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Napster and Best Buy Joining Forces

Ruds writes "Best Buy will market a music service co-branded with Napster. Napster will give Best Buy stock valued up to $10 million, and they'll share marketing costs. From the story: 'The retail chain will feature Napster products in its brick-and-mortar stores and demonstrate the service through interactive kiosks throughout the nation. Napster will also support Best Buy's artist promotions.'"

210 comments

  1. Napster and Best Buy Joining Forces... by Anonymous Coward · · Score: 4, Funny

    ...to create "Best Napster".

    1. Re:Napster and Best Buy Joining Forces... by Anonymous Coward · · Score: 0

      ... better since circa. 2k4

    2. Re:Napster and Best Buy Joining Forces... by davebarnes · · Score: 5, Informative

      What can I say, but www.allofmp3.com

      Download songs in your choise of format AND enoding bit rate.

      All for 3 cents per song.

      And, it is legal (in Russia). ,dave

      P.S. My daughter (the 18 year old iPod junkie) thinks it is great.

      --
      Dave Barnes 9 breweries within walking distance of my house
    3. Re:Napster and Best Buy Joining Forces... by Anonymous Coward · · Score: 0

      is my credit card going to get wacked are these guys trustworthy?

    4. Re:Napster and Best Buy Joining Forces... by Exiler · · Score: 1

      Drop some funds into a paypal account and use it.

      --
      Banaaaana!
    5. Re:Napster and Best Buy Joining Forces... by MST3K · · Score: 1

      No, my friend... they will create BestNap! Thousands of potential customers will be drawn in by the flashy marketing and seeming ease-of-use, but BestNap will fail to catch on, as most customers will fall asleep in the checkout line.

    6. Re:Napster and Best Buy Joining Forces... by hotzeyboy · · Score: 3, Informative

      I really love allofmp3..
      However the Sydney Morning Herald has this to offer http://www.smh.com.au/articles/2004/05/17/10846461 14240.html
      Suggesting its not legal even in russia.
      Otoh this MIPI seems like a FUD spreading group
      so who really knows?

    7. Re:Napster and Best Buy Joining Forces... by Anonymous Coward · · Score: 0

      Yes! screw the artist and pay the piraters.
      (yes I consider them pirates, Just like I consider the hordes of Singapore/Tiawan CD copier street sellers, which is completely leagal to sell/buy in that country)

    8. Re:Napster and Best Buy Joining Forces... by Shaklee39 · · Score: 1
    9. Re:Napster and Best Buy Joining Forces... by Markgor · · Score: 1

      Up here in Canada, Best Buy (and their twin sister chain Future Shop) have already partnered with Puretracks.com to offer the d/l of tunes starting at 99c each.

      I wonder if this deal affects this Canadian deal? I also wonder if it will include anything outside of WMA files, which is the only format that the Puretracks deal provides?

    10. Re:Napster and Best Buy Joining Forces... by Technician · · Score: 1

      Download songs in your choise of format AND enoding bit rate.

      All for 3 cents per song.


      Not only does Best Buy and Napster have the price too high, they are selling a product in a format that I can't use. My living room DVD, my car indash MP3, and my portable MP3 are all incompatible with DRM files of any format and bitrate. Don't sell me a product I can't take with me.
      Now if they can get www.allofmp3.com to get a few mirrors in the US and Canada, then there would be a usable product and a reasonable price. I might even have a reason to ditch dial-up.

      --
      The truth shall set you free!
  2. Online Music by Anonymous Coward · · Score: 5, Insightful

    It's amazing how agressive the online music selling business is getting, companies teaming up with each other to get that advantage over their rivals etc.
    My only problem with them all is they're US based. I realise of course this is where the major market appeal is, it does mean however the rest of us end up having to resort to pirated music if we want to get the latest and greatest online.

    Here's hoping that soon iTunes and all the other online music stores will soon be available the world over. License rights I guess will be the biggest hurdle to this though.

    1. Re:Online Music by SIGALRM · · Score: 4, Interesting

      My only problem with them all is they're US based

      The hapless Napster II is already in the UK.

      Europe has all kinds of different licensing and retail practices, and, from Sweden to Spain, an album often has different prices and staggered release dates. An Italian singer with a devoted following at home, for example, often doesn't have a distribution deal in Britain.

      --
      Sigs cause cancer.
    2. Re:Online Music by Natestradamus · · Score: 1

      Clueless yank here, but isn't that the sort of thing that the EU was meant to correct?

      --
      The only thing necessary for the triumph of evil is for good men to do nothing. --Edmund Burke
    3. Re:Online Music by Anonymous Coward · · Score: 1, Insightful

      Itunes, Napster and OD2 are all available in the UK.

      iTunes sold 800,000 their first week, **16 TIMES** more than OD2, their nearest competitor. Oops.

      Guess that AAC format is going to take off after all.

    4. Re:Online Music by Anonymous Coward · · Score: 0

      Another CRAPPLE propaganda figure plucked from thin air?
      Lets see the verifiable proof and the link, shall we?

    5. Re:Online Music by moongha · · Score: 1
  3. Mac by mpost4 · · Score: 4, Interesting

    What about mac's, I use my mac for all my music, so I can not use their service, and I dont think that they support iPod's (or the other way around) No thanks, just like the sony one, I will not use it, infact the other day I got a code for the sony one (bigmac) that I asked if any one wanted, no one wanted it so I just trashed it. ( Of cource I do not buy sony products since they don't us SD cards and only use the stupid memory stick BS)

    1. Re:Mac by Talking+Toaster · · Score: 1, Funny

      I guess you're stuck using the illegal p2p services like KaZaA.
      Oh, wait, can't use KaZaA.
      But there are fasttrack clients for Mac right?

      Oh, and I suppose there is also that iMusic service.
      Does anyone know much about it?
      It doesn't get mentioned on slashdot much.

      --
      Howdy Doodly Doo!
      Anybody want some Toast?
    2. Re:Mac by Calroth · · Score: 1

      If you think Apple owns the legal download market already, think about the Mac legal download market. Ownage multiple times over.

      Other companies may think that they have a chance in the PC space, but nobody's going to try selling to Mac users. That's commercial suicide.

    3. Re:Mac by Anonymous Coward · · Score: 0

      Crap. Meant to mod this overrated, not underrated.

    4. Re:Mac by Anonymous Coward · · Score: 0

      Well, just post non-anonymously, and you'll take care of 1/2 of it. I think /. should introduce a new negative moderation, along the lines of "Horribly bad grammar," "patently false," or perhaps even "absolutely pointless."

    5. Re:Mac by geoffspear · · Score: 1

      On the other hand, trying to sell to iPod owners would be smart, as they have a huge market share, but the iPod is unlikely to ever start working with any sort of Windows-only DRM'ed music files.

      --
      Don't blame me; I'm never given mod points.
  4. Rhapsody? by ErichTheWebGuy · · Score: 4, Interesting

    BestBuy used to partner with Rhapsody. Apparently that didn't last long. Anyone know what happened? Not that I really care, Rhapsody and Real Networks stuff are pretty crappy anyway...

    --
    bash: rtfm: command not found
    1. Re:Rhapsody? by Peyna · · Score: 5, Informative

      We've also had Napster and Rhapsody products in the store; but we used Rhapsody on all of the store kiosks. More than likely all this means is that we'll be using Napster instead of Rhapsody on our kiosks in the stores.

      --
      What?
    2. Re:Rhapsody? by gcaseye6677 · · Score: 4, Interesting

      It would only be fitting for Best Buy to use Real Player for this service. 2 companies that don't give a crap about their customers would go together very well. Best Buy is already known for teaming up with less reputable business partners, such as Household Bank for the Best Buy credit card. As a general rule, I avoid Best Buy and everything they own/operate. They have shown many times that they hold the customer in very low regard, so I will always shop somewhere else now, even if I have to pay a little more.

    3. Re:Rhapsody? by shadowmatter · · Score: 4, Funny

      A Best Buy employee technically adept enough to read Slashdot?

      Who are you and what did you do with the REAL Best Buy employee #519-DF-688!?!

      J/k :)

      - sm

    4. Re:Rhapsody? by BobPaul · · Score: 2, Insightful

      Or a little less, as it usually is...

      It depends on where you live. In the more populated areas, the stores are bigger, but the reps don't know jack. In the smaller places that are just big enough to have a best buy, the reps seem to be a little better trained, but they seem to have less stock (smaller store..)

      I buy all of my stuff online, but it's sometimes nice to talk to a rep and make them unlock the toys so you can play with them before you purchase online ;)

    5. Re:Rhapsody? by joeljkp · · Score: 1

      Well, I've never tried it, but from the Real website, Rhapsody looks like a pretty sweet deal. $10/month for unlimited user-programmable radio from a huge collection of music, plus 79c/song burning. If you buy a lot of music, that could work out to be cheaper than iTunes, and you get the radio, too.

      --
      WeRelate.org - wiki-based genealogy
    6. Re:Rhapsody? by OS24Ever · · Score: 1

      You are right about that. A Best Buy went in my home town of Lawrence, KS. About a population of 50K when the students are in town, and about 20 - 30K when they're not.

      I was home over Christmas and needed a simple IDE cable to fix my sisters computer. I went there looking for one, and the kid there gave me the name of a new comptuer store to go to because 'buying a cable here is for people who don't know what they're doing and have extra money'

      I laughed, thanked him, and saved myself $19. She didn't need a rounded cable from Belkin.

      --

      As a rock-in-roll Physicist once said, No matter where you go, there you are.

    7. Re:Rhapsody? by swirvbox · · Score: 1

      There are a lot more of us than you think. Muhahahaha!!

    8. Re:Rhapsody? by Anonymous Coward · · Score: 0

      I saw a belkin USB cable at bestbuy for $25... I promptly drove to walmart and bought the exact same belkin USB cable for something like $12

    9. Re:Rhapsody? by Anonymous Coward · · Score: 0

      Agreed. But I always post as an AC when talking about BBY... and I work at corporate HQ in IS! Hahahah...

  5. BestBuy takes another stab by fname · · Score: 4, Insightful

    Well, maybe this will work better than the last investment in music downloading (what the hell was the name of that). But honestly, I don't see BestBuy doing much with this. I've never quite understood the appeal of retail (read: brick & mortar) tie-in with downloading services. Buying pre-paid cards may be nice, but that seems like a better business for 7-11, Starbucks or supermarkets. I suppose they'll start giving away CDs with Napster software, but I think the novelty/appeal of that wore off a long time ago, especially for broadband users (download market) who can easily download software from the net.

    On the whole, it can't hurt Napster, but I fail to see how this is going to help them very much. Maybe I'm too skeptical, but overall this seems fairly pointless.

    1. Re:BestBuy takes another stab by LostCluster · · Score: 3, Informative

      Target already sells a line of Napster-branded music accessories such as CDs and CD wallets along with the gift cards. I suspect that whole product line is coming to a Best Buy near you too.

      Related topic: Is there any known quality difference between the various brands of CDs... or do they all do equally as well?

