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Ubisoft's Authentication Servers Go Down

ZuchinniOne writes "With Ubisoft's fantastically awful new DRM you must be online and logged in to their servers to play the games you buy. Not only was this DRM broken the very first day it was released, but now their authentication servers have failed so absolutely that no-one who legally bought their games can play them. 'At around 8am GMT, people began to complain in the Assassin's Creed 2 forum that they couldn't access the Ubisoft servers and were unable to play their games.' One can only hope that this utter failure will help to stem the tide of bad DRM."

634 comments

  1. LOL by bertoelcon · · Score: 5, Insightful
    Ha, ha.

    I don't know anything else that should be said here.

    --
    Anything can be found funny, from a certain point of view.
    1. Re:LOL by bertoelcon · · Score: 0, Offtopic

      Oops my /nelson tag got eaten.

      --
      Anything can be found funny, from a certain point of view.
    2. Re:LOL by Anonymous Coward · · Score: 0
    3. Re:LOL by houstonbofh · · Score: 4, Funny

      My karma ran over your dogma. Never seemed more appropriate. :)

    4. Re:LOL by Hurricane78 · · Score: 0

      Users: Our relationship is headed for an EPIC FAIL, young lady!
      Ubisoft: But I LOVE my DRM!

      --
      Any sufficiently advanced intelligence is indistinguishable from stupidity.
    5. Re:LOL by Hurricane78 · · Score: 1, Funny

      OK, and in case anyone wonders why Ubisoft is the young lady:
      Do you want to fuck them hard, maybe punish them for being a bad girl, etc?
      See...? ;))

      --
      Any sufficiently advanced intelligence is indistinguishable from stupidity.
    6. Re:LOL by ScrewMaster · · Score: 1

      I need to find the guys DDoS'ing the Ubi servers so I can buy them a beer.

      Assuming that it truly was a DDOS and not just incompetence on UBISoft's part. However, if it was a DOS attack, they should put up a tip jar and take Paypal donations. Given the level of ire arising over UBISoft's gaffe, they'd probably make a mint.

      --
      The higher the technology, the sharper that two-edged sword.
    7. Re:LOL by IICV · · Score: 2, Insightful

      How about I called it, as (I assume) did anyone who gave the entire stupid scheme more than a moment's thought.

    8. Re:LOL by sortius_nod · · Score: 4, Insightful

      It's just amusing that it's so close to the release that we've seen it happen. If people don't wake up and smell the coffee on this one we'll all be bent over a barrel with every new game release from now on.

      There's no way that an home user can afford five nines internet access, so even if it isn't the authentication server end that's a problem, well, you're screwed anyway. Hell, if there's problems at higher tier routing you're probably going to be screwed anyway. I've seen this happen before with MMOs. If the servers were hosted locally (ie, in Australia, where I am from) we'd still be able to connect, but due to international routing problems no one in Australia was able to play. I know that's a bit off topic, but it seems to me that warning signs like that dictate that moving down a server authentication method for a single player game is fucking stupid.

      Unfortunately the people who make decisions about protecting profits aren't exactly technologically proficient, let alone able to understand the intricacies in a global network like the internet. I doubt the team that programs the game even has anything to do the team programming the DRM other than having to somehow work it into their product.

      In essence, what Ubisoft here has done is given people a real reason to boycott their products in a major way. I can't say I've seen a grass roots boycott take off, but when you shit on your customers you essentially force the boycott through ineptitude.

      True, time will tell on this one, but I doubt it will be long before Ubisoft make the decision to take the same route as EA by rolling back DRM - well, that or their stock will tank and the company will go under.

    9. Re:LOL by nabsltd · · Score: 2, Insightful

      There's no way that an home user can afford five nines internet access, so even if it isn't the authentication server end that's a problem, well, you're screwed anyway.

      Do you really need to play "Assassins Creed 2" continuously with only 5 minutes of downtime every year? If so, I suspect that your Internet connection is the least of your issues.

      Even three nines (eight hours of downtime per year) is more than reasonable for a normal home connection. That might even be good enough for a DRM server.

      I'm at about four nines from Verizon FiOS (about 5 hours of downtime in the 3 years I've had the service).

    10. Re:LOL by __aaclcg7560 · · Score: 1

      FAIL! (Laugh, now that's funny.)

    11. Re:LOL by Mr.+Freeman · · Score: 1

      And you monitor the connection 24/7 on hardware that never has it's own failures? How sure are you that you actually monitored all of the outages?

      --
      -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
    12. Re:LOL by Anonymous Coward · · Score: 1, Interesting

      Though ludicrous, it is possible that Ubisoft purposely took a hit for the industry. By implementing an unreasonable DRM system, and having it fail early in its inception, a sign is sent throughout the industry that money will only be lost by taking such measures.

      I honestly believe that this situation is good for the industry and any attempts at implementing a standalone DRM system, vs. a system like Steam.

    13. Re:LOL by notionalTenacity · · Score: 1

      In Soviet Russia, game pwns you!

    14. Re:LOL by tiberiumx · · Score: 4, Insightful

      My shitty TimeWarner cable internet is constantly having intermittent connection problems. It's happened at least three times already today. Most of the time I don't notice it, and I'd appreciate not having some horrible DRM system making the problem worse.

    15. Re:LOL by Montezumaa · · Score: 0

      This just gets more funny as the days go by. I wonder how long it will be before Ubisoft gives up and patches the game to play without having to connect to their useless servers? It would be pretty interesting to see how many people utilize the third-party patch to not have to use Ubisoft's servers to play the game and/or access saved games.

    16. Re:LOL by totally+bogus+dude · · Score: 4, Insightful

      The thing is, it doesn't matter if it's up 99.99999999999% of the time. Because most of the time you're not trying to play a game that requires the internet connection. It only matters if it happens to be down when you want to play the game.

      The only way to achieve that is to have a connection that is either ALWAYS up 24x7 with 100% reliability; or otherwise is only down when you don't want to play the game. Neither is a particularly realistic proposition.

      Sure, it's not the end of the world if you can't play the game at some point. But that's just weasel-words to get around the real issue: Ubisoft have added a dependency on a component which is otherwise completely unrelated to the game. If you're playing a single-player game, your internet connection shouldn't matter. In fact, a single-player game is exactly the kind of thing you might decide to do if your internet connection does go down in order to pass the time while you wait for it to be fixed.

      And of course, it's not just your own internet connection that matters here: your ability to play the game is dependent on the reliability of things which are entirely outside of your control. Just because your connection to Verizon is up doesn't mean their connection to some other arbitrary network is working reliably.

    17. Re:LOL by Aklyon · · Score: 1

      A company hurting themselves ON PURPOSE? you must be crazy.

      --
      I reserve the right to have a physical object so I can sell it later, and recover my money.
    18. Re:LOL by Anonymous Coward · · Score: 0

      The problem with boycotting PC games is that Ubisoft will say they lost sales due to piracy, and that since we're boycotting, they aren't getting the sales anyway. So why should they continue to develop for PC?

    19. Re:LOL by ae1294 · · Score: 1

      How about I called it, as (I assume) did anyone who gave the entire stupid scheme more than a moment's thought.

      Same here, I wonder who is right? http://slashdot.org/comments.pl?sid=1565564&cid=31298688

    20. Re:LOL by davepk · · Score: 1

      The problem with boycotting PC games is that Ubisoft will say they lost sales due to piracy

      That is not a problem.

    21. Re:LOL by the_Bionic_lemming · · Score: 1

      if it plays locally with no drm need - It's up all the time.

      ergo, any downtime is unacceptable.

      --
      _ _ _ Go for the eyes Boo! GO FOR THE EYES!
    22. Re:LOL by davepk · · Score: 1

      Not long at all... The patches already exist.

    23. Re:LOL by Anonymous Coward · · Score: 0

      So why should they continue to develop for PC?

      If their business model involves tormenting consumers with bad DRM, then they shouldn't.

    24. Re:LOL by MaskedSlacker · · Score: 4, Insightful

      What I love about this is the number of posts in previous threads over the last few months claiming that this was a nontrivial DRM, that it wouldn't be broken for weeks.

      Can we finally set to rest the notion that there is such a thing as non-trivial to crack DRM?

    25. Re:LOL by mikkelm · · Score: 3, Insightful

      If you're referring to the producer, then yes. Absolutely.

      http://en.wikipedia.org/wiki/Jade_Raymond

    26. Re:LOL by Nazlfrag · · Score: 4, Insightful

      Not just all that but as crazy as it sounds I have gamer friends with no internet, but with all the latest consoles, games and ridiculously overpowered PCs. They own and enjoyed the previous Assasins Creed games but will never purchase this latest one. Congrats, Ubisoft, you just fucked over the only guy I know that buys around half dozen games monthly.

    27. Re:LOL by Bill,+Shooter+of+Bul · · Score: 1

      Apparently your job has nothing to do with providing high availability services and are bad at algebra. Do you realize how little time a system is down, per year, if it were to have the 13 nines in your example? 3.1536 micro seconds. Try noticing that.

      --
      Well.. maybe. Or Maybe not. But Definitely not sort of.
    28. Re:LOL by ILuvRamen · · Score: 2, Interesting

      I can think of one thing. Hey, I hope someone DDOSes their servers until the end of time. If this story gave ME that idea, I'm sure some botnet owner who likes assassin's creed is thinking the same thing. It's not like they can change the IP addresses of the servers and not tell anyone. They're just sitting out there like big, hated targets.

      --
      Google's Super Secret Search Algorithm: SELECT @search_results FROM internet WHERE @search_results = 'good'
    29. Re:LOL by Anonymous Coward · · Score: 0

      i pretty much only play single-player games when the internet is down, actually (which is fairly frequent here >_)

      so this game is completely unusable for me.

    30. Re:LOL by Anonymous Coward · · Score: 0

      I, too, would be upset if my game was unplayable for 3x10^-6 seconds per year.

    31. Re:LOL by Anonymous Coward · · Score: 0

      Anybody but Paypal. The donations would be flagged as suspicious and frozen.

    32. Re:LOL by Froboz23 · · Score: 4, Insightful

      All internet connection arguments aside, let's not lose sight of two simple facts:

      - The only people who can play the game right now are pirates.
      - The only people who are blocked from playing the game right now are those who legally purchaced the game.

      Which group would you rather be in?

      Welcome to Bizarro World...

      --
      Take off every Sig. For great justice.
    33. Re:LOL by KDR_11k · · Score: 1

      Oh, it probably was non-trivial, needed some brainpower maybe. Of course it wasn't difficult enough to have a real effect but that doesn't mean it was trivial.

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    34. Re:LOL by yacc143 · · Score: 1

      Well, as sad this might sound, most people (even high school students), have only limited time for "recreation".

      So yes, 5 minutes down can be really frustrating, when all you have is say an hour a day on average.

      While the probablity that you get hit is lower (say 1/24th, OTOH, load will almost for certain have hourly spikes, but for the reason of argument let's assume an even distribution), but
      the effect will be 24 times stronger too, because you are loosing 5/60th of your daily playtime (that's 8.333%).

      So yes, while 5 minutes can be okay, half an hour of downtime for a game can be at least as bad as half an hour downtime during work. (Actually for employees the half hour of downtime is a non-issue, as in most jurisdictions they get still paid, while playtime is usually optional, so nobody (starting from employer down to family) will care if you loose your chance to play.

    35. Re:LOL by BikeHelmet · · Score: 1

      I know people that have gotten jerked around when flipping ISPs, and lost their internet for weeks.

      Hell, it took 6 weeks for my ADSL to flip on, because my old ISP took a damn long time deactivating my line.

      Keep in mind that when Ubisoft shuts off the DRM servers in 5 years, you can no longer play.

    36. Re:LOL by HungryHobo · · Score: 4, Insightful

      indeed, very likely it took some people who were very capable.

      But ubisoft did the stupid thing: bragged that their new system was going to be really hard to crack and there's few things that will get hackers hacking faster than telling them they're not smart enough to do it.

    37. Re:LOL by Anonymous Coward · · Score: 0

      Not even 7 layers of condoms would make me want to get it on with the rotten, filthy whore Ubisoft has become ;)

    38. Re:LOL by bickerdyke · · Score: 1

      According to my ISP's TOS i shouldn't expect any better than 98%. Any better is a bonus.

      But thats's still not the problem. It's afriggin single-player-game. Those are on my shelf just in case the net goes down and $MMORPG_DUJOUR isn't feasible.

      --
      bickerdyke
    39. Re:LOL by RivieraKid · · Score: 0

      The thing that everybody seems to forget about availability figures, is that they do not refer simply to downtime. They are actually referring to scheduled downtime.

      It's entirely possible to have a 5 nines service, but still be offline for a month out of the year - it's still 5 nines if that month is all unscheduled.

      Besides, with a 5 nines guarantee, you're gonna have SLAs coverin eveything - though most SLAs are so vague that returning your phone call can be considered to have met their obligations under the SLA so you're still pwned.

      --
      "Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves
    40. Re:LOL by mrmeval · · Score: 1

      I'm afraid your coffee is based on our proprietary genetic technology and you do not have the right to smell or otherwise use it as your coffee beans authentication has expired. We've taken the liberty of deactivating your coffee beans and any resulting products from them. Should you have already created any food item from these coffee beans be advised that our patented remote bittering process has rendered it safe but otherwise unfit for human consumption. Any consumed food product have not been effected except for the federally allowed tainting of fecal matter to a bright blue.

      Tell me I'm being silly. I dare you.

      --
      I'd go on a Vegan diet but the delivery time from Vega is too long. --brownkitty
    41. Re:LOL by Anonymous Coward · · Score: 0

      fact: pc owner have more money to spend on games by average. after all, they can afford a more expensive gaming system than a 150$ console.

    42. Re:LOL by SharpFang · · Score: 2, Insightful

      There's still the small third group of smartass white-hats who purchased the game and then applied the crack to a legally owned copy :)

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    43. Re:LOL by Anonymous Coward · · Score: 0

      Thus breaking the law.

    44. Re:LOL by Anonymous Coward · · Score: 0

      Just to be pedantic (and completely antagonistic): 99.99999999999% uptime (or 0.000003 seconds downtime per year) is WAY less than the normal TCP/IP round trip delay of most transactions - doubt you could achieve this with a 100Gb/sec direct to the servers. (I've only roughly done the maths - I might be out by a factor of 10 or more). Please tear me to strips! Seriously though - I think we may have to get used to this approach, no matter how flawed in its present form, and breaking the code so quickly has only provided a solid beta test for the developers.

    45. Re:LOL by hairyfeet · · Score: 5, Insightful

      What is sad is I never thought I would see a day when EA would actually look like the better choice, but thanks to Ubisoft they look positively cuddly in comparison. Hey maybe that could be the new EA motto..."EA--Way nicer than Activision and not nearly as douchey as Ubisoft!"

      Seriously though when are these companies gonna wake up and smell the fail? It is really soooo simple: give the customers MORE value for their money and watch them pay, screw them over and watch the piracy shoot up, as this proves yet again that often the pirate version is the better choice. For an example EA got me to shell out $30 for MOH: 10th anniversary, even though I heard Airborne sucked (which it did) and how did they do that? By packing in MOH:Allied Assault with both expansions, along with the Director's Cut of Pacific Assault and an interactive timeline of the pacific war and finally the soundtracks. In other words they gave me MORE for my money, so even though I already had Allied and Pacific I bought it.

      But as long as they waste their time and the shareholder's money on stupid DRM that does exactly jack and squat to stop piracy while screwing over their paying customers we will continue to see the pirate version be actually more useful to the consumer than the retail version. it has gotten to the point I refuse to buy at release anymore, because I can never be sure if their crappy DRM will work with my 64bit OS. So I wait until a game hits the $30 bin before purchase, simply so I can have the No-DVD for the last patch ready to go at install. I used to buy all the big games at release, but this douchebag behavior on the part of the companies making the AAA titles has driven me away.

      Thanks to them it is the $30 bin and GOG all the way. at least with GOG I can back up the installer and don't have to worry about DRM borking my machines. And in this economy bitch slapping your paying customers is a sure way to drive them off, just as I won't be buying any more games from Ubisoft, even though I was looking forward to AC2 and the latest Silent Hunter. Great move Ubisoft, burn all your customers while the pirates laugh their asses off. real smart.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    46. Re:LOL by SharpFang · · Score: 2, Interesting

      Depending on location.
      In the USA, they violate DMCA.
      In Germany they use the specific law exception of "doing whatever necessary to get the product in working order", which overrides EULA in this case.

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    47. Re:LOL by VShael · · Score: 1

      Now the secret hard-disk virus, hidden in the code on level 2, will be deployed.
      Only Pirates will have their machines trashed. Only legal purchasers will be protected!

    48. Re:LOL by bcmm · · Score: 1

      The only people who can play the game right now are pirates.

      *Waits for the shills to arrive and tell us that the hack is not real.

      --
      # cat /dev/mem | strings | grep -i llama
      Damn, my RAM is full of llamas.
    49. Re:LOL by MrZilla · · Score: 1

      And many will get a huge settlement in countries where it is legal to apply a crack to a game you purchased.

      (Even the pirates can just go pick up a copy and jump in on the class action suite)

      --
      mov ax, 4c00h
      int 21h
    50. Re:LOL by Rogerborg · · Score: 3, Insightful

      What karma? People who already gave Ubisoft their money can't play. Looks to me that Ubisoft's dogma is alive and barking.

      Go on, argue that all those idiots won't be dumb enough to give Ubisoft more money next time. I'll bet that anyone retarded enough to do it once isn't the sort of person likely to learn from their mistakes.

      --
      If you were blocking sigs, you wouldn't have to read this.
    51. Re:LOL by Anonymous Coward · · Score: 0

      So I wait until a game hits the $30 bin before purchase, simply so I can have the No-DVD for the last patch ready to go at install.

      In my opinion this is the only sensible way to go. Not only because it's cheaper - that's just an added bonus - but because too many games have gamebreaking bugs at release.

      Sometimes I wonder if some of these bugs are actually intentional DRM-like features. Makes piracy harder because the release version is essentially just a demo. Uhh ... gotta go patent this asap :D

    52. Re:LOL by Ephemeriis · · Score: 4, Insightful

      All internet connection arguments aside, let's not lose sight of two simple facts:

      - The only people who can play the game right now are pirates.

      - The only people who are blocked from playing the game right now are those who legally purchaced the game.

      Which group would you rather be in?

      Welcome to Bizarro World...

      This is the whole problem with DRM of any kind.

      It only ever works against the folks who actually paid for your game.

      The pirates have cracked the DRM, they've removed it or bypassed it or whatever. Your DRM is completely and totally irrelevant to the pirates. At best it'll take a day or two before it is cracked, so a few very impatient folks will pay for the game rather than pirate it... But that's the best you can hope for.

      Your paying customers, however, have to put up with whatever awful DRM you've wrapped your product in. They've chosen to do the right thing... To shell out their hard-earned cash for your product... Even though, generally speaking, they are able to get their hands on a pirated version. And you repay them by taking a big ol' dump on their computer.

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    53. Re:LOL by Anonymous Coward · · Score: 0

      Crack isn't public yet. Kaos should release it on the 9th.

    54. Re:LOL by MemoryDragon · · Score: 1

      Actually reading the forum messages, it either is a ddos, or simply ubisoft was relatively incompetent to run a server cluster which tries to keep thousands if not millions of connections open.
      In any case they are screwed with their drm scheme, and that is a good message :-)

    55. Re:LOL by Anonymous Coward · · Score: 1, Informative

      Ubisoft forums are now down. The thread discussing the DRM issue here:

      http://forums.ubi.com/eve/forums/a/tpc/f/4721051016/m/7481010838/p/1

      Forums not working...

    56. Re:LOL by twidarkling · · Score: 1

      A person may not, but would Ubisoft's server? Further, just because you have 13 9s service, you're still reliant on every hop along the way working perfectly. One step drops, and you get booted from the game.

      --
      Canada: The US's more awesome sibling.
    57. Re:LOL by GameboyRMH · · Score: 2, Interesting

      That's me! (well not so much on the consoles. All my money goes into the PC these days)

      My gaming PC has an internet connection but it's hardly used for gaming purposes - I used to do a fair bit of online gaming before the gaming industry went DRM+DLC-crazy. And I will absolutely NOT buy Assassin's Creed 2, a game that was previously on my "must buy!" list. I have a wall stacked to the roof with retail PC game boxes - but mostly older ones at this point, back when the most annoying DRM you might have had to deal with was a simple CD check (with no special drivers or any of that crazy shit).

      The newest console I have (unless you count my DS) is an Xbox, used, so I can play Halo co-op. Of course I didn't sign up for Xbox Live, which they promptly discontinued anyways, because fuck me for not buying a RRODbox360.

      If they drop the DRM and move the price of games from the "are you shitting me" range of $50-$70 down to less than $40, I'd go back to my old game buying habits. And none of this "pay your way through the game" crap either. DLC should be for little appearance items, not "unlocking" big fucking chunks of the game, or powerups that give you an advantage. When I'm gaming I want to take a break from the rat race and play in a fantasy world where skill determines ability and success (Test Drive Unlimited is the poster boy for a good game ruined by DLC for me. I was really looking forward to that game until I found out that most progress was made by paying your way through).

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    58. Re:LOL by Yamata+no+Orochi · · Score: 1

      The game's not that good anyway.

    59. Re:LOL by u-235-sentinel · · Score: 1

      There's no way that an home user can afford five nines internet access, so even if it isn't the authentication server end that's a problem, well, you're screwed anyway.

      Do you really need to play "Assassins Creed 2" continuously with only 5 minutes of downtime every year? If so, I suspect that your Internet connection is the least of your issues.

      Even three nines (eight hours of downtime per year) is more than reasonable for a normal home connection. That might even be good enough for a DRM server.

      I'm at about four nines from Verizon FiOS (about 5 hours of downtime in the 3 years I've had the service).

      If I'm reading this correctly then you are missing the point. a product was purchased and they can't use it because of DRM restrictions (the server is down ). I'm not purchasing it for the DRM reason alone. Any games that have this kind of crap don't get my dollars. And I encourage other's to do the same.

      There are other games out there which manufacturers WANT to sell and will make it in a manner people can enjoy.

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    60. Re:LOL by kalirion · · Score: 1

      I really doubt this is the case, but given Ubisoft's statement of "It may seem like the crack is working but its not" I wouldn't be surprised if the crack really does not work.

      How hard would it be to leave some key bits out and patch the game as you play to allow you to continue playing it? And then "unpatch" it as you get past that part to make a crack harder to do?

    61. Re:LOL by Anonymous Coward · · Score: 0

      Here's the thing:

      I've had a few times where my connection was solidly out in the last 16 months, and was down for four to 9 days each time, waiting for a line tech to come out and fix the issues I had (Not even two nines, right?).
      I also had an issue this past weekend, where there appeared to be a peering issue with someone, causing parts of the internet to flat out not resolve (/. being one thing I couldn't get to).

      Those were perfect times for me to sit down and play games, just to keep from being bored while not at work.

      Steam let me play my games in Offline mode because I at least kept them up to date.

      My Xbox 360 let me play my games while not connected to Live, because the hardware had received its license for each game prior to the outage.

      All my older games worked when my connection didn't, because they're awesome like that.

      What the parent refers to are cases just like this, where people could be playing games while things like this happen, but cannot, because of DRM that is this draconian.

    62. Re:LOL by harl · · Score: 1

      Apply that logic to another item you own. How about pants? Do you need to be able to wear your pants continuously? No but if that 5 minutes of down time happens during the middle of your interview you're going to be seriously affected.

      Yes sensational but I'm trying to point out the flaw is your position. It's based on an invalid assumption. Said assumption is that they don't need 100% uptime because you can't play 100% of the time. They can have near perfect up time but if I can't use an item I purchased legally when I want to use it we have a problem.

      Just apply the basic logic to any other device you own. Would you be ok with calling Levi and asking to wear your pants. With the possibility that they may not answer and leave you pant less. Time to go to bed better call the bed company. Your car? Your pen? Your wallet?

      DRM does not stop piracy. Put something trivial, and unobtrusive, on to stop the casual pirates and move on.

      --
      I find being offended by me offensive.
    63. Re:LOL by autoevolution · · Score: 1

      Actually, there is a non-trivial to crack DRM. A game called "Steel Beasts" uses a hardware dongle. The company hosted hacking competitions for numbers of years to crack the dongle but it was never cracked.

    64. Re:LOL by harl · · Score: 1

      Never heard of them. How many copies did they sell? Sounds like a case of no one gives a fuck.

      Dongles are routinely broken. If they could make an unbreakable dongle then they would be selling unbreakable dongles not tank sims.

      --
      I find being offended by me offensive.
    65. Re:LOL by Anonymous Coward · · Score: 0

      Remember that story where there was a scene group who published the crack?

    66. Re:LOL by geminidomino · · Score: 2, Funny

      I really doubt this is the case, but given Ubisoft's statement of "It may seem like the crack is working but its not" I wouldn't be surprised if the crack really does not work.

      I wouldn't be surprised if the crack works fine and Ubisoft was completely full of shit and trying to do damage control because they blew $BIGNUM on some half-witted DRM scheme and alienated half the fucking internet, and all for nothing.

    67. Re:LOL by jeff4747 · · Score: 1

      How hard would it be to leave some key bits out and patch the game as you play to allow you to continue playing it?

      Harder than it would be to capture those bits and install them permanently in the cracked version game.

    68. Re:LOL by jeff4747 · · Score: 1

      Can we finally set to rest the notion that there is such a thing as non-trivial to crack DRM?

      Using a DRM system is the bet that among the 7 billion people on the planet, none will have the intelligence, skill, drive and resources to break the DRM.

      That's a very, very bad bet.

    69. Re:LOL by Endo13 · · Score: 1

      As do the 11 million WoW players, the 500K Eve players, the 1 mllion Guild Wars players, the millions of online FPS players, etc. etc. etc. Do I need to go on? I would suspect that a massive percentage of the target audience for a game like AC2 primarily plays single-player games only when they can't play their online multiplayer.

      --
      There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
    70. Re:LOL by Endo13 · · Score: 1

      So, you finally broke the bank and bought yourself a PS2? Welcome to the 21st century!

      --
      There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
    71. Re:LOL by Endo13 · · Score: 1

      Man, that's just silly.

      Everyone knows coffee is bitter anyway.

      --
      There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
    72. Re:LOL by flabordec · · Score: 1

      [Three nines (eight hours of downtime per year)] might even be good enough for a DRM server.

      It depends, if I only play eight hours a year and those eight hours miraculously fall on the eight hours of downtime then I'm in a pretty bad spot, and that is considering I live in a developed country where the ISP gets four nines, things aren't so good elsewhere.

      --
      "I see undead people" Warcraft III - Necromancer
    73. Re:LOL by Anonymous Coward · · Score: 0

      Expected/10

      Comes to mind.

      Seriously this entire community could have easy predicted this outcome before it happened.

      DRM cracked in less time than it takes you to ask "is there a crack yet?". Check.

      Poor implementation method fails spectacularly. Check.

      Pirates unaffected while all the paying customers get screwed. Check.

      Three for three. So why do the corporations keep getting surprised by this?

    74. Re:LOL by jbezorg · · Score: 1

      DRM sucks! Ubisoft needs to get rid of the whole DRamn....

      er... Assassin's Creed 2... right... where was I?

      --
      I've lost all my marbles except one & It's fun to test angular & centripetal acceleration in my skull
    75. Re:LOL by Aphoxema · · Score: 1

      The only people who can play the game right now are pirates.

      And the people who have it on 360 an PS3.

      --
      "Most people, I think, don't even know what a rootkit is, so why should they care about it?"
    76. Re:LOL by Anonymous Coward · · Score: 0

      You're speaking gibberish doublespeak at this point. If you are talking about 13 9's reliability of ubisoft's system, then yes it would notice if it were down, which would mean that it was down for 3 odd microseconds. And yes, water is wet.

      Now if you are talking about 13 9's of reliability between your PC and Ubisoft, then its an valid question of weather or not 3 microseconds could be detected ( probably not due to latency being much higher for traffic). However, then the second part makes no sense, yes one step drops and you're toast, but we were talking 3 microseconds of down time for the whole system.

      I'm not defending the stupidity of the system, because 13 9's is an absurd pipe dream. I'm just pointing out, as many others have, that some people do not understand uptime. Just let the argument go. Yes Ubisoft is stupid, because even 5 nines uptime( for just their servers) is hard. The upitme for your combined system is probably far, far less than that.

    77. Re:LOL by PaganRitual · · Score: 1

      (Test Drive Unlimited is the poster boy for a good game ruined by DLC for me. I was really looking forward to that game until I found out that most progress was made by paying your way through).

      I don't understand how you have to 'pay your way through' in TDU. Admittedly the DLC packs have some very fast cars, but no one wants new car packs with the ... OH WOW is that REALLY the '08 Ford Festiva? Fantastic!

    78. Re:LOL by PaganRitual · · Score: 1

      Do you really need to play "Assassins Creed 2" continuously with only 5 minutes of downtime every year? If so, I suspect that your Internet connection is the least of your issues.

      Why do people insist on dragging out idiotic "oh so you must have no life then" arguments everytime this sort of thing is brought up.

      Imagine going to see a movie, you work out a time that suits you, pay in advance, turn up ready to get with the watching, but you're told that you can't watch the movie now, and you'll have to wait until some unspecified time in the future. And to fit with the analogy, it's the only place in town that is showing that movie. Sure, there are other movies you can see, but you were keen on this movie, you've already paid for this movie, and you're irritated as to why you have to be at the mercy of someone else to watch a movie that you've paid for.

      Oh, and randomly a car flies through the cinema screen, and lands on a viewer, because with a car involved somewhere this analogy just wouldn't feel right. And DRM KILLS PEOPLE.

      (Also, if you really want to get the point, just imagine if this applied to TV. If your ability to watch your favourite TV channel was dictated by the uptime of the network station in order for you to be able to view stuff OH WAIT IT IS, that's probably why they go to insane lengths to ensure that the downtime is virtually zero. Except maybe at the start when it was a new tech, which is ... what this is like. Huh. And it's not like TV is really that important anyway. Or games, really. Go read a book or something, sheesh. Fuck, fuck, fuck, all this is doing is making your point seem more valid. Delete this paragraph before posting, moron.)

    79. Re:LOL by khellendros1984 · · Score: 1

      Ditto. I'm on Time Warner as well. Sometimes, it'll work for a week or two without problems....sometimes it goes out every 15 minutes for a stretch of 6 hours. Some people won't accept AC2's authentication DRM just because they don't like the path that Ubisoft is trying to go down....for me, it's an actual practical concern that I wouldn't be able to play the game reliably.

      --
      It is pitch black. You are likely to be eaten by a grue.
    80. Re:LOL by mrmeval · · Score: 1

      I was thinking more along the lines of alum level bitterness or bitterine.

      Coffee is one of the threshold foods, it's nasty bitter to some and herbal bitter to others.

      Now if you're talking starbucks that's just nasty every damn day.

      --
      I'd go on a Vegan diet but the delivery time from Vega is too long. --brownkitty
    81. Re:LOL by Doggabone · · Score: 1

      I really doubt this is the case, but given Ubisoft's statement of "It may seem like the crack is working but its not" I wouldn't be surprised if the crack really does not work.

      That would be the response either way. Though it would have been funny, accurate, and more surprising if the official Ubisoft line had been, "Shit!! My grandson TOLD me this was going to happen!!"

    82. Re:LOL by PookieDaCat · · Score: 1

      All internet connection arguments aside, let's not lose sight of two simple facts: - The only people who can play the game right now are pirates. - The only people who are blocked from playing the game right now are those who legally purchaced the game. Which group would you rather be in? Welcome to Bizarro World...

