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New Spam Zombies Use ISPs' Mailservers

RMX writes "CNet's reporting that the new spam zombie PCs are no longer acting as their own mailservers, but cooperate with the ISPs' recommendation that instead of running your own mail server, to use theirs instead."

383 comments

  1. Eh? by Anonymous Coward · · Score: 3, Insightful

    Is this just doing what normal email clients do already? Why didn't they think of it earlier?

    1. Re:Eh? by Anonymous Coward · · Score: 1, Insightful

      Because you have to figure out the ip of the smtp server. Not to mention the smtp server may be throttled.

    2. Re:Eh? by JPriest · · Score: 1

      And before SPF you could get more done running the SMTP server on the infected box. Maybe this is a sign that SPF works.

      --
      Saying Java is nice because it works on all OS's is like saying that anal sex is nice because it works on all genders.
    3. Re:Eh? by Short+Circuit · · Score: 1

      The SMTP server may also be password protected. And if the zombie software monitors traffic to find the SMTP server, I wouldn't be surprised if they can pull out the authentication info, too. (Assuming it's unencrypted.)

    4. Re:Eh? by Anonymous Coward · · Score: 0

      They could just pull it from outlooks "remember password" feature.

    5. Re:Eh? by jessecurry · · Score: 1

      it's funny that you mention a windows "feature"

      --
      Those who know, do not speak. Those who speak, do not know. ~Lao Tzu
    6. Re:Eh? by Anonymous Coward · · Score: 0

      Or it's a sign SPF has an obvious workaround.

    7. Re:Eh? by JPriest · · Score: 3, Interesting
      Or it's a sign SPF has an obvious workaround.

      No, forcing clients to use valid SMTP servers is the most of the reason SPF exists. The point is, most security measures on SMTP servers are moot because they can work around them simply by running their own SMTP process.

      The idea is to force them to adhere to using authorized servers that are actually under someones control.

      Now things like shutting down open relays, smtp auth, send limits, outgoing filters etc. are not just a wasted effort.

      Right now if an infected box on our network is spamming someone we don't know till they contact us about it. If we force them to have to spam through a mail platform in our control we can almost automate this process.

      --
      Saying Java is nice because it works on all OS's is like saying that anal sex is nice because it works on all genders.
    8. Re:Eh? by miley · · Score: 1

      Nah, no serious emailer either has a strict SPF record nor uses it in its receive logic.

    9. Re:Eh? by drsmithy · · Score: 2, Informative
      A quick name lookup on smtp.domain and mail.domain should find 99% of the mailservers out there.

      The throttling is another issue, however.

    10. Re:Eh? by Anonymous Coward · · Score: 0

      They have been doing this for *months*.

      My employers mailgate bounces any email
      that purports to comes from *@mydomain.co.uk
      as it only handles incoming email.

      We have been getting MAIL From: postmaster@namegoes here.co.uk
      email for the past few months from people
      such as yahoo and NTL. (from thier actual
      mailgates not from dsl lines).
      Note that we respond with a SMTP failure stating
      that thier IP address has been blacklisted.
      The number of ISP's (yahoo and .ru's)
      who then send us the bounce via a second
      IP address is significant - they also get
      this IP address auto-blacklisted. :-)

      Of course, you then get somemember of staff
      who wants to some yahoo user whitelisted :-(

      Jacqui

    11. Re:Eh? by RT+Alec · · Score: 2, Interesting

      How many ISPs have SMTP+AUTH (or some other type of authentication, like POP-before-SMTP)? If they are not running a totaly open relay, usualy they just restrict access to their own IP addresses, and to their domain (e.g. '@comcast.net').

    12. Re:Eh? by jon3k · · Score: 1

      A quick dig txt domainname.com with a proper SPF record will yield even more useful results.

      For example, I only allow relaying from our domain via our MX records (linux e-mail gateways in a DMZ).

      So a simple dig of my spf record tells you this, then you can simply dig my mx records, and you've got all the info you need, including an e-mail address to contact me directly.

      This is what makes SPF so useful.

    13. Re:Eh? by Anonymous Coward · · Score: 0
      SPF is a DNS record (TXT), eg.

      "v=spf1 ip4:192.168.100.0/24 mx -all"

      that means all the SMTP servers for my domain are in that IP space. If the list is not inclusive you can just use ~all or ?all

  2. violation of ISP contract? by Starbreeze · · Score: 4, Funny

    Yeah, and then all those zombies lose their ISP accounts, and suddenly become much more aware of the need to secure their PC.

    1. Re:violation of ISP contract? by enosys · · Score: 3, Insightful

      That can also happen to zombies that send spam without using the ISP's SMTP server. If they do use the ISP's sever that should make the ISP notice sooner though.

    2. Re:violation of ISP contract? by xtrvd · · Score: 5, Insightful

      Telus, my ISP in British Columbia (Canada) already takes a fairly agressive stance on this situation. In the past few years, they have realized that their clients are idiots and will open up any attachments they get in their email clients, even those great ones with .scr's from v1agra@sh0p0ur31337store.ch.

      In order to stop their networks from becoming ridden with viruses, they simply closed off the accounts of whom ever was infected. Sure people complained, but in the end, there were more people that were satisfied since their computer only needed to be infected with one virus for them to notice. Instead of having a computer with 20+ self-propagating viruses, the user only had one when they realized they needed it fixed.

      Joe User's seem to ignore popups and slow-downs of their computers as long as they can still connect to the internet and check their AOL email. As soon as they're disconnected, they will call up the ISP and find out how to get their computer fixed.

      If these ISP's can take the same stance against zombies becoming spam servers, it shouldn't be long until Joe User is forced to learn how to use a firewall to protect himself from being disconnected.

      As soon as we have ISP's that are *more* responsible for the content going through their networks, we'll have a better internet.

    3. Re:violation of ISP contract? by CrackerJack9 · · Score: 5, Insightful

      That would be great, but for some of the same reasons Joe User isn't already securing his PC is because he doesn't know where to start, let alone how to finish.

      Let's say the ISP tells him to run ZoneAlarm (firewall for PCs), he will most likely end up just saying "Allow always" to any suspicious programs requesting internet access, or "Deny always" and he'll just have to call the ISP back to figure out why Windows can't open any TCP/IP connections....it's a great fix on paper, but I think there are a lot of other factors that need to be considered before you assume you can "just tell them to become computer security experts"

    4. Re:violation of ISP contract? by Seumas · · Score: 4, Interesting

      What kind of crappy ISP delivers messages containing *.SCR, *.CPL, *.COM, *.PIF, *.BAT and so forth to their customers?!

      And yes, Joe User tends to ignore popups, because a lot of the "professionals" are idiots. We have a radio program in Portland on the weekends hosted by some "long time computer experts". Every time the topic of "how to prevent popups" comes up, the host insists that your web browser has NOTHING TO DO WITH IT. Popups are entirely a problem with your machine being infected and you need to install a good virus scanner to avoid them.

      People have called up and said "no, I think they're talking about web popups that you get when you visit a website without a popup blocker". Rather than suggesting people use Firefox or something, he actually says "If you're getting popups, it is because you've done something wrong and aren't protecting your PC". He refuses to acknowledge (and has for many months) that if you visit a website without some form of popup blocker, you'll often encounter popups BECAUSE THE WEBSITE IS SENDING THEM.

      I mean... it baffles me that people like this are being treated like expert professionals and they're misleading thousands of people in the process of pumping up their own misguided ego.

    5. Re:violation of ISP contract? by Tripster · · Score: 1

      What kind of crappy ISP delivers messages containing *.SCR, *.CPL, *.COM, *.PIF, *.BAT and so forth to their customers?

      One that charges extra for AV and Spam protection :)

      The rest of us provide it free with ClamAV and SpamAssassin.

    6. Re:violation of ISP contract? by RollingThunder · · Score: 4, Interesting

      Heck, we had our Telus business ADSL shut down because somebody bounced through a wireless card on an XP laptop that the dumb**** marketing director had enabled the "provide access to the internet" or whatever it is via.

      Our office was only on the 4th floor, and his system was right at the window, so somebody popped through and started doing crap on the Zone servers. Telus cut us off within a day, and I was damned impressed.

      I was angry too - but not at Telus. At the marketing guy and myself (for leaving open outbound access). I fixed his system, and instituted "via proxy only" outbound for port 80, and no more problems.

    7. Re:violation of ISP contract? by xtrvd · · Score: 4, Interesting

      I agree with you on making everybody a security expert. People simply don't have enough time to learn how to use a computer, especially if they just want to check their email on it. But if they cannot use their computer without it causing problems to the rest of us on the internet by being a Spam server, they need to take responsibility somehow.

      I'm going to go on a strech here. It's similar to driving a car (Please note, I said similar, not the same as). You recieve a license to use a car so that you can drive around in a controlled environment where other people reside: The public roadways. You can do what ever you want on your own environemtn (Own PC) just as you can spin doughnuts in your backyard if you really want to.

      You get your license to drive on the public roadways (Networks) and if you choose to not lock your car, then somebody else will steal it and hopefully the police will either take your car away (take your computer away) or they'll take your license away if you were the one actually doing the infraction. (ISP disconnects you from the internet)

      If you are caught doing something bad in a car on public roadways, you should be punished; if you choose to turn on that computer that is not secured in any way, shape, or form, you should not be allowed to take the use it. [Don't yell at me yet]. If you're not prepared to get into a car and harness its abilities, then you'll want to start with a car that's attached to a track, like those ones the 4 year olds use in amusement parks.
      You can consider those tracked cars like Mac's; because with all due respect, you can't become a zombie computer without at least trying.

      Until you learn to use a car, you'll never get a license to use it. Until you learn to use a computer, you shouldn't be on the internet.

      My two cents.
      Thanks for your insightful reply CrackerJack9.

    8. Re:violation of ISP contract? by ErikZ · · Score: 5, Insightful


      Yep. And the great thing about having a licence to use a computer is the immense power it gives the government over you.

      Piss off someone in power? Take away your licence.

      Mistakenly accused? Take away your licence until you clear things up.

      Go up against the latest policial hotbutton that no one takes seriously? To make it serious, they come up with a new punishment. Take away your licence!

      A licence to operate a computer is a horrible, horrible idea.

      --
      Democrats or Republicans. They are both taking us to the same place and they are not afraid of us anymore.
    9. Re:violation of ISP contract? by X0563511 · · Score: 1

      Well, if its not enforced extremely, if you can get around the licence, you obviously know enough of what your doing anyways.

      Maybe ISPs should do it, instead of the government. Or something. The idea has its merits.

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    10. Re:violation of ISP contract? by techno-vampire · · Score: 1
      I mean... it baffles me that people like this are being treated like expert professionals and they're misleading thousands of people in the process of pumping up their own misguided ego.

      Who says he's really an expert at anything? For all I know the only thing he knows is how to keep people from securing their machines so that the popup ads on the sites he hosts can get through.

      --
      Good, inexpensive web hosting
    11. Re:violation of ISP contract? by CrackerJack9 · · Score: 4, Interesting

      While I agree with your post, can we both also agree that "stay between the lines" "obey speed limits" and the like are much more simplistic than some of those you would need to understand to be truly proficient at protecting your home network. I realize, "don't double click that attachment that says it will show boobies if i do" isn't too complicated, but it also takes place in a different realm than driving a car does. Perhaps we should blame culture, simply that computers are relatively new, or even that you don't need a license (to show at least some proficiency and basic rules to follow, like a drivers permit) that there are so many problems that can very easily be avoided. What I don't think is that by making (people who have car accidents or get speeding tickets) them install a program that is quite complicated, (even if considering only the conceptual complications) such as a firewall, will help solve the problem to a reasonable degree. By reasonably, I mean not snatching anyone's computer away simply because they did not run Windows Update hourly. Just like we don't get driving licenses revoked after a single accident or ticket. I'm all for Computer Usage 101 coming with any computer purchase or something in that sense, but ISPs forcing them to install things or improve security beyond their capacity to do so seems unreasonable to me (see parent post/my reply).

    12. Re:violation of ISP contract? by ErikZ · · Score: 2, Interesting


      From what people are saying, ISPs can't even manage the spam and virii coming from their own customers computers.

      I doubt they'll be able to handle anything like a licence.

      --
      Democrats or Republicans. They are both taking us to the same place and they are not afraid of us anymore.
    13. Re:violation of ISP contract? by ivar · · Score: 1

      I've seen some pretty aggressive accusations directed at Telus users.. one in particular alledged that a linux machine had been infected with some windows worm (I can't remember which variant).. fair enough.. but they were very defensive of the source of the accusation (which they wouldn't name). If the computer hadn't been off at the time of the alledged infraction I might have had doubted the integrity of the box..

    14. Re:violation of ISP contract? by schon · · Score: 4, Interesting

      Telus's attempts at spam control remind me of the keystone cops. They hinder people who know what they're doing, and do *nothing* to stop spam.

      Telus has had its netblocks (including the ones their mailservers are on) blacklisted many, many times - and their respons has been to simply ask for removal, without actually fixing the problem. When their mail servers got blacklisted by Spamcop, their response went something like "well, we're a large ISP, so you should remove the block."

      here is an example of Telus stupidity in action. I've received the *exact same* response from them

      They don't give out static IP addresses (even though they claim they do), instead forcing their customers to use DHCP for their mailservers (yes - even when the customers *PAY* for a static IP address) - and when the addresses change, the customers frequently find themselves in various blacklists.

      If you think that Telus is responsible, you should do a google groups search for them in news.admin.net-abuse.email

    15. Re:violation of ISP contract? by rawg · · Score: 5, Interesting

      Yeah, the police should take your car away if you leave it unlocked. You must live in California.

      Personally I would rather see it this way; if your car is doing something bad, then it should be stopped and not allowed on the road until it's fixed. IE leaking oil on the road, lots of smoke coming out of it, or parts falling off.

      If your driving down the freeway with a 300 feet of linked banners attached to the back of your car, then you should be stopped. Even if you didn't attach those banners to it.

      --
      The above is not worth reading.
    16. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      Just one problem : how can *anyone* secure their PC when using Windows ?

      Fact is that about every month a *new* security-risc is (said to be) patched by MS. Several weeks (monthts ?) after someone reports it to them.

      Meaning that "noobs", but allso the "in-the-know" can get their computer infected & turned into zombie's as well, without the last group knowing it (and thus not having the possibility to interfere) ...

    17. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      "That would be great, but for some of the same reasons Joe User isn't already securing his PC is because he doesn't know where to start, let alone how to finish.

      So the ISP can supply a precofigured pack. Like Shaw.ca, Telus's competition, is already doing.

      ShawSecure

      Telus likely has something similar, or will very soon. All these big ISPs should, and very clearly they can.

    18. Re:violation of ISP contract? by MEGAMAID · · Score: 1

      I do agree that ISPs could be more responsible but there is a little more to it than that. If an ISP simply cuts a user account then how are they ever going to get their machine fixed? They can't download any virus protection without an internet connection. Even if they go to a store and purchase some AV they still need to get up-to date definitions without internet access.

      Also, administering this would be a huge headache for the ISP. If you boot people off the first thing they do is call, you can't e-mail someone without a connection. Even once you make them aware of the problem half of the fools wouldn't even know they were infected. You then need another call when the user is finally fixed. It amounts to about 3-4 calls per infection, this takes a huge toll on an ISP.

      yes, I work at an ISP which aggressively pursues infected users and yes it's costing us. We've tossed up the idea of captive portals where they can get definitions etc etc What do other think?

      --

      Waking Up - There must be a better way to start the day.
    19. Re:violation of ISP contract? by jessecurry · · Score: 4, Informative

      We do this on our campus networks. Basically we get pissed off people calling us and we provide them with a disk containing a virus scanner(McAffee in our case) and some antispyware tools(Ad-aware for now, although MS's adware offering is looking surprisingly promising ATM) and a page with instructions on how to install the software and run the scans.
      The pages even have lovely pictures so the users can't(read: shouldn't be able to once they have removed their heads from their asses) make a mistake.
      When the user think that they are clean we rescan their network traffic and if everything checks out we place them back on the standard network.
      Last year almost the entire campus fell victim to adware, spyware, and virii... this year only a handful. It seems to work. If they get re-infected they lose their internet access again.

      --
      Those who know, do not speak. Those who speak, do not know. ~Lao Tzu
    20. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      Piss off someone in power? Take away your licence.

      The way they do with driving licenses? Oh wait, they don't. Perhaps you don't have a point, seeing as the government can't arbitrarily revoke licenses for no good reason.

    21. Re:violation of ISP contract? by ThisIsFred · · Score: 4, Interesting
      What kind of crappy ISP delivers messages containing *.SCR, *.CPL, *.COM, *.PIF, *.BAT and so forth to their customers?!

      Probably the kind of ISP that realizes it's a security issue related to Windows, and therefore one of the risks best dealt with by the end user. Editing users' e-mail based on a file extension is stupid anyway. That's probably the same kind of thinking that went on at Microsoft's OS development group when they implemented file-type detection; More specifically, that shallow thinking is what is directly responsible for the Windows vulnerabilities based on extension-only file-type detection and the shell's automatic file association helper.

      So why not stop there? Windows' shellexec helper also attempts to do something with .zip, .wav, .mid and .mp3 extensions. Would you like your ISP to discard those messages automatically? I send a lot of material between work and home in .zip format. I'd change ISPs if some dunderhead was stupid enough to filter my e-mail based on meaningless extensions.

      Jesus, why are we still having this discussion? It's real simple for Microsoft to fix: Make it so any file coming from someplace other than the local filesystems is downloaded to disk only. Or simply give IE and Outlook their own file helper registries, where the default is to just download the file without attempting to open it. People have been setting up their own helper applications in Netscape for years, and no one ever died of exhaustion from the extra work.
      --
      Fred

      "A fool and his freedom are soon parted"
      -RMS
    22. Re:violation of ISP contract? by Better.Safe.Than.Sor · · Score: 1

      The days of clueless users is going to come to an end with this ISP's attitude - quite rightly I think. For too long the users have shrugged "not my problem" but NOW it is their problem - the ISP's can only do so much.

      --
      It's all history, man. -anon
    23. Re:violation of ISP contract? by McNally · · Score: 4, Funny
      Personally I would rather see it this way; if your car is doing something bad, then it should be stopped and not allowed on the road until it's fixed. IE leaking oil on the road, lots of smoke coming out of it, or parts falling off.

      It's not quite clear from context: did you mean "IE" to represent "id est" or "Internet Explorer"?
    24. Re:violation of ISP contract? by NoSuchGuy · · Score: 4, Insightful

      Remember:

      1) Never ever let a marketing person configure some hardware!
      2) Never ever let a marketing director use the internet unattended!


      This sounds funny but it is meant seriously!

      --
      Grundgesetz * 23. Mai 1949 - 30. November 2007 - http://www.vorratsdatenspeicherung.de/
    25. Re:violation of ISP contract? by Seumas · · Score: 1

      You've got a really crappy attitude.

      If you don't want your network to be the source of trouble, do your bit by helping out your users. You clearly can't dictate their operating system of choice, but you CAN filter out emails that are clearly malicious.

      So if you don't believe that ISPs should discard mail containing *.CPL and *.PIF attachments, I guess you also don't believe they should bother filtering out any spam whatsoever, either.

      Your "hey, it's microsoft's problem, not mine!" attitude is ridiculous. They may be the underlying culprit, but when your network is gettin bogged down in crap, pointing the finger hardly helps.

    26. Re:violation of ISP contract? by Entropy · · Score: 1

      Licensed to be on the internet?

      Ooooh boy, where do I begin?

      Do I start by mentioning the first amendment?

      Or do I mention that the government will revoke licenses of p2p users - regardless of content they share?

      Or how about when the government doesn't like the political views you're espousing, bye bye license.

      Or should I mention the practical aspects of how the bloody hell can a group (the legislative body) even pretend to understand the technology enough to license it?

      Or do you propose that geeks would be the ones licensing it? Yeah, that makes sense, except for the simple fact that would be anethema to our geek culture. License? To communicate?

      Thats so brutally assinine of a concept. We may as well just start licensing o2 intake ...