    2. Re:BestBuy takes another stab by DrEldarion · · Score: 2, Insightful

      I fail to see how this is going to help them very much

      Well, say Joe User goes and picks out a computer from BBY. They give him a nice Napster CD with, say, 100 free downloads. Joe User gets hooked on downloading music and decides to keep the Napster service for a while. If Napster gets enough people to keep the service, it could be a quite large influx of users. A lot of people (unfortunately) still buy their computers at Best Buy.

    3. Re:BestBuy takes another stab by norminator · · Score: 1

      I can tell you any CD with Britney Spears or Jessica Simpson isn't good quality.

      ...Oh, you didn't mean the singing/composition...?
      Never mind.

    4. Re:BestBuy takes another stab by Anonymous Coward · · Score: 0

      Very cheap CDRs tend to degrade rather quickly. I'm thinking PNYs. or anything made by CMC. They start to skip after a year or two, and sometimes the layers even flake. CMC is based in Taiwan so I avoid disks made in taiwan. ( you can also do $cdrecord -atip, but you have to have already bought them) I have had the best experience with taiyo yuden CDRs. Many, but not all fujifilm CDRs are TY, look for a "made in japan" label. TDK CDRs are also very good.

    5. Re:BestBuy takes another stab by NanoGator · · Score: 1

      "Buying pre-paid cards may be nice, but that seems like a better business for 7-11, Starbucks or supermarkets."

      Thought you might find it interesting that Best Buy sells Napster branded MP3 players.

      --
      "Derp de derp."
    6. Re:BestBuy takes another stab by cens0r · · Score: 1

      In my experience cheap CD-R's (PNY and Fry's store brand) last 1-2 years tops. The more expensive CD-R's might get you 3 tops, so I don't bother with anything but the cheap ones. I don't know how well either of them work if you just leave them alone and never play them.

      Do you know if anyone makes an archival quality CD-r?

      --
      Jack Valenti and Orrin Hatch will be first up against the wall when the revolution comes.
  6. Really the "Best Buy"? by dvduval · · Score: 3, Insightful

    So the question is... Is Napster the "Best Buy" when is comes to online music? Why not just install some kiosks with a CD Burner and an emule installation? It would do wonders for the sale of blank media.

    1. Re:Really the "Best Buy"? by the+MaD+HuNGaRIaN · · Score: 1

      Why bother? I mean....if I have to leave my chair, then it's not my bag. Currently, iTMS caters to that lazy side very well. I just can't see myself going to Best Buy to use a Kiosk to burn a CD when I could have done that very thing without leaving my chair.

  7. This is so sad... by k4_pacific · · Score: 5, Interesting

    I remember back when Napster was still cool. I was at a party and all the music was downloaded illegally (wasnt my house, I'm not liable la la la la). Anyway, the guy had a fast internet connection so we could have pretty much play any song we wanted on demand. Kinda miss that. At one point it turned into sort of a one-ups-manship of trying to find and download increasingly obscure songs.

    --
    Unknown host pong.
    1. Re:This is so sad... by Anonymous Coward · · Score: 0


      "You pay now! Now!"
      "What happened to you, Napster? You used to be cool."
      "Napster still cool! You pay later!"

    2. Re:This is so sad... by ericdano · · Score: 1
      Have you seen those commericals for Napster? My god.........LAME LAME LAME


      Yeah, and now you have a "subscription" service. Hooking you in and keeping you to access songs.....

      --
      It's either on the beat or off the beat, it's that easy.
      I moderate therefore I rule!
      --
    3. Re:This is so sad... by Anonymous Coward · · Score: 0

      Yeah, randomly someone decided that Joshua Kadison's song about drinking tequilla and looking for seashells would be a good song to have.

      Sorry but nothing beats that lameass song.

    4. Re:This is so sad... by Anonymous Coward · · Score: 0

      Wow, sounds like I really missed out by not hanging out with your friends...HAHA! What a bunch of lamers. Try having fun for once, fool.

    5. Re:This is so sad... by XryanX · · Score: 1

      Soulseek is good for finding obscure songs. I like it better than other trading services, because you can see how far down on the queue you are, and because I can find stuff on smaller labels.

    6. Re:This is so sad... by rampant+mac · · Score: 2, Insightful
      "I remember back when Napster was still cool. I was at a party and all the music was downloaded illegally (wasnt my house, I'm not liable la la la la). Anyway, the guy had a fast internet connection so we could have pretty much play any song we wanted on demand. At one point it turned into sort of a one-ups-manship of trying to find and download increasingly obscure songs."

      Yeah, I remember! Nearly every comedy song labeled as being sung by Weird Al Yankovic... Low bit-rate encoding... That high-pitched squeal, 30 seconds into the song... Songs missing 10 seconds of audio at the end. Man, those were the days.

      Wait a minute. My mistake, that sucked ass.

      --
      I like big butts and I cannot lie.
    7. Re:This is so sad... by harlows_monkeys · · Score: 1
      Anyway, the guy had a fast internet connection so we could have pretty much play any song we wanted on demand. Kinda miss that

      Uhm...isn't that what Napster is offering now? $10/month and you can stream any of their songs?

    8. Re:This is so sad... by pavon · · Score: 4, Insightful

      You missed the "trying to find and download increasingly obscure songs". That's why I used napster back in the day. I always have and always will buy the music I like. But napster was an awesome place to find b-sides, live music, and other rare music from your favorite artists. While you were at it, you could browse the music collection of the people you were downloading from and discover new bands. About 1/4 of the albums I bought during that period were from bands I discovered on napster. Lastly it allowed for situation like he mentioned where you partying at 3 in the morning and have the spontaneous desire to listen to some random song that you haven't heard in years.

      I haven't used any filesharing programs since before napster was shut down (I have always obeyed the spirit of the law, but as I have become more outspoken about certain things I've decided to also obey the letter of the law, lest people think me a hypocrite). I must say that none of the new download services fill needs at all. Granted, I am not representitive of the filesharing population, seeing as last time I heard the most popular downloads were fifty cent and britney spears. But fortunately, artists are becoming more tech savy, and most now have music samples on thier websites, and there are some interesting music sites spouting up on the web, but none of them offer anything like what napster was.

    9. Re:This is so sad... by Anonymous Coward · · Score: 0
      Lastly it allowed for situation like he mentioned where you partying at 3 in the morning and have the spontaneous desire to listen to some random song that you haven't heard in years.

      When we learned my father was dying of pancreatic cancer we wanted to cheer him up so I downloaded Lazy Mary by Lou Monte for him by request. I have no idea why he liked that song, but it made him smile so P2P's existence has been justified for me. Thank you guys for keeping those obscure songs online, and fuck the RIAA!

    10. Re:This is so sad... by WizzleWizzleWizzle · · Score: 0

      I remember back when Napster and Kazaa were cool. I was looking for some really obscure old Rap song and I found it. I had previously found it on an import CD on cdnow.com. The CD cost at least $40USD. I told my GF "I don't see what all the fuss is, this service just saved me $40!"...

      err... that was when I realized the problem with the P2P music sharing... if I *really* wanted to hear that song, in the past, I might actually have shelled out the 40 clams... but now I didn't have to.

      --
      "I'm a karate man. Karate mans bleed on the inside."
    11. Re:This is so sad... by iantri · · Score: 1
      You got in on it too late, then.

      Once the RIAA really caught wind of what was going on they started flooding it with "cuckoo eggs". Before that, most of the files were intact (although they were at 128kbits. Broadband wasn't so common...)

  8. Best Buy BAD!!!!! by elasticwings · · Score: 5, Funny

    So will the Metallicops be stopping by the local Best Buy to beat up fans in the near future?

  9. anyone else think by falcon5768 · · Score: 4, Interesting
    Best Buy shot itself in the foot again with Apple..... they struggled for ages to get iPod sales, got it taken away when they failed to live up to Apples reseller policy and then begged to get it back.

    And with this it just seems like Apple will pull the plug on both its iPod and monitor sales at best buy

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

    1. Re:anyone else think by darnoc · · Score: 2, Informative

      Not particularly sure myself why Best Buy even cares for iPods. They only make around $20 on an iPod sale anyway so there isn't much money in the units. Granted if you attached a $40 product replacement plan or a $50 service plan that makes the company a little more money, but the profit margins are still quite slim.

    2. Re:anyone else think by Anonymous Coward · · Score: 0

      Guess you didn't know that Best Buy is the #2 seller of iPods (behind Apple) that $20 margin x 1000 a DAY puts it in their top 5 products sold in the store EACH WEEK!

  10. Napster is reaching for corporate partnerships by bobhagopian · · Score: 4, Insightful

    Best Buy isn't the first joint venture that Napster has undertaken. Samsung and Napster teamed up to design an mp3 player around the Napster download service.

    It seems as though Napster doesn't have much faith in their ability to survive. These corporate sponsorships provide companies such as Best Buy and Samsung an interest in Napster's well-being. It's definitely a far cry from the heyday of Napster, when it couldn't keep users away.

    1. Re:Napster is reaching for corporate partnerships by WenisMonger · · Score: 3, Interesting
      And I don't think anybody blames them for reaching for those partnerships. The incredible sales of the iPod is what initialized, promotes, and sustains iTunes.

      For that matter, the iPod is what's keeping Apple alive. I don't think Napster will ever see the success of Apple in the (paid-for) music industry unless they are successful in something other than just their software.

    2. Re:Napster is reaching for corporate partnerships by davidmandle · · Score: 2, Interesting

      In fact, before HP decided to join with Apple and create the blue smurfPod, HP was planing on selling music jointly with Napster. Napster was counting on this deal to boost its sales to new levels. When the deal was cut, Napster was in trouble, and is still strugling.

    3. Re:Napster is reaching for corporate partnerships by Anonymous Coward · · Score: 0

      The iPod is keeping Apple alive?!? Fucking dumbass. They make some of the best laptops, desktops, and servers around. For fucks sake they just released a liquid cooled G5. And the U.S. Army just bought 1,566 Xserver G5's to build a kickass supercomputer. Yup, the iPod is keeping Apple alive.

    4. Re:Napster is reaching for corporate partnerships by WenisMonger · · Score: 1
      You're right, I should have said "saved" Apple instead of "is keeping," for they are doing quite well at the moment. And I was in no way arguing about the quality of Apple's computers. Anyhow, that wasn't my point.

      Go smoke a cigarette.

    5. Re:Napster is reaching for corporate partnerships by dustman · · Score: 1

      I'm no mac user either.

      But, the iPod has certainly neither "saved" Apple, nor is it "keeping it alive".

      It has definitely made Apple stronger, but that's completely different from what you're saying.

    6. Re:Napster is reaching for corporate partnerships by WenisMonger · · Score: 1
      Yeah, after looking it up, I'll agree that I'm wrong.

      I'm not likely to check out any Apple stories, nor do I review their annual sales reports. What I heard was hear-say and editorial material. So I apologize and concede to the both of you.

      But that honestly wasn't the point I was trying to make. I thought I had something to say, so I just hearkened back to what I thought was previous knowledge and threw it in there.

      Forgive this miserable, rash dummy! And if only there was an edit function...

  11. Napster and the Proverbial Straws by Reenigne · · Score: 5, Insightful

    Napster is getting desperate now. First they offer to give away players, now they wish to give away stock. I can't see this stock going anywhere but down. These new 'plans' will not bring the needed cash in. (Too long term too many bills to pay) The online music industry is a market that has no room for napster any more. I for one am saddened by this, napster allowed me to broaden my music tastes.