      So true. Amazon has a similar scheme for the "Unbox" videos purchased. Amazon is a bit better at managing authentication servers, but if I want to play those damn videos while in Linux, I'm going to and I do. DRM just forces us to get more creative. No, I haven't posted or given the videos to any one. The point is that if producers want us to play nice, they have to play nice.

    83. Re:LOL by phtpht · · Score: 1

      And they removed all the complains from the said page.

    84. Re:LOL by nabsltd · · Score: 1

      Yes, I do monitor continuously.

      I have TCP sessions to/from multiple locations throughout the world (using some really high-tech software...ssh) that log any connection issues and reconnect after a dropped connection. It's not uncommon for these sessions to remain up for 30 days at a time.

      As long as the re-connect is on the first try (10 seconds after the drop), I consider it just "something on the Internet", and not likely to be a real outage of my FiOS.

    85. Re:LOL by nabsltd · · Score: 1

      But that's just weasel-words to get around the real issue: Ubisoft have added a dependency on a component which is otherwise completely unrelated to the game. If you're playing a single-player game, your internet connection shouldn't matter. In fact, a single-player game is exactly the kind of thing you might decide to do if your internet connection does go down in order to pass the time while you wait for it to be fixed.

      Absolutely true.

      I wasn't saying what Ubisoft has done is right, and I was thinking more in terms of an online multiplayer game where you probably shouldn't play it 24/7/365, and that other Internet outages are far more likely to be an issue than their servers.

  2. Down or DDoS? by Elgonn · · Score: 5, Interesting

    Down or DDoS? We all know exactly how easy it was going to be for an outsider to screw everyone.

    1. Re:Down or DDoS? by sopssa · · Score: 5, Insightful

      Does it really matter though? If they're using something like this, they should had have hardened and test the system properly. Things like this are completely unacceptable. I would have thought they did as otherwise its going to backfire so good, but it seems stupid people never cease to amaze you.

    2. Re:Down or DDoS? by Opportunist · · Score: 5, Insightful

      It doesn't really matter to the user, does it?

      And before you say "A DDoS wouldn't be UBIsoft's fault": Deliberately and needlessly introducing a single point of failure to your system is patently dumb, and most definitly the fault of the party that introduced it if it fails.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    3. Re:Down or DDoS? by aliquis · · Score: 1

      Ok, so please inform us how you would had hardened their systems against the DDoS if there was one.

    4. Re:Down or DDoS? by sopssa · · Score: 2, Informative

      There are various techniques to battle against DDoS even on network level. But as we know nothing about their systems, it's quite impossible to say anything towards that matter. Maybe it's network, maybe it's software, maybe it's hardware. But if they go for a system like this, they have to do it properly. These things shouldn't be run off someones basement with an old P3. I bet theres been a lot of DDoS and other kind of attacks against Google, Microsoft, Slashdot, even any kind of smaller site or IRC network and they cope with it well. Unless you can sustain the same amount of service level, then you just won't do it.

    5. Re:Down or DDoS? by dreampod · · Score: 1

      Particularly because the amount of chatter on Slashdot and elsewhere regarding how a DDOS attack would help 'teach' them how stupid an authentication scheme this was and illustrate why DRM systems always punish the legitamate users and hardly bother the pirates. Even a moderately aware company should have been anticipating an attack and been prepared for it. I wonder if it is something like the fiasco with Demigod where pirated copies crashed the authentication servers attempting to connect.

      I expect that regardless of the actual cause (my bet is bad design, poor testing, and a negligable attempted DDOS), that Ubisoft is going to blame 'the pirates' for the issue as an attempt to save face and illustrate what a bunch of dirty, horrible people pirates are and why NEXT time they will need to have an even more intrusive, absurd DRM system. My bet is a DNA testing fecal probe dongle, it is after all the only way they could screw their customers more.

    6. Re:Down or DDoS? by F�an�ro · · Score: 2, Insightful

      Ok, so please inform us how you would had hardened their systems against the DDoS if there was one.

      I guess the same way google, microsoft update or similar sites do it. Massive bandwith, redundant servers, a little black voodo.

    7. Re:Down or DDoS? by Dragonslicer · · Score: 5, Insightful

      Deliberately and needlessly introducing a single point of failure to your system is patently dumb

      Quiet! You'll give them ideas.

    8. Re:Down or DDoS? by Joce640k · · Score: 2, Insightful

      ...which would have cost them more than the game will earn in profits.

      --
      No sig today...
    9. Re:Down or DDoS? by houstonbofh · · Score: 1

      My bet is a DNA testing fecal probe dongle, it is after all the only way they could screw their customers more.

      Now I have that bit from Idocracy stuck in my head. "OK. Stick this in your ass, this in your mouth, and this in your ear. No wait..." Should have the same effect.

    10. Re:Down or DDoS? by poetmatt · · Score: 1

      either way, it hopefully will teach people why you don't buy DRM'd games, even if the game sounds potentially good (which assassin's creed 2 does not - they didn't fix lots of crap from the original)

    11. Re:Down or DDoS? by poetmatt · · Score: 4, Informative

      Hey, remind me of something: what are you talking about? It's not like network administrators have a magic "prevent DDOS" button.

      DDOS's can take a couple hours to be noticed and a couple more to fix, and that's if it's something simple. They come in a variety of shapes and forms. If it's more complex, it won't be as easy as just turning off a port or access to something or IP filtering.

      As an example, did you ever think that it's entirely possible that ubisoft DDOS'd themselves with their connection checking?

    12. Re:Down or DDoS? by digitalunity · · Score: 3, Interesting

      I think you dramatically overestimate the cost of redundancy.

      poetmatt's theory that Ubisoft may have simply underestimated the packet rates needed to keep the auth servers up and responsive is interesting. It's entirely possible. Blizzard has faced such challenges several times with their authentication servers going down, although this is likely on a much larger scale than anything Ubisoft has had to deal with.

      --
      You can't legislate goodness. Let each to his own destiny, by will of his freely made choices.
    13. Re:Down or DDoS? by Anonymous Coward · · Score: 1, Insightful

      Ok, so please inform us how you would had hardened their systems against the DDoS if there was one.

      I guess the same way google, microsoft update or similar sites do it. Massive bandwith, redundant servers, a little black voodo.

      Having servers in 2-3 (or more) distributed data centres and using anycast (or geo-based DNS). This way any DDoS only hits servers that is "closest" to the zombie, and the attack's traffic is centralized into one location.

    14. Re:Down or DDoS? by hedwards · · Score: 4, Insightful

      Conceivably, but they could still wind up on the losing side of a class action suit by all the people that were unable to play due to the DRM scheme preventing them from doing so. I'd bet that it would only be a couple dollars a person at most, but losing a suit like that might just make companies think a little harder before screwing their customers.

      But, who am I kidding, they'll just chock it up to losses to pirates and shake their fists all the harder because they can't directly access people's bank accounts.

    15. Re:Down or DDoS? by barzok · · Score: 3, Insightful

      No, it's a good thing! If one company patents it, no one else will be able to do it for 20 years without spending a shit-ton of money!

    16. Re:Down or DDoS? by starling · · Score: 1

      Either way, they'll probably blame it on the evil hackers.

    17. Re:Down or DDoS? by blue+l0g1c · · Score: 0, Troll

      Hey, remind me of something: what are you talking about? It's not like network administrators have a magic "prevent DDOS" button

      I think the word you're looking for is, "competence." But, you're right. Very rare to find in network admins.

    18. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      Can anybody ever make and argument on slashdot without some kind of flawed analogy?

    19. Re:Down or DDoS? by Opportunist · · Score: 5, Insightful

      Then implementing something that requires your servers to be available 24/7 OR ELSE is patently stupid.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    20. Re:Down or DDoS? by Opportunist · · Score: 1

      I can already see the instructions.

      1) Stick unit A either a) in your mouth, b) under your armpit, c) somewhere else.
      2) Since you dunno where the previous owner had it, you should have washed it first.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    21. Re:Down or DDoS? by blue+l0g1c · · Score: 1

      Or deliberately and needlessly introducing an overly-complicated and restrictive DRM, invoking the fury of angry nerds across the globe. Either one.

    22. Re:Down or DDoS? by Opportunist · · Score: 1

      Blame it on the rain, blame it on the weatherman, blame it on the hackers.

      The question is: Will the people, who now sit there, pissed that they can't play because your DRM scheme locks them out of their game while the hackers you blame are playing without a problem believe you? Sure, your share owners and investors will probably believe you. But they want to see revenue. And they are not the ones that are supposed to give you money for the games you make.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    23. Re:Down or DDoS? by Wildclaw · · Score: 1

      My heart isn't needlessly there. So could you please explain how your post in anyway is a relevant reply to the grandparent post?

    24. Re:Down or DDoS? by sirsnork · · Score: 1

      The conspiracy theorist in me wonders if they are doing this on purpose so they can track the users that pirated it...

      --

      Normal people worry me!
    25. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      If it was a DDoS they will blame it on the pirate's hack to get around it and that they need to be able to arrest anyone pirating the game. Given how stupid our public officials are about copyright and video games, I'm sure they could use it as an excuse to come into your house and eat your face even if you paid for it but made a back up CD copy because you have a crazy 3 year old kid that has a history of busting CDs.

      So yeah. It really matters.

    26. Re:Down or DDoS? by Opportunist · · Score: 1

      Maybe it's time to get to the active side of the battle instead of the reactive one. Quick: Come up with the most harebrained, most invasive DRM scheme you could think of. I get the patent lawyers.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    27. Re:Down or DDoS? by Protonk · · Score: 5, Insightful

      Ok, so please inform us how you would had hardened their systems against the DDoS if there was one.

      Uhhh..... Not have playing the game tied to an online authentication? That might help. I think that's kinda the point.

    28. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      Why would I stick the Unit in the House of Lords?

    29. Re:Down or DDoS? by Opportunist · · Score: 1

      It's not like I could decide to have two hearts instead. Or no heart.

      We're not talking about a SPOF that you can't get rid of. It's not like I could remove my heart and still continue to live. Yes, it is a SPOF, but there is unfortunately no way to avoid having it.

      These servers were anything but unavoidable. Countless games prove that it is very much possible to create single games that are by no means dependent on a SPOF server.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    30. Re:Down or DDoS? by Opportunist · · Score: 4, Insightful

      Ok, that's a bit of a stretch. While I would probably find it amusing if someone like the /b crowd went and messed with the auth servers to get a kick out of it, it's not what I'd consider something like a "political statement". Or a necessity because I'm so angry at them.

      I'm not angry at UBIsoft for creating that DRM scheme. While I find it quite disappointing that I can't buy a game that I thought would be great (companies make games and set the terms, but I, and only I, get to choose whether I accept them), it's not like I'm "angry" over it. If find it amusing, though, that time and again my prophecies about games and why I do NOT buy them come true. MW2: Lack of servers will make cheating run rampart. Result: True. AC2: Mandatory internet connection will hurt legit players and not affect crackers. Result: Judge for yourself.

      So I'm not angry. I'm smug.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    31. Re:Down or DDoS? by SCPRedMage · · Score: 1

      Must you ruin a good strawman with logic?

      --
      My sig can beat up your sig.
    32. Re:Down or DDoS? by Elgonn · · Score: 1

      Just because everyone seems to be taking my comment as in some way taking Ubisoft's side. I'm glad it went down. I was just curious which it was. I'd rather the system be attacked because then Ubisoft couldn't then claim it will get better or was just a mistake.

    33. Re:Down or DDoS? by deniable · · Score: 1

      'Competence' and 'funding.'

    34. Re:Down or DDoS? by Mr.+Freeman · · Score: 4, Interesting

      Why don't you actually go google it then? There are numerous ways of dealing with DDoS. Datacenters have to cope with it, large companies have to cope with it, etc. Have you ever seen microsoft.com go down? I bet you that their uptime isn't because they've just gotten lucky and haven't ever had to deal with a DDoS.

      --
      -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
    35. Re:Down or DDoS? by pushf+popf · · Score: 2, Interesting

      How convenient of you to use the excuse "I can't comment, because I don't know anything about their systems." You could quite easily list several steps you'd take to harden your systems; the theory will be the same no longer the system. This is just basically you speaking about some rhetoric without knowing the underlying topic at hand. It's easy. All you need is huge pipes scattered around the world, feeding high-performance networking components and servers, and a couple of 24x7x365 NOCs staffed with highly trained, experienced personnel, with a good working relationship with the techs at your upstream provider.

      However I'm guessing that a paranoid little game manufacturer probably can't pull this off.

    36. Re:Down or DDoS? by JohnBailey · · Score: 3, Insightful

      ...which would have cost them more than the game will earn in profits.

      I doubt it, but still a fatal flaw. Among many. The game only lasts as long as the servers are up and active. The servers are up and active as long as the game is still making a profit. The profitable window for games is not very long. So the game is fucked by design.. Long live stupid DRM. Every pissed off user is another nail in the coffin.

      --
      It is difficult to get a man to understand something when his job depends on not understanding it.
    37. Re:Down or DDoS? by b4dc0d3r · · Score: 5, Informative

      Would it make you happy if someone were to list every possible high-availability best practice we currently know, and make some inferences about the probable architecture and design of the system, applying each best practice to that aspect of the design? It's not like DDoS or high availability is a new thing, it's been around for quite some time. And you likewise contain no counterargument, just pointing out that there is nothing to argue against. You didn't add anything to the conversation, you proved no point, you certainly did not earn your informative moderation. Not that it matters to an AC. Why the hell am I even typing this? Oh well, here we go.

      The simplest way to prevent DDoS in a situation like this is to have an front-end server (load balanced/clustered) which routes your request to either the authentication system (if your connection hasn't been authenticated) to validate the installation such as checking the license key and verifying whatever else they verify. Or if authenticated it goes to the "simply reply" server. Both of these servers can dynamically update the firewall rules on the front-end, or even before the front-end, if they have something like IPtables accepting input from a specific set of IPs on the intranet-facing rail. The front-end uses these to block any connections which send garbage data or try to re-authenticate using multiple license keys (brute-forcing) or basically try any type of connection other than the two allowed above - initial auth or continued ping. So you have 3 tiers for your IP addresses - initial (send to authentication), authenticated (send to keep-alive) and "other", which simply force-closes the connection, and the front-end redirects as needed. An expiration time of an hour or two should be sufficient, at which time it gets removed from the list and will go to authentication.

      Customer service should be able to manually update the list to unblock you if you have a legitimate key. The only time a person should have to call customer service is if a continued DDoS is going on, and only if the user has a dynamic IP address or the DDoS is using spoofed IP addresses and managed to invalidate your connection. So this isn't an unworkable solution - it's a worst case high-call-volume type scenario, and a company would do everything in its power to keep paying customers working.

      The front-end itself can have several IP addresses in the DNS entry, so you can scale up that part as needed.

      The front-end deals with IP filtering, the second stage does request routing, and a server farm does either auth or ping. It would be trivial to create a list from the front-end so that the hosting provider can filter out the most egregious of offenders before it even hits the Ubisoft network. This is all pretty basic stuff, and most of it comes directly from reading other reports of DDoS and how it was handled.

      At that point the only real problem is IP spoofing from a very large botnet, which would pretty much ruin your day. Even that has its defenses, but much trickier. It's unlikely that they planned for packet-inspection as part of the filtering, but anything that contains unexpected packet contents can be ignored, since you know what the client will be sending. Only a targeted DDoS would be effective then, crafting packets to appear to be legit.

      Software could be optimized, for example if it's a simple database contention issue, or move to a RAID type solution allowing for faster access to the validation keys.

      It's possible you're saying to yourself "Yes, but that won't prevent a DDoS, just mitigate it." I'll go ahead and address that before you post more rhetoric. "There are various techniques to battle against DDoS even on network level." Poster did not claim to completely prevent DDoS, just work around it.

      Having said that, it's impossible to say whether they can use this particular description because we don't know whether they use authentication and keepalive, so the most we can say is either they implemented an unpro

    38. Re:Down or DDoS? by 91degrees · · Score: 1

      Just think how rich you'd be if you had the patent on being dumb!

    39. Re:Down or DDoS? by HeronBlademaster · · Score: 4, Insightful

      How would they do that? As far as I know, the pirated version doesn't even try to phone home, so there would be no way to track pirates.

      I find it endlessly amusing that the only people who can play AC2 right now are the people who pirated it, despite the fact that the DRM is intended to prevent piracy. No pirates are inconvenienced by this outage; only customers who have already paid.

    40. Re:Down or DDoS? by mysidia · · Score: 1

      Maybe... DDos is no excuse, though.. DDoS are to be completely expected by such things and 'down due to DDoS' is unacceptable. Microsoft has proven that a well-designed product activation infrastructure can be built to stand strong even in the face of DDoS.

      Admittendly they weren't so dumb as to require continuous access to MS servers (or get forced blue screen)

      But same deal, really

      Down to DDoS would still reflect terrible design, ignorance, or plain negligence on Ubisoft's part.

    41. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      I hope both. No game or software should behave in this manner. Accepting DRM is like accepting slavery. I hope to hell someone is DDos'ing it... as much as I hope its just broken in general by Ubisoft's own doing. Either way... DRM is wrong, and any way to disrupt it.. is right.

    42. Re:Down or DDoS? by couchslug · · Score: 5, Insightful

      "Then implementing something that requires your servers to be available 24/7 OR ELSE is patently stupid."

      So is buying a game from such a company...

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
    43. Re:Down or DDoS? by Tynin · · Score: 1

      The conspiracy theorist in me wonders if they are doing this on purpose so they can track the users that pirated it...

      Put your foil hat back on. Pirates would likely not be connecting to any Ubisoft servers, thus would not be trackable. But that is too simple. All we'd have to do is divine from what we know of other poison like DRM tactics: is Ubisoft the sort of company who would poison their own executable or their enemy's? Now, a clever company would put the poison in their own executable, because they would know that only a great fool would download a cracked executable. I am not a great fool, so I can clearly not choose the cracked exes from Reloaded or Skid-Row. But you must have known I was not a great fool, you would have counted on it, so I can clearly not choose the executable from Ubisoft... Now, where was I?

    44. Re:Down or DDoS? by ekhben · · Score: 1

      I'm not the GP, but there's several techniques to mitigate DDoS attacks in your infrastructure, it's just that UbiSoft didn't think they were worth the money. The interesting question isn't what could they have done, it's whether what they didn't do would have cost more than the current damage to their reputation.

      (Irate gamers often talk big about boycotting, but forget pretty quickly... and a large proportion of AC2 players probably aren't even aware of the root cause of the issue, and just think there's a temporary issue that UbiSoft are working hard to resolve.)

    45. Re:Down or DDoS? by 24-bit+Voxel · · Score: 1

      It's like they don't know their asses from a dead horse.

    46. Re:Down or DDoS? by Mista2 · · Score: 1

      Yup, it'll be really annoying - I'll have had my internet connection cut off for sharing an episode of Family Guy, and I'll have no mony after paying for my RIAA fine and legal costs, and then I won't be able to Play my legally bought AC2 because I hav eno net access... oh hang on, I just use the ripped one with the DRM disabled I got from the guy at work with the 1TB USB drive he keeps.

      DRM doesn't work, never has.
      Offering the content at reasonable prices will be much more effective.

      Now I also download book from Amazon for my kindle on iPhone (US store of course - Amazon has almost nothing of interest in the asia pacific region store) but I decrypt them so I can read them on my other readers too (DRM on mobi books is also flawed). I would still by them unencrypted, jsut like I do now with music from iTunes. Now there is no DRM on them, just like CD's, I have bought more from Apple. Still wont touch their movies though. Again The local regon means they have no TV shows I am interested in, and I am not going to pay NZ$10 or more for a movie I can ONLY watch on my PC/Mac

    47. Re:Down or DDoS? by shutdown+-p+now · · Score: 1

      ...which would have cost them more than the game will earn in profits.

      "... thought that they would have earned in profits" is more precise. Now, though...

      Non-geeks don't care about DRM as a philosophical concept, but when it affects them in a way that is as direct as this, they will notice. Of course, they won't blame DRM. They'll blame Ubisoft.

    48. Re:Down or DDoS? by Opportunist · · Score: 1

      I guess in this case, you can stick it.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    49. Re:Down or DDoS? by Opportunist · · Score: 1

      Wait a moment, first you talk about Ubisoft, then you go on and talk about how a clever company would put the poison in their own executable. Don't switch topics in the middle of a sentence, it confuses your audience. What are we talking about now, Ubisoft or a clever company?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    50. Re:Down or DDoS? by ae1294 · · Score: 1

      is Ubisoft the sort of company who would poison their own executable or their enemy's? Now, a clever company would put the poison in their own executable, because they would know that only a great fool would download a cracked executable. I am not a great fool, so I can clearly not choose the cracked exes from Reloaded or Skid-Row. But you must have known I was not a great fool, you would have counted on it, so I can clearly not choose the executable from Ubisoft... Now, where was I?

      Something about getting involved in a land war in Asia not being a good idea wasn't it?

    51. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      DDOS's can take a couple hours to be noticed and a couple more to fix

      Are you kidding? Maybe that is true with your server in your mom's basement but a DDoS is something that a good disaster recovery plan takes into consideration. Any datacenter worth talking about will have in place monitoring systems that will pickup on a DDoS within 15 or 20 minutes. The procedures, equipment and training will already be in place so that a switch over should take no more than 15 or 20 minutes. Worst case, the servers should be back up in at most a hour.

    52. Re:Down or DDoS? by Tynin · · Score: 1

      Something about getting involved in a land war in Asia not being a good idea wasn't it?

      Inconceivable!

    53. Re:Down or DDoS? by Ihmhi · · Score: 2, Informative

      There are also companies that provide "DDoS-resistant" hosting. The Church of Scientology switched over to such a host after their site got horribly steamrolled.

    54. Re:Down or DDoS? by DeVilla · · Score: 1

      And companies would never do that. Paying money for a patent like that would be dumb.

    55. Re:Down or DDoS? by Antique+Geekmeister · · Score: 4, Interesting

      And one of the most critical ways to prevent DDOS is "do not rely on a constant connection". This is why "git" source control is so much better than CVS or Subversionl: you can operate on your own, do your work locally, record your changes or make tags or revert patches, and make connections for updates or pushes only when desired.

      Microsoft pays an incredible amount for their uptime, but they absolutely _do not_ require a connection to their servers every time you want to run your software. Laptop and business users wouldn't tolerate such external requirements.

    56. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      I, for one, have learned. Thanks for taking the time to post that.

    57. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      In this case, I think persistent DoS attack is justified.
      Eventually the cost of using DRM in products far outstrips the gains it was intended to ensure.
      We all know it is pointless to use DRM, but it needs to hurt the accountants.

      I think we will see more of this

    58. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      gb2nanog

    59. Re:Down or DDoS? by Burning+Plastic · · Score: 1

      You keep using that word. I do not think it means what you think it means...

      --
      [All Your Fish Are Belong To Us]
    60. Re:Down or DDoS? by ae1294 · · Score: 1

      You keep using that word. I do not think it means what you think it means...

      So wait, I'm not the babies daddy then?

    61. Re:Down or DDoS? by KDR_11k · · Score: 1

      I'd expect most of their buyers to be people who aren't aware of this system or its ramifications. Remember, to most people a computer is something that just works (and if it doesn't you yell at your son until he fixes it).

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    62. Re:Down or DDoS? by KDR_11k · · Score: 1

      Previous owner? Blasphemy, in the future there will be no resale, once the god-corporation has decided to endow you with a piece of its product (in exchange for your money naturally) you will not allow anybody who has not paid the god-corporation tribute access the product! If you no longer want the product you will destroy it and dispose of it regardless of any remaining functionality.

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    63. Re:Down or DDoS? by eeCyaJ · · Score: 1

      Are there any Sicilians on Ubisoft's payroll or do they just bring them out when death's on the line?

    64. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      Cool story, bro.

    65. Re:Down or DDoS? by Jesus_666 · · Score: 1

      Have multiply redundant servers attached to very large pipes in various geographic locations so that people can connect to their nearest server. Something on the scale of Akamai but better distributed and with a better connection outside of the States.

      Yeah, it's ridiculously expensive but come on now - is there anyone who didn't see this coming? "Our game won't run unless it can connect to an authentication server" combined with non-ridicuous auth server specs pretty much means "you can ruin our launch with the push of a single button". There are enough people with a point to make/a business case in Ubi's game failing/lots of boredom and lacking ethics in order to turn that into "we really want this launch to fail harder than the Challenger's last one".

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    66. Re:Down or DDoS? by BikeHelmet · · Score: 1

      As an example, did you ever think that it's entirely possible that ubisoft DDOS'd themselves with their connection checking?

      That's quite possible. If the DRM resulted in the sales volume they desire, they wouldn't have the capacity to deal with it.

    67. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      lol, well. I don't know about microsoft.com ever having gone down. I have seen the activation servers Microsoft uses for its products go down though. Just as bad or worse even. The reason the website doesn't go down though is cause of how it is distributed through a third party. That third party uses Linux/Unix systems around the world so you don't have any one point of failure.

    68. Re:Down or DDoS? by cskrat · · Score: 1

      With or without using a car analogy?

      --
      My God! It's full of eval()'s.
    69. Re:Down or DDoS? by Unipuma · · Score: 1

      a shit-ton of money

      Gotta love that imperial system. Wonder how much that is in metric.

    70. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      Isn't that just the point of pirating a game ?
      So that you're freed from any built-in requirements that prevent you from playing the game you bought ?

    71. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      the only people who can play AC2 right now are the people who pirated it

      You forgot the (tens of) millions of people who bought the console version some months ago and have been enjoying it since.

      Ultimately I think everyone here is missing the point, they *want* the PC version to fail.

      For them "porting" to the PC isn't profitable anymore, it costs too much just in terms of GPU support, copy-protections & multiplayer servers, all that for a ridiculous fraction of the market in $$.
      The want to get out of the PC market, the only thing keeping them is the "fan base" factor: this tiny fraction is also the most active on the internet, the most influencial in the gaming scene, they're the real fans.

      I think this situation is the final nail in the coffin.
      We all knew DRM could not be effective, now they can explain it to their shareholders: even if you pay top dollars for the most drastic protection in the world, it will cost more to maintain the auth servers than what the PC version has earned.
      And as every game "biz" exec now know, you can't distribute a PC game without a strong DRM, so that does it, move along they're nothing so see here.

      Anyway Linux will finally be on par with Windows when it comes to gaming...

    72. Re:Down or DDoS? by Hitto · · Score: 1

      You just educated a guy you don't even like because he insulted you.
      Wow, you probably won twenty minutes of your life there!

    73. Re:Down or DDoS? by SharpFang · · Score: 1

      Why won't you tell them, wise guy?

      Yes, DATA CENTERS and LARGE COMPANIES CAN cope with them. Smaller companies and individual websites are entirely at attacker's mercy.

      There is exactly one method of directly dealing with DDoS threat, without limiting user experience and restricting services: make your infrastructure big enough to swallow all the extra traffic without a hitch.

      Huge IT companies like Microsoft and Google have infrastructure big enough that any DDoS gets lost in the normal flux of data.

      Large companies can afford to overengineer their systems to accept momentary spikes of traffic -and- DDoS overhead.

      Data centers are designed to cope with this kind of traffic. A focused DDoS will get distributed over servers of the center using load balancing and it won't disrupt operation.

      Small and medium companies either pay premium for big pipes they don't need, or simply wait it out, as victims. And let's hope they aren't billed for inbound traffic per megabyte over limit...

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    74. Re:Down or DDoS? by SharpFang · · Score: 1

      If you reject traffic at the inner end of your private pipe, you have already lost.
      It's not like the spam bots obey your RST. All they need is to saturate your uplink with any clutter they wish. Your servers may drop all wrong traffic and only accept valid one, according to any magic token you choose and even with 100% efficiency at accept/reject choices at ~0 load on your side, half or more incoming packets get dropped at your ISP level as its router decides your line is too narrow to accept all the incoming traffic.

      DDoS can be more subtle and crafted to your specific application, requiring your servers to do more than they are capable of, while the requests themselves are relatively limited. Just like common DoS, which originates from one source. But most DDoS attacks are blind brute force attacks aimed at saturating your uplink. You can do very little about them.

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    75. Re:Down or DDoS? by Zaphod+The+42nd · · Score: 1

      Selling the game implies quality and marketability. People expect PC games sold in stores to work. It does say "requires a constant internet connection to play" on the box, so I guess anyone who bought it and then had a problem with their internet wouldn't be too fair to complain. (I most certainly did not buy it because I think thats ridiculous)

      But where is the little box that says "your game may be unplayable sometimes when our servers go down" ? Didn't see that one. If they don't warn customers, then they won't know to expect it, and then you're ripping the customer off, not just selling him a stupid product.

      --
      GCS/MU/P d- s:- a-- C++++$ UL++ P+ L++ E+ W++ N o K- w--- O M+ V- PS+++ PE Y+ PGP t+ 5- X R++ tv+ b++ DI++ D++ G+ e++ h-
    76. Re:Down or DDoS? by imakemusic · · Score: 1

      Wow, what a nice, well-reasoned argument there. It's good that you took the time and effort to compose such an appropriate, effective response. Seriously, you really told him! I'm certain that after reading your carefully considered comment he will see the error in his ways and will never pirate a game again. In your first paragraph you seem to imply that you have run a games company making singleplayer games for PC with over 500 staff. I'm glad that you, as someone in a position to provide some insight into the inner workings of the games industry, didn't provide any information but instead just trolled and threw some insults around instead. Much more productive that way. It's a good way to win people over to your point of view, insulting people. Always works!

      I see your point about it being the pirates' fault that we "need" DRM. I mean as there's so many pirates making copies of games the only way to effectively counteract that is to introduce systems that totally fucks over the people that actually pay for the game but can be cracked in one day - effectively ensuring that not only do the pirates get a better product (that is pretty much always the case) but also that the non-pirates, the legitimate, well-meaning, law-abiding customers get a piece of shit that they can't even play. Yeah, we/you definitely "need" DRM - it makes things better for everyone.

      Thanks for explaining the situation.

      --
      Brain surgery - it's not rocket science!
    77. Re:Down or DDoS? by RivieraKid · · Score: 1

      Except you're forgetting what the first 'D' represents - Distributed.

      The attack will be coming from a large number of compromised hosts distributed around the globe. While the particular load on any one data center will be lower, the size of modern botnets means that they will still be knocked off the Internet in any case.

      --
      "Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves
    78. Re:Down or DDoS? by Peter+Bortas · · Score: 1

      There is one (and only one) way to secure against DDoS: Ridiculous over-capacity. All other fixes are attack specific. In this case Ubi should have made sure they had that. Not because they care about the customer but because the reputation of the system is likely to influence sales.

    79. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      I find it endlessly amusing that the only people who can play AC2 right now are the people who pirated it,

      There's Asheron's Call 2 pirate servers out there I can play on? I need links!

    80. Re:Down or DDoS? by ArsenneLupin · · Score: 1

      I bet you that their uptime isn't because they've just gotten lucky and haven't ever had to deal with a DDoS.

      No, it's because they're secretly using Linux.

    81. Re:Down or DDoS? by sensei+moreh · · Score: 1

      Hey, I run my webserver off an old P3 in my basement.

      --
      Geology - it's not rocket science; it's rock science
    82. Re:Down or DDoS? by drinkypoo · · Score: 1

      While I would probably find it amusing if someone like the /b crowd went and messed with the auth servers to get a kick out of it, it's not what I'd consider something like a "political statement".

      Everything you do that affects at least one other person makes a political statement. It might not be deliberate...

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    83. Re:Down or DDoS? by Ephemeriis · · Score: 1

      Ok, so please inform us how you would had hardened their systems against the DDoS if there was one.