      --
      The sea changes color, but the sea does not change.
    27. Re:violation of ISP contract? by CrackerJack9 · · Score: 2, Insightful

      ok, anti-spy/ad tools and virus scanning is all you mentioned...these are rather simple to set-up and run (assuming removing ads won't disable some program they happen to be running, in which case you'll have an even more pissed off customer calling you or someone). I already admitted this, my main point is configuring a firewall for dummies...do you expect them to lookup each process (some very necessary and some very bad) to either allow or deny it? Are you going to write a complete list of all processes that may at some time request access to the internet through a software client-side firewall? These are my points...I realize it's quite simple to do some of the things you are talking about...you'd have to read my posts to see what I'm talking about though...

    28. Re:violation of ISP contract? by CAIMLAS · · Score: 2, Interesting

      it would be interesting if, instead of simply cutting off their access, they switched them over to a non-routeable subnet (via a short dhcp lease time) and direct all HTTP traffic to a single server which would then alert them to the problem (with bold blinking red on black text or something equally as noxious) and provide them with a list of links to various tools to disinfect them, based on what's a common problem at the time being. all stored on this private subnet, of course.

      They could even go a step further and automatically generate a custom page for the user based on the type of traffic and its signature (iis exploit, etc.), their IP address (thus, it would startle them with their own name), and even provide them with the most likely fixes for the problem.

      Then, after they're done fixing things they could click a button that said "I have fixed my computer and would like to use the internet within 15 minutes" or something like that. They'd then be 'tested' for such hostile network activity again, and if they didn't pass they'd be alerted to it.

      I could imagine a large cable/dsl ISp implimenting something like this. it would pay for itself in a couple months due ot bandwidth and tech support calls.

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    29. Re:violation of ISP contract? by CAIMLAS · · Score: 1

      No, I think it's more along the lines of leaving your gun outside your door in a a gang-heavy neighborhood.

      A better analogy than your's and still along the same lines would be something like: repeatedly leaving your truck - with a gun rack in the back window - unlocked in a bad neighborhood, and having it repeatedly stolen for drive-by shootings. you'd likely get in a bit of trouble for that.

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    30. Re:violation of ISP contract? by jessecurry · · Score: 2, Insightful

      I'd really recommend that the uneducated user forget about a firewall. I suppose that if the ISP found that a firewall really did much for their users they could offer 2 networks, one that was behind a firewall allowing access only to ports for http, smtp, etc.. and then a second network for "pro" users that would give them raw access. A web based form could allow users to switch themselves to whichever network they preferred.

      --
      Those who know, do not speak. Those who speak, do not know. ~Lao Tzu
    31. Re:violation of ISP contract? by Fulcrum+of+Evil · · Score: 1

      And the great thing about having a licence to use a computer is the immense power it gives the government over you.

      Right. Try driving in California for a bit and see how well the government prevents uninsured Mexicans from driving.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    32. Re:violation of ISP contract? by tim256 · · Score: 1

      Why don't ISPs temporary block outgoing SMTP traffic from users who are sending lots of mail. Afterall, it's the ISP that forewards the traffic to the Internet.

    33. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      Two words:

      Kim Kommando.

      Listen to her some weekend and you want to scream at the radio. An hour will make you realize she's just another schill, yet she's counted as guru by her callers.

    34. Re:violation of ISP contract? by Detritus · · Score: 2, Informative

      Not all of those attachments are "clearly malicious". I've emailed COM, EXE and BAT files to people when they needed a quick bug fix or a new feature. I can think of situations where I might need to send someone other files that are on your "clearly malicious" list.

      --
      Mea navis aericumbens anguillis abundat
    35. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      The proxy server at work does filtering; it won't let me search google for cable 'strippers', or go to 'demorcrat' or 'buddist' related sites (though I can go to 'republican' or 'christian' related sites).

      Draw your own conclusions.

    36. Re:violation of ISP contract? by CrackerJack9 · · Score: 1

      And let the "Why can't I do ____" phone calls bring down the ISP's PBX...

      I guess we're in agreement though, since I was saying there were serious issues with ISP forced firewalls too...and for the ISP to limit it too much from their end they'd be breaking some serious laws regarding that aspect too, not to mention invading everyone's privacy (no matter how legal).

      But getting back to the two networks, How would they block dynamic ports? When I go to a website, what if it points to a website on port 8080 or any other port? What if certain parts of that website are drawing files from another webserver on an 'unknown' port?

      On paper it seems real nice, but I don't really see how it would work (at least not without some serious hardware improvements that the ISP certainly isn't going to want to spend tons of money on).

    37. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      They don't give out static IP addresses (even though they claim they do),

      My company has a dsl line from Telus. It's been fast and reliable (with a static IP address) ever since they installed it last year.

      We pay $89 a month.

    38. Re:violation of ISP contract? by Frank+T.+Lofaro+Jr. · · Score: 4, Interesting

      How about this idea?

      Demonstrate you can use a computer responsibly and you can get an SSL-like certificate from any number of private companies and other organizations saying so.

      People would be free to send email without such a certificate.

      People would also be free to reject any such email. Or accept it, it would be their choice.

      --
      Just because it CAN be done, doesn't mean it should!
    39. Re:violation of ISP contract? by TomsFingerKeys · · Score: 2, Interesting

      How about licenses for the publishers? Say, Microsoft couldn't sell a new version of Windows unless it passed some basic safety tests first, kind of like emissions testing and safety checks for cars to ensure they're "street legal".

      Yeah, horrible idea, but we can't blame everything on the uneducated/uninterested users.

    40. Re:violation of ISP contract? by cpeterso · · Score: 1


      My employer's mail server "helpfully" filter these "clearly malicious" attachments. The solution: just rename your files to something like "bugfix.exe_".

    41. Re:violation of ISP contract? by cpeterso · · Score: 3, Insightful


      The proxy server at work does filtering; it won't let me search google for cable 'strippers', or go to 'demorcrat' or 'buddist' related sites (though I can go to 'republican' or 'christian' related sites). Draw your own conclusions.

      Maybe your employer has high grammar standards? Have you tried searching for "democrat" or "buddhist" web sites?

    42. Re:violation of ISP contract? by squeee · · Score: 3, Insightful

      If you start licensing software, effectively making it illegal to run unlicensed software , then you can wave goodbye to Linux or any open source software, as it may well meet the test requirements, but without an "owner" of the software, no one will get it licensed.

    43. Re:violation of ISP contract? by darkfire5252 · · Score: 1

      IE leaking oil on the road, lots of smoke coming out of it, or parts falling off. did anyone else read that as internet explorer? that's a great image right there...

    44. Re:violation of ISP contract? by jessecurry · · Score: 2, Interesting

      I seriously doubt that anyone who doesn't understand how to keep their computer from being bogged down by spyware would think that their ISP had something to do with their not being able to do something. They would more likely think that the internet was broken.
      And it really wouldn't be all that hard to have the firewall return a page stating that the ISP has them on a more secure network along with instructions to move themselves to the open network.
      The reason that I see a system like this being somewhat practical is the fact that I have been a part of administering one for quiet some time now. You wouldn't believe the number of people who didn't even notice that they were on a limited network. As long as they could check their e-mail, IM, and view most sites they were happy.
      I don't doubt that a system like this will work, I do however doubt that any ISPs are going to work on implementing such a system until malware seriously effects their bottom line.
      From an ISPs stand point a nonworking PC just frees up more bandwidth for everyone else.

      --
      Those who know, do not speak. Those who speak, do not know. ~Lao Tzu
    45. Re:violation of ISP contract? by Werrismys · · Score: 1
      Finland already has this semi-official "computer drivers license", but it's so dumbed down as to be useless.

      It contains next to no theory at all, it's very practically targeted. Mostly "how to use M$ product XYZ."

      Link to english version: http://www.tieke.fi/ajokortti_english.nsf

      --
      'Once scientists, even the dim-witted social scientists, get muzzled, the Western Civilization is finished.' - oldhack
    46. Re:violation of ISP contract? by lachlan76 · · Score: 1

      Solution: worms send out "worn.exe_", and say to rename it.

    47. Re:violation of ISP contract? by Anonymous Coward · · Score: 0
      the spam and virii

      Enough, already!

      virus (vrs) n. pl. viruses

      virii is *not* correct, not even if you think you're writing Latin. If you want to pretend to be smart, use viri (altough that's not entirely correct either). (see also here)

      Oh, and while I'm at it:

      it's box, boxes. Not boxen, not boxi, not boxii..

    48. Re:violation of ISP contract? by troon · · Score: 2, Informative

      even those great ones with .scr's from v1agra@sh0p0ur31337store.ch.

      Why does everyone pick on Switzerland as being the source of spam? I would have thought .cn (China) would be more appropriate...

      --
      Ydco co ,df C erb-y go. a Ekrpat t.fxrapev
    49. Re:violation of ISP contract? by CrackerJack9 · · Score: 1

      Are you making my point for me? I'm happy to see you've been working on this and it does work, I never said it wouldn't. Quick question about your post (which I read), if everyone goes to a page saying they're on this more secure network (read:limited usage network) and how to switch over to fix whatever it is that broke (and how would you detect when these things are broken?) then what is the point...everyone will just switch over and we'll be back where are already are. I just ask you A)read my posts B)think your solution through with an open mind before saying it's perfect for everyone and every situation. (note, you're doing this on a college campus right? Does everyone on the internet, especially the target group for this conversation, have a college degree? high school degree?)

    50. Re:violation of ISP contract? by iwan-nl · · Score: 1

      I agree a government/evilcorp controlled authority for controlling access to the internet is a very, very bad idea for al the reasons you discribed. However, I do think it's a good idea for an ISP to block you off the net (or rather filter your traffic) if they detect spam being send or a worm being spread from your machine.

      My ISP has done this to me after some windows box in my network got compromised. They restored access after I send them some Spybot logs showing the malicious software had been removed.

      Although such an experience can be quite annoying, I think it's a good thing they take such measures. I've seen freshly installed machines being compromised within 10 seconds after plugging in the network cable, just because there are so many infected machines hammering you on the network of some ISPs. It's quite difficult to download a PFW on such a connection before being infected. Not everyone has another way of connecting to the internet available. Those people are forced to buy some shrinkwrapped shit like Norton Internet Security.

      --
      I'm trying to improve my English. Please correct me on any spelling/grammar errors in this post.
    51. Re:violation of ISP contract? by DrHyde · · Score: 1

      What on earth makes you think that? Being a spamming scumbag is *already* against the AUP for pretty much every ISP and nothing is done about violators. Why should this make any difference?

    52. Re:violation of ISP contract? by DrSkwid · · Score: 1

      http://www.theregister.co.uk/2004/11/24/security_b ill_roundup/

      you'd think so

      ----

      Blunkett's 'zero tolerance' consultant from the US has also been suggesting points on your driving licence for anti-social behaviour, so there will be that to consider in the future as well.

      ----

      For the UK driving licence : 12 points in one year leads to an automatic 1 year suspension.

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    53. Re:violation of ISP contract? by DrSkwid · · Score: 1


      Can you drive any old wreck of a car in the US then ?

      Here in the UK were have the Ministry of Transport test, all vehicles must pass a roadworthyness test once a year and it is an offence to drive a car at any time that would fail the test (and also invalidates one's insurance).

      There is also emissions legislation. Drive with too much smoke pouring out and it's potential prosecution for you.

      The US is a crazy place sometimes. Those sobriety tests you have look awfully backward compared to the technological tests we have had since the 1970s. "Blow into this tube please sir/madam" is a system I don't think any one of us ever calls into question (in principle).

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    54. Re:violation of ISP contract? by DrSkwid · · Score: 1

      If you came to my room and said "I think you have virii" I would laugh and laugh and laugh at you, just like I am now.

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    55. Re:violation of ISP contract? by MeNeXT · · Score: 1
      instituted "via proxy only" outbound for port 80, and no more problems.


      Correct me if I'm wrong but your proxy would not help since the marketing director would be authorised, and any traffict using his system as a gateway would be seen as authorised by him. Granted he could not use port 25 but the marketing director needs to send mail and they would find which system he is using by scanning.


      Having all ports open should not be your default installation but sometimes PHB don't know their a$$ from.....and make you setup stupid solutions which are unmanageable. /rant

      --
      DRM? No thanks, I'll just get it somewhere else...
    56. Re:violation of ISP contract? by tacocat · · Score: 1

      I love car analogies...

      I think people who do not know or are unwilling to learn how to correctly operate a machine that is capable of doing this much damage should not be allowed to operate on the internet.

      I have certain restrictions on the condition of my automobile, how I choose to drive it, and how it impacts other people and the road I'm on. And for this I have to pay an average annual fee of $5 (actually $20/4 years) for that priviledge.

      If computer internet operation required an annual $5 license for a compentency requirement I would happily pay for it.

      And you should support the idea, because you can now run a business as a licensed operator, running firewall products/computers for people wo do not take security seriously. Kind of like a Taxi.

    57. Re:violation of ISP contract? by tacocat · · Score: 1

      Can you cite any examples where people have had their vehicle license suspended because they pissed someone off? In a non-totalitarian country?

      You are paranoid.

      With your perspective, spammers are just being Free. After all, maybe they look at it as you just left your computer accessable and they took advantage of it. Just like using a Park.

    58. Re:violation of ISP contract? by bsdnazz · · Score: 1

      One of the big differences between cars and computers is that if a car has a design or safty fault the maker has to do a recall and fix them. It's not the case with computers.

      We've long accepted that most people cannot maintain and ensure the seafty of their own car so we should not be surprised that cannot look after their computer either.

    59. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      Breaking the law is not "pissing off someone in power"

    60. Re:violation of ISP contract? by tacocat · · Score: 1

      It's worse than that. Who is going to fund the cost of testing. Automotive companies pay for the road testing done by US DOT. It's not a free service. So if you license the developers you have to arrange for them to afford the certification tests.

      Of course, you also have Consumer Report type organizations doing Vehicle testing of their own along with the government to indicate certain qualities like crash survival statistics, roll-over, Theft statistics and so on. If there was something similar to this on Operating Systems I think it would prove more valuable than doing some Government oversight like US DOT testing.

    61. Re:violation of ISP contract? by uglyduckling · · Score: 1

      When I set up a proxy at an organisation I used to work for, I used an auth module to make users re-type their password - not really necessary, but as a reminder that they're using the web and certain rules apply. After not being able to access something one day, the head of the organisation demanded *all* of the passwords to the "server". I gave him the root password, typed on the sheet, with an explanation of why it was incredibly important to keep the password safe and not use it without me or another IT guy knowing. He called me into his office one day saying he couldn't get on the internet. He had typed the server's root password into the proxy auth dialog.

    62. Re:violation of ISP contract? by EvilTwinSkippy · · Score: 1
      Duh, change the extension.

      (Network engineer who implemented such a filter, and regularly has to bypass it.)

      --
      "Learning is not compulsory... neither is survival."
      --Dr.W.Edwards Deming
    63. Re:violation of ISP contract? by Detritus · · Score: 1
      These days, I just put the files in a zip archive. That gives me an integrity check and it bypasses the more primitive filters.

      I'm waiting for the filters to start nuking zip files with "malicious" content.

      --
      Mea navis aericumbens anguillis abundat
    64. Re:violation of ISP contract? by EvilTwinSkippy · · Score: 1
      Too late.

      (Too many worms packed their payload in zip files, and too many stupid users will willing to jump through hoops to double click on them.)

      --
      "Learning is not compulsory... neither is survival."
      --Dr.W.Edwards Deming
    65. Re:violation of ISP contract? by DrSkwid · · Score: 1

      on the contrary, pissing someone off, in power or not, is *exactly* how one get's an Anti-Social Behaviour Order

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    66. Re:violation of ISP contract? by mattspammail · · Score: 1

      Step 1 is to stop listening to uninformed idiots. Network admins should run the show (within reason, and that's definitely within reason). If you're that network admin, I have no doubt that was a one-time mistake. You'll trust yourself next time. That's what you're there for - to prevent stuff like that from happening.

      Most people who did that just wouldn't ever admit it. They'd just file it, and categorically reject any stupid requests like that in the future. Kudos to you for sharing your learning experience. ;-)

      --
      Now accepting PayPal donations!
    67. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      The original poster was talking about somebody in the government abusing their position. You are talking about somebody breaking a legitimate law. A bit of a difference, wouldn't you say?

    68. Re:violation of ISP contract? by Yer+Mom · · Score: 1
      ...download an MP3 - licence suspended.

      ...use BitTorrent - licence suspended.

      ...run server on home connection - licence suspended, since OBVIOUSLY home users don't need to do that, so you must be some sort of haxx0r.

      Who knows, maybe even run Linux - licence suspended since it doesn't have built-in strong DRM?

      Can't say I like that plan much, either.

      --
      Never mind Spamassassin. When's Spammerassassin coming out?
    69. Re:violation of ISP contract? by Yer+Mom · · Score: 1
      It's only the British build of Internet Explorer that leaks oil.

      (Funny, though, it still says "Favorites" rather than "Favourites"...)

      --
      Never mind Spamassassin. When's Spammerassassin coming out?
    70. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      I would hope you're not allowed to impact other people AT ALL :)

    71. Re:violation of ISP contract? by Glamdrlng · · Score: 1

      Oh, and while I'm at it:

      It's Shut the Fuck Up. Not "STFU", not "be quiet please", not "your silence at this time is very important". If I want to talk about zombieboxen that have been infected with virii I'm going to do so regardless of some AC's objections.

      --

      Yes, my only tool is a hammer. And you're starting to look like a nail.
    72. Re:violation of ISP contract? by skippylou · · Score: 1

      couldn't agree with you more!

    73. Re:violation of ISP contract? by Geoff-with-a-G · · Score: 1

      Demonstrate you can use a computer responsibly and you can get an SSL-like certificate from any number of private companies and other organizations saying so.

      That's like University degrees though. It doesn't prevent some company from selling cheap degrees over the Internet. One of those private companies would start selling certificates with really low standards, and they'd be tremendously successful, because there's a huge market of people out there who didn't meet the other companies' standards.

      Now you could start discriminating between different certificate authorities, just like Human Resources will discriminate between a B.S. from MIT and one from "Bob's Online Unarversity". This isn't really a new thing, a lot of places used to block stuff coming from aol.com or hotmail.com, 'cause they wanted to keep out the newbies and lamers, but that's not much of a solution for most people.

      If I apply for a job somewhere, and the hiring manager doesn't know about spyware or locking down services, I can't afford to block his emails just because he's not leet. The problem is that when you start putting up barriers on a system that was designed to connect people, you start limiting its usefulness. There is no easy solution to that problem.

    74. Re:violation of ISP contract? by RollingThunder · · Score: 1

      I was able to set up several "forbid" rules, including "No outbound from this system if it's not between 8AM and 6PM". He was more than a bit of a slacker, so there was no worry about him being in after hours. I also blocked access to the Zone sites for all the systems, since there was no business case for people going there. :)

    75. Re:violation of ISP contract? by jessecurry · · Score: 1

      I wouldn't come to your room, I'd just remove your internet access...if you wanted to laugh at me you could still do so.

      --
      Those who know, do not speak. Those who speak, do not know. ~Lao Tzu
    76. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      If only it was a matter of let...

      We don't have enough ethernet ports in the conference room. To allow customers in training to use the internet marketing bought a router (not a simple hub/switch, a full router) from best buy and plugged it into the net. It worked great - for them. It took everyone else on the network down as the DHCP server on that router sometimes responded before the correct one, and brought us down.

    77. Re:violation of ISP contract? by jessecurry · · Score: 1

      I suppose that I am somewhat making your point for you, but only because the two of us are definitely in agreement about a lot of this.
      I do see your point that when many users see a page that informs them of limited usage that they might switch right away, but I suspect that if the page made it sound like switching opened their computers up to a multitude of threats and if the process of switching was sufficiently complicated that many users might not want to see a page about the worlds fattest kitten or some other such nonsense.
      And I must point out that I never said that my solution is perfect, the weak point will always be the end user. I did however want to point out that my solution works, and could be fairly easily scaled to a national ISP.
      And I do understand that I am doing this on a college campus so everyone has at least a high school diploma, but you would be surprised at how poor the computer skills of even some Phd's are. I used to think that anyone with Dr. in front of their name would at least have the ability to use MS Word, but it is sadly not the case.