    --
    Why can I not mod a message to crap?!?
    1. Re:Napster and the Proverbial Straws by Johnathon_Dough · · Score: 2, Informative

      The funny thing, on this news today, roxio/napster's stock rose $1 (or 23%) according to the guy on the radio on the way home...I am currently to lazy to look up napsters stock price

      --
      If you are one in a million, then there are six thousand people who are just like you.
  12. ...and give them a new reason to pester me. by Muddie · · Score: 5, Funny

    When they started doing Rhapsody, I had about 5 employees come up to me one day and try to sell me the service. I don't mean just hawk it. No. I mean trying to offer me demos, explaining to me what the service was, etc. Every time I'm in best buy, I have no less than 6 people ask me if I need help with something. While I appreciate the attentitiveness to an extent, it is a little over the top. Now, they'll be trying to hawk Napster to me. I love the store and I like shopping there but I just want to be left alone while I'm there. You have HUGE signs saying "customer service" and those distictly blue shirts. If I need you, I'll find you.

    Lately it has been magazines. "Oh. You purchased a CD. You are entitled to 6 months free of Entertainment Weekly or People!"

    No. No I'm not.

    And am I the only one that thinks that a reciept that is no less than a foot and a half long for a single CD purchase is a little extreme? /rant

    1. Re:...and give them a new reason to pester me. by Talking+Toaster · · Score: 2, Interesting

      I mean trying to offer me demos, explaining to me what the service was, etc. Every time I'm in best buy, I have no less than 6 people ask me if I need help with something.

      I wonder if they get paid by commision?

      No offense but I don't frequent Best Buy and it kinda gives me the creeps, and the DVDs are too expensive from what I remember.

      However, I'd like to take a test ride just to see what is available on the service. I wouldn't actually buy it because you probably have to install their software to do it (At least I assume so) and I don't know if there are any issues with their sofware. But I'd love to search for the most obscure music I can think of to see if they have it.

      Lately it has been magazines. "Oh. You purchased a CD. You are entitled to 6 months free of Entertainment Weekly or People!"

      Do you have to pay extra to not get the magazines?

      --
      Howdy Doodly Doo!
      Anybody want some Toast?
    2. Re:...and give them a new reason to pester me. by LighthouseJ · · Score: 1

      I was shopping in to get my dad something at a Circuit City and I knew what I wanted. I walked fast and no less than 2 employees asked me if I had any questions. I stood there for 2 minutes comparing brands, prices and features, 2 different employees came by and asked me again and just stood there watching me chose.

      At the same store, later that day... I went to that same store with this woman I was fixing her computer, she had to write a check. I was getting a copy of Windows XP (70 year old women don't have time enough to learn Linux) to upgrade her Windows 98 machine. I was holding the box in clear view, shaking it because it's an empty display box. No employee comes to ask if I have questions for several minutes, I had to go chase down an employee to fetch the item.

    3. Re:...and give them a new reason to pester me. by Johnathon_Dough · · Score: 1
      Every time I'm in best buy, I have no less than 6 people ask me if I need help with something.

      I am amazed at this...I have been to Best Buy 3 times, all three times, I have come very close to leaping out from behind giant tv's and tackling someone to get a little help. I finally decided the craptasticly awful service wasn't worth anything, and went else where. It is not even convenient if you do not have questions, then you grab what you want...and wait in line.

      --
      If you are one in a million, then there are six thousand people who are just like you.
    4. Re:...and give them a new reason to pester me. by duggie · · Score: 1

      Wow. My experience at FutureShop, the closest thing to Best Buy where I live, is the opposite. Not only are the workers hard to find when you want them, but I remember when I was returning a DVD I bought online:
      I go to the Customer Service desk (with DVD and receipt in hand) and start to talk: "Hi, I receive this DVD today and it was broken. I would like to exch..." She then grabs the DVD, checks to see if the DVD is in the case, walks over to the DVD rack, grabs a new one, opens the plastic wrap, opens it, and then gives me the replacement. All without saying a single word.

      How's that for customer service.

    5. Re:...and give them a new reason to pester me. by Epistax · · Score: 5, Funny

      You so nailed it. I seriously avoid people in places like Best Buy. "Can I help you?" More like can I help them. The only reason they have the job is because they initiate every conversation so it looks like their working (to be fair, they are trying). One store I walked into lately (it wasn't a best buy) was very small-- about the size of say, the electronics department at walmart. There were at least eight sales reps standing around, and a couple customers. I tried to do some quick math to figure out how they could possibly make money but I lost interest (trying to get out of the store as fast as possible).

      If I need help, I'll ask. If you can replace a job with a bunch of inanimate signs then from a practicality standpoint I'd say do it. I hate to say fire people who might be trying but it just seems like they try to hard. Sales reps should not be overachievers. I would rather they are bitter and hostile to me. Hell I'd rather they smell bad. Actually scratch. The majority of sales reps are already overly friendly, bitter and hostile. Also most can't afford the deodorant that they so say you need without trying to insult you (until you say no). Actually at this point I'm just rambling so if you haven't hit the back button on your browser yet we might as well have a conversation. I regret to inform you that it will be quite one way but I have a feeling you already knew this. Well anyway as some background I grew up in Maine in a small town. The university was the lifeblood of the area and because of it we had a downtown with more restaurants than our town was worth. The only fast food to speak of is Subway which isn't strictly unhealthy, but rather has the feeling of being in a dentist's office. That is, a dentist's office with roast beef and a cute petite female behind the counter. This has caught me as quite odd. Every cute petite female I knew in high school has worked at a subway and virtually every subway I go to has a cute petite female behind the counter. I don't know if they're trying to tell me that I'll turn into a cute petite female if I eat their subs. I certainly hope not because I don't have nearly enough experience putting on makeup. The extent of that being deodorant, which I see as a polish for the olfactory sense. The funny thing about that word is you wonder what factory the guy had in mind who named it. Obviously some factory smelled really bad and needed some cleaning. The problem with cleaning things is that bristles on brushes are far too weak to get any real scrubbing down except for the toilet brush. I think many people would have an aversion to using the toilet brush on anything but the toilet, however I think they could be convinced otherwise simply by buying two toilet brushes and using only one on the toilet, and using the other on everything else needed. This brings me back to the guinea pigs I used to own. I thought their cage was too small so I gave them free range over a large section of tiled floor. The floor was white before the guinea pigs were there and it's now a rich musky yellow color/smell. I can't think of any makeup that will work on that floor as bleach failed it quite easily. I used enough bleach to kill a medium sized animal. I know that this is the amount I used because I consider myself a medium sized animal and I'd be quite dead if I stayed in the room. That's why I left the room which was nice because I could go out doors. Being from Maine we have a large forest in the back and a brook to play in. It's not deep enough to swim but the rocks are there so you can sure give yourself a bad time. During the spring the water would be very strong from all the melting snow which is exactly the kind of water you do not want to fall in, and so I did. Actually twice: once in the winter, once in the spring. All I can remember about the spring incident is that I was wearing a sweater. The thing about sweaters is that chewing on them gives me chills all over. I hate it so much but I just cannot resist the urge to take a bite. It's such a horrible feeling and to top it all off my sweater might now be ripped or at the very least wet. Wet was exactly my concern after falling into the water.

      Yup.

    6. Re:...and give them a new reason to pester me. by spacerodent · · Score: 1

      agreed. I've even had employees lie to me trying to say I couldn't buy a laptop without activating my "free" MSN account for 30 days (which registered to my credit card and would begin auto billing after said 30 days). I finally acted like I wasn't gunna buy it because I didn't want to deal with it and got him to suddenly remember it didn't work like that. I understand working retail in an electronics store must be hell but seriously the computer department employees at best buy are generally fucking retards. They need to be more interested in compedative pricing than mornic "free services" and "warrenty extentions". I can save about 30-40% off the regular best buy price just by going to newegg.com and I don't have to pay tax. For almost any electronics product thats pretty significant savings, at least in Texas (8.75% sales tax).

    7. Re:...and give them a new reason to pester me. by WhatAmIDoingHere · · Score: 2, Informative

      BestBuy doesn't use commision, but Radio Shack does. BestBuy doesn't really have a "Sell More Product" motivation. They have a "Push our shitty 'service plan'" motivation. Some BB's won't sell you the product unless you get the "service plan". The person who sells the most of their crappy service plans gets a bonus of some kind. I applied for a job there and when I learned all the stuff that goes on "behind the scenes" I just stood up and left.

      --
      Not a Twitter sockpuppet... but I wish I was.
    8. Re:...and give them a new reason to pester me. by Enahs · · Score: 2, Interesting

      Every time I'm in best buy, I have no less than 6 people ask me if I need help with something. While I appreciate the attentitiveness to an extent, it is a little over the top.

      I hear ya. When i worked in retail, that sort of attention usually meant that we thought you were shoplifting. That's why I don't appreciate that sort of attention to my every need, and why I walk out after the 4th cheerful, helpful employee that WON'T LEAVE ME THE FUCK ALONE!!! and my business goes elsewhere.

      --
      Stating on Slashdot that I like cheese since 1997.
    9. Re:...and give them a new reason to pester me. by kfg · · Score: 1

      70 year old women don't have time enough to learn Linux

      I moved my 70 year old mom from her Mac OS8 box to my Mandrake/KDE box (which emulates 98) in about 10 minutes. That included getting her productively comfortable on the browser, Word Processor and music CD player. It would take you less time to move from 98 to Mandrake/KDE than it's going to take you to move to XP.

      But I'm afraid that it's true that what 70 year old women don't have time for is learning how to install and configure Linux.

      You need a "Rent-A-Good-Geek-Son/Daughter".

      Yeah, I know. Hard to come by. They work for a few macaroons and a cup of coffee when you find one though.

      KFG

    10. Re:...and give them a new reason to pester me. by Talking+Toaster · · Score: 1

      I heard that The Good Guys are really bad about this. I had a friend that was all set to guy a stereo or DVD player or something, even had his credit card out and the clerk refused to sell it to him without the service plan. He ended up walking out of the store with the clerk following him.

      --
      Howdy Doodly Doo!
      Anybody want some Toast?
    11. Re:...and give them a new reason to pester me. by WhatsAProGingrass · · Score: 1

      RADIO SHACK!!!!

      --
      Mark
    12. Re:...and give them a new reason to pester me. by RosebudLTD · · Score: 1

      So true...

      Last time I went to buy something at Best Buy, the sales guy I had to deal with was ringing it up on the little terminal. And he goes "And of course, you'll want the service plan with that" and automatically added it to the reciept.

      Right. So, I reply "Erm, that costs extra, right? I don't want that."

      He said no. I pointed at the charge on the receipt. He proceeded to feed me a line about how without the plan, the item would break, and I'd have to pay to replace it... which would cost more than the service plan.

      Suffice to say, I cancelled the purchase, and left. Bunch of cons, I swear...

    13. Re:...and give them a new reason to pester me. by Anonymous Coward · · Score: 0

      Bestbuy employes are not on commision. The deal is sell or get fired.

