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When IT and Bad Government Meet, Everyone Loses

Cron-os writes "The city of Wilkes Barre, Pa is furiously trying to enter some 25,000 tax records into their new PC network. Their aging AS/400 crashed sometime around April 15, and the city did not renew a maintenance contract with IBM because it cost more than the PC network. You can read the associated articles here, here, and here. I'm so glad I live across the river in a SANE city." I wonder if these bozos run their schools and roads departments with the same level of professionalism.

372 comments

  1. Doesn't need to crash to be a problem! by Anonymous Coward · · Score: 0

    The computers don't have to BREAK!
    I read a story on Happy Hacker once about this kid in school. He knew that the system's network was really really insecure. His way of informing the sysadmins was to print out on every printer in the school system something like "I have hacked your computer. Please fix it."

    At least it worked...

  2. PA by Anonymous Coward · · Score: 0

    Doesn't suprise me. The only good thing that state has done has fixed I-83.

    Fucking morons.

  3. Bozos by neurojab · · Score: 3, Funny

    They ARE bozos if they're going to trust tax records to a windows PC network. If they had backed up their data (and kept their support contract), IBM could have had them running again in a day or two. The only difference is that city officials would have been unable to play "the sims" in "off-time". :)

    1. Re:Bozos by danro · · Score: 5, Funny
      The only difference is that city officials would have been unable to play "the sims" in "off-time".
      Why play "The Sims" on your computer when you can play "Sim City" live!
      --

      "First lesson," Jon said. "Stick them with the pointy end."
    2. Re:Bozos by jackb_guppy · · Score: 1

      The BOZO thing was not calling IBM to repair the machine. OR any of 3 different layers of supports from VARS to after market support.

      IBM equipment has for me been the most stable hardware around. I know of systems that are approching twenty years of 7x24 operations.

      I have had customers for years run without support. They know the downside, of delays in getting service and premium cost on parts - but normally a valid cost justification was made. Yes some were hurt with a two day time, but for a tax office that would be minor. For the Police, that would be major.

      City could replace the whole machine for less than 1/3 to 1/2 of that annual cost via an after market VAR.

      A little simple planning can go along way.

    3. Re:Bozos by Anonymous Coward · · Score: 0

      Ha. Ibm took 3 days to replace a fucking procesor card in an AS400. I dont trust IBM farther then I can throw them.

    4. Re:Bozos by cscx · · Score: 2, Funny

      Yeah, and on top of that, guess how dirty their office is now that their AS/400 conked out?

    5. Re:Bozos by kubrick · · Score: 1

      They'd be bozos if they were going to trust it to a Linux PC network too. I'd want something a bit more dependable than the average PC containing things like this :)

      --
      deus does not exist but if he does
    6. Re:Bozos by Anonymous Coward · · Score: 1, Interesting

      To this AS/400 operator, they seem utter bozos for any number of reasons. Let's sum up some of them:

      1) No maintainance contract. This seems terminally stupid for a mission critical system. It's a case of getting what you pay for but frankly, my employer and I would probably not administer a customer's system without it. You see, the maintainance contract also allows you to get software patches (for free, I might add). The first article's specialist's opinion is entirely correct

      2) No failover/fallback system. These days this is almost as bad a mistake as not having a maintainance contract. Though given the probable age of the hardware, not having a failover system is somewhat understandable. At the time the machines cost an arm and a leg.

      3) Not upgrading the hardware. AS/400s are very reliable machines both in terms of software and hardware, but IMO you ought to replace them every 5-6 years or so. In this case, they seem to have brought in the AS/400 to replace a System/36 or /38 and were running S/3x programs. Replacing the early AS/400 (type unknown) with a (modern) 270 would represent enormous savings in terms of power (110 volts instead of 380), space (a 270 is deskside-sized, not multiple racks) and time (jobs run in minutes instead of days).

      4) Replacing with PCs. This will create any number of technical nightmares and cost overruns. One of my customers took a long hard look at SAP a couple of years back. Their conclusion was that when total cost of ownership (maintainance, admin costs, power, etc) was taken into account, having two 'big' AS/400s as production and failover/test systems would over 5 years be cheaper and more reliable than an NT herd.

    7. Re:Bozos by mpe · · Score: 2

      The BOZO thing was not calling IBM to repair the machine. OR any of 3 different layers of supports from VARS to after market support.

      Or to attempt to recover the data.

    8. Re:Bozos by Anonymous Coward · · Score: 0

      Is that the place where they fill potholes with compacted refuse and all of the elementary school science books say "One day, man will actually land on the moon and safely return to earth like our President said" ?????

  4. The real story... by 00_NOP · · Score: 4, Insightful

    Behind all of these things is that while computing power might double every 18 months or so, human efficency does not.

    That is (one reason) why we are not living in paradise despite the huge increase in computational power we have seen in the last 20 years.

    1. Re:The real story... by Anonymous Coward · · Score: 0

      Hmm, ok, why exactly would an increase in computational power turn our world into a paradise?

    2. Re:The real story... by KarmaChef · · Score: 0
      Ah, but the ability of a computer to generate it's own data does increase, which increases the efficency of the work place. Machines are becoming more and more independant.

      The reason we are not living in paradise is the fact that we are dealing with a world with limited resources, and THAT is the true shadow behind all these things, not a lack of increase in human efficency.

      BTW, if you believe human efficency doesn't increase, then you haven't been paying attention. A while ago finding a way to propel a vehicle on the ground was considered amazing, and now, just a short time later, we frequently enter space. Going from horses to cars, vs. cars to space ships... which is the greater leap? -- Microwave on high for 10 minutes, presto, a new civilization

    3. Re:The real story... by Anonymous Coward · · Score: 0

      DuH! That's not the reason we aren't living in paradise

      The reason we aren't living in paradise is because of the parasitic elitist pseudo-freemarket types like Morgan, Carnagie and Bush(s).

      I bet you eat at McDonalds.

    4. Re:The real story... by kubrick · · Score: 3, Insightful

      Maybe human efficiency declines in a direct proportion to improvements in machine efficiency?

      Less exercise of the body and the brain... hmmmm.

      --
      deus does not exist but if he does
  5. II hope you don't mean Scranton. by Anonymous Coward · · Score: 0

    Scranton, PA, the land of shit. Mentioned (and made fun of) in many movies (Home Alone and Kingpin). The large city of NEPA that no one has ever heard of and probably doesn't want to.

    The SANE city which is many millions of dollars in debt, doesn't have enough money each year to cover overtime for city employees past April, and decided to build a mall in the same part of town that was previously owned by the hookers.

    1. Re:II hope you don't mean Scranton. by Anonymous Coward · · Score: 0

      I used to think it sucked that I lived in the middle of no-where between Binghamton & Scranton/Wilkes-Berra. Now I thank god.

  6. $850 a month by CmdrTaco+(editor) · · Score: 3, Interesting
    the city did not renew a maintenance contract with IBM because it cost more than the PC network.

    From the article:
    IBM is willing to provide a maintenance contract for $850 a month.

    How much is their PC network worth, anyway?

    1. Re:$850 a month by garcia · · Score: 2

      they do have "five" employees re-entering the tax information onto personal PCs. How much do you think it's worth?

    2. Re:$850 a month by the+eric+conspiracy · · Score: 3, Interesting

      How much do you think it's worth?

      They have five employees entering the data onto PC's. One of the news articles stated that it is going to take 6 months to rebuild the tax database. 2.5 man years times, say $40K per man year (salary + benefits + office space etc) comes out to about $100,000, or just about ten times the cost of that maintenance contract. And that's jsut for the tax data. There are, of course, other municipal records on that computer.

      No doubt the personal computers involved are ALSO ageing, probably 386's running MS-DOS 6.1.

      Those responsible should be sacked.

    3. Re:$850 a month by gordon_schumway · · Score: 0, Troll
      Those responsible should be sacked.

      And replaced with llamas.

      --

      Ha! I kill me!

    4. Re:$850 a month by varebel · · Score: 2, Funny

      How much is their PC network worth, anyway?

      What does couple of NICs and a length of CAT5 run these days?

    5. Re:$850 a month by SparkyMartin · · Score: 1

      How much is their PC network worth, anyway?

      That's sorta like asking "How much is a CD worth anyways?" after all your backups CD's get destroyed.

      It's not the hardware that's important, it's the information contained in the system.

      A very simple worth calculation:
      Since it will take five employees six months to type everything in, multiply their annual salary x 5 x .5.
      Assume they make $30000:
      $30000x5x.5=$75000

      So the system/network is worth $75000.

  7. this is getting out of hand by BigBir3d · · Score: 1, Offtopic

    why are there so many stories on slashdot that were on fark.com the day/night before?

    1. Re:this is getting out of hand by Anonymous Coward · · Score: 0

      why are there so many stories on slashdot that were on fark.com the day/night before?

      ...for the same reason that memepool.com links end up here a few days later.

    2. Re:this is getting out of hand by gr8fulnded · · Score: 1

      It goes back and forth. /. and fark basically trade stories. I dont know how many I've seen on fark that came off slashdot a couple days prior (usually once the /. effect comes down, then we fark the server again).

    3. Re:this is getting out of hand by Anonymous Coward · · Score: 0

      1. I've never heard of fark.com

      2. I don't regularly read the local rag--two of these articles were on the front page yesterday, so I bought it and read 'em.

      Cron-Os

    4. Re:this is getting out of hand by Mizery+De+Aria · · Score: 1

      Because whether it was initially discussed on fark.com, wired.com, nytimes.com, or any other site whatsoever, I, among others, do not frequently visit those sites as news resources and am enjoying getting all the quality news from /.

      --
      If you're religishitty, KILL YOURSELF!
    5. Re:this is getting out of hand by kubrick · · Score: 1

      Slashdot is a glorified links page. I doubt that the editors even look elsewhere for their stories -- that would be too much like work. They probably just skim the submission queue and pick stories at random... so any lack of originality is more to do with the submissions than the editors. There's only so much news in a limited (conceptual) space that can be circulated at any one time...

      --
      deus does not exist but if he does
  8. Submission to Darwin Awards! by ZenJabba1 · · Score: 2, Interesting
    There is something more to this than they are letting on. It doesn't make sense that they would complain about around $10,000 a year in maintance, whilst keeping an IT person on the payroll that would go ahead with this.

    It sounds to me like somebody went and said 'hey it hasn't crashed in 10 years, I want this $10,000 in my paycheck because you already pay me so bad'.

    Why does this make me feel that IBM is going to get the flack because they wont fix the computer, and tens of thousands of people will not get the refund checks etc and it wont be blamed on the idiot who decided NOT to renew it.

    American Government is getting nearly as bad as American Corporations!

    --
    `find / -name "*your_base*" -exec chown us:us {} \;`
    1. Re:Submission to Darwin Awards! by haystor · · Score: 2, Interesting

      I'm curious why the IBM support didn't orginally setup automatic backups of some kind.

      --
      t
    2. Re:Submission to Darwin Awards! by innocent_white_lamb · · Score: 1

      I'm curious why the IBM support didn't orginally setup automatic backups of some kind.

      Apparently they did. But the tape backup is broken so they can't retrieve the data.

      --
      If you're a zombie and you know it, bite your friend!
    3. Re:Submission to Darwin Awards! by (outer-limits) · · Score: 2, Insightful
      Because you can't automate 'reel to reel' tape backups.

      This appears to be a typical case of accountants gone mad, saving money on paper, but ending up costing a lot more in a disaster situation. The fact that they have a reel to reel tape for backup, ( I recall a /. article announcing the end of manufacturing reel to reel tapes just a short time ago), means that you have a situation where accountants have gone mad.

      They would also typically have grossly underpaid computer staff who have hit rockbotton in morale as well. IBM would have tried many times to tell them they aren't really saving any money by acting the way they have, but IBM can't actually make them act reasonably. Maybe the accountant is a secret agent for Bin Laden.

      I have seen this kind of behaviour many times before. Like when I worked for a major insurance company that had a dinosaur IBM mainframe still chugging away in the corner for the end of month run, when they had much more powerful IBM mainframes running everything else, just because the old machine ran DOS and they hadn't converted the programs to run on MVS yet. There was only one guy left who even knew how to repair it, and no parts.

      Or a major, multinational manufacturer, when we upgraded an old machine, some bright spark from the customer had the bright idea of using the old 1GB disks in the new machine and saving one 9GB disk cost. The amount of time it took to work around this imposition, in terms of backing up the old system to the new, meetings, hassles, the disks dying anyway over time, etc, cost more than the $5000 saved.

      --

      Microsoft - Where would you like to go today, Maybe Jail?

    4. Re:Submission to Darwin Awards! by Anonymous Coward · · Score: 0

      IBM WILL fix the computer, they just have to be paid. And it'll cost more than $10,000.

    5. Re:Submission to Darwin Awards! by Anonymous Coward · · Score: 0

      Darwin award would probably go to the imbreeders outside of Wilkes-Barre in Noxen

    6. Re:Submission to Darwin Awards! by tzanger · · Score: 2

      Apparently they did. But the tape backup is broken so they can't retrieve the data.

      Which is why I have access to another tape drive offsite. Now mind you I am only using DDS3/4 so the cost of another drive isn't staggering, but still... why have backups at all if you don't have a method to read off the backups if the building explodes?

    7. Re:Submission to Darwin Awards! by Tony-A · · Score: 2

      dinosaur IBM mainframe still chugging away in the corner for the end of month run ... the old machine ran DOS
      Yeowch! The only thing I've seen DOS used for was card-to-tape and tape-to-print on something like a 360/30, and that only as an interim stopgap. Post 1401 and pre PCP (OS/360 with ONE process). You can be sure that end of month run will be an unimaginable mess to convert.

      "Saving money" by keeping the old disks on new hardware??? Insane. Ever look at the cost of replacing a crashed disk? The way to save money is to buy good new disks and use the old ones in cheap junk test systems.

  9. Having a grandmother who lives in Wilkes-Barre... by evilpaul13 · · Score: 2, Funny

    I wonder if these bozos run their schools and roads departments with the same level of professionalism.

    I can assure you that their road department doesn't even have an office building, they just drink themselves to death slowly everyday in a nearby pub. They've had holes in the road up there for YEARS. Maybe the IT staff does something similar?

  10. Welcome to Pennsylvannia! by CrazyJim0 · · Score: 0, Flamebait

    WestVirginia be damned. I really think PA holds the redneck ethos. I hate this fucking state so bad. There's NOTHING to do here. Maybe thats why old people like to live here.

    I can't even leave the forsaken state. I'm stuck living in a house built in the 1600's, with $100,000 debt and a degree from Carnegie Mellon! Fuck the whole idea of an educated poor. Education just makes you more poor.

    1. Re:Welcome to Pennsylvannia! by discstickers · · Score: 1

      Haha, were you a drama major? I love PA (and Pittsburgh, I'm at CMU now), there's lots to do here, as long as you're not looking for a tech job. Hey, at least it's not New Jersey. Look at it this way, you could've gone to Pitt. ;)

      --
      I have a shitty sig!
    2. Re:Welcome to Pennsylvannia! by Anonymous Coward · · Score: 1, Insightful

      Replace PA with any other state, country, or town; and the previous would still hold true.

      Fuckwitism exists outside of your shitty state, you know. I live in Switzerland, and you snotty USA people still think this place is utopia!

    3. Re:Welcome to Pennsylvannia! by Stalyn · · Score: 1

      You only wish you lived in New Jersey. Sink you fool.

      --
      The best education consists in immunizing people against systematic attempts at education. - Paul Feyerabend
    4. Re:Welcome to Pennsylvannia! by fparnold · · Score: 1

      It's the other end of PA from where you're at. You're in civilization, and Wilkes-Barre... well, being from up there, I'd say it's probably IBM's only coal-fired AS/400 they were running.

      As for the NJ crack, there are plenty of IT jobs there. Just wait until you graduate, and end up taking a job in the Holy Land. Learn those Turnpike Exits now!

    5. Re:Welcome to Pennsylvannia! by (outer-limits) · · Score: 0, Flamebait

      I think you are getting Swtizerland and Sweden confused.

      --

      Microsoft - Where would you like to go today, Maybe Jail?

    6. Re:Welcome to Pennsylvannia! by FatRatBastard · · Score: 2

      It's the other end of PA from where you're at. You're in civilization...

      I'm going to have to disagree, but -- at the risk of sounding like a complete asshole -- once you drive about 10 feet beyond the city limits of Pittsburgh its just as bad. I love the City of Pittsburgh, but SWPA is a shithole.

    7. Re:Welcome to Pennsylvannia! by 0x0d0a · · Score: 1

      Every time I drive from WV to PA you see the "Welcome to Pennsylvania" sign and then immediately hear "ka-thump, ka-thump, ka-thump" of my tires hitting patched places. It's kind of ridiculous, especially since WV has hills all over and is ass-poor...yet they still manage to get decent highways.

      Probably Senator Byrd funneling federal money in...he's pretty good at that. :-)

    8. Re:Welcome to Pennsylvannia! by Anonymous Coward · · Score: 0

      That's why it's called Pennsitucky by some of the residents and escapees.

    9. Re:Welcome to Pennsylvannia! by Anonymous Coward · · Score: 0

      No shit. Don't you know Byrd is moving the US Federal bureaucracy piece by piece to WV? Just like that old Johnny Cash song.

    10. Re:Welcome to Pennsylvannia! by Anonymous Coward · · Score: 0

      Oh my god. I used to live in PA and I do think it sucks. Most of it anyway, but Philly isn't a bad city. But I cannot believe that anyone from Jersey would admit it. NJ is the garbage dump of the east coast. Garden State my A$$.

    11. Re:Welcome to Pennsylvannia! by Anonymous Coward · · Score: 0

      That's Pennsiltuckey!

      And yes, our road system bites the big bipper.
      The major highways being handled by our dear PennDOT (Pennsylvania Department of Transportation), and the local roads being handled by backwater boroes, municipalties and townships.

      Alot of roads, alot of traffic and not enough 'working' people to handle it all. I wonder if someone from PennDOT, who lurks on this site, could enlighten us as to why this actually happens.

      Also, the scoop on the gub'mint and IT. Most times you are flushed into a situation where:
      1. Your Accountants or Business Managers may be running the IT department.
      2. Your predecessors F'ed-up something fierce and you are hired to clean up the mess without any training or budget.
      3. You have very little control to do real maintenance because you are stuck trying to finish the latest administration's 'initiative'.
      4. You have very little control because either your supervisor or main office controls all the real network equipment, and you're stuck being a glorified end user who ends up sending more emails and making more phone calls than actually fixing hardware or network problems.

      If this sounds like ranting. Try talking to someone who works in a PA state agency or PA local government and see what they say.

