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Is Comcast Intercepting Packets?

nihilist_1137 writes: "According this page, comcast is intercepting your packets to gain knowledge of your whereabouts and then reselling it to marketers." According to the linked message, "This allows them to not only log all http requests, but to also log the response. Maybe they want to profile their customer browsing history for subsidiaries or resale to marketers. Maybe they want to do their part in The War on Freedom. Maybe they just want passwords to porn sites. Apparently they aren't using it to maximize bandwidth, because it's not configured to serve cached data."

321 comments

  1. That explains.... by JayHerrick · · Score: 0, Offtopic

    ...my 50% drop in bandwidth when Comcast switched off the @Home network.

    1. Re:That explains.... by earlytime · · Score: 1, Redundant

      but if they're using a "transparet" proxy, wouldn't that speed up your connection? duh?

      seriously, i doubt comcast's stopgap measures are up to par with @home's network. Hopefully they'll get it together soon enough... But i the meantime, my roadrunner connection is just a little faster that usual ;-)

      --

    2. Re:That explains.... by IRNI · · Score: 2

      I have noticed this too. I am about ready to drop comcast. Since they switched from @home my downloads as well as uploads have been slowed to a crawl. I can hardly watch 300K video streams without a rebuffer every minute. Uploads seem like I am on a modem sometimes. Why am I paying the same money for less than half service? It just doesn't make sense.

    3. Re:That explains.... by plague3106 · · Score: 1

      Odd, my transfer rates have remained unaffected since the transition.

    4. Re:That explains.... by sbrown123 · · Score: 1

      Likewise. I switched yesterday and had alot of worries after numerous individuals posted on Slashdot that they were having huge problems on transferring and bandwidth loss. Bandwidth is the same after the transit and the only problem I had was that the installation program supplied by comcast could not reset the DHCP connection (simple restart of PC fixed it). Either (A) Comcast is doing a bad job in their particular area or (B) they are DSL vs. Cable harpers.

    5. Re:That explains.... by grimover · · Score: 1

      I haven't noticed any drop in bandwidth on *my* comcast connection, my average download times still range from 128K- to 640K-Bytes per second (depending on time of day), which still beats the heck out of 56K-Bits per second (and my office internet connection on a bad day)!

      Keep in mind that cable modems use a shared ethernet link, so the link will get slower as more people on your block get cable modems (as I recall, shared Ethernet performance falls off a cliff above 2/3 bandwidth capacity anyway). In addition, I believe anybody on your block's shared Ethernet segment can capture *all* your traffic as well if they have the right software to put their Ethernet card in promiscuous mode and do frame captures!

      However, there could be an additional reason why *Comcast* might be monitoring http traffic so closely -- this is also a very good way to track sharing of an IP address! According to my firm's chief network engineer (i.e., a CCNP), one of the signatures of a NATed IP address fronting many web browsers is multiple http requests almost on top of one another in time, something an individual PC would be very unlikely to generate.

      Just my two cents.

    6. Re:That explains.... by TheChimp · · Score: 1

      I'm around Philly (norr1.pa) and since the switch my connection is blazingly quick (200KB/s+ for HTTP downloads occasionally). The idea that cable modem performance slopes off quickly with large multi-user usage is mostly a myth.

    7. Re:That explains.... by Mike+Markley · · Score: 1

      > According to my firm's chief network engineer
      > (i.e., a CCNP), one of the signatures of a NATed IP
      > address fronting many web browsers is multiple http
      > requests almost on top of one another in time,
      > something an individual PC would be very unlikely
      > to generate.

      Right, because a page full of images couldn't possibly generate that same behavior (you'd be surprised how many servers/proxies still don't do HTTP 1.1 and persistent connections)...

    8. Re:That explains.... by dzeuthen · · Score: 1
      In addition, I believe anybody on your block's shared Ethernet segment can capture *all* your traffic as well if they have the right software to put their Ethernet card in promiscuous mode and do frame captures!

      That depends. Most, if not all, digital cable companies here in europe have sophisticated conditional access systems (based on PKI) and the MPEG2 Transport Stream scrambling algorithm is public so it should be a walk in the park to use scrambling - that is from a theoritical POV that is. It surely would require additional expensive equipment.

      AFAIK, none of the major CA systems for MPEG2 (Such as Philips Cryptoworks, Nagravision, Irdeto Access, NDS etc.) have been seriously compromised.

  2. This has to be illegal by Marx_Mrvelous · · Score: 4, Interesting

    Isn't tapping internet connections the same, legally, as a phone tap? It's nto legal for the phone company to listen in on your conversations to sell to advertisers, it can't possibly be legal to sniff packets to sell to marketers!

    --

    Moderation: Put your hand inside the puppet head!
    1. Re:This has to be illegal by bourne · · Score: 5, Insightful

      Isn't tapping internet connections the same, legally, as a phone tap?

      Probably, but this probably isn't "tapping internet connections." I'll bet you dollars to donuts that when Comcast gets called on this, they'll explain how they're only "capturing and keeping limited information" with "aggregate identification only" so that they can "optimize their network configuration" or something like that. The phone company doesn't tap converstations, but they sure as hell have a database of which line called which number, when, and for how long.

      They might even be telling the truth. Not that we care - who wants to be the first to write an app that makes random requests to random domains constantly so as to screw up their database?

    2. Re:This has to be illegal by gmhowell · · Score: 4, Informative

      I probably signed some BS license agreement that gave them the right to do that. Doesn't matter. With spamcop, spamassassin, and all of that (plus the fact that they STILL don't have a working email address for me) they can't send me spam. And with caller id, I haven't spoken to a salesman since I stopped answering blocked numbers. And, finally, with my hosts file, I don't even see 90% of the ads anymore.

      --
      Jesus was all right but his disciples were thick and ordinary. -John Lennon
    3. Re:This has to be illegal by jerw134 · · Score: 2

      Actually, you did. Take a look at Section 5 of the new improved Comcast HSI TOS. It's pretty interesting.

    4. Re:This has to be illegal by hex1848 · · Score: 5, Informative

      Its all in the terms of service:

      COLLECTION, USE AND DISCLOSURE OF INFORMATION ON
      SUBSCRIBER USE

      Collection of Information: Comcast collects, uses and releases information on Customer use of the Service as necessary to render the Service, to otherwise undertake legitimate business activities related to the Service and to comply with law. Comcast may collect information in accordance with applicable law concerning Customer's use of the Service and customer preferences which are reflected in the choices that a customer makes among the range of services offered as part of the Service, the time that the customer actually uses the Service, the menus and features used most often by the Customer, and other information about a customer's "electronic browsing."

      Use of Information: Collecting information contained in transmissions made by Customer through the Service directed at Comcast, its Underlying Providers, Internet web sites, or other service providers to which access is provided as part of the Service, is necessary to provide the Service. Comcast's detailed business records generally are used to help make sure customers are properly billed; to send customers pertinent information about the Service; and for accounting purposes. Customer information is also used to execute requests and orders placed by customers with advertisers, merchants, and other service providers; to understand customers' reactions to various features of the Service or the Internet; and to personalize the Service based on the interests of customers. Such information helps Comcast improve the Service and uncover unauthorized access to the Service or Customer data and may be provided to law enforcement agencies in the event of such unauthorized access.

      Confidentiality of Information: Comcast considers the personally identifiable Customer information that is collected to be confidential. Comcast will disclose to third parties personally identifiable information that Comcast maintains related to customers only when it is necessary to deliver the Service to customers or carry out related business activities, in the ordinary course of business, for ordinary business purposes, and at a frequency dictated by Comcast's particular business need, or pursuant to a court order or order of any regulatory body having jurisdiction over matters which are the subject of this Agreement. Additional information regarding disclosure of personally identifiable information is described in the Privacy Statement which can be accessed through the Comcast High-Speed Internet Service home page.

    5. Re:This has to be illegal by tomstdenis · · Score: 3, Insightful

      Depends. The only reason tapping phones is illegal [at least in most countries] is because of the explicit right and expectation of privacy.

      If you shouted in public something you can hardly feel violated when others learn about it.

      The internet is inherently non-private. If you want a private connection use crypto. Otherwise, work under the assumption that everyone else knows everything you do on the net.

      Tom

      --
      Someday, I'll have a real sig.
    6. Re:This has to be illegal by Anonymous Coward · · Score: 0

      One of the ways any ISP can keep track of its customers' browsing habits is to log DNS requests. IF your ISP pulls this baloney on you, try using some other ISP's DNS servers.

    7. Re:This has to be illegal by mindstrm · · Score: 2

      The phone company keeps track of who you call and when.. is that illegal?

      Watching the traffic over their network to analyze it is certainly not illegal.

      Snarfing your passwords and reading your corporate mail.. that definately IS

    8. Re:This has to be illegal by bourne · · Score: 2

      One of the ways any ISP can keep track of its customers' browsing habits is to log DNS requests. IF your ISP pulls this baloney on you, try using some other ISP's DNS servers.

      Alternately, use dnscache from the djbdns package. It will go straight to the root servers in order to resolve domains, and keep a local cache for good performance. It also protects you from cache poisoning.

    9. Re:This has to be illegal by Anonymous Coward · · Score: 0, Offtopic
      "I'll bet you dollars to donuts that..."

      Mmm... DONUTS!

    10. Re:This has to be illegal by Anonymous Coward · · Score: 0

      Recent rulings have for some reason made a distinction between real mail (i.e. snail mail) and e-mail. A letter sent in an envelope is considered private and can't be opened by an employer- even if it's mailed from the company- while e-mail can be read by anyone who so chooses.

    11. Re:This has to be illegal by raju1kabir · · Score: 1
      Alternately, use dnscache [cr.yp.to] from the djbdns [cr.yp.to] package. It will go straight to the root servers in order to resolve domains, and keep a local cache for good performance. It also protects you from cache poisoning.

      Also, with many ISPs that have overloaded DNS servers, you'll get much better performance this way.

      And you can override annoying domains (doubleclick.net, etc.) with the records of your choice.

      --
      "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
    12. Re:This has to be illegal by yintercept · · Score: 5, Funny
      Comcast considers customer information that is collected to be confidential


      Of course they consider it "confidential". You get a lot more money when the information you're selling is confidential!!!!
    13. Re:This has to be illegal by HaeMaker · · Score: 1

      Actually, this is not illegal. It has to do with who owns the lines. They can't use any information collected in a court of law, but they can record packets traversing their own network.

      If you want them to stop, get a law passed.

    14. Re:This has to be illegal by raju1kabir · · Score: 3, Insightful
      The only reason tapping phones is illegal [at least in most countries] is because of the explicit right and expectation of privacy. If you shouted in public something you can hardly feel violated when others learn about it. The internet is inherently non-private.

      This is absurd. Internet traffic is no more "non-private" than a telephone call. The fact that means exist for people along the traffic path to intercept communications doesn't mean that they're allowed to. If that were the case, all laws governing phone tapping would be moot since the tapping would not be technically possible.

      --
      "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
    15. Re:This has to be illegal by friscolr · · Score: 2
      who wants to be the first to write an app that makes random requests to random domains constantly so as to screw up their database?

      a guy i know asked for something similar earlier today, but his request was...
      My vision is a tool that you download a list of "categories" such as: "pr0n", "web e-mail", "environmentalism", "news", "hacking", "mp3", etc... and for each category there are thousands of URLs that are just continuously requested

      i modified some spiders i had lying around and came up with a script that does google queries for terms you specify and then follows the searches returned. here is the script. It currently does no error checking and i havent tested it that much, just wrote it this morning, but it could be easily modified to do random queries.

      i wrote something that did random queries and created pages from that a few years ago. there are other people who've done similar, like JWZ's webcollage, which he also integrated into Xscreensaver, so running that screensaver will generate constant random traffic.

    16. Re:This has to be illegal by wizkid · · Score: 1

      Before we decide if it's legal or not, look at the terms of use paperwork that comstat had everyone sign up with. If it states that they can monitor or proxy your web browsing, then I'd guess there's nothing you can do. If they don't have anything like that in there contract, then I'd scream like hell. Then I'd leave. I don't need big brother watching my every move so they can sell it to the marketing scum.

      My recommendation is that everyone leave comstat's service. That's the best way to show your dis-approval to there big brother tactics. If a significant number of people drop thier service complaining about the privacy issues, then (maybe) they'll get the hint.
      W.Kid

      --
      I take no responsibility for what I say. Even though I'm never wrong :)
    17. Re:This has to be illegal by Anonymous+DWord · · Score: 2

      How about something like Crowds?

      --
      "If he thinks he can hide and run from the United States and our allies, he's sorely mistaken." Bush on bin Laden
    18. Re:This has to be illegal by Kalrand · · Score: 5, Funny

      >who wants to be the first to write an app that makes
      >random requests to random domains constantly so as to screw up their database?

      You mean actually follow the links on a slashdot story?

    19. Re:This has to be illegal by Anonymous Coward · · Score: 0

      From an earlier comment... (I know it's redundant)
      The phone company keeps track of who you call and when.. is that illegal?
      No, it's not... Not only that, but here in Oregon, Qwest decided that they could sell (that's right SELL) your calling patterns to marketers etc.

      That's right, for a measley $20K (I don't know how much...), I could know that you call Pizza Hut 13 times a month, and that right after calling Pizza Hut, you called some video store in a really bad section of town. Sure, I don't know exactly what transpired in those conversations, but I could probably guess. Tie that to some credit-card and bank transactions, and I got a really good idea.

      In short "NO IT AIN'T ILLEGAL" and no, "all your data belong to us."

      And our Judicial, Executive, and Legislative brances (for, by, and from "Big Business TM") will gladly bend you over for them!

      Cheers!

    20. Re:This has to be illegal by Anonymous+DWord · · Score: 2

      Confidentiality of Information: Comcast considers the personally identifiable Customer information that is collected to be confidential. Comcast will disclose to third parties personally identifiable information that Comcast maintains related to customers only when it is necessary to deliver the Service to customers or carry out related business activities, in the ordinary course of business, for ordinary business purposes, and at a frequency dictated by Comcast's particular business need...

      Uh huh. Like Phase 3: Profit!

      --
      "If he thinks he can hide and run from the United States and our allies, he's sorely mistaken." Bush on bin Laden
    21. Re:This has to be illegal by Anonymous Coward · · Score: 0

      Before we decide if it's legal or not, look at the terms of use paperwork that comstat had everyone sign up with. If it states that they can monitor or proxy your web browsing, then I'd guess there's nothing you can do. If they don't have anything like that in there contract, then I'd scream like hell.

      Whether or not the contract states any of this would have almost no bearing on any further proceedings in the US.

    22. Re:This has to be illegal by EngineOfCuriosity · · Score: 1

      If enough people munge data,with programming that spits out random urls and web searches while your machine is idle,making the information "worthless"to marketers then the incentive to sell our information will hopefully go away.

    23. Re:This has to be illegal by blibbleblobble · · Score: 1

      Didn't crowds close down? Their site is displaying some out-of-date message about crypo export laws.

    24. Re:This has to be illegal by CynicTheHedgehog · · Score: 1
      The phone company doesn't tap converstations, but they sure as hell have a database of which line called which number, when, and for how long


      The two differ fundamentally. First, there is no centralized database of phone numbers. Each telco can only really identify its customer based on NPA and NXX (area code and prefix) and thus assign billing charges. Secondly, this is only used for billing and in cases where law enforcement agencies become involved. Lastly, the call traces that appear on telephone billing records don't contain any information regarding what the call was about, nor does it contain sensitive information such as passwords or credit card data.

      Comcast is really crossing the line, here.
    25. Re:This has to be illegal by EMH_Mark3 · · Score: 1

      "Comcast reserves the right to drain the life savings of it's users and/or get rid of their pityful selves and/or family members."

      Just because it's in the TOS doesn't make it legal.

      --
      Burn the land and boil the sea, you can't take the sky from me
    26. Re:This has to be illegal by tomstdenis · · Score: 1

      You have to recall alot of stuff you're doing are not on commercial sites.

      Goto my website, I keep logs. Is that itself illegal?

      Go through mysite [say I was running a chat server or relay] can I not log stuff on *MY* computer?

      I think ISPs *should* log traffic since it helps catch a$$holes that spam/cause havoc.

      I think ISPs *should* log traffic, I also think ISPs *should* keep that confidential. Even to people sending abuse@ emails.

      Tom

      --
      Someday, I'll have a real sig.
    27. Re:This has to be illegal by Com2Kid · · Score: 2

      The information is ALREADY useless.

      Quite frankly if they just asked me I would be more then willing to SUBMIT this information TO them.

      Why?

      BECAUSE I AM SICK AND TIRED OF UNTARGETED ADVERTISING.

      I would be MORE then pleased if I got to see some GOOD ads for products that I actualy WANTED.

      Being male, that series of pop up ads for breast enlargement that was going around on the net awhile ago was insanly stupid. (besides, those ads have what, a 50% market penetration at MAX? Bleh, stupid.)

    28. Re:This has to be illegal by Anonymous Coward · · Score: 0

      Someone hasn't discovered the </a> tag... :-p

    29. Re:This has to be illegal by Anonymous Coward · · Score: 0

      Unfortunately, this doesn't help people using Windows. If anyone could find a DNS casheing program for windows that actually works, I'd be most thankful...

      I know how it would be best done... but lack the programming knowledge and the compiler to do it. :C

  3. Isn't this just a normal Transparent Proxy??? by tupps · · Score: 5, Informative

    Both Cable Internet Providers and I am sure many other ISP's in Australia use Transparent Proxies.

    Much easier to setup on the client side and you catch people who leave out the proxy information.

    The fact that the server has other capabilities doesn't mean that they are actually using this stuff. If someone can show me a link to the page where I can buy the marketing data, *then* i will believe you.

    This is just speculation.

    --
    Go out and get sailing!
    1. Re:Isn't this just a normal Transparent Proxy??? by bitbin · · Score: 1

      exactly... where does the article get this information from:

      "Apparently they aren't using it to maximize bandwidth, because it's not configured to serve cached data."

    2. Re:Isn't this just a normal Transparent Proxy??? by jc42 · · Score: 1

      Testing for caching is fairly straightforward. For example, I have login accounts on several remote machines where I can put up web pages. To learn whether my home ISP is caching, I login to one of my remote accounts and to a tail -f on the server's access_log file. Next, I fetch a page using the browser at home. I see the GET appear on the remote server's log. I hit the Reload button. I see a second GET appear on the remote server's log. I conclude that nobody along the route has cached the page.

      Maybe I hit Reload a few more times, to cover the remote possibility that caching is done only on a string of requests for the same page.

      There are lots of ISP behaviors that can be detected easily if you have access to logs on a few remote machines.

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
    3. Re:Isn't this just a normal Transparent Proxy??? by Sloppy · · Score: 1

      I see the GET appear on the remote server's log. I hit the Reload button. I see a second GET appear on the remote server's log. I conclude that nobody along the route has cached the page.

      Uh... I wouldn't trust that test. I think reloads pass something in the header that says, "I don't want to read from cache." I know my local squid (which isn't transparent, but I don't think that matters) intentionally cache-misses when I reload.

      A better test would be to load the page with another browser.

      (And of course, make sure you're not POSTing anything (e.g. cookies) but you probably already know that.)