      I've never worked on a system of that scale... So I really can't tell you how I would have hardened their systems against DDoS. I suspect you can't either.

      But, back to the original question: Does it really matter?

      To a very large degree, it is irrelevant whether it is a DDoS or not. Certainly, a DDoS implies malicious intent, likely on the part of some crackers trying to make a point...

      But either way the servers are down and people can't play.

      It wouldn't be any different if some patch had gone bad and hosed the servers themselves, or if the Internet at Ubisoft had gone bad, or if there'd been a fire, or a lightning strike, or a power outage.

      The fact of the matter is that Ubisoft built a game that requires a constant Internet connection in order to play, and obviously did not contemplate the ramifications of their actions.

      The Internet is unreliable at best. Sure, generally speaking your packets get where they're going... But it only takes one bad router between you and the destination to screw things up. I may find myself completely unable to access Ubisoft's servers because of some random glitch somewhere between me and them... Not my fault, not Ubisoft's fault, but I can't play.

      We're seeing thousands of people complaining at one time, which amplifies the volume and makes it easier to hear what they're saying... Which is a good thing. If Ubisoft's servers hadn't failed completely we'd just be hearing from a few voices here and there... And they'd be much easier to ignore.

      Don't get me wrong, I'm not endorsing a DDoS if that is what this is... But I'm glad that the failure, whatever the source, happened on this scale. It's likely the only way anybody will realize what a phenomenally bad idea this was.

      And Ubisoft really should have put more thought into this. If you're going to require a constant connection to your servers in order for people to play, you better make damn sure you can keep your servers up through just about anything. And if you can't, you may want to reconsider your plan.

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    84. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      It is called a properly configured firewall and a CDN. This should not be a problem on a well designed network. That said, this was not a well designed network or a well thought out plan. Why would you ever buy something that required you to ask someone else's permission first before you could use it *every time.* They have no interest in maintaining the product once it is sold, in fact they have an interest in breaking it, because then you will feel obligated to upgrade to the new "working" version*.

      *See Software Intuit such as Quickbooks

    85. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      Actually speak louder. If someone wants to patent that and charge a royalty fee for it I say we encourage it.

      It could be the first software patent I could get behind 100% without any ethical qualms whatsoever.

    86. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      Sir, you seem to have fallen into the all too common trap of forgetting that what may be obvious to you is not obvious to every member of your selected community :) It is patently obvious, as evidenced by the dismal failure of even the largest and most well-known website providers to be able to remain online for anything approaching 2 9's, that a proper understanding of how to design a site for high-availability is both non-trivial and all to uncommon.

      Reading /. doesn't automajically bestow "All Knowledge and Wisdom" to the reader (no matter how deep Mom's basement is).

      Detecting and mitigating DDos attacks and the myriad other issues that negatively affect productive availability are /hard/, let's go to the mall.

    87. Re:Down or DDoS? by Thaelon · · Score: 1

      No, what's completely unacceptable is requiring a constant connection, or in fact, any connection so you can continually assert that you bought the game.

      An assertion they can deny at your own risk at any given time with no recourse.

      --

      Question everything

    88. Re:Down or DDoS? by tomtomtom · · Score: 1

      Have you ever seen microsoft.com go down?

      Yes, I have.

    89. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      Lol sopssa with his typically ignorant comments. If you spent half as much time educating yourself than you do commenting on EVERY slashdot article, you'd be a better person, though over the years your english has improved. Kudos!

      Google, Microsoft, Slashdot, etc all coordinate with upstreams to block DDoS, and at the same time have had a hard time getting legit traffic through. Google can do it a bit easier since most of their traffic is through peering connections, thus it would be very localized. Its unlikely this is the case for ubisoft unless theyd outsourced the hosting to akamai, limelight, or similar.

    90. Re:Down or DDoS? by harl · · Score: 1

      Good luck with that. You should have read the contract you signed before you installed.

      --
      I find being offended by me offensive.
    91. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      http://www.cekmagdurlari.com/

    92. Re:Down or DDoS? by geminidomino · · Score: 1

      I'd expect most of their buyers to be people who aren't aware of this system or its ramifications. Remember, to most people a computer is something that just works (and if it doesn't you yell at your son until he fixes it).

      I dunno about that. I've seen this thing being railed against everywhere from slashdot to facebook, and "not everyone has the internet yet" really doesn't apply with this game. :)

    93. Re:Down or DDoS? by CaseM · · Score: 1

      MW2: Lack of servers will make cheating run rampart. Result: True. AC2: Mandatory internet connection will hurt legit players and not affect crackers. Result: Judge for yourself.

      I don't think your statements were exactly a stretch, there, Nostradamus.

    94. Re:Down or DDoS? by Nexzus · · Score: 1

      Metric Ass-load.

      --
      Karma: Can only be portioned out by the Cosmos.
    95. Re:Down or DDoS? by Opportunist · · Score: 1

      Wait 'til I get my crystal ball back from repairs, then you'll get to see some predictions!

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    96. Re:Down or DDoS? by Uberbah · · Score: 1

      So is buying a game from such a company.

      So is being a self-righteous asshole, since this wasn't an advertised "feature", and even if you read multiple reviews, reviewers are frequently given "clean" versions of the game.

    97. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      DDOS are nothing new. Their is plenty of techniques that can be taken to minimize impact even avoiding it altogether.
      They should have placed a part of the "incredible revenue increase thanks this new unbreakable DRM" into better structure, better monitoring and more handling man power. But I guess they put as much thought into the servers than into an unbreakable DRM that got broken on launch day.

    98. Re:Down or DDoS? by Nyder · · Score: 1

      It doesn't really matter to the user, does it?

      And before you say "A DDoS wouldn't be UBIsoft's fault": Deliberately and needlessly introducing a single point of failure to your system is patently dumb, and most definitly the fault of the party that introduced it if it fails.

      DDoS are an act of God*

      *Gamers offing DRM

      --
      Be seeing you...
    99. Re:Down or DDoS? by TheLink · · Score: 1

      Smaller game companies don't need to worry so much about DDoS, overloading, and paying a premium for big pipes, if they didn't use stuff like Ubisoft's stupid authentication scheme.

      If they want to use such schemes and have it work, they should pay for the pipes, systems, services etc required to do it properly.

      It's very expensive? Well, it's supposedly going to make them more money right?

      Forgive me if I don't feel a single drop of sympathy for them, and in fact feel a fair bit of schadenfreude.

      I suspect if their organization isn't that incompetent someone might already have told them, the bosses just didn't want to listen.

      --
    100. Re:Down or DDoS? by AzuMao · · Score: 1

      Right, because Ubisoft is dirt poor.

      Oh wait, they just spent millions of dollars for the sole purpose of fucking over their customers and encouraging piracy! Oops. Looks like they have some money to spare.

    101. Re:Down or DDoS? by deniable · · Score: 1

      Why don't you read the parent posts including the ones modded down to -1. It's quite likely in this case that the same idiots that required the DRM also under-funded the infrastructure to support it. Network admins, however competent, can't work miracles.

    102. Re:Down or DDoS? by AzuMao · · Score: 1

      You mean the one that isn't presented until after you've already purchased the (non-refundable) product which has implied fitness for use?

    103. Re:Down or DDoS? by harl · · Score: 1

      That's incorrect.

      If the contract is only viewable after purchase then the company _must_ offer a refund if you decline the contract.

      The case that established this is blizzard v bnetd. Look at the WoW EULA before this case and look at it now.

      --
      I find being offended by me offensive.
    104. Re:Down or DDoS? by Anonymous Coward · · Score: 0

      Because I wasn't the useless post I referred earlier. He should be the one providing info; I shouldn't be the one going to teh googlez for it unless I have something I want to offer up as a possible solution outside of the "crack the DRM" option.

      Their uptime is quite likely due to a good firewall, good DNS and lots of systems. It doesn't have any voodoo magic happening there, just raw computing resources.

    105. Re:Down or DDoS? by AzuMao · · Score: 1

      But it is only viewable after purchase..

    106. Re:Down or DDoS? by AzuMao · · Score: 1

      I'm not saying it's the network admins' faults.
      I'm saying it's Ubisoft's for pulling this shit and then not even doing it right.

      If they had enough money, they should have done it right.
      If they hadn't enough money, they shouldn't have done it.

    107. Re:Down or DDoS? by harl · · Score: 1

      Which means that the company has to refund your money if you refuse the EULA. The case that established that was blizzard v bnetd.

      --
      I find being offended by me offensive.
  3. DONT WORRY GUYS! by Anonymous Coward · · Score: 5, Funny

    Skid-Row will soon have a fix for this problem. This will also lessen the strain on Ubisoft's servers!

    1. Re:DONT WORRY GUYS! by houstonbofh · · Score: 1

      Soon? I bet it is out now...

    2. Re:DONT WORRY GUYS! by santax · · Score: 3, Informative

      There actually is a version of AC2 in the wild now, but practical unplayable (need to download another savegame and then you still aren't able to play missions). Skidrow has not yet made a release.

    3. Re:DONT WORRY GUYS! by BeardedChimp · · Score: 5, Funny

      After all in soviet Russia, you own game!

    4. Re:DONT WORRY GUYS! by shird · · Score: 1

      I don't know if you ripped that off elsewhere, but it's pretty good.

      --
      I.O.U One Sig.
    5. Re:DONT WORRY GUYS! by Barny · · Score: 1

      Yeah, although its been modded incorrectly, at the moment it is 70% funny, 30% interesting, it should be 100% insightful :/

      --
      ...
      /me sighs
    6. Re:DONT WORRY GUYS! by houstonbofh · · Score: 1

      Apparently they actually had. http://blogs.zdnet.com/hardware/?p=7572

  4. The DRM is working. by tomhudson · · Score: 0, Flamebait
    ... it IS called Digital Rights Management. And we all know that "Management" is a code word for "Those who screw you over the most". And "Rights" really means "Restrictions."

    Digital Restrictions by Those Who Screw You Over The Most", or DRbTWSYOTM just doesn't have the same cachet.

    1. Re:The DRM is working. by peragrin · · Score: 1, Insightful

      No it is called Digital Restrictions Management. They restrict how often you can play as per the current demands of parental and religious groups

      --
      i thought once I was found, but it was only a dream.
    2. Re:The DRM is working. by SolidAltar · · Score: 5, Informative

      Actually, the proper term is Digital Restrictions Management.
      DRM only exists to restrict, period. Any use of "Digital Rights Management" is due to marketing.

    3. Re:The DRM is working. by Anonymous Coward · · Score: 0

      Actually I read "management" in "digital rights management" in the same way I read "management" in "pest management".

    4. Re:The DRM is working. by LBArrettAnderson · · Score: 2, Informative

      While I agree that "Digital Restrictions Management" is more accurate, it's not the "proper" term.

    5. Re:The DRM is working. by poetmatt · · Score: 1

      maybe you don't understand. Digital restrictions management was the original planned name for that which you know as "digital rights management". They just wanted the name to be more of an oxymoron.

    6. Re:The DRM is working. by el3mentary · · Score: 1

      While I agree that "Digital Restrictions Management" is more accurate, it's not the "proper" term.

      Whoosh!!!

      --
      I reject your reality and substitute my own.
    7. Re:The DRM is working. by darkpixel2k · · Score: 1

      No it is called Digital Restrictions Management. They restrict how often you can play as per the current demands of parental and religious groups

      WTF? When was the last time DRM was used by parental and/or religious groups to shutdown an entire game? And no, I'm not asking about your mom using netnanny to block some retarded flash website.

      --
      There's no place like ::1 (I've completed my transition to IPv6)
    8. Re:The DRM is working. by Opportunist · · Score: 4, Insightful

      DRM manages rights the same way prisons manage freedom.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    9. Re:The DRM is working. by Anonymous Coward · · Score: 0

      Nope, sorry. Not Whoosh. GP understood exactly what GGP was saying, but it just wasn't true (when you use a word like "proper," that generally means "official").

    10. Re:The DRM is working. by LBArrettAnderson · · Score: 1

      No, I do understand fully. "Proper" generally means official. It does not mean "original."

    11. Re:The DRM is working. by kpainter · · Score: 3, Insightful

      Depends on your point of view. It is their rights that are being managed, not yours. Personally, I just won't buy this shit.

    12. Re:The DRM is working. by nacturation · · Score: 1

      No it is called Digital Restrictions Management.

      Did you not read as far as the third sentence where he said:

      And "Rights" really means "Restrictions."

      Correcting him when he says exactly what you correct him on is a tad redundant, don't you think?

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    13. Re:The DRM is working. by bertoelcon · · Score: 1

      While I agree that "Digital Restrictions Management" is more accurate, it's not the "proper" term.

      Clearly they have people in Wikipedia too. It isn't like you could make a page like that and it stay around without people on the admin list.

      --
      Anything can be found funny, from a certain point of view.
    14. Re:The DRM is working. by twidarkling · · Score: 2, Insightful

      No, proper means "That which is right, suitable, or appropriate." Digital Restrictions Management is a much more suitable term.

      --
      Canada: The US's more awesome sibling.
    15. Re:The DRM is working. by sowth · · Score: 1

      Actually, it is called copy protection. Digital restrictions management is a code censorship system which can be used as a form of copy protection--as long as every program signed with the "one true" key does not allow copying and does not have a exploitable bug which would allow copying.

      All the current consoles have DRM. This is why they had to crack an xbox or ds to run linux (or dsorganize) on it. Supposedly Vista (and I assume Win7) will use TPM functionality for a DRM system if your computer has the chip. This is why they want signed drivers: to protect the DRM system from being hacked.

      I haven't seen anything written by anyone who knows what real DRM is which indicates AC2 uses actual DRM. This just sounds like a standard crappy copy protection system. Maybe it interfaces with the DRM in MSWindows, but this doesn't appear to be the cause of the problem.

      The reason real DRM is bad: At first they will require all programs to be signed to allow access to DRM content. Then the plan is to make it more and more pervasive, for example, giving it as an option in email (or documents, or etc). "Only your friend can read it." "Will stop those annoying press leaks." etc.

      Any "unapproved" email clients will be unable to read DRMed email. Then they make using DRM the default. If you don't run MS's "latest and greatest" OS, you can't read most people's emails. Then MS has their servers start to require it by default. Eventually they take away the option to not have it, and if you use a non-MS OS (or an older version of Windows), you won't be able to use the internet at all.

      There were some senators trying to pass a law which would require all digital devices have DRM. Go back to the discussions about the SSSCA in 2000 for more info. It is a lot to read about, but that has been MS's plan for at least the past ten years. The xbox is just their prototype.

    16. Re:The DRM is working. by kaizokuace · · Score: 1

      Wouldn't you say that it's your rights to access of something you purchased that's being managed?

      --
      Balderdash!
    17. Re:The DRM is working. by Legion303 · · Score: 1

      I prefer to think of DRM as "Digital Rape Module."

    18. Re:The DRM is working. by ArsenneLupin · · Score: 1

      It's the publisher's rights that DRM manages (protects), not the consumer's. So the name may still be appropriate.

    19. Re:The DRM is working. by Anonymous Coward · · Score: 0

      It's the publisher's rights that DRM manages (protects), not the consumer's. So the name may still be appropriate.

      Well considering all their "rights" are based on Intellectual Property law which is actually a government granted privilege which is supposed to benefit society in general over the long-term, it's still a misnomer.

    20. Re:The DRM is working. by kpainter · · Score: 1

      Yes, I would, but they would not.

    21. Re:The DRM is working. by msim · · Score: 1

      The only "rights" that are managed are those of the guys creating the game. Everyone else is bending over and taking it with a smile, or is that a wince?

      --

      Life is like a box of chocolates, you never know when your gonna get food poisoning.
  5. They have the money already by Gothmolly · · Score: 3, Insightful

    Why would this stem the awful DRM? They have the money, gamers are still going to play, life moves on.

    --
    I want to delete my account but Slashdot doesn't allow it.
    1. Re:They have the money already by berzerke · · Score: 5, Informative

      ...gamers are still going to play...

      Well, right now it seems only the pirates are still going to play, while those legitimate customers will not. Reminds me of a quote I saw:

      The Arch Demon's mantra has always been they will do it The Arch Demon's way once the pain becomes severe enough. However, it absolutely amazes The Arch Demon how much pain the IDOITS [legitimate customers in this case] can endure.

    2. Re:They have the money already by Anonymous Coward · · Score: 0

      Because people aren't going to buy the next game they release. Of course that will just be blamed on piracy and the drm will get worse (for the legit customers, anyways, but pirates will be happy with the superior version).

    3. Re:They have the money already by Pinckney · · Score: 4, Interesting

      Because it pisses off a wide audience, not just the typical Slashdot reader. This may matter when it comes to selling other games. In particular, the people affected are the people ill-informed enough or naive enough to pay for such software. Once Bitten, Twice Shy.

      Also because it kills the argument that this DRM isn't a big deal for anyone who doesn't plan to play the game for years. I know I've been told (by Battlefront.com, when inquiring about their system) that I was more likely to stop playing after years due to compatibility issues than because their DRM servers closed. Ubisoft presumably would have said similar, if asked about the end-of-life of their servers.

    4. Re:They have the money already by mjwx · · Score: 5, Insightful

      Why would this stem the awful DRM? They have the money, gamers are still going to play, life moves on.

      Gamers have already paid for the game but you see the issue we have here is that gamers have only paid once for the game. All DRM schemes are about extorting more money out of customers. Whether by killing the 2nd hand market or planned obsolescence they want you to pay to keep playing your games.

      Mark my words, in 12 or 18 months time EA/UBI and so forth will start complaining that keeping these DRM servers online is costing them money, meaning they require more money from existing customers to keep them on line.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    5. Re:They have the money already by Culture20 · · Score: 1

      ...gamers are still going to play...

      Well, right now it seems only the pirates are still going to play, while those legitimate customers will not.

      It's a TRAP! Only the pirates are playing, so much the easier to identify them...

    6. Re:They have the money already by Toonol · · Score: 5, Insightful

      I think the more likely option is that they'll be taken offline about the time Assassin's Creed 3 is brought to market.

    7. Re:They have the money already by Joce640k · · Score: 2, Insightful

      Presumably they want to sell people a *second* game a year from now and angry customers usually aren't repeat customers

      --
      No sig today...
    8. Re:They have the money already by Attila+Dimedici · · Score: 1

      This will decrease or eliminate the follow on sales, not everyone buys a game immediately when it comes out. Those people who haven't gotten around to buying it yet, are much less likely to buy it now. Additionally, those who did buy the game right away are much less likely to ever buy another game from Ubisoft.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
    9. Re:They have the money already by Anonymous Coward · · Score: 0

      A *second* game? Assassin's Creed 2.5: Unbrokeness?

    10. Re:They have the money already by Hurricane78 · · Score: 1

      Agent Skid-Row: Now tell me, Mr. Ubisoft... with the current state of your servers, how are you going to identify them... when you can’t... connect to them? :D

      --
      Any sufficiently advanced intelligence is indistinguishable from stupidity.
    11. Re:They have the money already by poetmatt · · Score: 1

      How are they going to identify them? Pirates have disabled any online connection to ubisoft and/or the drm server.

    12. Re:They have the money already by IICV · · Score: 4, Informative

      EA would never do that!

    13. Re:They have the money already by darkpixel2k · · Score: 1

      do you honestly believe such bullshit? there would be 1000 lawyers descending on them for a class action. i know it's popular on here to come up with new ways to trash things like DRM, but let's keep it atleast in the realms of reality....

      Do you honestly believe such bullshit? There would be 1000 lines of text descending from the EULA to prevent suing for outages or planned obsolescence of the DRM servers. I know it's popular on here to come up with new ways to trash other users to make yourself look smart, but let's keep in at least in the realm of reality.

      --
      There's no place like ::1 (I've completed my transition to IPv6)
    14. Re:They have the money already by mjwx · · Score: 1

      I think the more likely option is that they'll be taken offline about the time Assassin's Creed 3 is brought to market.

      When you can also buy a new copy of Assassins Creed for AU$60 with the new DRM as the old servers have been switched off.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    15. Re:They have the money already by Opportunist · · Score: 3, Interesting

      So everyone not currently flooding the UBIsoft boards with threats of murder, arson and killing of firstborns is suspicious.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    16. Re:They have the money already by Opportunist · · Score: 2, Insightful

      People have the long term memory of a goldfish. Politics alone should teach you that.

      They will buy. My only hope is that at least some will think twice, and that the PR disaster is expensive enough for UBIsoft to backpedal at least a bit in their DRM hunger.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    17. Re:They have the money already by sirsnork · · Score: 1

      How do you know. Most crackers want the game to function, thats it, if it works get it out lest another group releases before you. If you happened to miss the bit of code that sends the 30 byte packet to onlinenow.ubisoft.com and that doesn't break the game then who would know?

      --

      Normal people worry me!
    18. Re:They have the money already by uolamer · · Score: 1

      Even if the DRM wasnt circumvented, in 12 to 18 months piracy of the game will be pretty irrelevant all their money would have been made already. They really cant demand money anyway.. Before they do that they would simply release a patch where those servers were not needed and allow you to download your save game.

      --
      s/©//g
    19. Re:They have the money already by icebraining · · Score: 2, Insightful

      1) Firewall alert: assassinscreed.exe is trying to access the internet. Do you want to [Allow] or [Deny].
      2) Clicks deny.
      3) ???
      4) Profit!

      Another way would be to put "onlinenow.ubisoft.com" in your Hosts file.

    20. Re:They have the money already by SCPRedMage · · Score: 1

      Will all my saved games be stored online?
      Yes! They will be stored both online and on your PC.

      From http://support.uk.ubi.com/online-services-platform/

      Saved games are already stored locally, which is why breaking the DRM was no more difficult than a no-CD crack.

      --
      My sig can beat up your sig.
    21. Re:They have the money already by Pharmboy · · Score: 2, Insightful

      Before they do that they would simply release a patch where those servers were not needed and allow you to download your save game.

      I doubt it. Once you have already paid for the game, your continuing to play the game costs them money. It is in their best interest to simply shut the servers down as quickly as their lawyers say that they can without getting a class action suit. They won't allow you to play offline because if you could play without their DRM servers, you wouldn't need to buy new games as often, and they can't allow that. This DRM seems specifically designed to insure that you *must* buy new games every year or two.

      It sounds exactly like Steam would be if Microsoft owned it.

      --
      Tequila: It's not just for breakfast anymore!
    22. Re:They have the money already by Anonymous Coward · · Score: 0

      Why must we use this inflated rhetoric? Extortion is a crime not merely a cost one thinks is excessive. You only weaken your position with this ridiculous inflammatory language.
      It is quite common that purchaser of good and services forever whine about their costs. And since buyers far outnumber sellers the buyers whining often drowns out any sellers response.
      And there are many who think that others earn far more money than they deserve. I call it simple envy.

    23. Re:They have the money already by Interoperable · · Score: 1

      I hope so. That would kill the credibility of this kind of DRM (I don't mean credibility in the eyes of /. readers, that was gone long ago, I mean in the eyes of legislators). It would also be grounds for a class action law suit unless that kind of termination is included on the EULA, which would further undermine the legality of the EULA.

      I know, it's a pretty damn big stretch to be that optimistic. Still, I want to live in my EULA-free fantasy world so you can go rain on someone else's parade.

      --
      So if this is the future...where's my jet pack?
    24. Re:They have the money already by poetmatt · · Score: 1

      Considering that this packet validates constantly, it'd be ridiculously easy for someone to mimic the connection reply/confirmation.

      After all, how would this game be cracked at all if it wasn't for that? It wouldn't be playable.

    25. Re:They have the money already by mjwx · · Score: 1

      So everyone not currently flooding the UBIsoft boards with threats of murder, arson and killing of firstborns is suspicious.

      Yes,

      The Gods of Gaming demand blood for this atrocity, first born as well as virgins and thus far we only have the latter covered.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    26. Re:They have the money already by MaskedSlacker · · Score: 1

      You route the connections to 127.0.0.1 and pack in a small server that answers the requests.

    27. Re:They have the money already by Anonymous Coward · · Score: 0

      Just for this, I'll not buy their game AGAIN!

      (not that I even care. Last game I really enjoyed was Planescape Torment. Everything else since has felt like a remake of Doom or Zelda. Meh. Get off my lawn.)

    28. Re:They have the money already by y_axis · · Score: 1

      Which, given the industry's propensity to run once-great franchises straight into the ground as quickly as possible, probably means less than a year from now.

  6. Hope they learned a lesson by Anonymous Coward · · Score: 4, Insightful

    Stop supporting games with this kind of DRM

    1. Re:Hope they learned a lesson by biryokumaru · · Score: 5, Funny

      Stop supporting games with this kind of DRM

      Ubisoft clearly has.

      --
      When you're afraid to download music illegally in your own home, then the terrorists have won!
    2. Re:Hope they learned a lesson by Anonymous Coward · · Score: 0, Insightful

      MOD PARENT DOWN

    3. Re:Hope they learned a lesson by DMUTPeregrine · · Score: 5, Funny

      MOD PARENT LEFT

      --
      Not a sentence!
    4. Re:Hope they learned a lesson by Anonymous Coward · · Score: 0, Redundant

      MOD PARENT DOWN.

    5. Re:Hope they learned a lesson by Anonymous Coward · · Score: 1, Funny

      MOD PARENT LEFT

      You do the hokey pokey and you mod them all around!

    6. Re:Hope they learned a lesson by Anonymous Coward · · Score: 0

      MOD PARENT UP!

    7. Re:Hope they learned a lesson by Culture20 · · Score: 1

      MOD PARENT UP

      MOD PARENT DOWN

      MOD PARENT UP.

      It's exchanges like these that you miss if you're not reading at -1. I laughed out loud.
      BTW: MOD PARENT UP.

    8. Re:Hope they learned a lesson by Anonymous Coward · · Score: 1, Funny

      MOD THE PARENT DESTRUCTOR!

    9. Re:Hope they learned a lesson by arndawg · · Score: 0

      Mod Torrent up.

    10. Re:Hope they learned a lesson by Dachannien · · Score: 5, Funny

      No, no, you guys have it all wrong - it's MOD PARENT UP UP DOWN DOWN LEFT RIGHT LEFT RIGHT B A START!

      That's the only way to get infinite lives on Slashdot.

    11. Re:Hope they learned a lesson by Anonymous Coward · · Score: 0

      MOD PARENT SIDEWAYS

    12. Re:Hope they learned a lesson by Anonymous Coward · · Score: 1, Insightful

      30 lives, bro.

    13. Re:Hope they learned a lesson by ydrol · · Score: 1

      MOD PARENT , skinhead child, who knew ?

    14. Re:Hope they learned a lesson by Anonymous Coward · · Score: 0

      No, the way to get infinite lives on Slashdot is to post AC so you can disavow all knowledge of your less-successful comments.

    15. Re:Hope they learned a lesson by bertoelcon · · Score: 1

      MOD PARENT'S PARENT MILF

      --
      Anything can be found funny, from a certain point of view.
    16. Re:Hope they learned a lesson by Anonymous Coward · · Score: 0

      Was this type of DRM clearly marked on the package?

    17. Re:Hope they learned a lesson by Anonymous Coward · · Score: 0

      No, the way to get infinite lives on Slashdot is to post AC so you can disavow all knowledge of your less-successful comments.

      Including this one.

    18. Re:Hope they learned a lesson by Anonymous Coward · · Score: 2, Funny

      No, no, you guys have it all wrong - it's MOD PARENT UP UP DOWN DOWN LEFT RIGHT LEFT RIGHT B A START!

      That's the only way to get infinite lives on Slashdot.

      It's obvious someone doesn't have any friends, otherwise it would have been "...B A SELECT START"

    19. Re:Hope they learned a lesson by Skrynkelberg · · Score: 1

      Oh hell no, in a few cycles my karma would have dropped to that of a Digg user. I'd rather not have to suffer the consequences of my First post!!!111:s.

    20. Re:Hope they learned a lesson by suffix+tree+monkey · · Score: 1

      MOD PARENT 2 (works in Haskell)

    21. Re:Hope they learned a lesson by Jesus_666 · · Score: 1

      Don't! It's a trap! Using that code will boot you straight out of Slashdot as we all know that people with even a single life won't come here!

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    22. Re:Hope they learned a lesson by Anonymous Coward · · Score: 0

      I think most slashdot users would be happy to receive just the one, thanks very much ;)

    23. Re:Hope they learned a lesson by Anonymous Coward · · Score: 0

      That's what SHE modded the parent LAST NIGHT!

  7. Awful Anti-Pirate Systems That Will Probably Work by Anonymous Coward · · Score: 0

    1. Give The Game away free (sans DRM and assorted BS), let people pay for it on an honor/donations basis if they like playing it.

    2. That is all.

  8. sue the fucks in small claims court by Anonymous Coward · · Score: 0

    Seems pretty open & shut.

  9. I'm not mad by SolidAltar · · Score: 4, Insightful

    I'm sorry, I'm having a little trouble feeling sorry for people who support DRM (those who bought the game).
    They paid for it. They got what they wanted.

    Find someone else's sholder to cry on.

    1. Re:I'm not mad by noz · · Score: 4, Insightful

      I'm sorry, I'm having a little trouble feeling sorry for people who support DRM (those who bought the game).
      They paid for it. They got what they wanted.

      Find someone else's sholder to cry on.

      Good call. As someone else pointed out above:

      Why would this stem the awful DRM? They have the money, gamers are still going to play, life moves on.

      The publisher has the customer's money. Support after payment is always awful. Until customers vote with their wallets, it will only get worse.

      Enjoy your intentionally defective products!

    2. Re:I'm not mad by Anonymous Coward · · Score: 0

      The sad thing is the bulk of customers probably just bought the game cause they wanted to play and didn't know about/take the into account the painful side affects of this DRM.

    3. Re:I'm not mad by timmarhy · · Score: 4, Insightful

      most people who purchased this game had no idea about DRM, you jerk off.

      --
      If you mod me down, I will become more powerful than you can imagine....
    4. Re:I'm not mad by Xugumad · · Score: 1

      Exactly what I was going to say. Gamers who read geek news sites are a minority; a vocal minority, and one that is important because they are frequently looked to for advice by others, but still a minority. What if I hadn't seen an article about this and my pre-order had gone through?

    5. Re:I'm not mad by Floritard · · Score: 5, Insightful

      Maybe they should educate themselves then. Consumer abuse such as DRM is getting by largely because of public ignorance. Even if they have to learn the hard way, ie buying a defective product, they learn nonetheless. If they need to feel burned to start taking notice then I'm glad we have companies like Ubisoft around to burn them.

    6. Re:I'm not mad by ScrewMaster · · Score: 1

      most people who purchased this game had no idea about DRM, you jerk off.

      They do now. And if they make the same mistake again, then they deserve whatever grief they get, because they will have known better.

      --
      The higher the technology, the sharper that two-edged sword.
    7. Re:I'm not mad by SolidAltar · · Score: 5, Insightful

      Now they know better.
      This is the best possible thing that could have happened to them.

    8. Re:I'm not mad by Gudeldar · · Score: 1

      Everyone who bought Assassin's Creed 2 just got a wonderful lesson on the evils of DRM. Hopefully they will learn from it and refuse to buy anything else with this kind of awful DRM.

    9. Re:I'm not mad by Tynin · · Score: 2, Insightful

      Agreed, honestly I had no idea about the DRM in it as I've had the xbox 360 version for a few weeks as it came out prior to the PC release. I don't have my 360 connected to the internet so I would have never assumed a working internet connection would be needed on the PC had it not been for the /. article a ~week ago. And really, for a single player game to require an always on internet connection has to be an all time low.

    10. Re:I'm not mad by guyminuslife · · Score: 1

      ...and now they do.

      Sucks for them, but hey, props to Ubisoft for educating the customer.

