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Microsoft Insider Details Xbox 360 Red Ring Problems

kylemonger writes "A blogger at the Seattle PI has interviewed a Microsoft insider about the Xbox 360 project. The insider purports to have the background story on the 'red ring of death' (RROD) failures and why they are so common. 'RROD is caused by anything that fails in the "digital backbone" on the mother board. Also known as a core digital error. CPU, GPU, memory, etc. Bad parts, incompatible parts (timing problems) bad manufacturing process (like solder joints), misapplied heat sinks or thermal interface material, missing parts, broken parts, parts of the wrong value, missed test coverage. Any one or more, on any chip, or many other discrete components, would cause this. And many of the failures were obviously infant mortality, where they work when they leave the factory and fail early in use. The main design flaw was the excessive heat on the GPU warping the mother board around it. This would stress the solder joints on the GPU and any bad joints would then fail in early life. There are also other significantly high failure rates in other areas, like the DVD.'"

415 comments

  1. Sometimes I hope Microsoft AI conquers the world by Anonymous Coward · · Score: 5, Funny

    Because you just know it's going to fail.

  2. To catch a ring. by Anonymous Coward · · Score: 5, Funny

    At least their diagnostics were comprehensive enough to catch all those failure modes.

    1. Re:To catch a ring. by the+honger · · Score: 1

      If the number of costumers having to repair their machines is in the millions, then including those owned by fashion consultants, retail display arrangers, and their groupies must exceed the total number of units produced of all XBOX generations.

    2. Re:To catch a ring. by Fred_A · · Score: 2, Funny

      If the number of costumers having to repair their machines is in the millions, Obviously the machine was tailored to their market !

      --

      May contain traces of nut.
      Made from the freshest electrons.
    3. Re:To catch a ring. by Anonymous Coward · · Score: 0

      i wish i had mod points....

    4. Re:To catch a ring. by Codifex+Maximus · · Score: 1

      Yep, sounds like what most men are looking for. If it weren't so, we'd have alot of musicians and poets out of work.

      YMMV

      --
      Codifex Maximus ~ In search of... a shorter sig.
    5. Re:To catch a ring. by Anonymous Coward · · Score: 0

      MOD PARENT UP !

      Gentleman: check your medicine cabinets for a pill called "Xenical". You know what women do with this shit ? It's a pill that prevents the body from digesting fat, and instead, fat oozes out of their ass to the point they have to wear another set of kotex.

      My wife bought this crap, I spent $250 hoping the tub of lard would lose some weight. Uh uh, instead, she takes the pill and then vacuums all the food in the house like a Ms Pacman. It's the most disgusting thing in the world to be sleeping next to a fat pig with fat oozing out of her ass.

  3. Re:Sometimes I hope Microsoft AI conquers the worl by Anonymous Coward · · Score: 0

    yeah lol

    micro$oft 3

  4. In hindsight (current Xbox owners) by Anonymous Coward · · Score: 1, Interesting

    would you buy it had you known? Are you happy with it, with the games and online play and/or potential as media center and all that taken into account?

    Or is it now an expensive doorstop, that you would buy NOW just to stick-it-the-man-oh-they-lose-money-with-each-unit-sold reasoning?

    1. Re:In hindsight (current Xbox owners) by Anonymous Coward · · Score: 5, Funny

      Yes. A 1000 times yes. This is the second time my xbox failed (on it's way to Texas so sayeth UPS), the 1st time I shipped it away. I'm kind of going through a low grade withdrawl. I stupidly created an unreadable gamertag since I never thought I'd be playing with people who don't know me. Over the year I had my xbox it changed how I entertained myself. I didn't go out drinking as much, going to movies as much, and I watch A LOT less TV. The xbox had nearly killed TV for me entirely, which in the midst of a writers strike is fucking painful. But I had been at the point where I'd play the occasional RPG, but mostly I had a regular game or series of games with people I'd met on xbox live. It's social and relaxed, got it's share of pithy comments (why bother sticking with games filled with asshats when you got people who aren't asshats to play with), but also competative. It's a complete entertainment experience. One I clearly partook of too often, given my symptomatic reaction. But just Gears of War, I've played that for about 500 hours for $60 bucks. Even if you include the price of the console, that's just dominating value. I've considered buying a second "spare" xbox to use in case of repair. And this might be the addiction talking, but with just one Gears of War game a year, it makes a certain twisted economic sense. Then since I was the only guy who had a 360, cause I was the only one of my friends who had an HD tv, my place was something of the cool place to hang out. Now, I'm jittery, posting AC on a laptop, as I sit in the dark. Alone.

      Your question boils down to was my life before "400 dollars better" than it is now. Yeah. Easily. Thank god for superbowls and superbowl parties.

    2. Re:In hindsight (current Xbox owners) by Grimbleton · · Score: 2

      I haven't had a single issue with my 360, and I've had it for roughly a year and a half now.

      It only gets 3-4 hours of use during the week, and maybe 5-6 more on the weekend, so that might have something to do with it.

    3. Re:In hindsight (current Xbox owners) by Anonymous Coward · · Score: 0

      Thank god for superbowls and superbowl parties.


      Wait, superbowels? Oh, superbowls. Misreading that was more...disturbing. I thought maybe you were having parties where you just wouldn't have a bowel movement for a day or two. What a weird party that would be...
    4. Re:In hindsight (current Xbox owners) by Fred_A · · Score: 1

      This is the second time my xbox failed (on it's way to Texas so sayeth UPS) Huh ? Your xbox failed while eloping ?

      Maybe some kind of security thing kicked in (xbox on the run, kill it !)

      --

      May contain traces of nut.
      Made from the freshest electrons.
    5. Re:In hindsight (current Xbox owners) by Pojut · · Score: 2, Interesting

      Don't know if you will see this or not, but I will respond anyway.

      Had I known all of these issues, would I still have bought mine? Absolutely. I love most of the gaming systems that have been put out since the 2600 (and own many of them from many different competing brands as well) and excluding my time spent playing WoW with a bunch of friends for an entire summer, I would say my best gaming experiences have come from the 360. Fantastic games, amazing controller, great graphics...granted, just like every system there are turds that get released for it, but there are more games on the 360 that I consider to be the best games than on any other system.

      Overall, out of all the gaming systems I have owned past and present, the 360 is by far my favourite. If mine died tomorrow, I would be buying a new one tomorrow.

    6. Re:In hindsight (current Xbox owners) by Chrisje · · Score: 1

      You ever get laid?

    7. Re:In hindsight (current Xbox owners) by Anonymous+Cow+herd · · Score: 1

      I've had a 360 for quite a while now, had it die once, and it still experiences some weird issues occasionally. That said, with the recent addition of native divx/xvid codec support for the xbox's media player, the box is a good, cheap media player (even handles HD content well). I'd say great media player, but the unit is a little noisy, between the fan noise and the optical drive, so it can be a little distracting. The games selection is, in my opinion, unrivaled by any contenders this generation (especially if you include Live Arcade) And Live is a good service, in spite of technical issues this holiday season. Have there been rough spots? Sure, but MS has tried to 'make things' right each time with warranty extensions and free content.

      --
      Ita erat quando hic adveni.
    8. Re:In hindsight (current Xbox owners) by Grimbleton · · Score: 1

      My sig is sadly accurate. My 360 locked up on me TWICE last night, the first time losing me two hours in Saint's Row, the second time while searching for a multiplayer game. That'll teach ME to be positive, I guess.

    9. Re:In hindsight (current Xbox owners) by ender- · · Score: 1

      I haven't had a single issue with my 360, and I've had it for roughly a year and a half now.

      It only gets 3-4 hours of use during the week, and maybe 5-6 more on the weekend, so that might have something to do with it. Yeah, well mine worked great for about 13 months. As with you, it wasn't heavily used. Suddenly a couple weeks ago it started locking up while I was trying out some demo arcade games. Two days lated, RROD. :( The unit is on an open stereo rack with no front, sides or back, so there's plenty of airflow.

      It just arrived at the repair center this morning, according to UPS, so I've got another 2-3 weeks before I get it [or a refurb] back. At this point, I'm tempted to wait until it comes back, then sell the Xbox, HD-DVD player and all my games and HD-DVD movies, and just get a PS3. The only Xbox exclusives I even have are Halo3 and PGR3, and frankly I can live without them. Xbox live is great, but if this thing is likely to keep failing then when the 3yr warranty is over, I'll be screwed. I'm not too interested in that.

      I haven't decided yet, but it is at least to the point where I'm considering that.
    10. Re:In hindsight (current Xbox owners) by Anonymous Coward · · Score: 0

      Not everyday. I, sadly, do have to work at it. Here's a unintuitive thing I've found out about younger women, they play video games. Sometimes very well. Early twenties, you can invite a girl back to your place to play some videogames instead of a movie. You probably just can't be an assclown when you play video games with people. Fortunately, that particular quality is not among my great many failings.

    11. Re:In hindsight (current Xbox owners) by kellyb9 · · Score: 1

      I've been very happy with my Xbox despite the fact that it has red ringed twice. It was a complete pain in the ass to send it back, but it definitly has a ton of a good games for the system. Other than this little hiccup, I can't really see any major problems with it.

    12. Re:In hindsight (current Xbox owners) by sirmonkey · · Score: 1

      xbox with 3 games and drive fx wheel, extra cables $300 +shipping... who wants it? i hate buyer remorse its killing me. my 1,000 dollar 5 shot revolver was a better purchse. haha sad but true i like a few games but hate the system!!! grr!!! and it's funny because by system i mean microsoft trying to screw you out of as much money as possable. you know what i'm talking about. 50 bucks for a usb mem stick? you pay for xboxlive and they force you to see adds. they restrict all the decent 3rd party hardware :-p. etc...etc... you have to pay for simple game mods (like forza 2 cars)... etc... but that is microsoft way and why i have linux on all my pcs :-). (well and because i'm to cheap to pay for anti-virus tools)

      --
      bored? try this http://jadmadi.net/blog/2005/01/27/linux-wine-how-to-running-windows-viruses-with-wine/
    13. Re:In hindsight (current Xbox owners) by Sciros · · Score: 1

      I'd still buy it. I'm on my second one now, and even though I had to spend a bit of time without one (no worries, I have a Cube, PS2, gaming PC, DS, and original Xbox), the gaming experience I've had on it so far has made it well worth it. Simply put, the games are good and the system is easy to use and the controllers are fantastic. The failure rate is high, but it hasn't cost me enough to annoy me yet.

      Now my $3000 laptop from two years ago, that made 3 or 4 trips back for warranty repair and as soon as the warranty expired it quite literally collapsed under its own weight like a massive star. That's a purchase I really regretted, hah.

      --
      I like basketball!!1!
  5. Which is why it is funny... by Anonymous Coward · · Score: 5, Interesting

    ... that a common "fix" for RROD 360's is to wrap them in a towel. This causes the bad ROHS solder balls to expand and make better connections.

    1. Re:Which is why it is funny... by laejoh · · Score: 5, Funny

      Ah, towels, isn't there anything they can't do!

      Ok, true, you have to remember where your towel is...

    2. Re:Which is why it is funny... by dj_krztoff · · Score: 1

      "Don't forget to bring a towel! ........ wanna get high?"

    3. Re:Which is why it is funny... by cplusplus · · Score: 1

      This actually worked on my 360 a few times. You can wrap it in a towel and get it hot enough that the fans are really howling, and let it cool again. After that, you might have a few more hours (or days!) of uptime. However, once the RROD starts it will get worse and worse no matter what you do. When the time came, mine went to Microsoft and back in 3 weeks, and this was during the Thanksgiving week, so at least their service was good (for me, anyway).

      --
      "False hope is why we'll never run out of natural resources!" - Lewis Black
    4. Re:Which is why it is funny... by J-1000 · · Score: 1

      a common "fix" for RROD 360's is to wrap them in a towel. This causes the bad ROHS solder balls to expand and make better connections.
      Are you sure? I assumed the towel just made it overheat, which forced some kind of reset.
    5. Re:Which is why it is funny... by Anonymous Coward · · Score: 0

      From what I understand, the 360's are manufactured in Mexico, and shipped worldwide. In order to be able to sell them in Europe, the MFG's have to use solder which has .1 or less lead in it (i.e. ROHS compliance). Low/no lead solder has a well documented problem of making cold joints, and being more susceptable to temperature changes. The heat causes the cold or bad joints to expand.

      A few intreprid hackers have had success with using their reflow hardware directly on their 360 to do a home repair job.

    6. Re:Which is why it is funny... by compro01 · · Score: 1

      i was under the impression that it doesn't cause more poor solder joints, it just makes them harder to notice. the nice toxic solder makes it easy due to the shiny vs. dull difference, whereas the difference is much less dramatic with lead-free solder.

      --
      upon the advice of my lawyer, i have no sig at this time
    7. Re:Which is why it is funny... by Bobartig · · Score: 1

      Back in 3 weeks? At the electronics company that I used to work at (a major, major company with 100's of millions of units in the field), we would replace any component that took that long to repair due to unacceptable turn-around time. Here's hoping my X360 doesn't need service any time soon.

      --
      This is where I get my recommended daily allowance of "Foot in Mouth."
    8. Re:Which is why it is funny... by Raenex · · Score: 1

      I remember watching that episode thinking how lame that character was, and then Cartman makes a comment to him at the end how he's the weakest character ever. Classic :)

  6. Calling Shenanigans... by toupsie · · Score: 5, Insightful

    Even though I just sent in my third XBOX 360 for RROD repair after the great XBOX Live failure of 2007/2008, something about this interview just doesn't seem right. Why would a Microsoft "insider" risk their employment spilling well known issues about the XBOX 360 as "secrets" to a blog very read. That doesn't sound like a good career move.

    --
    Strange women lying in ponds distributing swords is no basis for a system of government.
    1. Re:Calling Shenanigans... by hdon · · Score: 2, Informative

      The informant has chosen not to reveal his identity. Did you even read the article? Bad form.

    2. Re:Calling Shenanigans... by Ariastis · · Score: 1

      Maybe its me... but I doubt most whistle blowers think about their career much when spilling the beans to the press...

    3. Re:Calling Shenanigans... by neverhadachoice · · Score: 1

      "great" xbox live failure?

      whingexcore.

    4. Re:Calling Shenanigans... by Anonymous Coward · · Score: 0

      The informant has chosen not to reveal his identity. Did you even read the article? Bad form.

      "Funny thing. In the middle of '03 I tried to convince our director of "innovation" that we needed to do motion control, simple and intuitive controllers, and focus on family oriented and just plain fun content. Well before the Wii came out. He completely disregarded it. Oh well. I bet they wish they had that decision back as a do over." Way not to reveal your identity.
    5. Re:Calling Shenanigans... by AgntOrnge · · Score: 1

      I gotta agree with you. Bad grammar, typos, and spelling mistakes aside this "interview" reads more like a bad collection of posts from the xbox.com forums. Nothing new but what everyone else has guessed ALREADY. The last half was basically speculation and hearsay. Then again this is the interwebs... There was even such a high level of disbelief expected the author felt the need to quailfy his own credentials in an attempt to make this garbage sound real.

    6. Re:Calling Shenanigans... by rob1980 · · Score: 5, Insightful

      In the middle of '03 I tried to convince our director of "innovation" that we needed to do motion control, simple and intuitive controllers, and focus on family oriented and just plain fun content.

      Were employees lined up outside this director's door to extol the virtues of motion-sensitive controllers? If not, a sufficiently-motivated manhunt could probably narrow down who this person is fairly quickly.

    7. Re:Calling Shenanigans... by Anonymous Coward · · Score: 2, Insightful

      I don't know how likely this is, but if I were spilling company secrets I would intentionally make it seem as though the leek were coming from someone else. It's possible that some of the things are simply there in order to shift the suspicion onto someone else. There were a few other instances in the article where the informant made some comments that would make it easier to trace the leek back to some person more easily, but it's possible that they've been placed there carefully in order to draw the suspicion off the informant rather than to him.

      It's also possible that his statements are true, but the manager that he made them to is no longer employed at Microsoft. There are a few other possible cases where reveling this information doesn't cost him anything and even the case where he doesn't care if he's fired from the job so whether or not the leek is traced back to him is irrelevant.

    8. Re:Calling Shenanigans... by MobileTatsu-NJG · · Score: 1

      The informant has chosen not to reveal his identity. Did you even read the article? Bad form. That doesn't mean he's safe from fear of being discovered. There's no such thing as 'anonymous' on the internet. Should it become a priority to find who made a post, it could be done. And, considering Microsoft's vast army of lawyers... Welp, I know I wouldn't take that risk. That doesn't mean somebody else wouldn't, but it is still a valid question to ask.
      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    9. Re:Calling Shenanigans... by MadnessASAP · · Score: 0

      I'm guessing that the manager isa tool/PHB and ignores what his employees tell him so probably just doesn't recall anyone ever mentioning anything about motion control.

      --
      I may agree with what you say, but I will defend to the death your right to face the consequences of saying it.
    10. Re:Calling Shenanigans... by Schmiggy_JK · · Score: 1
      --
      Insert something witty here...
    11. Re:Calling Shenanigans... by Schmiggy_JK · · Score: 1

      "not" even.

      --
      Insert something witty here...
    12. Re:Calling Shenanigans... by tiffany98121 · · Score: 3, Insightful

      unless he knew the guy didn't work there any more, and that's why he felt safe in divulging that detail

    13. Re:Calling Shenanigans... by dustmite · · Score: 2, Funny

      Just FYI, you mean "leak", a leek is a vegetable - sorry, I don't normally troll spelling/grammar, but it was mildly amusing reading your post and thinking of the vegetable each time :)

    14. Re:Calling Shenanigans... by dustmite · · Score: 0

      There are other kinds of managers? :) In my experience there are only two possibilities, the manager likes the idea and it becomes "his idea" and quickly forgotten who suggested it, or he doesn't and it's as if it was never suggested, either way I'd say he's safe.

    15. Re:Calling Shenanigans... by boer · · Score: 1

      Second that but for a different reason. This so called insider is only able to provide the same speculation that has been available online for months now. There are absolutely no new details in the article!

      --
      (This sig intentionally left blank)
    16. Re:Calling Shenanigans... by Nikker · · Score: 1

      I know if I was trying to throw someone off my tracks on Slashdot I would post as an AC.... ummm wait!

      --
      A loop, by its nature, continues. If that didn't make sense, start reading this sentence again.
    17. Re:Calling Shenanigans... by hdon · · Score: 0, Troll

      That doesn't mean he's safe from fear of being discovered. No, it doesn't.

      There's no such thing as 'anonymous' on the internet. Blinks. ....What?!

      Should it become a priority to find who made a post, it could be done. No. Wrong.

      And, considering Microsoft's vast army of lawyers... Welp, I know I wouldn't take that risk. Because you're a self-serving douche.

      That doesn't mean somebody else wouldn't, but it is still a valid question to ask. No, it isn't a valid question to ask, because you're not basing it on any information about this specific situation. It happens all the time. So unless you think it's valid (which might, in a perfect world, imply some sort of usefulness) to challenge the entire incorporeal idea of investigative journalism, this is not a valid question to ask.
    18. Re:Calling Shenanigans... by rucs_hack · · Score: 1

      Why would a Microsoft "insider" risk their employment spilling well known issues about the XBOX 360 as "secrets" to a blog very read. That doesn't sound like a good career move.

      It could be that they are planning on quitting anyway, people do leave jobs. Its not exactly a secret that the 360 is shoddily built though, is it.

    19. Re:Calling Shenanigans... by MobileTatsu-NJG · · Score: 1

      That doesn't mean he's safe from fear of being discovered. No, it doesn't.

      There's no such thing as 'anonymous' on the internet. Blinks. ....What?!

      Should it become a priority to find who made a post, it could be done. No. Wrong.

      And, considering Microsoft's vast army of lawyers... Welp, I know I wouldn't take that risk. Because you're a self-serving douche.

      That doesn't mean somebody else wouldn't, but it is still a valid question to ask. No, it isn't a valid question to ask, because you're not basing it on any information about this specific situation. It happens all the time. So unless you think it's valid (which might, in a perfect world, imply some sort of usefulness) to challenge the entire incorporeal idea of investigative journalism, this is not a valid question to ask. - Yes, actually it does.
      - You've heard of logs, right?
      - Not wrong. Ask anybody defending themselves against the RIAA.
      - Get yourself a family and a life you don't want to risk for something silly like that, then you can be my self-serving-douche-apprentice.
      - Considering the blantant fanboyism and bullshit orbiting all three major players, yes it is a good question to ask. You're an idiot if you think everything that is posted should instantly be taken at face value when there's so much controversy surrounding it. When people go as far as to vandalize Wikipedia entries to express their biases, that's a darned good time to stop and ask about the source of the sensationalist news you're getting.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    20. Re:Calling Shenanigans... by aussie_a · · Score: 1

      I don't know how likely this is, but if I were spilling company secrets I would intentionally make it seem as though the leek were coming from someone else. In that case he's lied once, why should you believe anything else he says?
    21. Re:Calling Shenanigans... by repvik · · Score: 1

      - No, it doesn't
      - You've heard of anonymous networks, TOR, public access points and such? There are heaps of ways to be anon online.

