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AT&T Concerned About H2K2

An anonymous submitter forwards this possibly-authentic note about today's H2K2 conference. If you're in the New York area and you love computers and nice hotels, come on down. Anonymous writes "So I get into work, and what do I find in my mailbox? Why, nothing less than a warning cautioning me to be very careful talking to people from July 12 to July 14. (Not me specifically, you understand, it went out all over). Full text follows."

****************************************************************
AT&T Network Fraud Advisory
July 11, 2002
****************************************************************
Possible Hacker Social Engineering Attempts
Friday July 12 - Sunday July
14, 2002
===================================================
Caution:
------------
Be careful about giving information to anyone you don't know and those making unusual information requests by claiming to be an AT&T employee or customer. The H2K2 (Hackers on Planet Earth 2002) Hacker Conference will take place this weekend, Friday, July 12 to Sunday to July 14, 2001, [ed. note: 2001?] in New York City. This conference will be a gathering of over five thousand computer hackers, guest speakers, and computer enthusiasts. http://www.h2k2.net In 1994, 1997 and 2000 at the previous Hope (Hackers on Planet Earth) Conferences, live demonstrations of "social engineering" techniques were performed in front of thousands of hackers and other attendees. The hacker panel dialed live into AT&T offices and centers and demonstrated how to get proprietary information by pretending to be an AT&T employee and customer. These calls were recorded and videotaped by the hackers and are sold as instructional material at future hacker conferences. There is a very high likelihood that AT&T will be a target again this weekend. The social engineering contest is scheduled for Sunday July 14th, at 4 P.M. ET, (1 PM PT). During this period hackers may be dialing into AT&T to get information. AT&T Network Security would like to warn our employees to be on guard this entire weekend for any unknown person calling and claiming to be an AT&T employee to request proprietary information or claiming to be an AT&T customer with unusual requests. Remember, if anyone, who is unknown to you calls for proprietary information or make unusual requests, please follow your procedure by requesting additional information to ensure the person is who they say they are before giving out any information. If the person is claiming to be an AT&T employee, please request name, callback and HRID #. Then verify through POST or the email global address list if the information is correct and even request to call the employee back at their contact number. If the person is claiming to be an AT&T customer verify this by requesting additional info on their account like address and SS# and even request to call the person back at their contact number listed on the account. Please be on guard for any unusual requests. Verify the person is an AT&T employee or a legitimate customer and if they have a need to know the information they are asking. If you can't verify employment or number, don't give out the information. If you are still in doubt regarding the legitimacy of the caller, then speak to a supervisor regarding the situation before proceeding further and inform the caller you will call them back. If you still have questions you can call the Security Hotline 1-800-822-9009. Remember you do not want to be the lucky guest of honor on a telephone call from the hacker conference this weekend with thousands of hackers listening to you and attempting to scam AT&T out of proprietary information. Please be on guard.
- - - - - - - - - - - - - - - - - - - - - - - - -
Source: AT&T Network Security
*******************************************************************

362 comments

  1. Editors, please.... by Anonymous Coward · · Score: 0
    Go through that email and toss in HTML tags like

    and

      ...
    . Beleive me, it'll be a LOT easier to read through than one large check of pure text.
    1. Re:Editors, please.... by Truti · · Score: 2, Informative

      No No No No!
      Hackers and crackers are not the same persons.... If you are a cracker and come to H2K2 then you will be blamed so hard as you can't just say you own name....

      BTW: If some of them do i'm sure that they will report it.. If you not report security ugs on systems you are just a simpel Blackhat and no body respect them.....

      Truti

    2. Re:Editors, please.... by Oculus+Habent · · Score: 1, Offtopic

      <ul>?

      In our world of Microsoft Word formatted documents, I think the underline in painfully overused. Bold, italic... These are the tools of emphasis.

      --
      Many times I've wondered how much there is to know.

      --
      That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    3. Re:Editors, please.... by ZaMoose · · Score: 1, Offtopic
      Ummmm, wow. In html,
        stands for "unordered list", not "underline".

        Like so:
        • This is
        • an unordered
        • list
        As opposed to ordered lists, <OL>
      --
      I wish I had a kryptonite cross, because then you could keep Dracula and Superman away.
    4. Re:Editors, please.... by Oculus+Habent · · Score: 2

      Dammit - gotta wake up before posting.

      --
      That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    5. Re:Editors, please.... by Anonymous Coward · · Score: 0

      Seems to me you should spend less time hacking cobol and more time learning html.

  2. So? by Sc00ter · · Score: 4, Insightful
    Given the type of people that go to H2K2 this seems like a good idea. Just trying to get people that might not have a clue a heads up as to what's going on. Sure, not EVERYBODY at H2K2 does these type of activities, but there will be a large number of Skr1p7 K1dd13z out there that will, and people should be prepaired.

    1. Re:So? by Anonymous Coward · · Score: 0

      Hmmm is that pre+repaired --- wonder if you can get a car like that --- already has what's going to break next fixed at your last visit. Is there a premium for such a vuja-de-ic service?

    2. Re:So? by Anonymous Coward · · Score: 0

      Why would a scriptkiddie have anything at all to do with social engineering? Actually this type of activity is used daily all over the world to obtain information which is later used to break into systems, by true hackers. Hardly the type of thing a "scriptkiddie" would be involved in.

    3. Re:So? by An+IPv6+obsessed+guy · · Score: 4, Insightful

      I agree that this is a prudent move. Really, though, don't you think folks should be on guard for this type of thing, say, always?

    4. Re:So? by darkfrog · · Score: 3, Funny
      not EVERYBODY at H2K2 does these type of activities, but there will be a large number of Skr1p7 K1dd13z out there that will, and people should be prepaired.
      Am I the only one that gets tired of the skript kiddie buzz word? I guess it's no longer used for skript kiddies, but for anything someone else doesn't appreciate.


      Soon we'll have people saying... "Damn Skr1p7 K1dd13z with assault riffles and bullet proof vests came into my house today andd seized all my computer equipment, allong with any other electric device (phone, paper shredder, refrigerator, disposal) for evidence."

      hehe

      A script kiddie has NOTHING to do with social engineering! Learn a new buzzword.
      --
      --DarkFrog
      If the dead rise again, we're going to have some serious population control issues.
    5. Re:So? by Anonymous+Brave+Guy · · Score: 3, Insightful
      Actually this type of activity is used daily all over the world to obtain information which is later used to break into systems, by true hackers.

      True hackers write good code for fun or profit. If you're going to be pedantic, the term you're looking for is "cracker".

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    6. Re:So? by tHiNk411 · · Score: 1

      I agree. I was reading that and thinking, "script kiddie?" It seems to me like real hackers would be doing things like dumpster diving and social engineering, and going to hacker confrences and security confrences, a script kiddie on the other hand would be at home, running scripts he knows nothing about, that he got from other people and told to put the victims IP in the right spot.

    7. Re:So? by HanzoSan · · Score: 2



      No real hackers are going to be there and script kiddies dont do social engineering, thats a real hacker technique. Script kiddies if their programs dont get them in, they cant hack you, so just dont compile the C code for them or write the programs.

      --
      If you use Linux, please help development of Autopac
    8. Re:So? by Mtgman · · Score: 4, Insightful
      A script kiddie has NOTHING to do with social engineering! Learn a new buzzword.
      I disagree. If you read the memo you'd have seen that the point of these seminars is to produce material that, for lack of a better word, can be used to train people to execute social engineering attacks. A HOWTO of sorts. I can easily make the comparison between such a group of published materials and a rootkit. In both cases the "1337" hacker is just following a script.

      Luckily, with humans on both sides there is much more chance for a screwup or someone being caught.

      So I think the script kiddies analogy is accurate, in both cases it's someone who would not have been able to design these attacks themselves using how-to kits to comprimise systems. In this case they're carbon-based, not silicon-based, but the analogy is sound.

      Steven
      --
      -- I have marked myself unwilling to moderate-- I don't have other accounts to artificially inflate the karma of
    9. Re:So? by Anonymous Coward · · Score: 0
      This whole discussion is -1 redundant, sorry.

      Go to the h2k sound clips page and listen to the social engineering panel; link. AT&T sends out the exact same notice around the time of every HOPE conference, and HOPE organizers always get it. Woopdie fucking dooda, it's common sense. If you listen to that sound clip, did they not attempt exactly what they were warning about in the notice?

      Have any of you fucking nerds been to h2k before? This shit is common knowledge.

      buy my clothes here

    10. Re:So? by Anonymous Coward · · Score: 0

      Your analogy is shit.

      Carry on.

    11. Re:So? by Anonymous Coward · · Score: 0

      Why would anybody mod a post in which a note to mods is longer then the real post. Fuck you, you smeeeeeeel.

    12. Re:So? by FuegoFuerte · · Score: 2

      At risk of sounding undeducated... ummm... NO. You're wrong. Sorry. bzzzt. try again.

      If you read the memo you'd have seen that the point of these seminars is to produce material that, for lack of a better word, can be used to train people to execute social engineering attacks.

      According to the memo, yes these are "HOWTOs" for social engineering. Much more likely though, it's simply a video of what happened at the last conference. There's quite a bit of difference between the two if you think about it. One it "Here's what happened." The other is "Here is how to h4x0r ATT and get away with it." The first one is much more likely. Also, script kiddies generally aren't designing rootkits by following a HOWTO. No... they're downloading and running a script. No reading involved, NO comprehension, just download and run. Instant gratification.

      One other problem I have with this whole thing.... I somewhat doubt any social engineering contest will go on this year. I could be wrong, but it seems to me that con would probably be crawling with feds. There was a soc. eng. contest scheduled for Defcon last year, and it got cancelled cause the feds threatened to arrest anyone who participated. I would think this year there'd be even more chance of getting arrested for it. After everything that's happened this year there will probably be more feds and more of the feds who are there will be in anal-retentive fed-bot mode.

    13. Re:So? by Anonymous Coward · · Score: 0

      Why do you people care so much? And why would you want to fuck with AT&T Corporate Security? They arent bothering you or anyone else, get a life.

    14. Re:So? by Anonymous Coward · · Score: 0

      I prefer the term "honky".

    15. Re:So? by zerocool^ · · Score: 2

      I disagree with your disagreement.

      More to the point, I associate a hacker with social engineering and ability to think on his feet, to come up with creative ways to get something accomplished, i.e. hack a network. This person would do research, find a point of entry, work his social magic, etc.

      A script kiddie I more so associate with running a script (funny how that works). Someone who can't think outside of a pre-defined box, someone who waits for his betters to figure out the solution to his problem, so that he can port the solution to his situation. Innovation is the differentiating factor.

      ~Will

      --
      sig?
    16. Re:So? by Anonymous Coward · · Score: 0

      you must be an expert since your slashdot handle is zerocool. rflmao. damn kiddies..

    17. Re:So? by Anonymous Coward · · Score: 0

      So then. If C which performs SE does not contain H, and H does activity SE, which S does not participate in, yet C is populated with S, then C does not exist?

    18. Re:So? by Mtgman · · Score: 2

      I happen to agree with your definitions. But what we seem to be disagreeing on is the nature of the box.

      AT&T has a employee directory, mentioned in the memo, called POST. Corporate directories of this type are typically stored on the corporate Intranet and globally accessable(without username/password authentication) from within the corporate firewall. The Intranets are usually somewhat protected, but crack any box on the Intranet(including Joe Blow's desktop), and you can access this directory. Now, along with your social engineering "rootkit" you publish a list of names of people with job titles like "Network Engineer III" and things like their office phone numbers and such.

      For a hypothetical situation, still using the world of Telco, but not necessarially limited ot it. The script goes like this. Call tech support for the company.

      "Hello, thank you for calling $CompanyName"

      "Hi, this is $TechName. I'm calling from home, got a page about a problem with one of the billing subsytems I support. The number of the person didn't make it into the text page, I'll track them down Monday. I need a CustID for a customer with an 800 number to run some tests on the sytem. Can you look one up for me? Any customer will do."

      If the operator doesn't respod with a CustID, then hang up. The business CustIDs can be used to do things like viewing billing info, maybe even modifying it or ordering new service(which could get the hacker a free phone) depending on how web-enabled the business is.

      In either case, it's still a basic, follow the steps, type of attack. Much less likely to succeed, but maybe even harder to track.

      Steven

      --
      -- I have marked myself unwilling to moderate-- I don't have other accounts to artificially inflate the karma of
  3. Hah by iONiUM · · Score: 5, Insightful

    If you still have questions you can call the Security Hotline 1-800-822-9009.
    Can't the hackers who read slashdot (probably most of them) just call this number instead now?

    Furthermore, why doesn't Microsoft have a security hotline?

    1. Re:Hah by JWSmythe · · Score: 5, Funny

      I get the feeling the operators at (800) 822-9009 are about to be slashdotted themselves.. Can AT&T take 1/2 mil simultanious calls to their security hotline? hehe

      --
      Serious? Seriousness is well above my pay grade.
    2. Re:Hah by Anonymous Coward · · Score: 0

      Just called that number, yup it is indeed AT&T Security. Wow. A very frazzled operator answered.... lol

      Let us all /. this #

    3. Re:Hah by douglas+jeffries · · Score: 2, Insightful

      Can't the hackers who read slashdot (probably most of them) just call this number instead now?

      i'd hope their "Security Hotline" would know better than to hand out information to anyone who happens to call. but you never know...

    4. Re:Hah by Pig+Hogger · · Score: 5, Funny
      Furthermore, why doesn't Microsoft have a security hotline?
      They had one, but it melted down.
    5. Re:Hah by tswinzig · · Score: 2

      Can't the hackers who read slashdot (probably most of them) just call this number instead now?

      Yeah, but uhhh why exactly would they want to?

      --

      "And like that ... he's gone."
    6. Re:Hah by No2Gates · · Score: 0, Flamebait

      Microsoft's hotline # is 1-800-clueless

      --
      Every time you call tech support, a little kitten dies.
    7. Re:Hah by espo812 · · Score: 2, Insightful
      Yeah, but uhhh why exactly would they want to?
      Because social engineering the security hotline is a much better hack than just social engineering the front desk?
      --

      espo
    8. Re:Hah by Florian+Weimer · · Score: 2, Interesting

      I'm not really comfortable with Slashdot publishing phone numbers at all. Whose one is next? Yours? Mine?

      Disrupting web sites by posting links is one thing, but posting internal phone numbers which are used to deal with critical problems is really, really bad.

    9. Re:Hah by Patrick13 · · Score: 4, Informative

      ya know.... 800 numbers have global caller ID. I wouldn't recommend calling this number from, say, your workstation, at the place where work for a living.

      --
      ::.. check out some Cell Phone Reviews
    10. Re:Hah by ytsejam-ppc · · Score: 1

      DoS attack. There have to be limited resourses at the security hotline help desk, right?

    11. Re:Hah by the_machine · · Score: 0, Flamebait
      Furthermore, why doesn't Microsoft have a security hotline?

      They couldn't afford it.

    12. Re:Hah by Ilgaz · · Score: 1

      Yes,what kind of a thing is this?