      --
      Those who know, do not speak. Those who speak, do not know. ~Lao Tzu
    78. Re:violation of ISP contract? by phishtrader · · Score: 1

      Driving a car and having internet access are really not the same and the analogy that you've proposed is flawed. If someone steals your car, locked or unlocked, runs some people over and uses it as a getaway car in a robbery, the police are not going to take away your driver's license. At least not where I live.

      Cars are not complicated devices to operate. Yes we get instruction, but the skills learned are manual rather than mental and most have ample opportunity to improve their skills everyday. If cars were more complicated, say if driving was equivalent to flying a plane on instruments only, then a lot more training would be in order.

      This brings us back to computers. Basic computer use is not difficult and most adults can get a properly configured computer connected to the internet, browse the web, and send/receive email. Beyond that, securing one's computer is a technical and arcane skill that Joe Six-pack and Jane Home-maker don't have and no amount of whinning is likely to change that.

      Zombies, spyware, adware, trojans, viruses, etc. don't bother me. I secure my boxes and don't generally engage risky behaviors. Also, I made $70 last night cleaning adware off a newb's computer.

    79. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      #1) Move e-mail to webmail. I have many of my relatives using YaHoo as they perform Norton Antivirus scanning by default, and actually completely block some virus e-mails from ever making it into your inbox.

      #2) Block port 25/137/138/139 until the user asks for the port opened. A number of ISP's do this. Most people do not use port 25/137/138/139 etc. which is the most common port for virus propigation.

    80. Re:violation of ISP contract? by wbm6k · · Score: 1

      In Richmond, Virginia, several of the local DMV (Dept. of Motor Vehicles) offices have taken it upon themselves to require additional verification (i.e. proof of residency) from individuals renewing licenses. (See this article from the Richmond Times Dispatch.)

      The background is that some of the 9/11 hijackers were travelling under legally obtained VA driver's licenses. These DMV clerks have gotten word from on high that they need to crack down on illegals, so they have started asking to see a passport or other proof of legal residency. The problem is, by state law they aren't actually permitted to ask for that on renewals, only for a new license or a replacement for one that expired or been revoked.

      The moment a lawyer shows up with the individuals, all the problems go away and they can get their license renewed.

      Now, these people did not personally piss off anyone, but as a class of people there is a bit of a backlash against illegals in the US these days. You could also argue that the licenses are not really being suspended, but a lack of renewal amounts to the same thing.

    81. Re:violation of ISP contract? by andy_shepard · · Score: 0, Offtopic

      Beyond that, securing one's computer is a technical and arcane skill that Joe Six-pack and Jane Home-maker don't have and no amount of whinning is likely to change that.

      You mean like spelling?

    82. Re:violation of ISP contract? by phishtrader · · Score: 1

      So0, U aggree wit me than?

    83. Re:violation of ISP contract? by Bob+Uhl · · Score: 1
      Can you drive any old wreck of a car in the US then?

      Depends on the state (remember, our states are actually states--they have great lattitude in setting their own laws). Va. and Tx. have or had laws requiring annual inspections; Colo. doesn't, but does require an emissions test. Other states require both or none or more.

      Those sobriety tests you have look awfully backward compared to the technological tests we have had since the 1970s.

      I believe that the idea is that the police must have probable cause to arrest you and take you to the station where the actual breath test is given. Remember that we have a whole system of Constitutional protections which apply to the gathering of evidence for a crime.

    84. Re:violation of ISP contract? by Anonymous Coward · · Score: 0

      Each state sets its own inspection standards. It varies quite a lot. Tennessee doesn't have any inspections. (Beware!) In Pennsylvania, a car will fail inspection if any sheet metal is rusted through. Most states that have inspections inspect brakes, exhaust pipe, lights, mirrors, horn. Some states have standards for window tinting. The list goes on. Some states, you get your inspection when you renew your license plates. In other states, you get the inspection separately on some other date that has no relation to when your tags expire. In some states that don't have inspections you can be ticketed (expensive) by police for having broken equipment. On military bases, you will get pulled over for having a headlight out.

      Federal requirements for emissions are getting stricter. A lot of places have gone to this "plug a box into the car" testing.

      We do have the "blow into this tube" requirement in most places, and you can lose your license for refusing. The sobriety test is just one part of the whole thing. It's something to show the jury, too.

    85. Re:violation of ISP contract? by CrackerJack9 · · Score: 1

      I see your point about Dr.'s, but the mere fact that they're a Dr. tells me their in a certain age bracket, one that typically has considerably less aptitude towards computers. 12 year-olds these days are doing crazy things with computers, and I can only assume that college students have a much higher aptitude for computers than they did even 5 years ago.

      Getting back to my original point, I think some parts of the solution originally proposed would be extremely difficult and most likely not work for most of the targetted people (the ones that are already having trouble with their computer). That's great that your solution works in your situation, anything that can cut down on adware and viruses has to be a good thing in some regard...and taking your comment about the web-form to switch networks, we could just take it a step further and sensationalize the entire internet to everyone and scare those people away...but that sounds more like a MS tactic to get people to buy their stuff

    86. Re:violation of ISP contract? by fingerfucker · · Score: 1

      It doesn't prevent some company from selling cheap degrees over the Internet. One of those private companies would start selling certificates with really low standards, and they'd be tremendously successful

      Simple: In that case, I shall exercise my right to reject email from those people who do not have their certificate issued by an entity on my "list of l33t certificate issuers".

    87. Re:violation of ISP contract? by jessecurry · · Score: 1

      we could just take it a step further and sensationalize the entire internet to everyone and scare those people away
      I love this idea more than any other proposed so far :)
      I suppose that the best way to combat malware is through education, but until everyone is ready to learn we'll just be right where we are now.

      --
      Those who know, do not speak. Those who speak, do not know. ~Lao Tzu
    88. Re:violation of ISP contract? by Anarcho-Goth · · Score: 1

      We have a radio program in Portland on the weekends hosted by some "long time computer experts"

      Is that the one on 910 Sunday Mornings?

      If so I haven't paid too much attention to it.
      If not I might have enough morbid curiosity to check it out.

      (I'm not sure if I'll laugh or cry or both.)

      --
      I hate Liberals and Conservatives.
      If you are a Liberal or a Conservative, then HAVE A NICE DAY!
      Courage.
    89. Re:violation of ISP contract? by Anarcho-Goth · · Score: 1

      Reminds me of a flyer I once saw that explained that the worlds major, non-christian religions were all evil.

      One of the reasons was they all had 6 letters in their name. Of course they had to misspell most of them to make that one work. I really wish I had kept a copy of that flyer. It would have been good material for art/music projects.

      --
      I hate Liberals and Conservatives.
      If you are a Liberal or a Conservative, then HAVE A NICE DAY!
      Courage.
    90. Re:violation of ISP contract? by CrackerJack9 · · Score: 1

      it seemed to have worked for the people in congress that passed the anti-spyware bill a little while ago...even though i originally said it as sort of a joke, when they all realized how much spyware they had on their own computers they were compelled to push it through...whatever works i guess, unfortunately the mindset of 'the masses' makes that necessary

  3. Simple solution by MarkRose · · Score: 4, Interesting

    There's a very simple solution that many webhosting companies already use -- the ISP should force their users to authenticate with the server, using secure SSL. It's good practice any way, and doing so would make even more work for the spam bots (they would have to find the user's login and password for the SMTP server).

    --
    Be relentless!
    1. Re:Simple solution by kerrle · · Score: 5, Insightful

      Or the bots could ignore that, and just send out with the default mail settings - most users would have OE set to remember password, so no real gain there.

    2. Re:Simple solution by unixbugs · · Score: 0

      This is also a very simple solution which webhosting companies also recieve 300 calls a day about -- the ISP is effectively censoring internet traffic, and using SSL is not something joedomain.com is willing to pay for, and doing so would make even more work for internet users (spam bots will now be crafty enough to find the user's login and password for SMTP server).

      --
      You are about to give someone a piece of your mind, something which you can ill afford...
    3. Re:Simple solution by enosys · · Score: 1

      Getting the user's login and password can't be that hard. One can easily find password recovery programs for Outlook Express. (I'm sure most of the people getting 0wned are using Outlook Express.)

    4. Re:Simple solution by SpottedKuh · · Score: 2, Insightful

      [T]he ISP should force their users to authenticate with the server, using secure SSL.

      It's a shame that people are so attached to their horrid Microsoft Outlook email client. Otherwise, two problems could be solved in one fell swoop: Have users SSH into the ISP email server, and use a simple client like Pine to send and receive their email.

      First, this setup would enforce strong user authentication, as the parent wisely suggested. Secondly, it would eliminate that whole host of attacks against bad email clients (eg. Outlook) that the average computer user inexplicably blames on their ISP.

      Years ago, in the days of the 56K modem, the Edmonton Freenet provided email service in which people dialed in and used Pine. It worked great -- it was simple, effective, and they even provided a little manual so that all of the Pine-neophytes could learn to use the system. I remember everyone from the young to the old learning to use the system, and getting along splendidly after the rather small learning curve.

    5. Re:Simple solution by danielcole · · Score: 3, Insightful

      The simple problem of 'Remember my user id and password' negates your simple solution.

    6. Re:Simple solution by caino59 · · Score: 3, Insightful

      oh yea...pine - my mom will be all over that one!

      remember, you have to keep these dumbed down for the masses.

    7. Re:Simple solution by JVert · · Score: 2, Insightful

      Agreed.

      The users machine is comprimised. There is no method that can be widely adopted that will keep these programs from using the same functions that the computer does on daily basis.

    8. Re:Simple solution by Anonymous Coward · · Score: 0

      elementary. that's how AOL trojans that were called 'Password Stealers' used to work back in 1996 or so. most users stored the password on their hard drive, so it was trivial for worms to get humonguous lists of working AOL accounts/passwords.

    9. Re:Simple solution by MarkRose · · Score: 2, Insightful

      However, using authentication, ISP's can easily block users who begin to send out too many emails (most likely spam), forcing them to deal with the problem (or get the ISP to allow them to send large volumes), or at least stopping the spread of spam.

      --
      Be relentless!
    10. Re:Simple solution by Anonymous Coward · · Score: 0

      This is asnine. Are you living in 1993? Or, really, 1991? If you look at the user community:
      1) 99% (yes, these days 99%) have no clue about the command line and don't want to. If you want to run a service for the L337's that's fine, but those are the users who DON'T need help. The others will flee to the doors if you attempt to force them to learn command-line fun.
      2) They want more functionality than what pine (though I'm sure you would prefer they use mailx, or even mail) provides. Like, oh, say, text formatting. Believe it or not, even e-mail benefits from being able to use legitimate underlining/italics/etc., or even a serif font instead of fixed-width san-serif.

    11. Re:Simple solution by Osty · · Score: 4, Informative
      It's a shame that people are so attached to their horrid Microsoft Outlook email client. Otherwise, two problems could be solved in one fell swoop: Have users SSH into the ISP email server, and use a simple client like Pine to send and receive their email.
      First, this setup would enforce strong user authentication, as the parent wisely suggested. Secondly, it would eliminate that whole host of attacks against bad email clients (eg. Outlook) that the average computer user inexplicably blames on their ISP.

      I'm going to assume you mean "Outlook Express" when you say "Outlook", otherwise your argument has no merit. Even then, Outlook Express isn't as bad as you make it out to be. For example, both Outlook and OE support SMTP-AUTH, via SSL or not (as well as both POP3 and IMAP-v4 over SSL). That addresses your first problem, which at this point is an ISP issue rather than an MTA issue. Your second point is really only valid for OE, and then only if you've never bothered to use Windows Update (in which case you're asking for other problems anyway). Outlook has blocked bad attachments since a service pack for Outlook 2000 (there have been two versions of Outlook since then, XP/2002 and 2003). Outlook 2003 (which is the only version I have installed right now, so I can only speak to other versions on memory) will also block malicious content in the body of the message itself (scripts, images linked to external sites, etc). If you're still getting infected by email viruses while using Outlook, you're either running a ridiculously old version, or you're explicitly overriding Outlook's protection mechanisms.

      Moving everybody back to pine (or better, mutt, but that's my own personal preference) via ssh is not an acceptable solution. Forcing everybody through a webmail interface is only slightly better, but even that is not very desirable (see the new Outlook Live service from Microsoft that lets you read your hotmail email via Outlook rather than the web page, or RPC over HTTP in Exchange 2003 that lets you access corporate email without a VPN rather than using OWA).

    12. Re:Simple solution by Seumas · · Score: 2, Interesting

      Are you saying that major ISPs don't require authentication to relay mail?! I have Comcast, but I've never used their servers (I run my own externally). What do they do then, just base whether or not to relay based on whether or not you're in their IP blocks?

      That's ludicrous. POP-BEFORE-SMTP or SMTP AUTH are extremely simple to setup without any additional complexity on the user's end. If the ISPs are not protecting their mailservers, then I would suggest this is THEIR problem - not the end-user.

    13. Re:Simple solution by kerrle · · Score: 2, Informative
      ISP's can do that with or without SSL.

      Trust me, I've set it up.

    14. Re:Simple solution by mcc · · Score: 5, Funny

      Otherwise, two problems could be solved in one fell swoop: ... use Pine

      But then they would have a third problem.

    15. Re:Simple solution by Anonymous Coward · · Score: 0

      If ISPs don't know what IP address infected users are using, who would? Surely they can block by IP as well.

    16. Re:Simple solution by Anonymous Coward · · Score: 0

      What's so expensive about an SSL cert? The ISP can pay for theirs and sign certs for each domain that is necessary that utilizes their SMTP server. They don't have to buy a new cert for each and every person with their own domain. Sure, they might charge the user for it - but that's stupid. Which is more important, preventing spam from shaming your entire network or giving the user a cert that is - essentially - free to you?

      As far as the end-user... there's nothing complex about using SSL. Most don't even know that they already are.

    17. Re:Simple solution by rpozz · · Score: 1

      With the obvious exception of configuring it, Pine is relatively easy to use.

    18. Re:Simple solution by MarkRose · · Score: 1

      Absolutely. I think the general idea is that ISP's aren't doing all they should, and I hope we both agree on that.

      --
      Be relentless!
    19. Re:Simple solution by Master+Bait · · Score: 1

      Not only do they not require authentication, many also allow you to set up your own mail server and let you send unlimited emails that way.

      --
      "Only in their dreams can men truly be free 'twas always thus, and always thus will be."
      --Tom Schulman
    20. Re:Simple solution by MarkRose · · Score: 1

      Yes, I've seen major ISP's that filter solely on whether or not you're in their IP blocks -- and that's how these spam bots are exploiting the ISP's SMTP servers.

      --
      Be relentless!
    21. Re:Simple solution by judd · · Score: 1

      And there's a simple countermeasure for spammers, which is to extend their trojans' functionality to subvert the mail client and log keystrokes. In fact, you could probably queue spam in some people's OUT boxes and they wouldn't notice. SSL only secures the bit in the middle, that doesn't help with the endpoint (the trojanned PC).

    22. Re:Simple solution by MarkRose · · Score: 1

      Yeah, I have allergies to tree pollen, so I can't use Pine. *rubs so eyes* Or Elm for that matter, even though Pine is not Elm. *sniff*

      --
      Be relentless!
    23. Re:Simple solution by tylernt · · Score: 2

      ISPs don't even need to buy a cert. They can be their own CA (Certification Authority) and issue a cert to themselves. They can instruct their clients to trust their self-issued cert when prompted, and bob's your uncle.

      --
      DRM 'manages access' in the same way that a prison 'manages freedom'
    24. Re:Simple solution by matth · · Score: 1

      Because.... unfortunately to require SMTP-AUTH opens you up to spam attacks of people OUTSIDE your network.. takes only a few moments of dictionary attacking for joe hacker to find an insecure SMTP-AUTH accout to use.

      And before you say.. make your users use secure passwords... my employees have a hard enough time with their 8 character + 2 special character + 1 upper case and + number passwords!... can you see grandma doing that (yeah it's all about catering to the masses ugh!)..

    25. Re:Simple solution by MarkRose · · Score: 1

      The reason I suggested SSL is because all chat-style authentication should not be done over plain text -- there's no sense having someone else sniff a user's login in formation, then using that for nefarious purposes, either.

      --
      Be relentless!
    26. Re:Simple solution by Anonymous Coward · · Score: 0

      That won't stop a keylogger that intercepts the password as it is typed in or an app that sits in the background and retrieves the password when it is put into RAM. That is assuming the user doesn't set their email client to remember the password for them. There is no way SSL can protect against any of that.

    27. Re:Simple solution by judd · · Score: 1

      Dude, insecure end point.

      Your keystrokes are not encrypted as they are captured. The dialog box API does not encrypt the string it returns to the app. The app must pass plaintext to the encrypted socket (or whatever it writes to). There are several points of interception available BEFORE encryption takes place.

      SSL only protects things in transit. It does not protect them before they are sent or after they arrive. (And there's a bunch of attacks on SSL itself, but let's leave it there).

    28. Re:Simple solution by MarkRose · · Score: 1

      Very true. I understand that perfectly well.

      But I'm talking about protecting the users of uninfected machines who now have to login to the SMTP server. I'm certain I'm not the only one who has sniffed credentials flying down the wire in plaintext...

      --
      Be relentless!
    29. Re:Simple solution by Anonymous Coward · · Score: 0

      Yes, so I just took a new photo with my digital camera, how do I send that?

      Sure, *I* know how to do it. But my mum? Does she want to have to scp that file, THEN attach it in pine, then send it? No she just wants Windows click-click send. You can aruge it could be nicely scripted etc, but that's still missing the point.

      It really is a great idea in theory and one I wish we could do, but you're still thinking like a geek and not like an average person.

    30. Re:Simple solution by judd · · Score: 1

      Yup, that makes sense. Flying through the air, even.

    31. Re:Simple solution by jessecurry · · Score: 1

      why not just get your mum a mac? That would solve both problems, and I hear that they just started selling a relatively inexpensive, headless model :D

      --
      Those who know, do not speak. Those who speak, do not know. ~Lao Tzu
    32. Re:Simple solution by kerrle · · Score: 1
      Definitely. I set up a fairly complex email system for the last ISP I worked at - three mail gateways to handle the incoming load and filter it, then one real mail server that only customers could access. We had full filtering for incoming mail - be it incoming from the outside world or from our customers - and applied different rules for different IP blocks. This allowed us to automatically monitor customers; if they, say, tried to send X messages in 10 minutes, we'd get a beep and could check the mail in queue, make sure it was legit. Also did automatic blocking for obvious spam senders - either by amounts or faked headers.

      It wasn't difficult to set up, and didn't really take much to admin - one full time employee dedicated to mail and a few other IT items would be enough. And this was for a 50,000 user ISP - not bigtime, but certainly not tiny.

    33. Re:Simple solution by Anonymous Coward · · Score: 0

      But you can use smtp-auth and allow only ip addresses from your network to connect.

    34. Re:Simple solution by Phragmen-Lindelof · · Score: 1

      How about if we make everyone use Linux?

    35. Re:Simple solution by myov · · Score: 1

      they would have to find the user's login and password for the SMTP server

      It's not that hard to pull the password out. I have at least one tool to recover dialup passwords.

      On a mac, you get a warning if something is trying to access the keychain, and is not authorized. On windows, anything can read from the registry as it wants.

      --
      I use Macs to up my productivity, so up yours Microsoft!
    36. Re:Simple solution by BWindle · · Score: 1

      What do you mean, "it was simple, effective"... Pine still is all those things; I'm still using it to this day.

    37. Re:Simple solution by Dimensio · · Score: 1

      Otherwise, two problems could be solved in one fell swoop: Have users SSH into the ISP email server, and use a simple client like Pine to send and receive their email.

      I still do that today. I see no need to clutter my home setup with a mail client when my ISP has been providing a perfectly usable client on their UNIX server since I signed up in 1994.

    38. Re:Simple solution by MarkRose · · Score: 1

      And how would that help?

