come completely unglued over frickin' printers! My hell people...if you have to print a document *THAT* quickly go to kinko's.

      Losers.

  18. Linux printers. by aardvaark · · Score: 4, Informative

    Both Epson and HP are really pretty Linux friendly. They release info to the community, and I think Epson has actually written some Linux printer drivers, and released them open source. I chose an Epson printer after learning they are also very good about supporting their scanners with Linux.

    I've purchased several printers and scanners from both HP and Epson over the years, and never felt like I was cheated or what have you. They've all worked under Linux without a hitch.

    However, if you want absolute Linux compatibility, spring for a postscript printer. They will always work without a hitch, but are a tad spendy.

    --
    If I had no sense of humor, I would long ago have committed suicide. -Ghandi
    1. Re:Linux printers. by benwb · · Score: 2

      Lexmark Optra 312L is available for ~ 200. It's speedy, and a great printer. Lexmark doesn't advertise it as supporting ps, but it's exactly the same thing as the 312 with a smaller print cartridge. I have on at home, and it works like a champ.

    2. Re:Linux printers. by smnolde · · Score: 2

      Since *NIX supports postscript right out of the box I bought an HP 1200 laserjet for $390. The printing is very good and i had it printing in ten minutes with FreeBSD.

      I've also used ghostscript to print to my color Epson 400 inkjet (now retired) without any problems.

    3. Re:Linux printers. by Anonymous Coward · · Score: 0

      HP 6MP - nice but no longer available.
      HP 2100TN - fucking crap, but no longer available.
      HP 2200 - don't deal with HP any more.

      Brother HL-1870N - awesome printer for the price. Web administration. Built-in duplexing. 100baseT networking. Postscript emulation and 32M RAM onboard, expandable. LOOK AT THIS PRINTER.

      (Especially if you don't give a fuck about toy operating systems like Linux and just want to get some work done.)

    4. Re:Linux printers. by Anonymous Coward · · Score: 0

      You misspelled "Windows".

      HTH

    5. Re:Linux printers. by Anonymous Coward · · Score: 0
      If I had no sense of humor, I would long ago have committed suicide. -Ghandi

      It's Gandhi, you stupid imperialist dilettante. Why do you keep fucking this up? It's not that hard.

    6. Re:Linux printers. by AaronW · · Score: 2

      I have an Epson Stylus Color 800 printer which I had used with OS/2 and Windows with few problems. I have it connected to a network print server so I can easily share it on my LAN. SuSE Linux, however, has been nothing but trouble. When I finally got the margins working right, it randomly inserts horizontal lines in the output. It isn't the printer cable since it is connected to a print server.

      I finally got fed up and bought a used HP Laserjet 4M/Plus fully loaded with memory, Postscript, and an Ethernet port and havn't looked back since. The output is great and I have had zero problems with it.

      --
      This post is encrypted twice with ROT-13. Documenting or attempting to crack this encryption is illegal.
  19. I use an Okidata laser by WCMI92 · · Score: 2

    I have two printers... A dinosaur of a HP DeskJet 672 for color, one that I can easily get cheap 3rd party carts and refills for, and an Okidata OL4W LED/laser printer. I got the Oki used, and I now use it for virtually ALL my printing (which isn't all that much, actually). It also gives me the advantage of being able to print anything that I have that needs it (ie, resume) in sharp, professional type.

    Toner for the Oki is cheap, and I've not replaced it even once. Both print fine from Linux.

    The HP Deskjet is slowly dying, which is to be expected given it's age (6 years). Given what I've read about HP's tricks with their low end deskjets (and their firing of Bruce Perens) I would have another one only if GIVEN to me...

    I am in the market for a new color printer... Which manufacturer sticks it to you LESS than the others? I'm considering Epson, Lexmark, and Canon (I owned Canon prior to the HP, and was less than impressed with the durability of their printers).

    --
    Corporatism != Free Market
    1. Re:I use an Okidata laser by Anonymous Coward · · Score: 0

      wcmi@wvradio.net, fuck you and your pathetic karma whoring bleating about Bruce "I should be paid for slagging off our business partners" Perens.

    2. Re:I use an Okidata laser by Anonymous Coward · · Score: 0

      Oki OL series are fine enough until you have to replace the fuser, which is routine maintenance every few years. You have to take apart the whole damned printer to get to the fuser- something that is 1) open back door 2) replace 2 screws on an HP

    3. Re:I use an Okidata laser by Anonymous Coward · · Score: 0

      Well that *is* why they hired him.
      His mandate was to challenge the management.

    4. Re:I use an Okidata laser by Anonymous Coward · · Score: 0

      BTW, the printer you are talking about is an LED printer, not a laser. WTF is an LED/laser?

  20. modern printers by PiGuy · · Score: 2, Informative

    Most modern printers are terrible - they don't
    support PostScript, they have no internal memory,
    they hold a miniscule amount of paper, and they
    get jammed often. My family's Lexmark inkjet is
    case in point - it holds about 30 sheets, has no
    memory, and only uses Lexmark's "jnl" format.
    Laser printers are somewhat better, but I've no
    expreience with them.

    Me? I use an Apple Imagewriter II. Sure, it
    doesn't support PS, but that's what ghostscript
    is for (does a nice job, too). Never jams, has
    unlimited paper supply (the paper is stored
    externally), almost never gets jammed, and even
    has 2KB memory in it, upgradable to 32KB! Most
    printers die after a few years, but this one's
    twelve years old and running strong!

    1. Re:modern printers by Anonymous Coward · · Score: 0

      Using an old Apple Personal Laserwriter NTR networked with a Hawking print server.

      Wife says "This is 10 years old, why don't we get a new one?" Because we don't have to.

      Wish I could've found an ethernet to appletalk converter instead of what I had to use.

    2. Re:modern printers by PurpleFloyd · · Score: 2

      See if you can find a used HP laser online. I have an old Laserjet IIp that has been in continious use for longer than I can remember. Supports Postscript natively, has decently fast printing, great quality. While the toner cartriges aren't cheap (about $60-70 US), with my moderate usage I can squeeze 3-4 years of use out of one cartridge. Also, it can take really cheap paper that an inkjet would never print on. Anything that won't melt onto the fuser will print beautifully. And because it's got native Postscript support, it will coexist happily with damn near anything. Windows, Linux, Mac, oddball machine that was only produced for 6 months by an unknown Taiwanese company, anything. Not only that, they're relatively cheap. You could probably score one on ebay or something for the $80-150 range.

      --

      That's it. I'm no longer part of Team Sanity.
    3. Re:modern printers by J4 · · Score: 2

      I have one of those Imagewriter II's. It's a 9 pin dot matrix. Not even NLQ. It's built like
      a tank, but it's strictly utility grade output.

    4. Re:modern printers by Anonymous Coward · · Score: 0

      Well this proves the average age on Slashdot is even lower than I thought.

      This should have been modded up as Funny.

    5. Re:modern printers by lsommerer · · Score: 1

      Amen to that. I read at 3, and I was really suprised when I didn't see funny after the rating. I'm not saying that they were bad printers, but what sort of things would you use it for? A resume? It's hard enough reading them for a simple letter.

      I've thrown 5 of them away this year (well, given away when I can find a sap to take them (I mean someone who can use them).

  21. Re:Linux support by wytcld · · Score: 2, Insightful

    Manufacturers who provide Linux support are enabling their users. In my modest life experience, those people and organizations that are more generous in enabling others are also more likely (not a perfect correlation, but a significant one) to be honest and straightforward in other ways. Openness tends to generalize across dimensions.

    --
    "with their freedom lost all virtue lose" - Milton
  22. Texas Instruments 820 by Anonymous Coward · · Score: 0

    Built like a tank!
    Stylish good looks!
    Tried and true RS232 interface!
    Gets the job done!

    When teamed up with a 99/4A, it just rocks!

    The old Epsons was cool too.

    Ah, the good old days.

    They layed me off you know, 14 years and they just shoved me out the door. I'd have 23 years by now! I would be subworthless by now! Damn them!

    The Adam came with a printer standard out of the box.

  23. Lexmark inkjets and Epson inkjets by Andy+Dodd · · Score: 3, Interesting

    It's probably improved a bit, but a few years ago Lexmark had *NO* Linux support.

    I don't know about speed, but quality-wise when printing photos, Epson is one of the best AND has *excellent* Linux support. (Not from the vendor, but Epsons always seem to get the coolest new driver improvements under Linux.)

    --
    retrorocket.o not found, launch anyway?
    1. Re:Lexmark inkjets and Epson inkjets by nphillips · · Score: 2, Informative

      I will second the comment about Epson Inkjet. I have a Photo 785EX and had no problem getting my Linux box to talk to it, via CUPS and gimp-print. And the quality is phenomonial. Most people can not tell the borderless 4x6in prints are NOT photo prints.

    2. Re:Lexmark inkjets and Epson inkjets by swv3752 · · Score: 1

      You are thinking deskjets. Lexmark has come out with some drivers for thier deskjets. The laserjet division supports linux wonderfully.

      --
      Just a Tuna in the Sea of Life
    3. Re:Lexmark inkjets and Epson inkjets by garf · · Score: 2, Interesting

      Lexmark do support linux, after a fashion.

      Sadly, I had numerous problems getting a windows 98 client, with the offical Lexmark driver, to print to a samba (linux) server, wired up to a Lexmark Z52. Talk about the windows printer driver sending samba in to a complete rage.

      Never again...now it works after I fiddled with the lexmark driver on the windows machine.

      I mean who needs windows printer drivers that talk to you?

      --
      H&Ks Garf
    4. Re:Lexmark inkjets and Epson inkjets by Anonymous Coward · · Score: 0

      Depends on which laserjet you have. My Laserjet 3100 is windows only. There is no linux support for it.

    5. Re:Lexmark inkjets and Epson inkjets by deaddeng · · Score: 2

      I was thinking about getting one of these, but didn't see a specific cups driver for it. Which CUPS driver are you using?

      --
      --- .085 as cool; proving that a little knowledge is dangerous
  24. Not all geeks run Linux... by dublin · · Score: 0, Flamebait

    Are there any printers that actually live up to the manufacturers' claims, ideally with Linux support?"

    Really, folks, you'd think from reading Slashdot that Linux is the only OS geeks run...

    It just ain't so - I've gone to BSD for over half my servers (the rest are Linux, but the shift is underway), and will stay with Windows on the desktop, just because it makes my life one heck of a lot easier.

    Windows with cygwin or U/Win gives me the best of both worlds. Since this configuration is one of the most popular in the geek world (far more popular than Linux desktops, I'm sure), why should we care or be bothered about trying to get printing to work on Linux anyway. (Seriously, printing has always been significantly problematic in Unix, and I speak as a strong Unix bigot with over 17 years of experience. (When I worked at Chevron ten years ago, well over half our Unix helpdesk calls involved printing!) I stopped having time to fuss with printing in Linux/Unix years ago, and I don't regret it one bit, either...)

    --
    "The future's good and the present is nothing to sneeze at." - Roblimo's last ./ post
    1. Re:Not all geeks run Linux... by dattaway · · Score: 2, Insightful

      As much as I detest Microsoft, I've reached the conclusion that the GPL is a greater long-term threat.

      And printers, specificly a troublesome one made by Xerox, is why RMS developed the GPL.

    2. Re:Not all geeks run Linux... by gorilla · · Score: 2
      Printing is a problem with any OS. Handling paper & ink/toner is a mechanincal process, and as such means that there is lots which can go wrong. Unfortunatly the majority of users won't think what to do when the printer displays 'paper jam' and just call the help desk.

      The next biggest problem is probably spooling, sending their printouts to the wrong print queue, or a disabled or just slow queue.

      Unix definatly has some challenges, for example the lack of a universal driver standard, but these are configuration issues, not user issues.

    3. Re:Not all geeks run Linux... by DunbarTheInept · · Score: 2

      Care to elaborate?

      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

    4. Re:Not all geeks run Linux... by Anonymous Coward · · Score: 0

      How is this flamebait?

      Oh my, he said something negative about my precious linux, I better mod it down before anyone else reads it.

    5. Re:Not all geeks run Linux... by Anonymous Coward · · Score: 0

      Check out this write-up.

    6. Re:Not all geeks run Linux... by pellaeon · · Score: 1

      RMS was having trouble with this printer and wanted to look at the source code for the driver he was using. He found someone who had access to the source code. That person had signed an NDA however and stuck with it.

      Since this meant that RMS couldn't fix the problems with that (expensive!!!!!) printer he got quite angry. That was the start of Free Software.

      --
      -- /bin/coffee missing. universe halted.
    7. Re:Not all geeks run Linux... by dvdeug · · Score: 1

      How is this flamebait?

      Oh my, he said something negative about my precious linux, I better mod it down before anyone else reads it


      When someone asks about a printer that works with Linux, they don't want to hear how Linux sucks and nobody uses Linux. It's off-topic, and usually intended to call for flames.

    8. Re:Not all geeks run Linux... by Anonymous Coward · · Score: 0

      How is this flamebait?

      I didn't think it was flamebait, I thought what he wrote was pretty funny. I'm not sure if the information he gave was an intentional mistake, but it was ironic enough to make me laugh. Especially since the topic is about printers and he had something to say about the GPL. Those who have been around know why the GPL was started in the first place. And he claims to have 17 years experience with unix. This guy is good!

    9. Re:Not all geeks run Linux... by Anonymous Coward · · Score: 0

      well said but if you substitute linux for windows and windows for linux it's modded up +3 informative.

    10. Re:Not all geeks run Linux... by Anonymous Coward · · Score: 0

      Only if its not a moron who wrote something 2 monkeys could have written better.

  25. You get what you pay for. by silverhalide · · Score: 5, Insightful

    Hate to be a whiner here, but you get what you pay for. If you pay $200 for a printer, you're not getting a 24ppm anything, period. My personal experience has been the higher end printers are more loyal to their specs. I've worked for a company that owns several laserjet 5siMxs (HP's workhorse from a few years ago), and those things nailed 24ppm on the dot after the first page was out on most jobs. The newer 8000 had a faster processor which got the first page out quicker. Point being, if you want a fast printer, pony up the money and pay for it. Otherwise, be content with your slower inkjet and/or laser. The best deal by far are the old Laserjet 5L and 6Ls on ebay for around 50-100 bucks that reliably churn out 3-5 pages a minute. With recycled cartridges, they are by far the most economical printing solution (under 3 cents a page), and their prints look just as good as the new printers. Save your money, buy used printers.

    1. Re:You get what you pay for. by Hollins · · Score: 4, Informative

      The HP 5L had a terrible feed problem because they relied on gravity to pull in the paper. They would like to suck in 8 pages at a time. I owned one that had this problem, and found a lot of users online complaining about it. It seemed to crop up after a couple thousand pages. HP told users to be sure their printers were on stable, horizontal surfaces (duh), but not much else.

      I don't know if this was corrected in the 6L, but I won't be buying a gravity feed printer again.

    2. Re:You get what you pay for. by SoCalChris · · Score: 2, Insightful

      I have a 5L that was having this problem. I talked to the friendly HP service rep at our office, and he sold me a new pickup mechanism for $20 and gave me instructions how to replace it. The thing has worked like a champ again since then.

      I can't even imagine how many thousands of pages it has printed in it's lifetime, but it has gone through at least 10 toner cartridges so it has really been quite a workhorse for me.

    3. Re:You get what you pay for. by Capt.+DrunkenBum · · Score: 2, Interesting

      1989 HP IIp Bought for $25

      I have gone through 3 toners since I bought it 4 years ago.. Still going strong.

      --

      Not everyone deserves a 320i

    4. Re:You get what you pay for. by Anonymous Coward · · Score: 0

      Search the HP support web site for a free repair kit. I got one for my LJ1100 and it worked fine.

    5. Re:You get what you pay for. by Dynedain · · Score: 2

      Yep, mine did the same thing....after about 3000 pages or so it would start to grab the entire pile instead of just one sheet....supposedly there was a cleaning kit or replacemnet rollers or something to correct the problem, but I could never find it.

      Other than that, it was an extremely reliable small deskspace laser printer with extremely good quality. Mine has been in a box for the last couple years, since I didn't have the deskpsace, and because I go a Deskjet 1220 (mmmm.....llx17 color glossies :D) but now that I've moved into a new place, I think I'm going to dig it out. If I remember correctly, it was compatible with the jet-direct cards, and it could easily be updated to 8 Mb of RAM (from the default 1). It was a good laser printer for a very good price.

      --
      I'm out of my mind right now, but feel free to leave a message.....
    6. Re:You get what you pay for. by Kindaian · · Score: 1

      The 5L model come with a factory malfunction in the pickup mechanism...

      Either it was above "espected" specs or it was outright malfuncion/manufaturing defect...

      Either way, mine was with feeding problems since the start, and gone to maintenance at the start of it's life and at the end of the warrantie (luckly, before it ended), the pickup mechanism simply broke down...

      After that, it works fine, if i keep the feeding tray almost full... if it drops to less then 20 sheets, it will swallow all of them in a bite!

      Cheers...

      P.S.- why there isn't more alternatives to printing like more suppliers of digital printing to produce outputs like pdf or other likewise formats [formats that are "permanent"]

    7. Re:You get what you pay for. by meduse · · Score: 2, Informative

      I too had this problem with a 6L. One day, I found this support page on HP's site. They had a fix. Their so-called "Seperation Pad" is basically a piece of sticker to put on the feeder. They shipped me the fix to Canada from UK at absolutely no cost. I did not have a single paper jam ever since.

      That's what I call great support.

      Now, checking if the fix exists for the 5L is left as an exercice...

    8. Re:You get what you pay for. by Dynedain · · Score: 2

      Do you happen to have the part number, description, or someting of the like so that I can find it to order it from HP?

      Can't find anything about it on HPs website except for the $189 maintenance kit for a printer that has reached an insanely high page count.

      --
      I'm out of my mind right now, but feel free to leave a message.....
    9. Re:You get what you pay for. by vekotin · · Score: 1

      The problem is, you can't pay for what you want really. I've still got old HP DeskJet's(no numbers, the very first model) that are in nice working condition. We're talking ten years of office use for an inkjet printer. Not very fast, but they last.

      I would like to pay a bit more for a model which is built to last, but if I put more money, they just get faster and cheaper prices per printed page, more cpu etc.

      I suppose the idea "pay more for longer lasting quality" isn't a good ad, as it makes the cheaper models look like they're supposed to break five days after the warranty period. But that's exactly what they do, whether they're expensive network lasers or cheap home inkjets.

      --
      /v\
    10. Re:You get what you pay for. by beerits · · Score: 1

      This might be what you are looking for.

      I haven't ordered this kit(I don't have an hp printer) but I have used this site a couple of times to fix some Apple printers.

    11. Re:You get what you pay for. by gl4ss · · Score: 1

      if you think what you get paying $200 is bad, imagine 60$ in europe... oh well, if i need to print at home i'll refill my hp500C's black ink cartridge..(hollow needle attached to ink bottle , and blowjob to prime, i kinda thought what would happen if i filled it with blood and tried instantly to print something before it cogs up).

      that hp's one sturdy piece of deskjet.. 300's didn't last longer than nowadays printers tho..

      --
      world was created 5 seconds before this post as it is.
    12. Re:You get what you pay for. by drkich · · Score: 1

      Actually, I just delt with this problem. I have an old LJ6L, it multi-feeds. HP is offering a free kit to fix the old oxidized roller that is causing the problem.

      http://195.92.173.150/hp_select_countries. asp will allow you to order it.

    13. Re:You get what you pay for. by jedrek · · Score: 4, Insightful

      My family has owned about half a dozen HP LaserJets (we've had 2 printers outside of the LJs) and we actually purchased 2 5Ls, remembering the excellent experience we had with the IIIP and II. Those 2 5Ls went through 10-15 repairs and they STILL sucked. Finally sold them off.

      The IIIP we own, on the other hand, is 10 years old and has been repaired once, for $20.

      They don't make 'em like they used to.

    14. Re:You get what you pay for. by 0xA · · Score: 2

      Tanks for the link man. I knew about this problem and actually used to be an HP VAR service guy.

      I didn't know they were giving the replacement kits away though. Much apreciated.

    15. Re:You get what you pay for. by Anonymous Coward · · Score: 0
      The HP 5L had a terrible feed problem because they relied on gravity to pull in the paper. They would like to suck in 8 pages at a time. I owned one that had this problem, and found a lot of users online complaining about it. It seemed to crop up after a couple thousand pages. HP told users to be sure their printers were on stable, horizontal surfaces (duh), but not much else.
      I don't know if this was corrected in the 6L, but I won't be buying a gravity feed printer again.
      If you want a kludge fix, do it the HP way (and hey, it's free).

      If you want a real fix, go to www.FixYourOwnPrinter.com.

      The problem, BTW, was that the compound used on the original separation pads for the 5, 6, 1100 series dried too quickly and became slick. HP has since created a longer lasting compound that they put on new pads. HP's fix is an insert that sticks onto your existing pads, the FixYourOwnPrinter fix is new pads and a new pickup roller.

      I have fixed a 5L and a 6 with stuff from FixYourOwnPrinter (cost is ~$30 each). The 6 fixes a lot easier than the 5- I haven't had to fix a 1100 yet.

