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Businesses Scramble To Stay Out of Google Hell

whoever57 writes "Forbes has up an article on the consequences of being dumped into a claimed 'supplemental index', also known as 'Google Hell'. It uses the example of Skyfacet, a site selling diamonds rings and other jewelery, which has dropped in Google's rankings and saw a $500,000 drop in revenue in only three months after the site owner paid a marketing consultant to improve the sites. The article claims that sites in the supposed 'supplemental index' may be visited by Google's spiders as infrequently as once per year. The problem? Google's cache shows that Google's spiders visited the site ss recently as late April. 'Google Hell is the worst fear of the untold numbers of companies that depend on search results to keep their business visible online. Getting stuck there means most users will never see the site, or at least many of the site's pages, when they enter certain keywords. And getting out can be next to impossible--because site operators often don't know what they did to get placed there.'"

303 comments

  1. My tips on Google penalties by DeadSea · · Score: 5, Informative
    My tips for staying out of Google Hell.
    • Keep using the same domain name. Right now changing your domain name incurs a huge penalty from Google. You will lose 90% of your traffic for 8 months.
    • Use unique titles and meta descriptions for each of your pages. If the titles and meta descriptions on two of your pages are the same, one or both of the pages will likely go into Google Hell
    • Don't buy links to your site to boost your pagerank from unrelated sites. If Google sees links to your site on the same page as links to Viagra sites, you will likely get a spam penalty.
    • Ensure that your content is original and unique. If you use syndicated content, or syndicate your content to other sites, Google will realize that the content exists in two places and put one of them into Google hell.
    If you do get into Google hell:
    • There is nobody at Google you can talk to.
    • Fix any issues that you can find.
    • Contemplate. Google hell is designed as a penalty box. However it can whack the white hat folks just the same. You may be in it because you did something wrong, you may just have gotten hit by friendly fire. It happens from time to time to most large sites that depend on Google for traffic.
    • Wait. You will generally get out of Google hell. In my experience it can be as little as one to two months for most things, but up to a year for domain name changes
    • Get the PR machine going. Google doesn't want a bad image. If you get artitles like this one in places that Google engineers are likely to see them, the problems may get fixed for you faster. Google will still never admit that there ever was a problem though.
    1. Re:My tips on Google penalties by onepoint · · Score: 1

      Nicely put!
      also, never stop the marketing and the linking programs. Google hell is an important part of the Google cleaning up process. and it also helps me consider how to improve my web site.

      --
      if you see me, smile and say hello.
    2. Re:My tips on Google penalties by sam_handelman · · Score: 4, Insightful

      Add to this:
      do not hire idiot consultants to raise your pagerank.

        Which is not technical advice but should cover whatever fool stuff someone might try.

        I have to say, I don't have a lot of sympathy for the guy. He tried to cheat, and when it backfired, he goes crying because he can't get un-blacklisted. Well, sucks to be him, but it certainly serves google's purposes (and the health of the internet as a whole) well.

        Pre-emptive strike: I believe, in principle, on strong public oversight of corporate decision-making.

        The *exception* is anything that might be considered an editorial decision, the dispensation of advice, etc. If it's not a tortious lie, they have a right to say (to recommend, to blacklist) whatever/whomever they want, because I have a right to choose to whom I will listen.

        If you don't like what google does, you don't have to use it - but you can't force them to change what-they-say because you don't like it that other people listen to them.

      --
      The good and new comes from no quarter where it is looked for, and is always something different from what is expected.
    3. Re:My tips on Google penalties by arivanov · · Score: 1

      You forgot the most important one: 'Think twice before paying any of the so called "search optimisation consultants"'.

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
    4. Re:My tips on Google penalties by kalirion · · Score: 1

      I wonder if actually buying keywords/pay-per-click ads from google would help getting out of Google Hell....

    5. Re:My tips on Google penalties by hotdiggity · · Score: 5, Funny
      If you do get into Google hell:

      A player gets out of Google Hell by...

      (1) Throwing doubles on any of your next three turns. If you succeed in doing this you immediately move forward the number of PageRank ratings shown by your doubles throw.

      (2) Using the "Get Out of Google Hell Free Card"

      (3) Purchasing the "Get Out of Google Hell Free Card" from another e-business and playing it.

      (4) Paying a fine of $50 before you roll the dice on either of your next two turns. If you do not throw doubles by your third turn, you must pay the $50 fine. You then get out of Google Hell and immediately move forward the number of PageRank rankings shown by your throw.

      Even though you are in Google Hell, you may buy and sell on e-Bay, buy and sell houses and hotels (in Second Life) and collect revenues.

    6. Re:My tips on Google penalties by eriklou · · Score: 1, Informative

      Google seams to have a back end now for people to control some search stuff for their domains. I don't know if this is relevant or not but its an easy place to get Google to remove cached stuff. I recommend looking around in it and verification of a domain just includes uploading a blank file with a weird name.

      http://www.google.com/webmasters/sitemaps

    7. Re:My tips on Google penalties by DarkSarin · · Score: 4, Insightful

      Actually there is one comment above that I have to disagree with. If you don't like what Google does, you may not want to do business with them, but you don't really have a choice--if you are depending on your site for revenue, then you absolutely MUST be concerned with Google, even if you never purchase advertising from them. In other words, you can't ignore Google, even if you absolutely despise them.

      If someone comes up with a better search engine that also gains equal or near-equal footing with Google, then you can worry less about them, but I think it will be a VERY long time before anyone doing business on the internet can afford to ignore Google.

      So while a business as a whole might decide not to purchase advertising via Google, and may not use Adsense, very few businesses can afford to ignore the monster that is Google.

      --
      "We don't know what we are doing, but we are doing it very carefully,..." Wherry, R.J. Personnel Psychology (1995)
    8. Re:My tips on Google penalties by steelfood · · Score: 1

      A domain name change can take longer. Especially if sites that linked there are updated infrequently. A site that I occasionally drop by is still in Google hell after more than a year. Granted, it wasn't designed with google in mind in the first place, but it is a prominent site for its topic matter, and was in the top 3 search results prior to the domain name change.

      As for what this site is, I'm not going to say, as this might have been an intentional, or at least, desirable consequence for the webmaster.

      --
      "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
    9. Re:My tips on Google penalties by Ryan+Amos · · Score: 1

      It's not cheating, everyone on the first page of every google search you do that could possibly lead to a sale of any kind has paid a consultant to be there. There is an entire industry built around gaming search engine results. There are the "white hats" who buy links, etc but do it in a google approved manner (i.e. on industry linkblogs or sites that sell links with relevant content.) There are black hats who spam blog comments/message boards/whatever they can find with their links, and their sites will often end up in Google hell eventually.

      Google realizes that any system they can create will be gamed by SEO consultants before they can change their algorithms, so they set them up in such a way that to game the system, you have to do things in a way that actually makes meta tags, subjects and relevant content meaningful. It makes the internet as a whole more usable, and sites that provide no meaningful content or don't play by the rules will be buried.

      Yes, this often means that you can raise your Google rank by buying or renting links on popular industry-related sites. There are entire advertising networks set up to organize this kind of activity. This has been going on for years, and if you didn't realize that by doing a Google search you were being marketed to, well, open your eyes. :)

    10. Re:My tips on Google penalties by Jessta · · Score: 3, Insightful

      If your site isn't coming up in google the keywords you want and it's losing you $500,000 then you should probably buy some ads from google to get yourself back in there.
      It's sort of an obvious solution.

      --
      ...and that is all I have to say about that.
      http://jessta.id.au
    11. Re:My tips on Google penalties by Anonymous Coward · · Score: 0

      I agree that any business on the internet can't afford to ignore google, but that's like saying that any restaurant can't afford to ignore the food critics.

    12. Re:My tips on Google penalties by mahulth · · Score: 1

      That's truly great advice. I'm amazed how the first answer is actually one of the few to have spent the time to give a helpful response. Unlike so many of the others stuck on the tangential "Why would Forbes write an article about this" view.

      And the answer, in case anyone is wondering, is executives care about sales, visibility, etc., but they don't care about SEO techniques and web administration. This article allows them to become privy to how SEO affects them on the web - in particular, how it negatively can affect them. More broadly, they become aware that SEO techniques are not something to be taken lightly. This article, along with being an interesting read, will prove as an eye-opener for it's target audience. It's very effective and thereby important.

    13. Re:My tips on Google penalties by sam_handelman · · Score: 5, Insightful

      I never said that businesses could afford to ignore Google. Restaurants here in NYC can't afford to ignore what the Zagat says about them.

        What I'm saying is that this should not open Google (or Zagat) to any requirement for editorial transparency. If people trust information source A, and information source A doesn't recommend you, well, that may suck, but you should not have any recourse to demand an explanation - because your *potential customers* have the right to go to any source of information they want for advice, and your *potential customers* are not forced to use google.

        This may in turn force businesses to do all sorts of things, but that's capitalism for you - your business does not have a right to succeed.

      --
      The good and new comes from no quarter where it is looked for, and is always something different from what is expected.
    14. Re:My tips on Google penalties by networkBoy · · Score: 4, Insightful

      "everyone on the first page of every google search you do that could possibly lead to a sale of any kind has paid a consultant to be there"

      I haven't. Nor has Rene who does the other big farmers gripe site.
      In my case I had a malformed robots.txt file that excluded google for nearly the entire site (oops). Fixed that and front page here I come.

      To be fair, there is not a lot of competition for the sucks sites, and none of us will pay for SEO, thus the field is level.
      -nB

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    15. Re:My tips on Google penalties by harrkev · · Score: 5, Insightful

      Does this also mean that you can "game" the sites of your competitors to get them into Google hell?

      <Mr. Burns voice> Excelent. </Mr. Burns voice>

      --
      "-1 Troll" is the apparently the same as "-1 I disagree with you."
    16. Re:My tips on Google penalties by lintux · · Score: 2, Informative

      What's the problem with the domain name change? If you just make your web server send people to your new domain name using a correct forward (not 302 but 304 IIRC) everything should be fine. Worked for me about two years ago, at least.

    17. Re:My tips on Google penalties by Kadin2048 · · Score: 4, Insightful

      I never said that businesses could afford to ignore Google. Restaurants here in NYC can't afford to ignore what the Zagat says about them.

          What I'm saying is that this should not open Google (or Zagat) to any requirement for editorial transparency. If people trust information source A, and information source A doesn't recommend you, well, that may suck, but you should not have any recourse to demand an explanation - because your *potential customers* have the right to go to any source of information they want for advice, and your *potential customers* are not forced to use google.

          This may in turn force businesses to do all sorts of things, but that's capitalism for you - your business does not have a right to succeed.
      Outstandingly well put. It's a shame that more people seem to fail to grasp this, particularly the last point -- that freedom to succeed also implies freedom to fail; and that nobody has a right to any measure of success, only the attempt at it.

      When businesses whine about Google, who they're really whining about is their customers, because their customers are the ones deciding to go to Google (or Zagat, or the New York Times theater reviews, or whatever) and use that as part of their decision-making.
      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    18. Re:My tips on Google penalties by 644bd346996 · · Score: 5, Insightful

      Google reached their position through complete and utter competence. They didn't advertise their site. "Google" as a verb spread through word of mouth alone. If pagerank is really being that unfair to a lot of legit sites, the same market forces that created the Google behemoth will bring it down. If somebody can show that Google's algorithms are really being unfair to Google's customers, Google will be compelled to change those algorithms or lose market share.

    19. Re:My tips on Google penalties by kestasjk · · Score: 2, Insightful

      I think you can simplify: To stay out of "Google Hell" don't try to cheat the system. Paying for hits is what AdWords is for.

      However if you do find yourself in "Google Hell" and see Larry Page approach with a big grin and a pineapple, before feeling sorry for yourself just remember all the perfectly valid sites your SEO tactics pushed below the first page boundary and know they are looking down from "Google Heaven".

      Remember; it is easier for a camel to go through the eye of a needle than for a irrelevant website to remain on the first page. Only by truly accepting PageRank into your heart will your website receive salvation.

      --
      // MD_Update(&m,buf,j);
    20. Re:My tips on Google penalties by Anonymous Coward · · Score: 0

      "Don't buy links to your site to boost your pagerank from unrelated sites. If Google sees links to your site on the same page as links to Viagra sites, you will likely get a spam penalty."

      I don't buy this one. If thats the case then I could pay someone to spam links pointing to whomever is currently in position #1 for a certain keyword. If they aren't number 1, then my site will be one step closer to it. If they get stuck in Google Hell for months on end for a single incident, then that would be a lot easier then trying to boost my own rank.

      I doubt Google would be this stupid.

    21. Re:My tips on Google penalties by Kadin2048 · · Score: 5, Insightful

      If your site isn't coming up in google the keywords you want and it's losing you $500,000 then you should probably buy some ads from google to get yourself back in there.
      It's sort of an obvious solution.


      Agreed. Perhaps more to the point, maybe they shouldn't have been depending on the free advertising provided by Google in the search results as their primary source of customers.

      Seems that the real lesson here is that you shouldn't build a business on shaky marketing, and search results -- which are basically the internet equivalent of word-of-mouth advertising -- are pretty shaky. It might get you started and off the ground, but you shoudn't depend on them always being there, and you need to have a plan for staying in business if they suddenly go away. Otherwise, you probably don't deserve to be in business, and they'll be plenty of other sites to take up the customer eyeballs.

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    22. Re:My tips on Google penalties by Maxwell · · Score: 2, Insightful

      Or you could have a business plan that does not rely solely on free advertising. Just a thought.

      I find the concept that your business somehow deserves to be on Google's first page for 'diamonds' pretty bizarre. Google is about finding information on the web. If you don't provide it you move off the front page. Seems sensible to me. What will happen when twenty diamond sellers all want to be on the front page?

      JON

    23. Re:My tips on Google penalties by iplayfast · · Score: 2, Informative

      Here's another non-obvious tip. Don't get any sudden exposure.

      My dad runs a stock expert tracking site stockchase that he was getting some small revenue from adsense on. He got some exposure from a major newspaper, and google canned the adsense. The only thing we can think of is the sudden jump made them suspicous, and my dad saw some ad's on the site that he was interested in, and clicked on.

      We wrote to them, and got no answer. He has re-applied for adsense and they won't touch us.

      It's one thing to do something wrong and be told don't do that or we will discontinue the service. It's another thing to discontinue the service and not be told the reason other then we were suspicous.

    24. Re:My tips on Google penalties by bcat24 · · Score: 1

      301 is a permanent redirect, actually.

    25. Re:My tips on Google penalties by Dachannien · · Score: 3, Funny

      We usually play that the $50 goes under the Free Domain Parking space, and you get all that money if you land there (but you also have to punch the monkey first).

    26. Re:My tips on Google penalties by mstone · · Score: 2, Insightful

      ---- do not hire idiot consultants to raise your pagerank.

      What I want to know is: why haven't these 'victims' sued the living crap out of their 'consultant'?

      I'm pretty sure the pitch session didn't run:

      CONSULTANT: "For $35K, we'll set you up with a bunch of links that will drop your business right in the crapper."

      CUSTOMER: "Sounds good. Here's a check."

      There had to be some kind of promise that the client would get results they wanted, and that strikes me as sufficient grounds for suing the consultant to get at least the original $35K back. And given the results, it seems to me that they'd have a good shot at getting additional damages.

      Of course, it's entirely possible that the contract was written with a 'no guarantee, no liability' clause, but courts chuck those out all the time. For the consultants to get away free and clear, they'd need to prove that the pitch session went more or less along the lines shown above. And if that's the case, then the client's StupidRank is right up there next to the people who lose their life savings to Nigerian 419 scams.

      Gotta say, though: I wouldn't want to be either of the featured players in a Forbes article that essentialy runs, _Idiot Client Loses Tons of Money After Hiring Even Bigger Idiot as Consultant_

    27. Re:My tips on Google penalties by Anonymous Coward · · Score: 2, Insightful

      This assumes that the users are aware of problems with the pagerank, and more or less collectively decide to abandon Google for a better alternative.

      This may or may not happen, but in other similar situations there is no apparent reason to believe that a large user community goes for quality vs. well-known name.

    28. Re:My tips on Google penalties by Tim+Browse · · Score: 1

      It's not cheating, everyone on the first page of every google search you do that could possibly lead to a sale of any kind has paid a consultant to be there.

      Just to add another "No, sorry" to the list. I built a website for my parents' business. If you search Google for what they sell, they're the #1 result.

      I have never paid any kind of consultant or done any kind of SEO work.

    29. Re:My tips on Google penalties by mobby_6kl · · Score: 1

      > Google reached their position through complete and utter competence. They didn't advertise their site. "Google" as a verb spread through word of mouth alone.

      Maybe up to a certain point. Then they started paying everyone to make their site the default search engine.

    30. Re:My tips on Google penalties by Bogtha · · Score: 2, Informative

      my dad saw some ad's on the site that he was interested in, and clicked on.

      This is against the Adsense terms and conditions, and they mention it in big, bold letters when you sign up, if I remember correctly. Forget the speculation about "sudden exposure", your dad broke the rules and was kicked out for it.

      --
      Bogtha Bogtha Bogtha
    31. Re:My tips on Google penalties by rs79 · · Score: 1

      "You forgot the most important one: 'Think twice before paying any of the so called "search optimisation consultants"'."

      True. Also "but do indeed pay one".

      --
      Need Mercedes parts ?
    32. Re:My tips on Google penalties by oni · · Score: 2, Interesting

      Use unique titles and meta descriptions for each of your pages.

      I've been telling people that google doesn't look at meta tags.

      Ensure that your content is original and unique.

      How do you avoid duplicating the navigational links on every page? For example, I often use a page layout that creates menus and popout menus from nested ul's. All of that is duplicated at the top of every single page.

    33. Re:My tips on Google penalties by fm6 · · Score: 1

      You know, you've just described a novelty board game with a guaranteed fan base....