      --
      Be relentless!
    39. Re:Simple solution by Dark+Coder · · Score: 2, Informative

      Good luck on getting a root or intermediate CA certificate.

      Most root CAs (at least the ones that are found in browsers' CA list) charge a fortune to let an ISP have an intermediate CA certificate that can signoff additional client CA certificates.

      Plus, business sense forces the buyer of intermediate CA certificate to recoup the exhorbitant cost by charging all those who wants to have their CA tied to the intermediate CA server.

      Not worth it. Just go self-signing and distribute the trusted root to the customer. A lot cheaper (its free).

    40. Re:Simple solution by miley · · Score: 1

      >the ISP should force their users to authenticate with the server, using secure SSL
      Tons of ISPs only do IP authentication right now. Convincing their customers to change Outlook settings (without resulting in a support call) is a very expensive proposition. Hopefully the ISPs will open port 587 at the same time and get users to change that setting at the same time.

    41. Re:Simple solution by Phragmen-Lindelof · · Score: 1

      This would reduce the number of zombie PCs in the world, eliminate the MS Internet Explorer exploits, probably greatly reduce the number and severity of automatically spreading virus, worm, etc. exploits and assist in closing security holes. It would not eliminate all problems but would reduce them greatly.

      I use Gentoo. Using "emerge sync", "etc-update", "emerge -u world", "emerge -u -d world", etc., it is possible to install the latest e-builds (with, hopefully, security patches for problems which are unknown to the user) in a simple and painless way. This is not perfect since suggested changes to config files can mess things up; I would like Gentoo to look into improving this for "mom and pop" users. Could an ordinary Windows user go through all of the Gentoo stages? I doubt it. Could they use a Live CD to install Gentoo? Maybe. Drivers are a big problem, of course. Trying to use Wine, "WineX", Win4Lin, etc would be a pain. People would have to give up many applications (e.g. games). I doubt that they would want to do this. However, the functionality of MS applications (e.g. email, web browsing, graphics) exists in FOSS now. I do not expect anything to change but the world would be better if it did.

    42. Re:Simple solution by tylernt · · Score: 1

      "Just go self-signing and distribute the trusted root to the customer."

      That's exactly what I meant, sorry if it didn't come out that way.

      --
      DRM 'manages access' in the same way that a prison 'manages freedom'
    43. Re:Simple solution by MarkRose · · Score: 1

      Myself, I setup Mandrake (usually detects all hardware on install), then configure it to do nightly updates. Worked well for my dad. =)

      --
      Be relentless!
    44. Re:Simple solution by MysteriousPreacher · · Score: 1

      You'll have to excuse my lack of Windows knowledge. I've been clean since Windows 3.11, running Macs and not touched a drop of Windows since.

      If it's true that Windows stores unsecured passwords in a non-protected registry that's pretty poor.

      Keychain is good if configured well. I have a secure keychain that locks automatically after 30 minutes (and so required me to enter a password), and a second keychain that is left unlocked (for minor passwords).

      Even if you configure your keychain well though, if someone is willing to run an AppleScript that exploits Mail, that user is still most likely to not notice. Even if it is an app that's trying to do something cheeky, most users are likely to just agree.

      I think that decent OS design is important but user education is most the most important step.

      I think the new feature in 10.3 that warns you the first time you open a new document type is good though.

      --
      -- Using the preview button since 2005
    45. Re:Simple solution by Phragmen-Lindelof · · Score: 1

      Sounds great. Maybe it (using Linux) is easier than I suggested.

    46. Re:Simple solution by myov · · Score: 1

      It's up to the app. It's fully possible to store the password encrypted, but encryption is often broken. Of course, allowing every app to access the registry isn't a good thing either.

      Dial up (which includes PPPoE and VPN) can be extracted very easily. I've actually recovered passwords over the phone. I've had some success from various mail clients. The newest versions of Outlook are the most difficult, so far.

      --
      I use Macs to up my productivity, so up yours Microsoft!
    47. Re:Simple solution by MysteriousPreacher · · Score: 1

      I suppose email clients will be a serious hole as long as passwords are being sent in the clear.

      If you're going to extract passwords from someone using a VPN, wouldn't you have to at least be in a position to sniff their traffic though?

      When you say, over the phone, do you mean from other people using dial-up connections with the same ISP?

      --
      -- Using the preview button since 2005
    48. Re:Simple solution by myov · · Score: 1

      If you're going to extract passwords from someone using a VPN, wouldn't you have to at least be in a position to sniff their traffic though?
      In this case physical access, or access to the registry. Wouldn't stop a virus though. Or, if all else fails, pop up an official looking "Outlook Express email login".

      When you say, over the phone, do you mean from other people using dial-up connections with the same ISP?
      A client who forgot their dialup password, and switched machines. Over the phone, I was able to tell her how to extract it.

      --
      I use Macs to up my productivity, so up yours Microsoft!
    49. Re:Simple solution by kayditty · · Score: 1

      But.. Trust me: Most ISPs are safe from IP spoofing these days, HOWEVER, you can usually spoof from your /24 or whatever, since they only use a routing table look-up to verify the reverse path. This means that with IP based restrictions, I am still able to spam if I do a little ARP spoofing + IP spoofing, which is possible on many networks today. With SASL or similar, I'd still have to find another password. Plus, there are the advantages that a poster below noted, where the ISP can easily shut down individual accounts (dynamic IPs any one?) and even give an error as to why it was shut down.

    50. Re:Simple solution by Anarcho-Goth · · Score: 1

      Have users SSH into the ISP email server, and use a simple client like Pine to send and receive their email.

      This is my prefered way to read email. I still sort of do it but I know have many secondary email accounts where I download the emails with fetchmail.

      At a former ISP, I was still able to ssh to a shell account to read my email. At some point the ISP got bought out and the tech support changed. Some time after this I was having problems logging into the shell account. I call up and say "I'm trying to SSH into my shell account to read my email and it just hangs after I enter my password."

      "Why do you need to SSH to read your email?"
      "That's just the way I prefer to do it."
      "But You don't need SSH to read email...."
      "Never mind the email, the point is I can't log into my shell account."
      "We provide shell accounts?"

      Anyway, if they did things MY way, you wouldn't be allowed on the internet until you learned to use vi and could demonstrate it. (Normally I lean towards libertarian values, but hey, I think this is a reasonable requirement.)

      --
      I hate Liberals and Conservatives.
      If you are a Liberal or a Conservative, then HAVE A NICE DAY!
      Courage.
  4. Why aren't they using SMTP-AUTH? by PornMaster · · Score: 3, Informative

    I really don't understand why they don't just use SMTP-AUTH. This shouldn't be something that's such a huge deal... and certainly shouldn't come anywhere near what this guy said in the article...

    "The e-mail infrastructure is beginning to fail," Linford warned. "You'll see huge delays in e-mail and servers collapsing. It's the beginning of the e-mail meltdown."

    1. Re:Why aren't they using SMTP-AUTH? by LostCluster · · Score: 3, Insightful

      I don't see how that solves this problem. If the mailware can read the configurations of the host's e-mail program, it can immitate any authorization you throw at it...

    2. Re:Why aren't they using SMTP-AUTH? by PornMaster · · Score: 4, Informative

      Not only does it authenticate the user, it also provides a way to revoke authorization on a per-user basis in a way that still allows the user to receive a mail explaining why they're unable to send mail -- simply shutting off the user's internet access doesn't do this, and putting in ACLs to block only port 25 from their IP probably isn't practical on many ISPs' infrastructures.

    3. Re:Why aren't they using SMTP-AUTH? by Yobgod+Ababua · · Score: 2, Insightful

      Of course, if the user doesn't let their mail client "remember" their password (I never trust mail clients to remember anything for me), then the virus would indeed be unable to complete it's evil plan.

      They'd need to take the time to write a more sophisticated version of the trojan that first does some keystroke logging to steal your AUTH password, -then- sends spam with it.

      Once a virus allows "a remote attacker to gain complete control of your computer", there's really nothing that you could do that they won't be able to. Very disturbing how many MS virus alerts contain that very unpleasant phrase...

    4. Re:Why aren't they using SMTP-AUTH? by Anonymous Coward · · Score: 0

      Half way there.. SMTP Auth. will help solve some of the problems, the other one however is to STOP people from specifying different From: headers. Why would the average user need to do this? Most people don't even know it's possible. Except the spammers! So if you enable SMTP auth and disable relaying, that'll fix everything. Right?

      My webhost forces me to use SMTP Auth and I'm happy to do it, so are all the other users that I've created accounts for.

    5. Re:Why aren't they using SMTP-AUTH? by techno-vampire · · Score: 1
      Of course, if the user doesn't let their mail client "remember" their password (I never trust mail clients to remember anything for me), then the virus would indeed be unable to complete it's evil plan

      Back whem programs stored their settings in .ini files instead of trusting the Registry, passwords were encrypted. Having both the userID and password encrypted would make it a little more difficult for the spambots. For that matter, keeping random garbage in those registry locations and hiding the real, encrypted data in some file somewhere would be even better. Granted, it still could be found, but it would make the process more difficult for the 5Kr1pt Kiddi35.

      --
      Good, inexpensive web hosting
    6. Re:Why aren't they using SMTP-AUTH? by The_Wilschon · · Score: 1

      and certainly shouldn't come anywhere near what this guy said in the article...

      "The e-mail infrastructure is beginning to fail," Linford warned. "You'll see huge delays in e-mail and servers collapsing. It's the beginning of the e-mail meltdown."


      I agree. Spammers would have to be a lot dumber than I give them credit for (and that's saying something) if they brought down the email infrastructure by their own action. Without email, spammers lose their source of income.

      --
      SIGSEGV caught, terminating

      wait... not that kind of sig.
    7. Re:Why aren't they using SMTP-AUTH? by lachlan76 · · Score: 1

      But because of the users' annoying tendancy to use the same software as everyone else, either the key is known, or it's in a location that can be found.

    8. Re:Why aren't they using SMTP-AUTH? by jrumney · · Score: 1

      Many people have legitimate reasons to use different From: headers. As long as the envelope address is genuine, the email is easily traced, so there is no need to go imposing misguided restrictions on the email headers.

    9. Re:Why aren't they using SMTP-AUTH? by Anonymous Coward · · Score: 0

      The other problem with just cutting off access is that the user can't download whatever patches, etc. might be needed to fix the problem with their system.

    10. Re:Why aren't they using SMTP-AUTH? by techno-vampire · · Score: 1

      I know it can be found. My hope is that it will be difficult enough to slow down the rate at which worms get written and spread. It may be possible to have the location different on every machine, so that instead of just finding out what the hidden file is, you have to find out how the program generated the file name in the first place. Not impossible, but anything that makes it harder for worms to work may well be worth the effort.

      --
      Good, inexpensive web hosting
    11. Re:Why aren't they using SMTP-AUTH? by lachlan76 · · Score: 1

      The problem is that the program will need to store the location of the key somewhere. The worm doesn't need to search, it does the same steps as the program.

    12. Re:Why aren't they using SMTP-AUTH? by techno-vampire · · Score: 1

      I was thinking more in terms of using the algorythm to "calculate" the location of the key instead of storing the filename. Not completely secure, of course, but it might make things more difficult.

      --
      Good, inexpensive web hosting
  5. MMMMmmmm by Azeroth48 · · Score: 2, Funny

    MMMMmmmmm Brai.... Opps MMMMmmmmm Spam

    --
    This is where we are, our rock we stand, among the world, looking forward, eternally.
  6. Many ISP mail servers get blacklisted now? by enosys · · Score: 5, Interesting

    Will many ISP SMTP servers get automatically blacklisted because of this?

    1. Re:Many ISP mail servers get blacklisted now? by slimme · · Score: 2, Informative

      I work for a ISP and our mailservers do get blacklisted by AOL sometimes. Some of our customers complained and that is how we found out.

      The ISP I work for mandates the use of their mailserver for outgoing e-mails and limits the number of mails that can be sent in a certain timeframe.

    2. Re:Many ISP mail servers get blacklisted now? by Anonymous Coward · · Score: 0

      It's already happening. My ISP has ended up on an RBL a couple times now.

    3. Re:Many ISP mail servers get blacklisted now? by 1u3hr · · Score: 1
      Will many ISP SMTP servers get automatically blacklisted because of this?

      You may be joking, but this is alrady happening. I can't send mail to AOL or Netscape.com becasue they claim my ISP sends too much spam, and provide no method of redress or whitelisting. Another local ISP keeps throttling my messages (not rejecting outright, but delaying) because of "too many connections from your server". In both case a combinationm of stupidity and arrogance, triggered perhaps by spambots like these, is preventing me from sending mail (personal direct mail; not bulk).

      Catching the spammers is probably impossible. Catching the assholes who pay them to advertise their products is easy -- follow the money. Credit card merchant accounts require lots of ID.

    4. Re:Many ISP mail servers get blacklisted now? by Ramses0 · · Score: 1

      This is a good thing (IMHO, IANA-SysAdmin). If an ISP gets their mailserver blacklisted because their customers computers are full of crap, it encourages ISP's to take more responsibility for the traffic that's flowing through their network.

      Actually, that's a really bad thing, but 90% of people are stupid, and 90% of windows installs (IMHO) are crap so it's not always the end user's fault. Maybe it's this OSX-like influence seeping in to me, but if all you want to do is check email and browse the web, your computer shouldn't catch random viruses and explode.

      --Robert

    5. Re:Many ISP mail servers get blacklisted now? by ThisIsFred · · Score: 1

      Fascinating. I just put through a round of spam relay blocks in my firewall filter list, and AOL's MTA's keep ending up in this list. Why don't they worry about their own clientele first.

      --
      Fred

      "A fool and his freedom are soon parted"
      -RMS
    6. Re:Many ISP mail servers get blacklisted now? by spacefrog · · Score: 1

      Yes, and unlike the blacklisting of zombie client IP's, the ISP actually has a reason to care.

      I don't care for certain aspects of this, but it forces ISP's to take a more pro-active approach to their own SMTP relay policies and giving them a reason to police and/or inform their customers if they are a zombie.

      Although I think the logical next step might be for the zombies to start reading your smtp login information from your email MUA config and auth'ing with it, a combination of authorization and throttling might make a real dent.

    7. Re:Many ISP mail servers get blacklisted now? by squiggleslash · · Score: 1
      People have been using this justification for around ten years now. "If you blacklist the bad ISPs, the spam will stop."

      Well, close to a decade has passed now, and the spam is still flowing. Meanwhile, innocent third parties - customers of these ISPs and people those customers want to contact - are suffering major disruption because of this.

      It just isn't working.

      --
      You are not alone. This is not normal. None of this is normal.
    8. Re:Many ISP mail servers get blacklisted now? by mackman · · Score: 1

      Only if we're lucky.

    9. Re:Many ISP mail servers get blacklisted now? by The_Mr_Flibble · · Score: 0

      Well I work at an isp and we on many occasion have had our mail servers blacklisted because of customers spamming through us, and it's a pain to get yourself removed from them all. This is not really new spammers have been doing this for over six months.
      However if our mail system notices that an increase in mail is coming from one ip it will tarpit it then we cut them off and phone the customer.
      However one time we did this 4 times for one customer and every time they said it was a compromised pc in the end we told them if they did it again it would cost them £500 for us to turn them back on.
      Guess what they spammed us once more and they got charged £500. Then they did fix the problem.

    10. Re:Many ISP mail servers get blacklisted now? by Anonymous Coward · · Score: 0
      It just isn't working.

      I think it is working, just not well enough. If ISPs didn't face blacklists, spam would be far far worse than it is now. I know, hard to believe it could be worse.

  7. SMTP Authentication by GrAfFiT · · Score: 1, Redundant

    Now just force SMTP Authentication on the ISP side. They didn't implement it just for fun. Everybody put his login/password in the pop3/imap textboxes, just put your login/password in the smtp textboxes. Won't kill anyone.
    Problem instantly resolved.

    1. Re:SMTP Authentication by mcrbids · · Score: 1

      Now just force SMTP Authentication on the ISP side. They didn't implement it just for fun. Everybody put his login/password in the pop3/imap textboxes, just put your login/password in the smtp textboxes. Won't kill anyone.

      Also won't do much good. This is a young thread, and I've already seen several suggestions like this.

      See, Outlook (Express) keeps that login information handy so that it can send a message without buggering you for said login information.

      What's to say that the virus/worm won't use a COM call to tell OE to send the spam, effectively bypassing

      A) SMTP-AUTH
      B) SSL
      C) TLS

      and whatever else is set up.

      What I'd suggest to the ISP is to put a virus filter on the mail server, require smtp_auth, and then block relaying for a client (with a descriptive error message) when they try to send a virus infected message.

      Don't turn it on until the customer swears up and down they have CURRENT antivirus package installed.

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
    2. Re:SMTP Authentication by DigitalSpyder · · Score: 1

      Then everyone just stores their passwords which the new spyware programs will rip out and abuse. Thus the cycle repeats itself.

      Users will still be users at the end of the day... *sigh*.

    3. Re:SMTP Authentication by bstone · · Score: 1

      Speakeasy seems to already have spam filtering in place. When I try to forward phishing on to eBay, paypal and banks, I get bounced regularly. They also provided a mechanism for me to pass the information along.

  8. Unnamed processes by Dancin_Santa · · Score: 3, Insightful

    I was reading about the "American GI (Joe) captured in Iraq" yesterday and the same thought crossed my mind today.

    If you are going to tell everyone that spam zombies (or terrorist websites) are out there, why don't you give details like processname (or website URL)?

    It does no one any good if you just say, "Hey, there's a chance your computer may be infected and is a zombie spammer," if you don't also tell us the zombie process name.

    1. Re:Unnamed processes by Yobgod+Ababua · · Score: 1

      Um... there's a -lot- of possible names they might be using, and more than one vector that can result in zombification.

      Consult your preferred anti-virus vendor's online database for more detailed information.

    2. Re:Unnamed processes by Anonymous Coward · · Score: 0

      Consult your preferred anti-virus vendor's online database for more detailed information.

      Sounds like the typical "netadmin" response. It looks like a valid and helpful response, but it is merely a passing the buck to the user who is least able to understand the issue.

    3. Re:Unnamed processes by rusty0101 · · Score: 5, Insightful

      That presumes that the process name will be pre-defined. We already have viruses that generate a new name for their executable, or library, and use that name to modify the workstation or server's database to automatically launch it each time the computer is rebooted. If this virus also is generating spam, it will be run with the process name of the executable or library, and at best you will see a process name that you don't recognize. Considering the fact that a significant percentage of the population of computer users do not even know how to bring up the task list, much less know what each process that normally runs is, is named, or does, telling them to kill off any process that looks like 'libraryname0.dll' is not going to be particularly helpful.

      Your best bet is to find a personal firewall that asks you if application x is allowed to generate network traffic. Hopefully the firewall will tell you more, such as the type of traffic the application is attempting to generate, but even that can be more information than a general user is prepared to try to asses.

      If your firewall tells you that 'tobmaps.exe' is trying to send e-mail to your isp's mail server, you might tell it no, don't allow that sort of traffic. If it tells you that 'tobmaps.exe' is attempting to connect to login.yahoo.com via http, you might inadvertantly allow it, even though login.yahoo.com is the first step towards sending e-mail through Yahoo.

      In most cases however you can probably tell your personall firewall to block all traffic to any IRC network, unless you speicifically approve the app, and know what you are doing. Of course over time spambots are going to move on from IRC channels to Instant Messaging services, to various p2p applications, if they haven't already.

      Saying 'kill off any process named xyz-abc.exe' is all well and good, but is probably going to be a one shot solution to a small subset of the people infected with a spambot.

      -Rusty

      --
      You never know...
    4. Re:Unnamed processes by Mr.+Byaninch · · Score: 0
      Who modded this up? Geeze, do I have to ask more? What does it have to do with TFA? Or even the nature of the thread?

      Modding is such a strange process. *sigh*

      --
      Sig not available, please try again later. If the problem persists, then the submitter is an idiot.
    5. Re:Unnamed processes by gl4ss · · Score: 1

      uh..

      how the hell would some 3rd party know the process name running on a computer they don't have access to?