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    4. Re:Isn't this just a normal Transparent Proxy??? by raju1kabir · · Score: 1
      Uh... I wouldn't trust that test. I think reloads pass something in the header that says, "I don't want to read from cache." I know my local squid (which isn't transparent, but I don't think that matters) intentionally cache-misses when I reload.

      Is anyone else floored at the thought that someone savvy enough to perform this test would actually confound the results by using their web browser to send the GET request?

      --
      "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
    5. Re:Isn't this just a normal Transparent Proxy??? by tupps · · Score: 1

      First off, there is a big disclaimer in the "Apparently" at the start of the scentance.

      Before this statement they are speculating what it is being used for. My guess is that they don't have much clue as to what is going on, and are just guessing.

      I would like to know how they know it is not configured for caching. I would also hazard a guess that if it is not configured for caching that they may be just testing the boxes before turning on the caching.

      --
      Go out and get sailing!
    6. Re:Isn't this just a normal Transparent Proxy??? by hlprmnky · · Score: 1

      What constitutes a sufficient "string" of requests for a Comcast server in a large urban area, tho? Maybe they're caching the local newspaper front page, CNN, et cetera, but your measly ten or fifteen GETs are beneath their notice. DL'ing the page and keeping it on a box somewhere might be an investment that's only worthwhile to them for 100, or even 1000 local requests, *especially* if they're still testing the setup and don't have full server capacity installed yet.

    7. Re:Isn't this just a normal Transparent Proxy??? by Anonymous Coward · · Score: 0

      Hell yea - I'm with him: use telnet to connect to port 80 and send the "get /" and such by hand. That way, you're sure the browser's not doing anything strange. It's more fun that way anyways...

    8. Re:Isn't this just a normal Transparent Proxy??? by zcat_NZ · · Score: 2
      I'm not sure of the exact details, but when I deliberately 'refresh' a page, it forces the cache here to refresh too, and I can't imagine that squid or any other cache would behave differently just because it was listening on port 80 rather than port 3128.

      But why bother reloading at all? just check that the connection came directly from your IP at the time. If it's being proxied, the connection the web server sees will -always- be from the proxy and not directly from your IP.

      Actually you don't even need your own server to test this. There's a page at junkbusters that tells you (amongst other things) the IP you connected from. If the IP junkbusters gives you isn't the same as the one ifconfig thinks you have, then there's a proxy somewhere

      Finally, in reply to another comment about traceroute.. http uses TCP port 80 (https uses a higher port, but since everything but the IP is encrypted and none of it can be cached, there's little point in proxying it) , traceroute uses UDP on some other port, and ping uses ICMP echo packets. Apples and oranges..

      --
      455fe10422ca29c4933f95052b792ab2
    9. Re:Isn't this just a normal Transparent Proxy??? by jc42 · · Score: 1

      Heh, heh. Yah; I'd do something similar. But I wouldn't bother with a telnet and a GET; there are any number of command-line tools that let you just give the URL and you get back a blow-by-blow account of what the tool sees. I have several, including one that I wrote myself (so that I could make sure that it told me everything interesting).

      But that all seemed a bit wordy for a basic answer to "How can you test for caching?"

      "The details are left as an exercise for the reader." ;-)

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  4. Back the Scare-Mongering Truck Up by beee · · Score: 1, Insightful

    The page says nothing about reselling it to marketers, simply that they are monitoring it. Let's not jump the gun.

    --


    + Donald Gunth
    + Email: dgunth@quicktek.net
    "Caffeine is the greatest lubricant ever created." -ESR
    1. Re:Back the Scare-Mongering Truck Up by BuffPustule · · Score: 1

      Actually, the terms of service shown in a post above say that they reserve the right to do anything with the information as part of their business.

      I always thought this technique for collecting very precise surfing habits (as well as other uses of the net) was far superior to the dorky cookie tracking set up by DoubleClick et al. I'm surprised no one has used this technique sooner.

      It does make me sad that Zero Knowledge killed their cloaking service...

      Anyone caught reading or posting to Slashdot is a likely surveillance candidate for various governmental (and extra-governmental) agencies.

      ~~~
      Confidentiality of Information: Comcast considers the personally identifiable Customer information that is collected to be confidential. Comcast will disclose to third parties personally identifiable information that Comcast maintains related to customers only when it is necessary to deliver the Service to customers or carry out related business activities, in the ordinary course of business, for ordinary business purposes, and at a frequency dictated by Comcast's particular business need, or pursuant to a court order or order of any regulatory body having jurisdiction over matters which are the subject of this Agreement.

  5. Copyright to the rescue by Anonymous Coward · · Score: 4, Funny

    My packets are copyrighted, so legally they can't copy and resell them without my written authorization.

    1. Re:Copyright to the rescue by Indras · · Score: 0

      My packets are copyrighted, so legally they can't copy and resell them without my written authorization.

      Even lost packets?

      --
      The speed of time is one second per second.
    2. Re:Copyright to the rescue by Elwood+P+Dowd · · Score: 2

      Written authorization? Like, for example, your signed terms of service?

      --

      There are no trails. There are no trees out here.
    3. Re:Copyright to the rescue by NanoGator · · Score: 2

      Hmm...

      I wonder what would happen if I went to http://www.iexplicitlyprohibittherecordingofthisur lasitisanoriginalcopyrightedwork.com ....

      --
      "Derp de derp."
    4. Re:Copyright to the rescue by TheChimp · · Score: 1

      Seeing that it's more than 63 chars (probably - I couldn't be bothered to count) it might get dropped somewhere ;-)

    5. Re:Copyright to the rescue by CygnusTM · · Score: 1

      Funny, but since they are only selling "excerpts," i.e. just the URLs, it would probably be considered "fair use."

    6. Re:Copyright to the rescue by NanoGator · · Score: 2

      That's why I run-length encoded it by not using the space bar!! =D

      --
      "Derp de derp."
    7. Re:Copyright to the rescue by Anonymous Coward · · Score: 0

      Who ever signed a terms of service agreement with comcast?? I sure as hell didn't when they hooked me up.

  6. One more reason to go with DSL by base3 · · Score: 1
    with your local phone company, if you can. While local phone companies may suck in some ways, you can bet they're acquainted with the defintions of such terms as "wiretap" and "common carrier" and are more likely to only try Comcasting you when presented with a valid subpoena or warrant.

    It's the difference in culture between the telecommunications and entertainment industries, I think.

    --
    One CPU cycle wasted on digital restrictions management is ONE TOO MANY.
    1. Re:One more reason to go with DSL by Anonymous Coward · · Score: 0

      Also hopefully they are familiar with the carrier grade - i.e. 99.999% availability. I don't think you get quite get that with non-commerial accounts, but phone lines are pretty darn reliable.

  7. Whiner by Sloppy · · Score: 2

    No evidence that they're doing anything wrong, just that they are using tools that "allow" them to. Boo hoo, Comcast is using a transparent cache and they could abuse it.

    Afraid they might actually do it? Then https and check your certs.

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    1. Re:Whiner by Anonymous Coward · · Score: 0

      Fine, if you're not fazed by the explicit legaleze that warns you to bend over, and you trust them so endlessly that you believe they would reserve those rights and then not use them, then YOU join their service.

      Meanwhile, those of us with self-respect will probably continue to keep an eye on our rights and abuses thereof.

  8. This is not a story... by DaSyonic · · Score: 5, Informative

    I think the fact that this was mailed to bugtraq yet it apparantly got denied is proof of that...

    Many ISPs do transparent caching. Transparent caching at ISPs is more than acceptable. It's not acceptable when major backbones do it, as has happened in the past.

    The fact that they can log what you do is just a side effect. The same can be done WITHOUT transparent caching. The 'author' says they added hardware just for this. Well of course they did! They're just trying to speed up access without needing as big of a link needed without using transparent caching.

    And at any rate, I'm surprised this got posted. It's just some guy posting to two mailing lists, which got denied at that!

    Ultimately though, I feel ISPs should provide a means to remove you from having your link transparently cached. If they do that, then you can't blame them for trying to save bandwidth. The results of a transparent cache can be substantial!

    --

    Linux: Because a PC is a terrible thing to waste.
    James Brents
    1. Re:This is not a story... by Sabriel · · Score: 3
      Many ISPs do transparent caching. Transparent caching at ISPs is more than acceptable.
      The post says "Apparently they aren't using it to maximize bandwidth, because it's not configured to serve cached data" ...

      So yeah, transparent caching is good, except that's NOT what this Comcast server is doing according to the poster.

    2. Re:This is not a story... by Anonymous Coward · · Score: 0
      I don't consider transparent caching acceptable. If they want people using a proxy, have them configure it in their software. The ISP could have their setup program configure the proxy when the service is installed (90% of users will just leave it turned on, unless it causes serious problems and someone tells them to turn it off).

      Part of my problem with proxies is that, in my experience, they usually make browsing slower. Most of the pages I view are dynamically generated, and this just adds to their latency. Some ISPs don't give enough bandwidth to these boxes either, making port 80 slower than any other port. And if the server goes down, you're screwed - you can't access any web sites at all.

      Also, the proxy mentioned in the Vuln-dev thread doesn't even work correctly. No matter what IP address you send your packets to, the proxy will look at the HTTP "Host" header, and send it to the computer that references (so you could send a packet to 99.99.99.99:80, send a "Host: slashdot.org", and read Slashdot). This means the proxy is confusing high and low level protocols, completely disregarding the OSI model and internet standards in general.

      I heard a while ago about an ISP (CBNnet in Indonesia) using an evil transparent proxy. Users would start downloading, and the proxy would intercept their downloads after a few minutes, open up several connections to the web server, and start hammering the server with segmented downloads. This puts a huge load on the web server, and the domain has been banned from some web sites because of that (after the site admins noticed the load). If it was a regular proxy the users could turn it off, but right now there's nothing they can do.

    3. Re:This is not a story... by DaSyonic · · Score: 2

      That's why I stated that ISPs should give the option to turn it off. If they FORCE transparent caching, or don't do it properly, then yes, you should go with another ISP. But unless it's broken or you have a valid reason, using transparent caching is all good. And don't say they should have users do anything. Most users are dumb, and the benefits to transparent caching would not be noticed. Let the smart ones turn it off, and then use it on a case by case, and machine by machine basis.

      --

      Linux: Because a PC is a terrible thing to waste.
      James Brents
    4. Re:This is not a story... by drwho · · Score: 1
      I think the fact that this was mailed to bugtraq yet it apparantly got denied is proof of that...


      Hardly. Bugtraq, ever since being co-opted by security focus, has it's own agenda. If a moderator let's something through that serves the public as a whole, that's a coincidence.


      Of course, my experience with this problem was over a year ago, and I've heard they have new moderators now. I could be wrong. But I am probably not.

    5. Re:This is not a story... by Anonymous Coward · · Score: 0
      The point was that dumb users will use the setup CD that their ISP gives them, which could set up the proxy automatically. For example, the @Home setup software automatically chooses a local proxy and configures Internet Explorer to use it. That works fine, most users don't even notice it - @Home is doing nothing wrong, and isn't breaking any standards.

      Newer versions of Internet Explorer also support "Web Proxy Auto-Discovery Protocol". They look for a machine called "wpad" in their domain, and get proxy settings from it. That's even easier to set up, and shouldn't require any client configuration.

      How should the ISP give users an option to disable this? Would they have to phone tech support, or maybe fill out a web form? Would the decision to stop proxying have to be approved by someone?

      Normally I'd have no problem going through a proxy (I might disable the proxy for certain dynamic sites, which is easy if you're using Junkbuster). But if the proxy is down, or slow, I'd like to turn it off, without calling tech support (I'll wait on hold for 30 minute, the first support person won't have a clue what a "transparent proxy" is, the next person will tell me they're not authorized to disable it, I'll wait on hold some more, speak to a manager, ...). And using a web site to disable the proxy wouldn't work too well if port 80 stopped working.

    6. Re:This is not a story... by Anonymous Coward · · Score: 0

      You just need to make several requests to a web server you operate, and check it's logs to see how many requests it got. If the proxy was caching, the web server would only get one hit.

    7. Re:This is not a story... by DaSyonic · · Score: 2

      I agree to an extent, having had many posts rejected. Before security focus, it was a good mailing list, and was even after security focus. Now there is a new moderator, who lets a lot more stuff (junk if you ask me) through.

      At any rate, this guy's arguement is not much more than a troll, at least in my opinion.

      --

      Linux: Because a PC is a terrible thing to waste.
      James Brents
    8. Re:This is not a story... by gibodean · · Score: 1

      Actually, transparent caching can be a pain for someone testing their web page, if they want to do lots of changes in a short space of time, and check them. I was having all sorts of problems with my ISP's transparent proxy.

    9. Re:This is not a story... by Anonymous Coward · · Score: 0

      A slashdotter did just that. Read back a few comments on the main page for this topic.

    10. Re:This is not a story... by Anonymous Coward · · Score: 0

      The one problem here is that the author claimed this "transparent cache" did not, in fact, cache any content. My take on this is that he probably was testing against an external website and examining the logs on that server. Maybe it was even stripping the cache-relevant headers, so even the down-stream browsers wouldn't cache the objects (kinda stupid idea, but possible).

      Still, his claims *do* need more information to be substantiated and any guess at the company's motivation is a WAG at this point... Knowing how most companies work, they think they are caching content to speed up delivery for their customers, but instead screwed up the configuration of their caches. :-)

    11. Re:This is not a story... by Anonymous Coward · · Score: 0

      It's no LONGER a story:
      http://digitalmass.boston.com/news/2002/02/13/co mc ast.html

  9. In away, I dunno... by AltGrendel · · Score: 2

    ...what the big deal is. This one's been coming down the road for a long time. I KNOW it's a shame that it's happening. It could be construed as an invasion of privacy, to put it mildly. But for goodness sakes. If you can't stand the heat get out of the kitchen! Use a modem. Get local DSL. You actually can, if you SEARCH for it. Yea, whatever.

    --
    The simple truth is that interstellar distances will not fit into the human imagination

    - Douglas Adams

    1. Re:In away, I dunno... by Anonymous Coward · · Score: 0

      "You actually can, if you SEARCH for it."

      No you can't. The phone company insists on using 1988 technology and says you have to be less than 18K feet from the POP.

      Liars.

      What they mean is
      "We won't deploy anything more advanced than tin cups and string. sorry".

    2. Re:In away, I dunno... by bricriu · · Score: 2

      Yeah, except what happens when Verizon starts doing the same thing? Oops, guess I'm pretty screwed now.

      --

      AHHHHHHH! I'm burning with goodness again!
      - Reakk, Sluggy Freelance

    3. Re:In away, I dunno... by transcend.ca · · Score: 1

      Well, considering that not everyone lives in a big city with many broadband service providers to choose from, you can't always rely on the "buyer beware" system for internet service.
      Also, while I don't necessarily care if they catch http headers, if ISPs were to modify them as they come back, putting ads where there should be done, it makes you wonder about the rawness of your connection. Are you getting Internet or "internet"?

    4. Re:In away, I dunno... by Greyfox · · Score: 2

      How do you know the ISP you sign on with for DSL is any more trustworthy? Hell, Joe Average User with Qwest thinks that MSN is his only choice.

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    5. Re:In away, I dunno... by GodLived · · Score: 1

      The practicality of monitoring a large stream of packets sure outweighs the possibility of invasion of a specific person's privacy. In other words, are they interested in Little Ole Me so much that they'll log all my packets, and trace my behavior, or are they just trending the entire population for likes/dislikes? I could almost agree with packet interception if it is for the purpose of improving quality of service. I think we're all just terribly shell-shocked of possible rights violations due to the behavior of well-known corporations, e.g., MS, comcast, the phone company, etc.

  10. Well, well... by Scoria · · Score: 1

    For those who haven't ever treated your ISP's machines as hostile by default (e-mail server, proxies, etc.), here's your opportunity to do so.

    This is yet another reason to employ some type of anonymizing software. I would say that using https is secure; however, they can still ascertain that you've contacted the webserver on port 443, though they can't easily sniff your query or the results of it.

    However, I am still questioning the article's vadility. There isn't a processor intensive way to do this (sniffing all of your users' data to port 80 or 443/tcp on a broadband network is something I'd consider both expensive and probably processor intensive) unless the data is logged by a proxy server and resold at a later date. This is certainly a possibility; many cable networks recommend (a few even require) that the end user retrieve web pages via their proxies.

    --
    Do you like German cars?
    1. Re:Well, well... by Scoria · · Score: 1

      *validity :p

      --
      Do you like German cars?
    2. Re:Well, well... by Scoria · · Score: 1

      I completely forgot to mention the possibility of Comcast utilizing transparent proxies on their network.

      Considering the fact that I use one on my LAN for certain connections, this shouldn't have eluded my mind. Bleh.

      --
      Do you like German cars?
    3. Re:Well, well... by Anonymous Coward · · Score: 0

      For those who haven't ever treated your ISP's machines as hostile by default (e-mail server, proxies, etc.), here's your opportunity to do so.

      Speaking as the Sysadmin for a small ISP, this is a VERY stupid thing to do.

      Considering them "untrusted" - yes. But "hostile" - NO!

      I can't count the number of problems that I've had to deal with when customers call our help desk because their "internet stopped working" after they install some lame-ass piece of "firewall" software (usually Black Ice defender, but there are others.)

      You see, they go to check their email, and they see an inbound connection attempt to TCP port 113, and they immediately "Permanently deny all traffic from this host"

      Then they wonder why they can't get their email any more.

      Or broadband DHCP clients who deny all inbound ICMP echo-request (ping) packets, and then wonder why their connections stop working after awhile (our DHCP server issues a PING before assigning an address, to ensure that it doesn't give out an address from a host that forgot to renew its' lease - if it gets an address, then it knows that the IP address is still in use.)

      Treating your ISP as "untrusted" (log everything, deny nothing) is a good thing - treating them as "hostile" (deny suspicious traffic) is very, very bad.

  11. New service packages by hex1848 · · Score: 4, Informative

    I got forwarded this by one of my buddies at work. At this prices its plain sick that they also want to sell your usage statistics to the SPAMERS. On top of that I've been told that they want every computer on there network using proxy clients in order to connect.

    I'm glad sprint just hooked up DSL in my area, I'm switching providers.

    According to insiders at Comcast there will be three tiers of service. The current service will be called Silver and it will be 1500/128 for $49.95 plus modem rental. Yes that is true, they are planning on a $10 price increase within the next year after the transition is complete and the merger with AT&T Broadband Internet is finalized. Comcast doesn't want to mess with the rates right now until they get regulatory approval for the merger. But the S.O.P. at AT&T and Comcast is a price increase after a merger. Look at what Cable rates did after the Mediaone transition.

    Gold service will be 1500/300 and will allow VPN access and something they are calling priority traffic. This is the old Pro service. The cost will be $99.95. If you are a gamer used to the old MediaOne performance, this Gold level should get you back close to the perf you had with the old system. And yes that means you will be paying double for the same service you had last year.

    The new low price option is Bronze. Expected to be 128/64 or maybe 256/128 it should be priced at $29.95. This is the one that is most in the air. I haven't seen a bronze config file yet to see what they are planning.

    Modem rentals will be $5 and may increase to $7.

  12. Illegal or not? by Penguinoflight · · Score: 1, Interesting

    I personally don't like the idea of people sniffing an internet connection, but I do see a difference between a phone.