      --
      I don't believe in time. It's a grand conspiracy designed to sell watches.
    11. Re:I'm not mad by Anonymous Coward · · Score: 0

      It says right on the front of the box of Silent Hunter V (which uses the same DRM) "Constant internet connection required to play this game."

    12. Re:I'm not mad by Totenglocke · · Score: 1

      Then they deserved this. I got burned by DRM once around 5 years ago (maybe more, not sure) when companies first started using it to screw their customers. I learned from that and now I check everything to see what the DRM is - if there's DRM, I don't buy it. Anyone who's a gamer has had at least one friend tell them about why you should avoid DRM - if they still bought it anyways, then they deserve it for not listening to their friends who warned them that shit like this would happen.

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    13. Re:I'm not mad by uolamer · · Score: 1

      I believe that is the real problem, the people buying the product are ignorant of what DRM is and does. These are generally the same people that are ignorant of security on the internet running Windows, IE and click the bouncing monkey to win a Wii on popup ads while obliviously being part of three botnets at once and still waiting for that Nigerian price to send him his money.

      Unfortunately the only real solution to this is education, which is what I consider the major problem with the whole world in general. I do not believe a company could sell a DRM product really if the majority of the people were educated.

      People forget, I really did, how stupid the general public is. I mean I knew on paper how dumb they were. But recently my job changed and I have to deal with the general public constantly and it is impressive how stupid they are.. Its one thing to know on paper x% of people cant read.. Its another to tell see it in action..

      I know this might sound terrible.. But Its hard for me to imagine having a 80 or 90 I.Q. I do not see how those people survive, much less the people that are down in the 60s and 70s.. I know that sounds bad ;p..

      --
      s/©//g
    14. Re:I'm not mad by uolamer · · Score: 1

      exactly how else would they learn. Trial and error isnt that terrible of a way to learn to an extent... lol.

      just dont take it too far... or..

      "If Edison had a needle to find in a haystack, he would proceed at once with the diligence of the bee to examine straw after straw until he found the object of his search... I was a sorry witness of such doings, knowing that a little theory and calculation would have saved him ninety per cent of his labor."
      Nikola Tesla, New York Times, October 19, 1931

      --
      s/©//g
    15. Re:I'm not mad by Opportunist · · Score: 1

      Then it was maybe about time they learned that there's more than graphics and gameplay when it comes to the question whether a game is worth your money.

      Ignorance is no excuse. Neither is unwillingness to inform yourself. It's not like this kind of information is arcane knowledge, only available to the chosen, the ones initiated to the 9th circle of geekdom. Check out Amazon's comment page, check out any place that offers user reviews (please, stay away from paid, I mean, "professional" reviews), hell, check out the official board!

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    16. Re:I'm not mad by Anonymous Coward · · Score: 0

      ignorance has never, and will never be, an excuse. cry more and deal with it like the big boy you're meant to be.

    17. Re:I'm not mad by biryokumaru · · Score: 1

      That's right doesn't say that the constant internet connect has to be on your computer! They meant their servers have to have a constant internet connection for you to play. Well, darn.

      --
      When you're afraid to download music illegally in your own home, then the terrorists have won!
    18. Re:I'm not mad by Anonymous Coward · · Score: 0

      It's the same as with backups. I know people who do regular backups, and people who don't do regular backups. The people who do backups are the people who at one point have lost data because, before that, they didn't do backups. I was lucky: I learned (the hard way) while still in grade school.

    19. Re:I'm not mad by Master+Moose · · Score: 1

      Now I have not been into a games store to look at this product nor do I think I will. But does it spell out on the packaging anywhere the conditions of playing this game. Is it clear enough? I think they need to introduce warnings like those on Cigarette packets. Clear and bold.

      "Warning Contains DRM" Playing this game requires perpetual connection to our servers eating up your monthly data allowance and may lead to cancer.

      --
      . . .gone when the morning comes
    20. Re:I'm not mad by Anonymous Coward · · Score: 0

      Good point. I would say that they have a good claim against Ubisoft for failure to deliver the product advertised / a functional product.

    21. Re:I'm not mad by Midnight+Thunder · · Score: 1

      Now they know better.
      This is the best possible thing that could have happened to them.

      You would hope. Sometimes its just like a drug user trying to understand what the drug is doing to them, and claiming the pusher is innocent.

      --
      Jumpstart the tartan drive.
    22. Re:I'm not mad by vilain · · Score: 1

      I didn't buy this game, but if I had and it stopped working because the company "remotely turned it off", I'd be back at the point of purchase (aka my local game store) to complain. If they won't give me another game of equal value or a full credit-card refund, I'd contact the credit card company and request a charge back. I'd tell that to the owner of the store and all my friends. This might possibly result in the owner's credit card processor putting their account on hold, thereby limiting their ability to take credit cards. If I bought it from an on-line store, same thing. If enough people return the game as defective (it's got DRM that doesn't work), maybe Ubisoft might take notice. The game store owners surely will.

    23. Re:I'm not mad by RAMMS+EIN · · Score: 1

      I feel sorry for everyone who bought the game and couldn't play it. I hope they learn from this experience and inform themselves before making a purchase in the future. The reason they can't play this game is because it has been crippled by DRM. I also hope they will look around and see the wide scope of DRM. It's not just this game, it's many other games, as well. It's on movies on Bluray discs and DVDs. It's in the music sold by iTunes. It's in a lot of popular PC software, such as Microsoft Windows.

      But it's not too late. There are alternatives. There is software that does not include DRM. There is even software that allows you to do most anything you might wish to do with it, including giving out copies to all your friends. There is music without DRM. Music that comes on actual CDs is DRM-free (beware of things that look like CDs but aren't, though). And, as with software, there is music that you are allowed to distribute to your friends, or even sample and modify to your own taste. In a limited sense, the same goes for movies. DRM-free movies are few and far between.

      --
      Please correct me if I got my facts wrong.
    24. Re:I'm not mad by pod · · Score: 1

      Well, this is kind of a general complaint, isn't it?

      These days, consumers really have no clue about ANYthing. How much research do you do into anything you buy? How much research do you do into the food you buy? the car you drive? the place you live? the place you work? the place that holds your life savings?

      If you're like most people, probably zero.

      Lets face it, we've gotten used to our omnipresent government regulating things to be safe for us, that we simply assume everything we see on the shelf is safe, whether it's been certified or not. Even when it is certified, you cannot make that assumption, as the mountains of daily FDA recalls tell us.

      Consumers need to take responsibility for their purchases, and demand real testing and certifications of products, not the fake feel-good veneer we have now.

      --
      "Hot lesbian witches! It's fucking genius!"
    25. Re:I'm not mad by Anonymous Coward · · Score: 0

      People have known for years that PC games just don't work. They are just a con like those fake strip clubs and viagra spam. That's why people such as myself buy console games, which have more than a 50/50 chance of actually running.

    26. Re:I'm not mad by quadrox · · Score: 1

      I'm sorry, but if you can't be arsed to properly inform yourself about a product before making a purchase decision (other than "oooh shiny"), then you deserve what you get. It's people like you who get us in this mess in the first place, and I don't feel an ounce of sympathy. I just hope you learned your lesson and will boycott this stuff in the future.

      I'm not trying to be offensive, but I really cannot feel sympathy for people who are being deliberately ignorant (out of lazyness) to the detriment of the rest of society.

    27. Re:I'm not mad by quadrox · · Score: 1

      You are completely right, yes.

      I have a hard time feeling sorry for all those morons who show the publishers that it's ok to include invasive DRM measures by buying everything that's being thrown at them. These very same morons are the reason that I was unable to play a lot of games that I dearly would have wanted to play, except for the DRM.

      In my opinion these ignorant customers are even more to blame than the publishers, they should have said "hell no" from the get go, instead of just accepting it.

    28. Re:I'm not mad by Dracophile · · Score: 1

      Now they do. And perhaps just some of them ought to have known if their nerd friends had even so much as mentioned it at least once before. If some of these people hadn't cared about this geek issue before, then they probably care a bit more about it now. Assuming such a set of people exists, of course.

      --
      Athy, athier, athiest.
    29. Re:I'm not mad by L4t3r4lu5 · · Score: 1

      I saw a box for this on a shelf in my local Game store. The bottom right of the front of the box says, in red bold letters in a big red circle "This game requires a constant internet connection for play."

      They knew exactly what they were buying. That makes them idiots for buying it, but it doesn't mean UbiSoft should get away with it. Their tech failed, and the product became useless. That's what I call "unfit for purpose."

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    30. Re:I'm not mad by dunezone · · Score: 1

      There was once a time when you actually had to read the requirements on a game box. This burned many people especially in the early and mid 90s when they finally got home and didn't realize their computer couldn't handle the purchased game despite it being clearly stated on the box what was required.

      I know, I purchased Rise of the Triad back in 1995 and didn't have the required 8megs of ram to run it.

    31. Re:I'm not mad by tomtomtom · · Score: 2, Interesting

      The publisher has the customer's money. Support after payment is always awful. Until customers vote with their wallets, it will only get worse.

      Enjoy your intentionally defective products!

      Actually, I think this could hurt them financially quite a bit. Here are some ways it could cost them a lot of money:

      • Many customers end up calling support lines forcing Ubisoft to employ more people to answer the phones
      • Customers return the product to stores en masse because it doesn't work. Stores get hit with the cost and either demand money back from Ubisoft, stop stocking Ubisoft games to prevent these issues, or sue Ubisoft for supplying defective product
      • People follow through on the decision to never purchase a game from Ubisoft again
      • Customers sue Ubisoft for selling a defective product
      • Ubisoft needs to purchase more hardware/people to run their DRM servers properly in future
      • Potential lenders or investors in Ubisoft view them as a greater risk as a result of the above factors and so demand more in interest/price shares cheaper

      I'm sure there are more.

    32. Re:I'm not mad by suomynonAyletamitlU · · Score: 1

      A large fraction of the people who bought it aren't learning any lesson about DRM because it's likely a lot of gamers won't even register that the game is doing anything other than crashing, even if the error message spells out why.

      It's bad software. They would have to understand the political climate of the games world to realize it was made that way on purpose. Everyone else is going to be pissy about it, just not in an informed way.

    33. Re:I'm not mad by Uberbah · · Score: 1

      Maybe they should educate themselves then.

      Maybe they shouldn't have to for products this bad that you can't return. You buy any other product under the sun and it's a POS, you can get your money back. Not so with software, unless you do a charge back - in which case Valve kills any other games you've purchased on Steam, and retailers might place you on a blacklist of "problem" customers.

    34. Re:I'm not mad by Uberbah · · Score: 1

      I'm not trying to be offensive

      And what if he did read multiple reviews of the game, but none of the reviewers had to deal with this problem because Ubisoft sent them a clean copy of the game? Happens all the time with all kinds of products - the manufacturer sends a copy in to be reviewed - it's why Consumer Reports buys everything they test at retail.

      Why, that would make you quite the jackass....

    35. Re:I'm not mad by quadrox · · Score: 1

      It's true that most "professional" reviews rarely touch on the DRM issues (which is a shame), but I think that a important part of making a purchases decision is to look for feedback from other users. And you can pretend all you want that only geeks know about DRM, but the general concept of copy protection is well known, and getting to the truth is pretty easy if you just look around slightly.

      I'm not denying that there will be some people who honestly through no fault of their own got burned on this because they're entirely too young or otherwise inexperienced to know about this stuff. But I dare say that the vast majority of gamers is aware of the general issue and just can't be bothered to fight DRM.

  10. Interesting method... by InfinityWpi · · Score: 3, Interesting

    First time I've heard of a DDoS attack being used to break DRM...

    1. Re:Interesting method... by FauxReal · · Score: 5, Insightful

      First time I've heard of a DDoS attack being used to break DRM...

      It didn't break the DRM, it broke the game.

    2. Re:Interesting method... by RoFLKOPTr · · Score: 1

      It didn't break the DRM, it broke the game.

      In fact, it actually served to prove the DRM works! Congratulations Ubisoft development team on creating a working DRM scheme!

    3. Re:Interesting method... by Anonymous Coward · · Score: 1, Insightful

      Actually, it broke the game for the paying customers.

    4. Re:Interesting method... by deniable · · Score: 1

      Is this a circumvention device under the DMCA? My brain hurts.

    5. Re:Interesting method... by Anonymous Coward · · Score: 0

      I'd argue the game was broken the minute they added this DRM.

    6. Re:Interesting method... by Anonymous Coward · · Score: 0

      It didn't break the DRM, it broke the game.

      It depends on Ubisoft's response. If Ubisoft is forced to patch out the DRM to avoid further PR damage then it will have broken the DRM.

    7. Re:Interesting method... by im_thatoneguy · · Score: 2, Insightful

      It didn't break the DRM, it broke the game.

      Which forces the developer to remove the DRM from the game so that their paying customers can use the product.

      If this is a DDoS attack it's essentially a ransom. It's like creating the world's most secure data network only to have the CEO's daughter kidnapped and getting a ransom letter for the password.

      Instead of attacking the DRM you attack the human interests of those who have the keys.

    8. Re:Interesting method... by SharpFang · · Score: 1

      It didn't crack the DRM. It definitely broke it, in the old sense though. Not performing to specs (either way) = broken.

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    9. Re:Interesting method... by Anonymous Coward · · Score: 0

      The DRM broke the game. The DDoS broke the DRM.

      Consider, if the DRM wasn't present and broken the game would still run fine.

    10. Re:Interesting method... by Anonymous Coward · · Score: 0

      You're being literal, I think the OC was being figurative: DDOS didn't break *THE* DRM, but its being used to break the concept of DRM.

  11. Do I smell a class action lawsuit? by m509272 · · Score: 2, Insightful

    Do I smell a class action lawsuit? Seems like it might make sense.

    1. Re:Do I smell a class action lawsuit? by malkavian · · Score: 1

      There's a little thing in the EULA that states "If the media is faulty, then we'll replace that at your cost for about £15. There are no other warranties of fitness.".
      Wonder if they've got the balls to claim that "get out of jail free" clause. If they do, wonder how long the company will survive afterwards as sales tank.

    2. Re:Do I smell a class action lawsuit? by Opportunist · · Score: 1

      Is an EULA binding in your country? Poor you.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    3. Re:Do I smell a class action lawsuit? by Anonymous Coward · · Score: 5, Interesting

      In Germany, EULAs are non-binding if they're not presented before the sale. There's no way to disclaim fitness for the obvious purpose of the program either. Furthermore, if modifications are necessary to make the program work as intended, then such modifications are legal even without the author's consent: Happy cracking. Last but not least, the vendor who sold the defective product must either take it back and refund the price or fix the problem.

      UbiSoft really screwed up.

    4. Re:Do I smell a class action lawsuit? by deniable · · Score: 1

      That's a Trade Practices violation here and the Consumer Protection types will be happy to intervene. They like the easy ones.

    5. Re:Do I smell a class action lawsuit? by russotto · · Score: 1

      There's a little thing in the EULA that states "If the media is faulty, then we'll replace that at your cost for about £15. There are no other warranties of fitness.".

      A warranty of fitness isn't needed to cover the case of a product that doesn't work at all; that would be a warranty of merchantability. A warranty of fitness says that the product works for what the buyer thinks it does; a warranty of merchantability says the product works for what the seller says it does.

    6. Re:Do I smell a class action lawsuit? by Anonymous Coward · · Score: 0

      In Germany, EULAs are non-binding if they're not presented before the sale.

      Even if presented before the sale, clauses that are surprising or exceedingly unfavourable for the consumer are often void here.

    7. Re:Do I smell a class action lawsuit? by SharpFang · · Score: 1

      It works for complete end-to-end connection with Ubisoft servers. If the servers don't work, it doesn't work. They never claimed anything else. *shrug*

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    8. Re:Do I smell a class action lawsuit? by ArsenneLupin · · Score: 1

      And moreover, Germans don't need to fear Abmanhnungen any longer either...

    9. Re:Do I smell a class action lawsuit? by Spatial · · Score: 1

      Don't forget this part: "To the maximum extent of the law."

      Or in laymen's terms: "Half of this document is invalid."

      Companies can't disclaim themselves from the law at their whim. If the law says a good has to be fit for purpose, it has to be. The end.

      EULAs are fantasy wishlists. It's what they want, not what they have.

    10. Re:Do I smell a class action lawsuit? by david_thornley · · Score: 1

      In many jurisdictions, it's impossible to disclaim warranties of merchantability and fitness. This means that some people will have a legal right to return the game if they literally cannot play it. I don't know how it's going to play out, but a class-action lawsuit is entirely possible. (Nor does putting "Must have an internet connection" work as a disclaimer if the purchaser has an internet connection and can't reach the authentication servers anyway.)

      EULA rants: Back in the mid-1990s, I characterized EULAs as warranting that they provided a floppy disk, which was guaranteed to remain a floppy disk for 90 days, and then going on to things you can't do with any software you happened to find on it. Fans of Neil Gaiman and Terry Pratchett may remember "Good Omens", in which the devil character collected a batch of software EULAs and sent it down to the Soul Contract division with a post-it saying "Learn, guys."

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  12. I already said it by Opportunist · · Score: 5, Insightful

    Can't find it now, but definitly NOW the DRM protection WILL be the discussion topic on the schoolyard. And maybe company lunchrooms too. People who bought the game will ask around, especially their "IT clued" friends what they could do to play what they paid for, and they will be informed about how to get cracks.

    People who never pondered cracking will now be introduced to it. So far they did actually buy their games. Either because they simply didn't know about it or, worse, because they didn't want to go through the hassle and thought that paying 50 bucks is easier, faster and less of a problem than futzing about with cracks and copying this and cracking that and executing this registry tuner and writing that into the registry...

    Now they learn that buying games leads to more futzing, more frustration, more "it doesn't just work" than finding it in P2P and downloading it. Legal copies just lost the only edge they had over cracked ones: Ease of use and "just working".

    Great job, UBIsoft. Just as the software industry finally regained some footing in the battle against copying, you go and aim the bazooka at your (and the industry's) foot.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:I already said it by MartinSchou · · Score: 5, Insightful

      Don't tell your friends to crack the game. Tell them to go to the store and demand their money back.

      The software is fundamentally broken. You haven't gotten what you've paid for. Returns will be a lot more painful for Ubisoft. Pose 90% returned games vs 90% pirated games at a stock holders meeting, and they'd probably prefer 90% pirated, as the 90% returned will be more expensive in the long run.

    2. Re:I already said it by tecnico.hitos · · Score: 4, Funny

      Great job, UBIsoft. Just as the software industry finally regained some footing in the battle against copying, you go and aim the bazooka at your (and the industry's) foot.

      Do not rocket jump if you have low HP.

      --
      The good, the evil and the vacuum tubes.
    3. Re:I already said it by Anonymous Coward · · Score: 0

      Dream on. Plenty of games have shipped so broken that required day 1 patches. They'll buy some more servers and get it over with.
      You can thank the pirates for pushing the DRM scheme up another notch.

    4. Re:I already said it by Opportunist · · Score: 1

      Better yet, tell them to crack it, then... no, wait, that would be suggesting committing a crime, I think. :)

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    5. Re:I already said it by petermgreen · · Score: 1

      Unfortunately I think the likely long term outcome of this is that even more gamers move to consoles where it is easier to control piracy without resorting to such draconian measures.

      Pirating on consoles requires getting your console physically modified which costs money, voids the warranty and carries a high risk of getting your console permanently banned from online services.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    6. Re:I already said it by LingNoi · · Score: 2, Informative

      Everyone in my country has modded xboxes and PS3s. It's not as difficult as you make out. You just pay a little extra to get it chipped and if it ever breaks you just take it back to the shop, no problems. You can get it done anywhere, even the shopping mall sells pirated console games.

      So what about online play right? Simple, everyone owns another console for that. You think that consoles are more secure but they're just as much of a joke (if not more so because of their popularity with pirates here).

    7. Re:I already said it by twidarkling · · Score: 2, Informative

      Except in North America (and probably other places), you Cannot return open software. They absolutely won't take it. And if you bitch long enough to actually wear the poor clerk down to the point where they do take it, the store will simply write it off. They won't send it back to Ubisoft.

      --
      Canada: The US's more awesome sibling.
    8. Re:I already said it by Samah · · Score: 1

      Do not rocket jump if you have low HP.

      Unless you have the Gunboats.

      --
      Homonyms are fun!
      You're driving your car, but they're riding their bikes there.
    9. Re:I already said it by Lehk228 · · Score: 1

      if it's defective they will take it back, if a shit ton of people return the same software you can bet your ass walmart will send it back to the distributor, and tear them a new asshole while doing so.

      --
      Snowden and Manning are heroes.
    10. Re:I already said it by zill · · Score: 1

      Is there any store out there that still allow for game returns? I'm being sarcastic here; I really want to know.

      Steam doesn't offer refunds.
      Nor does newegg offer refunds on games.
      None of the Brick and Mortar stores in my city does it either.

      If there are still stores out there that allows for game refunds, how do they deal with the "Buy, copy cdkey, get refund" crowd?

    11. Re:I already said it by blankinthefill · · Score: 1

      If the store has to write off too many returns, then they will be much warier about how they stock that publisher's games in the future. Even just not stocking as many per store could have a huge hit on the numbers that publishers see.

    12. Re:I already said it by Pentium100 · · Score: 1

      Pirating on consoles requires getting your console physically modified which costs money, voids the warranty and carries a high risk of getting your console permanently banned from online services.

      When I helped my friend mod his xbox360, I told him about the warranty. He said that if he downloaded 10 or so (I don't remember the exact number) games he would have saved enough money for another xbox360. As for online services - pirated PC games also usually don't work online, not that it matters for single player games.

    13. Re:I already said it by Anonymous Coward · · Score: 0

      Even better: tell them to get their money back, and THEN get a decent working version via p2p anyway.

    14. Re:I already said it by Anonymous Coward · · Score: 0

      Don't tell your friends to crack the game. Tell them to go to the store and demand their money back.

      why not both?

    15. Re:I already said it by goonerw · · Score: 1

      Great job, UBIsoft. Just as the software industry finally regained some footing in the battle against copying, you go and aim the bazooka at your (and the industry's) foot.

      You're supposed to jump first before firing the rocket.

      --
      LOAD ".SIG"
      PRESS PLAY ON TAPE
    16. Re:I already said it by Uberbah · · Score: 1

      They all do. Two words:

      Charge. Back.

    17. Re:I already said it by ArsenneLupin · · Score: 1

      Don't tell your friends to crack the game. Tell them to go to the store and demand their money back.

      Or even better: tell your friends to go to the store and demand their money back, and then, to get a cracked game.

    18. Re:I already said it by Anonymous Coward · · Score: 0

      If you're being sarcastic, then why do you really want to know?

    19. Re:I already said it by ndavis · · Score: 1

      Don't tell your friends to crack the game. Tell them to go to the store and demand their money back.

      The software is fundamentally broken. You haven't gotten what you've paid for. Returns will be a lot more painful for Ubisoft. Pose 90% returned games vs 90% pirated games at a stock holders meeting, and they'd probably prefer 90% pirated, as the 90% returned will be more expensive in the long run.

      Actually we should all buy a copy of the game take it home install it claim it didn't work and take it back to the store and demand our money back. This will really hurt Ubisoft as it will involve more claims and require more resources to make up for the amount of products being shipped back.

    20. Re:I already said it by TheQuantumShift · · Score: 2

      But you did get what you paid for. A shiny disc and a license to do only what ubisoft says you can with the 1's and 0's on said shiny disc. I wouldn't be a bit surprised if there's a clause specifically for this kind of thing. Retailers will say it's ubisoft's issue and that they can only exchange your shiny disc for another identical shiny disc.

      --

      Shift happens. Fire it up.
    21. Re:I already said it by magus_melchior · · Score: 1

      Corollary: Do not rocket jump from a tall platform-- you'll end up like the last Soldier in the TF2 trailer.

      --
      "We are Microsoft. You shall be assimilated. Competition is futile."
    22. Re:I already said it by Opportunist · · Score: 1

      In my country we have something in our law that provides you with the right to expect from a good its "usual basic usefulness". When something is sold to you as a chair you may expect it to be able to carry the weight of an average person if the person placed on it in a sitting position. It makes no assumption about comfort or promises that it will hold your weight when you step on it, but when you sell something as a chair, it must be something you can sit on. That's the basic assumption of usefulness someone buying a chair will make of the product.

      Likewise, when you buy a computer game you may expect it to be playable on a computer consistent with the requirements the game imposes. A game for a Windows PC may be expected to be playable on a Windows PC. It may even be stretchable to the point where you may expect from a single player game to not require a constant internet connection. Though I guess nobody really tried whether that (rather old, i.e. consumer-friendly) law still holds any water in this day and age.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  13. No sympathy by ebcdic · · Score: 3, Insightful

    You knew the game had this DRM, you knew that it was susceptible to server crashes, you whined about it endlessly, AND THEN YOU WENT OUT AND BOUGHT IT ANYWAY. How stupid can you get? Ubisoft must be laughing their heads off.

    1. Re:No sympathy by Sancho · · Score: 3, Insightful

      Did they? I didn't hear about the DRM until after the game was released. If I had not been waiting until it came down in price a bit, I might have purchased it based upon the merits of the first game and some early reviews which didn't mention the DRM.

      I might even have failed to notice the small print which said that an Internet connection was needed in order to play it. I certainly wouldn't have expected that to be a requirement.

      I bet a lot of people had no idea. This might do more to kill gaming on the PC than DRM, though.

    2. Re:No sympathy by Gaygirlie · · Score: 4, Insightful

      "You knew the game had this DRM, you knew that it was susceptible to server crashes, you whined about it endlessly, AND THEN YOU WENT OUT AND BOUGHT IT ANYWAY. How stupid can you get? Ubisoft must be laughing their heads off."

      The non-technically inclined audience does not and did not know of the DRM and its effects. Not everyone knows what kinds of issues it might lead to. The fact that you knew about it does not negate that fact. As such, such audience got screwed by this and it is in no way their own fault.

    3. Re:No sympathy by Xugumad · · Score: 1

      > I might even have failed to notice the small print which said that an Internet connection was needed in order to play it. I certainly wouldn't have expected that to be a requirement.

      Without knowing how obvious the technology makes it, I wonder if some people didn't even realise it had this sort of DRM until the servers went down...

    4. Re:No sympathy by Opportunist · · Score: 2, Interesting

      In this case they learned a valuable lesson: There's more in a game but graphics, sound and gameplay today that you should inform yourself about before buying it: Its copy protection, and whether it is something you deem acceptible.

      Saying that this will kill PC gaming is a bit far fetched, unless companies insist in it by continuing to push these kinds of copy protection. I'd consider it highly doubtful that people who played on PCs so far will go out and buy a 200+ bucks game console. I dare to extrapolate from me, in this case. I am an "old" PC gamer. Computer gamer, actually. Starting with a C64, stepping over Amiga to the PC. My first console was a GameCube. My other console is an XBox, which only exists because it was the cheapest way to a mediabox back when I bought it. Would I toss PC gaming in favor of consoles? Unlikely, to say the least. First, FPS games are simply unplayable for me with console controllers. RTS is entirely a dumb idea on consoles. They excel at platformers and their 3d counterparts, they are great for beat-em-ups, but strategy and shooter on a console is a PITA. Before I play them on a console, I won't play them at all.

      So unless studios deliberately kill off PC gaming by insisting in copy protection that customers will not accept, this won't kill PC gaming. But it will hopefully kill DRM schemes that are simply beyond anything a sensible customer could accept.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    5. Re:No sympathy by jeff4747 · · Score: 1

      I might even have failed to notice the small print which said that an Internet connection was needed in order to play it.

      That's not really an indication of their invasive DRM. A lot of games now say that they 'require an Internet connection' to cover the company's ass. But they only really need it during installation.

    6. Re:No sympathy by Anonymous Coward · · Score: 0

      Did they? I didn't hear about the DRM until after the game was released. If I had not been waiting until it came down in price a bit, I might have purchased it based upon the merits of the first game and some early reviews which didn't mention the DRM.

      If you don't ask about DRM before buying, then that indicates that you don't care. And if you don't care, then you get what you deserve.

    7. Re:No sympathy by dreampod · · Score: 1

      In addition many games with online authentication systems use the 'Internet connection required to play' line, but most people (who actually bother to read the fine print) don't assume that this requires a single player game to be connected 100% of the time. Expecting to require constant net connection for a multiplayer game is reasonable, expecting the same for a single player is not. For that matter, many people buy single player games so when their internet connection is down.

    8. Re:No sympathy by masmullin · · Score: 2, Insightful

      Actually I expect the technical types at Ubisoft are shitting their pants right now. They are probably working on their 25th hour of overtime (except they are salaried so they dont actually get overtime... heh) trying to fix the problem, grumbling about why they ever had to implement this stupid DRM in the first place.

      On the other hand management types who made the decision to go with this retarded (literally) DRM are probably comfortably watching a DVD and wont care about this until monday... at which point they will blame all the technical types and demand a fix immediately.

    9. Re:No sympathy by Totenglocke · · Score: 1

      If you wouldn't take 20 seconds to google "Assassins Creed 2 DRM" and make an even slightly informed decision, then you would have deserved it. It's 2010 people, if you haven't learned that companies will screw you with DRM by now, then you really need to start paying attention.

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    10. Re:No sympathy by Khyber · · Score: 1

      And just how often do you think DRM is mentioned in the regular news that every-day non-geek people watch/read?

      Probably VERY LITTLE, and thus there's no rational reason for thinking that everyone, not even 10% of the population, knows jack shit about DRM.

      These people don't deserve it, and you shouldn't be talking like some sanctimonious ass while you clearly display total ignorance of reality.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    11. Re:No sympathy by blackraven14250 · · Score: 1

      Expecting people to finish their sentences is.

    12. Re:No sympathy by Anonymous Coward · · Score: 0

      They might now know the term "DRM", but they know about activation limits and such - those who didn't know before were made WELL aware of it after Spore a few years ago.

      If you buy without getting at least SLIGHTLY educated about what you're buying, you deserve any shit that happens as a result. Just because I hold people accountable for the decisions doesn't make me "ignorant of reality", it just means that you promote ignorance and saying "it's not your fault that you made a bad decision when if you stopped to think about it for 5 seconds you could've avoided this".

    13. Re:No sympathy by Anonymous Coward · · Score: 0

      Ah yes, the "death of computer gaming" that I've been hearing about since the 80's...

    14. Re:No sympathy by Gaygirlie · · Score: 1

      "They might now know the term "DRM", but they know about activation limits and such - those who didn't know before were made WELL aware of it after Spore a few years ago."

      Bah. Not everyone has seen Spore and even less played it. Hell, I have loads of gamers in my friends and only one of them have played Spore. Now, stop being an arrogant prick and claiming that when you know something it means everyone should.

    15. Re:No sympathy by Anonymous Coward · · Score: 0

      uh... scuse me... it's called read the box before you purchase the game.

      Before you argue that you shouldn't have to, I would argue no you don't have to, but you SHOULD. It's called personal responsibility, and it's something that sadly seems to be terribly lacking amongst the general sheep herd these days.

      Was it ALL their fault? Certainly not. Was it partially their own fault? Absolutely. They had the ability to prevent the situation if they had only chosen to read the box before purchasing and then chosen to not purchase.

      Yes, I do read the boxes on things I purchase. Yes, I do research my purchases before I make them. And yes, I do sometimes fail to do so. And when that happens, I admit that it was at least in part my own fault for failure to look out for myself.

      People need to go back to taking personal responsibility for their actions, lack of actions, well-being, et-al. and quit expecting governments and companies to dumb things down and protect them from every little thing including themselves.
      Disclosures about licensing and requirements to use the product should be regulated to be on the outside of the packaging where the customer can read it before they purchase. That's it. After that, it is up to the consumer to educate themselves and research their purchases. If they fail to do so, tough. It worked for generations past REMARKABLY well.