      --
      world was created 5 seconds before this post as it is.
    6. Re:Unnamed processes by randomencounter · · Score: 1
      You sound like an end user who refuses to accept that if he isn't paying someone to administer his machine, he is responsible for it. Either you pay someone to keep your internet connected machines healthy, you do it yourself (with the reponsibilities of an administrator), or you are a hazard to the community.

      The real world has no tolerance for laziness. Do, or be done to.

      --
      Forget diamonds, copyright is forever.
  9. This is why some isp's.. by lordsilence · · Score: 3, Informative

    throttle the amount of e-mails a customer can send per time-period.. and the max amount of "BCC, CC" addressess.

    It's just a hell and takes lots of time to go through contacting abuse-department of ISP's like AOL and Verizon who decide to block for very few spam-reports. Even though the damage of spambot-infested computers on your own network is limited.

    1. Re:This is why some isp's.. by fimbulvetr · · Score: 3, Informative

      Yeah unless the customer is large.
      I tried this. I limited outbound emails to 1000 addresses at a time thinking that was very reasonable. Within a week there was a complaint from one of major companies that they couldn't send to all of thier remote offices. Sure enough, not only did they have more than 1000, they had 13,000.
      I realize this isn't an everyday occurance, but this situation should show that using a limit fix is not a good solution.
      Even doing a max-per-hour won't work. There are times when outbound email from a company can increase exponentially for legit reasons.

    2. Re:This is why some isp's.. by Mark+Imbriaco · · Score: 1

      It seems to me that a company with 13,000 remote offices could/should operate their own mailserver if they require the ability to send mass emails to all of them. I think that setting limits and implementing throttling is just about the only way to attack this problem. Providers need to remember that the customer is NOT always right.

    3. Re:This is why some isp's.. by fimbulvetr · · Score: 1

      No, not 13000 remote offices, sorry for not being specific. 13000 people at maybe 700 or so remote offices. Of course, most of them were at 10 or so buildings.

    4. Re:This is why some isp's.. by rah1420 · · Score: 1

      throttle the amount of e-mails a customer can send per time-period.. and the max amount of "BCC, CC" addressess.


      Or implement a teergrube.

      --
      Mit der Dummheit kämpfen Götter selbst vergebens.
    5. Re:This is why some isp's.. by gl4ss · · Score: 1

      should operate their own servers?

      why? why shouldn't they be able to BUY the service from the isp?

      --
      world was created 5 seconds before this post as it is.
    6. Re:This is why some isp's.. by Just+Some+Guy · · Score: 1

      Thank you for pointing this out. A friend's company sends out weekly newsletters to people who visited his web page and filled out a form to subscribe to it, and it's nothing for him to transmit 25,000 messages in a batch. By most automated metrics, this would look just like a spam transmission or a worm infection, but it's not. Short of some overly complicated rulesets ("customer Foo may occasionally send 40,000 mails, but anything between 2,000 and 5,000 is probably unintentional and should be investigated") I don't see how this could reasonably work.

      --
      Dewey, what part of this looks like authorities should be involved?
    7. Re:This is why some isp's.. by frankie · · Score: 1

      lordsilence was obviously talking about individual consumer customers, not corporate hosting. There's no reason a standard $10-20/month account should send email on that scale.

      BTW, if you provision a company of 13000+ users, why aren't they on a separate dedicated mailserver from your Aunt Tilly types?

  10. Authentication by Airconditioning · · Score: 1

    My ISP requires me to authenticate against their server when I send mail. In theory, that should negate the problem right?

    1. Re:Authentication by Anonymous Coward · · Score: 0
      My ISP requires me to authenticate against their server when I send mail. In theory, that should negate the problem right?

      Yea, there would have to be some kind of malware on your computer that captured your password from your legitimate e-mail application.

    2. Re:Authentication by Anonymous Coward · · Score: 0

      Depends, if the zombie program can read your credentials, it could possibly use them to send mail.

    3. Re:Authentication by Todd+Knarr · · Score: 2, Informative

      It probably won't. Your e-mail client likely remembers your password for you, no? So if your mail client knows the password, what's to stop the Trojan from pulling the password out of where the mail client stored it? And since you're probably using Outlook Express, the Trojan knows exactly where to go. Thank you convenience features.

    4. Re:Authentication by zcat_NZ · · Score: 2, Informative

      even if it doesn't; what's to stop the zombie process from intercepting outbound smtp traffic (as most virus scanners already do) and sniffing the password the first time you send a legitimate email?

      Forcing mail through the ISP's mailserver is a great first step; clearly enough ISP's are doing this that it's come to the attention of the malware writers.

      The next step is to limit outbound mail at the ISP; 20 messages per day for ordinary home users should be plenty, and you can allow more (as many as you need, 20 messages at a time) by going to a webpage somewhere (no standard; leave it to each ISP to decide the best method for this).

      Commercial accounts decide for themselves what's a reasonable limit; pay a deposit and you can have 'no limit' but if you get infected you forfeit the deposit..

      Another idea might be to scan outbound mail for known viruses, likely virus attachments (who the hell legitimately mails screensavers and/or control panel components..?) and 'spam indicators' (large variety of different from addresses, etc). If it looks suspicious and/or there's an unreasonable amount of it, block all further mail until someone checks it out and turns it on again..

      --
      455fe10422ca29c4933f95052b792ab2
    5. Re:Authentication by loubear · · Score: 1

      I've used Outlook Express or Outlook for at least 5 years. Yes, it knows my password. I also keep my antivirus software up to date. I get practically no spam, and here's why:

      When I started hearing about and getting viruses that use Outlook's address book to propogate, I decided to deprive them and keep it empty. I keep that information elsewhere - a little inconvenient, but not so much.

      I keep two email addresses - one on my ISP, the other on Yahoo. People I know get the one on my ISP. Web sites I use that require an email address for whatever reason get the yahoo address. I think of it as my spam collector. I look in it once or twice a month, save anything I want and mark the rest as spam. I just deleted two weeks worth of spam from it - it all fit on one screen.

  11. This is easier to solve by digitalgimpus · · Score: 4, Insightful

    Unlike when they did it on the clients, this puts it through a limited number of gates.

    ISP's will likely start limiting outbound email to x email/hr. Companies and ISP's will likely start monitoring and kill quicker.

    This will benefit spammers for a very short period, then bite them in the ass.

    ISP's and companies aren't going to tolerate a spike in CPU usage, and possible blacklisting if they can take care of it. They will start blocking IP's from sending mail, etc. etc.

    1. Re:This is easier to solve by advocate_one · · Score: 1
      ISP's will likely start limiting outbound email to x email/hr.

      the spammers'll just become more desperate to zombifie ms-windows boxes... the more zombies they've got, the less likely they'll trigger blocking from the ISPs cos they'll only be sending out a few from each rather than masses from a few...

      --
      Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
    2. Re:This is easier to solve by Halo1 · · Score: 1

      Another way may be for the ISP to run spamassassin on their outgoing mail servers. The downside is that this increases the load on those servers significantly, of course. It's nevertheless what my university is doing (along with outbound port 25 blocking, which is of course easier to do for a university than for an ISP, since we aren't their customers but their users).

      --
      Donate free food here
    3. Re:This is easier to solve by Anonymous Coward · · Score: 0

      Maybe but that's more work for the spammers.

  12. Assuming the Zombie's ISP doesn't notice by bigtallmofo · · Score: 1, Interesting

    What ISP isn't going to notice thousands if not millions of rapid-fire connections to its SMTP server?

    --
    I'm a big tall mofo.
    1. Re:Assuming the Zombie's ISP doesn't notice by thetoastman · · Score: 1

      There are a lot of second and third tier ISPs that won't notice or won't care to do anything about it. Worm and virus writers will just have to aim their target systems a bit more carefully.

      You can already see this happening in the way that spammers use Usenet news servers. The big players watch their queues closely and quickly boot spammers. Other Usenet server companies give lip service to controlling spam by just cancelling (or claiming to cancel) accounts. The next day the same people are in operation with a new account on the same server.

      I don't see why this wouldn't happen as virus and spambot writers become more focused. Eventually, the ISPs that don't police their queues will get blacklisted, while those that do, won't.

      This of course begs the question of what constitutes policing. One way to manage this is by logging queues against IP addresses. Queue lengths generated by an IP address that are outside a certain threshhold get closer examination.

    2. Re:Assuming the Zombie's ISP doesn't notice by Sandman1971 · · Score: 1

      Depends on the ISP. If it's a mom & pop type ISP, yeah, they'll notice a difference. If it's a big ISP (think Verizon, SBC, etc..) who process probably hundreds of millions of emails a day, it's not that noticeable. Plus those controlling the zombies remotely are smart. They'll usually only send out small batches of emails per infected host (IE: 5000, maybe 10,000), and rotate thru infected hosts. Less likely to be caught that way.

      --
      It's better to burn out than to fade away
    3. Re:Assuming the Zombie's ISP doesn't notice by fimbulvetr · · Score: 1

      They'll care when all of us little isps block mail from them because they are on an rbl.
      Some of the little ones might break and whitelist them, but I doubt very many will.
      And the users sending through these higher level isps will be getting the bounces, so a majority of the heat is going to be given to their tech support departments.
      Their tech support departments might at first suggest the customer contact the little ISP, but the shear number of people calling for techsupport combined with the shear number of possible little isps to contact will quickly prove to be futile, the big isps will have to give in.
      That's my initial thought, at least.

    4. Re:Assuming the Zombie's ISP doesn't notice by EvilTwinSkippy · · Score: 1

      You know, some of us have a life after 5:00.

      --
      "Learning is not compulsory... neither is survival."
      --Dr.W.Edwards Deming
  13. Zombie trick expected to send spam sky-high - text by solafide · · Score: 0

    Maybe I won't get terrible karma for this... And look at the date before you say redundant! Spam levels are about to skyrocket, according to experts who warned this week that spammers have developed a new way of delivering their wares. According to the SpamHaus Project--a U.K.-based antispam compiler of blacklists that block 8 billion messages a day--a new piece of malicious software has been created that takes over a PC. This "zombie" computer is then used to send spam via the mail server of that PC's Internet service provider. This means the junk mail appears to come from the ISP, making it very hard for an antispam blacklist to block it. Previously, zombie PCs have been used as mail servers themselves, sending spam e-mails directly to recipients. "The Trojan is able to order proxies to send spam upstream to the ISP," said Steve Linford, director of SpamHaus. Linford believes that this Trojan horse was created by the same people who write spamming software. ISPs in the United States may have already been hit. "We've seen a surge in spam coming from major ISPs. Now all of the ISPs are having large amounts of spam going out from their mail servers," Linford said. This will cause serious problems for the e-mail infrastructure, as it is impractical to block mail with domain names from large ISPs. Linford predicts that ISPs will see a growth in the volume of bulk mail they send and receive over the next two months, with spam levels rising from 75 percent of all e-mail to around 95 percent within a year. "The e-mail infrastructure is beginning to fail," Linford warned. "You'll see huge delays in e-mail and servers collapsing. It's the beginning of the e-mail meltdown." Linford said that ISPs need to act fast to take control of the problem. "They've got to throttle the number of e-mails coming from ADSL accounts. They are going to have to act quickly to clean incoming viruses. ISPs have so much spam--they are too understaffed to call people up and tell them they have Trojans on their machines. And no one would know what you're talking about." Antispam company MessageLabs confirmed Linford's findings. "This ups the ante in the need for filters," said Mark Sunner, chief technology officer for MessageLabs. "It makes it more difficult for people who compile blacklists, which is why spammers are doing this. It will put more pressure on ISPs to take greater interest in the traffic they carry and filter at source." The Information Commissioner's Office, the United Kingdom's point-of-call to report spam, said it had received no complaints of bulk spam from ISPs. Some U.S.-based ISPs contacted by News.com said an e-mail meltdown has yet to arrive. But technicians at some of the largest Internet providers have acknowledged the issue and similar exploits in the past. Many, but not all, U.S. ISPs have blocked open relay ports, such as port 25, to shut out spammers from disseminating messages from home-operated servers. The block has helped some broadband ISPs limit the output of zombie spam, and some have noticed the new form of malware taking shape. Time Warner Cable, the nation's second largest cable company, said it had become aware of this spam "vector," as it calls it, and has mechanisms to control it, according to company spokesman Keith Cocozza. He noted that the company's ISP, called Road Runner, has outgoing e-mail limits in place, but declined to elaborate on how the company monitors and responds to this malware issue. Earthlink, which runs a dial-up and broadband service, said it noticed a gradual increase in spam volume coming from its legitimate mail servers since the beginning of 2004. The company claims it has implemented safeguards, such as authenticated SMTP servers and re-routing of legitimate e-mail, to cut down the flow. "Overall we've been able to greatly reduce the amount of spam from our network by routing activities and applying chokepoints," said Trip Cox, Earthlink's chief technology officer. Cox added that the measure have reduced spam from 30 percent of the ISP's total e-mail volume to 2 percent.

  14. Bring back Make Love not Spam... by bennomatic · · Score: 1
    I think that they had the right idea. The only way to stop these b@$t@rds is to hit them in the wallet. If they were physically nearby, there's somewhere else I'd like to hit them, but if you make spamming unprofitable through bandwidth usage, that'll change the whole dynamic.

    I know two wrongs don't make a right, but--grrrrrrr--I HAT how these spammers work.

    --
    The CB App. What's your 20?
    1. Re:Bring back Make Love not Spam... by Requiem+Aristos · · Score: 2, Funny

      > I know two wrongs don't make a right, but--grrrrrrr--I HAT how these spammers work.

      I fail to see the second wrong. Perhaps you are equating legality with morality?

    2. Re:Bring back Make Love not Spam... by Malc · · Score: 1

      It's great until some cunning spammer out foxes the vigilantes and gets them to attack an innocent third party of the spammers choice.

    3. Re:Bring back Make Love not Spam... by geminidomino · · Score: 1

      I fail to see the second wrong. Perhaps you are equating legality with morality?

      Or perhaps he's an ethical enough person to realize that fighting abuse with abuse makes him just as bad.

    4. Re:Bring back Make Love not Spam... by Grakun · · Score: 1

      At least his abuse is retaliatory, and not for personal gain.

    5. Re:Bring back Make Love not Spam... by geminidomino · · Score: 1

      That doesn't make it not abusive.

  15. Re:eat shit, rob malda by Azeroth48 · · Score: 1

    Maybe its that the zombies are now willingly using the isp mail servers instead of being forced

    --
    This is where we are, our rock we stand, among the world, looking forward, eternally.
  16. Polite Zombie by Jim+Ethanol · · Score: 2

    You gotta love a Zombie that plays by the rules...

    It'll be interesting to see how this effects ISP's Service Agreements:

    "The customer, nor any device connected to the customer's network will not for any reason, send emails regarding 'P3n15 Enl4rgm3n7!!!', etc.. etc.."

    Buuhahaha...

  17. China and Spamming by Anonymous Coward · · Score: 0
    Statistics show that China is the source of the bulk of spams. That spammers are now using the mail servers of ISPs is excellent news. ISPs can now track down the IP address and, ultimately, the physical location of the spammers. In this way, we know which IP addresses to block.

    Score +1 for the rebel force. Score -1 for the Chinese empire.

    1. Re:China and Spamming by jessecurry · · Score: 1

      what does that story have to do with anything? Maybe you should learn a little about the "Chinese empire" before you link to propaganda sites.

      --
      Those who know, do not speak. Those who speak, do not know. ~Lao Tzu
  18. Re:Zombie trick expected to send spam sky-high - t by Anonymous Coward · · Score: 0

    If you are going to karma whore, at least format the fucking article properly.

  19. Re:Zombie trick expected to send spam sky-high - t by Anonymous Coward · · Score: 0

    Ever heard of a little thing called "formatting?"

  20. can we expand the war on terra to include spammers by trolluscressida · · Score: 5, Funny

    I would love to see a Special Ops unit bust down the walls of a spammer's house, beat him, gag him, beat him again, send him to Guantanomo Bay for eternity, and than C-4 the spam servers.

    Everyone should write their congressmen requesting this.

  21. Re:Zombie trick expected to send spam sky-high - t by hunterx11 · · Score: 4, Funny

    If you're karma whoring, at least have the decency to format your text. Only some people hate whores, but everybody hates ugly whores.

    --
    English is easier said than done.
  22. Email Meltdown my ass by mg2 · · Score: 5, Funny

    If we just switched to a secure email system (SSL/TLS, or whatever), a lot of these dumb problems would go away.

    Yes, I know some mail clients don't support this functionality, but come on. Name one of the modern clients that won't do it. Thunderbird, Mail.app, Eudora, Outlook ... they all know how.

    I suppose then you just have to convince users. This, though, should be the easiest part:

    Dear User,
    This email is to notify you that your neighbor has been recieving your monthly e-bank statements and password confirmation emails because you are stubborn and insist on using insecure email protocols.

    Incidentally, we'd like to thank you for your subscription to DAILY LESBIAN ACTION MAIL!!!1

    1. Re:Email Meltdown my ass by thetoastman · · Score: 1

      I would really like my ISP (both of them) to use SSL/TLS for email.

      Unfortunately, neither of them do. Shoot, one ISP doesn't even protect its web mail client via https. Needless to say I don't send or receive ANY important mail using that ISP.

      What's even more irritating about this ISP is that your account information is protected by the same username/password as your default mail account. Who knows what fun could be had with this information.

      I've talked to tier two support about this issue several times for months with no change or resolution. I won't do the questionable thing and publish the ISP's name on Slashdot (or anywhere else) just yet.

      Howeever, the next step is to call their corporate office and see if I can't get some attention.

    2. Re:Email Meltdown my ass by Anonymous Coward · · Score: 0

      Oh come on... Just put up a link to their home page, and let us take care of things for you. It'll only be a little slashdotting...

    3. Re:Email Meltdown my ass by fdisk3hs · · Score: 0, Troll

      The email system is not at fault here, but PC'S INFECTED WITH THIS FLAW. Are these Linux PCs? Macs? MICROSOFT STRIKES AGAIN. Don't take best practices and security seriously? Get fucked. Enjoy.

    4. Re:Email Meltdown my ass by geminidomino · · Score: 1

      I would really like my ISP (both of them) to use SSL/TLS for email.

      Unfortunately, neither of them do. Shoot, one ISP doesn't even protect its web mail client via https. Needless to say I don't send or receive ANY important mail using that ISP


      If it's that sensitive, you shouldn't be using email at all. Even if your connection to the mailserver is secured with SSL/TLS, the routing MTA->MTA travel is plaintext and clear.

    5. Re:Email Meltdown my ass by menscher · · Score: 1
      I suppose then you just have to convince users.

      Not hard... in fact, we recently went through the process with our users. The trick to "convincing" them is to not give them a choice. Enable SMTP AUTH, and disable all relaying without it. Yes, a few won't change their settings before you disable the IP-based relaying, but that all gets resolved in one day. Not a big deal.

      Same strategy worked well for the telnet/ftp to ssh/sftp conversion and the pop/imap to pop3s/imaps conversion.

      Something sysadmins (and ISPs) need to learn is that it's our job to protect the users, even from themselves. Spending 5 minutes showing them how to do things in a more secure way is worth it -- taking a chance that their account will be compromised is just too risky.

    6. Re:Email Meltdown my ass by edunbar93 · · Score: 1

      Shoot, one ISP doesn't even protect its web mail client via https. Needless to say I don't send or receive ANY important mail using that ISP.

      Wow, you seem to trust the security of the internet at large quite implicitly. The only thing that SSL/TLS protects is your password. Your e-mail is swinging in the breeze unencrypted for its entire journey through the internet over numerous routers, any of which could be compromised and sniffing all traffic. But you'd know if that had happened because it would have the evil bit set on the e-mail when it arrives.

      --
      "No problem. I have the capacity to do infinite work so long as you don't mind that my quality approaches zero."-Dilbert
    7. Re:Email Meltdown my ass by edunbar93 · · Score: 2, Insightful

      Yes, a few won't change their settings before you disable the IP-based relaying, but that all gets resolved in one day. Not a big deal.

      I have lived through so many "trivial changes" at ISPs as a tech support rep that not only do I find your statement outright insulting, but that I demand that you immediately retract your statement.