    34. Re:My tips on Google penalties by TheRaven64 · · Score: 1

      do not hire idiot consultants to raise your pagerank. I think you need to emphasise the word 'idiot' here. Hiring consultants (assuming you don't have the in-house skills) to check your site for standards compliance, good structure and layout, and all of the other things that Google favour (and publicise that they favour) may indeed help your page rank. Hiring someone to put link spam everywhere might work briefly, until Google notices and penalises you. The problem is, the kind of person who needs to pay a consultant to do this kind of thing is unlikely to be able to tell the difference between the two.
      --
      I am TheRaven on Soylent News
    35. Re:My tips on Google penalties by Ryan+Amos · · Score: 1

      Fine then; in a highly competitive space where people are advertising the hell out of their products, everyone is doing it. Google and Yahoo both provide tools that make this kind of activity possible, so you can't claim that it's not intended. ;)

      In other words, if you're paying $50-100 per click on Google sponsored links (and there are a lot of keywords where that's what you have to pay to even show up on the first page,) it doesn't make sense not to buy some links on other sites to get yourself in the first 5 Google search spots as well.

    36. Re:My tips on Google penalties by Anonymous Coward · · Score: 0
      Of course, it's entirely possible that the contract was written with a 'no guarantee, no liability' clause, but courts chuck those out all the time. For the consultants to get away free and clear, they'd need to prove that the pitch session went more or less along the lines shown above.

      No, they just need to establish that they were contracted to provide best effort services, which they did. They cannot guarantee results when the end result is controlled by a third party. You still have to pay your lawyer when you get life, you still have to pay your golf pro if your handicap doesn't change and you still have to pay your SEO when you pagerank tanks.

    37. Re:My tips on Google penalties by wolenczak · · Score: 1

      Buy adwords

    38. Re:My tips on Google penalties by jofny · · Score: 1

      It's not cheating, everyone on the first page of every google search you do that could possibly lead to a sale of any kind has paid a consultant to be there.
      Im in the top 3-4 results for a number of searches and, in some cases, beat out well known and well funded commercial organizations. Yet, I havent paid a consultant to be there. I just have good solid content related to the search, basic meta data, and links to my site from others who think the content is solid as well. Website page layout (specifically those using CMS or Blog software that does any kind of templating) has a huge huge impact (my unscientific observations)on google rankings...
    39. Re:My tips on Google penalties by Themer · · Score: 1

      I am on the front page for all of my target keywords and I never paid anyone a dime to get me there. It takes hard work and TIME to get there, most people I see are making the mistake of too many changes at once. With Google you are better off making a change, wait a month, make a change, wait a month etc etc.

    40. Re:My tips on Google penalties by neildiamond · · Score: 1

      Yes, and people will switch to Linux on the desktop tomorrow, because it is cheaper, better, more stable, etc.

    41. Re:My tips on Google penalties by blahplusplus · · Score: 1

      "but I think it will be a VERY long time before anyone doing business on the internet can afford to ignore Google."

      Unfortunately the nature of free market idealogy rubs up against technology... with the advent of advanced and accurate measuring devices, planning and scientific prediction take precedent over "competitiveness", its more like social warfare to get rich then it is about civil exchange of monetary transactions. Good design, simplicity and ease of use go against the idea of competitiveness, and towards the idea of co-operation and community. Google got to be where they are because they were not only the best, but did what the did well and they didn't try to piss off their community of users by being overly invasive and commercialistic and offending their userbase. Know that a search engine is only relevant if it is useful and isn't filled with spam links, the more spam, the more users will stop using your search engine in droves.

    42. Re:My tips on Google penalties by Knara · · Score: 1

      Setting aside the "reading into the wording" of "clicking on a few ads", it's entirely possible to click on your own ads and not get canned. You don't register your IP address / hostname with google in any way that would, that I can recall, make them able to automatically detect that you've clicked on one of your own ads. I'd be more inclined to think that google just didn't want to pay out that money, so canned him instead. It's an anecdote like with PayPal, the big company decides their terms of service means whatever they want it to mean, and the program participant has no recourse. Pretty lame if you ask me.

    43. Re:My tips on Google penalties by Anonymous Coward · · Score: 0

      Yes, because changing your operating system is just as easy as changing your search engine.

    44. Re:My tips on Google penalties by BoberFett · · Score: 1

      There's a slight difference between Google ranking and Zagat ranking. When you run a restaurant, the things you must do to get a good ranking from reviewers is have good food, good service and good atmosphere. It's fairly obvious. To get a good ranking on Google you have to... well who knows. It's kind of a nebulous concept that most people don't grasp. They know they go to Google and type in words, and up come the search results. The variables involved in getting good Google ranking aren't as easily identified.

    45. Re:My tips on Google penalties by NickFitz · · Score: 1

      It's just a shame that everything TFA says is wrong. Opening the eyes of the target audience to completely incorrect information may generate some traffic to Forbes, but it can hardly be described as either effective or important.

      --
      Using HTML in email is like putting sound effects on your phone calls. Just say <strong>no</strong>.
    46. Re:My tips on Google penalties by Dominic_Mazzoni · · Score: 1

      When you run a restaurant, the things you must do to get a good ranking from reviewers is have good food, good service and good atmosphere. It's fairly obvious.

      Maybe it seems obvious to you. But how would you feel if you were a talented chef running a restaurant that was quite popular with your customers and served unique food, but you got a poor rating from Zagat because the reviewer thought your food had unusual flavors?

      Good food vs bad food is obvious in some cases, but there's a lot of gray area in the middle. Same with judging the quality of websites.

    47. Re:My tips on Google penalties by Jellybob · · Score: 1

      I work for a company that (amongst other things... please don't shoot me) does SEO, and sitemaps are possibly one of the best things Google have come up with.

      You can create (or more likely generate) an XML file describing each of the pages on your site, how often they're updated, and any meta data. It also allows you to ping Google when the site changes, causing you to be added to the queue for indexing.

    48. Re:My tips on Google penalties by jonbryce · · Score: 1

      People don't need to be aware of the intricracies of pagerank to know whether or not Google gives them the sort of sites they are looking for, and that ultimately, is what matters. If google doesn't give them what they want, they will go to live.com or yahoo or some other place.

    49. Re:My tips on Google penalties by raynet · · Score: 1

      Most likely they can detect you if you are using the same browser for adminstrating AdWords and clicking on them on your website via cookies or something. Google does seem to share that info between sites they operate. Like at some point Youtube began to greet me with my own name even though I had never registered there but I do have a Gmail account.

      --
      - Raynet --> .
    50. Re:My tips on Google penalties by oni · · Score: 1

      The problem is, the kind of person who needs to pay a consultant to do this kind of thing is unlikely to be able to tell the difference between the two.

      I would just add that the kind of person who owns the kind of business that is typically sleazy anyway is the kind of person who has the kind of mentality that sleazy business is ok.

      For example, you probably could sell used cars without being a douche bag. But if you are a douche bag, then you will make just a tiny bit more money selling used cars. This is because sometimes you'll get a car in that you know is utter crap. You can sell the car at a fair price (for a car that's utter crap) but you can make a bit more money if you steam clean the engine and sell it as if it's pristine.

      That kind of person, the person who thinks that sort of behavior is ok for them to do, that's the kind of person who thinks its ok to game the search engine. It will NEVER occur to a used car salesman that having an honest, standards-compliant website is the "the right thing to do." The mentality is that they want to cheat.

    51. Re:My tips on Google penalties by geoskd · · Score: 1

      I find the concept that your business somehow deserves to be on Google's first page for 'diamonds' pretty bizarre. Google is about finding information on the web. If you don't provide it you move off the front page. Seems sensible to me. What will happen when twenty diamond sellers all want to be on the front page?
      Then you get what I found when I went looking for a diamond three years ago: Web pages stuffed with useful information about diamonds, buying diamonds, spotting fakes, identifying quality, diamond prices, and every other piece of useful information I could ever have wanted to know about diamonds. The technique obviously worked, because that was the number two entry on the Google results (the non ad ones). The real answer to getting traffic, is to have all the info that anyone needs to know when searching for information about diamonds. Remember, Google knows if someone searches for your website, finds it, and then keeps searching. So if you want Google to give you a higher credence, be the place where people stop searching for what they are looking for.

      -=Geoskd
      --
      I wish I had a good sig, but all the good ones are copyrighted
    52. Re:My tips on Google penalties by Aliriza · · Score: 1

      ****Use unique titles and meta descriptions This one is really important so does the unique content. * Don't buy links to your site to boost your pagerank from unrelated sites. This can not be true cause you can get your opponents punished with this , google won't allow this.They have a plan to devalue paid links but not yet on the process.

    53. Re:My tips on Google penalties by Knara · · Score: 1

      Well, there's definitely persistent cookies from Google when you log into gmail, it'll still log you in next session if you do the little checkmark thing and not explicitly log off. I've not noticed the behavior you mention, but I have FF set to clear all that stuff on exit.

    54. Re:My tips on Google penalties by umghhh · · Score: 1

      Fallacy.
      What you say about google's way into its current position is OC true - they did it by their own devices and their own virtue. If you say that free market gives you right to succeed as well as to lose you may be right too. But once a company like google reaches dominant position to the extent that rivals do not really count it is a matter for the regulators. The reason being that Google as any other organisation is led by people and these once given power will abuse it. Whether due to ignorance, incompetence or rather due to evil plan is not important. Important is that the power is being abused and that is wrong.

      That said I am not so sure whether what is described in TFA is anything else as sheer incompetence and does not deserve bandwith that is wasted while people discussing it.
      .

    55. Re:My tips on Google penalties by 644bd346996 · · Score: 1

      I seem to be making this point a lot lately:

      Natural monopolies are not automatically bad. In the case of the search engine market, there cannot be a bad natural monopoly. The barriers to entry and switching for that market are so low that any company that tries to abuse monopoly power will be dethroned almost overnight by a less evil alternative that works almost as well.

      This is very different from the operating system market, where switching requires enormous effort from the user as compared with switching search engines. This is also why American car companies are doing so poorly right now: there is no incentive to buy your new car from the same place you bought your old car.

      Also, since you declined to read TFA or even the comments, I will summarize TFA for you: Companies who try to cheat to get good google rankings complain when it backfires. Those companies have a false sense of entitlement to free advertising via Google.

    56. Re:My tips on Google penalties by museumpeace · · Score: 1
      A few things I have learned from the hitcounters on one of my blogs:
      1. Google has a list of no-nos on there help pages. I once set fontcolor==bgcolor for some text that held a lot of keywords that I wanted on every post. my blog disappeared from google. I went to their problems and solutions FAQ and eventually found out that was an offense to the gods of pageranking. I just deleted teh keywordz...bingo, my pages show up.
      2. If you are selling via a blog or are using a blog to augment your web presencce and customer communication, use Blogger even though it is lame and has few and unimaginative canned layouts. why? I swear google crawls the busier blogger blogs daily. [why not, they own it]
      3. Do as I do, pour over your hit counters. Sitemeter, for instance, reports the search strings by which a hit was placed to your page..if it clicked through and came to you via search, look for patterns in the search string...it may tell you subtle (and very inexepensive) things to change to improve traffic. And as mentioned in earlier comments, you don't need some consultant to do that. Just download the hitcounter log into a spreadsheet.
      --
      SLASHDOT: news for people who can't concentrate on work or have no life at all and got tired of yelling back at the TV.
    57. Re:My tips on Google penalties by Blink+Tag · · Score: 1

      How do you avoid duplicating the navigational links on every page? For example, I often use a page layout that creates menus and popout menus from nested ul's. All of that is duplicated at the top of every single page.

      I believe the GP is referring to nearly identical pages.

      However, I've heard from several sources that moving the repetitive HTML from the top of your source to the bottom--and thus moving the page-specific content closer to the top of the page--will provide a slight boost in ranking. You can keep it in the same visual space with CSS.

    58. Re:My tips on Google penalties by pedantic+bore · · Score: 1
      Nobody has the right to success, but everyone has the right to a fair and level playing field.

      The current reality is that for net-based services, Google's rank determines whether your service gets customer views or not. Google doesn't care very much about whether the rankings are fair -- why would they? They've got a near-monopoly on the market, and companies treated unfairly have no recourse. The ranking system only needs to be good enough to keep people from using another search engine -- and most users don't care very much whether some small business is getting screwed along the way as long as they can find a web site that will sell them widgets.

      They'll keep doing it this way until it becomes unprofitable, and I don't see that happening soon.

      --
      Am I part of the core demographic for Swedish Fish?
    59. Re:My tips on Google penalties by jamesh · · Score: 1

      So.... if I created a whole load of web sites with links to viagra sites (maybe a few porn sites too for good measure) and also added a few links to the web sites of competitors, what are the chances that my competitors would end up in 'google hell'?

    60. Re:My tips on Google penalties by martin-boundary · · Score: 1
      Actually, the idea that Google didn't advertise their site is naive. They advertise all the time, and did so from the beginning. However, in the beginning they were smart to advertise to the right audience (stanford university, tech sites like slashdot, Wired columnists, etc).

      The famed word-of-mouth is a consequence of advertising the service to people who were actually likely to check it out and use it. That's quite different from the dotcoms who spent all their dollars on a single superbowl ad just so they could be seen by people who would never need their services in the first place.

      So Google were smart about how and to whom they advertised, but that doesn't mean they didn't advertise. As Google grew, it made sense to advertise more widely, but even today there's still large amounts of astroturfing on sites like slashdot etc (not a week goes by without several Google stories here, and sometimes it's several google stories in a single day).

      Now with Google ads and apps, the branding (ie the word "Google") can be found on totally unrelated third party websites. If you don't consider that advertising, you have no clue.

    61. Re:My tips on Google penalties by Idbar · · Score: 2, Funny

      Seriously, isn't that you go to hell if you don't pray?

      Our search engine, who art in CA
      Well known be thy name
      Thy business come
      Thy will be done
      on earth as it is on the internet
      Give us this day our daily ads and increase our PageRanks
      And forgive us our bad links
      As we forgive those who spam and DDoS against us
      And lead us not into Yahoo
      but deliver us from MSN

      There! Now you know it.

    62. Re:My tips on Google penalties by jonadab · · Score: 1

      > If your site isn't coming up in google the keywords you want and it's losing you $500,000 then you
      > should probably buy some ads from google to get yourself back in there. It's sort of an obvious solution.

      Obvious, maybe, but it's not a good long-term solution. Short-term, maybe.

      If Google is your main source of customers, then I would say categorically that your site is *significantly* over-ranked in Google, and you seriously need to look at other forms of advertising.

      Yes, you do want people to be able to find you in the major search engines, *especially* if they are specifically looking for you (e.g., punching in the actual name of your business -- if your business has a fairly unique name, you'd like to come up in the top three for that, ideally number one).

      But if coming up high on Google for keywords related to what you're selling are the main way you've been getting customers, there are a lot of other things that you should be a lot *more* worried about. Why is nobody hearing about you from their friends, on the radio, finding you in the yellow pages, reading about you in the local paper, or seeing your signs around town? You are obscure. Nobody knows you exist. Google by itself cannot be expected to solve this for you -- indeed, if Google is working the way it ought to work, you will not come up very high in the results (for things other than your actual name), because you are too obscure.

      So buy some advertising on Google, sure, but for crying out loud, don't stop there! If obscurity is costing you $500,000 then you should be spending at least 10% of that on some good old fashioned get-the-word-out advertising. Put some coupons in the newspaper. Write up a dorky little twenty-second skit about someone who has a need that can be met by your business, record it, and buy some radio slots. Get your URL painted on the sides of your company vehicles, if you have any. Put up some billboards, for crying out loud. For that kind of money, you ought to be able to even get some (local) television ads. Sponsor some community events or a little league team, something.

      And let me tell you a secret about how to get ranked well in search engines: make a lot of people like your site. I know that sounds simple, but I promise, it works WAY better than playing wonky SEO games. There are a variety of ways to get people to like your site, but the main way is to publish some useful content on there, preferably on a somewhat regular basis. The details are going to depend on your business (you want the content to be as related as possible to what it is you do, of course), but maybe you can get someone in your business to write up a weekly "tips" column or something, and publish it on your site -- on your site which you advertise, on your business cards, on the sides of your vans, on signage at your checkout counter, and so on and so forth. If the content is useful enough, people will link to it, and after enough of that the search engines won't be the only way new customers find your site anymore.

      Furthermore, when your site is no longer obscure and useless, but a well-known and widely linked source of useful information, the search engines will be happy to rank it higher, automatically. You won't *need* to optimize much for them (apart from making sure they can actually read it, e.g., by using suitable alt attributes for images and so on, the same stuff you should be doing anyway for accessibility reasons). If you have the kind of site people that are trying to find, the search engines will go out of their way to crawl your site frequently, index it thoroughly, and rank it highly.

      On the other hand, if your site is a dead-end "buy here buy now" site with no useful information, selling the same junk fifty bazillion other sites are selling, belonging to a business nobody has ever heard of, so that your potential customers don't care one iota whether they find you or one of your competitors, well, then that's a horse of a different color. If the people

      --
      Cut that out, or I will ship you to Norilsk in a box.
    63. Re:My tips on Google penalties by jonadab · · Score: 1

      I just want to mention one more thing I forgot: entertaining is almost as good as useful and complements it well. If you have to choose between the two, go for useful, but it's far better to be both.

      --
      Cut that out, or I will ship you to Norilsk in a box.
    64. Re:My tips on Google penalties by Anonymous Coward · · Score: 0

      Are you equating word-of-mouth to astroturfing? Or are you saying Google paid sites like ... slashdot? stanford? to mention their product? That's a paranoid fantasy!

      Word of mouth makes the good stuff bubble up to the top. Take for example viral videos like the starwars kid. It was purely organic, not because the kid astroturfed his own horrible exploitation.