      Just to add my 'Me Too'.
      The solution sounds like a typical time and money issue. Money to actually, convert the Hardware and pull in a redundant(sp?) backup system, and time to train people or bring in the OEM vendors.

      Also, when money get funneled away from something, it more than likely does not line anyone's pocket (unless they are sickeningly corrupt). It's usually sent to another dire emergency.

      - Anonymous PA State worker

  11. Humans by jhines · · Score: 1, Redundant

    To error is human, to really foul up, you need a computer.

    1. Re:Humans by Anonymous Coward · · Score: 0
      To error is human,
      That's err, numbnuts.

      Oh, and zero points for originality. Thanks for contributing.

  12. Do you even know where Wilkes-Barre is, Chris? by bryan1945 · · Score: 1, Informative

    You fucking asshole. Wilkes-Barre is a dying town that is desperately trying to recover from their coal mining days. Oh, yeah, my grandparents and parents are from their, go figure- I was lucky enough that my parents escaped before the place crashed. Now the place is living off the backs of thousands of Social Security receiving old folks, and the geography is in the middle of nowhere, PA. This isn't Silicon Valley.

    Let me know where you're parents came from so I can make some slurs about them.

    --
    Vote monkeys into Congress. They are cheaper and more trustworthy.
    1. Re:Do you even know where Wilkes-Barre is, Chris? by garcia · · Score: 1

      Yeah, his email address is from pa.net, he is using links from timesleaser.net, and he says he is "from across the river".

      NEPA has large growth potential due to the large number of Interstates that cross there. Due to problems w/local government the towns (Scranton/Wilkes-Barre) are going down the tubes.

      My parents came from NYC and Jersey City. I was raised 10 miles from Scranton and lived there for 18 years. NEPA is a fucking hellhole.

      Get over yourself.

    2. Re:Do you even know where Wilkes-Barre is, Chris? by Carbonite · · Score: 2, Insightful

      I believe Chris was referring to the people with the decision-making power, not to the general population of Wilkes-Barre. The IT people made some poor decisions and they deserve to be called bozos. The people of Wilkes-Barre should also be upset with them.

      Carbonite

      --
      ich muß mehr Kuhglocke haben
    3. Re:Do you even know where Wilkes-Barre is, Chris? by bryan1945 · · Score: 2

      Ok, someone pointed out that Chris may be calling the government people bozos, in which case I apologize.

      I just flew off the handle there, due to some personal reasons.

      Sorry, Chris.

      --
      Vote monkeys into Congress. They are cheaper and more trustworthy.
    4. Re:Do you even know where Wilkes-Barre is, Chris? by Phanatic1a · · Score: 5, Informative

      I went to school in Wilkes-Barre. My father's side of the family is from Wilkes-Barre. So if that qualifies me to pass judgement, I'll declare that Wilkes-Barre is indeed a festering shitpile.

      Going to school in Wilkes-Barre is a soul-crushing experience. See, the town is such a cultural mecca that the McDonald's in public square, the main center of town, closes at 4pm on Fridays. There's nothing to do on the weekends, because all the students go home, and all the students go home on the weekends 'cause there's nothing to do in town. If there's ever a town that could be improved by a 100-kiloton airburst, Wilkes-Barre is it.

      And it's not desperately trying to recover from its coal mining days. It already did that, back when the river flooded the town away and a truckload of Federal disaster relief money came pouring in. At that point, basically everyone who could leave town, left town. All that's left is genetically inbred hangers-on. Walk down main street at noon, right through public square, and I'll guarantee you've never seen such a collection of human wreckage in your life. Just about everyone you'll see if missing one or more items from the following list:

      a. arms
      b. legs
      c. teeth
      d. a chromosome
      e. sanity

      Trust me, a PC network intended to replace an AS/400, implemented by a corrupt and incompetent government, is the absolute least of this town's worries. I'd say the raw sewage that gets dumped into the drinking water supply is a bit higher on the list.

    5. Re:Do you even know where Wilkes-Barre is, Chris? by bryan1945 · · Score: 1

      Thanks, nice way to describe my parentage. Of course, it's really hard to type having no legs, arms, teeth, chromosomes, or sanity. Somehow they survived in Swoyersville and re-built their house, being all inbred and such. It's good to know that genetic freaks can get such things as PhD's in Nuclear Physics (my freak of a dad) and medical degrees (my ogre of a mom).

      Why don't you go to the Woodlands on the weekend if you're so God damned bored? It isn't great, but it's better than nothing. And from what I remember in September of '99, there were shit loads of hot chicks on the deck bar, including the 2 bartenders who were desperately trying to bust their bikinis.

      But, yeah, I'd rather go to Pakistan.

      --
      Vote monkeys into Congress. They are cheaper and more trustworthy.
    6. Re:Do you even know where Wilkes-Barre is, Chris? by praxim · · Score: 1

      I live nearby (Lake Ariel, not the trailer park bits, though), and I can attest to the shit-holiness of Wilkes-Barre. If you're going to go anywhere in PA, don't make it W-B.

    7. Re:Do you even know where Wilkes-Barre is, Chris? by Phanatic1a · · Score: 2

      Why don't you go to the Woodlands on the weekend if you're so God damned bored?

      I did. All-you-can-drink specials, however, tend to get a bit boring after the 10th or so time.

      Are you currently in Wilkes-Barre? Did you leave? Do you regret leaving?

    8. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0
      I can attest to the shit-holiness of Wilkes-Barre.
      They have holy shit in Wilkes-Barre?

      Wow.

    9. Re:Do you even know where Wilkes-Barre is, Chris? by SevenTowers · · Score: 1, Offtopic

      excuse me, but since when are trolls rated so high? especially since this guy posted another blurb rated 5 about 2 posts down. And they say exactly the same thing.

      --
      Imperium et libertas
      Autocracy and freedom
    10. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      Actually, Chrisd is *not* Cron-Os..I am..

      I live in Kingston--yeah, there is some difficulty here too. The entire area is on economic hard times, caused (in part) by the fall of the Coal industry, thanks to the Evironmentalist Wackos. (Thanks Rush for a great term).

      Kingston is a much saner city..Wilkes needs serious help--by removing the corrupt government first. I'm not saying Kingston is any less corrupt, but at least they pay their bills to their contractors on time.

      I moved here from Indiana. If you think NEPA is a hell-hole, try Central Indiana..

      and I'm relieved it isn't 'silly valley'..

      BTW--There are a lot of people moving here to escape the rat race from NYC and that whole sprawl region. It's not as bad as those of you who *used* to leave here seem to think it is.

      Cron-Os

    11. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      I hate you. Sorry, I flew off the handle because I take offense to stuff that doesn't concern me. Your parents are obviously the exception, jesus calm down.

    12. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0
      open the dictionary, turn to page 810, scroll down to the entry for shithole:

      shithole, n.: a place of extreme misery or squalor. See also Wilkes-Barre, PA.

    13. Re:Do you even know where Wilkes-Barre is, Chris? by Phanatic1a · · Score: 2

      The entire area is on economic hard times, caused (in part) by the fall of the Coal industry, thanks to the Evironmentalist Wackos.

      Huh?

      I don't think I've ever heard the switch to easily strip-mined-but-dirty high-sulfur bituminous instead of deep-veined anthracite blamed on "Environmentalist Wackos" before.

      The Pennsylvania coal industry died because there's lots of cheaper coal out there.

    14. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      Yes, Billy is from Faggot Circle in Clarks summit.

    15. Re:Do you even know where Wilkes-Barre is, Chris? by WiredPaul · · Score: 3, Informative

      I agree that by and large Wilkes-Barre is a dying town inhabited for the most part by people who can't (or won't) read a stop sign.

      But it does have some redeeming qualities, Wilkes University being the foremost among them. Wilkes has one of the top rated schools of pharmacy in the country. The school of pharmacy is so good that it was the primary reason that a huge employer recently opened up shop in the area.

      Not to mention that Wilkes has one of the best computer science programs in Pennsylvania. They are so forward thinking it's scary. Every computer that a CS student must use has Linux installed. And in the more general computer labs they have the computers configured to duel-boot so they can have the best of both worlds. If you ever want a poster boy for schools leveraging the power of open-source, Wilkes is it. Heck, even one the assignments for the networking class involves installing Linux. The CS department is staffed with some of the most amazing faculty around. Including John Koch whom solved the century-old Four Color Problem.

      It's not just the computer science department either, technology permeates through every aspect of the Wilkes campus. Just take a look at the web page for the radio station and there automation system and tell me it's not cool. Anything that tells you what the name of the song is ,while it's still playing, is a good thing in my book.

      It's just too bad that Wilkes-Barre is run by an incompetent mayor that uses the local collage students as a scape-goat for everything and is inhabited by an elderly populace that is too busy trying to kill the collages to realize that they are the only thing keeping Wilkes-Barre alive.

      All in all, Wilkes-Barre is a great place to go to school, but I sure as hell wouldn't want to live here forever.

      --
      Communication is about content not presentation.
    16. Re:Do you even know where Wilkes-Barre is, Chris? by asv108 · · Score: 2
      Well, I went to school outside of Wilkes-Barre in Kingston, I grew up there since the age of 3, not in center city WB but a suburb known as Dallas, which was actually named Dallas before the other city in that other state beating the same name became popular. Obviously there are a lot of issues facing this area but I take great offense in to the singling out of Wilkes-Barre as out of the ordinary, when compared to the thousands of other cities with dying downtown districts.

      The downtown area of Wilkes-Barre is hardly the center of the area, like any other city in the US, Wilkes-Barre's downtown district has become a victim of sprawl. The McDonald's you speak of went out of business last month but there are many more to take its place outside of the downtown area. As for your other comments, I'm not even going to waste any energy responding to them..

      Look on the bright side, we were the first town to have Cable ..

    17. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      Wow, anecdotal evidence used to disprove a trend. If your parents have advanced degrees, by extension EVERYONE in the area has to have advanced degrees, disproving him completely. Well done.

    18. Re:Do you even know where Wilkes-Barre is, Chris? by nomadic · · Score: 1

      Well, based on the fact that he misspelled whackos and capitalized coal for no apparent reason, I'm sure he's on some ideological fringe or another, cut off from reality. It's the unnecessary capitalizations that are the best indicator of the fringies, for some reason...

    19. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      You suck your daddy's cock.

    20. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      Don't get me started on the mayor of Wilkes-Barre. Some of his exploits are almost kwimbyian in nature.

      Have you ever noticed that every fall on the first day of class the block of River Street or Franklin Street boarding the Wilkes campus is being repaved? The rest of the year they fill pot-holes with peoples cars (*cough* New Fredrick *cough*) and yet that particular stretch of road has to be "fixed" every single fall on that exact day. It must be a coincidence that happens to totally screw thousands of freshmen moving into the dorms.

      And you are dead on about the locals blaming the students for everything: Too little rain? Too much rain? It must be those damn kids!

    21. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      Mayor blames everything on the students eh? Sounds like State college, you know the town the was created after Penn State was built. The town exsist only because the school was built. and ever since the town has been trying to blame and screw over the school and it's students at every corner.

      You people think the valley is dead? go up route 6 to bradford county. Now there is a meca of the world. cows outnumber people 3 to 1. 75% dirt roads. Most rural schools in the state.....
      My town (well the one i lived closest) to was 1 street and 400 people. At least if they had to do things by hand they could do it in an afternoon. Wait i think they do. town has a budget of like 5k. Road maintaince for a area bigger than all of pittsburg is done by one guy. Seriously Wilkes-barre is heaven compaired to there. Only thing to do back home is look at feilds. hell theres only a movie 1 day a week in the theatre you have to drive 30 minutes to. Hell is on a map and it's called Rome Pa. Speaking of the similarity as dallas has. Rome pa has 7 hills like the real on and is at the same latitude.

    22. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      After 100 years of coal mining and millions in profits for the coal companies.

      Did they reinvest in the town? Did the town reinvest in other wealth creation?

    23. Re:Do you even know where Wilkes-Barre is, Chris? by t · · Score: 2
      duel-boot
      Not so long ago this would have been considered an error, but after the latest M$ execs testimony it is indeed a duel between M$ and Linux. Long live the accidental evolution of language!

      t.

    24. Re:Do you even know where Wilkes-Barre is, Chris? by WiredPaul · · Score: 1

      The politicans blame the students for every-thing for exactly one reason; They don't vote. Most collage students are from out of town and can't vote in the local elections. And it's not like the collage can just pick up and leave town. So if you consider all of that the politicans really have the collages by the go-nads. I mean they can abuse them all thay want as long as they stop short of them going out of buisness

      --
      Communication is about content not presentation.
    25. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      Blaming collage kids is one of the oldest political ploys in the book. Where have you been? Under a fucking rock? It's easy to blame the schools and as an extra bounus it usually makes the news because every dumb-ass student screems bloody murder and runs to the press saying; "Help, Help were being oppressed". Everyone here went through it and it's really not a big deal. So just grow up a little and learn to shut the fuck up.

    26. Re:Do you even know where Wilkes-Barre is, Chris? by Le+Marteau · · Score: 1

      Old joke, I know:

      Pennsylvania is basically Philadelphia on the east, Pittsburg on the west, and Alabama in the middle.

      --
      Mod down people who tell people how to mod in their sigs
    27. Re:Do you even know where Wilkes-Barre is, Chris? by 0x0d0a · · Score: 1

      anecdotal evidence beats a bunch of claims totally unsupported by evidence...

    28. Re:Do you even know where Wilkes-Barre is, Chris? by Dun+Malg · · Score: 1

      Including John Koch whom solved the century-old Four Color Problem

      Ummm...the Four-Color Problem is not something one "solves". The "problem" was that the Four-Color Conjecture, while practically obvious to anyone, was very difficult to prove mathematically. And unless this guy changed his name, he isn't either of the dudes who proved the conjecture:

      "In 1976, the conjecture was apparently proved by Wolfgang Haken and Kenneth Appel at the Univeristiy of Illinois..."

      --
      If a job's not worth doing, it's not worth doing right.
    29. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      Koch wrote much of the program that did the work for his PhD thesis. He was credited as the third author of one of the papers:

      K. Appel, W. Haken and J. Koch, Every planar map is four colorable. Part II. Reducibility, Illinois J. Math. 21 (1977), 491--567.

      I don't have a link to the paper, but do a google search and you'll find it.

    30. Re:Do you even know where Wilkes-Barre is, Chris? by JabberWokky · · Score: 2
      It's just too bad that Wilkes-Barre is run by an incompetent mayor that uses the local collage students as a scape-goat for everything and is inhabited by an elderly populace that is too busy trying to kill

      So you're saying it's on a Hellmouth?

      (There's always been great debate in alt.tv.buffy-v-slayer if Sunnydale had the only one).

      --
      Evan

      --
      "$30 for the One True Ring. $10 each additional ring!" -- JRR "Bob" Tolkien
    31. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      They were short sighted and just assumed that they would be mining coal there as long as they lived.

    32. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      Could be. But with all the old people it looks more like "The Night of the Living Dead.".

    33. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      >Wilkes-Barre is a dying town that is desperately
      >trying to recover from their coal mining days.

      They could start by putting sane and intelligent people in administrative decision making positions. Until they can do that, they are going to be a target for criticism and ridicule -- which is evidently very well deserved.

    34. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      > It's just too bad that Wilkes-Barre is run by
      >an incompetent mayor...

      Y'know, if the news media had the guts to come right out and say that, people might start to become aware of it...

    35. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      Little odd, but two years ago I moved from central PA to Alabama.

      Alabama's a lot more lively, not half as culturally dead as central PA.

      Pennsylvania is a black hole out of which little can escape.. never have I found a place as worn-out, vacant and soulless as there.

      Bob

    36. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      "and the geography is in the middle of nowhere, PA. This isn't Silicon Valley."

      I've done some work for municipalities in Silicon Valley, and the IT situation sounds exacty the same.

      You would think that with all of the big tech companies and employees paying the taxes, they would be slightly clued in. But the government is the same bunch of real estate yahoos that you'd expect.

    37. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      Yes, and even where they are still mining, it takes FAR fewer miners to get the job done than in mining's heyday, up through the mid-50's.

      My mother's hometown is essentially dead. I haven't returned since her father died and we readied the house for sale. We sold off the homeplace to a lottery winner. There are no members of the family left on our street (six out of seven houses were in the family). We had been there since BEFORE the mines.

      My father's hometown is only a little better off as it was situated in a broader valley that supported a little bit of farming and a lot of the supporting industries for the mines (e.g., machinery sales and mfg. and BIG tire sales) located around there. I haven't been there, either, in about 10 years. My father knew that coal was dying, and coming down fast. He left the commercial coal business (salesman for medium-sized coal company) 40 years ago to find another career. I thank him for getting me out of the coalfields!

      Sorry for rambling, but Phanatic and others are right about coal towns dying off. There are more people left behind than can find useful work. For the most part, only the old remain behind-- living on Soc Sec and UMWA benefits.

    38. Re:Do you even know where Wilkes-Barre is, Chris? by Strange+Ranger · · Score: 1



      First off Pittsburgh has an 'H' at the end.
      It's beautiful here. By far the greenest (as in trees) city I've ever seen, and I've seen Portland. We have Heinz, Seagate, Marconi, Bayer, US Steel, Siemans-Westinghouse, Alcoa, great local music, great culteral centers, great schools, (Anderew Carnegie was very good to this town at the end of his life) and it's the epicenter of medicine on this side of the Mississippi - if you're child/grandmother is really sick, you fly him/her to Pittsburgh, not NY, Philly, DC, no - to Pittsburgh. It's CLEAN, pretty, unbelievably affordable, the people are so nice, fun, educated, and free of pretension that I can get depressed trying to interact with the plastic bubbleheads in other cities. As for the rest of PA, it is rolling backwoods, which is incredible to live near - if you like the outdoors, but scary to actually live _in_.

      Also I think Philadelphia is in the process of being annexed by New Jersey.

      --

      Operator, give me the number for 911!
    39. Re:Do you even know where Wilkes-Barre is, Chris? by Strange+Ranger · · Score: 1

      uh yeah, and weez gots great cultUral centers too.

      --

      Operator, give me the number for 911!
    40. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0
      Also I think Philadelphia is in the process of being annexed by New Jersey.

      Actaully those of us who live in the rest of Pennsylvania would love to see this shithole town of gungrabbers and tax and spend liberals to be part of a state where they would actually fit in.

    41. Re:Do you even know where Wilkes-Barre is, Chris? by Anonymous Coward · · Score: 0

      It wasn't the environmentalists that killed coal mining. The mines were paid out! The deep mining industry ended with the Knox mine disaster, created by the greedy coal barons "robbing pillars" (to get what little was left of the coal) which caused the Squesquehanna river to flood the interconnected mines.