      Forcing thousands upon thousands of the unwashed masses to make changes to their computers in "trivial ways" does not take a day. Or a week. Or even a month. It takes approximately two weeks of Undiluted Hell for the poor bastards on the front lines of tech support, followed by four weeks of diluted Hell, then eventually tapering off to a trickle for another couple of months. The last support call about this will come in approximately six months after the change. Oh and by the way, that's on top of the normal call volumes they're expected to handle. So while undiluted hell doesn't seem so bad, it is.

      And that's not including the original notice of the change, which took place a month before the change. That was approximately three weeks of somewhat diluted hell.

      The fact of the matter is that unless you're a computer geek, you don't know what SSL is (or a POP server, or a DNS server...). And you most certainly don't know how to turn it on. Most people need help from tech support to make the changes, or even to understand the step-by-step instructions given to them in small words.

      Since I am now the sysadmin for an ISP, I carefully avoid at all costs changes to the network that "just require changing a checkbox" on each customer's computer. Doing so results in lost customers "because you guys are down so much."

      --
      "No problem. I have the capacity to do infinite work so long as you don't mind that my quality approaches zero."-Dilbert
    8. Re:Email Meltdown my ass by Rich0 · · Score: 1

      Name one of the modern clients that won't do it.

      kontact/kmail will only do it with gnupg 1.9.x. This is considered alpha code, and this really isn't the kind of application you want to use alpha code for...

    9. Re:Email Meltdown my ass by Anonymous Coward · · Score: 0

      I have lived through so many "trivial changes" at ISPs as a tech support rep that not only do I find your statement outright insulting, but that I demand that you immediately retract your statement.

      Oh, cry me a river, gimpy...

      Uh, oh... Phone's ringing. Better get it.

    10. Re:Email Meltdown my ass by thetoastman · · Score: 1

      No, for sensitive email I encrypt. However since SHA-1 has been broken, it's back to carrier pigeons I guess.

      However, I would like at least my mail password to be encrypted when I pick up my mail. It's just way too easy for someone to pick up passwords.

      Passwords - the good, bad, and ugly - is another topic.

  23. email meltdown? by RLiegh · · Score: 1

    Frankly, I haven't used my ISP's email regularly since 1999 or so. Instead, I've used yahoo (which already has problesm with people spamming from @yahoo.com and deals with it).

    Instead of bringing about some sort of "email meltdown" won't this simply push email into being a web-based service instead of an isp-provided service?

    1. Re:email meltdown? by value_added · · Score: 1

      Frankly, I haven't used my ISP's email regularly since 1999 or so. Instead, I've used yahoo ...

      Geezus. Can it be that I've been wrestling with filtering out variations of those lame-assed Do You Yahoo!? advertising footers for that many years?

    2. Re:email meltdown? by RLiegh · · Score: 1

      Well, they started the email in 1997 or so...how long have you been on the net? ;-)

  24. Re:eat shit, rob malda by Anonymous Coward · · Score: 0

    Your post is stupid in so many ways.

    First of all, they've been willingly doing it as long as they've been doing it. Why would they act against their will? That's the sort of nonsense the liberals on this forum spout.

    Second of all, the elaborate game theory of the spam industry dictates that an ISP's mail server, by virtue of needing to be an open relay for a particular netblock, is highly valuable as all that is needed to use it is access to that netblock. Spammers spend months acquiring lists of open relays; being able to use an ISP's smtpd is gold.

    And I posted your parent, too. And I mean it. Fuck you Rob Malda, this place used to be "news for nerds", now it's "news from two weeks to a year ago, filtered for bad grammar". I spend two years fighting in Iraq and I come back and this place has turned into an utter cesspit.

  25. Great by bahamat · · Score: 2, Funny

    Since they're cooperating so wonderfully, has anybody thought to ask them to stop sending spam?

  26. CAPTCHA by GrAfFiT · · Score: 1

    Force users to install one of these insane Captcha thingies as plugin to their Outlook Express client. That would work for sure. By the way it would prevent your 6 year old son from sending stupid emails to your coworkers. Or maybe not. Yeah, they should force you to physically come to the ISP headquarters with your .eml on a floppy disk.

  27. Global, realtime spamlist? by TheDarkener · · Score: 1

    This might be a little OT, but I've been thinking about this, and I'm not sure if there is something like it...Think a global repository (Thunderbird style) of spam, which your e-mail client feeds off of. You mark something as junk, and it uploads that addition to the DB that everyone else feeds off of in realtime. Wouldn't this work? Wouldn't it virtually eliminate spam (or at least cut it back DRASTICALLY)..? You could even go a step further to allow SMTP servers to access the list as well, and nuke spam before it even gets to the end user.

    --
    It is pitch black. You are likely to be eaten by a grue.
    1. Re:Global, realtime spamlist? by Yobgod+Ababua · · Score: 2, Informative

      So... something like Vipul's Razor?

      It's not quite as trivial to set up as you suggest, because of two things...

      • first, not everyone agrees exactly on what is or isn't spam.
      • Second, and more importantly, spammers and other undesireables will attempt to poison your list.

      Fortunately, people are already working together to make this work. Pyzor is another similar effort.

      Spamassassin has hooks built in to interface to both Pyzor and Vipul's Razor.

      Maybe ISPs should just start running spamassassin (or something similar) on all outgoing email and blocking everything that scores too high... this would slow down their servers slightly, but would cut spam drastically across the board.

    2. Re:Global, realtime spamlist? by Anonymous Coward · · Score: 0

      And thirdly and most importantly: Irrespective of any filter you may have, spam is still sent because it is dirt cheap and needs only a few responses to remain profitable.

      It's almost trivial these days to filter out spam at a personal level. I am very pleased with the performance of my own spam filter (SpamAssassin), but it does nothing to reduce the spam problem. Spammers will continue to blast out millions of emails because someone somewhere will respond; it only takes a few to make spamming cost effective.

      This is the real problem and has proven difficult to solve for a number of reasons the most annoying of which, in my opinion, is the hordes of infected windows computers at the beck and call of the spam empire.

    3. Re:Global, realtime spamlist? by The_Wilschon · · Score: 1

      Of course, then the spammers could just access this list and tailor their messages to not match the list.

      --
      SIGSEGV caught, terminating

      wait... not that kind of sig.
    4. Re:Global, realtime spamlist? by EvilTwinSkippy · · Score: 1
      Problem I'm running into is that by the time spamassassin gets the message it's too late. It's already been delivered, and not only has bandwidth, CPU time and disk space been wasted, spamassassin itself requires quite a chunk of resources to run.

      We have a dual 800mhz machine with 512Mb of RAM that just barely keeps up with the load. By just barely I mean load averages START at 1.0 and peak at 10.0.

      --
      "Learning is not compulsory... neither is survival."
      --Dr.W.Edwards Deming
    5. Re:Global, realtime spamlist? by Robert+The+Coward · · Score: 1

      Vipul's Razor, Pyzor work well because spamer don't make money sending a signal email to 100 users they make money sending it to a million users. If they had to create a new message every 100 users they wouldn't be able to make money. Plus systems like these say there are there to help but not cure spam problems. In other words take the spamassassin method and add it to what you already know and increase the change of catching spam and decrease your changes of catching ham.

  28. Death of the net predicted - pictures at 11. by Michael+Woodhams · · Score: 2, Funny

    "The e-mail infrastructure is beginning to fail," Linford warned. "You'll see huge delays in e-mail and servers collapsing. It's the beginning of the e-mail meltdown."

    --
    Quattuor res in hoc mundo sanctae sunt: libri, liberi, libertas et liberalitas.
  29. We're winning by SiliconEntity · · Score: 5, Insightful

    This is the best sign yet that we're winning the war on spam. This is exactly what measures like SPF were designed to induce - forcing zombies to go through the ISP rather than sending mail themselves.

    Now all the ISPs have to do is to filter and detect sudden jumps in email traffic. It will be easy for them to detect systems which have been infected. This will catch the small number of users who suddenly start running high volume email lists from their home systems, but those cases will be few enough that they can be dealt with manually.

    This is the beginning of the end for the zombie spam problem!

    1. Re:We're winning by Anarchitect_in_oz · · Score: 1

      You would have to say this is a win for SPF, greylisting and the other methods which push for proper mail sending behaviour.

      --
      "Call us when the New age is old enough to drink" Beck
    2. Re:We're winning by MikeBabcock · · Score: 3, Informative

      This is a loss. The ISP *can't* detect this without huge amounts of effort *and* the probability of pissing off lots of customers.

      PS, blocking port 25 for customers is just plain dumb -- I have a lot of customers that go on the road and don't want to reconfigure their laptop to use the local dial-up access SMTP server for two hours, then do again in the next city.

      They just leave the SMTP set to us, and we have secure logins. Voila. Oh, but we can't use port 25 because a lot of ISPs block it.

      --
      - Michael T. Babcock (Yes, I blog)
    3. Re:We're winning by Malc · · Score: 2, Insightful

      I doubt this has much to do with SPF. It's not like SPF is even implemented widely enough to make a difference, yet. I would guess that this is more to do with major ISPs blocking outgoing port 25 and forcing their user to go through the ISPs rely/smarthost. I predicted this would eventually happen a few years ago when ISPs started taking these measures. The good thing about this though is that there is a bottleneck that is easy for the ISPs to monitor and control.

    4. Re:We're winning by Kris_J · · Score: 1
      It's simple. By default, restrict the number of messages that can be sent out in a given time period. Even at my most prolific, I rarely send more than a dozen emails in a five minute period. Make the default limit 20, then allow users to change it if they want.

      My mobile phone has an email address, but it costs me to receive. To prevent spam bankrupting me I have the limit of messages it can receive in one day set to five. How hard would it be to implement something like this for general email? Not very, surely.

    5. Re:We're winning by techno-vampire · · Score: 1
      There's another way to do this that might work. At my ISP, if you try to post too many Usenet articles in a short time the server slows down for you, gradually speeding up again as time passes. If you persist, the slowdown gets worse, and eventually, you're unable to post for up to 24 hours since your last attempt. In general, if you're composing and sending messages one-by-one, you'll never run into this.

      Using this same algorythm for email would cause a small delay if somebody composes a number of messages to multiple recipients, then sends them all at once, but shouldn't inconvenience the average user. Spambots, however, will quickly get locked out. The user will have to call tech support to find out what's going on when they find out they can't send any email, and will have to clean up their machine to get anything sent. Of course, there'd have to be a way for the techs to clear the block once the machine's been deloused.

      --
      Good, inexpensive web hosting
    6. Re:We're winning by Anonymous Coward · · Score: 0

      Also I'm sure they are still sending out spam using fake addresses, which is what SPF is designed to stop.

      It's probably a combination of port 25 blocking, and things like the MAPS DUL. (dial-up list)

    7. Re:We're winning by MikeBabcock · · Score: 1

      Considering my complaint is about laptop users that are often offline for long periods of time and then connect to re-sync, I'm sure they'd appreciate being told that they weren't allowed to send the 12 messages they composed offline instantaneously.

      --
      - Michael T. Babcock (Yes, I blog)
  30. Re:Zombie trick expected to send spam sky-high - t by Anonymous Coward · · Score: 0

    Dude. Paragraphs are our friends.

  31. OH NO!!!! by Jeremiah+Cornelius · · Score: 1, Offtopic
    It's The end of the INNERNETS!

    (I know there's been rumours on 'em)

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
    1. Re:OH NO!!!! by EnronHaliburton2004 · · Score: 1

      It's The end of the INNERNETS!

      No, it's only the end of the Nucular Innernet.

    2. Re:OH NO!!!! by Anarcho-Goth · · Score: 1

      No, it's only the end of the Nucular Innernet.

      No, it's only the end of the Nucular Innernet as we know it.
      Film at 11.

      (And not to completely run this joke into the ground.....)

      And I feel fine.

      --
      I hate Liberals and Conservatives.
      If you are a Liberal or a Conservative, then HAVE A NICE DAY!
      Courage.
  32. Re:Zombie trick expected to send spam sky-high - t by solafide · · Score: 0

    It automatically HTML formatts it and I forget to plain-text it.

  33. Is spam such a huge problem, really? by JanneM · · Score: 1

    For me, the amount of spam I receive has gone down steadily for the past year, on all my email accounts, as ISPs and other email providers have improved their filtering capabilities.

    Looking at my spam folder, I get between five and eight spam mail per day delivered, most of which I never saw since I also filter locally with spamassassin (this does not count those tagged as spam by my ISPs). A year ago, the number would have been ten to twenty times higher.

    If anything, I get the distinct impression that if we aren't defeating the spammers, we certainly aren't losing either.

    --
    Trust the Computer. The Computer is your friend.
    1. Re:Is spam such a huge problem, really? by Tripster · · Score: 1

      I've managed to cut incoming spam to two ISP MTAs by about 75% by moving SpamAssassin to the SMTP level, anything over a 10.0 is refused at the door.

      RBLs already stop a large percentage before it even reaches the SpamAssassin check, so even if the spammer switch to using ISP MTAs when they can the SpamAssassin bit will likely still result in refusal.

      It is pissing off the spammers .. to get past the RBLs only to be stopped by SA means they have to make their junk more and more legit looking and that is tough when new versions of SA tag any included domains quickly.

    2. Re:Is spam such a huge problem, really? by Anonymous Coward · · Score: 0

      Close to 65% of all the email that passes through my email server is SPAM. For me, this is about 200-300 SPAM messages a day, so without SpamAssassin running 'site wide' on my server all of my 'old' email accounts would be almost useless.

      Sure, SA gets 99.999% of the SPAM but I need to spend time to admin it, and we get a lot of wasted bandwidth due to SPAM. I suppose that even the extra CPU time that SA requires also costs us money.

      So, yea, SPAM is a problem.

    3. Re:Is spam such a huge problem, really? by mikeswi · · Score: 1

      Does this answer your question?

      That trash folder is holding the contents of ONE DAY'S worth of spam, viruses and viruses bounced at me by bonehead email filters. Overall, I'd say this was a light day.

  34. Not surprised.... by Skylark-101 · · Score: 1

    Not difficult, just do a MX lookup on the current host DNS and then use the results for a SMTP host. I've been wondering how long it would take for the virus writers to figure this one out. Most Blacklists have a list of zombie IPs, so SMTP servers will just start getting on them now.

    1. Re:Not surprised.... by Sandman1971 · · Score: 3, Informative

      Depends how smart the ISP is set up. A smart ISP will separate their inbound and outbound servers, and only allow their own customers to connect to the outbound servers. An MX lookup would give the inbound servers, which customers would be blocked from using.

      --
      It's better to burn out than to fade away
    2. Re:Not surprised.... by mikeswi · · Score: 3, Informative

      You really don't even need to do that much. Outlook and Outlook Express both keep all of their settings in the registry. All a virus needs to do is to parse the contents of a certain registry key.

      I don't know if the login/password is stored there as well, but the server information sure is.

    3. Re:Not surprised.... by miley · · Score: 1

      > Not difficult, just do a MX lookup on the current host DNS and then use the results for a SMTP host.
      Why not just take the hostname from Outlook when grabbing the username password?

  35. Most ISPs have limits by appleprophet · · Score: 3, Interesting

    First of all, most ISPs require you to authetenticate in some way. Either they require a login/password or more often, they wait until you check your POP3 email and give you a 30 minute window to send email without authentication.

    Secondly, ISPs often have a limit to how fast you can send mail or how many per day you can send.

    I don't really see this as a problem.

    1. Re:Most ISPs have limits by SirTalon42 · · Score: 1

      Though ISP's like comcast DONT require authentication (and authentication doesn't work that well for users like me who WANT it), they allow you to spoof your e-mail address, and I don't believe they have and caps on e-mails.

    2. Re:Most ISPs have limits by Newtonian_p · · Score: 1

      First of all, most ISPs require you to authetenticate in some way.

      In my experience, most ISPs only require you to be on their network in order to use their SMTP server. No authentication required.

      --

      There are 2 kinds of people in this world: Those who write in decimal and those who don't

    3. Re:Most ISPs have limits by Robert+The+Coward · · Score: 2, Informative

      As a former Comcast employee yes they do cap your emails. Try and send 20 Emails in less then 1 Mins sometime. You will get an error. Use to popup with people on laptops who built up email during the day and sent there when they got home.

    4. Re:Most ISPs have limits by Jerry · · Score: 1

      That's my experience, too. Just connecting my PC to the cable modem from RoadRunner is enough to allow me to send messages via SMTP... No authentication necessary. To download email I have to send a login name and password.

      --

      Running with Linux for over 20 years!

  36. Anti-Virus? by peeledback · · Score: 1

    Wouldn't an anti/virus program fix this? Are all the zombies unprotected machines? If so, couldn't the ISP's (I know Cox does) disconnect their service until the problem is fixed? (Or at least temporarily let them back on to download an A/V program)

  37. inbound smtp cannot be filtered easily by Anonymous Coward · · Score: 0

    this is #oldnews... spammers have been doing this for 5 years... they just look at the mx, and connect like a normal client.
    the easiest way is to use an rbl/sbl/xbl blacklist service. Some mail firewalls easily integrate this -
    barracudanetworks.com

  38. Re:can we expand the war on terra to include spamm by theparanoidcynic · · Score: 1

    But we all know how compitent our government is on these matters . . . . .

    "ONLY TERR . . . er . . . . SPAMMERS HAVE PORT 25 OPEN!!"

    --
    Only in a Slashdot fantasy can a Slackware install turn into several hours of sex . . . . .
  39. Re:Eh? Because... by kd3bj · · Score: 5, Insightful
    Why didn't they think of it earlier?

    Because I suspect it doesn't work as well. It's pretty easy for an ISP to notice 100,000 emails from one sender pumping through their SMTP server, but relatively difficult to notice those mails when sent directly through the net. Also, outgoing servers are often set up with throttling.

    Of course, nowadays, ISP's have no excuse in either scenario. There are plenty of network monitoring tools that will notice spamming.

  40. Re:Is spam such a huge problem, really? Yes! by kd3bj · · Score: 2, Insightful
    As an ISP, I can tell you that for the last two years we put all of our R&D money into fighting spam. For us, that's about $100/yr per customer. That's a lot of money pissed away, and it's damn near bankrupting us.

    But more significantly, it represents a massive opportunity cost. There are all sorts of cool things we could have created for our users that we haven't been able to get to because we were tied up with weekly SpamAssasin upgrades. Spam is short circuiting the work of a lot of the most brilliant people into totally profitless endeavors.

  41. Simple ISP baserd Solution by OleManRiver · · Score: 0

    I think the only way to cut down on spam without making everyone change email clients, or re-write the protocols, is to enforce ISP based spam blocking.

    This means that an ISPs customers must use the mail server of their ISP - otherwise all their STMP trafic gets dumped. Second, the ISP must monitor how many outbound messages a customers computer is sending. If they go above a email a minute (perhaps averaged out over an hour? half an hour?) their SMTP access is blocked, either permanently (until the customer rings the ISP) or for a set amount of time, afte which access is restored. If they keep tripping out their SMTP access, the ISP should block them automatically.

    When the user calls the ISP complaining about how they can't send email, the ISP must have good staff able to walk them through downloading, installing and configuring anti-virus and firewall utilities.

    your thoughts?

    1. Re:Simple ISP baserd Solution by Mr.+Byaninch · · Score: 0

      YES, YES, YES! Either prove to/register with your ISP that you've got a newsletter or whatever that you send out to 1,000s, or get blocked until you can prove you're 'clean'. I agree with you. IPSs shouldn't have that hard a time detecting huge amounts of email coming from accounts that haven't registered as legitimate mass-mailing sites.

      --
      Sig not available, please try again later. If the problem persists, then the submitter is an idiot.
  42. hummm. Time to allow systems to be their own serve by WindBourne · · Score: 1

    Major ISPs are trying to be the only mail servers out there. The problem is that there will always be a way to attack these. Instead, of trying to remove adsl/cable residential systems from the net, they should be rate-limited. It is far easier to detect a system that is doing nothing but noise, then it is to try and seperate the noise from a system that also has high signal. Once a system is picked out as generating noise (spam), then others can seperate it out.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  43. Re:Is spam such a huge problem, really? Yes! by Anonymous Coward · · Score: 0

    $100/year/customer?!?