    65. Re:My tips on Google penalties by Anonymous Coward · · Score: 0

      Hmmmm...someone claims to be an expert on paranoid fantasies.
      Facts:
      - google is a monopoly => might neeed regulation like your utility
      - google does do evil (just doesn't recognize it), ex. taking cheap (think COAL fired) electrical power to build their server farms in Kentucky
      - they shakedown small businesses, because we have no choice for measureable advertising

    66. Re:My tips on Google penalties by joto · · Score: 1

      This assumes that the users are aware of problems with the pagerank, and more or less collectively decide to abandon Google for a better alternative.

      Actually, it assumes that users find out that other sites give better search results than google, and then individually decides to go for that competitor, one by one. Note that Google itself didn't rise to power because people found out altavistas algorithms were inferior, and then everyone decided to switch at once.

      This may or may not happen, but in other similar situations there is no apparent reason to believe that a large user community goes for quality vs. well-known name.

      There is every reason to believe that. It was, if you remember, exactly this mechanism that made google a search-giant.

    67. Re:My tips on Google penalties by Anonymous Coward · · Score: 0

      yes, I've heard that too, but I'm not sure how to use CSS to change an HTML flow like this:

      -div id=pagcontent- ***page content here -/div-

      -div id=navstuff- ***insert nav stuff here*** -/div-

      into a page layout like this:

      navstuff
      page content

    68. Re:My tips on Google penalties by Sneftel · · Score: 1

      Nobody has the right to success, but everyone has the right to a fair and level playing field.

      The hell with that. As a consumer, I use things like Google and Consumer Reports precisely to un-level the playing field. If I want a spatula, I don't care about allotting precisely 1/47th of my business to the 47 spatula stores out there. Instead, I want someone to whittle that number down to two or three spatula stores which I am likely to be happy patronizing. People trust Google precisely because their penalty box stuff usually works, and that's good enough for us. If YourFreeRingtones.com is pissed off that I trust someone who is telling me not to go there, well, tough toenails.
      --
      The opinions stated herein do not necessarily represent those of anybody at all. Deal with it.
    69. Re:My tips on Google penalties by flooey · · Score: 1

      Nobody has the right to success, but everyone has the right to a fair and level playing field.

      What about Google isn't a fair and level playing field? If it's unfair, that means that some sites are being given an advantage that others aren't. In the context of this discussion, which sites are those? Nobody knows how the algorithm works, so everyone is guessing. This guy's competitors guessed better than he did. He may have been unlucky, be he wasn't treated differently than some other site that did the same things he did would have been.

    70. Re:My tips on Google penalties by Anonymous Coward · · Score: 0

      Claim what? Expert?! In paranoia!? Where the hell did you get that?

      The issue is ASTROTURFING. It is a paranoid delusion to think Google got where it is today because of astroturfing. Period.

      All other issues are not a part of this discussion!

      WHAT THE FUCK IS WRONG WITH YOU PEOPLE?

    71. Re:My tips on Google penalties by Dolphie · · Score: 1

      Your comment that a business should fault their own customers for low page rankings is inaccurate at best. The customers do not tell Google how to rank sites. Customers merely conduct searches to the best of their abilities. Google's algorithm and paid advertisements are the directors behind placing a site on page one or page ten. A company that relies on marketing via the web is at the mercy of Google - whether they personally utilize Google or not. That is not only holding a monopoly - that is a power no one should hold over the livelihood of another. If the one site went from $3million to $500,000 - imagine how many lives were affected. How many families lost jobs. All because the business tried to stay on top of marketing, tried to improve their site by hiring an ill-informed professional thus winding up in Google hell. It is interesting that so many people bend over backwards to defend Google - no matter what. Google has a larger 'marketshare' based upon memories of past events. Unfortunately, they are going the way of many large businesses. They are going for glut / diversification rather than maintaining a quality line. They are becoming/have become the giant they wish to defeat. Their algorithm currently serves up more spam sites and sites that advertise with them than it serves up valid pages. There was a time you could research almost any topic and come up with great information. Not any more. The majority of the pages on a search are spam or non-relevant sites... or they are sites that advertise with google.

  2. Sounds like the system works just fine to me by elrous0 · · Score: 5, Insightful
    So these guys tried to game the system with high-priced "search consultants" and now they're whining that Google caught them?!?!? Even more embarrassing is Forbes giving a voice to these lowlifes as if they're the victims.

    Google's obligation is to serve the consumer doing the search with the most accurate and fair results possible, not to ensure that sleezy companies paying big $ to "consultants" who game the system maintain their sales.

    For shame, Forbes!

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:Sounds like the system works just fine to me by capt.Hij · · Score: 3, Interesting

      That was my first thoughts. I was a little surprised to read that they *think* that Google knocked them down because of links from low quality sites. I did not think Google does this, but if it is true it opens up a whole new way to threaten people. Build a low quality spam site and then threaten businesses with adding a link to their site. A new kind of corporate blackmail for the internet age.

    2. Re:Sounds like the system works just fine to me by Stormx2 · · Score: 2

      Don't you think you're being a little harsh? I hate the whole "search consultants" business, along with a lot of the web design businesses, but the company made a mistake. Hiring a consultant for this kinda thing would seem the logical thing to do, but they didn't calculate the risk.

    3. Re:Sounds like the system works just fine to me by elrous0 · · Score: 5, Insightful

      Actually, I suspect that these guys knew EXACTLY what they were doing. You don't pay a guy $35,000 to tell you "I can't game the system, or make any promises. I can only give you some advice that you can find for free on Google's own site." I suspect this "consultant" went to them with promises of insider information on how to game Google to get them a higher page ranking than they deserved.

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    4. Re:Sounds like the system works just fine to me by MollyB · · Score: 1

      So true. It's like the feeling of satisfaction that burbles up when you see the driver who just passed you on a curvy two-lane road getting pulled over by the radar-cop a mile further. (Or, in the winter, seeing the SOB in a snowbank or ditch...) 8)

    5. Re:Sounds like the system works just fine to me by Anonymous Coward · · Score: 5, Insightful

      Harsh? No. If you're going to game the system, you might get burnt. Boo hoo.

      Let's not get started on relying on a third party (Google) whom you have no contract with for a large percentage of your business. That's got to rank up there with Stupid Business Models 101 in my view.

    6. Re:Sounds like the system works just fine to me by bubblah · · Score: 2

      According to http://techwag.com/index.php/2007/04/30/welcome-to -google-hell/ techwag, they were dabbling in black art SEO or Grey hat SEO when they got dumped, and the point on that one is that I agree with you, and black/grey hat anything is going to get you in trouble, and it is great that they are whining now about it, but really they brought it on themselves. As long as people try to game the system, they have to suffer the consequences of gaming the system. my 2 cents.

    7. Re:Sounds like the system works just fine to me by asninn · · Score: 2, Interesting

      This seems to be not so much about spam sites linking to them as much as it is about them linking to spam sites, though, so that blackmail scenario likely wouldn't work.

      --
      butter the donkey
    8. Re:Sounds like the system works just fine to me by coldcell · · Score: 2

      It actually smacks to me of pro-Google 'journalism'. It may be the paranoia talking, but given that a lot of comments on this already are of the 'but that means that Google is awesome', and 'See? Google can't be evil if they catch the bad guys!' ilk, perhaps Forbes wanted to subversively massage Google's image of being Not Evil? Pretty shabby either way, really. -c

      --
      Launchy.net changed my world.
    9. Re:Sounds like the system works just fine to me by the_womble · · Score: 2, Insightful

      Lots of people pay consultants without knowing exactly what they will do or why they need them. The entire management consultancy game depends on this.

      In this case they probably did know what they were doing though.

    10. Re:Sounds like the system works just fine to me by UbuntuDupe · · Score: 1

      Google probably has included directionality in the their "graph" of the relationship between the sites, or will soon, so having all kinds of bad links pointing your way, and none of yours pointing to the bad links (except through extremely roundabout paths) will probably have a neutral affect on your ranking.

    11. Re:Sounds like the system works just fine to me by Tassach · · Score: 2
      So these guys tried to game the system with high-priced "search consultants" and now they're whining that Google caught them?!?!? Even more embarrassing is Forbes giving a voice to these lowlifes as if they're the victims.

      While these guys may not be innocent victims, this does bring up an interesting counter-scenerio. Instead of putting links to your site in link farms, what if you put links to your competition's sites in link farms, forcing them in to Google Hell?

      If I can create a throwaway site that negatively impacts your page ranking, that opens up a whole realm of dirty tricks and lets you game the system from the other end...

      --
      Why is it that the proponents of "one nation under God" are so eager to get rid of "liberty and justice for all"?
    12. Re:Sounds like the system works just fine to me by user24 · · Score: 1

      yeah, I had that idea a while ago. I'm sure google's smart enough to realise that your fake site is newer and condemn that site instead of the original. but, maybe not; if the target is updating content rapidly, then your site will mirror the changes to the target and google won't be able to tell which came first.

      you could even run a fake google sitemap to pretend your site was updated before the other one. There's definate scope.

    13. Re:Sounds like the system works just fine to me by yoasif · · Score: 1

      I'm sure Forbes does see them as victims since most companies do try to "game" the system to screw over the consumer. They are simply catering to their market demographic. :)

    14. Re:Sounds like the system works just fine to me by Have+Blue · · Score: 2, Interesting

      Of course, if they [i]did[/i] have a contract with google, it would open the far larger can of worms (and pile of Slashdot ire) that is sponsored search results. This is a no-win situation.

    15. Re:Sounds like the system works just fine to me by Bearhouse · · Score: 1

      Nah. I'm self-employed now, but used to work for big-name consultants. If you're any good, (and not all consultants are, granted), you soon realise that the most dangerous client is the one who does not know what they want.

      In that case, first job is to work out what needs doing, if anything, then agree it with the client.

      I always offer a 100% money-back guarantee to my clients - wonder if this guy did? They spent 35K to lose 500K?

      Mind you, probably be hard to prove in court...

    16. Re:Sounds like the system works just fine to me by SatanicPuppy · · Score: 1

      Your page rank has practically nothing to do with the sites you link to; this is obvious or we'd never be able to find anything on google except parked domains.

      With these crappy link exchange programs, you have to hope you don't get involved with a crook, because if he's linking everything he can find to everything else, that stuff is going to show up, and they're going to get smacked.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    17. Re:Sounds like the system works just fine to me by mstone · · Score: 1

      Well, yeah, but the principles of 'gaming' the spomsored link system are right out there in the open: Pay more, and your ad goes higher up the list. A consultant can barely spin that out long enough to warrant a coffee break.

    18. Re:Sounds like the system works just fine to me by Anonymous Coward · · Score: 0


        This is a no-win situation.
       
      False. Instead of trying to purchase a high ranking, they could, I dunno, purchase ads with Google. What they're trying to do is get free advertising, and Google is shutting that down. The websites have other legit recourses, however, they just chose to not avail themselves of them.

    19. Re:Sounds like the system works just fine to me by It'sYerMam · · Score: 1

      Let's not get started on relying on a third party (Google) whom you have no contract with for a large percentage of your business. That's got to rank up there with Stupid Business Models 101 in my view.

      You imply that businesses these days have the opportunity to choose whether or not they rely on Google for some or most of their custom.

      --
      im in ur .sig, writin ur memes.
    20. Re:Sounds like the system works just fine to me by Orlando · · Score: 1

      Let's not get started on relying on a third party (Google) whom you have no contract with for a large percentage of your business. That's got to rank up there with Stupid Business Models 101 in my view.

      I couldn't agree more. It's an unfortunate fact that one single entity has such a monopoly on search at the moment, but that doesn't mean you have to base your entire business model on your rank at their site. You might as well base it on the weather, you have little if any control over it, your business is at the whim of their decisions, and you have no recourse if it doesn't go your way.

      --
      -= This is a self-referential sig =-
    21. Re:Sounds like the system works just fine to me by griebels2 · · Score: 2, Interesting

      Retail business, no matter if it's online or "offline" depends on such things as visibility. Some of this visibility can be bought, but this requires advertising and usually quite a lot of money. Some other visibility comes "for free" or is gained progressively. So you can earn your online visibility in a legitimate way. Loosing this visibility, because of one stupid mistake can hurt massively and can even cost jobs.

      If you're running a website selling $3M worth of stuff/year, you probably make a nice profit margin, but nothing that can be compared to Amazon and the likes, so you depend on worth-of-mouth and search engines. A lot of those businesses have grown quite naturally, so has their Google rating. In the case in TFA, the business model isn't just "get traffic from good Google rating", since his sales have "only" fallen by about 1/6th of his yearly revenue.

      So, although it is probably true that your business model should not solely depend upon "Google", most business models somehow depend upon marketing and so probably also does your own paycheck somehow depend upon marketing. For everything online, Google is the center of the marketing universe and nothing is more valuable than a good "natural" ranking on the keywords your businesses depend upon. Even the most expensive AdWords do not compare to the value of a good ranking.

      Otherwise, I think this is a very good article on Forbes, indicating the huge damage you can create by bad SEO and the liability to yourself that comes with a good Google ranking. Forbes is also being read by people that do not know anything about the bad consequences that SEO can bring. I've tried to convince many businesses not to do business with shady SEO optimalization and have seen many of them go to Google Hell and back. Remember, Google is not only being used for pure online stuff, a lot of people search for their traditional "offline" stuff via Google, slowly replacing the yellow pages and lots of other traditional indexes.

    22. Re:Sounds like the system works just fine to me by cayenne8 · · Score: 1
      "So true. It's like the feeling of satisfaction that burbles up when you see the driver who just passed you on a curvy two-lane road getting pulled over by the radar-cop a mile further."

      Actually, I'm thankful I didn't get 'bagged', and pity the guy for not having a good radar detector!!

      I don't find many people driving faster that I like to go, but, if they do, I by all means let them....they can run as 'blocker' for me....

      I've saved a lot of tickets that way...

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    23. Re:Sounds like the system works just fine to me by akpoff · · Score: 1

      Build a low quality spam site...
      That made me laugh. Is there another kind?
    24. Re:Sounds like the system works just fine to me by Prof.Phreak · · Score: 1

      Google's obligation is to serve the consumer doing the search with the most accurate and fair results possible, not to ensure that sleezy companies

      I think you fail to realize that sleezy companies are google's customers. Folks searching the web are the product... being sold to the highest bidder (literally!).

      --

      "If anything can go wrong, it will." - Murphy

    25. Re:Sounds like the system works just fine to me by juniorbird · · Score: 1

      I've had tons of SEO consultants pitch to me, both in my past life as a web dev and in my present role as a businessowner, and not one has ever said "of course, there's a downside risk to this activity -- we might end up in Google Hell." But, since Google doesn't document how their system works, any attempt to game it has some downside risk.

      It may be that the people interviewed for this article knew about the risk, I don't know. But I bet that most of the companies that end up in Google Hell have no idea that they're running a risk.

      How we backstop this problem, I have no idea. It'd be hard for Google to offer support, even paid support, without creating a hole through which their algorithms could be reverse-engineered.

    26. Re:Sounds like the system works just fine to me by Drgnkght · · Score: 1

      I believe the word you are seeking is Schadenfreude. (German word meaning "shameful joy".)

    27. Re:Sounds like the system works just fine to me by MollyB · · Score: 1

      I've never used a radar detector because I drive the speed limit, mostly. If I want to get someplace faster I leave sooner. In rural Vermont it is often pointless to pass someone because you just catch up to the next motorist. There are few passing lanes, and two-lane roads are our arteries, there being few freeways mostly for the benefit of flatlanders zipping from one side of the state to the other. These roads are so curvy for the most part that you are upon Smokey as you 'round the bend. Can detectors "see" around hills and woods?

      I always let someone by if there's a turnout or breakdown lane. Good luck with(out) the tickets!

    28. Re:Sounds like the system works just fine to me by MollyB · · Score: 1

      Ahh... Le malheur des uns fait le bonheur des autres. ("One person's misfortune is another's happiness.")

      Thanks for prodding me into Wikipedia to read further on the reference.

    29. Re:Sounds like the system works just fine to me by Anonymous Coward · · Score: 0

      It is NOT a "MacBook Pro". It is a PowerBook.

      Dude, let it go. It's over.

  3. That's 35 grand poorly spent by Vengeance · · Score: 4, Informative

    When you hire a consultant specifically to improve your Google page rank, I guess you are opening yourself up to stuff like this. It sounds to me like this guy hired someone who thought they knew how to game the system, and the system gamed him back.

    --
    It was a joke! When you give me that look it was a joke.
    1. Re:That's 35 grand poorly spent by watergeus · · Score: 1

      Is it so hard to formulate a working contract for both sides? What about paying the consultant in relation to the extra hits.

    2. Re:That's 35 grand poorly spent by PhxBlue · · Score: 1

      Actually, it's 535 grand poorly spent, if you think about it ...

      --
      !#@%*)anks for hanging up the phone, dear.
  4. Marketing Consultant by CmdrGravy · · Score: 5, Informative

    after the site owner paid a marketing consultant to improve the sites


    Sounds to me like they should have hired a more professional consultant, it seems to me thats who the company should immediately be blaming rather than Google.
    1. Re:Marketing Consultant by FuryG3 · · Score: 1

      Agreed. Seems like their Marketing money went to the wrong place. Had they instead used that money towards other marketing means (adsense or real world ads) they'd be in a much better situation.

      Actually, if your business is run *entirely* off of referrals from one search engine, I would think it would make more sense to use marketing methods which generate referrals from other sources. You can't get away from being dependent on search engines if your business is an online one, but diversifying your income seems like a pretty good idea.

    2. Re:Marketing Consultant by walt-sjc · · Score: 1

      "Your Honor, my client deserves to be compensated by the police department for loss of revenue. He knows nothing about any so-called stolen merchandise. He made a legitimate business transaction buying a truckload of DVD players for $5 each from Mr. Soprano. Yes, this transaction occurred at 2am in a back alley, but my client works all hours."