    22. Re:Calling Shenanigans... by MobileTatsu-NJG · · Score: 1

      - No, it doesn't
      - You've heard of anonymous networks, TOR, public access points and such? There are heaps of ways to be anon online. Okay. This is relevent to this topic... how?
      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    23. Re:Calling Shenanigans... by Anonymous Coward · · Score: 0

      he got hired at google.

    24. Re:Calling Shenanigans... by repvik · · Score: 1

      Okay. This is relevent to this topic... how?

      It is just as relevant as the braindead post I replied to, which happens to be yours. You're plain wrong, and it's easy to be anonymous on the intarwebs if you want to... Which is relevant since this is a topic on a "corporate leak"...
    25. Re:Calling Shenanigans... by MobileTatsu-NJG · · Score: 1

      Okay. This is relevent to this topic... how?

      It is just as relevant as the braindead post I replied to, which happens to be yours. You're plain wrong, and it's easy to be anonymous on the intarwebs if you want to... Which is relevant since this is a topic on a "corporate leak"... Mm hmm. So are you saying he did this interview anonymously, then?
      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    26. Re:Calling Shenanigans... by repvik · · Score: 1

      Mm hmm. So are you saying he did this interview anonymously, then?
      From the article: This past week I met and interviewed an individual who has worked on the Xbox 360 project for many years and they had some things that they wanted to get out into the public. I have the fullest confidence in the integrity of this confidential source.
      Now... How the interview was performed I don't know, since the article doesn't mention it. But nevertheless, there are ways to be anonymous on the internet, as long as you don't divulge any information that can be tracked to you in particular. If you read the thread from the beginning again, you yourself bring up the point about being anonymous on the internet. And you are wrong, there are lots of ways. He wants to be anon, and the blogger apparently respects that. The interviewee might not be anonymous to the blogger, but he's definitely anonymous (in the sense of "missing a name" without further investigation) to the rest of us.
    27. Re:Calling Shenanigans... by MobileTatsu-NJG · · Score: 1

      Mm hmm. So are you saying he did this interview anonymously, then?

      From the article:
      This past week I met and interviewed an individual who has worked on the Xbox 360 project for many years and they had some things that they wanted to get out into the public. I have the fullest confidence in the integrity of this confidential source.

      Now... How the interview was performed I don't know, since the article doesn't mention it. But nevertheless, there are ways to be anonymous on the internet, as long as you don't divulge any information that can be tracked to you in particular.
      If you read the thread from the beginning again, you yourself bring up the point about being anonymous on the internet. And you are wrong, there are lots of ways. He wants to be anon, and the blogger apparently respects that. The interviewee might not be anonymous to the blogger, but he's definitely anonymous (in the sense of "missing a name" without further investigation) to the rest of us.

      Look, if you take my statement out of context, it's overly broad. I think we agree on that. I would apologize for that, except the snippy tone of the dude I was replying to didn't really entice me to go into full-diplomatic mode to make every statement air-tight. My point isn't that people cannot post anonymously, my point is that he wouldn't be able to do that here. Now, I will apologize for one thing: Too many times I've posted on this site and instead of taking my point head-on, people try to snipe at details of it as if that refutes anything that was actually said. I replied to you without really thinking about what I was saying and I failed to clarify. I made the mistake, I'm sorry.

      Anyway, slipping back into the context of this discussion, you hit the nail right on the head. He may not be anonymous to the blogger. Only I'd take that a step further and suggest that he isn't anonymous to the blogger. This is, of course, assuming that this guy is telling the unvarnished truth. Somehow he convinced this guy that he's an employee of Microsoft and that he's leaking information. Now, either he is completely anonymous to the blogger, which makes his story questionable or the blogger knows who he is and believes he's telling the truth. An investigation could reveal that. Either way, my point stands. It is worth questioning the source of this information. He's either not who he says he is, or he is taking a big risk by talking about it.

      And since I'm drawing heat for this topic, I'm going to say one more thing: I'm not defending Microsoft, here. I've followed gaming news since the Super NES was announced. There was a good noisy bunch of BS floating around with every system that has been announced since. (Blast Processing comes to mind... or the rumor that the 'Ultra 64' had a processor that was too expensive so they scrapped it in favor of a CD-based 32-bit system, or even the out-of-context quote that made it sound like Nintendo was anti-on-line.) I wouldn't have called that tame until 2006 came around. It started with the launch of the 360. Lots of people had abrasive opinions on that. Then.. wow... Nintendo comes along, and despite the success of the DS, lots of silliness orbited that machine. And then... *BOOOOOM* Sony comes along and does a P.R. song and dance that put the image in my head of Laurel and Hardy competing on the Apprentice. We hit 2007, and the internet is alive with all kinds of noise, mostly aimed at Sony. Towards the latter half, the Sony side starts to pick up, and lots of BS comes spewing from them, too. Basically what I'm saying is that we're getting bombarded with an unprecedented amount of sensationalist bullshit. In all these years of following video game news, I've NEVER seen so much noise. It's crazy.

      I've gotten to a point where I can't read a negative story about any of the systems and treat them without anything but skepticism. There is so much controversy fly

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    28. Re:Calling Shenanigans... by MobileTatsu-NJG · · Score: 1

      I don't know how likely this is, but if I were spilling company secrets I would intentionally make it seem as though the leek were coming from someone else. In that case he's lied once, why should you believe anything else he says? That would depend on why he's lying. In this case, he's lying to protect himself from reprisal. That's not so black-and-white to me.
      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    29. Re:Calling Shenanigans... by repvik · · Score: 1

      Look, if you take my statement out of context, it's overly broad. I think we agree on that. I would apologize for that, except the snippy tone of the dude I was replying to didn't really entice me to go into full-diplomatic mode to make every statement air-tight. My point isn't that people cannot post anonymously, my point is that he wouldn't be able to do that here. Now, I will apologize for one thing: Too many times I've posted on this site and instead of taking my point head-on, people try to snipe at details of it as if that refutes anything that was actually said. I replied to you without really thinking about what I was saying and I failed to clarify. I made the mistake, I'm sorry.

      Apology accepted, Admiral ;)
      (And I'm sorry for sniping and stuff. Just woke up and I'm not in a good mood when that happens)

      Anyway, slipping back into the context of this discussion, you hit the nail right on the head. He may not be anonymous to the blogger. Only I'd take that a step further and suggest that he isn't anonymous to the blogger. This is, of course, assuming that this guy is telling the unvarnished truth. Somehow he convinced this guy that he's an employee of Microsoft and that he's leaking information. Now, either he is completely anonymous to the blogger, which makes his story questionable or the blogger knows who he is and believes he's telling the truth. An investigation could reveal that. Either way, my point stands. It is worth questioning the source of this information. He's either not who he says he is, or he is taking a big risk by talking about it.

      Somehow I got the impression that the blogger doesn't exactly know who this person is, but has confirmed details via another contact at MS? Anyway, that's another alternative.

      And since I'm drawing heat for this topic, I'm going to say one more thing: I'm not defending Microsoft, here. I've followed gaming news since the Super NES was announced. There was a good noisy bunch of BS floating around with every system that has been announced since. (Blast Processing comes to mind... or the rumor that the 'Ultra 64' had a processor that was too expensive so they scrapped it in favor of a CD-based 32-bit system, or even the out-of-context quote that made it sound like Nintendo was anti-on-line.) I wouldn't have called that tame until 2006 came around. It started with the launch of the 360. Lots of people had abrasive opinions on that. Then.. wow... Nintendo comes along, and despite the success of the DS, lots of silliness orbited that machine. And then... *BOOOOOM* Sony comes along and does a P.R. song and dance that put the image in my head of Laurel and Hardy competing on the Apprentice. We hit 2007, and the internet is alive with all kinds of noise, mostly aimed at Sony. Towards the latter half, the Sony side starts to pick up, and lots of BS comes spewing from them, too. Basically what I'm saying is that we're getting bombarded with an unprecedented amount of sensationalist bullshit. In all these years of following video game news, I've NEVER seen so much noise. It's crazy.

      I'm not particularly biased towards MS, Apple, Linux, X-Box, PS, Wii. I just don't care about that any more. Whatever floats my boat is what I'll use ;)

      I've gotten to a point where I can't read a negative story about any of the systems and treat them without anything but skepticism. There is so much controversy flying around out there that anybody'll take juicy 'story' and run with it. It is important to know where a story came from. It is also important to not instantly believe a story just because it sounds true. If a story cannot hold up to scrutiny, toss it. That said, I wouldn't blame anybody on the planet for being cautious about buying a 360 due to concerns about its build quality. I'm urging caution, not turning of a blind eye.

      Of course. But there's a tradeoff here. Either you get juicy confidential inside-info anonymously, or you don't get the info at all. Verifying that he's an MS employee that knows these details is hard without risking his identity.
    30. Re:Calling Shenanigans... by wolferz · · Score: 0

      He is doing this because you he has been told to. Not all "leaks" are unintentional.

      Think about this: If MS decides to publicly announce that they rushed a product they had reason to believe was flawed to market then they could find themselves in even more hot water with early adopters. They would also further alienate their current and future consumer base. If they had come out and been honest about it when it first happened, they would have got a bunch of flak and people would have cooled off. Now that it has gone on so long any admittance on their part of wrong doing could result in litigation and even more consumer unrest.

      On the other hand if they continue to keep silent about it the "cloud of uncertainty" mentioned in the article will continue to keep people like me who don't like paying more than $10 on something they can't rely on from buying a 360. Instead buying a 360 drops to the bottom of our list and we only intend to buy a 360 that is second hand and shows signs of having passed the test of time.

      So instead they leak the information through a single source with all the trappings of unreliability. The information gets out so that people know what's going on but any attempt to act on it legally runs into issues such as no one being able to prove that what this guy is saying is true or even that this guy exists. In light of the struggle now facing HD-DVD Microsoft might be trying to mitigate the damage by improving sales on the XBOX.

      Is this what is happening? Maybe, maybe not.

    31. Re:Calling Shenanigans... by repvik · · Score: 1

      Crap! "Captain", not "Admiral". Time for me to hand over my geek badge I guess...

    32. Re:Calling Shenanigans... by dreamchaser · · Score: 1

      It is called 'whistle blowing'. Some people have ethical standards that lead them to take risks with their livelihood.

    33. Re:Calling Shenanigans... by Fred_A · · Score: 1

      Why would a Microsoft "insider" risk their employment spilling well known issues about the XBOX 360 as "secrets" to a blog very read. That doesn't sound like a good career move. Just talking about failures of the xbox in the clothing market doesn't seem too bad to me :

      Since it's launch in Fall of 2005 Xbox 360 systems all over the world have had major hardware failure problems resulting in millions of *costumers* having to mail their Xbox back to Microsoft.
      (granted I had no idea it was so popular with those people, maybe they're looking for new design ideas)
      --

      May contain traces of nut.
      Made from the freshest electrons.
    34. Re:Calling Shenanigans... by Anonymous Coward · · Score: 0

      But he's not saying anything you didn't already know. 360s fail... a lot.

    35. Re:Calling Shenanigans... by Blakey+Rat · · Score: 1

      Assuming he's telling the truth.

    36. Re:Calling Shenanigans... by Anonymous Coward · · Score: 0

      You can't catch me, I'm the gingerbread man!

    37. Re:Calling Shenanigans... by boxner1 · · Score: 1

      If you read through the comments after the story you'll see that he was part of the original Xbox team but then left MS. He gives a lot of personal details there and wouldn't be that hard to identify. In fact, he's not really trying to hide his identity.

    38. Re:Calling Shenanigans... by Anonymous Coward · · Score: 0

      Maybe because this information is already known? Nothing new was really mentioned here. We already know the error codes of the red rings, including the RROD (general hardware error). We already knew that the GPU built up a lot of heat, and we already knew that the DVD drive failure rate was high. Relying just on the summary (not having read TFA), we have learned nothing new. xbox 360 error codes

    39. Re:Calling Shenanigans... by Anonymous Coward · · Score: 0

      The main problem with the units is a combination of heat and lead-free solder. The lead-free solder is less capable of handling mechanical contraction/expansion stresses put on it during heating and cooling. What you get is an X-box that fails the first time due to bad GPU/CPU joints, then the second time is more of the same, then the third time you get failures on other solder joints until eventually so many joints fail at one time you can no longer repair the system. The fundamental problem is cooling and can be fixed by finding yourself a good Xbox-360 cooler before you even debox the thing.

      Poor manufacturing controls just compound the problem further. What starts as a mis-aligned Bios chip ends up as a failure within 3 days.

      As far as failure rate is concerned, depends on where it's used and who uses it. If it's in a hot room, it's going to fail far faster than in a cool air conditioned house. If it's used 12 hours a day it's going to fail faster than if it's used 1 hour a day. Many systems go within a year, some last 2 or 3 but you can bet after the first failure it's going to get worse and worse as time goes on.

    40. Re:Calling Shenanigans... by Anonymous Coward · · Score: 0

      I've got excel files detailing the replacement of the 360s in retailers of northern california since launch. I'll tell you this, 100 percent failure rate every year. Xbox V1 was around 15 percent a year. Bear in mind this is at retail, which nearly doubles the abuse levels of anything the home consumer will put it through.. However, microsoft designed every console interactive with about double the cooling abilities of the typical home environment. With the numbers I have I'd say the xbox 360 is about 1/4th as reliable as the xbox v1. I got a couple years worth of data to back that up tooo...

      PS, I may not work for them anymore but I'm not stupid.... Put's on tinfoil hat.

    41. Re:Calling Shenanigans... by geminidomino · · Score: 1

      Actually, it's "Apology accepted, Captain Needa" :)

    42. Re:Calling Shenanigans... by zobier · · Score: 1

      You can't catch me, I'm the gingerbread man! Well they might not be able to catch you, but you just divulged your identity.
      --
      Me lost me cookie at the disco.
    43. Re:Calling Shenanigans... by Raenex · · Score: 1
      Quoted for posterity:

      Posted by xboxfounder at 1/20/08 9:23 p.m.

      Hi everyone. I understand the questions you all have. I hope you understand that it's a bit overwhelming to try and answer everything in real time. After tonight, I'm going to ask Jake (or Jacob?) to field your questions and funnel them to me for answers. Then we can do that in an organized way. But for now, I'm going to try and answer some that I thought were most important.

      First, why the secrecy?

      MS knows who I am. That's why I'm not concerned about self identifying to them in these postings with details only they would know, as some here have pointed out. The people who founded Xbox hw number 10. 1 left to go be the VP of manufacturing at Qualcomm, 1 left to go be the GM of engineering at Zune, 1 left after only 2 months in '99 due to conflicts with toddhol. He works on Surface now. The rest still work on Xbox. I am the only one who left the company entirely.

      I am not concerned about MS knowing who I am. They are worried about me revealing their problems. Not the other way around. Plus, I have contacted every single attorney who has filed a lawsuit against MS and offered to help. Some have accepted, and that work is in progress. We'll talk about that in another post. It's very interesting, I just don't want a bunch of fan boys trying to hack my home PC (that I use for work). Harass my kids, call my house, etc.

      Second, why now?

      Well, it's not just now. I've been reaching out since before the product went into manufacturing. I left before launch. But many employees continued to contact me about the problems with the product and its launch. I did my best to help them figure out how to mitigate the problems caused my bad management decisions, and test the boxes right. Sometimes my ideas worked, sometimes they didn't. I then started to contact reporters. Sometimes it went no where. Sometimes, it resulted in a spectacular thing, like the ambush interview with toddhol just before MS admitted guilt. But still, it happened too slowly for me. That's one reason I'm doing this now.

      When those articles were posted last July, I chimed in as a commentator. That's when Jake invited me for an interview. But I didn't see it then. It was only recently when I goog'ed "xboxfounder" on a whim that I found that old invite. So I contacted him to see if he was still interested. I sent him a current resume from my current work email account, and he believed me. If you guys don't, then tell me what you need to see as proof. And I will provide that.

      Last: My motivation.

      I have always been in a position to stand up for the customer. MS stopped me from doing that. They need to pay the price now. If you guys won't get together and make that happen, you have no hope for the future with them. It's not my fight, but I am here fighting. You decide what you want to do. And then do it!
    44. Re:Calling Shenanigans... by MobileTatsu-NJG · · Score: 1

      Crap! "Captain", not "Admiral". Time for me to hand over my geek badge I guess... I thought it was a Star Trek IV reference and that you were concussed!

      Hmmm... well now I can laminate my geek badge, but it cost me my ability to procreate. Pftbtbtb :)

      Have a nice weekend.. what's left of it. Hehe.
      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  7. 2nd time's not the charm by Waccoon · · Score: 5, Interesting

    I also don't think they considered that DVD drives generate heat, so putting and OEM-style DVD unit directly over a low-profile GPU heat sink wasn't too bright. Meanwhile, there's plenty of empty space in the corners of the box. I understand software companies aren't particularly good at making hardware, but really...

    1. Re:2nd time's not the charm by Lisandro · · Score: 3, Informative

      Actually, Microsofts' hardware is top notch, or atleast it used to be - it's been quite a few years since i bought something from them. Mice, trackballs and keyboards were particularly good.

    2. Re:2nd time's not the charm by Gideon+Fubar · · Score: 2, Insightful

      Notably, none of these things had a GPU, CPU, heatsinks of any kind.. They did have a nice solid feel and reliable switches though.

      --
      http://www.xkcd.com/354/
    3. Re:2nd time's not the charm by ozmanjusri · · Score: 1, Interesting
      Actually, Microsofts' hardware is top notch, or atleast it used to be

      They're just average now, at least the ones I've used.

      I don't think Microsoft does much hardware in-house anyway - it's all just badge engineering.

      TFA actually says the 360 team was under resourced because they just didn't have the people to do the work, though this quote was the most telling;

      MS was so focused on beating Sony this cycle that the 360 was rushed to market when all indications were that it had serious flaws. Microsoft rushing a product to market before it's ready. Who'd have thunk it...
      --
      "I've got more toys than Teruhisa Kitahara."
    4. Re:2nd time's not the charm by Anonymous Coward · · Score: 0

      MS input devices are all manufactured under contract from Logitech.

      In fact, Logitech *designs* most of them under contract as well.

    5. Re:2nd time's not the charm by jamesh · · Score: 1

      I understand software companies aren't particularly good at making hardware, but really...

      That's FUD and you know it! If anything Microsoft's hardware is _better_ than their software. I won't use any other mouse but a Microsoft mouse on any of my Linux servers or workstations!

      (I won't forget the smiley this time :)
    6. Re:2nd time's not the charm by dbIII · · Score: 4, Informative

      Microsofts' hardware is top notch, or atleast it used to be - it's been quite a few years since i bought something from them. Mice, trackballs and keyboards were particularly good.

      You are quite right - Logitech have made some nice hardware for Microsoft. The Xbox is not made by Logitech.

    7. Re:2nd time's not the charm by king-manic · · Score: 1

      Actually, Microsofts' hardware is top notch, or atleast it used to be - it's been quite a few years since i bought something from them. Mice, trackballs and keyboards were particularly good. Their mice keyboards and joysticks. consoles are a separate kettle of fish.
      --
      "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."
    8. Re:2nd time's not the charm by ThePengwin · · Score: 1

      Yet Logitech branded products are far superior..... I have an MS keyboard and mouse at work, and logitech at home, I'm far more comfortable typing and clicking on my logitech devices.

    9. Re:2nd time's not the charm by Anarchitect_in_oz · · Score: 1

      Maybe it should have been.

      --
      "Call us when the New age is old enough to drink" Beck
    10. Re:2nd time's not the charm by Mex · · Score: 1

      For sure. Microsoft's hardware, I admit, has always been good to me. Sidewinder controllers were great, and (dare I say it) the Zune is a solid(if ugly) machine. I have MS mice from the first generation of optical releases that work flawlessly still.

      It's just that their games division is not up to tempo.

    11. Re:2nd time's not the charm by Kris_J · · Score: 1

      Microsoft's first bluetooth keyboard and mouse set was an expensive piece of junk. Before that, I agree their hardware was pretty good (I love the first MS Natural keyboard), but since then it's all been pretty crappy.

    12. Re:2nd time's not the charm by RancidPeanutOil · · Score: 1

      sheesh, sure it's bad design, but it's simple for the user to protect their investment - whenever I sense that my 360 is too hot (spidey sense tingling, taste of copper etc.), I just open the dvd tray and blow in it until it's too late for me to play videogames anymore. It totally increases circulation. Also, after playing a dvd, I just open the tray and leave the machine on for a couple of hours, since the fans shutdown during dvd playback. I've had my release 360 running perfectly this way, with almost daily use. Granted, the ratio of halo multiplayer to me sitting on the floor blowing has been like 2.5:1, but still...