    14. Re:...and give them a new reason to pester me. by nekura · · Score: 3, Interesting
      Haha, I feel for you. I worked at Best Buy during the holiday season to make a little money, and I tried to avoid pushing Rhapsody or Netflix on people whenever I could, only because I know how annoying it can be. Unfortunately, the sales managers really get on your case about that sort of thing; same goes with accessories and the like.

      When it came to DVDs, music CDs, and games, I typically didn't approach a customer to ask if they required assistance, unless it was a clueless looking mom who you just knew was shopping for presents. Additionally, I tried to stick to working the software section whenever I could, since not a lot of computer literate people tend to shop at Best Buy (seeing as how most of the stuff was priced rip-off style). However, I was fortunate enough to meet people who did know their stuff, which made the job actually seem worthwhile.

      Too bad the only decent manager in my Media Department switched to cellphones; the guy I was stuck with made me despise the job even more. He once yelled at me because I was helping my sister find some software that she wanted to buy, because we're supposed to be helping customers, not talking to family members. If my sister is going to buy something, is she not a customer? /me shrugs.

      I learned my lesson, fuck working retail unless it's necessary. Excuse my profanity. =)

      --

      "Programming is like sex - one mistake and you'll have to support it for the rest of your life."
    15. Re:...and give them a new reason to pester me. by darnoc · · Score: 1

      Yeah, just be glad you don't have the sell those damn things. I feel bad for those media lackeys who have to push magazines, music services and other garbage. While Rhapsody has a good selection of music I don't care for the service. As for Entertainment Weekly or People, they are abbout the shittiest magazines I've ever had the misfortune of reading.

    16. Re:...and give them a new reason to pester me. by darnoc · · Score: 2, Insightful

      You so nailed it. I seriously avoid people in places like Best Buy. "Can I help you?" More like can I help them. I think regardless of whether you need help or not you should be polite. They are just trying to do what their told. It bothers me that some people act like they own the place and are rude.

    17. Re:...and give them a new reason to pester me. by Anonymous Coward · · Score: 0

      The notion that Best Buy doesn't use commission is utter crap. While they do not give out monitary comission the just do it in other ways. Oh hey, we're having a contest. For every 8 magazine subscriptions you shove down customers throats today you can pick out any CD or DVD under $20. They also do it through the number of hours you recieve.

    18. Re:...and give them a new reason to pester me. by subtillus · · Score: 1

      This reminds me of a great joke.
      It essentially boils down to a long rambling boring story with a punchline that isn't funny.

      The Joke is that the person hearing it can then make other people suffer and it's always funny to watch people hearing it for the first time if you're in the know.
      "Screw you, I want that 5 minutes of my lifeback!"

    19. Re:...and give them a new reason to pester me. by Mongoose+Disciple · · Score: 1

      When they started doing Rhapsody, I had about 5 employees come up to me one day and try to sell me the service. I don't mean just hawk it. No. I mean trying to offer me demos, explaining to me what the service was, etc.

      I had a similar experience at the local Best Buy when they started in on Rhapsody. The employees were pushing serious FUD on me, too -- telling me that KaZaa or other Rhapsody alternatives would damage my computer permanently and most likely rape my dog.

      You get a similar experience with the extended service agreements, too. In one case the cashier kept demanding to hear the reason(s) why we didn't want it, then trying to shoot them down. I finally said, "Look, I don't want it. Now shut up about it or I'm not buying (whatever we were buying)."

      I swear, the world would be a better place if I were allowed to kick deserving people in the junk.

    20. Re:...and give them a new reason to pester me. by suprmario · · Score: 1

      heres the problem with your "if i need help ill ask for it"... the employees cant tell you are technosavy, there isnt a sign floating over your head that says "Slashdot Reader"

      So we (yes, im a tech at a bestbuy) must assume you are among our more common customers, those who are less than knowledgable about the products they are looking at. There are still people who dont know what google is, how to play an mp3, or even what usb is. just because you know more than the average person on these subjects doesnt give you the right to be a prick to the underpaid sales staff.

      keep this in mind...they arent on commission, many are just trying to make bestbuy into a career, to do that they have to get noticed as excelling at thier bottom of the ladder job. say you arent interested, tell them you dont need any help at the moment but you will find them if you do, tell them thanks but you are fine...no need to be a prick, its hard enough to deal with the pricks who DONT know what the hell they are talking about.

      does bestbuy (overly) push services? yes. why? its one of the biggest slices of profit. selling computers is damn close to a losing proposition, no money made there.

      also, that mile long reciept has a survey on it, if you dont like how things are, take the survey and help change them.

    21. Re:...and give them a new reason to pester me. by Jens_UK · · Score: 1
      the employees cant tell you are technosavy, there isnt a sign floating over your head that says "Slashdot Reader"

      If you promise it will help, I'll start floating a sign over my head.

      Personally, I don't mind telling a single person "just looking" or whatever, but by the third in the same department one is driven to madness.

  13. Fluctuations... by Piranhaa · · Score: 1

    Napster has sure had a rough time since they started up many years go. Started up with their free service which was probably the most loved at the time. After a while, they basically got shut down by all the artists that didn't realize that their music was impossible to stop being spread over the internet. They then started back up with their pay service, which got knocked out by Apple's iTunes service. Now, they're joining Best-Buy! I don't know, maybe this is a repeat of the past? Who knows!

  14. napster's evolution by Man+in+Spandex · · Score: 3, Interesting

    So First, we had Napster comming back. Then they decided to give away free mp3 players for registered users IIRC and now partnership with one of the biggest retailers in north america? Yes They really don't like iTunes do they? heh. An Alliance with BestBuy will surely boost popularity among average joes but if they really want to hurt the iTunes Music Store, they have to offer something special to their customers.

    What I'd like to see from these music stores is something unique in it's kind. Maybe some kind offer which says "Buy 65% of the songs of any album and get the album shipped for free!" Or I donno I can think of many other special offers but I guess that would make em lose that $1 which is so precious for them... damn capitalists

  15. Confusing but okay.. by Turn-X+Alphonse · · Score: 2, Informative

    So I want to buy a song from napster (mp3 lets just say)... so I go into a store to buy said song... and it comes on a little circle shaped disc... oh wait, isn't that like buying from a record store? Damn it, looks like I've just bought a CD with a new fancy name and a bit lower price but alot less tracks..

    --
    I like muppets.
    1. Re:Confusing but okay.. by joeljkp · · Score: 1

      The difference is that you can buy a mixed CD of only the songs that you want.

      "Alphonse's Mix CD", with a combo of Britney and The Clash, if that's your bag.

      --
      WeRelate.org - wiki-based genealogy
  16. W00t! Napster is for da people! by coupland · · Score: 4, Insightful

    Funny to see the suits manipulating a "brand" that used to stand for individuality and defiance. Napster has been made the RIAA's bitch and now they want to trot out the name -- shamed and debased -- as some sort of hip corporate brand.

    Oooo, "Napster teams with Best Buy." Wow, surely Best Buy is cool and if you want to be an individual you need to head on over to your local box store and buy some Sony / BestBuy / Microsoft / PepsiCo product.

    Personally, I think if you're smart you'll ignore everything with the "Napster" label altogether. And if you're really a rebel, try scratching "Best Buy" off the list too. Now that, would be cool...

  17. Bye bye real... by LostCluster · · Score: 3, Informative

    Presently, Best Buy stores are marketing Real Rhapsody in their stores and online... they mention online that they offer Napster 15-song gift cards for $14.85 (99 cents times 15) but they can't sell those online.

    I have a feeling that one of the side terms of this new deal is that the other deal isn't gonna get renewed.

  18. PSP by WorkEmail · · Score: 4, Funny

    I wonder if when you download a song you will get 1,000 pop-ups asking you to but a Performance Service plan in case your mp3's ever get erased or damaged.

  19. 2 for 1 Napster cards by Anonymous Coward · · Score: 3, Informative

    I hear that in July a lot of retailers that currently sell Napster cards are going to be selling them 2-for-1.. that's probably not too bad a deal. $15 for 30 songs.. sure beats buying a CD!

    1. Re:2 for 1 Napster cards by Johnathon_Dough · · Score: 3, Insightful
      Except you need to get an account with Napster to use them, and then you are in their system...

      Oh, and you also get WMA files. blech.

      Somethings aren't worth the price.

      --
      If you are one in a million, then there are six thousand people who are just like you.
    2. Re:2 for 1 Napster cards by Anonymous Coward · · Score: 0

      It all depends on the music. If all 30 songs are the same tired top 40 formulaic crap they tend to peddle, then $15 doesn't sound like such a good deal then.

      I know taste is subjective and there is no accounting for style. FWIW, I've ordered many CDs from PsyShop at PsyShop. The prices are not bad, the music is excellent, and the shipping was very quick considering it had to cross an ocean to reach me.

      Maybe another way to state this, is that I've taken great offense to how the RIAA and the major labels have handled the whole situation. From now on I don't buy from them, even if it means I have to send my entertainment dollors overseas... so be it then.

      And before someone tries to reverse my tired formulaic comment back onto what I listen to. My style is goa trance from approx 1995-2000. Good stuff. To bad a lot of it has gone out of print and impossible to buy any more. I do think that a lot of the new goa/psytrance style has lost its heart and soul and is too lacking in actual music, complexity. Like it got dumbed down and now its boring and simplistic enough that many acts are getting popular.

    3. Re:2 for 1 Napster cards by darnoc · · Score: 1

      I prefer BitTorrent.

    4. Re:2 for 1 Napster cards by Anonymous Coward · · Score: 0

      Their prices are good too.

  20. Longer Checkout Times by sjb2016 · · Score: 5, Funny

    Best Buy Clerk: Thanks for shopping with us today. Would you like to sign up for a Sports Illustrated or Entertainment Weekly Subscription with your Napster purchase? Perhaps sign up for Rhapsody as well?

    Customer: I'm not interested.

    Clerk: You know for just $.45 you can purchase an extended warranty on your Napster download. It cover's against damage caused by power surges, unlike Naptster's own warranty.

    Customer: Not interested.

    Clerk: Oh, it looks like we're actually out of that song, sorry.

    1. Re:Longer Checkout Times by Foreign16 · · Score: 1

      This is so true. After working there a while ago, I can't foresee a worse job than pitching everything there is to pitch at the checkout.

  21. best buy sucks by Anonymous Coward · · Score: 3, Funny

    It's so fun trying to shop there.. all you hear is *BOOM* *BOOM* *BOOM*, courtesy of the idiots in car audio.

    1. Re:best buy sucks by Talking+Toaster · · Score: 1

      It's so fun trying to shop there.. all you hear is *BOOM* *BOOM* *BOOM*, courtesy of the idiots in car audio.

      You can both drown it out, and really confuse people by playing Japanese Noise Artists instead.

      --
      Howdy Doodly Doo!
      Anybody want some Toast?
    2. Re:best buy sucks by Anonymous Coward · · Score: 0

      You know, the last time i went into a bust buy store several years back was to manhandle a home stereo unit that i was considering for purchase online. Since some websites are so vague about what "features the products they sell contain" i just wanted to look at the item in person.

      I only wanted to see how many "inputs" and "outputs" were on the back of the unit. I told the person who insisted on helping me that i was only there to see the unit before i went home and purchased it, thus negating his stores chance of selling me unit and their needless 'service policy'. Talk about one Pissed Off CSR.

