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Ask Slashdot: Server Room Toolbox?

jandersen writes "I am the system manager in charge of a smallish server room (~50 servers, most in racks), and I am going to buy a set of tools; but first I want to hear what other people think would be a good idea. Certainly a range of good quality screwdrivers — slotted, Phillips, Pozidriv, Torx. But what else? Tape measure? Spirit level (for aligning the racks)? Any meters or cable testers? A wood lathe? I can probably get away with a budget of a few hundred GBP, but there ought to be some mileage in that."

277 of 416 comments (clear)

  1. A Netbook by darkain · · Score: 4, Interesting

    Certain embedded NICs on laptops and notebooks have a cable diagnostic mode built into them, now... which with the addition of the fact that they are a full system, can perform more than hardware level diagnostics for networks.

    1. Re:A Netbook by dav1dc · · Score: 1

      An OLD (skewl) notebook that has a real serial DB-9 connector for all those serial management console ports.

      Or failing that, a brand name DB-9 to USB adapter (don't mess with the cheap ones, the good ones are not that much more $$)

    2. Re:A Netbook by dav1dc · · Score: 1

      Oh - I almost forget, (network) CABLE TESTER!!

  2. also tools by Anonymous Coward · · Score: 1

    USB drives, blank cd/dvds, serial to USB dongle, velco strips, label machine .

    1. Re:also tools by rootchick · · Score: 1

      For some label machines you can get magnetic labels. Handy for labeling kvm's, so if you move things around all you have to do is move the label.

    2. Re:also tools by greenzrx · · Score: 1

      I would imagine magnetic labels would be a pain. ordinary labels peel off just fine if you want to change things around. magnetic ones fall off more easily especially when you don't want them to.

  3. Buy crap tools! by Anonymous Coward · · Score: 5, Funny

    All your good tools will be stolen, just buy the cheap stuff so noone wants to takem. Its better to have cheap tools then none at all. (Or you could nuy nice ones and lock them up and then pray you NEVER leave the tools box unlocked)

    1. Re:Buy crap tools! by DoctorFrog · · Score: 5, Funny

      Nah. Buy good tools, crap tools are an invitation to frustration.

      To avoid pilferage, paint them pink, and optionally add a little glitter as well.

    2. Re:Buy crap tools! by ArsenneLupin · · Score: 2

      But won't your heterosexual coworkers complain about discrimination then?

    3. Re:Buy crap tools! by slashdyke · · Score: 5, Interesting

      Actually, buy the cheapest set of tools that you can find that copntains the bulk of what you will be needing. You will have a little of everything. Then as a tool is used it will wear out. Replace the worn one with a quality item, since you obviously use it. In five years when you need another tool that you have never used, you will have a brand new one still in its box. Carolyn

    4. Re:Buy crap tools! by Z00L00K · · Score: 5, Insightful

      I agree - real tools are a lot better. A dedicated torx screwdriver is better than a bits version, but you should have a bits screwdriver too.

      And then limit the access to the tools so only a few trusted persons have them. Painting them pink or something is a good addition to make them stay at home.

      A cheap DMM (able to take DC/AC Volt/Amp/Ohm) and a simple TP cable tester will be good to have too. No need to get the high level equipment, cheap stuff is good enough.

      And a flashlight - there will always be that pesky hard to read text somewhere on a device that you can't read without the right light.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    5. Re:Buy crap tools! by TheCarp · · Score: 1

      Yup, not only that but, even if they aren't stolen. small tools are easy to leave somewhere, drop, thoughtlessly pocket. I bet you at least one or two of them end up in in a pile on someones dresser, and about once a week he sees it, and says "shit I need to bring that back"... for a year or two...and another couple end up left in random spots under the raised floor.

      --
      "I opened my eyes, and everything went dark again"
    6. Re:Buy crap tools! by Amouth · · Score: 1

      you beat me too it, another good thing is 5S and shadow boarding your tool box, that way if something is missing it is quick and easy to notice it's missing and exactly what is missing, also useful to help you realize you just picked up someone else's tool by accident.

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    7. Re:Buy crap tools! by hawguy · · Score: 1

      But won't your heterosexual coworkers complain about discrimination then?

      Wouldn't the straight employees be the ones complaining about the pink tools? Especially when the paint flakes off and when they go home their wife says "Why do you have pink fingernail polish flakes on your hand!?!"

    8. Re:Buy crap tools! by kelemvor4 · · Score: 1

      All your good tools will be stolen, just buy the cheap stuff so noone wants to takem. Its better to have cheap tools then none at all. (Or you could nuy nice ones and lock them up and then pray you NEVER leave the tools box unlocked)

      I agree, we have to buy new tools every few years as they gradually dwindle away. I'm not sure they're being stolen, but more likely lost by some irresponsible tech that didn't put it back in the toolbox.

    9. Re:Buy crap tools! by greenzrx · · Score: 1

      +1 real tools are the way to go. as for flashlights, get an LED headlamp. keeps your hands free and doesn't fall into the raised floor as easily. If you must get a hand held flashlight, try to get one that's square, so it doesn't roll off the shelf as easily.

    10. Re:Buy crap tools! by Fr33z0r · · Score: 1

      Also relevant given tools tend to disappear forever if you take your eyes off them for more than about 3 seconds.

    11. Re:Buy crap tools! by RatherBeAnonymous · · Score: 4, Insightful

      And a flashlight - there will always be that pesky hard to read text somewhere on a device that you can't read without the right light.

      I've taken to using my cell phone for this. No more holding the flashlight in my teeth why holding onto something sturdy with one hand and a pen and paper with the other while craning my neck and straining something. Now I just take a quick snapshot of serial numbers and read them off my phone.

    12. Re:Buy crap tools! by Golddess · · Score: 1

      Um..

      Heterosexual == straight.

      Homosexual == gay.

      --
      "I'm not sure I like the fugnutish tone you used in your post!" -RogL (608926)-
    13. Re:Buy crap tools! by Custard · · Score: 1

      This is marked funny, but it really works. I was constantly having my 6-n-1 screwdriver disappear until I bought a yellow one with pink flowers. I've had it for years.

      I worked with a shop foreman who got tired of losing tools and bought a complete set of things people would want to borrow and painted them all hot pink. Everyone knew that they were welcome to borrow anything pink. If you saw a pink tool left somewhere you knew to return it. It worked great.

    14. Re:Buy crap tools! by DoctorFrog · · Score: 1

      It's funny because it's true. I was dead serious, it works for me.

  4. Hammer by jrumney · · Score: 4, Funny

    Don't forget a good hammer for when all else fails.

    1. Re:Hammer by antifoidulus · · Score: 2

      Don't forget a good hammer for when all else fails.

      Didn't you learn ANYTHING from Zelda 2? "If all else fails, use fire!" The dude needs a flamethrower, not a hammer(or a handy fire spell).

    2. Re:Hammer by Anonymous Coward · · Score: 1

      There's nothing like a good hammer for removing shitty old rails that have ceased and/or collapsed in the racks.

    3. Re:Hammer by jbeaupre · · Score: 3, Informative

      A hammer and spike. Seriously. When hard drives fail, you can easily destroy them and ensure that no one is going to dumpster dive and get your data.

      I'm assuming that a .45 is out of the question, due to the GBP reference. But it would be pretty sweet to be able to expense one as "data security device." Even if you don't want a gun, being able to expense one would for a server room would be worth it alone. If equipment is made by Foxcon, can you justify a hunting rifle in GB?

      --
      The world is made by those who show up for the job.
    4. Re:Hammer by chthon · · Score: 1

      Maybe a horse and some hounds.

    5. Re:Hammer by Lumpy · · Score: 1, Insightful

      for bashing in the head of the CTO when he steps into the server room to show that he "knows" computer and servers and stuff? Both times we had catastrophic failures, that idiot was in the server room poking around at things.

      Your best tool is to HIDE the room so that the incompetent people, like managers and executives, cant find it.

      --
      Do not look at laser with remaining good eye.
    6. Re:Hammer by Lumpy · · Score: 1

      a 9mm does just fine on hard drives. pumping 5 rounds into it gangsta style is far more enjoyable than even two rounds out of a 45ACP into it.

      My favorite is a 7.62 from 500 yards.

      --
      Do not look at laser with remaining good eye.
    7. Re:Hammer by Lumpy · · Score: 2

      The Duct tape, is that for when the Hammer Misbehaves?

      --
      Do not look at laser with remaining good eye.
    8. Re:Hammer by fuzzyfuzzyfungus · · Score: 4, Insightful

      Yes, a good hammer and a block of wood. Don't hit the device directly, lay the piece of wood across it first. Comes in handy for seating cards sometimes.

      If vendor warranties are a concern, you might want to look into the non-marring mallets used in fine finish carpentry and certain other specialty applications. They lack the visceral pleasure of a good 5lb sledge; but they can still deliver some serious fine-adjustment with none of that awkward marring that gets your RMA denied...

    9. Re:Hammer by NibbleG · · Score: 2

      I've found vice grips or good pliers to be more handy in that event than a hammer

    10. Re:Hammer by egcagrac0 · · Score: 2

      Indeed. Bent ears get taken back to the sheet metal shop and straightened in a vice, or clamped into the brake for straightening. A vise-grip is a good choice (better than a hammer) for server rooms without a manufacturing plant attached.

    11. Re:Hammer by fuzzywig · · Score: 1

      It's not a hammer, it's a "forceful screwdriver".
      Actually, we do have a mallet in our tool drawer, and it has come in handy for assembling racking.

    12. Re:Hammer by RobertLTux · · Score: 1

      a good highspeed drill and a set of diamond bits would work better

      and don't forget you need more than one hammer

      ball peenhammer or Mallet (aka LART)
      standard claw hammer
      dead blow hammer
      small sledge
      large sledge

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      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    13. Re:Hammer by Anonymous Coward · · Score: 1

      But he's in Great Britian, probably England. He isn't allowed to have a gun to protect himself from data thieves. He'll have to stick with the pokey/cutty/slashy things like knives, spikes, lances, or maybe a broadsword. A bit of stale crumpet may suffice in a dire emergency.

    14. Re:Hammer by mjwalshe · · Score: 1

      no its in case there is a rip in the space time continuum and you have to repair the universe.

      Gaffa is like the force because it has a light side and a dark side and it binds the universe together.

    15. Re:Hammer by Glendale2x · · Score: 1

      Although modded as funny, I had to use the hammer on a stuck hinge pin (spring type) on a rack door last week to remove the door.

      --
      this is my sig
  5. Leatherman by pokoteng · · Score: 2

    In fact, you should have it on you at all times when you're working, or at least within easy reach (because they're kinda heavy).

    --
    the game
    1. Re:Leatherman by gagol · · Score: 2

      If a leatherman strapped to your belt feel heavy, you seriously need to work out. Been a huge fan of their tools for over 2 decades now.

      --
      Tomorrow is another day...
    2. Re:Leatherman by inamorty · · Score: 1

      I prefer Lenno over Leatherman myself. The chin seems to be able to handle anything I throw at it.

    3. Re:Leatherman by rapiddescent · · Score: 1

      not in the UK! carrying a leatherman on your belt is an offence under the 1996 offencive weapons act and these cannot be carried in public. Hard to believe but there are now mandatory sentences in place for carrying a knife (even a leatherman or swiss army knife). I was arrested because I had one in my car toolkit since a car is considered a "public place". Never been in trouble with the police before, it was a random stop & search (which they can do here).

    4. Re:Leatherman by rikkards · · Score: 2

      I find leathermans are handy if you don't have the tools. They are very much jacks of all trades, masters of none. Unless he works on a huge campus the tools are in a building over, I think the leatherman would be redundant.

    5. Re:Leatherman by Z00L00K · · Score: 2

      A Leatherman (or similar) is a good back-up but can never really do the work of a real tool. Especially if you have a day when you change items in computer racks you will certainly want to have the real thing.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    6. Re:Leatherman by Lumpy · · Score: 1

      SOG is even better than that. plus you can buy the one with the blasting cap crimper.

      --
      Do not look at laser with remaining good eye.
    7. Re:Leatherman by ilikejam · · Score: 1

      Swiss army knives are legal. Locking blades (e.g. leatherman) and blades over 3 inches will get you jailed though.

      --
      C-x C-s C-x k
    8. Re:Leatherman by davidbrit2 · · Score: 1

      I've had a Leatherman Squirt E4 (discontinued, sadly) on my keychain for a few years now. It gets a surprising amount of use. Needle-nose pliers, wire cutters/strippers, knife, single- and double-cut file, flat and Philips screwdrivers, micro screwdriver, and tweezers. The flat screwdrivers make great pry bars in a pinch. And it's tiny: smaller than two AA batteries.

    9. Re:Leatherman by Gonoff · · Score: 1

      Incorrect. If you have a valid reason for them, you will be fine.

      I had my bagful of tools etc stolen out of my office. The first I knew about it was a call from the police asking me if I had lost anything.
      I went to the police station and confirmed that this was indeed my backpack. I was then asked if it contained things like wire strippers, tweezers, a (fake) leatherman etc. I said yes. The police officer seemed disappointed and I asked if I was in trouble.
      I was told that as I had valid reason for having them, I was fine but they now would not be able to charge the theif with "going equipped" to commit all sorts of other crimes. I suspect that was the note of disappointment I noticed.

      --
      I'll see your Constitution and raise you a Queen.
    10. Re:Leatherman by Cid+Highwind · · Score: 1

      Because nobody should ever have to take more than a few steps to find dull knives, stripped screwdrivers that fold up on your fingers when you try to use them, and pliers too small to grip anything!

      --
      0 1 - just my two bits
    11. Re:Leatherman by tilante · · Score: 2

      I tried, but there was this whole problem with the chainsaw, and the blood, and....

      Oh, wait. Leatherman, not Leatherface.

      Never mind.

    12. Re:Leatherman by BeanThere · · Score: 1

      Actually what happened to you was not that the law states that "if you have a valid reason you will be fine", but that a police officer used his discretion. If the police officer felt like being an asshole it would have turned out differently.