  13. Bad economic choices by SoaringRaven · · Score: 1

    "He said the maintenance agreement was lost late last year when the city "fell behind on payments." O'Donnell also said IBM is willing to provide a maintenance contract for $850 a month."

    That isn't too much for a city. Due to all of the extra time spent rifling through reports and such I wonder how much money they are wasting each month that their system is down?

    --
    All other rights can be derived from freedom of speech.
    1. Re:Bad economic choices by macfreak12 · · Score: 1

      we cancelled the maintenance agreement on our SGI Origin because it was 20k a year and we can do a lot with that 20k other than give it to SGI. Like building a linux cluster to replace it.. : )

    2. Re:Bad economic choices by Anonymous Coward · · Score: 0

      > That isn't too much for a city.

      Depends on the city, doesn't it? RTFA, then go find out where Wilkes-Barre is.

  14. Wow. What a city. by Anonymous Coward · · Score: 0

    Got some dim bulbs running W-B, looks like. Letting their AS/400 die without a path forward for data recovery is dumb enough, but now they're going to put the data into Microsoft software, I presume? Heh, wait until the days and days of typing is all for naught because a Blue Screen of Death leaves them with a correput filesystem.

    Mr. Mayor, at what time will you be presenting your resignation speech?

  15. Ob. Beowulf Comment by Thenomain · · Score: 1

    Imagine a Beowulf cluster of these government officials!

    Or, er, something. Maybe it'd be a good way to test some inverse-proportion theories such as "the chain is as strong as weakest link".

    --
    This now concludes our broadcast day.
    1. Re:Ob. Beowulf Comment by foobarlabs · · Score: 5, Funny

      Imagine a Beowulf cluster of these government officials!

      Easy, it's called "Congress"

    2. Re:Ob. Beowulf Comment by Anonymous Coward · · Score: 0

      Or "waste."

    3. Re:Ob. Beowulf Comment by camusflage · · Score: 2

      >> Imagine a Beowulf cluster of these government officials!

      > Easy, it's called "Congress"

      Which we all know is the opposite of progress

      --
      The truth about Scientology, Xenu, and you: Operation Clambake
    4. Re:Ob. Beowulf Comment by zeugma-amp · · Score: 1

      LOL! Congratulations on the best beowulf derivation I've seen yet. +5 funny no doubt!

      --
      This is an ex-parrot!
  16. My Town by superid · · Score: 5, Funny

    About 6 years ago, our little town in southeastern New England said that the town hall would be late mailing out all our quarterly tax bills because the mouse on the computer in the town hall was broken! (I really should have kept that newspaper clipping!)

    1. Re:My Town by nordicfrost · · Score: 3, Funny
      In my high school i was in the office to get some grade printouts from the secretary. This was right after they moved from a CLI to a GUI system. There was a line as the secretary sat there idle. I went to the head of the line and asked if this was going to take long since I had a class. She said that she was waiting for the IT manager to help her with a problem. I offered my service to her and she explaind it. The problem: The mouse was on the far right of the mousepad and she needed to move it further to the right. I snickered a bit and explained her that she could pick up the mouse, move it to the left and continue. As a reward, I got my printout right after.


      Wow! Bu kudos to her, for managing to give me the printouts when not having any basic GUI skills.... :)

    2. Re:My Town by Decimal+Dave · · Score: 1

      You mean you didn't try to sell her an extended mousepad upgrade for $200?

      --

      "Leave the strategizing to those of us with planet-sized brains." -Tycho
    3. Re:My Town by nordicfrost · · Score: 1

      Damnit! Where were you when I needed this advice? :)

    4. Re:My Town by mpe · · Score: 2

      She said that she was waiting for the IT manager to help her with a problem. I offered my service to her and she explaind it. The problem: The mouse was on the far right of the mousepad and she needed to move it further to the right. I snickered a bit and explained her that she could pick up the mouse, move it to the left and continue.

      So much for the idea of GUIs being initutive :) Wonder if she had been give much, if any, training on the new system.

    5. Re:My Town by 56ker · · Score: 2

      Well it tallys with what I've found people asking for support for. Management spends lots of money on new computer systems thinking they'll improve efficiency - but they forget about the training side.

  17. Errr but.. by PsimanX1 · · Score: 1

    If it's going to take two employees six months to type this data into the PC's isn't that going to cost more than to buy a new mainframe?

    Or do they employ monkeys?

    Ah.

    1. Re:Errr but.. by bman08 · · Score: 1

      I suspect that irregardless of anything else somebody is going to have to re-enter all that data. As a result, their checks (or monkeyfeed or however they're being paid) is probably being added to the cost of the new computer systems making a reasonable replacement for the mainframe even less likely.

      If you ask me they should hire 20 people, buy no computers and enter all the information on index cards. If I lived in that town I would not be comfortable with any of my tax information residing on a city computer.

    2. Re:Errr but.. by wholesomegrits · · Score: 1



      So what do you propose? Tax information residing on a private computer? I'd feel more comfortable if my city tax information resided on a city computer, considering that is where it belongs.

      --
      No sig is worth reading.
    3. Re:Errr but.. by Latent+IT · · Score: 1

      You said:

      So what do you propose? Tax information residing on a private computer?

      He said:

      If you ask me they should hire 20 people, buy no computers and enter all the information on index cards.

      Hello?

    4. Re:Errr but.. by t · · Score: 2
      Personally I would rather have my tax info on a computer which crashes and is lost forever. I don't trust the government with my info with all this talk of M$ passport going on.

      t.

    5. Re:Errr but.. by Anonymous Coward · · Score: 0

      Maybe they should just "open source" their tax records and let legions of linux lusers enter the data for free.

  18. Holy fucking shit. Talk about RSI by Profane+Motherfucker · · Score: 3, Funny

    Forget the fucking cost of a new system. Think of those poor motherfuckers who have to sit and type, hour after fucking hour, zillions of fucking names. Their asses must be like a sack of ricotta cheese, and with the carpal tunnel injuries, it's got to be like someone shoving white hot steel rods into ones wrist.

    And they call it training? Fucking sadists man. Oh well, one can't be too hard on them. How the fuck did the dude know that his shit would break a mere month after cancelling the service contract?

    1. Re:Holy fucking shit. Talk about RSI by shayera · · Score: 1


      And they call it training? Fucking sadists man. Oh well, one can't be too hard on them. How the fuck did the dude know that his shit would break a mere month after cancelling the service contract?


      Well anyone with the slightest notion of the inherent evilness in any computer :o)
      Often many of us geeky types make humorous references to murphy's law and such, but in real life it does seem to me that computers wilfully select the worst possible time to crash, on top of all the little crashed they do just to keep us annoyed.
      Personal anecdote.
      I recently backed all my data onto an external 80Gig SCSI disk, on a raid controller, then I wiped the disks in my computer, and reinstalled a shiny new OS.
      It took 3 days of worried fiddling before the raid controller wanted to recognize the external disc, and in the meantime I was getting real worried about my data.

      --
      Venlig Hilsen / Regards
      John Hinge - shayera / .sPOOn.
      "Buffy I love you... Please God No!" S
    2. Re:Holy fucking shit. Talk about RSI by Anonymous Coward · · Score: 0

      Nooo no no no.. you can't think of Wilkes-Barre as a real city. Not a city as, I imagine, most of you are thinking of. It's tiny. It's a college, and a bunch of old people (most towns in PA are mostly old people, general rule of thumb). I'm sure it's several tens of thousands of records, but hey.. it's smaller than Harrisburg, I'm almost positive, and Harrisburg's population is 50,000.. by a decent margin

  19. But they ARE paying for it... by The+Raven · · Score: 4, Insightful

    The city defends its decision to abandon its support contract: He said any expert who suggests the city spend the extra money should realize that "they don't have to pay for it."

    Of course, they neglect to mention that any sane proposal to abandon their AS/400 and its service contract would have included being up and running on their "new and improved" PC system BEFORE dropping the support for the old system.

    As noted in the article: Since then, because the city doesn't have a maintenance agreement with IBM to repair the computer and retrieve the data, five city hall employees have spent their days typing more than 25,000 names, addresses and tax information onto two personal computers.

    Do they think these employees have nothing better to do? What about all the other hassles and pain caused by retraining, PC downtime, and all the other costs associated with their choice.

    The government at that city obviously has NOT taken any classes on economics. They sound like my old boss... any hidden cost is not really a cost at all.

    --
    "I will trust Google to 'do no evil' until the founders no longer run it." Hello Alphabet.
    1. Re:But they ARE paying for it... by Rhinobird · · Score: 2

      It's even worse than that.

      I read all 3 articles and it turns out that not only was the tax information on the AS400, but so was a couple of other vital city funtions...like jail records and business liscences. I'll have to re-read the articles to absolutly sure, but there was definately more than JUST tax records on that ting.

      --
      If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
  20. well by Joe+the+Lesser · · Score: 3, Funny

    'I wonder if these bozos run their schools and roads departments with the same level of professionalism.'

    I think we could expect good things from their clown colleges.

    --
    "I only speak the truth"
    Karma: null(Mostly affected by an unassigned variable)
    1. Re:well by nomadic · · Score: 1

      Wilkes University?

    2. Re:well by Anonymous Coward · · Score: 0

      No, Kings!

      There the ones that go around babling about there magic book. There just so silly it makes me laugh.

      But don't even get me started on Last Chance Community Collage.

    3. Re:well by Dolly_Llama · · Score: 1
      I think we could expect good things from their clown colleges.

      I'll thank you to not refer to Princeton that way!

      --

      Somewhere, something incredible is waiting to be known. -- Carl Sagan

    4. Re:well by sharkey · · Score: 2

      Homer: "You people have held me back long enough! I'm going to Klown Kollege."

      Bart: "I don't think any of us expected him to say THAT."

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
  21. low brain cell count by Alien54 · · Score: 2, Insightful
    It is very much like going someplace while low on gas, and being told that there is not enough time to stop and get gas.

    Really

    There are about 25,000 names, addresses and tax data that have to be keyed into the PCs. The employees have been typing at a rate of about 200 items per day. At that rate, they'll be typing for the next six months. [...] Well, Renshaw said, training should take no more than a few hours. "You can learn the entire system in two or three days at most."

    A case of penny wise and pound foolish.

    moral idiots

    --
    "It is a greater offense to steal men's labor, than their clothes"
    1. Re:low brain cell count by Anonymous Coward · · Score: 0

      Why type when there is FTP, or you can connect a scsi cd burner to the AS/400, or if really stuck, in$file xmit, or capture the data via extra!.
      The backup tapes can be read on ANY other IBM, FTP'ed, and burnt to cdrom. Excel's import facility easilly chops and dices any old flat file.
      If the city can't do maintenance, planning, or backup on a mainframe, why would they do it better on a PC.
      Oh yes, Mainframe data SMF logs are auditable.
      I can clearly see the merit of bunging taxpayers info up under IIS,
      then bitchin because they were tooo cheap not to pay MS 'maintenance' eiither. The router/firewall/security patchin/ will cost MUCH more, and never be as safe.

  22. Re:Having a grandmother who lives in Wilkes-Barre. by Chicane-UK · · Score: 2, Insightful

    I think the way it generally works for IT staff is that they are expected to perform miracles with ageing computer equipment and lack of training.. at least thats what ususally happens. Then they take the flack when it all goes a bit wrong.

    Apply the 'mushroom' theory.. kept in the dark and fed on sh*t :)

    --
    "Hey! Unless this is a nude love-in, get the hell off my property!!"
  23. hmm... could you do so much better ? by selderrr · · Score: 3, Troll

    before you start calling someone a bozo, please consider the complexity, the cost and the frustration of administrative computing. Most of the people who have to work with the system don't know at all what they are doing and usually consider it clumsy, slow, inefficient and way to expensive for what it does (or usually doesnt) do.

    Honestly I *can* understand how they are fed up with an aging system that gives constant headaches and is a budget drain. Eventually it would have blown up by a flipped employee. I se ethose situations every day, and when those IBM suppport bozo's arrive, things usually start taking an even worse turn.

    That said, they should offcourse have backed up their stuff, and after cancelling support, at least have worked out a phase out of the system, with a phase in of a new, better system. But again don't completely blame them for such a situation. I guess that a large portion of govt IT is in an equally fucked up state, but better covered up.

    1. Re:hmm... could you do so much better ? by haystor · · Score: 1

      Its interesting that a techie calls them bozos because they bought into a technology under the presumption that it might work.

      There is something to be said about physical files. They don't just disappear, and row level locking was implemented centuries ago.

      --
      t
    2. Re:hmm... could you do so much better ? by Lumpy · · Score: 5, Insightful

      I dont know how you got modded insightful... but here goes my beef with your comment...

      A. The town has no excuse. Hiring a IT + a IS person only 5 years ago for a paltry $50,000 a year each + replacing the AS/400 and it's software with a least cost approach is very doable, and aould have been the minimal approach. 100K a year + 50K a year for department expenses (Yes, you CAN do this with less than $50K a year in department expsenses INCLUDING equipment purchases for a town with a population 60K)

      Problem #1 - I'm betting the City/town manager is stuffing his pockets heavily and will NOT hire someone smart enough to A. notice this fact ... and B. take away from the pocket stuffing money-pool. (I have yet to meet a non-corrupt city-manager) ... and if it isnt the city manager ...someone else is blocking progress.

      Federal grants have been available for over 15 years to help city's and towns replace aging computers and actually get technology and tech positions..

      Money is not the problem... no matter what they say. The problem is incompetence and FUD. they liked how the 30 year old computer+program worked.. Sally, dan's sister and married to the chief, in the accouning department doesnt like change... we have to keep her happy... and Steve, the brother of dan, knows how to work the AS/400 and is allowed to do that every other thursday unless the hallways need waxing...

      THAT is the problem... and all small towns have that problem... morons got voted in, and they keep getting voted in (By the same morons, and relatives).. I spent a year living in my cabin on horsehead lake in Mecosta, MI. A town that if you sneeze when driving through you will miss it.. what is the general population made of? Sociopaths.. people that dont like people and like tons of crap in their front yards, houses that look crappy and they are HAPPY that the town doesn't enforce lawn mowing, not living in a house that should be condemned and 3 cars in the front yard that should be crushed for the steel.

      Dont ever expect something smart to happen in small town government (mid-sized either) as the smartest in town is there only on vacation or is trying to get the hell out.. NOT there to be the mayor.

      --
      Do not look at laser with remaining good eye.
    3. Re:hmm... could you do so much better ? by hellsop · · Score: 4, Informative
      Money is not the problem... no matter what they say. The problem is incompetence and FUD. they liked how the 30 year old computer+program worked.. Sally, dan's sister and married to the chief, in the accouning department doesnt like change... we have to keep her happy... and Steve, the brother of dan, knows how to work the AS/400 and is allowed to do that every other thursday unless the hallways need waxing...

      There's nothing inherantly wrong with how the program worked. And that IBM was willing to maintain the machine for $850 per month, that means it's not a terribly old one. (Despite the wheeze in the article claiming the AS/400 was 20 years old, that cannot be true if the machine was on a maintenance agreement last year. It's got to be at at least V4R4 for IBM to be supporting the box at all. And none of the CISC boxes can run any of the V4 levels of OS/400, which means the thing is less than 8 years old, and is probably less than 5.) Even the first generation RISC boxes are at the end of the supported life. There doesn't sound like there was any real reason to change, except someone convinced them that the $850 a month they were paying IBM as (effectively) insurance against the AS/400 failing was a waste of money. It turned out differently.

    4. Re:hmm... could you do so much better ? by zangdesign · · Score: 2

      Sounds like you've got a beef with small towns more than you have a reasonable argument to proffer. Having grown up in and near small towns, the people there are not always decrepit morons, as you spew forth in your diatribe.

      What they are is separated from a source of learning and knowledge in technology applicable to their problems. Frequently, the people working in city government have other businesses to run as well, and so their attention is split between good governance and business interests. A lot of them are decent, hardworking individuals who have a lot of knowledge in specific areas, but not a lot of time to spend covering broader interests.

      Technology related businesses ignore the small town - there is not enough return for the investment, and there is a lack of workforce that is adequately trained to handle even the more common aspects of modern technology. This is not the small town's fault though, there are other more immediate concerns.

      I suggest you stop spending money on your computers and instead, use it to buy some therapy, because you, sir, appear to be the moron here, an asshole, and a troll.

      --
      To celebrate the occasion of my 1000th post, I will post no more forever on Slashdot. Goodbye.
    5. Re:hmm... could you do so much better ? by Rocketboy · · Score: 2
      Yes, that's my job. I'm IT manager for a *very* small manufacturing company and when I got the job 5 years ago Job One was to replace the obsolete minicomputer with something more modern. We ended up with an NT network because it ran the software the users decided to go with. Were they happy about switching away from their old software with it's cryptic but known command interface and going with this newfangled GUI stuff? No, but they recognized the necessity both from a software point of view (lots of new capabilities,) and from a hardware point of view (you don't keep the same car for 20 years; why on Earth would you expect a 20 year old computer to be trouble-free for the next fiscal year?)


      The difference? Training and education. Before we even began thinking about what we were going to do everyone got educated on modern software and how it could help the business. We didn't even look at magazine adds until everyone was on the same wavelength and understood what we were doing and why, and how it would effect them personally. Before the project was over, they were pushing me to go faster.


      How did I know to do it this way? I'm a professional -- it's my job to know this stuff. This isn't rocket science: this is Management 101. If the people in Wilkes-Barr can't handle it they should get the hell out. I refuse to blame city administration until someone demonstrates to me that their IT management told them what they needed to do and why they had to do it. If they did do it then it's administration's fault. Either way, it's sheer incompetance whomever is responsible should be fired.

    6. Re:hmm... could you do so much better ? by ksheff · · Score: 1

      That said, they should offcourse have backed up their stuff, and after cancelling support, at least have worked out a phase out of the system, with a phase in of a new, better system.

      Ideally, you would phase in the new, better system before cancelling support of the old one. Sadly, this doesn't happen all the time and can cause problems. It doesn't appear that they had any sort of plan and calling the six months of typing in data, "training" is laughable. I mean, they could have at least had the data exported to flat files that the PCs could read. They had several months from the time the maintenance contract was cancelled for them to get started on the project. Now, they will get not much of anything done for the next six months. I hope they have those machines on UPS's and are backing them up nightly.

      --
      the good ground has been paved over by suicidal maniacs
    7. Re:hmm... could you do so much better ? by Anonymous Coward · · Score: 0

      before you start calling someone a bozo, please consider ... those IBM suppport bozo's ...