    3. Re:best buy sucks by Bombcar · · Score: 2, Funny

      Teh best (and I don't say I ever did it) is to make a CD that consists of 5 minutes of silence, and the something like "Bitch School" or "Hell's Bells". Or even better, grab one of their "Best Buy Demo CDs" and "edit" it.

      Find the control deck. One deck is usually running all the speakers, subs, etc.

      Put your CD in. You now have 5 minutes to turn up the volume, and turn on as many speakers as you can. It is possible to get more than one pair at a time to turn on with selective glue or tape application.

      Now wander to the other part of the store and wait for the Audio Assault. :)

      BOOM BOOM BOOM BITCH SCHOOL!

    4. Re:best buy sucks by Anonymous Coward · · Score: 0

      That's mean. You could hurt the ears of innocent customers.

    5. Re:best buy sucks by Anonymous Coward · · Score: 0

      I don't know, that could be bad...

      I've heard rumors that there were no special effects used for the face melting scene from raiders of the lost ark; it was actually caused by japanese noise. :/

  22. A good thing about owning an iPod... by ajservo · · Score: 1

    When I'm out shopping in retail outlets, I can drown out sales people and muzak of Best Buy with my iPod.

    I've grown fond of not having to pay attention to the part timers there pestering me if I know what a wireless router's for, or if I need 6 years of free magazines.

    Now I have another sales pitch to ignore from Best Buy.

    So far, I've ignored:
    MSN
    Real Rhapsody
    Entertainment Weekly
    Time
    Best Buy Credit Cards
    Alienware Systems
    The Rolling Stones

    now: Napster!

    Best Buy: The corporate whores of consumer electronics!

    1. Re:A good thing about owning an iPod... by will.murnane · · Score: 1
      Although I'd be the first to agree with the whole "corporate whores" thing, I think everyone is inflating the moronic nature of the average bb employee. While they all seem like cattle to us, to Joe Sixpack, they know what they're talking about. The only way that these employees can tell the difference between the fairly well-informed /. reader and the aforementioned Mr. Sixpack is for you (yes you) to wear a large sign stating "do not help me" or something of that nature. The friendly people at best buy will then leave you alone.

      On the whole "would you like a free can of spam with that" thing, it's their job. McDonalds employees say would you like fries with that, Best buy employees say would you like six months of junk mail with that. You are free to refuse either offer. However, it's part of their job, and you can't deny that, no matter how lazy they appear, that's one part of the job that they fulfill quite well.

      I think that, on the whole, what we've learned it that being a best buy employee sucks. Lots. Cut them a break. Disclaimer: I don't work at best buy or napster or any of the above services. I don't patronize either. I think the employees are idiots too. However, the only way to improve the average is to work there, and I don't think so.

    2. Re:A good thing about owning an iPod... by ajservo · · Score: 3, Interesting

      I'm not downplaying their stupidity. I know of it intimately.

      My local best buys are rife with kids who picked a department out of a hat to work in.

      I was shopping for a cell phone headset, and found another customer milling over buying an iPod. The employee was lost as to how it worked, what music was compatible, if it even worked on a PC. I waved mine around, offered help, and the BB employee VANISHED for 20 minutes. I ended up helping the customer all the way to getting his 'pod out of lockup. He even chased me down at the register to thank me...

      2 weeks later, I was shopping for a wireless router, and accessories for my computers and xbox. I had the video games guy tell me that the xbox MUST be wireless when you have a wireless router. meaning, you can't run a line from the ports on the back of the router to the unit.

      And the computer dept guy told me that the wireless unit had to be from linksys in order to work with the xbox adapter.

      I don't take terrible issue with their advice, since I choose to ignore it, and go against their recommendations. But there are people out there spending their hard earned cash on stuff they don't need, want, or are pressured into buying, simply because the 16 year old on the floor is supposed to be a percieved "authority" on their chosen department's products. Their customers don't deserve this service. People are being lied to about quality and preference by a child's part time job. If the kid's got parents that bought him a Sony/Panasonic/Samsung/etc. TV/VCR/DVD player, they're biased. Let them spend their own money, do their own research and form their own REAL opinion about what's good and what's not, and not base it off of what they think looks cool.

      Hell, I'd even settle to find a kid working at a BB who can properly manage to navigate their way through setting a TV up via Video Essentials. They don't even align their floor models for good color and brightness.

      That's why I'd support Tweeter or Ultimate Electronics over BB, since at least they have the forsight to hire people who have SOME knowledge of what they sell.

    3. Re:A good thing about owning an iPod... by Anonymous Coward · · Score: 0

      I think it is important to recognize that the company is to blame for these sort of problems as much as the employees are. As someone who works for Best Buy I can attest to the fact that the training offered by the company is very minimal. Because Best Buy is focused on the bottom-line they ignore the need for proper training due to cost. There are basically three types of training at Best Buy, web-based e-learning presentations, team meetings, and direct one-on-one training with co-workers. The first type, web-based e-learning is probably emphasized the most and is used to train employees about company policies and product knowledge. E-learnings are presented through a web-based system and typically use Macromedia Director or Flash. They provide a general overview of a given topic, what it is, what it does, and how it works. With regards to a particular type of products relevant accessories of key service plan selling points may also be mentioned. Like many PowerPoint presentations these e-learnings look fancy and are presented in my slides or pages, but offer very little content. E-learnings fail in two important respects: First of all they don't develop any real understanding of the technology and secondly the presentation doesn't help employees retain much of the information presented. After completing an e-learning there is a short quiz at the end consisting of around ten questions. To pass you usually must answer 80% of the questions correctly. E-learnings are usually taken on the sales floor when employees have a free moment. It is worth mentioning that the general noisiness of the store doesn't make for an environment real conducive to learning. So it goes. The second type of training, team meetings is nothing but a joke. Team meetings are usually held on Saturday mornings, often starting around 7:30am. Some stores may hold their meetings on Sundays either in the morning or evening because Best Buy closes early. From my experience team meetings are a complete waste of time. I don't feel like saying much about them, except to emphasis that they are boring as hell. The final type of training, one-on-one with co-workers is probably the most important because of its influence upon what employees sell to customers. Most people are probably the least reliable source for good information, especially technical information. From what I've read in this thread I'm concerned about what some Best Buy employees are telling their customers. It is troubling that some people are willing to accept what they hear from ill-informed Best Buy employees and buy a product because of it. Personally I've always tried to be honest with my customers and provide them with accurate information. When customers have asked me something I didn't know or wasn't sure about I've always tried to find the right answer for them. When there have been times I couldn't answer their question I've always been comfortable telling them I didn't know. Deceiving customers to get the sale or to talk them into buying something is wrong. I personally wouldn't feel right about working there if I engaged in anything like that. I would like to know if the people who deceive customers and outright lie to them do it because they are unethical or because of pressure from management? Perhaps it is a little of both... When people are educated and informed they can sometimes be the best and most accessible way to learn new information. But the truth is that most people aren't as educated and informed as they would like to believe they are. So although a Best Buy employee might earnestly believe he knows everything about computers his co-workers should be careful about what he tells them. It doesn't surprise me that people have bad experiences at Best Buy. As a customer I should think some of Best Buy's practices are just annoying. Working there as an employee some of these we are asked to do annoy me. Contacting customers is one thing, but having to offer the customer services and subscriptions, plans and accessories can be too much. Over the last year Best Buy h

  23. no one with two brain cells to rub together by kayen_telva · · Score: 1

    would ever value "napster"at 10 million

    the only value they have is the name

    1. Re:no one with two brain cells to rub together by Anonymous Coward · · Score: 0

      So? It's a valuable name. When you hear Napster, it immediately recalls the glory days of file-sharing, bringing most swappers a warm, fuzzy feeling. Instant brand recognition (more or less) is most certainly worth paying for, especially when it gives a warm fuzzy feeling.

      Napster offers almost the same thing as Rhapsody service-wise, yet guess who's doing a lot better? Yeah, you got it - the company with the super-recognized name, Napster.

      We did a small focus group a couple days ago comparing Napster2 to Rhapsody[1]. This might come as a huge surprise to some people, but more college students (the group surveyed) thought that _Rhapsody_ was the better program after some usage of both. It was a significant margin, too.

      (Before people get started, I have _nothing_ invested in the results of the focus group. I would not be able to use either program, seeing as I'm a Linux user. No one is slipping me cash under the table, either.)

      If you don't think the Napster name is an extremely valuable asset now, I don't know what else to say. It's single-handedly handing Roxio the subscription MP3 market.

      I'm posting as an anonymous coward only because I'd rather not disclose _where_ we did the focus group, being as we are in negotiations with several entities.

      [1] The results of the focus group were actually quite surprising overall, but it was small enough that I wouldn't feel comfortable relying on it without further research. The most fascinating result was that, out of a maximum 5, Napster got a n overall 3, and Rhapsody got an overall 5. Not bad.

  24. However.... by cr0y · · Score: 1

    How will the pricing scheme be setup? iTunes $.99 per song is hard to compete with, especially that apple 'claims' they make very little, if any money on selling songs.

    --

    ItWasFree.com - Take the mystery
  25. Dotcom mania rears its ugly head again by Anonymous Coward · · Score: 0

    Napster is one of those companies going through the motions until it dies an inevitable death. The idea that Napsters stock would be worth over $10 million is laughable.

  26. Best Nap... by AntiChris · · Score: 0, Offtopic

    I don't know what you people are talking about... I work at Best Buy (and another place) and I haven't had a decent nap in soooo long. I'm tired now. Time to go to sleep so i can wake up and go to work in the morning

    --
    From 0 to drunk in $20
  27. Is it just me??? by gbulmash · · Score: 4, Funny
    Every time I hear a story about Napster, I feel really sorry for the deluded marketing executives who think it has any sort of "cred" anymore.

    It used to be about sharing, now it's about selling. Not that selling is a bad thing or that sharing is a good thing. It's just that the two are very opposite in consumer's minds, yet there are these dumbass MBA's who somehow think that just branding something with the Napster name will make it cool, so they bought the name.

    If you could buy cool, Bill Gates would be The Fonz.

    - Greg

    1. Re:Is it just me??? by PsiPsiStar · · Score: 2, Funny

      >If you could buy cool, Bill Gates would be The >Fonz.

      An over the hill mainstream pseudo-rebel from the previous generation? Sounds more like Steve Jobs.

      --

      ___
      It's the end of my comment as I know it and I feel fine.
    2. Re:Is it just me??? by Anonymous Coward · · Score: 0

      ... and the clap twice. EHHHHHHHHHHH!

    3. Re:Is it just me??? by Anonymous Coward · · Score: 0


      If you could buy cool, Bill Gates would be The Fonz.

      I think he'd be closer to Carrot Top.

  28. Napster? by coopaq · · Score: 1
    Is Napster that sharing technology like Gnutella and Kazaa?

    I thought so.

  29. Old News. by SatanicPuppy · · Score: 1

    I saw Napster stuff on the shelves in there a couple days ago...made no sense to me then, and even less now. It was good, now its gone, let the brand die for gods sake.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    1. Re:Old News. by racermd · · Score: 4, Informative

      I saw Napster stuff on the shelves in there a couple days ago...made no sense to me then, and even less now. It was good, now its gone, let the brand die for gods sake.