    13. Re:Leatherman by danomac · · Score: 1

      There's nothing like the convenience of having basic tools on your belt. Never underestimate that.

      Bigger jobs would need proper tools, but in an emergency the leatherman has proved it's usefulness many times over in the >10 years I've had mine.

      After making trips to get tools twice (in the same building) I got the leatherman as it had the tools I'd need 99% of the time for quick fixes.

    14. Re:Leatherman by cyberchondriac · · Score: 1

      This could fly over a few heads. It's "Leno". I still prefer a Carson, m'self.

      --

      Look back up at my post, now look back down, you're on the Internet. Now look back up. I'm a signature.
    15. Re:Leatherman by gagol · · Score: 1

      I agree with you. But when you need a simple tool in an unexpected scenario bette to have leatherman than nothing. Kind of like a swiss knife while camping.

      --
      Tomorrow is another day...
    16. Re:Leatherman by DRACO- · · Score: 1

      Read "Swiss Army Wife..."

      --
      Consider yourself blessed if you are sneezed on by a dragon and only get wet, it could have been a fireball.
  6. Angle grinder by jrumney · · Score: 5, Funny

    The dust thrown out by the wood lathe is a good idea for ensuring a constant turnover of hardware in your server room, but I find that dust that is conductive works even better, so I'd recommend an angle grinder over a wood lathe.

    1. Re:Angle grinder by MichaelSmith · · Score: 1

      recommend an angle grinder over a wood lathe.

      A contractor actually did cut aluminum with a saw in our computer room and got aluminum shards over everything.

    2. Re:Angle grinder by rrohbeck · · Score: 2

      Unannounced drywall work is the best, especially if you have a tape library running.

  7. You need by Vadim+Makarov · · Score: 4, Informative

    Mechanical tools: screwdrivers, wrench kit, pliers, cutters (plier style), cutters (x-acto), hammer, metal file (to round an odd sharp corner), tape measure, heavy-duty duct tape, lots of plastic cable ties. I also needed a drill to install an odd rack shelf, so throw one with some drilling bits if your budget allows. I don't know what cables you use, but tools to fix cabling may come in handy (multimeter, soldering iron and solder, shrinkable tubes, special tool to terminate cables, etc.). If you have fiber optics, get a good push-action connector cleaner.

    --
    17779 eligible voters in a district, 17779 'vote' as one. This is Russia.
    1. Re:You need by Anonymous Coward · · Score: 1

      metal file (to round an odd sharp corner),

      a drill to install an odd rack shelf, .

      After those tools get used you need a good vacume cleaner.
      Note: Don't get the vacume hose near any electronics; it's full of static. You might even make a metal tip for it that you can ground before using it. I know this because... never mind. Just trust me.

    2. Re:You need by dj245 · · Score: 1

      Mechanical tools: screwdrivers, wrench kit, pliers, cutters (plier style), cutters (x-acto), hammer, metal file (to round an odd sharp corner), tape measure, heavy-duty duct tape, lots of plastic cable ties. I also needed a drill to install an odd rack shelf, so throw one with some drilling bits if your budget allows. I don't know what cables you use, but tools to fix cabling may come in handy (multimeter, soldering iron and solder, shrinkable tubes, special tool to terminate cables, etc.). If you have fiber optics, get a good push-action connector cleaner.

      Did you need to thread that hole too? I bought the cheapest set of chinese taps money can buy thinking they would be used once. I have been surprised at how many times I have used them.

      --
      Even those who arrange and design shrubberies are under considerable economic stress at this period in history.
    3. Re:You need by egcagrac0 · · Score: 2

      They make anti-static vacuum cleaners for field service. They may be over budget, until the justification that "a cheaper one makes static that destroys the expensive computers" is heard.

    4. Re:You need by Critical+Facilities · · Score: 1

      A very good list. These will be a little more related to the Facilities side of the house but I'd add:

      Infrared Thermometer
      Either a sling psychrometer (cheaper) or a digital hygrometer/psychrometer to measure humidity
      Flashlight(s)
      Floor tile puller (if you are on a raised floor)
      Ladder
      Extension Cord(s)

    5. Re:You need by jon3k · · Score: 1

      Good list except I'd say as few plastic cable ties as possible, buy big rolls of velcro and scissors. Sometimes using plastic cable ties works, but 9/10 I prefer to use velcro.

  8. A crowbar and a HEV suit by nicomede · · Score: 5, Funny

    always prove useful. And some ammo.

    1. Re:A crowbar and a HEV suit by zippo01 · · Score: 1

      What good is ammo without a gun? Ew Ew new idea, Crowbar Gun! A looters best friend.

    2. Re:A crowbar and a HEV suit by Neil+Boekend · · Score: 1

      That'd fit nicely in the combination weapons list At about half there is a mace with 3 gun barrels that could be used as a holy water sprinkler (for the odd vampire you might meet).

      --
      Well, I might have a way, but it only works on a semi spherical planet in a vacuum.
    3. Re:A crowbar and a HEV suit by Neil_Brown · · Score: 1

      Don't forget this the UK; crowbars may be a bit difficult to come by.

      Pretty much any anyDIY store will have them :)

    4. Re:A crowbar and a HEV suit by tubs · · Score: 1

      Just don't carry them in the back of your car, and don't buy a knife and baseball bat at the same time as you will be going to jail!

      --

      try to make ends meet, you're a slave to money, then you die

    5. Re:A crowbar and a HEV suit by tehcyder · · Score: 2, Informative

      Don't forget this the UK; crowbars may be a bit difficult to come by.

      I'm beginning to think that either this whole thing is all just some big American troll by you or else you have literally never been out of your mum's basement. If you actually were from the UK, and had ever been shopping, you would know that you can get crowbars (along with knives, axes, chainsaws, sledgehammers and all sorts of other useful tools) from places like B&Q or Homebase.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    6. Re:A crowbar and a HEV suit by nickco3 · · Score: 1

      Why would he want a baseball bat?

      --
      -- Nick "Hallo this is Beel Gates, und I pronounce weendows as ... WEENdows"
    7. Re:A crowbar and a HEV suit by Gonoff · · Score: 1

      For playing rounders?

      --
      I'll see your Constitution and raise you a Queen.
    8. Re:A crowbar and a HEV suit by O('_')O_Bush · · Score: 1

      Woosh.....

      --
      while(1) attack(People.Sandy);
    9. Re:A crowbar and a HEV suit by History's+Coming+To · · Score: 1

      It's all down to "without good reason". If you get stopped with them in the car, you have a receipt and can show that you need all three items and are driving directly home with them then you should be fine. I have a dive knife that would see me arrested if I was carrying it in any situation other than when I'm driving to or from a kitesurfing session (or diving or similar).

      --
      Please consider this account deleted, I just can't be bothered with the spam anymore.
    10. Re:A crowbar and a HEV suit by gman003 · · Score: 1

      But your Wal-Marts *still* don't have a firearms section.

    11. Re:A crowbar and a HEV suit by fuzzywig · · Score: 1

      To play rounders of course!

  9. Re:Seriously? by game+kid · · Score: 4, Funny

    Irrelevant. He's a server-room system manager, so that implies he's in wizard mode and not getting his score counted.

    --
    You can hold down the "B" button for continuous firing.
  10. Kegerator by symbolset · · Score: 2

    Or as we call it, a "beer storage array".

    --
    Help stamp out iliturcy.
    1. Re:Kegerator by cyberchondriac · · Score: 1

      Or as we call it, a "beer storage array".

      I wanna work where you work, Aleister ...

      --

      Look back up at my post, now look back down, you're on the Internet. Now look back up. I'm a signature.
  11. Impact punch down tool, cable tester... by snikulin · · Score: 1

    A boot-able USB floppy drive (to do firmware upgrades). USB boot-able DVD drive just in case. Kill-a-watt or something alike. IR thermometer. LED flashlight.

    1. Re:Impact punch down tool, cable tester... by DarwinSurvivor · · Score: 1

      I'd say either a headlamp or one of those velcro straps that lets you attach a small flashlight to the side of your head. Having 2 hands is pointless when one of them is holding the flashlight and the other is holding the cable mess out of the way!

    2. Re:Impact punch down tool, cable tester... by Lumpy · · Score: 1

      Why? most quality servers dont need a floppy for Bios upgrades. maybe some of the off brand crap does, but I havent had to use a floppy for Bios upgrades for well over 4 years now.

      --
      Do not look at laser with remaining good eye.
    3. Re:Impact punch down tool, cable tester... by fuzzyfuzzyfungus · · Score: 1

      Why? most quality servers dont need a floppy for Bios upgrades. maybe some of the off brand crap does, but I havent had to use a floppy for Bios upgrades for well over 4 years now.

      The one situation I've run into that required a little improvisation is with BIOS or firmware updates on ESX hosts. The server vendor provided update packages for all the usual Linux and Windows server flavors; but it was bootable media or nothing if ESX was all you had to work with. Thankfully, the management cards could emulate a boot floppy or boot CD if fed a disk image, so I didn't have to soil my hands by actually touching a floppy disk or CD-R.

  12. For proper BOFH-Mode by AdeBaumann · · Score: 5, Funny

    Don't forget:

    - a rubber hammer (for failing hard drives without visible traces)
    - a cattle prod (for failing "visitors" without visible traces)
    - a sledgehammer (for failing anything if you don't mind visible traces)
    - thermite (to get rid of visible traces)

    --
    I gave up sigs almost a year ago.
    1. Re:For proper BOFH-Mode by djsmiley · · Score: 1

      By my calculations you need only the last two :)

      --
      - http://www.milkme.co.uk
    2. Re:For proper BOFH-Mode by rvw · · Score: 5, Funny

      Don't forget:

      - a rubber hammer (for failing hard drives without visible traces)
      - a cattle prod (for failing "visitors" without visible traces)
      - a sledgehammer (for failing anything if you don't mind visible traces)
      - thermite (to get rid of visible traces)

      Take some network cables home, put them in a box with a bunch of mice, and use those cables to explain network failing whenever you screwed up elsewhere.

    3. Re:For proper BOFH-Mode by DamageLabs · · Score: 4, Funny

      You forgot the essential cable...

      No toolbox is complete without the etherkiller.

    4. Re:For proper BOFH-Mode by fredrikv · · Score: 1

      Obviously, it should be nano-thermite.

    5. Re:For proper BOFH-Mode by Narnie · · Score: 1

      Etherkiller, is that a power cord with the female end wired to a RJ45? I was wondering why my predecessor made that cable.

      --
      greed@All_Evils:~#
    6. Re:For proper BOFH-Mode by rikkards · · Score: 1

      I know you are being funny but we actually have a sledge hammer in our server room we call the degaussinator. We have tempest severs and just in case the hordes decide to invade our office we can pull the drives and at least slow them down from getting data. Which there is nothing there that would be interesting to say the least.

    7. Re:For proper BOFH-Mode by ArsenneLupin · · Score: 1

      The only problem is that thermite not only gets rid of the visible traces of any artificially induced failure, but also of the to-be-failed object itself... Hardy to get a warranty replacement for a heap of ashes...

    8. Re:For proper BOFH-Mode by DamageLabs · · Score: 1

      Oh yes, a original power over ethernet cable.

    9. Re:For proper BOFH-Mode by egcagrac0 · · Score: 1

      You need to talk to sourcing and make sure they get the good warranty next purchasing cycle.

    10. Re:For proper BOFH-Mode by Minwee · · Score: 1

      By my calculations you need only the last two :)

      Then what am I supposed to do with this rolled up carpet and all these bags of quicklime?

    11. Re:For proper BOFH-Mode by elvis+the+frog · · Score: 1

      you need to heat the disk fragments above the curie point to make sure recovery is impossible. Thermite is helpful in this scenario. Or a charcoal grill with a blow dryer...

  13. Miscellaneous suggestions by Brianwa · · Score: 3, Informative

    Utility knife for opening boxes and stuff.

    A cheapo multimeter. You're working with electronics, having one of these is a requirement even though many people in IT try to get by without them.

    Perhaps a soldering iron and solder sucker. Hopefully you'll never need them but weird shit happens.

    A set of precision screwdrivers is sometimes needed for taking stuff apart, and can be pushed into extra duty as pin extractors or whatever else.

    A dedicated Ethernet tester can be pretty handy too. And get a crimper for these if you don't have one already.

    1. Re:Miscellaneous suggestions by flonker · · Score: 1

      I prefer a razor knife instead of a utility knife, but YMMV.

      Also, a tone generator can be quite handy. If you're only responsible for the 50 servers in the server room, it's probably overkill, but it can sort out a complex cabling situation in seconds. Fluke has one that can be used on live ethernet. (Although it would take a big chunk out of your budget.)
      http://www.flukenetworks.com/datacom-cabling/copper-testing/IntelliTone-Pro-Toner-and-Probe

    2. Re:Miscellaneous suggestions by mjwalshe · · Score: 1

      yep maplins do a cheap ethernet tester which i got when i was doing my ccna and id make sure you have some fuses, electicians tape and a role of gaffa tape

  14. Pencil and Notepad by rueger · · Score: 3, Insightful

    Cause in a real emergency they ALWAYS work. And are fast.

    1. Re:Pencil and Notepad by DarwinSurvivor · · Score: 1

      I find a decent scientific calculator comes in handy a LOT when quickly calculating required bandwidth, volume (servers/square foot), cable lengths, etc.

    2. Re:Pencil and Notepad by rvw · · Score: 1

      Ergo: you need a decent smartphone to take pictures, make notes, and make sure to install some apps that calculate whatever needs calculating. Yeah and network tools of course.

    3. Re:Pencil and Notepad by DarwinSurvivor · · Score: 1

      I can type on a real calculator about 4 times faster than a touchscreen and trying to quickly scetch out wiring diagrams and routing information on a phone is an effort in frustration. For some things, doing it the old fashioned way is faster, safer and less prone to mistakes.

    4. Re:Pencil and Notepad by DarwinSurvivor · · Score: 1

      Try to fit it in your pocket...