    16. Re:You get what you pay for. by __aakpxi9117 · · Score: 1

      That's some of the worst advice I've heard in quite some time.

      If you want to get a cheap, low-res black-only laser printer that eats $0.03/page, you can get a new one very cheap (~$150), and a lot faster than 5 PPM.

      If you're willing to spend some big cash, you could get a laser printer with a cost of less than $0.01/page. For a small percentage more, you can get one that has color toner cheaper per-page than the black for your "most economical printing solution".

      As with anything else, manufacturers have their products for consumers (which they thoroughly rip-off) and their [initally] more expensive business products which are less expensive in the long run. You just have to look closely at the details to discover which product belongs in which category.

      I even typed up a document about printers for people like yourself.
      http://slashdot.org/~ryancooley/journal /11959

    17. Re:You get what you pay for. by X · · Score: 1

      "The HP 5L had a terrible feed problem because they relied on gravity to pull in the paper."

      Man, you know it's a mess when you can't count on gravity. ;-)

      --
      sigs are a waste of space
    18. Re:You get what you pay for. by altek · · Score: 1

      Usually they did this when you added paper to the stack, but without taking out the previous stack and making it into one big stack first. if there was already paper in there and you just stuck more on top, it would inevitably grab multiple sheets and jam. btw, having the printer reconditioned has fixed many 5L's that we've had at work!

      --
      THE MAGIC WORDS ARE SQUEAMISH OSSIFRAGE
    19. Re:You get what you pay for. by Wanker · · Score: 2
      This might be what you are looking for.


      I'll second this. The http://www.fixyourownprinter.com site has lots of useful tips for common problems on older laser printers. If only they had a section for troublesome inkjet printers...
    20. Re:You get what you pay for. by Da+Schmiz · · Score: 2
      This problem was determined to be a design defect, and for quite a while HP was providing free or at-cost repairs as mandated by an HP Service Note. (I think, though, that this may have expired by now.) The fix is just to replace the separator pad at the bottom of the paper chute... but I'm not sure if you can buy that part if you're not a tech.

      AFAIK, any good tech at an authorized service center should be able to do it in about 30-45 minutes (which is harder than it sounds, since you have to tear down half the printer to get to the feed assembly... another reason not to try it at home. Pretty much any printer that's designed for the "home" market is built so that the hardest part of working on it is figuring out how to get the cover off.. and LaserJet 5L/6L/1100 is no exception.

      --

      "Anything is better than IE, and you can quote me on that." -- Wil Wheaton.

    21. Re:You get what you pay for. by silverhalide · · Score: 1

      Let's not jump the gun and call it the worst advice of all time. As a college student, For PERSONAL use, I will never print enough pages to make a large printer pay off, much less have the room to store one. I go through less than a ream of paper a month, so my $60 investment (plus a $15 pad replacement kit makes it work like new), with a yearly toner expense of $20-40 in refurbished cartridges, I enjoy laser-quality text at a speed faster than most inkjets for a combined yearly cost of $100 or less. Let's not forget the thread is about inexpensive printing solutions (and mislabling of boxes but we seem to have strayed from that).

      I make purchasing decsions for the business I work for, and I sure as hell don't have a fleet of 6L's doing our printing. They're not reliable enough and with 500-1000 pages a day, they are, as you point out, way too expensive in per-page costs. I'm well aware of the economies of scale with these machines, and for that reason we put the money up for some nice printers that go through 4-5 reams a DAY with next to zero problems and cheaper toner (HP 5SIMX's and 8000's).

      The main point I'm making here is that laser quality hasn't progressed much at all over the years (not much room for improvement!). With the exception of "1200" dpi on some printers now, and true 1200 on others, the major improvements are in speed and maybe newer versions of Postscript support. For printing term papers and class notes, this makes little difference to a cash-strapped college student like me. It is not a bad investment to buy a year or two old printer for personal use--it is already fully depreciated, and since all the high-failure parts get changed with every toner cartridge, surprisingly reliable in the low-volume sense. In a high volume business environment, all the rules change of course, and it pays to buy HP's new 55PPM monster.

      Still, it's the same old trick that HP's been using for years with their personal lasers -- they obsolete the printers after a 6 or 12-month cycle, change the box, streamline the case so it holds up better in high winds, fix a few bugs, bump the model number up by a few hundred, call it a new printer, and they sell it all over again to the same suckers who bought almost the same printer last year. The 5L/6L is a good example of this, the major difference being a single page-per-minute print speed! Otherwise, they use a majority of the same parts.

      Buy a reliable printer with good software (HP leaves something to be desired in this department), stick to it, and you're good to go.

    22. Re:You get what you pay for. by __aakpxi9117 · · Score: 1
      Let's not jump the gun and call it the worst advice of all time.

      Not the worst advice ever, but bad advice still. I wouldn't say you'd *never* make up the cost.

      As a college student, For PERSONAL use, I will never print enough pages to make a large printer pay off, much less have the room to store one.

      You might be surprised. At $0.01 per-page (compared to your $0.03 per-page printer) It would take 50,000 pages at 5% coverage to make up the cost of a $1,000 printer. Even best color laser printers are under $3,000.

      It's safe to assume that you will print much more than 5% on each page, so you end up with a figure more like 10,000 pages to recover the cost of the printer. That's not even accounting for the benefits of a printer that may have color, printing much faster, and cutting down on your trips to kinkos. At the load an individual or family might put on a printer, it could well last for several decades without even basic maintenance.

      Let's not forget the thread is about inexpensive printing solutions

      Well, HP sells a very small laserjet (inkjet size) for about $200 last time I saw one. That one printed about 6PPM IIRC. Besides, low cost is relative. I happen to think the inital cost of the printer is negligable. Besides, if you want a high-quality print, and aren't obsessed with perfect text, the $100-$150 Epson Stylus C80 has better per-page prices than your used laser, and has photo-quality color as well.

      laser quality hasn't progressed much at all over the years

      Well, as far as text goes, I would agree. However, picture quality on my 600x600dpi Espon ActionLaser 1400 (circa 1994) isn't all that great, but it is much better than any inkjet printers could do until recently. Besides, after years of only black, I'm damn ready for some occasional color in my print-outs.
    23. Re:You get what you pay for. by Tablizer · · Score: 2

      I don't know if this was corrected in the 6L, but I won't be buying a gravity feed printer again.

      It would be fun to be in tech support and suggest to the consumer to try printing at lower altitudes where the gravity is stronger.

      I have gotten responses that were nearly as silly, Example:

      Me: "Your app pages don't fit on my monitor and I have to scroll left and right for every line."

      Tech-sup: "Turn up the resolution"

      Me: "It is too hard to read at higher res."

      Tech-sup: "Then buy a bigger monitor."

      Honest to God they told me that. Fortunately, they bellied up. No surprises there.

    24. Re:You get what you pay for. by adolf · · Score: 2

      HP will (or at least, has in the past) sell odd parts to end users, as long as you're polite and adept at describing what it is. If you've got the part number on hand, it's probably even trivial.

      I ordered a new upper blower for an ancient HPLJ III by calling their service department and asking for one. The guy on the other end of the phone was initially confused because he didn't think that the LJ III had any blowers in it. When I described to him the squirrel-cage-looking contraption in front of me, he began to understand.

      Turns out that, at some point, HP replaced the strange blower assembly with a square fan on a metal bracket.

      Which was fine with me.

      The fan, which arrived at my house fairly quickly, was complete shit. It lasted a only few months before I had to tear the printer apart again and replace it, but since I already had the fancy bracket, I just ordered a medium output 24VDC fan of same dimension from Mouser Electronics for a few dollars.

      I decided to replace the lower blower, at the same time, but I when I did so I left it in place to help plug the hole in the back of the machine -- I didn't feel like paying HP's price for a useful metal bracket and a broken fan. So, I cut a hole in the bottom of the printer, and mounted a 24VDC 80mm fan. I put a fan guard on the outside and re-routed some internal wiring to keep things from getting chewed. I also invested approximately $2 in some very nice, extra tall self-adhesive feet made from matching grey rubber by 3M to elevate the printer enough for air to flow underneath.

      It lives to this day, churning out pages like you wouldn't believe.

    25. Re:You get what you pay for. by Alari · · Score: 1

      "You get what you pay for" is NOT an excuse for a company to outright LIE about their product's specs! =P

      --
      I use Windows... like a two dollar wh.. why don't I just go ahead and not finish that sentence.
  26. Time to *start* printing by ckedge · · Score: 2


    I tell you what, my Cannon 750 prints damn fast, but the amount of time it takes to get the very first page out is outrageous!!! (I'm talking about a simple plain old page of ascii text, no graphics, no special fonts.)

    A full minute!!

    I'd bloody well like to see some statistics on that. I rarely print big long documents, but I often print the odd page or two. The *effective* print speed ends up being 1-3 ppm, even though once it gets going it can do 11ppm.

    WTF is the printer doing? I don't remember the old BJC 200's taking that long to get started.

    1. Re:Time to *start* printing by afidel · · Score: 2

      The printer is assuring that the inkjet tubes are clean and full of liquid ink instead of dried out crud that has been sitting there. This is the only way that you can assure good page quality after the printer has been sitting for more than a few hours, especially as drop size is now down to single digit picoliters. Lasers have similar warm up times but for them it is warming the fuser to assure the toner is fused properly to the paper.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  27. Xerox Document Centre Office Multifunction Machine by Anonymous Coward · · Score: 0

    They support a whole host of open-source technologies: lpr, IPP, SNMP as well as proprietary (AppleTalk, Netware, NetBIOS, HP PJL)!

    Plus you can scan to TIFF!

  28. Re:Stick with HP printers by laserjet · · Score: 2

    "Bagged", in the instance used in the parent post to which you replied, means "got rid of". The troll meant "since they got rid of Bruce Perens". You didn't catch the altered meaning, so now you know.

    --
    Moon Macrosystems. Sun's biggest competitor.
  29. Agreed! by Jerky+McNaughty · · Score: 3, Informative

    I picked up a 2200dse (duplexing, USB/parallel but no network) for just over $700. It has built-in PostScript which makes setup under UNIX-like OSes easy and eliminates the need for ghostscript which I've used over the last eight years. HP had a deal where you buy an additional toner cartridge at the same time and get 16 MB of RAM free. I sprang for it. I also picked up a 610n JetDirect 10/100 card off of eBay reasonably cheap. It's quite nice to have it on my network at home with minimal setup hassles.

    Great quality printing at a not-too-unreasonable price. My previous printer (HP LJ 4L, which I paid $700 for back in, oh, late 1993/early 1994) ran without a single problem around 15K-20K sheets---hopefully this will last as long or longer.

    1. Re:Agreed! by afidel · · Score: 3, Informative

      I think time got to the plastic more than wear, the LJ series typically has routine maint times around 200-300K pages (bigger models like the 8150 are around 350K), and they typically last 2-3 main cycles before things become bad enough to put them out to pasture in high use environments. I have serviced several LJ3 and LJ4's where a single plastic gear had just gotten old and brittle and shattered, after replacing said gear the printers typically last another couple years.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    2. Re:Agreed! by Large+Green+Mallard · · Score: 2

      We just replaced out Apple Laserwriter 16/600's at work this year.. after each of them had done close to 700k pages :) Poor printers. We replaced them with HP4100tns .. they've already done an average of 70k pages :)

  30. HP Deskjet 960C. by garcia · · Score: 2

    Contrary to popular comment here on /., the HPDJ 960c does NOT do what I expect it to do on the Linux platform w/CUPS.

    Sure it works, and for B&W it works fine. But when I try to print color photos (on photo paper) it just blows. I have to print over the network to it from a Windows machine.

    According to HP this printer will print 15ppm draft B&W and 12ppm draft color. Unfortunatly I have absolutely *no* use for draft mode so what good do these numbers do me? Marketing ploys and mind games. I am thinking for the work I do (B&W mostly) that it is around 5 - 7ppm all text.

    I like the printer in that it is about $200 retail, it has both USB and LPTx, and it is relatively quiet compared to my previous printer.

    Problems are that it is slow, it runs out of ink WAY too fucking fast (I mean w/my DJ 400c I used 2 B&W cartridges, and 1 color cartridge in 5 years), w/this printer, 2 B&W's and 1 color since December 25th. Note: I printed TONS more shit in 5 years than I have since Dec. 25th.

    CUPS makes printing on the Linux machine ok. It's nothing special but it works. I still have to print from Windows if I want color photos to look right. It's slow and it sucks ink.

    If you are using it for B&W text mostly, it's affordable, good quality printing (600x600 dpi black, 2400x1200 dpi photo color), and it has an LPTx port for Linux.

    YMMV.

    1. Re:HP Deskjet 960C. by Anonymous Coward · · Score: 0

      This printer works perfectly with hpijs and cupsomatic from linuxprinting.org. Your problem is a simple PEBKAC.

    2. Re:HP Deskjet 960C. by Anonymous Coward · · Score: 0

      bullshit, you are NOT paying attention. It does NOT work perfectly. It fucking blows compared to Windows printing when dealing w/photos.

      Don't argue w/me and do NOT acuse me. Idiot.

  31. The best printer on Earth (that we can afford) by pla · · Score: 5, Informative

    About two years ago, I bought a Brother HL-1270N. Around $450, but probably cheaper today (and still competitive as a reasonably high-end home and small-office printer).

    It does 12ppm, connects directly to 100bt ethernet (so I don't need a slave PC as a print server), and of course it works just fine with Linux (supports PCL6 and PS2).

    Black-and-white laser, but *very* good quality (1200x600... At 25-up, I can still read a 10pt font, though I need a magnifying glass to do so) and a high throughput make it thge single best printer I have ever used (not just owned, used... at my previous job, we had a variety of serious high-end HP lasers, y'know, the $15k type) and they all SUCKED in comparison).

    Not as cheap as a chinsy little $80 color inkjet, but, 99.9% of the time I care more about printing speed and quality than having color on my printouts. And when I do, I visit Kinkos (If I actually need a color document, you can bet I won't accept the crappy quality of those $80 inkjets).

    Incidentally, for quite a lot less (around $150) you can get the HL-1240. It has very similar stats (my parents have one of these, and it impressed me enough to get the 1270N for myself), except no ethernet and half the memory. If you don't mind needing a PC to act as a print server for it, this makes a GREAT deal on an amazing printer.

    1. Re:The best printer on Earth (that we can afford) by Anonymous Coward · · Score: 0

      Over the weekend I bought a Brother HL-1850. 1200DPI, 16MB, Duplexer, Supports PCL6 and PS, and the $80 toner cartridge (at OfficeDepot) is rated for 6500 pages. Not bad for $500.

      It works great on my wife's Win98 box, I haven't tried it on my Linux box yet. (my job for tonight)
      There aren't drivers specificaly for the 1850 yet but I hear that it works great with the HL-1650 drivers.

    2. Re:The best printer on Earth (that we can afford) by skribble · · Score: 1

      I've got a HL-1240, and it is great. It's can emulate an HP LaserJet 4 (if you are setting up printing from Linux), there are better drivers that can be compiled into ghostscript (in the contrib source directory) if you want more features.

      Currently have the printer plugged into an old laptop running RedHat 7.3 with CUPS and can print to it using IPP from all the Mac OS X / Windows XP and of course Linux computers I have around here. Native support from Brother would be helpful though (at least some specific CUPS drivers).

      Highly recommended.

      --
      --- Nothing To See Here ---
    3. Re:The best printer on Earth (that we can afford) by seeken · · Score: 2

      I second this, I got one in March last year and it has been wonderful.

      --

      Surfing the net and other cliches...
      (Who Meta-Meta-Moderates the Meta-Moderators?)
    4. Re:The best printer on Earth (that we can afford) by pyat · · Score: 1

      I was hoping someone would praise brother printers as I have one myself and have been very pleased with it indeed.

      Model is hl1250, it does pcl5 and works like a charm with linux (for those interested in that). I find speed to be perfectly adequate, and quality is excellent.

      Price was good, and though I haven't needed to buy toner yet, the supplies aren't too dear either (a good point is that the toner and drum are separate components).

      (I don't work for brother, but I am a satisfied customer)
      m

    5. Re:The best printer on Earth (that we can afford) by jackbox · · Score: 1

      Thanks. I really appreciate this feedback on the Brother printers.

      I've been flirting with the idea of buying a Brother laser printer for several months. I really want a duplexing laser, but it's for home use, so I can't justify too much $$$.

      I looked at the Brother 1450 (I think) months ago when it cost $599 and I was blown away by the print quality. Duplexing and the print quality at the price was amazing. I think the 1450 is dicontinued now, but I'm seeing faster Brother models (like the 1650) for under $500 now. And they'll take up to like 136MB of RAM? OK!

      -jmk
      Who's still waiting for his 7+ year old Okidata OL/4e to die. It still runs, but it jams more than it used to and never had enough RAM to handle graphics. I've really liked it, though. Because toner is separate from the drum, the toner costs have been negligible, IMO. I've replaced the drum once. Had one repair (due to my carelessness fixing a jam). If Okidata had an economical duplex laser, I'd pop for it. Yesterday. Hear me, Okidata???

    6. Re:The best printer on Earth (that we can afford) by firewrought · · Score: 1

      I bought a Brother 1470N a few months back... it's really impressive compared to the low end HP's. Supports damn near every printer/network protocal and includes Linux/unix instructions (buried) in the documentation. It can be configured via web and telnet (and also with the included windows software). Of course, I've used it less than anticipated, but it looks like they made an honest product nonetheless... definetly worth the overhead they charge for network printers.

      --
      -1, Too Many Layers Of Abstraction
  32. If HP made automobiles by darylp · · Score: 3, Informative

    They'd roll off the production line with half a tank of petrol, but if you ever wanted to fill them up again you'd need to buy a new HP-approved carburettor.

    Inkjet printers are one of the worst IT scams in the business. Ink should be a commodity, like fuel. We shouldn't have to be locked in to the tyranny of overpriced printer cartridges with built in heads and the like.

    1. Re:If HP made automobiles by Tmack · · Score: 1
      They are like that for a reason... if the heads are part of the printer (like Epsons are), you have to send the whole printer off to be serviced when they clog, and replace the printer if they go bad (like my Epson 600). Not to mention that as the printer gets older, its output degrades with the heads. The also tend to use ALOT more ink cleaning the heads, since the heads cant be replaced. With HP, if they clog or go bad, get a new cart, it prints like new.

      TM

      --
      Support TBI Research: http://www.raisinhope.org
    2. Re:If HP made automobiles by KernelHappy · · Score: 2

      I've never been a fan of ink cartridges that contain print heads, nor ink cartridges that contain more than one ink color, nor printers where you cannot easily replace the print head as necessary.

      Actually some manufacturers are returning to a two piece setup that allows you to change the ink cartridges and the print head seperately. Personally I'm completely willing to pay extra upfront to save money in the long run.

      --
      -- Button up, your ignorance is showing
    3. Re:If HP made automobiles by agallagh42 · · Score: 1

      They should do it like canon (or at least how canon used to when they made my bubble jet 4100). Individually replaceable black ink, colour ink, and print head. If the head is still good, just buy ink tanks. If the head is bad, buy a set of tanks and head in one box.

      The jumbo black ink cartridge had a built in print head, but the colour and black combined kit is in three separate pieces that fit together.

      --
      Carpe Cerevisi - Seize the Beer
    4. Re:If HP made automobiles by Oliver+Wendell+Jones · · Score: 2

      Personally I'm completely willing to pay extra upfront to save money in the long run.

      Sadly, though, the printer market, and ESPECIALLY the inkjet market now runs under the Gillette business plan of give away the razor and make your money on the blades. I don't think we're going to see the opportunity to reverse that any time soon.

      --
      A computer once beat me at chess, but it was no match for me at kick boxing -- Emo Phillips
    5. Re:If HP made automobiles by AvitarX · · Score: 1

      I think the problem is that people are realy fucking dumb. We just baught a Lexmark multifunction POS. It comes with the most awful photo editing program I have seen period. It is like a weaker photoshop with no dumbing down. I tell my step Mom that she should get something like Photo Delux, which I think is awsome for people that don;y know what they are doing (My Grandmother has down good restorations with it, and never once asked for help). Well, apperently if the software costs more then 25 dollors it is "expensive". All I am thinking is "how the hell do you expect to pay 130 dollors after rebate for a scanner and a printer when a scanner alone is usually around 80 at least and a printer there too". Obviously corners are cut, the cheapest thing is usually the cheapest.
      My point is that people think that they $100 for a printer that the company has already got 100 of their dollors, why is ink so expensive. But they buy a $250 PS2 and games hover around $50+ each for a long long time. Games on my computer very quickly drop to 40 and 30 dollors, and that is where I play most games because of that, I don't want a large chunk of what I pay going to the hardware company for hardwre I already baught.
      I also have a Dream Cast, I naught it last X-Mass beacuse games were 15 to 30 dollors. For printing I go to Kinkos.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    6. Re:If HP made automobiles by Fussy+Part · · Score: 0

      I still have a bjc 4100. They sell knockoff cartridges at Future Shop for $7(black) and 14(colour). No need for 2^200 DPI for me, I barely ever print anything. My brother uses it to print for school mostly.