    8. Re:hmm... could you do so much better ? by Anonymous Coward · · Score: 0

      Right On. I'm guessing that Steve the brother of Dan, the local computer 'expert', is some MCSE-type who can't understand anything he didn't read about in "PC Magazine", so it's just his assumption that anything big with a terminal attached to it has got to be 20 years old.

      My guess is that this story will get worse when they discover that they blew their federal computer grant money buying a new Y2K AS/400 in 1997.

    9. Re:hmm... could you do so much better ? by zangdesign · · Score: 2

      Yep. Fell for that one. But two things distinguish my trolling from his (so I can feel somewhat morally superior)

      1. I am unwilling to use a broad brush to paint all small town dwellers as technophobic morons.
      2. He/she IS an asshole.

      Besides, what the hell else should I do with karma? It's meaningless around here unless one is a moderator. Meta-moderation doesn't seem to matter one way or the other.

      --
      To celebrate the occasion of my 1000th post, I will post no more forever on Slashdot. Goodbye.
  24. Re:Having a grandmother who lives in Wilkes-Barre. by Lord+Azrael · · Score: 1

    ....They've had holes in the road up there for YEARS. Maybe the IT staff does something similar?

    well, would not be too bad though. any "older" computer/mainframe will still be better than buying new windooz pc's to "replace" the AS/400. maybe i'll get my old C64 out of the cellar and donate it to them, should be more stable than new pcs.

    whats $850 per month anyway? i have to pay that for my telephone system in the company to Siemens......

    --
    Lord "not Gargamel's Cat!" Azrael
  25. Info about this city by bryan1945 · · Score: 5, Informative

    Not that it will matter, but this is not your ordinary suburb or anything. This is a very old town in the middle of PA that was based on coal mining in the early 1900's. They lost thousands in WW2, the coal business crashed in the 50's, and they never recovered. All of the kids (starting with my parent's generation in the late 60's- yes they are from there) have left, leaving very few youngsters, besides Wilkes College. This is not a place where IT folks flock to, and any that are there most likely get paid at least 1/2 of any of you do. The people there are good people, but they couldn't tell a Mac from an IBM mainframe.

    So don't go and call them bozos. Call the idiots who work in the IT divisions bozos if you must, but the average person in Wilkes-Barre wouldn't know what the hell the article right-up means, besides the word taxes.

    --
    Vote monkeys into Congress. They are cheaper and more trustworthy.
    1. Re:Info about this city by Anonymous Coward · · Score: 0

      but the average person in Wilkes-Barre wouldn't know what the hell the article right-up means

      No, but I'm willing to bet they know that it's "write-up" and not "right-up," you fucking dolt.

      AC

    2. Re:Info about this city by bryan1945 · · Score: 1

      Wow, typo tips from an AC! Yeah, that gives you a big block of credibility!

      --
      Vote monkeys into Congress. They are cheaper and more trustworthy.
    3. Re:Info about this city by Anonymous Coward · · Score: 0
      Wow, typo tips from an AC!
      Confusing right with write isn't a typo, it's a complete lack of erudition.

      Fuckwit.

    4. Re:Info about this city by Anonymous Coward · · Score: 0

      Here're pictures of some people from my town Someone please help me!

    5. Re:Info about this city by Vegeta99 · · Score: 1

      Hey, fuck off, buddy. I live in, well, a very old town in the middle of PA. Smaller than W-B. Specifically, Williamsport. Yeah, it's brain-drain central, but don't call us stupid. I know very well the difference between an AS/400 and a iCrap.

    6. Re:Info about this city by knick · · Score: 1

      Well, I guess that's why he said that 'average' person, and not everybody.

      Congrats, you're not average. (you being above or below average is still up for discussion)

      --knick

    7. Re:Info about this city by bryan1945 · · Score: 1

      Neat- a large block of criticism because I flipped "write" with "right" when typing when I was tired. Also, I feel if you want to rip into some one, show some balls and let them know who it is.

      Finally, after checking out your homepage, I just think you are an idiot. This is just my opinion, anyone reading this should go look and make their own determination.

      And I already own 3 dictionaries... and a college degree. Guess you're still working on that?

      --
      Vote monkeys into Congress. They are cheaper and more trustworthy.
  26. Technotards by gnovos · · Score: 2

    Did all of the drives on the AS/400 die simultaniously? Is all the information on those drives encrypted and the key lost? For less than the cost of paying people to ype in 24/7 the 25,000 tax records they could pay one kid from college to do a little research on how those machines store data and write a perl script to pull out the old records from the drives themselves.

    --
    "Your superior intellect is no match for our puny weapons!"
    1. Re:Technotards by Zurk · · Score: 5, Informative

      AS/400s have built in RAID-5 hardware. they also have redundant PSUs, built in UPS, the whole nine yards. they store data in EBCDIC not ASCII but its trivial to dump data from the built in DB/2 database into a PC since IBM AS/400s typically come with a PC expansion card that boots a virtual PC with windows which can see the filesystem.
      i have a theory that the midrange (its not a mainframe) somehow killed the process (or batch job) running that operated the front end of their data entry system...or the process died on its own. they probably dont know how to login as QSECOFR and restart the batch process to get their front end back and so they think their system crashed. i doubt its a hardware failure .... those things are bloody reliable and multiply redundant. more likely a crashed job or some other simple software error that makes it appear like the system "crashed" (i.e. not responding).

    2. Re:Technotards by Anonymous Coward · · Score: 0

      You are of course assuming that an AS/400 is just like your desktop computer, which is far from being true. I saw a talk by some of the guys doing Linux on the AS/400, and let me tell you, there is some really nutty stuff going on there.

    3. Re:Technotards by Anonymous Coward · · Score: 0
      Yeah, but according to the article, they backup onto reel-to-reel tape... I think that'd screw any RAID array for reliability. Apparently, the error occurred within the backup process, but my thinking on this is that you whip out your last backup and restore it.

      Maybe they just don't know how to restore a backup...?

    4. Re:Technotards by Ozric · · Score: 1

      You should be able to do it with QSYSOPR.

    5. Re:Technotards by Anonymous Coward · · Score: 0

      not if the security level is set high enough. its a tax system, ibm probably locked it down tight.

    6. Re:Technotards by rarose · · Score: 3, Insightful

      Or if they've been really cheap they've had a lapsed contract for a while....

      First a power supply died and nobody cared... then a disk crashed and nobody cared... then a memory chip failed and nobody cared. Then thet finally lost redundency and finally somebody cared.

      --
      --Rob
    7. Re:Technotards by crawling_chaos · · Score: 3, Informative
      I'm not so sure. The earlier AS/400s lacked many of the features that you mentioned. If they've had the box a really long time, it could have plain worn out. This does not sound like the sort of outfit that would have gone for all of the fancy redundant options.

      When we were looking at an AS/400 to replace our aging System/36 in the early nineties, the models we could afford had a backup tape system and nothing else as far as redundancy goes. We decided to replace it with a PC network.

      Of course, I didn't cancel support on either the 36 or the Wang until the network had been up and running for six months or so. Doing it sooner would have been, well, stupid.

      --
      You can only drink 30 or 40 glasses of beer a day, no matter how rich you are.
      -- Colonel Adolphus Busch
    8. Re:Technotards by Anonymous Coward · · Score: 0

      hehe. If they are that smart. I'd be willing to bet that the login is still
      qsecofr
      qsecofr

      I worked at an insurance company (minor reseller of a national insurance) and that was the login to their as/400 720

    9. Re:Technotards by Anonymous Coward · · Score: 0

      Well, it is possible to completely kill an AS/400. Just take a three inch water main that burst and sprayed the data center with water. Oh, and take that monthly maintaince cost and make it daily, while you run on IBM's disaster center, get their labs to recover the data off the disks, and ship a new AS/400.(Yes, worth every penny). (Data recovery and new AS/400 bought seperately, YMMV)

    10. Re:Technotards by Anonymous Coward · · Score: 0

      In other words, you don't have a clue either.

      Slashdot sucks so bad.

    11. Re:Technotards by Anonymous Coward · · Score: 0

      Hey, guys. The article said the machine was 20 years old, and they had backed it up on reel to reel tape three days prior to the crash. That's 9 track tape, not even cartridge. I used to work in a shop that had to have those beasts on a UNIX system (IBM PS with AIX), and the drives simply aren't that easy to find any more.

      That said, there are data recovery services that could recover their backup and convert the format. However, it would be expensive. More expensive than having several employees enter the data manually? I doubt it, but from the comments about the town, the employees are probably permanent, in other words, a fixed cost, while employing a data recovery firm is an out of pocket expense. It makes sense if you understand local government. Especially corrupt small town local government.

  27. knowing and funding by csguy314 · · Score: 1

    I worked in a government department that lost an entire year of data because they trusted some idiot to setup their database software. By the time they realized and fired him, it was way too late for them to do much but start going back to manual entry.
    It's really a problem of how much funding goes into these things (usually not enough) and how much the management staff actually understand the implications of what can possibly go wrong. Blatantly trusting your on-board IT people can lead to serious consequences.

    --
    This is left as an exercise for the reader.
    1. Re:knowing and funding by WildBeast · · Score: 2

      Well how can you blame the idiot? He probably got asked to do a job that he's not qualified to do, because his employer wanted to save a few $.

      That's what happens when they try to get a jack of all trades, master of none.

  28. Basic business, basic math by ipsuid · · Score: 3, Funny

    Let's see...

    25,000 tax records
    2 employees inputing them (into what??)
    200 records entered/day
    12.5 records/man-hour

    2000 man hours later...
    at $5/hr... $10,000.

    Could have bought a new machine for that. And certainly have fixed the old one. In fact, what about the backups??? Send it away and get it burnt onto a CD! All of the data is likely in a fixed format record anyway.

    Although it is likely:

    1) The company that wrote the software went belly-up in 1989.
    2) The software isn't Y2K compliant anyway.
    2) The backups hadn't actually been backing anything up for the last 4 years (just spinning the tape).
    3) A single RAM chip ($1.75) would fix the machine.

    --
    It appears Ockham lost his razor and grew a beard.
    1. Re:Basic business, basic math by WildBeast · · Score: 0, Troll

      hmmm, you don't seem to get it. Usually government employees don't have much to do, yet they're paid anyways. So no, they won't be loosing much more money than what they're already loosing.

      Oh, am I the first to tell you that the government wastes its money? How naïve you are :)

    2. Re:Basic business, basic math by (outer-limits) · · Score: 1

      I have seen exactly the same behaviour from large companies, don't kid yourself. From other posts here, it appears that the democratic process has been subverted and is not working.

      --

      Microsoft - Where would you like to go today, Maybe Jail?

    3. Re:Basic business, basic math by jsse · · Score: 2

      2000 man hours later...
      at $5/hr... $10,000.

      Hey, guess you've never worked for Government before. All human resource expenses are 'absorbed' by their department - aka paid by taxpayers' money. The section head can then write-off any human labour as 'zero-expense' in all computer projects. Those suckers.

    4. Re:Basic business, basic math by sbaker · · Score: 1

      The problem is that in order to save $10k
      by not typing in those records, you'd have
      to fire all the people doing the typing.

      That's not such an easy thing to do if they
      are doing this in spare moments between answering
      the phone, entering new data - or whatever it
      was they did before this almighty screwup.

      A better argument may be that they'll (for sure)
      screw up the next round of tax collection - and
      THAT will cost them $10k.

      What suprises me is that they couldn't find
      another organization with an aging IBM mainframe
      who'd suck the data off their most recent
      backup tapes and onto a pile of floppies or
      something. *ANYTHING* rather than type it all
      in again.

      I just feel sorry for the people in the town
      who are going to have all those typo's in their
      tax data next year!

      --
      www.sjbaker.org
  29. Ray Yancey is as hungry as I am by dr_eaerth · · Score: 4, Funny

    "Anyone else involved with the decision to substitute a PC network for an AS400 for critical data should be killed and then eaten to prevent them from being revived."

    I'm up for that. Let's take it to Kitchen Stadium. How will the Iron Chef create a brilliant meal from the flesh of municipal IT morons? One thing is for sure: it'll involve either foie gras or caviar.

    These people have jobs and can eat regularly, while other people, such as me, who understand just how crap PCs are, go without eating. Add to that the fact that they put aside their backup contingencies OVER A YEAR before migration could be completed (the second article says they still have 6 months of data entry to go), and I think it's quite a fair plan that they should be eaten. And boy am I hungry.

    1. Re:Ray Yancey is as hungry as I am by dnight · · Score: 1

      This post alone is a good example of a potentially good, dedicated IT employee. He goes hungry, but can still post to /.

      Someone give this resourceful soul a job.

    2. Re:Ray Yancey is as hungry as I am by sallen · · Score: 2
      "Anyone else involved with the decision to substitute a PC network for an AS400 for critical data should be killed and then eaten to prevent them from being revived."

      I'm up for that. Let's take it to Kitchen Stadium. How will the Iron Chef create a brilliant meal from the flesh of municipal IT morons? One thing is for sure: it'll involve either foie gras or caviar.


      I would agree. Somehow I have a feeling 'off site storage' and 'disaster recovery plan' aren't in their procedures either. As for the chef, I think it'd more likely be a sauce. The French were good at developing sauces to improve the meal when starting with less than quality cuts, and I think this group fits in that clasification, IMHO.

    3. Re:Ray Yancey is as hungry as I am by Anonymous Coward · · Score: 0

      The only thing I've ever eaten to prevent them from coming back to life was a troll and that was in nethack. OTOH, trolls are plentiful here on /. -- is that what we should've been doing this whole time? Killing & eating (or tinning...) the trolls?

  30. Incredible incompetence by nordicfrost · · Score: 2
    There are about 25,000 names, addresses and tax data that have to be keyed into the PCs. The employees have been typing at a rate of about 200 items per day. At that rate, they'll be typing for the next six months.

    This is incredible. Really. OK, the town may go through a tough period, but they may actually spend almost as much on re-entering the data as a new mainframe may cost. Not counting the expenses on the PCs, network and PC service/support. These data types are what big iron is made for!


    This is not disregarding the struggles of the inhabitants of the town, but uncovering the incompetence of the people leading it. We have had incidents similar to this here in Norway, where a mayor had to go after a scandal when trying to migrate some tax/health care systems. It's just given, nobody fucks up like this and walks!


    There are so many sanesoloutions around, you'd think they would pick any of those...

  31. Typical.... by jerkychew · · Score: 4, Interesting

    I'm guessing the powers that be are all non-IT types. You know, the kind of people that don't fix anything till it breaks. I can't count the number of executives I used to work with who never backed stuff up because "I've never had a problem before." Of course, it's always the IT grunt's fault when their hard drive crashes and their data is irretrievable.

    "What do you mean, 'it's gone'? I NEED that data for this meeting!"

    1. Re:Typical.... by Anonymous Coward · · Score: 0

      Back in the 80's the CFO of the company I worked for made the decision to purchase an AS400 without any of the technical staff's input. What an f'n nightmare. We had to install a seperate network and terminals for the folks using it. This was before IBM had a tcp stack for the AS400. IBM said they could write a tcp stack for OS400, but we would have to pay thousands of dollars for them to write it. A couple of years after I left that job, they dumped the as400.

  32. Actually.... MS Marketing Meets The Suits by simetra · · Score: 2, Funny

    This is something that happens quite often. The suits get a boner from the "sexiness" of Microsoft, and force everyone to abandon perfectly good systems for Windows. For example, I worked in this software company, where one of the head sales people often said that people loved NT because it was Sexy! So, they forced their programmers to build an "NT" version of what normally ran/runs on AIX. This "NT" version was nothing more than an X client (something like Exceed) running on NT, with the real apps still running on AIX. Anyway, point being, until these brain-dead management people realize what crap MS is, this is quite likely to continue.

    --

    "Would it kill you to put down the toilet seat?" -- Maya Angelou
    1. Re:Actually.... MS Marketing Meets The Suits by archen · · Score: 1

      Actually I work where there is a similar setup. The major stuff is run on Linux (used to be SCO) but everyone telnets in by windows. I find that Windows makes a nice terminal. It lets them run outlook, and once you train them to reboot their computer whenever something is wrong, you don't get many phone calls either. Once you have a samba server to back everything up automagically, it all works rather nice.

    2. Re:Actually.... MS Marketing Meets The Suits by mikefoley · · Score: 2

      There's been alot of VMS systems that got the boot because of this. Systems that ran, undisturbed, for YEARS at a time, only to be replaced by an NT system that did less, required more admins to maintain them, and crashed on a regular basis!

      All because some Microsoftie blew smoke up their ass and said "Look at the "cost" of that VMS system! Why, you could "upgrade" to a "faster" NT system for alot less than you are spending per month!"

      They never tell them that it doesn't work and they have just been assimilated into the Borg of Windows Licensing Hell.

      Argh... I hate seeing something working fine get ditched for crap!

      --
      What's my Karma Mr. Burns? "Excellent"
    3. Re:Actually.... MS Marketing Meets The Suits by sxpert · · Score: 1

      It's funny... I was contracted by an unnamed state agency in Pennsylvania to do just that, replace an ageing Vax with a Windows NT system.
      The state government is full of republican morons that had their souls (maybe more) bought by Microsoft. I can't blame the IT people there, as they mainly _HAD_ to use Windows for anything.
      I wanted to use a Linux system to do the job, but was told it was not "politically correct"...

    4. Re:Actually.... MS Marketing Meets The Suits by Anonymous Coward · · Score: 0

      Most of the time it isn't because someone's got the borg implants. It's just that people think that Old == Bad.

      No matter how well the thing might work, it's got zero mindshare -- nobody understands how it works, you can't go and buy a magazine about it, it doesn't have a GUI, and so therefore it's inferior.

      So someone goes and buys a NT server with some flakey vertical package no doubt written in DBase and blabing using NetBIOS and then everything goes to hell. But it's "new"!

    5. Re:Actually.... MS Marketing Meets The Suits by mpe · · Score: 2

      There's been alot of VMS systems that got the boot because of this. Systems that ran, undisturbed, for YEARS at a time, only to be replaced by an NT system that did less, required more admins to maintain them, and crashed on a regular basis!

      Wonder if many real TCO studies have been done. Most often when TCO is mentioned it is actually someone oe other's marketing.

  33. Data Conversion? by Anonymous Coward · · Score: 0

    Isn't there somebody that can convert there data to a PC readable format for less than the cost of typing in 25,000 records?
    I mean comeon people. Better yet why haven't they been doing it all along? you can get a card that lets you hook into an AS400 with your pc. Just dumb. I hope they do not try and run Linux with PostgreSQL to replace the AS400. The will never get it working.