    Your phone company is not chosen by you, the only way you can change phone companies is to move. However with a broadband internet connection, it's different.

    Most places who get one broadband provider get several, I think they call it defence(i.e. don't let your competition expand in one area while you expand in another area). Therefore you have a choice to use it or not.

    --
    "And we have seen and do testify that the Father sent the Son to be the Savior of the World"
    1 John 4:14
  13. What the? by mystery_bowler · · Score: 2

    First of all, have their customers been notified of this? Are they aware of the monitoring? Has it been explained to the customers in understandable language, not legalese? If the answer is "No" to any of these questions, then I think this company is headed down the short path to being sued.

    Likely, they want to generate detailed customer profiles so that they can sell more targeted advertising (after all, highly targeted advertising is what sells for the most money). But even at that, it's an annoying practice that should be explained to the customers.

    Even assuming they notified their customers (which I don't believe they did), though, it's going to be a hard sell to convince customers that their passwords (which are often not encrypted) as safe with them. They'd best stop this practice while they're ahead and no one has taken legal action. It reeks of a poorly-thought-out marketing/management decision.

    --

    My sigs always suck.
    1. Re:What the? by Anonymous Coward · · Score: 0

      If you're on the internet, you should assume someone is logging every packet, reading you unencrypted email, etc. If this is a shock to you, you need to get off the internet.

      I'm not saying its good that Comcast might be doing this, but you have to assume someone is. If this is what it takes for people to realize that Big Brother is always watching, then maybe this ain't so bad.

    2. Re:What the? by mystery_bowler · · Score: 2

      For the most part, I agree with you. I fully accept the fact that my ISP logs what I'm accessing. For legal and law enforcement reasons, that only makes sense. What I'm more concerned with is the clarity of Comcast's decision here. Customers need to know that their activities are being logged (something I agree they should already understand) and that those logs are being analyzed so that they can be exposed to targeted advertising.

      Also, if Comcast is indeed capturing packets (not just request logs), then the customer needs to know that their ISP is storing things like unencrypted passwords. There's a big difference between packet storage and request storage.

      --

      My sigs always suck.
    3. Re:What the? by ryanwright · · Score: 2

      I fully accept the fact that my ISP logs what I'm accessing. For legal and law enforcement reasons, that only makes sense.

      It does?

      If I put a camera in your bedroom to make sure your wife never gave you a blow job (that's sodomy and is illegal in many states), would it make sense "for legal and law enforcement reasons" ??

      If I listened to all of your phone conversations and logged all of your IRC chats to make sure you were't cheating on your wife (that's adultery and is also illegal), would it make sense?

      Do you really want a third party acting as a proxy for the thought police, watching your every move? "Uh oh. That mystery bowler guy is up to no good again. He's visited right wing news sites 5 times this morning, researched firearms, and topped it off with a healthy dose of pr0n from hotpu$$y.com. Better setup a swat team, we don't need the likes of him in our community."

      ISPs have no right to watch what you do, ESPECIALLY if they're doing it for "law enforcement reasons." Just like your neighbors have no right to peek in your window. Just like your phone company has no right to tap your phone line without a warrant. There is an expectation of privacy here. If you've done something wrong and the police get a warrant, fine, they can watch you. But to watch you 24/7 just in case you do something wrong is bullshit.

      --
      -Ryan, with the unoriginal sig
  14. It's pretty much a done deal by Anonymous Coward · · Score: 0, Troll
    The IPEC investigated this in Canada last month, and has already decided to file suit. This is egregious.

    http://http://srd.yahoo.com/business/news/canadian /electronic/technical/francais/firstwatch/2002/jan uary/montreal/privacy/investigation/legal/watch/co mcast.html

    This should get resolved pretty quickly in the Candian courts. Some of the prosecutor's points apply to the US as well!

    1. Re:It's pretty much a done deal by Anonymous Coward · · Score: 1, Informative
      Watch out -- redirect to something called oralse.cx, which failed to load before I whacked the close button. Asshole. Oh, wait. Not an asshole. I don't know what it was. But the poster is an asshole.

      ~~~

    2. Re:It's pretty much a done deal by Anonymous Coward · · Score: 0

      Try letting it load some time ... it isn't what you think it might be.

    3. Re:It's pretty much a done deal by tkrotchko · · Score: 2

      Don't be such a whiner. Its just a hot, furry pussy.

      --
      You were mistaken. Which is odd, since memory shouldn't be a problem for you
    4. Re:It's pretty much a done deal by Anonymous Coward · · Score: 0

      Mmmm...young pussy...I like, I like.

  15. Evidence, please? by 1010011010 · · Score: 5, Informative

    How do we not know they're just implementing a web cache to save money and provide better service? Lots of ISPs do this. Why page to get the pictures from the homepage of cnn.com 458,765 times an hour when once will do?

    This allows them to monitor and change (or insert ads into) what you read.

    Posh. Fear-mongering. Come back with some evidence -- and I'll be as against it as the next guy. And if they are actually inserting ads, then they'll probably be in court with CNN, Disney, etc, so forth, for modifying and distributing copyrighted material.

    Interestingly, regardless of what IP you address the packet to, the Inktomi Traffic-Server reads the Host: field to determine where to send the packet. I sent several packets from my home machine to one of my office machines, inside the packet was "Host: www.comcast.net". Comcast illegally intercepted, misinterpreted and altered this packet, and sent it to www.comcast.com. So, you might say there's a bug in this evil Inktomi Traffic-Server thing.


    Oh, shut up. That's how a transparent proxy works. I suppose the Linux facilities for transparent proxing -- available for years now -- are also evil?

    Where's my clue-by-four...

    --
    Napster-to-go says "Fill and refill your compatible MP3 player", which is a lie. It's not MP3. It's WMA with DRM.
    1. Re:Evidence, please? by geschild · · Score: 1
      Oh, shut up. That's how a transparent proxy works. I suppose the Linux facilities for transparent proxing -- available for years now -- are also evil?


      No they're not. But as with any tool, be it a
      hammer, a gun or a web-proxy, the danger does not
      explicitly lie in the tool but in the use that's
      made of it. Even if this is some sort of troll you
      better put your clue-by-four somewhere sensible
      because it's the fact that you can't influence it
      that's bothering me and others. If this story pans
      out to not be true at all that doesn't mean that
      other backbones don't use it without means of
      circumventing it and it's still bad. Very bad.

      _________________
      --
      Karma? What's that again?
    2. Re:Evidence, please? by Frank+T.+Lofaro+Jr. · · Score: 2

      It *should* be using the IP address of the packet, not the Host header. Yes, a transparent proxy does know what the original IP destination is.

      This method is more technically correct - and doesn't hose over people that need to have a host header mismatch the DNS IP. Why would someone need that? Let's say I have www.foo.com and a few other sites hosted (virtual servers - same IP) on xxx.xxx.xxx.xxx. www.foo.com resolves to xxx.xxx.xxx.xxx. I have a test system on yyy.yyy.yyy.yyy. I configure the client I use for testing to connect to yyy.yyy.yyy.yyy for www.foo.com, but the proxy connects me to xxx.xxx.xxx.xxx. So much for my testing.

      --
      Just because it CAN be done, doesn't mean it should!
  16. Simple Solution by Rebel+Patriot · · Score: 1

    Get every geek on slashdot to ping flood 68.34.76.99! Better things than this have been /.'ed before!

    --
    Slackware forever. Honestly, what else would you trust when it absolutely positively has to be stable, secure, and easy
  17. Hold your horses... by Calrathan · · Score: 5, Insightful

    Now wait a second. Before we all flip out and start bashing ComCast, lets realize a couple things.

    Number one, this guy just got transitioned. A lot of people all over the country have been going through the same thing, and not everyone is seeing the same thing as him. As 'hostman' from the MESH (Michigan Engineering Software and Hardware http://misc.eecs.umich.edu/) discussion email list wrote:

    "This whole thread got me a bit peeved, so I went home and ran a few tests. I was unable to find any evidence of the packet modification described. It is possible the described issue is not an issue here in A^2, as we 'transitioned' from MediaOne's service, not @Home..."

    Secondly, your ISP has the right to monitor traffic to ensure quality of service. Just because the caching part of the server is not currently running, it does not mean that they aren't phasing it into the system. At this point it's just speculation. They might even have more rights to monitor what you're doing, depending on your service agreement. Read it.

    Lets get some REAL evidence of what's going on other than this hear-say. Someone show us some modified packet headers, and someone else reproduce those results, and MAYBE I'll believe it then.

    1. Re:Hold your horses... by PoiBoy · · Score: 1
      No, you hold YOUR horses....

      I live in Ann Arbor, too, and Comcast has totalled screwed us over. Before the transition I was easily getting speeds close to 1500/384 except at peak times, when they were slightly lower but nevertheless perfectly acceptable.

      I've been monitoring my speeds closely for the past month and a half. I have never gotten better than 400 download, and usually it's in the 250kbps range.

      Maybe in fact you don't even use the cable modem all that much and rely on a machine at umich.edu to do all of your browsing. Let me tell you, this service has really started to suck terribly.

      You wrote:Lets get some REAL evidence of what's going on

      Ask your neighbors about their broadband "experience" in the past couple of months. I can see a few days or a week of slow service during the transition, but either they are completely in competent high school dropouts or they are up to something else.

      --
      Sig (appended to the end of comments you post, 120 chars)
    2. Re:Hold your horses... by jandrese · · Score: 3, Interesting

      After the switchover we noticed a big hit too. I suspect it might have something to do with the usenet servers now being outside of the network. Usenet seems to consume an enormous amount of bandwidth at Comcast, and since you have to jump completely out of their network now, I suspect their backbone connections are saturated.

      This might be "fixed" once they either kill the usenet servers entirely or set up new ones inside their network like a sane ISP. Most people on the net are assuming the former will happen (which won't save as much bandwidth, since the heavy usenet users are likely to get external services). Your best bet at this point seems to be to pray that Comcast sees the light with Usenet and just buys the old servers from @home. If you've lead a clean life they might even announce something one way or the other before the switch off date (coming RSN).

      --

      I read the internet for the articles.
    3. Re:Hold your horses... by Calrathan · · Score: 1

      That might be true, but its beside the point. I also was having major issues with ComCast after the switch over and spent hours of my time on the phone with both tech support and helping multiple aquaintances who got screwed over, but having bad service/support and alleging your ISP is monitoring your activity in an illegal manner are two totally separate issues.

      Slow Connect != Privacy Invasion

    4. Re:Hold your horses... by KillerShrew · · Score: 1

      For the record, comcast was transparent proxying Ann Arbor for approx three days at the start of Jan. The servers were *really* broken (i.e. all ports but 80 worked tolerably well for me, things like cnn.com and etrade were inaccessible without setting up a public non-comcast proxy), a trip to the dsl reports forum and a look at my logs verifies this. The proxies are off for now in A^2, but comcast has been unwilling/unable to confirm their existence when I asked, and there is no assurance that they will not be turned back on.

      An amusing sidenote: I played around with my proxied web awhile, many anti-comcast sites were loading *really* fast (i.e. were cached)...

      ...they also have some issues with monitoring software included on their transition cd (at least for those users who recieved an unbroken one), but that's another story. Too bat it just wouldn't install on my linux box ;-)

  18. I really hope this isn't true by JeffM2001 · · Score: 1

    While it is perfectly possible that this is false, if it is true it is one of the worst invasions of privacy i've seen yet, and there has been alot of them. As a Comcast user (victem?) I can say that there is nothing in there privacy policy about any packet sniffing at all. The last thing I want is to have a company with the terrible reliability that Comcast has to have posession of a complete lof of websites I visit. If this is true Comcast should be shut down or at least severely reprimanded

  19. Proof? by tetrad · · Score: 2
    Is this just speculation or what? There seems to be no verifiable evidence presented that Comcast is in fact logging its customers' activities. I'm a (not entirely satisfied) Comcast customer, so in a way, I'd like to believe the worst about them, but this guy doesn't describe what he's "discovered" that makes him think they are playing big brother. It's just a bunch of accusations with no proof.

    Of course, ISPs have access to pretty much all network traffic (you think your packets magically transport themselve to and back from slashdot?). And it would not be difficult at all to log everything that passes through the network. (You certainly don't need an Inktomi system, although maybe it helps, I dunno.) Probability is that there's at least some ISPs out there monitoring their customers invasively. Maybe Comcast is in fact doing it. But this article is simply not convincing.

    1. Re:Proof? by Sabriel · · Score: 2
      Step 1. Create remote account to host some data. Use local account via the "transparent" proxy to download the hosted data. Check remote account logs to observe download.

      Step 2. Repeat download requests. If remote account does not have to download the data again, but the data is still received by local account, "transparent" proxy has served the data from its local cache.

      Caveat: make sure data isn't being cached by someone else's proxy inbetween the two accounts.

    2. Re:Proof? by Anonymous Coward · · Score: 0

      Step 3 : Profit.

    3. Re:Proof? by sourcehunter · · Score: 2

      Great, but did HE do that? He gives no documentation, only accusations.

      --

      quis custodiet ipsos custodes - Juvenal
  20. My Question is.... by jjonte · · Score: 1

    How do the exec's let things like this happen? Surely the understand the importance of customer loyalty? I'm a comcast customer, and when i move here in 4/5 months...i'm going sattelite and DSL. NEVER COMCAST AGAIN!

    I'd like to get the email addresses of their executive commitee....anyone know'em? :)

  21. This could be a big oops for Comcast by Joe+Decker · · Score: 5, Interesting
    If they're collecting the data themselves, instead of using a third party, I believe they would be in direct violation of the Cable TV Privacy Act of 1984.

    While IANAL, I work in the digital television middleware industry and have been involved in making sure that we do not inadvertantly let our customers run afoul of that precise law. It's not just the law, it's a good idea.

    1. Re:This could be a big oops for Comcast by akb · · Score: 2

      I would like to agree with you but that statute specifies a cable service. The FCC is considering how to classify cable modem services, they'll probably not classify them the same as cable services.

    2. Re:This could be a big oops for Comcast by Joe+Decker · · Score: 1
      Good point, there is a difference there.

      That would be an interesting distinction to make, in many digital television systems it wouldn't necesarily be easy to tell the difference.

    3. Re:This could be a big oops for Comcast by Perdo · · Score: 2

      Voveo Marketing Group Inc. http://www.voveo.com/

      Your third party....

      --

      If voting were effective, it would be illegal by now.

  22. Charter cable has a transparent proxy too by victim · · Score: 2

    I'm sure this is normal industry practice. Here in St. Louis we have to go to odd meausures to dodge Charter Cable's buggy transparent proxy. (It doesn't handle the case where you are deliberately using an authenticated proxy.) Fortunately it only looks at certain ports so you can dodge with proxies on non-standard ports.

    Say Charter, if you are reading you could reimburse me for the two hours I spent figurng out this defect in my Charter user's internet service.

  23. Alledgely Comcast Also Using Spyware by compumike · · Score: 4, Informative

    Take a look at this thread from the Philadelphia Linux User Group. It sounds like the new software update that Comcast has asked its users to install contains spyware and changes internet settings...

    So now they can track you from your own (Windows) machine, and also through their transparent proxy.

    1. Re:Alledgely Comcast Also Using Spyware by Anonymous Coward · · Score: 0

      Like I was going to download and install their multi-MB file just so it can update the email acount in Outlook. As if!

    2. Re:Alledgely Comcast Also Using Spyware by Twister002 · · Score: 1

      The online support application they want you to install is provided by support.com (never heard of them). It provides a "rescue" feature (probably just a registry backup). Anyway, I installed it, it seemed to use a lot of my computers horsepower performing a backup. So I uninstalled it. No biggy, of course I'm sure once I call up and complain about 404's and quality their first question will be "did you install our support app and check the FAQ?"

      bleh

      --
      "For a successful technology, honesty must take precedence over public relations for nature cannot be fooled." -Feynman
    3. Re:Alledgely Comcast Also Using Spyware by non · · Score: 1

      at least this way those packets won't make it to redmond ;)
      ________________________________________________ __

      --
      ...vividly encapsulates that post-Watergate/pre-punk/coked-up moment when you could trust no one, least of all yourself.
  24. Tangent by volpe · · Score: 4, Interesting

    I know I'm going off on a tangent here, and it's off-topic, but please bear with me.


    The phone company doesn't tap converstations, but they sure as hell have a database of which line called which number, when, and for how long.

    Can someone explain why the Good Guys always have to keep the Bad Guy on the line for something like three minutes in order to trace the call, when all they should have to do is call up the Phone Company (on another line) and ask them to punch up the number of the person calling this number right now?

    1. Re:Tangent by bourne · · Score: 1

      Can someone explain why the Good Guys always have to keep the Bad Guy on the line for something like three minutes in order to trace the call...

      I always figured that the database wasn't real time. Either it doesn't update until the call completes (at which point it logs "Start Time - Source - Dest - Duration" as one line) or it logs it on subsidiary (CO) equipment that isn't accessible to Ma Bell in real time.

      Disclaimer: I pulled that theory out of my butt.

    2. Re:Tangent by dirty · · Score: 1

      Cuz the phone company won't give the number w/o a warrant. That's how I think it works at least.

      --

      -matt
    3. Re:Tangent by djmoore · · Score: 2, Informative

      Can someone explain why the Good Guys always have to keep the Bad Guy on the line for something like three minutes in order to trace the call, when all they should have to do is call up the Phone Company (on another line) and ask them to punch up the number of the person calling this number right now?

      Because Hollyweird is out of date. That used to be true in the days of mechanical switches, but now...pfft.

      Well, that, and it provides a lazy director three minutes worth of free suspense.

      I recently saw the modern version of this old chestnut on Fox's 24, where the Good Guys (a powerful and secretive yet benevolent government organization, hm) were unable to track down the exact physical location of a cell phone before the desperate-to-found caller was cut off.

      --
      In the wrong hands, sanity is a dangerous weapon.
    4. Re:Tangent by Sloppy · · Score: 0, Redundant

      Because it makes the movie more exciting.

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    5. Re:Tangent by synx · · Score: 2, Informative

      hollywood bullshit. With modern switches the phone system doesnt have to "trace" worth shit. It just _knows_ these things. There are limits, but with ANI and ANI2, the phone number comes down the wire with the signaling/setup.

      In the past, it used to be that someone had to go actually TRACE the path of the physical switches as they connected the outgoing trunk to the local line. Someone actually had to do this manually physically, which is probably the 3 minute thing, but thats ancient tech. Only backwards places like North Dakota uses that.

    6. Re:Tangent by dachshund · · Score: 2, Informative
      I recently saw the modern version of this old chestnut on Fox's 24, where the Good Guys (a powerful and secretive yet benevolent government organization, hm) were unable to track down the exact physical location of a cell phone before the desperate-to-found caller was cut off.

      I recently read an interview with 24's creators. When asked how much law enforcement and intelligence agencies cooperated in the writing of the show, they said something like "We've got a great relationship with the government. We pay our taxes and they leave us alone." So don't expect enormous amounts of realism from that show (eg, people running around shouting classified info over cell and cordless phones.)

    7. Re:Tangent by yintercept · · Score: 2, Informative

      The other Hollywood twist is that the bad guy routes their phone through several different switches, making it more difficult to track down the user.