      I work at TV industry... Guess what? We had problems with 2-3 phone numbers which declared as "free" by Turkish Telecom (yea, nobody uses 555 trick here) and based on their numbering scheme, they would be never used.

      Guess what? After 3 years, those series have re-run, some unlucky poor guy had that phone number. Some sort of numbering change. Guy finally found us, we had to buy him a new line...

      Slashdot, is an amazingly popular site. I say what I learn from TV thing... When you give a number,some feel urge to call it! Its some sort of human psychology... There are even freaks that use slow motion to see which number is dialed at films...Kudos to Holywood, its always 555 too! :))

      I mean, AT&T is the telecoms giants but... Even they can come to point to melt.

      Besides, I don't understand the attitude of submitter, whats that? A revenge? So it makes right those giants calling "hackers" some sort of vandals?

    13. Re:Hah by Anonymous Coward · · Score: 0


      It's not plainly a matter of need, but a lot of other factors. There are 1000 times more Windows users than Linux users. Windows has a massive dominance on the desktop in business and for home users. Combine that with the fact that the script-kiddie/bad-techie element (people with JUST enough know-how, plenty of spare time, enough initiative and no other means of self-gratification besides their Natalie Portman wallpaper) would naturally target the most vulnerable systems (a category into which most normal/clueless business and home users would fall) and you have a recipe for a larger number of documented and soon-to-be-discovered exploits.

      And oh look, a timely front page news story to negate your argument, fucktard:

      http://news.com.com/2100-1040-943163.html?tag=fd _t op

    14. Re:Hah by Anonymous Coward · · Score: 0

      Ever consider that they are "social engineering" the hackers by leaking this thing? They might be dumb, but they ain't stupid.

    15. Re:Hah by Kredal · · Score: 2

      Just call 867-5309, and ask for Jenny.

      Now I bet *THAT* one has never been tried before.

      Tee hee.

      --
      Whoever stated that signature sizes should be limited to one hundred and twenty characters can just go ahead and kiss my
    16. Re:Hah by Anonymous Coward · · Score: 0

      I called this from the place I work, but the thing is there is no way to trace it back to me. Sure they can trace it back to the University, but we are running through a PBX with 100s of phone lines, and dozens of people use use this specific phone I called from ;)

    17. Re:Hah by LokiFoo · · Score: 1

      Furthermore, why doesn't Microsoft have a security hotline?

      Can't sell what you don't have.

    18. Re:Hah by Patrick13 · · Score: 2

      Ha! This is slashdot, buddy! These fuckers don't work for a living, they live in their mom's basement where they bitch about microsoft and corporate greed from their mama's Compaq running Windows ME.

      uhhh, oh yeah, i forgot.... erm... I'll be there in a second, mom!!!

      --
      ::.. check out some Cell Phone Reviews
    19. Re:Hah by BrookHarty · · Score: 2

      What about net2phone, dialpad or other voip product. I guess you could use an anonproxy, script it to dial a 800 support number, endlessly.

      Very annoying I bet. :)

      Shhhh, dont tell anyone.

    20. Re:Hah by Ilgaz · · Score: 1

      If the above post is troll, mark me troll too...

      Moderation on slashdot is really amazing also... Makes me glad to be on meta-moderate all the time, wasting my time...

      Geez

    21. Re:Hah by blitziod · · Score: 1

      I can just see it now. Goldstien and crew on a speaker phone, pulling some SE job on an AT&T employee and giving the security hotline as their call back number. Even saying " We are with security.Did you not get the memo about the H2K2 hacker threat?" then using this memo to get their way!

      --
      The only way to bust a doper--is when you yourself become a smoker!
    22. Re:Hah by red_flea · · Score: 1

      That may be true, but since 800 numbers are usually toll free, you can usually dial them from any pay phone without the investment of your money or personal information.

    23. Re:Hah by Anonymous Coward · · Score: 0

      More like they had one, but found severaly security holes and backdoors in it and are in the process of putting out a couple of patches for it, please stand by to download MS Security Hotline 1.0.2.1

    24. Re:Hah by Anonymous Coward · · Score: 0

      Hey, could you get me an area code?

  4. Some security! by PaperTie · · Score: 3, Insightful

    They have to take special precautions since there's some conference? What about the rest of the year?

    1. Re:Some security! by theCoder · · Score: 1

      With luck, this warning will remind AT&T employees (I'm not one, btw) to follow whatever security policy they already (I hope) have in place all the time. Or maybe they just need to hold these conferences more often :)

      --
      "Save the whales, feed the hungry, free the mallocs" -- author unknown
    2. Re:Some security! by alanjstr · · Score: 2

      Its just a reminder. Its already standard practice at companies like that to verify information of the callers. Just like the police normally patrol the streets, reminders go out when they think people need to be extra cautious.

    3. Re:Some security! by Peyna · · Score: 2

      Its already standard practice at companies like that to verify information of the callers.

      Apparently while it may be "standard practice", it isn't followed very much of the time. It's very easy to convince people you are someone else even with very little of their personal information. How often have you called somewhere and to make sure you are you, they read your address to you and ask if it is correct? Imagine if when you booted up your OS instead of login: and password: it asked for whatever personal information you had, then made a judgement call as to whether or not you are actually you, without demanding a specific username and password combination?

      --
      What?
    4. Re:Some security! by DNS-and-BIND · · Score: 2, Insightful
      Who the hell cares about AT&T nowadays anyway? Maybe back in the day, but in 2002? This "advisory" is just some guy they hired who used to go to cons, and he's trying to justify his job by issuing spurious bulletins. I'd like to see some of the other crap the AT&T security mandarins put out...probably just as worthless as this one.

      Also, interesting how AT&T apparently requires a SSN to be a customer...the only people who need an SSN are the federal government and your employer.

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    5. Re:Some security! by theBraindonor · · Score: 2, Insightful

      Precautions? Ha!

      How long has the industry known that the easiest way to hack most networks is through social engineering?

      Despite warnings from everyone--from government to researchers--social engineering continues to work.

      Posting a warning to employees will at most protect the company from the unpracticed social engineering tricks. Social engineering is nothing more than the practiced con-job that has been around since one caveman had something another caveman wanted.

    6. Re:Some security! by chrisos · · Score: 1

      They don't get hacked for the rest of the year :)

      --
      If nature abhors a vacuum, why isn't there more dust in the world?
    7. Re:Some security! by Ageless · · Score: 3, Informative

      Uh, do you not have any utilities coming in to your home? Almost every single utility I have uses SSN and requires it for transactions.

      As for your statement. Your employer is not allowed to require your SSN but you are required to provide a way for them to tax you. That can be a tax id or something but doesn't have to be SSN.

      The difference is that if a company has a policy then they can choose to not do business with you. If you don't want to provide SSN, well, Long Distance isn't a right.

    8. Re:Some security! by elandal · · Score: 3, Interesting
      How often have you called somewhere and to make sure you are you, they read your address to you and ask if it is correct?
      Not often. Usually they ask for my name, date of birth, and address. Not AT&T (I'm not their customer), but other companies. Except that phone companies love obscure numbers ("It's Your phone line installation service code, in the right-upper corner of Your phone service contract" or whatever - anyway not the customer ID or alike) I can't remember and to get it, I first need to dive into a pile of papers.

      Just a couple of days ago I received a call regarding a fax I had sent, and I was asked the usual basic information and whether I had sent the fax, and if I could verify the request I made by stating it (shortly) now on phone. After I stated my request on phone, it was OK'd, and later that day I had confirmation fax on my table.

      I think that was pretty good. Of course, my request was somewhat unusual, so it might have triggered a "use the strong procedure" attitude.
    9. Re:Some security! by DustMagnet · · Score: 1

      My favorate security is, "I'm sorry, you can't do anything on that account, because it's in your wife's name." Of course I can give them every number they need to verify the account and I could ask any female on the street to call and change things, but I can't because I have a male voice.

      --
      'SBEMAIL!' is better than a goat!!
    10. Re:Some security! by ph0rk · · Score: 2, Informative

      and how often are you calling internal AT&T numbers posing as an employee? (perhaps rightly so).

      All the megacorps do this, if nothing else, simply because the company is so damn big the person has never heard of you, your manager, or your manager's manager.

      --
      semantics are everything!
    11. Re:Some security! by sysadmn · · Score: 4, Informative

      If you had bothered to read the article, you'd note that it says that AT&T was burned by this in the past, and they'd like to avoid being burned again. I'd hardly call this "spurious" or "worthless".

      --
      Envy my 5 digit Slashdot User ID!
    12. Re:Some security! by Anonymous Coward · · Score: 0

      They mainly do it so they have the threat of credit damage if you don't cough up. It provides a bit of insurance for them this way, and they don't have to deal with you if you don't provide you ssn.

    13. Re:Some security! by wamcfield · · Score: 0

      you obviously don't know much about what at&t does, they manage the secure networks for a lot of the largest finacial institutions in the world. So i am sure A LOT of people care about at&t.

    14. Re:Some security! by Bostik · · Score: 2

      They have to take special precautions since there's some conference? What about the rest of the year?

      My thoughts exactly. This gives me the bad feeling they are enforcing their security policies only because having yet another "breach" would be really bad PR. But why aren't they enforced all the time as rigorously? Costs. It costs both time and money to go through the entire protocol, not to mention the additional cost of properly training the employees to follow these rules.

      I'm actually willing to bet some beancounter added 2 and 2 and came to the conclusion that having that much bad PR would cost the company more than enforcing the security policy strictly for a few days. Anyone care to guess how many days it takes for the situation return to "normal?"

      --
      There is no such thing as good luck. There is only misfortune and its occasional absence.
    15. Re:Some security! by jimmu · · Score: 1

      Actually, federal law does state that NO ONE can require your SSN for a transaction. Its just that most utilities and such need a Unique ID to represent the customer, and its easier to just use the SSN then it is to generate one.

      --

      ----
      One of us needs to stick ones' head in a bucket of ice water.
      - Hobbes
    16. Re:Some security! by Anonymous+DWord · · Score: 4, Funny

      Not quite true. Here's what it says on the paper that comes with a brand shiny new SS Card:

      YOUR SOCIAL SECURITY CARD

      The Social Security number shown on your card is yours alone. Record your number in a safe place in case your card is lost or stolen. Protect both your card and your number to prevent their misuse.
      ...
      Some private organizations use Social Security numbers for record keeping purposes. Such use is neither required nor prohibited by Federal law. The use of your Social Security number by such an organization for its own records is a private matter between you and the organization. Private organizations cannot get information from your Social Security record just because they know your number.

      Any Federal, State, or local government agency that asks for your number must tell you: whether giving it is mandatory or voluntary, its authority for requesting the number, and how the number will be used.
      ...

      Emphasis mine.

      --
      "If he thinks he can hide and run from the United States and our allies, he's sorely mistaken." Bush on bin Laden
    17. Re:Some security! by Fat+Casper · · Score: 2
      like the police normally patrol the streets, reminders go out when they think people need to be extra cautious.

      So AT&T is at the "John Ashcroft's Yellow (Elevated Threat) Alert Level?" Go about your jobs normally, but be extra vigilant.

      --
      I spent a year in Iraq looking for WMD and all I found was this lousy sig.
    18. Re:Some security! by sheol · · Score: 1

      disclaimer: i work for at&t cable tv and do billing and tech support for a major metropolitan area which shall not be mentioned...

      AT&T does not _require_ your SSN at all. We can't legally do that. We are to request it and bug you every time you call until we get it, so it can be used for collections if you don't pay your bill, but we all tell you that it's used for 'security' purposes. I.e., we ask for the last 4 digits when a customer calls so we can verify somewhat that they are in fact the account holder, and it's not your 14 year old son calling to order a porno.

  5. Sounds like an Ad not a Warning by newt_sd · · Score: 1

    Does anyone else think that email sounded like an advertisment rather than a warning???? Wonder if AT&T's marketing department has a card carrying hacker on staff that wrote that.

    --
    ***I GOT NUTHIN***
    1. Re:Sounds like an Ad not a Warning by boomer_rehfield · · Score: 1

      advertising for what? that they're vulnerable to hackers? That's hardly advertising that anyone wants....

      --
      Carpe Canem - Seize the Dog
    2. Re:Sounds like an Ad not a Warning by PW2 · · Score: 1

      Looks like someone successfully socially engineered some free ad space on Slashdot;

  6. Editors, again.... by Anonymous Coward · · Score: 2, Informative

    It might be useful to indicate that the Anonymous Coward is an AT&T employee of some sort, not an AT&T customer that some might think of at first.

  7. They forgot by af_robot · · Score: 1

    the first rule:
    DO NO PANIC!

  8. Should be common practice by Bartmoss · · Score: 3, Informative

    This kind of behaviour should be common practice, really.

    1. Re:Should be common practice by Bartmoss · · Score: 2

      I mean AT&T's safeguards, of course. ;-)

  9. Paranoia by LeiraHoward · · Score: 2, Interesting
    Just watch: after a note like that, I'll bet someone at the hacker conference takes that as a challenge, and some dumb worker forgets/disregards this warning, and gets made "guest of honor" at their conference, anyway.

    I just hope that whatever information they're looking at, it won't be mine.

    On another note, if this hacker convention is so well publicized, why aren't there hordes of policemen preparing to descend upon the unsuspecting hackers? Especially with all the cracking down that the FBI/police force have been doing lately on people who uncap their cable modems, or share wifi connections....

    1. Re:Paranoia by Plug1 · · Score: 1

      My job apparently blocks the h2k2.net site. It's supposedly inappropriate and not work related. I wonder how many companies really see this as a threat. To me it's as threatening as holding a drug dealing convention and broadcasting it to the world. The DEA will be there in full force picking up people on minor possesion charges while the suppliers sit at home on piles of money. Just my take on things

    2. Re:Paranoia by Anonymous Coward · · Score: 0

      Maybe because it's not against the law to lie during a telephone call?

    3. Re:Paranoia by Maran · · Score: 1

      "On another note, if this hacker convention is so well publicized, why aren't there hordes of policemen preparing to descend upon the unsuspecting hackers?"

      Erm, if there were, you think they'd tell people? Just because AT&T have (unintentionally) released details of their special preparations for the conference doesn't mean the authorities will.

      For all we know, it's a conspiracy. AT&T have the info "leaked", in effect daring the hackers to try. The feds sit in the back row and quietly lock the doors when they do it in public, thus getting the perps, as well as everyone else as accessories.

      Maran

    4. Re:Paranoia by Mr.+Slippery · · Score: 2
      On another note, if this hacker convention is so well publicized, why aren't there hordes of policemen preparing to descend upon the unsuspecting hackers?

      Because being interested in computer security is not (yet) a crime? The attitude may be different, but the content is really no different that what you'd get at a computer security conference.

      Wish I could make it, but I've got a full weekend here.