    13. Re:2nd time's not the charm by Anonymous Coward · · Score: 0

      Actually, Microsofts' hardware is top notch, or atleast it used to be - it's been quite a few years since i bought something from them. Mice, trackballs and keyboards were particularly good.

      Sure, but mice, trackballs and keyboards are not innovative and complex electronic products. Those hardware accessories were only an exercise in the industrial design & marketing of already well-refined very simple components. Which MS did well certainly (I'm typing on their 2nd gen ergo right now), but it's about as complex as making floorlamps. It gives no indication of how well they can build a game console.

      Before the consoles and the nano, did MS do /anything/ in advanced electronics? All I can think of is aeons ago with the CP/M card for the AppleII, which may only have been something they branded -- anyone remember?
    14. Re:2nd time's not the charm by Archimonde · · Score: 1

      I owned 2 MS joysticks (not at the same time obviously). Sidewinder 3D pro and S. Precision Pro. Both of them were excellent (an not cheap) joysticks in their time. After few months of very occasional use (they were used for 20hours tops each) they stopped working. They had the same problem: I couldn't calibrate them. Some "+" cursor was all over the calibration box. Some time later I got MS natural keyboard with multimedia keys. The keyboard is still working ok but it is so cheaply made it started to creak the moment I opened the shipping box.

      I know this isn't data nor will ever be but I got my mouses/joysticks/keyboards logitech and never looked back.

      --
      Trolls are like broken clocks. They show the truth two times a day. The rest of the day they talk nonsense.
    15. Re:2nd time's not the charm by Sockatume · · Score: 1

      It's strange, because the original Xbox was shockingly reliable. I recall the interviews pre-launch explaining how they had ruggedised the hard drive and gone with reasonably off-the-shelf components for reliability. Perhaps the desire to begin making a profit this generation was too strong?

      --
      No kidding!!! What do you say at this point?
    16. Re:2nd time's not the charm by Alioth · · Score: 1

      It wasn't Microsoft hardware, it was someone else's hardware (i.e. design and manufacture) with a Microsoft badge on it.

    17. Re:2nd time's not the charm by Pc_Madness · · Score: 1

      I've got 2 IntelliMouse Explorer 3.0's that I absolutely love. I think I bought the first 5-6 years ago and is still going strong. Bought another 2 (4-5 years? And 1?), all still going strong. :)

    18. Re:2nd time's not the charm by nschubach · · Score: 1

      You don't think there is reason for that? I mean, would you create a better product than your own offerings for another company?

      --
      Every time I start to have faith in humanity, I ruin it by driving to work between 7 and 8 am.
    19. Re:2nd time's not the charm by Jesus_666 · · Score: 1

      Their MN-700 wireless router was less awesome, though. Tended to crash under stress rather fast.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    20. Re:2nd time's not the charm by Lisandro · · Score: 1

      I don't think Microsoft does much hardware in-house anyway - it's all just badge engineering.

      Indeed. The problem is that while their computer hardware can be normally considered mid to high-end (reflected on the price when compared to alternatives), the XBox360 is a complex, high tech device sold at a loss, which means they will cut every possible corner in order to reduce manufacturing costs. Happened a lot with the Playstations 1 and 2, IIRC.

      But anyway, my point is that Microsoft can make (or sell :) decent hardware. It just was not the case with the 360.

    21. Re:2nd time's not the charm by Ox0065 · · Score: 1

      In fact if your Microsoft mouse or keyboard stop working, its probably because Outlook has just locked up your dual core system while it syncs with exchange.

      --
      thx e
    22. Re:2nd time's not the charm by jmb_no · · Score: 1

      Did you ever try the Microsoft Sidewinder Force Feedback pro? The fan in that joystick (yes!) made more noise than one of our 8-way HP servers. I don't think the power supply gave it enough juice though. It sounded like the fan lost speed when you pushed against the stick with the force feedback enabled.

      The protocol it used was in one way pretty clever, using the 4 button bits from the old-style joystick port to send a binary 48-bit (I think) packet with information about the state of the joystick, and at the same time pretty annoying: it looked like they had scrambled the bits, so for a 7-bit value, you would find bits 0-2 in one place, bit 3 in another, and so forth.

      It never broke though, but then again I hardly ever used it because of the noise. Occasionally, we'd bring it out in the lab, turn it on, have a good laugh and pack it back down again.

    23. Re:2nd time's not the charm by Anonymous Coward · · Score: 0

      Well, it worked; and considering that X and Zune were really their first big attempt to produce substantial devices things went pretty well.

      And now that the lumps have been taken and MS has invested capital in the facilities that actaully produce X and Zune playtime is over. From now on they'll have to be taken seriously as hardware manufacturers.

    24. Re:2nd time's not the charm by Floritard · · Score: 1

      Not yet it isn't.

    25. Re:2nd time's not the charm by Blakey+Rat · · Score: 1

      From my experience, about 80% of the time you can "fix" the red rings (temporarily) by unplugging the power brick from the wall and console, letting it cool down and reset by waiting for the amber light to go off, then wait another couple minutes, then plug it back in. Most of the time, the Xbox will then start up correctly from my experience. But maybe I'm just lucky.

      The "broken" Xbox we have at work, we just leave on 24/7. :)

    26. Re:2nd time's not the charm by hullabalucination · · Score: 1

      Mice, trackballs and keyboards were particularly good.

      I have a differing opinion, having owned a Microsoft Wireless Optical Mouse Blue about 3-4 years back. The thing was so bad, you could find websites hosting pages giving illustrated instructions on how to open the mouse and tweak a trim capacitor on the circuit board to get it to work properly. I had to do that for mine; its wireless range out of the box was around 6 inches until I busted it open and did the fine-tuning that should have been done at the factory. In addition, it ate batteries (most common complaint on tech forums) and couldn't use rechargeables at a time when Logitech's stuff (and just about everybody else's) could.

      I went Logitech after that, and as it's been the only Microsoft mouse I bought you could argue that I just had a spot of bad luck, but judging from electronic hobbbyist websites and tech forums, it appears that a lot of folks were having bad luck with this particular product. I'm not fond of Microsoft, but this gave me good reason to question their QA process.

      * * * * *

      Oh, squidbeaks!

    27. Re:2nd time's not the charm by mymaxx · · Score: 1

      Source?

    28. Re:2nd time's not the charm by Anonymous Coward · · Score: 0

      MS input devices are all manufactured under contract from Logitech.

      I mentioned about 2 years ago in a Slashdot comment, but no one believed me, but I could have sworn I saw Logitech written on my Microsoft mouse years ago.

    29. Re:2nd time's not the charm by Anonymous Coward · · Score: 0
      Taken seriously?

      Prove they're a marketing company that shills in tech blogs perhaps...

    30. Re:2nd time's not the charm by billcopc · · Score: 1

      Wanna laugh ? I have a MS Intellimouse Explorer that overheats :) It wigs out after 15-20 minutes. Mind you, I had it for four years before it started acting up. Something to do with the little logic chip in there that just isn't happy anymore. I replaced it with another Intellimouse Explorer.

      Yah, MS is evil, but there just aren't that many mice out there for big long hands. Logitech ? Moo. I find their G5/G7 and MX Revolution mice feel cheap. I want a mouse with good weight distribution, some kind of physical feedback to help with accuracy. I really miss the old Razer Boomslang for that. It was a brittle piece of shite, but the gaming ergonomics were just right.

      --
      -Billco, Fnarg.com
    31. Re:2nd time's not the charm by Moonpie+Madness · · Score: 1

      My MS mouse does not say logitech on it, but I am very amused that it has one of those holographic genuine-Microsoft stickers on the underside.

      Just in case I downloaded my trackball or something. How silly.

      Even if MS doesn't outsource its interface hardware, a mouse is much easier to make than a console. What Sony and MS are doing with game consoles is much more like what Apple does than what Logitech does.

    32. Re:2nd time's not the charm by Anonymous Coward · · Score: 0

      Besides, whether games run or not on the Xbox is only of secondary concern. The primary task is to serve as a testbed for MS DRM'd built into commodity hardware.

    33. Re:2nd time's not the charm by Gideon+Fubar · · Score: 1

      From memory, that 'ruggedising' was just a set of rubber washers in an otherwise stable cage (it was a standard 10gig WD, with really odd partitioning, IIRC).. You're right about the off the shelf hardware tho, from an OEM point of view, anyway..

      The Xbox was actually a PIII Celeron 733mhz with 64mb of DDR-200 ram and an NV2A (aka Geforce3 GPU) embedded on the motherboard. It also actually ran Win2k kernel with Dx8.1, though it was a stripped down version.

      --
      http://www.xkcd.com/354/
  8. Preventative measures? by Bongo+Bill · · Score: 1

    I've managed to avoid a RROD for over a year now, which makes me wonder if I'm perhaps treating my console better than some other RROD victims are. What sort of things would cause those different parts to fail?

    --
    ...but is it art?
    1. Re:Preventative measures? by Swampash · · Score: 3, Funny

      What sort of things would cause those different parts to fail?

      The sun coming up, basically.

    2. Re:Preventative measures? by Chrutil · · Score: 2, Funny

      I have had my 360 since a few months after the lauch and I have never had any RROD problems with it either.
      Then again, I'm having good luck with Vista so I guess I'm inversely jinxed.

    3. Re:Preventative measures? by RuBLed · · Score: 4, Funny

      ...in the basement?? preposterous!!

    4. Re:Preventative measures? by Mr.+Roadkill · · Score: 4, Funny

      I have had my 360 since a few months after the lauch and I have never had any RROD problems with it either.
      Then again, I'm having good luck with Vista so I guess I'm inversely jinxed.
      There's a Mr Satan on Line 2, Mr Chrutil. Something about coming over to collect payment.
    5. Re:Preventative measures? by Anonymous Coward · · Score: 0

      Mine just died last week. Heres the problem. In my experience there is nothing you can do to avoid it. Ive owned it for two years now with out a hitch. It has been sitting on a flat open area, in the same spot for two years, in a basement, in Canada. I still have and play my SNES through to my PS2. I try to take real good care of my consoles. So it would appear to a defect with the system.

    6. Re:Preventative measures? by Barumpus · · Score: 1

      I am on my second 360. my first was one of the original consoles purchased on day of release. That one is sitting in my closet due a failed DVD drive which finally gave out around October 2007. Due to being out of warrenty and the possiblity of more future failures, I went ahead and purchased a 360 Arcade and moved my HD/Wireless over to the new systems.

      The new is set up the exact same as the old. It sits on top of the entertainment center fully exposed to the ambient air of the room. I set both in the horizontal position and not standing vertical. Both of my 360s see/seen usage of anywhere from as little as 4 or 5 hours up to 40 plus hours a week pending how much the kid plays. New game releases tend to increase the play time the most.

      A friend purchased one on release day and upgraded to the 360 Elite. Neither of those have seen the first problem as of the time of this posting. But I do think I have cursed us both by posting this.

    7. Re:Preventative measures? by Datamonstar · · Score: 4, Insightful

      Dude, my SNES has PENNIES rattling around in it and it still plays. There's no excuse for the crap we put up with on these over-priced consoles.

      --
      The eternal struggle of good vs. evil begins within one's self.
    8. Re:Preventative measures? by king-manic · · Score: 1

      What sort of things would cause those different parts to fail? Luck. Where I live my circle of friends have a cluster of 17 dead and warranty replaced 360's. Mostly RROD. 15 different people, 17 dead 360's. It might be the locality, the shipping route etc... but it's extremely high failure rates none the less.
      --
      "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."
    9. Re:Preventative measures? by gullevek · · Score: 1

      I am a very low level player, I play perhaps ever two weeks for 5~6h, and after a little bit more than a year I also got the RROD. At least MS Japan gave me a month free gold subscription :)

      --
      "Freiheit ist immer auch die Freiheit des Andersdenkenden" - Rosa Luxemburg, 1871 - 1919
    10. Re:Preventative measures? by MindPrison · · Score: 1

      *Dude, my SNES has PENNIES rattling around in it and it still plays. There's no excuse for the crap we put up with on these over-priced consoles.* Your SNES isnt a 3-core 3.2 ghz monster that pushes 500 triangles and 48 shader operations per second either. What you people forget is that todays consoles are MONSTER COMPUTERS confined into a small for YOU practical box that can play the overpriced games. The Consoles themselves are NOT overpriced, theyre kind of like cellphones where the absolute minimum cost are covered in, in fact - they flat out lose money on them - every time! Its when you BUY GAMES and SUBSCRIBE the money starts coming in.

      --
      What this world is coming to - is for you and me to decide.
    11. Re:Preventative measures? by MindPrison · · Score: 1

      The Xbox 360 has 48 shader operations? :)

      Damn...
      Probably more like 48 Billion shader operations. There, go fish now!

      --
      What this world is coming to - is for you and me to decide.
    12. Re:Preventative measures? by Anonymous Coward · · Score: 2, Funny

      >> Dude, my SNES has PENNIES rattling around in it and it still plays.
      WOW!! First piggy bank case mod! Weren't you supposed to choose an iMac, though?

    13. Re:Preventative measures? by Oktober+Sunset · · Score: 1

      My N64 went all corroded on the cartridge contacts after I left it unused for long time, but shoving the cartridge in and out dozen times fixed it

    14. Re:Preventative measures? by meringuoid · · Score: 1
      There's a Mr Satan on Line 2, Mr Chrutil. Something about coming over to collect payment.

      Tell him he owes me! 50 million zeni or I expose him as a fraud to his public and kick his arse for him again.

      --
      Real Daleks don't climb stairs - they level the building.
    15. Re:Preventative measures? by Fred_A · · Score: 1

      The SNES couldn't push 500 triangles per second ?

      --

      May contain traces of nut.
      Made from the freshest electrons.
    16. Re:Preventative measures? by Jesus_666 · · Score: 1

      Regular usage. Leaving the X-Box on for too long. Not leaving it on for long enough. Powering down between gaming sessions.

      There is more than one way in which your X360 can develop an RROD. If you have bad solder balls underneath the GPU, any regular gaming session can cause one to break, leaving you red-ringed. Other X360s have been known to fail when powered on and off too quickly; I don't know what caused the issues there.

      Essentially, whether or not you get a Red Ring very much depends on which faults your X360 has. If you got lucky, it doesn't have any and you can use it in any way you want.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    17. Re:Preventative measures? by Jesus_666 · · Score: 1

      Of course it couldn't. You need three cores at 3.3 GHz for that. 3D graphics are really expensive, m'kay?

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    18. Re:Preventative measures? by Manchot · · Score: 1

      The Consoles themselves are NOT overpriced, theyre kind of like cellphones where the absolute minimum cost are covered in, in fact - they flat out lose money on them - every time!

      IIRC, Nintendo makes a profit on every Wii sold.

    19. Re:Preventative measures? by ddrichardson · · Score: 1

      He does say in the article that it's "infant mortality", although I have never heard it called that - I think he means the failures lie on the bathtub curve. In other words if its going to fail it'll fail early or late in the products life span.

      --
      A thistle is a fat salad for an ass's mouth...
    20. Re:Preventative measures? by Von+Helmet · · Score: 1

      What, and you think the Snes wasn't cutting edge back in the day?

      Alternatively, call me in 15 years and let me know if your X360 is still working. Pennies optional.

    21. Re:Preventative measures? by Anonymous Coward · · Score: 0

      and I can immerse my abacus in salt water and it still works... my macbook pro can't do that! What is your point?

    22. Re:Preventative measures? by Floritard · · Score: 1

      Amen. Why isn't this a more common sentiment? Even my old XBox is still running strong, running XBMC for hours a day and lately some heavy sessions of Scarface (why did I ever overlook this wonderful little GTA contender?).

      Were I not so genuinely afraid of a 360 dying on me, I would have stopped waiting for Sony to get it's act together months ago and just got a damn 360. I'm still not sure which is a dicier investment. A dead-in-the-water PS3 or a dead-as-in-dead 360.

    23. Re:Preventative measures? by Dmala · · Score: 1

      The SNES was plenty cutting edge back in the day, but I think the GP's point still stands. In absolute terms, the SNES simply produces far less heat. This places less stress on the components and allows them to last longer, even when the conditions are not ideal. (I believe $.38 in pennies is the theoretical limit.) It also means the system will be more tolerant of manufacturing irregularities. The 360, on the other hand, is several orders of magnitude faster, and therefore produces far more heat, which must be dissipated in a box not a whole lot bigger than a SNES. It doesn't excuse Microsoft for rushing a poorly tested product to market, but you can appreciate that the margin for error with the 360 is far narrower than it was for the SNES. When you push components that much closer to their breaking point, they tend not to last as long.

    24. Re:Preventative measures? by Provocateur · · Score: 1

      Wait a minute, everybody hush up! (crowd quiets down)

      Pennies in your console? You charge your friends to come play with you?

      --
      WARNING: Smartphones have side effects--most of them undocumented.
    25. Re:Preventative measures? by ivan256 · · Score: 1

      Sony says PS3 manufacturing costs are down below $400/unit now. Looks like the only company losing money on their console sales these days is Microsoft....

    26. Re:Preventative measures? by annex1 · · Score: 1

      Couldn't have been said better!

      I've got an original Gameboy still...doesn't have a battery compartment door anymore, it's definately not the same colour gray as it used to be and I have had it since the Christmas of the year they came out ('89?), and that piece of wonderfully engineered hardware runs as well now, as it did the first time out of the box. I will agree that it is sort of an apples and oranges sort of comparison, but to make it more direct, you need only look at the NES, the SNES, the Genesis and so on. Those old pieces of hardware stood up. I never had hardware failures back then.

      There was a day and an age when I felt game consoles were better than PC's, at least in terms of reliability and ruggedness. Now they are simply glorified PC's, with a couple custom parts or a partially re-engineered solution of some sort, just to make it a liiiiiiitle bit different.

      And before someone mentions it, yes, yes in fact a lot of us used to(and still do on occasion) have to blow into our NES and SNES cartridges to get them to play, but I've had my 360 in for RRoD repair twice now. I would blow someone at Microsoft to keep my hardware free of repair...I mean...it works for 15+ year old hardware.

    27. Re:Preventative measures? by BForrester · · Score: 1

      Dude, the pennies on SMW are virtual.

    28. Re:Preventative measures? by Anonymous Coward · · Score: 0

      My Nomad still works flawlessly.

      My Gameboy still works flawlessly.

      My GBA SP still works flawlessly.

      My NES still works flawlessly - controllers are a bit grimy.

      My Genesis still works flawlessly - controllers are a bit grimy.

      My SNES still works flawlessly - controllers are a bit grimy.

      My PS1 still works flawlessly - controllers are a bit grimy.

      My N64 still works flawlessly - controllers are a bit grimy.

      Both my launch and latter model PS2s works flawlessly - controllers are a bit grimy. Did have to slightly adjust the laser nob of the older model to play GoW on its dual layer disc.

      My Gamecube still works flawlessly - controllers are a bit grimy.

      And of course my launch PS3 works flawlessly.

      I've never even known anyone with a console that failed outside of the usual blowing or banging them a bit when they were past their prime. Funny how it wasn't until the Xbox 360's insane failure rate problems starting surfacing that suddenly massive numbers of Xbox owners both owned PS2s and had them die multiple times on them last gen and they never felt compelled to bring up the subject until just recently.

    29. Re:Preventative measures? by ender- · · Score: 1

      Sony says PS3 manufacturing costs are down below $400/unit now. Looks like the only company losing money on their console sales these days is Microsoft.... That's partially because they've removed functionality from the new units, such as the hardware PS2 emulation.
    30. Re:Preventative measures? by tixxit · · Score: 1

      But there's the issue. Perhaps game consoles shouldn't be on the bleeding edge if it means they're unreliable (at their price point). Game consoles are, after all, suppose to last for years. They could've scaled back the components a bit and created a system that just works. Everytime. Or they could've put a bit more effort into managing the heat generated, probably raising the price of the console a bit. Instead they chose to sacrifice reliability for prestige and the end result is a very large number (in terms of other consoles to date) of console deaths.

    31. Re:Preventative measures? by Anonymous Coward · · Score: 0

      But the NES was notorious for users having to perform fellatio on it to get it to work. Better or worse than 360? You decide.

    32. Re:Preventative measures? by wanderingknight · · Score: 1

      Perhaps they should just focus on making better games, not only more flashy games. Certainly we can blame this on graphic rendering requirements and not on the creative department, yes?

    33. Re:Preventative measures? by Dutch+Gun · · Score: 1

      "But I don't know anyone else with a 360 that hasn't broken, except you now."

      It was this line that cause me to wonder if there are some sour grapes at work here. I work at a gaming company, so of course quite a few have Xboxen. In addition to that, I know a few others as well. Let's put the total number at about thirty that I know personally. Of all those, I know of two hardware failures. Now, thirty isn't exactly a huge sampling number, but it's not tiny either.

      I wouldn't be surprised if that was closer to the actual hardware failure rate - 30% sounds ridiculously high by my experience.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    34. Re:Preventative measures? by dabraun · · Score: 1

      Your SNES isnt a 3-core 3.2 ghz monster that pushes 500 triangles and 48 shader operations per second either.