  5. Skyfacet by Drakin020 · · Score: 0

    It uses the example of Skyfacet, a site selling diamonds rings and other jewelery

    Well they sure will be getting alot more hits now. It's on Slashdot, prepair to be slashdotted (AKA: Slashdothell)

    --
    The greatest revenge in life is massive success.
    1. Re:Skyfacet by Carewolf · · Score: 1

      Or rather slashdotheaven for an online retailer.

    2. Re:Skyfacet by plasmana · · Score: 1

      See tip #5 in the post "My tips on Google penalties" under the heading "If you do get into Google Hell"

  6. *Caring* by UbuntuDupe · · Score: 5, Funny

    "Forbes has up an article on the consequences of being dumped into a claimed 'spam index', also known as 'Mail Hell'. It uses the example of e360, a site selling mortgage refis and anatomical enlargement, which has dropped in graylist rankings and saw a $500,000 drop in revenue in only three months after the company paid a marketing consultant to improve the emails. The article claims that sites in the supposed 'spam index' may be re-evaluated as infrequently as once per year. The problem? The site was reevaluated as recently as late April. 'Mail Hell is the worst fear of the untold numbers of spammers that depend on breaking spam filters to keep their business visible online. Getting stuck there means most users will never see their emails. And getting out can be next to impossible--because spammers often don't know what they did to get placed there.'"

  7. Dante by inkedgeek · · Score: 3, Funny

    I suppose this is Dante's 9th ring.

    --
    696e6b6564
    1. Re:Dante by Anonymous Coward · · Score: 0

      I'm not even supposed to be here today!

    2. Re:Dante by aproposofwhat · · Score: 1
      Yeah, 'cause ole Lucifer, he up there on ring zero, with full privileges!

      --
      One swallow does not a fellatrix make
    3. Re:Dante by Dorceon · · Score: 1

      Goodecca?

      --
      What sound do people on rollercoasters make? Hint: it's not Xbox 360.
    4. Re:Dante by jonadab · · Score: 1

      > I suppose this is Dante's 9th ring.

      Dante's Ninth Ring is a mixed drink, made from 3 ounces of vodka, 10 ounces of prune juice, 3 ounces of Dave's Insanity Sauce. Stir well, serve cold, and don't let it touch your lips when you drink it. Three hours later you find out why it's called Dante's Ninth Ring.

      --
      Cut that out, or I will ship you to Norilsk in a box.
  8. Business model relying on free service? by techstar25 · · Score: 5, Insightful

    Unfortunately that is the price you pay for basing your business on the assumption that a FREE SERVICE (namely Google's ranking system) will continue to work in your favor. Many businesses are getting their "advertising" for free by being ranked highly by Google, and prominently displayed in search results. Maybe they should consider paying for strategically placed ads like everybody else.

    1. Re:Business model relying on free service? by onepoint · · Score: 1

      RAMEN brother. I worked very hard for my little site, it does not have any real ranking. but when someone wants to find my site and does not know the full name, it will rank number 1 - 5 on Google.

      My little apartment building competes in the miami beach market so there is no chance in hell I can rank #20 or greater under a hotel type search.

      I depend on buying AdWords to guild people to my place and depend on word of mouth. it the site ever breaks 20, I will be hosting a huge party and eat till I drop.

      --
      if you see me, smile and say hello.
    2. Re:Business model relying on free service? by slazzy · · Score: 1

      If anything, this company should PAY GOOGLE for the months where it was making $500,000 from being in free Google search results.

      --
      Website Just Down For Me? Find out
    3. Re:Business model relying on free service? by atrimtab · · Score: 1

      Except that ads are worse than just being highly placed. Users generally ONLY click ads when they can't find what they want in the search listings. So it is ALWAYS better to be highly ranked than to pay for ads.

      --
      Facebook is billions of individual "Skinner Boxes." And if you use it you are the pigeon!
  9. Ooops I didn't know is no defense by cyberianpan · · Score: 0, Redundant

    Oooops I didn't know that my "marketing consultant" was doing SEO spamming. Ooops I just paid him by accident to do "stuff".

    Good that Google doesn't let that defense wash. Could you imagine what a better place the world would be if we could have a similar rule for email spam ? I cheer Google on for their anti spam efforts.

    1. Re:Ooops I didn't know is no defense by geekoid · · Score: 1

      Yes, but it can be a legit reason. Really, I don't expect a diamond selling company on the internet to know more about web building, then I expact a BnM Diamond store to know about building neon signs.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:Ooops I didn't know is no defense by AndersOSU · · Score: 1

      Yeah but if a BnM (I like that acronym) were to write a sign manufacturer a blank check based on the promise that his sign will increase traffic x% then he's just as big a moron, and deserves to suffer the consequences when he gets the 30' tall neon sign that says FREE LAPDANCES (with the purchase of a diamond engagement ring values at $7500 or more)

    3. Re:Ooops I didn't know is no defense by virtual_mps · · Score: 1

      Yes, but it can be a legit reason. Really, I don't expect a diamond selling company on the internet to know more about web building, then I expact a BnM Diamond store to know about building neon signs. You don't need to know a lot about computers to know that paying $35k for a guy to add links to/from a bunch of unrelated web sites to try to fool people into coming to your site is a bad idea. You just need a certain sense of ethics...
  10. Shady SEO? by Yoozer · · Score: 1
    FTFA:

    and saw a $500,000 drop in revenue in only three months after the site owner paid a marketing consultant to improve the sites.
    Any bets on if this was some shady guy who told 'm of the miracles of using Javascript and text with the same color as the background to up the number of keywords? There's several of those dirty SEO tricks that get punished.
  11. So.. by Turn-X+Alphonse · · Score: 4, Insightful

    So basicly a guy paid a "consultant" to abuse how Google works and then when Google changed the system to stop this happening he complains that he got punished for it?

    At what point is this guy any sort of victim when he knowingly exploited the system for his own gain and got caught with his hand in the cookie jar?

    --
    I like muppets.
    1. Re:So.. by zxsqkty · · Score: 1

      Hang on, if the guy set out to exploit Googles' rules of the time (I cannot do 'x', but 'y' and 'z' are open to interpretation) then he's perfectly entitled to use 'y' and 'z' to their fullest extent. At the time, they were not excluded.

      If, sometime later, Google decide to blacklist methods 'y' and 'z' that's hardly the 'spammers' fault. It's simply that Google have moved the goal posts.

      It's as if I set a new world bicycle land speed record at 320 kmh over 2 km, and you decided arbitrarily to set the rules for surpassing the record as 'measured in mph'..

      --
      Caution: May contain nuts.
  12. The Punchline by theRhinoceros · · Score: 1

    In retrospect, Sanar thinks he can trace his problem to a search marketing consultant he had paid $35,000 to improve Skyfacet's Google rankings. He now believes the consultant mistakenly replicated content on many of the site's pages, making them look like duplicate--that is, spam--content. But even after he reversed the consultant's changes, he couldn't get Skyfacet's pages out of Google Hell, where they remain today.

    Mistakenly? Really? Are you sure? I thought that was the SOP for search-engine gaming-- the amateurish ones that don't charge 35k for a net change of -$500k overall-- but still standard, ham-handed SEO nonetheless.

  13. New Business Model by MyLongNickName · · Score: 4, Interesting

    1) Go into business
    2) Gather home pages of major competitors
    3) Add links to these home pages on disreputable web sites
    4) Watch their traffic go down.
    5) Watch your traffic go up.
    6) Profit

    Just cant figure out where the "..." fits into this one.

    --
    See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    1. Re:New Business Model by garett_spencley · · Score: 1

      I don't claim to be a google or SEO expert ... but from my limited understanding, inbound links do not hurt no matter what. I know that google claims that hiring people to get you involved in shady link farming can be harmful. I'm not exactly sure how it works, but the simple fact is that you can not control who links to you.

      A lot of people have theorized that what might be harmful is many unrelated links of very low quality in a very short period of time, however as you just pointed out, that opens completely innocent people to attacks of this kind. I could have a network of 5,000 sites with a PR of 0 and add a link to slashdot on every single one of them. Will slashdot all of a sudden find itself in the supplemental index ? I HIGHLY doubt it.

      Of course, slashdot has thousands of high quality links from all over the internet. So those might kick the "attack" in the butt.

      So perhaps new domains with a PR of 0 and a ton of inbound links from other UNRELATED PR 0 pages in a very short period of time is what hurts. In that case such an attack would not be successful against any well established site with high quality inbound links.

    2. Re:New Business Model by owlnation · · Score: 2, Insightful
      Yes, very insightful. That's where this all falls down.

      It's great that (as in this case) Google sends the Blackhats in to Google hell, although it still doesn't actually do it as successfully as many would like.

      But since Google rankings are somewhat esoteric, it's hard for Whitehats to stay white. And in the parent's example - even if you are doing everything honestly there's nothing to stop a competitor killing your business in exactly the way described.

      I see three real problems here:
      • 1. Search is still not good enough to meet people's needs - very little tech advance in the past 10 years in fact.
      • 2. Google has too much power.
      • 3. No ability to appeal Google's decisions.
      No.1 is obviously very hard to solve. No.2 Depends entirely on No.1 - or on Google losing brand power due to a number of factors (being evil not one of them - doesn't stop Yahoo or MS) - not likely any time soon. But No.3 should be possible for a company of Google's size and stature to address.

      Technology is fallible, humans are fallible, weird things happen - it should be possible to have someone at Google address these issues in person. If Google's algorithms are right most of the time, then that appeals dept is going to be very underworked. If however, they are not getting it right, then at least the appeals dept can address this directly.

      It's only fair, not evil, and win/win all round really.
    3. Re:New Business Model by Short+Circuit · · Score: 1

      But since Google rankings are somewhat esoteric, it's hard for Whitehats to stay white. Perhaps, then, SEO is an inherently grey-hat or black-hat business?

      Search engines retain users by showing users the results that they need. They develop and tune algorithms that determine what a user needs by the contents of the sites they index. If your site is important, search companies will eventually tune their algorithms to properly index it.

      As for document.write() and other Web 2.0 problems, I predict the algorithms will be fixed as more and more important sites use these methods.

      Yes, I'm giving Google et al the benefit of the doubt, but it's their business, their service. As a user, I expect nothing from them but the ability to find what I'm looking for. As a webmaster, a third of my hits are from Google, but two-thirds are direct or by referral. And I'm happy with that ratio; it means people are talking about my site.
    4. Re:New Business Model by Jbcarpen · · Score: 1

      then that appeals dept is going to be very underworked.

      No, because as soon as such a department is set up everyone in the supplemental index will appeal, even those who belong there.

      --
      GENERATION 667: The first time you see this, copy it into your sig on any forum and add 1 to the generation
    5. Re:New Business Model by the_lesser_gatsby · · Score: 1

      Do you think slashdot needs a high google rating?

    6. Re:New Business Model by mstone · · Score: 1

      There's no comparison between that and the example given in the article.

      These guys turned their site into a link farm, plain and simple. Their 'resources' page listed 329 categories of outgoing links, then they sent out spam that advertised "currently less than 50 links per category."

      It's pretty tough so square that with the "victim's" mutterings that, "boy, some of the rules sure are vague."

      The basic rule, "do not engage in industrial-scale stupidity" seems pretty clear to me.

    7. Re:New Business Model by Todd+Knarr · · Score: 1

      I think what Google looks for to identify "link farms" is a cluster of tightly-related circular links. That is, a relatively small set of sites that all link heavily to each other (as opposed to linking outside the cluster). So, if you're site A, having a link-farm site B link heavily to you doesn't hurt. But if you in turn link heavily back to site B, then you're going to get dinged. Now, from what I've seen, one or two links back won't hurt. Link-farm sites tend to have a much higher percentage of links pointed at other sites in the farm than a normal page would have, and Google's looking for that threshold being crossed more than just the existence of a single link.

      If you visualize each page as a point in 3-space and inks as lines connecting them, link farms look like "knots" or tangles with a much higher link density than the surrounding Web. Google's looking for that tangled appearance.
    8. Re:New Business Model by CKW · · Score: 1

      > 2. Google has too much power.

      Maybe there are too many business selling exactly the same thing?

      They can't all be on the front page at the same time.

    9. Re:New Business Model by gbjbaanb · · Score: 1

      sod that, that sounds like effort. A better model:

      1. become a SEO consultant
      2. charge $35k
      3. do something to the pages, preferably by outsourcing it to a cheap, foreign worker
      4. take the money to the bank, laughing your nuts off.

      $35k!!! cripes.

    10. Re:New Business Model by codegen · · Score: 1

      3. No ability to appeal Google's decisions.

      This will never happen because of liabilty. As long as it is an algorithm making the decision, then Google has a defense against the trolls. The moment that they allow a human to override, then they are exercising discresion, and the legal can of worms that opens is something that I would not want to touch.

      --
      Atlas stands on the earth and carries the celestial sphere on his shoulders.
    11. Re:New Business Model by jdavidb · · Score: 1

      Numbers 2 and 3 are identical. And 3 is a fallacy. If you want to appeal Google's decisions, start your own search company. Do everything Google does, only fix the errors. Your site will therefore be better than Google, you'll beat them, and then you'll take over as market leader. By the way, that's what 2 means: Google is the market leader. So therefore, why would Google want to do anything about #3? They like being market leader. It's you who don't like that, so if you don't like it, do something about it other than asking Google to change it.

  14. Also, since it can be a web page design issue... by Anonymous Coward · · Score: 1, Informative

    ...make sure your site doesn't suck.

  15. That's why.. by Anonymous Coward · · Score: 0

    The world needs two or more independent, similarly popular engines. That decreases the likelihood of legitimate sites getting so thoroughly whacked.

  16. Play By The Rules by coolmoose25 · · Score: 5, Insightful

    I am by no means an SEO expert... but I've had VERY good luck with google indexes for the small sites I build for people. I've even gotten some business from it, because people some how think I'm some sort of genius. So what's my secret?

    I READ THE INSTRUCTIONS AT GOOGLE FOR WHAT TO DO AND WHAT NOT TO DO AND I FOLLOWED THE RULES

    If you simply follow the rules that google lays out, you won't get sucked into google hell. If you try and game the system by paying for consultants to "juice" your site, you gambled and lost. Bottom line: Don't be evil, and google will not punish you

    --
    Brawndo: It's what plants crave!
    1. Re:Play By The Rules by Ajehals · · Score: 5, Informative

      Yup - Agree 100%.

      My personal check-list for this kind of thing is..

      1) Make sure that the site design is sensible and contains valid html + valid css. (if used)
      2) Make sure that all the text is relevant and not overly complex for the sake of it. (nice clear simple language..)
      3) Have a site map. (A normal one - I don't know if google sitemaps, i.e. the xml stuff you can add to your site are useful)
      4) Use all the useful meta information, (description, abstract etc..) ...But don't duplicate content or meta information for no reason (500 random key words really wont help you)
      5) Make sure that the links on site (internal and external) are valid and go where you think they should ...But don't have link page upon link page to random sites
      6) If you use a CMS or any content generation (i.e. data driven sites) make sure that the generated page addresses are neat, rewrite them if neccessary (possible). www.whatever.com/about.html is better than www.whatever.com/generated/pages/index.php?page=ab out&theme=pretty&data=-1&uid=14568681.
      7) Update the content on your site on a regular(ish) basis.

      8) Never ever let an SEO company that claims it an get you X hits per day/month anywhere near it, most SEO techniques involve gaming search engines in one way or another, whether through comment spam, blog spam, dodgy link farms or other nefarious methods. If an SEO company comes to you and says it will look at the layout/content of your site to optimise it to your sites demographic (by cleaning up the language or the code) you should be golden, anything else is a disaster waiting to happen. You should launch your site expect a few visitors and if it is a useful and usable site, then your user base will find it, as they find it, the links and traffic will come naturally.

      One quirk that I noticed a while back whilst writing a company site that listed news headlines from a couple of news agencies, was that the site was appearing in conjunction with some weird search terms, like "$companyname terrorists" and "$companyname organised crime". Its not just the search terms you want to be associated with that will work - but anything that is available on your site, dynamic content and all.

    2. Re:Play By The Rules by onepoint · · Score: 1

      Ramen brother:

      Read the rules and you shall win. I did everything that Google ask of me, and I got exactly what I needed. Now over the next few years I know I'll get some ranking that is proper, but for what I already needed goggle did it. My place already has a ranking that works for it's name.

      --
      if you see me, smile and say hello.
    3. Re:Play By The Rules by pvera · · Score: 1

      That is correct.

      These days it seems it is too much to ask people to bother reading the instructions. This whole search engine optimization as a business model movement is going too far. I have a small blog (1500 or so original articles spanning 5 years) and I have never had trouble with Google indexing me. As far as I can tell from my traffic logs, most of my articles get indexed within 48 hours of publishing. I don't do anything special, I don't even have custom meta tags, just whatever is placed by Wordpress.

      --
      Pedro
      ----
      The Insomniac Coder
    4. Re:Play By The Rules by radtea · · Score: 1

      One quirk that I noticed a while back whilst writing a company site that listed news headlines from a couple of news agencies, was that the site was appearing in conjunction with some weird search terms, like "$companyname terrorists" and "$companyname organised crime". Its not just the search terms you want to be associated with that will work - but anything that is available on your site, dynamic content and all.

      This can happen to any site with lots of words. I was once worked on a site that had a bunch of classic philosophical essays, and noticed that it was getting hits on things like "sex on a billiard table" and "sex with elephants". It turns out they were hitting on things like Locke's Essay on Human Understanding, where sex is sometimes mentioned as a means of categorizing things, in close conjunction with other forms of categorization involving biological species and the purpose of manufactured artefacts.

      My general advice for people who want lots of hits: lots of on-topic, original words are the way to go, as well as submitting to legit categorized indices in only the appropriate categories. If your site is easy for spiders to find and has lots of relevant words for them to chew on it will rise in the ranks pretty quickly.

      --
      Blasphemy is a human right. Blasphemophobia kills.
    5. Re:Play By The Rules by Xibby · · Score: 1

      I READ THE INSTRUCTIONS AT GOOGLE . . .