      --
      Tom Swiss | the infamous tms | my blog
      You cannot wash away blood with blood
    5. Re:Paranoia by Patrick13 · · Score: 2

      My job apparently blocks the h2k2.net site

      this site may let you look at it. Also if you email yourself the URL to a hotmail account, hotmail will frame it, also, ask jeeves will frame it, if you can find it in their index. Anyhow, that may let you circumvent the block.

      --
      ::.. check out some Cell Phone Reviews
    6. Re:Paranoia by espo812 · · Score: 1
      On another note, if this hacker convention is so well publicized, why aren't there hordes of policemen preparing to descend upon the unsuspecting hackers?
      These conventions usually populated by members of the military and law enforcement. They go there to recruit people. With the lack of security people working for the government, the cons serve as a recruitment rich environment. Problem is, they won't hire people with a record usually. And anything sensitive will require a background investigation. But just being there is nice publicity for them.
      --

      espo
    7. Re:Paranoia by JPriest · · Score: 1

      They do, remember Dmitry Sklyarov?

      --
      Saying Java is nice because it works on all OS's is like saying that anal sex is nice because it works on all genders.
    8. Re:Paranoia by Anonymous Coward · · Score: 0

      I suspect (this is the case at my workplace at least) that anonymizer.com (and all other web-proxies I have found) is blocked as well. Additionally, framing a site is not likely to get around anything, as the content is still loaded from the orginal site. However, I suppose it is possible that some companies have set up "security" this weak.

    9. Re:Paranoia by heliocentric · · Score: 2

      With the lack of security people working for the government, the cons serve as a recruitment rich environment. Problem is, they won't hire people with a record usually.

      Their other problem is they pay so low. I don't have a record, I have a MS degree in CS focusing on crypto and other security items and the best pay from the NSA would still force me to live out of my car.

      --
      Wheeeee
    10. Re:Paranoia by ImaLamer · · Score: 2

      Your comment is silly.

      The people who attend these conferences are usually not interested in as much "black hat" hacking as you may think. It would be hard to find a reason to arrest much less convict many of the attendants.

      These places are sometimes the places where new technologies are invented or destroyed (that is, if flaws are found... your new cell phone for example may provide to be a great scanner etc...).

      Think of it as a conference for computer security but above all electronics engineering...

    11. Re:Paranoia by ThePilgrim · · Score: 1

      But the FBI will be there, or at least the recrutment ppl :-)

      --
      Wouldn't it be nice if schools got all the money they wanted and the army had to hold jumble sales for guns
    12. Re:Paranoia by two-bookoo! · · Score: 0

      yea, but you are living out a of a Ferrari.

    13. Re:Paranoia by essdodson · · Score: 1

      Do they block google? If not use google cache.

      --
      scott
    14. Re:Paranoia by Anonymous Coward · · Score: 0

      Only if you've stolen it!

    15. Re:Paranoia by Anonymous Coward · · Score: 0

      The authorities probably have more serious problems to worry about. I mean this letter mentions demonstrations of social engineering.

      Basically this means that someone is going to call some company pretending to be something else, ask for some information and see if they get it. Unless they do something harmful with the information, I don't believe this is the type of crime worth prosecuting too severely.

  10. What a great fuss about nothing by gowen · · Score: 5, Insightful

    I regularly get emails saying "A person has been seen acting suspiciously on campus, and ran away when challenged. There has been a spate of robberies by extra vigilant," and nothing is made about it. It doesn't mean we're not to be vigilant the rest of the time, just a timely and worthwhile heads up.

    What makes this different except the criminals involved are 'l33t and say stuff like "Mad propz".

    --
    Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    1. Re:What a great fuss about nothing by PhilHibbs · · Score: 1

      So what does "mad props" mean anyway?

    2. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      I'll copy this definition:

      props
      Slang for compliments or statements of thanks, implying esteem for a work colleague. For example, "Mad props to Chris for being such a positive, promotional force in the planning of the party."

      It can also be a synonym for "friends," as in, "I've got my props with me, and they'll back me up if I need them." Props can also be proper respect, as in, "The class gave me props during my presentation."

    3. Re:What a great fuss about nothing by Peyna · · Score: 1

      except the criminals involved are 'l33t and say stuff like "Mad propz".

      What makes them criminals? Did I miss something?

      --
      What?
    4. Re:What a great fuss about nothing by mskfisher · · Score: 1
      --
      0x0D 0x0A
    5. Re:What a great fuss about nothing by gowen · · Score: 2, Insightful
      What makes them criminals? Did I miss something?
      Obtaining confidential information by deception is usually a criminal act, yes.
      --
      Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    6. Re:What a great fuss about nothing by Peyna · · Score: 3, Funny

      I suppose, but what I see in this case is more an attempt to point at a huge hole in these systems and say "Hey, fix it your morons." Locking up people who do it isn't going to fix the problem. They are only trying to point out a problem with how information is given out. Obviously, someone could easily do this with more malicious intents.

      --
      What?
    7. Re:What a great fuss about nothing by gowen · · Score: 1
      Locking up people who do it isn't going to fix the problem
      No, it isn't. And I didn't suggest they should be locked up.
      They are only trying to point out a problem with how information is given out.
      Hmm, I've never really bought that defense. Most of them, I'd imagine, are doing it for no better reason than "It's fun."
      --
      Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    8. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      If I leave my door unlocked, that does not give you the right to walk in. Even if your intent is to just tell me to fix my security. Intent should not be considered in cases like this. If you think it should, how would you feel if I had a file on my harddrive with every Visa number and expiration date out there, including yours? I only did it to show Visa they had a security hole. I promise I won't use them. Oh? You want me to delete them? But my security is perfect! No one can access my files! Trust me.

    9. Re:What a great fuss about nothing by edbarrett · · Score: 5, Funny
      So what does "mad props" mean anyway?

      The Set Decoration Is Not Amused.

    10. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      Interesting. I regularly get email that runs along the lines of, "a female student was physically attacked and raped in an outer stairwell of..." or "yesterday at approximately 5:45pm a student was approched from behind in ____ hall and choked..." But then again I am at UIC. From my perspective, this is quite different because whatever these "criminals" are doing, it almost certainly does not involve any bodily harm coming to anyone.

    11. Re:What a great fuss about nothing by gowen · · Score: 1
      this is quite different because whatever these "criminals" are doing, it almost certainly does not involve any bodily harm coming to anyone.
      Yours is quite different, I agree. I would never (and did not) equate hacking with anything involving physical harm, let alone something as brutal and horrific as rape.
      --
      Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    12. Re:What a great fuss about nothing by SubtleNuance · · Score: 1

      bullshit -- its, at bets, harrassment or some such. Telling lies, and basically making an ass of someone isnt *ILLEGAL*.

    13. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      "Most of them, I'd imagine, are doing it for no better reason than "It's fun.""

      Sure, and most of the time they do more good than harm while having fun. I don't see the problem.

    14. Re:What a great fuss about nothing by Erikson+Fsck · · Score: 1

      Think about all the hackers and phreakers that work at AT&T. There are probably more inside jobs than outside.

    15. Re:What a great fuss about nothing by Fulcrum+of+Evil · · Score: 3, Funny

      > The Set Decoration Is Not Amused.

      make g00gly eyes at prop

      >The Set Decoration is becoming agitated

      moon props

      >The Set Decoration attacks! It hits! it Hits!

      Run away

      >The Set Decoration attacks! It hits!
      >You have died. Your score is 3 out of a possible 666. Play again? (y/n)

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    16. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      No, telling lies to obtain confidential information is considered theft by deception. Or fraud. or a whole slew of charges designed to protect people from conartists and the likes...don't fool yourself, these people are conartists. Which is in fact illegal. Even if it's your "at best" scenario, harrassment is still illegal.

    17. Re:What a great fuss about nothing by Abraxis · · Score: 2, Informative

      mad (adj) Extremely, very, a large quantity.

      props ( propz ) (n) Compliments; kudos; statements of thanks; respect; esteem. An abbreviation of "propers" or proper respects. At an award ceremony the winner gives props: "And I would like to thank...".

    18. Re:What a great fuss about nothing by Iamthefallen · · Score: 2
      I suppose, but what I see in this case is more an attempt to point at a huge hole in these systems and say "Hey, fix it your morons."

      I'm concerned about the security in my neighbourhood, more specifially, people not taking security seriously thus attracting criminals to the area.

      So, at 3am, I sneak into a neighbours house, bypass any security system, go through it on my tip toes, enter their bedroom, write a note on their nightstand saying that I've successfully entered their house and got all the way to their bedroom without them noticing and they should really do something about their security. Does any sane person think that what I'd done was a good thing?

      For some odd reason, geeks tend to think that if something can be excused, it's ok, piracy is ok, because I'd never buy it anyway, piracy is ok, because the records are too expensive, hacking(in the common bad sense) is ok, as long as you don't damage anything, because it raises security awareness, it's ok if you do it to learn, it's ok if...

      Please people, if you're gonna do it, at least admit it's illegal and quit the lame excuses, I used to use illegal copies of apps because a, I couldn't afford them, b, I was too lazy to learn a similar freeware app, c, I was too greedy to use a slightly less capable app, not excuses, reasons, doesn't in any way mean that it was ok to use illegal apps, I took a chance I wouldn't get caught, if I had been, I would've paid the price for it aswell. Just as if I had been caught entering my neighbours house, or trying to enter someone elses network.

      --
      Wax-Museum Fire Results In Hundreds Of New Danny DeVito Statues
    19. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      So what does "mad props" mean anyway?

      It is an indication that the person speaking is a moron.

    20. Re:What a great fuss about nothing by Ryan+Amos · · Score: 2

      Yes, but it's still fraud. Wire fraud is a VERY serious offense. It lands you in "Federal rape-you-in-the-ass prison" for a rather lengthy sentence. Anyway, there are such things as "white hat" computer hackers, but not really in the social engineering side of things. Basically, social engineering is how to manipulate people to give you what you want no matter what. There's no "pointing out the holes in the system" because the holes will NEVER go away. It's basically amateur espionage, and most companies aren't too thrilled to give out things they don't want to. But companies can and probably will press charges if you get caught. If you value the sanctity of your cornhole, I suggest not trying this.

    21. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      That's "Federal pound-you-in-the-ass prison" to you, buddy.

    22. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      So, at 3am, I sneak into a neighbours house, bypass any security system, go through it on my tip toes, enter their bedroom, write a note on their nightstand saying that I've successfully entered their house and got all the way to their bedroom without them noticing and they should really do something about their security. Does any sane person think that what I'd done was a good thing?

      Let's say for example said neighbor is a security specialist, and gaining access to his/her home enables you to gather large amounts of both private personal data as well as corporate.

      See where I'm going here? Your analogy doesn't make a whole lot of sense, and I wouldn't assume any geek thinks, "I can come up with an excuse for this so it's okay!". You can come up with an excuse to justify just about any action. Whether or not that excuse makes sense, based on your agenda, is what really matters.

    23. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      There's no "pointing out the holes in the system" because the holes will NEVER go away.

      This is fucking ridiculous! Would you mind explaining how these holes will never go away? If we had people like you running all of our infrastructure this country would be in ruins right now.

    24. Re:What a great fuss about nothing by Iamthefallen · · Score: 2
      See where I'm going here?

      Not really no, yes the information was there, but I didn't touch it, just as in entering let's say AT&T's network just to show it can be done.

      And sorry, but I think geeks are great at making excuses, you don't often hear someone say that they're hooked up to get cable TV for free because the shows suck anyway, or because it's too expensive, they just say that they don't wanna pay for it, when was the last time you heard that as an excuse for warez? Geeks need some reason to justify their piracy or hacking(again, in common bad sense).

      --
      Wax-Museum Fire Results In Hundreds Of New Danny DeVito Statues
    25. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      Props is short for "proper respect". Then people started "giving props". And eventually the props got so big, they had to give "mad props".

      In other words, it just means "you have my respect for a job well done".

      It's actually a hip-hop term that the mainstream society appropriated.

    26. Re:What a great fuss about nothing by Anonymous Coward · · Score: 0

      Duh! The point he/she was making is that you then informed them of how you did it, potentially preventing a malicious person from doing the same.

      I agree that geeks tend to be great at making excuses as well, but I'm quite sure that wasn't the point there either.

  11. Ahh, PR security by Omnifarious · · Score: 2, Insightful

    Only be secure when the world might be watching, and at all other times be lax. Sounds like a fantastic policy to me.

    1. Re:Ahh, PR security by Peyna · · Score: 3, Insightful

      Yup, it's okay the rest of the time to give out personal information to random people on the phone. I experienced this the other day with the local electric company.

      My sister and I had rented an apartment together a year ago, and there was a problem with how the electric bill was handled when it was shut off. I called up and spoke to the person and then outright asked them to check my sister's records for any correlating information. I gave him her name, and he gave me her address, phone number, and a whole crapload of other information, with no indication that we were actually related other than that we shared the same last name. Granted, she really is my sister, and I already knew the information he told me, I was quite surprised they actually gave that information out to someone other than the account holder.

      --
      What?
    2. Re:Ahh, PR security by jayhawk88 · · Score: 4, Insightful

      Maybe it's my age, but I'm not seeing the paragraph that says "After this is all over please return to our policy of giving out whatever information a caller should ask for". It's just heads-up to their service reps.

    3. Re:Ahh, PR security by CaseyB · · Score: 4, Insightful

      It's a more like telling your guards to be more alert when there's a horde of barbarians camped just outside the city walls. That doesn't imply you expect them to be lax normally.

    4. Re:Ahh, PR security by timeOday · · Score: 1

      Come on, AT&T knows for a fact they'll be the target of a social engineering competition, and exactly when. They'd be *stupid* not to use that information.

    5. Re:Ahh, PR security by PW2 · · Score: 1

      I also didn't see a paragraph that said this notice should be made public to give the hackers a 'heads-up';

    6. Re:Ahh, PR security by Omnifarious · · Score: 2

      Except, what they're telling their guards to do is what they ought to be doing anyway. Now, if they chose to have a moratorium on doing things over the phone for their techs for the time of the conference, that would still be a cheat, but I could see it as it being a reasonable temporary measure.

      With the way people are, you just know that they're going to go back to the same level of vigilance they had before the conference after the conference is over. The memo does not advocate any systemic changes, it merely advocates adherence to supposed existing practice.

      So, my opinion holds. It's still PR security.

  12. heh, this is amusing... by night_flyer · · Score: 3, Funny

    almost as funny as the story run by FOXNEWS.com saying "al Qaeda operatives have infiltrated WorldCom" (last two paragraphs on the page)... seems they didnt read the whole story at foxnews.com... it was a joke commentary by Arnaud de Borchgrave

    the story outlining foxnews erronious reporting is here (Item #4).

    --


    Thanks to file sharing, I purchase more CDs
    Thanks to the RIAA, I buy them used...
    1. Re:heh, this is amusing... by Anonymous Coward · · Score: 0

      And a list of erroneous slashdot stories is here.