      If that's all they can manage on a 3.2Ghz "monster" ... hmm, I think you forgot the word million a few times in that sentence.
    35. Re:Preventative measures? by annex1 · · Score: 1

      I've noticed that as well. People just start mentioning it. I remember when the PS2 came out. Everyone I knew just had to have one and if anyone recalls, there was ridiculous problems with the lasers on the DVD drives and such, especially with I think it was with brown bottom DVDs as well I believe, as the blue bottom DVDs. Then the lasers were just crapping out, burning out I think. After extended use, the laser would burn out. Some people fixed them by opening the unit up and adjusting the potentiometer adjusting the laser's voltage. Hell, when my BOTH of my Brothers-in-law bought launch PS3s, they bricked on the first firmware upgrade that went out. They had to wait 3 weeks to get replacements. Come on hardware manufacturers. I still have a VIRTUAL BOY, and it works like the day I bought it. I only have the 2 or 3 games that came out for it, but it works! ;)

  9. The Xbox 360 Is Fundamentally Defective by Anonymous Coward · · Score: 5, Informative

    As recent as just a month ago in an interview with an Xbox exec and also statements from Bill Gates recently no definitive statement was made that any solution to the Xbox 360 hardware failures had been found and instead focused on what an amazing replacement program they had. That is shocking for a product that has been on the market for more than two years. With all of Microsoft's resources they still haven't been able to demonstrate publicly that a random sampling of whichever is their latest model can be operated with a staggeringly high defect rate.

    Xbox 360s were dying in kiosks months to weeks before hitting the shelves in huge numbers.
    Xbox 360s were dying at review sites in huge numbers around the time the system hit the shelves.
    Xbox 360s have been dying for two years now and there is no sign that Microsoft will ever fix the fundemental design problems of the console.

    Each new model is heralded as the one that 'fixed the RRoD problem'. And the failures continue. Each new model comes out and the very day they do owners start posting their RRoD problems.

    It is common now for people to have gone through five to six Xbox 360s over the past two years. And people who have had to have their console replaced ten or more times is not rare.

    Absolutely pathetic.

    Microsoft has forever linked their name and the Xbox label with hardware failure and shoddy design. There never has been anything in the console market in the same league as the Xbox 360 hardware failure fiasco and almost certainly never will be again. No other company in the world has the necessary nexus of unlimited resources and incompetence that Microsoft posses to ever top this sad bit of console history.

    1. Re:The Xbox 360 Is Fundamentally Defective by Anonymous Coward · · Score: 0

      Microsoft has forever linked their name and the Xbox label with hardware failure and shoddy design. There never has been anything in the console market in the same league as the Xbox 360 hardware failure fiasco and almost certainly never will be again. No other company in the world has the necessary nexus of unlimited resources and incompetence that Microsoft posses to ever top this sad bit of console history. That won't stop people from buying future Xbox's. Look how awful Windows always was up until XP. Still, people bought it. Look how awful XP was compared to OS X. Still, people bought it. Look at Vista. Still, people buy it (yeah, some downgrade to XP and others avoid it, but it's market share still continues to grow and it's market share surpasses both Linux and OS X).

      For some reason people seem more than willing to tolerate a sub-par product if Microsoft makes it.
    2. Re:The Xbox 360 Is Fundamentally Defective by p0tat03 · · Score: 2, Insightful

      Windows succeeds for the same reasons the Xbox 360 will continue selling despite its reliability problems - software. It's the platform with the software people want to run, and nothing will change that unless the other platforms start getting killer apps.

    3. Re:The Xbox 360 Is Fundamentally Defective by hjf · · Score: 1

      bah, System was AWFULLY DISGUSTING until it became OS X. So, I don't get your point.

    4. Re:The Xbox 360 Is Fundamentally Defective by NothingMore · · Score: 5, Insightful

      It is common now for people to have gone through five to six Xbox 360s over the past two years. And people who have had to have their console replaced ten or more times is not rare.
      I wouldent call it "common" for people to have gone through 5 or 6 xbox 360's. I dont know a single person who owns a xbox 360 that has had it replaced 5 or 6 times. The RROD is a problem but saying 5-6 replacements is common is a bit of a stretch.
    5. Re:The Xbox 360 Is Fundamentally Defective by Anonymous Coward · · Score: 0

      And yet, despite knowing this, they're still outselling the PS3 nearly two-to-one. That says more about Sony than it does about Microsoft.

    6. Re:The Xbox 360 Is Fundamentally Defective by Anonymous Coward · · Score: 0
      Microsoft has forever linked their name and the Xbox label with hardware failure and shoddy design.

      I guess they thought it goes well with "software failure and shoddy design".

    7. Re:The Xbox 360 Is Fundamentally Defective by shannara256 · · Score: 2, Funny

      Xbox 360s have been dying for two years now... Netcraft confirms.
    8. Re:The Xbox 360 Is Fundamentally Defective by Anonymous Coward · · Score: 0

      Seriously shut the fuck up. I'm sooo sick of reading these half assed slash-dot replies. The 360 has a design flaw, MS fixed it, enough said. I know all you MS hating weenies would love it if the 360 killed babies in its spair time but it doesn't. It's a decent game machine that could have probably used a few more months on the test bench before shipping. Again, please shut the fuck up or for the love of god, break your fingers so you can't type these piss poor replies (car doors work well). I'm sure this will be rated flamebait because it doesn't spell Microsoft with a dollar sign but I'll submit it anyway.

    9. Re:The Xbox 360 Is Fundamentally Defective by Anonymous Coward · · Score: 0

      Wow, what a miserable fuck.

    10. Re:The Xbox 360 Is Fundamentally Defective by wicka · · Score: 1

      The 360's hardware problems are vastly overshadowed by the Wii's ridiculous success and the PS3's relative failure. It's really not going to taint their next-gen systems.

    11. Re:The Xbox 360 Is Fundamentally Defective by feepness · · Score: 1

      Windows succeeds for the same reasons the Xbox 360 will continue selling despite its reliability problems - software. It's the platform with the software people want to run, and nothing will change that unless the other platforms start getting killer apps. Too late.
    12. Re:The Xbox 360 Is Fundamentally Defective by DeadChobi · · Score: 1

      Man, where do you get your statistics? I'd like to see a study that indicates the failure rate which you're citing.

      --
      SRSLY.
    13. Re:The Xbox 360 Is Fundamentally Defective by donaldm · · Score: 2, Informative

      And yet, despite knowing this, they're still outselling the PS3 nearly two-to-one. That says more about Sony than it does about Microsoft. You are right but only a few months ago the ratio of Xbox360 to PS3 was almost 3 to 1 world wide, now it is less then 2 to 1. The Xbox360 has well over a year start on the PS3 in the USA and Japan but in Europe and Australia the PS3 has been out just 10 months. Go to here for current sales and then to compare launches and you can see that the PS3 is starting to overtake the Xbox360 although in the USA the Xbox360 leads almost 3 to 1 which is significant while the lead in Europe and Japan is very marginal and shrinking. Of course if you want the add the Wii to the argument then don't bother, the Wii is outselling all consoles although when you consider the price differential it is not surprising.
      --
      There ain't no such thing as proprietary standards only proprietary formats. Standards are by definition open.
    14. Re:The Xbox 360 Is Fundamentally Defective by Anonymous Coward · · Score: 0

      No different from "Windows". Software failure, hardware failure. Microsoft is king of both.

    15. Re:The Xbox 360 Is Fundamentally Defective by Captain_Chaos · · Score: 1

      You're saying all this in a tone of surprise, as though you thought somehow this time they would get it right...

      This is what always happens with Microsoft! They can't do anything right, except marketing! There have been stories like this for close to thirty years now. Everything they make is shoddy and insecure and breaks after a few months. But it always has a thin veneer of coolness, speed and usability that people fall for over and over again. When are people ever going to learn that you can never trust Microsoft to do anything well, except selling people defective products?!

    16. Re:The Xbox 360 Is Fundamentally Defective by Weedlekin · · Score: 1

      The VG Chartz page doesn't give XBox 360 sales for "other" (i.e. places that aren't Japan and the US), whereas these are included for ever other console and handheld. I somehow doubt that this means nobody outside Japan and the US buys XBox 360s.

      I found the software sales chart interesting, because the top 5 in Japan, the US, and "Other" were all Nintendo DS and Wii titles, so it's obvious that the commonly voiced Slashdot opinion about casual gamers who are the Wii's primary market not being likely to buy much if any games for it is turning out to be another case of "less space than a Nomad".

      --
      I'm not going to change your sheets again, Mr. Hastings.
    17. Re:The Xbox 360 Is Fundamentally Defective by nstlgc · · Score: 1

      Let me guess... You have a PS3?

      --
      I'm Rocco. I'm the +5 Funny man.
    18. Re:The Xbox 360 Is Fundamentally Defective by secretwhistle · · Score: 1

      Goddammit, Steve! I was sitting on that!

    19. Re:The Xbox 360 Is Fundamentally Defective by AbRASiON · · Score: 1

      I'd comfortable call two to three common then, which is still appalling.

    20. Re:The Xbox 360 Is Fundamentally Defective by marcello_dl · · Score: 1

      > System was AWFULLY DISGUSTING.

      You must have pretty high standards. I had more than 10 years of painless computing before switching to linux thanks to the MacOS. Ended up with 17 partitions on one volume of macOS/OSX/PowerPCLinux without a hitch, while the other camp was doing the logical partitions dance and cylinder count just to dual boot.

      --
      ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
    21. Re:The Xbox 360 Is Fundamentally Defective by Floritard · · Score: 1

      And now we're arguing over what common means? How about a qualifier? Like relatively common. As in no other console before has ever failed in such a way as having any of its customers, let alone a significant portion, replace their hardware up to 6 times (and reportedly more for some).

      Considering the large install base it probably isn't fair to say it's common, but it shouldn't be right to even say it is rare. That sort of failure rate for any single customer should be impossible. How about another qualifier? Like ridiculously impossible.

    22. Re:The Xbox 360 Is Fundamentally Defective by Ash-Fox · · Score: 1

      Look how awful XP was compared to OS X.
      I personally find OS X worse.
      --
      Change is certain; progress is not obligatory.
    23. Re:The Xbox 360 Is Fundamentally Defective by Anonymous Coward · · Score: 0

      I have two friends that are currently on their fourth, and most likely will go through two more.

      I think GP meant "common" as in everyone knows at least one friend (more specificly out of all your friends with 360s) who has had a large number of XBOX360 failures.

      And by the way GP, the Xbox360 is the most failure-prone product, ever, that has yet to be recalled.

    24. Re:The Xbox 360 Is Fundamentally Defective by Hatta · · Score: 1

      Indeed it is, and I worry about what's going to happen 10 years down the line. I still have and play consoles from 20 years ago. But the way things are going it looks like every single xbox 360 is going to bite the big one within a few years of microsoft discontinuing them. It's been nearly 10 years since the dreamcast's release, and emulation is still pretty spotty. If the xbox360 is similar, there could be a period where emulators aren't sophisticated enough to play most games and no actual hardware exists anymore on which to play.

      --
      Give me Classic Slashdot or give me death!
    25. Re:The Xbox 360 Is Fundamentally Defective by Anonymous Coward · · Score: 0

      Virtually anything worth playing on the 360 has or will have a superior PC version. Shouldn't be a problem any more than the botched backwards compatibility of the first Xbox was mostly greeted with indifference due to the relatively small library of games. The 360 is almost certainly going to be off the market in one way or another long before it develops a large enough library of games to worry about playing ten years from now.

    26. Re:The Xbox 360 Is Fundamentally Defective by ThinkWeak · · Score: 1

      I'm not sure what the deal is with my Xbox 360, but I've had it since 1/1/2006 and haven't had any problems with it. I use it pretty much daily to either play games, watch movies, or listen to music streamed from my pc. I wouldn't say I'm a "hardcore gamer" anymore, but it probably runs about 12 - 18 hours a week.

      Some of my friends have had to replace their 360's and they purchased them about 2 or 3 months after I bought mine. I hope mine breaks before the end of the year though, so that I'm still eligible for the 3 year return policy. Although, maybe I have some exceptional design that will never break? j/k

    27. Re:The Xbox 360 Is Fundamentally Defective by javaC_CodeMonkey · · Score: 1

      Yet another reason this "interview" is suspicious. Of the handful of folks I know directly who have a 360, I'm the only one who has had the RRoD. I own three 360s (bedroom, living, exercise rm) and have had one RRoD and one was replaced due to frequent lock-ups. All three are used regularly for gaming (4kids, wife, me), as opposed to our single Wii which rarely ever gets used.

      Yeah, the problems they've had are a PR nightmare and sux for customers, but this story doesn't pass the validity meter. Its still a sweet media extender and gaming platform. Perfect? Hardly.. They should've fixed this RRoD issue long ago. Their lack of progress (for who knows why) makes them ripe for this type of crappy "news".

      JC_CM

    28. Re:The Xbox 360 Is Fundamentally Defective by Flint+Dragon · · Score: 1

      the ratio of Xbox360 to PS3 was almost 3 to 1 world wide, now it is less then 2 to 1. hypothetically if: xbox sales = 6 and ps3 sales = 2, then ratio of 360/ps3 = 3 to 1. if they both sell the same amount, say 2 boxes: xbox sales = 8 and ps3 sales = 4, the new ratios is 2 to 1. wow...
    29. Re:The Xbox 360 Is Fundamentally Defective by sjames · · Score: 1

      Absolutely pathetic.

      It doesn't say much about the people who keep going back for more either!

    30. Re:The Xbox 360 Is Fundamentally Defective by Moonpie+Madness · · Score: 1

      You are out of your mind if you think the Red Ring problem hasn't kept people from buying an XBOX 360. That's what GM execs thought in the 70s and 80s.

      I would estimate it's cut the userbase by a huge number. Sony totally dropped the ball with PS3, but generally few PS2 homes moved to 360. It's almost all XBOX 1.0 folks moving to 360.

      But the 360 has, for sure, the killer library for PS2 owners. The wii doesn't, the PS3 doesn't (yet). I guarantee that many who would want a 360 have instead got one of the other systems because they wont' spend hundreds on a console and monthly fees when they knew they fear system failure. This is a lot of money for PS2 owners. Reliability is a big deal. The PS2 failure rate (which is probably less than 1% of the 360's) was an outrage.

      I did the math and realized that the console itself is a small investment compared to the game library (even a small 30 game library). So I don't mind getting a PS3 and a 360 (and my kids have a wii). When my 360 had to be sent in, I played Warhawk and Uncharted. Kinda sucked to lost my great 360 games, but I lived. This is not the solution most folks will take. Some will think the console is an enormous investment and will go for the wii or PS3.

  10. Have they considered... by calebt3 · · Score: 1

    Contracting the job to another factory/company?

    1. Re:Have they considered... by Jesus_666 · · Score: 1

      Maybe they can ask Nintendo to build the X-Box 129600*...

      * X-Box 1 -> X-Box 360: Multiply by 360.
      360 * 360 = 129600.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
  11. Xbox infant mortality? by Anonymous Coward · · Score: 4, Interesting

    Don't they burn them in? When I worked in manufacturing we always burned in newly
    manufactured products for 24 to 48 hours. It drastically cuts down on infant mortality problems because only the survivors are shipped.

    1. Re:Xbox infant mortality? by calebt3 · · Score: 1

      where they work when they leave the factory and fail early in use They obviously have some testing standard. Whether it is a true burn-in though, I don't know.
    2. Re:Xbox infant mortality? by Detritus · · Score: 1

      Many manufacturers think it's cheaper to just ship it and deal with the failures later.

      --
      Mea navis aericumbens anguillis abundat
    3. Re:Xbox infant mortality? by Bearhouse · · Score: 1

      That's true if you have a low failure rate. Long burn-in cost a fortune, in many ways, (power consumption, test rigs, breaking production flow...), but returns are insanely expensive, so if you get many, (as seems to be M$'s case) then long heat-soak tests may help. Does not fix the basic problem though - bad design and/or component spec.

    4. Re:Xbox infant mortality? by Ryokos_boytoy · · Score: 3, Funny

      Many manufacturers think it's cheaper to just ship it and deal with the failures later. And oh boy, does that sound like MS logic.
      --


      If you don't say anything, you won't be called on to repeat it. -- Calvin Coolidge
  12. exactly what I guessed. by swschrad · · Score: 2, Informative

    initial articles about the RROD had quite enough evidence. warm, sometimes hot machine, dead and stayed dead. had it pegged right away as heat not getting out.

    I grew up as a broadcast brat with dozens of 7-foot racks of nice, hot, red tubes around all the time. the physics never changes. as the temp goes up 10 degrees, the life expectancy of the parts goes down 50 percent. batteries, capacitors, resistors, insulation... semiconductor power output, read your spec sheets. heat kills everything. the use of electrons generates heat. you have to get rid of it. a 10 degree Celsius rise from room temperature puts most equipment at its knife edge. a 20 degree rise is going to be statistically quite significant in early failures.

    you don't need an insider, or somebody pretending to be one, to take that to print. somebody decided to rush the product, make it cheap to make, and not do any thermal profiling QC.

    voila, mass manufacturing of electro-corpses. ain't the first time. won't be the last. a smart customer will put their hand on a display unit, and if it's too warm, decide to not be an early adopter.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
    1. Re:exactly what I guessed. by _PimpDaddy7_ · · Score: 1

      I don't buy the not doing any thermal QC. QA does it's job, the problem is Management cuts schedules for one reason or another and QA/QC is ALWAYS the first to get cut because of it.

    2. Re:exactly what I guessed. by dj42 · · Score: 4, Insightful

      The "hand test" is pointless. *puts hand on the back of my computer* Well, I can feel warm air! My computer must have poor design when it comes to dealing with heat. Except that is how it is designed to work. I put it together in a way that funnels heat out the back of the computer. And I can monitor temperatures of my CPU, GPU, and hard drives, which could reveal a potential for failure. But sticking my hand on it is a sure fire way of figuring that out too?

      --
      We are one consciousness experiencing itself subjectively. Back to you with the weather, Bob!
    3. Re:exactly what I guessed. by corsec67 · · Score: 1

      If a 10 degree increase halves the life of the device, does decreasing the temperature by 10 degrees double it?
      How about to -10 Celsius?
      Thus, is my frozen computer going to last forever?

      (I think that a 10 degree variation from the optimal internal temperature is what should be avoided, but I am not a hardware engineer)

      --
      If I have nothing to hide, don't search me
    4. Re:exactly what I guessed. by Anonymous Coward · · Score: 0

      a smart customer will put their hand on a display unit, and if it's too warm, decide to not be an early adopter.

      Guess that's why the smart retailer put the demo units in a plastic bubble, so you couldn't touch it or hear it.
    5. Re:exactly what I guessed. by Splab · · Score: 2, Insightful

      What a load of BS. Yes back in the days heat was a big deal, going at 50 degrees Celsius was bad, but these days its less of a problem. My CPU is running at around 70 degrees Celsius, my GPU is at 80 degrees Celsius under load, my room however is at 20 degrees Celsius, so quite significant failures at +20 isn't happening.

      Most new consumer hardware can sustain temperature to a point close to 100 degrees Celsius before critical failure happens.

      Oh and smart consumer putting a hand on the product? are you fucking insane? The heat sink on my stuff will burn your hand under load.

    6. Re:exactly what I guessed. by Anonymous Coward · · Score: 0

      I find it interesting that a 10 degree Celsius reduces the life expectancy by 50%. In chemistry, a 10 degree change in temperature usually doubles the rate of reaction. I wonder if the two are related.

    7. Re:exactly what I guessed. by dbIII · · Score: 4, Informative
      The co-efficient of thermal expansion for copper has not magically changed since back in the day. Stuff moves back and forth with heating and cooling cycles and you often get thermal fatigue if there is a large enough temperature difference and constaints on parts. Solder is not very strong (and expands at a different rate to copper) so it doesn't take a lot for it to break away from a joint. In this case there are temperatures so high that people have done the towel trick to actually melt the solder so the difference from cold to operating temperatures would be large. The boards are even warping in the heat giving you yet another mode of failure as the tracks could peel off and component pins are stressed.

      Most new consumer hardware can sustain temperature to a point close to 100 degrees Celsius before critical failure happens.

      Interesting comment, but you really can't sensibly extrapolate one part of a graphics card to "most new consumer hardware". Conductors increase resistance with temperature. Semiconductors sometimes increase resistance at an almost exponential rate and usually have a point where they become full insulators. Electronics that operate at 100C+ is specificly and expensively designed to do so. A big lump of copper and a fan is usually easier. Of course sometimes cases are hot because that is where the heat is getting away - I have a little fanless machine that looks like a BBQ plate and the entire case warms up significantly, which is better than one hot spot of a higher temperature.

    8. Re:exactly what I guessed. by Anonymous Coward · · Score: 0

      .. except you now have a baseline to compare to. If you went to a store for a new computer and it put out the same amount of heat, or a little bit more, then you'd understand, but if it put out 3 times more heat and burned your hand, you'd probably start wondering.