  15. Re:Wadsworth mini ratchet by Anonymous Coward · · Score: 1

    You should have one of these too:
    http://us.ncix.com/products/?sku=41888

    It's really small, so it's great for tight spots, and the bits work fine on even the smallest screws. Great for laptop/iphone/anything tiny.

  16. Some suggestions by Anonymous Coward · · Score: 5, Informative

    A toner that works on live network cables
    a cable qualifier
    a fluke nettool or equivalent
    A set of loopbacks
    a set of console cables
    a buttset
    A cage nut tool
    2 sets of screwdrivers, including torx, hex, etc.
    telescoping magnet (part retriever)
    Box cutter
    work gloves
    flashlights
    ear plugs
    a jacket
    scissors
    pliers
    crimpers
    a jackrapid if your patch panels are modular
    a crashcart
    power screwdriver
    a cordless drill
    a rack lift
    velcro spools
    a stockpile of cage nuts and (matching) bolts

    The first few on that list will break the bank.
    Most of the time, all I really need is a screwdriver with bitset, a leatherman wave with bitset, a cagenut tool, a flashlight, and a console cable.

    1. Re:Some suggestions by AmiMoJo · · Score: 1

      toner
      buttset
      cage nut
      screwdrivers
      telescoping
      cutter
      gloves
      fleshlights
      ear plugs
      jacket
      pliers
      jackrapid
      crashcart
      power screw
      rack lift
      spool
      cage nuts

      Where do you work and are they hiring?

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    2. Re:Some suggestions by CAIMLAS · · Score: 1

      An essential item I realized every server room needs is a decent LED lantern (such as one you might use for camping). You have no idea how valuable that can be in the event of a power outage - it beats a flashlight alone because it provides good flood lighting. I ran into that last spring: everything was still up and running (for hours) except the lights, and work needed to be done in the server room (it was the best time, after all - nobody else was working for days).

      Ear plugs can not be under-estimated in their importance.

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    3. Re:Some suggestions by Gonoff · · Score: 1

      toner buttset cage nut ...... cage nuts

      Somebody please make a Butt Plug joke then?

      --
      I'll see your Constitution and raise you a Queen.
    4. Re:Some suggestions by aaarrrgggh · · Score: 2

      I would add a non-contact voltage tester and a hepa vac.

    5. Re:Some suggestions by jennine · · Score: 1

      This one speaks wisdom. My list is similar:

      Multiple good #2 Phillips. Don't overtighten.
      Variety of cable ties and good quality pocket-size diagonal cutters. Don't cinch down on cable ties.
      I use other screw bits but rarely, so just a handle + quality bit kit + other bits (if Torx, get a couple of the tiny ones, too). Always use the right bit.
      Cage nuts and screws, plus small containers to segregate them by size.
      Antistatic mat or at least a good wrist strap
      Labeller and a variety of tapes. Better labellers can do sequences and not waste tape but cost more.
      White artist tape and Sharpies (always, *always* label things, no matter how temporarily. This is for "temporary" labels)
      A few different flashlights and spare batteries (one that clips on and bends is nice for DIMM swaps, also get a bigger/broader one, and maybe one or two cheapie LED penlights)
      Lots of pens and notepads (they walk away) for writing down serial numbers or drawing things behind the racks
      Barcode app for your smart phone, and take lots of pictures anyway. Take pictures when you have a system open. Take pictures of front & back so you can describe over the phone where to connect something when you're handholding from far away.
      A few USB keys, always keep one with a bootable recovery system
      Shipping tape (for RMAs)
      Tak-Tape (Thin velcro tape. Look it up, buy some. Trust me.)
      Scissors (for boxes, tape), maybe an x-acto (or just use your multitool's blade. You do already have a multitool and keep it sharp?)
      Small but steady folding ladder
      Ear plugs or noise-cancelling headphones if needed
      A Kill-a-watt if your power strips don't meter, maybe a multimeter
      Cheapie serial breakout box and adapters if you have serial ports (ugh)
      A couple of big fans and even a USB thermometer if your A/C is iffy (but monitor system sensors anyway)
      Small broom and dustpan or know where the janitors keep them

      All that should be around budget. Label stuff as belonging in the server room or it will walk.

      Good cable testers (that test more than just connectivity) and TDRs get expensive. If you can afford one, fine, but possibly better to just spend more for professionally-made pre-labelled (serial numbered) cables (seriously, Cat5 and over are hard for an amateur to build to spec, and who wants to build enough to be good at it?). I'm not fond of powered screwdrivers unless I'm racking a lot of systems at once because screws easily end up overtightened and stripped, and you have 50 systems total so I don't imagine you do.

      Don't lend tools, or else keep a parallel set of terrible ones for lending. They'll use a #1 Phillips for a #2 screw, and your flat screwdriver will be a prybar.

    6. Re:Some suggestions by TClevenger · · Score: 1

      An essential item I realized every server room needs is a decent LED lantern (such as one you might use for camping). You have no idea how valuable that can be in the event of a power outage - it beats a flashlight alone because it provides good flood lighting. I ran into that last spring: everything was still up and running (for hours) except the lights, and work needed to be done in the server room (it was the best time, after all - nobody else was working for days).

      A "headlight" type flashlight is also great in a power outage (or when working up in the ceiling.)

  17. Time domain reflectometer. by khasim · · Score: 5, Informative

    Because sometimes you want to test the wires that are not connected to a server/workstation.

    Get a good hand-held time domain reflectometer. I prefer Fluke but I'm sure that others are just as good.

    This will not only tell you that the wires are correct, but if they are broken it will tell you how far away they are broken. VERY handy for hunting down problems.

    1. Re:Time domain reflectometer. by Anonymous Coward · · Score: 1

      Always a good purchase, but annoying I suspect it will fall outside their stated budget.

      I can probably get away with a budget of a few hundred GBP, but there ought to be some mileage in that.

    2. Re:Time domain reflectometer. by Bearhouse · · Score: 1

      Mod up! So many problems are caused by poor cables...always the first thing I try

    3. Re:Time domain reflectometer. by gramty · · Score: 2

      If you have a lot of spliced fibre runs then an Optical-TDR is golden, but not cheap. If you are using copper, then most modern switches have TDR functionality built in. On a Cisco switch the command 'test cable-diagnostics tdr interface ' will do the business.

    4. Re:Time domain reflectometer. by machine321 · · Score: 1

      Some Broadcom chips include features that seem to work like a TDR: http://ja.broadcom.com/products/BCM5397

      I first noticed them in HP G4 servers, there was a diagnostic page that would test all four pairs of wires and show a graph in addition to pass/fail. It also measured the cable length, so maybe it used TDR. For some reason I seem to think they removed that feature from newer driver versions though.

    5. Re:Time domain reflectometer. by Browzer · · Score: 2

      in my case, poor/bad cables, especially the ones you buy, rather than ones you make, rank very low on things that actually happen. before I check the actual cable I do other things:

      1. see if nic led is on, both on router and computer
      2. ping the gateway
      3. see if there was traffic on the nic
      4. re-seat the cable, especially if plastic clip is missing - if that is the case I change the cable.
      5. if distance is short, replace cable

      had an interesting experience with a bad "connection". One summer the well pump, which is drilled inside the old stone well, 80 ft below ground, stopped working. The plumber comes, he climbs half way down the stone well in order to reach the well-cap, takes the entire pump+hose+wire (80ft) out, tests the pump, concludes that the pump is dead, replaces the pump, the wire (80ft), and makes a new water-tight connection. A year later the pump stops working again and I call the same plumber. My instinct was that the water-tight connection, 80 ft below ground, leaked, and made a short. The plumber comes, and rather than pulling out 80ft of pump to test the water-tight connection, the first thing he does is disconnect the pump from the mechanical fuse. And guess what... the mechanical fuse was bad. The fuse would trip even when there was nothing connected to it.

  18. Bits and pieces by MichaelSmith · · Score: 1

    A few LED torches

    A tool for checking power outlets to see if there is any power

    Maybe a breakout box

    How about a hand held vacuum cleaner?

    1. Re:Bits and pieces by DarwinSurvivor · · Score: 1

      Those no-touch AC testers (that beep near 120V lines) are very handy when tracking down power problems. No need for the huge claw ones, the $10 Canadian Tire ones work just fine.

  19. Tone & Probe kit by Vrallis · · Score: 1

    They cost a little (if you look around you can find a decent one under $75), but I'd highly recommend a Greenlee like this kit:

    http://www.amazon.com/Greenlee-701K-G-Professional-Probe-Tracing/dp/B0042VII7A/ref=sr_1_4?ie=UTF8&qid=1354174642&sr=8-4&keywords=tone+generator

    The first time you find yourself needing one it will pay for itself in the labor saved. No matter how anal someone might be with labeling cables, you will always find a need for something like this.

  20. A new hundred? by CAIMLAS · · Score: 5, Informative

    It all depends on how big your server room is, how actively it changes equipment, and a number of other things.

    For a few hundred (anything), you're not really looking at much of a tool set. There are some 'bare minimums', and 200-300 will be eaten up in very short order. Here's a list of what I consider to be bare essentials:

    * A multi-set of philips, flathead, etc. screwdriver bits. Make that two sets, they're cheap. Pick up an extra multipack of #2 and #3 Philips driver bits for another couple bucks. Forget independent screwdrivers, that's just wasteful, and you'll never find the one you want because it's awkward to keep them all together and sort through them. In all likelihood, you'll need #3 and #2 philips only, as more and more systems come toolless; this would be for rack equipment.
    * A manual torque driver is a must (batteries can fail) - don't be that guy who over-tightens everything and it's impossible to get crap out of a rack without shearing screw heads and stripping bits. You can pick up some pretty decent ones for $10-15. I like the ones with the recessed rear caps which have a cylinder full of different bits.
    * A good multitool. MUST MUST MUST. SOG are awesome, I love my PowerAssist. I have done emergency recabling jobs with nothing more than a Spartan Swiss Army Knife. Currently, I'm liking my Gerber Balance (and I keep extra bits in my pocket, just in case). This is your tool; it goes in your pocket, and it's your last line of defense against not being able to fix something because someone ran off with the tool you need.
    * A good flashlight. I'm not talking about a $120 surefire, a cheap $10 Trustfire from DX or the like will do just fine. It just can't be crap. (Personally, this is something I always keep on my person anyway.)
    * cable tie offs, velcro, cat6 jack heads, spare power and ethernet cables,, etc. - you'll want a supply, because you will probably need them.
    * RJ punch down tool (to crimp onto your cat6) - the alternative is to buy all pre-cut lengths, and this makes a mess in short order while wasting a fair amount of money.
    * A network continuity testing tool, preferably one that'll allow you to test things thoroughly and not just give you a 'good' light.
    * A hardware ethernet tap. You can get a good one for $15 or so.
    * compact cordless Makita torque/impact driver, preverably the one with the pivoting head. I have spent a lot of time rebuilding etc. racks, and you never know when you'll need

    A very nice to have: compact cordless Makita torque/impact driver, preverably the one with the pivoting head. I have spent a lot of time rebuilding etc. racks, and you never know when you'll need it. IMO a 'must have' but only because I've redone entirely too many racks manually.

    This list can balloon quickly, depending on how reliant you are on vendors, and how

    --
    ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    1. Re:A new hundred? by Anonymous Coward · · Score: 3, Informative

      You're describing my old kit almost to a T. The only things I'd add/adjust are:

      * Screwdrivers: Kits sometimes aren't enough. You want long reach and short reach in common sizes. It's often helpful to have 'bent head' screwdrivers as well.
      * USB DVD+RW drive. Critical to have.
      * USB thumb drives.
      * Labeller. Even a cheap Dymo will do wonders.
      * USB-to-serial port adapter. There's unfortunately still a lot of gear that requires a serial port to talk to. Make sure you can get it working with your laptop/netbook of choice. (Had all sorts of kext'ing fun trying to get a cheap one from Fry's to work with OS X a few years back.)

      Seconding and, if you'll give me time for the proper blood rituals, forcing people to third, forth and fifth the call for a torque driver. Building a rack by hand is fun precisely once.

      If you have the room:

      * In-rack drawer. If you can keep your crap at the datacenter, you can't possibly forget to bring it.

    2. Re:A new hundred? by jandersen · · Score: 2

      I think I understood most of this, but SOG? I had a quick search, and it seems to be either Society Of Genealogist, Surrey Ornithological Group or a manufacturer of organic toilets; I assume that it must be the latter - that would be for those occasions where you can't leave what you are doing, but you really, really have to go?

    3. Re:A new hundred? by L4t3r4lu5 · · Score: 1

      I would add a two more screwdrivers, both Phillips #2: One long shank, one stubby. There is always one screw just too far away, one in a space just too short for your multi-head.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    4. Re:A new hundred? by cawpin · · Score: 2

      For the flashlights, if you have a Costco nearby, they have 3 packs for $20 that have Cree head units. They are fantastic little lights and have low, high and strobe (in case you want to mess with somebody). I've bought 2 packs of them.

      They are in a flat blister pack about 14"x14" with a big red "200 Lumens" in the upper left. The brand name is TechLite Lumen Master.

      Here's the exact package on Amazon.
      http://www.amazon.com/Techlite-Master-High-Intensity-Tactical-Flashlight/dp/B0074D6PE6

    5. Re:A new hundred? by CAIMLAS · · Score: 2

      ... did we per chance work at the same place? :P I joyously found most of that stuff at my previous employer's facility when I got there, as well as thousands of dollars in additional "we might use this once" type tools. The above list is what I'd call the essentials. (I don't like labellers, personally - they're time consuming and things change too quickly to justify their use on anything but the racked equipment itself.)

      Another useful thing is a pair of walkie talkies. When you're trying to find cable failures in the ceiling, it can be useful.

      Another trick I learned: those "etherkill cables" have additional uses. I made up a female RJ45 ported one with AC 110 on the other side and attached it to the bad cable (after it was unplugged from the device on the other side) then crawled into the cable run space (I'm skinny and nimble) with a current testing wand. It made it much easier to find the mouse nibbled cable.