      Actually, this might be different than what you saw. The intention here is that Napster and Best Buy will be marketing music together, instead of idependently. This is interesting for a number of reasons:

      1: Napster is currently in a rather weak position when it comes to promotion. Let's face it, their credibility is zilch with the fickle internet-enabled teens and early-twenty-somethings. Corporate brass, aka "Blue-Haired's", don't sway so easily and still see the Napster name as something the kids are into. This alone is dangerous territory. (And I agree with you, the Napster brand should just be allowed to die on it's own.) And this younger crowd is where roughly 80% of the music industry gets their paycheck.

      2: Best Buy sells music as a loss leader to get people in the stores to buy other things, mainly product accessories where margins are at their highest. This loss leader approach is a proven, successful marketing technique, especially for Best Buy.

      The Best Buy/Napster deal makes sense due to one last interesting item:

      3: Best Buy typically buys proven, successful solutions to expand their business, instead of developing anything in-house. I cite Geek Squad as my prime example, and there are plenty of others if someone else decides to do the rest of my homework for me.

      But how Best Buy can see Napster as a successful entity is beyond me. Perhaps they see value into bringing it under it's own umbrella of operations and making it work for them instead of with them. Direct control would certainly be easier, which might just be what Best Buy is aiming for.

      Otherwise, I think Best Buy got wound up stuck with some magic beans...

      --
      My sources are unreliable, but their information is fascinating. -- Ashleigh Brilliant
    2. Re:Old News. by Anonymous Coward · · Score: 0

      The Musicland Group was a, ahem, very successful addition to Best Buy....RIGHT.

      Don't be misled. BB can fuck up just like any other corporation.

    3. Re:Old News. by timmyf2371 · · Score: 1
      I saw Napster stuff on the shelves in there a couple days ago...made no sense to me then, and even less now. It was good, now its gone, let the brand die for gods sake.

      You've obviously never tried the new style Napster.

      --

      Backup not found: (A)bort (R)etry (P)anic
    4. Re:Old News. by SteveZep · · Score: 3, Insightful
      2: Best Buy sells music as a loss leader to get people in the stores to buy other things, mainly product accessories where margins are at their highest. This loss leader approach is a proven, successful marketing technique, especially for Best Buy.

      If you're correct about this, and I'm sure you are, the deal with Napster makes no sense at all. One of the main advantages of online music services is that you can download music from the comfort of your own home without having to make those pesky trips to the music store. Oh wait, Best Buy is the music store, and they make money by selling you gizmos while you're there to buy cd's. Except they just showed you a place that lets you get the music you want without having to go their stores. Aim gun at foot, pull trigger.

    5. Re:Old News. by w3weasel · · Score: 1
      2: Best Buy sells music as a loss leader to get people in the stores to buy other things, mainly product accessories where margins are at their highest. This loss leader approach is a proven, successful marketing technique, especially for Best Buy.
      correction: Best Buy sells a select few cd's at... a loss... to get people in the stores.

      you'll find $18 - $22 dollar cd in best buy, just like in any other retailer

      --

      Just as irrigation is the lifeblood of the Southwest, lifeblood is the soup of cannibals. -- Jack Handy

    6. Re:Old News. by JamesOfTheDesert · · Score: 1
      Corporate brass, aka "Blue-Haired's", don't sway so easily and still see the Napster name as something the kids are into.

      Corporate brass, aka "Blue-Haired's"? Eveyone I know with blue hair is, like, 15.

      --

      Java is the blue pill
      Choose the red pill
    7. Re:Old News. by Enry · · Score: 1

      You still need something to play the music on. That's more expensive than the music itself, takes up far less shelf space, and has a higher margin.

    8. Re:Old News. by SteveZep · · Score: 1

      That's true. However, an MP3 player is usually a one time purchase, or at least a once every few years purchase, which means infrequent trips to the store if you can download music for them from home. On the other hand, new CD's come out every Tuesday. If you want to generate traffic in your stores and have lots of chances to sell gadgets, it seems counterproductive to me to encourage people to download music from home.

      Another potential problem with the Napster deal for Best Buy is that Best Buy currently sells iPods. I wonder if Apple will continue to allow them to be sold there once they get wind of this deal. If not, the sale of Napster branded MP3 players won't likely make up for the loss of iPod sales, given that iPods pretty much fly off the shelves.

    9. Re:Old News. by Technician · · Score: 1

      2: Best Buy sells music as a loss leader to get people in the stores to buy other things, mainly product accessories where margins are at their highest. This loss leader approach is a proven, successful marketing technique, especially for Best Buy.

      Boy, got that one right. I was in to buy the deal they had on a Linksys router. Decided to pick up some network cables to plug it in... About fell over from sticker shock. (a set of 4 cables were about the same price as the router) Left them on the shelf and went to my favorite store to pick up the $2 cables instead.

      --
      The truth shall set you free!
    10. Re:Old News. by racermd · · Score: 1

      I'm gonna have to kinda disagree with you there... yeah.

      Best Buy has plenty of clout in terms of retail volume. If I remember my figures correctly, they're the 2nd or 3rd largest retail chain in the world (Wal-Mart is first, I think). It would not be in Apple's best interests to suspend sales of iPods through Best Buy just because they're selling a competitor's product. Best Buy really couldn't care any less, as they're making a killing on so many other items. iPods are a proverbial drop in the bucket.

      Let us not forget that Apple is making their money in iPod sales to cover their own loss-leading product, iTunes. Getting iPods out of such a large retail channel as Best Buy would hurt the bottom line a bit too much.

      --
      My sources are unreliable, but their information is fascinating. -- Ashleigh Brilliant
    11. Re:Old News. by racermd · · Score: 1

      Eveyone I know with blue hair is, like, 15.

      Hehe... Yeah. I still know a few of those kids, too. But it was really a reference to those people so old and gray that their hair starts appearing almost steel-blue in color. If they actually *had* any hair, that is. Many executives of large companies fall into this category. (Just don't flame me for making too broad a statement - after all, I qualified that with "many", not "all".)

      But, I'm sure you knew that already, and you were just poking fun at the 15yo kids dying their hair blue (and other non-natural hair colors) to rebel against this\that\theOtherThing. My explaination was probably not even neccessary, right? ;)

      --
      My sources are unreliable, but their information is fascinating. -- Ashleigh Brilliant
    12. Re:Old News. by SteveZep · · Score: 1

      You're right. I was just speculating on Apple's possible reaction to the news of the Napster/Best Buy deal, but as you correctly pointed out, it's unlikely that it will lead to Apple pulling iPod's out of Best Buy.

  30. Just great, all we need... by Anonymous Coward · · Score: 1

    This is all I need in home office when i am selling a computer. Today, selling a computer, this is what i had to pitch to the person:

    "System Customization" (read: install windows updates)
    Antivirus Installation (read: 1 year of norton antivirus installed)
    System Restore Disc set (read: we make the backup discs for you)
    3 year service plan (read: we make lots of money)
    UPS/Battery back up
    "CHUMBO" (3 for 49.99 software titles)
    AOL or Netzero/Juno
    Broadband internet if they have dialup already
    Vonage if they have broadband already
    Rewards card
    best buy credit card
    netflix
    rhapsody
    entertainment weekly / sports illustrated
    and of course, USB cable for the printer, ink, paper, monitor wipes, and whatever other accessories the manager wants me to sell today.

    after going through all that shit, it is amazing we sell as many computers as we do.

    postin AC, even though i could care less about keeping my job at best buy. My manager doesn't like that I don't pressure people into getting service plans, or turn away those that dont buy them, so he only gives me ~5 hours a week. Because they only made 800 million+ in profit last year.

    1. Re:Just great, all we need... by Anonymous Coward · · Score: 0

      I'd make a little phone call to Open Line concerning that son of a bitch manager. He can't discriminate against you because you are following company policies of not pressuring customers into buying. Open Line is posted in your employee break room. Get that bastard fired!

  31. Meanwhile, in fair Gotham... by Tarantolato · · Score: 0, Offtopic

    Chief O'Hara: Our lady's tits, Commisioner Ashcroft! That no-good Napster is up to its ol' shenanigans again!

    Commisioner Ashcroft: This can only be a job for HATCHMAN .

  32. Napster in Supermarkets by Talking+Toaster · · Score: 3, Informative

    Is this really such a big deal?

    I've seen Napster gift cards in a local supermarket chain. OK they cell other stuff, kinda like a nice Target, but there are a lot of them in the Northwest.

    And, some have already questioned that the whole of Napster is worth $10 million dollars, but why would they pay that much for just selling little cards that give you codes to download stuff?

    Doesn't seem too much different from pre-paid long distance cards to me.

    Anyone seen these cards in other stores?

    I guess it is incentive to give customers the Hard Sell.

    --
    Howdy Doodly Doo!
    Anybody want some Toast?
    1. Re:Napster in Supermarkets by Cracula · · Score: 1

      I just saw them in Smith's the other day here in Utah.

  33. napster? by Anonymous Coward · · Score: 0

    That is so 1999.... do we really care about napster these days...

    This also proves a point, Best Buy is soooo outdated with technology they think napster is still cool... give up with the times best buy :)

  34. WTF? by Eric_Cartman_South_P · · Score: 0, Flamebait
    What about mac's,

    Use iTunes with an iPod, fucknuts!

  35. worthless... by Exocrist · · Score: 0, Redundant

    napster has become pretty worthless, all this is is a waste of money for best buy, unless they can work miracles

  36. silly best buy by spacerodent · · Score: 1

    I bet they offer extended warrenties on the mp3s

  37. In Other News by An+Anonymous+Hero · · Score: 1

    ...the new names of co-branded State Farm Insurance plans: bin Laden (Life), Arafat (Home Owner), Lady D. (Car), etc.

  38. I wonder how they decide who to follow by Anonymous Coward · · Score: 0

    I went to a Best Buy three or four times in the last two months (shopping for a MP3 player), and my experience was the complete opposite of yours. I had several questions about the stuff I was trying to buy, but none of the employees offered to help me. Several of the employees patrolling the store saw me, but they would turn towards me, look at me, and then just continue walking away. I approached a few of them, including some at the counters, and tried to get them to notice me, but they all seemed too busy talking to each other or working on the computers.

    When I finally found someone who looked relatively unbusy, I took the initiative and asked him a few questions. He answered them and then left as soon as he could.

    They were all busy with something (not other customers), and none of them came up to me and asked if I needed anything. It's not like I went in during a busy hour or a big sale or anything, just the middle of the day during the middle of the week when most people were at work. Maybe it was just me. Perhaps I need to bathe more often. I don't know.

    I sure wish I got more attention. Ultimately, I just left the store out of frustration. Seems like some of us hate the attention, while others love it. Guess they just can't win :)

  39. Re:About your sig--I'm aware this is off-topic by Anonymous Coward · · Score: 0

    I think you're an ignorant tool.

    Oh look! I'm right!

  40. Now THIS is different... by droopus · · Score: 1

    The only trouble with the Napster/Best Buy deal is that it is essentially still attached to the 1940's business model of "having media." That's almost impossible when the alternative is convenient, ubiquitous and free.