    Come on now -- companies like http://www.postini.com/ can do it for magnitudes less.

    Maybe your ISP should see what solutions are out there do to what your doing, but for a ton cheaper?

  44. Thanks for telling me that! by paulius_g · · Score: 1

    One week ago, I was suspecting interesting activity on my colocated server. I've found out that my SMTP server was sending thoudsands of emails each day containing spam and email. I remember that in the logs I've saw a hostname of "SMTP hunter". Oh well, these spammers make me sick. I've hopefully reformated the server and have a happy ending.

  45. This is old news by Sandman1971 · · Score: 1

    This really is old news. I'm a sysadmin for an ISP, and we saw such viruses and infected zombies doing this early last year when we blocked port 25 to residential customers to everything but out own mail servers. About a month later, we started seeing huge increases on traffic coming from our customers, most or all of them being infected zombie boxes.

    The bad thing is that it can get your mail servers on some blacklists instead of just some dynamic IP ranges, the good news is that it's fairly easy to spot such users and shut them down before real harm is done.

    --
    It's better to burn out than to fade away
    1. Re:This is old news by Wubby · · Score: 1

      We saw the exact same thing at our University. It got so bad we had to seperate internal delivery from external and block users from sending directly to our MX. The zombies only did an MX lookup for the domain it was in, and nothing else.

      When they get smart enough to look at local configs for relays, then we're in trouble. We'll have to move to authenticated relays for all mail (assuming the zombie isn't smart enought to do that, too)

      --
      Sig
      Appended to the end of comments you post. 120 chars
  46. And a lot easier to get them to stop. by khasim · · Score: 2, Insightful

    With a regular zombie, you really can't email the person controlling the machine (or the one who has it in his house).

    With an ISP's mail server, you can.

    And they should be more interested in shutting down the thousands of spam messages so that their regular mail can be sent.

  47. Re:can we expand the war on terra to include spamm by Anonymous Coward · · Score: 1, Funny

    You should listen more closely to what GWB says. It's not the war on Terra, it's the war on Terrr.

  48. BREAKING NEWS!! by jmcmunn · · Score: 2, Informative


    Spammers are using Microsoft's Hotmail servers as Spam servers, and sending out hundreds (of millions) of emails each day to unwilling recipients.

    Come on, this is hardly news worthy on the front page of Slashdot...this kind of thing has been going on in one way or another for a long time.

  49. Idiots are extremely ingenious .. by Jerry · · Score: 1

    Never underestimate their ability to neutralize any efforts made to clean up their infected PCs or to teach them how to do it themselves.

    --

    Running with Linux for over 20 years!

  50. Story Time! by Anonymous Coward · · Score: 1, Informative

    Dear Angry AC,

    Hello, my name is the Constitution. I'm here to let you know that, indeed, my first ammendment (that very one that allows free speech) is still here in on the front of me. Uncle Sam and I thank you for your service. And remember, you still have the right not to read anything you don't want to.

    Your pal,

    The Constitution

  51. Re:Eh? Because... by Anonymous Coward · · Score: 0
    It's pretty easy for an ISP to notice 100,000 emails from one sender pumping through their SMTP server

    Which is the entire reason behind using a large network of zombie PC's to distribute the load.

    Of course, nowadays, ISP's have no excuse in either scenario. There are plenty of network monitoring tools that will notice spamming.

    Ok, I am taking suggestions.

  52. RFC 2476 by tepples · · Score: 5, Informative

    I have a lot of customers that go on the road ... They just leave the SMTP set to us, and we have secure logins. Voila. Oh, but we can't use port 25 because a lot of ISPs block it.

    You're using SMTP AUTH over TLS on port 587/tcp per RFC 2476, right? ISPs have fewer legitimate reasons (if any) to block 587/tcp out than 25/tcp out.

    1. Re:RFC 2476 by EvilTwinSkippy · · Score: 1
      Accept that there is nothing keeping a trojan from using those ports, and encryption schemes as well.

      As soon as it's clear that there is a loophole, you bet the spammers will be on it like ugly on moose.

      --
      "Learning is not compulsory... neither is survival."
      --Dr.W.Edwards Deming
    2. Re:RFC 2476 by MikeBabcock · · Score: 1

      You really don't understand authenticated SMTP do you? The user has to authenticate to send E-mail. If they can't (like the trojan that doesn't know the tokens), they can't send mail.

      SMTP is a stupid protocol for end users because its structure is more for MTA-MTA conversations, but that's beside the point.

      --
      - Michael T. Babcock (Yes, I blog)
    3. Re:RFC 2476 by YellowBook · · Score: 1
      You're using SMTP AUTH over TLS on port 587/tcp per RFC 2476, right? ISPs have fewer legitimate reasons (if any) to block 587/tcp out than 25/tcp out.

      That may be true, but if an ISP is blocking outgoing ports to begin with, they may well be blocking everything and only unblocking allowed ports. How many ISPs would have enough clue to unblock the submission port?

      --
      The scalloped tatters of the King in Yellow must cover
      Yhtill forever. (R. W. Chambers, the King in Yellow
    4. Re:RFC 2476 by JerkBoB · · Score: 1

      That may be true, but if an ISP is blocking outgoing ports to begin with, they may well be blocking everything and only unblocking allowed ports.

      Haha. And the sky might fall, too, or the sun might not come up tomorrow. Those are good concerns in theory, but in the real world that's just silly. What ISP is going to block everything but a few ports? Do you have any concept of how much pain that would inflict on the ISP's callcenter? Clearly not, or you wouldn't have made the comment.

      I run a medium-sized independent ISP, and I can guarantee to you that we only block the bare minimum necessary to protect the rest of the 'net from our stupid customers. Outbound SMTP got blocked because we just don't have the resources to contact all the stupid customers who would have no idea what we're calling them about anyhow, and the various MS-specific ports got blocked inbound/outbound for the same reasons. Other than a very small number of ports, it's all fair game.

      A corporate router/firewall, on the other hand, might just do what you're suggesting. In that case, however, they can just dictate policy by saying that employees should only have a certain set of software installed on their workstations, and anything that requires other ports is in violation of policy. Easy. You just can't do that as an ISP, though.

      --
      A host is a host from coast to coast...
      Unless it's down, or slow, or fails to POST!
  53. Re:eat shit, rob malda by Anonymous Coward · · Score: 0

    LinuxToday is more civilized in the talkbacks...

  54. SBC Global / Yahoo has been doing this for 3 weeks by Mustang+Matt · · Score: 2, Informative

    We host email for a lot of small domains. Many of our customers are using SBC Global for their DSL.

    We had everyone doing authenticated SMTP through our server for outbound but SBC shut that down and forces them to do authenticated SMTP through their servers now.

    I have absolutely no problems with this except two small issues...

    1. They didn't let anybody know. (To my knowledge) There was no press release on the home page or any instructions emailed out to inform customers how to update their mail settings. Since of course they only officially support their email addresses any non-technical customers that called in to SBC royally messed up receiving mail from our servers.

    2. There is no non-customer technical support period. You can't make your way through their automated system and they have no way to contact any body on an ISP to ISP level that I could find.

    I even contacted some marketing person at their HQ that I managed to find contact info for and explained the situation. They even tried to contact support and couldn't figure out how to do it. Very sad. Glad it wasn't an emergency.

    --
    The man who trades freedom for security does not deserve nor will he ever receive either. - Benjamin Franklin
  55. The ironing is delicous! by Anonymous Coward · · Score: 0

    n/t

  56. Mods are on crack (as usual) by JessLeah · · Score: 1

    This isn't off-topic. It's a "zombie" joke, you slavering morons.

    1. Re:Mods are on crack (as usual) by Azeroth48 · · Score: 1

      Finalliy some one with some sort off sense :P

      --
      This is where we are, our rock we stand, among the world, looking forward, eternally.
  57. Mods still on crack. by JessLeah · · Score: 1

    How in the fuck is this "flamebait"? It's Interesting. It might be Funny. It is most certainly not "flamebait". The MODERATION (-1, Flamebait) is flamebait!

    1. Re:Mods still on crack. by Anonymous Coward · · Score: 0

      I thought it was stupid. Hence the moderation.

    2. Re:Mods still on crack. by JessLeah · · Score: 1

      Stupid != Flamebait.

  58. This is a new idea? by conna01 · · Score: 1

    I thought that this was the way it was done before ISP's got smart and started checking IP's.

    --
    Acrylic Bubble Panels www.beyond7.com
  59. it was just a matter of time by DuckWing · · Score: 1

    I knew this would happen once idiot ISPs try to block port 25 for sending email. I connect to a company mail server (that isn't my ISP's) to send/receive email (which requires authentication). Some ISPs have blocked ppl from doing that to "cut down on spam."

    It was just a matter of time before the weasels figured it out. they have too much money to throw around not to work on something like this.

    --
    -- DuckWing
    1. Re:it was just a matter of time by Anonymous Coward · · Score: 0

      You should probably be using a VPN anyway.

  60. Re:FP BEOTCHES by X0563511 · · Score: 0, Troll

    Allow me to be the first to say

    ________) __ __)
    (, / /) (, ) /
    /___, _ (/_ / / ___
    ) / (_(_(__/(__ (___/_ (_)(_(_
    (_/ ) /
    (__ /

    --
    For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
  61. Great. by Spy+der+Mann · · Score: 1

    now Bill Gates is gonna blame the Windows pirates for being vulnerable! >:(

  62. This all comes back to what I've been saying by alphax45 · · Score: 1

    For a few months now I have been tossing the idea around in my head of requiring a license to access the net. I have posted this before, so I will make this brief, but just a simple security course. If your machine becomes infected and infects other machines, you loose you license. Simple and effective.

    --
    K Man
    1. Re:This all comes back to what I've been saying by Mr.+Byaninch · · Score: 0

      There's been essays on that subject before. The best I've read advocate ISPs monitoring what should be individual users' connections, and if they're sending out thousands of emails, they get cut off until or unless they can prove it's legitimate. And if they can't prove that, then they have to submit, before getting 'net access back, to a scan to prove they've cleaned themselves.

      --
      Sig not available, please try again later. If the problem persists, then the submitter is an idiot.
    2. Re:This all comes back to what I've been saying by Jim_Callahan · · Score: 1

      I'm going to take the obvious parallel to driver's licenses here, and finish your post:

      And if you use any p2p program on which copyrighted material is illegally shared, you lose your lisence.

      And if your computer is running anything that detects as "undesirable software", you lose your lisence.

      And if you're caught in a room with an open beer, and are under 21 years of age, you lose your lisence.

      And if you download porn while under the legal age of consent (in most states) you lose your lisence.

      And if you've violated whatever unintelligible ordinance the town you're passing through feels like imposing, you lose your lisence.


      Yeah, I'm not buying this one. Keep government out of things it's only going to abuse anyhow. Besides, who would enforce this stuff? The UN has no real authority over anything, and inconsistencies in national policy would just make the net even more chaotic and give lawyers a lot of my tax money.

      --
      ...it's really a sad day for America when we require a goddamn ACT OF CONGRESS to make our DVD players work properly. ~
    3. Re:This all comes back to what I've been saying by lachlan76 · · Score: 1

      If all the major ISPs would do this independantly it would be nice though.

  63. all this effort on the wrong end of the chain by grantgw · · Score: 1

    There's tonnes of software out there to help users kill and remove spam. But where's the sofware that will let me find the real source/company of the spam? I want a program that will go to the linked URL, bounce through the re-directs, figure out who in China actually owns the site which is trying to recieve money, and tell you. THEN, all those ISP's should be blacklisting that hosting site for all traffic. Its a waste of time/never ending arms race to keep trying to protect every PC out there - you have to follow the money. anyone have that program? Its a real pain to do all that tracking manually and just get ignored by the hosting ISP...

    1. Re:all this effort on the wrong end of the chain by AaronLawrence · · Score: 1
      spamcop.net does exactly that. There are other similar tools but it is probably the most popular and up-to-date (since it is server-based).

      A huge amount of work has gone into making Spamcop avoid common problems, decode weird URLs, etc.

      --
      For every expert, there is an equal and opposite expert. - Arthur C. Clarke
    2. Re:all this effort on the wrong end of the chain by grantgw · · Score: 1

      Well no it doesn't: from spamcop.net: "SpamCop determines the origin of unwanted email and reports it to the relevant Internet service providers." I don't want to spend time tracking down the machine that actually sent the spam - I want to find out who's the guy making money off this thing. He's the banker for all those spam emails.

      A) there's alot few sites to target
      B) they're easier to find - they have to be able to receive money from you, right?

    3. Re:all this effort on the wrong end of the chain by AaronLawrence · · Score: 1

      I see. That is impossible because that information is not stored on the net, generally (at least not in public view).

      --
      For every expert, there is an equal and opposite expert. - Arthur C. Clarke
  64. Email meltdown? If only. by Kris_J · · Score: 1

    Email is an arcane, brilliant, overloaded, compatible mess. For everyone with an overpowered PC overflowing with spam, there's someone with a museum piece for whom email is a lifeline. It's not going anywhere. I'd love a modern alternative. Something with decent compression and encryption. Digital signatures and proper user authentication for sending. Meanwhile, I just bought a fax in order to better communicate with a new community of people I've recently joined. I'll still be able to send and receive email using my Amstrad PPC XT portable in 20 years time.

  65. This is actually good! by Anonymous Coward · · Score: 0
  66. Re:SBC Global / Yahoo has been doing this for 3 we by flug · · Score: 1
    I had port 25 suddenly & unexpectedly blocked by SBC/Yahoo, too.

    For some reason they have no problem sending all of their customers zillions of email ads, yet informing us of an important technical change like this is "impossible".

    Once I realized what was going on, however, a quick Google search provided some answers.

    There is an automated process to request unblocking Port 25 on a per-account basis. It took about 24 hours after filling out the request form, but it did work for me.

    Help page from SBC/Yahoo.

    Opt out of port 25 blocking form (be sure to fill out account name/password correctly & choose as "Abuse Type", "**Opt Out Port 25".

    Note that this is an automated request, so there is no point in filling up the description field with a detailed account of all your frustrations. Just make sure you've got your account info and "**Opt Out Port 25"--that's all you need!

  67. Law is the answer and the answer is law! by D4C5CE · · Score: 4, Informative
    Right below "TFA", there's a link to Yet Another Interesting Article.

    Just take a look at the statistics:

    Europe has only had strict laws against junk communications for two years (Article 13 of Directive 2002/58/EC), they have only been in full force since November 2003 (and the provisions for criminal penalties are not even in place in each and every corner of the European Union yet) - but they mean pure and simple opt-in, and look how this continent's "spam output" already has become almost completely insignificant.

    The U.S., I'm afraid to say, have put next to nothing in the way of these sociopaths: only a now-you-CAN-SPAM-more-than-ever Act that lives up to its name in the worst of ways, by legalizing most of the spam, enacting an unworkable opt-out onus on the users, and putting anti-spam warriors at the legal risk of interfering with (and being taken to court by the operators of) what is considered a legitimate "business model" except for some of the worst abuses - and for however little it is, all of this even an entire decade too late.

    Reliance on technical solutions and minimal government intervention is just fine for many things - but it's failed in the fight against spam.

    Here is how to do it:

    Where the rights of the users and subscribers are not respected, national legislation should provide for judicial remedies. Penalties should be imposed on any person, whether governed by private or public law, who fails to comply with the national measures taken under this Directive.
    (...)
    "electronic mail" means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient's terminal equipment until it is collected by the recipient.
    (...)
    The use of automated calling systems without human intervention (automatic calling machines), facsimile machines (fax) or electronic mail for the purposes of direct marketing may only be allowed in respect of subscribers who have given their prior consent.
    (...)
    In any event, the practice of sending electronic mail for purposes of direct marketing disguising or concealing the identity of the sender on whose behalf the communication is made, or without a valid address to which the recipient may send a request that such communications cease, shall be prohibited.
    That's certainly nowhere near rocket science, and if the above looks a bit complicated, that's probably just because
    • a directive is a (binding) template for lawmakers in all of the European Union's member states
    • necessarily, the legal techniques as well as the "Legalese" itself vary between jurisdictions
    • this is a great one-ban-fits-all provision that outlaws each and every flavor of spam at once
    "First Amendment" implications: zero (and yes, of course there is freedom of speech in this part of the world as well, and even more of that speech could be heard if it wasn't drowned out by American spam - some of which comes relayed thru Asia of course) - it only bars some people from "pissing in everyone else's pool", but certainly not from speaking their mind!

    There is nothing wrong with following an example that works so well, even if it is from Europe...

    Call your congresscritter now to outlaw unsolicited commercial communications, place a hefty fine and jail time on the offenders, and put an end to these abuses before they put an end to eMail itself.

  68. Re:Eh? Because... by icestormstudios · · Score: 1

    As an employee for a mid-sized ISP, it's a lot harder to handle several thousand calls of "I can't send emails!" vs handling reports of spamming in a timely manner. We throttle connections, but once you start filtering...

    --
    The problem with computers is that they do what you TELL them to do, not what you WANT them to do.
  69. Re:Email meltdown? If only. by Mr.+Byaninch · · Score: 0
    OK, but don't forget that the first and only effective anti-spam law in the U.S. was for FAX spam.

    arcane, brilliant, overloaded, compatible. Couldn't think of any descriptive terms? (That was sarcasm.) Arcane??? Better look that one up, Sparky, or else if it really is arcane to you, you should find a new hobby. It's way simpler than blogging. Overloaded??? What's overloaded? Your unprotected inbox? Compatible is how it works. The power of the PC has no effect on the amount of spam it receives. If it's an unprotected Windows PC, then its power helps a little in the spam flood, but it really doesn't make much difference in the big picture.

    And if you're looking for something nice and stable, surviving the centuries with virtually no illegal intrusions, consider the postal service. You know: written notes, sent physically, paid for by 'stamps', those little licky paper things?

    --
    Sig not available, please try again later. If the problem persists, then the submitter is an idiot.
  70. Physicians for Human Rights is "Propaganda"? by Anonymous Coward · · Score: 0
    That web site is set up by Physicians for Human Rights. This group won the Nobel Peace Prize for its work in caring for the victims of brutal human-rights abuses.

    Are you Chinese? You act like one.

  71. The only real way to CAP this problem. by zerofoo · · Score: 1

    The only way to slow down this nonsense is to put a limit on the amount of messages a single account can send in one day.

    This would accomplish two goals:

    1. (Obvious) it would limit the amount of crap-mail spewed out by ISP's compromised customers.

    2. It will encourage joe six-pack to clean up his infected machine. When Joe wants to send and email and he can't (because a bot has used up his allowance) he'll be forced to actually clean up his infected machine.

    -ted

  72. Re:Or by Jim_Callahan · · Score: 1

    You can click that little box thing by the spam and press "delete". I mean, really.

    --
    ...it's really a sad day for America when we require a goddamn ACT OF CONGRESS to make our DVD players work properly. ~
  73. Is spam such a huge problem? YES IT IS. by pagley · · Score: 1

    You have got to be kidding, right?

    Just because you do not *SEE* the spam, by no stretch of the imagination does that mean it's *NOT THERE*. Don't *EVER* confuse those facts.

    As administrator of several small mail servers, I'm killing in excess of 88% of incoming email as spam. In one particular case, a very small ISP mail server with about 600 email accounts has a steady inbound SMTP flow of 280kbps minimum 24x7 into the email server. That doesn't sound like much, until you do the math. If that figure held up linearly in larger installations/sites, that would mean that a small-medium sized ISP with 50000 email accounts would see a 23Mbps stream of incoming email - the equivalent of half a DS3.

    Now, if the 88% spam figure holds (and unfortunately I'm pretty sure it will - if not even worse than that), that's almost 20Mbps of utterly wasted bandwidth. And guess what? Bandwidth costs money.

    Between the RBL's and Spamassassin, we see about a 96% effectiveness in the reduction in spam. Trust me, the reason you see less spam is because your provider is at least trying to catch some of it and the filters have gotten much better at spotting it, *NOT* because there is less spam.