      That all having been said, UBI is STILL a bunch of dirty douchebags for releasing a product with DRM like this.

    16. Re:No sympathy by Totenglocke · · Score: 1

      When the entire point of the Spore fiasco was millions of people who knew nothing about DRM finding out and suing over it, that kind of made it a well known thing. I don't know anyone who's played Spore, but every one I know who buys games knows about the Spore DRM fiasco, even those who don't play any PC games because they can't figure out how to hook up anything more complicated than a dvd player.

      Just because you're pissed that you've gotten fucked by DRM when you should've known better doesn't mean that the people who say "Why the hell didn't you look before you leap?" are "arrogant pricks". That just makes you foolish. Yes, everyone makes mistakes, the difference is that wise people learn from them, the others such as yourself get angry at those who learned from their mistakes. I've been burned by DRM too when it first came out and I knew nothing about it - I learned, fast.

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    17. Re:No sympathy by Anonymous Coward · · Score: 0

      "You knew the game had this DRM, you knew that it was susceptible to server crashes, you whined about it endlessly, AND THEN YOU WENT OUT AND BOUGHT IT ANYWAY. How stupid can you get? Ubisoft must be laughing their heads off."

      The non-technically inclined audience...

      Hi,

      You're posting on Slashdot.

    18. Re:No sympathy by chilvence · · Score: 1

      If you wouldn't take 20 seconds to google "Assassins Creed 2 DRM" and make an even slightly informed decision, then you would have deserved it. It's 2010 people, if you haven't learned that companies will screw you with DRM by now, then you really need to start paying attention.

      Ah thats right, you have to know its there before you go looking for it. I can see the logic there! What sort of market do you think they would rather target - the principled, uncompromising people who will kick up a fuss if they don't like it, or the people that are unfortunately through no fault of their own too naive to imagine a scenario where they would be forcibly bent over and raped up the ass by a reputable company?

    19. Re:No sympathy by quadrox · · Score: 1

      If you can't be bothered to do a quick 10-20minutes research about the game before buying it (checking forum comments, reviews etc.) then you deserve what you get, and as a matter of fact you would be a part of the problem and I hate you for it.

      Seriously, stop going "ooh shiny" and buying whatever is thrown at you and start making some fucking informed decisions. This is a part of your fucking responsibilities towards the rest of society.

    20. Re:No sympathy by Anonymous Coward · · Score: 0

      >

      I might even have failed to notice the small print which said that an Internet connection was needed in order to play it.

      Look at the Amazon page for Silent Hunter 5. The warning about needing a 'permanent' internet connection is huge and on the front, very difficult to miss.

      Now, whether people had any idea of the implications of that caveat is doubtful, but I sincerely doubt anyone physically purchased a copy of the PC version in the store without being aware of the requirement.

      http://www.amazon.com/gp/product/images/B002PAIPQO/ref=dp_images_0?ie=UTF8&s=videogames&img=0&childASIN=B002PAIPQO

    21. Re:No sympathy by Anonymous Coward · · Score: 0

      As such, such audience got screwed by this and it is in no way their own fault.

      Is it not my fault, if I eat junk food and get fat? In today's world, a certain minimal understanding of technology is so necessary that you can only blame yourself, if you get screwed because you don't bother to get that understanding. I'm not a chef, and know quite little about nutritional fats but even I know that fat = bad. The average computer user should know that DRM = bad. If you want more details about what bad means in each case, you look it up. It's called due diligence.

    22. Re:No sympathy by Waccoon · · Score: 1

      Not to mention the fact that this is a sequel, and the first game didn't have this kind of DRM. I'm sure the demo doesn't have the DRM, either.

      Oh, wait... there is no demo.

    23. Re:No sympathy by L4t3r4lu5 · · Score: 1

      The front of the case tells you about the DRM: "This game requires a constant internet connection for play" is displayed in big red letters (at least in UK stores).

      Game says "Internet connection lost" and quits (or goes to main menu etc). The first thing I would do, as an ID10T, would be to open up IE and hit Google.com. Oh, that works? Hmmm. Try the game again. "No internet connection." Hmmm, but Google works! BBC.co.uk... That works!

      Head to the store and NERD RAGE on the clerk until he takes it back (as most UK game retailers don't accept PC games back for refund unless faulty, and they will argue it's the DRM. Sometimes raging so the other customers leave is the only way).

      Anyone know if this will go class action?

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    24. Re:No sympathy by LanMan04 · · Score: 1

      I don't know....I don't have a lot of sympathy for folks who got burned. It's called being an "informed consumer". If I have to buy something that I don't know a lot about (a new car, a gas-powered garden tiller, anything not computer-related) I do a shitton of research and learn up on the product.

      And really, what about the (non-zero number of) people who bought this game to play on their PC and legitimately have no internet connection. They can't play AT ALL. Should have done the research...

      --
      With the first link, the chain is forged.
    25. Re:No sympathy by Totenglocke · · Score: 1

      Ah thats right, you have to know its there before you go looking for it.

      No, you google to see IF it has DRM and if so, what kind. If parents can find out that there was a toy 1,000 miles from their kid that has a microscopic bit of lead on it, then people can search for other things. Willful ignorance is not an excuse.

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
  14. "Stem the tide of bad DRM?" by Huntr · · Score: 1

    I think we all know it won't. Sure, a few companies here and there seem to get it, but most don't or won't. Not until we make them quit by refusing to buy their products and telling them why. If they can sell that many copies of ACII despite this crud DRM being announced beforehand, then there's very little incentive for them to not include it, even with the problems.

    1. Re:"Stem the tide of bad DRM?" by Anonymous Coward · · Score: 0

      The problem is there's no way to prove to companies that they're losing money with DRM. All they see is that there are pirates out there, and for some reason immediately assume that every pirate would have ponied up the $60 if only there was a perfect DRM system. So they keep chasing the dream, never understanding the facts of the matter:

      (1) DRM makes people not want to give you money. Maybe they pirate, maybe they don't play at all.
      (2) A massively larger amount of people will pirate a game than would actually pay for it. When something's free, everyone who's even a little interested will grab it. When it's not free, only people who are interested above a certain level will. This means that only a small percentage of pirates are "lost revenue"
      (3) Unless you're talking a really huge AAAA+ level game like Modern Warfare 2, the costs of implementing DRM get close to or outweigh the few people who you will "force" to pay.

      But, as said, there's no graph you can plot this on to show the execs, so they keep just truckin' on into oblivion.

  15. Some Converts by headkase · · Score: 1

    Hooray! Now out of the pool of people who thought it was a good idea to buy this steaming pile at least some of them will now be thinking twice: and more important talking about it with the equally uninformed.

    --
    Shh.
  16. Well, duh. by bmo · · Score: 3, Interesting

    It's as if nobody learned the first time about DRM when Microsoft shut off its MSN Music Store DRM servers, thus having people locked out of their own music they bought legitimately.

    For those who got burned, it's not like people weren't warned. If you bought the game, you got what you deserved.

    --
    BMO

    1. Re:Well, duh. by Anonymous Coward · · Score: 1, Interesting

      If you bought the game, you got what you deserved.

      Huge problem with that: If people simply didn't buy AC2, the execs at the top wouldn't go "Oh, hay, maybe we pissed them off with DRM and we shouldn't do that anymore." No, they'd either say "Oh piracy was so bad, that's why we didn't get many sales!" and increase DRM, or they'd say "well clearly no one liked the game very much, so we won't make another."

      Therefore, instead of the intended effect of getting AC3 without DRM, you simply never get an AC3 at all. People buy the game because they like the game not because they want to support DRM. If there were a way to give money to the developers to reward them for making a good game, while not giving money to the publishers who mandated the DRM, I'm sure a lot of people would go that route. But there isn't.

    2. Re:Well, duh. by bmo · · Score: 1

      you simply never get an AC3 at all

      Big deal. Let them take their ball and go home.

      I'm sure the world will continue to rotate upon its axis and revolve around the Sun.

      I suggest to you that if Ubisoft goes bankrupt because of DRM, all the better.

      --
      BMO

    3. Re:Well, duh. by mlawrence · · Score: 2, Interesting

      For those who got burned, it's not like people weren't warned. If you bought the game, you got what you deserved.

      Does every gamer read /. ? Does every person who buys an automobile research all potential problems? That's not a fair statement.

    4. Re:Well, duh. by bmo · · Score: 0, Flamebait

      This has been all over the net. If you didn't see it, you were living under a rock. All the gaming sites covered it. It was on reddit, digg, boing boing, 4chan, etc, ad nauseam.

      Similarly with the shutdown of Microsoft's "Plays For Sure" servers.

      It's just that people *choose* to ignore the warnings and say "Oh, it can't be that bad." Then they find out to their consternation that the people who told them (us geeks) were right.

      No excuses. You got burned by DRM? Tough. Wake up.

      --
      BMO

    5. Re:Well, duh. by Anonymous Coward · · Score: 0

      Of the sites you mention, I read one of them. A lot of my friends read zero of them. We're not all internet nerds. I am, you are, other people like playing video games.

    6. Re:Well, duh. by ae1294 · · Score: 1

      Of the sites you mention, I read one of them. A lot of my friends read zero of them. We're not all internet nerds. I am, you are, other people like playing video games.

      So, what's up over on 4chan these days? Goatse still the in thing or have they moved on yet?

    7. Re:Well, duh. by Jackie_Chan_Fan · · Score: 1

      It really is funny how DRM causes more piracy than it does to stop it.

      Just treat paying customers like HUMAN FUCKING BEINGS ALREADY. I THINK THEY'VE EARNED IT... in fact.. I think they've paid for it.

      I'd gladly DL this game on a torrent out of spite.

    8. Re:Well, duh. by bmo · · Score: 1

      I'd gladly DL this game on a torrent out of spite.

      Don't.

      Don't waste your time. Give the other publishers on the market your attention. If you pirate it, you don't let the rest of the market have its chance, and Ubisoft is "validated" in its opinion of software piracy.

      --
      BMO

    9. Re:Well, duh. by Hognoxious · · Score: 3, Insightful

      Don't waste your time. Give the other publishers on the market your attention. If you pirate it, you don't let the rest of the market have its chance

      Any reason he can't do both?

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    10. Re:Well, duh. by Anonymous Coward · · Score: 0

      nobody heard a thing about the wal-mart snafu either? that was also on newspaper (the one of actual paper, unbeknown from us geeks)

    11. Re:Well, duh. by Jackie_Chan_Fan · · Score: 1

      i decided not to... only because after looking at the game... I dont want it anyways ;)

    12. Re:Well, duh. by Anonymous Coward · · Score: 0

      They didn't learn when the DIVX DRM servers were shut down, either.

  17. Re:Awful Anti-Pirate Systems That Will Probably Wo by Dunbal · · Score: 2, Interesting

    1. Give The Game away free (sans DRM and assorted BS), let people pay for it on an honor/donations basis if they like playing it.

          Actually my experience with Silent Hunter 5 (having played the game somehow for a frustrating hour or so) is that I don't want it even for free. The game sucks balls. I guess the only good thing about this whole experience is that I updated my video driver.

    --
    Seven puppies were harmed during the making of this post.
  18. Nice response from an Ubisoft rep by TSHTF · · Score: 5, Interesting
    It's worth looking at how a Ubisoft rep replies to a post that gives users information on how to use the now-broken service:

    Please do not post about illegal activities and or downloads.

    The response summarizes the situation appropriately:

    WTF I posted a link to google that shows how to play since UBIcraps servers are down and you call it ILLEGAL activities? RAbble rabble! I will never buy another ubisoft product and I advise you to do the same!

    1. Re:Nice response from an Ubisoft rep by izomiac · · Score: 2, Insightful

      IMHO, that's rather backwards. Doing whatever I want with something I payed for ought to be legal. Receiving money for something then remotely disabling it ought to be illegal.

      This is common sense. This is societal expectation. Why is this not the law?
      (Thought question, no need for politics.)

    2. Re:Nice response from an Ubisoft rep by 91degrees · · Score: 1

      Wow! Some of the fanboyism in that thread is amazing!

      "If everyone could please be patient, theres not need to be mad at ubisoft about this."

      Why not? Isn't it their fault?

    3. Re:Nice response from an Ubisoft rep by RAMMS+EIN · · Score: 2, Insightful

      I do agree, though. Don't advocate breaking the rules. Advocate better rules.

      A friend of mine had to wait two weeks for his new computer to make it from the internal IT dept to his desk. The reason? Some kind of tangled mess involving license keys that were valid, yet didn't work. Lots of time on the phone with Microsoft, and finally he got his new machine. Then he had to go and download the software he needed from various websites, and click through all the questions and license agreements to get it all installed. Total employee time taken? I don't want to know.

      Meanwhile, I got my new computer, popped in my Linux disc, and used Aptitude to install my favorite software while I was having lunch. Total employee time taken? A little over one hour.

      The reason I could do that is that many people have rejected the conditions that come attached to the major proprietary software packages, and given their support to free software, instead. The same can work for games, too: play the games that don't come with onerous rules, and refuse to play the games that come with too many strings attached. Breaking the rules won't solve the problem, because it doesn't give the right incentives to the producers. We don't want to break the rules, we don't want the rules to be there in the first place!

      --
      Please correct me if I got my facts wrong.
    4. Re:Nice response from an Ubisoft rep by mxs · · Score: 0, Troll

      Be VERY careful clicking those links. Ubisoft is only able to censor posts relating to cracks and such, but NOT goatse, all manner of shock pictures (mutilations, diseases, decomposition, bodily fluids, all manner of fecal matter, etc.) on their forums.

      Repeat : that forum post contains tubgirl, goatse, dead people, etc. Do not click it unless you want to see just how depraved the mods at Ubisoft are to let /that/ slide but censor links to cracks.

    5. Re:Nice response from an Ubisoft rep by Anonymous Coward · · Score: 0

      HAHA I just tried to follow your links, and it seems that Ubi forums are down also. Guess their response to a vitriolic public is to make them unable to post to forums :)

    6. Re:Nice response from an Ubisoft rep by Anonymous Coward · · Score: 0

      Easy solution. Return game to store demanding a refund.

    7. Re:Nice response from an Ubisoft rep by dadelbunts · · Score: 1

      Hahahahaha even better how they just deleted the whole thread and locked it. Its as if the 9 plus pages of complaints never happened. Not only do these poor people have a nonworking game they cant even complain about it. Wow just wow.

  19. This is a good thing by BeardedChimp · · Score: 5, Interesting

    Several DRM schemes have only involked a reaction in the tech community such as slashdot while the general public carried on not caring.
    This shambles has made it painfully obvious to the masses of the dangers of DRM.
    The 45 page thread is evidence of it and is quickly filling up with hatred. Comments such as "I'll never buy from you again" which usually tend to be hyperbole this time ring true.

    Hopefully the end result of this is that the public won't have a short attention span and make true on their threats of not buying from them again.

    1. Re:This is a good thing by Anonymous Coward · · Score: 0

      You missed the important part of that thread. The Ubisoft employee said HE wasn't having any problems with the game with his bad internet connection. I can only assume it's everyone else's fault.

    2. Re:This is a good thing by Tim+C · · Score: 1

      Several DRM schemes have only involked a reaction in the tech community such as slashdot while the general public carried on not caring.

      Not caring, or not knowing? If the only sites reporting on it are tech ones, how would the general public even get to hear about it?

    3. Re:This is a good thing by MemoryDragon · · Score: 1

      Believe me as long as Ubisoft uses this DRM scheme those guys now complaining will be lost customers.

    4. Re:This is a good thing by ndavis · · Score: 1

      Several DRM schemes have only involked a reaction in the tech community such as slashdot while the general public carried on not caring. This shambles has made it painfully obvious to the masses of the dangers of DRM. The 45 page thread is evidence of it and is quickly filling up with hatred. Comments such as "I'll never buy from you again" which usually tend to be hyperbole this time ring true. Hopefully the end result of this is that the public won't have a short attention span and make true on their threats of not buying from them again.

      Well I went to that link and it appears the forum is down as well. So not only can people not play the game they are not allowed to complain about it to Ubisoft as well!

    5. Re:This is a good thing by bjwest · · Score: 1

      Hopefully the end result of this is that the public won't have a short attention span and make true on their threats of not buying from them again.

      Corporations and politicians thrive on the public's short attention span. By the time AC3 comes out, most will have forgotten this mess and there will be a whole new generation of gamers who didn't go through it to sell to.

      Until consumers get their rights back from corporations, this will continue. I see it continuing for a very long time.

      --

      --- Keep the choice with the user..
    6. Re:This is a good thing by Anonymous Coward · · Score: 0

      There are other DRM screwups that come in to mind, and I doubt this will be the last, for all we know in 10 years we'll need voice/iris/dna/fingerprint recognition just to play some game. It's going to get worst but it will kill PC gaming in single-player, Blizzard and the others are already doing it with online only games. DRM as software will always be cracked relatively fast, the only ones that got it a little right are Sony, but they're starting to screw around too, so yeah, it's pretty bad, I only hope they all bury themselves fast and leave room for more level-headed people.

    7. Re:This is a good thing by msim · · Score: 1

      Heh, now that 6 pages of complaints is pared down to just a 1 post 2 reply/mod closed thread. Was surprised it didn't happen earlier

      --

      Life is like a box of chocolates, you never know when your gonna get food poisoning.
  20. The DRM Monster [comic +1 funny] by Anonymous Coward · · Score: 0

    http://www.themousetrap.co.za/comics/index.php?cid=26

  21. Let me just say... by Paintballparrot · · Score: 5, Insightful

    When I saw this story: *laughing for 5 mins* *gasping for air* *laughing for another 2 minutes* wooooooooooooooooooooooooo! ha ha ha

    1. Re:Let me just say... by Anonymous Coward · · Score: 0

      Insightful? Seriously?

    2. Re:Let me just say... by Paintballparrot · · Score: 1

      I agree, really, I think someones trying to be funny. But seriously, I saw this coming, knew it was going to happen, and told people it was going to happen. I just didn't expect it would happen within the first week.

    3. Re:Let me just say... by cbope · · Score: 1

      Ditto. Couldn't have happened to a worse bunch of asshats.

  22. Murphy's Law by bbqsrc · · Score: 2, Insightful

    Seriously, obey, or you will be fucked by it.

    --
    Disagree != mod troll.
  23. Re:Awful Anti-Pirate Systems That Will Probably Wo by aliquis · · Score: 3, Informative

    The guy behind mIRC did this, and I still remember reading an interview with some guy probably years after the first release where he was one of the early people who had actually paid for it assuming that he had to. He was like number 10+ or something such.

    So yeah, works great having people pay if they like the product, or not ..

  24. Thank You Ubisoft by jjohnson · · Score: 4, Insightful

    We should all send flowers or candy or something to Ubisoft Headquarters. They've done more with one game launch to torpedo the use of DRM than a thousand indignant ./ stories and editorials.

    --
    Anyone who loves or hates any language, platform, or manufacturer, doesn't know what they're talking about.
    1. Re:Thank You Ubisoft by Totenglocke · · Score: 4, Funny

      Honestly? I'm thinking of finding the customer support email for Ubisoft and writing them an email thanking them for giving a demonstration to their customers of why DRM is bad - people like me go on the forums and tell people that this shit will happen and they say "No it won't, the company wouldn't do that!" - now they know that they will. *jumps with glee*

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    2. Re:Thank You Ubisoft by ArundelCastle · · Score: 1

      a thousand indignant ./ stories and editorials.

      Those insensitive Dotslash clods!

    3. Re:Thank You Ubisoft by Anonymous Coward · · Score: 0

      We should all send flowers or candy or something^W^W^W^W^Wextremely pissed off assassins to Ubisoft Headquarters.

      FTFY

    4. Re:Thank You Ubisoft by Anonymous Coward · · Score: 0

      I'm quite confident their customer support department already knew DRM was a bad idea. They don't get to make the decisions.

      I say this from personal experience in my own line of work. I have to deal with the crappy parts of our product with little to no say in how policy is designed, but I'm the one who still has to say "I'm sorry" to the caller.

  25. I do that with pinball play it for free on the pc by Joe+The+Dragon · · Score: 1

    I do that with pinball play it for free on the pc and pay to play the same games on the real games.

  26. LOL by Anonymous Coward · · Score: 0

    I need to find the guys DDoS'ing the Ubi servers so I can buy them a beer.

  27. Digital Rights Manglement by tepples · · Score: 1

    Actually I read "management" in "digital rights management" in the same way I read "management" in "pest management".

    So in other words, "management" means mangle-ment.

  28. Re:Awful Anti-Pirate Systems That Will Probably Wo by Opportunist · · Score: 2, Interesting

    Well, that probably won't work either because, well, people are cheap. Let's be frank here, maybe a few people who know what effort and work is associated with creating a game will donate, but most won't. And there's a few millions to be recovered.

    But how about, you know, selling the games for 50 bucks a piece, without DRM? I know, it's a radical idea, but think about it that way: No 20 bucks per unit for worthless DRM and no customer service troubles due to faulty DRM resulting in a smaller support department. The amount of sales you lose due to copying is easily balanced by a lot lower per-unit costs, basically meaning you have to sell half the units to net the same revenue.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  29. Preview by afabbro · · Score: 1

    This is a preview of what will happen someday when Ubisoft goes bankrupt and you still want to play AC2.

    --
    Advice: on VPS providers
    1. Re:Preview by ScrewMaster · · Score: 1

      This is a preview of what will happen someday when Ubisoft goes bankrupt and you still want to play AC2.

      Well, in this particular case the game has already been cracked, but your point is well-taken.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:Preview by Anonymous Coward · · Score: 0

      They don't have to go bankrupt. They might get bought by another company or simply think it's too expensive to keep the servers up.

      Major music online shops turned off their DRM servers when they switched their DRM scheme. One of the major console publishers (MS, EA or Sony, don't quite remember) recently turned off dozens of game servers. Some of the games were relatively new.

      It happens all the time, without the rare case of bankruptcy.

      In my opinion, people who buy games with online activation DRM deserve this.

  30. In germany you would now be allowed to crack it... by AlgorithMan · · Score: 5, Interesting

    the german law 69d UrhG allows cracking of software that you legally own and that won't work otherwise...

    --
    The MAFIAA is a bunch of mindless jerks who will be the first up against the wall when the revolution comes
  31. Self-DDOS by StormDragoness · · Score: 1

    It is clear: Ubisoft have released a game (network client) that performs a DDOS on their own servers.

  32. Bad DRM is good for consumers by argent · · Score: 1

    It's just like Apple and Microsoft both pushing DRM that wasn't compatible with each other. It's good for consumers, in the long term, because it teaches them not to trust it earlier rather than later when it really matters. Thank you Ubisoft, I hope you learned your lesson as well.

  33. Tech support calls... by rsilvergun · · Score: 2, Insightful

    you're only thinking of the hardcore that knows to hit forums. All it takes is 1 phone call or email and they've lost all the profit on the sale, even if the call consists of "Servers down, try again later!".

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    1. Re:Tech support calls... by Opportunist · · Score: 0

      Huh? What gives you that idea?

      Allow me to give you a bit of the insides of a call center. A call center is, in this case (like in most other shit-hitting-fan scenarios) mostly a cushion to punch for your customer. Quite literally. Customers call, yell and rant at the CC agent who will, depending on his personality makeup, either grunt "uh-huh" while he doodles or genuinely feel sorry for the customer. Natural selection will weed out the latter kind over time, but you always get fresh material... I ramble. Anyway. Some customers will shout, yell, bitch and rant at the CC agent for a few minutes, then throw the receiver onto their phone, swearing they will "never buy" again.

      What does the CC agent do? Right. He clocks in the ticket as closed and hits "accept" for the next call. That is all he will do.

      Now, as for profit, that CC agent is there anyway. Regardless whether that angry customer calls. He costs the company neither more, nor less, independent of those angry calls and emails. The only thing that changes is the workload on the CC agent and whether he can take a piss break or whether he gets call after call after call, whether you wait for 2 minutes in the phone loop or for 20. That's what changes.

      Nothing else.

      Now please point to the part that some decision making exec even gets to see.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    2. Re:Tech support calls... by twidarkling · · Score: 1

      Now, as for profit, that CC agent is there anyway. Regardless whether that angry customer calls. He costs the company neither more, nor less, independent of those angry calls and emails. The only thing that changes is the workload on the CC agent and whether he can take a piss break or whether he gets call after call after call, whether you wait for 2 minutes in the phone loop or for 20. That's what changes.

      It's cute that you believe that. People with actual call centre experience know you're completely full of shit. First off, the call centre is outsourced, and the company's probably charged on a per-call-handled basis. Second, even if they're not, and only charged for agent availablity, then for a situation like this, they need to increase the number of agents available, since call centres schedule down to the bone. Scheduling one extra agent is going to destroy a good chunk of profit. For a situation like this, they'd probably need a couple. Or they could not schedule more people, have horrific wait times, piss off customers even MORE, and then *really* lose those customers.

      --
      Canada: The US's more awesome sibling.
    3. Re:Tech support calls... by Endo13 · · Score: 1

      I've worked at a call center before. There's one big flaw in your argument:

      Now, as for profit, that CC agent is there anyway.

      Wrong. Most call centers state-side use temps to deal with the the rise and fall in calls. We're spiking today? How many new guys do we need to handle it? Five? Ok, they'll be here tomorrow, trained in 2 hours. (Yes, 2 hours, literally.) Two weeks later, the call volume drops again, and after a day or two the latest temps are gone.

      And when there's not enough agents to handle the excess load, the wait times get longer, and the CC agents stay there until the last call that got in before official closing time is handled. When we had less calls, our supervisor let someone go home early.

      No matter how they do it, when there's more calls, someone is getting paid more hours. It's that simple. CC supervisors/managers get lots of flak for having agents sitting around doing nothing, and they also get lots of flak if the call loss percentage gets too high.

      --
      There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
  34. Re:obligatory xkcd by Joce640k · · Score: 1

    If you're going to link to XKCD, link to the page so we can see the mouse-over comments...

    http://xkcd.com/488/

    --
    No sig today...
  35. So let me get this straight by kimvette · · Score: 1, Insightful

    So let me get this straight: the pirated[sic]/counterfeit product is superior to the real thing, just like with Windows?

    I'm shocked. SHOCKED!

    Well, not that shocked.

    --
    The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    1. Re:So let me get this straight by Goaway · · Score: 1

      As far as I know, there is no working crack for Assassin's Creed 2 yet, so no, it's not. At least not yet.

    2. Re:So let me get this straight by Totenglocke · · Score: 1

      You apparently missed the article about the crack that was posted yesterday (or was it two days ago now?)

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    3. Re:So let me get this straight by Goaway · · Score: 1

      No, I saw it, and how confused it was.

      Silent Hunter 5 has been cracked. Assassin's Creed 2 has not. And you shouldn't trust everything Slashdot tells you.

  36. The really really really sad sad story here by Anonymous Coward · · Score: 0

    Knowing all of this, some idiot still actually bought assassins creed 2.

    just fucking pathetic.

  37. Refunds by future+assassin · · Score: 1

    I'd take it back and try to get a refund or exchange it for a different game. The company broke the contract and the item after a week is broken.

    --
    by TheSpoom (715771) Uncaring Linux user here. I have nothing to add to this but please continue. *munches popcorn*
  38. Re:In germany you would now be allowed to crack it by Anonymous Coward · · Score: 1, Informative

    Correct. You also have a claim against the vendor (the store where you bought it, not Ubisoft) because the product is defective.

  39. I new strategy for DRM by Anonymous Coward · · Score: 0

    The DRM Monkey is the newest weapon in the fight against piracy!

    http://www.youtube.com/watch?v=8avOiTUcD4Y

  40. French Engineers by lucm · · Score: 1

    Eighty years ago the French engineers built a wall to protect France from Germans. The Germans walked around it and invaded the country.

    Ten years ago the French engineers built a nuclear aircraft carrier that was too short to allow planes to land on it. It was also exposing the crew to radiation.

    Now they designed a network-based DRM, which was cracked almost immediately, until (surprise!) the servers went down in flame.

    Bunch of buffoons.

    --
    lucm, indeed.
    1. Re:French Engineers by Anonymous Coward · · Score: 0

      I believe Ubisoft is base in Canada (Montreal), not France.

    2. Re:French Engineers by azaris · · Score: 1, Troll

      Eighty years ago the French engineers built a wall to protect France from Germans. The Germans walked around it and invaded the country.

      Ten years ago the French engineers built a nuclear aircraft carrier that was too short to allow planes to land on it. It was also exposing the crew to radiation.

      Now they designed a network-based DRM, which was cracked almost immediately, until (surprise!) the servers went down in flame.

      Bunch of buffoons.

      And 123 years they built the Eiffel Tower.

      Bush is gone, the French are no longer the enemy. Give it up.

    3. Re:French Engineers by Jesus_666 · · Score: 2, Interesting

      I'd say that France is simply bad ad building stupid shit they don't need. The Eiffel Tower had great symbol status, which is what the World's Fair was all about. They built it well. Their current telecommunications network is useful for everyone. They're building it well (by what I can tell from the outside). The anti-German wall was useless by then-moder standards, the aircraft carrier was somewhat questionable and the DRM is again a bad idea from start to finish.

      The moral: If you want to build shit you don't need, don't let the french handle it.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    4. Re:French Engineers by imakemusic · · Score: 0, Flamebait

      True, true. If you want stupid, useless shit it's Americans you want to talk to.

      --
      Brain surgery - it's not rocket science!
    5. Re:French Engineers by Anonymous Coward · · Score: 0

      Eighty years ago the French engineers built a wall to protect France from Germans. The Germans walked around it and invaded the country.

      Ten years ago the French engineers built a nuclear aircraft carrier that was too short to allow planes to land on it. It was also exposing the crew to radiation.

      Now they designed a network-based DRM, which was cracked almost immediately, until (surprise!) the servers went down in flame.

      Bunch of buffoons.

      Eighty years ago the French built a wall to reduce the manpower required to defend the open country along the Alsace-Lorraine frontier, so that they could concentrate their forces in the Ardennes.

      The Germans walked around it and invaded the country. And because it was there, the French were there in force to meet them.

      They still lost, of course, but the Maginot Line did precisely what it was supposed to: make sure the Germans came through the Ardennes, and make sure the French had men there to meet them.

      If the Line had never existed, the Germans wouldn't have been forced to attack through an inhospitable forest, they could have quite comfortably attacked across open ground. And because the French could not have been confident about where the attack would come, they would have been forced to spread their numerically inferior infantry much thinner.

  41. who would of thunk it by skoony · · Score: 0

    there must be a lot of pirated copies out there. jamming up the servers.

  42. Re:Awful Anti-Pirate Systems That Will Probably Wo by Shag · · Score: 2, Interesting

    Subscription model seems to work pretty well for WoW.

    Free basic game with in-game purchase of add-ons seems to work pretty well for Wizard101 and its ilk.

    Yes, either system leaves room for abuse of various sorts... maybe the real challenge is to come up with anti-pirate systems that work for offline games.

    --
    Village idiot in some extremely smart villages.
  43. This will teach them! by earls · · Score: 1

    To publish games for the PC! Should have cut their losses and stuck with consoles. Which are really just hardware DRM implementations. I don't support any sort of DRM in the least bit, but aren't we being a bit rabid regarding the situation? The game work again ... someday?

    1. Re:This will teach them! by Legion303 · · Score: 1

      "The game work again ... someday?"

      It works right now for the people who had the crack last week.

  44. Re:Awful Anti-Pirate Systems That Will Probably Wo by XorNand · · Score: 3, Informative

    You should look into Stardock. They're an independent studio/publisher based in Michigan that have some pretty top-notch games. They're also widely known to have a very pro-gamer stance on DRM.