    9. Re:exactly what I guessed. by Rob+Simpson · · Score: 2, Informative

      I believe the GP said "on a display unit, and if it's too warm", not "on the exhaust vent". If your cooling system if doing a good job, the side or top of your case isn't going to be hot, is it?

    10. Re:exactly what I guessed. by GWBasic · · Score: 1

      voila, mass manufacturing of electro-corpses. ain't the first time. won't be the last. a smart customer will put their hand on a display unit, and if it's too warm, decide to not be an early adopter.

      That's why I waited for the 2nd generation MacbookPro; the first generation ones were warm when idling in the Apple store.

    11. Re:exactly what I guessed. by jmv · · Score: 1

      Semiconductors sometimes increase resistance at an almost exponential rate and usually have a point where they become full insulators.

      Actually, pure (non-doped) semi-conductors have *decreased* resistance when the temperature goes up. When doped, the overall resistance tends to go up a bit with temperature, but certainly not exponentially.

      Electronics that operate at 100C+ is specificly and expensively designed to do so. A big lump of copper and a fan is usually easier.

      Actually, my current laptop (Code 2 Duo) will operate up to around 100 degrees before shutting down (actually it decreases speed at 95 degrees).

    12. Re:exactly what I guessed. by darthflo · · Score: 1

      The sides and top of a case are large metal surfaces with direct exposure to outside air. If you use aluminium, their heat transport ability is great (beaten mostly by heavy (copper, silver) or expensive (diamond, carbon nanotubes) stuff). Pushing as much energy as you possibly can into and through them is the only sensible thing to do.

    13. Re:exactly what I guessed. by TheThiefMaster · · Score: 1

      And nVidia GPUs (don't know about ATI) won't shut off until 120C. The 6800 Ultra was apparently set at 132C. That's considerably more than water boiling point (which is 100C for you Fahrenheit people).

      This is quite important if you have a watercooling kit installed, as if the pump fails or something like that that compromises the cooling of the gpu, it'll boil the water in the pipes, blow the seals and spray water/steam on running components. Best to lower the shutoff temp of your gpu to BELOW boiling point, or use an additive that increases the boiling point, if you watercool an nVidia gpu.

    14. Re:exactly what I guessed. by Agripa · · Score: 1

      That is a major cause for the rule. Junctions suffer from diffusion and anything not hermetically sealed suffers from evaporation if it has a liquid. Mechanical stress fracturing is the other major problem and is the significant one with the XBox 360.

    15. Re:exactly what I guessed. by SrJsignal · · Score: 1

      Now you're just making crap up.
      1. Solder is VERY strong when applied properly. Now, the X360 is Rohs compliant which means it uses AgTn solder instead of TnPb, and that leads to more failures in all modern electronics, I digress.
      2. There is not a chance in hell that people are melting the solder, you realize solder melts at over 200deg C right? Rohs compatible electronics have to be able to withstand 260 deg C for reflow.
      3. The only issue with board warpage is it causes the weaker Rohs joints to crack, not causing tracks to peel off, again it's not that hot.
      If you don't know what you're talking about, don't guess...

    16. Re:exactly what I guessed. by Anonymous Coward · · Score: 0

      Part of the problem is that everyone has to use lead free solder nowadays, which has problems with brittleness when subjected to thermal cycling. There are some new alloys with Nickel to reduce the copper diffusion into the tin, but I don't think they are commonly used yet.
      While reducing lead in electronic equipment is a good thing, I can't help but think it is somewhat mitigated by the amount of failed equipment being thrown away due to bad solder joints.

    17. Re:exactly what I guessed. by Anonymous Coward · · Score: 0

      Uh, my CPU regularly goes +30C from idle to load. As it does on most people's computer. Wow, you would think everyones machine would be failing all the time but guess what? You don't know what you are talking about.

    18. Re:exactly what I guessed. by mymaxx · · Score: 1

      What are you smoking? My house is 25c. My hard drive idles at 45c and my GPU between 50 and 60c. Why haven't they died a quick and early death?

    19. Re:exactly what I guessed. by Alastor187 · · Score: 1

      as the temp goes up 10 degrees, the life expectancy of the parts goes down 50 percent. Actually there is no technical data that supports this. Long ago (before my time) there was something similar written in a Military Standard, but that section has since been removed. If you are interested in MIL STD number I would have to look around.

      a 10 degree Celsius rise from room temperature puts most equipment at its knife edge. a 20 degree rise is going to be statistically quite significant in early failures. Again this not true partly because the 10C rule doesn't apply, and partly because the change in temperature affect on a part will depend on the initial temperature. That is a change from 15C to 25C will be less detrimental than 115C to 125C. Even that is overly simplified and should not be considered absolute.
    20. Re:exactly what I guessed. by IhuntCIA · · Score: 1
      I call BS.
      1. No. Solder is not very strong when repeatedly heated and cooled. It becomes brittle and breaks. Next time when you see a grandpa kicking the TV to get picture back it is the bad soldering joint. The only difference is that an TV gets cracked soldering joints after 10+ years, Xbrick X360 needs only 1+.

      Now, the X360 is Rohs compliant which means it uses AgTn solder instead of TnPb, and that leads to more failures in all modern electronics, I digress. Let mi fix that for You: It is not AgTn it is AgSn. It is not TnPb it is SnPb in most cases SnPb with small amount of Ag or Cu.

      2. Actually usual SnPb alloy melts around 180deg C. RoHS alloy is almost pure tin ( Sn ) and melts around 230deg C. Soldering must be done at slightly higher temperature, say 260deg C or more, and guess what AgSn is bitch to solder, it melts the circuit board glue, eats soldering iron tips and can overheat components. Who cares if AgSn is more stronger than SnPb if it stresses circuit board more during soldering process.

      3. BGA packed chips are famous for solder joint breaks. RoHS joints do crack on rear occasions, they usually peel off the circuit board pads, the ones that are more weakened during 260 deg C reflow soldering. When that happens the whole circuit board is essentially unrepairable. Also BGA components "hate" to be resoldered manually (see 2.) as they are heat sensitive, and they have soldering pads similar to that one on circuit board. That makes repairing extremely difficult and unreliable.
    21. Re:exactly what I guessed. by Rob+Simpson · · Score: 1

      Yes, every bit of cooling helps, but conducting heat to the outside requires a temperature gradient. (Second law of thermodynamics.) "Pushing as much energy as you possibly can into and through them" means keeping the inside of your case as hot as possible. This is not a good idea.

      The metal of my case is is cool to the touch. It is probably a few degrees above room temperature, but less than 37 degrees - so when I touch it, heat is conducted away from my hand. According to the sensors, it is 29 degrees inside the case.

    22. Re:exactly what I guessed. by jdjbuffalo · · Score: 1

      IANAC (Chemist) but IIRC you are supposed to use distilled water in Water Cooling which will not boil at the normal temp that tap water will unless you add catalyst (like dropping a sugar cube into it).

      The main reason is supposed to be to minimize corrosion in the pump and lines.

      --
      We have four boxes with which to defend our freedom: the soap box, the ballot box, the jury box, and the cartridge box.
    23. Re:exactly what I guessed. by TheThiefMaster · · Score: 1

      It's boiling point is the same, but it can "superheat" more easily, that is, go over boiling point without actually boiling, until brought into contact with any impurities, and then it will boil explosively. If anything, that's even more dangerous than boiling water.

      But anyway, not everyone uses distilled water, and not everyone avoids pretty UV additives, which would affect the boiling point (up or down I don't know).

      Distilled water is recommended because it is less electrically conductive, doesn't deposit crap in your pump, pipes and waterblocks and is much less likely to have algae grow in it.

    24. Re:exactly what I guessed. by dbIII · · Score: 1

      Now you're just making crap up ... AgTn ... If you don't know what you're talking about, don't guess

      So where can I get this Tn stuff :)

      Solder has a low yeild stress (it is not very strong), even the silver-tin stuff (AgSn), so badly designed joints tend to fail from thermal fatigue after a lot of heating and cooling cycles. You can see fatigue by just bending a wire back and forth - thermal fatigue is doing the same thing only with expansion and contraction providing the movement and stress. When things want to move but are contrained tightly you get more stress so bad designs make failure more likely, especially since different parts will expand at different rates.

    25. Re:exactly what I guessed. by darthflo · · Score: 1

      For all the cases where silently cooling the inside ambient temperature to below body temperature is possible, you're, of course, absolutely right. In some cases, though, the "silent" aspect turns this into quite a feat, that's where the case materials' conductivity I was referring to comes into play. Some (e.g. Zalman) made attempts to directly connect heat sources (CPU, GPU) to the case via heatpipes. From what I've heard, this can work quite well but failed due to weight, cost, installation difficulties and somewhat unique design.

    26. Re:exactly what I guessed. by toddestan · · Score: 1

      1. Solder is VERY strong when applied properly. Now, the X360 is Rohs compliant which means it uses AgTn solder instead of TnPb, and that leads to more failures in all modern electronics, I digress.

      Heat will eventually kill solder joints though. One of the most common failures for CRTs in the first few years of use* was for the solder joints for the back of the picture tube to go bad causing one of the colors to flicker in and out or to simply disappear. Though granted, while I know that both 360's and the rear of picture tubes both get pretty hot, I don't know how they really compare to each other.

      *After several years of use it was typically the picture tube or the HV power supplies.

    27. Re:exactly what I guessed. by Rob+Simpson · · Score: 1

      Yeah, I remember seeing that case. I would have actually considered buying one - but then I thought about how much of a pain upgrading it would be.

      Btw, my case is an Antec Solo, and getting low temperatures with virtually no noise is very easy with this one.

  13. It's called 360 because... by Anonymous Coward · · Score: 5, Funny

    it's called 360 because of the trip it takes
    from microsoft, to you, back to microsoft, to you again

    http://bash.org/?806949

    1. Re:It's called 360 because... by koko775 · · Score: 1

      Assuming you're on different ends of the circle, wouldn't that be 480 degrees?

    2. Re:It's called 360 because... by ozmanjusri · · Score: 5, Funny

      I thought it got the name because 360 F is the melting point of 63/37 solder.

      --
      "I've got more toys than Teruhisa Kitahara."
    3. Re:It's called 360 because... by Gandalf_Greyhame · · Score: 1

      Assuming you're on different ends of the circle, wouldn't that be 480 degrees?

      Assuming you failed math, wouldn't that be 540 degrees?

      --
      I am not stubborn. I am right!
    4. Re:It's called 360 because... by Anonymous Coward · · Score: 0

      Ahem... That should be an XBOX 540, shouldn't it?

    5. Re:It's called 360 because... by FesterDaFelcher · · Score: 1

      Wouldnt that be 720?

      --
      My user number is prime. Is yours?
    6. Re:It's called 360 because... by stewbee · · Score: 1

      I know you are kidding, but part of the problem is that they may still not be using that type of solder. With the RoHS initiative, they may be required to use a different blend of solder (ie. one with less or no lead). I imagine they have not figured out a good manufacturing process in this new RoHS world of electronics design.

    7. Re:It's called 360 because... by snowraver1 · · Score: 1

      No, because that would be TWO full cirles. Jesus... what is so hard to understand about angles. Go buy an xbox360 and Amped 3 JUST to learn your angles. When I am sitting at my xbox the only turning I do is to turn my head ~80* to the right and yell for another beer!

      --
      Copyright 2010. All rights reserved. This comment may not be copied in any way including, but not limited to caching.
    8. Re:It's called 360 because... by FesterDaFelcher · · Score: 1

      When I am sitting at my xbox the only turning I do is to turn my head ~80* to the right and yell for another beer!
      So does your mom bring it all the way down to the basement or have you built a USB powered dumbwaiter for her to send them down in?
      --
      My user number is prime. Is yours?
    9. Re:It's called 360 because... by snowraver1 · · Score: 1

      My mom brings it all the way down. She even picks up the peanut shells from the floor.

      --
      Copyright 2010. All rights reserved. This comment may not be copied in any way including, but not limited to caching.
    10. Re:It's called 360 because... by Anonymous Coward · · Score: 0


      I thought it was because when you see it, you'll turn 360 degrees and walk away.

      I've heard so many of these jokes on 4chans /b/ and /v/.
      The picture with Michael Jackson doing the moonwalk was pretty hilarious.

    11. Re:It's called 360 because... by Sangui · · Score: 1

      It's called Xbox 360 because when you see it you turn 360 degrees and walk away.

  14. Nothing new! by superash · · Score: 5, Insightful

    The insider purports to have the background story on the 'red ring of death' (RROD) failures and why they are so common

    What background story? Cheap parts, not enough testing blah blah...Where are the specifics?...and the causes mentioned for RROD were already known ages back.

    1. Re:Nothing new! by rtechie · · Score: 1

      Yup. If this guy really is an insider he's going out of his way to be vague about what really happened. He's also clearly no longer with MS, and left soon after the 360 launched, because he SPECULATES about changes made to the 360 2 years ago.

  15. I rarely got such heat failures... by RuBLed · · Score: 1

    Maybe because whenever I purchase computing equipment (be it a desktop / laptop / console) that generates enough heat to scald my palms, I always buy those mini desktop fans and point it to the thing the whole time it's on...

  16. Q: My HDD died MS wants $100 to replace... by Anonymous Coward · · Score: 1, Insightful

    So yeah, my HDD died and it's gonna cost $100 to replace, is there any way to force a RRoD so they'll fix my xbox under warranty?

    1. Re:Q: My HDD died MS wants $100 to replace... by Wuhao · · Score: 5, Funny

      Have you tried playing it?

    2. Re:Q: My HDD died MS wants $100 to replace... by Slashdot+Suxxors · · Score: 1

      Wrap it in a towel and stick a blow dryer onto it.

    3. Re:Q: My HDD died MS wants $100 to replace... by Ron_Fitzgerald · · Score: 1

      I am waiting for my 20GB drive to fail so I have a reason to get the 120GB version. It might be a good time to upgrade for you. Not trying to be funny here.

      --
      ~ Ron Fitzgerald
    4. Re:Q: My HDD died MS wants $100 to replace... by Enuratique · · Score: 2, Informative

      So yeah, my HDD died and it's gonna cost $100 to replace, is there any way to force a RRoD so they'll fix my xbox under warranty?

      Sorry Charlie, they make you send back JUST the Xbox itself - no cables, power supplies, or hard drives. So the only possible benefit would be the free month of Xbox Live that comes with the repair and the outside chance you received updated hardware for your troubles of forcing a RRoD.

      --
      A black hole is where God divided by 0
    5. Re:Q: My HDD died MS wants $100 to replace... by Anonymous Coward · · Score: 0

      Close up all the air vents. Wrapping the unit in a towel or two would do a fine job.

      Then start playing a really GPU intensive game, something like Gears of War. The GPU will heat up the PCB, the PCB should bend, soldier joints will break, and the unit will display your desired red rings.

      I wouldn't ordinarly suggest causing a device to fail. But the thing is, the exact same design problem that causes most red rings is very likely to have caused your hard drive to fail. Hard drives often fail prematurely when exposed to excessive heat for extended periods of time.

      Because heat kills hard drives and excessive heat is the 360s largest issue, Microsoft should definitely include HD failures in their free return policy. But until they do, I suppose the above method is the only way to receive fair treatment.

    6. Re:Q: My HDD died MS wants $100 to replace... by Lost+Engineer · · Score: 1

      That happened to me, too. They offered to replace it. Instead I took it apart attempting to recover my valuable data (seriously the number of hours I put into oblivion is worth a hundred bucks easy, although I realized fixing it was a long shot and would void my warranty), so I didn't actually get it replaced. This was a good while ago, just after I bought the unit, though.

    7. Re:Q: My HDD died MS wants $100 to replace... by iainl · · Score: 1

      You may indeed be getting updated hardware, so XBox returns are asking you to stick the power supply in as well now. They might just repair things, but you might get a shiny new Falcon-based box, and those have different power bricks.

      --
      "I Know You Are But What Am I?"
    8. Re:Q: My HDD died MS wants $100 to replace... by Guppy06 · · Score: 1

      Tell me about it. I got mine back in Spring '06, and now the DVD tray doesn't want to open while the system is vertical, but the warranty extension only applies to RRoD issues. On top of that, I wouldn't mind trading up to an HDMI port without having to deal with the DRM issues of transferring consoles.

      I've learned with the PS2 to get my Sony console as early as possible, before they remove features, and the removal of PS2 hardware from the PS3 affirms my decision to get a 60 GB model. But I've now learned that I need to give Microsoft consoles the opposite treatment: wait until the end of its life to buy one, after they've fixed all the problems and stopped upgrading the feature set.

    9. Re:Q: My HDD died MS wants $100 to replace... by SparkleMotion88 · · Score: 1

      Sorry. When you mail it in for RRoD fix, you keep the HDD. So I don't think they'll replace the HDD for you.

  17. When will people learn by Matt867 · · Score: 2, Insightful

    You simply cannot trust a product from Microsoft not to screw up. I seriously doubt any of us Windows users haven't had to reformat at least once (of the Windows users here anyway). I bought a Zune and it was dead in a month. On top of that me and 3 friends got x-box 360's one way or another and 2 of them got the 3 RRODs(I honestly don't use my 360 much, this computer completely blows it away as far as gaming, it can boot 3 different OS's, it allows me to network myself without paying a forced subscription fee, AND it doesn't get hot enough to warp its own motherboard. Beat that Microsoft.)

    1. Re:When will people learn by Kopiok · · Score: 1

      Mass Effect.

      Microsoft wins? >_>

    2. Re:When will people learn by coaxial · · Score: 5, Insightful

      I bought a Zune Well there's your problem right there.

      Honestly. You're ranting about how bad Microsoft is and how stupid anyone is to buy a Microsoft product, but you go on to give an entire litany of all the products you repeatedly purchase and how they repeatedly suck. Apparently, you haven't learned your lesson, and by your own standard, are a fool.

      this computer completely blows it away as far as gaming, it can boot 3 different OS's, it allows me to network myself without paying a forced subscription fee, AND it doesn't get hot enough to warp its own motherboard. Beat that Microsoft. Well given that your machine boots XP, or as I strongly suspect given your apparent propensity to purchase anything Microsoft, Vista, I don't think Microsoft has to beat that. They have your money, and another customer on the upgrade treadmill.
    3. Re:When will people learn by nelsonen · · Score: 1

      The machine i am writing this on is my main PC, and it has been running the same install of windows XP since i built it in december 2004. Windows generally won't screw up if you don't let it get infected and don't install broken software. The single biggest cause of reloading i have seen at work is from busted supposedly industrial strength anti-virus software going beserk and then not being able to uninstall itself. Something like AV software that digs deep into the O/S and then fails isn't the O/S's fault, at least not by itself.

    4. Re:When will people learn by DerekLyons · · Score: 1

      You simply cannot trust a product from Microsoft not to screw up. I seriously doubt any of us Windows users haven't had to reformat at least once (of the Windows users here anyway).

      Been running Windows since 3.1.... Three XP machines currently in this computer room.
       
      Not one reformat.
    5. Re:When will people learn by mad_minstrel · · Score: 1

      It also costs a couple of times as much as a 360.

      --
      May the source be with you.
    6. Re:When will people learn by Jesus_666 · · Score: 1

      Well, XP is a somewhat sensible choice for gaming. It was a lump of dirt, but Microsoft has polished it over the course of six years until is actually resembles a viable operating system. It's certainly better than their console.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    7. Re:When will people learn by Chrisje · · Score: 1

      Seriously, the bashing-microsoft thing is getting ridiculous on this forum. I had an HP Pavilion PC for 2.5 years which I had to "reinstall" because the primary HDD went dead. The XP installation on it was running fine & dandy for all that time. Without Anti-Virus or Firewall software installed on it, for that matter. Never have stability issues in Win XP unless I'm running particular games where I *know* it's the game that's dodgy.

      But all that aside, you claim to hate MicroSoft with a passion yet you run Windows, buy an Xbox 360 and own a Zune? Jezus. I *like* windows XP, but I still own a Wii and an iAudio 30XL. Curious world, this is.

    8. Re:When will people learn by mymaxx · · Score: 1

      Are we reading the same comment? Since when is two products a "litany"?

    9. Re:When will people learn by Matt867 · · Score: 1

      I don't know what kind of ill-informed world you happen to live in but, I hate to inform you that there is a holiday called Christmas. It commonly involves well-meaning family members getting you something you don't want/need but they think you will enjoy. Do you honestly think I would be bashing Microsoft if I willingly bought all of that junk? Do you honestly think Microsoft is good?

      Also, Windows XP is a great operating system for a huge variety of things, I personally use it allot (mostly for gaming) but, it is incredibly unsecure. I would dare say it's by far the most unsecure OS around today(Don't get me started on Vista).