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    6. Re:A new hundred? by CAIMLAS · · Score: 1

      As long as you're going there, I once had to get a quarter inch u-joint adapter to get at some bolts in a rack. Really, a full ratchet set wouldn't hurt, while you're at it. :P You'll always need just one more tool - it doesn't matter what you're working on.

      In a pinch, several adjustable wrenches and a multitool will do...

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    7. Re:A new hundred? by LWATCDR · · Score: 1

      I have very good luck with Ryobi tools with their Lithium ion batteries. They drill also has a driver mode and the same battery fits a few different flashlights they have. They also have an impact driver and a hammer drill if you need to mount things on concrete walls.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  21. Sonic screwdriver by jamesh · · Score: 4, Funny

    Definitely get a sonic screwdriver. Most shops don't carry them, and the ones that do are always out of stock whenever I ask for one, but I've seen them used before and they can do anything.

    1. Re:Sonic screwdriver by Bearhouse · · Score: 1, Informative

      For non-Dr. Who fans, (if such a thing can exist here on /.)

      http://en.wikipedia.org/wiki/Sonic_screwdriver

    2. Re:Sonic screwdriver by cyberchondriac · · Score: 1

      Don't bother, most servers these days come with deadlock seals.

      --

      Look back up at my post, now look back down, you're on the Internet. Now look back up. I'm a signature.
    3. Re:Sonic screwdriver by JabrTheHut · · Score: 1

      Don't get the one with the red setting - there's not much use for it in a server room and it's way more expensive than the base version...

      --
      Work like no one is watching. Dance like you've never been hurt. Make love like you don't need the money.
  22. Tools... by Anonymous Coward · · Score: 1

    Cordless drill before cordless screwdriver. A 14.4v is good compromise in battery life and power and weight, but if you can get a higher voltage Li-ion one, then go for that. You should be able to have enough control with the drill and figure out the clutch to tighten screws enough.

    A Leatherman (or Gerber...) is OK, but a well-equiped, decently sized bike tool might actually be better, have more useful tools (even if you never use the chain breaker on it in your sever room), and be more usable. If you go with the bike tool, then carry a separate knife of your choice whether it be a box knife or something else, and if you're going to be cutting cables, then some cable cutters, dikes (diagonal cutters) or a pair of linesman's pliers.

    For the curious fasteners, I'd scrounge around for both a "normal" well-equipped hex-bit set, with the screwdriver-based handle to go with it, as well as the "security" set (I got mine at an Ace Hardware store...).

    If you're going to be working around live electrical connections, then get a standard and phillips head electrician's screwdrivers.

    Now, the next thing to decide is Klein and other good name-brand tools (or even RIGID or Kobalt/Craftsman) vs cheapo or "contractor-grade" tools. If you can really be sure your tools won't be frequently borrowed* from you, then splurge and buy long-lasting tools where it makes sense (standard screwdrivers). If not, you'll figure out what lasts long enough in use vs how long it lasts in your toolbox at work before it's opportunistically "borrowed", or even honestly lost by you.

    *borrowed = casually stolen

    For light, get a decent LED headlamp (e.g., Petzl).

    And, probably a mechanic's claw, too.

    That's what I'd get for the non-electronic set of things.

  23. Cheap thermometer and some string. by Anonymous Coward · · Score: 5, Insightful

    Seriously. Hang a thermometer a foot or two (okay, 30 or 60 centimeters) from the center of the ceiling. Keep an eye on the little guy. Compare it to the thermostat's reading. The "real air" temperature in the room can often be much different than the temperature on the where the thermostat is attached, _especially_ if it's an exterior wall that's being pummeled by sunshine or winds.

    I've seen places where the temperature fluctuated so wildly as day and night cycled that it screwed with the equipment, Every time you have a failure document what kind, the thermostat temp and the thermometer temp. If you spot a pattern you might consider calling in the HVAC guys for a recommendation.

    1. Re:Cheap thermometer and some string. by egcagrac0 · · Score: 1

      Remember that we're geeks, and this should be automated.

      A THUM Temperature Monitor (or similar) would do that, plus allow you to get notifications if your temperature is high, plus allow you to graph temperature vs time for a long time.

  24. A couple more suggestions... by Vrallis · · Score: 3, Insightful

    Trying not to duplicate stuff above..

    - A cordless drill kept charged in the server room can definitely speed up SHTF moments. Keep a good set of miscellaneous screwdriver bits and drill bits with it.
    - Vice grips. It never fails that you find a screw, bolt or nut that are too stripped. Get a regular pair and a needle-nose pair. I even have a miniature one that is great for tight spaces.
    - For when the above fail, an E-Z-Out bit set or reverse drill set for when you finish breaking the head off the screw/bolt.
    - If you deal with serial at all (yes, it still exists in many modern datacenters), you may want to get a BlackBox sniffer setup, a good BOB (break out box), etc.
    - You want at minimum a basic RJ-45 UTP tester, preferably a large multi-type cable tester. A big expensive unit like a Fluke Netmeter may be great to have, but it will take a long time to pay off when there are other ways to troubleshoot issues like that.
    - If you ever work with 66 or 110 blocks with any regularity, get yourself a good spring-loaded punch, usually a Paladin. If you don't get one with a pick, get a basic set of picks as well to keep with it.
    - Small prybars. The first time you go to change batteries in a UPS and find out the old ones have swollen badly you'll be glad you had them. A pair of very large flat head screwdrivers can substitute, but be prepared to break them.

    Not counting ridiculously expensive stuff like Fluke Netmeters, Sunset xDSL kit, and other specialized gear, my basic sysadmin-oriented toolbag is probably around $1500 USD. Unfortunately in my current environment we have no tools around so I have to bring in all my personal gear for it. Very annoying.

  25. Re:What I use by Cenan · · Score: 1

    Be sure to buy bits that are little more expensive than the cheapest ones. I cheaped on a case of different bits for home use and they have a tendency to rotate slightly, making them extremely difficult to remove again.

    --
    ... whatever ...
  26. Re:Sounds like you have no cue by Neil_Brown · · Score: 4, Funny

    Sounds like you have no cue

    I am unsure why you would recommend a cue as being a good tool for someone to possess when running a server room. Is it for asking users "have you ever been poked?" and then giving them a good jab? Or perhaps for turning on the lights or kettle when you cannot be bothered to get up from your desk?

  27. labeler by georgewad · · Score: 4, Insightful

    label everything

    --
    Karma: It's not just a good idea. It's the law.
    1. Re:labeler by hackertourist · · Score: 1

      Instead of a labeler, find a label printer that attaches to a computer. If you do more than a couple of labels, the crappy keyboard and UI of a handheld labeler will drive you crazy.

  28. Punchdown tool and DC wiring tools by whois · · Score: 1

    Aside from a punchdown tool for terminating cables to racks, I think you would do well with electricians tools. Good scissors, wire strippers, electrical tape, a small and large pair of dykes, cable toner and possibly electrical toner (handy even if you don't think you'll be doing electrical work yourself because sometimes you may need to track down what breaker an outlet is on because it's either improperly labelled, or unlabelled). A non-contact thermometer might be good too for measuring exhaust temperatures of servers.

    Some of these tools are obviously handy if you'll be doing any low voltage DC stuff, but most of them are multi-purpose and you may find yourself using one because it's handy even if it's not quite the right tool. Even if none of this stuff seems like things you'll want or need, your objective should be to find things you'll use all the time for the main tools, and things that have multiple uses so you keep getting value for them.

  29. Already got em by Anonymous Coward · · Score: 1

    You don't need to buy a set of tools, there are plenty sitting on the top floor, occuping the individual offices with carpets. The last place you want to put them is in the server room. Leave them up there, keep smiling at them, and keep feeding them tea and biscuits, and all will be well.

  30. Sure a set of small screwdrivers by Volastic · · Score: 1

    but a rechargeable screwdriver is indispensable ,for me at least. Your always taking covers off something, manual gets old fast. You have the option of setting the torque on an autoscrewdriver, so you can be consistent as well.

  31. A bright red toolbox by Rufus+Firefly · · Score: 1

    With a Visa gift card inside, that way when something comes up, you can take yourself down to the local hardware store and purchase what you need as you need it.

  32. Hooka, Bong, Stone, Roach clips, Big Jugs by Anonymous Coward · · Score: 1

    And one of those backwards clocks. Oh, and a screwdriver.

  33. Something to use as a serial terminal by dbIII · · Score: 3, Interesting

    Something to use as a serial terminal is still useful at times. I use a real one, an odd IBM thing where the screen and electronics is a frail and fragile thing that flexes alarmingly when you plug in a cable but the keyboard is an early model M than could be almost be used to bang in nails (seems more solid that the PS/2 versions).
    Old laptops with a real serial port also work very well, netbooks with USB to serial are a less reliable second but more portable. A serial to TCP/IP converter moves things into a state where just about any networked PC, tablet or phone can be your serial terminal.

    1. Re:Something to use as a serial terminal by adolf · · Score: 1

      All this talk about difficulties with serial ports in these modern enlightened times... Everyone agrees that the USB devices can be hard to work with (and some hardware just doesn't like them at all).

      My suggestion: Just add a real serial port to a modern portable computer.

      $20. Works with Linux, Windows, and even MS-DOS (for times when genuinely antique hardware is at the other end of the wire that needs similarly-antique software to configure it).

  34. A chainsaw by alfino · · Score: 1

    You definitely need a chainsaw.

    --
    echo mailto: !#^."<*>"|tr "<*> mailto:" net@madduck
    1. Re:A chainsaw by tehcyder · · Score: 1

      You definitely need a chainsaw.

      And a pneumatic drill to dig up the floor when you need to trace a cable. And a Surface to Air Missile launcher in case of attack by terrorists in helicopters.

      What the fuck is up with slashdot and these stupid fucking questions?

      --
      To have a right to do a thing is not at all the same as to be right in doing it
  35. Jensen kits by Animats · · Score: 1

    If it's a set for you personally, the Jensen technicians's kit is a good start. I have one of their larger kits, and have used it regularly for years. If it's for a room, get a standard wheeled toolchest.

    Those are just basic mechanical tools. Test equipment has been covered by others. A few specialized items you might want:

    • A label maker.
    • Heat gun and heat-shrink tubing. Good for shrink wrapping labels onto cables.
    • Cable tie tensioner, cable ties, and tags for use with cable ties.
    • Power outlet tester, to test for reversed polarity and ground failure.
    • Infrared non-contact thermometer. These are as cheap as US$40 now. You point it at something and it tells you the temperature. Find hot spots in racks, failed fans, etc.
    • Air flow meters are somewhat more expensive, but useful if you're responsible for any HVAC system.
  36. A wiki by rvw · · Score: 1

    Document everything in your personal wiki. I prefer JSPWiki because of all the plugins and the markup, but that needs Tomcat and may not be the choice of most people. The best alternative is Dokuwiki, which needs no database and has user handling, so standard login features, compared to Mediawiki. Make pictures, make notes, put it in your wiki, and keep it for later use. You don't necessarily need to share it with other people. I keep a personal one for everything I want to remember that is not relevant for my employer.

  37. Re:Absolutely necessary... by MichaelSmith · · Score: 1

    The kidget would be useful for running cables under false floors.

  38. Re:Sounds like you have no cue by jandersen · · Score: 5, Insightful

    This is the dumbest question posted here (in a long time).

    You may well be right. However, the stupidest question is always the one that isn't asked.

    Because right now you sound like a complete ignorant who don't even know what a server is.

    And you sound like somebody who feels the urge to put somebody down because it makes you feel a bit less bad about yourself. Alas, it didn't work - I don't really give a toss about what you say; if you believed in yourself, then you wouldn't be afraid of asking, even if it makes you look less than divine.

    And if you look around at the answers I've got, you will see that a number of people have given some very good advice. Some of it I already know, but there are some good, new ideas that I hadn't thought of.

  39. Re:Seriously? by jandersen · · Score: 5, Insightful

    You lose a man point for even asking that.

    Man points? Who cares about man points? A real man is not afraid of looking stupid, if he needs to learn. The only stupid question is the one you don't dare to ask.

  40. I did very very similar work for a few years by toygeek · · Score: 1

    1) Quality number 1, 2 and 3 Philips screwdrivers. QUALITY ones. Not cheap junk. Magnetic tipped.
    2) Multi Tool. I like the Gerber Suspension. Cheap ($30 USD) and effective
    3) Screwdriver kit with every known bit. DO NOT USE as your every day. See #1
    4) Spend $30 on an LED flashlight
    5) Air! You need air. $100 cheapo compressor with a 2 gallon tank is enough, but get 5 gallons if you can.
    6) Zip Ties, ROLLS of velcro, electrical tape.
    7) Soldering kit. A cheap Weller stick will do. You'll need it at times. Not very many.

    Thats all I could think of for now.

  41. where to begin? by Tastecicles · · Score: 4, Informative

    I'll just go with what's in my Stanley blue steel cantilever toolbox (the plastic ones are absolute shite and don't like being stood on):

    Stanley 99E retractable boxcutter w/5 spare blades
    1 snipe nose plier/multitool
    1 8" adjustable wrench
    2 6" mole grips
    2 sets Worx drill/driver bits (comes in a little box. 10 different HSS drill heads, 20 driver heads including Torx, Pozi, Philips, slotted and square and 1 1/4" socket adapter, and 1 extender)
    1 set (usually comes in 20's) 1/4" Whitworth bi-Hex sockets in metric and imperial and 2 Neiko 1/4" ratcheting arms: one 6" and 1 10".
    2 1/4" Gator Grips: 1 1" and 1 1/2" for those stripped heads
    1 14oz claw hammer
    1 Bondhus combination balldriver L-wrench set
    1 bag case thumbscrews
    1 bag chassis screws
    1 set (32 pc) precision screwdrivers (better if you can get hold of the case hardened ones, they don't chew up if you hit a particularly hard screw)
    1 Challenge 18V cordless drill/driver w/spare battery
    1 butane blowtorch
    1 can lithium grease
    1 Cree LED anglepoise (yeah the arm is custom)
    1 13-amp plug with earth pin connected to a wrist strap and two alligator clips
    1 QTech PCI diagnostic card - and that just blew the budget on its own
    1 QTech diagnostic CD/DVD/FD set
    1 copy Knoppix LiveCD
    1 CF-IDE module with Knoppix installed on a 16GB card, and several spare cards for recovery
    1 bus powered USB DVD burner
    1 80GB USB hard drive (custom cased low-drain job... Hitachi if I remember right)

    --
    Operation Guillotine is in effect.
    1. Re:where to begin? by BigIrv · · Score: 1
      --

      --Good morning fellas; Hand me that thing; Boy, this work's hard; Guys, break's over.
  42. Re:a few hundred GBP by jandersen · · Score: 5, Funny

    You listed a lathe on a budget of a few hundred GBP?