    --
    Entrepreneur : (noun), French for "unemployed"
  45. can't wait... by jaden · · Score: 1

    No doubt the same thing is going to happen with Starcraft 2. Then we'll get to see it - South Korea will declare war on Blizzard! Talk about breaking boundaries.

    As for ubisoft... think they'll decide to keep the new drm or not based on the outcome of the class action lawsuit that should be filed in 3...2...

  46. Interesting by greentshirt · · Score: 2, Interesting

    Like many interested observers, I have been waiting to see how this DRM implementation would play out. Despite all the doom and gloom prophecies, I really wasn't expecting the game to be cracked in a single day, or for Ubisofts authentication servers to fail so quickly. Regardless off the reasons behind the server being down, a failure to anticipate hostile reactions in the form of DDOSs, or grossly underestimating your own authentication codes effects on the server, are Vanguard-level failures.

    Which brings Ubisoft back to the drawing board. The problem they face, despite the protestations of the vast majority of /.'ers is a very real one: How do they find a way to minimize pirating without pissing off customers who pay for a copy and can't play it due to ridiculous DRM restrictions?

    The "don't treat me like a criminal" line is very cute, and while everyone who posts on DRM topics always says they pay for most of their games, the truth is that many, many people pirate games and software. Publishing DRM free games is not an optimal business plan because even the most casual ThePirateBay'er will just download your game and you miss out on those sales. On the flip-side, publishing games with intrusive DRM systems is the best way to make you hated by your customer base.

    So, what DRM systems can you think of that would strike some kind of middle-ground balance, but also be relatively difficult to crack?

    At this point, if I ran a major game publishing house I'd probably focus on two things.

    1) Console gaming: Much more difficult for the casual pirate to rip off your games. While I'm not a game developer, I think if this problem was facing me I'd approach it by using an in-house engine that was optimized for console gaming but could also be used to publish for PC in a streamlined way that, despite whatever flexibility I'd lose to streamline, would greatly cut down on the total cost of publishing for PC.

    2) Pc gaming: Much has been said about dongles, but they're not around anymore (for the most part anyways) for a reason. I've lost hardware dongles, had them stop working on me, conflict with systems, etc etc, but the worst part is that the games can be stripped of DRM and dongle protection by an able group like SkidRow, and then the pirates have a better user experience than those who are stuck with the dongle. The problem here is that pirate groups just need to get their hands on the code to crack it. I think the way I would combat this is by trying to get together some of the larger publishers and maybe even ATI or Nvidia to go a different kind of hardware based software distribution (cartridges perhaps?). If enough of the big names in game publishing and graphic cards supported a standardized piece of hardware, something that would connect to your PC not as a dongle but as a means to read the new hardware game mediums, then it would be easy to spread the cost of research and development and to subsidize it at next to nothing to the gamer ("if you buy 3 Ubisoft cartridge games, the cartridge drive is yours for free", etc). The whole idea would be to stop digital copies of the game from floating around for long enough to capitalize on your game release, instead of trying to make an uncrackable game. It would require as high encryption as would be possible to protect the code, and steady streamlined firmware updates to stay ahead of the pirates. Hell, replace the actual drives every year with backwards compatible models that have new hard-coded security features, and at no cost to upgrade for any customer with an old one.

    1. Re:Interesting by Master+Moose · · Score: 2, Insightful

      The problem I see with this is "How do you keep it on the Cartridge?"

      Which is not different to trying to keep it on a floppy, a HDD a CD, a DVD or other.

      Once placed on the cart, it is nothing more than computer code that can be copied to any other medium. Even if the cart itself was a specific dongle, it would be no different to when games required a CD to work. "Virtual drives".

      Good thinking though.

      --
      . . .gone when the morning comes
    2. Re:Interesting by ekhben · · Score: 4, Interesting

      I'd try to understand why people pirate my games. Off the cuff:

      They might not want to pay the asking price. To lower my asking price, I need to either reduce costs or increase sales volumes enough to cover the price change. Without having any studies to investigate this, I would personally suspect that there are too few people who would be willing to pay at any given price below current shelf prices to justify the drop (eg, if you charge 1/2 the price, you won't have 2x the sales, replace "2" with "n" and the statement holds true). I wouldn't bother doing anything about this category of pirate, because they would never pay the price, so I'm just throwing away money trying to stop them playing.

      They might not want to wait for the game to be released in their region. I either need to lrn2globalmarket or use an online distribution model. Both are feasible. Both have been done successfully. A game publisher not investigating how they can do near-simultaneous global releases, and ways they can ship electronically, is a game publisher on a trajectory into a dirt nap right now.

      They might be fed up with games that don't work as well as the pirated version. This should be a no-brainer. A game should perform better if it's legit than if it's pirated. Simple idea with no real analysis behind it: you can tie in social services. UbiSoft could have a social platform for high scores, game achievement rankings, online guilds and forums, all tied to a CD-key based account, and common across all their games to amortise the cost of development and maintenance.

      A company that clearly has done this research is Blizzard Entertainment. They get all three of these things right: older games are cheap enough that the second-hand market is pretty much dead, they can be downloaded (multiple times, tied to your battle.net account), and battle.net offers online play and ladders using game keys, a very simple and cheap to operate protection system. People still pirate Blizzard games, but I doubt it has a very significant impact on their bottom line. And having done their research, they've probably got other mechanisms in place that I haven't even thought of.

      UbiSoft, on the other hand, have fucked themselves sideways with a broomstick. They've spent millions on a flaky DRM system, they're offering an expensive product with more restrictions than the pirate copy, and they haven't even released it in the US yet. It's like they've got a CEO with a significant golden parachute clause in his contract that's just waiting to be fired by the board.

    3. Re:Interesting by Samah · · Score: 1

      Publishing DRM free games is not an optimal business plan because even the most casual ThePirateBay'er will just download your game and you miss out on those sales.

      Something you seem to be missing here (like most publishers) is that a downloaded/pirated game does not equate to a lost sale. What you're effectively saying here is that "if I can't pirate a game, I'll buy it instead." More often than not, I think what you'll find is "if I can't pirate a game, I just won't play it".

      The problem here is that pirate groups just need to get their hands on the code to crack it. I think the way I would combat this is by trying to get together some of the larger publishers and maybe even ATI or Nvidia to go a different kind of hardware based software distribution (cartridges perhaps?). If enough of the big names in game publishing and graphic cards supported a standardized piece of hardware, something that would connect to your PC not as a dongle but as a means to read the new hardware game mediums, then it would be easy to spread the cost of research and development and to subsidize it at next to nothing to the gamer...

      If by "code" you mean source code, then you are much mistaken. If you mean "binary", then the cracking groups would still have no problems getting to it through this "cartridge" system. EPROM readers are not hard to come by.

      The whole idea would be to stop digital copies of the game from floating around for long enough to capitalize on your game release, instead of trying to make an uncrackable game.

      With the current push for digital distribution (Steam, Impulse, etc.) this would be counter-intuitive to the entire game industry. Prices would climb even higher to cover the manufacturing costs of "cartridges". I would hate to see the costs of games in Australia. I bought BioShock 2 through the UK Steam store because it ended up being less than half the price than the Australian Steam store. If I had purchased a box from a brick and mortar store, it would have cost even more.

      It would require as high encryption as would be possible to protect the code, and steady streamlined firmware updates to stay ahead of the pirates.

      If the game is decrypted into memory, it can be extracted.

      Hell, replace the actual drives every year with backwards compatible models that have new hard-coded security features, and at no cost to upgrade for any customer with an old one.

      There is absolutely no way in hell publishers would provide an "upgrade" for free. At the very least, they would subsidise the costs by increasing the prices of games.

      --
      Homonyms are fun!
      You're driving your car, but they're riding their bikes there.
    4. Re:Interesting by greentshirt · · Score: 1

      I bought many games because I couldn't find a working cracked copy in a reasonable time. Dark Asylum comes to mind, the initial crack was shitty, I couldn't save properly, rather than dicking around on forums and waiting for new patches I just bought it.

      The whole argument of "downloaded game is not a lost sale" is rather flaky by the way.

      Just because something can be copied digitally infinitely, and in essence for free, it doesn't mean that the individual copies don't have value, especially for a game company that is trying to make a profit. Even if 1 in every 100 pirates would buy the game if they couldn't get it for free, on a $50 title that would add up. Hell, even if 1 in 500 pirates did, it would add up, judging by the seeds on some of the newer stuff.

      PC gamers are a spoiled group. We whine about quality, graphics, bugs, story line, etc, but most of us, myself included, pirate when it's convenient and tell ourselves it's ok because the game is shit or buggy or "i don't support drm".

      Eventually, publishers will move on to more lucrative platforms, especially since hardware on consoles have come a long way. Then PC gamers will whine about PC games being shitty ports of console games.

      Rhetoric and justification for theft is easy. Give any kid a soap box and he'll stand on it and preach about the evils of DRM, but what I don't see the community doing very often is offering honest , actionable solutions to publishers.

      As for your other points, good points.

      I really do think the answer lies in hardware though, I think it's worth taking a look into. As long as crackers can get at the code, there's really no DRM that will work for very long.

    5. Re:Interesting by Ironhandx · · Score: 1

      This. I agree with everything stated in parent.

      What also irritates is the hordes of gamers/geeks that these folks at Ubisoft and EA(among others) have offering GOOD, REASONABLE advice on how to effectively nullify the casual "copy it from a buddy" pirate while not making it a huge PITA for their actual paying customers.

      Honestly, the rest of the pirates they can safely ignore, since these people were either never going to turn into sales figures anyways or they were pirating to demo the product, in which case your sale depends on the quality of the product and the interest that particular person has in your particular product, and DRM can only serve as a deterrent to eventually purchasing your product to this group.

      I myself generally fall into the latter category as I pirate-to-demo. I've been burned by too many flashy demos, some of which actually contained fun gameplay /that didn't even exist in the real game/. If the particular title catches my interest, and its NOT bound in 6 different layers of crashing DRM, then I buy it. Over the last 5 years or so I've probably spent in excess of $3k on video games, but I would be labeled as a criminal for it simply because I'm picky and don't like making $40-50+ leaps of faith.

      Many of the games I've pirated over the years, I haven't purchased, but most I eventually have. My spending has trailed off over the last year however. Up until recently I was pirating the game, buying it if it was good, then rather than dealing with the headache leaving it in its cellophane and playing my actual working pirated copy... when I saw the mass of people still having problems, and informing the companies about the problems, and the reason for it, I stopped buying from those certain companies.

      Now, many will harangue me for still continuing to pirate from those particular companies and *contribute to the problem*, and suggest instead that I forgo playing altogether. This is false and I suspect is being distributed by certain company CEOs/Managers in the hopes of it counteracting the increase in piracy rates these companies are experiencing with the more and more draconic DRM schemes they implement.

      So people: PIRATE. Vote with your wallets, don't buy the game, but pirate it instead. If sales figures do not increase, but instead go DOWN as piracy rates INCREASE, eventually the execs will be forced to answer for blowing millions and millions of dollars on schemes and methods that are doing absolutely nothing. The only way to really get the point across is if the stockholders can finally look at it and say "Wow, this crap is costing us millions, and doing absolutely nothing. Its in fact having the opposite of intended effect". Then you'll get publisher reform, and the execs will be forced into abandoning their expensive DRM in favor of something much lighter and more manageable.

    6. Re:Interesting by Anonymous Coward · · Score: 0

      valve has actually shown their sales statistics for sale items and quantity vs cost reduction, and you get about 4x's the revenue by reducing your price by 75% for a bit for the period of the sale. Note, that isnt 4x the sales meaning 1x profit, thats 16x the sales meaning 4x the revenue. They have also shown that it's alot more effective to have initial prices appear to be at X dollars, but to lower it immediately as a "sale" by 25%, which will raise revenue by 10-30% then at the normal price of the game.

    7. Re:Interesting by IgnoramusMaximus · · Score: 1

      You forgot another reason: players just got fed-up with the cash-up-front and all-sales-final combo mentality of publishers combined with an ever increasing number of high-profile duds. When the games were $25-35 CDN (back in the 1990s) new and $10 in the bargain bin, people could simply risk buying them at a whim and throw them away when they did not like them. Now combine prices in the $60-80 CDN range ($45 or so discounted after several months) and the fact that the game review magazines (and most internet sites) are nearly universally bought-and-paid-for shills for the publishers (or simply focus on the wrong elements of the game) and it becomes a very expensive and highly unrewarding crap shoot.

      Demos do not help because like the review sites, demos are usually shamelessly doctored to operate quite differently from the product sold.

      In short: the marketplace has been rigged to give huge and unfair advantage to the sellers. Some people mitigate this by using their social networks and borrowing games/books/what-not from friends, but for many this is not practical.

      And so over the years some have deployed a simple strategy (which also applies to all other media like movies and books): they play the game and only if they like it, they pay the authors. Junk (i.e. majority of products) is simply discarded. This returns the balance of power back to the consumer and rewards actual creativity as opposed to cookie-cutter corporate crap.

      Naturally the manufacturers of cookie-cutter crap dislike this idea very much, they would have you pay up front and screw you if you do not like what they put in that shiny wrapper, which I think is one of the often missed major motivations behind DRM across the so-called "contents" industries.

    8. Re:Interesting by Pentium100 · · Score: 1

      I bought many games because I couldn't find a working cracked copy in a reasonable time. Dark Asylum comes to mind, the initial crack was shitty, I couldn't save properly, rather than dicking around on forums and waiting for new patches I just bought it.

      The whole argument of "downloaded game is not a lost sale" is rather flaky by the way.

      And I downloaded Fallout 3, which kept freezing every few minutes. I don't know, maybe the game was buggy, maybe the crack was buggy. In any case, I uninstalled the game and did not buy it.

      I don't recall any other games that I could not play because I could not find a crack.

  47. who is dumber by postmortem · · Score: 1

    people who bought this 'game' or Ubisoft management who thought this will work?

  48. Re:Awful Anti-Pirate Systems That Will Probably Wo by Opportunist · · Score: 1

    I check their page every week for new games. They should start cranking a bit, I got everything that I want from them already.

    Ahwell, time for some more Sins. Anyone up for a game?

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  49. How ironic. by Anonymous Coward · · Score: 0

    It's funny that people bitch about this kind of DRM yet completely forget (or ignore) that Steam functions in a similar manner. Granted, you don't have to be online to play or save a single player game, but you have to have Steam just to play a game you purchased. You have to be online at least to activate games that require Steam and believe it or not, most people still don't have high-speed internet access. If I can't get my game to run from a CD Key or less then I'm not going to invest money or time into it. That leaves out a huge portion of the PC market for me (Ubisoft, anything on Steam and requiring Steam), but a lot of the PC games I have already sustain me in terms of high replay value and, since they're older games, DRM isn't an issue for me.

    People also seem to forget that, when it comes to playing the games they bought, that there are DRM-free options that have been proven to work. Good Old Games is an example of this.

    But like several have already said, people get what they pay for. I'll be enjoying Doom and Quake while others struggle and fight to play Assassin's Creed 2 and newer titles.

  50. Ha ! by unity100 · · Score: 1

    gamers are no sheeps. gamers are technically affluent, organically connected through innumerable communities, and somehow have a common culture.

    in layman's terms, they dont take no shit.

    in the past numerous big companies had to eat their word in various issues related to gaming and drm and whatnot, due to the response of gaming community.

    this, probably will be an even bigger case than others.

  51. man by unity100 · · Score: 1

    you are talking about the elite of the elite of the most elite in the underground circle.

    no chance in hell it would happen.

  52. actually no. by unity100 · · Score: 1

    in europe you cant put 'you cant sue us' bullshit in eulas and get away with it. that only * may * work in usa.

    in eu if you sell something, you have to deliver it. else, your product gets shoved in your butt by Eu regulations.

    1. Re:actually no. by darkpixel2k · · Score: 1

      in europe you cant put 'you cant sue us' bullshit in eulas and get away with it. that only * may * work in usa.

      in eu if you sell something, you have to deliver it. else, your product gets shoved in your butt by Eu regulations.

      You're telling me there's no way to sell an online game in Europe unless you are willing to keep servers running forever? Do you guys play World of Warcraft over there?

      While I believe you that there is a law that prohibits contracts that say "You can't sue", I would bet money a game company can provide wording that says "You agree that we may shut down our servers at any time which may render the game unplayable".

      --
      There's no place like ::1 (I've completed my transition to IPv6)
    2. Re:actually no. by mjwx · · Score: 2, Interesting

      in europe you cant put 'you cant sue us' bullshit in eulas and get away with it. that only * may * work in usa.

      Even in Europe a class action will be a hard sell to judges. Ubisoft will avoid a lawsuit in the same way as ESRI, AutoCAD or any other company that licenses it's software with a time limit and a kill switch after that time limit has expired.

      The legalese will spread beyond the EULA and into many other licensing documents, after all that all Ubisoft have to do in order to reach around EU law is put in tiny writing on the outside of the box "Requires Internet Connection to Play". Once this is done, they have effectively transferred the responsibility to the consumer. In Australia I have seen this warning written on every game I've bough in the last 2 years, even the single player games which install and run quite happily without a connection to the internet.

      in eu if you sell something, you have to deliver it. else, your product gets shoved in your butt by Eu regulations.

      ESRI, who prefer to license ArcGIS yearly haven't had their product shoved anywhere by EU regulations, same with Pitney Bowes. Why, because they put a whole bunch of legalese in their license agreement which is accepted by the customer at the time of purchase. In order for Ubisoft to do the same the most they will have to do is put a small warning on the outside of the box.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    3. Re:actually no. by unity100 · · Score: 1

      world of warcraft is not a game that is sold. its an online service. its contract renewes every month. its a month to month contract. either party can back out of the contract at month's end.

      world of warcraft client is sold to you at game purchase, and a right to an account. the real game is at the servers, it is an online service.

      assassins creed 2 on the other hand, is sold as a product that is standalone, but it forces you to be online to play it.

    4. Re:actually no. by unity100 · · Score: 1

      Even in Europe a class action will be a hard sell to judges.

      Eu has its own bureaus that deal justice to bloodthirsty companies. suing is generally not needed.

      ESRI, who prefer to license ArcGIS yearly haven't had their product shoved anywhere by EU regulations, same with Pitney Bowes. Why, because they put a whole bunch of legalese in their license agreement which is accepted by the customer at the time of purchase. In order for Ubisoft to do the same the most they will have to do is put a small warning on the outside of the box.

      why, because probably no customer saw any reason to file a complaint, leave aside sue, and the commissions involved with regulations have probably didnt see these as any notable offenses.

    5. Re:actually no. by aztracker1 · · Score: 1

      I bought a game, and have online access (required to play), but it's still broken, I want a refund!

      --
      Michael J. Ryan - tracker1.info
    6. Re:actually no. by Jaysyn · · Score: 1

      Which AutoDesk & ESRI programs do this? I have ArcGIS 9.2 as well MapInfo 10 & 2 different versions of AutoCAD MAP (all legal) installed on my workstation & have never ran across any mention of "yearly licensing".

      I had been using ArcGIS 8.2 & MapInfo 8 for a *few years* until I recently needed to upgrade for various customer projects & have never heard or ran across anything like what you are describing. AutoCAD 2002 still installs just fine at home.

      Please, educate me.

      --
      There is a war going on for your mind.
    7. Re:actually no. by mjwx · · Score: 1

      Which AutoDesk & ESRI programs do this?

      Youre clearly not an Arc license admin. I think it's safe to assume that someone else manages your Arc licenses and makes sure your all paid up.

      Check the license file, they all have end dates, after the end dates the licenses stop working. Yearly maintenance makes up 90% of ESRI's license sales. I've been swapping out Arc license files and dongles for the last 4 years.

      Even the pirate *COUGH* I mean perfectly legit ArcGIS license files I've acquired from such bastions of copyright protection as Thailand and Bali have had end dates on the license files but usually hacked to something like 2070.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    8. Re:actually no. by Jaysyn · · Score: 1

      We are a small shop & while I don't actually pay the bills, I am the only one who has anything to do with installation or licensing of any of the GIS software. After a little research it became apparent to me that my single-user install of ArcGIS neither expires nor needs a hardware dongle. I'm guessing your yearly fee per seat is much less than what we straight-up paid to license the software. Guess I was trying to compare apples to oranges.

      So which AutoDESK software expires? We also just bought MapInfo 10, do I need to worry about that expiring? Just curious.

      --
      There is a war going on for your mind.
  53. No. by unity100 · · Score: 1

    people are cheap, because our current socioeconomic system forces them to live lives they are not happy with, even they havent chosen, and in return pushes them crappy, mass produced products from all fronts.

    but, ANYONE, when chances up with something s/he really likes, really really holds onto them. thats why we have grown up adults who are still clinging to some bands/games/products etc from the past decades, despite having moved on in all other fronts. they keep these and use these, because they like those. its as simple as that.

    lets see now - there are ~80 songs in my permanent playlist. honestly, most of these, i wouldnt pay, in any way. they are 'ok'. but we do not want 'ok'. we want 'good'. for about 9 of these songs however, i would probably regularly go donate to their creators, have they had some format like what Radiohead did.

    ah and by the way, Radiohead's experiment tramples all kinds of 'people are cheap' arguments. they made what they would have made in a year, touring, in approx 3 hours there, with no sweat.

  54. Re:Awful Anti-Pirate Systems That Will Probably Wo by deniable · · Score: 1

    They brought out 5? 4 was such a PITA, I didn't bother looking for a 5. Wait a year and four patches and it might be worth giving away.

  55. They initiated a WHOLE new generation of pirates by unity100 · · Score: 1

    imagine ... and that's a game that is more targeted at younger audiences too. an entire generation will start with assassins creed 2 crack, and then move on to becoming a mainstay for the underground nature of the internet.

  56. Just say no! by woboyle · · Score: 1

    I have one inviolable principle I hold to when purchasing computer software and e-books - absolutely no DRM is acceptable, EVER! I don't care if it's the neatest thing since sliced bread. I can live with a license key that I can move with the software from system to system, but online authentication (I might want to run it somewhere there isn't an internet, like at my sister-in-law's house in the back-of-beyond mountains of Chiapas Mexico) has made me drop products that I used to use. They now get no update fees from me, and I no longer recommend their products to friends, family, colleagues, etc.

    --
    Sometimes, real fast is almost as good as real-time.
  57. Not to sound like FEMA by Anonymous Coward · · Score: 0

    This is just like New Orleans. Nobody could have seen this coming. Nobody. What a tragedy.

    "Way to Go, Ubi!"

  58. 3, 2, 1 until Ubisoft shoves their drm by unity100 · · Score: 1

    up their ass ... im giving around 2 days. what's your bet.

  59. I love it! Stupid Ubisoft. by Jackie_Chan_Fan · · Score: 1

    Treat your paying customers with respect!!!!! They're the only thing keeping you in business. Its just fucking bad and stupid to treat them like criminals with such hassles.

    The suits at Ubisoft who put this DRM scheme into play should be fired.

    1. Re:I love it! Stupid Ubisoft. by santax · · Score: 1

      And what if those suits have bought the game? Wouldn't be very respectful to fire 'em then ey?

    2. Re:I love it! Stupid Ubisoft. by Jackie_Chan_Fan · · Score: 1

      Dont you riddle me this!

  60. Re:Awful Anti-Pirate Systems That Will Probably Wo by Anonymous Coward · · Score: 0

    To be fair, donations systems really only work on projects with low overhead. That's why it works remarkably well on music. I'd imagine games with very large budgets would have much more difficulty with such a system.

    At least, I'd imagine those involved in such projects would be unwilling to take the risk that people would buy the game out of the goodness of their heart.

  61. Re:In germany you would now be allowed to crack it by RenHoek · · Score: 4, Interesting

    It also might trigger the 'interoperability' exemption of the DMCA. After all, cracking the program is only used to let the game work properly..

  62. Not even released in the US by Harik · · Score: 1

    Assassin's Creed 2 on PC has a confirmed release date on Tuesday 09 March 2010. It is 1 days left until you can play Assassin's Creed 2 on your PC in the USA. View below for more Assassin's Creed 2 release date details.

    For US gamers, it's not even out yet, so the only people playing in the US have illicit copies in one way or another.

  63. Re:Awful Anti-Pirate Systems That Will Probably Wo by Anonymous Coward · · Score: 0

    Subscription model seems to work pretty well for WoW.

    Oh yeah?

    http://www.xtremetop100.com/world-of-warcraft

  64. Few reasons by Sycraft-fu · · Score: 5, Insightful

    1) Gamers may try and return the game. I suppose Ubisoft could refuse to issue refunds but that opens them up to lawsuits. Like it or not, a sold product does have an implied warranty of fitness, meaning that it will work for the purpose you sell it. If it doesn't, customers can get their money back and if you won't give it to them, a court can and will force the issue.

    2) It puts off people who haven't bought the game yet. Not everyone buys a game on the day it comes out. Plenty of people wait a bit. Well, they see this, realize that it is true if the auth servers are down there's no game to be played, and decide "Nah, I'll buy a different game." I mean we do not at all lack for good games these days, people can and will take their money elsewhere.

    3) It can lead to these people refusing to be customers again. Sure you got their money this time, however a business does not live based on selling one product. You need repeat sales. People who get burned by this (or just hear about it) may decide to give Ubisoft products a miss in the future because of it.

    The idea of "Oh well they got their money," is rather short sighted. When businesses operate like that, screwing people over and saying "We already got the money so who cares?" the end result is often the business suffering or going broke in the future.

    1. Re:Few reasons by Low+Ranked+Craig · · Score: 2, Interesting

      Agreed. I wasn't all that impressed with the first AC, and I was considering trying AC 2 to see if it's a better game, but not under these circumstances. I've got too much work to do anyway. I'll just wait for Portal 2...

      --
      I still cannot find the droids I am looking for...
    2. Re:Few reasons by Anonymous Coward · · Score: 0

      The idea of "Oh well they got their money," is rather short sighted. When businesses operate like that, screwing people over and saying "We already got the money so who cares?" the end result is often the business suffering or going broke in the future.

      So I should start selling my M$ stock?

    3. Re:Few reasons by SharpFang · · Score: 1

      The idea of "Oh well they got their money," is rather short sighted. When businesses operate like that, screwing people over and saying "We already got the money so who cares?" the end result is often the business suffering or going broke in the future.

      Yes. It's absolutely stupid, especially on scale of something so big as a corporation. Which makes it even more surprising when you see it happen (consequences included) over and again, and new companies not learning a thing from the fallen ones.

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  65. I'm looking by OrwellianLurker · · Score: 1

    I'm looking for the contact information for Ubisoft's CEOs and other high-ranking officials. As a gamer with a Xbox 360, I will not purchase any games from Ubisoft due to this horrendous DRM. My past purchases of Ubisoft games include, but are not limited to, Assassin's Creed, Rainbow Six Las Vegas, and Ghost Recon. I have never run a pirated game before. I will advise my friends to refrain from purchasing Ubisoft games as well. I hope that the loss of sales just from my actions are in the thousands.

    --
    'Political power grows out of the barrel of a gun.' - Mao Tse-tung
  66. Bad DRM by countertrolling · · Score: 1

    That sounds highly redundant. I mean, has anybody invented "good" DRM yet? Didn't think so. Let's try to be a bit more concrete, eh? I believe the only way to describe DRM is to say, "effective" and "ineffective". And only one of those really applies at this point.

    --
    For justice, we must go to Don Corleone
  67. Re:In germany you would now be allowed to crack it by Interoperable · · Score: 1

    allows cracking of software that you legally own

    Too bad the users only license software. Which is, I think, at the core of the problem.

    (Note: I have no idea what the status of software licences is in Germany, I'm referring to the North American system, which may be different.)

    --
    So if this is the future...where's my jet pack?
  68. Buy it or pirate it you contribute to it by rahvin112 · · Score: 1

    Buying or pirating the game (either) gives Ubisoft reason to use DRM. You want them to stop you need to refuse to ever use the game while the drm is there. All pirating the game does is prove they need stricter DRM to prevent pirates it does not prove the DRM is bad. Look back to the TurboTax DRM debacle. People voted with their wallets and TurboTax sales that year were down significantly (I myself didn't buy it that year), the company got the message and next year no DRM and even fewer restrictions in the EULA.

    Pirating the game contributes to the publishers belief that DRM is needed, only ignoring the game will send a message. All you that pirated the game to "send a message" got your message through, the next game will have even more DRM. If you want DRM to go away you need to exercise economic punishment of publishers that use it and the only way to do that is not buy it, not pirate it and ignore it completely regardless of how good the reviews are. There are million games out there, you can avoid the ones with the bad DRM.

  69. Definition of Ubi by Anonymous Coward · · Score: 0

    Ubi, verb, anal rape with insufficient lube. Onomatopoeia.

    Those gamers really got ubied this time!

  70. Skid Row's Response by spruce · · Score: 1

    to the tune of 18 and life

    ricky was a ubisoft dev. he faced specs in stone
    worked 9 to 9, and typed his fingers to the bone
    one day his boss came round, grunts "idea me have one"
    those users steal our game, so we're gonna tie it down
    he had no morals, oooh no girl at home,
    he thew in some sick DRM which left users alone and then

    3 days and change it lasted
    3 days and change online
    Their plan was fine until
    3 days and change online

  71. Reminds me of a story by Weaselmancer · · Score: 5, Funny

    Just because your connection to Verizon is up doesn't mean their connection to some other arbitrary network is working reliably.

    I use Time Warner and a cablemodem.

    One day, my net connect starts getting "spotty". Connect. Disconnect. Repeat all day long. After a couple of days it goes down altogether. I put in the call. Guy comes out and looks at the cable and shows me where a squirrel had been nibbling at it. Replaces the cable bit on the pole, off he goes. Cable goes right back down again. Put in another call. Another guy shows up, twiddles something, gets a good meter reading, and bails. Repeat this for about three months. Last guy finally fixes the problem - a router box upstream was foobaring my entire block's connection. Nobody on my block was getting internet, cable, anything through TWC. Dozens of customers complaining daily and it took them three months to finally figure out "gee the whole block is down, let's go look at the router for this block."

    So a few weeks later, a lady calls me. A customer survey drone wanting to know about my "experience". I tell her how frustrating the whole thing was. How does she conclude the call?

    By asking if I'd consider a package deal to have my telephone run through their modem too.

    This entire planet is mad, you know.

    --
    Weaselmancer
    rediculous.
    1. Re:Reminds me of a story by ae1294 · · Score: 5, Funny

      This entire planet is mad, you know.

      Well yes but mostly harmless.

    2. Re:Reminds me of a story by Maxo-Texas · · Score: 1

      Here's another low probability problem.

      Dish network starts messing up. Resetting receiver. A couple repairmen tried canned solutions and failed to fix it.

      Finally the third guy (who apparently had real trouble shooting skills instead of a manual of standard solutions) put a meter on each wire, found even tho it looked solid, the ground wire had no circuit. Tracted it and found it was broken invisibly by heat/cooling wear no bend- just a 1/64" gap right before the clamp.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    3. Re:Reminds me of a story by thsths · · Score: 2, Insightful

      > Dozens of customers complaining daily and it took them three months to finally figure out "gee the whole block is down, let's go look at the router for this block."

      That's what you get if you streamline your business by only hiring phone droids and cable monkeys. They are not paid to think, so they don't.

    4. Re:Reminds me of a story by garry_g · · Score: 1

      So a few weeks later, a lady calls me. A customer survey drone wanting to know about my "experience". I tell her how frustrating the whole thing was. How does she conclude the call? By asking if I'd consider a package deal to have my telephone run through their modem too.
      You do know those sales droids don't actually listen to anything you say up to the point where you're expected to say "Of course I would like to order the service upgrade from you, right now, for twice of what I'm currently paying" so that they can get their nice little bonus, don't you?