  33. article benchmarks are disappointing... by yorgasor · · Score: 2

    Along with almost every printer's ppm benchmark I've seen, manufacturers also include the time to first page. Printers consume a lot of power (my HP 4P laserjet sends my lights flickering every time it prints), so it rests in a power saving mode. When it gets a print job, it takes it a little while for it to heat up enought to burn the toner on the paper. This warm up time can often take 30 seconds or more. If the author wanted to give meaningful statistics on a printer's ppm, he would've started timing after the first page was printed, or include the initial warm up time.

    --
    Looking for a computer support specialist for your small business? Check out
    1. Re:article benchmarks are disappointing... by Boomer2 · · Score: 1

      my HP 4P laserjet sends my lights flickering every time it prints

      Where the heck do you live?!! Liberia?

    2. Re:article benchmarks are disappointing... by Anonymous Coward · · Score: 0

      Any review that does not provide enough information for the reader to reproduce the test results is pretty worthless. I work in the internal test group for a large printer manufacturer (not one of the ones mentioned in the article) and I could not even try to reproduce the author's test results.

      There are all sorts of different ways to measure printer performance. Pages per minutes is measured from when the first sheet comes out. Click to clunk is measured from the moment when the document was sent to the printer. It sort of sounds like the aurhot measured a combination of both of these, but the article does not provide enough information to say for sure.

      Print quality is very dependent on the chacteristics of the paper that was used. That's why the paper mills produce different papers for Xerographic/Laser printers and Ink Jet printers. What specific paper(s) did the author use?

      Reputable product evaluation labs will perform their tests using published, consistent procedures. Many will even provide their test files so that manufacturers and other interested parties can try to reproduce their results. Don't trust any review that does not provide a complete description of how the device was tested.

  34. wrong test by Anonymous Coward · · Score: 0

    Print engines on laser printers are rated by how fast they can print a page of text NOT by how fast they can convert whatever document you have (RIPing) in order to be able to print it.

    Take a 1 page document--even with graphics--and try printing 17 copies of it. The first one will take a while while it RIPs then the copies will come out at your PPM rating.

  35. Amazing new printer by Shamanin · · Score: 1

    Prints over a million pages on one ink cartridge.

    (fine print - provided user prints no more than one character per page at 10 point courier)

    --
    come on fhqwhgads
  36. Not the point... by Lurkingrue · · Score: 3, Insightful

    You may, indeed, "get what you pay for", but that isn't why everyone is so ticked off. The point of this whole thread is about how printer companies practically lie to potential customers about their machines' specs.

    A low price may warrant selling junk, but it doesn't (shouldn't?) permit deceptive marketing practices.

  37. Resolution, ppm, Durability by Tmack · · Score: 1
    What Ive been wondering for a long time (ever since I got an Epson 600) is how they advertise such high DPI ratings, yet fail to mention that thats only possible with a special "photo" cartridge on special paper on a certain day of the year at 3:05 am and only if you dont live in Canada. The epson I had, had the best dpi (720x720 iirc)at the time for a decently priced printer, but would only print at that res on expensive photo paper, at maybe 1 page per minute. Not only did it take forever, the output looked like crap compared to a lower dpi(600x300) HP printer (it also liked to clean its printheads ALOT).

    Alot of the specs published on boxes are more misleading than just straight up lies. Sure the DPI is higher, but the lower res printer might actually render better dots, or do something with the dots to make the output look better. Sure it can print 7 pages per minute full color, but only if its in draft mode.

    A couple of things that arent advertised that really gets to me are reliability and durability, and cost of cartridges. That epson worked good for about 3 months (just long enough that I could no longer return it), then started doing weird stuff. I had to replace the color cart after only 2 months. Epson wanted something around half the cost of the original printer for one, and the carts were only tanks, the heads were part of the printer.

    I will NEVER buy a lexmark, after helping 3 too many friends attempt to get theirs working and having them die shortly after. In the end you get what you pay for, there's a reason those lexmarks cost only $20. I replaced the Epson with an HP 932c, and have had no problems since. Sure, it cost a little more, but I can count on it to print when I need to, and the carts dont cost more than the printer.

    TM

    --
    Support TBI Research: http://www.raisinhope.org
    1. Re:Resolution, ppm, Durability by SillySlashdotName · · Score: 3, Funny

      I will NEVER buy a lexmark, after helping 3 too many friends attempt to get theirs working and having them die shortly after.

      If you were going to have them clean the heads in the bath tub you should have 1) told them NOT to get in the tub first, and 2) make sure the printer was unplugged first!

      It's funny. Laugh.

      --
      Acts of massive stupidity are almost never covered by warranty. --me.
    2. Re:Resolution, ppm, Durability by Anonymous Coward · · Score: 0

      Here's how you print in high res on plain paper: You tell it you're using photo paper, but knock the saturation down so it doesn't puddle too badly.

      The thing is, uncoated paper will bleed so much that you won't see the difference in resolution, and will only waste time printing. They're trying to do you a favor, but they don't explain it well.

      Epson was hot shit for a long time, then HP came out with their system for mixing colors on the page- thus each HP dot can have tonality that other printers need to dither for. Only certain HPs have this feature, but I think it's 'trickled down' just as Epson's ludicrous-resolution heads have.

      Since HP charges me >Epson price for a printer, then $50/cartridge, I think I'll stick with Epson. Just got a C80 to replace my 600, and it's pretty nice. Someday they'll come up with a recycling program- trade your clogged machine for one with new heads for $20 at the local CompUSA, or somesuch- and everyone will be happy.

      The C80 actually fits a reasonable amount of ink in the carts. It doesn't have the 5 or 6 color system the new Photo printers do, but you trade a little dithering and gamut for a decrease in metasmerism (color cast).

  38. Does reporter ignorance really equal "ploys"? by Snowgen · · Score: 5, Insightful

    So, I read the article, the bulk of which was that the reporter's 17 ppm printer had a throughput of significantly less than that when printing a trio of single pages.

    No kidding. The problem here isn't that the printer manufacturers are trying to pull a fast one on the consumer. The problem here was that the consumer in question was ignorant about what the rating meant.

    I bought my first laser printer back in the 1980's. Back then it was only computer geeks buying these toys, and we all knew that when a printer was rated at 6 ppm, that meant that the printer engine itself was rated at 6 ppm. The engine speed didn't account for the time the printer's processor took to render the PS or PCL code into a laser raster. We all knew that in order to get 6 ppm you would have to set the printer to print 6 (or 12 or whatever) copies of the same page. That way the printer's CPU only had to parse the PS/PCL file once and just start spewing forth paper.

    Back then, when most home use dot-matrix printers were printing at about 100 cps (roughly 1.1 ppm if my math is right), this seemed like a fair and equitable way to rate laser printers.

    So it's not that the printer manufacturers are trying evil ploys to up their PPM ratings. It's simply that times have changed, and that consumers no longer bother to educate themselves before making a purchase.

    At least that's how I see it. It's a free Internet--you can disagree if you want.

    1. Re:Does reporter ignorance really equal "ploys"? by Winterblink · · Score: 1
      Not everyone wants to learn the differences in rendering times for document types, and a lot of people just don't care. I'll agree, this is stupid -- consumers should always be informed ones. Maybe the answer is three fold:

      1) Manufacturers should report "true" PPM ratings for different types of print jobs. Cite real-world examples, as well as hard stats for us techies.

      2) Point of sale people need to stop being fucking crooks, selling the most expensive printer with the highest PPM rating as "the best".

      3) People DO need to read up a bit before going and buying something.

      --
      "I'm a leaf on the wind. Watch how I soar."
      -Hoban Washburn
    2. Re:Does reporter ignorance really equal "ploys"? by chill · · Score: 5, Insightful

      Since it's a free Internet -- I'll disagree.

      Printer manufacturers print the PPM in big, bold letters on the box. They use it as a main selling point, same as with DPI. Yes, there are several cavaets that the buyer must be aware of. However, it is deceptive marketing.

      Same goes for tape drive manufacturers who quote 2:1 compression figures in 2" high letters; monitor manufacturers who make the "viewable" size much smaller than the regular size.

      Well, the monitor people are getting better. A couple years ago you couldn't find "viewable size" anywhere on the box. And LCDs are "true" size -- not that inch-behind-the-bezel size.

      Yes, it is up to the buyer to educate themselves. However, printer manufacturers are very much like car dealers in that they SHOUT the one number, while whisper all the "gotchas". Deceptive.

      --
      Learning HOW to think is more important than learning WHAT to think.
    3. Re:Does reporter ignorance really equal "ploys"? by Anonymous Coward · · Score: 0
      The problem here isn't that the printer manufacturers are trying to pull a fast one on the consumer. The problem here was that the consumer in question was ignorant about what the rating meant.


      Right, the consumer should know better that they can only achieve those manufacturer page per minute ratings by having the printer eject blank sheets of paper, because we all know that is the usual use of a printer: to spit out blank sheets of paper. True, actual page per minute ratings may differ by quite a bit depending on quality settings, but don't you think that these ppm ratings are a bit too optimistic? I do and think companies need to quit playing phony Enron math with their product specifications.

    4. Re:Does reporter ignorance really equal "ploys"? by aussersterne · · Score: 1

      You miss the poster's original point: at one point what you call "gotchas" were common knowledge. It's like buying a car with an "automatic" transmission-- you assume that you still have to move a lever between 'Park' 'Reverse' and 'Drive' even though that's not really 'automatic' in any sense of the word. Yes, you could get upset, call it deceptive marketing and force Ford to start listing the feature as 'semi-automatic transmission' but that's a little silly, obviously.

      The difference here is that when this stuff was common knowledge in the computer industry, there were far fewer people buying. But just because manufacturers haven't kept up with the times doesn't mean they're actively trying to rip anyone off.

      It's just the ignorance of the 'new guy' in a world where 'new guys' outnumber everyone else 1000:1.

      --
      STOP . AMERICA . NOW
    5. Re:Does reporter ignorance really equal "ploys"? by lubricated · · Score: 1

      Modern printers tend to be a little different. With my experience most deskjet printers spend little to no time parsing the file. But most spend all their time printing. They only print as fast as they claim when you have nothing on the page. Because printing something actually slows them to a crawl. Laser printers on the otherhand can print their designated speed no matter what is on the page, but will often pause between pages.

      --
      It has been statistically shown that helmets increase the risk of head injury.
    6. Re:Does reporter ignorance really equal "ploys"? by SirSlud · · Score: 2

      But they put it in big letters on the box. Not for geeks. For normal people. Its pretty clear they are out trying to take advantage of people's misunderstanding of the rating. It's really as simple as that.

      No wonder people have such crappy experiences with computers. They way they are sold, the companies go with the numbers that seem to fool the customers the best, the geeks yell "wise up" at people who don't have the opportunity to spend time learning about computers, and the point of sale folks and the companies with the best marketing strategies take the money and run.

      Caveat Emptor is understandable in small amounts, but when the numbers companies use to assert competative advantage become meaningless, this isn't "buyer beware", its "buyer distrust". If you want to live in that world, go ahead. I don't, nor do I wish to subject my friends and family to a world where they need to become the super-geek I am in order to make smart purchases. When it comes to how technology is marketed, its little wonder non-computer people are so scared to spend their money without the advice of a computer nerd on hand.

      --
      "Old man yells at systemd"
    7. Re:Does reporter ignorance really equal "ploys"? by Coplan · · Score: 2
      I was pretty befuttled by the article, until I read your comment. It got me to thinking about this particular reporter's testing. Did he time his printing averages from the moment he pressed the print button? Or did he wait 'til the first page started printing?

      Then I realized that we don't know that, because the reporter never published his method.

      I am a firm believer in the scientific method. It's been proven, and has stood the test of time. The method should be applied to all testing, even in the computer world. And the method should always be published with the result data. As is the case with this reporter, we don't know this information, and therefore his test is not reproducable.

      I guess I don't necessarily believe this writer's data. I do, however, agree with his market analysis of the printer market. Printer makers make the money off of the print cartridges -- but this is not anything new, and I don't see any problem with that sort of market plan. This type of market plan is very common -- in the game console market, in some current games (any MMORPG game), even with some hardware (like ZIP drives, JAZ drives, etc). Is there any reason to have a problem with such a market? It is fairly profitable...and I have no problem with that.

      I have learned to conserve my printing over the years. I don't print useless stuff anymore. I'm sure that many people do the same.

    8. Re:Does reporter ignorance really equal "ploys"? by orkysoft · · Score: 1

      Well, with modern inkjets, that is the most economical use of them...

      --

      I suffer from attention surplus disorder.
    9. Re:Does reporter ignorance really equal "ploys"? by RatBastard · · Score: 2

      Unlike TV sets, there is no law that says a CRT computer monitor has to rated by the viewable area. CRT sizes are shown as the actual size of the picture tube, outside edge to diagonally opposed outside edge. LCD monitors are subject to the law that says that display measurements have to reflect viewable area.

      And yes, you are absolutely correct in your assertion that these people engage in deceptive advertising. It amazes me that people trust the computer manufacturers at all when you consider the crap they pull.

      The sad thing is that until there are laws that force them to be honest, they will lie like mad to make their stuff look good.

      I haven't sold computers in retail for about seven years now and I still feel dirty and slimy for doing it.

      --
      Boobies never hurt anyone. - Sherry Glaser.
    10. Re:Does reporter ignorance really equal "ploys"? by alcmena · · Score: 3, Informative

      Well, the monitor people are getting better. A couple years ago you couldn't find "viewable size" anywhere on the box. And LCDs are "true" size -- not that inch-behind-the-bezel size.

      If memory serves me, this was due to a law passing and not due to the kindness in the hearts of CRT manufacturers. I could be wrong, but I seem to remember the "viewable size" being a big enough issue a few years back that a law was passed requiring the actual display size to be printed on the outside of the box.

    11. Re:Does reporter ignorance really equal "ploys"? by Jester99 · · Score: 5, Insightful

      Frankly, that's crap.

      Let's say that you need a letter hand-delivered to somebody 10 miles away. And there are no roads to drive on. You gotta get a guy to run there with the letter.

      If I come up to you and say "Hey, I can run 20 miles an hour, let me deliver the letter for you," you would say "that's great! You're hired."

      What I neglected to tell you was that I can only run twenty miles per hour for about 15 seconds. And that's if I'm running down a steep hill. For the 10 mile jog to the delivery point, I can really only average maybe 2 miles per hour.

      Was it up to you to know what I meant when I said I could hit 20 mph? I wasn't lying, I was just not telling you what you wanted to know.

      If I'm buying a printer and I see the words "20 pages per minute" on the box, I expect to queue up 80 pages of documents in Word, come back four minutes later, and see the 80th page spitting out. If it can't do that, then they're not living up to their claim.

    12. Re:Does reporter ignorance really equal "ploys"? by DCMonkey · · Score: 1

      I got a check ($5 or something like that) from the class action settlement. I think it was because I had sent in the registration card on the monitor (NEC XP 21).

      --
      DCMonkey
    13. Re:Does reporter ignorance really equal "ploys"? by TheAwfulTruth · · Score: 2

      The CRT "measurements" were not at all deceptive. The manufacturer bought a 17 in tube and made a complete monitor from it, then they called it a 17 in monitor. The 17 inch tube had a larger image than the 15 inch tube even though the image was 17 and 15 respectively. No one was ever trying to sell at 17 monitor that had the same or smaller image than someone elses 15 inch model. That WOULD have been deceptive, but that was NEVER the case. There was no deception of any kind.

      The addition of the viewable area was "nice", but hardly informative to the point of preventing any kind of percieved fraud.

      --
      Contrary to popular belief, coding is not all free blow-jobs and beer. Those things cost MONEY!
    14. Re:Does reporter ignorance really equal "ploys"? by xenofalcon · · Score: 1

      Some manufacturers call that a rebate.

    15. Re:Does reporter ignorance really equal "ploys"? by evilviper · · Score: 2
      Printer manufacturers print the PPM in big, bold letters on the box. They use it as a main selling point, same as with DPI. Yes, there are several cavaets that the buyer must be aware of. However, it is deceptive marketing.

      No, no, no. It's no more deceptive than quoting the price per-page, or the maximum usable space on a hard drive based on the gross space, rather than the space after partitioning and formatting.

      It's a perfectly good comparison relative to other similar devices. e.g. There's no question a 24PPM printer will be faster than a 10PPM printer.

      Same goes for number of pages a toner or ink cartridge will print. 5% coverage is less than most documents, but no one can guess how much coverage your documents will use, so 5% is as good a relative comparison than any other.

      With hard drives, it's the same case. They can't possibly guess how much will be usable space in your configuration, so the gorss space is just as good a relative comparison as any other.

      Same goes for MHz processor ratings. It isn't the definitive real-world measurement, but it does give you a relative idea of how it compares with another processor.

      I could go on with the examples here, but I think that illustrates my point clearly enough.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    16. Re:Does reporter ignorance really equal "ploys"? by O_Sleep · · Score: 1

      Automatic transmission is a fairly vague statement. This doesn't give the buyer a picture clear idea of what this might mean which leads to the buyer inquiring more about the product.

      Pages-Per-Minute is laid out in very clear terms. This term has misled me till today. I feel this is deceptive advertising.

      They should come up with a new term (i.e. True Pages Per Minute) so that the consumer doesn't lose faith in their manufacturers honesty.

    17. Re:Does reporter ignorance really equal "ploys"? by chill · · Score: 1

      Okay, misleading. Technically, you're correct. However, consumers don't give a damn about what size the glass is behind the plastic, even though that is what the manufacturer paid for. *I* don't get to use all 17".

      The fact that they all mislead consistantly (15 17) doesn't help.

      Unfortunately, I've been on the receiving end of irate customers who pulled out tape measures on 17" monitors. I had to explain to them and in one case even accompanied one to a CompUSA so he could measure THEIR monitors. (Yeah, he was a jerk.)

      It was bad consumer information because it led the consumer to believe the viewable area -- what they see -- was 17" of diagonal screen.

      --
      Learning HOW to think is more important than learning WHAT to think.
    18. Re:Does reporter ignorance really equal "ploys"? by chill · · Score: 2

      "Automatic Transmission" isn't misleading.

      Automatically shifting from Park to Reverse to Drive would be mind reading. An automatic transmission shifts by itself between drive gears: 1, 2 ,3 ,4 and maybe 5.

      "Common Knowledge" doesn't make it any less misleading. "Oh, they're lying but everyone know it so it doesn't count." Sorry.

      They all still do it because it is a vicious circle. The tape drive company that starts reporting true size instead of 2:1 compression would get crushed by the clueless buyers who don't read the fine print.

      It's sad, actually.

      --
      Learning HOW to think is more important than learning WHAT to think.
    19. Re:Does reporter ignorance really equal "ploys"? by chill · · Score: 1

      Hmmm, I always thought that the LCD advertising the proper size was due to manufacturing differences.

      LCDs are made to exact measurements -- don't want to waste transistors behind plastic where you won't see them. Whereas the glass is a "sloppy" process.

      Interesting.

      --
      Learning HOW to think is more important than learning WHAT to think.
    20. Re:Does reporter ignorance really equal "ploys"? by oh · · Score: 1

      It's a perfectly good comparison relative to other similar devices. e.g. There's no question a 24PPM printer will be faster than a 10PPM printer.

      According to the article (yes, I'm a BAD /.er that reads the articles) the 15ppm Samsung was faster then the 17 ppm HP, for the same document. Quite a bit faster in this case.

      As for Mhz, this is a long running argument. A 800Mhz P3 is faster then a 500Mhz P3, but how does a 1.3Ghz p3 compage to a 1.2Ghz p4? Or a 1 Ghz Alpha?

      Apples to Apples, not fruit to fruit.

      --
      Democracy isn't about no one telling you what to do. It's about everyone telling you what to do.
  39. Xerox Phaser 1235 by slavemowgli · · Score: 1

    I usually use a Xerox Phaser 1235DT, and am quite happy with it.

    --
    quidquid latine dictum sit altum videtur.
  40. The problem with Epson inkjets... by ncc74656 · · Score: 2
    ...is that on most of them, the head is part of the printer and isn't easily replaceable. HP and Lexmark inkjets make the head part of the cartridge...the cartridge costs more, but you get a new head every time. Some Canon printers separate the ink and the heads, but even in these printers, the heads are in a cartridge of their own.

    If the heads clog up on an HP or Lexmark, you buy new cartridges. If the heads clog up on a Canon, you buy new heads. If the heads clog up on an Epson, you end up sending the printer away for service. How convenient of them to do that.

    (At home, I currently use a Lexmark Optra Color 40 and a Brother HL-630. The inkjet supports PostScript, while the laser printer supports PCL 3. I've used both with Linux with no problems...use Ghostscript with the Brother printer, send stuff straight to the Lexmark. Lexmark supplies are a little on the high side, but the HL-630 is one of the cheapest-to-operate printers on the planet...the drum and toner are separate, so a new 3000-page toner cartridge only costs about $30. I've not even bothered checking the refill price.)

    --
    20 January 2017: the End of an Error.
    1. Re:The problem with Epson inkjets... by afidel · · Score: 2

      No what you do with the Canon or Epson is throw the printer away and buy a new one, chances are the new one has better resolution, better color, faster printing, and costs not much more than a replacement set or two for the HP. Inkjet printers are truely disposable (I bought a photo Canon for less than $150), so what I look for is the cost per page for photos, for that the Canon it was almost a third what the equivilant spec HP was (actually the HP couldn't do borderless prints at some sizes and was way slower for the ones it could do, on the order of 3-5 times slower).