    That one was a joke - it's something we are prone to in UK, sorry.

    I thought of suggesting a scythe, but that sounded kind of rural, so ..., well you know how it is.

  43. Don't buy phillips screwdrivers by subreality · · Score: 1

    People always strip the hell out of them by using the wrong one and you end up with a box of five really marginal screwdrivers that are only good for damaging screw heads.

    Instead, buy a couple of magnetic handles with interchangeable bits, and then a big box of #2 bits: http://amzn.com/B0000DD6LW . Keep some #1s around for working on laptops and some #3s if you have big rack screws, but in a server room most things are #2.

    THEN THROW THEM AWAY when you round them off. They're cheap and you have a whole box.

  44. Re:Absolutely necessary... by jandersen · · Score: 3, Funny

    Ah, you get turned on by the sight of the raw computing power? Me too.

    PS: What is a fleshlight? Is it just 'flashlight' as pronounced by 'Her Mejesty'?

  45. Tools, like socks, disappear by tubs · · Score: 1

    Tools (like socks in washing basket) disappear - indeed they may be in a locked cupboard, that only you have the key for, but they will still disappear.

    The chances of the tools disappearing are directly proportional to the usage that you urgently need at that particular moment.

    Also, don't use electric screwdrivers to do up any screws on servers or computers - and especially don't use them on "thumb" screws.

    --

    try to make ends meet, you're a slave to money, then you die

  46. Side arm by jamesh · · Score: 1

    A side arm. Highly visible. Make it obvious that you don't want to be messed with.

    I'm definitely on the anti-gun side of the fence in that debate, but I do think some people do need to carry weapons and a sysadmin is one of those.

    You'd be surprised what tools people will give you if you ask nicely, while at the same time having your hand hovering over your gun. Sort of like the hitchhikers towel theory but using intimidation rather than sympathy.

  47. Ethernet tap by MavEtJu · · Score: 1

    Put it between the two routers[*] which are having a problem and actually see what the packets are.

    (Of course you still need the skills to read the packets, but that is not a hardware issue :-)

    --
    bash$ :(){ :|:&};:
  48. What did that say? by golfnomad · · Score: 1

    how about a magnifying glass to read those insanely small print serial/model number labels some vendors like to use?

  49. My two most important tools by topace3 · · Score: 1

    My two most important tools are a label writer and a knife. The latter to open boxes, tape and cable holders with. The former should be fairly obvious. I use these more than screwdrivers,

  50. Good stuff - thanks to everybody! by jandersen · · Score: 3, Informative

    Sorry for not answering to everybody individually, but there has already been loads of good ideas. Some of them I already have or thought of, but there are many that I hadn't thought of.

    And I note that my budget of a few hundred GBP seems too low - I should have guessed, since /. is predominantly American. I work for an American company here in UK, and while we try to get by on a meagre budget, our colleagues in the States aren't as shy about the zeroes at the end of the numbers. Maybe we just need to upgrade our case hose :-)

    1. Re:Good stuff - thanks to everybody! by 1s44c · · Score: 1

      And I note that my budget of a few hundred GBP seems too low..

      Some of us have been getting by on shitty budgets for years. You don't need to buy expensive stuff, Cheap tools are fine as long as they are cheap good tools.

    2. Re:Good stuff - thanks to everybody! by DaveGod · · Score: 1

      I am confused by the question. If you're already doing the job, don't you know the tools you need?

      If you do not already know that you need it, you probably don't.

    3. Re:Good stuff - thanks to everybody! by jandersen · · Score: 1

      I am confused by the question. If you're already doing the job, don't you know the tools you need?

      Yes, I do have a good idea about what I have needed in the past, but that is not to say that I shouldn't get some good advice. Jusst because I have managed to get by with an old kitchen knife and a wire hanger, doesn't mean that these are the best tools. One should always try to become cleverer.

  51. A must-have tool by ctrl-alt-canc · · Score: 1

    The etherkiller. It will fix all your troubles. Forever.

  52. Re:One philipshead screwdriver by jellomizer · · Score: 1

    That depends on the level of work you will need to do. A set of finer screwdrivers comes in handy even a spring hook and a magnet comes in useful too

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  53. Re:Sounds like you have no cue by ArsenneLupin · · Score: 1
    No, it's for playing pool, stupid!

    A good server admin has his datacenter running so smoothly that he hardly ever needs to do any work during his shift. And he needs to pass all that time somehow

  54. Label and record everything by andrewbaldwin · · Score: 4, Informative

    Cannot recommend this highly enough. Label both ends of every cable and the back of every power plug -- then you'll know what to expect when you pull it out.

    Second only to this - two ring bound folders and a hole punch. Seriously.

    Then you document cable layouts, server details (serial numbers, IP/MAC addresses, configuration details, software licences....) in your favourite tool and take a print out. File the printouts - one in the server room and one elsewhere. It may seem old tech but it will save your skin when you lose connectivity/database/application... -- by all means keep a copy on your own PC/Tablet and or a DVD backup but do keep paper copies -- spoken from experience

    Of course this requires discipline to track changes and keep the records up to date but it will save you much more time in the long run than the occasional trip to the shops to buy a specific screwdriver bit.

    Finally, I agree with a lockable cabinet -- tools can evaporate faster than a puddle on a hot summers day ;-)

    1. Re:Label and record everything by CAIMLAS · · Score: 2

      Cannot recommend this highly enough. Label both ends of every cable and the back of every power plug -- then you'll know what to expect when you pull it out.

      NO NO NO NO!

      I have seen more outages caused by this approach than I want to even think about. Once is bad, but when I've seen people make the assumption that something is correctly labeled and pull it multiple times, I stop trusting it. It only takes one lazy or tired person to mess this up for a long time to come.

      A better approach I have found is to label bundles of 5 and vary the cables (ethernet) in the bundle by color. Bundle the bundles in a discreet fashion so you can tell which bundle is which, and label the 'master' bundle if needbe. Anything more than that is going to cause problems. It's also faster to figure out which cables go where without having to look at documentation - your environment should document itself to the highest degree possible. It still has faults but it's not nearly as error prone.

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    2. Re:Label and record everything by andrewbaldwin · · Score: 2

      To each his own....

      I've seen the alternative approach - back in the days of dumb terminals (remember them?) patched through to a VAX cluster.
      The solution the support team [not me!] adopted was to pull out a patch cable - wait for the help call - be very polite and say "I'll try to fix it for you - whereabouts are you?" , label the cable and then plug it back in -- often with a pathetically grateful user at the other end phoning back their thanks. Simple, but effective (yet not terribly professional).

      As for labelling power plugs... I once unplugged our freezer at home thinking it was my laser printer [they're both in the box room]. You can imagine what it was like when I got back from holiday. An expensive mistake which taught me the value of a self adhesive label and marker pen !!

      Back from the past...

      Your bundle of bundles approach sounds good if you have the luxury of choice of cable colours. Usually different coloured cables are used to signify different networks.

    3. Re:Label and record everything by CAIMLAS · · Score: 1

      As the other guy said, cable coding by network is a futile effort. Everywhere I've seen it done, it's never been "right", so you'll be thinking, "ok, so what's grey mean?" - the DMZ ends up being red, orange, and yellow, but then management is also yellow and white, so.... yeah: in my experience, that's ultimately a messy, dangerous, and useless effort.

      Bundles of (I like 5) cables of different colors, on the other hand, are much more useful. The color doesn't matter, as long as they're different. Different colors help significantly while tracing cables, and when you're doing a big cable job, it's a trivial effort to get different colors. (Even for a small server room, it's usually pretty straight forward.) You'll sometimes end up with a bundle with two of the same color, or two sets of the same color or something like that out of happenstance, but it's hardly much of a headache: you only have one you have to trace then, not 5, 10, 20...

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
  55. Inertial Adjustment Device by Obvius · · Score: 1

    I believe it's called a Hammer outside the engineering community.

  56. Dental mirror by littleghoti · · Score: 2

    Something I have not seen mentioned is a telescopic inspection mirror for viewing in tight spaces. Can come in very useful for seeing obstructed things. Helps if you can read text backwards.

  57. Re:Absolutely necessary... by ArsenneLupin · · Score: 1

    And the "anything is possible" would be usefull to insert any bugs into your software, so you can get repeat business fixing them.

  58. Re:Absolutely necessary... by ArsenneLupin · · Score: 1

    PS: What is a fleshlight? Is it just 'flashlight' as pronounced by 'Her Mejesty'?

    I think he means this...

  59. cable tester with a tone probe function by gramty · · Score: 1

    I have found a tone probe (you attached a box to the line which sends a 'tone' down the cable. then use a wand to trace the cable by induction). They are great for tracing cables run without having to resort to the old 'tug-and-trace' method, and usually include a Cat5 cable tester. Fluke make one for about £100.

  60. Labeling machine by 1s44c · · Score: 1

    -Get a labeling machine and a load of 9mm black on white tape and label the machines, their disks, and the cables.
    -Get a cable tester but nothing too fancy, the cheap ones work fine. A crimping tool and a reel of CAT6 is needed if you make your own cables.
    -Get torx and normal screwdrivers.
    -A small light is useful for getting light into dark corners, a big one is useful if you have to shove cabling under a raised floor or though a false ceiling.
    -Spare disks of the correct type are always useful as are spare backup tapes if you use such things.

    The most important point is to hide all tools. If just one other person even knows they exist they will 'borrow' them and you will lose them forever. Also make sure there is a decent lock on the door, that the bare minimum number of people can physically get into the room, and that all access is logged electronically. That way you can find out who knocked some random cable out of position causing an outage and you can cancel their access and/or shout at them.

    1. Re:Labeling machine by Kurast · · Score: 1

      Also make sure there is a decent lock on the door, that the bare minimum number of people can physically get into the room, and that all access is logged electronically. That way you can find out who knocked some random cable out of position causing an outage and you can cancel their access and/or shout at them.

      Also works wonders to have a camera recording all the activity in the server room.

    2. Re:Labeling machine by 1s44c · · Score: 1

      Also works wonders to have a camera recording all the activity in the server room.

      There have been a few cases where that would have been literally invaluable. Like the time we found gorge marks on a server like some retard had tried to lever disks out with a screwdriver. The easy to use disk caddy was too hard for them I guess. We knew it was the security people but without film we could not be sure which one.

      Or that time laptops kept disappearing all over the office. Turned out the security people were stealing those too.

  61. Re:a few hundred GBP by Lumpy · · Score: 1

    I think you need to buy a small porcelain penguin and put it on the telly in the server room.

    --
    Do not look at laser with remaining good eye.
  62. Emergency toolkit by hackertourist · · Score: 1

    - rabbit's foot
    - magic wand
    - crystal ball
    - hammer
    - hand grenade

    (from here)

  63. tools by kqc7011 · · Score: 1

    A good shop vacuum. One thing that might come in handy with this is a exhaust port that you can hook a hose that is the same size as the suction hose. That way you can run this exhaust hose out of the room, because even the best bags and filters do not get everything.

    --
    Passionately Indifferent
    1. Re:Tools by dontfearthereaper · · Score: 1

      I forgot electrician's gloves (in case you have to screw around with the HV lines to the rack PDUs)

  64. server room solutions by PopeRatzo · · Score: 1

    - hip flask
    - handgun

    --
    You are welcome on my lawn.
  65. Skip the angle grinder by Peter+Simpson · · Score: 1

    Some comments based on experience (electrical engineer in communications and networking for 30 yrs):

    - Xcelite #25 handle with RB-1 and RB-2 Flat/Philips reversible blades
    - Second the multi-tool recommendation - (almost) everything you need, on your hip
    - DON'T buy a cheap multimeter, buy a decent Fluke
    - RJ45 crimper and
    - cable continuity checker (like this: http://www.newegg.com/Product/Product.aspx?Item=N82E16896775013)
    - Toner probe (for tracing cables)
    - Punch down tool with 66/110 blades
    - LED flashlight (I like the cheap Chinese ones that run on CR123 cells,,,shelf life is longer than AAs)
    - Head-mounted magnifier and 10x loupes
    - decent hand tools, like diagonal cutters, cable cutter, etc. I love Klein tools, Cooper/Xcelite are 2d choice, avoid cheap stuff
    - multi-bit screwdrivers, if you must, but get the kind that take the 1/4" hex bits, so you can replace them (they vanish quicker than you'd think)

    1. Re:Skip the angle grinder by ESD · · Score: 1

      For the multimeter: if you'll have anything to do with power, it's useful if you can check the load on a rack or phase without having to call the electricians (if some part of your power infrastructure is overloaded and your fuses keep tripping, you can quickly rebalance the load until an electrician can have a detailed look.)

    2. Re:Skip the angle grinder by ESD · · Score: 1

      ... it's useful _to have a clamp-style multimeter_ to check the load on ...

      I haven't slept enough.

  66. One more thing... by Peter+Simpson · · Score: 1

    Allen and Torx "jacknife-style" sets. You can't lose the size you need, unlike the single sets

  67. It all depends of course by jgreco · · Score: 2

    We've got a toolbox worth a good bit more than $1000 sitting in our east coast data center (800 miles away) because if and when there's a problem and someone has to show up on site, it's always at an inconvenient hour like 3AM when no stores are open.