  34. Don't blame the IT department... by LunchingFriar · · Score: 5, Informative

    ...blame the city administrator. Working for a municipality myself, I suspected this was probably the case before I read the supporting articles...they just confirmed my suspicion. Basically, what you've got here is a situation where you've got a city administrator that doesn't know diddly squat about computers. I don't know anything about the guy, but I would guess that he's probably in his 50's and may have an accounting background (if he has any credentials at all). Like a lot of people in that type of position, he was being short-sighted and cheap. He got busted for it; lots of others don't. Their computer guy may have (and probably did) protested the city administrator's decision to let the maintenance contract lapse, but obviously, the final decision wasn't in his hands. If anyone should lose their job over this, it's the city administrator.

  35. Transition process by MeanGene · · Score: 1

    ... He blamed the trouble on Mayor Tom McGroarty, saying the mayor "has to do things his way. He was supposed to buy a mainframe a few years ago, it was supposed to cost $10,000 or $12,000. I don't know what happened to the idea."

    The people of Wilkes-Barre should hang their mayor by the balls on the city square (if they have one) or at the local strip mall (I bet they've got at least one).

    The first thing one learns when graduating from "anything goes, ln -s /dev/backup /dev/null" school and going to a "real business" is the transition process involved in changing an IT process. It involves running the systems in parallel for a while to make sure everything reconciles 100%. They had at least a year to do that...

    Having said, could somebody explain why did Wilkes-Barre need an IBM iron in the first place?

    1. Re:Transition process by Anonymous Coward · · Score: 0

      Probably because W-B has a very not bad chunk of population to deal with.

      At any rate, people everywhere wish to get rid of McGroarty. The problem is, W-B, Scranton, and most of the surrounding areas thrive on the idea of nepotism. Getting people like him out is akin to getting rid of the fleas on a dog - without flea dip or even a flea collar.

      Strip mall? Well, they've got an actual real(tm) mall down there, with strip malls everywhere. There's a few strip joints around too. ;) Take yer pick.

  36. Re:Wow. What a city. by Restil · · Score: 2

    And don't forget about timely visits from the BSA.
    This sounds like a prime target for them. The city clearly has issues when it comes to being organized.

    -Restil

    --
    Play with my webcams and lights here
  37. We use the AS/400 at work by galaga79 · · Score: 1

    I work at the Pizza Hut call centre and we use the AS/400 there for taking down customer orders. The machines are quite basic but they get the job done and from my experience the machines are reliable as we haven't had a major crash in the 8 months or I have been working there. If you are after general information on the system you can consult this link.

  38. It never IF computers fail but WHEN, fool by crovira · · Score: 2

    Backup the data and backup the backup. Then have redundant hardware and a service contract.

    Its not IF the system fails but WHEN.

    The folks at Wilkes Barre are idiots and their mayor should fire their CIO, COO or department head IMMEDIATELY.

    No excuses.

    An MIS shop is no place for tyros.

    --
    MSBPodcast.com The opinions expressed here are my own. If you don't like 'em... Think up your own stuff.
    1. Re:It never IF computers fail but WHEN, fool by Rhinobird · · Score: 2

      The IT people are blaming the Mayor for not buying the new AS/400 a year ago. I say they should fire the Mayor for not listening to the sane proprosals by the IT dept.

      --
      If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
  39. Someone has been playing a little too much Nethack by Anonymous Coward · · Score: 0

    From the second article:

    Ray Yancey, a computer specialist from Ohio said City Administrator James Hayward and "anyone else involved with the decision to substitute a PC network for an AS400 for critical data should be killed and then eaten to prevent them from being revived."

  40. i wish they'd define 'crashed' by banky · · Score: 5, Insightful

    I was always under the impression that an AS400 was the computing equivilent of a tank; it took a crew of people to maintain and run, but could sustain lots more abuse than, say, a car (PC).

    So what's "crashed"? Does it not turn on? Does it just need a replacement card of some sort (I thought everything was hot-swap on these things)? Are the drives bad and there's no backups? Did the magic smoke come out of it? What?

    --
    ZOMG I WOULD LOVE TO KNOW ABOUT YOUR FEELINGS ON MACINTOSH VERSUS WINDOWS, VI VERSUS EMACS, AND HOW YOU'RE NOT A DORK
    1. Re:i wish they'd define 'crashed' by jlower · · Score: 2

      It could be a lot of things - not all of them related to broken hardware.

      The 400 is a tank but bad things can happen. Most notably, they shut themselves down when the run (almost) out of disk space. We had a user write a recursive query that created a file that ate all the disk of one of our 400's. It took most of a day to recover but nothing was lost.

      Chances are, they just need someone who knows how to bring it up in a restricted mode and troubleshoot.

    2. Re:i wish they'd define 'crashed' by Phleg · · Score: 1

      Actually, AS/400s don't even require that many people to maintain and/or run. We have two AS/400s set up where I work, and nobody has done anything with them other than enter records. Hell, one time, a few years ago, a hard drive began to fail. This is the only problem we've ever had with them, but the best part was that nobody even knew about it until an IBM tech came to the office to fix it. No data was lost, and he didn't even need to take down the system. What are these imbeciles thinking?

      --
      No comment.
    3. Re:i wish they'd define 'crashed' by t · · Score: 2
      At a previous job, a guy asked me if I could recover the data off of a harddrive that had "crashed". Of course in that case, "crashed" really meant "The computer it was in got knocked off of a high shelf while it was running and it started making a screechy sound shortly thereafter."

      t.

    4. Re:i wish they'd define 'crashed' by Rocketboy · · Score: 5, Informative

      I worked with AS/400s quite a bit up until 5 years ago. They are very impressive machines, from a business point of view. You don't need anyone terribly technical to run the things (a week's operator training and your admin could do it -- that's what a lot of small companies do.) Programming on them is ridiculously productive: they're object-oriented down to the operating system level and with a built-in object relational database everything integrates seamlessly and so easily that it's trivial. Anyone who wants to hold IBM up as a marketing company should look at the AS/400: the coolest business system no one's ever heard of!

      And maintenance is a breeze, if you have a contract with IBM: the system detects most hardware faults and sends out an SOS to IBM, most of the time before the part actually fails: the first notification most small AS/400 shops have that something is happening is when the IBM tech shows up at the door with spares. As for software faults -- I personally know of one, sorta. Actually that was on the AS/400's predecessor, the S/38, when a file index got corrupted and the system took a week to notice it. We ended up with some truely strange long-hairs from Rochester dissecting the system over a long weekend trying to understand the problem. Never heard of it happening again. These things just don't break very often.

    5. Re:i wish they'd define 'crashed' by mericet · · Score: 1

      You obviously never worked with a tank... these things break up constantly. You can't really expect to go 100 miles in a tank without service.

    6. Re:i wish they'd define 'crashed' by nzkoz · · Score: 1, Troll

      One of my employers clients uses an AS-400 to run their casino. The system has been running perfectly, without ever needing any restarts / repairs (bar software bugs in their applications) since 1984. Yep, 1984 .

      AS-400s are some seriously amazing boxes.

      --
      Cheers Koz
    7. Re:i wish they'd define 'crashed' by sql*kitten · · Score: 2

      I was always under the impression that an AS400 was the computing equivilent of a tank; it took a crew of people to maintain and run, but could sustain lots more abuse than, say, a car (PC).

      The AS/400 is about as close as anyone's come to a black-box server appliance (and for good measure, it literally is a black box too). Long before Java, OS/400 had the Virtual Machine concept down to a science: AS/400 programs will run happily on 48-bit CISC (yup, 48-bit CPU) or 64-bit RISC without recompilation - and because of the abstraction layer, old, old software can take advantage of the advances in the underlying OS. There is no memory management to worry about: the main memory and the disks are in one address space, and the OS shuffles programs and data around as it needs to. Upgrading the OS is a matter of sticking in a tape and typing one command. Backup and recovery is as simple. Everything is an object, and access control is fine-grained. The database is built-in, because that's what these are, commercial data processing appliances. Ridiculously easy to build data-entry forms and reports for terminals and a printer. It's a better server that Netware, and has a lower TCO, and you can train an AS/400 operator (they aren't sysadmins, there's no point) in a few hours, to sufficient level to run an AS/400 for years. Years of uptime, that is. How many newbie Unix sysadmins can do that?

      Sadly, most people when they hear "AS/400" think "ancient IBM dinosaur". That simply isn't true - the AS/400 is in many ways more advanced than any Unix or Java solution, with the advantage that the hardware and OS are fully integrated. AS/400 could go head-to-head with Windows 2000 server or Sun's "midframes". But it's going the way of DEC - superb engineering, lousy marketing. Remember that next time you see a Slashbot sneering at "sales drones" or "marketing suits".

    8. Re:i wish they'd define 'crashed' by Anonymous Coward · · Score: 0

      One of the articles says that the model AS/400 is a B35. IIRC the hard disks on the B35 were notorious for crapping out. The hardware on the B35 wouldn't be hot swapable either.

      The other thing is that any AS/400 they buy now is going to be faster than the B35. They could buy a secondhand 150 or 170 for a couple of thousand dollars and not have to pay for software because of IBM's software licensing.

  41. no sense by GutBomb · · Score: 1

    why don't they just fire one of the keyboard monkeys and get the damn service contract?

  42. FREE FREE FREE by WildBeast · · Score: 2

    What did you expect? People got used of getting IT stuff for free so as soon as you ask them to pay for some new hardware or software, they refuse.

  43. Where is wilkes-barre? by Alt_Cognito · · Score: 0

    Wilkes Barre is right next to Forty Fort and just down the road from Koonsville...

  44. The Math, The Plot by Geek+Boy · · Score: 5, Insightful

    "tax office employees have been entering the tax information in two personal computers."

    Ok. They said 6 months to re-enter the data. Two people, two computers. Let's say they earn $10/hr.

    6months *4 weeks/month * 40 hours/week * $10/hour * 2 employees
    = $19,200

    That's almost enough for two years of their service contract.

    PCs:
    $1000 each * 2 + misc expenses puts it over the top I think.

    The fact that these employees will be maintaining these PCs ad infinitum doesn't even need to be considered to show the stupidity. Not to mention the BSA audits, the MS support calls, the endless software licence upgrades, ...

    I think what we have here is the ever popular job security plot. We junk the good hardware and buy the bad hardware because we can maintain the bad hardware ourselves and thus we create ourself a job. With the good hardware, all we have to do all day is drink coffee and gossip. We're the first guys on the chopping block when costs have to be cut.

    I've seen this time and time again. Junk the $20,000 Unix server that runs the entire company and gets rebooted once a year, replacing it with a network of NT boxes which require 3 full time employees to maintain and crash weekly.

    Why don't people get fired for this?

    1. Re:The Math, The Plot by Rascalson · · Score: 1

      I hope you don't mean that $19,200 is enough for 2 years contract on an AS400? Kind of depends on the contract. If I was to guess i would say the contract they where talking about was 6 figures.

      --
      prisoner# msce18xxxxx. Currently planning my escape.
    2. Re:The Math, The Plot by Rascalson · · Score: 1

      I really must read articles before posting.

      --
      prisoner# msce18xxxxx. Currently planning my escape.
    3. Re:The Math, The Plot by Papyrus · · Score: 1

      "tax office employees have been entering the tax information in two personal computers."

      How many errors do you think the employees will introduce into the data as they enter the data into the pc's?

    4. Re:The Math, The Plot by crimoid · · Score: 2


      Perhaps I need to re-read the article(s) but where did they say they were moving to a Windows solution? If cost is SUCH an issue with this town perhaps they are moving to a Linux solution. If that were the case I'd reckon that a few newtworked PC's configured properly could easily handle the records of 25000 citizens. Now I won't get started on their "migration" strategy, but the artice(s) do seem somewhat lacking in technical details and somewhat bloated in hype and finger pointing.

      It would be interesting to know more about the problem and the chain of events that lead to such a tragic meltdown. Perahps then the article (and the /. posts that followed) would have been much more interesting and though provoking.

    5. Re:The Math, The Plot by Anonymous Coward · · Score: 0

      There have been other articles about the new tax system.. It is Windows based. No specifics, other than 'Windows'.

      Cron-Os

    6. Re:The Math, The Plot by Anonymous Coward · · Score: 0

      That's OK.

      Your .sig explains your ineptitude.

    7. Re:The Math, The Plot by balloonpup · · Score: 1

      Don't forget, they said 5 employees on 2 PC's. YOu're looking more along the line of $48,000! Yikes!

      --
      I sing the doggie electric!
  45. What a fuckwit! by manplusdog · · Score: 1

    As a city Admin in Australia, I can't believe that a) this guy still has a job and b) that you could be that irresponsible. I vote that he gets _death_ by slashdot.

    I guess that he had better get his msce cleaned up and nice and shiny to flaunt around and show how _good_ he is with computers. Maybe this could be one of those migration success stories that microsoft peddle about :)

    1. Re:What a fuckwit! by WildBeast · · Score: 1

      did you people read the article? It's an AS/400 not Windows. How can you blame the admin? It's not as if he's the one who decides to pay for the maintenance contract or not.

    2. Re:What a fuckwit! by manplusdog · · Score: 1

      He migrated "25,000 tax records into their new PC network". I know its an assumption, but I'm guessing windows. Now as a professional admin you have a choice, do your job properly or go. It not like there is a shortge of jobs for sysadmins.

      So this guy could have said "This is bad thing to do and if you do it, I'm outer here!"

  46. It's NOT a mainframe by Arker · · Score: 4, Informative

    I know the moron journalist said it was, but trust me, it's not. It's an AS400 Minicomputer. Mainframes are much larger and more expensive.

    --
    =-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Friends don't let friends enable ecmascript.
  47. I Bet this Happens All the Time... by puppetman · · Score: 2

    in small towns. But I bet no other small-town-woes have received the attention they'll be getting now.

    Knowng that I had 6 months of typing data into PCs would make me want to quit. Know that those PCs had were more vulnerable to crashing and losing the data again would nudge me over the edge.

    You would think that small towns with geographic proximity would band together and set up a WAN, or at least pool their resources to keep the human-resources, software and maintenance costs down (as buying in bulk, even for software, can often net significant savings).

    1. Re:I Bet this Happens All the Time... by Anonymous Coward · · Score: 0

      The thing is..Wilkes-Barre is a small town, but the whole Luzerne-Lackawanna county area (what makes up Wyoming Valley) is at *least* 300,000 people..just one little town after another..kinda like NE NJ..

      Cron-Os..

  48. Anyone reading who works for IBM? by Loki_1929 · · Score: 4, Funny

    Please, do me a favor...

    Call them from work on Monday, and laugh at them.
    Then encourage as many co-worders as possible to do the same.

    --
    -- "Government is the great fiction through which everybody endeavors to live at the expense of everybody else."
    1. Re:Anyone reading who works for IBM? by Halo- · · Score: 3, Informative
      I do. But I wouldn't laugh at them. This sort of thing happens all the time. I'm a developer, who gets called out on some especially bad support calls sometime. Usually the problem is that the management (at the customer end) won't let their people listen to us, because they think they know the problem better.
      I actually have customers who I contact informally through back channels when something critical goes wrong, because it's a hell of a lot easier than dealing with all the policital shit.
      Having a solid gold service contract is worthless, if the managers of the people running the machines hamstring them at every turn.

      Geeks work well together, PHB's work(?) well together, but geeks and PHB's.... watch out.

    2. Re:Anyone reading who works for IBM? by Anonymous Coward · · Score: 0

      A better suggestion for IBM people would have been to take a day off and fix the mess.

    3. Re:Anyone reading who works for IBM? by djmitche · · Score: 1

      Yeah, and crash their town hall PBX (running WinPBX?), too.

    4. Re:Anyone reading who works for IBM? by tysonkam · · Score: 2, Interesting

      I do, and I work for Disaster Recovery Services: www.ibm.com/services/continuity The stories I could tell. . . they'll make you wan to pay cash and live in the hills.

  49. Pikers by John+Jorsett · · Score: 1

    That's nothing. California has just canned the guy responsible for a $95 million 'error' in picking Oracle software, story, the governor is calling for an investigation by the state Attorney General, and it looks like the taxpayers are going to take a hit to the tune of $41 million. I bet they wish they had Wilkes-Barre's problem.

    1. Re:Pikers by dnight · · Score: 1

      (I know, OT)

      They also cut all funding for the entire state IT dept, and said by June 1 it's history.

      I'm betting that contract will be invalidated in court. I'd love to see Oracle's pricing structure picked at by a judge. You think MS is bad, these folks will bill per CPU, per transaction, and any other way to get your money.

      Larry Ellison the antichrist.

    2. Re:Pikers by shaldannon · · Score: 1

      If Larry Ellison is the anti-Christ, what does that make Bill Gates? Satan?

      --


      What is your Slash Rating?
  50. As a former data entry processor: by Corvaith · · Score: 2, Informative

    Quote: The employees have been typing at a rate of about 200 items per day.

    A whole 200 items per day, huh? No wonder it's going to take so long. Unless they've having to enter a /shitload/ of information on each and every person, they should be able to manage at least twice that. If they can't, they need to bring in some temps or something--people who actually have some clue how to do data entry properly.

    1. Re:As a former data entry processor: by Rhinobird · · Score: 2

      yeah no doubt. That's roughly 1 entry every 2 and a half minutes. But these are TAX records, so they probably are entering shitloads of information on each person.

      --
      If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
    2. Re:As a former data entry processor: by Anonymous Coward · · Score: 0

      Yeah! Like you. Idiot.

    3. Re:As a former data entry processor: by sbaker · · Score: 1

      > Unless they've having to enter a /shitload/ of
      > information on each and every person, they
      > should be able to manage at least twice that.

      You are assuming that these people do nothing
      else for 8 hours a day. These are presumably
      existing employees who also have to do whatever
      it was they did before AS WELL.

      Bringing in temps to do several thousand hours
      of work would certainly cost more than replacing
      the AS400 - so you *know* they aren't gonna do
      that.

      --
      www.sjbaker.org
  51. Comment removed by account_deleted · · Score: 3, Interesting

    Comment removed based on user account deletion

  52. Dying town? by mduckworth · · Score: 1

    I'm sorry Wilkesbarre isn't doing *that* badly. It's a simple matter of someone trying to cut costs without knowing what they are doing, screwing up along the way and then people like these acting like they shouldn't be held responsible. I grew up in a small Lancaster, pa town, but let me tell you, people knew that if they didn't know how to fix something, and it was extremely important. You just have a maintenance contract. In the end it boils down to pure common sense, not "computer know-how" or dying towns. End of story.

  53. Let em stew. by Moderation+abuser · · Score: 2

    If they want morons running their infrastructure, that's their perogative.