    8. Re:Tangent by sharkey · · Score: 2

      For the same reason MovieOS is so prevalent on the big screen, and the good guys can fire 50+ rounds from a jammed-open .45 auto: Hollywood knows fuckall about facts.

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
    9. Re:Tangent by kubrick · · Score: 3, Insightful

      Hollywood knows fuckall about facts

      Or, more to the point, facts don't make for exciting cinema.

      --
      deus does not exist but if he does
    10. Re:Tangent by perky · · Score: 2
      Actually they know a lot about facts. Facts just aren't very interesting when it comes to computer "action" scenes. I mean, there's a misnomer if ever there was one. Likewise guns and car chases and fist fights etc. A gun fight where everyone gets to fire off hundreds of rounds is much cooler than one in which everyone has one magazine and that's it.


      Movies are there for enjoyment, not factual accuracy.

      --
      "The new wave is not value-added; it's garbage-subtracted" - Esther Dyson, Dec 1994
    11. Re:Tangent by James1006 · · Score: 1

      Cell phones are different.

      Right now (IIRC) all the major cell carriers are being required to rework their networks such that cell phone callers can be located within a certain area (Useful for 911 when they can't locate a caller and shadow government raids on your location by crack paramilitary teams).

      --

      - Nothing is true, everything is permitted
    12. Re:Tangent by Anonymous Coward · · Score: 0

      Get a `pay as you go` phone. Pay £60 cash, use it for a few weeks, then chuck it and get a new one.

    13. Re:Tangent by anti-snot · · Score: 1

      No, no, you are the '5' in 404 not found...

    14. Re:Tangent by kubrick · · Score: 2

      Well, when I first created this account (back in the heady days of the dotcom boom) that was a parody of Sun's "we're the dot in .com" campaign.

      That ended a while ago, and now my .sig makes no sense at all :)

      --
      deus does not exist but if he does
    15. Re:Tangent by sphealey · · Score: 2
      Can someone explain why the Good Guys always have to keep the Bad Guy on the line for something like three minutes in order to trace the call, when all they should have to do is call up the Phone Company (on another line) and ask them to punch up the number of the person calling this number right now?
      For two reasons. First, movie makers don't know jacks--t about telecomm systems, so they make up some stuff that looks good to add drama. But second, until as late as 1990 there was still a lot of electromagnetic switching equipment in the Bell System (North America). When the Bell companies installed switchgear, they thought in terms of 50 year lifetimes, and they weren't about to throw away those perfectly good mechanical switches that were brand-new in 1970 just because some newfangled "computer" was available. The process of tracing a call through a mechanical switch is of course more difficult than if everything is on a 5ESS.

      sPh

    16. Re:Tangent by CynicTheHedgehog · · Score: 1

      Someone has to log into the switch, dump the AMA records for the last some-odd calls, and hunt for calls terminating at the number the law enforcement agency is using. Nowadays I imagine there are more sophisticated versions of this, but I can easily see how a sweaty, nervous switch tech would take 3 minutes to do this manually.

    17. Re:Tangent by geoswan · · Score: 1
      Can someone explain why the Good Guys always have to keep the Bad Guy on the line for something like three minutes in order to trace the call...

      Cliff Stoll's book, "The Cuckoo's Egg" recounts his experience with getting a number traced, circa 1988. A West German guy was prowling US networks looking for poorly secured machines, to see if they had secrets the Soviets would pay for. It took months to get the first warrants to trace local calls (at first they didn't know the interloper was not a local script kiddie).


      Once they determined he was a German it took more months to do the paperwork to get the German
      authorities to co-operate and do a trace at their end.

      When the German telco was authorized to do the trace it turned out the interloper lived where he was served by an old mechanical telephone exchange. This meant it would take the German telco technicians not three minutes, but HOURS to trace the interloper down that last kilometre.

      ...when all they should have to do is call up the Phone Company (on another line) and ask them to punch up the number of the person calling this number right now?

      Okay, I don't mean to be sarcastic, but can you think of a protocol whereby the telco technician who answers that call can be sure the calling party is authorized to initiate that trace, that isn't going to take a couple of minutes?

      Caller: Unless you answer my demands, I am going to throw a banana cream pie -- at (insert VIP here).

      Good Guy #1: (Covering receiver.) Joe, it is the evil pie thrower. Initiate a trace on this phone!

      So, the sidekick goes and hunts for a phone. Let me suggest that that is going to take at least twenty seconds. Does Joe know the number of the phone the hero received the call? If not he has to find out, so add time for this.

      The sidekick phones the telco. Does he know the direct line to the telco technician who does traces? If not add about five minutes of voice mail hell in here.

      If the hero and the sidekick are in a building with a private branch exchange, the sidekick has to contact the switchboard operator, and convince them to determine which outside line is connected to the hero's phone before he makes that call to the telco.

      If the PBX is automated, he probably has to hunt down the IT guy, and get him to unlock the cupboard where the PBX hardware is located. How long do you think that would take?

      The sidekick reaches the proper telco technician. Know what? Now he has to prove he is authorized to initiate a trace. How does he do that? Does he read off his badge number? Does he know some secret phrase only good guys know?


      Does the telco technician know what to do, at a moment's notice? Or does he have to look it up in the manual, or ask his supervisor?


      I don't know what the ratio of authorized traces is to court authorized phone taps. But I was really surprised when I read how many, or rather how few, wiretaps get authorized in the States.


      I know the number has been climbing in recent years, but less than half a dozen years ago I read one of those brief pieces in Scientific American about this. Approximately 600 authorized Federal wiretaps per year. Approximately 600 authorized State wiretaps.


      Why am I making such a big deal about specifying I am enumerating authorized wiretaps? About twenty years ago I watched a TV documentary about surveillance technology. The producers were cleverly cutting back and forth between two interviews. One was an aggressive guy selling bug detectors. The other was a "good guy" in Washington DC. He looked and sounded like Sgt Joe Friday, from the old TV show Dragnet.


      The sales guy kept promising that his wares would detect any bug. Joe Friday kept assuring the interviewer that you could never know if your phone was tapped. Finally Joe Friday said something like: "Why we have done over a thousand legal wiretaps alone, without ever being detected." You had to hear how he said it, as if those thousand legal wiretaps were just the tip of the iceberg.

    18. Re:Tangent by Anonymous Coward · · Score: 0

      Call ID works on the second ring. It is the same information. Maybe there is "more" to is but it is basically the same.

    19. Re:Tangent by Dahan · · Score: 2

      Okay, so it can take a couple of minutes to trace a call... but the question is why do the parties have to stay on the call? The calls are logged, right? If the bad guy hangs up, the phone company can still look through the logs and find the originating number. Heck, it's even automated these days--at least Southwestern Bell (my RBOC) offers Call Trace and Call Return.

    20. Re:Tangent by geekoid · · Score: 2

      for land line , thats a Myth.
      Stop getting your technical information from TV.
      Pretty much no who's calling right away.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    21. Re:Tangent by David+Gould · · Score: 2


      A gun fight where everyone gets to fire off hundreds of rounds is much cooler than one in which everyone has one magazine and that's it.

      Yeah, but adding little touches like the logistics of occasionally needing to crouch behind something to change clips can greatly increase the coolness, drama, and overall fun of a well-choreographed gun fight.

      Conversely, a chase sequence where:

      - the bad guy's gun is specifically shown to be a revolver (usually taken from a cop)
      - he fires at least fifteen wild shots in a few drawn-out action scenes before getting the good guy backed into a corner at point-blank range
      - the action stops while he points the gun dramatically and the good guy cringes in fear
      - he (slowly and deliberately) pulls the trigger, and...
      - ...
      - "click."

      is no fun at all.

      --
      David Gould
      main(i){putchar(340056100>>(i-1)*5&31|!!(i<6)<< 6)&&main(++i);}
    22. Re:Tangent by Anonymous Coward · · Score: 0

      well, you could always try just enabling call-display.

      :-)

  25. Dear Valued Comcast Customer by J.D.+Hogg · · Score: 4, Funny
    In an effort to bring more services to you
    for your money, Comcast is committed to make
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    your daily life.

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    Comcast now automatically connects you with
    your interests by analyzing your Internet
    traffic and matching it with one of our
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    Concretely, what does this bring to our
    Valued Comcast Customers ? if you shop online,
    Comcast and its partners will send you
    E-coupons[tm] to save big at your favorite
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    on your purchases.

    But it gets better : you don't have to wait
    for your next Value Comcast Customer
    E-newsletter[tm] to take advantage of these
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    right now !

    After analyzing your Internet traffic, our
    automated PatnerMatch[tm] server is able to
    send your first E-coupon :

    --8<--8<--8<--
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    To use your E-coupon, simply print it out
    and present it to our E-Partner, and you will
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    Thank you Dear Valued Comcast Customer for
    using Comcast's services.

    1. Re:Dear Valued Comcast Customer by Anonymous Coward · · Score: 0

      Very well done...I like!

      Cheers!

  26. Proof? by sourcehunter · · Score: 2
    Apparently they aren't using it to maximize bandwidth, because it's not configured to serve cached data.

    I'm not a fan of Comcast (or for that matter cable modems in general) BUT I must ask - Where is your proof that they aren't caching any of the pages and only using it to gather marketing data? Once can configure a transparent proxy to completely mask its existance. I do this quite often with customers on their firewalls I don't give a crap about what they are browsing, I just try to get the most/$$ for THEIR bandwidth.

    --

    quis custodiet ipsos custodes - Juvenal
  27. don't act suprised by SrDrew · · Score: 1

    If they are forced to defend this sort of behavior they can portray it as simply an extension of logging all email traffic, which most ISP's have been doing for a pretty long time now. And not many people seem to be very worked up over that (I'm not saying they shouldn't be).

    I would expect that some ISP's have been doing this for a while or at least experimenting with it on a small scale. If they feel they can get away with it even if they don't have any immediate need yet they probably view it as a potential resource, or at least something that doesn't hurt to have.

    At worst they waste a little money on tape backup, they have potential advertising data, and there are other hypothetical benefits for them. For example if there was ever a criminal investigation, having the ability to (or to not) "discover" evidence that could incriminate a party because the information came across their network probably seems like a good thing to them. (remember the multiple times in the last few years emails have come back to haunt people and companies in court).

    From the viewpoint of an ISP they really have nothing to lose by doing this, unless security/privacy is a major selling point for them (i.e. http://www.uncensorednews.com/), which for Comcast I'm guessing it isn't.

    1. Re:don't act suprised by SealBeater · · Score: 2

      >If they are forced to defend this sort of behavior they can portray it as simply an extension of logging all email traffic, which most ISP's have been doing for a pretty long time now.

      Sorry but what ISP do you know of that logs email? I don't personally know of any and I worked at 4 or 5 ISPs, 2 national ones. I am just curious because its usually far too much trouble, both in terms of hardware/software and manhours required to do anything useful with said backups let alone restoration.

      SealBeater

      --
      -- Its survival of the fittest...and we got the fucking guns!!!
  28. Oh gosh, not again. by Pedrito · · Score: 2

    Sorry, but the /. community is so f@$%ng paranoid about people reading their packets. I have ComCast. Who cares? Oh wow, they're reading my e-mail. I hope they enjoy it. What a waste of time. If this is how big brother operates, then big brother is an idiot. Okay, so I tag my .sig with things like bombs, nitrogrlycerin, TNT, pipes, Amonia, Nitrate, etc..... Yeah, whatever.'

    Like I care.

  29. I work for a phone company by Anonymous Coward · · Score: 5, Informative

    "The phone company doesn't tap converstations, but they sure as hell have a database of which line called which number, when, and for how long."

    I work for a phone company.
    No, we sure as hell DON'T have a database. (atleast in Canada). There are only 3 times we keep track.

    1. As per customer request (traffic studies, getting prank calls)

    2. As per warrant (court order required!)

    3. For long distance billing. (we need to know how much to charge you)

    local calls are not recorded - we have to add an option in your line programming for that - after meeting one of the above requirements.

    1. Re:I work for a phone company by Anonymous Coward · · Score: 1, Informative

      The phone company does indeed keep a record of any and all calls made on its networks. Back in the day, AMA records used to only record long distance calls for billing, but in the age of the digital switch, all calls are logged. Same goes for cellular networks also. And added onto the reasons for pulling call records, any use the phone company deems important enough to do it, also counts. They dont need a warrant to pull the records, they just cant give it out without said warrant.

      But gone are the days of the pin register to log local calls (which is what was used pre digital switching). Bits are cheap compared to then, and the biggest reason why they log it all is for the "you never know and since it requires very little to do it, they do it by default"

    2. Re:I work for a phone company by GSloop · · Score: 2

      Not only that, but here in Oregon, Qwest decided that they could sell (that's right SELL) your calling patterns to marketers etc.

      That's right, for a measley $20K (I don't know how much...), I could know that you call Pizza Hut 13 times a month, and that right after calling Pizza Hut, you called some video store in a really bad section of town. Sure, I don't know exactly what transpired in those conversations, but I could probably guess. Tie that to some credit-card and bank transactions, and I got a really good idea.

      In short "NO IT AIN'T ILLEGAL" and no, "all your data belong to us."

      And our Judicial, Executive, and Legislative brances (for, by, and from "Big Business TM") will gladly bend you over for them!

      Cheers!

    3. Re:I work for a phone company by truesaer · · Score: 1

      Well, in the US this is all recorded in detail. I know, because they get the luds for the perps phone in every episode of Law and Order, and it usually turns up some good clues.

    4. Re:I work for a phone company by Thatman311 · · Score: 1

      Yes here in Washington for Verizon I used to get the numbers I called and when with my local phone bill.

      --
      Silly Rabbit...Sig's are for kids.
    5. Re:I work for a phone company by PolyDwarf · · Score: 2

      Same thing happened here in Arizona. The public outcry was so loud that they backed off. I don't know if it was just Qwest Arizona, or if it was Qwest nation-wide, but I know in Arizona, they've said they're not going to sell the customer info/calling habits.

    6. Re:I work for a phone company by Anonymous Coward · · Score: 0

      Remember the one where they get the suspect from a BBS. He hacked the life-support machine for revenge. Or something.. I forget

    7. Re:I work for a phone company by onepoint · · Score: 1

      please look at this link

      http://www.whatreallyhappened.com/blackmail.html

      if it's true then we can safely say that all our communications start points and end points are known.... and that is almost as valueable as knowing the words spoken on the call itself.

      onepoint

      --
      if you see me, smile and say hello.
    8. Re:I work for a phone company by yatest5 · · Score: 1, Funny

      "The phone company doesn't tap converstations, but they sure as hell have a database of which line called which number, when, and for how long."

      I work for a phone company.
      No, we sure as hell DON'T have a database. (atleast in Canada). There are only 3 times we keep track.


      Does this mean you don't get itemised phone bills in Canada? Bummer.

      --
      • Mod parent up! [a] by Anonymous Coward (Score:5) Thurs, June 31, @13:37
    9. Re:I work for a phone company by pestihl · · Score: 5, Informative

      I work for QWEST, which is a huge phone company here in the US. It is impossible to have digital switches and not be tracking the calls in some database somewhere.
      Mostly because of one reason, Inter-State Inter-Lata rules and other smaller FCC phone line fair use rules. Qwest, Sprint, MCI and thousands of other businesses and sometimes counties own the phone lines and the switches. If I make a call, EVEN Out of country, and Go from Qwest owned phone lines to your Canada owned phone lines, Qwest and the Canadian owned company have to reach a agreement on what to charge for the usage, BY THE SECOND.
      Third party companies house these charges. The company Qwest uses is called Telview, found at http://www.telveiw.com; it's called a TARIFF library, Telview makes their money by handling these charges and selling them to telecoms. EVERY digital switch in the world uses some system like this, or in conjunction with.
      Now the database in play comes in not to track who you are calling so much. But because once your voice packet leaves Qwest lines it is not their propriety anymore and someone has to pay for the usage. Thus MCI can say you as a Qwest user, used X amount of trunk access on their lines, and charge Qwest X amount of dollars for those seconds. Qwest logs roughly about 140+ million phone calls a day, their system is considered by the FCC to be the definitively correct system, In audit type disputes The FCC will even use Qwest records as a third party advisor, because we track EVERYTHING, even all of the other telecoms, and almost all in the world. We just made it into Europe last summer. Anyway these millions and millions of minutes are charged at as low as -5 cent a minute to crazy 15+ cents a minute. It goes negative because of anti-monopoly issues regarding start up telecoms. Seconds are rounded and tracked to the nearest thousandth. On Qwest's system, an audit system HAS to be in place, this is part of FCC regulation crap, not to mention allows the FCC to more or less do their job. Generally that database doesn't have names in it. But the billing database that does have all your names in it if you subscriber to Qwest, private or not.... is a simple sql call away, it quite latterly lives in the same server farm... No stored procedures can link the two databases by LAW. Unless a search warrant is in place. Then with the officer there, we can link them. But the link has to be deleted also under the officer's super vision. Your records are tracked as up to two years, then deleted off, one month at a time. So two years ago to last month, we have no clue of whom you called, and are really glad to have a little more space.
      The rule is if you can't use a blue box on your phone line, then you are traceable down to that specific phone. Digital Switch = Trackable.

      p.s. For those who wonder, The system is Called NTU, Network Transaction Usage. We use Perl to gather data off the switches, not every switch is alike, including the os they run and the data needs to be parsed for the database. A HP/UX demon is used to process rules, and sort out how they should be poked into the database. While an oracle database floating on 36 partitions in a huge raid system is used to house the data while it lives. The machine NEVER goes down, even it does go down, monitor machines can quite literally mirror the drives and swap out so no data is ever lost. The coolest thing I've ever seen was my cowboy boss walk over to this multi-billion dollar a year machine and say, "Time to test the emergency backup units." These machines are located in other states altogether btw. Then he just pulls the power cord out of this rack mounted 8 by 8.

      --
      "What do you do with the mad that you feel when you feel so mad you could bite?" - Mister Rogers
    10. Re:I work for a phone company by GreyPoopon · · Score: 1
      I work for a phone company. No, we sure as hell DON'T have a database. (atleast in Canada).

      So what do you do when somebody calls in with a dispute on their bill and wants to see an itemized listing of the phone calls you are charging them for?

      I'm absolutely certain we store this information here in the US. And bill disputes is one of the reasons. In fact, when I had ISDN, I used to get the itemized listing whether I wanted it or not.

      --

      GreyPoopon
      --
      Why is it I can write insightful comments but can't come up with a clever signature?

    11. Re:I work for a phone company by Anonymous Coward · · Score: 0

      3. For long distance billing. (we need to know how much to charge you)

      Has anyone thought of replacing phone company with ISP and long distance calls with copyrighted content? This could make it possible to bill the user for every download and ensure that the copyright owner gets paid. Even better, this could reduce or even eliminate the need for any DRM/copy protection or whatever.

    12. Re:I work for a phone company by The+Bastard · · Score: 1
      I'll concur on the detail and keeping of the records thing. I'll disagree on the term long-term retention.

      Having worked at a very large teleco myself, Qwest may get rid of the on-line records after two years,
      but you can bet your bottom dollar that they are on tape somewhere for recovery for a period of up to
      seven years. And God have mercy on your soul if you loose any and a supoena walks in the door...