      Linkage is nice: Google Webmaster Help Center

      --
      I'm going to go back in my box and will think within the limits of my box: MS Sucks Linux Good I read too much Slashdot.
    6. Re:Play By The Rules by SL+Baur · · Score: 1

      That's not a bad list. As someone has already pointed out though, none of this scales up. You can't fit 17,000 businesses in the same category into the 1st page. Google and Yahoo already use local servers for countries other than the US, I would expect them to find some other way to optimize their search algorithm, possibly based on geography. If I'm browsing the web in the jungles of Mindanao, am I really interested in home mortgage loans in California? (I clicked on one of those once to see what would happen - the site rejected me for coming from a .ph domain).

    7. Re:Play By The Rules by Kuvter · · Score: 1

      Where do you find those rules?

      --
      "To be is to do." --Socrates
      "To do is to be." -- Aristotle
      "Do-Be-Do-Be-Do..." --Sinatra
    8. Re:Play By The Rules by Kuvter · · Score: 1

      4) Use all the useful meta information, (description, abstract etc..) ...But don't duplicate content or meta information for no reason (500 random key words really wont help you)
      Unless you're on YouTube, in which case this still works.
      --
      "To be is to do." --Socrates
      "To do is to be." -- Aristotle
      "Do-Be-Do-Be-Do..." --Sinatra
  17. Push vs Pull and Demand Density by ThosLives · · Score: 4, Interesting

    I think this is evidence of a couple phenomena in modern business:

    The first is what I guess I'll call push vs pull, and that's the difference between business that cater to people who have a specific need "Hey, I need food, so I'm going to look for a place where I can get it" and businesses that create things they try to sell that people don't necessarily need but will buy on impulse - for instance, those businesses that are always sending fliers in the mail to get you to buy things you might not otherwise need.

    The other issue here is what I would call demand density - if a business has to be online to reach people across the globe, that means that demand density is very low. However, a grocery store has very high demand density - advertising is only necessary (if at all) over a very small geographic location because the market is local.

    Now, I'm not sure if I fully understand all the pros and cons of trying to support businesses with very low demand density - is society as a whole better off with the mechanism to provide goods and service to very disperse locations, or is the effort required to distribute the goods / services over such a large location really worse than not supplying that demand and eliminating the transportation / communications infrastructure overhead?

    More to the article's point, though, if I had to depend on a search service to get my business revenue, I would rethink my business plan. While I understand the ideas behind 'global economy' I am still a bit conservative in my belief in the merits of self-sufficiency; relying on a search service means that my business would be at the mercy of that service which I may not be able to control. Control is fairly important in businesses, I would think.

    --
    "There are a dozen opinions on a matter until you know the truth. Then there is only one." - CS Lewis (paraprhase)
    1. Re:Push vs Pull and Demand Density by Teancum · · Score: 3, Interesting

      There is another aspect to your evaluation here to consider:

      The "low demand density" type of businesses may be hyper-specialists: They produce something that is so unique that while few people will buy it, those that do need it are willing to pay very good prices for that sort of product.

      Armoured cars are an example of a product like this. An average person is not going to buy one of these products, and it is likely that you will only find a very small number of businesses who even sell these kind of vehicles, which are all custom manufactured as well.

      Or to be highly specalized, a manufacturer of aviation-grade O-rings. If you have developed a process that improves the operating environment that these products can work in, you have something that is indeed very valuable.

      The problem as illustrated in this article is that the businessman who is the focus of the article does not sell a product which is on the leading edge of technology, nor is it unique from the thousands of jewelry stores that you can find in small towns. While gemstones and jewelry have enough value that shipping these items anywhere in the world is trivial compared to the cost, the competition for such a product is so large that there really isn't any substantial value gained by going with any particular jeweler, especially for an on-line purchase.

      This is exactly why he ended up in Google's "link hell". There is nothing that he is doing which is unique.

      If this jewelry business specalized in something which is of a regional flavor, such as south-western USA jewelry (heavy in silver and turquoise) or set up some legitimate information pages that would add value for somebody coming to visit his website, such as original content describing the process of making jewelry and obtaining the gemstones, there may be some reason to have people link to this website. And push up the rankings in a legitimate fashion. But as just another place to buy gemstones and jewelry, there is nothing remarkable that can't be done directly by DeBeers or genuine gemstone wholesalers.

      This businessman was also ripped off by this so-called internet consultant who tried to game the system without doing any real good to the content of the website. The $35,000 that was spent on the consultant could have been better spent in so many ways that it boggles the mind. Hiring a recent college graduate with an English degree (aka somebody who supposedly can actually write reasonable prose, and not some geek who can't use grammar worth a damn) to do some genuine scholarly research and fill up a website full of content about the jewelry industry would have been something very worth while. There are so many things that can be done to enhance a website to legitimately improve page rankings and make you stand out that you have to wonder why people engage in spamlinking at all.

    2. Re:Push vs Pull and Demand Density by Detritus · · Score: 1

      Many, many, markets are thin. They are so specialized that all of the potential customers can be listed on one sheet of paper. That doesn't mean that they aren't high value.

      --
      Mea navis aericumbens anguillis abundat
    3. Re:Push vs Pull and Demand Density by khallow · · Score: 1

      Now, I'm not sure if I fully understand all the pros and cons of trying to support businesses with very low demand density - is society as a whole better off with the mechanism to provide goods and service to very disperse locations, or is the effort required to distribute the goods / services over such a large location really worse than not supplying that demand and eliminating the transportation / communications infrastructure overhead?

      This is a rhetorical question right? The obvious conclusion is that if the low density business is making money off of providing value (rather than mooching government funds or other parasitic behavior), then it's better than the absence of the business.
    4. Re:Push vs Pull and Demand Density by ThosLives · · Score: 1

      The obvious conclusion is that if the low density business is making money off of providing value ... then it's better than the absence of the business.

      I'm not so sure; that sounds like a 'greedy algorithm'. Sometimes a higher profit can be achieved in the future if a lower profit is accepted now; the problem is there is rarely (if ever) a mechanism to predict when that would be the case. It's important to note the distinction between a statement "it's better for Joe if Joe is making a good profit now" and a statement "society as a whole is better because Joe is making a good profit now."

      I'd say a business making money off providing value is better only if wealth increases for all parties involved, not if it simply shifts wealth from one place to another. (I do realize that shifting of wealth around can result in more wealth overall, but that is because of activities which utilize the wealth, not just because the wealth was transferred.)

      --
      "There are a dozen opinions on a matter until you know the truth. Then there is only one." - CS Lewis (paraprhase)
    5. Re:Push vs Pull and Demand Density by khallow · · Score: 1

      I'd say a business making money off providing value is better only if wealth increases for all parties involved,

      Two things. First, wealth is not the only measure here. Economies also fulfill wants. Second, there's a reason the transaction occurs. The buyer chose the seller for a reason. If the seller wasn't there, the transaction either wouldn't occur, would be more expensive, or would lack some desired feature or service. Having said all this, I think it's pretty clear that the satisfying of wants at an efficient price collectively increases the wealth of society.

      In the absence of rent-seeking and externality, the greedy algorithm works in markets. I don't see much reason to claim that maybe there's some more optimal series of transactions possible. AFter all, who is going to find and decide what those transactions are and what keeps them from pursuing more selfish or irrational goals at the expense of the optimal outcome? The greedy algorithm is simple in several ways. It takes less effort, it eliminates costly regulation of market agents' economic behavior, and it delegates decisions to the parties that have legitamte interests in the outcome of those decisions.

  18. Insequitir by suv4x4 · · Score: 5, Insightful

    Here's a summary of the article (which I incidentally read yesterday):

    Why sites go in Google hell is a total mystery.

    Story 1: A guy sold diamonds on his site. One day he went to Google hell, but he had no idea why. Why is Google not telling him? He had no idea why this happened... ok... ok... so he paid 35 grand to a SEO "expert" who filled his pages with trash. He removed the trash and few months later he went out of Google hell. To this day he doesn't know how he went out of Google hell.

    Story 2: A guy had a site with lots of visits from Google. One day, he went to Google hell, but he had no idea why. Why is Google not telling? Ok... ok... so he had paid for a ton of links from spam sites, and he had to email each of the sites to get the links removed. Few months later he went out of Google hell, and this guy also has no clue what helped him.

    Summary: It's a total mystery, that Google hell, I tell you.

  19. Google Official Response by cyberianpan · · Score: 5, Informative
    The chief anti spam engineer of Google is Matt Cutts he says:

    As a reminder, supplemental results aren't something to be afraid of; I've got pages from my site in the supplemental results, for example ... That statement still holds. It's perfectly normal for a website to have pages in our main web index and our supplemental index

    MySolitaire.com, another online diamond business, spent January to June of 2006 in the supplemental index. Amit Jhalani, the site's vice president of search marketing, says he figures that cost his business $250,000 ... Okay, so the VP of SEM for this site mentions that they tried buying links; maybe those links started to count for less. I decided to check into mysolitaire.com and see if I could find any other links that might have started counting for less. I did find a spam report where someone forwarded an email that appeared to be from mysolitaire.com ... I checked out http://www.mysolitaire.com/resources/ and by my count saw 329 different categories offered for link exchanging: And the fix:

    The approach I'd recommend in that case is to use solid white-hat SEO to get high-quality links (e.g. editorially given by other sites on the basis of merit).
    1. Re:Google Official Response by ceoyoyo · · Score: 4, Insightful

      So basically, be good and don't try to mess up our search engine and we'll keep giving you free advertising.

    2. Re:Google Official Response by ccandreva · · Score: 1

      Where did this response come from ?

    3. Re:Google Official Response by DeadSea · · Score: 3, Informative

      Matt Cutts maintains a blog where he responds.
      Here is the link to this particular response:
      http://www.mattcutts.com/blog/google-hell/

    4. Re:Google Official Response by bubblah · · Score: 2, Insightful

      but do we care about spam and the economic impacts of black listing spam? Personally I don't.

    5. Re:Google Official Response by rs79 · · Score: 1

      So basically, be good and don't try to mess up our search engine and we'll keep giving you free "advertising."

      Hang on a minute, read it again real slowly. My take on it was "send spam and you're in the shithouse for a bit". Possibly depending on how many spam reports there are against you.

      --
      Need Mercedes parts ?
    6. Re:Google Official Response by ceoyoyo · · Score: 5, Insightful

      Spam or spamming the search engine.

      I read all these articles about companies who think it's their right to have a high ranking in Google's search. Google is supposed to be helping ME find things I'm looking for. Kudos to them for tossing "search engine optimized" sites into hell. If they don't like it, they can go pay for legitimate ads somewhere.

      Hey Google, we really need a button to exclude all sites selling stuff from searches. I hate having to wade through a pile of e-commerce sites when I'm looking for INFORMATION.

    7. Re:Google Official Response by TooMuchToDo · · Score: 1

      That gets about as close to Do No Evil as you can get.

    8. Re:Google Official Response by klenwell · · Score: 1

      Hey Google, we really need a button to exclude all sites selling stuff from searches. I hate having to wade through a pile of e-commerce sites when I'm looking for INFORMATION.

      Hear, hear. One of the reasons why the Wikipedia page for a particular topic often ends up being my ad hoc search portal nowadays. I see a lot of lame ideas that get drummed up as the next 'Google Killer', but this is one thing that would get my attention.

      --
      Innovation makes enemies of all those who prospered under the old regime... -- Machiavelli
    9. Re:Google Official Response by dosboot · · Score: 1

      Seconded, although Wikipedia's search engine itself is quite useless. How many times does Wikipedia give you no results so you click the "try searching with Google" button and find that Wikipedia is at the top spot? *rolls eyes*

    10. Re:Google Official Response by ceoyoyo · · Score: 1

      It's patented! Mine! Definitely not obvious. ;)

    11. Re:Google Official Response by Anonymous Coward · · Score: 0

      but do we care ... Personally I don't.

      And why exactly did you feel compelled to post?

  20. Uh Duh?! by ack154 · · Score: 2, Insightful

    So they list two cases of people whining that they paid "consultants" to optimize their sites but got caught. And then make Google out to be the bad guy?

    Both of the "businesses" seem shady to me anyways, and their practices on optimization only appear to confirm that. They got caught, Google did what it's supposed to do. Now they're being punished.

    Sure, they may have reversed any of said optimization, but as the article even says, it can take 6 months to a year to be indexed again anyways. So take two of these and call us in a year...

  21. Diamonds?! by Anonymous Coward · · Score: 0, Offtopic

    First, go watch Blood Diamond and then come back and tell us why mean old Google won't let you scam the system.

    1. Re:Diamonds?! by ericlj · · Score: 1

      This is insightful? After that, go watch "Titanic" to learn about shipbuilding and "The Day After Tomorrow" to learn climatology.

  22. Inverse by Billosaur · · Score: 3, Interesting

    Skyfacet's consultant didn't improve their rankings at all, instead causing them to plummet. One wonders just how lucrative this sort of thing is? After all, if this consultant has done this for them, perchance he/she/they have done it to others? Perchance it would be a good idea to a) sue them, b) report them to BBB, and c) begin a this-google-consultant-sucks.com website.

    --
    GetOuttaMySpace - The Anti-Social Network
  23. The time is ripe by geekoid · · Score: 1

    for a real Google COmpetitor.
    Right now it's Google and 'those others'.
    MS hasn't even began to ctack the mind share, and they could if they did it right.

    I could creat a company that competes with google and gets mind share, I only need 150 million to do it.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    1. Re:The time is ripe by Anonymous Coward · · Score: 0

      And maybe you could use some of the money to learn to spell and type.

  24. So don't game the system by Sir+Holo · · Score: 1

    So, these guys tried to game the system, got caught, and are now trying to play the victim?

    They got what they deserved.

  25. From Google's Webmaster Help Section by coolmoose25 · · Score: 3, Informative
    For those that think perhaps that Google didn't warn people about disreputable SEO services...

    Don't feel obligated to purchase a search engine optimization service. Some companies claim to "guarantee" high ranking for your site in Google's search results. While legitimate consulting firms can improve your site's flow and content, others employ deceptive tactics in an attempt to fool search engines. Be careful; if your domain is affiliated with one of these deceptive services, it could be banned from our index.
    --
    Brawndo: It's what plants crave!
  26. Spending money the wrong way by timholman · · Score: 5, Interesting

    After reading the article, I typed "diamonds" and "engagement ring" into Google, then looked at the sponsored links. No sign of skyfacet.com, Mr. Sanar's company. I find it hilarious that Sanar would pay $35,000 to some slimball "consultant" to try to distort the Google search rankings, but not spend one penny on Google sponsored links, which would put him on the first page every time.

    I have zero sympathy for unscrupulous businessmen who try to game the system, get caught, and then whine about it. Kudos to Google for playing hardball and fighting to keeping their search engine useful and relevant instead of letting the spammers ruin it.

    1. Re:Spending money the wrong way by Anonymous Coward · · Score: 1, Interesting

      My first idea was like most: tried to cheat, got caught, now whining, but something in your comment made me start wondering.

      Suppose the 'mysteriously' winding up in the secondary index goes like "Ah, this guy is getting far too good results without us making any money out of it, let's put him in the secondary index, it might motivate him to buy sponsored links."

      Just hypothetically, of course. Google isn't evil, they say so themselves.

      And I still think he shouldn't have paid that snake oil salesman to boost his ratings.

    2. Re:Spending money the wrong way by UnknowingFool · · Score: 1

      I wouldn't jump to that conclusion that they were unscrupulous. But you bring up a valid point: Did either company actually pay for a sponsored link? The article doesn't mention it. If neither did, it appears that both companies wanted to go the cheap route. However in both cases, it seems obvious to us that both sites tried different techniques to improve their visibility, both of which backfired. When they reversed their changes, then their ranks were restored.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    3. Re:Spending money the wrong way by Osty · · Score: 1

      Suppose the 'mysteriously' winding up in the secondary index goes like "Ah, this guy is getting far too good results without us making any money out of it, let's put him in the secondary index, it might motivate him to buy sponsored links."

      So you're suggesting that Google is watching all of the billions of searches that happen on its service every day, just looking for sites that are getting a little too good (organically) without paying? Don't ascribe to (Google's) maliciousness that which can be explained by (the article's subjects') stupidity. In this case, it's much more likely that the idiots in the article were

    4. Re:Spending money the wrong way by Billly+Gates · · Score: 1

      I was looking at craigslist.com for webmaster and developers positions. Almost all of them demanded experience with search engine optimization as a must.

      It was redicilious and its a race to the bottom because if they siteX doesn't do it then siteY a competitor will and take business away. Why pay google ads when you can spam and pay them?

  27. Re:Business meets technology by geekoid · · Score: 1

    Your post makes no sense.
    I'm not sure if you unserstand the term 'RTFA'.

    I am not sure why the hell you think google it doing this to these sites as an attack of some kind. OH right, didn't RTFA.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  28. Social Networking by jaavaaguru · · Score: 1

    Google Hell is the worst fear of the untold numbers of companies that depend on search results to keep their business visible online.


    In this age of social networking and Web 2.0, is your Google ranking as important as it once was for driving traffic to your website?
    1. Re:Social Networking by ericlj · · Score: 1

      In economic terms, Google, which is used by practically everybody, is much more important than social networking sites and other Web 2.0 badger paws which are primarily used by students and low-money young people. This is not necessarily a criticism of those users; young people just haven't had time to build up economic clout for most purposes.

  29. As a Webmaster by garett_spencley · · Score: 5, Interesting

    This kind of thing has always baffled me. It is quite possible to conduct business online without relying solely on search engine traffic. While search engine traffic is valuable, if your business strategy is relying on that then you're placing your entire business in the hands of an independent party with it's own interests.

    Google can do whatever the hell they want with their search index. Why on earth any company would place themselves entirely in someone else's hands, particularly someone else who doesn't have the slightest care in the world what happens to your business is really beyond me.

    Any sane business person should enjoy search engine traffic when they have it, but place themselves primarily in the position where they don't need it. Relying entirely on an independent company with it's own interests for your business survival is beyond stupid.