    --
    Government of the people, by corporate executives, for corporate profits.
  54. Living about a half hour away.. by Anonymous Coward · · Score: 0

    I can tell you that, yes, these bozos *do* run their schools the same way.

    Don't get me started on Penndot.

    Do a google search for the Times Leader or Standard Speaker for more fun, both of their websites should have plenty of amusing stories about the incompetent government officials in Wilkes-Barre.

    (Thankfully, up in Hazleton, our officials aren't nearly as incompetent as they once were ;))

  55. Re:Having a grandmother who lives in Wilkes-Barre. by Anonymous Coward · · Score: 0

    To my knowledge, they do not have a real 'IT Staff'..just some general 'superusers'. They call 'consultants' when they need help.

    Cron-Os

  56. Re:nope! by Anonymous Coward · · Score: 0
    Say what you want, chucklehead, but understand the following:

    - IE is the dominant browser on the face of the earth.
    - With such dominance, every web site in existence is coded with IE users in mind.
    - This dominance is not going anywhere because IE simply does the job better than any other option and most of us like to use the best tool for a particular task.

    In summary, you (as in the malcontented Linux dorks), lose again. Again. Don't you ever get sick of being so wrong all the time?

  57. Road and school bozos by Anonymous Coward · · Score: 0

    > I wonder if these bozos run their schools and > roads departments with the same level of
    > professionalism.

    Well, according to Digital City, the county where Wilkes-Barre is located (and of which Wilkes-Barre is the county seat) ranks in only the 61st percentile for adults with college degrees and ranks in the 93rd percentile for auto fatalities. So you would have to say that yes, these bozos run their schools and roads departments with the same level of professionalism as the tax department.

  58. Quick! Linux to the rescue! by Anonymous Coward · · Score: 0

    Can we get there AS/400 to run Linux? We could prove that Linux works great and save this city thousands of dollars.

    No more need for service contracts, or expensive stuff.

  59. Where do they get these quotes from? by GreggBert · · Score: 1

    The first article mentions that they had the AS/400 for over 20 years. The AS/400 was not even available 20 years ago. The third article mentions that they were supposed to have bought a new "mainframe" for around $10,000. Where the hell are they going to find a modern "mainframe" for that much ??? I mean one that is not made out of cheese.

    --


    If you don't understand anything I post, please accept that I ate paste as a small boy...
    1. Re:Where do they get these quotes from? by jo42 · · Score: 1

      A duh, eBay.

    2. Re:Where do they get these quotes from? by Anonymous Coward · · Score: 0

      The AS/400 came out in 1988 and the 64 bit RISC boxes rolled out around 1994. It's not too late to get this fixed. All they need to do is sign a new contract with IBM service and in less than 24 hours someone will come out and pump the bad drive, assuming that is the problem. My guess is that their machine is too old to have RAID-5. If it did have RAID-5 the machine would not have gone down. A new AS/400 with the features they require, which aren't that many since they probably don't have many interactive users, can easily be acquired for $10,000 plus the cost of a O/S upgrade to V4.5 or V5.1.

      The beauty of the AS/400 is that you don't even need an IT staff. I work for a small AS/400 consulting company as a programmer with several clients in NEPA. As long as you have an operator to do backups, you don't need to touch the system. You can even program them to reboot on a schedule soo that no one even needs to be there. So in the end, having an AS/400 "midrange" (not a mainframe) is an intelligent choice for small businesses.

  60. Try booting from the other side? by Anonymous Coward · · Score: 0

    Shut down the as/400.
    Insert key turn to service,
    boot from the other side of the disk.

    That wasn't so hard now was it?

  61. Dickslapping added to Olympic Games by Anonymous Coward · · Score: 0
    dickslap!!!!
    dickslap!!!!

    • dickslapping!!!!

    DICK-slapping

    FUCK YOU!

  62. Pinchpenny stories... by Anonymous Coward · · Score: 0

    The argument "we won't do A because B costs less" is only valid if, in fact, you DO B.

    I once worked for someone who was, uh, aggressively frugal. He would never buy a service contract for ANYTHING, observing that it was cheaper to buy a replacement if the equipment broke. Well, one day, of course, a vital piece of equipment broke, and I asked him to buy a replacement (with the money he saved by not having a service contract, of course), and, needless to say he wouldn't... he "repaired" it himself...

    His PDP-11 was a nightmare of boards with lands pulled away from the circuit board from home soldering jobs... the drawers were always extended because several of the fans had failed and he believed that extending the drawers would improve the air circulation enough to compensate... he would never buy preassembled cables, but made them himself, and nobody had ever told him that it takes a special tool to clamp a connector into a ribbon cable properly. He used Vise-Grips. Almost all these cables were intermittent...

    ...and whenever he really got in trouble, he would call Digital Field Service on a per-call basis. Of course, he would call them if only ONE thing was broken, so whenever they came in there were multiple failures... meaning that the usual technique of swap-the-board,then run diagnostics never worked because it required more than a single board replacement for it to pass diagnostics.

    Then, no matter what the circumstances, AFTER the service call he would ALWAYS call Digital management and complain that the call ought to be free, or at reduced cost, because it had taken longer than it should have...

    After a few of these, I really found it hard to look the Digital field service people in the eye...

    Oh, he also tried to disposable felt-tip plotter pens by injecting ink into them, and he kept trying to revive printer ribbons by dropping them into various solvents on the theory that "there was plenty of INK in them, they were just DRY..."

    And he saved money by buying "refurbished" RK05 packs. The first time we used one of these, it immediately crashed and damaged a disk head, and, on inspection, the disk platter turned out to have a glob of something like dried glue on it. His only response was, "but it was supposed to be REFURBISHED."

    1. Re:Pinchpenny stories... by (outer-limits) · · Score: 0, Offtopic

      Refurbished only means, "we have a bunch of these out the back that we bought cheap, if one fails, we'll just give you another one". The most refurbised ever means is it actually got wiped with a cloth dipped in metho.

      --

      Microsoft - Where would you like to go today, Maybe Jail?

  63. Rush Limpbrain by Anonymous Coward · · Score: 0

    The Rush reference should have clued you into the fact that he is an idiot

  64. AS/400 by CaptainSuperBoy · · Score: 2
    I assume from your ignorance that you have never worked with AS/400 - if you had, you'd know that it's not Unix, it can be a pain in the ass, and IBM support is damn expensive. It's basically an outdated platform - look at the article, they were backing up to a REEL of tape! Unless you want to have a full-time AS/400 admin sitting around (just a little more expensive than an MCP), you're also locked into an IBM contract or per-incident support. Not cheap.

    Why don't people get fired for this?

    Because you shouldn't get fired for choosing a specific platform. There are crappy NT applications and there are good ones. It's the same for AS/400 - I have clients counting the days until they throw the AS/400 box out the window.

    BSA audits, the MS support calls, the endless software licence upgrades

    Audits, as in plural? Come on, one audit over the lifetime of an organization is rare. And AS400 / Red Hat / *nix support grows on trees? As for license upgrades, nobody's forcing you to upgrade.. if you bought the software it's yours to do whatever you like with it.

    1. Re:AS/400 by (outer-limits) · · Score: 2, Insightful
      It is pricey, but it did work. There is really no difference between as/400 and Unix to the end user, they just want something they can count on to manage a database reliably and well. I happen to know of a customer that tossed out an as400 for a unix system. Total disaster, costing millions of dollars. Most of them just wanted the as400 back. And just because you have an as400 doesn't mean you have to use reel to reel backup, that was the customers choice. Once you get to city sized systems, support and reliability are always going to cost a premium, you are deluding yourself if you think otherwise.

      It is the people holding the purse strings who should get the boot in this case.

      --

      Microsoft - Where would you like to go today, Maybe Jail?

    2. Re:AS/400 by bdlarkin · · Score: 1
      I assume from your ignorance that you have never worked with AS/400 - if you had, you'd know that it's not Unix, it can be a pain in the ass, and IBM support is damn expensive. It's basically an outdated platform - look at the article, they were backing up to a REEL of tape!

      I've worked on the AS/400. I was a consultant for an IBM reseller and we sold and maintained AS/400 systems. They are rock solid. And the platform itself is NOT outdated. Theirs might have been, but I imagine that the reason they were still using reel to reel tape is that is what they had for their old archive data.

      Unless you want to have a full-time AS/400 admin sitting around (just a little more expensive than an MCP), you're also locked into an IBM contract or per-incident support. Not cheap.

      Actually the beauty of AS/400 systems is that you don't need someone sitting around. At all. The only times we were called out for maintenance issues was when hardware failed, and that was rarely. And for those that think you have to know "mainframe" type commands any more, thats no longer the case. The new AS/400's have a window GUI that gives them point and click managebility, add users, re-route printers, etc, etc.

    3. Re:AS/400 by autechre · · Score: 2

      > As for license upgrades, nobody's forcing you to
      > upgrade.. if you bought the software it's yours to
      > do whatever you like with it.

      Are you sane? You would really run outdated Microsoft software on any sort of network that was connected to anything? I don't want to hear, "But it's behind a firewall!", either, because that's a terrible excuse. I recently heard someone say that most networks are like a baked alaska: hard on the outside but soft in the middle. Relying on a firewall as your sole defense is madness.

      This is not necessarily an anti-Microsoft flame; I certainly wouldn't run *nix software with known exploits, either.

      Security _ought_ to be forcing you to upgrade.

      --
      WMBC freeform/independent online radio.
    4. Re:AS/400 by Hard_Code · · Score: 2

      "Security _ought_ to be forcing you to upgrade."

      Yeah, but what does this have to do with Windows upgrades?

      --

      It's 10 PM. Do you know if you're un-American?
  65. Pa is furiously trying to enter 25,000 records by Mandelbrute · · Score: 5, Funny
    Pa is furiously trying to enter some 25,000 tax records into their new PC network
    Maybe Pa should get some help from Ma and the kids.
    1. Re:Pa is furiously trying to enter 25,000 records by Anonymous Coward · · Score: 0

      This is funny? Yet more proof that stupidity's name is 'Slashdot Moderator'.

  66. Pennsylvania Government by SCHecklerX · · Score: 2
    Still the most bass-ackwards governments in existence. The local governments are horrible. The state isn't much better.

    They are trying to make you believe they are 'hip' to technology, but it's all such a mess. The state web pages are next to useless for any real information. Their 'online forms' end up being a downloadable PDF (better than nothing, I guess).

    And this is the same state that is banning mountain bikers from the state game lands. I still can't see the sense in that...where else will they ride?

    1. Re:Pennsylvania Government by Anonymous Coward · · Score: 0

      Well..the PA Game Commission has a really good reason and a really bad reason for banning the bikers.

      1. (Good) It's so they don't get shot, since most of 'em don't wear 'hunter orange'..

      2. (bad) Bikers disturb habitats..maybe, maybe not.

    2. Re:Pennsylvania Government by Anonymous Coward · · Score: 0

      I live in PA. I've always thought our license plate motto should be, "The bad govenment state".

  67. Jumping to conclusions by CaptainSuperBoy · · Score: 2
    OK, maybe if they are typing the data into an Excel spreadsheet (probably what they're doing) they are *ahem* misguided. But let's not jump to conclusions.. it didn't say what type of system they were going to. For all we know, they have a new system lined up with an SQL Server or Oracle back-end - which is fine. PC's make great front ends, really.

    The 'computer specialist' who wrote that comment about eating people is a little out of line there. I wouldn't hire anyone who'd say "AS400 is always better than a PC network" without knowing any real specifics about the AS400.. the city had a 20 year old system, and their best bet is probably to get rid of it in favor of something based on less lucrative hardware.

  68. Great PR for IBM if used right by Anonymous Coward · · Score: 0

    If IBM were to go in there, fix the "crash" for free in short order, then sell them a new contract, me thinks that would do a world of good not only for IBM's reputation, but also for the robustness of midrange+ servers...

    Or IBM let's them wallow and die and takes MS down a notch in reputation along with the city ;)

  69. Well, yes, they do manage schools that badly. by gila_monster · · Score: 1

    Some of the Pennsylvania public schools are in really deep doot at the moment, to the point that the per-student cost of public school in some cities (which is, of course, paid through tax levies) is TWICE that of any private school, and the kids still have abysmal skills. And despite the huge spending, some principals have been reduced to asking parents to donate toilet paper, as they don't have money left in the budget.

    I suppose the city administrator could always claim that of course he's a moron, he went to PA public schools....

    --
    Ad luna, Alicia! Ad luna!
    1. Re:Well, yes, they do manage schools that badly. by Anonymous Coward · · Score: 0

      That's because the teachers' union (PSEA) makes the teamsters look like a bunch of pussies.

      A teaching job in PA is a lifetime sinecure. Count yourself lucky if you can get through high school without a huge mess due to a teachers' strike in your district.

  70. I see a similar picture by cecil36 · · Score: 3, Informative

    Many times during a typical week, people call into my employer's tech support line, looking for support on their software. Many of our customers are in the public service industry, and they take top priority because of human lives that are at risk if their paging systems go down. Some IT directors or system administrators get our software working when they first bought it a few years ago, but neglect to renew their support contracts after 90 days. When they call back stating that they bought new computers and their software no longer works, I have to be the bearer of bad news when I need to refer them to sales to renew their support. Some say that this is bad business, but it's their fault because they are trying to get for free needed support that they should have renewed.

    1. Re:I see a similar picture by Qrlx · · Score: 1

      Personally I would recommend you don't sell the product with anything less than a one year support contract. And then send them several letters as that year ends explaining that it will cost more to renew their contract after it lapses.

  71. Stupid like a fox by wytcld · · Score: 3, Funny

    Here we have a government that is:

    1. Seriously stalling on tax collections and

    2. Employing more locals rather than shipping IT money out of town

    So you have the best side of Republicanism (1), plus an economic policy that keeps jobs at home just like good Democrats (if there are any left anywhere) want (2) - all in one move. Perfecto!
    ___

    --
    "with their freedom lost all virtue lose" - Milton
    1. Re:Stupid like a fox by Anonymous Coward · · Score: 0

      English please?

  72. Re:Quick! Linux to the rescue! by Profane+Motherfucker · · Score: 1

    Actually, the AS/400 uses some rather funky proprietary shit -- namely the processors. There is a Linux on the AS/400 project that I've been watching for a while now, but it doesn't seem to be moving very fucking fast. Apparently, IBM is not too overfuckingjoyed at the idea. Which is a bit odd, considering they're rushing like gangbusters to get Linux on their high-dollar shit, like the 390s, and throwing money to universities ($20,000+ of grant money where I work) if they can fit the words "IBM" and "Linux" onto a grant application. Hell of a deal, but odd duality -- in the Jungian sense.

  73. Blame the Mayor by asv108 · · Score: 5, Informative
    I no longer live in the NEPA(North Eastern PA) area, but I can give a little insight in to why the government of Wilkes-Barre is backwards. The mayor of WB, Tom McGroarty has done nothing to improve the quality of life in the area.

    So far in his 8 years of office(estimate) he has managed to get 2 government buildings and a telemarketing center in the downtown. Government buildings may look nice but they are basically a resource drain because they don't pay any taxes. There are some other new businesses, but they are in tax free development zones. The one government building is home to the offices of rep. Paul Kanjorksi who as actually managed to a great disservice to the community but he is a senior congressman who will never loose an election due to name recognition and voter habit. Anyway, it looks like Mcgroarty will not be reelected this year so the situation may improve but most likely not.

    McGroarty actually looked promising initially because he was very enthusiastic. It turned out that he just craved attention. The problem with WB and all NEPA politics for that matter, is the fact that competent people do not want to run for office. Most of the talented younger people leave the area, and the people who are left that would make a difference are usually tied to a business or career path which prevents them from running for office. I really don't see an end to this cycle unless competent people start getting politically involved in this area.

    1. Re:Blame the Mayor by Anonymous Coward · · Score: 0

      The problem with [sic] politics for that matter, is the fact that competent people do not want to run for office

      Of course they don't. Competent people know power comes with responsibility. Those who are competent won't such a huge responsibility. Those who still want power either 1) don't care about responsility, and 2) willing to risk it for the power they get. This leads to incompetent people in places where they don't belong. I think there was a sci-fi story where the person who least wanted power was given the job so he can be responsible with it. This reminds me of a quote that went something like:

      "People who want power deserves it the least."

    2. Re:Blame the Mayor by Anonymous Coward · · Score: 0

      We all left the damned place, didn't we. Burning culmdumps, wasted rivers and caving streets: Heroin too, I understand ... now. No opportunity, no money and no ideas -- but ignoring the strip mines ( yeah right ) I don't know a more beautiful place in the country excepting Tahoe.

    3. Re:Blame the Mayor by sbaker · · Score: 1

      > ...he has managed to get 2 government buildings
      > and a telemarketing center in the downtown.
      > Government buildings may look nice but they
      > are basically a resource drain because they
      > don't pay any taxes.

      But if the town has high unemployment (as several
      previous posters have suggested), then getting
      more jobs into the town - even government jobs -
      is going to bring money in in some form or
      another.

      OTOH, turning a bunch of innocent people into
      telemarketers should be a serious crime! :-)

      --
      www.sjbaker.org
    4. Re:Blame the Mayor by Anonymous Coward · · Score: 0
      Government buildings may look nice but they are basically a resource drain because they don't pay any taxes.

      I see... and the people that work in those government buildings, and all the businesses providing services to the government buildings don't pay any taxes or put any money into the local economy either??? You've got a pretty short-sided view...

  74. Missing the risk factor by gkoo · · Score: 1

    The calculation you are performing doesn't take into account risk. Sure, if 100% of all companies that canceled support had a system crash within 2 years, your calculation works. But that is not true (as far as I know). What the city did was basically a calculated gamble, one that, based on your calculations, isn't even all that irrational. The problem is that in this particular gamble, they lost.

    1. Re:Missing the risk factor by Anonymous Coward · · Score: 0

      Right - Back in 96 or so, I was working at a municipality that was still running a System/38 (predecessor to the AS/400), and they hadn't had a support contract in years -- don't even think IBM would take their money. I heard that they successfully replaced the thing well before Y2K -- they bet and won -- and that situation probably ain't that uncommon.

      They funny thing was that a employee would backup the thing every week to 9" floppies. I don't think they ever considered that there wouldn't be anything to restore to.

    2. Re:Missing the risk factor by markmoss · · Score: 2

      backup the thing every week to 9" floppies. I don't think they ever considered that there wouldn't be anything to restore to.

      Unfortunately, that's not at all unusual. (Forgetting to consider where you're going to restore your tapes/WORM disks/whatever to, not using 8" floppies as the backup medium.) Rather few small to medium sized corporations have a back-up plan that would actually work to get them back on-line in less than weeks if the computer room were torched, and too many of them are backing up to some antiquated tape format such that if the drive goes, you're going to be hunting for a data conversion service if you ever have to read back a tape...