      The coolest thing I've ever seen was my cowboy boss walk over to this multi-billion dollar a year
      machine and say, "Time to test the emergency backup units." These machines are located in
      other states altogether btw. Then he just pulls the power cord out of this rack mounted 8 by 8.

      Yep, I've had experience with a few different multi-billion dollar systems, and they're sweet.
      Best years of my life, and where I learned that $2 million is pocket change.

    13. Re:I work for a phone company by Paradise+Pete · · Score: 1
      In short "NO IT AIN'T ILLEGAL" and no, "all your data belong to us."


      To beat a dead horse, I think that should be "All your datum are belong to us."

    14. Re:I work for a phone company by AsmodeusB · · Score: 1

      So what do you do when somebody calls in with a dispute on their bill and wants to see an itemized listing of the phone calls you are charging them for?
      Local calls are traditionally free up here, so they aren't charging you for them. Only LD calls.

    15. Re:I work for a phone company by Phil+the+Canuck · · Score: 1

      It means we don't pay on a per-usage basis for local calls.

    16. Re:I work for a phone company by Anonymous Coward · · Score: 0

      It was a blood glucose machine, and it was his Dad.

    17. Re:I work for a phone company by dclove · · Score: 1

      Qworst said exactly the same in Colorado ("oops, our mistake, we never intended to actually sell your calling records"). Now, less than one week later, they're petitioning the FCC for the right to do whatever they want with our data, including selling it to their "valued" partners.

      Just another reason to hate monopolies....

    18. Re:I work for a phone company by Anonymous Coward · · Score: 0
      Local calls are traditionally free up here, so they aren't charging you for them.

      They are "free" here too, unless you have "message rate" service. It's a real low monthly fee, but you pay something like 20 cents for every call you make. Do you have something similar in Canada? -- GreyPoopon

    19. Re:I work for a phone company by Anonymous Coward · · Score: 0

      Ouch, ouch, ouch, ouch....

      Uh, Thanks!

      Cheers!

    20. Re:I work for a phone company by Anonymous Coward · · Score: 0

      I know for a fact that Telus is in the process of migrating to Oracle and can you honestly tell me that they are not going to keep track of that?

    21. Re:I work for a phone company by Com2Kid · · Score: 2

      "They are "free" here too, unless you have "message rate" service. It's a real low monthly fee, but you pay something like 20 cents for every call you make. Do you have something similar in Canada? "

      Dude where the heck do you live?

      I thought that everywhere in the United States it was just a flat rate for all local service.

      In my city it is $15 a month (recently went up to $20 or so I believe) per each number after the first. The first number and base services cost you something like $25 a month or such.

      Unlimited everything, and the lines around here are pretty clear (46.6k, though I use a cable modem. Not to mention that my computer room has so much EMF interferance that the line noise is audiable all the time even on my wirebound phone. Damn f*cking fluorescents. . . . and monitors, plural. And scanner, printer, full tower case, 2 HDs, DVD-ROM drive, CD-Burner, wireless keyboard and mouse, 4.1 speaker setup currently with 3.1 speakers, and so forth. Hehe. I am SOOO going to get cancer. )

    22. Re:I work for a phone company by Anonymous Coward · · Score: 0
      In my city it is $15 a month (recently went up to $20 or so I believe) per each number after the first. The first number and base services cost you something like $25 a month or such.

      Verizon offers a "Budget" service for less than $7 / month that charges you $.07 per phone call. My in-laws have this because the number of local calls they make is low enough that it's more cost effective to use this service.

      -- GreyPoopon

    23. Re:I work for a phone company by Hall · · Score: 1
      1. I thought that everywhere in the United States it was just a flat rate for all local service.
      It certainly can be that way if the customer chooses. That's how mine is, in fact. But, with Ameritech, they have numerous other choices. One of them is (30) outgoing calls per month. It costs "X" of dollars per month... ~~ $10 ?? After (30) calls, you pay per call, per minute, whatever.
    24. Re:I work for a phone company by tricorn · · Score: 1

      Nope, I don't have that choice with Ameritech (now Ameritech/SBC). The only choice I have for local calls is $0.05/call (prime, something like 40 and 60% off at other times).

    25. Re:I work for a phone company by ralso · · Score: 1

      You have records and you do not know it. At least here in the states we do. On a DMS the Records are typically structure code 500 type 950 records. These records, or other similar struct 625 records are used for inter carrier billing (Recip Comp). These records have origination and destination (CPN and CDN) values for every call that enters or leaves the switch. Local calls on switch don't have records. You are correct on this. At a minimum the Tandem will have these records in a reginal hierarcy. And to trace a call takes the Fed about 2 minutes. This time is mostly dial and setup time on a modem link. What modem you ask ? The one the FCC made pay for as well as the $60,000 software update to BCS 12 on a DMS 500 so they can tap into the switch whenever they want. You just gotta love this.

    26. Re:I work for a phone company by Anonymous Coward · · Score: 0

      What's wrong with ordering a Big Mac, Large Fries, and a Diet Coke? Some people like the TASTE of Diet Coke, you fucking terrorist troll.

  30. Just plain stupid. by gotak · · Score: 2, Interesting

    WTF? Why is everyone accussing comcast of spying?

    First off all your spending habit is normally kept in a database somewhere by your credit card company. How else can they bill you? What's the difference between that and this? Are you going to send your email over the net that's sensitive unencrypted?

    Further more as many have pointed out without success this sounds just like a transparent proxy. Which is a perfectly valid network influstructure.

    What is it with slashdot and the slashmob?

  31. It's their wire, they can tap it by iabervon · · Score: 2

    If Comcast wanted, they wouldn't have to rewrite packets in order to read all your web traffic if they're your ISP. They can just read all of your unencrypted traffic anyway, without modifying it to make you suspicious.

    If their proxy isn't standards-compliant, that's somewhat annoying. It's somewhat likely that this actually *improves* anonymity, though, because web sites cannot necessarily track users by IP address. And this doesn't seem to affect SSL-encrypted traffic (which couldn't be proxied without the user agreeing, since SSL resists man-in-the-middle), which is all of the traffic which is at all hidden. This is like looking at people's postcards-- sure, it's not polite, but the things aren't even covered in anything.

    I do wonder if this affects their common-carrier status at all, however. If they're doing non-trivial things to the traffic, they could be held liable for pages they pass on to customers.

  32. They aren't logging packets! by evilpaul13 · · Score: 3, Funny

    No, they are just catching them, holding them for a few seconds, and then releasing them to make capped upload completely emulate dial-up.

    ...But, be on the look out for version 2.0 of this Comcast innovation!

    The all new super ultra deluxe Dream [Packet] Catcher. Just like the Native American device only it captures packets and puts the user to sleep waiting for a reply to them.

  33. Caching proxy by Anonymous Coward · · Score: 1, Insightful

    Isn't this just a caching proxy? Track the requests to cache the popular sites. Others requesting the page don't need to go off the network to access it. Makes an attempt to make their network appear fast (even if it isn't)

    1. Re:Caching proxy by Anonymous Coward · · Score: 0

      You're the umpteenth person to say this and the umpteenth person not to have read "Apparently they aren't using it to maximize bandwidth, because it's not configured to serve cached data" in the story.

    2. Re:Caching proxy by Anonymous Coward · · Score: 0

      I read that. It says "apparently". Not very concrete. No proof. By Joe Schmoe. Who may have an ulterior motive. It was posted on some low grade bulletin board. After being turned down by several others.

      Here's another post you can believe. Apparently, if you jump off a building and flap your arms just fast enough, you can fly! Please, try it!

      How can you be so taken?

  34. Re:Tangent actually explained. by Romancer · · Score: 2, Informative

    It's because the actual "bad guy" is using spoofing hardware and software that makes his/her call look like it's comming from somewhere else unless you actually trace it back to the source. The more spoofing programs/hardware they comendere the more hops and therefore traces the good guys need to run to get back to the real number.

    It's still in practice but now it's seconds not minutes that it takes to trace a call that's trying not to be traced.

    --


    ) Human Kind Vs Human Creation
    ) It'd be interesting to see how many humans would survive to serve us.
  35. Paranoia.. by JWSmythe · · Score: 1

    I think the title of this was correct. Is Comcast intercepting packets?.

    If you nmap the box, it's just a Linux 2.2.x machine, which is their proxy server. They have SSH (OpenSSH) on 22, and proxies on 8080->8082 (most likely). I won't try to guess what's on 9090, that's up to a local user to investigate. Every cable provider has a proxy server, which they run to save themselves bandwidth. It probably does cache content. I can't connect from outside, probably due to an access list which doesn't recognize my IP as being one of their legitimate users. Good for the, one less open proxy server out there.

    I think this needs much more evidence to be a credible report. Do you want to hear my list of gripes about TimeWarner/RoadRunner? They had my upload bandwidth limited to 1Kb/s and it took me 3 days (and 8 technicians) to get it fixed. Am I screaming gov't conspiracy? No.

    If you don't like it, I'd bet you can just change your browser settings away from the defaults that their little install program set.. Or if you're that paranoid, tunnel everything you have to a "known safe" network..

    If they're anything like TimeWarner/RoadRunner, they're doing their best just to keep the network running, they're not logging every packet. They can barely keep up with normal services, like keeping their SMTP, POP3, NNTP, and DNS servers functioning, do you think they could pull a psuedo-CIA move and watch all your packets and dynamically rewrite banners based on your browsing history? How many Comcast users do you suspect they have in your local area? Remember, we're talking about the same people that couldn't keep up with their billing enough to keep @Home from going backrupt..

    Post some firm evidence, and I'm sure more people would be convinced. As for now, I'm saddened that /. even posted the story..

    --
    Serious? Seriousness is well above my pay grade.
  36. Re:Tangent actually explained. by Anonymous Coward · · Score: 1, Funny

    We've got a Trace Buster! Well we've got a Trace Buster Buster! Oh yeah? I've got a Trace Buster Buster Buster! Butchered quote from The Big Hit...

  37. Had it my area, they turned it off... by The+Tenth+Dentist · · Score: 1

    Transparent proxy cache was actually implemented in my area (NJ) after the initial transition. They decided to dump it a week later, presumbably because of the number of customers that complained (myself included) that a number of web sites could not be viewed via the proxy. However they had it configured, it seemed to choke on just about everything from GIF images to plain old static HTML content.

    In any event, if you are in an affected area, flooding customer service with complaints couldn't hurt...

    1. Re:Had it my area, they turned it off... by Hyped01 · · Score: 1
      This used to be done off and on in certain locations when AtHome was providing their cable internet. I am hoping it's ended. It was a nightmare on a webserver end as their proxy servers are definitely not up to par. It's bad enough with dealing with AOL's thousands of proxy trackers... errr... servers that ensure that your (a web hosts') documents are being read and re-read and re-read to update the various servers that may be responding to one users' requests.

      Rob

      --

      WebMaster:
      BinFeeds
      XXX Thumbnailed Image Newsgroups but

  38. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  39. More by zorch · · Score: 1, Insightful

    I wrote the initial post, and I stand by it.

    Read the whole thread before flaming;

    http://www.securityfocus.com/archive/82

    1. Re:More by Anonymous Coward · · Score: 0

      The main effect I noticed here was a Comcast Logo
      at the top of pages when searching on Google.
      The first search had no logo and only search terms
      in the URL, subsequent ones had comcast added.
      I'd give more concrete examples, but it's not happening now. This may lend support to the "They
      JUST want to target ads at you." arguement.

    2. Re:More by Anonymous Coward · · Score: 0

      http://search.phelony.net/index.jsp?key=comcast

  40. Good (sarcasm on) by SomeOtherGuy · · Score: 2

    If thats what it takes to nab all those sickos that are rolling around in kiddie porn than that is a good thing...I think that if I were trying to run a successful ISP, I would try to identify those users who I could do without. I think in the future -- it will be easier for them to get rid of all those l33t hackers who have 9999 servers running and transfering full length movies 24/7 -- maybe then I good get some decent speed for my kernel downloads. (cable sucks when all of your neighbors decide to "get into this internet thing" ... A coworker of mine just moved to a poor neighborhood and he has about 3 times the downstream as me....(His neighbors are more concerned about eating than P2P :)

    --
    (+1 Funny) only if I laugh out loud.
  41. Rampant Paranoia by rlp · · Score: 2

    It's a CACHE - how do you expect them to cache frequently accessed Web information without examining GET headers and responses?? Hell, if every ISP used these things, it might eliminate the slashdot effect! But wouldn't want that, would we?

    --
    [Insert pithy quote here]
  42. Could be QoS based upon $ (was Re:This is not...) by drok · · Score: 1

    While I agree many ISP's, rightfully, do transparent caching (and I say rightfully as one who seven years ago was running CERN's server as a caching proxy for the department and kept trying to convince the university to set one up), there are other purposes, possibly evil, lurking here.

    We all know that many corporations are drooling at QoS possibilities in terms of having their sites be more responsive than competitors'. According to the Inktomi product pages, for example Traffic Core:

    "Allocate bandwidth usage based on business objectives by prioritizing streaming content based on author, title, department, content category, etc."

    Sigh. I just ordered my cable modem this morning to finally switch from dial-up 56k to comcast cable internet... (It's not the bandwidth I mind as much as the latency....)

    -Robert

  43. Re:Telephone tapping -- Old Laws past on... by tupps · · Score: 1

    I thought the reason telephone tapping was illegal is that telephones used to be owned by the postal service, and a telephone call is treated in a way similar to a letter that was mailed.

    I didn't know that we had an explicit right and expectation of privacy. Wouldn't that cameras in shopping malls and streets illegal as well??

    Just as we don't expect our letters to be opened we don't expect our telephone calls to be tapped, and our laws reflect that.

    --
    Go out and get sailing!
  44. Comcast's transparent proxy by Leebert · · Score: 1
    Comcast does indeed run a transparent proxy, at least on my connection. As someone else pointed out to me, they also leave off the "via:" header, which breaks the HTTP spec.

    I sent Comcast a message about it, but they ignored it. If more people complained (ahem), perhaps they would be more willing to actually pay attention to standards.

  45. except by _avs_007 · · Score: 1

    ComCast is a cable modem company. Don't know about your area, but around here, if you don't want AT&T broadband to do your cable modem, you have to move....

    1. Re:except by Penguinoflight · · Score: 0

      Well, you still have that choice. I don't get anything. If I wanted broadband I'd have to go with starband for $70/month, which is too expencive, to slow pings, and microsoft (in order of importance).

      --
      "And we have seen and do testify that the Father sent the Son to be the Savior of the World"
      1 John 4:14
  46. Crypto. by mindstrm · · Score: 4, Insightful

    Folks.. it shouldn't even have to be repeated, but it does.

    When you send plaintext over the net, like HTTP reuqests..

    YOU ARE SENDING PLAIN READABLE TEXT OVER A PUBLIC NETWORK.

    Where is your expectation of privacy? That's right.. you don't really have one.

    Passwords? HTTPS.. that's what the 'secure'part means you know.

    1. Re:Crypto. by smashin234 · · Score: 1

      I will have to second this, as far as a programmer goes, unless a system or program was built to be secure, it is my experiance that it will be insecure.

      Wrappers are hyped as the end all to everything, and yet look at Windows. MS adds layer after layer of "Security" to windows, and yet it is still insecure.

      Trying to add security to a system build for the home and not networking, just gets you an insecure system that works good in the home.

      Its no surprise that HTML is insecure due to the fact that you have to access routers belonging to many different ISP's on the way to its destination. As stated "YOU ARE SENDING PLAIN READABLE TEXT OVER A PUBLIC NETWORK."

      If the network is owned by comcast, it does not take them much to intercept some if not all of the message and download it into their own database for their own use. Since HTML is insecure and readable text in the first place, yes, they can tag your surfing habits rather easily.

      I think the legality is rather easy here, its their routers you use, so why can't they look at what you send through them. If someone uses your car, you tend to ask them where they went, don't you?

      Surprise? I think not!

    2. Re:Crypto. by Corgha · · Score: 5, Insightful

      IANAL, but I'd say you have just about as much expectation of privacy as you do sending unencrypted voice over the public telephone network, which is to say a substantial expectation.

      Data on a switched network between two large ISPs is no easier to intercept than voice going between two large phone companies. In fact, I daresay it would be easier for me to tap my neighbor's phone than his cable modem (I could do it with a pair of pliers and some wire); it would, however, be illegal and IMO wrong for me to do so.

      Bottom line: even though it may be *possible* for nefarious people to tap your phone, put bugs in your living room, or even implant a chip in your brain, you can still have an expectation of privacy. Not wrapping your house in tinfoil does not mean you're giving up your right to privacy, because your home is not a public forum. The wires between you and a web server do not constitute a public forum by any stretch of the imagination (even if the server happens to be hosting a public forum). Not using HTTPS does not consitute an abdication of privacy.

      If you run a packet sniffer and look at other people's data, good luck convincing a judge that you weren't doing something bad under Section 2511 because the data wasn't encrypted.

      "Hey, his front door wasn't locked, so I didn't really steal his TV..."
      "Hey, the guy didn't use The Club, so this really isn't Grand Theft Auto..."
      "Hey, she was wearing that short skirt; she deserved it..."

    3. Re:Crypto. by cipset · · Score: 1
      • "I think the legality is rather easy here, its their routers you use, so why can't they look at what you send through them. If someone uses your car, you tend to ask them where they went, don't you?"


      If someone pays (this is the Internet user) for renting your car you would have no right to ask where they went to, but only how many miles...
      So if you would use their Internet for free they would have the right to "sneak peak" into your data.

    4. Re:Crypto. by iabervon · · Score: 2

      Unencrypted data is like postcards: there's nothing keeping them from the view of anyone who happens to look other than the fact that most people aren't actually in a position to see your mail at all.

      You cannot reasonably have an expectation of privacy from the post office when sending postcards, although you can assume that random other people won't see them up close.

      You have some expectation of privacy sending voice over the phone because there are specific laws regarding the data on the phone network which prohibit the phone carriers from looking at the data (as opposed to the routing information, which is separate).

      It is illegal for some unrelated person to sniff your packets, but perfectly fine for your ISP to look at them. Comcast is looking at the "Host" field in HTTP connections? Next you're going to tell me that the post office reads the address section of postcards.

    5. Re:Crypto. by drinkypoo · · Score: 1
      "Hey, his front door wasn't locked, so I didn't really steal his TV..."

      Theft is theft no matter how you slice it; If the front door wasn't locked, however, it changes from "Breaking and Entering" to a mere "Trespassing".

      How well you protect yourself makes a big difference. Someone could be doing some sort of traffic analysis and a packet with your plaintext password could be stored in logs for eternity.

      There is no excuse for not protecting yourself, since encryption is so easy. Kind of like locking your front door, only you don't have to get your ass up out out of your chair.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    6. Re:Crypto. by Corgha · · Score: 2

      Unencrypted data is like postcards

      No, it's not; it's like unencrypted data. It bears absolutely no resemblance to a 4 x 6 inch piece of cardboard.

      IANAL, but it seems to me that it's an electronic communication, and that's what US Code Title 18 Part I, Chapter 119, Section 2511 is all about: "Interception and disclosure of wire, oral, or electronic communications prohibited"

      Perhaps if you printed your HTTP requests on index cards and mailed them to the web server, the requests would be covered by postal code. But for most people, HTTP requests are electronic communications.