      I would also like to say I really liked my Zune, when they went on sale for $100 dollars it was a steal and I purchased it myself. Unfortunately it broke, as did the one my friend got from Christmas that year. I go on to say while it was a decent MP3 player(once you got it all working) EVERYTHING about the software was a gigantic pain in the ass.

    10. Re:When will people learn by sco08y · · Score: 1

      I can honestly say using them since 1986 I've taken a Mac in for service once, because it was a known defect and was fixed for free. I've owned six and each time I either sold it or donated it to upgrade to a new machine, usually after six years of service. My iPod, now five years old, still works, after I bought a battery replacement kit.

      It really never ceases to amaze me that when you can get a reliable machine, how much crap people will put up with for the false economies of a PC.

    11. Re:When will people learn by Sangui · · Score: 1

      And my 4th gen iPod died after a year of use, and my 5th gen iPod is a bitch to turn on and off. I'll be buying an iAudio XL pretty soon.

  18. What I don't understand... by feepness · · Score: 5, Interesting

    Is why it's still hot when the fans sound like a 737 revving for takeoff. The PS3 is pretty much silent, has more stuffed into the box, and has a nearly flawless record!

    1. Re:What I don't understand... by FuturePastNow · · Score: 4, Informative

      If you look at "take apart" pictures on the web, it looks like about one-third to half of the PS3 by volume is heatsink. It has a single large fan that spins slowly, vs. two small fans on the 360.

      You can use the same principles to build quiet computers- large heatsinks with big, slow fans cool more quietly and more effectively.

      --
      Give a man fire, and you warm him for the night. Set a man on fire, and you warm him for the rest of his life.
    2. Re:What I don't understand... by TheHawke · · Score: 1

      They put a set of Delta fans in there. More specific, the fastest turning, loudest model that Delta has on the market for that size.

      That is how bad the heat issue is with the 360. If they put anything slower or less CFM, their little 360 would cook at 360 degress, and then some.

      --
      First rule of holes; When in one, stop digging.
    3. Re:What I don't understand... by mjwx · · Score: 1

      Is why it's still hot when the fans sound like a 737 revving for takeoff
      Now I have travelled on a 737 and I can assure you the compressors are not that loud.
      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    4. Re:What I don't understand... by Anonymous Coward · · Score: 0

      The PS3 is pretty much silent, has more stuffed into the box, and has a nearly flawless record! Yes, but the PS3 isn't cheap. The XBox 360 is, comparatively. Sometimes you get what you pay for, and there are a lot of people on, say, Slashdot, who'll go for cheap and sort of works over expensive but quality build.
    5. Re:What I don't understand... by Anonymous Coward · · Score: 0

      Bad engineering design? Fluid dynamics and heat transfer are a particularly complex and non-linear fields. The heat being removed doesn't depend solely on the speed of the fluid at the intake/exhaust, but also the design of the heat sink, the pressure drop due to obstructions from component placement, etc. You can try to overkill the spec of the fan, but that doesn't guarantee that the air flow can cool down a component at a specific location. I suspect that's what happened: MS engineers didn't do enough analysis but they simply 'solved' it by sticking a powerful fan. When the space is a premium and you've got very hot components, slapping and stacking them together are a recipe for a billion dollar loss.

    6. Re:What I don't understand... by frieko · · Score: 1

      Common misconception. That roar is mostly the DVD drive, not the fans.

    7. Re:What I don't understand... by jimicus · · Score: 1

      The PS3 is pretty much silent, has more stuffed into the box, and has a nearly flawless record!

      For all Sony's faults, they are still fundamentally an electronics engineering and manufacturing firm.

      For all Microsoft's faults, they are still fundamentally a marketing firm - albeit a remarkably successful one with just one client.

    8. Re:What I don't understand... by Anonymous Coward · · Score: 0

      I don't think that's the fans - I think that's the DVD drive...

    9. Re:What I don't understand... by Tom · · Score: 1

      It's more expensive to carefully engineer stuff, and heat is one of the main problems in high-end electronics, and one of the most difficult (read: expensive) to mitigate.

      --
      Assorted stuff I do sometimes: Lemuria.org
    10. Re:What I don't understand... by tgd · · Score: 1

      Exactly. Take the disc out and the 360 is silent.

    11. Re:What I don't understand... by wagemonkey · · Score: 2, Insightful

      Ohhh - you mean the PS3 was properly designed as a domestic appliance...

    12. Re:What I don't understand... by mahlerfan999 · · Score: 1

      Yes, but the PS3 isn't cheap. The XBox 360 is, comparatively. Sometimes you get what you pay for, and there are a lot of people on, say, Slashdot, who'll go for cheap and sort of works over expensive but quality build. Well I disagree. I bought my 360 for $350 and it's the 20 GB model. The 40 GB ps3 is just $50 more for the same features plus a few more, I'd hardly call that cheap versus expensive.

      I thought the ps3 was expensive too and lacking in games several months ago, but I think the ps3 is viable now for gaming-- the price has way dropped, and there are a ton of games for it now. I think that the usual arguments for why the ps3 can't compete are no longer valid.
    13. Re:What I don't understand... by steveo777 · · Score: 1

      True. If the disc isn't spinning the 360 is pretty darn quiet. Problem is that every once in a while my Elite system will begin to make that wonderful vibrating spinning noise. The one that makes you think about putting extra rubber pads on it so it doesn't harm your wood floors. I think the noise is also associated with a dying drive. woo hoo...

      --
      This sig isn't original enough, it's time to come up with something witty...
    14. Re:What I don't understand... by Chrisje · · Score: 1

      Pretty much silent? How about completely?

      My Wii has performed flawlessly for countless hours. But the only thing I have heard from it is the soft whir of the game disc spinning inside it. And it don't get particularly hot.

      Oh. Yeah. You're gonna complain it's a weak box now.

    15. Re:What I don't understand... by Anonymous Coward · · Score: 0

      This is what i love most about the PS3, the massive fan and heatsink.
      They definetly thought a good deal more about heat-removal this time around.

      If only Microsoft never took Sony seriously when they mentioned the date of release for PS3, maybe they wouldn't have rushed and cut corners trying to get it out so quickly (I mean seriously, even i knew they couldn't have released it at the date they said, i thought Microsoft have super secret spies everywhere? )
      Although seeing as they have "infinite" money compared to most companies, they could afford to risk it.

      Talking of fans, stupid Dell BIOS was buggy and is causing my fan fire up at 100%.
      I should go download that update now actually, the FTP was timing out yesterday D:

    16. Re:What I don't understand... by feepness · · Score: 1

      Pretty much silent? How about completely?

      My Wii has performed flawlessly for countless hours. But the only thing I have heard from it is the soft whir of the game disc spinning inside it. And it don't get particularly hot.

      Oh. Yeah. You're gonna complain it's a weak box now. 1. I didn't mention the Wii, you did. It is in a different market position.
      2. You used the word completely and then mentioned you could hear it. I don't think that word means what you think it means.
      3. Whether or not it's "weak" is separate from simply saying it has a significantly lower power consumption and does not include a harddrive.
    17. Re:What I don't understand... by Anonymous Coward · · Score: 0

      I don't know, when my PS3 gets hot it screams a lot louder than the 360. Most of the noise in my 360 is from the DVD Player

  19. cheap repairs by ryu1232 · · Score: 1

    The RROD makes me wonder if it would be cheaper to pick up a broken Xbox360 from ebay and fix it myself. I have read that a lot of repairs breaking out the soldering iron, and reapplying heating compound. I'd also like to know if anyone has purchased an xbox 360, and before using it, rebuilt/replaced the cooling infra structure. One common solution I have read about is using an antec usb laptop cooler underneath the unit as a precautionary measure. I'm not sure I want to spend $300 when I can fix xomeone elses with a dremel tool, some silver compound, and a soldering iron.

    1. Re:cheap repairs by Blackknight · · Score: 4, Informative

      I've done it, didn't even need a soldering iron. All you need is some 10-32 x 3/8 and 10-32 x 1/2 machine screws along with some #10 nylon washers. You'll also want some Arctic Silver paste to replace the cheap crap that MS uses on the CPU and GPU.

      Take the system apart and remove the xclamps that hold on the heat sinks, clean up the old thermal paste and apply new stuff. After that you insert the screws (they thread right into the heat sink dies) and tighten everything down.

      On my system I also had to cut out the little square panel that's under the processors, for some reason it was causing the board to flex and not boot.

      There's a thread on how to do all of this located at http://forums.xbox-scene.com/index.php?showtopic=471958

      You may save a little money going this way but most of the broken systems I found on Ebay are still about $200, if you want to take a gamble and enjoy working on electronics it's a good option though.

    2. Re:cheap repairs by king-manic · · Score: 1

      The RROD makes me wonder if it would be cheaper to pick up a broken Xbox360 from ebay and fix it myself. I have read that a lot of repairs breaking out the soldering iron, and reapplying heating compound. I'd also like to know if anyone has purchased an xbox 360, and before using it, rebuilt/replaced the cooling infra structure. One common solution I have read about is using an antec usb laptop cooler underneath the unit as a precautionary measure. I'm not sure I want to spend $300 when I can fix xomeone elses with a dremel tool, some silver compound, and a soldering iron.

      Part of the RROD problem is that the motherboard actually physically warps and destroys itself. So unless you have cheap access to good 360 boards or have some auto magical silicon repair kit/re-lithographer I'd stick to just buying a 360 new.
      --
      "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."
    3. Re:cheap repairs by revengebomber · · Score: 1

      You payed $400 for a system, $200 more over its life for online "service", and you seem to be okay with having to rip it apart and reapply the thermal paste, and install new hardware to hold the heatsink down.

      Ladies and gentlemen, I present to you the Microsoft Consumer.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    4. Re:cheap repairs by Blackknight · · Score: 1

      Who said I paid $400 for it? A used system on Ebay does not cost that much, I bought a broken system ON PURPOSE so that I could fix it.

  20. Real problem by webmaster404 · · Score: 0, Troll

    In other news, MS disclosed in a press report that internet pirates were the cause of the failures pirates were also blamed for the slow Vista sales, and how Microsoft Bob failed.

    --
    There is no "disagree" moderation, and troll, flamebait and overrated are not valid substitutes
  21. GPU and the DVD drive. by Hamster+Lover · · Score: 4, Interesting

    The very first thought I had when I saw tear down photos of the 360 hardware around the time the console was first released was how idiotic it was to place the DVD drive directly over the GPU, which had a pathetically inadequate heatsink in comparison to the CPU. I am not any sort of engineer, but years of tearing apart and building computers led me to conclude that the particular arrangement of the GPU under the DVD was poorly thought out.

    1. Re:GPU and the DVD drive. by Anarchitect_in_oz · · Score: 1

      I'm not engineer either.
      Still i would have thought a smart idea would be for the Airflow guide to channel air flow over both heat sinks.

      The pictures would suggest otherwise.

      --
      "Call us when the New age is old enough to drink" Beck
    2. Re:GPU and the DVD drive. by Anonymous Coward · · Score: 0

      I am not any sort of engineer Yes, we can tell.
    3. Re:GPU and the DVD drive. by Anonymous Coward · · Score: 0

      I thought the exact same thing when i saw the 360 "broken down" videos and pictures.
      My first thoughts were "ooo, what the... that doesn't look too healthy" (when seeing the DVD-GPU configurations)

      That is probably the main reason why the consoles failed so much, there just wasn't enough heat getting taken out of the system from around that area and it just built up until RROD'd!

      Heres hoping the newer Falcon models won't die so much, i may actually get one now.

  22. Re:The Blessing And Curse Of The Xbox/HD-DVD Crowd by Anonymous Coward · · Score: 0

    Sad but true. Also applies to Microsoft's operating system. Buggy, insecure, poorly designed, yet it gets sold over better offerings.

    I'm no fan of Apple or Sony, but those two options are infinitely better than the garbage Microsoft offers. If Microsoft wasn't so insanely wealthy and in the government's pockets, they'd be out of business for selling defective garbage by now.

  23. Most probably cause of a red ring of death... by Anonymous Coward · · Score: 1, Funny

    ...is a vindaloo.

    1. Re:Most probably cause of a red ring of death... by Anonymous Coward · · Score: 0

      It's all fun and games until the oil hits the anus.

  24. At least they are replacing the bad ones by kyle6477 · · Score: 1

    Look at the bright side: they admit the failure and going their best to replace the bad Xboxes... My brother just got his back last week from his RROD. ~Silver~

  25. Re:The Blessing And Curse Of The Xbox/HD-DVD Crowd by heinousjay · · Score: 0, Troll

    Hahaha yeah, so long as we pretend that Sony entered the console business last Christmas, this makes sense. You've made a fantastic argument so long as reality isn't taken into consideration.

    --
    Slashdot - where whining about luck is the new way to make the world you want.
  26. OB Venture Brothers tie-in? by Aereus · · Score: 5, Funny

    This reminds me of the episode of Venture Brothers where they go to the space station and it has a single red light labeled "Trouble" that blinks when any problem occurs... :)

    1. Re:OB Venture Brothers tie-in? by Ox0065 · · Score: 1

      except that here, when the red light turns green, it means we are go for produce launch.

      --
      thx e
  27. Re:My SNES has pennies in it... by secretwhistle · · Score: 2, Informative

    Not only that, but most hardware issues could be resolved by a) blowing into the cartridge slot or b) into the cartridge itself.

  28. Re:The Blessing And Curse Of The Xbox/HD-DVD Crowd by tholomyes · · Score: 4, Insightful

    Are you high? Don't buy first-rev hardware, and don't buy add-ons for "next-gen" video formats that are (a.) only marginally better than current-gen offerings and (b.) are in the middle of a format war. Problems solved. The 360, a gaming console, sold itself to the crowds because it has good fucking games.

    And while I do know people that are MS-exclusive fans, I honestly have never met anyone who has said-- of virtually any product-- "I will buy a product from any random manufacturer as long as it's not X, Inc." Anyone who's that concerned about who the "Evil Manufacturer" is isn't going to just blindly choose any secondary option, especially not from Microsoft. They're not exactly a "warm fuzzies" megacorp.

    --
    When did the future switch from being a promise to a threat? -C. Palahniuk
  29. Microsoft inventing their own terminology as usual by Anonymous Coward · · Score: 5, Insightful

    "Digital backbone" and (my favourite) "core digital error". As usual, Microsoft having to come up with their own terminology for what the rest of the real world would refer to as "hardware flaw" or "engineering mistake".

    We'd better start calling the RROD the "ruddy halo of definitive binary turkey washout".

    Microsoft -- reinventing the wheel... into some kind of odd mix between a rhombus and a Moebius strip.

  30. Solution by Anonymous Coward · · Score: 0

    Buy a Playstation 3.

  31. Put your hand on a Wii sometime by Anonymous Coward · · Score: 0

    The Wii gets hot too. Especially, counterintuitively, in standby mode, so it's practically scorching 24/7 (because the electronics are on for WiiConnect24 but the fans stay off). And yet it doesn't have the pervasive reliability issues.

    1. Re:Put your hand on a Wii sometime by kuzb · · Score: 1

      Untrue, before they patched it to turn the fans back on (while it was in standby with WiiConnect24 active) when the thermal monitor detected dangerous levels of heat, these too were failing. I had a friend who had to send his back because the video subsystem in one died. Fortunately this issue has since been patched, so if your firmware is up to date, it shouldn't be an issue.

      --
      BeauHD. Worst editor since kdawson.
  32. Preventative pictures? by Anonymous Coward · · Score: 0

    It would be more insightful to have break-out photos across revisions and versions.

  33. Support Issues by mongoks · · Score: 1

    I got the RROD in December and went through the process to get a replacement unit. I was okay with this but when I get the replacement unit, it had issues reading media. Any DVD would eventually freeze up a certain location and some games would have spots that were impassable. I contacted support and the experience sucked. I was pretty upset that they would not ship out a replacement without instead having me send back the unit (this time including power brick and cord when it was obvious it was a problem with the DVD drive). To make up for this, they offered me my choice of 4 bargain bin games and then sent the wrong one. The box to ship back my defective unit arrived about 1.5 weeks after I made the call. Now with Blu-Ray becoming the preferred format for hi-def DVD, I may just go PS3.

  34. Heat Sink Design Flaw by Blackknight · · Score: 4, Interesting

    The biggest cause of failures that I've seen on the Xbox commmunity forums is from MS' flawed heat sink clamp design. Take off those damn x-clamps and 90% of the time the system will boot right up without a problem.

    Here's a thread with more details, and instructions.

    http://forums.xbox-scene.com/index.php?showtopic=595746

  35. Ringu? by Chas · · Score: 4, Funny

    So you see the ring and your XBox dies...

    There's a movie in there somewhere...

    --


    Chas - The one, the only.
    THANK GOD!!!
  36. Did I miss the part where this was different? by UserChrisCanter4 · · Score: 0, Flamebait

    Seriously, this is no different than any other game console out there in the CD era.

    I went through two dead PS1 consoles before I got to one that lasted. Go google about turning a PSX upside down; the original models (with discrete RCA jacks on the back) had serious overheating problems that caused FMVs to stutter and skip like mad. One of the most common fixes in that era was turning the unit upside down to allow more air to circulate. The same gen PSXs and the 1st major revision (when they went to an A/V Multi-out port) also had serious problems with failing laser "eyes" and scratching discs. During the PSX's popularity, it was relatively easy to find cheap replacement lenses from third parties because it was such a common failure point.

    The PS2 had its own host of problems, and I replaced the first one I had after it scratched the crap out of two of my games less than a week after I camped out to buy one on launch day. Sony's kind advice, "take it back to the store and get another" was sort of worthless given that none were available immediately following the launch, and it took two hours of arguing on the phone before they agreed to replace it under warranty. Outside of my anecdotal evidence, the PS2's problems with CD-ROM games (google PS2 blue disc fix) are pretty well known. Apparently the CD laser, but not the DVD one, had a tendency to warp out of alignment after repeated use, but it wasn't as big an issue since most games were on DVD after the first year or so. It's an easy problem to identify since PS2 CD-ROM games have a blue-tinted surface.

    Dreamcast? Well, it wasn't really out there in the same kind of numbers as the other two, but I do remember a lot of people having problems with the analog triggers on the controllers; the springs would fail and the trigger would depress in permanently or stay permanently out. Fixing it on your own wasn't too tough, but it's still a pretty fundamental design flaw. And as for controller failures...

    PSP: The original japanese model had a button (triangle or square, I believe) that pretty much continuously failed. Apparently the mechanism inside was just off-center enough that repeated use of the button caused it to become permanently depressed.

    Hmmm... XBox: Certain models of DVD drives were extremely prone to failure, and MS switched suppliers three or four times looking for better sources. I replaced mine, but in fairness it was four years after I bought the unit.

    So, (surprise!), once the game industry moved to the optical world with all of the extra moving parts, things started going downhill. This also happened to coincide with the point when game consoles started requiring fans and serious heatsinks to compensate for the heat output. Are we seriously surprised here that sub-$350 hardware fails? I mean, I'll definitely grant you that the RROD is more frequent than some of the older problems, but it also represents a myriad of failure scenarios. If the PSX had an "error" light that lit up for its various problems, there'd probably be more out there about the failure light than there is about the individual failings. And don't forget what one /.er aptly described as the "internet bullhorn effect." People bitch like mad about their problems online and the skewed sample makes it look like there are far bigger issues than there actually are. This article's 30% failure number simply doesn't match up with what anyone else has reported or what seems to be the case anecdotally for many.

    But even if we grant the 30% number, MS has actually done the right thing here and extended everyone's coverage for RROD failures. There have been plenty of similar scenarios in game console history of common failure points, but thus far MS has been the only one who actually sucked it up and did something for people. As much as I dislike some of what Microsoft does and has done, they've gone a lot further in this scenario than any other company has been willing to. If you're super-concerned, just add $40 t

    1. Re:Did I miss the part where this was different? by secretwhistle · · Score: 1

      During the PSX's popularity, it was relatively easy to find cheap replacement lenses from third parties because it was such a common failure point.

      Apparently the CD laser, but not the DVD one, had a tendency to warp out of alignment after repeated use...

      I wonder if this has just been a Sony problem in general. I went through multiple PS1's and PS2's and the issue was always with the lens/mechanism. I have also had CD laser/lens/mechanism problems with a Sony Discman and a couple of Sony boomboxes in the past.

      Despite this, I'm still a Playstation fan. They've always had the software advantage... until now. Hopefully, things will turn around in the near future but if the new Katamari games stays XBox exclusive, I may be purchasing a 360 first.

      However, I will not buy any other Sony audio products (no "software" advantage).
    2. Re:Did I miss the part where this was different? by Gandalf_Greyhame · · Score: 1

      Ok, first things first - I do not own an XBox 360, or a PS3. However, I am leaning towards the PS3, when there are some more games available for it, and/or my PS2 finally dies.

      Now, having said that I have about 12 friends who DO have 360s, and of those 12, only 1 has not yet had to be replaced due to RRoD, and one of those twice. So, whilst you downplay the 30% fail rate, here is a small sample where there is almost a 100% failure rate. I know, from statistics, that the sample size is too small to be statistically relevant, however it is significant enough to deter me from purchasing one.