    Sponsored music ...that's the key! Steve Winwood music and video sponsored by NBC and AccessHollywood. We get free tunes and video, they get people seeing them support a new concept, and Winwood gets his music out there and sells concert tickets. Everyone wins, and the lawyers are back to doing wills and divorces.

    Yeah it's not 50 Cent, but this is a way cool idea. Why not match products with artists? I'd listen to five seconds of product ID for a free tune, wouldn't you?

    Oh the Winwood site has a contest to win an autographed Stratocaster for those guitar or memorabilia whores out there.

    --
    "The pie shall be cut in half and each man shall receive.....death. I'll eat the pie."
  41. They're giving away stock worth $10 million? by Anonymous Coward · · Score: 0

    Must be some other company's stock they happened to acquire...

  42. Best Buy, Minnesota and the Death of Music by teamhasnoi · · Score: 4, Interesting
    This is horribly off-topic, so mod it down, but I had to rant about this for a bit. Best Buy used to have a 'local music' section but killed it for more blonde singdancers. They supported bands from here until the endcap was needed for mousepads.

    1st Ave just lost the guy who's been running the club for the last 30 years. This is one of the last nails in the coffin of indy music in Minneapolis, and probably MN. Sure, bands are still going to play and write, but the locales have dwindled over the years. One of the few bars left with any integrity is the 400 Club in Mpls.

    I've watched the slow dissolution of original music in MN for the last 5-10 years, and the clubs that host them replaced with Clear Channel owned properties and cover band havens.

    I don't buy music from Best Buy, I don't support Clear Channel, and I ain't gonna be picking up any songs from Napster.

    But someone will.

    1. Re:Best Buy, Minnesota and the Death of Music by bdptcob · · Score: 1

      I'm not so much interested in local bands as I am yet unknown bands. I've found that Target as a Up and Coming section (or something like that) with really good prices. Before the Vines got big, I got their cd for 7.99. They have their own endcap at most stores.

  43. Extended warrenty by Moocowsia · · Score: 0, Redundant

    Now every time you download a song it there will be an annoying pop up window asking you if you want to pay a bit more for an extended warrenty.

    --
    Moo!
  44. Almost...but none have it right yet by harlows_monkeys · · Score: 1
    Reading the description of their service at napster.com, they almost have it right, but not quite.

    I've bought on CD most of the music I want to permanently own, so am not all that interested in Napster's options to buy music (same goes for iTunes).

    Napster's "stream any of 700k tracks for a flat $10/month" plan looks nice. It would be a way to listen to all that music that I don't feel like buying, but would like to occasionally listen to, and would be a great way to find new music.

    However, I want to be able to use my portable for that. So, this is what I want:

    • Flat rate for unlimited streaming on my PC. This covers most of my needs, since most of my listening is while working at my computer.

    • Something like what O'Reilly's Safari Bookshelf does for books for my portable. That is, I'd be allowed to have a certain number of albums, as part of my flat monthly fee, on my portable. There would be some specified rate at which I could replace these albums.

  45. Missing the point here???? by l0ungeb0y · · Score: 4, Interesting

    This deal makes absolutely no sense.
    Why can't retailers get out of the "tangible object" mode and realize that it's bits that are being sold not a product that needs a bunch of packaging.

    What I'd like to see is an obitquitous KIOSK equipted with touchscreen, a mag-card reader and USB/USB2/Firewire cables.
    User walks up, browses the online store via the touchscreen, makes a shopping cart and swipes their credit card to copy songs to a /temp/$user directory. User is prompted that their files are ready and to attach their MP3 player via one of the available cables and transfer their files over. As another option, blank CD's could be available in a handy vending machin for $.50 a pop and the KIOSK equipted with a slotloading CD Burner.

    The point is, this is something that makes no sense for bestbuy, but makes perfect sense for a company who wants to build and market a network of KIOSKS that could be installed at 7-11, blockbuster, Kinkos, Malls and well... just about anywhere that you could stick one.

    1. Re:Missing the point here???? by m3djack · · Score: 1

      That's kind of a step in the right direction. It does seem pointless though when I don't even have to go to the store in the first place if I just browse and buy the music from an interface like the iTunes Music Store. I'm not really sure why I would be motivated to go to Best Buy to buy digital music.

      I don't really go to brick and mortar stores anyway unless I absolutely have to have a product today. It's easier, usually cheaper, and takes less time to do it from the comfort of my own.

  46. Too bad by blakeh · · Score: 0, Redundant

    Now Napster will have a bad name

  47. switcho-chango by coeus_theoi · · Score: 4, Informative

    I worked for Best Buy less than 3 months ago for about a year in the PCHO(that's personal computer, home office to you outsiders)/Software department. Those little Napster demo disks and subscription kiosks have been in most Best Buy stores since before Thanksgiving, 2003. We employees were briefed on the future of the "BestNap" alliance way back then and even had a Napster rep visit several times, handing out Napster demo subscriptions, nifty little badges, keychains and necklaces advetising Napster. The usual fare brought to us by reps, nothing different. The only oddity was the fact that I began my internet career upon exposure to Napster at its very beginning as a fringe underground utility only to see it represented at my job by a slick gentleman in a suit and tie!!!

  48. We'll take the mistery box. by Anonymous Coward · · Score: 0

    I know it's not related, but I boggle at your website. Either I'm tired and having much difficulty, or it's like a maze. :)

    Dunno bitch school, but if there's much twang and banjo, I'll do it! You should all experience the power of the banjo. Once I was at this party (not really) and some country music came on... This guy vomited a stream of joy 15 feet, like in that old Scott Baio movie (who me? no you! get into my car!).

    That reminds me of a story I heard of some crazy customer at best buy.. Couldn't quite make it to the bathroom, so she just dropped her drawers and let 'er rip. I've seen some nasty stuffs back in the day at walmart; differently-abled(tm) peeps relieving themselves and such, but never anyone taking a dump in random locations.

    1. Re:We'll take the mistery box. by Anonymous Coward · · Score: 0

      My website is basically a badly edited thing that allows me to give links to people.

      Someday I'll learn how to make a decent page.

      For now, you win the super mario bros award.

  49. Re:silly best buy (pancakes!) by Anonymous Coward · · Score: 0

    Yeah, won't that be nice.

    You step up to the cash register and all of a sudden that individual is no longer just ringing up your items, he/she is also selling you more crap you don't need (frick credit cards, magazines and extended warranties), and taking your phone number and/or zip code (again?!).

    Best Buy... D:

  50. Wrong dept? by MachDelta · · Score: 1

    Don't worry, he probably works in the home appliances department and only goes into the computers section to laugh at the customers. Its all good.

    1. Re:Wrong dept? by ryan89 · · Score: 1

      I work in appliances and do just that. Dont have to offer all the bullshit to my customers and I still get the discount.

  51. How to avoid the sales droids by tokabola · · Score: 1

    I work in an office supply (national chain) store, and we are forced to kind of pester people. We do make some attempt to avoid having every sales droid hit a customer, but it happens. I've even hit up the same person more than once (you all look alike to me after a couple hours on the floor). I'm not proud to be a sales droid, but since my real job got outsourced and my rent payments didn't...

    The best way to get the droids to leave you alone is to hold a cell phone up to your ear and pretend to be talking to someone. Simple and effective. Since modern cells are so small, you could probably even just pretend to hold a cell phone to your ear if you cup your hand right!

    Tommy

    --
    Open Source for Open Minds
    1. Re:How to avoid the sales droids by bdptcob · · Score: 2, Insightful

      There are not too many things more rude than customers on cell phones. I've said it once and I'll say it again, cell phones are the most detrimental inventions ever. Detrimental as far as common courtesy, manners and politeness.

    2. Re:How to avoid the sales droids by darnoc · · Score: 1

      You could just tell the sales people you are, "OK." I think they will understand. Or, you could engage them in a conversation about how they like selling [ fill in the blank ]. That could be interesting.

    3. Re:How to avoid the sales droids by cr0sh · · Score: 1
      At one time (when they started), Best Buy's marketing pitch was that the sales people would go out of their way to leave you alone - they would only help you if you asked for it.

      Has this changed? I haven't been in a Best Buy in over 2 years (last time was while shopping for a freezer - ended up buying one at Lowe's)...

      --
      Reason is the Path to God - Anon
  52. Cool, you got a working speech-to-text program? by Simonetta · · Score: 0, Offtopic

    While reading your comment I suspected that it was done with Speech-to-Text software and a microphone. With a really fast CPU and a well-trained set of individual voice parameters you can get text like this: long rambling and folksy but with almost no misspelled words.

    You gotta remember to say "New Paragraph" every once in a while! It's not natural but it vastly improves the readability of the generated text.

    This technique is great for commenting source code. Just get the person who wrote it (usually the only person who understands how it works and usually the person the least interested in actually writing comments) to describe what it does by talking about it. Put a picture of a beautiful movie star next to the screen so he can pretend that he is describing it to her (this technique works best with geeky guys) and she is really interested.
    After an hour you have an astonishing amount of text that describes in great detail how the code works. Get a software assistant or intern to either edit the comments into the source or provide an HTML link to the correct part of the source from the text description file.

    Personally I think source code should look like a thriller novel. The comments should be descriptive paragraphs and the actual code to be compiled would be like dialog with quotation marks around each line. It would be much easier to read after it was finished for its upkeep. It would also be a big advance in software engineering. However, no one else on Slashdot seems to think so.

  53. They're desperate by Anonymous Coward · · Score: 0

    iTunes Music Store is kicking their ass all around the block in the US, and they don't even rate #2 in Europe.

    Napster v.2 is a miserable flop, though I'm sure they'll keep it going for another six months to a year.

  54. This is great! by platypibri · · Score: 1
    The very last brand I'd consider in digital music in the very last place I'd want to go and buy it. It makes sense, bundle a lousy music service with lousy customer service to make it a completely lousy experience.

    Sorry, I guess that sounds like I am a troll or flame bait, but honestly, I have NEVER had a GOOD shopping experience at Best Buy. Even when I was just running in to get a cd, it was a conjested hassle. But my LAST time there took the cake. I had to wait 20 minutes to get an employee to sell me my Canon A75 there.

    Some people will say I could have went somewhere else. Yeah, I could have. Maybe I should have. (sadly, my sole motivation for staying was an unusually lucky parking spot) But now for ALL of my purchases, I am inclined to drive the extra few blocks to Circuit City or The Good Guys. I never want to go there again. So yes, Best Buy made an impression on me.

    --
    Yeah, I guess I'm funny like that.
  55. The fad is over the brand is tarnished by StateOfTheUnion · · Score: 4, Insightful
    It surprises me that out of touch execs would think that Napster still has marketing cache, street cred, or other intangible brand value that would cause investors to back it . . .

    Orginally napster depended on the size of its marketshare to succeed . . . like the telephone, the more phones hooked up to the network, the more valuable the network became (the potential to call more and different people and businesses), at its peak, napster was by far the biggest network of its kind (even the only network of its kind) . . . like microsoft on the desktop with a lot of the evil removed (or focused at the RIAA depending on how one looks at it)

    Napster no longer has its network . . . it had been defunct for a long time, it has been trying to reinvent itself on exactly the business model that it was working against . . . but most importantly, its no longer the big kid on the block. Its not the biggest, its not the most popular, and in the selling of songs online, it certainly does not have the brand recognition of being a leader (currently that goes to Apple and the ipod.). Napster is now a follower, not a leader and the brand tarnished . . . napster is the sellout, they are the ones that lost the lawsuit . . . They were even bought by one of the major labels. Their rebellious market credibility was gone a long time ago.