      I could tell you that "the unencrypted data, she is like a fine wine," but that would not make it subject to state liquor taxes.

    7. Re:Crypto. by iabervon · · Score: 2

      What do you pay your ISP for? To intercept your packets. Because otherwise, they're not getting anywhere. The person at the other end of your phone call is also allowed to tap the phone line with their telephone and listen. Wiretapping laws come into play only when the person listening is not the person whose wire it is. Otherwise it would be illegal for the phone system to route your calls to the person you're calling.

      Unencrypted data is like postcards with respect to expectations of privacy: it doesn't have the digital equivalent of an envelope, and the address information is not separated from the content in any meaningful way. You can therefore not expect privacy of the data from anyone who is responsible for routing.

    8. Re:Crypto. by Corgha · · Score: 2

      What do you pay your ISP for? To intercept your packets. Because otherwise, they're not getting anywhere.

      Don't be silly. There is a clear distinction between reading the IP headers of a packet to make a routing decision and recording the application-layer data within the packet. I pay my ISP for the former.

      The person at the other end of your phone call is also allowed to tap the phone line with their telephone and listen.

      Of course they are. The communication is intended for them. It's not a tap -- it's called answering the phone. No judge would be foolish enough to believe that it was a tap. You seem to be attempting to discard all common sense and rely on semantic games to make your argument. It won't fly in court.

      Wiretapping laws come into play only when the person listening is not the person whose wire it is

      That is patently false. Read the laws.

      Otherwise it would be illegal for the phone system to route your calls to the person you're calling.

      No it wouldn't. Sheesh. Lawmakers and judges are not idiots. They are quite capable of seeing the distinction between IP headers and the data inside the packet, between the digits pressed before a phone call and the conversation during the call itself.

      IP headers and phone numbers are data that is explicitly meant for the uses of the network equipment. They in no way constitute private communications. However, that fact does not make the rest of the packet or phone call any less private. To argue that it does is a fallacy of composition.

      Unencrypted data is like postcards with respect to expectations of privacy: it doesn't have the digital equivalent of an envelope, and the address information is not separated from the content in any meaningful way.

      There is no "envelope" around a phone call, either. In fact, since the time it takes to dial a number is variable and there is no terminator to the dialing sequence, it's even worse. At least IP headers are defined fairly strictly in RFC 791.

      You can therefore not expect privacy of the data from anyone who is responsible for routing.

      I most certainly can. Routing packets by reading the IP headers which I put on them for the routers' benefit is one thing. Setting up a box to read through the data in the packet is quite another.

      The fact that routers only look at the IP headers by default and that you'd have to install special equipment and/or software to record the application-layer data is a pretty strong indication that the distinction between the IP header and the data is meaningful.

      It's worth noting that laws apply to people (and corporations), not machines. It's not illegal for a router or the phone system to do anything. It's when the ISP installs some equipment to monitor private communications (for purposes other than those explicitly allowed) or when someone looks at/listens to those communications or discloses their contents to someone else that the law applies.

      Finally, let me reiterate: whether the communications are encrypted or not is irrelevant for the purposes of the law. Read it.

    9. Re:Crypto. by mindstrm · · Score: 2

      Bad analogy.. not even related.

      My point was not that it's okay for anyone to sniff things or intercept them. THat is something that varies from region to region and jurisdiction to jurisdiction, as well as usage contracts, etc.
      My point is that you ARE sending data over a network where you have no direct control over what happens once the data leaves your immediate network. You are sending it in plaintext, in a format that can be read/modified. Can/should your ISP be intercepting and redirecting your web traffic? Arguable. Would this hpapen if you used secure protocols? No.

      Analogies comparing this to property theft, or telephone conversations, or postal service are all flawed; this is neither, this is the internet...

      Yes.. it would make sense that someone selling you bandwidth should not be modifying anything... It would be nice if they also didn't filter anything, didn't use nat, didn't force you to use their mail server only, and didn't transparently proxy your data.
      But the reality is it's anarchy and chaos... so use crypto, use secure protocols.

      As for locking your front door... I agree. There is no excuse.. you should protect yourslef. You should use crypto. Yes, we should watch providers and try to keep them in line.. but we have the power to prevent them from screwing us already.. and we can do it ourselves.. so we should.

  47. this poses interesting things... by eaddict · · Score: 2

    What if I might not be a subscriber but happen to go through thier product? What if a subtle change in the headers gives the impression that I might be doing something illegal? Now along comes the FBI who has another ISP bugged and asks for details. Since comcast keeps no logs of what it does it doesn't remember or even admit to mistakes. FBI says cool and I go off to jail.

    --
    "If you are on fire you can just stop, drop, and roll. If you fall into Lava you are just dead." - my 5yr old daughter
  48. caching difficult, marketing is not by Anonymous Coward · · Score: 0

    caching information properly to save bandwidth without having out of date caches is difficult to deploy on that scale (while still saving money); many hosters already do it for you with akami anyways.

    collecting info and selling it to marketers however is simple.

  49. Re:This has to be illegal-VPN by Anonymous Coward · · Score: 0

    "The internet is inherently non-private. If you want a private connection use crypto. Otherwise, work under the assumption that everyone else knows everything you do on the net."

    Which comcast has neatly sidestepped by not allowing VPN.

  50. Comcast - you cheeky monkey! by Anonymous Coward · · Score: 0

    Comcast was looking at me bum!

  51. Another Slashdot Conspiracy Theory... BOOORING! by RMSIsAnIdiot · · Score: 0

    <RANT>

    Yawn.

    I can't believe you guys consider posting this slop. It's called a proxy server. Have you never seen one before? It's called HTTP acceleration. It's used to offload data to local proxies so it can be cached and therefore not be routed all over the Internet. Guess what. My university runs proxy caching servers. A whole 5. They claim it adds about an extra 5 Mbits to our commodity Internet connection by offloading traffic that would normally travel over the net to the cached data. They have openly told us that "they are not in the packet-watching business, nor will they ever will be."

    @Home used proxies before they went defunct. Try DNSing any proxy.city1.state.home.com and see what you get. It's used to speed stuff up. No conspiracy there. Whoever wrote this letter is a conspiracy theorist loser. I guess all those Cisco routers my data goes through before it reaches slashdot is a whole conspiracy, too.

    Give me a break. Comcast is obviously doing this to speed up their network. I love the part where he suggests that "This allows them to monitor and change (or insert ads into) what you read." What a fucking idiot. I'm sure they are doing that.

    If he's going on a whim by saying "[the server]'s not configured to serve cached data" I think he's wrong. Since he doesn't work for Comcast, how does he know this? He doesn't. It's also funny how a few lines later he says "It then caches the
    returned data." Umm, I thought you just said it didn't.

    </RANT>

    --

  52. ??????? Colors ???????? by Anonymous Coward · · Score: 0

    So. Anybody else getting a burgundy-and-mustard color scheme on this page? Weird.

  53. Re:Tangent actually explained. by Anonymous Coward · · Score: 0

    I was _so_ going to post that quote :-)

  54. Oh, SHUT the FUCK UP!!!! by Wakko+Warner · · Score: 2

    It's a fucking reverse proxy server. I see absolutely no proof on the site whatsoever that this guy's personal info is being stored or aggregated or anything. Where's his proof that Comcast has purchased the "specific equipment" that is used for data aggregation, and where's his proof that they're using it for that purpose?

    This is just a stupid fucking email message that, once again, when placed under the magic Slashdot Out-Of-Proportiometer, has ballooned to mega-lotta-banner-ad size.

    - A.P.

    --
    "Remember when the U.S. had a drug problem, and then we declared a War On Drugs, and now you can't buy drugs anymore?"
    1. Re:Oh, SHUT the FUCK UP!!!! by Anonymous Coward · · Score: 0

      this is how fucking @home ran aswell. and noone mentioned it then

  55. Re:Just plain stupid.-Before & after. by Anonymous Coward · · Score: 0

    "First off all your spending habit is normally kept in a database somewhere by your credit card company. How else can they bill you? "

    Yes, but the important question is "what do they do after?". "Doing it because we can" will be the new mantra for 2002. Moral,ethical,legal it doesn't matter what law gets bent, just don't get caught.

  56. comcast doesn't seem so bad... by twiggy · · Score: 0

    I don't see that Comcast is really doing much, other than possibly filtering stuff on port 80.. Maybe for NIMDA/Code Red? Who knows.. but from reading a bit of their license agreement, it doesn't seem like they could be doing much that's all that bad...

    And in fact, Comcast users should be THANKFUL for the fact that they're not prohibited from running things like FTP, HTTP, or other servers, like those of @home were.

    Before you go quoting the license agreement - read it again. The only part that prohibits such servers is for the resale of their service - which is a more than fair restriction!

    I have to say, of all the AUP's and EULA's I've read, this one is the most benign, and fair to its customers (while having to protect its collective ass as much as possible, of course) I've ever read. I don't see why people are up in arms...

    --
    http://www.babysmasher.com
    http://www.openingbands.com
  57. Comcast IS using a transparent proxy. Observe. by Anonymous Coward · · Score: 2, Interesting

    $ telnet 1.2.3.4 80
    Trying 1.2.3.4...
    Connected to 1.2.3.4.
    Escape character is '^]'.
    get www.yahoo.com

    Yahoo! -
    501 Method Not Implemented Help Method Not Implemented
    get to /index.html not supported.

    Copyright
    © 2002 Yahoo! Inc. All rights reserved.
    Privacy Policy -
    Terms of
    Service
    Connection closed by foreign host.

    $ telnet 1.1.1.1 80
    Trying 1.1.1.1...
    Connected to 1.1.1.1.
    Escape character is '^]'.

    nmap ANY valid or invalid host and port 80 will be open. Yes folks, that IS a transparent proxy answering your calls.

  58. Re:You cockloving motherfucker. by Anonymous Coward · · Score: 0


    Preach it, brotha! Web pages are like pussy - the fresher and younger the better! And also I hate web pages that have public hair.

  59. Hey fucktard, read the fucking article by NDPTAL85 · · Score: 0

    Its a transparent PROXY and NOT a cache.

    --
    Mac OS X and Windows XP working side by side to fight back the night.
  60. Experienced Inktomi Admin by Phrack · · Score: 4, Informative

    In a previous life, I was an experienced admin of Inktomi traffic server. It's simply a proxy cache. Yes, it can do many of the things mentioned.. insert ads? Sure... capture user into private portal hell? Sure. Track usage via logs? Sure. Do most care? Ehh.. not sure about that.

    That previous life was working with a large Regional Bell company... the mere mention of selling of consumer info (even just anonymized web logs) caused the blood to run out of their faces. I don't think it'll happen there, but I don't make promises for anyone else. It's quite the panacea of information, even if just used internally.

    BTW, Novell's proxy cache is actually faster, easier and quite a bit cheaper. Squid, while free, will likely never reach the same performance levels.

    --
    Dump the IRS - http://www.fairtax.org
  61. Logs off the caching device by Kagato · · Score: 4, Insightful

    I've worked at a national ISP that did a trail of this hardware. The goal is to take the heat off upsteam link. It's fairly useful in a small market were your upstream has to cross a LATA incurring long distance charges.

    The logs generated for this device is not anonymous. It's pretty much reads like an Apache log. Source and destination IPs for every request. I remeber wanting to get some sample data to see if we needed to take the Cache log into account for looking at out admin server traffic reports. Small town USA pretty much surfs over 50% porn.

    At any rate. It's doubtful they use the cache box to collect internet traffic stats. Why? Well, basically, it's a money issue. Once you have the data great...except it's a freak'n huge sh*tload of data. If you want useful reporting you need to keep data for a year. Your're looking putting almost 500K into disk, CPU, and software. It's not worth it because you'd never recoup the money.

    This does NOT mean your ISP doesn't sell your data. An ISP can make some serious cash by selling your data. ISP's can and DO enter into agreements with companies that collect data. However, the ISP wash their hands of the actual process. They let a 3rd party drop a Switch or a Bridge into a POP that directs traffic to a machine that will totally transparently collect data and start collecting checks.

    Point is, the Cache is exactly what it appears. A Cache. It does collect data, but I've never heard of a National ISP use that data. They let a 3rd party company do all the work and collect the checks.

    1. Re:Logs off the caching device by GringoGoiano · · Score: 1

      There are tools coming out that will let you store and analyze huge amounts of log data. Check out addamark technologies. A high-compression distributed log storage system with a SQL/Perl interface, it will make storing/analyzing log data cost-effective.

    2. Re:Logs off the caching device by Kagato · · Score: 2

      Cost effective for what? The companies that buy customer info have their own systems.

      As far as cost effective...well, you're pointing to a product that doesn't mention a price range on it's web page. Other than saving on sun hardware, there's nothing to show that this is anymore cost effective than some of the larger turn key web reporting systems. And the larger turn key product have all the reporting and datamining pre-done.

      This thing only takes care of a small part of the back end. Let's think about this. What kind of data are you going to mine? Anything simple no one wants. There are already companies that compile web site hits and sell the data. You've got some serious data modeling to do, and a couple SQL statements isn't going to do it. You need some serious Math and IT power to finish the project.

      I stand by my original post because I've been there at a National ISP that does sell user traffic, and it's not done via the traffic caches. A 3rd part company puts a box in at the POP and sniffs the traffic. It's not like comcast is the only one. If you use a large national ISP thance chances are VERY HIGH that your traffic is sniffed. The thing is you will NOT know it's happening. It's 100% transparent.

  62. Non-transparent proxies are coming by the+frizz · · Score: 2, Informative
    While comcast and other ISPs may be running a transparent proxy, note that non-transparent proxies are coming. The Open Pluggable Edge Services (OPES) group is working on standard framework for non-transparent proxies.

    Personally I approve of this because it will allow for a more efficient operation of many useful web services like content filtering, virus checking and ad stripping. An important part of this work will also be define a standard way for conforming OPES software to only invoke edge services after authorization from end-users and/or content providers.

  63. Re:Tangent actually explained. by Thatman311 · · Score: 1

    Kinda like "The Big Hit's" "Buster Buster Buster"?

    --
    Silly Rabbit...Sig's are for kids.
  64. Journalistic Credibility? by rainmanjag · · Score: 1

    Usually, /. is pretty good about determining what posted rumors get put online and which ones don't, but I don't exactly see what in this post give the author any credibility... They might as well go ahead and post that Microsoft has a special new technology that can track email forwards and will send you $5 if you forward this email to all of your friends...

    C'mon, /. editors, get some credible source verification before posting something like this... not saying it's not true, but there's not a whole lot of reason to believe it other than paranoia...

    --
    http://starboard.flowtheory.net/
  65. legal fine print by Alien54 · · Score: 2
    note this bit at the end of the original article:
    >>US Code TITLE 18, PART I, CHAPTER 119, Sec. 2511. (2) (a) (i) >> "...a provider of wire communication service to the public shall not utilize service observing or random monitoring except for mechanical or service quality control checks."
    About covers the question for me. See the relevant section of the US Code as specified above at this link
    --
    "It is a greater offense to steal men's labor, than their clothes"
  66. hmm by Perdo · · Score: 2

    Comcast Cable Communications, Inc. (NETBLK-JUMPSTART-1)
    3 Executive Campus, 5th Floor
    Cherry Hill, NJ 08002
    US

    Netname: JUMPSTART-1
    Netblock: 68.32.0.0 - 68.63.255.255
    Maintainer: CMCS

    Coordinator:
    Zeibari, Greg (GZ64-ARIN) gzeibari@comcastpc.com
    856-661-7929

    Domain System inverse mapping provided by:

    NS01.JDC01.PA.COMCAST.NET 66.45.25.71
    NS02.JDC01.PA.COMCAST.NET 66.45.25.72

    ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE

    "To report network abuse incidents please send an e-mail to

    abuse@comcastpc.com. The e-mail should include a description of the incident, the source IP address and any log files, SPAM or any other applicable information. Incidents reported to any other e-mail address will not be investigated."

    Record last updated on 15-Jan-2002.
    Database last updated on 11-Feb-2002 19:56:34 EDT.

    --

    If voting were effective, it would be illegal by now.

    1. Re:hmm by bobdole369 · · Score: 1

      Totally weird. My company does tech support for comcast. They had a serious latency problem earlier today in the Remedy application. I was redirected to "JUMPSTART" by the tech who answered the main support line. They answered the phone "Comcast Enterprise support..."
      Just a funny coincidence I guess.

      --
      Lousy facepalm.
    2. Re:hmm by Perdo · · Score: 2

      Zeibari, Greg gzeibari@yahooo.com

      Works for solution.com owned by Voveo Marketing Group Inc. http://www.voveo.com/

      Envision a new breed of marketing...

      At Vovéo we are bringing to life a vision for a new breed of marketing. One that begins with a belief that all marketing must work toward a single goal - results. Vovéo's marketing services drive results because they are highly adaptable, in-step with the front-lines, customer-centric, extremely focused, and tightly integrated. It is our integrated approach to marketing that stands in stark contrast to the traditional "stovepipe" mentality still prevalent in many organizations, where narrowly conceived departmental lines prevent the effective integration of all marketing disciplines.

      Envision marketing with the 'technology advantage'...

      Every agency has its specialty, ours is technology. Our roots are in technology - clients and employees alike. Since day one, clients have been relying on us for our ability to apply technology to the art of marketing, and for our expertise in the high technology arena. We creatively combine traditional and online techniques. And invent new tools and solutions that utilize technology to create the greatest possible marketing impact and efficiency. Vovéo is unmatched in its ability to deliver superior marketing services with the technology advantage.

      Envision a new agency experience...

      At Vovéo we are committed to a new agency experience. One that begins with a veteran team that acts as an extension to your own, and is lead by one who has walked in your shoes. Vovéo contributes valuable outside perspectives deeply rooted in experience. Add to that lightening speed of delivery; cost effective, innovative solutions that stretch your marketing dollars and respect your budgets - all with a realistic, practical approach.

      --

      If voting were effective, it would be illegal by now.

    3. Re:hmm by Perdo · · Score: 2

      Envision Voveo using technology to pick your pockets:

      Sales Planning

      We believe effective sales development begins with a thorough understanding and analysis of the sales process itself. Through this analysis we can determine the best possible mix of partner and direct sales resources.

      In addition, the sales process analysis provides the blueprint for determining how marketing can best work to optimize sales effectiveness. Communications materials can be constructed to work in concert with all other sales efforts - ensuring that key decision makers and influencers receive highly targeted materials at the appropriate time.

      Sales Coverage Models / Target Account List Development

      Also critical to successful sales development is a clear understanding of where sales opportunities exist geographically. Vovéo is widely known for its geographic analysis techniques, whereby models are constructed to evaluate pockets of targeted business opportunities, leading to optimal placement and deployment of sales and partner resources. Combining the sales process and geographic analyses, Vovéo will develop a universe of target accounts that will become the focus for initial sales development activities.

      Demand Creation / Sales Development

      Vovéo is passionate in its belief that successful demand creation initiatives must be tightly integrated. The veteran staff at Vovéo is renowned for its ability to develop effective campaigns with precision messaging and creative design utilizing online and traditional tactics, while incorporating high impact, audience appropriate response mechanisms.