  13. HA! Social Engineering! by Havokmon · · Score: 5, Funny
    Kudos to the guy who got AT&T to give us their proprietary info on what security precautions they take before giving out confidential information. ;)

    --
    "I can't give you a brain, so I'll give you a diploma" - The Great Oz (blatently stolen sig)
    1. Re:HA! Social Engineering! by Anonymous Coward · · Score: 1, Informative

      Hmm yes - especially as it took me approx 2 mins to find a valid HRID out there on the net...

      http://www.google.com/search?hl=en&lr=&ie=UTF-8& oe =UTF-8&q=hrid+santamaria

    2. Re:HA! Social Engineering! by EvilBudMan · · Score: 1

      Not so fast! You are being socially engineered right now. I just checked out that number and it is the same as 1-800-FONE-SEX. Get your credit card ready.
      =|-(0-

    3. Re:HA! Social Engineering! by Anonymous Coward · · Score: 0

      What is an HRID?

      An HRID is a unique Human Resources Identification number assigned to each employee. It is used to log on to retiree pension and benefit sites. If you do not know your HRID, contact the Pension Services Center at 1-800 736-7779.


      source

      I wonder if the folks at the Pension Services Center got this memo?

    4. Re:HA! Social Engineering! by MarkGriz · · Score: 2, Funny

      This just in...

      "H2K2 announces last minute updates to the schedule for Sunday, July 14"

      Sunday July 14 - Penntop South

      14:00 Google is your friend: Using search engines to locate confidential information (such as AT&T HRID's)
      15:00 Forging credentials: Hacking email address lists to plant bogus information
      16:00 Social Engineering

      --
      Beauty is in the eye of the beerholder.
    5. Re:HA! Social Engineering! by Istealmymusic · · Score: 1
      Login here, and create your HRID/PIN at AT&T HRID/PIN Authentication Service. HRID/PIN FAQ.
      .1 What is the purpose of the HRID/PIN? The purpose of the AT&T HRID/PIN is to verify the user's identity so that he or she (if authorized) can access secure information on AT&T and partner web sites. All AT&T web applications are encouraged to use the AT&T HRID/PIN process so that AT&T associates only have to remember one password (the PIN) for many applications. There are currently over 200 AT&T applications that have integrated the HRID/PIN service into their software. AT&T associates also enjoy a single sign-on experience between all participating HRID/PIN applications. The AT&T HRID/PIN Service is planned to be marketed to external companies as an AT&T Managed Security Service. In an "eat-your-own-dog-food" approach, the Service is being first deployed to all AT&T associates.

      The HRID/PIN Service uses the AT&T Common Security Platform (CSP) to provide all password enforcement and password management functions. The CSP policy enforcement servers are web proxy servers that straddle the public networks (i.e., UGN, Internet) and the CSP secure network. All HRID/PIN Service content is located within the CSP secure network. When the CSP proxies detect that you want to access a secure page within the CSP secure network (e.g., the HRID logon page), the CSP proxy prompts you for HRID and PIN. If the CSP proxy validates your PIN, the proxy connects your browser to a page that generates an encrypted cookie that is shared with participating HRID applications. The encrypted cookie contains your HRID, your employment status, group membership, Social Security Number, etc BUT not your PIN. Your PIN and the values in your Personal Security Profile are never sent outside of the CSP secure network.

      --
      "The lesson to be learned is not to take the comments on slashdot too literally." --Vinnie Falco, BearShare
  14. So if you want to hack AT&T... by MrBandersnatch · · Score: 1, Funny

    just dont call them mid-july. Any other time they will obviously be happy to answer you're questions without checking that you are authorised to recieve that information :)

  15. Addendum: by cybermace5 · · Score: 5, Funny

    Dear Employees:

    The previous memo failed to mention another warning sign of hacker social engineering attempts. If you hear the song "Halcyon-On and On" by the music group Orbital, hang up the telephone immediately. We will be holding information sessions at all regional offices for telephone support personnel, where you will be trained to recognize this music within several seconds. DO NOT confuse this warning sign with the last five minutes of Mortal Kombat! It is better to be safe than sorry. Thank you for your cooperation, and stay Hacker-Free(tm) during this period of "l337n355".

    --
    ...
    1. Re:Addendum: by Anonymous Coward · · Score: 0

      That was an obscure reference, ladies and gentlemen, and if he gets three more in, we have some fabulous prizes for him....

    2. Re:Addendum: by nickoli · · Score: 1

      "They call me, the Plague. "
      "Well, um, Mr. The Plague..."
      WOOT!

      --
      Muwahha
    3. Re:Addendum: by Anonymous Coward · · Score: 0

      "They call me, the Plague. "
      "Well, um, Mr. The Plague..."
      WOOT!


      He didn't say "they" he was instructing the person on the phone (Penn) to call him The Plague.

      Got it you hapless techno-wenie?

    4. Re:Addendum: by Anonymous Coward · · Score: 0

      Thank you for that...

    5. Re:Addendum: by ThatComputerGuy · · Score: 1

      I don't get it.

      --
      XML is like violence. If it doesn't solve the problem, use more.
  16. Social Engineering! by Beeboy(!) · · Score: 1

    So did CmdrTaco social engineer this Anonymous Coward into posting this proprietary company bulletin on Slashdot? The mind boggles!

    --
    Beeboy(!)
    "This is my sig file. There are many like it, but this one is mine."
  17. This is a great panel by Anonymous Coward · · Score: 1, Insightful

    DefCon has this as a contest running through the conference.

    Social Engineering is obviously one of the best ways to garner information. It is obviously a good thing that AT&T is on their toes this weekend, since I am sure some of these people will try.

    I think it is unfortunate that they have to give warnings for this weekend. Instead they should give monthly meetings on who to give what information to.

    Security is not an end product, it is a process. And it needs to be drilled into everyones head, constantly.

    Maybe some of AT&T employees should attend the conference, learn Social Engineering techniques, and then try to social engineer their own company. Then you could punish peole (right them up, whatever) for security breaches.

  18. Re:How is all of this relevent to the origional po by Anonymous Coward · · Score: 0

    it's not relevant at all. there are people here at slashdot that do nothing but post complete crap. they're known as crapflooders, and often have a default score of -1 on their posts. other folks to look out for are trolls, people who toss out a comment with the intent of generating typical responses or flames.

  19. Help, they are attacking me ! by FullClip · · Score: 2, Informative

    Now I would try to dial into the Security Hotline
    ("Security Hotline 1-800-822-9009") and
    to pretend to be an alarmed AT&T employee ;)

    Or dial someone from AT&T pretending to be
    from the Security Hotline.

    Social Engineering attacks are so easy ...

    1. Re:Help, they are attacking me ! by Anonymous Coward · · Score: 0

      Or even better social engineer you own HRID...

      Where would we be without google?

      http://www.att.com/retirees/helpans.html

      An HRID is a unique Human Resources Identification number assigned to each employee. It is used to log on to retiree pension and benefit sites. If you do not know your HRID, contact the Pension Services Center at 1-800 736-7779.

  20. The Second Rule by Anonymous Coward · · Score: 0

    LEARN ENGLISH!

    1. Re:The Second Rule by af_robot · · Score: 0, Offtopic

      Sory dud, i've bean playang to mutch camputers games

    2. Re:The Second Rule by The+Bungi · · Score: 1

      You mus be korea

  21. Hah by acceleriter · · Score: 5, Insightful
    And they thought no one would post that warning which now contains

    - the resolution procedures in case of doubt about a callers identity

    - the "security hotline" phone number.

    Nice going, AT&T.

    --

    CEE5210S The signal SIGHUP was received.

  22. ironic... by mydigitalself · · Score: 1

    ring ring
    at&t internal helpdesk hello bob speaking
    hey bob, its jack here from whatever department. you know that mail you guys just sent out about the hacking conference thing
    yeah
    something's wrong with my email client, can you forward it to this hotmail account...

  23. SS#??? by csisux · · Score: 1

    Maybe in the states it works differently, but in Canada you don't *have* to give out your SIN (our version) unless its to the government... not that companies don't ask anyway. Isn't it usually considered a VERY dangerous little bit of information to give out on the phone to some guy at a phone co? I don't think I'd like the idea that I'd be refused service because I refuse to give out my SIN/SS# just because of a hacker conference.

    1. Re:SS#??? by Vengie · · Score: 2

      This is the problem -- effectively, virtually every US entity and their mothers use SSN's as a unique identifier. For many students (myself included) it is our college id#. SSN's are used as our account number at various stores/puchase accounts, and more importantly, by most employers as a means of employee identification and by companies as a customer record.

      SSN#'s are meant to be for social security....its pathetic that we have this de-facto government id number that is _so_ insecure.

      (name addy and ssn ==> credi cards...loans...many a story exists of people with bad credit/delays/problems due to identity theft/minor credit hacking due to a stolen ssn)

      --
      When in doubt, parenthesize. At the very least it will let some poor schmuck bounce on the % key in vi. (Larry Wall)
    2. Re:SS#??? by mabinogi · · Score: 1

      The closest equivalent here in Australia is a TFN - Tax File Number, and you don't even have to have one of them, let alone tell anyone .....as long as you don't mind being taxed from here to hell and back....

      --
      Advanced users are users too!
    3. Re:SS#??? by Anonymous Coward · · Score: 0

      So maybe the better plan would be to move towards a strong centralized national ID based around some kind of strong public key encryption or even one-time password devices like a securid token. Instead of asking you for a stupid SSN as verification they'd take your national ID number, you'd type your pin into a keypad on your national ID card and it'd display a one time passcode which you'd give to them for verification. They'd then submit this to a central authentication service. If validated a flag gets set that the info is ok and no record is kept of the passcode (since it's worthless anyway). Since no one would be able to guess the passcode it doesn't matter if you give it out to everyone.. it's different everything and would change every minute or even every hour.

      You could also settle for public key encryption where you'd have a PKI certificate embedded into a smartcard national ID card and you'd use that instead along with a PIN to validate your identity. The problem would be implementing something like this on a vast scale of 300 million people.

    4. Re:SS#??? by CarrionBird · · Score: 1
      Actually, the US does have such a law. It's just completely ignored.

      Every so often someone suggests enforcing the rule, but that would require so many changes that it won't happen.

      --
      Free Mac Mini Yeah, it's
    5. Re:SS#??? by geesus · · Score: 1

      With centerlink (Australia's Unemployment mob) each time you want to talk to them about something, all they *usually* ask for is a reference number listed on whatever document your refering to, and an address. If somebody were to steal a welfare recipients mail, they would have half of the neccessary ingredients for disaster allready :(

      --
      Gnome wasnt built in a day.
    6. Re:SS#??? by Anonymous Coward · · Score: 0

      Well, keep in mind that many companies in the U.S. use our SS#s to perform credit checks before they'll open up a new account. If you can't,won't provide one then then your pretty much SOL.

      It may not be the nicest thing for the company to do, but I can't really fault them for not wanting my business if I won't make the effort to show them that I'm not a deadbeat.

    7. Re:SS#??? by shepd · · Score: 2

      In Canada it is illegal to index anything by SIN/SSN. You must always have a unique key that isn't the SIN/SSN -- this is (very likely) why schoolchildren and college/university students are given student IDs.

      I would have thought the US would have similar laws. I guess not...

      --
      If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
  24. Be on guard THIS weekend. by Restil · · Score: 2

    What about after the conference is over? At least at the conference the actions aren't malicious, they're just demonstrated to prove a point. Implementing proper procedures to the employees and making sure they're followed EXACTLY would go a long way toward preventing social engineering. This is NOT a new problem, and it also underscores the simple fact that the least secure part of any network is the user.

    -Restil

    --
    Play with my webcams and lights here
    1. Re:Be on guard THIS weekend. by Zocalo · · Score: 2

      I can almost here the intro to the session now; "OK, we are now going to perform some live demonstations of Social Engineering. If you want some easy meat to try out your new l33t 5k1llz when you get home; try the local AT&T offices, as they should be letting their guard down nicely by Monday thanks to some prep work we did on Friday...". ;)

      --
      UNIX? They're not even circumcised! Savages!
    2. Re:Be on guard THIS weekend. by netrunewolf · · Score: 1

      that would take a level of intelligence and management ability that companies like this refuse to pay for...

      --
      ~~~ Don't fear the penguin ~~~
  25. A Beautiful Thing... by Yoda2 · · Score: 2
    Telemarketing AT&T.

    The notice should have asked the employee's to have the caller put AT&T on their "Do not call list"!

  26. Should they also by af_robot · · Score: 2, Interesting

    call for FBI agents to guard their garbage bins?!
    Those hackers can also use "garbage engineering" techniques to get proprietary information.

    1. Re:Should they also by martyn+s · · Score: 1

      I can always come to slashdot for illuminating analogies to help me understand things. Thank You af_robot!

    2. Re:Should they also by Anonymous Coward · · Score: 0

      I believe it's called "dumpster diving"

    3. Re:Should they also by Anonymous Coward · · Score: 0

      >Those hackers can also use "garbage engineering" techniques to get proprietary information.

      More commonly refered to as dumpster diving.

  27. Re:Pointless link by jratcliffe · · Score: 1

    The reason it's in there is:
    1. Dave Barry's funny
    2. The conference is AT the Hotel Pennsylvania, so it's relevant

  28. seems to me.. by laurentr · · Score: 0, Flamebait

    that AT&T has themselves a beowulf cluster of morons :]

    --
    ----- I took the blue pill. Ignorance is bliss. ----- eof
  29. Security?! by creff · · Score: 1

    It is interesting to see that AT&T want their employees to be on "guard this entire weekend" when it involves embarrassment to the company. After the weekend, though, they can resume their usual lax security.

  30. precaution or panic? by douglas+jeffries · · Score: 1

    i hope they normally work to educate their employees on security. if that's the case, it's a good idea to send reminders from time to time, especially if you know you're a likely target at a specific time.

    but if they don't regularly discuss things like social engineering, it's far too late now as most people will likely disregard the notice.

  31. Re:How is all of this relevent to the origional po by lucid+rinehead · · Score: 2, Funny

    i think it is an example of an earthling technique known as 'humour'

  32. The hotel description by yelligsc · · Score: 1

    Did anyone else think the hotel description was a
    better read than the actual link about the hacker conference?

    Scott.

    1. Re:The hotel description by alienmole · · Score: 1
      Yes. I can also tell you that Dave Barry was not exaggerating, although I've only ever been in the lobby of that hotel.

      I know at least one reason why the Hotel Pennsylvania is so sucky - it's right over the road from Penn Station & Madison Square Gardens. When things like the annual Westminster Kennel Club dog show are held at the Gardens, many dog owners stay, with their dogs, at the Hotel Pennsylvania. Ditto for the cat show. So imagine a hotel with sub-par housekeeping that at least twice a year for the last few decades has every room occupied by one or more dogs and/or cats!

  33. Has anyone actually called that number? by antirename · · Score: 1

    If no one has, for all we know it's a psychic hotline or something. Can anyone think of a way to verify this?

    1. Re:Has anyone actually called that number? by GutBomb · · Score: 2

      umm... call it maybe? it's a toll free number.

    2. Re:Has anyone actually called that number? by evilempireinc · · Score: 1

      Now that would be a great feat of social engineering. Thousands of /.ers on hold for 4.95 a minute...