    Local maps with the locations of Graybar, ADI, etc., marked (dates the toolbox to "before smartphones" eh)
    A mini notebook
    Sharpie fine points in several colors

    Screwdrivers, nutdrivers - actual tools not bits, useful in many cases
    Mini MagLite and headlamp holder
    Utility knife (do not use for box cutting!)
    Xacto (do not use for box cutting!)
    6" Bit extension
    8" flexible bit extension
    Screwdriver bits of all sorts
    Pin extractors for connectors that can't be easily extracted without
    Scissors
    Metal nibbler tool
    Surgeon's Clamp
    Neon voltage tester
    Wire strippers
    Terminal crimping tool
    EZRJ45 Crimping tool
    Set of 3 pliers (multi sizes)
    Lock-jaw pliers
    9" #2 Phillips bits- Made by Senco for a rapid drywall screw installer, these combine with a power screwdriver as THE single most used tool we have.
    22" #2 Phillips bit - unobtanium but very useful for screwing stuff into rack rails you can barely get to
    Large needle nose pliers
    Curved long nose pliers
    Other similar "larger" pliers
    4" and 6" adjustable wrench
    Milwaukee Power Screwdriver #6546-1 and spare battery - completely mandatory tool to prevent wrist fatigue, can tighten screws with the greatest of finesse due to the variable clutch
    Victorinox Swiss Cybertool
    Dental tools (picks, scrapers, mirror)

    AC outlet wiring tester
    Telephone line tester
    Tone generator and probe
    PDI CT340 Computer Cable Tester
    Wire wrap tool and wire
    Pencils and a cheap sharpener
    Anti-static wrist strap
    OK Logic Probe #PRB-50
    Tool magnetizer - because the tips of all your screwdrivers should be very lightly magnetized, just enough to be able to touch a screw and lift it out of that awful corner
    Digital multimeter
    Soldering iron & solder
    Electrical tape
    Heat shrink tubing in multiple sizes
    66/110 Punch Tool
    US/Metric Hex Key Sets
    1/4" socket drive set and hex bit adaptor for them

    Tap and drill sets for common rack, computer sizes (6/32, 10/32, 10/24, etc)
    20' Tape measure
    Small Hammer
    Rubber mallet ("compliance tool")
    BIG flat, Phillips screwdrivers ("small pry bars")
    Box cutter - utility knife with large handle
    Torpedo level
    Small drill
    First aid kit
    Dual D-cell Maglite
    Test leads (alligator and hooks)

    A decent clamp-on ammeter
    A good labelmaker (harder to find than you might think)

    Cans of air, WD40, adhesive remover, alcohol wipes, contact cleaner
    2" Velcro One-Wrap in the cut-it-yerself roll. There are other options specifically made for tight wiring environments but this stuff is just overall a super-handy consumable.

    External DVD-RW drive and a pack of blanks
    External floppy disk drive and some disks (yes really, never know what stupid stuff a BIOS update for an odd system requires)
    USB thumb drives

  68. Ignore all these suggestions by Legion303 · · Score: 1

    Get someone to help you put up a cabinet from scratch, including mounting a server or three on rails, adding a KVM shelf, whatever. Run cabling overhead and under the floor (power to whips, fiber/copper to switches). Take notes about what's hard for you to get done due to a lack of the proper tool. Go buy those tools. Consider how you would troubleshoot and repair bad cables or other equipment. Go get those tools.

    Since you're a manager and you're asking this question, I'm going to assume you've never done any of this before. Make sure your helper has, and ask for additional ideas.

    1. Re:Ignore all these suggestions by jgreco · · Score: 1

      "Consider how you would fix X" is a bad idea unless you have experience enough to know what the possible set of X is.

      Also, I've seen plenty of people who had "the tools" to do a job. I saw three guys mounting servers in a rack one day with manual screwdrivers. It was taking them a really long time, of course. Since I had a primary and a spare, I lent them one of my power screwdrivers and a 9" phillips bit and suddenly they were installing gear a whole lot faster.

  69. infrared non-contact thermometer by The+Iconoclast · · Score: 1

    I can't believe no one has mentioned this yet. Get an infrared thermometer ( they usually shine a laser spot on whatever it is that you are trying to measure).
    Very good for finding hot spots in racks, also tells thou how hot your coffee is with out having to sip it and burn your mouth.

    --
    Quando Omni Flunkus Moritati
  70. Fibre Channel kit by Bender+Unit+22 · · Score: 1

    See subject.

  71. garbage bags by RITjobbie · · Score: 1

    We keep a few large garbage bags in our colo rack toolbox. If we ever need to haul gear out for RMA or something, I don't want to have to worry about rain on my way to the parking lot.

  72. SATA/PATA/IDE Drive to USB Adapter Converter by pep939 · · Score: 1

    I haven't seen one of the most important "tools"; a SATA/PATA/IDE Drive to USB Adapter Converter. It will save your life.

  73. Among others... by macwhiz · · Score: 1

    A label maker designed to make cable labels. That means it's designed to use wide tape and print on it sideways, and it will take flexible vinyl tape. The best ones print on "self-laminating" labels that are opaque where the label is printed, but clear at the end, so the overlap protects the printing.

    At least one, and preferably two, USB 2.0 to IDE/SATA converters. There are plenty of ways in which you can find yourself with a bare drive you need data from, and no good way to plug it in. Also, in a pinch, a bare CD-ROM can become an external drive for a server with no drive. These things are cheap, and when you need one, you REALLY need one right now.

    1. Re:Among others... by macwhiz · · Score: 1

      Oh, and unless you have a minimum of three able-bodied people on site at all times, some sort of server lift is a must. Preferably one that is electric, has no fluids to leak, and has a shelf that slides to ease insertion and removal of servers. They are expensive, but they turn three-man jobs into one-man jobs... And prevent worker's-comp cases.

  74. Get High by jasper160 · · Score: 1

    Add to the list a very low to the ground or adjustable stool/chair to sit on when you are tired of squatting. A sturdy step stool and a good sturdy ladder. Be sure to check them out for balance, reach, and dimensions before buying them.

    --
    No good deed goes unpunished.
  75. Re:What is this? by jones_supa · · Score: 1

    I don't see how this is garbage.

    JS

    Finland

  76. Static strap? by tippe · · Score: 1

    This has been posted for 6 hours and nobody has mentioned a static strap yet? WTF. In the telco space, it's SOP for operators to need to put on a static strap prior to extracting or servicing blades or shelves. Shelves and servers even have built-in ESD grounding points so that you don't need to hunt around for a piece of bare grounded metal to clip to. Even if it's only ever used once a year when the CIO is taking the CEO and other executives on a tour through the server room and you want to look super professional while replacing some RAM in a server, they have their purpose.

    1. Re:Static strap? by qkslvr · · Score: 1

      doesn't everyone know to touch your forearm/elbow to the case and not to shuffle their feet?

    2. Re:Static strap? by dontfearthereaper · · Score: 1

      When you're in ohshit mode, that's the last thing you're concerned with. just rest some part of your arm on the chassis, don't shuffle your feet, wear rubber soled shoes, and roll on. I haven't used an ESD strap in years, I'm neck deep in broken systems all day, and have never fried anything from ESD.

    3. Re:Static strap? by jgreco · · Score: 1

      It's on the list I posted 40 minutes before your note. :-)

    4. Re:Static strap? by tippe · · Score: 1

      I haven't used an ESD strap in years, I'm neck deep in broken systems all day, and have never fried anything from ESD.

      That's possibly true, but you do know that ESD rarely causes outright failures, right? It usually (80% or 90% of the time IIRC) causes latent failures. When ESD energy enters a device, it tunnels its way trough the silicon dielectric and metal structures as it seeks out ground, damaging connections and other things along the way. These damaged areas may still work immediately afterwards, but they will be weakened and will significantly increase the chance of early device failure and intermittent operation. How are you going to know that a DRAM failure in your mission critical server today wasn't due to lax handling procedures 6 months ago?

      Anyway, I'm not contesting the fact that discharging your arm against the chassis is just as effective a means of discharging yourself as wearing a strap, but the thing is that not following proper handling procedures breeds laziness and contempt and can lead to bad habits that will increase the risk of ESD damage.

      I feel a little bit like a hypocrite here because a significant amount of my time is spent in a HW lab debugging, probing and handling boards that are sensitive to ESD, and I hardly ever wear a strap. I rely instead on the discharge-against-the-chassis trick, and if I need to cross the room with a board I will usually just hold it in my hand, rather than bagging it in an ESD bag. However, that's only for engineering boards; I'm still disciplined enough to put on the static strap if I ever need to touch HW that will eventually go to a customer...

  77. Duct Tape and WD40 by Kergan · · Score: 3, Funny

    "All of life’s problems can be solved with two things—duct tape and WD40. If it moves and it shouldn’t, you need duct tape. And if it doesn’t move and it should, you need WD40."

  78. Less obvious choices by Blue23 · · Score: 1

    After the obvious, also get:

    A good label maker. One that can swap out a variety of types and do cable labeling, front-of-rack, and you name it.
    A couple of big containers of velcro strips for wire management
    A multi-compartment organizer for extra screws, etc. When you drop a mounting screw through air vents on the raised floor and can't find it, extras around are handy. Not that I speak from experience or anything. :) Oh yeah, and then go to town with your label maker.
    If you deal with POTS lines, both an analog handset and also one of the tracing tools. Cheap yet saves so much time when you need to deal with them.

    --
    LITTLE GIRL: But which cookie will you eat FIRST? C. MONSTER: Me think you have misconception of cookie-eating process.
  79. What's a GBP? by fredrated · · Score: 1

    Great Big Puppy?

  80. if you need to ask this question of slashdot... by petergriffinismyhero · · Score: 1

    then you shouldn't be the one running the server room.

  81. Dont forget pentalobular screw driver. by 140Mandak262Jamuna · · Score: 1

    Pentalobular is not found in most run-of-the-mill tool sets. It is a path breaking new innovation among screw drivers. This is Apple's answer to people ridiculing it for patenting rounded rectangles. This innovative work shows they are familiar with more complicated shapes too. You need to buy a special iScrew set to get it. Of course you can get cheap imitation ones. But a true fan buys only the best. And you get a slimmer, shinier handle, stand-out-from-the-crowd white color, brushed aluminum shank and pride of knowing that you own the best and you deserve the best. It is not easy to be the best, you need to upgrade it to dodecodolobular screw driver in the next release. That sesquicentolobular thing from Samsung just would not cut it.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  82. Duct tape, bailing wire and a BFH by fred911 · · Score: 1

    Work requiring additional tools necessitates calling tech support for replacement:-)

    --
    09 F9 11 02 9D 74 E3 5B - D8 41 56 C5 63 56 88 C0 45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  83. think disaster needs too by qkslvr · · Score: 1

    bolt cutter
    spare 12V inverter ~600 watts
    deep cycle battery/float charger
    duct tape
    box of plastic sheeting
    many compact/LED flashlights
    batteries/rechargable batteries/charger
    labeler
    velcro tape
    optional:
    blow torch
    sledge hammer
    shotgun
    fireman's axe

  84. forget the tools by slashmydots · · Score: 1

    Forget the tools! I've never seen a server room without anime character figurines on top the topmost servers. Definitely hit ebay for them.

  85. Re:Absolutely necessary... by History's+Coming+To · · Score: 1

    No, it's very real and very different. Google it, especially if you're at work... (NSFW)

    --
    Please consider this account deleted, I just can't be bothered with the spam anymore.
  86. Real sys-admins ... by 140Mandak262Jamuna · · Score: 1

    ... dont buy ready made tools from the store. These shrink wrapped tools are virus prone security risks. They use the mini numerical milling machine and write csh scripts to drive it to mill/cut/machine custom fitting tools from solid blocks of iron-carbide steel as and when they need them.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  87. as long as it has a network port and good USB to s by Joe_Dragon · · Score: 1

    as long as it has a network port and a good usb to serial adapter

    A good flash light as well.

    crimping tool

  88. Tricorder by zeroryoko1974 · · Score: 1

    That's the only tool you need. Ok, Tricorder and some duct tape.

  89. Mileage may very, here's what's I've got... by Mysticalfruit · · Score: 1

    * Buy yourself a good solid toolbox and cover it with linux stickers. Stenciling your last name on it for good measure it fun as well.
    * Socket screwdriver kit with lots of different bits. I recently added a 30 piece tamper proof bit kit. NOTHING is more annoying than dealing with tamper proof screws and not having the right bits. My co-worker just bought a 99 piece tamper kit that has <i>every</i> tamper bit you could imagine.
    * Small socket kit with Imperial and Metric.
    * A semi-random collection of wire cutters, strippers and pliers. I've also got a good box cutter and a pair of telecom scissors.
    * I good bright headlamp. Nothing is more annoying than trying to hold a flashlight and do something like install a disk controller. You'll invariably never have enough hands.
    * Label maker. Nobody likes a server room where nothing is labeled.
    * Testing equipment: Ethernet tester, Volt Meter
    * Large assortment of different size and color zip ties, velcro tape and electrical tape.

    --
    Yes Francis, the world has gone crazy.
  90. A good cordless screwdriver by andyring · · Score: 1

    Like this one:

    http://www.ryobitools.com/catalog/tek4/tek4_drills_drivers/HP53LK

    I got one a couple years ago as a Christmas present and it's probably the single most-used tool I have.

  91. Re:Wadsworth mini ratchet by cjjjer · · Score: 1

    Quit being a woman and just cut and paste the url.

  92. Re:Seriously? by dotancohen · · Score: 1

    The only stupid question is the one you don't dare to ask.

    What's a dicfour?

    --
    It is dangerous to be right when the government is wrong.
  93. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  94. Re:An axe and a sledgehammer by kelemvor4 · · Score: 1

    All jokes aside, we keep a small sledge in our server room toolkit. It can be useful in assembly/disassembly of racks and other large equipment like that.