    The definition of "not losing" is purely a matter of perspective. Due to the (current) effectiveness of filtering software implemented properly, certainly users are less frustrated and happier.

    However, more and more effort (time, software, server resources, horsepower, money) is being spent to combat it, not to mention the waste of bandwidth at all levels. That's effort and money that could be used to expand or enhance services, lower rates, or both. I personally still consider that "losing".

  74. The more I read about email... by melikamp · · Score: 1

    The more I read about email, the more I am convinced that it will eventually go under. I do not think that we'll have to create a new system, but a paradigm shift is inevitable. Spam is unbeatable, because the only way to filter it out is by content. But every time we come up with an algorithm to detect spam, they respond with an algorithm to foil us. A classic arms race -- and nobody wins.

    It was a pure fantasy, anyway, to expect that email will function just like USPS, but faster. It is about time to start using Internet the way it can be used best. The change must occur in the culture. How about whitelisting by default? May seem inconvenient at first, but once it gets a proper mindshare, it will become almost invisible. Let there be a pass of some sort which cannot be collected automatically -- for example, a subject line which you list on your website -- that can enable the incoming email to get through and to whitelist the sender at the same time. When you receive your first spam email, you just un-whitelist it and change your pass. Done.

    Store your pass anywhere you want, put it out in the open if you want, just keep it two paces apart from your email listing, just enough to make it infeasible to collect email/pass pairs automatically.

    If people know and expect that emails tend to be guarded with such passes, they will request you to provide them along with the email -- not much strain on communication, since passes could be as simple as your mum's name. All they need to do is to send you one "introductory" email -- and they don't have to worry about it anymore.

    Seriously though, I am at loss as to the practical steps we need to take today if we ever want to see spam-free Internet.

  75. Re:violation of ISP contract? IE leaking oil by Anonymous Coward · · Score: 0

    ... now thats a new one. hehe.

  76. Re:Is spam such a huge problem? YES IT IS. by JanneM · · Score: 1

    Let me rephrase and expand.

    The spammers are sending more and more spam, and yet less and less is actually getting through. Methods for stopping it at various points have become steadily better, and they need to resort to more and more esoteric methods to get any spam delivered. And the spam that is delivered needs to look more and more like regular mail to have a chance of sneaking through.

    While sending spam is almost costless, it is not _totally_ so. Creating zombie networks is not free; if nothing else, the non-zero risk of getting cought is a cost. Renting capacity on someone else's zombie network of course carries a direct cost. Farming addresses, or buying collections; getting machines and bandwidth (and keeping it, in the face of vigilance on the part of ISPs) - it all carries costs.

    And since less and less is actually delivered, we are increasing the cost per message. There is a definite cutoff point where it ceases to be profitable to send spam about a particular product or service (different, depending on the product). As the cost increases, you could counteract by promoting more upscale, higher-margin products - except that you can't, in the case of spam. You could not sell real Rolexes with spam, for instance; people with that kind of money will go to High Street and buy it there.

    What I meant are two things: spam is less of a problem for the end-users (since ISPs and others are doing a much better job filtering it today); and fighting spam seems to be working, seeing how the spammers are doing more and more work, and yet seeing less and less actually delivered.

    This last step looks a bit desperate. Sending it through the ISP gateway seems like a great way to have the zombie network detected and shut down much faster than before, thus destroying a needed resource in the course of using it.

    --
    Trust the Computer. The Computer is your friend.
  77. One other improvement by Anonymous Coward · · Score: 0

    Lots of people mentioned the obvious plus of this -- that the ISPs outbound mail servers will provide a good choke point to throttle and detect spam from zombie PCs. There's another big plus though: the ability for the ISP to investigate complaints.

    Back when I used to work in the ISP industry (a long time ago now, thank $DIETY) I had to deal with abuse complaints. Back in the early days of spam it was obvious when you had a customer spamming -- you'd get thousands of complaints in a few hours. Of course as time goes on fewer and fewer people would complain (who has time?) and eventually it got to the point where it would take longer to get even one complaint for a big spam run.

    Now when you get a single spam complaint it takes time to investigate -- after all its easy for someone with an IRC grudge to send a fake complaint framing the person at a certain IP at a certain time. You at least need to give it a decent look to make sure it isn't an obvious forgery before you close an account or you risk looking real stupid later.

    If the mail came through OUR mailservers though our job is a lot easier -- we can correlate the message-IDs and times to verify that they make sense. Sure, a forger could have changed the message body (modifying an innocent email) but they must have received something... so you can go after the forger based on the email address the innocent message was sent to.

    Plus if someone is spamming and using our servers we can probably figure it out pretty quickly from the mail logs ("gee they sent out 200 messages that hour, all about the same size, to seemingly random email addresses...")

    If spam zombies are desperate enough to go this route then this is GREAT NEWS - we must be winning the battle.

  78. Spammer zombie trick by Anonymous Coward · · Score: 0

    Aah an enticing subject line, large penis etc - in fact all they want is to lure you somewhere where they can eat your brains!

  79. What is needed is "security for dummies" by jonwil · · Score: 1

    Basicly, it would be a CDROM (and perhaps a book or manual) that would be sold in computer shops.
    When you install it, it would clean all the spyware, viruses, trojans, zombies and gunk from your system automatically.
    It would then install anti-virus and anti-spyware and etc programs designed to run periodically and clean the system. (including hooks into email programs like Outlook Express to remove the viruses before they even reach the users inbox) Plus a firewall with settings to block known bad software (spyware, trojans etc) but not block anything else. (this prevents the problem of the user blindly allowing everything through). It should also contain auto-updates so it keeps the data files it uses up to date without any action from the user.
    If you can make it block or restrict websites used by philshing (fake bank sites etc) in a way that is going to be understandable for the cluless users the package is aimed at and which will be 100% sure to not block anything other than malicious sites, even better. (although I suspect this is going to be difficult)

    Design the UI and interface so that it can be used and understood by even the most cluless of users (the kind that think that the "blue E icon" is "the internet" for example).

    Give it a name like PC Tune Up or something. Most people (even the most clueless of people) know that you should take your car into the mechanic and have it serviced regularly if you want to keep it running well. So pitch this package as the computer equivelent of getting a service/tune up, that way even the clueless will be able to understand why running it is a good thing.
    Also, in the marketing campaign & software, show people all the bad things that hackers, viruses, spyware, trojans, philshing etc can do you & your computer. For example, show (in a way the cluless can understand) how these things can be used to access your online banking and bank account and take money from it without your knowledge. And so on.

    Firstly, this program would serve to get rid of the junk even without the user needing to know exactly what the junk is.
    And secondly, it would serve as a way to educate the users so that they know how to avoid the junk in the future.

    1. Re:What is needed is "security for dummies" by Anonymous Coward · · Score: 0

      Or how about people start putting some pressure on Microsoft to fix Windows so it's not so trivially easy for "bad people" to install crap in it ?

      Seriously the problem IS Windows and it's complete disregard for security.

      How retarded is it to ship an O/S that comes out of the box with multiple services that are sitting there with open ports actively waiting for internet connections ? Fucking clueless wankers. You'd think that the internet and "bad hackers" had only just been discovered. It's 2005 for fucks sake.

      When you can compromise a machine simply by getting a user to visit a web page you know the O/S is FUCKED.

  80. Could be a good thing by skinfitz · · Score: 1

    At least this gives the ISP a massive incentive to block zombie traffic rather than risk email blacklisting their entire user base.

  81. monitoring tools for ISPs? by menscher · · Score: 1
    Let's say I'm an ISP, and am concerned about getting my mail relays blacklisted if one of my customers starts spamming through them. Obviously I'd want to require SMTP AUTH so I can track problem users, but that only helps after-the-fact. What systems exist that can detect a problem as it occurs and take corrective action?

    I see in sendmail a MaxRecipientsPerMessage option, which would prevent an infected client from specifying too many RCPT addresses. (It's not clear to me what happens if we have a mailing list with > MaxRecipientsPerMessage subscribers, though.)

    What I don't see is an option to limit based on messages per hour. Does anyone know if this exists within sendmail? Or do you need separate monitoring software for that?

  82. ISP relays by MoreDruid · · Score: 1
    This is exactly why my provider Planet Internet doesn't allow for connecting your SMTP server directly to the internet. You set up your MX records correctly and they relay the mail for you. The gains are obvious:
    • spam zombies simply won't work
    • people with no clue but wanting to run a mailserver will have trouble setting it up, so their choice is either to ask someone knowledgeable enough or forget about the whole thing.
    • the ISP won't get blacklisted
    When I set it up back in the day I was annoyed at the stuff I needed to do to get my mailserver up and running (even though it took me only about 30 mins for finding out what to do and reconfigure my server). Nowadays I'm glad they do this because of the advantages this small requirement offers.
    --
    The best weapon of a dictatorship is secrecy, but the best weapon of a democracy should be the weapon of openness.
  83. Re:SBC Global / Yahoo has been doing this for 3 we by Mustang+Matt · · Score: 1

    That's very useful info. Thanks for the links!

    --
    The man who trades freedom for security does not deserve nor will he ever receive either. - Benjamin Franklin
  84. TOP LEVEL DOMAIN by Anonymous Coward · · Score: 0

    Why not create a top level domain like .adv for advertisement which would be the legal way to send spam especially now that the email is on the edge of collapse from what the article says.

  85. SURBLs by bLanark · · Score: 1

    One solution is SURBLs (Spam URI Real-time Block List, I think). This is a list of web addresses contained in spam. An anti-spam filter parses an email, then checks any URIs against various SURBLs. They are pretty damned effective. Any URI in spam gets blocklisted pretty soon, and filters can act accordingly and block spam.

    These are up and working, and have been for at least a year. The latest SpamAssassin has support for them out of the box, I haven't checked but it may use around 5 different lists.

    There is a small network delay and very little processing overhead on the spam filter. So email may be delayed for 15 seconds, but spam will be filtered to a far greater extent.

    Visit www.surbl.org for more info, and don't forget to check out SpamAssassin as well. Anyone running a modern Linux can filter their own email, even if they pick email up from a pop3 server. I'd recommend a fetchmail, postfix, procmail and spamassassin combination, but there are many, many ways to do this.

    --
    Note to ACs: I won't mod you up, even if you are being funny or insightful. So take a chance! It's not real life!
  86. I'm curious by The+Creator · · Score: 1

    Can you use the ISP's server to send emails to for example: bob@music.indy? If not, then they have broken the internet...

    --

    FRA: STFU GTFO
  87. In other news... by weave · · Score: 1
    Ever notice how many websites have superflous info in their URLs, probably for tracking purposes?

    For example, the url linked from this article is (includes slashdot space insertion goodness):

    http://news.com.com/Experts+Zombie+trick+set+to+se nd+spam+sky-high/2100-7349_3-5560664.html?tag=nefd .top

    This url works just as well....

    http://news.com.com/2100-7349_3-5560664.html
  88. Barracuda should be happy then.. by Anonymous Coward · · Score: 0

    Since they just launched a new outbound SMTP spam scanner...
    http://www.barracudanetworks.com/produ cts/key_feat ures_ob.php

    Anyway, judging by the fact that Barracuda just released it, must mean it's been going on for a while now.

  89. DCC by pasword+*** · · Score: 1

    Dcc could help here... If a load of spam is in transit in a single server it can be tracked easely. Actualy it is a good thing http://www.rhyolite.com/anti-spam/dcc/

  90. Re:Eh? Because... by sbryant · · Score: 1

    It's pretty easy for an ISP to notice 100,000 emails from one sender pumping through their SMTP server...

    That's the point though - they're not all from one sender anymore. If you Zombie 1000 PCs, and have each send 100 messages, you've still got your 100,000 and it's all from different people, so the traffic looks like lots of normal email, and as such you bypass the throttle.

    I would guess that a lot of ISPs only do spam checking on mail coming in from outside, and not from their own users as that saves resources.

    Like you say, there's still no excuse. I don't think these methods are entirely new, as this is generally how email viruses spread themselves. They should be checking all email, in and out, for spam and viruses, and rejecting bad email before it is queued (ie: the client can't even complete sending).

    -- Steve

  91. block outgoing port 25 by MoZ-RedShirt · · Score: 1

    What again is the reason why ISPs don't block outgoing port 25 and only allow it to their mailserver ?

    Then the only way out would be via the ISP's mailserver which could do spam and virus scanning (mailfilter.info or something similar).

    The few geeks who run their own mailrelay on their home DSL could request the port to be opened (and pay all damages if they manage to screw things up), or simply use the ISP's mailserver as smarthost.

    And to top it off you would have to SMTP AUTH with the ISP's mailrelay, so a spamzombie couldn't use the mailrelay at all (unless extracting the password from the mailclient)

    RedShirt

    --
    Microsft spel chekar vor sail, worgs grate !!!
  92. Email is a dead idea by Anonymous Coward · · Score: 0

    Are people still using email ? I stopped using it about a year ago and haven't looked back.

    Need to pass data between friends ? Give them FTP accounts on your server or let them give you FTP access to their server.

    Email is dead. Spam killed it. As far as I'm concerned ISPs can simply block SMTP traffic altogether.

  93. Settings theft. by baadger · · Score: 1

    Presumeably this zombie virus needs to extract the mail server host name from e-mail software you already have installed. This surely means that It can only be effective if you have a piece of email software it's been programmed to be able to jack the info from. Isn't it a little worrying that other programs can access this information without you noticing? Shouldn't these e-mail programs store your settings more securely? If e-mail softwares do indeed store your username and password securely, why do most ISP's not require authenticated SMTP? (My ISP doesn't) My point is you can't blame the user for everything.

  94. Re:can we expand the war on terra to include spamm by Anonymous Coward · · Score: 0

    If it's Dubya, it's war on both, Terra and Terrr

  95. This is why ISP throttle SMTP messages by C_Kode · · Score: 1

    I've already seen ISPs that throttle SMTP messages. Only allowing you to send up to 50 in a 5 minute period. While that would still allow spammers to send 600 an hour per host; Thats a lot better than allowing them to send 5k-10k or more an hour per host.

  96. Users must be responsible for their own security by Secrity · · Score: 1

    ISPs shold not allow users with computers that are used to spam, or otherwise abuse the Internet, to remain connected to the Internet. It is up to the user to effectively secure his computer or to have somebody else secure his computer for him. Whether a user updates his software or uses a firewall properly doesn't matter at all, as long as the computer is effectively secured. It does not matter if the software maker produces insecure software, if the user choses to use insecure software or buys an insecure computer, the user is still responsible for the security of his computer. It does not matter if the user himself is knowingly causing the abuse or the user's computer is a zombie, the user is responsible for the abuse. The ISP should be held responsible for acting on abuse reports sent to abuse@isp and promptly disconnecting any user who has a computer that is abusing the Internet. If the abuse was caused by an insecure computer the ISP sould require that the user effectively remediate the problem and secure the computer before being reconnected.

  97. IE leaking oil! by Anonymous Coward · · Score: 0

    Is that a new "feature"?

  98. We've lost by caudron · · Score: 1

    This is exactly what measures like SPF were designed to induce

    We've lost.

    The Internet was designed to be, and should remain, a network of peers. There exists no hierarchy on the Internet. My computer is as signifigant are Microsoft's web server (albeit, far less popular).

    With systems like SPF, we've abdicated our computer's place on the Internet to so-called super-peers. Now, to send an email, I have to get permission from my ISP.

    Fuck that.

    Call me an unrealistic idealist if you want, but a network of peers is a Freer structure than the one that SPF creates. Give me freedom, with all its problems, over permissions-based structures any day of the week.

    We've come closer to beating spam at the cost of the Free Internet. If we've won something, then it's a pyrrhic victory at best and you guys will be celebrating without me. :(

    --
    -Tom
  99. I like to look on the bright side of things by dmauro · · Score: 1

    Some people see impending email doom, but I see the perfect Mac Mini advertising campaign. ;)

  100. This is old news by canuck57 · · Score: 1

    CNet thinks this is something new?

    It is not new.

  101. SMTP using stored AUTH by tepples · · Score: 1

    The user has to authenticate to send E-mail. If they can't (like the trojan that doesn't know the tokens), they can't send mail.

    In practice, the user tells the MUA to store the SMTP AUTH tokens in some sort of config file or registry. If the trojan can just pipe mail through that, it can send mail.

    1. Re:SMTP using stored AUTH by JerkBoB · · Score: 1

      If the trojan can just pipe mail through that, it can send mail.

      That's a big IF... And besides, it still helps overall, because then the ISP can detect that one particular customer is sending lots of junk. Not likely, you say? Well, I run a medium-sized independent ISP, and I can tell you that we monitor these things. Just yesterday I LARTed a customer for slamming a newsletter with attached images through his (authenticated) account. The main problems were a. the size of the emails, and b. the fact that he didn't clean/purge his list very well. No, it wasn't spam, because these addresses were collected via a signup form on his website, but the large number of non-deliverables annoyed us enough to smack him down.

      --
      A host is a host from coast to coast...
      Unless it's down, or slow, or fails to POST!
    2. Re:SMTP using stored AUTH by tepples · · Score: 1

      That's a big IF

      In practice, no it isn't. IIRC, Outlook Express can be told to place a message in the Outbox through OLE.

  102. This is hardly news: we knew it was coming by Arrogant-Bastard · · Score: 1

    There has been copious discussion and analysis of this over the past two years or so on Spam-L. (Spam-L is THE place to find the Internet's leading experts on spam. Anybody who's anybody is there; anybody who's not there just isn't paying attention.)

    It was a highly predictable move, given the success that spammers have already had with direct-to-MX spam via zombies -- thanks in large part to the incompetence and neglect of consumer broadband ISPs, who were warned about this early and often, and chose to sit on their hands -- and let it burn.

    This became even more of a certainty, as poorly-thought-out and largely worthless proposals like SPF, SenderID, and DomainKeys were trotted out: this undercuts all of those neatly. (And it's not the only way: there are a number of other tricks that spammers can be expected to employ as the need arises that render all three of these proposals so much disposable nonsense.)

    There is at least one factual error in that article, though: the author says "This means the junk mail appears to come from the ISP [...]

    If it's coming from their servers or their network, then it is IS coming from the ISP; it's their spam and they bear full responsibility for making it stop.

    No excuses. No whining. No stalling. Anyone who's not competent and diligent enough to detect this problem and deal with it immediately should unplug their entire network until they can -- or at least have the guts not to complain when they are -- correctly -- blacklisted for spamming.

  103. Ditto here by phorm · · Score: 1

    I moved to a crappy small town and expected my connection to suffer. Thus far in the the last year I think that Telus has only once been at fault for a downed connection.

    I think the parent is grousing that Telus assigns static IPs via DHCP. But hell, that's how I do it here at work (for those that are static).

    Most large ISP's have moments of idiocy. Out of many, Telus has actually been decent by me.

  104. Wonderful idea! Spamassassin on OUT-going mail by NKJensen · · Score: 1

    Every upstream provider should only accept mail which as been passed by a Spamassassin server.

    That would end spam as we know it - I hope.

    --
    -- From Denmark
  105. MOD PARENT UP by Anonymous Coward · · Score: 0

    LOL +3 Funny

  106. Free spots? by Anonymous Coward · · Score: 0

    We run an open hot spot FreeWiFi. How would you stop them from connecting?

    Do you think Borders is going to refuse to take a customers money even if they have a virus? Don't think so.

    What about at the library?

    While your idea has merit, there is currently no way to enforce it.

    Cisco is working on routers that will block these type of virus/worm's. I think the solution needs to be from within, not from the government. Who's government would be in control here?

  107. Wow and I thought Kim Kommando was an idiot by Timmy+D+Programmer · · Score: 1

    These guys would make her look look an expert.

    --


    (If at first you don't succeed, do it different next time!)
  108. Re:Eh? Because... by Carnildo · · Score: 1

    Yes, but 100,000 emails from an ISP big enough to have 1000 zombies isn't that much spam.

    --
    "They redundantly repeated themselves over and over again incessantly without end ad infinitum" -- ibid.
  109. Transparently Proxy SMTP by shatteredsilicon · · Score: 1

    What gets me is why aren't the ISPs transparently proxying SMTP...