  75. Heh, went for physics/ computers by CrazyJim0 · · Score: 1

    I even know how to code AI from start to finish. AI like C3P0 AI. www.contrib.andrew.cmu.edu/~sager

    Too bad PA sucks such horrendous ass, or maybe I'd have at least a job.

  76. Hey New Jersey has a beach :) by CrazyJim0 · · Score: 1

    I distinctly know lots of hot chicks hang out there. I think the place is called wildwood?

    What does PA have? Especially SW PA? Um, a lot of houses! Houses, houses and a thriving trucking industry :P

  77. Re:Hat trick! by Anonymous Coward · · Score: 0

    Do us all a huge favor and get some motherfucking self-esteem one of these days. Your incessant graffiti all over this site has grown tiresome and, if necessary, I will use whatever means possible to ensure that you no longer tarnish this page with your adolescent behavior. Perhaps if you felt like you were just a tiny bit useful and could possibly contribute something to the human race one day in the future, you would stop lashing out with hatred toward everyone and anything that stands in your way. You're a classic case of someone taking out their own emotional trauma on other people. Do us all a favor and get some help, my friend, and I sincerely hope that you can reform yourself and recongize/admit to your wrongdoings.

    Thanks.

  78. Flooded! by Vegeta99 · · Score: 4, Informative

    What happened is the tax office lost power due to a flooded power vault (that they were in the process of waterproofing). I'm not sure if the article states this - I'm in a hurry, so sorry :P

    1. Re:Flooded! by Anonymous Coward · · Score: 0

      Heh, I misread that the first time. I thought you said
      "What would happen if the tax office is flooded. Please answer quickly
      as I don't have much time." :)

  79. Jackass! Some members of Jackass lived there by CrazyJim0 · · Score: 1

    Watch CKY2K thats where some of thier shit takes place. Pennsylvania is definately one of our nations huge tradgedies. As a resident of another one of PA's coal mine towns (Hutchinson-near westnewton), I must say you're on the money :)

    As for jackass... When you have shit else to do, you end up breaking things, yourself, and acting like a fuck head. Everyone half way cool who lives in PA has had the time in their life where they decided to do jackass stuff. Heck my friend even had the idea to do crazy ass stuff, tape it and put it on the net before Jackass became popular... Maybe its just the culture of sickening depression.

  80. this should be a busines school case study by Anonymous Coward · · Score: 0

    This sounds like it would be a good case study of what happens when cost-benefit analysis is not properly done. You could influence a lot of business school students with a case study like this...

  81. Granted nobody will read this, but anyways.. by Anonymous Coward · · Score: 0
    This is almost like what has happened in Topeka KS in the past. In one case, the city decided to buy a system (I guess, second hand but from a witness). Among bids that were made, IBM had the best offer in terms of support. But the city decided to be cheap and go with someone else. Only problem is when the system had problems, they couldn't get support because IBM did the support on the system and since they weren't with IBM, they were put in the back of the line.

    In another case, the city ended up giving amnesty to ticket violaters due to the fact the system that contained the information about them had serious problems and could no longer be trusted (Official word, no idea what really happened, but heard its close).

  82. Math/CS Subnet by Cadre · · Score: 3, Informative
    Every computer that a CS student must use has Linux installed. And in the more general computer labs they have the computers configured to duel-boot so they can have the best of both worlds.

    I'm a CS student at Wilkes, and we're fortunate to have such a good department. The subnet is run by student admins (I'm one of them). We've been using various Linux distros for quite awhile now (long before I was here anyway). The dualboot systems run Redhat (mainly because kickstart makes upgrading 30 boxes really easy). The SLC404 lab runs Slack (on an added note, there is a sign on the door to the lab that says "404 - Food not Found" that of course, nobody obeys, but we leave it up because it's funny, well okay, maybe not *that* funny, ah hell with it...). My personal box in the server room runs OpenBSD (nice perk about being an admin is you can co-lo a box into the server room). We've got a couple Mac OS X machines floating around (with dual head displays and DVD-RAMs which we use to burn... uh... n/m ;-) ). Then there is that bastard Solaris machine (quad node sun arch) we keep around for the database class (runs both Oracle and mySQL, but everyone uses Oracle anyway...).

    I'd like to quickly plug Open Source Development at Wilkes University, one of the opensource sites here at Wilkes. It started from a Networks class assignment a year ago and is still being maintained.

    The Networks class assignment is definitely an interesting one. For all those concerned about newbies setting up honeypots, don't worry, I keep a tight leash on those kiddies.

    The Math/CS Club has seen livelier days, but at least we have a nice webpage, a nice PGP ring of trust, and a fairly well-developed FAQ (though, none of the freshman ever read it first, they always ask the admins first, who then refer them to the faq and immediately knock their quota down 5 MB.)

    We're also the only autonomous subnet at Wilkes. All the other departments have had their subnets assimilated by the technology department (who, in my opinion, are basically fucking idiots). The Math/CS faculty gives us (the student admins) pretty much free reign over how things are done. We keep everything running smoothly on the subnet and they fight off the evil administration.

    Yea, the city does suck too. Though, the nice thing about living near a bunch of stripmines and old abandoned coal mining villiages is there are some great places to place paintball. My personal favorite is Concrete City, which consists of 14 concrete two story duplex-style houses (some have basements even!). It's a real rush to with such close house-to-house and room-to-room paintball.

    Just my 2c. -root@mathcs.wilkes.edu

    --
    All editorial writers ever do is come down from the hill after the battle is over and shoot the wounded.
  83. I live near Wilkes Barre, Pa by Anonymous Coward · · Score: 0

    "I wonder if these bozos run their schools and roads departments with the same level of professionalism."

    I can answer that....yes!

  84. professionalism?!?! slashdot?!! HAHAHAHA by Anonymous Coward · · Score: 0

    hypocrite

  85. Bozos? by mrscott · · Score: 1

    Having worked for both local and state government in IT, I think that the comment about these people being bozos is a little over the top. State and local governments are suffering huge budget shortfalls with no relief in site in the foreseeable future. While a maintenance contract may only cost $850 a month for this machine, that $850 may simply not be available. Even a local government can't spend what they don't have. And keep in mind that Wilkes-Barre is in the middle of PA and in a depressed area. If the IT department was told to cut something, this may have been the best candidate. I'm sure that they are more professional than you give them credit for and sometimes people have to work within parameters that do not please them.

    1. Re:Bozos? by Digital+Soldier · · Score: 1

      I'm not sure how you can defend their decision. After reading the articles it appears that two people will spend the next six months manually reentering the data on two PC's. I'd be willing to bet that will cost a little more than $850/month. Once you factor in all of the lost time due to the disruption in other areas of the city government, besides the fact that the two people entering the data can't do the jobs they normally do (assuming the city didn't hire two new people to accomplish the data input), the actual monetary loss is probably pretty significant.

  86. Re:Having a grandmother who lives in Wilkes-Barre. by set · · Score: 1

    The whole fucking state has holes in the roads. You begin to hit potholes IMMEDIATELY after crossing into the state in so many cases.
    Stump jumpers 4 life.

  87. State Flower... by Cadre · · Score: 2

    Well, the state flower is the road cone...

    --
    All editorial writers ever do is come down from the hill after the battle is over and shoot the wounded.
  88. Another incompetent government worker! by Anonymous Coward · · Score: 0

    This reminds me of that dumb bitch who had charges filed against a blackhole operator because she forgot to update her Notes server.

    With all the high quality tech support people out on the balls of their asses from finance, media, advertising & telecom, these incompetent government types should learn how to drive taxis.

    Like this pigfucker - the city administrator who thought that $850 was too expensive to pay each month - instead took a mainframe on a high wire without a net. These stupid fucks don't even realize that they can convert their backup to something that can be read by PCs.

    Do these shit for brains realize that the cost of manual entry of 25,000 records will cost far more than $11k! Thats what particularly sickening here. The form of data recovery these idiots are using is more expensive then the real deal.

    Stupid shit head hicks. They deserve all the problems they will wallow in for the next 20 years!

  89. So why don't the know it alls from /. fix it? by veddermatic · · Score: 2

    From reading the comments, it's recoverable, or worst-case, a "duh" to make sure it never happens again.

    So why don't the socially responsible, smart, "we told you so" of slashdot go fix it?

    There has to be a few of you with the brains, proximity, and free time to help out..... save the taxpayers some $$, show that the geek community cares, get involved in the political process ("gee Mr. Mayor, talk to us before you do something stupid like this again, we may not save your ass next time!") and get good karma (the REAL stuff, not your silly post mods =)

    Or are you like most folks who find it all too easy to bitch from the sidelines how the game is getting played?

    --
    Department of Homeland Security: Removing the rights real patriots fought and died for since 2001
    1. Re:So why don't the know it alls from /. fix it? by nordicfrost · · Score: 0, Flamebait

      Uuhh... NO! There is such a thing as responsibility, and the IS/Mayor has got it in this case. You can't be in charge of the town, fuck up royally and then hope that someone will fix it. I have no doubt that many, many of the /. readers could fix the system, but they shouldn't. This is the fault of the mayor (since most of the articles point out that), and he should take the heat.

  90. NE Pa died about 1950 by Anonymous Coward · · Score: 0

    WW2 saved it for a while, as the Mid-Atlantic whore-house ... but after the vein coal ran out (30s), and the 'pillars' were robbed(40s) and the strips went dry (50s) ... lets say 1950-55 is when NE Pa. died : That includes WilkesBarre, Scranton ... basically everything between the NY border to the north and Philadelphia. Now it's a whore-house again, for the NYC refuse trucks. But damn it was a beautiful place ta grow up.

  91. Wilkes Barre is not alone by camusflage · · Score: 2

    What the city did was basically a calculated gamble

    So, by your logic, if the odds are pretty good, then it matters not what the price of losing is? I'm glad I didn't depend on you as a father. Things would've sucked that one month in the year when you lost the paycheck on the almost sure bet.

    There are some things that you can gamble on, and some you can't. Financial records, generally speaking, fall into the latter category. Similarly, I don't want "calculated gambles" in air traffic control, nuclear plant, or similar critical systems.

    Wilkes Barre is not alone. Cleveland just lost 300 users' email and calendars, including the mayor's. Amazingly, it could cost up to $100,000 to institute a backup system, and the city doesn't even have a person acting as CTO. It appears governmental rectocranial inversion is contagious.

    --
    The truth about Scientology, Xenu, and you: Operation Clambake
    1. Re:Wilkes Barre is not alone by Anonymous Coward · · Score: 0

      "Time out. Four aces is no gamble."
      -Krusty

  92. Errors in abundance by Peter+H.S. · · Score: 2

    I worked with a historian, doing a statistical analasys of approx. 25.000 pages of historical, criminal records.
    We only took notes of a few things in each record (type of crime, date, age, sentence etc), but it was gruelling work to do.

    I had hacked up a data entry form, but didn't make too much out of the data validation. But after examining the data harvest for the first few days, I decided that real anal data validation was needed, since all kinds of data was wrongly typed, or entered in the wrong fields.

    It was not because we were sloppy and we actually took an interrest in the job, but hours and hours of turning pages, gleaning information, type and tab just does make you prone to make mistakes.

    I read in some old statistical handbook, that in order to gain 97-98% correct data entries, _two_ people should enter the same data.

    I guess that this large retyping of 25.000 tax forms, where each form only seems to be typed in and checked by one person, will be full of errors. I wonder how many thousand record that will needed to be redone.

    1. Re:Errors in abundance by Tazzy531 · · Score: 2
      I read in some old statistical handbook, that in order to gain 97-98% correct data entries, _two_ people should enter the same data.
      You may be right..but Shouldn't it be 3 people? I mean, how does it help that 2 people have differing numbers? You still need to spend time to figure out which is right. Now if you had three, the two that had the similar input should be the correct one. The occurence of all three being different is significantly less than 1 person being wrong.
      --


      _______________________________
      "I'm not Conceited...I'm just a realist..."
    2. Re:Errors in abundance by Peter+H.S. · · Score: 2

      You may be right..but Shouldn't it be 3 people? I mean, how does it help that 2 people have differing numbers? You still need to spend time to figure out which is right. Now if you had three, the two that had the similar input should be the correct one. The occurence of all three being different is significantly less than 1 person being wrong.

      There were no explanation in the book. But I think that in those dark days, where "data entry" was a fact, and a profession, that a lot of hard data was gathered about errors in data entries. I don't have the book anymore, but believe that a single person would enter data with around 88% accuracy. The number seems low, but most entry data was probably long (for the typist) meaningless sequences of digits, like Fortran code, scientific measurements etc.

      I guess that two people would enter data, a third person would compare data, and recheck the original source if any difference was found. This would allegedly produce a 97-98% accuracy. One could probably improve this somewhat by adding a third data entry person, but it would increase costs, even if one got rid of the "rechecker", and automatically selected the "two of three must right" data, since the rechecker would only have to check the discrepencies, not the whole data set.
      So all in all, it is probably a cost-benefit analasys, that decides what one should do. (in the case of this story, I guess a IBM service contract would be the best:-)

    3. Re:Errors in abundance by psamuels · · Score: 2, Insightful
      You may be right..but Shouldn't it be 3 people? I mean, how does it help that 2 people have differing numbers? You still need to spend time to figure out which is right.

      If the two copies don't match, the system beeps, or turns the record red, or something. Then someone (either the second operator himself, on the spot, or somebody after the fact) can determine which (if either) is the correct copy.

      This should be a lot faster in terms of man-hours than entering a whole third copy of the data.

      --
      "How can you claim that you are anti-crack, while still writing a window manager?" — Metacity README
    4. Re:Errors in abundance by buckeyeguy · · Score: 2

      Basically it's theory vs. the real world. I used to work in an IT department where they had a 'real' data entry section, and they only used one verify pass for each data set. Why? One, the error rate was low to start with (these ladies had been doing this stuff for 20+ years, and the data doesn't really change format over time), and because they were swamped with work load. No time or people to spare for an extra verify pass that would likely have been pointless anyway.

      --
      I'd have a personalized plate on my car, but "toxic bachelor" won't fit into 7 letters.
  93. Re:I Agree! by Roto-Rooter+Man · · Score: 0

    "Bad" and "government" next to each other? Re-read the Liberal Media Handbook, Slashdot editors! That's strictly forbidden!

    --

    The goatse guy for president. Win one for the gaper!
  94. Wilkes-Barre website by Anonymous Coward · · Score: 0

    Hmmm, no mention of their problems on their website. :)

    http://www.wilkes-barre.org/

  95. Re:Having a grandmother who lives in Wilkes-Barre. by matth · · Score: 1

    Are you by any chance a member of the Wings of Williamsport? (I saw the "stump jumpers 4 life"

  96. Obsolete Systems by Anonymous Coward · · Score: 1, Interesting


    The problems of Wilkes-Barre, PA became evident when their system crashed; many, many other cities and counties (and countries?) are in similar positions, and it is only a matter of time until their systems meet the same fate.

    Recently I undertook a massive project to analyze and redesign the utilities billing system for Allegheny County, PA. The system maintains usage and payment records of all bills for water, sewage, electricity, and gas in county buildings.

    Keep in mind that the population of Allegheny County is ~1,300,000, while the population of Luzerne County is ~312,000. Allegheny county certainly has the budget to do things right.

    That being said, I was horrified to discover that the Allegheny system responsible for bill payment and other essential tasks was run on an archaic MS-DOS PC. Data entry is performed by two individuals by hand, and they are about six months behind. There are no scheduled back-up measures. Complicated queries are impossible. It gets worse, but I am not at liberty to disclose details.

    Granted, the operations of a county are amazingly complicated, but something so important should not be left to a 15 year old machine with severely inflexible software.

    It is a great shame that in this day of cost-efficient databases and powerful mini-computers that our government remains two decades behind. I wonder, are our nuclear plants run by obsolete systems as well?

    Heed my warning: like Wilkes-Barre, it is only a matter of time.

  97. Ripe for Linux by Anonymous Coward · · Score: 0

    mize well throw my 2 cents in, if this was linux it would still be up!

    1. Re:Ripe for Linux by 0x0d0a · · Score: 1

      I believe the problem in this case is a lack of skilled IT workers, based on other comments.

      I doubt they have a spare Linux sysadmin floating around. Paying for a Linux consultant is going to cost them more than just getting the local guy that uses Windows a lot to take a look at problems.

      Linux inroads are more likely to be in situations where the entity has a decent-budget IT department already and quite a few computers to manage. You can then get past the initial steep cost of hiring in-house support personnel and enjoy the cost savings in software and in better remote management capabilities.

      The hit to small businesses or small government bureaus with entrenched Windows systems is too high unless MS is abusing their EULA privs.

  98. Thats great but... by Anonymous Coward · · Score: 0

    You can say you have GNU/Linux installed on every computer. But how many people actually use it on a daily bases? The parent post said that all the computers multi-boot. Are you really producing GNU/Linux savy students or are you just breeding the next generation of VB losers that use windows all day and think there 'leet because they can make a text box?

    1. Re:Thats great but... by Anonymous Coward · · Score: 0

      ALL of the CS students use Linux. They'd be hard pressed to graduate without it. CS instruction is done with Linux. Wilkes doesn't spend diddly on MS Visual whatever.

      The larger lab dual boots. The smaller one with better machines is Linux only. At least that's the way it was when I graduated in '99 and from what I hear, it is still that way.

      One evening I was working on a group project in one of the labs. It got late, we ordered a pizza. The delivery boy was amazed that we were allowed to use Linux. He said that at Kings College (just down the street) they had to use MS Visual J++. I asked him when he was to graduate. It turns out he already had. A year out of a CS program and he's delivering pizza. I'm an IBM'er doing systems programming. You be the judge.

  99. Right... by Anonymous Coward · · Score: 0

    > I wonder if these bozos

    Let's not be overly critical here, mmmmmkay? Like /. has never been down...like I've never clicked on the links and been redirected back to the front page...

  100. Different Problem by tom's+a-cold · · Score: 1

    It's not incompetence. They're quite competent, it's just that they're not competent at delivering services. They're competent at keeping their jobs. They're optimizing something else.

    Governments (big as well as small) are very bad at committing capital to improve their IT because the cost of a new system will show up in this year's budget as a big number with lots of zeros after it. Far easier to piss away money in small increments over many years, as service gradually degrades and finally crashes, than to make a needed investment that will save money later. Those savings will happen on someone else's watch, so why bother? Better to do something that gets in the newspapers right now, like another teenage-sex abstinence program. That's how legislators think when they vote funding for projects.