      --
      we can rebuild this sig. we have the technology
    3. Re:Has anyone actually called that number? by antirename · · Score: 1

      Duh. But whose toll-free number? It might be someone you don't WANT to call. For all we know, it's Bin Ladin's recruitment hotline with 50 FBI taps on it. If YOU call it, let us know what you find :)

    4. Re:Has anyone actually called that number? by Kredal · · Score: 2

      Nah, the 50 FBI agents that were tapping this number were all busy grabbing the pirate out of his parents' house.

      It's safe to call the number now. (:

      --
      Whoever stated that signature sizes should be limited to one hundred and twenty characters can just go ahead and kiss my
    5. Re:Has anyone actually called that number? by Anonymous Coward · · Score: 0

      I called it and let it ring once. Chickened out then hung up. At least we know it's a real number cause it doesn't beep and say sorry, this number is out of service or whatever. I'll call it at lunch from a payphone so I don't chicken out like here at work.

  34. perfect security by constantnormal · · Score: 5, Funny

    At my employer's firm, we have perfected the art of repelling those out to gain information by a 2-pronged approach. We run the callers through a maze of automated phone forwarding recordings to (eventually) a person who has no clue about anything.

    1. Re:perfect security by Anonymous Coward · · Score: 0

      We call that "technical support".

    2. Re:perfect security by zerOnIne · · Score: 5, Funny

      you work for verizon, don't you?

      --
      09
    3. Re:perfect security by dh003i · · Score: 2

      At my employer's firm, we have perfected the art of repelling those out to gain information by a 2-pronged approach. We run the callers through a maze of automated phone forwarding recordings to (eventually) a person who has no clue about anything.

      Isn't that the way every company's support is?

      For example, you call the police and you get:

      Please enter the abbreviation for the state you are in

      TX.

      Please enter the letters for the city you are in

      DALLAS.

      Please enter your zip code

      25636

      Please enter your telephone number

      485-1253

      Please enter your last name

      SMITH.

      Please enter your first name

      JOHN.

      Please enter your sex

      MALE.

      Please tell us do you jerk off with your left or right hand

      LEFT.

      Please tell us what you are calling about: Enter 1 for reporting a crime in progress, 2 for reporting a past crime, 3 for reporting a crime you have reason to believe will be committed, 4 for inquiring about a suspect, 5 for filing complaints, 6 for all other issues

      1.

      Please identify the type of crime being committed: 1 for murder, 2 for rape, 3 for child molestation, 4 for torture, 5 for assault, 6 for robbery, 7 for drinking while driving, 8 for public indecency, 9 for all other types of crimes.

      2.

      Please identify the gender of the offender raping the victim

      MALE.

      Please hold. Your call will be answered in the order that it was received. Average wait times range from 30 minutes to 1 hour

      10 min: Thank you for your patience. All of our police officers are currently busy. Please hold. Your patience is appreciated.

      20min: Thank you for your patience. All of our police officers are currently busy. Please hold. Your patience is appreciated.

      59 minutes: We're sorry, due to circumstances beyond our control, your call has been disconnected. Please call the police number again and re-enter your complaint.

    4. Re:perfect security by hendridm · · Score: 1

      I'm thinking Metropolitan Life.

      11 different operators in the past two days, 10 of which couldn't even pull up my account given the account number.

      Then again, it's just insurance. Why should I expect to be confident about my coverage?

    5. Re:perfect security by ethereal · · Score: 4, Funny

      "Why don't you just tell me the name of the movie you want to see?"

      --

      Your right to not believe: Americans United for Separation of Church and

  35. AT&T might need to do some math by mickeyreznor · · Score: 1

    1994, 1997, 2000, ____

    what comes next? not 2002

    unless of course they send this warning out every year.

    1. Re:AT&T might need to do some math by Anonymous Coward · · Score: 0

      ==1994, 1997, 2000, ____
      ==what comes next? not 2002

      I Thought it was 200E, I can't figure out this HaX0r typing stuff...

      --Witty Sig

  36. Microsoft's security hotline by Anonymous Coward · · Score: 0
    They have one, but it's the only thing in the whole damn company that no one's cracked into yet, so they don't give out the number to anyone other than Gates and Ballmer.

    (Get it? Security through obscurity? Oh, I give up...)

    1. Re:Microsoft's Security Hotline by Anonymous Coward · · Score: 0

      A current Microsoft handout used at conferences and other events from the "Strategic Technology Protection Program" has that same number listed.

      "If your business has ben affected by a virus-related incident and needs help, now you can get FREE virus-related Microsoft product support by calling 1-866-PC-SAFETY."

  37. The Real Reason... by pjh3000 · · Score: 1

    It almost sounds like they are more worried about being embarrased than being hacked. At least with regular hack attempts, there's no one filming and distributing it - there's no audience.

  38. I have mixed feelings... by writermike · · Score: 1

    Sure it's fun to see this memo, and maybe it's a bit humourous, but I can't help but feel that the submitter really shouldn't have sent this information to /.

    Maybe most of us hate "The Phone Company" and think they overcharge and use shady tactics, and, sure, not everyone at H2K2 will try for and/or do anything with the information they may or may not receive. And, yes, hackers aren't inherently evil folks wanting to harm.

    But AT&T is a company with a lot of proprietary information that could be easily broken if someone starts playing around with it, especially if they really don't understand what they're doing.

    Yes, yes, information wants to be free and all that, but I see the memo as AT&T trying to keep a handle on what's going on inside their property.

    Is it really okay to expose this? At best it's a look into, perhaps humorous, internal PR. At worst it's letting the world know that, on this particular weekend, the back door to the Best Buy on Such-and-such St. has a broken lock.

    And if this did result in a real-world break-in -- if someone did use this information to steal from the Best Buy -- the person who posted this information would be arested and charged.

    --
    If Nalgene water bottles are outlawed, only outlaws will have Nalgene water bottles.
    1. Re:I have mixed feelings... by sputnik73 · · Score: 1

      I don't see how releasing this note to the public (ignoring whether or not it is actually a valid AT&T release and not just a creation of someone promoting the conference) would be a criminal act. Please expound on that a bit because I certainly don't see your point. I mean, I can say that the Kwik-E-Mart employees don't wear bullet-proof vests but if you go shoot one, you're responsible - not me.

    2. Re:I have mixed feelings... by topham · · Score: 2

      Actually, I thought this was hilarious. Because it IMPLIES AT&T thinks it is acceptable to not follow the procedures the rest of the year.

    3. Re:I have mixed feelings... by alienmole · · Score: 2
      But AT&T is a company with a lot of proprietary information that could be easily broken if someone starts playing around with it, especially if they really don't understand what they're doing.

      If that's the case - and I would hope it isn't! - I'd rather a pimply teen from Queens did the breaking first, giving the target company a heads-up as to their poor security, rather than a terrorist bent on crippling the US phone network or Internet. Think of H2K2 and its attendees as a free security test for AT&T and other companies.

      Is it really okay to expose this?

      Yes, absolutely. Much more sensitive information gets published in mainstream media all the time. In fact, it's in posting things like this that Slashdot is at its best, since it provides insight into things that are normally hidden, and which perhaps could stand a bit of scrutiny (or if they can't, should be able to!)

      At worst it's letting the world know that, on this particular weekend, the back door to the Best Buy on Such-and-such St. has a broken lock.

      That's silly. If AT&T's procedures can be compromised so easily based on the information in that email, they better get new procedures, and they'd better hire security people who know what they're doing.

      And if this did result in a real-world break-in -- if someone did use this information to steal from the Best Buy -- the person who posted this information would be arested and charged.

      That may well be true, and is an example of the kind of thinking that many officials indulge in. Crack down on the hackers who expose problems, and maybe no-one will notice some of the more serious holes in our infrastructure security. In fact, one of the talks at H2K2 covers this topic:

      Abuse of Authority

      Over the years, there have been many stories in the hacker world of law enforcement personnel who have abused their authority. Two of the more dramatic cases in recent memory both come out of Philadelphia. Many of us are already familiar with the horror story of Bernie S. who toured five dangerous prisons for over a year - not because of what he was charged with - but because the United States Secret Service was upset about his collection of information about them. Then there is the case of ShapeShifter, 2600 layout artist, who was arrested at the Republican National Convention in 2000 (shortly after leading a panel on the RNC at H2K) and held on half a million dollars bail as if he were a terrorist mastermind - all because he had been targeted for speaking out in public. Hear the games the authorities play and how public education really can make a difference in putting an end to such abuse.

      Hosted by Bernie S. and ShapeShifter

      The fact that the poster of the AT&T email might be arrested and charged is all the more reason to post it. If you allow valid and responsible actions to be circumscribed by petty intimidation, you've already lost your freedom. Of course, you might question the "valid" and "responsible" in my previous sentence, but the point is that it's possible to disagree on these things, and it's not the job of law enforcement to take a position unless an actual identifiable crime has occurred.
    4. Re:I have mixed feelings... by DeepZenPill · · Score: 2, Insightful

      It's more like you INFERRED AT&T thinks it is acceptable to not follow the procedures the rest of the year.

      To me it had the same purpose as all the Terror alerts the US gov't has given out: "Just a reminder, be especially alert during this period." It is not to say ignore all suspicious activity after this period.

  39. �When'll they learn? by Anonymous Coward · · Score: 0

    http://www.lysator.liu.se/etexts/hacker/

    An interesting read, and they don't seem to have learned anything...

  40. Look on the bright side by MemeRot · · Score: 0, Offtopic

    Everyone who had high karma now just has 'excellent'. Since according to the editors, nothing over 25 karma really matters, I figure I've got 23 karma to burn with goatse.cx posts.

    I've always loved your posts Subject Line Troll. To anyone that finds slashdot getting boring, start reading at -1.

  41. Number is legit by jloukinas · · Score: 2, Informative

    I called the 800# it is legit.

    J

    1. Re:Number is legit by An+IPv6+obsessed+guy · · Score: 1
      And how do we know that you didn't set that number up yourself, and you're trying to socially engineer either the H2 folks or the /. crowd?!

      Okay, I'll go take my medicine.

    2. Re:Number is legit by Anonymous Coward · · Score: 0

      AT&T's black ops team and that big CG bouncing blue ball thing in their commercials are on its way to you now. Thank you for calling. (click)

  42. Ignore the memo! by L.+VeGas · · Score: 5, Funny

    If we're forced to follow basic security procedures, it means the hackers have already won.

  43. AT&T is so being attacked by defile · · Score: 2

    Now the target is absolutely irresistable. They're going to read the notice out loud at the conference and then call AT&T just to make a point. I bet they were even planning to call a different company this year.

    Of course, AT&T may be doing this to trap them --it's curious that they say h2k2 several times and clarify it instead of just saying "group of hacker terrorists". Or maybe they really are just that stupid.

    Either way, it should be fun. I've got my ticket.

  44. 8008229009 by Merlin42 · · Score: 1

    Well I tried several reverse phone directories, but the number seems to be unlisted. This includes anywho.com which is part of at&t.

  45. good thing this was posted by anon by jd142 · · Score: 5, Informative

    I bet AT&T would just love to get their hands on the person that posted this. AT&T did a very responsible thing: they saw a potential threat to the security of their customers, i.e., a lot of people who are reading this (and even if you don't pay AT&T directly, you might use their lines if you have a cable modem), and sent out a warning to remind their people. They included reminders of proper secure behavior. And what is the first thing an employee do? Leak the number and protocols to an outlet read by the people who are most likely to try and breach security. If you were my employee you'd get in some serious trouble.

    Many people who do the social engineering hack make fun of companies for having clueless employees or employees that don't follow basic guidelines. So for those few who make fun of AT&T for doing this, I'd say you can't have it both ways.

    We should be applauding AT&T for reminding their people of basic security precautions.

    1. Re:good thing this was posted by anon by Lando · · Score: 4, Informative

      Speaking as an ex-ATT employee. It's really not a problem with sending the memo out to the world...

      These are the standard policies that ATT uses to verify the authenticity of calls. It's nothing out the ordinary, just a reminder to people that they should be verifiying identity before they give out information.

      --
      /* TODO: Spawn child process, interest child in technology, have child write a new sig */
    2. Re:good thing this was posted by anon by Anonymous Coward · · Score: 0

      There's some pretty obvoius stenography in that message. I assume the person who posted it will be be able to get into their office on Monday :)

    3. Re:good thing this was posted by anon by dh003i · · Score: 4, Insightful

      The posting of this message was not harmful or malicious to AT&T or its security issues. Its only informative; you could say it may even give customers higher confidence. The person who posted it did nothing that would get him/her fired. If he were fired, (s)he'd have valid grounds to sue.

      Furthermore, the reactions to this haven't been negative. There's nothing wrong with AT&T taking reasonable measures to insure that private customer information is kept private, and that the general security of their networks is maintained. Indeed, if they did anything else, that would be wrong and irresponsible.

      Speaking as a cyber-libertarian, I can say that cyber-libertarian ideals don't include giving crackers free reign to break into confidential or private information. Indeed, if you allow such, you're destroying liberty, because you lose privacy rights. Cyber-liberties -- as Lessig has said -- can be violated not only by the government, but also by corporations, organizations, and other individuals.

    4. Re:good thing this was posted by anon by doktr+thunder · · Score: 1

      personally i think that we shouldnt be allowed to post anything without government and corporate approval......

    5. Re:good thing this was posted by anon by bayduv1n · · Score: 1

      There's probably a good chance that this person can be tracked. It's probably just a matter of checking the logs for http://slashdot.org/submit.pl or an email to micheal@@slashdot.org. Unless, of course, the submitter admins the logs.

    6. Re:good thing this was posted by anon by PW2 · · Score: 1

      I agree; this story probably should have been rejected by the slashdot editors;

    7. Re:good thing this was posted by anon by Anonymous Coward · · Score: 0

      Too bad AT&T is a big corportation. They don't care about their customers, they don't care about their employees. They care about their money. There is rarely loyalty in such a situation.

    8. Re:good thing this was posted by anon by JoeBuck · · Score: 2

      Oh, give me a break. If someone is fired for leaking an internal memo he/she would have no grounds to sue; on the contrary, the company could get the employee prosecuted under the trade secret laws (however, in many cases such leaks are authorized or there's no hope of catching the leaker, because ten thousand folks got the memo).

      In the US, a company can fire an employee for nearly any reason; the only exceptions are thinks like race/sex/etc discrimination or (for unionized workers) violation of the union contract. Workers for government contractors may have "whistle-blower" protection against being fired for revealing that taxpayers are being ripped off. There may a couple of other exceptions as well. For the rest of us in the private sector, we can be fired anytime.

    9. Re:good thing this was posted by anon by adam613 · · Score: 2

      This is the same sort of attitude that Microsoft uses to convince people that their software is inherently more secure than anything open-source. If the software's security procedures are publicly available, so they say, how is possible for the procedures to be secure?

      To which we respond, it's all about the implementation of those procedures. But you've all read that rant before.