      Oh, and one of the 360s had a non-RRoD failure, 2 weeks out of warranty. And my PS2, purchased in December 2001, still runs without any problems. Enough said really

      --
      I am not stubborn. I am right!
    3. Re:Did I miss the part where this was different? by Gandalf_Greyhame · · Score: 2, Funny

      "Fast, cheap, reliable, pick any two" when you go to buy any videogame system.

      You mean "Fast, cheap, reliable, Microsoft*, pick any two"

      * Microsoft counts as two

      --
      I am not stubborn. I am right!
    4. Re:Did I miss the part where this was different? by UserChrisCanter4 · · Score: 1

      At this point I'd probably agree with you. There aren't enough PS3 exclusives to make me buy one, but if I didn't have a 360 the equation would look rather different. My PS2 from November of 2000 still works, but that was the replacement, and the first one did kamikaze some games as it died.

      Again, to play the anecdotal game - I'm a high school teacher, and kids know from the occasional conversation that I play videogames. Two of my students in the last two years have had RROD failures, but that's out of a pool of at least 30 kids who I know have 360s.

      Personally, the failure issue doesn't really bother me. Like I said, MS has the RROD covered and the warranty is another $40. From here on for a while I'm good, and as a worst case scenario it fails and I could end up with the upgraded 65nm chip version with HDMI. I guess I'd be without the XBox for a couple of weeks, but it's not as though I live on the thing anyway.

    5. Re:Did I miss the part where this was different? by Anonymous Coward · · Score: 0

      "There aren't enough PS3 exclusives to make me buy one"

      LOL!

      "Personally, the failure issue doesn't really bother me. Like I said, MS has the RROD covered and the warranty is another $40. From here on for a while I'm good, and as a worst case scenario it fails and I could end up with the upgraded 65nm chip version with HDMI. I guess I'd be without the XBox for a couple of weeks, but it's not as though I live on the thing anyway."

      My god, what a total loser.

    6. Re:Did I miss the part where this was different? by UserChrisCanter4 · · Score: 1

      I rented the new Katamari game for a few weeks, and let me be the first to tell you: don't let it make you buy a system. Katamari Damacy was a new and innovative take, but the new one has a very distinct "been there, done that" feel. It's essentially identical, even down to the quality of the graphics. Save yourself some time and just play the original or We Heart Katamari, because Beautiful Katamari is basically the same.

    7. Re:Did I miss the part where this was different? by UserChrisCanter4 · · Score: 1, Redundant

      I really hate to reply to my own post, but the flamebait mod here has me wondering: I thought the /. community had left the "Hurrrr... M$" mindset behind somewhere around 2001 or so.

      The Cliff's notes version of my post is:

      1) Most game consoles since the CD Era have had known, repeatable problems; in some cases, these problems are so widespread that merely googling the description or the fix will net you pages and pages of information.

      2) I doubt that 30% is an accurate representation of the XBox 360's problems. Even if it is, though, MS is the only company from the entire set in point 1 that has actually stepped up and taken responsibility. Wow, that's a pretty decent thing to do when you run into a known defect, especially considering that many other companies have fixed the defect for subsequent models and told earlier owners that they can always buy a new one.

      3) If you're genuinely concerned, $40 gets you two years of all-inclusive coverage in addition to the three years of RROD coverage from MS.

      So I guess it was the fact that I sort-of praised MS that got somebody angry? Because, truly, that post was a classic example of flamebait and deserves to sit alongside "Why would anyone use Vi?" and "It's taken 17 minutes to copy this file."

    8. Re:Did I miss the part where this was different? by Sangui · · Score: 1

      My release Sega Saturn works to this day. It hasn't failed yet.

    9. Re:Did I miss the part where this was different? by UserChrisCanter4 · · Score: 1

      Yep, mine does too. The original controllers had some issues with failing buttons (has Sega ever made a controller that didn't?) but the revised controller didn't show many of these problems. I can't honestly speak about Saturn reliability, though, because it dropped off the map in the US so quickly that it's hard to know how many never showed problems because people had stopped playing them.

    10. Re:Did I miss the part where this was different? by Headw1nd · · Score: 1

      I don't have mod points today, but someone who does should step in here. This post is obviously not flamebait, and needs to be modded to a nonzero integer. It's getting kind of annoying seeing people modded down for bucking the prevailing opinion, regardless of how correct that opinion may or may not be.

  37. So not surprised by Anonymous Coward · · Score: 0

    I read this a couple of days ago. Basically, the gist of the article is: 1. They didn't resource properly. 2. They figured they'd make up any problems that occurred on the back end. Typical Microsoft. They make crap, throw it out the door and when you complain they take you off to the side and try to make you happy (or at least shut up). I know I won't buy a 360 ever. Why roll the dice on that piece of crap. And you can bet I wouldn't take a Zune even if you gave it to me for free. At the end of the day, we all know that Ballmer is a fracking idiot and is killing what little good that company had.

  38. Re:I once hear from HP about ATI chips causing hea by king-manic · · Score: 3, Interesting

    How's the PS3 doing? I've not heard much in the way of failures there. Just stuff on slow sales due to pricing and the Blue-ray/HD-DVD wars. Any of those PS3 clusters showing signs of over heating? I ran folding at home for 2 days just to see. MY house didn't burn down so I'd say it's alright.

    PS. it's in a under ventilated wood/glass cabinet along with my digital cable box. Ironically the cable box gets hotter. I probably should remove the back to allow better air flow.
    --
    "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."
  39. Red Ring Huh? by FrankDrebin · · Score: 0, Flamebait

    Red Ring Problems

    I had no idea the goatse guy worked for Microsoft.

    --
    Anybody want a peanut?
    1. Re:Red Ring Huh? by Ox0065 · · Score: 1

      Can you picture Balmer reclining in a boat?

      --
      thx e
  40. We don't all have this issue by kuzb · · Score: 1

    Mine is a year and a half old now, still works like the day I bought it.

    --
    BeauHD. Worst editor since kdawson.
    1. Re:We don't all have this issue by NuclearKangaroo · · Score: 2, Funny

      My condolences.

    2. Re:We don't all have this issue by ilovepolymorphism · · Score: 1

      Did it work on the day you bought it? Kidding aside. I wonder how many people are actually affected by problems like this. I haven't had my 360 for long, but it seems like a good product to me.

  41. Re:Sometimes I hope Microsoft AI conquers the worl by edwardpickman · · Score: 2, Funny

    You'll know when it happens, all your electronic devices will turn to blue screens.

  42. Re:Sometimes I hope Microsoft AI conquers the worl by vbotka · · Score: 1

    Ubuntu (Linux) is not going to fail. There are no problems with MythTv (Linux multimedia centre). It pays you in time.

    --
    Vladimir Botka
  43. BGA-problems by mach1980 · · Score: 2, Interesting

    BGA:s have always been a pain to work with. Ericsson had similar problem during the 90s with some of their mobile phones.

    If you think thermal expansion is hard think about the stress introduced in a SMA due to users pressing buttons.

    --
    Break the sound barrier - bring the noise.
  44. Re:The Blessing And Curse Of The Xbox/HD-DVD Crowd by Anonymous Coward · · Score: 0

    I used to consider myself a Sony fanboy. All my computers run linux. I will never buy a HD-DVD player, although I do have an HDTV. I even own a Wii and plan to buy a PS3.

    Still, the Xbox360 is a better product than the PS3 or the Wii. It has a better selection of games and xbox live is amazing. The only thing wrong with the 360 is that it breaks fairly often. Still, that doesn't happen to most people despite the few unlucky people you hear about who have it happen over and over. Even when they do break down, Microsoft will fix it for you.

    Another thing... I've never met anyone who has a hatred for Sony but a love for Microsoft. I don't think that's possible.

  45. Actions speak louder than words by OrtegaPeru · · Score: 1

    Aside from people who have to use it for work, all you have to do is stop buying their stuff. (Yeah, it's really that simple)

  46. RRoD is the new BSoD by dattaway · · Score: 1

    Google confirms it:

    421,000 hits for RRoD
    1,670,000 hits for BSoD

    Impressive considering the Xbox to Windows ratio.

  47. Ring... by Bootarn · · Score: 1

    That would make MS "Lord of the Rings". Bad joke, I know. Just had to say it :)

  48. my... by cosmocain · · Score: 3, Funny

    ...coffee machine's got the same problem. almost every day there's a ring of red light flashing and it stops working, but then i refill the water and the RRoD disappears. Maybe you should try this with the Xboxes as well - i'm almost sure that the RRoD will disappear INSTANTLY!

    1. Re:my... by Floritard · · Score: 1

      No mod points here, but this was just precious.

  49. Re:My SNES has pennies in it... by Ailure · · Score: 2, Informative

    That would only fix problems temporarily, but might cause worse one later since blowing into the cartridges corrodes the contacts a bit due to the moisture from your breath. Never had problems with SNES carts either way. Only the NES been the problematic of the older consoles.

  50. Makes wonders for a local store though by brainlessbob · · Score: 2, Interesting

    I got RROD a few months back but since I heard microsoft was slow on repairs I contacted a local console mod store. I payed 80, they fixed it and I got it the day after. Even got 1 year warranty on the repair. They makes alot of these repairs and makes a good amount of money from it. Most of their costumers are ones that have no warranty or wants it faster than the weeks it takes for microsoft to fix it.

  51. Re:The Blessing And Curse Of The Xbox/HD-DVD Crowd by jerw134 · · Score: 1

    I've never met anyone who has a hatred for Sony but a love for Microsoft.
    Hello there, it's nice to meet you!
  52. Well they named the console right... by Anonymous Coward · · Score: 0

    ...though I always thought the 360 was referring to 360 degress of angle, it also aptly apply as 360 degrees celsius.

  53. No more BSODs... by Myria · · Score: 2, Interesting

    Windows XP and later reboot instead of show a BSOD when it bugchecks. This can be disabled, but only a small percentage even know about it. Sneaky Microsoft marketing tactic there.

    --
    "Screw Sun, cross-platform will never work. Let's move on and steal the Java language." - Visual J++ Product Manager
    1. Re:No more BSODs... by TheThiefMaster · · Score: 1

      It still shows a BSOD, then reboots after it's finished displaying it. You might only see a flash of blue, but it is still there.

  54. Alarming trend!! Run away! Run Away!!! by rts008 · · Score: 1

    *FUD Alert!*
    BSOD, RROD, what's next, the TROD(Technicolor Ray Of Death)? *eyes MS Natural MultiMedia Keyboard...Rabid Keyboard Of Death?!?!?!?....picks up hammer...*

    As I look around, I am so glad this basement has no Windows!

    --
    Down With Slashdot BETA!!! I've been around the corner and seen the oliphant; you can only abuse me from your perspecti
    1. Re:Alarming trend!! Run away! Run Away!!! by Anonymous Coward · · Score: 0

      I wouldn't be too surprised to hear about Vista hitting customers with a prismatic spray.

  55. Re:Sometimes I hope Microsoft AI conquers the worl by Anonymous Coward · · Score: 0

    Ubuntu is Linux?

  56. Re:Sometimes I hope Microsoft AI conquers the worl by sortius_nod · · Score: 2, Funny

    Now I know where that term comes from... it's not crashing computers, it's M$'s ulterior motive - to take over the world!

    "it's Pinky, Pinky and the brain brain brain brain brain brain brain brain brain brain brain brain"

  57. Amazing by black_lbi · · Score: 0, Troll
    From the TFA:

    The number of cycles and the amplitude of temperature change from low to high determine how quickly it will fail. Certain games will consume more bandwidth on the GPU, which has the most substandard thermal solution on the mother board, making it a lot hotter, warping the mobo and flexing the solder joints. Weak joints fail quickly. The better the game, the more often it will be played, again accelerating failures.
    WHAT
    THE
    FUCK?!?!

    Only a certain amount of bandwith should be used, or else? I don't know if it's just me, but shouldn't it run for as long as I want? With whatever game I want? Without breaking I mean ...

    Another little gem:

    I imagine the next big outrage will be when some of the folks who waited till Falcon to buy a console for reliability reasons, and has to send it in for service, gets a Xenon back!
    1. Re:Amazing by nschubach · · Score: 1

      What's even better is (from what I understand of the 360 architecture) that the CPU uses the GPU to get access to the memory, so in restricting "use of the GPU bandwidth", you are effectively reducing the CPU load or not using the CPU at all.

      --
      Every time I start to have faith in humanity, I ruin it by driving to work between 7 and 8 am.
  58. insider? then where are the numbers? by Anonymous Coward · · Score: 0

    Come on, an insider should be able to give us manufacturing metrics and failure rates beyond just a percentage (which we don't even get here). What is the expected, targeted failure rate on each of these subsystems? C'mon, don't bust in like you're an insider without putting inside information on the table. Let's hear about costs, let's hear about changing vendors during the project life cycle. Let's see comparisons between your failure and your competitor's.

  59. It's not yet version 3 by Tom · · Score: 1

    Has everyone forgotten the old wisdom regarding microsoft products? Never buy before they release version 3, everything before that is alpha.

    Translation table:

    rest of the world - MS
    pre-alpha - version 1.0
    alpha - version 1.0
    beta - version 3.0
    release - version 3.1
    v1.1 - version 4.0
    v2.0 - Name/Year

    --
    Assorted stuff I do sometimes: Lemuria.org
    1. Re:It's not yet version 3 by Guppy06 · · Score: 1

      Except the first version of NT was branded 3.1.

    2. Re:It's not yet version 3 by Tom · · Score: 1

      No, that's entirely consistent with the table. NT was the only somewhat good thing to ever come out of Redmond. Probably because it was designed by a different crew, as is obvious in the fact that now that they've left, it's all going downhill again.

      --
      Assorted stuff I do sometimes: Lemuria.org
  60. As a new owner of a 65nm Xbox 360 by AbRASiON · · Score: 5, Informative

    I can tell you now that mine, while only a month old doesn't get tooooo hot and hasn't broken,... THE NOISE PROBLEM IS ANNOYING.
    Yes, I said problem, it's simply un-acceptably noisy, sure if you're playing Sporty Mc Loud cheer 09 or Explosion masher 12 that's fine but for an RPG or or any adventure style game, ugh!.

    I got my PS3 and 360 within a week of each other (good deal here in Australia at the time) and the 360 is almost not being used at all due to the noise, it's just frustratingly loud AND it can't easily be fixed.

    The PS3 is quiet for 2 fantastic reasons,
    1: the developers can COUNT ON there being a hard disk inside it, so they use it, infact all games install 300 to 1000mb to the hard disk, increasing load times on the repetetive data and dropping laser wear / noise
    (not so the 360, thanks 'core' and 'arcade' models... sigh)

    2: the data per square inch on the blu ray disks is substantially more, meaning it can spin lower and still deliver data relatively quickly.

    I was playing Crackdown the other night and my g/f* called me, so I paused the game, then muted the home theatre system, I'm trying to talk to her but all i can hear is the whirr of a 16x dvd rom spinning at full speed,... big big sighs
    I own the premium ffsake Microsoft, FORCE the developers to code in, if there IS a HDD found, to utilize it properly - because right now all i'm hearing is dvd's spin, how that's going to go on the disc spin motor over the years who knows?

    While I'm on this topic:
    Everyone has likely heard that GTA4 will be better on the 360 due to better game engine code, the PS3 is running it slow (or was?)
    Problem is, one thing GTA is RENOWNED for is the constant disc access, chirp chirp chirp on PS2 and Xbox 1, HDD flash on PC - through GTA 3/ VC and SA
    Do I really want the disc thrashing about on the 360 version when I could get it for my PS3 and (likely) have the developers utilise the HDD a lot better?

    Decisions decisions.

    1. Re:As a new owner of a 65nm Xbox 360 by superskippy · · Score: 1

      I can tell you now that mine, while only a month old doesn't get tooooo hot and hasn't broken,... THE NOISE PROBLEM IS ANNOYING. Yes, I said problem, it's simply un-acceptably noisy, sure if you're playing Sporty Mc Loud cheer 09 or Explosion masher 12 that's fine but for an RPG or or any adventure style game, ugh!.
      Man, I can't wait for Sporty McLoud Cheer 09. That sounds awesome.
    2. Re:As a new owner of a 65nm Xbox 360 by Wiz · · Score: 1

      2. Data per square inch doesn't matter. I believe by all accounts, the DVD in the 360 is faster simply because DVD-ROMs have been around for ages and are well understood.

      The Orange Box on PS3/XBox360 makes for a damning view, given how the 360 loads faster and isn't as jerky (watch for the boat scene).

      http://www.joystiq.com/2007/12/14/todays-most-comparative-video-orange-box-ps3-vs-xbox-360/

    3. Re:As a new owner of a 65nm Xbox 360 by Guysmiley777 · · Score: 1

      increasing load times on the repetetive data and dropping laser wear / noise

      You're right about reducing noise, but don't you mean reducing load times? And "laser wear"? Huh? No such thing.
      --
      Coding with assembly is like playing with Legos. Coding an application in assembly is like building a car with Legos.
    4. Re:As a new owner of a 65nm Xbox 360 by Anonymous Coward · · Score: 0

      That could be a valid comparison except that Valve did the Xbox360 port themselves, while they outsourced the PS3 port to a European EA team. It has been reported that the DVD drive in the Xbox360 does have a higher transfer rate then the BluRay drive in the PS3 but that doesn't explain the jerkiness in the game.

    5. Re:As a new owner of a 65nm Xbox 360 by AbRASiON · · Score: 1

      It will reduce load times and noise as the mechanism itself is moving less.

      As for laser wear, well the laser assembly - see the PS2 which often had its one worn out due to constant access in games like GTA.

    6. Re:As a new owner of a 65nm Xbox 360 by AbRASiON · · Score: 1

      I've heard it is faster in the 360 yes but data per square inch most certainly helps in the noise stakes.
      If a blu-ray drive needs to spin the disc at 200rpm and the 360 needs to spin it at 1000rpm to acheive the same bitrate, which one will be noisier?

      Perhaps the blu-ray drive is slow in the PS3, either way the developers can make use of the install feature that they do for each game as you first run it, helping even things out.
      Ultimately, I still end up with acceptable load times and a lot less noise.

    7. Re:As a new owner of a 65nm Xbox 360 by Rogerborg · · Score: 1

      I own the premium ffsake Microsoft

      Yeah... I'd concentrate a bit less on that aspect, and a bit more on not buying another game for it. Ever.

      --
      If you were blocking sigs, you wouldn't have to read this.
  61. Put it in a hot box by Charcharodon · · Score: 1
    Too many people take their 360, PS3, media center PC home and the first thing they do is shove it into the empty spot in their entertainment center usually on top of another component and then shut the door. It's like leaving your kid in your car on a nice hot sunny day, while they go inside to buy beer.

    Infanty mortality is a perfect description how many pieces of electronics die these days.

    1. Re:Put it in a hot box by Alioth · · Score: 5, Insightful

      Since this is the natural place for living room electronics: neatly installed in some under-TV cabinet, surely it behooves the manufacturer to design their equipment to live where many people are going to instinctively put them?

    2. Re:Put it in a hot box by Jesus_666 · · Score: 2, Insightful

      Microsoft catering to the needs of the user? Come on, everyone knows it works the other way around.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    3. Re:Put it in a hot box by Charcharodon · · Score: 1
      Some people feel it's natural to shove common house hold items up their asses too, but I don't think it's so outrageous that manufacturers don't make any special efforts to account for this in their designs either.

      There's nothing natural about some of the TV cabinet's these days, and it's been more than ten years since home theater equipment, much less computers or counsels ran cool enough to be shoved into a box without expecting it to be damaged by heat. So I think people have had more than enough time to figure that out.

  62. Re:I once hear from HP about ATI chips causing hea by DrXym · · Score: 1
    How's the PS3 doing? I've not heard much in the way of failures there. Just stuff on slow sales due to pricing and the Blue-ray/HD-DVD wars. Any of those PS3 clusters showing signs of over heating?

    The PS3 is doing very well. There have been sporadic reports of issues, but consensus overwhelmingly suggests that the PS3 is a quality piece of kit that is reliable, quiet, well designed and of good quality.

  63. Re:The Blessing And Curse Of The Xbox/HD-DVD Crowd by jimicus · · Score: 2, Interesting
    I'm one.

    I will buy a product from any random manufacturer as long as it's:

    • Not a famously cheap and nasty manufacturer who wouldn't know "quality" if the big green quality monster came slavering into the managing director's office and bit him on the bum.
    • Not from a manufacturer who may not be famously cheap and nasty, but is responsible for a number of things I've bought in the recent past causing me more hassle than is appropriate. (Sony, I'm looking at you - why can I never get a replacement Vaio battery even if the laptop it fits is under a year old? I know from a previous job that it takes approximately 5-6 weeks to surface freight a pallet full of goods to the UK from the far east, so I've got a good idea where your constant "5-6 week" lead time comes from.)
  64. Electrolytics and noise/ripple on the bus by Anonymous Coward · · Score: 1, Informative

    All BS. They are well made, but electrolytics with heat, will leak.
    That puts noise on the bus, and to dumb it down - the static and glitches do lots of unpredictable things.
    Not helped by illicit substitutions of the lost price supplier.
    I'll be impressed when I see an analysis, that lists by rank, exactly what part fails first.