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    2. Re:The problem with Epson inkjets... by Anonymous Coward · · Score: 0

      Epson is definitely going the disposable route, but you have a few options. Look for Projet (IIRC)'s "Thermonuclear Solution" - basically just hot eyeglass cleaner, but it comes with a nozzle that fits over the ink input and may let you squirt out the heads.

      As to the expense of Epson heads and repair.. I think some of the horror stories are overblown. I just killed my Stylus Color 600 trying to fix it, sadly, but when you know the tricks involved, it'd be downright easy to change the heads. Problem is finding a source, but I don't think Epson's repair depots really pay $200/head.

      Other tip- do not remove the cartridges. The 600 was fine until I stupidly said "hmm, the ink might dry up!" and removed the black cartridge while it was stored. I returned to find a working color head, but permaclogged black.

      Just replaced it with a refurbished C80 for ~$100, which is actually quite nice, if a bit cheaper in the plastic department, and somewhat affordable in the name-brand ink. For plain text, I'd reccomend Oki LED printers- again, construction varies, and you'll have to read reviews, but the PCL/Postscript-handling models are great, and you do have to work to kill one. (We use one at the office, and my father and his employees have done the best to kill it- breaking doors off, installing toner improperly, etc- but it still chugs along, albeit with the occasional jam since they fed envelopes through the wrong paths and broke some guides.)

    3. Re:The problem with Epson inkjets... by yokem_55 · · Score: 1

      No, you buy your Epson or Canon printer at Costco, use it until the heads get clogged (usually 9-15 months) and then take it back to Costco who will give you your full money back, no matter how long its been, with or without reciept. Then get a new printer with higher resolution that prints faster than what you had before for maybe $10 more than what you bought 9-15 months before. Now this isn't anything I've actually done of course...but you've got to love Costco's return policy....

      --
      ...and IN SOVIET RUSSIA, beowulf clusters imagine 1, 2, 3 profit!!!! jokes made out of YOU!!!
  41. Linux and Printer Compatability by randomErr · · Score: 2

    When you get a printer just get a PostScript 3 compatable printer. As long as you pipe the the postscript right out to the printer you will never have to worry.

    You made have to tweak the PPD file some, but thats half the fun :)

    --
    You say things that offend me and I can deal with it. Can you?
  42. Printer Vendor Ploys . . . by Dausha · · Score: 5, Funny

    I'll say! Those vendors really know how to sell a piece of shiznet. I have an HP 845c that prints every single copy upside-down. In order to right them again I have to use the company photocopier.

    Anybody have a patch for the CUPS driver that can fix this?

    --
    What those who want activist courts fear is rule by the people.
    1. Re:Printer Vendor Ploys . . . by Anonymous Coward · · Score: 0

      Or you could just turn the page over (or rotate it, depending on what you mean by upside-down) :-)

    2. Re:Printer Vendor Ploys . . . by Anonymous Coward · · Score: 0

      Umm, you're putting the paper into the feed tray upside down.

    3. Re:Printer Vendor Ploys . . . by rweir · · Score: 1

      You're a tech support nightmare!

      tech:"HP tech saupport, how can I help you?"
      you:"Well, I've got a problem with my printer. It's an 845c and prints pages upside down."
      tech:"We've had a few reports about this, and we've come up with a fix. When then pages come out of the printer, rotate them 180 degrees."
      you:"Thanks!"

    4. Re:Printer Vendor Ploys . . . by Andy_R · · Score: 2

      that's no good, now the pages are upside down AND back to front!

      --
      A pizza of radius z and thickness a has a volume of pi z z a
  43. Perfectly Accurate by cloudscout · · Score: 4, Funny

    The speeds listed by the manufacturers are 100% accurate. It's just that those are the page-per-minute ratings for blank sheets of paper being pushed through the printer. It doesn't include any actual printing.

    1. Re:Perfectly Accurate by compwizrd · · Score: 2

      Indeed.

      But in some cases, even that isn't accurate.

      I've got an HP 1120C at the office here.

      Rated for 5.5 pages per minute.

      I've actually timed it at 8 minutes per page.

      Even dumping out blank pages barely hits the 7 pages per minute that it is supposed to do in black draft.

    2. Re:Perfectly Accurate by aengblom · · Score: 2

      100% accurate. 100% Deceptive.

      For the consumer level, there is no reason to rank "blank sheets pushed through printer per-minute". That's the ONE thing NO ONE will ever do. Why not make a "page" size Arial/Times New Roman. Size 12 font. Double spaced, full page.

      --


      So close and yet so far from the world's perfect ID number
    3. Re:Perfectly Accurate by Anonymous Coward · · Score: 0

      This thread should be mod-ed down as redundant... someone posted a similar comment earlier (see Amazing Printer)

    4. Re:Perfectly Accurate by Anonymous Coward · · Score: 0

      You think he's kidding.

    5. Re:Perfectly Accurate by Anonymous Coward · · Score: 0

      What a bunch of regarbled noise... REDUNDANT posting should be BANISHED!!

    6. Re:Perfectly Accurate by lightcycler · · Score: 1

      "The speeds listed by the manufacturers are 100% accurate. It's just that those are the page-per-minute ratings for blank sheets of paper being pushed through the printer. It doesn't include any actual printing."

      That's marked as funny, but I believe it is actually the standard rating used (so says tom's hardware anyway)

      so...

      Why do you need the printer at all? If your aim is to get blank pages as fast as possible, I can do a thousand pages per second just by lifting the ream of paper. Will someone please explain the irony?

      "Paper dispenser. 12 pages per minute. £150"

    7. Re:Perfectly Accurate by *xpenguin* · · Score: 4, Insightful

      Why not make a "page" size Arial/Times New Roman. Size 12 font. Double spaced, full page.

      Because then the numbers will be less, and that's not good.

    8. Re:Perfectly Accurate by aengblom · · Score: 2

      Please go here. ;-)

      --


      So close and yet so far from the world's perfect ID number
    9. Re:Perfectly Accurate by WhaDaYaKnow · · Score: 2

      It's just that those are the page-per-minute ratings for blank sheets of paper being pushed through the printer. It doesn't include any actual printing.

      Not true. In fact I've been printing snowstorms at the advertised pages per minute for a long time now.

    10. Re:Perfectly Accurate by GC · · Score: 1

      I hate people who ask rhetorical questions in discussion forums.

  44. Computer speed by digitalhermit · · Score: 1

    One thing to keep in mind is that many "dumb" printers require the host computer to do a lot of the processing. This keeps the printer cost down but requires a fairly fast machine. Is the times the author mentioned from the moment he hits the "print" button or from the moment the computer receives the data? How are the printers attached? If via USB the bottleneck may even be the connection.

    1. Re:Computer speed by Anonymous Coward · · Score: 0

      It doesn't really take that much CPU power on the host computer. Sure, back when this idea of shifting the processing to the computer was new, your typical CPU was something 50 MHz. Back then, it was slow and would bog down the machine while you were trying to do something else.

      However, I have my home system (Solaris 8 running on a 600 MHz Athlon) configured to run Ghostscript so that it rasterizes while sending to the printer (i.e. without buffering a page or a whole job). Watching it with "top", I find that typically the ghostscript process 1% to 3% of the CPU. (In fact, often it uses less CPU power than the X11 server needs to show the periodically-updating "top" output.)

      I resisted the idea of moving the rasterization from printer to host computer for a while, but these days it seems like the best plan in many situations. Not only can modern desktop CPUs handle it without breaking a sweat, but you also never have a situation where your job fails to print because the printer's Postscript interpreter ran out of memory. That's because a desktop computer has all the RAM you'll need to interpret virtually any Postscript file, and if it doesn't, you probably have virtual memory too.

      Of course there are a couple of positive things about printers with built-in Postscript. One is that administration is easier. For a home environment, this doesn't matter a lot, but in a work environment, it's good to find ways to avoid having yet another machine that needs to be maintained. Also, Postscript files are almost always smaller than the rasterized version of the same data, so you don't need as fast a connection to the printer.

  45. Harsh review by vsprintf · · Score: 1

    What prompts this fantasy is a round of tests I just ran on three new printers advertised as delivering speeds of "up to" 11, 15, and 17 pages per minute, respectively. In some ways, all three are excellent products -- I'll have more to say about their virtues in a future column -- but none comes close to its "up to" speed.

    The review was overly harsh. It's really very simple. Just fill a file with "^L^L^L^L^L^L^L^L^L^L^L...", and send it to the printer. You'll be amazed at the ppm.

  46. OT: Your Sig by Amazing+Quantum+Man · · Score: 0

    And behold! ... it was naked, ... and it stank. - J.R.R. Tolkien, _The Return of the King_

    Couldn't resist. How did JRRT know about CowboyNeal way back then?

    --
    Fascism starts when the efficiency of the government becomes more important than the rights of the people.
  47. 6L by PW2 · · Score: 2, Informative

    When I bought this printer (new) over 5 years ago, I didn't know it came with a toner cartridge so I bought an extra one -- I still have the extra one in the box as the first toner cartridge is still working great. Buy a laser printer!

    1. Re:6L by Anonymous Coward · · Score: 0

      Bought my 6L new a long time ago. Excellent printer -- and since I run about 1200 pages a month through it, I should know.

      The past year or so, it has been double-feeding from time to time. Turns out there is a solution -- HP has a replacement pad for the sheet feeder - that they will send you for no cost. That _is_ good service. (It would be better if they put a notice about the fix in the replacement toner boxes.

      So not all things are bad about printer companies.

  48. My Canon BJC-2100 by Boomer2 · · Score: 2, Insightful

    ...sucks. It is a total scam.

    Oddly, I bought a second to replace the first because I had invested in a large quantity of ink cartridges during a sale. It turned out to be cheaper to buy a second Canon and use up the ink rather than shift to a new printer. Once this ink is gone, though, I'll never buy another Canon.

    1. Re:My Canon BJC-2100 by Whatever+Fits · · Score: 1

      I'll second that. I don't have a 2100, but I have a 5000. Ink is way too expensive, startup times are way too long (it is an inkjet not a laser!), compatibility issues bugged me routinely, and I could not even get it to work with Windows XP. Seems like I'll never be buying a Canon again either.

      --
      My name fits again.
    2. Re:My Canon BJC-2100 by Anonymous Coward · · Score: 0

      I have an BJC-5100 and I will never buy a Canon again...
      First of all, it's a Win-printer (each page is rendered completely on the pc). If I had known this, I wouldn't have bought it in the first place.
      But Canon decided to discontinue this model of printers, and they did not make a WinXP driver for it. So now I have a printer - bought only 2 years ago - which I even can't use in Windows. And no, the Win2k driver does not work in XP.
      After telling me this, the (Belgian) Canon helpdesk didn't even bother to answer my further mails...
      Somebody wants a printer-shaped paperweight?

    3. Re:My Canon BJC-2100 by Anonymous Coward · · Score: 0
      I had a BJC-4400. It was expensive to run, had bad quality output, constantly clogged, always needed to be reset, and was generally flaky.

      When it finally died I was so overjoyed I went and bought one of those horribly pricey HP 4000TN laserprinters.

      Bliss. The speed and print quality are both astounding. It's "only" 1200 DPI, but I can't even make out the jaggies with a magnifying glass. More importantly, the dot placement is actually within 1/1200th inch, while the BJC slapped out it's little dots at apparently no better than 1/150th inch accuracy.

  49. HP Personal & Small Business LaserJets. by thesolo · · Score: 5, Informative

    I own an HP LaserJet 1200 Personal printer, and it is by far the best home printer I have ever purchased. It's very fast for a personal model, 15 PPM, with the first page always printed within 10 seconds of the print command. Size-scalable paper trays, which are great for envelope printing, and it supports an addon module for scanning & copying. Even the price isn't too bad, Pricewatch.com has it for less than $400.00 US.

    And if you're wondering what OS it works under, well, you're in luck. It is fully PostScript compatible, and works under Windows, MacOS, and Linux. I've used it under all 3 with perfect results. HP gets a big thumb up from me with this printer.

    1. Re:HP Personal & Small Business LaserJets. by smnolde · · Score: 2

      I bought the same printer for those same reasons. Excellent printing capabilities at a reasonable price.

    2. Re:HP Personal & Small Business LaserJets. by Anonymous Coward · · Score: 0

      I'll second that. I recently bought an HP 1200 to replace my Samsung laser printer after it jammed for the last time and I had to go Office Space on it. I've had zero problems with the HP.

    3. Re:HP Personal & Small Business LaserJets. by billwie · · Score: 1

      I assume that you are talking about the wide carriage 1200c (now 1220) inkjets. I'd be curious which Windows OSs you were running because it took HP 2 years to write a decent NT driver and now its taking them 2 years to write a 2000 driver. As windows printers they always installed helper programs in the OS that were about impossible to remove, once you installed the driver the only way to remove it was to reinstall the OS (We tried registy removals, uninstallers, even HP tech support said reinstall). We had two 1200s because one was either on its way in for warenty work or on its way back from the shop at all times. Can't say I'd ever recomend them.

    4. Re:HP Personal & Small Business LaserJets. by Anonymous Coward · · Score: 0

      Nope these are the 1200 Laser printers, and I concur w/ the other postings --this is one slick little printer. I've had mine a year and it has worked great the entire time.

    5. Re:HP Personal & Small Business LaserJets. by oPless · · Score: 1

      I totally agree, I bought one in Feb, from the local computer store, so I didn't exactly get a great deal on it, but it hooked up to my old JetDirect EX dongle, and just worked :-)

      This replaced my old LJ II which used to live on an oilrig, and was my workhorse printer whilst at uni. This unit died with a couple of faults - not bad after 10 years of (abuse)work!

      The cost to repair it (£300) was the same price as the 1200, so I reluctantly parted with the cash for a shiny new printer, it took me about 30 seconds to realise that it provided postscript AND PCL, so it was a bit of a no brainer really.

      The only thing that pisses me off is w2ks insistance on hogging the network printer port, but since I do most of my printing via w2k I dont *really* care that much. /op

    6. Re:HP Personal & Small Business LaserJets. by VisorGuy · · Score: 1

      I concur.

      I purchased the HP LaserJet 1200 to replace a shitty Canon BJC250.

      We haven't had a hint of trouble with the 1200...
      It's connected directly to my wife's PC running Red Hat Linux 7.3 (7.2 up until last weekend). Works great with the PostScript driver and also when she boots into Windoze 2K once a week to run some business software only available for Windoze (for now -- there's talk of an OS X version, which may lead to a Linux port).

      The Canon wasn't so bad, it just started printing drunk; Couldn't make a straight line at all!

      --
      This user account is inactive account replaced by the PDA
    7. Re:HP Personal & Small Business LaserJets. by compjma · · Score: 1

      We use HP1000's,1200's,and 2200's. They're all incredible, work great, low problems, good features. In fact, I like them so much, the next one I buy for home will probably be a 1200.

    8. Re:HP Personal & Small Business LaserJets. by Anonymous Coward · · Score: 0

      He is talking about the LaserJet 1200se... not some POS inkjet printer.

    9. Re:HP Personal & Small Business LaserJets. by Anonymous Coward · · Score: 0

      Just to add more. I also own a 1200se that I bought about 8 months ago. Great printer. PostScript out of the box, USB and parallel interface.

      Prints fast, warms up fast, output quality is excellent. It prints (manually) double-sided pages without a hitch. 1200 DPI.

      I use it from Linux, Windows, and OS X.

      The only complaints I have are that it will slightly curl most paper at the ends (maybe because of the heat) and when printing more than a few pages it gets the paper really freak'in hot causing more curl (especially when printing double sided). It really doesn't bother me though, the printer is just too good to worry about the little things.

      Those are very minor complaints and I knew about them before I bought the printer. I would buy another one in a heartbeat. Excellent product.

    10. Re:HP Personal & Small Business LaserJets. by Just+Some+Guy · · Score: 2
      You're all making me very happy! I bought as 1200SE about three weeks ago to replace an Epson bubble jet that way bankrupting me with ink purchases [1]. I usually do some research, buy something, then get it home and find out that it's top-of-the-line, unless you happened to have the exact setup I'm using, in which case it's awful.

      The 1200 is hanging off a FreeBSD server's parallel port (no USB support for it in FreeBSD yet), and it's been working perfectly since I printed the first CUPS test page. Thanks, HP!

      [1] My Epson Photo Stylus 780's ink cartridges have to be cleaned if you don't print something every few days. I can probably get about 10 cleanings out of a fresh cartridge before draining it dry. What makes this really annoying is that you can't print if either one of the black or color-combo tanks are empty, regardless of what you're trying to print. Want to dump a 20-page black-and-white paper? Not if the color tank is dry! I was probably spending $30/month in ink, and the toner cartridge for my 1200 is only $56. If the toner thing holds out for another 4-5 weeks, I'm turning a profit.

      --
      Dewey, what part of this looks like authorities should be involved?
    11. Re:HP Personal & Small Business LaserJets. by Joe+Mucchiello · · Score: 1

      My Epson Photo Stylus 780's ink cartridges have to be cleaned if you don't print something every few days. I can probably get about 10 cleanings out of a fresh cartridge before draining it dry.

      Sounds like you had the printer on a power strip and always left it on. Can't do that with an Epson printer. In fact you should only power on an Epson inkjet when you are actively printing. While the printer is on the ink is exposed to air. This can cause it to dry out. If you switch off the power to your printer from a power strip instead of turning it off at the printer, the ink remains exposed to the air (and dries out). My Color Stylus 600 had warnings about this but I didn't pay attention. I found it in a technote on Epson's website. My epson photo printer (875DCS) is great I only turn it on when I print and my cartriges last many months and pages before needing replacement. My 875 also can print b&w when the color cartridge is empty.

  50. Laserjet III by bizitch · · Score: 0

    This is still the most stable and reliable printer ever made - not the fastest.

    The PCL5 driver date is from 1987 - and it still just flat out works ...

    --
    ---- "Logoff! That cookie shit makes me nervous!" - A. Soprano
  51. All about the marketing ploys by delcielo · · Score: 3, Funny

    I'll have to try something similar at home.

    "Up to twelve inches long, depending on usage."

    --
    Hot Damn! It's the Soggy Bottom Boys!
    1. Re:All about the marketing ploys by edrugtrader · · Score: 2

      and here come the competitors...

      "a blazing 12.5 inches long, and finishes any job in 34 seconds."

      --
      MARIJUANA, SHROOMS, X: ONLINE?! - E
    2. Re:All about the marketing ploys by poot_rootbeer · · Score: 2


      What was that Vonnegut bit about it being miles long, but most of it was in another dimension...?

  52. With HP it Isn't Just Printers by tmjva · · Score: 1

    The PA8700 chip on the HP3000, HP has put
    some sort of "delay" feature that is not
    on the HP9000 Unix box.

    --
    Tracy Johnson
    Old fashioned text games hosted below:
    http://empire.openmpe.com/
    BT
  53. even if given to me... by paranoic · · Score: 1

    I still wouldn't use an HP printer. Who wants to give them $25 for every cartridge? That is where they make their money.

    When my HP-600 died a couple of months ago, I bought an Epson. Their windows driver kinda sucks. It seems to render the entire print job (locally) before it sends it to a networked printer.

    1. Re:even if given to me... by WCMI92 · · Score: 2

      "I still wouldn't use an HP printer. Who wants to give them $25 for every cartridge? That is where they make their money."

      True... The main reason I've hung on to the old 672 is because I can find refills and 3rd party carts for it at Wal-Mart for $20 or less. And I average one per year.

      I know if I got a newer HP this would be FAR more expensive...

      --
      Corporatism != Free Market
  54. Samsung by austad · · Score: 2

    I just bought a Samsung ML-1450 laser printer. They advertise linux support, and so far, I haven't found anything in what they advertise to be a lie. Of course, I haven't used up the toner yet, so who knows if it's only half full like some of the inkjet manufacturers have been doing. But I have to say that so far it's lived up to its specs, and you can't beat the price. I paid $230 for it.

    --
    Need Free Juniper/NetScreen Support? JuniperForum
    1. Re:Samsung by Deosyne · · Score: 2, Informative

      I have to second the recommend for a Samsung. I have an ML-1210 that has been a rock solid performer, and was trivial to set up in Linux (Debian even, though only Redhat is mentioned by name in the docs). They make it very obvious that the cartridge included is strictly a starter rated at only 1,000 pages, and coincidentally I have just started to get blank lines indicating that the toner is running low, so I ran a demo page to get the page count: 1,243. And I don't even use the Toner Save feature. For laser printing with such great performance, my ML-1210 was a fucking steal at only $180. Highly recommended.

    2. Re:Samsung by Chad+Page · · Score: 1

      The first cartridge is half full on the 1440 at least - but that's listed in Costco's spec sheet for it and it's 3000 instead of 6000 pages.

    3. Re:Samsung by Anonymous Coward · · Score: 0

      The Samsung ML-1450 is a great linux printer (mono laser). Mine runs on a network using CUPS. Even printing from M$ Word (via crossover office) works flawlessly.