  95. Tools by dontfearthereaper · · Score: 1

    USB to serial adapter
    console cable for each switch vendor you have
    cable crimper
    punchdown tool
    Screwdriver sets: machinist, standard, phillips, torx, (dont get the one that just accepts multiple bits, they tend to fall under floor tiles and are never seen again)
    socket set
    pliers set
    wire strippers
    cheap netbook if you don't keep a laptop in the office (you'd be surprised what you forget when you're woken up at 2am and are still zombified when you hit the road)
    Tile puller (if you have floor tiles)
    spool of ethernet cable and/or several extremely long patch cables marked 'for emergency use only' (unless you're not worried a rat deciding you don't need those 200ft runs to your web cluster anymore)
    cheap cable tester (keep the good Fluke tester locked up in your desk or something)
    To prevent theft, paint it all with some fruity color or glitter paint or something and etch the company/department name with a boxcutter or exacto knife into everything you can. You can pick up some decent Craftsman hand tools at K-mart for decent prices. Crap tools only make the job harder and can potentially make the situation worse. It's bad enough you're already going to be in ohshit panic mode when something blows up in the middle of the night. If a tool you have to have breaks at midnight, you're just plain SOL until you can get a new one at 10am (or whenever the hardware stores open in your area)

  96. Secure Torx bits by Zeromous · · Score: 1

    No one here mentioned a special Torx: ones with a security divot in the middle. Normal Torx will not work with these.

    See Variants: http://en.wikipedia.org/wiki/Torx

    The security torx bits can be hard to find reliably, but many parts from large manufacturers require these simply to remove rails from a dead HDD.

    --
    ---Up Up Down Down Left Right Left Right B A START
  97. My Datacenter list (from working in many IDCs) by dkuntz · · Score: 1

    Not going to read every reply, but, power drill with an extender, to use to tighten cabinet screws, as well as one of the bits used to drill out stripped screws, because invariably, you will get ones that will not want to come out, and get stripped, and cause all sorts of hell.

    But, the datacenters I've worked in always had
    3x long flat head
    3x short/regular length flat heads
    3x long phillips heads
    3x short/regular length phillips heads
    Socket wrench set
    Allen wrench set
    2x 18v cordless drills w/ the extender bit holder (with at least 1 spare battery each)
    2x 18v flashlights (same battery pack as drill)
    Cable tester (we had a cheap one, and a Fluke, which was kept in a separate location from the provisioning room)
    Fiber tester (kept in same secure location as the Fluke CAT# / Coax tester)
    Digital Multimeter
    Spare cabinet nuts (M2) and screws
    Spare drive screws, since you will drop and lose them as you add/remove/swap drives.
    Tweezers/Forceps
    Spare thermal paste of choice
    Rubbing alcohol or acetate to remove old thermal paste
    Various length premade/known good CAT5E cables. Generally, for neatness, you should make your own, at a proper length to pull out a server on it's rails, open it, etc, without having to unplug everything, without having 10 extra feet of it coiled up blocking airflow.

    Yes, some of these items will be pricey. But, in the long run, buying 10 cheap items that keep breaking will cost more than 1 good item that wont break.

    --
    OMG... I have a sig?
  98. don't forget this tool by NikeHerc · · Score: 1

    I am going to buy a set of tools; but first I want to hear what other people think would be a good idea.

    Buy a hefty hammer. In a former job we had large, sturdy mailing tubes we used to smack the monitors when they acted flaky. (Don't laugh, it worked!) The boss man saw us do that one day and said don't do that. From then on we "didn't whack the hardware," we just made "minor positional adjustments!"

    --
    Circle the wagons and fire inward. Entropy increases without bounds.
  99. Re:An axe and a sledgehammer by Runaway1956 · · Score: 1

    Define "small sledge" please.

    To me, it isn't a sledge hammer until it's 8 pounds minimum. Anything smaller than three pounds is a "shop hammer". Three pounds is a "three pound hammer". All of these hammers have handles between 12 and 18 inches.

    I don't see very many hammers between three and 8 pounds, that is something of a dead zone, for some reason.

    Sledge hammers have long handles. Ideally, the handle is as long as your arm, which means my handles are 34 inches long. An 8 pound hammer isn't much good for serious work. I much prefer a twelve pound. Sixteen used to be nice, but nowadays, it wears me out to quickly, so I use the twelve for almost everything. Since I'm not all that big a man, I never went looking for anything larger than 16 pounds. If 16 pounds wouldn't do the job, I would call in a bulldozer or a crane with a wrecking ball.

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  100. Tools list by MindWalkN · · Score: 1

    DEWALT DW920K-2 1/4-Inch 7.2-Volt Cordless Two-Position Screwdriver Kit . Fine torque setting , get yourself good phillips bits for it #1,#2,#3 and a torx security bit set also . . Klein set of tools , good toolbag and put a good padded laptop strap on it. std and metric wrenches (thin to get into the tight places) , level your cabinets, vice grip clamps (a few) to get pesky cabinets to meet / match to bolt them together . . over the years my Datacenter tool bag would fill a cabinet, cat6 , fiber, telephone testers, meters, IR thermal probe, quick temp humidity pocket tester, oh , and buy your velcro in bulk rolls for strapping down cables . . after 35+ years in the business you learn alot to replace the tool set I have , $9k to $11k $600 will get you started with the basics

  101. plasma torch by chair300 · · Score: 1

    a plasma torch is nice to have when the rails are just a little too long

  102. From my experience by Not-a-Neg · · Score: 1

    I recommend the following:

    1.) Stop by any hardware store and pick up a small toolkit that Black & Decker makes, they sell for ~$8 USD and have multiple bits for phillips head, flat head, hex, and so on. It comes in a sturdy orange plastic case that holds up extremely well. Every time I start a new contract this is the first toolkit I buy to keep at work. In addition, pick up: one heavy duty phillips head screwdriver and one heavy duty flathead screwdriver.

    2.) Label printer. Preferably a hand-held one that uses regular AA or AAA batteries. Keep a spare set of batteries on hand as well as a spare tape cartridge. Label EVERYTHING at BOTH ENDS. It helps to also label each server with the network ID, model and serial number for those quarterly/bi/annual inventory audits when you're asked to verify what's actually in the server room.

    3.) Small shears (heavy steel scissors) for cutting zipties off large cable bundles and opening god-damned plastic packaging.

    4.) Pliers & needle-nose pliers, quite often things get bent that need un-bending.

    5.) Cable tester. You'll want a reliable one that uses separate sender and receiver modules so you can leave the cable in place for testing.

    6.) Smartphone. Install the best flashlight app available and keep the flashlight, camera and notepad apps on the 1st app screen.

    7.) A server jack/lift if you can get the company to pay for it. Some servers can be a ***** to lift into place and sometimes it's hard to find someone to help you get something racked.

    8.) Plastic bins that are stackable and have openings on the front that are easy to reach into. You'll want to keep a good supply of different length cables on hand and these will make it easier to keep them organized. Might also want to consider a large tackle box for fibre optics components and rack mount screws/retainers. If you get a large enough one, you can store all of the tools in it as well.

    9.) A large flat crowbar (pry bar), you'll rarely use it, but damned if it doesn't come in handy when you need it. Might want to pair this with a large rubber mallet or sledge hammer

    10.) Crimper, really not that important these days as most places use pre-made cables. In the last 7 years i've only needed to crimp 1 cable. Your situation may be different.

    11.) Cordless screwdriver with a spare battery fully charged at all times. Last place I was at we kept 2 spare batteries fully charged and often went through them. These come in really handy when you need to swap out a dozen or more servers and have to undo a lot of screws or assemble/disassemble the racks themselves.

    12.) Ear protection, either the big over the ear kind or just a box of disposable ear plugs.

    --
    -==- Buy a Mac and leave me alone!
  103. Zip Ties by RealGene · · Score: 1

    Thousands of zip ties. And lots of clippers for trimming / removing them.

    --
    Mission: To provide products that consume time and energy as entertainingly as permitted by the laws of thermodynamics.
  104. OT Re:You need by operagost · · Score: 1

    Re: your sig: we had dozens of districts in Philadelphia vote 100% for Obama in the last election. Dozens. You'd think at least one would accidentally vote for Romney. This happened in 2008 as well, in slightly fewer districts. It's over in the USA.

    --

    Gamingmuseum.com: Give your 3D accelerator a rest.
    1. Re:OT Re:You need by Vadim+Makarov · · Score: 1

      Re: your sig: we had dozens of districts in Philadelphia vote 100% for Obama in the last election. Dozens. You'd think at least one would accidentally vote for Romney. This happened in 2008 as well, in slightly fewer districts. It's over in the USA.

      Could you provide a link to district voting reports?

      That one in Caucasus region of Russia was totally rigged, as many other districts in that region as well. Polls showed less than 15% turnout at the polling stations, reports show 100% turnout. This is a demonstration of loyalty to the central government by the local government, and of course blatant election rigging. The rissing is obvious in statistical analysis of the polling station data.

      --
      17779 eligible voters in a district, 17779 'vote' as one. This is Russia.
  105. Band-Aids by Quila · · Score: 1

    Sure, you have a first-aid box, but that's tucked away somewhere. The toolbox is right there.

  106. Common tools I use for system/storage admin by WolfWalker545 · · Score: 1

    Tools/equipment I use regularly: Phillips head screwdriver Flathead screwdriver Ratcheting screwdriver with multiple bits Small socket set (1/4") Flashlight Antistatic mat and wrist strap Server lift (especially for getting servers racked in tight spaces or up high) Appropriate cables for console connections Ethernet tester Fibre tester Label maker

  107. Re:Sounds like you have no cue by Anonymous Coward · · Score: 1

    For what it is worth I am glad you asked the obvious. There have been many non-obvious answers here that made my day. I just asked some locksmiths (I have been doing it on the side for 15 years) what I should get a newbie for Christmas. Some scoffed like the AC above, other gave me some amazing advice and I bought a couple previously unknown tools for myself along the way.

  108. All of the tech tools plus these practical items by tbg58 · · Score: 1

    All of the usual tech tools plus:

    • Several cheap LED flashlight
    • Several cheap LED head lights
    • Spare batteries
    • Small shop vac with a blower.
    • Plumb bob with string.
    • Hacksaw
    • P-Touch labeler.
    • Label servers on the front and back, using a naming convention.
    • Also alternate front and back on racks so you have hot rows and cold rows. Perf tiles in cold rows, air handler intakes near hot rows.
    • Two power strips per rack, connected to different PDU boxes, so if you lose a whole PDU your dual-power supply servers stay up.

    Hang up placards (the size of a sheet of paper) at the end of each column and row of tiles along two adjacent walls so you have the grids labeled. In your CMDB you should have the server location (Grid H15C would mean the front side of rack H15, third up from the bottom.) I mentioned a CMDB. You do have an ITIL-compliant (or at least ITIL-resembling) CMDB, don't you?

  109. Bandaids by spasm · · Score: 1

    Bandaids. For that inevitable minor laceration as you pull a drive out of a badly designed case. Also, document every 'minor' injury to HR - chances are you'll find 90% of them are coming from one type/brand of gear, and you can use the documentation trail to justify switching to something better rather than just putting up with a string of painful minor cuts for years.

  110. Re:Li-ion Driver (Not Drill) by dave562 · · Score: 1

    +1 for the second battery, and a third if you can afford it.

  111. Tools for the server room... by tchall · · Score: 1

    A Jensen Lan Manager tool kit in the locking case, and a Fluke Networks MicroScanner2 ought to keep you in business...

    http://www.stanleysupplyservices.com/ is a one stop shop for all of the above.. and their prices aren't too bad.

    If you need more than that you probably need to bring in a tech that has them...

    A BIG, HEAVY, LOCKING tool cabinet wouldn't be a bad idea after you've put a couple of grand in easily portable tools and test equipment..

  112. Telescoping Magnet by nuckfuts · · Score: 1

    Get one of those tools that's like a telescoping radio antenna with a small magnet on the end. Eventually you are going to drop a screw into an awkward place where you can't just leave it because it could short something out.

  113. Microwave oven by mcrbids · · Score: 3, Funny

    No, I'm rather serious!

    When you have a board that is flaky, that works "most of the time" and fails intermittently, 10 seconds in a microwave is a wonderful way to make sure that the part fails as expected without causing any of the visible damage that might get your RMA rejected.

    Few things suck worse than sending in an RMA and getting the same item back. (I've verified that this was happening by putting a few very discreet marks on the edges of the card with a permanent marker)

    No, it doesn't have nearly the satisfaction of a hammer, but you can still cackle inwardly while you count to 10...

    --
    I have no problem with your religion until you decide it's reason to deprive others of the truth.
  114. Ducttape by nurb432 · · Score: 1

    And a hammer.

    --
    ---- Booth was a patriot ----
  115. Screwdriver by phorm · · Score: 1

    Of note for the screwdriver:

    Having a "ratcheting" variety is quiet helpful for when you need to get into tight spaces and for saving wrist-strain in some cases.
    Extra-long bits are also quite nice to have
    I'd also keep around a few extra pieces of rackmount stuff. It seems you can never find proper rackmount screws when you need them.

    Oh, and try to keep all your bits the same. It's usually not quite so much an issue in a DC, but if nothing's more of a PITA than a piece of equipment where you have 4 different types of bolt/screw bits and keep having to cycle through screwdrivers.

  116. Re:Isostick by wysiwig3 · · Score: 1

    + freaking 100!! isostick.com; I think I read that the next production batch was due mid December.

  117. Re:Seriously? by SleazyRidr · · Score: 1

    For pooping! No, wait, that's a buttfour...

  118. Every tool box should have one... by pjtp · · Score: 1

    I've spent many years walking the rows of data centres and I personally think that the one tool you can't do without is a clue-by-four. Most problems disappear when you produce the clue-by-four and give them a few good whacks. It is especially good for dealing with those pesky vendors.