    5. Re:Reminds me of a story by mikael_j · · Score: 5, Insightful

      The sad part is that it's likely quite a few of these actually have engineering degrees and real problem-solving skills but learned within a few weeks of starting their jobs that thinking for yourself and trying to find solutions that would not only temporarily fix a single customer's problem but also avoid having the problem happen to anyone else is not only not encouraged but downright discouraged, because thinking about things like that is what management is supposed to do.

      This is at least how my experience with working tech support was, a bunch of guys, ~50% of which were engineers or computer scientists, sitting in a room applying the same stupid workarounds all day every day and complaining amongst each other about how they weren't being put to good use.

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    6. Re:Reminds me of a story by salparadyse · · Score: 5, Informative

      Not mad - but rather, scripted. Deviate from the script = lose your job. It's the script writers that have killed intelligent responsiveness in the "customer interface department". No longer are people employed because of their knowledge of the subject, but because of their ability to "follow the script". Reminds me of a story of contacting BT's Tech Support on behalf of a friend. I told the woman (in India) what steps I'd tried (all the steps anyone which any person with reasonably high levels of IT literacy would try) and she then took me through scripted steps, all of which I'd already tried, all of which I told her I'd tried, and when none of them worked she said "contact your pc vendor" and hung up. She didn't know ANYTHING about computers, just how to follow the script on the screen. Not technical support at all really.

    7. Re:Reminds me of a story by Anonymous Coward · · Score: 0

      Perhaps, but if they're really interested in getting performance-related bonuses, they're better off sizing up the obvious dead-ends, and spending their times trawling more bountiful waters. It's not even that much effort to tell if a customer might be liable to upgrade - even without listening to the words the customer is saying, the tone of voice is more than enough. The most likely scenario is that the phone droids were told that they have to ask every customer if they wanted an upgrade, no matter how contextually absurd it is. Perhaps they're not even getting given commission (all stick, no carrot) - after all, under a "say anything to get the sale" style deal, most would skip the survey and spend call time trying to sell (even if it did lose a few customers annoyed at blatant telemarketing).

    8. Re:Reminds me of a story by Anonymous Coward · · Score: 0

      I was trying to get some nokia phone to connect to outlook but for some reason the "unlimited internet" package was blocking the ports required for connection - obviously because they wanted you to sign on to their email service which fetched the email from your personal account, without any kind of security or privacy policy - and the tech drone insisted that I should have called my isp. helllooo? YOU are my isp.

    9. Re:Reminds me of a story by jamesh · · Score: 2, Interesting

      I got an SSL cert for a web site through Thawte. It was fine for a year but then the renewal didn't work. All my emails asking for support were met with silence. I finally got in touch with them and sorted it out. Next renewal, same thing. Third time I meant to go somewhere else but left it too late and so tried the renewal again (yes, that's right, shame on me). Much the same thing - something went wrong, lots of emails asking for support, no response.

      This time though they sent me a customer satisfaction survey. I gave them a big smackdown on any point remotely related to the quality of their after sales support. A few days later I got a phone call from them and chatted with someone. She apologized for the lack of response and recommended that I don't use the published 'support' email addresses on the web site and she gave me another address I could use. I know she was doing her best to be helpful, but seriously???

      This entire planet is mad, you know.

      Yes, save for me and thee.

    10. Re:Reminds me of a story by roman_mir · · Score: 1

      at least something that BellTV got right. I developed an app for them, that detects if there are 3 or more service assurance calls from the same building within 24 hour period (those are sat dishes, so one dish can be used for an entire building) and marks it as a potential outage for the entire building, then they look at resolving it differently.

    11. Re:Reminds me of a story by JackieBrown · · Score: 1

      You do know those sales droids don't actually listen to anything you say up to the point where you're expected to say "Of course I would like to order the service upgrade from you, right now, for twice of what I'm currently paying" so that they can get their nice little bonus, don't you?

      You do know that most of the "droids" do not get a bonus, don't you? They get to keep their jobs if they have a certain sucess percentage for sales. (I am not saying that you should buy anything from them - I don't. But most of the phone jobs are people trying to make a paycheck, not people trying to make bonuses.)

      I had a 4 out of 5 rating on my anual review (which was also the highest in my department since they revamped the scores to push everyone down to a 3.) I received a $350.00 bonus for this. This was a once a year bonus. It was also the highest bonus paid in our team and one of the highest paid in our department.

    12. Re:Reminds me of a story by Anonymous Coward · · Score: 0

      >By asking if I'd consider a package deal to have my telephone run through their modem too.

      I hope you were taking that as an action of TWC and not the rep herself. I've worked for a call center contracted by TWC and that is all in the script they provide. Don't say it? It doesn't matter what the customer went through. You say it or you get reprimanded.

      Needless to say, call center jobs are shit. I actually prefer fast food service.

    13. Re:Reminds me of a story by RivieraKid · · Score: 1

      Problem is, those calls are probably monitored and if they don't try to get the sale, well, that's a black mark against them - too many of those and they're trying to find another job.

      It's just not personally worth it to them, such is the environment that's encouraged in call centers like that.

      --
      "Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves
    14. Re:Reminds me of a story by Brown · · Score: 1

      It probably wasn't a "customer survey", it was a sales call to sell the phone package. They wrap it up with the survey stuff to make customers feel warm and fuzzy and listened-to.

    15. Re:Reminds me of a story by TheKidWho · · Score: 1

      Technically Time Warner Cable has different levels of IT Support technicians. If you ask for one of their higher level technicians you actually get to talk to someone who has a reasonable idea of what they're talking about.

    16. Re:Reminds me of a story by Anonymous Coward · · Score: 0

      This entire planet is mad, you know.

      Yes, save for me and thee.

      Only the truly mad believe they are not.

    17. Re:Reminds me of a story by u-235-sentinel · · Score: 1

      Sounds like many experiences I've had with Concast.

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    18. Re:Reminds me of a story by u-235-sentinel · · Score: 1

      This entire planet is mad, you know.

      Well yes but mostly harmless.

      They just haven't caught us yet ;-)

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    19. Re:Reminds me of a story by suomynonAyletamitlU · · Score: 1

      http://www.google.com/appserve/fiberrfi/public/options

      Which is not to give assurance that they will be better, but...

      Maybe? We can hope and dream?

    20. Re:Reminds me of a story by Anonymous Coward · · Score: 0

      s'truth.

      Qual listens to the call, and if you don't try to pitch a sale at some point during the conversation, Qual dings you for it, forwards it to your manager, who comes by and lectures you on not doing your jerb.

      After a few of these, you get a little piece of paper, stating that you have been talked to, and they set a goal for you. Some arbitrary number of sales to prove that you are doing your jerb, something like that.

      When you can't get anything else due to a jerb market made of poo in your area, you start getting desperate if you need the income. You start pitching and pitching, whether you want to or not. If they hear that you're at least pitching, but the customer is shooting you down with valid arguments (ie: "I've no need for internet phone service. I have a cellphone that I never use, because I hate talking on phones, period. Thanks, but no."), sometimes it will save your jerb, if you have a benevolent dictator on your side. Malicious ones will walk you out anyway.

    21. Re:Reminds me of a story by Beacon11 · · Score: 1

      I had that same problem with Verizon, except it was only a month. And it was the ENTIRE 208 AREA CODE that was out.

    22. Re:Reminds me of a story by linuxgurugamer · · Score: 1

      What you didn't realize is that those "customer survey" calls are usually a hidden marketing call. They have to follow a script, it isn't her fault.

    23. Re:Reminds me of a story by zero_out · · Score: 1

      I play single-player games, like Ubisoft's, when my computer is offline. For example, I would play these games on my laptop while sitting on a train, when the power goes out, or after moving and waiting for internet service to be connected. I'd rather play an MMO when I have an internet connection.

      I have owned a copy of Dragon Age: Origins since Christmas. I have had a subscription to Lord of the Rings Online since November of 2006 (I was a beta tester and have maintained an uninterrupted subscription since then). Since I got DAO, I have played it about 20 hours. In that same time, I have played LotRO about 150 hours. The only reason I played DAO, which I enjoy a lot, was because my cable modem died. I just enjoy the social aspect of MMO games a lot more than single-player games.

      I'm sorry Ubisoft, but your games just aren't that good to warrant continous internet connectivity.

    24. Re:Reminds me of a story by Weaselmancer · · Score: 1

      No, I get it. That's not the mad part.

      The mad part is that there is some 6 figure salesgoon who figured it would be an excellent idea to make a list of people they've pissed off, call them up, ask them how happy they are - and then try to upsell them.

      I realize this lady wasn't acting of her own volition. The insane part is TWC deciding that an occasion of their own incompetence was an excellent opportunity for a sale.

      --
      Weaselmancer
      rediculous.
    25. Re:Reminds me of a story by Anonymous Coward · · Score: 0

      So a few weeks later, a lady calls me. A customer survey drone
      Wrong ... it was a salesperson posing as. They don't care about your satisfaction, proof being cable-co have been in the top 5 most hated business for several decades now.

      If you would not have complained too much she would have made a strong pitch. Since you did, she simply asked.

      Support people for a Telco in my area are complaining because they received a formation to sell additional products. They get pay-cuts if they are unable to sell answering a support call. Yes maddening. Apparently it's the new trend in several industries, proof they all use the same efficiency consultants at some point.

    26. Re:Reminds me of a story by PookieDaCat · · Score: 1

      So a few weeks later, a lady calls me. A customer survey drone wanting to know about my "experience". I tell her how frustrating the whole thing was. How does she conclude the call?

      By asking if I'd consider a package deal to have my telephone run through their modem too.

      This entire planet is mad, you know.

      That's just the game, she's supposed to ask you that just like the counter person at McDonald's is supposed to ask you if you want fries with whatever you're getting, even if it's an iced coffee. A man once said "The game is the game...indeed"

  72. Steam is no good either by eggman9713 · · Score: 1

    Even the Steam version of the game has this stupid system. Good thing I was waiting for this to happen before buying it. Now if Ubisoft backpedals enough I will buy it. Otherwise, they aren't getting the money I set aside for them. Someone else will. Good job Ubisoft.

  73. Authentication Server by Arrowofdarkness · · Score: 1

    Now I'm not saying we have to go Anonymous on them ... but can anyone (with Microsoft Network Monitor or Wireshark) post the IP Address of their Authentication server. I'm interested in where they're hosting it and what software its running ... dont let it be Windows. Actually if it was running Windows server that might be why its epically failing right now ...

  74. so the only ones able to play the game by v1 · · Score: 2, Insightful

    right now... are the pirates?

    that's just completely hilarious. I posted in the recent thread on this saying the pirates were the ones that were going to ultimately get the better product, and looks like I was right. I want my cookie now.

    --
    I work for the Department of Redundancy Department.
    1. Re:so the only ones able to play the game by Anonymous Coward · · Score: 1, Insightful

      No. Pirates can't play it.

      There is no working crack yet. That part of the DRM is actually working.

    2. Re:so the only ones able to play the game by Arimus · · Score: 1

      Err.. wrong... the DRM lasted about 1 day if that....

      --
      --- Users are like bacteria -> Each one causing a thousand tiny crises until the host finally gives up and dies.
  75. Your tears, they taste delicious. by CharonX · · Score: 3, Interesting

    What everyone predicted has happened.
    The servers fail just after the game is released, tens (hundreds?) of thousands of customers are highly unsatisfied, not to say irate.
    This is already a PR disaster, should the servers keep failing (whatever the reasons - the people don't care if your servers are to weak to handle the load or if some /b/tards decide to DDOS them for "pool's closed" - they only care that they cannot play the game they BOUGHT) it will become a massive one.
    Oh, and since Silent Hunter 5 was already cracked I suspect a crack for Assassin's Creed 2 won't be long.
    So in a way, Ubisoft, you decided to ignore the warnings, now your tears, they taste delicious.

    --
    +++ MELON MELON MELON +++ Out of Cheese Error +++ redo from start +++
  76. Correct me if I'm wrong... by Cassander · · Score: 2, Interesting

    There's no way that an home user can afford five nines internet access, so even if it isn't the authentication server end that's a problem, well, you're screwed anyway.

    Do you really need to play "Assassins Creed 2" continuously with only 5 minutes of downtime every year? If so, I suspect that your Internet connection is the least of your issues.

    Even three nines (eight hours of downtime per year) is more than reasonable for a normal home connection. That might even be good enough for a DRM server.

    I'm at about four nines from Verizon FiOS (about 5 hours of downtime in the 3 years I've had the service).

    ... but I think you're missing the point. It doesn't matter what the total downtime over the course of a year is (unless you're lucky enough to get it all in one sitting). The problem is that with a less-than-perfect connection, that downtime can happen a second or two at a time. It was my understanding that even one second of downtime is enough to boot you out of the game and lose all your progress. By extrapolating from your figures, that happens more or less daily even at "five nines". I think a once per day random chance of program failure and loss of progress is going to alienate and upset all but the most casual of gamers, and I have no sympathy for a company that treats its paying customers like criminals.

    --
    Knowledge != Intelligence
  77. Re:In germany you would now be allowed to crack it by lab16 · · Score: 1

    What about games that would work otherwise, but still be a pain to use? ie, are german citizens allowed to crack CD-ROM verification for software that they bought?

  78. Pirated copy incomplete by Ifni · · Score: 2, Funny

    From Ubisoft concerning the announcement of the crack:

    Please know that this rumor is false and while a pirated version may seem to be complete at start up, any gamer who downloads and plays a cracked version will find that their version is not complete.

    So, apparently, this inability to play is the feature that those who pirate the game are missing out on...

    --

    Oh, was that my outside voice?

    1. Re:Pirated copy incomplete by L4t3r4lu5 · · Score: 1

      I'm betting that the servers are down because the crackers figured out how to get the online content hosted locally. This would be the only way to stop them.

      That would be hilarious.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    2. Re:Pirated copy incomplete by dunezone · · Score: 1

      From Ubisoft concerning the announcement of the crack:

      Please know that this rumor is false and while a pirated version may seem to be complete at start up, any gamer who downloads and plays a cracked version will find that their version is not complete.

      So, apparently, this inability to play is the feature that those who pirate the game are missing out on...

      It could be like the last Batman: Arkahm Asylum, the pirated game was playable to a certain point. Then you needed to use a certain ability but if the EXE didn't pass a CRC check the ability could not function and you were screwed and the game couldnt be completed.

      Reminds me of some early adventure games that would at random parts of the game ask you questions that the answers were only available in the manual.

  79. Good to know by Malibee · · Score: 1

    I preordered this game before this BS came to light, and for once I'm grateful for staggered release dates. I can still cancel my order since I'm in North America.

    Nice going, Ubisoft. You lost a sale. It's too bad, because I was looking forward to the game.

  80. DRM means not copyrighted by X86Daddy · · Score: 4, Interesting

    The original idea of copyright, the whole "exchange" thing going on here, is that a content producer is granted a limited, exclusive time period to profit from a work before it becomes public domain, as the nature of any form of information allows unlimited copying anyway. In the US Constitution, this exchange is established to promote the advance of arts and sciences, and it is a reasonable way to encourage content creation as an actual profession. All understandable...

    When a company places nasty digital restrictions management garbage on their information product, especially this kind of phone-home to use / read sort of nonsense, it completely removes the part of the exchange that the public receives. The public, the people, via government allowed a limited time for the content creator to exclusively profit from their work before it enters the public domain, and that is the concept of "copyright." DRM, especially this kind, breaks the agreement. It destroys the very foundation of the concept. Therefore, I do not consider any such work to be copyrighted. I am not a lawyer, etc... but I am someone who understands what copyright is for, and that it has become something else entirely. Unlimited terms (beyond a human's lifetime), means it is not under copyright. Permission-every-time sorts of access models mean it is not under copyright.

    I know very well that these matters are settled by throwing money at lawyers and congress-creatures, and therefore, my opinion means nothing in a court of law. I also know that I do everything in my power to ensure that people understand the concept of "intellectual property" is against the very nature of information, and is a disgusting concept that has come about through purchased laws.

    1. Re:DRM means not copyrighted by balthan · · Score: 1

      The public, the people, via government allowed a limited time for the content creator to exclusively profit from their work before it enters the public domain, and that is the concept of "copyright."

      What is this "limited" you speak of? A cartoon made 82 years ago, by a guy who's been dead 44 years now, still has another 13 years of protection before it gets another extension.

    2. Re:DRM means not copyrighted by Aphoxema · · Score: 1

      What is this "limited" you speak of? A cartoon made 82 years ago, by a guy who's been dead 44 years now, still has another 13 years of protection before it gets another extension.

      That depends on if you consider him dead.

      --
      "Most people, I think, don't even know what a rootkit is, so why should they care about it?"
  81. Re:Awful Anti-Pirate Systems That Will Probably Wo by aztracker1 · · Score: 1

    USB drives with onboard encryption and the game engine... all game items in/out along with the core engine are in firmware on a usb thumb drive... I bought a 4GB stick for like $12 yesterday, you could stick a lot of various games on one of these with a marginal hardware cost, that would be better than the software only solutions, and still have a more you bought it, you own it capability.

    --
    Michael J. Ryan - tracker1.info
  82. muhahaha I love it!!! I freaking LOVE it! by Anonymous Coward · · Score: 0

    I am so happy to see this happen to the company that shat on its customers by installing hidden device drivers on our PCs with previous games. I hope they fail spectacularly and the situation somehow gets even worse! Perhaps lawsuits are on the way? hopes hopes hopes!

  83. The plan comes to fruition by xant · · Score: 1

    At this point, only the pirates can play the game. They just need to make a list of everyone still playing, and start sending out some local law enforcement. Once all the pirates are in jail, they can disable all DRM everywhere forever. Hooray Ubisoft for making DRM unnecessary!

    --
    It's rare that you're presented with a knob whose only two positions are Make History and Flee Your Glorious Destiny.
  84. It wouldn't be so bad in my life (I think?) by jonaskoelker · · Score: 0, Redundant

    I feel really... really weird defending Ubisoft. I don't mean to, sorry ;-)

    But here goes: I don't think this DRM would be a huge problem in my life*.

    [(*) Assuming it worked "correctly"--i.e. the Ubisoft servers were never down and always said "let Jonas play" as long as I had a valid, purchased license to play the game. Yes, that's a stretchy, unrealistic assumption.]

    The few hours/year my ISP is down (~one day total), I have other games to play.

    And the few times where I (1) don't have internet access; (2) is in a good position to player computer games; (3) want to play a single player game; those times I can count on one hand. Maybe even one without fingers.

    (1) was true staying in a cabin in the woods with friends, but then (3) wasn't true, I wanted to play with my friends rather than alone. (1) is true every day while I commute, but then (2) isn't true. And (1) looks like it's going to not ever be true again, given tetherable `tubes' on my next cell phone.

    No, I don't want that kind of DRM in my games. But if it performed according to specifications (again, yes that's unrealistic), I don't think I would be inconvenienced that much.

    1. Re:It wouldn't be so bad in my life (I think?) by mike260 · · Score: 2, Informative

      But here goes: I don't think this DRM would be a huge problem in my life*.

      [(*) Assuming it worked "correctly"--i.e. the Ubisoft servers were never down [...]

      RTFA dude. In fact, just read the *title* and you will learn that this is not a hypothetical discussion - the Ubisoft servers ARE down.

    2. Re:It wouldn't be so bad in my life (I think?) by juhaz · · Score: 1

      And (1) looks like it's going to not ever be true again, given tetherable `tubes' on my next cell phone.

      If you seriously think cell phone connections are reliable enough for this sort of thing to work, I've some Ubisoft games (and a bridge) to sell.

  85. Class action suit coming by DeltaQH · · Score: 1

    DRM comes back to bite you UBI.

  86. So, will we now ... by garry_g · · Score: 1

    ... see hordes of clueless gamers carry their crappy Ubisoft-games back to the stores demanding their money back? I doubt it ... most consumers are too nice to actually do something about being abused and f@cked in their @sses ...

    If the government wasn't consisting of 101% of bought-out lobbying supporters, there might even be laws ensuring consumers' rights instead of just big business ...

  87. Re:Awful Anti-Pirate Systems That Will Probably Wo by TheSunborn · · Score: 1

    Yes but your solution would also require a tamper proof hardware encryption chip on the stick, and those are not cheep. (If not, it would just be a storage, similary to a dvd, which could just be dumped to an iso image).

    And even it it worked 100% at preventing copying of the game, at 12$ i think having this dongle would cost much more then the extra sale could cover.

    On a not very related note, I am currently looking forward to Civilization V*. Civilization did not really include any DRM(Not even a serial key, so pirates can play online too) and yet they made enough profit to produce 2 expansions and Civilization V.

    *Hoping it will work in wine, because I currently don't have a windows partition.

  88. Yeah, they had NO idea!! by Sloppy · · Score: 0, Troll

    most people who purchased this game had no idea about DRM, you jerk off.

    I remember the ignorance defence from a prior topic.

    Windows user in 1992: I had no idea Windows sucks! How could I have known this was going to happen?

    Windows user in 1993: I had no idea Windows sucks! How could I have known this was going to happen?

    Windows user in 1994: I had no idea Windows sucks! How could I have known this was going to happen?

    Windows user in 1995: I had no idea Windows and its applications suck and are dangerous to use if you're on a network. How could I have known this was going to happen?

    Windows user in 1996: I had no idea Windows and its applications suck and are dangerous to use if you're on a network. How could I have known this was going to happen?

    Windows user in 1997: I had no idea Windows and its applications suck and are dangerous to use if you're on a network. How could I have known this was going to happen?

    Windows user in 1998: I had no idea Windows and its applications suck and are dangerous to use if you're on a network. How could I have known this was g

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    1. Re:Yeah, they had NO idea!! by Sloppy · · Score: 1

      silly Slashdot, that wasn't the whole post. ...

      Windows user in 2001: I had no idea Windows and its applications suck and are dangerous to use if you're on a network. How could I have known this was going to happen?

      At what point did the ignorance defence become unbelievable?

      Ok, so DRM, unlike Windows, is a new industry fuckup, huh? Ok. We'll pretend we didn't go through pretty much the same thing with software in the 1980s, until copy protection disappeared for a while and software companies started making more sales. DRM is "new" since we now call it by that new name, so Joe Average is ignorant about it, just like in 1995 he never could have known that Microsoft's web browser would be a problem in spite of the fact that it did seriously weird things.

      Ok. If you want to say that in 2010 people don't know that they are getting assraped when they spend money on things where their own "access is limited by technological measures," (those words went into law in 1997, right?) I think most people will say that's pretty far fetched, but maybe, just maybe you're right. But here's my question: will you be saying it next year too? The year after? How long does the ignorance defence last? Forever?

      At some point, when a user aims a gun at his foot, lines up the gunsight, pull the trigger, screams, and then aims his gun at his remaining foot, we call that person a dumbass. Personally, I say it's when he's aiming at the first foot, but maybe I'm an insensitive clod. You're saying it's at some point after he's aiming at the second foot. Fine. But when that second foot gets shot, are you still going to say he's not a dumbass?

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  89. Fascinating to watch the reaction of the people by woopate · · Score: 1

    I find that there's something bizarre and paradoxical when industry when a major publisher distributes a product that UNIVERSALLY FAILS TO FUNCTION, and, from the channels I've observed thus far, the reactions are:

    Laughter
    Smug self-satisfaction
    Affirmation that this is overall a good step for the industry

    and coming in dead last in terms of apparant frequency, people who are upset because they've just lost $60.

    How strange that this almost has a positive connotation.

    1. Re:Fascinating to watch the reaction of the people by Anonymous Coward · · Score: 0

      How strange that this almost has a positive connotation.

      You have to keep in mind there is a very common phenomenon where a person feels satisfaction after making a correct prediction despite others not believing it. Or in other words, most people like it when they can say "I told you so!"

  90. Pushing users to consoles by gpeuhqt · · Score: 1

    I don't think most people would do research about DRM. They buy the pc version, find out it has problems and see that their friends don't have those problems on their consoles. So what will the gamers do? Boycott all games that have DRM in their pc versions? Of course not. They will just switch to console gaming. The major publishers keep crippling their pc versions more and more until most customers have bought a ps3 or an xbox360. Other ways they do this include releasing pc versions later, release console-only dlc and removing fundamental functionality like dedicated servers. When most people agree that consoles are superior, they can stop making pc versions. Why they do this? Because it's cheaper to have only one or two platforms to support, and piracy is not a problem on consoles.

  91. Business suggestion to UBI and game publishers by DeltaQH · · Score: 1

    When you make a new game available on the market, just put it on any of the popular P2P file sharing services. Maybe even put your own P2P service online.

    Make it totally FREE!! Anyone can download, anyone can play, no registration, no payment, no surveys no bullshit.

    If someone likes it, put a link so he can donate ANY amount he see fits for the game.

    Depending of the amount he is willing to give you can give him some goodies, any kind of merchandise, special subscriptions, or offer special services and extensions which would be also no DRMized once downloaded of course. You can also offer discount on real world events related to the game, game shows, competition, movies, concerts, etc.

    Customer want affordable and hassle free software, and a convenient way to pay what they see fit or can pay.

    You may think you will be losing money by the ton, I think you will making money by shit loads, plus unbeatable publicity.

    Man! You could even et money from previously pirated copies!!!

    And you can ditch those blasted servers. The money you spare with that can be put to better use on game production.

  92. Crack your software. by Anonymous Coward · · Score: 1, Insightful

    If you paid for it, you own it. Learn how to install cracks to disable DRM for the software that you own. EULA are not legal because you already bought the software at the store based on the doctrine of first sale. You own that copy of the software 100%, don't let anyone tell you different.

    If you get on a jury regarding anything pirate and DRM related, do whatever it takes to get on the jury and then vote innocent.

  93. The smell of inevitibility by AnExaminedLife · · Score: 1

    Despite all the nerd hate, I think this DRM eventually succeeds. As a reformed Everquest addict I've spent thousands of hours with a system that requires a constant internet connection. Yes, there were errors, and yes we bitched about it ferociously, but the complaints were quickly forgotten because the vast majority of the time it just worked. I think if Ubisoft or the next dev team manages a technically sound implementation that is noninvasive and generally reliable it will succeed. Not only that, it will be a huge cash cow when they license it to others. In BS sessions with friends I've long proclaimed this system was coming. I'll go out on a limb and say that by the end of the decade even your mobile devices will require always on internet to play your media. I'll preempt one objection by suggesting that populations in geographies where this won't be possible don't have enough money to effect the market anyway. So long as there are competing media authentication services so the consumer isn't too abused, I think this may even be a boon. How nice will it be to stream a song you bought on your desktop, ipod, car, phone, jetpack, etc without any copying or config, just a login?

    1. Re:The smell of inevitibility by Anonymous Coward · · Score: 0

      Despite all the nerd hate, I think this DRM eventually succeeds.

      As a reformed Everquest addict I've spent thousands of hours with a system that requires a constant internet connection. Yes, there were errors, and yes we bitched about it ferociously, but the complaints were quickly forgotten because the vast majority of the time it just worked.

      You're analogy isn't really applicable. Everquest, or any MMORPG, is supposed to be an shared online playing space with hundreds to thousands of different players, thus it requires an online connection and central servers of some type. The game we are talking about here has content that is entirely single-player and there is no reason, other than ludicrous DRM, to ever require a internet connection.

  94. -1 Unfunny by Anonymous Coward · · Score: 0

    That wasn't funny at all.

  95. Re:Awful Anti-Pirate Systems That Will Probably Wo by pslytely+psycho · · Score: 1

    Your right. Although Sins is the only stardock game i own, it doesnt even require the dvd to be in the drive after installation. Much less any of this constant connection drm b.s.

    And a game of sins sounds damn good right now....

    --

    The only function of economic forecasting is to make astrology look respectable. -- John Kenneth Galbraith

    --
    Donald Trump, on a crusade to make Nixon look respectable
  96. Re:In germany you would now be allowed to crack it by Briareos · · Score: 1

    the german law 69d UrhG allows cracking of software that you legally own and that won't work otherwise...

    Sure, but how many of the game's buyers have the skills and nerve to crack it themselves?

    I'm pretty sure 69d UrhG allows YOU to "watch, inspect and test" a program you bought/licensed/whatever if it's neccessary to run it, but it doesn't say that you could pass that crack on to someone else...

    --

    "I'm not anti-anything, I'm anti-everything, it fits better." - Sole

  97. Send A Message by FSWKU · · Score: 5, Insightful

    Now is the time to send a message to Ubisoft that this sort of intrusive DRM will NOT be tolerated. If the servers had stayed up and people just refused to buy the game, they would have written the poor sales off as being caused by "pirates." Now, you have a chance to prove otherwise. Every single person who bought this game on PC should return it to the store. Yes, most will attempt to deny the returns due to policy, or to exchange with a new copy since that one is perceived as damaged/defective. Do not stand for this. Tell them that yes, it is defective, but ALL copies are defective. Let them know that the software itself works just fine on your computer, and in fact ran EXACTLY the way it was supposed to. However, you are forced to return it because it does not work properly on yours or ANY system, because Ubisoft's servers weren't online to allow you to play a game that you legally purchased and met all the requirements for being able to play.

    Ubisoft won't be able to shrug it off as "piracy" when their sales numbers for this game begin to shrink due to returns and angry retailers. THIS will hit them in the pocketbook more than a simple, dubiously effective boycott. When they are forced to start handing money back because of their failures, that will speak much louder than never having been paid that money to begin with.

    --
    "So after all this, you make my case for me. To end this stalemate, you must die..."
  98. Re:In germany you would now be allowed to crack it by bloobloo · · Score: 1

    By selling AC2 in Germany, Ubisoft has to adhere to German law there. So no matter what they put in the licence, where it conflicts with national law, Ubisoft loses.

  99. Re:Awful Anti-Pirate Systems That Will Probably Wo by aztracker1 · · Score: 1

    Well, if they can get it under $5 pre distribution then I think it could work out. My main point is a DRM system that isn't an inconvenience to regular users. Having a physical media tie would be a fair compromise. I personally don't like DRM that f*cks with other software on my system. I also really don't like anything that would require me to be online. I still know a few people whose only connection options are dialup or wireless (high latency, frequent downtime segments).

    As to WINE, there's been a lot of work in games and via Crossover, so it may work well... just depends on the level of technology. Personally, if they'd all drop the DRM, I'd go back to buying/playing games. I like the Free/OpenSource ones I play now fine, I'd just like to partake a bit more, but refuse to have a game take out Nero (for example) ever again.

    --
    Michael J. Ryan - tracker1.info
  100. Reminds me of the German Telekom by Moraelin · · Score: 2, Interesting

    Reminds me of some experiences with the German Telekom some years back. Though it must be said that they mostly seem to have cleaned up their act a bit in the meantime. But anyway it's enough to make me shudder at the thought of even my single-player games depending on Internet access.

    Act 1: So I get pressured by a couple of people to get a "proper" email address, because apparently my web based one was "unprofessional." (Someone better tell that to Google too;) So I go to the Telekom's site, activate the email, go to a page which said it would change the password for the email. I change it to one of my handful of password. (I know it's bad practice, but I reuse passwords to keep the total number manageable in my head, mostly grouped by categories.)

    Thereafter suddenly I can't connect to the Internet any more. Neither my old nor the new email password work.

    Hmm, ok, let's assume it's PEBCAK and call their support politely. I agree with the guy that I probably mis-typed the new password and all, ask him to reset my password. Asks for my invoice number, says it's OK. As per their rules, they'll send it to my home address, they can't tell me the new password by phone. (Dunno why. I'm calling from the phone number that's on the same line and all.) Means I'll be without internet for a couple of days, but ok.