      A great value for a reasonably heavy duty printer. (Mine came with full toner for about $240)

    4. Re:Samsung by marauder · · Score: 1
      We sold an ML1210 to a business client who wanted fast, cheap and good. He got "cheap" and "good", but because most of his print jobs are single pages he sure didn't get "fast". The ML1210 and the 1250 we put in to replace it will both take over 40 seconds to print the first page if they have to come out of power-saving mode to do it. If they're still warm it's a far more pleasant 16 seconds.

      Actually I'd be interested to hear from anyone who's overcome this, even if it was by disabling power-saving.

  55. Re:Linux support by 1millionmhz · · Score: 1

    It is a gross generalization to say that "openness generalizes across dimensions." Providing Linux support just opens up one more market segment where HP and its ilk can cheat its customers through deceptive claims. HP's aim is to get as many people churning paper and ink as it can. How else can it prop up its PC business?

  56. Right..... by NDPTAL85 · · Score: 3, Funny

    ....because by adding Linux support you obviously show that you are compassionate, like puppies, can sit still during a chick-flick marathon, are in touch with your inner female and are just an overall good person.

    --
    Mac OS X and Windows XP working side by side to fight back the night.
    1. Re:Right..... by DeputySpade · · Score: 1

      I tried to get in touch with my inner female. She filed a restraining order against me for it.

      --


      This space intentionally left blank
  57. Brother by garethc · · Score: 1

    Brother lasers are cheaper than HPs and my 1440 works beautifully under Linux natively and through Samba, complete with all the functionality in the Windows drivers (manual duplex etc).

  58. Does a day go buy that.. by stratjakt · · Score: 1

    the San Francisco Chronicle doesn't publish another I-hate-technology-and-computers article?

    Seriously, this "newspaper" is starting to read like the Unabombers manifesto.

    They hate everything that plugs in or lights up or beeps, and constantly portray the companies behind them as though they are satan's personal lackies.

    While this coincides with slashdot's "if'n its ain't free beer then its ain't none no good" agenda, but sheesh..

    Is this article any different than mitsubishi claiming that this glorified go-kart I'm driving can get 'up to' 36 MPG? (it does BTW.. when I'm pushing it)

    Though, I'm sure the think-green lobby in California hates the auto industry too..

    Whether you call it 'good marketing' or 'fraudulent lying' depends on how much you love or hate the company, I suppose.

    I just can't take anything this tabloid prints seriously anymore.

    --
    I don't need no instructions to know how to rock!!!!
  59. Samsung ML-1210 Laser Printer is the Best Buy by Krashed · · Score: 1

    I bought mine at Best Buy for about $150 and have been very happy with it. The longest it has taken to process a page after it warms up from energy saver mode it about 4 seconds. Then I really do get 12ppm. The quality on toner saver mode is decent and you can get anywhere from 2500 to 3500 prints per $70 cartridge. It has great Linux support with both the parallel and USB interface on the unit.
    I used to be afraid to printe ANYTHING with my old canon bubblejet since I was only getting about (seriously) 20 prints on a $10 tank even at the lowest quality. Now I print up entire anandtech articles to bind and later review when I don't have a computer handy. Which by the way, I have to really thank anandtech for creating awesome articles and makeing it so easy to print them I have a binder full of them neatly organized for quick access anywhere I am, even at work where we have one internet enabled computer for about 100 employees. Weird thing is that I work in a computer store.

  60. Re:lexmark/the "X" series multifunction printers by zoward · · Score: 3, Informative

    I got a Lexmark X73 multifunction printer/scanner/copier from my wife as a Christmas gift last year. The "X" series of multifunction printers (X63, X73, and X83) don't have ANY Linux support whatsoever. Much of their output is driven through (Windows) software. I e-mailed them asking about PCL support, postscript, or raw ouput support I couold use for Linux. I also offered to work on a driver for it if they sent me specs. What I got was the e-mail equivalent of a form letter telling me that the X73 had no support for any platform except Windows, and that the interface to it was proprietary (ie, locked up tighter than a drum).

    After hooking it up to my wife's Windows PC, I also found I couldn't write to it from any other box on a network, even another Windows box, as the driver for it won't install or run correctly unless it finds the printer hanging off a USB port on the box you're installing or printing from.

    I stayed with my battle-scarred HP Deskjet 400, which happily prints from Windows or Linux, and across the network via Samba, etc. Meanwhile, my wife loves the X73...although it does cost us a fortune in cartridges...

    --
    "Can't you see that everyone is buying station wagons?"
  61. Don't use a brand new machine by bob_eh · · Score: 1

    Most companies are replacing their old machines (those on the Cannon SX engine, for example) that only do about up to 8ppm. For the typical home user, or even a SOHO, that would be fine. Usally the only parts required to fix them are a new seperation pad (cork bit) and a new feed roller. At my university they have surplus sales, where you can get a HP Laserjet 3/3p, or apple laserwriters for about $20.00 Canadian. They typically come with a brand new toner cartridge (costs more then the $20.00 for the printer in stores)

    As well they will last over a year with about 10,000 pages per cartridge.

    Lastly they are tough. I have had A LJ2 for 3.5 years, got used, and it has done about 500,000 pages in its life, with just the replacements mentioned above. Total cost about 20.00 over the years.

  62. Lexmark's rule!!! by mudder · · Score: 1

    I don't know why everyone's complaining about the Lexmark printers. Mine was worth every penny

    (Of course it *was* a $100 printer that I purchased with a 1/2 off coupon, and there was also that little detail of a $50 rebate.... You do the math)

  63. Hear, Hear, . . . . by Anonymous Coward · · Score: 0

    I have a perfectly good HP printer in a box with an "out of date" cyan carterage. The software has disabled the entire printer, because the cyan carterage is out of date. Of course, its out of date because I very rarely print with color. It turns out that there is a "date stamp" (actually a little integrated circuit chip attached to the ink carterage) that the software uses to decide if its time for me to give HP some more money. F**K HP. I'd rather trash the printer and move on than play their sneaky games. Oh yes, this was not a cheap printer, a HP 2000 cxi, to be exact. There's not a chance in Hell I will ever buy from HP again!

    1. Re:Hear, Hear, . . . . by Reece400 · · Score: 1

      especially when they put such useless expirary dates on them,, i just pulled out my last HP printer, an HP deskjet 500c,, i found a black ink cart that says it expires in 94 (still in box),, i put it in, and,,, ahh, nice 150dpi text, sharp as always, lol :), maybe they mean more with the newer higher DPI printers tho... i'm sure not buying an HP to test it :) Reece,

  64. Used Printers? You get what you pay for. by narftrek · · Score: 1

    I don't know about the rest of you guys but when I use a printer I use it until it dies. I mean a motor quit, stripped a gear, feeding 5 pages at once for no particular reason, prints only ascii garbage, etc. I would NEVER buy a used printer on eBay. You have no idea what the person has done to it or how much it has been used. A refurbished printer from the vendor is a different story. Those have to pass QC at the factory. eBay printers don't.

    Remember you get what you pay for :)

    1. Re:Used Printers? You get what you pay for. by ShadowDrake · · Score: 2, Insightful

      Actually, a good place to look is a thrift shop... you can often plug them in and run the test sequence to see if all is well.

      I purchased a Brother HL-645M (very dirty output) for $2.50 at a rummage sale, a nice NEC Silentwriter 95 for $10 at a thrift shop, and an Okidata OL-400e (with really bad feed problems) for $15... together tiding me over until I could get a new Samsung 1210 on sale for USD 100 after rebate.

      --
      It's just like a fascist dictatorship, without the punctual rail service!
    2. Re:Used Printers? You get what you pay for. by shepd · · Score: 1

      >Used Printers? You get what you pay for.

      Yeah, if you know what you're doing, yet get 2 or 3 at a 90% discount (not working, but still turning on, for example) and repair the things. Most smaller printers aren't that hard to tear apart and fix up.

      I did the above and made one LJ II and one LJ II.5 with the guts of two LJ IIs and one LJ III. One had a completely destroyed fuser, another a dead pickup roller, and another had a near-dead AC power supply. Fixing them was like playing with lego. :-) Best part is I sold one of the fixed printers for the price of all the broken ones put together (and I've had no callbacks).

      Plus, people who don't know much about a printer and just want to get rid of a broken one leave in nice "options" like 4MB memory cards, $200 LJ II/III jetdirect cards and such.

      I'd never, EVER, buy a new printer again. I get about 4000 (probably way more -- just my guess from what I printed before I replaced the (already partially used) cartridge) pages on a refurbished (but still top notch looking) drum/toner cart. for just $25 US. Just try that with a printer made in the past 5 years...

      >Those have to pass QC at the factory

      In my experience this means nothing. I think HP has blind slave-workers doing their QC.

      --
      If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
    3. Re:Used Printers? You get what you pay for. by Kris_J · · Score: 2
      I would NEVER buy a used printer on eBay.
      I got an Atari printer in a bundle of secondhand stuff that included an Atari 800XL. Not only does the printer still work, but you simply add raw ink to a roller that rests on the printing head (It's got little letters, not a dot matrix). They really don't make them like this anymore.

      I've got a SIO2PC cable, I should see if I can set it up as my PC's printer...

  65. My Printer... by destiney · · Score: 1


    I have an HP Deskjet 692C, works great under GNU/Linux. I got it for $25 used three years ago, been going strong ever since.

  66. minolta by angeles13 · · Score: 1

    the lower end printers are just not worth the headaches at work. too costly to run and the output is not the best.

    after going through 9 hp colour cartridges and 8 black hp colour cartridges in three months i was able to have the stats to have the company purchase a high end minolta. the cost per page for the company on the hp 1200 and the epson inkjet (that died during printing a presentation for the boss) was more than going with a minolta cf 2001. the minolta, once the file has ripped - prints 20 pages per minute, 95% - 100% paper coverage. it's fully networkable, ps 3 and handles on average 3,000 pages a day.

    at home i have an old hp 2p+, it runs great. better than my newer lexmark inkjet. (that i never use anymore) when i need colour output, i go to kinko's or alphagraphics.

    --
    design is art - art is design
  67. If warmup is an issue you don't care by bluGill · · Score: 2

    If you care about print speed, then you are using the print enough that it will never enter power saving mode anyway. I print a few pagers a month. I don't even turn my printer on most weeks. When I do it takes a minute to warm up, but I don't care. freeBSD has a preety good print spooler and is willing to wait for the printer. Sure it would be NICE hit print within a few second hold the printout, but in practice you don't need it instantly.

  68. We use HP 4050 and 4100's by jmichaelg · · Score: 5, Interesting
    I run a business that entails printing about 20,000 sheets of paper a week. At that rate, we're swapping toner carts almost weekly. I spent a fair amount of time analyzing which printer could deliver the best image at the lowest price and the two HP laser printers came in ahead of Lexmark and Xerox. Inkjets were way out of the picture due to the cost of the ink cartridges and the fact that they're slower. I don't recall what Xerox's deal-breaker was but Lexmark has a very subtle one. Though the printer's toner and initial prices are quite reasonable, the Lexmark hits you for $250+ at 100,000 copies when the drum needs replacing. The HP's drums go out at around 200,000 copies and cost about the same.

    Ignoring paper costs, the HP can deliver an image at about .7 cents/sheet as compared to 1.2 for the Lexmark. Though .5 cents doesn't sound like a lot, it adds up when you're cranking 20K copies each week.

    Print speeds are as advertised, I get 17 ppm from the 4050's and 24 ppm from the 4100. I looked at some very high end printers because I didn't want to wait forever while the paper churns through. The 40 ppm, and better, printers came in above $10,000. So instead, I bought 3 HP's and wrote a little bit of code that spreads the load out over the 3 machines. Saved $7,000 and had fun while I was at it.

    Unfortunately, there has been a downside. All of this ran on Windows 98 with not too many problems. I had to write a prompt into my code to remind me to disable power saving sleep mode whilst printing and it helped if I rebooted before firing off the printer job. I was fairly happy with the setup but thought I could do better if I migrated to Win 2000. (Stuck in Windows for other reasons.) At any rate, Win 2000, Excel, and HP do not seem to get along. One of those three pieces seems to drop a bit every so often and away goes a print job. Away, as in, I've got to watch the printout carefully to catch random imaging problems. I don't know if it's Microsoft trying to coerce me to upgrade from Excel 97, which didn't help, or HP not fully testing Windows 2000 with the 4050's. Right now, you don't want to be around me when I struggle with the mess the problem engenders. Ain't a pretty sight. Fortunately, the bug has migrated from Heisenbug status to reproducible so it's just a matter of time before it's fixed.

    1. Re:We use HP 4050 and 4100's by afidel · · Score: 2

      Why did you write code, printer pooling is a default feature of windows printing, has been since nt4 at least, maybe since 95. All you have to do is setup the first printer, setup two additional ports and enable printer pooling, easy as can be, then you just blast the job to the one queue and let windows print daemon decide how to load balance the jobs.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    2. Re:We use HP 4050 and 4100's by NullProg · · Score: 2, Insightful

      He stated that he was using windows 98. Win9x has no concept of "network spooling" between shared printers. Now that he has moved to win2k, he can setup what you suggest.

      Enjoy,

      --
      It's just the normal noises in here.
    3. Re:We use HP 4050 and 4100's by NineNine · · Score: 2

      It's the damn driver. I've been (trying) to buy HP products (scanners, printers, CD burners, etc.) for ages. I used NT 3.51, NT 4.0, and now W2K. Not only are HP's drivers shit, but they very often skip the NT/W2K driver altogether with the excuse that "this printer is designed for home use", the assumption being that every home user is a moron running Win 95,98, or ME. I gave up on HP for this reason long ago. A W95 driver all that different from, say, a NT 3.51 or NT 4.0 driver, but they still couldn't take the time to make 'em. I say fuck 'em. I can't take the time to even consider HP any more.

      I needed a multi-function for my store a few months ago, and I got a Brother. Cheaper, better, and it's got ALL of the drivers I need. HP has *always* sucked.

    4. Re:We use HP 4050 and 4100's by gmhowell · · Score: 1

      Hang a cheap assed Linux box between the three printers and the rest of the network. Use a generic PS driver on the Windows boxes.

      We use 4000's, 4050's, and 4100's at work (depending on when we needed printers). We don't print anywhere near what you are printing, making the printers overkill. But that's a good thing: if it's overkill, they're less likely to die. I also must say that I love being able to install almost any Linux printing system on the handful of Linux boxes, and the things JUST work.

      I've never timed it, but the printing seems to be close to spec, even when not printing duplicates of the same page. The printer is about 50 feet from my desk. I hit print, and most jobs of 10 pages or less are done before I make it to the printer.

      --
      Jesus was all right but his disciples were thick and ordinary. -John Lennon
    5. Re:We use HP 4050 and 4100's by Ralph+Wiggam · · Score: 1

      I want to vouch for the HP 4000, not on price or speed, but on durability. My department was accidentally shipped one, which the dealer refused to take back because they didn't have any record of sending us one (duh). Since we never officially ordered it, it was not covered by our office service plan. For the next three years anywhere from 4-8 developers printed everything a normal developer prints, specs, cheat codes, whatever. We did nothing except put new toner in it probably 5 times a year. No cleaning, no upkeep, no nothing for three years.

      -B

    6. Re:We use HP 4050 and 4100's by mkoenecke · · Score: 1

      Brief comment: HP makes wonderful hardware and horrible software, in my experience. I've been quite pleased with my Lexmark Optra S1250 (as contrasted with the HP Laserjet 5L it replaced some time ago), largely because the software driver works as advertised. It's a shame, really: if HP could get its act together and write bulletproof drivers, it would utterly overwhelm its competition. As it stands, I recommend against HP due to its software glitches.

      --
      TANSTAAFL
    7. Re:We use HP 4050 and 4100's by silverhalide · · Score: 1
      I run a business that entails printing about 20,000 sheets of paper a week. At that rate, we're swapping toner carts almost weekly. I spent a fair amount of time analyzing which printer could deliver the best image at the lowest price and the two HP laser printers came in ahead of Lexmark and Xerox. Inkjets were way out of the picture due to the cost of the ink cartridges and the fact that they're slower. I don't recall what Xerox's deal-breaker was but Lexmark has a very subtle one. Though the printer's toner and initial prices are quite reasonable, the Lexmark hits you for $250+ at 100,000 copies when the drum needs replacing. The HP's drums go out at around 200,000 copies and cost about the same.
      Just to nitpick... You get a new drum every time you change the cartridge, it's the fuser (part that gets hot) that craps out after 200k pages. Not bad for printing on a small sized forest...
    8. Re:We use HP 4050 and 4100's by Anonymous Coward · · Score: 0

      Offtopic, but I've owned 2 HP's (560c and 820Cse) and 2 Lexmark inkjet printers in my life. Not only did the Lexmark live an average of twice as long as the HP's (the HP's both started feeding paper incorrectly), the Lexmarks printed way better quality at a lower unit price and replacement cartridge price.

      If you like paper jams and misfeeds, however, I recommend Canon. They've cornered those markets.

    9. Re:We use HP 4050 and 4100's by shaldannon · · Score: 2

      You're just the person I need to talk to.... ;)

      See, I bought a 4100N because HP said on their site (link seems to have changed since I bookmarked it) that they had full Linux support for the 4000, 4050, and 4100 series. Of course, when I tried to use the RPM they provided (for Red Hat 7.1) it didn't want to work because it didn't rcoognize my 7.2 system...

      And of course, neither the developer listed by them as being on the project, nor HP itself responded to the emails...

      So, my question is, what does it take to print to it from a Red Hat 7.x system?

      --


      What is your Slash Rating?
    10. Re:We use HP 4050 and 4100's by gmhowell · · Score: 1

      Sent an email to the address listed at the bottom of the webpage in your user info. If that's wrong, shoot me an email at the above address (or any of the three or four others you may find. They all are welcomed by the same procmail and spamassassin combo)

      --
      Jesus was all right but his disciples were thick and ordinary. -John Lennon
    11. Re:We use HP 4050 and 4100's by gmhowell · · Score: 1

      Ours are working much better now that they hang off of the network instead of a WinNT4.0 machine. They really shouldn't, and I'm sure that it's the fault of the HP driver (having had far less trouble with Windows than the average /.er it seems).

      But I think I made the right choice. The guy who does our copiers also works on the fax machines and laser printers. Took a look at the HP's and said "I'd sell you a service contract on them, but I'd be ripping you off. You'll be money ahead to just ask me to replace a few bits in five or six years." That was three years ago. He's worked on the fax and copiers several times. Hasn't done anything with the HP's except to ask if we would buy our next ones through him.

      --
      Jesus was all right but his disciples were thick and ordinary. -John Lennon
    12. Re:We use HP 4050 and 4100's by Anonymous Coward · · Score: 0

      I run a business that entails printing about 20,000 sheets of paper a week.

      I hope some of the profits go to environmental regeneration...

    13. Re:We use HP 4050 and 4100's by steveha · · Score: 2

      Problems with printing means wasted time and money. Even if it slows printing down a little bit, you would probably come out ahead if you ran a PostScript rasterizer on your print server, and had all the workstations just send PostScript.

      If you must run Windows on your print server, then you should try RedMon which uses GhostScript to create a virtual PostScript printer.

      But I'm surprised you can't run Linux on just one computer and use that as your print server. Oh well.

      steveha

      --
      lf(1): it's like ls(1) but sorts filenames by extension, tersely
    14. Re:We use HP 4050 and 4100's by dbitter1 · · Score: 1
      I once wrote a program (which ran under NT 4/SP6) that did a massive dump of orders for a company (~5K sheets at a time) to a 4050.

      I was using the HP PCL 6 driver under NT (my code printed through the M$ engine vice raw PCL cuz I had to render 2D barcodes), and at random times my print job would crash with a "kernel tag" error.

      Solution: Use the PCL5 m$ driver. Worked on several printers, with a the massive multi-K page print jobs.

      --
      For us carnivores, "Sucking the marrow out of life" isn't a transcendentalist philosophy but a practical instruction.
  69. Printer's companies are okay by jeffmock · · Score: 1

    I've been thinking about this a bit and I think I'm okay with the printer companies. I think it's probably the fault of media companies like PC Magazine or CNET that there's not a standard benchmark for printer speed or cartridge lifetime. If one of the well read publications would set a standard for reviews, the printer companies would fall in line and report the standard benchmarks, without silly legislation.

    Sure, the printer companies run a racket, but I'm okay with them because the rules to their racket are basically clear when you buy the printer: We make cheap printers and expensive cartridges, we have a private interface between the printer and the cartridge, we're tricky people and we will do our best to keep this interface private so we can make more money.

    I kind of like it, there is plenty of competition and plenty of good companies to choose from. Before I spend $70 on a cartridge I look and see what the other companies are up to. It seems to be an efficient market and the printer I have now is about a million times better than the printer I had 10 years ago.

    Now, compared to something like the music industry, the printer guys are saints. The rules to the music industry are something like: We sign young artists to ripoff contracts. We pay radio stations a lot of money through independent producers to play songs over the free airwaves many many times, but we will sue you if you give a copy of a song to your friends. We think it's legal to make an analog cassette of a CD but illegal to make a digital copy of a CD. We would like to legislate that copying bits isn't always legal. Now I'm getting wound up...

    jeff

  70. Brother Lasers are Excellent by lemkebeth · · Score: 2, Informative

    I've been burned by Epson in the past with regards to their 5700i Laser printer and not updating the Mac driver for OS X.