  119. Two words by kodiaktau · · Score: 1

    Wire Lube

  120. Clamp on Amp Meter by monk2b · · Score: 1

    At some point you or management will want to know what kind of amperage or wattage the system use so a clamp on amp meter and short extension cord with the bundle insulation removed will give you access to the each insulated wire to check power usage.with your new clamp on amp meter

  121. Re:as long as it has a network port and good USB t by TClevenger · · Score: 1

    A good flash light as well.

    And one of those headlight flashlights, for when you're working in a dark cabinet or up in the ceiling.

    crimping tool

    Don't go cheap. We have a ratcheting crimping tool that is awesome.

  122. A twelve-pound sledge. by John+Hasler · · Score: 1

    No need for anything else. It'll even fix software problems.

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
  123. That depends on what you do in and with your room by Custard · · Score: 1

    It is interesting to read people's responses. A lot of people don't seem to get that we don't all do their job. I would never buy a soldering iron. I suck at soldering and, at my hourly rate, it would be criminal to bill a client for having me try to fix something.

    A few things that I have found.

    A headlamp is generally better than a flashlight. You can take a headlamp off and use it as a flashlight, but it is a lot harder to mount a flashlight on your head. I have a great big thing that is designed for construction workers. I look like a fool when I wear it, but it works great.

    The "network testers" that are really continuity testers annoy me. They cost a lot for not much information. I use a Byte Brothers Real World Certifier. http://www.bytebros.com/bb_pdf/RWC1000K_Real_World_Certifier_RS.pdf It gives you a lot of information for not a lot of money. Their LowVoltage Pro looks even better, but I haven't ever used one. I don't know what they mean by "pass/fail" on the cable test.

    ifixit's 54-bit driver kit is nice to have around. http://www.ifixit.com/Tools/54-Bit-Driver-Kit/IF145-022 It doesn't replace real screwdrivers, but it is always there when I need it. I'm embarrassed by the number of times I have used the #2 Phillips out of their kit because I can't find a real screwdriver.

    I believe in PC attached label makers. I am much more likely to label things when I don't have to find the labelmaker and type on a chiclet keyboard. I still have a Brother 1500pc, but there are current models. Get one that does 1" labels. You don't use them often, but when you do you are happy to have them.

    But it all depends on what you do. For me, a USB to PATA/SATA adapter and an external power supply that will spin a HD is invaluable. Maybe not so much for you.

  124. My reccomendation: by ElizabethGreene · · Score: 2

    In my work, I primarily use

    A sturdy cart with an LCD monitor, keyboard, and mouse.
    A label maker
    An electric rechargeable screwdriver and assortment of bits
    A rechargeable flashlight
    A magnetic pickup tool and/or a claw tool for dropped kit.
    A well-made phillips #2 and #3 manual screwdriver, for loosening screws that are too tight for the electric screwdriver.
    A large pair of channel lock pliers for loosening screws that have been rounded out.
    Needle nose pliers for removing stubborn cage nuts.
    A box cutter for opening boxes.
    Hearing protection.
    Wire cutters
    A 6 foot ladder.
    An inexpensive hand-cart for moving boxes.

    My preferences for manufacturers are Klein screwdrivers, Channel-Lock pliers and wire cutters, and Dymo labelers. I don't use the specialty made-for-cables labelers, as I can't justify the extra cost. For the crash cart, I like the composite plastic one made by rubbermaid.

    The Crash Cart:
    Get a power strip with a long power cord and mounting holes.
    Permanently mount the power strip to the cart.
    Secure the LCD Monitor stand to the cart to prevent tipping.
    Get long MtF extension cables for the LCD, Keyboard and mouse. Bundle them together in an umbilical and secure one end to the cart. Remove the screws from the server end of the umbilical. You want this cable to fall off if someone knocks the cart away from the servers.
    I used a stack of 4 Plastic Drawer Bins screwed to the cart bottom shelf to hold tools, USB sticks, labeler cartridges, spare cage nuts, a small stock of patch cables, and a CD case that held _copies_ of commonly used install medias.
    If you manage a number of servers without CD/DVD drives, permanently mount a USB DVD drive to the cart.
    Permanently mount the screwdriver and flashlight chargers to the cart.
    Find a comfortable stool or rolling chair at an appropriate height for the crash cart.

    Other notes:
    I occasionally use a tone and probe to trace wires. I would not buy one if I didn't already have it.
    I used a multimeter to check the wiring when we moved in and when we upgraded UPS. Haven't needed it since.
    An Ammeter (the clip on kind) will help you if you don't want to track your power budget properly^W in a spreadsheet.
    I used wrenches and a socket set to assemble our racks. Haven't needed them since.
    I used an impact drill to drill holes for concrete anchors to bolt down the 2 post racks. Haven't needed it since. The concrete floor was not level, and I used washers to shim the racks level.
    For full racks, level them with the adjustable feet before tightening everything up.
    If your racks lock, put a spare key outside the DC. You will forget/lose the primary key at an inopportune time.
    I painted the plywood where the other telecom kit mounts. It looks neater.
    You may be tempted to make your own Ethernet cables. Don't. The TCO is significantly higher vs. maintaining a stock of patch cables.
    Don't use zip-ties for cable management. Get a big roll of the velcro wire ties instead.
    Put a trash can, broom, and dustpan in the DC.
    Put a "no food or drink" sign in the DC.
    Put a rat poison bait station in the DC.
    Drywall dust is very very bad for servers and UPS. Don't remodel without protecting your boxes.
    If you don't have any monitoring infrastructure, setup a PC to monitor and record temperatures. Have it monitor a mains powered device so you'll get a page if the power goes out.
    A phone in the DC is nice _if_ you can be heard over the fans and HVAC.
    Tape off a parking place for the crash cart near an outlet so you don't forget to plug it in/charge the light and driver.
    If you have a raised floor, get a tile lifter. If you don't have budget, get a suction-cup-dent-puller from an auto parts store. Also, please don't leave the floor open and unattended.
    A quality cable tester exceeds your budget severalfold. If you suspect a bad cable, test by substitution. If the cable is confirmed bad, cut the ends off before you throw it away. Otherwise, someone (probably you) will grab it and use it again.

  125. Re:Wadsworth mini ratchet by Hobadee · · Score: 1

    Of you can use the good-old "CTV" shortcut...

    1. Highlight the link (Instructions for doing this posted in parent)
    2. Hold "ctrl" and type "CTV" (Then release "ctrl", you insensitive clod!)
    3. Press enter.
    4. Profit!!!

    --
    ...Had this been an actual emergency, we would have fled in terror, and you would not have been informed.
  126. Re:An axe and a sledgehammer by Larryish · · Score: 1

    Ever try a 3 pound hammer with a 36 inch handle?

  127. Re:An axe and a sledgehammer by innocent_white_lamb · · Score: 2

    Many years ago (when dinosaurs roamed the earth) I was installing a cd rom drive in a computer that didn't have one. This is back when cd roms drives were a new thing and cost a pretty good chunk of change (and so did the computer).

    The computer had a drive bay to install this into, but there was a piece of metal that was spot welded over the bay. Lovely.

    Since I couldn't pry it off with a screwdriver, I ended up having to use a cold chisel and a hammer to beat that metal cover plate off of the frame. Which did the job but as I was doing it I remember thinking, "Boy, I hope nobody walks in on this little scenario."

    --
    If you're a zombie and you know it, bite your friend!
  128. Re:An axe and a sledgehammer by elvis+the+frog · · Score: 1

    I was dealing with some balky expletive packaging and instructed the datacenter manager to bring in a "5-pound sledge and a short wrecking bar (aka crowbar to some)". He came back with a 2kg sledge. They seem to find use on every trip to the datacenter now.

    Also turns out cordless screwdrivers are not up with real screwing around - probably best to maintain a decent drill with a wide assortment of good-quality bits.

    At another site the HVAC tech tried to kill me with some threaded rod, so I treat it like a construction site now. hard hats.

  129. Victorinox Cybertool 29 by Zaphod-AVA · · Score: 3, Informative

    The Cybertool series from Victorinox has been a great addition to my kit for years. Sometimes it does better than dedicated tools. Model 29 is small an light enough to have in your pocket for daily use. Much lighter than the Leatherman, it is more tuned for tech use than outdoors.

    http://www.amazon.com/Victorinox-Swiss-Cybertool-Pocket-Knife/dp/B00005ML8H/ref=sr_1_1?ie=UTF8&qid=1354234788&sr=8-1&keywords=cybertool+29

  130. Re:An axe and a sledgehammer by Runaway1956 · · Score: 1

    The nearest thing to that, in my experience, is a railroad spike hammer. And, I think they were just a little more than three pounds, maybe 3 1/2 or 4 pounds. I never had a use for one, but I thought it looked cool!

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  131. Re:Absolutely necessary... by jandersen · · Score: 1

    Aha! I like the 'Stamina Training Unit'; if it has a network port I might get away with calling it an STU an have it approved on the budget. Now that's a thought.

  132. Re:Seriously? by jandersen · · Score: 1

    According to my comprehensive French dictionary:

    dicfour, 'dicque fourre': a game of skill and manual dexterity, popular in boy schools in France around the beginning of the 20th century.

  133. Re:Seriously? by dotancohen · · Score: 1

    According to my comprehensive French dictionary:

    dicfour, 'dicque fourre': a game of skill and manual dexterity, popular in boy schools in France around the beginning of the 20th century.

    Manual dexterity? Possibly.
    Skill? Possibly for the French.

    --
    It is dangerous to be right when the government is wrong.
  134. Re:An axe and a sledgehammer by BlindRobin · · Score: 1

    Just to say... I have a 6lb sledge. Of course it is at least 80 years old, probably a good deal more, and on it's umpteenth handle...
    My favourite server room tool is a saws-all.

  135. Critiical Materials by F3d0r4 · · Score: 1

    1. Fallopian tubing
    2. Bit Buckets
    3. Electron Hole Generator
    4. Portable Ground
    5. Electron Gun (for protection)

    --
    good man(1), strong grep(1), sharp vi's
  136. Sheeting by LandGator · · Score: 1

    10 mil polythene sheeting for when the plumbing in the overhead fails Several rolls of duct tape First aid kit

    --
    There is nothing wrong with yr Internet. Do not attempt to adjust the picture. We are controlling the transmission - NSA
  137. Channellocks by chpwnz · · Score: 1

    You better get yourself a set of Channellock tongue and groove pliers buddy. The come in real handy for bent screws and rackmount kits.

  138. My tool set by Hellmark · · Score: 1

    My set has screw drivers, small pliers, a pair of dikes, crimper for putting on connectors, xacto knife, small hammer and mallet, chip lifter, soldering iron, RS232 to USB adapter (beware. Not all are equal, many don't allow you to issue a termination signal, vital for doing some stuff on Cisco units), PoE tester and a Ethernet port tester. My systems at work will have ports die every now and again, so that's where the testers come in. The hammer and mallet are for dent removal or straighten tabs (equipment sometimes comes in a bit tweaked in shipping or mishandled by warehouse folk). Chip lifter is an awesome little mini prybar for getting things open. I have only popped open a handful of ICs with mine, but cracked open countless other things. Using this stuff, i have cobbled many working systems out of total trash.

  139. Basic requirements by Vrtigo1 · · Score: 1

    Here's what I've got in my tool set. This is a personal set of tools that has been accumulated over many years. I wouldn't expect a company to buy all of this at once, but this will take care of most any tool needs in your server room:

    A GOOD label maker and appropriate qty of labels
    Bulk rolls of velcro
    Zip ties of various sizes (both the normal type as well as the type with a screw hole that can be screwed to a wall/telecom backboard)
    A good LED flashlight as well as a good LED headlamp with extra batteries for both
    RJ45 crimper, bag of 100 RJ45 connectors, cat5 stripper and a quality pair of telecom scissors
    Punch down impact tool with 66 and 110 blades
    Tone generator and cable tracer
    Cat5 tester (minimum a cheapo $30-40 unit or more expensive if budget permits)
    Butt set, banjo (google banjo telecom), and a bag of 100 RJ11 connectors and a few RJ11 modular jacks if you support any type of analog telephony
    If you support any type of CaTV you'll also want an RG6/RG58 stripper, crimper and a bag of coax connectors
    Hammer, screwdrivers (slotted, phillips, torx, safety torx and star drive in appropriate sizes), tape measure, electrical tape, double sided tape, crescent wrench, a small socket set with both standard and metric sockets, pliers (needle nose, and standard), wire cutters / lineman pliers, wire stripper, cable fish tape, cable fish sticks, duct tape, loopback plug, ethernet crossover adapter.
    Cordless drill (nice to have on occassion)
    Box of Cat5e jacks
    Spool of telecom cross connect wire

  140. Re:Danger! Do not directly ground yourself! by Tastecicles · · Score: 1

    "1 13-amp plug with earth pin connected to a wrist strap and two alligator clips"

    Guess you missed that, huh?

    --
    Operation Guillotine is in effect.
  141. Re:Wadsworth mini ratchet by radiumsoup · · Score: 1

    brilliant.

    I learn something every day from /. :)

  142. More stuff for your tool kit by managerialslime · · Score: 1

    There are a lot of truly good lists in this thread. To keep my posting brief, I Iimited my response to ten items I use but did not see on the other postings.

    1. A cabinet with a combination lock big enough to hold your tool box so your tools are actually there when you need them.

    2. Duct tape and electrical tape. - Seriously. In multiple colors.

    3. Cable ties and scissors to cut old ones. (No, not a razor knife. You also need one of those.)

    4. A label-making machine (like the Brother P-touch to label every device and cable)

    5. Gauze, medical tape, and band-aids. Small wounds should not slow down large repairs.

    6. A telescoping magnet. Screws will fall!

    7. Extra multi-outlet strips and extension cords to hold you over until the electrician shows up a week from now.

    8. Fine point sharpies in multiple colors.

    9. Wrist-wrapped grounding wires

    10. A magnifying glass to read service tags mounted far away with tiny serial numbers. (Although there are now phone apps that sort of work ok.)

    --
    Live Long and Prosper - Thanks Leonard. You are missed.