    After a week, I still didn't get it. I call again, get another drone, asks for my invoice number again, I read it to him off the latest invoice from them. It's ok, I'll get the new password by post, bla, bla, bla.

    After a couple of days, still no password, I call again, read the invoice number to the drone, bla, bla, he'll send it right away.

    The whole circus repeats every couple of days like clockword for a month and a half. (By that time I had installed an old ISDN card in the computer and was using a pay-by-call service at another provider to at least get my email.) Eventually I lose my temper, don't believe them any more, escalate it until someone tells me the problem: when I had moved, I had received a new invoice number. Dumbly enough, different invoice numbers from their telephone department and the internet one. Since I receive a combined invoice, only the telephone one was written on it.

    Essentially for a month and a half those drones had _lied_ to me. They'd see the invoice number doesn't match and wouldn't even tell me so, or point me at some other office to solve the screw up. I can show up in person at one of their shops so they can see it's me, or whatever, you know? Nah, they kept telling me that they'll send me a new password, knowing full well that they _won't_.

    Act 2: My brother buys a new house, asks them to move his DSL account to that address. They ask for his address, invoice number, etc, gets told he'll have internet access in no time. Nothing happens. Calls again, same circus, nothing happens. And again. And again.

    I should also mention that we had discovered he was VIP customer at the Telekom for whatever reason. Maybe because he and his wife are practically addicted to their cell phones, and get a bill on par with what some companies get. Dunno. But at any rate this was how they treat their VIP customers.

    Eventually he gets tired and annoyed, escalates, finds out the problem. Let's say his house number is "42 D". (Not the real one, but for illustration sake.) The drone who typed it in had hit the key next to that "D", so it was "42 S" in their computer. Which didn't even exist. So again and again they'd see that the address doesn't exist, and didn't actually tell him. They kept reassuring him that they'd do it, then basically just ignored it all.

    (At this point he was smarter than me and just started looking for another provider instead. He soon moved both his phone and internet access to a cable company.)

    Act 3: So after that ordeal I get paranoid, you know? They keep calling me to propose to upgrade my speed, give me some great deals, I just keep telling them to keep their hands off my line. Don't fix what's not

    --
    A polar bear is a cartesian bear after a coordinate transform.
    1. Re:Reminds me of the German Telekom by tom17 · · Score: 1

      Are you related to Agrajag?

      Tom...

    2. Re:Reminds me of the German Telekom by jbezorg · · Score: 2, Funny

      ...

      (At this point he was smarter than me and just started looking for another provider instead. He soon moved both his phone and internet access to a cable company.)

      ... ...

      Eventually I get to the real problem. The drone who sold me the upgrade had marked my account for termination instead of upgrade. Sadly, I'm not kidding.

      Maybe said drone is also a customer and their conscience stepped in?

      --
      I've lost all my marbles except one & It's fun to test angular & centripetal acceleration in my skull
    3. Re:Reminds me of the German Telekom by Moraelin · · Score: 1

      Never heard of him until now. Why?

      --
      A polar bear is a cartesian bear after a coordinate transform.
  101. MS down? by leuk_he · · Score: 1

    Micorsoft down august 2003

    And their WGA server failed also sometimes ago.

    I am suprised they were not sued for this.

  102. Thank you Slashdot! by Anonymous Coward · · Score: 0

    I was going to buy this title but saw the last article on Slashdot about the DRM and decided that there was no way in hell I was touching this. I will not pirate it either, there are lots of other great games out just now so I will not miss this one.

    Having read this follow up I am very pleased with my decision. I won't be buying it on the 360 either. And I won't be buying any Ubisoft game in the future as I do not like their DRM policy.

    Hopefully everyone else who thinkgs the same will do the same.

    Many thanks to Slashdot for stopping me wasting my money on this!

  103. Re:In germany you would now be allowed to crack it by Anonymous Coward · · Score: 0

    You can either rent or buy. Renting implies many obligations which the software publishers don't want. A box on a store shelf almost always means you buy. You own what you buy. There are certain restrictions what you can do with software/music/movies created by someone else, but that doesn't mean you don't own your copy. (There are also limitations on what you can do with guns, cars, explosives, etc., and it never occurs to anyone to claim that you can't own these.)

  104. You misunderstand the "rights" part by Moraelin · · Score: 3, Interesting

    Actually, I think that Digital Rights Management is actually the correct and honest-to-God description of it. They just hope you'll misunderstand whose rights they are protecting, and what those rights might be. A lot of people for example seem to think that if it mentions "rights", it might be your rights. In reality, it's about what rights they can give themselves to shaft you. E.g., their unilaterally self-given "right" to revoke your legal customer rights, by preventing you from reselling the game.

    --
    A polar bear is a cartesian bear after a coordinate transform.
  105. Possibly Related? by Loconut1389 · · Score: 1

    I set up a new HTPC and installed Rainbow Six Lockdown, Rainbow Six Vegas (both were Direct Downloads from Ubi store) and Rainbow Six Vegas 2 (DVD purchased copy). I tried to activate them Saturday and Sunday. Do you know how many of the 3 games let me play them uncracked? ZERO. They all reported activation failures (internet was otherwise working). I had to crack all three games. My plans to buy Vegas 3 just went out the window. I'm totally pissed!

    1. Re:Possibly Related? by Loconut1389 · · Score: 1

      To clarify, these were previously installed -one time- on my old Windows desktop before I switched to Linux with Windows in a VM.

  106. Fix It!!!!! by Anonymous Coward · · Score: 0

    I can tell you I won't be buying any games that require such a reliance on external connections to play. They need to release an update to remove this requirement. They cannot an will not be able to release any form of DRM that someone can't crack.

  107. Too soon? by qmetaball · · Score: 0, Redundant

    It had been said that some day the servers might go offline and strand everybody who purchased the games legally. Little did i know it would be less than a month.

    --
    Everything is porn to somebody.
  108. Ubisoft's fault? by Anonymous Coward · · Score: 0

    It's a bit short-sighted to blame publishers for this draconian DRM system. Your complaints would be better directed towards the kids at piratebay, who brought about this whole mess. Also, if you can't cope with not having access to your games 0.5% of the time, you have bigger issues than DRM.

  109. A ton of money in euros by tepples · · Score: 2, Funny

    a shit-ton of money

    Gotta love that imperial system. Wonder how much that is in metric.

    There are two ways to attack this. Ordinarily, a metric ton is 1 000 kg, but a ton of money involves forex:

  110. Two words: Demon Customer by tepples · · Score: 1

    Two words:

    Charge. Back.

    Two words: Demon Customer. If you circumvent a particular store's return policy with chargebacks too often, the store has every right to ban you from its private property. Where will you buy food once you get banned from all the supermarkets in town?

    1. Re:Two words: Demon Customer by Uberbah · · Score: 1

      Two more: non sense. Or did you notice your link talks about customers that file rebates for products, and then return the product for a refund? How is that remotely comparable to insisting on getting a refund for a junk product?

      If you circumvent a particular store's return policy with chargebacks too often, the store has every right to ban you from its private property.

      I suppose you could see it that way, if you're a good little corporate ankle grabber. Remember, these aren't customers trying to get refunds after they've cashed rebates, but customers wanting to return a poor product that doesn't work.

  111. Effective way of fighting draconian DRM by javakah · · Score: 2, Insightful

    Chances are pretty good that this outage was simply due to incompetence.

    That said, it raises a rather interesting issue. It really demonstrates that there is a single point at which the game can be brought down.

    I have to wonder if in the future, if other games include even more draconian DRM schemes that also require constant Internet access, if pirates might just intentionally attacking the servers involved (probably DDoS). I could see them doing this just to discourage such DRM (that may be harder to crack in the future, such as if more of the game data is held on the servers).

    DRM could really be turned against the publishers. Ironically, by trying too hard to stop the pirates at launch, they may just be making it easy for pirates to destroy the launch.
     

    1. Re:Effective way of fighting draconian DRM by Anonymous Coward · · Score: 0

      Pirates might do it out of spite, or out of idealism, but I could also easily see a situation where someone contact the publisher a short time before launch to extort money out of them, lest their authentication servers be DDoSed into oblivion to tarnish their reputation. Given that there are large botnets in criminal control, and there are criminal organizations abroad which are beyond the legal muscle of game companies, I wouldn't be surprised if something like this wasn't already going on behind the scenes.

      Of course, money can be followed, so it's riskier than simply doing it without any compensation, but it would still be a lucrative operation now that gaming is a large industry.

  112. Hope... yeah by roc97007 · · Score: 1

    "One can only hope that this utter failure will help to stem the tide of bad DRM."

    Thanks, I needed a laugh this morning. What is it to them whether you can use the product or not, other than more calls on their help line in Bangalore? You assume they have any commitment to the product whatsoever after you've purchased it?

    What will stem the tide of bad DRM is when we refuse to buy the products and companies start to go out of business.

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
  113. What absoulty baffles me... by DarthVain · · Score: 1

    Is that the Internet called, and they said "we told you so."

    When this was announced EVERYONE said this was a bad idea. It is a bad idea.

    Ubi somehow thought that they are smarter than everyone else in the world, and that it was a good idea.

    Are they really all that surprised that this happened at all? Because if they are, they must be the biggest idiots of all time.

    I mean really. Everyone saw this coming a mile away, I find it hard to believe that UbiSoft refused to accept reality.

    Isn't the rejection of reality, substituting your own personal fantasy, a definition of being crazy?

  114. Re:Awful Anti-Pirate Systems That Will Probably Wo by SoTerrified · · Score: 1

    I had money set aside for AC2. (I played AC1, liked it, but I'm not a console gamer so buying it on the PC is my only option.) But once I heard about the DRM they had planned, I knew I couldn't buy it. I work at a job where I travel, sometimes going to remote places in South America with spotty or expensive internet. At those times, my gaming laptop is my friend.

    So now I have that money earmarked for Stardock. I've always been happy with their products and service and hey, I can count on their products. So I'll be buying Elemental: War of Magic when it releases.

  115. VCS Huh? by david_thornley · · Score: 1

    Ever used CVS or Subversion? You check out your own copy of whatever you want, and it's on your local system. You do need network connectivity to update with other people's changes or check in your own, but I doubt Git works differently there. Mercurial sure doesn't, and that's the DVCS I've used a bit.

    I'd rather use Mercurial (and presumably Git) than Subversion, but network connections have nothing to do with that.

    --
    "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    1. Re:VCS Huh? by Antique+Geekmeister · · Score: 1

      Yes, I've worked with all of those, and a few others besides. Editing local files isn't the point. You can't _commit_ changes with CVS or Subversion without that connection, which makes doing small changes, or small changes as a set, extremely difficult with a detached laptop or when traveling or when the server is ruined.

      Git certainly _does_ work differently. Go catch Linus's comments on it, at http://www.youtube.com/watch?v=4XpnKHJAok8.

    2. Re:VCS Huh? by e4g4 · · Score: 1

      You do need network connectivity to update with other people's changes or check in your own, but I doubt Git works differently there.

      Git does work differently - you only need a network connection to distribute changes to other users, there is no network connection needed for committing, tagging, reverting, merging, or doing any other version control stuff. A Git working copy is a repository in it's own right - that's what makes git awesome.

      --
      The secret to creativity is knowing how to hide your sources. - Albert Einstein
    3. Re:VCS Huh? by bingoUV · · Score: 1

      Sounds interesting. A question: Isn't "committing" supposed to tell everyone about a change? How does that work without network connection?

      A person A commits a file. Commit is successful. Now, if another user B checks-out a file, B is supposed to get the changes made by A. This is what I have come to understand commit is. Is it wrong? Or git does some magic there?

      --
      Bingo Dictionary - Pragmatist, n. A myopic idealist.
    4. Re:VCS Huh? by e4g4 · · Score: 1

      "Committing" simply records the patch that defines the changes since the last commit (from the perspective of your working copy). "Pushing" to some other repository (of which your working copy is a clone) makes those changes available to other users; they can then fetch the changes and merge them with whichever branch they feel like.

      Git is awesome - it really is significantly better than both CVS and SVN (the only other VCSs I've used seriously) - the handling of branches and merging is so easy a child could do it (if he at least gave TFM a brief glance).

      --
      The secret to creativity is knowing how to hide your sources. - Albert Einstein
  116. Re:Awful Anti-Pirate Systems That Will Probably Wo by Evildonald · · Score: 1

    ... who have zero support on weekends.. got a problem with a game key on Saturday? You've gotta wait until Monday to resolve it. Thanks Stardock!

  117. lol by jodokast89 · · Score: 1

    HAHAHA .... Which is excatly why I refuse to buy a new UbiSoft game. No matter how cool Assassin's Creed is. But ... those people who pirated it must be having fun ...

  118. People complaining about the DRM should read this by Garwulf · · Score: 1, Interesting

    Okay, first off, let me just say that I don't support any DRM that takes away the rights of the legitimate consumer. So, this post should not be taken as an endorsement of Ubisoft's DRM.

    However, that said, this is part of an arms race between game pirates and PC game producers that has been going on for years, and at this point most of the PC game world is now a casualty. There is a reason that the console is king right now, and the main PC game out there today is the MMORPG.

    This article explains it better than I can, and anybody who really wants to understand this arms race should read it:

    http://www.tweakguides.com/Piracy_1.html

    Of particular note is this page:

    http://www.tweakguides.com/Piracy_4.html

    It is long, and I disagree with one or two of the author's final conclusions, but it is very much worth the read, and when somebody actually does a serious running of the piracy figures, it is very eye-opening.

    --
    Robert B. Marks
    Author, Demonsbane in Diablo Archive
  119. Thank G-d by karcirate · · Score: 0, Offtopic

    I bought this game for my 360 instead of waiting for the PC version.

  120. Re:People complaining about the DRM should read th by Endo13 · · Score: 1

    The problem is, looking at this as an arms race in the first place is entirely the wrong perspective. IF this really were an arms race, they were doomed to lose from the beginning, and every dollar they have spent on preventing piracy is wasted. Anything they can build will quickly be broken. Even WoW has pirate servers out there, which proves that it doesn't even matter how much you tie your software to your servers.

    The answers to the piracy problem are the same as they have always been: make the game worthwhile and convenient enough to purchase legitimately. WoW, for example, is worthwhile because the official servers work much better than pirate servers, and there's a huge amount of content, a huge amount of social interaction, etc. And it shows: they have 11 million active subscribers and counting. And the value is indisputable for those millions of players: in the US, for $15 a month you get all the entertainment you want. Compare that with your $30-$50 a month cable bill, or $8 for a 2-hour movie. Or even $1 for a movie rental. Only Netflix even comes close. But $60 for a single-player game that will last 10-15 hours the first time through, and probably less the second time, if it's even good enough for that? I have to say, that game better be damn good.

    There will always be piracy; it's the nature of the beast. The problems that drive the beast include things like making games too expensive. So you have to sell your game at $60 to make a profit? Bad news buddy: unless your game deserves at the very least some kind of "best-in-genre-for-the-year" award, that's too much. Your problem is that you invested too much money in crap that doesn't make the game better. The answer isn't to stop piracy, because you won't get enough more sales to even cover the development cost of your anti-piracy measures any way. The answer is that your game sucks, and you made a poor investment. Perhaps for your next game, you should look at ways to make it better that cost less money. And if you can't do that, perhaps you're in the wrong industry.

    --
    There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
  121. Who didn't see this coming?!?! by Anonymous Coward · · Score: 0

    Hahahahahahahahahaha All I can say is... Told you so.

  122. I told you so by Ant+P. · · Score: 1
  123. Re:People complaining about the DRM should read th by Garwulf · · Score: 1

    "The answers to the piracy problem are the same as they have always been: make the game worthwhile and convenient enough to purchase legitimately."

    Here's the problem - that works wonderfully as a theory. It fails utterly in practice.

    If you read the article, you'll find that the value added approach was tried - it had no impact on the piracy rate whatsoever. In fact, Ubisoft tried to use no DRM for Assassin's Creed and Prince of Persia to see if that would help. Far from driving the piracy rate down, it skyrocketed it. In fact, as the Tweakguides article states, the only thing that has had any impact on lowering piracy was very restrictive DRM, and that was a hit or miss thing (more often a miss).

    (And just to point it out, that last bit about the occasional impact of restrictive DRM surprised the hell out of me when I read it. I would never have called that one in a million years - I would have counted on a backlash making it worse.)

    In fact, the only thing that seemed to have an impact on how much a game was pirated was popularity. The more popular the game, the more piracy. So, it's a freeloader effect in the end, with a pirate ideology to boot, and that makes it an arms race.

    (And here's the thing about the pirate ideology - it's not about fighting the system, it's all about free swag. There are a lot of excuses, but it comes down to feeling entitled to take whatever you want, regardless of if it's yours to take or not. And that's a message that has to be fought, tooth and nail.)

    And, we're seeing the impact of the arms race right now. Call of Duty: Modern Warfare 2 had a console piracy rate of around 6 legitimate copies to every pirated copy - around 6 million sales to around 970,000 illegal downloads. On the PC, it was around 11 pirated copies to every legitimate one - around 350,000 sales to around 4 and a half million illegal downloads. So, with the goal of DRM now being to hold the pirates off as long as possible - with a week being considered a success, and a month being a tremendous victory - it's no wonder that most of the big game companies are concentrating on the console market. And frankly, it would not surprise me in the slightest if Ubisoft announces that these next couple of games are the last ones they're producing for the PC market. That would be the correct business decision - the PC game market is poisoned to the point that the only way to stand a chance of avoiding being hammered by piracy for at least a week is to treat your customers like criminals. When that's the case, it's time to walk away.

    The PC game market is being reduced to subscription games only. Just compare it five years ago and now. It's a shadow of what it once was. And, let's put the blame where it belongs - the game pirates.

    --
    Robert B. Marks
    Author, Demonsbane in Diablo Archive
  124. Beautiful by Aphoxema · · Score: 1

    I'd love to be at the shareholder meeting when they discuss this.

    --
    "Most people, I think, don't even know what a rootkit is, so why should they care about it?"
  125. Re:People complaining about the DRM should read th by Endo13 · · Score: 3, Insightful

    Here's the problem - that works wonderfully as a theory. It fails utterly in practice.

    Really? Based on what metric?

    The simple fact that PC game developers are still in business and still making money, despite wasting who knows how many millions of dollars every year on failed anti-piracy measures is all it takes to prove otherwise. And that's not even mentioning the small developers that are being successful despite using no DRM whatsoever. Here's just one excellent example: http://en.wikipedia.org/wiki/Sins_of_a_solar_empire. Here's a bit I'm quoting from the page itself: "As of September 2008, Stardock's CEO, Brad Wardell, has stated that the game has sold over 500,000 units, with 100,000 of those being digital download sales, on a budget of less than $1,000,000. It sold 200,000 copies in the first month after release alone." And since the sources for that quote are extremely relevant here, I'll link those as well. http://www.gamasutra.com/php-bin/news_index.php?story=20026 http://www.techreport.com/discussions.x/14383

    The only possible metric you can use that would make what you said in any way correct is the one the big corporations use: that every pirated copy is a lost sale. So I guess it "fails utterly" if your metric is that they aren't making near as much money as they "could" be.

    --
    There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
  126. Re:People complaining about the DRM should read th by Garwulf · · Score: 1, Interesting

    "Really? Based on what metric?"

    Based on piracy rates. I never said that a game couldn't be a success in the PC game market. I pointed out that, as the Tweakgames article stated, only two things actually had an impact on piracy rates:

    1. The popularity of the game. If the game was more popular, the piracy rate was higher.

    2. The presence of restrictive and intrusive DRM, which if not broken, actually does have the impact of lowering piracy rates until it is broken.

    Nothing else made a difference. If a $20 game was as popular as a $60 game, it had the same level of piracy.

    Did you even read the article I linked to?

    "The simple fact that PC game developers are still in business and still making money, despite wasting who knows how many millions of dollars every year on failed anti-piracy measures is all it takes to prove otherwise."

    Are they?

    That's not a glib question. I started computer gaming in 1989 (and yes, I started out as a game pirate - I outgrew it by the age of 17, though). The PC game market is a wasteland today compared even to then. Only about ten years ago console ports were rare - now they're become more and more the norm. Most of the PC game market is concentrated in MMOs now. While there are still some big releases for the PC game market (eg., Starcraft II and Diablo III), most of the non-MMO releases start out on the console market, and the PC version comes out months later.

    It's not rocket science to predict the trend. The PC games market that I started out in is long gone. The market from five years ago was far more rich and full than it is today. Yes, there are some big players still there, such as Stardock and Blizzard, but even Bioware is now starting its games on the console before the PC. The PC game makers are in the process of walking away. That's not a prediction - just an observation. It IS happening.

    And, taking Stardock as an example, you haven't presented the whole story. Here's picking up after 2008:

    March 27, 2009 - Stardock unveils a low customer impact DRM solution named GOO (Game Object Obfuscation). Source: http://www.tomshardware.com/news/stardock-goo-drm-copy-piracy,7390.html

    May 1, 2009 - The Escapist, and a few others, report that Stardock has major piracy issues with Demigod (which does have DRM). Of 120,000 games connecting to the servers on the opening weekend, only 18,000 are legitimate. After the team spends a couple of days working on the servers, the CEO declares a victory against the pirates. Source: http://www.escapistmagazine.com/news/view/91400-Stardock-CEO-Demigod-Beats-Piracy

    Now, that's a far cry from the DRM used by Ubisoft. But, it is important to note that Stardock DID end up implementing a very customer-friendly DRM solution, and got hit badly by piracy issues.

    "The only possible metric you can use that would make what you said in any way correct is the one the big corporations use: that every pirated copy is a lost sale. So I guess it "fails utterly" if your metric is that they aren't making near as much money as they "could" be."

    And with that, I KNOW you didn't read the article I linked to. That is a complete mischaracterization of the economic argument. You'll find a proper description here: http://www.tweakguides.com/Piracy_3.html

    Please read that before you reply.

    --
    Robert B. Marks
    Author, Demonsbane in Diablo Archive
  127. Re:Awful Anti-Pirate Systems That Will Probably Wo by yukk · · Score: 1

    Or just sell the non-DRM version for $60 and the DRM version for $20 on an as-is and unsupported basis. Or really, Sell the full (non-DRM) version for $30 or $40. I'd buy that. Here, games cost $90+. That's bullshit. The Aussie dollar is at .9 $US so there's absolutely no excuse except that they can. So fuck 'em. I'm not buying their crap game. Specially when it has horrendous DRM. When they come out with a game that I really decide I must have I will buy it, patch (crack) it and play it but that's a couple of games per year instead of the dozen or more I'd buy in North America at half the price. Oh, and I buy Stardock games, games from GOG, games form the specials bin on Steam, the Orange Box because it was great value. They're all good value. Is that too much to ask. While I'm ranting off-topic, why does some DRM refuse to allow me to play my games if I have certain programs installed ? If the DRM is there it's because I bought the game. Once the game is cracked the DRM doesn't get to check. Yes, I have a program that can read ISOs but if you were an ISO you'd be cracked but thankyou for showing me the error of my ways. I'll find that crack now and uninstall your stupid DRM. DUH !

    --
    The trouble with the rat race is that even if you win, you're still a rat." Lily Tomlin
  128. Re:People complaining about the DRM should read th by Endo13 · · Score: 1

    Did you even read the article I linked to?

    No, I hadn't read the article before now because I already knew I didn't need to. I already knew what I would find there. I read it. I found it. It changes nothing.

    It's irrelevant, because you really can't judge exactly what factors influence piracy, for several reasons.

    1. You have no way to determine exactly how many people pirated it. Sure, you can go on a few popular torrent sites, and find "250,000" different downloads. But you have no way of knowing how accurately that even represents torrent piracy, nevermind other online piracy, and you haven't a clue about sneakernet piracy. No one has gone through and checked to see how often the same IP address shows up on different torrents for the same item, in an attempt to get a different or better version. And no one can possibly check every torrent site out there. So who knows which way those results are skewed? No one.

    2. You can't truly determine the effects that pricing, quality, availability, ease of use, etc. have on piracy, because as soon as it's available... it's already too late. You'd have to be able to generate a parallel universe to get a definitive answer on it. As soon as you release the game at $60 for the first week, you no longer have the ability to test to see what the results for that game would have been if you released it at $20 for the first week. Sure, you can release a new game at $20 and try to compare, but the best you can do from that is make an educated guess. You can draw some conclusions based on correlation, but that's it. Maybe there's not as many people who consider the second game as worthwhile as the first, or vice versa. Who knows? No one. The same applies to any other market factor.

    Are they?

    You tell me. Can you make a profit selling 500,000 copies of a game that cost just $1,000,000 to make?
    If your question really wasn't glib, then I feel sorry for you having wasted that much time and effort on such a pointless, easily-answered question.

    It's not rocket science to predict the trend. The PC games market that I started out in is long gone. The market from five years ago was far more rich and full than it is today.

    There was also a lot more unexplored territory left, and a lot more companies taking advantage of that, and making innovative new games. Most of those companies were so profitable that they got bought out by bigger companies, which explains why you see primarily just a handful of bigger publishers. But those handful are much bigger now than they've ever been. The problem with that is the same as it is with any company that expands beyond a certain point: the focus is entirely on money, and no longer on finding out what the customers really want, and providing good quality product. Big companies are far less willing to take big risks for big rewards, and as a result we now have a glut of rehashes and reruns of the same crap we had 5 years ago. It's a direct result of the small, DRM-free developers being too profitable and being swallowed up by the giants. Very few PC game developers have ever gone out of business while they were still producing a quality product that had sufficient demand. In fact, I can't think of a single one.

    The PC game makers are in the process of walking away. That's not a prediction - just an observation. It IS happening.

    And that's not surprising in the least, given the huge amount of money they've been wasting on useless DRM. To which I say, good riddance. The PC games market isn't going anywhere. Every big conglomerate like Ubisoft or whoever that walks away just leaves that much more opportunity for a small innovative developer to make a splash.

    And, taking Stardock as an example, you haven't presented the whole story. Here's picking up after 2008:

    March 27, 2009 - Stardock unveils a low customer impact DRM solution named GOO (Game Object Obfusca

    --
    There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
  129. Re:People complaining about the DRM should read th by Garwulf · · Score: 1

    Well, at this point, I think we have to just agree to disagree. I can see how you've come to some of your points, but I also think you're wrong. I additionally think you've bought into a couple of arguments that are shaky at best, but time will tell which one of us is right. It may very well be that I am looking at this from a business perspective (as a business owner myself), and you are looking at it from a gamer perspective.

    However, I must say that I do not like having words put in my mouth. You made a statement about what could reduce the piracy rate. I pointed to an article that explored those very things, ran figures for them, and noted that those things had no effect on the piracy rate at all. I was speaking entirely of the ratio of pirated copies to legitimate copies, and you kept trying poke holes in the argument that a download is equal to a lost sale. I never made that claim, the article never made that claim, and frankly the claim was irrelevant to the ratio. That makes it a straw man.

    I will point out, though, that if the sales figures for Call of Duty: Modern Warfare 2 are representative of a successful game - over 6 million copies sold for console vs. approximately 350,000 sold for PC - then the reason that the big game makers are going for the console market has a lot more to do with the size of the market than it does with the financial cost of DRM. Console games are less complex to develop (the PC game platform is really something like a hundred similar platforms, all with their own quirks, whereas a game that works on one X-Box 360 will work on all X-Box 360s), have fewer piracy issues, and a far larger market.

    Or, put bluntly, why would any developer put the effort into selling around half a million copies for PC if they're REALLY lucky when they can put less effort into selling a few million for consoles first?

    And that is my last word in this discussion. I will not reply further.

    --
    Robert B. Marks
    Author, Demonsbane in Diablo Archive
  130. Re:People complaining about the DRM should read th by Endo13 · · Score: 1

    However, I must say that I do not like having words put in my mouth. You made a statement about what could reduce the piracy rate. I pointed to an article that explored those very things, ran figures for them, and noted that those things had no effect on the piracy rate at all. I was speaking entirely of the ratio of pirated copies to legitimate copies, and you kept trying poke holes in the argument that a download is equal to a lost sale. I never made that claim, the article never made that claim, and frankly the claim was irrelevant to the ratio. That makes it a straw man.

    And I pointed out that we really have no way to know at all whether or not those "things" really had an effect on the piracy rate, regardless of what graphs your article has. And that, as a result, your claim of those "things" being an "utter failure" at affecting piracy is such an extreme statement that it's only valid if we were otherwise assuming every pirated download as a lost sale. Not a straw man at all, nor was it putting words in your mouth.

    I will point out, though, that if the sales figures for Call of Duty: Modern Warfare 2 are representative of a successful game - over 6 million copies sold for console vs. approximately 350,000 sold for PC - then the reason that the big game makers are going for the console market has a lot more to do with the size of the market than it does with the financial cost of DRM. Console games are less complex to develop (the PC game platform is really something like a hundred similar platforms, all with their own quirks, whereas a game that works on one X-Box 360 will work on all X-Box 360s), have fewer piracy issues, and a far larger market.

    Well first, you got your facts wrong. http://news.vgchartz.com/news.php?id=5826 I dunno, maybe you have a bad source but according to my math, 12% of 7 million comes to 840,000, not 350,000. I also find it quite amusing that you would choose MW2 as your example of poor sales on the PC. You are aware that several hundred thousand gamers boycotted the game, precisely because it didn't offer the value that it should have? http://www.petitiononline.com/mod_perl/signed.cgi?dedis4mw The main reason though that some developers are finding it hard to get PC game sales to match console sales is because PC gamers are too busy playing games on their PCs that simply can be done properly on console. Namely, MMOs. Or to be specific, WoW. And yet, despite all the boycotts, despite all the piracy, despite the millions of gamers who previously would have been their target audience that are now plaing MMOs, they still managed to sell enough copies of MW2 for PC to make it the most successful PC version of Call of Duty ever. http://www.gamespot.com/pc/action/modernwarfare2/news.html?sid=6241052 Yep, I guess they should just pack in their PC gaming devision because it's clearly not profitable enough.

    Or, put bluntly, why would any developer put the effort into selling around half a million copies for PC if they're REALLY lucky when they can put less effort into selling a few million for consoles first?

    Maybe because the game they want to create just won't work well on consoles? Or maybe because there's already so many games for consoles available, and with the big publishing houses focusing more on consoles it's a lot easier to make a profit on PCs? How about because the installed base for PCs dwarfs that of all modern consoles put together? Not all games have to be cutting-edge 3D you know. The PC game market includes far more than the retail boxed products, and way more than consoles could ever hope to offer.

    And that is my last word in this discussion. I will not reply further.

    Good for you.

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    There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
  131. Re:People complaining about the DRM should read th by TheSunborn · · Score: 1

    The low sales figure might also have something to do with the fact that the game was released for consoles first, because most pc gamers also have a console. And the fact that they removed all the things you expect from a pc shooter, such as private servers and the ability to mod the game.

    And as long as civ 4 can sell >5 million copies(http://baltimore.bizjournals.com/baltimore/stories/2005/11/14/daily33.html) i don't think it's anything close to the death of pc gaming.
       

  132. Insightful? by Fjandr · · Score: 1

    What I love about this is the number of posts in previous threads over the last few months claiming that this was a nontrivial DRM, that it wouldn't be broken for weeks.

    People (at least those with more than two brain cells) were arguing that this was potentially non-trivial DRM, not that it absolutely was non-trivial.

    Can we finally set to rest the notion that there is such a thing as non-trivial to crack DRM?

    No, because it's not true. If you think it is, go log into your cracked copy of WoW or Eve Online and get back to me.

  133. "Have you ever seen microsoft.com go down?" by Anonymous Coward · · Score: 0

    Maybe because their backup servers are run by Akemai, which runs Linux?