    After that I resolved to only use PostScript laser printers and my current one is a Brother HL-1650 with an internal printer server installed (with Ethernet jack)

    It is black and white but, lies up to Brother's claims very well.

    My advice is that if you are buying an inject you are buying lot of ink all the time (have yet to replace the toner cartridge in the HL-1650 and I've had it since last March)

    Me, I hate inkjets.

    Now, if you print to Linux using it it should work even though you will need a PPD (it is PostScript Level 3) to use the Duplex unit without using the printer control panel or the web admin tools.

  71. Re:Linux support by tswinzig · · Score: 4, Insightful

    Manufacturers who provide Linux support are enabling their users. In my modest life experience, those people and organizations that are more generous in enabling others are also more likely (not a perfect correlation, but a significant one) to be honest and straightforward in other ways. Openness tends to generalize across dimensions.

    Give me a break!

    Or perhaps they're just shrewd businessmen, and would like to sell as many printers as possible by opening it up to more platforms?

    --

    "And like that ... he's gone."
  72. Re:lexmark/the "X" series multifunction printers by b0bby · · Score: 1

    I got bit by this one too - a user has one at home, & I couldn't get the drivers to install for a pcAnywhere printer. Pain in the butt.

  73. Two comments: by Andy+Dodd · · Score: 2

    a) Deskjet/Laserjet are HP-specific brands for their inkjet and laser printers.

    b) Um, did you read the subject of my comment? "Lexmark inkjets ..."?

    --
    retrorocket.o not found, launch anyway?
  74. Problem here is obvious... by Karl+Cocknozzle · · Score: 1
    Never again will I listen to the wife when it comes to buying a printer. I wanted a black and white laser with a network connector. She was like "but that is expensive when you could get this one"...

    Uhm, unless your wife knows more about computers than you, why'd you take her advice in the first place? Every female I've ever been involved with sees only the price tag on things they don't understand. (ie. Your laser printer that works with linux.)

    I don't give my lady unsolicited "how to's" regarding what she does best, and likewise I don't appreciate unsolicited advice from her on how to do what I do best.

    Yes, I take her advice on how to run my business (she's an MBA) but no, I don't take her advice on setting up squid...
    --
    Who did what now?
  75. Counterfeit...... by Anonymous Coward · · Score: 0

    Anyone else find it funny that an article about printers would have the dollar bill logo next to it? So thats how cowboyneal gets all the goodies.....

  76. Epson C40UX driver LIES & shuts the printer of by Anonymous Coward · · Score: 0

    So I get the flashing red.. "low on ink"
    Then I get the solid red "out of ink"

    I go buy a new black cartridge..

    I look at it. No contacts. No electronic interface. How does the driver know I'm out of ink then eh?

    It doesn't. The driver shuts the printer down based on a bogus *guess* that the cartridge is empty!
    How do I know?
    I went through the motions, but DIDN'T replace the ink cartridge. 30-50 pages later.. still printing fine!

  77. Lexmark ink lasts longer under Linux by Anonymous Coward · · Score: 0

    I've noticed that I can get about 4x as many pages per ink cart on my Z52 when I print from Linux as opposed to printing from Windows. The print quality appears to be the same, as far as I can tell.

  78. Manufacturers are not the only ones at fault by KernelHappy · · Score: 2

    Lets ignore linux support for just a momment. I think it's commonly agreed that printer manufacturers are out to extract every last cent from consumers any way they can.

    What about the magazines that "Review" these printers? I mean it's pretty obvious that magazines like PC World, Home Computer Luser and all the other magazines that target clueless users, are basically just glorified advertising catalogs. But try researching a new printer.

    I recently tried to find some reviews on photo printers and found that whatever reviews available are highly biased, largely unscientific, based on old models and generally useless. This article links to some other reivews which are horribly old:

    Canon S820D February 2002
    Epson Stylus Photo 785EPX July 2001
    Epson Stylus Photo 2000P February 2002
    HP PhotoSmart 1315 November 2001
    Kodak Personal Picture Maker 200 by Lexmark January 2001

    If you can make your way through those articles you'll see that there is no common baseline for comparison. A fault in one printer may be talked about extensively, but in another printer it's mentioned casually. The Canon 820D has been recently replaced with the 830D (about 1-2 weeks ago) and there is no mention of it. Compared to the offerings out there the units reviewed are few.

    I wish more "reputable" hardware review sites would take the time to review printers. I still haven't been able to decide between the Canon 830D, the Epson 960 stylus photo and the Epson 2200 stylus photo mainly because I don't have enough information.

    As it is now it seems like printer reviews are conspicuously absent or out of date. It's almost as if the printer manufacturers are supressing reviews so that people will "gamble" on printers due to their low price and how good those "specs" on the box are.

    Anyone happen to know anything about the Canon 830D, Epson Stylus Photo 960 and the Epson Stylus Photo 2200?

    --
    -- Button up, your ignorance is showing
    1. Re:Manufacturers are not the only ones at fault by Anonymous Coward · · Score: 0

      I don't know about those printers specifically, but I do know that Toms Hardware is starting to do more and more printer reviews. He also talks about cost per page. Too many hardware review web sites essentially review motherboards and video cards. I too would like to see more variety.

    2. Re:Manufacturers are not the only ones at fault by Anonymous Coward · · Score: 0

      What about the magazines that "Review" these printers? I mean it's pretty obvious that magazines like PC World, Home Computer Luser and all the other magazines that target clueless users, are basically just glorified advertising catalogs.

      Oh yeah? Have you even read PC World, or are you just speaking from ignorance? If you check out PC World's latest Top 10 Ink Jet chart here
      and look at the test reports and reviews attached to each listing, you'll see that they do some extensive testing on both ink costs and print speeds. Try getting that from glorified advertising catalogs.

  79. Pedestrian Rants by thelizman · · Score: 1

    So, does this guy realize that there are print processes besides the "inkjet" out there? Granted, I'm not happy with the fact that Epson won't let me use Piezography inks in my new Stylus Pro 7600 (oh, wait...their Ultrachrome inks should be better), but they have the gaul to tell me they won't warranty my printer if I use someone else's inks. Has the Magnussen-Moss act not reached Seiko yet?

    Anyway, the author can rant, but he's bitching for pissy reasons. Anyone literate in printing knows that if you are going to print something, you need to configure the driver to get the best results from each print, or use a RIP.

  80. It's not just Excel 97 and Win2K by Maledictus · · Score: 1

    The Win2K drivers for the HP 4000 series SUCK. I have problems out of Crystal Reports and *all* of the Microsoft Office products - both 98 and 2000. So I don't think your problems are limited to Excel97.

    If your workstations are Win98 and your server is Win2K and you have the HP Win2K drivers on the server - that could be why you're having problems. My NT workstations bluescreened when printing if this was the case. It's the driver differences between older OSs (like in our case, NT) and Win2K that means I have both NT and Win2K print servers and users go through one or the other depending upon the client OS. WinNT and Win98 users use the NT print servers, Win2K users use the Win2K print server. It's a mess, but hey - it's my mess.

    But other than that, the HP 4000s and 4050s we have are workhorses. Now the HP 8500 that I'd like to toss in the dumpster is another beast entirely...

    --
    Consigned to flames of woe.
  81. Re:Samsung ML-4500 by cybergibbons · · Score: 2
    I have another model in the same line, and it is great. Got it two years ago from PC World for £100, and the toner cartridge lasted approx. 1500 sheets before it ran out, and the next one is going strong. Never any problems, and it has an old SIMM socket in the bottom of it so all you have to do is put some old memory in it. Means mine has 20MB in it and works great for all my needs.

    Oh, and it actually does about 10ppm after it has warmed up, and because of the memory in it, never slows down from this. Fantastic thing.

  82. Does specialist ignorance equals "not ploy"? by Pac · · Score: 2

    First, have ou read the article? Of the three printers he comments only one (incidentaly the best one) is a laser printer. The two ink-jets wild claims do not have the PS/PCL excuse.

    But this is not even the main point. Their consumers are not specialists anymore. They are selling to the average consumer who has absolutely no obligation of interpreting what they mean to say.

    If a manufacturer printed "Average number of matches: 50" on the side of its matchboxes and consistently delivered boxes with 10 matches (and now and then send out a big box with 2000 matches to make the "average") it would go to jail real fast. There is no excuse for using unreal or confusing specs as a selling point. The continuing use of such data to sell printers is just bad faith.

    1. Re:Does specialist ignorance equals "not ploy"? by alcmena · · Score: 2

      If a manufacturer printed "Average number of matches: 50" on the side of its matchboxes and consistently delivered boxes with 10 matches (and now and then send out a big box with 2000 matches to make the "average") it would go to jail real fast. There is no excuse for using unreal or confusing specs as a selling point. The continuing use of such data to sell printers is just bad faith.

      Actually, it's worse than that example. The printer doesn't print 3ppm and then randomly spew out 30ppm. It's closer to advertising "up to" 50 matches per box, then delivering around 20 every time.

  83. Re:You get what you pay for. [Laserjet 5L and 6L] by Anonymous Coward · · Score: 0

    There was actually a class-action lawsuit settled just recently regarding this problem. See: http://laserjet.classaction.hp.young-america.com

    The problem is that the "separator pad" on the 5L and 6L's got slippery over time, causing it to feed a whole stack of paper at once. HP "reformulated" the rubber on this piece, and you can get a replacement separator pad that will fix the problem.

    The settlement entitles owners of 5L and 6L's to get a free replacement kit for the pads.

  84. What I did... by OneFix · · Score: 2

    I run a $80 HP 610CL on my Linux print server. Here's how I figure it...

    The printer cost = ~$80 ... Bought from Wal-Mart
    Blank Cartridge = ~25 (Black) or ~$35 (color)
    Universal Ink Jet Refill Kit = $20 (Black/Color) (3 refills) ... Bought from Wal-Mart or CompUSA
    or
    Custom Ink Jet Refill Kit = ~$30 (Both Black & Color) (~30 refills each) ... Bought at a computer show

    Now, you could buy a $200 printer, but I doubt you would be as likely to do your own refills.

    Cartridges can only be refilled up to 3 times. (don't buy "recycled cartridges") So, you are saving roughly $30 for every 3 refills...If you are using the Custom Kit, it's more like $60 per 3 refills...

    And figuring for $30, you are paying back the cost of the printer in cartridges after only 3 cartridges.

    Here's the other thing...printer technology is always getting better...the printer you buy today at $80 is probably going to be replaced by another with more features (higher resolution, faster, etc) 6 months from now.

    With an $80 printer, you can really throw it away when it breaks. With the $200 printer, you feel like you have to fix it.

  85. Solution for inkjets by karlandtanya · · Score: 2, Informative

    I've had good success with epson printers in linux. I had an epson stylus photo 1200 (6 color), which I gave to my sister, a photographer. Currently, my wife and I have a 980 (4-color). With CUPS and gimp-print, my printing looks beautiful. There is a utility (epsutil?) that I use to get ink levels, reset the printer, etc. I NEVER use epson inks or paper. There are plenty of aftermarket solutions for paper. For ink, I use a continuous flow system and bulk inks from MIS Supply It's never clogged or dripped, and when I screwed it up by causing a siphon, MIS sent me a new cf cartridge and a set of regular cartridges to use in the meantime.

    --
    "Reality is that which, when you stop believing in it, doesn't go away." - Philip K. Dick
  86. Canon Printers by kamikasee · · Score: 1
    Having read through the posts, I haven't seen much said about Canon printers. I've been using the "low end" canon bubble jets for about 7 years now and been pretty happy with them overall.

    My last two were the Canon BJC-6000 and the Canon S400 (essentially an updated version of the 6000, with smaller box and USB support). The only problems I have had with them were the result of things I caused to happen, like when I tried to cheat the sheet feeder and sneak another stack of paper in behind the last sheet, as it was being fed. This resulted in the feeder picking up 100 sheets of paper. It was never the same after that, hence the move to the newer s400).

    One nice thing about these two printers is separate ink cartridges for black, cyan, magenta, and yellow. You can also buy special "photo" colors (supposed to represent skin tones and other photo things better, but I have always used the standard colors with no problems, even for photo). So if one of the colors runs out, you can replace it without having to scrap the remining ink in the other cartridges. The usage on the colors seems to run pretty even (ie I go through a complete set within a month or so of each other, and don't end up with 5 extra yellow cartridges). You can buy the cartridges separately for roughly 10 dollars each or as a set (for about 40).

    The printers seems to do well with photo, graphics. They handle thick and thin paper, envelopes, labels, without trouble. As for speed, I've never tried to quantify it, but I can say that it's "fast enough" in the sense that if I need to run out a 12 page black-only document a few minutes before class, I've never been sitting there waiting anxiously on the printer.

    Just to give some perspective, my usage is personal (not business), and I'm a student so there's black only and color printing. I probably print 700-1000 sheets a semester (3 montsh) and replace the cartridges about that often.

  87. WARNING: Blatent flamebait ahead! by Thud457 · · Score: 0

    So remember kids, failure to cooperate can have DIRE CONSEQUENCES!


    ah, hell! Here's a goatse for good measure.

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

    1. Re:WARNING: Blatent flamebait ahead! by Anonymous Coward · · Score: 0

      Eggs have not hatched yet.

  88. You need a free "Separation Pad" replacement by Anonymous Coward · · Score: 0

    Someone mentioned HP's offer of a free replacement rubber separation pad which is supposed to grip all but the one page that the printer needs at a time. This is listed by for the 6L, 1100, 3100, and 3150 printers but works fine for the 5L also (I used it to fix mine.) The page is here:

    http://h20000.www2.hp.com/bizsupport/TechSupport /D ocument.jsp?docId=927

  89. Lexmark Inkjets and Linux by oddbudman · · Score: 1

    If you use linux and want a inkjet printer - Don't go for a Lexmark z25. Despite the fact that they have a Linux peguin on the box they only support some RPM based distros. Namely Redhat (up to 7.2) Mandrake and Suse. I was given a Lexmark z25 for my birthday, my parents thought the penguin on the box was a good indication that it would work. I run gentoo linux at home, a great distro, that supports both cups and LPrng. Unfortunately the z25 driver wants LPD - who in hell uses LPD these days? I read somewhere that Lexmark is owned by IBM. For me this is a concern - does this mean that IBM have a view that the only linux distros worth writing drivers for are RPM based distros ? Why didn't lexmark release a cups based driver i don't know. Another great problem for the driver is the documentation that comes with it is really not helpful. They provide no clues on what file does what on the install. My z25 is a paperweight and has been for about a month now. Don't get the z25 on principal - even if you are on a RPM distro - they have little regard for the non-rpm distro users out there!! BTW another sneaky trick they do is put the driver on their install page in a tar.gz - I got my hopes up when i saw this!

  90. Best Printer Ever by grommit · · Score: 1

    I love the HP Laserjet IIIsi that our office uses. Quite simply the best printer ever.

  91. Lexmark Z65N... not bad but not for Linux by cornice · · Score: 2

    I picked up a Lexmark Z65N at Costco last week for $169.99 which seemed quite good considering the 21ppm and 2400x1200dpi ratings. Plus it has a built in ethernet port. I knew it claimed support for Windows and OSX only but I figured it would likely work somewhat under Linux with another driver.

    As it turns out it's a mixed bag of good and bad. The Windows driver doesn't work with sharing since it wants to speak directly to the printer and fails if it can't. This means Linux is _not_ supported in any way and Lexmark tech support says they have no indication that Linux will ever be supported. Luckily I have access to enough printers and Windows PCs (and Win4Lin) that I can live with this. It does also mean, however, that I can't queue jobs and share drivers, etc.on the Win2K server. In addition the installer on the supplied CD won't run off a network share. I downloaded the latest driver from the Lexmark website to get around that but still I'm left with fairly poor text quality and much slower than 21ppm. Photo quality is good but not much better than the HP970cxi (1200x1200dpi) that it was supposed to replace. On the up side, the printer was cheap. The cartridges are a little cheaper than the HP ones (I don't know anything about mileage yet, though) and it does have an ethernet port. For me it works just well enough in the areas that I care about to be worth keeping. It's not the incredible deal that I thought it was but it's not too bad. I just wish Lexmark would tell you the limitations of the printer. I think Lexmark was smart in many respects because the trade offs that they made cause this printer to work well for many people. However, for some it won't work at all. They just need to be a little more forthcoming with the details.

    1. Re:Lexmark Z65N... not bad but not for Linux by Anonymous Coward · · Score: 0

      When I a Linux driver comes out, I am going to get a Z65n also. And from what I hear, one will be out soon! :)

      jImbEam

  92. I am surprised no-one knew this... by RoundTop-VJAS · · Score: 1
    HP has a web site for ordering parts for the laser printers (inkjets are all services in-house).

    http://partsurfer.hp.com

    You can order parts and everthing. And the separator pad and pickup assembly are about the only things to go on most HP laser printers.

    --
    RoundTop

  93. My local printer is great! by ghibli · · Score: 2, Funny

    Our family has been using the same printer for over 30 years now. We have been very happy with their quality of work, and same-day service is provided for many smaller jobs. From business cards to wedding invitations to funeral programs, nothing beats a local, family-owned printer service.

    True, cost is slightly higher that the Kinko's shop near the mall, but they know me by name and will deliver items to my job if needed.

    My printer is retiring in December. He says his children don't have the skillset needed to operate or manage the business. If they cannot find a buyer, he will close shop and liquidate all assets.

    SUPPORT YOUR LOCAL PRINTER ! ! !

  94. HP 5MP is as much trouble as my toaster by Legionary13 · · Score: 1

    This appliance has been reliable (that's RELIABLE with no qualifications) since 1995. HP emailed to let me know about a driver update six years after I bought it. Moved with me to Mac OS X. Just works well, quiet, superb print quality, toner costs are OK for a low-volume printer. Appears flimsy but has survived envelope printing by verry drunk user. Print speed and toner-life are just what it says on the box, once you understand that ppm tells you about the engine and not the warming and RIPping. The printer box has been ticked for a while, and I would buy HP again, though probably a heftier machine.

    The rather dubious policies of the inkjet vendors (cheap printer expensive ink) the whole are hard to pin on any single firm: that's the competitive environment they work in. Imagine what would happen to a firm that decided to reverse the formula by going for expensive-printer-cheap ink. We would praise them but they would never sell any printers.

  95. Re:who's your daddy!!! by Anonymous Coward · · Score: 0

    It's ME!
    Yea, I'm your daddy!
    Know why I'm your daddy? Cause I did THIS to your momma. Yah, YOUR momma. Oh, YOUR momma. You suck man, but your momma's sweet. Far out man, you DO suck - not as good as your mamma. Hey man, spit or swallow?
    Oh my fricken head, I'm so wasteeed.
    What are you crazy man, you piss off supahfly?! Bonzai!

    If this doesn't make sence, you haven't been to joecartoon.com.

  96. LJ 1100, was: Perfectly Accurate by a1englishman · · Score: 1

    And with the LaserJet 1100, with it's multi-feed problem, it can truely go through a lot of pages per print job.

  97. So what was bad about it? by Hoi+Polloi · · Score: 2

    My S750 is great. Guess you can't make blanket statements about an entire manufacturer based on one person's experieces.

    --
    It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
  98. I agree: the HP LJ1200 is great. by cruff · · Score: 1

    I also have an HP LaserJet 1200n (networked version) at home. It starts printing very quickly and it was very easy to setup to use it with both the Linux and Windows 98 systems I have at home. It is a very quiet printer too! Now if the paper tray would only refill itself automatically... :-)

  99. DO NOT BUY 5L or 6L (or 1100) by Anonymous Coward · · Score: 0

    Those pieces of crap wear out all the rubber pads very quickly. A service call to replace them runs you about $250USD. I just replaced the feed rollers and seperation pads on an 1100 to save a customer some dough. The parts were $17 from HP and shipping was $18!! Anyway, it was a BITCH to work on this thing. You have to remove almost everything to fix it. What a pain. Get a real laser- not one of these "personal" lasers which are as much throaway printers as inkjets. The only reason they're so cheap on eBay is they're feeding multiple pages and the end-user found out the repair costs was more than a new one.

  100. Lexmark lasers & Epson inkjets by adrew · · Score: 1

    If you're concerned about cost and speed, lasers are the way to go.

    Period.

    I bought a Lexmark Optra E310 laser printer about three years ago. I printed about 4,000 heavy-coverage pages over that time and only recently had to replace the $90 toner cartridge. My previous inkjet was using two or three $35 black ink cartridges per year. It connects via USB, and reliably cranks out 8ppm (its rated speed) on all but the most graphic-intensive documents 'cause it actually has a built-in 66 MHz processor. (I added 32MB of RAM which helped tremendously with full-page high-res images.) It has a built-in PostScript emulator which really comes in handy for me 'cause I have a Mac.

    On the other hand, my uncle just bought an Epson C80 inkjet ($150) for his business. It is rated at 20ppm IIRC, and will print at that speed but only in draft mode, when the output looks pretty bad. It's not a problem for him, 'cause he mostly prints invoices and checks. However, to get output comparable to my laser, he has to use Epson's special paper ($$$) and switch it to "720dpi Text Mode" which slows output to around 2-3ppm.