    They may well be corrupt too, but I think that much of this odd behavior can be explained by short-term thinking and simple cynicism.

    --
    Get your teeth into a small slice: the cake of liberty
  101. Yay. by Paradox · · Score: 1

    Showing your intelligence through blind distaste for perfectly serviceable computer hardware.

    Way to go proving yourself outside the norm, buddy. Clearly, you have a good grasp of the situation.

    --
    Slashdot. It's Not For Common Sense
  102. AS/400 is insane to begin with by Hellraisr · · Score: 0

    It's plain insane to be using an AS/400 to begin with. ANyone that has ever programmed on it will know what I'm talking about. It's a piece of crap and it could easily be replaced by a souped-up PC running some version of linux. It's a lemon, people.

    Friends don't let friends use the AS/400.

  103. What is this "iCrap" you speak of? by Anonymous Coward · · Score: 0

    If you're bragging about being able to tell the difference between your own feces and an AS/400... Well, words couldn't even begin to describe how proud of you we all are.

  104. Stop it. by Rhinobird · · Score: 2

    Stop it. You're making me drool...and I have no need for that kind of horsepower. Just stop talking filet mingon to a guy that hasn't eaten anything but Banquet boxed meals in 6 months.

    --
    If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
  105. No, _I_ have to pay for it... by Rhaje · · Score: 1

    From the first article:

    He said any expert who suggests the city spend the extra money should realize that "they don't have to pay for it."

    With an income tax rate near 3.5%, which is nearly 1% higher than the income tax rate for the state of Pennsylvania, they should be able to afford a reliable system. The life they were sucking out of my paycheck is why I moved across the river, where things are slightly more sane...

  106. Wilkes-Barre by Anonymous Coward · · Score: 0

    A PO Box for "Sallie Mae Servicing" (which if you ask me, is a misleading title... well, they kinda screw me, but not in the way I'd prefer) dude, that's where all my money for student loans goes... you'd think some of that would help the city out via taxes or whatnot...

  107. Amen brother by Anonymous Coward · · Score: 0

    Same thing happened in my school in rural northwestern PA not only with academic records but with substitute teacher scheduling, accounting, and payroll. The school never fired their MCSE assholes, and they still are fucked up to this day.

  108. what's history? by Anonymous Coward · · Score: 0

    They are cutting the state IT department completely? Are they fucking insane?? Do they think the people in each division of state govt are going to point and click their way into keeping the paychecks, benefits, taxes, etc. running? Fuck the damn rolling blackouts, if this happens, a whole lot of shit will hit the fan. Maybe not right away, but eventually it will and it will cost a lot more to fix it than it ever would just to keep things working properly. If I was a Californian, I'd start packing NOW!

  109. Wrong question. by TheLink · · Score: 4, Insightful

    That's the wrong question. It's not the hardware that is important, it's the DATA. Which shows how foolish/ignorant Hayward's decision was.

    Think about it, if your computer system is destroyed you can get a new one for the same price (think insurance) and it probably runs faster and does more.

    But if you lose your personal data (emails, source code, certs, keys), it's going to be hard or impossible to get it all back. Insurance payouts would just be a poor consolation here.

    In this case it's probably just access to the data. They should just pay IBM and get back access to the data (or most of it), rather than pay people to type in 25,000 records AND WAIT months for it to be done. Worse if more records are coming in daily and there's a deadline...

    Either Hayward is stupid, or there's some other battle behind the scenes.

    --
    1. Re:Wrong question. by Midnight+Thunder · · Score: 1

      Do governments really have a notion of time?

      --
      Jumpstart the tartan drive.
    2. Re:Wrong question. by inKubus · · Score: 2

      No shit, I can't believe they don't have off-site backups. Isn't that rule number one in critical data management? I mean, if you lose the data, what was the point in the first place of keeping it?! BAH

      --
      Cool! Amazing Toys.
  110. Did you even follow the mentioned link? by Anonymous Coward · · Score: 0

    The information you seem to be lacking is in his vita
    near the bottom. I bet you feel like less of a smarty-pants don't 'cha.

    Ok, It didn't do it single handedly but it seems he was a big part. And besides even though the poster was obviously exaggerating, the point remains the same. As least far as that guy is concerned that school seems to have a kick ass faculty.

    1. Re:Did you even follow the mentioned link? by Anonymous Coward · · Score: 0
      It didn't do it single handedly but it seems he was a big part


      I meant "he" didn't do it single handedly. I have got to work on my personal pronouns.


  111. Total Cost of Ownership by octogen · · Score: 2, Informative

    ...city did not renew a maintenance contract with IBM because it cost more than the PC network.

    Considering all cost caused by administration, crashing PC servers, viruses and such things, i'd rather assume, that running an AS/400 box is much cheaper than running a PC network.

    Especially database administration (including backup/restore) is much easier on an AS/400, because the database is integrated into the operating system (and vice versa).

    Even Microsoft tried to replace 23 AS/400 boxes with 1200 NT-Servers in 1999/2000, and they couldn't make it run, so they are back on the AS/400s now.
    (Read the full story, an article called "IBM's Frank Soltis, uncensored":
    http://k-lug.org/pipermail/klug/2000-October/00657 9.html
    http://www.linux.ie/pipermail/ilug/2000-November/0 25445.html)

    regards,
    octogen

  112. The roads ARE worse. by solios · · Score: 2

    I wish this was a joke site. It kind of is, but it's a hell of a lot more truth than humor-

    www.penndotsucks.com

    Tells the truth nicely. Pennsylvania has some damned shitty roads. Our public education isn't great, and our liquor laws are beyond stupid. Oh, and it's illegal to pratice magic. Perks of being a commonwealth instead of a state. :P

  113. At least they have a decent hockey team... by d-ude · · Score: 1

    The Wilkes-Barre Scranton Baby Penguins are an affiliate of the Pittsburgh Penguins, as is the Wheeling Nailers of Wheeling, WV.

    Has nothing to do with the tax situation, but at least they have something good to talk about :)

    shawn

  114. GOT DEBT? by forged · · Score: 1
    Need creditors off your back?

    Sorry, couldn't resist :->

  115. Liar by vrai · · Score: 1

    All-you-can drink special *never* get boring! In fact I think the entire problem with your humourously named town is lack of real drinking. Instead of wasting money on AS/400s the local government should lead the whole town on a week long beer-fest.

  116. Re:Hat trick! by Anonymous Coward · · Score: 0

    I don't know about IE, but in Opera this is constantly getting narrower... ???

    :(((

  117. Do something constructive by Anonymous Coward · · Score: 0

    Instead of bashing Wilkes Barre, Pa ...why not contact them and volunteer your services to get their system back up and running. All those smart college kids nearby (or knowledgeable geeks in the area), ...why not lend a helping hand?

    The worst they could do is say 'No' ...in which case, they would indeed be morons.

  118. Re:Quick! Linux to the rescue! by sxpert · · Score: 1
    You should read IBM's site before posting...

    here shows that you are wrong.

  119. IT meets Bad Goverment by shlamo · · Score: 1

    Since when is IT about anything other than cutting corners? Now if only every other IT Manager in the world could learn from this.

  120. Penny wise and Dollar Foolish by Wansu · · Score: 2

    This is false economy.

    They should sack this twit, pay up and move on.

    --
    Wansu, th' chinese sailor
  121. AS/400 by inKubus · · Score: 3, Insightful

    Yeah, AS/400s are pretty crazy. We have a few here at work, a couple of 32-processor jobs with about 1.5TB of storage between the two. The way the PC clients interact with the system is quite fascinating.

    They are super slow but rather robust. And as you said, IBM support is top notch. All the hardware is monitored internally, and then the machine can pop up a warning message for the operator who's running it. Then the machine dials out and sends a service request to IBM. I was sitting here when a drive crashed (1 of 108) and I heard the modem dial out, then I swear 4 minutes later IBM called to schedule service.

    Of course, this sort of equipment and service costs money. But the system I'm sitting next to right now counts about 900 MILLION dollars a year in revenue so it's worth it--it absolutely MUST be running 24/365. Forget 99.999 or whatever microsoft is touting.

    I saw a little 4 proc e-series one on ebay for a half-mil; that doesn't include the service contract..

    You see a lot of them in State and Federal government, and as a poster mentioned, casinos and hotels.

    --
    Cool! Amazing Toys.
  122. You don't know the half of it by rinsoblue · · Score: 1

    I work as a network engineer for a formerly-major midwestern city.

    If you knew one-tenth of what went on you would damage yourself laughing. Our network manager has no idea how anything works but he can expound for hours on any IT topic. It is all complete nonsense. Recently some of his emails made their way to the Internet where they created a positive sensation. He got his job because he was here first. He is a thug and a bully who often comes to work smelling of booze. The people above him lap it up because they don't know anything about it either.

    We have wasted more money than you can count in one lifetime.

    It is impossible to get good people to come here to work so we use overly-promoted secretaries and clerks. Everyday is a little worse than the one before.

    Believe me, these problems in Wilkes-Barre are nothing.

    Rinse

  123. Lesson #1: IBM knows the problem better than you. by inKubus · · Score: 2

    Lesson #2: IBM can handle the problem.
    Lesson #3: Microsoft and the PC cannot.

    The End.

    --
    Cool! Amazing Toys.
  124. IBM.... by Anonymous Coward · · Score: 0

    ....sucks. They wasted thousands on our company replacing HDs when the real problem was the power supply.

  125. The other end of the headline... by dkh2 · · Score: 2

    Conversely, it is also true that when bad IT and government meet everybody still loses.

    thus, the real challenge here is to have both good IT and good government.

    --
    My office has been taken over by iPod people.
  126. Re:Having a grandmother who lives in Wilkes-Barre. by Anonymous Coward · · Score: 0

    Tell me about it. PA has the WORST road system anywhere. Afghanistan has a better road system.

    Once, a former co-worker of mine had to go from Baltimore to York in a snow storm. Everything was fine & I-83 was clear until he got to the state line. Then traffic came to a screeching halt.

    Also, how long would it take to drive from Philly to Pittsburgh if you didn't take the turnpike? 3-4 days?

  127. No Bridge Here by virg_mattes · · Score: 0, Offtopic

    Ignore the moderator who thoughtlessly labeled you a troll. I got it, and unlike Her Majesty, I was very amused.

    Virg

    1. Re:No Bridge Here by gordon_schumway · · Score: 1

      Thanks -- I was beginning to wonder if what I thought was an obvious joke was a bit too difficult.
      And sorry about your offtopic mod.

      --

      Ha! I kill me!

    2. Re:No Bridge Here by virg_mattes · · Score: 2

      Don't sweat the karma loss. I ran my points for real once recently and came out over 80, so I'm sure I'll get it back soon.

      Virg

  128. The real reason for this fsck up.. by PinkFloyd · · Score: 1
    The real problem with Wilkes-Barre, and even more so with Scranton, is that they are both essentially run by the same two groups. The Catholic church, and the mafia.

    You see, the DeNaples family ownes the whole fucking area. They manage to make millions a year by importing trash from New Jersey and New York. This is why they built the "Lackawanna Valley Industrial Highway". To help truck trash in more efficiently.

    _Everyone_ in the area knows this, but the powers in government (mostly elected by the large Catholic population) are political fat-cats taking money from all sorts of groups. The whole political situation there is corrupt. Nepotism is rampant.

    What needs to be done, is to have a federal commission investigate and remove the offending officials from public office. It will never correct itself any other way.

    BTW, how does the Catholic church explain paying off 5 different families (total: $500,000) to hush them up about the reports of pedophilia? If I was Catholic, I'd be pissed that my donations went to keep priests from going to prison for playing with little boys' penises...

    --

    The face of a child can say it all, especially the mouth part of the face.
  129. Ma and Pa by T1girl · · Score: 2

    Hayward declined to respond to the jokes. His wife, city spokeswoman Shannon Hayward, said "I don't think it's funny."

    Holy nepotism! How in the heck does this city manager get to have his wife as the official city spokeswoman?

  130. The Real Story With Pennsylvania by Anonymous Coward · · Score: 0

    Lots of interesting comments concerning my home state. I'm from NEPA and I can vouch that it sucked for the most part. I used to have to drive 30 miles into New York (Binghamton) to see a movie. From a Slashdot perspective, the state basically sucks. Scranton/Wilks were both big coal places, and Pittsburgh was a big steal place, and both of those industries died. There is absolutely no technology there, unless you go to Philly. On the other hand, if you lived in Delaware, Jersey, or NY, there is a good chance you ended up in a PA university. There are many of them, and they are good. (I went to Penn State) So you'd think with good schools, PA wouldn't suck as much... Wrong... 90+% of people living in Pennsylvania are 2nd and 3rd generations. Also, 90+% of the people graduating with technical degrees from PSU, were leaving the state.(Myself included moved to AZ) Hence, no one who reads this website would have much to say about Pennsylvania. But in defense of the state, if you wanted a house that was affordable, with lots of land and trees with real leaves, you might like it.

  131. One other problem: A vertical learning curve by daviddennis · · Score: 2

    I was curious enough about the AS/400 to do a bit of reading on it. There are a lot of cool ideas behind it, but there's one problem: In order to type a simple 'Hello World' program you have to have a firm grasp of the overall design, which appears almost insanely complex. (I'm sure it's fine once you get to know it).

    At least that was my experience. If you can get beyond that, there's much to admire in the design and execution.

    Incidently, my impression is that the system itself is blindingly fast, but the ODBC interface many people have to use is really a slug. But I last used it a few years back, so perhaps things have changed.

    D

  132. Re:nope! by Anonymous Coward · · Score: 0

    With such dominance, every web site in existence is coded with IE users in mind.

    This is a FLAT-OUT LIE, as such the rest of your comment is summarily ignored.

  133. Doesn't PA require no fault insurance? by tz · · Score: 1

    If PA requires it I find it ironic that municipalities aren't required to insure their important data. There are probably other areas where they require CITIZENS to be insured before they will issue something.

  134. Tax info on Windows machines... Uh oh... by SysKoll · · Score: 3, Funny
    The police department's ticket and arrest-warrant information is on the same IBM AS400 mainframe computer used by the tax office. The mainframe crashed more than a week ago. Since then, tax office employees have been entering the tax information in two personal computers.

    This just in:

    WILKES-BARRE - A move to replace a mainframe with PCs brings yet more savings.

    Thanks to Mayor Tom McGroarty's brillant money-saving move, the town's aging IBM AS-400 mainframe was replaced by a network of two PCs running Windows ME. "The AS-400 replacement cost was about $12,000, much more that the PCs." The savings do not include the cost of three people entering data for 6 months, or about $120,000. "Who cares, said McGroarty, they are the kids of local shopkeepers who would vote for the opposition if their worthless brats, who don't have any marketable skills, were not employed by me. And it's a different budget anyway." He said the PCs also came with Deer Hunter III, a valuable utility.

    The AS-400 problems started appearing on April 12th, when a tax data backup failed. McGroarty pointed out that the PC network was already backed up frequently, and for free -- another money-saving breakthrough that he is very proud of. "Last night, while browsing for, hem, golf tips, I found that all the city's tax data was backed up off-site by a bunch of nice guys who have volunteered and did it for free," said McGroarty. "Their web site has all our data, easily available to all visitors. I wasn't even aware of it, but they seem to have installed their backup software on all our Windows machines. It shows as a new wallpaper that says ``0wN3d by r00tKraCK3rz''. Must be a new software company."

    "This move also brought new businesses to our town", added the Mayor. "Executives from Anderson are moving into town because they are impressed by the efficiency of the local police.".

    By Jolan Redsneck (who spent two hours trying to slalom between triple-parked cars when driving in downtown WB.)

    -- SysKoll
    --

    --
    Mad science! Robots! Underwear! Cute girls! Full comic online! http://www.girlgeniusonline.com/

  135. off-topic: www.penndotsucks.com sucks by fanatic · · Score: 2

    I go to this site and am redirected to a LONG page about how Netscape sucks and I should use IE. Way down at the bottom is a link back to the regular site. Sorry, Bozo, but my choice of browser is not yours to quibble with (unless it's IE, of course, but that's a morality thing ;-P ). The webmasturbator of that site can blow me.

    --
    "that's not encryption - it's a new perl script that I'm working on..." - from some Matrix parody
  136. Yes. by CaptainSuperBoy · · Score: 2
    You would really run outdated Microsoft software on any sort of network that was connected to anything?

    Yes. I would put an NT4 box, properly secured, on the Internet exposed to the world. With no firewall. A fully patched NT4 installation has no known exploits. NT4 is supported by MS until June 2003, and they will continue to provide security updates after that. You know it's been rated C2 secure for years, right? What you wrote is pure FUD, and it's the reason why nobody listens to most Linux zealots.

  137. WCLH Radio Station by El-Dog · · Score: 1

    Hells yeah dude! It is nice to be recognized for ones work. The web page is all done using PHP and MySQL. Currently all of the listeners can see the current song being played by our automation system as well as the past five songs. This is very helpful to use for us as well as for the listeners to use.

    In about 2 or 3 weeks, I am writing a completely paperless playlist system for the radio station. Of course using all PHP and MySQL. Then listeners will be able to see the songs that the live DJs are playing as they are playing them. Plus the playlist will be generated as their show goes on. It will be kept on our web page until they do their show again which amounts to it being on the web site for about a week. Plus it will bail out the music directors by generating the weekly charts to go to FMQB and CMJ music industry contacts.

    All of the DJs are assigned an account and they login to an SSL section of our web site to do updates to their DJ information. All of those profiles on there are directly from the DJs themselves.

    I have forwarded your post to the rest of the executive staff. It will be mentioned at our executive staff meeting tomorrow. You are obviously one of our fans so if there is any CDs/posters/t-shirts you want let us know.

    Oh yeah ... Wilkes-Barre does fucking suck. I plan on leaving it ASAP.

    El-Dog

  138. This is obviously YOUR problem.... by solios · · Score: 2

    ....and not his.
    Given your example, and the fact I said nothing about the browser redirect, it's obvious I use IE (classic MacOS version)- for lack of anything better on my platform (NS6/Moz just don't compare for responsiveness).

    It's hard enough to build a media-rich site that runs moderately non-ass in a single strain of web browser across multiple resolutions (go to www.starwars.com and jack your font sizing around to see the page break in new and exciting ways).

    As a web designer, I want whatever I'm building to look decent and run well. I'm going to develope for the common platform, and test for the common platform. If some little niche browser or fringe elitist browser borks my page to fuck and gone, I'm going to see why... but I'm only going to compromise my design SO FAR before I say "fuck you" and smack a redirect on.

    This isn't a problem with users or web designers. It's a problem with fucking browser rendering engines not implementing the spec properly. Minor annoyance. Live with it.