    10. Re:good thing this was posted by anon by dh003i · · Score: 2

      Actually, no, a company needs a valid reason for firing an employee. For public companies (ones which the public owns stock in), this is reasonable.

      Firing the employee who posted this internal memo is not a valid reason. This memo leaked no sensitive data, nor did it leak any trade secrets. Internal memo's are not necessarily trade secrets.

      There is no valid reason for firing the person who sent this message; were (s)he fired, (s)he'd have grounds for a wrongful termination lawsuit.

    11. Re:good thing this was posted by anon by ZxCv · · Score: 2

      Actually, no, a company needs a valid reason for firing an employee.

      While companies need a 'valid' reason for 'firing' someone, they can almost always call it a 'layoff' instead and get away it that much easier.

      Firing the employee who posted this internal memo is not a valid reason. This memo leaked no sensitive data, nor did it leak any trade secrets. Internal memo's are not necessarily trade secrets.

      There is no valid reason for firing the person who sent this message; were (s)he fired, (s)he'd have grounds for a wrongful termination lawsuit.


      I dunno, I'd be more inclined to think this person deserves to be fired. Not that the memo spelled out any truly outrageous trade secrets of AT&T, but it did list an internal AT&T phone number, which I presume is not readily available to the public otherwise. And as someone who's actually worked on wrongful termination cases (though I was just an intern doing research), I would bet that even though this person may have just enough to get a lawyer to take the case to court, I highly doubt they would ever prevail. The bottom line is that the person leaked a memo which contained information would could very reasonably lead to the disruption of AT&T's business (can you imagine even a fraction of /.'s dialing that number at once?). If I was the boss man, I'd fire this person with little second thought.

      --

      Perl - $Just @when->$you ${thought} s/yn/tax/ &couldn\'t %get $worse;
    12. Re:good thing this was posted by anon by Vulture_ · · Score: 1
      While companies need a 'valid' reason for 'firing' someone, they can almost always call it a 'layoff' instead and get away it that much easier.
      Last time I remember a company trying that, they got in some rather deep shit for it, IIRC.
      --

      The only way the typical /.er can pick up a chick is with a forklift. -- AC

    13. Re:good thing this was posted by anon by ZxCv · · Score: 2

      Last time I remember a company trying that, they got in some rather deep shit for it, IIRC.

      Wow, that sucks. But, I've personally seen it happen more than a couple times, so I know it can and does happen.

      --

      Perl - $Just @when->$you ${thought} s/yn/tax/ &couldn\'t %get $worse;
    14. Re:good thing this was posted by anon by Vulture_ · · Score: 1
      Wow, that sucks.
      No, that rocks, because the victim got justice.
      But, I've personally seen it happen more than a couple times, so I know it can and does happen.
      Did the victim sue?
      --

      The only way the typical /.er can pick up a chick is with a forklift. -- AC

  46. Security in large companies by Diabolical · · Score: 2

    Problem lies perhaps in the fact that AT&T is a big corporation. People are numbers and numbers can be forged/stolen easily without too much trouble. What if an AT&T employee that just got sacked took a list with him with the information and just threw it on the internet.

    I know that these kind of security precautions exist in every big corporation (i work for a top financial corp). I also know that they NEVER work. No-one knows you by the face, only a name or a number is known, and these are easy too come by.

    Besides, most system breaches are done from the inside anyway. I know that our company had more internal issues then external.

    1. Re:Security in large companies by Anonymous Coward · · Score: 0

      There is nothing significant about this post. I worked for AT&T for some time and this sort of thing shows up in the news frequently. They are only trying to remind there people of basic security precautions (which few reps actually follow).

  47. Videotaped! by MavEtJu · · Score: 3, Interesting
    These calls were recorded and videotaped by the hackers and are sold as instructional material at future hacker conferences.

    Now that gives an interesting movie, seeing a hacker calling an AT&T employee... You'll have more fun listening to Brain Damage:
    "Brain Damage" was a two hour call-in show hosted by Emmanuel (using the name Eric Corley) which aired from 1988 to 1995. The show covered all kinds of serious topics as well as non-serious ones. Favorite regular features included Confuse The Operator, highlights from Radio Moscow, and a reading of the lunch menu by the university lunch lady. Callers contributed their over-the-phone songs, stories of their lives, and features such as the "Math Teacher Spy." There were fewer and fewer shows in the later years until it finally came to an end on January 29, 1995.
    Public Radio rules! :-)
    --
    bash$ :(){ :|:&};:
  48. Wow. by mindstrm · · Score: 4, Insightful

    Funny thing is, this probably won't help.

    I know when we tell everyone about a new virus, and yet another reminder not to run things even if they are from someone you know, some otherwise intelligent people still go out and run it, and when you ask, they say "Well I know you warned me, but MY friends would never do something like that"

    So I can see it now "Well I know there was a warning out.. but he SAID it was an emergency"

  49. Clever advert by sputnik73 · · Score: 1

    The fact that the conference is mentioned several times leads me to believe that it is a clever advertising campaign for the conference designed by one of the organizers. I don't feel like this note had its origins within AT&T.

  50. From the FAQ: by Anonymous Coward · · Score: 0
    Q: I'm a minor / disabled / strange / self-conscious / annoying. Does this mean I shouldn't come to H2K2?

    No, that means you're already there.

  51. this is proprietary by linuxbert · · Score: 1, Troll

    This Notice is Very likely proprietary information to AT&T. The submitter obviously has a very small or nonexistant understanding of security issues and confidentiality if he is forwarding this information outside the company.

    The Notice does list good procedures with regards to verifying identities, and avoiding social engineeering attacks, and does outline a legitimate security concern to AT&T, and thier security department acted.

  52. What IS "Social Ingeneering"? by Petrus · · Score: 0, Troll

    What an abuse of terms! Calling pretending to be an AT&T employee is simplky called a lie or deception. Social Engineering (former meaning of the word Cybernetics) is not an individual lie, but a steeering society using mass desinformation of public in order to change demograpnics, or orientation of society.

    For instance disinformation about earth overpopulation, single child policy, "sexual education", distribution of condoms, abortion counseling etc. are examples of Social Egineering, usually things that are never tolerated in civilized society.

    1. Re:What IS "Social Ingeneering"? by Anonymous Coward · · Score: 0

      To make Petrus happy, lets change the term to playing, and instead of hackers, lets call them Playas. So now when your talking about someone you lied to in order to get information you could say 'Last night I played this fool....'

    2. Re:What IS "Social Ingeneering"? by Ashtangi · · Score: 0, Offtopic
      Uhhh, these are things that are not only tolerated, but nutured in civilized society (wrongly so). Perhaps this is what you meant. I would say that there are many people in this country whose views on oil consumption, drugs, or politics has nothing to do with truth and has everything to do with social engineering. This is now how groups with money influence the much larger groups without money.

      Disinformation about global warming, nutrition, the role of ethnogens, the importance of money, and an infinite number of other things too long to go on about (especially in this pendantic way) is tolerated. I would say that this tolerance is yet another example of Social Engineering.

      Oh well, it's not like this is on topic or that there is anything to do about it, so mod me down to oblivion. Or what about: AT&T good, hackers bad.

    3. Re:What IS "Social Ingeneering"? by Petrus · · Score: 1

      Well, what I meant is that people in this country, and most of the western world gradually cease to be civilized.

      What is on topic, however, is that taking a term such as "Social Engineering" and sticking it to some group of people such as "hackers" might really be a Social Engineering attempt to oust out of society people who resist to be subject to at least to some forms of Social Engineering.

      Do you see the paradox?

    4. Re:What IS "Social Ingeneering"? by Ashtangi · · Score: 1
      I do indeed.

      This is the kind of thing that we as people/citizens are powerless to stop (cynical POV), and that allows the paradox to exist. Those who try to raise awareness, and those that resist the effects, can be potentially marginalized by the very thing they are trying to fight. Perhaps more irony there than paradox. So it seems the only resistance to it is to ignore it, and let those who don't see it simply live under its thumb. Of course how can anyone be sure that they have not been *socially engineered* in some way? Is it possible to escape it's grasp? Uh oh, I was about to quote Ram Das. Time to stop.

  53. This is a Dood Thing(tm) by bigjocker · · Score: 5, Insightful

    That e-mail proves the meeting has acomplished one of its goals. Thanks to H2K2 AT&T is being more careful with the private info.

    Isn't that what we all want? At least that's the reason why I support those kind of things.

    --
    Life isn't like a box of chocolates. It's more like a jar of jalapenos. What you do today, might burn your ass tomorrow.
    1. Re:This is a Dood Thing(tm) by ethereal · · Score: 1

      Dood!

      Sw33t!

      Sw33t!

      Dood!

      --

      Your right to not believe: Americans United for Separation of Church and

    2. Re:This is a Dood Thing(tm) by delcielo · · Score: 2

      Our Bog is Dood. E.E. Cummings.

      --
      Hot Damn! It's the Soggy Bottom Boys!
  54. It's ironic by BobRoss · · Score: 3, Insightful

    Why should it take a hacker conference to get AT&T to put out such a warning? I would like to think that such policies are already in place, and that employees are trained to minimize the risk of social engineering from the start.

    I guess that's just wishful thinking though...

    1. Re:It's ironic by suwain_2 · · Score: 3, Insightful
      I was under the impression that is was more of a "You already have these procedures, but take extra care this week..." deal, rather than a "Let's teach you basic security fundamentals!" type of thing.

      Sort of like saying "The roads are icing up, drive carefully." -- it's just a heads-up to remember to follow the procedures. Or so I hope...

      --
      ________________________________________________
      suwain_2 :: quality slashdot p
    2. Re:It's ironic by shren · · Score: 4, Interesting

      Why should it take a hacker conference to get AT&T to put out such a warning?

      There have been warnings about more general con-men around for years - even some of thier tricks are well known. There's always the classic movie, "The Sting". Many social engineering tricks rely on pressure and tricking the target when they're not really paying attention (conning register boys out of a five by doing an 'i need change' shell game) or using pressure tactics into forcing a bad decision.

      Sometimes these warnings play right into the con men's hands! Pickpockets *love* signs that say "beware of the pickpocket", because everybody pats thier wallet to make sure it's still there. "Thanks for letting me know exactly where your wallet is, target.", thinks the pickpocket. A block away the target isn't thinking about pickpockets anymore - two blocks away and his wallet's gone.

      Like, without this memo, maybe even with it, if you hacked the switchboard to the phone center and made it so 10 hackers could all call the same desk clerk at the same time, it would be easy to pull something on him. (If you know when the phones are undermanned or can dial directly to an extension, you don't even need to hack the switch.)

      Have the other 9 callers put pressure on him with mundane but slightly time consuming requests. Almost everybody who works a phone these days has a lot of pressure on them to resolve each call quickly. When he's got half of the 9 on hold and is trying to get what they want, have the 10th call and play "I'm a manager and I need to know (trivial piece of information that's actually valuable to a hacker) now!" Time's ticking on the held calls. If he leaves them on hold it will show up on a report to his manager. If he doesn't help this guy he'll have another manager angry at him for different reasons.

      And the 10th calling 'manager' isn't going to refuse any requests for information. No, of course not. He's just going to say, "I've got that info in my wallet - no not there, maybe in my briefcase, I'm looking.", thus stalling untill target phone rep folds like cardboard box. He breaks policy in an attempt to make everybody happy. But, hey, at least the hackers are happy. *grin*

      Thinking about what's going on "Why are there 10 calls to my desk???" is near-proof against con men. They have a thousand tricks to keep you from having time to think.

      --
      Maybe the state's highest function is to grind out insoluble problems. (Zelazny, Hall of Mirrors)
    3. Re:It's ironic by Sr.+Zezinho · · Score: 0

      They have no problems with being social engineered, what they don't want is to be social engineered in front of the media...

      --
      os trabalhos e os dias: http://zmoreira.net
  55. Security Hotline by Anonymous Coward · · Score: 3, Interesting

    I also work for AT&T, but I have not seen this memo (I'm in NJ. Maybe it only went to NY people? Maybe only to sales people? Maybe I'm not good enough?).

    But I did some hunting and found this in a recent newsletter. Seems outide people are _supposed_ to call that number (which looks like it is out of my building based on the exchange of the phone #)....

    SECURING CRITICAL INFORMATION: AT&T is classified as a critical infrastructure company, servicing the communications needs of the government, including its armed forces around the world. Because of this relationship, and current world events, employees may receive inquiries concerning AT&T's network infrastructure security. While most requests are legitimate, some may not be. It's critical to the security of our country, as well as to our business, that these questions be answered factually, and information provided only to legitimate requestors. For these reasons, employees who receive inquiries from a local, state or federal government agency, anyone claiming to represent the media, or any concerned citizen, should refer those agencies or individuals to the AT&T Corporate Security 24x7 hotline at 1-800-822-9009 (within U.S.) or 908-658-0380 (outside U.S.). Corporate Security will ensure inquiries are verified and appropriate responses provided.

    1. Re:Security Hotline by wnknisely · · Score: 2

      There's a note on squabble.org (in the morning's chatty post) from a person who seems to indicate this whole thing is a troll. (I don't want to link because I like squabble and they're bandwidth poor right now.)

      Is there any evidence other than the text in the message that this was received by a legit AT&T employee?

      --
      In illa quae ultra sunt
    2. Re:Security Hotline by Hoi+Polloi · · Score: 2

      "Corporate Security will ensure inquiries are verified and appropriate responses provided."

      *ring* *ring*..."Hold on please" (checks caller-id display, looks up phone number in computer)..."ok Mayor McCheese, how may I help you?"

      --
      It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
  56. att # by Basil+Ganglia · · Score: 2, Interesting

    I wonder if there has ever been an instance of an 800 number being slashdotted?

    --
    Basil
    1. Re:att # by Anonymous Coward · · Score: 0

      Yup there has. The "how's my driving, call 1-800-EAT-SHIT" bumper sticker would routinely saturate a 6xT1 NFAS group. We had to move it to it's own access to keep it way from our regular traffic.

      I guess this means I'm not just a lurker here anymore. Maybe I should register a nick....

  57. Catch Up by jeff67 · · Score: 2

    Read the jargon file !

  58. Remain Vigilent by Mechasplifford · · Score: 1

    We MUST remain vigilent!!

    --
    http://www.disassociate.com
    1. Re:Remain Vigilent by Anonymous Coward · · Score: 0

      i agree, no amount of tinfoil can truely protect us, especially with ssh3 tunneling and also the new ships which are much faster. I have also heard of 811.32 as a new standard capable of penetrating the core, even if the hull is polarized, i would suggest that at the very least you re route to ignore

    2. Re:Remain Vigilent by Anonymous Coward · · Score: 0

      DISCLAIMER: This file contains information on making substances which are illegal or harmful. Neither the BBS carrying this file nor its author can be considered responsible for making this information available. This file is intended to educate only.

  59. Word to the wise by Anonymous Coward · · Score: 0

    The hotel is just as bad as Barry describes it. I was forced to stay there as a presenter at a conference, and while I travel a lot and have stayed in all sorts of horrible places, this was the worst by a long mile. Nice and expensive (though cheap for NY) too.