    It's truly amazing to watch this thing run in draft mode, though. The swath (printing width) of the black printhead is almost 2". It makes about 5 passes back and forth and the page is done! It really is faster than most laser printers I've used.

  101. Re:i sold hp for a while (thanks for the info!) by King_TJ · · Score: 4, Interesting

    Thanks for writing about your recent experiences with HP! I'd have to say I had similar suspicions about their products over the last few years - and this was even before talks of the merger began.

    Traditionally, I always recommended HP for anyone buying a laser printer, and almost always for a networked inkjet. (I never thought their inkjets matched Epson's ability to print near-photo quality images - but Epson's print drivers can really bog down a network print server.)

    Nowdays, I have to really re-think that.

    A while back, I had problems with a Deskjet 1600C that died - and was met with endless frustration getting it repaired. (Despite this being originally a $1400+ business-class inkjet with optional paper tray, HP acted like it was disposable - and couldn't understand why we wanted to fix it instead of just buying a newer model.) HP refused to sell the repair parts needed, and insisted that we ship it in for repair.

    In another case, we bought several HP Laserjet 6L printers, all of which developed problems jamming when feeding paper. After over a year of putting up with this problem, HP *finally* acknowledged it as a design defect and offered to ship customers a "repair kit". When I got the "repair kit", it turns out it was simply a piece of cardboard with a double-sided block of sticky foam on the end. You were supposed to use the cardboard to shove the sticky foam down inside the printer, so it would stick to a part beneath the vertically stacked pieces of paper. That way, it was again able to "grab" sheets without trying to suck in too many at once and jam up.

    Granted, this work-around did cure our problem - but it's obviously not going to be a permanent fix. HP screwed up and used a rubber material that got hard over time and lost its "tacky" characteristic needed to grab paper. They should have supplied a substitute part for the defective one - not a stick-on-top band-aid fix.

  102. Re:You get what you pay for. HP5L Fix by Old+time+hacker · · Score: 1
    It turns out that if you tell HP that you have a 6L, they will ship you the kit. I used the kit on my 5L, and it worked absolutely fine -- no misfeeds for the past year or so.

    Another thing of interest is that there is a class action lawsuit over this misfeed problem. If you have enough of the paperwork, you might get something back from HP.

  103. It pays to bargain hunt... by TheHawke · · Score: 1

    HP LJ 1100 = $25.00 secondhand.. Pagecount on it was 635 pages and is cherry.
    Paid 20 bucks for a MC-30 cable for the printer.

    prr, prr, prr.....

    It's still on its first cartridge too, approaching a thousand copies right now and has yet to hit its stride.

    Lexmark JP 5770 = 25 bucks... It was used to print out a thousand brochures and put aside..
    Two fresh carts in it and two spares for it too.
    Prrr, prrr, prrr......

    Gotta luv how things come together, ya know? :)

    --
    First rule of holes; When in one, stop digging.
  104. Not too long ago... by garoush · · Score: 2

    Not too long ago, monitors were sold in this fashion where the screen size was marketed as being a 17" monitor but in reality you got 15" of "view-able" area.

    We all know what a class-action did; we ended-up with a refund and a label on the monitor box (and advertisement) explicitly telling us the true view-able size.

    I think printer manufactures are not too far behind.

    --

    Karma stuck at 50? Add 2-5 inches.. err.. 2-5x Karmas Count to your pen1es.. err.. Karma all naturally and private
  105. Don't forget head cleaning! by Sir+Holo · · Score: 1

    And don't forget how often you have to clean those print heads! I use my $100 Epson inkjet about once a week to print a page or two. Almost without fail, the heads need several cleanings before the print will emerge without blanked lines. I waste far more ink (and time!) cleaning the stupid heads than I do actually printing. And of course, the Epson utility wastes all six colors of ink during a cleaning, even if, say, black is the only offender. Sells more ink, I know.

    This pumps up the cost-per-page of an inkjet even further.

    Its only quality better than a Laser is that it's small and easier to stash under my desk. Still, it's the last inkiet I'll ever buy.

  106. Extra points for lexmark by Stonent1 · · Score: 1

    For selling desktop printers that are HPLJ compatable AND include Solaris drivers.

  107. Canon S9000 by GayBliss · · Score: 1
    I recently purchased a Canon S9000 color printer somewhat reluctantly because of their total lack of Linux support, but it looked like the best quality printer.

    After taking it home I was so impressed with the speed and quality of the prints, that I wasn't worried about their claims. It is FAST and BEAUTIFUL. It replaced an Epson Stylus Color that doesn't even come close to the speed and quality of the image (but not a fair comparison because the Epson is a couple years old). I can print a 13"x19" color photo taken from my Canon G2 digital camera with such high quality that you cannot tell it from a professional film print, and it takes only 5 minutes of actual printing time! (after my old laptop processes the image for 5 minutes). A 4x6 is around a minute or less.

    Unfortunately, I have to boot up an old windows machine just to use the printer. I really wish Canon would support Linux.

    1. Re:Canon S9000 by Pyramid · · Score: 1
      I can print a 13"x19" color photo taken from my Canon G2 digital camera with such high quality that you cannot tell it from a professional film print...

      No offense intended (and this is stretching the "on topic" criteria), but your comment beautifully illustrates how people's expectations have fallen over the years.

      I and most professional/serious amateur photographers can spot an inkjet print like bird turds on a black Pontiac. At that size, a print from a good good 35mm negative has better tonality than the inkjet image and a professional print (not a WalMart mini-lab) from a Medium Format or larger negative will produce a print that simply crushes the best Digicam-Inkjet/Dye Sublimation print.

      Inkjet printers have come a long way and can produce startling results, but even the best image from a consumer color printer is still a far cry from a well printed professional photograph.

      The marketeers are so good at their jobs that the average public has been duped into paying more for less quality. Take photography industry, the food industry the music industry and the entertainment industry for example: APS, McDonald's, The Backstreet Boys and Armageddon......

      D.M. Elick

      --
      ~Any apparent grammatical or typographic errors are caused by defects in your display device.
    2. Re:Canon S9000 by nekosej · · Score: 1

      So for the 99% of the population that isn't an arrogant "professional/serious amateur photographer", it's a great printer!

      --
      Never pet a burning dog.
    3. Re:Canon S9000 by Pyramid · · Score: 1

      So for the 99% of the population that isn't an arrogant "professional/serious amateur photographer", it's a great printer!


      Arrogance has nothing to do with it. I like the fact that I can Photoshop an image and whip it out of an affordable high quality color printer, but the fact of the matter is that the results just can't stand up to a craftsman who plies his trade in a "wet darkroom"....not yet.

      Im not saying Digital isn't here to stay, images from a Nikon or Cannon digicam printed with a digital photoprinter like a LightJet or Fuji Frontier machine can be amazing, but your Epson isn't up to the task. Even if the prints were identical, you'd be quite perturbed with the injet print after it's been hanging on the wall receiving sunlight for a couple years.

      If you were to have your kid's picture taken at a Sears portrait studio and and a more traditional independant studio, you'd be able to easilly spot the differences between the resulting prints. It's just that most people will opt for the cheaper Sears portrait as good enough and then lament how photos of themselves and their parents somehow look better because they did it better in the "good ol' days". I think Bugs would say, "What a maroon"!

      If desiring quality is arrogant, count me in baby! You can continue to schlep down that Whopper while you watch "Freddie Got Fingered".

      Pyramid

      --
      ~Any apparent grammatical or typographic errors are caused by defects in your display device.
  108. Yes by Pac · · Score: 2

    Your example is better than mine, although I believe that under very restrict and controlled situations those printers may even reach their claimed speed.

    In Court the manufacturer will probably say that those speeds were acchieved in a clean room with a special cartridge filled with a non-consumer grade ink (with a density far bellow or far above the practical and profitable) printing on special, handmade paper found only in a Russian village.

  109. Lexmark Z53 by Rambo · · Score: 2

    I purchased a Z53 a while back because it printed fairly quickly and is one of those printers that embeds the printhead in each ink cartridge. I had an Epson before that which died of a plugged head and had eternal warm-up times which I was not eager to re-experience. The Lexmark starts up very quickly and has reasonable Linux support-- there's a binary RPM they provide which handles printhead cleaning, alignment, etc, and works quite well. The only beef I have is it doesn't support the USB port on the printer. There is also an open-source driver available that seemed to work well.
    Printer cartridges are predictably expensive, but I haven't purchased one yet as a cheap refill kit works perfectly. If you must buy an inkjet it's not bad, and it's either that or an HP (which doesn't have very good support for the latest printers), since I refuse to buy another inkjet that has a non-replaceable head.

    1. Re:Lexmark Z53 by jImbEam · · Score: 1

      From the instructions in the driver, USB is supported in the Z53. That being said, I have not tried it, my Z53 is connected to LPT1 on my SuSE box.

      jImbEam

  110. Brother rock by grahamsz · · Score: 2

    We bought an HL-1050 about 3 years ago.

    The print quality is top notch. It does 10ppm iirc and just never seems to need toner.

    Inkjets are good and well for photo prints but not what you need when u have a 50 page paper due in the next morning.

    1. Re:Brother rock by timeOday · · Score: 2
      I was wondering if anybody would suggest a Brother. I have an HL-1050 myself. What I love is that the toner is only about $23 from Buy.com, and the printer is quite speedy. Linux support is good because the printer supports PCL-5 (I might have got that wrong, but it's the same as LaserJet 4).

      As somebody else mentioned, replacement drums are extremely expensive (relative to the printer) and I doubt I'll ever buy one. Hopefully when it wears out I can get something full-duplex.

    2. Re:Brother rock by grahamsz · · Score: 2

      Yes! It's a great printer. We've printed a lot of pages on it (4 uni students living together) in the past 3 yrs and it's only needed one new toner cartridge!

      I've never actually tried it on linux (will probably in the next few weeks - so i can decomission a crappy win box) but if you email me I'll let you know how that works out.

      The drums are very expensive relative to the printer, but essentially the printer itself is just some electronics & motors wrapped around a drum (so that figures). I've never had to buy one tho, a good cleaning once in a while seems to keep the printouts looking great.

      Email me on "graha dot ms at graha dot ms" if you have any more questions

  111. Re:i sold hp for a while (thanks for the info!) by Anonymous Coward · · Score: 0

    If the 6ls do it again, buy a kit from here.

    http://www.fixyourownprinter.com/kkg0.html

  112. What does "Linux support" mean? by El · · Score: 3, Funny

    Just about every network printer now supports LPR, which is a lousy protocol but is the defacto Unix "standard." What more do you want -- CUPS support?

    --

    "Freedom means freedom for everybody" -- Dick Cheney

  113. Samsung laser printers by tit4tat · · Score: 1

    I've been using the Samsung ML-4600 as my home laser printer for about a year-and-a-half, and I have no complaints. It seems to print as fast as they claimed (who tests?), the toner lasted way longer than the box said it would, and, as promised on the box, Linux setup was very easy then (required installing an RPM in RedHat 7.2, IIRC), and has gotten dead simple with subsequent Linux installs (Mandrake and Slackware). And it was only about $150.

  114. I have one - by Anonymous Coward · · Score: 0

    It is a very good printer, but it doesn't meet it's ppm specs either, even on low quality settings.

    I found with colour, that using heavier cardstock (for inkjets) really worked well.

    But the thing sucks back cartridges like no tomorrow. If my mother didn't work at Grand & Toy I would be pretty sunk :-)

  115. Gravity by Anonymous Coward · · Score: 0

    Maybe you should turn down your artificial gravity generator. You might even lose weight!

    Fat lazy geek!

  116. Eh, so what? by Anonymous Coward · · Score: 0

    For as often as I actually print something out, the el-cheapo HP 640 that came with my setup is good enough. Hell, I'm still on the starter cartridge and that was a YEAR ago!

  117. Nobody mentioned my trusty old Panasonic :-( by Anonymous+Brave+Guy · · Score: 2

    Something like four years ago, I bought a Panasonic KX-P6300. It was, then, a no-brainer: 6ppm, 600dpi, low desk space requirements, and it was about the cheapest laser around. It got rave reviews, and was A-listed, Highly Recommended, Best Buy or whatever in just about every PC magazine there was.

    And the really impressive thing is that, four years and probably 10,000 sheets later, it's still doing that same 6ppm and 600dpi it always claimed to, pretty much every time. I had one minor problem with a bit of toner stuck somewhere awkward that left marks on paper as it passed through until I found it and cleared it, and that's been it.

    It's a truly excellent piece of equipment, which I'd still rate above many "personal lasers" today. I think they actually still make them, or at least did until recently...

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    1. Re:Nobody mentioned my trusty old Panasonic :-( by adolf · · Score: 2

      Real laser printers are rated at fifteen times that output, per month .

      10,000 pages is nothing in the life of a laser printer. Even cheap, step-above-toy printers are rated for 10k pages/month.

      Your example says nothing about Panasonic's reliability.

      I have a Laserjet III which, in its prior life, consumed a 500-sheet reem of paper daily.

      It's as happy as it ever was. Some moving parts have worn out - fans needed replaced, the paper-grab wheel needed some care, but it's ancient - 10 years old, at least. Fans die, and natural rubber parts dry out given sufficient time.

      Try again when you're a member of the 500,000 pagecount club.

    2. Re:Nobody mentioned my trusty old Panasonic :-( by Anonymous+Brave+Guy · · Score: 2

      The Panasonic in question is a personal laser, not a workgroup one. It was never designed or marketed to handle 10k pages/month.

      That's pretty irrelevant, though; the point of this thread is nothing to do with Panasonic's reliability. I only mentioned the 10k figure to show that it has been used significantly, and that its living up to the 6ppm and 600dpi claims was not a random coincidence.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  118. Epson by NorthDude · · Score: 1

    Upsetted me so much with their photo printer that I started to paint instead.

    --


    I'd rather be sailing...
  119. Toner by pla · · Score: 2

    It does 10ppm iirc and just never seems to need toner.

    Ah, forgot to mention the toner.

    Amazingly enough, both mine and my parents' HL-12xx printers still have their original toner cartridges. They also both have the light flashing to let the user know they need toner, but a year after it started saying so (6 months for mine), it still prints nice dark pages (I print a lot of images off teraserver and similar sites, full page coverage of >50% mean density).

    So, while their toner detection method may need work, the actual toner use seems very efficient indeed.

    Oh, and since someone else mentioned it, I will as well - I don't work for Brother in any way whatsoever, just a happy customer.

  120. plain and simple.... by d3vpsaux · · Score: 1

    Again, these ploys are for the nave consumer that sees "Wow, 17ppm. That's much better than Brand X at 14ppm." It's like the Auto Industry's gas mileage B.S.-timates. Sure you can get close to those numbers (and indeed, much better than the printers, apparently.) but it's the same idea. Promise the world, deliver next to nothing.

  121. epson by oliverthered · · Score: 1

    you can still cat myasciidoc | /dev/lpt0 with an epson printer.

    --
    thank God the internet isn't a human right.
  122. Re:lexmark/the "X" series multifunction printers by Anonymous Coward · · Score: 0

    you can set up ad-hock printer sharing by having a program on the windows machine monitor a shared directory. Whenever a pdf file appeared there, this program would print that file to the local printer. The linux "driver" would simply generate a pdf file and place it in the shared folder.

  123. Thats Nothing..... by mestreBimba · · Score: 1

    the average cable that you pay around $15.00 for at the 'puter store cost them less than $2.00

    How's that for mark-up?

    --
    Fly Fish? Participate in our forum
  124. HP 5L problems by Animats · · Score: 2
    I have one of those. It's not gravity-feed; there's a pressure roller. The problem is that the pressure roller was made of the wrong material. There's an upgrade kit for this, and it works, more or less.

    But you don't want to do the upgrade yourself. This job requires near-total disassembly of the feed mechanism.

    There's a very funny video and parts kit available for this problem. It's a half-hour of unedited camcorder video of someone tearing down a LaserJet 5L and replacing the feed rollers. This includes the part where he drops one of the retaining clips on the floor, looks for it, can't find it, and gets another one from a parts drawer. It's almost worth the $29.95 just to see the video.

  125. New ML-1210: the ML-1430 by stryders · · Score: 0

    I bought the 1430 that's mentioned in the original article after looking at a 1210 but noticing the new model, it too has linux + OS X drivers on the cd and on the front page of samsung's printer site and prints according to the box 3 ppm iirc faster then the 1210, so it's at least a minor upgrade and costs exactly the same. Much better deal then any of the cheap HP's which are Windows only and reviewed highly by magazines and such.

  126. HP sucks big time by Anonymous Coward · · Score: 0

    I did some freelance work for a place that did color prints onto paper for thermal transfer to other surfaces.

    Due to lots of shit the boss decides to buy a HP (note that the HP color LJ is based on the Canon) instead of the darn canon.

    Served his stupid ass right when every single piece we printed on the first run of 600 copies came out with striations (basically its when yoou print a complete black page and see gray strips with white pin stripes runnining down the print).

    Needless to say he lost the entire margin on that job replacing the paper printed. (don't even get me started on how he tried to pass of the bad print to the customers)

  127. MOD PARENT UP! by ShortSpecialBus · · Score: 1

    This is most useful, and everybody should see it.
    I've had this happen to me a few times at work, and these programs work pretty well.

    --
    //FIXME: Bad .sig
  128. Re:HL 1850 by Anonymous Coward · · Score: 0

    I got one of these jammies. It's a newer model of the 1240. It's a fast laser, prints clearly (1200X1200) and has a full toner cart.

    16 megs of memory too.

    This printer rocks. Brother rocks.

    I didn't want to spend $99 on a throwaway ink/bubble/whatever jet (like my wife wanted me to). I needed a solid printer that has enough memory to print 50 page Visio charts without choking on page 1.

  129. The Good, Bad and Ugly of HP by randmairs · · Score: 1

    I'm a support person who buys printers such as 6L's, 5Ms, 4100's, and 4500's. I haven't tested the older printer speed but our newer two printers, an HP 4100 and an HP 4550, are about right on the money when it comes to rated speed in both B&W and in Color.

    We are on a Novell system with feeds from Windoze and Linux machines. We haven't had any problems.

    Our first HP4500 was a nightmare of paper jams. Other sections had HP4500s also but with not anywhere near as many jams. Our jams were about 225 printed pages per jam while the others were around 3,000 and 4,500 printed pages before a jam. The only thing I could put my finger on was that we had a slightly earlier ROM version than the others. That's the bad.

    The ugly was the stall tactics from HP. "You used the wrong paper.", etc, etc. Their manuals say we should not use paper with more than 5% GROUND fiber while the recycled paper packages say that they contain 30% post consumer recycled fiber. Needless to say that HP and the paper companies did not return my e-mails. They must have smelled lawyers!!! It wasn't until I said that we used the same materials as the other sections AND presented them with my statistics. Still they wanted to throw parts and service calls at the problem. It wasn't until the last service tech "fixed" the machine for good ;-). HP relented and ordered a replacement. (The HP service techs were good to excellent people but HP policy should be abandoned along with at least one of their phone reps.)

    Instead of an HP4500, we received an HP4550. Bless their hearts and my ulcer. The HP4550 is better but they have a way to go before it is as bullet proof as their B&W printer. We still get paper jams but mostly with HP branded transparencies. When doing transparencies, we have to leave the printer's "back-door" open. I'm looking right now to replace this printer with something other than an HP. Maybe somebody else knows the meaning of the words, "good warranty service".

  130. Brother Printers Suck by shepd · · Score: 2

    First, the drums wear out FAR too fast for a high-capacity drum (10k pages? Pffft... I've seen single use drums that can do more).

    Two, they have a forced drum change counter.

    Three, their drums are AMAZINGLY overpriced ($200 US for a drum for a printer they sold for $150 US? STUFF THAT).

    Fourth, resetting the drums is a PITA. You have a cut up a home-made transparent reset sheet. Even then, all that gets you is crappy output anyways, since the drum really is worn out at that point.

    When you buy a Brother, you're buying a 10k page investment.

    Of course, as a tech I shouldn't hate them that much. I'm already enjoying a free, working perfectly, needed a drum reset page printer right now. :-) Not that I'd turn in any work printed from it though (UGH).

    But I do like the 9-pin dot-matrix emulation, though. Heh...

    --
    If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
  131. great printer scam by Anonymous Coward · · Score: 0


    Understanding, Reversing, and Hacking HP Printers

  132. Okidata Rules! by Anonymous Coward · · Score: 0

    LED technology is distinctly different from laser- not so good at truly complex artwork or grayscales (Oki may've improved a lot in their new color models, *if* those are LED- they've made both), but excellent and disgustingly reliable for text documents. I'm pretty sure the 4W is LED, but I could be wrong.

    A long time ago, I read a review of the Star SJ-144, which used a since-abandoned thermal wax system. The review postulated that the graphics weren't the best, but the text was 'better than a Selectric.' Oki uses waxes in their toners, again varying by model, and the one I put in place at my father's office is definitely as good as a Selectric- much better than the photocopy look of your average laser. I'd heartily recommend these for anyone looking for a document printer, but do mind the differences between models (read reviews before you buy), and keep in mind that the lightweight build quality in their recent models makes them a bit dangerous around morons. (The one at the office has been put through more abuse than you'd expect in an office, and it does still tick, though improper envelope feeding and damage during unnecessary and improper cartridge-changes has damaged the paper-jam sensor into creating false positives.)