    Same as motherboard issues..

  65. Rockstar's Xbox 360 Nightmare With GTA4 by Anonymous Coward · · Score: 0

    "Everyone has likely heard that GTA4 will be better on the 360 due to better game engine code, the PS3 is running it slow (or was?)"

    Did you read that on teamxbox.com? LOL!

    Rockstar is being forced to focus on the 360 since that is the system that is gimped relative to the PC and PS3. With the 360, Rockstar is faced with:

    1) A disc medium on the 360 that is only 7.1 GBs - around 1.5 GBs smaller than the space last gen's GTAs were able to use. And since dual layer DVDs have a huge seek penalty for transitioning across layers they are forced to keep the game data to just one layer. So GTA4 is being squeezed into only 3.5 GBs of space - an entire city being squeezed into a space that is significantly smaller than just one level on many next gen PC and PS3 games

    2) No standard harddrive on the 360. So Rockstar is faced with having to limit their streaming of the cities detail to the transfer rate of the 360's DVD and not harddrives. Which means they will most likely have to limit vehicle speeds or aircraft travel and ramp down the amount of graphics and world data to a level the 360's DVD drive can handle.

    3) The 360 has the weakest graphics hardware by a huge amount. A huge number of 360 can't even run at 720p nor keep up with PC and PS3 exclusive title's graphics in games like Crysis and Uncharted.

    Rockstar begged Microsoft to let them require a harddrive to make working with the 360 less of a nightmare but Microsoft refused and so the game had to be delayed another six months to try to overcome the massive hassles it has been causing for Rockstar's developers.

    Work on the PC and PS3 versions is going to always delayed since those two platforms are trivial to work with. No disc storage problems, standard harddrives, and they can run whatever graphics the 360 version has with ease.

    It is too bad Rockstar didn't put out a real next gen version of GTA for the PC and PS3 and didn't gimp the game just to support the 360. They could have just come out with a downgraded 360 port a few months later.

    1. Re:Rockstar's Xbox 360 Nightmare With GTA4 by Ash-Fox · · Score: 1

      So Rockstar is faced with having to limit their streaming of the cities detail to the transfer rate of the 360's DVD and not harddrives. Which means they will most likely have to limit vehicle speeds or aircraft travel and ramp down the amount of graphics and world data to a level the 360's DVD drive can handle.
      Couldn't they just use better compression formats? It's not like the xbox 360 lacks in processing power.
      --
      Change is certain; progress is not obligatory.
    2. Re:Rockstar's Xbox 360 Nightmare With GTA4 by Anonymous Coward · · Score: 0

      Where the hell did this 'better compression' bullshit come from?

      If all it took was 'better compression' then we would all be still using floppies or CDROMs. Game developers aren't compression specialists or researchers and are limited to available compression techniques just like everyone else and, of course, information theory limits.

    3. Re:Rockstar's Xbox 360 Nightmare With GTA4 by Ash-Fox · · Score: 1

      If all it took was 'better compression' then we would all be still using floppies or CDROMs.
      You can fit hundreds of mp3s/oggs on a CD instead of just something like 16 tracks, but we still sell CDs which use their classical music format. DVD discs can fit a lot more movie content and higher resolutions with newer codecs like WMV3, h264 etc. But we still sell DVDs which use their classical movie format.

      We don't do it in general, but it is entirely possible and I see it often when it comes to games.

      Game developers aren't compression specialists
      I beg to differ. If you've ever developed complex games for game systems like the Nintendo DS, you have some sort of understanding on keeping something within such tight memory constraints, to compress information on limited mediums etc.

      researchers and are limited to available compression techniques just like everyone else and, of course, information theory limits.
      It does have it's limits obviously. From what I have seen, the available compression techniques are rarely used in many areas where they could be used.
      --
      Change is certain; progress is not obligatory.
  66. I've experienced a RRoD by maroberts · · Score: 1

    ...the morning after a few beers and a dodgy curry.

    --

    Donte Alistair Anderson Roberts - hi son!
    Karma: Chameleon

  67. Re:Sometimes I hope Microsoft AI conquers the worl by superash · · Score: 1

    Well, be careful what you wish for as I certainly wouldn't like falling chairs instead of snowfall/rain !

  68. Maybe bad fans??? by cheekyboy · · Score: 1

    Maybe people smoke a lot of cigs that cause the fans to slow down reducing the cooling?

    I do not smoke indoors, but theres a lot of traffic nearby that could have small particles. Any way, I have had two devices, one kitchen and one dvd that died
    due to the fans slowing down by 50% caused by gunk in the fan bearings.

    These were ofcourse fans made in Shenzen or something province, probably cheap ass armatures that make crud shit that looks good on day one but wont last 12 months, bring back
    the german engineering where shit lasts 50 years!!.

    Lesson learned, check the movement of fans every 3 months, if theres significant friction, replace quickly, send an email to the non existant companies that cannot read english.
    Its not just china, taiwan does it too, factory managers replacing parts with 10cent cheaper parts that have lower tollerances but improves their bottom line. I hope one day those
    cheap components cause their cheap $2000 cars to fall apart while driving.

    --
    Liberty freedom are no1, not dicks in suits.
    1. Re:Maybe bad fans??? by Anonymous Coward · · Score: 0

      That'll be Shenzhen. Its a big Chinese industrial city. The problem with the Chinese is they put out a good quality product on their first couple of runs. Thereafter they pump out muck. Bastards.

    2. Re:Maybe bad fans??? by L4t3r4lu5 · · Score: 0

      They don't drive $2000 cars. The 10c they save on their crap lets them drive a Mazzerati QuadroPorte and snort coke of a hooker's ass while you whinge about 10c being shaved off component prices.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
  69. Re:I once hear from HP about ATI chips causing hea by Nerdfest · · Score: 1

    For cooling an AV cabinet, I find using a 120mm computer fan (manually switchable, ideally) and an old wall-wart in the 6-12 volt range works quite nicely if you don't mind cutting a round hole in the back of your cabinet. Run it at a low speed and it's almost silent.

  70. RoHS by lophophore · · Score: 2, Insightful
    BGA problems are exacerbated by the use of lead-free (F*cking RoHS) solder. This is not just a XBOX 360 problem, my iPod mini died because of crummy solder under the portalplayer BGA chip, apparently a common failure. The RoHS initiative has caused some of the most unreliable electronics to be made in 30 years.

    Manufacturers are still learning how to deal with lead-free solder, and until they do, you can expect your shiny electronic gadgets to turn into bookends and doorstops with grim regularity.

    --
    there are 3 kinds of people:
    * those who can count
    * those who can't
    1. Re:RoHS by mach1980 · · Score: 1

      Yup.

      I'm an self-appointed environmentalist as I'm currently employed to write product requirements for my company (professional electronics). Even I can see that RoHS is rather useless. A 1% mercury ban? Hello?! To allow 1 gram of mercury for every kilo is just stupid. And why did they exclude car batteries from the RoHS? Car batteries stand for more than 70% of all lead-usage...

      Today we write requirements with Greenpeace in mind, not legislated law. Just look at Apple...

      Well, thats my 2 cents.

      --
      Break the sound barrier - bring the noise.
  71. I'm scared by Taulin · · Score: 2, Interesting

    Annually now for two years I had to send mine back in. This last time it started as lock ups, and the support said it wasn't covered under the extended warranty since I didn't have three red lights. Luckily for me the lights came on a few days later. There are only two more years to the extended warranty, and I wonder what will happen after that. The support guy told me 99% of the time they will just give you a new box as they are trying to take all the old ones off the market.

  72. Reader Beware by zentex · · Score: 1

    it's the Seattle PI...take the story with a very small grain of salt.

    --
    Appended to the end of comments you post. 120 chars.
  73. Who needs context? by stormguard2099 · · Score: 4, Funny

    if you want to take a gamble and enjoy working on electronics it's a good option though. After hearing this I know I'm sold on the xbox 360!
    --
    http://greenobyl.com/ please.... think of the children!!
  74. I wonder how many pennies it takes to kill a Wii by soupforare · · Score: 1

    ...they flat out lose money on them - every time!
    I dunno, nintendo seems to consistently be in the black.
    --
    --- Do you believe in the day?
  75. Re:Which is why it is funny... XBOX mensuration!! by Anonymous Coward · · Score: 3, Funny

    ... that a common "fix" for RROD 360's is to wrap them in a towel. This causes the bad ROHS solder balls to expand and make better connections.

    This problem should be known as "XBOX menstruation" with the fix being "tampaxing":

    Person1: "Damn my XBOX is now showing the red ring and is refusing to work properly".
    Person2: "Have you tried tampaxing?"
    Person1: "Eh?"
    Person2: "Your XBOX is suffering from XBOX menstration. Tampaxing deals with the flow issues"
    Person1: "Thanks, your right tampaxing has fixed the issue!".

  76. Typical by Lonewolf666 · · Score: 1

    When I took MCSE courses several years ago, even the course materials were full of marketing speak. And some of the technical terminology was different from what I knew from my time at university.
    It seems that even when people have already decided to go for something Microsoft-based, those guys feel the need to persuade the customer further. Often at the expense of clarity and concise style.

    --
    C - the footgun of programming languages
  77. My PC's exhaust is quite cool by Ox0065 · · Score: 1

    The air coming out of my PCs exhaust is quite cool & quiet.

    It must be the white paint job and shiny silver face. (^-^)

    --
    thx e
  78. Repairs often take over a month! by willbry · · Score: 0, Troll


    The frustration inspired me to create a squidoo lens where I can complain about my experience with this stupid XBox 360 red ring of death problem.

    http://www.squidoo.com/Xbox-360-Red-Ring-Problems/

    Should we all simply expect any and all new Microsoft products to break?

  79. loss leader by rpillala · · Score: 1

    I guess when you design something to lose money you go all out.

    --
    When the axe came to the forest, the trees said, "Look out - the handle was once one of us."
  80. Re:Microsoft inventing their own terminology as us by Dr.+Evil · · Score: 1

    "core digital error"

    It sounds like a prostate exam gone horribly wrong.

    Red ring? digit? core? eww.

  81. Everybody knows its called a 360 by ihatewinXP · · Score: 1

    Because when you see it youll turn 360* and walk away!

    Amirite?

    --
    ---- The real Slashdot is still here. You just have to browse at -1 to read the comments.
    1. Re:Everybody knows its called a 360 by snowraver1 · · Score: 1

      A 360* turn is a full cirle. You would still be facing the xbox.

      --
      Copyright 2010. All rights reserved. This comment may not be copied in any way including, but not limited to caching.
    2. Re:Everybody knows its called a 360 by Anonymous Coward · · Score: 0

      Thats because you don't know about my moon walk

  82. Nitpick... by yeremein · · Score: 1

    Actually, some blame has been placed on the lead-free solder used in the 360--it's more brittle than 63/37 tin-lead solder.

  83. Maybe I spend too much time... by Schnoogs · · Score: 0

    ..in video game forums but NOTHING in this blog is even remotely new news. This is all well known and well documented. I'm a first gen 360 owner who bought an external fan day one and who has been fortunate to have had no problems so far. Reliability has been the one key issue with the 360 which is very unfortunate because it is hands down the best console of this generation in terms of its library.

  84. Not always a hardware problem... by Kaldaien · · Score: 3, Interesting

    I used to get the "red ring of death" from time to time; I thought it was due to overheating, so I moved it somewhere with better ventilation. Turns out it was a problem with the wiring in my house. Apparently the 360's external power supply is _very_ sensitive to brownouts. I've got the power supply in a place where I can see the colored light now - the "red ring of death" doesn't just apply to the XBOX 360 itself :)

    I plugged the 360 into my UPS with AVR, and the problem's completely gone. I always thought the AVR stuff they try to push on people buying home theatre equipment was a scam (considering the things can cost $500+ and don't even provide uninterruptible power), but apparently some consumer electronic devices really are anal about line voltage.

    1. Re:Not always a hardware problem... by Frenchy_2001 · · Score: 2, Interesting

      Apparently the 360's external power supply is _very_ sensitive to brownouts. I've got the power supply in a place where I can see the colored light now - the "red ring of death" doesn't just apply to the XBOX 360 itself :)

      Which is still shody engineering, as most cheap (and obviously lower power) transformer that you will receive with any electonic equipement will take anything in input
        - from 100V or less to 250V or more
        - 45 to 65 Hz if not wider
      and convert it into their output quite reliably.
      That the xbox (which, I agree, transfers more power than those usual appliances) cannot come with such a reliable transformer is another corner cut from MS.

  85. Explosion Masher 12 by Anonymous Coward · · Score: 0

    Even numbered Explosion Masher at last! I thought the crappy Explosion Masher 11 had killed the franchise. Did they bring back "Rover, the incredible disposer dog"?

  86. A Suggestion by kitgerrits · · Score: 1

    I don't have an XboX360, but I have a lot of temperature-sensitive equipment in a very tight A/V cabinet.

    I have managed to keep all this very cool with a pair of Nexus 120mm fans and a generic 6V A/C adapter.
    I hung the fans on the shelf above the equipment with a simple 1/2" bend and the rubber mounting, ehm, rubbers.
    It also helps if you put something between the devices you stack to increase airflow.
    (YOU try stacking something small on top of a classic XboX!)
    Amongst other things in that one (cramped) compartment:
    Linksys NSLU2 NAS with:
    - 320GB USB drive
    - 320GB USB drive
    Asus WL500gP NAS with:
    - 500GB USB drive
    - (The other ons is on top of the rack)
    Digital TV receiver
    Cable modem (not one of those cool Surfboards, but a big, warm one)
    XboX (regular, not 360))

    Obligatory Pictures (front) (back)
    Two of the (LaCie) USB drives are stacked on top of eachother,
    but they are both only slightly warm to the touch

    --
    "I was in love with a beautiful blonde once, dear. She drove me to drink. It's the one thing I am indebted to her for."
    1. Re:A Suggestion by photomonkey · · Score: 1

      holy. shit.

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      Message contains 1 attachment: spam.gif
    2. Re:A Suggestion by kitgerrits · · Score: 1

      What? :innocent:

      That's what you get if a geek has too much money and too little time:
      things get silly.

      But, to explain my point, I shot a pic of the fans , the back and the front. The fans in this set-up are simply inaudible. The (quiet) LaCie's are for live storage (the data / OS), the (loud, power-aware) WD is for timed synchronisation (semi-online backup).

      --
      "I was in love with a beautiful blonde once, dear. She drove me to drink. It's the one thing I am indebted to her for."
  87. Damned DVD Tray by photomonkey · · Score: 1

    While crossing my fingers, I'm happy to say that since getting my Xbox360 in early 2007, I've not had any RRoD problems with it. In fact, other than a few crashes while trying to join MP games in COD3, I've not had any real problems with the unit EXCEPT:

    The drive tray sticks badly. I have to leave a disc in it at all times, or it becomes impossible to open. Even with a disc in, it can take 3-4 attempts to get the door to open, with some well-placed tapping (and I really mean tapping).

    It used to do it only occasionally, but now that the device is out of warranty (the extended only covers the RRoD AFAIK), it seems to be doing it all the time.

    It's still usable, so I haven't gone out of my way to get it fixed or replaced, but I think it's day is coming.

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  88. I survived! Did you? by Anonymous Coward · · Score: 0
  89. Re:Sometimes I hope Microsoft AI conquers the worl by Anonymous Coward · · Score: 0

    Certainly if the AI has conquered the world it has by definition succeeded. Maybe you meant *trys* to conquer the world.

  90. They're paying for it too by EdIII · · Score: 1

    That's why I did not buy a 360 yet. I always wait at least 6 months to a year before buying a new console, since I refuse to buy it at the early adopter price. When I was going to pony up the money, from Canada for a pre-hacked version one too, I found out just how many problems this POS had, and STILL has.

    I remember hearing a few months back that Microsoft posted billion dollar losses on their gaming division to cover these problems too. I still have not heard anything has changed really. Still a crappy crappy product. The parts, not the console.

    I'm not a Sony fanboy or anything, but my PS1 from 1997 still works..... maybe Microsoft should try to higher some of those guys responsible for arranging the manufacturing of their product.

  91. Core Digital Error = Trusted Computing by Anonymous Coward · · Score: 0

    Understand that the Red Ring of Death (RROD) is just a failure in the treacherous computing chain of trust. Everything must be safe and secure because any minor problem along the way could introduce a "security risk". It's important to distinguish between a security risk (for example: XBOX 360 giving away your credit card details to a Russian mafia hacker) and a "security risk" (for example: someone is able to run Linux on the XBOX 360, take advantage of the hardware, and not buy any Microsoft games).

    How do you set up a treacherous computing chain?

    In software, it starts with protected areas of the CPU, memory, and cryptographic keys. No other programs or processes can see what this special software process is doing, otherwise all the security falls apart as the keys are divulged. To do this, you hide the chip that performs this function somewhere where it's VERY difficult to get at (like inside the CPU itself). From that point, you've got to carry that protection forward in hardware; otherwise a hacker hooks up the probes and gets a clear read on that HD-DVD movie intended to be encrypted until it gets inside the HDTV itself.

    So, the RROD originates with the media industries and their broken Digital Restrictions Management (DRM). Treacherous computing is the hardware way of enforcing their restrictions in the hardware you spent your money to buy. (So, who really owns that Xbox 360?) Well, apparently Microsoft does, because any little thing that goes wrong, your fault or not, gives you the RROD; it's Microsoft's way of saying:

    PWNED UR XBOXOR!

    Spend your money on freedom, or don't complain about how heavy the chains lay on your wrists.

    Thank you for your kind consideration.

  92. Re:The Blessing And Curse Of The Xbox/HD-DVD Crowd by NotZed · · Score: 1

    Were you paid to write this?

    You're going to buy a ps3, have a wii, but 'the xbox 360 is the best product'? Why would you buy inferior products (two of them!) given 'ms are great guys and they'll fix it, and it doesn't happen to most people anyway'?

    --
    _ // `Thinking is an exercise to which all too few brains
    \\/ are accustomed' - First Lensman
  93. Re:Sometimes I hope Microsoft AI conquers the worl by Moonpie+Madness · · Score: 1

    Hi, I'm Mr. Timeline! by using time, you can contradict yourself through the concept of CHANGE! :) :)

    Step One: Microsoft sky.net passport 3.0 takes over the world

    Step Two: sucks to be me, you, etc

    Step Three: Red Ring of Death in the eye of the terminator, John Conner gets away, Kirk can use silly "I always lie" tactics. Turn up your thermostat and big brother can't watch you.

  94. L:ack of testing by alucard29a · · Score: 1

    I think its great they're blaming a lack of testing for i too have sent my 360 to texas twice the only problem is it DIDN'T work when i got a new one. if they have a problem and blame a lack of testing and send me an untested machine something is seriously wrong.

  95. PS3 Noise and Fans... by trdrstv · · Score: 1

    How's the PS3 doing? I've not heard much in the way of failures there. Just stuff on slow sales due to pricing and the Blue-ray/HD-DVD wars. Any of those PS3 clusters showing signs of over heating?

    I ran folding at home for 2 days just to see. MY house didn't burn down so I'd say it's alright.

    I have a 60 gig PS3, and I ran Folding @home consistently for 3 weeks (as a burn in test) whenever I wasn't trying Demo's or playing Motorstorm (the only game I felt worth buying when I picked it up), and it never overheated.

    I wouldn't call the system fan "silent" though (as some have). "Quiet" yes, but in the times I wasn't running anything else I could hear the PS3 before I entered the room; in fact it was louder than my 360 (with the DVD going full tilt), but still "quiet enough" that it isn't an issue. My baseline is the projector in my set up. Currently it is the noisiest thing in the room (~28 decibels) and if that remains the noisiest component (with sound muted) then I'm happy.

    1. Re:PS3 Noise and Fans... by king-manic · · Score: 1

      I have a 60 gig PS3, and I ran Folding @home consistently for 3 weeks (as a burn in test) whenever I wasn't trying Demo's or playing Motorstorm (the only game I felt worth buying when I picked it up), and it never overheated.

      I wouldn't call the system fan "silent" though (as some have). "Quiet" yes, but in the times I wasn't running anything else I could hear the PS3 before I entered the room; in fact it was louder than my 360 (with the DVD going full tilt), but still "quiet enough" that it isn't an issue. My baseline is the projector in my set up. Currently it is the noisiest thing in the room (~28 decibels) and if that remains the noisiest component (with sound muted) then I'm happy. The fan speed adjusts with the CPU load. I can't hear my PS3 at all over the ventilation in my den. I live in Canada so the central heating is going almost 1/2 the time. It may also be that it's in a glass cabinet 6 ft away from me.
      --
      "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."