    1. Re:As a Webmaster by cherokee158 · · Score: 1

      THANKyou. I'm glad I'm not the only webmaster who believes the manic SEO of most web designers is a fool's game.

      I am currently redesigning a website for a client whose previous...perfectly legitimate...website was flagged as malware (we still can't figure out why) by Google. Google has farmed the appeals process for such flagging out to stopbadware.org, which is far too understaffed to provide any useful assistance in a reasonable amount of time. It will actually be easier for him to change his domain name and hosting provider than deal with Google's misguided nannying.

      If his business relied purely on search engine traffic, it would be doomed, all because Google mistakenly blacklisted him. Fortunately, he does not rely on search engine traffic. But he would obviously appreciate it if Google was making life difficult for him.

      Ever since Google went public, their policy of "do no evil" has begun to reveal a few cracks in it. Between conflict of interests in their business model (selling ads while trying to filter sites that exist soley to raise ad revenue), misguided and heavy-handed attempts to police the net(like their badware campaign), and providing information to foreign(or local) government powers that may assist in human rights abuses, I think we may be seeing the first stumblings of the search engine colossus as it begins its mighty fall.

    2. Re:As a Webmaster by cdrguru · · Score: 2, Interesting

      Since most people believe good companies get placed higher in search rankings and bad companies (with bad feedback from customers and poor customer service) get placed lower, how exactly do you function without search engine placement?

      There are businesses which aren't dealing with people who are searching, but for the most part today if you want customers you need to be in the top 3-4 of a search for your products. This might be more important than pricing, but more and more internet shoppers are using price gathering tools to the exclusion of all else. So you either have the lowest price or you lose.

      How else do the crappy photo/electronics dealers in NY City get by with their practices? Price, price, price. When the three lowest prices are all from folks like that and your shopper is focused on paying less, they win.

      Is it right? Not really, but that is where we have landed. Low prices beat out great service online. Low prices and high shipping will usually win out also, but some of the pricing tools have caught onto that.

    3. Re:As a Webmaster by garett_spencley · · Score: 1

      There's nothing wrong with trying to get top rankings in the search engines. Your business will definitely go up tremendously if you succeed. That still doesn't make it smart to put your business entirely in the hands of a company with it's own interests.

      Offline we use paid advertising to drive traffic to our businesses. Paid advertising exists online as well. That is one obvious place to start when coming up with an online business plan. Many people are drawn in by the free ride that free search engine listings give them but then they get burned.

      You might not be wrong about customer perception, and I'm not saying that search engine traffic should be ignored entirely. Just that putting your business entirely in someone else's hands when your business simply doesn't matter to them is ridiculously stupid. If you NEED search engine traffic then buy with paid listings. Then it's guaranteed and you end up with a shared business interest that affects both parties. With free listings the search engine companies don't give the slightest care in the world if you go out of business.

  30. A 21 year old ... by ThirdPrize · · Score: 2, Funny

    with a $3,000,000 diamond business? He deserves to be in Google hell for that alone.
    /goes to sit in the corner wondering what he did with his life/

    --
    I have excellent Karma and I am not afraid to Troll it.
  31. unscrupulous businessmen??? by geekoid · · Score: 1

    Tere is no indications of that. The consultant sure is, but this guy couod very well be a guy that wanted his site to be improved and hired a consultant that turned out to be an idiot.

    Not different then finding out the contractor you hired to do some work didn't build it to code.
    Or a mechnic that doesn't properly torque the bolts in your engine.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  32. Re:Business meets technology by hmbcarol · · Score: 5, Insightful

    I don't think you understand what "free market" means. Google owns the index, Google decides how it works. The searcher is their customer, NOT the "small business owner".

    If they please their customers with the best possible results they will make more money. If they allow themselves to be gamed, searchers will go elsewhere and Google will lose money.

    If you don't like that, go start your own search engine.

    BTW, they have been sued over this kind of thing and they have always won. The ranking is their opinion and they are entitled to it.

  33. Tag this googleisevil by Anonymous Coward · · Score: 0

    n/t

  34. Economic nonsense by tgv · · Score: 1

    Oh, come off it! For every company that drops on the ranking, there is another one that goes up, so while that specific company might earn less, another one will earn more. Complete economic fairness. And while I'm not a great fan of the ever expanding Google, it is good to remember that they are there to serve *us*, the content searching end users, not product offering companies.

  35. Re:Business meets technology by AndersOSU · · Score: 1

    No, what google understands is that there isn't any such thing as a "free market" so their doing their best to squeeze dollars out of their market. Which means to return relevant search results more often than their competitors. They do this by punishing people who try to game the system to seem more relevant than they really are.

    Besides who made google the "free market" police? Google can do whatever they want, and as long as it makes searchers happy they are doing the right thing. They could easily redirect every search to auction.google.com, and it wouldn't be unethical, but they don't because they know people want to find what their looking for.

    A class action lawsuit would be interesting. If the judge were sane (which I wouldn't bank on) he'd laugh the plaintiffs out of court. Google is under no obligation to index your site. That they do is a happy bonus, but if they stop you have no recourse. Does this make hitching your wagon to google a little risky? Sure, but there are worse bets out there.

    On top of all this google offers a great way to increase your visibility - buy ads.

  36. Terrible business model by Jimmy+King · · Score: 3, Insightful

    Why would you create a business around your rankings on search engines which everyone knows can change from day to day depending on other sites and ever changing ranking algorithms? Even when you're not paying some SEO guy ridiculous amounts of money to scam the system and get you stuck in Google Hell that's a rather obvious huge risk to be taking.

    I understand that proper advertising is expensive, I've got a failed business of my own due to not being able to put the necessary money into it, but guess what? That's business. You pick the risks you're willing to take and deal with the results. Basing the majority of your business on search result ranking is low cost (unless you pay an SEO expert $35k which would have been better spent elsewhere, like real advertising, or a new car, or a 35,000 cheeseburgers from a fast food value menu) but high risk due to the constant changes.

    1. Re:Terrible business model by cdrguru · · Score: 1

      Paid advertising doesn't buy you anywhere near what search engine placement gets you. With pay-for-placement (Overture), the difference between the bottom of the list and the top is everything.

      Most people don't click ads to buy things. Adwords as advertising is almost pointless once you get to the point where you are paying over $1 per impression. Search engine placement - how ever it is done - is what most people are looking at. It can depend on the product, but if you are selling "NASCAR Dad" sorts of products there is a clear connection between product/site quality and search engine placement in these folks minds. That connection seems to exist for other products as well, where people equate high placement with good feedback/good reviews/etc.

  37. reap what ya sow... by dbmasters · · Score: 2, Insightful

    have good content, based on keyword analysis, that people value, keep it current, organize your content properly, lay out your titles and page content strategically and accuraterly and you'll do fine on any search engine, try to game 'em, they'll get ya...

    it ain't rocket surgery...

    --
    dB Masters
  38. Been in Google's shoes, threw in the towel. by argent · · Score: 4, Interesting

    I used to have a site reviewing free web page hosting, back in the '90s when that was a relatively new idea. I had a form where people could suggest sites, and every weekend or so I'd go check them out, try setting up a sample page, and add the results to the list.

    All of a sudden, over a period of a couple of months or so, the "request" page started getting flooded with suggestions for "new" free web hosting sites that seemed awfully similar, and offers to exchange links, and what in retrospect were obviously the work of the kinds of parasites that Google's been fighting. Pretty soon maintaining the page wasn't fun any more, and I quit updating it and eventually took it down.

    Given that Google has to automate this process, I think they're doing a pretty good job.

  39. Re:Business meets technology by Control+Group · · Score: 3, Insightful

    The searcher is their customer, NOT the "small business owner".

    That's not even close to true. Your customers are, without fail, the people that pay you (or at least, the people you're trying to convince to pay you). Searchers are Google's product; advertisers are Google's customers.

    This is no different (in this respect) than radio and ad-supported television: your listeners/viewers are the product you sell to your advertisers.

    Don't ever think that Google wants to make you, the searcher, happy - they want to make their advertisers happy. If the best way to do that is by making you happy (and so far, it pretty much has been), then lucky for you. If it isn't, tough cookies: you're not the one keeping the cooling on.

    --

    Reality has a conservative bias: it conserves mass, energy, momentum...
  40. Not every one is a Web Dev by Anonymous Coward · · Score: 0

    It's not a fair assessment to assume companies want "to game the system" by hiring SEO "experts". Most of my web clients know NOTHING about making a web page, so they know even less than nothing (like -nothing!) about getting listed in search engines. Alot of them would hire an SEO agency in complete innocence, thinking they are just setting up their site to conform to what the search engines need in order to "get listed".

  41. Hitler was an SEO before he got into art... by JacksBrokenCode · · Score: 0

    NO! Gaming the system is the same as killing babies. And not just ugly babies, cute babies!

    Just kidding (do I really have to say that?) Serious question though:

    Searching for "mysolitaire" fetched 0 results. Searching for "link:mysolitaire.com" brought about 5 results, one of which was http://directory.iserv.com.au/?sub=Jewellery&in=bu siness_shopping which looks link-farmish to me. The weird thing is that 5 minutes later I searched the same phrases and received 28.9k and 0 results, respectively, and a AdSense ad for MySolitaire. Wtf? Has anyone else had something like this happen?

  42. Re:Business meets technology by CmdrGravy · · Score: 2, Insightful

    You misunderstand slightly.

    Companies which pay Google to place advertisements are Googles customers.

    Companies which do not pay Google for advertisements are not Googles customers.

    Random people looking for websites are not Googles customers either.

    In order for googles adverts to be productive people have to visit websites, if they visit a website which actually matches with the sort of website they were looking for then googles adverts are more powerful.

    Anyone gaming googles system to drive people to their websites without taking account of whether this is the best website matching the surfers requirements is hurting googles customers by not maximising the effectiveness of the audience for their adverts.

  43. Re:Business meets technology by Anonymous Coward · · Score: 0

    This is the sort of person the Forbes's article was aimed at.

    How's that for a hidden insult!

  44. Google has 2 incentives to GH sites by justthinkit · · Score: 0

    (1) it shrinks their spider's workload

    (2) if they want to sell adwords, they can disappear sites who don't buy adwords. My site, for example, is the largest repository of baby names on the 'net, but when you type in "baby names" you won't find it. I put it down to my not buying adwords, where plenty of other baby name sites do (they typically have 300 to 500 times less names, yet rank higher).

    No wonder the GH process is shrouded in secrecy...

    --
    I come here for the love
    1. Re:Google has 2 incentives to GH sites by DogDude · · Score: 1

      Hang on... you're saying that a for-profit advertising company prefers clients that pay them over clients who don't? That's pure, unadulterated insanity, I tell you! Crazy!

      --
      I don't respond to AC's.
    2. Re:Google has 2 incentives to GH sites by Anonymous Coward · · Score: 2, Insightful

      My site, for example, is the largest repository of baby names on the 'net, but when you type in "baby names" you won't find it. I put it down to my not buying adwords, where plenty of other baby name sites do (they typically have 300 to 500 times less names, yet rank higher).

      Nice advertisement but your site sucks. Content and layout are poor. Maybe you need to check out the other baby name sites to see where you went wrong. Think quality over quantity.

  45. Moo by Chacham · · Score: 1

    visited the site ss

    The site has a Secret Service?

  46. $500,000? by writermike · · Score: 1

    $500,000 is a lot of money. But is a loss of $500,000 more significant for a diamond-retailer or a baseball-card retailer? Granted $500,000 is $500,000, but when I saw what type of business realized that drop -- a business in which a single sale can be $5000 and more -- it seemed to me it would be much more significant for a company where a single sale is more in the $500 range.

    I wonder if the writer used the most extreme example they could find, but one that doesn't amount to very much?

    --
    If Nalgene water bottles are outlawed, only outlaws will have Nalgene water bottles.
  47. What about those not trying to game anything? by SuperBanana · · Score: 1

    I READ THE INSTRUCTIONS AT GOOGLE FOR WHAT TO DO AND WHAT NOT TO DO AND I FOLLOWED THE RULES If you simply follow the rules that google lays out, you won't get sucked into google hell. If you try and game the system by paying for consultants to "juice" your site, you gambled and lost.

    While I see you mean with trying to "game" the system, these guys are a bit of a straw-man. Why? Sure, they tried to "game" the system. But there are many of us who don't, and have been arbitrarily hurt. Possibly because we did nothing, instead of following Google's "rules". Pardon my french, but when the fuck did Google get to set how sites are made? Answer: when they became the Microsoft of the internet.

    I help run a site for car enthusiasts. We've been around since the mid 1990's. Remained fairly strictly non-commercial. We have mailing list archives stretching back that far, that are a treasure-trove of useful information. We use Google's branded search. And one day, we noticed that the branded search wasn't returning many results. We tried exactly the same search on the main google page using "site:____.com". We got ten times the results. Huh?

    Then one day, people started to complain that they couldn't find recent posts. We looked in the logs; Google was crawling the site, but we did a dozen searches for specific posts and couldn't find any of them past a certain date. Google simply binned us.

    I filled out the "contact us" form, and didn't get anything more than a form reply telling me to take a long walk off a short pier and stop complaining about how we didn't like our search positioning. We didn't give a shit about where we appeared in searches. We just wanted to get current content indexed, period.

    1. Re:What about those not trying to game anything? by tinkerghost · · Score: 1

      Pardon my french, but when the fuck did Google get to set how sites are made?

      They never said how to make your site. Nor did they ever claim that that was the only way to make a site. The rules they laid down are simply "These are the rules we are going to be checking against for your site, if you score high, you get a good ranking, score low, get a bad one." They're not dictating how to make your site, just telling you the rules of the GoogleGame up front.

      Since Google is the one who's doing the work of indexing you for free, they get to make the rules on how to rank things. Yahoo, Alta Vista, Ask, they all have their own rules for what makes a notable site. As a note, all of them score you better the closer you get to W3 compliance & when you have meta tags that actually relate to the the information on the specific page as opposed to generic metas for the whole site.

      The fact is that if you follow the rules for any of the major search engines, you will score high on all of them. You might not peak in Google if you optimize for Yahoo, but you're still going to rank high because you've built a solid, readable, content heavy page that is clearly labeled for bots to index.

  48. Re:Business meets technology by nolife · · Score: 1

    Okay, there are 17000 small businesses in the US selling diamonds and jewelry. How do you get them all to fit in the first page of search results?

    --
    Bad boys rape our young girls but Violet gives willingly.
  49. Waaaaaa, he tried to game the system by codepunk · · Score: 2, Interesting

    Looks like google's search algorithms worked perfectly, he tried to game the search engine results and
    got sent to the black hole.....

    No sympathy here!

    --


    Got Code?
  50. Drop in revenue by Anonymous Coward · · Score: 0

    a 500.000$ drop is meaningless without knowing how large their revenue was before. If we're talking billions, it's insignificant, if we're talking single digit millions or less then you may have a valid complaint.

  51. AKA: The result of bad website redesign by Anonymous Coward · · Score: 2, Informative

    The problem is not with google. The problem is with a bad website redesign by unknowledgeable people that do not understand how search engine placement occurs.

    Cached url's can be kept functional through the use of apache re-writes and many other web tools. For example, when I was commissioned by a client of mine to redesign a web application critical to their business from one technology platform to something completely different, I made extensive use of the apache re-write module. Even though all their old urls no longer existed, I took the extra time of a good redesign to forward every pre-existing url to its new url equivalent. The end result was improved functionality of the new applicaton and better search engine placement without the loss of the cached urls during the sometimes lengthy search-indexing transition.

    A company that is that dependant on web sales from search engines should have paid the small amount extra to make sure old urls remained functional. Fire the person who grossly messed up and next time hire better people.
    A famous quote appropriate to the diamond company's situation... "God is in the details."
    The diamond company got sloppy.

  52. Making Profit is NOT A RIGHT! OR being on Google. by Anonymous Coward · · Score: 0

    BOOO FUCKING HOO!

      You dont fucking have a right to be on Google, or to make a profit. So excuse me if I dont fucking shed a tear that you didn't make as much money as before.

  53. The article hints why by Todd+Knarr · · Score: 1

    I think the article gives a great big hint why Skyfacet ended up on the supplemental index. First the article says "Google's programmers appear to have created the supplemental index with the best intentions. It's designed to lighten the workload of Google's "spider," the algorithm that constantly combs and categorizes the Web's pages. Google uses the index as a holding pen for pages it deems to be of low quality or designed to appear artificially high in search results.". Then it goes on later to say "In retrospect, Sanar thinks he can trace his problem to a search marketing consultant he had paid $35,000 to improve Skyfacet's Google rankings. He now believes the consultant mistakenly replicated content on many of the site's pages, making them look like duplicate--that is, spam--content.". So, basically, the site owner paid an SEO type to try to game Google's system, Google saw it and dropped his site in the trash along with the rest of the bogus sites, and now he's wondering how to get out of the trash. Well, I guess he'll just have to abandon attempts to game the system and wait until Google re-spiders his site and sees it's no longer playing tricks. Yes, that might take a while. That's the price you pay for trying to get cute and getting caught at it.

  54. Re:New Business Model updated by Bearhouse · · Score: 1

    7) Offer just such a service to dumb people
    8) Blackmail them
    9) ...
    10) Profit!

    That't the damn trouble with dealing with dishonest people - you just can't trust 'em...

  55. Google is becoming irrelevant by ehrichweiss · · Score: 3, Interesting

    It's true. They are in a losing battle with the web spammers who are developing an artificial intelligence based system that will make it so Googlebot won't be able to tell the good stuff from the bad, and if that weren't enough they ignore spam reports, and bury the reporting mechanism so deep that nobody wants to be bothered to report it anyway.

    What this will mean is that we'll be on a user-ranking system like Digg or the like since the users can vote a topic down if it's spam and it gets buried almost immediately(well within a couple hours as compared to days/months/years) but since Google isn't prepared for that type of system, they will soon find themselves overwhelmed with spam.