  60. Who's engineering Whom ? by Martin+Spamer · · Score: 3, Funny


    How can we be sure this is really what it appears and that it is not slashdot that his been socially engineered ?

  61. Evidence that this is fake by saforrest · · Score: 3, Informative

    Read this very similar AT&T warning about a 1998 DEF CON conference:

    http://www.defcon.org/TEXT/6/att-dc-6-alert.txt

    Unless AT&T has not changed its warnings in three years (unlikely) and such warnings have been leaked multiple times (more unlikely) this would seem to be a fake.

  62. Duh...Reverse Social Engineering by Anonymous Coward · · Score: 0

    This one reads reverse social engineering...

    If one of those evil haxors calls you, just dial 800-hackers, and a "AT&T" person will help you.

    This is a good one...

  63. OT: Orbital by |<amikaze · · Score: 2

    That song is great :) Orbital has a lot of good music other than Halcyon and On and On. I highly recommend them

    1. Re:OT: Orbital by cybermace5 · · Score: 1

      I know.

      --
      ...
    2. Re:OT: Orbital by cacav · · Score: 1

      I agree. I just grabbed their 2-CD album "The Altogether" to expand my collection with. The second CD has two really good songs, including a techno bagpipe song (Track 1) and a nice Dr. Who theme song remix (Track 5). I recommend this album if you like Orbital.

    3. Re:OT: Orbital by ferrocene · · Score: 1

      I agree, I have all of their CD's now. Did you know In Sides has a track that was created using nothing butsolar energy? They had this van equiped with solar panels, etc. They use a Korg Triton and a Mac to make the music (mostly).
      Good pics of the brothers in concert:

      http://www.loopz.co.uk/begin.html

      --
      Most folk'll never lose a toe, and then again some folk'll...
  64. Anyone visit the H2G2 site?? by Sirocco · · Score: 1

    Excerpt from the site:

    >> Preregistration for H2K2 is closed -- you can
    >> still pay $50 at the door to get in, but you
    >> must bring cash; we cannot take credit cards
    >> for admission.
    >>

    Oho... imagine that, forcing themselves to stay semi-legit by not using credit cards :)

    That's like going to a Catholic priest convention and not being able to bring your favorite altar boy.

    --
    ------ He'd been to some great parties in tombs.
  65. [nt] ACK! You'd think I could SPELL these days... by Sirocco · · Score: 1

    H2K2, that is.

    --
    ------ He'd been to some great parties in tombs.
  66. P.S. to the Memo by Royster · · Score: 4, Funny

    Resume your normal, insecure procedures on Monday morning. There's no point in going overboard with this security hoopla.

    --
    I have discovered a truly marvelous sig, unfortunately the sig limit is too small to contain i
    1. Re:P.S. to the Memo by Hoi+Polloi · · Score: 2

      "...and security precautions should not get in the way of productivity."

      --
      It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
  67. Yes, probably by wirefarm · · Score: 2

    But I think this falls under the category of "heightened awareness".

    Cheers,
    Jim in Tokyo

    --
    -- My Weblog.
  68. Social engineering is tops by wirm · · Score: 0

    I think social engineering is key in many situations, and "script kiddies" usually dont have it. It gets you from place to place on the net and in the real world. So i would be concerned if i was at&t, but now.. they are a laughing stock and are going to be hit good. =p

  69. It's Bayesian by GlobalEcho · · Score: 3, Interesting

    Actually, it makes good statistical/economic sense to concentrate caution on periods of higher risk.

    Let's say that AT&T has two modes: careful (C) and reckless (R). Now clearly it costs more in terms of employee time to be careful than reckless. (Say it costs C=$10 and R=$1 respectively. ) Assume Careful catches a proportion q_c of social engineering attempts while Reckless lets a proportion q_r succeed.

    Now assume that at a given time there is probability p that someone on the line is trying to social engineer them. Assume also the costs of being hacked (in embarassment or whatever) are uncorrelated, and average $H. Assume the benefits of a legit phone call are $B.

    We can now compute the payoff from being careful versus reckless.

    V_C = B (1-p) - H p q_c - C

    V_R = B (1-p) - H p q_r - R

    It's clearly quite possible for either V_C or V_R to be larger depending on the coefficients.

    If you could make a function giving q as a function of cost, you could solve for V=0. This would tell you exactly how careful to be, given a particular present level of riskiness p.

    1. Re:It's Bayesian by GlobalEcho · · Score: 2

      I guess that wasn't really Bayesian, was it? Oh, well.

  70. Sexist! by tommut · · Score: 1

    To be fair, this is also a Doodette Thing(tm).

  71. Only apply security during announced conferences? by dpbsmith · · Score: 2

    I love it... follow these security procedures _on the specific date and time when a hacker's conference has an announced a scheduled social engineering demonstration_.

    Don't worry about REAL security. Just worry about embarrassing PR. As long as the hacker breakins don't occur at a time and place when the press is likely to find out about them, everything is OK...

    If they had NOT sent out the email, they would have had a good opportunity to find out whether the improved procedures they instituted following embarrassments at previous HOPE conventions were effective. (They DID institute improved procedures following those previous conventions, didn't they?)

  72. AT&T shouldn't care about this memo getting ou by iabervon · · Score: 4, Funny

    This information shouldn't be considered secret; after all it's not terribly hard to find out what AT&T will ask if you call up pretending to be an employee or customer: just call up, pretending to be an employee or customer and see what they ask you. If they've designed their procedures sensibly, you still shouldn't be able to spoof them.

    Of course, the really great hack would be to call up Kevin Mitnick pretending to be an officer of the court, and get the information from him.

  73. shame on them by nege · · Score: 1

    AT&T is being smart here. Socially engineer me once, shame on you. Socially engineer me twice, shame on me. Granted, what with all the shenanigans that have happened in the past with AT&T and hackers (they dont seem to get along so well) it has been a great deal more than "Socially engineer me twice" for the folks at AT&T.

  74. Just a thought. by nchernyy · · Score: 1

    Although AT&T does have a valid point that due to the fact that the H2K2 convention is going on, wouldn't it be a good idea to generally be suspicious of people on the phone who claim to be AT&T employees who request proprietary information. Since AT&T deals with a large ammount of sensetive information at any given time I figured that it would be a good idea to be alert at any given time. I mean, thanks to the internet people no longer have to be in one physical place to converge. Just a thought.

  75. I read the title as by Triv · · Score: 2

    "AtAT concerned about H2G2". I was trying to figure out why Douglas Adams' website would be moving in on "As the Apple Turns' turf." I mean, he WAS a mac advocate (ok, evangelist) but damn.

    Triv

  76. SSN = ID Number by inKubus · · Score: 2

    Yeah, I don't even know why we still call them Social Security Numbers. It's a farce. It is your unique National Identification Number, whether you like it or not.

    --
    Cool! Amazing Toys.
  77. I'll just wait by unicron · · Score: 1

    I think I'll just wait until next week. That document makes it sound like any other week of the year root passwords are given to the first 100 people through the door.

    --
    Finally, math books without any of that base 6 crap in them.
  78. well, its at least doing its job partly by Stalcair · · Score: 1
    while there is a bit of a tone that puts all hackers into the 'cracker' crowd, the reality is that security folk love this stuff. Computers or not, the best way to convince people how crappy their security is (or rather, where the gaping holes are that they overlooked) is by a real live demo. Most here have heard about the post 9-11 breaches of security by folks who had wired themselves with all sorts of goodies to test the security at airports and other similarly secured areas.

    the problems served as an eye opener to many. AT&T however, has taken a very foolish approach to dealing with this. Instead of tightening the social arm of security all year around, they are only interested in this date range (not ONLY of course, but since this has not been made a big issue before, and employee training is the NUMBER ONE method of reducing social engineering security risk, then AT&T is not taking it seriously overall)

    This is exactly what any thief, vandal, or anyone who wishes to subvert security, wishes for... the very predictable nature. I hope for their sake that these warnings are more often (year around) and are not the only method of education of employees.

    --

    I seek not only to follow in the footsteps of the men of old, I seek the things they sought.

    1. Re:well, its at least doing its job partly by Sedennial · · Score: 1

      Heh....wouldn't it be ironic (and hilarious) if they social engineering calls have already been made and taped - before the event?

      Homeowner: "Hey, Mr. Robber, you better watch out! I'm going to keep my eye on you from 1730 to 2300!"

      Mr. Robber: "Oh, dearie me, guess I'd better wait until 2301 to break in then!"

    2. Re:well, its at least doing its job partly by Stalcair · · Score: 1

      hehehe, perfect example!

      --

      I seek not only to follow in the footsteps of the men of old, I seek the things they sought.

  79. It's a pain but you CAN keep SS#s to yourself. by Ungrounded+Lightning · · Score: 2

    Maybe in the states it works differently, but in Canada you don't *have* to give out your SIN (our version) unless its to the government... not that companies don't ask anyway.

    Actually, the US does have such a law. It's just completely ignored.

    Every so often someone suggests enforcing the rule, but that would require so many changes that it won't happen.


    Actually, you CAN keep it to yourself in most cases. And I have for a couple decades. (I've been concerned about identity theft since long before the term was coined.)

    The battle has been lost with respect to withholding it from the state governments when you go for a driver's license - congress authorized them to collect it. (They actually MANDATED it - allegedly to help track dads who skipped out on child support. So why are they collecting womens' numbers, hmm?)

    Some entities are entitled to your SS number - generally those that may pay you taxable money: employers and banks. (NOT insurance companies, at least until there's a taxable payout, and most payouts are not taxable.) The rest can ask and you can refuse. They're usually stuck serving you anyhow - especially if they're already contracted to do so, as with certain employee benefits.

    I'm not sure if lenders are entitled or if it's just "Well, I have to serve you anyhow. But I get to do so on my personal estimate of your credit risk, based on rules I use that are common to all applicants. I think someone who withholds their SS# from a lender has a skeleton in his financial closet and is a high risk." Either way if you want a loan you'll need to give 'em the number.

    The big problem has always been hospitals and medical insurance companies. Hospitals normally assign a hospital number separately and will let you leave your SS# field blank or fill it with "withheld". They have a separate field for the insurance ID, because lots of people are on their spouses' or parents' insurance. Insurance companies generally let you use a replacement I.D. Some will assign it themselves. Some will ask you to generate one - and be responsible if it collides with someone else' number.

    If you must generate one: there are several rules for numbers the US will never assign. One I remember is "any of the three fields is all zero". I think any field all-9 is also unused. Two insurance companies that assign numbers are apparently using counters, one starting at 000-00-0001, the other at 100-00-0001 (probably to avoid collisions with each other). If that's where they started they've each assigned more than a thousand before they got to me. Regardless: I have yet to encounter any billing or hospital registration software that rejects "illegal" SS# patterns.

    Lately it has gotten a LOT easier to withhold the numbers. Apparently enough people have been doing so that it's no longer a "lone nut" thing. (This is possibly because identity theft has been in the news for a couple years, possibly because people like me have dealt with enough companies to bring their I.T. departments kicking and screaming into the world of privacy.) Companies have gotten the message - clear down to the clerk level - and are no longer fighting the withholding of SS#s and other personal info.

    Computer Professionals for Social Responsibility has a project on keeping SS#s private and can give you some tips if you run into a company that's being obstinate.

    Meanwhile, get your passport and use THAT for I.D. B-)

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
    1. Re:It's a pain but you CAN keep SS#s to yourself. by CarrionBird · · Score: 1

      Thanks, that's good info. I wonder if you can get away with it in college though. Most US colleges use SSN for everything. Many profs acutally post grades by the last 4 digits. I seem to remember international students would have an id like 000-*, so maybe that could work for others too.

      --
      Free Mac Mini Yeah, it's
    2. Re:It's a pain but you CAN keep SS#s to yourself. by Anonymous Coward · · Score: 0

      Colleges, at least in Oregon, will assign you an alternate number if you wish. I actually used the SSN privacy issue to my advantage in a class. The teacher had contracted out a grading service to a third party company that he transmitted tests to over the 'net. They tracked us by a portion of our ssn and our name. The teacher pissed me off to no end with his repeated unproffesionalism and outright rudeness. So I called his supervisor and the dean of the school and told them precisely what he was doing - Giving students personal information including SSN to a for-profit third party. If they didn't remedy the situation they faced losing their accredidation and their ability to receive any federal or state funds. They remedied the situation really quick when they found it would cost them what was essentially the life of the school. No accredidation and no public money made for a really big empty building and they didn't want that at all.

  80. I Hope ATT Gets Hacked Anyway by Anonymous Coward · · Score: 0

    ATT is always calling my home trying to get me to switch back to their crap service. Well, just like they're inside my phonelines 2 times a day, I hope talented h4x0r is inside their machine fucking things up 2 times a day.

  81. I hope Sprint did the same. by /dev/trash · · Score: 1

    I hope Sprint sent warnings to the staff of TechTV when Kevin Mitnick was on the Screensavers recently.

  82. Microsoft's Security Hotline by schmaltz · · Score: 3, Interesting
    The all-knowing Google found a number for "Microsoft Product Support Services Hotline-Virus-related product support"
    1-866-PC-SAFETY (866-727-2383)
    http://www.microsoft.com/usa/government/security.a sp

    A call to this number rang about twenty times, then was picked up by a voicebot: "Your party is not picking up. Your call will now be disconnected."
    --
    Big Daddy, Johnny, Burp, Aunt Zelda, Scott, Slurp, Big Momma ... where's Siggy?
  83. Blocked at AT&T by Anonymous Coward · · Score: 1, Interesting

    AT&T Has blocked access to the H2K2 Website for all employees through Smartfilter.

  84. That's Strange... by gillbates · · Score: 2
    From the H2K2 webpage:

    Preregistration for H2K2 is closed -- you can still pay $50 at the door to get in, but you must bring cash; we cannot take credit cards for admission.

    A hacker's conference that doesn't take credit card numbers? Whatever happened to social engineering?

    --
    The society for a thought-free internet welcomes you.
  85. When calling... by Anonymous Coward · · Score: 0

    ...why not just let the operator know that you *did* in fact get the memo about increased security and the H2K2, but it's quite an emergency and can't get to all of your information?

  86. paraniod peguins by Anonymous Coward · · Score: 0

    waddle waddle

  87. wildly off topic by Clover_Kicker · · Score: 2

    > I wonder if there has ever been an instance of an
    > 800 number being slashdotted?

    Oh yeah.

    I used babysit the computers at a call center, and it's very easy to get overloaded.

    There are a finite number of trunks (voice lines) coming into a call center. If they are all occupied, you get a fast busy signal when you call that 800 number.

    The voice telling you to press 1 for this and 2 for that is being generated by a computer running IVR (interactive voice response) software. The IVR box can only handle a finite # of conversations, depending on the h/w and how it's set up.

    And of course there are a finite # of bums in seats, i.e. the people who take the calls. If they're short of agents, you can wait in queue a long time, as I'm sure you've experienced.