    Very nice equipment; the older, 'flat' models (which I believe came mostly in actual laser variants, vs. LED) were bulletproof, and on the desk of anyone who knows *not* to yank on plastic until it cracks, the new ones should do fine.

    For cheap color output, 'disposable' Epsons should do the trick- I've just replaced a 600 with a C80, not a bad crossgrade. (Shoddier build quality than the 600, but much faster printing, archival pigments, and independent ink tanks.) Just remember, NEVER remove a cartridge when you let the printer sit. I thought I was doing a good thing, but lo, 2 years later I returned to find a dry mess. The ink sponges stay wet for a long time, and provide just enough humidity in the system to keep the heads moist and 'bleeding-through' into the pads provided for the purpose.

  133. What about Canon, by Reece400 · · Score: 1

    The author really only briefly mentions canon in the article,, i recently bought a Canon S520, while it isn't as fast as on the box, i don't really care, it seems quite reliable, and with separate, large, and moderatly cheap ink cartrges,, it's the best printer i've had in a lovg while. I'm not sure about linux support, i think i'm gonna check that out now... Reece, PS. my father recently bought a $200+ Hp, it's only USB, and only works with a USB cable 6' or shorter, and only came with 1/2 full cartrdges,,, (the canon thinktank carts or tranparent, so you can actually see that they're full, and when they're getting low, great idea canon!!) overall, i really wouldn't ever buy an HP myself after this,, Reece,

  134. Don't own a printer by Leers · · Score: 1

    After dealing with those anoying inkjets that have to be hand fed paper because there paper feeders jam and you end up wasting all sorts of paper and worring about wether your printer will print that term paper at 5 am the day it is due, I decided to give up on printers all together, ( as well as short sencences). I am lucky enough to have free printing of stuff on the internet at my school library. So....I just run it though tex, then to pdf, then post in on the internet, then print it from school. Sure its a bit of work but who cares when your beating the system ( and oh do those tex documents look pro. ) ....

    and lets see someone do that on windows with out paying lots of money or using cracked software.

  135. Considering Cannon? by trmj · · Score: 1

    Well let me start off by saying the compatibility of Canon Inkjets for Linux is non-existant. However, they do run on Macs, through USB, and on Windows through USB or Parallel.

    The Canons (namely the S500 and the more commonly found in retail S750) are great.
    They boast speeds up to 20ppm and get about 16 of them out on normal quality.
    They run on a 4-cartridge system that saves money by seperating the print head, and you can buy all the cartridges in one box with the print head for less than the carts individually, and about $15 less than the color and black carts for Lexmark and HP printers.
    As for photo printing, the speed drops, but the quailty sharply increases. 1 minute for a 4x6, 2 minutes for a 8x10 gets you borderless photos, which, on glossy photo paper, look like they were done at a camera shop.

    Plus it comes with **FULL** carts out of the box. No starters here.

    With a cost per color page of 4.2 cents versus 12 for most HPs, I'd buy a Canon any day.

    And no, I don't work for Canon, I'm a retail sales guy at my local Staples. And no, I don't go by the info I get directly from Canon, I look it up on the net to make sure and even bought one. It works (except for the "up to" speed) as advertised.

    On a side note, no printers come with the cable. Deal with it. This is so retailers can get you to buy their "warranty kits," ie a packaged warranty, cable, sample photo paper, and surge protector for $50. Sounds like a good deal when the cable itself is $25 on the shelf and the warranty is $40. But as we all know, you can find USB cables online for under $5.

    --
    Work sucked, until it became unemployment, when it became slightly more tolerable. -Tet
  136. Lexmark Z31 by Servo · · Score: 1

    I purchased a Lexmark Z31 about 2 or 3 years ago, and I've had to change the cartridges only twice. This is with moderate printing, mind you. I've had a bitch of a time getting anything to print with it under Linux, but for the rest of my home computers, it works fine. Seems to me that it did everything it advertised and more. So far I've been happy with pretty much any Lexmark I've used at both work and home. I can not say the same with any other printer except for the HP *jet line. With the only major thing being price setting the HP and Lexmarks apart in my eye, Lexmark wins hands down.

    --
    A slip of the foot you may soon recover, but a slip of the tongue you may never get over. -Benjamin Franklin
  137. epson c80 by Spiral+Man · · Score: 1
    ok, not actually a ploy. the epson c80 is advertised as having a resolution of 2880x720 (or do i have it backwards? regardless...) and this is the resolution you get with the printer's included drivers. however, the printer's hardware is actually capable of printing at 2880x1440 which is the top resolution you get if you use the gimp-print drivers in linux (or whatever other OS's they work in).

    perhaps a tad off topic, but interesting none the less (also, i would like to say that i havent had any problems using epson printers in linux, in conjunction with the aforementioned gimp-print drivers, and the cups print server, as well as using cups to share the printer with windows machines via samba. ive used an epson C80 and an epson stylus photo 750 (ok, ill admit its not much of a sample, but its something...))

    --
    "we demand rigidly defined areas of doubt and uncertainty!" --Douglas Adams, The Hitchhikers Guide to the Galaxy
  138. Printers for Linux? Here's one . . . by Anonymous Coward · · Score: 0

    I bought a Lexmark Optra E210 a few months back, and for what I paid, I personally could not be any happier.

    In my own experience, inkjet is a major rip-off unless you actually _need_ to use colour in your day-to-day work, and most people don't.

    Comparing the cost, it will actually be cheaper to buy an OEM laser cartridge sometime down the road than to buy enough of the super-cheap inkjet cartridges to do the same number of pages on any inkjet model currently on the market.

    All things being equal, if you're buying OEM inkjet cartridges because you have no other options, you're probably paying anywhere from two to six times as much as you would be for maintaining a decent laser printer.

    As for the Optra's Linux compatibility (as written on the box), here's how it went:


    New laser printer: $300

    Future cartridge purchase: $130

    Being able to install your new printer in Mandrake in under 30 seconds with no problems afterwards: Priceless.

  139. Get tigerdirect to include Linux hardware info by Anonymous Coward · · Score: 0

    Hey everybody, let's start the ball rolling. TigerDirect sends me tons of specials in my mailbox every month, and I get their catalogs all the time. One thing that annoys me is that I can't see if any of the printers, scanners, printer servers or other hardware works with Linux. They carefully spell out in their catalog each operating system and version, 95, 98, 98SE, ME, 2000, XP, Mac, etc. but no mention of Linux. Everyone reading this, go to TigerDirect's online contact form (they hide their email address) and ask them to include info on all their hardware on whether it also works with Linux, yes, no, unknown. This will help us Linux users, and will put pressure on other companies to do the same.

    http://www.tigerdirect.com/sectors/Help/form.asp

  140. Yes by leonbrooks · · Score: 2

    It can probably feed pages with a single pixel on them at 6ppm. But I wouldn't bet my life on it, the love of high margins is the root of all kinds of evil. (-:

    --
    Got time? Spend some of it coding or testing
  141. Other options... by Anonymous Coward · · Score: 0

    We needed a good color printer for our computer lab at school. We have been using HP Deskjet 952c's, but the cart costs were killing us. Every third party cart we tried was miserable. Apparently HP has really made it harder than ever for third parties.

    Last month after a lot of research, we purchased the Xerox/Tektronix Phaser 8200 solid ink printer. Yes, we're not talking about a $200 inkjet here, but we spent over $2000 on inkjet carts alone last year! The printer cost us about $1800 but with the much cheaper consumables will probably pay for itself within a year or two.

    This machine is incredible. The resolution isn't so hot, so don't look for the sharpest color, but because of the way the color is done (wax transfer), it looks really good for 99% of what our students do.

    The most important things about this printer are cost per page and speed. It's one of the few color printers that can really live up to the hype speed-wise and they are not afraid to talk about consumables like their competitors.

    Already third parties are starting to offer colorstix that are half of what Xerox is charging. That makes cost per page less than .05 cents per.

    Check out the campy videos on the Xerox page too.

    http://www.officeprinting.xerox.com/cgi-bin/prod uc t.pl?product=8200&cache=miss

    They really put the smackdown on the HP 4000 series lasers. Whew!

  142. Re:My Printer of Choice-dated by Anonymous Coward · · Score: 0

    It doesn't have anything on either the CUPS Printing system. Or anything on Lasers before the 4 series.

  143. Re:The problem with Epson inkjets...ouch. by Anonymous Coward · · Score: 0

    "As to the expense of Epson heads and repair.. I think some of the horror stories are overblown. I just killed my Stylus Color 600 trying to fix it, sadly, but when you know the tricks involved, it'd be downright easy to change the heads. Problem is finding a source, but I don't think Epson's repair depots really pay $200/head."

    As a former Epson tech. It's very easy to change the heads on most models. And NO the heads on most models don't cost us anywere near $200.
    There's a few models that do, but they're for the commercial market. And the printers are built like tanks.

  144. Add memory to your LaserJet 1200 by steveha · · Score: 2

    I bought an HP LaserJet 1200 and I love it. It doesn't have true licensed-from-Adobe PostScript, but it has something completely compatible, and I am perfectly content. Great quality, fast speed, convenient paper tray. And I do double-sided printing by manually feeding pages through a second time, and it works with no trouble.

    Here is a tip if you buy one of these. It comes with 8 MB of RAM, but it is expandable; you can insert one memory module of up to 64 MB of RAM. HP sells these modules, but they are overpriced.

    I went to Crucial.com and found that they sell a 64 MB module compatible with the LaserJet 1200 for under $25 so I bought one. My 1200 is maxed-out with 72 MB of RAM. For that price, why wouldn't you!

    steveha

    --
    lf(1): it's like ls(1) but sorts filenames by extension, tersely
  145. Re:modern printers-PCL not PS. by Anonymous Coward · · Score: 0

    Ummm...The LJ 3P(which I have) doesn't support PS natively. It supports PCL natively, and PS via a cartridge that plugs into the right side of the printer. It also comes standard with 1MB of memory, and generally needs to be upgraded in order to go the limits with it. Other than that it's built like a tank. If you get one that has trouble taking up paper, go get some "belt dressing" stuff at an auto place and apply to the takeup rollers.

  146. HP by shadowxtc · · Score: 1

    I don't know about Linux support as I primarily use Linux as a server, but the HP cp1160 - though expensive - is an awesome printer with automatic double sided and multi-page-per-sheet printing which I find great. Wasting trees sucks. Also the psc960, an all-in-one printer/scanner/fax/copier is pretty nice, but not as nice as the cp1160. As for Lexmark, they used to be good, and very cheap for their quality. But I've had a few problems with them recently.

  147. Re:Linux support by Technician · · Score: 2

    I found most all inexpensive printers were all Winprinters. They were too cheap to provide a controller. Since they are not in the printer business but in the ink business, they don't want to spend much on the razor. I think many printer manufactures get support from MS with strings attached to entice them to produce WIN only printers. MS provides the software support so the manufacture can save a bundle on hardware costs. Of course MS is not going to help the manufacture provide cross platform driver support. They are only targeting the largest protion of the market.
    That is why my main printer is a networked HP Laserjet III (off a hardware printserver with linux support).
    The Windows box drives the photo printer. It didn't take long to figure the diffrence in operating costs.

    --
    The truth shall set you free!
  148. Re:I also looked at the refill kits. by Technician · · Score: 2

    Forget the kits. Look for bulk supplies instead. I've been happy with bulk supplies. Instead of 2 or 4 oz. bottles, get the pints. Search the web for instructions for dealing with the chips, tools needed, and other supplies. Black ink at $30/pint goes a lot further than a $20 kit with a 2 oz bottle.
    For color photo printing on my HP 950, this has been a big moneysaver. I run the cartridge till it burns out.

    --
    The truth shall set you free!
  149. Samsung ML-1651N by panurge · · Score: 2

    I got this, with the Postscript ROM, for $500. It prints from anything on my mixed network (Mac, Win, Linux) via 10/100 Ethernet, and unlike most cheap printers takes a whole ream at a time. When I was doing my shopping I found out that HP charges way too much for Ethernet and most low-end lasers have paper trays that are far too small. It actually runs about 11-12 ppm on our typical workload. HP used to be the world leaders in low and mid range printers, but it looks like companies like Samsung are preparing to eat their lunch. Too much time spent calculating executive benefits after mergers?

    --
    Panurge has posted for the last time. Thanks for the positive moderations.
  150. Printer manufacturers strategies: other articles by dolmen.fr · · Score: 1

    Here is an other article from an HP insider : The great printer scam . It describes the strategies of printer manufacturers

    Don't forget also Understanding, Reversing, and Hacking HP Printers , which however may be a bit off topic but was the original article to which the above on refers.

  151. Re: misfeed problems on HP gravity printers by N95322 · · Score: 1

    We used hundreds of these gravity fed HPs (5L,6L,1100) at a previous company and had the service techs in every week to sort out misfeed problems, which was costing a fortune. I couldn't believe we were the only people suffering from this problem and after reading around I discovered HP were offering a replacement separation pad free of change. I ordered 500 pieces, expecting HP to call me demanding a shipping fee, so it was much to my surprise that a large box arrived a couple of weeks later. Installing one of these pads was a piece of cake and was usually enough to extend the printer life such that we could write off the printer the next time it failed. If you have one of these printers with a misfeed problem, try a search on the HP web site for 'separation pad'.

  152. Samsung and linux drivers by atrent · · Score: 1

    After reading this post I went to Samsung site
    (I have a ml1250 printer, not yet configured
    for linux) in search for drivers...

    There is a *linux* driver, and it is an EXE file!

    After the first shock/amusement I downloaded
    the file anyway and discovered that it is
    a standard zip file with a bad name... phew.

    --
    A well adjusted person is one who makes the same mistake twice without getting nervous.
  153. LinuxPrinting.org by Moritz+Moeller+-+Her · · Score: 2

    I guess all this discussion could be shortened a lot if anyone cared to check http://www.linuxprinting.org

    The have a list of recommended printers (based on price, print quality with linux and manufacturer conduct) here:
    http://www.linuxprinting.org/suggested.html

    Go on and read it, it will make your decision a lot easier.

    P.S: Avoid HP LJ1100, we had two of them and after three months they stopped working. The repair kit HP sent us did not fix the problem.

    That was my last HP, I am currently using a Kyocera mita Ecosys FS-1010, which works flawlessly under SuSE-7.3/8.0 with cups and gives very nice print results.

    --
    Moritz
  154. Epson get my vote ...... SERVICE is #1 by Allnighterking · · Score: 2

    I have to cast a vote for Epson. Not because thier printers are the best on the market... In fact they aren't any better or any worse than any I've tested. But the service is #1.

    November 2001 ... My wife declares we need a scanner for all of here pics of my son. I say ok can I get a printer to.. She agrees. I go out finding an Office Max that was closing it's doors and buy both a scanner and an Epson 777 on sale. Dummy me forgot to check to see if Linux had the drivers. (ooops)

    No drivers for the 777 in my then current Linux install. Send Epson an E-mail... Next day I get a response. They tell me that the next version of Cups will have the drivers (One the the employee's was a Linux user ... so he wrote me personally) but for now the 710 drivers would work. Poof I'm up and running and sure enough the next version of cups drivers update had the 777.

    May 2002 I changed the ink because it was out.. and now my printer won't recognize the new cartridges.... Call customer support... I'm under warranty. The tech has me perform a few checks to try and get it to reset... (all the tests were actually relavant too, none of this... is your printer faceing your computer or the wall BS.) No luck. The tech then tells me that my printer is dead but they have a problem.... since the no longer make my model, he can send me a new one, but it will have to be the next model up... at no charge. Well shoot me and call be a target. I'm not going to complain.. 3 days later my printer arrives via UPS with everything enclosed to send the old one back to Epson at no charge. I get a new printer. AND they even replaced the cartidges I bought since they weren't compatible with the new printer. All at no charge. Am I happy with Epson... you better believe it... Oh and guess who got the contract for my companies new printers...!

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    I'm sorry, I'm to tired to be witty at the moment so this message will have to do.

  155. Go go Navy by Stormshadow · · Score: 1

    I work technical support for Second Fleet in Norfolk, and I can say without a doubt that most of our printer problems are because of the users ;) How?
    Well, my department is supposed to buy all the equipment for the rest of the command, but someone got lazy and decided to let each department purchase their own equipment. Evidentally it sounded nice to some commander, but in the end they all buy stuff without consulting us first (don't they all?)
    Don't get me wrong, when we're in our building instead of the ship, the Phaser 850s and 860s we have are really nice, aside from the 10 - 20 minute wait while it melts the crayons. Heck, even the smell is kinda neat, reminds me of being a kid. But what they don't tell you is that Phasers are not approved for shipboard use... we've had 3 $1500 incidents that I know of because our clueless 'customers' won't turn them off when the ship goes into heavy rolls or when we swap power from ship to shore.
    The 4050s that we have, they're pretty nice too, in fact, aside from some initial driver stupidity and the fact that our print switches hate bi-directional comms, they work flawlessly. Oddly enough once I put in charge of procuring drivers and misc software, most of our problems with drivers have ended. /shrug :)

    Anyways, those are my two recommendations for good printers if you're on shore ;)

    ET3 Fuesting
    Commander Second Fleet
    Norfolk VA

  156. Disgusted with inkjets, bought a HPLJ II for 9.95 by walterbyrd · · Score: 1

    Couldn't be happier. A new toner cartridge from half.com cost me $23 with shipping. Bought it just in cast the toner cartridge that came with printer *ever* runs out.

    Sick to death of outragously expensive ink cartridges, messy refill kits that don't work, cartridges drying up is you don't use them etc.

    No color, but the HPLJ II just works and works, not matter what I do.

  157. Canon BJC-6000 & Cheap Ink by CognitiveFusion · · Score: 1

    I have a trusty Canon BJC-6000 for about 4 years. It is still performing to this day. The main thing that originally sold me is the individual color cartridges and replaceable print heads (one for black, one for color). It also has a special print head (and ink cartridges) for photography printing that can be swapped with the black print head. I run a lot of documents, full-color labels, and glossy prints; the quality is more than acceptable. If the quality starts to slip, replace the print head. Problem solved.

    While it is expensive to replace the print head ($40 for black, $60 a pop for color/photo, full set of ink included), they last about 2 years of heavy use. Off-the-shelf ink is expensive, so I buy refills from http://www.extracartridges.com for $5 each.

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    Fools ignore complexity; pragmatists suffer it; experts avoid it; geniuses remove it. ~A. Perlis
  158. i am a qa analyst at epson america by Anonymous Coward · · Score: 0

    the sp960 and sp2200 are both awesome printers.

    on glossy paper, the dye-based sp960 looks, well, perfect. the color reproduction is really very impressive.

    on matte paper, the pigment-based sp2200 is awesome, especially using the special "matte black" cartridge. also, pigment is water resistent and it doesn't fade in sunlight the way dye does.

    also, if you will be using paper wider than letter-size, you'll want the wide-format sp2200.

    basically, if you want long-lasting, large, artistic prints, get the 2200. if you want glossy photographs with rich colors, get the 960.

  159. replacing an hp by drew · · Score: 1

    while i have little complaint with the general quality of epsons printers, i would warn you not to buy an epson inkjet if you are not going to use it frequently.

    epson is one of the few inkjet makers that i know of whose ink nozzles are not a part of the replaceable cartridges. while this may sound like a good idea to cost conscious users, it also has the potential to cause a lot of trouble. whether due to the design of the nozzle or the formula of the ink, the ink has a tendency to dry out in the ink nozzles. unfortunatley, once this happens the only way to fix the problem is to have the entire print assembly replaced. every single person i've known has has owned an epson inkjet (including myself) has had it rendered useless within a year due to clogged nozzles.

    perhaps hp's printer line has significantly deteriorated in recent years, but for me the deskjets have been some of the least troublesome electronic deveices i've ever used. my parents are still using their 7 year old 500C, and after my epson died, i bought a used 8(hundred-something) which has worked flawlessly for me ever since. maybe their quality died when they made the switch from white plastic boxes to grey swoopy things.

    at any rate, out of the three manufacturers you list, i would reccommend canon. i don't know anything about their linux support (or if that's even important to you) but out of the three, i've had the least bad experiences with them. my girlfriend replaced her epson with a canon about a year ago and has been happy with it so far. (at least i haven't been called to figure out what's wrong with it yet) my dad also had one a while back that worked well for several years, although it did require a bit of care in handling (unusual considering it was marketed as a compact printer designed to be carried around with a laptop)

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    If I don't put anything here, will anyone recognize me anymore?
  160. HP 6L problems by Spamlent+Green · · Score: 1

    Had the same problem with the 6L, as I assume everyone who ever owned one has, but was actually pleasantly surprised by the free/no-questions-asked cardboard fix. It worked & it was free -- problem solved.

    Anyway, half-assed solutions aside, I actually got a message some time back about a Class-Action suit regarding this defect:

    http://laserjet.classaction.hp.young-america.com/

    Haven't read the fine print, but seems like some customers might get up to $75 refunded...