      Whether it is a vertical market initiative, a partnership program to internal or external audiences, or a product specific campaign, Vovéo delivers high impact programs that help you achieve your sales development objectives.

      --

      If voting were effective, it would be illegal by now.

    4. Re:hmm by Perdo · · Score: 1, Offtopic

      Is Mary Bea Damico an alias for Mary Beth D' Amico

      Personal:
      Mary Bea earned her degree in Marketing at St. Joseph's University,
      and supplemented her degree with a number of courses toward an MBA.

      She is the mother of four children aged 10 years to six months.

      Also, she possesses a strong commitment to uniting the principles of her faith with the leadership principles upon which her business is built. She is passionate in her commitment to help employees to achieve the full realization of their God-given talents.

      Mary Bea is a member of Legatus International, a worldwide organization committed to helping Catholic business owners to employ the truth and values of their faith to meet the ethical challenges they face everyday.

      --

      If voting were effective, it would be illegal by now.

    5. Re:hmm by Perdo · · Score: 1, Offtopic

      So how far out on a limb am I? respond do not moderate... The only flaw I can see is if Zeibari, Greg is an ex employee of Voveo or a current employee.

      By the way, Mary Beth D' Amico is a webmaster for Mary Bea Damico's kid's school district. Meaning she is using a false name with her SEC fileings and her registrar, Go Daddy software.

      --

      If voting were effective, it would be illegal by now.

  67. My company does technical support for Comcast by bobdole369 · · Score: 1

    And unfortunately, we on the support end have absolutely no clue either way on the issue. All I know is that there was a serious slowdown of the main call logging tool this afternoon. We cannot ping said transparent proxy from our facility, but thats likely because our firewall prevents it.
    "d'oh!"

    --
    Lousy facepalm.
  68. In related news... by bamm · · Score: 1

    In a bold marketing effort to help squelch concerns that Comcastis collecting and reselling customers web surfing habits, Comcast has updated their I want it campaign. The companies new slogan will be Comcast: We just want your pr0n. When asked how the new slogan was chosen, Comcast responded that
    "SCORE! Get the lotion" was already being used by Snort in their kickass-porn rule set.

    --
    www.sguil.net
    The Analyst Console for NSM
  69. Mod parent down, Score -1, (Far Too Rational) by pagley · · Score: 2, Funny

    Moderators, please mod the parent down! It's obvious that the poster is trying to shine the light of reason on people, and it's hurting their eyes!!

    If it weren't for jumping to conclusions, I doubt anyone whould get any excercise at all around here!

    1. Re:Mod parent down, Score -1, (Far Too Rational) by Anonymous Coward · · Score: 0

      Agreed. Ever since the change over service has been pathetic. It goes out sometimes only for a minute or 2, but thats great when I'm in the middle of an online game. If Comcasts service was anything near the same as Mediaones before the change, I wouldnt even be reading this thread. Fact is, were getting screwed and still paying the same price. I went through this crap with so many providers that no I'm not surprised, but dont expect to charge me the same price. Someones gett'n filthy rich off of us, so why not give us what were paying for. And no, 2 months of conversion time is not acceptable. Heads would roll.

  70. Looks like a job for Orangatango by Boatman · · Score: 2, Informative

    This is what Orangatango is all about; run a virtual browser through SSL and all Comcast will ever see of your surfing is www.orangatango.com:443.

    --
    --Just the place for a snark!
  71. Re:Tangent actually explained. by Afrosheen · · Score: 3, Informative

    I think I smell an Uplink player here. In reality, you can't spoof, ANI will show your originating phone number and that number gets bounced around with each successive call. It is true, however, that starting a few conference calls, chaining them together, then calling Sears, explaining that you're new in Automotive and you need the operator, getting a dialtone, and continuing the chain of calls can slow things down a little.

  72. yes, transparent proxy, and they're f*cked up too. by fisternipply · · Score: 0


    The Washington DC area has been experiencing lots of trouble after the switch from @home to att.net because these proxies haven't been configured right. There's some info on dslreports.com

  73. Information wants to be free!!! by statusbar · · Score: 1, Offtopic

    Well, is that true or not?
    Or is it irrelevant?

    --Jeff

    --
    ipv6 is my vpn
  74. What's the significance? by lamj · · Score: 1

    I don't quite understand the issue here. So Comcast put a transparent proxy on http ports, are people upset because of the proxy itself affecting performance? Or is it the fact that the proxy "may" affect privacy?

    It sounded to me to be the second point which is ignorant. If Comcast want to "transparently" monitor its users' web usage or whatever data they want to sniff. They would not even have to setup a web proxy. Just an IP-less sniffer to listen in and software to log all web transactions (much more efficient and you would never know).

    I only hear this guy crying about privacy issue without any real supportive points, maybe he's just paranoid?

  75. Billing by forged · · Score: 1

    The phone company [...] sure as hell have a database of which line called which number, when, and for how long.

    This is called billing in case you ask..

  76. Copyright violation by coats · · Score: 4, Interesting
    If a comcast victim/customer sends a packet to port 80 at any IP address, it is intercepted by the Inktomi Traffic-Server, the contents of the packet are examined for the GET url and the "Host:" field. The Inktomi Traffic-Server then sends the http request on to your destination from it's address with modified content and headers... This allows them to monitor and change (or insert ads into) what you read.
    Now look at that from my point of view as a content provider at the web site being requested.

    Comcast is engaged in the large-scale activity of making unauthorized derivative works (with that modified content and extra ads) of (copyrighted!) web sites for commercial gain . If a few of us web-smiths nail down the evidence solidly, the court ought to make us rich off the damages! Not to mention the fun we could have following the (M$, BSA, Scientology) precedents with ex parte orders for copyright violation search!

    --
    "My opinions are my own, and I've got *lots* of them!"
    1. Re:Copyright violation by poot_rootbeer · · Score: 2


      You don't want to pursue the "copyright violation" argument on this one. If you win, you risk setting the precedent that computers cannot replicate copyrighted data (not even loading bits from disk into RAM) without breaking the law.

  77. In an ideal world... by jbpeterson · · Score: 1

    While true the internet is technically a public network, a majority of the packets that I send travel through my isp, then a handful of known core backbone providers, and then the isp hosting the site I'm connecting to. To me this means that it isn't a completely insecure "chain of packet custody" devoid of all accountability, and I don't think I'm out of line to expect that the companies moving my packets will adhere to at least a minimal code of ethics in regards to my privacy. I hope not to see AT&T handing off my packets to some shady character with a couple of fat pipes and a packet sniffer, and I would hope that there are certain guarantees made by the core carriers to their customers respecting my individual privacy. While I still encrypt the really secure stuff (sometimes bad men do work for ISPs, or packets take the long way around) I hope we never have to resort to encrypting even our amazon.com order confirmations for fear of our providers capturing this potentially marketable data and selling it to the highest bidder. I'm not certain why AT&T is playing with my packets, but I hope they have some decency and will use any information gathered for aggregate and/or user opted-in purposes only.

  78. Re:Comcast IS using a transparent proxy. Observe. by Skapare · · Score: 2

    And what will happen if the request you make (say to a Linux box with some clever scripting) has the request header like a CodeRed infected box might send out? There are a lot of things they could be doing with this. One might be to quench worms like CR. IMHO, that much would be a good thing.

    Of course there are many bad things that could potentially be done with such a thing. If it disassociates the HTTP Host: header from the original destination IP address, and tries to lookup that hostname and connect there regardless of what the IP was, that could be bad. What if you are requesting a page from a web site in an alternate DNS realm like the Open Root Server Confederation ... such as http://chrono.faq/ or http://watch.gallery/ or http://baby.mart/ or http://top-stories.news/?

    --
    now we need to go OSS in diesel cars
  79. Re:Comcast IS using a transparent proxy. Observe. by Anonymous Coward · · Score: 0

    Nice try, but I'm on Comcast, I've been transitioned, and your method doesn't work.

    So is that proof there's no transparent proxy?

    No.

  80. Re:Comcast IS using a transparent proxy. Observe. by Anonymous Coward · · Score: 0

    What if you are requesting a page from a web site in an alternate DNS realm like the Open Root Server Confederation [orsc.net] ... such as http://chrono.faq/ [chrono.faq] or http://watch.gallery/ [watch.gallery] or http://baby.mart/ [baby.mart] or http://top-stories.news/ [top-stories.news]?

    IMHO that's a good thing if that crap breaks. They're fragmenting the DNS root heirarchy and making it chaos. If you gave me a URL of "http://baby.mart" and I tried to go there (which I did) and it doesn't resolve then I'm going to think you're a daft moron. Use the ICANN root and everything works fine.

  81. FUD? by dreamchaser · · Score: 3, Insightful

    I don't doubt that this could happen, but I would hardly worry about a post on a message board or mailing list. Yes, we need to be vigilant, but let us get some independant verification from a trusted source. Better yet, why doesn't one of you who has Comcast as a service provider write them a letter and ask? CC the FCC and the Better Business Bureau if you feel it necessary.

    Something about this just smells like FUD to me.

  82. Transparent Proxies by frost22 · · Score: 3, Informative
    So they have transparent web caches. The company I work for does this as well. And it sucks big time, for a number of reasons:
    • we have all kinds of quality problems. There's a shitload of web apps out there that break with transparent caches, one way or the other, and often in subtile ways. There's even an RFC about some of them.
    • when metering traffic independently of the cache statistics we found that we actually did not save any bandwidth worth mentioning. The statistics for the caches of course say different, but interface counters don't lie :-)
    • customer satisfaction goes down the drain. The reason is, even if there is no problem with the caches, people blame any problem with internet and web site availability on the caches - and thus on us.
    But, no, we have nothing in place to collect and evaluate logs. It's just much too much data right now to handle or even store it professionally. OTOH, given technological advances, this kind of storage and evalutaion probably will be trivial a few years from now. So the tendency is definitely dangerous.

    f.
    --
    ...and here I stand, with all my lore, poor fool, no wiser than before.
  83. Re:Good (sarcasm on) by Anonymous Coward · · Score: 0

    A coworker of mine just moved to a poor neighborhood and he has about 3 times the downstream as me....(His neighbors are more concerned about eating than P2P :)

    So how come he still has a computer?

  84. Don't be sure that you can see it. by Bender+Unit+22 · · Score: 2

    I believe, as many other here, that they are doing transparent cache switching, which a lot of people are doing these days. The reason that you can see it, is that they have not configured their proxy and switch the "right" way. A proper cache and switch have functions to do ip spoofing so that it seems that the request is coming from you but it get intercepted by the switch and redirected to the cache. the target will then get your IP but the switch will make sure that the response gets to the cache instead.

    So don't be so sure that you can see it if you are behind one. The problem is that you all are talking the application layer here but you will never be able to catch it viewing that.
    Since a the switch they will be using can do switching on almost all layers, MAC adr, tcp request right up the top and do switching on urls.

    Btw. this is not limited to http. anonymous ftp, and the most common streaming media protocols can be redirected the same way and cached also.
    The difference with the streaming protocols is that the host server not always allows it. But if it does then the cache will report back to the streaming server how many clients it has behind it. If it's a live stream, the cache won't cache it but do a spliting of the screen. The host server should be able to view this as they have many connections on their server but low bandwidth usage.

    Some of this about is not 100% correct but it would take hours to explain it all. And it's fun to play with.

  85. Because it's Hollywood by wowbagger · · Score: 2

    The "keep them on the line for three minutes so we can trace them" is pure Hollywood - it allows a hack writer or director to artificially increase the tension.

    In reality, if the cops are watching a line, they will have the call traced before the first ring of the phone - the only time consuming part is getting the warrent and telling the phone company to be ready.

    The only reason to keep the person on the line is so that they can roll a unit to the originating phone and arrest the miscreant there. That unit gets rolled as soon as the cops know this call is the one.

    Semi-OT: I've oft wondered if one could use a Nimda infected machine as a relay for browsing or I-Phone to cover one's tracks. You could accumulate a list of these machines just by watching your logs, then when you felt the need you bounce off two or three, perhaps using SSL to hide the contents of the traffic until you got to the last machine....

    1. Re:Because it's Hollywood by Anonymous Coward · · Score: 0

      How is it "unfair", you fucking terrorist meta-moderator?

  86. Want to see something real interesting by joeblowme · · Score: 2, Interesting

    After they switched the network over I was trying to get my VPN to my place of work going again. With absolutely no success. The wackiest thing was when I'd try to ping my internal network at work, I'd get responses back from comcasts internal network. You can test it on your machine, ping a 10.9.0.0, 10.11.0.0, or a 192.168.0.0 network which aren't used outside and watch errored packets come back from comcast. I've already contacted them and they said if I want this fixed I have to pay the $100+ a month for business grade service. What a load of crap dsl is getting installed soon.

    --

    If your not cheating your not trying. If your not trying your not winning and if your not winning why play?
  87. Encrypted anonymous relay servers by Lonath · · Score: 2

    Unfortunately, it could be time to get a secondary service that allows people to send encrypted requests to a central server where the requests are decrypted and sent to the real server and then the responses get returned to the central server and re-encrypted so all comcast sees is you constantly sending and receiving packets from this one central location. You would, of course have to add in delays to this so people wouldn't know which request went where during which 10-15 second block...sucky. :P

  88. Re:Good (sarcasm on) by SomeOtherGuy · · Score: 2

    So how come he still has a computer?
    he got to keep it as part of the divorce....(along with the shirt on his back!)

    --
    (+1 Funny) only if I laugh out loud.
  89. Re:Telephone tapping -- Old Laws past on... by irksome · · Score: 1

    When was the telephone system ever owned by the postal service? At least in the US, I'm pretty sure that that has NEVER happened.

    -

  90. Wow. Thanks for explaing that by Unknown+Poltroon · · Score: 1

    Got the number for sears?

    --
    All Troll + "offtopic" mods are meta moderated as "Unfair", because you abused the system.
  91. Re:It depends on how the switch is configured by juanfe · · Score: 1

    I used to work in usage billing, so I can say that you're all right in your own overconfident slashdot ways.

    In some places, the switch is configured to record all local calls with complete information (origination, termination, billable number, duration, type of call).

    In some other places, the switch is configured to record only counts of local calls and their respective billable number.

    Why? Because if a company owns its switch and it won't be rating a caller's local calls individually, then there's no reason to collect all the data and run it through the system. But, if there's a legal reason why it must be done (customer request, subpoena) or if there's a need to verify network use, or if the line belongs to a customer that is serviced by another phone company that's buying bulk service from the switch owner, then the company will turn on local call recording.

    Since most telephone traffic in a city IS local, and if most of it won't be billed per call but rather as a monthly cost, then collecting and rating all that data represents costs that the are unnecessary.

    --
    ***Foucault is watching you..***
  92. My letter to Comcast by Mhrmnhrm · · Score: 1

    "I am highly disturbed by the report I just saw at http://www.interesting-people.org/archives/interes ting-people/200202/msg00057.html. I expect to receive a formal, legally binding response to this comment immediately, or I will terminate not only my Comcast@home subscription, but my cable television subscription as well. I DO NOT TOLERATE any sort of spying on my activities. I work for a defense contractor, and some sites which I visit are, by their nature, *CLASSIFIED* in content. Encryption can only go so far, and any method of retrieving this information is a felony under the DMCA. Your legally binding response must be signed by someone of Vice-President rank or higher."

    The only way to make ISP's understand that this sort of behavior is unacceptable is to hit them in the only place it matters... their pocketbook.

    --
    I suspect that one of these choices is incorrect. Correct.
    1. Re:My letter to Comcast by Kamel+Jockey · · Score: 2, Insightful

      I will terminate not only my Comcast@home subscription, but my cable television subscription as well

      Unfortunately, Comcast is so big that they most likely won't care that one person drops their services. There are plenty of others, like myself, who would *love* to get Comcast@Home (or whatever they call it now) if Comcast bothered to make it available to me. Unless everyone were to drop their service at once, this would not be an effective means of protest.

      and some sites which I visit are, by their nature, *CLASSIFIED* in content

      If something is classified, why would be online in any form? Theoretically, every ISP probably is doing the same thing as Comcast here (if the allegations that they are indeed mining their cached content are true), so either way, this "classified" information is going to end up in someone else's hands.

      --
      In case of fire, do not use elevator. Use water!
    2. Re:My letter to Comcast by Mhrmnhrm · · Score: 1

      I don't care how big they are, I will not buy service from a company that spies on me (Isn't this part of the FS/OSS argument, no spying by closed source software?). Likewise, you forget the effect that lots of people with like mind can have... 200 years ago, the vast majority of British colonists didn't really care whether they were an independent nation or not. But a couple of people with an idea and the conviction to follow through with it started a revolution and created a totally new nation that now stands as the world's only superpower.

      As for the classified content, there's some very nice encryption going on, so the content isn't in danger. But just having the URLs cached makes some people nervous, even though the data is unusuable.

      --
      I suspect that one of these choices is incorrect. Correct.
  93. To help the police by Anonymous Coward · · Score: 0

    by giving real-life dumb bad guys the impression that it takes any time at all to trace someone from a payphone. Sheesh, 999 calls get a bloody map up on the screen before the call is even answered.

  94. if this is true, by guest12 · · Score: 1

    the US govt. would take a serious view. Paranoid times and all that. Why not ask the various agencies if any of their employees might be victim.

  95. Man in middle attack by Punchinello · · Score: 1

    I was transitioned to the new Comcast network two weeks ago. Since the transition my firewall has been logging what I believe could be interpreted as a "man in the middle" attack. Here is an example of the log entry:

    02/12/2002 09:55:09.592 ICMP packet dropped 10.94.96.1, 5, WAN 68.80.x.x, 5, WAN 'Route Redirect' 0

    I'm assuming the IP 10.94.96.1 is from comcast. The only other logged entry with that address shows up after my DHCP lease expires (as follows):

    02/12/2002 00:25:58.544 DHCP Client got ACK from server. 10.94.96.1, 67 68.80.x.x, 68 68.80.x.x

    I'm no TCP/IP or routing guru, so could someone interpret this log entry? Could this be a "man in the middle" attack being initiated by Comcast? Is this a smoking gun?

    --

    Remember... ZG9uJ3QgZm9yZ2V0IHRvIGRyaW5rIHlvdXIgb3ZhbHRpbmU=

    1. Re:Man in middle attack by TeddyR · · Score: 1

      Having packets on rfc1918 networks recieved by your fireall on a cablemodem system may not be foul play. [port 68 is used by dhcp; it seems that you may have a dhcp server with an rfc1918 address that atempts a ping first before assigning an address. If your firewall is blocking the icmp requests, then the system may be failing to renew correctly and is going to reaquire an ip]; personal firewalls, including the one in XP have to be configured to work correctly with systems like this one...

      For more information you may want to take a look at the page at

      http://homepage.ntlworld.com/robin.d.h.walker/cm ti ps.html

      that may have some more insight {though geared for a .uk ISP, the info is very useful for understanding how some cable systems work}

      In short:
      Many Cable ISPs use the 10/8 network to number their infrastructure (eg the internal addresses for devices including the dhcp server address and stuff like the head-end devices; also every cable modem has a 10.x address for management {though usually only accessible from the cable side on mine it is 10.225.99.109 } ...)

      Ex: on , My ip address is a real address, but if I traceroute, the first 3-4 hops are rfc1918 devices..