  88. DMCA by Anonymous Coward · · Score: 0

    YOu posted a HACKER manual on ./ again...

    BAD YOu... Prepare to be punished!!!

  89. AT&T Security by kmellis · · Score: 5, Interesting
    This reminds me that back in the day, AT&T Security was supposedly a bunch of bmf's.

    In about 1980, when I was in high school, I discovered an unused phone extension line in my bedroom closet and started experimenting with it. I quickly figured out the basics and built a little homemade phone. Later, I got the idea of using a thirty-foot spool of wire and a couple of alligator clips to quickly tap into someone's line outside of their house to steal long distance phone calls from the safety of my car. This is really trivial stuff, I know, but I thought I was clever.

    But not clever enough. I called my cousin long-distance by connecting to what turned out to be the phone line of a little old lady who'd never made a long-distance phone call in her life. Her church was helping her pay her bills and noticed the phone call immediately. They called AT&T, and AT&T merely checked to see who else in my small New Mexico town had ever called that California number. Then they called my mom.

    Once AT&T security found out that I hadn't actually done anything sophisticated or interesting, they just made my parents pay for the call and dropped the matter.

    None of this, of course, shows that AT&T security was especially astute. But a few years later I was working as a radio disc-jockey, and I told this story to the station's chief broadcast engineer. He told me that he had worked for AT&T and that AT&T Security were among the best private security experts in the world. In his words: "Don't fuck with AT&T Security". That made an impression on me.

    Later on, when I first read about the phone phreaking era, I felt lucky that a) I wasn't ingenious enough to get myself in any real trouble, and b) I didn't know anyone who was.

    1. Re:AT&T Security by mandolin · · Score: 2
      I discovered an unused phone extension line in my bedroom closet

      Hollyfeld? Lazlo? Is that you?

      (dollars to dimes nobody gets this)

    2. Re:AT&T Security by Anonymous Coward · · Score: 0

      I know, he is gay.
      I win hahahaha

    3. Re:AT&T Security by I_redwolf · · Score: 2

      I was.. I had some serious issues with at&t security which eventually landed me into the military on a plea bargain. AT&T Security is good but not all that good; the only reason I got caught was because of someone elses stupidity. The problem with at&t is that they leave alot of test exchanges open, alot of equipment unguarded and a while ago didn't even shred alot of their stuff. The dumpster diving days turned up alot of good shit. Infact social engineering at&t is probably still easy, but I'm sure they've beefed up security in places. Nowadays you could probably still "phreak" it's just alot more complicated with landlines and you'd probably have a lot more luck with cell phones.

      Needless to say I don't do this stuff anymore but people can really get into some serious trouble with at&t.. Ask anyone else who was in groups like MOD, LSD, etc.

  90. Phone DDoS by Catskul · · Score: 2, Interesting


    I had an idea like this when I was younger. Write a worm that spreads to and sits on all computers with a dial up connection. At a paticular time, the computers would activate, and if the worm detected that the user was away from the computer, it would dial up some number DDoSing some poor person or company....

    It would create a mess because while many internet sites are aware of DDoS... the phone system is more vunerable. If there were enough hosts you could shutdown a whole exchange area, or cell area. The possibilties are scary.

    --

    Im not here now... Im out KILLING pepperoni
    1. Re:Phone DDoS by ZPO · · Score: 2, Funny

      A much simpler method would be to run a fake "Free hot phone sex" post on a few USENET groups with the 800 number attached.

      Several years ago I had a user do that for Citibank's multilingual customer service center. Their corporate security was not pleased to say the least.

    2. Re:Phone DDoS by LoRdTAW · · Score: 1

      Or better yet, cell phones.

  91. This is standard for AT&T by Anonymous Coward · · Score: 0

    I used to work for AT&T in a phone center and this was a pretty common occurrence. We would regularly receive these types of alerts whenever there was an event such as this.

  92. heh by fixed · · Score: 0

    I think this memo just makes it THAT much more tempting now. There sure to get attempts now.

  93. I'm shocked!!! by Hoi+Polloi · · Score: 2

    "Please be on guard for any unusual requests. Verify the person is an AT&T employee or a legitimate customer and if they have a need to know the information they are asking...and inform the caller you will call them back."

    Someone was able to not only get through to AT&T service but also GOT A CALL BACK!? Now THAT is shocking news!

    --
    It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
  94. That finally explains it by Hoi+Polloi · · Score: 2

    I was wondering why my grandma had all of these 900 sex chat calls on her phone bill years ago. And I thought my grandma was just kinky!

    --
    It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
  95. Fortunantly... by ReelOddeeo · · Score: 2

    Fortunantly, H2K2 will be over soon, and AT&T staff can go back to not worrying about what information they give out. Whew! Come monday morning, they can relax again.

    --

    Those who would give up liberty in exchange for security and DRM should switch to Microsoft Palladium!
  96. nt by Anonymous Coward · · Score: 0

    nt

  97. Doh! by delcielo · · Score: 2

    Brainfart. It was Stevie Smith. My bad.

    --
    Hot Damn! It's the Soggy Bottom Boys!
  98. MOD PARENT UP! by Anonymous Coward · · Score: 0

    It's true.

  99. Standard by Anonymous Coward · · Score: 1, Insightful

    This letter is standard boilerplate, with good reason.
    There are workshops on social eng. at these events, and I've personally recieved calls from the events from participants trying to get into the network.

  100. Be sure to call with legitimate business by drGreg · · Score: 1

    If you have any legitimate business with AT&T be sure to call them around the times mentioned in the memo. They'll be extra cautious then.

  101. They do the same warning during DefCon by esseilte · · Score: 2, Informative

    Every year in Las Vegas, AT&T issues the same warning, and generally, every year, someone still succeeds at socially engineering some information from them.

  102. Authentic memo? Doubt it. by Atomic_Furball · · Score: 0

    I have to seriously doubt the authenticity of this memo... I work for AT&T in a division that would most defnitely be one of the first to recieve any such warning memo - and I've recieved nothing.

    If it's the real deal, take the memo as just one irresponsible & clueless manager having a panic attack because of some Fox News story that screamed about evil hackers detroying the world with AT&T phone lines. It's *definitely* NOT a company-wide warning.

  103. Traitor ID by RupW · · Score: 1

    Was it truly anonymous? Given that this sort of thing is bound to get leaked, would they have embedded traitor identification in the memo? c.f. Yuval's "How to swindle Rabin", all they have to do is pick ten to fifteen independent innocuous ways to edit the memo - thesaurus some words, add or remove commas, etc. - and then send a unique permutation to each employee.

    If they embed the same code number with two or three different sets of ten to fifteen modifications they can detect, if not work around, collaboration.

    Now they'd have to be pretty paranoid to do this as a matter of course, but after a few leaks they might get wise and try something.

  104. Re:How is all of this relevent to the origional po by Anonymous Coward · · Score: 0

    English: I would like to go to bed.

    Finnish: Heijo ältaspainen innihoppinen jo hervepoika ekkereppe nellokreier louminainen o sååå ne eijospeijo Baisikorpen! Ihodeijo blåvalen sei kareelien i huvet.

  105. Verizon...nope... by opti6600 · · Score: 1

    I'm sorry, you must be confused with The New HP!

  106. Security threat? Nope by Convergence · · Score: 2

    What AT&T saw was potential embarassment. IE, having it shown, publically, how bad their security is.... If I tried a social engineering tricks a week ago, how far would I have gotten? If I did it in 6 months, how far would I go?

    AT&T just wanted to warn everyone to not cause embarassment to them THIS PARTICULAR weekend.

    If you want security, what AT&T should do is hire these guys and have them try to social engineer themselves in at least once a month on a random day. Keep them on guard EVERY day, not just 2 days a year.

  107. Of course what has REALLY happened... by Chuq · · Score: 1

    ... is that the memo was written by someone from H2K2, with a faked from address, sent to an already-hacked list of AT&T staff email addresses, and 1-800-822-9009 is switched through to a phone on centre stage at the conference. Why call them when you can make them call you?

    --
    - Chuq
  108. Re:suck it by Anonymous Coward · · Score: 0

    I am Count Cuntula. I want to eat your cunt! Ahahahhaha!

  109. Las Vegas Convention by ender- · · Score: 1

    Last year my company sent out a similar email when they provided the bandwidth for a hacker convention in Las Vegas.

    Except the email had a slightly different tone, more like: We don't know which genius decided to sell bandwidth to these people, but now that it's done, be careful as they have a history of having cracking contests...

    Don't think we had any trouble though.

    Ender-

  110. How ironic... by ipsuid · · Score: 2

    I don't remember if it was AT&T specifically, but it may have been. At H2K in 2000, a memo similar to this actually prompted the social engineering call - which was actually made to the security people... They did indeed to see to be inclined to believe that they were speaking to an actual employee of the company, as they were asked to explain this memo the "employee" just received.

    The entire conversation was hillarious as it gave a glimpse into the security office's view of hackers, live, to a roomful of 400-500 or so of them.

    --
    It appears Ockham lost his razor and grew a beard.
  111. Oh, and Kent... by Jim+Efaw · · Score: 1

    "Yes, God?"

    "Stop playing with yourself."

    "It is God!"

    (It's been years-- but I'll bet that's more accurate than the quote on IMDb.)

    1. Re:Oh, and Kent... by kmellis · · Score: 2

      Aha! You know, I only saw that movie for the first (and only) time this year.

  112. I hope you hacked military phonez too :-) by Anonymous Coward · · Score: 0

    Back in the dark ages, the US military had lots of readily hackable phone systems, though much of the security depended on operators (on bases with equipment too antique for direct in/out dial) and on unauthorized people having trouble getting the 16-button TouchTone AUTOVON phones (which could request different levels of call priority.) One of my buddies who'd worked Air Force telephony before working for AT&T had stories about some guy in the base hacking his way up to Looking Glass, the nuclear command post airplane.

  113. Sounds familiar. by Anonymous Coward · · Score: 0
    They're going to read the notice out loud at the conference and then call AT&T just to make a point. I bet they were even planning to call a different company this year.

    Go to h2k.net and listen to the social engineering panel from the last convention. They read this exact same notice, although this version has obviously been modified a tiny bit by the troll that submitted it, and called that exact same number.

    Maybe instead of calling it "being social engineered", they should call it "being trolled".

    me

  114. Like that memo will work when... by huckda · · Score: 1

    a 6' tall blonde walks up to them and offers them sex for an id and passwd...

    What the memo SHOULD say is that all id's and passwords have been changed to:

    ID: noskilz
    PW: n05K!lZ

    and just allow 'dummy' info out there...
    and then put a little honeypot out for the little script bitches to use...

    --Huck

    --
    "Just Smile and Nod." --Huck
  115. Call Verizon Instead by Anonymous Coward · · Score: 0

    Since T seems to be on the ball, and ready for this one, perhaps the fine folks at the confrence will switch to plan B and hassle tech support at the the much hated Verizon.

    Just a thought.

  116. Re:Hah (and h2k2 knowledge) by MQBS · · Score: 0

    Good thing one of the panels at today's conference was circumventing Caller ID; simply either use the callid perl script (address anyone? I've forgotten it) or orange box, another (albiet shareware) program to do the same. Or, as pointed out by the second caller, simply call a more gullible phone provider, claim to be a person testing the lines, and make yourself redirected to AT&T =) They'll never know where you hit 'em from.

    --
    The dream reveals the reality which conception lags behind. That is the horror of life- the terror of art. -Franz Kafka
  117. 800 number /. 'ed - YES! by Anonymous Coward · · Score: 0

    Seems that Jerry Falwell was foaming at the mouth on his TV program about gays one day and a gentleman in San Francisco used his old C-64 and an automated dialer to start calling the number for contributions .... repeatedly

    The gentleman also passed the word to his friends and IF the story is true.. caused so much chaos that Falwell dropped the 800 number after he got the bill..

    This may be an urban rumor, but it's quite plausable unlike most...

  118. Re:How is all of this relevent to the origional po by Anonymous Coward · · Score: 0

    Close, but actually in Finnish that would be:

    "Haluaisin mennä sänkyyn" (literal translation)
    "Haluaisin mennä nukkumaan" (I would like to go to sleep)
    "Taidanpa mennä nukkumaan" (I think I'll go to sleep)

  119. Those evil H2K2ers by slashdot_commentator · · Score: 2


    What was the horrible prank that H2K2 decided to unleash upon the US telecommunications networks? Did you see the major news networks talking about how nationwide long distance was shutdown from the Hotel Pennsylvania?

    No. H2K2ers did not "attack" phone companies anymore than Kevin Mitnick broke into Norad. But KM did rot in jail for four years for minor offenses. On the other hand, Oliver North, a known drug trafficker, hasn't served a day in jail. Why? Because the American public (including the American /. readers) are suckers who only parrot what the major news media tells them. They are incapable of discerning fact from fiction, or making critical analysis based on the facts presented.

    People who try to do independent research of systems or try to find vulnerabilities in our national infrastructures are being branded as criminals, by the "powers-that-be", the centrally controlled US media. Well, it won't be too long before /. readers will lumped in with those H2K2 conventioneers.

    BTW, you guys missed an awesome demonstration of the limitations of caller id. The feared "attack" was a live demonstration of them returning a false phone number identification. I could repeat the technical details here, but that would be aiding you /. terrorists.

    Think about it.

    --
    There is no America. There is no democracy. There is only IBM and AT&T and DuPont, Dow, General Electric, and Exxon
  120. USA Today site vandalized by Pooua · · Score: 2
    "WASHINGTON (CNN) -- USA Today's Web page was hacked Thursday night in what a spokesman for the newspaper described as a 'prankish and immaturish' act.

    "The site, which went online in 1995, had never before been hacked, Anderson said.

    "The newspaper is investigating but has no clues to who might have done it, he added."

    Wow! What a mystery! I wonder who could possible have done it? Aren't all the hackers listening to lectures right now?

    --
    Taking stuff apart since 1969 (TM)
  121. What happend by Anonymous Coward · · Score: 0

    Yes, Emmanuel had to call att, however their long distance service had been cut earlier that day and could not get through to the att security # without using a calling card. When he finally got through he was pretty well deflected, the operator figured it out (could have been the laughing in the background). He then proceded to call starbucks and social engineer a credit card # and expiration date in front a full room of hackers- amazing. Then called the Russian tearoom and changed someones dinner reservation, the restaurant even gave Emmanuel the customers phone #, so he called them claiming to be the restaurant and said they had to move their reservation by a half hour do to a health inspection. It's not so scary that he got away with it, it's scary that it's so easy.

  122. Phreak fantasy by tgrigsby · · Score: 1
    Hmmm....

    How long before a phreak taps into the local phone trunk, reroutes the 800 number, and collects a pretty fistful of HRIDs and whatnot?

    Safe to say, it's already happened...

    --
    *** *** You're just jealous 'cause the voices talk to me... ***
    1. Re:Phreak fantasy by acceleriter · · Score: 1

      There's always hope. Are there still phreaks today, though?

      --

      CEE5210S The signal SIGHUP was received.