    I have at least one site that was permanently delisted by Google for some unknown violation and yet I get just as much traffic without them as I did with them. I don't think they're evil nor am I against them but if they don't wake up soon they're going to lose this game, not to Yahoo or other search engines, but to the spammers themselves.

    --
    0x09F911029D74E35BD84156C5635688C0
    1. Re:Google is becoming irrelevant by Jeremiah+Stoddard · · Score: 3, Insightful

      The problem is, I trust user-ranking systems like Digg even less: Google may be affected by spammers, but user-ranking systems are affected by fads and things like Britney Spears flashing everyone while getting out of her car. Imagine if I want a legitimate bio on a person, or information on a company or country -- how will I ever find it if they're currently the subject of a controversial/popular news item?

    2. Re:Google is becoming irrelevant by ehrichweiss · · Score: 1

      I kinda agree with you except that there was the story a day or so ago(maybe it was here on /.) about how some woman was bragging how she got the front page of Digg basically by bribing a lot of people, and while she *was* on the front page for an hour or so she was then buried by legit users who considered her post as spam.

      If Google had a system something to that effect then p l e n t y o f f i s h.com(making sure they don't get any more credit than necessary) would have been buried over a year ago when I first reported their gateway pages, etc. Nor would my site have been delisted because their bot didn't agree with a sitemap or whatever the hell caused it to flag it.

      I'm not saying it's perfect but letting a computer make all the decisions will lead to trouble without fail.

      --
      0x09F911029D74E35BD84156C5635688C0
  56. Re:Business meets technology by Todd+Knarr · · Score: 1

    Yes, but remember that Google's product has one unique trait: it has legs. Google's product, people running searches, want to find relevant results. Relevant by their criteria, not by the criteria of the sites being found or those buying ads. If they don't get relevant results, they'll stop using Google and then what's Google going to sell? So Google does have to consider the desires of it's product when making decisions. In fact, it has to give it's product more weight than it gives any one customer. If it doesn't, it won't have a product to sell.

  57. And Diamonds No Less! by EgoWumpus · · Score: 2, Interesting

    I agree. It's not like Jewelers aren't pushing an entirely created market, anyway - and one with blood on it's hands. When the diamond industry stops killing Africans (and, I'm sorry, "Less than 1% of our diamonds are blood diamonds!" is simply not good enough) and comes up with a good reason that their earth-grown diamonds are better than cool synthetically grown ones, I'll start to feel pity for them.

    --

    [Ego]out

    1. Re:And Diamonds No Less! by zxsqkty · · Score: 1

      I'm sympathetic and agree, but this really is off-topic to the original story and you shouldn't be surprised when you get modded as such.

      --
      Caution: May contain nuts.
  58. Re:Business meets technology by Control+Group · · Score: 1

    Er...isn't that what I said? The people who pay Google are Google's customers. Keeping their customers happy is Google's goal. It so happens that the best way to keep their customers happy is to keep their product - searchers - happy, so everyone wins.

    --

    Reality has a conservative bias: it conserves mass, energy, momentum...
  59. Must have happened already, right? by Kadin2048 · · Score: 4, Insightful

    Does this also mean that you can "game" the sites of your competitors to get them into Google hell?

    Exactly -- I'm surprised this hasn't come up more.

    It seems that if I want to deep-six your site, which might mean your entire business and/or livelihood, all I need to do is find the most inept link spammer I can, and pay him a pittance to whore your site's URL all over the place, on tons of spamblogs and Viagra pages. All of a sudden, Google will notice, can your page off of the search results, and you're hosed.

    I've got to imagine that this has already happened; heck it seems like a fairly good extortion scheme: pay us or we'll linkfarm you until Google notices and your competition slaughters you. It's like SEO, only in reverse.

    --
    "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    1. Re:Must have happened already, right? by Lt.Hawkins · · Score: 1

      Wouldn't that be a Google Joe Job?

      --
      -- My Sig is a P228.
    2. Re:Must have happened already, right? by Minwee · · Score: 3, Funny

      It would be getting Joegled.

    3. Re:Must have happened already, right? by psavo · · Score: 2, Informative

      I'we gathered from Matt Cutts blog that the SEO penalizing won't occur unless you're hitting several barriers and not providing any 'value'.

      So if you have relevant, wellformed (ie. indexable) content, don't linkexchange and only get shitloads of incoming spamlinks from farms and many links from legitimate (PR2+) sources then you most likely won't be hit.

      --
      fucktard is a tenderhearted description
    4. Re:Must have happened already, right? by nobodyman · · Score: 1

      ... it seems like a fairly good extortion scheme: pay us or we'll linkfarm you until Google notices and your competition slaughters you. It's like SEO, only in reverse.


      Good choice of words. It *would* be extortion, and your gripe would not be with Google, but with the party(or parties) that engaged in such behavior.
    5. Re:Must have happened already, right? by eyloni · · Score: 1

      Sounds like a recipe for extortion schemes.

  60. Really, it is Google Puragatory by JackStraight · · Score: 2, Informative

    since you can eventually get out.

  61. Google's not that great by makomk · · Score: 1

    Google may be popular, but it has some problems. For example, they've totally messed up their handling of Something Awful - if you Google a Something Awful article or section name, you'll typically get blogs and forums referencing it, and even links to proxied versions of the relevant page, but the actual page is buried where you'll never ever find it. The pages are in the index, and you can (sometimes) find them by searching just the site, but Google's ability to select the relevant pages in this case is messed up and apparently has been for years.

  62. Mystery Solved by LunaticTippy · · Score: 5, Insightful
    Your site is crap. Here are some names selected at random:

    P'ianka P'ianoi P'khchin P'rfurii P'san P'struch P'yurecs P'zaz P-Bear P-Cat P-Chan P-dawg P-J P-Jay P-Kitty P-nar P-Nut P Pa'ahana Pa-ka Pa-Kay Pa-ku Pa-neru Pa-shingu Pa-Siamun Pa-ueru Pa Paadrig Paai Paakkiyam Paakzaad Paal Paalaniswamy Paale Paandu Paandurang Paania Paaninee Paanini Paankhenamun Paanu Paap Paapaka Paarai Paaray Paarbrahm Paaree Paaresh Paari Paarick Paarig Paarindra Paaritosha Paarsa Paarshada Paarth Paartha Paarthav Paarthiv Paarush Paarusjit Paashavimochaka
    Do I really have to explain any further why your website doesn't show up?
    --
    Man, you really need that seminar!
    1. Re:Mystery Solved by Anonymous Coward · · Score: 0

      Your site is crap. Here are some names selected at random:

              P'ianka P'ianoi P'khchin P'rfurii P'san P'struch P'yurecs P'zaz P-Bear P-Cat P-Chan P-dawg P-J P-Jay P-Kitty P-nar P-Nut P Pa'ahana Pa-ka Pa-Kay Pa-ku Pa-neru Pa-shingu Pa-Siamun Pa-ueru Pa Paadrig Paai Paakkiyam Paakzaad Paal Paalaniswamy Paale Paandu Paandurang Paania Paaninee Paanini Paankhenamun Paanu Paap Paapaka Paarai Paaray Paarbrahm Paaree Paaresh Paari Paarick Paarig Paarindra Paaritosha Paarsa Paarshada Paarth Paartha Paarthav Paarthiv Paarush Paarusjit Paashavimochaka

      Do I really have to explain any further why your website doesn't show up?


      Many of those look like names pulled from my company's directory...
  63. Also, on the way to Google hell... by Kamokazi · · Score: 2, Funny

    ...do not pass Go(.com) and do not collect $200.

    Additionaly, you may visit Google Hell with no penalty, but you must route all traffic through the 'Just Visiting' proxy.

    --
    As our way of thanking you for your positive contributions to Slashdot, you are eligible to disable Slashdot 2.0.
  64. Clowns by netglen · · Score: 1

    I don't feel sorry for those diamond encrusted clowns. They decided to screw around to jockey up their Google rating and it backfired. They deserve every bit of their current Google state.

  65. why is google considered good by cinnamon+colbert · · Score: 1

    time and again on /., we have evidence of the insipid nature of Googles supposed vaunted technology.
    Google is NOT a good technology, it is NOT a good thing for the web, it is the new MS$, and the sooner that /. realizes that MS is no longer the enenmy, and google is, the better.
    It is a true measure of h ow incompetant the highly paid ceos of othe software companys are that they can't exploit this
    I predicted, last year, that as google becomes a real biz that has to compete, all the "fun" stuff for neerds, like math appreciation, will be dropeed in favor of marketers (and gates wonders why he can't find programmers)

  66. Let us pray for them by kestasjk · · Score: 1

    All rise to say a prayer for the damned.

    Our search engine, Who art in California
    Defined in the dictionary be Thy Name;
    Thy profits come,
    No evil be done,
    in China as it is in the US.
    Give us this day our daily hits,
    and forgive us our gratuitous links,
    as we forgive those who gratuitously link on our sites;
    and lead us not into porno,
    but deliver us from evil. Amen.

    --
    // MD_Update(&m,buf,j);
  67. Sue the SEO by ImaLamer · · Score: 1

    I'd take another look at my contract with the SEO - did they promise more hits?

    If I paid them to INCREASE my hits and they (hits) DECREASED I'd sue them for a return of my money. Now if they didn't make any promises then there is no recourse.

  68. Re:mod parent up by Anonymous Coward · · Score: 0

    Also, why aren't we hearing the stories from those that benefited briefly while this asshat was being penalized? What if they had to go spend extra money on infrastructure to support the increased volume and then suddenly the volume went away because said asshat fixed his google-karma? His little stunt may have hurt a few smaller businesses!!!

  69. Software sites by Acuram · · Score: 1

    These guys should ask a lot of these shareware sites how they get so high in Google rankings. I swear, every time I try to discover new freeware software by doing Google searches, I have to wade through piles of dung. Even adding "+freeware -shareware" and such doesn't help much.

  70. profit? by poor_boi · · Score: 2, Interesting

    1) Create automated system which 'accidentally' blacklists honest sites obstensibly to relieve load on Google spider 2) ??? 3) 'Google Professional Services' analyzes 'honest' site for problem areas, provides personalized recommendations to 'honest' site's webmaster about what changes are necessary to stay out of blacklist. 'GPS' marks 'honest' site for immediate 'reindexing.' Assuming GPS recommendations were followed, site moves out of blacklist quickly. 4) Profit!

  71. What if you have 2 domains for the same page? by simm1701 · · Score: 1

    I have both the .com and .co.uk of the same domain for my site... they both point to the same location in the apache config (with or without the www) as I uk business I simply want to cover both of the most common options for my customers.

    Is there any particular way I can make this set up as google friendly as possible?

    --
    $_="Slashdotter";$syn="OTT";s;..;;;sub _{print shift||$_};s!ash!Perl !;s=$syn=ack=i;tr+LLEd+BLAH+;_"Just Another ";_
    1. Re:What if you have 2 domains for the same page? by Anonymous Coward · · Score: 0

      You need to choose just one domain for your site. Then set up a permanent (301) redirect for the other domain to that one. If you don't do this, search engines will see two sites with duplicate content and potentially penalize you.

  72. It's Just Noise by fm6 · · Score: 0

    Your advice sounds logical and well thought out. But what are you basing it on? Your own understanding of how the Google search algorithm works? The details of that algorithm are a closely-held secret. I'm skeptical of any claim to have reverse-engineered Google's algorithm without analysis of a substantial fraction of search results. We're talking millions of web sites! Somehow, I don't think you've done that.

    The whole idea of a "Google Hell" is really just an artifact of perception. Take this diamond merchant at the beginning of the Forbes article. (Note to Forbes.com: intrusive video ads are not a good way to attract traffic!) He wants to know why he no longer comes out on top in searches for "diamonds" — but it doesn't occur to him to ask why he came out on top in the first place. My answer to both questions? Pure blind luck.

    Take the thousands of people trying to sell diamonds on the web. Add the millions of people linking them in web sites. Add Google's search algorithm, which (however it works) considers not just the popularity of the one guy's site, but the popularity of the folks who link to him, and so on. Put these things together, and what do you have? A huge, highly unpredictable system. One good word for it is "whimsical". A year ago, this particular guy had a top spot in Google's search results. Before him, somebody else did. Now somebody else does. Call it the Andy Warhol effect.

    Throw a lot of random events at people, and they'll try to perceive patterns in them. Sometimes the patterns people see are real, but more often they see nonsense. That's why science is as much about verification through experiment as it is about theory. And when it comes to "explaining" Google results, I see a lot of theory, but very little verification.

  73. Re:Business meets technology by Anonymous Coward · · Score: 0

    Maybe, instead of saying the poster doesn't understand what RTFA stands for, you could actually enlighten them by explaining that RTFA means [R]ead [T]he [F]antastic [A]rticle. You can substitute the [F] for any word of your choice.

  74. Forbes is the real story by BCGlorfindel · · Score: 5, Insightful

    Forbes, being one of the 'premier' business 'rags, the real story isn't what Google's actions. It's the spin that Forbes is trying to create. The real thing to learn from this is that Google is still unpopular in the Forbes reading circle.
    Forbes is just trying to put some negative publicity onto Google any way they can. As many have already pointed out, no sane business model relies entirely on the search results from another business that has no vested interest. Anybody working at Forbes knows as much, and yet we have an article talking about "Google's gulag".
    The real information here is from in between the lines. A power struggle behind the scenes, currently Google is the target of some negative image campaigning. What I'm interested in is, where that pushing originates. Who 'owns' Forbes and is pushing for bad press for Google?

    1. Re:Forbes is the real story by Frenchy_2001 · · Score: 5, Insightful

      currently Google is the target of some negative image campaigning. What I'm interested in is, where that pushing originates.
      The whole financial community hates Google.
      The feeling started when Google snobed them for the IPO (they went with a public auction, preventing the financial institution to get their hands on the first dibs). Google even kicked them by selling shares with a voting power 10x less than the founder's shares.
      It went worse when Google refused to post any indication of their growth or results past what the stock exchange require (no analyst hint, no prevision). And to compound all that, Google has exceeded the analyst expectations everytime, making them miss the best sale date.

      Basically, Google has shown over the year it does not need the financial community as much as they need it and they still resent that.

    2. Re:Forbes is the real story by chucklinart · · Score: 1

      Solid analysis. Probably something to it. At the same time, a lot of people in the financial industry have probably profited enormously from Google's meteoric rise.

  75. Re:Business meets technology by Mr.+Underbridge · · Score: 1


    That's not even close to true. Your customers are, without fail, the people that pay you (or at least, the people you're trying to convince to pay you). Searchers are Google's product; advertisers are Google's customers.

    In either case, the company in question was not an advertiser. They were a business taking advantage of Google's free service. In that light, they are neither customer nor product. They were a freeloader looking to game the system and they got what was coming to them.

  76. Re:Forbes is *hugely* pro-microsoft by Anonymous Coward · · Score: 0

    I knew some idiot fanboy would find a way to blame Microsoft. Congratulations on being that idiot.

  77. since when is it all about business? by denidoom · · Score: 1
    I search google for information, not products.
    I already know where to buy good stuff and just go directly to the store, which I found from friends or reading online blogs, magazines.


    I'm so tired of Consumegle

    --
    Lane Myer: I have great fear of tools. I once made a birdhouse in woodshop and the fair housing committee condemned it.
  78. Re:Business meets technology by dosboot · · Score: 1

    Yes, Google is entitled to their own opinions. But their opinions are stupid (in my opinion at least!). Forget the TFA for the moment where we know they hired a consultant. What stops random people from intentionally using shady sites to link to reputable sites without their knowledge? People already are immature enough to pull Google bombs, this could be the next prank.

  79. we need descriptive web pages!! by mabhatter654 · · Score: 1
    we need some web technology that lets a web designer mark up what the page is about in some kind of structured pattern. That way shopping sites for diamonds would be easily identified as opposed to diamond mining or Neil Diamond. If a lot of pages did this we wouldn't need google as much... even individual users machines could bot the net and identify what they needed.

    Somebody should have thought of this sooner. If there was some standard for semantics on web pages then there wouldn't be the need to game the system as much. I wonder if the W3C has any working groups to fix this? That Tim guy knows a lot about the web, maybe he can help.

    1. Re:we need descriptive web pages!! by Hyperspite · · Score: 1

      I think you're talking about the semantic web proposal that has a bunch of issues with it. I'm not very knowlageable about it, but you can probably wikipedia or Google it.

    2. Re:we need descriptive web pages!! by Tanuki64 · · Score: 1

      You make still the same mistake the inventors of many important internet protocols made: You believe in the good in humanity. If you cannot ensure technically that your idea is not abused, or you cannot really hurt someone who abuses it, it is worthless.

    3. Re:we need descriptive web pages!! by mabhatter654 · · Score: 1
      yes... I was being sarcastic!!!

      Part of the "Semantic Web" was to prevent consolidation of power all across the actors... These guys were really clever and quite anti-establishment... or even crating a new one. Semantic web has more to do with Archives of documents and not really Web Applications... that's the real flaw in the system. For archival formats, what the W3C's laid out would work quite nicely over 100+ years. I routinely work with 15+ year old data and comparing what they've done is ahead of the curve... consider it scary when most of the specs people ignore as too "edgy" are from year 2000!!! But the W3C has basically refused to address Web applications... or even worse they let companies like Adobe and IBM completely monopolize the discussion... of course it was designed never to conflict with THEIR proprietary web app products!!! I agree with the other guy below that they put a little too much faith in people wanting to do good over easy though.

  80. I doubt it by KalvinB · · Score: 3, Interesting

    If you have a lot of high quality backlinks then I think Google would be smart enough to ignore the low quality backlinks that don't affect your score much. They don't have to punish you for links. They can ignore them. If you have few to no quality backlinks then a bunch of spam sites linking to you would maybe have more of an affect. Google would assume then that your site sucks and you're trying to game the system.