      On mine:
      IP Address: 24.XXX.YYY.ZZZ
      Subnet Mask: 255.255.252.0
      Default Gateway: 24.XXX.YYY.1
      DHCP Server: 10.20.0.20
      Lease Obtained: 2/12/2002 8:37:29 AM
      Lease Expires: 2/12/2002 4:42:29 PM
      DNS Servers: 24.XXX.1.14, 24.XXX.192.36, 24.XXX.1.99
      WINS Server: 127.0.0.1

      --

      --
      Time is on my side
  96. An effective way by Anonymous Coward · · Score: 0

    Not that I'd condone such a thing but a more effective way to make sure they hear you is that on thier contact us page you can call thier mail submission page directly. So if you set up a javascript interval you could send them a few thousand emails in a minute. They might hear you then.

  97. How many trillions of packets can they possibly... by Anonymous Coward · · Score: 1, Insightful

    This doesn't really make sense. There has to be trillions of packets created on the @home network. There are several problems because of this.
    1. When you run a network capture, the log file is going to grow to 100s of gigs in minutes.
    2. Sorting through 100s of gigs of log files is going to take massive processing power.

    The only logical thing I could see them doing is being able to screen for keywords like "news" in real time.

  98. Re:This has to be illegal-VPN by tomstdenis · · Score: 1

    "Which comcast has neatly sidestepped by not allowing VPN."

    Yeah that sucks. My ISP [rogers.com] blows worse though. Not only are they probably selling my viewing habits but they're almost always down as well. [like right now....I'm posting from school]. They suck so much that if the world had to depend on this quality of service [from rogers] for telephones modern civilization would cease to exist as we know it.

    Personally I think a multi-billion dollar company should be able to host 490K people with more uptime than 23%.

    Tom

    --
    Someday, I'll have a real sig.
  99. Shameless Plug for SpeakEasy.Net by Anonymous Coward · · Score: 0

    It's simple:

    S P E A K E A S Y . N E T
    RULES. They just want you to have a completely unrestricted, private connection to the internet. Sounds good to me!

  100. It's more than just the cashe by jackcaj · · Score: 1

    There is a bigger picture here:

    - You agree that comacast my snoop and sell
    - you may not use VPN
    - you may not run a server like Crowds or anything that might get in the way of comcast snooping and selling
    - comcast has implemented the means to snoop and sell

    And you get all this for 40+ dollars a month. Can there really be any question about what is going on here?

  101. Re:Comcast IS using a transparent proxy. Observe. by quan74 · · Score: 1

    I'm also on a transitioned Comcast network (Eastern GA), it doesn't work here. Perhaps the transparent proxy was left by the old provider? :>

  102. Those are MY Packets! by Jack+Greenbaum · · Score: 1

    The issue to me isn't if someone is reading my packets, it is that they might block them based on what they find. What many people want from their ISP, me included, is an unfettered link to the 'net. If I want to open a port to script kiddies, I mean run a service, then let me do it. The fear of a cable company analyzing traffic is what their analysis might be. Cable companies have history of deciding what you can watch on TV by limiting choices. Many cable companies already have terms of service which limit what protocols you can speak over their network. I for one do not trust cable companies to respect my desire for an unfiltered net feed.

  103. Re:Telephone tapping -- Old Laws past on... by ichimunki · · Score: 1

    Um, cameras on the street are perfectly legal because that is not a private place. You have no reasonable expectation of privacy there.

    The deal with cameras in malls is similar. Unless you are in the changing room or restroom, you are essentially in public.

    --
    I do not have a signature
  104. Detecting the existence of "transparent" proxies by Frank+T.+Lofaro+Jr. · · Score: 2

    Put this CGI program on a server somewhere (I have it on a server somewhere - but I like having a working, non-slashdotted server ;):


    #! /bin/sh
    echo Status: 200 OK
    echo Content-type: text/plain
    echo
    env


    This CGI program will get you a lot of information about where the server thinks the client is. If you are using a "transparent" (*) proxy, it will have its IP where yours would usually be.

    (*) If it was truly transparent, you wouldn't see it. Perhaps a translucent ;) proxy would be a better name. Well maybe not, Lucent Technologies might consider that trademark infringement. ;)

    --
    Just because it CAN be done, doesn't mean it should!
  105. ISPs collect more than this already by michael_cain · · Score: 2
    Folks, many ISPs already collect more information than this about what you do. Some of them spend significant money for gear from companies like this that can track every TCP connection or UDP stream that you use.

    Most of the uses are beneficial, or at least benign-- tracking trends in usage in order to make adjustments to the network configuration, or measuring usage to verify billing. Some uses will piss off some users-- if the ISP measures a sudden surge in Gnutella usage by a small number of subscribers and puts in traffic shaping rules to limit the bandwidth available to those users for Gnutella, a small number of users may be upset, but a large number of Web surfers may be happier.

    Yes, it's possible to abuse such data, or even the data collected in a transparent proxy. Do you really think someone cares enough that you personally visit a dozen porn sites a day to make it worth the time and effort to collect and organize the information?

    1. Re:ISPs collect more than this already by Tazzy531 · · Score: 2

      Traffic shaping and logging information is two totally separate things. Traffic shaping can be done without viewing the contents, but rather the method of transport (ie, host, port, etc). It seems like they are setting up a "proxy"-like server in between the user and the internet. But without substantial corroborating evidence, it is hard to say what this information is used for.

      --


      _______________________________
      "I'm not Conceited...I'm just a realist..."
    2. Re:ISPs collect more than this already by Xannor · · Score: 1

      actuall I just had a worse though... the article did not say what effect this had on SSL or other encryped traffic. If this device spoofed SSL certs then they now have your credit card and other personal info. (at least they not have the data that "could" be brute forced at a later date.)

      I know that the SSL spoofing would be extremly difficult given the nature of how SSL works, but it could be possiable. I am just glad I do not have comcrap though a friend of mine does.

      --
      I sig therefore I am...
  106. Re:The -REAL- truth about tapping and tracing, US by Anonymous Coward · · Score: 0

    Okay, here are the facts.
    1) the phone company in the US monitors about 1/3rd to 1/2 of all phone calls every day to check line quality. If it's a really interesting conversation, sometimes they listen to all of it. (at least that's how it was up to the 80's

    2) Tracing phone calls. (Again, Fact).
    The phone company has the ability to instantly trace all phone calls. It has had this ability since they went computerized. ALSO (get this) the bit about 'needing to keep them on the line' to get a trace has ALWAYS been a lie! But wait, there's more!! The phone company is the one who told this lie to the FBI and the US government. Why? Because back when the records were done by photo archiving and hand (which was how they figured out your bill) the time to go through those records and find out who called whom was quite a man hour sink and the phone company didn't want to do that. So even back in the 40's and 50's (and possibly even prior) there were records of who called whom the second the phone call went through, it was just a closely guarded company secret.
    In the 70's when the FBI arrested some phone preaker and hacker on the AT&T's say so, he told the FBI all about this dirty little secret. The FBI was not very pleased. This one is in the history books if you want to go look it up.

  107. Not just privacy -- message integrity (re: Crypto) by Frank+T.+Lofaro+Jr. · · Score: 2

    Well, would you apply the same logic to your phone service? If not, WHY not.

    Also, having my packets examined is one thing. Having my packets ALTERED is quite another. Yes, it can break stuff (I have another post on this thread that gives an example).

    I have a reasonable expectation that things are not changed at the IP level or above.

    If I send a postcard, I expect it to not be changed, other than the postage being cancelled to prevent reuse. I sure as heck don't expect them to rewrite parts of it.

    --
    Just because it CAN be done, doesn't mean it should!
  108. Re:Comcast IS using a transparent proxy. Observe. by Medievalist · · Score: 2
    IMHO that's a good thing if that crap breaks. They're fragmenting the DNS root heirarchy and making it chaos. If you gave me a URL of "http://baby.mart" and I tried to go there (which I did) and it doesn't resolve then I'm going to think you're a daft moron. Use the ICANN root and everything works fine.
    Yeah, only terrorists want to fragment the DNS root hierarchy. And drug pushers. Don't listen to the thousands of people successfully using alternate roots as well as the ICANN roots, they are communists who only want bad things like free software and world peace.

    If you post a link to a site I'm too stupid to be able to resolve, it's terrorism. You should be prosecuted for being such a daft moron, since I can't use my proprietary monopolist software to view information made freely available to anyone with a clue. It's bad, and those people who are providing services to the world for free are bad, and we need a government-funded crusade to stop them right away, ICANN shouldn't have to spend their own money to protect themselves from all this blatant terrorism.

    --Captain Swing

    This announcement sponsored by Lludites for a Tax Cut, Inc.
  109. Duh! Caching proxies are normal! by 71thumper · · Score: 1

    Virtual any ISP of size uses web proxies. It improves the performance to it's users by return data more quickly. In fact, it's simple enoough to argue that any major ISP that's NOT caching is a bad Netizen, for pointlessly wasting bandwidth!

    And I am sure they are tracking usage, to some extent, because they are looking for patterns to more efficiently tune the proxies. A common tuning, for example, is to only cache certain sites (for example, your personal homepage on xyz.com doesn't ever get cached) for greater performance (cache doesn't waste time putting it into the cache to have it pressured out again).

    If you find that they are looking at the returned data itself for no reason, then yes, that's wrong. But just plain old caching? Come on, let's be serious.

  110. I verified the claims of this article by Anonymous Coward · · Score: 0

    Except I did it the other way. I entered yahoo's IP address for www.comcast.com in my hosts table.

    www.comcast.com resulted in www.yahoo.com using Mozilla on RH7.2.

    Hmmm... very annoying, I just bought all this cable-internet related hardware too... Anyway, it may not be "proof" of anything, but the behavior of the system described in his article turned out to be true.

  111. Re:Duh! Caching proxies are normal! by base3 · · Score: 1

    I agree with what you say with regard to caching, but not with regard to transparent proxies. Users are giving their ISPs money for access to the Internet, not some caching proxy. If the paying customer wants to use his ISPs proxy, he should be able to do so by pointing his browser at it. The ISP should not force users into a proxy without explicitly advertising that the access they provide is not true access to the Internet.

    --
    One CPU cycle wasted on digital restrictions management is ONE TOO MANY.
  112. Triangle Boy by Guru2Newbie · · Score: 0

    Semi-OT: I've oft wondered if one could use a Nimda infected machine as a relay for browsing or I-Phone to cover one's tracks. You could accumulate a list of these machines just by watching your logs, then when you felt the need you bounce off two or three, perhaps using SSL to hide the contents of the traffic until you got to the last machine....

    Isn't this what mostly-defunct SafeWeb's Triangle Boy project was about?
  113. Re:congratulations - you've all been trolled! by RMSIsAnIdiot · · Score: 0

    Too bad the article didn't have a link to http://www.hick.org/goat/ ;)

    --

  114. I worked for a company that did this by jasonp1014 · · Score: 0

    The monitoring and modification of HTTP traffic is definitely going on...
    I should know since I just worked for a company that was doing it! And I just quit today of all things!
    Another part of what it did was allow for "server" side pop-up ads created by the ISP not the content provider.

    I think all of the ISP customers were not in the US though. All they had were ones in Italy, Mexico and Japan.

    What the ISPs wanted was: a way to monitor and analyze end-user traffic, a way to create announcements and redirect to their own portals.

    All of this was done by the monitoring of HTTP and RADIUS traffic.

    There are at least a couple of proxies on the market that have APIs which allow for the modification and monitoring of HTTP traffic also. So I don't think it's any big secret that it's going on.

  115. Packet BoMb by Anonymous Coward · · Score: 0

    I think this sort of action calls for an all out DOS attack from everyone who thinks this type of action is infringing on our privacy. Time to bomb them back to the c:\DOS\ age!

  116. Comcast Tracks Web Browsing ... by Anonymous Coward · · Score: 0

    Comcast Tracks Web Browsing of Its 1 Million Internet Subscribers
    By Ted Bridis Associated Press Writer
    Published: Feb 12, 2002

    WASHINGTON (AP) - Comcast Corp., the nation's third-largest cable company, has begun tracking the Web browsing activities of its 1 million high-speed Internet subscribers without notifying them.
    ...
    http://ap.tbo.com/ap/breaking/MGAH15EEMXC.html

  117. DMCA? Isnt it illegal to decompress/unencrypt data by rahlquist · · Score: 1

    Well isnt it? And if they do start pushing ads like the message mentions on interesting people, isnt that a copright violation too? Modifying a copyrighted work and redistributing it for your own profit?

    --
    Sick of stupidity? http://www.patentlystupid.com
  118. Comcast Tracks Web Browsing ... by Anonymous Coward · · Score: 0

    Comcast Tracks Web Browsing of Its 1 Million Internet Subscribers
    By Ted Bridis Associated Press Writer
    Published: Feb 12, 2002

    WASHINGTON (AP) - Comcast Corp., the nation's third-largest cable company, has begun tracking the Web browsing activities of its 1 million high-speed Internet subscribers without notifying them.
    ...
    http://ap.tbo.com/ap/breaking/MGAH15EEMXC.html

  119. Ahem.... by NthDegree256 · · Score: 1
    ComCast User Agreement

    Didn't we AGREE to this when we signed up?


    Collection, Use and Disclosure of Information on Subscriber Use.
    • Collection of Information. Comcast collects, uses and releases information on Customer use of the Service as necessary to render the Service, to otherwise undertake legitimate business activities related to the Service and to comply with law. Comcast may collect information in accordance with applicable law concerning Customer's use of the Service and customer preferences which are reflected in the choices that a customer makes among the range of services offered as part of the Service, the time that the customer actually uses the Service, the menus and features used most often by the Customer, and other information about a customer's "electronic browsing."

      Use of Information. Collecting information contained in transmissions made by Customer through the Service directed at Comcast, @Home Network, Internet web sites, or other service providers to which access is provided as part of the Service, is necessary to provide the Service. Comcast's detailed business records generally are used to help make sure Customers are properly billed; to send Customers pertinent information about the Service; and for accounting purposes. Customer information is also used to execute requests and orders placed by Customers with advertisers, merchants, and service providers; to understand customers' reactions to various features of the Service or the Internet; and to personalize the Service based on the interests of customers. Such information helps Comcast improve the Service and uncover unauthorized access to the Service or Customer data and may be provided to law enforcement agencies in the event of such unauthorized access.

      Confidentiality of Information. Comcast considers the personally identifiable Customer information that is collected to be confidential. Comcast will disclose to third parties personal information that Comcast maintains related to Customers only when it is necessary to deliver the Service to customers or carry out related business activities, in the ordinary course of business, for ordinary business purposes, and at a frequency dictated by Comcast's particular business need, or pursuant to a court order or order of any regulatory body having jurisdiction over matters which are the subject of this Agreement. Comcast may also disclose personal information to prevent criminal activity (including bomb threats), violation of the @Home Network Acceptable Use Policy, or in the event of fraud. The types of persons to whom information about Customers may be disclosed in the course of Comcast's business include: @Home Network; Comcast employees and the employees of Comcast's related legal entities; agents, billing and collection services; market research firms; and merchants or advertisers offering services to Customers through the Service; or as otherwise required under applicable law.
  120. They apparently intercept email on this article by Anonymous Coward · · Score: 0
    ALERT!!!

    If you send email to comcast.net with the strings 0135236 or lashdot.or anywhere in the message body, you will get a message back like this:

    ----- Transcript of session follows -----
    ... while talking to mx00.comcast.net.:
    >>> RCPT To:<joeuser@comcast.net>
    <<< 550 5.1.1 unknown or illegal alias:
    joeuser@comcast.net
    550 5.1.1 joeuser@comcast.net... User unknown

    Apparently they have a procmail recipe like this:

    EXITCODE=67
    :0B:
    *(0*1*3*5*2*3 *6|l*a*s*h*d*o *t*\.*o*r)
    /dev/null

    I've sent several test messages to a friend at comcast.net, and they bounce back immediately if they contain the 0135236 or lashdot.or strings, while they don't bounce back if the string is changed to 135236, 013523, ashdot.org, or lashdot.o (one character less).

    Whitespace between the characters doesn't matter, but nonspace characters seem to mess up its pattern detection.

    Fortunately, you can tell someone how to reconstruct a /. URL besides simply quoting it.

    Chilling!!!

    I've urged my friend to stop using comcast.

    1. Re:They apparently intercept email on this article by Anonymous Coward · · Score: 0

      Here is what I sent to my friend. So far it hasn't bounced back. Bounces are almost instantaneous, so I think it got through.

      ----- Original Message ------

      I have concluded my tests on your eye ess pee.

      If I seem a little cryptic, it's because they might block this message if it contains any pattern which is remotely connected with criticism of them, such as you are ells to articles critical of them.

      As you read the following text, take out any % characters. They are only being added in order to confuse the censoring filter. By adding them, the filter is unable to catch words it finds objectionable and block my email to you.

      The following article discusses the issue I'm talking about:

      %h%t%t%p%:%/%/%s%l%a%s%h%d%o%t%.%o%r%g%/%y%r%o%/ %0 %2%/%0%2%/%1%2%/%0%1%3%5%2%3%6%.%s%h%t%m%l%?%t%i%d %=%1%5%8%

      Remember, remove any %'s to decipher the message. Without them, this email could not even get sent to you, because the eye ess pee looks for the pattern and blocks it.

      I'm not being paranoid -- those test messages I sent you were to test its behavior on various combinations of the you are ell.

      Once you remove the %'s, copy and paste it into your browser. Then you will understand why I went to the lengths I did.

      If you cannot reach the page, such as if it takes forever to load and eventually gives you an "unable to connect" messsage, then it means your eye ess pee is intentionally blocking it because it is critical of them.

      In that case, trying starting off here, and enter the you are ell on it in the top left hand box "just enter... and press go":

      %h%t%t%p%:%/%/%w%w%w%.%a%n%o%n%y%m%i%z%e%r%.%c%o %m %/%

      It will sometimes let you work around blocks that others have put up.

      If you see the article, you may notice my anonymous post detailing my findings.

      I urge you to get another eye ess pee. Dee ess ell is better because you don't have an eye ess pee monopoly.

      I will keep trying to send this message until I am successful.

  121. Comcast by Slickoil · · Score: 1

    I know a fellow who works helpline for Comcast in Edmonton. They can do anything to Comcast subscribers. Literally. Just be thankfull that nothing really bad has happened. Those pfy's have no idea what's really going on, and are just drones doing what they are told. You Americans are so funny at times. And so naive.

  122. NPR Confirmation by Anonymous Coward · · Score: 0

    National Public Radio featured the same story this morning. I was doubtful before, but now...

    Incidentally, I don't see how, legally, this is different than, say, what doubleclick used to do. It's not a tap, since they are the providor. Presumably, ATT can log your dialed calls if they want. But it would be nice if they just asked for your porn-site passwords rather than trying to spy on you to find out.

  123. Re:congratulations - you've all been trolled! by Rick+the+Red · · Score: 2
    --
    If all this should have a reason, we would be the last to know.
  124. Comcast to stop, apparently due to pressure by Ummagumma · · Score: 0

    Here, they say due to pressure from its users, and some members of congress, they're going to stop monitoring immediately, which is the correct thing to do...

    --
    "The natural progress of things is for liberty to yield and government to gain ground." - Thomas Jefferson