    Why is BestBuy partnering with them? Perhaps to compete with WalMart. Successful or not, BestBuy cannot afford to let WalMart get a beachhead in the higher end consumer electronics market through online music sales . . . Basically, BestBuy is doing this because they have to in order to protect their marketshare from the big kid on the block with the virtually infinite spending account.

    Where does this leave Napster . . . somewhere between the pet rock, beanie babies, and mood rings, after the fad was here and gone.

  56. Accessories by SuperKendall · · Score: 1

    They also carry all the accessories though, and probably make a pretty penny from them - if they stopped carrying the iPod it would look odd to have the accessories there alone.

    Also, there's the factor of not having one particularily cool tech gadget - Best Buy likes to have as many of the best-selling gadgets as possible as it helps define the market segment they live it. If they ceased selling iPods it would sort of mark a trend to them becoming more like the Wal-Mart of home electronics rather than Target (in terms of rep and the kind of people who shop there).

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Accessories by darnoc · · Score: 1

      Yes of course, I meant to mention accessories but forgot. ;) 50% profit margins on accessories are good.

    2. Re:Accessories by falcon5768 · · Score: 1

      plus they ALSO sell Apples monitors, which is a lot more than $20 of profit

      --

      "Slashdot, where telling the truth is overrated but lying is insightful."

  57. Remind me... by Neualiluj · · Score: 2, Interesting

    ...of this (unrelated) strip.

  58. Well by Kjella · · Score: 2, Insightful

    If it's so obviously illegal, why is it still up? If they're that certain this is illegal, why not get a legal injunction? It's not like the RIAA couldn't post the bond. Even in Russia there's a legal system (particularly if you have money, bleh, but that's something the RIAA do).

    The RIAA claimed Napster was illegal. They were proven right. The RIAA claimed KaZaA was illegal. They were proven wrong. Until they actually take it to court, it is just a claim. Anyone can make a claim. SCO can make a claim against Linux, which they have done in the press but not in court.

    Kjella

    --
    Live today, because you never know what tomorrow brings
    1. Re:Well by Anonymous Coward · · Score: 0

      Because oh idunno ITS IN RUSSIA! No one gives a flying flip about US Copyright in Russia!

    2. Re:Well by hotzeyboy · · Score: 1

      Good question... I think russian copyright law and contract law is quite vague in these circumstances and although its probably illegal, it would be almost impossible for the RIAA or (ARIA in au) to bring to trial but IANAL...

    3. Re:Well by Anonymous Coward · · Score: 0

      It matters to me very little whether the service is legal or illegal. The fact remains that none of your "few cents per song" is making it to the artists or record companies. If you think for some reason they shouldn't make money from what they create, that's one thing...and why not just use kazaa instead of lining somebody's pockets (albeit with nickels and dimes)?

    4. Re:Well by Anonymous Coward · · Score: 0

      It matters to me very little whether buying CDs is legal or illegal. The fact remains that none of your "few dollars per song" is making it to the artists. If you think for some reason they shouldn't make money from what they create, that's one thing...and why not just use kazaa instead of lining the RIAA's pockets?

    5. Re:Well by Alexis+de+Torquemada · · Score: 1

      The fact remains that none of your "few cents per song" is making it to the artists or record companies.

      Wrong, allofmp3.com pays ROMS (the Russian collection society) royalties, which in turn makes it to the labels, and sometimes even the artists. MIPI is not upset about getting no royalties, they're upset about getting - in their eyes - too little. I mean, think about it, they even want iTMS to sell songs at $1.49 instead of the already expensive $0.99. In Europe, they want to charge 1.49 Euro, or another 20% more.

  59. Three Competitors by darnoc · · Score: 2, Interesting

    On another note it is interesting to note that Best Buy considers their three main competitors Dell Computers, eBay, and Wal-Mart. In their mind Circuit City, Ultimate Electronics, Tweet and whoever else are relics of the past. I am intrigued to see what Best Buy will do to compete against these companies. Personally I doubt they have any chance against the number one computer retailer, the world's garage sale and the largest retailer in the world, period. Should be an interesting battle.

  60. Re:W00t! Napster is for da people! by Anonymous Coward · · Score: 0

    Wow, surely Best Buy is cool and if you want to be an individual you need to head on over to your local box store and buy some Sony / BestBuy / Microsoft / PepsiCo product.

    Actually, as of three weeks ago, Best Buy officially teamed up with COKE to make COKE the official cola beverage sold in their stores. Watch for the change in signage. Exciting times. I'm so darn PROUD that I get work at corporate headquarters (the death star) in the belly of the beast. (wince)

  61. They're desperate, but here's the interesting part by adzoox · · Score: 3, Interesting

    Best Buy is the number #2 distributor of the iPod, behind Apple. Why would they want to distribute a service that isn't even compatible with their NUMBER 4 selling product in the whole store and not sell a service that is compatible with the # one music store, the #1 player, and that is cross platform compatible.

    It's just a bad marketing analysis in my opinion.

    --
    Yell & scream & rant & rave... it's no use... you need a shaaaave ~ Bugs Bunny
  62. the 90's called, they want their Napster back ... by cascadingstylesheet · · Score: 1

    Yeah, I know, they want their joke back too ...

  63. Rock solid combo! by Zygote-IC- · · Score: 2, Interesting

    These partnerships always work wonders!

    Remember Circuit City and DIVX?

  64. Eek by AugstWest · · Score: 1

    Napster will also support Best Buy's artist promotions.

    There's a phrase I'm just not comfortable hearing.

  65. Products? by spectasaurus · · Score: 1

    The retail chain will feature Napster products in its brick-and-mortar stores

    What products? A company that doesn't sell anything shouldn't have a problem fitting into Best Buy's product lineup.

  66. Would you like a service plan on that $0.99 song? by 93,000 · · Score: 0, Funny

    It covers any major repairs, including labor.

    What do you mean no? What if the song goes bad --then what will you do? Huh, punk? Labor alone will cost you at least $1.25. Did I mention the lemon clause? . . . ad infinium

  67. You are so wrong. by swirvbox · · Score: 1

    They are totaly revamping the way they do business to center EVERYTHING around the customer. Even going so far as to customize the store to cater to individual customer segments based on the customer base of a given store. Major changes happen in the company very often to make things better. Now haveing said that.... There are still humans working at this store. People that live in your town. If these jokers are idiots...well I did say that they are catering to the customer base (jk)

  68. kazaa and .... by swirvbox · · Score: 1

    I had a similar experience at the local Best Buy when they started in on Rhapsody. The employees were pushing serious FUD on me, too -- telling me that KaZaa or other Rhapsody alternatives would damage my computer permanently and most likely rape my dog. But Kazaa does fsck up your computer.. and you wonder why your dog cowers any time you use your computer!!

  69. Go Ahead... by hethatishere · · Score: 1

    See what a great idea sharing your credit card and personal information is with pirates.

    And then come back do a Slashback about how much you were screwed. The rest of us will find alternative means to enjoying music while supporting the artist and making sure the RIAA knows *just* what we think of them and their disgusting abusive practices.

    --
    Something intelligent here.
  70. Some of the silliest FUD I've ever seen by Alexis+de+Torquemada · · Score: 1

    Like all FUD, it relies on most people's ignorance of the details and gullibility (hey, it's a large American organization, they can't be wrong, can they?):

    The offered downloads are without the authorisation of the respective rights holders and therefore infringe copyright,

    No one ever claimed that they have the authorisation of the "rights holders" (the people who hold the rights in the USA, not in Russia). But allofmp3.com doesn't need it. More specifically, the Russian acceptance of US copyrights is based on the Berne Convention, which Russia didn't ratify until May 1995. US works that precede this date were - in Russia - placed in the public domain, which means: bad luck for IFPI/MIPI. allofmp3.com may offer these without even paying royalties (I'm not sure whether they do anyway). For more recent music pieces, allofmp3.com does not require a permission by the copyright holder (e.g. the US label) either. but they have to pay royalties to the russian collection society, ROMS, which in turn pays most of the royalties to the labels. They do, so no problem here either.

    So it looks like allofmp3 is not infringing on any rights that US labels actually have, but only on rights that they would like to have. It's up to the MIPI, IFPI, RIAA and how they're all called to put their money where their mouth is and actually sue allofmp3.com. After all, if they are right, it should be easy to stop their business, shouldn't it?

  71. Why do you want Napster to fail? by AlphaDecay · · Score: 1

    What suprises me here are all of the posters stating how Napster no longer has 'cred' and should be allowed to just die. Why? Slashdot of all places is where I'd expect and hope people would see the value in competition and market/product choices for consumers.

    I don't see how we as consumers are served by letting iTunes run the market. This isn't a debate on which service is better, but rather if we should be excited about one of the services trying to expand its market options.

    Just my two bits on the user reaction here.

    --AlphaDecay

    1. Re:Why do you want Napster to fail? by KirkH · · Score: 1

      If napster were better, we'd like it. But it's not. Slimmer selection, inferior encoding, and they don't play on our iPods. That last one's a killer for three million of us.

  72. Shawn Fanning is a crappy programmer by SqueakRu · · Score: 0

    I seen it!

  73. Re: allofmp3 by Anonymous Coward · · Score: 0

    Since I have better sense than to accept PayPal's terms of service, I wonder if there is any way to pay by money order or similar methods. I emailed them, but any pointers from other users would be nice.

  74. Re:W00t! Napster is for da people! by fbg111 · · Score: 1

    And if you're really a rebel, try scratching "Best Buy" off the list too.

    You say this with irony, as though it would be difficult to do. It's not. http://www.newegg.com. Or, just to prove I don't work for Newegg: http://www.resellerratings.com/

    --
    Flying is easy, just throw yourself at the ground and miss. -Douglas Adams
  75. Re:About your sig--I'm aware this is off-topic by Anonymous Coward · · Score: 0

    Well I'm not American and I don't hate America. Well, except for the fat tourists that block you on the tube escalators.

  76. Napster with the "Best Buy" website by uodeltasig · · Score: 0

    Napster perhaps should stop focusing on their marketing and start focusing on their own product. For starters, take a look at www.napster.com, if anything this was a "best buy" website, obviously contracted out by the neighborhood middle school kid that had two lessons in Dreamweaver. Then their product isn't cross-platform compatible, and furthermore there are no variable pricing options. Apple has got it right, it doesn't feel bad to spend a buck on a song. However napster thinks that instead your going to fork over 119 upfront for music and a crappy mp3 player... They obviously arn't looking at the target market they helped to create... which is cheap, young teenagers. There will be more kids that can convince their parents to give them their credit card to buy 3 bucks worth of music, but you would be hard pressed to find any at all that would fork out 119+. I think the founder should have stayed in college a litle longer and taken business 101.

    --
    Hey look no pointless curley braces or semicolons... just like Python