    I was highly backlinked by spam sites after a bunch of bots ran through the fields of my DMOZ mirror. My rank in Google went way up.

    I got into Google Hell for not doing a proper redirect from an old domain. I basically flooded the new domain with traffic from old unrelated sites that had gone under from a server crash. About 6 months later I was back out. I don't have nearly the traffic but I still rank decently.

    Google is not stupid. They're going to take a lot of factors in before punishing you. I imagine this clown did a cocktail of stupid things and rightfully ended up hosed.

    1. Re:I doubt it by onepoint · · Score: 1

      >>If you have a lot of high quality backlinks then I think Google would be smart enough to ignore the low quality backlinks that don't affect your score much.

      I would like to say. with Google, every action has an effect ( mostly cumulative ). if you go out and get a spammer to attack an account, you could hurt them real bad. this has been chatted about at web master world

      --
      if you see me, smile and say hello.
  81. A lesson learned by bruns · · Score: 1

    Well, guess he learned a lesson, didn't he?

    Paid someone to mess with Google's search ranking to make them appear higher in the list, and *gasp* Google's spider figured it out and plopped them even lower in the index.

    Boo hoo hoo.

    Perhaps he should have looked through the various articles online which says that Google doesn't like tampering with their pagerank process and what happens to people who do insist on doing it.

    --
    Brielle
    1. Re:A lesson learned by kimvette · · Score: 1

      Actually there is no problem with manipulating search results - PROVIDING you follow Google's guidelines.

      What that means is essentially the following:
        - You must have real content
        - No utilizing linkfarming
        - No cloaking
        - No doorway pages
        - No hiding text by making uber-tiny, same color as the background, or using other similar tactics
        - All text must be easily readable by an average user.
        - Either don't bother with META tags, or make them relevant to the content. If they don't mesh it will either hurt you or the META tags will be simply ignored.

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
  82. Google's less than half the market by billstewart · · Score: 2, Interesting
    How big is Google's share of the search market? It's hard to tell what to believe in the press, but most of the estimates I've seen run to about 40%, with the other big players being Yahoo, MSN, and AOL. Sure, it's the search engine *I* use, and it's the only one that's become a verb without running TV commercials to do it, but it's still not like losing your ranking in Google means you're blacklisted from cyberspace.

    On the other hand, if Google, Yahoo, MSN, and AOL all think your pages aren't interesting, maybe they ... aren't interesting.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
    1. Re:Google's less than half the market by Electrum · · Score: 1

      with the other big players being ... AOL

      AOL uses Google for search.

    2. Re:Google's less than half the market by IRGlover · · Score: 1

      What about Ask? Those guys are so clever that they created a time machine, went back centuries and created a verb so that their company name would be in common use by the time the web was founded. Now that is a genius promotion strategy!!!!

      See also: Virgin, Shell, Total, ....

    3. Re:Google's less than half the market by IRGlover · · Score: 1

      Though Virgin obviously isn't a verb. (perhaps it could be though..."I'd love to virgin that"...Nah, forget it)

  83. link to shlashdot and coastguardaux.us by JCOTTON · · Score: 1

    What would happen to Google's ranking of the site that I support, if I put a link to http://coastguardaux.us/ every time I sent a reply to slashdot ?

    1. Re:link to shlashdot and coastguardaux.us by Kalriath · · Score: 1

      Nothing. Slashcode adds "rel=nofollow" to every link. This means that Google effectively ignores the link (though I do not believe that was the W3C's intention in creating it)

      --
      For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
    2. Re:link to shlashdot and coastguardaux.us by IAmGarethAdams · · Score: 1

      Nothing.

      Slashdot's robots.txt tells search engines to ignore comments.pl

    3. Re:link to shlashdot and coastguardaux.us by JCOTTON · · Score: 1

      but it looks like msn gets to see the links. however, does msn use links as a rating value? i thinks not. thanks,,,,

  84. Too bad--Search engines should be neutral by swordgeek · · Score: 2, Interesting

    There's a lot more philosophy at stake here than people may realise. Ask yourself this: When you use a search engine, what results do you want to see? That is a complex question, partly because the answer changes from search to search.

    If I want to buy some fly fishing gear, I might search for "fly fishing equipment." Pretty straightforward, but the search engine has to decide whether I want to learn about the equipment, read reviews of specific items, or find retailers to buy from. If I then search for "Berkley fly rods," the engine has to make the same decision, and also has to throw in the possibility of the manufacturer's website. The trick is that I'm more likely to be looking for retailers with the second search than the first, so they should be given more prominence in the results.

    All well and good, but (a) trying to build this logic is tricky, and (b) companies benefit greatly by landing high on the list for any and every remotely relevant (and in some cases, even totally irrelevant) search. Therefore, companies try hard to get their name up on the list as often as possible, and google (and other search engines) try to present a useful set of results.

    The question comes down to this: Who is the search engine company beholden to? They're making money by selling advertising to companies, so they don't want to deliberately censure them; however, advertising is only as effective as the number of potential customers, so they want to maximise exposure--by providing the best results to the customer. Ultimately, companies and consumers are at odds about what constitutes the "best" results, and google has to sit in the middle, acting as gatekeeper.

    Having a neutral algorithm that tries to minimise companies' attempts at gaming the system is a good system. They can use it to back their 'useful results' ideal, and avoid having to beat down companies directly, risking revenue.

    In short, this guy paid too much money to a scammer masquerading as a consultant, and is paying the penalty for it.

    --

    "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
  85. if your business plan is "Google"..... by acvh · · Score: 1

    .... you need a new business plan.

    1. Re:if your business plan is "Google"..... by BadERA · · Score: 1

      No crap. Since when did marketing turn into SEO!? Marketing, advertising. Sell a solid product, provide a solid service, you'll get plenty of word-of-mouth, but when you're generating $3m in revenue a year, maybe you ought to consider a little outlay on -- GASP -- ads!?

      --
      I am, therefore you think.
  86. Concept upside down by fishbowl · · Score: 2, Interesting

    Be a popular resource on the web and you'll get indexed with no fuss. In fact, it could become a problem.
    I had a site that was, in a word, unmaintained. I didn't care, it was simply a file repository for certain wiring diagrams that I tended to reference, and I didn't make any effort to promote or hide the links. So what eventually happened, is that certain Google searches put my personal website high on the list, and I started getting traffic to my website, and with that came large logfiles, voluminous spam, and frequent "offers" to buy my domain name (although the offers never specified a price the person was willing to pay, so I simply ignored every single one of them.)

    Occasionally I would write back and say "how much are you going to offer."

    Finally, someone came back with a number, and I sold them the domain name. It's "searchportal.information.com" now, and I get a certain amount of amusement in the fact that the thing that I had linked there, which was of interest to nobody but myself as far as I was concerned, is the top link on that particular search page. Of course it leads nowhere but other spammy links.

    It never occurred to me that people would want to intentionally increase their ranking. I always wanted ways to decrease mine. Ended up selling the domain name for a nice wad of cash, because the traffic it was generating was a problem.

    --
    -fb Everything not expressly forbidden is now mandatory.
  87. Re:Business meets technology by SL+Baur · · Score: 1

    By using an extremely small font?

  88. "that could possibly lead to a sale of any kind" by Anonymous Coward · · Score: 0

    Apparently you skipped that part.

  89. as Dr. Frank N. Furter said... by nanosquid · · Score: 1

    "Listen - I made you and I can break you just as easily - I'll pull your plug out"

    Seriously: it's not Google's responsibility to give these people free marketing. In fact, maybe the thing Google should do is scramble their results slightly for commercial sites so that different businesses get a chance. A $3m/year jewelry business really shouldn't be anywhere near the top of Google searches anyway.

  90. Damn parasites. by McDutchie · · Score: 1

    'Google Hell is the worst fear of the untold numbers of companies that depend on search results to keep their business visible online.

    ...and which therefore have fundamentally parasitic business models and deserve to disappear, every last one of them.

  91. Google should be banned and shutdown. by pair-a-noyd · · Score: 1

    They are predatory capitalists and they care nothing about providing useful search results, only profitable results.

    Small businesses need not apply.

    Mom an Pop are just screwed because they can't afford to play/pay the google game.
    The whole world has been brainwashed into accepting google as THE search engine.

    Boo on google. I've banned access to any and all google sites, links, ads, products, services, holdings, child companies, etc through my LAN. Put a machine on my lan and try to access google and you'll get a nice "access denied" error page..

    Anything BUT google.

    1. Re:Google should be banned and shutdown. by RobinH · · Score: 1

      It's quite possible that most people who search for "travel agency" online don't want to see "Dick and Jane's Travel, Fargo, ND" when they're in Phoenix, AZ. They probably want Travelocity, etc. If I want to find a small Mom and Pop type place because I want that type of boutique shop, I either look in the Yellow Pages or do some other kind of local search. Google is for searching the whole internet and finding the *most* relevant site to your search terms.

      If you read about creating a successful website (without using bad practices), it's about writing *good* content, determining a target audience, then figuring out what search terms a person who wants to read your stuff would be using and making sure that the keywords, title, and first paragraph, etc., contain those terms. Mom and Pop places can certainly do that.

      It's page rank (incoming links) that kills "local" sites. If you want your site to be considered highly relevant for "widgets" then you need *lots* of sites from around the internet to link to your site with the keyword "widgets". If you're a Mom & Pop place and you're only relevant to local people, then only local sites are liable to link to you. To fix this, Google is trying to integrate a Google local search into their maps.google.com page, so you can do a geographic search. But they can't do this for all sites unless pages identify their geographic co-ordinates, if applicable (see GeoTagging).

      --
      "I have never let my schooling interfere with my education." - Mark Twain
  92. You Insensitive Clod! by Anonymous Coward · · Score: 2, Funny

    I'm not sure what you're trying to say, but me, my lovely wife, P'zaz, our son, P-dawg and little baby Paashavimochaka absolutely do not like where you're heading with this...

  93. Lying to Robots so Robots Lie to People by billstewart · · Score: 1
    Google tries to give people the most interesting web sites first, and they do a good enough job that people trust Google as their search engine. Because Google can't do that by having real people read and rank all the billions of web page out there, they use robots to guess how interesting humans will find the site. If you want the robots to guess that your sites look more interesting than some other site, you can do a couple of things
    • Make sure the robots can find the interesting information on your site. It's important, but for all the hype the SEO people give you about their services, you can fit the implementation details into about half a page of advice on labelling stuff, like "Use Keywords" and "Make your navigation human-readable, not 4-dimensional Flash animation".
    • Make the information on your site more interesting to humans than the information on the other site. Business that "Depend on Google for Sales" are usually not very interesting to humans - there's no reason that your web site selling whatevers is any more interesting than anybody else's web site selling the same things. If your site were *actually* more interesting, people would be typing "YourName Whatevers"; if you got your turn on Page 1 last month for people searching for "Whatevers ForSale", and you're Feeling Lucky, well, don't expect it to last. SEOs sometimes say that they're trying to help with this, and sometimes they actually are - marketing consulting things like telling you what's boring about your sites and ways to actually improve your content, or telling you to advertise so people have heard your name. But usually people who sell this kind of advice don't call themselves SEOs.
    • Try to lie to the robots so they'll guess that your site is more interesting than it actually is. That's the real SEO game; Google Hell is for people who got caught and pissed off the robots and their masters (bwah-hah-hah!) or who accidentally did something that looked like they were trying to do that. If "accidentally" means "hired a consultant who said he'd help you raise your Google rankings so you'll get free money from the sky\\\Internet", well, bummer for you, man.
    • Try to lie to the robots so they'll guess that the other site is less interesting than it is. It's mean, nasty, and evil, and normally there are too many other sites that are trying to inflate their reputations that it doesn't work. Save this for cases when you're trying to prove that your Administration isn't a Miserable Failure.
    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  94. Google hell by Anonymous Coward · · Score: 0

    Most of the time people put themselves into google hell by trying to mess with google to get it to think more highly of their sites than what is deserved through hard work and respect in a community.

    If you are in google hell you most likely deserve what you get.

    People who hire companies to increase their standing and are put into google hell for their efforts DESERVE TO BE THERE!! Say hi to Satan and his good friend Sadammn for me.

  95. "The Answer" by Anonymous Coward · · Score: 0

    Don't pick such a poor business model that you rely on PAGERANK for your business. Ig'nt fool.

  96. Too many competitors? by billstewart · · Score: 1
    There are two kinds of web sites in this business - ones that actually have interesting content and ones that don't. If you're the kind of site that only gets business by Getting Lucky, not by being interesting, then you're probably also competing with a bunch of other sites with equal lack of value, and there are too many of them to shoot down. There'll be exceptions (e.g. your link spammer isn't totally inept, just totally sleazy, so he'll give you a cut-rate price to link-spam them all at once, but he's still inept enough not to give the competitors an offer to rat you out as well...)

    Strikes me as a game with no future in it. Extortion, on the other hand, might be profitable if you're the type who can get away with that successfully.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  97. Cease and desist for linking? by Anonymous Coward · · Score: 0

    What's funny is that now the act of linking is viewed as a hostile act which people think that they can stop through cease and desist letters?

    Such letters are often just bluff, but I'd love to hear the reasoning they would give in an actual lawsuit. That the linker was guilty of sending an A tag to somebody's browser and the broswer displayed it as colored, underlined text that goes to a certain site?

    This all goes back the weird idea that you have to get somebody's permission before you link to them, and also the funny business in some fine print where they supposedly give you permission to link to them.

  98. 100s of responses without a clue by trimCoder · · Score: 1, Interesting

    It amazes me how many people responded to this post that really dont have a clue.

    1. Businesses are forced to rely on Google.
    A company starts getting traffic from Google. They need resource to fill these orders. Thus as soon as they hire that resource they are dependant on that Google traffic to keep staff hired. These staff were only hired to meet demand that Google provided. It is not a choice, unless they say no to sales from Google.

    2. Dont Blame the consultants.
    It is very possible the consultants did nothing wrong. It is likely they did nothing but a) optimise the site and b) found reputable and relevant links into the site. Google is very strict now. If you get too many links (of any quality) into your site at once you get a penalty. If you make too many changes to your site at once, you get a penalty. It is more than likely that the consultant got too many links in at once.

    3. Dont Blame the company.
    To say the company is to blame for trying to game Google is not true. Do you think amazon or ebay or any of the big players dont spend a huge budget making sure that Google continues to give them love. This company was simply trying to make the next logical step.

    Obviously we dont have all the facts here. Speculation is pointless.

  99. Cheating by tomaasz · · Score: 1
    They probably typed the cheats incorrectly. Here's the correct way to cheat your way to the top:

    <meta name="GoogleCheats" content="IDDQD IDKFA"/>
  100. All your hits by Anonymous Coward · · Score: 0

    are belong to Google?

  101. Buy a fucking ad you stupid gints by Rix · · Score: 1

    Google search is not for marketing. It's purpose is to help people find information, not advertising. The first page should include things like the wikipedia entry on diamonds, and maybe some information about DeBeers and blood diamonds. It should not in almost all cases include any sales pages at all.

    All is not lost, though, you scum sucking bastards. Google has put aside space for you to purchase where you can hawk your gaudy crap. Stop being tightwads, and pay for it like good little capitalists.

    1. Re:Buy a fucking ad you stupid gints by EcoLovingGuy · · Score: 1

      If your site profits $.05 per visitors, and an ad costs $.10 per click, buying ads is not a sustainable model. Free traffic from Google will still drive profits. People don't avoid ads because they are cheap - the ad either works or it doesn't. If it is not cost effective, driving traffic via the search engines is another way to make profit.

  102. That's not what google is for by Rix · · Score: 1

    Google search is a tool for finding information. That's it. It has absolutely nothing to do with your or anyone else's business.

    Google AdWords is a tool for promoting your business. Pony up some cash or shut the fuck up.

    1. Re:That's not what google is for by pedantic+bore · · Score: 4, Insightful
      I didn't see a smiley, so I'll assume you're not being sarcastic.

      Google search is a tool for selling ads. That's it. It has everything to do with Google getting paid by businesses in return for consideration.

      Google AdWords is a tool for extorting money from businesses who are trapped into only having one kind of promotion available. If you don't pony up some cash, you're invisible.

      And then it's just a race to see who can pony up the most cash. It'll certainly made Google's job easier when they're just a portal for WalMart.

      --
      Am I part of the core demographic for Swedish Fish?
  103. Abusable? by Peaker · · Score: 1

    As some people here have mentioned, web pages can get into "Google hell" by being referred to from unrelated sites. Web pages can get a spam penalty for sitting next to a viagra site.

    So, can't I just buy links for my competitor's website, on a site that links to various spam/viagra sites?

    If its so easy to crash into Google Hell and so hard to get out, isn't it too abuseable?

  104. Blackmail by kilgor · · Score: 1


    If links from "bad" sites can torpedo your google rank, I'm really surprised that we haven't heard about people getting blackmailed to keep them off the "bad" sites.

  105. I know how to get out of Google Hell by Anonymous Coward · · Score: 0

    One good way for him to get his site out of Google Hell might be to post an article about 09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0.

  106. Thirty clip is the only solution? by Anonymous Coward · · Score: 0

    If Google is wrecking businesses and there is no civilized way to get remedy for being wronged, sooner or later someone will grab an Avada Kalashnikova and visit Google HQ, taking many with him to the afterlife. Shooting rampages are the typical american solution under God, the sacred way to act according to individualism and 2nd amendment, cornerstones of the Land of the Brave.

    I think Google better implement reasonable remedy policies with humans in charge of the process, in order to prevent frustrated and financially wrecked businessmen choose the utmost solution. Nothing can cost more than paying several million USD perc capita to families of your slain employees.

    Don't do evil and don't force others to do evil against you!

  107. Nonsense by Rix · · Score: 2, Insightful

    You're as visible as people want you to be. Business has no intrinsic right to anyone's attention. Lots of people give it to google because they don't abuse it by throwing up garbage like these complainers.